2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	44	5	8	2	0	85	10	2862
2019	Unilingual English	41	43	5	7	3	0	85	10	1419
2019	Unilingual French	63	27	0	0	9	0	91	9	21
2019	Either English or French	52	36	4	6	1	0	89	7	1073
2017	Bilingual	34	48	5	9	3	0	82	13	2584
2017	Unilingual English	37	46	4	9	3	0	84	12	1271
2017	Unilingual French	40	60	0	0	0	0	100	0	15
2017	Either English or French	48	41	2	6	2	0	89	8	756
2014	Bilingual	37	47	4	9	3	0	84	12	2639
2014	Unilingual English	39	45	4	9	3	0	84	12	1332
2014	Unilingual French	34	53	7	0	6	0	87	6	15
2014	Either English or French	52	36	3	6	2	0	89	8	814
2011	Bilingual	43	44	4	7	2	0	87	9	1971
2011	Unilingual English	40	46	3	8	3	0	86	11	1132
2011	Unilingual French	54	31	8	8	0	0	85	8	13
2011	Either English or French	45	42	3	6	2	1	88	9	446
2008	Bilingual	38	47	5	8	2	0	86	9	1683
2008	Unilingual English	34	48	4	10	4	0	82	14	1007
2008	Unilingual French	36	64	0	0	0	0	100	0	11
2008	Either English or French	38	49	3	7	2	0	87	10	321

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	22	6	9	5	1	79	14	2859
2019	Unilingual English	78	13	4	2	2	2	93	4	1416
2019	Unilingual French	49	27	4	14	5	0	76	19	21
2019	Either English or French	78	14	4	1	2	1	93	3	1072
2017	Bilingual	55	22	6	11	5	0	78	16	2582
2017	Unilingual English	81	12	3	1	1	2	95	2	1270
2017	Unilingual French	50	25	19	6	0	0	75	6	16
2017	Either English or French	80	12	3	3	2	1	93	4	756
2014	Bilingual	55	23	6	10	5	0	78	16	2639
2014	Unilingual English	80	14	1	2	1	2	95	3	1330
2014	Unilingual French	39	14	21	7	13	7	57	21	15
2014	Either English or French	78	16	3	1	1	1	95	3	814
2011	Bilingual	56	20	7	12	5	0	76	17	1970
2011	Unilingual English	82	11	3	2	1	2	95	3	1130
2011	Unilingual French	39	15	15	23	0	8	58	25	13
2011	Either English or French	83	10	4	1	0	2	95	1	446
2008	Bilingual	53	22	7	12	5	0	75	18	1681
2008	Unilingual English	81	13	2	1	1	1	96	2	1006
2008	Unilingual French	83	9	0	0	8	0	92	8	11
2008	Either English or French	80	12	4	2	2	1	93	4	321

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	36	7	10	4	79	14	2855
2019	Unilingual English	48	31	7	9	5	80	14	1415
2019	Unilingual French	35	41	0	4	20	76	24	21
2019	Either English or French	53	31	6	7	3	84	10	1074
2017	Bilingual	39	37	9	10	5	76	15	2580
2017	Unilingual English	43	36	6	10	5	79	15	1268
2017	Unilingual French	44	44	0	6	6	88	12	16
2017	Either English or French	50	30	6	9	4	81	13	756
2014	Bilingual	45	35	6	9	4	81	13	2638
2014	Unilingual English	46	34	7	9	4	80	13	1332
2014	Unilingual French	40	26	7	20	7	66	27	15
2014	Either English or French	52	35	5	6	3	86	9	814
2011	Bilingual	45	35	8	8	3	81	11	1970
2011	Unilingual English	44	35	7	9	4	80	13	1128
2011	Unilingual French	8	54	15	15	8	62	23	13
2011	Either English or French	45	31	9	8	6	77	15	446

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	40	12	12	5	0	71	17	2850
2019	Unilingual English	29	41	11	12	7	0	70	19	1410
2019	Unilingual French	40	37	9	5	9	0	77	14	21
2019	Either English or French	39	37	8	10	5	0	77	15	1068
2017	Bilingual	27	41	11	14	6	0	69	20	2585
2017	Unilingual English	29	37	10	15	8	0	66	23	1271
2017	Unilingual French	38	56	0	6	0	0	94	6	16
2017	Either English or French	37	36	11	10	6	0	73	16	755
2014	Bilingual	30	39	11	14	5	0	69	19	2637
2014	Unilingual English	26	40	9	17	7	1	67	24	1333
2014	Unilingual French	28	39	7	20	6	0	67	26	15
2014	Either English or French	36	37	10	11	6	0	73	17	812
2011	Bilingual	32	41	12	11	4	1	73	15	1969
2011	Unilingual English	29	41	10	13	7	1	71	20	1131
2011	Unilingual French	46	46	8	0	0	0	92	0	13
2011	Either English or French	33	36	11	13	6	1	70	19	446
2008	Bilingual	26	42	15	11	5	1	69	16	1685
2008	Unilingual English	21	43	9	15	10	1	65	25	1008
2008	Unilingual French	28	45	18	9	0	0	73	9	11
2008	Either English or French	24	41	12	15	6	1	67	21	322

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	35	10	6	2	0	82	8	2838
2019	Unilingual English	48	33	8	8	3	0	81	10	1402
2019	Unilingual French	39	37	4	5	15	0	76	20	21
2019	Either English or French	52	32	8	5	2	0	84	7	1064
2017	Bilingual	43	39	9	7	2	0	82	9	2568
2017	Unilingual English	49	35	8	7	2	0	84	9	1268
2017	Unilingual French	51	43	0	6	0	0	94	6	16
2017	Either English or French	50	35	6	6	2	0	86	8	755
2014	Bilingual	44	38	9	6	2	0	82	8	2636
2014	Unilingual English	45	36	8	7	3	0	82	10	1329
2014	Unilingual French	33	60	0	0	0	7	100	0	15
2014	Either English or French	48	34	9	6	3	0	83	9	814

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	31	10	9	5	0	0	76	14	2862
2019	Unilingual English	46	30	9	8	6	0	0	77	15	1417
2019	Unilingual French	35	47	4	4	9	0	0	82	14	21
2019	Either English or French	49	27	12	7	4	1	0	76	11	1069
2017	Bilingual	41	33	11	9	6	0	1	74	15	2576
2017	Unilingual English	45	31	11	7	5	0	0	77	13	1269
2017	Unilingual French	44	37	13	0	6	0	0	81	6	16
2017	Either English or French	48	28	12	6	5	1	0	77	11	755
2014	Bilingual	36	35	12	9	5	1	1	73	15	2638
2014	Unilingual English	41	32	12	8	5	0	1	74	13	1331
2014	Unilingual French	34	46	14	0	6	0	0	80	6	15
2014	Either English or French	44	31	13	6	4	1	1	77	10	811
2011	Bilingual	38	35	11	9	5	1	1	74	14	1973
2011	Unilingual English	41	37	10	8	4	1	0	78	12	1127
2011	Unilingual French	31	39	15	15	0	0	0	69	15	13
2011	Either English or French	40	34	12	7	6	1	1	75	13	446

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	40	10	6	4	80	10	2863
2019	Unilingual English	41	36	10	7	6	77	13	1418
2019	Unilingual French	40	32	9	10	9	72	19	21
2019	Either English or French	46	33	11	6	3	80	10	1072
2017	Bilingual	34	47	9	6	4	81	10	2580
2017	Unilingual English	38	41	11	7	4	79	11	1269
2017	Unilingual French	19	75	0	6	0	94	6	16
2017	Either English or French	39	40	10	6	4	80	10	757
2014	Bilingual	32	44	11	8	4	76	12	2638
2014	Unilingual English	34	41	11	7	6	75	13	1333
2014	Unilingual French	37	36	14	7	6	73	14	14
2014	Either English or French	36	43	11	7	4	78	11	812
2011	Bilingual	39	37	10	8	5	76	14	1970
2011	Unilingual English	36	40	11	8	6	76	13	1128
2011	Unilingual French	38	31	23	8	0	69	8	13
2011	Either English or French	40	35	10	8	7	75	15	446
2008	Bilingual	37	40	11	7	4	77	11	1675
2008	Unilingual English	34	40	10	9	7	74	16	990
2008	Unilingual French	45	46	0	9	0	91	9	11
2008	Either English or French	32	41	12	9	7	73	15	319

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	38	14	10	5	0	0	71	15	2854
2019	Unilingual English	31	34	14	12	8	0	0	65	20	1413
2019	Unilingual French	30	38	5	9	14	0	5	71	24	21
2019	Either English or French	34	35	16	9	6	0	0	69	15	1071
2017	Bilingual	28	39	15	11	7	0	0	67	18	2584
2017	Unilingual English	30	34	14	13	8	0	0	65	21	1266
2017	Unilingual French	38	50	6	6	0	0	0	87	6	16
2017	Either English or French	31	36	15	11	7	0	0	66	18	757
2014	Bilingual	27	37	15	13	7	0	0	64	20	2638
2014	Unilingual English	26	34	16	13	11	1	0	60	24	1330
2014	Unilingual French	21	39	14	14	12	0	0	60	26	15
2014	Either English or French	27	34	17	14	8	0	0	61	22	813
2011	Bilingual	26	38	15	14	7	0	0	64	21	1973
2011	Unilingual English	25	37	14	13	9	0	0	63	23	1130
2011	Unilingual French	31	16	23	23	8	0	0	46	31	13
2011	Either English or French	22	33	14	15	15	0	1	55	30	446

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	43	9	8	3	80	11	2842
2019	Unilingual English	41	39	9	8	4	79	12	1404
2019	Unilingual French	49	30	8	5	9	78	14	21
2019	Either English or French	47	37	9	5	2	83	7	1068
2017	Bilingual	33	43	11	9	4	76	13	2581
2017	Unilingual English	39	39	9	8	4	79	12	1268
2017	Unilingual French	44	49	6	0	0	94	0	16
2017	Either English or French	43	39	9	7	2	82	9	756

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	38	7	4	2	0	87	6	2840
2019	Unilingual English	52	34	8	5	2	0	86	7	1404
2019	Unilingual French	49	34	8	0	9	0	83	9	21
2019	Either English or French	56	31	7	4	2	0	88	5	1071
2017	Bilingual	45	41	7	4	3	0	86	7	2582
2017	Unilingual English	52	34	7	5	2	0	86	7	1265
2017	Unilingual French	51	49	0	0	0	0	100	0	16
2017	Either English or French	56	33	6	4	1	0	89	5	756
2014	Bilingual	44	39	10	4	2	0	84	6	2637
2014	Unilingual English	46	38	8	5	3	1	84	8	1332
2014	Unilingual French	41	47	6	0	6	0	88	6	15
2014	Either English or French	51	36	8	4	2	0	87	5	814
2011	Bilingual	44	40	8	5	2	1	84	7	1972
2011	Unilingual English	44	40	7	5	2	1	85	8	1129
2011	Unilingual French	46	38	8	8	0	0	85	8	13
2011	Either English or French	47	33	8	7	4	1	81	11	446
2008	Bilingual	47	37	9	5	3	0	84	8	1681
2008	Unilingual English	44	39	8	5	4	0	83	9	1007
2008	Unilingual French	54	28	0	18	0	0	82	18	11
2008	Either English or French	47	38	7	3	5	1	85	8	322

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	35	14	9	5	72	14	2847
2019	Unilingual English	36	33	13	10	8	69	18	1414
2019	Unilingual French	30	32	14	5	18	63	23	21
2019	Either English or French	37	33	15	9	6	70	15	1067
2017	Bilingual	31	39	13	10	6	70	16	2583
2017	Unilingual English	33	35	14	11	8	68	19	1267
2017	Unilingual French	32	43	13	13	0	75	13	16
2017	Either English or French	33	34	14	9	9	67	18	756

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	32	9	3	2	86	5	2838
2019	Unilingual English	58	28	9	3	2	86	5	1400
2019	Unilingual French	54	22	18	0	5	76	5	21
2019	Either English or French	61	27	7	2	2	88	4	1062
2017	Bilingual	51	36	8	3	2	88	4	2574
2017	Unilingual English	60	29	8	2	2	88	4	1267
2017	Unilingual French	69	31	0	0	0	100	0	16
2017	Either English or French	62	26	9	2	1	88	3	754
2014	Bilingual	58	31	8	2	1	88	3	2639
2014	Unilingual English	64	25	6	3	2	89	4	1332
2014	Unilingual French	53	33	13	0	0	87	0	15
2014	Either English or French	68	23	6	2	1	91	3	814
2011	Bilingual	55	31	8	3	2	87	5	1971
2011	Unilingual English	62	28	7	2	1	90	3	1131
2011	Unilingual French	61	15	16	8	0	77	8	13
2011	Either English or French	64	24	9	2	1	89	2	446

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	37	13	9	5	0	0	73	14	2841
2019	Unilingual English	32	37	13	10	7	0	0	70	17	1410
2019	Unilingual French	25	38	3	10	14	0	10	70	26	21
2019	Either English or French	33	34	17	8	7	0	0	68	15	1067
2017	Bilingual	31	40	13	10	6	0	0	71	16	2570
2017	Unilingual English	34	35	13	12	7	0	0	69	18	1266
2017	Unilingual French	38	49	6	0	6	0	0	87	6	16
2017	Either English or French	32	37	16	9	6	0	1	70	15	754
2014	Bilingual	27	42	14	11	6	0	1	69	17	2636
2014	Unilingual English	26	40	13	12	9	0	0	66	21	1332
2014	Unilingual French	13	48	13	7	13	0	7	65	21	15
2014	Either English or French	24	41	14	13	5	1	2	67	18	814
2011	Bilingual	32	38	12	10	6	1	1	71	16	1967
2011	Unilingual English	29	42	12	10	7	0	0	71	17	1130
2011	Unilingual French	38	31	8	15	8	0	0	69	23	13
2011	Either English or French	27	41	12	11	8	0	1	68	20	446

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	36	13	8	4	0	0	75	12	2853
2019	Unilingual English	37	32	15	10	5	0	0	69	16	1412
2019	Unilingual French	38	34	13	0	9	0	5	76	10	21
2019	Either English or French	38	30	17	7	6	1	1	70	14	1070
2017	Bilingual	37	36	14	8	5	0	0	73	13	2573
2017	Unilingual English	37	34	13	10	6	0	0	71	16	1268
2017	Unilingual French	38	56	0	6	0	0	0	94	6	16
2017	Either English or French	36	33	17	8	5	0	1	70	13	754
2014	Bilingual	33	38	15	8	5	0	0	71	14	2637
2014	Unilingual English	32	34	15	10	8	0	0	66	18	1329
2014	Unilingual French	34	26	7	13	13	0	7	65	28	15
2014	Either English or French	32	36	15	10	5	1	1	69	16	814

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	41	11	9	3	0	0	77	12	2822
2019	Unilingual English	36	39	11	8	5	0	0	76	12	1406
2019	Unilingual French	40	42	9	0	9	0	0	82	9	21
2019	Either English or French	43	35	13	4	3	0	0	79	8	1065
2017	Bilingual	33	40	13	9	4	0	0	74	13	2572
2017	Unilingual English	38	34	14	8	5	0	0	73	14	1268
2017	Unilingual French	38	43	12	6	0	0	0	81	6	16
2017	Either English or French	40	35	15	5	4	1	1	75	10	755
2014	Bilingual	32	40	14	9	4	0	0	73	13	2639
2014	Unilingual English	34	36	12	10	6	1	0	71	17	1331
2014	Unilingual French	27	27	13	20	13	0	0	54	32	15
2014	Either English or French	36	40	11	8	5	1	0	76	13	812
2011	Bilingual	37	40	11	8	3	1	1	78	11	1970
2011	Unilingual English	37	39	11	8	3	1	1	78	11	1124
2011	Unilingual French	54	31	8	8	0	0	0	85	8	13
2011	Either English or French	40	35	12	7	5	0	1	75	13	446

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	37	10	5	2	82	7	2865
2019	Unilingual English	48	34	9	5	4	83	8	1418
2019	Unilingual French	48	32	5	5	10	80	14	21
2019	Either English or French	56	28	9	4	2	84	6	1075
2017	Bilingual	40	41	10	5	3	82	8	2572
2017	Unilingual English	46	36	10	5	4	82	8	1265
2017	Unilingual French	44	49	0	6	0	94	6	16
2017	Either English or French	49	34	10	5	2	83	8	750
2014	Bilingual	40	39	12	6	3	79	9	2638
2014	Unilingual English	46	34	10	7	3	80	10	1331
2014	Unilingual French	41	27	26	0	6	68	6	15
2014	Either English or French	52	33	8	4	3	86	6	813
2011	Bilingual	43	38	9	6	4	81	10	1973
2011	Unilingual English	42	40	9	6	3	82	9	1128
2011	Unilingual French	38	31	23	0	8	69	8	13
2011	Either English or French	46	36	8	7	4	82	10	445
2008	Bilingual	41	41	10	5	3	82	8	1683
2008	Unilingual English	38	41	9	6	5	79	11	1008
2008	Unilingual French	54	36	9	0	0	91	0	11
2008	Either English or French	39	40	10	7	4	79	11	322

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	30	18	8	5	0	1	69	13	2843
2019	Unilingual English	43	33	16	5	3	0	0	76	8	1407
2019	Unilingual French	51	38	5	5	0	0	0	90	5	20
2019	Either English or French	59	25	11	4	1	0	0	84	5	1064
2017	Bilingual	35	37	15	8	4	0	1	73	12	2585
2017	Unilingual English	39	37	16	5	2	0	1	77	7	1270
2017	Unilingual French	69	18	6	6	0	0	0	87	6	16
2017	Either English or French	57	31	9	2	1	0	1	88	3	757
2014	Bilingual	33	34	18	8	6	0	1	68	14	2637
2014	Unilingual English	38	34	17	6	4	1	1	72	10	1333
2014	Unilingual French	47	32	14	0	7	0	0	80	7	15
2014	Either English or French	49	30	13	3	3	0	1	80	6	813
2011	Bilingual	30	34	18	11	6	0	1	65	16	1973
2011	Unilingual English	34	38	18	5	4	0	1	73	9	1132
2011	Unilingual French	53	16	23	8	0	0	0	69	8	13
2011	Either English or French	46	29	16	6	2	0	1	76	7	446
2008	Bilingual	27	32	20	12	7	0	1	60	19	1681
2008	Unilingual English	30	33	21	9	6	0	1	63	15	1007
2008	Unilingual French	46	35	18	0	0	0	0	82	0	11
2008	Either English or French	40	31	17	6	5	0	1	72	11	321

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	27	34	19	8	1	2	28	37	2860
2019	Unilingual English	13	21	34	19	10	1	1	30	35	1417
2019	Unilingual French	9	14	23	30	19	0	5	52	24	21
2019	Either English or French	8	19	31	22	16	1	3	39	28	1064
2017	Bilingual	11	28	35	15	7	1	3	23	41	2573
2017	Unilingual English	13	23	35	16	10	1	3	27	37	1259
2017	Unilingual French	6	25	38	12	6	0	13	21	36	16
2017	Either English or French	8	17	33	19	15	1	6	37	27	748
2014	Bilingual	12	30	36	14	5	1	3	20	43	2635
2014	Unilingual English	11	24	36	16	9	1	2	26	37	1329
2014	Unilingual French	22	22	36	7	7	0	7	15	47	14
2014	Either English or French	9	20	33	19	14	1	4	34	31	809
2011	Bilingual	11	30	34	15	6	1	3	22	42	1965
2011	Unilingual English	13	25	35	15	9	1	2	25	40	1129
2011	Unilingual French	25	25	42	8	0	0	0	8	50	12
2011	Either English or French	13	24	32	14	13	1	3	28	39	445
2008	Bilingual	11	29	36	15	5	1	2	21	42	1682
2008	Unilingual English	14	25	35	17	6	0	2	24	41	1008
2008	Unilingual French	18	45	18	9	9	0	0	18	63	11
2008	Either English or French	11	22	34	20	9	2	2	30	34	319

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	18	28	27	15	2	3	44	27	2852
2019	Unilingual English	10	16	24	26	20	2	2	49	27	1405
2019	Unilingual French	0	13	24	23	30	10	0	59	15	21
2019	Either English or French	8	12	22	26	27	3	4	56	21	1063
2017	Bilingual	9	18	29	23	14	3	5	40	29	2563
2017	Unilingual English	10	17	27	21	19	2	5	42	29	1256
2017	Unilingual French	0	6	44	25	0	6	19	33	8	16
2017	Either English or French	11	12	22	19	23	4	9	49	26	743
2014	Bilingual	11	21	31	21	10	3	3	33	34	2632
2014	Unilingual English	11	17	29	21	15	3	4	38	31	1329
2014	Unilingual French	14	29	37	7	7	7	0	15	46	14
2014	Either English or French	8	15	24	23	21	3	6	48	25	805
2011	Bilingual	9	17	29	25	13	3	4	41	28	1963
2011	Unilingual English	10	18	28	25	15	1	3	41	29	1127
2011	Unilingual French	8	17	17	33	8	0	17	50	30	12
2011	Either English or French	13	17	27	20	16	2	5	39	31	444
2008	Bilingual	8	22	33	23	9	2	3	34	32	1676
2008	Unilingual English	13	20	29	21	12	2	3	34	35	1003
2008	Unilingual French	9	18	54	9	9	0	0	19	27	11
2008	Either English or French	13	16	27	22	15	4	3	40	31	318

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	22	32	19	10	2	4	30	35	2851
2019	Unilingual English	10	18	27	22	16	4	4	40	30	1409
2019	Unilingual French	5	12	28	16	24	10	5	47	20	21
2019	Either English or French	7	12	26	22	24	5	5	51	21	1061
2017	Bilingual	12	22	32	17	9	3	5	28	37	2568
2017	Unilingual English	12	18	26	20	14	2	7	38	34	1261
2017	Unilingual French	6	13	44	19	6	0	12	28	22	16
2017	Either English or French	7	11	23	20	20	7	10	49	23	743
2014	Bilingual	15	23	31	16	7	2	5	25	42	2634
2014	Unilingual English	11	16	28	20	14	4	7	38	30	1324
2014	Unilingual French	13	34	34	6	6	0	7	14	50	15
2014	Either English or French	5	12	25	23	20	5	10	50	20	804
2011	Bilingual	13	21	31	18	8	2	6	29	37	1959
2011	Unilingual English	14	19	29	18	12	3	5	33	36	1123
2011	Unilingual French	8	8	58	17	0	8	0	18	18	12
2011	Either English or French	12	13	25	19	18	4	8	42	29	444
2008	Bilingual	14	24	31	17	7	2	5	25	41	1677
2008	Unilingual English	15	20	28	19	11	2	5	32	38	1005
2008	Unilingual French	18	18	55	0	0	9	0	0	39	11
2008	Either English or French	11	16	31	18	12	5	7	34	31	318

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	18	33	22	13	1	4	37	28	2844
2019	Unilingual English	7	14	27	29	19	1	3	50	22	1408
2019	Unilingual French	10	0	26	40	14	0	10	60	11	21
2019	Either English or French	4	8	21	27	35	1	4	66	12	1056
2017	Bilingual	9	20	33	22	11	1	4	35	31	2568
2017	Unilingual English	7	14	30	24	18	1	5	46	23	1256
2017	Unilingual French	0	13	25	19	19	0	25	50	17	16
2017	Either English or French	5	8	24	22	30	2	10	59	14	740
2014	Bilingual	10	21	32	22	10	1	4	33	33	2627
2014	Unilingual English	10	12	31	24	16	2	5	43	24	1323
2014	Unilingual French	26	0	20	20	6	7	21	36	36	15
2014	Either English or French	6	8	25	27	25	2	7	57	15	803
2011	Bilingual	11	22	33	19	9	1	4	30	35	1958
2011	Unilingual English	9	16	33	23	14	1	2	39	27	1125
2011	Unilingual French	8	25	42	17	0	0	8	18	36	12
2011	Either English or French	8	13	30	20	21	1	7	45	23	443
2008	Bilingual	11	23	34	19	8	1	4	28	36	1676
2008	Unilingual English	10	18	31	26	12	1	3	39	28	1005
2008	Unilingual French	9	28	28	35	0	0	0	35	37	11
2008	Either English or French	9	10	28	30	19	2	2	51	20	318

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	21	27	20	13	2	4	35	36	2851
2019	Unilingual English	11	18	26	22	19	1	2	43	30	1403
2019	Unilingual French	9	10	14	34	28	0	5	66	19	21
2019	Either English or French	8	12	18	24	32	2	4	60	20	1063
2017	Bilingual	15	22	27	18	11	2	5	31	40	2572
2017	Unilingual English	12	21	28	17	15	2	5	35	35	1260
2017	Unilingual French	6	13	31	12	19	0	19	38	23	16
2017	Either English or French	9	11	21	20	26	3	10	53	23	739
2014	Bilingual	16	26	28	15	9	2	4	26	44	2633
2014	Unilingual English	16	18	27	18	15	3	4	36	36	1328
2014	Unilingual French	19	13	34	0	26	7	0	28	35	15
2014	Either English or French	9	16	21	21	24	2	7	49	27	806
2011	Bilingual	18	27	27	13	9	1	5	23	49	1964
2011	Unilingual English	18	23	29	15	10	1	3	27	43	1128
2011	Unilingual French	31	15	39	8	8	0	0	15	46	13
2011	Either English or French	17	19	24	17	17	2	5	36	38	445
2008	Bilingual	19	28	25	15	8	1	4	24	50	1676
2008	Unilingual English	24	26	23	14	9	1	3	24	52	1006
2008	Unilingual French	18	28	27	27	0	0	0	27	46	11
2008	Either English or French	17	18	26	18	16	3	2	36	37	315

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	12	20	28	22	12	3	3	37	34	2848
2019	Unilingual English	13	18	24	21	18	3	3	41	33	1407
2019	Unilingual French	10	20	22	24	14	5	5	42	33	21
2019	Either English or French	11	13	22	20	24	6	4	49	26	1061
2017	Bilingual	12	23	29	17	11	3	5	30	38	2574
2017	Unilingual English	13	18	25	20	15	3	6	38	34	1262
2017	Unilingual French	6	25	32	18	6	0	12	28	36	16
2017	Either English or French	12	14	25	17	17	5	9	40	31	743
2014	Bilingual	13	21	27	21	10	4	4	34	37	2632
2014	Unilingual English	15	17	27	18	14	4	6	35	35	1328
2014	Unilingual French	26	14	20	0	26	7	7	31	46	15
2014	Either English or French	13	17	20	19	19	5	7	43	34	807
2011	Bilingual	10	21	28	21	12	2	6	35	34	1961
2011	Unilingual English	12	16	29	21	16	2	4	39	30	1127
2011	Unilingual French	17	8	42	17	17	0	0	33	25	12
2011	Either English or French	15	17	25	18	15	4	6	37	35	444
2008	Bilingual	16	28	26	16	7	2	4	25	47	1681
2008	Unilingual English	17	22	26	18	12	2	4	32	41	1006
2008	Unilingual French	27	9	17	46	0	0	0	46	36	11
2008	Either English or French	19	21	19	16	14	5	6	34	44	319

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	20	34	20	11	3	3	33	30	2846
2019	Unilingual English	9	16	31	21	17	2	3	40	27	1406
2019	Unilingual French	0	9	23	25	35	8	0	65	10	21
2019	Either English or French	8	11	25	22	26	4	5	52	21	1060
2017	Bilingual	10	21	35	17	9	3	4	29	34	2570
2017	Unilingual English	13	16	32	18	13	4	5	34	31	1260
2017	Unilingual French	6	19	13	31	6	0	25	50	34	16
2017	Either English or French	9	10	25	20	22	4	9	49	21	743
2014	Bilingual	12	23	34	17	8	2	4	26	37	2631
2014	Unilingual English	13	18	31	18	13	4	4	34	33	1328
2014	Unilingual French	20	6	20	7	20	13	14	36	37	15
2014	Either English or French	7	14	27	21	21	3	8	47	23	805

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	18	33	24	13	1	2	38	28	2855
2019	Unilingual English	8	16	34	24	15	1	1	40	25	1412
2019	Unilingual French	10	5	31	28	26	0	0	54	15	20
2019	Either English or French	8	14	30	22	21	2	3	46	22	1063

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	20	6	7	4	0	1	83	11	2861
2019	Unilingual English	79	9	5	2	1	0	4	92	3	1416
2019	Unilingual French	69	18	4	9	0	0	0	87	9	21
2019	Either English or French	77	12	6	1	1	0	2	92	3	1068
2017	Bilingual	61	22	6	7	4	0	1	83	11	2583
2017	Unilingual English	79	10	5	1	1	1	3	93	2	1270
2017	Unilingual French	81	19	0	0	0	0	0	100	0	16
2017	Either English or French	78	11	3	2	1	1	3	93	3	757
2014	Bilingual	66	18	4	6	4	0	1	85	10	2637
2014	Unilingual English	80	10	3	1	1	0	4	95	2	1333
2014	Unilingual French	46	33	14	7	0	0	0	79	7	15
2014	Either English or French	80	11	4	1	1	0	3	94	2	814
2011	Bilingual	64	18	6	7	5	0	1	82	12	1970
2011	Unilingual English	78	9	5	1	2	0	4	92	3	1128
2011	Unilingual French	77	0	8	8	8	0	0	77	15	13
2011	Either English or French	78	11	4	2	0	1	4	94	2	446
2008	Bilingual	61	16	5	8	7	0	2	80	15	1683
2008	Unilingual English	74	8	5	1	1	1	10	92	3	1005
2008	Unilingual French	74	18	0	0	8	0	0	92	8	11
2008	Either English or French	71	12	3	1	3	1	9	93	4	322

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	31	15	8	4	6	3	70	13	2855
2019	Unilingual English	33	26	16	9	7	5	4	65	18	1411
2019	Unilingual French	20	48	13	0	9	0	10	76	10	21
2019	Either English or French	36	26	16	7	5	6	3	69	14	1068
2017	Bilingual	29	34	15	7	6	5	4	69	14	2584
2017	Unilingual English	33	27	15	9	8	5	4	66	18	1269
2017	Unilingual French	37	44	6	6	0	0	6	87	7	16
2017	Either English or French	33	28	14	9	5	5	5	69	16	756
2014	Bilingual	34	31	14	7	4	5	4	72	13	2639
2014	Unilingual English	35	29	15	8	6	5	3	69	15	1332
2014	Unilingual French	26	40	7	0	20	7	0	72	21	15
2014	Either English or French	38	29	11	10	5	4	3	72	16	813

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	28	8	6	3	1	82	10	2854
2019	Unilingual English	48	27	9	9	6	1	76	15	1415
2019	Unilingual French	44	38	5	5	9	0	82	13	21
2019	Either English or French	52	25	10	6	6	1	78	12	1071
2017	Bilingual	48	31	8	7	5	1	81	12	2586
2017	Unilingual English	47	27	9	9	7	1	75	16	1267
2017	Unilingual French	32	68	0	0	0	0	100	0	16
2017	Either English or French	52	23	8	9	6	1	77	15	757
2014	Bilingual	51	30	7	6	4	1	83	10	2638
2014	Unilingual English	49	27	8	9	6	1	77	14	1331
2014	Unilingual French	20	47	0	6	27	0	67	33	15
2014	Either English or French	51	26	7	9	5	1	78	15	812

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	32	5	5	2	0	89	6	2852
2019	Unilingual English	52	30	7	7	4	0	82	11	1413
2019	Unilingual French	39	42	5	9	4	0	82	13	21
2019	Either English or French	58	29	6	4	3	0	87	7	1069
2017	Bilingual	49	36	7	5	2	0	86	7	2576
2017	Unilingual English	47	35	7	6	4	0	82	10	1270
2017	Unilingual French	32	56	6	6	0	0	88	6	16
2017	Either English or French	54	30	7	7	2	0	85	8	757
2014	Bilingual	51	37	6	4	2	0	88	6	2636
2014	Unilingual English	47	36	8	6	3	0	83	9	1329
2014	Unilingual French	33	48	14	6	0	0	80	6	15
2014	Either English or French	49	34	5	8	2	1	84	10	812

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	34	10	3	2	1	1	85	5	2861
2019	Unilingual English	45	33	12	5	3	1	0	80	8	1417
2019	Unilingual French	54	35	3	4	4	0	0	88	9	21
2019	Either English or French	46	33	13	3	2	2	1	81	6	1073

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	24	12	4	2	1	4	81	6	2864
2019	Unilingual English	46	23	16	5	5	1	4	73	10	1418
2019	Unilingual French	45	32	9	5	0	0	9	84	6	21
2019	Either English or French	40	22	21	4	5	2	6	68	9	1069

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	32	11	8	3	0	0	78	11	2861
2019	Unilingual English	45	29	12	7	5	0	0	75	12	1418
2019	Unilingual French	44	30	8	14	0	0	4	77	15	21
2019	Either English or French	47	29	14	5	5	1	0	76	10	1069
2017	Bilingual	40	36	10	8	4	0	1	77	13	2585
2017	Unilingual English	44	31	12	7	5	0	1	76	13	1272
2017	Unilingual French	62	25	0	6	0	0	6	93	7	16
2017	Either English or French	49	31	10	5	5	1	0	80	9	757
2014	Bilingual	41	35	12	7	4	1	1	77	12	2639
2014	Unilingual English	41	35	11	8	5	1	0	76	13	1332
2014	Unilingual French	13	54	20	7	6	0	0	67	13	15
2014	Either English or French	47	32	10	7	4	0	1	79	11	813
2011	Bilingual	40	36	10	8	5	1	0	77	13	1969
2011	Unilingual English	39	35	11	9	5	0	0	75	15	1133
2011	Unilingual French	54	39	8	0	0	0	0	92	0	13
2011	Either English or French	38	35	11	10	5	1	0	73	15	446
2008	Bilingual	33	37	13	10	5	1	0	71	16	1684
2008	Unilingual English	34	32	12	11	10	1	0	66	22	1006
2008	Unilingual French	36	28	9	0	28	0	0	63	28	11
2008	Either English or French	35	34	12	9	8	1	0	70	17	322

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	26	10	6	3	2	1	81	9	2864
2019	Unilingual English	53	24	11	5	5	2	0	79	9	1412
2019	Unilingual French	49	47	0	0	0	0	4	100	0	21
2019	Either English or French	55	26	11	4	2	2	1	83	6	1068
2017	Bilingual	45	33	10	6	4	2	0	80	10	2585
2017	Unilingual English	49	30	8	6	5	2	1	81	11	1271
2017	Unilingual French	63	25	13	0	0	0	0	87	0	16
2017	Either English or French	56	25	8	6	3	2	1	83	8	757
2014	Bilingual	47	31	12	4	3	2	1	80	8	2638
2014	Unilingual English	50	26	12	6	4	2	1	78	10	1332
2014	Unilingual French	27	34	7	26	0	7	0	65	27	15
2014	Either English or French	54	26	9	5	4	2	2	82	9	814
2011	Bilingual	46	30	12	6	3	3	1	78	10	1967
2011	Unilingual English	46	28	10	9	4	1	1	76	13	1132
2011	Unilingual French	39	31	23	8	0	0	0	69	8	13
2011	Either English or French	45	28	13	6	5	2	1	75	11	446
2008	Bilingual	41	31	13	7	4	4	1	75	11	1685
2008	Unilingual English	40	28	11	9	8	3	1	70	19	1007
2008	Unilingual French	36	28	18	9	9	0	0	63	18	11
2008	Either English or French	45	25	12	6	8	3	1	73	14	322

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	30	9	6	3	1	0	81	9	2853
2019	Unilingual English	49	29	10	7	4	1	1	79	11	1409
2019	Unilingual French	50	42	0	0	4	0	4	95	5	21
2019	Either English or French	54	27	11	5	2	1	1	82	8	1070
2017	Bilingual	44	36	8	8	4	0	0	80	12	2582
2017	Unilingual English	47	31	7	7	5	1	1	80	13	1270
2017	Unilingual French	69	31	0	0	0	0	0	100	0	16
2017	Either English or French	53	28	8	5	4	1	1	83	9	757
2014	Bilingual	45	34	9	7	4	1	1	80	11	2639
2014	Unilingual English	45	33	10	7	5	1	0	79	12	1333
2014	Unilingual French	27	54	7	7	6	0	0	80	13	15
2014	Either English or French	52	28	8	5	4	1	1	82	9	813
2011	Bilingual	43	35	9	8	4	0	0	79	12	1968
2011	Unilingual English	44	31	9	10	5	0	0	76	15	1132
2011	Unilingual French	54	46	0	0	0	0	0	100	0	13
2011	Either English or French	45	31	10	7	6	0	1	76	13	445
2008	Bilingual	40	34	11	9	4	1	1	75	14	1684
2008	Unilingual English	39	29	11	11	9	1	0	69	20	1008
2008	Unilingual French	36	37	9	0	19	0	0	72	19	11
2008	Either English or French	43	27	11	9	8	1	0	71	18	322

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	78	13	3	3	2	0	0	92	5	2854
2019	Unilingual English	85	7	4	1	1	0	3	94	2	1405
2019	Unilingual French	91	4	0	0	0	0	4	100	0	21
2019	Either English or French	84	8	3	1	1	0	2	95	1	1071
2017	Bilingual	75	15	4	2	3	0	1	91	5	2581
2017	Unilingual English	83	8	4	0	1	0	3	94	2	1267
2017	Unilingual French	94	6	0	0	0	0	0	100	0	16
2017	Either English or French	86	7	3	1	1	0	2	95	2	756
2014	Bilingual	78	13	3	3	3	0	1	92	5	2637
2014	Unilingual English	83	8	3	1	1	0	4	95	2	1331
2014	Unilingual French	66	27	0	7	0	0	0	93	7	15
2014	Either English or French	86	10	2	0	0	0	1	97	1	812
2011	Bilingual	76	13	4	2	3	0	1	90	5	1971
2011	Unilingual English	80	10	4	0	1	0	4	94	2	1132
2011	Unilingual French	77	15	0	8	0	0	0	92	8	13
2011	Either English or French	81	11	3	1	0	1	4	96	1	446
2008	Bilingual	76	12	3	4	4	0	2	89	7	1684
2008	Unilingual English	80	6	3	1	1	1	9	95	1	1008
2008	Unilingual French	83	9	0	0	8	0	0	92	8	11
2008	Either English or French	84	6	3	0	1	0	6	96	1	322

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	20	8	5	4	2	5	82	10	2861
2019	Unilingual English	57	19	7	5	5	2	6	83	10	1418
2019	Unilingual French	40	34	0	5	0	0	22	94	6	20
2019	Either English or French	56	16	9	4	5	2	7	80	10	1072
2017	Bilingual	46	23	7	6	6	4	7	78	14	2581
2017	Unilingual English	55	20	7	5	5	4	4	81	11	1268
2017	Unilingual French	50	19	13	0	13	0	6	73	13	16
2017	Either English or French	53	18	8	4	5	4	8	81	10	757
2014	Bilingual	46	23	9	5	5	4	8	78	11	2637
2014	Unilingual English	58	20	7	3	4	3	5	85	7	1332
2014	Unilingual French	47	34	6	0	14	0	0	80	14	15
2014	Either English or French	54	22	6	3	3	4	7	86	7	812
2011	Bilingual	42	25	10	8	7	3	6	73	16	1970
2011	Unilingual English	56	26	5	5	4	1	2	85	10	1130
2011	Unilingual French	46	23	23	8	0	0	0	69	8	13
2011	Either English or French	54	25	7	5	5	1	2	82	11	446

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	22	8	3	3	1	0	86	6	2865
2019	Unilingual English	61	20	10	2	5	1	0	83	8	1419
2019	Unilingual French	54	38	0	0	4	0	4	95	5	21
2019	Either English or French	61	20	11	3	3	2	0	83	6	1072
2017	Bilingual	55	26	10	4	4	1	0	82	8	2583
2017	Unilingual English	58	23	9	3	5	1	0	82	8	1269
2017	Unilingual French	63	25	6	0	0	6	0	93	0	16
2017	Either English or French	58	22	11	3	3	2	1	82	7	757

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	27	10	5	3	0	0	82	8	2865
2019	Unilingual English	56	26	8	6	4	0	0	82	10	1421
2019	Unilingual French	44	47	4	0	0	0	4	95	0	21
2019	Either English or French	60	23	9	5	3	0	0	84	8	1073
2017	Bilingual	50	29	10	6	5	0	0	79	11	2580
2017	Unilingual English	54	26	9	6	4	0	0	80	10	1267
2017	Unilingual French	62	25	6	6	0	0	0	87	6	16
2017	Either English or French	60	23	8	4	3	1	0	84	8	757
2014	Bilingual	49	31	10	6	3	1	0	80	9	2637
2014	Unilingual English	54	27	10	5	4	0	0	81	9	1333
2014	Unilingual French	34	40	7	6	13	0	0	74	19	15
2014	Either English or French	59	25	8	3	4	0	0	84	7	813

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	44	16	14	4	2	1	64	19	877
2019	Unilingual English	16	48	14	16	4	1	1	65	21	144

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	35	15	7	4	7	0	71	12	2866
2019	Unilingual English	37	27	15	8	5	7	0	70	14	1417
2019	Unilingual French	54	29	8	0	4	5	0	88	4	21
2019	Either English or French	43	27	13	6	5	6	1	75	11	1071
2017	Bilingual	30	34	15	9	5	7	0	69	15	2585
2017	Unilingual English	34	29	15	9	7	7	0	68	16	1271
2017	Unilingual French	38	38	6	0	6	12	0	86	7	16
2017	Either English or French	38	29	14	6	4	8	1	73	12	756
2014	Bilingual	30	36	14	7	4	8	0	72	12	2636
2014	Unilingual English	33	30	15	7	6	9	0	70	14	1329
2014	Unilingual French	22	43	7	0	13	14	0	76	15	14
2014	Either English or French	43	26	14	5	3	8	1	77	8	813
2011	Bilingual	29	33	15	9	6	7	1	67	17	1972
2011	Unilingual English	30	30	17	9	9	6	0	63	19	1130
2011	Unilingual French	23	38	23	15	0	0	0	61	15	13
2011	Either English or French	30	29	19	8	8	6	1	62	18	446

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	36	17	10	5	3	0	67	15	2856
2019	Unilingual English	36	28	14	11	7	3	0	67	19	1416
2019	Unilingual French	45	38	13	0	4	0	0	83	4	21
2019	Either English or French	41	28	14	7	6	3	1	71	14	1071
2017	Bilingual	28	35	18	10	6	3	0	65	17	2586
2017	Unilingual English	32	29	17	11	8	2	0	63	20	1268
2017	Unilingual French	32	31	19	13	0	6	0	67	13	16
2017	Either English or French	36	29	13	8	7	6	1	70	16	756
2014	Bilingual	26	36	18	11	5	4	0	64	17	2637
2014	Unilingual English	31	31	17	10	7	4	0	65	18	1329
2014	Unilingual French	20	40	13	13	6	7	0	65	21	15
2014	Either English or French	43	26	15	6	5	5	1	73	11	814
2011	Bilingual	25	36	18	11	8	2	0	62	19	1971
2011	Unilingual English	26	31	15	13	11	3	0	59	25	1131
2011	Unilingual French	31	46	8	8	8	0	0	77	15	13
2011	Either English or French	28	28	18	11	12	2	1	58	23	445
2008	Bilingual	21	35	20	13	9	2	0	57	22	1686
2008	Unilingual English	22	28	19	12	15	3	1	52	28	1007
2008	Unilingual French	9	28	27	9	17	9	0	41	29	11
2008	Either English or French	27	27	17	10	13	6	1	57	25	323

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	34	22	13	6	6	0	57	20	2858
2019	Unilingual English	27	27	18	13	7	6	0	58	22	1416
2019	Unilingual French	44	40	8	4	4	0	0	84	9	21
2019	Either English or French	34	27	18	8	6	6	1	66	15	1063
2017	Bilingual	19	35	21	13	6	5	0	57	20	2578
2017	Unilingual English	24	29	18	14	9	5	0	56	24	1269
2017	Unilingual French	25	31	19	6	6	12	0	64	14	16
2017	Either English or French	31	29	15	9	7	8	1	65	18	754
2014	Bilingual	17	33	21	15	7	7	0	54	24	2637
2014	Unilingual English	23	29	19	13	8	7	0	57	23	1328
2014	Unilingual French	20	40	20	6	6	7	0	65	13	15
2014	Either English or French	32	29	16	9	5	8	1	67	16	814
2011	Bilingual	15	38	21	13	7	6	0	57	21	1973
2011	Unilingual English	15	35	17	18	9	6	0	53	29	1132
2011	Unilingual French	23	31	31	0	15	0	0	54	15	13
2011	Either English or French	19	30	21	15	8	6	1	52	26	446
2008	Bilingual	10	34	23	19	7	6	0	48	28	1682
2008	Unilingual English	11	27	19	22	14	7	0	41	39	1007
2008	Unilingual French	19	18	28	18	17	0	0	37	35	11
2008	Either English or French	14	26	17	19	15	9	0	44	37	322

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	34	19	16	8	3	0	55	26	2864
2019	Unilingual English	24	30	15	16	11	4	0	57	28	1417
2019	Unilingual French	41	50	5	0	4	0	0	91	4	20
2019	Either English or French	33	29	16	10	8	3	0	64	19	1069
2017	Bilingual	18	36	19	15	8	3	0	56	24	2583
2017	Unilingual English	23	30	16	16	13	3	0	54	29	1265
2017	Unilingual French	32	31	19	13	0	6	0	67	13	16
2017	Either English or French	30	29	14	11	9	6	1	63	21	756
2014	Bilingual	18	35	20	16	9	3	0	55	25	2635
2014	Unilingual English	22	30	18	16	10	3	0	54	27	1328
2014	Unilingual French	20	34	14	13	19	0	0	54	32	15
2014	Either English or French	29	33	14	11	7	5	1	67	19	809
2011	Bilingual	18	37	18	16	8	3	0	57	24	1970
2011	Unilingual English	17	35	13	19	13	2	0	54	33	1130
2011	Unilingual French	23	38	15	8	15	0	0	62	23	13
2011	Either English or French	19	31	17	17	12	4	1	52	31	446
2008	Bilingual	15	39	20	17	7	2	0	55	25	1683
2008	Unilingual English	15	31	14	22	16	3	0	47	38	1006
2008	Unilingual French	19	45	18	18	0	0	0	63	18	11
2008	Either English or French	19	28	14	22	13	4	0	49	36	323

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	25	15	6	3	5	0	74	10	2866
2019	Unilingual English	45	19	12	3	4	14	3	77	9	1421
2019	Unilingual French	51	19	20	0	10	0	0	70	10	20
2019	Either English or French	51	17	10	4	3	13	3	81	8	1069

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	47	14	7	2	1	0	76	9	2860
2019	Unilingual English	33	40	16	7	3	1	0	74	10	1416
2019	Unilingual French	49	39	12	0	0	0	0	88	0	21
2019	Either English or French	38	41	12	5	2	1	0	80	8	1070
2017	Bilingual	28	45	15	8	3	1	0	74	11	2581
2017	Unilingual English	34	38	14	9	4	1	0	73	13	1266
2017	Unilingual French	13	56	25	6	0	0	0	69	6	16
2017	Either English or French	37	38	13	7	3	2	1	77	11	754
2014	Bilingual	28	43	16	8	3	1	0	72	11	2637
2014	Unilingual English	31	41	14	8	4	2	0	73	12	1332
2014	Unilingual French	33	40	27	0	0	0	0	73	0	15
2014	Either English or French	37	37	14	7	3	2	1	76	10	812
2011	Bilingual	32	44	12	8	3	1	0	77	11	1971
2011	Unilingual English	29	44	15	8	2	2	0	74	10	1129
2011	Unilingual French	39	31	23	0	0	8	0	75	0	13
2011	Either English or French	30	42	15	8	4	1	0	73	11	445

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	37	21	16	6	2	56	23	2855
2019	Unilingual English	22	35	19	15	7	2	58	23	1408
2019	Unilingual French	30	43	8	13	0	5	77	14	21
2019	Either English or French	29	35	16	11	5	3	67	16	1063

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	39	11	8	4	2	1	77	12	2858
2019	Unilingual English	38	34	12	9	4	2	1	74	13	1415
2019	Unilingual French	40	41	14	5	0	0	0	81	5	21
2019	Either English or French	41	30	14	7	4	3	2	74	12	1073
2017	Bilingual	41	37	10	6	3	2	1	80	10	2575
2017	Unilingual English	43	36	9	7	4	1	1	80	10	1265
2017	Unilingual French	38	43	6	0	6	6	0	87	7	16
2017	Either English or French	44	31	10	5	5	3	1	79	11	754
2014	Bilingual	39	39	10	7	2	3	1	80	9	2637
2014	Unilingual English	45	36	7	5	3	2	1	84	8	1331
2014	Unilingual French	13	61	7	13	0	0	7	79	14	15
2014	Either English or French	49	30	8	6	3	3	1	82	9	812
2011	Bilingual	44	34	8	6	4	3	1	81	10	1970
2011	Unilingual English	43	34	10	6	3	3	1	80	10	1130
2011	Unilingual French	39	15	23	8	0	15	0	64	9	13
2011	Either English or French	41	32	10	6	5	4	2	78	11	445
2008	Bilingual	39	34	11	8	5	3	1	76	13	1684
2008	Unilingual English	36	34	9	9	7	4	1	74	16	1006
2008	Unilingual French	37	37	17	0	0	9	0	81	0	11
2008	Either English or French	35	34	11	9	5	5	1	73	15	323

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	38	18	5	3	2	73	8	2850
2019	Unilingual English	37	33	17	7	3	2	72	11	1414
2019	Unilingual French	45	43	12	0	0	0	88	0	21
2019	Either English or French	44	32	15	5	3	1	77	8	1066

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	23	21	13	9	10	3	50	26	2857
2019	Unilingual English	24	21	19	14	11	9	2	51	28	1414
2019	Unilingual French	32	46	13	0	10	0	0	77	10	20
2019	Either English or French	31	22	17	11	8	9	2	59	22	1066
2017	Bilingual	17	24	18	14	12	10	4	49	31	2579
2017	Unilingual English	23	24	15	14	14	8	2	52	31	1269
2017	Unilingual French	19	25	31	6	0	6	13	54	8	16
2017	Either English or French	22	25	16	11	12	12	2	55	27	755
2014	Bilingual	17	22	18	15	13	11	4	46	33	2638
2014	Unilingual English	22	24	17	14	13	9	2	51	30	1331
2014	Unilingual French	0	33	20	21	19	0	7	36	42	15
2014	Either English or French	25	24	18	13	11	8	2	54	26	809
2011	Bilingual	17	19	17	15	14	14	4	44	36	1970
2011	Unilingual English	18	23	18	15	14	10	2	47	33	1129
2011	Unilingual French	8	23	23	31	0	8	8	37	36	13
2011	Either English or French	17	20	17	14	18	11	2	43	37	446

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	37	17	12	7	2	0	63	19	2853
2019	Unilingual English	26	32	16	13	10	2	1	59	24	1415
2019	Unilingual French	40	44	12	0	4	0	0	84	4	21
2019	Either English or French	33	29	15	9	10	3	0	64	20	1070
2017	Bilingual	25	35	17	12	7	2	0	62	20	2582
2017	Unilingual English	25	30	17	13	11	3	1	57	25	1267
2017	Unilingual French	38	44	6	0	13	0	0	81	13	16
2017	Either English or French	31	27	17	11	9	4	1	60	21	756
2014	Bilingual	23	34	18	14	9	3	0	59	23	2638
2014	Unilingual English	20	28	17	16	14	4	1	51	31	1330
2014	Unilingual French	14	60	7	6	13	0	0	74	19	15
2014	Either English or French	23	29	18	13	10	6	1	55	25	812
2011	Bilingual	24	37	17	12	8	1	0	62	21	1969
2011	Unilingual English	20	33	18	15	12	2	0	54	28	1132
2011	Unilingual French	38	38	16	8	0	0	0	77	8	13
2011	Either English or French	20	29	17	16	13	4	1	51	31	445
2008	Bilingual	19	35	18	16	9	2	0	56	26	1680
2008	Unilingual English	15	32	16	18	17	2	0	49	36	1005
2008	Unilingual French	9	63	9	18	0	0	0	73	18	11
2008	Either English or French	16	29	19	14	15	5	1	48	31	322

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	34	15	11	9	2	1	63	22	2865
2019	Unilingual English	23	30	15	14	15	2	2	54	30	1420
2019	Unilingual French	20	39	21	5	9	0	5	63	15	21
2019	Either English or French	31	25	16	11	13	3	2	59	25	1071
2017	Bilingual	23	31	15	15	12	3	1	57	27	2578
2017	Unilingual English	21	25	15	17	17	2	2	49	36	1264
2017	Unilingual French	13	38	18	19	6	0	6	54	27	16
2017	Either English or French	28	23	14	14	15	4	2	54	30	755
2014	Bilingual	21	27	15	16	15	2	2	51	33	2639
2014	Unilingual English	17	22	14	17	23	5	2	42	43	1328
2014	Unilingual French	6	54	7	7	26	0	0	61	33	15
2014	Either English or French	20	20	15	16	22	5	3	43	41	813
2011	Bilingual	20	29	15	18	15	2	1	51	34	1969
2011	Unilingual English	13	27	14	20	23	2	2	41	45	1131
2011	Unilingual French	38	23	8	31	0	0	0	62	31	13
2011	Either English or French	15	21	15	20	25	2	2	38	46	446
2008	Bilingual	19	34	14	15	14	2	2	55	30	1679
2008	Unilingual English	13	28	15	19	23	1	1	41	43	1007
2008	Unilingual French	27	17	9	9	28	0	9	49	41	11
2008	Either English or French	12	29	12	21	20	4	1	43	44	321

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	25	15	6	4	1	4	74	10	2863
2019	Unilingual English	51	25	13	4	3	1	4	79	8	1415
2019	Unilingual French	57	30	4	4	0	0	5	91	5	21
2019	Either English or French	58	20	10	4	2	1	4	83	7	1069

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	61	10	8	4	4	1	12	82	9	2860
2019	Unilingual English	40	13	13	7	11	3	13	63	22	1412
2019	Unilingual French	31	16	26	9	5	0	12	54	16	19
2019	Either English or French	47	14	11	4	7	4	13	73	14	1069

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	23	15	6	3	1	3	74	10	2855
2019	Unilingual English	39	25	17	8	6	2	3	67	15	1408
2019	Unilingual French	48	19	8	5	15	0	5	70	21	21
2019	Either English or French	45	22	16	6	5	2	4	72	11	1065

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	20	17	9	5	2	4	68	14	2849
2019	Unilingual English	36	21	17	9	8	4	4	62	19	1407
2019	Unilingual French	48	14	15	3	15	0	5	65	19	21
2019	Either English or French	43	21	16	8	5	4	4	69	14	1068

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	15	9	6	5	2	6	77	12	2852
2019	Unilingual English	40	17	14	10	11	3	5	62	23	1409
2019	Unilingual French	53	18	10	0	19	0	0	71	19	21
2019	Either English or French	44	17	14	8	8	4	5	67	17	1067

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	71	12	7	2	2	2	4	88	4	2857
2019	Unilingual English	67	13	8	2	2	3	5	87	5	1411
2019	Unilingual French	56	14	14	5	5	0	5	74	11	21
2019	Either English or French	64	16	8	3	1	4	4	87	4	1064

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	76	9	5	2	2	3	4	90	4	2848
2019	Unilingual English	72	8	6	2	4	4	4	87	6	1410
2019	Unilingual French	51	19	5	0	4	5	15	88	5	21
2019	Either English or French	72	9	6	2	3	4	5	89	5	1068

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	78	7	4	1	1	2	8	93	3	2853
2019	Unilingual English	75	9	4	1	2	2	7	92	3	1407
2019	Unilingual French	54	10	10	5	0	11	10	82	6	20
2019	Either English or French	73	9	4	2	1	3	9	93	3	1066

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	45	19	8	3	3	0	70	11	2859
2019	Unilingual English	22	38	21	10	4	5	1	63	15	1413
2019	Unilingual French	31	43	12	14	0	0	0	74	14	21
2019	Either English or French	26	37	18	7	5	5	1	67	13	1070
2017	Bilingual	23	39	19	10	5	5	0	65	15	2584
2017	Unilingual English	23	37	21	9	6	4	0	62	16	1268
2017	Unilingual French	32	43	13	6	0	6	0	80	7	16
2017	Either English or French	24	35	18	10	6	6	1	63	17	755

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	38	11	5	2	1	0	82	7	2847
2019	Unilingual English	42	36	12	6	4	1	0	78	10	1408
2019	Unilingual French	39	44	8	9	0	0	0	84	9	21
2019	Either English or French	48	31	12	4	3	2	0	80	7	1064
2017	Bilingual	42	40	10	5	2	1	0	83	7	2583
2017	Unilingual English	46	35	9	5	3	1	0	83	8	1272
2017	Unilingual French	44	44	6	0	6	0	0	87	6	16
2017	Either English or French	52	32	8	5	2	1	1	85	6	756
2014	Bilingual	48	36	9	3	2	2	0	85	5	2638
2014	Unilingual English	49	32	10	4	3	2	0	83	7	1332
2014	Unilingual French	26	54	20	0	0	0	0	80	0	15
2014	Either English or French	56	27	9	3	2	2	0	85	6	814
2011	Bilingual	40	37	12	6	3	2	0	79	9	1973
2011	Unilingual English	39	34	13	7	4	2	0	75	11	1133
2011	Unilingual French	38	31	15	0	15	0	0	69	15	13
2011	Either English or French	37	33	15	6	5	3	1	73	12	446

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	33	11	2	2	2	0	85	4	2851
2019	Unilingual English	48	31	12	4	2	2	0	81	7	1416
2019	Unilingual French	63	25	8	0	4	0	0	88	4	21
2019	Either English or French	53	28	10	3	3	3	1	84	6	1061
2017	Bilingual	42	38	12	3	2	3	0	82	6	2579
2017	Unilingual English	47	29	15	3	3	3	0	78	7	1265
2017	Unilingual French	40	60	0	0	0	0	0	100	0	15
2017	Either English or French	51	28	12	2	2	4	2	84	4	755
2014	Bilingual	51	31	9	3	1	4	1	86	4	2634
2014	Unilingual English	51	29	12	3	2	3	0	82	6	1330
2014	Unilingual French	26	54	14	6	0	0	0	80	6	15
2014	Either English or French	55	27	10	3	2	3	1	85	5	811

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	33	7	3	2	0	0	88	5	2860
2019	Unilingual English	53	30	9	4	3	0	0	83	7	1417
2019	Unilingual French	53	43	0	0	4	0	0	96	4	21
2019	Either English or French	59	29	7	4	2	0	0	88	6	1068
2017	Bilingual	47	39	8	4	2	0	0	87	6	2579
2017	Unilingual English	52	31	8	5	4	0	0	84	8	1269
2017	Unilingual French	56	44	0	0	0	0	0	100	0	16
2017	Either English or French	55	29	8	5	2	0	1	85	7	753
2014	Bilingual	53	35	7	3	2	0	0	88	5	2634
2014	Unilingual English	53	31	8	5	3	1	0	84	8	1331
2014	Unilingual French	33	40	14	7	6	0	0	73	13	15
2014	Either English or French	60	27	7	3	2	0	0	87	6	812
2011	Bilingual	46	36	10	5	3	0	0	82	8	1969
2011	Unilingual English	46	33	10	6	4	0	0	80	10	1130
2011	Unilingual French	46	31	15	0	8	0	0	77	8	13
2011	Either English or French	43	31	14	4	5	1	1	76	10	446
2008	Bilingual	39	40	11	7	3	0	0	79	10	1682
2008	Unilingual English	33	37	13	9	8	0	0	70	17	1006
2008	Unilingual French	28	46	26	0	0	0	0	74	0	11
2008	Either English or French	38	34	11	9	7	0	0	73	16	323

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	32	13	5	4	1	0	79	8	2854
2019	Unilingual English	48	27	14	7	4	0	0	75	11	1415
2019	Unilingual French	54	42	0	0	4	0	0	96	4	21
2019	Either English or French	52	27	9	6	4	1	0	80	10	1066
2017	Bilingual	40	34	15	6	4	1	0	75	10	2578
2017	Unilingual English	42	30	14	7	6	1	0	73	13	1269
2017	Unilingual French	32	56	13	0	0	0	0	87	0	16
2017	Either English or French	49	26	14	6	4	1	0	76	10	755
2014	Bilingual	34	38	16	7	4	1	0	73	11	2636
2014	Unilingual English	38	32	16	8	5	1	0	71	13	1333
2014	Unilingual French	26	48	7	0	19	0	0	74	19	15
2014	Either English or French	47	31	12	4	5	1	0	78	9	812
2011	Bilingual	37	34	16	8	5	1	0	71	13	1969
2011	Unilingual English	35	33	16	10	6	1	0	68	16	1130
2011	Unilingual French	31	46	15	8	0	0	0	77	8	13
2011	Either English or French	36	29	19	10	5	1	1	66	15	443

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	34	12	6	3	0	0	79	9	2848
2019	Unilingual English	45	32	11	7	4	0	0	77	11	1409
2019	Unilingual French	54	33	5	5	4	0	0	87	9	21
2019	Either English or French	50	28	11	6	4	0	0	79	10	1066
2017	Bilingual	39	37	15	6	4	0	0	75	10	2572
2017	Unilingual English	40	34	12	8	6	0	0	74	13	1270
2017	Unilingual French	38	50	13	0	0	0	0	87	0	16
2017	Either English or French	46	30	12	8	4	0	0	76	12	755
2014	Bilingual	34	39	15	8	3	0	0	74	11	2635
2014	Unilingual English	37	34	15	9	5	0	0	71	14	1331
2014	Unilingual French	33	41	7	7	12	0	0	74	19	15
2014	Either English or French	46	31	13	6	4	0	0	77	10	813
2011	Bilingual	36	37	14	8	5	0	0	73	12	1969
2011	Unilingual English	33	35	15	11	6	0	0	68	17	1130
2011	Unilingual French	31	54	8	8	0	0	0	85	8	13
2011	Either English or French	35	32	17	10	5	1	1	68	15	442
2008	Bilingual	33	39	14	10	4	0	0	72	14	1681
2008	Unilingual English	29	39	14	11	7	0	0	68	19	1005
2008	Unilingual French	9	64	17	9	0	0	0	74	9	11
2008	Either English or French	31	36	15	11	8	0	0	67	19	322

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	25	17	9	6	2	0	68	15	2864
2019	Unilingual English	43	21	15	10	7	3	0	66	18	1416
2019	Unilingual French	41	40	5	10	4	0	0	81	15	20
2019	Either English or French	39	24	16	9	8	3	1	66	17	1072
2017	Bilingual	36	28	17	9	6	3	1	66	16	2583
2017	Unilingual English	38	24	16	10	8	3	1	65	18	1267
2017	Unilingual French	38	25	31	6	0	0	0	62	6	16
2017	Either English or French	39	22	15	11	7	5	1	65	19	756
2014	Bilingual	32	28	18	11	7	4	1	62	19	2637
2014	Unilingual English	36	24	15	11	8	4	1	64	20	1332
2014	Unilingual French	33	34	14	0	19	0	0	67	19	15
2014	Either English or French	39	23	19	8	6	4	2	65	15	813
2011	Bilingual	35	26	16	11	8	4	0	64	20	1968
2011	Unilingual English	34	26	17	10	9	3	1	63	20	1128
2011	Unilingual French	46	8	38	8	0	0	0	54	8	13
2011	Either English or French	38	20	19	11	8	4	1	61	20	444
2008	Bilingual	30	27	16	13	9	5	1	60	23	1681
2008	Unilingual English	30	25	17	14	10	4	0	57	25	1005
2008	Unilingual French	9	55	9	8	9	9	0	71	19	11
2008	Either English or French	28	27	16	14	9	5	0	59	25	322

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	34	32	34	2869
2019	Unilingual English	30	34	36	1422
2019	Unilingual French	23	38	39	21
2019	Either English or French	26	35	39	1074
2017	Bilingual	34	35	31	2582
2017	Unilingual English	26	39	35	1271
2017	Unilingual French	6	50	44	16
2017	Either English or French	22	38	40	756
2014	Bilingual	35	31	34	2637
2014	Unilingual English	24	39	37	1332
2014	Unilingual French	19	54	27	15
2014	Either English or French	20	44	36	813
2011	Bilingual	38	33	29	1972
2011	Unilingual English	27	37	36	1132
2011	Unilingual French	39	38	23	13
2011	Either English or French	17	42	41	446

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	7	49	29	3	6	6	977
2019	Unilingual English	8	40	24	7	14	7	426
2017	Bilingual	9	44	32	4	5	6	878
2017	Unilingual English	11	34	29	6	10	9	326
2017	Either English or French	7	28	17	12	24	11	166
2014	Bilingual	9	40	35	6	9999	10	912
2014	Unilingual English	15	29	26	15	9999	16	319
2014	Either English or French	11	22	24	10	9999	33	161
2011	Bilingual	12	41	37	4	9999	6	741
2011	Unilingual English	18	27	34	11	9999	10	309
2011	Either English or French	13	31	20	16	9999	21	77

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	45	10	8	3	1	2	79	11	2861
2019	Unilingual English	36	43	9	6	3	1	2	82	9	1418
2019	Unilingual French	34	54	8	4	0	0	0	88	4	21
2019	Either English or French	34	40	11	7	3	2	3	78	11	1070

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	26	8	2	1	5	3	88	3	2860
2019	Unilingual English	56	24	8	3	2	6	2	87	5	1415
2019	Unilingual French	53	39	9	0	0	0	0	91	0	21
2019	Either English or French	56	24	9	2	1	6	3	87	3	1072

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	2858
2019	Unilingual English	14	86	1419

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	49	51	280
2019	Unilingual English	55	45	190

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	65	35	280
2019	Unilingual English	60	40	190

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	280
2019	Unilingual English	3	97	190

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	280
2019	Unilingual English	0	100	190

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	280

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	280
2019	Unilingual English	6	94	190

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	280
2019	Unilingual English	2	98	190

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	34	66	271
2019	Unilingual English	26	74	187

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	42	58	271
2019	Unilingual English	34	66	187

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	48	52	271
2019	Unilingual English	45	55	187

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	45	55	271
2019	Unilingual English	44	56	187

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	31	69	271
2019	Unilingual English	28	72	187

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	53	47	271
2019	Unilingual English	48	52	187

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	31	69	271
2019	Unilingual English	30	70	187

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	271
2019	Unilingual English	8	92	187

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	271
2019	Unilingual English	8	92	187

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	49	51	271
2019	Unilingual English	50	50	187

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	20	80	271
2019	Unilingual English	23	77	187

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	271
2019	Unilingual English	19	81	187

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	58	42	270
2019	Unilingual English	50	50	187

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	30	70	270
2019	Unilingual English	25	75	187

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	270
2019	Unilingual English	7	93	187

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	270
2019	Unilingual English	19	81	187

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	270
2019	Unilingual English	13	87	187

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	270
2019	Unilingual English	5	95	187

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	270
2019	Unilingual English	9	91	187

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	270
2019	Unilingual English	7	93	187

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	25	75	270
2019	Unilingual English	32	68	187

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	259
2019	Unilingual English	10	90	177

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	21	79	259
2019	Unilingual English	21	79	177

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	259
2019	Unilingual English	12	88	177

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	259
2019	Unilingual English	4	96	177

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	259
2019	Unilingual English	10	90	177

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	259
2019	Unilingual English	8	92	177

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	259
2019	Unilingual English	12	88	177

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	259
2019	Unilingual English	19	81	177

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	259
2019	Unilingual English	18	82	177

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	31	69	259
2019	Unilingual English	31	69	177

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	259
2019	Unilingual English	5	95	177

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	43	57	259
2019	Unilingual English	48	52	177

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	259

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	47	53	259
2019	Unilingual English	55	45	177

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	259
2019	Unilingual English	6	94	177

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	259
2019	Unilingual English	10	90	177

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	2861
2019	Unilingual English	16	84	1414

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	15	19	5	5	29	9	54	15	2866
2019	Unilingual English	20	14	20	7	6	25	7	50	20	1419
2019	Unilingual French	24	35	3	5	4	10	19	83	12	21
2019	Either English or French	27	14	17	5	4	24	11	62	13	1071
2017	Bilingual	16	18	19	5	5	28	10	55	15	2582
2017	Unilingual English	20	16	20	7	6	23	8	53	18	1268
2017	Unilingual French	20	60	0	0	0	13	7	100	0	15
2017	Either English or French	23	16	16	5	3	25	11	62	14	755
2014	Bilingual	16	16	17	6	4	29	10	54	17	2637
2014	Unilingual English	21	15	19	6	5	27	7	55	17	1332
2014	Unilingual French	7	40	27	7	13	7	0	51	21	15
2014	Either English or French	25	16	18	5	6	21	9	59	15	814

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	29	16	5	3	13	1	71	10	2861
2019	Unilingual English	36	24	17	7	5	10	1	68	13	1417
2019	Unilingual French	39	43	12	0	0	5	0	87	0	21
2019	Either English or French	44	21	15	4	3	12	2	75	8	1073
2017	Bilingual	28	30	19	4	3	13	2	69	9	2579
2017	Unilingual English	34	24	18	6	4	12	2	67	12	1269
2017	Unilingual French	34	66	0	0	0	0	0	100	0	15
2017	Either English or French	37	27	15	4	3	11	3	74	8	754
2014	Bilingual	27	28	18	5	3	17	2	68	10	2638
2014	Unilingual English	34	24	18	5	4	14	1	68	11	1331
2014	Unilingual French	13	47	14	0	19	7	0	64	21	15
2014	Either English or French	40	24	17	5	3	9	1	72	10	813
2011	Bilingual	35	35	13	5	3	8	0	76	9	1969
2011	Unilingual English	37	33	14	6	5	5	0	74	11	1130
2011	Unilingual French	39	31	15	8	0	8	0	75	8	13
2011	Either English or French	37	31	14	7	4	6	1	72	12	443

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	2861
2019	Unilingual English	8	92	1415

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	35	65	198
2019	Unilingual English	37	63	115

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	78	22	198
2019	Unilingual English	78	22	115

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	198
2019	Unilingual English	4	96	115

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	198

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	198
2019	Unilingual English	5	95	115

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	198
2019	Unilingual English	7	93	115

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	198
2019	Unilingual English	4	96	115

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	198
2019	Unilingual English	32	68	115

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	24	76	198
2019	Unilingual English	29	71	115

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	19	81	198
2019	Unilingual English	19	81	115

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	198
2019	Unilingual English	13	87	115

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	25	75	198
2019	Unilingual English	33	67	115

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	22	78	198
2019	Unilingual English	23	77	115

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	198
2019	Unilingual English	7	93	115

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	198

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	198
2019	Unilingual English	9	91	115

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	21	79	198
2019	Unilingual English	12	88	115

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	198
2019	Unilingual English	23	77	115

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	115

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	19	81	198
2019	Unilingual English	18	82	115

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	32	68	196
2019	Unilingual English	27	73	114

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	196
2019	Unilingual English	14	86	114

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	196
2019	Unilingual English	4	96	114

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	196
2019	Unilingual English	17	83	114

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	196
2019	Unilingual English	8	92	114

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	196
2019	Unilingual English	5	95	114

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	196
2019	Unilingual English	10	90	114

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	196

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	50	50	196
2019	Unilingual English	47	53	114

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	171
2019	Unilingual English	7	93	106

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	20	80	171
2019	Unilingual English	10	90	106

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	171
2019	Unilingual English	6	94	106

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	171
2019	Unilingual English	6	94	106

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	6	94	106

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	171
2019	Unilingual English	11	89	106

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	171
2019	Unilingual English	7	93	106

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	171
2019	Unilingual English	19	81	106

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	171
2019	Unilingual English	17	83	106

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	171
2019	Unilingual English	22	78	106

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	171
2019	Unilingual English	9	91	106

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	49	51	171
2019	Unilingual English	45	55	106

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	171

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	61	39	171
2019	Unilingual English	55	45	106

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	171

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	171
2019	Unilingual English	11	89	106

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	2864
2019	Unilingual English	9	91	1417

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	15	19	3	3	32	8	58	10	2859
2019	Unilingual English	23	14	21	4	3	27	7	57	12	1412
2019	Unilingual French	34	30	3	0	4	14	14	90	6	21
2019	Either English or French	28	13	18	3	3	26	9	63	10	1072
2017	Bilingual	17	18	18	2	2	34	9	61	8	2576
2017	Unilingual English	22	16	20	3	3	29	7	60	10	1271
2017	Unilingual French	40	47	0	0	0	6	7	100	0	15
2017	Either English or French	24	16	18	3	2	27	10	64	8	756
2014	Bilingual	18	15	17	2	2	36	10	61	8	2634
2014	Unilingual English	22	14	20	4	3	31	7	58	10	1332
2014	Unilingual French	7	47	19	13	0	14	0	62	16	15
2014	Either English or French	28	16	18	2	3	24	9	66	7	809

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	26	17	4	2	13	1	74	7	2856
2019	Unilingual English	39	25	17	4	3	11	1	72	8	1418
2019	Unilingual French	43	29	17	0	0	5	5	81	0	21
2019	Either English or French	44	19	15	3	3	13	2	75	8	1071
2017	Bilingual	31	31	16	2	2	15	3	75	6	2574
2017	Unilingual English	38	26	16	3	3	12	2	74	7	1266
2017	Unilingual French	40	60	0	0	0	0	0	100	0	15
2017	Either English or French	41	25	15	3	2	12	3	77	5	755
2014	Bilingual	31	28	17	2	2	19	2	74	5	2636
2014	Unilingual English	36	24	17	4	2	16	1	72	8	1331
2014	Unilingual French	20	34	19	7	7	14	0	62	16	15
2014	Either English or French	45	23	14	2	2	11	3	79	5	809
2011	Bilingual	42	34	11	3	1	8	0	83	5	1970
2011	Unilingual English	42	34	11	3	3	6	0	81	6	1131
2011	Unilingual French	23	38	15	0	8	15	0	73	9	13
2011	Either English or French	44	33	11	4	2	4	1	81	7	445

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	27	23	15	17	0	1	45	32	2865
2019	Unilingual English	20	26	22	14	17	0	1	47	31	1420
2019	Unilingual French	21	21	15	20	23	0	0	42	43	21
2019	Either English or French	24	27	21	12	14	1	1	52	26	1071
2017	Bilingual	13	19	22	17	27	0	2	33	45	2582
2017	Unilingual English	14	20	21	18	25	0	1	35	44	1270
2017	Unilingual French	19	25	19	19	6	0	13	50	28	16
2017	Either English or French	17	19	17	19	26	1	1	36	46	755

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	26	27	17	11	1	44	28	2864
2019	Unilingual English	27	27	24	13	8	0	54	22	1417
2019	Unilingual French	35	20	30	5	10	0	55	15	21
2019	Either English or French	38	28	20	8	5	1	67	13	1069
2017	Bilingual	15	25	30	18	11	1	40	30	2581
2017	Unilingual English	21	30	26	13	8	0	52	22	1272
2017	Unilingual French	37	19	25	6	0	12	64	7	16
2017	Either English or French	33	28	22	11	4	2	62	16	757

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	30	25	13	8	0	2	54	21	2847
2019	Unilingual English	35	26	20	10	6	1	2	62	17	1415
2019	Unilingual French	30	35	31	4	0	0	0	65	4	21
2019	Either English or French	51	26	11	6	3	1	3	80	9	1065
2017	Bilingual	19	28	25	16	9	1	2	48	26	2574
2017	Unilingual English	27	33	21	10	6	0	2	61	17	1268
2017	Unilingual French	37	13	25	0	13	0	13	57	14	16
2017	Either English or French	41	27	14	9	4	1	4	71	13	753

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	25	26	16	12	1	1	46	28	2854
2019	Unilingual English	29	25	19	14	12	1	1	55	26	1412
2019	Unilingual French	29	19	38	4	10	0	0	48	14	21
2019	Either English or French	43	23	15	9	7	1	2	68	16	1070
2017	Bilingual	16	25	25	18	12	1	2	43	32	2578
2017	Unilingual English	25	27	23	11	11	1	2	54	22	1267
2017	Unilingual French	43	19	0	19	6	0	12	71	29	16
2017	Either English or French	37	24	17	10	7	2	4	64	18	756

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	25	15	7	4	1	4	73	12	2851
2019	Unilingual English	58	20	10	3	2	1	5	83	6	1412
2019	Unilingual French	49	23	19	0	0	0	10	79	0	21
2019	Either English or French	69	16	6	1	1	0	6	90	3	1065
2017	Bilingual	39	26	16	7	4	1	7	70	12	2578
2017	Unilingual English	52	23	11	3	2	1	8	82	6	1269
2017	Unilingual French	25	25	19	6	0	0	25	67	8	16
2017	Either English or French	61	19	8	2	1	1	8	88	3	756

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	29	21	11	9	1	58	20	2859
2019	Unilingual English	38	27	19	8	7	1	65	16	1416
2019	Unilingual French	46	17	19	5	8	5	66	13	20
2019	Either English or French	45	26	14	8	6	1	72	14	1071
2017	Bilingual	26	29	23	11	9	1	56	20	2576
2017	Unilingual English	31	30	21	10	7	1	62	17	1263
2017	Unilingual French	44	25	12	6	6	6	73	13	16
2017	Either English or French	39	27	16	8	7	2	68	15	752

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	36	21	8	4	1	1	66	12	2853
2019	Unilingual English	33	34	19	7	4	1	2	69	12	1415
2019	Unilingual French	39	35	17	0	4	0	4	78	4	21
2019	Either English or French	45	30	13	5	4	1	3	77	9	1067
2017	Bilingual	27	34	21	10	5	1	2	63	16	2573
2017	Unilingual English	32	31	19	11	5	0	2	64	16	1262
2017	Unilingual French	37	25	6	6	6	0	19	77	16	16
2017	Either English or French	44	29	13	6	5	1	3	75	11	752

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	33	24	12	6	0	1	58	18	2851
2019	Unilingual English	27	31	22	11	7	1	1	59	19	1413
2019	Unilingual French	30	35	19	8	4	0	4	68	12	21
2019	Either English or French	42	27	17	7	4	1	1	70	12	1069
2017	Bilingual	21	30	25	14	7	1	2	53	22	2573
2017	Unilingual English	25	30	23	14	7	0	1	55	22	1264
2017	Unilingual French	31	13	31	6	0	0	19	54	8	16
2017	Either English or French	35	30	19	9	4	1	2	67	13	750

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	33	20	10	6	0	1	64	16	2854
2019	Unilingual English	36	30	17	9	6	1	1	67	15	1409
2019	Unilingual French	47	36	8	0	4	0	5	87	5	20
2019	Either English or French	46	27	16	5	4	1	1	75	10	1067
2017	Bilingual	28	30	23	11	7	1	2	59	18	2576
2017	Unilingual English	34	29	17	10	7	1	2	64	18	1262
2017	Unilingual French	25	25	12	13	0	0	25	67	17	16
2017	Either English or French	40	29	16	8	4	1	2	71	12	752

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	28	15	8	6	1	1	71	13	2852
2019	Unilingual English	44	24	15	8	7	1	1	69	16	1409
2019	Unilingual French	40	28	14	10	4	0	4	71	15	21
2019	Either English or French	47	24	13	7	6	1	1	73	14	1062

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	31	21	11	6	0	1	62	17	2850
2019	Unilingual English	36	30	18	8	7	1	1	67	14	1409
2019	Unilingual French	35	43	14	8	0	0	0	78	8	21
2019	Either English or French	45	30	14	5	4	1	1	76	10	1062
2017	Bilingual	25	30	23	11	8	0	2	57	19	2570
2017	Unilingual English	30	32	20	11	6	0	1	63	17	1256
2017	Unilingual French	25	25	19	6	0	0	25	67	8	16
2017	Either English or French	36	34	13	9	5	0	2	72	14	752

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	25	11	6	4	2	79	10	2843
2019	Unilingual English	57	22	11	4	4	1	80	9	1405
2019	Unilingual French	46	34	10	0	5	5	85	5	21
2019	Either English or French	62	20	9	4	2	2	84	7	1064
2017	Bilingual	51	25	13	5	3	3	78	8	2578
2017	Unilingual English	55	24	12	4	3	2	80	7	1268
2017	Unilingual French	69	0	19	0	0	12	79	0	16
2017	Either English or French	60	20	11	3	3	3	82	6	753

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	71	13	6	2	2	1	6	89	5	2846
2019	Unilingual English	72	14	5	2	2	0	6	91	4	1408
2019	Unilingual French	38	43	4	0	0	0	15	95	0	21
2019	Either English or French	72	14	4	2	2	1	5	92	4	1059
2017	Bilingual	72	12	5	3	3	1	4	88	6	2582
2017	Unilingual English	72	12	5	4	3	1	3	88	7	1269
2017	Unilingual French	75	6	0	0	6	0	12	93	7	16
2017	Either English or French	76	10	5	3	3	1	3	90	6	754

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	72	10	6	3	4	1	3	86	8	2857
2019	Unilingual English	72	10	6	4	4	1	2	85	8	1412
2019	Unilingual French	55	31	0	0	4	0	10	95	5	21
2019	Either English or French	77	10	4	2	3	1	3	91	5	1070
2017	Bilingual	58	25	8	4	2	0	3	85	6	2579
2017	Unilingual English	58	26	8	3	2	0	2	87	5	1270
2017	Unilingual French	62	19	6	0	6	0	6	87	7	16
2017	Either English or French	68	18	7	2	1	1	3	90	4	753

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	59	26	8	3	2	0	2	86	6	2852
2019	Unilingual English	59	24	9	4	2	0	1	85	6	1405
2019	Unilingual French	46	26	9	5	4	0	10	80	10	21
2019	Either English or French	68	19	7	2	1	1	2	90	3	1058
2017	Bilingual	60	19	9	5	4	0	3	82	10	2577
2017	Unilingual English	61	20	8	4	4	0	2	84	8	1265
2017	Unilingual French	75	6	0	6	0	0	12	93	7	16
2017	Either English or French	69	14	7	4	3	0	3	85	8	752

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	62	18	9	4	5	0	2	82	10	2841
2019	Unilingual English	61	20	9	4	4	1	1	83	8	1408
2019	Unilingual French	61	21	0	0	9	0	10	91	9	21
2019	Either English or French	69	14	6	4	3	0	2	86	7	1068
2017	Bilingual	57	14	5	2	1	0	20	89	4	2579
2017	Unilingual English	56	10	4	1	1	0	27	91	3	1269
2017	Unilingual French	62	0	6	0	0	0	31	91	0	16
2017	Either English or French	65	6	2	1	1	0	25	95	2	750

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	15	6	2	1	0	18	89	4	2840
2019	Unilingual English	62	9	3	1	1	1	24	93	3	1405
2019	Unilingual French	63	22	0	0	0	0	15	100	0	20
2019	Either English or French	70	5	2	0	0	0	22	97	1	1056
2017	Bilingual	67	17	6	2	1	1	7	90	3	2574
2017	Unilingual English	70	15	4	1	1	0	9	94	2	1260
2017	Unilingual French	73	0	7	0	0	0	20	92	0	15
2017	Either English or French	76	8	3	2	1	0	10	94	3	749

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	70	16	7	2	1	0	5	90	3	2845
2019	Unilingual English	72	15	4	2	1	0	7	93	3	1405
2019	Unilingual French	74	11	0	0	0	0	15	100	0	20
2019	Either English or French	80	10	3	1	1	1	5	96	1	1062
2017	Bilingual	66	13	6	5	5	1	5	83	11	2584
2017	Unilingual English	49	18	10	8	11	0	3	69	20	1271
2017	Unilingual French	56	19	6	0	0	0	19	92	0	16
2017	Either English or French	37	18	13	11	18	0	3	56	30	752

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	70	11	7	4	4	0	3	85	8	2861
2019	Unilingual English	61	14	8	7	8	1	2	77	15	1410
2019	Unilingual French	65	16	0	0	10	0	10	89	11	21
2019	Either English or French	52	14	11	7	13	0	3	68	21	1066
2017	Bilingual	50	27	13	5	2	0	3	79	7	2576
2017	Unilingual English	51	27	13	3	2	0	3	81	5	1267
2017	Unilingual French	69	13	6	0	0	0	12	93	0	16
2017	Either English or French	54	23	11	5	3	0	3	80	8	754

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	27	12	5	2	2	80	7	2852
2019	Unilingual English	53	25	12	4	3	2	81	7	1409
2019	Unilingual French	61	14	19	0	0	5	80	0	21
2019	Either English or French	56	24	11	4	3	2	82	7	1062

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	32	38	13	4	0	0	45	17	2864
2019	Unilingual English	19	34	32	10	4	0	0	53	15	1420
2019	Unilingual French	15	56	15	9	0	0	5	75	9	21
2019	Either English or French	29	35	25	8	3	0	1	64	10	1070
2017	Bilingual	10	27	41	15	6	0	0	38	21	2583
2017	Unilingual English	13	32	38	12	5	1	0	45	17	1272
2017	Unilingual French	25	31	13	19	0	0	12	64	22	16
2017	Either English or French	20	36	28	10	4	1	1	57	14	756

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	19	40	22	9	0	0	31	28	2828
2019	Unilingual English	10	15	37	23	13	0	0	37	26	1405
2019	Unilingual French	5	9	41	40	5	0	0	45	14	21
2019	Either English or French	8	14	33	25	19	0	1	45	22	1059
2017	Bilingual	8	20	40	22	10	0	0	31	28	2579
2017	Unilingual English	7	18	41	24	9	0	1	34	25	1268
2017	Unilingual French	0	13	32	37	13	0	6	53	13	16
2017	Either English or French	6	14	40	22	17	1	1	40	20	754

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	41	17	9	4	3	0	69	13	2851
2019	Unilingual English	28	37	17	10	5	3	0	67	16	1415
2019	Unilingual French	44	24	12	5	0	14	0	80	6	21
2019	Either English or French	28	34	19	9	5	5	1	65	14	1067
2017	Bilingual	16	38	20	12	7	7	0	58	21	2582
2017	Unilingual English	19	35	20	13	7	6	0	58	21	1270
2017	Unilingual French	13	56	19	6	0	6	0	73	6	16
2017	Either English or French	19	34	18	12	8	8	1	58	22	757

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	38	19	12	6	2	0	62	18	2862
2019	Unilingual English	28	33	16	12	8	2	0	63	21	1414
2019	Unilingual French	30	38	14	9	4	5	0	72	14	21
2019	Either English or French	31	32	17	9	7	4	1	66	16	1073
2017	Bilingual	17	39	18	14	8	3	0	58	23	2583
2017	Unilingual English	21	36	17	14	9	3	0	59	24	1272
2017	Unilingual French	13	44	18	6	6	6	6	65	14	16
2017	Either English or French	22	36	18	12	7	4	1	61	20	755

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	2860
2019	Unilingual English	16	84	1413
2019	Unilingual French	14	86	21
2019	Either English or French	15	85	1073
2017	Bilingual	16	84	2583
2017	Unilingual English	19	81	1270
2017	Either English or French	18	82	755
2014	Bilingual	13	87	2632
2014	Unilingual English	15	85	1323
2014	Either English or French	15	85	813

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	80	20	431
2019	Unilingual English	81	19	229
2017	Bilingual	80	20	414
2017	Unilingual English	73	27	239
2017	Either English or French	77	23	135
2014	Bilingual	79	21	351
2014	Unilingual English	76	24	196
2014	Either English or French	77	23	124

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	33	8	7	3	0	0	83	10	341
2019	Unilingual English	48	34	3	11	4	0	0	82	15	183
2017	Bilingual	47	37	5	8	3	0	1	85	10	333
2017	Unilingual English	43	35	4	11	6	0	1	79	16	176
2017	Either English or French	53	30	4	7	3	0	3	86	10	106
2014	Bilingual	52	34	7	4	2	0	1	86	7	278
2014	Unilingual English	57	34	2	4	2	0	1	92	6	151
2014	Either English or French	55	30	6	4	3	1	0	86	8	96

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	29	25	14	12	1	0	18	82	2854
2019	Unilingual English	18	32	24	13	11	1	1	19	81	1416
2019	Unilingual French	25	24	21	9	18	3	0	25	75	21
2019	Either English or French	21	30	23	12	11	2	1	22	78	1067
2017	Bilingual	18	21	25	15	18	2	1	19	81	2586
2017	Unilingual English	19	24	22	14	18	2	1	19	81	1271
2017	Unilingual French	56	19	0	13	6	6	0	60	40	16
2017	Either English or French	23	18	21	15	19	3	1	24	76	757

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	64	36	2282
2019	Unilingual English	60	40	1123
2019	Unilingual French	68	32	15
2019	Either English or French	58	42	813

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	34	66	2254
2019	Unilingual English	40	60	1103
2019	Unilingual French	44	56	14
2019	Either English or French	48	52	807

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	25	20	19	20	2	5	37	41	2262
2019	Unilingual English	13	22	18	17	22	2	7	38	42	1114
2019	Unilingual French	21	6	40	20	13	0	0	27	33	15
2019	Either English or French	18	23	22	14	15	2	6	45	31	808
2017	Bilingual	7	19	17	20	26	2	10	29	52	2038
2017	Unilingual English	12	21	15	19	26	2	6	35	49	992
2017	Either English or French	14	23	14	17	24	3	6	41	44	559

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	5	14	16	22	35	2	5	21	62	2264
2019	Unilingual English	7	15	16	21	33	2	6	24	59	1111
2019	Unilingual French	7	14	19	27	33	0	0	21	60	15
2019	Either English or French	8	21	20	17	27	2	6	31	47	805
2017	Bilingual	3	7	10	18	54	2	7	10	79	2037
2017	Unilingual English	4	9	11	15	55	2	5	13	75	991
2017	Either English or French	5	11	10	16	50	4	5	17	72	560

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	20	16	10	11	1	6	60	22	2843
2019	Unilingual English	39	20	13	10	10	1	6	64	21	1409
2019	Unilingual French	37	20	23	10	5	0	5	60	15	21
2019	Either English or French	42	19	14	8	6	2	9	68	16	1063

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment