2019 Public Service Employee Survey Results for Canadian Heritage by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	41	3	11	2	85	12	63
2019	Not a person with a disability	48	41	3	6	1	90	7	1098
2017	Person with a disability	43	28	7	13	8	71	21	64
2017	Not a person with a disability	42	46	4	6	2	88	8	1202
2014	Person with a disability	31	42	6	15	6	73	21	63
2014	Not a person with a disability	35	50	5	8	2	85	9	1292
2011	Person with a disability	41	37	3	16	3	78	19	60
2011	Not a person with a disability	47	39	5	7	1	87	8	1318
2008	Person with a disability	49	34	3	7	6	83	14	65
2008	Not a person with a disability	53	39	2	5	1	91	6	1411

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	26	6	3	5	0	87	7	62
2019	Not a person with a disability	61	27	4	6	1	0	89	7	1094
2017	Person with a disability	65	22	7	1	4	0	87	6	64
2017	Not a person with a disability	54	32	7	5	1	0	86	7	1202
2014	Person with a disability	57	30	3	3	7	0	87	10	63
2014	Not a person with a disability	51	30	6	10	2	0	82	12	1291
2011	Person with a disability	61	20	5	8	5	0	81	13	60
2011	Not a person with a disability	56	27	6	8	2	1	83	11	1317
2008	Person with a disability	54	23	5	13	5	0	77	18	65
2008	Not a person with a disability	56	28	6	8	2	0	84	10	1409

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	29	4	13	1	2	82	14	63
2019	Not a person with a disability	53	34	6	6	1	0	87	7	1094
2017	Person with a disability	40	37	7	7	8	0	77	16	64
2017	Not a person with a disability	51	36	5	6	1	0	87	8	1201
2014	Person with a disability	41	34	6	11	7	0	75	19	63
2014	Not a person with a disability	44	39	8	6	3	0	84	9	1293
2011	Person with a disability	50	33	1	10	6	0	83	15	59
2011	Not a person with a disability	47	37	7	6	3	0	84	9	1317

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	37	12	9	10	0	5	67	20	63
2019	Not a person with a disability	38	41	11	7	2	0	1	80	9	1092
2018	Person with a disability	36	31	8	17	6	0	2	69	23	69
2018	Not a person with a disability	32	46	11	9	2	0	0	78	11	1140
2017	Person with a disability	33	27	13	13	10	1	3	63	24	64
2017	Not a person with a disability	35	44	10	9	2	0	1	80	10	1202
2014	Person with a disability	20	40	14	20	6	0	0	60	25	63
2014	Not a person with a disability	32	42	13	9	3	0	1	74	13	1291
2011	Person with a disability	27	34	15	15	7	0	2	62	22	57
2011	Not a person with a disability	31	40	14	10	4	0	2	71	14	1317
2008	Person with a disability	25	43	8	16	7	0	0	68	24	65
2008	Not a person with a disability	35	41	12	8	3	0	1	77	11	1409

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	47	35	8	5	5	0	82	10	63
2019	Not a person with a disability	53	36	7	3	1	0	88	5	1090
2017	Person with a disability	52	22	7	7	11	0	74	19	64
2017	Not a person with a disability	53	38	5	2	1	0	92	3	1198
2014	Person with a disability	41	38	12	6	4	0	79	9	63
2014	Not a person with a disability	48	40	7	4	1	1	88	5	1291

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	30	10	10	2	2	0	77	13	63
2019	Not a person with a disability	53	33	6	5	2	0	1	87	7	1092
2018	Person with a disability	53	31	3	4	8	2	0	85	12	69
2018	Not a person with a disability	50	33	7	6	3	0	0	84	9	1139
2017	Person with a disability	43	29	6	13	9	0	0	73	21	64
2017	Not a person with a disability	48	34	7	6	3	0	1	83	10	1199
2014	Person with a disability	46	22	13	12	8	0	0	67	20	63
2014	Not a person with a disability	43	35	10	7	3	1	1	80	10	1293
2011	Person with a disability	36	32	11	12	8	0	2	69	20	60
2011	Not a person with a disability	45	34	11	5	3	0	1	81	8	1318

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	32	13	12	4	72	16	63
2019	Not a person with a disability	41	42	9	5	2	83	8	1097
2018	Person with a disability	38	39	9	4	11	76	15	68
2018	Not a person with a disability	38	43	9	7	3	81	10	1129
2017	Person with a disability	27	33	10	16	14	60	30	64
2017	Not a person with a disability	37	46	8	6	3	83	9	1200
2014	Person with a disability	36	28	8	16	12	64	28	63
2014	Not a person with a disability	30	47	12	7	3	78	10	1293
2011	Person with a disability	32	34	5	13	16	66	29	60
2011	Not a person with a disability	34	42	12	7	4	76	12	1315
2008	Person with a disability	32	39	18	6	5	71	12	65
2008	Not a person with a disability	38	40	11	8	3	78	11	1401

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	35	16	10	8	66	18	63
2019	Not a person with a disability	38	40	10	8	3	78	11	1095
2018	Person with a disability	40	27	13	14	7	67	21	68
2018	Not a person with a disability	36	39	13	8	4	75	12	1137
2017	Person with a disability	26	30	18	6	21	56	27	64
2017	Not a person with a disability	36	38	13	9	4	74	13	1199
2014	Person with a disability	25	32	14	19	11	56	30	63
2014	Not a person with a disability	31	39	16	10	4	70	14	1293
2011	Person with a disability	31	27	15	14	14	58	28	60
2011	Not a person with a disability	31	40	15	10	4	71	14	1318

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	32	17	17	6	60	23	63
2019	Not a person with a disability	34	46	10	7	3	80	9	1090
2018	Person with a disability	33	34	11	14	8	67	22	68
2018	Not a person with a disability	34	43	12	9	3	76	12	1139
2017	Person with a disability	18	35	7	22	17	54	39	64
2017	Not a person with a disability	34	43	12	8	3	77	11	1199

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	45	4	5	7	0	0	83	13	63
2019	Not a person with a disability	46	40	9	3	1	0	0	87	4	1090
2018	Person with a disability	40	39	9	4	5	3	0	82	9	69
2018	Not a person with a disability	47	41	8	3	1	0	0	89	4	1143
2017	Person with a disability	32	40	11	7	9	1	0	72	16	64
2017	Not a person with a disability	44	42	8	4	2	0	0	86	6	1199
2014	Person with a disability	53	28	5	6	6	1	0	83	12	63
2014	Not a person with a disability	38	44	11	5	1	0	0	82	7	1293
2011	Person with a disability	40	43	5	9	1	0	2	85	11	60
2011	Not a person with a disability	37	42	12	6	2	0	0	80	8	1320
2008	Person with a disability	47	33	7	9	3	0	0	81	12	65
2008	Not a person with a disability	44	40	9	5	2	0	0	85	7	1405

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	37	18	7	7	0	68	14	63
2019	Not a person with a disability	39	40	11	6	3	0	79	9	1091
2018	Person with a disability	44	28	9	8	11	0	72	19	69
2018	Not a person with a disability	38	40	11	7	3	0	78	11	1141
2017	Person with a disability	27	30	6	12	23	3	59	35	64
2017	Not a person with a disability	36	40	12	7	4	0	77	12	1197

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	58	29	8	2	2	2	88	3	63
2019	Not a person with a disability	53	35	7	4	1	0	88	5	1093
2018	Person with a disability	61	24	10	2	4	0	84	6	66
2018	Not a person with a disability	49	38	9	3	1	0	87	5	1132
2017	Person with a disability	45	29	16	6	4	0	74	10	64
2017	Not a person with a disability	52	35	9	3	1	0	87	4	1196
2014	Person with a disability	67	15	13	1	3	0	83	5	63
2014	Not a person with a disability	55	34	8	2	1	0	89	4	1292
2011	Person with a disability	57	27	11	3	1	0	84	5	59
2011	Not a person with a disability	52	35	9	3	1	0	87	4	1318

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	41	10	9	7	2	0	73	16	63
2019	Not a person with a disability	36	40	13	8	3	0	0	76	11	1091
2018	Person with a disability	41	33	6	7	11	0	2	75	19	68
2018	Not a person with a disability	35	41	11	8	4	0	0	76	13	1137
2017	Person with a disability	24	29	14	14	19	0	1	53	33	64
2017	Not a person with a disability	36	41	11	9	3	0	0	77	12	1196
2014	Person with a disability	21	34	12	19	12	0	2	56	31	63
2014	Not a person with a disability	26	42	15	12	4	0	1	69	16	1293
2011	Person with a disability	24	47	8	7	14	0	0	71	21	59
2011	Not a person with a disability	31	41	13	10	5	0	0	72	15	1319

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	34	8	6	10	0	76	15	63
2019	Not a person with a disability	41	37	12	7	3	0	78	10	1092
2018	Person with a disability	43	27	10	9	10	1	71	19	68
2018	Not a person with a disability	41	35	12	8	3	0	77	11	1137
2017	Person with a disability	30	32	11	7	20	0	62	27	64
2017	Not a person with a disability	41	38	11	7	3	0	79	10	1197
2014	Person with a disability	32	29	15	14	10	0	61	24	62
2014	Not a person with a disability	30	40	15	9	5	0	71	14	1292

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	41	12	11	5	0	0	73	15	61
2019	Not a person with a disability	39	42	11	5	2	0	1	82	7	1082
2018	Person with a disability	39	31	14	4	12	0	0	70	15	69
2018	Not a person with a disability	36	40	13	7	3	0	0	76	10	1139
2017	Person with a disability	30	36	9	7	16	0	3	68	24	64
2017	Not a person with a disability	36	44	10	7	3	1	0	80	10	1196
2014	Person with a disability	37	34	12	11	5	0	2	72	16	62
2014	Not a person with a disability	33	41	16	7	2	0	0	74	10	1292
2011	Person with a disability	40	37	8	10	5	0	0	77	15	59
2011	Not a person with a disability	36	42	11	8	2	1	1	78	10	1317

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	41	5	10	3	83	12	63
2019	Not a person with a disability	46	42	8	3	1	87	5	1099
2018	Person with a disability	44	32	13	6	6	76	11	69
2018	Not a person with a disability	44	41	8	4	2	85	7	1141
2017	Person with a disability	40	24	12	10	14	64	24	64
2017	Not a person with a disability	45	38	10	5	2	83	7	1196
2014	Person with a disability	41	25	11	15	9	65	24	62
2014	Not a person with a disability	38	43	12	4	2	81	7	1292
2011	Person with a disability	34	38	10	13	5	73	18	60
2011	Not a person with a disability	40	43	9	5	3	83	8	1317
2008	Person with a disability	40	41	7	6	5	81	12	65
2008	Not a person with a disability	44	39	8	6	3	84	9	1407

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	32	14	7	4	0	74	11	63
2019	Not a person with a disability	41	33	16	6	3	0	74	10	1091
2018	Person with a disability	44	29	14	10	2	0	73	12	69
2018	Not a person with a disability	41	30	16	8	4	0	71	12	1146
2017	Person with a disability	36	44	15	1	4	0	80	5	64
2017	Not a person with a disability	39	37	14	6	4	0	76	10	1202
2014	Person with a disability	38	36	13	7	3	3	76	10	63
2014	Not a person with a disability	37	38	15	7	3	0	76	10	1293
2011	Person with a disability	30	32	23	8	7	0	62	15	60
2011	Not a person with a disability	33	37	17	8	4	1	70	12	1319
2008	Person with a disability	21	43	15	10	11	0	64	21	65
2008	Not a person with a disability	26	38	20	10	6	0	64	16	1406

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	24	25	22	11	4	0	34	39	63
2019	Not a person with a disability	8	26	38	19	7	0	1	27	35	1099
2018	Person with a disability	9	22	46	17	4	2	0	21	32	67
2018	Not a person with a disability	7	26	38	20	6	1	1	27	34	1141
2017	Person with a disability	14	15	32	17	15	1	4	34	31	64
2017	Not a person with a disability	8	24	38	18	8	1	2	27	33	1195
2014	Person with a disability	6	20	35	18	12	2	6	34	28	63
2014	Not a person with a disability	7	29	40	14	7	0	2	22	37	1288
2011	Person with a disability	17	26	35	17	3	0	2	21	44	60
2011	Not a person with a disability	13	31	36	13	5	1	2	18	45	1317
2008	Person with a disability	13	35	36	10	3	3	0	13	49	65
2008	Not a person with a disability	10	32	36	16	5	1	1	21	43	1409

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	12	33	29	12	3	3	43	22	63
2019	Not a person with a disability	5	13	29	32	16	3	2	51	19	1094
2018	Person with a disability	7	17	21	35	10	9	2	50	27	68
2018	Not a person with a disability	4	15	33	29	15	2	2	46	20	1135
2017	Person with a disability	17	10	14	23	18	11	7	50	33	64
2017	Not a person with a disability	4	13	28	28	19	5	4	52	18	1195
2014	Person with a disability	3	23	27	17	23	2	5	43	28	63
2014	Not a person with a disability	6	17	31	28	12	3	3	42	24	1288
2011	Person with a disability	22	22	26	15	11	2	2	27	46	59
2011	Not a person with a disability	11	24	34	17	9	3	3	27	36	1314
2008	Person with a disability	16	20	39	12	7	3	3	20	38	65
2008	Not a person with a disability	7	18	32	25	12	3	3	40	26	1406

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	26	32	7	10	0	3	18	49	63
2019	Not a person with a disability	16	28	34	13	8	1	2	21	44	1098
2018	Person with a disability	16	29	26	18	7	3	0	27	47	67
2018	Not a person with a disability	15	27	32	15	6	2	2	22	45	1137
2017	Person with a disability	31	14	25	16	8	6	0	25	48	64
2017	Not a person with a disability	16	27	33	13	6	2	3	20	45	1197
2014	Person with a disability	22	23	28	13	11	0	3	25	46	63
2014	Not a person with a disability	26	29	28	8	5	1	2	14	57	1289
2011	Person with a disability	24	26	27	13	8	0	2	22	51	60
2011	Not a person with a disability	24	31	27	9	4	2	3	14	58	1318
2008	Person with a disability	21	32	31	12	0	1	1	13	55	65
2008	Not a person with a disability	18	30	31	11	5	2	2	17	50	1409

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	20	34	17	14	2	3	33	31	63
2019	Not a person with a disability	8	21	36	23	10	1	1	34	30	1094
2018	Person with a disability	5	16	32	31	8	5	2	42	23	67
2018	Not a person with a disability	8	23	36	22	9	1	1	32	31	1135
2017	Person with a disability	17	11	32	19	17	3	2	37	30	64
2017	Not a person with a disability	9	21	35	21	11	1	2	33	31	1193
2014	Person with a disability	7	18	33	20	16	0	5	38	27	62
2014	Not a person with a disability	8	23	38	21	8	1	2	29	32	1289
2011	Person with a disability	19	18	34	19	7	2	2	27	38	60
2011	Not a person with a disability	13	24	36	17	6	1	3	25	38	1314
2008	Person with a disability	7	38	41	10	4	0	0	14	45	65
2008	Not a person with a disability	9	26	37	19	6	1	2	26	36	1411

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	28	16	19	16	2	8	39	43	63
2019	Not a person with a disability	14	25	27	19	11	1	3	31	41	1096
2018	Person with a disability	13	21	33	21	6	4	1	28	36	66
2018	Not a person with a disability	15	26	28	18	10	1	2	29	42	1136
2017	Person with a disability	24	18	11	28	12	6	2	43	45	64
2017	Not a person with a disability	15	26	28	15	9	2	4	26	44	1194
2014	Person with a disability	16	23	24	16	17	2	3	35	41	63
2014	Not a person with a disability	19	31	28	12	7	1	2	19	52	1288
2011	Person with a disability	26	23	29	12	6	2	2	19	51	60
2011	Not a person with a disability	19	28	30	13	5	1	4	19	49	1317
2008	Person with a disability	10	30	41	10	0	4	5	11	44	65
2008	Not a person with a disability	9	21	33	22	9	1	4	33	33	1409

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	16	26	23	14	7	5	42	28	63
2019	Not a person with a disability	8	19	29	26	15	1	2	42	27	1094
2018	Person with a disability	14	21	17	24	13	10	1	41	40	68
2018	Not a person with a disability	7	22	29	25	12	2	2	39	31	1136
2017	Person with a disability	21	18	12	21	21	2	4	45	42	64
2017	Not a person with a disability	7	20	27	23	15	4	5	41	30	1192
2014	Person with a disability	9	13	33	22	16	4	3	41	24	63
2014	Not a person with a disability	8	20	30	25	11	2	4	38	30	1289
2011	Person with a disability	18	20	31	23	5	0	4	29	39	60
2011	Not a person with a disability	12	24	32	19	7	3	4	28	38	1317
2008	Person with a disability	16	25	40	10	1	3	5	12	45	65
2008	Not a person with a disability	13	26	31	17	8	3	4	26	41	1408

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	23	37	15	8	0	7	24	37	62
2019	Not a person with a disability	12	26	36	15	8	1	2	23	39	1094
2018	Person with a disability	9	28	40	15	0	8	0	16	40	68
2018	Not a person with a disability	13	23	36	15	8	3	1	25	38	1141
2017	Person with a disability	24	22	26	8	17	2	0	26	47	64
2017	Not a person with a disability	14	25	31	15	8	3	3	25	42	1195
2014	Person with a disability	18	18	25	19	14	2	5	35	38	63
2014	Not a person with a disability	16	27	35	13	6	2	2	19	44	1289

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	16	33	17	16	5	4	36	27	63
2019	Not a person with a disability	8	19	36	23	12	0	1	36	28	1098

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	80	10	1	5	0	0	2	93	6	63
2019	Not a person with a disability	72	19	4	3	1	0	1	92	4	1097
2017	Person with a disability	68	18	3	6	1	2	3	90	7	64
2017	Not a person with a disability	70	23	4	2	1	0	0	93	3	1199
2014	Person with a disability	75	17	2	3	3	0	0	92	6	63
2014	Not a person with a disability	70	22	3	3	1	0	0	93	4	1292
2011	Person with a disability	68	17	4	1	7	0	4	88	8	60
2011	Not a person with a disability	71	21	4	3	1	0	0	92	4	1319
2008	Person with a disability	75	12	1	4	6	0	0	88	11	65
2008	Not a person with a disability	72	18	4	4	2	0	1	91	6	1410

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	25	8	12	11	3	4	67	25	62
2019	Not a person with a disability	35	32	13	7	4	5	5	74	12	1097
2018	Person with a disability	25	36	8	11	11	3	6	67	24	69
2018	Not a person with a disability	28	36	13	8	5	7	3	71	15	1143
2017	Person with a disability	30	12	11	10	24	2	10	48	39	64
2017	Not a person with a disability	31	32	13	7	5	6	5	71	14	1196
2014	Person with a disability	38	25	14	9	8	3	3	68	18	63
2014	Not a person with a disability	31	33	14	9	5	4	5	70	15	1292

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	33	2	9	10	0	79	19	63
2019	Not a person with a disability	54	30	6	7	2	0	85	9	1092
2018	Person with a disability	43	34	7	4	13	0	77	17	69
2018	Not a person with a disability	52	33	5	6	4	0	85	9	1143
2017	Person with a disability	41	20	10	6	21	2	62	28	64
2017	Not a person with a disability	53	30	7	6	3	0	83	9	1197
2014	Person with a disability	48	25	11	8	8	0	73	16	63
2014	Not a person with a disability	50	31	9	6	3	1	82	9	1290

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	27	6	7	7	80	14	63
2019	Not a person with a disability	60	29	5	5	1	88	6	1093
2018	Person with a disability	52	33	7	3	5	85	8	69
2018	Not a person with a disability	57	32	6	4	1	90	5	1139
2017	Person with a disability	49	26	7	6	13	75	18	64
2017	Not a person with a disability	52	36	7	4	2	87	6	1198
2014	Person with a disability	46	35	9	6	3	81	10	63
2014	Not a person with a disability	48	38	8	4	2	87	6	1293

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	32	6	7	5	4	82	12	63
2019	Not a person with a disability	53	34	8	4	1	0	88	5	1096
2018	Person with a disability	47	34	9	3	7	1	81	10	69
2018	Not a person with a disability	48	40	7	4	1	1	89	5	1140

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	47	25	12	5	6	3	1	76	12	63
2019	Not a person with a disability	53	28	10	4	1	1	3	85	5	1098

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	24	17	10	6	1	2	66	17	63
2019	Not a person with a disability	46	34	10	8	2	1	1	81	9	1096
2018	Person with a disability	42	32	7	5	11	0	3	76	17	69
2018	Not a person with a disability	44	34	11	7	4	0	1	79	10	1140
2017	Person with a disability	42	20	11	16	9	0	2	63	25	64
2017	Not a person with a disability	44	37	9	7	2	1	0	82	9	1200
2014	Person with a disability	40	33	8	7	11	2	0	75	18	63
2014	Not a person with a disability	41	37	12	6	2	0	1	79	9	1292
2011	Person with a disability	40	35	5	8	10	0	2	77	18	60
2011	Not a person with a disability	40	36	12	8	4	1	0	76	12	1316
2008	Person with a disability	28	26	20	15	10	2	0	54	25	65
2008	Not a person with a disability	37	35	12	9	6	1	1	73	15	1410

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	29	8	16	3	1	0	72	19	62
2019	Not a person with a disability	55	28	9	5	2	1	1	84	7	1095
2018	Person with a disability	55	17	7	5	8	4	3	78	14	69
2018	Not a person with a disability	52	31	8	4	2	2	1	85	6	1138
2017	Person with a disability	55	12	16	8	9	0	0	67	17	63
2017	Not a person with a disability	51	33	8	4	2	2	0	86	6	1199
2014	Person with a disability	45	33	11	2	6	3	0	81	8	63
2014	Not a person with a disability	47	32	13	3	2	2	1	82	5	1293
2011	Person with a disability	45	16	12	15	9	2	2	63	25	60
2011	Not a person with a disability	46	32	11	5	3	3	0	81	8	1319
2008	Person with a disability	36	25	15	9	8	6	0	65	19	65
2008	Not a person with a disability	45	32	10	6	4	2	0	79	10	1409

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	23	14	12	8	1	0	65	20	63
2019	Not a person with a disability	51	33	8	5	2	0	1	85	7	1097
2018	Person with a disability	48	31	8	1	10	0	3	81	11	67
2018	Not a person with a disability	48	34	7	6	3	1	0	83	9	1136
2017	Person with a disability	47	22	7	13	11	0	0	69	24	64
2017	Not a person with a disability	47	38	8	4	2	0	0	86	7	1201
2014	Person with a disability	47	29	13	2	9	0	0	76	11	62
2014	Not a person with a disability	47	34	11	5	2	0	1	81	7	1293
2011	Person with a disability	36	28	10	16	9	0	2	64	25	60
2011	Not a person with a disability	43	36	11	6	3	1	0	80	9	1317
2008	Person with a disability	33	26	17	12	10	3	0	60	22	65
2008	Not a person with a disability	44	33	11	8	4	0	0	77	12	1410

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	84	12	0	1	1	1	0	97	3	61
2019	Not a person with a disability	86	11	2	1	1	0	0	97	2	1094
2017	Person with a disability	85	12	1	0	1	0	0	97	1	64
2017	Not a person with a disability	82	14	1	1	1	0	0	97	2	1198
2014	Person with a disability	83	14	2	0	1	0	0	97	1	63
2014	Not a person with a disability	80	15	2	1	1	0	1	96	2	1293
2011	Person with a disability	76	12	0	5	7	0	0	89	11	60
2011	Not a person with a disability	82	13	2	1	1	0	1	96	2	1320
2008	Person with a disability	83	12	0	1	3	0	0	95	5	65
2008	Not a person with a disability	84	10	2	2	2	0	1	95	3	1408

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	65	12	3	7	7	2	3	82	15	62
2019	Not a person with a disability	66	20	5	4	2	1	2	89	6	1097
2017	Person with a disability	60	21	3	9	4	3	0	84	13	64
2017	Not a person with a disability	54	25	7	5	3	2	4	84	9	1199
2014	Person with a disability	48	29	4	11	3	0	5	81	15	63
2014	Not a person with a disability	47	25	9	5	4	3	7	81	10	1292
2011	Person with a disability	35	25	5	7	13	5	10	71	23	59
2011	Not a person with a disability	43	29	8	7	4	4	5	79	11	1319

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	23	11	5	5	1	0	79	9	63
2019	Not a person with a disability	68	20	7	2	2	1	0	89	4	1099
2018	Person with a disability	62	23	4	0	9	0	3	87	9	69
2018	Not a person with a disability	63	25	6	3	3	1	0	88	6	1139
2017	Person with a disability	54	12	11	4	15	5	0	69	20	63
2017	Not a person with a disability	61	24	8	3	3	1	0	86	6	1201

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	21	13	11	9	0	0	67	20	63
2019	Not a person with a disability	56	28	8	6	2	0	0	85	7	1095
2018	Person with a disability	50	27	5	4	12	0	3	79	17	69
2018	Not a person with a disability	53	28	9	6	3	0	0	81	9	1141
2017	Person with a disability	49	14	10	10	15	1	0	64	26	64
2017	Not a person with a disability	57	27	9	5	3	0	0	84	8	1201
2014	Person with a disability	43	33	10	7	5	2	0	78	12	63
2014	Not a person with a disability	50	32	10	5	3	1	0	82	7	1292

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	60	0	9	0	0	0	91	9	10
2019	Not a person with a disability	24	52	11	10	1	1	2	78	10	350

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	27	16	7	4	11	69	13	62
2019	Not a person with a disability	33	41	12	6	2	6	79	8	1089
2018	Person with a disability	31	29	13	8	6	14	70	16	69
2018	Not a person with a disability	36	38	13	5	2	6	78	8	1141
2017	Person with a disability	23	27	15	13	6	16	60	22	64
2017	Not a person with a disability	31	39	14	5	4	6	75	10	1199
2014	Person with a disability	29	34	16	7	4	10	69	13	63
2014	Not a person with a disability	25	38	18	8	3	7	69	11	1292
2011	Person with a disability	24	32	14	13	11	7	60	26	59
2011	Not a person with a disability	24	33	20	9	4	8	63	15	1319

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	30	19	7	5	8	0	67	13	62
2019	Not a person with a disability	30	42	16	7	3	2	0	73	11	1086
2018	Person with a disability	25	38	14	6	8	9	0	69	16	69
2018	Not a person with a disability	31	41	16	7	3	2	0	73	10	1141
2017	Person with a disability	23	21	16	15	15	10	0	48	34	64
2017	Not a person with a disability	27	40	17	8	5	3	0	69	13	1200
2014	Person with a disability	23	35	19	15	3	5	0	62	19	63
2014	Not a person with a disability	23	38	21	10	4	3	0	63	15	1292
2011	Person with a disability	20	29	16	13	17	2	4	52	32	58
2011	Not a person with a disability	18	33	24	14	8	3	0	53	22	1319
2008	Person with a disability	21	37	20	10	11	1	0	59	21	65
2008	Not a person with a disability	26	39	18	9	6	3	0	66	15	1408

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	24	28	9	2	14	0	55	12	60
2019	Not a person with a disability	22	40	19	9	4	6	0	66	14	1085
2018	Person with a disability	19	34	14	13	6	14	0	61	22	69
2018	Not a person with a disability	21	40	20	8	3	6	0	66	12	1138
2017	Person with a disability	14	31	13	21	10	11	0	51	35	64
2017	Not a person with a disability	18	39	21	10	4	7	0	62	16	1199
2014	Person with a disability	18	25	24	17	9	8	0	47	28	63
2014	Not a person with a disability	16	37	24	12	5	6	0	56	18	1293
2011	Person with a disability	15	31	21	16	10	6	2	49	29	59
2011	Not a person with a disability	10	34	26	17	6	7	0	48	24	1319
2008	Person with a disability	8	39	24	14	5	10	0	52	20	65
2008	Not a person with a disability	14	39	23	13	5	6	0	56	19	1406

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	47	20	15	6	4	0	58	22	62
2019	Not a person with a disability	22	39	17	13	5	3	0	64	18	1090
2018	Person with a disability	14	34	19	16	8	10	0	52	26	69
2018	Not a person with a disability	21	43	15	13	5	3	0	65	19	1142
2017	Person with a disability	17	30	17	17	13	6	0	50	32	64
2017	Not a person with a disability	21	42	17	11	5	3	0	65	17	1199
2014	Person with a disability	26	38	13	13	7	3	0	66	21	63
2014	Not a person with a disability	19	40	19	13	6	3	0	61	19	1290
2011	Person with a disability	11	32	14	23	15	3	2	45	41	59
2011	Not a person with a disability	16	39	19	18	7	2	0	56	25	1319
2008	Person with a disability	16	29	23	13	18	1	0	45	32	65
2008	Not a person with a disability	18	40	18	15	6	2	0	59	22	1408

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	67	18	10	0	1	4	0	89	1	63
2019	Not a person with a disability	66	24	6	1	1	2	0	92	2	1097

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	40	15	3	2	3	0	80	5	63
2019	Not a person with a disability	29	48	14	6	1	1	0	78	7	1097
2018	Person with a disability	40	34	11	6	5	4	0	77	11	69
2018	Not a person with a disability	30	50	13	6	1	1	0	80	7	1143
2017	Person with a disability	32	31	19	13	3	1	0	65	16	64
2017	Not a person with a disability	31	46	12	7	2	1	0	78	10	1198
2014	Person with a disability	32	33	18	9	5	3	0	68	14	63
2014	Not a person with a disability	30	45	16	6	2	2	0	76	8	1293
2011	Person with a disability	24	40	11	10	10	2	2	67	21	60
2011	Not a person with a disability	22	44	18	11	3	2	0	67	14	1316

