2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	40	4	12	4	81	16	1681
2019	First official language - French	40	43	5	10	3	83	13	453
2017	First official language - English	36	46	4	11	3	82	14	1598
2017	First official language - French	28	54	6	9	3	81	13	358
2014	First official language - English	34	43	5	13	6	77	18	1335
2014	First official language - French	36	40	6	11	8	76	18	314
2011	First official language - English	35	46	3	12	4	81	16	1922
2011	First official language - French	45	40	5	7	2	86	9	1116
2008	First official language - English	40	45	3	9	3	85	12	2245
2008	First official language - French	45	44	5	5	1	89	5	1145

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	81	13	3	1	1	1	95	2	1685
2019	First official language - French	42	29	10	14	5	1	71	19	454
2017	First official language - English	80	14	3	1	1	1	95	3	1597
2017	First official language - French	36	33	9	16	7	0	68	22	357
2014	First official language - English	74	16	3	3	1	1	92	4	1333
2014	First official language - French	34	29	13	17	7	0	63	24	314
2011	First official language - English	74	16	3	4	1	2	92	5	1918
2011	First official language - French	52	21	5	8	4	10	81	14	1109
2008	First official language - English	80	13	2	3	1	1	94	4	2240
2008	First official language - French	53	20	5	9	4	9	80	14	1142

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	31	6	10	5	0	0	79	15	1686
2019	First official language - French	42	35	6	12	4	0	0	77	17	453
2017	First official language - English	43	33	5	11	8	0	0	76	19	1595
2017	First official language - French	33	38	8	14	7	0	0	71	21	358
2014	First official language - English	43	31	5	12	7	1	0	75	20	1333
2014	First official language - French	41	35	7	13	5	0	0	76	17	314
2011	First official language - English	45	35	6	9	5	0	0	79	15	1916
2011	First official language - French	39	40	9	7	4	0	1	80	11	1107

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	38	10	18	11	0	62	28	1676
2019	First official language - French	21	40	15	15	9	0	61	24	454
2018	First official language - English	17	47	8	18	9	0	64	28	1227
2018	First official language - French	19	43	16	18	4	0	62	23	294
2017	First official language - English	21	41	9	19	10	0	62	29	1592
2017	First official language - French	17	43	17	17	6	0	60	23	358
2014	First official language - English	19	36	10	21	13	0	55	34	1336
2014	First official language - French	18	40	17	13	13	0	58	26	314
2011	First official language - English	21	40	13	17	10	0	61	27	1924
2011	First official language - French	32	38	15	10	4	1	71	14	1114
2008	First official language - English	23	45	10	15	7	1	68	22	2239
2008	First official language - French	32	41	14	9	4	1	73	13	1144

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	35	7	8	4	81	12	1676
2019	First official language - French	40	43	8	5	4	83	9	447
2017	First official language - English	46	33	7	10	4	79	14	1594
2017	First official language - French	36	45	8	9	2	81	11	357
2014	First official language - English	42	36	7	9	5	78	14	1335
2014	First official language - French	39	40	9	7	5	79	12	314

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	30	7	9	4	0	0	79	14	1681
2019	First official language - French	51	30	9	5	3	0	1	82	9	450
2018	First official language - English	42	31	10	9	7	0	0	74	17	1225
2018	First official language - French	42	34	10	8	4	0	1	77	13	295
2017	First official language - English	43	32	7	10	7	0	0	75	17	1598
2017	First official language - French	37	36	11	7	8	0	1	74	15	357
2014	First official language - English	38	28	10	13	10	1	0	67	22	1335
2014	First official language - French	31	37	14	11	5	0	1	69	17	314
2011	First official language - English	41	33	8	10	8	1	0	74	18	1920
2011	First official language - French	32	37	16	7	4	1	3	72	12	1113

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	37	10	7	4	78	12	1687
2019	First official language - French	42	39	11	5	3	81	9	454
2018	First official language - English	35	42	10	9	4	77	13	1218
2018	First official language - French	36	44	12	5	3	80	8	294
2017	First official language - English	37	42	8	8	5	79	12	1597
2017	First official language - French	33	47	10	6	4	80	10	358
2014	First official language - English	30	42	11	10	7	71	17	1336
2014	First official language - French	32	41	11	11	4	73	16	314
2011	First official language - English	37	38	10	9	7	75	16	1917
2011	First official language - French	42	37	12	6	2	79	9	1108
2008	First official language - English	44	40	6	7	3	84	10	2221
2008	First official language - French	40	41	12	4	2	82	6	1146

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	36	13	13	7	0	0	66	20	1684
2019	First official language - French	30	37	17	11	5	0	0	67	16	454
2018	First official language - English	23	32	16	17	12	0	0	55	29	1227
2018	First official language - French	25	34	19	14	8	0	0	58	22	293
2017	First official language - English	25	35	14	14	11	0	0	60	26	1598
2017	First official language - French	25	33	23	11	8	0	0	58	19	355
2014	First official language - English	21	34	16	15	14	0	0	55	29	1336
2014	First official language - French	22	35	22	12	10	0	0	57	21	314
2011	First official language - English	20	37	15	15	12	0	0	57	28	1921
2011	First official language - French	21	35	22	13	7	1	1	57	20	1116

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	41	11	13	5	72	17	1676
2019	First official language - French	29	46	11	11	3	76	13	452
2018	First official language - English	27	41	13	13	6	68	19	1228
2018	First official language - French	27	37	17	14	4	64	19	295
2017	First official language - English	31	39	12	12	6	69	18	1596
2017	First official language - French	26	49	13	9	4	75	12	357

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	37	8	6	2	0	0	84	8	1681
2019	First official language - French	41	40	13	3	2	0	0	82	5	453
2018	First official language - English	45	40	7	5	1	0	0	86	7	1224
2018	First official language - French	40	45	8	4	2	1	0	86	6	294
2017	First official language - English	44	40	8	5	3	0	0	84	8	1595
2017	First official language - French	39	42	11	4	3	0	0	81	8	358
2014	First official language - English	37	36	13	9	5	1	0	73	14	1336
2014	First official language - French	33	39	17	4	7	0	0	73	10	313
2011	First official language - English	36	41	11	7	4	1	0	78	11	1921
2011	First official language - French	34	42	15	5	2	2	1	78	7	1113
2008	First official language - English	52	35	6	4	2	0	0	88	7	2239
2008	First official language - French	42	43	11	3	1	1	0	85	4	1144

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	33	13	12	7	68	19	1688
2019	First official language - French	33	39	14	8	6	73	14	454
2018	First official language - English	28	36	14	11	10	65	22	1220
2018	First official language - French	28	36	14	15	8	64	23	292
2017	First official language - English	29	36	12	12	11	65	23	1597
2017	First official language - French	27	38	16	12	8	65	20	358

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	28	9	4	1	85	6	1675
2019	First official language - French	55	34	7	2	2	89	4	449
2018	First official language - English	51	33	11	4	1	84	6	1210
2018	First official language - French	54	36	6	2	2	90	4	293
2017	First official language - English	57	31	7	3	1	88	5	1597
2017	First official language - French	52	39	7	2	1	91	3	357
2014	First official language - English	61	25	7	4	2	87	6	1336
2014	First official language - French	56	28	8	3	4	85	7	314
2011	First official language - English	62	27	6	3	2	90	4	1917
2011	First official language - French	61	31	6	2	1	92	3	1111

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	35	11	14	9	0	66	23	1678
2019	First official language - French	29	40	15	10	7	0	69	17	453
2018	First official language - English	23	38	13	15	12	0	61	26	1218
2018	First official language - French	24	37	14	15	10	0	61	25	293
2017	First official language - English	26	37	11	15	10	0	64	25	1595
2017	First official language - French	26	34	18	13	10	0	59	23	357
2014	First official language - English	21	38	10	14	16	1	59	30	1335
2014	First official language - French	20	35	14	14	15	1	56	30	313
2011	First official language - English	26	38	12	13	10	0	65	23	1918
2011	First official language - French	26	38	17	11	6	2	65	17	1105

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	33	15	11	8	0	66	19	1687
2019	First official language - French	32	36	19	6	8	0	68	14	453
2018	First official language - English	27	32	18	12	11	0	59	23	1214
2018	First official language - French	25	39	15	12	8	0	64	20	291
2017	First official language - English	30	34	14	12	10	0	64	22	1596
2017	First official language - French	26	37	19	9	10	0	62	19	357
2014	First official language - English	25	33	16	13	13	0	58	26	1337
2014	First official language - French	25	32	16	13	13	1	57	26	314

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	37	11	11	6	72	17	1669
2019	First official language - French	34	38	12	10	5	73	15	448
2018	First official language - English	28	37	14	12	8	65	21	1222
2018	First official language - French	25	38	16	14	6	63	21	293
2017	First official language - English	32	36	12	11	9	68	19	1598
2017	First official language - French	23	39	16	14	7	62	22	356
2014	First official language - English	28	31	15	15	11	59	26	1334
2014	First official language - French	26	39	14	10	11	65	20	314
2011	First official language - English	33	39	10	11	7	72	18	1916
2011	First official language - French	33	40	15	8	3	73	12	1110

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	33	10	7	3	0	81	10	1685
2019	First official language - French	47	38	8	5	2	0	85	7	452
2018	First official language - English	40	37	12	8	3	0	77	11	1220
2018	First official language - French	40	44	11	3	2	0	84	5	293
2017	First official language - English	42	37	10	6	4	0	79	10	1597
2017	First official language - French	37	47	9	5	2	1	84	7	357
2014	First official language - English	41	35	10	9	4	0	77	13	1332
2014	First official language - French	40	37	10	9	3	0	78	13	313
2011	First official language - English	41	39	8	7	5	0	81	12	1926
2011	First official language - French	48	37	9	4	1	0	85	6	1113
2008	First official language - English	50	37	6	5	2	0	87	8	2246
2008	First official language - French	47	40	9	3	1	0	87	4	1148

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	26	18	11	12	0	1	59	23	1684
2019	First official language - French	33	32	18	10	7	0	0	65	17	452
2018	First official language - English	28	25	19	13	14	0	1	54	27	1225
2018	First official language - French	30	28	16	14	12	0	0	57	27	295
2017	First official language - English	28	29	18	13	12	0	1	58	25	1596
2017	First official language - French	27	33	17	16	7	0	1	60	23	356
2014	First official language - English	25	26	23	11	15	0	1	51	26	1336
2014	First official language - French	27	35	16	9	11	1	1	63	20	314
2011	First official language - English	28	26	21	12	12	0	1	55	24	1917
2011	First official language - French	36	33	18	8	6	0	1	69	13	1112
2008	First official language - English	27	30	23	11	8	0	1	58	19	2244
2008	First official language - French	32	33	19	10	6	0	1	66	16	1148

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	26	34	15	8	0	1	23	42	1684
2019	First official language - French	11	29	33	18	6	1	2	24	41	453
2018	First official language - English	14	29	33	15	6	1	1	21	45	1226
2018	First official language - French	11	36	34	12	5	0	2	18	48	293
2017	First official language - English	17	25	35	14	7	0	2	22	43	1589
2017	First official language - French	13	34	27	16	6	0	3	24	48	357
2014	First official language - English	20	31	30	12	5	1	1	18	52	1336
2014	First official language - French	17	28	38	11	4	2	1	16	46	314
2011	First official language - English	23	29	29	10	7	0	1	17	53	1915
2011	First official language - French	12	30	29	16	7	1	4	25	44	1101
2008	First official language - English	13	28	35	14	7	0	2	21	43	2240
2008	First official language - French	9	30	33	17	7	1	3	25	40	1128

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	20	29	22	14	1	1	37	33	1680
2019	First official language - French	11	24	29	25	7	2	2	34	36	449
2018	First official language - English	13	23	29	22	10	2	1	33	37	1219
2018	First official language - French	14	25	35	18	7	1	1	25	39	293
2017	First official language - English	12	20	31	19	13	2	3	33	34	1586
2017	First official language - French	12	26	30	18	9	3	2	29	39	356
2014	First official language - English	23	24	28	15	7	2	1	23	48	1330
2014	First official language - French	18	36	31	9	3	1	3	12	56	313
2011	First official language - English	20	22	28	16	10	2	2	27	45	1915
2011	First official language - French	10	21	27	19	12	5	6	35	35	1097
2008	First official language - English	9	18	31	25	13	2	3	39	28	2234
2008	First official language - French	8	19	28	22	13	5	6	39	30	1123

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	21	32	20	11	1	2	32	35	1679
2019	First official language - French	14	26	31	15	7	2	4	24	43	451
2018	First official language - English	14	23	31	18	9	1	2	29	39	1222
2018	First official language - French	19	32	26	16	6	1	1	22	51	292
2017	First official language - English	15	22	33	17	9	1	3	27	39	1586
2017	First official language - French	16	31	29	10	8	2	4	20	50	356
2014	First official language - English	25	22	26	13	8	2	3	23	50	1331
2014	First official language - French	26	29	27	8	5	3	2	14	58	314
2011	First official language - English	22	23	28	14	8	1	3	23	47	1919
2011	First official language - French	18	26	27	12	6	4	7	21	49	1096
2008	First official language - English	17	24	28	17	9	2	3	28	43	2235
2008	First official language - French	12	25	30	14	6	5	6	23	43	1124

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	15	30	28	16	0	2	45	24	1673
2019	First official language - French	10	17	38	22	11	1	2	34	27	449
2018	First official language - English	10	17	33	25	13	1	2	39	27	1212
2018	First official language - French	14	24	34	19	7	1	2	27	39	292
2017	First official language - English	12	17	31	22	14	1	3	38	30	1583
2017	First official language - French	13	24	32	17	9	1	4	28	39	354
2014	First official language - English	20	18	29	21	9	1	2	31	40	1325
2014	First official language - French	25	15	36	13	6	1	4	19	43	312
2011	First official language - English	16	18	32	21	10	1	3	32	35	1908
2011	First official language - French	13	22	30	17	10	3	6	29	38	1094
2008	First official language - English	9	16	33	26	12	1	3	40	26	2234
2008	First official language - French	9	20	34	22	8	2	5	32	31	1119

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	18	27	20	17	1	2	38	35	1679
2019	First official language - French	12	20	28	23	13	1	4	37	33	449
2018	First official language - English	20	25	27	15	9	2	2	25	47	1223
2018	First official language - French	23	25	30	15	5	1	2	20	50	292
2017	First official language - English	22	23	26	14	12	1	3	27	46	1587
2017	First official language - French	20	29	24	13	8	2	3	23	52	356
2014	First official language - English	33	24	23	10	7	1	2	18	59	1335
2014	First official language - French	31	25	29	7	5	1	2	12	58	314
2011	First official language - English	32	24	23	10	8	1	2	19	58	1919
2011	First official language - French	18	26	25	16	8	1	5	25	48	1096
2008	First official language - English	17	24	28	17	10	1	3	28	43	2235
2008	First official language - French	13	24	32	17	8	1	5	27	39	1129

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	20	28	20	14	2	3	37	34	1674
2019	First official language - French	13	22	30	20	8	3	3	31	37	447
2018	First official language - English	15	21	29	19	11	2	3	32	38	1220
2018	First official language - French	21	24	27	19	6	3	0	26	47	292
2017	First official language - English	12	19	28	21	12	4	4	36	33	1585
2017	First official language - French	15	25	28	19	8	2	2	28	42	357
2014	First official language - English	15	16	27	23	11	3	4	37	34	1333
2014	First official language - French	19	23	27	18	8	2	4	27	44	313
2011	First official language - English	12	16	28	24	14	2	4	41	30	1904
2011	First official language - French	12	26	27	18	9	3	5	29	41	1095
2008	First official language - English	11	20	28	23	13	2	4	38	33	2230
2008	First official language - French	12	27	26	18	11	3	4	31	41	1125

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	23	32	17	9	1	1	26	41	1685
2019	First official language - French	14	25	34	16	7	2	2	24	41	451
2018	First official language - English	19	25	34	14	5	1	1	20	45	1225
2018	First official language - French	18	28	36	10	5	3	0	15	47	294
2017	First official language - English	18	25	33	13	7	1	2	21	45	1586
2017	First official language - French	18	29	34	10	6	1	1	17	48	354
2014	First official language - English	22	27	29	12	6	1	3	20	51	1331
2014	First official language - French	21	26	34	13	4	0	2	18	47	311

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	12	22	36	19	9	0	1	29	35	1684
2019	First official language - French	13	25	37	21	4	0	1	25	39	453

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	83	9	4	1	1	1	3	95	2	1685
2019	First official language - French	44	23	10	13	8	0	0	68	22	453
2017	First official language - English	81	9	4	1	1	0	3	94	2	1595
2017	First official language - French	48	24	7	11	9	0	2	73	20	358
2014	First official language - English	77	13	4	1	1	0	3	93	3	1337
2014	First official language - French	44	24	8	12	9	0	2	70	21	314
2011	First official language - English	78	10	4	2	1	1	4	93	3	1917
2011	First official language - French	61	22	5	5	5	0	2	85	10	1113
2008	First official language - English	77	8	5	2	1	0	7	92	3	2243
2008	First official language - French	62	22	4	4	5	0	2	85	10	1144

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	28	15	11	8	5	3	63	20	1683
2019	First official language - French	27	34	14	7	7	6	4	68	16	450
2018	First official language - English	20	29	20	14	10	5	3	53	26	1226
2018	First official language - French	22	37	17	10	7	3	3	63	19	294
2017	First official language - English	28	29	15	10	11	5	3	61	23	1595
2017	First official language - French	22	31	17	14	9	5	3	57	24	358
2014	First official language - English	28	27	18	11	9	4	3	59	22	1336
2014	First official language - French	19	32	17	6	13	6	6	59	21	312

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	26	10	11	7	0	73	18	1686
2019	First official language - French	48	31	8	7	6	0	79	13	454
2018	First official language - English	33	32	9	14	10	1	66	25	1224
2018	First official language - French	45	29	10	9	6	1	74	15	293
2017	First official language - English	41	28	9	11	10	1	70	21	1597
2017	First official language - French	39	35	10	9	7	0	75	15	358
2014	First official language - English	39	30	9	11	9	1	70	21	1335
2014	First official language - French	38	34	11	8	8	1	73	16	314

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	32	5	9	3	0	82	13	1680
2019	First official language - French	51	35	7	4	2	0	86	7	452
2018	First official language - English	43	35	7	10	4	0	78	14	1228
2018	First official language - French	42	43	6	5	3	1	85	8	293
2017	First official language - English	44	35	8	8	5	0	79	13	1594
2017	First official language - French	39	41	10	7	3	0	80	11	357
2014	First official language - English	40	37	8	11	4	0	77	15	1335
2014	First official language - French	39	40	10	9	2	0	79	11	314

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	37	10	6	3	1	82	9	1686
2019	First official language - French	43	41	8	4	3	1	85	7	453
2018	First official language - English	36	39	13	6	4	2	76	11	1225
2018	First official language - French	38	37	15	6	3	2	76	8	294

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	23	15	5	3	1	4	76	8	1686
2019	First official language - French	47	28	12	4	3	1	4	79	8	453

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	29	12	9	7	1	1	72	16	1686
2019	First official language - French	43	33	12	6	6	0	0	76	12	453
2018	First official language - English	35	32	14	9	9	0	0	68	18	1220
2018	First official language - French	34	32	12	15	5	1	1	67	20	292
2017	First official language - English	39	32	10	10	9	0	0	71	18	1597
2017	First official language - French	32	36	16	9	5	1	1	70	14	358
2014	First official language - English	43	30	10	9	7	1	0	74	16	1337
2014	First official language - French	35	36	11	7	7	2	2	74	15	314
2011	First official language - English	36	34	12	11	7	0	0	70	18	1924
2011	First official language - French	31	39	17	8	5	0	1	71	13	1113
2008	First official language - English	34	35	11	11	8	1	0	70	20	2247
2008	First official language - French	34	37	15	8	5	0	0	71	13	1145

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	24	10	6	4	1	1	79	10	1682
2019	First official language - French	52	28	9	4	3	3	1	83	8	451
2018	First official language - English	44	30	13	6	6	1	0	75	12	1215
2018	First official language - French	43	27	16	8	4	1	1	71	12	291
2017	First official language - English	47	27	10	8	5	2	1	76	13	1597
2017	First official language - French	41	33	11	7	5	2	0	76	13	358
2014	First official language - English	50	24	11	7	6	1	1	76	13	1335
2014	First official language - French	46	31	8	3	8	2	2	80	11	314
2011	First official language - English	43	31	11	7	6	2	0	75	13	1921
2011	First official language - French	36	35	15	8	3	3	1	73	11	1111
2008	First official language - English	44	29	9	9	6	3	1	75	15	2249
2008	First official language - French	36	37	16	6	4	2	0	74	9	1143

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	26	10	10	5	0	1	75	15	1673
2019	First official language - French	45	34	10	6	4	0	0	80	10	453
2018	First official language - English	41	29	11	11	8	0	0	70	18	1213
2018	First official language - French	40	32	13	9	6	0	0	73	14	292
2017	First official language - English	43	30	9	10	7	0	0	74	17	1594
2017	First official language - French	35	38	12	9	5	0	1	74	14	358
2014	First official language - English	46	27	11	9	7	0	0	73	16	1337
2014	First official language - French	43	31	8	9	7	0	2	76	16	314
2011	First official language - English	38	35	9	9	8	0	0	74	17	1917
2011	First official language - French	35	41	11	7	4	1	1	77	12	1112
2008	First official language - English	41	33	8	11	7	1	0	74	18	2247
2008	First official language - French	38	37	13	7	4	0	0	76	11	1144

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	87	6	2	1	0	3	97	1	1674
2019	First official language - French	69	15	6	5	5	1	84	10	450
2017	First official language - English	87	6	3	1	0	2	96	1	1597
2017	First official language - French	65	19	6	2	6	2	85	8	357
2014	First official language - English	85	7	3	1	1	2	95	2	1334
2014	First official language - French	65	12	4	7	8	4	81	15	314
2011	First official language - English	83	8	3	1	1	3	95	2	1916
2011	First official language - French	72	18	3	3	3	1	91	6	1108
2008	First official language - English	85	5	3	1	1	6	95	2	2245
2008	First official language - French	75	14	3	2	4	1	90	7	1145

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	63	19	6	4	4	2	3	86	8	1685
2019	First official language - French	64	21	5	3	3	1	2	88	7	453
2017	First official language - English	56	22	6	5	5	3	3	83	11	1592
2017	First official language - French	46	30	7	6	6	1	3	80	12	358
2014	First official language - English	59	17	7	6	5	2	3	81	12	1337
2014	First official language - French	49	28	5	3	9	2	5	82	13	314
2011	First official language - English	56	24	5	6	5	1	2	83	11	1918
2011	First official language - French	35	28	12	7	5	2	10	71	15	1108

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	63	21	8	3	4	1	85	7	1683
2019	First official language - French	60	25	6	3	4	1	87	7	454
2018	First official language - English	54	25	10	5	5	0	79	10	1217
2018	First official language - French	53	26	10	5	6	1	79	11	290
2017	First official language - English	58	21	9	5	5	1	81	10	1595
2017	First official language - French	53	26	14	3	4	1	80	6	358

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	26	8	7	5	0	80	12	1687
2019	First official language - French	54	28	7	7	4	0	82	10	452
2018	First official language - English	45	26	11	10	8	0	71	18	1220
2018	First official language - French	45	28	12	10	5	1	73	15	292
2017	First official language - English	52	24	8	8	8	0	76	16	1590
2017	First official language - French	48	27	13	7	4	0	75	12	357
2014	First official language - English	55	20	10	8	7	0	76	14	1335
2014	First official language - French	46	32	9	3	8	2	80	11	313

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	49	16	9	1	0	1	73	10	289
2019	First official language - French	17	53	20	6	2	1	1	71	8	83

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	31	16	9	5	5	0	69	14	1681
2019	First official language - French	35	36	14	8	3	5	0	74	11	452
2018	First official language - English	27	30	18	11	6	7	0	62	18	1226
2018	First official language - French	28	33	17	10	6	6	0	66	17	294
2017	First official language - English	31	30	15	9	7	8	0	66	18	1597
2017	First official language - French	23	41	17	5	5	9	1	70	11	357
2014	First official language - English	18	25	20	13	15	8	0	48	30	1337
2014	First official language - French	21	28	25	10	9	6	0	53	21	314
2011	First official language - English	19	28	22	14	11	6	0	50	27	1922
2011	First official language - French	18	35	23	9	5	8	1	59	15	1107

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	32	16	12	7	2	0	64	19	1684
2019	First official language - French	31	33	19	11	4	1	0	66	15	449
2018	First official language - English	23	32	17	16	10	3	0	56	27	1221
2018	First official language - French	21	35	21	12	9	1	0	57	22	295
2017	First official language - English	27	30	15	16	9	2	0	58	26	1597
2017	First official language - French	15	40	22	13	8	2	0	56	21	356
2014	First official language - English	15	21	19	19	21	4	1	38	43	1336
2014	First official language - French	12	30	22	20	15	2	0	42	35	314
2011	First official language - English	15	28	19	20	17	2	0	43	38	1913
2011	First official language - French	19	30	25	13	8	4	1	51	22	1107
2008	First official language - English	26	34	15	14	10	3	0	61	24	2240
2008	First official language - French	21	36	21	11	5	5	1	60	17	1141

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	30	18	18	8	4	0	54	27	1679
2019	First official language - French	21	31	24	13	8	4	0	54	22	451
2018	First official language - English	15	27	19	21	13	6	0	44	36	1224
2018	First official language - French	13	30	22	16	13	5	0	46	31	294
2017	First official language - English	17	26	17	20	13	6	1	46	35	1594
2017	First official language - French	9	32	24	20	11	3	0	43	32	357
2014	First official language - English	11	17	19	22	25	5	0	30	50	1335
2014	First official language - French	10	23	22	24	16	5	0	35	42	314
2011	First official language - English	8	26	19	24	18	5	0	36	44	1915
2011	First official language - French	12	29	28	14	6	10	1	46	22	1108
2008	First official language - English	12	34	15	22	11	5	0	49	35	2244
2008	First official language - French	13	34	26	11	6	8	1	52	19	1142

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	18	32	16	20	12	2	51	32	1682
2019	First official language - French	21	31	20	19	9	1	52	28	451
2018	First official language - English	14	26	17	23	17	3	41	41	1223
2018	First official language - French	14	28	22	21	13	1	43	35	294
2017	First official language - English	18	29	15	21	14	3	49	36	1592
2017	First official language - French	12	34	22	18	12	2	46	31	357
2014	First official language - English	11	20	15	24	27	3	32	52	1335
2014	First official language - French	11	25	20	20	19	5	37	41	312
2011	First official language - English	10	27	15	25	20	3	38	47	1915
2011	First official language - French	15	37	20	16	8	4	55	24	1109
2008	First official language - English	16	37	11	22	11	3	54	34	2244
2008	First official language - French	20	42	18	13	4	3	63	18	1143

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	21	11	3	3	11	2	81	7	1682
2019	First official language - French	45	25	17	6	4	3	1	72	10	454

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	44	15	9	3	1	0	73	12	1685
2019	First official language - French	29	41	19	7	3	0	0	71	10	452
2018	First official language - English	24	44	16	11	5	1	0	69	16	1219
2018	First official language - French	23	47	17	10	4	0	0	69	14	292
2017	First official language - English	31	40	14	10	4	1	0	72	14	1598
2017	First official language - French	25	46	16	8	4	1	0	72	12	358
2014	First official language - English	16	30	20	19	12	3	1	48	32	1336
2014	First official language - French	16	37	20	14	12	1	0	53	27	314
2011	First official language - English	22	41	16	12	7	1	0	64	20	1915
2011	First official language - French	25	43	19	8	3	2	1	69	11	1112

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	14	31	16	22	15	1	0	46	38	1683
2019	First official language - French	13	30	21	22	13	1	0	43	36	448

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	34	14	11	7	2	1	67	18	1686
2019	First official language - French	27	37	17	12	5	2	0	66	17	450
2018	First official language - English	29	38	14	11	6	2	0	69	17	1220
2018	First official language - French	24	42	14	11	7	2	1	67	19	291
2017	First official language - English	37	33	12	9	6	2	1	72	15	1594
2017	First official language - French	28	41	10	13	6	2	1	71	19	357
2014	First official language - English	37	34	15	6	5	2	1	73	12	1336
2014	First official language - French	27	43	12	7	8	2	0	72	16	313
2011	First official language - English	38	34	11	9	5	3	1	74	14	1913
2011	First official language - French	30	39	12	9	4	5	1	73	15	1108
2008	First official language - English	36	34	12	9	4	3	1	74	14	2243
2008	First official language - French	29	39	12	9	4	6	1	73	14	1143

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	38	18	8	4	1	69	12	1679
2019	First official language - French	32	37	21	8	2	0	69	10	450
2018	First official language - English	29	37	19	9	5	1	67	14	1214
2018	First official language - French	25	36	25	10	3	1	61	13	291

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	23	20	14	13	8	2	48	29	1686
2019	First official language - French	22	24	21	11	8	12	3	54	22	450
2018	First official language - English	18	21	20	15	15	9	1	44	34	1222
2018	First official language - French	18	26	22	9	15	6	3	49	27	290
2017	First official language - English	19	22	17	18	14	9	2	46	35	1596
2017	First official language - French	16	28	19	12	13	8	3	50	29	358
2014	First official language - English	16	24	16	18	14	8	4	45	36	1335
2014	First official language - French	14	24	17	16	12	12	5	46	34	313
2011	First official language - English	16	24	19	19	14	8	1	43	36	1920
2011	First official language - French	16	27	22	14	9	9	4	49	26	1110

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	31	16	15	11	3	0	57	26	1681
2019	First official language - French	26	35	18	14	7	1	0	61	21	453
2018	First official language - English	18	26	18	20	15	3	0	45	36	1216
2018	First official language - French	16	35	19	17	11	3	0	52	28	291
2017	First official language - English	20	28	16	18	14	4	1	50	34	1597
2017	First official language - French	17	37	20	17	6	2	0	55	24	358
2014	First official language - English	13	23	20	21	18	4	2	38	41	1336
2014	First official language - French	16	25	19	17	16	7	0	44	36	313
2011	First official language - English	15	30	17	18	17	2	0	46	36	1922
2011	First official language - French	24	33	19	12	7	3	2	60	20	1109
2008	First official language - English	21	36	15	16	10	2	0	58	27	2246
2008	First official language - French	21	38	19	12	5	3	1	62	18	1145

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	28	14	14	16	3	2	55	31	1685
2019	First official language - French	20	32	17	14	13	3	2	55	28	452
2018	First official language - English	18	27	14	17	20	2	2	47	39	1222
2018	First official language - French	15	30	17	17	16	3	3	48	35	291
2017	First official language - English	18	24	14	17	21	3	2	44	41	1594
2017	First official language - French	14	31	18	17	16	3	2	47	34	357
2014	First official language - English	10	19	18	19	24	4	4	32	48	1336
2014	First official language - French	13	24	14	16	23	7	3	41	44	314
2011	First official language - English	10	23	16	18	28	2	3	35	48	1921
2011	First official language - French	12	23	21	17	15	4	8	41	36	1116
2008	First official language - English	17	31	13	19	17	2	2	50	37	2246
2008	First official language - French	15	27	20	16	11	3	7	47	30	1146

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	23	12	4	2	1	5	81	7	1683
2019	First official language - French	55	22	10	3	3	1	6	83	6	453

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	10	9	6	7	2	12	75	15	1682
2019	First official language - French	55	10	7	4	6	1	17	79	12	451

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	24	15	8	6	2	4	70	14	1679
2019	First official language - French	41	24	16	7	5	0	6	70	12	451

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	21	16	9	7	3	4	66	17	1676
2019	First official language - French	39	24	15	6	7	2	7	70	14	450

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	19	13	10	12	2	4	62	24	1681
2019	First official language - French	35	22	17	9	10	2	6	61	21	450

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	16	8	3	3	2	5	86	6	1685
2019	First official language - French	62	14	9	3	3	2	7	84	6	450

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	78	8	2	1	2	3	5	94	4	1680
2019	First official language - French	75	8	3	2	2	3	6	92	5	450

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	77	6	3	1	2	2	8	93	3	1672
2019	First official language - French	76	7	2	0	1	2	11	95	2	450

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	20	42	17	12	7	3	63	20	1684
2019	First official language - French	19	43	17	12	5	3	65	17	452
2018	First official language - English	16	36	21	14	9	3	54	24	1223
2018	First official language - French	17	34	24	14	8	4	52	22	291
2017	First official language - English	19	32	19	15	9	4	54	26	1597
2017	First official language - French	15	36	26	12	8	3	53	21	358

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	39	12	8	4	1	0	76	12	1673
2019	First official language - French	42	38	11	7	2	1	0	80	9	453
2018	First official language - English	36	40	13	5	3	2	0	78	9	1219
2018	First official language - French	36	43	12	5	2	2	0	81	7	294
2017	First official language - English	39	36	12	8	3	2	0	76	11	1596
2017	First official language - French	33	48	11	4	2	1	0	83	6	358
2014	First official language - English	37	37	12	7	3	3	0	76	11	1337
2014	First official language - French	32	42	14	6	4	2	0	76	10	314
2011	First official language - English	28	40	16	7	5	3	0	70	13	1912
2011	First official language - French	26	42	20	5	3	3	1	70	9	1110

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	34	12	4	2	3	0	81	6	1670
2019	First official language - French	46	37	10	3	1	3	0	85	4	449
2018	First official language - English	38	37	14	5	2	3	0	78	8	1221
2018	First official language - French	37	40	12	5	4	1	0	78	10	294
2017	First official language - English	39	33	15	5	4	4	1	76	8	1592
2017	First official language - French	29	43	17	4	4	2	0	74	9	357
2014	First official language - English	37	32	19	4	2	6	1	74	6	1334
2014	First official language - French	33	43	13	5	3	4	0	78	8	314

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	34	9	5	3	0	83	8	1683
2019	First official language - French	51	36	8	3	2	0	87	5	452
2018	First official language - English	44	37	10	6	3	0	81	9	1222
2018	First official language - French	44	41	8	5	2	0	85	7	293
2017	First official language - English	46	34	8	8	4	0	80	12	1594
2017	First official language - French	40	43	9	5	2	0	83	7	357
2014	First official language - English	36	38	11	9	6	0	75	15	1334
2014	First official language - French	39	40	12	6	4	0	78	10	314
2011	First official language - English	35	37	13	9	6	0	72	15	1906
2011	First official language - French	33	45	13	5	3	1	79	8	1104
2008	First official language - English	40	39	9	8	3	0	80	11	2243
2008	First official language - French	32	47	13	5	2	1	79	7	1143

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	31	13	9	7	0	71	16	1677
2019	First official language - French	42	33	14	7	4	0	75	11	453
2018	First official language - English	33	31	16	12	8	0	64	20	1219
2018	First official language - French	34	30	19	10	6	1	64	17	294
2017	First official language - English	34	30	16	11	9	0	64	20	1595
2017	First official language - French	25	41	18	10	5	1	66	16	358
2014	First official language - English	21	29	19	16	15	0	50	31	1337
2014	First official language - French	22	33	20	12	12	1	56	24	314
2011	First official language - English	26	32	18	14	10	1	58	24	1916
2011	First official language - French	28	39	19	8	5	1	67	13	1107

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	33	12	10	6	0	72	16	1675
2019	First official language - French	41	36	12	7	4	0	77	12	451
2018	First official language - English	31	35	16	12	6	0	66	18	1209
2018	First official language - French	30	36	17	9	7	0	66	16	294
2017	First official language - English	33	33	15	12	7	0	66	19	1598
2017	First official language - French	23	42	19	11	4	0	66	15	358
2014	First official language - English	21	29	19	17	14	0	50	31	1337
2014	First official language - French	23	36	17	11	12	0	59	23	314
2011	First official language - English	24	35	15	16	9	0	60	25	1914
2011	First official language - French	26	42	19	8	4	1	69	12	1104
2008	First official language - English	39	37	10	9	4	1	77	13	2247
2008	First official language - French	32	45	14	6	3	1	78	8	1145

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	22	18	12	9	3	0	59	22	1680
2019	First official language - French	37	25	18	11	7	2	0	63	18	454
2018	First official language - English	29	25	19	15	10	3	0	55	26	1221
2018	First official language - French	32	23	20	11	10	4	0	58	22	295
2017	First official language - English	32	23	17	14	11	4	0	57	25	1596
2017	First official language - French	25	27	21	13	8	6	0	55	22	358
2014	First official language - English	25	23	19	14	12	5	2	51	29	1337
2014	First official language - French	25	22	24	12	13	5	0	49	26	314
2011	First official language - English	30	23	15	15	12	4	1	56	29	1911
2011	First official language - French	29	29	17	10	7	6	1	63	19	1108
2008	First official language - English	35	27	15	11	7	4	0	66	19	2245
2008	First official language - French	31	31	17	8	6	6	1	67	15	1144

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	28	34	38	1690
2019	First official language - French	24	45	31	454
2018	First official language - English	26	37	37	1223
2018	First official language - French	31	40	29	294
2017	First official language - English	24	37	38	1599
2017	First official language - French	26	43	31	358
2014	First official language - English	26	36	38	1336
2014	First official language - French	23	43	34	313
2011	First official language - English	23	42	35	1919
2011	First official language - French	20	56	24	1111

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	18	29	23	5	18	8	443
2019	First official language - French	21	27	40	4	3	6	106
2018	First official language - English	16	36	24	7	13	4	315
2018	First official language - French	16	21	50	3	3	7	90
2017	First official language - English	18	27	23	7	20	5	378
2017	First official language - French	18	30	35	2	9	6	94
2014	First official language - English	23	22	19	15	9999	21	330
2014	First official language - French	14	23	39	17	9999	7	70
2011	First official language - English	27	24	31	9	9999	10	442
2011	First official language - French	34	13	37	8	9999	9	221

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	47	7	5	3	0	2	85	8	1682
2019	First official language - French	30	48	10	8	1	1	3	80	10	452

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	26	8	2	1	5	2	88	4	1682
2019	First official language - French	53	29	9	2	1	4	3	88	2	452

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	1688
2019	First official language - French	11	89	451
2018	First official language - English	17	83	1223
2018	First official language - French	15	85	295

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	50	50	240
2019	First official language - French	44	56	52
2018	First official language - English	52	48	204
2018	First official language - French	55	45	45

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	64	36	240
2019	First official language - French	63	37	52
2018	First official language - English	55	45	204
2018	First official language - French	57	43	45

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	2	98	240
2019	First official language - French	10	90	52

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	43	57	240
2019	First official language - French	34	66	51
2018	First official language - English	41	59	204
2018	First official language - French	28	72	45

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	45	55	240
2019	First official language - French	43	57	51
2018	First official language - English	35	65	204
2018	First official language - French	37	63	45

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	48	52	240
2019	First official language - French	58	42	51
2018	First official language - English	45	55	204
2018	First official language - French	48	52	45

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	55	45	240
2019	First official language - French	36	64	51
2018	First official language - English	40	60	204
2018	First official language - French	34	66	45

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	33	67	240
2019	First official language - French	36	64	51
2018	First official language - English	29	71	204
2018	First official language - French	34	66	45

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	49	51	240
2019	First official language - French	49	51	51
2018	First official language - English	54	46	204
2018	First official language - French	56	44	45

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	39	61	240
2019	First official language - French	31	69	51
2018	First official language - English	31	69	204
2018	First official language - French	22	78	45

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	240
2019	First official language - French	0	100	51

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	240
2019	First official language - French	11	89	51
2018	First official language - English	13	87	204
2018	First official language - French	13	87	45

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	50	50	240
2019	First official language - French	49	51	51
2018	First official language - English	47	53	204
2018	First official language - French	45	55	45

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	240
2019	First official language - French	19	81	51
2018	First official language - English	21	79	204
2018	First official language - French	21	79	45

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	240
2019	First official language - French	26	74	51
2018	First official language - English	17	83	204
2018	First official language - French	13	87	45

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	54	46	239
2019	First official language - French	63	37	51
2018	First official language - English	50	50	204
2018	First official language - French	63	37	44

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	239
2019	First official language - French	30	70	51
2018	First official language - English	24	76	204
2018	First official language - French	34	66	44

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	239
2019	First official language - French	14	86	51

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	25	75	239
2019	First official language - French	31	69	51
2018	First official language - English	22	78	204
2018	First official language - French	22	78	44

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	239
2019	First official language - French	9	91	51

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	239
2019	First official language - French	10	90	51

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	25	75	239
2019	First official language - French	16	84	51
2018	First official language - English	33	67	204
2018	First official language - French	13	87	44

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	1686
2019	First official language - French	13	87	451

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	15	22	8	7	24	7	46	23	1689
2019	First official language - French	16	22	17	4	5	25	12	60	14	451
2018	First official language - English	14	16	26	9	9	23	3	41	24	1227
2018	First official language - French	14	22	21	6	6	25	6	52	18	293
2017	First official language - English	15	14	21	7	9	26	8	44	24	1597
2017	First official language - French	11	18	19	8	7	29	8	46	24	358
2014	First official language - English	12	16	25	7	8	27	6	42	22	1336
2014	First official language - French	14	18	18	7	7	30	5	49	22	313

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	28	16	8	5	7	1	69	13	1684
2019	First official language - French	35	36	14	4	3	7	1	77	8	452
2018	First official language - English	26	31	18	12	5	8	0	62	18	1226
2018	First official language - French	26	34	20	5	3	9	2	68	9	293
2017	First official language - English	28	26	20	7	7	12	1	62	16	1595
2017	First official language - French	22	35	19	6	5	11	1	65	13	358
2014	First official language - English	22	26	22	9	6	14	2	57	18	1333
2014	First official language - French	21	31	16	8	6	17	0	63	17	314
2011	First official language - English	30	34	16	8	4	6	0	69	14	1913
2011	First official language - French	30	40	17	5	3	6	0	74	8	1096

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	1690
2019	First official language - French	5	95	452
2018	First official language - English	9	91	1220
2018	First official language - French	5	95	293

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	35	65	91
2019	First official language - French	28	72	25

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	90
2019	First official language - French	21	79	25

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	32	68	90
2019	First official language - French	23	77	25

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	29	71	90
2019	First official language - French	24	76	25
2018	First official language - English	29	71	105
2018	First official language - French	0	100	16

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	90
2019	First official language - French	0	100	25

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	18	82	90
2019	First official language - French	19	81	25

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	90
2019	First official language - French	0	100	25

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	35	65	90
2019	First official language - French	29	71	25
2018	First official language - English	41	59	105
2018	First official language - French	31	69	16

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	90
2019	First official language - French	0	100	25

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	90
2019	First official language - French	37	63	25
2018	First official language - English	11	89	105
2018	First official language - French	35	65	16

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	46	54	90
2019	First official language - French	37	63	25
2018	First official language - English	32	68	105
2018	First official language - French	29	71	16

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	20	80	90
2019	First official language - French	24	76	25

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	90
2019	First official language - French	28	72	25

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	43	57	90
2019	First official language - French	36	64	25
2018	First official language - English	45	55	105
2018	First official language - French	52	48	16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	1687
2019	First official language - French	7	93	452

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	13	23	4	3	28	7	54	11	1684
2019	First official language - French	20	19	14	3	2	30	12	66	10	451
2018	First official language - English	16	17	27	5	4	28	3	48	12	1227
2018	First official language - French	16	19	21	4	3	29	7	56	11	293
2017	First official language - English	18	14	24	3	3	32	7	52	9	1598
2017	First official language - French	10	23	17	4	4	34	9	57	14	358
2014	First official language - English	15	15	26	2	3	33	6	49	8	1335
2014	First official language - French	13	16	21	3	5	35	7	50	14	314

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	27	17	4	2	9	1	74	7	1686
2019	First official language - French	38	30	16	4	2	9	2	75	7	453
2018	First official language - English	28	31	21	6	3	10	1	66	10	1223
2018	First official language - French	27	32	22	3	3	12	2	68	7	294
2017	First official language - English	33	27	18	4	3	14	2	71	8	1597
2017	First official language - French	21	38	16	3	3	16	3	72	8	358
2014	First official language - English	26	26	24	3	3	16	2	63	7	1332
2014	First official language - French	21	31	24	3	4	16	1	62	8	313
2011	First official language - English	37	36	14	5	2	7	0	78	7	1916
2011	First official language - French	32	43	14	3	1	7	1	81	5	1104

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	29	22	12	15	0	51	27	1690
2019	First official language - French	19	29	21	13	17	1	48	30	451
2018	First official language - English	19	27	22	13	19	0	46	32	1225
2018	First official language - French	16	24	18	15	25	2	41	41	294
2017	First official language - English	19	23	20	17	20	1	42	38	1594
2017	First official language - French	12	15	19	18	33	2	28	52	357

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	20	26	23	14	16	0	46	30	1687
2019	First official language - French	15	27	29	14	15	1	42	29	452
2018	First official language - English	13	24	27	17	18	0	38	36	1224
2018	First official language - French	8	27	26	19	20	0	35	39	294
2017	First official language - English	16	24	26	16	18	1	40	34	1592
2017	First official language - French	11	21	26	20	21	1	32	42	357

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	28	19	11	9	0	1	61	20	1680
2019	First official language - French	23	27	26	12	10	0	2	51	23	451
2018	First official language - English	21	29	25	14	10	0	1	50	24	1216
2018	First official language - French	12	27	29	18	12	1	1	40	31	292
2017	First official language - English	24	27	23	12	11	0	3	53	24	1587
2017	First official language - French	14	24	25	20	14	0	2	39	35	356

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	24	19	15	17	1	1	48	32	1685
2019	First official language - French	19	27	22	17	14	0	2	46	31	449
2018	First official language - English	15	23	23	18	21	0	0	38	40	1214
2018	First official language - French	10	24	22	16	28	0	0	33	44	294
2017	First official language - English	16	24	21	18	20	0	1	40	39	1596
2017	First official language - French	11	21	23	19	24	0	2	32	44	355

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	21	10	4	3	0	4	82	7	1681
2019	First official language - French	51	26	9	2	3	1	9	84	6	451
2018	First official language - English	51	23	11	4	4	0	7	80	9	1215
2018	First official language - French	41	23	13	6	4	0	12	73	12	292
2017	First official language - English	50	21	10	4	3	1	11	80	8	1589
2017	First official language - French	42	25	14	5	3	0	11	75	9	358

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	30	18	8	8	0	0	66	16	1684
2019	First official language - French	40	31	19	6	3	0	1	71	10	451
2018	First official language - English	29	26	22	10	12	0	1	56	22	1221
2018	First official language - French	27	29	23	11	9	0	1	56	20	293
2017	First official language - English	29	30	20	12	9	0	0	59	21	1588
2017	First official language - French	27	30	25	8	9	1	1	58	17	357

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	35	20	9	7	0	1	64	16	1680
2019	First official language - French	27	37	18	10	4	0	2	66	15	452
2018	First official language - English	21	40	20	10	8	0	1	62	18	1221
2018	First official language - French	19	33	26	13	6	2	2	54	19	292
2017	First official language - English	26	33	21	11	7	0	1	60	18	1591
2017	First official language - French	24	32	25	9	7	0	3	58	17	357

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	29	23	14	11	0	0	51	26	1685
2019	First official language - French	22	32	24	14	7	0	1	54	22	454
2018	First official language - English	15	31	26	16	10	0	1	47	27	1222
2018	First official language - French	14	32	26	19	7	0	2	48	26	293
2017	First official language - English	19	29	24	15	11	0	1	49	26	1588
2017	First official language - French	17	29	27	14	10	2	2	47	25	356

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	31	20	12	9	0	0	58	22	1686
2019	First official language - French	26	32	20	14	7	0	1	59	21	454
2018	First official language - English	24	29	26	12	9	0	1	54	21	1223
2018	First official language - French	23	29	23	17	7	0	1	53	24	291
2017	First official language - English	24	31	22	13	9	0	1	55	22	1588
2017	First official language - French	23	32	24	11	8	1	1	56	19	357

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	27	14	9	7	0	0	71	15	1681
2019	First official language - French	43	27	16	7	6	0	1	71	13	452

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	29	19	12	14	0	0	55	26	1678
2019	First official language - French	20	32	22	14	11	0	1	52	25	451
2018	First official language - English	21	28	24	14	12	0	0	49	27	1223
2018	First official language - French	16	29	29	15	10	0	1	46	25	291
2017	First official language - English	23	29	22	14	11	0	1	53	25	1583
2017	First official language - French	18	27	25	16	13	1	1	46	29	357

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	24	11	6	4	1	79	10	1675
2019	First official language - French	57	22	11	7	2	2	80	9	448
2018	First official language - English	49	25	13	6	6	1	74	13	1220
2018	First official language - French	46	25	12	7	6	3	73	14	292
2017	First official language - English	53	22	13	6	5	1	76	11	1596
2017	First official language - French	46	24	15	7	4	2	72	12	358

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	12	4	2	2	0	4	92	4	1676
2019	First official language - French	71	13	5	2	1	1	7	91	3	452
2018	First official language - English	68	14	7	4	3	0	4	85	7	1216
2018	First official language - French	64	16	10	2	3	1	5	85	5	288

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	74	12	6	3	4	0	2	87	7	1687
2019	First official language - French	74	10	5	3	3	0	4	89	6	453
2018	First official language - English	67	15	8	3	4	1	2	84	8	1216
2018	First official language - French	67	15	7	1	5	1	3	86	7	292
2017	First official language - English	73	13	6	3	3	1	2	88	6	1596
2017	First official language - French	67	13	8	3	4	0	4	84	7	357

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	26	9	2	2	1	86	4	1685
2019	First official language - French	63	23	7	2	1	3	88	4	451
2018	First official language - English	53	27	12	4	3	1	81	6	1223
2018	First official language - French	58	23	13	3	2	1	82	5	293
2017	First official language - English	54	30	9	3	3	1	85	6	1595
2017	First official language - French	56	25	10	3	2	4	85	5	356

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	65	18	8	4	5	0	1	83	9	1678
2019	First official language - French	68	13	6	5	5	1	2	84	10	451
2018	First official language - English	55	22	11	6	7	0	0	77	13	1213
2018	First official language - French	56	20	10	7	4	0	2	78	12	293
2017	First official language - English	62	19	8	5	4	0	1	82	10	1587
2017	First official language - French	60	20	8	4	5	0	3	83	9	355

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	62	9	3	1	1	0	24	94	2	1672
2019	First official language - French	61	9	2	3	1	1	23	92	5	446
2018	First official language - English	50	11	5	1	0	0	33	91	2	1212
2018	First official language - French	50	10	7	4	1	0	28	84	6	293
2017	First official language - English	54	10	4	1	1	0	30	92	3	1594
2017	First official language - French	51	10	6	2	2	0	29	85	6	357

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	66	17	9	3	2	0	3	85	5	1682
2019	First official language - French	65	20	6	3	1	0	5	89	4	449
2018	First official language - English	58	22	10	3	3	0	4	83	6	1217
2018	First official language - French	62	18	8	4	1	0	6	85	6	293
2017	First official language - English	62	19	8	3	2	0	5	86	5	1585
2017	First official language - French	59	18	8	4	2	1	8	85	6	357

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	68	15	6	3	5	1	2	85	9	1683
2019	First official language - French	70	12	7	4	3	0	3	86	8	451
2018	First official language - English	68	16	7	3	4	0	2	85	8	1221
2018	First official language - French	73	12	4	2	4	0	5	89	7	294
2017	First official language - English	62	17	8	4	5	1	3	83	10	1598
2017	First official language - French	63	16	7	5	3	1	6	85	8	358

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	29	11	2	2	1	85	4	1676
2019	First official language - French	56	27	12	2	1	2	84	4	451
2018	First official language - English	48	32	13	3	2	2	81	6	1220
2018	First official language - French	49	29	15	4	1	2	80	5	293
2017	First official language - English	52	30	11	4	2	2	83	6	1595
2017	First official language - French	52	26	12	4	2	4	81	6	358

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	35	28	14	6	52	20	1687
2019	First official language - French	16	35	33	12	5	51	17	454
2018	First official language - English	14	30	33	15	8	44	23	1226
2018	First official language - French	11	32	35	14	8	43	22	295
2017	First official language - English	12	29	37	14	8	41	22	1594
2017	First official language - French	9	26	39	18	7	35	26	358

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	21	36	21	9	0	30	34	1684
2019	First official language - French	8	21	36	23	13	0	35	29	451
2018	First official language - English	17	23	35	18	7	0	25	39	1215
2018	First official language - French	10	22	39	22	6	0	28	32	291
2017	First official language - English	13	24	37	18	8	0	26	38	1589
2017	First official language - French	7	27	39	18	9	1	27	34	357

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	36	8	5	2	0	86	6	1683
2019	First official language - French	49	36	9	4	1	0	85	6	449
2018	First official language - English	47	38	8	5	2	0	85	7	1221
2018	First official language - French	40	41	12	3	3	1	82	6	292
2017	First official language - English	45	38	8	5	3	1	84	8	1596
2017	First official language - French	35	43	14	6	3	0	78	8	358

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	34	14	13	9	1	65	22	1687
2019	First official language - French	30	40	12	10	9	0	70	18	453
2018	First official language - English	26	34	13	15	11	1	61	26	1227
2018	First official language - French	26	35	16	12	10	0	62	22	294
2017	First official language - English	21	38	12	15	12	2	60	27	1596
2017	First official language - French	17	43	17	11	12	1	60	23	356

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	1687
2019	First official language - French	18	82	453
2017	First official language - English	25	75	1595
2017	First official language - French	24	76	358
2014	First official language - English	19	81	1333
2014	First official language - French	17	83	314

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	85	15	342
2019	First official language - French	89	11	83
2017	First official language - English	80	20	393
2017	First official language - French	79	21	88
2014	First official language - English	78	22	268
2014	First official language - French	84	16	53

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	28	4	11	6	0	78	18	288
2019	First official language - French	47	30	11	12	0	0	77	12	74
2017	First official language - English	41	37	4	13	3	1	79	16	313
2017	First official language - French	39	44	6	10	1	0	83	11	69
2014	First official language - English	52	30	5	9	4	0	82	13	215
2014	First official language - French	43	25	9	20	4	0	68	24	43

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	33	23	11	10	2	22	78	1684
2019	First official language - French	21	31	23	12	13	0	21	79	451
2018	First official language - English	26	26	22	11	13	1	26	74	1224
2018	First official language - French	25	23	23	12	16	1	25	75	294
2017	First official language - English	25	23	20	13	16	2	25	75	1597
2017	First official language - French	20	19	24	13	22	1	21	79	357

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	62	38	1299
2019	First official language - French	62	38	354

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	44	56	1283
2019	First official language - French	40	60	350
2018	First official language - English	32	68	891
2018	First official language - French	30	70	216

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	14	22	17	19	20	1	7	40	42	1284
2019	First official language - French	11	21	21	19	19	2	6	35	41	350
2018	First official language - English	10	22	17	19	28	1	4	34	49	889
2018	First official language - French	9	17	22	23	22	0	6	28	48	216
2017	First official language - English	11	23	12	17	29	2	6	37	50	1159
2017	First official language - French	6	20	14	20	30	2	8	30	55	278

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	7	17	17	18	32	2	7	26	55	1280
2019	First official language - French	7	19	17	18	32	2	5	28	54	349
2018	First official language - English	3	13	13	18	48	1	4	17	69	890
2018	First official language - French	4	10	16	23	42	0	4	15	68	217
2017	First official language - English	4	9	10	18	52	1	6	14	75	1157
2017	First official language - French	1	8	10	18	56	2	4	10	80	279

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	20	13	7	8	0	7	69	17	1666
2019	First official language - French	41	14	15	10	9	1	11	61	22	448
2018	First official language - English	40	18	15	9	11	1	6	62	21	1221
2018	First official language - French	34	16	19	10	12	1	9	55	24	293

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment