2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	31	54	3	10	2	85	13	136
2019	EX-01	24	63	0	10	2	87	13	86
2019	EX-02	44	32	12	12	0	76	12	25
2019	EX-03	37	42	5	11	5	79	16	19
2017	EX	30	57	2	10	2	87	11	124
2017	EX-01	31	57	1	8	2	88	11	83
2017	EX-02	32	53	0	16	0	84	16	19
2017	EX-03	31	56	6	6	0	88	6	16
2014	EX	37	48	4	10	2	84	12	126
2014	EX-01	40	44	5	9	3	83	12	78
2014	EX-02	26	42	5	21	5	68	26	19
2014	EX-03	32	64	0	5	0	95	5	22
2011	EX	43	52	2	3	0	95	3	109
2011	EX-01	48	46	3	3	0	94	3	69
2011	EX-02	26	70	0	4	0	96	4	23
2008	EX	37	52	2	7	2	88	9	95
2008	EX-01	38	49	3	7	3	87	10	61
2008	EX-02	7	73	0	20	0	80	20	15
2008	EX-03	43	57	0	0	0	100	0	14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	18	1	11	6	82	17	136
2019	EX-01	57	22	2	12	7	79	19	86
2019	EX-02	72	12	0	12	4	84	16	25
2019	EX-03	79	11	0	5	5	89	11	19
2017	EX	65	18	4	6	6	83	13	123
2017	EX-01	61	18	5	7	8	79	16	82
2017	EX-02	63	21	5	5	5	84	11	19
2017	EX-03	81	19	0	0	0	100	0	16
2014	EX	67	20	6	5	3	87	8	126
2014	EX-01	63	23	4	6	4	86	10	78
2014	EX-02	74	11	11	0	5	84	5	19
2014	EX-03	73	14	9	5	0	86	5	22
2011	EX	74	18	1	6	0	93	6	109
2011	EX-01	80	16	0	4	0	96	4	69
2011	EX-02	70	22	0	9	0	91	9	23
2008	EX	70	17	5	4	3	87	7	94
2008	EX-01	65	22	3	5	5	87	10	60
2008	EX-02	67	13	13	7	0	80	7	15
2008	EX-03	86	7	7	0	0	93	0	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	36	3	7	4	87	10	136
2019	EX-01	44	38	5	8	5	83	13	86
2019	EX-02	64	32	0	0	4	96	4	25
2019	EX-03	53	37	0	11	0	89	11	19
2017	EX	45	38	5	10	2	83	12	124
2017	EX-01	44	38	5	11	2	82	13	83
2017	EX-02	42	47	0	11	0	89	11	19
2017	EX-03	63	19	6	6	6	81	13	16
2014	EX	63	28	3	6	0	90	6	126
2014	EX-01	62	28	3	8	0	90	8	78
2014	EX-02	53	32	11	5	0	84	5	19
2014	EX-03	73	23	0	5	0	95	5	22
2011	EX	68	24	2	6	0	92	6	109
2011	EX-01	70	22	3	6	0	91	6	69
2011	EX-02	57	30	0	13	0	87	13	23

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	37	41	13	7	2	1	0	78	8	131
2019	EX-01	33	41	13	10	2	0	0	74	12	82
2019	EX-02	42	46	8	4	0	0	0	88	4	24
2019	EX-03	32	42	21	0	0	5	0	78	0	19
2018	EX	37	51	6	6	0	0	0	88	6	121
2018	EX-01	33	58	5	4	0	0	0	90	4	73
2018	EX-02	41	36	14	9	0	0	0	77	9	22
2017	EX	42	45	7	4	1	0	1	88	5	124
2017	EX-01	39	44	10	6	1	0	0	83	7	83
2017	EX-02	37	58	5	0	0	0	0	95	0	19
2017	EX-03	63	31	0	0	0	0	6	100	0	16
2014	EX	40	47	6	5	2	0	0	87	6	126
2014	EX-01	44	46	3	5	3	0	0	90	8	78
2014	EX-02	11	68	16	5	0	0	0	79	5	19
2014	EX-03	54	36	5	5	0	0	0	91	5	22
2011	EX	39	39	14	6	2	1	1	79	7	109
2011	EX-01	41	33	19	6	1	0	0	74	7	69
2011	EX-02	22	65	4	0	0	4	4	95	0	23
2008	EX	33	41	15	6	4	0	1	75	11	96
2008	EX-01	31	44	16	5	5	0	0	74	10	62
2008	EX-02	27	33	13	13	7	0	7	64	21	15
2008	EX-03	57	36	7	0	0	0	0	93	0	14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	32	6	1	1	0	92	2	134
2019	EX-01	58	34	6	1	1	0	92	2	85
2019	EX-02	54	33	8	4	0	0	88	4	24
2019	EX-03	63	32	5	0	0	0	95	0	19
2017	EX	63	31	3	2	0	1	94	3	122
2017	EX-01	57	37	4	3	0	0	94	3	81
2017	EX-02	63	26	5	5	0	0	89	5	19
2017	EX-03	88	13	0	0	0	0	100	0	16
2014	EX	66	31	1	2	0	0	97	2	126
2014	EX-01	67	31	0	3	0	0	97	3	78
2014	EX-02	53	47	0	0	0	0	100	0	19
2014	EX-03	64	27	5	5	0	0	91	5	22

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	32	36	14	11	7	68	18	136
2019	EX-01	29	35	14	13	9	64	22	86
2019	EX-02	32	36	20	8	4	68	12	25
2019	EX-03	37	47	5	11	0	84	11	19
2018	EX	35	35	11	17	3	69	20	121
2018	EX-01	34	33	12	16	4	67	21	73
2018	EX-02	23	41	14	23	0	64	23	22
2017	EX	35	45	5	12	3	80	15	124
2017	EX-01	39	45	5	8	4	83	12	83
2017	EX-02	16	37	5	37	5	53	42	19
2017	EX-03	44	50	6	0	0	94	0	16
2014	EX	24	38	13	18	7	62	25	126
2014	EX-01	26	42	5	21	6	68	27	78
2014	EX-02	16	37	21	16	11	53	26	19
2014	EX-03	27	32	23	9	9	59	18	22
2011	EX	35	40	9	10	6	75	16	109
2011	EX-01	39	42	7	6	6	81	12	69
2011	EX-02	35	35	17	9	4	70	13	23

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	31	7	2	0	91	2	136
2019	EX-01	56	31	9	3	0	87	3	86
2019	EX-02	72	28	0	0	0	100	0	25
2019	EX-03	58	37	5	0	0	95	0	19
2018	EX	59	36	5	0	0	95	0	119
2018	EX-01	56	37	7	0	0	93	0	71
2018	EX-02	55	41	5	0	0	95	0	22
2017	EX	55	42	2	0	1	98	1	123
2017	EX-01	50	48	1	0	1	98	1	82
2017	EX-02	47	47	5	0	0	95	0	19
2017	EX-03	88	13	0	0	0	100	0	16
2014	EX	48	48	1	3	1	95	4	126
2014	EX-01	45	51	0	4	0	96	4	78
2014	EX-02	37	63	0	0	0	100	0	19
2014	EX-03	64	32	0	0	5	95	5	22
2011	EX	62	29	4	4	1	92	5	109
2011	EX-01	65	25	4	4	1	90	6	69
2011	EX-02	57	39	0	4	0	96	4	23
2008	EX	60	33	3	2	2	93	4	95
2008	EX-01	59	33	3	3	2	92	5	61
2008	EX-02	40	53	0	0	7	93	7	15
2008	EX-03	86	7	7	0	0	93	0	14

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	38	39	11	8	3	1	1	77	11	135
2019	EX-01	35	36	11	12	5	0	1	73	17	85
2019	EX-02	40	44	16	0	0	0	0	84	0	25
2019	EX-03	37	42	11	5	0	5	0	83	6	19
2018	EX	32	44	11	12	1	0	0	76	13	121
2018	EX-01	34	44	8	12	1	0	0	78	14	73
2018	EX-02	23	59	18	0	0	0	0	82	0	22
2017	EX	41	44	7	5	2	0	0	85	7	124
2017	EX-01	38	47	7	4	4	0	0	86	7	83
2017	EX-02	37	47	5	11	0	0	0	84	11	19
2017	EX-03	56	38	0	6	0	0	0	94	6	16
2014	EX	33	48	10	8	2	0	0	80	10	126
2014	EX-01	33	49	8	9	1	0	0	82	10	78
2014	EX-02	26	42	16	16	0	0	0	68	16	19
2014	EX-03	41	46	9	0	5	0	0	86	5	22
2011	EX	34	41	6	17	2	0	0	75	18	109
2011	EX-01	36	36	4	20	3	0	0	72	23	69
2011	EX-02	30	52	9	9	0	0	0	83	9	23

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	40	11	2	1	86	3	135
2019	EX-01	45	36	14	4	1	81	5	85
2019	EX-02	36	56	8	0	0	92	0	25
2019	EX-03	53	42	5	0	0	95	0	19
2018	EX	41	42	10	5	2	83	7	121
2018	EX-01	38	41	12	5	3	79	8	73
2018	EX-02	41	50	9	0	0	91	0	22
2017	EX	44	51	2	2	1	94	3	124
2017	EX-01	40	53	3	2	1	93	4	83
2017	EX-02	47	47	0	5	0	95	5	19
2017	EX-03	56	44	0	0	0	100	0	16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	24	2	2	0	0	96	2	135
2019	EX-01	69	24	4	4	0	0	93	4	85
2019	EX-02	60	40	0	0	0	0	100	0	25
2019	EX-03	89	11	0	0	0	0	100	0	19
2018	EX	75	23	3	0	0	0	98	0	120
2018	EX-01	68	29	3	0	0	0	97	0	73
2017	EX	70	27	0	2	0	1	98	2	123
2017	EX-01	62	34	0	2	0	1	98	2	82
2017	EX-02	84	16	0	0	0	0	100	0	19
2017	EX-03	88	13	0	0	0	0	100	0	16
2014	EX	69	30	0	1	0	0	99	1	126
2014	EX-01	64	35	0	1	0	0	99	1	78
2014	EX-02	68	32	0	0	0	0	100	0	19
2014	EX-03	91	9	0	0	0	0	100	0	22
2011	EX	73	23	2	1	1	0	96	2	109
2011	EX-01	71	23	3	1	1	0	94	3	69
2011	EX-02	78	22	0	0	0	0	100	0	23
2008	EX	67	26	2	2	2	0	94	4	95
2008	EX-01	64	28	3	3	2	0	92	5	61
2008	EX-02	60	33	0	0	7	0	93	7	15
2008	EX-03	93	7	0	0	0	0	100	0	14

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	48	31	11	6	3	1	80	9	134
2019	EX-01	47	28	12	7	5	1	76	12	85
2019	EX-02	46	42	13	0	0	0	88	0	24
2019	EX-03	47	32	11	11	0	0	79	11	19
2018	EX	43	42	4	11	0	0	85	11	119
2018	EX-01	46	36	6	13	0	0	82	13	72
2017	EX	49	38	6	6	2	0	86	7	124
2017	EX-01	44	43	7	4	2	0	87	6	83
2017	EX-02	53	26	5	16	0	0	79	16	19
2017	EX-03	75	19	0	6	0	0	94	6	16

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	76	21	1	1	1	97	1	134
2019	EX-01	73	23	2	1	1	95	2	84
2019	EX-02	80	20	0	0	0	100	0	25
2019	EX-03	84	16	0	0	0	100	0	19
2018	EX	70	29	1	0	0	99	0	118
2018	EX-01	66	32	1	0	0	99	0	71
2017	EX	77	23	0	0	0	100	0	123
2017	EX-01	71	29	0	0	0	100	0	82
2017	EX-02	79	21	0	0	0	100	0	19
2017	EX-03	94	6	0	0	0	100	0	16
2014	EX	76	21	2	1	0	98	1	126
2014	EX-01	74	22	3	1	0	96	1	78
2014	EX-02	74	26	0	0	0	100	0	19
2014	EX-03	86	14	0	0	0	100	0	22
2011	EX	80	18	2	0	0	98	0	109
2011	EX-01	83	16	1	0	0	99	0	69
2011	EX-02	78	17	4	0	0	96	0	23

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	37	4	3	2	91	5	135
2019	EX-01	48	39	5	5	4	87	8	85
2019	EX-02	68	32	0	0	0	100	0	25
2019	EX-03	53	42	5	0	0	95	0	19
2018	EX	52	38	8	2	0	90	2	119
2018	EX-01	46	40	11	3	0	86	3	72
2017	EX	57	32	5	5	1	89	6	123
2017	EX-01	51	38	5	5	1	89	6	82
2017	EX-02	63	16	11	11	0	79	11	19
2017	EX-03	75	25	0	0	0	100	0	16
2014	EX	51	39	4	4	2	90	6	125
2014	EX-01	46	45	3	5	1	91	6	78
2014	EX-02	47	42	5	5	0	89	5	19
2014	EX-03	73	18	5	0	5	91	5	22
2011	EX	58	36	3	3	0	94	3	108
2011	EX-01	56	40	1	3	0	96	3	68
2011	EX-02	52	43	0	4	0	96	4	23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	31	4	3	1	92	4	134
2019	EX-01	56	32	5	5	2	88	7	85
2019	EX-02	60	40	0	0	0	100	0	25
2019	EX-03	72	22	6	0	0	94	0	18
2018	EX	66	24	8	2	1	90	3	120
2018	EX-01	58	29	11	3	0	86	3	73
2017	EX	63	29	4	2	1	93	3	123
2017	EX-01	58	33	5	2	1	91	4	82
2017	EX-02	63	26	5	5	0	89	5	19
2017	EX-03	81	19	0	0	0	100	0	16
2014	EX	55	33	6	4	2	88	6	126
2014	EX-01	50	40	6	3	1	90	4	78
2014	EX-02	63	26	5	5	0	89	5	19
2014	EX-03	64	18	5	9	5	82	14	22

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	38	9	7	1	0	0	84	7	135
2019	EX-01	41	40	10	9	0	0	0	80	9	86
2019	EX-02	58	29	8	4	0	0	0	88	4	24
2019	EX-03	47	42	5	0	5	0	0	89	5	19
2018	EX	49	36	7	7	0	1	1	86	7	119
2018	EX-01	44	39	8	6	0	1	1	86	6	72
2017	EX	51	40	4	3	2	0	0	91	5	123
2017	EX-01	45	45	4	4	2	0	0	90	6	82
2017	EX-02	53	37	5	5	0	0	0	89	5	19
2017	EX-03	75	19	6	0	0	0	0	94	0	16
2014	EX	52	37	7	3	2	0	0	88	5	126
2014	EX-01	50	40	5	4	1	0	0	90	5	78
2014	EX-02	47	32	16	5	0	0	0	79	5	19
2014	EX-03	59	32	5	0	5	0	0	91	5	22
2011	EX	54	34	4	6	0	0	2	90	7	109
2011	EX-01	61	30	3	4	0	0	1	93	4	69
2011	EX-02	39	39	4	17	0	0	0	78	17	23

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	30	7	2	1	0	90	3	136
2019	EX-01	57	30	8	3	1	0	87	5	86
2019	EX-02	56	44	0	0	0	0	100	0	25
2019	EX-03	68	21	11	0	0	0	89	0	19
2018	EX	63	28	9	0	0	0	91	0	120
2018	EX-01	60	29	11	0	0	0	89	0	73
2017	EX	59	32	6	3	0	0	91	3	123
2017	EX-01	49	43	6	2	0	0	91	2	82
2017	EX-02	58	21	11	11	0	0	79	11	19
2017	EX-03	94	6	0	0	0	0	100	0	16
2014	EX	58	35	3	2	1	1	94	3	126
2014	EX-01	54	37	5	1	1	1	92	3	78
2014	EX-02	63	37	0	0	0	0	100	0	19
2014	EX-03	68	27	0	5	0	0	95	5	22
2011	EX	64	27	6	4	0	0	91	4	109
2011	EX-01	70	20	6	4	0	0	90	4	69
2011	EX-02	48	43	4	4	0	0	91	4	23
2008	EX	67	26	1	3	2	0	94	5	95
2008	EX-01	67	25	2	5	2	0	92	7	61
2008	EX-02	47	47	0	0	7	0	93	7	15
2008	EX-03	93	7	0	0	0	0	100	0	14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	23	30	16	21	1	32	37	135
2019	EX-01	6	23	28	19	23	1	29	42	86
2019	EX-02	16	28	32	16	8	0	44	24	25
2019	EX-03	11	22	28	11	28	0	33	39	18
2018	EX	8	22	24	31	15	0	31	45	121
2018	EX-01	8	22	25	30	15	0	30	45	73
2018	EX-02	9	14	27	41	9	0	23	50	22
2017	EX	6	31	28	21	14	1	37	35	124
2017	EX-01	7	34	29	14	14	1	42	29	83
2017	EX-02	5	21	37	32	5	0	26	37	19
2017	EX-03	0	38	13	31	19	0	38	50	16
2014	EX	8	20	21	26	25	0	28	52	126
2014	EX-01	10	23	23	19	24	0	33	44	78
2014	EX-02	11	16	16	21	37	0	26	58	19
2014	EX-03	0	14	18	46	23	0	14	68	22
2011	EX	3	27	26	28	16	1	30	44	109
2011	EX-01	1	29	28	28	14	0	30	42	69
2011	EX-02	4	35	22	35	4	0	39	39	23
2008	EX	4	15	28	27	24	1	19	52	95
2008	EX-01	7	18	23	28	23	2	25	52	61
2008	EX-02	0	7	33	33	27	0	7	60	15
2008	EX-03	0	7	36	29	29	0	7	57	14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	10	20	50	16	3	0	1	19	30	136
2019	EX-01	13	20	50	15	1	0	1	16	33	86
2019	EX-02	8	24	48	12	8	0	0	20	32	25
2019	EX-03	0	16	58	26	0	0	0	26	16	19
2018	EX	11	36	39	12	2	0	0	14	47	121
2018	EX-01	14	36	40	10	1	0	0	11	49	73
2018	EX-02	9	50	32	9	0	0	0	9	59	22
2017	EX	11	30	45	12	2	1	0	14	41	124
2017	EX-01	14	30	44	10	1	1	0	11	45	83
2017	EX-02	11	21	47	21	0	0	0	21	32	19
2017	EX-03	0	19	56	19	6	0	0	25	19	16
2014	EX	8	39	40	12	2	0	0	13	47	126
2014	EX-01	6	38	40	14	1	0	0	15	45	78
2014	EX-02	21	32	32	16	0	0	0	16	53	19
2014	EX-03	5	46	41	5	5	0	0	9	50	22
2011	EX	8	34	44	10	4	0	0	14	43	108
2011	EX-01	10	33	41	13	3	0	0	16	43	69
2011	EX-02	9	48	35	0	9	0	0	9	57	23
2008	EX	17	27	43	12	1	0	0	13	44	95
2008	EX-01	18	31	39	10	2	0	0	11	49	61
2008	EX-02	13	27	40	20	0	0	0	20	40	15
2008	EX-03	14	14	64	7	0	0	0	7	29	14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	5	20	39	22	13	0	0	36	25	135
2019	EX-01	8	20	36	20	15	0	0	35	28	85
2019	EX-02	0	20	52	16	12	0	0	28	20	25
2019	EX-03	0	21	42	37	0	0	0	37	21	19
2018	EX	5	13	38	34	9	0	1	44	18	120
2018	EX-01	8	14	41	30	5	0	1	36	22	73
2017	EX	4	18	35	30	12	1	0	42	22	124
2017	EX-01	4	23	39	21	13	1	0	34	27	83
2017	EX-02	5	5	32	58	0	0	0	58	11	19
2017	EX-03	0	0	31	50	19	0	0	69	0	16
2014	EX	3	21	43	20	12	1	0	32	25	126
2014	EX-01	5	19	42	18	14	1	0	32	25	78
2014	EX-02	0	32	53	5	11	0	0	16	32	19
2014	EX-03	0	27	36	27	9	0	0	36	27	22
2011	EX	6	10	33	39	12	0	0	50	17	109
2011	EX-01	7	12	26	43	12	0	0	55	19	69
2011	EX-02	9	9	43	22	17	0	0	39	17	23
2008	EX	8	22	33	34	3	0	0	37	31	95
2008	EX-01	13	23	28	31	5	0	0	36	36	61
2008	EX-02	0	33	40	27	0	0	0	27	33	15
2008	EX-03	0	7	43	50	0	0	0	50	7	14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	21	41	19	8	0	1	28	31	135
2019	EX-01	12	25	44	11	8	0	1	19	37	85
2019	EX-02	4	16	44	24	12	0	0	36	20	25
2019	EX-03	5	21	32	42	0	0	0	42	26	19
2018	EX	12	21	45	17	6	0	0	23	32	121
2018	EX-01	15	23	44	14	4	0	0	18	38	73
2018	EX-02	9	18	45	27	0	0	0	27	27	22
2017	EX	8	24	40	20	6	1	1	26	33	124
2017	EX-01	12	24	41	14	6	1	1	21	37	83
2017	EX-02	0	21	47	32	0	0	0	32	21	19
2017	EX-03	0	19	38	31	13	0	0	44	19	16
2014	EX	19	30	35	14	1	0	1	15	50	126
2014	EX-01	19	27	38	13	1	0	1	14	47	78
2014	EX-02	21	37	16	26	0	0	0	26	58	19
2014	EX-03	18	32	41	9	0	0	0	9	50	22
2011	EX	8	18	42	25	6	0	0	31	27	109
2011	EX-01	9	16	52	17	6	0	0	23	25	69
2011	EX-02	9	26	22	30	13	0	0	43	35	23
2008	EX	14	22	29	28	5	0	1	34	36	95
2008	EX-01	16	23	28	28	3	0	2	32	40	61
2008	EX-02	7	27	20	47	0	0	0	47	33	15
2008	EX-03	7	21	50	21	0	0	0	21	29	14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	11	30	44	13	2	0	0	16	41	135
2019	EX-01	15	35	39	9	1	0	0	11	51	85
2019	EX-02	4	20	60	12	4	0	0	16	24	25
2019	EX-03	5	16	47	32	0	0	0	32	21	19
2018	EX	10	31	47	7	5	0	0	12	41	119
2018	EX-01	14	37	39	6	4	0	0	10	51	71
2018	EX-02	9	27	50	9	5	0	0	14	36	22
2017	EX	10	37	37	11	4	1	1	15	48	124
2017	EX-01	12	33	41	9	4	1	1	13	46	83
2017	EX-02	11	47	37	0	5	0	0	5	58	19
2017	EX-03	0	31	31	31	6	0	0	38	31	16
2014	EX	10	39	42	8	1	1	0	9	49	126
2014	EX-01	8	35	49	6	1	1	0	8	43	78
2014	EX-02	11	47	21	21	0	0	0	21	58	19
2014	EX-03	18	41	36	5	0	0	0	5	59	22
2011	EX	16	28	45	7	4	0	0	11	44	109
2011	EX-01	14	26	48	9	3	0	0	12	41	69
2011	EX-02	22	26	39	4	9	0	0	13	48	23
2008	EX	16	38	31	15	1	0	0	16	54	95
2008	EX-01	15	38	34	11	2	0	0	13	52	61
2008	EX-02	7	40	27	27	0	0	0	27	47	15
2008	EX-03	21	36	29	14	0	0	0	14	57	14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	15	24	39	18	4	0	1	22	39	135
2019	EX-01	18	31	32	18	2	0	0	20	48	85
2019	EX-02	12	20	44	12	8	0	4	21	33	25
2019	EX-03	11	5	58	21	5	0	0	26	16	19
2018	EX	17	28	35	13	7	0	0	20	45	120
2018	EX-01	19	35	29	11	6	0	0	17	54	72
2018	EX-02	18	18	36	23	5	0	0	27	36	22
2017	EX	16	31	33	13	6	1	0	19	48	124
2017	EX-01	22	31	31	10	5	1	0	15	54	83
2017	EX-02	11	32	32	16	11	0	0	26	42	19
2017	EX-03	0	19	56	19	6	0	0	25	19	16
2014	EX	8	37	40	12	3	0	1	15	45	126
2014	EX-01	5	40	36	14	4	0	1	18	45	78
2014	EX-02	16	42	32	11	0	0	0	11	58	19
2014	EX-03	14	23	59	0	5	0	0	5	36	22
2011	EX	22	29	37	9	3	0	0	12	51	109
2011	EX-01	20	25	43	10	1	0	0	12	45	69
2011	EX-02	35	35	22	4	4	0	0	9	70	23
2008	EX	27	42	18	11	2	0	0	13	69	95
2008	EX-01	28	41	18	10	3	0	0	13	69	61
2008	EX-02	20	33	27	20	0	0	0	20	53	15
2008	EX-03	29	50	14	7	0	0	0	7	79	14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	7	20	33	30	10	0	1	40	27	133
2019	EX-01	11	20	33	28	8	0	0	36	31	83
2019	EX-02	0	16	44	20	16	0	4	38	17	25
2019	EX-03	0	21	26	53	0	0	0	53	21	19
2018	EX	2	22	40	28	8	0	0	36	24	121
2018	EX-01	3	32	36	23	7	0	0	30	34	73
2018	EX-02	0	5	55	36	5	0	0	41	5	22
2017	EX	1	27	38	22	11	1	1	33	28	124
2017	EX-01	1	30	35	16	15	1	1	32	32	83
2017	EX-02	0	26	32	37	5	0	0	42	26	19
2017	EX-03	0	13	63	25	0	0	0	25	13	16
2014	EX	3	21	38	25	12	0	1	38	24	126
2014	EX-01	3	21	38	26	12	0	1	38	23	78
2014	EX-02	11	21	42	21	5	0	0	26	32	19
2014	EX-03	0	27	32	23	18	0	0	41	27	22
2011	EX	5	19	40	28	8	1	0	36	23	108
2011	EX-01	6	21	35	29	9	0	0	38	26	68
2011	EX-02	4	13	43	26	9	4	0	36	18	23
2008	EX	11	34	34	17	5	0	0	22	44	95
2008	EX-01	13	34	34	13	5	0	0	18	48	61
2008	EX-02	13	27	20	33	7	0	0	40	40	15
2008	EX-03	0	29	43	21	7	0	0	29	29	14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	22	44	18	6	1	1	24	32	135
2019	EX-01	13	25	39	16	5	1	1	22	39	85
2019	EX-02	4	16	52	20	8	0	0	28	20	25
2019	EX-03	0	26	53	21	0	0	0	21	26	19
2018	EX	12	33	36	12	8	0	1	19	45	120
2018	EX-01	16	34	32	10	7	0	1	17	51	73
2017	EX	5	29	41	15	7	1	1	23	35	124
2017	EX-01	8	28	40	15	6	1	1	21	37	83
2017	EX-02	0	37	42	11	11	0	0	21	37	19
2017	EX-03	0	31	38	19	13	0	0	31	31	16
2014	EX	13	33	41	9	3	1	1	12	46	126
2014	EX-01	17	28	38	12	3	1	1	14	46	78
2014	EX-02	16	37	37	5	5	0	0	11	53	19
2014	EX-03	0	41	54	5	0	0	0	5	41	22

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	16	32	32	13	5	1	1	19	48	135
2019	EX-01	16	32	32	11	6	1	2	17	50	85
2019	EX-02	16	32	36	12	4	0	0	16	48	25
2019	EX-03	11	32	32	21	5	0	0	26	42	19

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	67	20	5	5	2	0	0	87	7	135
2019	EX-01	67	19	5	6	4	0	0	86	9	85
2019	EX-02	68	16	8	8	0	0	0	84	8	25
2019	EX-03	63	37	0	0	0	0	0	100	0	19
2017	EX	65	21	3	8	2	0	0	86	10	124
2017	EX-01	61	24	1	11	4	0	0	84	14	83
2017	EX-02	79	11	11	0	0	0	0	89	0	19
2017	EX-03	69	25	6	0	0	0	0	94	0	16
2014	EX	76	17	2	2	1	1	0	94	3	126
2014	EX-01	78	14	4	3	1	0	0	92	4	78
2014	EX-02	84	11	0	5	0	0	0	95	5	19
2014	EX-03	64	32	0	0	0	5	0	100	0	22
2011	EX	80	15	2	4	0	0	0	94	4	109
2011	EX-01	88	10	0	1	0	0	0	99	1	69
2011	EX-02	65	22	4	9	0	0	0	87	9	23
2008	EX	72	19	5	1	2	0	1	91	3	95
2008	EX-01	72	20	3	2	3	0	0	92	5	61
2008	EX-02	53	20	20	0	0	0	7	79	0	15
2008	EX-03	86	14	0	0	0	0	0	100	0	14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	47	40	7	4	0	1	0	88	4	135
2019	EX-01	38	44	9	7	0	1	0	84	7	86
2019	EX-02	48	48	4	0	0	0	0	96	0	25
2019	EX-03	72	22	6	0	0	0	0	94	0	18
2018	EX	52	34	7	5	1	2	0	87	6	121
2018	EX-01	49	33	8	7	1	1	0	83	8	73
2018	EX-02	45	50	5	0	0	0	0	95	0	22
2017	EX	41	43	11	2	2	2	0	85	4	124
2017	EX-01	35	46	11	1	4	2	0	84	5	83
2017	EX-02	47	47	0	5	0	0	0	95	5	19
2017	EX-03	63	19	19	0	0	0	0	81	0	16
2014	EX	59	32	4	4	1	0	1	91	5	126
2014	EX-01	60	27	4	6	1	0	1	88	8	78
2014	EX-02	47	42	11	0	0	0	0	89	0	19
2014	EX-03	59	41	0	0	0	0	0	100	0	22

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	19	2	5	1	1	91	7	135
2019	EX-01	68	19	2	7	2	1	88	10	85
2019	EX-02	72	24	4	0	0	0	96	0	25
2019	EX-03	74	21	0	5	0	0	95	5	19
2018	EX	68	24	3	3	1	1	93	3	120
2018	EX-01	67	22	4	4	1	1	90	6	73
2018	EX-02	64	32	5	0	0	0	95	0	22
2017	EX	69	23	4	3	1	0	92	4	124
2017	EX-01	67	25	5	2	1	0	92	4	83
2017	EX-02	74	16	0	11	0	0	89	11	19
2017	EX-03	75	19	6	0	0	0	94	0	16
2014	EX	73	23	0	3	1	0	96	4	126
2014	EX-01	76	19	0	4	1	0	95	5	78
2014	EX-02	74	21	0	5	0	0	95	5	19
2014	EX-03	55	45	0	0	0	0	100	0	22

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	65	30	2	3	0	95	3	136
2019	EX-01	59	34	2	5	0	93	5	86
2019	EX-02	72	24	4	0	0	96	0	25
2019	EX-03	68	32	0	0	0	100	0	19
2018	EX	68	28	3	2	0	95	2	120
2018	EX-01	64	32	1	3	0	96	3	73
2018	EX-02	64	32	5	0	0	95	0	22
2017	EX	67	26	2	3	2	93	5	123
2017	EX-01	64	28	2	4	2	91	6	82
2017	EX-02	68	21	5	5	0	89	5	19
2017	EX-03	75	25	0	0	0	100	0	16
2014	EX	71	26	2	2	0	97	2	126
2014	EX-01	71	27	1	1	0	97	1	78
2014	EX-02	68	26	5	0	0	95	0	19
2014	EX-03	64	32	0	5	0	95	5	22

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	67	27	3	1	1	1	95	2	136
2019	EX-01	63	30	2	2	1	1	94	4	86
2019	EX-02	68	28	4	0	0	0	96	0	25
2019	EX-03	74	21	5	0	0	0	95	0	19
2018	EX	66	24	7	3	0	1	91	3	119
2018	EX-01	66	19	10	4	0	1	86	4	73
2018	EX-02	68	27	5	0	0	0	95	0	22

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	81	13	4	2	93	2	136
2019	EX-01	79	12	6	3	91	3	86
2019	EX-02	84	12	4	0	96	0	25
2019	EX-03	79	21	0	0	100	0	19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	43	35	8	11	2	0	1	78	13	135
2019	EX-01	44	28	8	15	4	0	1	73	19	85
2019	EX-02	36	48	12	4	0	0	0	84	4	25
2019	EX-03	47	42	5	5	0	0	0	89	5	19
2018	EX	34	39	12	12	3	1	0	74	14	120
2018	EX-01	35	35	11	15	3	1	0	70	18	72
2018	EX-02	27	55	18	0	0	0	0	82	0	22
2017	EX	42	39	10	8	1	0	0	81	9	124
2017	EX-01	38	38	13	10	1	0	0	76	11	83
2017	EX-02	42	42	5	11	0	0	0	84	11	19
2017	EX-03	56	44	0	0	0	0	0	100	0	16
2014	EX	48	37	6	6	3	0	1	86	9	126
2014	EX-01	49	37	4	5	4	0	1	87	9	78
2014	EX-02	42	37	16	5	0	0	0	79	5	19
2014	EX-03	59	32	0	5	5	0	0	91	9	22
2011	EX	48	36	3	9	5	0	0	83	14	109
2011	EX-01	46	32	1	13	7	0	0	78	20	69
2011	EX-02	52	43	4	0	0	0	0	96	0	23
2008	EX	39	36	7	10	7	0	0	75	18	96
2008	EX-01	44	35	6	8	6	0	0	79	15	62
2008	EX-02	27	33	13	13	13	0	0	60	27	15
2008	EX-03	29	50	7	14	0	0	0	79	14	14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	23	8	4	1	1	1	86	6	136
2019	EX-01	53	27	9	5	2	2	1	83	7	86
2019	EX-02	68	20	8	4	0	0	0	88	4	25
2019	EX-03	79	11	5	5	0	0	0	89	5	19
2018	EX	51	33	11	3	2	1	0	85	4	120
2018	EX-01	49	31	14	3	3	1	0	80	6	72
2018	EX-02	50	50	0	0	0	0	0	100	0	22
2017	EX	57	28	7	4	1	3	0	87	5	124
2017	EX-01	47	34	8	5	1	5	0	85	6	83
2017	EX-02	63	21	11	5	0	0	0	84	5	19
2017	EX-03	81	19	0	0	0	0	0	100	0	16
2014	EX	63	21	9	2	1	3	1	88	3	126
2014	EX-01	62	24	8	3	1	1	1	88	4	78
2014	EX-02	63	16	11	5	0	5	0	83	6	19
2014	EX-03	68	18	9	0	0	5	0	90	0	22
2011	EX	57	26	12	4	1	0	1	83	5	109
2011	EX-01	54	26	14	4	1	0	0	80	6	69
2011	EX-02	61	26	4	4	0	0	4	91	5	23
2008	EX	55	24	10	4	4	2	0	81	9	96
2008	EX-01	55	29	6	6	3	0	0	84	10	62
2008	EX-02	53	7	27	0	7	7	0	64	7	15
2008	EX-03	57	29	7	0	0	7	0	92	0	14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	59	26	6	7	2	1	0	85	9	135
2019	EX-01	54	26	8	7	4	1	0	81	11	85
2019	EX-02	64	28	0	8	0	0	0	92	8	25
2019	EX-03	63	26	5	5	0	0	0	89	5	19
2018	EX	51	38	3	4	1	2	1	91	5	120
2018	EX-01	50	38	3	4	1	3	1	91	6	72
2018	EX-02	50	50	0	0	0	0	0	100	0	22
2017	EX	52	35	6	5	0	1	1	89	5	124
2017	EX-01	42	41	8	6	0	1	1	85	6	83
2017	EX-02	63	26	5	5	0	0	0	89	5	19
2017	EX-03	81	19	0	0	0	0	0	100	0	16
2014	EX	66	21	5	6	1	0	2	88	7	126
2014	EX-01	67	18	4	8	1	0	3	87	9	78
2014	EX-02	63	21	11	5	0	0	0	84	5	19
2014	EX-03	68	23	5	5	0	0	0	91	5	22
2011	EX	54	32	3	10	1	0	0	86	11	109
2011	EX-01	58	25	4	12	1	0	0	83	13	69
2011	EX-02	39	48	0	13	0	0	0	87	13	23
2008	EX	56	27	6	6	3	0	1	84	9	96
2008	EX-01	63	26	3	5	2	0	2	90	7	62
2008	EX-02	33	40	13	7	7	0	0	73	13	15
2008	EX-03	57	21	7	14	0	0	0	79	14	14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	84	7	1	6	2	0	0	90	8	134
2019	EX-01	85	6	1	6	2	0	0	91	8	85
2019	EX-02	79	8	4	4	4	0	0	88	8	24
2019	EX-03	84	11	0	5	0	0	0	95	5	19
2017	EX	82	9	5	2	2	0	0	91	4	124
2017	EX-01	77	13	5	2	2	0	0	90	5	83
2017	EX-02	89	0	5	5	0	0	0	89	5	19
2017	EX-03	100	0	0	0	0	0	0	100	0	16
2014	EX	85	10	1	3	1	0	1	95	4	126
2014	EX-01	86	8	0	4	1	0	1	95	5	78
2014	EX-02	84	11	0	5	0	0	0	95	5	19
2014	EX-03	82	14	5	0	0	0	0	95	0	22
2011	EX	86	10	4	0	0	0	0	96	0	109
2011	EX-01	90	7	3	0	0	0	0	97	0	69
2011	EX-02	78	13	9	0	0	0	0	91	0	23
2008	EX	77	14	2	2	2	1	2	93	4	95
2008	EX-01	79	16	0	2	2	2	0	97	3	61
2008	EX-02	53	20	7	7	7	0	7	79	14	15
2008	EX-03	93	0	7	0	0	0	0	93	0	14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	49	25	9	1	1	2	13	86	3	136
2019	EX-01	48	27	12	2	1	2	8	83	4	86
2019	EX-02	52	20	4	0	4	0	20	90	5	25
2019	EX-03	42	26	5	0	0	5	21	93	0	19
2017	EX	39	26	8	4	1	3	19	84	6	124
2017	EX-01	41	31	11	3	1	4	9	82	5	83
2017	EX-02	26	21	5	11	0	0	37	75	17	19
2017	EX-03	56	6	0	0	0	6	31	100	0	16
2014	EX	40	24	7	5	2	2	21	82	8	126
2014	EX-01	42	24	6	8	0	1	18	83	10	78
2014	EX-02	32	21	11	0	5	0	32	77	8	19
2014	EX-03	32	18	9	0	5	5	32	79	7	22
2011	EX	38	23	7	7	6	1	18	75	16	109
2011	EX-01	39	26	4	10	6	1	13	76	19	69
2011	EX-02	43	26	9	0	4	0	17	84	5	23

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	17	7	4	2	2	86	6	136
2019	EX-01	66	17	7	5	3	1	85	8	86
2019	EX-02	64	20	8	4	0	4	88	4	25
2019	EX-03	68	16	11	0	0	5	89	0	19
2018	EX	60	26	8	3	2	1	87	5	120
2018	EX-01	61	25	7	4	1	1	87	6	72
2018	EX-02	55	32	14	0	0	0	86	0	22
2017	EX	59	29	6	5	1	1	88	6	124
2017	EX-01	53	32	6	6	1	1	86	7	83
2017	EX-02	68	21	5	5	0	0	89	5	19
2017	EX-03	75	19	6	0	0	0	94	0	16

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	59	25	6	7	2	1	85	9	135
2019	EX-01	52	28	6	9	4	1	81	13	85
2019	EX-02	56	36	8	0	0	0	92	0	25
2019	EX-03	89	0	5	5	0	0	89	5	19
2018	EX	51	33	8	6	2	1	85	8	120
2018	EX-01	50	29	10	7	3	1	80	10	72
2018	EX-02	45	55	0	0	0	0	100	0	22
2017	EX	54	33	6	6	1	1	88	7	123
2017	EX-01	47	37	7	6	1	1	85	8	82
2017	EX-02	58	26	5	11	0	0	84	11	19
2017	EX-03	69	31	0	0	0	0	100	0	16
2014	EX	60	29	6	3	2	0	89	5	126
2014	EX-01	60	27	8	3	3	0	87	5	78
2014	EX-02	63	21	11	5	0	0	84	5	19
2014	EX-03	59	36	0	5	0	0	95	5	22

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	23	56	7	12	3	78	15	133
2019	EX-01	19	56	7	14	4	75	18	85
2019	EX-02	29	46	13	8	4	75	13	24
2019	EX-03	22	67	0	11	0	89	11	18

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	32	42	11	10	4	1	0	75	14	136
2019	EX-01	26	45	10	13	5	1	0	72	18	86
2019	EX-02	40	40	16	4	0	0	0	80	4	25
2019	EX-03	37	42	11	5	5	0	0	79	11	19
2018	EX	33	43	13	7	3	3	0	77	9	120
2018	EX-01	23	44	15	10	4	4	0	70	14	73
2017	EX	39	39	8	6	2	5	1	82	9	124
2017	EX-01	36	36	10	9	2	6	1	78	12	83
2017	EX-02	32	47	11	5	5	0	0	79	11	19
2017	EX-03	56	44	0	0	0	0	0	100	0	16
2014	EX	50	40	2	5	2	2	0	92	6	126
2014	EX-01	44	44	3	6	1	3	0	89	8	78
2014	EX-02	58	37	0	5	0	0	0	95	5	19
2014	EX-03	54	41	0	0	5	0	0	95	5	22
2011	EX	53	35	5	5	3	0	0	88	7	109
2011	EX-01	51	36	4	4	4	0	0	87	9	69
2011	EX-02	48	35	9	9	0	0	0	83	9	23

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	33	42	15	7	3	0	75	10	136
2019	EX-01	28	45	14	8	5	0	73	13	86
2019	EX-02	32	40	28	0	0	0	72	0	25
2019	EX-03	42	42	5	11	0	0	84	11	19
2018	EX	30	47	13	8	2	0	77	10	120
2018	EX-01	23	49	16	8	3	0	73	11	73
2017	EX	44	36	11	6	2	1	81	8	124
2017	EX-01	36	38	15	8	2	0	74	11	83
2017	EX-02	47	42	5	5	0	0	89	5	19
2017	EX-03	75	25	0	0	0	0	100	0	16
2014	EX	42	43	6	6	2	0	85	9	126
2014	EX-01	33	54	5	5	3	0	87	8	78
2014	EX-02	58	26	0	16	0	0	84	16	19
2014	EX-03	45	32	18	0	5	0	77	5	22
2011	EX	52	40	2	2	4	0	93	6	109
2011	EX-01	48	43	1	1	6	0	91	7	69
2011	EX-02	48	43	4	4	0	0	91	4	23
2008	EX	34	44	8	9	4	0	78	14	96
2008	EX-01	29	44	11	11	5	0	73	16	62
2008	EX-02	20	60	7	7	7	0	80	13	15
2008	EX-03	64	36	0	0	0	0	100	0	14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	20	49	16	11	4	0	69	15	135
2019	EX-01	12	53	18	12	6	0	65	18	85
2019	EX-02	32	40	28	0	0	0	72	0	25
2019	EX-03	26	53	0	21	0	0	79	21	19
2018	EX	13	50	21	13	3	0	63	16	120
2018	EX-01	5	51	22	18	4	0	56	22	73
2017	EX	24	40	16	17	2	1	65	19	122
2017	EX-01	20	39	18	20	2	1	59	22	83
2017	EX-02	16	58	5	21	0	0	74	21	19
2017	EX-03	50	36	7	7	0	0	86	7	14
2014	EX	15	48	11	20	6	0	63	25	126
2014	EX-01	14	49	9	23	5	0	63	28	78
2014	EX-02	16	58	5	16	5	0	74	21	19
2014	EX-03	9	41	27	18	5	0	50	23	22
2011	EX	29	58	5	5	4	0	87	8	109
2011	EX-01	30	55	3	6	6	0	86	12	69
2011	EX-02	26	61	9	4	0	0	87	4	23
2008	EX	17	50	13	17	4	0	67	21	96
2008	EX-01	13	50	15	19	3	0	63	23	62
2008	EX-02	7	53	20	13	7	0	60	20	15
2008	EX-03	36	50	0	14	0	0	86	14	14

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	23	44	15	16	3	67	19	135
2019	EX-01	14	47	17	19	3	60	22	86
2019	EX-02	32	40	16	12	0	72	12	25
2019	EX-03	33	50	6	6	6	83	11	18
2018	EX	18	46	23	11	2	64	13	120
2018	EX-01	12	45	26	14	3	58	16	73
2017	EX	26	47	11	14	2	73	16	123
2017	EX-01	24	46	12	15	2	71	17	82
2017	EX-02	16	58	11	16	0	74	16	19
2017	EX-03	44	38	6	13	0	81	13	16
2014	EX	29	48	13	7	3	76	10	126
2014	EX-01	26	49	14	9	3	74	12	78
2014	EX-02	32	42	11	11	5	74	16	19
2014	EX-03	23	59	14	0	5	82	5	22
2011	EX	34	50	6	7	3	84	10	109
2011	EX-01	33	49	6	7	4	83	12	69
2011	EX-02	30	52	4	13	0	83	13	23
2008	EX	25	51	8	11	4	76	16	96
2008	EX-01	27	48	8	11	5	76	16	62
2008	EX-02	7	60	13	13	7	67	20	15
2008	EX-03	29	64	0	7	0	93	7	14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	28	30	24	11	6	1	59	17	136
2019	EX-01	29	29	19	14	8	1	59	22	86
2019	EX-02	28	36	28	8	0	0	64	8	25
2019	EX-03	26	16	47	5	5	0	42	11	19

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	37	47	9	5	2	84	7	136
2019	EX-01	36	48	9	5	2	84	7	86
2019	EX-02	36	56	4	0	4	92	4	25
2019	EX-03	37	37	16	11	0	74	11	19
2018	EX	30	47	11	10	3	77	13	120
2018	EX-01	28	47	11	13	1	75	14	72
2018	EX-02	18	64	9	5	5	82	9	22
2017	EX	41	47	4	6	1	89	7	124
2017	EX-01	39	48	6	6	1	87	7	83
2017	EX-02	26	63	0	11	0	89	11	19
2017	EX-03	75	25	0	0	0	100	0	16
2014	EX	38	49	9	2	2	87	4	125
2014	EX-01	40	50	8	1	1	90	3	78
2014	EX-02	32	47	16	5	0	79	5	19
2014	EX-03	38	48	5	5	5	86	10	21
2011	EX	50	43	2	3	2	94	5	109
2011	EX-01	49	41	3	4	3	90	7	69
2011	EX-02	43	57	0	0	0	100	0	23

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	15	39	21	19	7	53	26	135
2019	EX-01	11	40	21	21	7	51	28	85
2019	EX-02	24	32	24	16	4	56	20	25
2019	EX-03	16	37	21	16	11	53	26	19

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	59	28	7	4	1	0	87	5	135
2019	EX-01	54	31	9	5	1	0	85	6	85
2019	EX-02	68	24	8	0	0	0	92	0	25
2019	EX-03	63	26	0	11	0	0	89	11	19
2018	EX	67	24	4	1	2	2	93	3	119
2018	EX-01	68	23	3	1	3	3	93	4	71
2018	EX-02	68	27	5	0	0	0	95	0	22
2017	EX	77	17	3	2	2	0	94	3	124
2017	EX-01	75	18	4	1	2	0	93	3	83
2017	EX-02	68	21	5	5	0	0	89	5	19
2017	EX-03	94	6	0	0	0	0	100	0	16
2014	EX	65	28	4	2	0	1	94	2	126
2014	EX-01	63	28	4	4	0	1	92	4	78
2014	EX-02	63	26	11	0	0	0	89	0	19
2014	EX-03	73	27	0	0	0	0	100	0	22
2011	EX	76	18	3	3	0	0	94	3	109
2011	EX-01	78	14	4	3	0	0	93	3	69
2011	EX-02	57	39	0	4	0	0	96	4	23
2008	EX	67	24	3	4	2	0	91	6	96
2008	EX-01	66	27	3	3	0	0	94	3	62
2008	EX-02	40	33	7	13	7	0	73	20	15
2008	EX-03	93	0	0	0	7	0	93	7	14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	47	32	14	4	1	1	80	6	134
2019	EX-01	44	33	17	4	2	0	77	6	84
2019	EX-02	52	36	12	0	0	0	88	0	25
2019	EX-03	42	32	11	11	0	5	78	11	19
2018	EX	50	36	10	3	1	1	86	3	119
2018	EX-01	44	40	11	1	1	1	86	3	72
2018	EX-02	55	41	5	0	0	0	95	0	22

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	21	18	13	6	4	9	58	21	136
2019	EX-01	21	20	21	19	7	5	8	47	29	86
2019	EX-02	48	20	8	0	4	8	12	85	5	25
2019	EX-03	42	32	11	5	5	0	5	78	11	19
2018	EX	32	19	17	8	8	6	12	62	18	120
2018	EX-01	24	21	18	8	10	8	11	55	22	72
2018	EX-02	36	18	18	5	9	0	14	63	16	22
2017	EX	33	25	8	6	10	7	11	71	19	124
2017	EX-01	27	29	11	6	12	7	9	66	21	83
2017	EX-02	26	16	5	16	11	11	16	57	36	19
2017	EX-03	75	13	0	0	0	0	13	100	0	16
2014	EX	36	22	13	9	2	7	11	71	14	126
2014	EX-01	27	23	14	12	3	8	14	64	18	78
2014	EX-02	47	21	11	5	0	5	11	81	6	19
2014	EX-03	45	27	14	5	5	0	5	76	10	22
2011	EX	35	18	15	6	6	7	14	67	14	109
2011	EX-01	38	19	13	6	7	9	9	68	16	69
2011	EX-02	39	26	9	9	4	9	4	75	15	23

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	40	18	10	3	0	70	13	136
2019	EX-01	24	34	24	13	5	0	58	17	86
2019	EX-02	36	48	12	4	0	0	84	4	25
2019	EX-03	37	63	0	0	0	0	100	0	19
2018	EX	28	41	19	7	3	2	70	10	120
2018	EX-01	24	40	21	7	6	3	66	13	72
2018	EX-02	27	45	27	0	0	0	73	0	22
2017	EX	33	50	5	10	2	1	84	11	124
2017	EX-01	26	54	5	13	2	0	79	16	83
2017	EX-02	37	53	5	5	0	0	89	5	19
2017	EX-03	69	31	0	0	0	0	100	0	16
2014	EX	40	43	9	5	4	0	83	9	126
2014	EX-01	42	41	8	5	4	0	83	9	78
2014	EX-02	16	53	16	11	5	0	68	16	19
2014	EX-03	45	45	5	0	5	0	91	5	22
2011	EX	32	47	11	7	3	0	79	10	109
2011	EX-01	35	43	10	7	4	0	78	12	69
2011	EX-02	22	52	13	13	0	0	74	13	23
2008	EX	30	38	13	14	5	0	68	19	94
2008	EX-01	26	39	11	16	7	0	66	23	61
2008	EX-02	20	33	27	13	7	0	53	20	15
2008	EX-03	46	46	8	0	0	0	92	0	13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	37	32	13	11	4	2	1	72	15	136
2019	EX-01	31	30	16	14	5	3	0	64	19	86
2019	EX-02	60	36	0	4	0	0	0	96	4	25
2019	EX-03	21	42	16	5	5	0	11	71	12	19
2018	EX	45	27	13	7	5	0	3	74	12	120
2018	EX-01	40	26	17	8	7	0	1	68	15	72
2018	EX-02	59	32	9	0	0	0	0	91	0	22
2017	EX	41	29	11	11	5	1	2	72	17	124
2017	EX-01	39	30	11	12	5	1	2	71	18	83
2017	EX-02	53	21	5	16	5	0	0	74	21	19
2017	EX-03	50	25	19	0	0	0	6	80	0	16
2014	EX	40	39	10	7	3	0	0	79	10	126
2014	EX-01	38	44	8	8	3	0	0	82	10	78
2014	EX-02	37	37	11	11	5	0	0	74	16	19
2014	EX-03	50	23	18	5	5	0	0	73	9	22
2011	EX	34	36	10	11	6	0	4	72	17	109
2011	EX-01	32	36	9	14	7	0	1	69	22	69
2011	EX-02	39	43	9	4	0	0	4	86	5	23
2008	EX	29	33	10	8	17	1	1	64	26	96
2008	EX-01	26	32	10	13	18	2	0	59	31	62
2008	EX-02	40	33	20	0	7	0	0	73	7	15
2008	EX-03	43	43	0	0	14	0	0	86	14	14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	42	26	22	7	1	2	69	8	134
2019	EX-01	41	19	27	8	1	4	62	10	85
2019	EX-02	36	52	4	4	4	0	88	8	25
2019	EX-03	61	22	17	0	0	0	83	0	18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	9	4	4	1	13	89	6	135
2019	EX-01	59	10	6	5	2	17	85	8	86
2019	EX-02	80	8	4	4	0	4	92	4	25
2019	EX-03	83	6	0	0	0	11	100	0	18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	19	14	2	1	1	83	3	135
2019	EX-01	53	21	20	2	1	2	76	4	86
2019	EX-02	76	16	4	4	0	0	92	4	25
2019	EX-03	83	17	0	0	0	0	100	0	18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	19	13	6	2	1	80	8	133
2019	EX-01	49	22	18	8	2	0	72	11	85
2019	EX-02	79	13	4	4	0	0	92	4	24
2019	EX-03	78	17	0	0	0	6	100	0	18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	10	7	3	1	10	89	4	135
2019	EX-01	65	14	7	5	1	8	86	6	86
2019	EX-02	72	4	8	0	0	16	90	0	25
2019	EX-03	83	0	6	0	0	11	94	0	18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	93	3	1	1	2	98	135
2019	EX-01	92	2	1	1	3	99	86
2019	EX-02	92	8	0	0	0	100	25
2019	EX-03	94	0	6	0	0	94	18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	82	9	4	3	2	96	135
2019	EX-01	77	12	3	5	3	96	86
2019	EX-02	96	0	4	0	0	96	25
2019	EX-03	89	6	6	0	0	94	18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	90	3	7	97	133
2019	EX-01	85	5	11	95	84
2019	EX-02	100	0	0	100	25
2019	EX-03	100	0	0	100	18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	41	47	6	4	1	0	89	5	135
2019	EX-01	34	50	8	6	2	0	84	8	86
2019	EX-02	54	46	0	0	0	0	100	0	24
2019	EX-03	47	47	5	0	0	0	95	0	19
2018	EX	43	45	5	5	1	1	89	6	120
2018	EX-01	35	49	7	7	1	1	85	8	72
2018	EX-02	64	36	0	0	0	0	100	0	22
2017	EX	44	46	2	6	2	1	90	8	124
2017	EX-01	38	49	2	9	2	0	87	11	83
2017	EX-02	47	47	0	5	0	0	95	5	19
2017	EX-03	69	31	0	0	0	0	100	0	16

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	49	40	6	4	2	0	89	5	133
2019	EX-01	44	40	8	5	2	0	85	7	84
2019	EX-02	60	40	0	0	0	0	100	0	25
2019	EX-03	44	44	6	6	0	0	89	6	18
2018	EX	56	38	3	2	1	0	94	3	120
2018	EX-01	52	40	5	1	1	0	92	3	73
2017	EX	53	38	3	4	1	1	92	5	124
2017	EX-01	46	46	4	4	1	0	92	5	83
2017	EX-02	68	21	5	5	0	0	89	5	19
2017	EX-03	75	19	0	6	0	0	94	6	16
2014	EX	65	30	2	2	1	0	95	2	126
2014	EX-01	68	28	3	1	0	0	96	1	78
2014	EX-02	47	42	5	5	0	0	89	5	19
2014	EX-03	64	32	0	0	5	0	95	5	22
2011	EX	66	28	5	0	1	0	94	1	109
2011	EX-01	67	28	4	0	1	0	94	1	69
2011	EX-02	48	43	9	0	0	0	91	0	23

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	37	5	1	1	1	93	2	134
2019	EX-01	54	38	6	0	1	1	93	1	84
2019	EX-02	52	40	8	0	0	0	92	0	25
2019	EX-03	68	26	0	5	0	0	95	5	19
2018	EX	60	33	4	2	0	1	94	2	120
2018	EX-01	59	36	4	1	0	0	95	1	73
2017	EX	60	33	3	2	2	1	94	3	124
2017	EX-01	58	35	3	2	1	0	93	4	83
2017	EX-02	47	47	5	0	0	0	95	0	19
2017	EX-03	88	6	0	0	6	0	94	6	16
2014	EX	67	29	2	1	1	2	97	2	126
2014	EX-01	68	29	1	1	0	0	97	1	78
2014	EX-02	53	32	5	0	0	11	94	0	19
2014	EX-03	77	18	0	0	5	0	95	5	22

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	28	7	3	1	0	90	4	134
2019	EX-01	58	32	7	2	1	0	89	4	85
2019	EX-02	63	29	8	0	0	0	92	0	24
2019	EX-03	68	16	5	11	0	0	84	11	19
2018	EX	64	27	6	3	0	1	92	3	120
2018	EX-01	64	27	5	1	0	1	93	1	73
2017	EX	62	31	3	2	1	0	94	3	124
2017	EX-01	55	36	5	2	1	0	91	4	83
2017	EX-02	74	21	0	5	0	0	95	5	19
2017	EX-03	81	19	0	0	0	0	100	0	16
2014	EX	71	22	5	1	2	0	93	2	126
2014	EX-01	71	23	4	1	1	0	94	3	78
2014	EX-02	58	32	11	0	0	0	89	0	19
2014	EX-03	77	14	5	0	5	0	91	5	22
2011	EX	76	18	3	1	2	0	94	3	109
2011	EX-01	74	19	3	1	3	0	93	4	69
2011	EX-02	65	30	4	0	0	0	96	0	23
2008	EX	63	28	5	1	3	0	91	4	96
2008	EX-01	61	29	6	0	3	0	90	3	62
2008	EX-02	40	47	7	0	7	0	87	7	15
2008	EX-03	93	7	0	0	0	0	100	0	14

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	59	28	10	2	1	0	87	3	135
2019	EX-01	55	31	11	2	1	0	86	4	85
2019	EX-02	64	32	4	0	0	0	96	0	25
2019	EX-03	63	21	11	5	0	0	84	5	19
2018	EX	57	34	6	3	0	0	91	3	120
2018	EX-01	56	34	7	3	0	0	90	3	73
2017	EX	60	31	4	3	1	0	92	4	124
2017	EX-01	53	37	4	5	1	0	90	6	83
2017	EX-02	63	26	11	0	0	0	89	0	19
2017	EX-03	88	13	0	0	0	0	100	0	16
2014	EX	53	32	10	2	2	1	86	4	126
2014	EX-01	47	36	12	3	1	1	84	4	78
2014	EX-02	58	26	16	0	0	0	84	0	19
2014	EX-03	64	27	5	0	5	0	91	5	22
2011	EX	70	22	5	3	1	0	92	4	109
2011	EX-01	67	26	3	3	1	0	93	4	69
2011	EX-02	65	22	13	0	0	0	87	0	23

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	26	9	4	1	0	86	5	136
2019	EX-01	52	34	8	3	2	0	86	6	86
2019	EX-02	72	24	4	0	0	0	96	0	25
2019	EX-03	68	5	16	11	0	0	74	11	19
2018	EX	55	35	7	3	0	0	90	3	119
2018	EX-01	53	36	8	3	0	0	89	3	72
2017	EX	57	35	3	4	1	0	92	5	124
2017	EX-01	52	37	4	6	1	0	89	7	83
2017	EX-02	58	37	5	0	0	0	95	0	19
2017	EX-03	81	19	0	0	0	0	100	0	16
2014	EX	54	31	9	4	2	1	86	6	126
2014	EX-01	49	32	12	5	1	1	82	6	78
2014	EX-02	53	42	5	0	0	0	95	0	19
2014	EX-03	68	23	5	0	5	0	91	5	22
2011	EX	69	24	5	2	1	0	93	3	109
2011	EX-01	68	23	4	3	1	0	91	4	69
2011	EX-02	61	39	0	0	0	0	100	0	23
2008	EX	54	29	5	9	1	1	84	11	95
2008	EX-01	56	28	7	8	2	0	84	10	61
2008	EX-02	20	47	7	20	0	7	71	21	15
2008	EX-03	79	21	0	0	0	0	100	0	14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	19	17	4	4	1	1	75	8	136
2019	EX-01	50	21	19	5	5	1	0	72	9	86
2019	EX-02	64	24	8	0	4	0	0	88	4	25
2019	EX-03	53	11	21	5	5	0	5	67	11	19
2018	EX	49	28	12	7	2	2	2	79	9	120
2018	EX-01	47	29	14	5	3	1	1	77	8	73
2017	EX	54	23	13	6	2	2	0	78	8	124
2017	EX-01	49	24	15	6	4	2	0	75	10	83
2017	EX-02	47	26	16	11	0	0	0	74	11	19
2017	EX-03	81	13	6	0	0	0	0	94	0	16
2014	EX	49	26	15	5	2	2	1	77	7	126
2014	EX-01	47	24	15	6	3	3	1	75	9	78
2014	EX-02	58	21	21	0	0	0	0	79	0	19
2014	EX-03	45	36	14	0	5	0	0	82	5	22
2011	EX	61	20	10	5	2	2	0	83	7	109
2011	EX-01	58	20	10	7	1	3	0	81	9	69
2011	EX-02	61	26	13	0	0	0	0	87	0	23
2008	EX	43	31	11	6	6	2	1	76	13	95
2008	EX-01	39	34	13	5	7	2	0	75	12	61
2008	EX-02	47	33	7	0	7	7	0	86	7	15
2008	EX-03	57	14	7	14	0	0	7	77	15	14

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	EX	45	31	24	136
2019	EX-01	47	23	30	86
2019	EX-02	44	48	8	25
2019	EX-03	53	32	16	19
2018	EX	44	34	22	121
2018	EX-01	51	33	16	73
2018	EX-02	32	55	14	22
2017	EX	40	37	23	124
2017	EX-01	39	36	25	83
2017	EX-02	53	26	21	19
2017	EX-03	38	44	19	16
2014	EX	40	29	31	126
2014	EX-01	37	28	35	78
2014	EX-02	58	32	11	19
2014	EX-03	36	32	32	22
2011	EX	33	38	29	109
2011	EX-01	36	29	35	69
2011	EX-02	17	65	17	23

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	EX	11	52	28	3	0	5	61
2019	EX-01	10	55	30	3	0	3	40
2019	EX-02	18	55	9	0	0	18	11
2019	EX-03	10	40	40	10	0	0	10
2018	EX	21	45	30	0	0	4	53
2018	EX-01	22	49	24	0	0	5	37
2017	EX	10	47	39	0	0	4	49
2017	EX-01	9	50	34	0	0	6	32
2017	EX-02	10	30	60	0	0	0	10
2014	EX	31	37	27	0	9999	6	49
2014	EX-01	17	45	31	0	9999	7	29
2014	EX-02	64	36	0	0	9999	0	11
2011	EX	28	33	33	0	9999	6	36
2011	EX-01	24	40	32	0	9999	4	25

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	29	32	7	3	1	1	26	85	5	136
2019	EX-01	28	38	7	3	1	0	22	85	6	86
2019	EX-02	40	16	16	4	0	0	24	74	5	25
2019	EX-03	26	32	0	0	0	5	37	100	0	19

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	50	18	4	1	1	26	93	1	136
2019	EX-01	50	22	2	1	1	23	95	2	86
2019	EX-02	56	8	16	0	0	20	80	0	25
2019	EX-03	47	16	0	0	5	32	100	0	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	7	93	136
2019	EX-01	10	90	86
2019	EX-02	0	100	25
2018	EX	5	95	120

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	10

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	50	50	10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	10

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	50	50	10

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	10

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	11	89	136
2019	EX-01	15	85	86
2019	EX-03	0	100	19

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	32	25	22	3	3	13	3	67	7	136
2019	EX-01	23	22	27	2	3	17	5	58	7	86
2019	EX-02	48	24	20	0	4	4	0	75	4	25
2019	EX-03	37	37	11	11	0	5	0	78	11	19
2018	EX	38	28	9	2	2	17	4	83	5	121
2018	EX-01	29	29	8	3	3	23	5	81	8	73
2018	EX-02	50	27	14	5	0	0	5	81	5	22
2017	EX	33	24	11	4	2	19	5	76	9	124
2017	EX-01	23	25	16	2	4	23	7	69	9	83
2017	EX-02	47	26	0	5	0	21	0	93	7	19
2017	EX-03	63	19	6	13	0	0	0	81	13	16
2014	EX	31	37	6	2	2	16	5	86	6	126
2014	EX-01	29	32	6	3	3	21	6	84	7	78
2014	EX-02	32	47	5	5	0	11	0	88	6	19
2014	EX-03	27	46	9	0	5	9	5	84	5	22

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	41	37	14	1	2	4	1	82	4	136
2019	EX-01	36	36	17	1	3	5	1	77	5	86
2019	EX-02	56	28	12	4	0	0	0	84	4	25
2019	EX-03	37	53	5	0	0	5	0	94	0	19
2018	EX	48	40	7	2	1	3	0	91	3	121
2018	EX-01	42	47	4	1	1	4	0	93	3	73
2018	EX-02	50	32	14	5	0	0	0	82	5	22
2017	EX	44	37	8	2	2	6	1	87	4	124
2017	EX-01	38	42	10	2	2	5	1	84	5	83
2017	EX-02	53	26	5	5	0	11	0	88	6	19
2017	EX-03	63	31	6	0	0	0	0	94	0	16
2014	EX	46	37	6	1	2	7	0	90	3	126
2014	EX-01	44	37	5	1	3	10	0	90	4	78
2014	EX-02	42	42	16	0	0	0	0	84	0	19
2014	EX-03	50	36	5	0	5	5	0	90	5	22
2011	EX	56	32	9	1	1	1	0	89	2	109
2011	EX-01	54	32	10	1	1	1	0	87	3	69
2011	EX-02	61	30	9	0	0	0	0	91	0	23

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	5	95	136
2019	EX-01	8	92	86
2019	EX-02	0	100	25
2019	EX-03	0	100	19

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	32	24	18	1	1	21	3	74	3	136
2019	EX-01	27	16	23	1	1	27	5	63	3	86
2019	EX-02	44	28	8	4	0	16	0	86	5	25
2019	EX-03	32	47	11	0	0	11	0	88	0	19
2018	EX	42	21	9	2	1	22	4	84	3	120
2018	EX-01	34	21	8	3	1	27	5	82	6	73
2018	EX-02	55	18	14	0	0	9	5	84	0	22
2017	EX	31	27	8	2	2	26	5	84	5	124
2017	EX-01	23	26	11	2	2	29	6	76	7	83
2017	EX-02	47	26	5	0	0	21	0	93	0	19
2017	EX-03	44	38	0	0	0	19	0	100	0	16
2014	EX	37	23	7	0	1	25	7	88	1	126
2014	EX-01	35	18	6	0	0	29	12	89	0	78
2014	EX-02	32	53	5	0	0	11	0	94	0	19
2014	EX-03	46	14	14	0	5	23	0	77	6	22

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	53	26	13	0	1	7	1	86	1	135
2019	EX-01	50	23	16	0	1	8	1	81	1	86
2019	EX-02	56	32	12	0	0	0	0	88	0	25
2019	EX-03	50	39	0	0	0	11	0	100	0	18
2018	EX	54	36	6	1	0	3	0	93	1	119
2018	EX-01	51	37	7	1	0	4	0	91	1	73
2018	EX-02	59	36	5	0	0	0	0	95	0	22
2017	EX	51	37	5	1	1	3	2	93	2	124
2017	EX-01	48	37	7	1	1	5	1	90	3	83
2017	EX-02	53	47	0	0	0	0	0	100	0	19
2017	EX-03	69	31	0	0	0	0	0	100	0	16
2014	EX	56	27	6	1	1	8	1	91	2	126
2014	EX-01	53	27	8	1	0	10	1	90	1	78
2014	EX-02	53	32	11	0	0	5	0	89	0	19
2014	EX-03	64	27	0	0	5	5	0	95	5	22
2011	EX	66	28	6	0	0	1	0	94	0	109
2011	EX-01	62	30	6	0	0	1	0	94	0	69
2011	EX-02	65	30	4	0	0	0	0	96	0	23

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	21	35	19	17	8	0	56	25	136
2019	EX-01	15	33	21	21	10	0	48	31	86
2019	EX-02	20	44	16	12	8	0	64	20	25
2019	EX-03	42	37	21	0	0	0	79	0	19
2018	EX	19	27	31	17	7	0	46	23	120
2018	EX-01	14	28	31	21	7	0	42	28	72
2018	EX-02	18	14	41	14	14	0	32	27	22
2017	EX	15	33	20	16	13	2	50	30	123
2017	EX-01	15	34	20	18	12	1	49	30	83
2017	EX-02	16	32	21	16	11	5	50	28	19
2017	EX-03	25	31	19	13	13	0	56	25	16

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	10	18	36	23	13	27	36	135
2019	EX-01	8	15	39	21	16	24	38	85
2019	EX-02	12	16	40	20	12	28	32	25
2019	EX-03	11	26	26	32	5	37	37	19
2018	EX	7	13	36	31	13	20	45	121
2018	EX-01	5	10	40	30	15	15	45	73
2018	EX-02	5	5	36	45	9	9	55	22
2017	EX	6	16	36	26	16	22	42	124
2017	EX-01	7	13	37	27	14	21	42	83
2017	EX-02	5	5	42	21	26	11	47	19
2017	EX-03	0	44	31	19	6	44	25	16

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	22	41	19	9	0	31	28	133
2019	EX-01	6	18	44	21	12	0	24	33	85
2019	EX-02	12	32	36	16	4	0	44	20	25
2019	EX-03	18	29	35	12	6	0	47	18	17
2018	EX	4	22	38	26	9	1	26	35	120
2018	EX-01	1	15	41	32	10	1	17	42	73
2018	EX-02	5	18	45	18	14	0	23	32	22
2017	EX	7	21	32	30	10	0	28	39	124
2017	EX-01	7	23	30	30	10	0	30	40	83
2017	EX-02	5	5	53	21	16	0	11	37	19
2017	EX-03	13	31	31	25	0	0	44	25	16

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	13	23	38	15	11	0	36	26	136
2019	EX-01	10	20	38	19	13	0	30	31	86
2019	EX-02	16	20	44	16	4	0	36	20	25
2019	EX-03	16	37	26	5	16	0	53	21	19
2018	EX	9	24	32	20	15	0	33	35	119
2018	EX-01	7	18	35	24	15	0	25	39	71
2018	EX-02	14	14	32	27	14	0	27	41	22
2017	EX	11	24	28	26	11	1	35	37	124
2017	EX-01	11	23	25	28	12	1	34	40	83
2017	EX-02	16	21	26	21	16	0	37	37	19
2017	EX-03	6	38	31	25	0	0	44	25	16

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	15	24	30	21	10	38	32	136
2019	EX-01	13	24	29	22	12	37	34	86
2019	EX-02	20	16	40	16	8	36	24	25
2019	EX-03	21	21	26	21	11	42	32	19
2018	EX	9	29	30	20	12	38	32	121
2018	EX-01	10	23	37	18	12	33	30	73
2018	EX-02	9	18	32	32	9	27	41	22
2017	EX	12	26	32	18	12	38	30	124
2017	EX-01	12	27	34	15	12	39	27	83
2017	EX-02	11	11	42	21	16	21	37	19
2017	EX-03	13	44	25	6	13	56	19	16

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	12	27	30	15	15	39	31	136
2019	EX-01	10	27	31	14	17	37	31	86
2019	EX-02	16	28	32	12	12	44	24	25
2019	EX-03	16	21	26	21	16	37	37	19
2018	EX	6	32	23	27	13	38	39	119
2018	EX-01	7	28	22	29	14	35	43	72
2017	EX	9	29	32	22	9	38	30	124
2017	EX-01	10	34	28	18	11	44	28	83
2017	EX-02	5	5	42	42	5	11	47	19
2017	EX-03	13	38	31	19	0	50	19	16

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	20	47	21	8	3	1	68	11	135
2019	EX-01	17	48	20	10	3	1	66	14	86
2019	EX-02	25	50	21	0	4	0	75	4	24
2019	EX-03	16	42	32	11	0	0	58	11	19
2018	EX	21	37	32	7	3	0	58	10	121
2018	EX-01	16	38	33	10	3	0	55	12	73
2018	EX-02	23	41	32	0	5	0	64	5	22
2017	EX	26	47	15	8	4	1	73	12	124
2017	EX-01	23	47	17	8	5	0	70	13	83
2017	EX-02	21	47	21	11	0	0	68	11	19
2017	EX-03	50	50	0	0	0	0	100	0	16

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	13	43	31	9	5	55	14	136
2019	EX-01	10	45	28	9	7	56	16	86
2019	EX-02	12	36	40	8	4	48	12	25
2019	EX-03	16	47	26	11	0	63	11	19
2018	EX	10	29	38	20	3	39	23	121
2018	EX-01	8	26	40	22	4	34	26	73
2018	EX-02	14	14	50	18	5	27	23	22
2017	EX	14	33	36	13	4	47	17	124
2017	EX-01	12	33	34	16	6	45	22	83
2017	EX-02	11	21	53	16	0	32	16	19
2017	EX-03	31	44	25	0	0	75	0	16

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	27	37	21	11	4	0	64	15	136
2019	EX-01	26	31	23	14	6	0	57	20	86
2019	EX-02	20	52	20	8	0	0	72	8	25
2019	EX-03	37	37	21	5	0	0	74	5	19
2018	EX	21	32	29	11	7	0	53	18	119
2018	EX-01	19	28	33	11	8	0	47	19	72
2018	EX-02	14	45	27	14	0	0	59	14	22
2017	EX	27	37	23	9	2	1	65	11	124
2017	EX-01	24	35	26	10	4	1	60	13	83
2017	EX-02	26	32	26	16	0	0	58	16	19
2017	EX-03	44	50	6	0	0	0	94	0	16

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	52	23	13	9	2	1	76	11	136
2019	EX-01	50	21	14	10	3	1	72	14	86
2019	EX-02	48	32	16	4	0	0	80	4	25
2019	EX-03	58	21	11	11	0	0	79	11	19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	23	33	23	13	7	1	56	21	136
2019	EX-01	22	31	23	13	9	1	54	22	86
2019	EX-02	20	36	20	16	8	0	56	24	25
2019	EX-03	21	37	26	16	0	0	58	16	19
2018	EX	21	25	26	15	13	0	46	28	121
2018	EX-01	22	23	25	15	15	0	45	30	73
2018	EX-02	23	18	27	18	14	0	41	32	22
2017	EX	19	28	27	15	10	1	47	26	124
2017	EX-01	19	25	28	15	12	1	45	27	83
2017	EX-02	21	32	16	26	5	0	53	32	19
2017	EX-03	19	31	31	6	13	0	50	19	16

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	29	6	1	3	0	90	4	134
2019	EX-01	56	31	7	2	4	0	87	6	84
2019	EX-02	76	20	0	0	4	0	96	4	25
2019	EX-03	53	37	11	0	0	0	89	0	19
2018	EX	55	27	15	0	2	1	83	3	121
2018	EX-01	52	29	15	0	3	1	82	3	73
2018	EX-02	55	36	9	0	0	0	91	0	22
2017	EX	69	19	10	3	0	0	87	3	124
2017	EX-01	69	18	10	3	0	0	87	3	83
2017	EX-02	63	26	11	0	0	0	89	0	19
2017	EX-03	69	13	13	6	0	0	81	6	16

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	84	7	2	0	0	1	7	98	0	136
2019	EX-01	81	7	3	0	0	0	8	96	0	86
2019	EX-02	88	4	0	0	0	4	4	100	0	25
2019	EX-03	84	11	0	0	0	0	5	100	0	19
2018	EX	79	13	2	2	2	0	3	95	3	120
2018	EX-01	79	14	1	0	1	0	4	97	1	72
2018	EX-02	73	14	5	9	0	0	0	86	9	22

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	82	10	3	4	0	1	1	93	4	136
2019	EX-01	80	9	2	6	0	1	1	92	6	86
2019	EX-02	96	0	4	0	0	0	0	96	0	25
2019	EX-03	74	21	5	0	0	0	0	95	0	19
2018	EX	87	8	3	1	1	0	1	95	2	120
2018	EX-01	85	8	4	0	1	0	1	94	1	72
2018	EX-02	91	5	5	0	0	0	0	95	0	22
2017	EX	88	3	5	2	2	0	1	92	3	124
2017	EX-01	88	2	4	2	2	0	1	91	5	83
2017	EX-02	84	5	11	0	0	0	0	89	0	19
2017	EX-03	100	0	0	0	0	0	0	100	0	16

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	37	5	4	0	1	91	4	136
2019	EX-01	52	37	5	5	0	1	91	5	86
2019	EX-02	72	24	4	0	0	0	96	0	25
2019	EX-03	32	53	11	5	0	0	84	5	19
2018	EX	56	27	12	3	1	1	84	4	117
2018	EX-01	59	26	10	4	1	0	84	6	70
2017	EX	60	34	3	2	0	1	94	2	124
2017	EX-01	56	37	2	4	0	1	94	4	83
2017	EX-02	58	37	5	0	0	0	95	0	19
2017	EX-03	81	13	6	0	0	0	94	0	16

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	21	9	6	3	0	82	9	135
2019	EX-01	54	24	11	8	4	0	78	12	85
2019	EX-02	80	12	4	0	4	0	92	4	25
2019	EX-03	63	21	11	5	0	0	84	5	19
2018	EX	56	26	14	1	3	1	83	3	117
2018	EX-01	56	24	17	0	3	0	80	3	70
2017	EX	67	23	6	2	2	1	91	3	124
2017	EX-01	63	27	6	1	2	1	90	4	83
2017	EX-02	68	21	11	0	0	0	89	0	19
2017	EX-03	88	13	0	0	0	0	100	0	16

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	43	39	12	6	1	0	81	7	134
2019	EX-01	36	39	14	10	1	0	75	11	84
2019	EX-02	60	28	12	0	0	0	88	0	25
2019	EX-03	42	53	5	0	0	0	95	0	19
2018	EX	45	33	16	5	1	1	78	6	116
2018	EX-01	41	35	17	6	1	0	75	7	69
2017	EX	44	35	15	5	0	2	80	5	123
2017	EX-01	47	32	14	6	0	1	80	6	82
2017	EX-02	32	42	21	5	0	0	74	5	19
2017	EX-03	44	44	13	0	0	0	88	0	16

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	25	10	1	1	1	87	2	135
2019	EX-01	59	25	13	1	1	1	85	2	85
2019	EX-02	72	20	4	4	0	0	92	4	25
2019	EX-03	63	26	11	0	0	0	89	0	19
2018	EX	59	26	10	3	0	1	86	3	117
2018	EX-01	59	27	11	3	0	0	86	3	70
2017	EX	67	24	5	2	0	1	92	2	123
2017	EX-01	67	24	6	1	0	1	93	1	83
2017	EX-02	68	26	0	5	0	0	95	5	19
2017	EX-03	73	13	7	7	0	0	87	7	15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	90	8	1	1	1	0	98	1	135
2019	EX-01	85	13	1	0	1	0	98	1	85
2019	EX-02	100	0	0	0	0	0	100	0	25
2019	EX-03	95	0	0	5	0	0	95	5	19
2018	EX	93	4	2	0	0	1	98	0	116
2018	EX-01	91	6	3	0	0	0	97	0	69
2017	EX	90	4	3	1	0	2	96	1	124
2017	EX-01	91	5	2	1	0	0	96	1	83
2017	EX-02	89	0	11	0	0	0	89	0	19
2017	EX-03	100	0	0	0	0	0	100	0	16

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	23	10	2	1	1	0	87	3	135
2019	EX-01	65	21	9	2	1	1	0	87	4	85
2019	EX-02	72	16	12	0	0	0	0	88	0	25
2019	EX-03	47	37	11	5	0	0	0	84	5	19
2018	EX	54	27	10	5	3	0	1	82	8	117
2018	EX-01	50	33	10	3	4	0	0	83	7	70
2017	EX	58	24	14	3	1	0	1	82	4	123
2017	EX-01	56	23	14	5	1	0	0	79	6	82
2017	EX-02	63	21	16	0	0	0	0	84	0	19
2017	EX-03	63	31	6	0	0	0	0	94	0	16

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	7	26	51	14	2	0	33	16	136
2019	EX-01	5	27	49	16	3	0	31	20	86
2019	EX-02	16	20	52	12	0	0	36	12	25
2019	EX-03	11	26	58	5	0	0	37	5	19
2018	EX	3	28	48	18	3	0	30	22	120
2018	EX-01	1	29	43	21	6	0	31	26	72
2018	EX-02	9	18	59	14	0	0	27	14	22
2017	EX	2	24	54	16	4	1	25	20	124
2017	EX-01	2	24	56	11	6	0	27	17	83
2017	EX-02	0	11	53	32	0	5	11	33	19
2017	EX-03	0	44	44	13	0	0	44	13	16

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	22	52	11	5	16	31	134
2019	EX-01	11	25	53	8	4	12	35	85
2019	EX-02	4	8	58	21	8	29	13	24
2019	EX-03	11	21	47	11	11	21	32	19
2018	EX	10	26	45	16	3	19	36	119
2018	EX-01	11	33	39	14	3	17	44	72
2017	EX	9	25	47	19	1	19	34	124
2017	EX-01	11	23	47	18	1	19	34	83
2017	EX-02	5	32	53	11	0	11	37	19
2017	EX-03	6	13	44	38	0	38	19	16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	38	47	8	5	2	1	86	6	133
2019	EX-01	36	46	9	5	2	1	83	7	85
2019	EX-02	36	52	8	4	0	0	88	4	25
2019	EX-03	47	47	0	6	0	0	94	6	17
2018	EX	46	40	12	2	0	0	86	2	121
2018	EX-01	44	41	11	4	0	0	85	4	73
2018	EX-02	55	36	9	0	0	0	91	0	22
2017	EX	22	59	7	6	2	2	83	9	123
2017	EX-01	17	62	7	7	4	2	81	11	82
2017	EX-02	16	63	16	5	0	0	79	5	19
2017	EX-03	56	38	0	6	0	0	94	6	16

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	39	35	17	7	2	1	74	9	136
2019	EX-01	33	36	19	8	3	1	69	12	86
2019	EX-02	44	40	12	4	0	0	84	4	25
2019	EX-03	53	32	11	5	0	0	84	5	19
2018	EX	36	39	14	7	4	0	75	11	121
2018	EX-01	32	41	14	8	5	0	73	14	73
2018	EX-02	32	50	14	0	5	0	82	5	22
2017	EX	20	52	13	11	4	1	73	15	124
2017	EX-01	18	53	14	8	5	1	72	13	83
2017	EX-02	16	42	16	26	0	0	58	26	19
2017	EX-03	38	50	6	6	0	0	88	6	16

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	7	93	135
2019	EX-01	5	95	86
2019	EX-02	8	92	25
2019	EX-03	11	89	18
2017	EX	9	91	123
2017	EX-01	11	89	82
2017	EX-03	0	100	16
2014	EX	6	94	126
2014	EX-01	6	94	78
2014	EX-03	0	100	22

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	24	28	26	12	8	2	0	25	75	136
2019	EX-01	17	26	29	14	12	2	0	18	82	86
2019	EX-02	24	36	24	12	4	0	0	24	76	25
2019	EX-03	47	26	16	5	0	5	0	50	50	19
2018	EX	25	35	21	12	6	2	0	25	75	121
2018	EX-01	19	33	21	18	8	1	0	19	81	73
2018	EX-02	18	45	23	9	5	0	0	18	82	22
2017	EX	32	28	22	11	4	2	1	33	67	124
2017	EX-01	27	32	22	12	5	4	0	28	72	83
2017	EX-02	37	21	26	11	5	0	0	37	63	19
2017	EX-03	50	13	31	6	0	0	0	50	50	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	65	35	100
2019	EX-01	67	33	69
2019	EX-02	68	32	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	17	83	99
2019	EX-01	14	86	69
2019	EX-02	21	79	19
2018	EX	23	77	88
2018	EX-01	23	77	57
2018	EX-02	22	78	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	15	24	17	19	18	2	5	42	40	100
2019	EX-01	14	19	17	19	22	1	7	37	44	69
2019	EX-02	16	26	21	26	11	0	0	42	37	19
2018	EX	21	26	18	18	11	0	6	50	31	89
2018	EX-01	17	31	19	12	12	0	9	53	26	58
2018	EX-02	28	11	11	39	11	0	0	39	50	18
2017	EX	8	22	20	8	29	1	12	35	43	81
2017	EX-01	5	23	19	10	26	2	15	34	43	58
2017	EX-02	0	17	25	8	42	0	8	18	55	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	2	11	15	26	36	2	8	14	69	100
2019	EX-01	3	7	16	20	45	1	7	11	71	69
2019	EX-02	0	11	11	53	16	0	11	12	76	19
2018	EX	2	12	19	21	36	1	8	16	63	89
2018	EX-01	2	17	17	21	33	2	9	21	60	58
2018	EX-02	0	6	11	33	44	0	6	6	82	18
2017	EX	3	4	11	25	46	3	10	7	80	81
2017	EX-01	2	5	10	24	43	4	12	8	80	58
2017	EX-02	0	0	8	33	50	0	8	0	91	12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	24	13	7	4	6	75	11	136
2019	EX-01	41	26	14	10	3	6	70	15	86
2019	EX-02	60	20	16	0	4	0	80	4	25
2019	EX-03	58	11	11	0	5	16	81	6	19
2018	EX	58	18	6	6	6	7	81	12	121
2018	EX-01	56	22	4	10	4	4	81	14	73
2018	EX-02	50	18	9	0	9	14	79	11	22

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment