2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 41 44 3 10 2 0 0 85 12 706
2019 Unilingual English 40 38 5 13 5 0 0 77 18 1075
2019 Unilingual French 28 59 9 3 1 0 0 87 4 63
2019 Either English or French 43 41 2 12 3 0 0 84 15 287
2017 Bilingual 33 49 5 10 3 0 0 82 13 649
2017 Unilingual English 34 47 4 11 3 0 0 81 15 973
2017 Unilingual French 19 57 8 12 5 0 0 76 16 61
2017 Either English or French 40 45 3 11 2 0 0 85 12 276
2014 Bilingual 35 39 7 13 6 0 0 74 20 594
2014 Unilingual English 32 46 4 12 6 0 0 78 18 825
2014 Unilingual French 16 50 17 11 6 0 0 65 18 30
2014 Either English or French 44 37 2 11 6 0 0 81 17 194
2011 Bilingual 42 43 4 8 2 0 0 86 10 1400
2011 Unilingual English 32 48 3 12 4 0 0 80 16 1137
2011 Unilingual French 44 38 7 8 3 0 1 83 11 139
2011 Either English or French 44 36 3 12 5 0 0 79 18 360
2008 Bilingual 46 43 4 6 1 0 0 90 7 1488
2008 Unilingual English 37 46 3 10 4 0 0 83 14 1390
2008 Unilingual French 41 45 8 5 0 0 0 86 5 119
2008 Either English or French 41 44 4 9 2 0 0 86 11 374

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 21 5 9 3 0 1 82 12 708
2019 Unilingual English 81 13 3 1 1 0 2 96 1 1077
2019 Unilingual French 33 40 15 10 1 0 0 73 12 64
2019 Either English or French 82 11 2 2 1 0 2 95 3 287
2017 Bilingual 53 27 6 9 5 0 0 80 13 647
2017 Unilingual English 82 11 2 1 1 0 2 95 2 973
2017 Unilingual French 37 42 5 13 3 0 0 79 16 61
2017 Either English or French 84 10 3 1 0 0 1 95 1 276
2014 Bilingual 47 26 10 11 5 0 0 74 16 592
2014 Unilingual English 77 15 2 3 1 0 2 94 4 825
2014 Unilingual French 43 39 6 9 3 0 0 82 12 30
2014 Either English or French 82 9 2 3 0 0 3 95 3 194
2011 Bilingual 56 21 5 9 4 0 5 81 14 1395
2011 Unilingual English 77 15 3 2 0 0 2 95 3 1134
2011 Unilingual French 43 23 4 1 2 1 27 91 4 137
2011 Either English or French 76 11 4 2 1 0 5 92 4 359
2008 Bilingual 57 21 3 9 4 0 6 83 13 1485
2008 Unilingual English 84 10 2 2 1 0 1 95 3 1387
2008 Unilingual French 55 17 6 4 2 1 15 86 7 120
2008 Either English or French 80 12 3 2 0 0 3 95 2 371

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 32 7 11 3 0 0 79 14 707
2019 Unilingual English 47 31 6 11 5 0 0 78 16 1078
2019 Unilingual French 20 57 7 8 8 0 0 77 16 64
2019 Either English or French 51 29 5 11 4 0 0 80 14 287
2017 Bilingual 39 36 6 11 7 0 0 76 18 649
2017 Unilingual English 43 33 5 11 8 0 0 75 20 973
2017 Unilingual French 17 38 10 24 11 0 0 55 35 61
2017 Either English or French 45 32 5 11 7 0 0 76 18 273
2014 Bilingual 42 34 8 10 4 3 0 78 14 594
2014 Unilingual English 44 29 4 14 9 0 0 73 23 824
2014 Unilingual French 16 43 14 21 6 0 0 59 27 30
2014 Either English or French 46 32 6 8 8 0 0 78 16 193
2011 Bilingual 44 36 7 7 5 0 1 81 12 1389
2011 Unilingual English 42 36 6 10 5 0 0 78 15 1131
2011 Unilingual French 28 46 16 7 1 0 2 75 9 138
2011 Either English or French 45 35 5 9 6 0 0 81 15 363

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 41 11 13 8 0 1 68 21 704
2019 Unilingual English 22 38 11 18 11 0 0 60 30 1075
2019 Unilingual French 7 30 21 28 14 0 0 37 42 63
2019 Either English or French 23 37 9 19 13 0 0 60 31 285
2017 Bilingual 19 43 14 17 7 0 0 62 24 648
2017 Unilingual English 20 40 9 21 10 0 0 60 31 968
2017 Unilingual French 17 49 14 13 6 0 0 66 19 61
2017 Either English or French 23 42 8 14 13 0 0 65 27 276
2014 Bilingual 17 37 14 18 13 0 0 55 31 594
2014 Unilingual English 19 36 9 21 14 0 0 56 35 826
2014 Unilingual French 6 42 29 20 3 0 0 48 23 30
2014 Either English or French 24 35 13 18 10 0 0 59 28 194
2011 Bilingual 32 37 14 12 5 0 1 69 17 1397
2011 Unilingual English 18 41 13 18 9 0 0 60 28 1139
2011 Unilingual French 24 40 19 8 6 0 2 65 15 139
2011 Either English or French 23 39 12 15 10 0 1 62 26 361
2008 Bilingual 31 42 12 10 4 0 1 74 14 1484
2008 Unilingual English 21 45 10 15 7 0 0 67 23 1387
2008 Unilingual French 23 43 18 11 3 0 1 67 15 120
2008 Either English or French 26 40 10 17 7 0 0 67 24 373

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 37 6 6 3 0 0 85 9 700
2019 Unilingual English 44 35 8 9 5 0 0 78 13 1074
2019 Unilingual French 20 58 9 6 6 1 0 79 12 63
2019 Either English or French 46 39 6 6 4 0 0 85 10 283
2017 Bilingual 44 39 6 9 3 0 0 83 11 649
2017 Unilingual English 45 32 8 10 4 0 0 78 14 969
2017 Unilingual French 31 43 8 16 2 0 0 74 18 60
2017 Either English or French 45 35 7 10 3 0 0 80 13 276
2014 Bilingual 42 37 7 8 6 0 0 80 13 594
2014 Unilingual English 41 37 8 9 5 1 0 79 13 825
2014 Unilingual French 17 56 12 15 0 0 0 73 15 30
2014 Either English or French 44 33 6 12 5 0 0 76 17 194

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 28 9 7 4 0 0 81 11 703
2019 Unilingual English 45 33 7 10 5 0 0 79 14 1074
2019 Unilingual French 47 35 13 5 1 0 0 81 6 64
2019 Either English or French 54 26 7 9 4 0 0 80 13 287
2017 Bilingual 41 32 10 9 7 0 1 73 16 649
2017 Unilingual English 41 33 7 10 8 0 0 74 18 972
2017 Unilingual French 30 49 5 6 10 0 0 79 16 61
2017 Either English or French 53 27 5 8 6 0 0 80 15 276
2014 Bilingual 33 33 13 11 9 1 0 66 21 594
2014 Unilingual English 40 28 10 14 9 0 0 68 22 825
2014 Unilingual French 22 42 22 14 0 0 0 64 14 30
2014 Either English or French 41 27 9 11 9 2 2 70 20 194
2011 Bilingual 36 35 13 9 5 1 1 73 15 1396
2011 Unilingual English 41 34 8 9 8 1 0 75 17 1137
2011 Unilingual French 24 38 21 6 6 1 4 65 13 139
2011 Either English or French 38 33 10 9 9 1 2 72 18 359

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 37 9 6 4 0 0 81 10 708
2019 Unilingual English 40 36 11 8 4 0 0 76 13 1079
2019 Unilingual French 27 51 12 4 4 0 1 79 9 64
2019 Either English or French 40 39 12 6 4 0 0 78 10 287
2017 Bilingual 35 45 9 5 6 0 0 80 11 650
2017 Unilingual English 35 43 8 9 5 0 0 78 14 972
2017 Unilingual French 30 46 13 9 2 0 0 76 11 61
2017 Either English or French 44 39 9 6 2 0 0 83 8 275
2014 Bilingual 29 40 13 11 6 0 0 70 17 594
2014 Unilingual English 32 40 11 10 8 0 0 72 17 827
2014 Unilingual French 14 59 18 9 0 0 0 73 9 29
2014 Either English or French 27 49 8 10 6 0 0 76 15 194
2011 Bilingual 44 37 9 7 3 0 0 80 11 1392
2011 Unilingual English 35 39 11 9 6 0 0 74 15 1132
2011 Unilingual French 30 35 21 8 4 1 1 67 12 138
2011 Either English or French 38 35 11 9 8 0 0 72 16 361
2008 Bilingual 44 41 9 4 2 0 0 85 6 1487
2008 Unilingual English 42 40 6 8 4 0 0 82 11 1371
2008 Unilingual French 29 40 21 8 2 0 0 69 10 121
2008 Either English or French 42 40 8 6 3 0 0 83 9 369

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 39 12 10 6 0 0 72 16 708
2019 Unilingual English 28 36 14 13 8 0 0 64 22 1075
2019 Unilingual French 27 36 23 15 0 0 0 63 15 64
2019 Either English or French 32 31 15 15 7 0 0 63 22 288
2017 Bilingual 28 34 16 12 9 1 0 63 21 648
2017 Unilingual English 24 34 15 16 12 0 0 58 28 972
2017 Unilingual French 17 39 26 10 8 0 0 56 18 61
2017 Either English or French 25 37 16 10 12 0 0 62 22 275
2014 Bilingual 20 35 19 15 11 0 0 55 26 594
2014 Unilingual English 21 34 15 14 16 0 0 55 30 826
2014 Unilingual French 34 35 20 8 3 0 0 69 11 30
2014 Either English or French 22 36 19 13 9 0 0 59 22 194
2011 Bilingual 23 37 19 12 9 1 0 61 21 1399
2011 Unilingual English 19 37 16 17 12 0 0 55 29 1135
2011 Unilingual French 15 25 30 17 12 1 1 41 29 139
2011 Either English or French 22 34 14 17 12 0 0 56 29 362

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 45 10 10 4 0 0 77 14 705
2019 Unilingual English 29 42 11 13 5 0 0 71 18 1072
2019 Unilingual French 18 52 19 10 1 0 0 70 11 64
2019 Either English or French 37 34 11 15 4 0 0 70 19 284
2017 Bilingual 28 43 14 10 6 0 0 71 15 649
2017 Unilingual English 29 39 12 13 7 0 0 68 19 972
2017 Unilingual French 21 51 13 13 2 0 0 72 14 61
2017 Either English or French 38 37 11 9 5 0 0 75 14 275

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 36 10 3 2 0 0 84 5 705
2019 Unilingual English 45 39 8 6 2 0 0 84 8 1075
2019 Unilingual French 20 55 19 4 1 0 0 75 6 64
2019 Either English or French 48 34 9 5 4 0 0 83 8 287
2017 Bilingual 42 41 9 5 3 0 0 83 8 649
2017 Unilingual English 42 41 8 5 4 0 0 83 9 970
2017 Unilingual French 27 51 13 5 4 0 0 78 9 61
2017 Either English or French 51 37 8 2 2 1 0 89 4 276
2014 Bilingual 32 38 17 7 6 0 0 70 13 594
2014 Unilingual English 38 35 12 9 5 1 0 74 13 826
2014 Unilingual French 18 67 13 3 0 0 0 84 3 29
2014 Either English or French 44 34 10 6 6 0 0 78 13 194
2011 Bilingual 37 42 12 5 3 1 0 80 8 1398
2011 Unilingual English 34 42 12 7 4 1 0 77 11 1135
2011 Unilingual French 27 41 20 4 3 4 2 72 7 138
2011 Either English or French 35 41 11 6 5 2 0 77 11 361
2008 Bilingual 47 40 8 3 2 0 0 88 4 1487
2008 Unilingual English 51 36 6 5 3 0 0 86 8 1385
2008 Unilingual French 33 43 17 4 1 1 1 77 6 121
2008 Either English or French 52 34 9 2 2 1 0 87 4 371

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 37 11 8 5 0 0 76 14 708
2019 Unilingual English 34 33 14 11 9 0 0 66 20 1079
2019 Unilingual French 20 39 23 13 5 0 0 59 18 64
2019 Either English or French 32 31 17 14 6 0 0 63 20 288
2017 Bilingual 31 37 13 10 9 0 0 67 20 650
2017 Unilingual English 27 34 14 14 11 0 0 61 25 971
2017 Unilingual French 19 50 14 9 9 0 0 68 17 61
2017 Either English or French 29 41 10 11 9 0 0 70 20 275

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 29 6 3 2 0 0 89 5 702
2019 Unilingual English 57 28 10 5 1 0 0 84 6 1072
2019 Unilingual French 32 52 12 3 2 0 0 84 5 63
2019 Either English or French 54 29 12 4 1 0 0 84 5 284
2017 Bilingual 55 35 7 2 1 0 0 90 4 648
2017 Unilingual English 55 32 7 4 1 0 0 88 5 971
2017 Unilingual French 41 45 12 0 2 0 0 86 2 61
2017 Either English or French 61 29 6 2 1 0 0 90 3 276
2014 Bilingual 57 27 8 4 3 1 0 84 8 594
2014 Unilingual English 61 25 8 4 2 0 0 87 6 826
2014 Unilingual French 36 55 6 3 0 0 0 92 3 30
2014 Either English or French 68 23 6 1 2 0 0 91 3 194
2011 Bilingual 64 28 5 2 1 0 0 92 3 1393
2011 Unilingual English 60 29 6 2 2 0 0 90 4 1134
2011 Unilingual French 44 41 9 4 1 0 1 87 4 138
2011 Either English or French 63 25 9 1 2 0 0 88 3 361

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 39 11 9 6 0 0 74 16 706
2019 Unilingual English 29 34 13 14 10 0 0 63 24 1073
2019 Unilingual French 12 44 22 18 4 0 0 56 22 64
2019 Either English or French 27 36 9 16 11 1 0 64 27 285
2017 Bilingual 31 36 12 12 9 0 0 67 21 648
2017 Unilingual English 23 38 11 17 11 0 0 61 28 970
2017 Unilingual French 8 42 28 11 11 0 0 50 22 61
2017 Either English or French 29 33 12 12 10 1 1 64 23 276
2014 Bilingual 18 41 10 13 17 0 0 60 30 593
2014 Unilingual English 23 35 10 15 16 0 1 59 31 826
2014 Unilingual French 3 39 30 8 11 0 9 46 22 30
2014 Either English or French 22 37 13 17 12 0 0 58 29 193
2011 Bilingual 29 39 13 11 7 0 1 69 18 1386
2011 Unilingual English 24 39 12 14 10 0 0 64 24 1136
2011 Unilingual French 14 32 28 17 7 0 3 47 24 137
2011 Either English or French 26 31 17 12 11 1 2 59 24 362

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 33 14 8 7 0 0 72 15 707
2019 Unilingual English 31 33 16 11 9 0 0 63 20 1079
2019 Unilingual French 10 52 32 3 3 0 0 62 6 64
2019 Either English or French 33 34 14 12 6 0 1 68 18 288
2017 Bilingual 33 33 14 10 10 0 0 66 19 648
2017 Unilingual English 27 34 14 14 11 0 0 61 25 971
2017 Unilingual French 9 42 24 16 9 0 0 51 24 61
2017 Either English or French 30 38 15 9 7 0 1 69 16 276
2014 Bilingual 26 33 14 14 12 0 1 59 27 594
2014 Unilingual English 25 33 16 12 14 0 0 57 26 827
2014 Unilingual French 6 45 29 11 8 0 0 51 20 30
2014 Either English or French 28 30 16 13 12 0 0 59 25 194

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 38 10 9 4 1 0 76 14 699
2019 Unilingual English 33 37 11 12 7 0 0 70 19 1069
2019 Unilingual French 29 30 20 18 3 0 0 59 21 64
2019 Either English or French 35 39 10 8 6 1 0 75 15 282
2017 Bilingual 31 36 14 11 8 0 0 67 19 649
2017 Unilingual English 30 36 13 11 9 0 0 67 21 971
2017 Unilingual French 13 48 14 13 12 0 0 61 25 61
2017 Either English or French 36 36 9 10 8 0 1 73 18 276
2014 Bilingual 25 35 14 15 10 0 0 61 26 594
2014 Unilingual English 28 30 16 13 12 0 0 59 25 824
2014 Unilingual French 15 45 15 17 8 0 0 60 25 30
2014 Either English or French 32 32 13 13 10 0 0 64 23 194
2011 Bilingual 35 40 13 8 4 0 0 75 12 1394
2011 Unilingual English 32 39 10 13 7 0 0 70 19 1130
2011 Unilingual French 25 42 17 12 4 0 1 68 15 138
2011 Either English or French 30 39 12 10 8 1 1 70 18 362

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 34 6 6 3 0 0 84 9 706
2019 Unilingual English 47 33 11 7 2 0 0 80 9 1078
2019 Unilingual French 35 46 13 6 0 0 0 81 6 64
2019 Either English or French 48 35 8 7 2 0 0 83 9 286
2017 Bilingual 38 42 9 6 4 1 0 81 10 649
2017 Unilingual English 42 36 12 7 4 0 0 78 10 971
2017 Unilingual French 32 46 13 5 4 0 0 78 9 61
2017 Either English or French 48 39 6 5 2 0 0 87 7 276
2014 Bilingual 38 35 13 10 4 0 0 73 14 593
2014 Unilingual English 41 36 10 8 5 0 0 77 13 824
2014 Unilingual French 34 55 3 8 0 0 0 89 8 30
2014 Either English or French 51 32 7 7 3 0 0 83 10 192
2011 Bilingual 48 36 8 6 2 0 0 84 8 1397
2011 Unilingual English 39 42 8 7 5 1 0 81 11 1138
2011 Unilingual French 37 43 13 2 4 0 1 81 6 139
2011 Either English or French 42 36 9 7 5 1 0 79 12 363
2008 Bilingual 51 37 7 3 1 0 0 88 4 1490
2008 Unilingual English 47 39 6 6 3 0 0 86 8 1390
2008 Unilingual French 38 43 16 3 0 0 0 81 3 121
2008 Either English or French 49 40 5 5 2 0 0 88 6 374

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 29 19 11 9 1 1 60 21 703
2019 Unilingual English 28 28 18 11 13 0 1 57 25 1078
2019 Unilingual French 39 26 15 14 6 0 0 65 20 64
2019 Either English or French 46 25 14 8 7 0 0 71 15 288
2017 Bilingual 27 33 17 13 9 0 1 61 22 648
2017 Unilingual English 25 29 19 13 13 0 1 55 26 970
2017 Unilingual French 22 34 22 14 8 0 0 55 22 61
2017 Either English or French 37 27 13 13 8 0 1 65 21 276
2014 Bilingual 25 25 22 11 16 0 1 51 27 594
2014 Unilingual English 24 30 22 10 14 0 1 54 24 827
2014 Unilingual French 34 29 18 8 11 0 0 63 20 30
2014 Either English or French 31 26 18 11 11 0 3 59 23 193
2011 Bilingual 32 31 20 10 8 0 1 63 17 1395
2011 Unilingual English 27 26 21 13 12 0 1 54 25 1131
2011 Unilingual French 45 32 16 4 3 0 1 78 6 139
2011 Either English or French 39 23 19 8 9 0 2 63 18 362
2008 Bilingual 29 33 20 11 6 0 1 62 17 1489
2008 Unilingual English 27 29 22 12 9 0 0 56 21 1389
2008 Unilingual French 35 39 18 3 5 0 0 74 8 121
2008 Either English or French 33 29 23 6 7 1 1 63 14 374

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 12 27 36 17 6 1 1 24 39 705
2019 Unilingual English 18 26 34 13 8 0 1 21 45 1077
2019 Unilingual French 10 36 27 17 9 0 0 26 47 64
2019 Either English or French 12 24 30 20 11 0 2 32 37 288
2017 Bilingual 15 28 33 15 6 0 2 22 44 648
2017 Unilingual English 17 28 33 13 7 0 2 20 46 967
2017 Unilingual French 13 36 36 11 2 0 3 13 50 61
2017 Either English or French 16 18 34 16 12 0 3 29 36 273
2014 Bilingual 20 32 32 11 4 0 1 15 53 594
2014 Unilingual English 21 29 33 13 4 0 1 17 50 826
2014 Unilingual French 11 23 36 27 3 0 0 30 34 30
2014 Either English or French 17 30 25 10 11 4 3 22 51 194
2011 Bilingual 15 30 30 14 7 1 3 22 47 1385
2011 Unilingual English 25 30 29 9 6 0 1 15 55 1133
2011 Unilingual French 9 34 26 22 4 1 4 27 45 136
2011 Either English or French 20 26 27 13 9 1 5 23 48 361
2008 Bilingual 10 29 34 17 7 1 2 25 40 1471
2008 Unilingual English 14 28 36 14 6 0 1 20 44 1387
2008 Unilingual French 10 32 33 14 10 0 2 24 42 119
2008 Either English or French 10 30 31 16 8 1 4 25 42 372

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 20 30 26 10 2 2 37 32 701
2019 Unilingual English 14 21 29 20 13 1 1 34 36 1075
2019 Unilingual French 18 31 22 23 4 1 1 28 49 64
2019 Either English or French 8 20 28 21 20 1 2 42 29 285
2017 Bilingual 11 24 31 21 10 2 3 32 36 646
2017 Unilingual English 13 21 32 18 12 2 2 32 35 965
2017 Unilingual French 16 35 17 19 10 3 0 29 53 61
2017 Either English or French 10 15 32 17 17 5 3 37 28 273
2014 Bilingual 19 34 27 12 4 1 3 17 55 592
2014 Unilingual English 23 23 31 14 7 1 1 21 47 821
2014 Unilingual French 11 21 47 18 3 0 0 21 32 30
2014 Either English or French 25 21 22 17 8 3 3 27 49 194
2011 Bilingual 13 22 27 18 12 4 5 32 38 1382
2011 Unilingual English 22 23 28 16 8 2 1 25 46 1133
2011 Unilingual French 8 22 32 25 5 4 4 32 33 134
2011 Either English or French 17 17 28 14 16 4 4 32 38 361
2008 Bilingual 8 17 28 24 13 4 4 41 28 1469
2008 Unilingual English 9 18 32 24 12 2 2 38 29 1382
2008 Unilingual French 10 25 28 17 13 4 4 32 38 117
2008 Either English or French 8 19 30 22 14 2 5 38 30 371

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 22 36 16 8 1 4 25 37 702
2019 Unilingual English 13 22 31 20 11 1 2 31 37 1075
2019 Unilingual French 19 32 29 14 3 3 0 17 53 64
2019 Either English or French 12 17 26 21 18 2 3 41 31 286
2017 Bilingual 17 25 31 14 7 2 4 23 45 646
2017 Unilingual English 14 23 34 16 8 1 3 26 39 964
2017 Unilingual French 18 31 27 15 5 2 2 20 51 61
2017 Either English or French 16 20 28 16 16 2 3 34 37 274
2014 Bilingual 28 28 23 12 4 1 3 17 59 590
2014 Unilingual English 26 21 28 13 8 2 2 22 49 825
2014 Unilingual French 21 29 38 6 6 0 0 12 50 30
2014 Either English or French 17 19 27 13 14 4 5 30 40 194
2011 Bilingual 21 25 24 13 7 3 6 22 51 1384
2011 Unilingual English 21 23 31 14 7 1 2 22 46 1133
2011 Unilingual French 18 23 30 14 4 7 4 20 46 134
2011 Either English or French 20 20 28 15 10 2 6 26 43 361
2008 Bilingual 14 24 28 17 8 4 5 27 42 1469
2008 Unilingual English 18 24 30 17 7 1 3 25 44 1384
2008 Unilingual French 12 29 34 7 7 7 3 16 46 117
2008 Either English or French 13 26 26 16 10 3 5 28 43 371

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 9 16 34 27 11 1 2 39 26 700
2019 Unilingual English 9 16 32 26 15 0 2 41 26 1071
2019 Unilingual French 13 22 38 14 10 1 1 25 36 64
2019 Either English or French 6 9 22 30 28 1 4 61 16 284
2017 Bilingual 13 22 30 19 11 0 4 32 37 642
2017 Unilingual English 12 17 34 22 12 1 2 35 30 962
2017 Unilingual French 15 30 27 21 3 3 2 25 46 60
2017 Either English or French 10 11 25 26 23 2 4 52 22 274
2014 Bilingual 25 18 32 16 6 1 2 23 44 591
2014 Unilingual English 20 17 30 22 9 1 2 31 38 819
2014 Unilingual French 18 14 47 16 6 0 0 21 32 30
2014 Either English or French 13 20 23 23 14 0 7 40 35 191
2011 Bilingual 14 22 30 17 10 2 6 29 39 1381
2011 Unilingual English 17 17 34 21 9 1 1 31 34 1127
2011 Unilingual French 11 26 27 19 10 5 3 31 40 133
2011 Either English or French 13 15 28 22 14 2 6 39 30 359
2008 Bilingual 8 18 33 24 10 2 5 36 28 1463
2008 Unilingual English 10 16 36 25 11 1 2 37 27 1383
2008 Unilingual French 17 22 29 21 9 1 1 30 40 118
2008 Either English or French 7 17 28 26 15 2 6 45 25 371

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 12 19 28 24 12 1 3 38 33 702
2019 Unilingual English 17 19 27 18 16 1 2 34 38 1073
2019 Unilingual French 16 21 28 24 12 0 0 35 37 64
2019 Either English or French 10 14 24 22 25 1 3 49 25 286
2017 Bilingual 23 25 25 14 9 1 3 24 50 645
2017 Unilingual English 21 25 28 12 10 2 3 23 48 967
2017 Unilingual French 26 32 17 16 3 4 2 20 62 61
2017 Either English or French 20 16 18 19 22 1 4 43 38 273
2014 Bilingual 31 27 26 7 6 1 2 13 60 594
2014 Unilingual English 34 23 25 10 6 1 1 17 58 826
2014 Unilingual French 25 18 42 9 6 0 0 15 43 30
2014 Either English or French 29 25 15 15 13 0 4 29 56 193
2011 Bilingual 22 27 24 13 9 1 4 23 51 1384
2011 Unilingual English 33 25 23 10 7 1 1 17 59 1134
2011 Unilingual French 15 32 22 20 6 1 3 27 50 135
2011 Either English or French 27 19 23 11 12 1 5 25 50 359
2008 Bilingual 14 23 30 18 10 1 4 29 39 1473
2008 Unilingual English 19 25 28 17 8 1 2 26 45 1385
2008 Unilingual French 14 28 39 10 9 0 0 18 43 117
2008 Either English or French 14 22 25 18 13 1 7 33 40 371

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 20 31 22 10 3 4 34 33 700
2019 Unilingual English 14 21 27 21 14 2 2 36 37 1069
2019 Unilingual French 17 26 37 17 3 0 0 20 43 62
2019 Either English or French 11 17 28 16 22 2 5 41 30 287
2017 Bilingual 13 19 28 23 11 3 2 36 34 648
2017 Unilingual English 11 21 30 20 11 3 4 34 34 965
2017 Unilingual French 22 28 30 13 5 2 0 18 51 61
2017 Either English or French 13 20 25 17 15 5 5 36 37 271
2014 Bilingual 16 20 25 24 10 1 4 36 38 591
2014 Unilingual English 15 15 31 22 11 3 3 35 32 825
2014 Unilingual French 14 41 20 14 8 0 3 23 57 30
2014 Either English or French 19 17 21 17 13 6 7 34 41 193
2011 Bilingual 11 23 28 21 10 2 5 34 36 1381
2011 Unilingual English 12 16 27 25 14 2 3 42 30 1128
2011 Unilingual French 16 26 26 17 6 6 3 26 46 133
2011 Either English or French 13 16 30 18 15 4 5 36 32 355
2008 Bilingual 10 25 28 20 11 2 4 33 37 1470
2008 Unilingual English 12 20 26 23 13 2 4 38 34 1380
2008 Unilingual French 11 25 19 22 15 5 3 40 39 115
2008 Either English or French 11 22 28 16 13 4 6 33 37 372

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 24 32 18 8 2 2 26 40 703
2019 Unilingual English 18 25 32 15 8 1 1 23 44 1078
2019 Unilingual French 13 32 37 14 4 0 0 18 45 64
2019 Either English or French 14 20 33 19 12 1 2 31 35 288
2017 Bilingual 16 27 33 15 7 2 2 22 44 643
2017 Unilingual English 19 26 34 12 6 1 2 19 46 964
2017 Unilingual French 27 43 23 7 0 0 0 7 70 61
2017 Either English or French 18 21 33 11 10 4 2 22 42 275
2014 Bilingual 22 28 30 14 3 1 3 17 52 590
2014 Unilingual English 21 27 30 11 7 2 2 19 50 823
2014 Unilingual French 15 37 36 9 3 0 0 12 52 30
2014 Either English or French 22 22 26 16 10 1 4 27 46 192

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 24 37 21 6 0 0 27 35 706
2019 Unilingual English 14 23 35 17 9 0 1 27 38 1077
2019 Unilingual French 16 35 27 21 1 0 0 22 51 64
2019 Either English or French 8 21 37 23 11 0 1 34 29 287
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 59 18 8 8 5 1 1 79 13 708
2019 Unilingual English 83 8 4 1 1 0 4 95 2 1079
2019 Unilingual French 65 27 3 1 1 0 1 94 3 63
2019 Either English or French 85 6 3 1 1 0 3 94 3 286
2017 Bilingual 62 17 7 7 5 0 2 80 12 650
2017 Unilingual English 83 8 3 1 0 0 4 95 2 970
2017 Unilingual French 68 29 2 2 0 0 0 97 2 61
2017 Either English or French 81 10 5 0 0 0 3 94 1 275
2014 Bilingual 60 18 8 8 5 0 1 79 14 594
2014 Unilingual English 77 13 3 1 1 0 4 94 2 827
2014 Unilingual French 61 33 6 0 0 0 0 94 0 30
2014 Either English or French 80 12 4 0 0 0 4 95 1 194
2011 Bilingual 62 19 6 6 4 0 2 83 11 1396
2011 Unilingual English 81 10 3 0 0 0 4 96 1 1131
2011 Unilingual French 64 23 3 1 4 0 5 91 6 138
2011 Either English or French 80 10 4 0 1 2 3 94 1 363
2008 Bilingual 64 18 5 5 5 0 2 84 11 1487
2008 Unilingual English 80 6 4 1 1 1 8 94 1 1388
2008 Unilingual French 70 21 1 0 2 2 4 97 2 120
2008 Either English or French 77 11 4 2 1 1 5 93 3 373

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 32 12 10 7 7 4 68 18 705
2019 Unilingual English 30 28 16 11 8 4 3 62 21 1077
2019 Unilingual French 22 45 23 7 2 1 0 68 9 63
2019 Either English or French 34 25 15 10 8 6 2 64 19 286
2017 Bilingual 27 29 16 10 10 6 3 61 22 650
2017 Unilingual English 25 29 15 11 13 5 3 58 26 969
2017 Unilingual French 27 38 14 10 6 2 3 69 17 61
2017 Either English or French 31 29 14 10 8 5 1 64 20 276
2014 Bilingual 27 29 17 8 9 6 4 62 19 592
2014 Unilingual English 27 26 18 12 11 3 3 57 24 826
2014 Unilingual French 17 31 30 3 8 3 9 54 13 30
2014 Either English or French 24 32 17 10 9 5 3 61 21 194

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 27 9 9 5 0 0 77 14 707
2019 Unilingual English 44 27 10 11 8 0 0 72 18 1080
2019 Unilingual French 50 38 6 5 1 0 0 88 6 64
2019 Either English or French 46 25 9 12 7 1 0 72 19 287
2017 Bilingual 43 31 8 10 7 0 0 75 17 650
2017 Unilingual English 38 29 10 12 11 1 0 67 23 971
2017 Unilingual French 42 40 10 2 6 0 0 82 8 61
2017 Either English or French 46 28 7 10 9 1 0 74 19 276
2014 Bilingual 42 32 10 9 6 1 0 75 15 594
2014 Unilingual English 36 30 9 11 12 2 0 68 23 826
2014 Unilingual French 39 45 14 3 0 0 0 83 3 30
2014 Either English or French 41 31 9 13 6 0 0 72 19 193

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 31 7 7 2 0 0 84 9 704
2019 Unilingual English 48 32 6 10 3 0 0 81 14 1076
2019 Unilingual French 44 55 1 0 0 0 0 99 0 64
2019 Either English or French 51 33 5 8 3 0 0 84 11 286
2017 Bilingual 46 36 7 8 3 0 0 81 11 647
2017 Unilingual English 42 36 8 9 5 1 0 78 14 970
2017 Unilingual French 37 45 11 3 3 0 0 82 6 61
2017 Either English or French 45 33 10 7 5 0 1 78 11 275
2014 Bilingual 42 38 8 10 2 0 0 80 12 594
2014 Unilingual English 38 36 9 11 4 0 0 75 16 825
2014 Unilingual French 33 56 8 3 0 0 0 89 3 30
2014 Either English or French 40 37 8 9 5 0 0 77 15 194

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 39 7 4 3 1 0 86 7 707
2019 Unilingual English 42 37 10 6 3 1 0 80 9 1080
2019 Unilingual French 43 49 8 0 1 0 0 91 1 64
2019 Either English or French 42 36 11 6 2 2 1 80 9 286
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 22 12 4 3 0 4 80 7 705
2019 Unilingual English 49 24 14 5 4 1 3 76 10 1080
2019 Unilingual French 42 46 9 0 0 1 2 91 0 64
2019 Either English or French 40 23 21 3 4 2 7 69 8 287

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 31 10 7 6 1 0 77 13 706
2019 Unilingual English 41 29 13 8 8 1 1 71 16 1080
2019 Unilingual French 27 50 17 7 0 0 0 76 7 63
2019 Either English or French 42 26 14 11 6 1 1 69 17 287
2017 Bilingual 37 33 13 9 7 1 0 71 16 649
2017 Unilingual English 38 32 11 10 9 0 0 70 19 972
2017 Unilingual French 22 45 19 8 6 0 0 67 14 61
2017 Either English or French 40 35 7 9 8 1 1 76 17 276
2014 Bilingual 35 35 13 9 7 0 1 71 17 594
2014 Unilingual English 44 28 10 8 8 1 0 73 17 827
2014 Unilingual French 39 47 8 5 0 0 0 86 5 30
2014 Either English or French 51 29 6 8 3 3 0 83 11 194
2011 Bilingual 34 37 15 9 5 0 1 71 14 1398
2011 Unilingual English 35 33 13 11 8 0 0 68 19 1137
2011 Unilingual French 21 38 23 8 7 1 1 61 15 138
2011 Either English or French 36 38 11 9 5 0 1 75 14 362
2008 Bilingual 34 36 14 9 6 0 1 71 15 1489
2008 Unilingual English 33 35 11 12 9 1 0 69 21 1390
2008 Unilingual French 27 38 16 12 7 0 0 65 19 120
2008 Either English or French 36 35 12 9 7 1 0 72 17 374

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 24 9 5 3 2 1 82 9 705
2019 Unilingual English 52 26 10 6 5 1 1 79 11 1074
2019 Unilingual French 41 40 12 3 0 1 2 84 3 63
2019 Either English or French 54 21 11 7 3 2 2 78 10 288
2017 Bilingual 45 28 10 8 5 3 1 75 14 649
2017 Unilingual English 47 27 11 8 5 2 1 75 13 972
2017 Unilingual French 29 50 10 6 5 0 0 79 11 61
2017 Either English or French 50 28 9 5 5 2 1 80 11 276
2014 Bilingual 42 28 13 5 6 3 3 74 12 594
2014 Unilingual English 50 26 9 7 6 1 0 77 14 826
2014 Unilingual French 53 33 9 3 3 0 0 85 5 30
2014 Either English or French 64 17 8 5 5 1 1 82 10 193
2011 Bilingual 40 32 14 6 4 2 0 75 11 1396
2011 Unilingual English 42 31 10 9 5 2 0 75 14 1135
2011 Unilingual French 24 37 17 12 5 4 1 64 18 138
2011 Either English or French 42 33 13 5 5 2 0 77 10 361
2008 Bilingual 41 34 13 6 4 2 0 77 10 1488
2008 Unilingual English 43 29 10 9 6 3 1 75 15 1391
2008 Unilingual French 27 36 20 12 5 0 0 63 17 119
2008 Either English or French 42 29 11 9 6 3 1 73 15 375

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 31 9 6 5 1 1 80 11 705
2019 Unilingual English 48 26 9 10 6 0 1 74 16 1069
2019 Unilingual French 41 43 12 4 0 0 0 84 4 64
2019 Either English or French 48 24 12 11 5 0 1 72 16 285
2017 Bilingual 41 33 10 10 6 1 1 75 15 648
2017 Unilingual English 42 31 9 10 8 0 0 73 18 970
2017 Unilingual French 30 46 12 8 5 0 0 76 13 61
2017 Either English or French 47 29 9 8 7 0 0 76 15 276
2014 Bilingual 40 29 12 10 7 0 1 70 17 594
2014 Unilingual English 46 27 10 8 8 0 0 73 16 827
2014 Unilingual French 46 37 14 3 0 0 0 83 3 30
2014 Either English or French 55 26 7 7 5 0 0 81 12 194
2011 Bilingual 38 39 10 8 5 0 0 77 13 1394
2011 Unilingual English 39 35 9 9 8 0 0 74 17 1132
2011 Unilingual French 26 42 15 7 7 1 1 70 14 139
2011 Either English or French 36 35 11 10 7 1 0 71 17 361
2008 Bilingual 41 36 10 8 5 0 0 77 12 1488
2008 Unilingual English 39 33 9 11 7 1 0 73 18 1390
2008 Unilingual French 28 37 20 8 6 0 0 65 14 119
2008 Either English or French 41 33 7 12 7 1 0 74 19 375

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 75 12 4 4 3 0 1 89 7 703
2019 Unilingual English 87 5 3 0 0 0 4 97 1 1072
2019 Unilingual French 78 19 1 0 1 0 0 97 1 64
2019 Either English or French 89 6 1 1 0 0 3 98 1 282
2017 Bilingual 75 13 5 2 4 0 1 89 6 648
2017 Unilingual English 88 5 3 1 0 0 3 96 1 972
2017 Unilingual French 74 25 0 0 2 0 0 98 2 61
2017 Either English or French 88 6 3 0 0 0 2 97 0 276
2014 Bilingual 72 11 5 5 4 0 2 85 10 593
2014 Unilingual English 85 6 3 0 1 0 3 95 1 827
2014 Unilingual French 77 18 6 0 0 0 0 94 0 30
2014 Either English or French 89 7 1 0 0 0 2 99 0 192
2011 Bilingual 75 15 4 3 3 0 1 90 6 1393
2011 Unilingual English 85 8 3 0 1 0 4 96 1 1131
2011 Unilingual French 69 23 3 1 1 0 1 94 3 138
2011 Either English or French 83 10 2 0 1 1 4 97 1 360
2008 Bilingual 77 12 3 3 4 0 1 90 7 1488
2008 Unilingual English 86 3 2 0 1 0 7 96 1 1390
2008 Unilingual French 78 19 1 0 2 1 1 98 2 120
2008 Either English or French 85 5 3 1 1 1 5 95 2 373

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 19 5 4 4 1 3 87 8 706
2019 Unilingual English 63 19 6 5 4 2 2 85 9 1077
2019 Unilingual French 62 27 6 1 2 1 0 91 3 64
2019 Either English or French 62 19 6 3 3 2 6 87 6 288
2017 Bilingual 52 24 6 5 6 2 4 82 12 648
2017 Unilingual English 54 24 7 6 5 3 2 82 11 969
2017 Unilingual French 51 27 6 10 3 3 0 81 13 61
2017 Either English or French 61 20 4 6 3 3 2 86 10 275
2014 Bilingual 49 23 9 5 7 2 5 78 13 594
2014 Unilingual English 61 17 6 6 6 2 3 82 12 827
2014 Unilingual French 40 37 11 4 0 0 9 84 4 30
2014 Either English or French 64 16 3 4 6 3 4 87 10 194
2011 Bilingual 41 27 9 8 5 2 8 75 14 1393
2011 Unilingual English 58 25 5 5 5 1 1 85 10 1135
2011 Unilingual French 22 23 20 10 7 5 12 55 20 137
2011 Either English or French 52 24 5 6 7 2 5 81 13 359

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 23 7 2 3 1 0 88 6 707
2019 Unilingual English 63 21 7 3 4 1 0 85 8 1076
2019 Unilingual French 59 29 11 1 0 0 0 88 1 64
2019 Either English or French 59 21 11 5 3 1 0 81 8 287
2017 Bilingual 57 21 12 3 5 1 0 80 8 649
2017 Unilingual English 56 22 10 6 5 1 0 79 11 971
2017 Unilingual French 47 31 14 3 5 0 0 78 8 61
2017 Either English or French 62 21 7 4 4 1 0 85 8 275

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 26 6 6 4 0 0 84 10 706
2019 Unilingual English 52 26 8 8 6 0 0 78 14 1079
2019 Unilingual French 46 36 13 5 0 0 0 82 5 63
2019 Either English or French 55 27 9 6 3 0 0 82 9 288
2017 Bilingual 50 27 10 7 5 0 0 77 12 646
2017 Unilingual English 51 24 9 8 8 0 0 75 16 968
2017 Unilingual French 40 31 14 6 8 0 0 71 14 61
2017 Either English or French 57 21 5 11 6 0 0 78 17 274
2014 Bilingual 47 29 10 6 6 0 1 77 12 593
2014 Unilingual English 56 18 9 8 8 0 0 74 16 826
2014 Unilingual French 49 37 8 0 5 0 0 86 5 30
2014 Either English or French 62 18 11 3 5 1 0 81 8 193

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 51 16 8 1 1 1 75 9 200
2019 Unilingual English 22 47 19 8 3 0 2 70 11 160
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 33 16 8 3 5 0 72 12 705
2019 Unilingual English 32 32 16 9 5 5 0 68 15 1077
2019 Unilingual French 37 40 11 7 0 4 0 81 8 64
2019 Either English or French 41 25 13 7 4 8 1 73 13 284
2017 Bilingual 27 35 16 9 5 7 1 67 16 648
2017 Unilingual English 29 30 15 10 7 9 0 64 19 972
2017 Unilingual French 24 46 21 2 2 5 0 74 3 61
2017 Either English or French 38 27 14 6 6 9 0 71 14 276
2014 Bilingual 16 24 25 15 12 7 1 43 29 594
2014 Unilingual English 18 27 19 12 16 8 0 49 30 827
2014 Unilingual French 26 35 25 8 0 6 0 65 9 30
2014 Either English or French 30 21 20 9 11 10 0 56 22 194
2011 Bilingual 20 33 22 10 7 7 1 57 19 1393
2011 Unilingual English 17 28 22 15 12 6 0 48 29 1137
2011 Unilingual French 12 33 25 10 7 11 2 52 19 138
2011 Either English or French 21 30 25 9 9 6 0 54 20 360

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 34 17 11 5 2 0 67 16 702
2019 Unilingual English 29 32 17 13 7 2 0 62 21 1079
2019 Unilingual French 24 40 20 10 6 0 0 64 16 63
2019 Either English or French 39 27 16 8 6 3 0 69 15 286
2017 Bilingual 21 36 18 15 8 2 1 58 23 649
2017 Unilingual English 25 30 16 16 11 2 0 56 27 972
2017 Unilingual French 13 44 22 18 3 0 0 57 21 60
2017 Either English or French 33 28 15 13 9 2 0 62 22 275
2014 Bilingual 10 24 19 23 19 3 1 36 44 593
2014 Unilingual English 15 21 21 18 21 3 0 37 41 827
2014 Unilingual French 12 32 35 9 11 0 0 44 21 30
2014 Either English or French 26 22 13 17 18 3 2 50 37 194
2011 Bilingual 19 30 23 15 10 3 0 50 26 1390
2011 Unilingual English 13 27 18 22 18 2 0 41 41 1130
2011 Unilingual French 15 22 33 13 10 6 2 40 24 136
2011 Either English or French 17 31 21 14 14 2 0 49 30 362
2008 Bilingual 25 36 19 10 6 4 1 64 16 1485
2008 Unilingual English 23 35 14 15 11 2 0 59 26 1385
2008 Unilingual French 10 28 27 17 8 7 3 42 29 120
2008 Either English or French 26 32 15 14 8 4 0 61 23 373

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 20 33 21 14 7 4 0 56 22 703
2019 Unilingual English 20 29 19 20 9 3 0 51 30 1074
2019 Unilingual French 17 24 30 15 13 0 0 41 29 63
2019 Either English or French 26 30 17 13 8 5 1 60 23 287
2017 Bilingual 14 28 21 22 10 4 1 45 34 649
2017 Unilingual English 16 26 17 19 15 6 0 45 36 969
2017 Unilingual French 6 31 29 21 11 2 0 38 33 61
2017 Either English or French 21 26 18 18 11 7 0 50 31 275
2014 Bilingual 7 18 19 27 23 5 1 27 53 593
2014 Unilingual English 10 18 21 20 25 5 0 30 48 826
2014 Unilingual French 9 36 18 23 12 3 0 46 36 30
2014 Either English or French 24 18 14 17 20 6 0 45 40 194
2011 Bilingual 11 30 25 16 10 8 0 45 28 1391
2011 Unilingual English 7 24 19 27 19 5 0 32 48 1134
2011 Unilingual French 9 20 34 12 9 15 1 35 24 137
2011 Either English or French 10 27 21 21 14 6 1 40 37 359
2008 Bilingual 15 35 22 14 6 7 0 54 22 1486
2008 Unilingual English 11 33 15 23 12 5 0 47 37 1387
2008 Unilingual French 6 26 35 7 14 9 3 36 24 119
2008 Either English or French 12 35 16 21 10 6 0 50 33 375

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 18 33 18 19 9 2 0 53 29 702
2019 Unilingual English 18 30 17 20 13 1 0 49 34 1077
2019 Unilingual French 16 28 29 15 13 0 0 43 28 64
2019 Either English or French 24 34 11 18 11 2 1 59 30 287
2017 Bilingual 14 34 17 19 12 2 0 50 32 648
2017 Unilingual English 16 28 15 22 16 4 0 45 39 969
2017 Unilingual French 8 34 24 21 9 4 0 44 31 61
2017 Either English or French 24 28 16 17 11 4 0 55 29 274
2014 Bilingual 8 24 18 22 25 3 1 33 48 591
2014 Unilingual English 10 18 16 25 27 3 0 29 54 827
2014 Unilingual French 9 44 18 17 12 0 0 53 29 30
2014 Either English or French 19 25 11 17 22 6 0 47 41 193
2011 Bilingual 15 35 18 17 11 3 0 51 30 1391
2011 Unilingual English 8 26 15 27 21 3 0 35 50 1134
2011 Unilingual French 10 34 21 17 9 8 1 48 28 138
2011 Either English or French 13 29 17 23 15 3 0 43 40 360
2008 Bilingual 21 40 15 15 6 2 0 63 21 1488
2008 Unilingual English 13 38 12 23 11 3 0 53 35 1388
2008 Unilingual French 9 35 29 15 6 6 0 47 22 119
2008 Either English or French 19 36 10 20 11 4 0 57 32 374

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 25 15 6 2 4 1 76 9 708
2019 Unilingual English 47 22 11 3 2 12 3 81 6 1075
2019 Unilingual French 51 24 15 3 3 5 0 78 6 64
2019 Either English or French 53 16 9 2 6 12 1 80 9 286
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 44 16 7 2 1 0 74 9 704
2019 Unilingual English 27 43 15 9 4 1 0 71 14 1078
2019 Unilingual French 22 43 19 8 7 0 0 65 15 64
2019 Either English or French 30 44 15 8 2 0 1 75 11 288
2017 Bilingual 27 44 16 7 4 1 0 72 12 650
2017 Unilingual English 29 41 14 11 4 1 0 70 16 972
2017 Unilingual French 30 47 17 5 0 0 0 77 5 61
2017 Either English or French 37 40 12 6 5 1 0 78 10 276
2014 Bilingual 16 32 20 18 13 1 1 49 31 594
2014 Unilingual English 15 31 19 20 11 4 0 48 33 826
2014 Unilingual French 14 51 21 8 6 0 0 65 14 30
2014 Either English or French 21 28 25 10 12 1 3 51 23 194
2011 Bilingual 26 42 16 9 4 1 0 69 14 1392
2011 Unilingual English 21 42 16 13 7 1 0 64 20 1132
2011 Unilingual French 17 37 32 7 2 3 2 56 10 138
2011 Either English or French 23 43 14 11 8 2 0 67 19 363

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 33 18 21 11 2 0 49 33 699
2019 Unilingual English 12 30 17 23 17 1 0 43 40 1078
2019 Unilingual French 7 19 21 22 31 0 0 26 53 64
2019 Either English or French 17 30 15 23 12 2 1 49 36 287

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 37 15 10 6 2 1 68 17 705
2019 Unilingual English 31 33 15 12 7 1 1 65 20 1077
2019 Unilingual French 25 35 13 20 5 2 0 62 25 63
2019 Either English or French 34 33 14 8 6 4 2 71 14 288
2017 Bilingual 35 36 9 11 6 2 0 73 17 648
2017 Unilingual English 35 35 13 9 7 2 1 71 16 972
2017 Unilingual French 25 43 13 13 5 0 0 68 19 61
2017 Either English or French 39 32 13 8 4 3 1 74 13 273
2014 Bilingual 34 38 12 7 7 2 1 73 14 593
2014 Unilingual English 35 35 17 5 4 3 1 73 10 826
2014 Unilingual French 21 47 24 8 0 0 0 67 8 30
2014 Either English or French 40 31 9 10 9 1 0 72 19 194
2011 Bilingual 35 36 11 9 4 3 1 74 14 1387
2011 Unilingual English 36 34 11 9 5 3 1 74 14 1131
2011 Unilingual French 19 43 12 9 7 9 1 68 18 139
2011 Either English or French 37 33 13 7 5 4 0 73 13 362
2008 Bilingual 34 36 12 7 4 5 1 74 13 1488
2008 Unilingual English 35 36 11 8 4 4 1 75 13 1386
2008 Unilingual French 21 33 14 10 9 12 1 62 22 119
2008 Either English or French 35 32 11 15 4 3 1 69 20 374

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 38 18 9 3 1 0 70 12 701
2019 Unilingual English 29 38 18 9 5 1 0 67 14 1078
2019 Unilingual French 26 37 35 2 0 0 0 63 2 62
2019 Either English or French 37 36 19 3 2 2 0 74 6 285

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 23 21 14 10 9 3 49 26 704
2019 Unilingual English 20 23 19 14 14 7 2 48 31 1080
2019 Unilingual French 23 31 24 8 0 12 2 63 9 62
2019 Either English or French 25 20 19 11 12 12 1 52 26 287
2017 Bilingual 18 23 16 16 13 10 3 48 34 650
2017 Unilingual English 18 22 17 19 14 9 2 44 37 970
2017 Unilingual French 18 38 21 10 8 4 2 60 18 61
2017 Either English or French 22 23 19 15 13 7 1 49 31 276
2014 Bilingual 16 25 18 16 13 8 5 46 33 593
2014 Unilingual English 14 24 16 20 14 9 3 44 38 825
2014 Unilingual French 14 25 33 11 3 6 9 46 16 30
2014 Either English or French 21 21 14 14 15 10 4 49 34 194
2011 Bilingual 17 25 21 15 11 9 3 47 30 1393
2011 Unilingual English 16 24 18 19 14 8 1 45 36 1135
2011 Unilingual French 12 27 25 18 8 8 2 43 29 138
2011 Either English or French 13 25 22 13 13 11 2 45 30 362

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 35 17 13 6 3 0 63 20 706
2019 Unilingual English 22 31 16 16 13 2 0 54 30 1075
2019 Unilingual French 13 37 26 15 9 0 0 50 24 64
2019 Either English or French 30 28 14 14 9 4 1 61 24 287
2017 Bilingual 18 37 16 16 9 3 1 57 26 650
2017 Unilingual English 18 25 17 20 15 4 0 46 37 972
2017 Unilingual French 20 38 19 18 5 0 0 58 23 61
2017 Either English or French 25 25 16 17 13 4 0 52 31 275
2014 Bilingual 16 23 16 22 18 4 1 41 42 593
2014 Unilingual English 11 23 21 20 19 4 2 36 41 826
2014 Unilingual French 24 23 22 20 8 3 0 48 29 30
2014 Either English or French 14 25 22 15 13 7 4 44 31 194
2011 Bilingual 23 33 16 14 10 3 1 58 25 1395
2011 Unilingual English 12 30 18 20 18 1 1 43 38 1137
2011 Unilingual French 13 31 25 13 7 5 4 49 23 136
2011 Either English or French 20 28 21 12 15 3 1 50 28 361
2008 Bilingual 24 39 17 12 6 2 1 65 18 1488
2008 Unilingual English 19 35 16 17 11 2 0 55 29 1390
2008 Unilingual French 12 31 22 20 6 5 3 47 29 119
2008 Either English or French 22 32 15 17 11 2 0 55 30 374

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 31 15 12 14 3 2 57 27 705
2019 Unilingual English 23 27 13 16 17 2 2 52 35 1077
2019 Unilingual French 12 34 22 25 6 1 0 47 31 64
2019 Either English or French 28 27 16 11 12 4 2 58 24 288
2017 Bilingual 18 29 14 16 18 3 2 49 36 646
2017 Unilingual English 16 23 14 19 22 3 2 41 44 971
2017 Unilingual French 12 26 35 14 5 7 2 41 21 61
2017 Either English or French 21 22 18 12 20 3 4 46 35 276
2014 Bilingual 14 23 14 18 24 3 3 40 45 594
2014 Unilingual English 8 20 20 18 26 5 3 30 47 826
2014 Unilingual French 6 13 22 25 17 8 9 22 50 30
2014 Either English or French 12 16 15 23 20 8 6 32 50 194
2011 Bilingual 13 24 19 17 17 3 7 41 38 1398
2011 Unilingual English 9 23 16 18 29 1 3 34 49 1136
2011 Unilingual French 5 27 20 22 13 8 5 36 41 139
2011 Either English or French 10 20 15 18 28 4 4 33 50 362
2008 Bilingual 18 29 18 16 11 3 5 52 29 1489
2008 Unilingual English 14 31 13 20 19 1 2 46 40 1390
2008 Unilingual French 13 22 18 23 14 4 7 39 41 120
2008 Either English or French 18 29 13 18 16 3 3 50 37 374

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 24 11 4 3 1 5 81 8 706
2019 Unilingual English 53 22 12 4 2 1 6 81 6 1077
2019 Unilingual French 55 19 19 1 0 0 6 79 2 64
2019 Either English or French 57 23 8 4 2 1 5 85 6 286

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 11 5 4 3 1 12 86 7 704
2019 Unilingual English 50 9 10 7 9 2 14 70 18 1075
2019 Unilingual French 27 18 21 5 20 1 7 49 28 64
2019 Either English or French 55 9 9 6 4 4 13 77 12 287

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 24 14 5 3 0 5 76 9 703
2019 Unilingual English 39 25 15 8 7 2 4 68 17 1074
2019 Unilingual French 27 22 29 10 9 0 3 50 20 64
2019 Either English or French 45 20 14 9 4 3 5 70 15 286

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 24 14 6 5 2 5 73 12 700
2019 Unilingual English 37 21 17 9 9 3 4 63 19 1074
2019 Unilingual French 35 23 23 8 9 0 1 59 17 63
2019 Either English or French 44 18 14 10 6 5 4 67 18 286

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 21 14 10 9 2 4 64 21 701
2019 Unilingual English 36 18 14 10 14 2 4 59 26 1078
2019 Unilingual French 31 24 21 9 14 0 1 55 24 64
2019 Either English or French 44 19 10 7 10 4 6 70 19 285

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 14 8 2 2 2 6 87 4 701
2019 Unilingual English 61 17 8 3 3 2 5 84 7 1079
2019 Unilingual French 65 19 6 3 3 1 3 88 6 64
2019 Either English or French 64 13 8 3 3 2 7 85 7 288

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 78 7 2 1 2 3 5 94 4 704
2019 Unilingual English 76 8 3 2 2 4 5 92 5 1073
2019 Unilingual French 85 8 1 2 0 1 3 97 2 62
2019 Either English or French 80 8 2 1 1 3 4 95 2 288

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 78 7 2 1 1 1 11 96 2 697
2019 Unilingual English 76 6 4 2 2 2 9 92 4 1071
2019 Unilingual French 83 8 3 2 0 1 3 95 2 64
2019 Either English or French 77 7 4 1 2 2 8 93 3 287

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 45 14 11 5 3 0 70 16 706
2019 Unilingual English 18 41 17 14 8 2 0 61 22 1076
2019 Unilingual French 15 40 25 17 3 1 0 55 20 64
2019 Either English or French 17 40 23 10 5 4 1 60 16 287
2017 Bilingual 20 36 20 12 8 3 0 58 21 649
2017 Unilingual English 17 30 20 17 11 5 0 50 29 972
2017 Unilingual French 10 39 27 17 5 2 0 49 23 61
2017 Either English or French 21 34 21 12 7 5 0 58 20 276

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 40 10 8 3 2 0 79 11 702
2019 Unilingual English 37 37 12 9 4 1 0 75 13 1072
2019 Unilingual French 37 39 20 1 0 1 0 78 1 64
2019 Either English or French 38 42 13 4 2 1 0 81 6 285
2017 Bilingual 36 42 10 7 3 1 0 80 10 649
2017 Unilingual English 37 35 14 8 3 2 0 74 12 972
2017 Unilingual French 34 53 10 2 2 0 0 87 3 61
2017 Either English or French 48 35 10 5 2 0 0 82 7 275
2014 Bilingual 34 40 14 6 4 2 0 76 10 594
2014 Unilingual English 35 38 12 8 3 3 0 76 12 827
2014 Unilingual French 23 43 26 3 0 6 0 70 3 30
2014 Either English or French 48 32 11 3 6 1 0 81 8 194
2011 Bilingual 29 41 18 6 3 3 0 72 10 1391
2011 Unilingual English 28 41 16 7 6 3 0 70 13 1133
2011 Unilingual French 15 39 28 7 6 4 1 57 13 138
2011 Either English or French 28 38 19 8 5 3 0 67 13 358

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 34 13 5 2 3 0 80 7 704
2019 Unilingual English 44 36 12 4 2 3 0 82 6 1066
2019 Unilingual French 46 40 13 0 0 1 0 87 0 62
2019 Either English or French 48 31 10 3 2 5 1 83 6 284
2017 Bilingual 33 38 16 4 4 4 1 74 9 648
2017 Unilingual English 38 33 15 6 4 4 1 74 10 967
2017 Unilingual French 29 54 17 0 0 0 0 83 0 61
2017 Either English or French 47 30 15 2 2 3 0 79 5 276
2014 Bilingual 33 39 16 4 2 4 1 76 6 594
2014 Unilingual English 36 31 19 4 2 7 1 72 7 825
2014 Unilingual French 31 45 16 5 0 3 0 78 6 30
2014 Either English or French 42 32 16 2 1 6 0 79 4 193

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 33 9 4 3 0 0 85 6 705
2019 Unilingual English 48 35 8 6 3 0 0 83 9 1075
2019 Unilingual French 46 44 8 0 2 0 0 91 2 64
2019 Either English or French 51 34 8 4 2 0 0 86 6 288
2017 Bilingual 45 36 9 7 3 0 0 81 10 648
2017 Unilingual English 42 36 9 9 3 0 0 78 13 971
2017 Unilingual French 39 48 8 3 2 0 0 87 5 60
2017 Either English or French 54 31 7 4 5 0 0 84 9 275
2014 Bilingual 35 43 11 6 5 0 0 78 11 593
2014 Unilingual English 35 38 11 9 7 0 0 73 16 826
2014 Unilingual French 36 48 8 8 0 0 0 83 8 30
2014 Either English or French 51 27 8 9 5 0 0 78 13 193
2011 Bilingual 37 42 12 6 4 1 0 79 9 1389
2011 Unilingual English 33 37 14 9 7 0 0 70 16 1127
2011 Unilingual French 23 48 20 4 4 0 1 72 8 136
2011 Either English or French 36 37 14 9 4 0 0 74 12 357
2008 Bilingual 39 43 11 5 2 1 0 82 7 1485
2008 Unilingual English 37 42 10 8 4 0 0 79 11 1388
2008 Unilingual French 22 49 19 7 3 1 0 71 10 120
2008 Either English or French 38 37 11 10 3 1 0 75 14 374

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 30 14 7 5 0 0 73 13 707
2019 Unilingual English 39 30 13 10 8 0 0 69 18 1069
2019 Unilingual French 25 48 17 10 0 0 0 73 10 64
2019 Either English or French 42 35 10 6 6 0 0 77 12 288
2017 Bilingual 30 35 19 10 6 1 0 65 16 648
2017 Unilingual English 31 30 17 12 11 0 0 61 22 972
2017 Unilingual French 17 58 11 8 5 0 0 75 13 61
2017 Either English or French 44 26 14 10 6 0 0 70 16 275
2014 Bilingual 19 30 20 14 16 1 0 49 31 594
2014 Unilingual English 20 29 20 15 15 1 0 50 31 827
2014 Unilingual French 8 56 24 3 8 0 0 65 11 30
2014 Either English or French 36 25 14 17 9 0 0 60 26 194
2011 Bilingual 28 37 17 10 6 1 0 66 16 1392
2011 Unilingual English 24 31 19 15 10 1 0 55 26 1131
2011 Unilingual French 19 35 28 8 7 2 1 56 16 138
2011 Either English or French 30 33 17 13 7 0 0 63 20 360

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 34 12 7 5 0 0 76 13 704
2019 Unilingual English 37 33 13 11 7 0 0 70 17 1072
2019 Unilingual French 29 44 16 9 1 0 0 73 11 64
2019 Either English or French 40 36 10 10 4 1 0 76 14 283
2017 Bilingual 29 38 16 11 5 0 0 68 16 649
2017 Unilingual English 31 33 16 12 8 0 0 64 21 973
2017 Unilingual French 19 48 21 8 4 0 0 67 12 61
2017 Either English or French 40 32 13 10 5 0 0 72 15 276
2014 Bilingual 19 31 18 17 15 0 0 50 32 594
2014 Unilingual English 20 31 20 16 14 0 0 51 30 827
2014 Unilingual French 16 46 24 6 8 0 0 62 14 30
2014 Either English or French 35 24 15 15 10 0 0 59 26 194
2011 Bilingual 27 41 16 10 5 1 0 68 16 1391
2011 Unilingual English 23 35 16 17 9 0 0 58 26 1129
2011 Unilingual French 19 35 32 7 5 1 1 56 12 136
2011 Either English or French 27 34 16 15 8 0 0 61 22 360
2008 Bilingual 38 42 11 6 2 1 0 80 8 1489
2008 Unilingual English 36 38 11 10 4 1 0 75 15 1389
2008 Unilingual French 22 42 22 9 3 2 0 66 12 120
2008 Either English or French 37 39 10 9 3 1 0 77 13 375

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 22 17 11 8 3 0 62 20 705
2019 Unilingual English 35 23 17 13 10 2 0 59 23 1075
2019 Unilingual French 22 29 22 16 6 4 0 54 24 64
2019 Either English or French 34 22 23 10 8 4 0 58 18 287
2017 Bilingual 27 27 18 12 10 5 1 58 23 650
2017 Unilingual English 31 23 18 14 11 3 0 55 26 970
2017 Unilingual French 21 29 26 12 9 3 0 52 21 61
2017 Either English or French 38 20 14 14 8 4 1 62 23 276
2014 Bilingual 23 21 19 16 13 8 0 47 32 594
2014 Unilingual English 23 25 21 13 13 4 2 51 27 827
2014 Unilingual French 15 21 38 6 6 14 0 41 14 30
2014 Either English or French 42 15 13 13 10 4 3 61 24 194
2011 Bilingual 30 28 16 11 9 5 1 62 22 1392
2011 Unilingual English 29 22 15 16 12 4 1 54 30 1129
2011 Unilingual French 25 31 18 10 7 7 1 62 18 137
2011 Either English or French 33 21 15 13 10 6 1 58 25 359
2008 Bilingual 35 29 16 8 6 5 1 68 15 1489
2008 Unilingual English 35 27 15 12 7 4 1 65 19 1388
2008 Unilingual French 20 33 22 10 7 6 2 58 19 119
2008 Either English or French 33 28 16 12 6 4 0 64 19 374
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Bilingual 32 37 31 708
2019 Unilingual English 24 37 39 1082
2019 Unilingual French 18 54 28 64
2019 Either English or French 31 30 39 287
2017 Bilingual 30 36 34 650
2017 Unilingual English 23 39 38 973
2017 Unilingual French 17 56 27 61
2017 Either English or French 23 37 40 276
2014 Bilingual 27 36 37 593
2014 Unilingual English 26 37 36 826
2014 Unilingual French 9 48 43 30
2014 Either English or French 19 41 40 194
2011 Bilingual 23 50 27 1392
2011 Unilingual English 23 42 36 1134
2011 Unilingual French 11 71 19 139
2011 Either English or French 22 45 34 363

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Bilingual 20 32 27 4 9 7 214
2019 Unilingual English 22 28 25 7 9 9 254
2017 Bilingual 16 31 28 4 17 5 190
2017 Unilingual English 19 27 24 8 17 5 214
2017 Unilingual French 20 19 37 0 16 9 10
2017 Either English or French 22 20 21 10 23 3 60
2014 Bilingual 21 25 31 16 9999 8 160
2014 Unilingual English 24 22 14 16 9999 24 204
2014 Either English or French 15 10 28 9 9999 39 34
2011 Bilingual 26 20 37 8 9999 9 316
2011 Unilingual English 32 23 29 7 9999 10 256
2011 Unilingual French 43 21 14 7 9999 14 14
2011 Either English or French 29 13 30 14 9999 14 78
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 44 8 5 1 1 4 85 7 703
2019 Unilingual English 38 47 6 6 2 1 1 86 8 1077
2019 Unilingual French 15 51 15 13 0 0 6 70 14 64
2019 Either English or French 27 50 9 7 6 0 1 78 13 287

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 24 9 2 1 4 4 88 3 704
2019 Unilingual English 57 27 8 2 2 4 1 87 4 1076
2019 Unilingual French 48 32 10 2 0 3 5 87 2 64
2019 Either English or French 51 31 8 0 1 8 1 90 1 287
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 704
2019 Unilingual English 14 86 1081

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 46 54 98
2019 Unilingual English 50 50 155

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 59 41 98
2019 Unilingual English 70 30 155

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 8 92 98
2019 Unilingual English 3 97 155

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 3 97 155

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 5 95 98
2019 Unilingual English 13 87 155

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 3 97 155

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 38 62 97
2019 Unilingual English 43 57 155

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 41 59 97
2019 Unilingual English 47 53 155

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 47 53 97
2019 Unilingual English 53 47 155

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 46 54 97
2019 Unilingual English 56 44 155

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 34 66 97
2019 Unilingual English 33 67 155

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 52 48 97
2019 Unilingual English 48 52 155

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 35 65 97
2019 Unilingual English 37 63 155

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 97

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 6 94 155

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 97
2019 Unilingual English 15 85 155

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 43 57 97
2019 Unilingual English 56 44 155

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 23 77 97
2019 Unilingual English 30 70 155

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 17 83 97
2019 Unilingual English 21 79 155

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 56 44 96
2019 Unilingual English 57 43 155

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 29 71 96
2019 Unilingual English 30 70 155

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 11 89 96
2019 Unilingual English 8 92 155

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 25 75 96
2019 Unilingual English 27 73 155

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 96
2019 Unilingual English 10 90 155

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 10 90 155

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 96
2019 Unilingual English 14 86 155

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 8 92 96
2019 Unilingual English 16 84 155

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 24 76 96
2019 Unilingual English 25 75 155

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 6 94 139

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 14 86 139

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 3 97 139

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 6 94 139

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 9 91 139

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 13 87 139

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 13 87 139

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 13 87 139

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 12 88 139

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 43 57 139

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 10 90 139

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 60 40 139

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 65 35 139

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 6 94 139

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 12 88 139

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 705
2019 Unilingual English 20 80 1079
2019 Unilingual French 15 85 63
2019 Either English or French 17 83 287

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 17 20 7 6 25 8 50 19 705
2019 Unilingual English 17 15 21 9 8 22 7 46 24 1080
2019 Unilingual French 9 34 18 4 0 20 14 67 6 64
2019 Either English or French 20 13 21 5 5 26 11 51 16 288
2017 Bilingual 13 17 15 8 8 31 8 49 26 650
2017 Unilingual English 14 12 24 8 9 25 8 40 25 971
2017 Unilingual French 13 24 18 10 6 19 11 52 23 61
2017 Either English or French 18 17 20 5 7 24 9 52 18 276
2014 Bilingual 14 16 20 7 8 28 6 47 23 593
2014 Unilingual English 12 15 27 8 7 27 4 38 22 826
2014 Unilingual French 6 32 23 3 5 20 11 54 12 30
2014 Either English or French 13 20 19 5 7 28 8 52 19 194

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 33 16 7 4 7 0 71 12 707
2019 Unilingual English 36 27 16 8 5 8 1 68 14 1075
2019 Unilingual French 24 50 16 1 0 7 1 81 2 64
2019 Either English or French 41 28 14 5 3 7 1 76 9 287
2017 Bilingual 25 30 18 7 6 13 1 64 15 650
2017 Unilingual English 27 25 21 7 7 12 1 60 16 969
2017 Unilingual French 27 43 16 5 3 4 2 74 9 61
2017 Either English or French 30 29 19 5 5 9 2 66 12 276
2014 Bilingual 22 28 19 8 7 15 1 60 17 594
2014 Unilingual English 20 25 23 10 6 14 2 53 19 824
2014 Unilingual French 11 58 20 3 3 6 0 73 6 30
2014 Either English or French 28 30 16 6 6 13 1 68 14 193
2011 Bilingual 30 38 16 6 3 6 0 73 10 1384
2011 Unilingual English 30 34 17 8 5 5 0 68 13 1129
2011 Unilingual French 23 40 20 4 6 7 0 68 11 133
2011 Either English or French 34 32 15 10 3 6 0 70 14 361
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 5 95 706
2019 Unilingual English 6 94 1081

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 28 72 35
2019 Unilingual English 34 66 66

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 85 15 35
2019 Unilingual English 78 22 66

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 35

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 7 93 66

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 11 89 66

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 34
2019 Unilingual English 8 92 66

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 7 93 66

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 34

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 30 70 34
2019 Unilingual English 30 70 66

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 27 73 34
2019 Unilingual English 30 70 66

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 34
2019 Unilingual English 0 100 66

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 26 74 34
2019 Unilingual English 16 84 66

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 34
2019 Unilingual English 0 100 66

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 36 64 34
2019 Unilingual English 39 61 66

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 34
2019 Unilingual English 0 100 66

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 18 82 34
2019 Unilingual English 24 76 66

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 35 65 34
2019 Unilingual English 55 45 66

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 20 80 34
2019 Unilingual English 27 73 66

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 9 91 66

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 19 81 34
2019 Unilingual English 28 72 66

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 11 89 66

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 15 85 66

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 9 91 66

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 10 90 66

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 49 51 34
2019 Unilingual English 31 69 66

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 53

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 19 81 53

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 53

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 16 84 53

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 14 86 53

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 46 54 53

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 17 83 53

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 71 29 53

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 63 37 53

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 705
2019 Unilingual English 8 92 1080

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 16 19 4 3 32 7 58 11 705
2019 Unilingual English 21 14 23 4 4 27 7 53 12 1076
2019 Unilingual French 20 25 12 1 0 23 19 77 2 64
2019 Either English or French 26 12 21 2 3 28 10 60 7 287
2017 Bilingual 14 18 18 3 3 38 7 57 10 650
2017 Unilingual English 17 13 25 3 4 30 7 48 12 972
2017 Unilingual French 10 32 15 3 2 23 15 68 8 61
2017 Either English or French 20 15 25 0 2 31 7 56 3 276
2014 Bilingual 14 16 23 3 4 32 8 50 11 593
2014 Unilingual English 14 14 27 2 3 33 5 47 9 826
2014 Unilingual French 8 15 23 3 0 36 15 47 6 30
2014 Either English or French 18 15 24 2 1 35 5 56 4 194

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 29 17 5 2 10 1 73 8 707
2019 Unilingual English 39 27 18 4 3 9 1 73 7 1078
2019 Unilingual French 39 36 14 1 0 6 4 83 2 64
2019 Either English or French 47 26 15 3 1 7 1 79 4 287
2017 Bilingual 27 33 16 3 2 16 2 73 7 650
2017 Unilingual English 32 26 19 5 4 14 1 68 10 972
2017 Unilingual French 32 38 8 5 2 12 3 83 7 61
2017 Either English or French 34 31 17 2 2 12 3 75 5 275
2014 Bilingual 22 30 21 3 4 19 2 66 8 593
2014 Unilingual English 25 25 27 4 3 15 2 60 8 823
2014 Unilingual French 11 48 29 0 0 12 0 67 0 30
2014 Either English or French 33 23 24 3 2 15 1 66 5 192
2011 Bilingual 33 41 13 4 1 7 1 81 5 1393
2011 Unilingual English 38 35 14 4 2 7 0 79 6 1130
2011 Unilingual French 22 44 18 7 2 8 0 71 9 134
2011 Either English or French 40 32 16 5 2 6 0 76 8 360
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 20 30 23 13 14 0 0 50 27 706
2019 Unilingual English 22 28 22 11 16 0 0 50 28 1081
2019 Unilingual French 21 24 16 14 24 0 1 46 38 63
2019 Either English or French 24 29 21 12 13 0 0 54 25 288
2017 Bilingual 18 21 21 15 25 0 1 39 40 647
2017 Unilingual English 18 23 19 19 21 0 1 42 40 971
2017 Unilingual French 6 12 22 17 43 0 0 18 60 61
2017 Either English or French 19 21 22 18 19 0 1 40 38 275

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 27 28 16 12 0 0 44 28 705
2019 Unilingual English 17 25 24 15 19 0 0 43 34 1080
2019 Unilingual French 14 17 29 13 28 0 0 31 41 63
2019 Either English or French 32 30 17 9 11 0 1 62 21 288
2017 Bilingual 14 23 27 19 16 0 1 37 36 647
2017 Unilingual English 15 24 25 16 20 0 0 39 36 970
2017 Unilingual French 3 10 27 24 37 0 0 13 60 61
2017 Either English or French 24 25 24 12 13 0 1 50 25 274

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 28 25 11 9 0 2 54 20 701
2019 Unilingual English 28 29 20 12 9 0 1 58 22 1078
2019 Unilingual French 18 24 27 16 15 0 0 42 31 63
2019 Either English or French 45 27 14 8 6 0 1 73 14 286
2017 Bilingual 20 23 23 19 12 0 3 45 32 650
2017 Unilingual English 22 28 25 12 11 0 2 51 23 962
2017 Unilingual French 3 24 31 21 20 0 2 27 42 60
2017 Either English or French 33 29 16 7 9 0 5 66 18 274

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 26 21 15 14 1 1 49 30 704
2019 Unilingual English 20 24 20 15 20 0 1 44 36 1077
2019 Unilingual French 13 22 31 15 19 0 0 35 34 62
2019 Either English or French 33 26 14 15 10 2 0 60 26 288
2017 Bilingual 13 23 20 19 22 0 2 37 42 648
2017 Unilingual English 14 23 22 18 21 1 0 38 40 972
2017 Unilingual French 7 14 24 26 28 0 0 21 55 58
2017 Either English or French 20 25 22 15 16 0 2 46 32 276

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 25 11 4 4 0 7 79 9 704
2019 Unilingual English 58 21 10 4 2 0 5 83 6 1077
2019 Unilingual French 57 21 10 1 1 1 7 86 3 64
2019 Either English or French 66 18 8 2 1 1 4 88 4 284
2017 Bilingual 44 23 13 6 5 0 9 73 12 647
2017 Unilingual English 50 23 9 4 2 1 11 82 7 967
2017 Unilingual French 34 27 21 3 2 0 12 70 5 61
2017 Either English or French 57 18 7 2 2 0 14 87 4 275

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 31 19 8 6 0 0 66 14 703
2019 Unilingual English 35 30 18 8 9 0 0 65 17 1078
2019 Unilingual French 38 30 26 4 1 0 0 68 6 64
2019 Either English or French 45 29 14 7 3 0 0 75 11 288
2017 Bilingual 26 30 22 11 9 0 1 57 21 648
2017 Unilingual English 29 29 21 13 8 0 1 58 21 964
2017 Unilingual French 23 27 31 6 11 2 0 50 18 60
2017 Either English or French 35 30 18 8 9 0 0 65 17 275

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 28 38 18 9 5 0 2 68 14 703
2019 Unilingual English 26 34 21 10 8 0 1 61 18 1077
2019 Unilingual French 19 32 25 14 8 1 0 52 23 64
2019 Either English or French 36 34 18 6 5 0 0 71 11 285
2017 Bilingual 25 33 23 10 6 1 2 59 17 648
2017 Unilingual English 24 35 22 11 7 0 1 59 19 966
2017 Unilingual French 16 34 28 11 9 0 2 51 21 60
2017 Either English or French 34 31 17 10 6 0 2 66 16 276

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 32 23 15 7 0 1 54 23 708
2019 Unilingual English 19 29 23 15 13 0 0 48 28 1078
2019 Unilingual French 16 34 24 12 13 0 0 51 25 64
2019 Either English or French 30 26 22 11 9 0 0 57 21 286
2017 Bilingual 17 31 25 14 11 2 1 49 26 646
2017 Unilingual English 18 29 25 16 12 0 1 47 28 964
2017 Unilingual French 17 21 28 25 9 0 0 39 33 60
2017 Either English or French 27 28 23 12 9 0 2 56 21 276

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 28 34 19 12 7 0 1 62 19 707
2019 Unilingual English 26 30 20 14 10 0 0 56 24 1078
2019 Unilingual French 18 32 12 25 13 0 0 50 38 64
2019 Either English or French 28 30 24 9 8 0 0 58 18 288
2017 Bilingual 24 31 23 12 9 1 1 55 22 648
2017 Unilingual English 23 30 23 14 9 0 1 54 23 963
2017 Unilingual French 23 36 23 10 9 0 0 59 19 60
2017 Either English or French 25 34 23 10 6 1 1 60 16 276

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 28 14 6 6 0 1 74 12 703
2019 Unilingual English 41 27 15 9 8 0 0 69 17 1076
2019 Unilingual French 37 23 23 12 5 0 1 61 17 64
2019 Either English or French 45 27 12 10 5 0 0 72 16 287

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 34 19 11 10 0 1 60 21 704
2019 Unilingual English 22 27 21 13 16 0 0 49 29 1074
2019 Unilingual French 14 19 25 23 19 0 0 33 42 64
2019 Either English or French 30 30 15 11 12 1 0 61 24 284
2017 Bilingual 23 31 22 12 9 1 1 55 22 645
2017 Unilingual English 22 27 22 16 12 0 1 49 28 961
2017 Unilingual French 10 15 29 28 18 0 0 25 46 60
2017 Either English or French 22 34 20 10 12 0 2 57 23 276

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 23 11 6 2 0 1 80 8 703
2019 Unilingual English 53 25 11 6 5 0 1 78 11 1070
2019 Unilingual French 51 25 11 9 3 0 1 76 12 63
2019 Either English or French 56 21 12 6 4 0 1 77 10 284
2017 Bilingual 55 23 12 5 4 0 1 79 9 648
2017 Unilingual English 52 22 13 7 5 0 1 74 12 971
2017 Unilingual French 30 23 25 13 8 0 2 53 21 61
2017 Either English or French 49 26 16 3 4 0 2 76 8 276

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 75 11 5 1 1 0 6 92 3 704
2019 Unilingual English 74 14 4 2 3 0 4 91 5 1070
2019 Unilingual French 76 12 4 5 0 1 1 91 5 64
2019 Either English or French 76 10 5 2 2 0 5 91 4 287
2017 Bilingual 71 12 7 3 3 1 3 86 7 648
2017 Unilingual English 71 14 6 3 3 0 2 87 6 971
2017 Unilingual French 63 19 8 3 0 0 6 88 3 60
2017 Either English or French 78 9 4 2 4 1 3 90 6 276

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 71 13 5 3 3 0 3 88 6 707
2019 Unilingual English 73 11 6 3 5 0 2 86 8 1078
2019 Unilingual French 80 12 6 3 0 0 0 92 3 64
2019 Either English or French 80 8 5 2 3 0 3 90 5 288
2017 Bilingual 55 28 9 2 3 0 2 85 6 648
2017 Unilingual English 52 31 9 4 2 0 1 85 6 969
2017 Unilingual French 54 25 10 3 2 0 6 85 5 60
2017 Either English or French 62 24 8 1 2 0 2 88 4 276

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 25 9 2 1 0 2 88 3 704
2019 Unilingual English 58 27 9 3 3 0 0 86 6 1078
2019 Unilingual French 67 24 4 1 2 0 1 93 3 63
2019 Either English or French 65 23 9 2 1 0 0 88 4 288
2017 Bilingual 58 21 9 5 5 0 2 81 10 643
2017 Unilingual English 62 20 8 5 4 0 1 83 9 965
2017 Unilingual French 59 19 8 3 5 0 6 83 8 61
2017 Either English or French 71 14 5 4 4 0 1 86 8 275

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 67 15 7 5 5 0 2 83 10 702
2019 Unilingual English 63 19 9 4 5 0 1 82 9 1074
2019 Unilingual French 71 17 4 4 2 0 1 90 6 64
2019 Either English or French 72 16 7 3 3 0 0 87 6 286
2017 Bilingual 50 13 7 3 1 0 26 86 5 647
2017 Unilingual English 53 9 3 1 1 0 32 93 3 969
2017 Unilingual French 54 10 5 0 0 2 30 93 0 61
2017 Either English or French 61 5 2 0 1 0 30 96 1 276

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 13 4 2 1 0 22 91 4 699
2019 Unilingual English 60 8 3 1 1 0 27 94 2 1070
2019 Unilingual French 67 10 0 6 0 0 18 93 7 63
2019 Either English or French 75 1 2 0 0 1 21 97 0 283
2017 Bilingual 64 19 7 3 1 0 5 88 5 644
2017 Unilingual English 61 19 8 3 3 0 5 85 7 965
2017 Unilingual French 54 23 10 2 3 0 9 84 5 61
2017 Either English or French 60 20 9 2 2 1 7 86 4 274

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 68 19 6 1 1 0 4 91 3 703
2019 Unilingual English 63 17 10 4 2 0 3 84 6 1075
2019 Unilingual French 65 15 9 7 1 0 3 82 9 64
2019 Either English or French 69 13 7 4 3 0 3 85 7 286
2017 Bilingual 66 14 8 3 3 1 4 85 6 649
2017 Unilingual English 63 19 6 3 5 1 3 85 9 972
2017 Unilingual French 68 16 7 6 2 0 2 85 8 61
2017 Either English or French 50 18 9 9 9 1 3 71 20 276

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 74 12 6 3 3 0 3 88 6 705
2019 Unilingual English 68 15 7 3 5 1 2 86 8 1076
2019 Unilingual French 72 11 6 6 6 0 0 83 11 64
2019 Either English or French 58 19 7 4 11 0 1 77 15 286
2017 Bilingual 53 28 10 5 2 0 3 83 7 649
2017 Unilingual English 51 29 13 3 2 0 2 82 5 970
2017 Unilingual French 51 30 13 3 0 0 3 83 3 61
2017 Either English or French 53 31 9 4 2 0 1 85 7 275

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 29 12 2 1 0 2 86 2 703
2019 Unilingual English 56 28 11 2 2 0 1 84 5 1072
2019 Unilingual French 55 26 11 5 1 0 1 82 6 64
2019 Either English or French 53 31 11 2 3 0 1 84 4 285

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 33 34 12 4 0 0 50 16 707
2019 Unilingual English 17 34 27 14 7 0 0 51 22 1079
2019 Unilingual French 4 40 31 19 6 0 0 44 25 64
2019 Either English or French 20 41 24 11 4 0 0 61 15 288
2017 Bilingual 9 28 39 15 8 0 0 38 23 650
2017 Unilingual English 11 28 37 15 9 0 0 40 23 970
2017 Unilingual French 5 17 42 29 8 0 0 21 37 61
2017 Either English or French 18 32 33 10 8 0 0 50 17 274

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 22 35 22 11 0 0 33 32 704
2019 Unilingual English 13 23 36 19 9 0 0 28 36 1078
2019 Unilingual French 12 16 40 22 10 0 0 32 28 63
2019 Either English or French 11 16 38 27 9 0 0 36 26 287
2017 Bilingual 9 26 39 18 7 0 0 26 35 646
2017 Unilingual English 15 24 37 17 8 0 0 25 38 968
2017 Unilingual French 8 33 45 9 5 0 0 14 41 61
2017 Either English or French 12 26 30 20 11 1 0 31 38 274

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 36 8 3 1 0 0 88 4 703
2019 Unilingual English 48 36 8 6 2 0 0 84 7 1076
2019 Unilingual French 39 38 16 4 3 0 0 76 7 64
2019 Either English or French 51 36 7 3 1 1 1 88 4 286
2017 Bilingual 45 37 10 4 3 0 0 83 7 650
2017 Unilingual English 42 39 9 6 4 0 0 81 10 971
2017 Unilingual French 26 50 11 7 5 0 0 76 12 61
2017 Either English or French 46 41 5 5 1 1 1 88 6 275

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 38 13 11 7 1 0 69 19 708
2019 Unilingual English 29 34 14 14 10 0 0 62 24 1079
2019 Unilingual French 24 41 19 8 7 0 0 65 16 64
2019 Either English or French 34 35 12 9 8 1 0 70 18 286
2017 Bilingual 20 42 13 13 11 1 0 62 24 648
2017 Unilingual English 19 38 13 16 13 1 0 57 29 970
2017 Unilingual French 11 38 19 18 11 3 0 50 30 61
2017 Either English or French 26 38 13 15 7 2 0 65 22 276
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 17 83 706
2019 Unilingual English 21 79 1079
2019 Unilingual French 21 79 64
2019 Either English or French 17 83 288
2017 Bilingual 22 78 650
2017 Unilingual English 26 74 970
2017 Unilingual French 24 76 61
2017 Either English or French 25 75 274
2014 Bilingual 15 85 593
2014 Unilingual English 21 79 826
2014 Unilingual French 14 86 30
2014 Either English or French 19 81 193

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 91 9 124
2019 Unilingual English 85 15 233
2019 Unilingual French 86 14 14
2019 Either English or French 81 19 54
2017 Bilingual 79 21 144
2017 Unilingual English 80 20 252
2017 Unilingual French 80 20 15
2017 Either English or French 77 23 70
2014 Bilingual 85 15 83
2014 Unilingual English 76 24 190
2014 Either English or French 81 19 43

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 28 4 11 3 0 0 81 15 112
2019 Unilingual English 50 27 5 11 7 0 0 77 18 194
2019 Unilingual French 51 33 16 0 0 0 0 84 0 12
2019 Either English or French 41 31 7 19 2 0 0 72 21 44
2017 Bilingual 44 37 6 9 3 0 1 81 13 114
2017 Unilingual English 38 41 5 12 2 0 0 80 15 201
2017 Unilingual French 41 50 0 8 0 0 0 92 8 12
2017 Either English or French 44 28 2 19 4 0 4 75 23 54
2014 Bilingual 47 27 5 16 3 1 0 75 20 68
2014 Unilingual English 48 31 7 8 5 0 0 79 14 154
2014 Either English or French 70 19 2 9 0 0 0 89 9 33
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 30 25 14 10 1 0 20 80 704
2019 Unilingual English 23 33 22 10 11 1 0 23 77 1078
2019 Unilingual French 16 39 21 7 16 0 1 16 84 64
2019 Either English or French 23 35 19 9 10 4 0 24 76 286
2017 Bilingual 22 23 24 10 17 3 0 23 77 648
2017 Unilingual English 25 21 19 14 17 2 0 26 74 972
2017 Unilingual French 17 20 18 19 26 0 0 17 83 61
2017 Either English or French 25 25 18 14 16 1 1 25 75 276

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 64 36 554
2019 Unilingual English 60 40 830
2019 Unilingual French 51 49 52
2019 Either English or French 67 33 214

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 41 59 545
2019 Unilingual English 43 57 822
2019 Unilingual French 40 60 52
2019 Either English or French 48 52 211

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 14 24 19 18 17 2 6 41 38 545
2019 Unilingual English 13 21 18 20 21 1 6 37 44 823
2019 Unilingual French 11 11 27 14 27 0 9 25 46 51
2019 Either English or French 16 23 17 17 20 1 7 42 40 212
2017 Bilingual 11 23 12 19 25 2 8 37 49 483
2017 Unilingual English 9 22 12 17 33 2 5 33 54 702
2017 Unilingual French 10 20 14 21 27 0 9 33 52 50
2017 Either English or French 14 22 13 17 24 2 8 40 45 204

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 5 19 15 17 34 3 8 27 56 544
2019 Unilingual English 8 15 18 18 34 1 6 25 56 820
2019 Unilingual French 7 8 27 24 27 0 7 16 55 52
2019 Either English or French 7 24 16 18 24 2 8 35 47 210
2017 Bilingual 4 8 10 19 50 2 7 13 76 484
2017 Unilingual English 3 8 10 17 54 1 6 12 77 700
2017 Unilingual French 0 6 10 30 50 0 5 6 83 50
2017 Either English or French 5 11 11 16 51 2 4 17 71 204

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 17 14 7 9 1 9 67 18 698
2019 Unilingual English 43 19 14 8 8 0 6 67 18 1067
2019 Unilingual French 34 18 11 16 7 0 13 60 27 64
2019 Either English or French 45 21 10 8 7 0 8 73 16 282
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