2019 Public Service Employee Survey Results for Natural Resources Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 44 4 9 3 0 0 83 13 2094
2019 First official language - French 47 39 6 7 2 0 0 86 8 734
2017 First official language - English 35 46 4 12 4 0 0 80 16 1894
2017 First official language - French 34 48 5 10 3 0 0 82 13 807
2014 First official language - English 33 46 6 10 4 0 0 79 15 2066
2014 First official language - French 36 50 5 5 3 0 0 87 8 891
2011 First official language - English 40 44 4 9 3 0 0 84 12 2327
2011 First official language - French 44 42 5 7 2 0 0 86 9 979
2008 First official language - English 41 43 4 8 3 0 0 84 12 2211
2008 First official language - French 51 39 4 5 1 0 0 90 6 1023

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 80 14 3 1 1 0 1 95 3 2089
2019 First official language - French 35 26 11 21 6 0 0 61 28 732
2017 First official language - English 78 16 3 2 1 0 0 94 2 1892
2017 First official language - French 31 29 12 20 7 0 0 60 27 807
2014 First official language - English 75 17 4 2 1 0 1 93 3 2064
2014 First official language - French 31 29 12 19 9 0 0 60 28 889
2011 First official language - English 78 15 3 2 1 0 1 94 3 2318
2011 First official language - French 29 27 10 23 11 0 0 56 34 977
2008 First official language - English 79 15 3 2 1 0 1 95 3 2209
2008 First official language - French 32 24 11 21 10 0 1 57 32 1022

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 33 5 7 4 0 0 84 11 2092
2019 First official language - French 49 32 7 8 3 0 0 82 11 735
2017 First official language - English 47 36 5 8 4 0 0 83 12 1892
2017 First official language - French 40 41 8 7 4 0 0 81 12 806
2014 First official language - English 48 31 6 9 6 0 0 80 14 2065
2014 First official language - French 39 39 9 7 6 0 0 78 13 890
2011 First official language - English 47 33 8 8 4 0 0 81 12 2321
2011 First official language - French 45 37 7 7 3 0 0 83 10 979

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 39 12 12 4 0 1 71 16 2089
2019 First official language - French 36 37 14 9 3 0 1 73 13 730
2018 First official language - English 26 45 12 12 5 0 1 72 17 1977
2018 First official language - French 28 44 14 10 4 0 0 72 14 682
2017 First official language - English 30 40 13 11 6 0 1 70 17 1893
2017 First official language - French 30 42 14 8 5 0 0 72 14 805
2014 First official language - English 26 37 13 15 8 0 1 64 23 2064
2014 First official language - French 25 42 16 11 5 0 1 68 16 890
2011 First official language - English 28 39 14 11 6 0 1 69 17 2323
2011 First official language - French 26 39 17 9 5 0 2 67 15 978
2008 First official language - English 28 40 16 10 4 0 2 69 15 2210
2008 First official language - French 32 40 15 7 3 0 2 74 11 1024

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 31 8 5 2 0 0 85 7 2081
2019 First official language - French 55 32 6 3 2 0 1 89 5 730
2017 First official language - English 58 29 6 5 1 0 0 87 6 1884
2017 First official language - French 51 38 6 4 1 0 0 89 4 805
2014 First official language - English 51 33 7 6 2 0 0 85 8 2063
2014 First official language - French 43 42 7 4 3 0 1 86 7 891

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 29 10 8 5 0 0 77 13 2088
2019 First official language - French 45 32 10 6 5 1 1 78 11 730
2018 First official language - English 46 32 9 8 4 0 0 78 13 1975
2018 First official language - French 39 37 11 6 5 1 1 78 11 681
2017 First official language - English 46 31 9 8 6 0 0 77 14 1890
2017 First official language - French 40 35 12 7 4 1 2 77 11 804
2014 First official language - English 41 33 12 9 5 1 1 74 14 2066
2014 First official language - French 34 35 15 9 5 1 2 71 14 890
2011 First official language - English 41 35 10 8 5 0 1 77 13 2329
2011 First official language - French 37 38 14 6 3 0 2 76 10 974

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 37 11 8 4 0 0 77 12 2093
2019 First official language - French 40 38 10 7 5 0 0 78 12 734
2018 First official language - English 37 41 11 8 4 0 0 78 11 1966
2018 First official language - French 37 42 12 5 3 0 0 79 8 680
2017 First official language - English 37 44 9 7 3 0 0 81 11 1894
2017 First official language - French 31 46 13 6 4 0 0 78 10 806
2014 First official language - English 32 42 11 9 5 0 0 75 14 2066
2014 First official language - French 26 50 11 10 3 0 0 76 13 891
2011 First official language - English 35 41 11 8 6 0 0 76 14 2319
2011 First official language - French 35 43 13 6 3 0 0 78 10 978
2008 First official language - English 37 42 9 8 4 0 0 79 12 2200
2008 First official language - French 36 43 12 7 2 0 0 79 9 1017

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 35 13 13 7 0 0 67 21 2089
2019 First official language - French 31 37 15 11 5 1 0 68 16 734
2018 First official language - English 28 34 15 13 9 0 0 63 22 1974
2018 First official language - French 29 35 18 11 6 0 0 64 18 679
2017 First official language - English 30 35 14 13 8 0 0 65 21 1892
2017 First official language - French 26 38 18 11 8 0 0 64 18 805
2014 First official language - English 23 35 15 15 11 0 0 59 27 2065
2014 First official language - French 20 39 20 12 8 0 0 59 21 890
2011 First official language - English 23 39 15 13 10 1 0 63 23 2326
2011 First official language - French 21 42 20 9 7 0 0 63 17 978

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 39 12 13 5 0 0 71 17 2084
2019 First official language - French 30 41 13 11 5 0 0 71 16 730
2018 First official language - English 30 42 11 11 6 0 0 71 17 1979
2018 First official language - French 28 40 13 14 5 0 0 68 19 681
2017 First official language - English 32 40 11 11 6 0 0 72 17 1892
2017 First official language - French 26 43 14 12 5 0 0 69 17 805

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 38 10 7 3 0 0 80 10 2084
2019 First official language - French 35 43 11 7 2 1 0 80 10 733
2018 First official language - English 42 42 9 5 2 0 0 84 7 1975
2018 First official language - French 37 40 14 7 2 1 0 77 9 681
2017 First official language - English 44 37 9 6 3 1 0 81 10 1892
2017 First official language - French 34 42 13 7 3 1 0 77 10 806
2014 First official language - English 41 38 11 6 3 1 0 79 9 2065
2014 First official language - French 31 46 12 8 3 1 0 77 11 890
2011 First official language - English 40 40 10 6 3 0 0 80 9 2325
2011 First official language - French 33 44 13 7 3 0 0 78 9 979
2008 First official language - English 41 39 10 6 4 1 0 81 9 2206
2008 First official language - French 39 41 12 5 3 1 0 80 8 1020

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 33 12 11 7 0 0 70 18 2078
2019 First official language - French 35 36 12 9 6 0 0 72 15 734
2018 First official language - English 34 36 12 11 7 0 0 70 18 1974
2018 First official language - French 29 41 15 9 6 0 0 70 15 681
2017 First official language - English 34 36 11 11 7 0 0 71 18 1891
2017 First official language - French 27 40 16 9 7 0 0 67 17 806

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 30 11 3 2 0 0 84 5 2075
2019 First official language - French 49 36 8 4 3 0 0 85 6 731
2018 First official language - English 53 33 9 3 1 0 0 86 5 1960
2018 First official language - French 47 38 9 3 2 0 0 86 5 676
2017 First official language - English 56 32 8 3 1 0 0 88 4 1892
2017 First official language - French 45 41 9 3 2 0 0 86 4 800
2014 First official language - English 60 28 7 3 1 0 0 89 4 2065
2014 First official language - French 53 35 8 3 1 0 0 88 4 890
2011 First official language - English 60 29 7 3 1 0 0 89 4 2322
2011 First official language - French 54 34 8 2 1 0 0 88 4 979

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 35 12 11 5 0 0 72 16 2083
2019 First official language - French 33 39 14 8 5 0 0 73 13 731
2018 First official language - English 33 39 12 10 5 0 0 72 16 1967
2018 First official language - French 29 39 15 11 5 0 0 69 16 680
2017 First official language - English 36 39 10 10 5 0 0 75 16 1889
2017 First official language - French 27 44 15 8 5 0 0 71 13 799
2014 First official language - English 25 42 12 12 8 0 0 67 21 2064
2014 First official language - French 19 45 16 11 8 0 1 65 19 891
2011 First official language - English 31 41 12 10 6 0 0 72 16 2319
2011 First official language - French 30 41 14 8 6 0 0 72 14 979

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 31 13 8 4 0 0 74 12 2084
2019 First official language - French 39 36 14 5 5 0 1 75 10 731
2018 First official language - English 40 34 13 9 4 0 0 74 13 1969
2018 First official language - French 38 35 17 6 5 0 0 73 10 678
2017 First official language - English 43 33 11 8 5 0 0 76 13 1888
2017 First official language - French 35 40 13 7 5 0 0 75 12 800
2014 First official language - English 35 33 13 12 6 0 0 69 18 2066
2014 First official language - French 28 42 14 10 6 0 0 70 16 891

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 39 14 9 5 0 1 72 14 2072
2019 First official language - French 32 38 16 9 3 1 1 71 12 720
2018 First official language - English 29 36 16 12 6 0 1 66 18 1970
2018 First official language - French 28 38 17 10 5 0 1 67 15 679
2017 First official language - English 34 35 13 12 5 1 1 70 17 1893
2017 First official language - French 25 43 17 9 4 0 1 70 14 800
2014 First official language - English 29 33 15 13 7 1 1 64 21 2063
2014 First official language - French 23 41 18 11 5 0 1 65 17 891
2011 First official language - English 33 39 13 8 4 1 1 74 13 2325
2011 First official language - French 28 43 16 8 3 1 1 72 11 980

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 35 10 6 3 0 0 81 9 2091
2019 First official language - French 44 39 10 5 2 0 0 83 7 732
2018 First official language - English 43 37 11 6 3 0 0 80 9 1971
2018 First official language - French 40 41 12 4 2 0 0 81 6 681
2017 First official language - English 45 37 9 6 3 0 0 82 9 1889
2017 First official language - French 37 45 11 5 3 0 0 81 8 800
2014 First official language - English 41 38 10 8 3 0 0 79 11 2065
2014 First official language - French 33 45 13 6 2 0 0 79 8 890
2011 First official language - English 41 41 9 6 3 0 0 82 9 2327
2011 First official language - French 38 47 9 4 2 0 0 85 6 979
2008 First official language - English 44 42 7 5 2 0 0 86 8 2209
2008 First official language - French 41 43 9 5 2 0 0 85 7 1021

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 33 18 8 6 0 1 68 14 2087
2019 First official language - French 37 34 16 9 4 0 1 71 13 730
2018 First official language - English 30 34 19 9 6 0 1 65 16 1981
2018 First official language - French 34 30 18 11 6 0 0 65 17 681
2017 First official language - English 31 35 18 10 5 0 1 67 15 1894
2017 First official language - French 35 37 16 7 5 0 1 72 12 806
2014 First official language - English 28 35 19 11 6 0 1 64 17 2066
2014 First official language - French 31 39 15 9 6 0 1 70 15 891
2011 First official language - English 25 36 20 10 7 0 1 62 18 2324
2011 First official language - French 27 36 18 12 6 0 0 63 18 978
2008 First official language - English 22 35 22 12 7 0 1 59 19 2210
2008 First official language - French 25 35 20 13 7 0 0 60 20 1023

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 20 37 25 9 1 1 34 29 2090
2019 First official language - French 7 24 37 21 9 0 1 31 32 735
2018 First official language - English 8 21 38 23 8 0 1 31 30 1972
2018 First official language - French 9 27 36 20 6 1 2 27 36 677
2017 First official language - English 9 21 37 21 9 0 3 31 31 1880
2017 First official language - French 9 29 35 16 7 1 3 24 39 803
2014 First official language - English 10 23 40 18 6 1 2 25 33 2059
2014 First official language - French 11 34 36 13 5 0 2 18 45 891
2011 First official language - English 11 28 35 17 6 1 2 24 40 2313
2011 First official language - French 11 30 36 14 6 1 3 20 42 976
2008 First official language - English 9 27 39 17 5 1 2 23 37 2204
2008 First official language - French 9 32 35 16 5 0 3 22 42 1022

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 13 24 33 19 3 1 55 20 2087
2019 First official language - French 6 18 24 29 16 5 2 48 26 732
2018 First official language - English 6 17 27 31 15 2 2 48 24 1960
2018 First official language - French 9 21 29 24 12 3 3 38 31 675
2017 First official language - English 8 15 28 26 16 2 5 45 25 1879
2017 First official language - French 8 22 27 23 12 3 5 38 32 800
2014 First official language - English 9 18 33 23 11 2 3 36 29 2054
2014 First official language - French 11 22 30 21 9 4 3 33 35 888
2011 First official language - English 11 20 28 23 12 2 3 37 33 2311
2011 First official language - French 11 22 28 22 10 4 4 35 36 978
2008 First official language - English 10 21 30 23 11 2 3 36 33 2199
2008 First official language - French 9 22 30 24 9 4 4 35 33 1018

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 16 23 30 17 10 2 2 28 41 2082
2019 First official language - French 17 30 25 16 8 1 3 25 49 732
2018 First official language - English 18 26 31 15 6 2 2 23 45 1965
2018 First official language - French 23 27 28 13 6 1 2 19 52 677
2017 First official language - English 19 26 29 13 8 2 4 22 47 1883
2017 First official language - French 24 27 26 10 6 2 4 17 55 804
2014 First official language - English 28 28 25 10 5 1 2 15 58 2059
2014 First official language - French 33 31 22 7 2 1 3 10 67 888
2011 First official language - English 22 25 28 14 7 2 3 22 49 2311
2011 First official language - French 21 31 28 10 5 2 4 15 56 977
2008 First official language - English 19 26 30 14 6 2 3 22 47 2197
2008 First official language - French 19 31 27 13 5 2 4 19 53 1019

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 14 31 29 17 1 1 47 22 2081
2019 First official language - French 8 20 32 22 16 1 2 39 29 731
2018 First official language - English 9 16 31 28 12 1 2 41 27 1965
2018 First official language - French 9 23 33 23 9 1 2 33 33 677
2017 First official language - English 9 15 31 27 15 0 3 44 25 1868
2017 First official language - French 10 20 33 23 10 1 3 34 32 803
2014 First official language - English 8 16 36 26 11 1 3 38 25 2050
2014 First official language - French 11 24 36 22 5 1 2 28 35 888
2011 First official language - English 9 15 34 26 11 1 3 39 26 2308
2011 First official language - French 13 26 34 15 7 2 4 24 40 979
2008 First official language - English 7 16 35 27 12 1 3 40 24 2197
2008 First official language - French 10 26 36 18 7 1 3 26 37 1016

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 20 28 21 13 2 2 35 35 2086
2019 First official language - French 13 23 25 19 14 2 4 35 39 732
2018 First official language - English 18 24 27 18 10 1 3 29 43 1968
2018 First official language - French 17 28 28 13 9 2 3 24 47 678
2017 First official language - English 19 22 28 17 11 1 3 29 42 1881
2017 First official language - French 18 26 27 15 9 1 3 25 46 804
2014 First official language - English 23 25 28 13 7 1 3 21 50 2059
2014 First official language - French 23 29 28 12 5 1 3 18 54 890
2011 First official language - English 21 26 27 13 8 1 3 22 50 2315
2011 First official language - French 20 26 28 14 6 2 3 22 49 978
2008 First official language - English 18 26 28 15 8 1 3 25 46 2202
2008 First official language - French 16 26 28 17 7 1 5 25 46 1023

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 14 26 27 20 3 2 49 23 2076
2019 First official language - French 9 18 26 22 17 3 5 42 30 730
2018 First official language - English 9 14 29 24 17 3 4 44 25 1961
2018 First official language - French 11 21 25 25 12 3 4 40 34 676
2017 First official language - English 9 15 26 24 17 3 6 46 26 1880
2017 First official language - French 12 20 20 25 13 4 6 43 35 807
2014 First official language - English 8 14 26 29 15 2 7 48 24 2059
2014 First official language - French 6 17 25 29 15 3 5 47 25 889
2011 First official language - English 7 15 28 25 16 2 7 46 24 2308
2011 First official language - French 10 17 23 27 16 2 5 47 29 978
2008 First official language - English 8 17 27 23 14 3 7 41 28 2199
2008 First official language - French 10 19 22 25 14 4 6 43 32 1021

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 22 31 18 10 2 2 29 39 2086
2019 First official language - French 13 29 29 14 10 2 3 26 44 730
2018 First official language - English 18 24 31 14 7 2 3 22 45 1973
2018 First official language - French 18 27 33 12 7 2 2 19 47 677
2017 First official language - English 19 25 28 13 8 2 4 23 47 1877
2017 First official language - French 15 26 34 12 6 4 3 19 45 803
2014 First official language - English 27 26 26 11 6 2 3 17 55 2062
2014 First official language - French 20 30 31 11 4 2 3 16 52 890

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 15 33 28 15 1 1 43 23 2090
2019 First official language - French 3 16 34 29 14 1 3 44 20 733
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 12 5 1 1 0 2 92 2 2091
2019 First official language - French 39 27 12 15 6 0 1 67 21 735
2017 First official language - English 79 12 4 1 1 0 2 94 2 1895
2017 First official language - French 37 33 9 14 6 0 1 71 20 807
2014 First official language - English 80 12 3 1 0 0 3 95 2 2066
2014 First official language - French 40 30 8 13 7 0 1 72 20 891
2011 First official language - English 76 15 4 1 0 0 3 94 1 2316
2011 First official language - French 39 26 11 14 9 0 1 66 23 980
2008 First official language - English 76 12 4 1 1 0 6 94 2 2212
2008 First official language - French 41 25 8 14 9 0 2 68 24 1024

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 26 13 10 7 6 5 66 20 2092
2019 First official language - French 27 27 18 9 7 8 4 62 18 734
2018 First official language - English 25 31 16 10 7 7 4 63 19 1976
2018 First official language - French 20 38 17 9 6 6 5 64 17 680
2017 First official language - English 29 29 15 10 8 6 4 64 20 1894
2017 First official language - French 20 36 15 9 8 6 6 64 19 806
2014 First official language - English 34 27 13 9 8 5 3 67 19 2067
2014 First official language - French 22 35 15 10 8 6 4 63 20 891

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 26 9 10 7 1 0 73 18 2092
2019 First official language - French 49 32 7 6 5 1 0 81 11 733
2018 First official language - English 41 28 11 12 7 1 1 70 19 1974
2018 First official language - French 44 33 9 7 5 2 1 79 12 679
2017 First official language - English 43 28 10 10 7 1 0 72 18 1893
2017 First official language - French 41 37 9 6 5 1 0 79 11 805
2014 First official language - English 41 29 9 11 8 1 0 71 19 2067
2014 First official language - French 40 38 9 6 6 1 0 79 12 891

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 30 7 7 3 0 0 83 10 2089
2019 First official language - French 52 34 6 5 2 0 0 87 7 734
2018 First official language - English 50 32 7 7 4 0 1 83 10 1972
2018 First official language - French 45 40 7 5 2 1 0 85 8 680
2017 First official language - English 48 33 7 8 3 0 0 82 11 1889
2017 First official language - French 45 39 8 5 3 0 0 85 8 806
2014 First official language - English 46 35 9 7 3 0 0 81 10 2066
2014 First official language - French 37 46 9 5 3 0 0 84 8 891

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 31 10 6 2 1 0 81 8 2094
2019 First official language - French 47 35 11 4 2 0 0 82 7 733
2018 First official language - English 45 37 9 5 3 1 0 83 8 1975
2018 First official language - French 37 44 10 5 2 2 0 83 7 679
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 26 12 5 2 1 2 80 7 2091
2019 First official language - French 50 27 13 4 2 0 3 79 7 732

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 32 11 9 6 1 1 74 14 2087
2019 First official language - French 41 33 14 7 5 0 1 74 12 732
2018 First official language - English 40 34 12 9 5 0 1 74 14 1967
2018 First official language - French 34 37 15 9 4 0 0 72 13 678
2017 First official language - English 41 33 11 9 5 0 0 75 15 1892
2017 First official language - French 33 41 12 7 5 1 1 76 12 803
2014 First official language - English 41 34 10 8 7 1 0 75 14 2066
2014 First official language - French 34 40 12 9 4 0 0 74 13 891
2011 First official language - English 37 35 10 10 7 1 1 73 17 2320
2011 First official language - French 34 40 12 8 5 1 0 75 12 981
2008 First official language - English 35 35 12 9 8 0 0 71 17 2207
2008 First official language - French 35 36 13 9 6 1 1 72 15 1021

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 24 12 6 4 2 1 78 10 2093
2019 First official language - French 48 28 14 4 4 2 0 78 8 729
2018 First official language - English 50 27 10 8 4 2 1 78 12 1962
2018 First official language - French 41 33 14 6 4 2 0 76 10 676
2017 First official language - English 50 25 12 6 5 2 1 77 11 1894
2017 First official language - French 38 38 13 6 4 1 1 78 10 805
2014 First official language - English 47 27 10 8 6 2 1 76 14 2066
2014 First official language - French 36 38 13 6 4 2 1 76 11 891
2011 First official language - English 44 29 12 7 6 2 1 75 13 2323
2011 First official language - French 37 35 13 7 5 3 1 75 12 981
2008 First official language - English 43 30 10 7 7 3 1 76 14 2210
2008 First official language - French 39 35 10 7 4 3 1 78 12 1021

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 30 10 9 4 1 0 76 14 2081
2019 First official language - French 44 34 11 5 5 0 0 79 10 730
2018 First official language - English 42 32 11 9 4 0 0 75 13 1955
2018 First official language - French 39 36 13 7 5 0 0 75 12 677
2017 First official language - English 45 30 10 8 5 1 0 76 14 1891
2017 First official language - French 39 37 12 7 4 0 1 76 11 804
2014 First official language - English 43 31 10 9 6 1 0 74 15 2065
2014 First official language - French 37 39 11 8 4 1 0 77 12 891
2011 First official language - English 39 33 11 10 7 1 0 73 17 2322
2011 First official language - French 36 38 12 10 4 1 0 74 14 980
2008 First official language - English 37 35 11 8 8 1 0 73 17 2207
2008 First official language - French 38 36 11 8 5 1 1 75 13 1022

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 86 7 4 0 0 0 3 96 1 2083
2019 First official language - French 70 16 6 4 3 0 1 87 7 734
2017 First official language - English 85 8 3 0 1 0 2 96 1 1891
2017 First official language - French 67 20 4 5 4 0 1 87 8 805
2014 First official language - English 85 8 3 0 1 0 3 96 1 2062
2014 First official language - French 65 20 5 4 5 0 1 86 9 890
2011 First official language - English 83 9 3 0 1 0 4 96 1 2322
2011 First official language - French 65 17 6 5 5 0 1 83 10 978
2008 First official language - English 85 6 3 0 1 0 5 96 1 2207
2008 First official language - French 65 15 6 5 6 0 3 82 12 1023

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 19 7 4 4 2 3 84 9 2090
2019 First official language - French 53 23 8 6 4 2 3 80 11 733
2017 First official language - English 55 22 7 5 3 5 4 84 9 1887
2017 First official language - French 45 30 6 7 4 4 4 82 11 806
2014 First official language - English 55 22 7 4 4 4 4 84 8 2067
2014 First official language - French 43 28 11 5 5 3 4 77 11 890
2011 First official language - English 49 27 9 5 4 3 3 81 10 2323
2011 First official language - French 44 32 9 6 4 2 3 80 11 979

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 22 8 3 3 1 0 86 6 2092
2019 First official language - French 60 22 10 3 3 2 0 84 6 735
2018 First official language - English 58 23 10 4 4 1 0 82 8 1962
2018 First official language - French 51 28 11 5 4 1 0 80 9 676
2017 First official language - English 58 22 10 4 4 2 0 82 8 1892
2017 First official language - French 52 29 9 5 4 1 0 82 9 807

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 27 10 7 4 0 0 79 11 2095
2019 First official language - French 48 32 11 5 4 0 0 80 9 734
2018 First official language - English 49 27 10 8 5 1 0 76 13 1966
2018 First official language - French 43 32 14 7 4 0 0 75 12 678
2017 First official language - English 51 26 10 7 6 0 0 77 13 1893
2017 First official language - French 44 32 11 6 5 0 0 77 11 804
2014 First official language - English 49 27 11 6 6 1 0 77 12 2066
2014 First official language - French 43 33 12 8 4 0 0 76 12 891

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 44 15 12 4 4 3 67 17 602
2019 First official language - French 18 45 16 10 5 3 2 67 16 237
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 30 15 9 6 8 0 68 15 2094
2019 First official language - French 26 32 18 9 5 10 0 64 16 734
2018 First official language - English 30 30 17 9 7 7 0 65 17 1972
2018 First official language - French 21 34 18 11 6 10 0 62 18 681
2017 First official language - English 28 32 15 9 6 9 0 67 17 1895
2017 First official language - French 20 36 18 12 6 8 0 60 19 806
2014 First official language - English 25 31 16 10 6 11 0 64 18 2066
2014 First official language - French 16 37 21 10 4 11 1 60 16 891
2011 First official language - English 25 29 19 9 8 10 1 60 19 2320
2011 First official language - French 18 33 19 9 9 12 0 58 20 978

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 31 16 12 8 3 0 62 21 2089
2019 First official language - French 22 34 20 13 6 5 0 59 20 732
2018 First official language - English 25 34 17 13 9 2 0 60 23 1972
2018 First official language - French 19 34 19 16 8 4 0 56 25 681
2017 First official language - English 24 33 16 13 9 4 0 60 24 1890
2017 First official language - French 16 35 23 14 8 4 0 53 23 806
2014 First official language - English 21 31 18 16 11 3 0 53 28 2065
2014 First official language - French 14 33 26 16 8 3 0 49 25 891
2011 First official language - English 19 31 18 16 13 3 0 52 30 2318
2011 First official language - French 15 31 24 14 11 4 0 49 27 975
2008 First official language - English 22 29 18 15 13 3 0 53 29 2210
2008 First official language - French 18 36 22 13 8 4 0 55 21 1022

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 29 20 15 10 6 0 52 27 2082
2019 First official language - French 17 29 23 14 7 10 1 51 24 730
2018 First official language - English 17 29 20 18 11 5 0 49 30 1972
2018 First official language - French 13 28 24 18 9 8 0 45 29 680
2017 First official language - English 17 28 18 17 12 8 0 50 31 1894
2017 First official language - French 11 32 24 14 9 10 0 48 25 804
2014 First official language - English 13 27 19 20 14 7 0 43 36 2065
2014 First official language - French 9 30 27 17 10 7 1 41 29 891
2011 First official language - English 11 27 19 20 14 8 0 42 37 2318
2011 First official language - French 9 28 26 17 10 10 0 41 30 977
2008 First official language - English 10 29 18 22 14 7 0 42 39 2210
2008 First official language - French 8 33 25 17 7 8 1 46 27 1022

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 29 17 19 13 4 0 49 33 2088
2019 First official language - French 16 31 22 17 8 5 1 50 26 733
2018 First official language - English 15 29 18 21 13 3 0 46 36 1975
2018 First official language - French 12 30 24 19 12 3 0 43 32 681
2017 First official language - English 18 29 16 19 13 5 0 49 34 1896
2017 First official language - French 12 34 24 18 7 4 0 49 26 805
2014 First official language - English 14 29 17 21 15 3 0 45 38 2065
2014 First official language - French 9 35 25 19 9 3 1 45 29 891
2011 First official language - English 12 31 16 20 17 4 0 45 39 2317
2011 First official language - French 11 32 24 19 12 2 0 44 32 975
2008 First official language - English 13 31 15 23 14 4 0 46 39 2206
2008 First official language - French 13 36 22 18 8 4 0 51 27 1023

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 26 15 5 3 12 1 74 9 2092
2019 First official language - French 33 25 24 10 4 3 1 61 14 735
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 43 18 12 4 2 0 65 17 2090
2019 First official language - French 18 42 24 11 3 2 0 61 15 733
2018 First official language - English 20 44 19 12 5 1 0 65 16 1974
2018 First official language - French 17 41 22 15 4 1 0 58 19 683
2017 First official language - English 23 41 18 11 4 2 0 66 16 1891
2017 First official language - French 17 42 23 11 4 2 0 60 16 803
2014 First official language - English 24 41 18 10 5 2 0 66 16 2067
2014 First official language - French 15 44 24 11 5 2 0 60 16 890
2011 First official language - English 21 40 16 12 8 2 0 63 20 2324
2011 First official language - French 16 42 22 12 6 2 0 59 19 977

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 14 31 24 18 8 5 0 48 27 2079
2019 First official language - French 13 32 25 17 6 7 1 48 25 731

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 36 14 11 5 3 1 68 17 2090
2019 First official language - French 24 37 14 13 6 4 2 65 20 735
2018 First official language - English 28 38 15 10 4 3 1 69 15 1974
2018 First official language - French 25 38 17 12 6 2 1 65 18 682
2017 First official language - English 32 36 13 10 5 4 1 71 15 1889
2017 First official language - French 26 44 11 11 4 4 1 73 16 800
2014 First official language - English 36 36 11 7 4 4 1 76 12 2064
2014 First official language - French 28 43 11 11 3 3 1 74 14 889
2011 First official language - English 33 34 11 9 5 5 2 72 16 2318
2011 First official language - French 25 40 12 10 6 5 1 70 17 977
2008 First official language - English 30 32 13 11 6 7 2 68 19 2207
2008 First official language - French 25 36 15 12 6 4 1 65 19 1022

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 35 20 9 4 2 0 67 13 2086
2019 First official language - French 26 40 19 8 4 3 0 68 12 731
2018 First official language - English 27 40 21 8 4 1 0 68 11 1968
2018 First official language - French 24 42 21 8 3 2 0 67 11 681

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 21 19 12 12 12 3 49 28 2087
2019 First official language - French 17 24 20 12 10 12 4 50 27 734
2018 First official language - English 18 24 20 13 13 10 3 48 30 1975
2018 First official language - French 15 26 20 12 11 13 2 49 26 682
2017 First official language - English 18 22 16 14 14 13 3 48 34 1886
2017 First official language - French 13 25 19 15 11 13 5 46 31 805
2014 First official language - English 17 21 16 15 16 12 2 44 37 2064
2014 First official language - French 10 21 21 16 16 14 2 37 38 891
2011 First official language - English 15 21 17 16 15 14 3 43 36 2321
2011 First official language - French 11 21 20 13 12 18 4 42 33 978

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 30 17 16 12 3 0 54 29 2090
2019 First official language - French 20 36 21 13 8 3 0 58 21 733
2018 First official language - English 18 31 18 16 13 3 0 51 31 1973
2018 First official language - French 17 39 20 14 7 2 0 58 21 681
2017 First official language - English 21 30 16 16 13 4 0 53 30 1890
2017 First official language - French 18 41 18 12 8 3 0 61 20 804
2014 First official language - English 17 30 15 19 16 3 1 48 37 2066
2014 First official language - French 16 34 23 15 8 3 0 52 24 891
2011 First official language - English 20 33 15 15 14 2 0 54 30 2325
2011 First official language - French 18 37 19 13 9 3 1 57 23 977
2008 First official language - English 20 33 17 15 12 2 1 54 28 2205
2008 First official language - French 24 38 18 13 5 2 1 63 19 1022

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 25 14 16 19 3 3 49 36 2092
2019 First official language - French 18 27 18 15 16 3 4 48 33 735
2018 First official language - English 19 25 14 16 22 2 2 45 40 1975
2018 First official language - French 15 30 16 16 16 3 3 48 34 684
2017 First official language - English 18 23 13 18 22 3 3 44 42 1890
2017 First official language - French 13 26 18 18 18 3 3 42 39 806
2014 First official language - English 13 21 12 20 28 3 3 36 51 2064
2014 First official language - French 12 21 19 19 24 2 3 34 46 889
2011 First official language - English 14 21 13 21 27 2 2 37 50 2319
2011 First official language - French 11 24 18 22 20 2 2 37 44 977
2008 First official language - English 14 27 12 19 24 2 2 43 45 2204
2008 First official language - French 18 32 14 19 13 3 2 52 33 1018

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 24 13 4 3 1 4 79 7 2093
2019 First official language - French 52 22 13 5 2 1 4 79 8 733

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 15 11 6 8 3 9 73 15 2085
2019 First official language - French 64 8 6 4 3 1 15 86 8 734

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 25 15 5 4 2 4 74 10 2083
2019 First official language - French 50 21 13 7 4 1 4 75 12 731

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 21 14 7 5 5 5 71 13 2082
2019 First official language - French 45 21 14 6 5 4 5 72 12 729

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 13 11 8 9 4 7 69 19 2081
2019 First official language - French 48 12 12 9 9 2 7 66 20 732

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 15 5 3 2 3 5 89 5 2088
2019 First official language - French 70 12 7 3 1 2 5 88 5 732

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 75 8 4 2 3 4 4 91 5 2084
2019 First official language - French 74 7 5 3 2 3 5 89 6 730

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 80 5 2 1 1 2 9 96 2 2080
2019 First official language - French 78 6 3 1 1 2 10 94 2 731

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 43 19 9 4 3 0 67 14 2089
2019 First official language - French 21 40 21 9 5 5 1 64 14 733
2018 First official language - English 22 39 21 9 6 4 0 63 15 1981
2018 First official language - French 18 42 24 7 4 4 0 63 12 683
2017 First official language - English 23 39 17 10 6 5 1 65 17 1889
2017 First official language - French 15 40 23 11 5 6 1 59 17 807

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 36 14 7 3 3 0 75 10 2076
2019 First official language - French 36 40 13 5 3 3 0 79 8 727
2018 First official language - English 40 39 12 4 3 2 0 81 7 1968
2018 First official language - French 35 46 13 3 2 2 0 82 5 678
2017 First official language - English 40 39 12 4 2 3 0 82 7 1892
2017 First official language - French 34 43 13 4 2 4 0 81 6 807
2014 First official language - English 43 35 11 4 3 3 0 81 8 2063
2014 First official language - French 31 45 15 4 2 4 1 79 6 890
2011 First official language - English 33 39 14 5 4 4 0 75 10 2317
2011 First official language - French 28 46 14 4 3 4 0 78 7 974

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 34 13 5 2 4 0 79 7 2080
2019 First official language - French 40 39 12 3 2 5 0 83 5 731
2018 First official language - English 40 36 14 4 2 4 0 79 6 1972
2018 First official language - French 34 44 14 3 2 3 0 81 5 678
2017 First official language - English 39 34 14 3 2 7 0 78 6 1888
2017 First official language - French 30 44 15 3 2 6 0 79 5 806
2014 First official language - English 44 32 13 3 2 7 0 81 5 2065
2014 First official language - French 32 44 13 3 1 6 1 82 4 891

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 31 10 5 3 0 0 82 8 2088
2019 First official language - French 47 38 8 4 2 0 0 86 6 732
2018 First official language - English 47 35 10 4 3 0 0 83 7 1971
2018 First official language - French 43 43 9 3 2 0 0 87 5 680
2017 First official language - English 47 34 10 6 3 0 0 82 9 1892
2017 First official language - French 39 46 9 4 2 1 0 85 6 807
2014 First official language - English 47 32 11 6 3 1 0 80 9 2063
2014 First official language - French 37 45 11 5 2 1 0 82 7 889
2011 First official language - English 40 35 13 6 5 1 0 76 12 2318
2011 First official language - French 34 44 14 4 3 1 0 78 8 978
2008 First official language - English 36 38 12 9 5 1 0 74 13 2210
2008 First official language - French 32 47 12 5 3 1 0 80 8 1021

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 32 14 8 5 1 0 73 13 2091
2019 First official language - French 38 32 16 8 4 1 0 71 12 729
2018 First official language - English 38 32 16 8 5 1 0 70 13 1970
2018 First official language - French 35 35 18 7 4 1 0 71 10 681
2017 First official language - English 37 33 14 9 5 1 0 71 15 1893
2017 First official language - French 31 37 20 6 5 1 0 69 11 805
2014 First official language - English 30 34 16 12 7 1 0 64 19 2067
2014 First official language - French 24 41 22 9 4 0 0 65 13 890
2011 First official language - English 30 35 17 11 7 1 0 65 18 2320
2011 First official language - French 25 40 21 7 4 2 0 67 12 979

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 34 14 9 5 0 0 72 14 2084
2019 First official language - French 37 35 16 8 4 0 0 72 12 729
2018 First official language - English 35 37 15 8 4 0 0 72 13 1965
2018 First official language - French 34 37 18 7 4 0 0 72 11 673
2017 First official language - English 36 36 14 9 5 0 0 72 14 1892
2017 First official language - French 29 40 19 8 4 1 0 69 12 806
2014 First official language - English 29 35 16 12 7 0 0 65 19 2067
2014 First official language - French 24 40 23 9 4 0 0 64 13 888
2011 First official language - English 29 36 15 12 7 1 0 66 19 2312
2011 First official language - French 22 44 21 8 4 1 0 67 12 981
2008 First official language - English 28 40 14 10 6 1 0 69 17 2209
2008 First official language - French 29 43 16 9 3 0 0 72 12 1019

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 24 19 11 7 3 1 61 19 2092
2019 First official language - French 34 25 20 10 6 4 1 62 17 733
2018 First official language - English 32 28 19 11 6 2 1 62 18 1967
2018 First official language - French 31 28 18 11 7 4 2 63 19 680
2017 First official language - English 33 26 18 11 7 5 1 62 19 1889
2017 First official language - French 28 29 18 12 6 4 1 61 19 807
2014 First official language - English 30 25 20 11 8 4 1 59 20 2063
2014 First official language - French 24 30 20 12 8 5 1 58 21 891
2011 First official language - English 30 27 17 11 9 4 1 61 21 2319
2011 First official language - French 27 31 19 9 6 6 1 63 17 979
2008 First official language - English 28 28 19 12 7 4 1 60 20 2210
2008 First official language - French 26 31 20 10 7 6 1 61 18 1020
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 30 36 34 2096
2019 First official language - French 30 40 30 735
2018 First official language - English 28 40 33 1981
2018 First official language - French 27 42 31 684
2017 First official language - English 27 39 34 1895
2017 First official language - French 28 43 29 806
2014 First official language - English 27 38 36 2064
2014 First official language - French 27 44 29 890
2011 First official language - English 25 40 34 2327
2011 First official language - French 26 44 30 980

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 14 21 30 9 19 6 613
2019 First official language - French 22 18 35 7 12 6 224
2018 First official language - English 19 19 35 6 16 5 545
2018 First official language - French 21 26 31 6 8 8 185
2017 First official language - English 16 17 34 7 19 7 495
2017 First official language - French 23 18 40 4 11 4 224
2014 First official language - English 18 23 32 12 9999 15 552
2014 First official language - French 18 21 42 9 9999 10 243
2011 First official language - English 24 20 32 13 9999 11 600
2011 First official language - French 19 25 38 8 9999 11 259
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 47 8 5 2 1 2 84 8 2085
2019 First official language - French 30 45 12 7 3 1 3 78 10 734

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 25 8 3 1 6 2 86 5 2088
2019 First official language - French 51 28 9 3 1 5 2 86 4 733
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 2086
2019 First official language - French 9 91 733
2018 First official language - English 13 87 1977
2018 First official language - French 11 89 678

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 255
2019 First official language - French 40 60 69
2018 First official language - English 47 53 256
2018 First official language - French 48 52 78

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 62 38 255
2019 First official language - French 65 35 69
2018 First official language - English 63 37 256
2018 First official language - French 63 37 78

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 255
2019 First official language - French 8 92 69
2018 First official language - English 10 90 256
2018 First official language - French 17 83 78

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 255
2019 First official language - French 0 100 69

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 37 63 253
2019 First official language - French 30 70 69
2018 First official language - English 39 61 256
2018 First official language - French 38 62 78

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 40 60 253
2019 First official language - French 39 61 69
2018 First official language - English 43 57 256
2018 First official language - French 43 57 78

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 253
2019 First official language - French 45 55 69
2018 First official language - English 47 53 256
2018 First official language - French 49 51 78

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 44 56 253
2019 First official language - French 41 59 69
2018 First official language - English 40 60 256
2018 First official language - French 40 60 78

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 253
2019 First official language - French 34 66 69
2018 First official language - English 37 63 256
2018 First official language - French 37 63 78

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 50 50 253
2019 First official language - French 53 47 69
2018 First official language - English 48 52 256
2018 First official language - French 43 57 78

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 253
2019 First official language - French 34 66 69
2018 First official language - English 28 72 256
2018 First official language - French 28 72 78

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 253
2019 First official language - French 10 90 69
2018 First official language - English 11 89 256
2018 First official language - French 14 86 78

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 253
2019 First official language - French 41 59 69
2018 First official language - English 43 57 256
2018 First official language - French 45 55 78

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 23 77 253
2019 First official language - French 13 87 69
2018 First official language - English 22 78 256
2018 First official language - French 17 83 78

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 253
2019 First official language - French 11 89 69
2018 First official language - English 13 87 256
2018 First official language - French 11 89 78

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 58 42 253
2019 First official language - French 58 42 69
2018 First official language - English 54 46 254
2018 First official language - French 62 38 78

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 22 78 253
2019 First official language - French 25 75 69
2018 First official language - English 22 78 254
2018 First official language - French 32 68 78

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 21 79 253
2019 First official language - French 27 73 69
2018 First official language - English 20 80 254
2018 First official language - French 14 86 78

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 253
2019 First official language - French 9 91 69
2018 First official language - English 6 94 254
2018 First official language - French 10 90 78

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 253
2019 First official language - French 12 88 69

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 253
2019 First official language - French 8 92 69
2018 First official language - English 12 88 254
2018 First official language - French 14 86 78

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 253
2019 First official language - French 7 93 69
2018 First official language - English 9 91 254
2018 First official language - French 8 92 78

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 253
2019 First official language - French 23 77 69
2018 First official language - English 27 73 254
2018 First official language - French 17 83 78

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 233
2019 First official language - French 12 88 61
2018 First official language - English 10 90 244
2018 First official language - French 14 86 74

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 19 81 233
2019 First official language - French 17 83 61
2018 First official language - English 18 82 244
2018 First official language - French 18 82 74

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 233
2019 First official language - French 8 92 61
2018 First official language - English 11 89 244
2018 First official language - French 15 85 74

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 233
2019 First official language - French 9 91 61
2018 First official language - English 9 91 244
2018 First official language - French 7 93 74

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 233
2019 First official language - French 12 88 61
2018 First official language - English 8 92 244
2018 First official language - French 17 83 74

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 233
2019 First official language - French 13 87 61
2018 First official language - English 7 93 244
2018 First official language - French 14 86 74

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 233
2019 First official language - French 13 87 61
2018 First official language - English 10 90 244
2018 First official language - French 8 92 74

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 233
2019 First official language - French 19 81 61
2018 First official language - English 32 68 244
2018 First official language - French 28 72 74

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 233
2019 First official language - French 15 85 61
2018 First official language - English 7 93 244
2018 First official language - French 14 86 74

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 49 51 233
2019 First official language - French 46 54 61
2018 First official language - English 48 52 244
2018 First official language - French 39 61 74

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 233
2019 First official language - French 41 59 61
2018 First official language - English 58 42 244
2018 First official language - French 42 58 74

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 233
2019 First official language - French 8 92 61

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 233
2019 First official language - French 14 86 61
2018 First official language - English 10 90 244
2018 First official language - French 10 90 74

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 2090
2019 First official language - French 13 87 731

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 13 17 7 7 30 8 49 22 2091
2019 First official language - French 14 16 17 6 5 34 10 53 18 733
2018 First official language - English 15 16 21 7 6 30 6 48 20 1975
2018 First official language - French 12 16 19 7 5 34 7 47 20 681
2017 First official language - English 15 16 18 7 7 30 8 49 22 1891
2017 First official language - French 12 20 19 4 6 32 7 52 17 806
2014 First official language - English 17 18 17 7 6 27 8 53 20 2066
2014 First official language - French 11 16 17 6 4 37 9 50 19 891

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 28 17 7 5 10 1 69 13 2092
2019 First official language - French 29 34 15 5 4 12 1 72 10 733
2018 First official language - English 30 32 18 6 4 9 1 69 12 1971
2018 First official language - French 25 36 21 5 4 10 1 67 9 679
2017 First official language - English 31 30 16 6 6 10 1 69 14 1891
2017 First official language - French 24 40 16 5 4 10 1 72 10 805
2014 First official language - English 30 28 18 6 5 13 1 67 12 2063
2014 First official language - French 20 35 19 5 3 16 1 67 10 890
2011 First official language - English 34 34 14 5 3 9 0 76 9 2315
2011 First official language - French 26 42 16 5 2 9 0 75 8 980
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 2090
2019 First official language - French 5 95 731
2018 First official language - English 7 93 1974
2018 First official language - French 8 92 683

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 143
2019 First official language - French 37 63 35
2018 First official language - English 48 52 142
2018 First official language - French 45 55 54

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 79 21 143
2019 First official language - French 79 21 35
2018 First official language - English 78 22 142
2018 First official language - French 79 21 54

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 143
2019 First official language - French 0 100 35
2018 First official language - English 0 100 142
2018 First official language - French 0 100 54

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 143
2019 First official language - French 0 100 35

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 143
2019 First official language - French 0 100 35

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 21 79 141
2019 First official language - French 18 82 35
2018 First official language - English 26 74 142
2018 First official language - French 21 79 52

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 141
2019 First official language - French 0 100 35

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 37 63 141
2019 First official language - French 14 86 35
2018 First official language - English 26 74 142
2018 First official language - French 17 83 52

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 141
2019 First official language - French 32 68 35
2018 First official language - English 35 65 142
2018 First official language - French 30 70 52

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 141
2019 First official language - French 15 85 35
2018 First official language - English 15 85 142
2018 First official language - French 17 83 52

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 141
2019 First official language - French 0 100 35
2018 First official language - English 0 100 142
2018 First official language - French 0 100 52

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 141
2019 First official language - French 22 78 35
2018 First official language - English 9 91 142
2018 First official language - French 26 74 52

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 20 80 139
2019 First official language - French 40 60 35
2018 First official language - English 32 68 142
2018 First official language - French 29 71 54

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 139
2019 First official language - French 14 86 35
2018 First official language - English 13 87 142
2018 First official language - French 18 82 54

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 139
2019 First official language - French 24 76 35
2018 First official language - English 12 88 142
2018 First official language - French 15 85 54

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 59 41 139
2019 First official language - French 43 57 35
2018 First official language - English 54 46 142
2018 First official language - French 52 48 54

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 2092
2019 First official language - French 7 93 730

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 12 20 4 4 35 7 53 13 2091
2019 First official language - French 17 15 19 2 2 37 8 58 8 730
2018 First official language - English 16 14 22 4 3 34 6 51 11 1973
2018 First official language - French 14 15 21 4 2 37 6 52 11 680
2017 First official language - English 15 14 19 3 3 38 7 54 11 1891
2017 First official language - French 13 19 18 3 3 37 6 58 10 806
2014 First official language - English 16 14 19 3 3 37 7 55 11 2066
2014 First official language - French 11 15 17 3 2 44 7 54 11 891

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 27 17 4 3 13 1 72 8 2086
2019 First official language - French 30 31 17 4 2 15 1 74 6 728
2018 First official language - English 31 31 19 3 3 13 1 71 7 1977
2018 First official language - French 26 34 21 3 2 13 1 69 6 679
2017 First official language - English 33 28 17 3 3 15 2 73 7 1890
2017 First official language - French 25 38 16 3 2 13 2 75 6 804
2014 First official language - English 30 29 17 3 3 17 1 72 6 2065
2014 First official language - French 20 35 18 3 2 21 2 70 6 890
2011 First official language - English 39 32 13 3 2 11 0 80 6 2320
2011 First official language - French 28 43 14 2 1 11 0 80 4 979
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 28 21 11 14 0 1 54 25 2094
2019 First official language - French 22 28 21 12 15 0 1 51 28 733
2018 First official language - English 22 29 21 12 14 1 1 52 27 1980
2018 First official language - French 17 27 27 12 15 0 2 44 28 682
2017 First official language - English 27 28 19 11 12 0 2 56 24 1888
2017 First official language - French 23 22 24 13 14 0 3 46 29 803

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 31 25 15 9 0 1 51 24 2085
2019 First official language - French 20 29 26 15 9 0 1 50 24 731
2018 First official language - English 16 28 28 17 11 0 1 44 28 1978
2018 First official language - French 14 26 27 18 14 0 0 40 32 682
2017 First official language - English 20 27 25 16 11 0 1 47 27 1889
2017 First official language - French 17 26 28 17 12 0 1 43 29 805

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 32 20 11 6 0 1 63 17 2080
2019 First official language - French 26 32 23 12 7 0 1 59 19 731
2018 First official language - English 22 35 21 13 8 0 1 58 21 1970
2018 First official language - French 18 27 29 14 10 1 1 46 24 678
2017 First official language - English 28 30 20 12 7 1 2 60 20 1888
2017 First official language - French 19 28 26 17 9 0 1 48 26 801

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 27 22 16 13 1 1 49 29 2080
2019 First official language - French 22 25 23 17 12 0 2 48 29 722
2018 First official language - English 17 23 25 19 14 1 1 41 34 1970
2018 First official language - French 16 22 29 18 13 0 1 38 32 680
2017 First official language - English 19 22 25 17 15 1 2 41 33 1890
2017 First official language - French 16 23 23 22 14 1 2 40 37 804

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 27 13 6 4 0 3 76 10 2081
2019 First official language - French 47 23 15 7 3 0 5 74 10 728
2018 First official language - English 41 25 16 8 5 1 5 70 13 1974
2018 First official language - French 40 24 17 8 5 0 7 68 14 677
2017 First official language - English 40 26 14 8 5 1 7 72 13 1887
2017 First official language - French 38 24 16 8 4 0 10 68 13 803

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 30 20 11 8 0 1 61 19 2079
2019 First official language - French 33 30 20 9 7 0 1 64 16 732
2018 First official language - English 28 28 23 11 9 0 1 56 21 1974
2018 First official language - French 30 28 21 11 9 0 1 59 20 677
2017 First official language - English 28 29 22 12 7 0 0 58 20 1888
2017 First official language - French 32 28 22 11 6 0 1 61 17 803

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 36 21 8 6 1 1 64 14 2087
2019 First official language - French 29 34 21 10 4 0 1 64 14 731
2018 First official language - English 23 35 26 9 5 1 1 59 15 1967
2018 First official language - French 25 34 25 10 5 1 1 59 15 677
2017 First official language - English 28 31 22 11 6 1 1 60 17 1883
2017 First official language - French 26 31 21 14 4 0 2 59 19 803

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 35 23 10 6 1 1 60 17 2087
2019 First official language - French 27 33 23 12 5 0 0 61 17 731
2018 First official language - English 20 34 25 13 6 1 1 55 19 1968
2018 First official language - French 21 33 25 15 5 0 1 55 20 679
2017 First official language - English 25 32 22 13 7 1 1 58 20 1884
2017 First official language - French 21 30 25 14 7 1 2 52 22 803

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 33 21 11 6 0 1 61 18 2085
2019 First official language - French 30 32 20 11 7 0 0 62 18 724
2018 First official language - English 25 31 25 12 6 0 1 57 18 1968
2018 First official language - French 22 33 25 12 6 1 1 56 18 679
2017 First official language - English 29 29 22 11 7 1 1 59 18 1887
2017 First official language - French 25 32 23 14 5 1 1 58 19 804

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 26 16 9 6 0 1 69 15 2082
2019 First official language - French 45 24 16 8 6 0 1 69 15 730

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 35 18 8 4 0 1 70 12 2073
2019 First official language - French 36 30 18 10 5 0 1 67 15 724
2018 First official language - English 27 34 22 10 5 0 1 62 16 1962
2018 First official language - French 27 31 23 11 5 0 1 60 17 672
2017 First official language - English 30 34 19 9 5 1 1 65 15 1884
2017 First official language - French 30 31 20 12 6 0 2 62 18 802

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 24 11 5 3 0 1 81 7 2073
2019 First official language - French 61 21 11 4 2 1 2 83 6 728
2018 First official language - English 51 26 12 5 4 0 2 79 9 1962
2018 First official language - French 54 22 14 5 2 1 2 78 7 669
2017 First official language - English 57 23 12 4 2 0 1 81 6 1890
2017 First official language - French 61 21 10 4 2 0 3 84 6 808

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 9 4 1 1 1 6 93 2 2081
2019 First official language - French 76 9 5 1 1 1 7 92 3 720
2018 First official language - English 73 13 5 2 2 1 5 92 3 1964
2018 First official language - French 69 15 7 2 1 1 6 90 3 676

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 73 12 6 3 3 1 2 87 7 2085
2019 First official language - French 75 11 4 4 3 0 2 89 7 728
2018 First official language - English 70 14 5 3 4 1 3 87 7 1965
2018 First official language - French 67 16 7 3 3 1 3 86 7 678
2017 First official language - English 72 12 6 4 3 1 2 87 7 1890
2017 First official language - French 71 13 6 3 4 1 3 87 7 807

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 27 10 3 2 0 1 85 5 2081
2019 First official language - French 59 23 10 4 2 0 1 83 6 730
2018 First official language - English 54 29 10 3 3 0 1 84 6 1977
2018 First official language - French 53 25 13 5 3 0 1 79 7 676
2017 First official language - English 55 29 9 3 2 0 1 85 6 1892
2017 First official language - French 56 26 9 5 2 0 2 84 8 808

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 20 10 6 4 0 1 80 10 2080
2019 First official language - French 62 19 7 6 4 0 1 82 10 726
2018 First official language - English 52 22 13 6 5 0 1 75 12 1968
2018 First official language - French 55 20 11 7 5 0 1 77 11 673
2017 First official language - English 58 19 11 6 5 1 1 78 11 1893
2017 First official language - French 61 19 8 6 5 0 2 81 11 806

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 13 5 1 1 0 18 91 2 2072
2019 First official language - French 61 11 7 3 1 1 17 87 5 721
2018 First official language - English 55 14 6 1 1 0 23 89 3 1958
2018 First official language - French 53 15 7 3 1 0 20 85 6 669
2017 First official language - English 56 15 4 1 1 0 22 91 3 1889
2017 First official language - French 57 14 4 2 1 0 21 91 4 804

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 75 14 5 1 1 0 4 93 2 2082
2019 First official language - French 76 13 4 1 1 0 5 94 2 726
2018 First official language - English 70 17 5 1 0 0 5 92 2 1966
2018 First official language - French 70 14 6 2 1 1 7 91 3 674
2017 First official language - English 72 15 4 1 1 0 7 93 2 1882
2017 First official language - French 72 13 4 2 1 0 8 92 3 804

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 72 13 5 3 4 0 2 88 7 2088
2019 First official language - French 75 11 4 4 3 0 4 89 7 731
2018 First official language - English 67 15 7 3 5 0 3 85 8 1969
2018 First official language - French 70 12 5 4 4 1 5 87 8 675
2017 First official language - English 66 15 7 4 5 1 3 84 9 1894
2017 First official language - French 68 14 6 3 3 0 5 86 7 808

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 28 11 3 1 1 1 84 4 2081
2019 First official language - French 60 21 11 3 2 0 2 83 5 727
2018 First official language - English 49 29 14 4 1 0 2 80 5 1967
2018 First official language - French 50 27 14 4 2 0 3 79 6 677
2017 First official language - English 50 30 12 3 2 1 3 83 4 1893
2017 First official language - French 55 27 11 4 1 0 2 84 5 806

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 16 37 33 10 4 0 0 54 14 2094
2019 First official language - French 16 33 34 14 4 0 0 49 17 735
2018 First official language - English 13 33 36 13 4 0 0 47 17 1978
2018 First official language - French 11 31 40 14 4 0 0 41 19 683
2017 First official language - English 13 32 36 13 6 0 0 45 19 1896
2017 First official language - French 11 29 40 15 4 0 0 40 20 808

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 18 39 25 10 0 0 35 25 2076
2019 First official language - French 6 18 34 29 13 0 0 42 24 730
2018 First official language - English 8 19 40 23 10 0 0 33 27 1958
2018 First official language - French 7 18 37 24 13 0 0 37 25 679
2017 First official language - English 7 20 38 25 10 0 0 35 27 1891
2017 First official language - French 6 18 37 25 15 0 0 39 24 804

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 43 14 7 3 3 0 75 11 2088
2019 First official language - French 29 44 15 5 3 3 0 75 9 732
2018 First official language - English 27 44 15 8 3 2 0 73 12 1978
2018 First official language - French 26 45 17 6 3 2 0 73 9 680
2017 First official language - English 24 42 15 10 5 5 0 69 15 1893
2017 First official language - French 20 44 19 8 4 4 0 67 13 805

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 34 17 13 7 2 0 62 21 2090
2019 First official language - French 27 37 18 10 5 2 0 66 16 732
2018 First official language - English 24 36 18 14 7 2 0 61 21 1973
2018 First official language - French 22 41 18 12 5 1 0 64 18 683
2017 First official language - English 21 38 15 14 9 3 0 61 24 1894
2017 First official language - French 16 45 17 14 6 1 0 62 20 804
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 2091
2019 First official language - French 11 89 734
2017 First official language - English 14 86 1894
2017 First official language - French 14 86 806
2014 First official language - English 12 88 2059
2014 First official language - French 10 90 891

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 83 17 254
2019 First official language - French 80 20 81
2017 First official language - English 80 20 265
2017 First official language - French 72 28 111
2014 First official language - English 78 22 254
2014 First official language - French 81 19 87

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 27 4 7 3 0 0 87 9 211
2019 First official language - French 51 36 10 3 0 0 0 87 3 64
2017 First official language - English 60 25 5 6 3 1 1 86 9 213
2017 First official language - French 42 44 12 1 1 0 0 86 3 79
2014 First official language - English 60 27 3 6 3 0 0 88 9 199
2014 First official language - French 37 47 5 7 3 1 0 85 10 71
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 33 21 10 9 3 0 25 75 2095
2019 First official language - French 26 28 21 11 11 2 1 27 73 730
2018 First official language - English 30 27 19 11 9 3 1 31 69 1977
2018 First official language - French 25 28 21 11 11 2 1 26 74 683
2017 First official language - English 32 26 19 8 8 6 1 35 65 1896
2017 First official language - French 34 24 20 10 9 3 1 35 65 808

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 1518
2019 First official language - French 62 38 523

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 1494
2019 First official language - French 40 60 519
2018 First official language - English 31 69 1300
2018 First official language - French 30 70 491

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 22 17 18 24 2 6 36 46 1502
2019 First official language - French 9 22 20 21 21 1 6 32 46 521
2018 First official language - English 10 24 17 18 22 2 6 37 45 1303
2018 First official language - French 8 22 22 19 20 2 7 34 43 492
2017 First official language - English 14 24 15 17 19 3 8 42 40 1150
2017 First official language - French 9 22 18 20 18 2 11 36 44 508

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 6 17 16 19 34 3 5 25 57 1502
2019 First official language - French 4 14 15 23 36 2 5 20 64 520
2018 First official language - English 4 14 15 20 40 3 4 20 64 1306
2018 First official language - French 3 10 18 23 40 2 5 14 67 493
2017 First official language - English 4 13 11 20 43 3 7 19 69 1147
2017 First official language - French 2 10 14 23 43 1 8 13 72 508

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 18 12 7 8 2 9 68 18 2063
2019 First official language - French 41 15 15 9 10 0 9 62 22 730
2018 First official language - English 45 17 12 7 7 2 10 70 16 1970
2018 First official language - French 38 14 13 9 12 1 12 61 24 681
Date modified: