2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 28 44 0 20 8 0 0 72 28 25
2019 NU-03 25 50 0 13 13 0 0 75 25 16
2017 NU 12 67 0 12 9 0 0 79 21 16
2017 NU-03 7 67 0 15 11 0 0 74 26 13
2011 NU 14 79 0 7 0 0 0 93 7 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 58 29 0 8 4 0 0 88 13 24
2019 NU-03 50 38 0 6 6 0 0 88 13 16
2017 NU 67 18 0 15 0 0 0 85 15 16
2017 NU-03 59 22 0 18 0 0 0 82 18 13
2011 NU 71 21 0 0 7 0 0 93 7 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 56 0 12 8 0 0 80 20 25
2019 NU-03 25 63 0 0 13 0 0 88 13 16
2017 NU 36 45 6 6 6 0 0 82 12 16
2017 NU-03 30 48 7 7 7 0 0 78 15 13
2011 NU 21 50 14 14 0 0 0 71 14 14

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 36 12 12 20 0 0 56 32 25
2019 NU-03 19 38 19 6 19 0 0 56 25 16
2018 NU 12 44 16 16 12 0 0 56 28 25
2018 NU-03 12 29 18 24 18 0 0 41 41 17
2017 NU 6 30 43 12 9 0 0 36 21 16
2017 NU-03 7 22 45 15 11 0 0 30 26 13
2011 NU 21 14 29 29 0 0 7 38 31 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 44 24 8 16 8 0 0 68 24 25
2019 NU-03 38 25 13 13 13 0 0 63 25 16
2017 NU 43 36 9 6 6 0 0 79 12 16
2017 NU-03 37 37 11 7 7 0 0 74 15 13

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 40 36 4 0 16 0 4 79 17 25
2019 NU-03 38 31 6 0 19 0 6 73 20 16
2018 NU 28 32 16 16 8 0 0 60 24 25
2018 NU-03 24 29 18 18 12 0 0 53 29 17
2017 NU 45 32 0 16 6 0 0 78 22 15
2017 NU-03 48 24 0 20 8 0 0 72 28 12
2011 NU 21 64 7 0 7 0 0 86 7 14

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 32 44 4 8 12 0 0 76 20 25
2019 NU-03 25 50 0 6 19 0 0 75 25 16
2018 NU 28 40 4 12 16 0 0 68 28 25
2018 NU-03 29 35 0 12 24 0 0 65 35 17
2017 NU 18 43 0 33 6 0 0 61 39 16
2017 NU-03 15 45 0 33 7 0 0 59 41 13
2011 NU 14 50 21 7 7 0 0 64 14 14

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 36 16 4 28 0 0 52 32 25
2019 NU-03 13 38 13 6 31 0 0 50 38 16
2018 NU 13 29 13 25 21 0 0 42 46 24
2018 NU-03 6 29 12 24 29 0 0 35 53 17
2017 NU 6 43 15 18 12 0 6 52 32 16
2017 NU-03 7 45 18 15 15 0 0 52 30 13
2011 NU 7 29 29 21 14 0 0 36 36 14

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 40 12 12 12 0 0 64 24 25
2019 NU-03 25 31 19 13 13 0 0 56 25 16
2018 NU 20 52 8 12 8 0 0 72 20 25
2018 NU-03 18 47 12 12 12 0 0 65 24 17
2017 NU 12 67 12 9 0 0 0 79 9 16
2017 NU-03 15 67 7 11 0 0 0 82 11 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 40 44 4 4 8 0 0 84 12 25
2019 NU-03 44 38 6 0 13 0 0 81 13 16
2018 NU 40 48 8 4 0 0 0 88 4 25
2018 NU-03 35 47 12 6 0 0 0 82 6 17
2017 NU 30 61 0 9 0 0 0 91 9 16
2017 NU-03 30 59 0 11 0 0 0 89 11 13
2011 NU 21 50 14 7 7 0 0 71 14 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 44 8 4 20 0 0 68 24 25
2019 NU-03 13 50 6 6 25 0 0 63 31 16
2018 NU 20 44 4 20 12 0 0 64 32 25
2018 NU-03 12 47 6 18 18 0 0 59 35 17
2017 NU 12 49 6 27 6 0 0 61 33 16
2017 NU-03 15 45 7 26 7 0 0 59 33 13

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 52 36 4 4 4 0 0 88 8 25
2019 NU-03 56 31 0 6 6 0 0 88 13 16
2018 NU 58 25 8 8 0 0 0 83 8 24
2018 NU-03 53 35 6 6 0 0 0 88 6 17
2017 NU 36 45 12 6 0 0 0 82 6 16
2017 NU-03 37 48 7 7 0 0 0 85 7 13
2011 NU 43 43 7 0 7 0 0 86 7 14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 32 24 16 8 20 0 0 56 28 25
2019 NU-03 25 25 19 6 25 0 0 50 31 16
2018 NU 28 40 12 12 8 0 0 68 20 25
2018 NU-03 18 41 18 12 12 0 0 59 24 17
2017 NU 18 70 6 6 0 0 0 88 6 16
2017 NU-03 7 85 0 7 0 0 0 93 7 13
2011 NU 7 36 21 21 14 0 0 43 36 14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 28 20 8 24 0 0 48 32 25
2019 NU-03 13 25 31 0 31 0 0 38 31 16
2018 NU 33 42 13 4 8 0 0 75 13 24
2018 NU-03 19 56 6 6 13 0 0 75 19 16
2017 NU 30 45 18 0 6 0 0 76 6 16
2017 NU-03 22 48 22 0 7 0 0 70 7 13

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 36 8 16 16 0 0 60 32 25
2019 NU-03 19 44 13 6 19 0 0 63 25 16
2018 NU 20 52 0 8 20 0 0 72 28 25
2018 NU-03 12 53 0 12 24 0 0 65 35 17
2017 NU 18 43 6 21 12 0 0 61 33 16
2017 NU-03 7 52 0 26 15 0 0 59 41 13
2011 NU 7 43 21 14 14 0 0 50 29 14

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 44 40 4 4 8 0 0 84 12 25
2019 NU-03 38 44 0 6 13 0 0 81 19 16
2018 NU 36 40 8 8 8 0 0 76 16 25
2018 NU-03 35 35 6 12 12 0 0 71 24 17
2017 NU 30 51 12 6 0 0 0 82 6 16
2017 NU-03 22 63 7 7 0 0 0 85 7 13
2011 NU 36 50 0 14 0 0 0 86 14 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 16 32 4 24 0 0 40 28 25
2019 NU-03 25 19 25 0 31 0 0 44 31 16
2018 NU 28 28 16 8 20 0 0 56 28 25
2018 NU-03 24 29 18 6 24 0 0 53 29 17
2017 NU 18 43 27 0 12 0 0 61 12 16
2017 NU-03 15 37 33 0 15 0 0 52 15 13
2011 NU 14 29 21 7 29 0 0 43 36 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 24 28 16 12 0 0 28 44 25
2019 NU-03 19 13 31 25 13 0 0 38 31 16
2018 NU 29 21 42 8 0 0 0 8 50 24
2018 NU-03 38 13 38 13 0 0 0 13 50 16
2017 NU 6 27 36 24 6 0 0 30 33 16
2017 NU-03 7 33 37 15 7 0 0 22 41 13
2011 NU 14 36 36 14 0 0 0 14 50 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 28 24 12 16 0 0 28 48 25
2019 NU-03 25 31 25 6 13 0 0 19 56 16
2018 NU 17 25 29 25 4 0 0 29 42 24
2018 NU-03 25 25 25 19 6 0 0 25 50 16
2017 NU 0 27 12 36 18 0 6 58 29 16
2017 NU-03 0 33 15 30 15 0 7 48 36 13
2011 NU 29 21 43 7 0 0 0 7 50 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 24 28 8 12 0 4 21 50 25
2019 NU-03 25 19 38 6 6 0 6 13 47 16
2018 NU 32 24 24 16 0 4 0 17 58 25
2018 NU-03 35 29 24 6 0 6 0 6 69 17
2017 NU 18 15 18 24 24 0 0 49 33 16
2017 NU-03 22 11 22 22 22 0 0 45 33 13
2011 NU 29 14 50 7 0 0 0 7 43 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 12 12 24 32 16 0 4 50 25 25
2019 NU-03 19 13 19 25 19 0 6 47 33 16
2018 NU 8 17 38 25 13 0 0 38 25 24
2018 NU-03 13 19 31 25 13 0 0 38 31 16
2017 NU 0 6 36 33 24 0 0 57 6 16
2017 NU-03 0 7 37 33 22 0 0 55 7 13
2011 NU 14 14 43 29 0 0 0 29 29 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 28 32 16 8 12 0 4 21 63 25
2019 NU-03 25 31 19 6 13 0 6 20 60 16
2018 NU 50 17 13 21 0 0 0 21 67 24
2018 NU-03 56 13 13 19 0 0 0 19 69 16
2017 NU 24 27 24 18 6 0 0 24 51 16
2017 NU-03 30 33 15 15 7 0 0 22 63 13
2011 NU 29 36 36 0 0 0 0 0 64 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 33 21 25 13 4 0 4 17 57 24
2019 NU-03 47 27 13 0 7 0 7 7 79 15
2018 NU 21 25 25 29 0 0 0 29 46 24
2018 NU-03 31 31 19 19 0 0 0 19 63 16
2017 NU 18 15 12 12 36 6 0 52 35 16
2017 NU-03 22 18 15 7 30 7 0 40 44 13
2011 NU 50 21 21 7 0 0 0 7 71 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 33 13 17 25 8 0 4 35 48 24
2019 NU-03 31 13 19 25 6 0 6 33 47 16
2018 NU 25 33 25 13 4 0 0 17 58 24
2018 NU-03 31 38 19 13 0 0 0 13 69 16
2017 NU 18 12 24 39 6 0 0 45 30 16
2017 NU-03 22 15 15 41 7 0 0 48 37 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 12 8 24 40 16 0 0 56 20 25
2019 NU-03 6 6 25 50 13 0 0 63 13 16
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 68 16 12 4 0 0 0 84 4 25
2019 NU-03 56 25 19 0 0 0 0 81 0 16
2017 NU 82 18 0 0 0 0 0 100 0 16
2017 NU-03 78 22 0 0 0 0 0 100 0 13
2011 NU 79 14 7 0 0 0 0 93 0 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 12 36 16 8 28 0 0 48 36 25
2019 NU-03 6 38 19 13 25 0 0 44 38 16
2018 NU 0 48 16 16 20 0 0 48 36 25
2018 NU-03 0 47 18 18 18 0 0 47 35 17
2017 NU 0 49 6 21 18 6 0 52 42 16
2017 NU-03 0 45 7 26 22 0 0 45 48 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 32 12 8 24 0 0 56 32 25
2019 NU-03 13 38 13 13 25 0 0 50 38 16
2018 NU 28 28 8 20 16 0 0 56 36 25
2018 NU-03 18 35 6 24 18 0 0 53 41 17
2017 NU 12 57 12 12 6 0 0 70 18 16
2017 NU-03 7 63 7 15 7 0 0 70 22 13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 40 28 4 12 16 0 0 68 28 25
2019 NU-03 25 44 6 6 19 0 0 69 25 16
2018 NU 36 36 4 16 8 0 0 72 24 25
2018 NU-03 29 35 6 18 12 0 0 65 29 17
2017 NU 18 57 6 12 6 0 0 76 18 16
2017 NU-03 15 55 7 15 7 0 0 70 22 13

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 28 40 8 4 20 0 0 68 24 25
2019 NU-03 19 44 13 6 19 0 0 63 25 16
2018 NU 21 50 17 8 4 0 0 71 13 24
2018 NU-03 13 56 19 6 6 0 0 69 13 16
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 32 16 24 4 16 0 8 52 22 25
2019 NU-03 19 19 25 6 19 0 13 43 29 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 32 16 12 20 0 0 52 32 25
2019 NU-03 19 31 19 13 19 0 0 50 31 16
2018 NU 20 48 16 12 4 0 0 68 16 25
2018 NU-03 24 41 18 12 6 0 0 65 18 17
2017 NU 30 45 6 6 0 12 0 86 7 16
2017 NU-03 30 55 7 0 0 7 0 92 0 13
2011 NU 7 50 21 7 14 0 0 57 21 14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 36 16 8 12 16 4 8 59 32 25
2019 NU-03 25 19 13 6 19 6 13 54 31 16
2018 NU 42 29 17 8 4 0 0 71 13 24
2018 NU-03 44 19 19 13 6 0 0 63 19 16
2017 NU 55 33 6 6 0 0 0 88 6 16
2017 NU-03 45 41 7 7 0 0 0 85 7 13
2011 NU 7 29 29 21 7 7 0 38 31 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 36 24 12 12 16 0 0 60 28 25
2019 NU-03 31 25 13 13 19 0 0 56 31 16
2018 NU 29 38 21 8 4 0 0 67 13 24
2018 NU-03 31 31 19 13 6 0 0 63 19 16
2017 NU 49 33 6 12 0 0 0 82 12 16
2017 NU-03 45 41 7 7 0 0 0 85 7 13
2011 NU 7 36 29 7 21 0 0 43 29 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 76 12 8 0 4 0 0 88 4 25
2019 NU-03 69 19 13 0 0 0 0 88 0 16
2017 NU 82 18 0 0 0 0 0 100 0 16
2017 NU-03 78 22 0 0 0 0 0 100 0 13
2011 NU 79 14 7 0 0 0 0 93 0 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 48 24 4 4 16 0 4 75 21 25
2019 NU-03 44 25 6 6 13 0 6 73 20 16
2017 NU 67 6 0 15 6 0 6 78 22 16
2017 NU-03 59 7 0 18 7 0 7 72 28 13
2011 NU 43 43 7 7 0 0 0 86 7 14

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 56 8 20 0 16 0 0 64 16 25
2019 NU-03 50 13 19 0 19 0 0 63 19 16
2018 NU 63 21 0 13 4 0 0 83 17 24
2018 NU-03 56 19 0 19 6 0 0 75 25 16
2017 NU 73 27 0 0 0 0 0 100 0 16
2017 NU-03 67 33 0 0 0 0 0 100 0 13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 40 28 0 16 16 0 0 68 32 25
2019 NU-03 31 31 0 19 19 0 0 63 38 16
2018 NU 54 13 17 8 8 0 0 67 17 24
2018 NU-03 63 0 19 6 13 0 0 63 19 16
2017 NU 67 24 0 9 0 0 0 91 9 16
2017 NU-03 59 30 0 11 0 0 0 89 11 13
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 36 16 8 12 4 0 63 21 25
2019 NU-03 25 44 6 6 19 0 0 69 25 16
2018 NU 21 29 29 8 13 0 0 50 21 24
2018 NU-03 19 19 38 6 19 0 0 38 25 16
2017 NU 30 36 21 6 0 6 0 71 6 16
2017 NU-03 22 45 18 7 0 7 0 72 8 13
2011 NU 7 43 14 14 14 7 0 54 31 14

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 36 8 20 12 0 0 60 32 25
2019 NU-03 25 38 6 13 19 0 0 63 31 16
2018 NU 16 28 28 8 20 0 0 44 28 25
2018 NU-03 18 18 29 6 29 0 0 35 35 17
2017 NU 6 49 18 21 0 6 0 58 22 16
2017 NU-03 0 52 15 26 0 7 0 56 28 13
2011 NU 0 36 29 7 29 0 0 36 36 14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 20 24 16 16 4 0 42 33 25
2019 NU-03 19 25 19 13 19 6 0 47 33 16
2018 NU 17 13 21 29 21 0 0 29 50 24
2018 NU-03 19 6 19 25 31 0 0 25 56 16
2017 NU 12 43 12 15 18 0 0 55 33 16
2017 NU-03 0 52 7 18 22 0 0 52 41 13
2011 NU 0 29 21 21 29 0 0 29 50 14

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 8 44 8 20 20 0 0 52 40 25
2019 NU-03 6 44 6 19 25 0 0 50 44 16
2018 NU 8 29 13 33 17 0 0 38 50 24
2018 NU-03 6 13 19 38 25 0 0 19 63 16
2017 NU 12 36 12 39 0 0 0 49 39 16
2017 NU-03 0 45 15 41 0 0 0 45 41 13
2011 NU 7 14 29 21 29 0 0 21 50 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 28 8 12 0 16 24 12 56 25 25
2019 NU-03 6 13 19 0 25 19 19 30 40 16
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 36 24 16 8 16 0 0 60 24 25
2019 NU-03 31 25 19 0 25 0 0 56 25 16
2018 NU 20 20 12 36 12 0 0 40 48 25
2018 NU-03 18 18 12 35 18 0 0 35 53 17
2017 NU 30 49 6 15 0 0 0 79 15 16
2017 NU-03 30 45 7 18 0 0 0 74 18 13
2011 NU 7 29 36 14 14 0 0 36 29 14

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 20 12 36 16 0 0 36 52 25
2019 NU-03 6 19 19 38 19 0 0 25 56 16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 28 28 4 16 4 0 50 21 25
2019 NU-03 13 25 31 6 25 0 0 38 31 16
2018 NU 20 36 32 8 4 0 0 56 12 25
2018 NU-03 24 29 35 6 6 0 0 53 12 17
2017 NU 36 24 6 18 0 15 0 71 21 16
2017 NU-03 30 30 7 15 0 18 0 73 18 13
2011 NU 14 57 0 7 21 0 0 71 29 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 20 32 12 12 4 0 42 25 25
2019 NU-03 19 13 44 6 19 0 0 31 25 16
2018 NU 12 32 20 32 4 0 0 44 36 25
2018 NU-03 12 29 24 29 6 0 0 41 35 17

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 16 16 20 28 0 0 36 48 25
2019 NU-03 13 13 19 25 31 0 0 25 56 16
2018 NU 4 28 20 20 24 4 0 33 46 25
2018 NU-03 0 24 24 24 24 6 0 25 50 17
2017 NU 19 26 16 6 6 26 0 61 17 15
2017 NU-03 8 32 20 8 8 24 0 53 21 12
2011 NU 7 14 36 21 21 0 0 21 43 14

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 40 4 24 16 0 0 56 40 25
2019 NU-03 13 31 6 25 25 0 0 44 50 16
2018 NU 4 40 24 12 16 4 0 46 29 25
2018 NU-03 0 29 29 12 24 6 0 31 38 17
2017 NU 24 43 6 27 0 0 0 67 27 16
2017 NU-03 15 45 7 33 0 0 0 59 33 13
2011 NU 14 29 21 14 21 0 0 43 36 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 0 28 16 12 40 0 4 29 54 25
2019 NU-03 0 25 13 13 44 0 6 27 60 16
2018 NU 4 20 12 16 44 4 0 25 63 25
2018 NU-03 0 18 12 18 47 6 0 19 69 17
2017 NU 6 6 24 21 30 6 6 14 59 16
2017 NU-03 0 7 30 18 30 7 7 9 56 13
2011 NU 0 0 14 21 57 0 7 0 85 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 48 20 20 8 0 0 4 71 8 25
2019 NU-03 50 19 19 6 0 0 6 73 7 16

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 52 0 4 0 0 0 44 93 0 25
2019 NU-03 50 0 6 0 0 0 44 89 0 16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 32 20 16 12 0 0 52 28 25
2019 NU-03 19 25 19 19 19 0 0 44 38 16

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 28 12 16 16 12 0 50 36 25
2019 NU-03 19 13 19 19 25 6 0 33 47 16

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 29 21 4 8 21 13 4 60 35 24
2019 NU-03 33 13 0 7 33 7 7 54 46 15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 72 4 8 0 4 4 8 86 5 25
2019 NU-03 63 6 6 0 6 6 13 85 8 16

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 64 8 4 0 8 4 12 86 10 25
2019 NU-03 56 0 6 0 13 6 19 75 17 16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 68 4 4 0 0 4 20 95 0 25
2019 NU-03 56 0 6 0 0 6 31 90 0 16

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 28 28 12 16 16 0 0 56 32 25
2019 NU-03 13 31 19 13 25 0 0 44 38 16
2018 NU 16 40 16 16 12 0 0 56 28 25
2018 NU-03 6 29 24 24 18 0 0 35 41 17
2017 NU 36 36 12 9 6 0 0 73 15 16
2017 NU-03 30 37 15 11 7 0 0 67 18 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 33 29 17 13 8 0 0 63 21 24
2019 NU-03 25 31 19 13 13 0 0 56 25 16
2018 NU 32 44 8 4 8 4 0 79 13 25
2018 NU-03 24 47 12 0 12 6 0 75 13 17
2017 NU 43 36 21 0 0 0 0 79 0 16
2017 NU-03 37 45 18 0 0 0 0 82 0 13
2011 NU 14 29 43 0 14 0 0 43 14 14

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 36 28 16 12 8 0 0 64 20 25
2019 NU-03 19 38 19 13 13 0 0 56 25 16
2018 NU 32 52 12 0 4 0 0 84 4 25
2018 NU-03 18 59 18 0 6 0 0 76 6 17
2017 NU 30 36 21 0 0 12 0 76 0 16
2017 NU-03 22 45 18 0 0 15 0 79 0 13

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 42 33 4 8 13 0 0 75 21 24
2019 NU-03 38 31 6 6 19 0 0 69 25 16
2018 NU 28 52 4 8 8 0 0 80 16 25
2018 NU-03 12 71 0 6 12 0 0 82 18 17
2017 NU 43 45 12 0 0 0 0 88 0 16
2017 NU-03 37 55 7 0 0 0 0 93 0 13
2011 NU 14 29 43 7 7 0 0 43 14 14

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 36 24 12 12 16 0 0 60 28 25
2019 NU-03 31 25 13 13 19 0 0 56 31 16
2018 NU 24 24 24 16 12 0 0 48 28 25
2018 NU-03 12 24 29 18 18 0 0 35 35 17
2017 NU 18 49 12 9 12 0 0 67 21 16
2017 NU-03 7 59 7 11 15 0 0 67 26 13
2011 NU 14 29 21 14 21 0 0 43 36 14

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 28 36 16 8 12 0 0 64 20 25
2019 NU-03 19 38 19 6 19 0 0 56 25 16
2018 NU 16 36 20 16 12 0 0 52 28 25
2018 NU-03 6 35 24 18 18 0 0 41 35 17
2017 NU 12 49 6 33 0 0 0 61 33 16
2017 NU-03 0 59 0 41 0 0 0 59 41 13
2011 NU 14 29 29 14 14 0 0 43 29 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 35 13 22 17 9 4 0 50 27 23
2019 NU-03 33 13 13 20 13 7 0 50 36 15
2018 NU 20 40 16 0 20 4 0 63 21 25
2018 NU-03 6 41 18 0 29 6 0 50 31 17
2017 NU 24 43 21 6 0 6 0 71 6 16
2017 NU-03 15 52 18 7 0 7 0 72 8 13
2011 NU 14 21 29 21 14 0 0 36 36 14
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 NU 8 48 44 25
2019 NU-03 13 44 44 16
2018 NU 16 36 48 25
2018 NU-03 18 35 47 17
2017 NU 6 43 51 16
2017 NU-03 0 45 55 13
2011 NU 36 36 29 14
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 40 32 12 16 0 0 0 72 16 25
2019 NU-03 31 38 19 13 0 0 0 69 13 16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 48 16 16 8 8 4 0 67 17 25
2019 NU-03 38 25 25 0 13 0 0 63 13 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 28 72 25
2019 NU-03 31 69 16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 29 71 24
2019 NU-03 38 63 16

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 4 16 20 12 24 16 8 26 47 25
2019 NU-03 6 6 25 13 25 19 6 17 50 16
2018 NU 0 24 36 16 8 16 0 29 29 25
2018 NU-03 0 29 29 12 12 18 0 36 29 17
2017 NU 6 18 24 6 6 33 6 40 20 16
2017 NU-03 7 15 22 7 7 33 7 38 25 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 28 36 16 4 12 4 0 67 17 25
2019 NU-03 25 31 19 0 19 6 0 60 20 16
2018 NU 24 44 20 0 8 4 0 71 8 25
2018 NU-03 18 47 18 0 12 6 0 69 13 17
2017 NU 12 43 18 0 0 27 0 75 0 16
2017 NU-03 15 37 22 0 0 26 0 70 0 13
2011 NU 21 21 43 14 0 0 0 43 14 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 13 13 17 4 8 33 13 46 23 24
2019 NU-03 13 7 20 7 13 27 13 33 33 15
2018 NU 4 20 32 4 4 28 8 38 13 25
2018 NU-03 0 24 24 0 6 41 6 44 11 17
2017 NU 0 24 18 0 0 57 0 57 0 16
2017 NU-03 0 22 22 0 0 55 0 50 0 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 28 8 4 12 20 4 68 21 25
2019 NU-03 25 31 6 6 19 13 0 64 29 16
2018 NU 12 44 20 4 4 16 0 67 10 25
2018 NU-03 6 41 24 0 6 24 0 62 8 17
2017 NU 24 49 12 0 0 15 0 86 0 16
2017 NU-03 30 37 15 0 0 18 0 82 0 13
2011 NU 14 36 14 21 0 14 0 58 25 14
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 16 4 20 44 0 0 32 64 25
2019 NU-03 19 19 0 19 44 0 0 38 63 16
2018 NU 0 32 8 24 36 0 0 32 60 25
2018 NU-03 0 35 6 18 41 0 0 35 59 17
2017 NU 6 18 18 12 39 0 6 26 55 16
2017 NU-03 0 15 22 7 48 0 7 16 60 13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 16 28 8 32 0 0 32 40 25
2019 NU-03 19 19 19 6 38 0 0 38 44 16
2018 NU 12 12 32 12 32 0 0 24 44 25
2018 NU-03 6 12 29 12 41 0 0 18 53 17
2017 NU 24 6 33 12 24 0 0 30 36 16
2017 NU-03 22 7 33 7 30 0 0 30 37 13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 44 20 0 12 0 0 68 12 25
2019 NU-03 25 44 19 0 13 0 0 69 13 16
2018 NU 16 16 36 16 16 0 0 32 32 25
2018 NU-03 6 24 24 24 24 0 0 29 47 17
2017 NU 30 27 36 0 6 0 0 57 6 16
2017 NU-03 30 33 30 0 7 0 0 63 7 13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 17 13 21 17 33 0 0 29 50 24
2019 NU-03 19 13 19 13 38 0 0 31 50 16
2018 NU 12 12 12 32 32 0 0 24 64 25
2018 NU-03 12 12 6 29 41 0 0 24 71 17
2017 NU 18 18 12 0 51 0 0 36 51 16
2017 NU-03 22 0 15 0 63 0 0 22 63 13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 44 24 20 0 4 0 8 74 4 25
2019 NU-03 44 19 19 0 6 0 13 71 7 16
2018 NU 28 48 4 12 4 0 4 79 17 25
2018 NU-03 24 47 6 12 6 0 6 75 19 17
2017 NU 36 18 21 6 6 0 12 62 14 16
2017 NU-03 30 15 26 7 7 0 15 52 17 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 28 32 16 8 0 0 44 24 25
2019 NU-03 19 25 25 19 13 0 0 44 31 16
2018 NU 4 38 29 13 17 0 0 42 29 24
2018 NU-03 6 38 25 6 25 0 0 44 31 16
2017 NU 24 24 18 12 21 0 0 49 33 16
2017 NU-03 30 22 15 15 18 0 0 52 33 13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 40 8 4 32 0 0 56 36 25
2019 NU-03 19 31 13 6 31 0 0 50 38 16
2018 NU 8 21 21 42 8 0 0 29 50 24
2018 NU-03 6 24 18 41 12 0 0 29 53 17
2017 NU 12 43 30 9 6 0 0 55 15 16
2017 NU-03 7 52 22 11 7 0 0 59 18 13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 20 32 32 12 4 0 0 52 16 25
2019 NU-03 25 31 25 13 6 0 0 56 19 16
2018 NU 12 40 16 12 20 0 0 52 32 25
2018 NU-03 18 29 6 18 29 0 0 47 47 17
2017 NU 18 30 45 0 6 0 0 49 6 16
2017 NU-03 15 37 41 0 7 0 0 52 7 13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 28 24 16 8 0 0 52 24 25
2019 NU-03 31 31 19 19 0 0 0 63 19 16
2018 NU 25 25 21 8 21 0 0 50 29 24
2018 NU-03 19 25 19 13 25 0 0 44 38 16
2017 NU 18 49 12 15 6 0 0 67 21 16
2017 NU-03 15 59 0 18 7 0 0 74 26 13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 33 17 17 8 25 0 0 50 33 24
2019 NU-03 33 7 20 13 27 0 0 40 40 15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 40 28 28 0 4 0 0 68 4 25
2019 NU-03 44 19 31 0 6 0 0 63 6 16
2018 NU 28 28 16 16 12 0 0 56 28 25
2018 NU-03 29 29 6 18 18 0 0 59 35 17
2017 NU 30 51 12 0 6 0 0 82 6 16
2017 NU-03 30 55 7 0 7 0 0 85 7 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 44 24 20 8 4 0 0 68 12 25
2019 NU-03 38 31 13 13 6 0 0 69 19 16
2018 NU 32 20 28 8 12 0 0 52 20 25
2018 NU-03 29 12 35 6 18 0 0 41 24 17
2017 NU 45 30 12 12 0 0 0 76 12 16
2017 NU-03 41 30 15 15 0 0 0 70 15 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 64 12 4 4 4 0 12 86 9 25
2019 NU-03 56 13 6 6 6 0 13 79 14 16
2018 NU 56 16 20 4 4 0 0 72 8 25
2018 NU-03 53 12 24 6 6 0 0 65 12 17

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 68 0 4 8 12 0 8 74 22 25
2019 NU-03 69 0 0 13 13 0 6 73 27 16
2018 NU 48 12 8 12 12 4 4 65 26 25
2018 NU-03 41 18 6 12 12 6 6 67 27 17
2017 NU 82 12 0 0 6 0 0 94 6 16
2017 NU-03 78 15 0 0 7 0 0 93 7 13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 46 17 8 13 13 0 4 65 26 24
2019 NU-03 40 20 13 20 0 0 7 64 21 15
2018 NU 32 24 16 8 20 0 0 56 28 25
2018 NU-03 41 18 12 6 24 0 0 59 29 17
2017 NU 18 57 12 6 6 0 0 76 12 16
2017 NU-03 7 63 15 7 7 0 0 70 15 13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 54 17 13 8 8 0 0 71 17 24
2019 NU-03 50 19 13 6 13 0 0 69 19 16
2018 NU 38 21 8 21 13 0 0 58 33 24
2018 NU-03 38 6 6 31 19 0 0 44 50 16
2017 NU 55 24 15 0 6 0 0 79 6 16
2017 NU-03 45 30 18 0 7 0 0 74 7 13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 54 4 0 4 0 0 38 93 7 24
2019 NU-03 44 0 0 6 0 0 50 88 13 16
2018 NU 48 16 8 8 0 0 20 80 10 25
2018 NU-03 53 12 6 12 0 0 18 79 14 17
2017 NU 43 24 6 6 0 0 21 85 8 16
2017 NU-03 45 22 0 7 0 0 26 90 10 13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 64 24 8 0 0 0 4 92 0 25
2019 NU-03 63 25 6 0 0 0 6 93 0 16
2018 NU 32 40 8 8 12 0 0 72 20 25
2018 NU-03 35 35 6 12 12 0 0 71 24 17
2017 NU 27 43 24 0 0 0 6 74 0 16
2017 NU-03 26 45 22 0 0 0 7 76 0 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 60 20 8 4 4 0 4 83 8 25
2019 NU-03 56 25 6 0 6 0 6 87 7 16
2018 NU 52 16 12 8 12 0 0 68 20 25
2018 NU-03 41 18 12 12 18 0 0 59 29 17
2017 NU 57 30 0 0 6 0 6 94 6 16
2017 NU-03 55 30 0 0 7 0 7 92 8 13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 52 28 12 4 0 0 4 83 4 25
2019 NU-03 44 31 13 6 0 0 6 80 7 16
2018 NU 48 44 0 4 4 0 0 92 8 25
2018 NU-03 47 41 0 6 6 0 0 88 12 17
2017 NU 55 18 21 0 0 0 6 78 0 16
2017 NU-03 52 15 26 0 0 0 7 72 0 13

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 12 24 40 16 8 0 0 36 24 25
2019 NU-03 19 25 38 6 13 0 0 44 19 16
2018 NU 12 28 28 12 20 0 0 40 32 25
2018 NU-03 18 29 18 6 29 0 0 47 35 17
2017 NU 12 30 45 6 6 0 0 43 12 16
2017 NU-03 7 37 41 7 7 0 0 45 15 13

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 24 36 16 8 0 0 24 40 25
2019 NU-03 19 19 38 13 13 0 0 25 38 16
2018 NU 32 12 32 20 4 0 0 24 44 25
2018 NU-03 35 6 29 24 6 0 0 29 41 17
2017 NU 12 12 51 24 0 0 0 24 24 16
2017 NU-03 15 7 55 22 0 0 0 22 22 13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 36 20 8 12 0 0 60 20 25
2019 NU-03 13 31 25 13 19 0 0 44 31 16
2018 NU 32 44 12 8 4 0 0 76 12 25
2018 NU-03 24 41 18 12 6 0 0 65 18 17
2017 NU 32 35 13 6 6 6 0 72 14 15
2017 NU-03 30 41 7 7 7 7 0 76 16 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 24 24 16 20 16 0 0 48 36 25
2019 NU-03 13 25 25 19 19 0 0 38 38 16
2018 NU 20 36 12 12 20 0 0 56 32 25
2018 NU-03 18 29 18 6 29 0 0 47 35 17
2017 NU 18 18 24 27 12 0 0 36 39 16
2017 NU-03 7 22 22 33 15 0 0 30 48 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 12 88 25
2019 NU-03 19 81 16
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 16 4 24 32 24 0 0 16 84 25
2019 NU-03 25 6 25 25 19 0 0 25 75 16
2018 NU 4 28 16 16 36 0 0 4 96 25
2018 NU-03 6 24 24 12 35 0 0 6 94 17
2017 NU 26 13 19 16 26 0 0 26 74 15
2017 NU-03 24 0 24 20 32 0 0 24 76 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 67 33 21
2019 NU-03 50 50 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 24 76 21
2019 NU-03 33 67 12
2018 NU 30 70 23
2018 NU-03 38 63 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 10 15 10 10 55 0 0 25 65 20
2019 NU-03 0 25 8 0 67 0 0 25 67 12
2018 NU 0 17 13 25 38 0 8 18 68 24
2018 NU-03 0 19 19 31 25 0 6 20 60 16
2017 NU 0 35 13 9 26 9 9 42 42 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 0 5 15 15 65 0 0 5 80 20
2019 NU-03 0 0 25 17 58 0 0 0 75 12
2018 NU 0 17 13 13 54 0 4 17 70 24
2018 NU-03 0 19 13 19 44 0 6 20 67 16
2017 NU 0 0 17 17 65 0 0 0 83 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 NU 29 17 21 8 13 4 8 52 24 24
2019 NU-03 31 19 19 13 6 6 6 57 21 16
2018 NU 20 24 20 4 20 0 12 50 27 25
2018 NU-03 24 29 12 0 24 0 12 60 27 17
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