2019 Public Service Employee Survey Results for Global Affairs Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 46 5 11 3 0 0 81 14 3790
2019 Part-time 31 54 2 8 4 0 0 85 12 63
2017 Full-time 26 50 6 13 4 0 0 77 17 4201
2017 Part-time 33 49 5 11 3 0 0 82 13 95
2014 Full-time 31 48 6 11 3 0 0 80 14 3976
2014 Part-time 31 48 3 16 2 0 0 79 18 86

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 23 6 10 4 0 0 79 14 3777
2019 Part-time 47 35 7 7 5 0 0 82 11 64
2017 Full-time 51 26 7 11 5 0 0 77 16 4203
2017 Part-time 58 20 11 8 2 0 2 79 10 95
2014 Full-time 50 26 7 12 5 0 0 76 17 3968
2014 Part-time 52 21 10 9 7 0 1 74 16 86

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 35 7 13 8 0 0 72 20 3781
2019 Part-time 35 39 9 9 8 0 0 74 17 63
2017 Full-time 35 38 7 13 6 0 0 74 19 4200
2017 Part-time 39 34 7 13 7 0 0 73 20 95
2014 Full-time 37 37 8 11 6 0 0 74 17 3966
2014 Part-time 38 41 8 11 3 0 0 79 14 86

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 41 14 14 5 0 0 67 19 3777
2019 Part-time 28 38 14 14 3 0 4 69 17 64
2017 Full-time 23 41 13 15 8 0 0 63 23 4198
2017 Part-time 22 39 15 17 4 0 3 63 22 94
2014 Full-time 22 40 15 16 7 0 0 62 24 3973
2014 Part-time 29 36 13 12 5 0 5 69 18 86

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 37 11 8 3 0 0 77 12 3767
2019 Part-time 37 44 12 6 1 0 0 81 7 64
2017 Full-time 37 41 9 9 3 0 0 79 12 4192
2017 Part-time 47 27 14 6 4 1 0 75 11 93
2014 Full-time 37 41 11 8 3 0 0 79 10 3970
2014 Part-time 46 38 9 5 2 0 0 84 7 86

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 33 12 12 7 0 0 70 18 3786
2019 Part-time 49 31 5 11 2 0 1 82 13 64
2017 Full-time 32 34 12 13 8 1 0 66 21 4198
2017 Part-time 50 28 11 7 4 0 0 78 11 95
2014 Full-time 29 36 14 13 7 1 1 66 20 3972
2014 Part-time 44 22 19 8 2 2 3 70 10 86

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 39 10 7 4 0 0 80 11 3785
2019 Part-time 34 41 12 12 1 0 0 74 14 64
2017 Full-time 38 42 10 6 4 0 0 81 10 4200
2017 Part-time 39 47 4 5 4 0 0 86 9 95
2014 Full-time 31 44 12 9 4 0 0 75 13 3976
2014 Part-time 32 40 19 9 0 0 0 72 9 86

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 39 13 12 7 0 0 67 19 3780
2019 Part-time 35 42 13 7 3 0 0 77 10 64
2017 Full-time 25 38 16 13 7 0 0 63 21 4199
2017 Part-time 41 37 8 6 7 0 2 79 13 95
2014 Full-time 20 38 17 15 9 0 0 59 24 3974
2014 Part-time 29 36 16 17 2 0 0 65 19 86

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 43 13 12 5 0 0 71 16 3759
2019 Part-time 32 40 13 10 4 0 0 72 14 64
2017 Full-time 26 44 14 11 5 0 0 70 16 4200
2017 Part-time 37 34 13 12 3 2 0 72 15 95

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 41 8 5 2 0 0 85 7 3767
2019 Part-time 39 44 15 3 0 0 0 83 3 63
2017 Full-time 41 42 9 5 3 0 0 83 8 4201
2017 Part-time 40 44 6 4 4 0 2 86 8 95
2014 Full-time 37 43 11 6 3 0 0 80 9 3973
2014 Part-time 39 32 17 11 0 0 0 72 11 86

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 39 13 10 6 0 0 70 17 3770
2019 Part-time 35 37 15 12 1 0 0 72 13 63
2017 Full-time 28 40 14 11 7 0 0 68 18 4197
2017 Part-time 46 34 5 6 8 1 0 81 14 95

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 34 9 3 2 0 0 87 5 3756
2019 Part-time 53 28 18 1 0 0 0 81 1 64
2017 Full-time 53 35 8 3 1 0 0 88 4 4187
2017 Part-time 44 41 6 4 3 0 2 87 7 94
2014 Full-time 58 30 8 2 1 0 0 88 4 3969
2014 Part-time 47 33 19 0 1 0 0 80 1 86

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 39 13 11 5 0 0 71 15 3763
2019 Part-time 27 42 15 10 7 0 0 69 17 64
2017 Full-time 31 43 12 10 5 0 0 74 14 4185
2017 Part-time 32 41 10 10 5 0 2 74 15 94
2014 Full-time 23 43 13 14 7 0 0 66 20 3975
2014 Part-time 24 37 17 12 9 0 0 61 21 86

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 36 15 9 5 0 0 71 14 3776
2019 Part-time 34 23 23 14 5 0 0 57 19 64
2017 Full-time 33 37 14 11 5 0 0 70 16 4187
2017 Part-time 31 45 11 8 4 0 2 77 11 95
2014 Full-time 27 38 15 12 6 0 0 66 19 3973
2014 Part-time 27 37 19 12 6 0 0 64 17 86

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 41 14 10 4 1 0 72 14 3737
2019 Part-time 29 40 17 8 3 1 1 71 11 63
2017 Full-time 30 39 15 10 4 0 0 70 15 4188
2017 Part-time 38 38 12 9 3 0 0 76 12 95
2014 Full-time 28 39 16 11 5 0 0 68 16 3971
2014 Part-time 34 35 15 12 1 0 3 72 13 86

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 39 10 5 2 0 0 83 7 3783
2019 Part-time 47 27 20 6 0 0 0 74 6 64
2017 Full-time 42 40 9 5 3 0 0 83 8 4184
2017 Part-time 47 39 5 4 4 0 1 87 8 95
2014 Full-time 38 41 12 6 3 0 0 79 9 3971
2014 Part-time 32 48 14 5 1 0 0 80 6 86

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 31 20 12 10 0 0 58 22 3768
2019 Part-time 43 36 11 6 4 0 0 78 10 63
2017 Full-time 24 35 19 13 8 0 1 59 21 4203
2017 Part-time 49 30 15 3 2 0 1 80 5 95
2014 Full-time 22 34 21 12 10 0 1 57 22 3975
2014 Part-time 38 46 9 6 1 0 0 84 7 86

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 8 25 39 19 7 1 1 27 34 3778
2019 Part-time 13 26 31 16 11 1 1 28 41 64
2017 Full-time 10 26 38 16 6 1 3 23 38 4177
2017 Part-time 7 27 26 25 12 1 3 39 35 94
2014 Full-time 14 31 35 14 5 0 1 19 46 3965
2014 Part-time 10 23 37 21 6 0 3 28 34 86

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 20 31 24 11 2 2 36 31 3772
2019 Part-time 9 24 16 29 15 3 3 47 36 63
2017 Full-time 11 21 32 21 9 2 3 32 34 4171
2017 Part-time 4 20 17 30 16 8 5 53 28 95
2014 Full-time 19 29 28 15 6 1 2 21 50 3970
2014 Part-time 9 24 23 25 12 2 6 39 36 86

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 27 30 15 6 1 2 22 47 3768
2019 Part-time 17 33 18 18 7 1 6 26 54 63
2017 Full-time 23 28 28 12 5 1 2 18 53 4184
2017 Part-time 18 22 33 13 8 6 1 22 43 95
2014 Full-time 29 30 24 11 3 1 1 15 61 3966
2014 Part-time 18 28 30 9 7 0 6 18 50 86

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 25 35 19 7 1 1 27 38 3765
2019 Part-time 10 20 31 15 20 1 3 37 31 64
2017 Full-time 14 26 35 16 6 1 2 23 41 4176
2017 Part-time 5 21 29 25 13 6 1 41 28 94
2014 Full-time 15 28 35 16 4 1 1 21 44 3959
2014 Part-time 8 14 34 26 12 0 5 40 23 85

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 24 28 17 10 1 2 27 43 3780
2019 Part-time 10 14 32 16 20 0 9 39 26 62
2017 Full-time 24 28 26 11 6 2 3 18 55 4189
2017 Part-time 13 21 18 19 17 6 6 41 38 94
2014 Full-time 28 30 25 10 4 1 2 15 60 3971
2014 Part-time 12 29 19 11 18 0 12 33 46 86

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 23 29 20 8 2 2 29 41 3773
2019 Part-time 18 21 20 15 12 10 5 31 45 63
2017 Full-time 15 25 30 17 8 2 4 26 42 4177
2017 Part-time 12 19 24 18 15 6 7 37 36 95
2014 Full-time 16 23 32 18 7 1 3 26 41 3966
2014 Part-time 9 26 18 17 12 6 11 35 42 86

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 28 30 14 5 1 1 20 49 3769
2019 Part-time 13 31 24 13 12 1 6 27 47 64
2017 Full-time 21 28 31 12 5 1 2 17 51 4189
2017 Part-time 11 27 25 18 10 7 2 31 41 95
2014 Full-time 25 29 29 10 4 1 2 14 56 3966
2014 Part-time 9 26 31 14 7 3 9 24 40 86

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 21 35 22 9 1 1 31 33 3777
2019 Part-time 9 27 32 17 13 0 1 31 36 64
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 62 21 6 6 3 0 1 84 10 3784
2019 Part-time 64 15 6 11 0 0 4 83 11 64
2017 Full-time 62 22 6 6 3 0 1 85 9 4199
2017 Part-time 63 24 7 3 3 0 1 87 6 95
2014 Full-time 64 21 5 6 3 0 1 85 9 3975
2014 Part-time 72 13 7 3 3 0 2 86 6 86

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 31 16 11 7 5 4 63 20 3776
2019 Part-time 29 30 14 1 8 11 7 72 11 64
2017 Full-time 25 33 14 10 7 5 6 65 19 4202
2017 Part-time 27 25 14 8 8 11 8 64 19 95
2014 Full-time 31 31 14 9 6 4 4 68 16 3975
2014 Part-time 28 34 15 3 5 4 11 73 10 86

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 31 8 9 6 1 0 77 15 3772
2019 Part-time 48 25 13 7 8 0 0 73 15 64
2017 Full-time 43 33 9 9 6 1 0 77 14 4196
2017 Part-time 48 31 4 5 9 2 1 81 15 95
2014 Full-time 44 31 9 9 5 1 0 76 15 3973
2014 Part-time 40 41 5 9 4 1 0 82 13 86

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 34 6 7 3 0 0 84 9 3765
2019 Part-time 54 32 10 3 1 0 0 85 5 64
2017 Full-time 46 38 7 6 2 0 0 85 8 4190
2017 Part-time 50 38 3 6 3 0 0 88 9 95
2014 Full-time 46 40 6 6 2 0 0 86 8 3972
2014 Part-time 48 34 13 1 3 0 1 83 4 86

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 37 9 5 2 1 0 84 7 3784
2019 Part-time 49 29 11 7 5 0 0 78 12 63
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 28 11 4 2 1 2 82 6 3779
2019 Part-time 53 19 10 7 5 0 6 77 12 62

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 32 12 10 6 1 1 72 16 3790
2019 Part-time 50 24 11 6 7 0 1 75 13 64
2017 Full-time 33 38 12 10 6 1 1 72 16 4204
2017 Part-time 43 34 7 6 8 1 2 79 14 95
2014 Full-time 30 39 13 11 6 1 1 70 17 3973
2014 Part-time 39 35 12 12 1 1 0 74 13 86

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 29 11 7 5 1 1 77 12 3781
2019 Part-time 56 21 12 6 3 0 1 78 9 63
2017 Full-time 41 34 11 6 5 3 1 78 11 4201
2017 Part-time 52 32 5 3 3 3 2 88 7 95
2014 Full-time 39 33 13 7 4 3 1 74 12 3973
2014 Part-time 44 31 11 8 1 2 2 79 10 86

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 32 10 9 5 1 1 75 14 3772
2019 Part-time 46 28 15 4 6 0 1 75 10 64
2017 Full-time 39 36 10 8 5 1 0 76 13 4203
2017 Part-time 53 27 6 8 5 2 0 81 13 95
2014 Full-time 36 37 11 10 5 1 0 74 15 3974
2014 Part-time 45 28 15 10 1 1 0 73 11 86

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 78 13 4 2 2 0 1 92 4 3768
2019 Part-time 78 16 2 2 1 0 1 95 4 63
2017 Full-time 75 17 4 3 1 0 0 92 4 4193
2017 Part-time 77 17 1 3 2 0 0 94 5 94
2014 Full-time 74 16 4 3 2 0 1 91 5 3971
2014 Part-time 77 15 3 1 0 0 4 96 1 86

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 23 9 6 5 3 5 77 13 3786
2019 Part-time 64 18 5 6 1 1 4 87 8 63
2017 Full-time 35 27 11 8 6 6 8 72 16 4199
2017 Part-time 55 19 5 5 4 11 1 85 10 94
2014 Full-time 33 26 11 7 6 7 10 72 15 3973
2014 Part-time 52 23 14 4 3 2 3 78 7 86

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 24 9 4 4 1 0 83 9 3789
2019 Part-time 67 12 11 3 4 0 3 81 7 63
2017 Full-time 51 27 10 4 5 2 0 80 9 4201
2017 Part-time 63 16 8 3 5 6 0 84 8 95

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 29 10 8 6 0 0 76 14 3788
2019 Part-time 55 18 17 6 4 0 0 73 10 64
2017 Full-time 45 29 11 8 5 1 0 75 13 4193
2017 Part-time 55 29 5 5 5 0 0 85 10 95
2014 Full-time 40 33 13 8 5 1 1 74 13 3969
2014 Part-time 46 32 15 4 3 1 0 78 7 86
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 33 18 10 5 6 0 65 16 3780
2019 Part-time 42 27 10 7 4 10 0 77 12 64
2017 Full-time 25 35 17 11 6 6 0 64 17 4195
2017 Part-time 33 32 15 5 3 11 0 73 10 95
2014 Full-time 20 35 20 10 6 8 0 60 18 3972
2014 Part-time 22 43 24 5 2 3 1 68 7 86

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 34 18 13 7 2 0 60 21 3767
2019 Part-time 35 34 13 8 4 6 0 74 12 64
2017 Full-time 21 35 20 13 8 2 0 57 22 4200
2017 Part-time 26 35 22 8 3 5 2 65 12 95
2014 Full-time 15 32 23 17 10 3 0 49 28 3972
2014 Part-time 22 35 17 15 7 3 1 60 23 86

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 31 21 19 9 4 0 50 29 3771
2019 Part-time 32 23 16 14 8 8 0 60 23 64
2017 Full-time 13 30 23 19 10 5 0 45 31 4194
2017 Part-time 23 25 22 9 6 15 0 57 18 95
2014 Full-time 8 26 24 22 14 4 0 36 38 3971
2014 Part-time 18 29 18 20 8 3 3 51 29 86

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 32 20 20 12 2 0 47 32 3777
2019 Part-time 28 27 18 10 9 7 0 59 21 64
2017 Full-time 13 32 20 20 12 3 0 47 33 4197
2017 Part-time 25 28 8 21 8 9 0 59 33 94
2014 Full-time 8 28 20 26 16 2 0 37 42 3970
2014 Part-time 17 33 13 17 15 3 1 52 34 86

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 30 18 5 2 4 0 73 8 3792
2019 Part-time 57 24 12 0 1 3 3 86 1 63
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 47 17 12 3 1 0 67 16 3783
2019 Part-time 32 46 12 7 1 1 0 79 8 64
2017 Full-time 19 46 18 12 5 1 0 65 17 4193
2017 Part-time 28 45 15 6 4 0 2 74 10 94
2014 Full-time 13 39 21 17 8 1 0 53 25 3973
2014 Part-time 15 42 19 11 9 3 1 60 20 85

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 29 23 25 12 2 0 40 37 3768
2019 Part-time 15 32 23 21 7 3 0 48 28 64

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 39 13 9 4 2 1 73 14 3780
2019 Part-time 41 24 11 13 8 4 0 68 21 64
2017 Full-time 33 38 10 10 5 3 1 74 15 4196
2017 Part-time 32 29 10 8 8 12 0 70 19 94
2014 Full-time 37 37 11 9 4 3 1 76 13 3975
2014 Part-time 33 30 14 12 1 8 2 70 15 86

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 40 20 8 4 2 0 67 13 3763
2019 Part-time 36 31 23 4 6 0 0 66 10 64

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 22 19 16 16 10 3 41 36 3781
2019 Part-time 36 13 10 20 10 10 0 56 33 63
2017 Full-time 12 20 17 16 18 12 5 39 41 4190
2017 Part-time 16 18 13 8 16 21 8 48 34 94
2014 Full-time 11 20 19 19 17 11 3 36 42 3974
2014 Part-time 17 19 14 20 8 14 8 47 36 86

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 26 17 21 20 2 0 41 42 3777
2019 Part-time 28 18 13 18 11 9 1 52 33 63
2017 Full-time 15 29 16 19 18 2 0 45 38 4198
2017 Part-time 23 39 13 11 9 3 3 66 21 94
2014 Full-time 12 29 19 21 17 2 0 42 38 3976
2014 Part-time 19 32 16 13 7 9 4 58 23 86

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 25 14 19 25 2 1 40 46 3791
2019 Part-time 25 18 15 15 14 9 4 49 33 64
2017 Full-time 12 22 13 19 31 2 2 35 52 4195
2017 Part-time 13 25 16 13 19 1 13 44 37 95
2014 Full-time 11 22 15 23 27 2 1 34 51 3974
2014 Part-time 15 31 11 14 16 3 10 53 34 86

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 25 15 6 4 1 4 73 11 3785
2019 Part-time 46 17 15 6 7 0 10 69 14 63

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 11 9 5 7 1 11 76 14 3780
2019 Part-time 57 7 4 3 8 3 18 80 15 63

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 25 17 8 4 1 3 70 12 3779
2019 Part-time 50 17 17 1 1 3 10 78 3 63

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 20 18 11 8 3 5 60 20 3775
2019 Part-time 41 22 13 1 1 4 18 80 3 62

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 13 10 6 6 3 10 75 14 3772
2019 Part-time 56 9 6 3 4 4 17 83 9 63

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 73 11 5 2 1 2 6 91 4 3780
2019 Part-time 72 3 10 4 2 3 7 83 7 63

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 69 11 6 2 3 4 5 88 6 3765
2019 Part-time 77 7 1 0 2 4 7 96 2 62

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 75 6 3 1 1 2 11 93 3 3769
2019 Part-time 71 3 4 1 2 6 12 91 5 63

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 44 21 12 4 4 0 62 16 3778
2019 Part-time 25 27 19 20 0 8 0 57 22 64
2017 Full-time 14 37 26 14 6 4 0 52 21 4192
2017 Part-time 12 40 23 8 4 10 3 59 15 95

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 41 15 10 4 2 0 70 14 3766
2019 Part-time 42 29 19 7 0 3 0 73 7 63
2017 Full-time 30 44 13 8 3 2 0 75 11 4195
2017 Part-time 37 41 11 5 4 0 2 79 10 95
2014 Full-time 33 41 14 7 3 2 0 76 10 3974
2014 Part-time 37 43 16 3 0 1 0 81 3 86

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 41 13 6 3 3 0 77 9 3774
2019 Part-time 48 23 16 6 1 6 0 75 8 63
2017 Full-time 31 40 16 5 3 4 1 74 9 4195
2017 Part-time 39 26 15 7 4 8 2 72 12 95
2014 Full-time 37 39 14 4 2 5 0 79 6 3972
2014 Part-time 46 29 14 3 0 8 0 81 3 85

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 38 12 8 4 0 0 76 11 3780
2019 Part-time 50 33 10 6 1 0 0 83 7 64
2017 Full-time 34 42 12 7 4 0 0 77 11 4195
2017 Part-time 55 31 9 3 3 0 0 85 6 95
2014 Full-time 32 42 14 8 4 0 0 74 12 3974
2014 Part-time 50 33 14 3 0 0 0 83 3 86

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 34 18 12 6 1 0 63 18 3778
2019 Part-time 41 28 13 13 5 0 0 69 18 64
2017 Full-time 26 34 21 12 6 1 0 61 18 4190
2017 Part-time 40 31 19 6 3 0 0 71 9 95
2014 Full-time 20 38 21 14 6 1 0 58 21 3971
2014 Part-time 32 34 18 13 4 0 0 65 17 86

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 37 18 12 6 0 0 64 17 3761
2019 Part-time 39 26 23 8 4 0 0 65 12 64
2017 Full-time 25 38 18 12 6 0 0 64 18 4197
2017 Part-time 42 37 13 5 3 0 1 79 8 95
2014 Full-time 19 38 20 15 7 0 0 58 23 3973
2014 Part-time 34 28 20 15 3 1 0 62 18 86

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 30 15 9 5 2 1 69 15 3791
2019 Part-time 44 25 16 6 7 3 0 70 14 64
2017 Full-time 34 32 15 9 6 3 1 68 16 4190
2017 Part-time 46 18 10 7 5 9 4 75 14 95
2014 Full-time 31 30 17 11 7 4 1 64 18 3970
2014 Part-time 37 25 10 12 8 1 6 66 22 86
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 42 32 26 3790
2019 Part-time 46 22 32 64
2017 Full-time 37 35 28 4204
2017 Part-time 33 29 38 94
2014 Full-time 37 33 30 3975
2014 Part-time 46 29 26 86

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Full-time 9 54 17 5 9 5 1570
2019 Part-time 20 25 3 0 49 4 30
2017 Full-time 10 48 21 6 8 7 1539
2017 Part-time 18 18 10 5 43 5 30
2014 Full-time 10 54 20 10 9999 7 1493
2014 Part-time 10 48 12 4 9999 26 36
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 47 9 7 4 1 4 79 12 3779
2019 Part-time 24 40 12 12 8 1 4 67 21 64

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 28 10 4 1 7 4 83 6 3779
2019 Part-time 54 21 9 2 0 9 5 88 2 64
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 3788
2019 Part-time 10 90 64

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 3782
2019 Part-time 9 91 63

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 16 20 10 9 28 6 42 28 3789
2019 Part-time 20 18 14 4 3 28 13 64 12 64
2017 Full-time 10 16 19 9 8 28 10 42 27 4197
2017 Part-time 14 9 12 4 4 49 8 55 18 95
2014 Full-time 10 16 21 8 8 31 8 41 25 3973
2014 Part-time 11 18 15 8 2 26 20 53 19 86

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 31 19 10 6 12 1 59 19 3789
2019 Part-time 36 14 14 11 1 23 1 66 16 63
2017 Full-time 17 28 21 9 6 16 3 56 19 4196
2017 Part-time 16 27 16 6 4 28 3 62 15 95
2014 Full-time 15 27 23 8 6 19 2 53 18 3970
2014 Part-time 12 32 19 7 3 22 4 60 14 86
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 3780
2019 Part-time 0 100 64

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 37 63 353

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 76 24 353

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 353

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 353

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 353

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 353

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 353

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 20 80 351

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 20 80 351

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 351

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 4 96 351

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 33 67 351

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 40 60 351

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 3 97 351

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 2 98 351

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 351

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 351

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 351

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 351

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 15 85 351

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 24 76 347

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 14 86 347

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 347

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 347

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 4 96 347

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 4 96 347

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 347

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 347

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 57 43 347

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 4 96 315

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 17 83 315

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 2 98 315

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 3 97 315

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 3 97 315

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 3 97 315

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 315

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 315

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 315

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 25 75 315

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 315

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 46 54 315

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 68 32 315

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 3 97 315

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 14 86 315

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 16 21 6 5 33 6 47 18 3785
2019 Part-time 18 18 13 5 1 37 7 65 11 63
2017 Full-time 11 16 20 4 4 37 8 49 15 4198
2017 Part-time 13 11 13 0 3 55 6 62 6 95
2014 Full-time 11 16 21 4 3 39 7 49 13 3974
2014 Part-time 5 17 20 3 0 36 19 50 7 86

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 31 19 6 4 15 1 65 13 3779
2019 Part-time 35 21 15 3 2 24 0 73 6 64
2017 Full-time 20 31 19 5 4 19 2 65 11 4194
2017 Part-time 21 33 14 3 4 21 4 72 10 95
2014 Full-time 19 29 21 4 3 22 2 63 10 3968
2014 Part-time 14 31 17 3 0 27 8 68 5 86
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 26 24 13 15 0 1 48 28 3780
2019 Part-time 23 22 23 13 20 0 0 44 33 64
2017 Full-time 17 22 21 16 21 0 2 41 38 4190
2017 Part-time 13 24 20 14 25 0 3 39 40 95

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 25 28 18 14 0 0 39 33 3781
2019 Part-time 35 23 22 15 5 0 0 57 21 64
2017 Full-time 11 22 30 21 15 0 1 34 36 4194
2017 Part-time 22 35 27 9 4 0 3 59 14 95

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 29 26 16 10 0 1 47 27 3762
2019 Part-time 36 20 20 21 3 0 0 57 24 64
2017 Full-time 13 26 27 20 12 0 1 40 32 4193
2017 Part-time 31 26 25 11 3 2 2 59 15 95

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 23 24 19 16 0 1 40 36 3763
2019 Part-time 32 22 19 19 8 0 0 55 27 64
2017 Full-time 13 22 24 21 18 1 2 35 40 4190
2017 Part-time 19 30 21 16 9 3 3 51 27 95

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 28 19 11 8 0 3 60 20 3767
2019 Part-time 54 23 11 4 3 0 4 80 8 64
2017 Full-time 27 27 20 12 9 1 5 56 23 4186
2017 Part-time 50 19 10 4 2 3 12 81 7 95

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 28 23 14 12 0 1 51 26 3778
2019 Part-time 37 22 27 4 9 0 0 59 14 64
2017 Full-time 19 27 25 16 12 0 1 47 28 4190
2017 Part-time 32 29 20 12 5 0 2 62 17 95

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 36 24 11 6 0 1 60 17 3763
2019 Part-time 38 27 15 15 3 0 1 66 18 64
2017 Full-time 22 32 25 13 7 1 1 55 20 4186
2017 Part-time 27 40 16 7 5 4 1 70 13 95

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 33 26 12 7 0 1 54 19 3762
2019 Part-time 25 37 18 8 13 0 0 61 21 63
2017 Full-time 17 32 27 15 8 0 1 50 23 4187
2017 Part-time 23 32 26 7 5 3 3 59 13 95

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 31 24 13 8 0 1 55 21 3763
2019 Part-time 37 27 15 9 10 0 1 65 20 62
2017 Full-time 21 32 24 14 8 0 1 54 22 4185
2017 Part-time 22 40 18 11 5 2 3 65 17 95

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 28 18 11 8 0 1 63 19 3754
2019 Part-time 59 19 7 9 4 2 0 79 13 64

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 30 23 13 7 0 1 57 19 3756
2019 Part-time 45 21 23 4 5 2 1 68 9 63
2017 Full-time 23 30 25 14 7 0 2 54 21 4174
2017 Part-time 29 34 19 9 3 3 3 67 12 95

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 26 15 8 5 0 1 71 13 3757
2019 Part-time 56 23 14 6 0 0 1 79 7 62
2017 Full-time 48 25 15 7 4 0 2 75 10 4192
2017 Part-time 58 21 7 6 5 0 3 81 12 95

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 12 5 3 2 1 9 89 6 3758
2019 Part-time 68 9 10 3 3 0 7 83 6 63
2017 Full-time 70 12 6 4 3 1 4 86 8 4191
2017 Part-time 76 11 3 3 2 0 5 92 5 95

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 12 7 4 5 1 3 84 9 3768
2019 Part-time 81 8 0 1 3 0 7 96 4 64
2017 Full-time 56 26 9 4 2 0 2 84 7 4194
2017 Part-time 64 23 2 4 2 0 4 91 7 93

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 27 11 4 2 0 2 83 6 3754
2019 Part-time 65 17 14 0 3 0 1 84 3 64
2017 Full-time 56 20 10 6 5 0 2 78 11 4186
2017 Part-time 69 17 2 4 3 0 5 91 7 95

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 20 10 7 6 0 1 76 14 3732
2019 Part-time 66 12 11 6 4 0 1 79 10 64
2017 Full-time 51 16 7 3 1 0 22 87 5 4184
2017 Part-time 68 6 1 0 0 0 26 99 0 94

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 16 8 3 2 0 20 84 6 3743
2019 Part-time 75 3 0 0 1 0 20 98 2 60
2017 Full-time 66 19 6 2 1 1 6 91 2 4172
2017 Part-time 78 9 1 0 0 1 10 98 0 95

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 18 6 2 1 0 5 91 3 3752
2019 Part-time 79 11 0 1 1 0 7 97 3 64
2017 Full-time 69 12 5 4 5 1 5 85 10 4196
2017 Part-time 52 12 9 12 6 1 8 70 20 95

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 73 10 4 4 6 0 4 86 10 3758
2019 Part-time 60 8 14 6 12 0 0 68 18 63
2017 Full-time 54 25 12 4 2 0 3 83 5 4184
2017 Part-time 55 20 13 6 1 1 5 80 7 95

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 26 11 3 2 0 2 84 5 3762
2019 Part-time 58 22 14 3 3 0 0 80 6 62

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 30 38 16 5 0 0 41 21 3792
2019 Part-time 12 38 34 13 2 1 0 50 15 64
2017 Full-time 7 24 43 18 7 0 0 32 25 4202
2017 Part-time 15 34 36 9 6 0 0 50 15 95

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 21 40 21 7 0 0 29 31 3770
2019 Part-time 6 11 36 29 18 0 1 47 17 63
2017 Full-time 9 21 41 20 8 0 1 29 30 4190
2017 Part-time 6 11 32 30 20 1 0 51 17 94

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 42 18 12 5 3 0 63 18 3778
2019 Part-time 34 27 24 6 6 3 0 63 12 64
2017 Full-time 14 37 19 13 9 7 0 56 24 4196
2017 Part-time 13 34 23 4 11 15 0 56 17 94

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 32 21 18 11 2 0 49 29 3785
2019 Part-time 29 23 21 17 3 8 0 56 21 64
2017 Full-time 11 35 21 20 11 2 0 47 31 4197
2017 Part-time 16 32 22 14 9 6 0 51 25 95
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 15 85 3789
2019 Part-time 17 83 64
2017 Full-time 15 85 4187
2017 Part-time 12 88 94
2014 Full-time 12 88 3966
2014 Part-time 15 85 86

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 74 26 575
2019 Part-time 82 18 10
2017 Full-time 71 29 616
2017 Part-time 85 15 13
2014 Full-time 70 30 457
2014 Part-time 80 20 15
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 32 21 12 11 3 1 20 80 3782
2019 Part-time 3 30 32 17 10 6 1 3 97 64
2017 Full-time 22 23 21 14 16 4 1 23 77 4200
2017 Part-time 22 16 25 9 26 1 1 23 77 95

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 59 41 2925
2019 Part-time 69 31 56

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 39 61 2887
2019 Part-time 35 65 56

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 8 19 18 21 26 2 7 29 51 2887
2019 Part-time 9 24 19 24 20 0 4 34 47 55
2017 Full-time 6 16 16 19 33 2 8 24 58 3088
2017 Part-time 8 25 20 13 28 4 2 34 44 75

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 4 14 16 22 36 2 7 20 63 2888
2019 Part-time 9 24 9 19 36 0 4 34 57 55
2017 Full-time 3 7 11 17 55 2 6 11 78 3085
2017 Part-time 6 11 15 16 47 1 4 18 66 74

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 16 14 9 9 1 9 65 19 3744
2019 Part-time 42 13 9 10 8 3 15 68 21 62
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