2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	40	5	17	4	0	73	22	152
2019	Non-visible minority	41	41	4	11	4	0	82	15	1955
2017	Visible minority	33	45	3	12	7	0	77	19	140
2017	Non-visible minority	35	48	5	11	3	0	82	13	1792
2014	Visible minority	34	43	4	13	4	1	78	18	111
2014	Non-visible minority	35	42	5	12	6	0	77	18	1526
2011	Visible minority	42	40	5	8	4	0	83	13	309
2011	Non-visible minority	38	45	4	10	3	0	83	13	2707
2008	Visible minority	50	36	5	7	3	0	86	9	288
2008	Non-visible minority	41	45	3	8	2	0	87	10	3090

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	72	18	2	3	2	0	2	93	5	153
2019	Non-visible minority	73	16	4	4	1	0	1	90	6	1959
2017	Visible minority	70	14	4	6	4	1	0	86	10	140
2017	Non-visible minority	72	17	4	4	2	0	1	90	6	1790
2014	Visible minority	60	19	10	8	2	1	1	80	10	111
2014	Non-visible minority	68	18	5	6	2	0	1	87	8	1524
2011	Visible minority	61	21	3	3	3	0	8	90	7	307
2011	Non-visible minority	66	17	4	6	2	0	5	88	8	2698
2008	Visible minority	66	14	5	5	1	0	8	87	7	287
2008	Non-visible minority	71	16	3	5	2	0	4	90	8	3084

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	31	11	12	8	0	0	70	20	153
2019	Non-visible minority	48	32	6	10	4	0	0	80	15	1959
2017	Visible minority	37	26	6	17	14	0	0	63	31	139
2017	Non-visible minority	42	34	5	11	7	0	0	76	18	1790
2014	Visible minority	38	37	7	11	7	1	0	75	18	111
2014	Non-visible minority	44	31	6	12	7	1	0	75	19	1524
2011	Visible minority	40	36	9	8	7	0	1	76	14	307
2011	Non-visible minority	43	37	7	9	5	0	1	80	13	2693

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	31	15	17	16	0	1	53	32	149
2019	Non-visible minority	23	39	11	17	10	0	0	63	27	1955
2018	Visible minority	15	40	12	21	12	0	0	55	33	116
2018	Non-visible minority	18	46	9	18	8	0	0	64	26	1380
2017	Visible minority	20	33	11	22	14	0	0	53	36	140
2017	Non-visible minority	20	42	11	18	9	0	0	62	27	1787
2014	Visible minority	23	33	15	17	12	1	0	56	29	111
2014	Non-visible minority	19	37	11	19	13	0	0	56	32	1527
2011	Visible minority	30	38	12	14	7	0	0	68	20	308
2011	Non-visible minority	24	39	14	14	7	0	1	64	22	2708
2008	Visible minority	35	34	14	12	5	0	0	69	17	287
2008	Non-visible minority	25	44	11	13	6	0	1	70	19	3082

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	30	9	15	8	1	67	24	152
2019	Non-visible minority	45	37	7	7	3	0	83	10	1944
2017	Visible minority	38	33	11	12	6	0	71	18	139
2017	Non-visible minority	45	35	7	9	3	0	80	12	1788
2014	Visible minority	35	43	6	13	3	1	78	16	111
2014	Non-visible minority	42	36	8	9	5	0	79	14	1526

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	25	8	11	10	2	0	71	21	152
2019	Non-visible minority	49	31	8	9	4	0	0	80	12	1952
2018	Visible minority	37	21	16	10	14	0	1	60	24	116
2018	Non-visible minority	43	32	9	9	6	0	0	75	16	1379
2017	Visible minority	39	26	12	8	13	0	1	66	22	140
2017	Non-visible minority	43	33	8	9	7	0	0	76	16	1791
2014	Visible minority	38	28	14	10	9	1	0	67	19	111
2014	Non-visible minority	37	30	11	13	9	1	1	68	22	1526
2011	Visible minority	29	33	16	9	8	2	3	65	17	309
2011	Non-visible minority	38	35	11	9	6	1	1	74	15	2702

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	40	9	9	7	74	16	153
2019	Non-visible minority	42	37	10	7	4	79	11	1961
2018	Visible minority	32	39	11	10	8	71	18	114
2018	Non-visible minority	35	42	10	8	4	78	12	1373
2017	Visible minority	39	38	9	5	10	77	14	140
2017	Non-visible minority	36	43	9	8	4	79	12	1791
2014	Visible minority	38	38	12	5	6	76	12	112
2014	Non-visible minority	30	42	11	10	7	72	17	1526
2011	Visible minority	40	36	10	9	5	77	14	308
2011	Non-visible minority	39	38	11	8	5	76	13	2697
2008	Visible minority	43	39	11	4	3	82	7	286
2008	Non-visible minority	42	41	8	6	3	83	9	3071

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	31	13	13	13	0	0	62	25	151
2019	Non-visible minority	30	37	14	13	6	0	0	67	19	1961
2018	Visible minority	18	26	18	16	21	0	0	45	37	116
2018	Non-visible minority	23	33	17	16	10	0	0	56	27	1379
2017	Visible minority	22	31	15	15	16	1	0	54	31	140
2017	Non-visible minority	26	35	16	13	10	0	0	61	24	1789
2014	Visible minority	28	27	25	9	11	0	0	55	20	112
2014	Non-visible minority	21	35	17	15	13	0	0	56	28	1526
2011	Visible minority	16	33	24	12	12	2	1	50	25	309
2011	Non-visible minority	21	37	17	15	10	0	0	58	25	2707

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	38	11	19	6	64	25	151
2019	Non-visible minority	31	42	11	12	4	73	16	1951
2018	Visible minority	27	39	14	12	7	66	19	116
2018	Non-visible minority	26	40	14	14	6	67	19	1382
2017	Visible minority	31	38	13	9	8	70	17	140
2017	Non-visible minority	30	41	12	11	6	71	17	1789

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	32	11	6	4	1	79	10	152
2019	Non-visible minority	46	38	9	5	2	0	84	7	1955
2018	Visible minority	47	35	9	8	0	1	83	8	116
2018	Non-visible minority	44	42	7	5	2	0	86	7	1377
2017	Visible minority	50	33	11	1	6	0	83	7	139
2017	Non-visible minority	43	41	8	5	3	0	84	8	1790
2014	Visible minority	42	39	10	5	3	1	82	8	112
2014	Non-visible minority	36	36	14	8	6	0	73	13	1525
2011	Visible minority	34	40	14	6	4	2	76	10	307
2011	Non-visible minority	35	42	12	6	3	1	78	9	2707
2008	Visible minority	49	38	7	2	2	1	89	4	289
2008	Non-visible minority	48	38	8	4	2	0	86	6	3082

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	31	10	16	10	0	64	26	152
2019	Non-visible minority	35	34	14	11	7	0	69	17	1963
2018	Visible minority	25	29	14	12	19	0	54	32	114
2018	Non-visible minority	28	36	14	12	9	0	65	21	1373
2017	Visible minority	29	29	9	14	18	1	59	32	139
2017	Non-visible minority	29	37	13	12	9	0	65	21	1791

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	28	9	5	2	1	83	8	151
2019	Non-visible minority	57	29	9	4	1	0	86	5	1946
2018	Visible minority	56	29	10	4	1	0	85	5	114
2018	Non-visible minority	51	34	10	4	1	0	85	5	1365
2017	Visible minority	60	32	5	2	1	0	92	3	140
2017	Non-visible minority	55	33	7	3	1	0	88	4	1790
2014	Visible minority	69	16	8	4	2	0	85	7	112
2014	Non-visible minority	60	27	7	4	2	0	87	6	1526
2011	Visible minority	64	29	4	2	1	0	93	3	307
2011	Non-visible minority	62	28	6	2	1	0	90	4	2699

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	27	12	16	15	0	0	57	31	152
2019	Non-visible minority	30	37	12	13	8	0	0	67	21	1952
2018	Visible minority	22	24	15	16	21	0	1	47	38	115
2018	Non-visible minority	23	39	13	14	11	0	0	62	25	1372
2017	Visible minority	27	28	12	13	19	0	0	55	33	140
2017	Non-visible minority	26	37	12	14	10	0	0	64	24	1788
2014	Visible minority	24	34	15	14	13	0	0	58	27	112
2014	Non-visible minority	21	37	11	14	16	0	1	59	30	1525
2011	Visible minority	23	36	16	11	11	1	2	60	23	303
2011	Non-visible minority	26	38	14	13	8	0	1	65	21	2699

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	26	18	15	12	55	27	151
2019	Non-visible minority	33	34	15	10	7	68	17	1962
2018	Visible minority	20	31	17	17	15	51	32	116
2018	Non-visible minority	27	34	17	12	10	61	22	1364
2017	Visible minority	27	24	16	16	16	52	33	140
2017	Non-visible minority	30	35	14	11	9	65	20	1789
2014	Visible minority	31	24	20	11	14	55	25	112
2014	Non-visible minority	25	33	15	13	13	58	26	1527

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	29	17	13	8	1	62	21	152
2019	Non-visible minority	35	38	10	11	6	0	73	16	1940
2018	Visible minority	27	32	16	12	12	0	59	25	115
2018	Non-visible minority	27	37	15	13	8	0	65	21	1375
2017	Visible minority	32	26	11	15	16	0	58	31	140
2017	Non-visible minority	31	37	13	11	8	0	68	19	1790
2014	Visible minority	36	24	14	16	9	0	60	25	112
2014	Non-visible minority	27	33	15	14	11	0	60	25	1524
2011	Visible minority	33	38	15	7	6	0	72	13	306
2011	Non-visible minority	32	39	12	10	5	0	72	16	2698

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	29	11	11	5	74	16	153
2019	Non-visible minority	48	34	9	6	3	82	9	1957
2018	Visible minority	41	30	18	8	4	71	12	115
2018	Non-visible minority	40	39	11	7	3	79	10	1373
2017	Visible minority	38	33	15	8	6	71	14	140
2017	Non-visible minority	42	39	10	6	3	81	9	1790
2014	Visible minority	44	37	5	7	6	81	14	112
2014	Non-visible minority	41	36	10	9	4	77	13	1521
2011	Visible minority	47	35	8	5	4	82	10	309
2011	Non-visible minority	43	39	8	6	3	82	10	2708
2008	Visible minority	51	35	10	2	2	86	5	290
2008	Non-visible minority	48	39	7	5	2	87	6	3092

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	23	19	10	12	0	0	59	23	152
2019	Non-visible minority	32	28	18	11	11	0	1	60	22	1957
2018	Visible minority	27	24	20	16	9	1	2	53	26	116
2018	Non-visible minority	29	26	19	13	14	0	1	55	27	1379
2017	Visible minority	23	38	16	10	12	0	0	61	22	139
2017	Non-visible minority	28	30	17	13	11	0	1	58	24	1789
2014	Visible minority	24	40	19	6	10	0	1	65	16	112
2014	Non-visible minority	25	27	22	10	15	0	1	53	25	1526
2011	Visible minority	39	25	22	7	6	0	0	65	13	305
2011	Non-visible minority	30	29	20	10	10	0	1	60	21	2703
2008	Visible minority	35	35	18	6	6	1	1	71	12	290
2008	Non-visible minority	28	31	22	11	8	0	1	60	19	3090

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	22	31	17	6	1	2	23	45	153
2019	Non-visible minority	14	27	34	16	8	0	1	24	42	1957
2018	Visible minority	15	37	27	11	5	1	3	17	54	114
2018	Non-visible minority	13	30	34	14	6	1	1	21	45	1381
2017	Visible minority	19	32	27	10	7	1	4	18	53	137
2017	Non-visible minority	16	26	34	15	7	0	2	22	43	1786
2014	Visible minority	19	29	37	13	2	0	1	15	48	112
2014	Non-visible minority	20	30	31	12	5	1	1	18	51	1526
2011	Visible minority	17	29	20	17	8	2	6	28	51	303
2011	Non-visible minority	19	30	30	12	7	1	2	19	50	2691
2008	Visible minority	10	25	32	16	11	1	5	28	38	278
2008	Non-visible minority	12	29	35	16	6	0	2	22	42	3077

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	19	29	22	11	2	4	35	34	152
2019	Non-visible minority	12	21	29	22	13	1	1	36	34	1949
2018	Visible minority	18	25	25	13	10	4	5	26	47	114
2018	Non-visible minority	12	24	30	22	9	2	1	32	37	1375
2017	Visible minority	16	24	25	16	12	3	4	30	43	137
2017	Non-visible minority	11	21	32	19	12	2	2	33	34	1782
2014	Visible minority	21	28	30	13	4	1	2	18	51	112
2014	Non-visible minority	22	26	29	14	7	2	2	21	49	1521
2011	Visible minority	19	17	25	14	12	6	8	30	41	303
2011	Non-visible minority	16	22	28	17	10	3	3	29	41	2686
2008	Visible minority	10	17	26	19	14	6	7	38	32	275
2008	Non-visible minority	9	18	30	24	13	2	3	39	28	3069

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	23	33	14	10	2	4	26	39	153
2019	Non-visible minority	13	22	32	19	11	1	2	31	36	1950
2018	Visible minority	16	32	29	13	7	0	3	21	49	113
2018	Non-visible minority	15	24	31	18	9	1	2	28	41	1377
2017	Visible minority	21	25	25	16	9	1	4	26	48	139
2017	Non-visible minority	15	23	32	15	9	1	3	26	40	1781
2014	Visible minority	23	29	24	12	6	2	3	19	55	112
2014	Non-visible minority	25	23	27	12	8	2	3	21	50	1521
2011	Visible minority	21	21	27	10	7	6	6	20	49	303
2011	Non-visible minority	20	24	28	14	7	2	4	23	48	2688
2008	Visible minority	17	21	26	13	8	7	8	25	45	277
2008	Non-visible minority	15	25	29	17	8	2	4	26	43	3070

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	17	32	18	20	1	4	40	26	150
2019	Non-visible minority	9	15	31	27	15	0	2	43	25	1946
2018	Visible minority	9	22	29	21	12	3	3	36	33	113
2018	Non-visible minority	11	18	33	24	12	1	2	37	29	1367
2017	Visible minority	16	14	33	20	13	1	3	34	32	137
2017	Non-visible minority	11	19	31	22	13	1	3	36	32	1775
2014	Visible minority	13	14	40	21	5	1	7	28	29	112
2014	Non-visible minority	21	18	30	20	9	1	2	29	41	1513
2011	Visible minority	12	15	30	18	12	4	8	35	31	300
2011	Non-visible minority	15	20	31	19	10	2	3	31	37	2679
2008	Visible minority	7	12	31	26	11	2	10	43	22	275
2008	Non-visible minority	9	18	34	24	11	1	3	37	28	3066