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	42	14	12	6	5	0	66	20	62
2019	Not a person with a disability	17	41	20	14	4	3	0	60	19	1088

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	37	5	7	8	0	5	78	16	62
2019	Not a person with a disability	43	37	10	5	2	1	1	82	7	1098
2018	Person with a disability	47	31	3	4	12	1	2	80	17	69
2018	Not a person with a disability	46	37	7	5	2	2	1	85	7	1142
2017	Person with a disability	40	31	4	13	7	5	0	75	21	64
2017	Not a person with a disability	45	37	8	5	2	2	1	84	7	1199
2014	Person with a disability	45	37	4	7	5	0	2	83	12	63
2014	Not a person with a disability	46	39	7	3	2	2	1	87	6	1293
2011	Person with a disability	46	25	8	10	8	0	4	73	18	60
2011	Not a person with a disability	47	35	8	5	3	3	1	84	7	1316
2008	Person with a disability	31	45	11	5	7	1	0	77	11	65
2008	Not a person with a disability	46	34	8	6	3	2	1	83	9	1409

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	31	11	4	6	0	2	79	10	62
2019	Not a person with a disability	46	37	12	3	1	1	0	83	4	1092
2018	Person with a disability	48	25	13	2	9	3	0	76	11	67
2018	Not a person with a disability	44	40	11	3	1	1	0	85	4	1134

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	9	16	15	17	5	8	44	37	63
2019	Not a person with a disability	20	26	20	12	8	12	4	54	23	1093
2018	Person with a disability	12	21	23	11	17	12	4	40	33	68
2018	Not a person with a disability	21	26	19	12	8	12	2	54	23	1142
2017	Person with a disability	19	5	17	20	28	11	0	27	54	64
2017	Not a person with a disability	17	22	20	12	10	14	5	49	27	1197
2014	Person with a disability	15	17	20	20	13	13	1	38	39	63
2014	Not a person with a disability	15	23	21	13	11	14	4	46	29	1292
2011	Person with a disability	16	19	17	10	26	10	2	40	40	59
2011	Not a person with a disability	14	21	20	14	10	16	6	44	30	1319

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	29	13	22	11	3	2	52	34	62
2019	Not a person with a disability	26	37	16	12	5	3	0	65	18	1091
2018	Person with a disability	22	26	29	13	8	2	0	49	22	69
2018	Not a person with a disability	24	40	18	11	5	2	0	66	16	1142
2017	Person with a disability	23	26	13	14	13	12	0	55	30	64
2017	Not a person with a disability	29	39	14	9	3	4	1	72	13	1198
2014	Person with a disability	20	32	24	8	16	0	0	52	24	63
2014	Not a person with a disability	24	39	18	11	5	2	1	66	16	1291
2011	Person with a disability	13	29	22	16	16	0	4	44	34	57
2011	Not a person with a disability	23	37	18	12	6	3	1	62	19	1317
2008	Person with a disability	21	41	16	10	8	4	0	65	19	65
2008	Not a person with a disability	27	40	17	10	4	2	0	68	15	1407

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	24	13	20	17	3	4	47	39	63
2019	Not a person with a disability	22	31	17	14	11	3	2	55	27	1095
2018	Person with a disability	21	27	10	20	19	1	2	49	41	68
2018	Not a person with a disability	23	30	18	16	9	2	2	55	26	1144
2017	Person with a disability	19	22	10	10	29	4	6	45	44	64
2017	Not a person with a disability	20	30	15	17	10	4	3	54	29	1198
2014	Person with a disability	14	17	18	25	21	3	3	32	49	63
2014	Not a person with a disability	15	28	18	20	13	3	3	46	35	1293
2011	Person with a disability	10	17	14	25	25	0	9	29	55	58
2011	Not a person with a disability	15	29	19	18	15	2	2	46	34	1317
2008	Person with a disability	15	32	8	19	22	3	1	49	43	65
2008	Not a person with a disability	19	35	13	16	11	2	2	58	29	1409

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	24	15	3	8	0	0	75	11	63
2019	Not a person with a disability	55	23	12	4	2	0	4	81	6	1095

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	12	3	5	9	2	9	82	15	62
2019	Not a person with a disability	66	9	6	3	3	1	13	87	7	1096

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	23	19	1	13	0	2	66	15	63
2019	Not a person with a disability	55	21	13	3	2	1	4	81	6	1096

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	21	21	3	14	2	2	60	18	62
2019	Not a person with a disability	49	19	14	6	4	3	6	74	11	1091

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	9	7	4	17	3	6	69	23	62
2019	Not a person with a disability	55	13	8	7	6	2	10	77	14	1088

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	70	3	11	1	5	4	5	80	8	61
2019	Not a person with a disability	71	12	6	3	2	1	5	89	5	1094

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	66	10	9	1	11	2	2	78	13	61
2019	Not a person with a disability	78	7	3	2	1	3	5	93	3	1096

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	59	8	9	4	16	1	3	70	21	63
2019	Not a person with a disability	83	5	1	0	0	1	10	98	1	1086

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	39	17	7	3	3	2	71	11	63
2019	Not a person with a disability	23	47	16	7	2	4	0	74	9	1094
2018	Person with a disability	19	46	16	7	8	4	0	67	16	69
2018	Not a person with a disability	28	41	19	6	3	3	0	72	9	1142
2017	Person with a disability	19	31	24	13	9	4	1	52	23	64
2017	Not a person with a disability	25	43	19	6	3	4	0	71	9	1194

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	30	3	8	5	2	0	84	12	63
2019	Not a person with a disability	43	41	10	4	1	1	0	85	5	1089
2018	Person with a disability	42	32	14	4	6	2	0	76	10	69
2018	Not a person with a disability	47	40	7	4	1	2	0	88	5	1137
2017	Person with a disability	34	39	7	7	7	6	0	78	15	64
2017	Not a person with a disability	44	43	8	3	1	1	0	87	4	1198
2014	Person with a disability	40	33	17	5	3	1	0	74	8	63
2014	Not a person with a disability	42	40	11	3	1	2	0	84	4	1293
2011	Person with a disability	28	43	10	9	8	0	2	73	17	59
2011	Not a person with a disability	35	42	12	5	3	4	0	79	8	1319

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	33	4	8	4	0	84	12	62
2019	Not a person with a disability	49	36	9	2	1	2	88	3	1094
2018	Person with a disability	49	27	8	11	1	4	79	13	69
2018	Not a person with a disability	46	39	8	4	1	3	87	5	1135
2017	Person with a disability	33	31	16	7	6	7	69	13	64
2017	Not a person with a disability	43	37	10	3	1	5	84	5	1197
2014	Person with a disability	41	31	15	1	2	11	80	3	63
2014	Not a person with a disability	42	38	12	2	1	4	84	3	1291

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	60	23	10	3	4	0	0	83	7	62
2019	Not a person with a disability	58	34	5	2	1	0	0	92	3	1095
2018	Person with a disability	54	25	8	8	4	0	0	80	13	69
2018	Not a person with a disability	57	34	6	2	1	0	0	91	2	1137
2017	Person with a disability	41	30	10	11	7	0	0	72	18	64
2017	Not a person with a disability	53	38	6	2	1	0	0	91	3	1201
2014	Person with a disability	45	32	15	4	3	0	0	77	7	63
2014	Not a person with a disability	49	41	8	2	1	0	0	90	3	1289
2011	Person with a disability	35	29	19	8	8	0	2	65	16	59
2011	Not a person with a disability	41	43	11	3	2	1	0	84	5	1317
2008	Person with a disability	30	42	9	10	7	1	0	74	17	65
2008	Not a person with a disability	43	41	9	4	2	0	0	85	6	1408

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	23	15	2	4	0	1	78	6	63
2019	Not a person with a disability	57	31	8	2	1	0	0	88	3	1092
2018	Person with a disability	54	20	15	4	7	2	0	74	11	69
2018	Not a person with a disability	56	31	9	3	1	0	0	87	4	1135
2017	Person with a disability	34	33	9	10	11	3	0	69	22	63
2017	Not a person with a disability	52	32	10	3	2	1	0	85	5	1194
2014	Person with a disability	41	25	24	8	3	0	0	66	11	63
2014	Not a person with a disability	40	41	13	4	1	1	0	81	5	1293
2011	Person with a disability	27	26	13	18	13	0	4	55	32	60
2011	Not a person with a disability	31	40	18	8	3	1	0	71	11	1315

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	18	17	5	6	0	0	71	11	63
2019	Not a person with a disability	53	34	8	3	2	0	0	87	5	1085
2018	Person with a disability	49	29	11	2	7	2	0	79	9	69
2018	Not a person with a disability	51	36	8	4	1	0	0	86	5	1137
2017	Person with a disability	34	30	7	17	10	0	1	66	27	64
2017	Not a person with a disability	48	37	10	4	1	0	0	85	5	1200
2014	Person with a disability	37	30	21	8	4	0	0	67	12	63
2014	Not a person with a disability	38	43	12	4	2	1	0	82	6	1291
2011	Person with a disability	27	34	14	17	6	0	2	62	24	60
2011	Not a person with a disability	28	44	17	8	3	0	0	73	11	1318
2008	Person with a disability	29	46	17	6	1	0	0	75	8	65
2008	Not a person with a disability	42	38	11	6	3	0	0	80	9	1410

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	20	10	6	10	0	0	75	15	63
2019	Not a person with a disability	51	24	11	7	3	3	0	78	10	1097
2018	Person with a disability	48	22	16	6	4	2	2	73	10	69
2018	Not a person with a disability	50	25	13	6	3	2	0	77	10	1139
2017	Person with a disability	34	34	11	10	10	1	0	68	20	64
2017	Not a person with a disability	43	26	14	7	4	5	0	73	12	1193
2014	Person with a disability	39	26	18	7	8	3	0	67	15	63
2014	Not a person with a disability	39	29	16	8	4	4	1	71	12	1292
2011	Person with a disability	34	21	14	13	11	5	2	59	26	59
2011	Not a person with a disability	34	29	16	10	6	4	1	66	17	1317
2008	Person with a disability	30	28	12	17	7	6	0	62	25	65
2008	Not a person with a disability	38	26	16	9	5	5	1	68	15	1408

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	50	25	25	63
2019	Not a person with a disability	35	34	32	1099
2018	Person with a disability	28	42	30	68
2018	Not a person with a disability	34	37	29	1145
2017	Person with a disability	40	30	30	64
2017	Not a person with a disability	33	37	30	1200
2014	Person with a disability	29	33	38	63
2014	Not a person with a disability	34	34	32	1291
2011	Person with a disability	52	16	32	60
2011	Not a person with a disability	38	33	28	1316

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	3	45	33	0	13	6	30
2019	Not a person with a disability	16	33	30	4	12	6	379
2018	Person with a disability	5	40	25	0	20	9	20
2018	Not a person with a disability	15	36	28	5	10	8	384
2017	Person with a disability	7	18	42	0	15	18	26
2017	Not a person with a disability	11	30	30	5	15	9	397
2014	Person with a disability	11	36	28	10	9999	15	19
2014	Not a person with a disability	13	35	34	6	9999	12	437
2011	Person with a disability	21	29	37	3	9999	10	30
2011	Not a person with a disability	17	31	39	6	9999	8	503

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	38	8	9	6	0	6	76	16	61
2019	Not a person with a disability	32	45	9	8	2	1	3	81	10	1091

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	29	10	3	3	7	6	81	7	60
2019	Not a person with a disability	56	26	7	2	0	5	3	90	2	1089

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	63
2019	Not a person with a disability	10	90	1097
2018	Person with a disability	24	76	69
2018	Not a person with a disability	9	91	1145

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	47	53	15
2019	Not a person with a disability	50	50	112
2018	Person with a disability	39	61	18
2018	Not a person with a disability	48	52	100

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	15
2019	Not a person with a disability	9	91	112

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Person with a disability	100	15
2019	Not a person with a disability	100	112
2018	Person with a disability	100	18
2018	Not a person with a disability	100	100

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	15
2019	Not a person with a disability	7	93	112

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	15
2019	Not a person with a disability	4	96	112

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	57	43	15
2019	Not a person with a disability	36	64	110
2018	Person with a disability	42	58	18
2018	Not a person with a disability	30	70	100

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	47	53	15
2019	Not a person with a disability	40	60	110
2018	Person with a disability	43	57	18
2018	Not a person with a disability	35	65	100

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	40	60	15
2019	Not a person with a disability	59	41	110
2018	Person with a disability	58	42	18
2018	Not a person with a disability	65	35	100

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	39	61	15
2019	Not a person with a disability	32	68	110
2018	Person with a disability	38	62	18
2018	Not a person with a disability	26	74	100

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	15
2019	Not a person with a disability	0	100	110

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	41	59	15
2019	Not a person with a disability	26	74	110

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	40	60	15
2019	Not a person with a disability	60	40	109
2018	Person with a disability	54	46	18
2018	Not a person with a disability	53	47	100

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	31	69	15
2019	Not a person with a disability	17	83	109

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	34	66	15
2019	Not a person with a disability	22	78	109

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	63
2019	Not a person with a disability	12	88	1093

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	15	13	14	8	24	9	48	33	62
2019	Not a person with a disability	18	17	18	5	4	30	8	56	15	1097
2018	Person with a disability	16	12	18	18	8	23	6	39	36	69
2018	Not a person with a disability	16	16	18	5	3	36	7	55	14	1138
2017	Person with a disability	6	14	12	8	21	32	7	31	48	64
2017	Not a person with a disability	13	17	16	5	3	35	9	55	15	1199
2014	Person with a disability	15	15	18	7	11	33	1	46	27	63
2014	Not a person with a disability	14	16	17	5	4	34	10	54	16	1290

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	29	14	9	4	9	0	70	14	63
2019	Not a person with a disability	38	34	14	4	2	7	1	79	7	1097
2018	Person with a disability	26	32	18	7	4	11	1	67	12	69
2018	Not a person with a disability	34	35	14	4	1	10	1	78	6	1140
2017	Person with a disability	15	31	13	11	12	18	0	57	28	63
2017	Not a person with a disability	30	34	16	4	3	12	1	74	8	1199
2014	Person with a disability	32	18	25	6	5	14	0	59	12	63
2014	Not a person with a disability	28	32	18	4	2	15	2	71	7	1290
2011	Person with a disability	33	23	16	10	10	7	0	61	22	60
2011	Not a person with a disability	30	36	16	6	2	10	0	74	9	1317

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	24	76	62
2019	Not a person with a disability	5	95	1097
2018	Person with a disability	18	82	67
2018	Not a person with a disability	4	96	1139

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	38	62	16
2019	Not a person with a disability	41	59	58
2018	Person with a disability	52	48	13
2018	Not a person with a disability	28	72	51

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Person with a disability	100	16
2019	Not a person with a disability	100	58
2018	Person with a disability	100	13
2018	Not a person with a disability	100	51

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	16
2019	Not a person with a disability	0	100	58

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	16
2019	Not a person with a disability	36	64	54

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	16
2019	Not a person with a disability	14	86	54

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	16
2019	Not a person with a disability	19	81	54

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	32	68	16
2019	Not a person with a disability	38	62	54

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	16
2019	Not a person with a disability	0	100	54

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Person with a disability	100	16
2019	Not a person with a disability	100	54
2018	Person with a disability	100	13
2018	Not a person with a disability	100	51

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	47	53	16
2019	Not a person with a disability	31	69	54

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	63
2019	Not a person with a disability	5	95	1093

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	20	14	8	6	23	9	57	21	61
2019	Not a person with a disability	19	16	18	2	3	35	8	60	8	1097
2018	Person with a disability	17	19	19	6	7	28	4	53	19	66
2018	Not a person with a disability	17	16	16	3	2	40	7	61	9	1137
2017	Person with a disability	10	16	14	7	13	37	3	43	33	64
2017	Not a person with a disability	15	17	16	2	1	40	9	62	6	1200
2014	Person with a disability	12	17	21	2	6	38	4	49	13	63
2014	Not a person with a disability	14	14	19	2	1	41	9	56	5	1292

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	34	14	3	4	11	0	77	8	63
2019	Not a person with a disability	41	32	13	2	2	8	1	80	5	1096
2018	Person with a disability	34	26	15	4	3	17	2	74	8	67
2018	Not a person with a disability	34	34	15	3	1	12	2	79	4	1139
2017	Person with a disability	21	30	12	6	12	19	0	63	21	64
2017	Not a person with a disability	32	36	13	2	1	14	2	81	3	1198
2014	Person with a disability	23	34	12	4	3	23	0	74	10	63
2014	Not a person with a disability	28	33	16	2	1	19	2	77	3	1292
2011	Person with a disability	32	24	14	9	8	11	2	65	19	60
2011	Not a person with a disability	34	38	12	3	1	12	0	82	4	1319

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	23	15	6	27	1	52	33	62
2019	Not a person with a disability	22	31	23	11	12	1	53	23	1099
2018	Person with a disability	21	21	25	10	21	2	44	31	69
2018	Not a person with a disability	20	25	24	15	14	2	46	29	1143
2017	Person with a disability	18	21	12	15	33	1	40	48	64
2017	Not a person with a disability	21	20	22	16	19	2	42	36	1198

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	21	22	18	10	0	0	50	28	62
2019	Not a person with a disability	18	31	27	14	9	0	0	49	24	1098
2018	Person with a disability	12	26	33	21	5	3	0	40	27	67
2018	Not a person with a disability	16	25	31	17	10	0	0	41	28	1142
2017	Person with a disability	16	35	30	7	11	0	2	52	18	64
2017	Not a person with a disability	16	27	28	16	12	0	1	43	29	1201

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	15	23	16	9	0	1	52	25	61
2019	Not a person with a disability	23	32	25	12	8	0	0	55	20	1089
2018	Person with a disability	18	31	29	11	8	3	0	50	20	69
2018	Not a person with a disability	18	31	26	16	8	0	1	50	24	1141
2017	Person with a disability	25	26	30	5	13	1	0	51	18	64
2017	Not a person with a disability	21	27	24	17	10	0	2	49	27	1197

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	28	20	14	11	0	1	54	25	62
2019	Not a person with a disability	22	26	26	13	11	0	1	49	25	1092
2018	Person with a disability	23	20	20	16	18	3	0	44	35	68
2018	Not a person with a disability	19	27	25	17	11	1	1	47	28	1141
2017	Person with a disability	29	24	20	10	14	0	3	55	25	64
2017	Not a person with a disability	19	24	25	17	12	1	2	44	30	1201

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	20	10	13	3	2	5	72	17	62
2019	Not a person with a disability	49	25	12	6	4	0	4	77	11	1095
2018	Person with a disability	37	28	15	8	3	2	7	71	13	69
2018	Not a person with a disability	43	26	14	7	5	0	4	72	13	1134
2017	Person with a disability	48	20	8	5	3	0	16	80	10	64
2017	Not a person with a disability	39	25	16	6	5	1	8	70	13	1199

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	23	15	16	11	0	2	57	28	62
2019	Not a person with a disability	34	32	19	8	6	0	1	66	14	1093
2018	Person with a disability	25	29	18	12	9	3	3	58	23	69
2018	Not a person with a disability	30	28	22	10	9	0	1	58	20	1138
2017	Person with a disability	17	24	26	19	13	1	0	42	32	64
2017	Not a person with a disability	29	29	22	11	8	0	1	58	19	1198

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	32	24	18	5	0	0	54	22	63
2019	Not a person with a disability	30	36	20	8	4	0	1	67	12	1097
2018	Person with a disability	22	27	30	10	7	5	0	52	17	69
2018	Not a person with a disability	27	35	22	10	4	1	1	63	14	1141
2017	Person with a disability	26	20	16	19	14	3	1	48	34	64
2017	Not a person with a disability	29	32	21	10	4	1	2	63	15	1197

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	33	19	11	13	0	0	57	24	63
2019	Not a person with a disability	24	36	23	12	4	0	1	60	16	1095
2018	Person with a disability	15	30	30	16	5	3	2	47	22	69
2018	Not a person with a disability	21	35	27	10	4	0	1	57	15	1140
2017	Person with a disability	26	35	13	10	13	3	1	63	23	64
2017	Not a person with a disability	24	32	23	13	7	1	1	56	20	1195

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	30	21	12	14	0	0	53	26	63
2019	Not a person with a disability	30	33	21	10	6	0	1	64	16	1096
2018	Person with a disability	23	34	18	17	5	3	0	59	23	69
2018	Not a person with a disability	26	33	23	12	5	0	1	59	17	1138
2017	Person with a disability	24	25	13	21	13	3	1	51	36	64
2017	Not a person with a disability	27	30	22	13	6	0	2	58	19	1198

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	19	16	15	7	0	1	61	22	63
2019	Not a person with a disability	49	26	13	6	4	0	1	76	11	1093

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	38	13	9	10	0	0	68	18	62
2019	Not a person with a disability	34	33	20	8	3	0	1	68	12	1089
2018	Person with a disability	28	35	21	8	5	2	0	65	14	68
2018	Not a person with a disability	30	32	22	10	4	0	2	63	15	1132
2017	Person with a disability	41	21	15	10	8	1	3	65	19	64
2017	Not a person with a disability	30	32	21	8	6	0	2	64	14	1195

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	21	11	7	6	0	9	74	14	63
2019	Not a person with a disability	61	23	9	4	2	0	1	85	6	1090
2018	Person with a disability	37	31	17	4	5	3	3	73	9	69
2018	Not a person with a disability	54	26	12	4	2	0	2	82	6	1137
2017	Person with a disability	46	19	10	13	6	1	6	69	20	64
2017	Not a person with a disability	58	25	11	3	1	0	2	84	5	1200

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	14	13	4	14	1	3	68	18	63
2019	Not a person with a disability	80	9	3	1	0	1	7	96	1	1092
2018	Person with a disability	47	21	14	5	12	0	0	68	17	69
2018	Not a person with a disability	74	13	4	1	0	0	7	94	2	1138

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	9	16	5	6	0	3	72	11	63
2019	Not a person with a disability	76	11	6	2	3	1	2	89	5	1085
2018	Person with a disability	67	7	5	4	11	1	4	79	15	68
2018	Not a person with a disability	75	11	5	2	2	1	4	90	5	1137
2017	Person with a disability	53	4	11	15	8	1	6	62	26	64
2017	Not a person with a disability	77	10	4	2	2	0	4	91	4	1198

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	58	16	11	6	4	4	78	10	63
2019	Not a person with a disability	59	26	9	3	2	1	86	5	1087
2018	Person with a disability	64	25	4	3	2	2	91	5	69
2018	Not a person with a disability	60	25	9	3	1	1	86	5	1139
2017	Person with a disability	58	13	12	6	7	4	74	14	63
2017	Not a person with a disability	58	26	9	3	1	3	87	4	1201

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	19	8	9	10	3	72	20	62
2019	Not a person with a disability	65	17	8	4	4	2	84	8	1083
2018	Person with a disability	53	12	12	10	12	2	66	22	69
2018	Not a person with a disability	60	18	10	6	3	2	80	10	1138
2017	Person with a disability	45	14	11	11	14	5	62	27	64
2017	Not a person with a disability	62	18	9	4	4	3	83	8	1195

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	65	9	2	0	0	0	24	98	0	60
2019	Not a person with a disability	58	13	5	2	1	0	20	89	4	1085
2018	Person with a disability	56	5	8	1	0	0	30	87	2	69
2018	Not a person with a disability	53	14	6	2	1	0	24	89	4	1134
2017	Person with a disability	57	6	1	0	2	1	33	95	2	64
2017	Not a person with a disability	56	13	3	2	1	0	24	91	4	1196

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	77	14	0	1	0	7	98	2	63
2019	Not a person with a disability	75	15	5	1	0	4	93	1	1084
2018	Person with a disability	70	17	3	2	0	7	94	3	69
2018	Not a person with a disability	71	17	6	1	1	5	92	2	1136
2017	Person with a disability	66	12	6	0	3	13	90	3	63
2017	Not a person with a disability	68	17	6	1	0	7	92	1	1193

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	66	9	10	4	10	0	1	76	14	63
2019	Not a person with a disability	76	11	5	3	3	0	3	89	6	1091
2018	Person with a disability	62	5	12	6	11	1	3	70	18	69
2018	Not a person with a disability	72	13	5	3	4	0	4	88	7	1142
2017	Person with a disability	55	10	4	11	10	0	9	72	23	64
2017	Not a person with a disability	66	14	7	4	4	0	5	84	9	1201

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	25	36	6	1	5	55	7	63
2019	Not a person with a disability	52	28	13	3	2	1	81	5	1091
2018	Person with a disability	32	33	18	9	4	4	68	14	69
2018	Not a person with a disability	45	27	17	6	3	2	74	9	1137
2017	Person with a disability	36	33	16	3	7	6	73	11	63
2017	Not a person with a disability	51	26	14	4	2	2	79	7	1196

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	21	45	12	11	0	31	24	63
2019	Not a person with a disability	18	35	35	9	2	0	54	11	1097
2018	Person with a disability	6	28	36	18	12	0	35	30	69
2018	Not a person with a disability	14	34	36	13	3	0	48	16	1145
2017	Person with a disability	4	31	31	17	16	1	36	33	64
2017	Not a person with a disability	10	33	40	12	5	0	43	17	1200

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	28	26	17	11	27	47	63
2019	Not a person with a disability	5	17	38	27	12	39	22	1085
2018	Person with a disability	17	28	34	15	7	22	44	67
2018	Not a person with a disability	7	18	39	24	12	36	25	1133
2017	Person with a disability	17	26	32	19	7	26	43	64
2017	Not a person with a disability	6	18	40	23	11	35	25	1199

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	60	5	3	0	0	92	3	62
2019	Not a person with a disability	47	40	8	3	1	1	88	4	1090
2018	Person with a disability	37	36	11	8	3	4	77	11	68
2018	Not a person with a disability	48	41	7	3	1	1	90	3	1137
2017	Person with a disability	27	41	12	9	11	0	68	19	63
2017	Not a person with a disability	40	44	9	3	1	3	87	5	1198

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	38	13	9	7	0	4	70	16	63
2019	Not a person with a disability	35	42	13	6	4	1	0	77	10	1095
2018	Person with a disability	27	35	18	10	9	0	0	62	19	69
2018	Not a person with a disability	35	41	12	7	3	1	0	77	10	1144
2017	Person with a disability	20	33	13	18	12	4	0	55	31	64
2017	Not a person with a disability	24	48	13	9	4	1	0	73	13	1200

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	67	33	63
2019	Not a person with a disability	12	88	1096
2017	Person with a disability	60	40	64
2017	Not a person with a disability	12	88	1201
2014	Person with a disability	46	54	61
2014	Not a person with a disability	11	89	1293

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	89	11	43
2019	Not a person with a disability	83	17	125
2017	Person with a disability	84	16	43
2017	Not a person with a disability	87	13	149
2014	Person with a disability	80	20	30
2014	Not a person with a disability	82	18	143

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	63	20	5	6	5	0	0	83	12	36
2019	Not a person with a disability	60	30	5	4	1	0	0	90	5	101
2017	Person with a disability	42	44	0	9	3	3	0	88	12	36
2017	Not a person with a disability	53	32	10	2	2	0	0	85	5	128
2014	Person with a disability	62	25	0	14	0	0	0	86	14	24
2014	Not a person with a disability	57	33	3	3	1	1	2	93	4	118

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	23	13	8	23	4	0	31	69	62
2019	Not a person with a disability	27	31	21	10	9	2	1	27	73	1093
2018	Person with a disability	25	21	15	22	12	4	0	26	74	69
2018	Not a person with a disability	28	27	21	12	9	2	0	29	71	1144
2017	Person with a disability	25	16	14	10	21	10	3	29	71	64
2017	Not a person with a disability	29	23	20	11	12	3	1	30	70	1201

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	69	31	41
2019	Not a person with a disability	60	40	789

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	41	59	40
2019	Not a person with a disability	36	64	768
2018	Person with a disability	36	64	49
2018	Not a person with a disability	32	68	790

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	16	18	11	16	0	11	50	30	40
2019	Not a person with a disability	19	31	17	16	11	2	5	53	29	768
2018	Person with a disability	28	17	23	10	11	2	10	50	24	48
2018	Not a person with a disability	21	29	19	13	9	1	10	55	24	793
2017	Person with a disability	28	11	16	29	13	0	2	41	43	38
2017	Not a person with a disability	18	26	15	16	12	2	11	50	33	803

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	2	0	7	31	51	2	6	2	90	41
2019	Not a person with a disability	6	15	16	22	33	2	6	23	60	768
2018	Person with a disability	6	4	14	13	48	3	11	12	72	49
2018	Not a person with a disability	5	11	14	26	37	1	6	17	67	793
2017	Person with a disability	7	2	14	18	58	0	0	9	77	38
2017	Not a person with a disability	4	7	10	20	49	2	8	12	76	803

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	13	14	14	23	0	10	42	42	63
2019	Not a person with a disability	35	20	15	12	11	0	7	60	25	1072
2018	Person with a disability	24	11	22	14	16	3	10	40	35	68
2018	Not a person with a disability	35	17	17	11	11	1	8	57	25	1142

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Heritage by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment