2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	47	8	8	0	83	8	59
2019	GL-08	70	30	0	0	0	100	0	10
2019	GL-10	13	58	17	13	0	71	13	24
2017	GL	32	47	8	8	5	78	13	60
2017	GL-10	33	56	7	4	0	89	4	27
2014	GL	22	58	2	15	2	80	17	41
2014	GL-10	21	68	0	11	0	89	11	19
2011	GL	25	60	1	7	6	85	13	68
2011	GL-07	18	55	9	9	9	73	18	11
2011	GL-09	13	63	0	13	13	75	25	16
2011	GL-10	18	82	0	0	0	100	0	17
2008	GL	36	41	0	13	10	77	23	39
2008	GL-09	40	47	0	7	7	87	13	15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	86	7	5	0	0	0	2	95	0	58
2019	GL-08	80	10	10	0	0	0	0	90	0	10
2019	GL-10	87	9	4	0	0	0	0	96	0	23
2017	GL	75	13	5	0	2	2	3	93	2	60
2017	GL-10	89	4	4	0	0	4	0	96	0	27
2014	GL	80	7	2	0	0	0	10	97	0	41
2014	GL-10	89	5	5	0	0	0	0	95	0	19
2011	GL	75	12	4	1	0	0	7	94	2	68
2011	GL-07	82	9	9	0	0	0	0	91	0	11
2011	GL-09	69	19	6	0	0	0	6	93	0	16
2011	GL-10	71	18	0	6	0	0	6	94	6	17
2008	GL	69	18	10	0	0	0	3	89	0	39
2008	GL-09	73	13	13	0	0	0	0	87	0	15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	36	10	14	5	71	19	59
2019	GL-08	60	30	10	0	0	90	0	10
2019	GL-10	29	33	17	13	8	63	21	24
2017	GL	35	48	7	5	5	83	10	60
2017	GL-10	33	52	7	7	0	85	7	27
2014	GL	34	40	8	13	5	75	18	40
2014	GL-10	28	39	11	17	6	67	22	18
2011	GL	31	37	12	15	4	69	19	67
2011	GL-07	45	27	9	18	0	73	18	11
2011	GL-09	13	56	6	19	6	69	25	16
2011	GL-10	12	47	18	12	12	59	24	17

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	27	39	15	15	3	0	66	19	59
2019	GL-08	50	40	10	0	0	0	90	0	10
2019	GL-10	17	38	17	21	8	0	54	29	24
2018	GL	14	40	16	16	14	0	53	30	43
2018	GL-10	9	30	22	22	17	0	39	39	23
2017	GL	23	32	20	15	10	0	55	25	60
2017	GL-10	11	30	19	26	15	0	41	41	27
2014	GL	25	38	7	15	15	0	63	30	41
2014	GL-10	26	37	11	16	11	0	63	26	19
2011	GL	25	29	16	13	16	0	54	29	68
2011	GL-07	18	27	36	9	9	0	45	18	11
2011	GL-09	25	19	13	19	25	0	44	44	16
2011	GL-10	24	41	6	12	18	0	65	29	17
2008	GL	18	31	15	15	15	5	51	32	39
2008	GL-09	7	33	7	20	27	7	43	50	15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	42	34	12	10	2	76	12	59
2019	GL-08	60	30	10	0	0	90	0	10
2019	GL-10	42	33	13	8	4	75	13	24
2017	GL	32	42	15	8	2	75	10	59
2017	GL-10	27	54	12	8	0	81	8	26
2014	GL	41	39	7	10	2	80	12	41
2014	GL-10	53	32	5	11	0	84	11	19

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	27	24	5	2	2	69	7	59
2019	GL-08	60	10	30	0	0	0	70	0	10
2019	GL-10	42	17	29	4	4	4	61	9	24
2018	GL	30	30	23	14	2	0	60	16	43
2018	GL-10	26	30	26	17	0	0	57	17	23
2017	GL	40	32	17	10	2	0	72	12	60
2017	GL-10	37	41	19	4	0	0	78	4	27
2014	GL	38	37	10	7	5	2	77	13	41
2014	GL-10	53	32	11	0	0	5	89	0	19
2011	GL	25	46	16	9	3	1	72	12	68
2011	GL-07	27	55	18	0	0	0	82	0	11
2011	GL-09	25	38	19	13	6	0	63	19	16
2011	GL-10	24	53	18	6	0	0	76	6	17

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	42	42	10	3	2	85	5	59
2019	GL-08	60	30	0	0	10	90	10	10
2019	GL-10	33	50	13	4	0	83	4	24
2018	GL	31	38	14	12	5	69	17	42
2018	GL-10	27	32	23	18	0	59	18	22
2017	GL	37	35	17	10	2	72	12	60
2017	GL-10	37	33	15	15	0	70	15	27
2014	GL	42	41	7	5	5	83	10	41
2014	GL-10	47	42	5	5	0	89	5	19
2011	GL	37	41	7	7	7	78	15	68
2011	GL-07	55	45	0	0	0	100	0	11
2011	GL-09	38	19	13	19	13	56	31	16
2011	GL-10	29	53	6	6	6	82	12	17
2008	GL	38	38	8	3	13	77	15	39
2008	GL-09	47	33	13	0	7	80	7	15

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	23	33	23	12	7	2	0	58	19	60
2019	GL-08	60	20	10	0	10	0	0	80	10	10
2019	GL-10	13	38	38	8	4	0	0	50	13	24
2018	GL	9	33	28	12	19	0	0	42	30	43
2018	GL-10	13	22	35	9	22	0	0	35	30	23
2017	GL	12	35	25	18	7	2	2	48	26	60
2017	GL-10	15	30	19	26	4	4	4	48	32	27
2014	GL	19	34	25	12	10	0	0	53	22	41
2014	GL-10	21	42	32	0	5	0	0	63	5	19
2011	GL	13	40	21	9	16	1	0	54	25	68
2011	GL-07	27	55	9	9	0	0	0	82	9	11
2011	GL-09	19	38	25	0	19	0	0	56	19	16
2011	GL-10	6	35	29	6	24	0	0	41	29	17

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	42	15	8	2	0	75	10	60
2019	GL-08	50	20	20	10	0	0	70	10	10
2019	GL-10	29	46	17	4	4	0	75	8	24
2018	GL	21	40	23	9	7	0	60	16	43
2018	GL-10	22	35	26	9	9	0	57	17	23
2017	GL	22	43	22	10	2	2	66	12	60
2017	GL-10	19	41	30	7	0	4	62	8	27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	45	45	7	0	2	2	0	92	2	60
2019	GL-08	50	40	10	0	0	0	0	90	0	10
2019	GL-10	42	42	8	0	4	4	0	87	4	24
2018	GL	43	43	11	2	0	0	0	86	2	44
2018	GL-10	46	46	4	4	0	0	0	92	4	24
2017	GL	37	40	13	5	3	0	2	78	8	60
2017	GL-10	41	41	11	4	0	0	4	85	4	27
2014	GL	31	44	12	7	5	0	0	75	12	41
2014	GL-10	37	47	5	11	0	0	0	84	11	19
2011	GL	31	43	10	10	4	1	0	75	15	68
2011	GL-07	45	36	9	9	0	0	0	82	9	11
2011	GL-09	31	25	19	13	13	0	0	56	25	16
2011	GL-10	29	47	6	18	0	0	0	76	18	17
2008	GL	31	44	8	5	13	0	0	74	18	39
2008	GL-09	33	53	7	0	7	0	0	87	7	15

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	32	30	10	18	10	62	28	60
2019	GL-08	40	30	20	0	10	70	10	10
2019	GL-10	33	25	13	17	13	58	29	24
2018	GL	20	43	7	14	16	64	30	44
2018	GL-10	17	42	8	17	17	58	33	24
2017	GL	24	34	20	14	8	58	22	59
2017	GL-10	27	38	23	12	0	65	12	26

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	73	23	2	2	0	97	2	60
2019	GL-08	90	0	0	10	0	90	10	10
2019	GL-10	75	25	0	0	0	100	0	24
2018	GL	65	23	12	0	0	88	0	43
2018	GL-10	78	17	4	0	0	96	0	23
2017	GL	62	28	8	0	2	90	2	60
2017	GL-10	74	22	4	0	0	96	0	27
2014	GL	74	19	2	2	2	93	5	41
2014	GL-10	89	11	0	0	0	100	0	19
2011	GL	76	18	4	0	1	94	1	68
2011	GL-07	82	9	9	0	0	91	0	11
2011	GL-09	63	25	6	0	6	88	6	16
2011	GL-10	88	12	0	0	0	100	0	17

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	32	32	14	15	7	64	22	59
2019	GL-08	50	20	20	10	0	70	10	10
2019	GL-10	29	21	21	25	4	50	29	24
2018	GL	16	45	14	11	14	61	25	44
2018	GL-10	13	50	13	8	17	63	25	24
2017	GL	18	53	5	12	12	72	23	60
2017	GL-10	11	59	4	19	7	70	26	27
2014	GL	14	39	10	27	10	53	37	41
2014	GL-10	16	42	11	26	5	58	32	19
2011	GL	24	41	16	10	9	65	19	68
2011	GL-07	18	45	27	9	0	64	9	11
2011	GL-09	38	25	19	13	6	63	19	16
2011	GL-10	12	65	12	12	0	76	12	17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	40	27	10	15	8	0	67	23	60
2019	GL-08	60	10	20	0	10	0	70	10	10
2019	GL-10	29	29	8	21	13	0	58	33	24
2018	GL	20	34	16	14	16	0	55	30	44
2018	GL-10	17	29	25	8	21	0	46	29	24
2017	GL	23	47	10	13	5	2	71	19	60
2017	GL-10	22	44	22	7	0	4	69	8	27
2014	GL	26	34	12	15	12	0	61	27	41
2014	GL-10	37	37	11	11	5	0	74	16	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	48	12	9	2	0	78	10	58
2019	GL-08	50	30	20	0	0	0	80	0	10
2019	GL-10	27	59	9	5	0	0	86	5	22
2018	GL	25	36	16	16	7	0	61	23	44
2018	GL-10	29	29	17	17	8	0	58	25	24
2017	GL	27	40	17	10	7	0	67	17	60
2017	GL-10	26	44	22	7	0	0	70	7	27
2014	GL	29	39	20	7	5	0	68	12	41
2014	GL-10	42	42	16	0	0	0	84	0	19
2011	GL	31	43	13	9	3	1	75	12	68
2011	GL-07	36	27	9	18	0	9	70	20	11
2011	GL-09	13	50	25	6	6	0	63	13	16
2011	GL-10	35	47	6	12	0	0	82	12	17

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	53	32	8	2	5	85	7	60
2019	GL-08	80	0	10	0	10	80	10	10
2019	GL-10	50	38	4	4	4	88	8	24
2018	GL	36	36	20	5	2	73	7	44
2018	GL-10	33	42	21	4	0	75	4	24
2017	GL	47	32	15	3	3	78	7	60
2017	GL-10	44	44	11	0	0	89	0	27
2014	GL	44	46	2	2	5	90	7	41
2014	GL-10	53	42	0	5	0	95	5	19
2011	GL	46	32	10	9	3	78	12	68
2011	GL-07	73	9	9	9	0	82	9	11
2011	GL-09	44	19	13	19	6	63	25	16
2011	GL-10	29	47	18	0	6	76	6	17
2008	GL	33	44	10	5	8	77	13	39
2008	GL-09	20	60	13	0	7	80	7	15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	42	42	8	3	2	0	3	86	5	60
2019	GL-08	70	30	0	0	0	0	0	100	0	10
2019	GL-10	25	50	13	0	4	0	8	82	5	24
2018	GL	34	45	11	2	5	2	0	81	7	44
2018	GL-10	29	50	13	0	8	0	0	79	8	24
2017	GL	40	43	12	0	2	2	2	86	2	60
2017	GL-10	52	37	7	0	0	0	4	92	0	27
2014	GL	43	32	17	7	0	0	0	75	7	41
2014	GL-10	53	26	21	0	0	0	0	79	0	19
2011	GL	38	31	24	1	3	1	1	71	5	68
2011	GL-07	18	36	27	0	9	9	0	60	10	11
2011	GL-09	38	19	31	6	6	0	0	56	13	16
2011	GL-10	29	53	18	0	0	0	0	82	0	17
2008	GL	24	43	22	5	3	0	3	69	8	37
2008	GL-09	29	36	21	7	7	0	0	64	14	14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	5	18	43	22	12	0	0	33	23	60
2019	GL-08	0	10	40	30	20	0	0	50	10	10
2019	GL-10	4	21	38	29	8	0	0	38	25	24
2018	GL	2	23	49	16	7	2	0	24	26	43
2018	GL-10	0	22	61	9	9	0	0	17	22	23
2017	GL	5	10	58	17	8	0	2	26	16	59
2017	GL-10	0	8	54	19	15	0	4	36	8	26
2014	GL	10	40	29	10	8	0	3	18	52	40
2014	GL-10	11	44	39	6	0	0	0	6	56	18
2011	GL	18	29	38	10	4	0	0	15	47	68
2011	GL-07	27	45	18	0	9	0	0	9	73	11
2011	GL-09	13	13	50	25	0	0	0	25	25	16
2011	GL-10	18	35	47	0	0	0	0	0	53	17
2008	GL	26	28	28	13	5	0	0	18	54	39
2008	GL-09	27	13	40	20	0	0	0	20	40	15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	7	17	30	23	20	2	2	45	24	60
2019	GL-08	10	0	10	40	40	0	0	80	10	10
2019	GL-10	13	13	17	42	13	0	4	57	26	24
2018	GL	2	20	34	25	14	5	0	40	24	44
2018	GL-10	4	21	33	25	13	4	0	39	26	24
2017	GL	3	16	33	24	22	0	2	47	19	58
2017	GL-10	0	4	42	27	23	0	4	52	4	26
2014	GL	8	40	20	10	19	0	3	30	49	40
2014	GL-10	11	33	28	22	6	0	0	28	44	18
2011	GL	13	15	31	29	10	1	0	40	28	68
2011	GL-07	9	18	18	27	18	9	0	50	30	11
2011	GL-09	19	13	31	31	6	0	0	38	31	16
2011	GL-10	12	18	41	24	6	0	0	29	29	17
2008	GL	23	26	33	10	8	0	0	18	49	39
2008	GL-09	20	27	33	7	13	0	0	20	47	15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	12	20	33	22	10	2	2	33	33	60
2019	GL-08	10	10	30	30	10	0	10	44	22	10
2019	GL-10	13	21	42	21	0	4	0	22	35	24
2018	GL	2	30	35	21	7	2	2	29	34	43
2018	GL-10	4	35	39	13	4	0	4	18	41	23
2017	GL	7	20	32	17	19	2	3	38	29	59
2017	GL-10	0	19	42	12	15	4	8	30	22	26
2014	GL	12	25	35	10	10	0	8	22	40	40
2014	GL-10	11	33	39	11	0	0	6	12	47	18
2011	GL	16	25	35	18	3	1	1	21	42	68
2011	GL-07	18	45	27	0	0	9	0	0	70	11
2011	GL-09	25	13	25	31	6	0	0	38	38	16
2011	GL-10	24	35	29	6	6	0	0	12	59	17
2008	GL	31	28	21	10	5	3	3	16	62	39
2008	GL-09	20	47	27	7	0	0	0	7	67	15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	0	7	27	32	32	2	2	66	7	60
2019	GL-08	0	0	0	40	50	10	0	100	0	10
2019	GL-10	0	8	25	38	25	0	4	65	9	24
2018	GL	0	7	21	47	21	2	2	71	7	43
2018	GL-10	0	13	17	52	13	0	4	68	14	23
2017	GL	2	9	24	34	26	2	3	64	11	58
2017	GL-10	0	0	24	44	24	4	4	74	0	25
2014	GL	3	15	37	23	20	0	3	44	18	40
2014	GL-10	6	6	50	22	17	0	0	39	11	18
2011	GL	12	15	24	40	9	0	1	49	27	68
2011	GL-07	36	27	18	9	9	0	0	18	64	11
2011	GL-09	6	6	19	56	13	0	0	69	13	16
2011	GL-10	12	18	41	24	6	0	0	29	29	17
2008	GL	23	26	21	8	18	3	3	27	51	39
2008	GL-09	33	0	40	7	20	0	0	27	33	15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	7	12	28	23	25	2	3	51	19	60
2019	GL-08	0	0	10	30	50	0	10	89	0	10
2019	GL-10	8	8	33	29	13	4	4	45	18	24
2018	GL	5	19	26	21	26	2	2	49	24	43
2018	GL-10	0	22	30	17	26	0	4	45	23	23
2017	GL	5	18	25	23	23	0	5	49	25	60
2017	GL-10	0	15	30	26	26	0	4	54	15	27
2014	GL	13	23	33	9	18	0	5	28	37	40
2014	GL-10	17	17	44	6	11	0	6	18	35	18
2011	GL	21	19	29	19	9	1	1	29	41	68
2011	GL-07	36	27	18	0	9	9	0	10	70	11
2011	GL-09	19	19	19	38	6	0	0	44	38	16
2011	GL-10	24	18	47	12	0	0	0	12	41	17
2008	GL	28	23	31	3	13	3	0	16	53	39
2008	GL-09	20	33	27	7	13	0	0	20	53	15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	5	12	12	23	43	0	5	70	18	60
2019	GL-08	0	0	10	10	70	0	10	89	0	10
2019	GL-10	4	13	0	33	46	0	4	83	17	24
2018	GL	0	7	23	23	37	5	5	67	8	43
2018	GL-10	0	0	17	30	43	4	4	81	0	23
2017	GL	2	8	12	32	37	2	7	76	11	59
2017	GL-10	0	0	4	42	46	0	8	96	0	26
2014	GL	3	7	25	18	33	3	13	59	11	40
2014	GL-10	6	6	17	17	39	6	11	67	13	18
2011	GL	1	6	19	22	43	1	6	71	8	67
2011	GL-07	0	0	20	50	10	10	10	75	0	10
2011	GL-09	0	6	25	31	38	0	0	69	6	16
2011	GL-10	0	12	6	12	59	0	12	80	13	17
2008	GL	13	13	28	13	31	3	0	45	26	39
2008	GL-09	7	20	33	0	40	0	0	40	27	15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	17	8	25	27	13	3	7	44	28	60
2019	GL-08	10	0	20	40	20	0	10	67	11	10
2019	GL-10	21	8	21	25	4	8	13	37	37	24
2018	GL	7	19	23	21	12	14	5	40	31	43
2018	GL-10	9	26	17	13	9	17	9	29	47	23
2017	GL	5	12	29	29	15	5	5	49	19	59
2017	GL-10	0	8	27	31	19	8	8	59	9	26
2014	GL	15	24	27	12	10	2	10	25	44	41
2014	GL-10	26	16	37	11	0	5	5	12	47	19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	5	5	22	33	33	2	68	10	60
2019	GL-08	10	0	10	40	40	0	80	10	10
2019	GL-10	8	4	21	29	33	4	65	13	24

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	80	5	7	0	0	0	8	93	0	60
2019	GL-08	90	0	10	0	0	0	0	90	0	10
2019	GL-10	75	8	0	0	0	0	17	100	0	24
2017	GL	77	5	8	2	2	0	7	88	4	60
2017	GL-10	78	7	7	0	4	0	4	88	4	27
2014	GL	68	7	5	0	5	0	15	88	6	41
2014	GL-10	74	0	11	0	5	0	11	82	6	19
2011	GL	70	10	1	3	0	0	15	95	4	67
2011	GL-07	91	0	0	0	0	0	9	100	0	11
2011	GL-09	67	20	7	0	0	0	7	93	0	15
2011	GL-10	59	12	0	6	0	0	24	92	8	17
2008	GL	72	8	3	0	3	3	13	94	3	39
2008	GL-09	87	0	0	0	0	7	7	100	0	15

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	27	20	23	15	12	2	2	48	28	60
2019	GL-08	60	10	10	0	10	0	10	78	11	10
2019	GL-10	8	29	29	21	8	4	0	39	30	24
2018	GL	17	21	17	17	26	2	0	39	44	42
2018	GL-10	9	17	26	17	30	0	0	26	48	23
2017	GL	22	27	13	18	17	3	0	50	36	60
2017	GL-10	15	26	15	26	15	4	0	42	42	27
2014	GL	20	24	20	17	17	2	0	44	35	41
2014	GL-10	21	32	26	5	11	5	0	56	17	19

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	18	13	18	17	0	52	35	60
2019	GL-08	70	0	10	20	0	0	70	20	10
2019	GL-10	17	21	21	25	17	0	38	42	24
2018	GL	17	21	14	14	29	5	40	45	42
2018	GL-10	9	17	26	17	30	0	26	48	23
2017	GL	20	35	17	15	13	0	55	28	60
2017	GL-10	11	30	30	19	11	0	41	30	27
2014	GL	29	27	12	20	12	0	56	32	41
2014	GL-10	32	37	11	11	11	0	68	21	19

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	27	33	10	22	8	0	60	30	60
2019	GL-08	70	20	0	10	0	0	90	10	10
2019	GL-10	13	42	21	13	13	0	54	25	24
2018	GL	19	29	10	21	19	2	49	41	42
2018	GL-10	13	35	9	17	26	0	48	43	23
2017	GL	17	40	13	15	15	0	57	30	60
2017	GL-10	7	41	22	15	15	0	48	30	27
2014	GL	15	46	12	20	7	0	61	27	41
2014	GL-10	16	58	5	16	5	0	74	21	19

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	25	37	20	15	3	0	62	18	60
2019	GL-08	40	40	20	0	0	0	80	0	10
2019	GL-10	13	42	25	21	0	0	54	21	24
2018	GL	19	31	12	21	14	2	51	37	42
2018	GL-10	13	30	13	26	17	0	43	43	23

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	37	23	20	7	10	3	62	17	60
2019	GL-08	40	30	10	0	20	0	70	20	10
2019	GL-10	42	8	21	8	13	8	55	23	24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	39	32	17	8	3	0	0	71	12	59
2019	GL-08	70	10	10	10	0	0	0	80	10	10
2019	GL-10	17	61	13	4	4	0	0	78	9	23
2018	GL	25	27	14	20	9	0	5	55	31	44
2018	GL-10	17	21	17	33	13	0	0	38	46	24
2017	GL	27	35	15	12	10	2	0	63	22	60
2017	GL-10	33	19	22	19	4	4	0	54	23	27
2014	GL	34	32	17	15	2	0	0	66	17	41
2014	GL-10	42	32	16	11	0	0	0	74	11	19
2011	GL	27	42	12	9	9	0	0	70	18	66
2011	GL-07	36	45	9	9	0	0	0	82	9	11
2011	GL-09	50	19	25	0	6	0	0	69	6	16
2011	GL-10	18	59	0	6	18	0	0	76	24	17
2008	GL	18	38	15	8	15	5	0	59	24	39
2008	GL-09	13	40	13	0	27	7	0	57	29	15

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	38	38	13	7	3	0	0	77	10	60
2019	GL-08	40	40	20	0	0	0	0	80	0	10
2019	GL-10	38	33	17	8	4	0	0	71	13	24
2018	GL	32	27	18	7	11	0	5	62	19	44
2018	GL-10	25	21	33	8	13	0	0	46	21	24
2017	GL	37	28	22	5	8	0	0	65	13	60
2017	GL-10	30	33	33	4	0	0	0	63	4	27
2014	GL	37	26	10	15	12	0	0	63	27	41
2014	GL-10	37	32	5	16	11	0	0	68	26	19
2011	GL	40	27	16	12	4	0	0	67	16	67
2011	GL-07	36	27	36	0	0	0	0	64	0	11
2011	GL-09	44	25	13	13	6	0	0	69	19	16
2011	GL-10	29	41	18	0	12	0	0	71	12	17
2008	GL	21	36	8	21	13	3	0	58	34	39
2008	GL-09	20	40	7	13	20	0	0	60	33	15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	37	29	15	12	7	0	66	19	59
2019	GL-08	60	20	0	10	10	0	80	20	10
2019	GL-10	26	35	26	9	4	0	61	13	23
2018	GL	32	25	2	20	16	5	60	38	44
2018	GL-10	21	29	4	21	25	0	50	46	24
2017	GL	35	30	10	12	13	0	65	25	60
2017	GL-10	30	33	15	19	4	0	63	22	27
2014	GL	34	32	7	17	10	0	66	27	41
2014	GL-10	26	47	5	11	11	0	74	21	19
2011	GL	34	33	6	18	9	0	67	27	67
2011	GL-07	45	27	9	18	0	0	73	18	11
2011	GL-09	38	31	13	6	13	0	69	19	16
2011	GL-10	18	35	6	35	6	0	53	41	17
2008	GL	23	28	15	13	21	0	51	33	39
2008	GL-09	27	33	7	7	27	0	60	33	15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	83	7	3	0	0	0	7	96	0	60
2019	GL-08	90	0	10	0	0	0	0	90	0	10
2019	GL-10	83	8	0	0	0	0	8	100	0	24
2017	GL	78	5	5	2	2	0	8	91	4	60
2017	GL-10	81	7	7	0	0	0	4	92	0	27
2014	GL	70	12	2	0	0	0	15	97	0	41
2014	GL-10	79	11	5	0	0	0	5	94	0	19
2011	GL	88	3	1	1	0	0	6	97	2	68
2011	GL-07	100	0	0	0	0	0	0	100	0	11
2011	GL-09	94	0	0	0	0	0	6	100	0	16
2011	GL-10	82	12	0	6	0	0	0	94	6	17
2008	GL	79	8	3	0	0	3	8	97	0	39
2008	GL-09	73	13	7	0	0	7	0	93	0	15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	50	22	7	7	3	2	10	81	11	60
2019	GL-08	60	0	10	0	10	0	20	75	13	10
2019	GL-10	58	25	4	4	4	0	4	87	9	24
2017	GL	58	15	8	3	7	5	3	80	11	60
2017	GL-10	81	15	0	0	0	4	0	100	0	27
2014	GL	51	20	15	5	5	0	5	74	10	41
2014	GL-10	68	16	11	0	0	0	5	89	0	19
2011	GL	38	37	4	4	15	0	1	76	19	68
2011	GL-07	18	36	9	18	9	0	9	60	30	11
2011	GL-09	38	38	6	0	19	0	0	75	19	16
2011	GL-10	53	35	0	0	12	0	0	88	12	17

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	57	25	10	2	5	2	0	83	7	60
2019	GL-08	80	10	10	0	0	0	0	90	0	10
2019	GL-10	46	33	13	0	4	4	0	83	4	24
2018	GL	36	25	7	14	14	0	5	64	29	44
2018	GL-10	33	21	8	17	21	0	0	54	38	24
2017	GL	42	28	13	10	7	0	0	70	17	60
2017	GL-10	41	33	19	4	4	0	0	74	7	27

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	48	30	12	5	5	0	78	10	60
2019	GL-08	60	20	10	10	0	0	80	10	10
2019	GL-10	46	29	13	4	8	0	75	13	24
2018	GL	37	21	14	12	12	5	61	24	43
2018	GL-10	35	17	13	17	17	0	52	35	23
2017	GL	50	25	8	7	10	0	75	17	60
2017	GL-10	48	30	7	7	7	0	78	15	27
2014	GL	36	27	12	17	7	0	63	25	41
2014	GL-10	47	26	11	16	0	0	74	16	19

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	35	23	18	13	7	3	0	60	21	60
2019	GL-08	50	30	10	0	10	0	0	80	10	10
2019	GL-10	33	25	13	13	8	8	0	64	23	24
2018	GL	25	27	16	14	11	2	5	56	27	44
2018	GL-10	25	33	13	13	13	0	4	61	26	24
2017	GL	35	27	10	12	10	7	0	66	23	60
2017	GL-10	26	33	11	15	7	7	0	64	24	27
2014	GL	14	42	12	10	15	7	0	60	27	41
2014	GL-10	11	47	11	0	21	11	0	65	24	19
2011	GL	9	31	22	13	22	3	0	41	36	68
2011	GL-07	0	55	18	9	9	9	0	60	20	11
2011	GL-09	6	25	31	19	19	0	0	31	38	16
2011	GL-10	12	18	18	12	35	6	0	31	50	17

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	30	23	18	22	5	2	0	54	27	60
2019	GL-08	50	30	0	10	10	0	0	80	20	10
2019	GL-10	21	29	17	25	4	4	0	52	30	24
2018	GL	23	18	23	25	7	2	2	43	33	44
2018	GL-10	21	29	17	25	8	0	0	50	33	24
2017	GL	23	32	20	13	10	2	0	56	24	60
2017	GL-10	19	33	26	15	7	0	0	52	22	27
2014	GL	17	26	22	17	15	2	0	44	33	41
2014	GL-10	16	32	21	16	16	0	0	47	32	19
2011	GL	10	29	24	13	22	1	0	40	36	68
2011	GL-07	18	45	18	18	0	0	0	64	18	11
2011	GL-09	6	19	38	13	25	0	0	25	38	16
2011	GL-10	6	29	18	12	29	6	0	38	44	17
2008	GL	5	21	21	21	32	0	0	26	53	38
2008	GL-09	0	20	33	27	20	0	0	20	47	15

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	23	25	18	20	8	5	0	51	30	60
2019	GL-08	40	20	10	20	10	0	0	60	30	10
2019	GL-10	17	25	17	21	8	13	0	48	33	24
2018	GL	11	30	23	16	16	2	2	43	33	44
2018	GL-10	8	38	21	17	17	0	0	46	33	24
2017	GL	18	33	18	17	10	3	0	53	28	60
2017	GL-10	15	37	19	19	7	4	0	54	27	27
2014	GL	12	21	17	20	25	5	0	35	47	41
2014	GL-10	11	32	16	11	26	5	0	44	39	19
2011	GL	9	28	22	22	18	0	0	37	40	67
2011	GL-07	9	45	18	27	0	0	0	55	27	11
2011	GL-09	13	20	40	7	20	0	0	33	27	15
2011	GL-10	6	18	24	29	24	0	0	24	53	17
2008	GL	10	10	18	23	36	3	0	21	61	39
2008	GL-09	13	20	20	13	33	0	0	33	47	15

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	15	30	18	22	13	2	0	46	36	60
2019	GL-08	30	40	10	10	10	0	0	70	20	10
2019	GL-10	13	21	21	25	17	4	0	35	43	24
2018	GL	14	14	23	23	23	2	2	29	48	44
2018	GL-10	13	17	25	21	25	0	0	29	46	24
2017	GL	19	17	24	28	10	2	0	37	39	58
2017	GL-10	19	19	26	30	4	4	0	38	35	27
2014	GL	15	21	17	17	30	0	0	36	47	41
2014	GL-10	16	21	16	21	26	0	0	37	47	19
2011	GL	10	24	22	22	19	1	0	35	42	67
2011	GL-07	0	55	9	36	0	0	0	55	36	11
2011	GL-09	13	19	31	6	25	6	0	33	33	16
2011	GL-10	6	6	24	41	24	0	0	12	65	17
2008	GL	8	8	26	29	24	5	0	17	56	38
2008	GL-09	14	7	36	14	29	0	0	21	43	14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	17	3	10	10	12	30	18	39	42	60
2019	GL-08	50	0	0	0	10	20	20	83	17	10
2019	GL-10	8	4	17	8	8	38	17	27	36	24

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	27	41	15	8	3	5	0	71	13	59
2019	GL-08	50	20	10	20	0	0	0	70	20	10
2019	GL-10	25	38	21	4	4	8	0	68	9	24
2018	GL	20	23	23	32	0	0	2	44	33	44
2018	GL-10	17	38	8	33	0	0	4	57	35	24
2017	GL	22	37	22	12	5	3	0	60	17	60
2017	GL-10	26	22	30	19	0	4	0	50	19	27
2014	GL	17	38	15	12	12	2	2	59	26	41
2014	GL-10	21	37	21	11	5	0	5	61	17	19
2011	GL	13	29	28	18	12	0	0	43	29	68
2011	GL-07	9	18	36	27	9	0	0	27	36	11
2011	GL-09	13	38	31	6	13	0	0	50	19	16
2011	GL-10	18	29	24	24	6	0	0	47	29	17

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	17	29	24	21	7	2	47	28	58
2019	GL-08	40	30	20	0	10	0	70	10	10
2019	GL-10	13	38	25	17	4	4	52	22	24

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	34	27	17	15	5	2	0	62	21	59
2019	GL-08	50	30	10	0	10	0	0	80	10	10
2019	GL-10	29	21	29	13	4	4	0	52	17	24
2018	GL	18	41	20	11	9	0	0	59	20	44
2018	GL-10	17	38	21	13	13	0	0	54	25	24
2017	GL	34	27	17	12	7	3	0	63	19	59
2017	GL-10	31	35	12	15	8	0	0	65	23	26
2014	GL	19	34	17	10	12	0	7	57	24	41
2014	GL-10	21	42	16	5	11	0	5	67	17	19
2011	GL	19	25	24	12	13	7	0	48	27	68
2011	GL-07	18	27	36	18	0	0	0	45	18	11
2011	GL-09	25	31	19	13	0	13	0	64	14	16
2011	GL-10	12	24	29	24	12	0	0	35	35	17
2008	GL	15	26	18	15	23	3	0	42	39	39
2008	GL-09	7	20	20	27	27	0	0	27	53	15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	26	22	10	7	2	60	18	58
2019	GL-08	50	30	10	0	10	0	80	10	10
2019	GL-10	26	26	26	9	9	4	55	18	23
2018	GL	21	28	28	9	14	0	49	23	43
2018	GL-10	17	35	17	17	13	0	52	30	23

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	22	12	14	20	3	0	53	35	59
2019	GL-08	60	10	10	0	10	10	0	78	11	10
2019	GL-10	21	29	17	21	13	0	0	50	33	24
2018	GL	18	25	18	14	20	2	2	45	36	44
2018	GL-10	25	21	13	17	21	0	4	48	39	24
2017	GL	20	22	23	13	15	7	0	45	30	60
2017	GL-10	22	22	30	7	11	7	0	48	20	27
2014	GL	15	21	15	25	22	2	0	37	48	41
2014	GL-10	21	32	11	16	16	5	0	56	33	19
2011	GL	13	16	18	22	24	6	1	32	49	68
2011	GL-07	9	9	27	36	0	9	9	22	44	11
2011	GL-09	13	13	31	13	31	0	0	25	44	16
2011	GL-10	24	12	6	29	24	6	0	38	56	17

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	24	20	19	15	19	2	2	46	35	59
2019	GL-08	40	10	20	0	20	0	10	56	22	10
2019	GL-10	13	33	17	17	17	4	0	48	35	24
2018	GL	14	23	20	23	18	2	0	37	42	44
2018	GL-10	13	25	17	21	25	0	0	38	46	24
2017	GL	24	24	27	14	12	0	0	47	25	59
2017	GL-10	8	27	35	19	12	0	0	35	31	26
2014	GL	19	25	17	15	22	0	2	44	38	41
2014	GL-10	21	37	26	5	11	0	0	58	16	19
2011	GL	12	28	24	10	24	1	0	41	35	67
2011	GL-07	0	45	27	18	9	0	0	45	27	11
2011	GL-09	13	19	13	13	38	6	0	33	53	16
2011	GL-10	12	41	29	6	12	0	0	53	18	17
2008	GL	8	28	21	15	26	3	0	37	42	39
2008	GL-09	0	27	33	13	20	7	0	29	36	15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	27	14	15	17	19	3	5	44	39	59
2019	GL-08	40	20	0	0	20	10	10	75	25	10
2019	GL-10	21	8	21	25	17	4	4	32	45	24
2018	GL	14	11	23	20	32	0	0	25	52	44
2018	GL-10	8	13	21	25	33	0	0	21	58	24
2017	GL	15	15	28	18	20	0	3	31	40	60
2017	GL-10	11	11	37	19	22	0	0	22	41	27
2014	GL	10	26	20	10	30	2	2	38	41	41
2014	GL-10	11	32	26	11	16	5	0	44	28	19
2011	GL	10	18	21	13	30	4	3	31	47	67
2011	GL-07	0	18	18	9	27	27	0	25	50	11
2011	GL-09	0	13	19	13	50	0	6	13	67	16
2011	GL-10	12	24	24	29	12	0	0	35	41	17
2008	GL	8	28	15	8	33	0	8	39	44	39
2008	GL-09	7	33	20	13	27	0	0	40	40	15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	56	25	3	5	2	3	5	89	7	59
2019	GL-08	50	30	10	0	0	10	0	89	0	10
2019	GL-10	42	25	0	13	4	4	13	80	20	24

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	59	5	2	3	3	2	25	88	9	59
2019	GL-08	40	30	0	0	10	0	20	88	13	10
2019	GL-10	58	0	4	4	4	4	25	82	12	24

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	46	19	12	10	8	5	68	20	59
2019	GL-08	40	20	0	10	20	10	67	33	10
2019	GL-10	42	21	8	8	13	8	68	23	24

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	47	17	12	8	8	3	3	69	18	59
2019	GL-08	50	0	0	10	20	0	20	63	38	10
2019	GL-10	42	17	13	8	13	8	0	64	23	24

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	47	12	10	7	7	10	7	71	16	59
2019	GL-08	70	0	0	0	10	0	20	88	13	10
2019	GL-10	42	8	8	4	13	21	4	67	22	24

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	52	21	10	3	2	10	2	82	6	58
2019	GL-08	60	10	10	10	0	10	0	78	11	10
2019	GL-10	52	17	13	0	4	13	0	80	5	23

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	69	8	10	5	2	3	2	82	7	59
2019	GL-08	80	0	0	10	0	10	0	89	11	10
2019	GL-10	71	8	17	0	0	0	4	83	0	24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	67	10	5	5	7	5	88	6	58
2019	GL-08	80	0	0	10	0	10	89	11	10
2019	GL-10	57	13	9	4	9	9	84	5	23

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	36	15	15	5	64	20	59
2019	GL-08	30	40	10	20	0	70	20	10
2019	GL-10	25	29	25	17	4	54	21	24
2018	GL	20	30	14	20	16	50	36	44
2018	GL-10	17	29	17	21	17	46	38	24
2017	GL	22	32	17	20	10	53	30	60
2017	GL-10	15	33	19	30	4	48	33	27

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	31	31	20	10	7	2	62	17	59
2019	GL-08	50	20	30	0	0	0	70	0	10
2019	GL-10	21	38	25	4	8	4	61	13	24
2018	GL	18	43	23	5	11	0	61	16	44
2018	GL-10	17	42	25	4	13	0	58	17	24
2017	GL	35	35	13	7	7	3	72	14	60
2017	GL-10	37	37	11	7	4	4	77	12	27
2014	GL	32	34	20	7	7	0	66	15	41
2014	GL-10	42	26	21	5	5	0	68	11	19
2011	GL	19	32	29	15	3	1	52	18	68
2011	GL-07	18	18	27	27	0	9	40	30	11
2011	GL-09	13	25	38	19	6	0	38	25	16
2011	GL-10	18	53	24	6	0	0	71	6	17

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	24	22	8	2	3	5	65	11	59
2019	GL-08	60	20	10	0	0	10	0	89	0	10
2019	GL-10	25	25	21	13	0	4	13	60	15	24
2018	GL	27	23	30	9	9	0	2	51	19	44
2018	GL-10	25	21	29	13	13	0	0	46	25	24
2017	GL	23	37	20	5	3	7	5	68	9	60
2017	GL-10	15	37	26	7	0	7	7	61	9	27
2014	GL	25	43	22	2	5	0	2	70	8	41
2014	GL-10	26	47	21	0	0	0	5	78	0	19

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	39	37	8	8	7	0	76	15	59
2019	GL-08	60	30	10	0	0	0	90	0	10
2019	GL-10	29	42	13	13	4	0	71	17	24
2018	GL	23	44	16	9	7	0	67	16	43
2018	GL-10	17	48	17	9	9	0	65	17	23
2017	GL	47	37	10	2	5	0	83	7	60
2017	GL-10	48	44	7	0	0	0	93	0	27
2014	GL	34	34	10	17	5	0	68	22	41
2014	GL-10	42	32	16	5	5	0	74	11	19
2011	GL	27	43	13	10	6	0	70	16	67
2011	GL-07	36	36	9	18	0	0	73	18	11
2011	GL-09	27	40	13	7	13	0	67	20	15
2011	GL-10	18	53	18	12	0	0	71	12	17
2008	GL	11	45	11	16	16	3	57	32	38
2008	GL-09	0	43	21	21	14	0	43	36	14

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	22	17	8	12	0	63	20	59
2019	GL-08	60	30	0	0	10	0	90	10	10
2019	GL-10	33	25	17	13	13	0	58	25	24
2018	GL	25	34	20	9	11	0	59	20	44
2018	GL-10	17	46	17	8	13	0	63	21	24
2017	GL	37	25	25	5	7	2	63	12	60
2017	GL-10	33	30	30	4	4	0	63	7	27
2014	GL	22	31	22	15	10	0	53	25	41
2014	GL-10	32	26	26	16	0	0	58	16	19
2011	GL	16	43	15	16	10	0	59	26	68
2011	GL-07	18	55	9	18	0	0	73	18	11
2011	GL-09	13	25	19	25	19	0	38	44	16
2011	GL-10	18	41	24	12	6	0	59	18	17

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	42	24	17	10	7	0	66	17	59
2019	GL-08	70	10	20	0	0	0	80	0	10
2019	GL-10	33	33	17	8	8	0	67	17	24
2018	GL	26	26	26	10	12	0	52	21	42
2018	GL-10	17	26	35	9	13	0	43	22	23
2017	GL	30	37	22	7	5	0	67	12	60
2017	GL-10	26	44	22	7	0	0	70	7	27
2014	GL	22	38	15	15	10	0	61	25	41
2014	GL-10	32	37	16	11	5	0	68	16	19
2011	GL	18	46	15	13	9	0	63	22	68
2011	GL-07	27	36	18	18	0	0	64	18	11
2011	GL-09	13	31	25	13	19	0	44	31	16
2011	GL-10	18	59	12	12	0	0	76	12	17
2008	GL	13	33	18	13	21	3	47	34	39
2008	GL-09	0	47	27	13	13	0	47	27	15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	42	19	12	12	8	7	65	22	59
2019	GL-08	70	10	0	10	10	0	80	20	10
2019	GL-10	25	25	13	13	8	17	60	25	24
2018	GL	30	19	21	12	12	7	53	25	43
2018	GL-10	17	21	29	13	8	13	43	24	24
2017	GL	28	35	13	12	8	3	66	21	60
2017	GL-10	26	33	22	7	4	7	64	12	27
2014	GL	21	27	22	15	10	5	51	26	41
2014	GL-10	26	37	21	11	5	0	63	16	19
2011	GL	22	30	18	13	13	3	54	28	67
2011	GL-07	36	27	18	9	9	0	64	18	11
2011	GL-09	6	31	13	13	31	6	40	47	16
2011	GL-10	6	50	19	13	6	6	60	20	16
2008	GL	13	21	23	15	18	10	37	37	39
2008	GL-09	7	27	27	20	13	7	36	36	15

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	GL	13	60	27	60
2019	GL-08	10	80	10	10
2019	GL-10	17	50	33	24
2018	GL	20	45	34	44
2018	GL-10	17	46	38	24
2017	GL	15	50	35	60
2017	GL-10	11	52	37	27
2014	GL	21	47	32	41
2014	GL-10	16	53	32	19
2011	GL	19	51	29	68
2011	GL-07	36	36	27	11
2011	GL-09	13	44	44	16
2011	GL-10	18	65	18	17

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	20	53	14	10	3	73	14	59
2019	GL-08	30	40	10	10	10	70	20	10
2019	GL-10	17	54	17	8	4	71	13	24

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	43	34	9	5	2	7	0	83	7	58
2019	GL-10	29	46	13	0	0	13	0	86	0	24

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	23	77	56
2018	GL	30	70	43
2018	GL-10	39	61	23

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	13
2018	GL	0	100	13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	13
2018	GL	0	100	13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	13
2018	GL	0	100	13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	54	46	13
2018	GL	46	54	13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	62	38	13
2018	GL	38	62	13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	38	62	13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	46	54	13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	13

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	38	62	13
2018	GL	46	54	13

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	13

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	38	62	13
2018	GL	38	62	13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	34	66	58
2019	GL-08	0	100	10
2019	GL-10	35	65	23

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	24	17	24	10	12	12	0	47	25	58
2019	GL-10	21	13	33	4	13	17	0	40	20	24
2018	GL	9	18	30	11	18	14	0	32	34	44
2018	GL-10	4	17	25	13	29	13	0	24	48	24
2017	GL	18	23	30	12	8	5	3	45	22	60
2017	GL-10	15	15	37	7	11	11	4	35	22	27
2014	GL	21	22	25	12	12	5	2	47	27	41
2014	GL-10	32	21	26	11	5	0	5	56	17	19

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	39	22	19	8	7	5	0	64	16	59
2019	GL-08	40	30	20	0	10	0	0	70	10	10
2019	GL-10	33	21	25	4	4	13	0	62	10	24
2018	GL	23	27	32	5	14	0	0	50	18	44
2018	GL-10	17	29	29	8	17	0	0	46	25	24
2017	GL	32	20	27	8	7	5	2	55	16	60
2017	GL-10	30	19	22	15	4	7	4	54	21	27
2014	GL	22	34	22	15	2	5	0	59	18	41
2014	GL-10	32	32	26	5	0	5	0	67	6	19
2011	GL	21	40	18	6	10	4	0	64	17	67
2011	GL-07	27	36	9	9	18	0	0	64	27	11
2011	GL-09	19	44	25	6	6	0	0	63	13	16
2011	GL-10	13	44	31	6	6	0	0	56	13	16

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	58
2019	GL-08	0	100	10
2018	GL	14	86	43

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	19	81	58

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	27	17	27	8	5	14	2	52	16	59
2019	GL-08	20	20	30	0	0	20	10	57	0	10
2019	GL-10	25	17	29	8	4	17	0	50	15	24
2018	GL	16	23	41	2	11	7	0	41	15	44
2018	GL-10	17	21	38	4	17	4	0	39	22	24
2017	GL	23	22	30	3	3	13	5	55	8	60
2017	GL-10	22	26	26	4	0	15	7	62	5	27
2014	GL	25	22	21	7	5	15	5	58	15	41
2014	GL-10	32	26	21	0	0	11	11	73	0	19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	22	19	8	3	5	2	67	13	59
2019	GL-08	40	20	20	0	0	10	10	75	0	10
2019	GL-10	38	25	25	4	4	4	0	65	9	24
2018	GL	26	29	26	7	10	2	0	56	17	42
2018	GL-10	23	32	18	9	14	5	0	57	24	22
2017	GL	35	32	17	7	3	7	0	71	11	60
2017	GL-10	37	33	15	7	0	7	0	76	8	27
2014	GL	30	27	19	10	2	12	0	65	14	41
2014	GL-10	42	26	21	5	0	5	0	72	6	19
2011	GL	30	31	19	7	4	7	0	66	13	67
2011	GL-07	36	36	9	9	0	9	0	80	10	11
2011	GL-09	19	44	19	6	6	6	0	67	13	16
2011	GL-10	31	25	31	0	6	6	0	60	7	16

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	25	28	18	12	17	0	0	53	28	60
2019	GL-08	60	10	0	20	10	0	0	70	30	10
2019	GL-10	21	25	25	8	21	0	0	46	29	24
2018	GL	16	21	30	14	16	2	0	38	31	43
2018	GL-10	13	17	26	17	26	0	0	30	43	23
2017	GL	12	22	20	22	23	0	2	34	46	60
2017	GL-10	11	26	15	15	30	0	4	38	46	27

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	42	28	20	7	3	0	0	70	10	60
2019	GL-08	100	0	0	0	0	0	0	100	0	10
2019	GL-10	25	38	25	13	0	0	0	63	13	24
2018	GL	21	35	33	7	2	2	0	57	10	43
2018	GL-10	17	39	30	9	4	0	0	57	13	23
2017	GL	30	35	25	7	0	0	3	67	7	60
2017	GL-10	33	37	22	0	0	0	7	76	0	27

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	53	30	12	3	0	0	2	85	3	60
2019	GL-08	90	0	10	0	0	0	0	90	0	10
2019	GL-10	50	25	17	4	0	0	4	78	4	24
2018	GL	37	35	19	5	2	2	0	74	7	43
2018	GL-10	30	39	17	9	4	0	0	70	13	23
2017	GL	44	34	14	3	2	0	3	81	5	59
2017	GL-10	41	37	11	4	0	0	7	84	4	27

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	32	23	13	20	12	0	0	55	32	60
2019	GL-08	90	0	10	0	0	0	0	90	0	10
2019	GL-10	21	25	21	21	13	0	0	46	33	24
2018	GL	23	30	23	14	5	2	2	56	20	43
2018	GL-10	13	39	35	9	0	0	4	55	9	23
2017	GL	22	27	22	22	5	2	2	50	28	60
2017	GL-10	22	26	30	15	4	0	4	50	19	27

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	60	17	15	5	0	0	3	79	5	60
2019	GL-08	60	0	10	30	0	0	0	60	30	10
2019	GL-10	71	17	8	0	0	0	4	91	0	24
2018	GL	58	21	7	5	5	2	2	83	10	43
2018	GL-10	61	22	4	4	4	0	4	86	9	23
2017	GL	57	25	7	5	3	0	3	84	9	60
2017	GL-10	74	11	7	0	0	0	7	92	0	27

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	44	20	19	3	12	0	2	66	16	59
2019	GL-08	30	20	20	10	20	0	0	50	30	10
2019	GL-10	39	22	9	4	22	0	4	64	27	23
2018	GL	47	21	14	5	12	2	0	69	17	43
2018	GL-10	39	17	22	9	13	0	0	57	22	23
2017	GL	35	33	20	7	3	0	2	69	10	60
2017	GL-10	33	30	26	4	4	0	4	65	8	27

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	37	23	3	3	0	0	70	7	60
2019	GL-08	80	10	10	0	0	0	0	90	0	10
2019	GL-10	21	46	29	4	0	0	0	67	4	24
2018	GL	20	34	32	7	2	2	2	56	10	41
2018	GL-10	14	45	27	9	0	0	5	62	10	22
2017	GL	30	30	20	10	8	0	2	61	19	60
2017	GL-10	30	33	22	11	0	0	4	65	12	27

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	37	23	3	3	0	0	70	7	60
2019	GL-08	50	40	10	0	0	0	0	90	0	10
2019	GL-10	29	38	21	4	8	0	0	67	13	24
2018	GL	19	38	29	10	0	2	2	60	10	42
2018	GL-10	14	45	27	9	0	0	5	62	10	22
2017	GL	25	42	19	7	5	0	2	69	12	59
2017	GL-10	30	48	15	4	0	0	4	81	4	27

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	45	28	15	8	3	0	0	73	12	60
2019	GL-08	70	10	10	10	0	0	0	80	10	10
2019	GL-10	42	29	13	8	8	0	0	71	17	24
2018	GL	21	40	24	10	0	2	2	65	10	42
2018	GL-10	23	41	18	14	0	0	5	67	14	22
2017	GL	27	37	18	13	2	0	3	66	16	60
2017	GL-10	22	41	19	11	0	0	7	68	12	27

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	52	22	8	10	7	2	75	17	60
2019	GL-08	80	10	0	10	0	0	90	10	10
2019	GL-10	46	29	0	17	4	4	78	22	24

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	52	32	13	3	0	0	0	83	3	60
2019	GL-08	90	10	0	0	0	0	0	100	0	10
2019	GL-10	46	33	17	4	0	0	0	79	4	24
2018	GL	40	31	12	7	2	2	5	77	10	42
2018	GL-10	23	45	9	14	0	0	9	75	15	22
2017	GL	45	38	8	5	0	0	3	86	5	60
2017	GL-10	48	30	15	4	0	0	4	81	4	27

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	47	33	13	3	3	0	0	80	7	60
2019	GL-08	90	10	0	0	0	0	0	100	0	10
2019	GL-10	42	38	8	4	8	0	0	79	13	24
2018	GL	43	29	12	12	0	2	2	75	13	42
2018	GL-10	41	27	14	14	0	0	5	71	14	22
2017	GL	37	38	13	10	0	0	2	76	10	60
2017	GL-10	41	41	15	0	0	0	4	85	0	27

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	67	22	5	3	2	2	91	3	60
2019	GL-08	70	20	0	0	0	10	100	0	10
2019	GL-10	63	21	4	8	4	0	87	9	24
2018	GL	55	21	10	2	5	7	86	3	42
2018	GL-10	45	27	9	5	5	9	84	5	22

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	63	13	12	2	8	2	0	78	10	60
2019	GL-08	90	0	10	0	0	0	0	90	0	10
2019	GL-10	54	21	8	4	8	4	0	78	13	24
2018	GL	50	19	5	12	7	2	5	74	21	42
2018	GL-10	39	22	4	17	9	0	9	67	29	23
2017	GL	57	22	5	5	8	0	3	81	14	60
2017	GL-10	59	22	7	0	7	0	4	85	8	27

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	45	25	10	8	10	2	0	71	19	60
2019	GL-08	80	10	10	0	0	0	0	90	0	10
2019	GL-10	33	29	0	13	21	4	0	65	35	24
2018	GL	21	38	14	17	10	0	0	60	26	42
2018	GL-10	22	35	13	17	13	0	0	57	30	23
2017	GL	35	32	17	7	8	0	2	68	15	60
2017	GL-10	19	48	11	4	15	0	4	69	19	27

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	57	15	12	7	8	2	0	73	15	60
2019	GL-08	80	10	10	0	0	0	0	90	0	10
2019	GL-10	50	21	4	13	8	4	0	74	22	24
2018	GL	30	40	7	9	14	0	0	70	23	43
2018	GL-10	29	38	4	13	17	0	0	67	29	24
2017	GL	50	25	8	8	7	0	2	76	15	60
2017	GL-10	52	30	0	11	4	0	4	85	15	27

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	56	12	3	5	2	22	87	9	59
2019	GL-08	80	10	0	0	0	10	100	0	10
2019	GL-10	48	13	4	4	4	26	82	12	23
2018	GL	57	21	2	2	0	17	94	3	42
2018	GL-10	65	17	0	4	0	13	95	5	23
2017	GL	58	14	7	2	0	20	89	2	59
2017	GL-10	65	12	8	0	0	15	91	0	26

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	75	19	3	0	2	0	2	95	2	59
2019	GL-08	80	10	10	0	0	0	0	90	0	10
2019	GL-10	65	26	0	0	4	0	4	95	5	23
2018	GL	63	34	0	0	2	0	0	98	2	41
2018	GL-10	68	27	0	0	5	0	0	95	5	22
2017	GL	58	24	7	2	3	2	5	87	5	59
2017	GL-10	65	19	4	0	0	0	12	96	0	26

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	73	20	0	0	3	2	2	97	3	60
2019	GL-08	100	0	0	0	0	0	0	100	0	10
2019	GL-10	58	25	0	0	8	4	4	91	9	24
2018	GL	67	19	7	2	2	2	0	88	5	42
2018	GL-10	57	22	9	4	4	4	0	82	9	23
2017	GL	70	15	5	3	3	0	3	88	7	60
2017	GL-10	59	19	4	7	7	0	4	81	15	27

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	51	34	10	2	2	0	2	86	3	59
2019	GL-08	40	50	10	0	0	0	0	90	0	10
2019	GL-10	39	35	17	0	4	0	4	77	5	23
2018	GL	45	33	10	10	2	0	0	79	12	42
2018	GL-10	35	39	9	13	4	0	0	74	17	23
2017	GL	48	26	16	3	2	2	3	78	5	58
2017	GL-10	33	33	22	4	4	0	4	69	8	27

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	23	30	32	13	2	0	53	15	60
2019	GL-08	30	50	20	0	0	0	80	0	10
2019	GL-10	17	25	33	21	4	0	42	25	24
2018	GL	23	14	43	16	2	2	37	19	44
2018	GL-10	21	13	50	17	0	0	33	17	24
2017	GL	13	37	25	20	3	2	51	24	60
2017	GL-10	19	33	30	19	0	0	52	19	27

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	5	21	29	24	19	2	44	26	58
2019	GL-10	0	29	25	21	21	4	43	30	24
2018	GL	9	16	37	12	23	2	36	26	43
2018	GL-10	9	22	43	9	17	0	26	30	23
2017	GL	10	17	31	26	16	0	41	28	58
2017	GL-10	0	19	30	30	22	0	52	19	27

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	33	22	9	5	2	63	14	58
2019	GL-08	30	50	10	0	10	0	80	10	10
2019	GL-10	25	29	33	0	8	4	57	9	24
2018	GL	19	44	23	12	0	2	64	12	43
2018	GL-10	22	35	26	17	0	0	57	17	23
2017	GL	22	40	27	7	3	2	63	10	60
2017	GL-10	30	48	19	0	4	0	78	4	27

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	22	32	19	15	10	2	55	26	59
2019	GL-08	20	50	20	0	10	0	70	10	10
2019	GL-10	21	25	25	17	8	4	48	26	24
2018	GL	21	33	14	16	14	2	55	31	43
2018	GL-10	22	26	17	17	17	0	48	35	23
2017	GL	13	33	30	12	10	2	47	22	60
2017	GL-10	15	37	33	11	4	0	52	15	27

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	15	85	59
2019	GL-08	0	100	10
2019	GL-10	21	79	24
2017	GL	17	83	60
2017	GL-10	22	78	27
2014	GL	12	88	41

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	17	27	28	13	12	3	17	83	60
2019	GL-08	20	20	30	10	10	10	22	78	10
2019	GL-10	17	21	25	17	17	4	17	83	24
2018	GL	16	30	30	11	11	2	16	84	44
2018	GL-10	17	25	21	17	21	0	17	83	24
2017	GL	19	32	14	15	19	2	19	81	59
2017	GL-10	15	33	15	7	30	0	15	85	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	54	46	48
2019	GL-10	68	32	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	46	54	48
2019	GL-10	47	53	19
2018	GL	40	60	35
2018	GL-10	26	74	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	9	20	24	20	22	0	7	30	44	46
2019	GL-10	0	21	32	11	32	0	5	22	44	19
2018	GL	14	19	25	6	31	0	6	35	38	36
2018	GL-10	10	10	20	10	45	0	5	21	58	20
2017	GL	15	23	15	15	23	2	6	42	42	47
2017	GL-10	13	35	22	9	22	0	0	48	30	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	9	24	16	13	33	2	2	35	49	45
2019	GL-10	0	21	26	5	42	5	0	22	50	19
2018	GL	6	11	28	17	33	0	6	18	53	36
2018	GL-10	5	5	30	10	45	0	5	11	58	20
2017	GL	2	13	17	19	40	2	6	16	65	47
2017	GL-10	0	26	17	9	43	4	0	27	55	23

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	45	20	12	5	10	2	7	71	16	60
2019	GL-08	60	20	0	0	10	0	10	89	11	10
2019	GL-10	38	25	13	4	13	4	4	68	18	24
2018	GL	44	19	7	9	12	5	5	69	23	43
2018	GL-10	42	13	13	13	13	4	4	59	27	24

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 94. Please indicate your occupational group and level. Occupational group and level - GL

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 59c. From whom did you experience harassment on the job? Individuals working for me