2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	42	5	7	2	86	10	3683
2019	First official language - French	42	43	5	7	3	85	9	1693
2017	First official language - English	38	46	4	9	3	84	13	3104
2017	First official language - French	37	47	6	8	2	84	10	1524
2014	First official language - English	41	44	3	9	3	84	12	3344
2014	First official language - French	38	47	4	8	2	86	10	1459
2011	First official language - English	41	46	3	8	2	87	10	2435
2011	First official language - French	46	40	5	5	2	87	7	1128
2008	First official language - English	35	48	4	10	3	83	13	2044
2008	First official language - French	40	47	6	5	2	87	7	973

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	79	14	3	2	1	1	94	3	3682
2019	First official language - French	41	26	9	14	9	1	68	23	1687
2017	First official language - English	79	15	2	2	1	1	95	3	3102
2017	First official language - French	40	24	10	17	9	0	65	26	1524
2014	First official language - English	78	16	2	2	1	1	95	3	3342
2014	First official language - French	39	26	10	16	9	1	65	25	1459
2011	First official language - English	81	13	3	2	1	1	94	3	2433
2011	First official language - French	39	23	10	19	8	1	63	27	1127
2008	First official language - English	79	15	3	2	1	1	94	3	2043
2008	First official language - French	37	25	10	19	9	0	63	28	971

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	32	7	9	4	80	13	3679
2019	First official language - French	42	37	7	10	4	79	13	1687
2017	First official language - English	44	35	6	10	5	79	15	3100
2017	First official language - French	40	37	10	9	5	77	14	1522
2014	First official language - English	47	34	6	8	4	81	13	3344
2014	First official language - French	45	36	7	9	3	81	12	1458
2011	First official language - English	46	34	8	8	5	80	13	2430
2011	First official language - French	43	36	9	7	3	80	11	1128

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	40	10	12	5	0	73	17	3670
2019	First official language - French	31	39	12	11	6	0	71	17	1680
2018	First official language - English	29	45	8	13	5	0	74	18	2834
2018	First official language - French	29	44	11	11	4	1	74	15	1383
2017	First official language - English	29	39	10	14	7	0	68	22	3105
2017	First official language - French	29	41	13	12	5	0	70	17	1524
2014	First official language - English	30	38	10	16	7	0	68	22	3343
2014	First official language - French	31	41	12	12	5	0	72	16	1457
2011	First official language - English	30	40	10	13	6	1	71	18	2434
2011	First official language - French	33	40	12	9	5	1	74	14	1126
2008	First official language - English	23	42	12	15	8	1	66	22	2047
2008	First official language - French	27	43	15	9	5	1	70	14	974

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	33	8	7	2	83	9	3649
2019	First official language - French	45	36	11	5	2	81	8	1677
2017	First official language - English	47	35	8	7	2	83	9	3096
2017	First official language - French	43	41	9	5	2	84	7	1513
2014	First official language - English	46	36	8	7	3	82	10	3339
2014	First official language - French	42	40	10	6	2	82	7	1458

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	30	10	8	5	0	0	77	13	3680
2019	First official language - French	43	30	11	9	6	1	0	74	14	1690
2018	First official language - English	44	31	11	8	5	0	0	75	13	2828
2018	First official language - French	42	33	11	8	4	0	1	76	13	1379
2017	First official language - English	45	31	10	8	6	0	0	76	14	3099
2017	First official language - French	40	34	13	8	4	0	1	74	13	1519
2014	First official language - English	41	32	12	9	5	0	1	74	14	3339
2014	First official language - French	36	37	13	7	5	1	2	74	12	1459
2011	First official language - English	41	35	10	8	5	1	0	77	13	2432
2011	First official language - French	36	35	13	9	5	1	1	73	14	1128

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	37	10	7	4	79	11	3686
2019	First official language - French	38	40	11	6	5	78	11	1689
2018	First official language - English	37	42	10	7	4	79	11	2820
2018	First official language - French	35	40	13	7	5	76	12	1372
2017	First official language - English	38	42	9	7	4	80	11	3101
2017	First official language - French	33	48	10	6	3	81	9	1522
2014	First official language - English	35	42	11	7	5	77	12	3343
2014	First official language - French	31	44	12	8	4	75	13	1457
2011	First official language - English	38	38	10	8	6	76	14	2432
2011	First official language - French	38	38	11	8	5	76	13	1126
2008	First official language - English	36	39	10	9	6	76	14	2019
2008	First official language - French	33	42	13	7	4	76	11	970

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	35	14	10	6	0	69	17	3673
2019	First official language - French	30	38	16	11	6	0	68	16	1687
2018	First official language - English	29	34	15	13	9	0	64	21	2821
2018	First official language - French	31	35	17	10	6	0	66	17	1375
2017	First official language - English	30	36	14	12	8	0	66	20	3101
2017	First official language - French	26	41	16	11	5	1	67	16	1524
2014	First official language - English	27	35	15	13	9	0	62	22	3341
2014	First official language - French	26	37	17	13	6	0	63	20	1458
2011	First official language - English	25	37	14	14	9	0	62	24	2435
2011	First official language - French	25	36	17	14	7	0	62	21	1128

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	38	9	7	3	81	10	3655
2019	First official language - French	35	45	10	7	3	79	11	1681
2018	First official language - English	38	39	11	9	4	77	13	2826
2018	First official language - French	32	41	14	8	4	74	12	1377
2017	First official language - English	39	40	9	8	4	79	12	3102
2017	First official language - French	31	46	11	8	3	77	11	1521

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	33	7	4	2	0	88	6	3658
2019	First official language - French	44	41	8	5	2	0	85	7	1679
2018	First official language - English	52	36	7	4	2	0	88	5	2823
2018	First official language - French	47	39	8	4	2	0	86	6	1379
2017	First official language - English	53	34	6	4	2	0	87	7	3100
2017	First official language - French	40	44	9	4	3	0	84	7	1520
2014	First official language - English	49	36	8	4	2	0	85	7	3344
2014	First official language - French	39	42	11	4	2	1	82	7	1457
2011	First official language - English	47	37	8	5	3	1	85	8	2433
2011	First official language - French	40	42	8	6	3	1	83	8	1128
2008	First official language - English	48	37	7	5	3	0	85	8	2045
2008	First official language - French	41	39	10	5	3	1	81	8	971

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	34	13	10	6	72	16	3668
2019	First official language - French	35	34	17	8	6	69	14	1683
2018	First official language - English	34	35	12	11	8	69	19	2814
2018	First official language - French	32	37	15	10	6	69	16	1375
2017	First official language - English	34	35	13	10	8	69	18	3100
2017	First official language - French	28	41	15	10	6	69	15	1524

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	28	8	3	2	87	5	3646
2019	First official language - French	51	33	10	3	2	85	5	1676
2018	First official language - English	54	32	9	3	2	86	5	2801
2018	First official language - French	49	37	8	5	2	86	7	1372
2017	First official language - English	58	30	8	2	2	88	4	3094
2017	First official language - French	50	38	8	2	2	88	4	1519
2014	First official language - English	64	26	7	2	1	89	4	3343
2014	First official language - French	55	33	9	2	1	88	3	1459
2011	First official language - English	61	28	8	2	1	89	3	2436
2011	First official language - French	53	32	9	3	2	86	5	1126

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	36	13	9	5	0	0	72	15	3658
2019	First official language - French	31	37	15	9	6	0	0	69	16	1682
2018	First official language - English	32	36	13	11	8	0	0	68	18	2808
2018	First official language - French	30	35	17	11	7	0	0	66	18	1373
2017	First official language - English	34	37	12	10	6	0	0	72	16	3091
2017	First official language - French	29	39	15	10	6	0	1	68	16	1517
2014	First official language - English	27	41	12	12	7	1	1	69	19	3343
2014	First official language - French	24	41	17	11	5	0	1	66	17	1457
2011	First official language - English	31	40	11	10	7	0	0	72	16	2432
2011	First official language - French	29	38	14	11	7	1	1	68	18	1125

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	32	14	8	5	0	73	13	3671
2019	First official language - French	35	36	16	7	5	0	71	12	1686
2018	First official language - English	37	32	15	9	7	0	69	15	2812
2018	First official language - French	35	34	17	9	5	0	69	14	1369
2017	First official language - English	38	34	13	9	5	0	73	14	3093
2017	First official language - French	34	36	17	8	5	0	71	13	1520
2014	First official language - English	33	36	14	9	7	1	69	16	3339
2014	First official language - French	31	39	17	9	4	0	70	13	1459

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	38	11	7	3	0	0	78	11	3649
2019	First official language - French	33	42	12	8	3	0	0	76	12	1665
2018	First official language - English	35	35	14	9	5	0	1	71	15	2806
2018	First official language - French	33	38	16	8	4	0	0	71	13	1367
2017	First official language - English	38	35	13	8	4	0	0	74	13	3096
2017	First official language - French	31	43	14	8	4	0	0	74	12	1517
2014	First official language - English	35	37	12	9	6	0	0	73	15	3341
2014	First official language - French	29	43	15	9	3	0	0	72	12	1459
2011	First official language - English	38	39	11	8	4	1	1	78	11	2426
2011	First official language - French	37	41	11	7	3	1	1	78	10	1128

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	33	9	5	3	84	7	3689
2019	First official language - French	44	37	11	4	3	81	8	1691
2018	First official language - English	45	36	11	5	3	81	8	2823
2018	First official language - French	41	39	11	5	3	80	9	1377
2017	First official language - English	46	36	10	5	3	82	9	3086
2017	First official language - French	38	44	11	4	2	82	6	1519
2014	First official language - English	46	34	10	6	3	81	9	3341
2014	First official language - French	38	41	13	5	3	79	8	1459
2011	First official language - English	43	38	8	6	4	82	10	2433
2011	First official language - French	41	38	11	6	3	80	10	1127
2008	First official language - English	41	40	9	6	4	81	10	2045
2008	First official language - French	38	43	11	5	3	81	8	974

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	29	16	6	4	0	74	10	3655
2019	First official language - French	43	31	15	6	3	1	75	9	1680
2018	First official language - English	42	31	15	7	4	1	73	11	2838
2018	First official language - French	43	31	15	7	3	1	75	11	1385
2017	First official language - English	40	35	15	6	3	1	76	9	3106
2017	First official language - French	39	38	13	6	2	1	78	8	1524
2014	First official language - English	37	33	17	7	5	1	70	12	3344
2014	First official language - French	38	35	16	7	4	1	73	11	1457
2011	First official language - English	33	34	19	8	5	1	68	13	2437
2011	First official language - French	35	36	16	8	4	1	72	12	1128
2008	First official language - English	29	32	21	11	7	1	61	18	2043
2008	First official language - French	32	33	18	9	6	1	66	15	972

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	22	34	20	12	1	2	32	33	3671
2019	First official language - French	11	28	31	19	8	1	2	29	40	1692
2018	First official language - English	10	25	35	18	10	1	1	28	35	2824
2018	First official language - French	13	29	30	18	8	1	2	27	43	1374
2017	First official language - English	12	23	35	17	10	1	3	28	36	3084
2017	First official language - French	11	28	33	15	7	1	5	23	41	1514
2014	First official language - English	11	25	36	15	9	1	3	25	37	3334
2014	First official language - French	12	30	33	14	6	1	3	22	44	1456
2011	First official language - English	12	28	35	14	8	1	2	23	41	2428
2011	First official language - French	11	28	33	17	6	1	3	25	41	1124
2008	First official language - English	13	26	36	16	6	1	2	23	40	2042
2008	First official language - French	10	31	34	16	6	1	3	23	42	973

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	14	25	27	21	2	2	50	23	3664
2019	First official language - French	9	20	26	25	15	3	3	42	30	1678
2018	First official language - English	9	17	28	26	17	2	2	44	27	2815
2018	First official language - French	10	19	28	21	14	4	3	38	32	1369
2017	First official language - English	10	15	27	22	18	2	5	44	27	3070
2017	First official language - French	9	19	28	20	13	4	6	37	32	1510
2014	First official language - English	10	17	28	23	15	3	4	40	29	3330
2014	First official language - French	12	22	31	18	9	4	5	30	37	1453
2011	First official language - English	10	17	29	25	15	2	3	41	28	2423
2011	First official language - French	10	18	28	23	13	3	5	39	30	1124
2008	First official language - English	11	20	31	22	11	2	3	35	33	2035
2008	First official language - French	9	21	31	22	11	3	4	35	32	968

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	17	29	21	16	3	4	40	29	3663
2019	First official language - French	11	23	31	17	10	4	5	30	37	1680
2018	First official language - English	9	19	30	22	13	3	4	38	30	2813
2018	First official language - French	12	22	31	16	9	4	5	27	38	1369
2017	First official language - English	11	17	29	19	15	3	7	38	31	3077
2017	First official language - French	12	23	30	16	8	4	7	27	40	1513
2014	First official language - English	11	17	28	21	13	3	7	38	31	3324
2014	First official language - French	16	24	31	13	6	3	6	21	45	1456
2011	First official language - English	13	18	30	19	12	3	6	33	34	2419
2011	First official language - French	13	22	30	16	9	3	7	28	39	1120
2008	First official language - English	14	21	31	18	9	2	5	30	37	2036
2008	First official language - French	14	24	29	16	7	4	6	25	42	970

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	7	14	28	26	21	1	3	49	22	3655
2019	First official language - French	8	17	30	23	15	1	5	41	27	1675
2018	First official language - English	8	14	31	26	17	1	3	44	23	2810
2018	First official language - French	9	16	33	22	13	3	4	37	28	1368
2017	First official language - English	7	15	30	23	18	1	5	44	24	3072
2017	First official language - French	9	19	31	21	12	2	6	36	30	1510
2014	First official language - English	9	14	30	24	16	1	5	43	25	3318
2014	First official language - French	10	21	31	21	9	2	5	33	33	1453
2011	First official language - English	9	18	34	21	14	1	3	36	28	2420
2011	First official language - French	12	23	30	20	8	2	5	30	38	1119
2008	First official language - English	10	19	31	25	11	1	3	37	30	2037
2008	First official language - French	11	23	35	18	7	1	4	27	35	968

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	11	18	25	21	21	2	3	44	30	3662
2019	First official language - French	13	18	25	21	15	2	5	40	34	1677
2018	First official language - English	13	20	27	21	15	1	2	37	35	2818
2018	First official language - French	12	20	28	20	13	3	5	35	35	1366
2017	First official language - English	13	20	27	18	16	2	5	36	35	3075
2017	First official language - French	14	21	25	19	13	2	7	34	38	1514
2014	First official language - English	15	20	26	18	15	2	4	35	37	3329
2014	First official language - French	15	26	28	15	9	2	6	26	44	1456
2011	First official language - English	19	25	27	14	11	1	3	26	45	2428
2011	First official language - French	17	25	26	14	9	1	6	25	46	1123
2008	First official language - English	23	26	24	14	9	1	3	24	51	2035
2008	First official language - French	17	25	26	17	8	1	6	27	45	968

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	11	17	25	22	18	3	3	43	30	3663
2019	First official language - French	14	21	26	20	12	5	4	35	37	1676
2018	First official language - English	12	18	28	22	15	3	3	38	32	2805
2018	First official language - French	15	23	26	18	11	5	3	31	41	1367
2017	First official language - English	12	19	28	19	14	3	6	37	33	3080
2017	First official language - French	14	24	27	15	10	4	6	28	42	1517
2014	First official language - English	13	18	26	21	14	4	5	38	34	3328
2014	First official language - French	14	23	26	18	10	4	5	31	40	1457
2011	First official language - English	11	17	29	21	14	3	5	38	31	2423
2011	First official language - French	11	23	25	20	12	3	7	35	37	1122
2008	First official language - English	15	23	26	18	11	2	4	30	41	2040
2008	First official language - French	20	28	23	16	7	3	4	24	52	972

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	16	31	21	17	3	3	41	26	3658
2019	First official language - French	8	19	32	21	13	4	4	36	29	1677
2018	First official language - English	10	18	33	20	14	2	2	36	30	2824
2018	First official language - French	11	20	32	18	11	4	4	31	34	1374
2017	First official language - English	11	17	32	18	14	3	5	34	31	3081
2017	First official language - French	9	20	32	19	10	4	6	32	33	1510
2014	First official language - English	11	19	31	18	13	3	4	34	33	3326
2014	First official language - French	12	22	34	17	8	3	5	27	37	1456

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	17	33	23	15	1	2	39	27	3672
2019	First official language - French	9	15	33	25	15	1	3	41	24	1679

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	80	12	4	1	1	0	2	94	2	3679
2019	First official language - French	48	23	8	12	7	0	1	72	19	1688
2017	First official language - English	80	12	4	1	1	0	2	94	2	3104
2017	First official language - French	46	26	8	12	7	0	1	74	18	1524
2014	First official language - English	81	11	3	1	1	0	2	95	2	3343
2014	First official language - French	53	23	6	10	7	0	1	77	17	1459
2011	First official language - English	79	10	4	1	1	0	3	93	2	2431
2011	First official language - French	51	22	8	10	8	0	1	73	19	1127
2008	First official language - English	74	11	4	2	2	1	7	92	4	2041
2008	First official language - French	51	19	6	11	11	0	2	71	23	975

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	28	15	8	6	5	3	69	15	3674
2019	First official language - French	30	30	17	8	5	7	4	67	14	1682
2018	First official language - English	25	32	19	9	7	6	3	62	17	2817
2018	First official language - French	26	34	18	7	5	6	4	67	13	1377
2017	First official language - English	33	29	14	8	7	5	4	68	16	3103
2017	First official language - French	25	35	17	8	5	5	5	67	14	1524
2014	First official language - English	37	30	13	8	5	4	3	72	14	3343
2014	First official language - French	30	32	15	7	4	6	5	70	13	1459

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	26	9	7	5	1	79	13	3677
2019	First official language - French	51	30	8	6	4	1	82	10	1685
2018	First official language - English	45	29	9	9	7	1	75	16	2817
2018	First official language - French	49	32	8	5	5	1	82	9	1372
2017	First official language - English	49	26	8	9	7	1	77	16	3103
2017	First official language - French	47	34	9	5	4	1	82	9	1525
2014	First official language - English	51	27	7	8	6	1	78	14	3341
2014	First official language - French	50	33	7	4	4	1	85	8	1458

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	29	6	6	3	86	8	3672
2019	First official language - French	53	35	5	4	2	88	6	1684
2018	First official language - English	52	33	6	6	2	85	9	2810
2018	First official language - French	54	35	5	3	2	89	5	1374
2017	First official language - English	51	32	7	7	3	83	10	3099
2017	First official language - French	46	41	8	4	1	87	5	1522
2014	First official language - English	50	35	7	6	2	85	8	3338
2014	First official language - French	48	39	7	4	1	88	5	1457

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	32	11	4	2	1	0	83	6	3687
2019	First official language - French	44	37	12	3	2	2	1	83	5	1686
2018	First official language - English	44	34	12	5	3	2	0	80	8	2813
2018	First official language - French	42	38	11	4	2	2	1	82	6	1376

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	23	16	4	4	1	4	75	8	3686
2019	First official language - French	47	26	13	4	3	2	5	78	8	1687

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	29	12	7	4	0	0	76	11	3678
2019	First official language - French	44	34	11	7	3	0	1	79	11	1692
2018	First official language - English	41	33	12	8	5	0	0	75	13	2803
2018	First official language - French	41	36	12	6	4	1	1	78	10	1368
2017	First official language - English	44	32	10	8	5	0	0	77	13	3108
2017	First official language - French	39	37	12	7	4	0	1	77	11	1524
2014	First official language - English	43	34	11	7	5	1	0	77	12	3343
2014	First official language - French	39	37	12	7	4	1	1	77	11	1459
2011	First official language - English	39	36	10	9	6	0	0	75	15	2437
2011	First official language - French	41	36	11	8	3	1	1	78	11	1125
2008	First official language - English	34	34	12	11	8	1	0	68	19	2043
2008	First official language - French	32	37	14	9	6	1	1	71	15	975

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	25	10	5	3	2	0	81	8	3676
2019	First official language - French	50	27	12	5	3	2	1	80	8	1690
2018	First official language - English	51	26	11	6	4	2	1	79	10	2797
2018	First official language - French	46	31	12	4	3	3	0	80	7	1364
2017	First official language - English	51	28	8	6	4	2	1	81	10	3105
2017	First official language - French	42	35	12	5	3	1	0	79	9	1525
2014	First official language - English	50	26	11	5	4	2	1	79	9	3344
2014	First official language - French	45	33	12	4	3	2	1	80	8	1458
2011	First official language - English	46	29	11	8	4	2	1	76	12	2434
2011	First official language - French	45	30	12	6	3	2	1	78	9	1125
2008	First official language - English	43	27	11	8	7	3	1	73	16	2045
2008	First official language - French	37	35	14	7	4	3	1	74	11	975

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	28	9	6	3	1	1	81	10	3671
2019	First official language - French	48	32	10	5	3	1	0	81	9	1683
2018	First official language - English	49	28	10	7	5	1	0	78	12	2794
2018	First official language - French	46	34	10	6	3	1	1	81	9	1368
2017	First official language - English	49	30	8	7	5	1	0	80	12	3102
2017	First official language - French	41	40	8	7	3	0	0	81	11	1524
2014	First official language - English	47	32	9	7	4	1	0	80	11	3344
2014	First official language - French	44	36	9	6	4	1	1	80	10	1459
2011	First official language - English	44	31	9	9	5	0	0	76	15	2434
2011	First official language - French	43	37	10	6	3	0	1	80	10	1125
2008	First official language - English	41	30	10	10	8	1	0	72	18	2045
2008	First official language - French	38	36	12	9	4	1	1	75	13	976

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	86	7	3	1	1	0	2	96	1	3665
2019	First official language - French	71	16	5	4	4	0	0	88	8	1687
2017	First official language - English	85	8	3	1	1	0	2	95	1	3097
2017	First official language - French	67	19	5	3	4	0	1	87	8	1525
2014	First official language - English	85	9	2	1	1	0	2	96	1	3341
2014	First official language - French	71	16	4	4	4	0	1	88	8	1458
2011	First official language - English	82	9	3	0	1	0	3	95	1	2437
2011	First official language - French	68	17	6	4	4	0	1	86	8	1126
2008	First official language - English	82	7	2	1	1	1	6	95	2	2045
2008	First official language - French	69	15	4	5	5	0	1	85	11	975

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	18	7	4	4	2	6	83	9	3684
2019	First official language - French	52	21	9	5	6	2	5	79	12	1688
2017	First official language - English	53	19	7	5	6	4	6	80	12	3099
2017	First official language - French	45	25	8	6	6	4	7	78	13	1525
2014	First official language - English	53	21	8	3	4	4	7	82	9	3342
2014	First official language - French	45	26	8	6	4	4	7	80	11	1457
2011	First official language - English	51	25	7	6	5	2	3	80	12	2435
2011	First official language - French	41	27	9	8	7	2	5	73	17	1125

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	20	9	3	4	1	85	6	3688
2019	First official language - French	58	24	10	3	3	1	84	6	1690
2018	First official language - English	58	21	10	4	5	1	81	9	2801
2018	First official language - French	55	27	10	3	3	2	83	6	1365
2017	First official language - English	59	22	9	4	4	2	82	8	3101
2017	First official language - French	51	29	11	4	3	1	81	7	1526

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	58	24	8	6	3	0	83	9	3691
2019	First official language - French	51	30	11	5	3	1	82	8	1690
2018	First official language - English	51	26	10	7	5	0	77	12	2799
2018	First official language - French	48	30	12	5	4	1	79	9	1366
2017	First official language - English	55	26	9	6	4	0	81	10	3099
2017	First official language - French	49	30	11	6	4	1	79	10	1523
2014	First official language - English	54	27	9	5	4	0	81	9	3344
2014	First official language - French	48	32	10	5	3	1	81	8	1457

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	47	15	14	4	2	0	65	19	643
2019	First official language - French	19	41	18	15	4	1	2	62	19	410

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	30	14	7	5	7	0	72	13	3688
2019	First official language - French	30	35	17	6	4	7	0	71	11	1688
2018	First official language - English	35	29	15	8	6	7	0	68	16	2816
2018	First official language - French	31	33	16	7	6	7	1	69	13	1373
2017	First official language - English	34	30	14	9	6	8	0	70	16	3105
2017	First official language - French	28	37	17	8	4	6	1	69	13	1525
2014	First official language - English	35	31	13	7	4	9	0	73	13	3339
2014	First official language - French	28	37	16	6	4	9	1	71	11	1456
2011	First official language - English	30	30	16	9	8	6	0	65	19	2434
2011	First official language - French	28	33	17	9	5	7	1	67	15	1128

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	31	14	10	6	3	0	69	17	3683
2019	First official language - French	28	35	19	8	6	3	0	66	14	1682
2018	First official language - English	31	30	16	12	8	3	0	64	20	2805
2018	First official language - French	29	34	18	9	7	4	1	65	16	1374
2017	First official language - English	32	32	15	10	7	3	0	66	18	3101
2017	First official language - French	27	35	19	10	6	3	0	64	16	1526
2014	First official language - English	32	32	16	9	6	4	0	67	16	3341
2014	First official language - French	25	34	21	11	5	4	0	62	16	1457
2011	First official language - English	27	33	15	12	10	2	0	61	23	2434
2011	First official language - French	23	34	21	10	8	4	1	59	18	1127
2008	First official language - English	23	31	18	13	13	3	0	55	26	2047
2008	First official language - French	20	34	22	12	9	3	0	56	21	975

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	30	18	13	7	6	0	60	20	3674
2019	First official language - French	22	32	24	10	6	6	0	58	17	1685
2018	First official language - English	22	29	19	15	8	6	0	55	25	2807
2018	First official language - French	21	33	20	11	7	7	1	59	19	1371
2017	First official language - English	24	31	17	13	8	6	0	59	23	3096
2017	First official language - French	19	35	24	10	5	6	0	58	17	1523
2014	First official language - English	23	31	17	14	7	7	0	58	23	3340
2014	First official language - French	16	33	25	13	6	7	1	52	20	1457
2011	First official language - English	16	36	18	16	9	6	0	55	26	2436
2011	First official language - French	15	36	24	12	5	7	0	55	19	1129
2008	First official language - English	11	29	18	22	12	7	0	44	36	2045
2008	First official language - French	10	34	26	16	7	7	0	48	24	972

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	31	16	16	9	3	58	26	3682
2019	First official language - French	21	35	20	13	8	3	58	22	1689
2018	First official language - English	21	30	16	17	11	3	53	30	2810
2018	First official language - French	21	35	19	13	8	3	58	22	1374
2017	First official language - English	23	31	16	16	10	4	56	27	3100
2017	First official language - French	19	37	21	12	7	3	58	20	1522
2014	First official language - English	23	33	16	15	9	4	58	26	3334
2014	First official language - French	17	34	23	14	8	4	53	23	1456
2011	First official language - English	18	35	14	18	11	3	55	30	2434
2011	First official language - French	18	37	20	15	7	3	57	23	1126
2008	First official language - English	16	34	14	22	12	2	51	35	2046
2008	First official language - French	15	38	24	14	7	2	55	21	972

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	21	12	4	3	11	2	78	8	3689
2019	First official language - French	46	24	15	7	4	3	0	73	11	1688

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	42	14	7	2	1	77	9	3682
2019	First official language - French	27	48	15	7	2	1	76	9	1687
2018	First official language - English	31	43	15	8	3	1	74	11	2816
2018	First official language - French	25	47	16	6	4	2	74	10	1373
2017	First official language - English	34	40	13	8	4	1	74	12	3095
2017	First official language - French	27	46	16	7	3	1	73	10	1523
2014	First official language - English	33	41	14	8	4	1	75	11	3340
2014	First official language - French	26	43	19	8	3	2	70	11	1459
2011	First official language - English	32	43	14	7	3	1	76	10	2432
2011	First official language - French	29	44	14	8	3	1	75	11	1127

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	36	18	15	6	2	0	59	22	3663
2019	First official language - French	18	38	22	14	6	3	0	57	21	1686

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	33	12	7	4	2	1	76	11	3686
2019	First official language - French	31	40	11	9	4	2	1	74	14	1683
2018	First official language - English	40	35	11	7	4	2	1	78	11	2822
2018	First official language - French	34	41	11	6	5	2	1	77	11	1377
2017	First official language - English	46	33	9	6	4	2	1	81	10	3091
2017	First official language - French	35	41	11	7	4	2	1	78	11	1520
2014	First official language - English	46	34	8	5	3	2	1	83	9	3341
2014	First official language - French	33	42	10	7	3	3	1	79	10	1457
2011	First official language - English	45	32	9	6	4	3	1	80	10	2433
2011	First official language - French	39	37	8	7	4	4	1	80	11	1126
2008	First official language - English	39	32	10	8	6	4	1	75	15	2046
2008	First official language - French	34	38	11	8	5	4	1	76	13	973

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	33	17	5	3	1	74	8	3671
2019	First official language - French	30	40	18	6	3	2	72	10	1682
2018	First official language - English	37	35	17	6	4	1	73	10	2814
2018	First official language - French	33	39	18	5	3	2	73	8	1372

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	21	19	14	9	9	2	53	26	3674
2019	First official language - French	19	25	21	12	9	12	3	51	24	1685
2018	First official language - English	21	24	19	13	13	8	2	50	29	2816
2018	First official language - French	19	25	21	11	10	11	3	51	25	1373
2017	First official language - English	21	23	15	14	14	9	3	51	32	3098
2017	First official language - French	16	26	20	12	11	10	5	50	27	1522
2014	First official language - English	22	22	17	15	13	9	2	50	31	3338
2014	First official language - French	15	24	19	14	12	12	4	47	31	1458
2011	First official language - English	18	21	18	14	15	11	3	45	34	2432
2011	First official language - French	16	20	16	17	13	14	5	44	36	1127

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	33	16	12	9	2	0	62	22	3678
2019	First official language - French	25	37	19	10	7	2	0	64	17	1683
2018	First official language - English	24	31	17	15	11	2	0	56	26	2815
2018	First official language - French	24	37	19	10	7	3	0	63	18	1377
2017	First official language - English	26	31	17	13	10	3	1	59	24	3102
2017	First official language - French	26	36	19	11	6	3	0	64	17	1521
2014	First official language - English	21	30	17	15	12	4	1	54	28	3340
2014	First official language - French	24	34	20	12	7	3	0	60	20	1458
2011	First official language - English	22	34	16	14	11	2	1	57	27	2434
2011	First official language - French	24	36	19	11	7	2	0	61	19	1126
2008	First official language - English	18	33	16	17	14	3	0	52	32	2039
2008	First official language - French	18	35	20	15	9	3	0	55	24	974

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	30	15	12	12	2	2	59	25	3689
2019	First official language - French	25	34	15	11	11	3	1	61	23	1690
2018	First official language - English	24	27	15	15	16	2	1	53	32	2819
2018	First official language - French	25	32	16	10	11	3	2	61	22	1373
2017	First official language - English	24	27	14	16	15	3	2	53	32	3095
2017	First official language - French	22	31	17	13	11	3	1	56	26	1520
2014	First official language - English	20	24	14	16	20	4	2	46	39	3339
2014	First official language - French	20	26	17	17	15	3	2	48	34	1459
2011	First official language - English	17	27	13	19	20	2	2	46	40	2434
2011	First official language - French	18	27	18	19	15	2	2	47	35	1126
2008	First official language - English	16	31	13	18	20	2	1	48	39	2042
2008	First official language - French	17	33	18	14	13	3	2	52	29	971

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	24	13	5	3	1	3	78	8	3682
2019	First official language - French	47	23	15	6	3	1	5	74	10	1688

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	13	11	6	8	2	11	70	16	3679
2019	First official language - French	63	8	6	3	2	1	15	86	7	1683

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	24	16	6	5	2	3	72	11	3668
2019	First official language - French	46	22	15	7	4	1	4	72	12	1684

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	21	16	8	6	3	4	67	16	3666
2019	First official language - French	43	18	17	9	5	3	5	66	15	1681

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	16	12	8	8	3	5	69	17	3667
2019	First official language - French	54	15	10	7	6	2	6	76	14	1684

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	69	14	7	2	2	3	4	89	4	3672
2019	First official language - French	66	12	9	3	2	3	5	85	5	1684

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	8	5	2	3	4	4	90	4	3671
2019	First official language - French	71	10	6	2	3	4	4	88	5	1677

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	77	7	4	1	1	2	7	93	3	3662
2019	First official language - French	74	8	4	1	1	3	9	92	3	1686

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	41	18	9	4	4	1	68	13	3680
2019	First official language - French	21	43	21	7	4	4	0	67	11	1685
2018	First official language - English	24	35	21	9	7	4	0	62	17	2821
2018	First official language - French	24	37	21	8	5	5	0	65	13	1380
2017	First official language - English	24	37	19	10	6	4	0	64	16	3102
2017	First official language - French	21	39	21	9	5	6	0	63	15	1523

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	35	12	5	3	1	80	8	3663
2019	First official language - French	44	38	10	4	3	2	83	7	1679
2018	First official language - English	47	34	9	5	3	1	83	8	2817
2018	First official language - French	48	37	9	2	2	1	87	4	1376
2017	First official language - English	46	35	9	5	2	1	83	8	3103
2017	First official language - French	42	42	9	4	2	1	85	5	1526
2014	First official language - English	51	32	10	4	2	2	84	6	3344
2014	First official language - French	48	37	9	3	1	2	86	4	1458
2011	First official language - English	39	35	13	6	4	3	76	11	2438
2011	First official language - French	40	37	13	5	2	2	79	8	1128

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	30	11	3	2	3	0	83	5	3666
2019	First official language - French	47	34	11	3	2	2	0	84	5	1685
2018	First official language - English	49	32	11	4	2	3	0	83	6	2810
2018	First official language - French	46	35	11	2	2	3	1	84	4	1376
2017	First official language - English	48	30	13	3	3	3	1	81	6	3093
2017	First official language - French	38	40	13	3	2	3	1	81	5	1523
2014	First official language - English	53	28	10	3	2	4	0	84	5	3336
2014	First official language - French	47	35	10	3	1	4	1	86	4	1457

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	30	8	4	2	86	6	3683
2019	First official language - French	53	35	8	3	2	87	5	1686
2018	First official language - English	52	31	9	4	3	84	7	2812
2018	First official language - French	52	36	7	3	2	88	5	1376
2017	First official language - English	52	32	8	5	3	85	8	3100
2017	First official language - French	46	41	8	3	2	87	5	1518
2014	First official language - English	55	30	8	4	3	85	7	3339
2014	First official language - French	51	38	7	3	1	89	4	1456
2011	First official language - English	47	32	10	6	4	79	10	2434
2011	First official language - French	43	39	10	4	2	83	7	1125
2008	First official language - English	37	37	12	8	6	74	14	2045
2008	First official language - French	37	41	12	7	3	78	10	972

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	29	12	6	4	0	79	9	3672
2019	First official language - French	44	32	14	5	4	1	77	9	1686
2018	First official language - English	44	31	14	5	5	0	76	10	2813
2018	First official language - French	42	34	13	5	5	1	77	10	1373
2017	First official language - English	44	30	14	7	5	1	75	11	3097
2017	First official language - French	38	34	17	5	4	1	74	9	1522
2014	First official language - English	40	34	14	7	5	0	74	12	3341
2014	First official language - French	32	39	17	7	3	1	72	11	1458
2011	First official language - English	37	32	15	9	6	0	69	15	2431
2011	First official language - French	35	34	18	7	4	1	70	12	1125

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	31	11	6	4	0	79	10	3665
2019	First official language - French	42	34	14	6	3	0	77	9	1679
2018	First official language - English	42	33	13	6	5	0	76	11	2805
2018	First official language - French	40	37	13	6	4	0	77	10	1360
2017	First official language - English	42	33	12	7	5	0	76	12	3100
2017	First official language - French	36	37	17	6	3	1	74	9	1515
2014	First official language - English	39	35	13	8	5	0	74	12	3342
2014	First official language - French	32	40	17	8	3	1	72	11	1455
2011	First official language - English	36	35	14	9	6	0	71	15	2430
2011	First official language - French	33	37	17	8	4	0	71	12	1125
2008	First official language - English	32	38	13	11	6	0	69	17	2042
2008	First official language - French	30	41	16	9	4	0	71	13	972

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	23	16	9	6	3	1	68	16	3684
2019	First official language - French	38	26	17	9	7	2	0	66	17	1690
2018	First official language - English	38	24	17	9	8	3	0	64	18	2820
2018	First official language - French	37	28	17	7	7	3	0	68	14	1377
2017	First official language - English	38	24	16	10	7	3	1	66	18	3100
2017	First official language - French	35	28	17	9	6	4	1	66	16	1524
2014	First official language - English	36	24	17	10	7	4	1	63	19	3342
2014	First official language - French	30	30	17	11	8	4	1	63	20	1458
2011	First official language - English	36	25	16	11	8	3	1	64	20	2429
2011	First official language - French	33	26	17	11	9	4	0	62	20	1125
2008	First official language - English	30	26	16	14	9	5	1	59	24	2043
2008	First official language - French	28	28	17	12	10	4	0	59	23	971

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	30	33	37	3694
2019	First official language - French	33	33	34	1693
2018	First official language - English	30	33	37	2839
2018	First official language - French	32	36	33	1380
2017	First official language - English	29	36	35	3104
2017	First official language - French	32	38	30	1523
2014	First official language - English	28	36	36	3344
2014	First official language - French	33	35	32	1456
2011	First official language - English	28	37	34	2437
2011	First official language - French	39	32	29	1127

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	8	42	24	6	15	6	1123
2019	First official language - French	6	47	31	3	7	6	562
2018	First official language - English	9	38	30	5	9	8	849
2018	First official language - French	6	47	31	5	5	6	433
2017	First official language - English	10	39	27	6	10	9	898
2017	First official language - French	8	42	35	4	6	5	474
2014	First official language - English	12	33	29	10	9999	16	918
2014	First official language - French	8	40	36	6	9999	10	477
2011	First official language - English	15	33	33	9	9999	10	690
2011	First official language - French	12	42	38	2	9999	6	443

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	44	9	6	3	1	3	82	9	3684
2019	First official language - French	28	44	13	9	4	1	2	74	13	1688

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	58	24	8	2	1	5	3	88	3	3684
2019	First official language - French	51	28	10	2	1	6	2	86	3	1686

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	3686
2019	First official language - French	10	90	1685
2018	First official language - English	12	88	2831
2018	First official language - French	9	91	1383

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	53	47	398
2019	First official language - French	49	51	167
2018	First official language - English	53	47	351
2018	First official language - French	47	53	126

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	61	39	398
2019	First official language - French	62	38	167
2018	First official language - English	60	40	351
2018	First official language - French	59	41	126

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	4	96	398
2019	First official language - French	8	92	167
2018	First official language - English	7	93	351
2018	First official language - French	9	91	126

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	398
2019	First official language - French	0	100	167

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	3	97	398
2019	First official language - French	4	96	167

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	398
2019	First official language - French	5	95	167
2018	First official language - English	4	96	351
2018	First official language - French	4	96	126

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	2	98	398
2019	First official language - French	4	96	167
2018	First official language - English	4	96	351
2018	First official language - French	4	96	126

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	32	68	389
2019	First official language - French	29	71	162
2018	First official language - English	37	63	350
2018	First official language - French	37	63	126

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	389
2019	First official language - French	46	54	162
2018	First official language - English	37	63	350
2018	First official language - French	39	61	126

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	41	59	389
2019	First official language - French	52	48	162
2018	First official language - English	46	54	350
2018	First official language - French	46	54	126

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	43	57	389
2019	First official language - French	45	55	162
2018	First official language - English	47	53	350
2018	First official language - French	35	65	126

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	26	74	389
2019	First official language - French	32	68	162
2018	First official language - English	32	68	350
2018	First official language - French	27	73	126

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	52	48	389
2019	First official language - French	52	48	162
2018	First official language - English	49	51	350
2018	First official language - French	57	43	126

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	31	69	389
2019	First official language - French	31	69	162
2018	First official language - English	33	67	350
2018	First official language - French	28	72	126

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	1	99	389
2019	First official language - French	0	100	162

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	389
2019	First official language - French	11	89	162
2018	First official language - English	8	92	350
2018	First official language - French	11	89	126

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	389
2019	First official language - French	10	90	162
2018	First official language - English	10	90	350
2018	First official language - French	8	92	126

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	46	54	389
2019	First official language - French	52	48	162
2018	First official language - English	51	49	350
2018	First official language - French	39	61	126

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	21	79	389
2019	First official language - French	19	81	162
2018	First official language - English	22	78	350
2018	First official language - French	22	78	126

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	389
2019	First official language - French	14	86	162
2018	First official language - English	12	88	350
2018	First official language - French	14	86	126

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	52	48	388
2019	First official language - French	53	47	162
2018	First official language - English	50	50	350
2018	First official language - French	58	42	126

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	25	75	388
2019	First official language - French	30	70	162
2018	First official language - English	23	77	350
2018	First official language - French	24	76	126

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	388
2019	First official language - French	7	93	162
2018	First official language - English	5	95	350
2018	First official language - French	5	95	126

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	388
2019	First official language - French	19	81	162
2018	First official language - English	17	83	350
2018	First official language - French	15	85	126

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	388
2019	First official language - French	10	90	162
2018	First official language - English	8	92	350
2018	First official language - French	13	87	126

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	388
2019	First official language - French	4	96	162
2018	First official language - English	4	96	350
2018	First official language - French	5	95	126

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	388
2019	First official language - French	14	86	162
2018	First official language - English	12	88	350
2018	First official language - French	12	88	126

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	388
2019	First official language - French	11	89	162
2018	First official language - English	11	89	350
2018	First official language - French	8	92	126

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	31	69	388
2019	First official language - French	25	75	162
2018	First official language - English	32	68	350
2018	First official language - French	26	74	126

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	370
2019	First official language - French	12	88	155
2018	First official language - English	12	88	337
2018	First official language - French	15	85	120

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	21	79	370
2019	First official language - French	20	80	155
2018	First official language - English	18	82	337
2018	First official language - French	20	80	120

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	370
2019	First official language - French	10	90	155
2018	First official language - English	11	89	337
2018	First official language - French	13	87	120

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	370
2019	First official language - French	8	92	155
2018	First official language - English	7	93	337
2018	First official language - French	8	92	120

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	370
2019	First official language - French	13	87	155
2018	First official language - English	7	93	337
2018	First official language - French	11	89	120

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	370
2019	First official language - French	16	84	155
2018	First official language - English	11	89	337
2018	First official language - French	21	79	120

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	370
2019	First official language - French	10	90	155
2018	First official language - English	9	91	337
2018	First official language - French	17	83	120

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	370
2019	First official language - French	8	92	155
2018	First official language - English	13	87	337
2018	First official language - French	15	85	120

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	370
2019	First official language - French	15	85	155
2018	First official language - English	12	88	337
2018	First official language - French	18	82	120

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	370
2019	First official language - French	26	74	155
2018	First official language - English	34	66	337
2018	First official language - French	18	82	120

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	370
2019	First official language - French	9	91	155
2018	First official language - English	9	91	337
2018	First official language - French	11	89	120

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	47	53	370
2019	First official language - French	44	56	155
2018	First official language - English	54	46	337
2018	First official language - French	38	62	120

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	55	45	370
2019	First official language - French	39	61	155
2018	First official language - English	55	45	337
2018	First official language - French	43	57	120

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	4	96	370
2019	First official language - French	5	95	155

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	370
2019	First official language - French	15	85	155
2018	First official language - English	11	89	337
2018	First official language - French	13	87	120

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	3680
2019	First official language - French	14	86	1688

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	15	19	6	5	26	8	53	17	3688
2019	First official language - French	19	15	18	4	4	29	10	57	14	1691
2018	First official language - English	19	16	22	6	5	26	6	51	16	2825
2018	First official language - French	19	17	19	4	4	30	8	57	13	1377
2017	First official language - English	20	17	18	6	5	25	9	55	17	3099
2017	First official language - French	16	19	19	4	3	28	11	57	12	1522
2014	First official language - English	20	16	18	6	5	25	8	55	17	3342
2014	First official language - French	16	16	16	5	4	31	11	55	16	1459

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	24	16	6	4	11	1	71	11	3688
2019	First official language - French	31	30	16	5	3	14	1	72	9	1686
2018	First official language - English	33	28	18	6	4	10	1	69	11	2822
2018	First official language - French	29	31	17	4	3	14	1	71	9	1379
2017	First official language - English	33	27	17	5	4	12	2	69	11	3098
2017	First official language - French	27	32	19	4	3	13	2	69	8	1521
2014	First official language - English	34	25	18	5	4	13	1	69	10	3343
2014	First official language - French	24	29	18	5	3	19	2	67	10	1457
2011	First official language - English	36	33	14	6	5	6	0	73	11	2431
2011	First official language - French	34	37	13	5	2	9	1	78	8	1125

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	3676
2019	First official language - French	7	93	1689
2018	First official language - English	7	93	2821
2018	First official language - French	6	94	1381

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	37	63	262
2019	First official language - French	34	66	122
2018	First official language - English	37	63	195
2018	First official language - French	37	63	79

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	75	25	262
2019	First official language - French	79	21	122
2018	First official language - English	76	24	195
2018	First official language - French	83	17	79

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	6	94	262
2019	First official language - French	6	94	122
2018	First official language - English	4	96	195
2018	First official language - French	8	92	79

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	262
2019	First official language - French	8	92	122
2018	First official language - English	8	92	195
2018	First official language - French	10	90	79

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	262
2019	First official language - French	32	68	122
2018	First official language - English	26	74	194
2018	First official language - French	27	73	80

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	26	74	262
2019	First official language - French	29	71	122
2018	First official language - English	19	81	194
2018	First official language - French	30	70	80

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	18	82	262
2019	First official language - French	23	77	122
2018	First official language - English	15	85	194
2018	First official language - French	19	81	80

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	262
2019	First official language - French	16	84	122
2018	First official language - English	27	73	194
2018	First official language - French	18	82	80

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	262
2019	First official language - French	18	82	122
2018	First official language - English	23	77	194
2018	First official language - French	7	93	80

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	262
2019	First official language - French	7	93	122
2018	First official language - English	10	90	194
2018	First official language - French	6	94	80

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	262
2019	First official language - French	16	84	122
2018	First official language - English	14	86	194
2018	First official language - French	22	78	80

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	18	82	262
2019	First official language - French	12	88	122
2018	First official language - English	17	83	194
2018	First official language - French	13	87	80

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	262
2019	First official language - French	23	77	122
2018	First official language - English	20	80	194
2018	First official language - French	24	76	80

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	26	74	260
2019	First official language - French	32	68	120
2018	First official language - English	31	69	195
2018	First official language - French	25	75	80

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	260
2019	First official language - French	12	88	120
2018	First official language - English	12	88	195
2018	First official language - French	14	86	80

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	3	97	260
2019	First official language - French	5	95	120

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	260
2019	First official language - French	13	87	120
2018	First official language - English	17	83	195
2018	First official language - French	11	89	80

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	6	94	260
2019	First official language - French	6	94	120
2018	First official language - English	6	94	195
2018	First official language - French	7	93	80

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	260
2019	First official language - French	12	88	120
2018	First official language - English	6	94	195
2018	First official language - French	6	94	80

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	260
2019	First official language - French	12	88	120
2018	First official language - English	8	92	195
2018	First official language - French	13	87	80

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	52	48	260
2019	First official language - French	48	52	120
2018	First official language - English	51	49	195
2018	First official language - French	57	43	80

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	3683
2019	First official language - French	8	92	1690

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	13	20	4	3	28	8	58	11	3681
2019	First official language - French	20	16	19	3	3	31	9	60	9	1685
2018	First official language - English	21	16	23	4	3	29	6	56	10	2824
2018	First official language - French	20	20	18	3	2	31	6	64	8	1376
2017	First official language - English	21	16	18	3	3	31	8	61	9	3101
2017	First official language - French	17	20	18	2	2	31	9	62	7	1519
2014	First official language - English	22	14	19	3	2	31	8	60	9	3336
2014	First official language - French	17	16	15	2	1	37	11	64	7	1457

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	23	17	4	3	11	2	74	7	3685
2019	First official language - French	33	28	16	3	3	15	2	73	7	1683
2018	First official language - English	37	27	18	4	3	11	1	72	7	2825
2018	First official language - French	32	31	17	3	2	14	1	74	7	1379
2017	First official language - English	37	27	15	3	2	13	2	76	6	3098
2017	First official language - French	28	33	17	2	2	14	3	74	5	1514
2014	First official language - English	38	24	16	3	2	15	1	74	6	3336
2014	First official language - French	26	30	16	2	1	21	3	74	5	1458
2011	First official language - English	43	33	11	3	2	7	0	82	6	2432
2011	First official language - French	39	36	11	3	1	9	0	83	4	1128

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	20	27	23	14	16	0	1	47	30	3686
2019	First official language - French	19	27	22	14	17	0	1	46	32	1693
2018	First official language - English	15	23	24	16	22	0	1	38	38	2829
2018	First official language - French	15	21	25	16	20	0	2	37	37	1383
2017	First official language - English	15	20	21	18	26	0	1	35	44	3101
2017	First official language - French	13	18	20	19	28	1	2	31	48	1525

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	27	24	14	8	0	54	22	3679
2019	First official language - French	21	27	27	14	10	1	48	25	1694
2018	First official language - English	21	27	27	15	10	0	48	26	2831
2018	First official language - French	17	25	29	18	9	1	43	28	1382
2017	First official language - English	21	29	25	15	9	1	50	24	3106
2017	First official language - French	17	22	33	16	10	1	40	27	1522

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	27	20	10	6	1	2	63	17	3669
2019	First official language - French	25	30	22	12	7	1	2	57	20	1681
2018	First official language - English	27	28	23	12	7	0	2	56	20	2818
2018	First official language - French	21	25	26	15	9	0	4	48	25	1375
2017	First official language - English	27	31	20	12	7	0	2	60	19	3097
2017	First official language - French	21	25	26	15	9	1	3	48	25	1516

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	24	21	13	10	1	1	55	24	3674
2019	First official language - French	22	24	24	15	12	1	2	48	27	1685
2018	First official language - English	26	23	23	15	11	1	1	50	27	2816
2018	First official language - French	21	23	25	16	12	2	2	45	29	1379
2017	First official language - English	25	26	22	14	11	1	2	52	25	3098
2017	First official language - French	19	24	25	17	12	1	3	44	30	1520

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	21	11	4	3	1	4	81	8	3669
2019	First official language - French	48	23	13	5	3	1	6	76	10	1682
2018	First official language - English	50	23	13	5	4	0	4	77	9	2814
2018	First official language - French	44	23	16	6	4	1	6	72	10	1376
2017	First official language - English	49	23	12	5	3	1	7	78	8	3101
2017	First official language - French	41	25	16	6	3	1	9	73	10	1519

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	27	19	10	8	0	1	64	18	3683
2019	First official language - French	31	29	21	9	8	0	1	61	17	1685
2018	First official language - English	30	26	21	12	10	0	1	57	22	2824
2018	First official language - French	31	26	21	11	9	1	1	57	21	1382
2017	First official language - English	29	30	21	10	8	0	1	60	18	3084
2017	First official language - French	30	28	21	11	8	0	2	59	19	1524

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	34	18	7	4	1	2	70	11	3673
2019	First official language - French	31	34	20	7	4	1	2	67	12	1684
2018	First official language - English	28	34	23	8	5	1	1	63	13	2813
2018	First official language - French	27	32	23	8	6	1	2	61	15	1376
2017	First official language - English	32	32	19	9	5	0	2	66	15	3083
2017	First official language - French	30	33	19	10	4	1	2	65	15	1522

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	31	22	10	6	0	1	61	17	3674
2019	First official language - French	27	32	22	12	5	1	1	60	17	1681
2018	First official language - English	24	30	24	13	7	1	1	55	20	2820
2018	First official language - French	23	30	25	12	7	1	2	54	19	1376
2017	First official language - English	24	31	23	14	7	0	1	56	21	3083
2017	First official language - French	25	28	24	13	6	1	2	55	19	1521

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	30	18	8	5	0	1	68	14	3670
2019	First official language - French	32	32	19	9	5	1	1	65	15	1681
2018	First official language - English	30	30	22	10	6	1	1	61	16	2807
2018	First official language - French	27	29	23	10	7	1	2	59	17	1370
2017	First official language - English	33	29	19	10	7	0	2	63	17	3083
2017	First official language - French	29	30	21	11	5	1	3	61	17	1524

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	26	14	7	6	0	1	72	14	3667
2019	First official language - French	40	27	16	9	6	1	1	69	15	1678

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	30	18	8	6	0	1	68	14	3669
2019	First official language - French	31	31	19	11	6	1	1	63	17	1674
2018	First official language - English	31	29	22	10	7	0	1	61	17	2806
2018	First official language - French	25	31	23	12	7	1	2	57	19	1370
2017	First official language - English	29	33	20	11	6	0	1	63	17	3076
2017	First official language - French	28	28	22	11	8	0	3	58	19	1518

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	23	10	5	4	0	1	81	9	3660
2019	First official language - French	54	24	11	5	3	0	3	80	9	1674
2018	First official language - English	52	25	13	4	4	0	2	78	8	2803
2018	First official language - French	53	21	12	5	3	1	5	79	8	1368
2017	First official language - English	54	24	13	4	3	0	2	80	8	3095
2017	First official language - French	54	22	13	5	3	0	4	79	8	1522

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	73	13	5	2	2	1	6	91	4	3657
2019	First official language - French	67	15	6	2	2	1	6	89	5	1678
2018	First official language - English	69	14	7	2	3	1	4	87	5	2807
2018	First official language - French	64	15	8	2	3	1	6	86	6	1375

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	10	5	3	3	1	3	88	7	3670
2019	First official language - French	70	11	6	4	5	1	4	85	9	1692
2018	First official language - English	71	11	6	3	4	1	3	87	7	2812
2018	First official language - French	70	10	6	3	4	1	5	86	7	1375
2017	First official language - English	74	11	4	4	3	1	3	89	6	3099
2017	First official language - French	70	12	6	3	4	1	5	87	6	1523

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	24	8	3	2	1	87	5	3649
2019	First official language - French	59	24	8	3	2	3	85	6	1688
2018	First official language - English	57	26	9	4	2	2	84	6	2810
2018	First official language - French	61	21	9	3	2	3	84	6	1368
2017	First official language - English	60	25	7	3	2	2	87	5	3097
2017	First official language - French	58	22	9	4	2	4	84	6	1523

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	18	8	4	4	1	1	83	8	3662
2019	First official language - French	62	17	8	4	6	0	3	82	10	1678
2018	First official language - English	56	22	10	5	6	0	2	79	11	2807
2018	First official language - French	60	18	10	5	4	1	3	80	9	1362
2017	First official language - English	62	19	8	4	4	0	2	83	8	3090
2017	First official language - French	62	16	8	6	4	0	4	82	10	1522

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	10	4	1	1	0	21	92	3	3645
2019	First official language - French	61	13	5	2	1	0	18	90	3	1678
2018	First official language - English	54	11	5	2	1	0	26	90	3	2785
2018	First official language - French	58	11	5	2	1	1	22	89	4	1363
2017	First official language - English	57	11	4	2	1	0	25	91	3	3096
2017	First official language - French	59	13	5	2	1	1	20	90	4	1520

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	72	15	4	2	1	1	5	93	2	3656
2019	First official language - French	72	12	6	1	1	0	6	91	2	1678
2018	First official language - English	66	17	7	2	1	0	7	90	3	2795
2018	First official language - French	70	13	7	2	0	1	7	90	2	1364
2017	First official language - English	69	15	5	2	1	0	8	92	3	3083
2017	First official language - French	69	14	6	2	1	1	7	91	3	1517

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	63	13	8	6	8	0	2	78	14	3670
2019	First official language - French	67	12	7	4	5	0	4	83	10	1690
2018	First official language - English	56	15	9	6	11	0	2	73	18	2807
2018	First official language - French	61	13	9	5	6	1	4	78	12	1369
2017	First official language - English	53	16	9	8	10	0	3	72	18	3102
2017	First official language - French	62	13	7	6	7	1	5	79	13	1523

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	26	12	4	2	2	81	7	3657
2019	First official language - French	52	25	13	5	2	3	80	7	1689
2018	First official language - English	48	28	14	6	3	2	77	9	2810
2018	First official language - French	48	25	15	5	3	3	76	8	1367
2017	First official language - English	52	27	12	4	2	3	81	6	3096
2017	First official language - French	50	25	14	5	2	3	78	8	1519

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	34	32	10	4	0	53	14	3689
2019	First official language - French	16	31	36	13	3	0	47	17	1688
2018	First official language - English	14	33	34	13	5	0	48	18	2842
2018	First official language - French	13	29	37	15	5	0	43	20	1385
2017	First official language - English	13	32	37	13	5	0	45	18	3106
2017	First official language - French	13	26	40	14	5	1	39	20	1523

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	17	37	23	13	0	36	27	3642
2019	First official language - French	8	17	40	24	11	0	35	25	1674
2018	First official language - English	11	17	40	22	10	0	32	28	2787
2018	First official language - French	8	20	35	24	12	1	36	28	1366
2017	First official language - English	8	18	41	22	10	0	33	26	3098
2017	First official language - French	6	19	39	23	12	1	35	25	1521

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	37	16	10	4	3	0	68	14	3672
2019	First official language - French	24	40	19	8	4	4	0	67	13	1684
2018	First official language - English	29	39	16	8	5	2	0	70	14	2821
2018	First official language - French	25	38	19	9	4	4	1	66	14	1380
2017	First official language - English	18	37	18	13	8	6	1	59	22	3105
2017	First official language - French	16	35	23	10	7	8	1	56	19	1522

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	34	17	12	7	2	0	64	19	3683
2019	First official language - French	22	38	20	12	6	2	0	61	18	1689
2018	First official language - English	27	33	19	11	8	2	0	61	20	2824
2018	First official language - French	23	39	18	10	7	2	0	63	18	1382
2017	First official language - English	20	37	17	14	9	3	1	59	23	3105
2017	First official language - French	17	40	20	14	7	3	1	58	21	1523

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	3683
2019	First official language - French	15	85	1686
2017	First official language - English	17	83	3101
2017	First official language - French	17	83	1525
2014	First official language - English	15	85	3330
2014	First official language - French	12	88	1455

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	80	20	584
2019	First official language - French	82	18	243
2017	First official language - English	77	23	541
2017	First official language - French	79	21	250
2014	First official language - English	78	22	503
2014	First official language - French	75	25	169

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	33	6	7	4	0	0	83	11	457
2019	First official language - French	47	35	8	8	2	0	0	82	10	199
2017	First official language - English	47	34	4	9	5	0	1	82	14	420
2017	First official language - French	47	36	7	7	1	0	1	84	8	198
2014	First official language - English	56	31	5	4	3	1	0	87	8	396
2014	First official language - French	48	38	7	4	0	0	2	89	4	128

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	18	31	24	13	12	2	1	19	81	3671
2019	First official language - French	20	29	24	13	12	1	1	21	79	1688
2018	First official language - English	19	26	25	14	14	2	1	19	81	2835
2018	First official language - French	20	24	25	14	14	1	2	21	79	1383
2017	First official language - English	19	23	22	15	18	3	1	19	81	3106
2017	First official language - French	21	19	24	15	18	2	1	22	78	1526

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	60	40	2919
2019	First official language - French	64	36	1312

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	39	61	2881
2019	First official language - French	36	64	1294
2018	First official language - English	29	71	2228
2018	First official language - French	29	71	1062

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	22	19	18	20	2	6	38	41	2897
2019	First official language - French	11	26	22	15	19	2	6	40	36	1300
2018	First official language - English	11	21	18	20	23	2	5	34	47	2237
2018	First official language - French	11	23	22	17	18	2	7	38	38	1066
2017	First official language - English	10	20	15	20	27	2	6	33	51	2426
2017	First official language - French	8	20	17	18	24	1	12	32	49	1171

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	6	16	16	21	33	2	6	24	59	2892
2019	First official language - French	6	15	18	21	33	2	5	22	58	1301
2018	First official language - English	4	12	15	19	44	2	4	18	66	2235
2018	First official language - French	4	12	17	22	38	3	4	17	65	1068
2017	First official language - English	3	8	10	16	55	3	6	12	77	2426
2017	First official language - French	3	8	11	19	51	1	7	13	75	1170

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	19	15	10	9	1	7	64	20	3663
2019	First official language - French	36	20	16	9	11	1	7	61	21	1674
2018	First official language - English	35	19	16	10	12	2	7	59	24	2823
2018	First official language - French	35	19	17	10	11	1	8	58	23	1377

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment