2019 Public Service Employee Survey Results for Global Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	34	53	3	11	1	86	11	160
2019	CO-01	40	49	0	11	0	89	11	45
2019	CO-02	24	58	5	12	1	83	13	86
2017	CO	24	54	6	15	1	78	16	156
2017	CO-01	16	58	8	16	3	74	18	38
2017	CO-02	29	54	5	11	1	83	12	85
2017	CO-03	21	48	10	20	0	69	20	29
2014	CO	35	45	3	11	6	80	17	160
2014	CO-02	28	50	4	13	5	78	18	95
2014	CO-03	35	44	0	15	6	79	21	34

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	70	15	4	6	5	1	86	11	160
2019	CO-01	67	22	4	2	4	0	89	7	45
2019	CO-02	71	14	3	6	5	1	86	11	86
2017	CO	58	15	6	11	10	0	73	21	156
2017	CO-01	53	16	11	10	10	0	69	21	38
2017	CO-02	56	19	6	9	9	0	75	19	85
2017	CO-03	65	7	0	17	10	0	72	28	29
2014	CO	57	16	5	13	8	0	74	21	160
2014	CO-02	52	13	8	17	11	0	64	27	95
2014	CO-03	62	21	0	9	9	0	82	18	34

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	41	31	7	14	6	72	21	159
2019	CO-01	44	27	13	13	2	71	16	45
2019	CO-02	36	33	4	16	11	69	27	85
2017	CO	34	42	4	13	6	76	19	156
2017	CO-01	34	42	5	18	0	76	18	38
2017	CO-02	32	48	4	14	2	80	17	85
2017	CO-03	42	27	7	7	17	69	24	29
2014	CO	36	38	6	12	8	74	20	160
2014	CO-02	34	41	7	11	7	75	18	95
2014	CO-03	41	29	3	15	12	71	27	34

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	34	41	6	15	4	0	74	19	160
2019	CO-01	27	44	4	16	9	0	71	24	45
2019	CO-02	31	41	8	16	3	0	72	20	86
2018	CO	21	52	10	10	6	1	73	16	143
2018	CO-01	8	54	8	19	12	0	62	31	26
2018	CO-02	24	50	12	8	5	1	75	13	84
2018	CO-03	23	58	10	6	3	0	81	10	31
2017	CO	23	46	9	15	6	1	69	22	156
2017	CO-01	18	48	8	21	5	0	66	26	38
2017	CO-02	25	48	11	11	6	0	73	16	85
2017	CO-03	28	38	7	17	7	3	68	25	29
2014	CO	29	41	6	18	6	0	71	24	160
2014	CO-02	26	41	6	20	6	0	67	26	95
2014	CO-03	32	47	3	15	3	0	79	18	34

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	39	43	7	8	3	1	83	10	158
2019	CO-01	37	49	5	7	2	0	86	9	43
2019	CO-02	37	41	9	9	2	1	79	12	86
2017	CO	43	40	8	7	1	0	83	8	156
2017	CO-01	34	47	8	11	0	0	81	11	38
2017	CO-02	45	41	7	7	0	0	86	7	85
2017	CO-03	48	34	14	0	3	0	83	3	29
2014	CO	41	39	10	7	3	0	80	10	160
2014	CO-02	39	38	14	5	4	0	77	9	95
2014	CO-03	47	35	0	15	3	0	82	18	34

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	39	31	10	14	6	70	20	160
2019	CO-01	44	22	4	20	9	67	29	45
2019	CO-02	36	35	12	13	5	71	17	86
2018	CO	35	33	10	15	7	68	22	143
2018	CO-01	31	38	15	8	8	69	15	26
2018	CO-02	38	29	7	19	7	67	26	84
2018	CO-03	32	39	16	6	6	71	13	31
2017	CO	39	32	9	12	8	71	20	156
2017	CO-01	31	42	21	0	5	74	5	38
2017	CO-02	42	27	6	15	9	69	25	85
2017	CO-03	41	38	3	17	0	80	17	29
2014	CO	41	31	7	17	4	72	21	160
2014	CO-02	38	33	6	19	4	71	23	95
2014	CO-03	47	23	3	18	9	71	26	34

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	44	38	8	7	4	82	11	160
2019	CO-01	40	42	7	9	2	82	11	45
2019	CO-02	43	34	9	8	6	77	14	86
2018	CO	40	44	12	1	3	84	4	141
2018	CO-01	23	46	19	4	8	69	12	26
2018	CO-02	42	42	14	0	2	83	2	84
2018	CO-03	52	48	0	0	0	100	0	29
2017	CO	37	43	10	6	4	79	11	156
2017	CO-01	18	56	13	11	3	74	13	38
2017	CO-02	43	41	5	5	6	85	11	85
2017	CO-03	45	31	14	7	3	76	10	29
2014	CO	34	48	8	7	3	82	10	160
2014	CO-02	30	48	9	9	2	79	12	95
2014	CO-03	53	44	0	3	0	97	3	34

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	28	42	10	16	4	1	0	70	20	159
2019	CO-01	22	53	7	16	2	0	0	76	18	45
2019	CO-02	29	36	9	18	6	1	0	67	24	85
2018	CO	22	45	14	12	5	2	0	69	17	143
2018	CO-01	12	58	15	4	12	0	0	69	15	26
2018	CO-02	26	37	13	17	4	4	0	65	21	84
2018	CO-03	19	55	16	6	3	0	0	74	10	31
2017	CO	25	41	14	14	5	1	1	67	19	155
2017	CO-01	24	37	16	19	5	0	0	61	24	38
2017	CO-02	30	39	13	11	5	1	1	71	16	84
2017	CO-03	17	49	13	14	7	0	0	66	21	29
2014	CO	24	40	14	16	7	0	0	64	23	160
2014	CO-02	22	37	13	20	8	0	0	59	28	95
2014	CO-03	26	47	15	6	6	0	0	74	12	34

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	27	44	10	16	3	0	0	71	18	157
2019	CO-01	23	48	14	11	5	0	0	70	16	44
2019	CO-02	28	39	9	21	2	0	0	67	24	85
2018	CO	24	43	15	13	3	1	0	68	17	143
2018	CO-01	12	27	38	19	4	0	0	38	23	26
2018	CO-02	24	46	12	13	4	1	0	71	17	84
2018	CO-03	32	48	6	10	3	0	0	81	13	31
2017	CO	27	40	14	12	6	0	1	68	18	156
2017	CO-01	13	39	24	13	11	0	0	53	24	38
2017	CO-02	32	45	7	9	6	0	1	77	15	85
2017	CO-03	31	31	20	14	3	0	0	62	17	29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	48	43	3	6	1	0	90	6	157
2019	CO-01	48	43	2	5	2	0	91	7	44
2019	CO-02	43	44	5	8	0	0	87	8	84
2018	CO	46	40	8	5	1	0	87	6	142
2018	CO-01	38	50	4	8	0	0	88	8	26
2018	CO-02	46	41	7	6	0	0	87	6	83
2018	CO-03	55	29	13	0	3	0	84	3	31
2017	CO	45	38	7	5	4	1	84	9	156
2017	CO-01	21	55	11	8	5	0	76	13	38
2017	CO-02	54	31	7	2	5	1	86	7	85
2017	CO-03	48	38	3	7	3	0	86	10	29
2014	CO	44	43	5	6	1	0	87	8	159
2014	CO-02	39	46	6	6	2	0	85	8	95
2014	CO-03	56	38	0	6	0	0	94	6	34

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	34	32	15	13	5	1	67	18	158
2019	CO-01	24	38	13	18	7	0	62	24	45
2019	CO-02	36	29	15	12	6	1	67	18	85
2018	CO	27	45	13	11	4	0	72	15	143
2018	CO-01	19	50	12	12	8	0	69	19	26
2018	CO-02	29	43	11	14	4	0	71	18	84
2018	CO-03	26	48	19	3	3	0	74	6	31
2017	CO	31	38	15	10	5	0	69	15	156
2017	CO-01	21	47	21	5	5	0	68	11	38
2017	CO-02	39	36	11	9	5	0	75	14	85
2017	CO-03	28	31	17	17	7	0	59	24	29

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	58	29	10	3	0	0	87	3	157
2019	CO-01	51	33	13	2	0	0	84	2	45
2019	CO-02	59	26	11	5	0	0	85	5	85
2019	CO-03	67	33	0	0	0	0	100	0	27
2018	CO	49	42	6	3	1	1	91	4	142
2018	CO-01	23	58	12	8	0	0	81	8	26
2018	CO-02	52	38	6	1	1	1	92	2	84
2018	CO-03	60	37	0	3	0	0	97	3	30
2017	CO	54	33	7	4	2	0	87	6	155
2017	CO-01	39	37	16	5	3	0	76	8	38
2017	CO-02	59	33	4	4	1	0	92	5	85
2017	CO-03	61	29	4	4	4	0	89	7	28
2014	CO	65	26	7	3	0	0	91	3	160
2014	CO-02	62	25	8	4	0	0	87	4	95
2014	CO-03	71	29	0	0	0	0	100	0	34

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	34	34	18	10	4	67	15	158
2019	CO-01	27	40	24	9	0	67	9	45
2019	CO-02	31	31	18	13	7	62	20	84
2018	CO	30	42	13	10	5	72	15	142
2018	CO-01	15	42	23	12	8	58	19	26
2018	CO-02	31	41	11	12	5	72	17	83
2018	CO-03	39	45	10	3	3	84	6	31
2017	CO	27	47	12	10	5	74	14	155
2017	CO-01	19	53	16	8	5	71	13	38
2017	CO-02	31	46	11	8	5	76	13	85
2017	CO-03	32	39	11	14	4	71	18	28
2014	CO	29	41	7	17	6	70	23	160
2014	CO-02	26	45	8	14	6	72	20	95
2014	CO-03	32	35	3	24	6	68	29	34

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	37	41	13	7	3	78	9	158
2019	CO-01	36	47	11	4	2	82	7	45
2019	CO-02	34	40	14	8	4	74	12	85
2018	CO	37	32	18	8	4	70	13	142
2018	CO-01	27	27	27	12	8	54	19	26
2018	CO-02	37	33	17	8	5	70	13	83
2018	CO-03	48	35	10	6	0	84	6	31
2017	CO	35	39	11	11	5	74	16	155
2017	CO-01	27	42	18	11	3	68	13	38
2017	CO-02	38	41	11	7	4	79	11	85
2017	CO-03	39	28	4	18	11	68	29	28
2014	CO	33	39	13	14	2	72	16	160
2014	CO-02	26	43	14	14	3	70	17	95
2014	CO-03	41	38	12	9	0	79	9	34

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	29	45	13	12	1	0	74	13	160
2019	CO-01	27	49	13	9	2	0	76	11	45
2019	CO-02	27	41	15	16	1	0	67	17	86
2018	CO	32	42	14	9	2	1	74	11	141
2018	CO-01	19	42	12	23	4	0	62	27	26
2018	CO-02	31	43	14	7	2	1	76	10	83
2018	CO-03	47	33	17	3	0	0	80	3	30
2017	CO	30	41	15	10	5	0	71	14	155
2017	CO-01	19	53	21	3	5	0	71	8	38
2017	CO-02	35	37	14	11	4	0	72	14	85
2017	CO-03	29	46	7	11	7	0	75	18	28
2014	CO	36	37	10	14	3	0	73	18	160
2014	CO-02	30	40	14	13	4	0	70	17	95
2014	CO-03	35	35	3	24	3	0	71	27	34

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	54	32	8	4	1	1	87	6	159
2019	CO-01	47	38	9	2	2	2	86	5	45
2019	CO-02	55	28	9	7	1	0	83	8	86
2018	CO	42	43	10	3	3	0	85	6	143
2018	CO-01	27	50	12	4	8	0	77	12	26
2018	CO-02	42	42	11	4	2	0	83	6	84
2018	CO-03	55	39	6	0	0	0	94	0	31
2017	CO	45	36	13	4	2	0	81	6	154
2017	CO-01	37	34	18	11	0	0	71	11	38
2017	CO-02	48	39	9	2	1	0	87	4	85
2017	CO-03	48	33	11	0	7	0	81	7	27
2014	CO	39	42	12	5	1	1	82	6	160
2014	CO-02	33	46	14	5	1	1	80	6	95
2014	CO-03	53	38	6	3	0	0	91	3	34

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	30	33	19	13	6	0	63	18	160
2019	CO-01	40	27	22	7	4	0	67	11	45
2019	CO-02	23	42	17	10	7	0	65	17	86
2018	CO	23	42	18	10	8	0	65	17	144
2018	CO-01	35	42	15	8	0	0	77	8	26
2018	CO-02	20	42	19	7	12	0	62	19	85
2018	CO-03	23	35	19	19	3	0	58	23	31
2017	CO	24	41	17	11	6	0	65	17	155
2017	CO-01	26	48	16	5	5	0	74	10	38
2017	CO-02	27	38	18	10	7	0	65	17	84
2017	CO-03	14	45	21	17	3	0	59	20	29
2014	CO	29	34	21	11	4	1	64	15	160
2014	CO-02	24	40	22	8	4	1	65	13	95
2014	CO-03	21	32	21	21	6	0	53	26	34

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	8	25	31	27	8	1	1	35	34	158
2019	CO-01	9	20	24	29	16	2	0	45	30	45
2019	CO-02	8	26	32	27	5	1	0	33	35	84
2018	CO	13	27	37	19	2	1	1	22	41	141
2018	CO-01	20	16	36	28	0	0	0	28	36	25
2018	CO-02	15	23	37	18	4	2	1	22	40	84
2018	CO-03	0	47	40	13	0	0	0	13	47	30
2017	CO	11	26	36	19	6	0	1	25	38	156
2017	CO-01	13	18	37	21	5	0	5	28	33	38
2017	CO-02	13	27	36	18	6	0	0	24	40	85
2017	CO-03	3	35	34	21	7	0	0	28	38	29
2014	CO	9	23	37	23	7	0	1	31	33	159
2014	CO-02	13	20	37	19	10	0	1	29	33	94
2014	CO-03	3	21	44	29	0	0	3	30	24	34

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	11	24	35	18	10	1	1	29	35	158
2019	CO-01	13	20	24	24	16	0	2	41	34	45
2019	CO-02	13	27	36	17	7	0	0	24	40	84
2018	CO	13	27	26	24	6	1	1	31	42	142
2018	CO-01	12	32	20	28	8	0	0	36	44	25
2018	CO-02	17	23	26	24	7	2	1	32	41	84
2018	CO-03	6	35	29	23	3	0	3	27	43	31
2017	CO	15	18	31	17	15	3	1	33	34	156
2017	CO-01	16	13	31	18	13	5	3	35	32	38
2017	CO-02	12	21	27	20	18	2	0	39	34	85
2017	CO-03	21	14	45	7	10	0	3	18	36	29
2014	CO	14	26	25	26	6	1	2	33	42	160
2014	CO-02	16	28	23	21	9	1	1	31	45	95
2014	CO-03	12	21	29	32	3	0	3	36	33	34

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	19	29	30	16	5	1	0	21	49	155
2019	CO-01	22	31	22	20	2	2	0	23	55	45
2019	CO-02	19	29	36	11	5	0	0	16	48	83
2018	CO	25	30	27	15	2	0	1	17	56	142
2018	CO-01	12	36	24	20	4	0	4	25	50	25
2018	CO-02	27	26	25	18	2	0	1	20	54	84
2018	CO-03	29	35	32	3	0	0	0	3	65	31
2017	CO	28	29	28	10	4	0	0	14	58	156
2017	CO-01	29	26	26	13	5	0	0	19	55	38
2017	CO-02	24	29	32	12	4	0	0	15	53	85
2017	CO-03	34	38	24	0	3	0	0	3	72	29
2014	CO	26	28	29	14	3	0	1	16	54	160
2014	CO-02	27	28	28	13	3	0	0	16	56	95
2014	CO-03	21	38	29	9	0	0	3	9	61	34

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	14	24	35	18	8	1	1	26	38	158
2019	CO-01	9	16	29	31	16	0	0	47	24	45
2019	CO-02	19	25	37	12	6	1	0	18	45	84
2018	CO	18	29	29	19	4	0	1	23	47	140
2018	CO-01	16	16	24	36	8	0	0	44	32	25
2018	CO-02	19	33	25	18	4	0	1	22	52	83
2018	CO-03	17	33	40	10	0	0	0	10	50	30
2017	CO	16	30	31	15	8	0	0	23	45	156
2017	CO-01	13	18	34	26	8	0	0	34	32	38
2017	CO-02	18	33	26	15	8	0	0	24	51	85
2017	CO-03	10	38	45	3	3	0	0	7	48	29
2014	CO	14	22	36	25	3	0	1	28	37	160
2014	CO-02	13	27	34	22	3	0	1	25	40	95
2014	CO-03	24	24	41	12	0	0	0	12	47	34

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	17	23	36	13	8	1	2	21	42	158
2019	CO-01	11	27	22	20	16	2	2	37	40	45
2019	CO-02	23	19	42	11	5	0	1	16	42	84
2018	CO	24	23	33	13	4	2	1	18	49	140
2018	CO-01	21	21	29	21	8	0	0	29	42	24
2018	CO-02	23	25	29	13	5	4	1	19	51	83
2018	CO-03	32	16	45	6	0	0	0	6	48	31
2017	CO	22	29	29	11	5	3	1	17	53	156
2017	CO-01	16	21	34	18	5	3	3	25	39	38
2017	CO-02	21	32	28	11	5	4	0	16	55	85
2017	CO-03	24	34	28	7	3	0	3	11	60	29
2014	CO	21	34	27	11	4	1	2	15	56	160
2014	CO-02	22	35	25	11	5	1	1	16	58	95
2014	CO-03	29	38	29	3	0	0	0	3	68	34

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	17	23	28	19	9	2	2	29	42	160
2019	CO-01	16	13	29	24	11	7	0	38	31	45
2019	CO-02	20	28	23	19	9	0	1	28	48	86
2018	CO	17	27	34	14	6	1	1	21	45	143
2018	CO-01	4	40	24	16	16	0	0	32	44	25
2018	CO-02	21	20	36	14	5	2	1	20	43	85
2018	CO-03	19	32	32	13	3	0	0	16	52	31
2017	CO	22	17	30	17	10	1	3	28	41	156
2017	CO-01	16	16	34	16	13	3	3	31	34	38
2017	CO-02	20	19	27	22	9	1	1	32	40	85
2017	CO-03	31	14	38	3	7	0	7	11	48	29
2014	CO	21	23	29	19	4	0	3	25	46	160
2014	CO-02	22	27	27	16	5	0	2	22	51	95
2014	CO-03	24	18	24	26	3	0	6	31	44	34

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	23	23	32	16	6	0	1	22	46	159
2019	CO-01	22	24	27	18	9	0	0	27	47	45
2019	CO-02	26	21	34	13	6	0	0	19	47	85
2018	CO	23	33	30	9	2	1	1	12	58	142
2018	CO-01	16	28	32	12	8	0	4	21	46	25
2018	CO-02	24	36	26	11	1	1	1	12	61	84
2018	CO-03	26	29	42	3	0	0	0	3	55	31
2017	CO	22	30	30	12	6	0	1	18	52	156
2017	CO-01	16	40	23	13	8	0	0	21	55	38
2017	CO-02	20	25	33	17	5	0	1	21	45	85
2017	CO-03	31	35	31	0	3	0	0	3	65	29
2014	CO	27	26	29	13	4	0	3	17	54	160
2014	CO-02	25	30	27	11	5	0	2	16	56	95
2014	CO-03	35	18	32	9	0	0	6	9	56	34

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	19	35	21	9	1	30	35	159
2019	CO-01	18	16	42	13	11	0	24	33	45
2019	CO-02	14	22	32	21	11	0	32	36	85

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	76	11	6	3	3	1	88	6	159
2019	CO-01	76	16	4	0	4	0	91	4	45
2019	CO-02	74	9	8	5	2	1	85	7	86
2017	CO	68	17	6	5	4	0	84	9	155
2017	CO-01	66	10	13	8	3	0	76	11	38
2017	CO-02	69	19	4	5	4	0	88	8	84
2017	CO-03	69	14	7	3	7	0	83	10	29
2014	CO	69	16	5	6	2	1	87	8	160
2014	CO-02	62	21	5	7	3	1	84	11	95
2014	CO-03	76	9	3	9	0	3	88	9	34

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	19	28	21	13	7	8	5	54	22	159
2019	CO-01	18	13	16	18	11	11	13	41	38	45
2019	CO-02	15	35	24	10	7	7	1	54	19	86
2018	CO	19	34	16	10	9	8	4	60	21	143
2018	CO-01	19	19	23	15	4	12	8	48	24	26
2018	CO-02	19	35	12	11	13	8	2	60	27	84
2018	CO-03	19	42	23	3	3	3	6	68	7	31
2017	CO	19	34	17	10	6	7	7	61	19	156
2017	CO-01	21	23	18	21	3	3	11	52	27	38
2017	CO-02	18	36	18	5	8	9	6	64	15	85
2017	CO-03	17	41	14	10	3	7	7	68	16	29
2014	CO	32	24	17	8	10	4	5	62	19	160
2014	CO-02	27	23	16	12	9	4	8	58	24	95
2014	CO-03	44	23	18	0	15	0	0	68	15	34

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	38	34	10	13	4	1	0	72	17	157
2019	CO-01	38	36	7	20	0	0	0	73	20	45
2019	CO-02	35	33	12	12	7	1	0	69	19	85
2018	CO	41	32	9	11	5	1	1	74	16	143
2018	CO-01	35	38	8	12	8	0	0	73	19	26
2018	CO-02	43	31	12	6	6	1	1	76	12	84
2018	CO-03	42	29	3	26	0	0	0	71	26	31
2017	CO	40	36	11	7	4	1	0	77	11	156
2017	CO-01	31	40	18	8	3	0	0	71	11	38
2017	CO-02	40	39	9	6	4	2	0	81	10	85
2017	CO-03	52	24	10	7	7	0	0	76	14	29
2014	CO	44	28	7	12	7	1	1	74	19	160
2014	CO-02	36	35	6	13	7	2	1	73	21	95
2014	CO-03	59	15	9	12	6	0	0	73	18	34

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	52	32	7	8	2	0	0	83	10	157
2019	CO-01	53	36	7	4	0	0	0	89	4	45
2019	CO-02	48	29	8	11	4	0	0	78	14	85
2018	CO	50	33	6	6	4	0	1	84	9	141
2018	CO-01	54	31	8	4	4	0	0	85	8	26
2018	CO-02	52	27	7	7	5	0	1	81	12	84
2018	CO-03	45	48	3	3	0	0	0	93	3	29
2017	CO	48	42	4	4	1	0	0	90	6	156
2017	CO-01	37	53	8	3	0	0	0	89	3	38
2017	CO-02	54	36	5	4	1	0	0	91	5	85
2017	CO-03	48	42	0	7	3	0	0	90	10	29
2014	CO	40	41	9	8	2	1	0	81	10	160
2014	CO-02	36	41	9	9	3	1	0	78	13	95
2014	CO-03	59	24	9	9	0	0	0	82	9	34

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	48	35	13	2	1	1	0	84	3	159
2019	CO-01	47	44	4	2	0	2	0	93	2	45
2019	CO-02	49	29	17	2	2	0	0	78	5	86
2018	CO	47	36	15	0	1	0	1	84	1	143
2018	CO-01	35	46	15	0	4	0	0	81	4	26
2018	CO-02	51	29	18	0	1	0	1	81	1	84
2018	CO-03	45	48	6	0	0	0	0	94	0	31

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	58	21	12	5	2	2	81	7	159
2019	CO-01	53	18	13	7	4	4	74	12	45
2019	CO-02	59	20	14	6	1	0	79	7	85

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	41	32	8	13	6	0	1	74	18	160
2019	CO-01	33	40	9	9	7	0	2	75	16	45
2019	CO-02	44	27	9	16	3	0	0	71	20	86
2018	CO	37	32	12	14	3	1	1	71	17	142
2018	CO-01	27	31	19	19	4	0	0	58	23	26
2018	CO-02	39	31	11	13	4	1	1	72	17	84
2018	CO-03	37	40	7	13	0	3	0	79	14	30
2017	CO	31	40	13	10	5	1	1	72	15	156
2017	CO-01	18	55	16	5	5	0	0	74	11	38
2017	CO-02	39	32	13	7	6	1	2	73	13	85
2017	CO-03	27	42	10	17	3	0	0	69	21	29
2014	CO	39	36	7	9	8	1	0	76	17	160
2014	CO-02	38	34	11	8	7	1	0	72	16	95
2014	CO-03	41	38	3	12	6	0	0	79	18	34

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	47	30	9	7	4	2	1	79	12	159
2019	CO-01	44	33	9	4	4	2	2	81	9	45
2019	CO-02	45	32	8	7	5	2	1	79	12	85
2018	CO	42	28	10	13	4	3	0	72	17	142
2018	CO-01	35	27	19	8	12	0	0	62	19	26
2018	CO-02	45	26	7	14	4	4	0	74	19	84
2018	CO-03	40	37	7	13	0	3	0	79	14	30
2017	CO	42	33	10	6	4	3	1	79	11	156
2017	CO-01	29	42	16	8	3	0	3	73	11	38
2017	CO-02	46	28	8	7	3	6	1	80	11	85
2017	CO-03	52	27	10	3	7	0	0	79	10	29
2014	CO	43	32	10	9	5	1	1	76	14	160
2014	CO-02	41	35	9	8	5	1	0	77	14	95
2014	CO-03	44	35	9	9	3	0	0	79	12	34

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	45	26	11	13	5	0	1	71	18	158
2019	CO-01	51	27	4	9	7	0	2	80	16	45
2019	CO-02	40	27	14	13	6	0	0	67	19	85
2018	CO	39	30	14	12	4	1	0	70	16	142
2018	CO-01	23	42	15	19	0	0	0	65	19	26
2018	CO-02	42	24	17	11	6	1	0	66	17	84
2018	CO-03	47	33	7	10	3	0	0	80	13	30
2017	CO	39	39	9	8	4	1	1	79	12	156
2017	CO-01	32	45	16	3	5	0	0	76	8	38
2017	CO-02	42	32	9	9	3	2	1	77	13	85
2017	CO-03	44	42	0	10	3	0	0	86	14	29
2014	CO	38	36	7	11	6	1	1	75	18	160
2014	CO-02	35	41	8	9	5	1	0	77	15	95
2014	CO-03	44	32	6	9	9	0	0	76	18	34

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	79	16	1	2	0	2	97	2	158
2019	CO-01	84	11	0	2	0	2	98	2	45
2019	CO-02	76	17	2	2	0	2	95	2	84
2017	CO	72	15	5	4	4	1	88	8	155
2017	CO-01	63	16	11	8	3	0	79	11	38
2017	CO-02	71	17	4	4	4	1	89	7	84
2017	CO-03	83	10	0	0	7	0	93	7	29
2014	CO	79	12	4	4	1	1	92	4	160
2014	CO-02	74	15	4	6	1	0	88	7	95
2014	CO-03	88	6	3	0	0	3	97	0	34

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	46	24	7	9	9	3	2	73	20	160
2019	CO-01	53	13	2	11	11	4	4	73	24	45
2019	CO-02	43	29	7	9	9	1	1	74	19	86
2017	CO	37	19	9	11	14	4	6	63	28	156
2017	CO-01	29	19	13	16	16	3	5	51	34	38
2017	CO-02	39	16	11	7	14	5	8	64	24	85
2017	CO-03	45	31	0	10	10	3	0	79	21	29
2014	CO	38	21	17	7	7	6	4	66	15	160
2014	CO-02	34	20	17	9	8	7	4	61	20	95
2014	CO-03	50	29	12	3	6	0	0	79	9	34

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	57	30	7	4	2	0	1	87	6	159
2019	CO-01	66	23	2	2	5	0	2	91	7	44
2019	CO-02	53	33	8	5	1	0	0	86	6	86
2018	CO	51	25	11	8	4	1	0	77	12	142
2018	CO-01	35	31	12	15	8	0	0	65	23	26
2018	CO-02	57	21	10	7	4	1	0	80	11	84
2018	CO-03	50	30	13	3	3	0	0	80	7	30
2017	CO	53	26	10	5	4	1	1	80	10	156
2017	CO-01	42	21	18	5	11	0	3	65	16	38
2017	CO-02	54	29	8	5	1	2	0	86	6	85
2017	CO-03	62	20	3	7	7	0	0	83	14	29

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	48	24	12	12	4	0	0	73	16	160
2019	CO-01	47	27	9	11	7	0	0	73	18	45
2019	CO-02	45	24	14	14	2	0	0	70	16	86
2018	CO	41	28	14	13	3	1	0	69	16	141
2018	CO-01	31	31	12	19	8	0	0	62	27	26
2018	CO-02	43	26	14	13	2	1	0	70	16	84
2018	CO-03	45	31	14	10	0	0	0	76	10	29
2017	CO	43	28	15	7	6	1	1	71	14	155
2017	CO-01	26	37	18	11	8	0	0	63	19	38
2017	CO-02	48	25	15	6	4	1	1	74	10	84
2017	CO-03	48	28	10	3	10	0	0	76	14	29
2014	CO	42	32	9	10	6	1	1	75	16	160
2014	CO-02	39	36	8	11	5	1	0	75	16	95
2014	CO-03	50	29	6	6	9	0	0	79	15	34

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	17	31	28	17	0	0	7	52	19	29
2019	CO-03	14	38	24	14	0	0	10	58	16	21

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	31	34	18	11	3	3	1	67	14	160
2019	CO-01	40	31	9	13	4	2	0	73	18	45
2019	CO-02	24	35	22	12	2	5	0	62	15	86
2018	CO	24	34	22	8	6	7	0	62	14	144
2018	CO-01	19	50	15	4	8	4	0	72	12	26
2018	CO-02	25	31	21	8	6	9	0	61	16	85
2018	CO-03	26	29	29	10	3	3	0	57	13	31
2017	CO	25	37	18	10	3	7	0	67	14	155
2017	CO-01	19	42	16	11	3	11	0	68	15	38
2017	CO-02	24	37	21	10	2	6	0	65	13	84
2017	CO-03	34	35	10	7	7	7	0	74	15	29
2014	CO	24	35	16	10	3	12	0	67	15	160
2014	CO-02	22	31	22	11	3	12	0	59	15	95
2014	CO-03	32	38	12	3	6	9	0	77	10	34

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	29	30	14	19	6	1	1	60	25	159
2019	CO-01	36	27	16	18	4	0	0	62	22	45
2019	CO-02	25	29	16	19	9	1	0	55	29	85
2018	CO	22	33	17	17	8	3	0	57	26	144
2018	CO-01	19	35	19	15	8	4	0	56	24	26
2018	CO-02	22	33	15	15	9	5	0	58	26	85
2018	CO-03	23	32	16	26	3	0	0	55	29	31
2017	CO	19	39	17	16	7	1	0	59	23	156
2017	CO-01	13	50	16	13	5	3	0	65	19	38
2017	CO-02	21	36	19	18	5	1	0	58	23	85
2017	CO-03	21	37	14	14	14	0	0	58	28	29
2014	CO	19	39	18	13	11	1	0	58	23	160
2014	CO-02	14	38	21	16	11	1	0	52	27	95
2014	CO-03	32	38	15	3	12	0	0	71	15	34

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	21	23	19	23	11	1	1	46	35	159
2019	CO-01	31	18	9	27	13	2	0	50	41	45
2019	CO-02	15	25	26	20	13	1	0	40	33	85
2018	CO	15	27	21	22	10	4	0	45	34	143
2018	CO-01	15	19	31	19	8	8	0	38	29	26
2018	CO-02	14	27	20	20	13	5	0	44	35	84
2018	CO-03	19	32	13	29	6	0	0	52	35	31
2017	CO	13	28	29	21	8	2	0	42	29	156
2017	CO-01	5	31	34	18	8	3	0	38	27	38
2017	CO-02	18	25	26	22	7	2	0	43	30	85
2017	CO-03	7	35	31	17	10	0	0	42	27	29
2014	CO	11	31	22	21	11	4	0	43	33	160
2014	CO-02	6	27	23	24	15	4	0	35	41	95
2014	CO-03	15	38	32	3	12	0	0	53	15	34

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	16	28	14	28	13	1	1	45	41	160
2019	CO-01	22	22	11	27	16	2	0	45	43	45
2019	CO-02	10	28	16	29	15	1	0	39	45	86
2018	CO	12	27	21	25	13	2	0	40	39	144
2018	CO-01	12	19	31	23	15	0	0	31	38	26
2018	CO-02	11	27	15	28	15	4	0	39	45	85
2018	CO-03	16	32	26	19	6	0	0	48	26	31
2017	CO	10	37	17	21	11	3	1	49	33	156
2017	CO-01	5	45	21	18	11	0	0	50	29	38
2017	CO-02	13	34	13	25	11	4	1	49	37	85
2017	CO-03	7	41	24	10	14	3	0	50	25	29
2014	CO	10	30	21	20	14	5	0	42	36	160
2014	CO-02	8	30	20	22	16	4	0	39	40	95
2014	CO-03	15	35	24	9	15	3	0	52	24	34

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	42	31	13	3	1	9	1	81	5	160
2019	CO-01	47	24	18	7	2	2	0	73	9	45
2019	CO-02	38	34	13	2	1	10	1	82	4	86

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	26	40	14	15	4	1	67	19	159
2019	CO-01	30	39	2	20	7	2	70	28	44
2019	CO-02	24	41	17	14	3	0	65	17	86
2018	CO	16	57	13	10	4	0	73	14	142
2018	CO-01	19	54	8	8	12	0	73	19	26
2018	CO-02	14	60	14	7	4	0	75	11	83
2018	CO-03	19	52	10	19	0	0	71	19	31
2017	CO	18	52	10	17	3	0	70	20	155
2017	CO-01	19	48	11	22	0	0	67	22	37
2017	CO-02	19	53	9	15	4	0	72	19	85
2017	CO-03	17	52	10	14	7	0	69	20	29
2014	CO	20	44	16	11	7	3	65	18	160
2014	CO-02	15	45	17	14	7	2	61	22	95
2014	CO-03	32	26	24	9	9	0	59	18	34

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	13	23	20	28	14	1	1	36	43	159
2019	CO-01	18	18	13	22	27	2	0	36	50	45
2019	CO-02	11	26	19	32	12	0	1	37	44	85

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	31	44	8	11	4	1	1	76	15	159
2019	CO-01	29	38	11	9	9	2	2	70	19	45
2019	CO-02	28	48	8	13	2	0	1	76	15	86
2018	CO	26	37	11	20	4	1	0	64	24	142
2018	CO-01	15	35	12	35	4	0	0	50	38	26
2018	CO-02	25	39	12	19	2	2	0	65	22	83
2018	CO-03	35	39	6	10	10	0	0	74	19	31
2017	CO	29	34	12	15	5	4	1	66	21	156
2017	CO-01	13	37	13	16	8	11	3	58	27	38
2017	CO-02	32	35	13	13	4	2	1	70	17	85
2017	CO-03	41	31	3	20	3	0	0	73	24	29
2014	CO	41	31	9	9	8	4	0	74	17	160
2014	CO-02	35	35	8	13	5	4	0	72	19	95
2014	CO-03	62	27	6	3	3	0	0	88	6	34

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	27	42	19	8	5	0	69	13	159
2019	CO-01	29	33	18	9	11	0	62	20	45
2019	CO-02	27	44	20	7	2	0	71	9	86
2018	CO	26	36	21	11	3	2	64	15	140
2018	CO-01	27	23	23	15	8	4	52	24	26
2018	CO-02	21	41	22	11	2	2	64	14	82
2018	CO-03	40	33	17	10	0	0	73	10	30

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	13	19	17	20	18	12	2	36	44	160
2019	CO-01	20	13	13	27	18	7	2	37	49	45
2019	CO-02	8	21	20	16	21	13	1	34	43	86
2018	CO	13	14	25	16	22	10	0	30	42	140
2018	CO-01	15	19	8	27	15	15	0	41	50	26
2018	CO-02	11	10	30	12	26	11	0	24	43	81
2018	CO-03	16	23	23	16	19	3	0	40	37	31
2017	CO	12	15	19	18	18	15	3	33	44	156
2017	CO-01	8	16	18	21	16	16	5	30	46	38
2017	CO-02	12	16	19	16	18	16	2	35	42	85
2017	CO-03	17	14	21	14	20	10	3	36	40	29
2014	CO	7	19	18	19	26	10	2	30	50	160
2014	CO-02	4	19	17	24	26	8	1	25	56	95
2014	CO-03	9	29	21	12	21	6	3	42	36	34

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	13	26	14	25	20	3	0	39	46	159
2019	CO-01	13	24	9	22	27	4	0	40	51	45
2019	CO-02	12	24	14	28	20	2	0	37	49	86
2018	CO	13	24	19	24	19	1	1	37	44	140
2018	CO-01	12	24	12	28	24	0	0	36	52	25
2018	CO-02	13	23	21	22	17	2	1	38	41	82
2018	CO-03	13	26	19	23	19	0	0	39	42	31
2017	CO	12	34	19	20	14	0	1	46	35	154
2017	CO-01	11	46	16	19	8	0	0	57	27	37
2017	CO-02	8	36	21	21	12	0	1	45	34	84
2017	CO-03	21	21	17	17	24	0	0	42	41	29
2014	CO	16	32	18	18	16	1	0	48	35	160
2014	CO-02	13	38	16	19	14	1	0	51	33	95
2014	CO-03	18	26	26	21	9	0	0	44	29	34

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	13	25	9	23	30	1	1	38	53	159
2019	CO-01	18	27	2	20	31	2	0	45	52	45
2019	CO-02	9	26	10	22	31	0	1	35	54	86
2018	CO	6	22	11	26	31	3	1	29	59	141
2018	CO-01	8	27	19	19	27	0	0	35	46	26
2018	CO-02	5	22	10	25	33	5	1	28	62	83
2018	CO-03	10	20	7	30	33	0	0	30	63	30
2017	CO	6	19	10	24	39	1	3	25	65	156
2017	CO-01	5	21	13	26	34	0	0	26	60	38
2017	CO-02	4	19	10	22	39	1	5	24	65	85
2017	CO-03	14	17	3	28	38	0	0	31	66	29
2014	CO	8	8	12	27	43	1	1	16	71	160
2014	CO-02	8	8	9	27	44	1	1	17	73	95
2014	CO-03	12	12	29	18	29	0	0	24	47	34

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	50	24	14	3	5	1	4	77	9	159
2019	CO-01	61	23	7	5	2	0	2	86	7	44
2019	CO-02	45	26	16	3	7	1	1	73	11	86

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	51	9	14	8	12	1	5	64	21	160
2019	CO-01	44	4	13	13	20	0	4	51	35	45
2019	CO-02	51	14	16	5	10	1	2	67	16	86

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	45	23	19	8	4	2	69	11	160
2019	CO-01	42	27	11	13	4	2	70	18	45
2019	CO-02	44	23	21	6	5	1	68	11	86

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	35	22	17	11	10	2	3	60	22	159
2019	CO-01	36	16	11	16	20	0	2	52	36	45
2019	CO-02	30	26	21	9	8	3	2	59	19	86

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	45	14	10	9	11	3	9	66	23	159
2019	CO-01	51	9	11	4	16	0	9	66	22	45
2019	CO-02	42	18	11	9	9	4	7	67	21	85

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	78	8	5	1	3	2	3	90	5	160
2019	CO-01	69	11	9	2	4	2	2	84	7	45
2019	CO-02	80	8	5	1	1	2	2	93	2	86

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	73	9	6	3	3	4	2	87	6	158
2019	CO-01	70	11	2	5	7	5	0	86	12	44
2019	CO-02	72	9	9	2	1	4	2	86	4	85

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	84	4	2	1	1	8	97	1	160
2019	CO-01	80	7	4	2	2	4	93	2	45
2019	CO-02	87	5	0	0	1	7	100	0	86

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	18	44	21	12	3	3	63	15	160
2019	CO-01	16	38	20	18	4	4	56	23	45
2019	CO-02	17	44	22	12	2	2	63	14	86
2018	CO	13	39	23	15	4	6	55	20	142
2018	CO-01	15	27	23	23	8	4	44	32	26
2018	CO-02	11	40	27	13	4	6	54	18	83
2018	CO-03	16	45	13	13	3	10	68	18	31
2017	CO	11	35	28	16	5	5	49	22	156
2017	CO-01	5	31	42	11	3	8	40	14	38
2017	CO-02	12	39	25	16	4	5	53	21	85
2017	CO-03	14	31	20	24	7	3	47	32	29

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	26	47	14	8	4	1	1	74	12	159
2019	CO-01	25	43	14	9	9	0	0	68	18	44
2019	CO-02	22	50	15	8	2	1	1	74	11	86
2018	CO	30	48	10	8	2	3	0	80	10	143
2018	CO-01	31	38	15	12	4	0	0	69	15	26
2018	CO-02	27	52	11	6	1	2	0	82	7	84
2018	CO-03	35	42	3	10	3	6	0	83	14	31
2017	CO	30	45	14	7	3	1	0	76	11	155
2017	CO-01	27	55	8	5	5	0	0	82	11	38
2017	CO-02	29	48	14	6	2	1	0	77	8	84
2017	CO-03	38	31	17	7	3	3	0	71	11	29
2014	CO	36	34	14	12	2	2	0	71	14	160
2014	CO-02	28	37	14	17	2	2	0	67	19	95
2014	CO-03	41	32	18	6	0	3	0	76	6	34

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	36	41	13	6	2	2	1	79	8	160
2019	CO-01	31	38	11	13	7	0	0	69	20	45
2019	CO-02	35	45	14	2	0	3	0	83	2	86
2018	CO	36	41	12	5	3	4	0	80	8	143
2018	CO-01	38	38	12	8	4	0	0	77	12	26
2018	CO-02	31	44	12	5	1	7	0	81	6	84
2018	CO-03	48	29	13	3	6	0	0	77	10	31
2017	CO	32	44	11	6	3	3	1	79	9	156
2017	CO-01	37	37	13	5	3	5	0	78	8	38
2017	CO-02	28	52	9	7	0	2	1	83	7	85
2017	CO-03	38	31	14	3	10	3	0	71	14	29
2014	CO	36	36	16	6	1	4	0	76	7	160
2014	CO-02	29	42	17	6	1	4	0	75	8	95
2014	CO-03	35	35	21	3	0	6	0	75	3	34

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	35	45	11	7	3	0	79	9	159
2019	CO-01	39	39	9	9	5	0	77	14	44
2019	CO-02	31	47	14	6	2	0	78	8	86
2018	CO	36	45	11	5	1	1	82	6	144
2018	CO-01	42	27	12	12	4	4	72	16	26
2018	CO-02	32	52	9	5	1	1	85	6	85
2018	CO-03	45	39	16	0	0	0	84	0	31
2017	CO	33	47	10	6	3	0	80	10	156
2017	CO-01	24	60	8	5	3	0	84	8	38
2017	CO-02	39	42	11	6	2	0	81	8	85
2017	CO-03	31	44	10	7	7	0	76	14	29
2014	CO	33	38	17	8	5	0	71	13	160
2014	CO-02	30	35	19	8	7	0	65	16	95
2014	CO-03	44	44	9	0	3	0	88	3	34

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	27	34	18	16	6	0	61	21	159
2019	CO-01	32	23	16	23	7	0	55	30	44
2019	CO-02	21	40	19	15	6	0	60	21	86
2018	CO	22	35	21	18	4	1	57	21	142
2018	CO-01	19	35	19	19	4	4	56	24	26
2018	CO-02	20	35	21	19	4	1	55	23	84
2018	CO-03	27	37	20	13	3	0	63	17	30
2017	CO	23	38	20	12	7	0	61	19	154
2017	CO-01	16	42	21	13	8	0	57	21	38
2017	CO-02	24	40	19	12	5	0	64	17	83
2017	CO-03	31	34	17	7	10	0	65	17	29
2014	CO	18	38	24	14	6	0	56	20	160
2014	CO-02	13	38	25	19	5	0	51	24	95
2014	CO-03	26	38	21	6	9	0	65	15	34

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	25	39	18	13	6	0	64	18	160
2019	CO-01	27	38	16	11	9	0	64	20	45
2019	CO-02	20	42	20	14	5	0	62	19	86
2018	CO	20	42	22	10	5	1	63	15	143
2018	CO-01	19	31	27	15	4	4	52	20	26
2018	CO-02	18	48	20	8	6	0	66	14	85
2018	CO-03	30	33	23	10	3	0	63	13	30
2017	CO	23	41	16	14	6	0	64	20	155
2017	CO-01	16	42	16	16	11	0	57	27	38
2017	CO-02	24	43	16	14	2	0	67	16	85
2017	CO-03	29	36	18	7	11	0	64	18	28
2014	CO	16	40	23	14	6	0	56	21	160
2014	CO-02	13	42	25	13	7	0	55	20	95
2014	CO-03	26	32	21	15	6	0	59	21	34

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	43	27	11	13	4	2	0	71	18	159
2019	CO-01	49	22	7	16	7	0	0	71	22	45
2019	CO-02	37	31	9	14	5	3	0	71	19	86
2018	CO	33	31	18	8	6	5	0	66	15	144
2018	CO-01	31	50	8	8	4	0	0	81	12	26
2018	CO-02	31	27	21	8	6	7	0	62	15	85
2018	CO-03	39	23	19	10	6	3	0	63	17	31
2017	CO	32	30	15	12	8	3	0	63	21	155
2017	CO-01	21	39	21	8	11	0	0	60	18	38
2017	CO-02	35	27	17	15	4	2	0	64	19	85
2017	CO-03	39	28	4	7	18	4	0	70	26	28
2014	CO	32	27	17	14	5	4	1	62	20	160
2014	CO-02	27	30	18	18	4	2	1	59	23	95
2014	CO-03	38	26	21	6	6	3	0	67	12	34

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CO	31	36	33	160
2019	CO-01	24	40	36	45
2019	CO-02	35	29	36	86
2018	CO	35	32	33	144
2018	CO-01	35	31	35	26
2018	CO-02	40	27	33	85
2018	CO-03	26	45	29	31
2017	CO	37	32	32	156
2017	CO-01	48	34	18	38
2017	CO-02	31	30	39	85
2017	CO-03	34	38	28	29
2014	CO	37	30	33	160
2014	CO-02	37	27	36	95
2014	CO-03	32	35	32	34

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CO	16	58	14	6	4	2	50
2019	CO-02	10	60	20	7	3	0	30
2018	CO	8	53	20	4	8	8	51
2018	CO-02	6	50	18	6	12	9	34
2017	CO	16	51	21	5	4	4	57
2017	CO-01	11	55	17	11	6	0	18
2017	CO-02	15	46	27	0	4	8	26
2017	CO-03	30	39	20	10	0	0	10
2014	CO	7	56	15	17	9999	5	59
2014	CO-02	6	57	17	17	9999	3	35
2014	CO-03	18	55	0	18	9999	9	11

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	31	50	6	8	4	1	82	13	159
2019	CO-01	20	44	7	18	9	2	66	27	45
2019	CO-02	32	53	6	6	4	0	85	9	85

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	57	25	4	5	8	1	90	5	160
2019	CO-01	47	22	2	7	18	4	89	9	45
2019	CO-02	57	29	6	3	5	0	90	4	86

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	11	89	160
2019	CO-01	18	82	45
2019	CO-02	8	92	86
2018	CO	11	89	144
2018	CO-02	12	88	85

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	33	67	18

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	67	33	18

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CO	100	18
2018	CO	100	16
2018	CO-02	100	10

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	CO	100	18
2018	CO	100	16
2018	CO-02	100	10

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2019	CO	100	18
2018	CO	100	16
2018	CO-02	100	10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	39	61	18
2018	CO	44	56	16
2018	CO-02	50	50	10

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	28	72	18
2018	CO	56	44	16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	39	61	18
2018	CO	38	63	16

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	44	56	18
2018	CO	31	69	16
2018	CO-02	50	50	10

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	33	67	18
2018	CO	38	63	16

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	50	50	18
2018	CO	50	50	16
2018	CO-02	50	50	10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CO	100	18
2018	CO	100	16
2018	CO-02	100	10

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2019	CO	100	18
2018	CO	100	16
2018	CO-02	100	10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	39	61	18
2018	CO	44	56	16

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	61	39	18
2018	CO	56	44	16

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	33	67	18
2018	CO	44	56	16

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	18

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	18

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	CO	100	18
2018	CO	100	16
2018	CO-02	100	10

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	28	72	18

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	39	61	18

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	28	72	18
2018	CO	44	56	16

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	56	44	18
2018	CO	50	50	16

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	18
2018	CO	0	100	16

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	33	67	18
2018	CO	63	38	16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	20	80	160
2019	CO-01	18	82	45
2019	CO-02	26	74	86

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	9	14	17	12	9	31	8	38	35	160
2019	CO-01	11	11	9	16	16	31	7	36	50	45
2019	CO-02	5	15	20	12	6	35	8	35	31	86
2018	CO	7	13	23	15	8	29	6	30	35	143
2018	CO-01	8	8	31	12	4	27	12	25	25	26
2018	CO-02	6	12	25	13	11	29	5	27	36	84
2018	CO-03	10	16	10	26	3	32	3	40	45	31
2017	CO	6	11	20	11	8	28	16	30	35	156
2017	CO-01	5	8	13	13	5	29	27	30	40	38
2017	CO-02	4	9	25	13	5	31	14	23	32	85
2017	CO-03	17	17	10	3	24	21	7	47	38	29
2014	CO	8	13	22	11	8	26	12	34	30	160
2014	CO-02	5	11	24	16	9	25	9	24	39	95
2014	CO-03	18	21	21	6	3	18	15	57	13	34

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	26	19	16	6	14	4	50	27	159
2019	CO-01	13	20	11	24	13	16	2	41	46	45
2019	CO-02	12	35	19	15	2	14	3	56	21	86
2018	CO	14	27	25	11	8	13	1	48	23	142
2018	CO-01	12	23	27	23	8	8	0	38	33	26
2018	CO-02	12	24	29	10	11	14	1	42	24	84
2018	CO-03	23	37	17	7	3	13	0	69	12	30
2017	CO	14	18	24	14	7	19	4	42	27	156
2017	CO-01	13	19	18	10	8	29	3	47	26	38
2017	CO-02	11	19	26	18	5	18	5	38	29	85
2017	CO-03	24	17	24	3	14	14	3	50	21	29
2014	CO	13	21	25	9	8	23	2	44	23	160
2014	CO-02	9	18	29	13	9	20	1	35	28	95
2014	CO-03	18	35	18	9	3	18	0	64	14	34

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	9	91	160
2019	CO-01	16	84	45
2019	CO-02	8	92	86
2018	CO	4	96	144

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	36	64	14

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	14

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	14

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	36	64	14

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	50	50	14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	14

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	14

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	14

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	14

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	57	43	14

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	9	91	160
2019	CO-01	11	89	45
2019	CO-02	9	91	86

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	11	15	21	7	2	38	7	47	16	159
2019	CO-01	9	16	16	11	2	42	4	46	25	45
2019	CO-02	7	16	20	6	1	40	9	47	14	85
2018	CO	9	16	25	4	3	37	5	43	13	143
2018	CO-01	4	15	27	4	4	35	12	36	14	26
2018	CO-02	11	15	27	4	2	38	4	44	10	85
2018	CO-03	10	17	17	7	7	40	3	47	24	30
2017	CO	9	13	27	3	3	35	8	40	11	156
2017	CO-01	3	10	29	0	3	37	19	29	6	38
2017	CO-02	8	14	27	6	2	37	6	39	14	85
2017	CO-03	17	17	24	0	7	31	3	53	11	29
2014	CO	9	11	25	3	4	40	9	38	12	160
2014	CO-02	6	8	27	4	4	42	7	29	17	95
2014	CO-03	9	21	27	0	3	29	12	50	5	34

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	21	28	19	7	4	18	4	62	14	159
2019	CO-01	20	18	18	13	4	24	2	52	24	45
2019	CO-02	16	34	20	5	2	18	5	65	9	85
2018	CO	19	28	26	6	3	17	1	57	12	143
2018	CO-01	15	27	27	12	4	15	0	50	18	26
2018	CO-02	19	30	27	4	2	17	1	59	7	84
2018	CO-03	23	19	23	10	6	19	0	52	20	31
2017	CO	16	31	25	5	4	17	3	59	10	156
2017	CO-01	8	29	26	3	3	26	5	54	8	38
2017	CO-02	14	33	27	5	4	15	2	57	10	85
2017	CO-03	31	31	17	3	7	10	0	69	12	29
2014	CO	19	20	24	2	4	30	1	56	9	160
2014	CO-02	15	19	28	1	5	32	0	49	9	95
2014	CO-03	24	32	18	3	0	21	3	73	4	34

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	22	30	19	9	19	0	1	52	29	160
2019	CO-01	16	27	18	9	31	0	0	42	40	45
2019	CO-02	21	30	20	10	17	0	1	52	28	86
2018	CO	20	20	20	12	26	1	2	40	39	143
2018	CO-01	12	16	20	12	36	0	4	29	50	25
2018	CO-02	21	19	20	9	28	1	1	41	39	85
2018	CO-03	23	19	23	19	13	0	3	43	33	31
2017	CO	19	22	17	17	23	1	2	42	41	155
2017	CO-01	16	21	16	24	24	0	0	37	48	38
2017	CO-02	21	21	13	17	24	1	2	44	42	84
2017	CO-03	21	24	27	10	14	0	3	46	25	29

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	16	28	29	18	11	0	43	28	160
2019	CO-01	20	29	27	18	7	0	49	24	45
2019	CO-02	13	27	30	17	13	0	40	30	86
2018	CO	12	20	37	16	15	0	32	31	144
2018	CO-01	15	35	27	12	12	0	50	23	26
2018	CO-02	11	19	39	15	16	0	29	32	85
2018	CO-03	13	6	42	23	16	0	19	39	31
2017	CO	10	21	34	19	16	1	31	35	154
2017	CO-01	5	32	31	19	11	3	38	30	38
2017	CO-02	13	17	34	20	16	0	30	36	83
2017	CO-03	10	21	38	17	14	0	31	31	29

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	16	32	25	17	9	1	48	26	160
2019	CO-01	22	38	18	11	11	0	60	22	45
2019	CO-02	12	30	28	21	9	0	42	30	86
2018	CO	10	27	30	17	15	0	37	33	143
2018	CO-01	15	46	19	4	15	0	62	19	26
2018	CO-02	9	25	28	20	18	0	34	38	85
2018	CO-03	7	13	47	23	10	0	20	33	30
2017	CO	10	20	38	14	17	1	30	32	155
2017	CO-01	8	27	47	5	11	3	36	16	38
2017	CO-02	12	16	37	15	20	0	27	36	84
2017	CO-03	7	28	31	21	13	0	35	34	29

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	27	21	21	16	0	0	42	36	159
2019	CO-01	18	23	18	23	18	0	0	41	41	44
2019	CO-02	12	27	24	21	16	0	0	38	37	86
2018	CO	15	27	26	13	18	1	1	42	32	144
2018	CO-01	27	31	19	8	12	4	0	60	20	26
2018	CO-02	15	25	22	16	20	0	1	40	37	85
2018	CO-03	3	26	42	10	19	0	0	29	29	31
2017	CO	11	19	33	21	16	0	1	30	37	155
2017	CO-01	8	29	31	19	13	0	0	37	32	38
2017	CO-02	14	11	37	25	13	0	0	25	38	84
2017	CO-03	7	28	24	14	27	0	0	35	41	29

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	35	32	21	8	4	0	1	67	11	159
2019	CO-01	33	38	20	7	2	0	0	71	9	45
2019	CO-02	36	31	20	7	5	0	1	68	12	85
2018	CO	26	31	25	10	6	1	1	58	16	143
2018	CO-01	42	27	19	8	0	4	0	72	8	26
2018	CO-02	25	31	26	9	8	0	1	56	18	85
2018	CO-03	13	37	30	13	7	0	0	50	20	30
2017	CO	24	39	18	10	8	0	1	64	18	155
2017	CO-01	29	37	16	8	5	0	5	70	14	38
2017	CO-02	23	39	21	10	7	0	0	62	17	84
2017	CO-03	24	42	14	10	10	0	0	66	20	29

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	25	30	21	14	10	0	0	55	24	160
2019	CO-01	31	22	29	11	7	0	0	53	18	45
2019	CO-02	21	33	16	16	14	0	0	53	30	86
2018	CO	24	20	26	15	15	1	0	44	30	144
2018	CO-01	38	23	19	12	4	4	0	64	16	26
2018	CO-02	24	15	24	22	15	0	0	39	38	85
2018	CO-03	10	32	35	0	23	0	0	42	23	31
2017	CO	15	28	27	17	12	0	1	44	29	156
2017	CO-01	24	32	31	11	3	0	0	56	13	38
2017	CO-02	12	26	26	18	18	0	1	38	36	85
2017	CO-03	14	35	27	24	0	0	0	49	24	29

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	30	31	19	11	8	1	0	62	19	159
2019	CO-01	29	31	18	9	11	2	0	61	20	45
2019	CO-02	30	31	19	12	7	1	0	62	19	86
2018	CO	16	32	30	14	7	0	1	49	21	143
2018	CO-01	15	35	31	8	8	0	4	52	16	26
2018	CO-02	15	27	31	18	8	0	0	43	26	84
2018	CO-03	16	42	29	10	3	0	0	58	13	31
2017	CO	19	30	25	17	7	0	2	50	25	156
2017	CO-01	11	39	29	16	0	0	5	53	17	38
2017	CO-02	23	27	24	15	9	0	1	51	25	85
2017	CO-03	17	31	24	20	7	0	0	49	27	29

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	23	33	23	9	11	1	1	56	20	160
2019	CO-01	29	31	20	4	11	2	2	63	16	45
2019	CO-02	19	31	26	13	12	0	0	50	24	86
2018	CO	13	28	30	20	8	0	1	42	28	143
2018	CO-01	19	27	35	12	4	0	4	48	16	26
2018	CO-02	12	27	27	21	12	0	0	39	33	84
2018	CO-03	10	29	35	23	0	0	3	40	23	31
2017	CO	14	29	31	13	11	0	2	44	25	156
2017	CO-01	21	29	31	5	5	0	8	55	11	38
2017	CO-02	12	28	32	15	13	0	0	40	28	85
2017	CO-03	14	28	31	20	7	0	0	42	27	29

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	28	23	24	11	13	1	0	51	24	157
2019	CO-01	29	18	29	4	18	2	0	48	23	45
2019	CO-02	27	16	26	18	13	0	0	44	31	85
2018	CO	17	33	25	17	7	1	1	51	24	142
2018	CO-01	4	31	31	23	12	0	0	35	35	26
2018	CO-02	20	33	24	14	7	1	0	54	22	83
2018	CO-03	16	35	23	19	3	0	3	53	23	31
2017	CO	23	28	24	14	9	1	1	52	23	156
2017	CO-01	16	40	23	11	8	0	3	57	19	38
2017	CO-02	24	25	27	14	9	1	0	49	24	85
2017	CO-03	31	24	20	17	7	0	0	56	24	29

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	35	26	19	9	10	62	19	159
2019	CO-01	36	18	27	5	14	55	18	44
2019	CO-02	31	29	17	12	10	60	22	86

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	23	33	27	11	6	0	0	56	17	159
2019	CO-01	33	33	20	7	7	0	0	67	13	45
2019	CO-02	15	31	31	14	8	0	0	47	22	86
2018	CO	20	33	19	17	10	1	0	54	27	139
2018	CO-01	27	50	12	8	4	0	0	77	12	26
2018	CO-02	21	30	22	17	10	0	0	51	27	81
2018	CO-03	10	29	19	23	16	3	0	40	40	31
2017	CO	20	30	26	15	8	0	1	50	23	156
2017	CO-01	29	34	23	8	3	0	3	65	11	38
2017	CO-02	15	29	29	16	9	0	0	45	26	85
2017	CO-03	21	28	24	20	7	0	0	49	27	29

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	45	35	8	8	3	1	0	80	11	159
2019	CO-01	56	31	4	2	4	2	0	89	7	45
2019	CO-02	38	34	12	13	4	0	0	72	16	85
2018	CO	37	28	14	10	7	1	4	68	18	142
2018	CO-01	46	38	8	0	0	0	8	92	0	26
2018	CO-02	30	29	14	13	10	0	4	61	24	83
2018	CO-03	42	19	19	10	6	3	0	63	17	31
2017	CO	51	22	15	6	3	1	1	75	9	156
2017	CO-01	58	21	16	5	0	0	0	79	5	38
2017	CO-02	45	28	16	6	1	1	2	76	7	85
2017	CO-03	66	10	10	10	3	0	0	76	14	29

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	75	8	3	3	2	1	8	92	5	159
2019	CO-01	76	7	0	4	2	0	11	93	8	45
2019	CO-02	74	9	6	1	2	1	6	90	4	86
2018	CO	67	13	6	3	4	1	6	86	8	142
2018	CO-01	73	15	0	0	4	0	8	96	4	26
2018	CO-02	65	14	7	4	5	1	4	84	9	84
2018	CO-03	63	10	7	3	3	3	10	85	8	30

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	65	16	6	4	4	0	4	85	9	159
2019	CO-01	58	18	7	2	9	0	7	81	12	45
2019	CO-02	66	16	7	6	1	0	3	86	7	86
2018	CO	62	14	10	1	4	1	6	83	6	141
2018	CO-01	64	16	8	0	4	0	8	87	4	25
2018	CO-02	64	13	8	2	6	2	4	82	9	83
2018	CO-03	55	16	16	0	0	0	13	81	0	31
2017	CO	69	12	8	4	2	1	4	86	6	156
2017	CO-01	76	11	5	2	3	0	3	89	5	38
2017	CO-02	69	13	9	1	1	1	5	87	3	85
2017	CO-03	69	7	7	10	3	0	3	78	14	29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	53	28	11	4	3	0	2	82	6	159
2019	CO-01	51	29	11	7	2	0	0	80	9	45
2019	CO-02	49	28	13	3	3	0	3	80	7	86
2018	CO	52	29	12	4	1	0	3	83	4	140
2018	CO-01	52	40	4	0	0	0	4	96	0	25
2018	CO-02	55	27	12	4	0	0	2	84	4	82
2018	CO-03	45	23	19	6	3	0	3	70	10	31
2017	CO	52	32	10	2	3	1	1	86	5	155
2017	CO-01	50	34	10	0	3	0	3	87	3	38
2017	CO-02	52	31	9	4	2	1	1	84	6	85
2017	CO-03	61	28	7	0	4	0	0	89	4	28

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	47	23	12	13	4	1	71	17	158
2019	CO-01	44	24	11	11	9	0	69	20	45
2019	CO-02	39	25	13	18	4	2	65	22	85
2018	CO	45	24	14	5	9	2	71	14	139
2018	CO-01	36	28	8	12	12	4	67	25	25
2018	CO-02	49	22	14	5	9	1	73	14	81
2018	CO-03	45	26	19	0	6	3	73	7	31
2017	CO	46	30	12	6	4	2	78	10	156
2017	CO-01	32	48	8	8	3	3	81	11	38
2017	CO-02	53	26	11	5	5	1	80	10	85
2017	CO-03	52	20	24	0	3	0	72	3	29

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	50	9	3	1	1	36	93	2	158
2019	CO-01	57	7	0	0	0	36	100	0	44
2019	CO-02	44	8	2	0	0	45	96	0	86
2018	CO	45	6	6	2	0	41	87	4	140
2018	CO-01	48	0	0	0	0	52	100	0	25
2018	CO-02	46	4	5	1	0	44	89	2	82
2018	CO-03	39	16	13	6	0	26	74	9	31
2017	CO	49	9	4	1	1	36	90	3	156
2017	CO-01	47	11	5	3	0	34	88	4	38
2017	CO-02	46	8	1	0	1	44	96	2	85
2017	CO-03	66	7	10	0	3	14	84	4	29

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	64	21	8	2	0	5	89	2	159
2019	CO-01	73	16	4	0	0	7	95	0	45
2019	CO-02	57	23	10	3	0	6	85	4	86
2018	CO	55	24	9	1	1	10	87	2	139
2018	CO-01	60	16	8	0	0	16	90	0	25
2018	CO-02	51	26	10	2	1	10	85	4	82
2018	CO-03	57	27	10	0	0	7	89	0	30
2017	CO	60	24	7	3	1	5	88	4	154
2017	CO-01	55	32	2	3	0	8	95	3	38
2017	CO-02	61	19	12	4	1	2	83	5	83
2017	CO-03	72	21	0	0	3	3	96	4	29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	58	12	7	6	11	0	5	74	19	158
2019	CO-01	40	7	11	13	29	0	0	47	42	45
2019	CO-02	59	17	7	3	6	0	7	83	10	86
2018	CO	54	15	8	8	9	0	6	73	18	140
2018	CO-01	36	16	8	20	16	0	4	54	38	25
2018	CO-02	52	17	7	7	11	0	5	73	19	82
2018	CO-03	71	10	10	0	0	0	10	89	0	31
2017	CO	60	15	7	6	6	1	5	80	12	156
2017	CO-01	45	11	8	18	16	0	3	57	35	38
2017	CO-02	61	20	9	0	4	0	6	86	4	85
2017	CO-03	83	7	0	3	0	0	7	96	4	29

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	56	24	13	4	0	0	3	82	5	159
2019	CO-01	58	22	11	4	0	0	4	84	5	45
2019	CO-02	51	27	14	6	0	0	2	80	6	86
2018	CO	51	24	13	5	2	0	5	79	8	140
2018	CO-01	60	16	12	0	4	0	8	83	4	25
2018	CO-02	43	33	11	7	2	0	4	78	10	82
2018	CO-03	61	10	19	3	0	0	6	76	3	31
2017	CO	56	22	11	4	1	1	6	84	5	155
2017	CO-01	63	16	10	3	0	0	8	86	3	38
2017	CO-02	50	27	12	5	1	0	5	81	6	84
2017	CO-03	62	20	7	3	0	0	7	89	4	29

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	11	32	38	16	4	43	20	160
2019	CO-01	7	27	33	27	7	33	33	45
2019	CO-02	10	33	41	13	3	43	16	86
2018	CO	7	28	42	19	4	35	23	144
2018	CO-01	0	38	42	12	8	38	19	26
2018	CO-02	8	26	41	21	4	34	25	85
2018	CO-03	10	26	42	19	3	35	23	31
2017	CO	10	26	40	16	8	36	24	154
2017	CO-01	0	37	47	13	3	37	16	38
2017	CO-02	12	22	42	13	11	34	24	83
2017	CO-03	17	24	31	17	10	42	27	29

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	4	28	36	24	9	0	33	32	160
2019	CO-01	2	36	27	29	7	0	36	38	45
2019	CO-02	6	29	37	21	7	0	28	35	86
2018	CO	10	21	41	20	8	1	28	31	143
2018	CO-01	8	15	35	27	12	4	40	24	26
2018	CO-02	10	21	43	20	6	0	26	31	84
2018	CO-03	13	26	35	13	13	0	26	39	31
2017	CO	8	19	40	22	9	1	32	28	156
2017	CO-01	5	8	55	27	5	0	32	13	38
2017	CO-02	8	26	32	22	11	1	33	34	85
2017	CO-03	7	13	52	17	10	0	28	20	29

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	13	43	20	14	6	4	58	21	159
2019	CO-01	11	40	13	16	16	4	53	33	45
2019	CO-02	11	45	22	16	2	4	57	20	85
2018	CO	13	33	26	16	7	6	48	25	141
2018	CO-01	4	36	24	12	16	8	43	30	25
2018	CO-02	14	32	25	19	5	5	49	25	84
2018	CO-03	17	30	27	13	7	7	50	21	30
2017	CO	12	38	15	13	10	11	56	27	156
2017	CO-01	13	39	13	10	11	13	61	24	38
2017	CO-02	12	41	14	15	7	11	59	25	85
2017	CO-03	14	31	24	10	10	10	50	23	29

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	34	18	14	18	1	0	50	32	159
2019	CO-01	22	22	16	13	24	2	0	45	39	45
2019	CO-02	9	34	21	15	19	1	0	44	35	85
2018	CO	14	25	22	23	11	3	1	41	36	142
2018	CO-01	8	27	15	23	15	8	4	39	43	26
2018	CO-02	13	23	24	28	10	2	0	37	38	83
2018	CO-03	23	26	23	13	13	0	3	50	27	31
2017	CO	6	38	21	22	12	1	1	44	35	156
2017	CO-01	3	42	19	26	11	0	0	45	36	38
2017	CO-02	5	38	25	19	12	1	1	43	31	85
2017	CO-03	14	37	14	21	10	3	0	53	32	29

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	14	86	160
2019	CO-01	20	80	45
2019	CO-02	10	90	86
2017	CO	21	79	156
2017	CO-01	21	79	38
2017	CO-02	21	79	85
2017	CO-03	17	83	29
2014	CO	8	92	160
2014	CO-02	7	93	95

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	67	33	21
2017	CO	72	28	32
2017	CO-02	67	33	18
2014	CO	77	23	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	50	43	7	0	93	7	14
2017	CO	43	48	4	4	91	9	23
2017	CO-02	50	50	0	0	100	0	12
2014	CO	50	30	20	0	80	20	10

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	19	32	24	10	11	4	0	20	80	160
2019	CO-01	13	31	29	11	13	2	0	14	86	45
2019	CO-02	20	35	24	9	9	2	0	20	80	86
2018	CO	26	19	21	13	17	3	1	27	73	143
2018	CO-01	23	15	27	15	15	4	0	24	76	26
2018	CO-02	27	17	23	11	19	1	2	28	72	84
2018	CO-03	23	29	10	16	16	6	0	24	76	31
2017	CO	21	18	20	15	19	6	0	22	78	156
2017	CO-01	16	11	26	21	24	3	0	16	84	38
2017	CO-02	22	21	18	12	20	7	0	24	76	85
2017	CO-03	24	17	24	17	10	7	0	26	74	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	60	40	123
2019	CO-01	71	29	38
2019	CO-02	54	46	67

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	43	57	122
2019	CO-01	50	50	38
2019	CO-02	43	57	67
2018	CO	27	73	98
2018	CO-01	26	74	19
2018	CO-02	28	72	57
2018	CO-03	19	81	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	6	20	22	21	25	1	5	28	49	123
2019	CO-01	13	21	13	16	32	0	5	36	50	38
2019	CO-02	3	18	25	27	21	1	4	22	51	67
2018	CO	3	17	19	19	38	2	2	21	59	100
2018	CO-01	5	11	21	5	58	0	0	16	63	19
2018	CO-02	3	16	17	24	34	2	3	20	62	58
2018	CO-03	0	27	18	18	32	5	0	29	52	22
2017	CO	4	15	19	21	35	1	4	20	59	114
2017	CO-01	3	16	10	22	45	0	3	20	70	31
2017	CO-02	5	13	25	18	30	2	7	20	53	60
2017	CO-03	5	15	20	30	30	0	0	20	61	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	7	18	18	21	31	0	5	26	55	123
2019	CO-01	13	24	11	11	39	0	3	38	51	38
2019	CO-02	6	15	24	25	25	0	4	22	53	67
2018	CO	2	10	10	18	57	3	0	12	77	100
2018	CO-01	11	11	11	5	63	0	0	21	68	19
2018	CO-02	0	7	12	22	53	5	0	7	80	58
2018	CO-03	0	18	5	14	64	0	0	18	77	22
2017	CO	4	4	8	17	60	4	4	9	82	114
2017	CO-01	3	6	6	13	67	0	3	10	83	31
2017	CO-02	5	2	12	15	55	7	5	8	79	60
2017	CO-03	5	10	0	25	60	0	0	15	85	20

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	39	18	16	9	10	3	6	61	21	160
2019	CO-01	47	16	13	4	9	4	7	70	15	45
2019	CO-02	30	21	16	12	14	1	6	55	28	86
2018	CO	34	15	15	7	15	1	12	57	26	143
2018	CO-01	46	19	8	0	19	4	4	71	21	26
2018	CO-02	31	16	15	11	18	0	9	52	31	85
2018	CO-03	30	10	20	3	7	3	27	57	14	30

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Global Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment