2019 Public Service Employee Survey Results for Indigenous Services Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 45 6 12 4 0 0 79 16 737
2019 Unilingual English 29 48 5 13 5 0 0 77 18 1883
2019 Unilingual French 60 36 0 4 0 0 0 96 4 19
2019 Either English or French 39 42 6 9 4 0 1 82 13 270

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 26 8 13 6 0 1 73 19 735
2019 Unilingual English 76 12 5 2 2 1 3 92 3 1884
2019 Unilingual French 42 44 0 15 0 0 0 85 15 19
2019 Either English or French 74 18 4 2 1 0 1 94 2 271

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 40 8 10 5 0 0 77 15 736
2019 Unilingual English 39 34 7 12 8 0 0 74 20 1880
2019 Unilingual French 45 50 0 5 0 0 0 95 5 19
2019 Either English or French 46 31 6 10 6 0 1 77 16 270

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 39 14 11 5 0 1 70 16 734
2019 Unilingual English 22 39 13 18 9 0 0 61 26 1870
2019 Unilingual French 50 29 9 8 4 0 0 79 12 18
2019 Either English or French 23 40 14 15 8 0 0 63 23 271

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 34 10 10 3 0 0 77 13 734
2019 Unilingual English 36 38 11 9 5 0 0 75 14 1869
2019 Unilingual French 57 32 12 0 0 0 0 88 0 19
2019 Either English or French 43 34 12 7 4 0 0 77 11 269

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 32 11 11 4 0 1 74 14 736
2019 Unilingual English 39 33 10 11 7 0 0 72 18 1877
2019 Unilingual French 67 29 0 0 0 5 0 100 0 19
2019 Either English or French 42 30 13 9 5 0 0 73 14 271

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 40 10 7 4 0 0 79 11 735
2019 Unilingual English 36 41 10 8 5 0 0 77 13 1884
2019 Unilingual French 40 47 9 0 4 0 0 87 4 19
2019 Either English or French 42 40 7 7 4 0 0 82 11 266

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 38 13 10 7 0 0 70 17 735
2019 Unilingual English 27 35 15 14 9 0 0 62 24 1882
2019 Unilingual French 34 55 4 0 7 0 0 88 7 19
2019 Either English or French 35 33 13 10 10 0 0 68 19 269

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 41 11 11 7 0 0 71 18 736
2019 Unilingual English 29 40 11 13 6 0 0 69 19 1872
2019 Unilingual French 40 52 4 4 0 0 0 92 4 19
2019 Either English or French 37 38 10 10 5 0 0 75 15 269

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 37 11 6 3 0 0 80 9 732
2019 Unilingual English 41 39 11 6 4 0 0 80 9 1873
2019 Unilingual French 35 49 0 9 7 0 0 84 16 19
2019 Either English or French 46 36 11 5 2 0 0 82 7 267

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 36 13 10 6 0 0 71 16 736
2019 Unilingual English 30 36 13 12 9 0 0 66 21 1880
2019 Unilingual French 45 39 12 4 0 0 0 84 4 19
2019 Either English or French 36 31 16 9 7 0 0 67 17 269

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 36 9 3 1 0 0 87 4 731
2019 Unilingual English 55 32 8 3 2 0 0 87 5 1867
2019 Unilingual French 49 35 16 0 0 0 0 84 0 19
2019 Either English or French 61 28 7 3 1 0 0 89 4 267

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 37 13 11 4 0 1 72 14 729
2019 Unilingual English 30 38 13 11 8 0 0 68 19 1871
2019 Unilingual French 45 20 15 16 0 0 5 68 17 19
2019 Either English or French 31 35 17 9 7 0 0 66 16 267

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 35 14 8 4 0 0 74 12 734
2019 Unilingual English 36 35 13 9 7 0 0 71 16 1879
2019 Unilingual French 50 34 12 4 0 0 0 84 4 19
2019 Either English or French 38 30 15 8 6 0 2 70 14 267

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 40 15 11 3 0 0 71 14 723
2019 Unilingual English 30 38 13 12 7 0 0 68 19 1849
2019 Unilingual French 54 23 16 7 0 0 0 77 7 19
2019 Either English or French 31 41 13 10 4 0 0 73 14 260

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 38 11 5 2 0 0 82 7 736
2019 Unilingual English 41 39 10 6 3 0 0 81 9 1882
2019 Unilingual French 40 51 0 5 4 0 0 91 9 19
2019 Either English or French 49 34 8 6 3 0 0 84 8 270

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 33 18 9 7 0 1 66 16 728
2019 Unilingual English 30 31 19 11 9 0 1 61 19 1877
2019 Unilingual French 64 28 8 0 0 0 0 92 0 19
2019 Either English or French 39 28 21 7 4 0 1 68 11 267

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 29 36 16 5 1 1 21 43 736
2019 Unilingual English 13 24 39 15 6 1 1 22 38 1871
2019 Unilingual French 5 25 34 29 8 0 0 37 29 19
2019 Either English or French 13 25 28 21 9 0 3 31 39 271

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 28 27 15 8 1 2 24 49 734
2019 Unilingual English 16 23 31 18 10 2 1 28 40 1873
2019 Unilingual French 0 26 25 37 4 8 0 44 29 19
2019 Either English or French 13 23 29 16 15 3 2 32 38 267

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 28 28 15 5 1 2 21 50 734
2019 Unilingual English 19 24 31 16 7 2 1 24 44 1866
2019 Unilingual French 18 24 41 5 4 8 0 9 46 19
2019 Either English or French 16 26 25 19 10 1 2 30 44 270

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 20 38 18 10 0 2 28 34 735
2019 Unilingual English 9 14 35 27 12 1 1 41 23 1866
2019 Unilingual French 0 7 20 53 20 0 0 73 7 19
2019 Either English or French 5 14 31 31 17 1 1 49 20 266

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 23 29 16 9 1 3 26 43 734
2019 Unilingual English 19 22 29 17 10 2 1 28 42 1877
2019 Unilingual French 12 16 24 19 16 4 9 40 32 19
2019 Either English or French 12 15 33 18 18 1 3 37 28 271

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 25 28 14 9 2 1 24 47 733
2019 Unilingual English 18 23 29 16 12 2 1 28 42 1868
2019 Unilingual French 7 46 16 4 8 8 9 15 65 19
2019 Either English or French 14 16 27 18 17 5 2 38 33 271

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 27 31 13 6 3 2 20 47 734
2019 Unilingual English 20 23 31 15 7 2 1 23 45 1866
2019 Unilingual French 22 12 32 0 20 8 5 23 40 19
2019 Either English or French 13 19 33 16 16 2 2 33 33 270

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 26 34 16 8 1 2 24 41 737
2019 Unilingual English 16 23 31 19 9 1 1 28 40 1872
2019 Unilingual French 0 20 39 16 24 0 0 40 20 19
2019 Either English or French 13 23 24 21 17 0 2 38 37 271
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 22 7 7 5 0 1 81 12 735
2019 Unilingual English 77 7 7 1 2 0 6 89 3 1875
2019 Unilingual French 62 27 0 0 0 0 12 100 0 19
2019 Either English or French 77 13 6 1 0 1 3 93 1 270

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 32 18 9 7 3 3 63 17 735
2019 Unilingual English 26 29 15 12 11 4 2 59 25 1881
2019 Unilingual French 21 27 16 15 5 9 7 58 23 19
2019 Either English or French 28 24 20 9 11 4 4 57 22 270

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 30 8 7 6 0 0 79 14 736
2019 Unilingual English 40 29 9 13 9 1 0 69 22 1879
2019 Unilingual French 40 36 0 0 19 5 0 80 20 19
2019 Either English or French 42 26 12 10 9 1 0 68 20 270

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 34 6 6 4 0 0 84 10 733
2019 Unilingual English 41 32 8 12 6 0 0 74 18 1879
2019 Unilingual French 64 24 0 0 12 0 0 88 12 19
2019 Either English or French 45 29 10 10 6 0 0 74 16 269

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 37 10 3 2 1 0 84 6 736
2019 Unilingual English 40 35 12 8 4 1 0 75 12 1876
2019 Unilingual French 37 39 23 0 0 0 0 77 0 19
2019 Either English or French 45 29 15 5 5 1 1 75 10 269
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 27 12 3 2 1 3 83 5 737
2019 Unilingual English 48 29 13 4 4 1 2 78 8 1882
2019 Unilingual French 46 38 12 0 0 5 0 88 0 19
2019 Either English or French 45 21 22 4 2 1 5 70 6 270

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 34 12 7 4 0 1 76 12 734
2019 Unilingual English 42 29 12 8 8 0 0 72 16 1879
2019 Unilingual French 76 16 4 5 0 0 0 91 5 19
2019 Either English or French 48 24 14 6 7 0 1 73 14 271

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 31 10 5 4 1 1 80 10 734
2019 Unilingual English 46 27 11 7 6 2 0 75 14 1882
2019 Unilingual French 91 9 0 0 0 0 0 100 0 19
2019 Either English or French 48 22 17 7 5 0 1 71 12 270

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 31 10 6 6 0 1 78 12 735
2019 Unilingual English 42 30 10 10 7 1 0 73 17 1870
2019 Unilingual French 53 34 13 0 0 0 0 87 0 19
2019 Either English or French 44 24 15 8 7 0 3 69 15 269

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 15 4 2 3 0 2 91 5 736
2019 Unilingual English 79 6 5 1 2 0 6 92 3 1872
2019 Unilingual French 96 0 0 0 0 0 4 100 0 19
2019 Either English or French 82 9 5 0 0 0 4 95 0 268

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 24 10 6 5 1 3 77 12 735
2019 Unilingual English 54 19 8 6 7 2 3 77 14 1875
2019 Unilingual French 75 8 0 5 7 0 5 88 12 19
2019 Either English or French 52 19 12 4 4 4 4 77 9 271

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 24 9 3 3 1 0 86 5 738
2019 Unilingual English 58 21 10 4 5 2 0 80 10 1881
2019 Unilingual French 76 24 0 0 0 0 0 100 0 19
2019 Either English or French 60 21 11 3 4 0 1 81 8 271

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 29 11 6 4 0 0 79 10 737
2019 Unilingual English 50 27 9 7 7 0 0 77 14 1880
2019 Unilingual French 84 16 0 0 0 0 0 100 0 19
2019 Either English or French 52 22 16 6 4 0 0 74 10 271

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 48 15 17 2 1 1 65 19 313
2019 Unilingual English 22 45 8 16 6 3 0 69 23 477
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 37 15 9 7 4 0 68 16 735
2019 Unilingual English 29 32 15 11 8 4 0 64 20 1879
2019 Unilingual French 21 47 8 4 7 12 0 78 13 19
2019 Either English or French 35 26 22 7 6 5 0 64 13 270

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 34 18 11 8 2 1 63 19 733
2019 Unilingual English 26 33 15 13 11 2 0 60 24 1877
2019 Unilingual French 30 34 17 0 12 7 0 69 12 19
2019 Either English or French 34 27 17 12 7 3 0 63 20 270

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 32 21 15 8 4 0 54 24 734
2019 Unilingual English 20 29 18 16 13 4 0 51 30 1875
2019 Unilingual French 29 23 17 7 12 12 0 59 21 19
2019 Either English or French 24 27 17 16 8 6 0 55 26 267

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 30 18 19 10 2 0 52 30 734
2019 Unilingual English 18 29 17 20 14 2 0 48 35 1877
2019 Unilingual French 17 51 16 0 12 5 0 71 12 19
2019 Either English or French 23 24 21 19 10 3 0 48 30 269

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 22 13 6 3 3 1 77 10 738
2019 Unilingual English 22 10 10 10 14 22 12 49 37 1886
2019 Unilingual French 51 0 16 20 0 5 9 58 23 19
2019 Either English or French 31 15 7 7 9 27 3 67 23 271
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 40 17 13 5 2 0 65 18 736
2019 Unilingual English 21 42 18 12 7 1 0 64 19 1883
2019 Unilingual French 36 41 19 4 0 0 0 77 4 19
2019 Either English or French 28 40 17 10 3 1 0 69 13 270

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 23 22 26 16 1 0 35 42 734
2019 Unilingual English 12 26 20 25 16 1 0 38 41 1875
2019 Unilingual French 13 44 8 12 23 0 0 57 35 19
2019 Either English or French 20 29 21 18 9 2 0 51 27 271

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 36 15 13 6 3 0 65 19 732
2019 Unilingual English 28 32 15 13 9 3 1 62 23 1881
2019 Unilingual French 32 36 14 5 7 7 0 73 13 19
2019 Either English or French 29 31 17 13 6 4 1 63 20 271

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 35 24 8 6 2 0 61 15 732
2019 Unilingual English 25 34 21 10 8 2 0 60 19 1879
2019 Unilingual French 36 29 12 12 0 12 0 73 13 19
2019 Either English or French 33 33 20 5 8 1 0 67 13 271

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 20 21 14 15 11 3 43 33 733
2019 Unilingual English 17 21 18 15 19 8 2 42 38 1883
2019 Unilingual French 20 37 24 4 0 12 4 67 4 19
2019 Either English or French 21 16 21 11 15 12 4 44 31 269

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 33 18 14 9 3 0 58 23 734
2019 Unilingual English 21 32 17 15 12 3 0 55 28 1882
2019 Unilingual French 39 41 8 7 4 0 0 80 12 19
2019 Either English or French 28 28 18 13 11 2 1 57 25 270

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 27 14 15 15 3 2 53 32 734
2019 Unilingual English 19 28 16 15 19 3 1 48 35 1883
2019 Unilingual French 20 24 19 16 4 5 13 53 24 19
2019 Either English or French 24 26 18 11 16 3 2 52 29 270

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 23 14 7 4 0 4 74 12 736
2019 Unilingual English 46 27 13 6 4 1 3 76 10 1879
2019 Unilingual French 79 7 0 0 0 0 14 100 0 19
2019 Either English or French 53 24 13 5 1 1 4 80 6 270

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 10 7 5 6 1 13 79 13 737
2019 Unilingual English 53 9 7 4 6 3 18 79 12 1876
2019 Unilingual French 54 9 7 5 12 0 14 73 19 19
2019 Either English or French 55 8 9 4 8 3 12 75 15 270

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 26 13 6 3 1 4 77 10 733
2019 Unilingual English 41 25 19 8 5 1 2 68 13 1876
2019 Unilingual French 47 24 5 7 4 0 14 81 13 19
2019 Either English or French 42 23 18 7 5 3 3 69 13 270

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 21 15 7 6 2 4 70 14 734
2019 Unilingual English 37 23 17 11 7 3 3 63 18 1866
2019 Unilingual French 47 28 0 7 4 0 14 87 13 19
2019 Either English or French 38 22 16 10 5 7 2 65 17 268

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 15 14 9 8 2 6 67 19 732
2019 Unilingual English 29 23 18 11 12 3 4 56 25 1879
2019 Unilingual French 33 12 16 8 16 0 14 53 28 18
2019 Either English or French 37 18 18 11 6 6 4 61 19 270

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 14 8 3 4 2 4 85 7 736
2019 Unilingual English 60 17 10 4 3 3 4 83 7 1877
2019 Unilingual French 56 0 16 7 7 0 14 65 17 19
2019 Either English or French 56 18 11 3 3 7 3 82 6 270

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 11 7 3 4 2 4 86 7 736
2019 Unilingual English 62 13 8 3 5 5 4 82 9 1877
2019 Unilingual French 60 12 0 7 7 0 14 83 17 19
2019 Either English or French 63 12 7 3 6 5 2 82 10 270

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 7 3 2 1 2 9 94 3 737
2019 Unilingual English 71 8 5 2 2 3 9 90 4 1873
2019 Unilingual French 74 12 0 0 0 0 14 100 0 18
2019 Either English or French 66 13 7 2 3 3 6 87 5 270

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 40 21 9 3 4 1 65 13 736
2019 Unilingual English 19 42 18 11 6 3 0 63 18 1880
2019 Unilingual French 32 31 25 7 0 4 0 66 8 19
2019 Either English or French 20 40 20 11 4 3 1 63 15 271

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 41 15 8 3 1 0 74 11 736
2019 Unilingual English 30 39 14 10 5 1 0 70 16 1872
2019 Unilingual French 48 36 12 0 0 4 0 88 0 19
2019 Either English or French 34 38 13 7 5 1 1 75 13 268

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 41 13 4 3 1 0 79 7 737
2019 Unilingual English 37 36 14 6 4 2 0 75 11 1873
2019 Unilingual French 36 49 4 11 0 0 0 85 11 19
2019 Either English or French 41 34 12 5 4 3 1 78 10 271

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 39 11 4 3 0 0 82 7 736
2019 Unilingual English 41 36 12 7 5 0 0 77 12 1881
2019 Unilingual French 59 32 0 9 0 0 0 91 9 19
2019 Either English or French 45 34 12 5 4 0 0 79 10 268

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 31 20 13 6 1 0 61 19 737
2019 Unilingual English 29 31 19 11 10 1 0 60 21 1882
2019 Unilingual French 49 27 12 7 4 0 0 77 12 19
2019 Either English or French 37 33 16 7 7 0 0 70 14 269

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 34 17 13 6 0 0 65 19 734
2019 Unilingual English 29 34 17 12 8 0 0 62 21 1876
2019 Unilingual French 45 39 12 0 4 0 0 84 4 19
2019 Either English or French 37 32 16 9 5 0 0 69 15 270

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 26 20 13 10 3 1 56 24 735
2019 Unilingual English 29 24 18 14 12 3 0 54 27 1882
2019 Unilingual French 25 27 21 7 12 8 0 57 21 19
2019 Either English or French 35 26 19 8 9 3 1 63 17 270
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 36 33 31 739
2019 Unilingual English 31 34 35 1888
2019 Unilingual French 32 39 29 19
2019 Either English or French 22 38 40 271

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 11 25 50 4 4 6 275
2019 Unilingual English 15 27 36 8 6 8 635
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 47 10 4 2 1 3 82 7 729
2019 Unilingual English 36 45 8 7 3 1 1 82 10 1879
2019 Unilingual French 13 43 16 12 4 8 5 64 18 19
2019 Either English or French 30 42 12 7 5 2 3 75 12 267

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 30 8 3 1 3 4 88 4 729
2019 Unilingual English 50 28 10 4 2 5 1 83 6 1878
2019 Unilingual French 63 21 0 0 0 16 0 100 0 19
2019 Either English or French 44 29 14 4 1 4 3 79 6 266
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 738
2019 Unilingual English 23 77 1885

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 133
2019 Unilingual English 51 49 427

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 62 38 133
2019 Unilingual English 56 44 427

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 133
2019 Unilingual English 10 90 427

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 427

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 133
2019 Unilingual English 6 94 427

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 133
2019 Unilingual English 18 82 427

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 133
2019 Unilingual English 6 94 427

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 131
2019 Unilingual English 43 57 422

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 48 52 131
2019 Unilingual English 41 59 422

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 131
2019 Unilingual English 52 48 422

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 131
2019 Unilingual English 41 59 422

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 131
2019 Unilingual English 37 63 422

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 48 52 131
2019 Unilingual English 55 45 422

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 131
2019 Unilingual English 36 64 422

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 131

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 131
2019 Unilingual English 8 92 422

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 131
2019 Unilingual English 12 88 422

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 131
2019 Unilingual English 50 50 422

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 131
2019 Unilingual English 28 72 422

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 131
2019 Unilingual English 19 81 422

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 62 38 131
2019 Unilingual English 60 40 421

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 41 59 131
2019 Unilingual English 31 69 421

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 131
2019 Unilingual English 11 89 421

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 131
2019 Unilingual English 25 75 421

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 131
2019 Unilingual English 12 88 421

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 8 92 421

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 131
2019 Unilingual English 15 85 421

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 131
2019 Unilingual English 11 89 421

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 131
2019 Unilingual English 23 77 421

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 11 89 387

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 15 85 387

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 7 93 387

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 7 93 387

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 10 90 387

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 7 93 387

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 11 89 387

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 10 90 387

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 14 86 387

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 36 64 387

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 387

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 51 49 387

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 63 37 387

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 4 96 387

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 12 88 387

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 735
2019 Unilingual English 30 70 1876

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 18 22 6 9 26 6 45 23 738
2019 Unilingual English 14 16 21 11 14 21 4 39 33 1878
2019 Unilingual French 5 26 24 0 8 20 17 49 13 19
2019 Either English or French 17 15 17 9 12 22 8 46 29 269

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 31 19 7 7 9 1 64 15 738
2019 Unilingual English 25 27 19 10 10 7 1 57 22 1886
2019 Unilingual French 35 25 11 7 5 13 5 72 14 19
2019 Either English or French 28 21 20 10 8 9 4 56 21 268
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 735
2019 Unilingual English 12 88 1882

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 36 64 85
2019 Unilingual English 38 62 238

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 77 23 85
2019 Unilingual English 69 31 238

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 238

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 85

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 85
2019 Unilingual English 8 92 238

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 85
2019 Unilingual English 22 78 238

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 85
2019 Unilingual English 10 90 238

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 85
2019 Unilingual English 56 44 234

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 85
2019 Unilingual English 21 79 234

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 85
2019 Unilingual English 20 80 234

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 4 96 234

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 24 76 85
2019 Unilingual English 26 74 234

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 85
2019 Unilingual English 23 77 234

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 3 97 234

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 85

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 85
2019 Unilingual English 9 91 234

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 85
2019 Unilingual English 12 88 234

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 85

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 85
2019 Unilingual English 14 86 234

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 85
2019 Unilingual English 0 100 234

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 85
2019 Unilingual English 13 87 234

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 85
2019 Unilingual English 28 72 229

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 85
2019 Unilingual English 10 90 229

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 6 94 229

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 85
2019 Unilingual English 18 82 229

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 6 94 229

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 4 96 229

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 85
2019 Unilingual English 10 90 229

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 85
2019 Unilingual English 6 94 229

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 48 52 85
2019 Unilingual English 52 48 229

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 6 94 210

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 9 91 210

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 2 98 210

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 2 98 210

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 210

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 210

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 8 92 210

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 7 93 210

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 28 72 210

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 5 95 210

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 43 57 210

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 66 34 210

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 3 97 210

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 14 86 210

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 737
2019 Unilingual English 18 82 1879
2019 Unilingual French 0 100 19
2019 Either English or French 17 83 269

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 16 23 4 6 29 7 47 16 734
2019 Unilingual English 16 14 25 6 9 25 5 43 21 1883
2019 Unilingual French 9 29 21 7 0 21 13 58 11 19
2019 Either English or French 17 13 25 4 8 24 8 45 18 268

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 30 19 7 5 10 2 65 14 737
2019 Unilingual English 28 26 21 7 7 10 1 60 16 1880
2019 Unilingual French 32 35 12 7 0 9 5 77 8 19
2019 Either English or French 29 25 18 6 6 10 5 64 14 266
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 27 23 14 18 0 1 44 33 737
2019 Unilingual English 19 24 21 15 20 0 1 43 35 1879
2019 Unilingual French 23 12 34 0 27 0 5 36 29 19
2019 Either English or French 22 24 22 17 13 1 1 47 31 269

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 25 27 16 13 0 0 44 29 736
2019 Unilingual English 18 25 25 17 14 0 0 43 32 1883
2019 Unilingual French 32 48 13 7 0 0 0 80 7 19
2019 Either English or French 26 32 20 11 11 0 0 58 23 269

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 30 24 15 9 0 1 51 24 731
2019 Unilingual English 25 33 22 10 8 1 1 59 18 1869
2019 Unilingual French 39 53 0 7 0 0 0 93 7 19
2019 Either English or French 35 38 14 7 4 0 2 74 12 268

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 22 24 17 16 0 1 41 34 730
2019 Unilingual English 18 23 23 15 20 0 0 42 36 1873
2019 Unilingual French 44 21 16 4 15 0 0 65 19 19
2019 Either English or French 22 31 18 11 17 0 1 54 28 268

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 27 14 7 6 0 3 72 13 735
2019 Unilingual English 46 26 13 6 6 0 3 74 12 1878
2019 Unilingual French 74 16 0 0 0 0 9 100 0 18
2019 Either English or French 58 21 9 3 6 0 4 82 9 267

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 27 21 11 11 0 0 57 22 736
2019 Unilingual English 27 31 20 11 10 0 1 59 21 1885
2019 Unilingual French 51 21 12 5 7 0 4 75 12 19
2019 Either English or French 39 28 14 10 7 1 0 68 17 269

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 35 21 10 5 1 2 62 16 730
2019 Unilingual English 26 34 21 9 7 0 1 61 17 1871
2019 Unilingual French 31 40 5 12 0 8 5 82 13 19
2019 Either English or French 35 33 20 7 4 1 1 70 10 269

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 30 26 14 9 0 1 51 23 732
2019 Unilingual English 19 32 25 13 10 1 0 52 23 1879
2019 Unilingual French 32 48 5 7 0 4 5 87 8 19
2019 Either English or French 28 36 18 13 4 1 1 64 17 268

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 29 20 15 10 1 1 55 25 731
2019 Unilingual English 24 32 21 12 10 0 0 56 22 1875
2019 Unilingual French 48 12 24 7 0 4 5 65 8 19
2019 Either English or French 32 28 24 9 6 0 0 61 15 267

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 24 18 6 8 1 1 68 14 733
2019 Unilingual English 39 28 14 10 9 0 0 67 18 1874
2019 Unilingual French 61 27 0 0 7 4 0 92 8 19
2019 Either English or French 40 27 19 8 5 1 1 68 13 268

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 34 19 9 5 0 1 67 14 728
2019 Unilingual English 28 34 20 11 7 0 0 62 18 1870
2019 Unilingual French 52 32 12 0 0 4 0 88 0 19
2019 Either English or French 34 36 18 7 4 0 0 70 11 269

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 24 13 6 5 0 2 75 11 727
2019 Unilingual English 46 25 14 7 6 0 1 73 13 1865
2019 Unilingual French 81 4 4 0 7 4 0 88 8 19
2019 Either English or French 48 28 13 5 3 0 2 78 9 267

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 14 5 3 2 1 7 89 6 728
2019 Unilingual English 69 13 6 3 3 1 5 87 7 1870
2019 Unilingual French 76 20 0 0 0 4 0 100 0 19
2019 Either English or French 64 16 9 2 2 1 5 86 4 268

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 16 7 6 6 1 2 81 12 733
2019 Unilingual English 59 17 9 5 7 1 2 78 12 1869
2019 Unilingual French 77 15 0 0 0 0 8 100 0 19
2019 Either English or French 57 19 11 3 6 1 1 79 9 265

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 25 10 6 2 0 2 81 9 731
2019 Unilingual English 47 31 12 4 4 0 1 79 9 1862
2019 Unilingual French 67 24 0 0 0 0 8 100 0 19
2019 Either English or French 53 28 8 6 3 0 1 82 9 267

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 20 8 5 6 0 1 81 11 732
2019 Unilingual English 52 22 12 7 8 0 1 74 14 1861
2019 Unilingual French 88 4 0 0 0 0 8 100 0 19
2019 Either English or French 59 20 9 5 5 0 1 81 10 263

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 19 7 3 2 0 18 86 6 726
2019 Unilingual English 52 14 6 2 2 0 25 87 5 1853
2019 Unilingual French 60 4 0 0 0 0 36 100 0 19
2019 Either English or French 59 11 3 2 1 0 25 92 4 266

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 20 7 3 0 0 4 89 3 730
2019 Unilingual English 53 26 11 4 3 0 3 81 7 1865
2019 Unilingual French 68 12 0 0 0 0 20 100 0 19
2019 Either English or French 60 20 9 2 5 0 4 83 8 267

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 13 7 3 3 0 3 86 7 730
2019 Unilingual English 62 19 9 3 4 1 2 84 7 1869
2019 Unilingual French 75 16 0 5 0 0 4 95 5 19
2019 Either English or French 57 21 12 4 3 0 3 81 7 266

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 26 12 4 2 0 2 82 6 729
2019 Unilingual English 53 29 10 4 2 0 2 84 6 1862
2019 Unilingual French 62 21 9 0 0 0 8 90 0 19
2019 Either English or French 55 26 13 3 1 0 2 83 4 265

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 32 35 14 4 0 0 47 18 737
2019 Unilingual English 14 32 34 14 7 0 0 46 21 1883
2019 Unilingual French 38 44 13 0 5 0 0 82 5 19
2019 Either English or French 22 34 29 9 5 0 0 56 14 271

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 21 35 23 11 0 0 34 31 733
2019 Unilingual English 15 19 40 17 8 0 0 26 35 1865
2019 Unilingual French 0 5 29 33 25 0 8 63 5 19
2019 Either English or French 12 19 35 23 11 0 0 34 31 266

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 42 17 7 4 2 0 71 11 735
2019 Unilingual English 26 40 15 11 7 1 0 67 18 1874
2019 Unilingual French 28 32 23 5 7 0 5 64 13 19
2019 Either English or French 26 36 21 9 5 3 1 65 14 270

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 35 22 15 8 2 0 54 24 735
2019 Unilingual English 18 33 19 17 13 1 0 51 30 1878
2019 Unilingual French 20 49 7 16 7 0 0 69 23 19
2019 Either English or French 25 28 22 13 10 2 0 55 23 270
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 736
2019 Unilingual English 20 80 1881
2019 Unilingual French 0 100 19
2019 Either English or French 22 78 271

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 79 21 137
2019 Unilingual English 82 18 392
2019 Either English or French 78 22 58

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 31 2 9 2 1 0 86 11 110
2019 Unilingual English 47 33 7 9 4 0 0 80 13 316
2019 Either English or French 42 26 15 17 0 0 0 68 17 46
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 27 28 13 12 1 0 18 82 738
2019 Unilingual English 18 29 22 14 14 2 0 18 82 1867
2019 Unilingual French 23 32 13 11 16 0 5 24 76 19
2019 Either English or French 23 30 21 13 9 1 2 23 77 270

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 65 35 589
2019 Unilingual English 62 38 1489
2019 Unilingual French 67 33 13
2019 Either English or French 63 37 194

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 36 64 580
2019 Unilingual English 39 61 1473
2019 Unilingual French 35 65 14
2019 Either English or French 37 63 193

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 19 18 19 26 1 10 29 51 581
2019 Unilingual English 9 21 20 18 25 1 6 32 46 1477
2019 Unilingual French 0 6 19 21 26 0 28 8 66 14
2019 Either English or French 11 18 21 16 26 1 7 31 46 191

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 11 15 21 39 1 10 16 67 579
2019 Unilingual English 4 15 15 19 41 1 5 20 64 1481
2019 Unilingual French 0 15 0 34 39 0 12 17 83 14
2019 Either English or French 9 15 18 15 38 2 3 25 56 192

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 18 16 14 10 1 7 56 27 729
2019 Unilingual English 34 19 16 11 14 2 5 57 26 1866
2019 Unilingual French 34 20 5 9 17 0 16 65 30 19
2019 Either English or French 36 22 16 10 6 3 7 64 18 268
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