2019 Public Service Employee Survey Results for Global Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	44	7	13	2	0	0	78	15	237
2019	CS-02	26	51	8	10	5	0	0	78	15	103
2019	CS-03	43	37	7	12	0	1	0	80	12	82
2019	CS-04	25	50	8	18	0	0	0	75	18	40
2017	CS	26	48	8	13	5	0	0	74	18	283
2017	CS-02	19	45	11	16	8	0	1	65	24	142
2017	CS-03	32	52	5	10	1	0	0	84	11	95
2017	CS-04	39	45	3	13	0	0	0	84	13	31
2014	CS	33	47	8	10	3	0	0	79	13	277
2014	CS-02	29	48	8	12	3	0	0	78	15	144
2014	CS-03	37	46	8	7	3	0	0	83	9	76
2014	CS-04	39	42	3	11	5	0	0	82	16	38

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	27	11	9	7	0	2	72	17	239
2019	CS-02	43	28	14	9	7	0	0	71	16	103
2019	CS-03	45	25	12	6	6	0	6	74	13	83
2019	CS-04	39	29	5	17	10	0	0	68	27	41
2017	CS	45	26	9	9	8	0	1	72	18	285
2017	CS-02	39	27	10	11	12	1	1	67	23	142
2017	CS-03	51	24	11	7	5	0	1	77	13	95
2017	CS-04	49	24	6	15	6	0	0	73	21	33
2014	CS	40	30	10	15	5	0	0	70	20	277
2014	CS-02	40	28	9	14	7	0	1	69	22	144
2014	CS-03	43	36	7	13	1	0	0	79	14	76
2014	CS-04	39	26	16	13	5	0	0	66	18	38

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	40	11	12	8	0	0	69	20	237
2019	CS-02	29	37	14	13	8	0	0	65	21	101
2019	CS-03	29	47	7	8	8	0	0	76	17	83
2019	CS-04	24	29	17	20	10	0	0	54	29	41
2017	CS	36	35	9	13	6	0	0	72	19	285
2017	CS-02	27	35	11	18	8	1	1	63	26	142
2017	CS-03	41	39	6	11	3	0	0	80	14	95
2017	CS-04	54	27	12	3	3	0	0	82	6	33
2014	CS	33	37	11	13	6	0	0	70	19	276
2014	CS-02	30	37	12	13	8	0	0	67	21	144
2014	CS-03	38	41	9	7	5	0	0	79	12	76
2014	CS-04	27	35	11	24	3	0	0	62	27	37

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	37	15	16	6	0	0	62	23	239
2019	CS-02	16	38	17	21	8	1	0	54	29	103
2019	CS-03	31	35	13	12	7	0	1	67	20	83
2019	CS-04	27	39	15	17	2	0	0	66	20	41
2018	CS	26	40	15	12	6	0	1	67	18	243
2018	CS-02	16	43	22	13	5	0	1	59	18	107
2018	CS-03	30	40	8	12	10	0	0	70	21	84
2018	CS-04	46	30	8	11	3	0	3	78	14	37
2017	CS	26	34	14	16	8	0	0	61	25	285
2017	CS-02	18	34	18	18	12	1	0	52	30	142
2017	CS-03	31	42	10	14	4	0	0	73	18	95
2017	CS-04	40	15	15	24	6	0	0	55	30	33
2014	CS	21	35	17	16	9	0	1	58	25	277
2014	CS-02	19	35	17	17	10	1	1	55	27	144
2014	CS-03	26	36	16	16	7	0	0	62	22	76
2014	CS-04	18	37	18	18	5	0	3	57	24	38

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	38	15	8	3	0	0	73	12	239
2019	CS-02	29	36	20	11	4	0	0	65	15	103
2019	CS-03	41	36	12	6	4	1	0	78	10	83
2019	CS-04	29	46	12	10	2	0	0	76	12	41
2017	CS	36	42	9	9	4	1	0	78	13	285
2017	CS-02	27	45	11	12	3	1	0	74	15	142
2017	CS-03	42	41	7	6	3	0	0	83	10	95
2017	CS-04	49	30	9	6	6	0	0	79	12	33
2014	CS	36	41	14	8	0	0	0	78	8	277
2014	CS-02	33	44	13	10	0	0	1	78	10	144
2014	CS-03	39	37	17	5	0	1	0	77	5	76
2014	CS-04	39	45	11	3	3	0	0	84	5	38

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	32	13	8	3	1	0	76	11	239
2019	CS-02	36	30	19	10	3	2	0	67	13	103
2019	CS-03	47	33	10	6	5	0	0	80	11	83
2019	CS-04	49	41	2	7	0	0	0	90	7	41
2018	CS	47	34	8	6	3	0	1	82	10	244
2018	CS-02	37	36	12	7	6	0	2	75	13	108
2018	CS-03	56	31	6	5	2	0	0	87	7	84
2018	CS-04	54	32	5	5	0	0	3	89	6	37
2017	CS	39	30	13	9	6	2	0	71	16	285
2017	CS-02	33	28	18	10	7	3	1	64	18	142
2017	CS-03	46	34	6	8	5	0	0	80	14	95
2017	CS-04	46	24	12	12	6	0	0	70	18	33
2014	CS	33	37	13	9	5	1	1	71	15	277
2014	CS-02	34	35	8	13	7	1	1	71	20	144
2014	CS-03	33	36	21	3	5	1	1	70	8	76
2014	CS-04	34	37	16	11	3	0	0	71	13	38

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	41	13	8	4	1	75	12	239
2019	CS-02	29	43	18	4	5	1	73	9	103
2019	CS-03	37	42	5	11	4	1	80	15	83
2019	CS-04	27	41	17	12	2	0	68	15	41
2018	CS	33	42	13	6	5	0	76	12	241
2018	CS-02	32	41	12	7	8	0	73	15	107
2018	CS-03	33	42	16	6	4	0	75	10	83
2018	CS-04	39	47	11	3	0	0	86	3	36
2017	CS	33	45	11	5	6	0	78	11	285
2017	CS-02	32	48	11	4	6	0	80	10	142
2017	CS-03	33	47	11	5	4	0	80	9	95
2017	CS-04	39	30	12	6	12	0	69	18	33
2014	CS	33	38	17	6	6	0	71	12	277
2014	CS-02	31	42	15	6	6	0	72	13	144
2014	CS-03	36	37	22	4	1	0	72	5	76
2014	CS-04	32	34	11	8	16	0	66	24	38

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	40	18	12	10	0	1	61	22	239
2019	CS-02	15	37	21	12	15	0	1	52	26	103
2019	CS-03	20	45	16	11	6	1	1	67	17	83
2019	CS-04	24	39	15	15	7	0	0	63	22	41
2018	CS	20	37	19	14	9	0	1	57	24	243
2018	CS-02	14	37	19	15	13	1	1	52	28	108
2018	CS-03	22	35	19	16	7	0	1	57	23	83
2018	CS-04	27	41	19	8	5	0	0	68	14	37
2017	CS	21	35	20	12	11	1	0	57	23	285
2017	CS-02	18	37	21	10	14	1	0	55	24	142
2017	CS-03	24	33	19	16	7	1	0	57	23	95
2017	CS-04	24	37	12	15	12	0	0	61	27	33
2014	CS	22	37	19	14	8	0	0	59	22	277
2014	CS-02	22	37	19	13	8	0	0	59	22	144
2014	CS-03	22	41	18	13	5	0	0	63	18	76
2014	CS-04	18	37	18	16	11	0	0	55	26	38

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	24	39	18	11	8	0	63	19	236
2019	CS-02	19	39	24	9	9	0	58	17	103
2019	CS-03	24	39	13	12	10	1	64	22	82
2019	CS-04	28	36	15	21	0	0	64	21	39
2018	CS	24	40	19	12	5	0	64	18	243
2018	CS-02	24	46	14	10	6	0	70	16	108
2018	CS-03	23	37	20	12	7	0	60	19	83
2018	CS-04	27	32	24	16	0	0	59	16	37
2017	CS	22	45	12	13	7	0	67	20	285
2017	CS-02	23	40	18	13	6	0	63	20	142
2017	CS-03	22	48	7	16	6	0	70	22	95
2017	CS-04	18	54	6	9	12	0	73	21	33

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	49	8	6	3	1	83	8	238
2019	CS-02	31	55	4	6	4	0	86	10	103
2019	CS-03	36	40	11	10	1	2	78	11	83
2019	CS-04	33	50	15	0	3	0	83	3	40
2018	CS	43	40	8	6	1	1	85	7	242
2018	CS-02	44	37	12	3	3	2	82	6	108
2018	CS-03	35	48	7	10	0	0	83	10	82
2018	CS-04	51	41	3	5	0	0	92	5	37
2017	CS	40	38	11	7	4	1	79	11	285
2017	CS-02	39	35	13	6	5	1	75	11	142
2017	CS-03	39	42	7	10	2	0	81	12	95
2017	CS-04	43	39	12	3	3	0	82	6	33
2014	CS	35	44	13	5	3	0	79	8	277
2014	CS-02	32	46	11	7	4	0	78	11	144
2014	CS-03	41	41	14	4	0	0	82	4	76
2014	CS-04	34	45	13	3	5	0	79	8	38

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	38	14	12	7	0	0	67	19	239
2019	CS-02	22	40	17	12	9	0	0	62	20	103
2019	CS-03	31	41	10	11	6	1	0	73	17	83
2019	CS-04	29	34	15	17	5	0	0	63	22	41
2018	CS	32	38	13	12	5	0	0	70	17	241
2018	CS-02	29	43	13	9	6	0	0	71	16	108
2018	CS-03	28	38	14	15	4	0	1	68	19	81
2018	CS-04	41	32	14	11	3	0	0	73	14	37
2017	CS	25	40	14	12	9	0	0	65	21	285
2017	CS-02	23	39	13	13	12	0	0	63	25	142
2017	CS-03	24	45	16	10	4	1	0	70	14	95
2017	CS-04	34	27	15	15	9	0	0	60	24	33

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	36	8	3	2	0	0	86	5	236
2019	CS-02	55	33	8	1	3	0	0	88	4	100
2019	CS-03	43	41	7	7	0	1	0	85	7	83
2019	CS-04	46	39	12	0	2	0	0	85	2	41
2018	CS	53	33	10	2	1	0	0	87	3	240
2018	CS-02	53	32	12	1	2	0	0	85	3	107
2018	CS-03	49	36	10	2	1	0	1	86	4	81
2018	CS-04	57	38	5	0	0	0	0	95	0	37
2017	CS	54	33	8	3	2	0	0	87	5	285
2017	CS-02	53	35	9	2	1	0	0	87	4	142
2017	CS-03	52	35	7	4	2	0	0	86	6	95
2017	CS-04	66	21	6	3	3	0	0	88	6	33
2014	CS	61	24	11	3	1	0	0	86	3	277
2014	CS-02	61	23	13	2	1	0	0	83	3	144
2014	CS-03	63	25	12	0	0	0	0	88	0	76
2014	CS-04	63	24	5	8	0	0	0	87	8	38

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	38	17	11	5	0	0	67	16	239
2019	CS-02	18	43	18	12	9	0	0	61	20	103
2019	CS-03	35	35	18	10	1	1	0	71	11	83
2019	CS-04	34	34	12	15	5	0	0	68	20	41
2018	CS	28	43	16	9	4	0	0	71	13	239
2018	CS-02	19	44	24	8	5	0	0	63	13	106
2018	CS-03	30	44	10	13	2	0	0	74	16	82
2018	CS-04	42	39	11	6	3	0	0	81	8	36
2017	CS	29	39	12	12	8	0	0	68	20	285
2017	CS-02	20	39	16	13	11	0	0	59	25	142
2017	CS-03	37	42	8	10	3	0	0	79	13	95
2017	CS-04	42	34	3	12	9	0	0	76	21	33
2014	CS	20	41	16	15	8	0	0	62	22	277
2014	CS-02	17	39	17	15	10	0	1	57	25	144
2014	CS-03	20	49	13	13	5	0	0	68	18	76
2014	CS-04	29	37	16	13	5	0	0	66	18	38

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	43	17	8	4	0	71	12	239
2019	CS-02	18	44	25	6	7	0	62	13	103
2019	CS-03	37	40	13	7	1	1	78	9	83
2019	CS-04	29	49	5	12	5	0	78	17	41
2018	CS	33	37	17	9	4	0	70	13	242
2018	CS-02	26	33	23	11	6	1	60	17	108
2018	CS-03	32	38	15	12	4	0	70	16	82
2018	CS-04	46	43	11	0	0	0	89	0	37
2017	CS	32	33	16	12	8	0	65	20	285
2017	CS-02	25	33	20	12	10	0	58	22	142
2017	CS-03	38	35	12	11	5	0	73	16	95
2017	CS-04	33	30	12	15	9	0	63	24	33
2014	CS	27	34	21	14	4	0	61	18	277
2014	CS-02	23	37	19	15	6	0	60	22	144
2014	CS-03	36	30	21	13	0	0	66	13	76
2014	CS-04	26	32	21	16	5	0	58	21	38

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	42	18	8	5	1	0	69	13	237
2019	CS-02	19	43	20	10	7	1	0	63	17	103
2019	CS-03	35	40	13	6	4	1	0	77	10	82
2019	CS-04	23	38	28	8	5	0	0	60	13	40
2018	CS	32	37	15	12	5	0	0	69	16	240
2018	CS-02	31	33	21	8	7	0	1	64	15	107
2018	CS-03	26	46	7	17	4	0	0	72	21	81
2018	CS-04	43	32	16	5	3	0	0	76	8	37
2017	CS	29	37	16	11	6	1	0	67	17	285
2017	CS-02	24	40	15	12	7	1	1	65	19	142
2017	CS-03	34	37	17	7	5	0	0	70	13	95
2017	CS-04	34	30	18	9	9	0	0	63	18	33
2014	CS	27	40	20	10	2	0	0	68	13	277
2014	CS-02	26	42	19	10	2	0	0	68	12	144
2014	CS-03	26	42	20	8	4	0	0	68	12	76
2014	CS-04	29	34	18	18	0	0	0	63	18	38

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	44	10	5	2	0	83	7	239
2019	CS-02	39	45	9	6	2	0	83	8	103
2019	CS-03	41	41	10	5	2	1	83	7	83
2019	CS-04	29	54	12	2	2	0	83	5	41
2018	CS	43	35	14	5	4	0	78	9	242
2018	CS-02	45	32	11	6	6	0	78	11	108
2018	CS-03	39	38	15	6	2	0	77	9	82
2018	CS-04	43	43	11	3	0	0	86	3	37
2017	CS	39	43	11	4	4	0	82	8	285
2017	CS-02	37	46	11	3	3	0	84	6	142
2017	CS-03	44	36	12	5	3	0	80	8	95
2017	CS-04	31	48	9	6	6	0	79	12	33
2014	CS	37	40	16	6	2	0	76	8	277
2014	CS-02	35	42	15	6	3	0	76	9	144
2014	CS-03	37	41	17	5	0	0	78	5	76
2014	CS-04	39	34	13	11	3	0	74	13	38

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	39	18	9	5	0	0	67	15	238
2019	CS-02	31	45	14	7	3	1	0	76	10	103
2019	CS-03	27	33	23	7	9	0	1	60	16	82
2019	CS-04	20	41	22	12	5	0	0	61	17	41
2018	CS	35	32	16	11	5	0	0	68	16	241
2018	CS-02	38	34	15	10	3	0	0	72	13	106
2018	CS-03	35	33	14	10	7	0	1	69	17	84
2018	CS-04	30	30	22	14	5	0	0	59	19	37
2017	CS	32	34	19	9	4	0	1	67	13	285
2017	CS-02	38	33	17	8	3	0	1	72	11	142
2017	CS-03	30	36	22	11	1	0	0	66	12	95
2017	CS-04	9	37	27	9	15	3	0	47	25	33
2014	CS	31	39	15	11	4	0	0	70	15	277
2014	CS-02	33	42	14	6	5	0	1	75	11	144
2014	CS-03	32	34	14	14	5	0	0	66	20	76
2014	CS-04	21	42	13	21	3	0	0	63	24	38

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	32	37	11	5	1	1	17	45	238
2019	CS-02	12	23	40	16	6	2	2	22	36	102
2019	CS-03	11	36	37	10	4	1	1	14	48	83
2019	CS-04	17	49	29	5	0	0	0	5	66	41
2018	CS	14	28	37	16	3	0	1	20	43	243
2018	CS-02	12	22	42	19	4	0	1	23	35	108
2018	CS-03	12	33	34	16	4	0	2	20	46	83
2018	CS-04	22	32	35	11	0	0	0	11	54	37
2017	CS	15	26	38	14	4	1	2	19	42	284
2017	CS-02	15	20	40	16	6	2	2	22	36	141
2017	CS-03	11	35	38	14	1	0	2	15	46	95
2017	CS-04	21	31	33	6	9	0	0	15	52	33
2014	CS	11	36	36	12	2	0	3	14	49	276
2014	CS-02	11	31	36	14	2	1	5	17	45	144
2014	CS-03	11	38	38	11	1	0	1	12	49	76
2014	CS-04	11	46	32	5	5	0	0	11	57	37

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	12	21	34	21	7	4	2	30	35	239
2019	CS-02	11	17	28	27	11	5	2	41	29	103
2019	CS-03	12	20	40	19	4	4	1	24	34	83
2019	CS-04	15	27	41	12	2	0	2	15	43	41
2018	CS	14	21	35	18	9	2	2	28	36	243
2018	CS-02	10	16	38	21	10	4	1	33	27	108
2018	CS-03	16	25	33	16	7	0	4	24	43	83
2018	CS-04	14	22	41	19	5	0	0	24	35	37
2017	CS	18	18	33	20	6	2	4	27	38	285
2017	CS-02	17	18	29	20	8	4	4	31	38	142
2017	CS-03	17	15	39	23	3	0	3	27	32	95
2017	CS-04	21	18	42	12	6	0	0	18	40	33
2014	CS	18	31	26	15	5	1	3	21	51	277
2014	CS-02	17	26	27	17	6	3	5	24	47	144
2014	CS-03	14	30	32	16	5	0	3	22	46	76
2014	CS-04	24	45	16	11	5	0	0	16	68	38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	31	28	13	5	2	3	19	52	239
2019	CS-02	17	27	35	11	6	2	3	17	46	103
2019	CS-03	12	37	22	19	5	1	4	25	52	83
2019	CS-04	34	32	29	5	0	0	0	5	66	41
2018	CS	23	31	24	12	6	2	2	19	56	241
2018	CS-02	20	30	23	15	8	3	1	24	51	107
2018	CS-03	27	33	22	10	5	0	5	15	62	83
2018	CS-04	31	28	28	11	3	0	0	14	58	36
2017	CS	26	26	25	13	4	2	3	18	55	284
2017	CS-02	25	26	23	15	4	2	5	20	55	141
2017	CS-03	23	29	28	13	3	2	1	16	54	95
2017	CS-04	33	27	24	9	6	0	0	15	60	33
2014	CS	28	30	26	11	3	0	1	14	59	277
2014	CS-02	28	28	26	13	3	0	2	17	57	144
2014	CS-03	26	29	28	14	3	0	0	17	55	76
2014	CS-04	24	39	32	5	0	0	0	5	63	38

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	14	40	30	9	1	1	40	20	237
2019	CS-02	7	9	41	33	7	3	1	41	16	103
2019	CS-03	4	16	34	33	13	0	1	46	20	83
2019	CS-04	5	23	49	18	5	0	0	23	28	39
2018	CS	7	19	37	21	12	1	2	34	27	242
2018	CS-02	7	16	36	21	17	2	1	38	24	107
2018	CS-03	4	22	35	27	8	1	4	37	27	83
2018	CS-04	11	19	51	14	5	0	0	19	30	37
2017	CS	9	22	35	22	7	1	4	31	32	282
2017	CS-02	9	15	37	24	9	1	6	35	25	139
2017	CS-03	8	23	35	23	7	1	2	32	33	95
2017	CS-04	3	48	31	15	3	0	0	18	51	33
2014	CS	9	19	41	24	4	0	3	28	29	275
2014	CS-02	9	17	36	27	6	1	4	35	27	142
2014	CS-03	7	20	50	21	1	0	1	23	27	76
2014	CS-04	11	26	47	13	3	0	0	16	37	38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	26	30	15	9	1	3	25	44	239
2019	CS-02	14	23	31	20	7	2	3	29	39	103
2019	CS-03	14	25	34	12	13	0	1	26	40	83
2019	CS-04	29	27	27	7	7	0	2	15	58	41
2018	CS	18	32	27	11	7	1	2	19	53	241
2018	CS-02	17	32	25	15	7	2	2	23	51	108
2018	CS-03	22	33	26	9	9	0	1	18	56	81
2018	CS-04	16	30	38	8	3	3	3	11	49	37
2017	CS	25	30	26	12	4	1	2	17	56	284
2017	CS-02	23	28	30	11	4	1	4	16	53	141
2017	CS-03	23	32	25	16	2	0	2	18	56	95
2017	CS-04	33	37	12	9	6	3	0	16	72	33
2014	CS	26	33	25	10	3	0	3	13	61	277
2014	CS-02	23	33	24	13	3	1	3	17	58	144
2014	CS-03	24	32	26	14	1	0	3	16	57	76
2014	CS-04	39	34	26	0	0	0	0	0	74	38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	24	30	18	8	2	3	27	42	238
2019	CS-02	16	21	27	18	8	4	6	29	41	103
2019	CS-03	15	29	22	23	10	0	1	33	44	82
2019	CS-04	20	22	49	10	0	0	0	10	41	41
2018	CS	13	25	27	17	10	3	5	30	41	239
2018	CS-02	8	23	29	16	13	5	7	33	34	105
2018	CS-03	17	26	24	18	10	1	4	29	45	82
2018	CS-04	11	32	30	19	5	0	3	25	44	37
2017	CS	13	25	25	19	10	3	4	31	42	283
2017	CS-02	11	27	25	19	9	3	6	31	41	141
2017	CS-03	18	19	31	23	7	1	1	31	38	95
2017	CS-04	13	38	16	12	19	3	0	32	52	32
2014	CS	13	21	31	20	8	1	5	31	37	275
2014	CS-02	11	17	30	23	11	1	7	37	30	142
2014	CS-03	11	21	32	22	9	1	4	33	33	76
2014	CS-04	16	29	37	16	0	0	3	16	46	38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	26	32	14	5	2	1	19	48	239
2019	CS-02	19	28	28	16	5	3	1	21	49	103
2019	CS-03	19	17	41	13	6	1	2	20	38	83
2019	CS-04	27	37	29	7	0	0	0	7	63	41
2018	CS	17	31	31	12	5	2	2	18	49	242
2018	CS-02	14	28	30	16	8	3	1	25	44	107
2018	CS-03	17	33	31	13	2	1	2	16	51	83
2018	CS-04	27	24	38	5	3	0	3	8	53	37
2017	CS	23	27	27	14	5	2	3	19	52	284
2017	CS-02	25	25	23	16	6	1	4	23	53	141
2017	CS-03	21	26	36	13	1	2	1	14	49	95
2017	CS-04	24	43	21	6	6	0	0	12	66	33
2014	CS	21	25	34	14	3	1	2	17	48	277
2014	CS-02	17	26	35	14	3	2	3	18	45	144
2014	CS-03	18	24	38	16	3	0	1	19	43	76
2014	CS-04	29	26	29	13	0	0	3	14	57	38

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	12	38	28	13	3	2	43	18	238
2019	CS-02	4	11	38	27	15	4	2	44	15	103
2019	CS-03	5	11	35	28	17	2	1	47	16	82
2019	CS-04	2	20	39	34	2	0	2	38	23	41

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	19	12	9	5	0	3	73	15	239
2019	CS-02	49	18	13	10	7	0	4	70	17	103
2019	CS-03	54	19	11	8	4	0	4	76	13	83
2019	CS-04	46	24	15	7	7	0	0	71	15	41
2017	CS	48	22	11	11	6	0	1	71	18	285
2017	CS-02	42	23	15	11	8	1	2	66	19	142
2017	CS-03	50	25	6	11	6	0	1	77	17	95
2017	CS-04	51	21	9	15	3	0	0	73	18	33
2014	CS	46	24	13	12	3	0	1	71	15	277
2014	CS-02	45	24	13	13	3	1	1	70	16	144
2014	CS-03	50	26	12	9	3	0	0	76	12	76
2014	CS-04	50	18	16	11	5	0	0	68	16	38

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	36	19	9	3	6	1	67	13	239
2019	CS-02	22	33	20	9	4	9	3	63	14	103
2019	CS-03	28	34	23	8	0	7	0	66	9	83
2019	CS-04	29	41	15	10	5	0	0	71	15	41
2018	CS	24	33	22	9	4	6	2	62	14	242
2018	CS-02	18	29	28	9	6	7	4	52	17	108
2018	CS-03	28	41	18	7	1	4	1	72	9	83
2018	CS-04	27	32	16	16	0	8	0	65	18	37
2017	CS	22	35	20	7	7	5	3	62	16	285
2017	CS-02	18	32	22	8	9	7	3	56	20	142
2017	CS-03	27	32	22	5	6	3	4	64	12	95
2017	CS-04	24	51	12	6	3	3	0	78	9	33
2014	CS	30	30	19	7	7	4	4	65	15	277
2014	CS-02	27	30	19	8	8	4	5	62	17	144
2014	CS-03	36	33	16	5	5	4	1	72	11	76
2014	CS-04	37	29	16	8	8	0	3	68	16	38

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	34	11	7	5	1	0	77	12	238
2019	CS-02	34	36	11	9	9	0	1	71	18	102
2019	CS-03	43	35	13	6	1	1	0	79	7	83
2019	CS-04	56	24	10	2	5	2	0	83	8	41
2018	CS	40	30	14	10	5	1	1	71	15	240
2018	CS-02	30	28	19	12	7	2	2	60	20	108
2018	CS-03	44	37	11	6	1	1	0	81	7	82
2018	CS-04	54	24	8	11	3	0	0	78	14	37
2017	CS	41	35	10	8	5	1	0	77	13	285
2017	CS-02	32	35	13	11	7	2	0	68	18	142
2017	CS-03	50	34	6	6	4	0	0	83	11	95
2017	CS-04	63	27	3	3	3	0	0	91	6	33
2014	CS	45	30	11	7	6	0	0	76	13	277
2014	CS-02	40	33	12	8	7	1	0	73	15	144
2014	CS-03	53	26	12	5	3	0	1	80	8	76
2014	CS-04	50	24	11	5	11	0	0	74	16	38

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	36	8	4	1	0	0	87	5	239
2019	CS-02	46	38	9	5	2	0	1	84	7	103
2019	CS-03	51	39	7	4	0	0	0	89	4	83
2019	CS-04	59	29	7	0	2	2	0	90	3	41
2018	CS	47	34	12	6	0	0	1	82	6	242
2018	CS-02	40	33	18	6	1	0	2	75	8	108
2018	CS-03	54	33	6	7	0	0	0	87	7	83
2018	CS-04	51	35	14	0	0	0	0	86	0	37
2017	CS	37	43	10	6	3	1	0	81	9	284
2017	CS-02	31	44	13	7	3	1	0	76	10	141
2017	CS-03	45	42	6	3	3	0	0	87	6	95
2017	CS-04	43	42	6	9	0	0	0	85	9	33
2014	CS	40	44	8	6	3	0	0	84	9	276
2014	CS-02	37	42	8	10	3	0	1	80	13	143
2014	CS-03	42	47	7	3	1	0	0	89	4	76
2014	CS-04	42	42	11	0	5	0	0	84	5	38

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	42	11	6	1	1	0	82	7	238
2019	CS-02	27	47	16	9	2	0	0	74	11	103
2019	CS-03	46	41	6	5	0	2	0	89	5	83
2019	CS-04	45	43	5	3	3	3	0	90	5	40
2018	CS	37	38	17	5	2	1	0	76	7	242
2018	CS-02	29	42	19	5	4	2	1	72	9	108
2018	CS-03	42	35	16	5	1	1	0	78	6	83
2018	CS-04	43	35	22	0	0	0	0	78	0	37

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	30	18	4	2	2	2	76	6	237
2019	CS-02	32	31	20	8	3	3	3	68	11	102
2019	CS-03	42	34	19	2	0	1	1	78	2	83
2019	CS-04	70	20	8	0	3	0	0	90	3	40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	33	13	10	7	1	1	70	17	237
2019	CS-02	32	38	14	7	9	0	1	71	16	103
2019	CS-03	34	28	15	13	5	2	2	65	19	82
2019	CS-04	38	40	5	10	8	0	0	78	18	40
2018	CS	29	35	18	11	5	0	1	65	16	240
2018	CS-02	27	34	22	11	5	0	1	62	16	106
2018	CS-03	32	28	18	12	7	1	1	61	20	82
2018	CS-04	30	51	11	5	3	0	0	81	8	37
2017	CS	29	35	15	13	7	1	0	65	20	285
2017	CS-02	26	37	19	9	8	1	1	64	17	142
2017	CS-03	30	33	13	18	5	1	0	64	23	95
2017	CS-04	34	36	6	9	15	0	0	70	24	33
2014	CS	27	41	16	7	7	1	0	69	14	276
2014	CS-02	23	47	18	4	7	1	0	71	11	144
2014	CS-03	37	32	16	5	8	1	0	70	14	75
2014	CS-04	24	45	11	21	0	0	0	68	21	38

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	31	20	3	4	2	0	73	7	239
2019	CS-02	36	33	20	2	5	3	1	72	7	103
2019	CS-03	43	29	22	2	4	0	0	72	6	83
2019	CS-04	41	34	12	7	2	2	0	78	10	41
2018	CS	40	35	14	8	2	1	0	76	10	239
2018	CS-02	34	37	16	8	2	2	1	74	10	105
2018	CS-03	40	33	13	10	2	1	0	74	12	82
2018	CS-04	49	32	14	3	3	0	0	81	5	37
2017	CS	38	34	14	4	5	4	1	75	10	285
2017	CS-02	35	33	19	3	6	3	1	71	9	142
2017	CS-03	39	35	10	5	6	5	0	78	12	95
2017	CS-04	46	33	9	9	0	3	0	82	9	33
2014	CS	33	39	14	5	4	3	1	75	10	277
2014	CS-02	29	42	15	6	4	3	1	74	10	144
2014	CS-03	43	32	12	5	4	4	0	78	10	76
2014	CS-04	34	39	16	5	3	0	3	76	8	38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	32	13	8	5	1	0	73	14	238
2019	CS-02	36	35	15	3	9	1	1	73	12	102
2019	CS-03	45	27	13	13	2	0	0	71	16	83
2019	CS-04	39	29	12	10	5	5	0	72	15	41
2018	CS	35	33	17	10	5	0	0	69	14	239
2018	CS-02	30	36	19	8	6	1	1	67	13	106
2018	CS-03	37	31	16	11	5	0	0	68	16	81
2018	CS-04	43	32	16	8	0	0	0	76	8	37
2017	CS	35	37	12	8	6	2	0	73	15	285
2017	CS-02	28	40	15	8	6	2	0	70	14	142
2017	CS-03	41	34	8	11	5	1	0	75	16	95
2017	CS-04	43	33	6	6	9	3	0	78	16	33
2014	CS	33	40	14	7	5	0	0	73	12	277
2014	CS-02	29	44	14	9	4	1	0	73	13	144
2014	CS-03	38	33	18	5	5	0	0	71	11	76
2014	CS-04	39	42	11	3	3	0	3	84	5	38

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	14	7	3	4	0	3	86	7	238
2019	CS-02	70	17	5	2	3	0	4	90	5	102
2019	CS-03	70	10	8	5	4	0	4	83	9	83
2019	CS-04	63	17	10	2	7	0	0	80	10	41
2017	CS	67	21	5	3	3	0	1	89	6	285
2017	CS-02	58	29	6	2	3	1	1	89	5	142
2017	CS-03	74	15	5	1	4	0	1	89	5	95
2017	CS-04	76	12	0	9	3	0	0	88	12	33
2014	CS	64	20	9	4	2	0	1	84	6	277
2014	CS-02	63	21	9	3	2	1	1	86	5	144
2014	CS-03	61	18	13	5	3	0	0	79	8	76
2014	CS-04	66	21	3	8	3	0	0	87	11	38

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	24	9	3	3	2	2	85	6	237
2019	CS-02	50	25	14	4	6	1	1	76	10	103
2019	CS-03	59	23	8	4	1	1	4	86	5	83
2019	CS-04	72	26	0	0	0	3	0	100	0	39
2017	CS	44	30	11	4	6	4	3	78	10	285
2017	CS-02	38	31	13	5	6	5	3	75	11	142
2017	CS-03	43	33	12	3	5	1	3	79	9	95
2017	CS-04	61	24	3	3	5	3	0	88	9	33
2014	CS	41	32	12	4	5	4	3	78	9	277
2014	CS-02	38	34	10	3	6	5	4	80	9	144
2014	CS-03	53	26	12	5	1	1	1	81	7	76
2014	CS-04	29	42	18	3	5	0	3	73	8	38

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	29	11	3	1	2	0	84	4	238
2019	CS-02	47	37	9	4	1	2	0	86	5	102
2019	CS-03	54	22	17	4	0	2	1	79	4	83
2019	CS-04	61	24	7	0	5	2	0	88	5	41
2018	CS	49	26	16	5	4	0	0	75	9	239
2018	CS-02	43	25	23	5	4	1	0	68	9	105
2018	CS-03	50	27	10	7	5	0	1	78	12	82
2018	CS-04	57	30	11	3	0	0	0	86	3	37
2017	CS	46	29	13	3	5	4	0	78	9	285
2017	CS-02	41	30	15	4	6	5	0	75	10	142
2017	CS-03	48	33	10	2	5	2	0	83	8	95
2017	CS-04	55	18	12	5	6	3	0	76	12	33

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	34	12	6	4	1	0	78	10	238
2019	CS-02	39	36	13	5	6	1	0	76	11	102
2019	CS-03	45	29	14	6	4	1	1	75	10	83
2019	CS-04	44	39	5	10	2	0	0	83	12	41
2018	CS	42	25	19	8	6	0	1	67	14	240
2018	CS-02	37	25	25	8	5	1	0	63	12	106
2018	CS-03	43	20	18	11	6	0	2	64	18	82
2018	CS-04	51	30	11	5	3	0	0	81	8	37
2017	CS	42	29	13	8	6	2	0	73	14	285
2017	CS-02	38	31	15	7	6	2	0	71	14	142
2017	CS-03	45	29	8	10	5	2	0	76	15	95
2017	CS-04	46	27	15	5	6	0	0	73	12	33
2014	CS	38	35	18	5	4	0	0	73	9	277
2014	CS-02	36	37	17	7	2	1	0	74	9	144
2014	CS-03	47	26	20	3	4	0	0	74	7	76
2014	CS-04	29	50	13	3	5	0	0	79	8	38

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	40	25	10	4	4	3	57	15	91
2019	CS-03	7	44	26	12	5	2	5	55	18	43
2019	CS-04	21	35	26	9	0	6	3	61	10	34

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	30	25	8	4	9	0	58	14	236
2019	CS-02	18	29	27	8	6	12	0	54	15	103
2019	CS-03	27	32	23	9	4	6	0	62	13	82
2019	CS-04	21	28	31	8	3	8	3	54	11	39
2018	CS	26	30	20	11	5	8	0	60	18	244
2018	CS-02	20	30	22	10	6	11	0	56	19	108
2018	CS-03	35	31	14	11	6	4	0	68	17	84
2018	CS-04	24	30	27	14	0	5	0	57	14	37
2017	CS	17	29	26	11	8	9	0	51	21	283
2017	CS-02	13	26	28	11	10	13	0	44	24	140
2017	CS-03	22	33	25	9	5	5	0	58	16	95
2017	CS-04	15	33	21	21	6	3	0	50	28	33
2014	CS	14	32	26	11	6	11	0	51	19	277
2014	CS-02	12	33	29	7	8	10	0	50	17	144
2014	CS-03	16	30	25	8	4	17	0	56	14	76
2014	CS-04	16	29	24	24	3	5	0	47	28	38

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	29	26	16	6	3	0	50	23	234
2019	CS-02	16	25	31	17	8	4	0	42	25	103
2019	CS-03	19	37	22	15	6	1	0	56	21	81
2019	CS-04	24	24	26	18	5	0	3	49	24	38
2018	CS	21	27	27	15	8	2	0	49	24	244
2018	CS-02	18	28	28	12	9	6	0	48	23	108
2018	CS-03	27	26	19	17	11	0	0	54	27	84
2018	CS-04	16	24	38	19	3	0	0	41	22	37
2017	CS	14	29	26	16	13	2	0	45	29	283
2017	CS-02	10	26	28	19	14	2	0	37	34	140
2017	CS-03	21	34	25	11	9	0	0	55	20	95
2017	CS-04	12	24	31	18	9	6	0	39	29	33
2014	CS	11	26	24	21	12	7	0	39	34	277
2014	CS-02	9	28	24	17	13	8	0	41	33	144
2014	CS-03	14	25	25	20	8	8	0	43	30	76
2014	CS-04	11	21	24	32	13	0	0	32	45	38

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	30	29	20	8	4	0	40	30	236
2019	CS-02	12	22	33	22	7	4	0	35	30	103
2019	CS-03	5	37	24	20	10	5	0	44	31	82
2019	CS-04	8	31	33	13	10	3	3	41	24	39
2018	CS	13	28	27	18	10	4	0	43	29	243
2018	CS-02	13	28	30	15	10	5	0	43	26	108
2018	CS-03	14	29	24	18	11	5	0	45	30	84
2018	CS-04	11	25	25	33	6	0	0	36	39	36
2017	CS	11	22	30	19	14	4	0	34	35	281
2017	CS-02	6	18	33	21	15	6	1	26	39	140
2017	CS-03	18	28	26	15	12	2	0	47	27	94
2017	CS-04	6	22	31	28	9	3	0	29	38	32
2014	CS	7	20	29	18	17	8	0	29	39	277
2014	CS-02	8	21	29	13	19	10	0	32	35	144
2014	CS-03	8	21	29	18	14	9	0	32	36	76
2014	CS-04	0	18	37	29	13	3	0	19	43	38

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	32	25	20	11	3	0	41	32	236
2019	CS-02	11	28	25	19	15	2	0	40	35	103
2019	CS-03	6	33	28	22	10	1	0	40	32	82
2019	CS-04	3	41	18	21	8	8	3	49	31	39
2018	CS	11	30	20	25	12	2	0	42	38	244
2018	CS-02	12	28	21	26	8	4	1	42	36	108
2018	CS-03	12	29	17	25	17	1	0	41	42	84
2018	CS-04	5	38	22	19	16	0	0	43	35	37
2017	CS	12	28	25	19	12	4	0	41	33	283
2017	CS-02	7	26	25	24	11	7	0	35	38	140
2017	CS-03	20	32	25	14	8	1	0	52	22	95
2017	CS-04	12	24	21	18	21	3	0	38	40	33
2014	CS	8	29	27	21	13	3	0	38	35	277
2014	CS-02	6	30	30	19	10	5	0	38	31	144
2014	CS-03	11	32	29	16	13	0	0	42	29	76
2014	CS-04	8	32	18	29	13	0	0	39	42	38

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	33	18	2	0	4	0	79	3	239
2019	CS-02	41	33	17	2	0	7	0	79	2	103
2019	CS-03	47	30	20	0	0	1	1	79	0	83
2019	CS-04	44	27	15	7	2	5	0	74	10	41

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	47	21	14	3	1	0	62	17	237
2019	CS-02	11	46	27	9	4	3	0	59	13	102
2019	CS-03	17	49	16	15	4	0	0	66	18	82
2019	CS-04	15	44	20	20	2	0	0	59	22	41
2018	CS	15	37	23	15	8	2	0	53	23	243
2018	CS-02	16	34	26	17	6	1	1	50	23	107
2018	CS-03	14	40	20	12	10	4	0	57	22	84
2018	CS-04	14	35	24	19	8	0	0	49	27	37
2017	CS	16	35	27	14	7	1	0	52	21	282
2017	CS-02	14	31	29	14	10	1	1	46	24	140
2017	CS-03	19	41	26	11	2	1	0	61	13	95
2017	CS-04	13	38	22	21	6	0	0	50	28	32
2014	CS	13	35	30	15	5	2	0	49	20	277
2014	CS-02	15	33	29	13	7	3	0	50	20	144
2014	CS-03	13	37	33	14	1	1	0	51	16	76
2014	CS-04	8	37	34	18	3	0	0	45	21	38

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	28	33	22	8	3	35	31	236
2019	CS-02	8	25	36	19	9	3	34	28	102
2019	CS-03	6	32	27	23	9	4	39	33	82
2019	CS-04	5	23	40	28	5	0	28	33	40

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	40	21	7	5	5	2	66	12	238
2019	CS-02	14	33	27	10	5	8	4	53	16	103
2019	CS-03	24	46	18	4	5	2	0	73	9	82
2019	CS-04	29	44	12	7	5	2	0	75	13	41
2018	CS	24	38	16	12	5	3	2	66	17	243
2018	CS-02	21	36	21	8	7	6	2	61	16	107
2018	CS-03	27	37	14	14	4	1	2	67	19	84
2018	CS-04	22	54	8	14	3	0	0	76	16	37
2017	CS	21	40	18	9	7	5	0	64	17	282
2017	CS-02	13	36	21	11	10	9	0	54	23	140
2017	CS-03	24	46	16	9	3	1	0	71	13	95
2017	CS-04	41	38	13	3	6	0	0	79	9	32
2014	CS	28	33	19	10	4	5	1	66	14	277
2014	CS-02	27	30	19	12	6	5	1	61	19	144
2014	CS-03	28	34	22	7	1	7	1	67	9	76
2014	CS-04	34	39	13	8	3	3	0	76	11	38

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	42	26	5	3	2	66	8	237
2019	CS-02	20	38	28	4	6	4	60	10	102
2019	CS-03	24	45	22	6	1	1	70	7	82
2019	CS-04	22	41	29	5	2	0	63	7	41
2018	CS	26	41	19	9	3	3	68	12	241
2018	CS-02	23	40	21	7	5	3	65	13	107
2018	CS-03	30	39	15	12	1	2	71	14	82
2018	CS-04	22	43	24	5	3	3	67	8	37

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	23	23	16	14	10	4	38	35	238
2019	CS-02	7	20	23	18	17	13	4	32	41	102
2019	CS-03	10	24	28	12	13	7	6	39	29	83
2019	CS-04	12	27	17	20	12	10	2	44	36	41
2018	CS	13	19	26	15	12	12	2	38	32	242
2018	CS-02	12	17	28	14	14	12	2	34	33	106
2018	CS-03	14	20	21	15	13	12	4	41	34	84
2018	CS-04	14	24	30	19	5	8	0	41	26	37
2017	CS	9	20	24	14	19	11	3	34	38	283
2017	CS-02	5	22	20	16	21	13	2	32	45	141
2017	CS-03	8	18	32	13	15	9	5	31	32	95
2017	CS-04	22	18	16	13	22	10	0	44	38	32
2014	CS	10	20	23	17	18	10	2	34	39	277
2014	CS-02	14	17	24	14	17	12	2	36	35	144
2014	CS-03	8	24	22	13	20	11	3	36	38	76
2014	CS-04	5	24	21	26	18	3	3	31	47	38

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	28	20	18	15	1	0	46	34	239
2019	CS-02	16	28	20	16	18	2	0	45	35	103
2019	CS-03	17	29	25	16	12	0	1	46	28	83
2019	CS-04	17	27	10	32	12	2	0	45	45	41
2018	CS	17	32	19	16	14	0	1	49	31	243
2018	CS-02	16	29	21	18	15	0	1	45	33	107
2018	CS-03	14	35	19	17	14	1	0	49	31	84
2018	CS-04	24	32	16	14	11	0	3	58	25	37
2017	CS	18	27	22	19	12	1	0	46	32	283
2017	CS-02	14	20	28	19	16	3	1	35	36	140
2017	CS-03	23	36	19	16	6	0	0	59	22	95
2017	CS-04	24	34	0	24	18	0	0	58	42	33
2014	CS	12	30	25	18	13	3	0	43	32	277
2014	CS-02	13	30	24	17	14	3	0	44	32	144
2014	CS-03	9	30	29	18	11	3	0	41	30	76
2014	CS-04	8	29	24	26	11	3	0	38	38	38

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	12	24	19	19	24	1	0	37	44	238
2019	CS-02	8	15	26	18	31	2	0	23	50	103
2019	CS-03	15	30	11	23	21	0	0	45	44	82
2019	CS-04	17	32	15	20	17	0	0	49	37	41
2018	CS	17	21	20	16	23	1	2	39	40	242
2018	CS-02	13	19	21	15	28	1	3	33	45	107
2018	CS-03	19	23	21	17	19	1	0	42	36	84
2018	CS-04	19	31	14	19	11	0	6	53	32	36
2017	CS	12	20	19	18	26	2	2	34	46	283
2017	CS-02	6	18	19	19	31	4	2	26	54	141
2017	CS-03	20	22	25	14	17	0	2	43	31	95
2017	CS-04	19	25	3	19	31	0	3	45	52	32
2014	CS	9	25	19	18	27	2	0	35	46	276
2014	CS-02	8	24	20	15	31	1	0	33	47	144
2014	CS-03	11	25	16	23	23	3	0	37	47	75
2014	CS-04	5	29	21	16	29	0	0	34	45	38

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	26	14	3	1	1	5	80	5	239
2019	CS-02	50	22	10	4	2	2	10	82	7	103
2019	CS-03	47	35	12	2	1	1	1	84	4	83
2019	CS-04	46	17	32	2	0	0	2	65	3	41

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	13	12	7	10	1	12	66	20	239
2019	CS-02	39	15	9	9	12	3	15	65	25	103
2019	CS-03	43	17	13	6	10	0	11	68	18	83
2019	CS-04	51	5	15	5	12	0	12	64	19	41

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	24	19	10	4	2	4	65	15	237
2019	CS-02	30	23	18	14	4	5	7	60	20	102
2019	CS-03	39	27	20	11	4	0	0	65	14	83
2019	CS-04	37	29	24	2	5	0	2	68	8	41

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	21	20	12	6	4	5	59	20	238
2019	CS-02	29	19	17	14	7	5	9	56	24	103
2019	CS-03	37	20	19	11	7	4	1	61	19	83
2019	CS-04	32	20	32	10	2	2	2	54	13	41

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	20	14	8	6	5	8	69	16	237
2019	CS-02	32	21	15	8	6	6	13	65	17	103
2019	CS-03	43	21	15	10	4	5	4	69	15	82
2019	CS-04	48	20	13	8	8	0	5	71	16	40

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	19	8	2	3	4	7	86	5	238
2019	CS-02	49	23	10	1	1	8	9	86	2	103
2019	CS-03	63	17	10	2	4	1	4	84	6	83
2019	CS-04	68	13	5	3	5	0	8	86	8	40

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	14	8	1	2	7	7	87	3	239
2019	CS-02	57	16	7	1	2	8	10	88	4	103
2019	CS-03	61	16	8	0	4	5	6	86	4	83
2019	CS-04	66	10	7	2	0	10	5	89	3	41

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	10	6	1	2	4	12	90	3	239
2019	CS-02	54	15	5	2	3	7	15	88	6	103
2019	CS-03	71	7	6	0	1	2	12	92	1	83
2019	CS-04	73	7	10	0	0	2	7	89	0	41

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	41	24	11	3	5	0	60	15	238
2019	CS-02	12	41	23	17	2	5	0	55	20	103
2019	CS-03	22	37	26	5	5	6	0	62	10	82
2019	CS-04	10	51	27	7	2	2	0	63	10	41
2018	CS	19	36	24	13	5	2	0	56	19	242
2018	CS-02	11	32	29	17	6	4	1	46	24	106
2018	CS-03	21	38	17	15	7	1	0	60	23	84
2018	CS-04	32	32	30	3	0	3	0	67	3	37
2017	CS	11	41	26	11	8	3	0	53	20	283
2017	CS-02	6	34	30	15	11	4	0	42	27	140
2017	CS-03	14	47	23	6	5	4	0	64	12	95
2017	CS-04	18	52	18	9	3	0	0	70	12	33

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	42	16	8	2	3	74	10	238
2019	CS-02	21	43	20	7	3	6	68	10	103
2019	CS-03	34	43	13	7	1	1	78	9	82
2019	CS-04	34	41	15	10	0	0	76	10	41
2018	CS	37	40	17	2	2	2	79	4	242
2018	CS-02	28	39	23	2	3	5	71	5	107
2018	CS-03	38	45	12	2	1	1	84	4	84
2018	CS-04	43	43	11	3	0	0	86	3	37
2017	CS	32	39	19	5	4	2	72	8	282
2017	CS-02	28	35	23	6	4	3	66	11	141
2017	CS-03	35	46	13	3	2	1	82	5	94
2017	CS-04	25	46	19	3	6	0	72	9	32
2014	CS	33	42	13	5	3	4	78	8	276
2014	CS-02	32	40	16	4	3	4	75	8	144
2014	CS-03	37	40	11	7	3	3	79	10	75
2014	CS-04	29	50	13	3	3	3	81	5	38

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	38	18	2	2	5	0	76	4	239
2019	CS-02	26	38	24	1	2	9	0	70	3	103
2019	CS-03	41	35	14	2	2	4	1	80	5	83
2019	CS-04	34	51	10	5	0	0	0	85	5	41
2018	CS	38	33	19	5	0	4	0	74	6	242
2018	CS-02	34	31	23	6	0	6	0	69	6	108
2018	CS-03	39	36	16	6	1	1	1	77	7	83
2018	CS-04	43	32	19	3	0	3	0	78	3	37
2017	CS	28	39	18	5	4	5	1	72	10	285
2017	CS-02	22	39	19	7	7	5	1	65	15	142
2017	CS-03	32	45	15	0	2	5	1	82	2	95
2017	CS-04	46	27	12	9	0	6	0	77	10	33
2014	CS	35	35	18	3	2	6	0	75	6	277
2014	CS-02	33	32	24	3	3	6	0	69	6	144
2014	CS-03	43	37	13	1	1	4	0	84	3	76
2014	CS-04	32	45	13	5	3	3	0	78	8	38

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	41	13	6	1	1	0	79	7	238
2019	CS-02	27	49	17	5	2	1	0	76	7	103
2019	CS-03	43	37	11	7	0	1	0	82	7	83
2019	CS-04	41	37	15	7	0	0	0	78	7	41
2018	CS	40	39	15	4	2	0	0	80	5	243
2018	CS-02	32	40	20	6	2	0	0	72	7	108
2018	CS-03	40	42	13	1	2	1	0	83	4	84
2018	CS-04	57	35	5	3	0	0	0	92	3	37
2017	CS	34	42	15	5	3	1	0	77	8	283
2017	CS-02	26	41	21	6	4	1	0	68	10	140
2017	CS-03	39	44	11	3	2	1	0	84	5	95
2017	CS-04	49	36	6	3	3	3	0	87	6	33
2014	CS	31	40	18	6	3	1	0	72	9	277
2014	CS-02	30	43	16	5	5	1	1	74	10	144
2014	CS-03	34	34	24	5	1	1	0	69	7	76
2014	CS-04	29	42	21	5	3	0	0	71	8	38

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	36	22	9	3	2	65	13	238
2019	CS-02	23	36	25	8	6	2	60	14	103
2019	CS-03	29	39	20	10	0	2	70	10	82
2019	CS-04	27	29	24	12	5	2	58	18	41
2018	CS	27	34	25	9	4	1	62	13	242
2018	CS-02	25	32	28	11	4	0	57	15	108
2018	CS-03	28	30	27	7	6	2	59	14	83
2018	CS-04	30	49	19	3	0	0	78	3	37
2017	CS	24	38	24	7	7	0	62	13	283
2017	CS-02	22	34	30	6	7	1	57	13	140
2017	CS-03	29	42	16	7	5	0	72	13	95
2017	CS-04	18	46	21	9	6	0	64	15	33
2014	CS	23	35	23	12	5	1	59	18	277
2014	CS-02	22	38	24	9	6	1	61	15	144
2014	CS-03	26	34	25	11	3	1	61	13	76
2014	CS-04	21	29	18	24	8	0	50	32	38

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	40	19	11	3	1	0	67	13	237
2019	CS-02	21	44	18	11	5	1	0	66	16	103
2019	CS-03	28	40	19	11	0	1	1	70	11	81
2019	CS-04	24	34	27	10	2	2	0	60	13	41
2018	CS	29	33	24	10	4	1	0	62	14	242
2018	CS-02	28	31	26	11	4	0	0	59	15	108
2018	CS-03	28	34	23	6	7	2	0	63	14	83
2018	CS-04	27	43	24	5	0	0	0	70	5	37
2017	CS	26	37	22	8	7	0	0	63	15	284
2017	CS-02	22	33	26	9	9	1	0	56	18	141
2017	CS-03	32	40	18	5	5	0	0	72	11	95
2017	CS-04	28	43	15	9	6	0	0	70	15	33
2014	CS	23	35	22	14	5	1	0	58	19	277
2014	CS-02	23	35	22	13	6	1	0	59	19	144
2014	CS-03	21	42	20	13	1	3	0	65	15	76
2014	CS-04	24	24	26	21	5	0	0	47	26	38

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	32	18	11	5	3	1	65	16	239
2019	CS-02	31	29	20	13	6	0	1	61	19	103
2019	CS-03	33	33	14	11	4	5	1	69	15	83
2019	CS-04	22	39	22	7	7	2	0	63	15	41
2018	CS	29	28	24	12	4	1	0	58	17	241
2018	CS-02	31	28	25	12	4	1	0	59	16	108
2018	CS-03	30	24	24	15	5	1	0	56	20	82
2018	CS-04	27	41	24	5	0	3	0	69	6	37
2017	CS	32	28	20	11	6	3	0	63	17	282
2017	CS-02	33	26	24	9	5	4	0	61	14	139
2017	CS-03	29	34	16	14	6	1	0	64	20	95
2017	CS-04	37	21	21	12	3	3	3	62	16	33
2014	CS	33	23	21	11	8	4	0	59	19	277
2014	CS-02	30	31	21	10	6	3	1	63	16	144
2014	CS-03	41	17	20	13	7	3	0	59	20	76
2014	CS-04	26	16	24	11	16	8	0	46	29	38

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	28	42	29	239
2019	CS-02	18	53	28	103
2019	CS-03	34	40	27	83
2019	CS-04	37	27	37	41
2018	CS	30	38	32	244
2018	CS-02	20	46	33	108
2018	CS-03	36	30	35	84
2018	CS-04	32	43	24	37
2017	CS	25	47	28	285
2017	CS-02	23	48	30	142
2017	CS-03	26	47	26	95
2017	CS-04	27	43	30	33
2014	CS	25	43	32	277
2014	CS-02	22	49	30	144
2014	CS-03	22	43	34	76
2014	CS-04	47	29	24	38

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	24	35	28	4	3	6	68
2019	CS-02	32	21	26	5	0	16	19
2019	CS-03	18	36	32	7	4	4	28
2019	CS-04	27	53	20	0	0	0	15
2018	CS	17	32	32	1	7	11	72
2018	CS-02	23	32	32	0	0	14	22
2018	CS-03	10	40	30	3	3	13	30
2018	CS-04	25	25	25	0	17	8	12
2017	CS	19	29	42	1	1	7	72
2017	CS-02	19	28	38	3	3	9	32
2017	CS-03	24	28	44	0	0	4	25
2014	CS	26	25	30	14	9999	4	69
2014	CS-02	29	26	23	16	9999	6	31
2014	CS-03	24	29	35	6	9999	6	17
2014	CS-04	22	22	39	17	9999	0	18

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	47	12	5	3	0	80	8	238
2019	CS-02	28	46	16	8	3	0	74	11	103
2019	CS-03	30	51	12	4	2	1	82	6	83
2019	CS-04	41	51	5	2	0	0	93	2	41

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	32	9	1	2	5	87	3	237
2019	CS-02	42	38	10	2	0	8	87	2	102
2019	CS-03	55	24	12	0	5	4	83	5	83
2019	CS-04	59	32	5	2	0	2	93	3	41

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	10	90	239
2019	CS-02	8	92	103
2019	CS-03	12	88	83
2019	CS-04	12	88	41
2018	CS	9	91	244
2018	CS-02	12	88	108
2018	CS-03	8	92	84

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	46	54	24
2018	CS	55	45	22
2018	CS-02	46	54	13

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	58	42	24
2018	CS	77	23	22

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	24
2019	CS-03	100	10
2018	CS	100	22
2018	CS-02	100	13

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	38	63	24
2018	CS	23	77	22

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	21	79	24
2018	CS	32	68	22
2018	CS-02	46	54	13

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	42	58	24
2018	CS	50	50	22
2018	CS-02	46	54	13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	38	63	24
2018	CS	36	64	22

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	58	42	24
2018	CS	45	55	22
2018	CS-02	54	46	13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	38	63	24
2018	CS	27	73	22

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CS	100	24
2019	CS-03	100	10
2018	CS	100	22
2018	CS-02	100	13

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	24
2018	CS	45	55	22
2018	CS-02	54	46	13

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	21	79	24
2018	CS	23	77	22

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	21	79	24

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	46	54	24
2019	CS-03	50	50	10
2018	CS	45	55	22

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	25	75	24

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	25	75	24
2018	CS	23	77	22

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	24
2019	CS-03	0	100	10

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	24
2018	CS	27	73	22
2018	CS-02	38	62	13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	14	86	238
2019	CS-02	10	90	103
2019	CS-03	20	80	83
2019	CS-04	13	88	40

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	13	27	5	5	31	6	41	16	238
2019	CS-02	16	9	23	3	6	33	11	43	16	103
2019	CS-03	8	16	33	8	2	31	1	36	16	83
2019	CS-04	13	18	28	8	5	28	3	43	18	40
2018	CS	13	15	28	6	5	24	9	42	16	243
2018	CS-02	15	15	30	8	5	17	10	41	18	107
2018	CS-03	8	13	30	6	5	29	10	35	17	84
2018	CS-04	11	22	24	0	5	32	5	52	9	37
2017	CS	12	15	26	4	9	25	9	41	20	285
2017	CS-02	11	13	26	4	9	28	9	38	20	142
2017	CS-03	11	18	26	3	7	23	12	44	16	95
2017	CS-04	12	15	27	15	9	15	6	35	30	33
2014	CS	14	11	21	8	7	31	8	41	24	277
2014	CS-02	14	12	17	9	8	31	8	44	28	144
2014	CS-03	17	9	24	7	5	28	11	43	19	76
2014	CS-04	11	13	26	8	5	32	5	38	21	38

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	33	19	8	3	15	1	65	12	239
2019	CS-02	22	23	17	10	4	22	2	60	18	103
2019	CS-03	22	40	22	8	1	7	0	66	10	83
2019	CS-04	24	37	20	5	0	12	2	71	6	41
2018	CS	21	31	24	6	2	13	2	61	10	242
2018	CS-02	24	28	24	8	5	10	2	59	14	106
2018	CS-03	17	31	26	7	1	14	4	58	10	84
2018	CS-04	22	32	27	3	0	16	0	65	3	37
2017	CS	20	31	21	6	6	14	3	62	14	285
2017	CS-02	19	23	25	6	6	18	4	54	15	142
2017	CS-03	18	42	16	4	6	11	3	70	12	95
2017	CS-04	27	27	24	9	3	6	3	60	13	33
2014	CS	18	23	26	8	5	17	2	51	17	276
2014	CS-02	21	20	26	8	6	17	3	51	17	144
2014	CS-03	17	29	21	11	3	17	3	57	16	76
2014	CS-04	16	30	30	5	5	14	0	53	13	37

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	8	92	239
2019	CS-02	6	94	103
2019	CS-03	7	93	83
2019	CS-04	15	85	41
2018	CS	8	92	243
2018	CS-02	10	90	108
2018	CS-03	8	92	84

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	56	44	18
2018	CS	30	70	20

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	18
2018	CS	100	20
2018	CS-02	100	11

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	18

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	56	44	18
2018	CS	25	75	20

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	39	61	18
2018	CS	35	65	20

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	18
2018	CS	100	20
2018	CS-02	100	11

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	28	72	18

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	18
2018	CS	100	20
2018	CS-02	100	11

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	18

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	CS	100	18
2018	CS	100	20
2018	CS-02	100	11

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	18
2018	CS	30	70	20

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	18

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	18

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	61	39	18
2018	CS	70	30	20

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2019	CS	100	16
2018	CS	100	19
2018	CS-02	100	10

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2019	CS	100	16
2018	CS	100	19
2018	CS-02	100	10

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2019	CS	100	16
2018	CS	100	19
2018	CS-02	100	10

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	31	69	16
2018	CS	37	63	19

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	16
2018	CS	42	58	19

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2019	CS	100	16
2018	CS	100	19
2018	CS-02	100	10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	8	92	239
2019	CS-02	9	91	103
2019	CS-03	7	93	83
2019	CS-04	12	88	41

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	15	29	4	2	34	4	43	10	239
2019	CS-02	15	15	22	5	3	35	6	49	13	103
2019	CS-03	7	17	36	4	2	31	2	36	9	83
2019	CS-04	10	12	37	5	0	34	2	35	8	41
2018	CS	13	16	28	3	3	28	8	46	10	243
2018	CS-02	15	19	31	3	6	19	8	46	11	108
2018	CS-03	10	15	26	4	2	35	8	44	10	84
2018	CS-04	16	14	30	3	0	35	3	48	4	37
2017	CS	11	18	27	2	4	30	7	46	11	285
2017	CS-02	10	17	28	4	5	30	6	42	13	142
2017	CS-03	8	19	27	1	5	28	10	45	10	95
2017	CS-04	18	15	30	3	0	27	6	51	5	33
2014	CS	15	12	23	3	5	33	9	47	14	277
2014	CS-02	15	9	19	6	7	34	10	42	23	144
2014	CS-03	20	14	28	1	1	29	7	53	4	76
2014	CS-04	13	16	26	0	5	32	8	48	9	38

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	31	22	4	2	18	1	66	7	237
2019	CS-02	21	25	20	6	3	23	1	62	12	103
2019	CS-03	24	34	28	2	1	10	0	65	4	82
2019	CS-04	20	37	17	5	0	20	2	72	6	41
2018	CS	22	30	28	2	2	14	2	62	5	243
2018	CS-02	23	29	27	5	2	12	3	61	8	108
2018	CS-03	18	30	31	0	4	14	4	58	4	84
2018	CS-04	30	27	24	3	0	16	0	68	3	37
2017	CS	21	32	22	3	4	16	2	65	8	285
2017	CS-02	19	23	27	4	5	20	1	54	11	142
2017	CS-03	19	43	17	3	3	11	4	73	7	95
2017	CS-04	31	34	24	0	0	12	0	73	0	33
2014	CS	21	24	25	5	4	18	3	57	11	277
2014	CS-02	21	23	23	7	5	17	4	56	15	144
2014	CS-03	25	26	24	1	3	18	3	65	5	76
2014	CS-04	21	29	26	3	3	18	0	61	6	38

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	27	22	13	14	0	2	50	27	237
2019	CS-02	23	26	20	16	12	0	3	51	28	103
2019	CS-03	25	28	23	14	10	0	0	53	23	81
2019	CS-04	20	27	20	10	22	0	2	48	33	41
2018	CS	20	24	23	10	21	1	1	45	32	243
2018	CS-02	20	21	29	9	21	0	1	41	30	107
2018	CS-03	25	27	11	11	23	2	1	54	35	84
2018	CS-04	11	24	32	11	19	0	3	36	31	37
2017	CS	20	21	20	14	22	1	3	43	37	285
2017	CS-02	18	22	18	14	25	1	2	42	40	142
2017	CS-03	24	21	22	16	16	0	1	46	32	95
2017	CS-04	18	15	24	9	24	0	9	37	36	33

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	30	32	13	7	0	1	47	20	238
2019	CS-02	23	32	29	10	5	0	1	55	15	102
2019	CS-03	14	30	34	12	10	0	0	45	22	83
2019	CS-04	7	29	34	20	7	0	2	38	28	41
2018	CS	20	25	28	17	10	0	0	45	27	241
2018	CS-02	24	25	26	17	8	0	0	49	25	106
2018	CS-03	17	29	30	15	10	0	0	45	25	84
2018	CS-04	8	19	33	22	17	0	0	28	39	36
2017	CS	16	24	29	20	11	1	1	40	31	284
2017	CS-02	15	28	29	19	7	1	1	44	27	142
2017	CS-03	18	21	29	20	12	0	0	39	32	94
2017	CS-04	15	9	30	30	12	0	3	25	43	33

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	36	26	8	6	0	1	59	14	234
2019	CS-02	26	37	24	6	5	0	2	64	11	100
2019	CS-03	25	36	23	6	10	0	0	60	16	81
2019	CS-04	7	37	34	15	5	0	2	45	20	41
2018	CS	20	30	23	16	9	0	2	51	25	240
2018	CS-02	21	35	20	16	6	0	2	57	23	104
2018	CS-03	23	27	21	14	11	0	4	52	26	84
2018	CS-04	11	24	35	22	8	0	0	35	30	37
2017	CS	18	29	24	19	8	1	1	48	27	285
2017	CS-02	17	34	18	21	8	1	1	52	29	142
2017	CS-03	17	30	29	16	7	0	1	47	23	95
2017	CS-04	21	9	40	21	9	0	0	31	30	33

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	27	27	19	10	0	1	43	30	237
2019	CS-02	21	24	26	18	8	1	1	47	27	103
2019	CS-03	13	30	29	16	11	0	0	44	27	82
2019	CS-04	10	20	18	33	18	0	3	31	51	40
2018	CS	17	21	25	19	15	1	2	39	36	240
2018	CS-02	17	21	28	18	12	3	1	40	32	105
2018	CS-03	20	22	22	16	18	0	2	43	35	83
2018	CS-04	5	16	27	27	22	0	3	22	50	37
2017	CS	12	26	23	21	16	0	2	39	37	283
2017	CS-02	12	30	19	21	14	1	3	43	37	141
2017	CS-03	14	24	23	24	13	0	2	39	37	94
2017	CS-04	3	21	27	15	30	0	3	25	46	33

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	31	15	4	2	0	7	77	6	239
2019	CS-02	45	35	6	3	3	0	9	87	6	103
2019	CS-03	41	29	22	2	1	0	5	73	4	83
2019	CS-04	32	29	27	2	2	0	7	66	5	41
2018	CS	45	23	12	11	3	1	5	72	15	242
2018	CS-02	50	21	9	13	2	1	5	74	16	107
2018	CS-03	45	25	11	8	4	1	6	75	13	83
2018	CS-04	32	24	24	11	5	0	3	58	17	37
2017	CS	38	28	13	9	2	1	8	72	13	285
2017	CS-02	35	27	15	8	2	2	10	71	11	142
2017	CS-03	42	27	11	12	2	0	6	74	15	95
2017	CS-04	31	33	18	9	3	0	6	68	12	33

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	32	23	7	4	1	2	66	11	238
2019	CS-02	34	34	18	6	3	2	3	71	9	103
2019	CS-03	33	28	28	9	2	0	0	61	11	82
2019	CS-04	24	34	24	10	5	0	2	60	15	41
2018	CS	34	30	19	9	7	0	1	65	16	243
2018	CS-02	35	36	14	7	7	0	2	71	14	107
2018	CS-03	36	27	20	8	7	0	1	64	16	84
2018	CS-04	24	27	22	16	11	0	0	51	27	37
2017	CS	30	30	21	10	7	1	1	61	17	284
2017	CS-02	29	29	20	12	7	1	2	60	20	142
2017	CS-03	34	31	22	7	4	1	0	66	12	94
2017	CS-04	18	37	24	12	9	0	0	55	21	33

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	43	19	12	4	1	1	64	16	236
2019	CS-02	17	44	20	12	4	2	2	63	16	101
2019	CS-03	24	45	16	11	4	0	0	70	15	82
2019	CS-04	12	44	17	17	7	0	2	58	25	41
2018	CS	19	35	23	16	5	0	3	56	21	243
2018	CS-02	18	35	27	13	3	0	5	55	17	107
2018	CS-03	18	33	18	20	7	0	4	53	28	84
2018	CS-04	19	38	22	16	5	0	0	57	22	37
2017	CS	20	36	21	12	8	1	2	58	21	283
2017	CS-02	17	38	20	12	9	3	1	58	21	141
2017	CS-03	24	32	23	11	6	0	3	58	18	94
2017	CS-04	21	30	21	15	9	0	3	53	25	33

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	32	29	13	9	0	2	48	23	238
2019	CS-02	21	28	27	12	9	0	3	51	21	102
2019	CS-03	11	37	30	12	10	0	0	48	22	83
2019	CS-04	5	32	34	20	7	0	2	38	28	41
2018	CS	17	32	23	16	10	0	1	50	27	242
2018	CS-02	21	39	19	12	8	0	1	60	21	106
2018	CS-03	17	30	25	14	13	0	1	47	28	84
2018	CS-04	8	19	38	24	8	0	3	28	33	37
2017	CS	13	30	29	18	8	1	1	44	27	284
2017	CS-02	15	31	25	17	8	2	1	48	26	142
2017	CS-03	13	29	35	15	6	0	2	42	22	94
2017	CS-04	9	18	34	30	9	0	0	27	39	33

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	34	23	12	9	0	2	56	21	238
2019	CS-02	22	30	25	10	10	1	3	54	20	102
2019	CS-03	22	36	20	16	6	0	0	58	22	83
2019	CS-04	15	34	24	12	12	0	2	50	25	41
2018	CS	18	33	18	19	10	0	2	53	29	242
2018	CS-02	24	35	16	16	7	1	1	60	24	107
2018	CS-03	15	32	15	21	12	0	4	49	35	84
2018	CS-04	8	39	22	19	8	0	3	49	29	36
2017	CS	18	33	24	16	8	0	1	51	25	284
2017	CS-02	19	30	25	15	9	1	1	50	24	142
2017	CS-03	18	33	24	16	7	0	1	52	24	94
2017	CS-04	12	45	15	24	3	0	0	57	27	33

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	32	16	11	6	3	66	18	236
2019	CS-02	27	32	13	15	9	5	61	25	101
2019	CS-03	34	34	20	9	2	1	69	11	82
2019	CS-04	32	27	17	12	10	2	60	23	41

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	30	21	13	6	0	3	59	20	238
2019	CS-02	30	29	16	11	10	0	4	62	21	102
2019	CS-03	28	35	18	17	1	0	1	63	18	83
2019	CS-04	22	22	32	12	10	0	2	45	23	41
2018	CS	27	28	20	12	10	1	2	57	23	241
2018	CS-02	24	31	21	11	10	2	1	56	22	106
2018	CS-03	34	20	23	11	7	1	4	57	19	83
2018	CS-04	19	35	16	16	14	0	0	54	30	37
2017	CS	23	32	17	19	7	1	2	56	26	283
2017	CS-02	26	28	18	19	4	2	3	57	25	141
2017	CS-03	19	36	19	17	7	0	1	56	25	94
2017	CS-04	24	30	3	30	12	0	0	55	42	33

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	27	13	7	3	0	3	76	10	237
2019	CS-02	46	29	13	6	3	0	4	77	9	101
2019	CS-03	52	25	12	5	5	0	1	78	10	83
2019	CS-04	37	29	17	12	2	0	2	68	15	41
2018	CS	46	26	15	7	3	1	2	74	11	241
2018	CS-02	45	24	19	7	5	0	1	70	11	106
2018	CS-03	46	27	8	11	2	2	4	77	14	83
2018	CS-04	51	24	16	5	3	0	0	76	8	37
2017	CS	50	25	13	7	4	1	1	76	10	283
2017	CS-02	44	24	18	6	6	1	1	69	12	142
2017	CS-03	55	30	6	9	0	0	0	85	9	94
2017	CS-04	65	19	6	3	3	0	3	87	6	32

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	18	6	3	1	2	9	88	5	238
2019	CS-02	54	21	6	3	3	2	12	86	7	102
2019	CS-03	65	17	7	2	0	1	7	89	3	83
2019	CS-04	66	12	7	5	0	2	7	86	5	41
2018	CS	60	20	9	3	2	2	5	86	5	241
2018	CS-02	58	23	9	4	2	2	3	84	6	106
2018	CS-03	58	23	6	4	2	1	6	87	6	83
2018	CS-04	73	8	11	0	0	0	8	88	0	37

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	70	14	5	3	4	1	3	87	7	239
2019	CS-02	67	17	5	4	3	1	4	88	7	103
2019	CS-03	75	12	6	1	4	1	1	89	5	83
2019	CS-04	66	12	7	2	10	0	2	80	13	41
2018	CS	67	13	5	4	4	1	7	87	8	242
2018	CS-02	62	15	8	7	2	1	5	82	9	106
2018	CS-03	69	14	1	2	5	0	8	91	8	84
2018	CS-04	76	3	5	0	5	3	8	88	6	37
2017	CS	66	13	4	6	5	2	5	85	12	284
2017	CS-02	60	14	6	6	6	2	6	81	13	141
2017	CS-03	74	13	0	7	3	1	2	89	11	95
2017	CS-04	66	12	6	0	6	0	9	87	7	33

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	32	8	3	2	0	2	87	4	237
2019	CS-02	55	26	10	4	2	0	3	84	6	103
2019	CS-03	49	38	10	0	1	1	1	89	1	82
2019	CS-04	50	38	5	3	3	0	3	90	5	40
2018	CS	51	27	12	4	3	0	3	80	8	242
2018	CS-02	51	30	12	3	2	0	3	83	5	108
2018	CS-03	49	24	13	6	4	1	2	76	10	83
2018	CS-04	51	27	8	5	5	0	3	81	11	37
2017	CS	53	30	8	4	1	1	4	86	5	285
2017	CS-02	53	29	9	4	1	1	4	85	5	142
2017	CS-03	55	29	8	4	1	0	2	86	5	95
2017	CS-04	48	40	3	0	0	0	9	97	0	33

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	15	12	7	4	1	2	77	11	239
2019	CS-02	53	17	16	8	4	0	3	72	12	103
2019	CS-03	63	17	8	5	5	1	1	81	10	83
2019	CS-04	59	15	12	7	2	2	2	77	10	41
2018	CS	52	21	12	8	5	0	2	75	13	243
2018	CS-02	49	22	10	9	6	0	3	73	16	108
2018	CS-03	51	21	14	7	4	1	1	74	11	84
2018	CS-04	65	16	5	8	3	0	3	83	11	37
2017	CS	51	24	9	7	6	0	3	77	13	283
2017	CS-02	46	26	8	7	9	1	3	76	16	140
2017	CS-03	56	23	9	5	4	0	2	81	10	95
2017	CS-04	49	27	12	6	0	0	6	81	6	33

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	18	6	3	1	0	13	88	5	238
2019	CS-02	67	11	2	3	0	0	17	94	4	103
2019	CS-03	56	22	9	2	1	0	10	86	4	82
2019	CS-04	39	29	15	5	2	2	7	76	8	41
2018	CS	51	19	7	3	1	0	18	86	5	241
2018	CS-02	50	13	6	1	1	0	29	89	3	107
2018	CS-03	51	19	11	5	1	1	12	81	7	83
2018	CS-04	54	35	3	5	3	0	0	89	8	37
2017	CS	56	20	5	2	1	0	15	90	5	284
2017	CS-02	59	13	5	1	2	1	19	89	4	141
2017	CS-03	55	26	3	3	1	0	11	92	5	95
2017	CS-04	46	33	6	6	0	0	9	87	7	33

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	72	15	3	3	2	0	5	92	4	239
2019	CS-02	72	15	1	2	1	0	10	96	3	103
2019	CS-03	72	18	4	2	1	0	2	93	4	83
2019	CS-04	68	15	5	5	2	2	2	87	8	41
2018	CS	62	18	8	3	2	0	7	86	5	240
2018	CS-02	63	18	7	3	2	0	7	87	5	107
2018	CS-03	55	22	10	4	1	1	7	84	5	82
2018	CS-04	70	16	5	0	3	0	5	91	3	37
2017	CS	63	21	5	3	0	1	7	91	4	284
2017	CS-02	59	19	6	4	1	3	9	89	5	142
2017	CS-03	67	22	3	3	0	0	4	93	3	95
2017	CS-04	63	31	3	0	0	0	3	97	0	32

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	71	15	4	3	2	1	4	91	5	239
2019	CS-02	67	16	4	4	3	1	6	89	7	103
2019	CS-03	77	14	2	2	0	1	2	95	3	83
2019	CS-04	68	15	7	0	5	2	2	87	5	41
2018	CS	67	13	8	4	2	0	5	85	6	243
2018	CS-02	64	11	11	6	3	1	5	79	9	108
2018	CS-03	67	18	5	2	1	0	7	91	4	84
2018	CS-04	70	14	11	3	3	0	0	84	5	37
2017	CS	61	19	6	3	4	2	6	86	7	284
2017	CS-02	48	23	8	4	6	3	9	79	12	141
2017	CS-03	68	18	6	2	1	0	4	90	3	95
2017	CS-04	82	12	3	0	0	3	0	97	0	33

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	24	14	2	3	0	3	81	5	239
2019	CS-02	56	24	15	1	1	0	3	83	2	103
2019	CS-03	51	27	13	4	4	0	2	79	7	83
2019	CS-04	54	22	12	0	7	0	5	79	8	41
2018	CS	54	27	10	4	2	0	3	84	6	241
2018	CS-02	50	31	9	5	2	0	4	83	7	107
2018	CS-03	55	23	12	4	4	1	2	80	7	84
2018	CS-04	57	30	8	3	0	0	3	89	3	37
2017	CS	45	30	14	5	1	0	5	80	6	284
2017	CS-02	45	28	13	4	1	1	7	80	6	141
2017	CS-03	50	33	13	2	0	0	2	85	2	95
2017	CS-04	36	31	18	12	0	0	3	69	13	33

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	35	38	9	4	0	0	49	13	239
2019	CS-02	17	39	33	6	5	0	0	56	11	103
2019	CS-03	12	34	41	10	4	0	0	46	13	83
2019	CS-04	7	29	41	20	0	0	2	38	20	41
2018	CS	16	33	32	13	6	0	0	49	19	244
2018	CS-02	15	37	32	9	6	0	0	52	16	108
2018	CS-03	15	36	29	17	4	0	0	51	20	84
2018	CS-04	8	24	46	14	8	0	0	32	22	37
2017	CS	14	23	40	14	8	1	0	37	22	285
2017	CS-02	15	23	37	17	7	1	0	39	24	142
2017	CS-03	12	26	47	9	4	0	1	38	14	95
2017	CS-04	15	12	40	15	18	0	0	28	33	33

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	18	44	22	8	0	1	31	25	238
2019	CS-02	7	14	41	29	9	0	1	38	21	103
2019	CS-03	6	20	46	20	7	0	0	28	27	83
2019	CS-04	5	28	45	8	10	0	5	18	34	40
2018	CS	9	18	40	26	7	0	0	33	27	242
2018	CS-02	7	14	41	31	7	0	0	38	21	107
2018	CS-03	13	18	42	21	5	0	1	27	31	84
2018	CS-04	8	24	38	27	3	0	0	30	32	37
2017	CS	8	16	44	19	11	0	1	31	25	284
2017	CS-02	7	13	46	20	12	1	1	32	21	142
2017	CS-03	6	17	46	18	11	0	2	29	24	95
2017	CS-04	13	24	38	22	3	0	0	25	37	32

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	40	17	7	5	8	0	69	12	238
2019	CS-02	21	32	18	7	7	15	0	63	16	103
2019	CS-03	24	46	17	6	4	2	0	73	10	82
2019	CS-04	22	46	12	7	2	7	2	76	11	41
2018	CS	25	33	25	7	5	6	0	62	12	243
2018	CS-02	22	30	27	8	6	7	0	56	15	108
2018	CS-03	25	39	23	6	4	4	0	67	10	84
2018	CS-04	28	36	28	3	3	3	0	66	6	36
2017	CS	13	29	23	13	11	11	0	47	27	284
2017	CS-02	11	24	23	16	10	15	0	42	31	142
2017	CS-03	15	32	24	12	10	6	1	51	23	94
2017	CS-04	9	46	15	6	18	6	0	59	25	33

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	32	24	13	5	5	0	56	19	238
2019	CS-02	21	26	24	13	7	10	0	52	22	102
2019	CS-03	24	31	23	16	5	1	0	56	21	83
2019	CS-04	15	46	24	7	2	2	2	64	10	41
2018	CS	20	36	21	14	5	5	0	59	20	243
2018	CS-02	18	35	23	13	6	6	0	55	20	107
2018	CS-03	20	39	20	15	4	1	0	60	19	84
2018	CS-04	19	38	19	14	5	5	0	60	20	37
2017	CS	12	32	25	16	12	2	0	46	29	285
2017	CS-02	12	30	27	14	13	4	1	43	29	142
2017	CS-03	12	37	24	17	11	0	0	48	27	95
2017	CS-04	15	34	24	18	6	3	0	50	24	33

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	13	87	239
2019	CS-02	13	87	103
2019	CS-03	12	88	83
2019	CS-04	15	85	41
2017	CS	16	84	285
2017	CS-02	16	84	142
2017	CS-03	11	89	95
2017	CS-04	21	79	33
2014	CS	8	92	277
2014	CS-02	9	91	144

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	77	23	30
2019	CS-02	62	38	13
2019	CS-03	80	20	10
2017	CS	82	18	45
2017	CS-02	78	22	23
2017	CS-03	90	10	10
2014	CS	63	37	22
2014	CS-02	69	31	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	48	35	9	9	0	83	9	23
2017	CS	51	32	5	8	3	84	11	37
2017	CS-02	17	56	11	17	0	72	17	18
2014	CS	50	28	7	7	7	78	14	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	38	21	10	10	5	1	17	83	238
2019	CS-02	17	40	17	10	10	6	2	18	82	103
2019	CS-03	18	40	20	10	10	2	0	19	81	83
2019	CS-04	10	30	33	13	8	8	0	11	89	40
2018	CS	24	29	20	14	11	2	0	24	76	242
2018	CS-02	24	24	25	8	14	4	1	25	75	108
2018	CS-03	25	37	15	13	10	0	0	25	75	84
2018	CS-04	25	25	19	22	6	3	0	26	74	36
2017	CS	22	25	23	9	17	4	1	23	77	285
2017	CS-02	25	20	18	9	22	5	0	27	73	142
2017	CS-03	18	34	25	8	12	2	1	18	82	95
2017	CS-04	21	15	33	15	12	3	0	22	78	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	48	52	186
2019	CS-02	45	55	78
2019	CS-03	48	52	66
2019	CS-04	48	52	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	51	49	183
2019	CS-02	48	52	77
2019	CS-03	51	49	65
2019	CS-04	55	45	33
2018	CS	38	62	177
2018	CS-02	38	62	76
2018	CS-03	44	56	63
2018	CS-04	15	85	26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	9	23	24	16	16	4	8	36	37	185
2019	CS-02	12	22	23	17	14	5	8	38	35	78
2019	CS-03	6	25	26	15	14	5	9	36	34	65
2019	CS-04	12	18	18	18	27	3	3	32	48	33
2018	CS	8	19	23	19	24	2	6	29	46	177
2018	CS-02	4	25	20	21	24	1	5	31	48	76
2018	CS-03	16	14	22	16	24	2	6	33	43	63
2018	CS-04	8	4	31	23	23	4	8	13	52	26
2017	CS	6	19	18	21	27	2	8	27	53	210
2017	CS-02	5	11	21	13	35	4	10	19	56	99
2017	CS-03	4	28	17	28	19	0	4	33	49	75
2017	CS-04	12	12	8	39	20	0	8	26	65	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	4	19	23	17	25	5	7	26	48	185
2019	CS-02	4	21	27	18	19	3	9	28	42	78
2019	CS-03	6	22	18	18	26	6	3	31	49	65
2019	CS-04	3	9	24	12	36	9	6	14	57	33
2018	CS	4	15	19	14	45	0	3	19	61	177
2018	CS-02	4	16	17	16	45	0	3	20	62	76
2018	CS-03	6	16	19	14	41	0	3	23	57	63
2018	CS-04	0	4	27	12	54	0	4	4	68	26
2017	CS	3	10	18	16	49	2	2	13	68	210
2017	CS-02	5	7	17	10	53	4	4	13	68	99
2017	CS-03	0	12	21	24	43	0	0	12	67	75
2017	CS-04	4	4	12	20	60	0	0	8	80	25

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	14	16	12	14	2	8	54	29	236
2019	CS-02	38	11	17	10	15	0	11	54	27	103
2019	CS-03	39	15	17	11	12	2	4	57	25	82
2019	CS-04	20	23	18	18	15	3	5	46	35	40
2018	CS	38	15	17	12	11	2	5	57	25	239
2018	CS-02	37	13	16	12	15	1	5	54	29	105
2018	CS-03	39	15	17	12	10	1	6	59	23	84
2018	CS-04	33	22	19	14	8	3	0	57	23	36

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Global Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment