2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	44	4	8	3	85	12	374
2019	Non-supervisor	40	40	4	12	4	80	16	1757
2017	Supervisor	32	49	6	10	3	82	12	345
2017	Non-supervisor	34	47	4	11	3	82	14	1620
2014	Supervisor	34	47	4	7	8	82	14	311
2014	Non-supervisor	34	41	5	14	6	76	19	1343
2011	Supervisor	37	49	3	9	3	85	11	574
2011	Non-supervisor	39	43	4	10	3	82	14	2467
2008	Supervisor	47	44	2	6	1	91	7	590
2008	Non-supervisor	41	45	4	8	3	85	11	2801

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	18	4	3	1	0	91	5	376
2019	Non-supervisor	73	15	4	4	2	1	90	6	1760
2017	Supervisor	68	19	6	5	2	1	87	7	345
2017	Non-supervisor	73	17	4	4	2	1	90	6	1619
2014	Supervisor	71	19	3	4	2	1	91	6	310
2014	Non-supervisor	66	19	6	6	2	1	86	8	1343
2011	Supervisor	65	22	4	7	2	1	87	9	572
2011	Non-supervisor	66	17	4	5	2	6	88	8	2458
2008	Supervisor	72	18	2	7	2	0	90	8	590
2008	Non-supervisor	70	15	3	5	2	5	90	7	2793

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	33	5	8	3	0	0	83	11	375
2019	Non-supervisor	46	32	6	11	5	0	0	78	16	1761
2017	Supervisor	46	34	5	10	5	0	0	80	15	345
2017	Non-supervisor	40	34	6	12	8	0	0	74	20	1617
2014	Supervisor	42	27	4	17	9	3	0	70	26	312
2014	Non-supervisor	43	32	6	11	6	1	0	76	18	1340
2011	Supervisor	49	35	7	7	2	0	0	84	10	570
2011	Non-supervisor	41	37	7	9	5	0	1	79	14	2455

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	41	12	12	4	1	72	16	374
2019	Non-supervisor	21	38	11	18	12	0	60	30	1753
2018	Supervisor	23	46	10	17	4	0	69	21	296
2018	Non-supervisor	16	46	9	19	10	0	63	28	1234
2017	Supervisor	22	46	11	15	5	0	69	20	344
2017	Non-supervisor	20	41	11	19	10	0	60	29	1615
2014	Supervisor	18	43	13	16	10	0	61	26	312
2014	Non-supervisor	19	35	11	21	14	0	54	34	1343
2011	Supervisor	30	38	14	12	5	0	69	17	572
2011	Non-supervisor	24	39	13	15	8	1	64	23	2469
2008	Supervisor	28	44	12	12	3	1	73	15	588
2008	Non-supervisor	26	43	11	13	6	1	69	19	2795

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	35	4	4	2	90	6	370
2019	Non-supervisor	43	37	8	8	4	80	13	1750
2017	Supervisor	53	34	6	6	1	87	7	345
2017	Non-supervisor	43	35	8	10	4	78	14	1615
2014	Supervisor	47	41	4	5	2	89	7	312
2014	Non-supervisor	40	36	8	10	6	76	15	1342

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	33	8	7	4	0	0	81	11	374
2019	Non-supervisor	49	30	8	9	4	0	0	79	13	1754
2018	Supervisor	39	34	10	10	6	0	0	73	16	298
2018	Non-supervisor	43	31	10	9	7	0	0	74	16	1232
2017	Supervisor	40	33	9	10	7	0	0	74	17	345
2017	Non-supervisor	43	32	8	9	8	0	0	75	17	1619
2014	Supervisor	39	27	13	13	7	0	0	67	20	312
2014	Non-supervisor	36	30	11	12	9	1	1	68	22	1342
2011	Supervisor	37	37	9	10	6	0	1	74	17	573
2011	Non-supervisor	38	34	12	8	7	1	1	73	15	2463

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	39	11	3	1	85	5	374
2019	Non-supervisor	40	37	10	8	5	77	13	1764
2018	Supervisor	37	46	11	3	3	83	6	297
2018	Non-supervisor	35	41	10	9	5	76	13	1223
2017	Supervisor	40	46	5	6	2	86	9	345
2017	Non-supervisor	35	42	9	8	5	78	13	1619
2014	Supervisor	40	38	8	9	7	77	15	312
2014	Non-supervisor	28	42	12	10	7	71	17	1343
2011	Supervisor	42	39	10	6	4	81	10	572
2011	Non-supervisor	38	37	11	8	5	76	14	2456
2008	Supervisor	49	40	5	5	1	89	6	587
2008	Non-supervisor	41	40	9	6	3	82	9	2781

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	39	13	8	6	73	14	375
2019	Non-supervisor	29	36	14	13	7	65	21	1760
2018	Supervisor	26	37	17	12	9	63	21	297
2018	Non-supervisor	22	31	17	17	12	54	29	1232
2017	Supervisor	32	37	14	10	7	69	16	344
2017	Non-supervisor	24	34	16	14	12	58	26	1618
2014	Supervisor	32	33	13	11	11	65	22	312
2014	Non-supervisor	18	35	18	15	14	53	29	1343
2011	Supervisor	24	41	16	12	7	65	19	574
2011	Non-supervisor	20	35	18	15	11	55	26	2466

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	49	11	8	3	77	11	374
2019	Non-supervisor	31	41	11	13	4	71	17	1751
2018	Supervisor	29	44	12	11	5	72	16	298
2018	Non-supervisor	26	40	14	14	6	66	20	1234
2017	Supervisor	30	44	14	8	3	74	12	344
2017	Non-supervisor	30	40	12	12	6	70	18	1618

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	38	7	2	2	0	89	4	374
2019	Non-supervisor	44	38	10	6	2	0	82	8	1757
2018	Supervisor	50	40	7	2	1	0	90	3	298
2018	Non-supervisor	43	42	8	6	2	1	85	8	1229
2017	Supervisor	49	42	4	3	2	0	91	5	344
2017	Non-supervisor	42	40	10	5	3	0	82	8	1618
2014	Supervisor	54	27	9	8	2	0	81	10	312
2014	Non-supervisor	32	39	15	8	6	1	72	14	1342
2011	Supervisor	41	42	10	4	2	0	84	6	574
2011	Non-supervisor	34	42	13	6	4	1	77	10	2463
2008	Supervisor	56	35	6	2	1	0	92	2	590
2008	Non-supervisor	47	38	8	4	2	0	86	6	2794

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	39	9	8	4	79	12	376
2019	Non-supervisor	33	33	14	12	8	67	19	1763
2018	Supervisor	35	39	11	9	6	74	15	298
2018	Non-supervisor	27	35	14	13	11	62	24	1223
2017	Supervisor	34	41	10	7	7	76	14	345
2017	Non-supervisor	27	35	13	13	11	63	24	1618

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	28	5	3	1	91	4	374
2019	Non-supervisor	55	30	10	4	2	85	6	1747
2018	Supervisor	54	36	6	3	0	91	3	294
2018	Non-supervisor	50	33	11	4	2	83	6	1218
2017	Supervisor	62	31	6	1	0	93	1	344
2017	Non-supervisor	54	33	7	3	2	88	5	1618
2014	Supervisor	70	18	5	3	4	88	7	311
2014	Non-supervisor	58	28	8	4	2	86	6	1344
2011	Supervisor	65	28	4	2	1	93	3	572
2011	Non-supervisor	61	29	6	2	1	90	4	2459

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	39	9	7	3	0	81	10	373
2019	Non-supervisor	27	36	13	14	10	0	63	24	1755
2018	Supervisor	35	46	7	7	5	0	81	12	297
2018	Non-supervisor	20	36	14	16	13	0	56	30	1223
2017	Supervisor	42	43	7	4	5	0	84	8	345
2017	Non-supervisor	23	35	13	16	12	0	59	28	1616
2014	Supervisor	37	36	5	11	11	0	73	21	312
2014	Non-supervisor	17	38	12	15	17	1	56	32	1341
2011	Supervisor	37	43	7	10	3	0	80	13	570
2011	Non-supervisor	24	37	15	13	9	1	61	23	2455

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	34	9	6	3	82	9	376
2019	Non-supervisor	30	34	17	11	9	63	20	1761
2018	Supervisor	40	37	14	5	4	77	9	295
2018	Non-supervisor	24	32	18	14	12	56	26	1219
2017	Supervisor	45	36	8	6	5	81	11	345
2017	Non-supervisor	26	34	16	13	11	60	24	1617
2014	Supervisor	39	33	11	7	10	73	17	312
2014	Non-supervisor	22	32	17	14	14	55	28	1344

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	39	11	7	3	79	9	373
2019	Non-supervisor	33	37	11	12	7	71	18	1741
2018	Supervisor	34	41	12	8	5	75	14	298
2018	Non-supervisor	25	36	16	14	9	61	23	1226
2017	Supervisor	39	38	8	9	5	77	14	345
2017	Non-supervisor	29	36	14	12	9	65	21	1618
2014	Supervisor	40	28	12	12	9	67	21	311
2014	Non-supervisor	25	33	15	15	11	58	26	1342
2011	Supervisor	36	40	13	8	3	76	11	570
2011	Non-supervisor	32	39	12	11	6	71	17	2458

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	34	8	4	1	87	5	376
2019	Non-supervisor	47	34	10	7	3	81	10	1758
2018	Supervisor	42	42	9	4	3	84	7	296
2018	Non-supervisor	39	38	12	8	3	77	11	1226
2017	Supervisor	46	39	9	5	2	84	7	345
2017	Non-supervisor	40	39	10	6	4	79	10	1618
2014	Supervisor	49	33	9	3	6	81	9	312
2014	Non-supervisor	39	36	11	10	4	76	14	1338
2011	Supervisor	46	41	6	5	2	87	7	574
2011	Non-supervisor	43	39	8	6	4	81	10	2467
2008	Supervisor	55	37	4	2	1	92	4	590
2008	Non-supervisor	47	38	8	5	2	86	7	2805

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	26	30	18	11	1	0	41	30	375
2019	Non-supervisor	36	28	15	9	10	0	1	64	20	1759
2018	Supervisor	17	30	18	20	15	0	1	47	35	298
2018	Non-supervisor	31	24	19	12	13	0	1	56	25	1232
2017	Supervisor	12	35	25	18	10	0	0	47	28	345
2017	Non-supervisor	31	29	16	12	11	0	1	61	23	1616
2014	Supervisor	12	34	22	18	13	0	0	46	32	312
2014	Non-supervisor	28	26	21	9	15	0	1	55	23	1343
2011	Supervisor	19	30	26	15	10	0	0	49	25	573
2011	Non-supervisor	34	28	18	9	9	0	1	63	19	2459
2008	Supervisor	17	33	26	16	8	0	1	50	23	589
2008	Non-supervisor	31	31	20	9	7	0	1	63	17	2804

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	32	41	10	3	0	0	13	46	374
2019	Non-supervisor	15	25	33	17	8	1	2	26	41	1760
2018	Supervisor	16	34	37	12	2	0	0	14	49	298
2018	Non-supervisor	13	30	32	15	7	1	2	22	45	1231
2017	Supervisor	17	29	39	9	5	0	1	14	47	344
2017	Non-supervisor	16	26	32	15	8	0	2	24	43	1611
2014	Supervisor	21	30	40	7	1	0	1	8	52	311
2014	Non-supervisor	20	30	30	13	6	1	1	19	51	1344
2011	Supervisor	20	34	32	10	4	0	1	14	54	572
2011	Non-supervisor	19	29	28	13	7	1	3	21	49	2445
2008	Supervisor	11	33	38	14	3	0	1	18	44	590
2008	Non-supervisor	12	28	34	16	7	1	2	24	41	2778

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	23	33	26	7	1	1	34	32	372
2019	Non-supervisor	13	20	28	22	14	1	1	37	34	1753
2018	Supervisor	12	27	35	23	3	1	0	26	39	298
2018	Non-supervisor	13	23	29	21	11	2	1	33	37	1224
2017	Supervisor	9	26	34	19	8	1	2	28	36	344
2017	Non-supervisor	12	20	30	19	13	3	3	34	34	1607
2014	Supervisor	24	24	37	9	3	0	2	13	50	310
2014	Non-supervisor	21	27	27	14	7	2	1	22	50	1338
2011	Supervisor	17	26	30	15	8	3	1	24	45	573
2011	Non-supervisor	16	21	27	17	11	3	4	30	40	2439
2008	Supervisor	8	19	32	27	11	1	2	39	28	586
2008	Non-supervisor	9	18	30	23	13	3	4	39	29	2771

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	31	36	17	3	1	0	20	43	373
2019	Non-supervisor	13	20	31	19	12	1	3	33	35	1754
2018	Supervisor	18	26	32	21	4	0	1	24	44	295
2018	Non-supervisor	15	24	30	17	10	1	2	28	40	1229
2017	Supervisor	17	25	37	15	4	0	3	20	43	344
2017	Non-supervisor	15	23	31	16	10	1	4	27	40	1607
2014	Supervisor	41	22	24	10	3	0	1	13	63	309
2014	Non-supervisor	22	23	27	13	9	3	3	23	48	1341
2011	Supervisor	22	26	34	11	4	1	2	15	49	572
2011	Non-supervisor	21	23	26	14	8	3	5	24	48	2442
2008	Supervisor	16	27	32	17	6	1	2	24	44	589
2008	Non-supervisor	15	24	28	16	8	3	5	27	43	2770

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	25	39	21	5	0	0	26	36	371
2019	Non-supervisor	9	13	30	28	18	1	3	47	23	1748
2018	Supervisor	14	25	36	20	4	0	0	24	39	296
2018	Non-supervisor	10	17	32	25	13	1	2	40	27	1219
2017	Supervisor	15	27	37	15	5	0	0	21	42	343
2017	Non-supervisor	11	17	30	23	15	1	4	39	29	1601
2014	Supervisor	24	22	39	11	2	0	2	14	47	309
2014	Non-supervisor	21	17	28	22	10	1	3	32	39	1333
2011	Supervisor	16	24	36	15	6	1	2	21	42	572
2011	Non-supervisor	15	18	30	20	11	2	4	33	35	2430
2008	Supervisor	7	22	43	20	6	0	1	26	30	587
2008	Non-supervisor	9	16	31	25	12	2	4	40	27	2767

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	26	37	18	4	1	1	23	39	371
2019	Non-supervisor	15	17	25	21	18	1	3	41	33	1754
2018	Supervisor	18	32	32	13	3	2	0	16	52	298
2018	Non-supervisor	21	24	27	15	9	1	2	26	47	1227
2017	Supervisor	31	28	28	7	5	1	1	12	60	345
2017	Non-supervisor	20	23	25	15	12	2	3	29	45	1607
2014	Supervisor	35	29	30	3	1	0	0	5	65	312
2014	Non-supervisor	32	23	22	11	8	1	2	20	57	1343
2011	Supervisor	30	32	25	8	3	0	1	12	63	572
2011	Non-supervisor	26	23	23	13	9	1	4	24	52	2442
2008	Supervisor	18	32	32	12	5	0	2	17	51	590
2008	Non-supervisor	15	22	29	18	11	1	4	30	40	2776

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	20	37	23	6	0	1	30	33	370
2019	Non-supervisor	13	20	27	20	15	3	3	37	35	1748
2018	Supervisor	13	25	33	22	6	1	0	29	38	297
2018	Non-supervisor	17	21	28	19	11	2	3	31	40	1225
2017	Supervisor	10	20	36	23	8	1	2	32	31	345
2017	Non-supervisor	13	20	27	20	12	4	4	35	36	1607
2014	Supervisor	16	16	40	18	8	0	2	27	32	311
2014	Non-supervisor	16	18	25	23	11	3	4	37	37	1339
2011	Supervisor	11	22	29	25	11	0	3	36	34	569
2011	Non-supervisor	12	19	27	21	13	3	5	37	34	2431
2008	Supervisor	9	23	33	23	10	0	2	34	33	588
2008	Non-supervisor	12	22	26	20	13	3	4	36	36	2768

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	31	36	15	4	0	0	19	45	375
2019	Non-supervisor	17	22	32	17	9	1	2	27	41	1758
2018	Supervisor	15	31	35	16	2	0	1	18	47	297
2018	Non-supervisor	19	25	34	13	6	1	1	20	45	1231
2017	Supervisor	15	28	38	13	5	1	1	17	44	344
2017	Non-supervisor	19	25	32	13	7	2	2	21	46	1605
2014	Supervisor	23	35	27	11	2	0	1	14	58	311
2014	Non-supervisor	21	25	30	13	7	1	3	21	48	1335

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	25	38	23	4	0	0	27	35	374
2019	Non-supervisor	13	23	36	18	9	0	1	28	36	1760

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	17	6	4	1	0	1	90	4	373
2019	Non-supervisor	75	11	5	3	3	1	3	89	6	1762
2017	Supervisor	73	16	6	3	2	0	1	90	5	345
2017	Non-supervisor	76	11	5	3	2	0	4	90	5	1617
2014	Supervisor	67	25	3	2	2	0	1	93	4	312
2014	Non-supervisor	72	12	5	4	3	0	3	88	6	1344
2011	Supervisor	74	15	4	2	3	0	1	91	5	570
2011	Non-supervisor	71	14	4	3	2	1	3	89	6	2462
2008	Supervisor	77	12	4	2	2	0	3	91	4	589
2008	Non-supervisor	71	13	5	3	3	1	6	89	6	2799

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	42	13	8	4	2	2	74	12	374
2019	Non-supervisor	30	27	15	11	8	6	3	62	21	1756
2018	Supervisor	24	40	15	11	6	2	2	67	18	298
2018	Non-supervisor	19	28	20	14	11	5	3	51	26	1231
2017	Supervisor	31	39	15	8	4	2	2	73	12	344
2017	Non-supervisor	26	27	15	11	12	6	3	58	26	1618
2014	Supervisor	32	32	21	8	5	0	1	65	13	312
2014	Non-supervisor	25	27	17	11	11	5	4	57	24	1341

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	30	6	7	2	0	85	10	376
2019	Non-supervisor	45	27	10	11	7	1	72	18	1761
2018	Supervisor	46	34	6	8	5	1	81	13	297
2018	Non-supervisor	33	31	10	14	11	1	64	25	1228
2017	Supervisor	50	34	6	7	3	0	84	10	345
2017	Non-supervisor	39	29	9	12	10	1	68	22	1619
2014	Supervisor	44	41	4	6	4	0	86	10	312
2014	Non-supervisor	37	29	10	12	10	1	67	22	1342

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	35	4	9	1	86	10	374
2019	Non-supervisor	50	32	6	8	3	82	12	1755
2018	Supervisor	45	37	7	6	5	81	11	298
2018	Non-supervisor	42	37	7	10	3	79	14	1232
2017	Supervisor	42	45	6	5	2	87	7	344
2017	Non-supervisor	44	34	9	9	5	78	14	1617
2014	Supervisor	38	47	5	8	2	85	10	312
2014	Non-supervisor	40	35	10	11	4	76	15	1342

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	40	6	4	1	0	89	6	375
2019	Non-supervisor	42	38	10	6	3	1	81	9	1761
2018	Supervisor	45	35	11	5	3	1	81	8	297
2018	Non-supervisor	34	39	14	6	4	2	74	11	1231

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	23	7	2	1	0	0	90	3	372
2019	Non-supervisor	46	24	16	5	4	1	4	74	10	1764

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	34	10	5	5	0	0	80	10	374
2019	Non-supervisor	41	29	13	9	7	1	1	71	16	1762
2018	Supervisor	38	35	9	9	8	0	0	73	17	296
2018	Non-supervisor	34	32	14	11	8	1	1	66	19	1225
2017	Supervisor	39	39	10	7	4	1	0	79	11	344
2017	Non-supervisor	37	32	11	10	9	0	0	70	19	1620
2014	Supervisor	43	29	10	7	8	0	2	74	16	312
2014	Non-supervisor	42	31	10	9	7	1	0	74	16	1344
2011	Supervisor	36	36	13	9	5	0	1	73	14	572
2011	Non-supervisor	33	36	14	10	7	0	0	69	16	2467
2008	Supervisor	38	34	13	9	6	0	0	72	15	588
2008	Non-supervisor	33	36	12	11	7	1	0	70	18	2805

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	24	6	4	3	1	0	86	8	369
2019	Non-supervisor	52	25	10	6	4	2	1	79	10	1761
2018	Supervisor	47	29	10	7	6	1	1	77	13	295
2018	Non-supervisor	43	29	14	6	6	1	0	73	12	1220
2017	Supervisor	50	31	8	6	3	2	0	82	9	344
2017	Non-supervisor	45	27	11	8	6	2	1	75	14	1620
2014	Supervisor	53	24	9	5	6	1	2	79	12	312
2014	Non-supervisor	48	26	11	6	6	2	1	76	13	1342
2011	Supervisor	44	34	12	5	4	1	0	78	9	572
2011	Non-supervisor	40	32	13	8	5	2	0	74	13	2464
2008	Supervisor	47	31	12	5	4	1	0	80	8	590
2008	Non-supervisor	40	32	12	8	5	3	1	74	14	2804

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	32	8	6	3	0	0	83	9	372
2019	Non-supervisor	47	27	10	9	6	0	1	75	15	1751
2018	Supervisor	46	32	7	9	6	0	0	78	15	292
2018	Non-supervisor	40	29	13	10	8	1	0	69	18	1221
2017	Supervisor	46	35	7	7	3	1	0	82	10	343
2017	Non-supervisor	41	31	10	10	8	0	0	72	18	1618
2014	Supervisor	51	25	8	7	7	0	2	78	14	312
2014	Non-supervisor	44	28	11	9	7	0	0	73	16	1344
2011	Supervisor	41	40	8	7	4	0	0	81	11	572
2011	Non-supervisor	36	37	10	9	7	1	0	73	16	2458
2008	Supervisor	45	35	9	7	4	0	0	80	11	590
2008	Non-supervisor	38	34	10	10	6	1	0	74	16	2802

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	11	3	2	1	1	94	3	371
2019	Non-supervisor	84	7	3	1	1	3	94	3	1750
2017	Supervisor	85	8	3	1	1	2	95	2	344
2017	Non-supervisor	83	9	4	1	2	2	93	3	1619
2014	Supervisor	79	8	6	1	2	3	91	3	312
2014	Non-supervisor	82	8	3	2	2	3	93	4	1341
2011	Supervisor	83	11	2	1	1	1	95	2	570
2011	Non-supervisor	78	12	3	2	2	3	93	4	2458
2008	Supervisor	85	7	3	1	2	2	94	3	588
2008	Non-supervisor	80	8	3	1	2	4	93	4	2803

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	22	5	4	1	1	1	89	6	375
2019	Non-supervisor	63	18	6	4	4	2	3	85	9	1760
2017	Supervisor	54	27	5	5	3	3	3	87	8	344
2017	Non-supervisor	54	23	6	6	5	3	3	82	12	1614
2014	Supervisor	58	22	6	2	7	1	4	84	9	312
2014	Non-supervisor	57	18	6	6	6	2	4	80	13	1344
2011	Supervisor	49	25	10	7	2	2	5	79	10	572
2011	Non-supervisor	47	26	7	6	6	2	5	79	13	2456

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	64	23	6	4	2	0	88	6	373
2019	Non-supervisor	63	21	8	3	4	1	85	7	1761
2018	Supervisor	56	25	8	6	5	0	81	11	296
2018	Non-supervisor	54	25	11	5	5	0	79	11	1219
2017	Supervisor	61	24	8	2	3	1	87	5	344
2017	Non-supervisor	57	22	10	5	5	1	79	10	1617

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	28	4	4	3	0	0	89	7	372
2019	Non-supervisor	53	26	8	7	5	0	0	79	13	1764
2018	Supervisor	50	24	13	8	6	0	0	74	13	296
2018	Non-supervisor	45	26	11	10	8	0	0	71	18	1225
2017	Supervisor	55	28	7	7	3	1	0	83	10	343
2017	Non-supervisor	50	24	9	8	8	0	0	75	16	1612
2014	Supervisor	56	20	7	8	8	0	2	77	16	311
2014	Non-supervisor	53	23	10	7	7	0	0	76	13	1342

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	49	17	8	2	1	1	73	10	375

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	41	14	9	3	2	0	73	12	371
2019	Non-supervisor	35	30	16	8	5	6	0	70	14	1759
2018	Supervisor	31	36	14	13	3	4	0	69	16	297
2018	Non-supervisor	27	29	19	10	7	8	0	61	19	1231
2017	Supervisor	28	39	13	12	5	2	0	69	17	345
2017	Non-supervisor	30	30	16	8	7	9	0	66	16	1617
2014	Supervisor	20	36	14	13	12	4	0	59	26	311
2014	Non-supervisor	19	23	23	12	14	9	0	46	29	1344
2011	Supervisor	22	34	20	13	8	3	0	58	21	571
2011	Non-supervisor	18	30	23	12	9	8	1	52	23	2461

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	41	14	11	3	0	0	71	15	371
2019	Non-supervisor	31	30	17	12	7	2	0	63	19	1759
2018	Supervisor	26	36	19	13	5	1	0	62	19	296
2018	Non-supervisor	22	31	17	16	11	3	0	54	28	1228
2017	Supervisor	24	41	15	13	6	0	0	66	19	345
2017	Non-supervisor	24	30	17	16	10	3	0	56	26	1616
2014	Supervisor	16	21	28	19	14	1	1	38	33	310
2014	Non-supervisor	14	23	18	20	22	4	0	38	43	1344
2011	Supervisor	20	32	19	17	11	2	0	52	29	567
2011	Non-supervisor	15	28	22	18	15	3	0	45	33	2456
2008	Supervisor	34	33	13	12	7	1	0	68	19	590
2008	Non-supervisor	22	35	18	13	8	4	0	59	22	2792

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	43	21	16	6	1	0	57	22	370
2019	Non-supervisor	22	28	19	17	9	4	0	53	27	1757
2018	Supervisor	16	31	21	23	8	2	0	47	31	297
2018	Non-supervisor	14	26	19	19	14	7	0	43	36	1228
2017	Supervisor	13	36	20	21	9	1	0	50	30	344
2017	Non-supervisor	16	25	18	20	13	7	1	45	35	1615
2014	Supervisor	9	21	27	22	20	2	0	30	42	311
2014	Non-supervisor	11	18	18	22	24	6	0	31	50	1342
2011	Supervisor	10	32	21	21	13	3	0	43	35	573
2011	Non-supervisor	9	26	23	21	14	8	0	38	37	2453
2008	Supervisor	17	38	15	20	8	2	0	57	28	590
2008	Non-supervisor	12	33	20	18	10	7	0	49	30	2798

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	42	19	19	6	0	56	26	369
2019	Non-supervisor	20	29	17	20	12	2	50	33	1761
2018	Supervisor	14	31	19	26	10	0	46	36	297
2018	Non-supervisor	14	25	18	22	18	3	40	42	1227
2017	Supervisor	15	41	16	16	10	1	57	26	344
2017	Non-supervisor	17	28	16	21	15	4	46	37	1613
2014	Supervisor	8	28	13	32	18	1	36	50	310
2014	Non-supervisor	11	20	16	21	27	4	32	51	1341
2011	Supervisor	12	35	14	24	13	1	48	38	572
2011	Non-supervisor	12	30	18	22	16	4	43	39	2453
2008	Supervisor	22	43	11	17	7	0	65	24	588
2008	Non-supervisor	16	38	15	19	9	4	56	29	2800

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	30	15	4	1	3	1	79	5	375
2019	Non-supervisor	48	20	11	4	3	11	2	79	8	1758

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	49	15	7	2	0	0	76	8	373
2019	Non-supervisor	28	42	16	9	4	1	0	71	13	1761
2018	Supervisor	28	46	13	10	3	0	0	74	13	298
2018	Non-supervisor	23	44	16	11	5	1	0	67	16	1221
2017	Supervisor	30	45	12	10	3	1	0	75	12	345
2017	Non-supervisor	30	41	15	9	4	1	0	72	13	1619
2014	Supervisor	16	29	15	28	12	0	0	45	40	311
2014	Non-supervisor	16	32	21	16	12	3	1	50	28	1342
2011	Supervisor	26	43	13	12	5	1	0	69	17	569
2011	Non-supervisor	23	42	17	10	6	2	0	66	17	2460

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	35	21	21	12	1	0	46	33	372
2019	Non-supervisor	14	30	16	22	15	1	0	45	39	1756

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	43	15	10	3	1	1	72	13	375
2019	Non-supervisor	31	33	15	11	7	2	1	65	19	1758
2018	Supervisor	37	40	12	7	4	1	0	77	11	297
2018	Non-supervisor	25	39	14	12	7	2	0	66	20	1222
2017	Supervisor	44	37	9	7	2	1	0	82	9	344
2017	Non-supervisor	33	34	12	10	7	2	1	70	17	1615
2014	Supervisor	46	27	18	5	4	1	0	74	8	311
2014	Non-supervisor	33	37	13	7	6	3	1	73	14	1341
2011	Supervisor	45	32	11	7	2	1	1	79	9	572
2011	Non-supervisor	32	36	12	9	5	4	1	72	16	2451
2008	Supervisor	46	37	7	6	3	1	1	84	9	589
2008	Non-supervisor	32	36	13	9	5	5	1	72	15	2798

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	43	18	7	3	0	72	10	371
2019	Non-supervisor	31	36	19	8	4	1	68	12	1755
2018	Supervisor	34	37	19	8	3	0	71	10	295
2018	Non-supervisor	26	36	20	10	5	2	64	15	1217

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	25	23	13	9	5	2	51	24	374
2019	Non-supervisor	21	22	20	13	12	9	2	49	29	1759
2018	Supervisor	26	25	18	12	9	5	4	56	24	296
2018	Non-supervisor	16	21	21	15	17	9	1	42	35	1224
2017	Supervisor	24	30	15	14	8	6	3	59	25	345
2017	Non-supervisor	17	22	18	18	15	9	2	44	36	1617
2014	Supervisor	21	19	13	27	9	4	7	46	40	310
2014	Non-supervisor	15	25	17	16	15	10	3	45	35	1341
2011	Supervisor	24	27	18	16	7	5	2	55	25	573
2011	Non-supervisor	14	24	20	17	13	9	2	43	34	2459

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	39	17	11	8	1	0	64	19	371
2019	Non-supervisor	24	30	16	15	11	3	0	56	27	1760
2018	Supervisor	21	37	14	21	7	0	0	58	28	294
2018	Non-supervisor	16	26	19	20	15	3	0	44	37	1221
2017	Supervisor	18	42	16	15	7	1	0	61	23	345
2017	Non-supervisor	19	27	16	19	14	4	1	49	34	1618
2014	Supervisor	15	26	25	18	15	1	0	42	33	309
2014	Non-supervisor	13	23	18	20	18	5	2	39	42	1342
2011	Supervisor	21	35	18	16	9	1	0	56	26	573
2011	Non-supervisor	18	30	18	16	14	3	1	50	32	2460
2008	Supervisor	27	41	12	13	5	1	0	69	19	589
2008	Non-supervisor	20	36	17	15	9	3	1	57	25	2802

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	35	14	10	11	1	1	63	22	373
2019	Non-supervisor	23	27	14	15	16	3	2	53	32	1761
2018	Supervisor	24	37	10	14	13	0	2	62	27	298
2018	Non-supervisor	15	25	15	18	21	3	2	43	41	1223
2017	Supervisor	23	35	12	14	13	1	1	59	28	344
2017	Non-supervisor	16	23	16	18	21	4	3	42	42	1615
2014	Supervisor	18	26	23	15	15	2	1	45	31	310
2014	Non-supervisor	9	19	16	20	26	5	4	31	51	1342
2011	Supervisor	15	30	19	18	14	2	2	47	33	574
2011	Non-supervisor	10	22	17	18	24	3	6	35	47	2466
2008	Supervisor	22	32	14	17	12	1	3	56	30	590
2008	Non-supervisor	15	29	16	18	15	3	4	47	36	2802

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	27	14	5	3	0	3	77	8	375
2019	Non-supervisor	55	22	11	4	2	1	6	82	6	1758

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	11	9	6	10	1	10	73	17	376
2019	Non-supervisor	54	10	9	6	6	2	14	76	14	1754

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	22	13	5	3	0	2	78	8	374
2019	Non-supervisor	40	24	15	8	6	2	5	68	15	1753

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	23	14	6	5	1	3	74	12	373
2019	Non-supervisor	38	21	16	9	8	3	5	65	18	1750

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	22	16	12	8	0	3	64	20	375
2019	Non-supervisor	38	19	14	9	13	3	5	61	24	1753

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	16	7	3	1	1	4	89	4	373
2019	Non-supervisor	62	15	8	3	3	2	6	85	6	1759

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	8	1	1	2	2	5	96	3	375
2019	Non-supervisor	77	8	3	2	2	4	5	93	4	1752

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	83	4	1	0	1	2	9	97	1	370
2019	Non-supervisor	76	7	4	1	2	2	9	92	4	1749

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	50	12	5	2	0	0	80	8	373
2019	Non-supervisor	17	40	18	14	7	3	0	60	22	1760
2018	Supervisor	29	44	15	6	4	2	1	75	10	298
2018	Non-supervisor	13	34	23	16	10	4	0	49	27	1224
2017	Supervisor	27	43	16	7	5	1	0	71	12	345
2017	Non-supervisor	17	31	21	16	10	5	0	50	28	1618

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	41	10	8	1	0	81	9	369
2019	Non-supervisor	36	38	12	8	4	2	76	12	1754
2018	Supervisor	41	43	10	4	1	1	85	5	297
2018	Non-supervisor	35	40	14	6	4	2	77	10	1225
2017	Supervisor	40	43	10	5	1	1	84	6	345
2017	Non-supervisor	38	37	12	7	3	2	76	11	1617
2014	Supervisor	38	47	8	5	1	2	86	6	310
2014	Non-supervisor	36	36	14	7	4	3	74	12	1342
2011	Supervisor	32	45	14	5	2	1	78	8	570
2011	Non-supervisor	26	40	19	7	5	3	68	12	2455

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	37	9	3	1	2	0	86	4	369
2019	Non-supervisor	43	34	12	4	2	3	0	81	6	1747
2018	Supervisor	42	40	12	3	1	1	0	83	4	298
2018	Non-supervisor	37	36	14	6	3	3	0	76	9	1226
2017	Supervisor	43	39	11	2	2	2	0	84	5	345
2017	Non-supervisor	36	34	17	5	4	4	1	73	9	1612
2014	Supervisor	35	33	23	2	2	4	0	72	5	309
2014	Non-supervisor	36	34	17	4	2	6	1	75	7	1340

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	36	6	4	2	0	88	6	373
2019	Non-supervisor	49	34	9	5	3	0	83	8	1759
2018	Supervisor	51	33	10	4	1	0	84	6	297
2018	Non-supervisor	42	39	9	6	4	0	81	10	1227
2017	Supervisor	48	37	8	5	2	0	86	7	344
2017	Non-supervisor	44	36	9	8	4	0	80	12	1615
2014	Supervisor	34	45	8	8	4	0	79	13	310
2014	Non-supervisor	37	37	11	8	6	0	75	14	1339
2011	Supervisor	37	43	12	4	3	0	80	8	568
2011	Non-supervisor	34	40	14	8	5	0	73	13	2445
2008	Supervisor	46	38	8	6	2	0	85	7	589
2008	Non-supervisor	36	42	11	7	3	1	78	10	2798

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	32	13	6	4	0	77	10	372
2019	Non-supervisor	39	31	13	9	7	0	71	16	1755
2018	Supervisor	39	31	16	9	5	0	70	14	295
2018	Non-supervisor	31	31	17	12	9	0	62	21	1227
2017	Supervisor	34	36	17	9	4	0	71	12	345
2017	Non-supervisor	32	31	16	11	9	0	63	21	1616
2014	Supervisor	15	32	29	15	8	0	48	24	310
2014	Non-supervisor	23	29	17	15	16	1	52	31	1342
2011	Supervisor	30	33	20	11	7	0	62	17	572
2011	Non-supervisor	25	35	18	12	8	1	61	21	2456

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	34	14	5	4	0	77	9	369
2019	Non-supervisor	38	34	12	10	6	0	72	16	1754
2018	Supervisor	38	33	16	10	4	0	70	14	297
2018	Non-supervisor	29	36	16	12	7	0	65	19	1216
2017	Supervisor	34	39	14	10	3	0	73	13	345
2017	Non-supervisor	31	34	16	12	7	0	65	19	1619
2014	Supervisor	17	29	27	21	7	0	45	28	310
2014	Non-supervisor	22	31	17	15	15	0	53	30	1342
2011	Supervisor	28	39	15	10	6	0	68	17	570
2011	Non-supervisor	24	38	17	13	7	0	62	21	2452
2008	Supervisor	46	37	10	4	3	0	84	7	589
2008	Non-supervisor	35	40	12	9	4	1	76	12	2804

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	23	16	10	7	2	0	66	17	372
2019	Non-supervisor	34	22	19	12	9	3	0	59	22	1759
2018	Supervisor	34	25	18	13	7	3	0	60	21	297
2018	Non-supervisor	29	24	19	14	11	3	0	55	26	1228
2017	Supervisor	34	30	14	13	7	2	0	65	21	345
2017	Non-supervisor	30	23	18	13	11	5	0	55	25	1617
2014	Supervisor	26	32	18	11	10	3	0	60	22	310
2014	Non-supervisor	25	20	20	14	13	6	2	49	30	1342
2011	Supervisor	31	27	15	12	10	4	1	61	23	571
2011	Non-supervisor	29	25	16	13	10	5	1	58	25	2450
2008	Supervisor	41	29	15	8	4	4	0	73	12	589
2008	Non-supervisor	32	28	16	11	7	5	1	64	19	2801

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	29	39	32	376
2019	Non-supervisor	27	36	37	1765
2018	Supervisor	31	38	32	297
2018	Non-supervisor	26	37	37	1228
2017	Supervisor	27	38	35	345
2017	Non-supervisor	24	38	37	1620
2014	Supervisor	25	44	31	310
2014	Non-supervisor	25	36	38	1341
2011	Supervisor	26	42	32	573
2011	Non-supervisor	21	49	30	2460

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	20	40	30	1	1	8	107
2019	Non-supervisor	18	26	24	6	19	7	442
2018	Supervisor	17	43	29	3	2	5	92
2018	Non-supervisor	16	31	29	7	13	5	317
2017	Supervisor	23	36	29	2	3	6	94
2017	Non-supervisor	17	25	24	7	21	5	380
2014	Supervisor	16	40	19	14	9999	11	89
2014	Non-supervisor	23	18	23	15	9999	21	312
2011	Supervisor	33	16	34	10	9999	7	147
2011	Non-supervisor	28	21	32	8	9999	11	523

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	43	3	1	0	0	5	95	1	374
2019	Non-supervisor	32	48	8	7	3	1	1	81	10	1757

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	64	22	5	2	0	1	6	93	2	373
2019	Non-supervisor	54	27	9	2	1	5	1	87	4	1758

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	373
2019	Non-supervisor	13	87	1763
2018	Supervisor	12	88	297
2018	Non-supervisor	17	83	1230

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	49	51	49
2019	Non-supervisor	49	51	242
2018	Supervisor	55	45	35
2018	Non-supervisor	52	48	215

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	43	57	49
2019	Non-supervisor	68	32	242
2018	Supervisor	43	57	35
2018	Non-supervisor	58	42	215

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	49
2019	Non-supervisor	42	58	241
2018	Supervisor	55	45	35
2018	Non-supervisor	35	65	215

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	49
2019	Non-supervisor	48	52	241
2018	Supervisor	24	76	35
2018	Non-supervisor	38	62	215

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	49
2019	Non-supervisor	52	48	241
2018	Supervisor	38	62	35
2018	Non-supervisor	47	53	215

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	53	47	49
2019	Non-supervisor	52	48	241
2018	Supervisor	25	75	35
2018	Non-supervisor	42	58	215

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	37	63	49
2019	Non-supervisor	33	67	241
2018	Supervisor	41	59	35
2018	Non-supervisor	28	72	215

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	45	55	49
2019	Non-supervisor	50	50	241
2018	Supervisor	62	38	35
2018	Non-supervisor	53	47	215

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	49
2019	Non-supervisor	37	63	241
2018	Supervisor	34	66	35
2018	Non-supervisor	29	71	215

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	49
2019	Non-supervisor	12	88	241
2018	Supervisor	14	86	35
2018	Non-supervisor	13	87	215

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	49
2019	Non-supervisor	54	46	241
2018	Supervisor	31	69	35
2018	Non-supervisor	49	51	215

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	49
2019	Non-supervisor	29	71	241
2018	Supervisor	35	65	35
2018	Non-supervisor	19	81	215

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	49
2019	Non-supervisor	18	82	241
2018	Supervisor	16	84	35
2018	Non-supervisor	16	84	215

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	54	46	49
2019	Non-supervisor	56	44	240
2018	Supervisor	62	38	35
2018	Non-supervisor	51	49	214

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	49
2019	Non-supervisor	27	73	240
2018	Supervisor	41	59	35
2018	Non-supervisor	23	77	214

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	49
2019	Non-supervisor	7	93	240

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	49
2019	Non-supervisor	28	72	240

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	49
2019	Non-supervisor	10	90	240

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	49
2019	Non-supervisor	14	86	240

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	49
2019	Non-supervisor	13	87	240

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	49
2019	Non-supervisor	24	76	240
2018	Supervisor	26	74	35
2018	Non-supervisor	30	70	214

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	375
2019	Non-supervisor	19	81	1759

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	23	24	9	4	18	5	52	17	376
2019	Non-supervisor	17	14	20	7	8	25	9	48	22	1761
2018	Supervisor	19	25	19	9	6	19	3	57	19	297
2018	Non-supervisor	13	15	26	9	9	25	4	39	25	1232
2017	Supervisor	20	24	18	7	4	22	6	60	15	345
2017	Non-supervisor	13	13	21	7	9	27	9	41	26	1618
2014	Supervisor	19	20	34	4	4	15	3	48	10	310
2014	Non-supervisor	11	15	21	8	8	30	6	42	25	1340

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	38	16	6	2	4	1	75	9	372
2019	Non-supervisor	36	28	16	7	5	8	1	70	13	1761
2018	Supervisor	33	37	14	10	2	4	0	73	12	297
2018	Non-supervisor	24	30	20	11	6	9	1	60	18	1230
2017	Supervisor	33	34	20	6	2	6	1	71	8	343
2017	Non-supervisor	25	27	20	7	7	13	1	61	17	1618
2014	Supervisor	26	26	31	6	4	7	0	56	11	310
2014	Non-supervisor	21	28	19	9	7	16	2	58	19	1338
2011	Supervisor	36	40	15	4	2	3	0	78	7	568
2011	Non-supervisor	29	35	17	8	4	6	0	69	13	2442

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	375
2019	Non-supervisor	6	94	1764
2018	Supervisor	3	97	297
2018	Non-supervisor	9	91	1226

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	41	59	13
2019	Non-supervisor	32	68	103

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	7	93	103

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	8	92	103

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	7	93	102

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	0	100	102

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	0	100	102

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	0	100	102

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	13
2019	Non-supervisor	43	57	102

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	9	91	102

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	8	92	102

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	53	47	13
2019	Non-supervisor	41	59	102

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	374
2019	Non-supervisor	7	93	1762

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	20	21	4	3	25	4	61	9	373
2019	Non-supervisor	21	13	21	4	3	30	8	55	11	1759
2018	Supervisor	22	26	22	3	1	25	2	65	5	297
2018	Non-supervisor	15	16	27	5	5	29	5	45	14	1231
2017	Supervisor	24	21	21	2	2	27	4	64	5	345
2017	Non-supervisor	15	14	23	3	3	34	8	50	11	1619
2014	Supervisor	19	15	35	1	2	24	3	47	4	310
2014	Non-supervisor	14	15	23	3	3	35	7	50	11	1340

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	32	16	4	1	6	1	77	5	374
2019	Non-supervisor	38	27	17	4	2	10	1	74	7	1762
2018	Supervisor	35	38	16	2	1	7	1	79	4	298
2018	Non-supervisor	26	29	22	6	4	11	1	63	11	1227
2017	Supervisor	38	31	19	3	1	8	1	76	3	344
2017	Non-supervisor	29	29	17	4	3	16	2	70	9	1619
2014	Supervisor	30	24	31	2	2	11	0	60	5	310
2014	Non-supervisor	24	27	23	3	3	18	2	63	8	1335
2011	Supervisor	42	41	11	2	1	3	0	86	2	572
2011	Non-supervisor	33	38	14	5	2	8	0	78	7	2448

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	30	24	14	15	0	46	29	373
2019	Non-supervisor	23	28	22	12	15	1	51	27	1765
2018	Supervisor	17	26	25	13	19	1	43	32	297
2018	Non-supervisor	19	26	21	14	20	0	45	34	1231
2017	Supervisor	16	20	21	19	24	0	36	43	344
2017	Non-supervisor	18	22	20	17	22	1	40	40	1615

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	23	30	23	14	0	32	38	374
2019	Non-supervisor	21	27	23	12	16	1	48	29	1762
2018	Supervisor	7	20	30	22	21	0	27	43	297
2018	Non-supervisor	13	26	25	17	18	0	39	35	1230
2017	Supervisor	7	19	32	26	16	0	26	42	344
2017	Non-supervisor	17	24	24	15	19	1	42	34	1613

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	31	28	18	7	0	46	26	371
2019	Non-supervisor	33	27	19	10	9	2	61	19	1757
2018	Supervisor	12	23	31	20	14	0	35	34	293
2018	Non-supervisor	21	30	24	13	10	2	52	24	1224
2017	Supervisor	11	26	29	20	13	1	37	33	345
2017	Non-supervisor	25	26	22	12	11	3	53	24	1606

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	26	28	22	14	0	0	37	36	373
2019	Non-supervisor	25	25	18	14	17	1	1	50	31	1758
2018	Supervisor	8	16	27	24	25	0	0	25	49	296
2018	Non-supervisor	15	24	22	17	22	0	1	39	39	1221
2017	Supervisor	6	19	25	25	25	0	1	25	50	344
2017	Non-supervisor	17	24	21	17	20	0	1	41	38	1615

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	33	18	9	7	1	66	16	372
2019	Non-supervisor	61	19	8	2	2	6	86	5	1757
2018	Supervisor	29	26	21	12	9	2	56	22	295
2018	Non-supervisor	54	22	9	3	3	9	84	6	1221
2017	Supervisor	31	29	19	10	8	3	63	18	342
2017	Non-supervisor	52	21	9	3	2	12	83	6	1613

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	32	25	11	10	0	0	54	21	372
2019	Non-supervisor	40	30	17	7	6	0	0	70	14	1760
2018	Supervisor	19	26	27	14	14	0	0	45	28	296
2018	Non-supervisor	31	27	21	10	11	0	1	58	21	1227
2017	Supervisor	20	32	24	14	9	1	0	52	24	344
2017	Non-supervisor	30	29	21	11	9	0	1	60	20	1608

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	41	22	7	5	0	0	67	11	369
2019	Non-supervisor	29	34	19	10	7	0	1	64	17	1760
2018	Supervisor	19	43	24	8	6	0	0	62	14	298
2018	Non-supervisor	21	38	21	11	8	1	1	60	19	1224
2017	Supervisor	24	36	24	11	4	0	1	60	15	344
2017	Non-supervisor	26	33	21	11	7	0	1	60	18	1611

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	32	27	19	9	0	0	45	28	375
2019	Non-supervisor	24	29	22	13	11	0	1	53	24	1761
2018	Supervisor	9	30	30	19	11	0	0	39	31	297
2018	Non-supervisor	16	32	25	16	9	0	1	48	26	1227
2017	Supervisor	13	27	30	18	10	1	1	40	29	342
2017	Non-supervisor	20	29	24	14	11	1	1	50	26	1609

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	39	23	11	6	0	0	60	17	371
2019	Non-supervisor	28	30	20	13	9	0	0	58	23	1766
2018	Supervisor	24	26	30	12	8	0	0	50	21	297
2018	Non-supervisor	24	30	24	13	9	0	1	54	21	1226
2017	Supervisor	22	32	24	15	6	0	0	55	22	344
2017	Non-supervisor	24	31	23	12	9	1	1	56	21	1608

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	31	14	4	5	0	0	77	9	372
2019	Non-supervisor	42	27	14	9	7	0	1	69	16	1758

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	34	19	12	12	0	57	24	369
2019	Non-supervisor	24	29	20	12	14	0	54	27	1758
2018	Supervisor	17	27	27	18	12	0	44	29	296
2018	Non-supervisor	20	29	25	14	12	1	50	26	1227
2017	Supervisor	21	27	24	17	10	1	49	27	342
2017	Non-supervisor	22	29	22	14	11	1	52	26	1605

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	27	8	4	3	0	85	7	369
2019	Non-supervisor	53	23	12	6	4	1	77	11	1752
2018	Supervisor	54	28	9	4	4	0	83	9	297
2018	Non-supervisor	46	24	14	7	7	2	72	14	1224
2017	Supervisor	60	23	11	2	3	1	85	4	344
2017	Non-supervisor	50	23	14	7	5	1	74	12	1617

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	85	9	2	0	1	0	3	97	1	371
2019	Non-supervisor	72	13	5	2	2	0	5	90	5	1754
2018	Supervisor	73	14	7	3	1	0	3	89	4	295
2018	Non-supervisor	65	14	8	3	4	1	5	84	8	1218

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	74	12	8	2	2	0	2	88	4	372
2019	Non-supervisor	73	11	5	3	4	0	3	87	7	1765
2018	Supervisor	71	15	8	2	2	1	1	87	4	297
2018	Non-supervisor	66	15	8	3	5	1	2	83	9	1220
2017	Supervisor	77	14	4	2	1	0	2	93	3	345
2017	Non-supervisor	71	12	7	3	3	1	3	86	7	1615

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	30	11	3	1	1	85	4	372
2019	Non-supervisor	61	25	8	2	2	1	87	4	1761
2018	Supervisor	52	30	12	2	2	1	83	5	297
2018	Non-supervisor	55	26	12	4	3	1	81	6	1228
2017	Supervisor	52	32	11	3	1	1	85	4	345
2017	Non-supervisor	55	28	9	3	3	2	85	6	1613

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	20	7	3	4	1	86	8	369
2019	Non-supervisor	66	16	8	4	5	1	83	9	1757
2018	Supervisor	55	23	11	6	4	1	79	10	298
2018	Non-supervisor	55	21	11	6	7	1	76	13	1217
2017	Supervisor	66	19	8	4	3	1	85	7	342
2017	Non-supervisor	61	20	8	5	5	2	82	10	1607

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	35	12	5	2	1	81	7	367
2019	Non-supervisor	65	4	1	0	0	29	97	1	1747
2018	Supervisor	35	36	21	6	2	1	71	8	295
2018	Non-supervisor	53	5	1	1	0	39	96	1	1219
2017	Supervisor	43	33	16	5	2	1	77	7	345
2017	Non-supervisor	56	5	2	1	1	36	95	2	1613

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	20	8	1	0	1	90	2	371
2019	Non-supervisor	65	17	8	3	2	4	85	6	1756
2018	Supervisor	60	23	10	3	2	2	85	5	296
2018	Non-supervisor	59	20	10	4	3	5	83	7	1223
2017	Supervisor	64	24	7	3	1	0	89	4	342
2017	Non-supervisor	61	18	8	3	2	7	85	6	1607

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	83	10	3	1	1	0	1	95	2	371
2019	Non-supervisor	65	15	7	4	6	1	2	83	10	1759
2018	Supervisor	81	12	2	1	1	0	2	96	2	297
2018	Non-supervisor	65	15	7	4	5	0	3	84	9	1228
2017	Supervisor	80	12	5	1	1	0	2	93	2	345
2017	Non-supervisor	59	18	8	5	5	1	4	81	11	1618

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	28	9	1	1	1	89	2	368
2019	Non-supervisor	54	29	12	2	2	1	84	4	1755
2018	Supervisor	56	30	10	2	1	1	87	3	298
2018	Non-supervisor	46	32	14	4	2	2	80	6	1223
2017	Supervisor	58	28	9	3	1	1	87	3	345
2017	Non-supervisor	51	29	12	4	2	2	82	6	1615

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	32	40	15	4	41	19	373
2019	Non-supervisor	19	35	27	13	6	54	19	1765
2018	Supervisor	10	27	38	16	8	37	25	297
2018	Non-supervisor	14	31	32	15	8	45	23	1233
2017	Supervisor	6	24	45	19	6	30	25	345
2017	Non-supervisor	13	30	35	14	9	42	22	1616

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	28	35	21	5	26	38	375
2019	Non-supervisor	12	20	36	21	10	32	32	1757
2018	Supervisor	16	25	37	16	5	21	42	294
2018	Non-supervisor	15	22	36	20	7	27	38	1220
2017	Supervisor	9	32	42	11	7	17	41	344
2017	Non-supervisor	13	23	36	19	8	28	36	1610

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	36	7	3	0	0	90	3	370
2019	Non-supervisor	48	36	8	5	2	0	85	7	1759
2018	Supervisor	54	36	6	2	1	0	91	3	296
2018	Non-supervisor	43	39	10	5	3	1	82	8	1225
2017	Supervisor	56	34	5	2	1	1	91	4	345
2017	Non-supervisor	41	40	9	6	3	0	81	9	1617

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	41	15	10	5	0	70	15	376
2019	Non-supervisor	30	34	13	13	9	1	65	22	1761
2018	Supervisor	29	36	15	16	5	0	65	20	298
2018	Non-supervisor	25	34	14	14	13	1	59	27	1231
2017	Supervisor	20	43	16	13	8	0	63	21	343
2017	Non-supervisor	20	38	13	15	13	2	60	28	1617

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	375
2019	Non-supervisor	21	79	1762
2017	Supervisor	17	83	345
2017	Non-supervisor	26	74	1616
2014	Supervisor	10	90	310
2014	Non-supervisor	20	80	1338

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	85	15	45
2019	Non-supervisor	86	14	379
2017	Supervisor	79	21	57
2017	Non-supervisor	79	21	425
2014	Supervisor	78	22	40
2014	Non-supervisor	79	21	280

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	77	13	3	8	0	0	90	8	37
2019	Non-supervisor	47	30	6	12	5	0	77	18	323
2017	Supervisor	51	42	2	5	0	0	93	5	45
2017	Non-supervisor	39	38	5	13	4	1	78	17	337
2014	Supervisor	67	20	0	9	3	0	88	12	31
2014	Non-supervisor	49	30	6	11	4	0	79	15	225

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	33	28	13	8	1	17	83	373
2019	Non-supervisor	23	32	22	11	11	1	23	77	1759
2018	Supervisor	23	30	22	13	12	0	23	77	297
2018	Non-supervisor	26	25	22	11	14	1	27	73	1230
2017	Supervisor	21	23	25	12	18	1	21	79	344
2017	Non-supervisor	24	23	20	13	17	2	25	75	1618

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	63	37	309
2019	Non-supervisor	62	38	1340

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	303
2019	Non-supervisor	44	56	1326
2018	Supervisor	33	67	227
2018	Non-supervisor	31	69	887

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	24	19	23	14	2	5	40	40	303
2019	Non-supervisor	14	21	18	18	21	1	7	38	42	1327
2018	Supervisor	10	17	21	24	23	1	4	29	50	228
2018	Non-supervisor	10	23	17	19	27	1	4	34	49	883
2017	Supervisor	8	22	14	20	26	1	9	33	51	265
2017	Non-supervisor	11	22	12	17	29	2	6	36	51	1177

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	4	16	16	20	35	2	7	22	60	301
2019	Non-supervisor	7	18	17	18	32	2	7	28	54	1324
2018	Supervisor	4	10	13	20	47	1	5	15	72	226
2018	Non-supervisor	3	13	14	19	46	1	4	17	68	887
2017	Supervisor	2	7	11	19	54	2	7	9	79	266
2017	Non-supervisor	4	9	10	18	52	2	6	14	75	1175

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	24	13	7	5	0	4	75	12	369
2019	Non-supervisor	42	18	13	8	9	1	9	66	19	1742
2018	Supervisor	45	18	19	6	6	1	5	67	13	296
2018	Non-supervisor	37	18	15	10	12	1	7	60	24	1227

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment