2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 55 30 6 6 3 0 0 85 9 33
2019 EC-05 55 18 9 9 9 0 0 73 18 11
2017 EC 29 63 6 3 0 0 0 91 3 35
2014 EC 35 55 0 10 0 0 0 90 10 40
2014 EC-05 40 40 0 20 0 0 0 80 20 10
2011 EC 37 39 2 15 7 0 0 76 22 41
2011 EC-05 50 20 0 30 0 0 0 70 30 10
2011 EC-07 36 36 9 9 9 0 0 73 18 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 85 12 0 0 0 0 3 100 0 33
2019 EC-05 82 9 0 0 0 0 9 100 0 11
2017 EC 89 6 3 0 0 0 3 97 0 35
2014 EC 78 18 3 3 0 0 0 95 3 40
2014 EC-05 80 20 0 0 0 0 0 100 0 10
2011 EC 59 24 10 2 2 0 2 85 5 41
2011 EC-05 60 20 10 0 0 0 10 89 0 10
2011 EC-07 82 18 0 0 0 0 0 100 0 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 59 38 3 0 0 0 0 97 0 32
2019 EC-05 55 36 9 0 0 0 0 91 0 11
2017 EC 63 17 9 9 0 0 3 82 9 35
2014 EC 55 33 3 8 3 0 0 88 10 40
2014 EC-05 60 30 0 0 10 0 0 90 10 10
2011 EC 24 51 5 12 7 0 0 76 20 41
2011 EC-05 20 60 0 10 10 0 0 80 20 10
2011 EC-07 18 73 0 9 0 0 0 91 9 11

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 44 44 9 3 0 0 0 88 3 32
2019 EC-05 20 50 30 0 0 0 0 70 0 10
2018 EC 39 39 18 4 0 0 0 79 4 28
2017 EC 35 44 9 9 3 0 0 79 12 34
2014 EC 23 43 8 18 10 0 0 65 28 40
2014 EC-05 10 30 10 40 10 0 0 40 50 10
2011 EC 15 37 17 20 12 0 0 51 32 41
2011 EC-05 0 30 30 20 20 0 0 30 40 10
2011 EC-07 18 27 27 18 9 0 0 45 27 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 63 34 3 0 0 0 0 97 0 32
2019 EC-05 45 45 9 0 0 0 0 91 0 11
2017 EC 71 20 6 0 0 0 3 94 0 35
2014 EC 48 45 3 3 0 0 3 95 3 40
2014 EC-05 20 60 10 0 0 0 10 89 0 10

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 67 27 3 3 0 0 0 94 3 33
2019 EC-05 73 27 0 0 0 0 0 100 0 11
2018 EC 61 25 11 4 0 0 0 86 4 28
2017 EC 63 29 9 0 0 0 0 91 0 35
2014 EC 38 33 15 13 3 0 0 70 15 40
2014 EC-05 20 20 30 30 0 0 0 40 30 10
2011 EC 29 37 7 20 7 0 0 66 27 41
2011 EC-05 30 10 10 30 20 0 0 40 50 10
2011 EC-07 27 45 0 18 9 0 0 73 27 11

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 48 33 9 9 0 0 0 82 9 33
2019 EC-05 27 36 18 18 0 0 0 64 18 11
2018 EC 43 32 14 0 11 0 0 75 11 28
2017 EC 49 40 3 6 3 0 0 89 9 35
2014 EC 23 53 10 8 5 3 0 77 13 40
2014 EC-05 30 30 10 20 10 0 0 60 30 10
2011 EC 22 46 15 15 2 0 0 68 17 41
2011 EC-05 30 30 20 20 0 0 0 60 20 10
2011 EC-07 45 18 18 9 9 0 0 64 18 11

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 45 45 3 6 0 0 0 91 6 33
2019 EC-05 27 64 0 9 0 0 0 91 9 11
2018 EC 21 57 11 4 7 0 0 79 11 28
2017 EC 49 29 9 9 6 0 0 77 14 35
2014 EC 20 33 28 15 3 3 0 54 18 40
2014 EC-05 0 20 40 30 10 0 0 20 40 10
2011 EC 7 54 17 15 7 0 0 61 22 41
2011 EC-05 0 40 40 0 20 0 0 40 20 10
2011 EC-07 18 55 18 9 0 0 0 73 9 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 28 56 9 6 0 0 0 84 6 32
2019 EC-05 10 60 20 10 0 0 0 70 10 10
2018 EC 21 54 11 7 7 0 0 75 14 28
2017 EC 37 43 9 9 3 0 0 80 11 35

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 48 42 6 3 0 0 0 91 3 33
2019 EC-05 18 64 9 9 0 0 0 82 9 11
2018 EC 29 64 4 4 0 0 0 93 4 28
2017 EC 49 46 0 3 3 0 0 94 6 35
2014 EC 28 45 18 5 3 3 0 74 8 40
2014 EC-05 10 70 10 0 10 0 0 80 10 10
2011 EC 22 54 17 5 2 0 0 76 7 41
2011 EC-05 20 50 20 0 10 0 0 70 10 10
2011 EC-07 45 27 27 0 0 0 0 73 0 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 45 42 9 3 0 0 0 88 3 33
2019 EC-05 27 64 0 9 0 0 0 91 9 11
2018 EC 36 50 7 4 4 0 0 86 7 28
2017 EC 43 37 11 6 3 0 0 80 9 35

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 52 42 3 3 0 0 0 94 3 33
2019 EC-05 36 45 9 9 0 0 0 82 9 11
2018 EC 32 46 11 11 0 0 0 79 11 28
2017 EC 63 29 3 6 0 0 0 91 6 35
2014 EC 45 43 10 3 0 0 0 88 3 40
2014 EC-05 20 70 0 10 0 0 0 90 10 10
2011 EC 51 34 15 0 0 0 0 85 0 41
2011 EC-05 70 30 0 0 0 0 0 100 0 10
2011 EC-07 55 27 18 0 0 0 0 82 0 11

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 30 58 6 3 3 0 0 88 6 33
2019 EC-05 9 73 9 0 9 0 0 82 9 11
2018 EC 33 44 11 0 11 0 0 78 11 27
2017 EC 51 43 0 3 3 0 0 94 6 35
2014 EC 28 48 10 8 5 3 0 77 13 40
2014 EC-05 0 60 0 20 20 0 0 60 40 10
2011 EC 22 51 12 7 5 2 0 75 13 41
2011 EC-05 20 40 10 10 20 0 0 60 30 10
2011 EC-07 36 55 9 0 0 0 0 91 0 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 36 45 6 6 6 0 0 82 12 33
2019 EC-05 9 73 9 0 9 0 0 82 9 11
2018 EC 39 39 11 0 11 0 0 79 11 28
2017 EC 46 37 9 6 3 0 0 83 9 35
2014 EC 30 40 20 8 3 0 0 70 10 40
2014 EC-05 0 40 30 20 10 0 0 40 30 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 55 27 9 9 0 0 0 82 9 33
2019 EC-05 36 27 18 18 0 0 0 64 18 11
2018 EC 39 43 4 7 7 0 0 82 14 28
2017 EC 40 43 9 6 3 0 0 83 9 35
2014 EC 23 45 20 8 5 0 0 68 13 40
2014 EC-05 0 50 10 20 20 0 0 50 40 10
2011 EC 27 41 15 12 5 0 0 68 17 41
2011 EC-05 40 20 10 20 10 0 0 60 30 10
2011 EC-07 36 36 9 9 9 0 0 73 18 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 30 6 3 0 0 0 91 3 33
2019 EC-05 36 45 9 9 0 0 0 82 9 11
2018 EC 52 33 7 0 7 0 0 85 7 27
2017 EC 57 31 9 3 0 0 0 89 3 35
2014 EC 40 38 13 10 0 0 0 78 10 40
2014 EC-05 30 40 20 10 0 0 0 70 10 10
2011 EC 24 51 10 15 0 0 0 76 15 41
2011 EC-05 30 50 0 20 0 0 0 80 20 10
2011 EC-07 45 18 18 18 0 0 0 64 18 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 39 48 3 9 0 0 0 88 9 33
2019 EC-05 45 36 9 9 0 0 0 82 9 11
2018 EC 39 46 11 4 0 0 0 86 4 28
2017 EC 34 46 6 11 3 0 0 80 14 35
2014 EC 23 40 18 13 8 0 0 63 20 40
2014 EC-05 20 50 0 10 20 0 0 70 30 10
2011 EC 20 39 22 15 5 0 0 59 20 41
2011 EC-05 10 30 30 20 10 0 0 40 30 10
2011 EC-07 18 27 27 27 0 0 0 45 27 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 12 6 55 24 3 0 0 27 18 33
2019 EC-05 18 18 55 9 0 0 0 9 36 11
2018 EC 7 21 39 29 0 4 0 30 30 28
2017 EC 11 23 46 20 0 0 0 20 34 35
2014 EC 10 33 40 15 0 3 0 15 44 40
2014 EC-05 20 40 30 10 0 0 0 10 60 10
2011 EC 24 32 37 5 2 0 0 7 56 41
2011 EC-05 40 40 20 0 0 0 0 0 80 10
2011 EC-07 27 9 55 9 0 0 0 9 36 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 6 6 39 33 15 0 0 48 12 33
2019 EC-05 9 9 45 27 9 0 0 36 18 11
2018 EC 7 18 36 36 0 4 0 37 26 28
2017 EC 6 17 40 34 3 0 0 37 23 35
2014 EC 8 25 40 25 0 3 0 26 33 40
2014 EC-05 20 30 40 10 0 0 0 10 50 10
2011 EC 17 22 37 12 5 5 2 18 42 41
2011 EC-05 30 20 40 0 0 0 10 0 56 10
2011 EC-07 18 9 45 27 0 0 0 27 27 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 12 12 61 9 6 0 0 15 24 33
2019 EC-05 18 27 36 9 9 0 0 18 45 11
2018 EC 21 21 43 11 4 0 0 14 43 28
2017 EC 9 43 29 17 3 0 0 20 51 35
2014 EC 23 35 28 13 0 3 0 13 59 40
2014 EC-05 30 40 10 20 0 0 0 20 70 10
2011 EC 17 39 22 12 5 2 2 18 59 41
2011 EC-05 20 40 30 0 0 0 10 0 67 10
2011 EC-07 18 36 18 18 9 0 0 27 55 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 9 9 38 34 9 0 0 44 19 32
2019 EC-05 18 18 64 0 0 0 0 0 36 11
2018 EC 14 14 36 32 0 4 0 33 30 28
2017 EC 6 17 51 23 3 0 0 26 23 35
2014 EC 15 23 40 20 0 3 0 21 38 40
2014 EC-05 40 30 30 0 0 0 0 0 70 10
2011 EC 22 27 39 10 2 0 0 12 49 41
2011 EC-05 60 10 30 0 0 0 0 0 70 10
2011 EC-07 9 36 36 18 0 0 0 18 45 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 9 18 42 18 9 3 0 28 28 33
2019 EC-05 9 27 36 18 0 9 0 20 40 11
2018 EC 4 32 39 21 0 4 0 22 37 28
2017 EC 11 26 34 26 3 0 0 29 37 35
2014 EC 18 23 40 13 3 3 3 16 42 40
2014 EC-05 10 20 40 10 10 0 10 22 33 10
2011 EC 20 37 37 2 5 0 0 7 56 41
2011 EC-05 10 60 30 0 0 0 0 0 70 10
2011 EC-07 18 27 36 9 9 0 0 18 45 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 6 6 33 39 15 0 0 55 12 33
2019 EC-05 18 0 36 36 9 0 0 45 18 11
2018 EC 0 29 25 43 0 4 0 44 30 28
2017 EC 3 17 31 31 17 0 0 49 20 35
2014 EC 3 3 25 48 13 5 5 67 6 40
2014 EC-05 0 0 20 40 20 0 20 75 0 10
2011 EC 2 15 44 29 5 2 2 36 18 41
2011 EC-05 0 30 30 30 0 0 10 33 33 10
2011 EC-07 0 9 36 45 9 0 0 55 9 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 6 6 52 27 9 0 0 36 12 33
2019 EC-05 9 9 45 27 9 0 0 36 18 11
2018 EC 7 21 39 21 11 0 0 32 29 28
2017 EC 6 20 34 37 3 0 0 40 26 35
2014 EC 10 13 53 20 3 3 0 23 23 40
2014 EC-05 0 20 80 0 0 0 0 0 20 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 9 12 33 36 9 0 0 45 21 33
2019 EC-05 9 18 18 55 0 0 0 55 27 11
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 79 9 9 0 0 0 3 91 0 33
2019 EC-05 73 9 9 0 0 0 9 90 0 11
2017 EC 86 11 0 0 0 0 3 100 0 35
2014 EC 78 15 3 0 3 0 3 95 3 40
2014 EC-05 80 10 0 0 0 0 10 100 0 10
2011 EC 61 15 10 2 2 2 7 84 5 41
2011 EC-05 40 40 10 0 0 0 10 89 0 10
2011 EC-07 82 9 9 0 0 0 0 91 0 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 36 21 21 9 3 9 0 63 13 33
2019 EC-05 36 9 36 9 0 9 0 50 10 11
2018 EC 18 46 14 14 0 0 7 69 15 28
2017 EC 29 37 17 11 3 3 0 68 15 35
2014 EC 30 28 20 3 3 13 5 70 6 40
2014 EC-05 20 30 0 10 10 20 10 71 29 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 45 45 3 3 3 0 0 91 6 33
2019 EC-05 55 45 0 0 0 0 0 100 0 11
2018 EC 29 50 18 0 4 0 0 79 4 28
2017 EC 34 43 11 9 3 0 0 77 11 35
2014 EC 35 43 10 10 3 0 0 78 13 40
2014 EC-05 20 50 10 10 10 0 0 70 20 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 58 27 6 6 3 0 0 85 9 33
2019 EC-05 55 18 18 9 0 0 0 73 9 11
2018 EC 71 21 4 4 0 0 0 93 4 28
2017 EC 66 23 11 0 0 0 0 89 0 35
2014 EC 35 60 3 0 0 3 0 97 0 40
2014 EC-05 20 80 0 0 0 0 0 100 0 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 58 27 3 6 6 0 0 85 12 33
2019 EC-05 45 36 0 18 0 0 0 82 18 11
2018 EC 50 39 4 7 0 0 0 89 7 28
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 64 18 12 3 3 0 0 82 6 33
2019 EC-05 64 18 18 0 0 0 0 82 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 55 27 3 6 6 3 0 84 13 33
2019 EC-05 45 27 9 9 0 9 0 80 10 11
2018 EC 36 39 7 14 4 0 0 75 18 28
2017 EC 37 37 17 9 0 0 0 74 9 35
2014 EC 35 40 13 8 5 0 0 75 13 40
2014 EC-05 0 60 20 10 10 0 0 60 20 10
2011 EC 20 49 7 7 15 0 2 70 23 41
2011 EC-05 10 30 20 0 30 0 10 44 33 10
2011 EC-07 27 45 0 18 9 0 0 73 27 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 67 21 3 6 3 0 0 88 9 33
2019 EC-05 64 27 9 0 0 0 0 91 0 11
2018 EC 36 43 14 4 0 4 0 81 4 28
2017 EC 43 31 14 9 0 3 0 76 9 35
2014 EC 30 43 20 5 0 3 0 74 5 40
2014 EC-05 0 60 40 0 0 0 0 60 0 10
2011 EC 29 34 15 7 5 10 0 70 14 41
2011 EC-05 20 10 30 0 10 30 0 43 14 10
2011 EC-07 36 45 0 9 9 0 0 82 18 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 24 6 3 6 0 0 85 9 33
2019 EC-05 64 18 18 0 0 0 0 82 0 11
2018 EC 39 32 11 11 4 4 0 74 15 28
2017 EC 43 43 3 9 0 3 0 88 9 35
2014 EC 33 48 10 8 0 3 0 82 8 40
2014 EC-05 0 70 20 10 0 0 0 70 10 10
2011 EC 29 46 12 2 10 0 0 76 12 41
2011 EC-05 30 30 20 0 20 0 0 60 20 10
2011 EC-07 36 45 0 9 9 0 0 82 18 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 88 6 3 0 0 0 3 97 0 33
2019 EC-05 91 0 0 0 0 0 9 100 0 11
2017 EC 89 3 3 0 0 0 6 97 0 35
2014 EC 75 20 0 0 0 3 3 100 0 40
2014 EC-05 80 10 0 0 0 0 10 100 0 10
2011 EC 78 7 2 2 2 0 7 92 5 41
2011 EC-05 80 0 10 0 0 0 10 89 0 10
2011 EC-07 91 9 0 0 0 0 0 100 0 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 76 6 18 0 0 0 0 82 0 33
2019 EC-05 64 18 18 0 0 0 0 82 0 11
2017 EC 71 20 6 3 0 0 0 91 3 35
2014 EC 43 28 8 8 3 5 8 80 11 40
2014 EC-05 20 30 20 10 10 10 0 56 22 10
2011 EC 39 27 12 10 7 5 0 69 18 41
2011 EC-05 20 20 10 10 30 10 0 44 44 10
2011 EC-07 55 36 9 0 0 0 0 91 0 11

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 73 21 3 3 0 0 0 94 3 33
2019 EC-05 73 27 0 0 0 0 0 100 0 11
2018 EC 54 32 7 4 4 0 0 86 7 28
2017 EC 66 20 6 3 3 3 0 88 6 35

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 75 13 3 6 3 0 0 88 9 32
2019 EC-05 73 18 9 0 0 0 0 91 0 11
2018 EC 36 43 7 11 4 0 0 79 14 28
2017 EC 51 26 14 9 0 0 0 77 9 35
2014 EC 48 30 10 8 5 0 0 78 13 40
2014 EC-05 10 60 20 0 10 0 0 70 10 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 30 45 6 6 9 3 0 78 16 33
2019 EC-05 18 45 9 0 18 9 0 70 20 11
2018 EC 7 61 7 11 7 7 0 73 19 28
2017 EC 34 37 14 3 6 6 0 76 9 35
2014 EC 8 30 28 23 5 8 0 41 30 40
2014 EC-05 0 20 20 30 10 20 0 25 50 10
2011 EC 10 41 29 12 7 0 0 51 20 41
2011 EC-05 0 40 30 20 10 0 0 40 30 10
2011 EC-07 27 36 27 0 9 0 0 64 9 11

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 30 42 6 9 9 3 0 75 19 33
2019 EC-05 9 36 18 18 9 9 0 50 30 11
2018 EC 14 39 11 14 18 4 0 56 33 28
2017 EC 29 34 23 6 6 3 0 65 12 35
2014 EC 5 28 18 30 15 5 0 34 47 40
2014 EC-05 0 10 20 40 20 10 0 11 67 10
2011 EC 7 27 20 34 10 2 0 35 45 41
2011 EC-05 0 20 20 40 20 0 0 20 60 10
2011 EC-07 18 27 9 45 0 0 0 45 45 11

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 21 39 21 9 9 0 0 61 18 33
2019 EC-05 9 27 27 18 18 0 0 36 36 11
2018 EC 11 32 7 25 21 4 0 44 48 28
2017 EC 17 34 23 11 11 3 0 53 24 35
2014 EC 3 15 20 43 13 8 0 19 59 40
2014 EC-05 0 10 10 40 20 20 0 13 75 10
2011 EC 5 17 32 29 12 5 0 23 44 41
2011 EC-05 0 30 40 10 20 0 0 30 30 10
2011 EC-07 9 9 27 45 9 0 0 18 55 11

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 12 42 18 9 18 0 0 55 27 33
2019 EC-05 9 27 36 9 18 0 0 36 27 11
2018 EC 7 36 14 21 21 0 0 43 43 28
2017 EC 20 26 17 31 6 0 0 46 37 35
2014 EC 5 20 20 38 15 3 0 26 54 40
2014 EC-05 0 20 20 40 20 0 0 20 60 10
2011 EC 7 20 32 22 20 0 0 27 41 41
2011 EC-05 10 10 50 20 10 0 0 20 30 10
2011 EC-07 0 27 18 36 18 0 0 27 55 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 33 42 9 3 3 9 0 83 7 33
2019 EC-05 18 55 9 0 0 18 0 89 0 11
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 9 61 9 12 9 0 0 70 21 33
2019 EC-05 9 55 18 0 18 0 0 64 18 11
2018 EC 11 50 14 18 7 0 0 61 25 28
2017 EC 23 54 14 3 6 0 0 77 9 35
2014 EC 8 43 18 20 10 3 0 51 31 40
2014 EC-05 0 40 20 30 10 0 0 40 40 10
2011 EC 18 31 31 13 8 0 0 49 21 39
2011 EC-05 10 40 30 0 20 0 0 50 20 10
2011 EC-07 27 36 18 18 0 0 0 64 18 11

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 6 48 12 18 15 0 0 55 33 33
2019 EC-05 0 36 9 18 36 0 0 36 55 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 36 30 6 12 9 6 0 71 23 33
2019 EC-05 36 18 9 9 9 18 0 67 22 11
2018 EC 18 43 21 14 4 0 0 61 18 28
2017 EC 34 46 9 3 9 0 0 80 11 35
2014 EC 23 53 15 0 5 5 0 79 5 40
2014 EC-05 0 80 0 0 20 0 0 80 20 10
2011 EC 22 32 24 10 7 5 0 56 18 41
2011 EC-05 30 20 20 10 20 0 0 50 30 10
2011 EC-07 36 27 27 0 9 0 0 64 9 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 24 45 9 18 3 0 0 70 21 33
2019 EC-05 27 36 0 27 9 0 0 64 36 11
2018 EC 25 39 21 11 4 0 0 64 14 28

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 24 18 21 9 12 12 3 50 25 33
2019 EC-05 9 9 27 18 9 18 9 25 38 11
2018 EC 18 21 21 7 14 18 0 48 26 28
2017 EC 23 23 17 14 6 17 0 55 24 35
2014 EC 10 18 25 20 5 23 0 35 32 40
2014 EC-05 0 30 20 30 0 20 0 38 38 10
2011 EC 12 22 22 10 20 15 0 40 34 41
2011 EC-05 10 10 30 20 20 10 0 22 44 10
2011 EC-07 18 27 27 0 9 18 0 56 11 11

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 24 42 18 12 0 3 0 69 13 33
2019 EC-05 18 36 18 27 0 0 0 55 27 11
2018 EC 25 39 14 21 0 0 0 64 21 28
2017 EC 23 31 20 17 9 0 0 54 26 35
2014 EC 13 18 18 35 10 8 0 32 49 40
2014 EC-05 0 10 20 50 10 10 0 11 67 10
2011 EC 15 29 12 15 24 5 0 46 41 41
2011 EC-05 0 30 0 30 30 10 0 33 67 10
2011 EC-07 18 27 18 27 9 0 0 45 36 11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 36 21 18 12 9 0 3 59 22 33
2019 EC-05 27 18 18 9 27 0 0 45 36 11
2018 EC 14 54 4 14 11 4 0 70 26 28
2017 EC 20 31 20 14 11 3 0 53 26 35
2014 EC 15 15 20 23 25 0 3 31 49 40
2014 EC-05 0 10 40 10 40 0 0 10 50 10
2011 EC 5 22 22 20 24 5 2 29 47 41
2011 EC-05 0 20 10 30 40 0 0 20 70 10
2011 EC-07 18 27 27 9 9 9 0 50 20 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 52 24 15 0 3 0 6 81 3 33
2019 EC-05 45 27 18 0 9 0 0 73 9 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 63 19 3 3 0 3 9 93 4 32
2019 EC-05 64 18 9 9 0 0 0 82 9 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 67 15 6 6 0 6 0 87 6 33
2019 EC-05 64 18 0 18 0 0 0 82 18 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 15 9 6 3 3 3 81 10 33
2019 EC-05 64 9 0 18 9 0 0 73 27 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 21 21 6 6 0 3 66 13 33
2019 EC-05 45 9 18 18 9 0 0 55 27 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 76 9 9 0 0 0 6 90 0 33
2019 EC-05 91 0 9 0 0 0 0 91 0 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 82 6 0 0 0 6 6 100 0 33
2019 EC-05 91 0 0 0 0 9 0 100 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 79 0 3 0 0 3 15 96 0 33
2019 EC-05 91 0 0 0 0 0 9 100 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 30 48 12 3 3 3 0 81 6 33
2019 EC-05 27 45 9 0 9 9 0 80 10 11
2018 EC 18 57 11 7 7 0 0 75 14 28
2017 EC 31 46 11 3 3 6 0 82 6 35

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 36 39 21 0 0 3 0 78 0 33
2019 EC-05 9 55 27 0 0 9 0 70 0 11
2018 EC 30 48 11 0 0 11 0 88 0 27
2017 EC 37 46 9 6 0 3 0 85 6 35
2014 EC 38 38 13 8 0 5 0 79 8 40
2014 EC-05 10 60 0 10 0 20 0 88 13 10
2011 EC 15 53 20 0 3 10 0 75 3 40
2011 EC-05 10 40 30 0 0 20 0 63 0 10
2011 EC-07 18 64 18 0 0 0 0 82 0 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 36 15 0 0 3 3 84 0 33
2019 EC-05 36 36 27 0 0 0 0 73 0 11
2018 EC 39 36 11 0 0 14 0 88 0 28
2017 EC 37 51 6 0 3 3 0 91 3 35
2014 EC 33 43 15 3 0 8 0 81 3 40
2014 EC-05 20 40 10 10 0 20 0 75 13 10

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 58 33 6 3 0 0 0 91 3 33
2019 EC-05 36 55 9 0 0 0 0 91 0 11
2018 EC 50 36 7 0 4 4 0 89 4 28
2017 EC 54 34 3 9 0 0 0 89 9 35
2014 EC 35 45 10 5 5 0 0 80 10 40
2014 EC-05 0 60 30 10 0 0 0 60 10 10
2011 EC 15 54 23 5 3 0 0 69 8 39
2011 EC-05 10 50 30 0 10 0 0 60 10 10

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 45 6 6 0 0 0 88 6 33
2019 EC-05 18 55 9 18 0 0 0 73 18 11
2018 EC 29 39 14 14 4 0 0 68 18 28
2017 EC 31 46 17 3 3 0 0 77 6 35
2014 EC 13 43 23 20 3 0 0 55 23 40
2014 EC-05 0 30 30 40 0 0 0 30 40 10
2011 EC 15 32 29 17 7 0 0 46 24 41
2011 EC-05 10 40 40 10 0 0 0 50 10 10
2011 EC-07 18 27 27 9 18 0 0 45 27 11

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 52 3 0 3 0 0 94 3 33
2019 EC-05 18 64 9 0 9 0 0 82 9 11
2018 EC 29 39 18 11 4 0 0 68 14 28
2017 EC 40 43 9 6 3 0 0 83 9 35
2014 EC 13 48 18 20 3 0 0 60 23 40
2014 EC-05 0 50 10 30 10 0 0 50 40 10
2011 EC 12 41 27 10 10 0 0 54 20 41
2011 EC-05 10 30 50 0 10 0 0 40 10 10
2011 EC-07 18 45 9 9 18 0 0 64 27 11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 30 21 3 3 0 0 73 6 33
2019 EC-05 27 27 27 9 9 0 0 55 18 11
2018 EC 25 36 11 14 7 7 0 65 23 28
2017 EC 40 26 14 11 6 3 0 68 18 35
2014 EC 18 30 33 15 3 3 0 49 18 40
2014 EC-05 0 40 40 20 0 0 0 40 20 10
2011 EC 20 24 17 20 15 5 0 46 36 41
2011 EC-05 10 30 30 10 20 0 0 40 30 10
2011 EC-07 27 27 18 0 27 0 0 55 27 11
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 EC 30 48 21 33
2019 EC-05 27 45 27 11
2018 EC 32 39 29 28
2017 EC 26 46 29 35
2014 EC 15 50 35 40
2014 EC-05 10 50 40 10
2011 EC 32 41 27 41
2011 EC-05 30 50 20 10
2011 EC-07 36 36 27 11

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 EC 30 40 10 0 0 20 10
2011 EC 8 31 46 0 9999 15 13
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 45 45 6 0 3 0 0 91 3 33
2019 EC-05 18 73 9 0 0 0 0 91 0 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 67 27 3 3 0 0 0 94 3 33
2019 EC-05 64 27 9 0 0 0 0 91 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 18 9 21 3 3 39 6 50 11 33
2019 EC-05 9 0 36 0 0 45 9 20 0 11
2018 EC 14 14 25 4 0 39 4 50 6 28
2017 EC 23 3 20 3 3 37 11 50 11 35
2014 EC 5 25 20 5 3 38 5 52 13 40
2014 EC-05 0 30 30 0 0 20 20 50 0 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 33 24 21 6 0 15 0 68 7 33
2019 EC-05 27 36 27 0 0 9 0 70 0 11
2018 EC 18 29 25 14 0 14 0 54 17 28
2017 EC 29 15 26 3 6 18 3 56 11 34
2014 EC 13 35 23 5 3 23 0 61 10 40
2014 EC-05 10 30 40 0 0 20 0 50 0 10
2011 EC 15 44 20 10 7 5 0 62 18 41
2011 EC-05 10 50 30 0 10 0 0 60 10 10
2011 EC-07 18 55 9 9 9 0 0 73 18 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 33
2019 EC-05 0 100 11
2018 EC 0 100 28

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 33
2019 EC-05 0 100 11

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 19 13 22 0 0 47 0 59 0 32
2019 EC-05 9 0 27 0 0 64 0 25 0 11
2018 EC 11 18 25 0 0 46 0 53 0 28
2017 EC 26 9 17 0 0 40 9 67 0 35
2014 EC 8 13 28 0 0 43 10 42 0 40
2014 EC-05 0 10 30 0 0 20 40 25 0 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 34 25 22 3 0 16 0 70 4 32
2019 EC-05 27 36 18 0 0 18 0 78 0 11
2018 EC 21 29 25 4 4 18 0 61 9 28
2017 EC 40 20 14 0 3 20 3 78 4 35
2014 EC 18 28 28 3 0 25 0 60 3 40
2014 EC-05 10 20 50 0 0 20 0 38 0 10
2011 EC 17 51 17 2 5 7 0 74 8 41
2011 EC-05 10 60 30 0 0 0 0 70 0 10
2011 EC-07 27 55 0 0 9 9 0 90 10 11
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 33 30 21 9 6 0 0 64 15 33
2019 EC-05 36 27 9 18 9 0 0 64 27 11
2018 EC 21 25 29 7 18 0 0 46 25 28
2017 EC 29 37 17 9 9 0 0 66 17 35

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 15 48 21 12 3 0 0 64 15 33
2019 EC-05 27 27 36 9 0 0 0 55 9 11
2018 EC 11 46 29 11 4 0 0 57 14 28
2017 EC 9 43 37 6 6 0 0 51 11 35

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 27 39 18 6 9 0 0 67 15 33
2019 EC-05 18 18 36 9 18 0 0 36 27 11
2018 EC 18 50 11 14 7 0 0 68 21 28
2017 EC 9 47 26 9 9 0 0 56 18 34

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 24 27 33 12 3 0 0 52 15 33
2019 EC-05 27 18 36 18 0 0 0 45 18 11
2018 EC 8 46 23 19 4 0 0 54 23 26
2017 EC 23 29 23 20 6 0 0 51 26 35

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 64 24 9 0 3 0 0 88 3 33
2019 EC-05 64 18 18 0 0 0 0 82 0 11
2018 EC 43 39 14 4 0 0 0 82 4 28
2017 EC 49 29 14 3 6 0 0 77 9 35

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 22 56 13 3 6 0 0 78 9 32
2019 EC-05 27 45 18 0 9 0 0 73 9 11
2018 EC 14 50 32 0 4 0 0 64 4 28
2017 EC 31 40 20 6 3 0 0 71 9 35

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 33 36 24 3 3 0 0 70 6 33
2019 EC-05 45 18 18 9 9 0 0 64 18 11
2018 EC 11 54 18 4 11 4 0 67 15 28
2017 EC 34 40 17 3 6 0 0 74 9 35

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 15 42 24 6 12 0 0 58 18 33
2019 EC-05 9 27 45 0 18 0 0 36 18 11
2018 EC 11 50 25 4 11 0 0 61 14 28
2017 EC 17 40 26 9 9 0 0 57 17 35

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 21 45 15 9 9 0 0 67 18 33
2019 EC-05 18 45 9 18 9 0 0 64 27 11
2018 EC 18 36 25 14 7 0 0 54 21 28
2017 EC 37 23 29 6 6 0 0 60 11 35

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 27 9 3 0 0 0 88 3 33
2019 EC-05 64 18 18 0 0 0 0 82 0 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 30 39 18 12 0 0 0 70 12 33
2019 EC-05 36 27 9 27 0 0 0 64 27 11
2018 EC 18 39 32 4 7 0 0 57 11 28
2017 EC 24 53 18 0 6 0 0 76 6 34

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 58 39 3 0 0 0 0 97 0 33
2019 EC-05 64 36 0 0 0 0 0 100 0 11
2018 EC 59 30 7 0 0 0 4 92 0 27
2017 EC 63 20 9 6 0 0 3 85 6 35

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 88 6 0 0 0 0 6 100 0 32
2019 EC-05 91 0 0 0 0 0 9 100 0 11
2018 EC 74 15 4 0 0 0 7 96 0 27

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 88 6 0 0 3 0 3 97 3 33
2019 EC-05 91 0 0 0 0 0 9 100 0 11
2018 EC 82 7 4 0 0 4 4 96 0 28
2017 EC 77 11 0 3 0 6 3 97 3 35

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 24 12 0 3 0 0 85 3 33
2019 EC-05 45 27 27 0 0 0 0 73 0 11
2018 EC 61 39 0 0 0 0 0 100 0 28
2017 EC 60 31 6 0 0 0 3 94 0 35

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 76 12 3 6 3 0 0 88 9 33
2019 EC-05 73 9 9 0 9 0 0 82 9 11
2018 EC 54 25 14 4 4 0 0 79 7 28
2017 EC 60 34 3 0 3 0 0 94 3 35

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 64 15 3 0 0 0 18 96 0 33
2019 EC-05 64 0 0 0 0 0 36 100 0 11
2018 EC 54 25 0 0 0 0 21 100 0 28
2017 EC 46 20 3 0 0 0 31 96 0 35

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 76 18 0 0 0 0 6 100 0 33
2019 EC-05 64 18 0 0 0 0 18 100 0 11
2018 EC 79 11 7 4 0 0 0 89 4 28
2017 EC 80 9 0 3 0 0 9 97 3 35

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 73 21 3 3 0 0 0 94 3 33
2019 EC-05 73 18 9 0 0 0 0 91 0 11
2018 EC 86 7 4 4 0 0 0 93 4 28
2017 EC 71 17 6 3 0 0 3 91 3 35

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 56 25 16 3 0 0 0 81 3 32
2019 EC-05 55 9 27 9 0 0 0 64 9 11
2018 EC 61 29 11 0 0 0 0 89 0 28
2017 EC 63 26 6 6 0 0 0 89 6 35

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 24 39 30 6 0 0 0 64 6 33
2019 EC-05 27 36 18 18 0 0 0 64 18 11
2018 EC 14 50 29 4 4 0 0 64 7 28
2017 EC 14 57 29 0 0 0 0 71 0 35

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 3 3 42 42 9 0 0 52 6 33
2019 EC-05 0 0 45 36 18 0 0 55 0 11
2018 EC 7 21 36 25 11 0 0 36 29 28
2017 EC 6 11 31 46 6 0 0 51 17 35

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 61 33 6 0 0 0 0 94 0 33
2019 EC-05 55 36 9 0 0 0 0 91 0 11
2018 EC 71 21 7 0 0 0 0 93 0 28
2017 EC 63 31 0 6 0 0 0 94 6 35

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 30 52 3 9 6 0 0 82 15 33
2019 EC-05 18 64 0 18 0 0 0 82 18 11
2018 EC 29 43 0 29 0 0 0 71 29 28
2017 EC 37 40 11 6 6 0 0 77 11 35
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 6 94 33
2019 EC-05 9 91 11
2017 EC 26 74 35
2014 EC-05 0 100 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 27 33 21 12 6 0 0 27 73 33
2019 EC-05 27 27 36 9 0 0 0 27 73 11
2018 EC 25 25 21 14 14 0 0 25 75 28
2017 EC 29 29 14 14 14 0 0 29 71 35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 58 42 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 38 63 24
2018 EC 38 62 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 13 25 21 17 17 0 8 41 36 24
2018 EC 5 14 14 29 29 0 10 21 63 21
2017 EC 12 20 12 16 20 4 16 40 45 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 0 17 13 21 38 0 13 19 67 24
2018 EC 0 5 19 24 43 5 5 5 74 21
2017 EC 8 8 12 24 40 4 4 17 70 25

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 42 24 21 3 3 0 6 71 6 33
2019 EC-05 55 9 18 9 0 0 9 70 10 11
2018 EC 29 32 14 7 14 0 4 63 22 28
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