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	16	28	15	16	2	2	32	39	153
2019	Non-visible minority	14	19	27	21	16	1	2	38	34	1948
2018	Visible minority	30	19	23	16	6	1	5	24	52	114
2018	Non-visible minority	20	26	28	15	8	2	2	24	47	1377
2017	Visible minority	27	23	24	11	11	3	2	23	52	137
2017	Non-visible minority	21	24	25	14	11	2	3	26	47	1783
2014	Visible minority	26	19	34	11	4	0	6	16	48	112
2014	Non-visible minority	33	24	23	10	7	1	2	17	59	1525
2011	Visible minority	22	20	26	14	12	1	6	27	45	298
2011	Non-visible minority	27	26	24	12	8	1	3	21	55	2693
2008	Visible minority	14	19	29	19	11	1	8	32	37	280
2008	Non-visible minority	16	24	29	17	9	1	3	27	42	3074

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	20	24	16	18	4	4	38	36	152
2019	Non-visible minority	13	20	29	21	13	2	3	35	34	1942
2018	Visible minority	19	22	22	17	10	7	3	30	45	114
2018	Non-visible minority	16	22	29	19	10	2	2	31	39	1374
2017	Visible minority	16	15	31	18	10	2	8	31	35	137
2017	Non-visible minority	12	20	28	21	12	3	3	35	35	1782
2014	Visible minority	26	11	23	24	6	3	7	33	41	112
2014	Non-visible minority	15	18	28	21	11	2	4	35	36	1521
2011	Visible minority	11	18	29	20	10	6	6	34	33	300
2011	Non-visible minority	12	20	27	22	12	2	4	37	34	2678
2008	Visible minority	13	22	20	19	13	5	8	37	40	278
2008	Non-visible minority	11	22	27	21	12	2	4	36	35	3064

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	25	29	13	7	1	3	21	49	151
2019	Non-visible minority	16	24	32	17	8	1	2	26	41	1959
2018	Visible minority	23	27	31	8	7	2	2	16	53	115
2018	Non-visible minority	18	26	35	14	5	1	1	19	45	1380
2017	Visible minority	27	24	24	13	8	1	3	22	53	140
2017	Non-visible minority	18	26	34	13	7	2	2	20	45	1778
2014	Visible minority	22	18	29	20	4	0	7	26	43	112
2014	Non-visible minority	22	27	30	12	6	1	2	19	50	1517

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	28	28	17	5	0	2	23	48	153
2019	Non-visible minority	12	23	36	19	8	0	1	28	35	1957

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	78	9	4	4	4	0	2	88	8	153
2019	Non-visible minority	75	12	5	3	2	1	3	89	6	1958
2017	Visible minority	75	12	4	3	1	0	6	92	4	140
2017	Non-visible minority	75	12	5	3	2	0	3	90	5	1789
2014	Visible minority	78	12	4	3	0	1	2	93	3	112
2014	Non-visible minority	71	15	5	3	3	0	3	89	6	1527
2011	Visible minority	69	21	3	1	2	1	3	94	4	308
2011	Non-visible minority	72	14	5	3	3	1	3	89	6	2700
2008	Visible minority	70	18	5	3	1	0	3	91	4	286
2008	Non-visible minority	72	12	5	3	3	0	5	89	6	3088

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	26	16	11	10	5	4	60	23	153
2019	Non-visible minority	30	30	15	10	7	5	3	65	19	1953
2018	Visible minority	22	24	19	10	18	6	3	50	30	115
2018	Non-visible minority	20	30	20	13	9	4	3	54	24	1380
2017	Visible minority	28	16	16	13	21	3	3	47	36	140
2017	Non-visible minority	27	30	15	11	10	5	3	61	22	1789
2014	Visible minority	36	25	13	11	10	3	3	65	22	111
2014	Non-visible minority	26	28	18	10	10	4	4	58	22	1525

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	28	11	9	10	0	1	69	20	152
2019	Non-visible minority	47	27	9	10	6	0	0	75	16	1961
2018	Visible minority	33	25	10	13	19	0	0	58	31	113
2018	Non-visible minority	36	32	9	13	9	1	0	68	22	1378
2017	Visible minority	38	23	14	11	14	0	0	61	25	140
2017	Non-visible minority	42	30	8	11	9	1	0	72	19	1791
2014	Visible minority	45	28	11	10	7	0	0	73	17	112
2014	Non-visible minority	38	32	9	11	9	1	0	71	20	1525

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	36	7	10	5	0	1	79	15	151
2019	Non-visible minority	51	32	6	8	3	0	0	83	11	1954
2018	Visible minority	40	34	8	11	8	0	0	74	19	115
2018	Non-visible minority	43	37	7	9	3	0	0	80	13	1381
2017	Visible minority	47	29	11	8	5	1	0	76	13	139
2017	Non-visible minority	43	36	8	8	4	0	0	80	12	1789
2014	Visible minority	41	35	7	11	4	0	2	77	15	112
2014	Non-visible minority	39	38	9	10	4	0	0	77	14	1525

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	41	14	7	3	1	1	75	10	153
2019	Non-visible minority	44	38	9	5	3	1	0	83	8	1959
2018	Visible minority	33	31	19	7	8	1	1	65	15	115
2018	Non-visible minority	36	39	13	6	4	2	0	77	10	1379

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	21	17	5	7	1	6	69	13	153
2019	Non-visible minority	50	24	14	5	3	1	4	78	8	1960

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	29	10	10	9	0	1	71	20	153
2019	Non-visible minority	42	30	12	8	6	1	1	73	15	1959
2018	Visible minority	33	32	18	8	9	0	1	65	17	116
2018	Non-visible minority	35	32	13	11	8	1	1	68	19	1372
2017	Visible minority	36	22	13	16	11	0	1	59	27	140
2017	Non-visible minority	38	34	11	9	8	0	0	72	17	1791
2014	Visible minority	52	26	9	6	5	2	0	80	11	112
2014	Non-visible minority	41	31	10	9	7	1	1	74	16	1527
2011	Visible minority	28	37	17	9	8	0	0	66	17	309
2011	Non-visible minority	34	36	14	10	6	0	0	70	16	2706
2008	Visible minority	36	33	13	9	7	1	1	71	16	289
2008	Non-visible minority	34	36	12	10	7	0	0	70	18	3090

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	27	10	4	9	1	1	76	14	153
2019	Non-visible minority	54	25	10	6	3	2	1	80	10	1953
2018	Visible minority	37	31	15	5	10	2	0	69	15	115
2018	Non-visible minority	44	29	13	6	6	1	0	75	12	1366
2017	Visible minority	44	24	13	8	10	1	1	69	18	140
2017	Non-visible minority	47	28	10	8	5	2	1	77	13	1791
2014	Visible minority	58	18	10	4	8	2	0	77	12	112
2014	Non-visible minority	49	26	10	6	6	2	1	77	13	1525
2011	Visible minority	36	32	15	6	7	5	0	71	13	309
2011	Non-visible minority	41	33	12	8	4	2	0	75	12	2701
2008	Visible minority	38	31	15	5	6	4	1	72	12	288
2008	Non-visible minority	41	32	11	8	5	2	0	75	13	3091

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	26	11	7	10	0	1	72	17	149
2019	Non-visible minority	47	28	10	9	5	0	1	76	14	1950
2018	Visible minority	34	30	12	11	12	1	0	65	23	115
2018	Non-visible minority	41	29	11	10	7	0	0	71	17	1364
2017	Visible minority	42	25	9	11	11	0	1	68	22	139
2017	Non-visible minority	42	32	9	9	6	0	0	75	16	1789
2014	Visible minority	47	31	7	9	5	1	0	79	14	112
2014	Non-visible minority	45	28	11	9	7	0	1	73	16	1527
2011	Visible minority	38	36	9	8	8	1	0	75	16	307
2011	Non-visible minority	37	37	10	9	6	0	0	75	15	2699
2008	Visible minority	42	36	9	5	5	1	1	81	10	288
2008	Non-visible minority	39	34	10	10	6	1	0	74	16	3091

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	79	10	7	0	1	0	3	92	1	150
2019	Non-visible minority	83	8	3	2	1	0	3	94	3	1947
2017	Visible minority	80	9	3	1	1	0	5	94	2	140
2017	Non-visible minority	83	8	4	1	2	0	2	94	3	1790
2014	Visible minority	80	13	3	1	1	0	3	95	2	112
2014	Non-visible minority	81	8	4	2	2	0	3	92	4	1524
2011	Visible minority	73	20	2	2	0	1	2	95	3	309
2011	Non-visible minority	80	11	3	2	2	0	2	93	3	2694
2008	Visible minority	79	11	3	2	1	0	3	93	3	289
2008	Non-visible minority	82	8	3	1	2	0	4	93	4	3088

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	20	6	7	6	2	2	81	13	152
2019	Non-visible minority	64	19	5	4	3	2	3	87	8	1959
2017	Visible minority	43	28	7	8	6	6	2	77	15	139
2017	Non-visible minority	55	23	6	5	5	3	3	83	11	1787
2014	Visible minority	60	15	4	8	6	2	6	81	15	112
2014	Non-visible minority	57	19	7	5	6	2	4	81	12	1527
2011	Visible minority	38	26	9	8	8	3	8	72	18	304
2011	Non-visible minority	49	25	8	6	5	2	5	80	12	2702

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	25	10	5	5	1	80	10	152
2019	Non-visible minority	63	22	7	3	4	1	86	7	1959
2018	Visible minority	49	23	12	6	9	1	73	15	116
2018	Non-visible minority	54	25	10	5	5	0	80	10	1366
2017	Visible minority	49	19	16	6	10	1	68	16	140
2017	Non-visible minority	58	22	10	4	4	1	81	9	1789

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	24	12	9	6	0	0	73	16	153
2019	Non-visible minority	55	27	7	6	5	0	0	81	11	1959
2018	Visible minority	43	24	13	7	13	0	1	67	20	116
2018	Non-visible minority	45	26	11	10	7	0	0	72	17	1371
2017	Visible minority	43	22	16	6	12	0	0	66	19	139
2017	Non-visible minority	52	25	8	8	6	0	0	77	15	1784
2014	Visible minority	52	32	7	1	7	1	0	84	9	112
2014	Non-visible minority	54	22	10	7	7	0	0	76	14	1524

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	35	25	11	5	0	6	56	17	18
2019	Non-visible minority	23	51	16	8	1	1	1	75	10	349

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	23	19	10	8	8	0	60	20	152
2019	Non-visible minority	35	33	15	8	4	5	0	71	13	1954
2018	Visible minority	23	23	18	17	11	8	0	50	31	116
2018	Non-visible minority	28	31	17	10	6	7	0	64	17	1378
2017	Visible minority	28	22	17	9	13	11	1	57	24	140
2017	Non-visible minority	30	32	15	9	6	8	0	68	16	1790
2014	Visible minority	30	18	25	11	10	5	0	51	22	112
2014	Non-visible minority	18	26	20	13	14	8	0	49	29	1527
2011	Visible minority	14	32	27	8	9	9	1	51	19	306
2011	Non-visible minority	19	30	22	12	9	7	1	53	23	2702

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	22	25	10	12	2	0	52	23	152
2019	Non-visible minority	31	33	16	12	6	2	0	66	18	1954
2018	Visible minority	21	26	13	17	19	5	0	49	37	115
2018	Non-visible minority	23	33	17	16	9	2	0	57	25	1375
2017	Visible minority	24	19	18	15	20	4	1	45	37	140
2017	Non-visible minority	25	33	16	15	8	2	0	59	24	1789
2014	Visible minority	13	35	18	15	17	1	0	49	33	112
2014	Non-visible minority	15	22	20	20	20	3	1	38	41	1526
2011	Visible minority	18	27	24	11	12	5	1	49	25	305
2011	Non-visible minority	16	29	21	18	14	2	0	46	33	2695
2008	Visible minority	23	33	18	11	9	6	1	60	21	287
2008	Non-visible minority	24	35	17	13	8	3	0	61	22	3082

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	22	23	16	11	3	0	49	27	153
2019	Non-visible minority	21	31	19	17	8	4	0	54	26	1951
2018	Visible minority	15	17	20	20	23	6	0	34	45	116
2018	Non-visible minority	15	28	20	20	12	5	0	45	34	1375
2017	Visible minority	19	18	14	21	21	8	0	39	46	140
2017	Non-visible minority	16	28	19	20	12	5	1	46	34	1788
2014	Visible minority	18	18	27	19	17	2	0	36	37	112
2014	Non-visible minority	11	19	19	23	23	5	0	31	49	1525
2011	Visible minority	13	28	23	12	13	10	1	46	28	307
2011	Non-visible minority	9	27	22	22	14	6	0	38	38	2696
2008	Visible minority	15	34	20	12	8	10	1	54	23	289
2008	Non-visible minority	12	34	19	19	9	6	0	50	30	3085

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	23	17	23	12	0	48	35	153
2019	Non-visible minority	18	32	17	19	11	2	52	31	1954
2018	Visible minority	13	17	17	24	25	4	31	51	115
2018	Non-visible minority	14	27	19	22	16	2	42	39	1375
2017	Visible minority	21	20	16	18	19	5	43	39	138
2017	Non-visible minority	16	31	16	20	13	3	49	35	1787
2014	Visible minority	22	23	17	16	21	1	46	38	111
2014	Non-visible minority	10	21	16	24	25	4	33	51	1524
2011	Visible minority	16	35	17	14	14	4	53	29	305
2011	Non-visible minority	11	30	17	23	16	3	43	40	2698
2008	Visible minority	25	38	10	15	9	3	64	25	288
2008	Non-visible minority	16	39	14	19	8	3	57	28	3087

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	15	18	5	7	9	1	67	13	153
2019	Non-visible minority	48	23	12	4	3	9	2	80	7	1956

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	33	22	9	4	1	0	65	13	153
2019	Non-visible minority	28	44	15	8	3	1	0	73	12	1957
2018	Visible minority	31	34	17	13	5	0	0	65	18	116
2018	Non-visible minority	23	45	16	11	5	1	0	69	15	1371
2017	Visible minority	37	26	16	12	7	1	0	65	19	140
2017	Non-visible minority	29	43	14	9	4	1	0	73	13	1792
2014	Visible minority	22	32	24	12	8	1	0	54	21	111
2014	Non-visible minority	15	31	20	18	12	3	1	48	31	1527
2011	Visible minority	25	40	14	9	8	3	1	67	18	306
2011	Non-visible minority	23	42	17	11	5	1	0	66	16	2699

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	24	15	17	22	0	0	45	39	151
2019	Non-visible minority	13	31	17	23	14	1	0	45	37	1953

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	32	18	7	12	3	2	62	19	151
2019	Non-visible minority	31	34	15	12	6	2	1	67	18	1958
2018	Visible minority	30	28	13	13	12	2	1	60	26	116
2018	Non-visible minority	27	40	14	11	6	2	0	69	17	1371
2017	Visible minority	35	24	14	8	15	3	1	62	24	140
2017	Non-visible minority	36	35	12	10	5	2	1	73	15	1787
2014	Visible minority	40	38	12	5	5	1	1	78	9	112
2014	Non-visible minority	35	35	14	7	6	3	1	72	13	1526
2011	Visible minority	30	37	13	10	6	5	0	70	17	306
2011	Non-visible minority	35	36	12	9	5	3	1	74	14	2693
2008	Visible minority	31	37	10	8	6	6	1	73	15	289
2008	Non-visible minority	34	36	12	9	4	4	1	74	14	3086

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	33	17	13	8	0	63	20	152
2019	Non-visible minority	31	38	19	8	4	1	70	11	1950
2018	Visible minority	26	37	18	8	9	2	64	17	116
2018	Non-visible minority	28	37	20	9	4	1	66	14	1365

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	22	17	12	15	12	2	49	32	152
2019	Non-visible minority	21	23	20	13	12	8	2	50	28	1957
2018	Visible minority	15	20	19	13	23	7	3	39	41	116
2018	Non-visible minority	19	22	20	14	15	8	1	45	32	1373
2017	Visible minority	21	18	13	18	22	5	3	42	44	139
2017	Non-visible minority	19	23	17	17	13	9	2	47	33	1791
2014	Visible minority	20	23	22	17	11	3	4	46	30	112
2014	Non-visible minority	16	24	16	18	14	9	4	46	36	1524
2011	Visible minority	15	21	24	11	13	13	3	43	28	307
2011	Non-visible minority	16	25	19	17	12	8	2	46	33	2701

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	18	15	19	16	7	0	47	37	151
2019	Non-visible minority	24	33	17	14	10	2	0	59	24	1956
2018	Visible minority	17	17	15	26	21	5	0	36	49	116
2018	Non-visible minority	17	29	19	19	13	3	0	48	33	1367
2017	Visible minority	19	22	12	16	28	3	0	42	45	140
2017	Non-visible minority	19	30	17	18	11	4	1	52	31	1791
2014	Visible minority	19	14	24	19	18	2	3	36	39	112
2014	Non-visible minority	13	24	19	20	18	5	2	40	40	1525
2011	Visible minority	21	27	16	15	16	2	2	50	33	307
2011	Non-visible minority	18	32	18	16	13	3	1	51	30	2703
2008	Visible minority	24	34	16	12	9	3	1	61	22	289
2008	Non-visible minority	21	37	16	15	8	2	1	59	24	3089

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	18	13	16	21	6	1	46	40	151
2019	Non-visible minority	24	29	14	14	14	2	2	55	30	1959
2018	Visible minority	14	17	7	24	31	5	2	33	60	116
2018	Non-visible minority	17	28	15	17	18	2	2	48	37	1373
2017	Visible minority	15	18	12	13	33	5	3	37	50	140
2017	Non-visible minority	17	26	15	18	19	3	2	46	38	1787
2014	Visible minority	16	12	16	21	28	3	3	30	53	112
2014	Non-visible minority	10	21	18	18	24	5	4	34	46	1526
2011	Visible minority	12	19	18	15	28	3	5	33	47	308
2011	Non-visible minority	11	24	17	18	22	3	5	38	44	2708
2008	Visible minority	18	26	13	17	15	4	7	49	36	286
2008	Non-visible minority	16	30	16	18	15	2	3	49	35	3091

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	23	10	5	3	3	6	80	9	153
2019	Non-visible minority	54	23	11	4	2	1	5	81	6	1957

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	10	9	7	11	1	10	70	19	153
2019	Non-visible minority	54	10	9	6	6	2	13	76	14	1954

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	19	14	17	11	1	5	56	29	152
2019	Non-visible minority	43	24	15	7	5	1	4	72	13	1952

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	16	15	17	17	2	4	48	36	153
2019	Non-visible minority	41	22	16	8	6	3	4	68	15	1946

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	10	14	13	21	4	5	47	38	153
2019	Non-visible minority	39	20	14	10	11	2	4	63	22	1951

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	63	16	6	2	3	3	7	88	6	153
2019	Non-visible minority	64	15	8	3	2	2	6	85	6	1956

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	11	7	3	7	11	3	80	12	151
2019	Non-visible minority	79	7	2	1	2	3	5	94	3	1952

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	11	2	3	4	6	11	88	9	151
2019	Non-visible minority	78	6	3	1	1	2	9	94	3	1945

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	29	19	21	6	7	51	29	153
2019	Non-visible minority	20	44	16	12	6	2	65	18	1956
2018	Visible minority	16	20	27	20	15	3	37	36	116
2018	Non-visible minority	17	37	21	13	8	3	56	23	1374
2017	Visible minority	16	26	16	16	21	5	44	39	139
2017	Non-visible minority	19	34	21	14	8	4	55	24	1792

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	29	17	15	5	0	0	63	20	152
2019	Non-visible minority	37	40	11	7	3	2	0	78	10	1948
2018	Visible minority	32	28	16	10	9	4	0	63	20	114
2018	Non-visible minority	36	42	12	5	3	2	0	80	8	1374
2017	Visible minority	36	30	15	7	11	2	0	67	18	139
2017	Non-visible minority	39	38	12	7	2	2	0	79	9	1791
2014	Visible minority	36	34	13	8	6	2	0	72	15	112
2014	Non-visible minority	36	38	13	7	3	2	0	76	11	1527
2011	Visible minority	27	38	19	5	5	4	1	69	11	309
2011	Non-visible minority	27	41	18	7	4	3	0	70	12	2693

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	35	12	7	5	2	0	76	12	151
2019	Non-visible minority	45	35	12	4	2	3	0	82	6	1941
2018	Visible minority	35	30	14	11	7	3	0	67	18	115
2018	Non-visible minority	38	38	13	5	3	3	0	79	8	1375
2017	Visible minority	31	30	15	5	15	5	0	64	20	139
2017	Non-visible minority	38	35	16	4	3	4	1	76	8	1786
2014	Visible minority	35	36	12	7	7	3	1	73	14	112
2014	Non-visible minority	36	33	18	4	2	6	1	74	6	1524

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	33	15	4	5	1	76	9	153
2019	Non-visible minority	50	35	8	5	2	0	85	7	1955
2018	Visible minority	35	42	10	8	4	1	77	13	115
2018	Non-visible minority	45	37	9	5	3	0	82	8	1375
2017	Visible minority	36	34	12	10	8	1	70	18	138
2017	Non-visible minority	46	36	8	7	3	0	81	10	1789
2014	Visible minority	43	40	6	7	5	0	83	12	112
2014	Non-visible minority	37	38	11	8	6	0	75	14	1524
2011	Visible minority	36	39	13	7	4	1	76	11	306
2011	Non-visible minority	34	40	13	7	5	0	75	12	2685
2008	Visible minority	31	44	14	5	4	0	76	10	287
2008	Non-visible minority	38	41	10	7	3	1	80	10	3087

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	23	16	12	12	1	59	25	153
2019	Non-visible minority	41	32	13	8	6	0	73	14	1950
2018	Visible minority	23	29	23	10	14	1	53	24	114
2018	Non-visible minority	34	31	16	12	8	0	65	19	1374
2017	Visible minority	25	27	23	9	17	0	52	25	139
2017	Non-visible minority	33	32	16	11	8	0	65	19	1790
2014	Visible minority	29	24	15	18	13	1	54	31	112
2014	Non-visible minority	21	30	19	15	15	0	51	30	1527
2011	Visible minority	29	33	18	8	9	2	64	18	305
2011	Non-visible minority	26	34	19	12	8	1	61	20	2698

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	22	16	14	10	0	59	25	151
2019	Non-visible minority	39	35	12	9	5	0	74	14	1948
2018	Visible minority	21	34	22	12	11	0	55	23	114
2018	Non-visible minority	32	35	16	11	6	0	67	17	1364
2017	Visible minority	24	31	21	10	14	0	55	24	139
2017	Non-visible minority	32	35	15	12	6	0	67	17	1793
2014	Visible minority	28	27	16	16	13	0	55	29	112
2014	Non-visible minority	21	31	18	16	14	0	52	30	1527
2011	Visible minority	26	38	18	10	6	1	65	17	306
2011	Non-visible minority	25	38	17	13	7	0	63	20	2694
2008	Visible minority	34	38	16	7	4	1	73	11	289
2008	Non-visible minority	37	40	11	8	3	1	77	12	3090

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	14	15	15	19	3	1	48	36	153
2019	Non-visible minority	36	23	18	12	8	2	0	61	20	1954
2018	Visible minority	20	19	24	13	22	3	0	40	36	115
2018	Non-visible minority	30	25	18	14	9	3	0	57	24	1376
2017	Visible minority	25	15	18	17	23	2	1	41	41	140
2017	Non-visible minority	31	25	17	13	9	4	0	58	23	1790
2014	Visible minority	20	22	21	18	15	4	0	44	34	112
2014	Non-visible minority	26	23	19	13	12	5	1	52	27	1527
2011	Visible minority	26	22	18	12	16	6	1	52	29	306
2011	Non-visible minority	30	26	15	13	10	5	1	59	25	2693
2008	Visible minority	29	23	20	12	10	6	1	56	23	290
2008	Non-visible minority	34	29	15	10	6	4	1	67	17	3086

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	37	32	30	152
2019	Non-visible minority	26	37	37	1965
2018	Visible minority	35	22	43	113
2018	Non-visible minority	27	38	35	1378
2017	Visible minority	35	27	39	140
2017	Non-visible minority	24	39	37	1793
2014	Visible minority	26	34	40	112
2014	Non-visible minority	25	38	36	1525
2011	Visible minority	23	50	27	308
2011	Non-visible minority	22	47	31	2702

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	8	18	53	3	10	7	52
2019	Non-visible minority	20	29	23	5	16	7	488
2018	Visible minority	4	31	51	2	7	5	40
2018	Non-visible minority	18	33	27	6	11	5	362
2017	Visible minority	4	25	44	8	15	4	48
2017	Non-visible minority	20	27	23	6	18	5	421
2014	Visible minority	16	20	53	3	9999	8	29
2014	Non-visible minority	22	22	20	16	9999	20	367
2011	Visible minority	17	4	62	9	9999	7	70
2011	Non-visible minority	31	22	29	8	9999	10	593

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	49	9	9	3	0	0	80	12	151
2019	Non-visible minority	35	47	8	6	2	1	2	84	8	1956

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	26	13	3	3	6	1	79	6	152
2019	Non-visible minority	56	27	8	2	1	5	2	89	3	1955

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	153
2019	Non-visible minority	13	87	1959
2018	Visible minority	21	79	116
2018	Non-visible minority	16	84	1377

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	40	60	28
2019	Non-visible minority	50	50	260
2018	Visible minority	52	48	25
2018	Non-visible minority	53	47	220

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	75	25	28
2019	Non-visible minority	63	37	260
2018	Visible minority	73	27	25
2018	Non-visible minority	54	46	220

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	28
2019	Non-visible minority	2	98	260

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	28
2019	Non-visible minority	3	97	260

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	57	43	28
2019	Non-visible minority	41	59	259
2018	Visible minority	41	59	25
2018	Non-visible minority	39	61	220

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	32	68	28
2019	Non-visible minority	46	54	259
2018	Visible minority	45	55	25
2018	Non-visible minority	35	65	220

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	65	35	28
2019	Non-visible minority	49	51	259
2018	Visible minority	65	35	25
2018	Non-visible minority	43	57	220

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	54	46	28
2019	Non-visible minority	52	48	259
2018	Visible minority	33	67	25
2018	Non-visible minority	40	60	220

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	40	60	28
2019	Non-visible minority	33	67	259
2018	Visible minority	53	47	25
2018	Non-visible minority	28	72	220

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	53	47	28
2019	Non-visible minority	49	51	259
2018	Visible minority	56	44	25
2018	Non-visible minority	54	46	220

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	47	53	28
2019	Non-visible minority	38	62	259
2018	Visible minority	40	60	25
2018	Non-visible minority	29	71	220

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	70	30	28
2019	Non-visible minority	48	52	259
2018	Visible minority	61	39	25
2018	Non-visible minority	46	54	220

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	31	69	28
2019	Non-visible minority	28	72	259
2018	Visible minority	20	80	25
2018	Non-visible minority	21	79	220

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	28
2019	Non-visible minority	18	82	259
2018	Visible minority	32	68	25
2018	Non-visible minority	14	86	220

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	64	36	28
2019	Non-visible minority	55	45	258
2018	Visible minority	60	40	25
2018	Non-visible minority	52	48	219

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	28
2019	Non-visible minority	29	71	258
2018	Visible minority	36	64	25
2018	Non-visible minority	25	75	219

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	28
2019	Non-visible minority	7	93	258

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	44	56	28
2019	Non-visible minority	25	75	258
2018	Visible minority	40	60	25
2018	Non-visible minority	20	80	219

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	28
2019	Non-visible minority	10	90	258

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	28
2019	Non-visible minority	6	94	258

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	28
2019	Non-visible minority	13	87	258

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	29	71	28
2019	Non-visible minority	12	88	258
2018	Visible minority	27	73	25
2018	Non-visible minority	7	93	219

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	23	77	23
2019	Non-visible minority	9	91	239

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	30	70	23
2019	Non-visible minority	12	88	239

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	39	61	23
2019	Non-visible minority	36	64	239
2018	Visible minority	39	61	21
2018	Non-visible minority	28	72	207

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	61	39	23
2019	Non-visible minority	56	44	239
2018	Visible minority	53	47	21
2018	Non-visible minority	45	55	207

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	70	30	23
2019	Non-visible minority	59	41	239
2018	Visible minority	48	52	21
2018	Non-visible minority	55	45	207

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	23	77	153
2019	Non-visible minority	18	82	1957

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	11	18	8	10	24	11	44	28	153
2019	Non-visible minority	17	17	21	7	7	24	8	49	21	1960
2018	Visible minority	14	14	21	9	14	21	7	39	32	116
2018	Non-visible minority	14	17	25	9	8	24	4	43	23	1379
2017	Visible minority	15	9	22	7	13	28	7	37	30	140
2017	Non-visible minority	14	15	20	7	8	26	8	45	23	1791
2014	Visible minority	18	23	21	3	9	18	9	56	16	112
2014	Non-visible minority	12	16	24	7	8	28	5	43	21	1525

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	26	20	8	7	9	0	61	17	153
2019	Non-visible minority	36	30	15	7	4	7	1	72	12	1956
2018	Visible minority	19	28	18	14	9	9	2	53	26	116
2018	Non-visible minority	26	32	19	10	5	8	1	64	16	1378
2017	Visible minority	23	24	21	6	11	13	1	55	21	140
2017	Non-visible minority	27	28	19	7	6	12	1	63	15	1789
2014	Visible minority	33	25	15	10	4	11	2	66	16	111
2014	Non-visible minority	21	28	20	9	6	15	1	58	18	1524
2011	Visible minority	29	35	18	5	5	7	0	69	11	302
2011	Non-visible minority	30	36	17	8	4	6	0	71	12	2687

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	153
2019	Non-visible minority	5	95	1963
2018	Visible minority	18	82	116
2018	Non-visible minority	7	93	1371

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	18
2019	Non-visible minority	34	66	97
2018	Visible minority	44	56	21
2018	Non-visible minority	32	68	95

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	39	61	18
2019	Non-visible minority	28	72	96

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	18
2019	Non-visible minority	29	71	96

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	18
2019	Non-visible minority	0	100	96

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	18
2019	Non-visible minority	0	100	96

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	34	66	18
2019	Non-visible minority	34	66	96
2018	Visible minority	36	64	21
2018	Non-visible minority	41	59	96

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	18
2019	Non-visible minority	0	100	96

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	50	50	18
2019	Non-visible minority	42	58	96
2018	Visible minority	38	62	21
2018	Non-visible minority	31	69	96

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	28	72	18
2019	Non-visible minority	25	75	96
2018	Visible minority	38	62	21
2018	Non-visible minority	27	73	96

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	18
2019	Non-visible minority	8	92	96

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	35	65	18
2019	Non-visible minority	43	57	96
2018	Visible minority	39	61	21
2018	Non-visible minority	46	54	96

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	152
2019	Non-visible minority	6	94	1961

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	12	21	7	6	26	7	48	20	152
2019	Non-visible minority	21	15	21	3	3	29	8	57	10	1957
2018	Visible minority	14	13	25	7	12	25	4	38	27	116
2018	Non-visible minority	16	18	26	4	3	28	4	51	11	1379
2017	Visible minority	14	14	22	3	10	30	7	44	22	140
2017	Non-visible minority	17	15	23	3	2	33	7	54	9	1792
2014	Visible minority	19	25	22	4	3	20	6	60	10	112
2014	Non-visible minority	14	15	25	2	3	34	7	49	9	1526

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	26	23	7	4	9	1	63	12	152
2019	Non-visible minority	39	28	16	4	2	9	1	75	6	1960
2018	Visible minority	21	25	23	8	10	11	3	53	20	114
2018	Non-visible minority	29	31	21	5	3	10	1	68	9	1378
2017	Visible minority	24	22	18	6	11	19	0	57	20	140
2017	Non-visible minority	31	30	17	4	2	14	2	72	7	1791
2014	Visible minority	33	28	18	4	4	12	1	70	9	112
2014	Non-visible minority	24	26	25	3	3	17	2	62	7	1521
2011	Visible minority	31	39	14	6	2	7	0	76	8	303
2011	Non-visible minority	35	38	14	4	1	7	0	80	6	2695

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	27	15	11	21	1	0	52	33	152
2019	Non-visible minority	21	29	22	12	15	0	0	50	27	1962
2018	Visible minority	20	25	20	10	25	0	1	45	35	115
2018	Non-visible minority	19	26	22	13	19	0	1	45	33	1379
2017	Visible minority	16	19	17	12	32	1	3	36	46	140
2017	Non-visible minority	18	22	20	18	22	0	1	40	40	1787

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	18	21	14	22	0	42	36	153
2019	Non-visible minority	19	27	24	14	15	0	46	29	1961
2018	Visible minority	11	20	21	20	25	1	32	46	115
2018	Non-visible minority	12	25	27	17	18	0	38	36	1378
2017	Visible minority	14	23	22	15	23	2	38	40	140
2017	Non-visible minority	15	23	26	17	18	1	39	35	1785

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	22	18	13	13	2	56	26	151
2019	Non-visible minority	29	29	21	11	8	1	59	20	1954
2018	Visible minority	15	24	27	18	13	3	40	32	112
2018	Non-visible minority	20	29	25	14	10	1	49	25	1371
2017	Visible minority	20	25	20	15	15	6	47	31	140
2017	Non-visible minority	23	26	23	14	11	2	51	25	1779

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	17	16	14	27	0	1	43	41	153
2019	Non-visible minority	22	26	20	15	16	1	1	48	31	1954
2018	Visible minority	13	14	23	13	37	0	1	27	50	115
2018	Non-visible minority	14	24	23	18	21	0	0	37	40	1369
2017	Visible minority	8	21	19	21	25	1	4	31	49	140
2017	Non-visible minority	15	23	21	18	21	0	1	39	39	1787

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	14	8	5	4	1	8	80	11	152
2019	Non-visible minority	56	23	10	3	3	0	5	83	6	1954
2018	Visible minority	46	18	9	7	5	0	16	76	13	115
2018	Non-visible minority	49	23	11	4	4	0	7	79	9	1367
2017	Visible minority	40	18	13	5	7	1	16	70	14	140
2017	Non-visible minority	49	22	10	4	3	0	10	80	8	1783

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	21	15	12	13	1	0	60	25	153
2019	Non-visible minority	36	31	19	7	7	0	0	67	14	1956
2018	Visible minority	20	19	27	12	18	1	2	41	31	115
2018	Non-visible minority	30	27	22	10	11	0	1	57	21	1374
2017	Visible minority	25	20	27	13	13	1	1	46	27	138
2017	Non-visible minority	29	31	21	11	8	0	0	59	20	1783

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	28	19	19	7	0	2	54	27	150
2019	Non-visible minority	29	36	20	8	6	0	1	65	15	1957
2018	Visible minority	15	29	27	8	15	3	4	47	25	116
2018	Non-visible minority	21	40	21	11	7	0	1	62	18	1371
2017	Visible minority	22	25	25	13	12	1	2	49	25	138
2017	Non-visible minority	26	34	22	11	7	0	1	61	17	1785

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	23	22	16	14	0	1	48	30	153
2019	Non-visible minority	22	30	23	14	10	0	0	52	25	1959
2018	Visible minority	11	24	26	22	12	1	3	37	35	116
2018	Non-visible minority	15	32	27	16	10	0	1	47	26	1373
2017	Visible minority	18	21	21	19	17	2	2	41	38	138
2017	Non-visible minority	19	30	25	15	10	1	1	49	25	1781

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	24	19	17	14	0	1	49	31	153
2019	Non-visible minority	27	32	20	12	8	0	0	59	21	1960
2018	Visible minority	13	30	23	21	9	1	3	45	31	115
2018	Non-visible minority	25	29	25	12	9	0	1	54	20	1373
2017	Visible minority	23	27	18	15	14	0	3	51	30	137
2017	Non-visible minority	24	31	23	12	8	1	1	56	21	1783

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	20	16	11	13	0	0	60	24	153
2019	Non-visible minority	43	28	14	8	6	0	0	72	14	1953

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	23	26	12	17	0	0	45	29	149
2019	Non-visible minority	24	30	19	12	13	0	0	55	26	1953
2018	Visible minority	15	20	25	21	14	1	4	37	37	116
2018	Non-visible minority	20	29	25	14	11	0	0	49	25	1372
2017	Visible minority	19	27	24	13	14	0	3	47	28	138
2017	Non-visible minority	22	29	22	14	11	0	1	52	26	1777

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	23	14	8	8	0	1	70	16	151
2019	Non-visible minority	55	24	11	6	3	0	1	79	9	1946
2018	Visible minority	39	21	16	9	10	1	5	64	20	115
2018	Non-visible minority	49	25	12	7	6	0	1	75	13	1371
2017	Visible minority	43	23	18	5	6	0	5	70	11	140
2017	Non-visible minority	53	23	13	6	4	0	1	76	11	1789

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	64	14	6	2	6	1	6	84	9	152
2019	Non-visible minority	75	12	4	2	2	0	5	92	4	1949
2018	Visible minority	52	15	12	5	7	2	7	74	13	115
2018	Non-visible minority	68	14	7	3	3	0	4	86	7	1363

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	17	8	3	8	1	4	80	12	152
2019	Non-visible minority	75	11	5	3	4	0	2	88	7	1962
2018	Visible minority	52	12	11	10	8	2	5	69	19	116
2018	Non-visible minority	68	15	8	3	4	1	2	85	7	1367
2017	Visible minority	51	18	7	5	10	2	7	76	17	139
2017	Non-visible minority	74	12	6	3	2	0	2	88	5	1789

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	21	12	4	2	1	3	81	6	151
2019	Non-visible minority	60	26	9	2	2	0	1	87	4	1958
2018	Visible minority	48	23	19	6	2	0	2	73	8	115
2018	Non-visible minority	55	27	12	3	3	0	0	82	6	1376
2017	Visible minority	47	29	9	4	5	2	5	82	9	139
2017	Non-visible minority	56	29	9	3	2	0	1	86	5	1788

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	14	10	7	8	1	3	74	16	151
2019	Non-visible minority	66	17	8	4	4	0	1	84	8	1952
2018	Visible minority	41	21	10	11	14	2	1	64	26	113
2018	Non-visible minority	56	21	11	6	6	0	1	78	11	1369
2017	Visible minority	47	16	10	7	14	1	6	67	22	138
2017	Non-visible minority	63	19	8	5	4	0	1	84	9	1779

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	2	3	4	1	1	30	89	7	150
2019	Non-visible minority	62	9	3	1	1	0	24	94	2	1942
2018	Visible minority	56	11	2	3	0	1	28	94	4	112
2018	Non-visible minority	50	11	5	2	0	0	32	89	3	1368
2017	Visible minority	40	10	3	3	4	1	39	83	12	140
2017	Non-visible minority	54	10	4	1	1	0	29	91	3	1786

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	16	10	6	3	1	5	79	10	151
2019	Non-visible minority	66	17	8	3	2	0	3	87	5	1953
2018	Visible minority	53	20	13	5	2	1	6	79	7	115
2018	Non-visible minority	60	21	9	3	3	0	4	84	6	1370
2017	Visible minority	49	19	9	4	3	3	14	81	8	139
2017	Non-visible minority	63	19	8	3	2	0	5	86	5	1778

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	14	7	6	7	1	5	79	14	152
2019	Non-visible minority	69	15	6	3	5	0	2	86	8	1955
2018	Visible minority	53	20	12	3	4	0	7	79	8	115
2018	Non-visible minority	70	14	6	3	4	0	3	87	8	1375
2017	Visible minority	45	18	6	8	11	2	10	72	22	140
2017	Non-visible minority	64	17	7	4	4	1	3	84	9	1791

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	29	11	1	3	1	3	84	5	150
2019	Non-visible minority	55	28	11	2	2	0	1	85	4	1950
2018	Visible minority	41	34	11	7	2	1	4	79	10	114
2018	Non-visible minority	49	31	13	3	2	0	1	82	5	1374
2017	Visible minority	49	23	17	5	1	0	5	76	6	140
2017	Non-visible minority	52	30	11	4	2	0	2	83	6	1788

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	29	28	16	9	1	46	26	153
2019	Non-visible minority	17	35	29	13	6	0	52	19	1961
2018	Visible minority	13	26	30	20	11	0	38	31	116
2018	Non-visible minority	13	31	33	14	8	0	44	22	1381
2017	Visible minority	10	27	36	14	14	0	37	28	140
2017	Non-visible minority	12	29	37	15	8	0	40	22	1788

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	16	32	20	13	0	0	33	35	153
2019	Non-visible minority	11	22	36	22	9	0	0	31	33	1955
2018	Visible minority	22	25	29	17	6	0	1	24	47	115
2018	Non-visible minority	15	23	36	19	7	0	0	26	38	1366
2017	Visible minority	15	29	32	17	5	1	0	22	45	139
2017	Non-visible minority	12	24	37	18	8	0	0	26	36	1784

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	42	8	4	4	0	84	9	152
2019	Non-visible minority	50	36	8	5	1	0	86	6	1954
2018	Visible minority	41	35	10	8	7	0	75	15	115
2018	Non-visible minority	46	39	9	4	2	1	85	6	1374
2017	Visible minority	34	34	14	7	10	1	68	17	140
2017	Non-visible minority	44	39	8	5	2	0	84	8	1790

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	33	13	14	11	1	62	25	152
2019	Non-visible minority	30	36	13	12	8	0	66	21	1961
2018	Visible minority	22	24	16	18	20	0	46	38	116
2018	Non-visible minority	26	35	14	14	10	1	62	24	1380
2017	Visible minority	17	36	15	13	18	1	53	32	139
2017	Non-visible minority	21	39	13	15	11	2	61	26	1789

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	27	73	153
2019	Non-visible minority	18	82	1960
2017	Visible minority	29	71	140
2017	Non-visible minority	24	76	1788
2014	Visible minority	19	81	112
2014	Non-visible minority	19	81	1525

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	78	22	43
2019	Non-visible minority	87	13	377
2017	Visible minority	59	41	41
2017	Non-visible minority	81	19	434
2014	Visible minority	77	23	26
2014	Non-visible minority	79	21	296

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	20	10	15	15	0	60	30	34
2019	Non-visible minority	51	29	5	11	4	0	80	15	323
2017	Visible minority	16	69	8	8	0	0	85	8	24
2017	Non-visible minority	43	36	4	13	3	1	80	16	352
2014	Visible minority	60	19	11	5	5	0	79	10	20
2014	Non-visible minority	50	30	5	11	4	0	80	15	239

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	32	15	14	13	6	0	22	78	153
2019	Non-visible minority	21	32	23	11	10	1	0	22	78	1956
2018	Visible minority	30	21	21	10	14	2	2	31	69	116
2018	Non-visible minority	25	26	23	11	13	1	0	26	74	1377
2017	Visible minority	20	12	26	9	28	3	1	21	79	140
2017	Non-visible minority	24	24	20	13	17	2	0	25	75	1790

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	60	40	115
2019	Non-visible minority	62	38	1519

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	51	49	116
2019	Non-visible minority	42	58	1498
2018	Visible minority	34	66	78
2018	Non-visible minority	31	69	1008

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	23	10	20	19	3	6	46	43	115
2019	Non-visible minority	13	22	19	19	20	1	7	38	41	1500
2018	Visible minority	8	16	17	20	32	3	4	26	56	79
2018	Non-visible minority	10	22	18	20	26	1	5	33	48	1005
2017	Visible minority	14	21	13	9	38	2	3	37	50	108
2017	Non-visible minority	10	22	12	19	28	2	7	35	51	1315

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	20	10	10	40	1	6	35	54	113
2019	Non-visible minority	7	17	17	18	32	2	7	26	55	1497
2018	Visible minority	3	12	10	18	50	3	4	16	73	79
2018	Non-visible minority	3	12	14	19	46	1	4	16	69	1007
2017	Visible minority	7	10	6	11	63	0	2	18	76	108
2017	Non-visible minority	3	8	10	19	51	2	6	13	76	1314

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	15	14	8	13	0	9	61	24	150
2019	Non-visible minority	44	19	13	8	8	0	8	68	17	1938
2018	Visible minority	34	13	11	12	18	4	8	54	33	116
2018	Non-visible minority	39	18	16	9	10	1	7	62	21	1374

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Veterans Affairs Canada by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment