2019 Public Service Employee Survey Results for Department of Justice by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 48 5 10 3 0 0 81 13 1447
2019 Unilingual English 30 50 4 12 4 0 0 80 16 959
2019 Unilingual French 53 29 9 3 6 0 0 82 9 32
2019 Either English or French 42 43 4 5 6 0 0 85 11 150
2017 Bilingual 32 48 5 11 4 0 0 81 14 1729
2017 Unilingual English 25 50 4 15 6 0 0 75 22 1195
2017 Unilingual French 39 55 0 3 3 0 0 94 6 35
2017 Either English or French 31 45 5 14 5 0 0 76 19 198
2014 Bilingual 29 48 6 13 4 0 0 78 16 1641
2014 Unilingual English 26 50 5 15 5 0 0 76 20 1212
2014 Unilingual French 35 42 8 9 3 3 0 80 12 36
2014 Either English or French 34 42 5 12 7 0 0 76 19 168
2011 Bilingual 43 44 4 7 2 0 0 87 9 1816
2011 Unilingual English 35 48 3 11 3 0 0 83 14 1431
2011 Unilingual French 53 38 2 6 2 0 0 90 8 51
2011 Either English or French 39 47 2 8 2 0 0 87 11 261
2008 Bilingual 44 45 3 7 2 0 0 89 8 1679
2008 Unilingual English 37 46 3 11 3 0 0 82 14 1323
2008 Unilingual French 32 59 5 2 2 0 0 91 4 43
2008 Either English or French 41 42 5 9 3 0 0 83 12 204

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 27 8 13 5 0 0 75 17 1445
2019 Unilingual English 77 15 3 1 1 0 2 94 3 954
2019 Unilingual French 46 37 14 3 0 0 0 83 3 32
2019 Either English or French 73 16 4 1 2 0 4 93 3 152
2017 Bilingual 45 25 8 14 7 0 0 71 21 1730
2017 Unilingual English 80 13 2 2 0 0 2 95 3 1194
2017 Unilingual French 33 47 6 9 3 0 3 83 12 35
2017 Either English or French 75 15 5 3 2 0 1 91 5 197
2014 Bilingual 43 27 8 14 7 0 0 71 21 1640
2014 Unilingual English 77 15 3 1 1 0 2 94 3 1209
2014 Unilingual French 28 39 16 11 5 0 0 67 17 36
2014 Either English or French 75 12 7 2 3 0 1 88 5 169
2011 Bilingual 47 26 8 12 6 0 0 73 19 1812
2011 Unilingual English 79 13 3 2 0 0 3 95 2 1432
2011 Unilingual French 65 27 4 0 2 0 2 94 2 51
2011 Either English or French 78 13 3 3 2 0 2 93 5 260
2008 Bilingual 47 24 8 13 8 0 1 71 21 1679
2008 Unilingual English 80 12 2 2 1 0 2 95 3 1325
2008 Unilingual French 57 29 0 7 6 0 0 87 13 43
2008 Either English or French 77 11 4 4 3 0 0 89 7 204

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 39 6 8 3 0 0 83 11 1441
2019 Unilingual English 39 37 6 12 6 0 0 76 18 958
2019 Unilingual French 40 50 7 3 0 0 0 91 3 32
2019 Either English or French 44 35 7 6 9 0 0 78 15 152
2017 Bilingual 42 38 7 8 5 0 0 80 13 1729
2017 Unilingual English 42 35 6 13 4 0 0 77 17 1196
2017 Unilingual French 44 45 3 3 5 0 0 89 8 35
2017 Either English or French 44 32 6 12 5 0 0 77 17 197
2014 Bilingual 41 36 8 9 6 0 0 77 15 1640
2014 Unilingual English 43 35 6 10 6 0 0 78 16 1211
2014 Unilingual French 35 39 10 11 3 3 0 76 14 36
2014 Either English or French 44 33 8 8 7 0 0 77 15 169
2011 Bilingual 50 34 5 8 3 0 0 84 11 1807
2011 Unilingual English 42 38 6 10 5 0 0 80 14 1427
2011 Unilingual French 56 28 6 6 4 0 0 84 10 51
2011 Either English or French 45 34 3 10 7 0 0 79 17 260

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 45 10 9 3 0 0 78 12 1433
2019 Unilingual English 28 44 10 14 4 0 0 72 18 954
2019 Unilingual French 34 40 17 6 3 0 0 74 9 32
2019 Either English or French 31 41 15 9 4 0 0 73 13 148
2017 Bilingual 32 43 11 10 4 0 0 75 14 1729
2017 Unilingual English 27 44 10 15 5 0 0 71 20 1195
2017 Unilingual French 44 43 5 6 3 0 0 87 8 35
2017 Either English or French 36 36 9 14 5 1 1 72 19 198
2014 Bilingual 28 42 12 12 5 0 1 70 17 1640
2014 Unilingual English 25 41 10 15 8 0 0 67 23 1212
2014 Unilingual French 16 50 16 18 0 0 0 67 18 36
2014 Either English or French 33 35 14 11 7 0 0 68 18 169
2011 Bilingual 38 40 10 8 3 0 1 78 11 1812
2011 Unilingual English 30 42 10 12 6 0 0 72 18 1432
2011 Unilingual French 29 46 10 10 4 0 2 76 14 51
2011 Either English or French 38 41 8 10 3 0 0 80 13 260
2008 Bilingual 31 44 11 9 4 0 1 76 12 1677
2008 Unilingual English 25 44 10 13 7 0 0 70 20 1325
2008 Unilingual French 26 37 22 8 4 0 3 65 13 43
2008 Either English or French 24 49 8 12 7 0 1 73 19 203

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 42 10 5 2 0 0 83 8 1426
2019 Unilingual English 41 36 9 9 4 0 1 77 13 946
2019 Unilingual French 38 44 12 6 0 0 0 81 6 32
2019 Either English or French 41 42 7 7 4 1 0 83 10 152
2017 Bilingual 45 40 8 6 1 0 0 85 7 1721
2017 Unilingual English 46 37 7 7 2 1 0 83 9 1191
2017 Unilingual French 42 44 6 6 3 0 0 86 8 35
2017 Either English or French 46 33 8 9 4 0 0 79 13 198
2014 Bilingual 38 40 12 7 2 0 0 79 9 1639
2014 Unilingual English 39 38 10 10 3 0 1 77 13 1213
2014 Unilingual French 36 39 16 9 0 0 0 75 9 36
2014 Either English or French 39 40 13 5 2 0 1 80 7 169

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 35 10 10 5 0 0 74 16 1443
2019 Unilingual English 33 35 11 13 8 0 0 68 21 952
2019 Unilingual French 31 31 23 10 3 0 2 63 13 32
2019 Either English or French 39 34 10 9 8 0 0 73 17 152
2017 Bilingual 39 34 10 10 6 0 0 74 16 1726
2017 Unilingual English 36 37 9 11 8 0 0 72 19 1193
2017 Unilingual French 41 37 14 3 5 0 0 78 8 35
2017 Either English or French 40 29 11 10 10 0 0 70 19 198
2014 Bilingual 34 37 11 10 7 0 1 72 17 1639
2014 Unilingual English 31 36 10 13 8 1 0 68 21 1213
2014 Unilingual French 22 51 8 14 3 0 2 75 17 36
2014 Either English or French 36 33 10 12 8 1 1 70 20 169
2011 Bilingual 40 36 10 8 4 1 1 78 12 1815
2011 Unilingual English 38 39 8 9 6 1 0 77 15 1432
2011 Unilingual French 52 28 12 0 4 0 4 84 4 51
2011 Either English or French 45 35 9 6 4 0 0 81 10 260

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 42 10 5 3 0 0 82 8 1439
2019 Unilingual English 32 45 11 7 4 0 0 77 12 957
2019 Unilingual French 40 34 26 0 0 0 0 74 0 32
2019 Either English or French 34 43 8 9 7 0 0 77 15 151
2017 Bilingual 36 43 10 7 4 0 0 79 11 1726
2017 Unilingual English 31 48 9 7 5 0 0 79 12 1193
2017 Unilingual French 41 50 6 0 3 0 0 91 3 35
2017 Either English or French 35 43 11 8 3 0 0 79 11 198
2014 Bilingual 28 48 12 9 4 0 0 76 13 1640
2014 Unilingual English 28 48 10 9 5 0 0 76 14 1211
2014 Unilingual French 39 36 14 8 3 0 0 75 11 36
2014 Either English or French 34 44 10 7 6 0 0 78 12 169
2011 Bilingual 36 43 10 7 4 0 0 79 11 1813
2011 Unilingual English 32 44 10 9 5 0 0 76 14 1431
2011 Unilingual French 45 39 14 2 0 0 0 84 2 51
2011 Either English or French 38 43 8 8 2 0 0 81 10 258
2008 Bilingual 39 41 10 6 3 0 0 80 10 1675
2008 Unilingual English 34 46 10 7 3 0 0 80 11 1313
2008 Unilingual French 24 62 9 5 0 0 0 86 5 43
2008 Either English or French 40 41 9 6 5 0 0 81 10 204

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 38 12 12 7 0 0 68 19 1441
2019 Unilingual English 22 39 12 14 12 0 0 62 26 953
2019 Unilingual French 18 41 22 16 3 0 0 58 19 32
2019 Either English or French 32 36 10 11 11 0 0 68 22 151
2017 Bilingual 26 36 14 13 10 0 0 62 24 1724
2017 Unilingual English 21 38 12 16 13 0 0 59 29 1194
2017 Unilingual French 35 45 6 9 5 0 0 80 14 35
2017 Either English or French 26 35 11 17 11 0 0 61 28 197
2014 Bilingual 21 37 17 15 10 0 0 57 26 1639
2014 Unilingual English 19 37 12 18 14 0 0 56 31 1209
2014 Unilingual French 25 31 20 22 2 0 0 56 24 36
2014 Either English or French 24 36 15 14 11 0 0 60 25 169
2011 Bilingual 28 37 15 12 7 0 0 65 20 1814
2011 Unilingual English 22 39 12 15 12 0 0 61 27 1433
2011 Unilingual French 31 40 20 4 4 0 2 72 8 51
2011 Either English or French 32 38 14 10 6 1 0 70 16 258

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 42 12 11 3 0 0 73 14 1434
2019 Unilingual English 28 46 12 10 3 0 0 75 13 949
2019 Unilingual French 28 50 19 0 3 0 0 78 3 32
2019 Either English or French 32 46 9 9 4 0 0 78 13 150
2017 Bilingual 29 44 13 10 4 0 0 72 14 1726
2017 Unilingual English 27 47 11 10 4 0 0 75 14 1194
2017 Unilingual French 35 47 12 3 0 3 0 85 3 35
2017 Either English or French 30 47 11 8 4 0 0 77 12 198

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 40 11 5 2 0 0 82 7 1440
2019 Unilingual English 35 45 11 6 2 0 0 80 8 949
2019 Unilingual French 21 60 9 6 3 0 0 81 9 32
2019 Either English or French 42 39 15 2 2 0 0 81 4 150
2017 Bilingual 38 40 11 7 3 1 0 78 11 1725
2017 Unilingual English 35 44 11 5 3 0 0 80 9 1195
2017 Unilingual French 43 34 20 3 0 0 0 77 3 35
2017 Either English or French 41 36 10 6 5 2 0 80 11 195
2014 Bilingual 31 42 15 7 3 1 0 74 11 1639
2014 Unilingual English 33 41 13 9 4 1 0 74 13 1212
2014 Unilingual French 38 34 23 5 0 0 0 72 5 36
2014 Either English or French 38 43 10 6 3 1 0 81 9 168
2011 Bilingual 37 42 11 7 3 1 0 79 9 1808
2011 Unilingual English 35 42 10 8 4 1 0 78 11 1431
2011 Unilingual French 48 28 14 6 2 0 2 77 8 50
2011 Either English or French 41 42 10 5 2 1 0 84 6 259
2008 Bilingual 43 40 9 5 2 1 0 84 7 1677
2008 Unilingual English 40 41 10 6 3 0 0 82 9 1323
2008 Unilingual French 29 46 18 5 2 0 0 75 7 43
2008 Either English or French 41 42 9 4 2 1 0 84 7 204

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 36 14 9 7 0 0 70 16 1438
2019 Unilingual English 25 40 11 14 10 0 0 66 23 950
2019 Unilingual French 18 40 19 16 6 0 0 58 23 32
2019 Either English or French 35 31 12 11 11 0 0 66 22 151
2017 Bilingual 28 38 13 11 9 0 0 67 20 1724
2017 Unilingual English 24 38 11 14 12 0 0 63 26 1191
2017 Unilingual French 32 31 25 0 11 0 0 63 11 35
2017 Either English or French 26 37 13 12 11 0 0 64 23 198

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 35 10 3 1 0 0 87 4 1432
2019 Unilingual English 51 37 8 2 2 0 0 87 4 948
2019 Unilingual French 40 37 9 13 0 0 0 78 13 32
2019 Either English or French 51 36 7 3 3 0 0 87 6 151
2017 Bilingual 52 36 8 3 1 0 0 87 5 1720
2017 Unilingual English 51 37 7 3 1 0 0 88 4 1190
2017 Unilingual French 60 34 3 3 0 0 0 94 3 35
2017 Either English or French 55 35 5 3 2 0 0 89 6 198
2014 Bilingual 53 35 9 2 1 0 0 88 4 1640
2014 Unilingual English 60 30 6 2 2 0 0 90 3 1213
2014 Unilingual French 60 26 14 0 0 0 0 86 0 36
2014 Either English or French 64 29 6 0 1 0 0 93 1 169
2011 Bilingual 58 32 7 2 1 0 0 90 3 1815
2011 Unilingual English 57 32 7 3 1 0 0 89 4 1433
2011 Unilingual French 64 32 2 2 0 0 0 96 2 51
2011 Either English or French 59 30 8 2 1 0 0 89 3 260

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 37 15 13 6 0 0 66 19 1432
2019 Unilingual English 23 37 16 16 8 0 0 60 24 949
2019 Unilingual French 15 33 23 29 0 0 0 48 29 31
2019 Either English or French 28 35 16 11 10 0 0 63 21 151
2017 Bilingual 26 39 14 13 7 0 0 66 20 1718
2017 Unilingual English 22 42 11 15 10 1 0 65 25 1189
2017 Unilingual French 31 29 31 6 3 0 0 60 9 35
2017 Either English or French 24 39 14 12 10 1 0 64 22 197
2014 Bilingual 17 39 15 18 10 0 0 56 29 1640
2014 Unilingual English 15 40 12 18 14 0 0 55 33 1212
2014 Unilingual French 13 34 25 23 5 0 0 46 28 36
2014 Either English or French 24 38 13 14 11 1 0 62 25 169
2011 Bilingual 31 41 12 10 6 1 0 72 16 1811
2011 Unilingual English 25 41 12 12 9 0 0 67 21 1429
2011 Unilingual French 31 35 26 4 4 0 0 66 8 51
2011 Either English or French 30 40 11 12 5 1 1 72 17 260

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 36 15 10 5 0 0 69 15 1440
2019 Unilingual English 29 36 17 10 7 0 0 65 18 952
2019 Unilingual French 17 43 31 9 0 0 0 60 9 32
2019 Either English or French 36 27 17 11 9 0 0 63 20 151
2017 Bilingual 32 35 16 10 6 0 0 68 16 1720
2017 Unilingual English 27 39 16 13 6 0 0 66 18 1188
2017 Unilingual French 32 37 20 8 3 0 0 69 11 35
2017 Either English or French 32 33 17 7 9 1 1 66 17 196
2014 Bilingual 23 37 18 13 8 0 0 60 22 1641
2014 Unilingual English 23 38 14 15 10 0 0 61 25 1212
2014 Unilingual French 24 37 20 17 2 0 0 61 19 36
2014 Either English or French 30 39 13 10 8 0 0 69 18 169

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 42 14 9 4 0 0 73 13 1426
2019 Unilingual English 28 41 13 12 6 0 0 69 18 936
2019 Unilingual French 27 37 23 14 0 0 0 64 14 30
2019 Either English or French 36 39 11 9 6 0 0 75 15 152
2017 Bilingual 30 38 15 11 6 0 0 68 17 1720
2017 Unilingual English 27 40 12 14 7 0 0 67 22 1189
2017 Unilingual French 29 31 26 9 5 0 0 60 14 35
2017 Either English or French 32 36 15 11 6 0 0 68 17 197
2014 Bilingual 24 39 17 13 6 0 0 64 19 1638
2014 Unilingual English 24 39 13 14 10 0 0 63 25 1213
2014 Unilingual French 14 57 24 3 2 0 0 71 5 36
2014 Either English or French 28 37 14 13 7 1 0 66 21 169
2011 Bilingual 35 42 11 8 3 0 0 78 11 1810
2011 Unilingual English 34 41 10 10 4 0 0 76 14 1430
2011 Unilingual French 43 31 22 2 2 0 0 74 4 51
2011 Either English or French 41 39 8 7 3 1 2 82 10 261

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 40 8 5 2 0 0 84 7 1441
2019 Unilingual English 38 44 9 7 3 0 0 82 9 957
2019 Unilingual French 31 56 9 0 3 0 0 87 3 32
2019 Either English or French 47 34 10 6 4 0 0 80 10 152
2017 Bilingual 40 41 9 7 3 0 0 81 10 1718
2017 Unilingual English 36 42 11 7 3 0 0 79 10 1186
2017 Unilingual French 52 39 6 0 3 0 0 91 3 35
2017 Either English or French 40 40 9 7 2 1 0 81 9 197
2014 Bilingual 35 43 12 6 3 0 0 79 9 1639
2014 Unilingual English 36 42 11 7 4 0 0 78 11 1213
2014 Unilingual French 43 43 11 3 0 0 0 86 3 35
2014 Either English or French 40 36 12 8 4 0 0 76 12 169
2011 Bilingual 42 42 8 5 2 0 0 84 8 1815
2011 Unilingual English 39 42 9 7 3 0 0 81 10 1431
2011 Unilingual French 53 37 8 2 0 0 0 90 2 51
2011 Either English or French 49 34 9 5 2 0 0 83 7 260
2008 Bilingual 45 41 8 5 2 0 0 85 7 1677
2008 Unilingual English 38 44 8 7 3 0 0 83 10 1324
2008 Unilingual French 35 54 9 3 0 0 0 89 3 42
2008 Either English or French 44 43 5 6 2 0 0 87 8 204

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 31 21 11 10 0 0 57 22 1436
2019 Unilingual English 26 32 22 12 7 0 0 58 19 951
2019 Unilingual French 47 19 20 10 3 0 0 67 13 30
2019 Either English or French 38 36 12 8 4 1 1 75 13 152
2017 Bilingual 25 36 19 12 7 0 1 62 19 1727
2017 Unilingual English 25 37 22 9 7 0 1 62 15 1195
2017 Unilingual French 55 34 6 6 0 0 0 89 6 35
2017 Either English or French 36 32 18 10 4 0 0 68 14 198
2014 Bilingual 23 37 21 12 7 0 0 61 19 1641
2014 Unilingual English 23 34 25 10 8 0 0 57 18 1212
2014 Unilingual French 42 39 10 5 3 0 0 81 8 36
2014 Either English or French 33 36 20 6 6 0 1 69 11 169
2011 Bilingual 28 35 20 11 6 0 0 64 17 1810
2011 Unilingual English 27 36 23 8 6 0 0 63 15 1429
2011 Unilingual French 44 31 14 10 2 0 0 75 12 51
2011 Either English or French 33 37 19 8 3 0 0 70 12 261
2008 Bilingual 21 32 23 14 9 0 0 53 24 1679
2008 Unilingual English 19 33 25 13 9 0 0 52 23 1325
2008 Unilingual French 19 31 37 9 4 0 0 50 13 43
2008 Either English or French 21 33 29 8 8 0 0 55 16 203

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 25 36 21 7 1 1 28 35 1445
2019 Unilingual English 5 21 42 20 8 1 2 30 27 959
2019 Unilingual French 0 17 30 33 14 0 7 50 18 32
2019 Either English or French 7 12 42 23 15 0 1 38 20 152
2017 Bilingual 9 25 38 17 7 1 3 25 36 1721
2017 Unilingual English 8 17 41 21 8 2 3 30 26 1186
2017 Unilingual French 5 32 16 9 17 12 8 33 47 35
2017 Either English or French 6 21 30 22 17 2 2 41 28 195
2014 Bilingual 9 29 37 16 6 1 3 23 39 1637
2014 Unilingual English 8 22 39 21 7 1 2 28 31 1210
2014 Unilingual French 7 32 38 18 3 3 0 21 40 36
2014 Either English or French 8 19 36 21 8 2 5 32 29 169
2011 Bilingual 7 22 36 21 9 1 4 31 31 1807
2011 Unilingual English 7 20 39 22 10 1 2 33 28 1431
2011 Unilingual French 4 24 30 23 12 0 6 38 30 49
2011 Either English or French 7 16 27 29 16 3 2 48 24 261
2008 Bilingual 7 26 35 20 8 1 2 29 35 1678
2008 Unilingual English 7 20 39 23 8 2 2 31 28 1324
2008 Unilingual French 21 23 32 14 9 2 0 23 45 43
2008 Either English or French 5 19 39 23 9 2 3 34 25 203

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 15 26 32 16 3 2 50 22 1433
2019 Unilingual English 6 11 28 34 17 2 3 53 18 952
2019 Unilingual French 4 4 27 31 18 10 7 59 8 31
2019 Either English or French 8 8 25 32 23 3 1 57 17 152
2017 Bilingual 8 16 29 25 15 3 3 43 26 1718
2017 Unilingual English 6 13 27 30 17 4 4 50 21 1185
2017 Unilingual French 5 11 30 13 21 12 8 42 20 35
2017 Either English or French 7 15 21 27 21 4 5 53 24 194
2014 Bilingual 8 19 31 25 11 3 3 39 28 1633
2014 Unilingual English 10 16 33 24 12 2 3 38 28 1211
2014 Unilingual French 5 20 41 17 6 8 2 26 28 36
2014 Either English or French 10 17 22 25 20 1 5 48 29 169
2011 Bilingual 4 11 24 31 21 3 6 57 17 1808
2011 Unilingual English 7 12 24 31 18 3 4 53 21 1428
2011 Unilingual French 4 2 24 28 24 10 8 64 7 50
2011 Either English or French 5 6 21 31 27 5 5 65 12 260
2008 Bilingual 5 12 27 31 18 3 4 52 19 1679
2008 Unilingual English 6 14 28 30 16 2 3 49 21 1320
2008 Unilingual French 8 22 24 23 18 2 3 43 31 43
2008 Either English or French 4 12 22 33 20 4 5 59 17 202

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 22 34 19 8 1 2 28 37 1439
2019 Unilingual English 14 25 31 17 7 2 2 26 41 955
2019 Unilingual French 14 17 32 15 9 3 10 28 35 32
2019 Either English or French 15 21 26 23 13 1 2 37 36 152
2017 Bilingual 17 22 32 16 9 2 3 25 41 1717
2017 Unilingual English 15 22 32 18 8 2 3 28 39 1190
2017 Unilingual French 17 20 35 20 3 3 3 24 39 34
2017 Either English or French 17 16 27 24 10 3 4 36 36 197
2014 Bilingual 22 26 28 15 5 2 3 21 49 1639
2014 Unilingual English 17 25 33 16 6 1 3 23 43 1210
2014 Unilingual French 26 31 26 11 0 6 0 12 61 36
2014 Either English or French 21 19 30 15 9 2 4 26 42 168
2011 Bilingual 14 20 31 18 11 1 5 30 36 1809
2011 Unilingual English 14 21 32 19 9 1 3 30 37 1426
2011 Unilingual French 14 14 29 12 12 11 8 29 34 51
2011 Either English or French 9 18 33 18 13 3 5 34 30 261
2008 Bilingual 10 22 33 21 9 2 4 31 34 1676
2008 Unilingual English 11 24 34 19 8 1 3 28 36 1321
2008 Unilingual French 18 19 31 14 10 2 7 25 40 43
2008 Either English or French 13 16 29 23 12 3 3 37 32 202

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 23 39 20 7 0 1 27 33 1440
2019 Unilingual English 6 18 39 26 9 1 1 35 25 950
2019 Unilingual French 9 15 33 29 14 0 0 43 25 32
2019 Either English or French 10 14 27 25 22 1 1 48 24 149
2017 Bilingual 11 25 37 18 7 0 2 26 36 1719
2017 Unilingual English 6 17 38 27 10 1 2 38 24 1179
2017 Unilingual French 11 8 34 20 15 5 7 39 22 35
2017 Either English or French 8 11 32 27 18 0 4 47 20 196
2014 Bilingual 12 25 38 18 5 1 1 24 38 1630
2014 Unilingual English 6 17 43 24 8 0 2 33 23 1202
2014 Unilingual French 16 14 40 23 6 3 0 29 30 36
2014 Either English or French 9 17 27 27 16 0 4 45 27 165
2011 Bilingual 8 19 38 21 10 1 3 32 28 1802
2011 Unilingual English 5 15 38 29 11 0 2 41 20 1421
2011 Unilingual French 6 12 39 20 14 4 6 37 19 51
2011 Either English or French 5 14 29 30 19 1 2 50 19 260
2008 Bilingual 8 23 39 19 8 0 2 28 32 1673
2008 Unilingual English 5 14 44 26 9 0 2 36 20 1320
2008 Unilingual French 6 21 38 19 12 2 2 33 28 43
2008 Either English or French 4 11 39 29 14 1 1 44 16 202

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 24 30 18 9 1 2 28 41 1441
2019 Unilingual English 15 22 32 17 9 2 2 28 39 955
2019 Unilingual French 19 12 9 31 19 3 7 55 35 32
2019 Either English or French 9 14 21 33 20 1 2 55 24 151
2017 Bilingual 18 29 28 13 8 1 3 22 48 1714
2017 Unilingual English 19 24 28 16 10 1 2 27 45 1185
2017 Unilingual French 8 20 17 30 11 6 8 48 32 35
2017 Either English or French 18 16 23 20 17 2 5 39 36 196
2014 Bilingual 23 31 28 11 4 1 2 15 56 1635
2014 Unilingual English 24 29 26 13 6 0 2 19 54 1209
2014 Unilingual French 15 26 36 20 3 0 0 23 41 36
2014 Either English or French 26 19 22 13 14 2 3 29 48 169
2011 Bilingual 13 22 30 18 11 1 5 30 37 1809
2011 Unilingual English 15 21 31 18 10 1 3 29 38 1428
2011 Unilingual French 8 10 28 28 12 4 10 47 21 50
2011 Either English or French 10 17 27 23 16 3 4 42 29 260
2008 Bilingual 10 23 30 20 11 2 4 33 35 1673
2008 Unilingual English 13 22 33 19 10 1 2 30 36 1317
2008 Unilingual French 8 20 27 27 14 3 2 43 29 43
2008 Either English or French 9 18 27 26 15 2 3 43 28 200

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 22 30 24 11 2 2 36 33 1439
2019 Unilingual English 10 16 31 24 13 2 3 39 28 954
2019 Unilingual French 20 21 25 10 12 3 9 25 47 32
2019 Either English or French 10 14 23 21 21 9 3 47 27 152
2017 Bilingual 10 20 29 22 12 3 4 37 32 1718
2017 Unilingual English 10 18 28 24 14 3 4 41 29 1190
2017 Unilingual French 11 22 32 12 8 8 6 23 39 35
2017 Either English or French 10 16 22 21 16 6 8 43 31 196
2014 Bilingual 9 15 33 25 11 2 4 39 26 1634
2014 Unilingual English 10 16 30 26 13 2 3 41 28 1208
2014 Unilingual French 11 13 44 22 3 3 3 27 26 36
2014 Either English or French 11 14 28 20 17 4 6 41 27 167
2011 Bilingual 6 15 27 26 17 2 6 47 23 1804
2011 Unilingual English 9 16 27 25 16 3 4 45 27 1424
2011 Unilingual French 8 20 21 19 18 4 10 43 32 51
2011 Either English or French 6 13 25 22 21 8 6 50 22 260
2008 Bilingual 9 22 30 21 13 2 3 35 33 1678
2008 Unilingual English 11 22 31 21 11 2 3 34 34 1325
2008 Unilingual French 17 27 26 16 12 2 0 28 45 43
2008 Either English or French 12 14 34 19 13 5 3 35 28 202

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 22 36 19 9 2 1 28 35 1437
2019 Unilingual English 14 25 32 17 8 2 2 26 41 953
2019 Unilingual French 10 12 45 11 9 7 7 23 25 32
2019 Either English or French 13 17 26 22 17 3 3 42 31 150
2017 Bilingual 15 25 32 13 8 3 3 23 43 1719
2017 Unilingual English 17 23 33 14 8 3 3 23 42 1187
2017 Unilingual French 8 17 40 10 17 3 5 29 27 35
2017 Either English or French 12 19 26 19 13 6 6 36 35 196
2014 Bilingual 19 26 33 11 5 3 3 17 48 1636
2014 Unilingual English 20 25 32 14 5 2 3 20 47 1208
2014 Unilingual French 16 20 32 17 3 12 0 22 41 35
2014 Either English or French 19 21 26 18 8 4 5 29 44 169

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 23 37 21 8 1 1 30 33 1440
2019 Unilingual English 12 22 41 16 8 0 1 24 35 955
2019 Unilingual French 6 22 29 21 16 3 3 39 30 32
2019 Either English or French 8 15 33 24 16 2 1 42 24 152
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 24 5 7 3 0 0 86 9 1444
2019 Unilingual English 76 12 4 1 1 1 5 92 3 954
2019 Unilingual French 66 21 7 3 3 0 0 86 7 32
2019 Either English or French 73 13 7 3 1 0 4 90 3 149
2017 Bilingual 60 23 6 7 3 0 1 84 10 1727
2017 Unilingual English 78 11 5 2 1 0 4 92 3 1193
2017 Unilingual French 58 30 0 9 0 0 3 91 9 35
2017 Either English or French 79 11 5 2 0 0 2 93 2 197
2014 Bilingual 64 21 4 7 3 0 1 86 10 1640
2014 Unilingual English 79 10 4 1 1 0 5 94 2 1211
2014 Unilingual French 64 16 6 9 0 0 6 85 9 36
2014 Either English or French 75 12 6 2 1 0 5 92 2 169
2011 Bilingual 61 23 4 8 3 0 1 85 11 1808
2011 Unilingual English 77 10 4 2 1 0 5 93 2 1430
2011 Unilingual French 76 14 4 2 0 2 2 94 2 51
2011 Either English or French 76 14 4 1 1 1 3 94 2 260
2008 Bilingual 62 19 5 8 4 0 1 83 12 1679
2008 Unilingual English 75 9 3 1 2 1 8 93 3 1324
2008 Unilingual French 72 14 5 2 4 0 3 89 7 43
2008 Either English or French 73 14 4 2 3 0 5 91 5 201

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 30 18 10 6 6 4 62 18 1446
2019 Unilingual English 21 29 16 13 8 9 3 57 24 959
2019 Unilingual French 11 26 24 16 13 3 7 41 32 32
2019 Either English or French 28 23 15 13 11 6 5 57 26 150
2017 Bilingual 23 29 16 11 9 7 4 59 23 1725
2017 Unilingual English 20 27 17 15 9 7 4 53 27 1194
2017 Unilingual French 15 20 28 17 6 12 3 41 26 35
2017 Either English or French 25 26 20 8 10 7 4 58 20 197
2014 Bilingual 28 29 15 12 7 5 4 63 21 1642
2014 Unilingual English 27 27 17 11 9 6 3 59 22 1213
2014 Unilingual French 16 27 21 26 0 6 3 48 28 36
2014 Either English or French 27 27 14 11 9 8 5 61 23 169

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 34 10 8 6 1 0 77 14 1443
2019 Unilingual English 31 31 13 14 9 2 0 64 23 955
2019 Unilingual French 34 30 20 7 9 0 0 64 16 32
2019 Either English or French 39 28 11 11 10 1 0 67 22 151
2017 Bilingual 38 34 11 9 7 2 0 73 16 1725
2017 Unilingual English 29 31 12 15 10 2 0 62 26 1195
2017 Unilingual French 32 31 19 6 9 3 0 65 15 35
2017 Either English or French 37 28 13 11 8 2 0 66 20 197
2014 Bilingual 41 32 10 10 5 1 0 75 16 1641
2014 Unilingual English 34 30 11 13 10 2 0 65 24 1213
2014 Unilingual French 30 58 6 3 0 3 0 91 3 36
2014 Either English or French 36 33 6 12 10 2 1 71 22 169

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 37 7 7 3 0 0 83 10 1440
2019 Unilingual English 42 37 7 10 3 0 0 79 13 958
2019 Unilingual French 27 44 15 10 3 0 0 72 13 32
2019 Either English or French 46 33 10 9 2 0 0 79 11 151
2017 Bilingual 43 40 7 7 3 0 0 83 10 1723
2017 Unilingual English 41 39 7 9 3 0 0 80 13 1189
2017 Unilingual French 27 51 16 3 3 0 0 78 6 35
2017 Either English or French 46 30 8 10 5 2 0 77 14 198
2014 Bilingual 40 43 8 6 3 0 0 83 8 1642
2014 Unilingual English 42 39 7 9 3 0 0 81 12 1213
2014 Unilingual French 29 43 25 3 0 0 0 72 3 36
2014 Either English or French 42 36 9 9 1 2 0 80 11 169

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 39 10 5 2 1 0 83 6 1444
2019 Unilingual English 39 39 11 7 2 1 0 79 9 956
2019 Unilingual French 32 43 19 3 3 0 0 75 6 32
2019 Either English or French 39 37 13 5 3 1 0 77 9 152
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 28 12 3 3 1 4 81 6 1446
2019 Unilingual English 38 26 19 6 3 2 6 70 10 959
2019 Unilingual French 20 28 25 7 10 0 10 54 18 32
2019 Either English or French 41 22 19 7 6 1 5 66 14 151

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 34 11 8 5 1 0 76 13 1446
2019 Unilingual English 33 34 13 10 7 1 2 69 18 960
2019 Unilingual French 22 43 19 6 10 0 0 65 16 32
2019 Either English or French 41 30 14 5 8 1 1 72 13 151
2017 Bilingual 35 37 12 9 6 0 0 73 15 1726
2017 Unilingual English 35 37 11 8 7 1 0 73 16 1191
2017 Unilingual French 32 49 3 11 5 0 0 80 17 35
2017 Either English or French 35 36 12 10 6 1 0 72 16 198
2014 Bilingual 34 38 12 10 5 0 1 73 16 1642
2014 Unilingual English 36 35 12 10 6 0 0 72 16 1213
2014 Unilingual French 28 34 28 6 2 3 0 63 8 36
2014 Either English or French 42 38 6 6 7 1 0 81 13 169
2011 Bilingual 35 36 13 9 5 1 0 72 15 1813
2011 Unilingual English 32 38 10 11 9 0 0 71 20 1430
2011 Unilingual French 45 33 12 6 4 0 0 78 10 51
2011 Either English or French 38 37 10 10 5 0 1 75 15 261
2008 Bilingual 33 35 14 11 7 1 1 68 18 1676
2008 Unilingual English 30 37 11 12 7 1 1 68 20 1325
2008 Unilingual French 27 39 16 7 11 0 0 66 18 43
2008 Either English or French 32 35 12 9 10 2 0 69 19 205

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 30 10 5 4 2 1 81 9 1439
2019 Unilingual English 45 26 13 7 5 3 1 74 13 957
2019 Unilingual French 33 38 22 0 7 0 0 71 7 32
2019 Either English or French 44 30 12 4 6 1 3 78 10 152
2017 Bilingual 44 31 12 6 5 2 0 77 11 1728
2017 Unilingual English 46 29 12 7 4 2 1 77 11 1193
2017 Unilingual French 35 51 3 5 5 0 0 86 11 35
2017 Either English or French 50 24 11 5 7 3 1 77 12 197
2014 Bilingual 44 28 13 7 4 2 1 75 12 1640
2014 Unilingual English 47 28 11 7 4 2 1 77 12 1212
2014 Unilingual French 25 47 23 0 2 3 0 74 2 36
2014 Either English or French 45 26 10 9 7 2 1 73 17 169
2011 Bilingual 43 31 11 7 4 3 1 77 11 1811
2011 Unilingual English 45 30 10 7 6 2 1 76 13 1431
2011 Unilingual French 50 30 12 2 2 4 0 84 4 51
2011 Either English or French 48 28 12 6 5 1 0 77 11 261
2008 Bilingual 43 30 11 7 5 3 1 75 13 1677
2008 Unilingual English 41 28 13 8 5 4 1 73 14 1324
2008 Unilingual French 36 32 21 6 2 2 0 70 9 43
2008 Either English or French 43 29 11 6 5 6 1 77 11 205

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 34 10 7 4 1 0 79 11 1442
2019 Unilingual English 38 33 11 9 6 2 1 73 16 950
2019 Unilingual French 30 29 28 7 6 0 0 59 13 32
2019 Either English or French 42 28 13 4 8 1 3 73 13 149
2017 Bilingual 41 34 11 9 5 1 0 75 14 1727
2017 Unilingual English 40 33 10 10 6 2 0 74 16 1193
2017 Unilingual French 39 35 18 6 3 0 0 74 8 34
2017 Either English or French 41 27 12 9 8 1 1 70 17 198
2014 Bilingual 41 33 10 9 5 1 0 75 15 1640
2014 Unilingual English 40 33 10 11 5 1 0 74 16 1211
2014 Unilingual French 30 39 20 6 2 3 0 71 8 36
2014 Either English or French 40 28 14 8 6 1 2 71 15 169
2011 Bilingual 40 34 11 10 5 1 0 74 15 1808
2011 Unilingual English 37 33 10 11 7 1 0 71 19 1429
2011 Unilingual French 42 28 14 10 4 2 0 71 14 50
2011 Either English or French 38 32 13 10 4 1 1 72 15 260
2008 Bilingual 37 35 10 9 7 1 1 73 16 1675
2008 Unilingual English 35 33 10 13 7 1 1 69 20 1326
2008 Unilingual French 32 43 16 5 5 0 0 75 9 43
2008 Either English or French 38 29 15 9 6 4 0 69 15 205

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 12 3 2 2 0 0 92 4 1439
2019 Unilingual English 82 7 3 1 1 1 5 94 2 954
2019 Unilingual French 71 25 0 0 3 0 0 97 3 32
2019 Either English or French 81 8 5 0 1 1 5 94 1 151
2017 Bilingual 78 14 3 3 2 0 1 92 5 1727
2017 Unilingual English 85 8 3 0 1 0 3 96 1 1187
2017 Unilingual French 66 22 0 6 3 0 3 91 9 35
2017 Either English or French 87 6 3 1 0 0 2 96 1 197
2014 Bilingual 77 14 2 3 2 0 1 92 6 1641
2014 Unilingual English 84 8 3 0 1 0 5 96 1 1212
2014 Unilingual French 72 20 3 0 0 0 6 97 0 36
2014 Either English or French 85 8 1 0 0 1 6 99 0 169
2011 Bilingual 77 14 4 3 2 0 1 92 5 1810
2011 Unilingual English 82 8 4 1 1 0 5 94 1 1430
2011 Unilingual French 78 12 4 0 2 0 4 94 2 51
2011 Either English or French 84 8 3 1 1 0 2 94 2 261
2008 Bilingual 79 10 3 3 3 0 1 90 6 1675
2008 Unilingual English 83 4 2 1 1 1 8 95 2 1323
2008 Unilingual French 82 10 0 0 2 0 5 98 2 43
2008 Either English or French 85 6 2 2 1 1 4 95 3 204

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 22 7 7 5 2 2 79 13 1442
2019 Unilingual English 54 22 5 6 7 3 2 81 14 958
2019 Unilingual French 40 25 12 7 7 3 6 72 14 32
2019 Either English or French 56 26 7 3 5 1 2 85 8 152
2017 Bilingual 48 26 7 7 5 4 3 80 13 1727
2017 Unilingual English 53 25 6 6 3 5 3 84 10 1190
2017 Unilingual French 45 37 6 6 3 0 3 85 9 35
2017 Either English or French 55 20 5 7 5 4 4 81 13 198
2014 Bilingual 48 25 8 6 6 3 5 78 13 1642
2014 Unilingual English 54 25 7 4 3 4 2 85 8 1212
2014 Unilingual French 36 48 3 6 0 5 3 91 6 36
2014 Either English or French 57 20 5 5 7 2 5 82 13 169
2011 Bilingual 45 27 9 6 7 2 4 77 13 1814
2011 Unilingual English 49 30 6 6 5 2 2 82 12 1433
2011 Unilingual French 53 26 10 8 2 2 0 80 10 51
2011 Either English or French 51 24 7 4 6 3 5 82 11 259

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 22 8 4 4 1 0 85 8 1445
2019 Unilingual English 56 23 10 4 5 2 0 81 9 960
2019 Unilingual French 50 21 19 3 6 0 0 71 10 32
2019 Either English or French 52 25 11 2 7 3 1 80 9 151
2017 Bilingual 54 24 10 6 5 1 0 79 11 1728
2017 Unilingual English 53 26 10 4 4 2 0 81 8 1189
2017 Unilingual French 44 30 12 9 6 0 0 74 14 34
2017 Either English or French 57 21 8 5 6 2 0 80 12 198

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 30 9 7 4 0 0 80 11 1444
2019 Unilingual English 46 30 10 7 5 1 0 78 12 958
2019 Unilingual French 45 23 22 4 7 0 0 68 10 31
2019 Either English or French 48 29 11 5 6 0 1 77 12 152
2017 Bilingual 48 28 11 7 5 0 0 76 13 1720
2017 Unilingual English 49 29 11 6 5 0 0 78 11 1185
2017 Unilingual French 46 29 12 8 5 0 0 75 14 35
2017 Either English or French 53 25 9 7 5 1 0 79 13 198
2014 Bilingual 45 30 11 8 5 0 0 76 14 1641
2014 Unilingual English 49 28 10 8 4 1 0 78 13 1210
2014 Unilingual French 33 40 17 3 5 3 0 75 8 36
2014 Either English or French 52 27 7 6 7 1 0 80 13 169

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 46 14 11 5 1 2 69 17 358
2019 Unilingual English 17 63 8 8 3 0 1 81 11 112
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 33 14 9 4 9 0 70 15 1442
2019 Unilingual English 35 31 14 8 5 7 0 71 14 959
2019 Unilingual French 29 45 6 7 11 4 0 76 18 31
2019 Either English or French 42 24 14 3 8 8 1 72 12 151
2017 Bilingual 27 32 17 9 6 10 0 66 16 1727
2017 Unilingual English 32 31 15 7 6 9 0 69 15 1191
2017 Unilingual French 26 36 17 9 3 9 0 69 12 34
2017 Either English or French 37 25 12 8 5 13 0 71 15 198
2014 Bilingual 23 34 18 10 5 11 0 64 16 1640
2014 Unilingual English 28 32 17 8 6 9 0 66 15 1212
2014 Unilingual French 17 47 14 5 5 11 0 73 11 36
2014 Either English or French 34 35 15 7 3 6 0 73 11 169
2011 Bilingual 31 31 16 7 5 10 0 68 13 1812
2011 Unilingual English 33 31 16 9 6 6 0 68 16 1431
2011 Unilingual French 22 36 22 4 2 12 3 68 7 51
2011 Either English or French 40 27 17 3 6 6 2 72 9 260

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 33 18 13 7 2 0 60 21 1437
2019 Unilingual English 30 32 15 13 8 3 0 63 21 959
2019 Unilingual French 25 38 13 13 11 0 0 64 24 31
2019 Either English or French 36 29 15 6 11 3 0 67 18 152
2017 Bilingual 21 32 20 13 11 3 0 55 25 1727
2017 Unilingual English 26 32 14 14 11 3 0 60 26 1193
2017 Unilingual French 21 43 23 8 5 0 0 64 13 35
2017 Either English or French 33 27 14 12 9 6 0 63 22 198
2014 Bilingual 16 34 21 16 11 2 0 51 28 1640
2014 Unilingual English 21 31 18 17 12 2 0 52 29 1213
2014 Unilingual French 11 45 20 10 3 11 0 63 14 36
2014 Either English or French 29 32 14 16 7 2 0 62 23 169
2011 Bilingual 21 34 21 12 9 3 0 57 22 1813
2011 Unilingual English 24 32 14 15 12 2 0 58 28 1427
2011 Unilingual French 27 26 26 6 6 8 2 58 13 51
2011 Either English or French 36 33 14 4 10 2 1 71 15 259
2008 Bilingual 22 35 20 12 7 3 0 59 20 1672
2008 Unilingual English 23 31 17 15 12 2 0 55 28 1324
2008 Unilingual French 24 24 31 8 8 5 0 51 17 43
2008 Either English or French 29 31 16 9 10 4 1 64 20 205

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 33 22 14 8 7 0 53 24 1434
2019 Unilingual English 21 31 17 16 8 7 0 56 26 957
2019 Unilingual French 25 27 18 6 14 10 0 58 23 31
2019 Either English or French 29 22 21 12 13 3 1 53 25 150
2017 Bilingual 13 29 22 17 11 8 0 46 30 1725
2017 Unilingual English 18 28 17 18 12 7 0 50 32 1189
2017 Unilingual French 18 29 26 14 8 6 0 49 23 35
2017 Either English or French 22 24 17 18 7 11 1 52 28 198
2014 Bilingual 10 27 24 20 12 6 0 40 35 1637
2014 Unilingual English 14 26 19 21 13 7 0 44 36 1212
2014 Unilingual French 12 38 20 22 3 6 0 53 26 36
2014 Either English or French 20 27 21 17 10 6 0 50 28 169
2011 Bilingual 12 31 22 17 7 11 0 49 27 1810
2011 Unilingual English 14 31 17 20 11 7 0 49 33 1432
2011 Unilingual French 21 39 14 6 2 16 2 74 9 51
2011 Either English or French 19 36 18 9 9 9 0 61 20 258
2008 Bilingual 12 33 22 17 5 11 0 51 25 1675
2008 Unilingual English 13 30 18 19 12 9 0 47 34 1324
2008 Unilingual French 12 28 28 10 8 13 0 46 21 43
2008 Either English or French 22 26 18 13 10 10 0 54 26 205

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 35 19 18 9 2 0 52 28 1444
2019 Unilingual English 18 32 17 19 11 4 0 52 31 960
2019 Unilingual French 29 23 19 13 17 0 0 52 30 31
2019 Either English or French 28 23 21 14 10 2 1 53 25 151
2017 Bilingual 15 30 20 20 12 4 0 47 33 1724
2017 Unilingual English 16 29 17 20 13 4 0 47 35 1187
2017 Unilingual French 24 40 20 10 3 3 0 66 14 35
2017 Either English or French 24 22 17 21 11 5 0 48 34 198
2014 Bilingual 11 27 21 22 14 4 0 40 38 1640
2014 Unilingual English 13 28 17 22 17 3 0 43 40 1212
2014 Unilingual French 12 33 25 25 5 0 0 45 30 36
2014 Either English or French 19 36 15 18 10 2 0 56 29 169
2011 Bilingual 15 35 18 18 10 5 0 52 29 1808
2011 Unilingual English 14 35 15 19 13 4 0 51 33 1424
2011 Unilingual French 25 37 18 12 4 4 0 65 16 51
2011 Either English or French 22 34 16 12 7 8 1 61 21 259
2008 Bilingual 17 41 16 16 6 4 0 61 23 1677
2008 Unilingual English 15 37 13 19 11 4 0 54 32 1323
2008 Unilingual French 22 19 39 17 0 3 0 43 17 43
2008 Either English or French 21 39 18 8 9 4 1 63 18 205

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 27 12 4 2 4 0 81 6 1446
2019 Unilingual English 36 18 13 5 5 19 4 70 14 960
2019 Unilingual French 42 20 24 7 7 0 0 62 13 31
2019 Either English or French 41 14 11 6 4 23 1 73 13 152
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 47 17 9 2 1 0 71 11 1445
2019 Unilingual English 24 41 19 10 3 2 0 66 14 959
2019 Unilingual French 26 45 19 7 3 0 0 71 10 31
2019 Either English or French 28 32 21 7 8 3 1 63 15 152
2017 Bilingual 23 43 18 11 4 1 0 66 15 1717
2017 Unilingual English 22 41 17 14 5 1 0 63 19 1192
2017 Unilingual French 30 42 11 14 0 3 0 74 15 35
2017 Either English or French 25 35 17 14 5 5 0 63 19 197
2014 Bilingual 15 40 22 14 7 2 0 57 21 1639
2014 Unilingual English 16 36 22 15 8 3 0 54 24 1213
2014 Unilingual French 21 51 14 6 3 6 0 77 9 36
2014 Either English or French 24 44 13 12 4 3 0 70 16 169
2011 Bilingual 24 41 17 12 4 3 0 66 16 1810
2011 Unilingual English 20 39 20 13 5 3 0 61 18 1429
2011 Unilingual French 31 45 8 6 4 6 0 81 10 51
2011 Either English or French 31 37 17 7 3 4 0 72 10 261

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 34 27 18 6 4 0 47 26 1440
2019 Unilingual English 14 31 22 21 8 4 0 47 30 955
2019 Unilingual French 23 30 13 21 7 7 0 57 29 30
2019 Either English or French 19 28 20 17 11 5 0 49 29 150

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 37 13 10 4 2 1 72 15 1444
2019 Unilingual English 34 36 13 8 5 3 1 73 13 955
2019 Unilingual French 17 30 26 21 6 0 0 47 27 31
2019 Either English or French 33 32 10 12 7 5 2 69 20 152
2017 Bilingual 35 37 11 9 5 3 1 75 14 1717
2017 Unilingual English 40 36 10 7 4 3 1 79 11 1188
2017 Unilingual French 19 37 14 17 6 6 3 61 24 35
2017 Either English or French 40 30 11 8 2 9 0 77 11 197
2014 Bilingual 38 38 10 7 3 3 1 79 11 1642
2014 Unilingual English 43 33 10 7 4 3 0 78 12 1212
2014 Unilingual French 14 61 8 17 0 0 0 75 17 36
2014 Either English or French 41 32 8 8 6 4 2 77 15 169
2011 Bilingual 37 33 10 9 5 4 1 74 15 1804
2011 Unilingual English 38 35 10 8 5 3 1 76 13 1433
2011 Unilingual French 34 26 12 8 8 12 0 68 18 50
2011 Either English or French 41 34 11 5 5 5 0 79 10 261
2008 Bilingual 32 37 9 11 6 4 1 72 18 1677
2008 Unilingual English 32 35 11 11 6 4 1 71 18 1323
2008 Unilingual French 18 31 20 17 9 3 2 51 28 43
2008 Either English or French 34 37 7 8 6 4 3 77 15 205

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 40 19 7 3 1 0 70 10 1435
2019 Unilingual English 32 38 19 6 4 2 0 71 9 954
2019 Unilingual French 26 35 26 3 10 0 0 61 13 31
2019 Either English or French 38 30 17 9 3 2 0 70 13 150

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 18 20 16 17 12 3 37 39 1441
2019 Unilingual English 15 19 19 16 17 11 2 39 39 959
2019 Unilingual French 10 24 17 16 17 12 4 40 40 30
2019 Either English or French 24 16 19 10 15 16 1 48 30 152
2017 Bilingual 12 17 19 16 18 13 5 35 42 1722
2017 Unilingual English 14 17 16 17 19 15 3 38 43 1190
2017 Unilingual French 13 14 26 5 11 25 5 38 24 35
2017 Either English or French 19 21 19 10 17 12 2 47 32 197
2014 Bilingual 11 19 18 18 19 12 4 35 44 1639
2014 Unilingual English 12 18 18 17 20 15 1 36 43 1212
2014 Unilingual French 3 28 25 19 11 11 3 36 34 36
2014 Either English or French 15 17 14 16 18 16 5 40 43 169
2011 Bilingual 12 18 18 16 14 18 5 38 39 1814
2011 Unilingual English 13 18 17 18 16 15 3 37 42 1435
2011 Unilingual French 12 18 28 12 10 16 6 37 28 51
2011 Either English or French 15 23 17 15 14 12 5 45 35 259

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 36 18 14 12 2 0 56 26 1441
2019 Unilingual English 18 29 15 18 17 3 0 49 35 957
2019 Unilingual French 23 24 43 3 3 4 0 49 6 30
2019 Either English or French 30 29 11 10 17 3 0 62 27 151
2017 Bilingual 22 36 16 14 9 3 0 60 24 1718
2017 Unilingual English 20 31 13 19 15 2 0 52 35 1188
2017 Unilingual French 33 39 14 12 3 0 0 72 15 35
2017 Either English or French 28 29 16 13 10 5 0 60 23 198
2014 Bilingual 17 35 17 17 12 2 0 53 29 1639
2014 Unilingual English 15 28 13 20 20 3 0 45 41 1212
2014 Unilingual French 29 36 11 21 3 0 0 65 24 35
2014 Either English or French 25 30 14 13 17 2 0 56 30 168
2011 Bilingual 27 38 13 12 9 1 0 66 21 1814
2011 Unilingual English 23 33 13 16 15 1 0 56 31 1433
2011 Unilingual French 31 41 8 6 8 6 0 77 15 51
2011 Either English or French 33 31 13 11 9 2 1 66 20 259
2008 Bilingual 21 37 18 14 7 2 0 59 22 1674
2008 Unilingual English 19 33 15 18 14 1 0 53 32 1323
2008 Unilingual French 16 34 32 7 6 4 0 53 14 42
2008 Either English or French 26 41 11 12 9 1 0 67 22 204

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 28 14 17 19 2 1 49 37 1445
2019 Unilingual English 15 23 13 19 27 2 2 40 47 962
2019 Unilingual French 7 12 24 23 31 0 4 20 56 31
2019 Either English or French 22 28 11 18 18 2 1 52 37 151
2017 Bilingual 16 24 13 18 24 3 1 42 45 1727
2017 Unilingual English 13 20 11 21 32 2 1 34 54 1194
2017 Unilingual French 16 17 16 15 31 5 0 35 48 35
2017 Either English or French 14 22 16 17 24 5 3 39 44 197
2014 Bilingual 10 19 12 23 31 3 2 31 57 1642
2014 Unilingual English 8 15 10 21 44 2 1 23 66 1212
2014 Unilingual French 0 12 18 42 19 6 3 13 67 36
2014 Either English or French 10 19 10 18 36 5 3 31 59 169
2011 Bilingual 12 21 13 23 27 2 2 35 52 1811
2011 Unilingual English 9 18 11 21 39 1 1 28 61 1433
2011 Unilingual French 18 23 8 30 17 2 2 43 49 51
2011 Either English or French 17 19 13 23 23 3 2 38 48 259
2008 Bilingual 15 31 14 19 18 2 1 48 38 1671
2008 Unilingual English 10 28 12 22 26 1 1 39 49 1320
2008 Unilingual French 9 32 15 30 12 2 0 42 42 43
2008 Either English or French 18 27 13 18 20 3 1 47 39 201

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 24 15 7 4 1 4 72 12 1445
2019 Unilingual English 48 25 14 5 3 1 4 77 9 958
2019 Unilingual French 49 26 12 3 3 0 7 80 7 32
2019 Either English or French 49 24 13 4 3 3 4 79 7 152

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 10 4 3 2 1 15 89 6 1443
2019 Unilingual English 57 11 9 5 6 3 10 78 12 956
2019 Unilingual French 62 3 15 3 6 0 10 73 11 32
2019 Either English or French 57 13 7 5 6 2 10 80 12 151

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 23 10 4 3 1 3 82 7 1439
2019 Unilingual English 48 27 12 4 3 2 4 79 8 956
2019 Unilingual French 52 12 12 10 6 0 7 69 18 32
2019 Either English or French 52 20 15 4 5 2 1 75 9 152

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 21 13 6 4 3 4 75 11 1436
2019 Unilingual English 42 24 14 6 6 4 4 73 13 950
2019 Unilingual French 45 19 16 3 6 3 7 72 11 32
2019 Either English or French 47 19 15 7 5 5 2 71 13 152

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 12 9 8 10 2 6 72 19 1435
2019 Unilingual English 31 17 15 11 19 2 5 51 32 960
2019 Unilingual French 41 16 15 16 6 3 3 60 24 32
2019 Either English or French 45 21 6 9 10 6 2 72 21 151

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 10 4 2 1 1 4 93 3 1441
2019 Unilingual English 74 10 5 1 2 3 5 91 3 958
2019 Unilingual French 61 17 3 14 3 0 3 80 17 32
2019 Either English or French 68 13 3 4 5 2 5 87 10 151

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 8 4 2 3 4 4 91 5 1436
2019 Unilingual English 72 8 5 1 4 6 5 89 5 955
2019 Unilingual French 71 3 3 7 6 6 3 82 14 32
2019 Either English or French 75 6 5 4 4 4 2 86 8 148

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 6 3 0 1 2 8 95 2 1435
2019 Unilingual English 77 6 2 1 2 3 9 94 3 955
2019 Unilingual French 75 9 3 3 3 0 6 90 7 32
2019 Either English or French 76 8 2 4 2 2 6 91 6 152

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 39 23 11 4 5 0 60 15 1443
2019 Unilingual English 15 40 21 14 5 5 0 58 20 956
2019 Unilingual French 18 34 23 12 10 3 0 54 22 32
2019 Either English or French 20 35 23 10 7 4 0 58 18 151
2017 Bilingual 17 35 23 12 7 6 0 55 20 1725
2017 Unilingual English 15 34 21 15 8 5 1 53 24 1191
2017 Unilingual French 27 32 20 5 8 5 3 64 15 35
2017 Either English or French 19 28 23 13 7 9 1 52 23 196

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 43 15 9 3 2 0 71 13 1439
2019 Unilingual English 25 42 17 10 5 2 0 68 15 953
2019 Unilingual French 24 39 25 9 3 0 0 63 12 32
2019 Either English or French 39 29 14 10 6 2 0 70 16 151
2017 Bilingual 31 42 15 6 4 3 0 75 10 1725
2017 Unilingual English 33 39 14 9 4 3 0 73 13 1188
2017 Unilingual French 33 42 14 3 6 3 0 77 8 34
2017 Either English or French 41 35 10 7 3 4 0 79 11 197
2014 Bilingual 33 39 16 6 3 3 0 75 9 1641
2014 Unilingual English 37 36 12 8 4 2 0 75 12 1212
2014 Unilingual French 28 58 9 3 0 3 0 88 3 36
2014 Either English or French 47 32 9 7 2 2 0 81 9 169
2011 Bilingual 31 40 15 6 4 3 0 74 10 1813
2011 Unilingual English 34 38 12 7 6 2 0 74 13 1432
2011 Unilingual French 35 35 18 0 6 6 0 75 6 51
2011 Either English or French 42 35 10 5 5 3 0 79 10 259

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 40 13 5 2 4 0 79 7 1438
2019 Unilingual English 34 38 15 5 3 5 0 76 9 945
2019 Unilingual French 40 41 9 3 6 0 0 81 9 32
2019 Either English or French 47 23 14 5 5 5 1 74 11 152
2017 Bilingual 33 40 15 4 3 5 0 77 7 1727
2017 Unilingual English 36 33 15 6 4 4 1 73 11 1190
2017 Unilingual French 32 40 20 3 3 3 0 74 6 35
2017 Either English or French 43 36 10 2 2 6 0 84 4 197
2014 Bilingual 33 40 15 4 2 5 0 78 7 1641
2014 Unilingual English 40 34 13 4 3 5 0 78 8 1210
2014 Unilingual French 37 46 11 3 0 3 0 86 3 36
2014 Either English or French 46 26 15 5 4 4 0 75 9 169

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 38 10 6 3 0 0 82 9 1444
2019 Unilingual English 43 37 10 7 4 0 0 80 11 955
2019 Unilingual French 37 46 13 0 3 0 0 83 3 32
2019 Either English or French 50 32 7 5 7 0 0 82 12 152
2017 Bilingual 39 40 10 7 4 0 0 79 11 1726
2017 Unilingual English 40 38 11 7 5 0 0 78 11 1191
2017 Unilingual French 41 40 11 5 3 0 0 81 8 35
2017 Either English or French 47 30 9 9 4 1 0 78 12 195
2014 Bilingual 37 40 12 7 4 0 0 77 11 1640
2014 Unilingual English 40 37 11 8 5 0 0 76 13 1210
2014 Unilingual French 33 64 0 3 0 0 0 97 3 36
2014 Either English or French 53 28 9 7 3 0 0 81 10 169
2011 Bilingual 39 41 10 6 3 0 0 80 10 1807
2011 Unilingual English 40 36 9 8 6 0 0 76 14 1424
2011 Unilingual French 49 31 12 6 2 0 0 80 8 51
2011 Either English or French 54 28 8 5 4 0 0 83 9 257
2008 Bilingual 39 40 11 5 5 0 0 79 10 1676
2008 Unilingual English 36 37 9 10 7 1 0 74 17 1320
2008 Unilingual French 29 52 15 2 2 0 0 80 4 43
2008 Either English or French 41 39 8 6 5 1 0 82 11 204

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 35 17 8 4 0 0 71 12 1442
2019 Unilingual English 33 33 16 11 6 1 0 66 18 958
2019 Unilingual French 34 31 18 7 10 0 0 65 17 32
2019 Either English or French 45 22 15 9 7 1 0 68 17 152
2017 Bilingual 31 34 18 10 7 1 0 65 16 1726
2017 Unilingual English 29 33 17 13 7 1 0 63 19 1190
2017 Unilingual French 30 34 25 8 3 0 0 63 11 35
2017 Either English or French 39 28 13 11 8 1 0 68 19 198
2014 Bilingual 22 38 20 13 7 1 0 60 20 1641
2014 Unilingual English 21 36 17 15 10 1 0 58 26 1212
2014 Unilingual French 28 36 19 8 0 9 0 70 9 36
2014 Either English or French 32 33 14 12 9 1 0 65 21 169
2011 Bilingual 32 37 16 9 5 1 0 70 14 1809
2011 Unilingual English 32 34 16 10 7 0 0 67 18 1428
2011 Unilingual French 34 38 16 6 6 0 0 72 12 50
2011 Either English or French 43 34 11 6 3 2 1 80 9 259

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 38 16 9 4 0 0 72 12 1431
2019 Unilingual English 33 34 15 12 7 0 0 67 19 951
2019 Unilingual French 31 39 16 7 7 0 0 70 14 31
2019 Either English or French 42 30 9 9 9 1 0 72 18 151
2017 Bilingual 30 37 15 11 6 0 0 68 17 1725
2017 Unilingual English 29 35 15 14 6 0 0 65 21 1191
2017 Unilingual French 30 36 28 3 3 0 0 66 6 35
2017 Either English or French 36 33 13 11 6 0 0 70 17 198
2014 Bilingual 21 38 20 12 7 1 0 60 20 1640
2014 Unilingual English 20 38 16 16 10 0 0 58 26 1213
2014 Unilingual French 30 52 9 5 0 3 0 85 6 36
2014 Either English or French 33 31 14 15 7 1 0 64 22 169
2011 Bilingual 31 39 14 10 5 1 0 70 15 1806
2011 Unilingual English 30 36 13 13 7 0 0 67 20 1433
2011 Unilingual French 34 42 14 8 2 0 0 76 10 50
2011 Either English or French 43 36 9 6 5 0 2 79 12 259
2008 Bilingual 34 42 13 8 3 0 0 76 11 1679
2008 Unilingual English 29 38 12 14 6 0 0 68 20 1324
2008 Unilingual French 22 53 16 5 4 0 0 75 9 43
2008 Either English or French 39 35 10 9 7 0 0 74 16 204

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 25 19 10 7 4 1 62 18 1440
2019 Unilingual English 30 25 18 15 9 3 1 57 25 959
2019 Unilingual French 36 25 19 10 10 0 0 61 20 32
2019 Either English or French 37 23 17 12 6 2 4 63 19 152
2017 Bilingual 29 25 19 12 9 5 2 58 22 1725
2017 Unilingual English 25 26 18 14 9 8 0 55 26 1190
2017 Unilingual French 30 33 14 11 9 3 0 65 21 35
2017 Either English or French 32 20 19 11 10 7 1 57 23 197
2014 Bilingual 25 27 19 13 9 6 2 56 24 1642
2014 Unilingual English 25 26 18 14 11 5 1 54 26 1213
2014 Unilingual French 30 33 14 8 0 15 0 74 9 36
2014 Either English or French 29 24 15 12 14 6 1 57 28 169
2011 Bilingual 32 25 17 10 8 6 2 61 20 1812
2011 Unilingual English 29 26 17 13 9 5 1 59 23 1429
2011 Unilingual French 43 25 20 2 6 4 0 71 8 51
2011 Either English or French 43 22 12 9 9 4 2 68 19 257
2008 Bilingual 35 29 15 10 6 4 1 67 16 1677
2008 Unilingual English 28 29 15 14 8 5 1 61 23 1324
2008 Unilingual French 25 38 9 14 9 4 0 66 24 43
2008 Either English or French 33 22 19 11 8 5 2 60 20 205
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 26 38 36 1451
2019 Unilingual English 18 41 42 962
2019 Unilingual French 16 48 35 32
2019 Either English or French 16 39 45 152
2017 Bilingual 28 37 35 1726
2017 Unilingual English 18 41 41 1193
2017 Unilingual French 17 58 25 35
2017 Either English or French 19 38 43 198
2014 Bilingual 26 38 35 1640
2014 Unilingual English 17 41 42 1213
2014 Unilingual French 27 53 20 36
2014 Either English or French 21 37 41 169
2011 Bilingual 25 40 35 1816
2011 Unilingual English 20 43 36 1432
2011 Unilingual French 18 64 18 51
2011 Either English or French 18 46 36 261

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 16 36 30 5 4 8 381
2019 Unilingual English 16 26 35 13 3 7 172
2017 Bilingual 17 29 36 8 5 5 494
2017 Unilingual English 13 21 33 21 7 4 212
2017 Either English or French 8 11 37 17 23 5 37
2014 Bilingual 13 33 32 12 9999 11 448
2014 Unilingual English 14 28 29 18 9999 11 210
2014 Unilingual French 10 43 38 0 9999 9 10
2014 Either English or French 11 13 41 15 9999 20 37
2011 Bilingual 14 32 36 11 9999 6 463
2011 Unilingual English 11 26 32 22 9999 10 294
2011 Either English or French 6 29 37 11 9999 17 47
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 51 8 8 2 1 4 80 11 1442
2019 Unilingual English 30 52 7 6 2 0 2 84 8 959
2019 Unilingual French 19 38 20 10 6 0 7 61 17 32
2019 Either English or French 33 42 9 10 4 1 1 76 15 152

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 30 9 3 2 7 4 85 5 1442
2019 Unilingual English 47 28 10 4 2 7 2 82 7 958
2019 Unilingual French 36 28 20 3 0 6 7 73 4 32
2019 Either English or French 46 20 16 2 2 11 2 76 6 151
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 1446
2019 Unilingual English 11 89 962
2019 Unilingual French 25 75 32
2019 Either English or French 9 91 152

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 187
2019 Unilingual English 55 45 109

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 53 47 187
2019 Unilingual English 60 40 109

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 187
2019 Unilingual English 7 93 109

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 187
2019 Unilingual English 0 100 109

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 187
2019 Unilingual English 7 93 109

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 187
2019 Unilingual English 8 92 109

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 187
2019 Either English or French 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 187
2019 Unilingual English 49 51 109

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 187
2019 Unilingual English 35 65 109

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 187
2019 Unilingual English 53 47 109

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 187
2019 Unilingual English 40 60 109

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 187
2019 Unilingual English 31 69 109

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 57 43 187
2019 Unilingual English 49 51 109

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 187
2019 Unilingual English 36 64 109

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 15

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 187
2019 Unilingual English 6 94 109

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 187
2019 Unilingual English 11 89 109

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 187
2019 Unilingual English 48 52 109

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 27 73 187
2019 Unilingual English 31 69 109

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 187
2019 Unilingual English 16 84 109

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 185
2019 Unilingual English 59 41 109

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 28 72 185
2019 Unilingual English 26 74 109

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 185
2019 Unilingual English 7 93 109

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 185
2019 Unilingual English 11 89 109

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 185
2019 Unilingual English 12 88 109

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 185
2019 Unilingual English 11 89 109

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 185
2019 Unilingual English 16 84 109

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 185
2019 Unilingual English 25 75 109

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 1448
2019 Unilingual English 14 86 959
2019 Unilingual French 15 85 32
2019 Either English or French 13 87 152

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 15 20 8 6 32 8 43 23 1447
2019 Unilingual English 11 14 20 7 7 34 6 42 24 957
2019 Unilingual French 7 28 28 3 9 12 13 46 16 32
2019 Either English or French 19 7 19 4 7 35 10 47 19 152
2017 Bilingual 11 13 20 7 7 35 7 41 25 1728
2017 Unilingual English 13 11 20 7 7 34 7 42 24 1196
2017 Unilingual French 13 20 20 8 8 31 0 47 23 35
2017 Either English or French 12 11 19 3 7 39 9 44 20 198
2014 Bilingual 11 14 18 7 6 38 8 44 23 1641
2014 Unilingual English 11 12 21 8 6 35 6 40 25 1211
2014 Unilingual French 11 22 20 9 2 19 17 52 18 36
2014 Either English or French 15 13 13 9 5 33 12 51 26 169

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 31 20 7 4 11 1 64 13 1448
2019 Unilingual English 27 29 19 8 5 11 1 64 14 956
2019 Unilingual French 24 35 21 3 9 3 3 64 14 32
2019 Either English or French 38 18 21 2 5 13 2 66 9 152
2017 Bilingual 22 29 19 9 6 14 1 61 17 1725
2017 Unilingual English 25 25 21 7 5 16 1 61 15 1188
2017 Unilingual French 21 28 34 3 5 9 0 54 9 35
2017 Either English or French 29 28 13 7 5 17 1 69 15 197
2014 Bilingual 20 29 19 7 4 20 1 62 14 1641
2014 Unilingual English 23 24 21 7 5 19 1 59 15 1211
2014 Unilingual French 14 39 28 5 0 14 0 62 6 36
2014 Either English or French 30 28 14 6 3 16 3 72 11 168
2011 Bilingual 29 35 16 5 3 11 0 72 9 1807
2011 Unilingual English 33 33 15 7 5 8 0 71 13 1427
2011 Unilingual French 39 26 20 2 2 10 2 73 5 51
2011 Either English or French 38 29 13 4 4 11 0 77 9 256
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 1444
2019 Unilingual English 7 93 961

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 94
2019 Unilingual English 33 67 67

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 70 30 94
2019 Unilingual English 77 23 67

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 67

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 94
2019 Unilingual English 9 91 67

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 94
2019 Unilingual English 11 89 67

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 94
2019 Unilingual English 33 67 67

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 94
2019 Unilingual English 15 85 67

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 94
2019 Unilingual English 16 84 67

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 9 91 67

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 94
2019 Unilingual English 24 76 67

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 32 68 94
2019 Unilingual English 36 64 67

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 94

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 27 73 94
2019 Unilingual English 20 80 67

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 94
2019 Unilingual English 0 100 67

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 94
2019 Unilingual English 26 74 67

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 94
2019 Unilingual English 0 100 67

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 94
2019 Unilingual English 9 91 67

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 93
2019 Unilingual English 23 77 67

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 93
2019 Unilingual English 8 92 67

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 93
2019 Unilingual English 14 86 67

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 93
2019 Unilingual English 11 89 67

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 93

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 58 42 93
2019 Unilingual English 55 45 67

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 1445
2019 Unilingual English 8 92 960

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 14 21 4 3 39 7 49 13 1446
2019 Unilingual English 14 13 22 4 3 37 6 47 13 957
2019 Unilingual French 13 18 24 3 7 22 13 47 16 32
2019 Either English or French 17 11 22 3 6 32 9 48 16 152
2017 Bilingual 12 14 20 3 3 41 7 49 12 1723
2017 Unilingual English 14 11 21 4 4 40 7 47 13 1190
2017 Unilingual French 14 24 20 6 3 33 0 57 13 34
2017 Either English or French 16 11 20 1 3 43 7 53 8 197
2014 Bilingual 10 13 18 4 2 46 7 49 13 1642
2014 Unilingual English 12 11 22 3 3 42 6 44 13 1211
2014 Unilingual French 8 17 30 3 0 30 12 43 5 36
2014 Either English or French 15 13 15 4 3 40 10 57 13 169

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 30 19 4 2 13 2 70 8 1444
2019 Unilingual English 30 29 19 4 3 13 1 69 9 959
2019 Unilingual French 28 38 15 0 6 10 3 75 7 32
2019 Either English or French 36 21 19 2 7 12 2 67 11 151
2017 Bilingual 25 31 18 4 3 17 2 70 8 1718
2017 Unilingual English 29 26 18 5 4 16 2 67 11 1187
2017 Unilingual French 27 20 25 8 3 17 0 56 13 35
2017 Either English or French 36 28 14 3 3 17 1 77 6 198
2014 Bilingual 23 30 17 4 2 23 2 70 8 1639
2014 Unilingual English 26 26 19 4 3 21 1 66 9 1211
2014 Unilingual French 14 40 30 2 0 14 0 62 3 36
2014 Either English or French 32 27 15 3 2 18 3 75 6 169
2011 Bilingual 35 36 12 3 2 12 0 81 5 1812
2011 Unilingual English 41 32 12 3 2 9 0 80 6 1425
2011 Unilingual French 37 37 10 4 0 9 2 84 5 51
2011 Either English or French 45 30 9 2 1 12 1 86 4 260
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 27 25 14 17 0 1 44 31 1444
2019 Unilingual English 13 28 21 15 22 0 1 41 37 962
2019 Unilingual French 26 24 24 13 11 0 3 52 24 31
2019 Either English or French 21 22 24 13 20 0 0 43 33 152
2017 Bilingual 15 23 22 15 22 0 2 39 38 1723
2017 Unilingual English 13 26 24 14 22 1 1 40 37 1192
2017 Unilingual French 23 11 27 8 22 0 8 37 34 35
2017 Either English or French 13 18 27 20 22 1 0 31 42 197

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 22 29 21 16 0 0 34 37 1446
2019 Unilingual English 12 23 29 20 15 0 0 35 36 959
2019 Unilingual French 32 19 19 22 6 0 3 52 29 32
2019 Either English or French 22 32 21 14 11 0 0 54 25 151
2017 Bilingual 10 21 31 23 14 0 1 32 37 1725
2017 Unilingual English 11 22 29 22 14 0 1 34 37 1189
2017 Unilingual French 32 25 26 3 14 0 0 57 17 35
2017 Either English or French 14 23 26 21 15 0 0 37 37 198

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 25 29 18 12 0 1 41 30 1439
2019 Unilingual English 19 31 28 13 8 1 1 51 21 955
2019 Unilingual French 39 22 18 13 6 0 3 62 20 32
2019 Either English or French 34 29 14 11 11 0 1 64 22 151
2017 Bilingual 12 25 29 20 12 1 1 37 33 1721
2017 Unilingual English 18 34 25 14 8 0 1 52 22 1187
2017 Unilingual French 30 23 25 11 8 0 3 54 20 35
2017 Either English or French 25 27 22 14 10 0 2 53 25 197

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 23 28 18 15 0 1 38 34 1435
2019 Unilingual English 16 24 25 18 15 1 1 41 34 951
2019 Unilingual French 35 22 20 13 9 0 3 58 22 32
2019 Either English or French 30 29 15 12 12 1 1 60 25 151
2017 Bilingual 14 21 26 20 15 1 2 36 37 1720
2017 Unilingual English 15 23 25 16 18 1 1 39 35 1191
2017 Unilingual French 42 20 12 12 6 3 6 68 19 34
2017 Either English or French 22 20 19 17 19 2 2 44 36 198

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 26 20 12 10 0 4 56 23 1436
2019 Unilingual English 33 26 19 10 8 0 3 61 19 957
2019 Unilingual French 53 16 6 6 3 0 16 82 11 32
2019 Either English or French 45 25 12 7 8 0 3 73 15 151
2017 Bilingual 24 24 23 13 10 0 7 51 24 1724
2017 Unilingual English 30 27 18 10 9 1 4 60 21 1187
2017 Unilingual French 54 23 6 9 6 0 3 79 15 35
2017 Either English or French 35 23 12 14 10 1 5 62 26 198

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 26 24 15 13 0 1 48 28 1446
2019 Unilingual English 20 28 26 12 12 0 0 49 25 961
2019 Unilingual French 37 29 19 9 3 0 3 68 13 32
2019 Either English or French 31 30 18 9 12 0 0 61 21 151
2017 Bilingual 19 26 28 16 11 0 1 45 27 1721
2017 Unilingual English 20 28 25 16 10 0 1 49 26 1191
2017 Unilingual French 44 19 17 9 6 0 5 67 15 35
2017 Either English or French 22 26 23 17 12 0 0 48 29 196

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 35 25 10 5 1 1 60 15 1440
2019 Unilingual English 23 38 22 9 6 1 1 62 15 961
2019 Unilingual French 36 35 19 6 0 0 4 74 6 31
2019 Either English or French 33 31 14 10 10 0 1 65 21 149
2017 Bilingual 22 32 24 12 7 1 2 55 20 1721
2017 Unilingual English 21 33 24 13 7 1 1 55 20 1192
2017 Unilingual French 44 20 25 6 5 0 0 64 11 35
2017 Either English or French 24 26 21 16 9 3 0 52 26 196

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 33 27 12 6 0 1 55 18 1439
2019 Unilingual English 20 38 25 11 4 1 1 59 15 960
2019 Unilingual French 38 29 21 6 3 0 3 69 9 32
2019 Either English or French 35 33 17 6 7 0 2 69 14 149
2017 Bilingual 18 31 27 15 7 1 2 50 23 1722
2017 Unilingual English 21 35 24 12 6 1 1 57 19 1191
2017 Unilingual French 34 21 29 8 6 3 0 56 14 34
2017 Either English or French 24 33 19 16 6 2 0 58 23 196

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 35 20 10 5 0 1 65 15 1438
2019 Unilingual English 29 38 19 8 4 1 1 68 12 957
2019 Unilingual French 41 15 38 3 3 0 0 56 6 32
2019 Either English or French 33 37 11 11 7 0 2 71 18 149
2017 Bilingual 24 35 22 11 6 1 2 60 17 1722
2017 Unilingual English 29 36 20 8 5 1 1 66 14 1193
2017 Unilingual French 38 24 28 5 3 3 0 63 8 35
2017 Either English or French 28 31 19 14 7 1 1 60 21 196

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 28 16 8 8 0 1 68 17 1436
2019 Unilingual English 33 28 20 9 8 1 1 62 18 958
2019 Unilingual French 31 29 11 17 13 0 0 59 30 32
2019 Either English or French 43 27 11 9 9 0 1 71 18 147

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 31 25 11 5 0 1 60 15 1430
2019 Unilingual English 27 33 23 9 5 0 1 61 15 960
2019 Unilingual French 42 30 19 9 0 0 0 72 9 31
2019 Either English or French 39 27 18 6 8 1 1 67 15 149
2017 Bilingual 24 29 24 14 7 1 2 54 21 1715
2017 Unilingual English 26 32 23 11 6 1 1 59 17 1189
2017 Unilingual French 44 23 9 14 5 3 3 71 20 35
2017 Either English or French 31 29 17 14 4 3 1 63 19 196

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 27 14 4 3 0 1 78 8 1429
2019 Unilingual English 47 27 13 6 6 0 1 75 12 958
2019 Unilingual French 49 32 3 10 3 0 3 83 13 32
2019 Either English or French 47 25 13 10 6 0 1 72 15 146
2017 Bilingual 53 25 12 5 2 0 2 80 8 1727
2017 Unilingual English 52 27 13 5 3 0 1 79 8 1191
2017 Unilingual French 60 17 12 9 3 0 0 77 11 35
2017 Either English or French 54 24 13 4 4 1 1 79 8 196

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 13 5 2 1 1 6 91 3 1434
2019 Unilingual English 71 12 5 2 2 1 6 90 4 956
2019 Unilingual French 63 18 3 7 0 0 9 89 7 32
2019 Either English or French 70 12 5 5 4 1 3 86 9 148
2017 Bilingual 66 14 7 4 4 1 4 84 8 1725
2017 Unilingual English 73 12 6 4 2 1 2 87 7 1192
2017 Unilingual French 64 16 5 3 8 0 3 83 11 35
2017 Either English or French 71 12 5 5 4 2 1 86 9 197

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 11 7 4 4 0 3 85 8 1438
2019 Unilingual English 71 12 6 2 4 1 3 87 7 959
2019 Unilingual French 64 13 13 3 7 0 0 77 10 31
2019 Either English or French 72 7 5 3 7 2 5 85 10 152
2017 Bilingual 50 29 12 4 2 0 3 81 7 1723
2017 Unilingual English 51 32 10 4 2 0 1 84 6 1188
2017 Unilingual French 47 30 9 6 5 0 3 80 12 35
2017 Either English or French 55 27 9 5 1 1 1 84 7 198

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 29 10 4 3 0 2 83 7 1433
2019 Unilingual English 51 32 10 3 3 0 1 84 6 957
2019 Unilingual French 37 34 23 0 6 0 0 71 6 31
2019 Either English or French 61 24 9 4 2 0 0 85 6 152
2017 Bilingual 55 20 10 6 5 0 3 78 11 1727
2017 Unilingual English 58 20 11 5 3 0 1 80 9 1192
2017 Unilingual French 61 11 9 3 14 0 3 74 17 35
2017 Either English or French 57 18 13 5 4 1 1 78 9 198

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 20 9 5 4 0 2 81 10 1435
2019 Unilingual English 55 23 11 5 4 0 2 80 9 956
2019 Unilingual French 63 17 3 7 3 6 0 86 10 32
2019 Either English or French 63 14 9 4 8 0 1 78 13 152
2017 Bilingual 51 14 6 2 1 0 27 88 3 1726
2017 Unilingual English 56 17 6 2 1 0 18 89 3 1187
2017 Unilingual French 66 3 3 0 3 0 26 93 3 35
2017 Either English or French 63 10 5 1 0 1 19 92 1 198

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 13 5 2 1 0 24 88 4 1430
2019 Unilingual English 57 16 6 2 0 0 19 90 3 953
2019 Unilingual French 73 3 3 0 3 0 19 92 4 32
2019 Either English or French 67 10 2 0 1 0 21 96 1 152
2017 Bilingual 61 20 8 3 1 0 7 87 4 1715
2017 Unilingual English 60 20 10 3 1 1 6 86 4 1181
2017 Unilingual French 75 3 3 0 3 0 18 94 3 35
2017 Either English or French 64 15 9 1 1 2 8 88 2 196

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 20 10 2 2 0 5 86 4 1430
2019 Unilingual English 61 22 8 3 1 0 5 87 4 951
2019 Unilingual French 88 5 3 0 0 3 0 97 0 32
2019 Either English or French 65 21 6 1 2 1 4 91 3 152
2017 Bilingual 71 12 5 3 3 0 7 89 6 1728
2017 Unilingual English 64 17 9 3 4 1 2 83 8 1193
2017 Unilingual French 55 8 11 3 14 0 9 69 18 35
2017 Either English or French 49 19 11 5 10 3 4 72 15 198

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 9 4 2 2 0 5 92 4 1438
2019 Unilingual English 73 13 5 3 2 1 3 89 5 957
2019 Unilingual French 65 16 20 0 0 0 0 80 0 32
2019 Either English or French 60 14 13 5 6 1 2 76 11 151
2017 Bilingual 49 29 12 4 2 0 3 81 6 1726
2017 Unilingual English 48 31 13 3 2 1 2 82 5 1189
2017 Unilingual French 66 17 9 3 3 0 3 85 6 35
2017 Either English or French 41 32 16 4 2 1 4 76 7 196

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 28 13 4 2 0 2 80 6 1434
2019 Unilingual English 51 27 14 4 2 0 2 80 6 954
2019 Unilingual French 61 27 9 0 0 0 3 91 0 32
2019 Either English or French 41 35 17 3 1 1 1 78 4 151

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 26 40 19 5 0 0 36 24 1445
2019 Unilingual English 9 29 39 17 6 0 0 38 23 960
2019 Unilingual French 12 38 37 7 6 0 0 50 13 32
2019 Either English or French 17 34 29 10 10 0 0 51 20 152
2017 Bilingual 6 22 44 20 7 0 0 28 28 1728
2017 Unilingual English 6 28 39 18 8 0 0 34 26 1194
2017 Unilingual French 21 25 39 11 3 0 0 47 14 35
2017 Either English or French 10 21 45 14 9 1 0 32 23 198

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 23 40 20 7 0 0 27 32 1434
2019 Unilingual English 12 24 40 18 5 0 0 23 36 956
2019 Unilingual French 10 16 46 22 6 0 0 28 26 32
2019 Either English or French 13 17 38 20 12 0 0 33 29 150
2017 Bilingual 7 24 42 19 7 0 0 27 31 1721
2017 Unilingual English 10 23 45 17 4 0 0 22 33 1188
2017 Unilingual French 5 24 33 19 19 0 0 38 29 35
2017 Either English or French 11 19 40 21 7 0 0 29 30 198

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 42 14 5 2 2 0 78 8 1437
2019 Unilingual English 32 45 10 8 3 1 0 78 12 957
2019 Unilingual French 24 49 20 3 0 3 0 76 3 32
2019 Either English or French 39 33 11 6 9 3 0 74 15 152
2017 Bilingual 34 41 13 6 3 2 0 77 10 1728
2017 Unilingual English 35 43 11 6 4 2 0 79 10 1193
2017 Unilingual French 31 34 22 6 0 7 0 70 6 35
2017 Either English or French 40 38 7 8 3 4 0 81 11 198

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 37 18 14 8 1 0 59 22 1446
2019 Unilingual English 20 36 17 15 10 2 0 57 26 958
2019 Unilingual French 12 41 21 12 9 3 0 55 23 32
2019 Either English or French 32 31 10 12 14 1 0 64 26 150
2017 Bilingual 17 40 16 16 9 1 0 58 25 1727
2017 Unilingual English 20 34 17 15 11 3 0 56 27 1193
2017 Unilingual French 20 30 28 14 6 3 0 51 21 35
2017 Either English or French 21 39 15 13 12 1 0 60 25 198
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 1443
2019 Unilingual English 16 84 961
2019 Unilingual French 13 87 32
2019 Either English or French 25 75 152
2017 Bilingual 15 85 1724
2017 Unilingual English 19 81 1190
2017 Unilingual French 26 74 35
2017 Either English or French 22 78 198
2014 Bilingual 14 86 1639
2014 Unilingual English 17 83 1210
2014 Unilingual French 26 74 36
2014 Either English or French 14 86 169

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 84 16 215
2019 Unilingual English 85 15 155
2017 Bilingual 87 13 264
2017 Unilingual English 84 16 225
2017 Either English or French 86 14 45
2014 Bilingual 82 18 227
2014 Unilingual English 86 14 200
2014 Either English or French 64 36 23

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 35 6 11 2 0 0 81 13 178
2019 Unilingual English 45 32 6 14 1 1 1 79 15 132
2017 Bilingual 54 31 6 6 1 1 0 86 8 228
2017 Unilingual English 49 34 5 9 3 1 0 83 12 189
2017 Either English or French 49 37 5 3 3 3 0 89 6 38
2014 Bilingual 48 38 7 6 1 0 0 86 7 185
2014 Unilingual English 53 25 10 7 4 1 1 79 11 171
2014 Either English or French 67 25 0 0 7 0 0 93 7 15
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 25 26 13 14 3 0 19 81 1440
2019 Unilingual English 17 28 25 13 14 2 1 18 82 960
2019 Unilingual French 22 49 10 6 14 0 0 22 78 31
2019 Either English or French 19 31 19 9 16 4 0 20 80 150
2017 Bilingual 26 20 21 13 15 3 1 27 73 1727
2017 Unilingual English 27 23 20 12 13 5 0 28 72 1196
2017 Unilingual French 34 16 5 13 28 0 3 35 65 35
2017 Either English or French 24 21 16 15 19 4 1 25 75 198

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 67 33 1129
2019 Unilingual English 66 34 765
2019 Unilingual French 51 49 24
2019 Either English or French 72 28 114

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 27 73 1120
2019 Unilingual English 33 67 747
2019 Unilingual French 56 44 23
2019 Either English or French 40 60 113

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 20 15 22 27 2 7 29 54 1117
2019 Unilingual English 7 17 15 21 29 3 9 26 56 763
2019 Unilingual French 9 24 21 7 18 0 20 42 32 24
2019 Either English or French 8 18 13 24 24 2 11 30 55 114
2017 Bilingual 5 13 15 19 35 1 10 21 62 1213
2017 Unilingual English 7 18 15 17 32 2 9 27 56 815
2017 Unilingual French 7 23 9 13 30 4 14 36 53 22
2017 Either English or French 10 14 16 11 34 3 12 28 53 141

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 3 11 13 21 43 2 7 15 70 1122
2019 Unilingual English 3 10 12 21 44 3 8 15 72 764
2019 Unilingual French 18 9 20 21 25 0 7 29 49 24
2019 Either English or French 4 7 12 20 42 2 12 14 72 114
2017 Bilingual 2 4 9 18 58 2 7 7 83 1210
2017 Unilingual English 1 6 8 17 60 3 5 7 84 812
2017 Unilingual French 0 9 21 17 48 0 5 10 69 22
2017 Either English or French 2 3 15 15 55 3 8 5 78 141

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 19 16 10 11 1 8 59 24 1434
2019 Unilingual English 37 17 13 10 11 1 11 61 25 954
2019 Unilingual French 44 13 17 14 6 0 6 61 21 32
2019 Either English or French 45 17 8 6 15 3 6 68 23 151
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