2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	39	44	2	12	3	82	15	216
2019	PM-01	56	31	2	11	0	87	11	91
2019	PM-03	29	50	5	10	6	79	16	62
2019	PM-04	22	50	0	19	9	72	28	32
2019	PM-05	10	80	0	10	0	90	10	10
2017	PM	32	51	4	8	5	83	13	188
2017	PM-01	46	47	2	4	1	93	6	69
2017	PM-03	30	45	3	12	10	75	22	60
2017	PM-04	12	66	7	9	5	79	14	42
2014	PM	43	42	6	5	3	85	9	184
2014	PM-01	41	41	9	7	2	82	9	90
2014	PM-03	27	53	7	9	4	80	13	45
2014	PM-04	65	35	0	0	0	100	0	29
2011	PM	44	40	4	9	3	85	12	194
2011	PM-01	59	34	2	5	0	93	5	103
2011	PM-03	22	52	2	17	7	74	24	54
2011	PM-04	27	73	0	0	0	100	0	15
2008	PM	31	50	7	9	3	81	12	58
2008	PM-01	31	46	15	8	0	77	8	13
2008	PM-03	29	50	4	14	4	79	18	28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	70	18	4	2	6	0	1	88	8	217
2019	PM-01	73	22	2	0	2	0	1	96	2	91
2019	PM-03	71	11	5	5	6	0	2	84	11	62
2019	PM-04	61	21	0	6	12	0	0	82	18	33
2019	PM-05	60	10	20	0	10	0	0	70	10	10
2017	PM	67	20	3	5	3	0	1	88	9	188
2017	PM-01	65	23	0	9	3	0	0	88	12	69
2017	PM-03	73	17	3	3	2	0	2	92	5	60
2017	PM-04	62	21	7	2	5	0	2	85	8	42
2014	PM	62	19	3	8	6	1	2	83	15	184
2014	PM-01	56	19	4	11	10	0	0	74	21	90
2014	PM-03	60	27	0	4	2	2	4	93	7	45
2014	PM-04	72	17	0	8	3	0	0	89	11	29
2011	PM	71	16	3	5	5	0	1	88	10	194
2011	PM-01	72	18	1	7	2	0	0	90	9	103
2011	PM-03	74	13	6	0	6	0	2	89	6	54
2011	PM-04	67	13	0	0	13	0	7	86	14	15
2008	PM	60	19	9	5	7	0	0	79	12	58
2008	PM-01	69	23	0	0	8	0	0	92	8	13
2008	PM-03	54	18	11	7	11	0	0	71	18	28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	39	36	6	12	8	75	19	217
2019	PM-01	54	31	2	8	5	85	13	91
2019	PM-03	29	37	10	16	8	66	24	62
2019	PM-04	36	42	6	9	6	79	15	33
2019	PM-05	20	50	0	10	20	70	30	10
2017	PM	42	35	4	13	5	77	19	188
2017	PM-01	45	31	6	15	4	75	19	69
2017	PM-03	42	40	3	7	8	82	15	60
2017	PM-04	38	38	5	17	2	76	19	42
2014	PM	41	32	7	11	8	74	19	183
2014	PM-01	31	30	10	16	12	62	28	89
2014	PM-03	42	42	4	11	0	84	11	45
2014	PM-04	72	18	7	3	0	90	3	29
2011	PM	36	35	8	13	9	71	22	194
2011	PM-01	33	33	7	17	11	66	27	103
2011	PM-03	33	39	7	15	6	72	20	54
2011	PM-04	47	40	7	0	7	87	7	15

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	25	34	12	16	12	0	60	28	215
2019	PM-01	43	35	7	10	6	0	78	16	89
2019	PM-03	16	34	8	24	18	0	50	42	62
2019	PM-04	3	39	27	18	12	0	42	30	33
2019	PM-05	10	50	10	20	10	0	60	30	10
2018	PM	28	38	8	16	9	1	67	25	179
2018	PM-01	36	36	4	13	10	0	72	23	69
2018	PM-03	22	39	8	20	12	0	61	31	51
2018	PM-04	23	30	17	17	10	3	55	28	30
2017	PM	26	35	14	16	9	0	61	25	188
2017	PM-01	34	39	7	15	4	0	74	19	69
2017	PM-03	23	30	17	17	13	0	53	30	60
2017	PM-04	12	43	22	14	9	0	55	24	42
2014	PM	33	36	8	14	8	0	70	22	184
2014	PM-01	39	40	4	11	6	0	79	17	90
2014	PM-03	16	31	16	22	16	0	47	38	45
2014	PM-04	44	31	10	14	0	0	76	14	29
2011	PM	37	34	14	8	7	0	71	15	194
2011	PM-01	50	36	8	4	3	0	85	7	103
2011	PM-03	17	37	19	15	13	0	54	28	54
2011	PM-04	33	33	20	13	0	0	67	13	15
2008	PM	24	45	10	12	7	2	70	19	58
2008	PM-01	31	38	15	15	0	0	69	15	13
2008	PM-03	21	46	11	14	7	0	68	21	28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	43	36	11	6	5	79	10	214
2019	PM-01	54	33	8	3	2	87	6	89
2019	PM-03	39	40	10	2	10	79	11	62
2019	PM-04	31	34	16	16	3	66	19	32
2019	PM-05	20	30	40	10	0	50	10	10
2017	PM	41	41	7	7	3	82	11	188
2017	PM-01	39	38	12	9	3	77	12	69
2017	PM-03	38	42	7	10	3	80	13	60
2017	PM-04	41	50	2	5	2	91	7	42
2014	PM	43	36	8	11	2	79	13	184
2014	PM-01	38	42	7	10	3	80	13	90
2014	PM-03	31	29	18	20	2	60	22	45
2014	PM-04	58	38	3	0	0	97	0	29

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	42	32	10	10	6	0	0	74	16	215
2019	PM-01	49	28	10	9	4	0	0	77	13	90
2019	PM-03	38	31	10	15	7	0	0	69	21	61
2019	PM-04	33	39	12	6	9	0	0	73	15	33
2019	PM-05	50	40	10	0	0	0	0	90	0	10
2018	PM	36	32	10	13	9	0	0	69	22	176
2018	PM-01	26	32	13	12	16	0	0	59	28	68
2018	PM-03	35	35	8	16	6	0	0	69	22	49
2018	PM-04	50	37	10	3	0	0	0	87	3	30
2017	PM	40	35	7	12	6	0	1	75	18	188
2017	PM-01	37	32	10	12	8	0	1	70	20	69
2017	PM-03	38	42	5	12	3	0	0	80	15	60
2017	PM-04	43	33	10	7	7	0	0	76	14	42
2014	PM	39	27	15	14	4	1	1	67	18	184
2014	PM-01	28	30	16	21	4	0	1	59	26	90
2014	PM-03	42	22	18	11	4	2	0	66	16	45
2014	PM-04	58	25	14	3	0	0	0	83	3	29
2011	PM	34	38	12	9	8	0	0	72	16	194
2011	PM-01	37	34	11	12	7	0	0	71	18	103
2011	PM-03	26	48	11	7	7	0	0	74	15	54
2011	PM-04	40	53	0	7	0	0	0	93	7	15

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	33	44	9	10	4	0	0	77	14	215
2019	PM-01	37	43	11	7	2	0	0	80	9	89
2019	PM-03	32	40	8	15	5	0	0	73	19	62
2019	PM-04	18	55	12	12	3	0	0	73	15	33
2019	PM-05	20	70	0	0	10	0	0	90	10	10
2018	PM	35	41	11	11	2	0	0	76	13	178
2018	PM-01	30	42	10	16	1	0	0	72	17	69
2018	PM-03	38	40	10	8	4	0	0	78	12	50
2018	PM-04	37	40	10	10	3	0	0	77	13	30
2017	PM	34	48	9	5	4	0	0	82	9	188
2017	PM-01	30	51	6	7	6	0	0	81	13	69
2017	PM-03	45	45	7	2	2	0	0	90	3	60
2017	PM-04	26	47	17	7	2	0	0	74	9	42
2014	PM	45	40	7	6	3	0	0	84	9	184
2014	PM-01	39	43	6	8	4	0	0	82	12	90
2014	PM-03	38	47	7	4	4	0	0	84	9	45
2014	PM-04	58	27	11	3	0	0	0	86	3	29
2011	PM	42	37	7	7	6	1	1	80	13	194
2011	PM-01	48	35	6	6	5	0	1	83	11	103
2011	PM-03	35	41	7	9	4	4	0	79	13	54
2011	PM-04	27	53	20	0	0	0	0	80	0	15
2008	PM	43	38	9	9	2	0	0	81	10	58
2008	PM-01	31	38	8	23	0	0	0	69	23	13
2008	PM-03	46	32	14	4	4	0	0	79	7	28

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	28	27	20	18	6	0	0	56	24	218
2019	PM-01	32	29	21	16	2	0	0	60	19	91
2019	PM-03	26	29	16	19	8	2	0	56	28	62
2019	PM-04	18	15	30	24	12	0	0	33	36	33
2019	PM-05	64	27	0	9	0	0	0	91	9	11
2018	PM	23	30	17	16	14	0	0	54	30	179
2018	PM-01	19	20	25	17	19	0	0	39	36	69
2018	PM-03	25	37	10	12	16	0	0	63	27	51
2018	PM-04	27	33	17	17	7	0	0	60	23	30
2017	PM	26	28	20	17	10	0	0	54	27	188
2017	PM-01	30	29	14	19	8	0	0	59	27	69
2017	PM-03	25	28	18	15	13	0	0	53	28	60
2017	PM-04	17	29	33	17	5	0	0	45	21	42
2014	PM	27	35	16	13	9	0	0	63	22	184
2014	PM-01	20	41	13	17	9	0	0	61	26	90
2014	PM-03	22	33	22	16	7	0	0	56	22	45
2014	PM-04	45	24	18	3	10	0	0	69	14	29
2011	PM	22	38	11	15	12	1	1	61	28	193
2011	PM-01	22	40	10	16	12	0	1	63	27	103
2011	PM-03	22	43	6	15	15	0	0	65	30	54
2011	PM-04	29	36	21	14	0	0	0	64	14	14

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	35	35	11	12	6	71	18	217
2019	PM-01	52	33	8	6	1	86	7	90
2019	PM-03	27	39	10	15	10	66	24	62
2019	PM-04	15	30	21	21	12	45	33	33
2019	PM-05	36	45	9	9	0	82	9	11
2018	PM	31	31	18	14	7	62	21	177
2018	PM-01	39	25	16	15	4	64	19	67
2018	PM-03	31	29	14	16	10	61	25	51
2018	PM-04	17	40	20	17	7	57	23	30
2017	PM	34	36	13	10	6	70	17	187
2017	PM-01	45	35	10	6	4	79	10	69
2017	PM-03	32	41	10	10	7	73	17	59
2017	PM-04	21	36	24	12	7	57	19	42

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	44	38	10	5	3	0	82	8	216
2019	PM-01	53	37	6	3	1	0	90	4	89
2019	PM-03	52	29	10	6	3	0	81	10	62
2019	PM-04	18	42	30	3	6	0	61	9	33
2019	PM-05	36	36	9	9	9	0	73	18	11
2018	PM	46	35	15	3	1	0	81	4	179
2018	PM-01	45	29	20	6	0	0	74	6	69
2018	PM-03	47	41	6	4	2	0	88	6	51
2018	PM-04	43	37	17	0	3	0	80	3	30
2017	PM	45	43	7	3	2	1	88	5	188
2017	PM-01	49	41	6	3	0	1	91	3	69
2017	PM-03	47	40	7	5	2	0	87	7	60
2017	PM-04	31	52	9	2	5	0	83	7	42
2014	PM	49	35	9	4	3	0	84	7	184
2014	PM-01	45	38	10	3	3	0	83	7	90
2014	PM-03	40	44	4	9	2	0	84	11	45
2014	PM-04	62	20	10	4	3	0	82	8	29
2011	PM	47	36	6	5	5	1	84	10	194
2011	PM-01	61	23	3	6	7	0	84	13	103
2011	PM-03	39	50	7	2	2	0	89	4	54
2011	PM-04	33	53	7	0	0	7	93	0	15
2008	PM	53	28	16	0	3	0	81	3	58
2008	PM-01	54	15	23	0	8	0	69	8	13
2008	PM-03	57	21	18	0	4	0	79	4	28

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	28	16	15	9	0	60	25	216
2019	PM-01	38	27	17	16	3	0	64	19	90
2019	PM-03	36	21	18	16	8	0	57	25	61
2019	PM-04	15	36	15	15	18	0	52	33	33
2019	PM-05	27	55	0	9	9	0	82	18	11
2018	PM	25	35	12	16	10	1	61	27	178
2018	PM-01	19	30	14	20	14	1	50	35	69
2018	PM-03	32	34	10	14	10	0	66	24	50
2018	PM-04	27	33	20	17	3	0	60	20	30
2017	PM	27	34	18	13	9	0	60	22	187
2017	PM-01	26	34	22	9	9	0	60	18	68
2017	PM-03	33	32	10	13	12	0	65	25	60
2017	PM-04	19	38	24	17	2	0	57	19	42

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	32	6	2	3	0	0	89	5	217
2019	PM-01	66	27	5	0	1	0	0	93	1	91
2019	PM-03	53	35	5	3	3	0	0	89	6	62
2019	PM-04	41	38	6	6	9	0	0	78	16	32
2019	PM-05	27	64	0	0	9	0	0	91	9	11
2018	PM	54	31	11	3	1	0	0	85	4	178
2018	PM-01	53	31	12	4	0	0	0	84	4	68
2018	PM-03	63	25	8	4	0	0	0	88	4	51
2018	PM-04	47	37	10	3	3	0	0	83	7	30
2017	PM	62	33	4	1	1	0	1	95	1	188
2017	PM-01	53	41	4	0	1	0	0	94	1	69
2017	PM-03	70	22	5	2	0	0	2	93	2	60
2017	PM-04	60	35	5	0	0	0	0	95	0	42
2014	PM	73	20	4	3	0	0	0	93	3	183
2014	PM-01	76	20	3	1	0	0	0	96	1	90
2014	PM-03	61	25	9	5	0	0	0	86	5	44
2014	PM-04	75	14	3	8	0	0	0	89	8	29
2011	PM	69	22	5	2	3	1	1	91	4	194
2011	PM-01	76	17	2	2	3	0	1	93	5	103
2011	PM-03	65	24	11	0	0	0	0	89	0	54
2011	PM-04	53	47	0	0	0	0	0	100	0	15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	28	38	9	15	9	0	0	67	24	216
2019	PM-01	26	41	12	17	4	0	0	67	21	90
2019	PM-03	35	40	3	11	8	2	0	77	20	62
2019	PM-04	22	19	19	19	22	0	0	41	41	32
2019	PM-05	27	55	0	0	18	0	0	82	18	11
2018	PM	28	29	14	16	12	1	0	58	28	178
2018	PM-01	17	26	19	22	14	1	0	44	37	69
2018	PM-03	30	40	8	10	10	2	0	71	20	50
2018	PM-04	33	30	10	10	17	0	0	63	27	30
2017	PM	28	38	11	16	6	0	1	67	22	188
2017	PM-01	23	39	13	15	11	0	0	62	25	69
2017	PM-03	30	43	8	17	0	0	2	75	17	60
2017	PM-04	26	31	17	17	9	0	0	57	26	42
2014	PM	23	36	13	16	11	0	1	60	27	184
2014	PM-01	17	26	17	22	18	0	1	43	40	90
2014	PM-03	18	56	7	9	11	0	0	73	20	45
2014	PM-04	38	31	21	10	0	0	0	69	10	29
2011	PM	34	32	13	12	8	0	1	66	21	194
2011	PM-01	28	33	15	17	7	0	1	62	24	103
2011	PM-03	43	35	6	9	7	0	0	78	17	54
2011	PM-04	47	33	13	7	0	0	0	80	7	15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	38	29	17	10	6	1	0	67	16	216
2019	PM-01	39	33	17	9	2	0	0	72	11	90
2019	PM-03	40	31	13	6	8	2	0	72	15	62
2019	PM-04	30	15	27	15	12	0	0	45	27	33
2019	PM-05	50	30	0	10	10	0	0	80	20	10
2018	PM	42	22	11	16	10	0	0	64	26	176
2018	PM-01	28	19	18	24	12	0	0	47	35	68
2018	PM-03	49	24	4	12	10	0	0	73	22	49
2018	PM-04	43	23	10	13	10	0	0	67	23	30
2017	PM	34	37	12	9	6	0	1	72	16	188
2017	PM-01	27	45	9	9	10	0	0	72	19	69
2017	PM-03	43	27	17	7	5	0	2	71	12	60
2017	PM-04	31	40	9	17	2	0	0	71	19	42
2014	PM	31	33	20	9	8	0	0	64	17	184
2014	PM-01	22	29	24	14	10	0	0	51	24	90
2014	PM-03	22	49	11	9	9	0	0	71	18	45
2014	PM-04	55	21	24	0	0	0	0	76	0	29

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	29	38	15	13	4	0	0	67	17	215
2019	PM-01	37	44	10	9	0	0	0	81	9	89
2019	PM-03	26	41	13	15	5	0	0	67	20	61
2019	PM-04	15	21	30	27	6	0	0	36	33	33
2019	PM-05	27	55	9	0	9	0	0	82	9	11
2018	PM	31	30	15	15	8	1	0	62	23	178
2018	PM-01	25	29	16	19	10	1	0	54	29	69
2018	PM-03	33	31	14	14	8	0	0	65	22	51
2018	PM-04	40	30	13	7	10	0	0	70	17	30
2017	PM	38	30	14	13	4	0	0	69	17	188
2017	PM-01	37	35	13	11	4	0	0	72	15	69
2017	PM-03	43	25	10	20	2	0	0	68	22	60
2017	PM-04	31	28	24	10	7	0	0	60	17	42
2014	PM	40	32	15	8	5	0	0	72	14	184
2014	PM-01	32	33	20	7	8	0	0	66	14	90
2014	PM-03	36	33	13	13	4	0	0	69	18	45
2014	PM-04	55	31	10	0	3	0	0	86	3	29
2011	PM	45	35	10	4	5	0	1	81	9	194
2011	PM-01	51	32	13	1	3	0	0	83	4	103
2011	PM-03	41	39	4	7	9	0	0	80	17	54
2011	PM-04	40	47	0	7	0	0	7	93	7	15

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	40	40	9	8	2	0	0	81	11	218
2019	PM-01	47	37	9	7	0	0	0	85	7	91
2019	PM-03	39	40	8	11	2	0	0	79	13	62
2019	PM-04	21	52	15	6	6	0	0	73	12	33
2019	PM-05	36	55	0	0	9	0	0	91	9	11
2018	PM	41	36	12	7	3	0	0	77	11	179
2018	PM-01	35	35	16	9	6	0	0	70	14	69
2018	PM-03	47	39	8	4	2	0	0	86	6	51
2018	PM-04	40	33	17	7	3	0	0	73	10	30
2017	PM	43	42	8	4	2	1	0	85	7	188
2017	PM-01	45	38	7	8	3	0	0	82	10	69
2017	PM-03	53	32	7	3	2	3	0	88	5	60
2017	PM-04	24	59	15	0	2	0	0	83	2	42
2014	PM	54	30	9	3	3	0	0	85	6	184
2014	PM-01	51	32	11	3	2	0	0	83	6	90
2014	PM-03	51	29	9	4	7	0	0	80	11	45
2014	PM-04	58	31	8	3	0	0	0	89	3	29
2011	PM	51	34	6	4	5	1	1	85	9	194
2011	PM-01	56	33	3	3	4	0	1	90	7	103
2011	PM-03	41	37	11	6	4	2	0	79	9	54
2011	PM-04	40	53	7	0	0	0	0	93	0	15
2008	PM	48	40	7	3	2	0	0	88	5	58
2008	PM-01	38	38	15	8	0	0	0	77	8	13
2008	PM-03	54	36	7	0	4	0	0	89	4	28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	21	16	12	12	0	1	59	25	212
2019	PM-01	58	19	13	2	6	0	2	79	8	88
2019	PM-03	23	23	21	18	13	2	0	47	32	61
2019	PM-04	25	19	13	22	19	0	3	45	42	32
2019	PM-05	10	40	20	20	10	0	0	50	30	10
2018	PM	30	20	21	12	15	1	2	51	27	176
2018	PM-01	40	15	22	9	10	1	3	57	20	68
2018	PM-03	12	29	22	16	18	0	2	42	35	49
2018	PM-04	33	27	17	10	13	0	0	60	23	30
2017	PM	36	22	14	12	13	0	3	60	25	188
2017	PM-01	55	19	8	7	6	0	6	78	14	69
2017	PM-03	30	28	13	13	13	0	2	59	27	60
2017	PM-04	26	20	24	9	21	0	0	46	31	42
2014	PM	40	23	17	7	10	1	3	65	18	183
2014	PM-01	60	20	10	5	0	0	6	84	5	89
2014	PM-03	20	13	27	11	27	2	0	34	39	45
2014	PM-04	25	34	24	0	17	0	0	59	17	29
2011	PM	42	24	16	9	6	0	3	68	15	194
2011	PM-01	64	24	6	1	1	0	4	92	2	103
2011	PM-03	17	20	31	15	13	0	4	38	29	54
2011	PM-04	13	40	27	20	0	0	0	53	20	15
2008	PM	30	21	23	14	11	0	2	52	25	57
2008	PM-01	33	17	25	8	8	0	8	55	18	12
2008	PM-03	25	25	21	18	11	0	0	50	29	28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	14	23	33	17	10	1	1	28	39	218
2019	PM-01	8	14	36	20	15	3	3	38	24	91
2019	PM-03	13	29	31	18	10	0	0	27	42	62
2019	PM-04	27	36	24	12	0	0	0	12	64	33
2019	PM-05	45	18	18	18	0	0	0	18	64	11
2018	PM	21	21	31	18	9	0	1	27	41	180
2018	PM-01	19	26	21	20	14	0	0	34	44	70
2018	PM-03	18	20	41	20	2	0	0	22	37	51
2018	PM-04	27	27	23	17	3	0	3	21	55	30
2017	PM	14	21	35	16	11	1	2	27	36	186
2017	PM-01	4	22	38	14	17	0	4	33	28	69
2017	PM-03	5	24	39	17	14	2	0	31	29	59
2017	PM-04	31	17	32	19	0	0	0	19	48	41
2014	PM	9	25	35	17	10	1	4	28	35	182
2014	PM-01	11	21	26	23	13	0	6	38	34	89
2014	PM-03	4	33	44	7	7	2	2	14	39	45
2014	PM-04	14	25	39	15	7	0	0	22	39	28
2011	PM	9	19	35	20	11	2	4	34	29	192
2011	PM-01	4	10	33	27	20	1	5	50	15	102
2011	PM-03	13	28	44	9	4	0	2	13	42	54
2011	PM-04	14	14	57	14	0	0	0	14	29	14
2008	PM	17	21	33	26	3	0	0	29	38	58
2008	PM-01	15	38	15	31	0	0	0	31	54	13
2008	PM-03	14	21	32	25	7	0	0	32	36	28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	16	20	27	19	14	1	1	35	37	216
2019	PM-01	9	9	29	22	26	2	3	51	19	91
2019	PM-03	18	25	26	23	8	0	0	31	43	61
2019	PM-04	28	31	28	9	3	0	0	13	59	32
2019	PM-05	36	27	27	9	0	0	0	9	64	11
2018	PM	15	23	31	15	14	1	2	30	39	177
2018	PM-01	10	26	31	13	16	1	3	30	37	70
2018	PM-03	12	24	29	22	12	0	0	35	37	49
2018	PM-04	28	17	34	10	7	0	3	18	46	29
2017	PM	13	24	29	17	14	1	2	33	38	185
2017	PM-01	3	23	29	22	16	3	4	40	28	69
2017	PM-03	11	19	30	19	21	0	0	40	30	57
2017	PM-04	24	29	33	10	5	0	0	14	52	42
2014	PM	15	18	29	20	14	2	3	36	34	182
2014	PM-01	13	16	30	21	13	1	4	37	31	89
2014	PM-03	18	29	27	14	9	4	0	23	49	45
2014	PM-04	14	22	25	21	18	0	0	40	36	28
2011	PM	17	21	21	20	16	2	3	38	40	193
2011	PM-01	9	12	24	26	24	2	4	53	22	102
2011	PM-03	22	30	22	17	7	0	2	25	53	54
2011	PM-04	13	53	0	20	7	7	0	29	71	15
2008	PM	10	22	34	19	14	0	0	33	33	58
2008	PM-01	8	31	46	8	8	0	0	15	38	13
2008	PM-03	11	18	29	21	21	0	0	43	29	28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	12	18	29	19	15	2	5	37	32	217
2019	PM-01	4	13	23	23	23	4	9	53	20	91
2019	PM-03	13	15	32	19	16	0	5	37	29	62
2019	PM-04	19	41	28	13	0	0	0	13	59	32
2019	PM-05	36	18	27	18	0	0	0	18	55	11
2018	PM	11	18	29	21	16	2	2	39	30	177
2018	PM-01	14	14	28	20	16	3	4	39	31	69
2018	PM-03	4	16	36	24	20	0	0	44	20	50
2018	PM-04	21	28	17	24	7	3	0	32	50	29
2017	PM	10	18	33	20	13	2	4	35	31	185
2017	PM-01	3	15	32	20	17	3	9	43	20	68
2017	PM-03	5	17	29	27	20	0	2	48	22	59
2017	PM-04	29	27	29	15	0	0	0	15	56	41
2014	PM	9	20	26	25	11	4	4	40	32	182
2014	PM-01	9	16	24	24	14	8	6	43	29	88
2014	PM-03	4	24	22	34	11	2	2	47	30	45
2014	PM-04	17	32	24	24	3	0	0	27	49	29
2011	PM	12	12	22	26	17	5	6	48	27	192
2011	PM-01	4	8	22	29	23	6	9	60	14	101
2011	PM-03	22	17	22	24	9	2	4	35	41	54
2011	PM-04	13	13	7	40	20	0	7	64	29	15
2008	PM	10	16	40	19	12	2	2	32	27	58
2008	PM-01	0	31	38	31	0	0	0	31	31	13
2008	PM-03	7	11	32	25	21	4	0	48	19	28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	8	13	21	30	22	1	6	56	22	216
2019	PM-01	3	7	14	31	30	0	14	71	12	90
2019	PM-03	5	13	24	27	27	2	2	57	18	62
2019	PM-04	22	19	28	28	3	0	0	31	41	32
2019	PM-05	27	0	9	55	9	0	0	64	27	11
2018	PM	9	16	25	27	20	1	1	48	26	179
2018	PM-01	6	9	35	17	29	1	3	48	15	69
2018	PM-03	4	18	22	39	18	0	0	57	22	51
2018	PM-04	17	27	13	30	10	3	0	41	45	30
2017	PM	8	9	25	25	24	1	7	54	19	186
2017	PM-01	2	3	25	22	31	1	16	64	6	68
2017	PM-03	2	8	22	34	32	2	0	67	10	59
2017	PM-04	19	14	34	22	7	0	5	30	35	42
2014	PM	4	15	24	31	15	2	8	52	22	182
2014	PM-01	3	12	16	34	21	2	11	64	18	89
2014	PM-03	2	22	13	40	11	4	7	58	27	45
2014	PM-04	11	15	46	25	4	0	0	28	25	28
2011	PM	5	8	19	35	24	2	6	65	15	193
2011	PM-01	2	1	10	41	35	2	9	86	3	102
2011	PM-03	7	15	24	39	11	0	4	52	23	54
2011	PM-04	0	13	40	27	20	0	0	47	13	15
2008	PM	3	10	34	33	17	0	2	51	14	58
2008	PM-01	0	8	38	38	15	0	0	54	8	13
2008	PM-03	0	7	25	43	25	0	0	68	7	28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	19	25	15	17	0	2	33	41	215
2019	PM-01	11	12	22	19	30	0	4	52	25	89
2019	PM-03	23	21	26	16	13	0	2	30	44	62
2019	PM-04	44	28	19	6	0	3	0	6	74	32
2019	PM-05	36	0	55	9	0	0	0	9	36	11
2018	PM	29	26	18	13	12	1	1	26	56	179
2018	PM-01	26	33	13	10	16	0	1	26	60	69
2018	PM-03	29	16	29	12	14	0	0	25	45	51
2018	PM-04	23	27	13	27	3	3	3	32	54	30
2017	PM	25	21	21	14	15	1	3	30	48	188
2017	PM-01	18	17	18	17	23	0	7	43	38	69
2017	PM-03	22	22	25	13	13	3	2	28	46	60
2017	PM-04	38	26	14	17	5	0	0	22	64	42
2014	PM	19	27	22	16	13	0	3	30	47	182
2014	PM-01	14	24	21	20	17	0	4	39	39	89
2014	PM-03	31	38	11	14	7	0	0	20	69	45
2014	PM-04	11	32	43	4	11	0	0	14	43	28
2011	PM	15	19	17	22	21	2	5	46	36	193
2011	PM-01	3	8	13	33	34	2	7	74	12	102
2011	PM-03	20	35	26	13	4	0	2	17	57	54
2011	PM-04	47	7	27	7	13	0	0	20	53	15
2008	PM	16	17	34	21	12	0	0	33	33	58
2008	PM-01	15	23	46	0	15	0	0	15	38	13
2008	PM-03	14	14	29	25	18	0	0	43	29	28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	15	16	21	24	18	4	2	44	33	216
2019	PM-01	8	11	20	21	30	7	4	57	21	91
2019	PM-03	15	19	19	29	15	2	2	45	35	62
2019	PM-04	32	19	19	26	0	3	0	27	53	31
2019	PM-05	27	27	18	9	18	0	0	27	55	11
2018	PM	19	25	30	11	10	2	3	22	46	180
2018	PM-01	23	26	23	9	13	3	4	23	52	70
2018	PM-03	10	27	39	10	10	2	2	20	39	51
2018	PM-04	17	20	30	17	7	3	7	26	41	30
2017	PM	16	18	23	25	12	4	3	39	36	187
2017	PM-01	15	16	25	18	14	4	9	37	35	69
2017	PM-03	7	17	27	30	13	7	0	46	25	60
2017	PM-04	26	21	17	28	7	0	0	35	48	42
2014	PM	12	22	28	20	10	4	3	33	37	181
2014	PM-01	10	19	23	23	10	9	6	39	35	88
2014	PM-03	13	20	44	16	7	0	0	22	33	45
2014	PM-04	11	37	14	25	14	0	0	39	47	28
2011	PM	10	7	22	28	23	5	5	57	19	192
2011	PM-01	3	0	21	33	30	6	8	72	3	101
2011	PM-03	17	15	19	28	19	2	2	48	33	54
2011	PM-04	13	13	33	20	13	7	0	36	29	15
2008	PM	5	16	31	26	17	2	3	45	22	58
2008	PM-01	0	31	15	23	15	0	15	45	36	13
2008	PM-03	4	11	25	39	21	0	0	61	14	28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	15	15	31	20	15	3	1	36	31	217
2019	PM-01	10	12	26	20	26	3	2	49	23	91
2019	PM-03	16	10	32	26	13	3	0	40	27	62
2019	PM-04	22	19	44	16	0	0	0	16	41	32
2019	PM-05	36	18	36	9	0	0	0	9	55	11
2018	PM	14	16	35	20	12	2	1	33	31	177
2018	PM-01	12	12	32	25	14	3	3	42	25	69
2018	PM-03	16	16	34	18	14	2	0	33	33	50
2018	PM-04	14	21	41	14	7	3	0	21	36	29
2017	PM	10	19	34	21	11	2	4	33	31	187
2017	PM-01	5	16	32	19	16	4	9	39	24	69
2017	PM-03	7	14	37	25	14	2	2	40	21	59
2017	PM-04	21	26	33	14	2	0	2	17	49	42
2014	PM	10	22	29	23	10	3	4	35	34	182
2014	PM-01	9	15	25	27	13	4	7	46	27	89
2014	PM-03	13	24	38	18	4	0	2	23	39	45
2014	PM-04	7	44	21	18	7	4	0	26	52	28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	9	17	29	27	16	1	1	44	26	217
2019	PM-01	2	15	30	29	22	0	2	52	18	91
2019	PM-03	8	15	23	29	23	2	2	53	23	62
2019	PM-04	25	16	41	19	0	0	0	19	41	32
2019	PM-05	18	18	36	27	0	0	0	27	36	11

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	73	10	7	2	5	1	1	85	7	216
2019	PM-01	77	11	5	0	4	1	1	90	4	91
2019	PM-03	74	10	8	3	3	0	2	85	7	61
2019	PM-04	59	9	13	6	9	0	3	71	16	32
2019	PM-05	82	0	9	9	0	0	0	82	9	11
2017	PM	71	17	5	2	3	0	2	90	5	187
2017	PM-01	74	16	4	1	4	0	0	90	6	69
2017	PM-03	68	17	5	3	2	0	5	89	5	59
2017	PM-04	71	14	7	2	2	0	2	88	5	42
2014	PM	66	18	4	4	6	0	3	86	10	184
2014	PM-01	62	18	6	6	8	0	1	81	13	90
2014	PM-03	64	20	2	2	4	0	7	91	7	45
2014	PM-04	65	25	3	3	3	0	0	90	7	29
2011	PM	68	14	5	3	7	1	3	85	10	194
2011	PM-01	73	15	2	3	5	1	2	90	8	103
2011	PM-03	69	15	6	2	6	0	4	87	8	54
2011	PM-04	53	20	7	0	13	0	7	79	14	15
2008	PM	60	21	3	9	5	0	2	82	14	58
2008	PM-01	54	8	0	31	0	0	8	67	33	13
2008	PM-03	54	36	0	4	7	0	0	89	11	28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	27	27	17	11	11	6	1	57	24	218
2019	PM-01	34	24	18	8	5	9	2	65	15	92
2019	PM-03	23	35	15	8	16	3	0	60	25	62
2019	PM-04	13	31	16	19	16	3	3	47	37	32
2019	PM-05	18	9	36	27	9	0	0	27	36	11
2018	PM	20	31	17	11	15	5	2	55	27	177
2018	PM-01	14	27	23	10	16	6	4	46	29	70
2018	PM-03	22	36	12	10	14	6	0	62	26	50
2018	PM-04	27	27	13	17	13	3	0	55	31	30
2017	PM	20	34	14	15	13	2	1	57	29	185
2017	PM-01	20	36	9	20	13	0	1	58	33	68
2017	PM-03	21	33	16	10	15	4	2	56	27	58
2017	PM-04	14	33	24	14	12	2	0	49	27	42
2014	PM	27	36	14	14	7	2	1	64	21	184
2014	PM-01	27	32	18	14	9	0	0	59	23	90
2014	PM-03	25	31	13	13	9	7	2	61	24	45
2014	PM-04	28	44	7	18	0	0	3	75	18	29

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	35	32	10	13	8	1	0	68	22	216
2019	PM-01	43	30	12	8	3	3	0	76	11	92
2019	PM-03	31	36	3	18	11	0	0	67	30	61
2019	PM-04	28	19	22	22	9	0	0	47	31	32
2019	PM-05	18	45	18	9	9	0	0	64	18	11
2018	PM	31	30	11	13	13	1	1	62	27	176
2018	PM-01	22	30	10	17	16	3	1	55	35	69
2018	PM-03	31	31	14	12	12	0	0	61	24	49
2018	PM-04	37	30	13	10	10	0	0	67	20	30
2017	PM	34	31	9	12	11	2	0	66	24	187
2017	PM-01	30	29	13	15	12	1	0	60	27	69
2017	PM-03	37	32	7	12	8	3	0	72	21	59
2017	PM-04	22	40	7	12	17	2	0	63	29	42
2014	PM	36	35	8	10	10	1	0	72	20	184
2014	PM-01	32	37	11	13	7	0	0	69	20	90
2014	PM-03	29	40	7	4	18	2	0	71	23	45
2014	PM-04	45	35	3	10	7	0	0	80	17	29

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	43	31	10	11	5	0	74	16	218
2019	PM-01	62	24	7	5	2	0	86	8	92
2019	PM-03	29	39	10	16	6	0	68	23	62
2019	PM-04	25	34	16	16	9	0	59	25	32
2019	PM-05	36	27	9	18	9	0	64	27	11
2018	PM	37	35	9	14	5	0	72	19	178
2018	PM-01	41	30	9	17	3	0	71	20	69
2018	PM-03	33	41	6	14	6	0	75	20	51
2018	PM-04	27	40	13	17	3	0	67	20	30
2017	PM	25	46	10	12	7	1	71	19	185
2017	PM-01	34	46	5	9	6	0	80	15	67
2017	PM-03	20	42	17	12	7	2	64	19	59
2017	PM-04	12	53	7	19	9	0	65	28	42
2014	PM	32	53	7	4	4	0	85	8	184
2014	PM-01	34	53	7	3	2	0	88	6	90
2014	PM-03	27	47	9	7	11	0	73	18	45
2014	PM-04	31	62	7	0	0	0	93	0	29

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	35	33	18	8	4	2	0	70	12	216
2019	PM-01	37	37	18	3	2	2	0	76	6	92
2019	PM-03	35	34	13	11	5	2	0	70	16	62
2019	PM-04	29	32	23	13	3	0	0	61	16	31
2019	PM-05	30	40	10	10	10	0	0	70	20	10
2018	PM	28	37	13	11	7	2	1	67	19	178
2018	PM-01	23	32	14	19	6	4	1	58	26	69
2018	PM-03	29	43	16	4	8	0	0	73	12	51
2018	PM-04	27	43	10	10	7	3	0	72	17	30

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	38	25	18	5	5	1	7	69	11	219
2019	PM-01	34	24	20	5	3	1	13	67	10	92
2019	PM-03	44	26	18	5	5	0	3	72	10	62
2019	PM-04	48	18	21	3	9	0	0	67	12	33
2019	PM-05	36	45	9	0	0	0	9	90	0	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	29	10	11	7	0	1	71	18	217
2019	PM-01	52	34	3	6	4	0	0	87	10	90
2019	PM-03	34	27	16	16	6	0	0	61	23	62
2019	PM-04	30	21	18	18	12	0	0	52	30	33
2019	PM-05	36	45	9	0	0	0	9	90	0	11
2018	PM	34	30	12	15	7	1	1	65	22	178
2018	PM-01	36	28	10	17	6	1	1	66	24	69
2018	PM-03	32	32	12	14	8	0	2	65	22	50
2018	PM-04	33	23	20	13	7	3	0	59	21	30
2017	PM	36	33	13	12	6	0	0	69	18	188
2017	PM-01	43	33	12	9	3	0	0	76	12	69
2017	PM-03	38	28	12	12	10	0	0	67	22	60
2017	PM-04	21	43	17	17	2	0	0	64	19	42
2014	PM	44	32	11	6	6	1	0	76	13	184
2014	PM-01	43	34	12	6	4	0	0	78	10	90
2014	PM-03	31	33	13	9	9	4	0	68	19	45
2014	PM-04	52	28	10	7	3	0	0	80	10	29
2011	PM	43	32	9	10	5	1	0	76	16	193
2011	PM-01	48	34	5	10	2	1	0	83	12	102
2011	PM-03	39	31	6	15	9	0	0	70	24	54
2011	PM-04	47	33	20	0	0	0	0	80	0	15
2008	PM	28	33	9	16	14	0	0	61	30	57
2008	PM-01	23	15	23	23	15	0	0	38	38	13
2008	PM-03	25	36	7	14	18	0	0	61	32	28

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	29	11	11	6	1	1	73	17	217
2019	PM-01	51	27	11	7	2	1	1	80	9	91
2019	PM-03	37	31	10	18	3	2	0	69	21	62
2019	PM-04	34	25	19	13	9	0	0	59	22	32
2019	PM-05	36	55	0	0	0	0	9	100	0	11
2018	PM	35	30	12	11	7	3	1	68	19	178
2018	PM-01	24	36	17	10	7	3	3	64	18	70
2018	PM-03	43	22	14	8	8	4	0	68	17	49
2018	PM-04	40	33	7	7	7	7	0	79	14	30
2017	PM	40	30	16	9	5	1	0	70	14	188
2017	PM-01	44	31	9	13	3	0	0	75	16	69
2017	PM-03	42	25	20	5	7	2	0	68	12	60
2017	PM-04	36	36	19	7	2	0	0	71	9	42
2014	PM	41	30	12	6	7	3	1	74	13	183
2014	PM-01	39	35	13	2	6	4	0	78	8	89
2014	PM-03	31	22	16	18	7	4	2	57	26	45
2014	PM-04	45	38	10	3	3	0	0	83	7	29
2011	PM	45	32	10	7	5	1	1	78	12	193
2011	PM-01	44	39	5	5	5	1	1	85	10	102
2011	PM-03	46	26	13	11	4	0	0	72	15	54
2011	PM-04	60	20	13	7	0	0	0	80	7	15
2008	PM	35	30	16	11	5	4	0	67	16	57
2008	PM-01	23	15	46	15	0	0	0	38	15	13
2008	PM-03	29	36	11	11	7	7	0	69	19	28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	31	12	8	6	1	0	73	15	217
2019	PM-01	51	30	11	4	3	0	0	81	8	90
2019	PM-03	39	29	15	8	8	2	0	69	16	62
2019	PM-04	27	33	15	15	6	3	0	63	22	33
2019	PM-05	18	73	0	0	0	0	9	100	0	11
2018	PM	35	31	10	13	8	2	1	68	23	178
2018	PM-01	29	31	4	19	11	3	3	64	32	70
2018	PM-03	42	32	10	10	6	0	0	74	16	50
2018	PM-04	37	27	20	7	7	3	0	66	14	30
2017	PM	37	32	14	8	9	0	0	69	17	188
2017	PM-01	42	29	18	7	5	0	0	71	12	69
2017	PM-03	30	42	8	5	15	0	0	72	20	60
2017	PM-04	40	31	12	12	5	0	0	71	17	42
2014	PM	38	36	14	7	7	0	0	73	13	183
2014	PM-01	36	34	20	6	4	0	0	70	10	89
2014	PM-03	29	38	11	13	9	0	0	67	22	45
2014	PM-04	41	45	7	3	3	0	0	86	7	29
2011	PM	44	33	9	9	5	0	1	77	14	193
2011	PM-01	43	40	8	7	2	0	0	83	9	102
2011	PM-03	44	28	6	13	7	0	2	74	21	54
2011	PM-04	53	27	13	7	0	0	0	80	7	15
2008	PM	36	25	16	9	14	0	0	61	23	56
2008	PM-01	23	8	38	23	8	0	0	31	31	13
2008	PM-03	33	30	11	7	19	0	0	63	26	27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	84	9	1	1	2	0	3	96	3	218
2019	PM-01	88	11	0	0	0	0	1	100	0	92
2019	PM-03	84	8	2	0	3	0	3	95	3	61
2019	PM-04	79	3	6	3	3	0	6	87	6	33
2019	PM-05	82	9	0	0	0	0	9	100	0	11
2017	PM	81	12	3	1	2	0	2	94	2	187
2017	PM-01	84	14	0	0	1	0	0	99	1	69
2017	PM-03	78	10	3	2	2	0	5	93	4	60
2017	PM-04	78	7	10	0	2	0	2	87	2	41
2014	PM	81	11	3	1	1	1	3	95	2	184
2014	PM-01	88	8	3	0	0	0	1	97	0	90
2014	PM-03	73	11	4	2	2	0	7	91	5	45
2014	PM-04	69	25	0	3	0	3	0	96	4	29
2011	PM	78	14	2	1	3	1	2	94	4	193
2011	PM-01	84	11	1	1	2	0	1	96	3	102
2011	PM-03	74	15	2	2	2	2	4	94	4	54
2011	PM-04	73	20	0	0	0	0	7	100	0	15
2008	PM	79	7	2	4	7	2	0	88	11	57
2008	PM-01	62	8	0	15	8	8	0	75	25	13
2008	PM-03	82	11	0	0	7	0	0	93	7	28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	49	21	7	5	10	2	5	76	16	219
2019	PM-01	52	22	8	3	5	1	9	82	10	92
2019	PM-03	42	27	8	8	11	3	0	72	20	62
2019	PM-04	61	12	3	9	12	0	3	75	22	33
2019	PM-05	45	18	0	0	27	0	9	70	30	11
2017	PM	47	23	7	5	9	2	5	76	16	188
2017	PM-01	42	19	6	10	14	2	9	67	26	69
2017	PM-03	53	23	12	3	3	2	3	81	7	60
2017	PM-04	50	31	5	2	10	2	0	83	13	42
2014	PM	39	20	13	4	15	4	6	65	21	184
2014	PM-01	28	17	18	7	18	3	10	51	28	90
2014	PM-03	51	16	7	4	16	7	0	72	21	45
2014	PM-04	48	38	3	0	4	0	7	92	4	29
2011	PM	36	30	8	7	10	3	6	72	19	194
2011	PM-01	29	30	8	10	12	3	9	67	24	103
2011	PM-03	46	28	11	6	7	2	0	75	13	54
2011	PM-04	60	33	0	0	7	0	0	93	7	15

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	54	23	12	6	2	2	0	79	8	218
2019	PM-01	59	30	8	1	0	2	0	91	1	91
2019	PM-03	47	23	16	13	2	0	0	69	15	62
2019	PM-04	58	15	12	9	3	3	0	75	13	33
2019	PM-05	36	27	18	9	0	0	9	70	10	11
2018	PM	46	24	13	7	5	4	1	74	12	177
2018	PM-01	37	30	14	9	4	4	1	71	14	70
2018	PM-03	48	22	12	8	8	2	0	71	16	50
2018	PM-04	45	21	17	7	3	7	0	70	11	29
2017	PM	49	23	15	6	6	0	0	73	12	188
2017	PM-01	47	31	10	6	6	0	0	78	12	69
2017	PM-03	52	17	20	7	5	0	0	68	12	60
2017	PM-04	55	19	14	7	5	0	0	74	12	42

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	46	25	13	10	5	0	0	72	15	218
2019	PM-01	58	25	11	5	0	0	0	84	5	91
2019	PM-03	42	26	8	18	6	0	0	68	24	62
2019	PM-04	30	30	18	9	12	0	0	61	21	33
2019	PM-05	36	27	18	9	0	0	9	70	10	11
2018	PM	42	22	17	11	6	2	1	66	17	179
2018	PM-01	34	24	20	14	3	3	1	61	18	70
2018	PM-03	44	22	14	10	10	0	0	66	20	50
2018	PM-04	50	20	13	7	7	3	0	72	14	30
2017	PM	47	26	14	6	7	0	0	73	13	187
2017	PM-01	49	31	10	3	8	0	0	79	10	69
2017	PM-03	48	22	15	12	3	0	0	70	15	60
2017	PM-04	46	27	15	5	7	0	0	73	12	41
2014	PM	48	29	10	5	6	1	0	78	12	184
2014	PM-01	47	33	11	3	6	0	0	80	9	90
2014	PM-03	42	24	18	11	4	0	0	67	16	45
2014	PM-04	48	35	0	3	10	3	0	86	14	29

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	24	42	11	13	11	66	24	38
2019	PM-03	21	29	7	36	7	50	43	14
2019	PM-04	20	30	30	0	20	50	20	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	38	23	18	7	9	5	0	64	17	219
2019	PM-01	46	21	17	4	8	4	0	69	13	92
2019	PM-03	42	24	16	5	5	8	0	72	11	62
2019	PM-04	15	27	18	21	15	3	0	44	38	33
2019	PM-05	27	27	27	9	9	0	0	55	18	11
2018	PM	35	24	13	14	12	2	0	60	26	178
2018	PM-01	36	19	16	17	12	0	0	55	29	69
2018	PM-03	41	29	6	10	8	6	0	75	19	51
2018	PM-04	27	23	20	17	13	0	0	50	30	30
2017	PM	26	32	13	14	10	4	0	61	25	188
2017	PM-01	29	24	19	13	11	4	0	56	25	69
2017	PM-03	30	38	10	12	5	5	0	72	18	60
2017	PM-04	7	41	14	24	12	2	0	49	36	42
2014	PM	34	30	12	9	10	4	0	68	20	184
2014	PM-01	33	34	11	11	8	2	0	69	19	90
2014	PM-03	36	20	18	7	11	9	0	61	19	45
2014	PM-04	31	38	3	11	10	7	0	74	23	29
2011	PM	32	26	16	8	11	7	1	63	20	193
2011	PM-01	36	34	10	5	8	7	1	76	14	103
2011	PM-03	30	21	15	11	13	9	0	56	27	53
2011	PM-04	40	27	13	13	7	0	0	67	20	15

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	29	24	21	14	11	1	53	25	219
2019	PM-01	39	21	21	11	8	1	60	19	92
2019	PM-03	32	23	21	13	8	3	57	22	62
2019	PM-04	6	27	27	18	21	0	33	39	33
2019	PM-05	18	27	9	36	9	0	45	45	11
2018	PM	32	22	17	14	13	2	55	27	179
2018	PM-01	32	17	20	16	14	0	49	30	69
2018	PM-03	39	24	12	8	12	6	67	21	51
2018	PM-04	23	23	23	20	10	0	47	30	30
2017	PM	25	28	20	14	11	1	54	26	188
2017	PM-01	24	29	22	14	11	0	53	25	69
2017	PM-03	35	25	22	10	7	2	61	17	60
2017	PM-04	10	31	22	21	14	2	42	36	42
2014	PM	28	35	15	9	11	2	64	20	184
2014	PM-01	29	36	13	14	6	2	66	20	90
2014	PM-03	25	29	18	9	18	2	55	27	45
2014	PM-04	24	45	14	0	14	3	71	14	29
2011	PM	35	24	13	12	15	1	59	28	194
2011	PM-01	47	29	10	6	8	1	76	14	103
2011	PM-03	24	19	13	22	22	0	43	44	54
2011	PM-04	27	27	27	7	13	0	53	20	15
2008	PM	32	25	18	18	9	0	56	26	57
2008	PM-01	23	15	31	23	8	0	38	31	13
2008	PM-03	39	21	11	21	7	0	61	29	28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	26	24	13	12	5	50	26	217
2019	PM-01	34	23	17	14	7	5	60	22	92
2019	PM-03	15	35	28	5	10	7	54	16	60
2019	PM-04	3	21	33	18	21	3	25	41	33
2019	PM-05	27	9	18	36	9	0	36	45	11
2018	PM	22	24	22	16	12	3	48	29	178
2018	PM-01	26	19	22	19	12	3	46	31	69
2018	PM-03	24	34	14	14	10	4	60	25	50
2018	PM-04	10	23	37	17	10	3	34	28	30
2017	PM	17	26	21	18	15	4	45	34	188
2017	PM-01	19	26	26	15	14	1	45	29	69
2017	PM-03	23	27	15	13	15	7	54	30	60
2017	PM-04	5	22	24	33	12	5	28	47	42
2014	PM	24	27	18	14	12	4	53	28	184
2014	PM-01	26	29	18	16	10	2	56	26	90
2014	PM-03	18	24	24	9	20	4	44	30	45
2014	PM-04	24	27	10	22	7	10	57	32	29
2011	PM	21	33	16	13	13	4	56	27	193
2011	PM-01	32	37	15	6	6	4	72	12	102
2011	PM-03	9	33	11	20	26	0	43	46	54
2011	PM-04	13	20	27	27	13	0	33	40	15
2008	PM	26	25	19	12	14	4	53	27	57
2008	PM-01	8	15	54	0	15	8	25	17	13
2008	PM-03	39	18	4	25	11	4	59	37	28

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	19	27	19	19	15	1	47	34	219
2019	PM-01	28	28	14	16	11	2	58	28	92
2019	PM-03	15	34	24	18	10	0	48	27	62
2019	PM-04	3	15	33	27	21	0	18	48	33
2019	PM-05	18	18	9	27	27	0	36	55	11
2018	PM	21	26	17	15	20	1	47	36	178
2018	PM-01	25	17	17	13	26	1	43	40	69
2018	PM-03	18	35	16	24	8	0	53	31	51
2018	PM-04	17	33	13	10	23	3	52	34	30
2017	PM	15	27	17	17	21	2	44	39	187
2017	PM-01	19	28	18	22	12	1	47	35	68
2017	PM-03	17	30	20	10	20	3	48	31	60
2017	PM-04	5	24	14	24	31	2	29	56	42
2014	PM	18	28	18	16	16	3	48	33	184
2014	PM-01	18	30	18	16	17	2	49	33	90
2014	PM-03	20	18	22	18	18	4	40	37	45
2014	PM-04	17	31	20	14	14	3	49	29	29
2011	PM	20	37	10	18	14	2	58	32	193
2011	PM-01	25	40	12	14	7	3	67	21	102
2011	PM-03	17	28	9	26	20	0	44	46	54
2011	PM-04	13	40	7	20	13	7	57	36	15
2008	PM	14	33	10	17	26	0	47	43	58
2008	PM-01	8	31	0	23	38	0	38	62	13
2008	PM-03	21	21	11	18	29	0	43	46	28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	48	18	10	3	7	10	5	77	12	219
2019	PM-01	63	12	7	3	4	7	4	84	9	92
2019	PM-03	39	15	18	5	11	8	5	61	19	62
2019	PM-04	36	33	9	0	6	12	3	82	7	33
2019	PM-05	36	18	9	0	9	27	0	75	13	11

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	30	39	16	10	4	1	70	14	219
2019	PM-01	40	32	20	3	3	2	73	7	92
2019	PM-03	24	53	5	11	5	2	79	16	62
2019	PM-04	15	42	15	24	3	0	58	27	33
2019	PM-05	36	36	9	9	9	0	73	18	11
2018	PM	27	42	13	11	6	1	70	17	179
2018	PM-01	23	38	17	14	6	1	62	21	69
2018	PM-03	33	45	6	10	6	0	78	16	51
2018	PM-04	20	43	27	7	3	0	63	10	30
2017	PM	27	34	24	10	4	1	61	15	188
2017	PM-01	29	35	28	4	3	1	65	7	69
2017	PM-03	30	38	13	13	5	0	68	18	60
2017	PM-04	19	24	40	12	5	0	43	17	42
2014	PM	33	39	15	9	5	1	72	14	184
2014	PM-01	28	42	16	9	6	0	70	14	90
2014	PM-03	27	40	13	13	4	2	68	18	45
2014	PM-04	41	38	14	4	3	0	79	8	29
2011	PM	24	42	16	9	8	0	66	18	193
2011	PM-01	30	40	16	9	6	0	70	15	103
2011	PM-03	19	46	15	11	9	0	65	20	54
2011	PM-04	29	43	21	7	0	0	71	7	14

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	18	34	22	17	9	0	53	26	218
2019	PM-01	28	38	18	10	4	1	67	14	92
2019	PM-03	15	40	15	19	11	0	55	31	62
2019	PM-04	9	15	39	21	15	0	24	36	33
2019	PM-05	0	36	27	27	9	0	36	36	11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	32	32	18	10	6	1	1	65	17	219
2019	PM-01	38	35	18	3	5	0	0	73	9	92
2019	PM-03	39	26	15	16	5	0	0	65	21	62
2019	PM-04	12	27	21	21	12	3	3	42	35	33
2019	PM-05	9	55	36	0	0	0	0	64	0	11
2018	PM	27	39	12	13	9	1	0	66	22	180
2018	PM-01	26	34	11	14	14	0	0	60	29	70
2018	PM-03	24	47	12	12	4	2	0	72	16	51
2018	PM-04	23	47	17	7	7	0	0	70	13	30
2017	PM	32	35	13	11	6	2	1	69	18	187
2017	PM-01	38	29	15	7	5	6	1	71	13	69
2017	PM-03	37	35	12	10	5	0	2	73	15	60
2017	PM-04	14	45	12	17	12	0	0	59	29	42
2014	PM	40	33	11	6	4	3	2	77	12	184
2014	PM-01	33	36	12	9	6	3	1	72	15	90
2014	PM-03	38	35	11	7	0	7	2	81	7	45
2014	PM-04	44	31	14	0	8	0	3	78	8	29
2011	PM	38	29	11	10	6	4	2	71	17	194
2011	PM-01	47	26	11	7	2	6	2	79	9	103
2011	PM-03	33	35	11	9	7	2	2	71	17	54
2011	PM-04	27	40	7	27	0	0	0	67	27	15
2008	PM	32	30	12	11	12	4	0	64	24	57
2008	PM-01	31	15	23	15	15	0	0	46	31	13
2008	PM-03	39	29	14	4	11	4	0	70	15	28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	29	20	14	5	2	61	19	215
2019	PM-01	42	27	17	10	3	1	69	14	89
2019	PM-03	31	35	13	18	2	2	67	20	62
2019	PM-04	16	22	34	19	6	3	39	26	32
2019	PM-05	27	27	18	27	0	0	55	27	11
2018	PM	32	34	11	14	9	0	66	23	179
2018	PM-01	31	33	7	16	13	0	64	29	70
2018	PM-03	33	39	10	10	8	0	73	18	51
2018	PM-04	24	41	21	7	7	0	66	14	29

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	23	18	15	17	5	0	47	34	219
2019	PM-01	29	22	23	12	9	5	0	54	22	92
2019	PM-03	21	31	10	23	13	3	0	53	37	62
2019	PM-04	9	9	30	15	27	9	0	20	47	33
2019	PM-05	18	27	0	18	18	9	9	56	44	11
2018	PM	22	23	19	14	18	3	1	47	34	180
2018	PM-01	21	19	17	19	19	4	1	42	39	70
2018	PM-03	16	35	14	14	18	4	0	53	33	51
2018	PM-04	27	20	30	7	17	0	0	47	23	30
2017	PM	18	28	15	16	18	4	1	48	36	187
2017	PM-01	20	23	16	21	18	1	0	44	40	69
2017	PM-03	17	30	12	15	17	7	2	52	35	59
2017	PM-04	7	35	22	14	17	5	0	45	33	42
2014	PM	28	22	16	14	14	7	0	53	30	183
2014	PM-01	22	26	22	13	13	3	0	49	28	90
2014	PM-03	27	18	13	13	16	13	0	51	33	45
2014	PM-04	31	20	10	18	14	7	0	55	34	29
2011	PM	25	22	15	15	16	5	2	50	34	194
2011	PM-01	27	27	14	10	15	4	4	59	26	103
2011	PM-03	26	17	15	22	15	6	0	45	39	54
2011	PM-04	20	33	20	7	20	0	0	53	27	15

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	20	25	23	17	12	3	0	46	30	217
2019	PM-01	26	30	20	13	7	4	0	59	20	92
2019	PM-03	21	26	23	18	11	0	0	48	30	61
2019	PM-04	0	24	30	30	12	3	0	25	44	33
2019	PM-05	30	10	20	20	20	0	0	40	40	10
2018	PM	22	27	14	17	16	3	0	51	35	179
2018	PM-01	24	16	11	26	20	3	0	41	47	70
2018	PM-03	20	31	16	10	16	8	0	55	28	51
2018	PM-04	21	31	21	14	14	0	0	52	28	29
2017	PM	21	33	15	17	13	1	0	55	30	188
2017	PM-01	20	30	17	18	15	0	0	50	32	69
2017	PM-03	23	38	15	10	12	2	0	63	22	60
2017	PM-04	14	33	14	24	12	2	0	49	37	42
2014	PM	21	33	15	12	17	3	1	55	30	184
2014	PM-01	17	33	18	13	14	3	1	52	29	90
2014	PM-03	18	31	13	9	24	4	0	51	35	45
2014	PM-04	27	34	10	18	10	0	0	61	28	29
2011	PM	19	27	19	23	12	1	0	46	35	194
2011	PM-01	20	27	18	26	8	0	0	48	34	103
2011	PM-03	15	33	13	19	17	4	0	50	37	54
2011	PM-04	27	27	20	27	0	0	0	53	27	15
2008	PM	12	43	10	19	12	3	0	57	32	58
2008	PM-01	15	15	23	38	8	0	0	31	46	13
2008	PM-03	11	50	0	21	11	7	0	65	35	28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	16	26	15	13	26	2	2	44	41	217
2019	PM-01	23	26	18	9	21	3	0	51	31	91
2019	PM-03	18	23	15	20	21	2	2	42	42	61
2019	PM-04	0	24	9	18	42	3	3	26	65	33
2019	PM-05	9	36	18	0	27	0	9	50	30	11
2018	PM	22	20	13	20	21	2	3	43	43	179
2018	PM-01	19	17	7	26	28	1	1	37	55	69
2018	PM-03	22	20	16	20	18	4	2	44	40	51
2018	PM-04	23	23	13	17	20	0	3	48	38	30
2017	PM	16	26	15	20	20	2	1	43	42	186
2017	PM-01	15	16	18	18	32	0	1	31	51	68
2017	PM-03	17	29	19	20	10	5	0	48	32	59
2017	PM-04	12	33	12	29	12	0	2	46	42	42
2014	PM	17	23	10	20	26	3	1	42	47	184
2014	PM-01	16	20	8	23	30	1	2	37	55	90
2014	PM-03	14	22	16	20	24	4	0	37	46	45
2014	PM-04	17	31	7	17	22	7	0	51	42	29
2011	PM	16	18	10	22	30	2	1	35	54	194
2011	PM-01	18	17	8	20	33	1	2	37	55	103
2011	PM-03	13	19	15	26	24	4	0	33	52	54
2011	PM-04	13	27	7	33	20	0	0	40	53	15
2008	PM	9	35	14	18	18	5	2	47	38	57
2008	PM-01	15	23	8	23	23	0	8	42	50	13
2008	PM-03	11	39	11	11	21	7	0	54	35	28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	48	30	9	5	3	5	83	8	218
2019	PM-01	51	32	8	2	2	5	87	5	92
2019	PM-03	48	26	13	5	3	5	78	8	62
2019	PM-04	42	36	6	12	0	3	81	13	33
2019	PM-05	55	18	18	0	0	9	80	0	11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	50	8	6	5	10	1	20	74	18	217
2019	PM-01	54	5	7	2	10	1	21	76	15	91
2019	PM-03	52	5	8	8	8	2	18	70	20	62
2019	PM-04	36	15	9	6	12	0	21	65	23	33
2019	PM-05	45	27	0	0	9	0	18	89	11	11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	34	17	20	14	7	2	6	56	23	218
2019	PM-01	42	15	16	11	5	4	5	64	18	92
2019	PM-03	32	16	23	16	10	0	3	50	27	62
2019	PM-04	15	27	24	18	9	3	3	45	29	33
2019	PM-05	27	18	18	18	0	0	18	56	22	11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	16	20	13	12	3	6	51	27	218
2019	PM-01	40	16	16	10	8	4	5	63	19	92
2019	PM-03	29	18	23	11	16	0	3	48	28	62
2019	PM-04	9	15	27	21	18	3	6	27	43	33
2019	PM-05	27	9	18	18	0	9	18	50	25	11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	30	15	18	11	14	4	8	51	29	215
2019	PM-01	34	19	16	7	11	7	7	62	21	90
2019	PM-03	36	11	15	15	16	2	5	51	33	61
2019	PM-04	15	6	24	15	24	3	12	25	46	33
2019	PM-05	18	36	27	0	0	0	18	67	0	11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	58	17	7	4	2	2	9	85	7	216
2019	PM-01	63	15	8	3	1	1	9	87	5	91
2019	PM-03	61	16	3	6	5	3	5	84	12	62
2019	PM-04	42	27	12	0	0	3	15	85	0	33
2019	PM-05	50	20	10	0	0	0	20	88	0	10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	65	11	7	1	5	4	6	85	7	216
2019	PM-01	75	5	3	2	5	1	8	88	8	91
2019	PM-03	63	11	11	0	2	10	3	85	2	62
2019	PM-04	61	12	9	0	9	6	3	80	10	33
2019	PM-05	40	30	10	0	10	0	10	78	11	10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	71	10	3	1	1	3	11	94	3	217
2019	PM-01	73	10	3	1	1	3	9	94	2	92
2019	PM-03	66	13	5	2	0	5	10	92	2	62
2019	PM-04	76	6	0	0	3	3	12	96	4	33
2019	PM-05	80	0	10	0	0	0	10	89	0	10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	26	37	17	12	5	2	0	65	18	219
2019	PM-01	22	46	15	11	3	2	1	70	15	92
2019	PM-03	40	23	16	15	3	3	0	65	18	62
2019	PM-04	15	33	27	9	12	3	0	50	22	33
2019	PM-05	18	36	18	18	9	0	0	55	27	11
2018	PM	26	24	22	15	9	4	0	52	25	180
2018	PM-01	23	16	21	21	14	4	0	40	37	70
2018	PM-03	29	33	14	10	10	4	0	65	20	51
2018	PM-04	20	17	43	13	3	3	0	38	17	30
2017	PM	25	31	21	14	7	3	0	57	22	186
2017	PM-01	19	28	24	18	9	3	0	48	27	68
2017	PM-03	32	32	20	8	5	3	0	65	14	60
2017	PM-04	22	34	19	15	7	2	0	57	23	41

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	40	33	14	4	6	2	0	76	10	218
2019	PM-01	51	30	10	4	1	3	0	84	6	92
2019	PM-03	44	31	11	5	8	2	0	75	13	62
2019	PM-04	15	36	39	0	9	0	0	52	9	33
2019	PM-05	27	45	9	9	9	0	0	73	18	11
2018	PM	40	33	10	11	4	2	0	74	15	179
2018	PM-01	39	30	10	12	4	4	0	73	17	69
2018	PM-03	35	37	10	14	4	0	0	73	18	51
2018	PM-04	43	33	13	7	3	0	0	77	10	30
2017	PM	38	35	15	7	3	2	0	74	11	188
2017	PM-01	37	38	14	6	3	1	0	76	9	69
2017	PM-03	37	35	15	8	3	2	0	73	12	60
2017	PM-04	33	36	17	9	2	2	0	71	12	42
2014	PM	45	32	9	7	4	3	1	79	11	184
2014	PM-01	44	31	11	6	6	2	0	77	11	90
2014	PM-03	42	33	9	7	2	7	0	81	9	45
2014	PM-04	41	42	10	3	0	0	3	86	4	29
2011	PM	33	41	13	3	7	3	0	76	10	193
2011	PM-01	38	41	7	4	7	3	0	82	11	102
2011	PM-03	22	44	24	2	4	4	0	69	6	54
2011	PM-04	47	40	13	0	0	0	0	87	0	15

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	44	29	14	5	4	4	0	76	10	217
2019	PM-01	53	24	11	2	2	6	1	83	5	90
2019	PM-03	45	26	11	11	3	3	0	73	15	62
2019	PM-04	15	39	33	0	12	0	0	55	12	33
2019	PM-05	18	73	0	9	0	0	0	91	9	11
2018	PM	47	21	17	4	6	5	0	71	11	180
2018	PM-01	46	11	24	4	7	7	0	62	12	70
2018	PM-03	37	35	12	8	6	2	0	74	14	51
2018	PM-04	53	27	17	3	0	0	0	80	3	30
2017	PM	37	34	18	3	5	3	0	73	8	186
2017	PM-01	35	40	12	3	9	1	0	76	12	68
2017	PM-03	35	30	22	5	3	5	0	68	9	60
2017	PM-04	36	34	22	2	2	2	0	72	5	41
2014	PM	47	25	15	4	5	4	1	75	9	184
2014	PM-01	45	22	18	4	6	3	1	71	10	90
2014	PM-03	42	27	16	4	7	4	0	72	12	45
2014	PM-04	48	35	14	0	3	0	0	82	3	29

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	51	31	9	6	4	0	81	10	219
2019	PM-01	64	26	5	4	0	0	90	4	92
2019	PM-03	48	32	11	5	3	0	81	8	62
2019	PM-04	27	42	12	9	9	0	70	18	33
2019	PM-05	27	36	27	9	0	0	64	9	11
2018	PM	46	32	11	7	4	0	78	11	179
2018	PM-01	46	32	10	9	3	0	78	12	69
2018	PM-03	49	27	14	6	4	0	76	10	51
2018	PM-04	40	40	13	3	3	0	80	7	30
2017	PM	41	40	9	7	4	0	80	11	188
2017	PM-01	43	44	7	3	3	0	87	6	69
2017	PM-03	43	35	7	13	2	0	78	15	60
2017	PM-04	31	45	15	5	5	0	76	9	42
2014	PM	53	29	8	4	6	0	82	10	184
2014	PM-01	52	32	6	4	6	0	84	10	90
2014	PM-03	45	27	16	4	9	0	71	13	45
2014	PM-04	58	31	3	3	3	0	90	7	29
2011	PM	42	36	11	4	7	1	78	12	190
2011	PM-01	51	30	7	6	5	1	82	11	100
2011	PM-03	30	46	13	2	9	0	76	11	54
2011	PM-04	53	33	13	0	0	0	87	0	15
2008	PM	38	24	17	7	14	0	62	21	58
2008	PM-01	15	31	23	15	15	0	46	31	13
2008	PM-03	43	21	18	4	14	0	64	18	28

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	36	30	14	15	6	0	66	20	218
2019	PM-01	49	33	7	10	1	0	82	11	91
2019	PM-03	39	27	13	16	5	0	66	21	62
2019	PM-04	12	27	30	21	9	0	39	30	33
2019	PM-05	18	36	9	18	18	0	55	36	11
2018	PM	32	31	18	9	9	1	63	19	180
2018	PM-01	30	27	20	13	9	1	58	22	70
2018	PM-03	37	31	14	6	12	0	69	18	51
2018	PM-04	27	30	33	7	3	0	57	10	30
2017	PM	30	34	18	11	8	0	64	19	188
2017	PM-01	32	42	13	7	6	0	74	13	69
2017	PM-03	32	32	22	10	5	0	63	15	60
2017	PM-04	19	29	24	19	9	0	48	28	42
2014	PM	39	31	13	9	8	0	70	17	184
2014	PM-01	37	38	10	10	6	0	74	16	90
2014	PM-03	34	22	20	9	16	0	56	24	45
2014	PM-04	37	34	18	8	3	0	72	11	29
2011	PM	34	34	12	11	9	1	68	20	194
2011	PM-01	43	35	7	8	7	1	78	15	103
2011	PM-03	26	28	20	17	9	0	54	26	54
2011	PM-04	33	53	7	7	0	0	87	7	15

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	35	29	17	12	6	0	65	18	217
2019	PM-01	50	29	9	9	2	1	80	11	92
2019	PM-03	31	34	18	13	3	0	66	16	61
2019	PM-04	12	30	33	18	6	0	42	24	33
2019	PM-05	18	27	18	18	18	0	45	36	11
2018	PM	32	34	15	10	9	0	66	19	178
2018	PM-01	30	29	17	14	10	0	59	24	70
2018	PM-03	35	35	12	10	8	0	71	18	51
2018	PM-04	29	36	29	4	4	0	64	7	28
2017	PM	30	39	13	12	6	0	69	18	188
2017	PM-01	31	46	7	10	5	0	78	15	69
2017	PM-03	33	33	15	13	5	0	67	18	60
2017	PM-04	17	43	24	12	5	0	60	17	42
2014	PM	40	30	13	10	7	0	70	17	184
2014	PM-01	39	36	11	11	3	0	74	15	90
2014	PM-03	31	24	20	9	16	0	56	24	45
2014	PM-04	41	31	14	10	4	0	72	14	29
2011	PM	32	36	11	11	9	0	69	21	194
2011	PM-01	45	34	8	7	7	0	79	14	103
2011	PM-03	19	31	17	20	13	0	50	33	54
2011	PM-04	20	67	7	7	0	0	87	7	15
2008	PM	28	38	19	3	12	0	66	16	58
2008	PM-01	15	23	38	8	15	0	38	23	13
2008	PM-03	32	43	11	4	11	0	75	14	28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	33	22	18	15	11	1	0	56	26	219
2019	PM-01	36	22	18	17	7	0	0	58	24	92
2019	PM-03	34	19	18	10	18	2	0	54	28	62
2019	PM-04	27	15	27	21	9	0	0	42	30	33
2019	PM-05	27	27	18	9	9	9	0	60	20	11
2018	PM	31	26	13	17	11	3	0	58	29	180
2018	PM-01	26	26	7	26	16	0	0	51	41	70
2018	PM-03	31	22	18	14	10	6	0	56	25	51
2018	PM-04	37	27	17	17	3	0	0	63	20	30
2017	PM	30	25	22	13	7	2	0	56	21	188
2017	PM-01	29	27	22	13	9	0	0	56	22	69
2017	PM-03	33	22	23	12	8	2	0	56	20	60
2017	PM-04	19	31	24	19	5	3	0	51	25	42
2014	PM	40	26	12	11	10	1	1	66	22	184
2014	PM-01	33	31	12	13	10	0	0	64	23	90
2014	PM-03	40	16	11	11	18	2	2	58	30	45
2014	PM-04	44	28	17	7	4	0	0	72	11	29
2011	PM	33	23	16	10	15	3	1	58	25	193
2011	PM-01	35	27	15	9	10	4	1	65	19	103
2011	PM-03	28	19	15	9	26	2	0	48	37	53
2011	PM-04	33	13	40	7	0	7	0	50	7	15
2008	PM	19	17	16	17	17	12	2	42	40	58
2008	PM-01	23	0	0	23	38	8	8	27	73	13
2008	PM-03	14	29	18	14	14	11	0	48	32	28

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	PM	26	37	37	219
2019	PM-01	14	48	38	92
2019	PM-03	32	34	34	62
2019	PM-04	36	15	48	33
2019	PM-05	27	36	36	11
2018	PM	25	28	47	179
2018	PM-01	23	24	53	70
2018	PM-03	27	35	37	51
2018	PM-04	27	23	50	30
2017	PM	23	43	34	188
2017	PM-01	16	49	35	69
2017	PM-03	25	45	30	60
2017	PM-04	33	29	38	42
2014	PM	19	49	32	184
2014	PM-01	17	57	27	90
2014	PM-03	22	38	40	45
2014	PM-04	25	41	34	29
2011	PM	23	46	31	194
2011	PM-01	17	55	28	103
2011	PM-03	26	39	35	54
2011	PM-04	33	20	47	15

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	PM	21	19	53	2	4	2	57
2019	PM-01	31	8	54	0	8	0	13
2019	PM-03	15	25	45	5	5	5	20
2019	PM-04	17	25	58	0	0	0	12
2018	PM	27	18	34	7	0	14	44
2018	PM-01	19	6	50	0	0	25	16
2018	PM-03	29	14	29	14	0	14	14
2017	PM	18	24	47	7	0	5	43
2017	PM-01	9	46	45	0	0	0	11
2017	PM-03	27	7	40	13	0	13	15
2017	PM-04	14	21	58	7	0	0	14
2014	PM	14	23	49	6	9999	8	35
2014	PM-01	7	33	47	7	9999	7	15
2014	PM-03	20	10	50	10	9999	10	10
2011	PM	29	13	40	4	9999	13	45
2011	PM-01	18	12	53	0	9999	18	17
2011	PM-03	50	0	43	0	9999	7	14

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	32	48	8	7	4	1	80	12	216
2019	PM-01	32	47	12	3	3	2	81	7	91
2019	PM-03	28	56	3	8	5	0	84	13	61
2019	PM-04	24	55	6	9	6	0	79	15	33
2019	PM-05	40	40	0	10	10	0	80	20	10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	50	24	10	6	1	8	82	8	218
2019	PM-01	52	26	9	3	0	10	87	4	92
2019	PM-03	48	24	11	10	0	6	78	10	62
2019	PM-04	52	33	9	3	0	3	88	3	33
2019	PM-05	50	20	10	0	10	10	78	11	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	17	83	218
2019	PM-01	8	92	91
2019	PM-03	21	79	62
2019	PM-04	27	73	33
2018	PM	18	82	179
2018	PM-01	14	86	69
2018	PM-03	25	75	51

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	49	51	37
2019	PM-03	54	46	13
2018	PM	55	45	31
2018	PM-03	62	38	13

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	70	30	37
2018	PM	65	35	31
2018	PM-03	54	46	13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	PM	100	37
2019	PM-03	100	13
2018	PM	100	31
2018	PM-03	100	13

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	22	78	36
2018	PM	28	72	32

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	33	67	36
2019	PM-03	50	50	12
2018	PM	41	59	32
2018	PM-01	50	50	10
2018	PM-03	38	62	13

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	53	47	36
2018	PM	63	38	32
2018	PM-01	50	50	10

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	42	58	36
2019	PM-03	42	58	12
2018	PM	34	66	32
2018	PM-03	46	54	13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	22	78	36
2018	PM	38	63	32
2018	PM-03	38	62	13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	56	44	36
2018	PM	53	47	32
2018	PM-03	54	46	13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	25	75	36
2018	PM	31	69	32

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	36
2019	PM-03	0	100	12

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	14	86	36

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	44	56	36
2018	PM	50	50	32
2018	PM-01	50	50	10
2018	PM-03	46	54	13

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	25	75	36
2018	PM	16	84	32

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	47	53	36
2019	PM-03	58	42	12
2018	PM	63	38	32

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	17	83	36
2018	PM	31	69	32
2018	PM-03	46	54	13

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	22	78	36
2018	PM	34	66	32
2018	PM-03	38	62	13

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	14	86	36
2018	PM	19	81	32

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	19	81	36
2019	PM-03	0	100	12
2018	PM	22	78	32

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	28	72	36
2018	PM	22	78	32

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	22	78	218
2019	PM-01	9	91	92
2019	PM-03	26	74	61
2019	PM-04	39	61	33
2019	PM-05	45	55	11

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	23	14	19	7	11	20	6	50	24	218
2019	PM-01	29	12	20	3	2	24	10	62	8	91
2019	PM-03	29	19	13	8	10	16	5	61	22	62
2019	PM-04	6	15	21	21	21	12	3	25	50	33
2019	PM-05	9	9	36	9	18	18	0	22	33	11
2018	PM	20	24	20	9	7	15	6	55	20	178
2018	PM-01	17	14	26	10	6	19	7	43	22	69
2018	PM-03	20	31	14	10	10	12	4	60	23	51
2018	PM-04	24	31	17	3	0	14	10	73	5	29
2017	PM	19	21	18	10	10	16	6	51	26	188
2017	PM-01	19	19	20	7	12	19	4	48	25	69
2017	PM-03	20	23	15	12	8	13	8	55	26	60
2017	PM-04	17	21	19	15	7	17	5	48	28	42
2014	PM	23	20	16	6	11	18	7	56	22	184
2014	PM-01	24	17	19	8	8	19	6	54	21	90
2014	PM-03	22	20	16	4	16	20	2	54	26	45
2014	PM-04	14	24	14	7	7	20	14	57	22	29

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	35	30	14	7	8	5	1	69	16	219
2019	PM-01	43	33	13	2	4	2	2	80	7	92
2019	PM-03	34	34	10	6	10	6	0	72	17	62
2019	PM-04	15	33	24	18	9	0	0	48	27	33
2019	PM-05	27	18	27	0	18	9	0	50	20	11
2018	PM	32	27	21	7	7	7	0	62	15	177
2018	PM-01	29	22	28	6	6	9	0	56	13	68
2018	PM-03	27	35	14	10	8	6	0	67	19	51
2018	PM-04	34	34	21	7	0	3	0	71	7	29
2017	PM	30	30	19	7	8	5	1	64	16	188
2017	PM-01	29	32	13	10	8	9	0	66	20	69
2017	PM-03	35	23	23	2	10	5	2	63	12	60
2017	PM-04	19	38	26	10	5	2	0	58	15	42
2014	PM	36	29	16	7	5	5	1	69	13	184
2014	PM-01	34	30	14	9	3	8	1	71	14	90
2014	PM-03	34	27	24	9	7	0	0	60	16	45
2014	PM-04	44	31	18	0	3	3	0	78	4	29
2011	PM	40	34	12	4	7	3	1	76	11	194
2011	PM-01	50	31	7	4	6	3	0	83	10	103
2011	PM-03	31	35	17	7	6	4	0	69	13	54
2011	PM-04	40	33	27	0	0	0	0	73	0	15

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	6	94	219
2019	PM-05	0	100	11
2018	PM	9	91	180
2018	PM-01	9	91	70
2018	PM-03	14	86	51

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	38	62	13
2018	PM	56	44	16

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	13
2018	PM	0	100	16

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	13

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	13
2018	PM	0	100	16

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	13
2018	PM	0	100	16

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	38	62	13
2018	PM	38	63	16

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	54	46	13
2018	PM	56	44	16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	11	89	218
2019	PM-03	15	85	61

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	26	12	23	5	5	22	7	54	14	217
2019	PM-01	32	12	18	2	2	23	10	67	7	90
2019	PM-03	31	11	24	6	3	19	5	55	13	62
2019	PM-04	12	12	39	3	9	21	3	32	16	33
2019	PM-05	9	9	27	9	9	27	9	29	29	11
2018	PM	25	20	22	5	6	18	4	58	14	179
2018	PM-01	23	14	26	7	6	19	6	49	17	70
2018	PM-03	22	27	16	8	6	18	4	63	18	51
2018	PM-04	30	20	27	0	0	23	0	65	0	30
2017	PM	20	17	30	3	4	20	6	49	9	188
2017	PM-01	19	20	26	4	3	23	4	54	10	69
2017	PM-03	25	12	33	2	3	20	5	49	7	60
2017	PM-04	9	21	36	5	5	19	5	40	13	42
2014	PM	23	17	19	3	3	28	7	62	9	184
2014	PM-01	22	17	19	4	2	28	8	60	10	90
2014	PM-03	27	16	20	2	7	27	2	60	12	45
2014	PM-04	17	20	18	0	0	34	11	68	0	29

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	27	15	5	5	10	2	72	11	218
2019	PM-01	45	25	12	1	3	10	3	81	5	91
2019	PM-03	39	31	13	8	3	6	0	74	12	62
2019	PM-04	15	36	30	6	6	6	0	55	13	33
2019	PM-05	27	18	9	9	9	18	9	63	25	11
2018	PM	36	23	17	9	4	11	0	66	15	180
2018	PM-01	33	21	19	10	6	11	0	61	18	70
2018	PM-03	33	25	14	16	0	12	0	67	18	51
2018	PM-04	43	20	30	0	0	7	0	68	0	30
2017	PM	30	26	23	5	4	9	3	64	10	188
2017	PM-01	27	30	22	4	3	13	0	66	8	69
2017	PM-03	38	15	27	5	5	7	3	59	11	60
2017	PM-04	14	38	24	7	2	9	5	61	11	42
2014	PM	40	23	18	3	3	11	0	72	7	184
2014	PM-01	39	21	20	6	1	13	0	69	8	90
2014	PM-03	34	22	22	2	9	11	0	63	12	45
2014	PM-04	48	31	7	0	0	14	0	92	0	29
2011	PM	44	32	12	4	4	3	1	79	9	194
2011	PM-01	52	28	9	4	5	2	0	82	9	103
2011	PM-03	37	37	15	4	0	6	2	80	4	54
2011	PM-04	47	33	13	0	0	7	0	86	0	15

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	19	28	20	14	18	0	1	48	32	219
2019	PM-01	25	30	17	13	13	0	1	56	26	92
2019	PM-03	11	24	19	18	26	0	2	36	44	62
2019	PM-04	21	33	18	18	9	0	0	55	27	33
2019	PM-05	27	9	36	0	18	0	9	40	20	11
2018	PM	19	26	26	12	17	0	0	45	29	180
2018	PM-01	19	27	21	11	21	0	0	46	33	70
2018	PM-03	20	24	31	8	18	0	0	43	25	51
2018	PM-04	20	20	33	17	10	0	0	40	27	30
2017	PM	16	31	19	16	14	1	3	49	31	188
2017	PM-01	16	37	16	13	15	0	3	55	29	69
2017	PM-03	17	30	13	20	18	0	2	47	39	60
2017	PM-04	21	21	31	15	7	0	5	45	23	42

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	24	25	22	14	14	0	1	50	28	219
2019	PM-01	28	28	26	10	8	0	0	57	17	92
2019	PM-03	18	24	26	16	15	0	2	43	31	62
2019	PM-04	27	21	9	15	27	0	0	48	42	33
2019	PM-05	27	27	18	0	18	0	9	60	20	11
2018	PM	13	21	29	19	19	0	0	34	37	178
2018	PM-01	11	27	30	16	16	0	0	39	31	70
2018	PM-03	10	18	28	18	26	0	0	28	44	50
2018	PM-04	17	20	27	20	17	0	0	37	37	30
2017	PM	15	25	26	20	13	1	1	40	33	187
2017	PM-01	20	29	23	20	6	0	1	50	27	69
2017	PM-03	13	23	28	17	18	0	0	37	35	60
2017	PM-04	10	27	27	22	15	0	0	36	36	41

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	24	14	8	7	1	6	69	16	219
2019	PM-01	55	16	14	2	1	0	11	80	4	92
2019	PM-03	37	35	11	6	6	2	2	75	13	62
2019	PM-04	27	15	21	21	15	0	0	42	36	33
2019	PM-05	27	36	0	9	18	0	9	70	30	11
2018	PM	26	28	20	14	9	0	2	56	23	179
2018	PM-01	31	21	27	9	6	0	6	56	15	70
2018	PM-03	25	35	16	12	12	0	0	61	24	51
2018	PM-04	14	45	10	17	14	0	0	59	31	29
2017	PM	31	28	19	9	7	1	6	63	17	185
2017	PM-01	45	21	14	3	2	0	16	78	6	67
2017	PM-03	32	37	17	3	8	0	2	71	12	59
2017	PM-04	14	24	31	21	9	0	0	38	31	42

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	15	22	21	16	25	0	0	38	41	218
2019	PM-01	21	23	22	16	18	0	0	43	35	92
2019	PM-03	15	18	23	21	24	0	0	32	45	62
2019	PM-04	6	21	21	15	33	3	0	28	50	33
2019	PM-05	10	50	0	10	20	0	10	67	33	10
2018	PM	10	14	22	19	35	1	0	23	54	176
2018	PM-01	7	9	14	26	42	1	0	16	69	69
2018	PM-03	8	12	34	14	32	0	0	20	46	50
2018	PM-04	17	28	24	7	24	0	0	45	31	29
2017	PM	8	17	24	21	28	1	1	26	50	187
2017	PM-01	7	20	25	27	21	0	0	27	48	69
2017	PM-03	10	20	22	13	33	0	2	31	47	60
2017	PM-04	12	12	20	27	29	0	0	24	56	41

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	65	15	6	2	2	2	8	89	5	217
2019	PM-01	73	11	3	1	0	1	11	95	1	92
2019	PM-03	72	12	8	2	2	2	3	88	4	60
2019	PM-04	45	27	6	6	9	0	6	77	16	33
2019	PM-05	45	18	18	0	0	9	9	78	0	11
2018	PM	52	19	13	7	5	0	4	74	12	176
2018	PM-01	50	19	16	6	6	0	4	72	12	70
2018	PM-03	53	24	12	4	6	0	2	78	10	51
2018	PM-04	68	11	4	7	4	0	7	85	12	28
2017	PM	49	21	11	4	1	1	13	81	6	187
2017	PM-01	51	18	6	6	1	1	16	84	9	68
2017	PM-03	55	22	10	2	2	0	10	85	4	60
2017	PM-04	55	17	12	2	0	0	14	83	3	42

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	29	15	8	9	1	1	68	17	218
2019	PM-01	42	30	16	4	8	0	0	71	12	91
2019	PM-03	39	21	15	15	10	0	2	61	25	62
2019	PM-04	27	36	15	9	12	0	0	64	21	33
2019	PM-05	36	36	18	0	0	9	0	80	0	11
2018	PM	32	22	19	12	14	0	1	54	26	180
2018	PM-01	27	21	19	16	17	0	0	49	33	70
2018	PM-03	33	29	16	8	14	0	0	63	22	51
2018	PM-04	33	20	27	13	3	0	3	55	17	30
2017	PM	25	35	22	11	5	1	1	61	16	188
2017	PM-01	19	40	20	9	10	1	0	60	20	69
2017	PM-03	28	35	25	7	5	0	0	63	12	60
2017	PM-04	36	33	17	12	0	0	2	71	12	42

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	30	37	19	10	4	0	1	67	13	219
2019	PM-01	43	29	20	4	1	1	1	74	6	92
2019	PM-03	31	44	16	5	5	0	0	74	10	62
2019	PM-04	6	39	27	15	12	0	0	45	27	33
2019	PM-05	9	27	27	27	0	0	9	40	30	11
2018	PM	25	31	28	11	3	0	2	57	14	180
2018	PM-01	24	33	23	10	6	0	4	60	16	70
2018	PM-03	25	35	31	6	2	0	0	61	8	51
2018	PM-04	23	33	30	10	0	0	3	59	10	30
2017	PM	29	34	22	7	5	1	1	64	13	188
2017	PM-01	34	33	18	6	5	1	3	71	11	69
2017	PM-03	32	38	23	5	2	0	0	70	7	60
2017	PM-04	21	29	31	12	7	0	0	50	19	42

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	29	31	20	10	7	1	0	62	18	217
2019	PM-01	38	34	17	5	2	2	1	74	8	92
2019	PM-03	34	30	20	7	10	0	0	64	16	61
2019	PM-04	9	28	25	25	13	0	0	38	38	32
2019	PM-05	9	27	36	0	27	0	0	36	27	11
2018	PM	22	29	27	12	9	0	1	52	21	180
2018	PM-01	27	30	21	10	9	0	3	59	19	70
2018	PM-03	18	27	33	12	10	0	0	45	22	51
2018	PM-04	13	37	30	10	10	0	0	50	20	30
2017	PM	25	33	21	13	5	1	2	60	18	188
2017	PM-01	39	36	10	9	3	0	3	77	13	69
2017	PM-03	22	38	27	10	2	0	2	61	12	60
2017	PM-04	14	26	26	24	7	0	2	42	31	42

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	39	30	14	9	6	1	0	70	16	218
2019	PM-01	52	28	13	3	1	2	0	82	4	92
2019	PM-03	35	39	8	10	8	0	0	74	18	62
2019	PM-04	19	25	22	16	19	0	0	44	34	32
2019	PM-05	27	18	27	18	9	0	0	45	27	11
2018	PM	26	30	18	15	10	0	2	57	25	179
2018	PM-01	33	24	19	14	7	0	3	59	22	70
2018	PM-03	24	34	18	12	12	0	0	58	24	50
2018	PM-04	10	43	13	23	7	0	3	55	31	30
2017	PM	31	29	21	13	4	1	1	61	17	187
2017	PM-01	45	27	21	3	5	0	0	72	8	68
2017	PM-03	30	33	22	12	2	0	2	64	14	60
2017	PM-04	17	26	24	26	7	0	0	43	33	42

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	46	21	16	9	7	1	67	17	217
2019	PM-01	59	19	12	8	1	1	79	9	90
2019	PM-03	45	19	18	10	6	2	66	16	62
2019	PM-04	21	24	24	12	18	0	45	30	33
2019	PM-05	45	27	18	9	0	0	73	9	11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	32	18	10	3	0	0	69	13	219
2019	PM-01	41	30	14	11	2	1	0	73	13	92
2019	PM-03	37	35	19	5	3	0	0	73	8	62
2019	PM-04	30	24	30	12	3	0	0	55	15	33
2019	PM-05	27	36	9	27	0	0	0	64	27	11
2018	PM	30	29	25	7	7	0	2	61	14	175
2018	PM-01	36	30	21	3	6	0	3	69	9	66
2018	PM-03	18	33	25	10	12	0	2	52	22	51
2018	PM-04	34	21	31	10	0	0	3	57	11	29
2017	PM	29	35	21	10	3	1	2	66	13	187
2017	PM-01	35	41	15	8	1	0	0	76	9	68
2017	PM-03	27	30	25	13	2	0	3	59	16	60
2017	PM-04	29	31	28	2	5	0	5	63	7	42

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	60	19	11	5	4	1	80	9	215
2019	PM-01	69	16	9	4	1	1	85	6	90
2019	PM-03	57	26	8	3	5	0	84	8	61
2019	PM-04	47	19	13	9	9	3	68	19	32
2019	PM-05	45	27	27	0	0	0	73	0	11
2018	PM	59	20	15	2	4	2	80	6	179
2018	PM-01	54	19	17	1	6	3	75	7	69
2018	PM-03	57	24	12	2	6	0	80	8	51
2018	PM-04	67	17	13	0	0	3	86	0	30
2017	PM	54	27	9	4	4	3	83	8	188
2017	PM-01	59	16	8	4	8	6	79	13	69
2017	PM-03	48	33	8	3	5	2	83	8	60
2017	PM-04	52	36	7	5	0	0	88	5	42

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	70	13	5	2	3	6	89	6	218
2019	PM-01	72	15	4	1	1	7	93	2	92
2019	PM-03	71	10	5	5	6	3	83	12	62
2019	PM-04	69	13	6	3	3	6	87	7	32
2019	PM-05	64	27	0	0	0	9	100	0	11
2018	PM	65	12	10	4	3	6	81	8	180
2018	PM-01	59	13	10	7	6	6	76	14	70
2018	PM-03	65	18	12	0	2	4	86	2	51
2018	PM-04	73	7	10	7	0	3	83	7	30

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	71	11	6	3	5	0	3	85	9	218
2019	PM-01	80	7	5	2	1	0	4	91	3	92
2019	PM-03	68	18	8	0	5	0	2	87	5	62
2019	PM-04	59	13	13	3	9	0	3	74	13	32
2019	PM-05	45	18	0	27	0	0	9	70	30	11
2018	PM	65	16	8	6	3	1	2	83	9	179
2018	PM-01	63	17	9	7	1	0	3	82	9	70
2018	PM-03	60	20	8	6	4	2	0	82	10	50
2018	PM-04	77	7	10	0	3	0	3	86	3	30
2017	PM	64	18	8	4	3	1	2	85	7	188
2017	PM-01	59	20	7	4	6	0	3	82	11	69
2017	PM-03	60	22	12	2	2	2	2	85	3	60
2017	PM-04	74	15	2	7	0	0	2	90	7	42

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	60	25	8	4	3	1	86	7	217
2019	PM-01	75	15	5	1	1	2	92	2	92
2019	PM-03	51	34	8	2	5	0	85	7	61
2019	PM-04	47	34	9	6	3	0	81	9	32
2019	PM-05	45	27	9	18	0	0	73	18	11
2018	PM	51	24	16	6	3	1	75	9	180
2018	PM-01	56	20	16	4	3	1	77	7	70
2018	PM-03	49	25	16	6	4	0	75	10	51
2018	PM-04	47	27	17	7	3	0	73	10	30
2017	PM	50	33	9	6	2	1	83	8	186
2017	PM-01	60	28	6	3	1	1	89	5	68
2017	PM-03	52	28	8	10	2	0	80	12	60
2017	PM-04	34	51	8	5	2	0	85	7	41

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	20	11	6	4	0	1	78	11	218
2019	PM-01	76	14	4	3	0	0	2	92	3	92
2019	PM-03	45	26	16	8	5	0	0	71	13	62
2019	PM-04	34	25	22	9	9	0	0	59	19	32
2019	PM-05	64	9	18	9	0	0	0	73	9	11
2018	PM	55	20	15	7	3	0	1	75	10	179
2018	PM-01	54	20	16	4	4	0	1	75	9	70
2018	PM-03	59	16	14	8	4	0	0	75	12	51
2018	PM-04	57	17	23	3	0	0	0	73	3	30
2017	PM	56	23	10	5	5	1	1	80	10	187
2017	PM-01	60	20	9	1	6	1	1	83	8	69
2017	PM-03	61	17	8	10	3	0	0	78	14	59
2017	PM-04	47	31	17	0	5	0	0	78	5	42

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	10	4	1	0	28	92	2	217
2019	PM-01	61	4	0	0	0	35	100	0	92
2019	PM-03	59	16	3	2	0	20	94	2	61
2019	PM-04	50	16	16	0	0	19	81	0	32
2019	PM-05	45	18	9	0	0	27	88	0	11
2018	PM	61	7	3	3	1	26	91	5	180
2018	PM-01	64	1	0	3	0	31	96	4	70
2018	PM-03	69	6	2	0	0	24	97	0	51
2018	PM-04	47	17	3	7	3	23	83	13	30
2017	PM	52	17	4	2	0	25	92	2	186
2017	PM-01	56	12	0	0	0	33	100	0	68
2017	PM-03	47	20	5	0	0	27	93	0	59
2017	PM-04	53	17	9	2	0	19	85	3	42

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	56	23	15	2	1	3	81	4	218
2019	PM-01	59	23	13	2	0	3	84	2	92
2019	PM-03	66	18	13	2	0	2	85	2	62
2019	PM-04	44	31	19	0	3	3	77	3	32
2019	PM-05	64	18	9	0	9	0	82	9	11
2018	PM	58	22	11	3	3	2	82	6	180
2018	PM-01	61	17	14	0	3	4	82	3	70
2018	PM-03	63	22	10	4	2	0	84	6	51
2018	PM-04	57	27	10	3	3	0	83	7	30
2017	PM	58	26	8	3	1	5	88	4	186
2017	PM-01	65	19	6	3	0	8	90	3	68
2017	PM-03	60	23	8	3	2	3	86	5	60
2017	PM-04	47	39	7	2	0	5	90	3	41

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	75	14	3	3	1	1	3	93	4	216
2019	PM-01	73	15	1	4	1	2	3	93	6	91
2019	PM-03	79	13	3	2	2	0	2	93	3	62
2019	PM-04	77	16	3	0	3	0	0	94	3	31
2019	PM-05	64	9	9	0	0	9	9	89	0	11
2018	PM	77	12	4	3	1	0	3	91	4	179
2018	PM-01	76	11	6	3	1	0	3	90	4	70
2018	PM-03	75	14	6	2	0	0	4	92	2	51
2018	PM-04	79	14	0	3	0	0	3	96	4	29
2017	PM	75	16	4	1	1	1	3	95	1	187
2017	PM-01	77	19	1	0	0	0	3	99	0	68
2017	PM-03	70	18	7	2	2	2	0	90	3	60
2017	PM-04	79	9	5	0	0	0	7	95	0	42

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	27	9	4	2	0	1	85	6	217
2019	PM-01	54	33	8	3	2	0	0	87	5	92
2019	PM-03	56	25	13	2	2	2	2	83	3	61
2019	PM-04	63	22	6	9	0	0	0	84	9	32
2019	PM-05	73	9	9	9	0	0	0	82	9	11
2018	PM	48	29	14	4	3	0	1	78	8	180
2018	PM-01	44	31	13	6	4	0	1	77	10	70
2018	PM-03	41	37	14	4	4	0	0	78	8	51
2018	PM-04	50	23	23	0	0	0	3	76	0	30
2017	PM	48	34	10	3	2	0	3	85	6	186
2017	PM-01	43	36	6	6	4	0	4	83	11	67
2017	PM-03	47	38	12	2	2	0	0	85	3	60
2017	PM-04	57	24	14	2	0	0	2	83	2	42

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	17	34	36	10	3	0	52	13	219
2019	PM-01	29	39	24	5	2	0	68	8	92
2019	PM-03	8	34	47	6	5	0	42	11	62
2019	PM-04	9	24	45	21	0	0	33	21	33
2019	PM-05	27	9	55	9	0	0	36	9	11
2018	PM	15	30	32	18	4	0	46	22	178
2018	PM-01	15	32	35	15	3	0	47	18	68
2018	PM-03	14	37	25	18	6	0	51	24	51
2018	PM-04	17	27	37	17	3	0	43	20	30
2017	PM	13	25	43	15	3	1	39	18	188
2017	PM-01	17	31	36	13	1	0	49	15	69
2017	PM-03	15	20	48	12	5	0	35	17	60
2017	PM-04	9	24	41	21	2	2	34	24	42

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	8	25	40	16	10	0	26	34	217
2019	PM-01	10	22	33	20	14	0	34	32	90
2019	PM-03	8	24	42	15	11	0	26	32	62
2019	PM-04	6	27	45	18	3	0	21	33	33
2019	PM-05	0	18	55	9	9	9	20	20	11
2018	PM	16	23	41	12	7	0	20	39	178
2018	PM-01	23	17	43	13	3	0	16	41	69
2018	PM-03	16	22	45	12	6	0	18	37	51
2018	PM-04	3	23	47	17	10	0	27	27	30
2017	PM	10	25	39	20	5	1	25	36	187
2017	PM-01	14	20	36	25	4	0	29	34	68
2017	PM-03	10	22	43	20	5	0	25	32	60
2017	PM-04	5	33	41	14	7	0	21	38	42

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	39	32	14	11	2	2	73	13	219
2019	PM-01	48	30	12	8	2	0	78	10	92
2019	PM-03	35	32	15	15	3	0	68	18	62
2019	PM-04	21	39	27	9	0	3	63	9	33
2019	PM-05	36	27	9	18	0	9	70	20	11
2018	PM	37	36	12	9	4	2	75	13	179
2018	PM-01	39	29	11	11	7	3	69	19	70
2018	PM-03	37	37	12	10	2	2	76	12	51
2018	PM-04	33	50	13	3	0	0	83	3	30
2017	PM	28	43	13	10	3	3	73	14	188
2017	PM-01	31	33	12	18	4	1	66	23	69
2017	PM-03	22	57	10	2	5	5	82	7	60
2017	PM-04	28	43	22	7	0	0	71	7	42

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	30	29	17	15	8	2	60	23	219
2019	PM-01	45	25	13	10	5	2	71	16	92
2019	PM-03	24	27	21	16	10	2	52	26	62
2019	PM-04	6	39	27	15	12	0	45	27	33
2019	PM-05	18	45	9	18	9	0	64	27	11
2018	PM	25	34	14	15	9	3	61	24	177
2018	PM-01	25	32	15	12	12	4	60	25	68
2018	PM-03	25	31	18	18	6	2	58	24	51
2018	PM-04	17	47	17	17	3	0	63	20	30
2017	PM	15	39	17	15	10	5	56	26	186
2017	PM-01	20	38	12	15	11	4	61	27	68
2017	PM-03	12	45	20	7	10	7	61	18	60
2017	PM-04	7	37	24	19	10	2	45	30	41

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	24	76	219
2019	PM-01	32	68	92
2019	PM-03	18	82	62
2019	PM-04	9	91	33
2019	PM-05	18	82	11
2017	PM	28	72	188
2017	PM-01	38	62	69
2017	PM-03	23	77	60
2017	PM-04	24	76	42
2014	PM	20	80	184
2014	PM-01	23	77	90
2014	PM-03	18	82	45
2014	PM-04	20	80	29

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	84	16	51
2019	PM-01	86	14	29
2019	PM-03	70	30	10
2017	PM	80	20	52
2017	PM-01	81	19	26
2017	PM-03	86	14	14
2017	PM-04	69	31	10
2014	PM	86	14	36
2014	PM-01	81	19	21

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	55	25	3	15	3	80	18	40
2019	PM-01	58	21	4	17	0	79	17	24
2017	PM	61	26	2	10	0	88	10	42
2017	PM-01	56	33	0	11	0	89	11	21
2017	PM-03	83	0	0	17	0	83	17	12
2014	PM	39	49	6	6	0	87	6	31
2014	PM-01	35	53	0	12	0	88	12	17

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	17	33	27	13	9	1	0	17	83	217
2019	PM-01	23	35	24	11	7	1	0	23	77	92
2019	PM-03	8	33	28	13	18	0	0	8	92	61
2019	PM-04	9	36	33	15	3	3	0	9	91	33
2019	PM-05	27	27	18	9	9	9	0	30	70	11
2018	PM	15	34	22	13	15	1	1	15	85	178
2018	PM-01	16	31	27	10	14	0	1	16	84	70
2018	PM-03	8	50	12	14	14	2	0	8	92	50
2018	PM-04	23	27	30	13	7	0	0	23	77	30
2017	PM	20	33	21	12	11	3	0	21	79	188
2017	PM-01	14	42	25	6	9	4	0	15	85	69
2017	PM-03	23	25	23	12	15	2	0	24	76	60
2017	PM-04	28	29	17	19	7	0	0	28	72	42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	55	45	177
2019	PM-01	51	49	69
2019	PM-03	52	48	56
2019	PM-04	59	41	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	42	58	170
2019	PM-01	45	55	67
2019	PM-03	34	66	53
2019	PM-04	46	54	28
2018	PM	32	68	149
2018	PM-01	34	66	58
2018	PM-03	33	67	45
2018	PM-04	30	70	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	15	21	23	18	14	2	8	39	35	171
2019	PM-01	24	21	28	10	7	1	9	49	20	68
2019	PM-03	6	26	19	21	19	0	9	35	44	53
2019	PM-04	14	14	28	21	10	7	7	32	36	29
2018	PM	20	19	21	13	19	1	7	42	35	149
2018	PM-01	28	22	22	14	10	0	3	52	25	58
2018	PM-03	13	27	22	9	13	2	13	47	26	45
2018	PM-04	13	9	17	17	35	0	9	24	57	23
2017	PM	16	31	14	12	17	0	10	53	32	145
2017	PM-01	25	38	14	12	6	0	5	66	19	56
2017	PM-03	11	27	13	11	29	0	9	41	44	45
2017	PM-04	10	23	16	14	20	0	17	40	40	30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	6	13	24	16	37	1	3	19	56	172
2019	PM-01	12	16	26	14	28	0	4	29	44	69
2019	PM-03	2	13	21	19	42	0	4	16	63	53
2019	PM-04	3	3	21	17	48	7	0	7	70	29
2018	PM	5	17	15	21	36	1	5	24	60	149
2018	PM-01	7	28	14	24	26	0	2	35	51	58
2018	PM-03	2	13	20	22	27	0	16	18	58	45
2018	PM-04	0	9	17	22	52	0	0	9	74	23
2017	PM	4	16	12	16	42	1	8	22	65	145
2017	PM-01	7	23	9	16	31	2	13	35	55	56
2017	PM-03	4	18	9	20	45	0	4	23	68	45
2017	PM-04	0	3	24	10	57	3	3	4	71	30

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	40	18	15	9	11	1	6	62	21	213
2019	PM-01	47	18	12	7	8	1	8	71	16	91
2019	PM-03	36	20	15	10	14	0	5	59	25	59
2019	PM-04	30	12	30	9	18	0	0	42	27	33
2019	PM-05	50	20	0	10	10	0	10	78	22	10
2018	PM	36	17	16	13	12	1	4	56	27	180
2018	PM-01	39	13	7	24	11	0	6	55	38	70
2018	PM-03	41	22	14	8	14	2	0	64	22	51
2018	PM-04	23	17	27	3	17	3	10	46	23	30

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment