2019 Public Service Employee Survey Results for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	47	4	12	0	84	12	57
2019	IS-03	36	43	7	14	0	79	14	14
2019	IS-04	27	55	9	9	0	82	9	11
2019	IS-05	31	56	0	13	0	88	13	16
2017	IS	30	54	6	4	6	84	10	50
2017	IS-03	46	31	8	0	15	77	15	13
2017	IS-04	18	55	9	18	0	73	18	11
2017	IS-05	24	76	0	0	0	100	0	17
2014	IS	37	60	2	2	0	96	2	57
2014	IS-03	38	56	0	6	0	94	6	16
2014	IS-05	32	68	0	0	0	100	0	19
2011	IS	41	38	7	13	2	79	15	61
2011	IS-03	23	50	5	18	5	73	23	22
2011	IS-05	56	25	0	19	0	81	19	16
2008	IS	45	40	2	11	2	85	13	55
2008	IS-05	47	41	0	12	0	88	12	17

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	67	23	4	7	0	89	7	57
2019	IS-03	50	43	0	7	0	93	7	14
2019	IS-04	73	18	0	9	0	91	9	11
2019	IS-05	75	13	6	6	0	88	6	16
2017	IS	60	32	4	2	2	92	4	50
2017	IS-03	69	23	8	0	0	92	0	13
2017	IS-04	73	18	0	0	9	91	9	11
2017	IS-05	47	47	0	6	0	94	6	17
2014	IS	70	19	4	2	5	89	7	57
2014	IS-03	56	31	6	0	6	88	6	16
2014	IS-05	84	16	0	0	0	100	0	19
2011	IS	67	21	8	2	2	89	3	61
2011	IS-03	55	27	18	0	0	82	0	22
2011	IS-05	81	19	0	0	0	100	0	16
2008	IS	64	27	2	7	0	91	7	55
2008	IS-05	71	24	0	6	0	94	6	17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	30	9	11	0	80	11	56
2019	IS-03	43	29	7	21	0	71	21	14
2019	IS-04	60	30	10	0	0	90	0	10
2019	IS-05	44	25	13	19	0	69	19	16
2017	IS	44	26	10	16	4	70	20	50
2017	IS-03	54	31	0	8	8	85	15	13
2017	IS-04	36	27	9	27	0	64	27	11
2017	IS-05	41	29	24	6	0	71	6	17
2014	IS	42	40	5	5	7	82	12	57
2014	IS-03	37	31	7	19	6	68	25	16
2014	IS-05	32	47	11	0	11	79	11	19
2011	IS	56	30	5	8	2	85	10	61
2011	IS-03	45	32	9	9	5	77	14	22
2011	IS-05	69	31	0	0	0	100	0	16

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	26	26	14	4	2	55	18	57
2019	IS-03	36	7	29	21	7	0	43	29	14
2019	IS-04	0	45	36	18	0	0	45	18	11
2019	IS-05	25	25	31	6	6	6	53	13	16
2018	IS	18	36	20	23	0	2	56	23	44
2018	IS-03	25	17	25	33	0	0	42	33	12
2018	IS-05	13	40	27	20	0	0	53	20	15
2017	IS	32	40	10	14	4	0	72	18	50
2017	IS-03	46	15	8	23	8	0	62	31	13
2017	IS-04	36	36	0	27	0	0	73	27	11
2017	IS-05	18	65	18	0	0	0	82	0	17
2014	IS	35	44	14	4	4	0	79	7	57
2014	IS-03	31	38	19	6	6	0	69	12	16
2014	IS-05	47	37	16	0	0	0	84	0	19
2011	IS	31	49	10	5	0	5	84	5	61
2011	IS-03	18	55	14	5	0	9	80	5	22
2011	IS-05	63	31	6	0	0	0	94	0	16
2008	IS	30	33	22	13	2	0	63	15	54
2008	IS-05	25	31	31	13	0	0	56	13	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	37	14	11	0	75	11	57
2019	IS-03	43	21	14	21	0	64	21	14
2019	IS-04	18	45	18	18	0	64	18	11
2019	IS-05	38	44	13	6	0	81	6	16
2017	IS	56	38	6	0	0	94	0	50
2017	IS-03	69	31	0	0	0	100	0	13
2017	IS-04	55	27	18	0	0	82	0	11
2017	IS-05	35	65	0	0	0	100	0	17
2014	IS	49	37	4	9	2	86	11	57
2014	IS-03	44	38	6	12	0	81	12	16
2014	IS-05	58	42	0	0	0	100	0	19

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	33	7	9	0	84	9	57
2019	IS-03	50	29	21	0	0	79	0	14
2019	IS-04	64	27	0	9	0	91	9	11
2019	IS-05	44	31	0	25	0	75	25	16
2018	IS	42	35	16	5	2	77	7	43
2018	IS-03	67	25	8	0	0	92	0	12
2018	IS-05	27	40	20	7	7	67	13	15
2017	IS	54	28	10	6	2	82	8	50
2017	IS-03	62	23	8	8	0	85	8	13
2017	IS-04	73	18	0	9	0	91	9	11
2017	IS-05	47	35	6	6	6	82	12	17
2014	IS	61	30	7	2	0	91	2	57
2014	IS-03	63	31	6	0	0	94	0	16
2014	IS-05	63	26	11	0	0	89	0	19
2011	IS	63	25	7	3	2	88	5	60
2011	IS-03	52	29	14	5	0	81	5	21
2011	IS-05	69	31	0	0	0	100	0	16

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	42	14	7	7	72	14	57
2019	IS-03	29	36	14	14	7	64	21	14
2019	IS-04	27	64	9	0	0	91	0	11
2019	IS-05	38	38	6	13	6	75	19	16
2018	IS	25	39	20	9	7	64	16	44
2018	IS-03	33	33	17	8	8	67	17	12
2018	IS-05	13	40	20	13	13	53	27	15
2017	IS	36	38	10	10	6	74	16	50
2017	IS-03	38	23	15	23	0	62	23	13
2017	IS-04	45	45	0	9	0	91	9	11
2017	IS-05	41	41	12	0	6	82	6	17
2014	IS	25	54	7	7	7	79	14	57
2014	IS-03	19	56	6	0	19	75	19	16
2014	IS-05	42	37	11	5	5	79	11	19
2011	IS	25	52	12	8	3	77	12	60
2011	IS-03	29	43	24	5	0	71	5	21
2011	IS-05	31	50	6	6	6	81	13	16
2008	IS	31	46	11	4	7	78	11	54
2008	IS-05	38	44	6	0	13	81	13	16

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	42	12	12	4	0	72	16	57
2019	IS-03	29	43	7	14	7	0	71	21	14
2019	IS-04	27	45	9	18	0	0	73	18	11
2019	IS-05	31	44	13	13	0	0	75	13	16
2018	IS	23	25	18	30	5	0	48	34	44
2018	IS-03	8	42	8	42	0	0	50	42	12
2018	IS-05	20	13	27	33	7	0	33	40	15
2017	IS	28	34	18	12	8	0	62	20	50
2017	IS-03	31	31	15	15	8	0	62	23	13
2017	IS-04	27	45	9	18	0	0	73	18	11
2017	IS-05	29	29	29	6	6	0	59	12	17
2014	IS	25	51	11	9	4	2	77	12	57
2014	IS-03	12	69	6	12	0	0	81	12	16
2014	IS-05	47	37	11	5	0	0	84	5	19
2011	IS	41	33	8	10	8	0	74	18	61
2011	IS-03	45	14	18	14	9	0	59	23	22
2011	IS-05	56	25	0	13	6	0	81	19	16

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	34	16	16	5	63	21	56
2019	IS-03	46	23	15	8	8	69	15	13
2019	IS-04	18	45	0	27	9	64	36	11
2019	IS-05	31	25	19	25	0	56	25	16
2018	IS	23	27	18	18	14	50	32	44
2018	IS-03	25	17	33	8	17	42	25	12
2018	IS-05	20	13	7	33	27	33	60	15
2017	IS	28	40	8	18	6	68	24	50
2017	IS-03	31	31	8	31	0	62	31	13
2017	IS-04	27	45	0	27	0	73	27	11
2017	IS-05	24	47	18	6	6	71	12	17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	42	12	5	0	0	0	82	5	57
2019	IS-03	29	50	14	7	0	0	0	79	7	14
2019	IS-04	36	45	18	0	0	0	0	82	0	11
2019	IS-05	50	38	6	6	0	0	0	88	6	16
2018	IS	32	45	16	5	0	0	2	79	5	44
2018	IS-03	50	33	17	0	0	0	0	83	0	12
2018	IS-05	27	40	27	7	0	0	0	67	7	15
2017	IS	46	32	8	12	2	0	0	78	14	50
2017	IS-03	46	31	8	15	0	0	0	77	15	13
2017	IS-04	36	45	9	9	0	0	0	82	9	11
2017	IS-05	53	41	0	6	0	0	0	94	6	17
2014	IS	44	37	12	5	0	2	0	82	5	57
2014	IS-03	38	37	12	12	0	0	0	75	12	16
2014	IS-05	53	32	5	5	0	5	0	89	6	19
2011	IS	49	34	8	5	3	0	0	84	8	61
2011	IS-03	32	50	5	5	9	0	0	82	14	22
2011	IS-05	69	13	13	6	0	0	0	81	6	16
2008	IS	30	54	7	4	6	0	0	83	9	54
2008	IS-05	25	63	6	0	6	0	0	88	6	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	33	21	9	5	65	14	57
2019	IS-03	36	21	21	14	7	57	21	14
2019	IS-04	18	55	18	9	0	73	9	11
2019	IS-05	44	25	13	13	6	69	19	16
2018	IS	25	34	11	23	7	59	30	44
2018	IS-03	17	50	0	33	0	67	33	12
2018	IS-05	20	20	20	27	13	40	40	15
2017	IS	33	30	16	12	8	63	20	49
2017	IS-03	38	15	15	31	0	54	31	13
2017	IS-04	27	45	9	9	9	73	18	11
2017	IS-05	38	31	19	6	6	69	13	16

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	34	20	2	4	0	75	5	56
2019	IS-03	43	21	29	7	0	0	64	7	14
2019	IS-04	45	36	18	0	0	0	82	0	11
2019	IS-05	38	44	13	0	6	0	81	6	16
2018	IS	39	34	20	2	5	0	73	7	44
2018	IS-03	50	42	8	0	0	0	92	0	12
2018	IS-05	20	27	40	0	13	0	47	13	15
2017	IS	44	40	6	8	2	0	84	10	50
2017	IS-03	38	46	0	15	0	0	85	15	13
2017	IS-04	45	36	18	0	0	0	82	0	11
2017	IS-05	53	35	6	6	0	0	88	6	17
2014	IS	53	32	7	5	4	0	84	9	57
2014	IS-03	50	37	0	6	6	0	88	12	16
2014	IS-05	68	16	11	5	0	0	84	5	19
2011	IS	49	33	8	2	7	2	83	8	61
2011	IS-03	45	32	14	0	5	5	81	5	22
2011	IS-05	56	31	6	0	6	0	88	6	16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	39	18	16	2	0	65	18	57
2019	IS-03	29	50	0	21	0	0	79	21	14
2019	IS-04	18	45	18	18	0	0	64	18	11
2019	IS-05	38	25	13	19	6	0	63	25	16
2018	IS	23	28	21	16	12	0	51	28	43
2018	IS-03	25	25	17	25	8	0	50	33	12
2018	IS-05	13	27	27	13	20	0	40	33	15
2017	IS	32	38	14	10	4	2	71	14	50
2017	IS-03	38	15	8	23	8	8	58	33	13
2017	IS-04	18	55	27	0	0	0	73	0	11
2017	IS-05	29	47	18	6	0	0	76	6	17
2014	IS	25	47	16	11	2	0	72	12	57
2014	IS-03	19	50	19	12	0	0	69	12	16
2014	IS-05	26	58	5	11	0	0	84	11	19
2011	IS	38	41	7	8	5	2	80	13	61
2011	IS-03	27	41	14	5	9	5	71	14	22
2011	IS-05	50	44	0	6	0	0	94	6	16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	37	18	11	4	0	68	14	57
2019	IS-03	36	36	21	0	7	0	71	7	14
2019	IS-04	18	55	18	9	0	0	73	9	11
2019	IS-05	50	19	0	25	6	0	69	31	16
2018	IS	28	30	14	21	7	0	58	28	43
2018	IS-03	17	33	25	17	8	0	50	25	12
2018	IS-05	27	20	13	33	7	0	47	40	15
2017	IS	44	20	24	10	0	2	65	10	50
2017	IS-03	46	23	15	15	0	0	69	15	13
2017	IS-04	36	27	36	0	0	0	64	0	11
2017	IS-05	47	24	24	6	0	0	71	6	17
2014	IS	33	44	9	11	4	0	77	14	57
2014	IS-03	25	44	6	19	6	0	69	25	16
2014	IS-05	37	63	0	0	0	0	100	0	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	46	19	9	0	0	72	9	57
2019	IS-03	36	29	21	14	0	0	64	14	14
2019	IS-04	9	73	18	0	0	0	82	0	11
2019	IS-05	38	31	19	13	0	0	69	13	16
2018	IS	25	36	18	11	9	0	61	20	44
2018	IS-03	25	50	17	8	0	0	75	8	12
2018	IS-05	20	13	33	13	20	0	33	33	15
2017	IS	32	36	16	16	0	0	68	16	50
2017	IS-03	38	31	8	23	0	0	69	23	13
2017	IS-04	18	45	27	9	0	0	64	9	11
2017	IS-05	29	35	24	12	0	0	65	12	17
2014	IS	33	51	11	2	4	0	84	5	57
2014	IS-03	32	37	19	6	6	0	69	12	16
2014	IS-05	42	53	5	0	0	0	95	0	19
2011	IS	34	52	3	3	5	2	88	8	61
2011	IS-03	36	45	5	5	9	0	82	14	22
2011	IS-05	31	69	0	0	0	0	100	0	16

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	35	11	14	2	0	74	16	57
2019	IS-03	43	36	7	14	0	0	79	14	14
2019	IS-04	27	55	0	18	0	0	82	18	11
2019	IS-05	50	19	13	19	0	0	69	19	16
2018	IS	34	32	14	18	2	0	66	20	44
2018	IS-03	33	42	17	8	0	0	75	8	12
2018	IS-05	20	20	20	33	7	0	40	40	15
2017	IS	44	34	8	12	2	0	78	14	50
2017	IS-03	54	31	0	15	0	0	85	15	13
2017	IS-04	36	45	18	0	0	0	82	0	11
2017	IS-05	47	29	12	12	0	0	76	12	17
2014	IS	46	37	12	4	2	0	82	5	57
2014	IS-03	44	31	12	6	6	0	75	12	16
2014	IS-05	63	21	16	0	0	0	84	0	19
2011	IS	38	47	3	10	0	2	86	10	60
2011	IS-03	33	57	0	5	0	5	95	5	21
2011	IS-05	44	44	0	13	0	0	88	13	16
2008	IS	37	44	9	7	2	0	81	9	54
2008	IS-05	31	44	13	6	6	0	75	13	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	32	23	4	5	68	9	56
2019	IS-03	46	23	8	8	15	69	23	13
2019	IS-04	36	36	27	0	0	73	0	11
2019	IS-05	25	44	25	6	0	69	6	16
2018	IS	34	36	14	9	7	70	16	44
2018	IS-03	67	25	8	0	0	92	0	12
2018	IS-05	27	27	20	13	13	53	27	15
2017	IS	34	48	10	2	6	82	8	50
2017	IS-03	62	38	0	0	0	100	0	13
2017	IS-04	36	36	9	9	9	73	18	11
2017	IS-05	29	53	12	0	6	82	6	17
2014	IS	39	46	12	4	0	84	4	57
2014	IS-03	63	37	0	0	0	100	0	16
2014	IS-05	32	47	21	0	0	79	0	19
2011	IS	40	40	18	2	0	80	2	60
2011	IS-03	27	50	23	0	0	77	0	22
2011	IS-05	40	53	7	0	0	93	0	15
2008	IS	28	37	24	7	4	65	11	54
2008	IS-05	19	38	38	6	0	56	6	16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	32	28	26	2	2	0	29	43	57
2019	IS-03	0	36	29	36	0	0	0	36	36	14
2019	IS-04	9	27	27	27	0	9	0	30	40	11
2019	IS-05	13	31	25	31	0	0	0	31	44	16
2018	IS	18	23	48	9	2	0	0	11	41	44
2018	IS-03	8	33	33	25	0	0	0	25	42	12
2018	IS-05	27	13	53	7	0	0	0	7	40	15
2017	IS	18	22	32	17	10	0	0	27	41	49
2017	IS-03	0	38	38	8	15	0	0	23	38	13
2017	IS-04	27	18	27	18	9	0	0	27	45	11
2017	IS-05	25	19	38	19	0	0	0	19	44	16
2014	IS	9	12	46	23	11	0	0	33	21	57
2014	IS-03	12	12	44	19	12	0	0	31	25	16
2014	IS-05	11	11	53	21	5	0	0	26	21	19
2011	IS	10	25	39	21	2	2	2	24	36	61
2011	IS-03	14	14	45	18	5	5	0	24	29	22
2011	IS-05	13	25	25	31	0	0	6	33	40	16
2008	IS	13	22	31	20	11	2	0	32	36	54
2008	IS-05	12	18	35	18	18	0	0	35	29	17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	18	16	39	11	5	0	52	31	57
2019	IS-03	7	21	7	50	14	0	0	64	29	14
2019	IS-04	18	27	18	27	0	9	0	30	50	11
2019	IS-05	13	25	19	25	13	6	0	40	40	16
2018	IS	30	16	33	12	7	2	0	19	48	43
2018	IS-03	17	8	58	8	8	0	0	17	25	12
2018	IS-05	50	14	21	7	7	0	0	14	64	14
2017	IS	12	20	22	27	16	2	0	44	33	49
2017	IS-03	8	31	8	23	23	8	0	50	42	13
2017	IS-04	18	18	27	27	9	0	0	36	36	11
2017	IS-05	13	19	38	19	13	0	0	31	31	16
2014	IS	5	12	26	40	16	0	0	56	18	57
2014	IS-03	12	0	37	32	19	0	0	50	12	16
2014	IS-05	5	21	16	53	5	0	0	58	26	19
2011	IS	7	13	23	30	25	0	2	56	20	60
2011	IS-03	14	14	23	27	23	0	0	50	27	22
2011	IS-05	0	19	31	25	19	0	6	47	20	16
2008	IS	0	15	33	31	20	2	0	52	15	55
2008	IS-05	0	12	35	24	29	0	0	53	12	17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	39	18	20	0	0	0	20	63	56
2019	IS-03	7	57	21	14	0	0	0	14	64	14
2019	IS-04	27	36	27	9	0	0	0	9	64	11
2019	IS-05	38	38	6	19	0	0	0	19	75	16
2018	IS	36	30	23	7	5	0	0	11	66	44
2018	IS-03	33	25	25	8	8	0	0	17	58	12
2018	IS-05	40	40	20	0	0	0	0	0	80	15
2017	IS	16	16	38	20	10	0	0	30	32	50
2017	IS-03	15	8	38	23	15	0	0	38	23	13
2017	IS-04	27	27	27	9	9	0	0	18	55	11
2017	IS-05	12	24	41	24	0	0	0	24	35	17
2014	IS	18	23	30	18	11	2	0	29	41	57
2014	IS-03	31	12	25	25	6	0	0	31	44	16
2014	IS-05	26	32	21	16	5	0	0	21	58	19
2011	IS	16	20	38	15	8	2	2	24	37	61
2011	IS-03	14	14	41	18	9	5	0	29	29	22
2011	IS-05	19	31	31	6	6	0	6	13	53	16
2008	IS	11	28	30	20	7	4	0	29	40	54
2008	IS-05	0	35	29	24	6	6	0	31	38	17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	7	37	28	25	4	0	28	44	57
2019	IS-03	0	29	21	43	7	0	50	29	14
2019	IS-04	9	64	18	9	0	0	9	73	11
2019	IS-05	13	25	44	19	0	0	19	38	16
2018	IS	23	23	23	23	7	2	30	47	44
2018	IS-03	25	8	25	33	8	0	42	33	12
2018	IS-05	20	33	20	27	0	0	27	53	15
2017	IS	10	27	30	20	12	0	33	37	49
2017	IS-03	15	8	31	23	23	0	46	23	13
2017	IS-04	9	36	36	18	0	0	18	45	11
2017	IS-05	13	44	19	19	6	0	25	56	16
2014	IS	5	23	40	21	11	0	32	28	57
2014	IS-03	6	19	44	6	25	0	31	25	16
2014	IS-05	5	11	58	21	5	0	26	16	19
2011	IS	10	15	43	25	7	2	32	25	61
2011	IS-03	9	9	45	27	9	0	36	18	22
2011	IS-05	6	25	38	25	0	6	27	33	16
2008	IS	5	29	33	25	7	0	33	35	55
2008	IS-05	0	35	29	24	12	0	35	35	17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	7	21	35	25	11	2	0	36	29	57
2019	IS-03	7	14	21	43	7	7	0	54	23	14
2019	IS-04	9	27	45	18	0	0	0	18	36	11
2019	IS-05	13	25	38	13	13	0	0	25	38	16
2018	IS	30	27	18	16	7	2	0	23	58	44
2018	IS-03	17	25	17	33	0	8	0	36	45	12
2018	IS-05	40	33	13	7	7	0	0	13	73	15
2017	IS	20	33	26	10	10	0	0	21	53	49
2017	IS-03	8	38	15	23	15	0	0	38	46	13
2017	IS-04	27	45	27	0	0	0	0	0	73	11
2017	IS-05	19	25	38	13	6	0	0	19	44	16
2014	IS	12	25	32	14	14	2	2	29	38	57
2014	IS-03	25	25	19	6	19	6	0	27	54	16
2014	IS-05	5	16	37	32	11	0	0	42	21	19
2011	IS	10	23	34	21	8	0	3	31	34	61
2011	IS-03	9	23	32	23	14	0	0	36	32	22
2011	IS-05	13	13	44	19	0	0	13	21	29	16
2008	IS	9	24	29	18	18	0	2	37	33	55
2008	IS-05	12	24	35	24	6	0	0	29	35	17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	21	26	18	14	5	0	33	39	57
2019	IS-03	7	21	21	36	14	0	0	50	29	14
2019	IS-04	27	45	9	18	0	0	0	18	73	11
2019	IS-05	19	13	38	6	13	13	0	21	36	16
2018	IS	36	30	18	5	5	5	2	10	71	44
2018	IS-03	25	33	17	8	8	8	0	18	64	12
2018	IS-05	47	27	20	7	0	0	0	7	73	15
2017	IS	14	28	28	16	8	2	4	26	45	50
2017	IS-03	8	31	15	31	8	8	0	42	42	13
2017	IS-04	27	18	36	9	9	0	0	18	45	11
2017	IS-05	6	41	29	12	6	0	6	19	50	17
2014	IS	0	14	28	33	19	2	4	56	15	57
2014	IS-03	0	25	31	19	19	6	0	40	27	16
2014	IS-05	0	11	21	42	21	0	5	67	11	19
2011	IS	5	12	33	25	17	5	3	45	18	60
2011	IS-03	5	14	29	24	19	10	0	47	21	21
2011	IS-05	0	13	44	25	13	0	6	40	13	16
2008	IS	9	29	16	25	15	4	2	42	40	55
2008	IS-05	6	29	24	24	18	0	0	41	35	17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	29	25	25	9	4	0	35	39	56
2019	IS-03	7	14	29	43	7	0	0	50	21	14
2019	IS-04	18	36	18	27	0	0	0	27	55	11
2019	IS-05	13	33	20	20	7	7	0	29	50	15
2018	IS	25	20	18	23	5	7	2	30	50	44
2018	IS-03	25	33	8	17	8	8	0	27	64	12
2018	IS-05	40	7	27	20	7	0	0	27	47	15
2017	IS	14	14	38	12	16	6	0	30	30	50
2017	IS-03	0	31	31	0	31	8	0	33	33	13
2017	IS-04	27	18	18	18	9	9	0	30	50	11
2017	IS-05	24	0	59	6	6	6	0	13	25	17
2014	IS	12	16	26	23	19	2	2	44	29	57
2014	IS-03	12	12	31	19	25	0	0	44	25	16
2014	IS-05	16	16	16	26	16	5	5	47	35	19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	19	39	23	5	2	29	32	57
2019	IS-03	14	29	36	21	0	0	21	43	14
2019	IS-04	0	18	45	27	0	9	30	20	11
2019	IS-05	13	25	38	25	0	0	25	38	16

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	67	19	7	7	0	0	86	7	57
2019	IS-03	57	14	14	14	0	0	71	14	14
2019	IS-04	64	36	0	0	0	0	100	0	11
2019	IS-05	69	19	6	6	0	0	88	6	16
2017	IS	66	26	2	0	4	2	94	4	50
2017	IS-03	69	15	0	0	8	8	92	8	13
2017	IS-04	82	18	0	0	0	0	100	0	11
2017	IS-05	59	35	0	0	6	0	94	6	17
2014	IS	77	18	2	0	4	0	95	4	57
2014	IS-03	56	31	6	0	7	0	87	7	16
2014	IS-05	95	5	0	0	0	0	100	0	19
2011	IS	67	21	5	5	0	2	90	5	61
2011	IS-03	55	27	9	5	0	5	86	5	22
2011	IS-05	81	19	0	0	0	0	100	0	16
2008	IS	69	22	0	4	2	4	94	6	55
2008	IS-05	76	24	0	0	0	0	100	0	17

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	30	12	14	4	5	9	65	20	57
2019	IS-03	29	21	7	21	0	7	14	64	27	14
2019	IS-04	9	55	18	9	0	9	0	70	10	11
2019	IS-05	25	13	13	19	6	6	19	50	33	16
2018	IS	14	23	23	23	9	2	5	40	35	43
2018	IS-03	17	25	17	33	0	0	8	45	36	12
2018	IS-05	7	0	33	27	20	7	7	8	54	15
2017	IS	22	28	22	8	8	4	8	57	18	50
2017	IS-03	23	31	15	8	8	8	8	64	18	13
2017	IS-04	36	27	9	9	0	9	9	78	11	11
2017	IS-05	12	18	41	12	12	0	6	31	25	17
2014	IS	47	26	16	2	2	4	4	79	4	57
2014	IS-03	25	31	25	6	6	0	6	60	13	16
2014	IS-05	53	32	11	0	0	0	5	89	0	19

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	25	18	11	4	0	68	14	57
2019	IS-03	29	36	21	14	0	0	64	14	14
2019	IS-04	45	27	9	18	0	0	73	18	11
2019	IS-05	44	25	13	6	13	0	69	19	16
2018	IS	26	26	9	28	12	0	51	40	43
2018	IS-03	25	33	0	25	17	0	58	42	12
2018	IS-05	20	13	13	47	7	0	33	53	15
2017	IS	34	40	14	6	4	2	76	10	50
2017	IS-03	31	38	8	15	8	0	69	23	13
2017	IS-04	55	27	9	9	0	0	82	9	11
2017	IS-05	24	59	12	0	0	6	88	0	17
2014	IS	54	33	4	4	5	0	88	9	57
2014	IS-03	31	50	0	12	6	0	81	19	16
2014	IS-05	63	32	5	0	0	0	95	0	19

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	28	5	7	5	82	12	57
2019	IS-03	43	36	7	7	7	79	14	14
2019	IS-04	45	55	0	0	0	100	0	11
2019	IS-05	63	13	6	13	6	75	19	16
2018	IS	44	33	5	14	5	77	19	43
2018	IS-03	42	33	0	25	0	75	25	12
2018	IS-05	27	40	13	13	7	67	20	15
2017	IS	54	36	2	8	0	90	8	50
2017	IS-03	62	31	0	8	0	92	8	13
2017	IS-04	55	45	0	0	0	100	0	11
2017	IS-05	53	35	6	6	0	88	6	17
2014	IS	58	35	4	4	0	93	4	57
2014	IS-03	44	50	6	0	0	94	0	16
2014	IS-05	68	21	5	5	0	89	5	19

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	46	7	5	0	88	5	57
2019	IS-03	36	43	14	7	0	79	7	14
2019	IS-04	45	55	0	0	0	100	0	11
2019	IS-05	38	44	6	13	0	81	13	16
2018	IS	35	44	12	7	2	79	9	43
2018	IS-03	33	50	8	8	0	83	8	12
2018	IS-05	27	33	20	13	7	60	20	15

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	18	13	4	2	2	5	81	6	56
2019	IS-03	54	15	15	8	0	0	8	75	8	13
2019	IS-04	55	27	9	9	0	0	0	82	9	11
2019	IS-05	63	19	13	0	6	0	0	81	6	16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	26	11	12	4	2	0	73	16	57
2019	IS-03	43	14	29	14	0	0	0	57	14	14
2019	IS-04	27	36	9	18	9	0	0	64	27	11
2019	IS-05	44	25	6	13	6	6	0	73	20	16
2018	IS	30	39	9	9	9	0	5	71	19	44
2018	IS-03	17	50	17	8	8	0	0	67	17	12
2018	IS-05	27	20	13	13	20	0	7	50	36	15
2017	IS	52	28	12	8	0	0	0	80	8	50
2017	IS-03	46	38	0	15	0	0	0	85	15	13
2017	IS-04	45	27	18	9	0	0	0	73	9	11
2017	IS-05	59	29	12	0	0	0	0	88	0	17
2014	IS	61	23	5	5	5	0	0	84	11	57
2014	IS-03	44	31	6	6	12	0	0	75	19	16
2014	IS-05	79	16	5	0	0	0	0	95	0	19
2011	IS	44	38	7	10	2	0	0	82	11	61
2011	IS-03	36	36	14	14	0	0	0	73	14	22
2011	IS-05	56	25	0	19	0	0	0	81	19	16
2008	IS	39	28	9	9	13	2	0	68	23	54
2008	IS-05	50	6	13	19	6	6	0	60	27	16

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	32	5	7	2	2	0	86	9	57
2019	IS-03	50	29	7	7	7	0	0	79	14	14
2019	IS-04	36	55	0	9	0	0	0	91	9	11
2019	IS-05	50	25	13	6	0	6	0	80	7	16
2018	IS	34	39	9	5	9	2	2	76	14	44
2018	IS-03	25	33	25	8	8	0	0	58	17	12
2018	IS-05	33	40	7	0	20	0	0	73	20	15
2017	IS	54	28	8	8	2	0	0	82	10	50
2017	IS-03	62	15	0	15	8	0	0	77	23	13
2017	IS-04	45	27	18	9	0	0	0	73	9	11
2017	IS-05	53	35	6	6	0	0	0	88	6	17
2014	IS	70	14	5	7	0	0	4	87	7	57
2014	IS-03	56	25	6	0	0	0	12	93	0	16
2014	IS-05	74	16	5	5	0	0	0	89	5	19
2011	IS	51	23	11	11	0	3	0	76	12	61
2011	IS-03	50	14	14	18	0	5	0	67	19	22
2011	IS-05	63	31	6	0	0	0	0	94	0	16
2008	IS	52	19	11	7	7	4	0	73	15	54
2008	IS-05	56	19	13	0	6	6	0	80	7	16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	35	7	5	0	2	2	87	5	57
2019	IS-03	50	36	7	7	0	0	0	86	7	14
2019	IS-04	36	55	0	9	0	0	0	91	9	11
2019	IS-05	38	31	13	6	0	6	6	79	7	16
2018	IS	35	35	5	14	12	0	0	70	26	43
2018	IS-03	25	33	17	17	8	0	0	58	25	12
2018	IS-05	33	27	0	20	20	0	0	60	40	15
2017	IS	50	34	4	10	2	0	0	84	12	50
2017	IS-03	62	23	0	8	8	0	0	85	15	13
2017	IS-04	36	36	9	18	0	0	0	73	18	11
2017	IS-05	47	47	0	6	0	0	0	94	6	17
2014	IS	61	23	4	9	4	0	0	84	12	57
2014	IS-03	44	25	6	25	0	0	0	69	25	16
2014	IS-05	74	21	0	5	0	0	0	95	5	19
2011	IS	39	39	10	11	0	0	0	79	11	61
2011	IS-03	32	41	14	14	0	0	0	73	14	22
2011	IS-05	44	31	13	13	0	0	0	75	13	16
2008	IS	43	31	9	6	9	2	0	75	15	54
2008	IS-05	56	25	6	6	6	0	0	81	13	16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	84	12	0	0	2	2	98	2	57
2019	IS-03	86	7	0	0	0	7	100	0	14
2019	IS-04	73	27	0	0	0	0	100	0	11
2019	IS-05	88	6	0	0	6	0	94	6	16
2017	IS	80	12	2	6	0	0	92	6	50
2017	IS-03	85	8	0	8	0	0	92	8	13
2017	IS-04	82	18	0	0	0	0	100	0	11
2017	IS-05	76	6	6	12	0	0	82	12	17
2014	IS	86	11	4	0	0	0	96	0	57
2014	IS-03	81	6	12	0	0	0	88	0	16
2014	IS-05	89	11	0	0	0	0	100	0	19
2011	IS	87	7	3	0	2	2	95	2	61
2011	IS-03	86	5	5	0	0	5	95	0	22
2011	IS-05	94	6	0	0	0	0	100	0	16
2008	IS	87	7	4	0	0	2	96	0	54
2008	IS-05	88	0	12	0	0	0	88	0	17

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	18	4	4	5	2	4	87	9	57
2019	IS-03	71	29	0	0	0	0	0	100	0	14
2019	IS-04	82	0	9	0	9	0	0	82	9	11
2019	IS-05	56	13	6	6	13	0	6	73	20	16
2017	IS	58	24	8	0	4	6	0	87	4	50
2017	IS-03	69	8	8	0	15	0	0	77	15	13
2017	IS-04	73	18	9	0	0	0	0	91	0	11
2017	IS-05	53	35	6	0	0	6	0	94	0	17
2014	IS	68	21	0	5	0	4	2	94	6	57
2014	IS-03	50	31	0	12	0	0	6	87	13	16
2014	IS-05	84	11	0	0	0	5	0	100	0	19
2011	IS	48	26	8	7	3	3	5	80	11	61
2011	IS-03	41	23	5	9	9	0	14	74	21	22
2011	IS-05	44	25	19	13	0	0	0	69	13	16

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	70	16	11	2	2	0	86	4	57
2019	IS-03	57	21	14	0	7	0	79	7	14
2019	IS-04	73	18	9	0	0	0	91	0	11
2019	IS-05	75	13	6	6	0	0	88	6	16
2018	IS	50	34	5	2	7	2	86	9	44
2018	IS-03	25	50	17	0	8	0	75	8	12
2018	IS-05	47	27	0	7	13	7	79	21	15
2017	IS	56	26	12	4	0	2	84	4	50
2017	IS-03	62	23	15	0	0	0	85	0	13
2017	IS-04	64	27	0	9	0	0	91	9	11
2017	IS-05	53	29	12	0	0	6	88	0	17

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	35	5	7	0	88	7	57
2019	IS-03	50	36	7	7	0	86	7	14
2019	IS-04	27	55	9	9	0	82	9	11
2019	IS-05	56	25	6	13	0	81	13	16
2018	IS	43	25	11	11	9	68	20	44
2018	IS-03	42	25	17	0	17	67	17	12
2018	IS-05	40	20	7	20	13	60	33	15
2017	IS	52	26	18	0	4	78	4	50
2017	IS-03	54	23	8	0	15	77	15	13
2017	IS-04	45	27	27	0	0	73	0	11
2017	IS-05	53	29	18	0	0	82	0	17
2014	IS	56	26	7	11	0	82	11	57
2014	IS-03	38	31	12	19	0	69	19	16
2014	IS-05	74	21	0	5	0	95	5	19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	50	0	7	0	0	0	93	7	14

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	39	11	14	7	2	68	21	57
2019	IS-03	29	36	7	14	7	7	69	23	14
2019	IS-04	27	36	9	18	9	0	64	27	11
2019	IS-05	38	31	13	13	6	0	69	19	16
2018	IS	23	23	12	19	14	9	51	36	43
2018	IS-03	17	33	8	17	17	8	55	36	12
2018	IS-05	21	21	14	21	14	7	46	38	14
2017	IS	14	38	26	8	8	6	55	17	50
2017	IS-03	31	38	15	8	0	8	75	8	13
2017	IS-04	9	18	36	9	9	18	33	22	11
2017	IS-05	6	53	29	0	12	0	59	12	17
2014	IS	37	40	11	7	2	4	80	9	57
2014	IS-03	31	44	6	12	0	6	80	13	16
2014	IS-05	47	37	5	5	0	5	89	6	19
2011	IS	38	31	16	8	2	5	72	10	61
2011	IS-03	18	27	27	14	0	14	53	16	22
2011	IS-05	63	31	6	0	0	0	94	0	16

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	35	18	12	7	0	0	63	19	57
2019	IS-03	29	36	7	21	7	0	0	64	29	14
2019	IS-04	9	45	27	18	0	0	0	55	18	11
2019	IS-05	31	38	13	13	6	0	0	69	19	16
2018	IS	23	26	12	23	14	2	0	50	38	43
2018	IS-03	17	25	17	25	17	0	0	42	42	12
2018	IS-05	29	14	21	21	14	0	0	43	36	14
2017	IS	14	36	24	18	6	2	0	51	24	50
2017	IS-03	23	31	0	38	0	8	0	58	42	13
2017	IS-04	9	36	45	9	0	0	0	45	9	11
2017	IS-05	12	41	24	18	6	0	0	53	24	17
2014	IS	26	46	12	14	2	0	0	72	16	57
2014	IS-03	19	44	19	19	0	0	0	63	19	16
2014	IS-05	32	53	5	11	0	0	0	84	11	19
2011	IS	20	41	20	11	5	2	2	63	17	61
2011	IS-03	9	32	32	9	9	5	5	45	20	22
2011	IS-05	25	50	13	13	0	0	0	75	13	16
2008	IS	35	25	15	22	2	2	0	61	24	55
2008	IS-05	47	35	6	12	0	0	0	82	12	17

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	37	19	18	5	5	56	24	57
2019	IS-03	14	43	7	21	7	7	62	31	14
2019	IS-04	0	18	45	27	0	9	20	30	11
2019	IS-05	25	31	25	13	6	0	56	19	16
2018	IS	9	30	19	23	14	5	41	39	43
2018	IS-03	17	25	25	17	17	0	42	33	12
2018	IS-05	7	21	14	29	21	7	31	54	14
2017	IS	12	36	24	16	8	4	50	25	50
2017	IS-03	15	31	15	23	8	8	50	33	13
2017	IS-04	9	45	27	9	0	9	60	10	11
2017	IS-05	12	35	29	18	6	0	47	24	17
2014	IS	16	39	18	23	4	2	55	27	57
2014	IS-03	19	25	12	44	0	0	44	44	16
2014	IS-05	16	47	16	16	5	0	63	21	19
2011	IS	7	44	21	15	7	7	54	23	61
2011	IS-03	0	45	18	18	5	14	53	26	22
2011	IS-05	0	69	13	13	6	0	69	19	16
2008	IS	9	47	18	20	2	4	58	23	55
2008	IS-05	0	65	24	12	0	0	65	12	17

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	39	18	23	4	2	55	27	57
2019	IS-03	29	21	14	36	0	0	50	36	14
2019	IS-04	9	27	45	18	0	0	36	18	11
2019	IS-05	25	31	13	25	6	0	56	31	16
2018	IS	12	28	16	23	16	5	41	41	43
2018	IS-03	17	17	17	33	17	0	33	50	12
2018	IS-05	14	7	21	29	21	7	23	54	14
2017	IS	18	30	22	24	6	0	48	30	50
2017	IS-03	38	23	0	31	8	0	62	38	13
2017	IS-04	9	36	36	18	0	0	45	18	11
2017	IS-05	12	29	29	29	0	0	41	29	17
2014	IS	14	42	19	19	5	0	56	25	57
2014	IS-03	19	25	6	38	12	0	44	50	16
2014	IS-05	16	37	32	16	0	0	53	16	19
2011	IS	15	44	19	8	8	5	63	18	59
2011	IS-03	5	30	30	15	10	10	39	28	20
2011	IS-05	19	69	0	0	13	0	88	13	16
2008	IS	20	44	18	18	0	0	64	18	55
2008	IS-05	24	53	6	18	0	0	76	18	17

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	28	16	7	2	2	75	9	57
2019	IS-03	57	21	14	0	0	7	85	0	14
2019	IS-04	36	36	18	0	9	0	73	9	11
2019	IS-05	31	38	13	19	0	0	69	19	16

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	51	11	5	0	4	84	5	57
2019	IS-03	21	57	7	14	0	0	79	14	14
2019	IS-04	27	45	27	0	0	0	73	0	11
2019	IS-05	38	50	13	0	0	0	88	0	16
2018	IS	27	50	14	9	0	0	77	9	44
2018	IS-03	33	25	17	25	0	0	58	25	12
2018	IS-05	20	53	20	7	0	0	73	7	15
2017	IS	34	48	14	4	0	0	82	4	50
2017	IS-03	38	46	8	8	0	0	85	8	13
2017	IS-04	18	64	18	0	0	0	82	0	11
2017	IS-05	41	41	12	6	0	0	82	6	17
2014	IS	32	44	11	9	4	2	77	12	57
2014	IS-03	31	38	12	12	6	0	69	19	16
2014	IS-05	37	42	16	5	0	0	79	5	19
2011	IS	28	46	10	13	2	2	75	15	61
2011	IS-03	23	41	18	14	0	5	67	14	22
2011	IS-05	38	44	6	6	6	0	81	13	16

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	39	28	16	2	5	52	19	57
2019	IS-03	21	36	21	21	0	0	57	21	14
2019	IS-04	0	45	36	9	0	9	50	10	11
2019	IS-05	13	25	31	25	0	6	40	27	16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	39	12	9	2	2	0	77	11	57
2019	IS-03	29	50	21	0	0	0	0	79	0	14
2019	IS-04	27	45	0	27	0	0	0	73	27	11
2019	IS-05	44	25	19	6	6	0	0	69	13	16
2018	IS	41	32	9	7	5	7	0	78	12	44
2018	IS-03	42	42	8	0	8	0	0	83	8	12
2018	IS-05	53	27	7	7	7	0	0	80	13	15
2017	IS	48	29	8	8	4	2	0	79	13	48
2017	IS-03	45	45	0	9	0	0	0	91	9	11
2017	IS-04	45	18	27	9	0	0	0	64	9	11
2017	IS-05	65	24	0	12	0	0	0	88	12	17
2014	IS	58	28	5	7	0	2	0	88	7	57
2014	IS-03	50	32	6	12	0	0	0	81	12	16
2014	IS-05	74	21	5	0	0	0	0	95	0	19
2011	IS	39	39	8	8	3	2	0	80	12	61
2011	IS-03	32	36	18	5	5	5	0	71	10	22
2011	IS-05	56	31	0	13	0	0	0	88	13	16
2008	IS	25	33	11	18	7	4	2	62	27	55
2008	IS-05	47	35	6	6	6	0	0	82	12	17

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	41	16	11	0	5	72	11	56
2019	IS-03	29	36	7	21	0	7	69	23	14
2019	IS-04	20	50	20	10	0	0	70	10	10
2019	IS-05	31	38	25	0	0	6	73	0	16
2018	IS	20	55	9	11	2	2	77	14	44
2018	IS-03	25	50	17	8	0	0	75	8	12
2018	IS-05	27	47	7	13	7	0	73	20	15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	21	25	12	7	16	5	44	24	57
2019	IS-03	14	14	21	7	7	21	14	44	22	14
2019	IS-04	0	36	18	18	0	18	9	50	25	11
2019	IS-05	6	31	31	13	13	6	0	40	27	16
2018	IS	11	20	20	23	11	14	0	37	39	44
2018	IS-03	17	33	17	17	8	8	0	55	27	12
2018	IS-05	13	7	13	33	20	13	0	23	62	15
2017	IS	20	12	28	12	12	14	2	38	29	50
2017	IS-03	15	8	23	23	8	15	8	30	40	13
2017	IS-04	27	0	45	18	9	0	0	27	27	11
2017	IS-05	29	12	24	6	6	24	0	54	15	17
2014	IS	18	28	14	16	14	9	2	51	33	57
2014	IS-03	12	12	13	25	31	6	0	27	60	16
2014	IS-05	32	26	21	5	0	11	5	69	6	19
2011	IS	13	18	25	11	8	13	11	41	26	61
2011	IS-03	5	18	27	5	14	23	9	33	27	22
2011	IS-05	25	25	19	25	6	0	0	50	31	16

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	32	23	12	7	7	0	55	21	57
2019	IS-03	14	36	14	14	21	0	0	50	36	14
2019	IS-04	9	45	27	0	9	9	0	60	10	11
2019	IS-05	25	31	19	19	0	6	0	60	20	16
2018	IS	18	27	16	25	11	2	0	47	37	44
2018	IS-03	17	17	17	42	8	0	0	33	50	12
2018	IS-05	13	20	20	33	7	7	0	36	43	15
2017	IS	20	36	16	12	16	0	0	56	28	50
2017	IS-03	38	23	0	15	23	0	0	62	38	13
2017	IS-04	9	45	9	27	9	0	0	55	36	11
2017	IS-05	18	47	24	0	12	0	0	65	12	17
2014	IS	37	35	11	12	5	0	0	72	18	57
2014	IS-03	37	32	0	19	12	0	0	69	31	16
2014	IS-05	42	42	5	11	0	0	0	84	11	19
2011	IS	31	44	11	7	2	2	3	79	9	61
2011	IS-03	23	36	9	18	5	5	5	65	25	22
2011	IS-05	63	25	13	0	0	0	0	88	0	16
2008	IS	26	39	15	6	15	0	0	65	20	54
2008	IS-05	44	31	13	13	0	0	0	75	13	16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	27	18	11	18	9	0	49	31	56
2019	IS-03	14	29	14	7	36	0	0	43	43	14
2019	IS-04	18	27	9	18	9	18	0	56	33	11
2019	IS-05	33	7	27	7	20	7	0	43	29	15
2018	IS	14	18	14	25	25	5	0	33	52	44
2018	IS-03	8	25	0	25	42	0	0	33	67	12
2018	IS-05	7	20	13	27	27	7	0	29	57	15
2017	IS	12	20	26	20	22	0	0	32	42	50
2017	IS-03	15	8	15	15	46	0	0	23	62	13
2017	IS-04	18	27	18	36	0	0	0	45	36	11
2017	IS-05	6	24	41	18	12	0	0	29	29	17
2014	IS	12	23	11	33	19	0	2	36	54	57
2014	IS-03	6	7	0	44	44	0	0	13	87	16
2014	IS-05	21	26	11	26	11	0	5	50	39	19
2011	IS	8	21	25	30	15	2	0	30	45	61
2011	IS-03	9	5	36	27	18	5	0	14	48	22
2011	IS-05	6	44	6	31	13	0	0	50	44	16
2008	IS	16	24	11	22	24	0	4	42	47	55
2008	IS-05	18	12	12	24	29	0	6	31	56	17

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	11	14	7	4	78	7	57
2019	IS-03	64	7	7	14	7	77	15	14
2019	IS-04	64	27	9	0	0	91	0	11
2019	IS-05	69	6	6	13	6	80	13	16

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	9	7	5	5	4	11	80	12	57
2019	IS-03	50	14	7	7	7	0	14	75	17	14
2019	IS-04	73	9	9	9	0	0	0	82	9	11
2019	IS-05	50	6	13	6	6	13	6	69	15	16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	26	18	4	2	4	4	75	6	57
2019	IS-03	43	14	21	14	0	0	7	62	15	14
2019	IS-04	45	36	9	0	0	9	0	90	0	11
2019	IS-05	44	31	13	0	0	6	6	86	0	16

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	25	12	9	2	7	7	73	12	57
2019	IS-03	36	7	0	36	7	0	14	50	50	14
2019	IS-04	45	27	18	0	0	9	0	80	0	11
2019	IS-05	44	25	13	0	0	6	13	85	0	16

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	61	9	4	4	9	7	7	82	14	57
2019	IS-03	50	14	0	7	21	0	7	69	31	14
2019	IS-04	73	18	0	0	0	9	0	100	0	11
2019	IS-05	50	0	13	6	6	6	19	67	17	16

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	IS	88	2	2	4	5	98	57
2019	IS-03	86	0	7	0	7	92	14
2019	IS-04	100	0	0	0	0	100	11
2019	IS-05	75	0	0	13	13	100	16

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	79	5	4	7	5	96	4	56
2019	IS-03	86	0	0	7	7	100	0	14
2019	IS-04	91	0	9	0	0	91	9	11
2019	IS-05	63	13	0	13	13	100	0	16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	79	7	2	2	4	7	96	2	57
2019	IS-03	93	0	0	0	0	7	100	0	14
2019	IS-04	73	18	0	9	0	0	91	9	11
2019	IS-05	63	13	0	0	13	13	100	0	16

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	39	21	16	0	5	61	17	57
2019	IS-03	29	29	7	29	0	7	62	31	14
2019	IS-04	9	55	27	0	0	9	70	0	11
2019	IS-05	31	31	13	19	0	6	67	20	16
2018	IS	16	43	23	16	0	2	60	16	44
2018	IS-03	8	50	8	33	0	0	58	33	12
2018	IS-05	13	40	27	13	0	7	57	14	15
2017	IS	18	40	26	10	4	2	59	14	50
2017	IS-03	15	46	23	8	8	0	62	15	13
2017	IS-04	9	45	27	9	0	9	60	10	11
2017	IS-05	35	29	35	0	0	0	65	0	17

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	51	12	11	0	2	77	11	57
2019	IS-03	36	36	14	14	0	0	71	14	14
2019	IS-04	9	82	9	0	0	0	91	0	11
2019	IS-05	38	44	6	6	0	6	87	7	16
2018	IS	25	48	16	7	0	5	76	7	44
2018	IS-03	17	75	8	0	0	0	92	0	12
2018	IS-05	27	33	20	13	0	7	64	14	15
2017	IS	36	46	8	6	0	4	85	6	50
2017	IS-03	46	46	0	8	0	0	92	8	13
2017	IS-04	36	45	9	0	0	9	90	0	11
2017	IS-05	29	59	6	0	0	6	94	0	17
2014	IS	60	28	9	2	2	0	88	4	57
2014	IS-03	63	25	6	6	0	0	88	6	16
2014	IS-05	63	32	5	0	0	0	95	0	19
2011	IS	34	44	10	10	0	2	80	10	61
2011	IS-03	23	41	18	14	0	5	67	14	22
2011	IS-05	50	44	0	6	0	0	94	6	16

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	46	11	9	2	7	77	11	57
2019	IS-03	43	36	21	0	0	0	79	0	14
2019	IS-04	18	64	0	0	0	18	100	0	11
2019	IS-05	31	44	0	13	0	13	86	14	16
2018	IS	39	32	16	9	2	2	72	12	44
2018	IS-03	17	50	25	0	8	0	67	8	12
2018	IS-05	47	13	13	20	0	7	64	21	15
2017	IS	38	40	12	4	2	4	81	6	50
2017	IS-03	23	54	15	0	0	8	83	0	13
2017	IS-04	45	36	9	0	9	0	82	9	11
2017	IS-05	53	41	6	0	0	0	94	0	17
2014	IS	53	37	7	0	2	2	91	2	57
2014	IS-03	44	44	6	0	0	6	93	0	16
2014	IS-05	68	26	5	0	0	0	95	0	19

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	40	5	9	0	2	86	9	57
2019	IS-03	43	36	7	14	0	0	79	14	14
2019	IS-04	45	55	0	0	0	0	100	0	11
2019	IS-05	50	31	6	6	0	6	87	7	16
2018	IS	39	41	9	9	2	0	80	11	44
2018	IS-03	33	50	8	8	0	0	83	8	12
2018	IS-05	20	53	7	13	7	0	73	20	15
2017	IS	50	42	4	0	4	0	92	4	50
2017	IS-03	54	38	8	0	0	0	92	0	13
2017	IS-04	55	36	9	0	0	0	91	0	11
2017	IS-05	47	53	0	0	0	0	100	0	17
2014	IS	54	33	4	9	0	0	88	9	57
2014	IS-03	50	31	12	6	0	0	81	6	16
2014	IS-05	68	26	0	5	0	0	95	5	19
2011	IS	54	31	8	7	0	0	85	7	61
2011	IS-03	41	32	18	9	0	0	73	9	22
2011	IS-05	69	25	6	0	0	0	94	0	16
2008	IS	42	42	11	5	0	0	84	5	55
2008	IS-05	53	35	12	0	0	0	88	0	17

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	35	18	7	4	2	71	11	57
2019	IS-03	36	43	7	14	0	0	79	14	14
2019	IS-04	18	64	18	0	0	0	82	0	11
2019	IS-05	44	19	25	0	6	6	67	7	16
2018	IS	21	26	28	14	12	0	47	26	43
2018	IS-03	17	42	17	17	8	0	58	25	12
2018	IS-05	14	7	43	14	21	0	21	36	14
2017	IS	42	18	22	14	4	0	60	18	50
2017	IS-03	46	15	8	31	0	0	62	31	13
2017	IS-04	45	9	36	9	0	0	55	9	11
2017	IS-05	41	24	29	6	0	0	65	6	17
2014	IS	37	39	18	5	0	2	77	5	57
2014	IS-03	38	25	25	6	0	6	67	7	16
2014	IS-05	47	32	21	0	0	0	79	0	19
2011	IS	34	44	10	8	3	0	79	11	61
2011	IS-03	23	36	27	14	0	0	59	14	22
2011	IS-05	38	63	0	0	0	0	100	0	16

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	39	16	5	2	2	76	7	56
2019	IS-03	38	46	8	8	0	0	85	8	13
2019	IS-04	18	55	27	0	0	0	73	0	11
2019	IS-05	44	31	6	6	6	6	80	13	16
2018	IS	23	39	14	18	7	0	61	25	44
2018	IS-03	17	50	8	25	0	0	67	25	12
2018	IS-05	20	27	20	13	20	0	47	33	15
2017	IS	38	36	12	8	6	0	74	14	50
2017	IS-03	46	15	8	23	8	0	62	31	13
2017	IS-04	45	36	18	0	0	0	82	0	11
2017	IS-05	29	59	12	0	0	0	88	0	17
2014	IS	39	39	19	4	0	0	77	4	57
2014	IS-03	38	31	31	0	0	0	69	0	16
2014	IS-05	53	26	21	0	0	0	79	0	19
2011	IS	34	41	13	8	3	0	75	11	61
2011	IS-03	18	36	32	14	0	0	55	14	22
2011	IS-05	44	56	0	0	0	0	100	0	16
2008	IS	36	40	5	15	4	0	76	18	55
2008	IS-05	41	47	6	0	6	0	88	6	17

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	23	21	11	5	9	0	60	17	57
2019	IS-03	29	43	7	7	7	7	0	77	15	14
2019	IS-04	36	9	55	0	0	0	0	45	0	11
2019	IS-05	44	13	13	13	6	13	0	64	21	16
2018	IS	19	35	12	21	14	0	0	53	35	43
2018	IS-03	18	45	9	18	9	0	0	64	27	11
2018	IS-05	20	27	20	7	27	0	0	47	33	15
2017	IS	39	24	16	6	12	2	0	65	19	49
2017	IS-03	54	8	0	15	15	8	0	67	33	13
2017	IS-04	45	18	36	0	0	0	0	64	0	11
2017	IS-05	38	38	13	6	6	0	0	75	13	16
2014	IS	35	25	14	18	7	2	0	61	25	57
2014	IS-03	32	12	6	37	12	0	0	44	50	16
2014	IS-05	53	26	16	5	0	0	0	79	5	19
2011	IS	31	31	15	11	8	2	2	64	20	61
2011	IS-03	23	18	23	14	18	5	0	43	33	22
2011	IS-05	44	38	13	6	0	0	0	81	6	16
2008	IS	27	22	20	24	5	2	0	50	30	55
2008	IS-05	35	24	18	18	6	0	0	59	24	17

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	33	28	39	57
2019	IS-03	36	21	43	14
2019	IS-04	27	45	27	11
2019	IS-05	19	31	50	16
2018	IS	36	20	43	44
2018	IS-03	33	8	58	12
2018	IS-05	53	13	33	15
2017	IS	34	32	34	50
2017	IS-03	31	38	31	13
2017	IS-04	18	64	18	11
2017	IS-05	41	18	41	17
2014	IS	28	23	49	57
2014	IS-03	19	25	56	16
2014	IS-05	26	32	42	19
2011	IS	43	25	33	61
2011	IS-03	41	23	36	22
2011	IS-05	44	31	25	16

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	11	26	32	16	5	11	19
2018	IS	6	0	63	0	25	6	16
2017	IS	18	18	47	12	6	0	17
2014	IS	0	31	50	13	9999	6	16
2011	IS	12	8	54	23	9999	4	26

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	38	15	13	11	2	2	60	25	55
2019	IS-03	23	31	15	15	15	0	0	54	31	13
2019	IS-04	9	36	27	0	18	0	9	50	20	11
2019	IS-05	31	38	6	19	6	0	0	69	25	16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	16	27	2	7	4	68	2	56
2019	IS-03	46	15	31	0	8	0	67	0	13
2019	IS-04	18	18	45	0	9	9	44	0	11
2019	IS-05	56	19	6	6	6	6	86	7	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	11	89	57
2019	IS-04	0	100	11
2018	IS	14	86	44

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	21	79	57

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	5	18	25	9	4	30	11	38	21	57
2019	IS-03	7	21	21	14	0	29	7	44	22	14
2019	IS-04	0	9	36	0	9	45	0	17	17	11
2019	IS-05	6	6	19	13	0	38	19	29	29	16
2018	IS	7	11	23	16	9	25	9	28	38	44
2018	IS-03	8	0	17	17	0	50	8	20	40	12
2018	IS-05	7	0	27	13	27	7	20	9	55	15
2017	IS	12	20	26	6	4	22	10	47	15	50
2017	IS-03	23	31	23	0	8	15	0	64	9	13
2017	IS-04	0	18	45	9	0	9	18	25	13	11
2017	IS-05	12	12	29	6	6	18	18	36	18	17
2014	IS	21	16	19	2	2	30	11	62	6	57
2014	IS-03	19	12	19	0	0	44	6	63	0	16
2014	IS-05	21	21	16	5	0	16	21	67	8	19

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	30	18	14	2	16	2	60	19	57
2019	IS-03	21	29	14	21	0	14	0	58	25	14
2019	IS-04	18	36	18	9	0	18	0	67	11	11
2019	IS-05	19	25	25	13	0	19	0	54	15	16
2018	IS	14	32	11	20	5	18	0	56	31	44
2018	IS-03	17	33	17	8	0	25	0	67	11	12
2018	IS-05	7	33	7	40	7	7	0	43	50	15
2017	IS	28	36	18	6	2	10	0	71	9	50
2017	IS-03	46	31	15	0	0	8	0	83	0	13
2017	IS-04	9	64	27	0	0	0	0	73	0	11
2017	IS-05	29	29	24	18	0	0	0	59	18	17
2014	IS	40	33	11	2	0	11	4	86	2	57
2014	IS-03	31	19	19	0	0	25	6	72	0	16
2014	IS-05	58	37	0	0	0	0	5	100	0	19
2011	IS	34	39	15	0	3	8	0	80	4	61
2011	IS-03	27	36	18	0	5	14	0	74	5	22
2011	IS-05	56	19	13	0	6	6	0	80	7	16

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	9	91	57

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	7	16	23	4	2	40	9	45	10	57
2019	IS-03	7	21	21	7	0	43	0	50	13	14
2019	IS-04	0	9	18	0	9	64	0	25	25	11
2019	IS-05	13	0	13	6	0	50	19	40	20	16
2018	IS	7	16	25	7	5	34	7	38	19	44
2018	IS-03	8	17	8	8	0	50	8	60	20	12
2018	IS-05	7	0	27	13	7	33	13	13	38	15
2017	IS	10	16	26	0	0	38	10	50	0	50
2017	IS-03	8	15	31	0	0	46	0	43	0	13
2017	IS-04	18	9	36	0	0	18	18	43	0	11
2017	IS-05	6	18	18	0	0	41	18	57	0	17
2014	IS	19	11	18	0	2	44	7	61	4	57
2014	IS-03	12	12	19	0	0	50	6	57	0	16
2014	IS-05	26	16	11	0	0	37	11	80	0	19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	32	21	2	2	14	2	71	4	57
2019	IS-03	36	29	21	7	0	7	0	69	8	14
2019	IS-04	27	27	18	0	9	18	0	67	11	11
2019	IS-05	31	38	13	0	0	19	0	85	0	16
2018	IS	16	36	16	9	2	20	0	66	14	44
2018	IS-03	17	33	17	8	0	25	0	67	11	12
2018	IS-05	13	33	20	20	0	13	0	54	23	15
2017	IS	36	38	12	2	2	10	0	82	4	50
2017	IS-03	38	38	15	0	8	0	0	77	8	13
2017	IS-04	45	27	18	0	0	9	0	80	0	11
2017	IS-05	35	53	6	0	0	6	0	94	0	17
2014	IS	46	23	11	4	0	14	4	83	4	57
2014	IS-03	44	19	12	0	0	19	6	83	0	16
2014	IS-05	58	32	5	0	0	5	0	94	0	19
2011	IS	46	36	7	2	0	10	0	91	2	61
2011	IS-03	27	45	5	0	0	23	0	94	0	22
2011	IS-05	63	25	13	0	0	0	0	88	0	16

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	21	30	14	12	0	0	44	26	57
2019	IS-03	29	14	36	7	14	0	0	43	21	14
2019	IS-04	9	18	18	27	27	0	0	27	55	11
2019	IS-05	25	38	13	19	6	0	0	63	25	16
2018	IS	20	20	27	11	14	5	2	44	27	44
2018	IS-03	8	8	42	8	33	0	0	17	42	12
2018	IS-05	27	40	7	7	13	7	0	71	21	15
2017	IS	24	26	8	14	26	0	2	51	41	50
2017	IS-03	23	23	0	15	38	0	0	46	54	13
2017	IS-04	18	36	18	9	18	0	0	55	27	11
2017	IS-05	18	35	6	18	18	0	6	56	38	17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	39	18	18	7	0	58	25	57
2019	IS-03	36	29	7	21	7	0	64	29	14
2019	IS-04	9	73	9	0	9	0	82	9	11
2019	IS-05	19	38	25	19	0	0	56	19	16
2018	IS	14	20	32	16	18	0	34	34	44
2018	IS-03	17	25	42	8	8	0	42	17	12
2018	IS-05	20	20	33	13	13	0	40	27	15
2017	IS	18	22	30	14	14	2	41	29	50
2017	IS-03	31	15	38	0	15	0	46	15	13
2017	IS-04	9	27	27	18	18	0	36	36	11
2017	IS-05	12	24	29	18	12	6	38	31	17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	42	19	11	9	2	61	20	57
2019	IS-03	36	36	7	14	7	0	71	21	14
2019	IS-04	0	55	45	0	0	0	55	0	11
2019	IS-05	13	50	13	6	13	6	67	20	16
2018	IS	20	14	27	18	18	2	35	37	44
2018	IS-03	25	17	33	8	17	0	42	25	12
2018	IS-05	20	13	27	13	20	7	36	36	15
2017	IS	20	32	18	20	10	0	52	30	50
2017	IS-03	31	38	15	8	8	0	69	15	13
2017	IS-04	9	27	27	27	9	0	36	36	11
2017	IS-05	12	24	18	29	18	0	35	47	17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	39	26	9	4	2	2	60	13	57
2019	IS-03	36	29	14	7	7	0	7	69	15	14
2019	IS-04	18	55	18	9	0	0	0	73	9	11
2019	IS-05	6	44	38	6	0	6	0	53	7	16
2018	IS	11	14	20	25	27	0	2	26	53	44
2018	IS-03	8	17	33	33	8	0	0	25	42	12
2018	IS-05	13	20	20	13	33	0	0	33	47	15
2017	IS	14	28	22	18	16	2	0	43	35	50
2017	IS-03	38	15	23	15	8	0	0	54	23	13
2017	IS-04	9	27	27	18	18	0	0	36	36	11
2017	IS-05	6	24	24	24	18	6	0	31	44	17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	27	16	4	5	0	5	74	9	56
2019	IS-03	69	23	0	8	0	0	0	92	8	13
2019	IS-04	27	36	18	0	9	0	9	70	10	11
2019	IS-05	44	19	31	0	6	0	0	63	6	16
2018	IS	34	23	11	11	11	2	7	63	25	44
2018	IS-03	50	17	8	8	8	0	8	73	18	12
2018	IS-05	27	33	7	7	20	7	0	64	29	15
2017	IS	36	24	26	8	6	0	0	60	14	50
2017	IS-03	62	15	15	0	8	0	0	77	8	13
2017	IS-04	36	27	27	0	9	0	0	64	9	11
2017	IS-05	12	29	29	24	6	0	0	41	29	17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	26	18	9	7	0	0	67	16	57
2019	IS-03	50	29	14	0	7	0	0	79	7	14
2019	IS-04	36	36	9	9	9	0	0	73	18	11
2019	IS-05	38	19	25	13	6	0	0	56	19	16
2018	IS	25	36	9	14	11	2	2	64	26	44
2018	IS-03	42	33	0	0	17	0	8	82	18	12
2018	IS-05	20	40	13	13	13	0	0	60	27	15
2017	IS	40	24	20	10	4	0	2	65	14	50
2017	IS-03	77	0	15	0	8	0	0	77	8	13
2017	IS-04	45	27	18	0	9	0	0	73	9	11
2017	IS-05	12	47	18	18	0	0	6	63	19	17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	43	23	11	2	0	0	64	13	56
2019	IS-03	23	31	31	8	8	0	0	54	15	13
2019	IS-04	9	45	36	9	0	0	0	55	9	11
2019	IS-05	38	38	13	13	0	0	0	75	13	16
2018	IS	23	25	20	20	7	2	2	50	29	44
2018	IS-03	25	33	17	8	17	0	0	58	25	12
2018	IS-05	13	27	13	33	7	7	0	43	43	15
2017	IS	22	24	26	22	4	0	2	47	27	50
2017	IS-03	23	23	23	31	0	0	0	46	31	13
2017	IS-04	27	18	36	9	9	0	0	45	18	11
2017	IS-05	12	24	35	24	0	0	6	38	25	17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	41	21	18	7	0	0	54	25	56
2019	IS-03	23	38	15	23	0	0	0	62	23	13
2019	IS-04	0	55	36	9	0	0	0	55	9	11
2019	IS-05	13	38	25	19	6	0	0	50	25	16
2018	IS	14	23	23	25	11	2	2	38	38	44
2018	IS-03	33	25	17	17	8	0	0	58	25	12
2018	IS-05	7	27	20	20	20	7	0	36	43	15
2017	IS	23	20	29	12	14	0	2	44	27	49
2017	IS-03	25	25	42	0	8	0	0	50	8	12
2017	IS-04	27	9	36	9	18	0	0	36	27	11
2017	IS-05	12	24	18	29	12	0	6	38	44	17

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	43	14	16	9	0	61	25	56
2019	IS-03	31	38	8	8	15	0	69	23	13
2019	IS-04	9	45	9	36	0	0	55	36	11
2019	IS-05	19	44	25	6	6	0	63	13	16
2018	IS	18	30	25	14	14	0	48	27	44
2018	IS-03	17	25	42	8	8	0	42	17	12
2018	IS-05	13	27	27	13	20	0	40	33	15
2017	IS	24	20	16	26	12	2	45	39	50
2017	IS-03	31	23	0	38	8	0	54	46	13
2017	IS-04	18	18	18	36	9	0	36	45	11
2017	IS-05	12	24	29	12	18	6	38	31	17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	43	16	2	4	2	2	78	6	56
2019	IS-03	46	23	23	8	0	0	0	69	8	13
2019	IS-04	27	64	9	0	0	0	0	91	0	11
2019	IS-05	38	44	6	0	6	0	6	87	7	16

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	34	13	7	5	2	0	75	13	56
2019	IS-03	62	15	15	8	0	0	0	77	8	13
2019	IS-04	55	27	9	9	0	0	0	82	9	11
2019	IS-05	19	56	13	0	6	6	0	80	7	16
2018	IS	21	43	17	14	5	0	0	64	19	42
2018	IS-03	17	50	17	17	0	0	0	67	17	12
2018	IS-05	21	43	21	7	7	0	0	64	14	14
2017	IS	34	34	12	10	8	0	2	69	18	50
2017	IS-03	54	31	0	15	0	0	0	85	15	13
2017	IS-04	36	27	18	0	18	0	0	64	18	11
2017	IS-05	12	47	12	12	12	0	6	63	25	17

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	55	21	16	4	4	77	7	56
2019	IS-03	46	23	8	8	15	69	23	13
2019	IS-04	64	27	9	0	0	91	0	11
2019	IS-05	56	19	19	6	0	75	6	16
2018	IS	57	18	18	2	5	75	7	44
2018	IS-03	42	8	33	0	17	50	17	12
2018	IS-05	47	33	20	0	0	80	0	15
2017	IS	55	20	16	6	2	76	8	49
2017	IS-03	54	15	15	15	0	69	15	13
2017	IS-04	55	36	9	0	0	91	0	11
2017	IS-05	56	19	25	0	0	75	0	16

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	IS	79	9	7	0	5	92	56
2019	IS-03	92	0	0	0	8	100	13
2019	IS-04	73	18	9	0	0	91	11
2019	IS-05	75	6	13	0	6	87	16
2018	IS	72	16	5	2	5	95	43
2018	IS-03	58	25	8	0	8	91	12
2018	IS-05	71	21	0	7	0	100	14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	81	5	5	2	2	4	2	91	4	57
2019	IS-03	79	7	7	0	7	0	0	86	7	14
2019	IS-04	91	9	0	0	0	0	0	100	0	11
2019	IS-05	88	0	6	0	0	0	6	93	0	16
2018	IS	61	11	7	7	7	2	5	78	15	44
2018	IS-03	75	8	0	8	0	0	8	91	9	12
2018	IS-05	47	20	7	7	13	7	0	71	21	15
2017	IS	82	2	8	2	4	0	2	85	6	49
2017	IS-03	77	0	15	0	0	0	8	83	0	13
2017	IS-04	91	0	0	9	0	0	0	91	9	11
2017	IS-05	81	0	13	0	6	0	0	81	6	16

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	19	9	4	0	2	2	87	4	57
2019	IS-03	71	14	0	14	0	0	0	86	14	14
2019	IS-04	55	18	27	0	0	0	0	73	0	11
2019	IS-05	56	25	6	0	0	6	6	93	0	16
2018	IS	59	25	16	0	0	0	0	84	0	44
2018	IS-03	50	33	17	0	0	0	0	83	0	12
2018	IS-05	53	20	27	0	0	0	0	73	0	15
2017	IS	61	28	6	2	2	0	0	90	4	49
2017	IS-03	54	23	15	8	0	0	0	77	8	13
2017	IS-04	64	27	9	0	0	0	0	91	0	11
2017	IS-05	69	31	0	0	0	0	0	100	0	16

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	54	25	11	5	4	2	80	9	57
2019	IS-03	64	21	0	7	7	0	86	14	14
2019	IS-04	64	36	0	0	0	0	100	0	11
2019	IS-05	50	13	31	0	0	6	67	0	16
2018	IS	45	18	16	9	11	0	64	20	44
2018	IS-03	67	8	8	8	8	0	75	17	12
2018	IS-05	27	33	13	7	20	0	60	27	15
2017	IS	45	22	18	10	4	0	67	14	49
2017	IS-03	46	15	23	15	0	0	62	15	13
2017	IS-04	36	36	27	0	0	0	73	0	11
2017	IS-05	44	13	19	19	6	0	56	25	16

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	63	9	4	0	25	95	0	56
2019	IS-03	71	0	0	0	29	100	0	14
2019	IS-04	64	18	0	0	18	100	0	11
2019	IS-05	60	7	7	0	27	91	0	15
2018	IS	45	20	2	2	30	94	3	44
2018	IS-03	58	0	0	0	42	100	0	12
2018	IS-05	20	40	7	0	33	90	0	15
2017	IS	45	18	8	0	29	89	0	49
2017	IS-03	46	8	8	0	38	88	0	13
2017	IS-04	27	18	9	0	45	83	0	11
2017	IS-05	50	25	13	0	13	86	0	16

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	75	13	7	2	4	91	2	56
2019	IS-03	79	14	7	0	0	93	0	14
2019	IS-04	90	10	0	0	0	100	0	10
2019	IS-05	56	19	6	6	13	86	7	16
2018	IS	59	27	5	0	9	95	0	44
2018	IS-03	67	8	0	0	25	100	0	12
2018	IS-05	53	33	13	0	0	87	0	15
2017	IS	70	16	10	0	4	89	0	49
2017	IS-03	92	0	8	0	0	92	0	13
2017	IS-04	45	18	27	0	9	70	0	11
2017	IS-05	69	25	6	0	0	94	0	16

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	81	9	5	2	0	0	4	93	2	57
2019	IS-03	79	7	7	0	0	0	7	92	0	14
2019	IS-04	73	9	9	9	0	0	0	82	9	11
2019	IS-05	94	0	0	0	0	0	6	100	0	16
2018	IS	68	7	5	7	2	2	9	85	10	44
2018	IS-03	67	0	8	17	0	0	8	73	18	12
2018	IS-05	80	7	0	0	0	7	7	100	0	15
2017	IS	69	19	4	0	6	0	2	90	6	49
2017	IS-03	62	8	15	0	15	0	0	69	15	13
2017	IS-04	55	36	0	0	0	0	9	100	0	11
2017	IS-05	88	13	0	0	0	0	0	100	0	16

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	18	12	4	4	0	4	80	7	57
2019	IS-03	64	7	7	7	7	0	7	77	15	14
2019	IS-04	55	36	9	0	0	0	0	91	0	11
2019	IS-05	63	13	13	6	0	0	6	80	7	16
2018	IS	57	23	7	5	2	2	5	85	7	44
2018	IS-03	42	33	0	8	8	0	8	82	18	12
2018	IS-05	53	20	7	7	0	7	7	85	8	15
2017	IS	61	20	10	2	4	0	2	84	6	49
2017	IS-03	62	15	15	0	0	0	8	83	0	13
2017	IS-04	64	27	9	0	0	0	0	91	0	11
2017	IS-05	63	25	6	6	0	0	0	88	6	16

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	44	32	12	2	54	14	57
2019	IS-03	14	57	14	7	7	71	14	14
2019	IS-04	9	55	27	9	0	64	9	11
2019	IS-05	19	25	38	19	0	44	19	16
2018	IS	9	32	32	18	9	41	27	44
2018	IS-03	8	42	33	17	0	50	17	12
2018	IS-05	13	27	20	27	13	40	40	15
2017	IS	4	42	30	14	10	46	24	50
2017	IS-03	15	46	23	8	8	62	15	13
2017	IS-04	0	36	36	18	9	36	27	11
2017	IS-05	0	47	29	12	12	47	24	17

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	4	21	48	20	7	27	25	56
2019	IS-03	14	7	29	43	7	50	21	14
2019	IS-04	0	9	73	18	0	18	9	11
2019	IS-05	0	25	50	6	19	25	25	16
2018	IS	16	19	42	16	7	23	35	43
2018	IS-03	8	8	58	17	8	25	17	12
2018	IS-05	27	13	33	13	13	27	40	15
2017	IS	10	22	30	34	4	38	32	50
2017	IS-03	15	0	46	23	15	38	15	13
2017	IS-04	9	36	27	27	0	27	45	11
2017	IS-05	6	24	29	41	0	41	29	17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	53	16	9	0	2	75	9	57
2019	IS-03	36	43	7	14	0	0	79	14	14
2019	IS-04	27	64	9	0	0	0	91	0	11
2019	IS-05	13	63	13	6	0	6	80	7	16
2018	IS	25	52	7	11	0	5	81	12	44
2018	IS-03	17	58	8	17	0	0	75	17	12
2018	IS-05	27	47	0	20	0	7	79	21	15
2017	IS	42	42	10	4	2	0	84	6	50
2017	IS-03	54	46	0	0	0	0	100	0	13
2017	IS-04	36	45	9	0	9	0	82	9	11
2017	IS-05	41	47	12	0	0	0	88	0	17

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	37	32	12	5	0	51	18	57
2019	IS-03	14	57	7	0	21	0	71	21	14
2019	IS-04	9	36	45	9	0	0	45	9	11
2019	IS-05	19	25	31	25	0	0	44	25	16
2018	IS	7	39	16	20	14	5	48	36	44
2018	IS-03	8	58	17	17	0	0	67	17	12
2018	IS-05	7	20	27	20	20	7	29	43	15
2017	IS	18	40	20	20	2	0	58	22	50
2017	IS-03	31	31	8	31	0	0	62	31	13
2017	IS-04	9	55	36	0	0	0	64	0	11
2017	IS-05	18	35	18	29	0	0	53	29	17

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	11	89	56
2019	IS-03	14	86	14
2019	IS-04	18	82	11
2019	IS-05	13	87	15
2017	IS	10	90	50
2014	IS	14	86	57

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	21	29	18	7	2	24	76	56
2019	IS-03	23	8	54	8	0	8	25	75	13
2019	IS-04	9	18	36	18	18	0	9	91	11
2019	IS-05	38	19	6	31	6	0	38	63	16
2018	IS	30	32	20	5	11	2	30	70	44
2018	IS-03	8	25	33	8	17	8	9	91	12
2018	IS-05	47	40	0	0	13	0	47	53	15
2017	IS	22	26	18	18	12	4	23	77	50
2017	IS-03	23	15	15	15	31	0	23	77	13
2017	IS-04	9	27	18	18	9	18	11	89	11
2017	IS-05	29	35	18	18	0	0	29	71	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	62	38	42
2019	IS-04	50	50	10
2019	IS-05	80	20	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	39	61	41
2019	IS-05	40	60	10
2018	IS	40	60	30
2018	IS-03	40	60	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	7	20	7	24	32	5	5	30	62	41
2019	IS-05	20	20	10	10	20	10	10	50	38	10
2018	IS	3	30	13	17	30	0	7	36	50	30
2018	IS-03	0	20	30	20	30	0	0	20	50	10
2017	IS	11	27	22	19	19	0	3	39	39	37
2017	IS-03	0	30	20	20	20	0	10	33	44	10
2017	IS-05	25	42	17	0	17	0	0	67	17	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	2	17	10	22	34	7	7	23	66	41
2019	IS-05	0	10	0	30	20	20	20	17	83	10
2018	IS	0	20	10	20	43	3	3	21	68	30
2018	IS-03	0	20	20	20	40	0	0	20	60	10
2017	IS	0	17	11	19	47	0	6	18	70	36
2017	IS-03	0	10	0	40	40	0	10	11	89	10
2017	IS-05	0	9	27	18	36	0	9	10	60	11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	20	20	13	9	2	11	53	24	56
2019	IS-03	21	14	36	7	7	0	14	42	17	14
2019	IS-04	30	30	0	20	10	0	10	67	33	10
2019	IS-05	19	19	31	19	6	0	6	40	27	16
2018	IS	44	21	5	12	14	2	2	68	27	43
2018	IS-03	67	0	8	17	8	0	0	67	25	12
2018	IS-05	29	43	0	7	21	0	0	71	29	14

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment