2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 56 35 3 6 0 0 0 91 6 86
2019 PS-02 36 43 7 14 0 0 0 79 14 14
2019 PS-04 58 35 4 4 0 0 0 92 4 26
2019 PS-05 39 56 0 6 0 0 0 94 6 18
2017 PS 47 33 9 6 4 0 0 81 10 57
2017 PS-04 47 32 16 0 5 0 0 79 5 19
2017 PS-05 53 24 17 6 0 0 0 77 6 15
2014 PS 41 48 2 8 0 0 0 89 8 47
2014 PS-04 42 58 0 0 0 0 0 100 0 10
2014 PS-05 44 51 0 5 0 0 0 95 5 20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 78 14 1 2 2 0 2 94 5 86
2019 PS-02 93 7 0 0 0 0 0 100 0 14
2019 PS-04 77 8 0 8 4 0 4 88 12 26
2019 PS-05 78 17 0 0 0 0 6 100 0 18
2017 PS 80 14 0 0 5 0 2 95 5 56
2017 PS-04 72 11 0 0 11 0 6 88 12 18
2017 PS-05 82 18 0 0 0 0 0 100 0 15
2014 PS 87 10 2 2 0 0 0 97 2 47
2014 PS-04 67 17 8 8 0 0 0 83 8 10
2014 PS-05 90 10 0 0 0 0 0 100 0 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 53 26 7 11 2 0 1 80 13 85
2019 PS-02 36 21 14 29 0 0 0 57 29 14
2019 PS-04 60 28 4 4 4 0 0 88 8 25
2019 PS-05 56 17 6 17 6 0 0 72 22 18
2017 PS 46 25 13 3 10 2 2 73 14 57
2017 PS-04 47 32 11 0 5 5 0 83 5 19
2017 PS-05 53 35 0 6 6 0 0 88 12 15
2014 PS 47 30 4 12 7 0 0 77 19 47
2014 PS-04 29 62 8 0 0 0 0 92 0 10
2014 PS-05 44 20 5 15 15 0 0 65 30 20

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 47 31 12 6 2 0 2 80 8 85
2019 PS-02 36 21 29 14 0 0 0 57 14 14
2019 PS-04 52 32 8 4 0 0 4 88 4 25
2019 PS-05 28 44 17 6 6 0 0 72 11 18
2018 PS 35 46 9 9 1 0 0 81 10 69
2018 PS-04 27 45 18 9 0 0 0 73 9 22
2018 PS-05 26 47 5 16 5 0 0 74 21 19
2017 PS 33 32 17 9 8 0 0 66 17 57
2017 PS-04 31 21 32 0 16 0 0 52 16 19
2017 PS-05 41 24 17 18 0 0 0 65 18 15
2014 PS 38 36 10 8 9 0 0 74 16 47
2014 PS-04 42 29 0 8 21 0 0 71 29 10
2014 PS-05 44 35 5 5 10 0 0 80 15 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 55 31 6 6 1 0 1 87 7 85
2019 PS-02 50 36 7 7 0 0 0 86 7 14
2019 PS-04 58 35 4 4 0 0 0 92 4 26
2019 PS-05 41 29 18 12 0 0 0 71 12 17
2017 PS 45 29 10 9 4 0 3 76 14 56
2017 PS-04 33 56 6 0 6 0 0 89 6 18
2017 PS-05 53 12 23 12 0 0 0 65 12 15
2014 PS 47 30 7 11 5 0 0 78 15 47
2014 PS-04 50 33 0 17 0 0 0 83 17 10
2014 PS-05 44 25 15 5 10 0 0 70 15 20

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 53 32 5 6 2 0 2 87 8 85
2019 PS-02 50 29 7 7 7 0 0 79 14 14
2019 PS-04 58 27 8 8 0 0 0 85 8 26
2019 PS-05 35 47 6 12 0 0 0 82 12 17
2018 PS 46 33 13 3 1 0 3 82 4 69
2018 PS-04 50 32 14 0 5 0 0 82 5 22
2018 PS-05 42 47 5 5 0 0 0 89 5 19
2017 PS 53 22 13 2 5 2 5 80 7 56
2017 PS-04 44 17 22 6 5 5 0 65 12 18
2017 PS-05 53 30 17 0 0 0 0 83 0 15
2014 PS 44 31 15 4 6 0 0 74 10 46
2014 PS-04 71 8 0 12 8 0 0 79 21 10
2014 PS-05 49 25 15 0 10 0 0 75 10 20

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 53 34 9 1 2 0 0 87 4 85
2019 PS-02 21 64 14 0 0 0 0 86 0 14
2019 PS-04 50 31 12 0 8 0 0 81 8 26
2019 PS-05 59 29 6 6 0 0 0 88 6 17
2018 PS 46 43 7 3 0 0 0 90 3 69
2018 PS-04 50 41 9 0 0 0 0 91 0 22
2018 PS-05 37 53 5 5 0 0 0 89 5 19
2017 PS 44 39 13 3 2 0 0 83 5 57
2017 PS-04 26 37 21 11 5 0 0 63 16 19
2017 PS-05 59 24 17 0 0 0 0 83 0 15
2014 PS 35 45 9 4 7 0 0 80 11 47
2014 PS-04 42 29 21 8 0 0 0 71 8 10
2014 PS-05 39 41 0 5 15 0 0 80 20 20

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 35 36 12 12 5 1 0 72 16 86
2019 PS-02 14 43 14 21 7 0 0 57 29 14
2019 PS-04 50 23 15 12 0 0 0 73 12 26
2019 PS-05 22 44 11 17 6 0 0 67 22 18
2018 PS 38 34 12 7 9 0 0 72 16 68
2018 PS-04 55 9 23 5 9 0 0 64 14 22
2018 PS-05 32 37 11 5 16 0 0 68 21 19
2017 PS 33 31 19 7 6 2 2 66 14 57
2017 PS-04 16 26 26 11 10 5 5 47 23 19
2017 PS-05 42 35 23 0 0 0 0 77 0 15
2014 PS 20 46 13 8 13 0 0 66 21 47
2014 PS-04 21 29 29 8 12 0 0 50 21 10
2014 PS-05 24 56 5 0 15 0 0 80 15 20

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 48 38 5 8 1 0 0 86 9 86
2019 PS-02 21 64 7 7 0 0 0 86 7 14
2019 PS-04 42 38 8 8 4 0 0 81 12 26
2019 PS-05 50 33 6 11 0 0 0 83 11 18
2018 PS 46 41 6 4 3 0 0 87 7 69
2018 PS-04 55 27 9 9 0 0 0 82 9 22
2018 PS-05 37 53 0 0 11 0 0 89 11 19
2017 PS 48 34 10 5 3 0 0 82 8 56
2017 PS-04 39 28 11 17 6 0 0 67 22 18
2017 PS-05 35 53 12 0 0 0 0 88 0 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 56 30 7 5 2 0 0 86 7 86
2019 PS-02 43 43 7 7 0 0 0 86 7 14
2019 PS-04 54 23 8 8 8 0 0 77 15 26
2019 PS-05 56 33 11 0 0 0 0 89 0 18
2018 PS 59 35 4 0 0 1 0 96 0 69
2018 PS-04 64 36 0 0 0 0 0 100 0 22
2018 PS-05 47 42 11 0 0 0 0 89 0 19
2017 PS 49 32 13 3 2 2 0 82 5 55
2017 PS-04 44 28 17 5 5 0 0 72 11 18
2017 PS-05 50 25 24 0 0 0 0 76 0 14
2014 PS 43 43 9 4 2 0 0 85 6 47
2014 PS-04 42 50 8 0 0 0 0 92 0 10
2014 PS-05 59 20 15 0 5 0 0 80 5 20

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 45 34 6 9 6 0 0 79 15 86
2019 PS-02 21 57 7 7 7 0 0 79 14 14
2019 PS-04 62 19 0 12 8 0 0 81 19 26
2019 PS-05 39 28 17 11 6 0 0 67 17 18
2018 PS 48 29 7 9 7 0 0 77 16 69
2018 PS-04 50 18 9 14 9 0 0 68 23 22
2018 PS-05 32 42 5 11 11 0 0 74 21 19
2017 PS 50 23 10 9 5 3 0 76 14 57
2017 PS-04 42 16 11 16 10 5 0 61 28 19
2017 PS-05 53 35 12 0 0 0 0 88 0 15

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 69 25 4 2 0 0 0 94 2 85
2019 PS-02 50 43 0 7 0 0 0 93 7 14
2019 PS-04 58 35 4 4 0 0 0 92 4 26
2019 PS-05 82 6 12 0 0 0 0 88 0 17
2018 PS 72 24 4 0 0 0 0 96 0 68
2018 PS-04 73 18 9 0 0 0 0 91 0 22
2018 PS-05 67 28 6 0 0 0 0 94 0 18
2017 PS 65 27 6 0 2 0 0 92 2 57
2017 PS-04 37 42 16 0 5 0 0 79 5 19
2017 PS-05 88 12 0 0 0 0 0 100 0 15
2014 PS 69 29 0 0 2 0 0 98 2 47
2014 PS-04 58 42 0 0 0 0 0 100 0 10
2014 PS-05 75 20 0 0 5 0 0 95 5 20

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 36 33 16 7 5 1 2 71 12 86
2019 PS-02 14 43 14 14 14 0 0 57 29 14
2019 PS-04 54 31 12 0 0 4 0 88 0 26
2019 PS-05 28 39 22 11 0 0 0 67 11 18
2018 PS 29 41 17 6 7 0 0 70 13 69
2018 PS-04 27 45 9 9 9 0 0 73 18 22
2018 PS-05 42 37 5 5 11 0 0 79 16 19
2017 PS 37 22 17 14 3 2 5 63 18 56
2017 PS-04 37 16 21 16 5 5 0 55 22 19
2017 PS-05 42 24 35 0 0 0 0 65 0 15
2014 PS 15 48 12 15 9 0 0 63 25 47
2014 PS-04 8 58 0 21 12 0 0 67 33 10
2014 PS-05 24 41 15 10 10 0 0 65 20 20

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 43 29 10 12 2 0 3 75 14 86
2019 PS-02 29 36 14 14 7 0 0 64 21 14
2019 PS-04 58 23 0 15 4 0 0 81 19 26
2019 PS-05 39 33 17 11 0 0 0 72 11 18
2018 PS 35 35 18 4 6 0 1 72 10 68
2018 PS-04 38 38 19 5 0 0 0 76 5 21
2018 PS-05 37 47 0 0 16 0 0 84 16 19
2017 PS 44 19 14 11 6 5 2 67 18 57
2017 PS-04 37 21 11 11 16 5 0 61 28 19
2017 PS-05 59 12 29 0 0 0 0 71 0 15
2014 PS 27 50 7 9 7 0 0 77 16 47
2014 PS-04 8 58 25 8 0 0 0 67 8 10
2014 PS-05 34 46 5 5 10 0 0 80 15 20

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 51 32 6 6 4 0 1 84 10 84
2019 PS-02 36 36 7 14 7 0 0 71 21 14
2019 PS-04 44 40 8 4 4 0 0 84 8 25
2019 PS-05 47 35 0 12 6 0 0 82 18 17
2018 PS 43 39 10 4 3 0 0 83 7 69
2018 PS-04 50 27 18 5 0 0 0 77 5 22
2018 PS-05 37 47 5 5 5 0 0 84 11 19
2017 PS 49 22 6 15 8 0 0 71 23 57
2017 PS-04 42 16 16 16 11 0 0 58 26 19
2017 PS-05 65 6 0 23 6 0 0 71 29 15
2014 PS 20 49 11 13 7 0 0 69 20 47
2014 PS-04 8 42 21 29 0 0 0 50 29 10
2014 PS-05 29 41 15 0 15 0 0 70 15 20

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 59 31 4 5 2 0 0 89 7 85
2019 PS-02 43 43 0 14 0 0 0 86 14 14
2019 PS-04 72 12 8 4 4 0 0 84 8 25
2019 PS-05 50 39 6 0 6 0 0 89 6 18
2018 PS 67 25 6 1 1 0 0 91 3 69
2018 PS-04 64 27 9 0 0 0 0 91 0 22
2018 PS-05 63 32 0 0 5 0 0 95 5 19
2017 PS 55 30 8 3 3 0 0 86 7 55
2017 PS-04 39 33 6 11 11 0 0 72 22 18
2017 PS-05 63 19 18 0 0 0 0 82 0 14
2014 PS 45 41 10 3 0 0 0 87 3 47
2014 PS-04 58 25 8 8 0 0 0 83 8 10
2014 PS-05 49 35 15 0 0 0 0 85 0 20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 40 26 29 2 1 0 1 67 4 84
2019 PS-02 36 36 29 0 0 0 0 71 0 14
2019 PS-04 44 32 24 0 0 0 0 76 0 25
2019 PS-05 24 29 41 6 0 0 0 53 6 17
2018 PS 29 46 10 3 4 0 7 81 8 69
2018 PS-04 18 55 18 0 9 0 0 73 9 22
2018 PS-05 32 37 11 11 5 0 5 72 17 19
2017 PS 33 27 26 5 3 0 7 64 9 57
2017 PS-04 37 16 21 11 11 0 5 55 22 19
2017 PS-05 12 47 41 0 0 0 0 59 0 15
2014 PS 25 26 20 21 5 0 5 53 27 47
2014 PS-04 33 17 33 17 0 0 0 50 17 10
2014 PS-05 11 24 20 30 10 0 5 36 43 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 5 20 26 25 24 1 0 49 25 85
2019 PS-02 0 21 43 29 7 0 0 36 21 14
2019 PS-04 0 15 15 35 35 0 0 69 15 26
2019 PS-05 18 35 24 18 6 0 0 24 53 17
2018 PS 7 22 24 28 13 0 6 44 31 68
2018 PS-04 5 33 24 14 19 0 5 35 40 21
2018 PS-05 11 26 21 26 11 0 5 39 39 19
2017 PS 5 12 35 16 19 2 12 41 19 55
2017 PS-04 12 24 29 12 18 6 0 31 38 17
2017 PS-05 6 6 47 23 12 0 6 37 13 15
2014 PS 15 23 41 16 3 0 2 19 38 47
2014 PS-04 21 25 29 17 8 0 0 25 46 10
2014 PS-05 15 21 46 10 3 0 5 14 38 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 6 9 25 25 32 2 1 59 16 85
2019 PS-02 0 14 36 29 21 0 0 50 14 14
2019 PS-04 0 19 15 27 38 0 0 65 19 26
2019 PS-05 24 0 29 35 12 0 0 47 24 17
2018 PS 4 12 22 30 25 3 4 59 17 69
2018 PS-04 5 5 32 27 23 5 5 55 10 22
2018 PS-05 5 16 26 16 26 5 5 47 24 19
2017 PS 13 7 27 20 19 2 14 45 23 53
2017 PS-04 13 19 25 13 19 6 6 36 36 16
2017 PS-05 6 6 41 30 12 0 6 44 13 15
2014 PS 9 11 29 35 6 5 5 46 22 45
2014 PS-04 21 17 21 21 8 12 0 33 43 10
2014 PS-05 11 5 37 32 9 0 5 44 17 19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 6 13 26 17 31 6 1 53 20 86
2019 PS-02 0 21 21 29 21 7 0 54 23 14
2019 PS-04 0 12 23 15 42 8 0 63 13 26
2019 PS-05 17 17 33 17 17 0 0 33 33 18
2018 PS 4 14 16 35 23 3 4 63 20 69
2018 PS-04 5 14 14 36 27 0 5 67 19 22
2018 PS-05 0 21 26 21 16 11 5 44 25 19
2017 PS 7 8 29 14 19 6 17 44 18 55
2017 PS-04 6 6 29 18 23 12 6 50 15 17
2017 PS-05 12 0 53 18 12 0 6 31 13 15
2014 PS 14 10 21 35 7 8 4 48 28 46
2014 PS-04 12 8 38 21 8 12 0 33 24 10
2014 PS-05 27 5 16 32 9 5 5 46 36 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 5 4 21 31 37 1 1 70 9 84
2019 PS-02 0 0 38 38 15 0 8 58 0 13
2019 PS-04 0 0 12 35 54 0 0 88 0 26
2019 PS-05 11 17 28 28 17 0 0 44 28 18
2018 PS 3 12 13 35 32 0 6 71 15 69
2018 PS-04 5 5 18 36 32 0 5 71 10 22
2018 PS-05 0 21 16 26 32 0 5 61 22 19
2017 PS 7 2 23 25 26 4 14 61 10 55
2017 PS-04 12 6 23 24 23 0 12 53 20 17
2017 PS-05 6 0 24 30 29 6 6 66 7 15
2014 PS 5 12 24 31 20 2 6 56 19 47
2014 PS-04 0 8 29 33 21 0 8 59 9 10
2014 PS-05 10 15 30 25 9 5 5 38 28 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 11 11 21 19 33 2 4 55 23 85
2019 PS-02 14 21 14 29 21 0 0 50 36 14
2019 PS-04 4 8 23 19 38 4 4 63 13 26
2019 PS-05 12 18 29 24 18 0 0 41 29 17
2018 PS 6 12 14 32 28 0 9 65 19 69
2018 PS-04 5 5 18 32 36 0 5 71 10 22
2018 PS-05 11 26 16 16 26 0 5 44 39 19
2017 PS 10 5 34 11 20 2 18 39 19 55
2017 PS-04 24 0 24 18 18 0 17 43 29 17
2017 PS-05 6 12 53 6 18 0 6 25 19 15
2014 PS 15 17 20 28 9 0 11 42 36 46
2014 PS-04 12 17 17 37 17 0 0 54 29 10
2014 PS-05 21 21 16 22 9 0 11 34 48 19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 2 15 16 30 28 6 2 63 19 86
2019 PS-02 0 21 29 29 21 0 0 50 21 14
2019 PS-04 0 19 15 23 35 8 0 63 21 26
2019 PS-05 6 17 11 44 17 0 6 65 24 18
2018 PS 7 6 22 23 25 6 12 58 16 69
2018 PS-04 0 5 32 27 23 9 5 58 5 22
2018 PS-05 11 11 26 16 26 5 5 47 24 19
2017 PS 8 11 20 21 19 6 15 51 24 56
2017 PS-04 6 17 22 11 28 11 5 46 27 18
2017 PS-05 6 6 24 35 12 12 6 57 15 15
2014 PS 8 11 14 33 22 0 13 62 21 46
2014 PS-04 8 8 21 0 62 0 0 62 17 10
2014 PS-05 11 16 16 37 14 0 5 55 29 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 7 14 21 22 28 5 2 54 23 85
2019 PS-02 8 15 38 15 15 0 8 33 25 13
2019 PS-04 0 23 15 15 42 4 0 60 24 26
2019 PS-05 17 17 28 22 17 0 0 39 33 18
2018 PS 6 12 21 26 26 4 4 58 19 68
2018 PS-04 0 14 24 14 38 5 5 58 16 21
2018 PS-05 11 5 21 26 21 11 5 56 19 19
2017 PS 12 16 27 11 14 5 15 32 35 56
2017 PS-04 17 11 28 17 11 5 11 33 33 18
2017 PS-05 6 12 53 18 6 6 0 25 19 15
2014 PS 16 12 19 33 15 0 5 51 29 46
2014 PS-04 12 38 8 33 8 0 0 42 50 10
2014 PS-05 21 11 27 22 14 0 5 38 34 19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 6 5 28 28 33 1 0 61 11 86
2019 PS-02 7 0 43 36 14 0 0 50 7 14
2019 PS-04 0 8 23 19 50 0 0 69 8 26
2019 PS-05 17 6 33 22 22 0 0 44 22 18
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 67 12 6 1 6 1 7 86 8 86
2019 PS-02 64 29 0 0 0 0 7 100 0 14
2019 PS-04 73 12 8 0 8 0 0 85 8 26
2019 PS-05 72 11 0 0 6 0 11 94 6 18
2017 PS 73 8 3 3 1 0 11 91 5 57
2017 PS-04 68 11 5 5 0 0 11 88 6 19
2017 PS-05 82 18 0 0 0 0 0 100 0 15
2014 PS 84 6 7 2 0 0 2 91 2 47
2014 PS-04 50 17 25 8 0 0 0 67 8 10
2014 PS-05 85 5 5 0 0 0 5 95 0 20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 31 23 13 10 10 5 7 62 24 86
2019 PS-02 14 14 21 21 7 14 7 36 36 14
2019 PS-04 38 19 12 15 12 0 4 60 28 26
2019 PS-05 22 33 28 0 11 6 0 59 12 18
2018 PS 25 28 19 12 6 3 7 59 20 68
2018 PS-04 27 36 14 14 5 5 0 67 19 22
2018 PS-05 21 42 16 5 16 0 0 63 21 19
2017 PS 21 21 21 15 8 11 3 48 27 57
2017 PS-04 21 26 0 16 21 16 0 56 44 19
2017 PS-05 18 30 35 12 0 6 0 50 13 15
2014 PS 28 30 6 22 10 2 2 61 34 47
2014 PS-04 17 0 12 33 29 8 0 18 68 10
2014 PS-05 44 25 0 20 5 0 5 73 27 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 44 20 9 14 7 2 4 68 23 85
2019 PS-02 36 7 21 29 0 7 0 46 31 14
2019 PS-04 50 19 8 23 0 0 0 69 23 26
2019 PS-05 35 35 6 12 12 0 0 71 24 17
2018 PS 37 34 12 7 6 4 0 74 14 68
2018 PS-04 32 41 9 9 9 0 0 73 18 22
2018 PS-05 32 37 11 5 11 5 0 72 17 19
2017 PS 38 32 7 11 6 3 3 75 18 56
2017 PS-04 26 37 10 5 16 5 0 67 22 19
2017 PS-05 38 31 0 24 0 6 0 74 26 14
2014 PS 35 33 8 16 8 0 0 68 24 47
2014 PS-04 42 29 0 21 8 0 0 71 29 10
2014 PS-05 44 25 10 20 0 0 0 70 20 20

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 44 27 7 12 6 1 3 74 18 86
2019 PS-02 29 36 7 14 7 7 0 69 23 14
2019 PS-04 46 19 15 19 0 0 0 65 19 26
2019 PS-05 50 33 6 6 6 0 0 83 11 18
2018 PS 47 33 8 5 5 0 3 83 9 66
2018 PS-04 43 38 10 5 5 0 0 81 10 21
2018 PS-05 53 32 0 5 11 0 0 84 16 19
2017 PS 34 44 5 8 6 0 3 81 15 55
2017 PS-04 31 42 0 11 16 0 0 74 26 19
2017 PS-05 31 44 18 6 0 0 0 76 6 14
2014 PS 39 36 7 14 5 0 0 74 19 47
2014 PS-04 54 29 8 8 0 0 0 83 8 10
2014 PS-05 44 30 5 10 10 0 0 75 20 20

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 39 33 13 6 2 4 4 77 9 85
2019 PS-02 21 57 7 7 0 7 0 85 8 14
2019 PS-04 46 27 15 8 0 4 0 76 8 26
2019 PS-05 33 33 22 6 6 0 0 67 11 18
2018 PS 36 31 18 9 1 1 3 70 11 67
2018 PS-04 33 33 19 14 0 0 0 67 14 21
2018 PS-05 42 32 16 5 5 0 0 74 11 19
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 38 19 20 3 1 3 15 70 6 86
2019 PS-02 36 21 21 7 0 0 14 67 8 14
2019 PS-04 46 15 19 4 0 4 12 73 5 26
2019 PS-05 50 11 22 0 6 0 11 69 6 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 44 28 14 6 6 1 1 74 12 86
2019 PS-02 29 50 21 0 0 0 0 79 0 14
2019 PS-04 50 19 15 12 4 0 0 69 15 26
2019 PS-05 39 33 11 6 11 0 0 72 17 18
2018 PS 43 25 19 6 6 0 1 69 12 69
2018 PS-04 55 27 5 5 9 0 0 82 14 22
2018 PS-05 37 26 26 0 11 0 0 63 11 19
2017 PS 30 44 11 5 8 0 2 76 13 57
2017 PS-04 21 21 26 11 16 0 5 44 28 19
2017 PS-05 36 41 12 6 6 0 0 76 12 15
2014 PS 36 42 9 7 6 0 0 78 13 47
2014 PS-04 17 46 8 8 21 0 0 62 29 10
2014 PS-05 39 56 5 0 0 0 0 95 0 20

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 52 20 15 6 3 2 1 75 10 86
2019 PS-02 29 36 29 0 0 0 7 69 0 14
2019 PS-04 58 15 15 12 0 0 0 73 12 26
2019 PS-05 50 11 17 11 11 0 0 61 22 18
2018 PS 46 30 12 6 3 3 0 79 9 69
2018 PS-04 45 36 9 9 0 0 0 82 9 22
2018 PS-05 37 26 16 11 11 0 0 63 21 19
2017 PS 45 37 9 3 5 0 2 83 8 57
2017 PS-04 37 42 5 5 10 0 0 79 16 19
2017 PS-05 53 18 17 6 6 0 0 71 12 15
2014 PS 56 27 6 2 7 0 2 85 9 47
2014 PS-04 50 21 0 12 17 0 0 71 29 10
2014 PS-05 65 25 5 0 0 0 5 95 0 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 49 27 10 7 3 1 2 78 11 86
2019 PS-02 29 36 36 0 0 0 0 64 0 14
2019 PS-04 54 19 4 12 4 0 8 79 17 26
2019 PS-05 44 17 11 17 11 0 0 61 28 18
2018 PS 44 34 9 9 3 1 0 79 12 68
2018 PS-04 36 36 9 18 0 0 0 73 18 22
2018 PS-05 42 37 11 0 11 0 0 79 11 19
2017 PS 43 34 9 6 8 0 0 77 14 57
2017 PS-04 42 26 5 16 10 0 0 68 26 19
2017 PS-05 42 30 17 0 12 0 0 71 12 15
2014 PS 53 24 4 3 14 2 0 78 18 47
2014 PS-04 42 8 8 17 25 0 0 50 42 10
2014 PS-05 65 25 5 0 0 5 0 95 0 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 79 10 5 0 3 0 2 92 4 86
2019 PS-02 79 14 7 0 0 0 0 93 0 14
2019 PS-04 81 8 8 0 4 0 0 88 4 26
2019 PS-05 83 11 0 0 0 0 6 100 0 18
2017 PS 81 11 2 2 0 0 5 97 2 56
2017 PS-04 74 11 0 0 0 0 16 100 0 19
2017 PS-05 88 6 0 6 0 0 0 94 6 15
2014 PS 85 6 2 2 2 0 2 94 4 47
2014 PS-04 58 8 12 8 12 0 0 67 21 10
2014 PS-05 85 10 0 0 0 0 5 100 0 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 62 17 11 2 2 2 4 84 5 84
2019 PS-02 57 14 14 7 0 0 7 77 8 14
2019 PS-04 64 20 8 0 4 0 4 88 4 25
2019 PS-05 53 12 18 6 6 0 6 69 13 17
2017 PS 70 13 2 1 3 2 10 93 5 57
2017 PS-04 58 10 5 0 5 5 16 87 7 19
2017 PS-05 64 24 0 0 6 0 6 94 6 15
2014 PS 55 21 9 7 4 2 2 80 11 47
2014 PS-04 83 0 0 17 0 0 0 83 17 10
2014 PS-05 59 21 10 0 5 5 0 84 5 20

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 57 20 15 2 3 2 0 79 6 86
2019 PS-02 36 36 21 0 0 7 0 77 0 14
2019 PS-04 58 19 15 8 0 0 0 77 8 26
2019 PS-05 44 28 17 0 11 0 0 72 11 18
2018 PS 51 26 18 1 1 1 0 79 3 68
2018 PS-04 50 23 23 0 5 0 0 73 5 22
2018 PS-05 47 21 32 0 0 0 0 68 0 19
2017 PS 67 17 8 3 2 2 2 87 5 57
2017 PS-04 53 16 16 5 5 5 0 72 11 19
2017 PS-05 59 29 6 6 0 0 0 88 6 15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 54 28 9 4 5 0 0 82 8 85
2019 PS-02 36 50 14 0 0 0 0 86 0 14
2019 PS-04 64 16 16 4 0 0 0 80 4 25
2019 PS-05 44 28 6 11 11 0 0 72 22 18
2018 PS 54 25 12 4 3 0 1 81 7 68
2018 PS-04 52 24 19 0 5 0 0 76 5 21
2018 PS-05 53 26 11 5 5 0 0 79 11 19
2017 PS 61 19 3 2 9 3 3 85 11 57
2017 PS-04 42 26 5 0 10 5 11 81 12 19
2017 PS-05 53 29 0 6 6 6 0 87 13 15
2014 PS 43 38 2 6 8 0 4 84 14 47
2014 PS-04 29 33 0 0 29 0 8 68 32 10
2014 PS-05 59 30 0 0 5 0 5 95 5 20
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 40 34 12 3 6 3 2 78 10 86
2019 PS-02 36 36 7 7 7 0 7 77 15 14
2019 PS-04 38 31 23 0 4 4 0 72 4 26
2019 PS-05 28 39 11 11 11 0 0 67 22 18
2018 PS 41 26 9 7 4 12 1 77 13 69
2018 PS-04 64 14 5 9 0 9 0 85 10 22
2018 PS-05 37 32 16 5 11 0 0 68 16 19
2017 PS 38 29 13 5 3 12 0 77 9 57
2017 PS-04 32 21 21 10 11 5 0 55 22 19
2017 PS-05 42 47 12 0 0 0 0 88 0 15
2014 PS 30 38 9 6 8 6 2 75 15 47
2014 PS-04 21 8 29 21 8 12 0 33 33 10
2014 PS-05 31 46 0 5 5 8 5 88 12 20

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 34 43 6 8 7 2 0 79 15 86
2019 PS-02 29 57 0 7 7 0 0 86 14 14
2019 PS-04 27 42 15 12 0 4 0 72 12 26
2019 PS-05 28 44 0 17 11 0 0 72 28 18
2018 PS 42 28 13 6 9 3 0 72 15 69
2018 PS-04 64 9 5 14 5 5 0 76 19 22
2018 PS-05 37 21 26 0 16 0 0 58 16 19
2017 PS 38 29 11 9 6 7 0 72 16 57
2017 PS-04 26 26 21 10 11 5 0 55 22 19
2017 PS-05 47 35 12 6 0 0 0 82 6 15
2014 PS 24 44 13 9 8 2 0 69 17 47
2014 PS-04 8 37 38 17 0 0 0 46 17 10
2014 PS-05 34 46 0 10 5 5 0 84 16 20

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 29 38 14 8 7 3 0 70 16 86
2019 PS-02 29 36 14 14 7 0 0 64 21 14
2019 PS-04 23 50 15 4 4 4 0 76 8 26
2019 PS-05 28 28 17 17 11 0 0 56 28 18
2018 PS 31 32 15 12 4 6 0 67 17 68
2018 PS-04 41 36 0 18 0 5 0 81 19 22
2018 PS-05 32 26 26 5 11 0 0 58 16 19
2017 PS 30 28 19 9 6 8 0 63 17 57
2017 PS-04 21 37 16 10 11 5 0 61 22 19
2017 PS-05 30 41 18 6 0 6 0 75 6 15
2014 PS 25 38 13 11 8 4 0 66 21 47
2014 PS-04 8 37 33 0 0 21 0 58 0 10
2014 PS-05 39 35 5 10 10 0 0 75 20 20

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 28 30 15 14 7 5 1 62 22 86
2019 PS-02 21 21 29 29 0 0 0 43 29 14
2019 PS-04 19 35 12 27 0 8 0 58 29 26
2019 PS-05 28 33 11 6 22 0 0 61 28 18
2018 PS 25 41 12 12 9 3 0 67 21 69
2018 PS-04 32 41 5 14 9 0 0 73 23 22
2018 PS-05 21 37 21 11 11 0 0 58 21 19
2017 PS 27 25 25 7 6 10 0 57 15 57
2017 PS-04 32 16 21 11 11 11 0 53 24 19
2017 PS-05 18 42 35 6 0 0 0 59 6 15
2014 PS 23 42 13 15 8 0 0 65 23 47
2014 PS-04 8 37 42 12 0 0 0 46 12 10
2014 PS-05 34 35 10 15 5 0 0 70 20 20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 21 7 14 7 12 28 12 46 31 86
2019 PS-02 29 7 14 7 7 36 0 56 22 14
2019 PS-04 19 8 15 8 12 27 12 44 31 26
2019 PS-05 17 0 22 6 11 28 17 30 30 18
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 30 40 19 6 1 3 1 73 7 86
2019 PS-02 7 71 14 7 0 0 0 79 7 14
2019 PS-04 38 46 12 4 0 0 0 85 4 26
2019 PS-05 28 33 22 6 6 6 0 65 12 18
2018 PS 32 38 25 4 1 0 0 70 6 69
2018 PS-04 32 27 32 5 5 0 0 59 9 22
2018 PS-05 37 53 11 0 0 0 0 89 0 19
2017 PS 31 35 11 9 5 5 3 73 15 56
2017 PS-04 42 26 5 11 16 0 0 68 26 19
2017 PS-05 25 32 24 13 0 6 0 61 13 14
2014 PS 29 47 15 5 4 0 0 76 9 47
2014 PS-04 21 58 21 0 0 0 0 79 0 10
2014 PS-05 41 44 15 0 0 0 0 85 0 20

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 24 41 13 14 7 1 0 65 21 85
2019 PS-02 21 29 21 29 0 0 0 50 29 14
2019 PS-04 12 56 12 12 4 4 0 71 17 25
2019 PS-05 28 39 17 17 0 0 0 67 17 18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 36 34 13 8 4 0 5 74 12 85
2019 PS-02 21 21 21 21 7 0 7 46 31 14
2019 PS-04 31 54 12 4 0 0 0 85 4 26
2019 PS-05 47 29 12 6 6 0 0 76 12 17
2018 PS 39 32 13 6 4 0 6 75 11 69
2018 PS-04 50 27 5 9 5 0 5 81 14 22
2018 PS-05 37 42 11 5 5 0 0 79 11 19
2017 PS 35 36 17 3 5 0 5 75 8 57
2017 PS-04 37 42 11 0 10 0 0 79 10 19
2017 PS-05 42 30 29 0 0 0 0 71 0 15
2014 PS 39 41 8 0 4 5 4 87 4 47
2014 PS-04 50 29 8 0 0 12 0 90 0 10
2014 PS-05 44 41 5 0 5 5 0 89 5 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 35 35 12 7 5 5 1 75 13 85
2019 PS-02 36 43 14 0 7 0 0 79 7 14
2019 PS-04 31 38 15 8 4 4 0 72 12 26
2019 PS-05 35 41 6 12 6 0 0 76 18 17
2018 PS 38 33 16 4 4 3 1 74 9 69
2018 PS-04 36 36 5 14 5 5 0 76 19 22
2018 PS-05 47 21 21 0 11 0 0 68 11 19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 26 24 20 7 9 7 7 58 19 85
2019 PS-02 15 31 38 0 15 0 0 46 15 13
2019 PS-04 35 27 15 4 4 12 4 73 9 26
2019 PS-05 22 22 11 17 17 0 11 50 38 18
2018 PS 30 26 16 7 9 4 7 64 18 69
2018 PS-04 36 23 18 5 9 0 9 65 15 22
2018 PS-05 32 26 16 11 11 5 0 61 22 19
2017 PS 22 28 16 9 12 5 8 58 24 57
2017 PS-04 31 21 11 5 21 11 0 59 30 19
2017 PS-05 30 18 35 6 6 6 0 50 13 15
2014 PS 24 33 2 5 15 21 0 72 25 47
2014 PS-04 21 12 0 8 29 29 0 47 53 10
2014 PS-05 39 36 0 0 10 15 0 88 12 20

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 35 31 13 6 8 2 5 71 15 84
2019 PS-02 23 46 8 0 15 0 8 75 17 13
2019 PS-04 35 35 15 4 8 4 0 72 12 26
2019 PS-05 33 28 17 11 11 0 0 61 22 18
2018 PS 39 23 16 4 1 10 6 74 7 69
2018 PS-04 41 27 5 9 5 9 5 79 16 22
2018 PS-05 47 32 16 0 0 5 0 83 0 19
2017 PS 30 27 17 6 6 10 3 66 14 57
2017 PS-04 37 26 21 0 11 0 5 67 11 19
2017 PS-05 30 35 12 12 0 12 0 73 13 15
2014 PS 28 20 21 13 11 2 6 52 25 47
2014 PS-04 21 8 21 21 17 12 0 33 43 10
2014 PS-05 39 20 30 5 5 0 0 59 10 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 22 16 19 9 14 1 19 48 29 86
2019 PS-02 7 14 14 36 7 0 21 27 55 14
2019 PS-04 31 19 12 4 15 4 15 62 24 26
2019 PS-05 22 11 33 0 28 0 6 35 29 18
2018 PS 22 22 25 4 6 4 17 56 13 69
2018 PS-04 23 23 23 5 9 5 14 56 17 22
2018 PS-05 26 21 32 0 11 0 11 53 12 19
2017 PS 17 23 20 11 11 0 18 50 26 57
2017 PS-04 21 21 5 16 11 0 27 57 36 19
2017 PS-05 18 24 47 0 6 0 6 44 6 15
2014 PS 20 13 23 15 8 5 17 41 30 47
2014 PS-04 8 0 46 17 8 12 8 11 32 10
2014 PS-05 24 15 15 10 10 5 21 52 27 20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 56 17 15 0 0 3 8 83 0 86
2019 PS-02 57 7 29 0 0 0 7 69 0 14
2019 PS-04 58 23 8 0 0 4 8 91 0 26
2019 PS-05 61 17 22 0 0 0 0 78 0 18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 63 1 1 0 3 6 26 93 5 86
2019 PS-02 71 7 0 0 7 0 14 92 8 14
2019 PS-04 69 0 4 0 4 0 23 90 5 26
2019 PS-05 61 0 0 0 0 11 28 100 0 18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 52 20 8 2 5 2 10 83 8 86
2019 PS-02 21 50 7 7 0 0 14 83 8 14
2019 PS-04 69 12 8 4 4 0 4 84 8 26
2019 PS-05 44 22 22 0 6 0 6 71 6 18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 52 16 8 1 5 5 13 83 7 86
2019 PS-02 36 29 7 7 0 0 21 82 9 14
2019 PS-04 69 12 8 0 4 4 4 88 4 26
2019 PS-05 44 17 22 0 6 6 6 69 6 18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 49 13 7 3 8 6 14 77 14 86
2019 PS-02 36 14 14 7 7 0 21 64 18 14
2019 PS-04 62 12 4 4 4 8 8 86 9 26
2019 PS-05 50 11 11 6 17 0 6 65 24 18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 66 9 7 1 0 3 13 90 1 86
2019 PS-02 57 7 21 0 0 0 14 75 0 14
2019 PS-04 81 8 4 0 0 4 4 96 0 26
2019 PS-05 67 17 6 6 0 0 6 88 6 18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 76 8 2 1 2 2 8 94 4 86
2019 PS-02 79 14 0 0 0 0 7 100 0 14
2019 PS-04 88 4 8 0 0 0 0 92 0 26
2019 PS-05 72 11 0 0 11 0 6 88 12 18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 70 6 4 0 1 4 15 94 1 84
2019 PS-02 69 8 0 0 0 0 23 100 0 13
2019 PS-04 80 4 4 0 0 4 8 95 0 25
2019 PS-05 67 6 11 0 6 0 11 81 6 18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 37 27 21 6 3 2 3 68 10 86
2019 PS-02 0 50 36 0 7 0 7 54 8 14
2019 PS-04 46 23 27 4 0 0 0 69 4 26
2019 PS-05 33 28 22 11 6 0 0 61 17 18
2018 PS 32 42 14 4 1 4 1 78 6 69
2018 PS-04 36 41 5 14 0 5 0 81 14 22
2018 PS-05 37 47 11 0 5 0 0 84 5 19
2017 PS 25 31 30 6 5 3 0 58 11 57
2017 PS-04 26 37 21 5 5 5 0 67 11 19
2017 PS-05 30 35 24 6 6 0 0 65 12 15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 49 24 15 7 1 2 1 76 9 85
2019 PS-02 29 43 14 0 7 0 7 77 8 14
2019 PS-04 42 23 23 8 0 4 0 68 8 26
2019 PS-05 53 24 18 6 0 0 0 76 6 17
2018 PS 41 35 13 3 1 4 3 81 5 69
2018 PS-04 41 41 14 5 0 0 0 82 5 22
2018 PS-05 42 26 21 0 5 5 0 72 6 19
2017 PS 52 28 11 3 2 5 0 84 5 57
2017 PS-04 47 26 5 5 5 11 0 82 12 19
2017 PS-05 53 35 12 0 0 0 0 88 0 15
2014 PS 51 23 15 3 4 4 0 77 8 46
2014 PS-04 54 17 12 8 8 0 0 71 17 10
2014 PS-05 57 21 16 0 5 0 0 79 5 19

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 42 28 14 5 1 6 5 78 6 86
2019 PS-02 29 36 14 7 0 0 14 75 8 14
2019 PS-04 42 31 19 0 0 8 0 79 0 26
2019 PS-05 44 22 17 6 6 6 0 71 12 18
2018 PS 38 38 13 0 3 6 3 83 3 69
2018 PS-04 45 32 14 0 5 5 0 81 5 22
2018 PS-05 47 26 16 0 5 5 0 78 6 19
2017 PS 51 21 13 2 1 7 5 81 3 56
2017 PS-04 44 33 11 5 0 0 6 82 6 18
2017 PS-05 70 12 12 0 0 0 6 87 0 15
2014 PS 52 18 16 2 0 8 5 80 2 47
2014 PS-04 67 17 8 0 0 8 0 91 0 10
2014 PS-05 49 20 15 0 0 5 10 82 0 20

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 56 31 2 7 2 0 1 88 10 84
2019 PS-02 36 50 0 0 7 0 7 92 8 14
2019 PS-04 60 20 4 16 0 0 0 80 16 25
2019 PS-05 56 33 0 11 0 0 0 89 11 18
2018 PS 57 29 7 3 3 0 0 87 6 68
2018 PS-04 52 24 14 10 0 0 0 76 10 21
2018 PS-05 47 42 0 0 11 0 0 89 11 19
2017 PS 56 32 6 3 2 0 2 89 5 56
2017 PS-04 56 22 6 11 6 0 0 78 17 18
2017 PS-05 59 41 0 0 0 0 0 100 0 15
2014 PS 61 21 11 2 4 0 0 82 6 47
2014 PS-04 75 8 8 0 8 0 0 83 8 10
2014 PS-05 65 15 10 5 5 0 0 80 10 20

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 50 23 8 12 3 0 3 76 16 86
2019 PS-02 36 36 14 0 7 0 7 77 8 14
2019 PS-04 46 19 12 15 4 0 4 68 20 26
2019 PS-05 44 28 6 22 0 0 0 72 22 18
2018 PS 52 26 13 1 6 0 1 79 7 69
2018 PS-04 50 23 9 5 9 0 5 76 14 22
2018 PS-05 53 32 5 0 11 0 0 84 11 19
2017 PS 44 27 12 6 7 2 2 73 14 57
2017 PS-04 31 26 11 11 16 5 0 61 28 19
2017 PS-05 59 24 17 0 0 0 0 83 0 15
2014 PS 36 26 23 9 7 0 0 61 16 47
2014 PS-04 46 21 17 0 17 0 0 67 17 10
2014 PS-05 49 20 15 10 5 0 0 70 15 20

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 51 24 11 12 2 0 1 75 14 85
2019 PS-02 36 29 21 0 7 0 7 69 8 14
2019 PS-04 46 31 12 8 4 0 0 77 12 26
2019 PS-05 44 22 11 22 0 0 0 67 22 18
2018 PS 51 31 10 3 4 0 0 82 7 68
2018 PS-04 52 29 10 5 5 0 0 81 10 21
2018 PS-05 47 37 5 0 11 0 0 84 11 19
2017 PS 43 30 10 10 5 0 2 74 16 57
2017 PS-04 31 32 11 11 16 0 0 63 26 19
2017 PS-05 59 24 17 0 0 0 0 83 0 15
2014 PS 32 37 18 10 4 0 0 68 14 47
2014 PS-04 46 38 0 8 8 0 0 83 17 10
2014 PS-05 44 25 15 10 5 0 0 70 15 20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 40 24 13 8 5 2 8 71 14 86
2019 PS-02 7 36 21 14 7 0 14 50 25 14
2019 PS-04 35 38 12 4 8 0 4 76 12 26
2019 PS-05 44 22 22 11 0 0 0 67 11 18
2018 PS 57 19 12 10 1 0 1 76 12 69
2018 PS-04 55 14 18 14 0 0 0 68 14 22
2018 PS-05 63 11 11 11 5 0 0 74 16 19
2017 PS 45 22 15 6 6 2 5 71 13 57
2017 PS-04 26 21 11 5 21 5 11 56 32 19
2017 PS-05 53 18 29 0 0 0 0 71 0 15
2014 PS 36 25 18 11 6 4 0 64 18 47
2014 PS-04 46 17 21 0 8 8 0 68 9 10
2014 PS-05 54 21 5 10 5 5 0 79 16 20
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 PS 13 52 35 86
2019 PS-02 14 36 50 14
2019 PS-04 12 58 31 26
2019 PS-05 17 50 33 18
2018 PS 14 55 30 69
2018 PS-04 18 59 23 22
2018 PS-05 21 53 26 19
2017 PS 16 45 39 56
2017 PS-04 32 26 42 19
2017 PS-05 6 50 43 14
2014 PS 18 48 34 47
2014 PS-04 8 25 67 10
2014 PS-05 10 69 21 20

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 PS 36 0 0 18 27 18 11
2018 PS 40 10 10 20 20 0 10
2017 PS 30 10 30 30 0 0 10
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 21 38 15 14 2 5 5 65 18 86
2019 PS-02 7 50 14 29 0 0 0 57 29 14
2019 PS-04 23 65 4 4 0 4 0 92 4 26
2019 PS-05 33 22 22 11 6 6 0 59 18 18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 39 19 19 2 1 16 4 72 4 85
2019 PS-02 36 21 29 0 0 14 0 67 0 14
2019 PS-04 46 31 4 8 0 12 0 87 9 26
2019 PS-05 33 17 33 0 0 11 6 60 0 18
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 13 87 86
2018 PS 10 90 69

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 0 100 11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 0 100 11

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 0 100 11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 55 45 11

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 45 55 11

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 55 45 11

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 45 55 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 0 100 11

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 0 100 11

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 0 100 11

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 0 100 11

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 0 100 11

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 18 82 85
2019 PS-05 33 67 18

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 24 19 15 9 6 15 12 59 21 86
2019 PS-02 14 36 21 14 0 14 0 58 17 14
2019 PS-04 31 19 19 8 8 15 0 59 18 26
2019 PS-05 17 22 17 17 6 17 6 50 29 18
2018 PS 28 25 12 9 4 16 7 68 17 69
2018 PS-04 27 23 14 14 0 14 9 65 18 22
2018 PS-05 37 21 11 5 11 16 0 69 19 19
2017 PS 19 19 14 6 11 18 14 55 24 57
2017 PS-04 21 31 5 5 21 11 5 62 31 19
2017 PS-05 41 18 24 0 0 18 0 71 0 15
2014 PS 31 20 18 6 6 13 7 63 15 47
2014 PS-04 33 12 8 17 12 17 0 55 35 10
2014 PS-05 44 20 15 5 5 0 10 72 11 20

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 38 30 9 8 6 3 5 75 15 86
2019 PS-02 29 29 7 14 7 14 0 67 25 14
2019 PS-04 42 31 12 12 4 0 0 73 15 26
2019 PS-05 39 28 17 6 11 0 0 67 17 18
2018 PS 42 25 12 7 6 4 4 73 14 69
2018 PS-04 50 23 14 9 0 5 0 76 10 22
2018 PS-05 42 26 16 0 16 0 0 68 16 19
2017 PS 43 34 9 3 3 7 2 83 7 57
2017 PS-04 42 37 5 5 11 0 0 79 16 19
2017 PS-05 59 24 12 0 0 6 0 87 0 15
2014 PS 48 22 19 3 4 4 0 73 7 47
2014 PS-04 46 8 29 8 8 0 0 54 17 10
2014 PS-05 65 20 10 0 5 0 0 85 5 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 7 93 85
2019 PS-02 0 100 14

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 7 93 86
2019 PS-02 0 100 14

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 27 15 16 2 1 24 14 68 6 85
2019 PS-02 29 21 21 0 0 29 0 70 0 14
2019 PS-04 35 19 15 8 4 19 0 67 14 26
2019 PS-05 22 17 22 0 0 22 17 64 0 18
2018 PS 28 25 15 1 0 21 9 77 2 67
2018 PS-04 33 10 10 5 0 33 10 75 8 21
2018 PS-05 37 26 26 0 0 11 0 71 0 19
2017 PS 24 18 17 5 0 26 11 66 7 57
2017 PS-04 26 21 16 5 0 32 0 69 8 19
2017 PS-05 53 18 12 0 0 18 0 86 0 15
2014 PS 24 16 24 4 0 22 10 59 6 47
2014 PS-04 29 21 0 21 0 21 8 71 29 10
2014 PS-05 29 15 35 0 0 11 10 55 0 20

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 43 27 15 5 0 6 5 78 5 86
2019 PS-02 36 43 7 7 0 7 0 85 8 14
2019 PS-04 42 31 19 8 0 0 0 73 8 26
2019 PS-05 50 28 17 0 0 6 0 82 0 18
2018 PS 40 32 13 1 1 7 4 82 3 68
2018 PS-04 41 32 14 5 0 9 0 80 5 22
2018 PS-05 42 32 16 0 5 5 0 78 6 19
2017 PS 49 22 16 1 0 7 4 81 2 56
2017 PS-04 39 33 22 0 0 6 0 76 0 18
2017 PS-05 65 24 12 0 0 0 0 88 0 15
2014 PS 39 32 16 0 2 11 0 80 3 47
2014 PS-04 21 42 17 0 0 21 0 79 0 10
2014 PS-05 49 30 15 0 5 0 0 80 5 20
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 29 22 19 8 19 2 1 53 28 86
2019 PS-02 29 7 36 0 29 0 0 36 29 14
2019 PS-04 31 19 19 12 19 0 0 50 31 26
2019 PS-05 28 17 17 6 28 6 0 47 35 18
2018 PS 32 19 19 14 14 1 0 51 29 69
2018 PS-04 23 23 23 14 14 5 0 48 29 22
2018 PS-05 58 5 5 16 16 0 0 63 32 19
2017 PS 26 18 20 11 21 0 3 45 34 55
2017 PS-04 33 17 22 6 22 0 0 50 28 18
2017 PS-05 41 17 0 18 18 0 6 62 38 15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 34 29 21 10 3 1 1 64 14 86
2019 PS-02 7 36 36 14 7 0 0 43 21 14
2019 PS-04 46 27 15 12 0 0 0 73 12 26
2019 PS-05 33 28 17 11 6 0 6 65 18 18
2018 PS 28 28 32 6 4 0 1 57 10 68
2018 PS-04 27 27 41 0 5 0 0 55 5 22
2018 PS-05 22 17 39 17 6 0 0 39 22 18
2017 PS 42 20 21 5 8 2 3 64 14 54
2017 PS-04 35 12 24 12 12 6 0 50 25 17
2017 PS-05 35 24 35 6 0 0 0 59 6 15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 52 33 7 2 2 1 2 88 5 85
2019 PS-02 29 57 0 7 0 0 7 92 8 14
2019 PS-04 69 23 8 0 0 0 0 92 0 26
2019 PS-05 41 35 12 0 6 0 6 81 6 17
2018 PS 36 35 13 7 3 1 4 75 11 69
2018 PS-04 36 27 14 5 9 5 5 70 15 22
2018 PS-05 26 32 21 16 0 0 5 61 17 19
2017 PS 52 20 10 2 6 2 9 80 9 53
2017 PS-04 47 29 6 0 12 0 6 81 13 17
2017 PS-05 58 24 18 0 0 0 0 82 0 15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 38 18 19 16 5 2 2 58 22 85
2019 PS-02 29 7 29 29 7 0 0 36 36 14
2019 PS-04 50 15 23 12 0 0 0 65 12 26
2019 PS-05 28 28 11 17 11 0 6 59 29 18
2018 PS 20 32 20 10 9 6 3 57 21 69
2018 PS-04 14 27 23 9 14 9 5 47 26 22
2018 PS-05 21 26 21 21 11 0 0 47 32 19
2017 PS 34 11 24 9 8 3 10 53 20 55
2017 PS-04 33 5 33 11 11 0 5 41 24 18
2017 PS-05 30 24 29 6 0 6 6 60 7 15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 63 19 3 5 1 1 8 90 6 86
2019 PS-02 36 29 7 7 7 0 14 75 17 14
2019 PS-04 73 15 4 4 0 4 0 92 4 26
2019 PS-05 61 22 6 0 0 0 11 94 0 18
2018 PS 50 28 3 4 0 1 13 91 5 68
2018 PS-04 64 23 9 0 0 5 0 90 0 22
2018 PS-05 47 32 0 11 0 0 11 88 12 19
2017 PS 58 8 9 2 6 0 17 80 9 55
2017 PS-04 64 12 12 6 6 0 0 76 12 17
2017 PS-05 64 12 12 0 0 0 12 87 0 15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 53 24 7 9 4 0 4 79 13 85
2019 PS-02 21 14 29 21 0 0 14 42 25 14
2019 PS-04 69 19 4 8 0 0 0 88 8 26
2019 PS-05 47 24 6 6 12 0 6 75 19 17
2018 PS 43 28 10 6 3 1 9 79 10 68
2018 PS-04 41 27 9 9 5 5 5 75 15 22
2018 PS-05 39 28 11 11 6 0 6 71 18 18
2017 PS 47 18 13 9 5 2 7 70 16 54
2017 PS-04 41 12 12 12 6 6 12 64 22 17
2017 PS-05 53 12 24 6 6 0 0 64 12 15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 51 27 14 2 1 2 2 82 4 86
2019 PS-02 36 43 14 7 0 0 0 79 7 14
2019 PS-04 58 19 19 0 0 4 0 80 0 26
2019 PS-05 44 28 17 0 6 6 0 76 6 18
2018 PS 45 23 19 3 4 1 4 72 8 69
2018 PS-04 45 27 23 0 5 0 0 73 5 22
2018 PS-05 47 16 16 5 11 5 0 67 17 19
2017 PS 36 16 22 6 3 3 13 63 11 56
2017 PS-04 33 17 28 5 6 5 5 56 13 18
2017 PS-05 35 24 35 0 0 6 0 63 0 15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 47 34 9 3 2 3 1 84 6 86
2019 PS-02 43 43 0 7 7 0 0 86 14 14
2019 PS-04 50 38 8 0 0 4 0 92 0 26
2019 PS-05 39 33 11 6 6 6 0 76 12 18
2018 PS 48 25 17 3 4 0 3 75 7 69
2018 PS-04 45 23 23 0 9 0 0 68 9 22
2018 PS-05 58 5 26 0 5 0 5 67 6 19
2017 PS 44 13 23 5 2 3 10 66 8 55
2017 PS-04 35 12 24 12 6 6 6 53 20 17
2017 PS-05 47 12 35 6 0 0 0 59 6 15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 53 28 9 5 1 2 1 84 6 86
2019 PS-02 43 36 7 14 0 0 0 79 14 14
2019 PS-04 54 27 12 4 0 4 0 84 4 26
2019 PS-05 50 22 11 6 6 6 0 76 12 18
2018 PS 51 31 10 4 0 0 3 85 5 68
2018 PS-04 43 38 19 0 0 0 0 81 0 21
2018 PS-05 58 16 11 11 0 0 5 78 11 19
2017 PS 45 18 13 7 1 2 15 75 10 55
2017 PS-04 35 30 12 12 0 6 6 73 13 17
2017 PS-05 58 0 30 12 0 0 0 58 12 15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 55 27 11 2 1 2 1 85 4 85
2019 PS-02 21 57 21 0 0 0 0 79 0 14
2019 PS-04 64 20 12 0 0 4 0 88 0 25
2019 PS-05 39 28 11 11 6 6 0 71 18 18

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 43 30 15 7 1 2 1 76 8 86
2019 PS-02 43 43 0 14 0 0 0 86 14 14
2019 PS-04 50 27 19 0 0 4 0 80 0 26
2019 PS-05 33 33 11 11 6 6 0 71 18 18
2018 PS 46 28 14 7 3 0 1 75 10 69
2018 PS-04 55 27 18 0 0 0 0 82 0 22
2018 PS-05 47 16 21 11 5 0 0 63 16 19
2017 PS 36 17 23 5 4 3 13 62 10 52
2017 PS-04 23 18 30 6 12 6 6 46 20 17
2017 PS-05 53 27 7 13 0 0 0 80 13 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 60 20 11 5 1 2 1 83 6 85
2019 PS-02 50 21 14 14 0 0 0 71 14 14
2019 PS-04 65 15 15 0 0 4 0 84 0 26
2019 PS-05 53 29 6 6 0 6 0 88 6 17
2018 PS 61 23 9 1 0 0 6 89 2 69
2018 PS-04 73 18 9 0 0 0 0 91 0 22
2018 PS-05 63 16 21 0 0 0 0 79 0 19
2017 PS 51 20 12 3 6 2 7 77 10 55
2017 PS-04 50 11 17 0 6 5 11 73 7 18
2017 PS-05 47 29 0 12 6 0 6 81 19 15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 73 11 2 0 2 4 8 95 3 85
2019 PS-02 57 21 0 0 0 7 14 100 0 14
2019 PS-04 81 8 4 0 0 4 4 96 0 26
2019 PS-05 71 6 0 0 12 6 6 87 13 17
2018 PS 70 14 6 1 0 0 9 92 2 69
2018 PS-04 86 9 5 0 0 0 0 95 0 22
2018 PS-05 79 11 11 0 0 0 0 89 0 19

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 81 7 6 3 2 0 0 88 6 86
2019 PS-02 79 0 14 7 0 0 0 79 7 14
2019 PS-04 81 12 8 0 0 0 0 92 0 26
2019 PS-05 72 11 6 6 6 0 0 83 11 18
2018 PS 75 4 9 4 0 1 6 86 5 68
2018 PS-04 67 10 14 5 0 5 0 80 5 21
2018 PS-05 79 0 11 11 0 0 0 79 11 19
2017 PS 82 2 0 7 1 0 8 91 9 55
2017 PS-04 67 5 0 17 0 0 11 81 19 18
2017 PS-05 94 0 0 6 0 0 0 94 6 15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 57 24 12 6 0 0 1 82 6 86
2019 PS-02 57 21 14 7 0 0 0 79 7 14
2019 PS-04 58 12 23 8 0 0 0 69 8 26
2019 PS-05 33 50 11 6 0 0 0 83 6 18
2018 PS 51 29 7 4 4 0 3 83 9 68
2018 PS-04 64 14 18 5 0 0 0 77 5 22
2018 PS-05 37 42 0 5 16 0 0 79 21 19
2017 PS 59 9 12 10 3 0 7 74 14 54
2017 PS-04 50 11 22 6 5 0 5 65 12 18
2017 PS-05 50 6 13 31 0 0 0 57 31 14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 66 24 3 0 6 0 0 91 6 86
2019 PS-02 57 36 0 0 7 0 0 93 7 14
2019 PS-04 62 31 8 0 0 0 0 92 0 26
2019 PS-05 56 28 6 0 11 0 0 83 11 18
2018 PS 62 26 6 3 1 0 1 90 4 68
2018 PS-04 73 14 9 5 0 0 0 86 5 22
2018 PS-05 42 42 5 5 5 0 0 84 11 19
2017 PS 70 14 3 5 1 0 7 90 7 55
2017 PS-04 67 11 5 11 0 0 5 83 12 18
2017 PS-05 71 17 6 6 0 0 0 88 6 15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 60 9 1 0 0 0 29 98 0 85
2019 PS-02 71 7 0 0 0 0 21 100 0 14
2019 PS-04 58 8 0 0 0 0 35 100 0 26
2019 PS-05 53 18 6 0 0 0 24 92 0 17
2018 PS 59 9 3 0 0 0 29 96 0 68
2018 PS-04 64 5 9 0 0 0 23 88 0 22
2018 PS-05 63 16 0 0 0 0 21 100 0 19
2017 PS 73 2 3 3 0 0 19 92 4 55
2017 PS-04 72 6 0 0 0 0 22 100 0 18
2017 PS-05 82 0 0 12 0 0 6 87 13 15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 72 15 8 0 2 0 2 89 2 86
2019 PS-02 50 29 14 0 7 0 0 79 7 14
2019 PS-04 85 8 4 0 0 0 4 96 0 26
2019 PS-05 61 28 6 0 6 0 0 89 6 18
2018 PS 57 25 10 0 0 0 7 89 0 68
2018 PS-04 73 18 5 0 0 0 5 95 0 22
2018 PS-05 68 16 11 0 0 0 5 89 0 19
2017 PS 56 20 8 3 3 0 9 84 7 53
2017 PS-04 59 12 6 0 12 0 12 80 13 17
2017 PS-05 58 36 6 0 0 0 0 94 0 15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 66 16 5 1 7 1 3 87 9 86
2019 PS-02 64 21 7 0 7 0 0 86 7 14
2019 PS-04 65 19 4 0 4 4 4 92 4 26
2019 PS-05 56 28 6 0 11 0 0 83 11 18
2018 PS 63 12 6 7 1 0 10 84 10 68
2018 PS-04 77 5 5 9 0 0 5 86 10 22
2018 PS-05 63 21 5 0 0 0 11 94 0 19
2017 PS 59 6 11 3 9 2 10 73 14 56
2017 PS-04 48 0 21 5 10 5 11 57 19 19
2017 PS-05 88 6 0 0 6 0 0 94 6 15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 58 34 6 2 0 0 0 92 2 86
2019 PS-02 57 43 0 0 0 0 0 100 0 14
2019 PS-04 62 31 0 8 0 0 0 92 8 26
2019 PS-05 33 44 22 0 0 0 0 78 0 18
2018 PS 57 31 6 0 0 0 6 94 0 68
2018 PS-04 68 18 9 0 0 0 5 90 0 22
2018 PS-05 58 37 0 0 0 0 5 100 0 19
2017 PS 63 14 3 3 6 2 8 86 10 55
2017 PS-04 55 17 5 5 5 0 11 81 12 18
2017 PS-05 88 6 0 0 0 6 0 100 0 15

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 24 33 31 7 3 0 1 58 11 86
2019 PS-02 0 50 29 14 7 0 0 50 21 14
2019 PS-04 31 27 31 8 0 0 4 60 8 26
2019 PS-05 6 39 44 6 6 0 0 44 11 18
2018 PS 24 43 25 6 1 0 1 67 7 68
2018 PS-04 33 38 24 5 0 0 0 71 5 21
2018 PS-05 16 32 37 11 5 0 0 47 16 19
2017 PS 22 33 32 3 6 0 3 57 10 57
2017 PS-04 16 37 21 5 16 0 5 55 22 19
2017 PS-05 18 30 47 6 0 0 0 47 6 15

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 9 13 36 27 14 0 0 41 22 85
2019 PS-02 14 21 29 36 0 0 0 36 36 14
2019 PS-04 12 8 27 35 19 0 0 54 19 26
2019 PS-05 6 22 44 17 11 0 0 28 28 18
2018 PS 7 14 35 28 14 0 1 43 22 69
2018 PS-04 5 14 18 41 23 0 0 64 18 22
2018 PS-05 11 21 53 5 11 0 0 16 32 19
2017 PS 14 15 30 30 10 0 2 40 30 57
2017 PS-04 16 16 21 37 10 0 0 47 32 19
2017 PS-05 12 18 53 18 0 0 0 18 30 15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 28 40 12 6 4 7 4 76 11 85
2019 PS-02 14 57 21 7 0 0 0 71 7 14
2019 PS-04 24 60 12 4 0 0 0 84 4 25
2019 PS-05 28 17 17 11 11 17 0 53 27 18
2018 PS 32 41 17 3 0 4 3 78 3 69
2018 PS-04 32 36 32 0 0 0 0 68 0 22
2018 PS-05 37 53 0 11 0 0 0 89 11 19
2017 PS 24 35 24 5 2 11 0 66 7 56
2017 PS-04 32 26 16 11 5 10 0 65 18 19
2017 PS-05 19 38 43 0 0 0 0 57 0 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 28 35 19 8 5 3 2 67 14 86
2019 PS-02 7 43 43 0 7 0 0 50 7 14
2019 PS-04 27 27 27 12 4 4 0 56 16 26
2019 PS-05 28 33 11 17 6 6 0 65 24 18
2018 PS 33 28 19 9 3 3 6 67 13 69
2018 PS-04 36 27 27 5 5 0 0 64 9 22
2018 PS-05 42 32 5 16 5 0 0 74 21 19
2017 PS 39 19 20 5 10 3 3 62 16 57
2017 PS-04 37 21 11 16 16 0 0 58 32 19
2017 PS-05 30 24 47 0 0 0 0 53 0 15
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 9 91 86
2019 PS-02 14 86 14
2019 PS-04 8 92 26
2019 PS-05 11 89 18
2017 PS 17 83 56
2014 PS 22 78 47
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 24 30 23 5 12 6 1 26 74 84
2019 PS-02 7 29 21 7 29 7 0 8 92 14
2019 PS-04 31 19 23 12 8 4 4 33 67 26
2019 PS-05 25 31 19 0 13 13 0 29 71 16
2018 PS 35 16 20 14 13 0 1 35 65 69
2018 PS-04 41 9 18 18 9 0 5 43 57 22
2018 PS-05 53 11 11 16 11 0 0 53 47 19
2017 PS 23 16 14 17 20 6 3 26 74 57
2017 PS-04 21 5 16 21 21 5 11 25 75 19
2017 PS-05 47 17 0 6 24 6 0 50 50 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 55 45 58
2019 PS-02 83 17 12
2019 PS-04 63 38 16
2019 PS-05 50 50 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PS 56 44 57
2019 PS-02 33 67 12
2019 PS-04 56 44 16
2019 PS-05 60 40 10
2018 PS 56 44 43
2018 PS-04 42 58 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 16 26 23 7 23 0 5 44 31 57
2019 PS-02 8 25 25 17 25 0 0 33 42 12
2019 PS-04 13 25 25 0 31 0 6 40 33 16
2019 PS-05 20 30 40 10 0 0 0 50 10 10
2018 PS 21 26 12 19 19 2 2 49 39 43
2018 PS-04 17 17 8 25 25 0 8 36 55 12
2017 PS 12 37 18 10 21 0 2 50 32 37
2017 PS-04 17 17 25 17 25 0 0 33 42 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 11 21 19 18 26 4 2 33 46 57
2019 PS-02 0 8 33 33 25 0 0 8 58 12
2019 PS-04 13 19 19 19 31 0 0 31 50 16
2019 PS-05 0 40 10 20 20 10 0 44 44 10
2018 PS 7 24 14 17 33 2 2 33 53 42
2018 PS-04 0 0 8 25 58 0 8 0 91 12
2017 PS 2 11 13 22 49 0 2 14 72 37
2017 PS-04 8 8 8 0 75 0 0 17 75 12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PS 48 20 11 5 6 4 7 76 12 84
2019 PS-02 29 29 7 14 7 0 14 67 25 14
2019 PS-04 50 19 8 4 8 4 8 78 13 26
2019 PS-05 41 24 18 0 6 6 6 73 7 17
2018 PS 51 12 9 10 6 0 12 71 19 67
2018 PS-04 45 5 9 18 0 0 23 65 24 22
2018 PS-05 72 6 0 11 6 0 6 82 18 18
Report a problem on this page
Date modified: