2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	38	5	6	2	88	7	637
2019	Non-visible minority	45	41	4	8	2	87	10	4382
2017	Visible minority	47	38	5	7	3	85	10	634
2017	Non-visible minority	43	44	4	7	3	87	10	4177
2014	Visible minority	46	42	7	3	2	88	5	479
2014	Non-visible minority	43	44	3	7	2	88	9	3564
2011	Visible minority	38	48	3	9	2	86	11	653
2011	Non-visible minority	40	46	4	8	2	86	10	4932
2008	Visible minority	39	48	4	6	3	87	9	346
2008	Non-visible minority	41	46	3	8	2	87	11	3155

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	76	14	4	2	2	0	2	92	4	638
2019	Non-visible minority	76	14	4	3	2	0	2	92	5	4377
2017	Visible minority	75	15	3	2	1	1	2	93	4	632
2017	Non-visible minority	75	14	4	3	1	0	2	91	5	4178
2014	Visible minority	71	19	4	2	1	1	2	92	4	479
2014	Non-visible minority	73	16	4	3	2	0	2	91	5	3565
2011	Visible minority	74	15	3	3	2	0	2	92	5	654
2011	Non-visible minority	74	14	4	4	3	0	2	90	6	4923
2008	Visible minority	75	14	4	3	2	1	1	90	5	346
2008	Non-visible minority	74	15	3	4	2	0	1	91	6	3150

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	33	5	7	3	0	85	10	636
2019	Non-visible minority	46	35	5	10	4	0	81	14	4373
2017	Visible minority	51	30	5	8	5	1	81	13	634
2017	Non-visible minority	44	34	6	10	5	0	79	16	4170
2014	Visible minority	47	35	7	7	4	0	82	11	479
2014	Non-visible minority	45	33	6	11	5	0	79	15	3564
2011	Visible minority	33	40	10	10	6	0	74	16	646
2011	Non-visible minority	40	35	6	11	7	0	76	18	4910

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	39	10	12	5	0	0	73	17	630
2019	Non-visible minority	33	41	9	12	5	0	0	74	17	4356
2018	Visible minority	31	39	9	14	6	0	1	71	20	565
2018	Non-visible minority	28	45	8	13	5	0	1	74	18	3997
2017	Visible minority	32	35	12	15	7	0	0	67	21	631
2017	Non-visible minority	31	39	10	14	6	0	0	70	20	4177
2014	Visible minority	32	38	11	11	7	0	0	71	18	478
2014	Non-visible minority	31	39	9	13	7	0	0	70	21	3565
2011	Visible minority	23	42	15	14	7	0	0	65	21	652
2011	Non-visible minority	29	39	11	13	7	0	1	69	20	4918
2008	Visible minority	23	41	13	15	8	1	0	64	22	346
2008	Non-visible minority	27	41	10	14	7	0	0	69	21	3157

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	35	10	6	3	0	81	9	634
2019	Non-visible minority	48	35	7	7	3	0	83	9	4351
2017	Visible minority	44	36	7	6	4	1	82	11	633
2017	Non-visible minority	47	35	8	7	2	0	83	9	4160
2014	Visible minority	43	36	11	7	2	0	80	9	476
2014	Non-visible minority	47	36	8	7	2	0	83	9	3563

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	31	9	5	5	0	0	81	10	633
2019	Non-visible minority	54	29	8	6	4	0	0	83	10	4364
2018	Visible minority	46	31	9	6	6	1	0	78	12	566
2018	Non-visible minority	50	29	9	7	4	0	1	80	10	3981
2017	Visible minority	48	27	10	8	5	2	0	77	13	634
2017	Non-visible minority	49	30	8	7	4	0	1	80	11	4169
2014	Visible minority	43	32	14	5	5	0	0	76	10	478
2014	Non-visible minority	47	31	9	8	4	0	0	79	12	3558
2011	Visible minority	41	37	10	6	5	0	1	79	11	653
2011	Non-visible minority	45	33	9	7	4	0	0	79	12	4925

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	38	11	9	3	77	12	635
2019	Non-visible minority	43	39	9	6	3	82	9	4378
2018	Visible minority	35	38	13	9	6	72	15	564
2018	Non-visible minority	40	40	10	6	4	80	10	3972
2017	Visible minority	36	41	11	8	4	77	12	634
2017	Non-visible minority	39	43	8	6	3	82	10	4171
2014	Visible minority	32	42	12	8	5	74	13	479
2014	Non-visible minority	37	43	9	7	4	80	11	3565
2011	Visible minority	32	39	15	9	5	72	14	651
2011	Non-visible minority	40	40	9	6	4	81	10	4918
2008	Visible minority	35	40	14	7	5	75	11	340
2008	Non-visible minority	40	40	9	7	4	80	11	3120

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	36	13	9	8	0	0	69	18	635
2019	Non-visible minority	33	36	13	10	7	0	0	69	18	4380
2018	Visible minority	29	33	14	12	11	1	0	62	24	568
2018	Non-visible minority	31	33	15	11	9	0	0	65	20	3979
2017	Visible minority	31	33	16	10	9	1	1	65	19	633
2017	Non-visible minority	31	35	14	12	8	0	0	66	20	4169
2014	Visible minority	26	38	15	13	8	0	0	64	21	478
2014	Non-visible minority	29	37	13	12	9	0	0	66	21	3563
2011	Visible minority	19	38	19	13	10	0	1	57	24	651
2011	Non-visible minority	26	38	14	13	8	0	0	65	21	4925

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	39	11	9	4	0	76	13	632
2019	Non-visible minority	36	40	10	10	4	0	76	14	4369
2018	Visible minority	33	37	15	8	7	0	70	15	566
2018	Non-visible minority	33	40	12	10	5	0	73	15	3987
2017	Visible minority	34	37	13	10	5	1	72	15	635
2017	Non-visible minority	34	41	11	9	4	0	75	14	4168

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	36	8	5	2	0	86	6	631
2019	Non-visible minority	51	34	8	4	2	0	86	6	4361
2018	Visible minority	48	36	9	4	2	0	85	7	571
2018	Non-visible minority	51	39	6	3	1	0	89	4	3996
2017	Visible minority	47	38	8	5	2	0	85	7	633
2017	Non-visible minority	49	37	7	4	2	0	86	6	4166
2014	Visible minority	43	39	12	5	2	1	82	6	478
2014	Non-visible minority	47	39	8	4	2	0	86	6	3566
2011	Visible minority	39	45	9	4	2	0	84	6	651
2011	Non-visible minority	44	40	9	4	3	1	85	7	4929
2008	Visible minority	46	39	9	2	3	1	86	6	346
2008	Non-visible minority	50	36	7	4	2	0	87	6	3147

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	36	14	9	7	1	70	16	635
2019	Non-visible minority	38	34	12	9	6	0	73	16	4376
2018	Visible minority	34	33	13	8	12	0	68	20	569
2018	Non-visible minority	36	36	11	10	7	0	72	17	3987
2017	Visible minority	35	34	13	11	7	0	69	18	634
2017	Non-visible minority	35	36	12	9	7	0	71	17	4157

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	30	11	2	2	85	4	630
2019	Non-visible minority	61	28	7	2	2	89	4	4353
2018	Visible minority	53	33	9	5	2	85	6	564
2018	Non-visible minority	61	29	7	2	1	90	3	3953
2017	Visible minority	53	34	9	4	1	86	5	631
2017	Non-visible minority	61	30	6	2	1	91	3	4165
2014	Visible minority	62	26	8	2	2	88	3	478
2014	Non-visible minority	70	23	5	2	1	93	2	3562
2011	Visible minority	58	31	8	2	1	89	3	652
2011	Non-visible minority	67	26	5	2	1	93	3	4925

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	37	16	8	5	0	0	71	13	631
2019	Non-visible minority	36	36	12	9	6	0	0	73	15	4363
2018	Visible minority	28	36	15	10	9	1	1	65	20	562
2018	Non-visible minority	32	36	12	11	7	0	0	69	19	3975
2017	Visible minority	36	35	11	9	6	1	1	72	16	629
2017	Non-visible minority	34	38	11	10	6	0	1	73	16	4156
2014	Visible minority	26	41	14	11	8	0	0	67	19	479
2014	Non-visible minority	27	42	12	12	8	0	0	69	20	3563
2011	Visible minority	26	41	15	10	6	1	1	69	16	651
2011	Non-visible minority	34	39	10	10	6	0	0	73	16	4924

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	35	16	7	4	1	0	73	11	633
2019	Non-visible minority	41	32	13	8	5	0	0	74	13	4382
2018	Visible minority	33	33	16	8	10	0	1	66	18	563
2018	Non-visible minority	37	31	15	9	6	0	0	69	16	3954
2017	Visible minority	38	32	13	9	7	0	1	71	16	630
2017	Non-visible minority	38	35	13	8	5	0	1	73	14	4167
2014	Visible minority	31	40	15	7	6	0	1	71	13	479
2014	Non-visible minority	36	35	13	9	6	0	0	72	15	3562

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	38	15	6	4	0	1	75	10	626
2019	Non-visible minority	40	38	10	8	3	0	0	79	11	4314
2018	Visible minority	35	32	15	9	8	0	0	67	18	568
2018	Non-visible minority	38	36	13	8	5	0	0	74	13	3980
2017	Visible minority	38	35	13	9	5	0	0	73	14	630
2017	Non-visible minority	40	35	11	8	5	0	0	76	13	4164
2014	Visible minority	34	36	16	9	4	0	0	71	13	479
2014	Non-visible minority	37	36	13	9	5	0	0	73	14	3563
2011	Visible minority	34	39	15	7	3	1	0	74	11	647
2011	Non-visible minority	42	37	10	6	3	0	0	80	10	4922

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	34	11	5	2	0	81	7	637
2019	Non-visible minority	50	35	8	4	2	0	85	7	4376
2018	Visible minority	41	35	14	7	3	0	76	10	568
2018	Non-visible minority	47	37	9	4	3	0	84	7	3991
2017	Visible minority	45	36	12	5	2	0	81	7	631
2017	Non-visible minority	47	38	8	4	2	0	85	7	4159
2014	Visible minority	40	38	14	5	3	0	79	8	478
2014	Non-visible minority	48	36	8	5	3	0	85	7	3564
2011	Visible minority	39	37	15	6	3	0	77	9	653
2011	Non-visible minority	46	39	8	4	3	0	85	7	4928
2008	Visible minority	41	38	12	6	3	1	79	8	345
2008	Non-visible minority	46	39	7	6	3	0	85	8	3148

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	33	14	4	4	1	1	78	8	622
2019	Non-visible minority	41	28	17	8	5	0	1	70	13	4343
2018	Visible minority	43	33	15	5	4	0	1	77	9	569
2018	Non-visible minority	39	29	16	9	5	0	1	69	14	3993
2017	Visible minority	44	34	13	5	2	0	2	80	7	636
2017	Non-visible minority	37	31	16	8	5	0	3	70	14	4176
2014	Visible minority	36	37	15	7	4	1	1	73	11	479
2014	Non-visible minority	32	30	19	10	8	0	1	62	18	3562
2011	Visible minority	35	34	19	6	5	0	1	70	11	653
2011	Non-visible minority	31	31	19	11	8	0	1	62	19	4925
2008	Visible minority	29	38	21	7	4	0	1	67	11	345
2008	Non-visible minority	26	28	22	13	10	0	1	54	23	3148

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	23	33	19	10	2	2	30	35	635
2019	Non-visible minority	9	22	33	21	13	1	1	35	31	4365
2018	Visible minority	12	20	34	22	9	1	3	32	33	566
2018	Non-visible minority	9	22	33	21	11	1	2	33	32	3985
2017	Visible minority	9	18	31	19	12	3	8	34	31	629
2017	Non-visible minority	9	21	33	19	13	1	4	34	32	4148
2014	Visible minority	13	22	39	17	6	1	3	24	36	478
2014	Non-visible minority	10	24	35	18	9	0	3	28	36	3558
2011	Visible minority	10	27	34	16	6	1	5	24	40	648
2011	Non-visible minority	11	24	33	18	10	1	2	29	37	4912
2008	Visible minority	12	25	33	21	6	1	2	28	39	342
2008	Non-visible minority	11	26	33	18	9	0	2	27	39	3153

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	15	25	26	18	2	2	46	27	632
2019	Non-visible minority	8	16	27	26	20	2	2	47	25	4354
2018	Visible minority	11	16	28	21	17	3	3	41	29	565
2018	Non-visible minority	9	17	28	24	17	2	2	43	27	3959
2017	Visible minority	11	15	22	18	21	5	9	45	30	623
2017	Non-visible minority	8	17	26	23	20	2	5	45	27	4139
2014	Visible minority	11	18	29	23	11	2	5	37	31	477
2014	Non-visible minority	10	18	29	24	15	2	3	41	29	3554
2011	Visible minority	12	16	27	24	11	4	7	38	31	645
2011	Non-visible minority	10	17	27	24	17	2	4	44	28	4905
2008	Visible minority	9	17	31	24	12	4	3	39	28	342
2008	Non-visible minority	9	18	28	23	16	2	3	42	29	3147

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	18	31	19	12	3	4	34	34	634
2019	Non-visible minority	10	19	27	22	16	2	3	41	30	4359
2018	Visible minority	13	18	30	20	11	3	4	34	34	564
2018	Non-visible minority	10	19	28	23	14	2	3	40	30	3969
2017	Visible minority	11	17	29	19	9	5	9	33	33	626
2017	Non-visible minority	10	17	28	20	16	2	6	40	30	4150
2014	Visible minority	12	21	33	18	8	3	5	28	36	478
2014	Non-visible minority	12	21	29	20	12	2	4	34	35	3554
2011	Visible minority	16	18	32	18	8	3	6	28	37	643
2011	Non-visible minority	14	20	28	20	12	2	4	34	36	4905
2008	Visible minority	18	22	30	15	8	3	3	25	43	342
2008	Non-visible minority	13	21	30	19	11	2	4	32	35	3146

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	5	9	27	32	24	1	2	58	15	628
2019	Non-visible minority	3	9	27	33	25	1	3	59	13	4348
2018	Visible minority	6	8	30	33	18	1	3	53	15	558
2018	Non-visible minority	4	10	28	33	22	1	3	57	14	3954
2017	Visible minority	6	9	24	28	22	3	9	57	16	627
2017	Non-visible minority	4	9	27	31	23	1	5	58	13	4123
2014	Visible minority	7	9	30	31	16	1	5	51	17	474
2014	Non-visible minority	5	12	30	30	18	1	4	51	18	3536
2011	Visible minority	7	10	31	30	12	2	8	47	18	646
2011	Non-visible minority	6	11	30	31	17	1	3	50	18	4899
2008	Visible minority	5	13	29	32	16	2	4	51	18	341
2008	Non-visible minority	6	13	31	28	17	1	4	47	20	3148

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	16	24	20	19	2	3	41	34	633
2019	Non-visible minority	15	19	25	20	18	1	2	40	35	4359
2018	Visible minority	18	20	24	20	14	1	2	36	40	563
2018	Non-visible minority	16	21	24	19	15	1	3	36	39	3987
2017	Visible minority	16	15	24	17	16	4	8	37	36	625
2017	Non-visible minority	16	19	25	17	17	1	4	37	37	4152
2014	Visible minority	16	24	24	19	11	1	4	32	42	476
2014	Non-visible minority	20	23	25	16	13	1	3	30	44	3556
2011	Visible minority	17	22	28	17	8	2	6	28	42	647
2011	Non-visible minority	19	21	26	17	12	1	3	31	42	4917
2008	Visible minority	16	20	28	20	11	2	3	33	38	344
2008	Non-visible minority	19	22	25	17	12	1	3	31	43	3152

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	16	25	21	16	5	3	41	32	634
2019	Non-visible minority	10	16	25	23	21	2	3	46	28	4342
2018	Visible minority	14	16	27	22	15	2	4	39	32	563
2018	Non-visible minority	11	18	26	22	17	3	4	42	31	3957
2017	Visible minority	13	13	22	17	17	8	10	41	32	627
2017	Non-visible minority	11	17	23	21	20	3	6	45	30	4150
2014	Visible minority	14	17	26	22	12	4	5	38	33	476
2014	Non-visible minority	11	16	24	24	17	2	5	44	30	3547
2011	Visible minority	13	17	27	19	13	4	7	36	33	646
2011	Non-visible minority	10	16	25	24	19	2	5	46	27	4902
2008	Visible minority	17	19	27	18	10	5	3	31	39	345
2008	Non-visible minority	12	20	25	20	15	2	5	38	35	3150

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	12	16	30	20	16	4	3	38	30	631
2019	Non-visible minority	10	18	31	20	16	2	2	38	29	4361
2018	Visible minority	13	18	31	23	11	2	3	35	33	563
2018	Non-visible minority	11	19	31	21	14	2	3	36	31	3979
2017	Visible minority	10	16	28	17	14	5	9	37	31	629
2017	Non-visible minority	10	17	30	20	15	3	5	38	30	4146
2014	Visible minority	9	19	34	18	12	4	5	32	31	477
2014	Non-visible minority	13	21	31	18	11	2	4	31	36	3552

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	11	29	28	22	1	2	52	19	635
2019	Non-visible minority	6	14	31	28	19	1	2	48	20	4356

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	12	6	2	3	1	3	89	5	636
2019	Non-visible minority	76	10	5	2	2	0	4	90	4	4378
2017	Visible minority	73	13	5	1	1	1	5	92	3	635
2017	Non-visible minority	73	10	5	3	2	0	6	90	5	4174
2014	Visible minority	72	12	5	3	2	1	6	89	5	479
2014	Non-visible minority	75	12	4	2	2	0	5	92	4	3565
2011	Visible minority	70	15	4	3	2	1	5	91	5	647
2011	Non-visible minority	72	12	5	3	3	1	5	89	6	4913
2008	Visible minority	67	14	4	2	3	1	9	91	5	346
2008	Non-visible minority	71	11	4	3	3	0	7	89	6	3151

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	27	17	11	10	4	2	60	22	634
2019	Non-visible minority	27	29	16	12	9	4	2	60	23	4377
2018	Visible minority	18	29	19	13	14	4	3	50	29	570
2018	Non-visible minority	20	31	18	13	10	4	2	55	25	3979
2017	Visible minority	26	28	13	12	11	6	5	60	25	635
2017	Non-visible minority	26	30	14	12	10	4	3	60	25	4170
2014	Visible minority	32	26	14	12	10	4	2	61	23	479
2014	Non-visible minority	28	31	14	12	10	3	2	62	24	3565

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	28	12	10	9	1	0	69	19	632
2019	Non-visible minority	40	29	10	12	8	1	0	70	20	4375
2018	Visible minority	31	28	13	12	14	1	0	60	26	567
2018	Non-visible minority	35	30	11	12	10	1	1	66	22	3972
2017	Visible minority	40	29	10	10	8	3	1	71	19	635
2017	Non-visible minority	39	29	10	11	9	1	1	69	21	4169
2014	Visible minority	40	28	12	10	9	1	0	69	19	478
2014	Non-visible minority	39	29	9	12	10	0	0	68	22	3563

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	34	10	7	5	0	0	78	12	629
2019	Non-visible minority	45	33	8	9	4	0	0	79	13	4377
2018	Visible minority	39	33	11	11	7	0	0	72	17	565
2018	Non-visible minority	41	36	9	9	4	0	0	78	14	3971
2017	Visible minority	42	34	9	8	5	1	0	77	13	634
2017	Non-visible minority	39	39	8	9	4	0	1	79	14	4158
2014	Visible minority	37	35	14	9	5	0	0	72	14	479
2014	Non-visible minority	39	39	9	9	4	0	0	78	14	3563

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	38	14	5	3	2	1	78	8	636
2019	Non-visible minority	41	36	12	6	4	1	0	77	10	4370
2018	Visible minority	32	34	16	8	7	2	1	68	15	570
2018	Non-visible minority	35	39	14	6	4	2	1	76	11	3975

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	25	19	7	5	1	7	67	13	639
2019	Non-visible minority	43	25	17	5	4	1	6	73	9	4386

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	29	13	7	6	1	1	73	14	633
2019	Non-visible minority	44	29	13	8	5	0	1	73	13	4383
2018	Visible minority	37	31	13	12	7	1	1	69	19	564
2018	Non-visible minority	40	32	12	10	6	0	1	72	16	3975
2017	Visible minority	38	33	14	8	5	2	1	73	13	634
2017	Non-visible minority	40	33	11	9	6	0	1	73	15	4174
2014	Visible minority	40	34	11	9	5	1	0	75	13	479
2014	Non-visible minority	41	33	11	8	7	1	0	74	15	3564
2011	Visible minority	30	38	15	9	7	1	0	69	16	652
2011	Non-visible minority	36	35	12	10	6	1	0	71	17	4923
2008	Visible minority	33	36	13	9	7	1	0	69	17	347
2008	Non-visible minority	34	33	12	11	9	1	0	68	20	3155

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	29	11	5	5	3	1	78	11	634
2019	Non-visible minority	51	25	12	6	4	1	1	78	10	4381
2018	Visible minority	41	30	15	5	7	0	1	72	13	562
2018	Non-visible minority	46	28	12	7	5	2	1	75	13	3974
2017	Visible minority	42	29	11	9	5	3	1	74	14	633
2017	Non-visible minority	46	29	11	7	5	2	1	76	12	4177
2014	Visible minority	41	33	11	8	5	2	0	76	13	478
2014	Non-visible minority	45	29	11	7	6	2	1	76	13	3563
2011	Visible minority	32	35	14	9	7	2	1	69	16	649
2011	Non-visible minority	43	29	12	8	6	2	0	74	14	4920
2008	Visible minority	39	26	13	10	8	4	1	68	19	346
2008	Non-visible minority	40	29	11	9	8	3	0	71	17	3154

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	30	10	7	5	1	2	77	12	636
2019	Non-visible minority	47	28	10	9	5	1	1	76	14	4362
2018	Visible minority	38	32	12	8	8	1	2	71	17	562
2018	Non-visible minority	43	30	10	10	6	1	1	74	16	3968
2017	Visible minority	42	32	10	8	5	1	2	76	14	635
2017	Non-visible minority	43	32	10	8	6	1	0	76	15	4173
2014	Visible minority	42	33	12	6	5	1	1	76	12	479
2014	Non-visible minority	41	31	11	9	7	1	0	73	16	3564
2011	Visible minority	34	34	15	10	6	1	1	68	16	650
2011	Non-visible minority	39	33	10	10	6	1	0	73	17	4916
2008	Visible minority	36	37	10	7	8	1	1	74	16	347
2008	Non-visible minority	36	31	10	12	9	1	0	69	21	3149

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	79	10	5	1	2	0	3	92	3	635
2019	Non-visible minority	84	7	3	1	1	0	3	94	2	4363
2017	Visible minority	73	17	4	0	2	0	4	94	2	634
2017	Non-visible minority	82	9	3	1	1	0	3	94	2	4171
2014	Visible minority	74	14	3	1	2	1	4	93	3	479
2014	Non-visible minority	81	9	3	1	1	0	5	94	2	3566
2011	Visible minority	74	15	4	1	1	0	4	94	2	647
2011	Non-visible minority	79	10	3	1	2	0	4	93	3	4919
2008	Visible minority	77	10	2	0	3	0	8	95	3	344
2008	Non-visible minority	82	6	2	1	2	0	7	94	4	3147

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	18	6	6	5	2	3	82	11	637
2019	Non-visible minority	61	18	7	4	5	1	4	83	9	4373
2017	Visible minority	55	23	7	5	4	2	3	83	9	635
2017	Non-visible minority	57	19	6	5	6	2	5	82	11	4166
2014	Visible minority	53	27	8	4	5	2	2	82	9	479
2014	Non-visible minority	54	21	8	5	6	2	4	81	11	3565
2011	Visible minority	49	25	10	6	6	1	2	77	13	653
2011	Non-visible minority	47	26	8	7	8	2	3	76	15	4932

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	24	10	4	3	2	0	83	7	638
2019	Non-visible minority	62	22	9	3	3	1	0	85	7	4389
2018	Visible minority	47	27	12	4	7	1	1	76	12	560
2018	Non-visible minority	53	26	10	5	5	1	0	80	10	3971
2017	Visible minority	53	26	11	3	6	1	1	80	9	635
2017	Non-visible minority	57	24	9	4	5	1	0	82	9	4177

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	27	10	5	6	0	0	79	11	637
2019	Non-visible minority	55	26	10	5	4	0	0	81	9	4384
2018	Visible minority	43	28	11	8	8	0	1	72	16	563
2018	Non-visible minority	50	25	11	7	6	0	0	75	13	3981
2017	Visible minority	52	25	12	4	6	1	0	78	10	635
2017	Non-visible minority	54	25	9	6	6	0	0	79	12	4170
2014	Visible minority	46	31	9	7	6	1	0	77	13	479
2014	Non-visible minority	51	26	10	7	6	0	0	77	13	3565

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	38	19	9	7	4	2	62	17	101
2019	Non-visible minority	29	44	11	11	3	1	1	74	14	764

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	32	15	6	5	6	0	72	12	636
2019	Non-visible minority	37	31	15	8	5	4	1	71	14	4373
2018	Visible minority	28	31	18	8	10	5	0	62	19	566
2018	Non-visible minority	34	32	15	9	6	4	0	68	16	3994
2017	Visible minority	32	30	14	8	7	8	1	68	16	633
2017	Non-visible minority	34	31	14	9	6	5	1	69	16	4178
2014	Visible minority	28	32	17	9	7	7	0	65	17	479
2014	Non-visible minority	30	35	14	10	6	4	1	68	17	3563
2011	Visible minority	19	32	20	12	9	6	1	55	23	653
2011	Non-visible minority	24	32	18	12	9	4	0	59	22	4924

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	29	17	10	6	3	0	66	16	635
2019	Non-visible minority	33	31	16	11	6	2	0	65	18	4365
2018	Visible minority	27	32	18	8	12	2	0	61	21	561
2018	Non-visible minority	31	31	16	12	7	2	0	63	20	3987
2017	Visible minority	31	29	14	10	9	6	1	64	20	632
2017	Non-visible minority	29	32	15	12	8	3	1	64	20	4174
2014	Visible minority	25	31	21	9	9	4	0	59	19	479
2014	Non-visible minority	27	33	16	13	8	2	0	62	22	3562
2011	Visible minority	19	32	19	13	13	4	0	53	26	650
2011	Non-visible minority	22	32	18	15	12	2	0	55	27	4922
2008	Visible minority	22	32	20	12	9	4	0	57	22	347
2008	Non-visible minority	26	34	14	12	10	3	0	62	23	3154

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	28	19	13	8	6	0	58	22	632
2019	Non-visible minority	25	30	19	14	8	4	1	57	23	4362
2018	Visible minority	21	31	18	11	13	4	0	55	25	565
2018	Non-visible minority	23	29	21	14	8	4	0	55	24	3975
2017	Visible minority	24	27	16	13	9	9	1	57	24	629
2017	Non-visible minority	22	31	18	15	9	5	1	56	25	4168
2014	Visible minority	19	29	22	14	9	6	0	51	25	477
2014	Non-visible minority	21	30	17	17	10	4	0	53	28	3565
2011	Visible minority	13	31	21	15	12	8	1	48	29	654
2011	Non-visible minority	15	32	19	19	11	4	0	48	31	4922
2008	Visible minority	14	33	19	15	10	9	0	52	27	343
2008	Non-visible minority	16	32	16	19	11	5	0	51	32	3154

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	30	18	15	8	4	0	57	24	634
2019	Non-visible minority	21	30	17	18	11	2	0	53	29	4371
2018	Visible minority	21	27	19	15	14	3	1	51	30	568
2018	Non-visible minority	20	30	18	18	12	2	0	51	31	3983
2017	Visible minority	22	31	18	11	10	6	1	58	23	633
2017	Non-visible minority	20	30	17	17	11	4	0	53	30	4170
2014	Visible minority	22	31	20	14	9	4	0	55	24	478
2014	Non-visible minority	18	32	16	18	13	2	0	52	32	3562
2011	Visible minority	13	36	19	15	13	3	0	51	29	653
2011	Non-visible minority	14	33	17	21	13	3	0	48	35	4922
2008	Visible minority	17	34	18	18	10	3	0	53	29	345
2008	Non-visible minority	18	36	14	19	11	2	0	55	31	3152

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	12	9	8	13	16	6	61	27	637
2019	Non-visible minority	32	14	10	7	11	18	8	62	24	4388

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	37	17	6	3	2	0	73	9	637
2019	Non-visible minority	32	40	15	8	3	1	0	73	11	4387
2018	Visible minority	28	39	16	8	8	2	0	68	16	569
2018	Non-visible minority	27	41	18	10	4	1	0	68	14	3980
2017	Visible minority	31	39	15	7	4	3	1	72	12	633
2017	Non-visible minority	29	39	16	9	4	2	0	70	14	4167
2014	Visible minority	31	39	13	8	5	3	1	73	13	479
2014	Non-visible minority	31	38	16	8	5	2	0	71	13	3565
2011	Visible minority	23	39	20	10	5	2	0	64	16	651
2011	Non-visible minority	25	40	18	10	5	1	0	66	15	4921

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	32	22	15	7	3	0	55	22	632
2019	Non-visible minority	18	36	19	18	7	2	0	55	26	4366

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	36	16	8	6	2	1	69	14	638
2019	Non-visible minority	35	35	14	9	5	2	1	71	15	4376
2018	Visible minority	28	35	18	8	8	3	1	64	17	566
2018	Non-visible minority	34	36	14	8	5	2	1	72	14	3985
2017	Visible minority	33	33	14	8	6	5	1	70	15	631
2017	Non-visible minority	37	35	11	8	5	3	1	75	13	4163
2014	Visible minority	34	35	16	6	3	4	1	74	10	478
2014	Non-visible minority	40	34	11	7	4	2	1	77	12	3565
2011	Visible minority	25	36	15	10	7	5	2	66	18	646
2011	Non-visible minority	36	34	12	8	6	3	1	73	15	4924
2008	Visible minority	28	32	12	11	9	7	1	65	22	345
2008	Non-visible minority	33	33	11	9	8	4	1	70	18	3155

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	34	20	7	4	1	68	12	636
2019	Non-visible minority	33	34	18	8	4	1	69	12	4364
2018	Visible minority	27	34	18	10	9	2	62	19	566
2018	Non-visible minority	31	36	18	9	4	1	68	14	3979

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	21	22	11	13	8	3	49	26	639
2019	Non-visible minority	24	23	17	14	13	7	2	52	30	4378
2018	Visible minority	18	22	22	12	18	6	2	44	32	569
2018	Non-visible minority	22	26	18	13	13	6	2	52	28	3992
2017	Visible minority	22	23	18	10	14	10	4	52	27	631
2017	Non-visible minority	24	25	15	13	13	7	3	54	29	4161
2014	Visible minority	20	26	14	13	16	9	2	52	32	479
2014	Non-visible minority	23	24	17	14	14	7	1	51	31	3562
2011	Visible minority	13	22	19	16	18	11	1	40	38	650
2011	Non-visible minority	17	24	18	15	15	9	2	46	34	4927

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	28	17	12	11	3	1	58	24	638
2019	Non-visible minority	28	31	16	13	9	3	1	60	23	4368
2018	Visible minority	22	28	18	14	15	2	0	52	30	564
2018	Non-visible minority	25	32	17	14	9	2	1	59	24	3981
2017	Visible minority	27	30	16	12	9	5	1	61	22	630
2017	Non-visible minority	28	33	14	12	9	3	2	64	21	4169
2014	Visible minority	26	30	15	14	12	3	1	58	27	479
2014	Non-visible minority	26	31	15	13	11	2	1	59	25	3564
2011	Visible minority	19	33	16	13	15	2	0	54	29	652
2011	Non-visible minority	23	33	16	14	12	2	0	57	27	4918
2008	Visible minority	20	33	21	10	14	2	0	54	24	346
2008	Non-visible minority	20	34	16	15	12	2	0	56	28	3154

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	25	16	14	19	3	2	49	35	640
2019	Non-visible minority	20	24	16	16	17	2	5	47	36	4384
2018	Visible minority	17	24	18	16	22	2	1	42	39	568
2018	Non-visible minority	19	23	17	17	18	2	4	44	38	3984
2017	Visible minority	19	25	14	17	16	5	4	48	37	630
2017	Non-visible minority	18	24	15	15	18	3	7	47	36	4171
2014	Visible minority	19	19	13	18	25	3	1	41	46	479
2014	Non-visible minority	16	22	16	18	23	2	4	40	43	3562
2011	Visible minority	13	24	14	19	26	3	2	39	46	653
2011	Non-visible minority	13	23	15	17	26	2	4	38	46	4921
2008	Visible minority	14	33	12	14	23	2	2	49	38	345
2008	Non-visible minority	12	27	14	18	25	2	3	41	45	3142

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	23	12	5	3	1	4	79	9	637
2019	Non-visible minority	56	24	10	4	3	1	4	83	6	4371

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	11	8	5	6	4	14	77	13	636
2019	Non-visible minority	61	7	4	4	5	2	18	84	10	4370

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	23	18	8	7	1	3	65	16	634
2019	Non-visible minority	45	23	15	7	4	2	4	72	12	4368

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	23	16	10	10	2	3	62	21	634
2019	Non-visible minority	43	21	15	9	5	3	5	70	14	4357

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	19	15	12	10	4	6	59	24	634
2019	Non-visible minority	41	17	13	11	9	3	6	63	22	4367

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	18	9	3	3	4	5	83	7	634
2019	Non-visible minority	61	16	9	4	2	2	6	84	6	4363

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	14	7	4	5	8	3	82	10	630
2019	Non-visible minority	75	9	4	2	2	3	5	91	4	4355

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	11	5	1	2	6	8	90	4	633
2019	Non-visible minority	77	6	3	2	1	2	9	94	3	4359

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	40	20	8	5	4	1	65	14	637
2019	Non-visible minority	27	41	15	9	4	3	0	71	14	4375
2018	Visible minority	19	30	25	12	10	3	0	51	23	567
2018	Non-visible minority	25	37	20	10	6	3	0	63	16	3986
2017	Visible minority	23	31	20	10	7	8	1	60	18	632
2017	Non-visible minority	26	38	17	9	6	3	1	67	16	4162

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	37	13	7	4	2	76	11	631
2019	Non-visible minority	39	36	13	6	3	1	77	10	4358
2018	Visible minority	35	33	15	8	6	2	70	15	566
2018	Non-visible minority	40	38	12	5	3	2	80	8	3976
2017	Visible minority	41	32	13	7	4	3	75	11	634
2017	Non-visible minority	41	38	12	5	2	2	81	7	4171
2014	Visible minority	40	37	11	6	4	2	78	10	478
2014	Non-visible minority	45	34	11	5	3	2	81	8	3563
2011	Visible minority	28	37	18	7	8	2	67	15	652
2011	Non-visible minority	31	38	17	7	5	2	71	12	4923

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	34	13	6	4	4	1	77	10	631
2019	Non-visible minority	44	32	14	4	2	3	1	79	6	4365
2018	Visible minority	37	32	15	7	7	3	0	71	14	569
2018	Non-visible minority	42	32	16	4	2	3	1	77	7	3978
2017	Visible minority	39	27	16	7	4	5	2	71	12	632
2017	Non-visible minority	41	33	15	4	3	4	1	77	7	4156
2014	Visible minority	38	33	14	6	5	3	0	74	11	478
2014	Non-visible minority	46	31	13	3	2	4	1	81	5	3563

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	31	11	4	2	0	83	6	631
2019	Non-visible minority	54	31	7	5	3	0	85	8	4376
2018	Visible minority	41	36	12	5	5	0	78	10	564
2018	Non-visible minority	49	35	8	5	3	0	85	8	3975
2017	Visible minority	46	36	10	4	3	0	83	8	634
2017	Non-visible minority	49	36	8	5	3	0	85	7	4169
2014	Visible minority	46	36	10	4	4	0	82	8	478
2014	Non-visible minority	52	32	9	4	4	0	84	8	3564
2011	Visible minority	35	41	13	6	4	1	77	10	652
2011	Non-visible minority	42	38	10	6	4	0	80	10	4914
2008	Visible minority	34	39	13	7	5	1	74	12	344
2008	Non-visible minority	41	37	10	8	5	0	78	13	3153

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	27	18	7	5	1	70	12	634
2019	Non-visible minority	43	30	13	8	5	0	74	13	4375
2018	Visible minority	34	30	19	8	9	1	64	17	567
2018	Non-visible minority	40	31	15	8	6	1	71	13	3978
2017	Visible minority	41	31	15	7	5	1	72	13	633
2017	Non-visible minority	39	33	14	8	6	0	73	14	4165
2014	Visible minority	35	32	18	8	6	1	67	14	478
2014	Non-visible minority	38	35	13	8	5	1	73	13	3565
2011	Visible minority	27	33	21	8	8	2	61	17	649
2011	Non-visible minority	33	36	16	9	5	1	69	15	4934

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	29	17	8	5	0	70	13	633
2019	Non-visible minority	43	32	12	8	4	0	76	12	4359
2018	Visible minority	34	31	18	8	8	0	66	15	554
2018	Non-visible minority	40	33	14	8	5	0	73	13	3951
2017	Visible minority	41	31	15	9	4	1	72	13	633
2017	Non-visible minority	39	35	12	9	5	0	75	13	4178
2014	Visible minority	35	33	19	8	5	0	68	13	476
2014	Non-visible minority	38	36	13	8	5	0	74	13	3566
2011	Visible minority	27	35	19	10	9	1	63	18	645
2011	Non-visible minority	32	39	14	10	5	0	71	15	4923
2008	Visible minority	29	40	12	9	8	2	70	17	346
2008	Non-visible minority	34	39	12	9	6	0	73	14	3151

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	21	18	10	9	3	0	62	20	639
2019	Non-visible minority	42	24	15	9	7	3	1	69	16	4379
2018	Visible minority	31	24	19	10	13	3	0	56	24	570
2018	Non-visible minority	40	25	16	10	7	2	1	66	18	3982
2017	Visible minority	36	22	17	11	9	4	1	61	21	631
2017	Non-visible minority	40	24	15	10	7	3	1	67	17	4167
2014	Visible minority	37	23	12	14	10	4	0	63	25	478
2014	Non-visible minority	40	24	15	10	7	3	0	67	17	3564
2011	Visible minority	27	26	19	12	13	3	0	55	26	651
2011	Non-visible minority	37	26	14	11	8	3	0	65	20	4918
2008	Visible minority	26	26	16	13	14	5	0	55	28	345
2008	Non-visible minority	33	28	15	11	8	5	0	64	20	3152

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	33	28	38	640
2019	Non-visible minority	27	37	36	4393
2018	Visible minority	32	28	40	569
2018	Non-visible minority	27	38	36	4003
2017	Visible minority	31	29	40	636
2017	Non-visible minority	25	40	35	4176
2014	Visible minority	29	29	42	479
2014	Non-visible minority	26	39	35	3565
2011	Visible minority	37	29	34	654
2011	Non-visible minority	27	41	32	4930

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	5	38	34	4	12	7	211
2019	Non-visible minority	20	36	23	4	8	8	1204
2018	Visible minority	6	32	44	6	5	7	182
2018	Non-visible minority	21	36	24	6	6	7	1066
2017	Visible minority	6	33	34	4	17	5	199
2017	Non-visible minority	21	30	23	5	12	8	1041
2014	Visible minority	7	37	44	3	9999	9	140
2014	Non-visible minority	24	34	26	7	9999	9	939
2011	Visible minority	2	34	50	3	9999	10	241
2011	Non-visible minority	22	33	30	7	9999	9	1352

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	46	11	6	5	1	1	78	11	637
2019	Non-visible minority	34	45	9	6	3	1	2	82	9	4359

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	30	9	3	2	6	1	84	5	634
2019	Non-visible minority	54	25	10	3	1	5	2	85	5	4362

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	639
2019	Non-visible minority	15	85	4380
2018	Visible minority	20	80	568
2018	Non-visible minority	15	85	3999

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	101
2019	Non-visible minority	54	46	655
2018	Visible minority	53	47	107
2018	Non-visible minority	59	41	603

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	65	35	101
2019	Non-visible minority	61	39	655
2018	Visible minority	63	37	107
2018	Non-visible minority	57	43	603

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	101
2019	Non-visible minority	7	93	655
2018	Visible minority	8	92	107
2018	Non-visible minority	6	94	603

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	101
2019	Non-visible minority	6	94	655
2018	Visible minority	5	95	107
2018	Non-visible minority	4	96	603

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	40	60	100
2019	Non-visible minority	36	64	649
2018	Visible minority	32	68	108
2018	Non-visible minority	34	66	604

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	45	55	100
2019	Non-visible minority	39	61	649
2018	Visible minority	37	63	108
2018	Non-visible minority	40	60	604

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	47	53	100
2019	Non-visible minority	54	46	649
2018	Visible minority	39	61	108
2018	Non-visible minority	51	49	604

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	50	50	100
2019	Non-visible minority	40	60	649
2018	Visible minority	48	52	108
2018	Non-visible minority	37	63	604

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	29	71	100
2019	Non-visible minority	35	65	649
2018	Visible minority	29	71	108
2018	Non-visible minority	34	66	604

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	49	51	100
2019	Non-visible minority	52	48	649
2018	Visible minority	42	58	108
2018	Non-visible minority	50	50	604

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	36	64	100
2019	Non-visible minority	35	65	649
2018	Visible minority	33	67	108
2018	Non-visible minority	33	67	604

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	100
2019	Non-visible minority	9	91	649
2018	Visible minority	11	89	108
2018	Non-visible minority	10	90	604

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	100
2019	Non-visible minority	9	91	649
2018	Visible minority	7	93	108
2018	Non-visible minority	8	92	604

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	100
2019	Non-visible minority	49	51	649
2018	Visible minority	53	47	108
2018	Non-visible minority	48	52	604

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	100
2019	Non-visible minority	23	77	649
2018	Visible minority	23	77	108
2018	Non-visible minority	20	80	604

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	100
2019	Non-visible minority	17	83	649
2018	Visible minority	15	85	108
2018	Non-visible minority	15	85	604

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	52	48	98
2019	Non-visible minority	57	43	645
2018	Visible minority	56	44	106
2018	Non-visible minority	54	46	604

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	31	69	98
2019	Non-visible minority	29	71	645
2018	Visible minority	35	65	106
2018	Non-visible minority	28	72	604

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	5	95	98
2019	Non-visible minority	8	92	645
2018	Visible minority	9	91	106
2018	Non-visible minority	7	93	604

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	20	80	98
2019	Non-visible minority	19	81	645
2018	Visible minority	19	81	106
2018	Non-visible minority	19	81	604

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	98
2019	Non-visible minority	13	87	645
2018	Visible minority	15	85	106
2018	Non-visible minority	12	88	604

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	98
2019	Non-visible minority	6	94	645
2018	Visible minority	9	91	106
2018	Non-visible minority	5	95	604

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	98
2019	Non-visible minority	12	88	645
2018	Visible minority	20	80	106
2018	Non-visible minority	11	89	604

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	98
2019	Non-visible minority	11	89	645
2018	Visible minority	8	92	106
2018	Non-visible minority	13	87	604

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	32	68	98
2019	Non-visible minority	22	78	645
2018	Visible minority	20	80	106
2018	Non-visible minority	26	74	604

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	88
2019	Non-visible minority	10	90	603
2018	Visible minority	9	91	96
2018	Non-visible minority	8	92	572

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	88
2019	Non-visible minority	20	80	603
2018	Visible minority	27	73	96
2018	Non-visible minority	19	81	572

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	88
2019	Non-visible minority	7	93	603
2018	Visible minority	10	90	96
2018	Non-visible minority	7	93	572

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	88
2019	Non-visible minority	11	89	603
2018	Visible minority	16	84	96
2018	Non-visible minority	11	89	572

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	5	95	88
2019	Non-visible minority	10	90	603
2018	Visible minority	7	93	96
2018	Non-visible minority	10	90	572

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	88
2019	Non-visible minority	12	88	603
2018	Visible minority	12	88	96
2018	Non-visible minority	12	88	572

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	88
2019	Non-visible minority	11	89	603
2018	Visible minority	15	85	96
2018	Non-visible minority	11	89	572

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	88
2019	Non-visible minority	13	87	603
2018	Visible minority	13	87	96
2018	Non-visible minority	10	90	572

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	34	66	88
2019	Non-visible minority	32	68	603
2018	Visible minority	23	77	96
2018	Non-visible minority	28	72	572

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	88
2019	Non-visible minority	8	92	603
2018	Visible minority	6	94	96
2018	Non-visible minority	7	93	572

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	51	49	88
2019	Non-visible minority	51	49	603
2018	Visible minority	47	53	96
2018	Non-visible minority	46	54	572

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	88
2019	Non-visible minority	59	41	603
2018	Visible minority	47	53	96
2018	Non-visible minority	60	40	572

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	88
2019	Non-visible minority	12	88	603
2018	Visible minority	18	82	96
2018	Non-visible minority	10	90	572

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	636
2019	Non-visible minority	18	82	4371

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	13	21	9	8	21	6	48	23	639
2019	Non-visible minority	20	18	20	9	8	17	8	51	22	4384
2018	Visible minority	18	17	25	9	11	15	5	44	25	569
2018	Non-visible minority	19	21	22	9	8	16	5	51	22	3982
2017	Visible minority	19	21	20	7	7	19	8	54	19	635
2017	Non-visible minority	20	21	19	9	9	16	6	52	23	4172
2014	Visible minority	25	20	22	8	9	14	3	54	20	479
2014	Non-visible minority	22	23	19	9	8	14	4	56	21	3562

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	28	16	7	5	9	2	68	13	639
2019	Non-visible minority	36	29	17	7	5	5	1	69	13	4377
2018	Visible minority	29	26	21	7	9	6	2	60	17	570
2018	Non-visible minority	32	30	18	8	5	5	1	67	14	3978
2017	Visible minority	31	32	16	6	6	7	2	69	13	635
2017	Non-visible minority	33	31	16	8	5	5	1	69	14	4170
2014	Visible minority	34	32	17	6	5	6	0	70	12	479
2014	Non-visible minority	36	33	15	7	4	3	0	73	12	3563
2011	Visible minority	28	34	19	7	7	5	0	65	15	653
2011	Non-visible minority	34	35	16	7	5	4	0	71	13	4921

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	638
2019	Non-visible minority	6	94	4371
2018	Visible minority	12	88	568
2018	Non-visible minority	6	94	3985

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	66
2019	Non-visible minority	47	53	269
2018	Visible minority	41	59	63
2018	Non-visible minority	44	56	240

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	77	23	66
2019	Non-visible minority	78	22	269
2018	Visible minority	68	32	63
2018	Non-visible minority	71	29	240

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	66
2019	Non-visible minority	8	92	269

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	66
2019	Non-visible minority	8	92	269

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	65
2019	Non-visible minority	10	90	261
2018	Visible minority	46	54	64
2018	Non-visible minority	8	92	240

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	65
2019	Non-visible minority	8	92	261
2018	Visible minority	38	62	64
2018	Non-visible minority	7	93	240

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	21	79	65
2019	Non-visible minority	2	98	261
2018	Visible minority	29	71	64
2018	Non-visible minority	2	98	240

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	65
2019	Non-visible minority	3	97	261

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	24	76	65
2019	Non-visible minority	32	68	261
2018	Visible minority	20	80	64
2018	Non-visible minority	32	68	240

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	65
2019	Non-visible minority	28	72	261
2018	Visible minority	25	75	64
2018	Non-visible minority	33	67	240

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	65
2019	Non-visible minority	9	91	261

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	65
2019	Non-visible minority	14	86	261
2018	Visible minority	12	88	64
2018	Non-visible minority	15	85	240

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	65
2019	Non-visible minority	22	78	261
2018	Visible minority	9	91	64
2018	Non-visible minority	18	82	240

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	65
2019	Non-visible minority	26	74	261
2018	Visible minority	14	86	64
2018	Non-visible minority	23	77	240

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	29	71	62
2019	Non-visible minority	32	68	260
2018	Visible minority	34	66	64
2018	Non-visible minority	28	72	241

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	62
2019	Non-visible minority	14	86	260
2018	Visible minority	15	85	64
2018	Non-visible minority	15	85	241

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	62
2019	Non-visible minority	17	83	260
2018	Visible minority	13	87	64
2018	Non-visible minority	14	86	241

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	62
2019	Non-visible minority	6	94	260

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	62
2019	Non-visible minority	5	95	260
2018	Visible minority	7	93	64
2018	Non-visible minority	5	95	241

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	62
2019	Non-visible minority	11	89	260

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	54	46	62
2019	Non-visible minority	47	53	260
2018	Visible minority	49	51	64
2018	Non-visible minority	52	48	241

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	52
2019	Non-visible minority	13	87	223
2018	Visible minority	22	78	59
2018	Non-visible minority	15	85	229

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	52
2019	Non-visible minority	7	93	223
2018	Visible minority	13	87	59
2018	Non-visible minority	8	92	229

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	52
2019	Non-visible minority	9	91	223
2018	Visible minority	13	87	59
2018	Non-visible minority	10	90	229

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	52
2019	Non-visible minority	28	72	223
2018	Visible minority	21	79	59
2018	Non-visible minority	27	73	229

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	46	54	52
2019	Non-visible minority	44	56	223
2018	Visible minority	50	50	59
2018	Non-visible minority	47	53	229

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	47	53	52
2019	Non-visible minority	67	33	223
2018	Visible minority	72	28	59
2018	Non-visible minority	69	31	229

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	52
2019	Non-visible minority	13	87	223
2018	Visible minority	9	91	59
2018	Non-visible minority	9	91	229

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	634
2019	Non-visible minority	8	92	4373

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	16	22	5	5	24	6	53	15	638
2019	Non-visible minority	22	16	23	4	3	22	8	56	11	4376
2018	Visible minority	18	18	29	5	7	18	5	46	17	568
2018	Non-visible minority	21	20	26	4	3	19	6	55	10	3979
2017	Visible minority	18	21	20	4	4	24	8	57	13	634
2017	Non-visible minority	21	20	22	4	3	23	7	59	10	4170
2014	Visible minority	23	22	21	3	4	21	6	61	10	478
2014	Non-visible minority	22	20	22	4	2	23	7	60	9	3565

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	27	18	5	5	10	2	69	11	639
2019	Non-visible minority	39	26	18	4	3	8	2	72	8	4370
2018	Visible minority	28	27	23	6	7	8	2	61	14	569
2018	Non-visible minority	33	30	20	5	3	8	1	69	9	3978
2017	Visible minority	32	31	16	4	5	10	2	73	10	635
2017	Non-visible minority	35	30	17	4	3	9	2	73	7	4170
2014	Visible minority	33	32	18	3	2	10	1	73	6	478
2014	Non-visible minority	38	31	16	3	2	8	1	76	6	3565
2011	Visible minority	30	32	19	5	5	8	0	68	11	650
2011	Non-visible minority	39	33	15	4	2	6	0	77	7	4915

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	28	19	12	20	2	48	32	637
2019	Non-visible minority	20	26	20	14	20	1	46	34	4380
2018	Visible minority	20	23	19	15	21	1	44	37	570
2018	Non-visible minority	19	23	22	15	21	1	42	36	4000
2017	Visible minority	23	21	17	15	20	4	46	36	635
2017	Non-visible minority	19	22	19	16	22	1	42	39	4161

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	26	24	12	10	0	2	53	22	639
2019	Non-visible minority	27	28	24	12	8	0	1	56	20	4376
2018	Visible minority	22	25	25	14	11	0	2	49	26	566
2018	Non-visible minority	23	29	25	13	9	0	1	52	23	3996
2017	Visible minority	29	26	21	12	9	1	2	57	21	632
2017	Non-visible minority	26	27	23	13	10	0	1	54	23	4167

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	30	17	8	4	1	3	70	13	634
2019	Non-visible minority	42	30	16	6	4	0	2	74	10	4353
2018	Visible minority	30	27	21	10	7	0	3	59	19	562
2018	Non-visible minority	36	31	19	8	4	0	2	69	12	3980
2017	Visible minority	35	28	17	8	5	1	6	67	14	625
2017	Non-visible minority	38	29	18	8	4	0	4	70	12	4149

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	24	18	16	15	0	2	50	31	631
2019	Non-visible minority	28	24	18	14	14	1	1	53	28	4366
2018	Visible minority	19	21	27	12	16	1	3	42	30	556
2018	Non-visible minority	25	23	21	14	15	1	1	49	30	3986
2017	Visible minority	28	21	18	14	14	2	3	51	30	633
2017	Non-visible minority	27	22	19	15	15	0	2	50	31	4158

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	20	8	4	3	1	8	84	7	635
2019	Non-visible minority	61	20	8	3	3	0	5	85	6	4364
2018	Visible minority	48	19	15	3	2	1	11	77	6	561
2018	Non-visible minority	57	20	10	4	3	1	5	81	8	3972
2017	Visible minority	50	20	11	3	2	1	13	81	7	630
2017	Non-visible minority	54	20	10	4	3	0	9	81	7	4158

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	29	13	10	8	0	2	70	18	639
2019	Non-visible minority	41	28	16	8	6	0	1	70	14	4365
2018	Visible minority	36	24	22	9	6	1	3	62	16	563
2018	Non-visible minority	38	27	18	8	7	0	1	67	15	3989
2017	Visible minority	37	26	19	9	6	1	2	65	15	631
2017	Non-visible minority	37	31	18	8	6	0	1	68	14	4158

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	35	16	7	5	1	2	71	13	636
2019	Non-visible minority	38	34	17	6	4	1	1	73	10	4365
2018	Visible minority	26	30	23	10	6	1	3	59	17	568
2018	Non-visible minority	33	34	19	8	4	1	2	69	12	3987
2017	Visible minority	34	26	19	8	6	3	5	64	15	630
2017	Non-visible minority	36	31	18	8	4	1	2	69	13	4156

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	33	20	9	6	1	1	65	15	636
2019	Non-visible minority	33	33	19	9	4	1	1	67	13	4363
2018	Visible minority	24	34	20	9	9	1	2	61	19	565
2018	Non-visible minority	30	33	21	10	5	1	1	64	15	3989
2017	Visible minority	30	29	20	9	6	2	3	62	16	631
2017	Non-visible minority	32	31	20	11	4	0	2	64	15	4157

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	29	21	7	8	0	2	63	15	636
2019	Non-visible minority	40	29	16	8	5	0	1	70	13	4364
2018	Visible minority	27	29	21	11	9	1	3	58	20	564
2018	Non-visible minority	36	30	18	9	5	1	1	67	14	3978
2017	Visible minority	29	29	17	12	7	1	4	61	21	630
2017	Non-visible minority	38	29	17	10	5	1	2	69	14	4152

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	26	14	8	10	1	1	68	18	636
2019	Non-visible minority	49	25	13	7	5	1	1	74	12	4352

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	32	15	9	5	1	2	71	14	634
2019	Non-visible minority	41	30	17	7	4	0	1	72	11	4340
2018	Visible minority	34	30	19	9	5	1	2	66	14	560
2018	Non-visible minority	35	31	20	8	5	0	1	67	13	3967
2017	Visible minority	34	26	21	9	4	2	4	64	14	629
2017	Non-visible minority	35	32	18	8	4	0	2	69	13	4148

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	22	10	4	4	1	2	82	7	634
2019	Non-visible minority	57	24	10	4	3	0	1	83	7	4343
2018	Visible minority	48	24	15	4	6	1	3	74	10	567
2018	Non-visible minority	59	22	10	4	2	0	2	83	7	3962
2017	Visible minority	58	20	10	4	3	0	5	82	7	627
2017	Non-visible minority	58	23	10	4	2	0	3	83	7	4165

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	13	7	3	2	2	6	86	6	634
2019	Non-visible minority	76	11	4	1	2	1	6	93	3	4358
2018	Visible minority	62	17	8	3	3	1	6	85	6	566
2018	Non-visible minority	74	13	5	2	1	1	4	91	3	3969

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	15	6	5	8	1	4	80	13	637
2019	Non-visible minority	72	12	6	3	4	1	2	87	8	4368
2018	Visible minority	57	15	9	5	8	3	4	76	14	567
2018	Non-visible minority	70	13	6	3	4	1	3	86	7	3980
2017	Visible minority	63	15	7	4	5	2	5	84	9	633
2017	Non-visible minority	71	13	7	3	3	1	3	87	6	4175

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	22	10	5	5	0	2	79	11	631
2019	Non-visible minority	53	28	11	4	3	0	1	82	7	4355
2018	Visible minority	51	23	13	6	4	1	2	76	11	564
2018	Non-visible minority	48	28	13	5	4	0	1	78	9	3988
2017	Visible minority	51	24	12	5	4	1	3	78	10	631
2017	Non-visible minority	50	29	11	4	3	0	2	81	7	4161

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	18	9	5	8	0	2	77	14	628
2019	Non-visible minority	63	18	9	5	4	0	1	82	9	4356
2018	Visible minority	48	20	11	10	9	1	2	70	19	563
2018	Non-visible minority	57	22	10	5	5	0	1	80	11	3981
2017	Visible minority	55	19	9	6	7	1	3	77	13	631
2017	Non-visible minority	61	20	9	5	4	0	2	83	9	4166

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	10	4	2	2	0	21	90	5	627
2019	Non-visible minority	58	10	4	2	1	0	26	92	3	4346
2018	Visible minority	52	10	5	3	2	1	27	86	7	557
2018	Non-visible minority	52	10	4	2	1	0	31	90	4	3956
2017	Visible minority	53	10	5	2	2	1	27	89	5	629
2017	Non-visible minority	54	11	4	2	1	0	29	90	4	4164

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	69	15	7	1	2	0	7	90	3	628
2019	Non-visible minority	67	20	7	2	1	0	4	90	3	4351
2018	Visible minority	61	18	8	3	1	1	8	87	4	562
2018	Non-visible minority	62	21	8	2	1	0	5	88	4	3973
2017	Visible minority	60	16	6	2	1	2	13	89	5	627
2017	Non-visible minority	64	19	7	2	1	0	7	89	3	4133

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	17	6	3	4	1	4	87	7	635
2019	Non-visible minority	75	12	5	2	3	1	3	91	4	4368
2018	Visible minority	61	17	7	4	5	1	5	83	10	564
2018	Non-visible minority	73	13	5	2	2	0	4	90	5	3977
2017	Visible minority	57	19	7	4	4	2	9	84	9	630
2017	Non-visible minority	71	14	5	3	3	1	4	88	6	4173

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	26	11	3	2	1	3	82	6	630
2019	Non-visible minority	55	27	11	3	2	0	1	83	5	4349
2018	Visible minority	47	28	14	5	3	1	3	77	8	564
2018	Non-visible minority	50	28	13	4	2	0	2	80	6	3976
2017	Visible minority	49	25	12	5	2	1	7	80	7	631
2017	Non-visible minority	52	30	10	3	2	0	3	85	5	4157

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	34	29	10	5	0	0	56	15	640
2019	Non-visible minority	23	34	30	9	4	0	0	57	13	4389
2018	Visible minority	20	29	34	12	4	0	1	50	16	570
2018	Non-visible minority	18	34	32	11	4	0	0	53	15	3988
2017	Visible minority	18	34	33	9	5	1	1	53	14	636
2017	Non-visible minority	19	32	32	11	5	0	0	51	16	4173

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	17	37	26	12	0	1	38	25	631
2019	Non-visible minority	10	18	35	23	14	0	0	36	28	4340
2018	Visible minority	8	14	41	23	12	0	1	35	23	559
2018	Non-visible minority	10	19	36	22	13	0	0	34	29	3933
2017	Visible minority	6	15	37	25	14	1	1	40	22	631
2017	Non-visible minority	10	18	36	22	14	0	1	36	28	4153

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	38	14	6	3	3	1	76	10	636
2019	Non-visible minority	40	36	13	5	3	2	0	78	8	4374
2018	Visible minority	36	38	14	6	3	2	0	76	10	568
2018	Non-visible minority	40	37	13	6	3	1	0	78	9	3975
2017	Visible minority	35	41	11	5	3	5	0	80	8	634
2017	Non-visible minority	34	40	13	6	3	3	1	77	10	4168

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	34	19	10	6	2	0	63	17	635
2019	Non-visible minority	30	34	16	11	7	1	0	65	18	4381
2018	Visible minority	25	32	17	15	9	3	0	59	24	570
2018	Non-visible minority	30	35	15	12	6	1	0	66	19	3984
2017	Visible minority	23	38	15	13	7	5	0	64	20	634
2017	Non-visible minority	24	38	15	12	8	2	1	63	21	4168

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	638
2019	Non-visible minority	13	87	4377
2017	Visible minority	16	84	632
2017	Non-visible minority	16	84	4162
2014	Visible minority	16	84	477
2014	Non-visible minority	14	86	3557

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	78	22	100
2019	Non-visible minority	81	19	584
2017	Visible minority	80	20	116
2017	Non-visible minority	79	21	659
2014	Visible minority	69	31	74
2014	Non-visible minority	78	22	498

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	31	5	8	4	1	0	83	12	75
2019	Non-visible minority	53	28	5	10	2	1	1	82	12	463
2017	Visible minority	50	41	3	3	2	0	1	92	5	92
2017	Non-visible minority	55	28	6	7	3	0	1	84	10	523
2014	Visible minority	49	41	8	0	2	0	0	91	2	51
2014	Non-visible minority	52	32	6	7	2	1	1	85	9	393

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	27	20	14	16	3	1	20	80	635
2019	Non-visible minority	19	31	22	12	13	2	0	20	80	4375
2018	Visible minority	18	24	20	17	19	1	1	19	81	565
2018	Non-visible minority	25	25	21	14	14	1	0	25	75	3995
2017	Visible minority	27	18	17	11	20	4	3	29	71	636
2017	Non-visible minority	25	23	19	13	17	3	1	26	74	4173

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	62	38	488
2019	Non-visible minority	64	36	3434

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	475
2019	Non-visible minority	42	58	3367
2018	Visible minority	37	63	440
2018	Non-visible minority	33	67	2894

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	24	21	16	16	1	6	42	35	475
2019	Non-visible minority	13	21	20	16	21	1	8	38	41	3359
2018	Visible minority	14	21	22	18	20	1	6	37	40	440
2018	Non-visible minority	13	21	17	17	22	1	7	38	43	2907
2017	Visible minority	12	25	16	13	22	3	8	42	40	437
2017	Non-visible minority	14	22	16	14	23	2	9	41	41	2959

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	6	15	19	20	35	1	3	22	58	478
2019	Non-visible minority	5	15	16	19	39	1	4	21	62	3367
2018	Visible minority	4	12	16	18	46	1	3	16	67	442
2018	Non-visible minority	4	12	13	19	47	1	4	17	69	2910
2017	Visible minority	2	10	11	15	56	2	4	13	76	437
2017	Non-visible minority	3	10	10	17	54	2	4	14	75	2954

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	19	13	9	13	2	7	62	24	628
2019	Non-visible minority	38	17	15	10	13	1	6	59	25	4309
2018	Visible minority	33	16	15	11	15	2	7	54	29	566
2018	Non-visible minority	37	17	14	11	13	1	7	59	26	3982

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment