2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	41	5	8	0	87	8	39
2019	FI-01	42	50	0	8	0	92	8	12
2019	FI-02	50	44	6	0	0	94	0	16
2017	FI	38	49	5	8	0	86	8	37
2017	FI-01	40	60	0	0	0	100	0	15
2017	FI-02	38	46	8	8	0	85	8	13
2014	FI	33	53	7	2	5	86	7	42
2014	FI-01	43	43	7	7	0	86	7	14
2014	FI-02	40	47	7	0	7	87	7	15
2011	FI	40	48	5	7	0	88	7	58
2011	FI-01	33	50	4	13	0	83	13	24
2011	FI-02	50	38	6	6	0	88	6	16
2008	FI	46	40	6	4	4	86	9	70
2008	FI-01	48	42	3	3	3	90	6	31
2008	FI-02	41	35	18	6	0	76	6	17

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	23	13	8	5	0	74	13	39
2019	FI-01	42	25	33	0	0	0	67	0	12
2019	FI-02	56	13	6	13	13	0	69	25	16
2017	FI	57	22	8	8	5	0	78	14	37
2017	FI-01	73	13	7	7	0	0	87	7	15
2017	FI-02	38	31	0	15	15	0	69	31	13
2014	FI	47	26	10	12	2	2	75	15	42
2014	FI-01	29	36	14	14	0	7	69	15	14
2014	FI-02	60	13	7	13	7	0	73	20	15
2011	FI	57	17	7	16	2	2	75	18	58
2011	FI-01	50	17	8	17	4	4	70	22	24
2011	FI-02	63	19	13	6	0	0	81	6	16
2008	FI	69	21	1	6	3	0	90	9	70
2008	FI-01	74	19	0	6	0	0	94	6	31
2008	FI-02	59	18	6	12	6	0	76	18	17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	41	51	3	5	0	92	5	39
2019	FI-01	42	50	0	8	0	92	8	12
2019	FI-02	50	38	6	6	0	88	6	16
2017	FI	38	57	3	0	3	95	3	37
2017	FI-01	47	47	7	0	0	93	0	15
2017	FI-02	31	62	0	0	8	92	8	13
2014	FI	31	50	7	9	2	81	12	42
2014	FI-01	21	57	7	14	0	79	14	14
2014	FI-02	33	47	7	7	7	80	13	15
2011	FI	50	33	7	9	2	83	10	58
2011	FI-01	42	38	13	8	0	79	8	24
2011	FI-02	50	38	0	13	0	88	13	16

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	28	38	23	8	3	0	67	10	39
2019	FI-01	25	50	17	8	0	0	75	8	12
2019	FI-02	38	31	19	6	6	0	69	13	16
2018	FI	14	46	14	18	7	0	61	25	28
2018	FI-02	10	40	10	30	10	0	50	40	10
2017	FI	22	41	8	24	5	0	62	30	37
2017	FI-01	27	27	0	47	0	0	53	47	15
2017	FI-02	15	54	23	0	8	0	69	8	13
2014	FI	14	31	17	24	14	0	46	38	42
2014	FI-01	7	36	21	29	7	0	43	36	14
2014	FI-02	27	27	13	20	13	0	53	33	15
2011	FI	19	41	19	7	12	2	61	19	58
2011	FI-01	4	63	17	4	8	4	70	13	24
2011	FI-02	25	19	31	13	13	0	44	25	16
2008	FI	20	40	11	21	6	1	61	28	70
2008	FI-01	23	35	13	19	10	0	58	29	31
2008	FI-02	12	53	6	24	0	6	69	25	17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	41	3	8	0	90	8	39
2019	FI-01	50	33	8	8	0	83	8	12
2019	FI-02	50	50	0	0	0	100	0	16
2017	FI	43	51	3	3	0	95	3	37
2017	FI-01	60	40	0	0	0	100	0	15
2017	FI-02	31	62	0	8	0	92	8	13
2014	FI	34	52	7	5	2	86	7	42
2014	FI-01	21	64	7	7	0	86	7	14
2014	FI-02	40	47	7	0	7	87	7	15

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	33	10	8	0	82	8	39
2019	FI-01	75	8	17	0	0	83	0	12
2019	FI-02	38	56	0	6	0	94	6	16
2018	FI	32	57	7	0	4	89	4	28
2018	FI-02	10	60	20	0	10	70	10	10
2017	FI	43	43	8	3	3	86	5	37
2017	FI-01	60	33	7	0	0	93	0	15
2017	FI-02	23	54	8	8	8	77	15	13
2014	FI	24	26	17	19	14	50	33	42
2014	FI-01	14	36	29	21	0	50	21	14
2014	FI-02	33	27	13	13	13	60	27	15
2011	FI	43	43	7	5	2	86	7	58
2011	FI-01	38	46	4	13	0	83	13	24
2011	FI-02	44	38	19	0	0	81	0	16

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	44	31	18	5	3	74	8	39
2019	FI-01	50	17	17	17	0	67	17	12
2019	FI-02	38	38	19	0	6	75	6	16
2018	FI	36	36	18	0	11	71	11	28
2018	FI-02	20	30	30	0	20	50	20	10
2017	FI	41	38	11	0	11	78	11	37
2017	FI-01	53	33	7	0	7	87	7	15
2017	FI-02	38	31	8	0	23	69	23	13
2014	FI	21	50	14	5	9	72	14	42
2014	FI-01	29	50	14	7	0	79	7	14
2014	FI-02	13	53	13	0	20	67	20	15
2011	FI	21	43	19	5	12	64	17	58
2011	FI-01	21	50	21	0	8	71	8	24
2011	FI-02	19	38	13	6	25	56	31	16
2008	FI	33	52	3	6	6	86	12	69
2008	FI-01	33	53	0	7	7	87	13	30
2008	FI-02	47	41	6	6	0	88	6	17

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	38	15	13	8	64	21	39
2019	FI-01	42	17	17	8	17	58	25	12
2019	FI-02	13	50	25	6	6	63	13	16
2018	FI	14	36	25	14	11	50	25	28
2018	FI-02	10	20	40	10	20	30	30	10
2017	FI	24	35	19	14	8	59	22	37
2017	FI-01	27	40	20	7	7	67	13	15
2017	FI-02	23	38	23	8	8	62	15	13
2014	FI	24	28	20	12	17	52	28	42
2014	FI-01	29	14	36	14	7	43	21	14
2014	FI-02	27	47	7	13	7	73	20	15
2011	FI	12	45	17	14	12	57	26	58
2011	FI-01	13	50	17	13	8	63	21	24
2011	FI-02	0	56	25	13	6	56	19	16

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	28	49	13	5	5	0	77	10	39
2019	FI-01	42	50	0	8	0	0	92	8	12
2019	FI-02	31	63	0	0	6	0	94	6	16
2018	FI	14	50	18	7	7	4	67	15	28
2018	FI-02	10	40	20	20	10	0	50	30	10
2017	FI	22	47	11	14	6	0	69	19	36
2017	FI-01	20	60	7	7	7	0	80	13	15
2017	FI-02	23	38	15	15	8	0	62	23	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	56	8	0	3	90	3	39
2019	FI-01	58	33	8	0	0	92	0	12
2019	FI-02	25	63	6	0	6	88	6	16
2018	FI	25	57	11	4	4	82	7	28
2018	FI-02	10	60	20	0	10	70	10	10
2017	FI	41	43	11	0	5	84	5	37
2017	FI-01	53	40	0	0	7	93	7	15
2017	FI-02	23	46	23	0	8	69	8	13
2014	FI	24	47	24	2	2	71	5	42
2014	FI-01	21	57	21	0	0	79	0	14
2014	FI-02	40	27	20	7	7	67	13	15
2011	FI	26	52	17	3	2	78	5	58
2011	FI-01	29	50	17	4	0	79	4	24
2011	FI-02	19	50	25	6	0	69	6	16
2008	FI	39	49	7	1	4	87	6	70
2008	FI-01	39	45	10	3	3	84	6	31
2008	FI-02	41	59	0	0	0	100	0	17

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	44	15	10	5	69	15	39
2019	FI-01	42	33	8	8	8	75	17	12
2019	FI-02	19	50	19	6	6	69	13	16
2018	FI	18	36	14	18	14	54	32	28
2018	FI-02	10	30	10	20	30	40	50	10
2017	FI	27	30	16	16	11	57	27	37
2017	FI-01	33	33	20	7	7	67	13	15
2017	FI-02	15	38	15	8	23	54	31	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	58	29	8	5	0	87	5	38
2019	FI-01	73	9	0	18	0	82	18	11
2019	FI-02	50	38	13	0	0	88	0	16
2018	FI	46	39	11	4	0	86	4	28
2018	FI-02	40	40	20	0	0	80	0	10
2017	FI	59	27	5	3	5	86	8	37
2017	FI-01	67	20	7	0	7	87	7	15
2017	FI-02	62	23	8	0	8	85	8	13
2014	FI	55	35	5	2	2	91	5	42
2014	FI-01	71	21	7	0	0	93	0	14
2014	FI-02	47	40	7	0	7	87	7	15
2011	FI	41	36	14	7	2	78	9	58
2011	FI-01	42	46	13	0	0	88	0	24
2011	FI-02	31	31	19	13	6	63	19	16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	28	38	15	10	8	67	18	39
2019	FI-01	33	25	17	17	8	58	25	12
2019	FI-02	31	44	6	6	13	75	19	16
2018	FI	18	46	14	11	11	64	21	28
2018	FI-02	20	30	20	10	20	50	30	10
2017	FI	27	43	16	5	8	70	14	37
2017	FI-01	33	47	13	0	7	80	7	15
2017	FI-02	15	46	15	15	8	62	23	13
2014	FI	12	50	12	12	14	62	26	42
2014	FI-01	0	64	14	14	7	64	21	14
2014	FI-02	33	27	20	7	13	60	20	15
2011	FI	19	48	12	17	3	67	21	58
2011	FI-01	21	42	21	17	0	63	17	24
2011	FI-02	19	50	6	25	0	69	25	16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	28	49	13	5	5	77	10	39
2019	FI-01	50	17	17	8	8	67	17	12
2019	FI-02	19	69	0	6	6	88	13	16
2018	FI	21	39	18	11	11	61	21	28
2018	FI-02	10	30	30	10	20	40	30	10
2017	FI	30	38	11	8	14	68	22	37
2017	FI-01	40	27	13	13	7	67	20	15
2017	FI-02	15	46	8	8	23	62	31	13
2014	FI	14	50	14	14	7	65	21	42
2014	FI-01	7	64	14	7	7	71	14	14
2014	FI-02	20	47	13	13	7	67	20	15

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	38	19	8	3	3	69	11	37
2019	FI-01	40	20	20	10	0	10	67	11	10
2019	FI-02	38	44	13	0	6	0	81	6	16
2018	FI	18	46	18	11	7	0	64	18	28
2018	FI-02	20	20	30	20	10	0	40	30	10
2017	FI	24	46	16	5	8	0	70	14	37
2017	FI-01	33	47	13	0	7	0	80	7	15
2017	FI-02	8	62	15	8	8	0	69	15	13
2014	FI	19	43	17	9	12	0	62	21	42
2014	FI-01	0	64	21	14	0	0	64	14	14
2014	FI-02	40	27	13	7	13	0	67	20	15
2011	FI	31	41	14	12	2	0	72	14	58
2011	FI-01	25	50	13	8	4	0	75	13	24
2011	FI-02	38	31	19	13	0	0	69	13	16

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	36	13	3	3	82	5	39
2019	FI-01	50	33	8	0	8	83	8	12
2019	FI-02	44	38	13	6	0	81	6	16
2018	FI	36	39	14	7	4	75	11	28
2018	FI-02	20	30	30	10	10	50	20	10
2017	FI	43	41	5	3	8	84	11	37
2017	FI-01	53	33	7	0	7	87	7	15
2017	FI-02	31	46	0	8	15	77	23	13
2014	FI	31	43	12	12	2	74	14	42
2014	FI-01	36	50	14	0	0	86	0	14
2014	FI-02	33	33	13	13	7	67	20	15
2011	FI	26	47	19	9	0	72	9	58
2011	FI-01	25	54	17	4	0	79	4	24
2011	FI-02	19	38	25	19	0	56	19	16
2008	FI	36	53	1	7	3	89	10	70
2008	FI-01	48	39	0	10	3	87	13	31
2008	FI-02	35	65	0	0	0	100	0	17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	46	15	10	3	0	0	72	13	39
2019	FI-01	25	58	8	0	8	0	0	83	8	12
2019	FI-02	31	44	19	6	0	0	0	75	6	16
2018	FI	29	54	11	4	0	0	4	85	4	28
2018	FI-02	30	50	10	10	0	0	0	80	10	10
2017	FI	32	43	22	3	0	0	0	76	3	37
2017	FI-01	47	40	13	0	0	0	0	87	0	15
2017	FI-02	31	38	23	8	0	0	0	69	8	13
2014	FI	21	28	33	5	9	2	0	51	15	42
2014	FI-01	14	36	43	0	7	0	0	50	7	14
2014	FI-02	40	20	20	0	13	7	0	64	14	15
2011	FI	21	36	28	9	7	0	0	57	16	58
2011	FI-01	25	50	13	13	0	0	0	75	13	24
2011	FI-02	31	6	44	0	19	0	0	38	19	16
2008	FI	27	34	21	11	6	0	0	61	17	70
2008	FI-01	48	26	23	3	0	0	0	74	3	31
2008	FI-02	18	41	12	18	12	0	0	59	29	17

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	0	23	36	38	3	0	0	41	23	39
2019	FI-01	0	17	25	58	0	0	0	58	17	12
2019	FI-02	0	13	31	50	6	0	0	56	13	16
2018	FI	7	11	46	32	0	0	4	33	19	28
2018	FI-02	10	0	60	30	0	0	0	30	10	10
2017	FI	11	14	46	22	8	0	0	30	24	37
2017	FI-01	0	7	47	33	13	0	0	47	7	15
2017	FI-02	23	15	38	15	8	0	0	23	38	13
2014	FI	9	39	38	12	0	2	0	12	49	42
2014	FI-01	0	50	43	7	0	0	0	7	50	14
2014	FI-02	20	13	47	13	0	7	0	14	36	15
2011	FI	7	36	41	10	5	0	0	16	43	58
2011	FI-01	0	38	42	21	0	0	0	21	38	24
2011	FI-02	13	31	38	6	13	0	0	19	44	16
2008	FI	10	19	41	16	13	0	1	29	29	70
2008	FI-01	6	10	39	16	29	0	0	45	16	31
2008	FI-02	0	18	53	29	0	0	0	29	18	17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	5	10	46	28	5	0	5	35	16	39
2019	FI-01	17	8	25	42	8	0	0	50	25	12
2019	FI-02	0	6	50	31	6	0	6	40	7	16
2018	FI	4	11	57	21	7	0	0	29	14	28
2018	FI-02	0	20	60	20	0	0	0	20	20	10
2017	FI	3	27	35	16	16	0	3	33	31	37
2017	FI-01	7	13	33	27	20	0	0	47	20	15
2017	FI-02	0	38	38	15	8	0	0	23	38	13
2014	FI	24	26	38	7	2	2	0	10	52	42
2014	FI-01	21	21	50	7	0	0	0	7	43	14
2014	FI-02	27	27	27	7	7	7	0	14	57	15
2011	FI	12	26	28	28	5	0	0	33	39	57
2011	FI-01	9	30	17	43	0	0	0	43	39	23
2011	FI-02	19	44	13	13	13	0	0	25	63	16
2008	FI	10	13	20	33	20	0	3	55	24	69
2008	FI-01	3	13	17	30	37	0	0	67	17	30
2008	FI-02	6	12	29	35	18	0	0	53	18	17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	3	11	62	19	3	3	0	22	14	37
2019	FI-01	0	18	45	36	0	0	0	36	18	11
2019	FI-02	7	13	53	20	7	0	0	27	20	15
2018	FI	0	18	54	18	7	0	4	26	19	28
2018	FI-02	0	20	70	10	0	0	0	10	20	10
2017	FI	3	16	46	22	11	0	3	33	19	37
2017	FI-01	7	0	40	33	13	0	7	50	7	15
2017	FI-02	0	31	54	15	0	0	0	15	31	13
2014	FI	21	41	26	5	5	2	0	10	64	42
2014	FI-01	14	43	36	7	0	0	0	7	57	14
2014	FI-02	27	40	13	7	7	7	0	14	71	15
2011	FI	19	25	35	18	2	0	2	20	45	57
2011	FI-01	17	33	21	25	0	0	4	26	52	24
2011	FI-02	27	7	53	13	0	0	0	13	33	15
2008	FI	19	10	30	28	12	0	1	40	29	69
2008	FI-01	10	13	23	33	20	0	0	53	23	30
2008	FI-02	24	6	41	24	6	0	0	29	29	17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	0	18	47	32	3	0	0	34	18	38
2019	FI-01	0	17	33	50	0	0	0	50	17	12
2019	FI-02	0	20	53	20	7	0	0	27	20	15
2018	FI	0	4	61	25	7	0	4	33	4	28
2018	FI-02	0	0	80	20	0	0	0	20	0	10
2017	FI	0	22	35	30	11	0	3	42	22	37
2017	FI-01	0	0	33	40	20	0	7	64	0	15
2017	FI-02	0	38	31	31	0	0	0	31	38	13
2014	FI	12	24	35	24	2	2	0	27	36	42
2014	FI-01	0	29	36	36	0	0	0	36	29	14
2014	FI-02	20	13	47	13	0	7	0	14	36	15
2011	FI	10	29	34	22	3	0	0	26	40	58
2011	FI-01	8	17	38	33	4	0	0	38	25	24
2011	FI-02	19	38	19	19	6	0	0	25	56	16
2008	FI	10	14	29	29	17	0	1	46	25	70
2008	FI-01	3	6	29	29	32	0	0	61	10	31
2008	FI-02	6	24	24	41	6	0	0	47	29	17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	5	24	37	26	5	0	3	32	30	38
2019	FI-01	8	8	33	33	8	0	8	45	18	12
2019	FI-02	7	20	40	27	7	0	0	33	27	15
2018	FI	7	21	36	25	4	4	4	31	31	28
2018	FI-02	10	30	40	20	0	0	0	20	40	10
2017	FI	14	24	30	16	16	0	0	32	38	37
2017	FI-01	0	13	40	13	33	0	0	47	13	15
2017	FI-02	23	31	23	23	0	0	0	23	54	13
2014	FI	43	24	19	12	0	2	0	12	69	42
2014	FI-01	57	21	21	0	0	0	0	0	79	14
2014	FI-02	33	13	27	20	0	7	0	21	50	15
2011	FI	28	33	26	7	5	0	0	12	61	57
2011	FI-01	26	43	13	13	4	0	0	17	70	23
2011	FI-02	44	25	19	0	13	0	0	13	69	16
2008	FI	21	26	19	16	17	0	1	33	48	70
2008	FI-01	16	23	13	16	32	0	0	48	39	31
2008	FI-02	18	24	24	29	6	0	0	35	41	17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	3	5	39	39	11	0	3	51	8	38
2019	FI-01	0	17	17	58	8	0	0	67	17	12
2019	FI-02	7	0	47	33	13	0	0	47	7	15
2018	FI	4	14	43	36	4	0	0	39	18	28
2018	FI-02	10	20	40	30	0	0	0	30	30	10
2017	FI	3	19	32	32	8	3	3	43	23	37
2017	FI-01	7	13	7	53	13	7	0	71	21	15
2017	FI-02	0	31	46	23	0	0	0	23	31	13
2014	FI	7	27	35	24	5	2	0	29	35	42
2014	FI-01	7	29	57	7	0	0	0	7	36	14
2014	FI-02	13	13	33	20	13	7	0	36	29	15
2011	FI	14	14	29	28	14	0	2	42	28	58
2011	FI-01	21	21	29	17	13	0	0	29	42	24
2011	FI-02	6	19	31	25	19	0	0	44	25	16
2008	FI	7	16	29	29	17	0	1	47	24	69
2008	FI-01	0	13	30	30	27	0	0	57	13	30
2008	FI-02	18	6	41	24	12	0	0	35	24	17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	0	13	50	26	5	0	5	33	14	38
2019	FI-01	0	8	58	17	17	0	0	33	8	12
2019	FI-02	0	13	40	40	0	0	7	43	14	15
2018	FI	0	11	64	18	0	4	4	19	12	28
2018	FI-02	0	20	70	10	0	0	0	10	20	10
2017	FI	5	19	38	30	8	0	0	38	24	37
2017	FI-01	13	0	40	33	13	0	0	47	13	15
2017	FI-02	0	38	23	38	0	0	0	38	38	13
2014	FI	9	24	43	19	2	2	0	22	35	42
2014	FI-01	7	14	64	7	7	0	0	14	21	14
2014	FI-02	13	27	27	27	0	7	0	29	43	15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	5	18	50	18	5	3	24	24	38
2019	FI-01	8	33	42	8	8	0	17	42	12
2019	FI-02	0	13	60	27	0	0	27	13	15

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	55	24	8	8	3	3	81	11	38
2019	FI-01	58	17	8	17	0	0	75	17	12
2019	FI-02	53	20	7	7	7	7	79	14	15
2017	FI	62	22	8	0	5	3	86	6	37
2017	FI-01	73	20	7	0	0	0	93	0	15
2017	FI-02	54	23	8	0	15	0	77	15	13
2014	FI	81	7	5	2	5	0	88	7	42
2014	FI-01	71	14	7	0	7	0	86	7	14
2014	FI-02	73	7	7	7	7	0	80	13	15
2011	FI	77	11	4	5	2	2	89	7	57
2011	FI-01	74	13	4	4	4	0	87	9	23
2011	FI-02	75	6	6	6	0	6	87	7	16
2008	FI	74	7	10	3	3	3	84	6	70
2008	FI-01	81	3	6	3	0	6	90	3	31
2008	FI-02	53	12	24	6	6	0	65	12	17

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	26	11	13	8	5	3	66	23	38
2019	FI-01	33	17	8	25	8	8	0	55	36	12
2019	FI-02	47	13	13	13	7	0	7	64	21	15
2018	FI	18	32	14	14	14	0	7	54	31	28
2018	FI-02	10	20	20	10	20	0	20	38	38	10
2017	FI	14	30	27	11	8	5	5	48	21	37
2017	FI-01	20	13	33	13	7	7	7	38	23	15
2017	FI-02	15	31	31	0	15	0	8	50	17	13
2014	FI	28	36	14	12	7	0	2	66	19	42
2014	FI-01	21	50	14	7	7	0	0	71	14	14
2014	FI-02	53	13	13	13	7	0	0	67	20	15

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	56	31	5	5	3	87	8	39
2019	FI-01	50	33	8	8	0	83	8	12
2019	FI-02	63	25	6	6	0	88	6	16
2018	FI	36	36	0	11	18	71	29	28
2018	FI-02	20	50	0	10	20	70	30	10
2017	FI	41	38	5	0	16	78	16	37
2017	FI-01	53	33	7	0	7	87	7	15
2017	FI-02	23	46	0	0	31	69	31	13
2014	FI	41	35	9	2	12	76	14	42
2014	FI-01	36	50	0	7	7	86	14	14
2014	FI-02	47	27	13	0	13	73	13	15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	55	32	8	3	3	87	5	38
2019	FI-01	58	33	8	0	0	92	0	12
2019	FI-02	53	33	7	7	0	87	7	15
2018	FI	32	29	11	21	7	61	29	28
2018	FI-02	20	20	30	30	0	40	30	10
2017	FI	35	41	5	14	5	76	19	37
2017	FI-01	33	47	7	13	0	80	13	15
2017	FI-02	38	23	8	15	15	62	31	13
2014	FI	35	53	7	0	5	88	5	42
2014	FI-01	29	50	21	0	0	79	0	14
2014	FI-02	47	47	0	0	7	93	7	15

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	45	39	11	5	0	84	5	38
2019	FI-01	42	42	8	8	0	83	8	12
2019	FI-02	53	40	7	0	0	93	0	15
2018	FI	25	36	21	7	11	61	18	28
2018	FI-02	10	40	20	10	20	50	30	10

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	57	32	5	3	3	92	8	37
2019	FI-01	45	36	9	0	9	90	10	11
2019	FI-02	73	20	0	7	0	93	7	15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	44	31	10	5	10	0	0	74	15	39
2019	FI-01	50	33	8	0	8	0	0	83	8	12
2019	FI-02	44	31	13	0	13	0	0	75	13	16
2018	FI	39	18	18	11	14	0	0	57	25	28
2018	FI-02	40	20	10	10	20	0	0	60	30	10
2017	FI	49	24	11	8	8	0	0	73	16	37
2017	FI-01	53	33	0	7	7	0	0	87	13	15
2017	FI-02	54	23	15	0	8	0	0	77	8	13
2014	FI	43	26	7	12	12	0	0	69	24	42
2014	FI-01	36	43	14	7	0	0	0	79	7	14
2014	FI-02	67	20	0	7	7	0	0	87	13	15
2011	FI	37	35	11	12	5	0	0	72	18	57
2011	FI-01	30	39	17	9	4	0	0	70	13	23
2011	FI-02	38	38	0	25	0	0	0	75	25	16
2008	FI	33	33	9	10	13	1	1	68	24	70
2008	FI-01	32	45	6	3	10	0	3	80	13	31
2008	FI-02	41	24	12	12	6	6	0	69	19	17

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	66	16	5	5	8	0	82	13	38
2019	FI-01	58	25	8	8	0	0	83	8	12
2019	FI-02	73	20	0	0	7	0	93	7	15
2018	FI	39	25	11	11	14	0	64	25	28
2018	FI-02	40	20	10	10	20	0	60	30	10
2017	FI	54	24	8	5	8	0	78	14	37
2017	FI-01	53	33	0	7	7	0	87	13	15
2017	FI-02	69	8	15	0	8	0	77	8	13
2014	FI	43	35	5	7	7	2	81	15	42
2014	FI-01	36	64	0	0	0	0	100	0	14
2014	FI-02	73	13	0	13	0	0	87	13	15
2011	FI	42	33	14	9	2	0	75	11	57
2011	FI-01	35	43	13	9	0	0	78	9	23
2011	FI-02	44	31	19	6	0	0	75	6	16
2008	FI	46	30	7	4	11	1	77	16	70
2008	FI-01	45	35	3	6	10	0	81	16	31
2008	FI-02	59	24	0	6	6	6	88	13	17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	47	26	8	13	5	0	74	18	38
2019	FI-01	42	25	8	25	0	0	67	25	12
2019	FI-02	60	27	7	0	7	0	87	7	15
2018	FI	39	29	7	11	14	0	68	25	28
2018	FI-02	40	20	20	0	20	0	60	20	10
2017	FI	49	30	5	5	11	0	78	16	37
2017	FI-01	53	40	0	0	7	0	93	7	15
2017	FI-02	54	31	8	0	8	0	85	8	13
2014	FI	46	28	7	2	17	0	74	19	42
2014	FI-01	36	57	7	0	0	0	93	0	14
2014	FI-02	73	13	7	0	7	0	87	7	15
2011	FI	35	39	7	9	11	0	74	19	57
2011	FI-01	26	57	9	0	9	0	83	9	23
2011	FI-02	44	25	6	19	6	0	69	25	16
2008	FI	43	34	4	6	11	1	78	17	70
2008	FI-01	39	48	0	6	6	0	87	13	31
2008	FI-02	53	24	6	0	12	6	81	13	17

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	74	16	5	0	5	0	89	5	38
2019	FI-01	83	17	0	0	0	0	100	0	12
2019	FI-02	67	13	7	0	13	0	80	13	15
2017	FI	76	14	5	0	3	3	92	3	37
2017	FI-01	80	13	7	0	0	0	93	0	15
2017	FI-02	77	15	0	0	8	0	92	8	13
2014	FI	81	9	2	2	2	2	93	5	42
2014	FI-01	71	21	0	0	0	7	100	0	14
2014	FI-02	73	7	7	7	7	0	80	13	15
2011	FI	86	5	3	5	0	0	91	5	58
2011	FI-01	92	4	0	4	0	0	96	4	24
2011	FI-02	81	6	6	6	0	0	88	6	16
2008	FI	81	10	3	3	1	1	93	4	70
2008	FI-01	81	13	0	3	0	3	97	3	31
2008	FI-02	71	18	6	0	6	0	88	6	17

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	63	24	5	0	5	3	89	5	38
2019	FI-01	50	33	8	0	0	8	91	0	12
2019	FI-02	73	13	7	0	7	0	87	7	15
2017	FI	57	30	5	0	3	5	91	3	37
2017	FI-01	60	27	7	0	0	7	93	0	15
2017	FI-02	62	31	8	0	0	0	92	0	13
2014	FI	55	33	0	5	7	0	88	12	42
2014	FI-01	57	43	0	0	0	0	100	0	14
2014	FI-02	67	27	0	7	0	0	93	7	15
2011	FI	56	28	9	5	2	0	84	7	57
2011	FI-01	63	29	4	0	4	0	92	4	24
2011	FI-02	53	27	7	13	0	0	80	13	15

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	63	24	5	5	3	87	8	38
2019	FI-01	67	17	8	0	8	83	8	12
2019	FI-02	60	33	7	0	0	93	0	15
2018	FI	50	21	11	4	14	71	18	28
2018	FI-02	30	30	20	0	20	60	20	10
2017	FI	59	24	3	3	11	84	14	37
2017	FI-01	67	20	0	7	7	87	13	15
2017	FI-02	62	23	8	0	8	85	8	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	36	0	8	5	87	13	39
2019	FI-01	58	33	0	0	8	92	8	12
2019	FI-02	63	31	0	0	6	94	6	16
2018	FI	43	25	14	4	14	68	18	28
2018	FI-02	40	20	10	10	20	60	30	10
2017	FI	58	19	6	6	11	78	17	36
2017	FI-01	60	20	7	7	7	80	13	15
2017	FI-02	67	17	8	0	8	83	8	12
2014	FI	57	17	7	7	12	74	19	42
2014	FI-01	64	21	7	7	0	86	7	14
2014	FI-02	73	13	7	7	0	87	7	15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	47	21	11	0	0	0	68	11	19

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	18	42	21	13	3	3	62	16	38
2019	FI-01	33	33	17	8	0	8	73	9	12
2019	FI-02	7	60	20	7	7	0	67	13	15
2018	FI	11	21	29	18	11	11	36	32	28
2018	FI-02	10	20	10	30	30	0	30	60	10
2017	FI	11	30	27	11	8	13	47	22	37
2017	FI-01	20	33	33	0	7	7	57	7	15
2017	FI-02	8	46	23	0	15	8	58	17	13
2014	FI	5	27	33	14	19	2	32	34	42
2014	FI-01	14	43	29	14	0	0	57	14	14
2014	FI-02	0	20	33	13	33	0	20	47	15
2011	FI	5	34	29	12	14	5	42	27	58
2011	FI-01	4	50	29	4	0	13	62	5	24
2011	FI-02	13	19	31	19	19	0	31	38	16

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	36	23	8	5	3	63	13	39
2019	FI-01	25	25	25	17	0	8	55	18	12
2019	FI-02	31	38	19	0	13	0	69	13	16
2018	FI	7	29	29	21	11	4	37	33	28
2018	FI-02	10	20	20	20	30	0	30	50	10
2017	FI	8	51	5	19	11	5	63	31	37
2017	FI-01	7	60	7	20	7	0	67	27	15
2017	FI-02	8	54	8	8	15	8	67	25	13
2014	FI	5	20	28	28	17	2	25	46	42
2014	FI-01	14	21	21	36	7	0	36	43	14
2014	FI-02	0	27	33	13	27	0	27	40	15
2011	FI	12	31	24	19	12	2	44	32	58
2011	FI-01	25	33	21	8	8	4	61	17	24
2011	FI-02	6	25	31	25	13	0	31	38	16
2008	FI	24	39	13	11	13	0	63	24	70
2008	FI-01	39	29	13	16	3	0	68	19	31
2008	FI-02	18	59	12	0	12	0	76	12	17

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	13	39	34	8	3	3	54	11	38
2019	FI-01	25	17	42	8	0	8	45	9	12
2019	FI-02	7	53	27	7	7	0	60	13	15
2018	FI	4	29	21	14	21	11	36	40	28
2018	FI-02	10	20	20	0	50	0	30	50	10
2017	FI	5	38	11	19	14	14	50	38	37
2017	FI-01	0	53	13	7	13	13	62	23	15
2017	FI-02	8	38	15	15	15	8	50	33	13
2014	FI	5	20	21	31	21	2	25	53	42
2014	FI-01	7	29	29	29	7	0	36	36	14
2014	FI-02	7	13	13	40	27	0	20	67	15
2011	FI	3	31	21	26	12	7	37	41	58
2011	FI-01	4	42	21	25	0	8	50	27	24
2011	FI-02	0	31	19	25	13	13	36	43	16
2008	FI	10	31	27	16	11	4	43	28	70
2008	FI-01	10	35	26	13	6	10	50	21	31
2008	FI-02	12	47	24	12	6	0	59	18	17

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	8	26	26	24	13	3	35	38	38
2019	FI-01	17	8	33	25	8	8	27	36	12
2019	FI-02	0	47	20	27	7	0	47	33	15
2018	FI	4	14	25	25	29	4	19	56	28
2018	FI-02	0	10	20	10	60	0	10	70	10
2017	FI	17	19	25	17	19	3	37	37	36
2017	FI-01	27	27	20	7	20	0	53	27	15
2017	FI-02	8	8	42	25	17	0	17	42	12
2014	FI	5	10	19	33	33	0	15	66	42
2014	FI-01	14	21	21	21	21	0	36	43	14
2014	FI-02	0	0	13	47	40	0	0	87	15
2011	FI	9	21	24	28	19	0	29	47	58
2011	FI-01	13	25	25	21	17	0	38	38	24
2011	FI-02	0	19	31	38	13	0	19	50	16
2008	FI	11	30	17	26	14	1	42	41	70
2008	FI-01	3	52	19	19	6	0	55	26	31
2008	FI-02	12	24	18	29	12	6	38	44	17

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	23	21	5	3	10	3	68	9	39
2019	FI-01	33	33	8	8	0	17	0	80	10	12
2019	FI-02	38	19	13	6	6	13	6	69	15	16

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	22	51	24	0	0	3	75	0	37
2019	FI-01	25	42	25	0	0	8	73	0	12
2019	FI-02	20	60	20	0	0	0	80	0	15
2018	FI	21	36	25	14	4	0	57	18	28
2018	FI-02	10	30	20	30	10	0	40	40	10
2017	FI	19	41	19	16	3	3	61	19	37
2017	FI-01	27	47	13	13	0	0	73	13	15
2017	FI-02	15	46	23	8	8	0	62	15	13
2014	FI	9	29	21	24	12	5	40	37	42
2014	FI-01	21	36	29	14	0	0	57	14	14
2014	FI-02	0	33	20	27	20	0	33	47	15
2011	FI	23	42	16	14	4	2	66	18	57
2011	FI-01	22	43	13	13	4	4	68	18	23
2011	FI-02	31	25	19	19	6	0	56	25	16

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	10	49	18	21	3	59	23	39
2019	FI-01	8	42	33	8	8	50	17	12
2019	FI-02	13	56	6	25	0	69	25	16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	39	16	13	5	5	0	64	19	38
2019	FI-01	17	50	8	17	0	8	0	73	18	12
2019	FI-02	27	40	7	13	7	7	0	71	21	15
2018	FI	18	39	14	18	11	0	0	57	29	28
2018	FI-02	0	30	30	30	10	0	0	30	40	10
2017	FI	24	38	19	8	8	3	0	64	17	37
2017	FI-01	33	33	13	13	7	0	0	67	20	15
2017	FI-02	23	38	15	8	15	0	0	62	23	13
2014	FI	21	38	17	5	14	5	0	62	20	42
2014	FI-01	36	57	0	0	0	7	0	100	0	14
2014	FI-02	13	27	33	7	20	0	0	40	27	15
2011	FI	24	36	14	9	9	7	2	66	19	58
2011	FI-01	21	58	8	0	8	4	0	83	9	24
2011	FI-02	19	19	13	19	13	13	6	46	38	16
2008	FI	24	40	14	11	9	1	0	65	20	70
2008	FI-01	29	42	13	13	0	3	0	73	13	31
2008	FI-02	24	35	24	12	6	0	0	59	18	17

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	18	45	24	8	3	3	65	11	38
2019	FI-01	17	50	25	0	0	8	73	0	12
2019	FI-02	27	33	33	0	7	0	60	7	15
2018	FI	21	29	11	32	4	4	52	37	28
2018	FI-02	10	20	20	40	10	0	30	50	10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	11	32	32	3	21	0	3	43	24	38
2019	FI-01	17	17	50	0	8	0	8	36	9	12
2019	FI-02	7	40	20	7	27	0	0	47	33	15
2018	FI	11	18	29	11	21	7	4	32	36	28
2018	FI-02	0	10	50	0	40	0	0	10	40	10
2017	FI	8	30	24	14	19	5	0	40	34	37
2017	FI-01	20	40	20	13	7	0	0	60	20	15
2017	FI-02	0	23	31	8	38	0	0	23	46	13
2014	FI	7	14	31	17	21	9	0	23	42	42
2014	FI-01	7	21	36	21	0	14	0	33	25	14
2014	FI-02	7	7	40	13	33	0	0	13	47	15
2011	FI	10	17	31	14	16	10	2	31	33	58
2011	FI-01	13	21	38	13	4	13	0	38	19	24
2011	FI-02	6	19	38	6	19	13	0	29	29	16

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	8	39	32	8	11	3	49	19	38
2019	FI-01	8	33	42	0	8	8	45	9	12
2019	FI-02	7	40	40	0	13	0	47	13	15
2018	FI	18	29	18	21	11	4	48	33	28
2018	FI-02	10	20	20	20	30	0	30	50	10
2017	FI	19	32	27	11	8	3	53	19	37
2017	FI-01	20	47	20	7	7	0	67	13	15
2017	FI-02	15	38	38	0	8	0	54	8	13
2014	FI	5	17	31	26	17	5	22	45	42
2014	FI-01	7	29	29	14	14	7	38	31	14
2014	FI-02	0	20	33	33	13	0	20	47	15
2011	FI	14	28	24	24	10	0	41	34	58
2011	FI-01	13	33	29	17	8	0	46	25	24
2011	FI-02	13	6	38	25	19	0	19	44	16
2008	FI	31	36	13	10	10	0	67	20	70
2008	FI-01	42	32	13	3	10	0	74	13	31
2008	FI-02	29	41	12	18	0	0	71	18	17

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	31	19	8	25	0	0	47	33	36
2019	FI-01	9	55	18	9	9	0	0	64	18	11
2019	FI-02	21	14	21	7	36	0	0	36	43	14
2018	FI	18	29	14	7	32	0	0	46	39	28
2018	FI-02	10	30	10	0	50	0	0	40	50	10
2017	FI	22	22	14	8	32	3	0	44	42	37
2017	FI-01	27	27	20	0	27	0	0	53	27	15
2017	FI-02	15	31	15	8	31	0	0	46	38	13
2014	FI	9	26	14	26	24	0	0	35	50	42
2014	FI-01	7	50	14	14	14	0	0	57	29	14
2014	FI-02	7	20	27	20	27	0	0	27	47	15
2011	FI	5	31	21	17	24	0	2	37	42	58
2011	FI-01	8	17	29	17	25	0	4	26	43	24
2011	FI-02	0	56	6	19	19	0	0	56	38	16
2008	FI	19	36	9	10	20	3	3	58	32	69
2008	FI-01	26	39	10	10	16	0	0	65	26	31
2008	FI-02	19	44	0	6	19	0	13	71	29	16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	38	10	5	3	10	80	9	39
2019	FI-01	42	42	0	8	0	8	91	9	12
2019	FI-02	44	25	19	6	0	6	73	7	16

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	10	18	3	18	15	55	24	39
2019	FI-01	50	17	0	0	17	17	80	20	12
2019	FI-02	44	13	25	6	6	6	60	13	16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	28	28	28	5	10	63	6	39
2019	FI-01	33	17	33	8	8	55	9	12
2019	FI-02	25	44	25	0	6	73	0	16

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	21	23	10	3	13	59	15	39
2019	FI-01	42	8	25	8	8	8	55	18	12
2019	FI-02	25	31	19	13	0	13	64	14	16

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	23	15	21	21	10	10	43	34	39
2019	FI-01	17	17	17	25	17	8	36	45	12
2019	FI-02	25	19	31	6	13	6	47	20	16

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	62	15	10	3	10	86	3	39
2019	FI-01	42	17	25	8	8	64	9	12
2019	FI-02	81	13	0	0	6	100	0	16

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	72	8	8	3	10	91	9	39
2019	FI-01	83	8	0	0	8	100	0	12
2019	FI-02	69	6	13	6	6	86	14	16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	FI	85	3	13	100	39
2019	FI-01	92	0	8	100	12
2019	FI-02	88	6	6	100	16

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	13	50	18	11	5	3	65	16	38
2019	FI-01	8	42	25	17	0	8	55	18	12
2019	FI-02	20	60	13	0	7	0	80	7	15
2018	FI	14	43	21	11	7	4	59	19	28
2018	FI-02	10	20	50	0	20	0	30	20	10
2017	FI	19	27	30	8	14	3	47	22	37
2017	FI-01	27	27	33	0	13	0	53	13	15
2017	FI-02	15	31	23	8	23	0	46	31	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	43	14	8	5	0	73	14	37
2019	FI-01	33	33	25	0	8	0	67	8	12
2019	FI-02	29	50	0	14	7	0	79	21	14
2018	FI	29	39	21	4	7	0	68	11	28
2018	FI-02	10	30	40	0	20	0	40	20	10
2017	FI	32	38	19	11	0	0	70	11	37
2017	FI-01	47	20	13	20	0	0	67	20	15
2017	FI-02	15	46	31	8	0	0	62	8	13
2014	FI	26	43	17	0	7	7	74	8	42
2014	FI-01	29	64	7	0	0	0	93	0	14
2014	FI-02	27	40	13	0	13	7	71	14	15
2011	FI	28	41	17	3	5	5	73	9	58
2011	FI-01	29	42	17	4	0	8	77	5	24
2011	FI-02	31	31	19	6	6	6	67	13	16

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	37	39	16	3	3	3	0	78	5	38
2019	FI-01	42	25	25	0	0	8	0	73	0	12
2019	FI-02	33	47	7	7	7	0	0	80	13	15
2018	FI	25	36	21	4	7	4	4	65	12	28
2018	FI-02	10	30	30	10	20	0	0	40	30	10
2017	FI	38	24	24	3	8	0	3	64	11	37
2017	FI-01	53	13	27	0	7	0	0	67	7	15
2017	FI-02	15	38	31	0	8	0	8	58	8	13
2014	FI	35	31	20	2	5	7	0	71	8	42
2014	FI-01	36	50	14	0	0	0	0	86	0	14
2014	FI-02	47	33	7	0	13	0	0	80	13	15

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	50	11	8	3	79	11	38
2019	FI-01	33	42	17	8	0	75	8	12
2019	FI-02	27	60	7	7	0	87	7	15
2018	FI	32	29	21	18	0	61	18	28
2018	FI-02	10	20	40	30	0	30	30	10
2017	FI	30	35	24	5	5	65	11	37
2017	FI-01	40	20	33	7	0	60	7	15
2017	FI-02	15	46	15	8	15	62	23	13
2014	FI	24	39	14	17	7	62	24	42
2014	FI-01	43	50	7	0	0	93	0	14
2014	FI-02	7	40	20	27	7	47	33	15
2011	FI	28	43	17	9	3	71	12	58
2011	FI-01	33	50	8	4	4	83	8	24
2011	FI-02	25	38	25	6	6	63	13	16
2008	FI	37	36	10	13	4	73	17	70
2008	FI-01	55	32	0	10	3	87	13	31
2008	FI-02	24	47	18	12	0	71	12	17

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	27	51	8	11	3	78	14	37
2019	FI-01	25	50	8	8	8	75	17	12
2019	FI-02	21	64	7	7	0	86	7	14
2018	FI	25	39	21	7	7	64	14	28
2018	FI-02	10	30	30	10	20	40	30	10
2017	FI	27	35	22	8	8	62	16	37
2017	FI-01	33	27	27	13	0	60	13	15
2017	FI-02	23	38	15	0	23	62	23	13
2014	FI	7	26	36	21	9	33	31	42
2014	FI-01	21	21	50	7	0	43	7	14
2014	FI-02	0	40	20	20	20	40	40	15
2011	FI	22	26	22	21	9	48	29	58
2011	FI-01	29	29	17	21	4	58	25	24
2011	FI-02	19	19	25	31	6	38	38	16

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	50	8	11	3	79	13	38
2019	FI-01	33	42	8	8	8	75	17	12
2019	FI-02	27	60	0	13	0	87	13	15
2018	FI	21	43	18	11	7	64	18	28
2018	FI-02	10	30	30	10	20	40	30	10
2017	FI	24	38	14	19	5	62	24	37
2017	FI-01	33	27	13	27	0	60	27	15
2017	FI-02	15	46	15	8	15	62	23	13
2014	FI	12	26	34	19	9	38	28	42
2014	FI-01	29	21	43	7	0	50	7	14
2014	FI-02	7	40	20	13	20	47	33	15
2011	FI	25	33	12	26	4	58	30	57
2011	FI-01	29	38	13	21	0	67	21	24
2011	FI-02	19	31	13	31	6	50	38	16
2008	FI	39	41	13	4	3	80	7	70
2008	FI-01	55	32	6	6	0	87	6	31
2008	FI-02	41	47	12	0	0	88	0	17

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	26	13	13	5	3	0	68	19	38
2019	FI-01	33	17	17	8	17	8	0	55	27	12
2019	FI-02	40	40	13	7	0	0	0	80	7	15
2018	FI	18	25	32	14	4	4	4	46	19	28
2018	FI-02	10	20	40	10	10	10	0	33	22	10
2017	FI	38	16	32	8	5	0	0	54	14	37
2017	FI-01	40	13	33	7	7	0	0	53	13	15
2017	FI-02	23	31	38	8	0	0	0	54	8	13
2014	FI	9	35	21	13	17	5	0	47	31	42
2014	FI-01	14	36	29	14	7	0	0	50	21	14
2014	FI-02	13	33	13	7	27	7	0	50	36	15
2011	FI	29	21	17	16	10	5	2	54	28	58
2011	FI-01	29	21	21	21	4	0	4	52	26	24
2011	FI-02	25	25	19	13	19	0	0	50	31	16
2008	FI	37	31	17	7	4	1	1	71	12	70
2008	FI-01	45	26	19	6	3	0	0	71	10	31
2008	FI-02	41	41	6	6	0	6	0	88	6	17

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	FI	10	56	33	39
2019	FI-01	25	58	17	12
2019	FI-02	6	50	44	16
2018	FI	18	43	39	28
2018	FI-02	20	40	40	10
2017	FI	8	57	35	37
2017	FI-01	7	53	40	15
2017	FI-02	15	77	8	13
2014	FI	14	33	53	42
2014	FI-01	21	29	50	14
2014	FI-02	7	40	53	15
2011	FI	34	40	26	58
2011	FI-01	50	38	13	24
2011	FI-02	19	38	44	16

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	51	5	5	90	5	39
2019	FI-01	25	67	8	0	92	0	12
2019	FI-02	38	56	6	0	94	0	16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	53	34	5	8	87	8	38
2019	FI-01	50	33	17	0	83	0	12
2019	FI-02	67	33	0	0	100	0	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	18	82	39

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	18	13	23	5	10	31	0	44	22	39
2019	FI-01	25	17	25	0	8	25	0	56	11	12
2019	FI-02	19	13	19	6	13	31	0	45	27	16
2018	FI	4	11	29	14	7	32	4	22	33	28
2018	FI-02	0	20	20	10	20	20	10	29	43	10
2017	FI	8	5	30	14	0	41	3	24	24	37
2017	FI-01	7	7	27	13	0	47	0	25	25	15
2017	FI-02	15	0	31	15	0	38	0	25	25	13
2014	FI	13	19	31	5	9	21	2	41	19	42
2014	FI-01	14	21	29	7	7	14	7	45	18	14
2014	FI-02	7	27	27	7	20	13	0	38	31	15

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	29	18	11	3	11	65	15	38
2019	FI-01	33	25	8	8	0	25	78	11	12
2019	FI-02	33	27	13	13	7	7	64	21	15
2018	FI	14	36	18	25	0	7	54	27	28
2018	FI-02	0	40	20	30	0	10	44	33	10
2017	FI	24	19	32	11	3	11	48	15	37
2017	FI-01	33	33	13	13	0	7	71	14	15
2017	FI-02	15	8	46	15	0	15	27	18	13
2014	FI	15	24	33	12	5	12	44	19	42
2014	FI-01	21	29	29	14	0	7	54	15	14
2014	FI-02	7	33	40	0	13	7	43	14	15
2011	FI	24	38	22	3	0	12	71	4	58
2011	FI-01	21	46	25	0	0	8	73	0	24
2011	FI-02	19	31	25	6	0	19	62	8	16

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	13	87	39

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	18	21	8	5	32	0	50	19	38
2019	FI-01	17	25	25	8	0	25	0	56	11	12
2019	FI-02	20	20	20	0	7	33	0	60	10	15
2018	FI	4	15	33	11	4	26	7	28	22	27
2018	FI-02	0	20	40	10	10	10	10	25	25	10
2017	FI	8	8	32	5	3	41	3	29	14	37
2017	FI-01	0	7	33	7	0	53	0	14	14	15
2017	FI-02	15	8	31	8	8	23	8	33	22	13
2014	FI	14	17	26	2	9	21	10	45	17	42
2014	FI-01	21	7	29	0	0	29	14	50	0	14
2014	FI-02	13	20	27	7	20	7	7	38	31	15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	28	31	23	8	0	10	0	66	9	39
2019	FI-01	25	42	8	8	0	17	0	80	10	12
2019	FI-02	38	25	19	6	0	13	0	71	7	16
2018	FI	11	43	21	7	4	11	4	63	13	28
2018	FI-02	0	40	30	10	10	10	0	44	22	10
2017	FI	25	31	25	3	0	17	0	67	3	36
2017	FI-01	33	33	13	7	0	13	0	77	8	15
2017	FI-02	25	17	42	0	0	17	0	50	0	12
2014	FI	17	26	26	5	7	14	5	53	15	42
2014	FI-01	29	29	21	0	0	14	7	73	0	14
2014	FI-02	13	27	27	13	13	7	0	43	29	15
2011	FI	31	38	16	7	0	9	0	75	8	58
2011	FI-01	29	50	13	4	0	4	0	83	4	24
2011	FI-02	31	25	19	13	0	13	0	64	14	16

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	18	24	13	18	0	45	32	38
2019	FI-01	33	17	17	33	0	0	50	33	12
2019	FI-02	25	19	19	0	38	0	44	38	16
2018	FI	18	14	29	4	32	4	33	37	28
2018	FI-02	10	0	40	0	50	0	10	50	10
2017	FI	11	13	27	24	24	0	24	49	37
2017	FI-01	13	7	40	13	27	0	20	40	15
2017	FI-02	15	15	8	31	31	0	31	62	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	18	26	32	13	8	3	46	22	38
2019	FI-01	25	17	25	25	8	0	42	33	12
2019	FI-02	27	33	27	7	7	0	60	13	15
2018	FI	7	39	32	7	14	0	46	21	28
2018	FI-02	0	40	30	10	20	0	40	30	10
2017	FI	11	25	33	19	11	0	36	31	36
2017	FI-01	20	27	47	7	0	0	47	7	15
2017	FI-02	0	25	25	25	25	0	25	50	12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	29	29	8	3	5	58	11	38
2019	FI-01	50	25	17	8	0	0	75	8	12
2019	FI-02	27	33	20	13	0	7	64	14	15
2018	FI	14	39	25	14	7	0	54	21	28
2018	FI-02	0	50	30	10	10	0	50	20	10
2017	FI	22	22	32	19	5	0	43	24	37
2017	FI-01	47	27	20	7	0	0	73	7	15
2017	FI-02	0	23	54	8	15	0	23	23	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	21	24	21	3	5	50	25	38
2019	FI-01	42	17	25	8	8	0	58	17	12
2019	FI-02	27	33	20	13	0	7	64	14	15
2018	FI	18	32	21	18	11	0	50	29	28
2018	FI-02	0	50	30	0	20	0	50	20	10
2017	FI	19	30	19	19	14	0	49	32	37
2017	FI-01	33	33	13	20	0	0	67	20	15
2017	FI-02	0	38	23	15	23	0	38	38	13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	32	16	3	5	5	75	8	38
2019	FI-01	67	17	8	0	0	8	91	0	12
2019	FI-02	40	40	20	0	0	0	80	0	15
2018	FI	39	21	21	4	11	4	63	15	28
2018	FI-02	30	30	20	0	10	10	67	11	10
2017	FI	30	27	30	0	3	11	64	3	37
2017	FI-01	47	20	13	0	0	20	83	0	15
2017	FI-02	15	38	31	0	8	8	58	8	13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	29	26	5	8	3	59	14	38
2019	FI-01	58	17	17	0	8	0	75	8	12
2019	FI-02	20	33	33	13	0	0	53	13	15
2018	FI	25	21	32	18	4	0	46	21	28
2018	FI-02	0	20	50	20	10	0	20	30	10
2017	FI	22	38	27	14	0	0	59	14	37
2017	FI-01	33	60	7	0	0	0	93	0	15
2017	FI-02	8	23	31	38	0	0	31	38	13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	37	29	3	5	0	3	62	8	38
2019	FI-01	50	17	17	8	8	0	0	67	17	12
2019	FI-02	13	67	13	0	7	0	0	80	7	15
2018	FI	7	54	14	14	7	0	4	63	22	28
2018	FI-02	10	30	20	20	20	0	0	40	40	10
2017	FI	24	30	30	11	3	3	0	56	14	37
2017	FI-01	33	27	27	7	0	7	0	64	7	15
2017	FI-02	15	23	38	15	8	0	0	38	23	13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	33	26	10	3	3	61	13	39
2019	FI-01	50	25	17	8	0	0	75	8	12
2019	FI-02	25	44	19	6	6	0	69	13	16
2018	FI	18	43	25	7	4	4	63	11	28
2018	FI-02	10	40	30	10	10	0	50	20	10
2017	FI	16	38	30	11	5	0	54	16	37
2017	FI-01	27	47	13	7	7	0	73	13	15
2017	FI-02	8	31	38	15	8	0	38	23	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	24	37	21	13	3	3	62	16	38
2019	FI-01	50	17	25	8	0	0	67	8	12
2019	FI-02	20	53	13	7	7	0	73	13	15
2018	FI	21	21	39	0	14	4	44	15	28
2018	FI-02	20	30	20	0	30	0	50	30	10
2017	FI	24	27	32	8	8	0	51	16	37
2017	FI-01	40	20	27	7	7	0	60	13	15
2017	FI-02	8	38	31	8	15	0	46	23	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	38	19	5	3	3	72	8	37
2019	FI-01	42	25	33	0	0	0	67	0	12
2019	FI-02	21	50	14	7	7	0	71	14	14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	39	18	8	3	5	69	11	38
2019	FI-01	42	33	17	8	0	0	75	8	12
2019	FI-02	20	53	20	0	0	7	79	0	15
2018	FI	21	36	29	4	7	4	59	11	28
2018	FI-02	10	40	30	10	10	0	50	20	10
2017	FI	14	30	38	14	5	0	43	19	37
2017	FI-01	27	27	27	13	7	0	53	20	15
2017	FI-02	8	38	38	8	8	0	46	15	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	50	39	5	3	0	0	3	92	3	38
2019	FI-01	67	25	0	8	0	0	0	92	8	12
2019	FI-02	47	40	13	0	0	0	0	87	0	15
2018	FI	36	46	11	4	4	0	0	82	7	28
2018	FI-02	20	60	10	0	10	0	0	80	10	10
2017	FI	46	22	22	0	5	3	3	71	6	37
2017	FI-01	60	13	7	0	13	0	7	79	14	15
2017	FI-02	31	31	31	0	0	8	0	67	0	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	FI	71	24	3	3	97	38
2019	FI-01	83	17	0	0	100	12
2019	FI-02	60	33	7	0	93	15
2018	FI	50	39	11	0	89	28
2018	FI-02	30	60	10	0	90	10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	23	15	0	0	0	10	83	0	39
2019	FI-01	67	33	0	0	0	0	0	100	0	12
2019	FI-02	50	13	25	0	0	0	13	71	0	16
2018	FI	43	21	25	4	7	0	0	64	11	28
2018	FI-02	30	20	40	10	0	0	0	50	10	10
2017	FI	51	22	16	0	5	3	3	77	6	37
2017	FI-01	60	20	13	0	0	0	7	86	0	15
2017	FI-02	38	38	0	0	15	8	0	83	17	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	44	33	8	3	3	10	86	6	39
2019	FI-01	67	25	8	0	0	0	92	0	12
2019	FI-02	38	31	6	6	6	13	79	14	16
2018	FI	19	33	22	7	19	0	52	26	27
2018	FI-02	20	0	40	10	30	0	20	40	10
2017	FI	24	38	19	8	11	0	62	19	37
2017	FI-01	20	47	27	0	7	0	67	7	15
2017	FI-02	23	23	15	15	23	0	46	38	13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	26	8	5	5	10	80	11	39
2019	FI-01	67	25	0	0	8	0	92	8	12
2019	FI-02	38	25	13	6	6	13	71	14	16
2018	FI	33	22	15	11	15	4	58	27	27
2018	FI-02	20	30	20	10	20	0	50	30	10
2017	FI	44	25	14	8	6	3	71	14	36
2017	FI-01	60	20	7	7	0	7	86	7	15
2017	FI-02	23	31	23	8	15	0	54	23	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	21	5	3	3	18	88	6	39
2019	FI-01	75	0	8	0	0	17	90	0	12
2019	FI-02	50	19	0	6	6	19	85	15	16
2018	FI	33	22	19	4	4	19	68	9	27
2018	FI-02	30	10	20	0	10	30	57	14	10
2017	FI	35	16	19	5	5	19	63	13	37
2017	FI-01	47	0	27	7	0	20	58	8	15
2017	FI-02	23	8	23	8	15	23	40	30	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	59	28	3	3	0	8	94	3	39
2019	FI-01	83	17	0	0	0	0	100	0	12
2019	FI-02	50	38	0	6	0	6	93	7	16
2018	FI	48	26	7	4	7	7	80	12	27
2018	FI-02	10	50	10	0	20	10	67	22	10
2017	FI	57	24	8	0	0	11	91	0	37
2017	FI-01	53	27	7	0	0	13	92	0	15
2017	FI-02	46	23	15	0	0	15	82	0	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	64	15	8	3	0	10	89	3	39
2019	FI-01	92	0	8	0	0	0	92	0	12
2019	FI-02	63	25	0	0	0	13	100	0	16
2018	FI	52	26	11	4	4	4	81	8	27
2018	FI-02	40	50	0	10	0	0	90	10	10
2017	FI	59	19	13	0	5	3	81	6	37
2017	FI-01	73	7	13	0	0	7	86	0	15
2017	FI-02	54	31	0	0	15	0	85	15	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	31	10	0	3	8	86	3	39
2019	FI-01	75	8	8	0	8	0	83	8	12
2019	FI-02	38	38	19	0	0	6	80	0	16
2018	FI	33	41	19	4	0	4	77	4	27
2018	FI-02	10	70	20	0	0	0	80	0	10
2017	FI	38	49	13	0	0	0	87	0	37
2017	FI-01	47	47	7	0	0	0	93	0	15
2017	FI-02	23	54	23	0	0	0	77	0	13

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	39	29	5	5	0	61	11	38
2019	FI-01	36	36	9	0	18	0	73	18	11
2019	FI-02	19	44	38	0	0	0	63	0	16
2018	FI	7	25	54	7	7	0	32	14	28
2018	FI-02	0	20	60	0	20	0	20	20	10
2017	FI	14	16	54	8	5	3	31	14	37
2017	FI-01	13	27	53	7	0	0	40	7	15
2017	FI-02	15	0	54	15	8	8	17	25	13

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	8	13	49	18	13	31	21	39
2019	FI-01	17	8	42	17	17	33	25	12
2019	FI-02	0	6	69	13	13	25	6	16
2018	FI	11	15	44	22	7	30	26	27
2018	FI-02	10	20	30	40	0	40	30	10
2017	FI	8	17	53	17	6	22	25	36
2017	FI-01	0	14	50	36	0	36	14	14
2017	FI-02	8	23	54	0	15	15	31	13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	49	8	5	87	5	39
2019	FI-01	42	50	8	0	92	0	12
2019	FI-02	44	44	6	6	88	6	16
2018	FI	32	46	14	7	79	7	28
2018	FI-02	20	50	20	10	70	10	10
2017	FI	41	41	14	5	81	5	37
2017	FI-01	27	53	13	7	80	7	15
2017	FI-02	54	38	8	0	92	0	13

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	36	15	13	5	67	18	39
2019	FI-01	42	25	17	8	8	67	17	12
2019	FI-02	25	38	19	13	6	63	19	16
2018	FI	21	32	14	21	11	54	32	28
2018	FI-02	10	10	30	30	20	20	50	10
2017	FI	19	32	24	14	11	51	24	37
2017	FI-01	20	33	27	13	7	53	20	15
2017	FI-02	23	8	31	15	23	31	38	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	13	87	39
2019	FI-01	8	92	12
2019	FI-02	13	88	16
2017	FI	19	81	37

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	31	31	10	8	0	21	79	39
2019	FI-01	25	25	42	8	0	0	25	75	12
2019	FI-02	25	25	13	19	19	0	25	75	16
2018	FI	14	36	7	25	18	0	14	86	28
2018	FI-02	10	20	10	30	30	0	10	90	10
2017	FI	11	24	30	11	22	3	11	89	37
2017	FI-01	20	33	7	13	27	0	20	80	15
2017	FI-02	8	15	46	8	15	8	8	92	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	65	35	31
2019	FI-02	83	17	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	28	72	29
2019	FI-02	17	83	12
2018	FI	25	75	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	7	24	17	24	17	0	10	35	46	29
2019	FI-02	8	17	8	17	42	0	8	27	64	12
2018	FI	13	17	13	17	35	0	4	32	55	23
2017	FI	6	19	19	9	38	6	3	28	52	32
2017	FI-01	8	42	0	0	42	8	0	55	45	12
2017	FI-02	0	9	27	18	45	0	0	9	64	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	0	14	10	14	52	0	10	15	73	29
2019	FI-02	0	8	8	17	58	0	8	9	82	12
2018	FI	4	4	4	17	67	0	4	9	87	24
2017	FI	3	6	13	6	66	3	3	10	77	32
2017	FI-01	0	17	8	0	67	0	8	18	73	12
2017	FI-02	0	0	18	9	73	0	0	0	82	11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	21	21	11	11	8	54	23	38
2019	FI-01	36	18	27	0	9	9	60	10	11
2019	FI-02	13	31	19	13	13	13	50	29	16
2018	FI	46	11	18	11	14	0	57	25	28
2018	FI-02	40	0	20	20	20	0	40	40	10

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?