2019 Public Service Employee Survey Results for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 42 10 5 6 0 0 80 11 84
2019 CS-02 29 52 5 5 10 0 0 81 14 21
2019 CS-03 41 33 19 4 4 0 0 74 7 27
2019 CS-04 33 56 0 11 0 0 0 89 11 18
2017 CS 33 49 6 6 5 0 0 82 12 112
2017 CS-01 41 41 12 0 6 0 0 82 6 17
2017 CS-02 33 54 3 8 3 0 0 87 10 39
2017 CS-03 32 46 3 8 11 0 0 78 19 28
2017 CS-04 23 62 10 5 0 0 0 85 5 21
2014 CS 31 45 7 11 6 0 0 76 17 84
2014 CS-01 38 31 15 8 8 0 0 69 15 13
2014 CS-02 29 50 0 18 3 0 0 79 21 34
2014 CS-03 26 53 5 11 5 0 0 79 16 19
2014 CS-04 36 42 14 0 7 0 0 78 7 14
2011 CS 30 52 6 10 3 0 0 82 13 104
2011 CS-01 26 57 0 13 4 0 0 83 17 23
2011 CS-02 20 51 10 17 2 0 0 71 20 41
2011 CS-03 44 48 4 0 4 0 0 93 4 27
2008 CS 31 50 6 9 4 0 0 81 13 94
2008 CS-01 29 33 8 25 4 0 0 63 29 24
2008 CS-02 32 54 5 3 5 0 0 86 8 37
2008 CS-03 30 52 9 4 4 0 0 83 9 23

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 63 21 10 1 4 0 1 86 5 84
2019 CS-02 57 33 0 0 5 0 5 95 5 21
2019 CS-03 67 15 15 0 4 0 0 81 4 27
2019 CS-04 56 22 17 6 0 0 0 78 6 18
2017 CS 62 22 5 8 3 0 0 84 11 112
2017 CS-01 82 12 0 6 0 0 0 94 6 17
2017 CS-02 57 23 3 13 5 0 0 79 18 39
2017 CS-03 54 28 14 0 3 0 0 83 3 28
2017 CS-04 57 23 5 15 0 0 0 80 15 21
2014 CS 52 24 10 10 5 0 0 76 14 84
2014 CS-01 54 15 8 8 15 0 0 69 23 13
2014 CS-02 59 18 12 9 3 0 0 76 12 34
2014 CS-03 37 37 11 11 5 0 0 74 16 19
2014 CS-04 64 22 0 14 0 0 0 86 14 14
2011 CS 61 19 8 8 3 0 2 81 11 104
2011 CS-01 61 13 13 9 0 0 4 77 9 23
2011 CS-02 59 22 7 7 2 0 2 83 10 41
2011 CS-03 59 19 7 7 7 0 0 78 15 27
2008 CS 65 17 5 3 8 0 2 84 11 93
2008 CS-01 79 4 8 4 4 0 0 83 8 24
2008 CS-02 54 22 5 5 11 0 3 78 17 37
2008 CS-03 68 18 5 0 9 0 0 86 9 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 32 7 10 6 0 0 77 15 84
2019 CS-02 24 48 0 14 14 0 0 71 29 21
2019 CS-03 48 30 15 4 4 0 0 78 7 27
2019 CS-04 44 33 6 11 6 0 0 78 17 18
2017 CS 45 37 6 8 4 0 0 82 12 112
2017 CS-01 47 41 0 6 6 0 0 88 12 17
2017 CS-02 41 41 5 8 5 0 0 82 13 39
2017 CS-03 46 35 7 8 3 0 0 81 12 28
2017 CS-04 50 32 9 9 0 0 0 82 9 21
2014 CS 48 30 5 14 4 0 0 77 18 84
2014 CS-01 62 23 0 15 0 0 0 85 15 13
2014 CS-02 41 29 6 15 9 0 0 71 24 34
2014 CS-03 53 16 11 21 0 0 0 68 21 19
2014 CS-04 43 50 0 7 0 0 0 93 7 14
2011 CS 49 30 4 12 6 0 0 79 17 103
2011 CS-01 48 35 4 9 4 0 0 83 13 23
2011 CS-02 37 37 5 15 7 0 0 73 22 41
2011 CS-03 58 19 4 12 8 0 0 77 19 26

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 40 13 6 10 0 0 71 15 84
2019 CS-02 29 33 10 14 14 0 0 62 29 21
2019 CS-03 30 41 19 4 7 0 0 70 11 27
2019 CS-04 17 61 17 0 6 0 0 78 6 18
2018 CS 25 46 7 15 6 0 0 72 21 71
2018 CS-02 35 39 9 9 9 0 0 74 17 23
2018 CS-03 9 55 5 23 9 0 0 64 32 22
2018 CS-04 31 54 0 15 0 0 0 85 15 13
2017 CS 28 40 13 8 11 0 0 68 19 112
2017 CS-01 18 47 12 18 6 0 0 65 23 17
2017 CS-02 34 38 15 5 8 0 0 72 13 39
2017 CS-03 36 32 14 3 14 0 0 68 18 28
2017 CS-04 18 47 14 10 11 0 0 65 21 21
2014 CS 17 37 20 17 8 1 0 54 25 84
2014 CS-01 23 38 15 15 8 0 0 62 23 13
2014 CS-02 18 21 32 21 9 0 0 38 29 34
2014 CS-03 5 53 16 16 5 5 0 61 22 19
2014 CS-04 22 50 7 14 7 0 0 71 22 14
2011 CS 27 33 22 10 7 0 2 61 17 104
2011 CS-01 26 35 26 9 4 0 0 61 13 23
2011 CS-02 27 32 20 12 10 0 0 59 22 41
2011 CS-03 22 33 22 7 7 0 7 60 16 27
2008 CS 21 44 15 13 7 0 0 65 20 94
2008 CS-01 21 50 8 17 4 0 0 71 21 24
2008 CS-02 22 41 19 11 8 0 0 62 19 37
2008 CS-03 13 48 13 13 13 0 0 61 26 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 40 8 5 5 0 0 82 10 84
2019 CS-02 43 29 10 10 10 0 0 71 19 21
2019 CS-03 41 44 11 0 4 0 0 85 4 27
2019 CS-04 33 61 0 0 6 0 0 94 6 18
2017 CS 46 40 4 5 4 2 0 87 9 112
2017 CS-01 59 36 0 6 0 0 0 94 6 17
2017 CS-02 39 36 10 10 3 3 0 77 13 39
2017 CS-03 50 36 3 3 7 0 0 86 10 28
2017 CS-04 37 59 0 0 5 0 0 95 5 21
2014 CS 32 47 12 7 1 0 1 79 8 84
2014 CS-01 15 69 8 8 0 0 0 85 8 13
2014 CS-02 24 53 12 6 3 0 3 79 9 34
2014 CS-03 26 37 21 16 0 0 0 63 16 19
2014 CS-04 78 22 0 0 0 0 0 100 0 14

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 40 11 1 6 0 0 82 7 83
2019 CS-02 20 60 10 0 10 0 0 80 10 20
2019 CS-03 44 44 7 0 4 0 0 89 4 27
2019 CS-04 44 33 17 6 0 0 0 78 6 18
2018 CS 48 31 7 11 1 0 1 80 13 71
2018 CS-02 43 26 4 17 4 0 4 73 23 23
2018 CS-03 64 23 9 5 0 0 0 86 5 22
2018 CS-04 46 31 0 23 0 0 0 77 23 13
2017 CS 50 32 14 3 2 0 0 82 4 112
2017 CS-01 35 53 12 0 0 0 0 88 0 17
2017 CS-02 41 38 18 0 2 0 0 80 2 39
2017 CS-03 65 14 14 3 3 0 0 79 7 28
2017 CS-04 54 32 9 5 0 0 0 86 5 21
2014 CS 18 43 11 20 6 2 0 62 27 84
2014 CS-01 23 54 15 0 8 0 0 77 8 13
2014 CS-02 15 47 12 18 3 6 0 66 22 34
2014 CS-03 11 53 11 16 11 0 0 63 26 19
2014 CS-04 29 13 7 50 0 0 0 42 50 14
2011 CS 42 33 11 8 5 2 0 76 13 104
2011 CS-01 48 35 9 4 4 0 0 83 9 23
2011 CS-02 39 32 15 7 5 2 0 73 13 41
2011 CS-03 33 33 11 11 7 4 0 69 19 27

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 44 8 4 6 1 0 82 10 84
2019 CS-02 29 43 14 10 5 0 0 71 14 21
2019 CS-03 41 44 7 4 4 0 0 85 7 27
2019 CS-04 28 56 0 0 11 6 0 88 12 18
2018 CS 37 46 6 4 7 0 0 83 11 71
2018 CS-02 30 52 4 0 13 0 0 83 13 23
2018 CS-03 41 41 5 5 9 0 0 82 14 22
2018 CS-04 31 46 8 15 0 0 0 77 15 13
2017 CS 38 41 10 6 4 0 0 79 11 111
2017 CS-01 41 47 6 6 0 0 0 88 6 17
2017 CS-02 26 46 15 8 5 0 0 72 13 39
2017 CS-03 49 33 11 0 7 0 0 82 7 27
2017 CS-04 42 37 6 11 5 0 0 79 15 21
2014 CS 27 42 8 16 7 0 0 69 23 83
2014 CS-01 23 62 8 8 0 0 0 85 8 13
2014 CS-02 15 44 12 18 12 0 0 59 29 34
2014 CS-03 11 39 11 33 6 0 0 50 39 18
2014 CS-04 65 28 0 0 7 0 0 93 7 14
2011 CS 26 48 16 8 3 0 0 74 11 103
2011 CS-01 23 41 23 14 0 0 0 64 14 22
2011 CS-02 20 51 17 5 7 0 0 71 12 41
2011 CS-03 33 41 15 11 0 0 0 74 11 27
2008 CS 20 53 12 11 4 0 0 73 15 93
2008 CS-01 13 74 4 9 0 0 0 87 9 23
2008 CS-02 22 54 11 5 8 0 0 76 14 37
2008 CS-03 17 43 17 17 4 0 0 61 22 23

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 35 13 9 9 0 0 70 17 82
2019 CS-02 29 43 5 14 10 0 0 71 24 21
2019 CS-03 46 23 15 12 4 0 0 69 15 26
2019 CS-04 17 44 28 6 6 0 0 61 11 18
2018 CS 28 37 20 8 7 0 0 65 15 71
2018 CS-02 30 17 22 17 13 0 0 48 30 23
2018 CS-03 27 55 14 0 5 0 0 82 5 22
2018 CS-04 31 23 23 15 8 0 0 54 23 13
2017 CS 30 40 12 10 8 0 0 70 18 111
2017 CS-01 18 53 18 6 6 0 0 71 12 17
2017 CS-02 29 36 13 8 15 0 0 64 23 39
2017 CS-03 41 30 11 15 4 0 0 71 18 27
2017 CS-04 33 53 9 0 5 0 0 86 5 21
2014 CS 29 33 19 10 10 0 0 62 19 84
2014 CS-01 23 46 15 8 8 0 0 69 15 13
2014 CS-02 21 29 24 9 18 0 0 50 26 34
2014 CS-03 21 26 32 21 0 0 0 47 21 19
2014 CS-04 65 28 0 0 7 0 0 93 7 14
2011 CS 23 36 15 13 13 0 0 59 26 104
2011 CS-01 13 39 13 13 22 0 0 52 35 23
2011 CS-02 20 29 22 10 20 0 0 49 29 41
2011 CS-03 26 52 11 11 0 0 0 78 11 27

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 44 13 2 6 0 0 78 9 82
2019 CS-02 19 52 19 5 5 0 0 71 10 21
2019 CS-03 35 42 15 4 4 0 0 77 8 26
2019 CS-04 28 61 6 0 6 0 0 89 6 18
2018 CS 34 44 7 6 8 1 0 79 14 71
2018 CS-02 39 26 4 13 17 0 0 65 30 23
2018 CS-03 27 50 5 5 9 5 0 81 14 22
2018 CS-04 31 46 23 0 0 0 0 77 0 13
2017 CS 32 42 17 5 4 0 0 74 9 111
2017 CS-01 53 12 24 6 6 0 0 64 12 17
2017 CS-02 23 49 18 5 5 0 0 72 10 39
2017 CS-03 34 37 15 11 4 0 0 70 14 27
2017 CS-04 33 55 12 0 0 0 0 88 0 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 39 11 2 2 0 0 84 5 82
2019 CS-02 43 33 14 5 5 0 0 76 10 21
2019 CS-03 38 50 8 4 0 0 0 88 4 26
2019 CS-04 44 44 11 0 0 0 0 89 0 18
2018 CS 46 38 10 1 4 0 0 85 6 71
2018 CS-02 30 48 9 0 13 0 0 78 13 23
2018 CS-03 45 32 18 5 0 0 0 77 5 22
2018 CS-04 46 54 0 0 0 0 0 100 0 13
2017 CS 51 32 9 3 4 1 0 84 6 111
2017 CS-01 59 30 6 6 0 0 0 88 6 17
2017 CS-02 38 41 15 0 5 0 0 79 5 39
2017 CS-03 52 33 4 4 7 0 0 86 11 27
2017 CS-04 56 28 12 5 0 0 0 84 5 21
2014 CS 44 29 17 5 2 2 1 75 7 84
2014 CS-01 46 31 23 0 0 0 0 77 0 13
2014 CS-02 41 29 12 9 3 6 0 75 13 34
2014 CS-03 11 42 37 5 0 0 5 56 6 19
2014 CS-04 86 7 0 0 7 0 0 93 7 14
2011 CS 38 40 13 3 4 2 0 79 7 104
2011 CS-01 26 48 17 4 4 0 0 74 9 23
2011 CS-02 32 41 15 2 5 5 0 77 8 41
2011 CS-03 48 37 11 4 0 0 0 85 4 27
2008 CS 32 50 9 3 6 0 0 82 10 94
2008 CS-01 33 46 13 0 8 0 0 79 8 24
2008 CS-02 24 59 5 3 8 0 0 84 11 37
2008 CS-03 30 52 9 4 4 0 0 83 9 23

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 44 11 0 9 0 0 80 9 82
2019 CS-02 19 52 19 0 10 0 0 71 10 21
2019 CS-03 46 38 8 0 8 0 0 85 8 26
2019 CS-04 28 61 6 0 6 0 0 89 6 18
2018 CS 38 39 11 6 6 0 0 77 11 71
2018 CS-02 30 39 9 9 13 0 0 70 22 23
2018 CS-03 32 45 14 5 5 0 0 77 9 22
2018 CS-04 46 38 8 8 0 0 0 85 8 13
2017 CS 40 30 15 9 6 0 0 70 15 111
2017 CS-01 41 30 18 6 6 0 0 71 12 17
2017 CS-02 26 33 18 13 10 0 0 59 23 39
2017 CS-03 53 22 14 4 7 0 0 74 11 27
2017 CS-04 47 34 15 5 0 0 0 80 5 21

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 43 5 5 1 1 0 89 6 82
2019 CS-02 38 43 10 5 5 0 0 81 10 21
2019 CS-03 54 35 8 4 0 0 0 88 4 26
2019 CS-04 33 56 0 6 0 6 0 94 6 18
2018 CS 68 20 7 3 3 0 0 87 6 71
2018 CS-02 65 22 9 0 4 0 0 87 4 23
2018 CS-03 73 5 14 5 5 0 0 77 9 22
2018 CS-04 54 38 0 8 0 0 0 92 8 13
2017 CS 59 28 9 3 2 0 0 86 5 111
2017 CS-01 59 36 0 0 6 0 0 94 6 17
2017 CS-02 47 37 13 0 3 0 0 84 3 38
2017 CS-03 65 21 11 3 0 0 0 86 3 28
2017 CS-04 61 23 10 6 0 0 0 84 6 21
2014 CS 51 28 14 4 2 0 0 80 6 84
2014 CS-01 38 31 23 8 0 0 0 69 8 13
2014 CS-02 53 24 15 6 3 0 0 76 9 34
2014 CS-03 32 47 21 0 0 0 0 79 0 19
2014 CS-04 79 13 0 0 7 0 0 93 7 14
2011 CS 50 38 8 4 1 0 0 88 5 104
2011 CS-01 43 39 13 4 0 0 0 83 4 23
2011 CS-02 46 39 10 2 2 0 0 85 5 41
2011 CS-03 56 33 4 7 0 0 0 89 7 27

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 42 9 5 5 0 0 81 10 81
2019 CS-02 14 57 10 10 10 0 0 71 19 21
2019 CS-03 44 40 8 4 4 0 0 84 8 25
2019 CS-04 44 44 11 0 0 0 0 89 0 18
2018 CS 44 37 11 3 6 0 0 80 8 71
2018 CS-02 26 39 17 4 13 0 0 65 17 23
2018 CS-03 45 45 5 0 5 0 0 91 5 22
2018 CS-04 62 15 15 8 0 0 0 77 8 13
2017 CS 42 33 11 8 6 0 0 75 14 111
2017 CS-01 35 41 12 0 12 0 0 76 12 17
2017 CS-02 24 45 16 10 5 0 0 69 15 38
2017 CS-03 61 18 7 4 10 0 0 79 14 28
2017 CS-04 52 33 0 15 0 0 0 85 15 21
2014 CS 31 37 13 10 10 0 0 68 19 84
2014 CS-01 31 38 8 8 15 0 0 69 23 13
2014 CS-02 21 38 18 12 12 0 0 59 24 34
2014 CS-03 16 47 16 16 5 0 0 63 21 19
2014 CS-04 64 29 0 0 7 0 0 93 7 14
2011 CS 29 36 21 7 7 0 0 65 14 103
2011 CS-01 17 26 39 9 9 0 0 43 17 23
2011 CS-02 28 40 23 3 8 0 0 68 10 40
2011 CS-03 41 30 15 11 4 0 0 70 15 27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 34 11 4 6 0 0 79 10 82
2019 CS-02 29 38 19 0 14 0 0 67 14 21
2019 CS-03 46 38 8 4 4 0 0 85 8 26
2019 CS-04 44 44 6 6 0 0 0 89 6 18
2018 CS 42 37 14 1 6 0 0 79 7 71
2018 CS-02 26 43 17 0 13 0 0 70 13 23
2018 CS-03 36 50 9 0 5 0 0 86 5 22
2018 CS-04 54 15 23 8 0 0 0 69 8 13
2017 CS 42 28 17 8 4 1 0 71 12 111
2017 CS-01 53 18 23 6 0 0 0 71 6 17
2017 CS-02 24 34 26 10 3 3 0 60 13 38
2017 CS-03 58 21 3 7 10 0 0 79 18 28
2017 CS-04 46 40 9 5 0 0 0 86 5 21
2014 CS 30 34 16 17 4 0 0 64 20 84
2014 CS-01 31 46 15 8 0 0 0 77 8 13
2014 CS-02 21 35 15 24 6 0 0 56 29 34
2014 CS-03 16 32 32 16 5 0 0 47 21 19
2014 CS-04 65 28 0 7 0 0 0 93 7 14

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 38 10 9 5 0 0 77 13 82
2019 CS-02 33 38 14 5 10 0 0 71 14 21
2019 CS-03 44 33 11 7 4 0 0 78 11 27
2019 CS-04 35 53 12 0 0 0 0 88 0 17
2018 CS 30 41 16 3 9 0 1 72 12 70
2018 CS-02 35 35 13 0 17 0 0 70 17 23
2018 CS-03 33 24 19 10 10 0 5 60 20 21
2018 CS-04 23 46 31 0 0 0 0 69 0 13
2017 CS 41 31 16 10 3 0 0 71 12 111
2017 CS-01 47 36 12 6 0 0 0 82 6 17
2017 CS-02 35 29 21 13 3 0 0 63 15 38
2017 CS-03 51 28 7 7 7 0 0 79 14 28
2017 CS-04 32 44 20 5 0 0 0 76 5 21
2014 CS 23 45 13 12 7 0 0 68 19 84
2014 CS-01 54 15 15 8 8 0 0 69 15 13
2014 CS-02 12 50 18 15 6 0 0 62 21 34
2014 CS-03 11 53 11 16 11 0 0 63 26 19
2014 CS-04 36 50 0 7 7 0 0 86 14 14
2011 CS 37 40 12 6 5 0 0 77 11 102
2011 CS-01 35 35 22 4 4 0 0 70 9 23
2011 CS-02 35 40 13 5 8 0 0 75 13 40
2011 CS-03 35 46 8 8 4 0 0 81 12 26

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 33 10 6 4 0 0 81 10 84
2019 CS-02 33 48 5 10 5 0 0 81 14 21
2019 CS-03 52 33 7 4 4 0 0 85 7 27
2019 CS-04 44 28 17 11 0 0 0 72 11 18
2018 CS 46 40 6 6 3 0 0 86 9 70
2018 CS-02 41 41 5 9 5 0 0 82 14 22
2018 CS-03 41 41 9 5 5 0 0 82 9 22
2018 CS-04 54 31 8 8 0 0 0 85 8 13
2017 CS 46 35 7 8 3 0 1 82 11 111
2017 CS-01 47 41 12 0 0 0 0 88 0 17
2017 CS-02 32 47 8 10 3 0 0 79 13 38
2017 CS-03 58 28 4 7 3 0 0 86 10 28
2017 CS-04 51 28 6 9 6 0 0 79 15 21
2014 CS 33 39 12 12 4 0 0 73 16 84
2014 CS-01 31 54 15 0 0 0 0 85 0 13
2014 CS-02 29 41 9 18 3 0 0 71 21 34
2014 CS-03 11 42 21 21 5 0 0 53 26 19
2014 CS-04 65 21 7 0 7 0 0 86 7 14
2011 CS 36 44 12 8 0 0 1 81 8 104
2011 CS-01 35 39 17 9 0 0 0 74 9 23
2011 CS-02 34 44 15 7 0 0 0 78 7 41
2011 CS-03 33 44 7 11 0 0 4 81 12 27
2008 CS 28 49 14 6 3 0 0 77 10 94
2008 CS-01 21 58 13 4 4 0 0 79 8 24
2008 CS-02 30 49 14 5 3 0 0 78 8 37
2008 CS-03 17 52 17 9 4 0 0 70 13 23

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 39 11 5 5 1 0 80 10 84
2019 CS-02 29 48 10 10 5 0 0 76 14 21
2019 CS-03 44 37 11 4 0 4 0 85 4 27
2019 CS-04 33 44 11 6 6 0 0 78 11 18
2018 CS 35 41 18 4 1 0 0 76 6 71
2018 CS-02 39 35 17 4 4 0 0 74 9 23
2018 CS-03 23 64 9 5 0 0 0 86 5 22
2018 CS-04 23 31 38 8 0 0 0 54 8 13
2017 CS 32 46 11 6 3 0 2 80 9 112
2017 CS-01 53 35 0 6 0 0 6 94 6 17
2017 CS-02 34 44 15 3 2 0 3 79 5 39
2017 CS-03 31 54 4 3 7 0 0 86 10 28
2017 CS-04 21 46 18 15 0 0 0 67 15 21
2014 CS 20 42 17 11 10 0 1 63 21 84
2014 CS-01 38 38 8 8 0 0 8 83 8 13
2014 CS-02 24 44 21 9 3 0 0 68 12 34
2014 CS-03 21 53 16 5 5 0 0 74 11 19
2014 CS-04 0 29 21 29 22 0 0 29 50 14
2011 CS 28 40 24 5 3 0 0 68 8 104
2011 CS-01 30 35 22 9 4 0 0 65 13 23
2011 CS-02 32 46 17 5 0 0 0 78 5 41
2011 CS-03 19 41 30 4 7 0 0 59 11 27
2008 CS 21 43 24 10 2 0 0 64 12 94
2008 CS-01 17 58 17 8 0 0 0 75 8 24
2008 CS-02 22 41 27 5 5 0 0 62 11 37
2008 CS-03 26 30 30 13 0 0 0 57 13 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 7 23 42 20 7 0 1 28 30 84
2019 CS-02 14 33 33 5 10 0 5 15 50 21
2019 CS-03 0 26 52 22 0 0 0 22 26 27
2019 CS-04 6 17 50 28 0 0 0 28 22 18
2018 CS 10 25 44 14 7 0 0 21 35 71
2018 CS-02 17 30 39 9 4 0 0 13 48 23
2018 CS-03 9 36 41 9 5 0 0 14 45 22
2018 CS-04 8 8 62 23 0 0 0 23 15 13
2017 CS 8 20 43 17 7 1 5 26 29 111
2017 CS-01 0 18 41 18 12 6 6 33 20 17
2017 CS-02 13 21 35 18 11 0 3 30 35 38
2017 CS-03 10 21 39 14 7 0 8 23 34 28
2017 CS-04 0 24 48 23 0 0 5 24 25 21
2014 CS 16 39 30 8 4 0 4 12 57 84
2014 CS-01 0 31 23 15 15 0 15 36 36 13
2014 CS-02 12 50 29 3 3 0 3 6 64 34
2014 CS-03 16 32 37 16 0 0 0 16 47 19
2014 CS-04 36 36 21 7 0 0 0 7 72 14
2011 CS 18 30 28 18 6 0 0 24 48 104
2011 CS-01 26 22 35 17 0 0 0 17 48 23
2011 CS-02 12 27 27 22 12 0 0 34 39 41
2011 CS-03 19 44 19 15 4 0 0 19 63 27
2008 CS 16 32 30 16 4 0 2 21 49 94
2008 CS-01 25 29 25 13 4 0 4 17 57 24
2008 CS-02 14 30 32 19 5 0 0 24 43 37
2008 CS-03 13 43 26 17 0 0 0 17 57 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 8 11 28 33 13 4 4 49 21 83
2019 CS-02 10 14 29 24 10 5 10 39 28 21
2019 CS-03 4 15 37 30 4 7 4 38 21 27
2019 CS-04 12 12 24 53 0 0 0 53 24 17
2018 CS 7 18 32 24 15 0 3 41 26 71
2018 CS-02 9 17 43 17 9 0 4 27 27 23
2018 CS-03 9 27 27 23 9 0 5 33 38 22
2018 CS-04 8 8 38 38 8 0 0 46 15 13
2017 CS 5 23 26 28 10 2 6 41 31 112
2017 CS-01 0 24 18 29 18 6 6 53 27 17
2017 CS-02 10 20 34 21 8 3 5 31 33 39
2017 CS-03 3 25 18 35 7 0 12 48 32 28
2017 CS-04 0 29 30 32 9 0 0 41 29 21
2014 CS 14 29 33 17 4 0 4 21 45 84
2014 CS-01 0 31 23 15 15 0 15 36 36 13
2014 CS-02 15 26 35 18 3 0 3 21 42 34
2014 CS-03 16 32 32 21 0 0 0 21 47 19
2014 CS-04 22 22 42 14 0 0 0 14 43 14
2011 CS 14 20 30 18 11 3 4 31 36 103
2011 CS-01 17 22 30 26 0 4 0 27 41 23
2011 CS-02 18 18 20 13 23 3 8 39 39 40
2011 CS-03 7 19 41 19 7 4 4 28 28 27
2008 CS 15 14 32 24 9 3 3 35 31 94
2008 CS-01 17 17 17 25 17 4 4 45 36 24
2008 CS-02 14 16 30 30 5 3 3 37 31 37
2008 CS-03 17 4 52 17 4 0 4 23 23 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 27 30 21 5 4 4 28 40 84
2019 CS-02 10 29 10 29 5 10 10 41 47 21
2019 CS-03 4 22 44 22 0 4 4 24 28 27
2019 CS-04 28 22 33 17 0 0 0 17 50 18
2018 CS 13 28 41 10 7 0 1 17 41 71
2018 CS-02 17 35 26 17 4 0 0 22 52 23
2018 CS-03 14 27 36 14 5 0 5 19 43 22
2018 CS-04 8 31 62 0 0 0 0 0 38 13
2017 CS 15 22 31 19 6 4 3 27 40 111
2017 CS-01 18 12 30 23 12 0 6 37 31 17
2017 CS-02 13 15 31 23 5 10 3 32 32 39
2017 CS-03 18 25 34 15 4 0 4 20 45 27
2017 CS-04 15 28 32 21 5 0 0 26 42 21
2014 CS 25 34 21 10 6 0 4 16 62 84
2014 CS-01 0 23 23 31 15 0 8 50 25 13
2014 CS-02 21 35 24 12 6 0 3 18 58 34
2014 CS-03 37 26 26 0 5 0 5 6 67 19
2014 CS-04 29 57 14 0 0 0 0 0 86 14
2011 CS 20 22 35 9 10 2 3 19 44 104
2011 CS-01 26 26 39 0 0 4 4 0 57 23
2011 CS-02 15 22 29 12 17 2 2 31 38 41
2011 CS-03 22 19 33 15 7 0 4 23 42 27
2008 CS 16 24 28 19 11 0 2 30 41 94
2008 CS-01 21 21 17 17 17 0 8 36 45 24
2008 CS-02 5 27 30 24 14 0 0 38 32 37
2008 CS-03 17 22 43 17 0 0 0 17 39 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 11 25 43 14 2 0 59 16 84
2019 CS-02 5 14 33 33 10 5 0 45 20 21
2019 CS-03 0 11 30 44 11 4 0 58 12 27
2019 CS-04 6 11 22 56 6 0 0 61 17 18
2018 CS 7 14 39 28 11 0 0 39 21 71
2018 CS-02 9 13 39 30 9 0 0 39 22 23
2018 CS-03 9 18 36 32 5 0 0 36 27 22
2018 CS-04 8 23 46 23 0 0 0 23 31 13
2017 CS 6 20 36 24 11 1 4 36 27 111
2017 CS-01 0 6 24 41 23 0 6 68 6 17
2017 CS-02 10 15 41 18 10 3 3 30 27 39
2017 CS-03 3 21 28 32 7 0 8 43 27 28
2017 CS-04 6 25 48 16 5 0 0 21 31 20
2014 CS 18 17 41 17 5 0 4 22 36 84
2014 CS-01 0 15 23 31 15 0 15 55 18 13
2014 CS-02 9 12 53 18 6 0 3 24 21 34
2014 CS-03 26 21 42 11 0 0 0 11 47 19
2014 CS-04 36 21 29 14 0 0 0 14 57 14
2011 CS 10 17 34 27 11 1 1 38 27 104
2011 CS-01 17 9 35 30 4 4 0 36 27 23
2011 CS-02 5 10 34 32 17 0 2 50 15 41
2011 CS-03 4 30 37 22 7 0 0 30 33 27
2008 CS 9 15 37 27 10 1 2 38 24 93
2008 CS-01 13 4 22 39 13 4 4 57 19 23
2008 CS-02 8 16 46 19 8 0 3 28 25 37
2008 CS-03 4 22 39 30 4 0 0 35 26 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 23 33 24 7 2 0 32 34 84
2019 CS-02 10 19 38 33 0 0 0 33 29 21
2019 CS-03 7 22 30 33 0 7 0 36 32 27
2019 CS-04 17 28 44 11 0 0 0 11 44 18
2018 CS 20 24 38 11 6 1 0 17 44 71
2018 CS-02 22 13 39 22 0 4 0 23 36 23
2018 CS-03 27 18 50 0 5 0 0 5 45 22
2018 CS-04 23 54 15 8 0 0 0 8 77 13
2017 CS 14 33 27 17 6 0 3 24 49 112
2017 CS-01 12 30 0 35 18 0 6 56 44 17
2017 CS-02 15 28 31 21 5 0 0 26 44 39
2017 CS-03 14 32 32 7 7 0 8 15 50 28
2017 CS-04 15 39 37 9 0 0 0 9 54 21
2014 CS 31 29 22 12 4 0 2 16 61 84
2014 CS-01 15 23 8 31 15 0 8 50 42 13
2014 CS-02 21 32 26 15 3 0 3 18 55 34
2014 CS-03 53 16 26 5 0 0 0 5 68 19
2014 CS-04 43 36 21 0 0 0 0 0 79 14
2011 CS 24 26 28 11 8 1 3 19 52 104
2011 CS-01 26 30 30 4 9 0 0 13 57 23
2011 CS-02 17 20 29 17 12 0 5 31 38 41
2011 CS-03 26 37 19 7 4 4 4 12 68 27
2008 CS 21 26 30 11 10 1 2 21 48 94
2008 CS-01 25 4 25 25 17 0 4 43 30 24
2008 CS-02 24 24 35 8 5 3 0 14 50 37
2008 CS-03 17 43 30 4 4 0 0 9 61 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 6 13 27 35 14 4 1 51 20 84
2019 CS-02 10 10 24 33 14 10 0 53 21 21
2019 CS-03 4 11 22 48 7 4 4 60 16 27
2019 CS-04 0 22 56 22 0 0 0 22 22 18
2018 CS 13 16 34 23 9 3 3 33 30 70
2018 CS-02 17 9 30 26 13 4 0 41 27 23
2018 CS-03 18 9 45 14 5 0 9 20 30 22
2018 CS-04 8 38 31 23 0 0 0 23 46 13
2017 CS 8 13 34 22 16 3 4 41 23 112
2017 CS-01 6 12 18 30 29 0 6 63 19 17
2017 CS-02 10 13 36 18 15 3 5 36 25 39
2017 CS-03 3 14 18 35 21 5 3 61 19 28
2017 CS-04 11 15 51 14 6 5 0 21 26 21
2014 CS 11 23 21 21 16 2 6 40 36 84
2014 CS-01 0 31 8 15 23 0 23 50 40 13
2014 CS-02 15 18 21 29 9 6 3 42 35 34
2014 CS-03 11 26 21 16 21 0 5 39 39 19
2014 CS-04 7 14 36 21 22 0 0 42 22 14
2011 CS 9 13 25 23 23 5 3 50 23 104
2011 CS-01 17 17 22 9 17 17 0 32 42 23
2011 CS-02 10 7 24 27 24 2 5 55 18 41
2011 CS-03 0 7 30 33 26 0 4 62 8 27
2008 CS 17 21 20 21 15 1 4 38 40 94
2008 CS-01 21 8 21 13 25 0 13 43 33 24
2008 CS-02 16 22 16 32 11 3 0 44 39 37
2008 CS-03 17 26 26 22 9 0 0 30 43 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 22 32 21 10 4 2 32 34 82
2019 CS-02 10 29 14 19 14 10 5 39 44 21
2019 CS-03 8 15 42 27 4 4 0 32 24 26
2019 CS-04 17 28 44 11 0 0 0 11 44 18
2018 CS 14 15 42 17 7 1 3 25 31 71
2018 CS-02 22 13 26 26 9 4 0 36 36 23
2018 CS-03 18 9 59 5 5 0 5 10 29 22
2018 CS-04 8 31 54 8 0 0 0 8 38 13
2017 CS 8 27 31 19 11 2 3 31 36 112
2017 CS-01 12 6 30 23 18 6 6 46 20 17
2017 CS-02 10 20 33 21 13 0 3 34 31 39
2017 CS-03 7 28 24 25 7 5 3 35 38 28
2017 CS-04 5 42 33 9 11 0 0 20 47 21
2014 CS 20 26 29 13 2 2 7 17 51 84
2014 CS-01 0 23 15 31 8 8 15 50 30 13
2014 CS-02 18 26 29 15 3 3 6 19 48 34
2014 CS-03 32 21 37 5 0 0 5 6 56 19
2014 CS-04 29 35 22 7 0 0 7 8 69 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 2 10 35 26 25 2 0 52 12 84
2019 CS-02 5 14 24 33 19 5 0 55 20 21
2019 CS-03 0 4 37 30 26 4 0 58 4 27
2019 CS-04 0 17 50 17 17 0 0 33 17 18
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 24 6 4 1 0 0 89 5 84
2019 CS-02 76 14 0 5 5 0 0 90 10 21
2019 CS-03 63 26 7 4 0 0 0 89 4 27
2019 CS-04 50 44 0 6 0 0 0 94 6 18
2017 CS 64 22 7 5 2 0 0 86 6 112
2017 CS-01 70 30 0 0 0 0 0 100 0 17
2017 CS-02 59 26 8 5 3 0 0 85 8 39
2017 CS-03 65 17 11 3 3 0 0 82 7 28
2017 CS-04 66 14 9 11 0 0 0 80 11 21
2014 CS 59 16 11 8 2 1 2 78 11 84
2014 CS-01 54 8 15 0 8 0 15 73 9 13
2014 CS-02 59 12 12 12 3 3 0 73 15 34
2014 CS-03 53 26 5 16 0 0 0 79 16 19
2014 CS-04 78 7 14 0 0 0 0 86 0 14
2011 CS 60 19 8 6 3 0 5 83 9 104
2011 CS-01 65 17 9 4 0 0 4 86 5 23
2011 CS-02 56 20 10 5 5 0 5 79 10 41
2011 CS-03 52 26 7 4 4 0 7 84 8 27
2008 CS 66 18 6 3 3 1 2 87 7 93
2008 CS-01 71 17 4 0 4 4 0 91 4 24
2008 CS-02 65 22 5 3 3 0 3 89 6 37
2008 CS-03 59 14 14 5 5 0 5 76 10 22

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 25 13 8 5 2 11 69 15 83
2019 CS-02 30 30 10 10 5 0 15 71 18 20
2019 CS-03 33 19 15 11 0 7 15 67 14 27
2019 CS-04 28 33 22 6 6 0 6 65 12 18
2018 CS 25 32 21 10 3 6 3 63 14 71
2018 CS-02 26 22 26 13 9 4 0 50 23 23
2018 CS-03 18 32 23 9 0 9 9 61 11 22
2018 CS-04 15 62 15 8 0 0 0 77 8 13
2017 CS 39 26 16 7 3 4 7 71 11 112
2017 CS-01 53 18 18 0 0 6 6 80 0 17
2017 CS-02 26 30 18 13 3 5 5 63 17 39
2017 CS-03 40 25 17 3 3 0 11 73 8 28
2017 CS-04 42 32 9 5 6 0 6 79 11 21
2014 CS 34 25 14 11 5 5 6 67 17 84
2014 CS-01 38 23 8 0 8 8 15 80 10 13
2014 CS-02 21 29 18 21 6 6 0 53 28 34
2014 CS-03 26 26 21 11 0 5 11 63 13 19
2014 CS-04 64 14 7 0 7 0 7 84 8 14

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 25 7 5 4 0 0 85 8 84
2019 CS-02 48 38 0 10 5 0 0 86 14 21
2019 CS-03 67 11 11 7 4 0 0 78 11 27
2019 CS-04 56 39 6 0 0 0 0 94 0 18
2018 CS 50 27 10 6 6 0 1 78 12 70
2018 CS-02 45 36 5 5 9 0 0 82 14 22
2018 CS-03 50 23 14 0 9 0 5 76 10 22
2018 CS-04 54 31 8 8 0 0 0 85 8 13
2017 CS 50 30 11 4 4 1 0 80 9 112
2017 CS-01 47 41 6 6 0 0 0 88 6 17
2017 CS-02 34 38 15 5 8 0 0 72 13 39
2017 CS-03 61 17 11 7 3 0 0 79 10 28
2017 CS-04 66 24 5 0 5 0 0 91 5 21
2014 CS 38 39 10 6 5 2 0 79 11 84
2014 CS-01 46 23 23 8 0 0 0 69 8 13
2014 CS-02 18 50 12 6 9 6 0 72 16 34
2014 CS-03 26 53 5 11 5 0 0 79 16 19
2014 CS-04 86 14 0 0 0 0 0 100 0 14

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 56 37 4 1 2 0 0 93 4 84
2019 CS-02 48 43 0 5 5 0 0 90 10 21
2019 CS-03 59 30 7 0 4 0 0 89 4 27
2019 CS-04 39 56 6 0 0 0 0 94 0 18
2018 CS 46 35 10 7 1 0 0 82 8 71
2018 CS-02 39 43 9 4 4 0 0 83 9 23
2018 CS-03 50 32 9 9 0 0 0 82 9 22
2018 CS-04 54 23 15 8 0 0 0 77 8 13
2017 CS 49 36 8 4 4 0 0 85 7 111
2017 CS-01 53 35 6 6 0 0 0 88 6 17
2017 CS-02 37 47 11 3 3 0 0 84 5 38
2017 CS-03 57 28 3 7 3 0 0 86 11 28
2017 CS-04 56 33 6 0 5 0 0 89 5 21
2014 CS 45 38 8 5 1 2 0 85 6 84
2014 CS-01 54 31 8 8 0 0 0 85 8 13
2014 CS-02 47 32 6 6 3 6 0 84 9 34
2014 CS-03 21 63 11 5 0 0 0 84 5 19
2014 CS-04 64 29 7 0 0 0 0 93 0 14

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 37 6 2 2 0 0 89 5 83
2019 CS-02 45 40 10 0 5 0 0 85 5 20
2019 CS-03 59 30 7 4 0 0 0 89 4 27
2019 CS-04 44 50 6 0 0 0 0 94 0 18
2018 CS 44 38 11 3 3 1 0 83 6 71
2018 CS-02 43 30 9 4 9 4 0 77 14 23
2018 CS-03 36 45 18 0 0 0 0 82 0 22
2018 CS-04 46 54 0 0 0 0 0 100 0 13
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 29 8 4 5 0 1 83 8 84
2019 CS-02 43 33 10 5 10 0 0 76 14 21
2019 CS-03 59 22 19 0 0 0 0 81 0 27
2019 CS-04 44 56 0 0 0 0 0 100 0 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 38 6 6 6 0 1 82 12 84
2019 CS-02 33 43 10 5 10 0 0 76 14 21
2019 CS-03 48 33 4 7 4 0 4 85 12 27
2019 CS-04 33 50 11 6 0 0 0 83 6 18
2018 CS 31 38 14 13 3 0 1 70 16 71
2018 CS-02 30 39 9 13 9 0 0 70 22 23
2018 CS-03 23 45 14 18 0 0 0 68 18 22
2018 CS-04 38 38 15 8 0 0 0 77 8 13
2017 CS 41 42 11 4 3 0 0 83 6 112
2017 CS-01 47 36 18 0 0 0 0 82 0 17
2017 CS-02 34 43 18 3 3 0 0 77 5 39
2017 CS-03 57 32 3 0 7 0 0 90 7 28
2017 CS-04 37 53 5 6 0 0 0 90 6 21
2014 CS 27 50 10 7 4 1 1 79 11 84
2014 CS-01 23 69 0 8 0 0 0 92 8 13
2014 CS-02 21 50 15 9 3 3 0 73 12 34
2014 CS-03 21 42 16 11 5 0 5 67 17 19
2014 CS-04 50 43 0 0 7 0 0 93 7 14
2011 CS 36 38 11 11 4 1 0 75 15 104
2011 CS-01 39 30 13 9 9 0 0 70 17 23
2011 CS-02 32 39 15 12 2 0 0 71 15 41
2011 CS-03 37 37 7 11 4 4 0 77 15 27
2008 CS 24 44 9 9 14 0 1 69 23 94
2008 CS-01 17 46 8 8 21 0 0 63 29 24
2008 CS-02 27 49 5 11 8 0 0 76 19 37
2008 CS-03 26 39 13 9 13 0 0 65 22 23

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 32 11 4 4 0 0 82 7 84
2019 CS-02 48 33 10 5 5 0 0 81 10 21
2019 CS-03 52 30 11 4 4 0 0 81 7 27
2019 CS-04 44 44 11 0 0 0 0 89 0 18
2018 CS 41 35 14 6 3 1 0 77 9 71
2018 CS-02 48 26 13 4 9 0 0 74 13 23
2018 CS-03 36 41 18 5 0 0 0 77 5 22
2018 CS-04 38 46 0 15 0 0 0 85 15 13
2017 CS 53 32 13 2 0 0 0 85 2 112
2017 CS-01 64 30 6 0 0 0 0 94 0 17
2017 CS-02 41 33 25 0 0 0 0 75 0 39
2017 CS-03 68 21 10 0 0 0 0 90 0 28
2017 CS-04 46 48 0 6 0 0 0 94 6 21
2014 CS 37 37 8 10 5 2 1 77 15 84
2014 CS-01 38 38 8 15 0 0 0 77 15 13
2014 CS-02 29 41 3 15 6 6 0 75 22 34
2014 CS-03 26 32 26 5 5 0 5 61 11 19
2014 CS-04 64 29 0 0 7 0 0 93 7 14
2011 CS 43 29 12 10 6 1 0 73 16 104
2011 CS-01 43 22 26 4 4 0 0 65 9 23
2011 CS-02 39 34 7 10 10 0 0 73 20 41
2011 CS-03 44 26 7 15 4 4 0 73 19 27
2008 CS 23 38 15 10 14 0 0 62 23 94
2008 CS-01 21 29 25 13 13 0 0 50 25 24
2008 CS-02 19 46 8 14 14 0 0 65 27 37
2008 CS-03 30 39 17 0 13 0 0 70 13 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 44 42 6 5 4 0 0 86 8 84
2019 CS-02 43 38 10 5 5 0 0 81 10 21
2019 CS-03 52 33 7 7 0 0 0 85 7 27
2019 CS-04 39 56 0 0 6 0 0 94 6 18
2018 CS 39 41 14 1 3 0 1 81 4 71
2018 CS-02 43 35 13 0 9 0 0 78 9 23
2018 CS-03 27 50 18 5 0 0 0 77 5 22
2018 CS-04 38 54 8 0 0 0 0 92 0 13
2017 CS 48 37 13 2 0 0 0 86 2 111
2017 CS-01 64 24 6 6 0 0 0 88 6 17
2017 CS-02 36 46 18 0 0 0 0 82 0 39
2017 CS-03 67 29 4 0 0 0 0 96 0 27
2017 CS-04 41 44 15 0 0 0 0 85 0 21
2014 CS 30 43 10 11 6 1 0 73 17 84
2014 CS-01 31 46 8 8 8 0 0 77 15 13
2014 CS-02 15 50 9 15 9 3 0 67 24 34
2014 CS-03 26 42 16 11 5 0 0 68 16 19
2014 CS-04 57 29 7 7 0 0 0 86 7 14
2011 CS 38 29 15 12 5 1 0 68 17 104
2011 CS-01 39 22 30 4 4 0 0 61 9 23
2011 CS-02 39 37 10 7 7 0 0 76 15 41
2011 CS-03 37 26 11 19 4 4 0 65 23 27
2008 CS 21 39 13 11 14 1 1 62 25 94
2008 CS-01 21 25 21 21 8 4 0 48 30 24
2008 CS-02 16 51 5 11 16 0 0 68 27 37
2008 CS-03 30 30 22 4 13 0 0 61 17 23

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 77 16 6 0 1 0 0 93 1 83
2019 CS-02 76 19 0 0 5 0 0 95 5 21
2019 CS-03 81 15 4 0 0 0 0 96 0 27
2019 CS-04 78 22 0 0 0 0 0 100 0 18
2017 CS 77 16 5 0 2 0 0 93 2 112
2017 CS-01 82 18 0 0 0 0 0 100 0 17
2017 CS-02 70 23 5 0 3 0 0 93 3 39
2017 CS-03 78 14 3 0 4 0 0 93 4 28
2017 CS-04 80 9 11 0 0 0 0 89 0 21
2014 CS 75 16 5 1 0 1 2 94 1 84
2014 CS-01 54 31 0 0 0 0 15 100 0 13
2014 CS-02 74 12 9 3 0 3 0 88 3 34
2014 CS-03 79 21 0 0 0 0 0 100 0 19
2014 CS-04 93 0 7 0 0 0 0 93 0 14
2011 CS 72 13 7 2 1 1 4 90 3 104
2011 CS-01 74 9 9 0 0 4 4 90 0 23
2011 CS-02 68 20 7 0 2 0 2 90 3 41
2011 CS-03 70 11 7 4 0 0 7 88 4 27
2008 CS 79 11 3 1 3 1 2 92 4 94
2008 CS-01 83 4 0 4 4 4 0 91 9 24
2008 CS-02 78 14 3 0 3 0 3 94 3 37
2008 CS-03 70 13 9 0 4 0 4 86 5 23

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 27 6 2 1 2 4 90 4 84
2019 CS-02 43 29 10 5 0 0 14 83 6 21
2019 CS-03 67 30 0 0 0 4 0 100 0 27
2019 CS-04 72 28 0 0 0 0 0 100 0 18
2017 CS 64 25 3 4 0 2 2 93 5 112
2017 CS-01 64 18 0 12 0 6 0 87 13 17
2017 CS-02 70 21 5 0 0 0 5 95 0 39
2017 CS-03 61 28 3 3 0 3 0 93 4 28
2017 CS-04 67 29 0 5 0 0 0 95 5 21
2014 CS 40 31 7 7 5 2 7 79 13 84
2014 CS-01 15 38 15 8 0 0 23 70 10 13
2014 CS-02 50 21 3 12 6 3 6 77 19 34
2014 CS-03 21 53 11 0 5 5 5 82 6 19
2014 CS-04 64 22 7 7 0 0 0 86 7 14
2011 CS 47 30 11 5 6 0 2 78 11 103
2011 CS-01 59 18 0 14 5 0 5 81 19 22
2011 CS-02 44 29 17 2 5 0 2 75 8 41
2011 CS-03 44 33 7 4 11 0 0 78 15 27

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 32 8 0 4 1 0 88 4 84
2019 CS-02 52 38 5 0 5 0 0 90 5 21
2019 CS-03 59 30 7 0 0 4 0 92 0 27
2019 CS-04 50 44 6 0 0 0 0 94 0 18
2018 CS 51 26 14 1 4 3 0 79 6 70
2018 CS-02 52 22 4 4 13 4 0 77 18 23
2018 CS-03 59 18 23 0 0 0 0 77 0 22
2018 CS-04 42 42 17 0 0 0 0 83 0 12
2017 CS 62 21 13 0 0 4 0 86 0 112
2017 CS-01 59 18 23 0 0 0 0 77 0 17
2017 CS-02 59 26 13 0 0 3 0 87 0 39
2017 CS-03 72 11 10 0 0 7 0 89 0 28
2017 CS-04 61 29 11 0 0 0 0 89 0 21

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 26 10 1 5 0 0 85 6 84
2019 CS-02 52 29 14 0 5 0 0 81 5 21
2019 CS-03 59 30 4 4 4 0 0 89 7 27
2019 CS-04 61 33 6 0 0 0 0 94 0 18
2018 CS 49 25 15 3 6 1 0 76 9 71
2018 CS-02 52 13 13 4 17 0 0 65 22 23
2018 CS-03 45 23 27 5 0 0 0 68 5 22
2018 CS-04 38 54 8 0 0 0 0 92 0 13
2017 CS 62 28 5 4 0 1 0 91 4 112
2017 CS-01 64 30 0 6 0 0 0 94 6 17
2017 CS-02 57 36 3 5 0 0 0 93 5 39
2017 CS-03 72 21 0 3 0 3 0 96 4 28
2017 CS-04 61 23 16 0 0 0 0 84 0 21
2014 CS 44 36 8 5 5 1 1 82 10 84
2014 CS-01 62 23 0 8 8 0 0 85 15 13
2014 CS-02 38 41 9 6 3 3 0 82 9 34
2014 CS-03 21 47 21 5 5 0 0 68 11 19
2014 CS-04 71 14 0 0 7 0 7 92 8 14

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 38 31 7 3 7 3 54 12 29
2019 CS-04 14 50 14 7 7 7 0 69 15 14
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 32 12 1 4 12 1 81 5 84
2019 CS-02 29 43 10 5 10 5 0 75 15 21
2019 CS-03 30 22 19 0 4 26 0 70 5 27
2019 CS-04 39 56 6 0 0 0 0 94 0 18
2018 CS 31 25 14 7 8 14 0 66 18 71
2018 CS-02 17 26 9 17 17 13 0 50 40 23
2018 CS-03 23 27 23 0 9 18 0 61 11 22
2018 CS-04 46 23 15 8 0 8 0 75 8 13
2017 CS 31 29 18 5 6 11 0 67 13 112
2017 CS-01 41 18 23 12 0 6 0 63 12 17
2017 CS-02 18 26 23 8 8 18 0 53 19 39
2017 CS-03 25 33 18 0 14 10 0 64 16 28
2017 CS-04 53 34 9 5 0 0 0 86 5 21
2014 CS 14 36 16 14 8 12 0 57 26 84
2014 CS-01 23 23 15 8 8 23 0 60 20 13
2014 CS-02 12 41 15 15 12 6 0 56 28 34
2014 CS-03 5 37 16 16 11 16 0 50 31 19
2014 CS-04 29 28 14 14 0 14 0 66 17 14
2011 CS 18 36 19 9 8 11 0 60 18 104
2011 CS-01 13 43 22 4 9 9 0 62 14 23
2011 CS-02 12 39 12 10 10 17 0 62 24 41
2011 CS-03 19 22 37 11 4 7 0 44 16 27

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 28 17 1 5 7 0 75 6 83
2019 CS-02 24 38 14 0 14 10 0 68 16 21
2019 CS-03 41 22 19 4 4 11 0 71 8 27
2019 CS-04 53 29 18 0 0 0 0 82 0 17
2018 CS 24 34 20 4 11 7 0 62 17 71
2018 CS-02 13 26 17 9 22 13 0 45 35 23
2018 CS-03 14 41 27 0 14 5 0 57 14 22
2018 CS-04 31 46 15 8 0 0 0 77 8 13
2017 CS 27 30 21 11 9 3 1 58 20 112
2017 CS-01 41 24 18 6 6 0 6 69 12 17
2017 CS-02 15 26 20 18 13 8 0 45 33 39
2017 CS-03 21 43 17 3 14 0 0 65 18 28
2017 CS-04 37 28 30 5 0 0 0 65 5 21
2014 CS 13 25 21 23 13 5 0 40 38 84
2014 CS-01 23 23 15 23 15 0 0 46 38 13
2014 CS-02 9 24 21 29 12 6 0 34 44 34
2014 CS-03 16 21 16 21 16 11 0 41 41 19
2014 CS-04 14 28 36 14 7 0 0 42 22 14
2011 CS 18 30 20 14 13 4 0 50 29 104
2011 CS-01 17 17 35 9 13 9 0 38 24 23
2011 CS-02 12 37 17 17 15 2 0 50 33 41
2011 CS-03 19 22 22 15 19 4 0 42 35 27
2008 CS 16 36 24 9 13 2 0 53 22 94
2008 CS-01 21 25 21 13 17 4 0 48 30 24
2008 CS-02 8 43 30 5 11 3 0 53 17 37
2008 CS-03 17 35 26 4 17 0 0 52 22 23

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 21 31 20 4 7 15 1 63 13 84
2019 CS-02 24 24 19 10 14 10 0 53 26 21
2019 CS-03 11 26 26 4 4 30 0 53 11 27
2019 CS-04 22 50 17 0 6 6 0 76 6 18
2018 CS 15 30 28 4 11 11 0 51 17 71
2018 CS-02 4 13 35 9 22 17 0 21 37 23
2018 CS-03 5 27 41 0 14 14 0 37 16 22
2018 CS-04 23 54 15 8 0 0 0 77 8 13
2017 CS 20 32 20 12 9 7 0 56 23 112
2017 CS-01 41 23 18 12 0 6 0 68 12 17
2017 CS-02 8 28 25 15 15 8 0 39 33 39
2017 CS-03 25 26 17 14 10 7 0 55 27 28
2017 CS-04 14 57 15 9 0 5 0 75 10 21
2014 CS 5 24 23 26 17 6 0 30 46 84
2014 CS-01 15 23 23 15 15 8 0 42 33 13
2014 CS-02 3 21 29 26 12 9 0 26 42 34
2014 CS-03 5 26 16 16 32 5 0 33 50 19
2014 CS-04 0 28 7 58 7 0 0 28 65 14
2011 CS 11 25 20 20 14 10 0 39 38 104
2011 CS-01 0 26 30 22 4 17 0 32 32 23
2011 CS-02 12 24 20 22 15 7 0 39 39 41
2011 CS-03 11 15 19 19 26 11 0 29 50 27
2008 CS 11 23 35 10 13 9 0 36 25 93
2008 CS-01 17 13 25 13 21 13 0 33 38 24
2008 CS-02 0 24 49 11 11 5 0 26 23 37
2008 CS-03 18 23 32 5 9 14 0 47 16 22

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 37 18 11 7 6 1 62 19 84
2019 CS-02 24 29 10 14 14 10 0 58 32 21
2019 CS-03 15 33 22 15 4 11 0 54 21 27
2019 CS-04 11 67 11 11 0 0 0 78 11 18
2018 CS 17 41 15 13 10 4 0 60 24 71
2018 CS-02 9 39 13 17 17 4 0 50 36 23
2018 CS-03 14 36 23 9 14 5 0 52 24 22
2018 CS-04 23 62 8 8 0 0 0 85 8 13
2017 CS 18 33 21 16 9 3 0 52 26 111
2017 CS-01 29 36 18 12 6 0 0 65 18 17
2017 CS-02 16 15 38 15 10 5 0 33 27 39
2017 CS-03 15 49 11 15 7 4 0 66 23 27
2017 CS-04 9 48 14 20 9 0 0 57 29 21
2014 CS 6 30 18 20 23 4 0 37 45 84
2014 CS-01 15 23 15 31 15 0 0 38 46 13
2014 CS-02 3 26 18 21 24 9 0 32 48 34
2014 CS-03 5 21 26 21 26 0 0 26 47 19
2014 CS-04 7 50 7 7 29 0 0 57 36 14
2011 CS 13 32 24 13 12 6 0 48 27 104
2011 CS-01 17 22 48 4 4 4 0 41 9 23
2011 CS-02 10 39 15 12 15 10 0 54 30 41
2011 CS-03 11 37 19 11 19 4 0 50 31 27
2008 CS 11 31 28 13 17 1 0 42 30 94
2008 CS-01 8 33 21 21 17 0 0 42 38 24
2008 CS-02 8 30 38 11 14 0 0 38 24 37
2008 CS-03 9 30 26 13 17 4 0 41 32 23

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 31 12 1 1 5 1 85 3 84
2019 CS-02 48 29 14 0 0 5 5 84 0 21
2019 CS-03 44 37 11 0 0 7 0 88 0 27
2019 CS-04 50 33 11 6 0 0 0 83 6 18
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 43 19 4 5 2 0 72 9 84
2019 CS-02 33 33 14 5 10 5 0 70 15 21
2019 CS-03 19 48 22 7 0 4 0 69 8 27
2019 CS-04 22 56 22 0 0 0 0 78 0 18
2018 CS 27 39 17 8 7 1 0 67 16 71
2018 CS-02 22 26 26 9 17 0 0 48 26 23
2018 CS-03 14 41 23 14 5 5 0 57 19 22
2018 CS-04 23 62 8 8 0 0 0 85 8 13
2017 CS 31 31 24 11 1 1 0 63 12 112
2017 CS-01 35 24 23 18 0 0 0 59 18 17
2017 CS-02 23 33 33 8 3 0 0 57 10 39
2017 CS-03 39 29 25 7 0 0 0 68 7 28
2017 CS-04 28 43 11 18 0 0 0 71 18 21
2014 CS 18 37 18 13 12 2 0 56 26 84
2014 CS-01 23 15 31 8 15 8 0 42 25 13
2014 CS-02 9 41 24 15 9 3 0 52 24 34
2014 CS-03 16 53 5 11 16 0 0 68 26 19
2014 CS-04 22 35 7 22 14 0 0 57 36 14
2011 CS 18 39 22 12 6 3 0 59 18 103
2011 CS-01 32 27 27 5 5 5 0 62 10 22
2011 CS-02 15 32 29 10 12 2 0 48 23 41
2011 CS-03 11 59 7 19 0 4 0 73 19 27

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 31 24 12 4 6 0 58 16 84
2019 CS-02 29 33 14 14 5 5 0 65 20 21
2019 CS-03 19 30 30 4 4 15 0 57 9 27
2019 CS-04 6 44 22 28 0 0 0 50 28 18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 36 13 1 4 8 2 80 5 84
2019 CS-02 24 33 24 5 5 5 5 63 11 21
2019 CS-03 41 30 15 0 0 15 0 83 0 27
2019 CS-04 28 61 6 0 0 6 0 94 0 18
2018 CS 27 45 15 7 4 1 0 73 11 71
2018 CS-02 22 39 22 4 9 4 0 64 14 23
2018 CS-03 23 36 18 18 5 0 0 59 23 22
2018 CS-04 31 62 8 0 0 0 0 92 0 13
2017 CS 38 38 13 4 1 4 2 80 6 112
2017 CS-01 29 41 12 12 0 0 6 75 12 17
2017 CS-02 23 54 13 3 3 5 0 81 5 39
2017 CS-03 42 22 21 7 0 3 4 70 8 28
2017 CS-04 61 29 11 0 0 0 0 89 0 21
2014 CS 32 35 17 7 1 6 2 73 9 84
2014 CS-01 23 31 23 8 0 8 8 64 9 13
2014 CS-02 18 44 18 6 3 9 3 70 10 34
2014 CS-03 32 26 26 11 0 5 0 61 11 19
2014 CS-04 71 22 0 7 0 0 0 93 7 14
2011 CS 34 24 17 13 8 2 2 60 22 104
2011 CS-01 26 22 35 4 9 4 0 50 14 23
2011 CS-02 22 29 17 17 7 2 5 55 26 41
2011 CS-03 37 22 11 19 11 0 0 59 30 27
2008 CS 21 29 21 7 18 3 0 52 26 94
2008 CS-01 21 13 33 8 25 0 0 33 33 24
2008 CS-02 8 38 22 8 16 8 0 50 26 37
2008 CS-03 30 30 17 9 13 0 0 61 22 23

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 38 18 4 4 1 0 75 7 84
2019 CS-02 24 48 14 5 5 5 0 75 10 21
2019 CS-03 33 41 22 4 0 0 0 74 4 27
2019 CS-04 39 33 22 6 0 0 0 72 6 18
2018 CS 32 41 20 3 4 0 0 73 7 71
2018 CS-02 17 57 17 0 9 0 0 74 9 23
2018 CS-03 32 27 27 9 5 0 0 59 14 22
2018 CS-04 31 54 15 0 0 0 0 85 0 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 26 25 6 7 11 2 56 15 84
2019 CS-02 24 29 14 14 10 10 0 58 26 21
2019 CS-03 15 22 30 7 4 15 7 48 14 27
2019 CS-04 11 44 28 0 6 11 0 63 6 18
2018 CS 15 17 21 15 13 17 1 40 34 71
2018 CS-02 13 17 17 13 26 13 0 35 45 23
2018 CS-03 0 18 27 18 14 23 0 24 41 22
2018 CS-04 23 8 31 23 0 8 8 36 27 13
2017 CS 14 20 30 15 6 13 2 40 25 112
2017 CS-01 23 18 36 12 0 6 6 46 13 17
2017 CS-02 10 18 26 18 10 15 3 34 34 39
2017 CS-03 7 26 35 14 7 11 0 37 23 28
2017 CS-04 23 18 26 9 5 19 0 51 17 21
2014 CS 13 12 24 13 13 21 4 33 35 84
2014 CS-01 15 8 31 8 8 23 8 33 22 13
2014 CS-02 3 15 29 18 15 15 6 22 41 34
2014 CS-03 16 5 16 21 11 32 0 31 46 19
2014 CS-04 29 21 14 0 14 22 0 63 18 14
2011 CS 14 16 17 19 15 12 6 37 42 104
2011 CS-01 13 9 30 13 17 9 9 26 37 23
2011 CS-02 15 20 12 20 17 15 2 41 44 41
2011 CS-03 11 11 22 19 15 11 11 29 43 27

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 36 26 6 6 0 0 62 12 84
2019 CS-02 19 38 33 5 5 0 0 57 10 21
2019 CS-03 30 30 33 4 4 0 0 59 7 27
2019 CS-04 11 61 17 6 6 0 0 72 11 18
2018 CS 24 25 24 13 10 4 0 51 24 71
2018 CS-02 22 13 26 22 17 0 0 35 39 23
2018 CS-03 27 23 32 5 14 0 0 50 18 22
2018 CS-04 23 38 15 23 0 0 0 62 23 13
2017 CS 24 40 18 8 9 2 0 65 17 112
2017 CS-01 29 41 18 12 0 0 0 71 12 17
2017 CS-02 18 36 28 5 13 0 0 54 18 39
2017 CS-03 24 40 7 7 18 4 0 67 26 28
2017 CS-04 32 44 20 5 0 0 0 76 5 21
2014 CS 18 26 17 16 18 6 0 47 36 84
2014 CS-01 23 8 31 8 23 8 0 33 33 13
2014 CS-02 12 18 21 26 21 3 0 30 48 34
2014 CS-03 16 32 16 11 16 11 0 53 29 19
2014 CS-04 29 50 0 7 7 7 0 84 16 14
2011 CS 18 30 25 13 13 0 0 48 27 104
2011 CS-01 17 22 35 9 17 0 0 39 26 23
2011 CS-02 15 27 22 15 22 0 0 41 37 41
2011 CS-03 19 37 22 19 4 0 0 56 22 27
2008 CS 20 35 11 18 14 2 0 57 33 94
2008 CS-01 4 50 13 13 17 4 0 57 30 24
2008 CS-02 19 32 11 22 16 0 0 51 38 37
2008 CS-03 22 39 9 13 13 4 0 64 27 23

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 30 21 14 8 1 2 54 23 84
2019 CS-02 19 29 24 19 10 0 0 48 29 21
2019 CS-03 26 22 22 19 4 0 7 52 24 27
2019 CS-04 17 50 11 11 6 6 0 71 18 18
2018 CS 21 24 24 13 14 4 0 47 28 71
2018 CS-02 13 9 35 17 26 0 0 22 43 23
2018 CS-03 23 36 27 0 14 0 0 59 14 22
2018 CS-04 23 38 8 31 0 0 0 62 31 13
2017 CS 21 25 16 19 15 2 2 47 36 111
2017 CS-01 18 12 18 29 18 6 0 31 50 17
2017 CS-02 3 24 21 24 26 3 0 27 51 38
2017 CS-03 32 33 11 14 11 0 0 64 25 28
2017 CS-04 38 24 19 5 5 0 9 69 10 21
2014 CS 13 17 19 17 29 5 1 32 48 84
2014 CS-01 8 0 38 8 31 15 0 9 45 13
2014 CS-02 3 12 12 24 44 6 0 16 72 34
2014 CS-03 5 26 26 26 16 0 0 32 42 19
2014 CS-04 50 29 7 0 7 0 7 84 8 14
2011 CS 9 12 20 24 33 3 0 21 58 104
2011 CS-01 9 4 22 17 48 0 0 13 65 23
2011 CS-02 7 15 12 27 34 5 0 23 64 41
2011 CS-03 4 15 26 22 30 4 0 19 54 27
2008 CS 12 24 18 16 30 0 0 36 46 94
2008 CS-01 13 25 21 13 29 0 0 38 42 24
2008 CS-02 5 27 16 14 38 0 0 32 51 37
2008 CS-03 4 26 22 22 26 0 0 30 48 23

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 29 7 5 2 1 7 84 8 84
2019 CS-02 52 19 14 0 5 0 10 79 5 21
2019 CS-03 52 37 0 4 0 0 7 96 4 27
2019 CS-04 39 39 6 11 0 0 6 82 12 18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 16 6 4 6 1 18 81 12 83
2019 CS-02 35 15 10 10 10 5 15 63 25 20
2019 CS-03 44 22 4 0 7 0 22 86 10 27
2019 CS-04 50 22 6 0 0 0 22 93 0 18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 44 31 14 0 4 2 5 81 4 84
2019 CS-02 24 38 24 0 5 5 5 68 5 21
2019 CS-03 48 30 7 0 4 4 7 88 4 27
2019 CS-04 39 39 17 0 0 0 6 82 0 18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 24 11 2 5 5 6 79 8 82
2019 CS-02 26 32 26 0 5 5 5 65 6 19
2019 CS-03 52 22 4 0 4 11 7 91 5 27
2019 CS-04 44 28 6 6 6 0 11 81 13 18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 19 6 4 6 5 8 82 11 84
2019 CS-02 43 14 10 0 14 10 10 71 18 21
2019 CS-03 48 26 7 4 4 4 7 83 8 27
2019 CS-04 67 11 0 6 0 6 11 93 7 18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 13 7 1 4 4 6 87 5 84
2019 CS-02 48 14 14 0 5 14 5 76 6 21
2019 CS-03 70 15 4 0 0 0 11 96 0 27
2019 CS-04 72 11 6 0 6 0 6 88 6 18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 78 7 4 1 4 1 5 91 5 83
2019 CS-02 76 0 10 0 5 5 5 84 5 21
2019 CS-03 85 4 0 0 4 0 7 96 4 27
2019 CS-04 67 22 6 0 0 0 6 94 0 18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 10 4 1 4 2 10 90 5 83
2019 CS-02 67 10 5 5 5 5 5 84 11 21
2019 CS-03 81 7 0 0 4 0 7 96 4 27
2019 CS-04 59 12 6 0 0 6 18 92 0 17

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 48 14 2 5 0 0 78 7 83
2019 CS-02 24 52 14 5 5 0 0 76 10 21
2019 CS-03 33 41 22 0 4 0 0 74 4 27
2019 CS-04 24 59 12 6 0 0 0 82 6 17
2018 CS 23 39 18 6 6 8 0 68 12 71
2018 CS-02 13 39 26 4 9 9 0 57 14 23
2018 CS-03 14 45 23 5 9 5 0 62 14 22
2018 CS-04 31 46 0 15 0 8 0 83 17 13
2017 CS 22 40 20 10 4 4 0 64 15 112
2017 CS-01 23 36 18 18 6 0 0 59 23 17
2017 CS-02 11 41 28 10 5 5 0 54 16 39
2017 CS-03 28 37 10 11 7 7 0 70 19 28
2017 CS-04 29 43 28 0 0 0 0 72 0 21

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 35 14 1 2 1 0 82 4 84
2019 CS-02 38 43 14 0 5 0 0 81 5 21
2019 CS-03 44 41 11 0 4 0 0 85 4 27
2019 CS-04 44 33 17 0 0 6 0 82 0 18
2018 CS 41 41 13 1 3 1 0 83 4 71
2018 CS-02 30 48 9 4 9 0 0 78 13 23
2018 CS-03 45 27 23 0 0 5 0 76 0 22
2018 CS-04 38 62 0 0 0 0 0 100 0 13
2017 CS 42 37 16 4 1 1 0 80 4 112
2017 CS-01 59 35 6 0 0 0 0 94 0 17
2017 CS-02 26 44 25 5 0 0 0 70 5 39
2017 CS-03 43 36 11 7 3 0 0 79 10 28
2017 CS-04 53 33 14 0 0 0 0 86 0 21
2014 CS 32 38 19 5 2 4 0 73 7 84
2014 CS-01 38 23 23 8 8 0 0 62 15 13
2014 CS-02 26 44 21 3 3 3 0 73 6 34
2014 CS-03 21 47 21 5 0 5 0 72 6 19
2014 CS-04 58 28 0 7 0 7 0 92 8 14
2011 CS 32 41 15 4 6 2 0 75 10 104
2011 CS-01 35 39 17 4 4 0 0 74 9 23
2011 CS-02 29 41 12 2 10 5 0 74 13 41
2011 CS-03 22 44 22 7 4 0 0 67 11 27

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 27 7 1 2 6 2 88 4 84
2019 CS-02 48 43 0 0 0 5 5 100 0 21
2019 CS-03 52 33 11 0 0 4 0 88 0 27
2019 CS-04 56 22 11 0 0 11 0 88 0 18
2018 CS 46 35 10 1 3 4 0 85 4 71
2018 CS-02 35 43 4 4 9 4 0 82 14 23
2018 CS-03 55 23 14 0 0 9 0 85 0 22
2018 CS-04 38 54 8 0 0 0 0 92 0 13
2017 CS 40 34 18 3 0 4 0 78 3 112
2017 CS-01 35 41 18 0 0 6 0 81 0 17
2017 CS-02 31 38 25 3 0 3 0 71 3 39
2017 CS-03 49 22 18 3 0 7 0 77 4 28
2017 CS-04 53 29 14 5 0 0 0 82 5 21
2014 CS 33 33 18 1 2 11 1 76 4 84
2014 CS-01 31 38 15 8 8 0 0 69 15 13
2014 CS-02 32 38 15 0 3 9 3 80 3 34
2014 CS-03 32 32 16 0 0 21 0 80 0 19
2014 CS-04 43 28 14 0 0 14 0 83 0 14

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 34 6 1 2 0 0 90 4 83
2019 CS-02 57 29 10 0 5 0 0 86 5 21
2019 CS-03 59 30 7 0 4 0 0 89 4 27
2019 CS-04 50 50 0 0 0 0 0 100 0 18
2018 CS 46 35 10 4 3 1 0 83 7 71
2018 CS-02 43 30 13 4 9 0 0 74 13 23
2018 CS-03 41 41 9 9 0 0 0 82 9 22
2018 CS-04 46 46 8 0 0 0 0 92 0 13
2017 CS 51 32 12 4 2 0 0 82 5 112
2017 CS-01 65 23 12 0 0 0 0 88 0 17
2017 CS-02 39 33 20 8 0 0 0 72 8 39
2017 CS-03 57 26 7 3 7 0 0 82 10 28
2017 CS-04 51 44 5 0 0 0 0 95 0 21
2014 CS 37 39 10 7 5 2 0 78 12 84
2014 CS-01 46 31 8 15 0 0 0 77 15 13
2014 CS-02 32 35 21 3 6 3 0 70 9 34
2014 CS-03 21 53 0 16 5 5 0 78 22 19
2014 CS-04 65 28 0 0 7 0 0 93 7 14
2011 CS 37 41 6 9 8 0 0 78 16 104
2011 CS-01 26 48 9 4 13 0 0 74 17 23
2011 CS-02 32 44 7 5 12 0 0 76 17 41
2011 CS-03 41 37 4 19 0 0 0 78 19 27
2008 CS 32 41 11 5 11 0 0 73 16 93
2008 CS-01 29 33 21 4 13 0 0 63 17 24
2008 CS-02 27 46 8 8 11 0 0 73 19 37
2008 CS-03 30 52 4 0 13 0 0 83 13 23

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 27 13 4 4 0 0 80 7 84
2019 CS-02 52 19 19 5 5 0 0 71 10 21
2019 CS-03 48 33 11 4 4 0 0 81 7 27
2019 CS-04 50 33 11 6 0 0 0 83 6 18
2018 CS 37 37 21 1 4 0 0 73 6 71
2018 CS-02 26 39 22 4 9 0 0 65 13 23
2018 CS-03 45 23 27 0 5 0 0 68 5 22
2018 CS-04 31 46 23 0 0 0 0 77 0 13
2017 CS 38 29 22 8 3 0 0 67 11 112
2017 CS-01 53 23 23 0 0 0 0 77 0 17
2017 CS-02 29 31 25 15 0 0 0 59 15 39
2017 CS-03 35 29 21 3 11 0 0 65 14 28
2017 CS-04 47 28 20 6 0 0 0 74 6 21
2014 CS 21 36 24 8 10 1 0 58 18 84
2014 CS-01 31 38 23 8 0 0 0 69 8 13
2014 CS-02 12 41 24 12 9 3 0 55 21 34
2014 CS-03 21 26 26 11 16 0 0 47 26 19
2014 CS-04 36 22 28 0 14 0 0 58 14 14
2011 CS 29 34 19 11 7 0 0 63 17 103
2011 CS-01 22 26 35 9 9 0 0 48 17 23
2011 CS-02 27 39 17 7 10 0 0 66 17 41
2011 CS-03 23 35 19 19 4 0 0 58 23 26

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 26 11 5 5 0 0 80 10 84
2019 CS-02 52 19 19 5 5 0 0 71 10 21
2019 CS-03 56 30 7 4 4 0 0 85 7 27
2019 CS-04 44 39 6 11 0 0 0 83 11 18
2018 CS 39 35 15 6 4 0 0 75 10 71
2018 CS-02 26 43 13 9 9 0 0 70 17 23
2018 CS-03 50 18 23 5 5 0 0 68 9 22
2018 CS-04 31 46 15 8 0 0 0 77 8 13
2017 CS 38 35 16 9 2 0 0 73 11 112
2017 CS-01 53 35 12 0 0 0 0 88 0 17
2017 CS-02 29 38 15 18 0 0 0 67 18 39
2017 CS-03 35 33 21 4 7 0 0 68 11 28
2017 CS-04 47 32 15 6 0 0 0 79 6 21
2014 CS 18 40 21 12 8 1 0 58 21 83
2014 CS-01 31 31 23 8 8 0 0 62 15 13
2014 CS-02 12 38 24 18 6 3 0 52 24 34
2014 CS-03 17 33 22 17 11 0 0 50 28 18
2014 CS-04 22 50 14 0 14 0 0 71 14 14
2011 CS 30 37 17 13 4 0 0 67 17 103
2011 CS-01 26 26 22 22 4 0 0 52 26 23
2011 CS-02 29 41 15 10 5 0 0 71 15 41
2011 CS-03 23 38 23 12 4 0 0 62 15 26
2008 CS 23 40 16 11 10 0 0 64 20 94
2008 CS-01 21 38 21 13 8 0 0 58 21 24
2008 CS-02 11 46 24 8 11 0 0 57 19 37
2008 CS-03 30 43 4 9 13 0 0 74 22 23

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 31 12 7 6 2 0 74 14 83
2019 CS-02 43 29 19 5 5 0 0 71 10 21
2019 CS-03 33 41 7 11 4 4 0 77 15 27
2019 CS-04 41 35 0 12 6 6 0 81 19 17
2018 CS 30 37 18 6 6 4 0 69 12 71
2018 CS-02 17 43 17 4 13 4 0 64 18 23
2018 CS-03 32 23 36 0 5 5 0 57 5 22
2018 CS-04 38 38 0 15 0 8 0 83 17 13
2017 CS 33 30 20 10 6 2 0 64 16 111
2017 CS-01 41 36 23 0 0 0 0 77 0 17
2017 CS-02 23 28 26 18 5 0 0 52 23 39
2017 CS-03 39 29 7 10 11 3 0 71 22 28
2017 CS-04 39 24 30 0 6 0 0 64 6 20
2014 CS 18 25 22 16 10 10 0 47 28 84
2014 CS-01 38 15 23 8 8 8 0 58 17 13
2014 CS-02 12 26 26 24 9 3 0 39 33 34
2014 CS-03 5 21 21 11 11 32 0 38 31 19
2014 CS-04 22 36 13 14 14 0 0 58 29 14
2011 CS 29 30 18 9 13 1 0 60 22 103
2011 CS-01 30 26 17 9 17 0 0 57 26 23
2011 CS-02 22 34 20 10 12 2 0 58 23 41
2011 CS-03 35 19 19 12 15 0 0 54 27 26
2008 CS 22 24 22 14 16 1 0 47 30 94
2008 CS-01 21 33 21 13 13 0 0 54 25 24
2008 CS-02 14 16 32 19 16 3 0 31 36 37
2008 CS-03 26 35 9 13 17 0 0 61 30 23
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 23 39 38 84
2019 CS-02 10 43 48 21
2019 CS-03 19 37 44 27
2019 CS-04 39 39 22 18
2018 CS 20 37 44 71
2018 CS-02 13 35 52 23
2018 CS-03 23 45 32 22
2018 CS-04 23 38 38 13
2017 CS 21 41 38 112
2017 CS-01 0 41 59 17
2017 CS-02 18 39 44 39
2017 CS-03 21 50 29 28
2017 CS-04 34 32 33 21
2014 CS 22 29 49 84
2014 CS-01 8 23 69 13
2014 CS-02 18 26 56 34
2014 CS-03 32 32 37 19
2014 CS-04 42 22 36 14
2011 CS 26 28 46 104
2011 CS-01 30 17 52 23
2011 CS-02 20 37 44 41
2011 CS-03 30 26 44 27

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CS 26 11 53 0 11 0 19
2018 CS 29 36 29 0 0 7 14
2017 CS 26 13 61 0 0 0 23
2014 CS 11 26 48 11 9999 5 19
2011 CS 15 11 59 4 9999 11 27
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 42 10 2 4 0 0 84 6 83
2019 CS-02 33 43 14 10 0 0 0 76 10 21
2019 CS-03 33 52 15 0 0 0 0 85 0 27
2019 CS-04 50 39 6 0 6 0 0 89 6 18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 29 8 1 1 7 0 88 3 83
2019 CS-02 38 48 5 5 5 0 0 86 10 21
2019 CS-03 52 22 11 0 0 15 0 87 0 27
2019 CS-04 53 29 12 0 0 6 0 88 0 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 7 93 84
2019 CS-03 0 100 27
2018 CS 11 89 70

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 7 93 84
2019 CS-02 0 100 21
2019 CS-03 0 100 27

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 13 27 1 4 23 14 49 8 84
2019 CS-02 10 14 38 0 5 14 19 36 7 21
2019 CS-03 15 11 30 4 4 30 7 41 12 27
2019 CS-04 22 17 28 0 0 22 11 58 0 18
2018 CS 17 17 23 6 6 27 4 50 17 70
2018 CS-02 13 26 30 9 4 17 0 47 16 23
2018 CS-03 5 9 23 5 14 41 5 25 33 22
2018 CS-04 25 25 25 0 0 17 8 67 0 12
2017 CS 16 13 24 4 2 32 9 51 9 112
2017 CS-01 24 12 29 0 6 23 6 50 8 17
2017 CS-02 18 10 25 3 0 39 5 50 5 39
2017 CS-03 3 12 25 10 3 36 10 28 26 28
2017 CS-04 19 23 14 0 0 24 20 75 0 21
2014 CS 10 11 21 1 5 39 13 43 13 84
2014 CS-01 8 8 8 0 8 31 38 50 25 13
2014 CS-02 9 12 26 3 6 35 9 37 16 34
2014 CS-03 5 11 26 0 0 47 11 38 0 19
2014 CS-04 14 14 14 0 7 50 0 57 14 14

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 29 19 0 4 11 2 74 4 84
2019 CS-02 29 29 29 0 5 10 0 63 5 21
2019 CS-03 30 30 15 0 4 15 7 76 5 27
2019 CS-04 39 33 22 0 0 6 0 76 0 18
2018 CS 31 24 30 0 6 7 1 61 6 70
2018 CS-02 26 26 30 0 4 13 0 60 5 23
2018 CS-03 27 23 32 0 14 5 0 52 14 22
2018 CS-04 25 42 33 0 0 0 0 67 0 12
2017 CS 29 29 22 4 1 14 2 68 5 112
2017 CS-01 36 29 12 6 0 18 0 79 7 17
2017 CS-02 26 23 30 3 0 18 0 60 3 39
2017 CS-03 14 36 21 3 3 22 0 64 9 28
2017 CS-04 42 32 15 0 0 0 11 83 0 21
2014 CS 23 24 24 2 4 21 2 61 8 84
2014 CS-01 23 31 8 0 8 15 15 78 11 13
2014 CS-02 15 26 35 3 6 15 0 48 10 34
2014 CS-03 21 11 26 5 0 37 0 50 8 19
2014 CS-04 36 21 14 0 0 29 0 80 0 14
2011 CS 31 27 23 2 5 11 1 66 8 103
2011 CS-01 23 27 32 0 0 18 0 61 0 22
2011 CS-02 27 20 29 5 5 15 0 54 11 41
2011 CS-03 30 37 19 0 7 4 4 72 8 27
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 8 92 84
2019 CS-04 0 100 18
2018 CS 7 93 71

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 6 94 84
2019 CS-04 0 100 18

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 12 28 0 2 30 11 49 4 83
2019 CS-02 10 20 40 0 5 15 10 40 7 20
2019 CS-03 11 7 33 0 0 41 7 36 0 27
2019 CS-04 17 11 28 0 0 39 6 50 0 18
2018 CS 20 13 27 1 3 33 3 51 7 70
2018 CS-02 22 13 39 4 4 17 0 42 11 23
2018 CS-03 5 14 27 0 5 45 5 36 9 22
2018 CS-04 25 17 33 0 0 25 0 56 0 12
2017 CS 18 11 23 1 0 42 6 55 2 112
2017 CS-01 18 6 41 0 0 35 0 37 0 17
2017 CS-02 21 13 20 3 0 44 0 59 5 39
2017 CS-03 7 15 21 0 0 50 7 51 0 28
2017 CS-04 24 9 9 0 0 38 20 78 0 21
2014 CS 8 14 21 4 0 40 12 48 8 84
2014 CS-01 8 8 15 8 0 31 31 40 20 13
2014 CS-02 9 15 29 3 0 35 9 42 5 34
2014 CS-03 5 16 11 5 0 53 11 57 14 19
2014 CS-04 7 22 22 0 0 50 0 57 0 14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 26 18 0 4 11 4 75 4 84
2019 CS-02 24 38 24 0 5 5 5 68 5 21
2019 CS-03 33 26 19 0 0 15 7 76 0 27
2019 CS-04 39 33 22 0 0 6 0 76 0 18
2018 CS 34 24 27 1 3 10 1 65 5 71
2018 CS-02 26 22 30 4 4 13 0 55 10 23
2018 CS-03 32 23 32 0 5 9 0 60 5 22
2018 CS-04 31 23 38 0 0 8 0 58 0 13
2017 CS 29 32 18 0 1 17 3 76 1 112
2017 CS-01 29 30 23 0 0 18 0 72 0 17
2017 CS-02 28 26 20 0 0 26 0 73 0 39
2017 CS-03 17 44 14 0 3 17 3 78 4 28
2017 CS-04 42 38 9 0 0 0 11 90 0 21
2014 CS 19 23 26 4 0 24 5 58 5 84
2014 CS-01 15 15 23 8 0 23 15 50 13 13
2014 CS-02 12 26 35 3 0 21 3 50 4 34
2014 CS-03 21 11 21 5 0 37 5 55 9 19
2014 CS-04 28 29 22 0 0 22 0 72 0 14
2011 CS 31 32 17 4 1 14 1 74 6 104
2011 CS-01 22 35 17 9 0 17 0 68 11 23
2011 CS-02 29 17 24 5 2 22 0 59 9 41
2011 CS-03 30 48 15 0 0 4 4 84 0 27
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 29 25 14 15 0 0 45 30 84
2019 CS-02 24 24 5 19 29 0 0 48 48 21
2019 CS-03 15 37 26 15 7 0 0 52 22 27
2019 CS-04 6 33 22 17 22 0 0 39 39 18
2018 CS 20 18 23 14 21 0 4 40 37 71
2018 CS-02 35 17 13 4 26 0 4 55 32 23
2018 CS-03 9 27 14 14 27 0 9 40 45 22
2018 CS-04 15 0 54 31 0 0 0 15 31 13
2017 CS 18 19 23 12 25 0 3 39 38 112
2017 CS-01 12 6 29 18 36 0 0 18 53 17
2017 CS-02 31 18 18 8 23 0 3 50 32 39
2017 CS-03 14 21 14 18 29 0 3 36 49 28
2017 CS-04 9 37 36 5 9 0 5 48 14 21

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 39 18 11 7 0 0 64 18 83
2019 CS-02 25 40 5 20 10 0 0 65 30 20
2019 CS-03 30 37 22 7 4 0 0 67 11 27
2019 CS-04 0 50 33 11 6 0 0 50 17 18
2018 CS 8 38 32 11 8 0 1 47 20 71
2018 CS-02 9 35 30 13 9 0 4 45 23 23
2018 CS-03 5 36 41 14 5 0 0 41 18 22
2018 CS-04 0 46 23 15 15 0 0 46 31 13
2017 CS 15 36 32 11 5 0 0 51 17 112
2017 CS-01 18 47 18 6 12 0 0 65 18 17
2017 CS-02 13 41 36 5 5 0 0 54 10 39
2017 CS-03 24 24 36 10 5 0 0 49 15 28
2017 CS-04 9 44 24 23 0 0 0 53 23 21

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 30 22 5 6 0 1 67 11 82
2019 CS-02 33 19 24 10 10 0 5 55 20 21
2019 CS-03 35 42 15 4 4 0 0 77 8 26
2019 CS-04 18 47 29 6 0 0 0 65 6 17
2018 CS 20 38 25 11 4 0 1 59 16 71
2018 CS-02 22 35 22 13 4 0 4 59 18 23
2018 CS-03 14 45 32 9 0 0 0 59 9 22
2018 CS-04 8 31 23 23 15 0 0 38 38 13
2017 CS 24 29 24 12 9 0 2 54 22 112
2017 CS-01 47 36 6 0 12 0 0 82 12 17
2017 CS-02 23 31 21 18 7 0 0 54 26 39
2017 CS-03 25 28 24 10 8 0 4 55 19 28
2017 CS-04 14 26 38 14 5 0 5 41 19 21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 42 23 11 10 0 0 57 20 84
2019 CS-02 14 43 24 10 10 0 0 57 19 21
2019 CS-03 15 56 15 11 4 0 0 70 15 27
2019 CS-04 0 39 39 11 11 0 0 39 22 18
2018 CS 10 34 25 15 13 1 1 45 29 71
2018 CS-02 13 43 22 9 13 0 0 57 22 23
2018 CS-03 5 36 23 18 14 5 0 43 33 22
2018 CS-04 0 15 23 38 23 0 0 15 62 13
2017 CS 8 32 28 22 7 1 3 41 30 112
2017 CS-01 23 30 29 6 12 0 0 53 18 17
2017 CS-02 8 44 13 23 7 3 3 54 32 39
2017 CS-03 7 25 40 14 10 0 3 33 25 28
2017 CS-04 0 28 38 30 0 0 5 29 32 21

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 23 11 4 4 0 5 81 8 82
2019 CS-02 43 33 5 10 5 0 5 80 15 21
2019 CS-03 58 27 8 0 0 0 8 92 0 26
2019 CS-04 33 28 22 6 6 0 6 65 12 18
2018 CS 49 28 14 3 0 0 6 82 3 71
2018 CS-02 52 26 17 0 0 0 4 82 0 23
2018 CS-03 59 23 14 5 0 0 0 82 5 22
2018 CS-04 23 46 15 8 0 0 8 75 8 13
2017 CS 42 37 11 6 2 1 2 82 7 112
2017 CS-01 65 23 6 0 6 0 0 88 6 17
2017 CS-02 46 34 10 5 2 0 3 82 8 39
2017 CS-03 42 35 18 5 0 0 0 78 5 28
2017 CS-04 25 56 9 5 0 0 5 86 5 21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 30 14 7 8 0 0 70 15 84
2019 CS-02 38 29 10 10 14 0 0 67 24 21
2019 CS-03 41 37 15 4 4 0 0 78 7 27
2019 CS-04 33 28 17 17 6 0 0 61 22 18
2018 CS 38 35 18 7 0 0 1 74 7 71
2018 CS-02 39 43 13 0 0 0 4 86 0 23
2018 CS-03 32 41 18 9 0 0 0 73 9 22
2018 CS-04 23 31 38 8 0 0 0 54 8 13
2017 CS 31 37 17 10 4 1 0 69 14 111
2017 CS-01 35 30 18 6 6 6 0 69 12 17
2017 CS-02 28 39 15 15 3 0 0 67 18 39
2017 CS-03 28 36 28 8 0 0 0 64 8 28
2017 CS-04 34 42 10 10 5 0 0 76 14 20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 38 14 5 5 0 0 76 10 84
2019 CS-02 38 33 10 5 14 0 0 71 19 21
2019 CS-03 41 41 11 7 0 0 0 81 7 27
2019 CS-04 17 50 28 6 0 0 0 67 6 18
2018 CS 32 35 20 6 4 0 3 70 10 71
2018 CS-02 35 35 17 4 4 0 4 73 9 23
2018 CS-03 18 45 27 0 9 0 0 64 9 22
2018 CS-04 31 31 23 15 0 0 0 62 15 13
2017 CS 27 41 17 10 3 1 1 69 14 111
2017 CS-01 29 53 0 6 6 6 0 88 12 17
2017 CS-02 23 31 28 15 2 0 0 54 18 39
2017 CS-03 35 35 7 15 7 0 0 71 22 28
2017 CS-04 19 51 25 0 0 0 5 74 0 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 39 18 11 7 0 0 64 18 84
2019 CS-02 19 43 5 14 19 0 0 62 33 21
2019 CS-03 26 48 15 11 0 0 0 74 11 27
2019 CS-04 0 39 50 11 0 0 0 39 11 18
2018 CS 22 38 20 13 6 0 1 60 19 69
2018 CS-02 19 38 24 10 10 0 0 57 19 21
2018 CS-03 18 32 27 14 9 0 0 50 23 22
2018 CS-04 8 46 15 31 0 0 0 54 31 13
2017 CS 21 32 26 12 6 2 1 55 18 111
2017 CS-01 35 23 18 6 6 12 0 66 13 17
2017 CS-02 21 15 41 15 7 0 0 36 23 39
2017 CS-03 18 46 10 10 12 0 3 66 23 28
2017 CS-04 24 46 20 10 0 0 0 70 10 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 48 11 8 5 0 1 76 13 84
2019 CS-02 14 48 5 24 10 0 0 62 33 21
2019 CS-03 33 52 7 4 0 0 4 88 4 27
2019 CS-04 11 61 22 6 0 0 0 72 6 18
2018 CS 26 41 11 10 9 0 3 69 19 70
2018 CS-02 26 43 13 4 13 0 0 70 17 23
2018 CS-03 18 45 9 14 9 0 5 67 24 22
2018 CS-04 15 31 23 23 8 0 0 46 31 13
2017 CS 26 36 20 12 4 2 1 64 16 111
2017 CS-01 47 6 29 0 6 12 0 60 7 17
2017 CS-02 23 33 21 21 3 0 0 56 23 39
2017 CS-03 17 50 7 14 8 0 3 69 23 28
2017 CS-04 24 55 14 6 0 0 0 79 6 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 32 6 4 7 0 2 83 11 84
2019 CS-02 38 29 10 10 14 0 0 67 24 21
2019 CS-03 41 48 0 0 4 0 7 96 4 27
2019 CS-04 50 39 6 6 0 0 0 89 6 18

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 38 13 5 4 0 2 78 9 84
2019 CS-02 38 38 5 5 10 0 5 80 15 21
2019 CS-03 41 37 19 0 0 0 4 81 0 27
2019 CS-04 11 56 22 11 0 0 0 67 11 18
2018 CS 29 35 26 4 4 0 1 65 9 69
2018 CS-02 23 41 27 5 5 0 0 64 9 22
2018 CS-03 27 41 23 0 5 0 5 71 5 22
2018 CS-04 17 25 42 17 0 0 0 42 17 12
2017 CS 31 39 19 6 3 1 2 71 9 111
2017 CS-01 53 12 12 12 6 6 0 69 19 17
2017 CS-02 23 36 31 8 3 0 0 59 10 39
2017 CS-03 35 43 7 8 3 0 3 81 12 28
2017 CS-04 21 70 10 0 0 0 0 90 0 20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 62 21 9 4 4 0 1 84 7 82
2019 CS-02 55 10 15 5 15 0 0 65 20 20
2019 CS-03 70 22 4 0 0 0 4 96 0 27
2019 CS-04 59 24 18 0 0 0 0 82 0 17
2018 CS 56 24 14 3 1 0 1 81 4 71
2018 CS-02 61 26 9 4 0 0 0 87 4 23
2018 CS-03 50 27 18 0 5 0 0 77 5 22
2018 CS-04 62 23 8 8 0 0 0 85 8 13
2017 CS 64 18 11 4 1 2 0 83 6 112
2017 CS-01 59 23 18 0 0 0 0 82 0 17
2017 CS-02 66 15 11 8 0 0 0 82 8 39
2017 CS-03 56 14 11 7 5 7 0 76 12 28
2017 CS-04 77 18 5 0 0 0 0 95 0 21

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 67 15 5 4 2 1 6 88 6 84
2019 CS-02 67 10 0 14 5 0 5 80 20 21
2019 CS-03 63 26 0 0 4 0 7 96 4 27
2019 CS-04 61 17 6 0 0 6 11 93 0 18
2018 CS 63 15 8 4 3 0 6 84 7 71
2018 CS-02 57 26 9 4 0 0 4 86 5 23
2018 CS-03 55 18 9 5 5 0 9 80 10 22
2018 CS-04 77 8 8 0 8 0 0 85 8 13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 80 4 4 6 2 1 4 88 9 84
2019 CS-02 81 0 10 5 5 0 0 81 10 21
2019 CS-03 89 0 0 0 4 0 7 96 4 27
2019 CS-04 67 6 6 11 0 6 6 81 13 18
2018 CS 69 16 7 1 3 0 4 88 4 70
2018 CS-02 61 26 9 0 4 0 0 87 4 23
2018 CS-03 71 14 5 0 0 0 10 95 0 21
2018 CS-04 69 15 0 8 8 0 0 85 15 13
2017 CS 73 12 5 1 3 1 5 90 4 112
2017 CS-01 82 0 12 0 0 0 6 88 0 17
2017 CS-02 71 13 8 0 0 0 8 92 0 39
2017 CS-03 71 14 0 3 8 3 0 88 12 28
2017 CS-04 82 9 0 0 5 0 5 95 5 21

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 29 10 4 4 0 2 83 7 83
2019 CS-02 48 38 5 5 5 0 0 86 10 21
2019 CS-03 63 19 11 0 0 0 7 88 0 27
2019 CS-04 44 28 17 11 0 0 0 72 11 18
2018 CS 56 28 8 3 4 0 0 85 7 71
2018 CS-02 65 26 0 0 9 0 0 91 9 23
2018 CS-03 55 32 9 5 0 0 0 86 5 22
2018 CS-04 38 46 8 0 8 0 0 85 8 13
2017 CS 59 23 12 0 2 1 4 86 2 112
2017 CS-01 65 12 23 0 0 0 0 77 0 17
2017 CS-02 54 28 10 0 3 0 5 86 3 39
2017 CS-03 57 21 15 0 0 3 3 84 0 28
2017 CS-04 68 23 0 0 5 0 5 95 5 21

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 63 21 6 4 4 0 2 87 7 84
2019 CS-02 57 29 5 5 5 0 0 86 10 21
2019 CS-03 56 30 4 4 0 0 7 92 4 27
2019 CS-04 72 17 6 6 0 0 0 89 6 18
2018 CS 63 20 11 0 6 0 0 83 6 70
2018 CS-02 57 22 13 0 9 0 0 78 9 23
2018 CS-03 57 29 10 0 5 0 0 86 5 21
2018 CS-04 77 15 0 0 8 0 0 92 8 13
2017 CS 62 17 11 4 3 1 3 82 6 111
2017 CS-01 59 30 6 6 0 0 0 88 6 17
2017 CS-02 61 16 13 3 3 0 5 81 6 38
2017 CS-03 60 18 8 3 7 3 0 81 11 28
2017 CS-04 71 9 15 0 0 0 5 84 0 21

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 66 11 6 4 1 0 12 88 5 83
2019 CS-02 57 14 5 5 0 0 19 88 6 21
2019 CS-03 78 0 7 0 0 0 15 91 0 27
2019 CS-04 61 22 0 11 0 0 6 88 12 18
2018 CS 60 19 4 0 3 0 14 92 3 70
2018 CS-02 70 4 0 0 0 0 26 100 0 23
2018 CS-03 57 29 5 0 0 0 10 95 0 21
2018 CS-04 46 38 0 0 15 0 0 85 15 13
2017 CS 60 15 5 2 0 1 18 92 2 112
2017 CS-01 70 0 6 6 0 0 18 86 7 17
2017 CS-02 69 5 3 0 0 0 23 97 0 39
2017 CS-03 56 14 12 0 0 3 14 86 0 28
2017 CS-04 62 24 0 5 0 0 9 95 5 21

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 15 5 5 1 0 5 88 6 82
2019 CS-02 76 10 5 5 0 0 5 90 5 21
2019 CS-03 73 12 8 0 0 0 8 92 0 26
2019 CS-04 78 6 0 11 0 0 6 88 12 18
2018 CS 69 21 3 0 1 0 6 95 2 70
2018 CS-02 65 26 0 0 0 0 9 100 0 23
2018 CS-03 57 29 10 0 0 0 5 90 0 21
2018 CS-04 85 8 0 0 8 0 0 92 8 13
2017 CS 67 16 3 2 4 1 7 91 6 110
2017 CS-01 77 18 0 0 6 0 0 94 6 17
2017 CS-02 73 8 3 0 5 0 11 91 6 38
2017 CS-03 53 21 8 3 3 3 7 83 8 28
2017 CS-04 76 14 0 5 0 0 5 95 5 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 19 6 0 5 1 4 89 5 83
2019 CS-02 57 19 5 0 10 5 5 84 11 21
2019 CS-03 70 22 0 0 0 0 7 100 0 27
2019 CS-04 83 6 6 0 6 0 0 89 6 18
2018 CS 75 15 1 3 4 1 0 91 7 71
2018 CS-02 65 30 0 0 0 4 0 100 0 23
2018 CS-03 91 9 0 0 0 0 0 100 0 22
2018 CS-04 85 8 0 0 8 0 0 92 8 13
2017 CS 65 17 12 1 2 2 2 85 3 112
2017 CS-01 53 18 18 6 6 0 0 71 12 17
2017 CS-02 59 18 18 0 3 0 3 79 3 39
2017 CS-03 64 17 12 0 0 7 0 87 0 28
2017 CS-04 82 14 0 0 0 0 5 100 0 21

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 24 12 5 1 0 4 81 6 83
2019 CS-02 45 20 25 5 0 0 5 68 5 20
2019 CS-03 59 30 4 0 0 0 7 96 0 27
2019 CS-04 61 17 11 6 6 0 0 78 11 18
2018 CS 54 31 8 4 3 0 0 85 7 71
2018 CS-02 52 26 17 0 4 0 0 78 4 23
2018 CS-03 45 41 5 9 0 0 0 86 9 22
2018 CS-04 62 31 0 8 0 0 0 92 8 13
2017 CS 58 29 6 4 2 1 1 88 5 112
2017 CS-01 59 29 6 6 0 0 0 88 6 17
2017 CS-02 54 31 5 3 5 0 3 87 8 39
2017 CS-03 49 33 12 3 0 3 0 84 4 28
2017 CS-04 77 18 0 5 0 0 0 95 5 21

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 43 27 6 5 0 0 62 11 84
2019 CS-02 19 52 19 5 5 0 0 71 10 21
2019 CS-03 26 44 26 4 0 0 0 70 4 27
2019 CS-04 6 33 50 11 0 0 0 39 11 18
2018 CS 13 42 30 11 4 0 0 55 15 71
2018 CS-02 22 43 22 4 9 0 0 65 13 23
2018 CS-03 5 45 32 14 5 0 0 50 18 22
2018 CS-04 8 38 31 23 0 0 0 46 23 13
2017 CS 7 40 44 6 3 0 1 47 9 112
2017 CS-01 18 47 29 0 6 0 0 65 6 17
2017 CS-02 3 36 51 7 0 0 3 40 8 39
2017 CS-03 10 36 46 3 3 0 0 47 7 28
2017 CS-04 5 44 43 9 0 0 0 48 9 21

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 14 39 31 11 0 0 42 19 84
2019 CS-02 10 5 38 43 5 0 0 48 14 21
2019 CS-03 4 7 37 37 15 0 0 52 11 27
2019 CS-04 0 22 56 22 0 0 0 22 22 18
2018 CS 6 19 43 28 4 0 0 32 25 69
2018 CS-02 9 22 43 22 4 0 0 26 30 23
2018 CS-03 10 14 43 33 0 0 0 33 24 21
2018 CS-04 0 23 62 15 0 0 0 15 23 13
2017 CS 6 13 44 28 9 0 0 37 19 112
2017 CS-01 0 18 47 29 6 0 0 35 18 17
2017 CS-02 5 10 54 23 8 0 0 31 15 39
2017 CS-03 7 11 31 36 14 0 0 50 18 28
2017 CS-04 11 9 48 23 9 0 0 32 20 21

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 29 18 4 2 7 0 74 6 84
2019 CS-02 38 29 14 5 5 10 0 74 11 21
2019 CS-03 41 33 19 4 0 4 0 77 4 27
2019 CS-04 39 22 22 6 0 11 0 69 6 18
2018 CS 38 34 21 1 3 3 0 74 4 71
2018 CS-02 35 30 22 0 4 9 0 71 5 23
2018 CS-03 36 36 18 5 5 0 0 73 9 22
2018 CS-04 31 46 23 0 0 0 0 77 0 13
2017 CS 34 37 17 5 1 5 0 76 7 112
2017 CS-01 18 47 18 12 0 6 0 69 12 17
2017 CS-02 28 36 18 8 0 10 0 71 9 39
2017 CS-03 47 21 25 3 3 0 0 68 7 28
2017 CS-04 32 57 11 0 0 0 0 89 0 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 32 17 6 5 6 0 71 11 84
2019 CS-02 29 43 14 5 5 5 0 75 10 21
2019 CS-03 41 26 19 7 4 4 0 69 12 27
2019 CS-04 28 33 17 11 0 11 0 69 13 18
2018 CS 30 31 30 1 7 1 0 61 9 71
2018 CS-02 26 26 30 4 13 0 0 52 17 23
2018 CS-03 27 36 23 0 9 5 0 67 10 22
2018 CS-04 23 31 46 0 0 0 0 54 0 13
2017 CS 20 40 21 9 5 4 0 63 15 112
2017 CS-01 18 41 23 6 0 12 0 67 7 17
2017 CS-02 23 29 28 10 8 3 0 53 18 39
2017 CS-03 17 44 21 3 10 3 0 64 14 28
2017 CS-04 18 59 14 9 0 0 0 77 9 21
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 12 88 84
2019 CS-02 14 86 21
2019 CS-03 7 93 27
2019 CS-04 11 89 18
2017 CS 16 84 112
2017 CS-02 26 74 39
2017 CS-03 23 77 28
2014 CS 11 89 84

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 70 30 10
2017 CS 84 16 18
2017 CS-02 80 20 10
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 36 26 11 12 0 0 15 85 84
2019 CS-02 14 43 10 10 24 0 0 14 86 21
2019 CS-03 15 41 33 11 0 0 0 15 85 27
2019 CS-04 11 44 22 6 17 0 0 11 89 18
2018 CS 21 30 27 13 8 0 1 21 79 71
2018 CS-02 26 35 22 9 9 0 0 26 74 23
2018 CS-03 23 36 18 14 9 0 0 23 77 22
2018 CS-04 8 15 54 23 0 0 0 8 92 13
2017 CS 27 23 22 10 13 4 2 28 72 112
2017 CS-01 18 6 29 12 30 6 0 19 81 17
2017 CS-02 38 26 13 8 5 5 5 43 57 39
2017 CS-03 17 25 33 11 14 0 0 17 83 28
2017 CS-04 14 34 28 9 11 5 0 14 86 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 59 41 71
2019 CS-02 56 44 18
2019 CS-03 52 48 23
2019 CS-04 69 31 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 31 69 70
2019 CS-02 44 56 18
2019 CS-03 27 73 22
2019 CS-04 19 81 16
2018 CS 25 75 55
2018 CS-02 24 76 17
2018 CS-03 29 71 17
2018 CS-04 25 75 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 3 24 15 21 23 1 13 31 51 71
2019 CS-02 6 28 11 11 28 0 17 40 47 18
2019 CS-03 0 13 13 22 22 4 26 19 63 23
2019 CS-04 0 31 13 38 19 0 0 31 56 16
2018 CS 4 20 25 16 27 0 7 25 47 55
2018 CS-02 0 18 29 24 24 0 6 19 50 17
2018 CS-03 0 18 24 12 35 0 12 20 53 17
2018 CS-04 8 25 25 8 33 0 0 33 42 12
2017 CS 7 15 17 22 22 5 11 27 53 76
2017 CS-01 31 8 15 39 8 0 0 38 46 13
2017 CS-02 0 10 25 20 20 10 15 13 53 20
2017 CS-03 0 17 17 25 27 4 9 19 60 23
2017 CS-04 7 28 12 0 28 6 19 47 37 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 1 14 14 18 39 1 11 18 66 71
2019 CS-02 6 22 11 11 33 0 17 33 53 18
2019 CS-03 0 13 9 22 35 4 17 17 72 23
2019 CS-04 0 13 13 19 56 0 0 13 75 16
2018 CS 2 11 20 15 44 0 9 14 64 55
2018 CS-02 0 12 24 12 47 0 6 13 63 17
2018 CS-03 0 6 24 12 47 0 12 7 67 17
2018 CS-04 8 8 17 25 33 0 8 18 64 12
2017 CS 1 7 8 22 52 4 7 9 83 76
2017 CS-01 8 0 15 31 46 0 0 8 77 13
2017 CS-02 0 5 14 10 56 5 10 6 77 20
2017 CS-03 0 5 0 30 57 4 5 5 95 23
2017 CS-04 0 17 6 18 43 6 11 20 73 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 24 18 14 12 1 4 54 28 84
2019 CS-02 24 19 14 24 14 0 5 45 40 21
2019 CS-03 33 30 11 19 0 0 7 68 20 27
2019 CS-04 17 33 28 6 17 0 0 50 22 18
2018 CS 34 11 21 11 10 1 11 52 24 71
2018 CS-02 26 9 30 0 17 4 13 42 21 23
2018 CS-03 36 14 18 23 5 0 5 52 29 22
2018 CS-04 38 8 31 15 8 0 0 46 23 13
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