2019 Public Service Employee Survey Results for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	44	48	1	5	2	92	7	84
2019	FI-01	50	41	0	9	0	91	9	22
2019	FI-02	35	54	0	8	4	88	12	26
2019	FI-03	46	54	0	0	0	100	0	24
2019	FI-04	55	27	9	0	9	82	9	11
2017	FI	51	44	4	0	1	95	1	84
2017	FI-01	60	25	10	0	5	85	5	20
2017	FI-02	46	50	4	0	0	96	0	26
2017	FI-03	53	47	0	0	0	100	0	28
2014	FI	39	42	5	12	3	80	15	86
2014	FI-01	43	43	0	14	0	86	14	21
2014	FI-02	39	39	6	10	6	77	16	31
2014	FI-03	39	43	0	17	0	83	17	23
2014	FI-04	30	40	20	0	10	70	10	10
2011	FI	57	31	3	6	2	88	9	93
2011	FI-01	67	30	0	3	0	97	3	30
2011	FI-03	64	25	0	7	4	89	11	28
2008	FI	43	38	10	9	0	81	9	69
2008	FI-01	50	33	17	0	0	83	0	24
2008	FI-02	47	47	0	7	0	93	7	15
2008	FI-03	43	33	10	14	0	76	14	21

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	45	33	10	10	4	0	77	13	83
2019	FI-01	45	32	14	9	0	0	77	9	22
2019	FI-02	42	38	15	4	0	0	81	4	26
2019	FI-03	46	29	4	13	8	0	75	21	24
2019	FI-04	40	30	0	20	10	0	70	30	10
2017	FI	56	25	6	11	1	1	82	12	84
2017	FI-01	65	30	5	0	0	0	95	0	20
2017	FI-02	62	23	4	8	0	4	88	8	26
2017	FI-03	53	29	4	11	4	0	82	14	28
2014	FI	46	27	7	13	8	0	72	21	86
2014	FI-01	53	33	5	5	5	0	86	9	21
2014	FI-02	35	26	10	19	10	0	61	29	31
2014	FI-03	48	26	9	9	9	0	74	17	23
2014	FI-04	60	10	0	20	10	0	70	30	10
2011	FI	49	18	8	14	10	1	68	24	92
2011	FI-01	70	17	3	3	3	3	90	7	30
2011	FI-03	37	7	15	22	19	0	44	41	27
2008	FI	57	20	1	14	6	1	78	21	69
2008	FI-01	75	0	4	13	4	4	78	17	24
2008	FI-02	53	20	0	7	20	0	73	27	15
2008	FI-03	33	43	0	24	0	0	76	24	21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	42	40	12	4	2	82	6	83
2019	FI-01	55	32	9	5	0	86	5	22
2019	FI-02	31	42	19	4	4	73	8	26
2019	FI-03	46	42	8	4	0	88	4	24
2019	FI-04	40	40	10	0	10	80	10	10
2017	FI	36	41	8	9	6	76	15	84
2017	FI-01	50	40	5	0	5	90	5	20
2017	FI-02	42	38	8	8	4	81	12	26
2017	FI-03	32	47	7	7	7	79	14	28
2014	FI	20	35	13	10	22	55	32	86
2014	FI-01	28	34	14	14	9	62	24	21
2014	FI-02	19	42	10	6	23	61	29	31
2014	FI-03	17	26	22	9	26	44	35	23
2014	FI-04	10	30	0	20	40	40	60	10
2011	FI	45	35	6	10	3	81	13	93
2011	FI-01	53	30	0	13	3	83	17	30
2011	FI-03	57	29	7	7	0	86	7	28

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	35	47	11	4	2	0	1	83	6	83
2019	FI-01	45	36	9	9	0	0	0	82	9	22
2019	FI-02	23	58	12	4	4	0	0	81	8	26
2019	FI-03	38	46	17	0	0	0	0	83	0	24
2019	FI-04	30	50	0	0	10	0	10	89	11	10
2018	FI	35	39	12	11	2	0	0	74	13	89
2018	FI-02	36	39	7	14	4	0	0	75	18	28
2018	FI-03	40	37	13	10	0	0	0	77	10	30
2017	FI	35	38	15	7	5	0	0	74	12	84
2017	FI-01	40	30	5	10	15	0	0	70	25	20
2017	FI-02	42	38	15	4	0	0	0	81	4	26
2017	FI-03	35	43	15	7	0	0	0	78	7	28
2014	FI	29	35	12	13	10	1	0	65	23	86
2014	FI-01	20	38	19	9	9	5	0	60	20	21
2014	FI-02	32	35	10	13	10	0	0	68	23	31
2014	FI-03	35	26	13	9	17	0	0	61	26	23
2014	FI-04	20	50	0	30	0	0	0	70	30	10
2011	FI	33	38	15	12	1	0	1	72	13	93
2011	FI-01	23	43	17	17	0	0	0	67	17	30
2011	FI-03	39	39	7	7	4	0	4	81	11	28
2008	FI	25	49	12	6	6	1	1	76	12	69
2008	FI-01	25	42	17	8	4	0	4	70	13	24
2008	FI-02	27	53	0	7	13	0	0	80	20	15
2008	FI-03	24	48	14	5	5	5	0	75	10	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	44	48	6	1	1	0	0	92	2	84
2019	FI-01	45	45	9	0	0	0	0	91	0	22
2019	FI-02	31	62	8	0	0	0	0	92	0	26
2019	FI-03	54	38	4	4	0	0	0	92	4	24
2019	FI-04	45	45	0	0	9	0	0	91	9	11
2017	FI	52	40	5	1	1	0	1	93	2	84
2017	FI-01	60	30	5	0	5	0	0	90	5	20
2017	FI-02	54	38	4	0	0	0	4	96	0	26
2017	FI-03	56	44	0	0	0	0	0	100	0	28
2014	FI	40	35	9	10	5	1	0	75	15	86
2014	FI-01	28	53	0	14	5	0	0	81	19	21
2014	FI-02	45	29	10	13	3	0	0	74	16	31
2014	FI-03	44	26	17	4	4	4	0	73	9	23
2014	FI-04	40	30	10	10	10	0	0	70	20	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	33	7	1	1	0	0	90	2	84
2019	FI-01	68	23	5	5	0	0	0	91	5	22
2019	FI-02	50	38	12	0	0	0	0	88	0	26
2019	FI-03	54	38	8	0	0	0	0	92	0	24
2019	FI-04	55	36	0	0	9	0	0	91	9	11
2018	FI	57	33	4	3	2	0	0	90	6	89
2018	FI-02	61	25	4	7	4	0	0	86	11	28
2018	FI-03	53	33	7	3	3	0	0	87	7	30
2017	FI	55	31	4	5	6	0	0	86	11	84
2017	FI-01	60	20	0	5	15	0	0	80	20	20
2017	FI-02	62	31	0	4	4	0	0	92	8	26
2017	FI-03	53	40	4	4	0	0	0	93	4	28
2014	FI	48	22	17	7	3	0	2	72	11	86
2014	FI-01	43	24	9	14	0	0	9	74	16	21
2014	FI-02	55	19	10	10	6	0	0	74	16	31
2014	FI-03	48	26	26	0	0	0	0	74	0	23
2014	FI-04	40	10	40	0	10	0	0	50	10	10
2011	FI	43	34	12	5	3	1	1	79	9	93
2011	FI-01	57	30	7	3	0	0	3	90	3	30
2011	FI-03	46	39	7	4	0	4	0	89	4	28

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	49	10	6	2	82	8	84
2019	FI-01	36	45	5	9	5	82	14	22
2019	FI-02	23	62	8	8	0	85	8	26
2019	FI-03	42	42	13	4	0	83	4	24
2019	FI-04	36	45	9	0	9	82	9	11
2018	FI	31	42	17	6	5	73	10	88
2018	FI-02	32	36	18	4	11	68	14	28
2018	FI-03	38	41	14	7	0	79	7	29
2017	FI	32	52	6	2	7	84	10	84
2017	FI-01	30	45	5	5	15	75	20	20
2017	FI-02	38	50	12	0	0	88	0	26
2017	FI-03	36	49	4	4	8	85	11	28
2014	FI	19	51	17	7	6	70	13	86
2014	FI-01	28	39	19	5	9	67	14	21
2014	FI-02	13	58	19	6	3	71	10	31
2014	FI-03	22	56	4	9	9	78	17	23
2014	FI-04	10	40	40	10	0	50	10	10
2011	FI	34	47	8	8	3	82	11	93
2011	FI-01	40	50	3	3	3	90	7	30
2011	FI-03	36	43	14	7	0	79	7	28
2008	FI	33	41	9	16	1	74	17	69
2008	FI-01	38	33	8	21	0	71	21	24
2008	FI-02	33	53	7	0	7	87	7	15
2008	FI-03	29	33	14	24	0	62	24	21

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	42	13	6	5	1	76	11	84
2019	FI-01	32	41	14	9	5	0	73	14	22
2019	FI-02	35	42	8	8	4	4	80	12	26
2019	FI-03	38	42	17	4	0	0	79	4	24
2019	FI-04	27	45	18	0	9	0	73	9	11
2018	FI	31	37	18	8	6	0	69	13	89
2018	FI-02	29	29	29	7	7	0	57	14	28
2018	FI-03	27	43	13	10	7	0	70	17	30
2017	FI	26	39	15	12	7	0	65	19	84
2017	FI-01	15	50	15	5	15	0	65	20	20
2017	FI-02	35	27	23	15	0	0	62	15	26
2017	FI-03	31	40	11	15	4	0	71	18	28
2014	FI	18	37	21	14	10	0	55	24	86
2014	FI-01	20	33	33	5	9	0	53	14	21
2014	FI-02	19	45	10	6	19	0	65	26	31
2014	FI-03	13	35	17	30	4	0	48	35	23
2014	FI-04	20	20	40	20	0	0	40	20	10
2011	FI	29	45	15	9	2	0	74	11	93
2011	FI-01	33	50	10	7	0	0	83	7	30
2011	FI-03	21	43	29	7	0	0	64	7	28

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	35	43	11	7	4	1	78	11	84
2019	FI-01	59	27	5	0	5	5	90	5	22
2019	FI-02	23	50	12	12	4	0	73	15	26
2019	FI-03	33	38	17	13	0	0	71	13	24
2019	FI-04	18	64	9	0	9	0	82	9	11
2018	FI	31	45	12	10	1	0	76	11	89
2018	FI-02	36	36	11	14	4	0	71	18	28
2018	FI-03	33	43	17	7	0	0	77	7	30
2017	FI	26	49	13	7	5	0	75	12	84
2017	FI-01	25	55	5	0	15	0	80	15	20
2017	FI-02	31	38	23	8	0	0	69	8	26
2017	FI-03	28	50	11	7	4	0	78	11	28

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	42	7	4	1	0	88	5	84
2019	FI-01	64	32	0	5	0	0	95	5	22
2019	FI-02	31	50	19	0	0	0	81	0	26
2019	FI-03	50	38	4	8	0	0	88	8	24
2019	FI-04	36	55	0	0	9	0	91	9	11
2018	FI	37	56	3	4	0	0	92	4	90
2018	FI-02	31	59	7	3	0	0	90	3	29
2018	FI-03	40	57	0	3	0	0	97	3	30
2017	FI	33	52	8	1	6	0	85	7	84
2017	FI-01	30	45	5	0	20	0	75	20	20
2017	FI-02	35	50	12	4	0	0	85	4	26
2017	FI-03	38	53	9	0	0	0	91	0	28
2014	FI	29	52	8	6	5	0	81	10	86
2014	FI-01	19	53	19	5	5	0	72	9	21
2014	FI-02	26	58	6	3	6	0	84	10	31
2014	FI-03	31	52	4	9	4	0	83	13	23
2014	FI-04	50	40	0	10	0	0	90	10	10
2011	FI	47	38	8	3	3	1	86	7	93
2011	FI-01	43	43	10	3	0	0	87	3	30
2011	FI-03	50	36	7	4	0	4	89	4	28
2008	FI	49	29	12	7	3	0	78	10	69
2008	FI-01	54	38	4	4	0	0	92	4	24
2008	FI-02	60	13	20	7	0	0	73	7	15
2008	FI-03	38	29	14	10	10	0	67	19	21

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	38	17	4	4	76	7	84
2019	FI-01	45	32	14	5	5	77	9	22
2019	FI-02	27	50	15	4	4	77	8	26
2019	FI-03	42	33	25	0	0	75	0	24
2019	FI-04	45	36	9	0	9	82	9	11
2018	FI	31	47	10	8	4	78	12	90
2018	FI-02	28	48	7	7	10	76	17	29
2018	FI-03	30	47	10	13	0	77	13	30
2017	FI	28	48	9	7	7	76	15	84
2017	FI-01	30	45	0	5	20	75	25	20
2017	FI-02	31	38	19	8	4	69	12	26
2017	FI-03	31	57	4	4	4	89	8	28

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	42	45	8	2	2	87	5	83
2019	FI-01	43	38	10	5	5	81	10	21
2019	FI-02	31	62	8	0	0	92	0	26
2019	FI-03	54	33	8	4	0	88	4	24
2019	FI-04	45	36	9	0	9	82	9	11
2018	FI	45	44	7	2	1	90	3	88
2018	FI-02	41	41	15	0	4	81	4	27
2018	FI-03	47	50	3	0	0	97	0	30
2017	FI	45	45	4	2	4	90	6	84
2017	FI-01	50	35	5	0	10	85	10	20
2017	FI-02	46	54	0	0	0	100	0	26
2017	FI-03	45	43	0	7	4	89	11	28
2014	FI	49	41	7	2	1	90	3	86
2014	FI-01	53	38	5	0	5	91	5	21
2014	FI-02	48	42	6	3	0	90	3	31
2014	FI-03	48	39	9	4	0	87	4	23
2014	FI-04	50	40	10	0	0	90	0	10
2011	FI	61	29	4	5	0	90	5	93
2011	FI-01	63	30	3	3	0	93	3	30
2011	FI-03	64	29	7	0	0	93	0	28

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	47	11	4	2	83	6	83
2019	FI-01	32	45	9	9	5	77	14	22
2019	FI-02	35	42	19	4	0	77	4	26
2019	FI-03	42	58	0	0	0	100	0	24
2019	FI-04	40	40	10	0	10	80	10	10
2018	FI	29	50	12	4	4	79	9	90
2018	FI-02	28	38	17	7	10	66	17	29
2018	FI-03	37	50	10	3	0	87	3	30
2017	FI	27	50	7	6	10	77	16	84
2017	FI-01	20	40	10	10	20	60	30	20
2017	FI-02	35	42	12	4	8	77	12	26
2017	FI-03	31	57	4	4	4	89	8	28
2014	FI	14	51	13	15	7	65	22	86
2014	FI-01	15	52	19	9	5	67	14	21
2014	FI-02	10	55	10	13	13	65	26	31
2014	FI-03	9	52	4	30	4	61	35	23
2014	FI-04	30	40	30	0	0	70	0	10
2011	FI	33	48	4	10	4	82	14	93
2011	FI-01	30	60	0	7	3	90	10	30
2011	FI-03	39	36	11	11	4	75	14	28

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	40	38	11	5	4	1	1	80	9	84
2019	FI-01	45	23	9	9	9	0	5	71	19	22
2019	FI-02	35	42	15	4	0	4	0	80	4	26
2019	FI-03	50	38	13	0	0	0	0	88	0	24
2019	FI-04	27	64	0	0	9	0	0	91	9	11
2018	FI	40	39	12	4	4	0	0	79	9	90
2018	FI-02	38	21	28	7	7	0	0	59	14	29
2018	FI-03	50	40	7	3	0	0	0	90	3	30
2017	FI	42	33	8	9	7	0	0	75	17	84
2017	FI-01	40	30	10	0	20	0	0	70	20	20
2017	FI-02	42	38	8	12	0	0	0	81	12	26
2017	FI-03	47	28	7	14	4	0	0	75	18	28
2014	FI	25	39	16	14	6	0	0	64	20	86
2014	FI-01	29	47	9	9	5	0	0	76	14	21
2014	FI-02	23	42	23	6	6	0	0	65	13	31
2014	FI-03	22	35	4	30	9	0	0	57	39	23
2014	FI-04	20	30	40	10	0	0	0	50	10	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	42	42	10	4	2	0	0	84	6	83
2019	FI-01	48	43	0	5	5	0	0	90	10	21
2019	FI-02	38	46	15	0	0	0	0	85	0	26
2019	FI-03	42	38	13	8	0	0	0	79	8	24
2019	FI-04	45	36	9	0	9	0	0	82	9	11
2018	FI	38	38	11	8	4	0	0	76	12	89
2018	FI-02	38	24	21	14	3	0	0	62	17	29
2018	FI-03	52	28	7	10	3	0	0	79	14	29
2017	FI	33	46	7	7	6	0	0	80	13	84
2017	FI-01	25	50	5	0	20	0	0	75	20	20
2017	FI-02	50	31	0	19	0	0	0	81	19	26
2017	FI-03	28	64	0	4	4	0	0	92	8	28
2014	FI	18	46	17	14	5	0	0	64	19	86
2014	FI-01	20	61	9	5	5	0	0	81	9	21
2014	FI-02	23	39	19	16	3	0	0	61	19	31
2014	FI-03	9	44	17	22	9	0	0	52	30	23
2014	FI-04	20	40	30	10	0	0	0	60	10	10
2011	FI	43	40	9	4	1	1	2	86	6	93
2011	FI-01	50	37	3	3	0	0	7	93	4	30
2011	FI-03	50	32	14	0	0	4	0	85	0	28

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	45	7	2	2	0	0	88	5	84
2019	FI-01	50	41	0	5	5	0	0	91	9	22
2019	FI-02	38	46	15	0	0	0	0	85	0	26
2019	FI-03	46	42	8	4	0	0	0	88	4	24
2019	FI-04	36	55	0	0	9	0	0	91	9	11
2018	FI	36	49	8	7	1	0	0	84	8	90
2018	FI-02	31	45	14	10	0	0	0	76	10	29
2018	FI-03	43	50	3	3	0	0	0	93	3	30
2017	FI	35	49	7	4	5	0	0	84	9	84
2017	FI-01	45	40	0	5	10	0	0	85	15	20
2017	FI-02	38	50	12	0	0	0	0	88	0	26
2017	FI-03	35	50	7	4	4	0	0	85	8	28
2014	FI	28	47	13	7	5	0	1	75	12	86
2014	FI-01	33	53	9	5	0	0	0	86	5	21
2014	FI-02	32	48	10	0	6	0	3	83	7	31
2014	FI-03	26	43	4	17	9	0	0	70	26	23
2014	FI-04	10	40	50	0	0	0	0	50	0	10
2011	FI	47	35	11	3	2	2	0	83	6	92
2011	FI-01	57	37	3	3	0	0	0	93	3	30
2011	FI-03	41	30	19	4	0	7	0	76	4	27
2008	FI	42	41	9	6	3	0	0	83	9	69
2008	FI-01	46	42	4	4	4	0	0	88	8	24
2008	FI-02	53	40	0	0	7	0	0	93	7	15
2008	FI-03	33	33	24	10	0	0	0	67	10	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	55	31	11	1	2	86	4	84
2019	FI-01	68	18	14	0	0	86	0	22
2019	FI-02	46	38	15	0	0	85	0	26
2019	FI-03	54	33	8	4	0	88	4	24
2019	FI-04	55	27	0	0	18	82	18	11
2018	FI	41	41	13	4	0	82	4	90
2018	FI-02	31	48	17	3	0	79	3	29
2018	FI-03	47	30	17	7	0	77	7	30
2017	FI	43	40	13	4	0	83	4	84
2017	FI-01	55	30	10	5	0	85	5	20
2017	FI-02	42	42	15	0	0	85	0	26
2017	FI-03	43	50	7	0	0	93	0	28
2014	FI	25	46	20	6	3	71	9	86
2014	FI-01	39	38	14	9	0	76	9	21
2014	FI-02	23	52	19	3	3	74	6	31
2014	FI-03	17	52	31	0	0	69	0	23
2014	FI-04	10	40	10	20	20	50	40	10
2011	FI	36	41	17	4	1	77	5	92
2011	FI-01	48	41	10	0	0	90	0	29
2011	FI-03	36	46	14	4	0	82	4	28
2008	FI	26	48	17	3	6	74	9	69
2008	FI-01	38	46	13	0	4	83	4	24
2008	FI-02	33	47	20	0	0	80	0	15
2008	FI-03	19	52	19	5	5	71	10	21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	4	19	40	25	11	0	1	36	23	84
2019	FI-01	9	23	23	23	18	0	5	43	33	22
2019	FI-02	0	23	38	27	12	0	0	38	23	26
2019	FI-03	0	17	58	21	4	0	0	25	17	24
2019	FI-04	9	9	36	36	9	0	0	45	18	11
2018	FI	9	18	41	26	6	0	1	31	27	90
2018	FI-02	14	24	34	24	3	0	0	28	38	29
2018	FI-03	7	10	43	30	7	0	3	38	17	30
2017	FI	6	25	51	12	5	0	1	17	32	83
2017	FI-01	25	10	45	15	0	0	5	16	37	20
2017	FI-02	0	28	52	8	12	0	0	20	28	25
2017	FI-03	0	32	51	14	4	0	0	18	32	28
2014	FI	14	38	35	11	0	1	1	11	53	86
2014	FI-01	14	28	38	20	0	0	0	20	43	21
2014	FI-02	19	35	32	13	0	0	0	13	55	31
2014	FI-03	9	43	48	0	0	0	0	0	52	23
2014	FI-04	10	50	10	10	0	10	10	13	75	10
2011	FI	4	24	44	19	8	1	0	27	28	93
2011	FI-01	7	7	37	33	17	0	0	50	13	30
2011	FI-03	0	21	57	11	7	4	0	19	22	28
2008	FI	12	24	35	18	10	0	1	28	36	68
2008	FI-01	17	9	30	17	22	0	4	41	27	23
2008	FI-02	0	33	40	27	0	0	0	27	33	15
2008	FI-03	19	19	38	14	10	0	0	24	38	21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	6	11	31	30	18	2	2	50	18	84
2019	FI-01	9	9	18	27	32	0	5	62	19	22
2019	FI-02	4	12	27	27	23	4	4	54	17	26
2019	FI-03	4	13	38	33	8	4	0	43	17	24
2019	FI-04	9	0	55	36	0	0	0	36	9	11
2018	FI	12	12	32	31	10	0	2	42	25	90
2018	FI-02	21	7	21	38	10	0	3	50	29	29
2018	FI-03	10	20	43	17	7	0	3	24	31	30
2017	FI	10	17	34	25	11	0	4	37	27	83
2017	FI-01	20	15	35	15	10	0	5	26	37	20
2017	FI-02	16	8	32	20	16	0	8	39	26	25
2017	FI-03	0	21	33	35	11	0	0	45	21	28
2014	FI	16	28	42	6	5	2	1	11	46	86
2014	FI-01	24	14	43	9	5	0	5	15	40	21
2014	FI-02	19	26	42	6	3	3	0	10	47	31
2014	FI-03	13	39	35	4	9	0	0	13	52	23
2014	FI-04	0	30	60	0	0	10	0	0	33	10
2011	FI	3	6	32	34	18	3	2	56	10	93
2011	FI-01	0	0	27	30	37	3	3	71	0	30
2011	FI-03	0	7	36	39	14	0	4	56	7	28
2008	FI	9	9	37	19	16	3	7	39	20	68
2008	FI-01	9	0	22	17	35	9	9	63	11	23
2008	FI-02	0	0	53	27	7	0	13	38	0	15
2008	FI-03	19	10	43	14	10	0	5	25	30	21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	10	19	37	24	8	0	2	33	29	84
2019	FI-01	9	5	41	18	18	0	9	40	15	22
2019	FI-02	12	23	31	27	8	0	0	35	35	26
2019	FI-03	8	25	29	33	4	0	0	38	33	24
2019	FI-04	9	18	64	9	0	0	0	9	27	11
2018	FI	10	19	48	17	3	1	2	21	30	90
2018	FI-02	10	10	45	21	7	3	3	30	22	29
2018	FI-03	7	20	53	13	3	0	3	17	28	30
2017	FI	12	32	35	14	2	1	4	18	46	84
2017	FI-01	30	45	20	5	0	0	0	5	75	20
2017	FI-02	4	31	27	23	4	0	12	30	39	26
2017	FI-03	11	28	39	18	4	0	0	22	39	28
2014	FI	32	37	23	3	1	2	1	4	72	86
2014	FI-01	24	33	28	10	5	0	0	15	57	21
2014	FI-02	29	35	29	0	0	3	3	0	69	31
2014	FI-03	48	39	13	0	0	0	0	0	87	23
2014	FI-04	30	40	20	0	0	10	0	0	78	10
2011	FI	11	24	30	20	10	2	3	31	37	92
2011	FI-01	10	20	27	23	13	0	7	39	32	30
2011	FI-03	11	30	26	22	11	0	0	33	41	27
2008	FI	9	26	32	19	12	0	1	31	36	68
2008	FI-01	9	22	26	13	26	0	4	41	32	23
2008	FI-02	7	27	33	27	7	0	0	33	33	15
2008	FI-03	5	29	33	29	5	0	0	33	33	21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	4	5	39	37	15	0	1	52	9	82
2019	FI-01	5	9	23	45	14	0	5	62	14	22
2019	FI-02	4	4	52	24	16	0	0	40	8	25
2019	FI-03	0	4	43	39	13	0	0	52	4	23
2019	FI-04	9	0	27	45	18	0	0	64	9	11
2018	FI	3	11	38	33	13	0	1	47	15	90
2018	FI-02	3	14	41	28	14	0	0	41	17	29
2018	FI-03	0	17	40	23	17	0	3	41	17	30
2017	FI	5	11	40	37	6	0	1	43	16	82
2017	FI-01	15	5	30	40	10	0	0	50	20	20
2017	FI-02	0	17	38	33	8	0	4	43	17	24
2017	FI-03	4	11	36	46	4	0	0	50	14	28
2014	FI	16	27	40	11	5	1	0	15	44	85
2014	FI-01	5	20	50	25	0	0	0	25	25	20
2014	FI-02	16	23	35	13	10	3	0	23	40	31
2014	FI-03	26	26	48	0	0	0	0	0	52	23
2014	FI-04	20	50	20	0	10	0	0	10	70	10
2011	FI	6	18	40	20	14	1	0	35	25	93
2011	FI-01	7	13	33	17	30	0	0	47	20	30
2011	FI-03	4	18	43	29	7	0	0	36	21	28
2008	FI	3	21	38	21	15	0	3	36	24	68
2008	FI-01	0	4	43	13	30	0	9	48	5	23
2008	FI-02	0	27	33	20	20	0	0	40	27	15
2008	FI-03	10	24	29	38	0	0	0	38	33	21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	7	13	31	33	13	1	1	47	21	83
2019	FI-01	9	9	27	23	27	0	5	52	19	22
2019	FI-02	8	12	32	28	16	4	0	46	21	25
2019	FI-03	4	17	33	42	4	0	0	46	21	24
2019	FI-04	9	9	36	45	0	0	0	45	18	11
2018	FI	6	21	31	33	6	2	1	40	28	90
2018	FI-02	7	34	24	24	3	3	3	30	44	29
2018	FI-03	7	23	33	30	7	0	0	37	30	30
2017	FI	6	22	36	21	12	0	4	34	29	83
2017	FI-01	5	15	45	30	5	0	0	35	20	20
2017	FI-02	8	24	20	20	24	0	4	46	33	25
2017	FI-03	4	21	47	18	10	0	0	29	25	28
2014	FI	19	40	28	7	4	1	1	11	60	85
2014	FI-01	9	24	47	20	0	0	0	20	33	21
2014	FI-02	26	35	19	6	10	0	3	17	63	31
2014	FI-03	14	50	36	0	0	0	0	0	64	22
2014	FI-04	30	70	0	0	0	0	0	0	100	10
2011	FI	7	28	25	26	13	1	0	40	35	92
2011	FI-01	3	20	20	30	27	0	0	57	23	30
2011	FI-03	4	30	22	33	7	4	0	42	35	27
2008	FI	12	18	36	9	19	1	4	30	32	67
2008	FI-01	5	5	36	9	41	0	5	52	10	22
2008	FI-02	7	13	53	7	20	0	0	27	20	15
2008	FI-03	14	24	29	14	5	5	10	22	44	21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	8	26	17	29	13	4	4	45	37	84
2019	FI-01	9	14	18	32	18	5	5	55	25	22
2019	FI-02	8	23	12	31	15	4	8	52	35	26
2019	FI-03	4	42	13	25	13	4	0	39	48	24
2019	FI-04	18	18	36	27	0	0	0	27	36	11
2018	FI	11	32	23	21	8	2	2	30	45	90
2018	FI-02	24	14	31	17	10	3	0	29	39	29
2018	FI-03	3	47	17	17	7	3	7	26	56	30
2017	FI	11	34	27	17	7	1	3	25	47	83
2017	FI-01	10	40	25	20	5	0	0	25	50	20
2017	FI-02	20	12	24	20	12	4	8	36	36	25
2017	FI-03	7	29	36	18	7	0	3	26	37	28
2014	FI	20	24	31	15	3	2	3	20	47	86
2014	FI-01	14	28	28	20	5	0	5	26	45	21
2014	FI-02	32	16	23	19	6	3	0	27	50	31
2014	FI-03	13	22	48	13	0	0	4	14	36	23
2014	FI-04	10	40	30	0	0	10	10	0	63	10
2011	FI	5	10	38	30	12	1	3	44	16	92
2011	FI-01	0	3	30	33	23	3	7	63	4	30
2011	FI-03	4	15	33	41	7	0	0	48	19	27
2008	FI	6	35	29	22	6	0	3	28	42	69
2008	FI-01	0	21	33	25	13	0	8	41	23	24
2008	FI-02	0	40	33	27	0	0	0	27	40	15
2008	FI-03	14	38	29	19	0	0	0	19	52	21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	8	15	46	18	10	0	2	28	24	84
2019	FI-01	9	23	36	14	14	0	5	29	33	22
2019	FI-02	4	12	46	23	12	0	4	36	16	26
2019	FI-03	13	13	50	17	8	0	0	25	25	24
2019	FI-04	9	18	55	18	0	0	0	18	27	11
2018	FI	7	27	34	25	2	3	2	29	36	89
2018	FI-02	7	21	36	25	0	7	4	28	32	28
2018	FI-03	7	37	23	20	7	3	3	29	46	30
2017	FI	4	28	41	22	2	2	1	25	32	83
2017	FI-01	15	40	35	10	0	0	0	10	55	20
2017	FI-02	0	24	36	24	8	4	4	35	26	25
2017	FI-03	0	25	36	36	0	3	0	37	26	28
2014	FI	17	39	33	7	0	3	0	7	59	86
2014	FI-01	14	33	39	14	0	0	0	14	47	21
2014	FI-02	19	32	35	6	0	6	0	7	55	31
2014	FI-03	22	43	35	0	0	0	0	0	65	23
2014	FI-04	10	70	10	10	0	0	0	10	80	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	8	8	35	30	15	1	2	47	17	84
2019	FI-01	9	5	41	14	27	0	5	43	14	22
2019	FI-02	8	8	23	38	19	0	4	60	16	26
2019	FI-03	8	13	21	46	8	4	0	57	22	24
2019	FI-04	9	9	73	9	0	0	0	9	18	11

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	56	21	12	5	5	1	78	10	82
2019	FI-01	57	19	14	5	0	5	80	5	21
2019	FI-02	60	16	16	8	0	0	76	8	25
2019	FI-03	58	17	8	4	13	0	75	17	24
2019	FI-04	45	36	9	0	9	0	82	9	11
2017	FI	65	19	7	6	1	1	85	7	83
2017	FI-01	70	20	10	0	0	0	90	0	20
2017	FI-02	64	24	0	8	0	4	92	8	25
2017	FI-03	75	14	0	7	4	0	89	11	28
2014	FI	64	21	6	7	2	0	85	9	86
2014	FI-01	76	9	5	5	5	0	86	9	21
2014	FI-02	55	29	6	10	0	0	84	10	31
2014	FI-03	70	22	4	0	4	0	91	4	23
2014	FI-04	50	20	10	20	0	0	70	20	10
2011	FI	65	15	8	9	1	2	82	10	92
2011	FI-01	76	7	7	3	0	7	89	4	29
2011	FI-03	61	25	0	11	4	0	86	14	28
2008	FI	65	16	3	9	3	4	85	12	69
2008	FI-01	71	8	0	13	0	8	86	14	24
2008	FI-02	67	20	0	13	0	0	87	13	15
2008	FI-03	52	19	10	5	10	5	75	15	21

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	31	18	2	5	5	6	72	8	84
2019	FI-01	36	23	23	5	5	5	5	65	10	22
2019	FI-02	27	35	12	4	4	8	12	76	10	26
2019	FI-03	33	33	21	0	4	4	4	73	5	24
2019	FI-04	45	36	9	0	9	0	0	82	9	11
2018	FI	27	33	17	6	4	10	3	69	12	90
2018	FI-02	31	28	17	7	3	10	3	68	12	29
2018	FI-03	33	30	10	7	3	13	3	76	12	30
2017	FI	33	30	19	2	5	6	4	70	8	83
2017	FI-01	30	40	20	0	10	0	0	70	10	20
2017	FI-02	40	16	20	4	0	8	12	70	5	25
2017	FI-03	35	33	22	0	4	7	0	73	4	28
2014	FI	29	31	16	13	5	2	3	64	18	86
2014	FI-01	24	38	14	9	9	5	0	65	20	21
2014	FI-02	26	39	13	16	0	0	6	69	17	31
2014	FI-03	35	13	30	9	4	4	4	53	14	23
2014	FI-04	40	40	0	10	10	0	0	80	20	10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	37	8	6	2	0	83	8	84
2019	FI-01	55	18	14	9	5	0	73	14	22
2019	FI-02	38	46	8	8	0	0	85	8	26
2019	FI-03	46	46	8	0	0	0	92	0	24
2019	FI-04	55	36	0	0	9	0	91	9	11
2018	FI	51	33	8	7	1	0	84	8	90
2018	FI-02	48	24	14	14	0	0	72	14	29
2018	FI-03	53	43	0	3	0	0	97	3	30
2017	FI	45	37	5	5	7	1	83	12	83
2017	FI-01	35	35	10	10	10	0	70	20	20
2017	FI-02	52	32	4	4	4	4	88	8	25
2017	FI-03	53	37	4	0	7	0	89	7	28
2014	FI	46	30	12	9	2	1	77	12	86
2014	FI-01	34	47	5	9	5	0	81	14	21
2014	FI-02	42	26	16	13	0	3	70	13	31
2014	FI-03	52	30	13	4	0	0	83	4	23
2014	FI-04	70	10	10	0	10	0	80	10	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	35	7	4	1	88	5	84
2019	FI-01	59	27	14	0	0	86	0	22
2019	FI-02	50	42	0	8	0	92	8	26
2019	FI-03	63	21	13	4	0	83	4	24
2019	FI-04	36	55	0	0	9	91	9	11
2018	FI	58	36	3	1	1	94	2	88
2018	FI-02	62	28	7	3	0	90	3	29
2018	FI-03	64	32	4	0	0	96	0	28
2017	FI	54	37	4	5	1	91	6	84
2017	FI-01	55	25	5	10	5	80	15	20
2017	FI-02	62	35	0	4	0	96	4	26
2017	FI-03	54	42	0	4	0	96	4	28
2014	FI	44	43	6	5	2	87	7	86
2014	FI-01	43	43	5	5	5	86	9	21
2014	FI-02	45	42	6	3	3	87	6	31
2014	FI-03	44	52	4	0	0	96	0	23
2014	FI-04	50	30	10	10	0	80	10	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	43	6	6	2	86	8	84
2019	FI-01	45	36	5	9	5	82	14	22
2019	FI-02	35	46	15	4	0	81	4	26
2019	FI-03	50	46	0	4	0	96	4	24
2019	FI-04	45	45	0	0	9	91	9	11
2018	FI	51	36	7	6	1	87	7	89
2018	FI-02	43	39	11	7	0	82	7	28
2018	FI-03	60	33	3	3	0	93	3	30

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	30	5	1	2	4	1	91	4	84
2019	FI-01	50	23	14	5	0	5	5	80	5	22
2019	FI-02	50	35	4	0	4	8	0	92	4	26
2019	FI-03	67	33	0	0	0	0	0	100	0	24
2019	FI-04	73	18	0	0	9	0	0	91	9	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	35	10	5	5	0	0	81	10	84
2019	FI-01	41	32	14	9	5	0	0	73	14	22
2019	FI-02	54	27	12	0	8	0	0	81	8	26
2019	FI-03	46	46	4	4	0	0	0	92	4	24
2019	FI-04	45	36	9	0	9	0	0	82	9	11
2018	FI	41	42	5	6	6	1	0	84	11	88
2018	FI-02	32	43	7	7	7	4	0	78	15	28
2018	FI-03	45	41	0	7	7	0	0	86	14	29
2017	FI	38	43	11	2	6	0	0	81	9	84
2017	FI-01	40	50	5	0	5	0	0	90	5	20
2017	FI-02	50	38	8	4	0	0	0	88	4	26
2017	FI-03	28	47	14	4	8	0	0	74	11	28
2014	FI	39	29	19	6	5	2	1	70	11	86
2014	FI-01	34	28	24	5	0	5	5	69	5	21
2014	FI-02	42	23	19	6	6	3	0	67	13	31
2014	FI-03	39	39	9	9	4	0	0	78	13	23
2014	FI-04	40	30	20	0	10	0	0	70	10	10
2011	FI	39	41	11	3	6	0	0	80	10	93
2011	FI-01	37	53	10	0	0	0	0	90	0	30
2011	FI-03	39	43	7	4	7	0	0	82	11	28
2008	FI	32	45	16	6	1	0	0	77	7	69
2008	FI-01	38	46	13	4	0	0	0	83	4	24
2008	FI-02	40	40	7	7	7	0	0	80	13	15
2008	FI-03	24	52	19	5	0	0	0	76	5	21

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	55	29	9	1	4	2	86	5	82
2019	FI-01	55	32	5	0	5	5	90	5	22
2019	FI-02	56	28	8	0	4	4	88	4	25
2019	FI-03	58	29	13	0	0	0	88	0	24
2019	FI-04	50	30	10	0	10	0	80	10	10
2018	FI	53	26	10	2	3	5	83	6	88
2018	FI-02	50	21	14	7	4	4	74	11	28
2018	FI-03	48	34	7	0	7	3	86	7	29
2017	FI	47	35	7	7	1	2	84	9	84
2017	FI-01	55	40	0	5	0	0	95	5	20
2017	FI-02	50	35	15	0	0	0	85	0	26
2017	FI-03	49	25	4	15	0	7	80	16	28
2014	FI	47	29	16	2	3	2	77	6	86
2014	FI-01	39	33	24	0	0	5	75	0	21
2014	FI-02	55	16	16	6	3	3	73	10	31
2014	FI-03	44	39	13	0	4	0	83	4	23
2014	FI-04	50	40	0	0	10	0	90	10	10
2011	FI	41	39	12	2	4	2	81	7	93
2011	FI-01	47	43	10	0	0	0	90	0	30
2011	FI-03	43	36	7	0	7	7	85	8	28
2008	FI	41	31	18	4	4	1	73	9	68
2008	FI-01	46	50	0	0	0	4	100	0	24
2008	FI-02	57	14	14	7	7	0	71	14	14
2008	FI-03	29	29	24	10	10	0	57	19	21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	37	4	5	4	0	88	8	84
2019	FI-01	50	36	5	5	5	0	86	9	22
2019	FI-02	46	42	0	8	4	0	88	12	26
2019	FI-03	58	38	4	0	0	0	96	0	24
2019	FI-04	55	27	9	0	9	0	82	9	11
2018	FI	50	32	9	3	6	0	82	9	88
2018	FI-02	36	36	14	0	14	0	71	14	28
2018	FI-03	52	34	7	3	3	0	86	7	29
2017	FI	41	41	7	7	4	0	82	11	84
2017	FI-01	40	50	5	0	5	0	90	5	20
2017	FI-02	46	38	8	8	0	0	85	8	26
2017	FI-03	42	40	7	7	4	0	82	11	28
2014	FI	40	37	8	10	2	2	79	13	86
2014	FI-01	29	47	9	9	0	5	80	10	21
2014	FI-02	45	32	6	10	3	3	80	13	31
2014	FI-03	39	39	13	4	4	0	78	9	23
2014	FI-04	50	20	0	30	0	0	70	30	10
2011	FI	45	37	11	3	4	0	82	8	93
2011	FI-01	50	47	3	0	0	0	97	0	30
2011	FI-03	46	29	11	7	7	0	75	14	28
2008	FI	41	42	4	12	1	0	83	13	69
2008	FI-01	42	46	4	8	0	0	88	8	24
2008	FI-02	47	40	0	7	7	0	87	13	15
2008	FI-03	43	33	5	19	0	0	76	19	21

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	83	12	0	1	1	2	98	2	84
2019	FI-01	86	9	0	0	0	5	100	0	22
2019	FI-02	81	15	0	0	0	4	100	0	26
2019	FI-03	88	8	0	4	0	0	96	4	24
2019	FI-04	82	9	0	0	9	0	91	9	11
2017	FI	76	19	1	2	0	1	96	2	84
2017	FI-01	80	15	0	5	0	0	95	5	20
2017	FI-02	77	15	4	0	0	4	96	0	26
2017	FI-03	86	11	0	4	0	0	96	4	28
2014	FI	78	15	3	2	1	0	93	3	86
2014	FI-01	76	19	0	0	5	0	95	5	21
2014	FI-02	65	19	10	6	0	0	84	6	31
2014	FI-03	87	13	0	0	0	0	100	0	23
2014	FI-04	100	0	0	0	0	0	100	0	10
2011	FI	83	11	2	0	2	2	96	2	93
2011	FI-01	87	7	0	0	0	7	100	0	30
2011	FI-03	93	4	0	0	4	0	96	4	28
2008	FI	85	9	0	1	1	3	97	3	68
2008	FI-01	87	4	0	0	0	9	100	0	23
2008	FI-02	87	13	0	0	0	0	100	0	15
2008	FI-03	86	5	0	5	5	0	90	10	21

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	65	27	4	0	2	2	0	94	2	83
2019	FI-01	71	19	0	0	5	5	0	95	5	21
2019	FI-02	65	23	8	0	0	4	0	92	0	26
2019	FI-03	63	33	4	0	0	0	0	96	0	24
2019	FI-04	64	27	0	0	9	0	0	91	9	11
2017	FI	54	25	4	7	6	3	1	83	14	83
2017	FI-01	65	25	0	5	5	0	0	90	10	20
2017	FI-02	60	20	4	8	4	0	4	83	13	25
2017	FI-03	53	33	0	7	4	4	0	89	11	28
2014	FI	49	33	6	1	3	7	1	89	5	86
2014	FI-01	43	33	0	0	9	9	5	89	11	21
2014	FI-02	65	23	6	3	0	3	0	90	3	31
2014	FI-03	48	44	9	0	0	0	0	91	0	23
2014	FI-04	20	40	10	0	10	20	0	75	13	10
2011	FI	48	34	6	3	4	1	2	86	8	93
2011	FI-01	60	33	0	0	3	0	3	97	3	30
2011	FI-03	43	46	7	0	0	4	0	93	0	28

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	65	20	6	2	5	1	87	7	84
2019	FI-01	68	9	9	5	9	0	77	14	22
2019	FI-02	62	27	4	0	4	4	92	4	26
2019	FI-03	63	29	8	0	0	0	92	0	24
2019	FI-04	82	9	0	0	9	0	91	9	11
2018	FI	61	23	8	3	3	1	85	7	87
2018	FI-02	56	19	15	4	4	4	77	8	27
2018	FI-03	62	24	3	3	7	0	86	10	29
2017	FI	63	22	6	4	4	2	86	8	83
2017	FI-01	85	15	0	0	0	0	100	0	20
2017	FI-02	56	24	4	8	0	8	87	9	25
2017	FI-03	64	18	7	0	11	0	82	11	28

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	30	5	5	4	0	0	87	8	84
2019	FI-01	64	18	5	14	0	0	0	82	14	22
2019	FI-02	54	38	0	0	8	0	0	92	8	26
2019	FI-03	58	33	8	0	0	0	0	92	0	24
2019	FI-04	55	27	9	0	9	0	0	82	9	11
2018	FI	57	26	5	5	6	2	0	85	10	88
2018	FI-02	50	25	7	0	11	7	0	81	12	28
2018	FI-03	52	34	3	7	3	0	0	86	10	29
2017	FI	54	28	7	8	3	0	0	82	11	83
2017	FI-01	65	25	5	5	0	0	0	90	5	20
2017	FI-02	48	40	8	4	0	0	0	88	4	25
2017	FI-03	60	21	4	7	8	0	0	82	15	28
2014	FI	46	29	15	3	3	2	1	77	7	86
2014	FI-01	39	28	9	9	5	9	0	74	16	21
2014	FI-02	48	26	19	3	3	0	0	74	6	31
2014	FI-03	57	30	9	0	4	0	0	87	4	23
2014	FI-04	30	30	30	0	0	0	10	67	0	10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	12	61	18	3	6	77	3	33
2019	FI-03	11	67	11	0	11	88	0	18
2019	FI-04	20	30	40	10	0	50	10	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	40	16	5	4	7	74	9	83
2019	FI-01	41	27	9	5	9	9	75	15	22
2019	FI-02	35	31	19	4	0	12	74	4	26
2019	FI-03	17	54	17	8	0	4	74	9	24
2019	FI-04	20	60	10	0	10	0	80	10	10
2018	FI	29	41	16	4	4	6	74	9	90
2018	FI-02	31	24	17	3	10	14	64	16	29
2018	FI-03	27	50	10	10	0	3	79	10	30
2017	FI	21	44	15	5	7	7	71	13	84
2017	FI-01	20	50	10	0	15	5	74	16	20
2017	FI-02	38	31	12	4	12	4	72	16	26
2017	FI-03	10	57	14	7	0	11	76	8	28
2014	FI	17	36	22	9	9	7	56	20	86
2014	FI-01	24	24	19	14	9	9	53	26	21
2014	FI-02	16	32	32	6	10	3	50	17	31
2014	FI-03	13	52	9	13	9	4	68	23	23
2014	FI-04	10	40	30	0	10	10	56	11	10
2011	FI	34	31	20	6	2	5	69	9	93
2011	FI-01	53	27	17	3	0	0	80	3	30
2011	FI-03	21	25	32	7	0	14	54	8	28

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	45	16	6	4	0	74	10	82
2019	FI-01	38	33	14	5	10	0	71	14	21
2019	FI-02	35	46	8	12	0	0	81	12	26
2019	FI-03	25	46	25	4	0	0	71	4	24
2019	FI-04	10	60	20	0	10	0	70	10	10
2018	FI	24	44	16	7	6	3	71	13	90
2018	FI-02	28	34	14	7	10	7	67	19	29
2018	FI-03	23	43	20	10	0	3	69	10	30
2017	FI	17	55	13	8	6	1	72	14	84
2017	FI-01	20	50	5	5	20	0	70	25	20
2017	FI-02	27	50	12	8	4	0	77	12	26
2017	FI-03	7	71	14	4	0	4	82	4	28
2014	FI	12	34	14	23	14	3	47	38	86
2014	FI-01	15	38	19	14	14	0	53	28	21
2014	FI-02	13	32	13	19	19	3	47	40	31
2014	FI-03	9	30	13	39	9	0	39	48	23
2014	FI-04	10	40	10	20	10	10	56	33	10
2011	FI	33	40	16	6	4	0	73	11	93
2011	FI-01	33	43	23	0	0	0	77	0	30
2011	FI-03	36	32	14	11	7	0	68	18	28
2008	FI	30	38	13	13	6	0	68	19	69
2008	FI-01	54	33	8	4	0	0	88	4	24
2008	FI-02	33	47	7	13	0	0	80	13	15
2008	FI-03	14	38	19	14	14	0	52	29	21

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	23	42	20	7	5	2	67	13	81
2019	FI-01	43	24	14	10	10	0	67	19	21
2019	FI-02	20	40	24	8	0	8	65	9	25
2019	FI-03	17	58	21	0	4	0	75	4	24
2019	FI-04	10	40	20	20	10	0	50	30	10
2018	FI	20	37	23	11	4	4	59	16	90
2018	FI-02	21	31	24	3	7	14	60	12	29
2018	FI-03	20	40	20	20	0	0	60	20	30
2017	FI	19	40	24	8	7	1	60	16	83
2017	FI-01	21	32	16	11	21	0	53	32	19
2017	FI-02	31	38	19	8	4	0	69	12	26
2017	FI-03	11	54	24	7	0	4	67	7	28
2014	FI	7	21	19	21	24	8	31	49	86
2014	FI-01	15	5	19	24	24	14	23	55	21
2014	FI-02	10	23	19	16	26	6	34	45	31
2014	FI-03	0	26	17	30	26	0	26	56	23
2014	FI-04	0	40	20	10	20	10	44	33	10
2011	FI	16	48	18	9	3	5	68	13	93
2011	FI-01	27	50	23	0	0	0	77	0	30
2011	FI-03	14	50	7	11	7	11	72	20	28
2008	FI	9	38	19	25	4	4	49	31	68
2008	FI-01	17	50	21	0	8	4	70	9	24
2008	FI-02	14	43	14	21	0	7	62	23	14
2008	FI-03	0	24	19	52	0	5	25	55	21

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	22	37	20	12	6	2	60	19	83
2019	FI-01	32	27	14	9	14	5	62	24	22
2019	FI-02	23	42	19	8	4	4	68	12	26
2019	FI-03	17	38	29	17	0	0	54	17	24
2019	FI-04	10	50	10	20	10	0	60	30	10
2018	FI	18	38	26	11	6	2	57	17	90
2018	FI-02	21	41	21	7	7	3	64	14	29
2018	FI-03	20	37	20	20	0	3	59	21	30
2017	FI	18	39	19	11	11	3	59	22	84
2017	FI-01	20	30	20	10	15	5	53	26	20
2017	FI-02	23	38	15	12	12	0	62	23	26
2017	FI-03	18	50	21	4	4	4	71	7	28
2014	FI	6	27	13	23	24	7	35	51	86
2014	FI-01	9	20	9	14	38	9	32	57	21
2014	FI-02	10	23	13	26	23	6	34	52	31
2014	FI-03	0	35	17	30	17	0	35	48	23
2014	FI-04	0	40	10	20	20	10	44	44	10
2011	FI	24	44	14	12	5	1	68	17	93
2011	FI-01	23	60	10	0	7	0	83	7	30
2011	FI-03	29	36	11	18	4	4	67	22	28
2008	FI	16	40	21	15	4	4	58	20	68
2008	FI-01	22	48	9	4	9	9	76	14	23
2008	FI-02	27	33	33	7	0	0	60	7	15
2008	FI-03	10	38	14	33	5	0	48	38	21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	25	18	5	1	2	1	75	6	84
2019	FI-01	64	18	9	5	0	5	0	86	5	22
2019	FI-02	42	31	15	4	0	4	4	79	4	26
2019	FI-03	46	29	17	8	0	0	0	75	8	24
2019	FI-04	36	18	36	0	9	0	0	55	9	11

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	49	13	6	4	2	77	10	84
2019	FI-01	27	41	18	5	9	0	68	14	22
2019	FI-02	27	54	12	4	0	4	84	4	26
2019	FI-03	21	54	13	8	0	4	78	9	24
2019	FI-04	27	45	9	9	9	0	73	18	11
2018	FI	24	45	18	10	2	1	69	13	89
2018	FI-02	21	52	14	10	3	0	72	14	29
2018	FI-03	34	31	24	10	0	0	66	10	29
2017	FI	20	51	16	10	4	0	71	13	83
2017	FI-01	15	50	10	10	15	0	65	25	20
2017	FI-02	27	46	12	15	0	0	73	15	26
2017	FI-03	18	60	18	4	0	0	78	4	27
2014	FI	11	43	20	9	14	3	56	24	86
2014	FI-01	15	38	19	14	14	0	53	28	21
2014	FI-02	13	39	19	3	19	6	55	24	31
2014	FI-03	4	48	26	13	9	0	52	22	23
2014	FI-04	10	60	10	10	10	0	70	20	10
2011	FI	28	51	8	8	4	1	80	12	92
2011	FI-01	33	50	3	10	0	3	86	10	30
2011	FI-03	29	43	11	11	7	0	71	18	28

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	14	42	21	13	6	4	58	20	84
2019	FI-01	32	27	18	14	9	0	59	23	22
2019	FI-02	8	38	31	8	4	12	52	13	26
2019	FI-03	8	58	17	13	4	0	67	17	24
2019	FI-04	9	36	18	27	9	0	45	36	11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	48	13	7	1	5	2	77	9	84
2019	FI-01	23	41	18	9	0	9	0	70	10	22
2019	FI-02	31	38	19	0	4	4	4	75	4	26
2019	FI-03	21	58	0	13	0	4	4	86	14	24
2019	FI-04	18	64	9	9	0	0	0	82	9	11
2018	FI	20	47	18	9	3	1	1	69	13	89
2018	FI-02	17	48	17	10	7	0	0	66	17	29
2018	FI-03	24	41	10	17	3	0	3	68	21	29
2017	FI	21	46	12	8	2	6	4	75	12	83
2017	FI-01	5	50	30	5	5	0	5	58	11	20
2017	FI-02	31	54	8	4	0	0	4	88	4	26
2017	FI-03	29	34	7	11	0	15	4	77	14	27
2014	FI	27	46	13	7	2	3	1	77	10	86
2014	FI-01	24	57	9	0	0	9	0	90	0	21
2014	FI-02	29	42	19	6	3	0	0	71	10	31
2014	FI-03	31	43	9	13	4	0	0	74	17	23
2014	FI-04	20	50	10	10	0	0	10	78	11	10
2011	FI	34	39	9	5	3	10	0	81	10	92
2011	FI-01	43	33	10	3	7	3	0	79	10	30
2011	FI-03	29	32	11	7	4	18	0	74	13	28
2008	FI	26	39	14	10	6	3	1	68	17	69
2008	FI-01	21	33	25	8	8	4	0	57	17	24
2008	FI-02	40	47	0	13	0	0	0	87	13	15
2008	FI-03	24	29	19	14	10	0	5	55	25	21

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	44	15	5	1	1	78	6	84
2019	FI-01	41	41	14	5	0	0	82	5	22
2019	FI-02	31	54	15	0	0	0	85	0	26
2019	FI-03	33	42	13	8	0	4	78	9	24
2019	FI-04	27	36	18	9	9	0	64	18	11
2018	FI	29	44	18	4	4	0	73	9	89
2018	FI-02	34	41	14	0	10	0	76	10	29
2018	FI-03	31	45	17	7	0	0	76	7	29

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	29	13	15	6	13	7	57	27	84
2019	FI-01	32	9	9	9	14	18	9	56	31	22
2019	FI-02	19	35	12	12	4	15	4	67	19	26
2019	FI-03	4	46	8	25	0	13	4	60	30	24
2019	FI-04	9	18	36	9	9	0	18	33	22	11
2018	FI	11	20	31	7	12	11	7	38	23	89
2018	FI-02	17	14	31	10	21	7	0	33	33	29
2018	FI-03	7	24	24	3	14	17	10	43	24	29
2017	FI	11	27	18	12	11	17	5	48	29	83
2017	FI-01	15	15	20	20	15	10	5	35	41	20
2017	FI-02	15	27	19	8	15	12	4	50	27	26
2017	FI-03	7	37	18	4	4	26	4	64	10	27
2014	FI	6	17	26	12	21	15	3	29	40	86
2014	FI-01	10	19	28	5	24	9	5	34	33	21
2014	FI-02	3	26	19	13	23	13	3	35	42	31
2014	FI-03	9	13	39	17	9	13	0	25	30	23
2014	FI-04	0	0	10	10	40	30	10	0	83	10
2011	FI	17	20	25	10	4	18	5	49	18	93
2011	FI-01	23	30	20	7	3	10	7	64	12	30
2011	FI-03	14	21	21	4	7	29	4	53	16	28

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	42	14	7	5	4	0	73	12	84
2019	FI-01	41	36	5	0	14	5	0	81	14	22
2019	FI-02	27	46	8	12	0	8	0	79	13	26
2019	FI-03	25	46	21	8	0	0	0	71	8	24
2019	FI-04	18	36	27	9	9	0	0	55	18	11
2018	FI	33	36	13	8	7	3	0	71	15	89
2018	FI-02	34	31	10	7	14	3	0	68	21	29
2018	FI-03	31	34	14	14	0	7	0	70	15	29
2017	FI	34	48	6	6	6	0	0	82	12	83
2017	FI-01	20	55	5	0	20	0	0	75	20	20
2017	FI-02	46	38	12	4	0	0	0	85	4	26
2017	FI-03	40	52	0	4	4	0	0	92	8	27
2014	FI	19	37	13	16	13	1	1	57	30	86
2014	FI-01	20	43	5	14	14	0	5	65	30	21
2014	FI-02	23	29	19	13	16	0	0	52	29	31
2014	FI-03	13	48	13	22	4	0	0	61	26	23
2014	FI-04	20	30	10	20	20	0	0	50	40	10
2011	FI	45	35	10	3	7	1	0	80	10	92
2011	FI-01	40	40	13	0	7	0	0	80	7	30
2011	FI-03	48	37	4	4	4	4	0	88	8	27
2008	FI	28	41	13	10	7	0	0	69	18	68
2008	FI-01	35	39	9	9	9	0	0	74	17	23
2008	FI-02	33	47	7	13	0	0	0	80	13	15
2008	FI-03	29	33	19	10	10	0	0	62	19	21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	31	19	8	8	1	2	63	17	84
2019	FI-01	41	27	14	5	9	0	5	71	14	22
2019	FI-02	31	35	19	4	8	4	0	68	12	26
2019	FI-03	21	38	25	8	8	0	0	58	17	24
2019	FI-04	27	18	9	27	9	0	9	50	40	11
2018	FI	24	29	16	15	13	3	0	55	29	89
2018	FI-02	17	14	17	28	24	0	0	31	52	29
2018	FI-03	24	41	10	10	7	7	0	70	19	29
2017	FI	27	27	13	13	14	2	2	57	29	84
2017	FI-01	20	15	20	5	25	5	10	41	35	20
2017	FI-02	42	15	12	15	15	0	0	58	31	26
2017	FI-03	25	43	7	18	4	4	0	70	23	28
2014	FI	14	28	9	14	29	3	2	45	46	86
2014	FI-01	9	29	24	14	19	0	5	41	35	21
2014	FI-02	10	32	10	13	32	3	0	43	47	31
2014	FI-03	17	26	0	22	30	0	4	46	54	23
2014	FI-04	30	20	0	0	40	10	0	56	44	10
2011	FI	27	34	9	19	10	1	0	62	29	93
2011	FI-01	33	27	7	23	10	0	0	60	33	30
2011	FI-03	29	43	7	11	7	4	0	74	19	28
2008	FI	24	25	12	16	22	1	0	49	39	68
2008	FI-01	17	25	21	4	29	4	0	43	35	24
2008	FI-02	27	47	7	13	7	0	0	73	20	15
2008	FI-03	35	10	0	30	25	0	0	45	55	20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	21	23	2	2	4	72	5	84
2019	FI-01	50	32	14	0	0	5	86	0	22
2019	FI-02	46	19	27	0	4	4	68	4	26
2019	FI-03	46	17	25	4	4	4	65	9	24
2019	FI-04	55	18	18	9	0	0	73	9	11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	56	14	7	4	4	1	14	83	8	84
2019	FI-01	59	9	14	9	0	0	9	75	10	22
2019	FI-02	54	19	0	0	8	4	15	90	10	26
2019	FI-03	50	21	13	4	0	0	13	81	5	24
2019	FI-04	73	0	0	0	9	0	18	89	11	11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	52	29	10	2	2	5	85	5	83
2019	FI-01	50	14	14	9	5	9	70	15	22
2019	FI-02	42	42	12	0	0	4	88	0	26
2019	FI-03	58	29	8	0	0	4	91	0	24
2019	FI-04	70	20	0	0	10	0	90	10	10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	29	10	6	5	5	79	11	84
2019	FI-01	55	9	9	14	5	9	70	20	22
2019	FI-02	31	42	15	4	4	4	76	8	26
2019	FI-03	54	29	4	4	4	4	87	9	24
2019	FI-04	55	27	9	0	9	0	82	9	11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	58	16	6	4	8	1	7	80	13	83
2019	FI-01	41	23	0	5	14	5	14	78	22	22
2019	FI-02	58	15	8	4	12	0	4	76	16	26
2019	FI-03	65	9	9	4	4	0	9	81	10	23
2019	FI-04	82	9	9	0	0	0	0	91	0	11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	24	7	5	1	1	5	86	6	84
2019	FI-01	45	23	9	9	5	0	9	75	15	22
2019	FI-02	46	38	4	4	0	4	4	92	4	26
2019	FI-03	67	17	8	4	0	0	4	87	4	24
2019	FI-04	82	9	9	0	0	0	0	91	0	11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	71	16	1	1	1	6	4	96	3	83
2019	FI-01	71	10	5	0	0	5	10	94	0	21
2019	FI-02	62	27	0	4	0	4	4	96	4	26
2019	FI-03	79	8	0	0	0	13	0	100	0	24
2019	FI-04	82	9	0	0	9	0	0	91	9	11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	79	12	2	1	1	5	96	1	84
2019	FI-01	86	5	0	0	0	9	100	0	22
2019	FI-02	62	23	8	0	4	4	92	0	26
2019	FI-03	92	4	0	0	0	4	100	0	24
2019	FI-04	82	9	0	9	0	0	91	9	11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	49	13	6	4	6	1	76	10	84
2019	FI-01	23	36	14	5	9	9	5	68	16	22
2019	FI-02	19	54	19	4	0	4	0	76	4	26
2019	FI-03	25	50	8	8	0	8	0	82	9	24
2019	FI-04	18	64	9	0	9	0	0	82	9	11
2018	FI	22	38	25	7	4	3	0	63	12	89
2018	FI-02	24	21	34	3	10	7	0	48	15	29
2018	FI-03	24	45	21	7	0	3	0	71	7	29
2017	FI	23	45	18	7	6	1	0	68	14	83
2017	FI-01	15	30	30	10	15	0	0	45	25	20
2017	FI-02	35	31	19	8	4	4	0	68	12	26
2017	FI-03	22	67	7	4	0	0	0	89	4	27

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	54	7	4	1	4	88	5	84
2019	FI-01	41	27	9	9	0	14	79	11	22
2019	FI-02	27	65	8	0	0	0	92	0	26
2019	FI-03	33	63	4	0	0	0	96	0	24
2019	FI-04	18	64	9	0	9	0	82	9	11
2018	FI	44	39	12	1	1	2	85	2	89
2018	FI-02	39	46	7	0	0	7	92	0	28
2018	FI-03	43	37	17	3	0	0	80	3	30
2017	FI	39	46	9	2	2	1	86	5	84
2017	FI-01	35	50	5	0	10	0	85	10	20
2017	FI-02	50	35	15	0	0	0	85	0	26
2017	FI-03	42	51	7	0	0	0	93	0	28
2014	FI	32	50	12	3	0	3	84	4	86
2014	FI-01	24	61	9	5	0	0	86	5	21
2014	FI-02	35	39	19	3	0	3	77	3	31
2014	FI-03	26	56	9	4	0	4	86	5	23
2014	FI-04	50	50	0	0	0	0	100	0	10
2011	FI	40	45	10	2	0	3	88	2	93
2011	FI-01	50	37	13	0	0	0	87	0	30
2011	FI-03	32	57	7	0	0	4	93	0	28

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	37	51	7	0	1	4	0	91	1	84
2019	FI-01	41	45	5	0	0	9	0	95	0	22
2019	FI-02	35	54	8	0	0	4	0	92	0	26
2019	FI-03	42	50	8	0	0	0	0	92	0	24
2019	FI-04	27	55	9	0	9	0	0	82	9	11
2018	FI	43	36	15	1	2	3	0	81	3	89
2018	FI-02	46	29	14	4	4	4	0	78	7	28
2018	FI-03	47	47	7	0	0	0	0	93	0	30
2017	FI	41	33	13	1	4	6	1	81	5	84
2017	FI-01	25	35	20	0	15	5	0	63	16	20
2017	FI-02	54	27	15	0	0	4	0	84	0	26
2017	FI-03	46	40	4	0	0	8	4	96	0	28
2014	FI	35	43	12	2	0	8	0	85	3	86
2014	FI-01	24	57	9	5	0	5	0	85	5	21
2014	FI-02	45	39	13	0	0	3	0	87	0	31
2014	FI-03	31	39	17	4	0	9	0	76	5	23
2014	FI-04	40	40	0	0	0	20	0	100	0	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	43	5	0	1	0	94	1	84
2019	FI-01	55	41	5	0	0	0	95	0	22
2019	FI-02	50	46	4	0	0	0	96	0	26
2019	FI-03	63	33	4	0	0	0	96	0	24
2019	FI-04	27	55	9	0	9	0	82	9	11
2018	FI	51	38	4	2	3	1	90	6	89
2018	FI-02	46	32	7	4	7	4	81	11	28
2018	FI-03	53	37	7	3	0	0	90	3	30
2017	FI	45	42	5	7	1	0	87	9	84
2017	FI-01	55	20	15	5	5	0	75	10	20
2017	FI-02	50	42	0	8	0	0	92	8	26
2017	FI-03	45	50	0	4	0	0	96	4	28
2014	FI	36	48	9	5	1	1	85	6	86
2014	FI-01	29	61	9	0	0	0	91	0	21
2014	FI-02	42	32	10	10	3	3	77	13	31
2014	FI-03	31	56	9	4	0	0	87	4	23
2014	FI-04	40	50	10	0	0	0	90	0	10
2011	FI	52	39	4	3	1	0	91	4	92
2011	FI-01	73	23	3	0	0	0	97	0	30
2011	FI-03	48	44	4	4	0	0	93	4	27
2008	FI	46	38	9	4	1	1	85	6	68
2008	FI-01	61	35	4	0	0	0	96	0	23
2008	FI-02	47	53	0	0	0	0	100	0	15
2008	FI-03	38	24	19	10	5	5	65	15	21

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	43	12	4	2	0	82	6	83
2019	FI-01	52	24	14	5	5	0	76	10	21
2019	FI-02	31	58	8	4	0	0	88	4	26
2019	FI-03	42	42	13	4	0	0	83	4	24
2019	FI-04	27	45	18	0	9	0	73	9	11
2018	FI	34	32	22	5	5	3	68	9	88
2018	FI-02	25	29	25	4	7	11	60	12	28
2018	FI-03	40	30	23	7	0	0	70	7	30
2017	FI	28	40	18	5	9	0	69	13	84
2017	FI-01	30	35	10	10	15	0	65	25	20
2017	FI-02	35	38	15	4	8	0	73	12	26
2017	FI-03	28	50	18	0	4	0	78	4	28
2014	FI	18	28	16	23	13	2	47	37	86
2014	FI-01	29	33	14	14	9	0	62	24	21
2014	FI-02	23	26	10	29	10	3	50	40	31
2014	FI-03	9	26	26	26	13	0	35	39	23
2014	FI-04	0	30	20	10	30	10	33	44	10
2011	FI	37	38	12	8	4	0	76	12	91
2011	FI-01	50	43	3	3	0	0	93	3	30
2011	FI-03	31	35	19	12	4	0	65	15	26

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	40	42	14	1	2	0	82	4	83
2019	FI-01	52	29	10	5	5	0	81	10	21
2019	FI-02	35	54	12	0	0	0	88	0	26
2019	FI-03	42	38	21	0	0	0	79	0	24
2019	FI-04	27	45	18	0	9	0	73	9	11
2018	FI	34	36	19	3	4	3	72	8	89
2018	FI-02	29	29	21	4	7	11	64	12	28
2018	FI-03	37	37	23	3	0	0	73	3	30
2017	FI	31	43	13	8	5	0	74	13	84
2017	FI-01	25	35	20	10	10	0	60	20	20
2017	FI-02	42	42	4	8	4	0	85	12	26
2017	FI-03	32	50	14	0	4	0	82	4	28
2014	FI	17	35	20	17	10	1	52	28	86
2014	FI-01	24	43	19	5	9	0	67	14	21
2014	FI-02	19	29	13	29	10	0	48	39	31
2014	FI-03	13	35	26	9	17	0	48	26	23
2014	FI-04	0	40	30	20	0	10	44	22	10
2011	FI	42	37	13	4	3	1	79	8	93
2011	FI-01	57	33	10	0	0	0	90	0	30
2011	FI-03	39	32	18	4	4	4	74	7	28
2008	FI	25	50	18	6	1	0	75	7	68
2008	FI-01	39	48	9	4	0	0	87	4	23
2008	FI-02	33	53	13	0	0	0	87	0	15
2008	FI-03	14	43	29	10	5	0	57	14	21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	30	17	5	5	2	2	72	10	83
2019	FI-01	50	23	9	5	5	0	9	80	10	22
2019	FI-02	42	35	12	4	4	4	0	80	8	26
2019	FI-03	25	33	29	4	4	4	0	61	9	24
2019	FI-04	40	30	10	10	10	0	0	70	20	10
2018	FI	30	31	18	14	7	1	0	61	21	88
2018	FI-02	22	37	11	15	15	0	0	59	30	27
2018	FI-03	17	37	27	17	3	0	0	53	20	30
2017	FI	26	30	20	9	13	1	0	57	23	84
2017	FI-01	35	25	15	0	25	0	0	60	25	20
2017	FI-02	27	35	15	8	12	4	0	64	20	26
2017	FI-03	25	29	24	18	4	0	0	54	22	28
2014	FI	14	21	27	20	15	3	0	36	36	86
2014	FI-01	20	33	24	14	9	0	0	53	24	21
2014	FI-02	19	23	16	23	19	0	0	42	42	31
2014	FI-03	9	9	44	17	13	9	0	19	33	23
2014	FI-04	0	20	30	30	10	10	0	22	44	10
2011	FI	39	29	16	10	5	1	0	68	15	93
2011	FI-01	43	40	10	7	0	0	0	83	7	30
2011	FI-03	39	21	21	4	11	4	0	63	15	28
2008	FI	19	35	19	16	6	4	0	57	23	68
2008	FI-01	22	35	17	17	4	4	0	59	23	23
2008	FI-02	33	40	13	7	0	7	0	79	7	15
2008	FI-03	14	33	14	19	14	5	0	50	35	21

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	FI	39	31	30	84
2019	FI-01	36	50	14	22
2019	FI-02	50	15	35	26
2019	FI-03	29	25	46	24
2019	FI-04	45	45	9	11
2018	FI	37	22	40	89
2018	FI-02	54	7	39	28
2018	FI-03	33	13	53	30
2017	FI	36	28	36	84
2017	FI-01	25	35	40	20
2017	FI-02	38	31	31	26
2017	FI-03	29	28	43	28
2014	FI	50	21	29	86
2014	FI-01	33	34	33	21
2014	FI-02	52	19	29	31
2014	FI-03	48	17	35	23
2014	FI-04	80	10	10	10
2011	FI	32	38	30	93
2011	FI-01	27	40	33	30
2011	FI-03	32	39	29	28

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	FI	3	36	48	0	3	9	33
2019	FI-02	0	54	38	0	0	8	13
2018	FI	0	33	55	9	0	3	33
2018	FI-02	0	33	40	20	0	7	15
2018	FI-03	0	30	70	0	0	0	10
2017	FI	3	17	74	3	0	3	30
2017	FI-02	0	10	80	10	0	0	10
2014	FI	7	23	63	0	9999	7	43
2014	FI-02	0	44	56	0	9999	0	16
2014	FI-03	9	9	82	0	9999	0	11
2011	FI	10	40	30	10	9999	10	30

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	54	1	1	1	98	1	84
2019	FI-01	50	45	0	0	5	100	0	22
2019	FI-02	38	58	4	0	0	96	0	26
2019	FI-03	38	58	0	4	0	96	4	24
2019	FI-04	55	45	0	0	0	100	0	11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	67	25	2	1	2	2	96	1	84
2019	FI-01	64	23	5	0	5	5	95	0	22
2019	FI-02	58	35	4	0	4	0	96	0	26
2019	FI-03	83	17	0	0	0	0	100	0	24
2019	FI-04	64	27	0	9	0	0	91	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	10	90	84

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	13	14	17	5	2	35	14	53	14	84
2019	FI-01	14	5	18	5	5	27	27	40	20	22
2019	FI-02	12	23	19	4	0	31	12	60	7	26
2019	FI-03	13	17	17	4	0	42	8	58	8	24
2019	FI-04	18	9	9	9	9	36	9	50	33	11
2018	FI	13	19	13	2	6	36	11	61	15	88
2018	FI-02	11	18	7	4	11	39	11	57	29	28
2018	FI-03	13	17	13	0	3	43	10	64	7	30
2017	FI	15	20	17	2	5	30	11	60	12	84
2017	FI-01	25	15	25	5	5	15	10	53	13	20
2017	FI-02	15	15	19	0	4	35	12	57	7	26
2017	FI-03	14	25	7	4	4	36	11	73	13	28
2014	FI	14	12	21	5	2	36	10	48	13	86
2014	FI-01	20	19	9	9	5	24	14	62	23	21
2014	FI-02	16	10	26	3	3	35	6	44	11	31
2014	FI-03	4	9	30	0	0	44	13	30	0	23
2014	FI-04	20	10	10	0	0	50	10	75	0	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	23	27	17	5	2	21	5	68	10	84
2019	FI-01	23	14	14	5	5	27	14	62	15	22
2019	FI-02	23	35	19	4	0	15	4	71	5	26
2019	FI-03	21	33	21	4	0	21	0	68	5	24
2019	FI-04	27	27	0	9	9	27	0	75	25	11
2018	FI	22	40	14	3	6	14	2	73	11	88
2018	FI-02	21	43	14	0	7	11	4	75	8	28
2018	FI-03	23	33	13	7	7	17	0	68	16	30
2017	FI	29	33	12	4	5	15	2	76	10	84
2017	FI-01	35	20	15	10	5	5	10	65	18	20
2017	FI-02	35	35	12	0	8	12	0	78	9	26
2017	FI-03	24	40	7	4	4	22	0	82	9	28
2014	FI	21	34	21	1	1	20	2	70	3	86
2014	FI-01	24	28	14	5	5	19	5	69	12	21
2014	FI-02	26	29	26	0	0	16	3	68	0	31
2014	FI-03	9	48	22	0	0	22	0	72	0	23
2014	FI-04	30	30	20	0	0	20	0	75	0	10
2011	FI	34	37	14	2	3	9	1	79	6	93
2011	FI-01	37	37	17	0	3	3	3	79	4	30
2011	FI-03	36	29	14	4	4	14	0	75	8	28

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	6	94	84
2019	FI-03	0	100	24
2019	FI-04	0	100	11

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	12	12	16	4	1	45	11	54	11	83
2019	FI-01	10	10	19	0	0	38	24	50	0	21
2019	FI-02	8	19	19	8	0	42	4	50	14	26
2019	FI-03	17	13	8	0	0	54	8	78	0	24
2019	FI-04	18	0	18	9	9	36	9	33	33	11
2018	FI	14	17	17	3	3	36	9	56	13	88
2018	FI-02	14	11	21	4	4	39	7	47	13	28
2018	FI-03	14	21	10	3	3	38	10	67	13	29
2017	FI	13	19	15	0	4	41	8	63	7	84
2017	FI-01	20	15	30	0	5	20	10	50	7	20
2017	FI-02	15	15	12	0	4	42	12	67	8	26
2017	FI-03	10	25	7	0	0	57	0	83	0	28
2014	FI	11	14	19	0	2	45	9	54	5	86
2014	FI-01	20	19	5	0	5	43	9	80	10	21
2014	FI-02	16	16	23	0	3	39	3	56	6	31
2014	FI-03	0	9	30	0	0	48	13	22	0	23
2014	FI-04	0	10	10	0	0	60	20	50	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	28	14	2	1	28	2	74	5	83
2019	FI-01	23	27	14	0	0	27	9	79	0	22
2019	FI-02	24	28	16	4	0	28	0	72	6	25
2019	FI-03	25	33	13	0	0	29	0	82	0	24
2019	FI-04	27	18	9	9	9	27	0	63	25	11
2018	FI	24	40	13	6	2	13	1	75	9	89
2018	FI-02	25	32	21	4	4	11	4	67	8	28
2018	FI-03	23	43	13	3	0	17	0	80	4	30
2017	FI	21	35	16	1	4	21	2	73	6	83
2017	FI-01	21	26	16	0	11	16	11	64	14	19
2017	FI-02	27	46	15	0	4	8	0	79	4	26
2017	FI-03	21	33	14	0	0	33	0	79	0	28
2014	FI	25	29	22	1	1	21	1	69	3	86
2014	FI-01	24	24	14	0	5	28	5	72	7	21
2014	FI-02	29	29	29	3	0	10	0	64	4	31
2014	FI-03	18	39	22	0	0	22	0	72	0	23
2014	FI-04	30	20	20	0	0	30	0	71	0	10
2011	FI	40	37	9	2	0	12	0	88	2	92
2011	FI-01	52	31	7	0	0	10	0	92	0	29
2011	FI-03	32	39	7	4	0	18	0	87	4	28

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	20	18	30	15	15	0	1	39	31	84
2019	FI-01	32	14	18	9	23	0	5	48	33	22
2019	FI-02	19	23	23	27	8	0	0	42	35	26
2019	FI-03	13	17	38	13	21	0	0	29	33	24
2019	FI-04	18	9	55	9	9	0	0	27	18	11
2018	FI	11	18	28	11	27	1	4	31	40	90
2018	FI-02	17	10	28	14	21	3	7	31	38	29
2018	FI-03	7	23	23	13	27	0	7	32	43	30
2017	FI	8	14	24	20	31	0	2	23	52	84
2017	FI-01	5	25	15	15	35	0	5	32	53	20
2017	FI-02	0	15	23	31	31	0	0	15	62	26
2017	FI-03	18	7	22	14	36	0	4	26	52	28

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	32	25	11	7	0	1	57	18	84
2019	FI-01	32	27	18	14	5	0	5	62	19	22
2019	FI-02	19	31	31	8	12	0	0	50	19	26
2019	FI-03	21	42	25	13	0	0	0	63	13	24
2019	FI-04	27	27	27	0	18	0	0	55	18	11
2018	FI	17	34	22	15	10	1	1	52	25	89
2018	FI-02	14	24	14	28	14	3	3	41	44	29
2018	FI-03	20	33	20	13	13	0	0	53	27	30
2017	FI	22	36	28	7	4	1	2	59	11	84
2017	FI-01	15	40	35	0	5	0	5	58	5	20
2017	FI-02	31	27	23	8	8	4	0	60	16	26
2017	FI-03	22	39	28	7	0	0	4	63	7	28

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	30	26	9	4	0	1	62	12	82
2019	FI-01	45	18	18	9	5	0	5	67	14	22
2019	FI-02	19	42	31	8	0	0	0	62	8	26
2019	FI-03	30	26	35	9	0	0	0	57	9	23
2019	FI-04	30	40	10	0	20	0	0	70	20	10
2018	FI	21	38	21	10	7	1	2	61	17	90
2018	FI-02	17	31	24	14	7	3	3	52	22	29
2018	FI-03	27	33	17	10	10	0	3	62	21	30
2017	FI	20	42	16	8	9	1	2	64	18	84
2017	FI-01	15	40	15	15	10	0	5	58	26	20
2017	FI-02	27	42	8	4	15	4	0	72	20	26
2017	FI-03	22	43	21	7	4	0	4	67	11	28

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	27	16	13	11	0	1	59	25	82
2019	FI-01	43	29	5	5	14	0	5	75	20	21
2019	FI-02	27	23	31	8	12	0	0	50	19	26
2019	FI-03	17	35	17	26	4	0	0	52	30	23
2019	FI-04	55	18	0	18	9	0	0	73	27	11
2018	FI	24	32	16	13	10	1	3	59	24	90
2018	FI-02	21	24	21	10	14	3	7	50	27	29
2018	FI-03	23	30	10	20	13	0	3	55	34	30
2017	FI	24	30	25	11	6	1	4	56	17	84
2017	FI-01	15	25	40	10	5	0	5	42	16	20
2017	FI-02	35	31	12	12	8	4	0	68	20	26
2017	FI-03	29	32	18	11	7	0	4	63	18	28

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	29	11	2	4	0	4	83	6	84
2019	FI-01	64	27	0	0	5	0	5	95	5	22
2019	FI-02	46	31	8	8	0	0	8	83	8	26
2019	FI-03	50	33	17	0	0	0	0	83	0	24
2019	FI-04	45	18	18	0	18	0	0	64	18	11
2018	FI	43	27	12	4	2	1	10	79	8	90
2018	FI-02	28	28	14	7	0	3	21	73	9	29
2018	FI-03	47	23	17	7	3	0	3	72	10	30
2017	FI	48	22	12	2	1	1	13	82	4	83
2017	FI-01	58	21	5	0	5	0	11	88	6	19
2017	FI-02	46	19	15	0	0	4	15	81	0	26
2017	FI-03	50	29	7	4	0	0	11	88	4	28

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	39	15	7	5	1	0	72	12	84
2019	FI-01	41	41	0	9	9	0	0	82	18	22
2019	FI-02	27	42	19	8	0	4	0	72	8	26
2019	FI-03	33	33	21	8	4	0	0	67	13	24
2019	FI-04	27	45	18	0	9	0	0	73	9	11
2018	FI	39	27	16	8	9	1	1	67	17	90
2018	FI-02	34	24	10	10	17	3	0	61	29	29
2018	FI-03	40	23	20	10	7	0	0	63	17	30
2017	FI	36	30	21	7	5	1	0	67	12	83
2017	FI-01	35	25	15	15	5	5	0	63	21	20
2017	FI-02	40	32	20	4	4	0	0	72	8	25
2017	FI-03	40	31	22	4	4	0	0	71	7	28

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	45	12	8	2	1	1	77	11	84
2019	FI-01	41	36	9	9	0	0	5	81	10	22
2019	FI-02	23	50	12	8	4	4	0	76	12	26
2019	FI-03	29	46	17	8	0	0	0	75	8	24
2019	FI-04	27	55	9	0	9	0	0	82	9	11
2018	FI	24	41	23	3	8	0	0	66	11	87
2018	FI-02	35	31	12	8	15	0	0	65	23	26
2018	FI-03	17	47	33	3	0	0	0	63	3	30
2017	FI	24	36	23	8	5	1	2	63	14	83
2017	FI-01	15	40	30	5	5	5	0	58	11	20
2017	FI-02	32	24	20	12	4	0	8	61	17	25
2017	FI-03	32	40	17	4	8	0	0	71	11	28

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	39	25	5	1	1	68	6	83
2019	FI-01	45	32	9	9	0	5	81	10	22
2019	FI-02	16	52	32	0	0	0	68	0	25
2019	FI-03	29	29	38	4	0	0	58	4	24
2019	FI-04	27	45	9	9	9	0	73	18	11
2018	FI	24	36	26	8	5	1	61	13	88
2018	FI-02	37	30	19	7	7	0	67	15	27
2018	FI-03	17	43	23	13	0	3	62	14	30
2017	FI	22	37	25	12	5	0	58	17	83
2017	FI-01	15	35	25	5	20	0	50	25	20
2017	FI-02	32	32	24	12	0	0	64	12	25
2017	FI-03	21	47	21	10	0	0	69	10	28

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	32	23	10	4	1	64	13	84
2019	FI-01	59	23	0	14	0	5	86	14	22
2019	FI-02	23	31	31	12	4	0	54	15	26
2019	FI-03	21	29	38	8	4	0	50	13	24
2019	FI-04	18	55	18	0	9	0	73	9	11
2018	FI	22	34	31	7	7	0	56	14	88
2018	FI-02	30	22	33	4	11	0	52	15	27
2018	FI-03	27	30	30	13	0	0	57	13	30
2017	FI	20	35	22	13	9	1	56	22	83
2017	FI-01	20	30	20	15	15	0	50	30	20
2017	FI-02	28	32	20	12	8	0	60	20	25
2017	FI-03	21	40	18	14	4	4	63	19	28

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	40	37	14	4	4	1	78	7	84
2019	FI-01	41	36	14	0	5	5	81	5	22
2019	FI-02	46	27	15	8	4	0	73	12	26
2019	FI-03	38	42	17	4	0	0	79	4	24
2019	FI-04	36	55	0	0	9	0	91	9	11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	47	27	17	6	2	1	74	9	83
2019	FI-01	68	18	5	5	0	5	90	5	22
2019	FI-02	42	19	19	15	4	0	62	19	26
2019	FI-03	38	38	25	0	0	0	75	0	24
2019	FI-04	30	40	20	0	10	0	70	10	10
2018	FI	24	45	22	5	5	0	69	9	87
2018	FI-02	26	44	15	11	4	0	70	15	27
2018	FI-03	33	20	40	3	3	0	53	7	30
2017	FI	27	50	15	6	1	1	78	7	82
2017	FI-01	30	45	15	5	5	0	75	10	20
2017	FI-02	44	32	16	8	0	0	76	8	25
2017	FI-03	18	68	7	7	0	0	86	7	28

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	26	12	5	1	0	2	82	6	84
2019	FI-01	59	23	5	5	0	0	9	90	5	22
2019	FI-02	50	27	15	8	0	0	0	77	8	26
2019	FI-03	58	21	17	4	0	0	0	79	4	24
2019	FI-04	36	45	9	0	9	0	0	82	9	11
2018	FI	56	25	11	7	1	0	0	81	8	88
2018	FI-02	48	26	19	7	0	0	0	74	7	27
2018	FI-03	57	17	13	13	0	0	0	73	13	30
2017	FI	52	27	13	1	2	2	2	83	4	84
2017	FI-01	45	35	5	5	5	5	0	84	11	20
2017	FI-02	58	19	15	0	0	4	4	83	0	26
2017	FI-03	58	28	14	0	0	0	0	86	0	28

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	76	13	5	1	1	0	4	93	2	84
2019	FI-01	82	9	0	0	0	0	9	100	0	22
2019	FI-02	65	15	15	4	0	0	0	81	4	26
2019	FI-03	83	17	0	0	0	0	0	100	0	24
2019	FI-04	73	9	0	0	9	0	9	90	10	11
2018	FI	72	20	5	0	0	1	2	95	0	87
2018	FI-02	77	19	4	0	0	0	0	96	0	26
2018	FI-03	67	20	3	0	0	3	7	96	0	30

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	71	14	2	5	2	0	5	90	8	84
2019	FI-01	64	23	0	5	5	0	5	90	10	22
2019	FI-02	69	15	8	0	0	0	8	92	0	26
2019	FI-03	79	8	0	8	0	0	4	91	9	24
2019	FI-04	82	9	0	0	9	0	0	91	9	11
2018	FI	71	14	2	3	1	2	6	93	5	87
2018	FI-02	70	22	0	4	4	0	0	93	7	27
2018	FI-03	66	7	7	3	0	3	14	88	4	29
2017	FI	72	11	6	1	5	1	4	87	6	83
2017	FI-01	63	11	16	5	5	0	0	74	11	19
2017	FI-02	69	4	8	0	8	4	8	83	9	26
2017	FI-03	89	8	0	0	0	0	4	100	0	28

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	55	25	7	6	4	0	4	83	10	84
2019	FI-01	55	18	14	5	5	0	5	76	10	22
2019	FI-02	50	31	8	4	4	0	4	84	8	26
2019	FI-03	54	25	0	13	4	0	4	83	17	24
2019	FI-04	73	18	9	0	0	0	0	91	0	11
2018	FI	61	22	14	0	2	1	0	84	2	87
2018	FI-02	75	11	14	0	0	0	0	86	0	28
2018	FI-03	54	29	14	0	4	0	0	82	4	28
2017	FI	66	17	7	6	1	0	2	85	7	83
2017	FI-01	68	11	0	16	5	0	0	79	21	19
2017	FI-02	73	4	12	8	0	0	4	80	8	26
2017	FI-03	64	29	3	0	0	0	4	96	0	28

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	62	23	5	6	2	0	2	87	9	84
2019	FI-01	68	23	0	5	0	0	5	95	5	22
2019	FI-02	65	23	0	4	4	0	4	92	8	26
2019	FI-03	50	29	13	8	0	0	0	79	8	24
2019	FI-04	73	9	9	0	9	0	0	82	9	11
2018	FI	64	20	3	7	5	1	0	85	12	87
2018	FI-02	61	21	7	4	7	0	0	82	11	28
2018	FI-03	68	14	4	11	4	0	0	82	14	28
2017	FI	64	12	10	8	5	0	1	77	13	84
2017	FI-01	65	10	5	10	10	0	0	75	20	20
2017	FI-02	65	8	12	8	4	0	4	76	12	26
2017	FI-03	70	15	11	4	0	0	0	85	4	28

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	20	2	4	0	0	23	92	5	84
2019	FI-01	55	14	0	0	0	0	32	100	0	22
2019	FI-02	46	8	0	0	0	0	46	100	0	26
2019	FI-03	58	25	4	13	0	0	0	83	13	24
2019	FI-04	45	45	9	0	0	0	0	91	0	11
2018	FI	60	7	8	1	1	1	22	87	3	87
2018	FI-02	61	4	0	4	0	0	32	95	5	28
2018	FI-03	64	4	18	0	4	0	11	76	4	28
2017	FI	54	11	7	6	0	1	21	83	8	84
2017	FI-01	65	5	0	10	0	5	15	88	13	20
2017	FI-02	42	8	8	8	0	0	35	76	12	26
2017	FI-03	68	11	7	0	0	0	14	92	0	28

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	68	20	6	1	0	5	93	1	84
2019	FI-01	73	9	9	5	0	5	86	5	22
2019	FI-02	65	27	0	0	0	8	100	0	26
2019	FI-03	63	29	8	0	0	0	92	0	24
2019	FI-04	82	9	0	0	0	9	100	0	11
2018	FI	75	12	4	1	1	7	95	1	85
2018	FI-02	75	14	7	0	0	4	93	0	28
2018	FI-03	70	11	4	4	0	11	92	4	27
2017	FI	77	11	5	2	0	5	93	2	84
2017	FI-01	70	10	10	5	0	5	84	5	20
2017	FI-02	81	8	8	0	0	4	92	0	26
2017	FI-03	86	11	0	4	0	0	96	4	28

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	76	10	6	4	1	0	4	89	5	84
2019	FI-01	77	9	5	5	0	0	5	90	5	22
2019	FI-02	77	4	8	8	0	0	4	84	8	26
2019	FI-03	75	17	8	0	0	0	0	92	0	24
2019	FI-04	82	0	0	0	9	0	9	90	10	11
2018	FI	78	9	8	0	2	1	1	89	2	86
2018	FI-02	81	4	11	0	4	0	0	85	4	27
2018	FI-03	79	11	0	0	4	4	4	96	4	28
2017	FI	68	12	6	2	7	1	4	84	10	84
2017	FI-01	55	15	0	5	20	0	5	74	26	20
2017	FI-02	65	12	8	0	8	4	4	83	8	26
2017	FI-03	79	14	4	4	0	0	0	93	4	28

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	56	21	17	4	0	0	2	79	4	84
2019	FI-01	59	18	18	0	0	0	5	81	0	22
2019	FI-02	54	35	8	4	0	0	0	88	4	26
2019	FI-03	46	17	29	8	0	0	0	63	8	24
2019	FI-04	73	9	9	0	0	0	9	90	0	11
2018	FI	44	23	20	7	3	1	1	69	11	86
2018	FI-02	37	30	19	7	7	0	0	67	15	27
2018	FI-03	54	7	29	7	4	0	0	61	11	28
2017	FI	49	26	18	2	1	0	4	78	4	84
2017	FI-01	45	10	25	10	5	0	5	58	16	20
2017	FI-02	46	38	12	0	0	0	4	88	0	26
2017	FI-03	60	18	22	0	0	0	0	78	0	28

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	23	38	32	6	1	61	7	84
2019	FI-01	27	45	23	5	0	73	5	22
2019	FI-02	19	35	38	8	0	54	8	26
2019	FI-03	21	42	29	8	0	63	8	24
2019	FI-04	27	27	36	0	9	55	9	11
2018	FI	17	39	37	6	2	56	8	90
2018	FI-02	17	38	34	10	0	55	10	29
2018	FI-03	13	33	43	7	3	47	10	30
2017	FI	13	49	26	7	5	62	12	84
2017	FI-01	15	45	20	5	15	60	20	20
2017	FI-02	12	54	27	8	0	65	8	26
2017	FI-03	18	51	25	7	0	68	7	28

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	4	12	37	35	12	47	16	83
2019	FI-01	5	14	36	27	18	45	18	22
2019	FI-02	0	19	38	35	8	42	19	26
2019	FI-03	4	8	29	46	13	58	13	24
2019	FI-04	10	0	50	30	10	40	10	10
2018	FI	6	10	39	34	11	46	16	90
2018	FI-02	7	17	41	28	7	34	24	29
2018	FI-03	7	7	40	33	13	47	13	30
2017	FI	4	10	37	40	10	49	13	83
2017	FI-01	10	10	25	40	15	55	20	20
2017	FI-02	0	4	46	38	12	50	4	26
2017	FI-03	0	14	32	47	7	54	14	28

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	45	43	6	1	2	2	90	4	83
2019	FI-01	45	36	0	5	5	9	90	10	22
2019	FI-02	58	42	0	0	0	0	100	0	26
2019	FI-03	35	61	4	0	0	0	96	0	23
2019	FI-04	36	18	36	0	9	0	55	9	11
2018	FI	42	42	11	1	2	1	85	3	90
2018	FI-02	45	34	17	0	0	3	82	0	29
2018	FI-03	33	50	13	0	3	0	83	3	30
2017	FI	38	46	8	4	1	4	87	5	84
2017	FI-01	40	40	10	5	0	5	84	5	20
2017	FI-02	50	31	8	8	0	4	84	8	26
2017	FI-03	28	58	7	0	4	4	90	4	28

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	47	13	5	1	4	0	80	6	83
2019	FI-01	41	36	5	9	0	9	0	85	10	22
2019	FI-02	24	52	16	4	0	4	0	79	4	25
2019	FI-03	29	54	17	0	0	0	0	83	0	24
2019	FI-04	27	45	9	9	9	0	0	73	18	11
2018	FI	24	51	13	3	4	3	0	78	8	90
2018	FI-02	28	45	21	0	3	3	0	75	4	29
2018	FI-03	23	50	17	3	7	0	0	73	10	30
2017	FI	18	54	14	9	2	1	1	73	12	84
2017	FI-01	15	55	5	20	0	0	5	74	21	20
2017	FI-02	27	38	23	8	0	4	0	68	8	26
2017	FI-03	11	72	11	7	0	0	0	82	7	28

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	10	90	84
2019	FI-01	14	86	22
2019	FI-02	12	88	26
2019	FI-03	0	100	24
2019	FI-04	9	91	11
2017	FI	15	85	84
2017	FI-01	25	75	20
2014	FI	12	88	86
2014	FI-02	16	84	31

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	12	29	31	13	14	0	1	12	88	84
2019	FI-01	23	23	18	9	23	0	5	24	76	22
2019	FI-02	4	35	38	12	12	0	0	4	96	26
2019	FI-03	13	29	21	25	13	0	0	13	88	24
2019	FI-04	9	18	64	0	9	0	0	9	91	11
2018	FI	18	26	18	17	21	0	0	18	82	89
2018	FI-02	24	24	10	7	34	0	0	24	76	29
2018	FI-03	14	31	21	24	10	0	0	14	86	29
2017	FI	11	25	24	19	17	2	1	11	89	83
2017	FI-01	25	15	20	15	20	5	0	26	74	20
2017	FI-02	4	27	12	38	15	4	0	4	96	26
2017	FI-03	7	39	22	11	18	0	4	7	93	28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	47	53	73
2019	FI-01	69	31	16
2019	FI-02	36	64	25
2019	FI-03	43	57	21
2019	FI-04	50	50	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	26	74	73
2019	FI-01	44	56	16
2019	FI-02	32	68	25
2019	FI-03	10	90	21
2019	FI-04	20	80	10
2018	FI	22	78	73
2018	FI-02	18	82	22
2018	FI-03	20	80	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	10	24	19	14	21	1	11	38	40	72
2019	FI-01	0	20	7	7	40	7	20	27	64	15
2019	FI-02	8	28	16	24	12	0	12	41	41	25
2019	FI-03	14	24	24	10	19	0	10	42	32	21
2019	FI-04	20	20	40	0	20	0	0	40	20	10
2018	FI	11	18	10	15	32	4	8	34	55	71
2018	FI-02	9	27	5	14	32	5	9	42	53	22
2018	FI-03	13	13	13	8	38	4	13	30	55	24
2017	FI	6	13	11	27	33	3	8	21	67	71
2017	FI-01	0	14	14	36	29	0	7	15	69	14
2017	FI-02	8	8	13	17	42	8	4	19	67	24
2017	FI-03	8	16	12	20	32	0	12	27	59	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	3	11	18	18	44	3	3	15	66	71
2019	FI-01	0	0	20	7	60	7	7	0	77	15
2019	FI-02	8	20	20	20	32	0	0	28	52	25
2019	FI-03	0	15	15	15	50	0	5	16	68	20
2019	FI-04	0	0	20	30	40	10	0	0	78	10
2018	FI	0	3	13	13	64	0	7	3	83	70
2018	FI-02	0	5	0	19	71	0	5	5	95	21
2018	FI-03	0	4	17	8	58	0	13	5	76	24
2017	FI	3	3	4	20	64	0	7	6	89	71
2017	FI-01	0	0	0	21	79	0	0	0	100	14
2017	FI-02	4	8	4	21	58	0	4	13	83	24
2017	FI-03	4	0	8	8	65	0	16	5	86	25

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	23	16	25	12	17	0	7	42	31	83
2019	FI-01	24	5	29	5	19	0	19	35	29	21
2019	FI-02	27	19	12	19	15	0	8	50	38	26
2019	FI-03	25	21	25	13	17	0	0	46	29	24
2019	FI-04	9	18	45	9	18	0	0	27	27	11
2018	FI	27	14	22	11	21	1	3	43	34	90
2018	FI-02	21	10	24	14	21	3	7	35	38	29
2018	FI-03	23	23	23	7	20	0	3	48	28	30

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment