2019 Public Service Employee Survey Results for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - LC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	26	58	4	10	1	84	12	139
2019	LC-01	22	56	6	14	2	78	16	50
2019	LC-02	29	58	4	7	2	87	9	55
2017	LC	30	53	1	12	4	83	16	143
2017	LC-01	22	55	2	17	4	76	21	46
2017	LC-02	36	45	2	11	6	81	18	63
2017	LC-03	24	71	0	4	0	96	4	22
2014	LC	26	56	4	12	2	82	14	186
2014	LC-01	21	58	5	15	2	79	16	61
2014	LC-02	30	53	3	12	1	83	14	87
2014	LC-03	33	56	4	7	0	89	7	27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	58	18	9	8	4	3	78	13	139
2019	LC-01	54	18	12	10	2	4	75	13	50
2019	LC-02	55	18	7	9	7	4	75	17	55
2017	LC	55	22	8	11	3	0	78	15	143
2017	LC-01	52	19	13	9	6	0	72	15	46
2017	LC-02	52	24	3	18	3	0	76	21	63
2017	LC-03	73	18	5	4	0	0	91	4	22
2014	LC	56	24	5	10	5	1	80	15	186
2014	LC-01	53	26	3	17	2	0	79	18	61
2014	LC-02	60	21	6	3	8	1	83	12	87
2014	LC-03	60	25	4	11	0	0	86	11	27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	60	28	5	5	2	88	7	138
2019	LC-01	46	36	8	6	4	82	10	50
2019	LC-02	69	20	4	6	2	89	7	54
2017	LC	62	32	3	1	1	94	3	143
2017	LC-01	50	39	6	2	2	89	4	46
2017	LC-02	65	30	2	2	2	95	3	63
2017	LC-03	78	22	0	0	0	100	0	22
2014	LC	51	36	6	6	1	87	7	186
2014	LC-01	51	34	6	8	0	85	8	61
2014	LC-02	51	33	7	7	2	84	9	87
2014	LC-03	51	45	4	0	0	96	0	27

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	46	46	4	3	1	0	92	4	137
2019	LC-01	44	42	6	6	2	0	86	8	50
2019	LC-02	49	49	0	2	0	0	98	2	55
2018	LC	41	47	5	6	0	0	89	6	135
2018	LC-01	33	49	9	9	0	0	81	9	43
2018	LC-02	48	48	2	2	0	0	96	2	56
2017	LC	45	41	7	6	0	1	87	6	143
2017	LC-01	31	46	11	13	0	0	76	13	46
2017	LC-02	52	37	6	3	0	2	90	3	63
2017	LC-03	58	38	4	0	0	0	96	0	22
2014	LC	33	53	5	8	2	0	85	9	186
2014	LC-01	28	59	5	8	0	0	87	8	61
2014	LC-02	34	49	6	7	4	0	83	11	87
2014	LC-03	44	49	0	7	0	0	93	7	27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	56	36	4	3	1	0	93	4	137
2019	LC-01	38	50	6	4	2	0	88	6	50
2019	LC-02	70	25	2	4	0	0	94	4	53
2017	LC	57	37	4	1	1	0	94	2	143
2017	LC-01	46	46	6	2	0	0	91	2	46
2017	LC-02	60	33	3	2	2	0	94	3	63
2017	LC-03	78	22	0	0	0	0	100	0	22
2014	LC	52	35	5	6	2	1	87	8	186
2014	LC-01	48	39	3	6	2	2	89	8	61
2014	LC-02	55	29	6	8	2	0	83	11	87
2014	LC-03	59	33	7	0	0	0	93	0	27

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	36	36	10	14	4	0	72	18	139
2019	LC-01	44	36	12	4	4	0	80	8	50
2019	LC-02	44	29	13	9	5	0	73	15	55
2018	LC	28	44	9	16	2	1	73	18	135
2018	LC-01	28	49	7	16	0	0	77	16	43
2018	LC-02	38	41	9	7	4	2	80	11	56
2017	LC	34	38	13	10	5	0	72	15	142
2017	LC-01	42	40	7	6	4	0	82	11	45
2017	LC-02	35	33	14	11	6	0	68	18	63
2017	LC-03	18	51	22	4	4	0	69	9	22
2014	LC	32	35	10	14	10	0	66	24	186
2014	LC-01	38	36	8	13	5	0	74	18	61
2014	LC-02	34	38	11	7	9	0	72	17	87
2014	LC-03	19	25	4	33	19	0	44	52	27

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	54	37	6	1	2	91	4	138
2019	LC-01	45	43	10	2	0	88	2	49
2019	LC-02	56	36	2	0	5	93	5	55
2018	LC	52	39	4	3	1	91	4	134
2018	LC-01	33	51	7	7	2	84	9	43
2018	LC-02	67	31	0	2	0	98	2	55
2017	LC	48	40	4	6	1	88	8	143
2017	LC-01	30	48	13	6	2	79	9	46
2017	LC-02	54	38	0	6	2	92	8	63
2017	LC-03	64	31	0	4	0	96	4	22
2014	LC	35	48	10	4	4	83	7	185
2014	LC-01	32	46	16	3	3	77	6	61
2014	LC-02	37	46	9	5	3	83	8	86
2014	LC-03	36	53	4	4	4	89	7	27

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	31	45	8	12	5	76	17	139
2019	LC-01	30	42	10	16	2	72	18	50
2019	LC-02	38	40	7	7	7	78	15	55
2018	LC	32	38	8	17	5	70	22	135
2018	LC-01	21	48	5	19	7	69	26	42
2018	LC-02	39	35	9	16	2	74	18	57
2017	LC	30	38	16	9	7	68	16	143
2017	LC-01	20	46	17	9	9	65	17	46
2017	LC-02	32	35	16	11	6	67	18	63
2017	LC-03	42	31	18	9	0	73	9	22
2014	LC	24	38	11	18	9	62	27	186
2014	LC-01	20	41	13	23	3	61	26	61
2014	LC-02	27	39	9	10	14	66	25	87
2014	LC-03	29	33	15	14	8	62	23	27

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	34	48	8	8	2	0	82	10	139
2019	LC-01	30	46	10	8	6	0	76	14	50
2019	LC-02	40	45	5	9	0	0	85	9	55
2018	LC	32	51	8	6	3	1	83	9	136
2018	LC-01	14	56	14	7	9	0	70	16	43
2018	LC-02	40	46	7	5	0	2	88	5	57
2017	LC	31	49	10	6	4	0	81	10	143
2017	LC-01	15	61	17	2	4	0	76	6	46
2017	LC-02	38	44	5	8	5	0	82	13	63
2017	LC-03	42	40	9	9	0	0	82	9	22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	59	33	5	1	1	92	3	138
2019	LC-01	42	46	8	2	2	88	4	50
2019	LC-02	70	22	4	2	2	93	4	54
2018	LC	59	32	4	4	0	91	4	136
2018	LC-01	36	50	5	9	0	86	9	44
2018	LC-02	72	23	4	2	0	95	2	57
2017	LC	56	29	11	3	1	85	4	142
2017	LC-01	39	37	22	2	0	76	2	46
2017	LC-02	64	26	5	3	2	90	5	62
2017	LC-03	69	22	4	4	0	91	4	22
2014	LC	41	38	13	6	2	79	8	186
2014	LC-01	31	38	19	10	2	69	11	61
2014	LC-02	46	36	13	1	4	82	5	87
2014	LC-03	51	39	4	7	0	89	7	27

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	47	36	5	7	4	83	12	139
2019	LC-01	44	36	8	10	2	80	12	50
2019	LC-02	53	29	4	7	7	82	15	55
2018	LC	43	40	9	4	3	84	7	136
2018	LC-01	27	48	14	5	7	75	11	44
2018	LC-02	58	33	7	2	0	91	2	57
2017	LC	42	34	11	8	4	77	13	142
2017	LC-01	24	47	16	11	2	71	13	45
2017	LC-02	46	30	9	8	6	76	14	63
2017	LC-03	60	31	4	4	0	91	4	22

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	68	28	3	1	96	1	138
2019	LC-01	57	39	4	0	96	0	49
2019	LC-02	73	24	4	0	96	0	55
2018	LC	63	31	3	2	95	2	134
2018	LC-01	50	43	5	2	93	2	44
2018	LC-02	69	25	2	4	95	4	55
2017	LC	66	29	3	2	95	2	142
2017	LC-01	48	46	4	2	94	2	46
2017	LC-02	73	24	2	2	97	2	62
2017	LC-03	78	13	4	4	91	4	22
2014	LC	57	35	6	2	92	2	186
2014	LC-01	45	47	5	3	92	3	61
2014	LC-02	58	32	7	2	91	2	87
2014	LC-03	77	15	8	0	92	0	27

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	44	40	4	8	4	84	12	137
2019	LC-01	33	47	4	10	6	80	16	49
2019	LC-02	51	33	4	9	4	84	13	55
2018	LC	41	43	5	7	4	84	11	136
2018	LC-01	20	55	9	11	5	75	16	44
2018	LC-02	51	40	2	5	2	91	7	57
2017	LC	45	38	7	7	2	84	9	140
2017	LC-01	28	50	11	11	0	78	11	46
2017	LC-02	48	33	7	7	5	82	12	60
2017	LC-03	65	35	0	0	0	100	0	22
2014	LC	25	46	7	16	6	71	22	186
2014	LC-01	18	56	8	15	3	74	18	61
2014	LC-02	26	40	8	18	9	65	27	87
2014	LC-03	41	48	4	8	0	88	8	27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	49	35	6	6	4	0	84	10	139
2019	LC-01	38	42	6	12	2	0	80	14	50
2019	LC-02	56	29	5	5	4	0	85	9	55
2018	LC	42	42	8	4	3	1	85	7	135
2018	LC-01	30	57	7	2	5	0	86	7	44
2018	LC-02	53	30	9	5	2	2	84	7	57
2017	LC	45	34	12	8	1	0	79	9	142
2017	LC-01	37	33	19	11	0	0	70	11	46
2017	LC-02	42	37	10	8	3	0	79	11	62
2017	LC-03	60	31	4	4	0	0	91	4	22
2014	LC	28	41	16	8	8	0	68	16	186
2014	LC-01	25	46	10	13	6	0	71	19	61
2014	LC-02	29	32	24	6	9	0	61	15	87
2014	LC-03	26	58	4	0	12	0	84	12	27

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	39	44	10	6	1	82	7	135
2019	LC-01	32	43	13	9	4	74	13	47
2019	LC-02	48	39	9	4	0	87	4	54
2018	LC	37	43	11	7	2	79	10	134
2018	LC-01	21	51	14	12	2	72	14	43
2018	LC-02	46	40	7	5	2	86	7	57
2017	LC	41	39	13	6	1	80	7	142
2017	LC-01	28	46	19	6	0	74	6	46
2017	LC-02	47	36	6	10	2	82	11	62
2017	LC-03	51	40	9	0	0	91	0	22
2014	LC	25	48	10	11	6	73	17	186
2014	LC-01	23	50	10	10	6	74	17	61
2014	LC-02	25	45	13	12	6	70	17	87
2014	LC-03	33	55	7	4	0	88	4	27

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	54	39	4	2	1	0	93	3	139
2019	LC-01	46	46	4	2	2	0	92	4	50
2019	LC-02	55	38	5	2	0	0	93	2	55
2018	LC	52	40	4	3	1	0	92	4	134
2018	LC-01	36	45	9	5	5	0	82	9	44
2018	LC-02	62	36	0	2	0	0	98	2	55
2017	LC	59	30	5	5	1	0	89	6	141
2017	LC-01	48	37	9	6	0	0	85	6	46
2017	LC-02	60	32	2	5	2	0	92	6	62
2017	LC-03	73	18	4	4	0	0	91	4	22
2014	LC	40	42	9	5	3	1	83	8	186
2014	LC-01	35	45	11	5	2	2	82	7	61
2014	LC-02	45	36	10	6	3	0	81	9	87
2014	LC-03	45	44	7	0	4	0	89	4	27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	7	17	23	28	25	0	25	52	138
2019	LC-01	14	26	22	16	22	0	40	38	50
2019	LC-02	6	11	24	31	28	0	17	59	54
2018	LC	11	13	22	35	19	0	24	54	136
2018	LC-01	14	23	20	25	18	0	36	43	44
2018	LC-02	14	11	25	35	16	0	25	51	57
2017	LC	9	29	17	32	13	1	38	44	142
2017	LC-01	9	42	16	18	13	2	52	32	45
2017	LC-02	13	30	13	33	11	0	43	45	63
2017	LC-03	4	11	27	35	22	0	15	58	22
2014	LC	9	25	19	25	19	2	35	45	186
2014	LC-01	15	26	21	26	10	2	42	36	61
2014	LC-02	8	31	20	27	13	1	40	40	87
2014	LC-03	4	11	15	14	52	4	15	69	27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	10	28	43	14	4	1	18	39	137
2019	LC-01	12	24	46	14	2	2	16	37	50
2019	LC-02	8	32	34	17	8	2	25	40	53
2018	LC	9	23	51	12	4	1	16	32	137
2018	LC-01	11	20	59	7	0	2	7	33	44
2018	LC-02	7	26	44	18	5	0	23	33	57
2017	LC	10	26	46	11	6	1	18	37	143
2017	LC-01	15	30	37	11	6	0	17	46	46
2017	LC-02	5	25	48	13	8	2	21	31	63
2017	LC-03	13	18	56	9	4	0	13	31	22
2014	LC	13	33	41	9	5	0	14	45	186
2014	LC-01	11	29	45	6	8	0	15	41	61
2014	LC-02	14	31	42	12	2	0	14	44	87
2014	LC-03	11	34	41	7	7	0	14	45	27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	4	15	36	31	13	0	1	45	18	137
2019	LC-01	2	14	40	36	6	0	2	43	16	50
2019	LC-02	6	15	34	26	19	0	0	45	21	53
2018	LC	4	11	38	31	15	1	0	46	16	137
2018	LC-01	5	18	41	25	7	5	0	33	24	44
2018	LC-02	5	7	44	32	12	0	0	44	12	57
2017	LC	6	11	34	30	16	1	2	47	17	143
2017	LC-01	4	22	33	24	13	2	2	38	27	46
2017	LC-02	8	6	33	37	13	2	2	51	15	63
2017	LC-03	0	9	35	27	29	0	0	56	9	22
2014	LC	11	18	38	23	9	1	1	32	29	186
2014	LC-01	15	18	42	17	8	0	0	25	33	61
2014	LC-02	12	16	37	25	8	1	1	34	28	87
2014	LC-03	4	14	41	31	11	0	0	41	18	27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	12	24	49	10	4	1	14	36	136
2019	LC-01	12	28	48	8	2	2	10	41	50
2019	LC-02	17	19	45	15	4	0	19	36	53
2018	LC	11	26	44	15	5	0	20	36	137
2018	LC-01	9	30	48	11	2	0	14	39	44
2018	LC-02	14	28	35	18	5	0	23	42	57
2017	LC	12	26	38	17	7	1	24	38	142
2017	LC-01	11	28	37	24	0	0	24	39	46
2017	LC-02	16	24	35	14	9	2	24	40	63
2017	LC-03	4	27	49	13	7	0	20	31	22
2014	LC	25	28	29	12	5	1	17	53	186
2014	LC-01	29	31	20	13	6	0	19	60	61
2014	LC-02	25	23	35	12	4	0	17	48	87
2014	LC-03	26	25	34	11	4	0	14	51	27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	12	38	41	7	0	1	7	51	138
2019	LC-01	10	34	48	6	0	2	6	45	50
2019	LC-02	15	35	39	11	0	0	11	50	54
2018	LC	17	27	45	8	4	0	12	44	137
2018	LC-01	16	23	50	9	2	0	11	39	44
2018	LC-02	16	28	46	7	4	0	11	44	57
2017	LC	11	32	44	9	4	0	13	43	142
2017	LC-01	11	30	50	6	2	0	9	41	46
2017	LC-02	14	27	41	11	6	0	17	41	63
2017	LC-03	5	42	42	12	0	0	12	46	21
2014	LC	17	35	34	11	3	0	14	52	185
2014	LC-01	15	34	38	6	6	0	13	49	61
2014	LC-02	16	29	37	17	1	0	18	45	86
2014	LC-03	23	44	26	4	4	0	7	67	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	20	36	32	8	3	0	1	11	56	136
2019	LC-01	22	33	35	6	2	0	2	8	56	49
2019	LC-02	21	40	28	9	2	0	0	11	60	53
2018	LC	24	33	29	10	4	1	0	14	57	136
2018	LC-01	36	32	27	5	0	0	0	5	68	44
2018	LC-02	18	29	34	14	4	2	0	18	47	56
2017	LC	17	40	31	9	3	0	0	12	57	142
2017	LC-01	28	39	22	9	2	0	0	11	67	46
2017	LC-02	13	42	32	10	3	0	0	13	55	62
2017	LC-03	9	27	51	13	0	0	0	13	35	22
2014	LC	33	33	23	7	4	0	0	11	66	186
2014	LC-01	36	29	27	5	3	0	0	8	65	61
2014	LC-02	30	34	21	8	6	0	0	14	64	87
2014	LC-03	26	41	25	4	4	0	0	7	68	27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	7	26	35	26	5	0	1	32	33	137
2019	LC-01	8	36	34	18	2	0	2	20	45	50
2019	LC-02	8	19	38	30	6	0	0	36	26	53
2018	LC	11	25	36	20	6	1	1	26	37	137
2018	LC-01	20	34	30	16	0	0	0	16	55	44
2018	LC-02	7	19	40	21	7	2	4	30	28	57
2017	LC	5	17	35	31	10	0	2	42	22	142
2017	LC-01	5	29	29	27	11	0	0	38	34	45
2017	LC-02	5	13	40	29	10	0	5	40	18	63
2017	LC-03	0	4	40	47	9	0	0	56	4	22
2014	LC	7	13	35	33	10	0	2	44	20	185
2014	LC-01	8	18	35	27	8	0	3	36	28	60
2014	LC-02	6	12	30	38	12	0	2	51	18	87
2014	LC-03	4	4	48	37	7	0	0	44	8	27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	14	35	33	14	2	0	1	17	50	138
2019	LC-01	16	36	28	16	2	0	2	18	53	50
2019	LC-02	13	39	31	15	2	0	0	17	52	54
2018	LC	19	30	34	10	5	0	2	16	50	137
2018	LC-01	20	34	36	5	2	0	2	7	56	44
2018	LC-02	23	25	30	16	5	0	2	21	48	57
2017	LC	17	31	35	11	5	0	1	16	48	142
2017	LC-01	24	27	38	9	2	0	0	11	51	45
2017	LC-02	16	32	30	13	8	0	2	21	48	63
2017	LC-03	13	33	40	13	0	0	0	13	47	22
2014	LC	30	28	31	5	4	1	0	9	59	186
2014	LC-01	36	31	23	2	5	3	0	7	69	61
2014	LC-02	30	24	34	8	4	0	0	12	54	87
2014	LC-03	22	37	34	4	4	0	0	7	59	27

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	16	41	27	13	3	16	57	137
2019	LC-01	18	40	28	12	2	14	58	50
2019	LC-02	15	40	28	15	2	17	55	53

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	69	16	4	6	1	4	89	8	138
2019	LC-01	78	6	4	6	0	6	89	7	49
2019	LC-02	60	20	5	9	2	4	83	11	55
2017	LC	66	22	3	5	1	4	91	7	143
2017	LC-01	61	19	4	4	2	9	88	7	46
2017	LC-02	67	21	3	8	2	0	87	9	63
2017	LC-03	73	22	0	0	0	5	100	0	22
2014	LC	76	14	2	4	3	2	91	7	186
2014	LC-01	73	18	3	5	2	0	90	6	61
2014	LC-02	78	10	1	4	5	2	90	8	87
2014	LC-03	86	7	4	4	0	0	93	4	27

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	43	41	7	4	5	1	0	85	9	138
2019	LC-01	47	37	2	4	10	0	0	84	14	49
2019	LC-02	36	44	11	4	4	2	0	81	7	55
2018	LC	33	50	10	4	2	0	0	83	7	135
2018	LC-01	25	50	14	9	2	0	0	75	11	44
2018	LC-02	29	57	7	4	4	0	0	86	7	56
2017	LC	37	45	6	6	2	2	2	85	8	143
2017	LC-01	22	59	11	7	0	0	2	82	7	46
2017	LC-02	40	39	6	6	3	2	3	83	10	63
2017	LC-03	56	40	0	0	0	4	0	100	0	22
2014	LC	43	40	8	3	3	3	1	85	6	186
2014	LC-01	37	39	13	8	0	2	2	78	8	61
2014	LC-02	45	39	8	1	5	2	0	86	6	87
2014	LC-03	51	41	0	0	0	8	0	100	0	27

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	65	25	3	4	3	0	91	7	138
2019	LC-01	61	24	2	6	6	0	86	12	49
2019	LC-02	56	35	5	2	2	0	91	4	55
2018	LC	54	33	5	4	4	0	87	8	135
2018	LC-01	45	34	11	7	2	0	80	9	44
2018	LC-02	52	34	4	5	5	0	86	11	56
2017	LC	57	30	6	6	1	0	87	7	143
2017	LC-01	52	33	6	9	0	0	85	9	46
2017	LC-02	56	30	6	5	3	0	86	8	63
2017	LC-03	69	27	0	4	0	0	96	4	22
2014	LC	60	30	4	5	2	1	90	7	186
2014	LC-01	58	34	3	5	0	0	92	5	61
2014	LC-02	61	24	4	6	4	1	86	9	87
2014	LC-03	65	35	0	0	0	0	100	0	27

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	53	34	5	6	2	87	8	138
2019	LC-01	45	37	8	6	4	82	10	49
2019	LC-02	51	35	4	9	2	85	11	55
2018	LC	51	40	3	6	1	90	7	134
2018	LC-01	48	36	7	7	2	84	9	44
2018	LC-02	49	42	2	7	0	91	7	55
2017	LC	50	42	4	3	1	92	4	141
2017	LC-01	35	57	8	0	0	92	0	46
2017	LC-02	55	34	3	6	2	89	8	62
2017	LC-03	53	47	0	0	0	100	0	22
2014	LC	47	46	5	1	2	93	3	186
2014	LC-01	45	50	3	2	0	95	2	61
2014	LC-02	46	42	7	1	4	88	5	87
2014	LC-03	48	52	0	0	0	100	0	27

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	62	30	6	1	1	92	2	138
2019	LC-01	53	33	8	4	2	86	6	49
2019	LC-02	64	31	5	0	0	95	0	55
2018	LC	57	37	4	1	0	94	1	135
2018	LC-01	39	52	7	2	0	91	2	44
2018	LC-02	73	23	4	0	0	96	0	56

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	76	17	2	4	1	94	4	139
2019	LC-01	72	18	4	6	0	90	6	50
2019	LC-02	78	16	0	4	2	95	5	55

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	44	35	7	11	4	0	78	14	139
2019	LC-01	40	38	6	16	0	0	78	16	50
2019	LC-02	55	27	5	5	7	0	82	13	55
2018	LC	42	33	14	9	1	1	76	10	136
2018	LC-01	45	25	16	9	5	0	70	14	44
2018	LC-02	46	36	11	5	0	2	84	5	56
2017	LC	40	45	8	4	4	0	85	8	142
2017	LC-01	46	37	9	6	2	0	83	9	46
2017	LC-02	37	50	6	0	6	0	87	6	62
2017	LC-03	38	45	9	9	0	0	82	9	22
2014	LC	35	44	7	9	5	1	80	13	186
2014	LC-01	30	42	10	15	3	0	72	18	61
2014	LC-02	42	42	5	4	6	1	85	10	87
2014	LC-03	30	59	4	7	0	0	89	7	27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	60	22	9	6	3	1	0	83	9	139
2019	LC-01	64	18	6	8	2	2	0	84	10	50
2019	LC-02	67	16	9	2	5	0	0	84	7	55
2018	LC	58	26	7	4	3	1	1	86	7	137
2018	LC-01	61	16	11	7	5	0	0	77	11	44
2018	LC-02	60	28	4	2	2	4	2	93	4	57
2017	LC	65	20	8	4	2	1	0	86	6	142
2017	LC-01	70	18	9	4	0	0	0	87	4	46
2017	LC-02	61	21	6	5	3	3	0	85	8	62
2017	LC-03	65	22	4	4	4	0	0	87	9	22
2014	LC	54	25	11	5	1	3	0	82	7	186
2014	LC-01	51	23	15	8	0	3	0	76	9	61
2014	LC-02	57	26	9	3	2	2	0	86	6	87
2014	LC-03	59	33	4	4	0	0	0	93	4	27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	55	29	7	5	4	0	0	84	9	139
2019	LC-01	64	18	8	6	4	0	0	82	10	50
2019	LC-02	62	31	2	2	4	0	0	93	5	55
2018	LC	56	31	7	4	1	0	0	87	6	136
2018	LC-01	59	20	11	5	5	0	0	80	9	44
2018	LC-02	60	33	4	4	0	0	0	93	4	57
2017	LC	57	28	6	6	1	1	1	86	8	142
2017	LC-01	61	28	7	2	0	2	0	91	2	46
2017	LC-02	56	26	3	10	3	0	2	83	13	62
2017	LC-03	55	36	4	4	0	0	0	91	4	22
2014	LC	52	29	9	7	3	1	0	81	10	185
2014	LC-01	42	35	11	12	0	0	0	77	12	61
2014	LC-02	61	25	5	2	6	1	0	87	8	87
2014	LC-03	50	35	7	7	0	0	0	85	7	26

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	82	8	3	1	2	4	93	4	138
2019	LC-01	82	2	4	2	2	8	91	4	50
2019	LC-02	81	11	2	2	2	2	94	4	54
2017	LC	85	7	1	3	1	3	95	4	141
2017	LC-01	85	4	2	2	0	7	95	2	46
2017	LC-02	80	13	2	3	2	0	93	5	61
2017	LC-03	91	0	0	4	0	5	95	5	22
2014	LC	81	14	1	2	2	1	96	3	186
2014	LC-01	77	16	3	3	0	0	94	3	61
2014	LC-02	83	14	0	0	2	1	98	2	87
2014	LC-03	86	11	0	4	0	0	96	4	27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	50	22	7	6	7	3	6	78	14	139
2019	LC-01	58	16	6	2	10	2	6	80	13	50
2019	LC-02	47	24	5	9	7	4	4	76	18	55
2017	LC	41	26	6	8	2	8	10	81	12	143
2017	LC-01	61	18	7	6	2	0	6	84	9	46
2017	LC-02	32	33	6	9	3	10	6	77	15	63
2017	LC-03	33	18	4	4	0	18	22	85	7	22
2014	LC	44	20	10	5	4	2	15	77	10	186
2014	LC-01	55	21	6	5	0	2	11	87	6	61
2014	LC-02	41	19	14	7	3	4	14	71	12	87
2014	LC-03	38	18	4	0	7	0	33	84	11	27

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	71	16	5	4	4	0	0	87	8	138
2019	LC-01	74	10	4	10	2	0	0	84	12	50
2019	LC-02	75	16	4	0	5	0	0	91	5	55
2018	LC	63	22	8	5	1	1	0	85	7	136
2018	LC-01	61	20	9	7	2	0	0	82	9	44
2018	LC-02	66	25	4	4	0	2	0	93	4	56
2017	LC	64	22	8	3	3	0	1	87	6	143
2017	LC-01	67	22	11	0	0	0	0	89	0	46
2017	LC-02	65	19	8	2	5	0	2	85	6	63
2017	LC-03	60	27	4	4	4	0	0	87	9	22

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	58	24	8	7	4	0	0	81	11	139
2019	LC-01	60	20	8	10	2	0	0	80	12	50
2019	LC-02	62	24	5	4	5	0	0	85	9	55
2018	LC	53	28	6	10	1	1	0	82	12	137
2018	LC-01	50	32	2	14	2	0	0	82	16	44
2018	LC-02	58	28	7	5	0	2	0	88	5	57
2017	LC	64	20	7	8	1	0	0	85	8	143
2017	LC-01	67	18	9	6	0	0	0	85	6	46
2017	LC-02	60	24	8	6	2	0	0	84	8	63
2017	LC-03	65	22	4	9	0	0	0	87	9	22
2014	LC	51	29	11	5	3	0	1	81	8	186
2014	LC-01	46	32	13	6	2	0	0	79	8	61
2014	LC-02	53	31	8	4	4	0	0	84	8	87
2014	LC-03	63	23	7	4	0	0	4	89	4	27

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	15	58	8	15	3	1	74	18	131
2019	LC-01	20	47	10	22	0	0	67	22	49
2019	LC-02	12	69	6	6	6	2	82	12	51

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	43	41	4	5	7	1	84	12	138
2019	LC-01	34	46	8	6	6	0	80	12	50
2019	LC-02	45	33	4	5	11	2	80	17	55
2018	LC	49	35	9	3	4	1	84	7	136
2018	LC-01	39	32	18	7	5	0	70	11	44
2018	LC-02	57	32	2	2	5	2	91	7	56
2017	LC	45	35	11	4	4	1	80	8	143
2017	LC-01	33	39	22	2	2	2	73	5	46
2017	LC-02	46	35	8	5	6	0	81	11	63
2017	LC-03	55	40	0	4	0	0	96	4	22
2014	LC	39	39	11	6	3	3	80	9	186
2014	LC-01	33	38	16	10	2	2	72	11	61
2014	LC-02	40	38	11	1	4	5	82	6	87
2014	LC-03	49	48	0	4	0	0	96	4	27

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	38	38	11	3	9	1	77	12	138
2019	LC-01	28	44	16	2	10	0	72	12	50
2019	LC-02	40	36	5	4	13	2	78	17	55
2018	LC	38	39	12	7	5	0	76	12	136
2018	LC-01	20	39	20	11	9	0	59	20	44
2018	LC-02	48	38	7	2	5	0	86	7	56
2017	LC	35	36	12	11	6	0	71	17	143
2017	LC-01	26	35	22	13	4	0	61	17	46
2017	LC-02	32	40	10	11	8	0	71	19	63
2017	LC-03	51	36	4	9	0	0	87	9	22
2014	LC	22	35	12	22	10	0	57	32	186
2014	LC-01	21	26	13	26	15	0	47	40	61
2014	LC-02	23	37	9	20	10	0	61	30	87
2014	LC-03	19	56	11	14	0	0	75	14	27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	18	51	14	9	7	1	70	16	138
2019	LC-01	12	52	12	16	8	0	64	24	50
2019	LC-02	24	45	15	4	9	4	72	13	55
2018	LC	20	42	14	14	7	2	64	22	135
2018	LC-01	11	36	23	18	9	2	49	28	44
2018	LC-02	27	39	9	11	11	4	69	22	56
2017	LC	13	42	21	16	7	1	56	23	143
2017	LC-01	11	32	24	24	6	2	44	32	46
2017	LC-02	16	40	24	10	10	2	56	20	63
2017	LC-03	11	58	13	18	0	0	69	18	22
2014	LC	10	35	18	24	13	1	45	37	186
2014	LC-01	14	28	19	24	15	0	42	39	61
2014	LC-02	9	36	16	22	16	1	45	39	87
2014	LC-03	8	48	19	22	4	0	56	25	27

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	16	52	12	14	5	1	69	19	138
2019	LC-01	8	52	16	20	4	0	60	24	50
2019	LC-02	20	45	9	15	9	2	67	24	55
2018	LC	26	33	18	14	8	1	60	22	136
2018	LC-01	9	36	25	14	16	0	45	30	44
2018	LC-02	34	30	14	14	5	2	65	20	56
2017	LC	20	37	14	19	9	1	58	28	140
2017	LC-01	16	29	17	27	11	0	45	38	45
2017	LC-02	24	35	18	11	10	2	61	21	62
2017	LC-03	20	53	4	22	0	0	73	22	22
2014	LC	13	27	15	29	16	0	40	45	186
2014	LC-01	13	23	11	33	19	0	37	52	61
2014	LC-02	12	25	20	26	17	0	37	43	87
2014	LC-03	18	39	11	25	7	0	57	32	27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	54	25	13	5	1	2	81	6	139
2019	LC-01	38	32	16	10	0	4	73	10	50
2019	LC-02	58	22	16	0	2	2	81	2	55

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	32	45	15	7	1	0	77	8	139
2019	LC-01	26	48	16	8	2	0	74	10	50
2019	LC-02	36	38	18	7	0	0	75	7	55
2018	LC	29	46	14	10	1	0	75	11	136
2018	LC-01	19	40	28	12	2	0	58	14	43
2018	LC-02	32	47	9	12	0	0	79	12	57
2017	LC	24	48	12	11	5	0	72	16	141
2017	LC-01	19	46	15	13	6	0	65	20	46
2017	LC-02	21	53	11	8	7	0	74	15	62
2017	LC-03	38	35	13	13	0	0	73	13	22
2014	LC	14	36	17	19	13	1	50	32	186
2014	LC-01	8	30	23	23	16	0	38	39	61
2014	LC-02	11	41	17	16	14	1	53	31	87
2014	LC-03	34	37	7	14	7	0	71	22	27

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	10	42	20	21	6	53	27	139
2019	LC-01	8	36	28	14	14	44	28	50
2019	LC-02	11	45	15	25	4	56	29	55

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	54	34	7	1	3	0	1	89	4	136
2019	LC-01	50	36	6	2	4	0	2	88	6	50
2019	LC-02	57	30	9	0	4	0	0	87	4	53
2018	LC	60	32	4	3	0	0	0	93	3	136
2018	LC-01	40	53	5	2	0	0	0	93	2	43
2018	LC-02	67	28	2	4	0	0	0	95	4	57
2017	LC	66	28	2	2	1	1	0	95	3	142
2017	LC-01	61	33	6	0	0	0	0	94	0	46
2017	LC-02	62	30	0	5	2	2	0	93	7	63
2017	LC-03	81	19	0	0	0	0	0	100	0	21
2014	LC	61	28	4	4	2	0	0	90	6	186
2014	LC-01	59	31	3	5	2	0	0	90	7	61
2014	LC-02	62	26	5	3	3	0	0	88	7	87
2014	LC-03	67	26	7	0	0	0	0	93	0	27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	46	36	10	4	3	83	7	138
2019	LC-01	40	44	6	6	4	84	10	50
2019	LC-02	49	27	15	5	4	76	9	55
2018	LC	45	41	10	2	1	87	3	135
2018	LC-01	33	42	19	5	2	74	7	43
2018	LC-02	46	43	9	2	0	89	2	56

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	20	23	12	18	15	5	8	50	37	137
2019	LC-01	14	18	12	18	20	4	12	39	46	49
2019	LC-02	22	28	11	17	13	4	6	55	33	54
2018	LC	15	36	13	15	10	7	4	58	28	136
2018	LC-01	9	23	12	16	23	9	7	39	47	43
2018	LC-02	16	37	16	18	5	5	4	58	25	57
2017	LC	18	27	19	15	7	4	11	53	25	143
2017	LC-01	9	28	24	20	6	0	13	43	30	46
2017	LC-02	19	27	17	13	10	8	6	54	26	63
2017	LC-03	29	27	18	9	4	0	13	64	15	22
2014	LC	24	21	21	14	11	3	6	49	28	186
2014	LC-01	19	21	23	23	6	3	5	43	32	61
2014	LC-02	21	22	19	13	15	4	7	48	31	87
2014	LC-03	45	22	23	0	4	0	7	72	4	27

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	24	48	13	8	7	0	72	15	139
2019	LC-01	12	54	12	12	10	0	66	22	50
2019	LC-02	29	40	18	4	9	0	69	13	55
2018	LC	24	47	10	13	5	1	72	18	136
2018	LC-01	19	42	9	19	12	0	60	30	43
2018	LC-02	30	49	9	9	2	2	80	11	57
2017	LC	31	49	9	5	6	0	80	11	143
2017	LC-01	22	58	9	4	6	0	80	11	46
2017	LC-02	38	43	6	5	8	0	81	13	63
2017	LC-03	29	49	18	4	0	0	78	4	22
2014	LC	21	42	9	16	11	1	63	28	186
2014	LC-01	15	52	8	15	8	2	68	23	61
2014	LC-02	20	35	7	20	18	0	56	38	87
2014	LC-03	36	49	12	4	0	0	85	4	27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	35	32	9	10	12	0	3	68	23	139
2019	LC-01	22	36	10	16	16	0	0	58	32	50
2019	LC-02	33	35	9	7	15	0	2	69	22	55
2018	LC	30	35	9	13	9	1	3	68	22	135
2018	LC-01	17	38	7	17	17	2	2	58	35	42
2018	LC-02	33	33	12	14	5	2	0	68	20	57
2017	LC	27	33	12	13	13	1	2	62	26	143
2017	LC-01	13	35	13	20	17	0	2	49	38	46
2017	LC-02	28	35	11	8	14	2	2	65	23	63
2017	LC-03	42	27	14	9	4	0	4	72	14	22
2014	LC	18	30	10	20	20	2	1	49	41	186
2014	LC-01	13	21	6	33	21	5	0	36	57	61
2014	LC-02	16	35	10	15	24	0	0	51	39	87
2014	LC-03	40	31	11	14	0	0	4	74	15	27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	47	22	20	8	2	1	69	10	138
2019	LC-01	48	22	14	12	4	0	70	16	50
2019	LC-02	48	22	22	6	2	0	70	7	54

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	70	12	6	1	1	10	90	3	138
2019	LC-01	60	18	4	0	2	16	93	2	50
2019	LC-02	70	9	6	4	2	9	88	6	54

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	75	17	4	2	1	93	2	138
2019	LC-01	68	20	6	4	2	90	4	50
2019	LC-02	78	20	2	0	0	98	0	54

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	71	14	8	2	3	1	87	5	138
2019	LC-01	60	16	12	6	4	2	78	10	50
2019	LC-02	76	17	4	0	2	2	94	2	54

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	65	8	7	9	8	3	75	17	138
2019	LC-01	54	10	10	12	10	4	67	23	50
2019	LC-02	65	6	7	9	9	4	73	19	54

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	LC	96	1	2	100	138
2019	LC-01	94	0	6	100	50
2019	LC-02	100	0	0	100	54

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	86	7	4	1	1	2	95	1	138
2019	LC-01	82	8	4	2	0	4	94	2	50
2019	LC-02	87	4	6	0	2	2	92	2	54

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	LC	91	4	1	4	99	138
2019	LC-01	92	2	2	4	98	50
2019	LC-02	93	4	0	4	100	54

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	31	43	15	8	1	1	75	9	139
2019	LC-01	20	52	18	6	4	0	72	10	50
2019	LC-02	36	38	11	11	0	4	77	11	55
2018	LC	34	43	13	7	1	1	78	8	136
2018	LC-01	16	51	23	5	5	0	67	9	43
2018	LC-02	42	42	5	7	0	4	87	7	57
2017	LC	30	45	15	5	4	2	76	9	142
2017	LC-01	18	46	26	7	2	2	64	9	46
2017	LC-02	32	44	11	3	7	3	78	10	62
2017	LC-03	38	53	4	4	0	0	91	4	22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	31	51	9	8	1	0	82	9	138
2019	LC-01	16	62	12	8	2	0	78	10	50
2019	LC-02	40	38	7	13	2	0	78	15	55
2018	LC	44	43	6	5	1	1	87	7	136
2018	LC-01	26	53	14	7	0	0	79	7	43
2018	LC-02	58	32	2	4	4	2	91	7	57
2017	LC	41	46	8	2	2	1	88	4	142
2017	LC-01	31	50	15	2	0	2	82	2	46
2017	LC-02	44	43	5	3	5	0	87	8	62
2017	LC-03	55	40	4	0	0	0	96	0	22
2014	LC	50	33	7	6	2	2	84	8	186
2014	LC-01	53	33	6	5	3	0	85	8	61
2014	LC-02	45	33	10	6	2	4	81	8	87
2014	LC-03	66	34	0	0	0	0	100	0	27

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	48	39	9	2	1	1	88	3	135
2019	LC-01	38	46	10	4	2	0	83	6	48
2019	LC-02	50	33	13	2	0	2	85	2	54
2018	LC	54	35	10	1	0	0	89	1	135
2018	LC-01	36	45	17	2	0	0	81	2	42
2018	LC-02	65	26	7	2	0	0	91	2	57
2017	LC	49	39	6	3	2	1	89	5	143
2017	LC-01	35	45	13	4	0	2	82	5	46
2017	LC-02	54	33	5	3	5	0	87	8	63
2017	LC-03	56	44	0	0	0	0	100	0	22
2014	LC	50	35	6	5	2	3	87	7	186
2014	LC-01	51	41	7	0	2	0	92	2	61
2014	LC-02	45	33	6	9	2	5	81	12	87
2014	LC-03	70	26	4	0	0	0	96	0	27

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	55	32	6	6	0	0	88	6	139
2019	LC-01	44	38	10	8	0	0	82	8	50
2019	LC-02	56	31	5	7	0	0	87	7	55
2018	LC	58	34	4	1	1	1	93	3	135
2018	LC-01	40	47	7	2	2	2	88	5	43
2018	LC-02	63	30	5	2	0	0	93	2	56
2017	LC	53	33	8	2	4	0	86	6	143
2017	LC-01	37	46	13	4	0	0	83	4	46
2017	LC-02	51	35	6	0	8	0	86	8	63
2017	LC-03	87	9	4	0	0	0	96	0	22
2014	LC	45	28	9	12	6	0	73	18	184
2014	LC-01	39	24	11	18	8	0	63	26	61
2014	LC-02	44	31	9	9	7	0	75	16	86
2014	LC-03	65	32	0	4	0	0	96	4	26

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	51	32	9	6	2	0	83	9	139
2019	LC-01	42	32	14	6	6	0	74	12	50
2019	LC-02	49	35	7	9	0	0	84	9	55
2018	LC	45	40	12	2	1	0	85	4	136
2018	LC-01	23	56	14	2	5	0	79	7	43
2018	LC-02	51	37	12	0	0	0	88	0	57
2017	LC	47	34	11	4	4	0	81	9	142
2017	LC-01	26	43	20	9	2	0	69	11	46
2017	LC-02	51	31	6	3	8	0	82	11	62
2017	LC-03	73	22	4	0	0	0	96	0	22
2014	LC	23	36	18	17	6	1	59	23	186
2014	LC-01	16	33	24	19	6	2	49	26	61
2014	LC-02	23	39	14	15	8	1	63	24	87
2014	LC-03	29	49	12	11	0	0	77	11	27

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	49	31	11	7	2	0	80	9	138
2019	LC-01	36	36	16	8	4	0	72	12	50
2019	LC-02	52	28	13	6	2	0	80	7	54
2018	LC	41	43	12	1	2	0	85	4	136
2018	LC-01	21	58	16	0	5	0	79	5	43
2018	LC-02	49	39	11	0	2	0	88	2	57
2017	LC	43	38	8	6	4	0	81	11	143
2017	LC-01	28	46	13	11	2	0	74	13	46
2017	LC-02	46	36	5	5	8	0	82	13	63
2017	LC-03	64	27	9	0	0	0	91	0	22
2014	LC	21	38	16	19	6	1	59	25	186
2014	LC-01	14	35	29	18	3	2	49	21	61
2014	LC-02	23	40	9	17	10	0	63	28	87
2014	LC-03	33	41	8	18	0	0	74	18	27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	47	27	7	9	6	1	4	77	15	139
2019	LC-01	44	22	8	10	8	2	6	72	20	50
2019	LC-02	47	27	9	9	5	0	2	76	15	55
2018	LC	44	24	21	7	1	2	1	70	8	136
2018	LC-01	28	30	26	7	2	5	2	63	10	43
2018	LC-02	56	14	23	5	0	2	0	71	5	57
2017	LC	40	29	13	8	4	3	3	73	13	143
2017	LC-01	33	35	11	11	2	4	4	74	14	46
2017	LC-02	40	30	11	6	8	2	3	73	15	63
2017	LC-03	60	13	18	4	0	5	0	77	5	22
2014	LC	25	33	16	13	7	3	3	61	22	186
2014	LC-01	14	31	18	21	5	6	5	51	29	61
2014	LC-02	30	29	17	11	8	2	2	63	19	87
2014	LC-03	29	49	11	4	4	0	4	81	7	27

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	LC	24	41	36	140
2019	LC-01	22	36	42	50
2019	LC-02	16	45	38	55
2018	LC	26	46	27	136
2018	LC-01	28	37	35	43
2018	LC-02	21	53	26	57
2017	LC	21	47	32	143
2017	LC-01	22	52	26	46
2017	LC-02	21	48	32	63
2017	LC-03	22	38	40	22
2014	LC	25	37	39	186
2014	LC-01	26	28	46	61
2014	LC-02	27	38	35	87
2014	LC-03	15	54	31	27

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	LC	30	55	12	3	0	0	33
2019	LC-01	18	55	27	0	0	0	11
2018	LC	25	67	3	3	0	3	36
2018	LC-01	25	58	8	0	0	8	12
2018	LC-02	8	92	0	0	0	0	12
2017	LC	37	50	10	0	0	3	30
2017	LC-01	30	60	10	0	0	0	10
2017	LC-02	31	54	8	0	0	8	13
2014	LC	24	46	15	9	9999	6	46
2014	LC-01	12	57	6	12	9999	12	16
2014	LC-02	25	46	16	9	9999	4	24

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	22	40	7	4	2	25	83	8	139
2019	LC-01	10	52	6	2	6	24	82	11	50
2019	LC-02	29	35	5	7	0	24	83	10	55

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	52	11	7	4	2	23	84	6	138
2019	LC-01	52	10	6	6	2	24	84	8	50
2019	LC-02	55	11	7	5	4	18	84	7	55

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	12	88	140
2019	LC-01	14	86	50
2019	LC-02	11	89	55
2018	LC	9	91	137
2018	LC-01	16	84	44

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16
2018	LC	58	42	12

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16
2018	LC	0	100	12

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16
2018	LC	0	100	12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	50	50	16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	44	56	16
2018	LC	42	58	12

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	50	50	16
2018	LC	42	58	12

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	56	44	16

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16
2018	LC	0	100	12

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	44	56	16

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	31	69	16

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	44	56	16

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	31	69	16

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16
2018	LC	0	100	12

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	13	87	140
2019	LC-01	16	84	50
2019	LC-02	11	89	55

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	24	32	17	5	6	14	3	67	13	139
2019	LC-01	14	26	20	2	12	22	4	54	19	50
2019	LC-02	31	30	13	11	4	9	2	69	17	54
2018	LC	21	37	13	10	2	12	4	70	14	135
2018	LC-01	12	35	16	12	7	19	0	57	23	43
2018	LC-02	25	34	13	9	0	13	7	73	11	56
2017	LC	27	28	15	5	6	16	2	68	14	143
2017	LC-01	20	28	22	9	4	15	2	58	16	46
2017	LC-02	32	27	14	2	8	16	2	71	12	63
2017	LC-03	24	31	13	0	4	22	4	76	6	22
2014	LC	25	25	16	7	4	21	2	66	14	186
2014	LC-01	22	27	8	6	2	34	2	75	13	61
2014	LC-02	23	23	18	8	7	17	3	59	19	87
2014	LC-03	43	25	16	7	0	8	0	75	8	27

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	42	38	13	4	2	1	81	6	140
2019	LC-01	28	36	16	10	6	4	67	17	50
2019	LC-02	51	35	15	0	0	0	85	0	55
2018	LC	41	40	10	4	1	3	83	6	136
2018	LC-01	20	43	18	7	5	7	68	12	44
2018	LC-02	51	37	7	4	0	2	89	4	57
2017	LC	45	36	12	4	3	1	81	7	142
2017	LC-01	33	47	13	4	2	0	80	7	45
2017	LC-02	48	30	11	5	5	2	79	10	63
2017	LC-03	47	45	9	0	0	0	91	0	22
2014	LC	40	36	12	3	2	6	81	6	186
2014	LC-01	31	46	11	3	0	8	84	4	61
2014	LC-02	39	37	12	3	5	4	79	9	87
2014	LC-03	66	18	9	4	0	4	87	4	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	4	96	140
2019	LC-03	0	100	25
2018	LC	4	96	136

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	6	94	140
2019	LC-01	10	90	50

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	30	26	17	3	1	21	3	73	5	140
2019	LC-01	22	16	22	6	2	26	6	56	12	50
2019	LC-02	33	27	16	2	0	20	2	77	2	55
2018	LC	28	32	12	4	0	19	4	79	5	137
2018	LC-01	16	36	14	5	0	27	2	74	6	44
2018	LC-02	35	26	12	2	0	18	7	81	2	57
2017	LC	29	23	14	3	2	22	6	73	8	142
2017	LC-01	22	22	15	4	0	28	9	69	7	46
2017	LC-02	33	22	16	2	5	16	6	71	8	63
2017	LC-03	25	23	9	5	0	33	5	78	7	21
2014	LC	26	17	18	4	2	30	4	64	8	186
2014	LC-01	25	12	15	6	0	37	5	64	11	61
2014	LC-02	25	16	19	4	3	30	3	61	10	87
2014	LC-03	36	25	16	0	0	18	4	79	0	27

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	49	32	13	2	1	2	1	84	3	140
2019	LC-01	28	38	20	6	2	4	2	70	9	50
2019	LC-02	58	29	11	0	0	2	0	89	0	55
2018	LC	47	37	10	2	0	3	0	87	2	137
2018	LC-01	25	43	23	2	0	7	0	73	2	44
2018	LC-02	58	33	5	2	0	2	0	93	2	57
2017	LC	50	30	12	2	2	3	1	83	4	141
2017	LC-01	31	43	13	4	0	6	2	81	5	46
2017	LC-02	50	27	15	0	5	2	2	80	5	62
2017	LC-03	72	23	5	0	0	0	0	95	0	21
2014	LC	43	35	13	3	1	7	0	83	3	186
2014	LC-01	33	44	15	3	0	5	0	81	3	61
2014	LC-02	48	31	10	4	1	6	0	85	5	87
2014	LC-03	55	25	13	0	0	7	0	87	0	27

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	10	24	27	19	19	1	0	35	38	139
2019	LC-01	8	20	28	20	22	2	0	29	43	50
2019	LC-02	9	22	35	18	16	0	0	31	35	55
2018	LC	9	24	27	17	23	0	0	34	39	137
2018	LC-01	7	25	32	14	23	0	0	32	36	44
2018	LC-02	9	26	23	19	23	0	0	35	42	57
2017	LC	11	22	27	20	19	1	1	33	40	142
2017	LC-01	9	11	33	26	20	2	0	20	47	46
2017	LC-02	8	25	27	19	19	0	2	34	39	63
2017	LC-03	13	36	22	13	15	0	0	49	29	22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	2	14	33	30	21	16	51	139
2019	LC-01	4	18	32	26	20	22	46	50
2019	LC-02	2	11	35	29	24	13	53	55
2018	LC	5	16	27	24	27	21	51	136
2018	LC-01	5	16	26	30	23	21	53	43
2018	LC-02	7	18	32	23	21	25	44	57
2017	LC	5	17	31	29	18	21	47	143
2017	LC-01	4	24	28	28	15	28	44	46
2017	LC-02	6	17	30	28	18	24	46	63
2017	LC-03	4	4	42	27	22	9	49	22

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	3	22	29	29	17	24	46	139
2019	LC-01	4	28	26	30	12	32	42	50
2019	LC-02	2	24	31	22	22	25	44	55
2018	LC	7	21	27	26	18	29	44	136
2018	LC-01	7	16	32	32	14	23	45	44
2018	LC-02	9	27	27	23	14	36	38	56
2017	LC	6	19	36	22	17	25	38	143
2017	LC-01	9	15	37	24	15	24	39	46
2017	LC-02	3	27	35	17	18	30	35	63
2017	LC-03	7	18	40	27	9	24	35	22

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	3	17	29	32	19	20	51	139
2019	LC-01	2	20	20	32	26	22	58	50
2019	LC-02	4	15	33	31	18	18	49	55
2018	LC	7	15	28	26	24	22	50	136
2018	LC-01	5	7	21	47	21	12	67	43
2018	LC-02	9	23	30	14	25	32	39	57
2017	LC	6	19	36	27	11	25	39	142
2017	LC-01	4	17	33	37	9	21	46	46
2017	LC-02	6	26	30	23	15	32	37	62
2017	LC-03	4	11	53	18	13	15	31	22

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	4	29	29	20	19	0	32	39	139
2019	LC-01	6	38	26	10	20	0	44	30	50
2019	LC-02	4	27	22	27	20	0	31	47	55
2018	LC	7	20	29	22	21	1	27	43	136
2018	LC-01	9	16	40	19	14	2	26	33	43
2018	LC-02	9	25	30	19	18	0	33	37	57
2017	LC	10	23	29	24	14	0	33	38	143
2017	LC-01	13	28	28	17	13	0	41	31	46
2017	LC-02	13	25	29	16	18	0	38	33	63
2017	LC-03	4	9	33	45	9	0	13	53	22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	4	24	31	22	19	0	29	40	139
2019	LC-01	4	30	32	14	20	0	34	34	50
2019	LC-02	7	20	27	27	18	0	27	45	55
2018	LC	9	16	31	23	19	1	25	43	137
2018	LC-01	11	11	23	27	25	2	23	53	44
2018	LC-02	12	18	39	21	9	2	30	30	57
2017	LC	8	27	35	20	11	0	34	31	143
2017	LC-01	9	33	39	13	6	0	42	19	46
2017	LC-02	11	28	30	19	11	0	40	30	63
2017	LC-03	0	18	38	31	13	0	18	44	22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	15	42	30	7	4	1	0	58	12	138
2019	LC-01	12	40	32	8	8	0	0	52	16	50
2019	LC-02	20	37	28	11	2	2	0	58	13	54
2018	LC	17	39	27	12	4	1	1	57	16	136
2018	LC-01	9	36	32	18	5	0	0	45	23	44
2018	LC-02	25	38	20	11	4	2	2	65	15	56
2017	LC	19	35	25	16	5	0	0	54	21	142
2017	LC-01	15	35	30	19	0	0	0	50	19	46
2017	LC-02	18	35	22	15	10	0	0	53	24	62
2017	LC-03	29	36	22	13	0	0	0	65	13	22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	9	31	37	15	7	1	0	41	22	138
2019	LC-01	6	36	38	10	10	0	0	42	20	50
2019	LC-02	11	31	35	17	4	2	0	43	21	54
2018	LC	10	29	40	13	6	0	1	40	19	136
2018	LC-01	7	27	39	20	7	0	0	34	27	44
2018	LC-02	11	39	38	5	5	0	2	51	11	56
2017	LC	13	29	35	17	6	0	0	42	23	143
2017	LC-01	9	26	43	17	4	0	0	35	22	46
2017	LC-02	13	29	32	21	6	0	0	41	27	63
2017	LC-03	20	31	35	13	0	0	0	51	13	22

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	20	43	23	7	6	1	0	64	13	136
2019	LC-01	20	42	20	6	12	0	0	62	18	50
2019	LC-02	23	42	21	9	4	2	0	65	13	53
2018	LC	20	38	28	10	3	0	1	59	13	136
2018	LC-01	11	32	39	16	0	0	2	44	16	44
2018	LC-02	29	41	21	4	4	0	2	71	7	56
2017	LC	21	47	19	8	6	0	0	67	14	143
2017	LC-01	13	46	28	8	4	0	0	59	13	46
2017	LC-02	22	47	13	9	8	0	0	70	18	63
2017	LC-03	33	40	22	4	0	0	0	73	4	22

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	33	42	12	7	6	1	75	13	138
2019	LC-01	28	42	14	8	8	0	70	16	50
2019	LC-02	41	30	17	4	7	2	72	11	54

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	9	27	31	23	9	1	0	36	33	138
2019	LC-01	10	24	26	22	18	0	0	34	40	50
2019	LC-02	7	33	31	22	4	2	0	42	26	54
2018	LC	16	21	29	24	10	0	1	37	34	135
2018	LC-01	18	23	30	18	9	0	2	42	28	44
2018	LC-02	16	22	31	22	9	0	0	38	31	55
2017	LC	14	25	32	18	11	0	1	39	29	142
2017	LC-01	9	22	39	15	15	0	0	30	31	46
2017	LC-02	14	32	27	19	6	0	2	47	26	63
2017	LC-03	11	18	40	22	9	0	0	29	31	22

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	53	26	14	5	1	1	0	79	7	137
2019	LC-01	42	36	12	6	4	0	0	78	10	50
2019	LC-02	65	15	15	4	0	2	0	81	4	54
2018	LC	53	36	5	4	1	0	1	90	5	135
2018	LC-01	45	41	2	9	0	0	2	88	9	44
2018	LC-02	56	35	9	0	0	0	0	91	0	55
2017	LC	72	22	4	1	0	0	1	95	1	143
2017	LC-01	68	24	6	0	0	0	2	94	0	46
2017	LC-02	73	22	5	0	0	0	0	95	0	63
2017	LC-03	82	18	0	0	0	0	0	100	0	22

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	77	11	4	1	1	2	4	94	2	136
2019	LC-01	58	20	4	2	2	4	10	91	5	50
2019	LC-02	94	2	2	0	0	2	0	98	0	52
2018	LC	76	13	3	1	1	0	5	94	3	136
2018	LC-01	70	16	5	2	2	0	5	90	5	44
2018	LC-02	79	11	2	2	2	0	5	94	4	56

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	76	10	7	4	3	0	86	7	139
2019	LC-01	72	10	10	2	6	0	82	8	50
2019	LC-02	80	9	4	5	2	0	89	7	55
2018	LC	75	13	5	4	1	2	89	5	135
2018	LC-01	66	11	11	7	2	2	79	9	44
2018	LC-02	80	15	2	2	0	2	96	2	55
2017	LC	76	13	6	3	2	1	90	5	143
2017	LC-01	72	15	9	4	0	0	87	4	46
2017	LC-02	78	14	2	2	3	2	94	5	63
2017	LC-03	87	4	4	4	0	0	91	4	22

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	56	22	17	2	3	0	78	5	138
2019	LC-01	39	29	22	4	6	0	67	10	49
2019	LC-02	64	20	13	2	2	0	84	4	55
2018	LC	55	27	13	4	0	0	82	4	136
2018	LC-01	44	23	23	9	0	0	67	9	43
2018	LC-02	60	28	11	2	0	0	88	2	57
2017	LC	49	35	10	5	1	1	85	6	143
2017	LC-01	41	46	11	2	0	0	87	2	46
2017	LC-02	51	32	8	6	2	2	84	8	63
2017	LC-03	55	27	13	4	0	0	82	4	22

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	62	18	13	4	3	1	80	7	139
2019	LC-01	58	22	12	0	6	2	82	6	50
2019	LC-02	64	16	13	5	2	0	80	7	55
2018	LC	59	19	10	10	2	1	79	12	136
2018	LC-01	47	26	14	7	7	0	72	14	43
2018	LC-02	68	16	9	7	0	0	84	7	57
2017	LC	64	22	8	5	1	0	85	7	143
2017	LC-01	59	30	7	4	0	0	89	4	46
2017	LC-02	68	14	6	9	2	0	83	11	63
2017	LC-03	65	27	9	0	0	0	91	0	22

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	26	40	22	9	2	1	67	11	139
2019	LC-01	16	44	26	8	2	4	63	10	50
2019	LC-02	31	38	15	13	4	0	69	16	55
2018	LC	19	46	22	9	3	1	66	12	136
2018	LC-01	14	37	33	16	0	0	51	16	43
2018	LC-02	21	49	21	4	4	2	71	7	57
2017	LC	27	37	23	8	2	2	66	11	142
2017	LC-01	29	34	22	9	4	2	64	14	45
2017	LC-02	29	36	21	9	2	3	67	11	63
2017	LC-03	24	45	31	0	0	0	69	0	22

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	58	27	9	4	1	1	2	87	4	139
2019	LC-01	58	24	6	4	0	2	6	89	4	50
2019	LC-02	62	27	7	2	2	0	0	89	4	55
2018	LC	53	31	13	1	1	0	1	84	3	135
2018	LC-01	53	26	16	5	0	0	0	79	5	43
2018	LC-02	61	27	11	0	0	0	2	89	0	56
2017	LC	56	27	15	1	0	0	1	84	1	141
2017	LC-01	53	27	18	0	0	0	2	82	0	45
2017	LC-02	52	29	18	2	0	0	0	81	2	62
2017	LC-03	64	27	4	4	0	0	0	91	4	22

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	90	6	1	0	1	2	98	1	139
2019	LC-01	86	10	0	0	2	2	98	2	50
2019	LC-02	89	4	4	0	0	4	96	0	55
2018	LC	87	7	2	0	1	3	97	1	136
2018	LC-01	79	12	5	0	2	2	93	2	43
2018	LC-02	93	4	2	0	0	2	98	0	57
2017	LC	88	8	1	2	0	1	97	2	143
2017	LC-01	85	11	2	0	0	2	98	0	46
2017	LC-02	89	5	0	5	0	2	95	5	63
2017	LC-03	100	0	0	0	0	0	100	0	22

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	55	25	12	7	1	1	80	8	138
2019	LC-01	46	34	6	12	0	2	82	12	50
2019	LC-02	59	19	17	4	2	0	78	6	54
2018	LC	54	27	13	3	2	1	82	5	136
2018	LC-01	47	26	14	7	5	2	74	12	43
2018	LC-02	70	14	11	2	2	2	86	4	57
2017	LC	59	29	9	1	1	1	89	2	141
2017	LC-01	58	29	9	4	0	0	87	4	45
2017	LC-02	66	26	5	0	2	2	93	2	62
2017	LC-03	56	31	13	0	0	0	87	0	22

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	2	21	41	27	9	23	36	139
2019	LC-01	2	32	36	18	12	34	30	50
2019	LC-02	2	15	40	33	11	16	44	55
2018	LC	1	17	41	31	10	19	41	135
2018	LC-01	0	9	56	23	12	9	35	43
2018	LC-02	2	20	43	29	7	21	36	56
2017	LC	3	14	48	26	8	17	34	143
2017	LC-01	4	20	48	24	4	24	28	46
2017	LC-02	3	13	48	28	8	16	37	63
2017	LC-03	4	4	60	22	9	9	31	22

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	16	30	39	13	2	15	46	137
2019	LC-01	10	21	54	13	2	15	31	48
2019	LC-02	16	38	31	11	4	15	55	55
2018	LC	13	37	32	11	6	17	51	134
2018	LC-01	17	33	29	17	5	21	50	42
2018	LC-02	9	33	39	11	9	19	42	57
2017	LC	7	27	49	15	3	18	33	143
2017	LC-01	6	31	44	15	4	19	37	46
2017	LC-02	8	22	52	14	3	17	30	63
2017	LC-03	9	22	49	20	0	20	31	22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	52	39	6	2	1	0	91	3	138
2019	LC-01	46	44	6	2	2	0	90	4	50
2019	LC-02	54	35	7	4	0	0	89	4	54
2018	LC	58	34	5	1	1	1	93	2	137
2018	LC-01	36	52	7	5	0	0	89	5	44
2018	LC-02	63	26	7	0	2	2	91	2	57
2017	LC	55	34	7	3	1	0	89	4	143
2017	LC-01	39	46	11	4	0	0	85	4	46
2017	LC-02	57	32	6	2	3	0	89	5	63
2017	LC-03	82	18	0	0	0	0	100	0	22

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	31	42	9	10	7	73	17	139
2019	LC-01	30	34	10	16	10	64	26	50
2019	LC-02	27	42	11	11	9	69	20	55
2018	LC	30	46	9	10	4	76	15	136
2018	LC-01	18	41	16	18	7	59	25	44
2018	LC-02	32	53	4	7	5	84	12	57
2017	LC	29	47	8	13	4	76	17	143
2017	LC-01	24	41	15	20	0	65	20	46
2017	LC-02	27	49	5	11	8	76	19	63
2017	LC-03	38	58	0	0	4	96	4	22

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	9	91	139
2019	LC-01	6	94	50
2019	LC-02	9	91	55
2017	LC	6	94	141
2017	LC-02	10	90	62
2017	LC-03	0	100	22
2014	LC	9	91	186
2014	LC-01	8	92	61
2014	LC-02	11	89	87

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	100	0	12
2014	LC	88	12	16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	42	25	8	17	0	8	0	73	18	12
2014	LC	72	28	0	0	0	0	0	100	0	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	9	21	33	12	20	4	0	10	90	137
2019	LC-01	12	18	30	8	30	2	0	12	88	50
2019	LC-02	6	21	40	15	15	4	0	6	94	53
2018	LC	15	21	29	21	11	3	0	16	84	136
2018	LC-01	16	30	25	16	14	0	0	16	84	44
2018	LC-02	13	18	34	25	9	2	0	13	87	56
2017	LC	11	15	31	23	15	3	1	12	88	143
2017	LC-01	6	11	37	26	17	0	2	7	93	46
2017	LC-02	14	14	30	21	19	2	0	15	85	63
2017	LC-03	13	27	22	29	4	4	0	14	86	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	76	24	117
2019	LC-01	81	19	43
2019	LC-02	72	28	47

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	11	89	116
2019	LC-01	5	95	43
2019	LC-02	13	87	46
2018	LC	19	81	108
2018	LC-01	16	84	37
2018	LC-02	17	83	47

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	5	27	11	24	26	1	6	35	53	117
2019	LC-01	2	19	9	23	40	0	7	23	68	43
2019	LC-02	4	25	8	31	21	2	8	33	58	48
2018	LC	3	21	16	26	28	0	6	25	58	111
2018	LC-01	0	14	19	27	32	0	8	15	65	37
2018	LC-02	6	15	15	29	29	0	6	22	62	48
2017	LC	4	11	11	21	43	1	8	17	70	122
2017	LC-01	2	7	7	26	48	0	9	11	81	42
2017	LC-02	4	11	13	19	49	0	4	16	71	53
2017	LC-03	0	22	16	27	19	5	11	26	55	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	3	6	11	22	44	1	12	11	76	117
2019	LC-01	2	0	7	28	47	0	16	3	89	43
2019	LC-02	2	6	10	27	46	0	8	9	80	48
2018	LC	2	8	12	16	50	1	11	11	76	111
2018	LC-01	0	3	11	16	54	3	14	3	84	37
2018	LC-02	2	10	13	19	46	0	10	14	72	48
2017	LC	1	4	6	16	63	1	9	5	88	121
2017	LC-01	0	0	0	24	62	2	12	0	100	42
2017	LC-02	0	4	8	13	72	0	4	4	88	53
2017	LC-03	6	11	6	17	54	0	6	18	76	17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	46	17	19	4	4	1	9	70	9	137
2019	LC-01	46	12	20	4	8	0	10	64	13	50
2019	LC-02	41	20	22	2	2	2	11	70	4	54
2018	LC	49	15	14	5	4	1	12	73	11	136
2018	LC-01	52	9	18	0	2	0	18	75	3	44
2018	LC-02	51	18	9	11	4	2	7	75	15	57

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - LC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment