2019 Public Service Employee Survey Results for Canadian Heritage by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	41	4	7	1	88	8	170
2019	Non-visible minority	48	41	3	6	1	90	7	982
2017	Visible minority	43	44	3	7	4	87	11	163
2017	Non-visible minority	42	45	4	7	2	87	9	1106
2014	Visible minority	35	50	4	8	3	85	11	147
2014	Non-visible minority	35	49	5	8	2	85	10	1203
2011	Visible minority	44	46	4	5	1	90	6	140
2011	Non-visible minority	47	39	5	8	1	86	9	1246
2008	Visible minority	55	38	6	2	0	92	2	153
2008	Non-visible minority	52	39	2	6	1	91	7	1324

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	22	4	5	2	1	0	89	7	166
2019	Non-visible minority	60	28	5	6	1	0	0	88	7	981
2017	Visible minority	64	25	3	5	2	0	0	90	7	163
2017	Non-visible minority	54	32	7	5	2	0	0	86	7	1106
2014	Visible minority	57	33	3	8	1	0	0	89	8	147
2014	Non-visible minority	51	30	6	10	3	0	0	81	13	1202
2011	Visible minority	67	22	3	5	3	0	0	89	8	140
2011	Non-visible minority	55	27	7	9	2	0	1	82	11	1245
2008	Visible minority	63	29	2	5	0	0	0	92	5	153
2008	Non-visible minority	55	28	6	9	2	0	0	83	11	1322

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	29	6	7	3	0	83	10	168
2019	Non-visible minority	53	35	6	6	1	0	88	7	980
2017	Visible minority	51	37	4	6	3	0	88	8	163
2017	Non-visible minority	50	36	6	6	2	0	86	8	1105
2014	Visible minority	41	41	8	6	3	1	83	9	147
2014	Non-visible minority	44	39	7	7	3	0	83	9	1204
2011	Visible minority	45	38	8	6	3	0	82	10	141
2011	Non-visible minority	47	37	7	7	3	0	84	9	1243

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	42	11	11	2	0	76	13	169
2019	Non-visible minority	38	41	11	7	2	1	80	9	977
2018	Visible minority	29	44	12	11	4	0	73	15	152
2018	Non-visible minority	32	46	10	9	2	1	79	11	1047
2017	Visible minority	30	50	8	10	3	0	80	12	163
2017	Non-visible minority	36	42	10	9	2	1	79	11	1106
2014	Visible minority	29	44	14	7	6	0	73	13	147
2014	Non-visible minority	32	41	13	10	3	1	73	13	1202
2011	Visible minority	25	42	17	9	4	3	69	14	141
2011	Non-visible minority	31	39	14	10	4	2	71	14	1241
2008	Visible minority	31	39	10	17	3	1	71	19	153
2008	Non-visible minority	35	42	12	7	3	1	78	11	1322

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	40	8	5	1	0	85	7	169
2019	Non-visible minority	54	35	6	3	2	0	89	5	975
2017	Visible minority	56	34	7	1	1	1	91	2	163
2017	Non-visible minority	53	38	5	3	1	0	91	4	1102
2014	Visible minority	38	45	12	5	1	0	82	6	147
2014	Non-visible minority	49	39	6	4	1	1	88	5	1202

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	31	5	5	6	0	1	84	11	167
2019	Non-visible minority	53	33	6	5	2	0	1	87	7	979
2018	Visible minority	46	32	9	8	2	1	1	81	10	150
2018	Non-visible minority	51	34	7	5	3	0	0	85	8	1048
2017	Visible minority	51	31	8	7	3	0	0	83	10	163
2017	Non-visible minority	47	35	7	6	4	0	1	83	10	1103
2014	Visible minority	40	39	9	6	4	1	1	81	10	147
2014	Non-visible minority	44	34	10	7	3	1	1	79	10	1204
2011	Visible minority	44	35	12	7	2	0	1	79	9	141
2011	Non-visible minority	45	34	11	5	3	1	1	81	8	1245

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	47	9	5	4	82	9	170
2019	Non-visible minority	42	41	9	6	2	83	8	981
2018	Visible minority	40	38	12	7	3	78	10	150
2018	Non-visible minority	38	43	9	7	3	81	10	1037
2017	Visible minority	35	45	10	8	3	80	10	163
2017	Non-visible minority	36	45	8	6	3	82	10	1104
2014	Visible minority	30	46	10	11	3	76	14	147
2014	Non-visible minority	30	46	12	7	4	77	10	1204
2011	Visible minority	28	45	14	7	5	73	12	141
2011	Non-visible minority	35	41	12	8	5	76	12	1242
2008	Visible minority	35	41	12	8	3	76	11	150
2008	Non-visible minority	38	40	11	8	3	78	11	1317

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	38	9	9	5	77	14	169
2019	Non-visible minority	37	40	11	8	3	78	11	980
2018	Visible minority	37	32	13	13	5	69	18	151
2018	Non-visible minority	36	39	13	8	4	75	12	1044
2017	Visible minority	36	38	15	8	4	73	12	163
2017	Non-visible minority	35	38	13	9	5	73	14	1103
2014	Visible minority	27	41	16	10	6	68	15	147
2014	Non-visible minority	31	38	15	11	4	70	15	1204
2011	Visible minority	24	47	16	11	2	71	13	141
2011	Non-visible minority	31	39	15	10	5	70	15	1245

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	43	12	7	7	74	15	170
2019	Non-visible minority	35	45	11	7	2	80	9	974
2018	Visible minority	32	43	8	13	3	76	16	152
2018	Non-visible minority	34	42	13	8	4	75	12	1045
2017	Visible minority	35	38	11	11	5	73	16	162
2017	Non-visible minority	33	43	11	8	4	76	12	1104

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	40	5	6	2	0	86	8	169
2019	Non-visible minority	46	41	9	2	1	0	87	3	975
2018	Visible minority	48	40	8	4	1	0	87	5	153
2018	Non-visible minority	46	42	8	3	1	0	88	4	1049
2017	Visible minority	45	40	6	4	3	1	86	7	163
2017	Non-visible minority	43	42	8	4	2	0	85	6	1103
2014	Visible minority	39	50	6	5	1	0	89	5	147
2014	Non-visible minority	39	42	11	5	2	0	82	7	1204
2011	Visible minority	33	48	12	5	1	1	81	6	141
2011	Non-visible minority	38	42	11	6	2	0	80	9	1247
2008	Visible minority	47	35	10	5	2	0	83	7	151
2008	Non-visible minority	44	40	8	5	2	0	85	7	1320

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	39	12	7	6	0	75	13	169
2019	Non-visible minority	39	40	12	6	2	0	80	9	976
2018	Visible minority	37	32	18	9	3	1	69	13	153
2018	Non-visible minority	39	40	10	7	4	0	79	11	1047
2017	Visible minority	33	42	10	5	9	2	77	13	163
2017	Non-visible minority	37	39	12	8	5	0	76	13	1101

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	37	5	3	2	0	0	90	5	170
2019	Non-visible minority	53	35	7	4	1	0	0	88	5	977
2018	Visible minority	54	32	7	5	2	0	1	87	7	151
2018	Non-visible minority	48	38	9	3	2	0	0	86	5	1038
2017	Visible minority	57	30	8	3	2	1	0	87	5	162
2017	Non-visible minority	51	35	9	3	1	0	0	86	4	1101
2014	Visible minority	53	35	9	2	1	0	0	88	3	147
2014	Non-visible minority	56	33	8	2	1	0	0	89	4	1203
2011	Visible minority	47	41	9	3	1	0	0	88	3	141
2011	Non-visible minority	53	34	9	3	1	0	0	87	4	1244

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	32	15	8	6	0	1	71	14	170
2019	Non-visible minority	35	41	13	8	3	0	0	77	10	975
2018	Visible minority	38	36	13	8	5	1	0	74	13	152
2018	Non-visible minority	35	41	11	8	5	0	1	76	13	1043
2017	Visible minority	37	38	9	10	4	0	2	77	14	163
2017	Non-visible minority	35	41	11	9	4	0	0	76	13	1100
2014	Visible minority	21	45	14	12	4	0	3	68	17	147
2014	Non-visible minority	27	41	15	12	4	0	1	69	16	1204
2011	Visible minority	31	36	14	14	6	0	0	66	19	141
2011	Non-visible minority	31	42	12	10	5	0	0	73	15	1245

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	35	10	8	4	0	78	12	170
2019	Non-visible minority	41	37	12	7	3	0	78	10	976
2018	Visible minority	44	31	13	7	4	1	76	11	151
2018	Non-visible minority	41	36	12	8	3	0	76	12	1044
2017	Visible minority	40	37	12	6	4	1	78	10	163
2017	Non-visible minority	41	38	10	7	4	0	79	11	1101
2014	Visible minority	25	45	18	6	6	0	69	12	147
2014	Non-visible minority	31	39	15	10	5	0	70	15	1202

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	41	13	3	3	0	1	80	6	164
2019	Non-visible minority	39	42	10	6	2	0	0	82	8	970
2018	Visible minority	42	37	9	9	2	2	1	80	11	152
2018	Non-visible minority	35	40	14	7	4	0	0	75	10	1046
2017	Visible minority	39	40	10	6	3	1	1	81	9	163
2017	Non-visible minority	35	43	10	7	3	1	0	80	11	1100
2014	Visible minority	27	44	17	8	3	0	1	72	11	147
2014	Non-visible minority	34	40	16	8	2	0	0	75	10	1202
2011	Visible minority	40	39	10	8	1	1	1	81	9	140
2011	Non-visible minority	35	42	11	8	2	0	1	78	11	1244

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	42	9	2	2	0	86	5	170
2019	Non-visible minority	46	41	8	4	1	0	87	5	983
2018	Visible minority	50	34	10	3	3	0	84	6	153
2018	Non-visible minority	43	41	8	5	2	0	85	7	1047
2017	Visible minority	44	38	10	5	2	2	83	8	163
2017	Non-visible minority	45	38	10	5	3	0	83	8	1100
2014	Visible minority	39	38	14	6	3	0	77	9	147
2014	Non-visible minority	38	42	12	5	2	0	81	7	1202
2011	Visible minority	35	47	8	5	4	0	83	9	141
2011	Non-visible minority	40	43	9	5	3	0	82	9	1244
2008	Visible minority	42	40	8	7	3	0	81	10	152
2008	Non-visible minority	44	39	8	6	3	0	84	9	1321

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	31	18	3	3	0	0	75	6	169
2019	Non-visible minority	40	34	16	7	3	0	0	74	10	976
2018	Visible minority	41	32	17	5	3	1	1	74	9	152
2018	Non-visible minority	42	29	16	8	4	0	0	71	13	1052
2017	Visible minority	41	40	13	2	3	0	0	82	5	163
2017	Non-visible minority	38	37	14	6	5	0	0	75	11	1106
2014	Visible minority	43	38	13	5	1	0	0	81	6	147
2014	Non-visible minority	36	38	15	7	3	0	1	75	10	1204
2011	Visible minority	39	38	14	6	3	0	1	77	9	141
2011	Non-visible minority	32	37	18	8	4	0	1	69	13	1246
2008	Visible minority	28	49	15	5	3	0	0	77	8	152
2008	Non-visible minority	25	37	20	10	6	0	0	63	17	1320

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	24	32	20	10	0	5	32	35	169
2019	Non-visible minority	9	26	38	19	7	0	1	27	35	984
2018	Visible minority	6	23	39	21	5	1	5	28	31	151
2018	Non-visible minority	8	26	39	20	6	1	1	26	34	1046
2017	Visible minority	9	21	33	19	8	3	7	30	33	161
2017	Non-visible minority	8	24	38	18	8	1	2	27	34	1101
2014	Visible minority	7	21	47	14	7	1	4	21	29	147
2014	Non-visible minority	7	29	39	15	7	0	2	23	38	1199
2011	Visible minority	9	37	36	12	4	0	2	16	47	141
2011	Non-visible minority	13	30	35	13	5	1	2	19	45	1244
2008	Visible minority	5	31	39	14	8	0	3	23	37	153
2008	Non-visible minority	10	32	36	15	4	1	1	20	43	1322

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	6	13	22	31	19	5	4	55	21	170
2019	Non-visible minority	5	13	30	32	15	2	2	50	19	978
2018	Visible minority	4	16	27	29	15	5	4	48	23	152
2018	Non-visible minority	4	15	34	29	14	3	1	45	20	1040
2017	Visible minority	5	12	24	21	19	10	7	49	22	161
2017	Non-visible minority	5	12	27	29	19	4	3	52	19	1101
2014	Visible minority	4	19	19	33	13	5	6	53	25	145
2014	Non-visible minority	6	17	33	27	12	3	3	41	24	1201
2011	Visible minority	12	25	32	18	6	5	3	25	40	139
2011	Non-visible minority	11	23	34	17	9	3	3	27	36	1242
2008	Visible minority	9	20	34	17	13	2	5	32	31	152
2008	Non-visible minority	7	18	32	25	12	3	2	39	26	1320

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	22	27	18	11	1	7	31	40	170
2019	Non-visible minority	16	28	35	11	7	1	1	19	45	982
2018	Visible minority	17	23	27	18	9	4	2	29	43	150
2018	Non-visible minority	15	28	32	15	6	2	2	21	45	1042
2017	Visible minority	20	18	29	14	11	4	3	27	42	160
2017	Non-visible minority	16	28	34	13	6	1	2	20	46	1104
2014	Visible minority	16	30	28	11	7	4	4	19	50	147
2014	Non-visible minority	27	29	28	8	5	1	2	14	57	1200
2011	Visible minority	21	30	36	9	2	0	3	11	52	140
2011	Non-visible minority	25	31	26	9	5	2	3	14	58	1246
2008	Visible minority	14	28	35	17	3	1	3	20	43	152
2008	Non-visible minority	19	30	31	11	5	2	2	16	51	1323

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	13	28	27	17	1	6	47	23	169
2019	Non-visible minority	8	22	37	22	9	1	1	32	31	979
2018	Visible minority	7	15	37	28	11	1	1	39	23	151
2018	Non-visible minority	8	23	36	22	9	1	1	32	32	1039
2017	Visible minority	8	15	29	21	19	2	5	44	24	159
2017	Non-visible minority	10	21	36	20	10	1	2	31	32	1101
2014	Visible minority	5	15	33	27	13	1	6	43	21	147
2014	Non-visible minority	8	24	38	20	7	1	2	28	33	1199
2011	Visible minority	9	21	39	18	7	1	5	27	32	139
2011	Non-visible minority	14	24	36	17	6	1	2	24	39	1243
2008	Visible minority	7	18	37	22	12	2	2	35	26	153
2008	Non-visible minority	9	28	37	19	6	1	1	25	37	1324

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	17	21	23	14	1	7	40	37	170
2019	Non-visible minority	13	26	28	18	11	2	2	30	41	980
2018	Visible minority	15	22	25	22	12	1	4	36	38	150
2018	Non-visible minority	15	26	29	17	10	2	2	28	42	1041
2017	Visible minority	13	16	28	18	14	4	6	37	32	161
2017	Non-visible minority	16	27	27	15	8	2	4	25	46	1100
2014	Visible minority	12	26	33	12	12	1	4	25	40	146
2014	Non-visible minority	20	32	27	12	7	1	2	19	53	1200
2011	Visible minority	20	28	27	14	4	1	6	20	52	140
2011	Non-visible minority	19	28	30	13	6	1	4	19	49	1245
2008	Visible minority	9	17	31	24	12	2	5	39	28	152
2008	Non-visible minority	10	22	33	21	9	1	4	31	34	1323

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	15	27	22	19	2	3	44	28	169
2019	Non-visible minority	7	19	30	26	14	2	2	42	27	980
2018	Visible minority	9	20	24	22	14	7	4	40	33	152
2018	Non-visible minority	7	23	29	25	12	2	2	39	31	1041
2017	Visible minority	6	16	19	22	23	8	6	52	26	160
2017	Non-visible minority	8	20	27	23	14	3	4	40	31	1099
2014	Visible minority	5	20	33	18	9	7	8	32	30	146
2014	Non-visible minority	8	20	30	25	12	2	4	39	29	1201
2011	Visible minority	10	20	34	24	6	2	4	32	31	140
2011	Non-visible minority	12	24	31	19	7	2	4	28	39	1245
2008	Visible minority	11	29	27	17	6	5	5	26	44	152
2008	Non-visible minority	14	25	31	16	7	3	4	25	41	1322

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	16	32	18	13	1	7	34	31	169
2019	Non-visible minority	12	27	37	14	7	1	1	22	40	978
2018	Visible minority	11	15	36	18	13	3	3	34	28	152
2018	Non-visible minority	13	25	36	15	7	3	1	23	40	1046
2017	Visible minority	14	19	25	18	13	6	5	34	38	160
2017	Non-visible minority	14	26	32	14	8	3	3	24	43	1102
2014	Visible minority	10	21	35	16	11	2	5	29	33	147
2014	Non-visible minority	17	27	34	13	6	2	2	19	46	1200

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	17	33	20	14	2	4	36	29	169
2019	Non-visible minority	8	19	36	23	12	0	1	36	27	983

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	72	19	4	3	2	1	92	5	170
2019	Non-visible minority	73	18	4	4	1	1	92	4	981
2017	Visible minority	76	15	3	2	3	1	92	5	163
2017	Non-visible minority	69	24	4	2	1	1	93	3	1103
2014	Visible minority	70	21	4	3	1	1	92	4	146
2014	Non-visible minority	70	22	3	3	1	0	93	4	1204
2011	Visible minority	72	22	3	3	1	0	93	3	141
2011	Non-visible minority	71	21	4	2	1	1	92	4	1246
2008	Visible minority	68	23	5	1	1	1	92	3	153
2008	Non-visible minority	72	17	3	4	2	1	90	6	1323

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	27	14	9	7	4	3	68	17	169
2019	Non-visible minority	35	32	12	7	4	5	5	74	12	981
2018	Visible minority	24	37	11	13	4	8	4	69	19	151
2018	Non-visible minority	28	36	13	8	5	6	4	71	14	1050
2017	Visible minority	30	35	6	8	8	5	9	75	18	163
2017	Non-visible minority	31	31	14	7	6	6	5	69	15	1100
2014	Visible minority	32	27	16	7	6	5	6	67	15	147
2014	Non-visible minority	31	33	13	9	5	4	4	70	15	1203

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	30	7	9	4	1	79	14	169
2019	Non-visible minority	55	31	5	6	3	0	86	9	977
2018	Visible minority	45	35	5	9	6	1	80	14	152
2018	Non-visible minority	52	33	5	5	4	0	85	9	1049
2017	Visible minority	51	29	5	8	6	1	81	14	163
2017	Non-visible minority	53	29	8	6	4	0	82	10	1101
2014	Visible minority	44	30	12	11	2	0	75	13	145
2014	Non-visible minority	50	31	9	5	4	1	82	9	1203

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	22	5	9	2	0	84	11	169
2019	Non-visible minority	59	29	5	5	1	0	89	6	978
2018	Visible minority	52	36	8	4	1	0	87	4	151
2018	Non-visible minority	58	32	5	4	1	0	90	5	1047
2017	Visible minority	50	36	5	7	2	0	86	9	163
2017	Non-visible minority	52	35	7	4	2	0	87	6	1100
2014	Visible minority	44	38	11	5	1	1	83	6	147
2014	Non-visible minority	49	38	8	4	2	0	87	6	1204

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	31	9	6	2	1	1	84	7	170
2019	Non-visible minority	53	34	7	3	1	0	0	88	4	980
2018	Visible minority	43	40	9	6	1	1	1	85	7	151
2018	Non-visible minority	49	39	7	3	1	1	0	89	5	1047

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	24	9	4	2	1	1	84	7	169
2019	Non-visible minority	52	29	10	4	2	1	3	84	6	983

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	31	7	7	6	0	1	80	13	169
2019	Non-visible minority	45	34	11	8	1	1	1	80	9	981
2018	Visible minority	47	29	12	8	4	0	0	76	12	150
2018	Non-visible minority	44	34	11	6	4	0	1	79	11	1048
2017	Visible minority	47	35	8	8	3	0	0	82	11	163
2017	Non-visible minority	43	36	10	7	2	1	0	80	10	1104
2014	Visible minority	35	38	19	5	2	1	1	74	7	147
2014	Non-visible minority	42	37	11	7	3	0	1	80	10	1203
2011	Visible minority	39	40	12	6	3	0	0	79	9	140
2011	Non-visible minority	40	35	11	8	4	1	1	76	12	1244
2008	Visible minority	35	36	12	9	6	1	1	73	15	152
2008	Non-visible minority	37	34	12	10	6	1	1	72	16	1324

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	28	8	5	4	0	0	83	9	169
2019	Non-visible minority	54	28	9	6	2	1	1	84	7	979
2018	Visible minority	54	24	9	5	5	2	1	80	11	150
2018	Non-visible minority	53	31	8	3	2	2	1	86	6	1046
2017	Visible minority	53	31	9	5	2	0	0	85	7	163
2017	Non-visible minority	52	31	9	4	2	2	0	85	6	1102
2014	Visible minority	42	34	14	5	1	4	0	79	6	147
2014	Non-visible minority	48	32	12	3	2	2	1	82	5	1204
2011	Visible minority	37	37	13	7	3	3	0	76	11	141
2011	Non-visible minority	47	31	11	5	3	3	0	80	8	1246
2008	Visible minority	42	32	10	5	5	4	1	78	11	152
2008	Non-visible minority	45	32	10	6	5	2	0	79	11	1323

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	30	8	4	4	0	0	84	8	168
2019	Non-visible minority	50	33	8	6	2	0	1	84	8	983
2018	Visible minority	46	33	10	6	6	0	0	79	12	149
2018	Non-visible minority	49	34	7	5	3	1	1	84	9	1043
2017	Visible minority	51	36	7	4	3	0	0	87	6	163
2017	Non-visible minority	47	37	8	5	3	0	0	85	8	1105
2014	Visible minority	43	30	17	8	1	2	0	74	9	147
2014	Non-visible minority	47	34	11	5	3	0	1	82	7	1203
2011	Visible minority	35	45	13	5	3	0	0	80	7	141
2011	Non-visible minority	43	35	11	7	3	1	0	79	10	1244
2008	Visible minority	45	33	10	6	3	1	1	80	9	152
2008	Non-visible minority	43	33	11	8	5	0	0	76	13	1324

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	88	9	1	0	1	1	98	1	170
2019	Non-visible minority	85	11	2	1	1	0	97	2	976
2017	Visible minority	82	13	0	2	2	0	95	4	163
2017	Non-visible minority	82	14	2	1	0	0	97	1	1102
2014	Visible minority	76	20	3	1	1	0	95	2	147
2014	Non-visible minority	81	15	2	1	1	1	96	2	1204
2011	Visible minority	79	15	4	2	1	0	93	3	141
2011	Non-visible minority	82	13	2	1	1	1	96	2	1247
2008	Visible minority	80	15	1	1	1	1	97	2	151
2008	Non-visible minority	84	10	2	2	2	1	95	4	1323

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	72	15	4	4	3	1	2	89	7	169
2019	Non-visible minority	65	21	5	4	2	1	2	88	7	981
2017	Visible minority	60	24	6	3	4	1	3	87	7	162
2017	Non-visible minority	53	25	7	5	3	2	4	83	9	1104
2014	Visible minority	48	21	13	4	4	2	8	77	9	147
2014	Non-visible minority	47	26	8	5	4	3	7	81	10	1203
2011	Visible minority	43	30	9	6	2	4	6	81	9	141
2011	Non-visible minority	43	28	8	7	4	4	5	79	12	1245

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	16	5	5	3	1	88	7	170
2019	Non-visible minority	67	21	7	2	2	1	88	4	983
2018	Visible minority	58	26	8	3	6	1	84	8	151
2018	Non-visible minority	63	25	6	3	2	1	89	5	1047
2017	Visible minority	63	20	7	4	5	1	84	8	163
2017	Non-visible minority	60	24	8	3	3	1	85	6	1104

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	24	7	6	5	0	0	82	11	168
2019	Non-visible minority	56	28	8	6	2	0	0	84	8	981
2018	Visible minority	55	22	10	8	5	0	1	77	13	151
2018	Non-visible minority	53	29	9	5	4	0	0	82	9	1048
2017	Visible minority	59	21	9	6	5	0	0	81	11	163
2017	Non-visible minority	56	27	9	5	3	0	0	83	8	1105
2014	Visible minority	45	33	11	6	2	3	0	80	8	147
2014	Non-visible minority	50	32	10	5	3	1	0	82	8	1203

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	49	10	9	2	0	4	79	11	46
2019	Non-visible minority	24	52	11	10	0	1	2	78	10	309

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	31	13	6	4	7	1	74	11	167
2019	Non-visible minority	33	41	12	6	2	7	0	79	8	976
2018	Visible minority	34	39	12	8	1	6	0	78	9	153
2018	Non-visible minority	35	38	13	5	2	7	0	78	8	1046
2017	Visible minority	33	39	11	5	2	11	0	80	8	163
2017	Non-visible minority	30	39	15	6	4	6	0	73	11	1103
2014	Visible minority	19	35	25	8	4	9	1	59	14	147
2014	Non-visible minority	26	38	18	8	3	7	0	70	11	1203
2011	Visible minority	22	32	23	10	4	9	0	59	16	141
2011	Non-visible minority	25	33	20	9	5	8	0	63	15	1245

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	34	19	6	5	2	0	71	11	168
2019	Non-visible minority	29	42	16	8	3	2	0	73	11	971
2018	Visible minority	34	38	15	8	2	2	0	74	11	153
2018	Non-visible minority	30	41	16	7	3	2	0	73	10	1046
2017	Visible minority	28	42	13	6	5	7	0	75	11	162
2017	Non-visible minority	27	38	18	9	5	3	0	67	15	1105
2014	Visible minority	20	35	24	7	7	6	1	59	15	147
2014	Non-visible minority	23	38	20	11	4	3	0	64	15	1203
2011	Visible minority	21	28	25	16	6	3	0	51	23	140
2011	Non-visible minority	18	34	24	14	8	3	0	53	22	1245
2008	Visible minority	22	38	24	6	7	3	0	62	13	153
2008	Non-visible minority	26	39	17	9	6	3	0	66	16	1321

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	31	22	10	4	5	0	61	15	167
2019	Non-visible minority	21	40	19	9	4	7	0	66	14	969
2018	Visible minority	27	36	19	12	2	4	0	66	15	153
2018	Non-visible minority	20	41	20	8	3	7	0	66	13	1043
2017	Visible minority	22	38	19	8	5	8	0	66	14	162
2017	Non-visible minority	17	39	21	11	5	7	0	60	17	1104
2014	Visible minority	14	35	25	9	6	10	1	55	17	147
2014	Non-visible minority	16	36	24	13	5	6	0	55	19	1204
2011	Visible minority	11	30	32	15	6	5	1	44	22	140
2011	Non-visible minority	10	34	25	17	6	7	0	48	25	1246
2008	Visible minority	13	36	24	18	1	6	1	53	21	153
2008	Non-visible minority	14	39	23	13	5	7	0	56	19	1319

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	37	18	11	5	2	0	65	16	167
2019	Non-visible minority	21	40	18	13	5	3	0	63	19	976
2018	Visible minority	22	38	16	13	7	4	0	62	21	152
2018	Non-visible minority	20	43	15	14	5	3	0	65	19	1048
2017	Visible minority	23	43	16	11	5	3	0	67	16	163
2017	Non-visible minority	21	41	17	12	6	3	0	64	18	1103
2014	Visible minority	16	38	19	9	10	8	1	58	21	146
2014	Non-visible minority	20	40	18	13	6	3	0	62	19	1202
2011	Visible minority	16	40	20	16	7	2	0	57	22	141
2011	Non-visible minority	16	38	18	18	7	3	0	56	26	1245
2008	Visible minority	18	37	22	18	4	0	0	56	22	153
2008	Non-visible minority	18	39	18	15	7	2	0	59	23	1321

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	23	7	1	1	1	1	91	3	168
2019	Non-visible minority	66	24	7	1	1	2	0	92	1	983

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	39	21	5	2	1	72	7	170
2019	Non-visible minority	29	49	13	6	1	1	79	7	981
2018	Visible minority	29	55	10	4	1	1	85	5	152
2018	Non-visible minority	31	48	13	6	1	1	80	8	1050
2017	Visible minority	37	39	11	7	3	4	78	10	163
2017	Non-visible minority	30	46	13	8	2	1	77	10	1102
2014	Visible minority	29	38	19	7	3	4	70	10	147
2014	Non-visible minority	30	45	15	6	2	2	76	8	1204
2011	Visible minority	17	48	20	11	3	1	66	15	140
2011	Non-visible minority	22	43	18	11	4	2	67	15	1244

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	41	19	14	6	1	0	61	20	168
2019	Non-visible minority	17	41	20	13	4	4	0	61	18	973

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	33	15	4	5	1	2	75	9	170
2019	Non-visible minority	44	38	9	5	2	1	1	83	8	981
2018	Visible minority	37	40	9	5	4	3	2	82	9	153
2018	Non-visible minority	47	37	6	5	3	1	1	86	8	1048
2017	Visible minority	46	32	11	7	1	3	0	80	9	162
2017	Non-visible minority	45	37	8	5	2	2	0	84	8	1104
2014	Visible minority	32	44	8	6	3	4	3	81	10	147
2014	Non-visible minority	48	38	6	3	2	2	1	88	6	1204
2011	Visible minority	40	41	11	4	1	4	1	84	5	140
2011	Non-visible minority	47	34	8	5	3	2	1	84	8	1244
2008	Visible minority	38	40	8	7	1	5	3	83	8	152
2008	Non-visible minority	47	34	8	5	3	2	1	83	9	1323

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	32	14	6	1	2	78	7	169
2019	Non-visible minority	46	37	12	3	1	1	84	4	976
2018	Visible minority	40	42	12	2	2	2	84	4	149
2018	Non-visible minority	45	39	11	3	1	1	85	5	1042

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	24	19	12	11	8	2	53	26	170
2019	Non-visible minority	20	25	20	12	8	12	4	53	23	977
2018	Visible minority	23	22	25	4	11	11	3	52	18	153
2018	Non-visible minority	20	26	19	13	8	12	2	53	25	1047
2017	Visible minority	19	25	20	15	8	11	1	50	27	162
2017	Non-visible minority	17	21	20	12	11	14	6	47	29	1101
2014	Visible minority	14	21	22	12	8	16	7	45	26	147
2014	Non-visible minority	15	23	20	14	11	13	4	46	30	1203
2011	Visible minority	13	16	27	16	6	14	8	37	29	141
2011	Non-visible minority	14	21	20	13	11	16	5	45	30	1245

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	31	15	12	10	3	0	62	23	169
2019	Non-visible minority	26	38	16	13	5	3	1	65	18	976
2018	Visible minority	30	34	20	8	6	1	1	65	15	153
2018	Non-visible minority	23	41	18	12	5	2	0	65	17	1048
2017	Visible minority	25	33	19	7	5	9	2	65	13	162
2017	Non-visible minority	30	40	13	10	4	4	0	72	14	1103
2014	Visible minority	22	36	21	10	6	3	2	61	17	147
2014	Non-visible minority	24	39	18	11	5	2	1	65	17	1202
2011	Visible minority	20	35	23	15	4	0	2	56	20	141
2011	Non-visible minority	23	37	18	12	7	3	1	62	20	1241
2008	Visible minority	23	39	18	12	3	5	1	65	16	151
2008	Non-visible minority	27	40	16	10	4	2	0	68	15	1322

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	24	18	10	20	4	0	50	31	168
2019	Non-visible minority	21	32	16	15	10	2	2	56	27	981
2018	Visible minority	19	26	19	18	15	2	1	46	34	152
2018	Non-visible minority	23	30	17	16	9	2	2	56	26	1050
2017	Visible minority	18	26	14	22	10	8	3	49	36	163
2017	Non-visible minority	20	30	15	16	11	4	3	55	29	1102
2014	Visible minority	9	22	21	25	15	6	2	34	43	147
2014	Non-visible minority	16	28	17	19	14	3	3	47	35	1204
2011	Visible minority	15	21	24	19	16	3	2	38	37	141
2011	Non-visible minority	15	29	19	18	15	2	2	46	34	1242
2008	Visible minority	25	23	17	20	9	4	0	51	31	153
2008	Non-visible minority	19	37	12	16	12	2	2	58	29	1322

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	22	12	3	3	1	3	80	7	169
2019	Non-visible minority	55	23	12	4	2	0	3	81	6	980

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	8	6	5	6	2	10	80	13	170
2019	Non-visible minority	66	9	6	3	3	1	13	87	6	979

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	21	11	6	5	2	1	78	11	169
2019	Non-visible minority	55	22	13	3	2	1	4	81	5	981

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	20	13	9	7	3	3	69	17	167
2019	Non-visible minority	49	19	14	5	4	3	6	75	10	977

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	13	8	12	8	3	9	68	23	168
2019	Non-visible minority	57	12	8	6	6	2	10	78	13	973

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	10	5	6	3	2	8	85	10	168
2019	Non-visible minority	72	12	6	2	2	1	5	89	4	978

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	15	7	6	5	10	3	79	12	168
2019	Non-visible minority	82	6	3	1	1	2	5	95	2	980

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	75	8	1	2	2	1	12	95	4	168
2019	Non-visible minority	83	4	1	0	1	1	9	97	2	972

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	46	16	10	3	2	1	70	13	170
2019	Non-visible minority	24	47	16	6	2	4	0	74	9	978
2018	Visible minority	23	33	26	5	6	7	0	61	11	153
2018	Non-visible minority	28	43	17	6	3	3	0	73	9	1048
2017	Visible minority	20	41	23	5	3	8	1	67	8	162
2017	Non-visible minority	25	42	19	7	3	4	0	70	10	1099

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	33	11	7	6	3	0	76	14	169
2019	Non-visible minority	45	42	9	4	0	0	0	87	4	974
2018	Visible minority	39	38	11	7	3	1	0	78	11	150
2018	Non-visible minority	47	40	7	4	1	2	0	88	5	1045
2017	Visible minority	46	37	7	8	3	0	0	83	10	163
2017	Non-visible minority	43	43	8	3	1	1	0	88	4	1102
2014	Visible minority	31	42	18	5	2	1	0	74	8	147
2014	Non-visible minority	43	40	10	3	1	2	0	85	4	1204
2011	Visible minority	31	43	14	4	4	3	1	77	8	140
2011	Non-visible minority	35	42	12	5	3	3	0	79	8	1246

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	29	16	6	4	2	74	10	168
2019	Non-visible minority	51	38	7	2	0	2	90	2	979
2018	Visible minority	39	34	10	12	4	2	75	15	149
2018	Non-visible minority	47	39	8	3	1	3	88	3	1045
2017	Visible minority	36	34	14	7	4	6	74	11	162
2017	Non-visible minority	43	37	10	3	1	5	85	4	1102
2014	Visible minority	33	33	21	6	4	5	69	10	146
2014	Non-visible minority	43	38	11	2	1	5	85	3	1203

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	31	9	3	3	0	0	86	5	168
2019	Non-visible minority	59	33	5	2	1	0	0	92	3	980
2018	Visible minority	53	36	7	4	1	0	1	89	4	150
2018	Non-visible minority	57	34	6	2	1	0	0	91	3	1045
2017	Visible minority	55	37	4	3	2	0	0	91	5	162
2017	Non-visible minority	52	38	6	2	2	0	0	90	4	1106
2014	Visible minority	42	43	11	2	1	1	1	86	3	146
2014	Non-visible minority	49	40	8	2	1	0	0	89	3	1201
2011	Visible minority	39	42	12	4	3	1	0	81	7	140
2011	Non-visible minority	41	42	11	3	2	0	0	83	5	1244
2008	Visible minority	43	39	12	3	1	1	0	84	5	153
2008	Non-visible minority	43	41	9	5	2	0	0	84	7	1321

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	23	14	2	3	1	80	5	168
2019	Non-visible minority	57	31	8	2	1	0	89	3	979
2018	Visible minority	54	29	11	4	1	1	83	5	147
2018	Non-visible minority	56	31	9	3	2	0	87	4	1046
2017	Visible minority	52	33	9	4	3	0	85	6	161
2017	Non-visible minority	51	32	10	3	3	1	84	6	1099
2014	Visible minority	36	41	16	4	1	1	78	6	147
2014	Non-visible minority	40	40	14	4	1	1	81	6	1204
2011	Visible minority	34	36	21	6	3	0	70	9	139
2011	Non-visible minority	30	40	17	8	3	1	71	12	1244

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	30	13	5	4	1	79	8	166
2019	Non-visible minority	54	33	7	3	1	0	88	5	973
2018	Visible minority	48	33	10	8	1	1	81	8	150
2018	Non-visible minority	51	36	8	3	2	0	87	5	1045
2017	Visible minority	48	35	7	7	2	0	84	9	162
2017	Non-visible minority	47	37	10	4	2	0	84	6	1105
2014	Visible minority	34	42	17	4	2	1	77	6	147
2014	Non-visible minority	39	42	12	5	2	1	82	6	1202
2011	Visible minority	34	38	19	7	1	1	72	8	140
2011	Non-visible minority	28	44	16	8	3	0	72	11	1246
2008	Visible minority	38	41	12	5	3	0	80	8	153
2008	Non-visible minority	42	38	11	7	3	0	80	9	1323

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	23	15	8	7	4	0	69	15	170
2019	Non-visible minority	53	24	10	7	2	3	1	80	9	981
2018	Visible minority	45	24	15	9	5	1	0	70	14	150
2018	Non-visible minority	51	25	13	6	3	2	0	77	9	1047
2017	Visible minority	35	29	13	8	8	7	0	69	17	162
2017	Non-visible minority	44	26	14	7	4	4	1	74	11	1098
2014	Visible minority	31	26	21	13	4	5	1	61	18	147
2014	Non-visible minority	40	29	16	7	4	4	1	72	12	1203
2011	Visible minority	34	20	26	10	6	5	0	57	16	139
2011	Non-visible minority	34	29	15	11	6	4	1	66	18	1245
2008	Visible minority	30	25	20	12	5	8	1	60	19	152
2008	Non-visible minority	39	27	15	9	5	5	1	69	15	1322

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	41	21	37	170
2019	Non-visible minority	34	36	30	983
2018	Visible minority	43	25	32	153
2018	Non-visible minority	32	39	28	1050
2017	Visible minority	35	26	39	163
2017	Non-visible minority	33	38	29	1104
2014	Visible minority	37	24	38	147
2014	Non-visible minority	33	35	32	1202
2011	Visible minority	37	23	40	141
2011	Non-visible minority	39	34	27	1243

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	4	16	50	6	15	9	70
2019	Non-visible minority	17	38	26	3	11	5	334
2018	Visible minority	8	28	29	7	22	6	62
2018	Non-visible minority	16	38	27	4	8	8	338
2017	Visible minority	3	21	25	10	27	13	56
2017	Non-visible minority	12	31	31	4	13	9	368
2014	Visible minority	2	27	42	9	9999	20	57
2014	Non-visible minority	14	36	33	6	9999	11	396
2011	Visible minority	4	30	51	3	9999	12	53
2011	Non-visible minority	18	31	37	6	9999	8	481

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	43	11	12	3	0	3	73	15	168
2019	Non-visible minority	33	45	9	7	2	1	3	81	9	975

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	25	10	3	2	5	3	84	5	167
2019	Non-visible minority	56	27	6	2	0	5	4	91	2	973

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	169
2019	Non-visible minority	9	91	983
2018	Visible minority	14	86	152
2018	Non-visible minority	9	91	1051

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	44	56	32
2019	Non-visible minority	51	49	95
2018	Visible minority	44	56	23
2018	Non-visible minority	48	52	95

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	67	33	32
2019	Non-visible minority	58	42	95
2018	Visible minority	66	34	23
2018	Non-visible minority	68	32	95

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	32
2019	Non-visible minority	100	95
2018	Visible minority	100	23
2018	Non-visible minority	100	95

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	32
2019	Non-visible minority	8	92	95

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	36	64	30
2019	Non-visible minority	40	60	95
2018	Visible minority	50	50	23
2018	Non-visible minority	27	73	95

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	30
2019	Non-visible minority	40	60	95
2018	Visible minority	25	75	23
2018	Non-visible minority	42	58	95

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	35	65	30
2019	Non-visible minority	40	60	95
2018	Visible minority	56	44	23
2018	Non-visible minority	42	58	95

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	24	76	30
2019	Non-visible minority	46	54	95
2018	Visible minority	33	67	23
2018	Non-visible minority	37	63	95

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	27	73	30
2019	Non-visible minority	21	79	95
2018	Visible minority	30	70	23
2018	Non-visible minority	22	78	95

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	30
2019	Non-visible minority	56	44	95
2018	Visible minority	79	21	23
2018	Non-visible minority	61	39	95

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	21	79	30
2019	Non-visible minority	37	63	95
2018	Visible minority	32	68	23
2018	Non-visible minority	26	74	95

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	30
2019	Non-visible minority	0	100	95

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	30
2019	Non-visible minority	11	89	95

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	59	41	30
2019	Non-visible minority	36	64	95
2018	Visible minority	51	49	23
2018	Non-visible minority	36	64	95

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	34	66	30
2019	Non-visible minority	26	74	95
2018	Visible minority	24	76	23
2018	Non-visible minority	13	87	95

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	47	53	30
2019	Non-visible minority	61	39	94
2018	Visible minority	34	66	23
2018	Non-visible minority	57	43	95

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	30
2019	Non-visible minority	32	68	94

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	30
2019	Non-visible minority	15	85	94

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	30
2019	Non-visible minority	20	80	94

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	30
2019	Non-visible minority	17	83	94
2018	Visible minority	38	62	23
2018	Non-visible minority	20	80	95

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	168
2019	Non-visible minority	12	88	980

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	20	20	9	7	21	9	49	23	169
2019	Non-visible minority	19	16	17	5	3	31	8	57	15	981
2018	Visible minority	19	14	20	7	4	29	7	51	18	152
2018	Non-visible minority	15	16	18	5	3	36	7	54	15	1044
2017	Visible minority	17	13	17	5	4	33	12	54	15	161
2017	Non-visible minority	12	18	16	5	5	35	9	54	18	1106
2014	Visible minority	12	14	24	5	6	25	13	43	18	147
2014	Non-visible minority	14	16	16	5	4	35	9	55	17	1201

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	33	16	6	4	7	1	72	11	170
2019	Non-visible minority	39	34	13	4	2	7	1	79	6	981
2018	Visible minority	27	34	16	4	3	14	2	73	8	152
2018	Non-visible minority	34	35	14	4	1	10	1	78	6	1046
2017	Visible minority	34	25	16	6	3	16	0	71	10	161
2017	Non-visible minority	28	36	16	4	3	12	1	74	8	1104
2014	Visible minority	22	28	30	2	3	14	1	58	7	147
2014	Non-visible minority	29	31	17	4	2	15	2	72	8	1201
2011	Visible minority	31	36	20	5	0	8	0	73	5	141
2011	Non-visible minority	30	36	15	6	3	10	0	73	10	1244

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	169
2019	Non-visible minority	4	96	981
2018	Visible minority	12	88	151
2018	Non-visible minority	4	96	1046

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	30
2019	Non-visible minority	38	62	45
2018	Visible minority	39	61	20
2018	Non-visible minority	31	69	43

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	64	36	30
2019	Non-visible minority	79	21	45

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	30
2019	Non-visible minority	100	45
2018	Visible minority	100	20
2018	Non-visible minority	100	43

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	30
2019	Non-visible minority	0	100	45

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	35	65	30
2019	Non-visible minority	0	100	41

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	30
2019	Non-visible minority	53	47	41

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	30
2019	Non-visible minority	16	84	41

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	30
2019	Non-visible minority	0	100	41

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	30
2019	Non-visible minority	100	41
2018	Visible minority	100	20
2018	Non-visible minority	100	43

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	30
2019	Non-visible minority	14	86	41

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	28	72	30
2019	Non-visible minority	39	61	41

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	61	39	30
2019	Non-visible minority	44	56	41
2018	Visible minority	66	34	20
2018	Non-visible minority	31	69	43

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	169
2019	Non-visible minority	4	96	979

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	15	20	7	9	26	8	46	23	169
2019	Non-visible minority	19	16	17	2	2	36	8	63	6	980
2018	Visible minority	18	16	18	9	5	31	4	52	21	152
2018	Non-visible minority	16	16	16	2	1	41	7	62	7	1041
2017	Visible minority	18	16	17	3	4	33	10	58	12	162
2017	Non-visible minority	14	18	16	2	2	40	8	62	7	1105
2014	Visible minority	15	9	25	5	2	32	13	42	13	147
2014	Non-visible minority	14	14	18	1	1	42	8	58	5	1203

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	26	14	5	7	11	1	70	14	168
2019	Non-visible minority	42	33	13	2	1	8	1	82	4	982
2018	Visible minority	26	28	21	6	2	15	2	66	9	152
2018	Non-visible minority	35	34	14	2	1	12	2	80	4	1043
2017	Visible minority	32	32	13	4	2	17	0	77	7	162
2017	Non-visible minority	31	36	13	1	2	14	2	80	4	1102
2014	Visible minority	22	28	22	4	2	18	3	64	8	147
2014	Non-visible minority	29	33	15	2	1	19	2	78	3	1203
2011	Visible minority	27	36	19	4	1	13	0	73	5	141
2011	Non-visible minority	34	37	11	3	1	12	1	82	5	1246

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	26	18	8	14	0	3	59	22	170
2019	Non-visible minority	21	31	23	11	13	0	1	52	24	982
2018	Visible minority	28	23	21	11	13	1	2	53	25	152
2018	Non-visible minority	19	25	24	15	15	0	2	45	31	1049
2017	Visible minority	26	16	17	10	27	1	3	43	38	162
2017	Non-visible minority	20	21	22	17	19	0	2	41	36	1103

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	31	20	10	12	0	1	58	22	170
2019	Non-visible minority	17	30	28	15	9	0	0	48	24	981
2018	Visible minority	24	23	25	15	11	2	0	48	26	152
2018	Non-visible minority	15	26	32	18	10	0	0	40	28	1046
2017	Visible minority	26	24	23	14	11	0	2	50	26	163
2017	Non-visible minority	14	28	29	16	12	0	1	42	28	1105

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	27	19	11	9	0	1	59	21	168
2019	Non-visible minority	22	32	26	12	7	0	0	55	20	973
2018	Visible minority	23	34	19	15	8	1	1	58	23	153
2018	Non-visible minority	18	30	27	16	8	0	1	48	24	1046
2017	Visible minority	34	21	19	16	8	0	2	56	24	161
2017	Non-visible minority	19	28	25	16	10	0	1	48	27	1103

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	27	20	14	11	1	3	54	25	167
2019	Non-visible minority	22	26	27	13	11	0	1	48	25	978
2018	Visible minority	19	29	19	19	9	2	3	50	30	153
2018	Non-visible minority	19	26	25	16	11	0	1	46	28	1045
2017	Visible minority	24	23	22	14	11	1	4	50	27	163
2017	Non-visible minority	19	24	26	17	13	0	1	44	30	1105

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	18	12	8	5	1	6	74	14	169
2019	Non-visible minority	49	26	12	6	4	0	3	77	10	979
2018	Visible minority	39	26	13	11	6	1	4	69	17	152
2018	Non-visible minority	43	26	15	7	5	0	5	73	12	1041
2017	Visible minority	44	20	13	8	4	1	11	72	13	162
2017	Non-visible minority	39	25	16	6	6	0	8	70	13	1104

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	26	17	11	9	0	3	62	20	168
2019	Non-visible minority	34	32	20	8	6	0	0	66	14	979
2018	Visible minority	30	21	25	12	10	1	2	52	22	153
2018	Non-visible minority	30	29	21	10	9	0	1	59	19	1043
2017	Visible minority	30	24	19	15	10	0	2	55	26	161
2017	Non-visible minority	28	30	23	11	7	0	1	58	19	1104

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	30	22	8	7	1	2	62	16	170
2019	Non-visible minority	30	37	20	8	4	0	1	67	12	981
2018	Visible minority	30	28	22	12	5	1	2	60	18	153
2018	Non-visible minority	26	36	23	10	4	1	1	63	14	1046
2017	Visible minority	36	20	22	13	4	0	4	59	18	161
2017	Non-visible minority	28	33	21	11	5	1	2	63	16	1103

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	28	22	13	5	0	2	59	19	170
2019	Non-visible minority	23	37	23	12	4	0	0	61	16	980
2018	Visible minority	25	31	24	10	7	1	2	58	17	152
2018	Non-visible minority	20	35	28	11	4	1	1	57	15	1047
2017	Visible minority	28	27	22	13	6	1	3	58	20	159
2017	Non-visible minority	23	33	22	13	7	1	1	57	21	1103

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	25	23	16	8	0	2	52	24	170
2019	Non-visible minority	31	34	20	9	6	0	1	65	14	980
2018	Visible minority	22	28	25	17	6	1	1	51	23	151
2018	Non-visible minority	26	33	23	12	5	0	1	60	17	1046
2017	Visible minority	30	20	26	14	7	0	3	52	21	161
2017	Non-visible minority	27	31	21	13	6	0	2	58	20	1104

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	24	15	8	8	0	4	67	18	169
2019	Non-visible minority	51	26	13	6	4	0	1	77	10	978

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	28	22	9	6	1	3	61	16	167
2019	Non-visible minority	35	34	19	8	3	0	1	69	12	975
2018	Visible minority	30	29	21	9	8	1	2	61	17	152
2018	Non-visible minority	30	32	22	10	4	0	1	63	14	1038
2017	Visible minority	32	32	17	9	7	1	2	66	16	161
2017	Non-visible minority	31	32	21	9	6	0	2	64	14	1101

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	23	11	4	3	0	4	81	7	170
2019	Non-visible minority	62	23	9	4	2	0	1	85	6	974
2018	Visible minority	53	23	12	5	2	1	4	80	8	153
2018	Non-visible minority	53	27	12	3	2	0	2	82	6	1043
2017	Visible minority	57	19	12	5	2	0	5	81	7	162
2017	Non-visible minority	57	25	11	4	2	0	1	84	6	1105

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	10	4	1	2	1	9	92	4	169
2019	Non-visible minority	79	9	3	1	1	1	6	94	2	977
2018	Visible minority	67	17	5	3	2	1	6	90	5	153
2018	Non-visible minority	73	13	5	1	1	0	6	93	2	1044

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	16	9	3	8	2	4	78	12	167
2019	Non-visible minority	79	9	6	2	2	0	2	90	5	974
2018	Visible minority	56	19	8	4	7	3	2	80	12	152
2018	Non-visible minority	77	9	5	2	2	1	4	91	4	1043
2017	Visible minority	64	11	7	4	6	1	7	81	11	162
2017	Non-visible minority	77	10	4	2	2	1	4	91	5	1103

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	17	11	5	3	1	5	79	9	170
2019	Non-visible minority	59	27	9	3	2	0	1	87	4	973
2018	Visible minority	53	27	8	7	2	2	2	83	9	153
2018	Non-visible minority	61	25	9	3	1	0	1	86	4	1043
2017	Visible minority	56	22	10	4	4	1	4	82	8	163
2017	Non-visible minority	59	26	9	3	1	0	3	87	4	1104

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	19	6	7	7	0	5	78	15	168
2019	Non-visible minority	66	17	8	4	3	0	1	84	7	970
2018	Visible minority	50	20	12	8	7	0	3	72	16	153
2018	Non-visible minority	61	18	10	6	3	0	1	80	10	1043
2017	Visible minority	58	16	5	7	6	2	6	80	14	163
2017	Non-visible minority	61	19	9	5	4	0	2	82	9	1099

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	12	6	2	3	0	18	86	6	168
2019	Non-visible minority	59	13	5	2	1	0	21	90	4	969
2018	Visible minority	46	14	6	2	2	1	30	86	5	152
2018	Non-visible minority	55	13	6	2	0	0	24	89	3	1039
2017	Visible minority	56	12	3	1	2	1	25	92	3	162
2017	Non-visible minority	55	13	3	2	1	0	25	91	4	1101

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	70	13	7	0	0	0	9	92	1	168
2019	Non-visible minority	76	15	4	1	0	0	3	94	1	971
2018	Visible minority	61	16	7	3	2	0	12	86	5	150
2018	Non-visible minority	72	17	5	1	1	0	4	93	2	1043
2017	Visible minority	61	15	7	2	1	2	13	90	2	162
2017	Non-visible minority	69	17	6	1	0	0	6	93	1	1097

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	63	11	9	5	7	0	6	78	13	170
2019	Non-visible minority	77	10	5	3	3	0	2	90	6	976
2018	Visible minority	56	22	4	4	7	1	6	83	12	153
2018	Non-visible minority	74	11	6	2	4	0	3	88	6	1046
2017	Visible minority	50	12	12	8	8	1	9	69	18	162
2017	Non-visible minority	68	14	6	4	4	0	4	86	8	1106

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	21	12	7	4	1	4	76	11	170
2019	Non-visible minority	50	30	15	2	2	0	1	81	4	976
2018	Visible minority	40	25	19	6	6	0	4	68	12	152
2018	Non-visible minority	45	28	17	6	2	0	2	74	8	1041
2017	Visible minority	41	31	12	8	4	1	4	75	12	163
2017	Non-visible minority	52	26	14	4	2	0	2	79	6	1098

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	31	35	10	3	1	0	52	12	170
2019	Non-visible minority	17	35	36	9	3	0	0	52	12	981
2018	Visible minority	19	32	31	14	4	0	0	51	18	153
2018	Non-visible minority	12	34	37	13	3	0	0	46	17	1051
2017	Visible minority	11	33	40	10	3	1	1	45	14	163
2017	Non-visible minority	9	33	39	13	6	0	0	42	19	1105

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	16	36	29	10	1	40	24	168
2019	Non-visible minority	5	18	38	26	12	0	38	24	972
2018	Visible minority	8	20	30	31	11	1	43	28	153
2018	Non-visible minority	7	18	40	23	11	0	34	25	1035
2017	Visible minority	4	20	40	27	9	0	36	24	163
2017	Non-visible minority	7	19	39	23	11	0	34	26	1103

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	40	7	5	4	0	84	9	167
2019	Non-visible minority	47	42	8	2	1	1	89	3	976
2018	Visible minority	47	36	10	5	1	2	84	6	151
2018	Non-visible minority	47	42	7	2	1	1	90	3	1043
2017	Visible minority	37	44	8	6	0	5	85	6	160
2017	Non-visible minority	39	44	9	3	2	2	86	5	1103

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	40	12	8	7	0	73	15	170
2019	Non-visible minority	35	42	13	6	3	1	78	9	980
2018	Visible minority	32	40	14	10	3	1	73	13	152
2018	Non-visible minority	35	41	13	7	3	1	77	10	1050
2017	Visible minority	21	49	14	10	3	3	72	14	162
2017	Non-visible minority	24	47	13	9	5	1	72	14	1105

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	170
2019	Non-visible minority	14	86	980
2017	Visible minority	19	81	163
2017	Non-visible minority	14	86	1104
2014	Visible minority	18	82	147
2014	Non-visible minority	12	88	1202

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	75	25	29
2019	Non-visible minority	87	13	137
2017	Visible minority	86	14	34
2017	Non-visible minority	86	14	160
2014	Visible minority	89	11	28
2014	Non-visible minority	81	19	144

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	37	6	8	0	0	0	86	8	21
2019	Non-visible minority	64	25	5	4	3	0	0	88	7	114
2017	Visible minority	67	18	11	3	0	0	0	85	3	28
2017	Non-visible minority	48	37	7	4	3	1	0	86	7	138
2014	Visible minority	56	31	10	4	0	0	0	86	4	25
2014	Non-visible minority	58	31	1	6	1	1	2	92	7	117

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	28	21	8	11	3	2	29	71	168
2019	Non-visible minority	27	31	20	10	10	2	0	27	73	978
2018	Visible minority	34	25	14	11	11	3	1	35	65	153
2018	Non-visible minority	27	27	22	13	9	2	0	28	72	1048
2017	Visible minority	25	25	17	10	18	4	2	26	74	163
2017	Non-visible minority	30	22	20	11	12	3	1	31	69	1105

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	61	39	117
2019	Non-visible minority	61	39	705

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	111
2019	Non-visible minority	35	65	689
2018	Visible minority	45	55	97
2018	Non-visible minority	31	69	738

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	34	16	16	6	4	4	60	23	109
2019	Non-visible minority	20	29	17	16	12	1	6	52	30	691
2018	Visible minority	23	28	20	9	11	1	8	56	22	98
2018	Non-visible minority	21	28	19	13	8	1	10	55	24	741
2017	Visible minority	21	22	16	15	15	4	8	49	33	113
2017	Non-visible minority	18	26	15	17	12	2	11	50	33	728

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	23	17	20	24	4	4	35	47	109
2019	Non-visible minority	5	13	15	23	35	2	7	20	64	692
2018	Visible minority	12	12	14	15	34	4	9	28	56	97
2018	Non-visible minority	4	10	14	26	38	1	6	16	69	742
2017	Visible minority	5	10	9	25	43	4	4	16	74	114
2017	Non-visible minority	4	6	11	18	51	2	8	11	77	727

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	19	14	6	15	0	8	62	23	160
2019	Non-visible minority	34	20	15	13	12	0	7	58	26	966
2018	Visible minority	43	15	19	7	10	0	7	62	18	152
2018	Non-visible minority	33	17	17	12	12	1	8	55	26	1047

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Heritage by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment