2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	42	3	12	4	82	15	446
2019	3 to 10 years in current department or agency	38	40	5	14	3	78	17	590
2019	11 to 20 years in current department or agency	37	42	4	13	4	79	17	591
2019	More than 20 years in current department or agency	41	41	4	7	6	82	14	207
2017	Less than 3 years in current department or agency	40	44	4	10	2	84	12	671
2017	3 to 10 years in current department or agency	30	50	4	12	4	80	15	491
2017	11 to 20 years in current department or agency	31	48	5	12	4	79	15	510
2017	More than 20 years in current department or agency	33	50	5	9	3	83	12	235
2014	Less than 3 years in current department or agency	54	34	2	6	3	88	9	192
2014	3 to 10 years in current department or agency	29	45	5	13	7	75	21	693
2014	11 to 20 years in current department or agency	30	43	4	16	7	73	23	438
2014	More than 20 years in current department or agency	36	42	8	10	4	78	14	298

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	12	3	5	1	1	91	6	448
2019	3 to 10 years in current department or agency	71	16	5	5	2	1	88	6	592
2019	11 to 20 years in current department or agency	72	18	4	4	1	1	91	6	591
2019	More than 20 years in current department or agency	70	17	5	4	3	2	88	7	208
2017	Less than 3 years in current department or agency	78	13	3	2	2	1	93	4	670
2017	3 to 10 years in current department or agency	68	19	5	5	2	1	88	7	491
2017	11 to 20 years in current department or agency	69	19	3	4	2	2	90	6	509
2017	More than 20 years in current department or agency	68	19	5	5	3	0	87	8	235
2014	Less than 3 years in current department or agency	72	13	3	8	1	2	87	9	192
2014	3 to 10 years in current department or agency	66	18	6	6	3	1	85	8	692
2014	11 to 20 years in current department or agency	70	20	3	5	2	1	90	7	437
2014	More than 20 years in current department or agency	61	24	7	4	3	1	85	7	298

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	33	6	11	4	0	80	14	447
2019	3 to 10 years in current department or agency	43	33	6	12	6	0	76	17	593
2019	11 to 20 years in current department or agency	48	32	6	10	4	0	80	14	591
2019	More than 20 years in current department or agency	48	32	5	10	5	0	80	15	208
2017	Less than 3 years in current department or agency	44	33	5	11	7	0	77	18	670
2017	3 to 10 years in current department or agency	37	36	5	13	9	0	73	21	491
2017	11 to 20 years in current department or agency	41	33	6	12	8	0	74	20	509
2017	More than 20 years in current department or agency	40	38	5	10	7	0	78	17	234
2014	Less than 3 years in current department or agency	56	26	5	7	6	0	82	13	192
2014	3 to 10 years in current department or agency	39	30	6	17	6	1	70	23	692
2014	11 to 20 years in current department or agency	44	32	6	10	8	0	76	18	437
2014	More than 20 years in current department or agency	40	38	4	8	7	3	81	15	298

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	38	12	20	10	0	58	31	445
2019	3 to 10 years in current department or agency	20	39	12	17	12	0	59	29	592
2019	11 to 20 years in current department or agency	23	41	10	16	10	0	64	26	585
2019	More than 20 years in current department or agency	24	41	12	16	7	0	65	23	209
2018	Less than 3 years in current department or agency	18	46	9	17	10	0	65	26	461
2018	3 to 10 years in current department or agency	16	44	11	20	9	0	61	29	420
2018	11 to 20 years in current department or agency	16	49	8	19	8	0	65	27	441
2018	More than 20 years in current department or agency	20	43	12	19	5	1	63	25	179
2017	Less than 3 years in current department or agency	24	39	10	17	9	0	64	26	668
2017	3 to 10 years in current department or agency	18	39	13	20	10	0	57	31	491
2017	11 to 20 years in current department or agency	17	46	10	19	8	0	63	27	508
2017	More than 20 years in current department or agency	20	47	9	14	9	0	67	24	235
2014	Less than 3 years in current department or agency	29	42	13	9	6	0	71	15	192
2014	3 to 10 years in current department or agency	15	36	12	22	15	0	50	37	693
2014	11 to 20 years in current department or agency	19	32	12	22	15	0	51	37	438
2014	More than 20 years in current department or agency	19	42	9	19	10	0	62	30	299

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	38	7	7	4	0	82	11	445
2019	3 to 10 years in current department or agency	42	36	8	9	4	1	79	13	589
2019	11 to 20 years in current department or agency	44	35	8	9	4	0	79	13	586
2019	More than 20 years in current department or agency	49	40	4	3	3	0	89	7	206
2017	Less than 3 years in current department or agency	46	35	7	8	3	0	81	11	666
2017	3 to 10 years in current department or agency	43	35	7	11	4	0	79	14	491
2017	11 to 20 years in current department or agency	44	35	8	9	5	0	78	14	511
2017	More than 20 years in current department or agency	46	34	8	9	2	0	81	11	234
2014	Less than 3 years in current department or agency	54	29	9	6	1	0	84	7	191
2014	3 to 10 years in current department or agency	36	42	7	8	6	0	79	14	693
2014	11 to 20 years in current department or agency	39	35	7	11	7	1	74	19	438
2014	More than 20 years in current department or agency	46	34	7	9	3	0	80	12	299

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	28	7	9	4	0	0	80	13	447
2019	3 to 10 years in current department or agency	46	29	9	11	4	1	0	75	16	593
2019	11 to 20 years in current department or agency	44	37	7	8	5	0	0	80	13	587
2019	More than 20 years in current department or agency	45	35	8	7	4	0	0	81	11	207
2018	Less than 3 years in current department or agency	44	30	10	9	5	1	1	75	15	460
2018	3 to 10 years in current department or agency	41	32	9	9	9	0	0	73	18	420
2018	11 to 20 years in current department or agency	42	33	10	8	7	0	0	75	15	441
2018	More than 20 years in current department or agency	38	32	12	10	8	0	0	70	18	179
2017	Less than 3 years in current department or agency	49	27	9	8	7	0	0	76	15	670
2017	3 to 10 years in current department or agency	40	34	8	9	8	0	1	74	18	491
2017	11 to 20 years in current department or agency	41	34	7	10	8	0	0	75	18	511
2017	More than 20 years in current department or agency	34	42	8	9	5	1	0	77	15	234
2014	Less than 3 years in current department or agency	50	24	11	10	1	2	2	77	12	192
2014	3 to 10 years in current department or agency	37	29	13	11	9	0	0	67	20	693
2014	11 to 20 years in current department or agency	32	31	9	16	11	1	0	64	28	437
2014	More than 20 years in current department or agency	31	35	11	12	12	0	0	66	23	299

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	39	9	7	3	0	80	11	448
2019	3 to 10 years in current department or agency	37	38	10	8	6	0	76	14	595
2019	11 to 20 years in current department or agency	41	38	10	7	3	0	79	11	590
2019	More than 20 years in current department or agency	42	38	10	4	4	0	81	8	208
2018	Less than 3 years in current department or agency	36	39	13	7	5	0	75	12	459
2018	3 to 10 years in current department or agency	33	44	8	11	5	0	76	15	418
2018	11 to 20 years in current department or agency	37	44	9	7	3	0	81	10	439
2018	More than 20 years in current department or agency	34	43	11	8	4	0	78	11	175
2017	Less than 3 years in current department or agency	38	42	10	7	4	0	80	11	671
2017	3 to 10 years in current department or agency	35	43	9	6	7	0	78	13	491
2017	11 to 20 years in current department or agency	37	45	6	9	3	0	82	11	509
2017	More than 20 years in current department or agency	36	42	10	7	6	0	78	12	235
2014	Less than 3 years in current department or agency	29	52	10	7	3	0	81	9	192
2014	3 to 10 years in current department or agency	31	37	13	11	8	0	68	19	694
2014	11 to 20 years in current department or agency	29	41	10	13	6	1	70	20	438
2014	More than 20 years in current department or agency	30	45	12	6	6	0	76	13	298

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	38	14	11	6	0	0	69	17	444
2019	3 to 10 years in current department or agency	28	32	16	16	8	0	0	60	24	594
2019	11 to 20 years in current department or agency	29	36	12	15	8	0	0	65	23	593
2019	More than 20 years in current department or agency	24	45	13	11	6	0	0	70	17	209
2018	Less than 3 years in current department or agency	26	31	18	15	9	1	1	58	24	461
2018	3 to 10 years in current department or agency	22	31	15	18	13	0	0	53	31	420
2018	11 to 20 years in current department or agency	22	35	15	15	13	0	0	57	28	442
2018	More than 20 years in current department or agency	19	31	21	19	10	0	0	50	29	178
2017	Less than 3 years in current department or agency	30	34	15	12	9	1	0	65	21	670
2017	3 to 10 years in current department or agency	24	32	15	14	14	0	0	56	28	489
2017	11 to 20 years in current department or agency	24	36	15	13	11	0	0	60	25	511
2017	More than 20 years in current department or agency	20	39	19	14	7	0	0	60	21	234
2014	Less than 3 years in current department or agency	29	47	15	6	2	0	0	76	8	192
2014	3 to 10 years in current department or agency	19	33	17	16	15	0	0	52	31	694
2014	11 to 20 years in current department or agency	21	30	16	17	17	0	0	50	34	438
2014	More than 20 years in current department or agency	19	34	20	13	13	0	0	53	27	298

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	40	13	12	4	71	16	444
2019	3 to 10 years in current department or agency	29	42	11	13	5	71	18	591
2019	11 to 20 years in current department or agency	29	44	10	13	4	73	18	588
2019	More than 20 years in current department or agency	28	46	12	12	2	74	14	208
2018	Less than 3 years in current department or agency	26	39	14	14	6	65	20	461
2018	3 to 10 years in current department or agency	27	37	15	14	6	64	20	419
2018	11 to 20 years in current department or agency	27	44	11	13	5	71	18	444
2018	More than 20 years in current department or agency	25	42	14	13	6	68	18	179
2017	Less than 3 years in current department or agency	32	42	11	10	5	74	15	670
2017	3 to 10 years in current department or agency	28	40	13	11	8	69	18	489
2017	11 to 20 years in current department or agency	31	38	13	13	5	69	18	510
2017	More than 20 years in current department or agency	28	42	13	13	4	71	17	235

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	38	9	5	2	0	83	8	445
2019	3 to 10 years in current department or agency	44	37	10	5	3	0	82	8	593
2019	11 to 20 years in current department or agency	45	40	9	3	3	0	85	6	590
2019	More than 20 years in current department or agency	42	41	9	6	1	0	84	7	208
2018	Less than 3 years in current department or agency	41	44	8	5	1	1	85	7	459
2018	3 to 10 years in current department or agency	44	40	7	6	2	0	84	8	419
2018	11 to 20 years in current department or agency	47	39	8	4	2	0	87	6	442
2018	More than 20 years in current department or agency	47	41	6	3	2	0	89	5	178
2017	Less than 3 years in current department or agency	46	39	9	5	2	0	84	7	669
2017	3 to 10 years in current department or agency	42	41	9	4	4	0	82	9	490
2017	11 to 20 years in current department or agency	43	40	8	5	3	0	84	8	510
2017	More than 20 years in current department or agency	39	47	8	2	3	0	86	5	235
2014	Less than 3 years in current department or agency	52	37	8	2	1	0	89	3	190
2014	3 to 10 years in current department or agency	31	39	15	9	5	1	70	15	694
2014	11 to 20 years in current department or agency	35	34	17	9	5	0	69	14	438
2014	More than 20 years in current department or agency	38	34	12	5	10	1	73	15	299

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	34	12	10	5	0	72	16	445
2019	3 to 10 years in current department or agency	32	32	14	13	9	0	65	22	595
2019	11 to 20 years in current department or agency	31	34	13	12	9	0	65	21	593
2019	More than 20 years in current department or agency	30	42	13	11	5	0	71	16	209
2018	Less than 3 years in current department or agency	32	36	15	10	6	0	68	17	458
2018	3 to 10 years in current department or agency	27	35	13	14	11	0	62	25	416
2018	11 to 20 years in current department or agency	27	36	12	13	12	0	62	25	440
2018	More than 20 years in current department or agency	25	40	14	12	9	0	65	21	178
2017	Less than 3 years in current department or agency	35	34	13	10	7	0	69	17	671
2017	3 to 10 years in current department or agency	24	39	11	13	13	0	63	26	491
2017	11 to 20 years in current department or agency	29	35	11	13	11	0	64	25	511
2017	More than 20 years in current department or agency	22	40	16	12	10	1	62	22	233

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	33	10	4	1	0	85	5	443
2019	3 to 10 years in current department or agency	55	29	9	4	2	0	85	6	587
2019	11 to 20 years in current department or agency	59	28	7	4	1	0	88	5	587
2019	More than 20 years in current department or agency	62	27	7	3	1	0	89	4	209
2018	Less than 3 years in current department or agency	49	34	13	2	1	0	83	4	454
2018	3 to 10 years in current department or agency	51	34	8	4	2	0	85	7	416
2018	11 to 20 years in current department or agency	53	32	9	6	1	0	85	6	436
2018	More than 20 years in current department or agency	55	32	8	4	0	0	87	5	177
2017	Less than 3 years in current department or agency	55	33	9	2	1	0	88	3	670
2017	3 to 10 years in current department or agency	54	33	6	4	3	0	87	7	491
2017	11 to 20 years in current department or agency	58	32	7	3	0	0	90	3	509
2017	More than 20 years in current department or agency	59	33	4	4	1	0	92	5	234
2014	Less than 3 years in current department or agency	64	23	9	3	1	0	88	4	192
2014	3 to 10 years in current department or agency	57	26	9	4	4	0	83	8	694
2014	11 to 20 years in current department or agency	60	27	5	5	1	1	89	6	438
2014	More than 20 years in current department or agency	64	26	6	1	2	0	91	3	298

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	34	15	13	8	0	1	64	21	443
2019	3 to 10 years in current department or agency	28	36	11	16	10	0	0	63	25	592
2019	11 to 20 years in current department or agency	30	37	9	13	10	0	0	67	23	588
2019	More than 20 years in current department or agency	30	38	14	11	7	1	0	68	18	208
2018	Less than 3 years in current department or agency	23	34	18	14	9	1	0	58	23	455
2018	3 to 10 years in current department or agency	25	36	10	15	14	0	0	60	30	419
2018	11 to 20 years in current department or agency	23	41	10	14	11	0	0	64	26	441
2018	More than 20 years in current department or agency	22	41	12	14	12	0	0	63	26	176
2017	Less than 3 years in current department or agency	28	34	15	14	8	1	1	63	22	669
2017	3 to 10 years in current department or agency	25	35	12	17	11	0	0	60	28	491
2017	11 to 20 years in current department or agency	28	38	11	12	11	0	0	66	23	509
2017	More than 20 years in current department or agency	21	48	8	14	10	0	0	68	24	234
2014	Less than 3 years in current department or agency	26	49	11	11	2	0	1	76	14	192
2014	3 to 10 years in current department or agency	21	37	10	14	16	0	1	59	31	693
2014	11 to 20 years in current department or agency	19	32	13	16	20	0	0	50	37	437
2014	More than 20 years in current department or agency	19	37	11	13	21	0	0	55	33	298

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	35	16	10	7	0	0	67	18	446
2019	3 to 10 years in current department or agency	28	33	18	11	9	0	0	61	20	594
2019	11 to 20 years in current department or agency	34	33	13	11	9	0	0	67	20	592
2019	More than 20 years in current department or agency	29	43	14	8	6	0	0	72	14	208
2018	Less than 3 years in current department or agency	25	34	21	11	9	0	0	59	20	455
2018	3 to 10 years in current department or agency	27	30	17	14	12	0	0	57	26	414
2018	11 to 20 years in current department or agency	29	35	14	12	11	0	0	63	23	438
2018	More than 20 years in current department or agency	25	35	18	13	8	1	0	61	21	178
2017	Less than 3 years in current department or agency	32	34	16	10	7	0	1	67	17	669
2017	3 to 10 years in current department or agency	28	29	17	13	13	0	0	57	26	490
2017	11 to 20 years in current department or agency	31	37	10	12	10	0	0	68	22	510
2017	More than 20 years in current department or agency	23	41	14	11	10	0	1	64	22	235
2014	Less than 3 years in current department or agency	32	41	17	7	2	1	0	74	9	192
2014	3 to 10 years in current department or agency	26	31	15	12	16	0	0	57	28	694
2014	11 to 20 years in current department or agency	22	29	14	18	17	0	0	51	35	438
2014	More than 20 years in current department or agency	23	33	20	11	13	0	0	56	24	299

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	40	12	8	5	0	1	75	13	442
2019	3 to 10 years in current department or agency	29	38	13	13	7	0	0	67	20	588
2019	11 to 20 years in current department or agency	32	38	10	13	7	0	0	69	20	584
2019	More than 20 years in current department or agency	32	41	11	11	4	0	0	74	15	206
2018	Less than 3 years in current department or agency	29	35	16	12	7	0	0	65	19	458
2018	3 to 10 years in current department or agency	26	35	15	13	9	0	0	62	22	419
2018	11 to 20 years in current department or agency	25	39	12	15	8	0	0	65	23	440
2018	More than 20 years in current department or agency	27	38	17	9	9	0	0	65	18	178
2017	Less than 3 years in current department or agency	36	35	12	10	7	0	0	71	17	670
2017	3 to 10 years in current department or agency	28	35	14	12	11	0	0	63	23	490
2017	11 to 20 years in current department or agency	31	38	11	11	9	0	0	69	20	510
2017	More than 20 years in current department or agency	22	45	16	10	6	1	0	68	16	235
2014	Less than 3 years in current department or agency	41	42	10	5	1	0	0	83	6	192
2014	3 to 10 years in current department or agency	25	30	16	15	13	0	0	55	29	694
2014	11 to 20 years in current department or agency	26	27	14	18	13	1	0	54	32	436
2014	More than 20 years in current department or agency	26	33	17	14	11	0	0	59	25	298

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	36	9	6	3	0	82	9	445
2019	3 to 10 years in current department or agency	43	35	10	9	3	0	78	12	594
2019	11 to 20 years in current department or agency	47	34	9	7	3	0	81	10	591
2019	More than 20 years in current department or agency	47	37	11	5	1	0	84	6	208
2018	Less than 3 years in current department or agency	40	39	11	6	4	0	79	10	456
2018	3 to 10 years in current department or agency	37	38	13	9	3	0	75	12	417
2018	11 to 20 years in current department or agency	41	37	13	7	2	0	78	9	443
2018	More than 20 years in current department or agency	45	37	10	6	2	0	82	8	178
2017	Less than 3 years in current department or agency	45	37	9	6	3	0	82	9	670
2017	3 to 10 years in current department or agency	38	41	11	6	5	0	78	11	490
2017	11 to 20 years in current department or agency	41	40	12	5	2	0	81	7	510
2017	More than 20 years in current department or agency	42	41	6	5	5	0	83	10	235
2014	Less than 3 years in current department or agency	56	34	6	2	2	0	89	5	192
2014	3 to 10 years in current department or agency	39	33	11	11	5	0	72	16	691
2014	11 to 20 years in current department or agency	35	38	10	11	4	1	74	16	436
2014	More than 20 years in current department or agency	42	39	12	4	3	0	81	8	298

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	26	16	11	8	0	0	65	19	448
2019	3 to 10 years in current department or agency	29	27	18	11	13	0	0	57	25	594
2019	11 to 20 years in current department or agency	23	28	22	12	13	0	2	52	25	589
2019	More than 20 years in current department or agency	22	29	19	15	12	0	2	53	28	206
2018	Less than 3 years in current department or agency	36	21	17	13	11	1	1	59	24	460
2018	3 to 10 years in current department or agency	26	27	17	14	16	0	0	53	29	419
2018	11 to 20 years in current department or agency	26	28	20	13	14	0	1	54	26	443
2018	More than 20 years in current department or agency	22	27	23	12	14	0	2	50	27	179
2017	Less than 3 years in current department or agency	34	29	16	11	8	1	1	65	19	670
2017	3 to 10 years in current department or agency	25	35	16	13	11	0	1	60	24	489
2017	11 to 20 years in current department or agency	24	30	19	14	12	0	1	54	26	510
2017	More than 20 years in current department or agency	22	26	20	15	15	0	1	50	30	234
2014	Less than 3 years in current department or agency	35	42	14	4	3	0	2	78	7	192
2014	3 to 10 years in current department or agency	24	28	22	11	14	0	0	52	25	694
2014	11 to 20 years in current department or agency	21	22	24	13	18	0	2	44	32	437
2014	More than 20 years in current department or agency	25	23	22	11	19	0	1	48	30	299

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	22	37	17	10	1	1	27	36	445
2019	3 to 10 years in current department or agency	17	31	31	15	6	0	1	21	48	593
2019	11 to 20 years in current department or agency	16	30	37	13	4	0	1	17	46	592
2019	More than 20 years in current department or agency	17	31	39	10	3	0	1	13	48	207
2018	Less than 3 years in current department or agency	11	25	33	17	10	1	3	29	37	458
2018	3 to 10 years in current department or agency	15	35	30	13	6	0	1	19	50	419
2018	11 to 20 years in current department or agency	13	31	37	14	4	1	1	18	45	443
2018	More than 20 years in current department or agency	19	35	34	9	2	0	1	12	54	179
2017	Less than 3 years in current department or agency	11	22	33	18	12	1	3	31	34	666
2017	3 to 10 years in current department or agency	18	29	32	14	5	0	2	20	48	490
2017	11 to 20 years in current department or agency	18	27	38	11	4	0	1	15	46	509
2017	More than 20 years in current department or agency	20	33	31	12	2	0	2	14	55	233
2014	Less than 3 years in current department or agency	7	19	25	28	14	4	3	45	28	192
2014	3 to 10 years in current department or agency	20	32	35	9	4	0	0	13	52	694
2014	11 to 20 years in current department or agency	22	33	33	8	2	0	1	10	56	438
2014	More than 20 years in current department or agency	25	34	27	11	1	0	1	13	60	298

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	19	26	23	17	1	1	41	33	446
2019	3 to 10 years in current department or agency	15	24	27	24	9	1	1	34	39	590
2019	11 to 20 years in current department or agency	13	22	34	22	8	1	1	31	35	589
2019	More than 20 years in current department or agency	9	27	34	21	7	1	1	28	37	206
2018	Less than 3 years in current department or agency	9	19	29	22	16	3	2	40	29	454
2018	3 to 10 years in current department or agency	16	27	25	20	9	1	1	30	44	418
2018	11 to 20 years in current department or agency	14	24	33	21	6	2	0	28	38	441
2018	More than 20 years in current department or agency	12	29	35	19	3	1	1	22	42	179
2017	Less than 3 years in current department or agency	9	16	28	22	19	3	3	44	27	663
2017	3 to 10 years in current department or agency	13	26	30	18	10	2	2	29	40	489
2017	11 to 20 years in current department or agency	14	24	35	17	8	1	1	25	39	508
2017	More than 20 years in current department or agency	13	19	37	18	6	3	4	25	35	234
2014	Less than 3 years in current department or agency	7	14	25	27	20	4	3	50	23	190
2014	3 to 10 years in current department or agency	23	30	31	10	5	1	1	15	54	692
2014	11 to 20 years in current department or agency	24	29	30	11	4	1	1	15	55	436
2014	More than 20 years in current department or agency	28	26	27	15	2	1	1	17	55	297

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	19	30	21	13	2	3	35	34	447
2019	3 to 10 years in current department or agency	13	22	32	20	10	1	1	31	36	593
2019	11 to 20 years in current department or agency	15	26	35	16	6	1	1	22	42	586
2019	More than 20 years in current department or agency	14	27	33	17	5	2	2	23	43	207
2018	Less than 3 years in current department or agency	11	20	30	19	15	3	2	36	33	457
2018	3 to 10 years in current department or agency	17	25	30	18	8	0	2	27	43	417
2018	11 to 20 years in current department or agency	15	27	32	19	5	0	1	25	43	442
2018	More than 20 years in current department or agency	20	31	33	10	2	1	3	13	53	178
2017	Less than 3 years in current department or agency	12	19	33	17	14	2	4	32	33	664
2017	3 to 10 years in current department or agency	16	24	32	16	7	2	5	24	42	490
2017	11 to 20 years in current department or agency	16	28	32	15	7	0	2	22	45	507
2017	More than 20 years in current department or agency	22	25	31	13	4	0	4	18	49	233
2014	Less than 3 years in current department or agency	9	13	27	18	24	4	4	47	24	191
2014	3 to 10 years in current department or agency	30	27	23	12	6	1	3	18	58	693
2014	11 to 20 years in current department or agency	27	22	30	11	4	4	2	16	52	438
2014	More than 20 years in current department or agency	29	25	30	11	3	2	1	14	55	295

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	11	26	31	20	1	2	52	21	444
2019	3 to 10 years in current department or agency	9	17	32	29	12	0	1	42	26	590
2019	11 to 20 years in current department or agency	11	19	37	24	8	1	1	32	31	582
2019	More than 20 years in current department or agency	9	23	40	21	4	0	2	26	33	207
2018	Less than 3 years in current department or agency	5	15	27	26	21	2	3	49	22	453
2018	3 to 10 years in current department or agency	12	19	33	24	10	0	1	35	32	417
2018	11 to 20 years in current department or agency	14	17	35	26	6	1	1	32	32	436
2018	More than 20 years in current department or agency	12	26	39	18	5	0	1	23	38	178
2017	Less than 3 years in current department or agency	7	12	27	26	22	2	4	51	20	665
2017	3 to 10 years in current department or agency	12	21	30	22	10	1	4	34	34	487
2017	11 to 20 years in current department or agency	14	22	36	18	8	0	2	26	37	505
2017	More than 20 years in current department or agency	19	25	32	17	4	0	3	22	45	231
2014	Less than 3 years in current department or agency	6	11	21	33	23	1	6	60	18	192
2014	3 to 10 years in current department or agency	22	18	34	17	7	0	2	25	40	689
2014	11 to 20 years in current department or agency	27	19	30	17	4	0	2	22	47	432
2014	More than 20 years in current department or agency	25	21	30	17	5	1	1	23	47	296

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	14	25	25	21	1	2	47	27	445
2019	3 to 10 years in current department or agency	16	22	28	21	13	0	1	34	38	589
2019	11 to 20 years in current department or agency	20	22	32	17	8	1	1	25	43	589
2019	More than 20 years in current department or agency	15	25	31	20	4	1	2	26	42	206
2018	Less than 3 years in current department or agency	14	20	27	17	16	3	4	35	36	458
2018	3 to 10 years in current department or agency	25	26	26	15	5	1	1	20	53	418
2018	11 to 20 years in current department or agency	23	28	29	14	4	0	1	19	51	441
2018	More than 20 years in current department or agency	24	34	27	10	3	1	1	14	59	178
2017	Less than 3 years in current department or agency	13	20	23	17	20	3	5	40	35	664
2017	3 to 10 years in current department or agency	22	26	25	15	9	1	3	24	50	489
2017	11 to 20 years in current department or agency	28	26	28	11	6	0	1	17	55	508
2017	More than 20 years in current department or agency	31	27	29	7	3	1	2	10	60	234
2014	Less than 3 years in current department or agency	7	15	25	19	22	5	7	46	26	192
2014	3 to 10 years in current department or agency	34	27	26	8	4	0	1	12	61	693
2014	11 to 20 years in current department or agency	43	23	22	7	3	0	1	11	67	437
2014	More than 20 years in current department or agency	37	28	20	9	4	1	1	13	66	299

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	17	28	19	18	3	3	40	30	445
2019	3 to 10 years in current department or agency	15	24	31	19	10	1	1	29	39	587
2019	11 to 20 years in current department or agency	15	23	29	23	8	1	1	31	39	586
2019	More than 20 years in current department or agency	10	22	33	24	5	2	4	31	34	206
2018	Less than 3 years in current department or agency	13	20	24	19	16	4	4	38	36	455
2018	3 to 10 years in current department or agency	22	22	28	19	7	2	2	26	45	416
2018	11 to 20 years in current department or agency	14	24	32	20	8	1	1	28	39	442
2018	More than 20 years in current department or agency	15	21	35	19	6	2	2	27	38	179
2017	Less than 3 years in current department or agency	10	18	23	20	16	7	5	41	33	662
2017	3 to 10 years in current department or agency	13	20	31	18	12	2	4	32	35	491
2017	11 to 20 years in current department or agency	14	21	33	22	8	1	1	30	36	508
2017	More than 20 years in current department or agency	14	23	29	22	7	1	4	30	39	233
2014	Less than 3 years in current department or agency	13	14	16	21	20	10	5	48	33	191
2014	3 to 10 years in current department or agency	16	16	32	21	10	1	4	33	34	694
2014	11 to 20 years in current department or agency	19	20	26	21	9	1	4	32	41	435
2014	More than 20 years in current department or agency	14	20	29	26	7	1	3	34	35	297

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	23	30	15	11	2	1	27	42	447
2019	3 to 10 years in current department or agency	18	24	32	18	6	1	1	25	43	591
2019	11 to 20 years in current department or agency	17	25	35	17	4	0	1	21	43	589
2019	More than 20 years in current department or agency	14	29	34	18	2	1	1	21	44	209
2018	Less than 3 years in current department or agency	15	25	35	14	7	2	2	22	42	458
2018	3 to 10 years in current department or agency	21	27	32	14	4	1	0	19	49	419
2018	11 to 20 years in current department or agency	20	25	37	13	4	1	1	17	45	443
2018	More than 20 years in current department or agency	17	29	34	13	6	0	2	19	47	179
2017	Less than 3 years in current department or agency	18	22	33	15	10	2	2	25	41	665
2017	3 to 10 years in current department or agency	18	28	32	13	6	1	3	20	48	487
2017	11 to 20 years in current department or agency	19	29	34	11	5	1	1	16	49	508
2017	More than 20 years in current department or agency	17	25	39	12	4	1	2	16	43	232
2014	Less than 3 years in current department or agency	5	19	28	19	18	3	7	41	27	191
2014	3 to 10 years in current department or agency	23	32	27	12	3	1	1	16	56	690
2014	11 to 20 years in current department or agency	29	20	32	9	6	1	3	15	51	435
2014	More than 20 years in current department or agency	24	28	32	12	3	0	1	15	52	297

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	21	40	16	9	0	0	26	34	448
2019	3 to 10 years in current department or agency	14	26	35	17	7	0	0	24	41	592
2019	11 to 20 years in current department or agency	15	23	36	20	6	0	1	26	38	592
2019	More than 20 years in current department or agency	10	22	43	19	3	1	1	23	32	206

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	10	5	3	3	0	2	90	5	447
2019	3 to 10 years in current department or agency	75	12	4	4	2	0	3	89	6	594
2019	11 to 20 years in current department or agency	73	12	6	3	3	0	3	88	6	589
2019	More than 20 years in current department or agency	74	14	6	3	2	0	2	89	5	209
2017	Less than 3 years in current department or agency	78	11	3	4	1	0	4	92	5	671
2017	3 to 10 years in current department or agency	71	15	7	3	2	0	3	89	4	490
2017	11 to 20 years in current department or agency	78	9	6	2	3	0	2	89	5	510
2017	More than 20 years in current department or agency	72	13	6	1	4	0	3	89	5	234
2014	Less than 3 years in current department or agency	68	16	4	5	4	0	4	87	9	192
2014	3 to 10 years in current department or agency	66	18	7	4	3	0	3	87	7	694
2014	11 to 20 years in current department or agency	77	11	3	3	3	0	4	91	6	438
2014	More than 20 years in current department or agency	81	9	6	2	1	1	1	92	2	299

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	25	16	9	6	8	2	65	17	447
2019	3 to 10 years in current department or agency	26	31	14	13	8	4	3	62	23	592
2019	11 to 20 years in current department or agency	26	31	18	11	9	3	3	60	21	587
2019	More than 20 years in current department or agency	30	29	16	8	10	4	3	63	19	208
2018	Less than 3 years in current department or agency	23	26	20	11	9	7	4	55	22	460
2018	3 to 10 years in current department or agency	19	31	18	13	13	3	3	54	27	419
2018	11 to 20 years in current department or agency	20	32	19	15	9	4	2	55	25	443
2018	More than 20 years in current department or agency	16	33	25	15	7	2	2	51	23	178
2017	Less than 3 years in current department or agency	31	25	15	8	10	7	4	63	20	671
2017	3 to 10 years in current department or agency	24	31	12	13	13	5	2	59	28	490
2017	11 to 20 years in current department or agency	25	32	16	11	11	3	2	60	23	509
2017	More than 20 years in current department or agency	24	31	19	12	8	4	2	58	22	234
2014	Less than 3 years in current department or agency	35	27	15	4	4	7	9	74	9	192
2014	3 to 10 years in current department or agency	24	25	19	12	12	3	4	53	26	694
2014	11 to 20 years in current department or agency	23	29	18	13	11	4	2	56	25	436
2014	More than 20 years in current department or agency	31	32	17	8	8	3	2	66	16	298

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	26	11	10	6	0	0	74	15	447
2019	3 to 10 years in current department or agency	43	29	9	9	9	0	0	73	18	595
2019	11 to 20 years in current department or agency	43	28	8	12	8	1	0	72	20	591
2019	More than 20 years in current department or agency	47	31	8	10	4	1	0	78	14	209
2018	Less than 3 years in current department or agency	38	30	9	14	8	1	0	69	22	457
2018	3 to 10 years in current department or agency	34	32	9	13	11	1	0	67	24	419
2018	11 to 20 years in current department or agency	35	31	8	13	11	1	0	67	24	442
2018	More than 20 years in current department or agency	31	35	14	12	7	1	0	67	19	178
2017	Less than 3 years in current department or agency	45	29	8	10	7	1	0	74	18	670
2017	3 to 10 years in current department or agency	38	29	9	13	11	0	0	67	24	490
2017	11 to 20 years in current department or agency	41	30	9	9	10	1	0	72	19	511
2017	More than 20 years in current department or agency	36	36	10	8	9	1	0	73	17	235
2014	Less than 3 years in current department or agency	51	31	6	9	2	0	1	83	11	192
2014	3 to 10 years in current department or agency	35	32	10	10	11	2	0	68	22	694
2014	11 to 20 years in current department or agency	35	31	11	12	10	1	0	67	22	437
2014	More than 20 years in current department or agency	44	29	6	9	10	1	0	74	20	299

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	35	5	8	3	0	0	84	11	445
2019	3 to 10 years in current department or agency	45	34	7	10	3	0	0	79	13	592
2019	11 to 20 years in current department or agency	47	34	6	10	4	0	0	80	14	588
2019	More than 20 years in current department or agency	54	31	6	6	2	0	0	86	8	208
2018	Less than 3 years in current department or agency	47	35	6	8	3	1	0	82	12	460
2018	3 to 10 years in current department or agency	40	37	8	10	5	0	0	77	15	419
2018	11 to 20 years in current department or agency	41	38	7	10	4	0	0	79	14	443
2018	More than 20 years in current department or agency	40	40	9	9	1	1	0	81	10	179
2017	Less than 3 years in current department or agency	50	31	6	7	5	1	0	82	12	670
2017	3 to 10 years in current department or agency	40	37	9	10	4	0	0	77	14	489
2017	11 to 20 years in current department or agency	40	37	10	8	4	0	0	77	12	510
2017	More than 20 years in current department or agency	42	40	8	6	4	0	0	82	10	232
2014	Less than 3 years in current department or agency	55	31	7	4	2	0	1	86	6	192
2014	3 to 10 years in current department or agency	36	39	10	11	4	0	0	75	15	693
2014	11 to 20 years in current department or agency	35	38	8	16	3	0	0	73	19	438
2014	More than 20 years in current department or agency	42	41	8	6	4	0	0	82	10	299

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	38	11	4	2	1	0	81	7	447
2019	3 to 10 years in current department or agency	39	40	10	5	4	1	0	80	9	595
2019	11 to 20 years in current department or agency	45	36	7	7	4	1	0	82	11	590
2019	More than 20 years in current department or agency	40	43	11	5	1	0	0	83	6	208
2018	Less than 3 years in current department or agency	38	36	15	4	4	3	0	76	8	459
2018	3 to 10 years in current department or agency	35	39	13	8	5	0	0	74	13	418
2018	11 to 20 years in current department or agency	36	39	12	8	4	2	0	76	12	443
2018	More than 20 years in current department or agency	33	41	17	4	3	1	1	76	7	179

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	25	15	4	3	1	5	77	7	448
2019	3 to 10 years in current department or agency	48	23	16	4	3	1	3	75	8	594
2019	11 to 20 years in current department or agency	53	26	11	4	4	0	2	81	8	588
2019	More than 20 years in current department or agency	49	25	16	3	4	0	3	76	7	209

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	28	12	10	6	1	1	71	17	448
2019	3 to 10 years in current department or agency	40	32	12	8	7	0	0	73	15	593
2019	11 to 20 years in current department or agency	43	31	10	8	8	1	0	74	16	591
2019	More than 20 years in current department or agency	41	35	12	6	5	0	0	77	11	209
2018	Less than 3 years in current department or agency	33	30	15	11	8	1	1	65	19	457
2018	3 to 10 years in current department or agency	35	32	13	12	8	0	1	67	20	417
2018	11 to 20 years in current department or agency	35	33	12	10	8	0	0	69	19	439
2018	More than 20 years in current department or agency	33	38	13	7	7	1	2	73	14	179
2017	Less than 3 years in current department or agency	41	30	11	11	6	1	0	72	17	671
2017	3 to 10 years in current department or agency	37	33	10	10	9	1	0	70	20	489
2017	11 to 20 years in current department or agency	38	35	10	8	8	0	1	73	16	511
2017	More than 20 years in current department or agency	33	39	15	6	7	0	0	72	13	235
2014	Less than 3 years in current department or agency	51	30	7	6	1	5	0	86	7	192
2014	3 to 10 years in current department or agency	37	31	13	10	9	0	1	69	18	694
2014	11 to 20 years in current department or agency	44	31	8	8	8	0	0	75	16	438
2014	More than 20 years in current department or agency	42	31	11	10	7	0	0	73	16	299

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	26	9	4	3	2	1	83	7	444
2019	3 to 10 years in current department or agency	52	24	11	7	5	1	1	77	12	594
2019	11 to 20 years in current department or agency	52	25	9	7	6	2	0	78	13	588
2019	More than 20 years in current department or agency	53	23	13	7	2	2	1	78	9	207
2018	Less than 3 years in current department or agency	46	28	11	6	6	3	0	77	12	456
2018	3 to 10 years in current department or agency	47	28	13	5	6	0	0	75	12	415
2018	11 to 20 years in current department or agency	41	29	15	8	7	0	0	70	15	437
2018	More than 20 years in current department or agency	35	37	17	7	3	0	1	73	10	178
2017	Less than 3 years in current department or agency	51	26	10	7	4	2	1	78	11	670
2017	3 to 10 years in current department or agency	46	27	9	8	7	1	0	75	16	490
2017	11 to 20 years in current department or agency	46	29	9	7	6	2	0	77	14	511
2017	More than 20 years in current department or agency	35	33	16	8	3	4	1	72	11	235
2014	Less than 3 years in current department or agency	63	21	7	3	1	2	3	89	4	192
2014	3 to 10 years in current department or agency	46	27	11	7	7	1	1	75	14	693
2014	11 to 20 years in current department or agency	47	27	7	7	8	2	2	77	15	438
2014	More than 20 years in current department or agency	44	26	16	7	5	1	0	71	13	298

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	28	7	8	5	0	1	79	14	447
2019	3 to 10 years in current department or agency	46	28	11	9	6	1	0	75	15	589
2019	11 to 20 years in current department or agency	43	30	9	11	6	0	0	73	17	586
2019	More than 20 years in current department or agency	47	29	12	7	4	0	0	77	11	206
2018	Less than 3 years in current department or agency	43	29	12	7	7	1	1	73	15	457
2018	3 to 10 years in current department or agency	41	29	10	13	8	0	0	70	20	414
2018	11 to 20 years in current department or agency	39	29	12	13	7	0	0	68	20	435
2018	More than 20 years in current department or agency	38	32	15	8	6	0	1	70	14	178
2017	Less than 3 years in current department or agency	47	29	10	9	5	0	0	77	14	671
2017	3 to 10 years in current department or agency	43	30	8	10	9	0	0	73	19	489
2017	11 to 20 years in current department or agency	42	32	9	10	7	0	0	74	16	509
2017	More than 20 years in current department or agency	32	39	11	11	5	1	0	73	16	235
2014	Less than 3 years in current department or agency	62	23	10	3	1	1	1	86	4	192
2014	3 to 10 years in current department or agency	41	29	12	9	9	0	1	70	18	694
2014	11 to 20 years in current department or agency	43	30	8	10	8	0	0	73	19	438
2014	More than 20 years in current department or agency	43	27	13	12	6	0	0	69	18	299

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	85	6	3	2	1	0	3	94	3	443
2019	3 to 10 years in current department or agency	82	9	3	2	1	0	2	93	3	593
2019	11 to 20 years in current department or agency	82	9	3	1	2	0	3	94	3	585
2019	More than 20 years in current department or agency	81	10	3	2	1	0	3	93	3	206
2017	Less than 3 years in current department or agency	85	8	3	1	1	0	2	95	2	671
2017	3 to 10 years in current department or agency	80	9	5	1	2	0	2	92	3	489
2017	11 to 20 years in current department or agency	84	7	3	2	1	0	2	94	3	510
2017	More than 20 years in current department or agency	81	10	3	1	2	0	3	94	3	235
2014	Less than 3 years in current department or agency	83	6	2	3	4	0	2	91	6	191
2014	3 to 10 years in current department or agency	80	9	5	2	2	1	3	91	4	694
2014	11 to 20 years in current department or agency	82	9	2	1	2	0	3	94	4	436
2014	More than 20 years in current department or agency	81	9	5	2	1	0	2	92	3	299

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	19	6	5	3	2	4	86	8	444
2019	3 to 10 years in current department or agency	63	19	6	6	4	1	2	84	10	594
2019	11 to 20 years in current department or agency	65	19	6	3	4	1	1	86	7	591
2019	More than 20 years in current department or agency	67	20	4	2	3	2	3	91	5	209
2017	Less than 3 years in current department or agency	55	20	6	6	5	4	5	82	12	669
2017	3 to 10 years in current department or agency	52	26	7	5	6	2	3	82	11	490
2017	11 to 20 years in current department or agency	57	25	5	5	5	2	1	84	11	509
2017	More than 20 years in current department or agency	55	26	6	5	2	3	2	85	8	234
2014	Less than 3 years in current department or agency	62	18	1	3	4	3	9	90	8	192
2014	3 to 10 years in current department or agency	57	18	6	5	7	2	4	80	13	694
2014	11 to 20 years in current department or agency	58	18	6	7	7	1	2	79	14	438
2014	More than 20 years in current department or agency	53	22	12	6	4	2	2	77	10	299

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	25	6	3	3	1	0	88	6	447
2019	3 to 10 years in current department or agency	61	22	8	4	4	1	0	85	7	593
2019	11 to 20 years in current department or agency	61	21	8	3	6	1	0	83	9	588
2019	More than 20 years in current department or agency	63	19	10	4	3	1	0	83	7	209
2018	Less than 3 years in current department or agency	57	24	10	4	4	1	0	81	8	456
2018	3 to 10 years in current department or agency	57	22	9	6	6	1	0	79	12	415
2018	11 to 20 years in current department or agency	50	26	10	8	6	0	0	76	14	437
2018	More than 20 years in current department or agency	47	34	13	1	4	0	0	82	6	179
2017	Less than 3 years in current department or agency	61	20	10	5	4	1	0	81	9	670
2017	3 to 10 years in current department or agency	55	24	10	4	6	1	0	80	10	490
2017	11 to 20 years in current department or agency	57	22	10	4	5	1	1	80	9	510
2017	More than 20 years in current department or agency	56	25	10	4	3	2	0	82	8	234

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	29	7	8	4	0	0	81	12	447
2019	3 to 10 years in current department or agency	53	25	10	7	5	0	0	78	12	594
2019	11 to 20 years in current department or agency	54	27	5	7	7	0	0	81	13	590
2019	More than 20 years in current department or agency	55	25	10	7	3	0	0	80	10	208
2018	Less than 3 years in current department or agency	46	24	11	11	7	0	0	70	18	457
2018	3 to 10 years in current department or agency	48	26	9	9	8	0	0	74	17	417
2018	11 to 20 years in current department or agency	43	26	12	11	8	0	0	70	19	439
2018	More than 20 years in current department or agency	43	32	15	6	5	0	0	75	10	179
2017	Less than 3 years in current department or agency	53	25	9	7	6	0	0	78	13	669
2017	3 to 10 years in current department or agency	51	24	9	8	8	0	0	75	15	489
2017	11 to 20 years in current department or agency	53	24	7	9	7	0	0	77	16	507
2017	More than 20 years in current department or agency	49	29	10	7	5	1	0	78	11	233
2014	Less than 3 years in current department or agency	72	17	7	2	1	1	0	89	3	191
2014	3 to 10 years in current department or agency	49	25	8	7	9	0	1	75	16	693
2014	11 to 20 years in current department or agency	52	22	10	8	8	0	0	74	16	437
2014	More than 20 years in current department or agency	49	20	17	7	6	0	0	69	14	299

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	51	16	6	4	2	2	72	11	50
2019	3 to 10 years in current department or agency	18	49	25	5	2	0	1	68	7	93
2019	11 to 20 years in current department or agency	25	49	16	10	1	0	0	74	10	160
2019	More than 20 years in current department or agency	25	54	7	9	2	2	2	82	11	57

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	31	12	6	3	5	0	78	9	448
2019	3 to 10 years in current department or agency	32	32	17	9	4	4	0	68	14	593
2019	11 to 20 years in current department or agency	25	34	18	12	6	5	0	62	19	584
2019	More than 20 years in current department or agency	19	37	22	9	6	6	0	60	17	208
2018	Less than 3 years in current department or agency	38	27	13	8	4	10	0	72	13	458
2018	3 to 10 years in current department or agency	25	34	18	10	9	4	0	61	20	420
2018	11 to 20 years in current department or agency	22	30	21	13	7	7	0	56	21	444
2018	More than 20 years in current department or agency	18	34	24	11	6	6	0	56	18	178
2017	Less than 3 years in current department or agency	42	29	11	5	3	9	1	78	9	671
2017	3 to 10 years in current department or agency	25	35	17	9	7	7	0	64	18	491
2017	11 to 20 years in current department or agency	21	31	19	11	9	7	1	57	22	509
2017	More than 20 years in current department or agency	20	35	18	11	6	10	0	61	19	235
2014	Less than 3 years in current department or agency	45	26	10	6	3	7	2	79	10	192
2014	3 to 10 years in current department or agency	17	28	23	12	14	5	0	47	28	694
2014	11 to 20 years in current department or agency	12	24	23	14	16	11	0	41	34	438
2014	More than 20 years in current department or agency	10	20	24	17	18	11	0	33	40	299

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	31	17	8	4	2	0	70	12	444
2019	3 to 10 years in current department or agency	28	32	18	14	7	0	0	61	21	593
2019	11 to 20 years in current department or agency	21	35	18	16	8	1	0	57	24	589
2019	More than 20 years in current department or agency	18	39	21	13	8	0	0	58	21	208
2018	Less than 3 years in current department or agency	32	30	14	13	6	5	0	65	20	458
2018	3 to 10 years in current department or agency	20	34	18	14	13	1	0	55	27	419
2018	11 to 20 years in current department or agency	18	31	20	19	11	1	0	50	31	442
2018	More than 20 years in current department or agency	14	35	20	19	11	0	0	50	30	177
2017	Less than 3 years in current department or agency	35	31	14	10	6	3	1	69	17	670
2017	3 to 10 years in current department or agency	21	32	18	17	10	2	0	55	27	489
2017	11 to 20 years in current department or agency	17	32	16	20	12	1	1	50	33	510
2017	More than 20 years in current department or agency	17	36	22	15	8	3	0	54	23	235
2014	Less than 3 years in current department or agency	43	26	10	9	4	5	3	75	14	192
2014	3 to 10 years in current department or agency	11	21	25	20	21	3	0	33	42	693
2014	11 to 20 years in current department or agency	8	22	18	22	26	4	0	32	50	438
2014	More than 20 years in current department or agency	7	22	21	24	24	2	0	29	50	299

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	33	19	12	6	3	0	61	19	444
2019	3 to 10 years in current department or agency	18	29	22	20	9	1	0	48	30	593
2019	11 to 20 years in current department or agency	11	32	19	23	11	3	0	45	35	586
2019	More than 20 years in current department or agency	10	35	26	16	9	5	0	47	26	207
2018	Less than 3 years in current department or agency	21	27	19	14	8	10	0	54	25	459
2018	3 to 10 years in current department or agency	15	28	20	18	17	3	0	43	36	418
2018	11 to 20 years in current department or agency	10	27	19	25	15	4	0	38	42	441
2018	More than 20 years in current department or agency	10	27	23	24	13	4	1	39	38	179
2017	Less than 3 years in current department or agency	23	29	18	14	8	6	1	57	24	669
2017	3 to 10 years in current department or agency	13	27	17	23	15	5	0	42	40	491
2017	11 to 20 years in current department or agency	11	25	22	23	15	4	0	37	40	507
2017	More than 20 years in current department or agency	10	27	20	24	13	8	0	39	39	235
2014	Less than 3 years in current department or agency	35	24	8	17	6	8	2	66	25	192
2014	3 to 10 years in current department or agency	8	15	25	24	24	3	0	24	49	693
2014	11 to 20 years in current department or agency	4	20	17	24	28	7	0	25	56	438
2014	More than 20 years in current department or agency	5	20	20	20	31	4	0	25	54	298

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	35	16	15	10	2	0	59	25	447
2019	3 to 10 years in current department or agency	16	30	20	20	14	1	0	46	34	594
2019	11 to 20 years in current department or agency	10	31	16	28	13	2	0	42	42	587
2019	More than 20 years in current department or agency	13	33	24	19	11	0	0	46	31	207
2018	Less than 3 years in current department or agency	19	29	20	15	12	5	0	51	28	458
2018	3 to 10 years in current department or agency	14	25	18	24	19	1	0	39	43	419
2018	11 to 20 years in current department or agency	10	21	18	29	19	2	0	33	49	442
2018	More than 20 years in current department or agency	9	32	16	27	14	1	0	41	42	177
2017	Less than 3 years in current department or agency	24	31	15	17	9	4	0	58	27	670
2017	3 to 10 years in current department or agency	14	27	17	22	16	3	0	42	40	489
2017	11 to 20 years in current department or agency	11	31	16	23	18	2	0	42	41	507
2017	More than 20 years in current department or agency	10	36	19	20	14	2	0	46	35	234
2014	Less than 3 years in current department or agency	27	31	12	14	8	6	2	63	24	192
2014	3 to 10 years in current department or agency	9	18	17	26	26	4	0	29	54	691
2014	11 to 20 years in current department or agency	6	20	15	24	32	2	0	27	57	437
2014	More than 20 years in current department or agency	4	22	20	22	30	2	0	27	53	299

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	20	10	4	2	12	1	81	7	448
2019	3 to 10 years in current department or agency	46	25	14	4	3	6	1	77	8	591
2019	11 to 20 years in current department or agency	46	25	13	4	2	8	2	79	7	590
2019	More than 20 years in current department or agency	50	18	15	3	2	11	2	78	5	208

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	45	14	7	2	0	0	77	9	448
2019	3 to 10 years in current department or agency	26	45	16	8	4	1	0	71	13	592
2019	11 to 20 years in current department or agency	24	43	18	10	5	0	0	68	15	590
2019	More than 20 years in current department or agency	26	41	18	12	1	2	0	68	14	207
2018	Less than 3 years in current department or agency	28	44	16	8	2	2	0	74	10	458
2018	3 to 10 years in current department or agency	22	45	14	13	6	0	0	66	19	418
2018	11 to 20 years in current department or agency	22	43	17	12	5	0	0	65	18	438
2018	More than 20 years in current department or agency	24	47	15	8	5	1	0	72	13	176
2017	Less than 3 years in current department or agency	38	41	10	7	3	1	0	80	10	671
2017	3 to 10 years in current department or agency	26	44	15	9	5	1	0	71	14	490
2017	11 to 20 years in current department or agency	26	39	18	11	5	1	0	65	16	511
2017	More than 20 years in current department or agency	23	44	16	12	3	1	0	68	15	235
2014	Less than 3 years in current department or agency	33	37	14	8	2	2	4	74	11	192
2014	3 to 10 years in current department or agency	14	28	21	20	13	3	0	44	35	693
2014	11 to 20 years in current department or agency	10	34	21	20	13	2	0	45	34	438
2014	More than 20 years in current department or agency	12	31	21	18	15	2	0	45	33	299

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	33	15	20	15	2	49	35	444
2019	3 to 10 years in current department or agency	11	27	19	24	19	1	38	43	594
2019	11 to 20 years in current department or agency	10	31	18	26	15	0	40	41	589
2019	More than 20 years in current department or agency	8	36	20	24	11	1	45	35	206

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	32	13	11	6	3	1	69	18	444
2019	3 to 10 years in current department or agency	27	33	16	15	8	1	1	61	23	595
2019	11 to 20 years in current department or agency	25	39	17	10	7	1	0	65	17	589
2019	More than 20 years in current department or agency	30	41	13	9	5	2	0	73	14	208
2018	Less than 3 years in current department or agency	30	38	12	11	6	3	0	71	17	456
2018	3 to 10 years in current department or agency	26	37	16	12	9	1	0	64	21	416
2018	11 to 20 years in current department or agency	27	40	15	12	5	2	0	68	17	439
2018	More than 20 years in current department or agency	26	44	14	7	7	2	0	72	14	179
2017	Less than 3 years in current department or agency	38	31	12	9	6	3	1	72	16	668
2017	3 to 10 years in current department or agency	32	37	10	11	7	1	1	72	18	490
2017	11 to 20 years in current department or agency	35	36	12	10	6	1	1	73	16	509
2017	More than 20 years in current department or agency	34	40	13	6	4	2	0	76	10	235
2014	Less than 3 years in current department or agency	49	26	8	6	6	2	3	79	12	192
2014	3 to 10 years in current department or agency	31	36	19	6	6	2	1	68	12	693
2014	11 to 20 years in current department or agency	34	39	9	9	5	3	0	75	15	438
2014	More than 20 years in current department or agency	34	38	16	4	5	3	1	74	9	298

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	36	18	5	4	1	73	9	447
2019	3 to 10 years in current department or agency	28	36	20	10	5	1	65	15	590
2019	11 to 20 years in current department or agency	23	40	21	11	6	1	63	16	589
2019	More than 20 years in current department or agency	28	40	23	7	2	0	68	10	206
2018	Less than 3 years in current department or agency	35	37	16	7	3	3	74	10	454
2018	3 to 10 years in current department or agency	25	39	20	10	6	1	64	16	416
2018	11 to 20 years in current department or agency	24	33	25	13	4	1	58	17	435
2018	More than 20 years in current department or agency	25	41	20	6	7	1	67	13	179

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	21	20	10	9	13	2	53	23	445
2019	3 to 10 years in current department or agency	20	21	20	16	14	8	2	45	33	591
2019	11 to 20 years in current department or agency	15	26	20	18	15	5	1	44	34	592
2019	More than 20 years in current department or agency	21	25	23	12	12	5	1	49	26	209
2018	Less than 3 years in current department or agency	19	24	19	11	11	15	1	51	26	458
2018	3 to 10 years in current department or agency	18	20	20	13	20	6	3	42	36	416
2018	11 to 20 years in current department or agency	17	20	21	19	18	3	1	39	39	439
2018	More than 20 years in current department or agency	20	28	24	11	13	5	0	50	25	178
2017	Less than 3 years in current department or agency	21	22	17	14	10	14	2	51	29	669
2017	3 to 10 years in current department or agency	17	23	16	20	17	6	3	43	39	491
2017	11 to 20 years in current department or agency	18	24	17	19	15	5	1	45	36	510
2017	More than 20 years in current department or agency	16	27	20	16	11	9	2	48	30	235
2014	Less than 3 years in current department or agency	23	19	12	12	5	18	11	58	24	192
2014	3 to 10 years in current department or agency	14	24	17	22	15	5	3	41	41	693
2014	11 to 20 years in current department or agency	17	24	17	14	17	10	1	46	35	437
2014	More than 20 years in current department or agency	13	28	20	17	13	6	3	46	32	298

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	31	16	14	6	4	0	63	20	445
2019	3 to 10 years in current department or agency	20	32	18	16	13	0	1	53	29	596
2019	11 to 20 years in current department or agency	17	32	17	18	14	1	0	50	32	588
2019	More than 20 years in current department or agency	18	35	22	12	10	3	0	54	23	208
2018	Less than 3 years in current department or agency	22	28	19	15	10	7	0	53	27	455
2018	3 to 10 years in current department or agency	15	27	20	19	17	1	0	43	37	418
2018	11 to 20 years in current department or agency	15	27	16	25	16	0	0	42	41	436
2018	More than 20 years in current department or agency	15	30	20	21	12	1	1	45	34	178
2017	Less than 3 years in current department or agency	26	29	15	15	8	7	1	60	24	670
2017	3 to 10 years in current department or agency	17	28	17	21	16	1	0	46	37	490
2017	11 to 20 years in current department or agency	15	31	15	20	16	2	1	48	37	511
2017	More than 20 years in current department or agency	14	31	22	18	12	3	0	46	32	235
2014	Less than 3 years in current department or agency	25	23	15	11	5	13	8	61	20	192
2014	3 to 10 years in current department or agency	12	21	22	20	21	3	1	34	43	693
2014	11 to 20 years in current department or agency	11	24	21	24	18	3	0	36	43	438
2014	More than 20 years in current department or agency	11	28	17	25	17	2	0	40	43	298

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	32	13	14	9	3	1	62	24	448
2019	3 to 10 years in current department or agency	20	31	14	15	17	1	2	52	33	596
2019	11 to 20 years in current department or agency	19	26	15	18	19	2	1	47	38	589
2019	More than 20 years in current department or agency	14	28	17	15	20	0	6	44	37	205
2018	Less than 3 years in current department or agency	19	31	13	15	14	5	2	54	32	459
2018	3 to 10 years in current department or agency	18	23	16	18	21	2	2	43	41	416
2018	11 to 20 years in current department or agency	16	27	13	18	24	0	2	43	44	439
2018	More than 20 years in current department or agency	12	29	17	16	19	2	4	44	38	178
2017	Less than 3 years in current department or agency	21	26	16	14	14	7	2	51	32	669
2017	3 to 10 years in current department or agency	17	23	14	19	22	2	2	42	44	488
2017	11 to 20 years in current department or agency	14	28	15	16	24	1	3	43	42	510
2017	More than 20 years in current department or agency	13	23	15	24	19	3	3	38	46	235
2014	Less than 3 years in current department or agency	15	18	18	13	11	14	11	44	32	191
2014	3 to 10 years in current department or agency	11	23	17	18	25	3	3	36	46	694
2014	11 to 20 years in current department or agency	8	21	18	22	25	3	2	31	50	438
2014	More than 20 years in current department or agency	9	15	18	22	31	3	2	25	56	299

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	21	13	5	2	1	4	80	7	448
2019	3 to 10 years in current department or agency	51	27	13	4	2	1	3	81	6	592
2019	11 to 20 years in current department or agency	52	24	12	4	4	1	3	79	9	591
2019	More than 20 years in current department or agency	53	22	11	2	2	0	10	84	4	209

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	10	8	5	6	1	11	78	12	447
2019	3 to 10 years in current department or agency	51	11	9	7	8	3	11	72	17	593
2019	11 to 20 years in current department or agency	56	9	8	6	7	1	12	76	15	588
2019	More than 20 years in current department or agency	55	10	7	4	4	2	19	82	10	207

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	24	14	9	4	1	3	72	14	444
2019	3 to 10 years in current department or agency	35	24	20	9	7	1	3	62	18	593
2019	11 to 20 years in current department or agency	45	24	13	8	7	1	2	71	16	587
2019	More than 20 years in current department or agency	42	24	16	5	3	1	9	74	9	208

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	24	14	8	6	2	3	71	15	446
2019	3 to 10 years in current department or agency	34	21	19	11	9	3	3	59	21	589
2019	11 to 20 years in current department or agency	39	21	16	10	9	3	3	63	20	585
2019	More than 20 years in current department or agency	37	21	16	7	6	2	11	68	14	209

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	21	15	8	10	2	3	65	19	444
2019	3 to 10 years in current department or agency	33	19	15	12	17	2	2	54	30	592
2019	11 to 20 years in current department or agency	35	21	15	11	12	2	3	59	25	591
2019	More than 20 years in current department or agency	36	22	11	11	7	2	11	66	21	207

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	14	6	4	2	2	5	88	6	448
2019	3 to 10 years in current department or agency	67	15	8	2	3	1	4	86	6	592
2019	11 to 20 years in current department or agency	60	17	11	3	3	2	3	81	7	590
2019	More than 20 years in current department or agency	54	21	7	6	1	1	10	84	8	207

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	84	5	2	1	1	2	5	95	2	443
2019	3 to 10 years in current department or agency	77	9	2	2	3	4	3	92	5	594
2019	11 to 20 years in current department or agency	76	9	3	1	3	4	4	92	5	587
2019	More than 20 years in current department or agency	68	11	4	1	3	3	11	92	4	207

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	80	6	2	1	1	1	9	95	3	442
2019	3 to 10 years in current department or agency	77	8	5	1	1	3	6	92	3	592
2019	11 to 20 years in current department or agency	78	6	3	2	2	2	8	92	4	585
2019	More than 20 years in current department or agency	72	7	3	2	1	1	14	93	3	205

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	42	17	11	9	3	62	21	447
2019	3 to 10 years in current department or agency	16	44	17	14	6	2	62	21	593
2019	11 to 20 years in current department or agency	19	41	17	13	7	3	62	20	589
2019	More than 20 years in current department or agency	17	46	20	11	3	2	65	15	207
2018	Less than 3 years in current department or agency	17	39	22	12	6	5	59	18	457
2018	3 to 10 years in current department or agency	18	30	22	15	12	2	49	28	418
2018	11 to 20 years in current department or agency	16	36	21	14	11	3	53	25	439
2018	More than 20 years in current department or agency	11	42	21	17	6	3	55	24	179
2017	Less than 3 years in current department or agency	23	32	20	12	8	6	58	21	671
2017	3 to 10 years in current department or agency	17	34	18	16	12	2	52	29	491
2017	11 to 20 years in current department or agency	17	34	21	15	10	3	53	25	511
2017	More than 20 years in current department or agency	12	36	24	17	7	5	51	25	234

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	37	10	6	3	2	80	10	446
2019	3 to 10 years in current department or agency	33	39	13	10	4	1	72	15	591
2019	11 to 20 years in current department or agency	29	43	14	9	4	2	73	13	585
2019	More than 20 years in current department or agency	34	42	12	8	1	1	78	10	207
2018	Less than 3 years in current department or agency	42	39	11	3	3	2	83	6	456
2018	3 to 10 years in current department or agency	36	39	13	6	4	2	76	11	419
2018	11 to 20 years in current department or agency	32	42	14	8	2	2	75	10	441
2018	More than 20 years in current department or agency	31	45	17	3	4	1	76	7	178
2017	Less than 3 years in current department or agency	46	34	8	7	3	2	81	10	670
2017	3 to 10 years in current department or agency	35	40	13	7	3	2	77	11	489
2017	11 to 20 years in current department or agency	34	39	15	6	4	2	74	10	511
2017	More than 20 years in current department or agency	32	48	13	6	1	0	80	7	235
2014	Less than 3 years in current department or agency	56	29	7	3	2	3	87	6	192
2014	3 to 10 years in current department or agency	32	39	15	7	4	3	73	11	694
2014	11 to 20 years in current department or agency	33	39	12	10	4	2	74	14	438
2014	More than 20 years in current department or agency	35	41	13	6	3	1	78	9	299

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	30	11	4	2	5	0	83	6	437
2019	3 to 10 years in current department or agency	39	40	13	4	2	2	0	80	7	591
2019	11 to 20 years in current department or agency	40	37	14	5	2	2	0	79	7	590
2019	More than 20 years in current department or agency	46	36	12	3	1	2	0	84	3	204
2018	Less than 3 years in current department or agency	40	36	11	5	3	4	1	80	8	457
2018	3 to 10 years in current department or agency	40	35	13	6	4	2	0	76	11	418
2018	11 to 20 years in current department or agency	36	37	16	6	2	3	0	75	8	441
2018	More than 20 years in current department or agency	36	46	12	2	2	2	0	83	4	179
2017	Less than 3 years in current department or agency	40	32	14	4	4	6	1	77	8	669
2017	3 to 10 years in current department or agency	35	36	17	5	4	3	0	73	9	489
2017	11 to 20 years in current department or agency	36	36	17	4	4	2	0	74	8	509
2017	More than 20 years in current department or agency	36	39	14	6	1	3	1	78	8	233
2014	Less than 3 years in current department or agency	44	32	10	2	1	9	2	85	4	192
2014	3 to 10 years in current department or agency	34	32	22	5	3	5	0	68	8	693
2014	11 to 20 years in current department or agency	38	35	17	3	2	4	1	77	6	438
2014	More than 20 years in current department or agency	31	41	16	2	3	6	1	77	6	297

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	34	8	3	2	0	87	5	445
2019	3 to 10 years in current department or agency	45	38	9	6	3	0	83	9	595
2019	11 to 20 years in current department or agency	41	39	10	6	4	0	80	11	586
2019	More than 20 years in current department or agency	45	36	12	6	1	0	81	7	209
2018	Less than 3 years in current department or agency	55	35	5	2	3	0	90	5	458
2018	3 to 10 years in current department or agency	41	39	10	6	4	0	80	10	418
2018	11 to 20 years in current department or agency	37	40	11	8	4	0	77	12	440
2018	More than 20 years in current department or agency	39	35	15	9	2	0	74	11	179
2017	Less than 3 years in current department or agency	57	30	6	5	2	0	87	7	670
2017	3 to 10 years in current department or agency	39	38	9	10	4	0	77	14	488
2017	11 to 20 years in current department or agency	37	39	11	8	5	0	76	13	509
2017	More than 20 years in current department or agency	39	42	11	5	3	0	81	8	235
2014	Less than 3 years in current department or agency	63	29	4	4	0	0	92	4	192
2014	3 to 10 years in current department or agency	33	41	11	8	6	0	74	14	693
2014	11 to 20 years in current department or agency	32	37	13	10	9	1	69	18	438
2014	More than 20 years in current department or agency	30	44	12	9	5	0	74	14	297

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	34	12	5	6	0	76	11	444
2019	3 to 10 years in current department or agency	35	32	16	9	8	0	67	17	595
2019	11 to 20 years in current department or agency	32	33	15	12	8	0	65	20	587
2019	More than 20 years in current department or agency	38	34	13	8	7	0	72	15	206
2018	Less than 3 years in current department or agency	40	33	12	8	6	1	74	14	458
2018	3 to 10 years in current department or agency	30	28	19	14	10	0	57	24	416
2018	11 to 20 years in current department or agency	29	28	21	14	7	0	58	21	441
2018	More than 20 years in current department or agency	30	35	15	9	11	0	65	20	178
2017	Less than 3 years in current department or agency	42	30	13	10	5	0	72	15	671
2017	3 to 10 years in current department or agency	26	31	21	10	10	0	57	21	489
2017	11 to 20 years in current department or agency	27	35	16	13	9	0	62	22	509
2017	More than 20 years in current department or agency	30	35	16	7	11	1	66	18	235
2014	Less than 3 years in current department or agency	51	29	9	8	1	1	82	9	192
2014	3 to 10 years in current department or agency	14	31	23	15	15	1	46	31	694
2014	11 to 20 years in current department or agency	17	26	17	20	19	0	43	39	438
2014	More than 20 years in current department or agency	17	31	20	14	18	0	48	32	299

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	37	11	6	7	77	13	444
2019	3 to 10 years in current department or agency	32	33	15	12	6	66	19	590
2019	11 to 20 years in current department or agency	31	38	14	11	6	69	17	588
2019	More than 20 years in current department or agency	39	34	11	12	4	73	16	206
2018	Less than 3 years in current department or agency	37	37	12	8	5	74	14	459
2018	3 to 10 years in current department or agency	28	33	16	14	9	61	23	413
2018	11 to 20 years in current department or agency	27	33	21	13	6	60	19	436
2018	More than 20 years in current department or agency	29	38	17	11	4	67	15	175
2017	Less than 3 years in current department or agency	42	32	12	10	4	74	14	671
2017	3 to 10 years in current department or agency	24	36	19	14	7	60	21	490
2017	11 to 20 years in current department or agency	26	38	17	12	8	63	19	511
2017	More than 20 years in current department or agency	29	39	15	9	8	68	17	235
2014	Less than 3 years in current department or agency	53	30	9	6	2	83	8	192
2014	3 to 10 years in current department or agency	14	30	24	16	15	45	31	694
2014	11 to 20 years in current department or agency	17	29	16	19	19	46	37	438
2014	More than 20 years in current department or agency	16	32	18	19	15	48	34	299

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	20	19	14	9	3	0	56	24	446
2019	3 to 10 years in current department or agency	29	25	17	14	13	2	0	55	27	594
2019	11 to 20 years in current department or agency	35	24	18	10	9	3	1	61	20	590
2019	More than 20 years in current department or agency	47	24	13	10	4	0	1	72	15	206
2018	Less than 3 years in current department or agency	33	23	18	12	10	3	0	58	23	457
2018	3 to 10 years in current department or agency	25	24	19	16	13	2	0	50	30	418
2018	11 to 20 years in current department or agency	30	23	22	15	7	3	0	54	23	442
2018	More than 20 years in current department or agency	32	32	14	11	6	5	0	67	18	179
2017	Less than 3 years in current department or agency	33	22	17	13	12	3	1	57	25	671
2017	3 to 10 years in current department or agency	23	25	20	15	12	5	0	51	28	489
2017	11 to 20 years in current department or agency	32	26	19	11	8	4	0	60	20	511
2017	More than 20 years in current department or agency	37	26	11	15	6	4	0	66	22	234
2014	Less than 3 years in current department or agency	40	20	15	11	5	7	2	66	18	192
2014	3 to 10 years in current department or agency	18	25	22	15	16	3	2	45	33	694
2014	11 to 20 years in current department or agency	26	19	16	17	14	7	0	49	34	438
2014	More than 20 years in current department or agency	28	24	24	9	7	7	1	56	18	299

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	31	31	39	448
2019	3 to 10 years in current department or agency	30	33	37	595
2019	11 to 20 years in current department or agency	24	38	37	592
2019	More than 20 years in current department or agency	27	46	27	209
2018	Less than 3 years in current department or agency	29	35	36	459
2018	3 to 10 years in current department or agency	29	36	35	419
2018	11 to 20 years in current department or agency	22	39	38	440
2018	More than 20 years in current department or agency	29	42	29	178
2017	Less than 3 years in current department or agency	28	36	37	671
2017	3 to 10 years in current department or agency	24	35	41	491
2017	11 to 20 years in current department or agency	21	44	35	511
2017	More than 20 years in current department or agency	25	44	31	235
2014	Less than 3 years in current department or agency	32	31	37	192
2014	3 to 10 years in current department or agency	25	36	39	694
2014	11 to 20 years in current department or agency	21	44	36	438
2014	More than 20 years in current department or agency	28	38	34	298

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	7	31	25	7	23	7	126
2019	3 to 10 years in current department or agency	10	31	33	5	15	7	164
2019	11 to 20 years in current department or agency	24	34	26	6	1	8	143
2019	More than 20 years in current department or agency	79	12	3	0	2	4	58
2018	Less than 3 years in current department or agency	1	31	35	6	24	3	128
2018	3 to 10 years in current department or agency	11	34	35	6	6	8	120
2018	11 to 20 years in current department or agency	21	41	31	6	0	1	99
2018	More than 20 years in current department or agency	59	23	0	6	6	7	53
2017	Less than 3 years in current department or agency	1	20	30	8	36	5	177
2017	3 to 10 years in current department or agency	9	35	28	7	13	7	118
2017	11 to 20 years in current department or agency	29	42	22	3	0	5	107
2017	More than 20 years in current department or agency	79	11	3	7	0	0	60
2014	Less than 3 years in current department or agency	2	10	22	21	9999	45	58
2014	3 to 10 years in current department or agency	13	38	31	9	9999	10	190
2014	11 to 20 years in current department or agency	22	18	21	27	9999	11	81
2014	More than 20 years in current department or agency	66	4	2	6	9999	22	70

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	45	9	8	4	1	2	79	12	446
2019	3 to 10 years in current department or agency	33	47	8	6	3	0	3	83	9	591
2019	11 to 20 years in current department or agency	40	52	4	2	0	0	2	93	2	589
2019	More than 20 years in current department or agency	51	40	6	2	1	0	1	92	2	208

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	24	9	1	2	6	2	88	3	445
2019	3 to 10 years in current department or agency	53	27	9	2	2	4	3	86	4	592
2019	11 to 20 years in current department or agency	57	28	8	3	1	1	1	87	4	589
2019	More than 20 years in current department or agency	62	27	5	2	1	2	1	92	3	208

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	446
2019	3 to 10 years in current department or agency	16	84	595
2019	11 to 20 years in current department or agency	15	85	590
2019	More than 20 years in current department or agency	12	88	209
2018	Less than 3 years in current department or agency	15	85	458
2018	3 to 10 years in current department or agency	17	83	419
2018	11 to 20 years in current department or agency	17	83	443
2018	More than 20 years in current department or agency	15	85	178

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	49	51	60
2019	3 to 10 years in current department or agency	52	48	95
2019	11 to 20 years in current department or agency	49	51	87
2019	More than 20 years in current department or agency	44	56	28
2018	Less than 3 years in current department or agency	61	39	73
2018	3 to 10 years in current department or agency	55	45	72
2018	11 to 20 years in current department or agency	49	51	76
2018	More than 20 years in current department or agency	38	62	27

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	62	38	60
2019	3 to 10 years in current department or agency	63	37	95
2019	11 to 20 years in current department or agency	66	34	87
2019	More than 20 years in current department or agency	56	44	28
2018	Less than 3 years in current department or agency	45	55	73
2018	3 to 10 years in current department or agency	65	35	72
2018	11 to 20 years in current department or agency	60	40	76
2018	More than 20 years in current department or agency	49	51	27

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	95
2018	11 to 20 years in current department or agency	6	94	76

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	28
2018	More than 20 years in current department or agency	0	100	27

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	95
2019	11 to 20 years in current department or agency	9	91	87
2018	Less than 3 years in current department or agency	13	87	73
2018	11 to 20 years in current department or agency	12	88	76

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	60
2019	More than 20 years in current department or agency	0	100	28
2018	Less than 3 years in current department or agency	7	93	73
2018	3 to 10 years in current department or agency	0	100	72

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	60
2019	3 to 10 years in current department or agency	45	55	94
2019	11 to 20 years in current department or agency	47	53	87
2019	More than 20 years in current department or agency	54	46	28
2018	Less than 3 years in current department or agency	29	71	73
2018	3 to 10 years in current department or agency	40	60	72
2018	11 to 20 years in current department or agency	43	57	76
2018	More than 20 years in current department or agency	43	57	27

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	60
2019	3 to 10 years in current department or agency	46	54	94
2019	11 to 20 years in current department or agency	39	61	87
2019	More than 20 years in current department or agency	44	56	28
2018	Less than 3 years in current department or agency	31	69	73
2018	3 to 10 years in current department or agency	43	57	72
2018	11 to 20 years in current department or agency	37	63	76
2018	More than 20 years in current department or agency	28	72	27

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	57	43	60
2019	3 to 10 years in current department or agency	53	47	94
2019	11 to 20 years in current department or agency	48	52	87
2019	More than 20 years in current department or agency	36	64	28
2018	Less than 3 years in current department or agency	37	63	73
2018	3 to 10 years in current department or agency	50	50	72
2018	11 to 20 years in current department or agency	48	52	76
2018	More than 20 years in current department or agency	50	50	27

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	60
2019	3 to 10 years in current department or agency	58	42	94
2019	11 to 20 years in current department or agency	56	44	87
2019	More than 20 years in current department or agency	33	67	28
2018	Less than 3 years in current department or agency	40	60	73
2018	3 to 10 years in current department or agency	45	55	72
2018	11 to 20 years in current department or agency	37	63	76
2018	More than 20 years in current department or agency	24	76	27

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	35	65	60
2019	3 to 10 years in current department or agency	30	70	94
2019	11 to 20 years in current department or agency	34	66	87
2019	More than 20 years in current department or agency	32	68	28
2018	Less than 3 years in current department or agency	24	76	73
2018	3 to 10 years in current department or agency	34	66	72
2018	11 to 20 years in current department or agency	35	65	76
2018	More than 20 years in current department or agency	23	77	27

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	43	57	60
2019	3 to 10 years in current department or agency	57	43	94
2019	11 to 20 years in current department or agency	46	54	87
2019	More than 20 years in current department or agency	52	48	28
2018	Less than 3 years in current department or agency	60	40	73
2018	3 to 10 years in current department or agency	56	44	72
2018	11 to 20 years in current department or agency	48	52	76
2018	More than 20 years in current department or agency	49	51	27

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	60
2019	3 to 10 years in current department or agency	45	55	94
2019	11 to 20 years in current department or agency	39	61	87
2019	More than 20 years in current department or agency	45	55	28
2018	Less than 3 years in current department or agency	30	70	73
2018	3 to 10 years in current department or agency	32	68	72
2018	11 to 20 years in current department or agency	28	72	76
2018	More than 20 years in current department or agency	23	77	27

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	60
2019	More than 20 years in current department or agency	100	28
2018	Less than 3 years in current department or agency	100	73
2018	11 to 20 years in current department or agency	100	76

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	94
2019	11 to 20 years in current department or agency	5	95	87
2018	Less than 3 years in current department or agency	7	93	73
2018	11 to 20 years in current department or agency	7	93	76

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	94
2019	11 to 20 years in current department or agency	16	84	87
2018	Less than 3 years in current department or agency	11	89	73
2018	11 to 20 years in current department or agency	15	85	76

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	60
2019	3 to 10 years in current department or agency	51	49	94
2019	11 to 20 years in current department or agency	52	48	87
2019	More than 20 years in current department or agency	37	63	28
2018	Less than 3 years in current department or agency	37	63	73
2018	3 to 10 years in current department or agency	55	45	72
2018	11 to 20 years in current department or agency	46	54	76
2018	More than 20 years in current department or agency	46	54	27

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	60
2019	3 to 10 years in current department or agency	30	70	94
2019	11 to 20 years in current department or agency	28	72	87
2019	More than 20 years in current department or agency	33	67	28
2018	Less than 3 years in current department or agency	22	78	73
2018	11 to 20 years in current department or agency	21	79	76

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	22	78	94
2019	11 to 20 years in current department or agency	17	83	87
2018	Less than 3 years in current department or agency	17	83	73
2018	3 to 10 years in current department or agency	16	84	72
2018	11 to 20 years in current department or agency	16	84	76
2018	More than 20 years in current department or agency	20	80	27

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	60
2019	3 to 10 years in current department or agency	59	41	93
2019	11 to 20 years in current department or agency	60	40	87
2019	More than 20 years in current department or agency	53	47	28
2018	Less than 3 years in current department or agency	57	43	73
2018	3 to 10 years in current department or agency	51	49	72
2018	11 to 20 years in current department or agency	49	51	75
2018	More than 20 years in current department or agency	53	47	27

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	60
2019	3 to 10 years in current department or agency	33	67	93
2019	11 to 20 years in current department or agency	30	70	87
2019	More than 20 years in current department or agency	25	75	28
2018	Less than 3 years in current department or agency	30	70	73
2018	3 to 10 years in current department or agency	29	71	72
2018	11 to 20 years in current department or agency	23	77	75
2018	More than 20 years in current department or agency	16	84	27

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	93
2019	11 to 20 years in current department or agency	9	91	87
2018	3 to 10 years in current department or agency	7	93	72
2018	11 to 20 years in current department or agency	8	92	75

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	60
2019	3 to 10 years in current department or agency	33	67	93
2019	11 to 20 years in current department or agency	28	72	87
2019	More than 20 years in current department or agency	24	76	28
2018	Less than 3 years in current department or agency	12	88	73
2018	3 to 10 years in current department or agency	25	75	72
2018	11 to 20 years in current department or agency	24	76	75
2018	More than 20 years in current department or agency	37	63	27

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	93
2019	11 to 20 years in current department or agency	10	90	87
2018	Less than 3 years in current department or agency	11	89	73
2018	More than 20 years in current department or agency	0	100	27

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	93
2019	11 to 20 years in current department or agency	8	92	87
2018	3 to 10 years in current department or agency	8	92	72
2018	11 to 20 years in current department or agency	8	92	75

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	93
2019	11 to 20 years in current department or agency	13	87	87
2018	Less than 3 years in current department or agency	10	90	73
2018	11 to 20 years in current department or agency	13	87	75

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	17	83	93
2019	11 to 20 years in current department or agency	9	91	87
2018	Less than 3 years in current department or agency	9	91	73
2018	11 to 20 years in current department or agency	10	90	75

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	60
2019	3 to 10 years in current department or agency	23	77	93
2019	11 to 20 years in current department or agency	21	79	87
2019	More than 20 years in current department or agency	19	81	28
2018	Less than 3 years in current department or agency	26	74	73
2018	3 to 10 years in current department or agency	24	76	72
2018	11 to 20 years in current department or agency	35	65	75
2018	More than 20 years in current department or agency	36	64	27

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	83
2019	11 to 20 years in current department or agency	11	89	78
2018	Less than 3 years in current department or agency	11	89	69
2018	11 to 20 years in current department or agency	9	91	69

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	83
2019	11 to 20 years in current department or agency	11	89	78
2018	Less than 3 years in current department or agency	28	72	69
2018	11 to 20 years in current department or agency	22	78	69

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	83
2019	11 to 20 years in current department or agency	7	93	78
2018	Less than 3 years in current department or agency	9	91	69
2018	3 to 10 years in current department or agency	8	92	66

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	83
2019	11 to 20 years in current department or agency	17	83	78
2018	Less than 3 years in current department or agency	13	87	69
2018	11 to 20 years in current department or agency	10	90	69

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	83
2019	11 to 20 years in current department or agency	17	83	78
2018	3 to 10 years in current department or agency	9	91	66
2018	11 to 20 years in current department or agency	8	92	69

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	83
2019	11 to 20 years in current department or agency	14	86	78
2018	Less than 3 years in current department or agency	11	89	69
2018	11 to 20 years in current department or agency	9	91	69

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	83
2019	11 to 20 years in current department or agency	8	92	78
2018	Less than 3 years in current department or agency	10	90	69
2018	11 to 20 years in current department or agency	14	86	69

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	83
2019	11 to 20 years in current department or agency	9	91	78
2018	Less than 3 years in current department or agency	8	92	69
2018	11 to 20 years in current department or agency	7	93	69

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	33	67	83
2019	11 to 20 years in current department or agency	39	61	78
2018	Less than 3 years in current department or agency	20	80	69
2018	3 to 10 years in current department or agency	36	64	66
2018	11 to 20 years in current department or agency	31	69	69
2018	More than 20 years in current department or agency	26	74	27

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	83
2018	Less than 3 years in current department or agency	10	90	69

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	54	46	83
2019	11 to 20 years in current department or agency	51	49	78
2018	Less than 3 years in current department or agency	45	55	69
2018	3 to 10 years in current department or agency	52	48	66
2018	11 to 20 years in current department or agency	45	55	69
2018	More than 20 years in current department or agency	36	64	27

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	83
2018	11 to 20 years in current department or agency	0	100	69

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	59	41	83
2019	11 to 20 years in current department or agency	54	46	78
2018	Less than 3 years in current department or agency	44	56	69
2018	3 to 10 years in current department or agency	53	47	66
2018	11 to 20 years in current department or agency	62	38	69
2018	More than 20 years in current department or agency	68	32	27

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	83
2019	11 to 20 years in current department or agency	11	89	78
2018	Less than 3 years in current department or agency	20	80	69
2018	3 to 10 years in current department or agency	9	91	66
2018	11 to 20 years in current department or agency	16	84	69
2018	More than 20 years in current department or agency	23	77	27

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	446
2019	3 to 10 years in current department or agency	20	80	594
2019	11 to 20 years in current department or agency	21	79	589
2019	More than 20 years in current department or agency	14	86	209

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	14	20	5	5	27	10	53	16	445
2019	3 to 10 years in current department or agency	17	18	17	10	8	22	8	49	26	595
2019	11 to 20 years in current department or agency	11	18	27	10	9	22	4	39	25	592
2019	More than 20 years in current department or agency	17	14	28	5	9	23	3	42	19	208
2018	Less than 3 years in current department or agency	15	15	23	4	6	30	5	47	17	460
2018	3 to 10 years in current department or agency	14	19	23	10	10	20	5	43	27	418
2018	11 to 20 years in current department or agency	11	17	27	12	10	20	2	36	29	443
2018	More than 20 years in current department or agency	17	21	27	8	6	20	2	48	18	179
2017	Less than 3 years in current department or agency	17	10	20	4	6	32	11	48	17	670
2017	3 to 10 years in current department or agency	12	16	21	9	10	24	8	42	27	490
2017	11 to 20 years in current department or agency	13	18	21	9	11	21	6	43	28	511
2017	More than 20 years in current department or agency	15	21	22	8	5	26	4	51	19	235
2014	Less than 3 years in current department or agency	15	20	12	2	4	32	14	67	11	192
2014	3 to 10 years in current department or agency	14	13	27	7	8	27	4	38	23	694
2014	11 to 20 years in current department or agency	11	18	21	10	7	28	6	43	25	438
2014	More than 20 years in current department or agency	11	18	30	6	11	24	1	38	22	297

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	27	14	5	4	8	1	75	10	446
2019	3 to 10 years in current department or agency	31	31	17	8	5	8	1	67	14	592
2019	11 to 20 years in current department or agency	27	33	19	8	6	7	0	64	16	590
2019	More than 20 years in current department or agency	34	31	18	8	3	5	0	69	12	208
2018	Less than 3 years in current department or agency	30	30	17	7	4	11	1	68	12	460
2018	3 to 10 years in current department or agency	24	32	18	12	6	7	1	61	19	418
2018	11 to 20 years in current department or agency	23	30	20	14	7	6	0	57	22	441
2018	More than 20 years in current department or agency	25	38	19	8	3	7	0	68	11	179
2017	Less than 3 years in current department or agency	33	23	19	5	4	14	2	66	11	669
2017	3 to 10 years in current department or agency	22	30	20	8	7	12	1	60	17	490
2017	11 to 20 years in current department or agency	25	28	20	8	10	7	2	59	19	510
2017	More than 20 years in current department or agency	22	38	19	7	4	10	0	67	12	235
2014	Less than 3 years in current department or agency	33	28	11	3	3	19	4	79	7	190
2014	3 to 10 years in current department or agency	21	23	26	8	6	14	1	52	17	693
2014	11 to 20 years in current department or agency	17	32	17	12	6	15	0	58	21	438
2014	More than 20 years in current department or agency	20	30	22	10	9	8	1	55	21	298

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	447
2019	3 to 10 years in current department or agency	7	93	595
2019	11 to 20 years in current department or agency	5	95	592
2019	More than 20 years in current department or agency	5	95	208
2018	Less than 3 years in current department or agency	8	92	459
2018	3 to 10 years in current department or agency	11	89	418
2018	11 to 20 years in current department or agency	6	94	440
2018	More than 20 years in current department or agency	5	95	176

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	27	73	46
2019	11 to 20 years in current department or agency	28	72	28
2018	Less than 3 years in current department or agency	35	65	36
2018	3 to 10 years in current department or agency	35	65	46

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	80	20	46
2019	11 to 20 years in current department or agency	83	17	28
2018	Less than 3 years in current department or agency	82	18	36
2018	3 to 10 years in current department or agency	81	19	46

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	46
2018	Less than 3 years in current department or agency	100	36
2018	11 to 20 years in current department or agency	100	25

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	23
2019	11 to 20 years in current department or agency	100	28
2018	3 to 10 years in current department or agency	100	46
2018	11 to 20 years in current department or agency	100	25

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	46
2019	11 to 20 years in current department or agency	100	28
2018	3 to 10 years in current department or agency	100	46
2018	11 to 20 years in current department or agency	100	25

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	23
2018	Less than 3 years in current department or agency	14	86	36

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	45
2018	3 to 10 years in current department or agency	21	79	47

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	23
2019	11 to 20 years in current department or agency	100	28
2018	11 to 20 years in current department or agency	100	25

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	41	59	45
2019	11 to 20 years in current department or agency	17	83	28
2018	Less than 3 years in current department or agency	19	81	36
2018	3 to 10 years in current department or agency	20	80	47

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	31	69	45
2019	11 to 20 years in current department or agency	24	76	28
2018	Less than 3 years in current department or agency	32	68	36
2018	3 to 10 years in current department or agency	17	83	47

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	45
2019	11 to 20 years in current department or agency	100	28
2018	3 to 10 years in current department or agency	100	47
2018	11 to 20 years in current department or agency	100	25

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	28

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	20	80	45
2018	Less than 3 years in current department or agency	18	82	36
2018	3 to 10 years in current department or agency	19	81	47

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	45
2019	11 to 20 years in current department or agency	100	28
2018	Less than 3 years in current department or agency	100	36
2018	11 to 20 years in current department or agency	100	25

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	24	76	45
2019	11 to 20 years in current department or agency	58	42	28
2018	Less than 3 years in current department or agency	33	67	36
2018	3 to 10 years in current department or agency	50	50	47

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	45
2019	11 to 20 years in current department or agency	100	28
2018	Less than 3 years in current department or agency	100	36
2018	11 to 20 years in current department or agency	100	25

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	28	72	45
2019	11 to 20 years in current department or agency	26	74	28
2018	3 to 10 years in current department or agency	13	87	47
2018	11 to 20 years in current department or agency	19	81	25

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	56	44	45
2019	11 to 20 years in current department or agency	49	51	28
2018	Less than 3 years in current department or agency	32	68	36
2018	3 to 10 years in current department or agency	33	67	47

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	22	78	45
2019	11 to 20 years in current department or agency	22	78	28
2018	3 to 10 years in current department or agency	23	77	47
2018	11 to 20 years in current department or agency	28	72	25

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	31	69	45
2019	11 to 20 years in current department or agency	33	67	28
2018	Less than 3 years in current department or agency	15	85	36
2018	3 to 10 years in current department or agency	35	65	47

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	23
2019	3 to 10 years in current department or agency	13	87	45
2018	Less than 3 years in current department or agency	0	100	36

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	45
2019	11 to 20 years in current department or agency	22	78	28
2018	3 to 10 years in current department or agency	15	85	47
2018	11 to 20 years in current department or agency	24	76	25

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	31	69	45
2019	11 to 20 years in current department or agency	43	57	28
2018	Less than 3 years in current department or agency	55	45	36
2018	3 to 10 years in current department or agency	40	60	47

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	22
2018	Less than 3 years in current department or agency	0	100	32

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	22

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	22
2018	Less than 3 years in current department or agency	0	100	32

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	38
2018	Less than 3 years in current department or agency	18	82	32
2018	3 to 10 years in current department or agency	22	78	40

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	38
2018	Less than 3 years in current department or agency	18	82	32
2018	3 to 10 years in current department or agency	15	85	40

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	28	72	38
2019	11 to 20 years in current department or agency	51	49	22
2018	Less than 3 years in current department or agency	28	72	32
2018	3 to 10 years in current department or agency	37	63	40

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	21	79	38
2018	11 to 20 years in current department or agency	0	100	18

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	68	32	38
2019	11 to 20 years in current department or agency	74	26	22
2018	Less than 3 years in current department or agency	60	40	32
2018	3 to 10 years in current department or agency	63	37	40

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	38
2018	11 to 20 years in current department or agency	0	100	18

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	58	42	38
2019	11 to 20 years in current department or agency	68	32	22
2018	Less than 3 years in current department or agency	57	43	32
2018	3 to 10 years in current department or agency	58	42	40

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	447
2019	3 to 10 years in current department or agency	9	91	592
2019	11 to 20 years in current department or agency	8	92	592
2019	More than 20 years in current department or agency	6	94	208

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	13	20	1	3	32	9	58	8	448
2019	3 to 10 years in current department or agency	22	15	21	5	4	26	7	55	13	591
2019	11 to 20 years in current department or agency	16	18	26	6	4	27	4	49	13	591
2019	More than 20 years in current department or agency	21	18	25	4	2	28	3	56	8	207
2018	Less than 3 years in current department or agency	17	14	20	3	3	35	7	54	11	461
2018	3 to 10 years in current department or agency	15	21	24	6	7	23	4	50	17	419
2018	11 to 20 years in current department or agency	15	17	33	5	3	25	2	44	11	441
2018	More than 20 years in current department or agency	17	21	32	3	1	24	2	52	5	179
2017	Less than 3 years in current department or agency	19	12	18	3	2	37	10	57	10	671
2017	3 to 10 years in current department or agency	16	16	23	3	4	32	7	52	10	490
2017	11 to 20 years in current department or agency	14	21	27	4	4	26	5	51	11	511
2017	More than 20 years in current department or agency	16	15	27	2	3	34	3	49	8	235
2014	Less than 3 years in current department or agency	20	13	13	1	1	38	15	70	4	192
2014	3 to 10 years in current department or agency	14	14	28	2	5	31	5	45	10	693
2014	11 to 20 years in current department or agency	14	16	25	3	2	33	6	50	9	437
2014	More than 20 years in current department or agency	11	18	31	3	3	32	2	44	9	299

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	26	15	3	2	9	1	78	5	447
2019	3 to 10 years in current department or agency	37	27	17	6	3	9	1	71	9	595
2019	11 to 20 years in current department or agency	31	31	21	4	3	9	1	69	8	592
2019	More than 20 years in current department or agency	38	31	19	4	0	8	0	75	4	205
2018	Less than 3 years in current department or agency	31	30	15	5	3	15	2	73	9	460
2018	3 to 10 years in current department or agency	27	30	22	7	5	8	1	62	13	419
2018	11 to 20 years in current department or agency	27	30	26	5	3	9	1	63	9	440
2018	More than 20 years in current department or agency	28	37	23	2	2	8	0	71	4	178
2017	Less than 3 years in current department or agency	37	26	13	4	2	16	2	77	7	670
2017	3 to 10 years in current department or agency	28	30	19	3	4	14	1	69	8	491
2017	11 to 20 years in current department or agency	27	30	22	4	3	11	2	65	9	510
2017	More than 20 years in current department or agency	27	36	18	3	2	14	2	74	5	235
2014	Less than 3 years in current department or agency	35	20	19	1	0	18	5	73	2	189
2014	3 to 10 years in current department or agency	22	27	27	3	4	16	2	59	9	692
2014	11 to 20 years in current department or agency	25	28	25	4	3	14	1	62	9	437
2014	More than 20 years in current department or agency	23	31	23	3	2	17	1	66	6	298

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	31	20	14	15	0	52	29	448
2019	3 to 10 years in current department or agency	17	26	24	11	21	0	43	32	595
2019	11 to 20 years in current department or agency	20	27	25	13	15	0	47	28	590
2019	More than 20 years in current department or agency	21	34	17	12	15	1	56	27	208
2018	Less than 3 years in current department or agency	17	27	22	14	20	1	44	34	457
2018	3 to 10 years in current department or agency	15	23	22	15	24	1	39	39	419
2018	11 to 20 years in current department or agency	19	27	23	12	18	0	46	30	444
2018	More than 20 years in current department or agency	30	29	17	12	12	0	59	25	179
2017	Less than 3 years in current department or agency	16	19	21	20	23	1	36	43	670
2017	3 to 10 years in current department or agency	12	21	21	17	28	1	34	45	489
2017	11 to 20 years in current department or agency	21	23	19	16	20	1	45	36	511
2017	More than 20 years in current department or agency	28	24	18	12	16	2	53	28	233

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	28	24	12	14	1	50	26	447
2019	3 to 10 years in current department or agency	16	25	24	16	19	0	41	35	594
2019	11 to 20 years in current department or agency	13	25	27	18	17	0	38	35	590
2019	More than 20 years in current department or agency	10	29	28	16	16	0	39	32	209
2018	Less than 3 years in current department or agency	17	27	22	17	16	0	44	33	457
2018	3 to 10 years in current department or agency	11	21	27	17	24	0	32	41	418
2018	11 to 20 years in current department or agency	10	24	29	20	17	0	34	37	444
2018	More than 20 years in current department or agency	9	28	31	15	16	1	38	31	179
2017	Less than 3 years in current department or agency	22	25	23	15	15	1	47	29	669
2017	3 to 10 years in current department or agency	13	24	27	16	19	0	37	36	490
2017	11 to 20 years in current department or agency	12	23	25	18	21	1	35	39	508
2017	More than 20 years in current department or agency	9	21	31	17	21	1	30	38	233

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	28	16	10	9	0	2	64	19	446
2019	3 to 10 years in current department or agency	27	30	21	11	10	0	1	57	22	591
2019	11 to 20 years in current department or agency	21	29	25	13	11	0	1	51	24	588
2019	More than 20 years in current department or agency	18	30	29	12	8	1	1	50	21	207
2018	Less than 3 years in current department or agency	26	30	22	12	8	0	2	57	21	455
2018	3 to 10 years in current department or agency	16	28	26	15	13	0	1	45	29	418
2018	11 to 20 years in current department or agency	18	26	28	17	10	0	0	44	28	438
2018	More than 20 years in current department or agency	10	34	32	15	8	1	1	45	23	177
2017	Less than 3 years in current department or agency	31	25	21	11	7	0	4	59	19	669
2017	3 to 10 years in current department or agency	20	29	21	15	13	0	2	50	28	487
2017	11 to 20 years in current department or agency	18	26	26	14	13	0	2	45	27	507
2017	More than 20 years in current department or agency	13	26	26	18	14	0	3	40	34	233

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	26	19	14	15	1	2	51	30	446
2019	3 to 10 years in current department or agency	20	25	19	17	19	0	0	45	37	594
2019	11 to 20 years in current department or agency	16	24	23	17	19	0	1	40	37	587
2019	More than 20 years in current department or agency	16	31	24	14	15	0	0	47	29	208
2018	Less than 3 years in current department or agency	19	22	21	15	21	0	1	42	37	456
2018	3 to 10 years in current department or agency	13	20	22	15	29	0	0	33	44	416
2018	11 to 20 years in current department or agency	11	23	23	23	20	0	1	34	42	439
2018	More than 20 years in current department or agency	6	31	25	19	19	0	0	37	38	177
2017	Less than 3 years in current department or agency	20	23	20	17	17	1	2	44	35	668
2017	3 to 10 years in current department or agency	13	24	21	17	24	0	1	38	41	489
2017	11 to 20 years in current department or agency	11	23	23	20	23	0	1	35	43	511
2017	More than 20 years in current department or agency	10	22	22	20	23	1	1	32	45	234

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	20	8	3	2	0	3	86	6	447
2019	3 to 10 years in current department or agency	55	23	9	4	3	0	6	84	7	595
2019	11 to 20 years in current department or agency	46	27	12	5	4	0	6	77	9	584
2019	More than 20 years in current department or agency	46	25	13	3	4	0	8	78	8	207
2018	Less than 3 years in current department or agency	54	20	10	4	2	1	9	82	6	453
2018	3 to 10 years in current department or agency	45	25	11	4	7	0	8	77	12	418
2018	11 to 20 years in current department or agency	49	23	11	6	4	0	7	77	11	441
2018	More than 20 years in current department or agency	46	22	16	6	1	1	8	75	8	176
2017	Less than 3 years in current department or agency	56	19	7	3	3	0	11	85	7	669
2017	3 to 10 years in current department or agency	47	24	10	5	4	0	10	79	10	489
2017	11 to 20 years in current department or agency	45	24	13	4	4	0	10	76	9	509
2017	More than 20 years in current department or agency	39	25	16	4	3	1	12	74	8	231

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	31	14	8	8	0	70	16	448
2019	3 to 10 years in current department or agency	33	32	20	8	7	0	65	15	594
2019	11 to 20 years in current department or agency	29	30	23	9	9	0	59	18	588
2019	More than 20 years in current department or agency	39	27	20	8	6	1	66	14	206
2018	Less than 3 years in current department or agency	35	24	22	8	11	1	59	19	457
2018	3 to 10 years in current department or agency	25	27	22	13	13	1	52	26	418
2018	11 to 20 years in current department or agency	27	28	23	12	10	1	55	22	443
2018	More than 20 years in current department or agency	26	32	23	7	11	1	58	18	176
2017	Less than 3 years in current department or agency	35	26	19	10	9	0	62	18	666
2017	3 to 10 years in current department or agency	26	30	22	12	10	0	56	22	489
2017	11 to 20 years in current department or agency	25	31	23	11	9	0	56	20	509
2017	More than 20 years in current department or agency	21	36	21	13	7	1	58	20	233

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	36	16	9	5	0	1	70	14	448
2019	3 to 10 years in current department or agency	23	35	21	12	8	0	0	59	20	595
2019	11 to 20 years in current department or agency	22	39	23	9	8	0	0	61	17	588
2019	More than 20 years in current department or agency	28	33	22	9	7	0	1	61	17	204
2018	Less than 3 years in current department or agency	26	41	18	8	5	1	2	68	14	456
2018	3 to 10 years in current department or agency	21	34	23	12	9	1	1	56	21	418
2018	11 to 20 years in current department or agency	17	39	23	11	9	1	0	57	20	440
2018	More than 20 years in current department or agency	16	41	22	12	6	0	2	59	19	179
2017	Less than 3 years in current department or agency	30	36	17	9	5	1	2	68	14	667
2017	3 to 10 years in current department or agency	24	29	26	13	8	0	1	53	21	490
2017	11 to 20 years in current department or agency	25	33	23	9	8	0	1	59	17	510
2017	More than 20 years in current department or agency	16	38	24	13	6	0	3	56	20	233

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	33	19	13	9	1	1	59	22	447
2019	3 to 10 years in current department or agency	21	27	23	17	12	0	0	47	29	594
2019	11 to 20 years in current department or agency	15	30	28	15	11	0	0	45	27	592
2019	More than 20 years in current department or agency	11	37	24	17	11	0	1	48	28	208
2018	Less than 3 years in current department or agency	20	34	23	12	9	0	1	55	21	458
2018	3 to 10 years in current department or agency	15	28	27	18	11	0	1	43	30	418
2018	11 to 20 years in current department or agency	12	29	28	20	10	0	0	42	30	440
2018	More than 20 years in current department or agency	6	35	32	16	7	1	2	43	25	179
2017	Less than 3 years in current department or agency	26	30	23	11	8	1	1	57	20	666
2017	3 to 10 years in current department or agency	18	26	26	15	13	1	1	45	29	487
2017	11 to 20 years in current department or agency	13	30	28	16	13	1	1	43	29	510
2017	More than 20 years in current department or agency	12	33	23	22	8	0	2	45	31	233

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	37	15	13	7	0	1	65	20	447
2019	3 to 10 years in current department or agency	27	26	20	15	12	0	0	54	26	596
2019	11 to 20 years in current department or agency	22	33	22	14	9	0	0	55	23	590
2019	More than 20 years in current department or agency	24	34	24	11	6	0	0	58	17	207
2018	Less than 3 years in current department or agency	27	28	24	11	8	0	2	56	19	458
2018	3 to 10 years in current department or agency	24	26	25	13	11	0	0	50	25	416
2018	11 to 20 years in current department or agency	22	31	25	14	8	0	0	54	21	442
2018	More than 20 years in current department or agency	18	33	30	12	5	1	1	52	18	178
2017	Less than 3 years in current department or agency	27	30	23	10	8	0	1	58	18	666
2017	3 to 10 years in current department or agency	24	31	20	14	10	0	1	56	24	489
2017	11 to 20 years in current department or agency	21	32	24	12	9	1	1	55	21	510
2017	More than 20 years in current department or agency	19	32	24	15	8	1	2	52	23	233

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	25	13	7	4	1	75	11	446
2019	3 to 10 years in current department or agency	38	28	14	11	9	0	66	20	594
2019	11 to 20 years in current department or agency	39	29	15	9	9	0	68	17	591
2019	More than 20 years in current department or agency	38	31	17	7	6	1	70	13	205

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	30	22	12	12	0	0	54	24	446
2019	3 to 10 years in current department or agency	23	28	21	13	15	0	0	51	28	593
2019	11 to 20 years in current department or agency	20	32	19	14	15	0	0	52	29	589
2019	More than 20 years in current department or agency	22	28	18	14	17	0	0	51	31	205
2018	Less than 3 years in current department or agency	24	27	26	12	11	0	1	51	23	460
2018	3 to 10 years in current department or agency	20	26	24	16	13	0	1	47	29	416
2018	11 to 20 years in current department or agency	17	30	24	18	11	0	0	47	29	441
2018	More than 20 years in current department or agency	15	35	26	10	13	0	1	50	23	177
2017	Less than 3 years in current department or agency	24	30	24	12	9	0	1	54	22	667
2017	3 to 10 years in current department or agency	23	27	23	15	11	1	1	51	26	487
2017	11 to 20 years in current department or agency	22	29	19	17	12	0	1	52	30	507
2017	More than 20 years in current department or agency	14	32	24	15	12	1	3	48	28	231

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	24	12	5	4	0	0	79	9	446
2019	3 to 10 years in current department or agency	51	25	13	6	4	0	1	77	10	589
2019	11 to 20 years in current department or agency	52	25	11	6	4	0	1	78	11	585
2019	More than 20 years in current department or agency	54	25	10	7	3	1	1	79	10	205
2018	Less than 3 years in current department or agency	50	22	14	7	5	0	2	73	13	458
2018	3 to 10 years in current department or agency	46	23	14	8	8	0	1	70	15	415
2018	11 to 20 years in current department or agency	48	26	12	6	6	0	1	75	13	441
2018	More than 20 years in current department or agency	45	36	8	3	6	0	2	83	9	178
2017	Less than 3 years in current department or agency	55	20	12	6	4	0	1	77	11	670
2017	3 to 10 years in current department or agency	49	24	15	7	4	0	1	74	11	491
2017	11 to 20 years in current department or agency	50	23	13	5	6	0	1	75	11	509
2017	More than 20 years in current department or agency	54	24	12	5	4	0	1	78	9	235

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	13	3	2	2	0	4	93	4	444
2019	3 to 10 years in current department or agency	74	12	5	2	2	0	5	91	4	594
2019	11 to 20 years in current department or agency	73	13	4	2	3	0	5	91	5	586
2019	More than 20 years in current department or agency	72	13	3	1	3	0	9	93	4	206
2018	Less than 3 years in current department or agency	68	13	7	4	2	0	6	86	6	456
2018	3 to 10 years in current department or agency	66	12	10	3	4	1	4	82	8	415
2018	11 to 20 years in current department or agency	67	15	7	3	4	0	4	85	8	437
2018	More than 20 years in current department or agency	64	21	5	2	2	1	3	90	5	176

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	9	4	3	4	0	3	90	6	447
2019	3 to 10 years in current department or agency	72	12	6	4	5	0	2	85	9	595
2019	11 to 20 years in current department or agency	69	14	7	3	4	0	3	85	8	593
2019	More than 20 years in current department or agency	70	15	8	1	4	1	2	87	5	206
2018	Less than 3 years in current department or agency	72	12	6	2	5	0	3	87	7	455
2018	3 to 10 years in current department or agency	62	14	12	4	6	1	2	78	10	417
2018	11 to 20 years in current department or agency	64	19	7	4	4	1	2	86	7	440
2018	More than 20 years in current department or agency	68	15	7	4	3	1	3	86	7	176
2017	Less than 3 years in current department or agency	76	12	5	2	2	0	3	91	4	670
2017	3 to 10 years in current department or agency	71	12	7	4	4	0	2	85	8	490
2017	11 to 20 years in current department or agency	67	15	9	4	3	1	2	84	7	510
2017	More than 20 years in current department or agency	78	11	2	3	3	1	2	92	6	234

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	24	8	3	3	0	1	86	6	445
2019	3 to 10 years in current department or agency	56	27	10	3	2	0	1	84	5	593
2019	11 to 20 years in current department or agency	53	31	10	2	2	0	1	86	4	591
2019	More than 20 years in current department or agency	59	26	10	2	3	0	1	86	4	207
2018	Less than 3 years in current department or agency	57	25	10	4	2	0	1	84	6	460
2018	3 to 10 years in current department or agency	53	26	14	4	4	0	0	79	7	418
2018	11 to 20 years in current department or agency	53	28	14	3	2	0	0	81	5	439
2018	More than 20 years in current department or agency	53	30	11	3	3	1	1	83	6	179
2017	Less than 3 years in current department or agency	62	24	7	2	2	0	3	88	5	670
2017	3 to 10 years in current department or agency	50	31	10	3	4	0	1	83	7	489
2017	11 to 20 years in current department or agency	50	32	10	5	2	0	1	83	7	510
2017	More than 20 years in current department or agency	55	31	10	2	1	0	0	87	3	234

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	15	8	4	3	0	1	85	7	445
2019	3 to 10 years in current department or agency	64	17	7	5	5	0	0	82	11	593
2019	11 to 20 years in current department or agency	58	20	9	5	7	0	1	79	12	588
2019	More than 20 years in current department or agency	64	20	9	3	3	0	1	85	6	206
2018	Less than 3 years in current department or agency	62	18	10	4	5	0	1	81	9	456
2018	3 to 10 years in current department or agency	54	21	11	5	9	0	0	75	14	415
2018	11 to 20 years in current department or agency	50	24	11	9	6	0	1	74	15	438
2018	More than 20 years in current department or agency	52	25	10	6	6	1	1	78	12	177
2017	Less than 3 years in current department or agency	69	15	7	4	3	0	2	86	7	666
2017	3 to 10 years in current department or agency	60	19	8	6	5	0	1	80	11	487
2017	11 to 20 years in current department or agency	57	22	9	5	5	0	1	80	11	506
2017	More than 20 years in current department or agency	59	25	6	5	4	0	2	85	9	234

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	5	3	1	0	23	95	1	437
2019	3 to 10 years in current department or agency	62	8	3	2	1	24	93	3	590
2019	11 to 20 years in current department or agency	56	14	4	1	1	25	93	2	588
2019	More than 20 years in current department or agency	50	14	4	2	2	28	90	5	207
2018	Less than 3 years in current department or agency	56	6	3	1	0	34	94	1	458
2018	3 to 10 years in current department or agency	52	10	4	3	0	30	89	5	413
2018	11 to 20 years in current department or agency	44	15	7	1	1	32	87	3	437
2018	More than 20 years in current department or agency	43	15	7	2	1	32	85	5	177
2017	Less than 3 years in current department or agency	61	5	3	1	1	29	93	3	671
2017	3 to 10 years in current department or agency	52	11	5	1	0	30	91	3	488
2017	11 to 20 years in current department or agency	48	13	5	2	1	31	88	4	510
2017	More than 20 years in current department or agency	49	14	5	3	1	28	88	5	234

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	16	9	3	2	0	3	86	5	445
2019	3 to 10 years in current department or agency	61	18	9	4	4	0	3	83	8	590
2019	11 to 20 years in current department or agency	63	21	8	3	1	0	5	88	4	590
2019	More than 20 years in current department or agency	68	15	9	3	0	0	5	87	4	207
2018	Less than 3 years in current department or agency	64	17	10	3	2	0	4	84	5	459
2018	3 to 10 years in current department or agency	57	21	11	4	3	0	4	81	7	416
2018	11 to 20 years in current department or agency	57	25	8	4	3	0	4	85	6	436
2018	More than 20 years in current department or agency	54	22	10	3	3	1	7	83	7	179
2017	Less than 3 years in current department or agency	65	16	9	3	2	0	6	86	5	667
2017	3 to 10 years in current department or agency	60	23	6	3	3	1	5	88	5	486
2017	11 to 20 years in current department or agency	61	19	9	3	2	0	5	85	6	506
2017	More than 20 years in current department or agency	58	20	9	5	0	0	7	85	6	234

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	18	8	3	9	0	1	79	13	447
2019	3 to 10 years in current department or agency	71	13	6	3	3	1	2	87	7	593
2019	11 to 20 years in current department or agency	77	13	4	2	1	1	3	94	2	592
2019	More than 20 years in current department or agency	82	11	2	1	0	0	4	96	2	204
2018	Less than 3 years in current department or agency	56	15	10	6	9	0	3	73	16	458
2018	3 to 10 years in current department or agency	72	12	6	2	4	0	3	88	6	418
2018	11 to 20 years in current department or agency	76	15	3	2	1	0	3	94	2	440
2018	More than 20 years in current department or agency	76	17	2	2	0	1	3	96	2	179
2017	Less than 3 years in current department or agency	53	16	9	8	10	1	2	71	19	671
2017	3 to 10 years in current department or agency	64	19	7	3	2	1	4	88	5	490
2017	11 to 20 years in current department or agency	69	18	6	2	1	0	4	91	3	511
2017	More than 20 years in current department or agency	72	16	6	1	2	0	4	91	3	235

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	25	12	3	3	0	1	82	6	445
2019	3 to 10 years in current department or agency	54	30	11	3	1	0	1	86	3	590
2019	11 to 20 years in current department or agency	53	31	12	2	2	0	1	85	4	590
2019	More than 20 years in current department or agency	54	30	12	2	0	0	2	86	2	203
2018	Less than 3 years in current department or agency	45	34	13	3	2	0	2	80	6	459
2018	3 to 10 years in current department or agency	49	30	14	3	2	0	2	80	5	416
2018	11 to 20 years in current department or agency	49	31	13	4	2	0	2	81	6	438
2018	More than 20 years in current department or agency	53	31	9	3	2	1	1	86	5	179
2017	Less than 3 years in current department or agency	52	30	9	4	3	0	2	84	7	670
2017	3 to 10 years in current department or agency	53	27	12	5	1	0	2	81	6	490
2017	11 to 20 years in current department or agency	52	29	11	3	2	0	3	83	6	509
2017	More than 20 years in current department or agency	47	33	13	4	0	0	2	82	5	235

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	37	26	13	4	0	57	17	446
2019	3 to 10 years in current department or agency	14	33	29	15	9	0	47	24	595
2019	11 to 20 years in current department or agency	13	32	34	14	7	0	44	21	592
2019	More than 20 years in current department or agency	15	36	31	16	3	0	50	18	208
2018	Less than 3 years in current department or agency	16	36	29	12	7	0	52	19	460
2018	3 to 10 years in current department or agency	12	24	36	18	10	1	36	28	420
2018	11 to 20 years in current department or agency	12	31	35	15	8	0	42	23	443
2018	More than 20 years in current department or agency	12	31	36	16	5	0	44	21	178
2017	Less than 3 years in current department or agency	16	31	32	14	7	0	46	21	670
2017	3 to 10 years in current department or agency	9	27	40	14	11	0	36	24	488
2017	11 to 20 years in current department or agency	9	28	39	15	8	0	38	23	511
2017	More than 20 years in current department or agency	10	29	39	18	4	0	39	22	234

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	18	38	24	10	33	28	446
2019	3 to 10 years in current department or agency	14	25	35	19	7	26	39	595
2019	11 to 20 years in current department or agency	13	24	39	19	6	25	37	588
2019	More than 20 years in current department or agency	11	24	41	20	4	24	35	207
2018	Less than 3 years in current department or agency	13	18	36	23	11	33	31	458
2018	3 to 10 years in current department or agency	18	25	34	18	4	23	44	417
2018	11 to 20 years in current department or agency	15	25	38	17	5	22	40	435
2018	More than 20 years in current department or agency	14	28	35	17	7	23	42	177
2017	Less than 3 years in current department or agency	11	21	35	20	13	33	32	667
2017	3 to 10 years in current department or agency	13	26	39	15	7	22	39	491
2017	11 to 20 years in current department or agency	12	27	38	17	6	23	39	506
2017	More than 20 years in current department or agency	14	28	39	17	2	19	42	234

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	34	9	5	2	0	85	7	446
2019	3 to 10 years in current department or agency	44	40	10	5	2	0	83	7	591
2019	11 to 20 years in current department or agency	49	37	7	5	1	0	86	7	588
2019	More than 20 years in current department or agency	54	36	7	3	0	0	90	3	207
2018	Less than 3 years in current department or agency	46	37	8	4	3	1	84	7	461
2018	3 to 10 years in current department or agency	40	41	9	6	3	0	81	10	414
2018	11 to 20 years in current department or agency	47	38	10	3	2	0	85	5	440
2018	More than 20 years in current department or agency	49	37	10	1	2	1	87	4	178
2017	Less than 3 years in current department or agency	42	39	8	7	3	1	82	10	670
2017	3 to 10 years in current department or agency	43	41	7	5	3	0	84	8	491
2017	11 to 20 years in current department or agency	43	38	11	4	3	0	81	7	510
2017	More than 20 years in current department or agency	49	40	7	3	0	0	89	4	234

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	36	14	8	7	0	71	15	448
2019	3 to 10 years in current department or agency	24	38	13	15	10	0	62	25	594
2019	11 to 20 years in current department or agency	24	35	14	17	10	1	59	27	592
2019	More than 20 years in current department or agency	29	37	14	11	8	0	67	20	207
2018	Less than 3 years in current department or agency	32	33	13	10	10	1	66	21	461
2018	3 to 10 years in current department or agency	23	33	13	15	15	0	56	31	418
2018	11 to 20 years in current department or agency	21	37	15	18	10	0	58	27	444
2018	More than 20 years in current department or agency	28	34	16	14	7	1	62	21	178
2017	Less than 3 years in current department or agency	26	37	12	13	9	2	65	23	670
2017	3 to 10 years in current department or agency	16	41	14	14	13	1	58	27	490
2017	11 to 20 years in current department or agency	16	41	14	15	14	1	57	28	509
2017	More than 20 years in current department or agency	20	40	11	17	10	2	61	28	234

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	446
2019	3 to 10 years in current department or agency	25	75	595
2019	11 to 20 years in current department or agency	19	81	592
2019	More than 20 years in current department or agency	19	81	209
2017	Less than 3 years in current department or agency	22	78	669
2017	3 to 10 years in current department or agency	25	75	491
2017	11 to 20 years in current department or agency	27	73	511
2017	More than 20 years in current department or agency	26	74	233
2014	Less than 3 years in current department or agency	10	90	192
2014	3 to 10 years in current department or agency	20	80	693
2014	11 to 20 years in current department or agency	21	79	437
2014	More than 20 years in current department or agency	18	82	297

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	90	10	88
2019	3 to 10 years in current department or agency	86	14	149
2019	11 to 20 years in current department or agency	86	14	115
2019	More than 20 years in current department or agency	83	17	40
2017	Less than 3 years in current department or agency	74	26	150
2017	3 to 10 years in current department or agency	81	19	124
2017	11 to 20 years in current department or agency	84	16	137
2017	More than 20 years in current department or agency	82	18	60
2014	Less than 3 years in current department or agency	94	6	27
2014	3 to 10 years in current department or agency	78	22	145
2014	11 to 20 years in current department or agency	77	23	89
2014	More than 20 years in current department or agency	73	27	56

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	32	4	15	4	1	0	77	19	77
2019	3 to 10 years in current department or agency	51	29	5	11	5	0	0	79	15	127
2019	11 to 20 years in current department or agency	50	28	7	10	5	0	0	78	15	97
2019	More than 20 years in current department or agency	58	21	6	10	6	0	0	78	16	33
2017	Less than 3 years in current department or agency	44	35	5	13	3	0	1	80	15	112
2017	3 to 10 years in current department or agency	39	41	7	12	1	0	0	80	13	99
2017	11 to 20 years in current department or agency	39	40	4	11	5	0	2	80	16	115
2017	More than 20 years in current department or agency	45	36	2	13	4	0	0	81	17	48
2014	Less than 3 years in current department or agency	64	16	3	7	10	0	0	81	16	25
2014	3 to 10 years in current department or agency	41	30	10	13	6	0	0	71	19	114
2014	11 to 20 years in current department or agency	54	32	4	10	0	1	0	87	10	71
2014	More than 20 years in current department or agency	65	28	0	4	3	0	0	93	7	43

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	37	22	11	12	0	0	17	83	446
2019	3 to 10 years in current department or agency	13	28	28	15	14	0	0	13	87	594
2019	11 to 20 years in current department or agency	20	32	24	11	11	2	0	21	79	590
2019	More than 20 years in current department or agency	29	33	22	9	6	0	0	29	71	207
2018	Less than 3 years in current department or agency	23	27	25	11	13	2	1	23	77	460
2018	3 to 10 years in current department or agency	22	23	22	13	19	1	0	23	77	418
2018	11 to 20 years in current department or agency	26	28	22	13	10	1	0	26	74	441
2018	More than 20 years in current department or agency	44	24	17	7	7	2	0	44	56	179
2017	Less than 3 years in current department or agency	19	23	21	16	20	1	1	19	81	671
2017	3 to 10 years in current department or agency	20	19	21	15	21	2	0	21	79	491
2017	11 to 20 years in current department or agency	27	26	21	8	14	3	0	28	72	510
2017	More than 20 years in current department or agency	44	21	16	9	10	1	0	44	56	233

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	72	28	368
2019	3 to 10 years in current department or agency	62	38	506
2019	11 to 20 years in current department or agency	57	43	460
2019	More than 20 years in current department or agency	51	49	148

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	364
2019	3 to 10 years in current department or agency	37	63	502
2019	11 to 20 years in current department or agency	43	57	454
2019	More than 20 years in current department or agency	43	57	145
2018	Less than 3 years in current department or agency	36	64	343
2018	3 to 10 years in current department or agency	30	70	321
2018	11 to 20 years in current department or agency	28	72	324
2018	More than 20 years in current department or agency	33	67	99

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	24	17	15	20	3	6	43	38	365
2019	3 to 10 years in current department or agency	13	19	20	19	24	1	5	34	45	502
2019	11 to 20 years in current department or agency	11	23	17	22	20	0	7	36	45	453
2019	More than 20 years in current department or agency	9	21	20	22	17	1	11	34	44	147
2018	Less than 3 years in current department or agency	14	22	20	17	24	0	3	37	42	343
2018	3 to 10 years in current department or agency	6	22	17	20	29	0	5	30	52	320
2018	11 to 20 years in current department or agency	9	19	16	22	28	1	4	30	53	323
2018	More than 20 years in current department or agency	7	21	17	21	22	2	10	32	49	98
2017	Less than 3 years in current department or agency	13	26	12	16	29	1	3	40	47	536
2017	3 to 10 years in current department or agency	9	21	10	18	33	1	7	33	56	379
2017	11 to 20 years in current department or agency	10	20	14	21	26	2	7	33	52	352
2017	More than 20 years in current department or agency	5	17	14	18	26	3	18	28	55	129

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	21	16	17	29	3	7	32	50	365
2019	3 to 10 years in current department or agency	5	15	17	19	37	1	5	22	60	502
2019	11 to 20 years in current department or agency	5	15	16	17	38	1	7	22	61	449
2019	More than 20 years in current department or agency	10	11	19	21	31	1	8	23	57	148
2018	Less than 3 years in current department or agency	5	14	15	20	43	1	3	19	65	345
2018	3 to 10 years in current department or agency	3	11	12	21	50	0	3	14	73	320
2018	11 to 20 years in current department or agency	2	12	14	17	48	2	6	15	70	323
2018	More than 20 years in current department or agency	2	12	14	19	47	3	3	14	70	98
2017	Less than 3 years in current department or agency	4	11	9	19	52	1	4	16	75	535
2017	3 to 10 years in current department or agency	3	6	9	19	56	1	6	9	81	379
2017	11 to 20 years in current department or agency	4	7	12	16	52	2	5	13	74	352
2017	More than 20 years in current department or agency	2	7	10	15	48	5	14	11	77	129

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	17	14	7	10	0	7	67	18	445
2019	3 to 10 years in current department or agency	36	20	16	10	9	1	7	61	22	585
2019	11 to 20 years in current department or agency	40	22	15	9	9	0	6	66	19	580
2019	More than 20 years in current department or agency	42	21	12	9	9	0	6	67	20	207
2018	Less than 3 years in current department or agency	40	20	14	8	9	1	8	66	18	457
2018	3 to 10 years in current department or agency	37	14	16	11	14	1	6	55	28	417
2018	11 to 20 years in current department or agency	39	18	18	7	12	1	4	60	21	442
2018	More than 20 years in current department or agency	42	17	16	10	7	0	9	64	18	178

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment