2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	39	6	5	2	87	7	484
2019	AS-01	51	39	6	3	1	90	4	120
2019	AS-02	49	39	7	3	1	88	5	146
2019	AS-03	42	41	3	9	5	82	15	74
2019	AS-04	53	32	7	8	0	85	8	60
2019	AS-05	37	46	3	6	9	83	14	35
2019	AS-06	55	40	0	0	5	95	5	20
2019	AS-07	50	39	0	11	0	89	11	18
2017	AS	48	40	4	3	4	88	8	357
2017	AS-01	47	43	3	2	4	90	7	87
2017	AS-02	47	35	7	3	8	83	11	104
2017	AS-03	46	50	2	2	0	96	2	52
2017	AS-04	57	35	2	4	2	92	6	49
2017	AS-05	56	32	6	0	6	88	6	34
2017	AS-06	44	56	0	0	0	100	0	11
2017	AS-07	43	36	0	21	0	79	21	14
2014	AS	46	41	1	8	3	87	12	387
2014	AS-01	52	34	3	7	3	86	11	94
2014	AS-02	44	48	0	6	2	92	8	96
2014	AS-03	48	39	1	6	6	87	12	85
2014	AS-04	60	30	0	11	0	89	11	47
2014	AS-05	27	51	0	19	3	78	22	37
2014	AS-06	40	40	0	20	0	80	20	10
2014	AS-07	31	54	0	0	15	85	15	13
2011	AS	59	31	4	5	2	90	6	351
2011	AS-01	60	31	3	4	2	91	6	100
2011	AS-02	58	27	5	8	1	86	9	77
2011	AS-03	62	29	0	8	1	91	9	78
2011	AS-04	58	35	6	0	0	94	0	48
2011	AS-05	50	36	7	0	7	86	7	28
2011	AS-06	50	50	0	0	0	100	0	10
2008	AS	50	42	3	4	1	92	6	273
2008	AS-01	55	39	4	1	0	95	1	76
2008	AS-02	41	42	5	6	6	83	13	64
2008	AS-03	54	39	2	5	0	93	5	57
2008	AS-04	54	43	0	3	0	97	3	37
2008	AS-05	16	74	0	11	0	89	11	19
2008	AS-06	70	20	0	10	0	90	10	10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	61	24	5	6	4	1	85	10	484
2019	AS-01	56	33	5	3	2	2	91	4	120
2019	AS-02	64	19	5	6	5	0	84	12	146
2019	AS-03	55	27	3	13	3	0	81	16	75
2019	AS-04	63	19	7	8	3	0	81	12	59
2019	AS-05	66	17	6	6	3	3	85	9	35
2019	AS-06	70	15	0	10	5	0	85	15	20
2019	AS-07	61	22	6	0	6	6	88	6	18
2017	AS	60	23	6	7	4	0	82	11	357
2017	AS-01	65	18	7	6	5	0	83	10	87
2017	AS-02	58	23	7	8	5	0	81	12	104
2017	AS-03	63	27	4	4	2	0	90	6	52
2017	AS-04	65	22	4	6	2	0	88	8	49
2017	AS-05	47	26	6	15	6	0	74	21	34
2017	AS-06	63	28	9	0	0	0	91	0	11
2017	AS-07	43	21	7	14	14	0	64	29	14
2014	AS	57	26	6	8	3	1	83	11	387
2014	AS-01	63	24	3	5	3	1	88	9	94
2014	AS-02	53	31	8	6	1	0	84	7	96
2014	AS-03	60	22	6	8	4	0	82	12	85
2014	AS-04	57	21	11	6	2	2	80	9	47
2014	AS-05	51	35	3	8	3	0	86	11	37
2014	AS-06	30	30	0	30	10	0	60	40	10
2014	AS-07	54	0	0	23	23	0	54	46	13
2011	AS	63	21	7	6	3	1	84	9	351
2011	AS-01	60	14	13	9	4	0	74	13	100
2011	AS-02	66	23	4	3	3	1	91	5	77
2011	AS-03	67	23	5	3	3	0	90	5	78
2011	AS-04	65	23	2	6	4	0	88	10	48
2011	AS-05	50	29	11	7	4	0	79	11	28
2011	AS-06	60	30	10	0	0	0	90	0	10
2008	AS	58	26	4	8	3	1	85	11	273
2008	AS-01	55	32	1	8	1	3	89	9	76
2008	AS-02	61	27	2	6	3	2	89	10	64
2008	AS-03	63	14	7	14	2	0	77	16	57
2008	AS-04	54	30	8	3	5	0	84	8	37
2008	AS-05	47	37	11	0	5	0	84	5	19
2008	AS-06	70	30	0	0	0	0	100	0	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	30	6	8	4	0	81	12	481
2019	AS-01	57	27	7	9	0	0	84	9	119
2019	AS-02	50	34	7	5	5	0	84	10	146
2019	AS-03	43	36	7	8	5	0	80	14	74
2019	AS-04	62	20	7	8	3	0	82	12	60
2019	AS-05	42	30	0	12	15	0	73	27	33
2019	AS-06	55	25	10	5	5	0	80	10	20
2019	AS-07	39	44	0	11	6	0	83	17	18
2017	AS	49	33	7	8	3	0	82	11	355
2017	AS-01	51	33	6	10	0	0	84	10	87
2017	AS-02	49	31	9	6	6	0	80	12	103
2017	AS-03	40	42	4	13	0	0	83	13	52
2017	AS-04	55	27	10	4	4	0	82	8	49
2017	AS-05	47	29	12	3	9	0	76	12	34
2017	AS-06	53	47	0	0	0	0	100	0	11
2017	AS-07	38	46	8	8	0	0	85	8	13
2014	AS	54	29	6	8	4	0	83	11	387
2014	AS-01	53	31	5	5	5	0	84	11	94
2014	AS-02	51	28	4	13	4	0	79	17	96
2014	AS-03	65	22	2	6	4	1	88	10	85
2014	AS-04	57	26	9	9	0	0	83	9	47
2014	AS-05	35	49	8	3	5	0	84	8	37
2014	AS-06	50	20	20	10	0	0	70	10	10
2014	AS-07	54	31	8	8	0	0	85	8	13
2011	AS	58	28	4	8	3	0	85	11	352
2011	AS-01	51	35	5	7	2	0	86	9	100
2011	AS-02	55	28	5	6	5	0	83	12	78
2011	AS-03	63	22	4	12	0	0	85	12	78
2011	AS-04	69	19	4	6	2	0	88	8	48
2011	AS-05	50	32	4	11	4	0	82	14	28
2011	AS-06	50	50	0	0	0	0	100	0	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	37	14	9	4	2	72	14	482
2019	AS-01	37	37	11	13	3	0	74	15	119
2019	AS-02	30	44	13	6	4	2	76	11	145
2019	AS-03	31	33	21	9	3	3	66	12	75
2019	AS-04	39	29	14	10	7	2	69	17	59
2019	AS-05	29	29	14	11	11	6	61	24	35
2019	AS-06	45	40	10	0	5	0	85	5	20
2019	AS-07	44	33	11	11	0	0	78	11	18
2018	AS	28	43	11	13	4	2	72	17	379
2018	AS-01	31	39	10	14	4	1	71	18	77
2018	AS-02	25	44	8	16	4	4	72	20	114
2018	AS-03	22	50	12	9	6	1	73	15	68
2018	AS-04	27	47	10	12	2	2	75	15	49
2018	AS-05	40	23	13	17	7	0	63	23	30
2018	AS-06	41	35	18	6	0	0	76	6	17
2018	AS-07	14	57	14	14	0	0	71	14	14
2017	AS	34	38	11	10	6	0	73	16	357
2017	AS-01	32	39	16	13	0	0	72	13	87
2017	AS-02	31	33	11	14	12	0	64	25	104
2017	AS-03	34	46	6	6	8	0	81	13	52
2017	AS-04	41	37	12	6	4	0	77	10	49
2017	AS-05	35	35	18	9	3	0	71	12	34
2017	AS-06	63	37	0	0	0	0	100	0	11
2017	AS-07	36	50	0	0	7	7	92	8	14
2014	AS	37	41	8	8	5	1	79	13	387
2014	AS-01	43	30	9	10	7	2	74	17	94
2014	AS-02	29	52	6	5	7	0	81	13	96
2014	AS-03	38	44	6	7	5	1	82	12	85
2014	AS-04	45	32	9	13	2	0	77	15	47
2014	AS-05	41	43	11	5	0	0	84	5	37
2014	AS-06	30	40	20	10	0	0	70	10	10
2014	AS-07	38	46	8	8	0	0	85	8	13
2011	AS	44	38	7	7	3	1	82	10	351
2011	AS-01	45	33	7	7	5	2	80	12	99
2011	AS-02	38	46	6	8	0	1	86	8	78
2011	AS-03	44	37	8	6	4	1	82	10	78
2011	AS-04	48	38	6	4	4	0	85	8	48
2011	AS-05	32	43	14	11	0	0	75	11	28
2011	AS-06	50	50	0	0	0	0	100	0	10
2008	AS	30	40	10	12	6	1	71	19	273
2008	AS-01	29	37	13	14	4	3	68	19	76
2008	AS-02	30	36	14	9	11	0	66	20	64
2008	AS-03	32	49	4	12	2	2	82	14	57
2008	AS-04	46	32	3	14	5	0	78	19	37
2008	AS-05	16	42	11	16	16	0	58	32	19
2008	AS-06	10	60	10	10	10	0	70	20	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	33	7	4	3	0	0	85	7	482
2019	AS-01	57	31	10	2	0	0	1	88	2	120
2019	AS-02	49	37	7	3	4	0	0	86	7	146
2019	AS-03	42	32	10	10	7	0	0	74	16	73
2019	AS-04	59	29	5	7	0	0	0	88	7	59
2019	AS-05	51	34	6	3	6	0	0	86	9	35
2019	AS-06	60	35	0	0	5	0	0	95	5	20
2019	AS-07	56	28	6	11	0	0	0	83	11	18
2017	AS	53	37	7	3	1	0	0	89	4	354
2017	AS-01	57	34	7	2	0	0	0	91	2	86
2017	AS-02	47	34	12	5	3	0	0	80	8	103
2017	AS-03	45	53	2	0	0	0	0	98	0	51
2017	AS-04	61	29	6	4	0	0	0	90	4	49
2017	AS-05	53	38	6	0	3	0	0	91	3	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	64	29	7	0	0	0	0	93	0	14
2014	AS	49	36	6	5	3	1	0	86	8	387
2014	AS-01	54	31	5	3	4	1	1	87	8	94
2014	AS-02	43	45	6	6	0	0	0	88	6	96
2014	AS-03	60	26	5	2	7	0	0	86	9	85
2014	AS-04	45	38	9	9	0	0	0	83	9	47
2014	AS-05	46	49	0	3	3	0	0	95	5	37
2014	AS-06	30	40	10	20	0	0	0	70	20	10
2014	AS-07	46	15	23	8	8	0	0	62	15	13

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	30	8	7	3	0	0	82	10	483
2019	AS-01	53	31	8	7	0	1	0	85	7	119
2019	AS-02	49	35	5	6	6	0	0	84	11	145
2019	AS-03	41	27	13	13	5	0	0	68	19	75
2019	AS-04	57	28	10	5	0	0	0	85	5	60
2019	AS-05	60	23	9	3	6	0	0	83	9	35
2019	AS-06	60	35	0	0	5	0	0	95	5	20
2019	AS-07	67	22	0	11	0	0	0	89	11	18
2018	AS	50	29	9	5	6	0	0	79	11	379
2018	AS-01	48	21	10	10	9	0	1	70	20	77
2018	AS-02	50	31	10	4	5	1	0	81	9	114
2018	AS-03	41	35	10	7	6	0	0	76	13	68
2018	AS-04	48	35	10	0	6	0	0	83	6	48
2018	AS-05	68	23	10	0	0	0	0	90	0	31
2018	AS-06	65	12	0	18	6	0	0	76	24	17
2018	AS-07	36	50	7	0	7	0	0	86	7	14
2017	AS	47	33	10	5	6	0	0	80	11	357
2017	AS-01	46	36	11	3	2	0	1	83	6	87
2017	AS-02	44	29	8	9	11	0	0	73	19	104
2017	AS-03	44	38	13	0	4	0	0	83	4	52
2017	AS-04	61	22	8	8	0	0	0	84	8	49
2017	AS-05	44	35	12	6	3	0	0	79	9	34
2017	AS-06	35	56	9	0	0	0	0	91	0	11
2017	AS-07	50	29	7	0	14	0	0	79	14	14
2014	AS	43	38	9	5	4	0	0	81	10	387
2014	AS-01	51	26	13	4	5	0	1	77	10	94
2014	AS-02	42	40	7	6	4	1	0	82	11	96
2014	AS-03	45	39	5	8	4	0	0	84	12	85
2014	AS-04	38	47	9	6	0	0	0	85	6	47
2014	AS-05	35	49	14	3	0	0	0	84	3	37
2014	AS-06	30	40	20	0	10	0	0	70	10	10
2014	AS-07	31	38	0	0	31	0	0	69	31	13
2011	AS	53	30	8	5	3	0	1	84	8	351
2011	AS-01	49	31	10	3	6	0	1	81	9	100
2011	AS-02	47	36	9	5	1	0	1	84	7	77
2011	AS-03	60	27	6	6	0	0	0	87	6	78
2011	AS-04	67	21	0	8	4	0	0	88	13	48
2011	AS-05	39	39	14	4	4	0	0	79	7	28
2011	AS-06	70	30	0	0	0	0	0	100	0	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	39	11	7	4	0	0	78	12	485
2019	AS-01	31	38	21	8	2	0	0	69	10	120
2019	AS-02	38	42	8	8	5	0	0	80	12	146
2019	AS-03	28	52	9	8	3	0	0	80	11	75
2019	AS-04	53	32	8	5	2	0	0	85	7	60
2019	AS-05	46	29	3	9	14	0	0	74	23	35
2019	AS-06	60	35	0	0	5	0	0	95	5	20
2019	AS-07	67	17	6	6	6	0	0	83	11	18
2018	AS	35	40	12	7	6	0	0	75	13	378
2018	AS-01	25	39	16	13	7	0	0	64	20	76
2018	AS-02	33	41	15	4	7	0	0	73	12	113
2018	AS-03	37	40	10	7	6	0	0	76	13	68
2018	AS-04	35	49	6	6	4	0	0	84	10	49
2018	AS-05	42	39	10	3	6	0	0	81	10	31
2018	AS-06	65	18	12	0	6	0	0	82	6	17
2018	AS-07	36	36	7	7	14	0	0	71	21	14
2017	AS	31	45	12	9	3	0	0	76	12	355
2017	AS-01	30	46	14	7	2	0	1	77	9	87
2017	AS-02	26	42	17	11	5	0	0	68	16	103
2017	AS-03	35	46	15	4	0	0	0	81	4	52
2017	AS-04	41	47	4	8	0	0	0	88	8	49
2017	AS-05	30	48	9	6	6	0	0	79	12	33
2017	AS-06	44	37	9	0	9	0	0	81	9	11
2017	AS-07	36	36	0	29	0	0	0	71	29	14
2014	AS	34	41	13	8	3	0	0	75	11	387
2014	AS-01	32	33	20	10	5	0	0	65	15	94
2014	AS-02	32	48	10	5	4	0	0	80	9	96
2014	AS-03	34	42	13	8	2	0	0	76	11	85
2014	AS-04	40	40	9	6	4	0	0	81	11	47
2014	AS-05	38	51	3	8	0	0	0	89	8	37
2014	AS-06	30	40	20	10	0	0	0	70	10	10
2014	AS-07	38	31	15	15	0	0	0	69	15	13
2011	AS	40	38	10	6	5	0	0	78	11	349
2011	AS-01	31	38	17	6	7	0	0	70	13	99
2011	AS-02	31	48	8	5	8	0	0	79	13	77
2011	AS-03	50	35	8	5	1	1	0	86	6	78
2011	AS-04	51	34	4	6	4	0	0	85	11	47
2011	AS-05	39	36	4	14	7	0	0	75	21	28
2011	AS-06	40	40	20	0	0	0	0	80	0	10
2008	AS	36	42	12	7	4	0	0	78	11	272
2008	AS-01	30	46	12	9	3	0	0	76	12	76
2008	AS-02	30	41	17	5	8	0	0	70	13	64
2008	AS-03	42	39	14	5	0	0	0	81	5	57
2008	AS-04	50	42	0	8	0	0	0	92	8	36
2008	AS-05	21	47	11	11	11	0	0	68	21	19
2008	AS-06	50	40	0	0	10	0	0	90	10	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	34	12	8	5	0	0	74	13	483
2019	AS-01	43	27	18	8	4	0	0	70	13	120
2019	AS-02	41	34	14	5	5	0	0	75	10	146
2019	AS-03	27	41	11	13	8	0	0	68	21	75
2019	AS-04	48	36	7	7	2	0	0	84	9	58
2019	AS-05	37	31	9	11	9	0	3	71	21	35
2019	AS-06	50	35	5	5	5	0	0	85	10	20
2019	AS-07	39	44	6	11	0	0	0	83	11	18
2018	AS	36	34	14	9	6	0	0	70	15	379
2018	AS-01	27	39	17	9	8	0	0	66	17	77
2018	AS-02	37	28	18	8	9	0	1	65	17	114
2018	AS-03	29	49	7	9	6	0	0	78	15	68
2018	AS-04	49	31	12	6	2	0	0	80	8	49
2018	AS-05	45	26	16	10	3	0	0	71	13	31
2018	AS-06	44	19	6	31	0	0	0	63	31	16
2018	AS-07	43	21	21	0	14	0	0	64	14	14
2017	AS	35	35	14	9	6	0	1	70	15	355
2017	AS-01	36	38	16	8	1	0	1	75	9	87
2017	AS-02	30	31	12	16	11	1	0	62	27	103
2017	AS-03	40	34	10	8	8	0	0	75	16	52
2017	AS-04	37	45	14	0	4	0	0	82	4	49
2017	AS-05	30	30	18	12	6	0	3	63	19	33
2017	AS-06	63	9	28	0	0	0	0	72	0	11
2017	AS-07	36	29	14	14	7	0	0	64	21	14
2014	AS	38	34	12	11	5	0	0	72	16	387
2014	AS-01	43	27	15	10	6	0	0	69	16	94
2014	AS-02	30	35	15	10	8	0	1	66	19	96
2014	AS-03	40	31	11	13	6	0	0	71	19	85
2014	AS-04	43	43	9	2	2	2	0	87	4	47
2014	AS-05	43	38	8	11	0	0	0	81	11	37
2014	AS-06	20	40	10	30	0	0	0	60	30	10
2014	AS-07	31	38	8	23	0	0	0	69	23	13
2011	AS	39	34	12	9	6	0	0	73	15	352
2011	AS-01	40	34	12	6	8	0	0	74	14	100
2011	AS-02	33	35	14	12	6	0	0	68	18	78
2011	AS-03	47	32	9	6	4	0	1	81	10	78
2011	AS-04	44	38	13	4	2	0	0	81	6	48
2011	AS-05	32	25	11	18	14	0	0	57	32	28
2011	AS-06	40	40	20	0	0	0	0	80	0	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	41	9	10	3	0	78	13	479
2019	AS-01	37	42	10	8	3	0	79	11	119
2019	AS-02	40	38	9	10	4	0	77	14	146
2019	AS-03	34	41	8	15	1	0	75	16	73
2019	AS-04	40	41	5	10	3	0	81	14	58
2019	AS-05	32	38	6	18	6	0	71	24	34
2019	AS-06	40	45	10	0	5	0	85	5	20
2019	AS-07	44	56	0	0	0	0	100	0	18
2018	AS	31	38	15	11	5	0	69	16	376
2018	AS-01	29	36	18	11	7	0	64	17	76
2018	AS-02	31	30	19	13	6	0	61	19	113
2018	AS-03	25	57	7	3	6	1	83	9	67
2018	AS-04	35	33	15	17	0	0	69	17	48
2018	AS-05	23	48	16	10	3	0	71	13	31
2018	AS-06	47	41	6	6	0	0	88	6	17
2018	AS-07	21	14	21	29	14	0	36	43	14
2017	AS	30	45	11	11	3	0	75	14	355
2017	AS-01	30	50	9	7	3	0	81	10	87
2017	AS-02	29	40	9	14	8	0	69	22	104
2017	AS-03	35	47	6	12	0	0	82	12	51
2017	AS-04	35	41	14	10	0	0	76	10	49
2017	AS-05	27	39	24	6	3	0	67	9	33
2017	AS-06	53	37	9	0	0	0	91	0	11
2017	AS-07	7	57	7	29	0	0	64	29	14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	36	9	4	3	0	0	84	6	479
2019	AS-01	43	37	12	4	3	1	1	81	7	120
2019	AS-02	47	36	9	4	3	0	0	83	8	143
2019	AS-03	45	42	8	4	1	0	0	86	5	74
2019	AS-04	50	38	10	2	0	0	0	88	2	58
2019	AS-05	57	23	6	11	3	0	0	80	14	35
2019	AS-06	65	25	5	0	5	0	0	90	5	20
2019	AS-07	67	28	6	0	0	0	0	94	0	18
2018	AS	47	37	10	4	2	0	0	84	6	378
2018	AS-01	45	30	17	5	1	0	1	76	7	77
2018	AS-02	42	36	12	6	4	0	0	79	10	113
2018	AS-03	42	48	9	0	1	0	0	90	1	67
2018	AS-04	55	35	8	2	0	0	0	90	2	49
2018	AS-05	48	42	6	3	0	0	0	90	3	31
2018	AS-06	59	24	6	12	0	0	0	82	12	17
2018	AS-07	43	43	0	7	7	0	0	86	14	14
2017	AS	41	42	8	4	4	0	0	84	8	355
2017	AS-01	38	46	13	1	2	0	0	84	3	86
2017	AS-02	36	39	9	7	9	0	1	76	16	104
2017	AS-03	46	44	6	4	0	0	0	90	4	52
2017	AS-04	51	37	4	6	2	0	0	88	8	49
2017	AS-05	45	39	12	0	3	0	0	85	3	33
2017	AS-06	37	53	0	9	0	0	0	91	9	11
2017	AS-07	50	43	0	7	0	0	0	93	7	14
2014	AS	43	39	10	4	3	1	1	83	7	386
2014	AS-01	44	32	14	2	6	0	1	77	9	93
2014	AS-02	40	42	9	4	3	2	0	83	7	96
2014	AS-03	47	35	8	7	2	0	0	82	9	85
2014	AS-04	49	43	6	2	0	0	0	91	2	47
2014	AS-05	38	54	8	0	0	0	0	92	0	37
2014	AS-06	20	50	10	20	0	0	0	70	20	10
2014	AS-07	46	31	8	8	0	0	8	83	8	13
2011	AS	47	34	12	3	3	1	0	82	6	352
2011	AS-01	40	32	17	3	5	3	0	74	8	100
2011	AS-02	49	31	14	5	1	0	0	79	6	78
2011	AS-03	55	33	6	3	1	0	1	90	4	78
2011	AS-04	48	40	10	2	0	0	0	88	2	48
2011	AS-05	39	46	7	7	0	0	0	86	7	28
2011	AS-06	50	50	0	0	0	0	0	100	0	10
2008	AS	45	39	9	4	1	1	0	85	6	273
2008	AS-01	38	49	5	5	1	1	0	88	7	76
2008	AS-02	41	36	13	6	3	2	0	78	10	64
2008	AS-03	46	39	11	2	0	2	2	87	2	57
2008	AS-04	54	38	8	0	0	0	0	92	0	37
2008	AS-05	42	47	5	5	0	0	0	89	5	19
2008	AS-06	60	0	20	10	10	0	0	60	20	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	44	30	12	8	5	0	0	74	13	483
2019	AS-01	42	31	15	9	2	0	1	74	11	119
2019	AS-02	44	31	12	6	8	0	0	75	14	146
2019	AS-03	36	31	17	9	7	0	0	67	16	75
2019	AS-04	53	32	8	5	2	0	0	85	7	59
2019	AS-05	49	20	3	17	11	0	0	69	29	35
2019	AS-06	55	35	5	0	5	0	0	90	5	20
2019	AS-07	50	22	22	6	0	0	0	72	6	18
2018	AS	37	36	13	9	5	0	0	73	14	377
2018	AS-01	32	39	16	10	3	0	0	71	13	77
2018	AS-02	30	35	18	8	8	1	0	66	16	113
2018	AS-03	37	39	10	9	4	0	0	76	13	67
2018	AS-04	50	38	6	6	0	0	0	88	6	48
2018	AS-05	39	32	16	6	6	0	0	71	13	31
2018	AS-06	59	18	6	18	0	0	0	76	18	17
2018	AS-07	36	29	7	21	7	0	0	64	29	14
2017	AS	35	37	12	9	7	0	0	72	16	354
2017	AS-01	33	46	9	9	2	0	1	79	12	86
2017	AS-02	29	31	17	10	14	0	0	60	23	103
2017	AS-03	40	40	8	6	6	0	0	81	12	52
2017	AS-04	47	35	10	6	2	0	0	82	8	49
2017	AS-05	30	36	15	6	12	0	0	67	18	33
2017	AS-06	63	19	9	9	0	0	0	81	9	11
2017	AS-07	36	29	14	21	0	0	0	64	21	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	30	10	4	2	0	0	85	5	481
2019	AS-01	50	27	18	5	1	0	0	77	6	120
2019	AS-02	51	37	8	1	3	1	0	88	4	146
2019	AS-03	50	35	11	3	1	0	0	85	4	74
2019	AS-04	69	21	9	2	0	0	0	90	2	58
2019	AS-05	60	20	3	14	3	0	0	80	17	35
2019	AS-06	65	30	0	0	5	0	0	95	5	20
2019	AS-07	67	28	6	0	0	0	0	94	0	18
2018	AS	52	31	10	5	1	0	0	83	7	377
2018	AS-01	48	30	12	9	1	0	0	78	10	77
2018	AS-02	51	31	10	6	2	0	0	82	8	112
2018	AS-03	51	31	16	1	0	0	0	82	1	67
2018	AS-04	53	35	6	4	2	0	0	88	6	49
2018	AS-05	45	45	10	0	0	0	0	90	0	31
2018	AS-06	59	24	12	6	0	0	0	82	6	17
2018	AS-07	50	29	0	14	7	0	0	79	21	14
2017	AS	53	33	9	3	2	0	0	86	5	356
2017	AS-01	53	32	11	3	0	0	1	86	3	87
2017	AS-02	46	36	10	4	5	0	0	82	9	104
2017	AS-03	56	34	10	0	0	0	0	90	0	52
2017	AS-04	69	25	6	0	0	0	0	94	0	49
2017	AS-05	48	33	9	3	6	0	0	82	9	33
2017	AS-06	53	37	9	0	0	0	0	91	0	11
2017	AS-07	57	21	14	7	0	0	0	79	7	14
2014	AS	65	26	7	1	1	0	0	90	2	387
2014	AS-01	64	23	7	2	3	0	0	87	5	94
2014	AS-02	67	25	6	1	1	0	0	92	2	96
2014	AS-03	62	29	7	0	1	0	0	92	1	85
2014	AS-04	70	19	11	0	0	0	0	89	0	47
2014	AS-05	68	32	0	0	0	0	0	100	0	37
2014	AS-06	60	30	10	0	0	0	0	90	0	10
2014	AS-07	62	23	15	0	0	0	0	85	0	13
2011	AS	65	24	7	2	3	0	0	88	4	352
2011	AS-01	56	21	16	1	6	0	0	77	7	100
2011	AS-02	60	31	5	1	3	0	0	91	4	78
2011	AS-03	74	23	1	1	0	0	0	97	1	78
2011	AS-04	73	19	2	6	0	0	0	92	6	48
2011	AS-05	61	25	14	0	0	0	0	86	0	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	34	14	6	4	1	1	75	11	479
2019	AS-01	38	31	22	6	1	1	2	71	7	116
2019	AS-02	43	30	14	8	5	1	0	73	13	145
2019	AS-03	35	41	13	3	7	0	1	77	9	75
2019	AS-04	39	49	8	2	2	0	0	88	3	59
2019	AS-05	46	20	9	14	11	0	0	66	26	35
2019	AS-06	55	30	5	5	5	0	0	85	10	20
2019	AS-07	33	44	6	17	0	0	0	78	17	18
2018	AS	37	36	14	9	5	0	1	73	14	376
2018	AS-01	34	27	19	10	8	0	1	62	18	77
2018	AS-02	35	31	14	13	5	0	1	67	19	112
2018	AS-03	27	48	16	4	4	0	0	75	9	67
2018	AS-04	43	45	6	4	2	0	0	88	6	49
2018	AS-05	37	40	17	3	3	0	0	77	7	30
2018	AS-06	65	18	0	6	12	0	0	82	18	17
2018	AS-07	36	43	7	14	0	0	0	79	14	14
2017	AS	36	42	11	6	5	0	1	78	10	356
2017	AS-01	35	44	15	3	2	0	1	79	6	87
2017	AS-02	30	36	15	8	11	1	0	66	19	104
2017	AS-03	35	50	8	2	4	0	2	86	6	52
2017	AS-04	47	41	6	4	2	0	0	88	6	49
2017	AS-05	39	39	9	9	3	0	0	79	12	33
2017	AS-06	37	53	0	9	0	0	0	91	9	11
2017	AS-07	43	43	7	7	0	0	0	86	7	14
2014	AS	33	41	12	9	5	0	0	75	14	387
2014	AS-01	34	31	18	10	6	1	0	66	16	94
2014	AS-02	27	48	8	7	9	0	0	75	17	96
2014	AS-03	33	44	12	9	2	0	0	76	12	85
2014	AS-04	47	34	13	6	0	0	0	81	6	47
2014	AS-05	32	54	3	11	0	0	0	86	11	37
2014	AS-06	10	50	20	20	0	0	0	60	20	10
2014	AS-07	46	31	0	15	8	0	0	77	23	13
2011	AS	43	37	9	6	5	0	0	81	11	352
2011	AS-01	38	35	16	4	6	0	1	74	10	100
2011	AS-02	32	44	12	9	4	0	0	76	13	78
2011	AS-03	53	35	3	6	4	0	0	87	10	78
2011	AS-04	48	44	6	2	0	0	0	92	2	48
2011	AS-05	50	25	0	14	7	4	0	78	22	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	29	14	5	3	0	78	8	480
2019	AS-01	52	29	13	5	0	1	82	5	117
2019	AS-02	47	28	16	4	4	0	75	8	146
2019	AS-03	42	36	9	5	7	0	78	12	74
2019	AS-04	53	34	12	2	0	0	86	2	59
2019	AS-05	49	11	20	14	6	0	60	20	35
2019	AS-06	60	30	5	0	5	0	90	5	20
2019	AS-07	50	28	17	6	0	0	78	6	18
2018	AS	43	32	16	6	2	1	76	9	375
2018	AS-01	38	27	26	8	1	0	65	9	77
2018	AS-02	40	32	15	7	4	2	73	12	113
2018	AS-03	44	41	11	3	2	0	85	5	66
2018	AS-04	47	35	14	2	2	0	82	4	49
2018	AS-05	37	40	20	0	3	0	77	3	30
2018	AS-06	81	6	6	6	0	0	88	6	16
2018	AS-07	36	29	0	36	0	0	64	36	14
2017	AS	45	33	13	5	3	0	78	9	356
2017	AS-01	45	34	16	5	1	0	79	6	87
2017	AS-02	37	27	21	8	7	0	64	15	104
2017	AS-03	44	38	8	6	4	0	83	10	52
2017	AS-04	55	35	6	2	2	0	90	4	49
2017	AS-05	45	42	3	6	3	0	88	9	33
2017	AS-06	65	35	0	0	0	0	100	0	11
2017	AS-07	43	43	14	0	0	0	86	0	14
2014	AS	39	41	11	5	4	0	80	9	387
2014	AS-01	46	31	14	5	4	0	77	10	94
2014	AS-02	29	46	11	7	6	0	75	14	96
2014	AS-03	42	41	11	6	0	0	84	6	85
2014	AS-04	43	40	9	2	6	0	83	9	47
2014	AS-05	43	51	3	3	0	0	95	3	37
2014	AS-06	10	70	10	10	0	0	80	10	10
2014	AS-07	54	23	8	8	8	0	77	15	13

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	39	10	6	2	0	0	81	9	474
2019	AS-01	45	37	12	5	0	1	0	83	5	118
2019	AS-02	44	38	8	5	4	1	0	83	9	142
2019	AS-03	33	45	15	5	1	0	0	78	7	73
2019	AS-04	45	40	5	9	2	0	0	84	10	58
2019	AS-05	31	46	9	6	6	0	3	79	12	35
2019	AS-06	50	35	5	5	5	0	0	85	10	20
2019	AS-07	41	35	6	18	0	0	0	76	18	17
2018	AS	33	37	17	9	3	0	1	71	12	375
2018	AS-01	32	32	25	8	4	0	0	63	12	76
2018	AS-02	30	37	17	11	4	0	2	68	15	112
2018	AS-03	33	52	8	5	3	0	0	85	8	66
2018	AS-04	31	43	14	10	2	0	0	73	12	49
2018	AS-05	35	35	23	0	6	0	0	71	6	31
2018	AS-06	65	6	12	18	0	0	0	71	18	17
2018	AS-07	14	36	29	21	0	0	0	50	21	14
2017	AS	42	36	12	6	4	0	1	78	10	356
2017	AS-01	47	36	11	1	2	1	1	85	3	87
2017	AS-02	34	35	17	5	10	0	0	68	14	104
2017	AS-03	42	38	9	10	0	0	0	81	10	52
2017	AS-04	43	43	6	8	0	0	0	86	8	49
2017	AS-05	39	33	18	6	3	0	0	73	9	33
2017	AS-06	72	9	9	9	0	0	0	81	9	11
2017	AS-07	43	43	0	7	0	0	7	92	8	14
2014	AS	40	39	9	8	3	0	0	79	11	387
2014	AS-01	47	33	14	2	4	0	0	80	6	94
2014	AS-02	31	46	8	9	3	1	1	79	13	96
2014	AS-03	38	41	11	8	2	0	0	79	11	85
2014	AS-04	53	26	9	11	2	0	0	79	13	47
2014	AS-05	43	43	3	8	3	0	0	86	11	37
2014	AS-06	20	50	0	30	0	0	0	70	30	10
2014	AS-07	38	38	8	8	8	0	0	77	15	13
2011	AS	51	34	7	6	2	0	1	85	8	351
2011	AS-01	47	32	11	4	4	1	1	81	8	100
2011	AS-02	44	45	6	3	0	0	1	91	3	77
2011	AS-03	64	23	4	6	3	0	0	87	9	78
2011	AS-04	56	27	6	10	0	0	0	83	10	48
2011	AS-05	36	43	4	18	0	0	0	79	18	28
2011	AS-06	50	50	0	0	0	0	0	100	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	33	10	4	3	0	0	83	7	484
2019	AS-01	44	38	12	4	1	1	0	83	5	120
2019	AS-02	51	29	11	3	5	0	0	81	8	146
2019	AS-03	46	39	7	4	4	0	0	85	8	74
2019	AS-04	53	32	13	2	0	0	0	85	2	60
2019	AS-05	51	26	3	11	9	0	0	77	20	35
2019	AS-06	65	30	0	0	5	0	0	95	5	20
2019	AS-07	56	28	11	6	0	0	0	83	6	18
2018	AS	41	36	13	9	2	0	0	76	11	377
2018	AS-01	34	35	17	13	1	0	0	69	14	77
2018	AS-02	35	42	12	9	2	0	0	77	11	113
2018	AS-03	42	30	15	7	6	0	0	72	13	67
2018	AS-04	43	41	10	6	0	0	0	84	6	49
2018	AS-05	48	29	13	10	0	0	0	77	10	31
2018	AS-06	63	19	13	6	0	0	0	81	6	16
2018	AS-07	36	43	0	14	7	0	0	79	21	14
2017	AS	41	38	12	6	2	0	0	79	8	354
2017	AS-01	43	40	9	6	1	0	1	84	7	86
2017	AS-02	35	35	17	10	4	0	0	69	14	104
2017	AS-03	42	42	10	6	0	0	0	85	6	52
2017	AS-04	52	38	6	4	0	0	0	90	4	48
2017	AS-05	39	36	15	6	3	0	0	76	9	33
2017	AS-06	44	47	9	0	0	0	0	91	0	11
2017	AS-07	50	29	14	0	7	0	0	79	7	14
2014	AS	44	35	14	3	3	0	0	80	6	387
2014	AS-01	43	29	21	3	4	0	0	71	7	94
2014	AS-02	45	35	11	4	4	0	0	80	8	96
2014	AS-03	47	36	11	2	4	0	0	84	6	85
2014	AS-04	51	32	13	2	2	0	0	83	4	47
2014	AS-05	35	57	5	3	0	0	0	92	3	37
2014	AS-06	50	30	20	0	0	0	0	80	0	10
2014	AS-07	46	31	8	8	8	0	0	77	15	13
2011	AS	46	38	8	5	3	0	0	83	8	351
2011	AS-01	42	34	16	4	4	0	0	76	8	100
2011	AS-02	39	44	4	8	5	0	0	83	13	77
2011	AS-03	51	40	4	4	1	0	0	91	5	78
2011	AS-04	56	29	6	4	4	0	0	85	8	48
2011	AS-05	36	46	11	7	0	0	0	82	7	28
2011	AS-06	40	60	0	0	0	0	0	100	0	10
2008	AS	41	43	9	4	3	0	0	84	7	273
2008	AS-01	37	43	12	5	3	0	0	80	8	76
2008	AS-02	39	41	9	5	6	0	0	80	11	64
2008	AS-03	44	46	11	0	0	0	0	89	0	57
2008	AS-04	54	41	0	5	0	0	0	95	5	37
2008	AS-05	16	63	5	5	11	0	0	79	16	19
2008	AS-06	60	30	0	10	0	0	0	90	10	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	33	19	5	2	0	75	7	479
2019	AS-01	50	31	17	1	1	0	81	2	117
2019	AS-02	46	34	16	3	1	0	80	4	144
2019	AS-03	45	38	12	4	1	0	82	5	74
2019	AS-04	28	32	27	8	5	0	60	13	60
2019	AS-05	31	37	20	9	3	0	69	11	35
2019	AS-06	15	30	40	15	0	0	45	15	20
2019	AS-07	28	33	22	6	11	0	61	17	18
2018	AS	41	31	19	7	2	0	72	9	381
2018	AS-01	55	23	17	4	1	0	78	5	78
2018	AS-02	38	32	23	4	3	0	70	7	113
2018	AS-03	46	32	13	7	1	0	78	9	68
2018	AS-04	39	29	16	16	0	0	67	16	49
2018	AS-05	34	28	34	3	0	0	63	3	32
2018	AS-06	6	59	6	24	6	0	65	29	17
2018	AS-07	36	29	21	7	7	0	64	14	14
2017	AS	35	40	16	6	2	1	76	9	357
2017	AS-01	44	38	11	6	0	1	83	6	87
2017	AS-02	35	46	12	5	3	0	81	8	104
2017	AS-03	38	37	16	6	4	0	75	10	52
2017	AS-04	27	35	23	14	2	0	61	16	49
2017	AS-05	41	35	21	0	0	3	79	0	34
2017	AS-06	0	56	25	19	0	0	56	19	11
2017	AS-07	29	29	36	0	7	0	57	7	14
2014	AS	35	32	19	7	5	1	68	13	387
2014	AS-01	50	23	17	6	3	0	73	10	94
2014	AS-02	32	34	23	5	5	0	67	10	96
2014	AS-03	36	35	13	7	8	0	72	15	85
2014	AS-04	26	47	17	9	0	2	74	9	47
2014	AS-05	22	30	30	8	8	3	53	17	37
2014	AS-06	20	50	20	10	0	0	70	10	10
2014	AS-07	31	0	31	15	23	0	31	38	13
2011	AS	45	33	12	6	3	1	79	9	352
2011	AS-01	49	33	11	4	2	1	83	6	100
2011	AS-02	49	27	18	1	5	0	76	6	78
2011	AS-03	46	37	8	5	3	1	84	8	78
2011	AS-04	35	42	13	10	0	0	77	10	48
2011	AS-05	39	32	14	11	4	0	71	14	28
2011	AS-06	40	40	10	10	0	0	80	10	10
2008	AS	31	37	20	7	5	0	68	12	273
2008	AS-01	37	41	14	4	3	1	79	7	76
2008	AS-02	34	34	14	8	9	0	69	17	64
2008	AS-03	40	35	18	4	4	0	75	7	57
2008	AS-04	14	46	30	8	3	0	59	11	37
2008	AS-05	16	32	37	5	11	0	47	16	19
2008	AS-06	20	30	30	10	10	0	50	20	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	9	24	35	21	9	0	2	30	34	483
2019	AS-01	4	28	33	22	11	0	3	33	33	120
2019	AS-02	6	21	38	23	8	0	3	32	29	145
2019	AS-03	20	26	22	22	11	0	0	32	46	74
2019	AS-04	12	23	43	12	10	0	0	22	35	60
2019	AS-05	14	20	34	20	6	0	6	27	36	35
2019	AS-06	5	20	50	25	0	0	0	25	25	20
2019	AS-07	0	28	39	22	6	0	6	29	29	18
2018	AS	13	30	32	15	7	0	2	23	44	378
2018	AS-01	9	25	31	19	10	1	4	32	36	77
2018	AS-02	14	32	35	13	4	0	1	18	46	113
2018	AS-03	13	25	31	15	12	0	3	28	40	67
2018	AS-04	18	43	24	8	6	0	0	14	61	49
2018	AS-05	6	41	31	16	3	0	3	19	48	32
2018	AS-06	6	29	47	12	6	0	0	18	35	17
2018	AS-07	21	14	43	21	0	0	0	21	36	14
2017	AS	10	30	35	12	7	1	5	20	43	355
2017	AS-01	7	24	35	16	12	1	5	30	33	86
2017	AS-02	12	33	33	9	6	1	7	16	48	103
2017	AS-03	10	25	38	17	8	0	2	25	35	52
2017	AS-04	14	39	37	8	2	0	0	10	53	49
2017	AS-05	18	24	41	6	3	0	9	10	45	34
2017	AS-06	0	53	37	9	0	0	0	9	53	11
2017	AS-07	7	29	29	14	7	0	14	25	42	14
2014	AS	12	29	32	17	6	0	3	24	43	387
2014	AS-01	9	24	29	19	12	1	6	33	36	94
2014	AS-02	10	38	33	13	3	0	3	16	49	96
2014	AS-03	15	24	27	25	7	0	2	33	40	85
2014	AS-04	9	30	36	19	2	0	4	22	40	47
2014	AS-05	19	35	30	8	8	0	0	16	54	37
2014	AS-06	10	20	60	10	0	0	0	10	30	10
2014	AS-07	23	31	31	8	8	0	0	15	54	13
2011	AS	10	25	31	19	9	2	4	30	38	349
2011	AS-01	6	22	23	24	13	5	5	42	32	98
2011	AS-02	10	27	31	22	5	1	3	28	39	77
2011	AS-03	13	17	40	18	9	0	4	28	31	78
2011	AS-04	13	31	35	4	15	0	2	19	45	48
2011	AS-05	14	46	21	11	0	4	4	12	65	28
2011	AS-06	10	10	40	20	10	0	10	33	22	10
2008	AS	13	31	32	16	4	0	3	21	45	271
2008	AS-01	8	23	36	15	9	1	8	26	34	75
2008	AS-02	19	33	34	14	0	0	0	14	52	64
2008	AS-03	9	26	39	21	5	0	0	26	35	57
2008	AS-04	16	41	24	14	3	0	3	17	58	37
2008	AS-05	26	42	16	5	5	0	5	11	72	19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	7	14	27	30	16	1	5	48	23	476
2019	AS-01	5	10	29	29	20	1	6	53	16	119
2019	AS-02	6	12	32	26	18	1	6	47	20	142
2019	AS-03	10	12	26	36	12	3	1	50	23	73
2019	AS-04	10	21	22	24	16	2	5	43	33	58
2019	AS-05	14	11	14	40	14	0	6	58	27	35
2019	AS-06	5	15	40	35	5	0	0	40	20	20
2019	AS-07	0	39	17	28	11	0	6	41	41	18
2018	AS	8	20	28	22	15	3	3	39	30	379
2018	AS-01	5	14	28	26	18	6	3	48	21	78
2018	AS-02	11	20	26	22	15	3	4	40	33	113
2018	AS-03	6	16	30	21	18	3	6	43	25	67
2018	AS-04	10	29	31	20	6	4	0	28	40	49
2018	AS-05	10	29	26	19	13	0	3	33	40	31
2018	AS-06	0	29	35	18	18	0	0	35	29	17
2018	AS-07	21	21	36	21	0	0	0	21	43	14
2017	AS	8	17	29	20	14	3	9	39	28	353
2017	AS-01	5	11	18	25	24	9	8	59	19	86
2017	AS-02	9	21	32	17	8	2	11	29	35	103
2017	AS-03	12	12	29	15	23	2	8	42	26	52
2017	AS-04	8	27	33	15	8	2	6	25	39	48
2017	AS-05	9	21	29	24	6	0	12	33	33	34
2017	AS-06	0	0	62	28	10	0	0	38	0	10
2017	AS-07	7	14	36	21	7	0	14	33	25	14
2014	AS	12	19	28	21	12	2	6	36	33	387
2014	AS-01	6	15	26	21	19	2	11	46	24	94
2014	AS-02	9	24	26	19	9	4	8	32	38	96
2014	AS-03	12	16	27	26	13	1	5	41	30	85
2014	AS-04	17	19	36	19	2	0	6	23	39	47
2014	AS-05	16	22	35	16	11	0	0	27	38	37
2014	AS-06	10	20	30	30	0	10	0	33	33	10
2014	AS-07	38	15	8	23	15	0	0	38	54	13
2011	AS	7	11	25	28	18	3	7	52	20	350
2011	AS-01	7	11	16	28	24	5	8	60	21	99
2011	AS-02	9	10	25	32	16	3	5	52	21	77
2011	AS-03	8	8	28	33	15	3	5	53	17	78
2011	AS-04	4	10	38	21	17	0	10	42	16	48
2011	AS-05	7	21	25	25	4	4	14	35	35	28
2011	AS-06	10	0	30	10	40	0	10	56	11	10
2008	AS	10	22	28	23	10	2	6	35	35	271
2008	AS-01	11	15	33	17	12	3	9	33	29	75
2008	AS-02	13	25	19	31	6	3	3	40	40	64
2008	AS-03	11	12	37	25	14	0	2	39	23	57
2008	AS-04	8	41	22	11	5	3	11	19	56	37
2008	AS-05	16	26	21	21	11	0	5	33	44	19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	13	22	33	18	8	2	3	28	37	480
2019	AS-01	14	19	31	20	10	1	5	32	35	120
2019	AS-02	10	24	34	17	10	2	3	28	36	143
2019	AS-03	14	18	38	18	7	4	3	26	33	74
2019	AS-04	15	24	31	17	7	3	3	25	42	59
2019	AS-05	20	31	17	26	3	0	3	29	53	35
2019	AS-06	0	25	40	25	10	0	0	35	25	20
2019	AS-07	11	28	39	11	6	0	6	18	41	18
2018	AS	12	25	34	16	9	2	3	25	39	379
2018	AS-01	10	23	31	21	9	3	3	32	36	77
2018	AS-02	11	26	34	16	11	2	2	28	38	113
2018	AS-03	10	18	42	10	10	3	6	23	31	67
2018	AS-04	12	35	31	14	6	0	2	21	48	49
2018	AS-05	19	25	38	13	0	0	6	13	47	32
2018	AS-06	18	24	35	12	12	0	0	24	41	17
2018	AS-07	21	21	36	14	7	0	0	21	43	14
2017	AS	15	23	32	15	8	1	5	25	40	356
2017	AS-01	17	16	33	16	15	2	1	32	34	87
2017	AS-02	13	26	34	10	5	2	11	17	45	103
2017	AS-03	13	13	40	25	8	0	0	33	27	52
2017	AS-04	12	39	29	16	4	0	0	20	51	49
2017	AS-05	26	24	21	12	9	0	9	23	55	34
2017	AS-06	0	28	37	19	9	0	7	30	30	11
2017	AS-07	14	21	29	21	7	0	7	31	38	14
2014	AS	18	22	34	12	7	2	5	21	42	386
2014	AS-01	17	17	32	15	10	1	9	27	38	94
2014	AS-02	16	19	41	13	4	2	5	18	38	95
2014	AS-03	14	24	31	13	13	4	2	28	40	85
2014	AS-04	13	30	36	13	0	0	9	14	47	47
2014	AS-05	27	30	32	5	5	0	0	11	57	37
2014	AS-06	10	40	30	10	0	0	10	11	56	10
2014	AS-07	54	8	15	15	8	0	0	23	62	13
2011	AS	12	20	35	14	10	2	6	26	36	347
2011	AS-01	10	13	40	12	12	5	7	28	27	98
2011	AS-02	12	16	41	16	11	1	4	28	29	76
2011	AS-03	10	25	30	17	9	3	6	29	39	77
2011	AS-04	13	27	35	13	8	0	4	22	41	48
2011	AS-05	21	25	21	11	7	0	14	21	54	28
2011	AS-06	0	20	40	20	20	0	0	40	20	10
2008	AS	20	23	31	13	6	1	7	20	46	271
2008	AS-01	20	25	23	8	13	3	8	24	51	75
2008	AS-02	27	22	30	9	3	2	8	14	53	64
2008	AS-03	12	19	42	19	4	0	4	24	33	57
2008	AS-04	19	35	24	16	0	0	5	17	57	37
2008	AS-05	32	16	32	16	0	0	5	17	50	19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	6	15	36	27	12	0	3	41	22	476
2019	AS-01	6	18	32	27	13	0	5	42	25	119
2019	AS-02	4	12	39	23	19	0	3	43	17	143
2019	AS-03	11	11	23	42	10	1	1	54	23	73
2019	AS-04	3	16	50	19	10	0	2	30	19	58
2019	AS-05	15	15	29	29	12	0	0	41	29	34
2019	AS-06	0	20	55	25	0	0	0	25	20	20
2019	AS-07	0	28	39	28	0	0	6	29	29	18
2018	AS	7	21	36	22	13	1	2	35	28	376
2018	AS-01	4	16	34	25	17	3	3	44	21	77
2018	AS-02	6	21	36	23	13	0	2	36	28	111
2018	AS-03	7	21	28	31	10	1	0	42	29	67
2018	AS-04	4	23	40	21	10	0	2	32	28	48
2018	AS-05	9	31	38	9	9	0	3	19	42	32
2018	AS-06	6	29	53	0	12	0	0	12	35	17
2018	AS-07	14	21	50	7	7	0	0	14	36	14
2017	AS	7	18	36	22	11	1	5	35	27	353
2017	AS-01	4	11	33	27	19	2	3	49	17	87
2017	AS-02	12	17	39	17	8	0	8	27	31	102
2017	AS-03	2	18	37	25	16	0	2	42	20	51
2017	AS-04	12	20	39	24	4	0	0	29	33	49
2017	AS-05	6	24	41	12	12	0	6	25	31	34
2017	AS-06	0	31	41	21	0	0	7	22	33	10
2017	AS-07	0	36	21	36	0	0	7	38	38	14
2014	AS	10	19	36	20	10	1	5	31	31	385
2014	AS-01	11	15	32	17	16	0	10	36	28	94
2014	AS-02	5	20	41	20	8	1	5	30	27	96
2014	AS-03	15	13	35	24	11	1	1	35	29	85
2014	AS-04	2	24	39	22	7	0	7	30	28	46
2014	AS-05	8	33	31	22	3	3	0	26	43	36
2014	AS-06	10	30	40	10	0	0	10	11	44	10
2014	AS-07	46	8	23	15	8	0	0	23	54	13
2011	AS	8	19	32	23	12	2	4	38	29	350
2011	AS-01	4	16	26	22	17	5	9	46	24	99
2011	AS-02	9	12	35	30	12	0	3	43	21	77
2011	AS-03	12	22	29	23	12	1	1	36	34	78
2011	AS-04	10	21	38	19	10	0	2	30	32	48
2011	AS-05	4	43	25	21	4	0	4	26	48	28
2011	AS-06	0	0	80	10	10	0	0	20	0	10
2008	AS	12	19	36	21	8	1	3	30	32	269
2008	AS-01	7	14	34	26	12	3	5	41	22	74
2008	AS-02	14	20	31	22	11	0	2	33	35	64
2008	AS-03	14	16	38	23	5	0	4	30	31	56
2008	AS-04	16	14	51	11	5	0	3	17	31	37
2008	AS-05	16	37	37	11	0	0	0	11	53	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	12	17	26	25	15	1	4	42	30	478
2019	AS-01	5	13	21	34	18	3	8	57	20	119
2019	AS-02	12	16	30	19	19	0	4	39	29	142
2019	AS-03	16	19	20	30	14	1	0	44	36	74
2019	AS-04	19	17	25	19	15	2	3	36	38	59
2019	AS-05	11	26	26	20	17	0	0	37	37	35
2019	AS-06	10	25	40	25	0	0	0	25	35	20
2019	AS-07	17	28	17	33	0	0	6	35	47	18
2018	AS	9	23	32	19	11	1	4	32	35	379
2018	AS-01	6	15	31	23	15	3	6	42	24	78
2018	AS-02	13	22	22	24	13	1	4	39	37	113
2018	AS-03	9	21	36	20	11	0	3	31	31	66
2018	AS-04	6	31	43	12	6	0	2	19	38	49
2018	AS-05	13	28	34	9	9	0	6	20	43	32
2018	AS-06	6	41	41	6	6	0	0	12	47	17
2018	AS-07	7	29	57	7	0	0	0	7	36	14
2017	AS	14	20	29	17	12	1	7	32	37	355
2017	AS-01	6	15	27	24	24	1	3	50	22	86
2017	AS-02	17	22	30	13	8	0	11	23	44	103
2017	AS-03	19	13	27	23	12	2	4	37	35	52
2017	AS-04	18	33	24	14	8	0	2	23	52	49
2017	AS-05	15	9	47	9	6	3	12	17	28	34
2017	AS-06	9	37	19	28	0	0	7	30	50	11
2017	AS-07	7	36	29	14	7	0	7	23	46	14
2014	AS	16	27	27	14	10	0	5	26	45	387
2014	AS-01	13	18	20	18	22	0	9	44	34	94
2014	AS-02	16	28	29	16	7	0	4	24	46	96
2014	AS-03	14	26	26	19	9	1	5	30	43	85
2014	AS-04	13	32	36	13	2	0	4	16	47	47
2014	AS-05	14	49	32	3	3	0	0	5	62	37
2014	AS-06	30	20	30	10	0	0	10	11	56	10
2014	AS-07	54	15	23	0	8	0	0	8	69	13
2011	AS	13	19	29	18	14	1	5	35	35	349
2011	AS-01	9	12	24	22	22	3	7	49	24	99
2011	AS-02	14	18	35	14	9	1	8	26	36	77
2011	AS-03	13	24	26	21	13	1	3	35	39	78
2011	AS-04	15	21	32	17	13	0	2	30	37	47
2011	AS-05	21	25	25	14	11	0	4	26	48	28
2011	AS-06	10	20	40	10	10	0	10	22	33	10
2008	AS	17	25	25	17	8	2	6	27	46	267
2008	AS-01	11	16	32	19	10	3	10	33	31	73
2008	AS-02	24	23	21	21	6	2	3	29	49	62
2008	AS-03	12	28	21	18	12	4	5	33	44	57
2008	AS-04	14	43	24	5	8	0	5	14	60	37
2008	AS-05	37	21	26	11	5	0	0	16	58	19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	11	19	25	25	15	3	4	42	32	481
2019	AS-01	8	20	22	23	18	4	5	45	31	120
2019	AS-02	11	16	23	25	17	3	5	45	30	144
2019	AS-03	14	15	24	31	15	1	0	47	29	74
2019	AS-04	14	20	27	22	10	3	3	35	36	59
2019	AS-05	6	20	29	31	11	0	3	44	26	35
2019	AS-06	10	25	35	20	10	0	0	30	35	20
2019	AS-07	11	28	28	17	6	6	6	25	44	18
2018	AS	14	20	26	21	12	3	3	36	37	380
2018	AS-01	9	17	23	18	23	5	5	46	29	78
2018	AS-02	18	20	22	23	12	2	3	37	40	113
2018	AS-03	10	22	25	24	12	1	4	38	35	67
2018	AS-04	14	31	24	20	6	2	2	28	47	49
2018	AS-05	22	16	25	25	3	3	6	31	41	32
2018	AS-06	24	12	47	12	6	0	0	18	35	17
2018	AS-07	14	29	50	7	0	0	0	7	43	14
2017	AS	11	22	27	18	11	3	8	33	37	356
2017	AS-01	11	9	28	16	19	8	9	42	24	87
2017	AS-02	13	28	25	15	6	2	11	24	47	103
2017	AS-03	15	23	29	15	6	4	8	24	44	52
2017	AS-04	10	31	29	24	6	0	0	31	41	49
2017	AS-05	0	24	24	21	18	3	12	45	28	34
2017	AS-06	0	9	56	25	9	0	0	35	9	11
2017	AS-07	14	21	21	29	7	0	7	38	38	14
2014	AS	13	18	25	21	13	1	9	38	35	387
2014	AS-01	11	16	22	20	18	2	11	44	30	94
2014	AS-02	11	16	33	14	14	1	11	31	31	96
2014	AS-03	15	19	21	24	15	1	5	41	36	85
2014	AS-04	17	19	19	26	11	0	9	40	40	47
2014	AS-05	11	27	27	27	3	0	5	31	40	37
2014	AS-06	30	10	20	30	0	0	10	33	44	10
2014	AS-07	15	23	23	23	15	0	0	38	38	13
2011	AS	9	17	27	21	18	1	8	43	28	349
2011	AS-01	12	11	24	19	19	2	12	45	27	99
2011	AS-02	9	17	28	20	14	1	11	39	30	76
2011	AS-03	9	22	21	23	21	0	5	46	32	78
2011	AS-04	2	15	42	23	15	2	2	39	17	48
2011	AS-05	7	18	29	21	18	0	7	42	27	28
2011	AS-06	10	30	10	10	30	0	10	44	44	10
2008	AS	20	24	27	13	7	2	7	22	48	271
2008	AS-01	16	17	25	16	11	4	11	31	39	75
2008	AS-02	31	23	28	11	2	3	2	13	57	64
2008	AS-03	13	27	29	11	11	2	9	24	44	56
2008	AS-04	22	38	14	14	8	0	5	23	63	37
2008	AS-05	21	21	32	16	5	0	5	22	44	19
2008	AS-06	10	40	30	0	0	0	20	0	63	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	8	19	33	23	13	2	3	37	29	479
2019	AS-01	7	14	32	25	15	2	5	43	23	118
2019	AS-02	7	17	31	21	17	3	4	40	26	144
2019	AS-03	12	22	27	31	8	0	0	39	34	74
2019	AS-04	8	20	41	19	10	0	2	29	29	59
2019	AS-05	14	29	26	26	3	3	0	29	44	35
2019	AS-06	0	25	35	20	15	0	5	37	26	20
2019	AS-07	6	28	44	11	6	0	6	18	35	18
2018	AS	8	20	38	18	11	2	3	31	29	378
2018	AS-01	9	12	36	19	15	5	4	38	23	78
2018	AS-02	8	26	34	17	12	2	3	30	35	113
2018	AS-03	6	14	42	18	14	2	5	34	21	66
2018	AS-04	4	27	41	16	6	2	4	24	33	49
2018	AS-05	13	34	28	16	3	0	6	20	50	32
2018	AS-06	6	13	63	6	13	0	0	19	19	16
2018	AS-07	14	14	43	29	0	0	0	29	29	14
2017	AS	10	20	34	18	10	2	7	30	32	354
2017	AS-01	8	13	34	16	20	3	6	39	23	87
2017	AS-02	11	22	31	18	7	2	9	27	38	103
2017	AS-03	8	12	47	18	12	0	4	31	20	51
2017	AS-04	15	25	38	21	2	0	0	23	40	48
2017	AS-05	12	24	35	12	3	3	12	17	41	34
2017	AS-06	0	37	9	53	0	0	0	53	37	11
2017	AS-07	7	36	29	21	0	0	7	23	46	14
2014	AS	14	21	34	14	9	2	5	25	39	387
2014	AS-01	17	11	38	9	15	0	11	26	31	94
2014	AS-02	10	21	38	19	5	2	5	26	34	96
2014	AS-03	9	24	31	18	12	4	4	32	35	85
2014	AS-04	15	32	34	13	2	0	4	16	49	47
2014	AS-05	14	35	22	19	8	3	0	28	50	37
2014	AS-06	30	30	40	0	0	0	0	0	60	10
2014	AS-07	46	15	15	15	8	0	0	23	62	13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	7	11	31	29	18	1	3	49	18	478
2019	AS-01	5	8	34	28	21	1	3	51	14	119
2019	AS-02	5	9	33	26	22	2	3	50	15	143
2019	AS-03	14	11	22	35	16	0	3	53	25	74
2019	AS-04	2	12	29	38	19	0	0	57	14	58
2019	AS-05	9	26	20	29	17	0	0	46	34	35
2019	AS-06	10	15	55	15	5	0	0	20	25	20
2019	AS-07	11	11	44	17	11	0	6	29	24	18

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	70	17	5	5	2	0	1	88	7	483
2019	AS-01	71	15	9	3	0	0	1	87	3	119
2019	AS-02	75	12	4	5	3	0	1	88	8	145
2019	AS-03	64	20	3	8	3	0	3	86	11	75
2019	AS-04	63	20	5	10	2	0	0	83	12	60
2019	AS-05	63	20	3	6	3	0	6	88	9	35
2019	AS-06	75	20	0	5	0	0	0	95	5	20
2019	AS-07	72	22	0	0	0	0	6	100	0	18
2017	AS	63	25	5	4	2	0	1	89	6	357
2017	AS-01	65	21	5	5	2	0	2	88	7	87
2017	AS-02	60	28	6	4	3	0	0	88	7	104
2017	AS-03	65	27	6	2	0	0	0	92	2	52
2017	AS-04	65	22	6	4	2	0	0	88	6	49
2017	AS-05	62	24	0	9	3	0	3	88	12	34
2017	AS-06	81	9	9	0	0	0	0	91	0	11
2017	AS-07	57	36	7	0	0	0	0	93	0	14
2014	AS	64	25	3	4	3	0	2	90	7	386
2014	AS-01	68	24	3	2	3	0	0	91	5	93
2014	AS-02	55	32	1	4	3	0	4	91	8	96
2014	AS-03	71	21	0	2	4	0	2	94	6	85
2014	AS-04	62	26	6	2	0	0	4	91	2	47
2014	AS-05	70	19	5	3	3	0	0	89	5	37
2014	AS-06	60	20	0	20	0	0	0	80	20	10
2014	AS-07	62	8	0	15	15	0	0	69	31	13
2011	AS	70	17	3	5	3	0	1	88	8	352
2011	AS-01	67	16	5	7	4	0	1	84	11	100
2011	AS-02	71	18	1	4	4	0	3	91	8	78
2011	AS-03	77	13	4	4	3	0	0	90	6	78
2011	AS-04	71	19	0	6	4	0	0	90	10	48
2011	AS-05	61	25	7	7	0	0	0	86	7	28
2011	AS-06	60	30	0	0	0	0	10	100	0	10
2008	AS	64	18	3	8	2	0	5	86	10	272
2008	AS-01	67	16	1	11	0	0	5	88	11	76
2008	AS-02	52	19	6	10	6	2	5	76	17	63
2008	AS-03	72	14	5	7	2	0	0	86	9	57
2008	AS-04	65	27	0	3	0	0	5	97	3	37
2008	AS-05	58	21	5	5	0	0	11	88	6	19
2008	AS-06	70	10	0	0	0	0	20	100	0	10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	29	16	8	4	4	3	69	13	480
2019	AS-01	34	26	17	8	3	8	3	69	12	119
2019	AS-02	35	28	18	9	3	3	3	67	13	144
2019	AS-03	32	27	20	7	7	4	3	64	14	74
2019	AS-04	38	33	15	5	2	3	3	77	7	60
2019	AS-05	31	31	14	6	17	0	0	63	23	35
2019	AS-06	47	42	11	0	0	0	0	89	0	19
2019	AS-07	39	39	6	11	0	0	6	82	12	18
2018	AS	25	37	19	8	4	3	4	66	13	381
2018	AS-01	33	33	18	4	5	3	4	71	10	78
2018	AS-02	25	33	22	8	4	4	5	63	13	114
2018	AS-03	28	41	16	6	6	0	3	71	12	68
2018	AS-04	20	43	18	8	4	4	2	67	13	49
2018	AS-05	13	35	23	13	3	10	3	56	19	31
2018	AS-06	29	35	12	12	6	6	0	69	19	17
2018	AS-07	14	64	0	14	7	0	0	79	21	14
2017	AS	32	34	15	7	5	3	4	70	13	356
2017	AS-01	40	30	16	1	5	3	6	76	6	86
2017	AS-02	24	31	20	12	8	3	3	58	21	104
2017	AS-03	31	27	13	13	6	7	2	64	21	52
2017	AS-04	33	49	10	2	0	2	4	87	2	49
2017	AS-05	24	38	12	3	12	3	9	70	17	34
2017	AS-06	65	16	19	0	0	0	0	81	0	11
2017	AS-07	29	50	7	7	0	0	7	85	8	14
2014	AS	38	30	10	10	4	3	5	74	15	387
2014	AS-01	43	23	12	11	3	4	4	72	15	94
2014	AS-02	29	38	10	9	6	2	5	72	17	96
2014	AS-03	41	27	5	12	6	4	6	75	19	85
2014	AS-04	43	28	13	4	4	2	6	77	9	47
2014	AS-05	38	38	11	8	0	3	3	80	9	37
2014	AS-06	40	20	10	30	0	0	0	60	30	10
2014	AS-07	54	31	8	8	0	0	0	85	8	13

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	27	9	8	4	0	0	79	12	483
2019	AS-01	50	26	12	9	3	0	1	76	12	119
2019	AS-02	53	24	12	5	5	1	1	78	10	146
2019	AS-03	40	32	5	16	5	1	0	73	22	75
2019	AS-04	53	35	5	7	0	0	0	88	7	60
2019	AS-05	50	18	12	6	15	0	0	68	21	34
2019	AS-06	65	35	0	0	0	0	0	100	0	20
2019	AS-07	72	22	6	0	0	0	0	94	0	18
2018	AS	47	31	9	7	5	0	1	79	12	380
2018	AS-01	44	34	8	9	3	1	1	80	12	77
2018	AS-02	43	32	11	6	7	0	1	76	13	114
2018	AS-03	46	32	7	7	7	0	0	78	15	68
2018	AS-04	55	29	8	4	4	0	0	84	8	49
2018	AS-05	48	23	13	10	6	0	0	71	16	31
2018	AS-06	76	6	18	0	0	0	0	82	0	17
2018	AS-07	21	71	0	7	0	0	0	93	7	14
2017	AS	50	28	7	6	7	1	0	80	13	357
2017	AS-01	55	27	7	4	4	1	1	84	9	87
2017	AS-02	41	30	11	9	9	1	0	72	18	104
2017	AS-03	48	29	6	6	10	2	0	78	16	52
2017	AS-04	61	27	2	6	2	2	0	90	8	49
2017	AS-05	50	24	6	6	12	3	0	76	18	34
2017	AS-06	72	19	0	0	9	0	0	91	9	11
2017	AS-07	50	36	0	14	0	0	0	86	14	14
2014	AS	51	27	7	7	6	2	0	80	13	386
2014	AS-01	57	20	6	6	7	2	0	79	14	94
2014	AS-02	45	34	7	4	7	1	1	81	12	95
2014	AS-03	49	24	6	11	7	4	0	76	18	85
2014	AS-04	51	28	11	4	6	0	0	79	11	47
2014	AS-05	57	30	5	8	0	0	0	86	8	37
2014	AS-06	40	40	0	20	0	0	0	80	20	10
2014	AS-07	69	23	8	0	0	0	0	92	0	13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	32	6	4	2	0	0	88	6	481
2019	AS-01	56	30	10	3	1	0	1	86	3	118
2019	AS-02	57	30	6	3	3	1	0	88	6	145
2019	AS-03	49	36	3	7	5	0	0	85	12	74
2019	AS-04	60	37	0	3	0	0	0	97	3	60
2019	AS-05	51	31	9	6	3	0	0	83	9	35
2019	AS-06	65	25	10	0	0	0	0	90	0	20
2019	AS-07	72	28	0	0	0	0	0	100	0	18
2018	AS	51	34	7	6	2	1	0	86	8	380
2018	AS-01	62	24	9	5	0	0	0	86	5	78
2018	AS-02	47	40	6	4	4	0	0	87	7	113
2018	AS-03	50	31	9	9	1	0	0	81	10	68
2018	AS-04	53	33	4	4	4	2	0	88	8	49
2018	AS-05	55	26	6	10	0	3	0	83	10	31
2018	AS-06	35	53	0	12	0	0	0	88	12	17
2018	AS-07	36	57	0	7	0	0	0	93	7	14
2017	AS	50	33	7	5	4	0	0	83	9	355
2017	AS-01	57	30	7	4	1	0	0	88	6	87
2017	AS-02	42	37	9	6	7	0	0	78	13	103
2017	AS-03	49	29	6	8	8	0	0	78	16	51
2017	AS-04	57	35	6	2	0	0	0	92	2	49
2017	AS-05	47	29	9	9	6	0	0	76	15	34
2017	AS-06	44	37	19	0	0	0	0	81	0	11
2017	AS-07	57	43	0	0	0	0	0	100	0	14
2014	AS	51	36	5	4	3	0	0	87	8	386
2014	AS-01	57	32	5	3	2	0	0	89	5	94
2014	AS-02	45	39	4	5	6	0	1	84	12	96
2014	AS-03	53	32	5	6	5	0	0	85	11	85
2014	AS-04	51	34	9	6	0	0	0	85	6	47
2014	AS-05	50	39	8	3	0	0	0	89	3	36
2014	AS-06	60	30	10	0	0	0	0	90	0	10
2014	AS-07	38	62	0	0	0	0	0	100	0	13

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	32	10	3	2	2	1	85	5	484
2019	AS-01	45	32	18	3	0	3	0	78	3	119
2019	AS-02	51	31	7	5	3	1	1	85	8	146
2019	AS-03	51	29	9	7	3	1	0	81	9	75
2019	AS-04	53	40	3	0	0	3	0	97	0	60
2019	AS-05	51	34	11	0	3	0	0	86	3	35
2019	AS-06	70	25	5	0	0	0	0	95	0	20
2019	AS-07	78	17	6	0	0	0	0	94	0	18
2018	AS	44	36	11	4	3	1	1	81	7	380
2018	AS-01	35	40	13	5	3	1	4	78	8	78
2018	AS-02	40	34	16	5	4	2	0	75	9	113
2018	AS-03	43	43	9	3	3	0	0	85	6	68
2018	AS-04	51	39	4	2	4	0	0	90	6	49
2018	AS-05	52	26	13	3	3	3	0	80	7	31
2018	AS-06	53	29	12	6	0	0	0	82	6	17
2018	AS-07	57	36	0	0	7	0	0	93	7	14

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	21	14	3	2	5	80	5	484
2019	AS-01	46	28	18	1	1	7	79	2	120
2019	AS-02	53	19	18	3	3	5	76	6	146
2019	AS-03	53	23	11	5	3	5	80	8	75
2019	AS-04	70	17	10	3	0	0	87	3	60
2019	AS-05	57	14	17	3	6	3	74	9	35
2019	AS-06	65	25	5	5	0	0	90	5	20
2019	AS-07	82	12	6	0	0	0	94	0	17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	26	11	7	2	0	0	80	9	484
2019	AS-01	52	29	10	7	2	1	0	81	8	119
2019	AS-02	51	26	12	7	4	0	0	77	11	146
2019	AS-03	48	25	13	11	1	0	1	74	12	75
2019	AS-04	67	18	5	7	2	0	2	86	8	60
2019	AS-05	46	31	14	3	6	0	0	77	9	35
2019	AS-06	60	30	5	5	0	0	0	90	5	20
2019	AS-07	61	28	11	0	0	0	0	89	0	18
2018	AS	44	32	12	8	3	0	1	77	11	375
2018	AS-01	50	24	14	6	3	0	3	76	9	78
2018	AS-02	45	30	11	9	4	0	1	76	13	110
2018	AS-03	33	52	6	6	3	0	0	85	9	67
2018	AS-04	46	29	17	2	4	0	2	77	6	48
2018	AS-05	39	29	23	6	3	0	0	68	10	31
2018	AS-06	59	18	6	12	6	0	0	76	18	17
2018	AS-07	29	36	7	29	0	0	0	64	29	14
2017	AS	48	32	9	6	4	0	1	81	11	356
2017	AS-01	55	26	11	3	3	0	1	82	7	87
2017	AS-02	40	36	9	9	7	0	0	76	15	104
2017	AS-03	53	31	6	4	4	0	2	86	8	51
2017	AS-04	55	35	4	4	2	0	0	90	6	49
2017	AS-05	41	32	18	6	3	0	0	74	9	34
2017	AS-06	63	19	0	9	0	0	9	90	10	11
2017	AS-07	43	43	7	7	0	0	0	86	7	14
2014	AS	49	31	9	5	4	1	1	81	10	387
2014	AS-01	62	21	6	5	5	0	0	83	11	94
2014	AS-02	40	30	15	7	6	0	2	71	14	96
2014	AS-03	47	36	4	6	5	1	1	86	11	85
2014	AS-04	57	30	4	2	4	2	0	89	7	47
2014	AS-05	49	46	3	3	0	0	0	95	3	37
2014	AS-06	20	30	40	10	0	0	0	50	10	10
2014	AS-07	54	31	8	8	0	0	0	85	8	13
2011	AS	53	28	9	6	3	0	0	81	9	348
2011	AS-01	53	24	13	5	4	1	0	78	9	99
2011	AS-02	40	39	9	8	4	0	0	79	12	77
2011	AS-03	61	25	6	4	3	0	1	87	7	77
2011	AS-04	60	23	9	6	2	0	0	83	9	47
2011	AS-05	50	29	7	11	4	0	0	79	14	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10
2008	AS	42	31	10	10	4	1	1	75	15	272
2008	AS-01	37	33	13	9	7	0	0	71	16	75
2008	AS-02	36	31	11	13	6	3	0	69	19	64
2008	AS-03	57	26	5	7	2	2	2	86	9	58
2008	AS-04	51	27	11	11	0	0	0	78	11	37
2008	AS-05	22	39	11	11	6	6	6	69	19	18
2008	AS-06	50	30	10	10	0	0	0	80	10	10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	57	23	9	5	3	1	1	82	8	482
2019	AS-01	61	23	12	3	1	0	1	84	4	120
2019	AS-02	59	20	10	6	4	1	1	80	10	143
2019	AS-03	52	28	8	5	5	1	0	81	11	75
2019	AS-04	65	15	5	12	2	2	0	81	14	60
2019	AS-05	37	31	14	3	9	3	3	73	12	35
2019	AS-06	65	30	5	0	0	0	0	95	0	20
2019	AS-07	56	33	6	6	0	0	0	89	6	18
2018	AS	49	29	11	5	3	1	1	80	8	375
2018	AS-01	50	31	14	0	5	0	0	81	5	78
2018	AS-02	50	25	15	4	3	1	3	78	7	110
2018	AS-03	48	28	9	10	3	0	1	77	14	67
2018	AS-04	48	40	8	2	2	0	0	88	4	48
2018	AS-05	32	35	13	6	6	6	0	72	14	31
2018	AS-06	65	18	6	6	6	0	0	82	12	17
2018	AS-07	43	29	7	14	0	7	0	77	15	14
2017	AS	48	32	10	4	5	1	0	80	10	356
2017	AS-01	50	38	6	2	2	1	0	90	5	87
2017	AS-02	36	34	16	4	9	1	0	71	13	104
2017	AS-03	56	29	8	6	2	0	0	84	8	52
2017	AS-04	54	29	8	4	4	0	0	83	8	48
2017	AS-05	44	26	12	0	15	3	0	73	15	34
2017	AS-06	72	9	0	9	0	9	0	90	10	11
2017	AS-07	57	21	14	7	0	0	0	79	7	14
2014	AS	56	23	9	5	4	3	1	82	9	386
2014	AS-01	66	18	6	5	3	1	0	85	9	94
2014	AS-02	41	34	9	6	6	1	2	77	13	95
2014	AS-03	65	11	13	2	5	5	0	79	7	85
2014	AS-04	57	30	4	4	2	2	0	89	7	47
2014	AS-05	57	27	11	3	0	3	0	86	3	37
2014	AS-06	30	40	10	20	0	0	0	70	20	10
2014	AS-07	69	8	8	8	0	8	0	83	8	13
2011	AS	56	23	7	7	3	2	1	82	11	349
2011	AS-01	56	21	8	9	3	1	2	79	13	99
2011	AS-02	48	25	12	9	1	4	1	77	11	77
2011	AS-03	62	23	3	8	3	0	3	87	11	78
2011	AS-04	70	17	2	2	6	2	0	89	9	47
2011	AS-05	36	36	14	11	0	4	0	74	11	28
2011	AS-06	70	20	10	0	0	0	0	90	0	10
2008	AS	47	27	13	6	4	2	0	76	11	274
2008	AS-01	50	22	17	7	4	0	0	72	11	76
2008	AS-02	38	28	14	11	6	3	0	68	18	64
2008	AS-03	53	28	10	3	3	2	0	82	7	58
2008	AS-04	49	27	14	5	3	3	0	78	8	37
2008	AS-05	42	21	16	0	5	11	5	75	6	19
2008	AS-06	60	40	0	0	0	0	0	100	0	10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	30	10	6	3	0	0	82	8	480
2019	AS-01	54	29	12	5	1	0	0	82	6	119
2019	AS-02	51	29	10	5	4	0	1	81	9	146
2019	AS-03	56	26	10	6	3	0	0	82	8	72
2019	AS-04	47	34	7	8	2	2	0	83	10	59
2019	AS-05	37	34	6	11	9	3	0	74	21	35
2019	AS-06	65	30	5	0	0	0	0	95	0	20
2019	AS-07	44	44	11	0	0	0	0	89	0	18
2018	AS	47	30	11	7	4	1	1	78	11	375
2018	AS-01	53	28	10	4	5	0	0	81	9	78
2018	AS-02	51	27	11	7	2	1	1	80	9	110
2018	AS-03	37	36	10	12	4	0	0	73	16	67
2018	AS-04	50	31	10	2	2	2	2	85	4	48
2018	AS-05	39	26	19	6	6	3	0	67	13	31
2018	AS-06	59	12	12	6	12	0	0	71	18	17
2018	AS-07	36	43	0	14	7	0	0	79	21	14
2017	AS	48	33	9	4	7	0	0	81	11	357
2017	AS-01	53	29	9	3	4	0	1	83	8	87
2017	AS-02	39	37	9	6	10	0	0	76	15	104
2017	AS-03	50	38	4	4	4	0	0	88	8	52
2017	AS-04	53	29	14	0	4	0	0	82	4	49
2017	AS-05	41	35	12	0	12	0	0	76	12	34
2017	AS-06	72	19	0	0	9	0	0	91	9	11
2017	AS-07	50	36	7	7	0	0	0	86	7	14
2014	AS	53	28	8	5	4	1	1	83	9	387
2014	AS-01	60	27	6	3	4	0	0	86	7	94
2014	AS-02	43	33	13	2	7	1	1	78	10	96
2014	AS-03	55	27	4	8	4	2	0	84	12	85
2014	AS-04	53	28	6	6	2	2	2	84	9	47
2014	AS-05	62	24	8	5	0	0	0	86	5	37
2014	AS-06	30	30	30	10	0	0	0	60	10	10
2014	AS-07	62	15	0	8	8	8	0	83	17	13
2011	AS	53	27	7	9	4	0	1	81	13	349
2011	AS-01	59	21	10	6	3	0	1	81	9	99
2011	AS-02	45	38	5	9	3	0	0	83	12	77
2011	AS-03	54	24	5	10	5	0	1	79	16	78
2011	AS-04	57	23	4	11	2	0	2	83	13	47
2011	AS-05	46	36	0	11	7	0	0	82	18	28
2011	AS-06	60	10	20	10	0	0	0	70	10	10
2008	AS	46	32	8	6	7	0	1	79	13	274
2008	AS-01	43	29	8	8	8	1	3	75	16	76
2008	AS-02	39	31	11	6	13	0	0	70	19	64
2008	AS-03	59	29	5	2	3	0	2	89	5	58
2008	AS-04	49	41	5	5	0	0	0	89	5	37
2008	AS-05	47	26	11	11	5	0	0	74	16	19
2008	AS-06	50	30	0	20	0	0	0	80	20	10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	84	10	3	1	1	0	0	95	2	481
2019	AS-01	83	12	4	0	0	0	1	96	0	118
2019	AS-02	85	10	3	1	2	0	0	94	3	145
2019	AS-03	81	12	4	3	0	0	0	93	3	75
2019	AS-04	92	5	2	0	2	0	0	97	2	60
2019	AS-05	74	14	6	3	0	0	3	91	3	35
2019	AS-06	90	10	0	0	0	0	0	100	0	20
2019	AS-07	94	0	0	6	0	0	0	94	6	17
2017	AS	80	15	3	1	1	0	0	94	2	357
2017	AS-01	85	9	3	2	0	0	0	94	2	87
2017	AS-02	70	22	4	0	4	0	0	92	4	104
2017	AS-03	83	14	2	0	2	0	0	96	2	52
2017	AS-04	90	6	4	0	0	0	0	96	0	49
2017	AS-05	79	12	6	3	0	0	0	91	3	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	86	14	0	0	0	0	0	100	0	14
2014	AS	82	12	3	2	0	0	1	95	2	387
2014	AS-01	84	11	3	2	0	0	0	95	2	94
2014	AS-02	82	10	3	0	0	0	4	97	0	96
2014	AS-03	87	11	1	0	0	0	1	99	0	85
2014	AS-04	81	15	2	2	0	0	0	96	2	47
2014	AS-05	81	19	0	0	0	0	0	100	0	37
2014	AS-06	40	20	20	20	0	0	0	60	20	10
2014	AS-07	77	0	8	8	0	8	0	83	8	13
2011	AS	81	12	3	1	2	0	2	95	3	350
2011	AS-01	79	12	4	2	2	0	1	92	4	99
2011	AS-02	78	17	1	0	0	0	4	99	0	78
2011	AS-03	82	13	1	0	4	0	0	95	4	78
2011	AS-04	91	4	2	0	2	0	0	96	2	47
2011	AS-05	82	11	4	0	4	0	0	93	4	28
2011	AS-06	70	20	0	0	0	0	10	100	0	10
2008	AS	81	11	2	2	0	1	4	96	2	274
2008	AS-01	79	11	1	1	0	1	7	97	1	76
2008	AS-02	78	13	2	2	0	2	5	97	2	64
2008	AS-03	84	12	0	3	0	0	0	97	3	58
2008	AS-04	84	11	3	0	0	0	3	97	0	37
2008	AS-05	74	5	5	11	0	0	5	83	11	19
2008	AS-06	90	10	0	0	0	0	0	100	0	10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	64	20	7	6	2	1	1	85	8	484
2019	AS-01	60	25	7	3	0	1	4	89	4	120
2019	AS-02	68	16	5	6	4	1	0	85	10	146
2019	AS-03	59	19	7	9	5	0	1	78	15	75
2019	AS-04	68	17	8	3	2	2	0	86	5	60
2019	AS-05	47	26	9	12	3	3	0	76	15	34
2019	AS-06	65	25	10	0	0	0	0	90	0	20
2019	AS-07	89	6	6	0	0	0	0	94	0	18
2017	AS	54	24	5	5	5	3	3	84	11	357
2017	AS-01	56	21	6	4	1	3	8	87	6	87
2017	AS-02	50	24	8	6	9	3	1	77	15	104
2017	AS-03	48	27	4	4	8	8	2	83	13	52
2017	AS-04	78	16	2	4	0	0	0	94	4	49
2017	AS-05	41	32	3	6	12	0	6	78	19	34
2017	AS-06	47	37	0	9	0	0	7	90	10	11
2017	AS-07	50	36	0	0	7	7	0	92	8	14
2014	AS	55	23	5	5	3	3	6	86	8	387
2014	AS-01	60	17	4	4	2	4	9	88	7	94
2014	AS-02	58	24	5	4	4	1	3	86	9	96
2014	AS-03	51	21	6	7	2	5	8	82	11	85
2014	AS-04	53	23	6	4	0	2	11	88	5	47
2014	AS-05	59	24	3	5	0	5	3	91	6	37
2014	AS-06	30	50	10	0	10	0	0	80	10	10
2014	AS-07	46	23	15	0	8	8	0	75	8	13
2011	AS	58	20	7	5	4	2	5	83	9	352
2011	AS-01	46	23	13	5	7	0	6	73	13	100
2011	AS-02	58	23	5	6	1	1	5	86	8	78
2011	AS-03	68	21	3	3	3	3	1	92	5	78
2011	AS-04	67	10	6	6	2	4	4	84	9	48
2011	AS-05	61	21	4	4	4	0	7	88	8	28
2011	AS-06	60	10	20	0	0	0	10	78	0	10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	67	19	7	2	3	1	0	87	5	484
2019	AS-01	68	20	9	2	1	1	0	88	3	120
2019	AS-02	67	17	8	2	4	1	1	86	6	146
2019	AS-03	55	24	12	5	4	0	0	79	9	75
2019	AS-04	80	13	3	3	0	0	0	93	3	60
2019	AS-05	60	17	6	3	11	3	0	79	15	35
2019	AS-06	65	30	5	0	0	0	0	95	0	20
2019	AS-07	94	6	0	0	0	0	0	100	0	17
2018	AS	59	24	11	3	3	1	0	83	6	374
2018	AS-01	55	23	17	0	4	0	1	79	4	78
2018	AS-02	57	25	9	5	3	1	0	83	8	110
2018	AS-03	53	26	12	5	3	2	0	80	8	66
2018	AS-04	73	17	8	2	0	0	0	90	2	48
2018	AS-05	52	29	10	3	3	3	0	83	7	31
2018	AS-06	71	18	6	0	6	0	0	88	6	17
2018	AS-07	50	29	14	7	0	0	0	79	7	14
2017	AS	60	23	8	3	5	2	0	85	7	357
2017	AS-01	66	17	12	1	3	0	0	83	4	87
2017	AS-02	56	24	8	4	7	2	0	81	11	104
2017	AS-03	58	23	6	2	6	6	0	86	8	52
2017	AS-04	71	18	4	4	0	2	0	92	4	49
2017	AS-05	50	35	6	0	9	0	0	85	9	34
2017	AS-06	63	28	9	0	0	0	0	91	0	11
2017	AS-07	57	29	7	7	0	0	0	86	7	14

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	23	8	5	3	0	1	83	8	483
2019	AS-01	58	24	10	4	3	1	1	83	7	119
2019	AS-02	60	21	6	7	4	0	1	83	11	146
2019	AS-03	57	21	13	4	4	0	0	79	8	75
2019	AS-04	69	19	5	5	2	0	0	88	7	59
2019	AS-05	46	23	14	9	9	0	0	69	17	35
2019	AS-06	65	30	5	0	0	0	0	95	0	20
2019	AS-07	72	28	0	0	0	0	0	100	0	18
2018	AS	53	24	12	8	3	0	0	77	11	372
2018	AS-01	53	24	16	5	3	0	0	76	8	76
2018	AS-02	50	27	10	8	4	1	0	78	12	109
2018	AS-03	51	25	10	10	3	0	0	76	13	67
2018	AS-04	58	23	15	2	2	0	0	81	4	48
2018	AS-05	52	19	13	10	6	0	0	71	16	31
2018	AS-06	71	12	12	0	6	0	0	82	6	17
2018	AS-07	43	14	7	36	0	0	0	57	36	14
2017	AS	58	24	10	4	4	0	0	82	8	357
2017	AS-01	66	21	8	1	3	0	0	88	4	87
2017	AS-02	50	24	13	5	9	0	0	74	14	104
2017	AS-03	58	23	14	4	2	0	0	81	6	52
2017	AS-04	69	20	6	4	0	0	0	90	4	49
2017	AS-05	41	32	15	3	9	0	0	74	12	34
2017	AS-06	72	19	0	9	0	0	0	91	9	11
2017	AS-07	50	43	0	7	0	0	0	93	7	14
2014	AS	59	26	8	4	3	0	0	85	7	387
2014	AS-01	69	14	14	2	1	0	0	83	3	94
2014	AS-02	50	33	7	2	6	0	1	84	8	96
2014	AS-03	59	28	5	4	5	0	0	87	8	85
2014	AS-04	64	19	9	4	4	0	0	83	9	47
2014	AS-05	65	24	5	5	0	0	0	89	5	37
2014	AS-06	30	50	10	10	0	0	0	80	10	10
2014	AS-07	62	23	0	8	0	8	0	92	8	13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	45	8	12	1	3	3	77	14	74
2019	AS-04	21	42	8	17	0	4	8	71	19	24
2019	AS-06	53	47	0	0	0	0	0	100	0	19
2019	AS-07	20	40	20	20	0	0	0	60	20	15

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	41	33	15	6	2	2	0	76	9	482
2019	AS-01	50	29	13	3	3	4	0	82	5	119
2019	AS-02	46	22	23	5	3	1	1	69	8	145
2019	AS-03	31	43	12	11	1	1	0	75	12	74
2019	AS-04	37	47	10	5	0	2	0	85	5	60
2019	AS-05	37	34	6	11	9	3	0	74	21	35
2019	AS-06	50	45	5	0	0	0	0	95	0	20
2019	AS-07	33	33	11	22	0	0	0	67	22	18
2018	AS	34	35	16	8	3	4	1	72	12	380
2018	AS-01	42	29	17	5	1	5	1	75	7	77
2018	AS-02	28	35	19	8	5	4	0	66	14	114
2018	AS-03	35	32	12	13	1	4	1	72	16	68
2018	AS-04	43	37	16	0	4	0	0	80	4	49
2018	AS-05	26	32	16	10	6	10	0	64	18	31
2018	AS-06	35	47	6	12	0	0	0	82	12	17
2018	AS-07	29	43	7	14	7	0	0	71	21	14
2017	AS	34	35	14	6	5	5	1	73	12	357
2017	AS-01	46	34	11	3	3	2	0	82	7	87
2017	AS-02	24	33	18	8	9	7	1	62	18	104
2017	AS-03	38	34	6	12	4	6	0	77	16	52
2017	AS-04	39	45	8	4	0	2	2	87	4	49
2017	AS-05	26	35	24	9	3	3	0	64	12	34
2017	AS-06	25	37	28	0	0	9	0	69	0	11
2017	AS-07	36	29	14	7	7	7	0	69	15	14
2014	AS	34	36	14	7	3	5	1	75	11	385
2014	AS-01	47	23	14	8	2	5	1	75	10	93
2014	AS-02	21	38	19	7	4	8	3	66	13	96
2014	AS-03	43	36	8	6	2	5	0	83	9	84
2014	AS-04	28	49	13	4	4	2	0	78	9	47
2014	AS-05	35	43	14	5	0	3	0	81	6	37
2014	AS-06	0	60	20	10	10	0	0	60	20	10
2014	AS-07	31	38	8	23	0	0	0	69	23	13
2011	AS	32	33	16	7	4	7	1	71	12	350
2011	AS-01	27	35	19	7	6	5	0	66	14	99
2011	AS-02	29	37	17	1	1	13	1	78	3	78
2011	AS-03	42	29	17	4	4	3	1	75	8	78
2011	AS-04	29	31	10	15	6	8	0	66	23	48
2011	AS-05	26	33	19	11	4	7	0	64	16	27
2011	AS-06	40	40	10	0	0	10	0	89	0	10

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	37	35	16	8	4	1	0	73	12	483
2019	AS-01	47	29	13	4	3	3	1	78	8	119
2019	AS-02	40	32	19	6	3	1	0	72	9	145
2019	AS-03	28	40	17	9	5	0	0	68	15	75
2019	AS-04	33	43	13	10	0	0	0	77	10	60
2019	AS-05	26	34	14	17	9	0	0	60	26	35
2019	AS-06	50	45	5	0	0	0	0	95	0	20
2019	AS-07	28	39	11	17	6	0	0	67	22	18
2018	AS	30	38	15	7	5	3	1	71	13	376
2018	AS-01	36	29	15	12	3	4	1	69	15	78
2018	AS-02	26	39	15	8	8	4	0	68	17	113
2018	AS-03	26	40	17	6	5	5	2	70	11	65
2018	AS-04	45	33	18	0	4	0	0	78	4	49
2018	AS-05	22	44	19	6	3	6	0	70	10	32
2018	AS-06	29	53	6	12	0	0	0	82	12	17
2018	AS-07	15	54	8	8	15	0	0	69	23	13
2017	AS	30	41	14	8	5	2	0	73	13	356
2017	AS-01	44	38	7	8	2	1	0	83	10	87
2017	AS-02	18	37	19	9	12	4	1	58	22	103
2017	AS-03	31	46	13	8	2	0	0	77	10	52
2017	AS-04	29	51	14	6	0	0	0	80	6	49
2017	AS-05	24	50	15	6	3	3	0	76	9	34
2017	AS-06	35	37	28	0	0	0	0	72	0	11
2017	AS-07	43	36	7	7	7	0	0	79	14	14
2014	AS	34	35	17	8	4	2	1	70	13	386
2014	AS-01	47	26	15	6	4	0	1	74	11	93
2014	AS-02	24	39	17	7	8	3	2	66	16	96
2014	AS-03	41	36	13	6	1	2	0	80	7	85
2014	AS-04	26	40	23	6	4	0	0	66	11	47
2014	AS-05	32	30	22	14	0	3	0	64	14	37
2014	AS-06	0	60	30	10	0	0	0	60	10	10
2014	AS-07	31	31	8	15	15	0	0	62	31	13
2011	AS	27	37	17	9	6	3	0	67	16	350
2011	AS-01	23	36	17	11	9	3	0	61	21	99
2011	AS-02	28	37	17	8	5	5	0	69	14	78
2011	AS-03	35	37	13	9	5	1	0	73	14	78
2011	AS-04	29	35	19	8	4	4	0	67	13	48
2011	AS-05	11	48	19	15	7	0	0	59	22	27
2011	AS-06	30	40	30	0	0	0	0	70	0	10
2008	AS	32	34	16	9	6	3	0	67	16	274
2008	AS-01	41	26	16	8	7	3	0	69	15	76
2008	AS-02	16	41	19	9	11	5	0	59	21	64
2008	AS-03	33	41	17	9	0	0	0	74	9	58
2008	AS-04	35	43	8	8	3	3	0	81	11	37
2008	AS-05	26	26	16	21	11	0	0	53	32	19
2008	AS-06	60	0	10	10	10	10	0	67	22	10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	35	19	9	5	4	0	65	14	483
2019	AS-01	33	34	19	7	3	5	0	70	10	120
2019	AS-02	31	32	21	6	6	3	0	65	13	145
2019	AS-03	21	40	23	7	8	1	0	62	15	75
2019	AS-04	17	42	12	18	2	10	0	65	22	60
2019	AS-05	29	31	20	9	9	3	0	62	18	35
2019	AS-06	47	42	11	0	0	0	0	89	0	19
2019	AS-07	22	28	22	28	0	0	0	50	28	18
2018	AS	26	35	17	13	5	5	1	64	19	381
2018	AS-01	35	29	15	13	3	4	1	68	16	78
2018	AS-02	22	31	17	15	9	6	0	57	25	113
2018	AS-03	28	31	19	10	3	7	1	65	15	68
2018	AS-04	27	47	18	2	4	2	0	75	6	49
2018	AS-05	22	38	16	13	3	9	0	66	17	32
2018	AS-06	24	47	18	12	0	0	0	71	12	17
2018	AS-07	14	36	14	21	14	0	0	50	36	14
2017	AS	22	42	18	9	4	4	0	68	14	357
2017	AS-01	37	40	11	11	0	1	0	77	11	87
2017	AS-02	15	36	25	5	11	7	1	56	17	104
2017	AS-03	25	48	16	10	0	2	0	74	10	52
2017	AS-04	18	49	16	10	4	2	0	69	15	49
2017	AS-05	12	50	15	15	3	6	0	66	19	34
2017	AS-06	19	53	28	0	0	0	0	72	0	11
2017	AS-07	21	43	14	7	7	7	0	69	15	14
2014	AS	23	34	19	14	5	4	1	60	20	385
2014	AS-01	35	28	19	8	4	4	1	67	13	93
2014	AS-02	13	40	17	15	7	6	3	57	24	96
2014	AS-03	30	31	19	14	2	4	0	63	17	84
2014	AS-04	19	43	17	13	4	4	0	64	18	47
2014	AS-05	22	30	16	27	3	3	0	53	31	37
2014	AS-06	0	20	50	20	10	0	0	20	30	10
2014	AS-07	23	38	15	0	23	0	0	62	23	13
2011	AS	23	38	19	10	4	7	0	65	15	352
2011	AS-01	26	30	22	7	5	10	0	62	13	100
2011	AS-02	18	42	15	13	3	9	0	66	17	78
2011	AS-03	27	40	21	6	3	4	0	69	9	78
2011	AS-04	21	44	19	8	6	2	0	66	15	48
2011	AS-05	18	43	14	14	4	7	0	65	19	28
2011	AS-06	20	30	30	20	0	0	0	50	20	10
2008	AS	15	39	19	16	5	6	0	58	22	274
2008	AS-01	26	30	11	16	7	11	0	63	25	76
2008	AS-02	8	41	22	14	9	6	0	52	25	64
2008	AS-03	17	47	22	10	2	0	2	65	12	58
2008	AS-04	16	38	27	16	0	3	0	56	17	37
2008	AS-05	0	42	16	32	0	11	0	47	35	19
2008	AS-06	0	70	10	0	10	10	0	78	11	10

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	33	19	13	8	2	0	60	21	485
2019	AS-01	31	33	17	11	6	3	0	66	17	120
2019	AS-02	32	23	21	12	9	2	0	57	22	146
2019	AS-03	17	48	19	11	5	0	0	65	16	75
2019	AS-04	17	38	12	23	8	2	0	56	32	60
2019	AS-05	26	37	14	11	11	0	0	63	23	35
2019	AS-06	35	35	30	0	0	0	0	70	0	20
2019	AS-07	17	28	33	11	11	0	0	44	22	18
2018	AS	24	34	17	13	8	4	1	60	22	381
2018	AS-01	35	26	15	9	10	4	1	64	20	78
2018	AS-02	20	27	21	15	11	5	0	50	28	114
2018	AS-03	24	40	13	13	4	4	1	67	19	68
2018	AS-04	22	45	20	8	2	2	0	69	10	49
2018	AS-05	19	41	16	9	6	9	0	66	17	32
2018	AS-06	29	29	12	24	6	0	0	59	29	17
2018	AS-07	7	36	14	21	21	0	0	43	43	14
2017	AS	21	40	18	11	7	3	0	63	18	355
2017	AS-01	32	37	16	8	4	2	0	71	13	87
2017	AS-02	15	36	23	11	12	3	1	53	23	104
2017	AS-03	21	40	19	14	2	4	0	64	16	52
2017	AS-04	19	52	15	8	6	0	0	71	15	48
2017	AS-05	18	32	18	21	6	6	0	53	28	34
2017	AS-06	25	65	0	9	0	0	0	91	9	11
2017	AS-07	7	50	14	14	7	7	0	62	23	14
2014	AS	24	31	21	14	7	2	1	57	22	385
2014	AS-01	32	30	20	9	6	1	1	64	15	93
2014	AS-02	19	29	18	18	9	4	2	52	29	95
2014	AS-03	28	33	20	16	1	1	0	62	18	85
2014	AS-04	21	34	26	11	6	2	0	57	17	47
2014	AS-05	16	35	19	19	8	3	0	53	28	37
2014	AS-06	0	30	50	20	0	0	0	30	20	10
2014	AS-07	23	31	0	15	31	0	0	54	46	13
2011	AS	23	38	17	13	8	1	0	62	21	350
2011	AS-01	24	38	16	10	9	2	0	64	20	99
2011	AS-02	17	37	22	14	8	1	1	55	22	78
2011	AS-03	24	44	15	12	3	3	0	70	14	78
2011	AS-04	25	40	13	17	6	0	0	65	23	48
2011	AS-05	21	32	18	18	11	0	0	54	29	28
2008	AS	23	41	15	14	6	2	0	65	20	274
2008	AS-01	28	32	16	11	11	4	0	62	22	76
2008	AS-02	14	39	20	17	6	3	0	55	24	64
2008	AS-03	29	48	10	9	3	0	0	78	12	58
2008	AS-04	19	46	19	14	3	0	0	65	16	37
2008	AS-05	21	37	5	26	5	0	5	61	33	19
2008	AS-06	20	50	10	20	0	0	0	70	20	10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	25	13	5	1	3	81	6	485
2019	AS-01	58	24	8	6	0	4	85	6	120
2019	AS-02	55	23	14	3	1	3	81	5	146
2019	AS-03	53	23	16	5	3	0	76	8	75
2019	AS-04	57	20	12	8	0	3	79	9	60
2019	AS-05	43	34	17	0	3	3	79	3	35
2019	AS-06	60	30	5	5	0	0	90	5	20
2019	AS-07	28	44	22	6	0	0	72	6	18

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	45	12	5	2	1	0	81	7	483
2019	AS-01	34	47	13	5	1	1	0	82	6	120
2019	AS-02	39	40	13	6	1	1	0	80	7	144
2019	AS-03	25	55	13	4	1	1	0	81	5	75
2019	AS-04	30	42	15	12	0	2	0	73	12	60
2019	AS-05	51	31	6	3	9	0	0	83	11	35
2019	AS-06	30	60	10	0	0	0	0	90	0	20
2019	AS-07	39	44	11	6	0	0	0	83	6	18
2018	AS	30	43	17	6	3	1	0	75	9	378
2018	AS-01	35	42	17	3	1	3	0	79	4	77
2018	AS-02	20	44	20	8	4	3	0	66	13	113
2018	AS-03	33	45	14	5	3	0	0	79	8	66
2018	AS-04	31	43	22	2	2	0	0	73	4	49
2018	AS-05	41	38	13	9	0	0	0	78	9	32
2018	AS-06	24	59	12	6	0	0	0	82	6	17
2018	AS-07	36	43	0	14	7	0	0	79	21	14
2017	AS	31	44	15	4	3	1	0	77	8	356
2017	AS-01	42	37	14	5	1	1	0	81	6	87
2017	AS-02	23	43	19	5	7	3	0	68	12	104
2017	AS-03	35	46	13	6	0	0	0	81	6	52
2017	AS-04	33	45	16	4	0	2	0	79	4	49
2017	AS-05	24	64	3	6	3	0	0	88	9	33
2017	AS-06	35	56	9	0	0	0	0	91	0	11
2017	AS-07	36	36	14	0	14	0	0	71	14	14
2014	AS	30	43	14	9	3	1	0	73	12	387
2014	AS-01	39	35	12	7	4	2	0	76	12	94
2014	AS-02	19	53	11	11	4	0	1	73	16	96
2014	AS-03	36	41	18	4	1	0	0	78	5	85
2014	AS-04	36	36	15	11	2	0	0	72	13	47
2014	AS-05	22	51	14	11	3	0	0	73	14	37
2014	AS-06	20	40	30	10	0	0	0	60	10	10
2014	AS-07	15	38	8	23	15	0	0	54	38	13
2011	AS	39	38	14	7	0	2	0	79	7	352
2011	AS-01	35	36	22	4	0	3	0	73	4	100
2011	AS-02	37	32	14	9	1	6	0	74	11	78
2011	AS-03	45	50	4	1	0	0	0	95	1	78
2011	AS-04	44	35	17	4	0	0	0	79	4	48
2011	AS-05	36	32	14	18	0	0	0	68	18	28
2011	AS-06	50	30	0	20	0	0	0	80	20	10

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	23	41	19	11	5	1	65	16	484
2019	AS-01	24	49	13	11	3	0	72	14	119
2019	AS-02	30	34	23	5	6	1	65	12	146
2019	AS-03	12	53	16	11	7	1	66	18	75
2019	AS-04	23	35	20	20	0	2	59	20	60
2019	AS-05	20	31	23	14	11	0	51	26	35
2019	AS-06	20	55	20	0	0	5	79	0	20
2019	AS-07	33	22	17	28	0	0	56	28	18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	35	12	7	3	2	1	77	11	482
2019	AS-01	36	38	12	9	3	0	2	75	13	120
2019	AS-02	43	30	14	7	3	3	1	75	10	145
2019	AS-03	34	42	9	9	4	1	0	77	14	74
2019	AS-04	42	33	15	5	3	2	0	76	8	60
2019	AS-05	40	26	14	9	9	3	0	68	18	35
2019	AS-06	58	42	0	0	0	0	0	100	0	19
2019	AS-07	44	44	11	0	0	0	0	89	0	18
2018	AS	38	38	12	7	4	2	0	77	11	377
2018	AS-01	40	35	18	4	3	1	0	75	6	78
2018	AS-02	32	36	12	11	6	3	0	70	17	113
2018	AS-03	40	46	5	8	2	0	0	86	9	65
2018	AS-04	43	39	10	6	2	0	0	82	8	49
2018	AS-05	38	38	9	6	3	6	0	80	10	32
2018	AS-06	50	31	19	0	0	0	0	81	0	16
2018	AS-07	29	50	7	0	14	0	0	79	14	14
2017	AS	42	34	12	6	4	1	1	78	10	356
2017	AS-01	42	34	10	8	3	1	1	78	12	86
2017	AS-02	30	41	14	6	5	2	2	74	11	104
2017	AS-03	42	29	13	12	2	0	2	72	14	52
2017	AS-04	47	33	10	2	2	4	2	85	4	49
2017	AS-05	50	26	12	3	9	0	0	76	12	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	57	36	7	0	0	0	0	93	0	14
2014	AS	42	34	10	6	3	4	2	80	9	387
2014	AS-01	44	32	11	5	4	1	3	79	10	94
2014	AS-02	36	31	14	7	2	6	3	75	10	96
2014	AS-03	48	34	7	4	2	4	1	86	6	85
2014	AS-04	40	43	6	4	2	4	0	87	7	47
2014	AS-05	38	43	8	5	3	3	0	83	8	37
2014	AS-06	40	20	10	20	0	10	0	67	22	10
2014	AS-07	54	23	0	15	8	0	0	77	23	13
2011	AS	52	29	7	6	1	5	1	86	7	351
2011	AS-01	46	25	16	5	3	5	0	75	8	100
2011	AS-02	38	40	4	6	1	8	3	87	9	78
2011	AS-03	59	26	4	5	0	5	1	90	5	78
2011	AS-04	73	21	0	6	0	0	0	94	6	48
2011	AS-05	39	43	4	7	0	7	0	88	8	28
2008	AS	45	32	10	5	4	4	1	81	9	272
2008	AS-01	41	32	12	3	4	7	1	80	7	75
2008	AS-02	30	33	13	8	8	5	3	69	17	63
2008	AS-03	57	33	5	2	2	0	2	91	4	58
2008	AS-04	49	32	14	0	3	3	0	83	3	37
2008	AS-05	42	26	5	21	0	5	0	72	22	19
2008	AS-06	80	20	0	0	0	0	0	100	0	10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	37	36	18	4	1	2	75	6	483
2019	AS-01	34	41	18	4	1	3	77	5	120
2019	AS-02	46	29	18	3	2	2	76	5	146
2019	AS-03	35	39	23	4	0	0	73	4	75
2019	AS-04	32	37	24	3	0	3	72	4	59
2019	AS-05	34	31	14	11	9	0	66	20	35
2019	AS-06	42	58	0	0	0	0	100	0	19
2019	AS-07	39	44	11	6	0	0	83	6	18
2018	AS	36	36	19	4	4	2	73	8	377
2018	AS-01	44	24	22	6	3	1	69	9	78
2018	AS-02	27	42	22	4	4	1	69	8	112
2018	AS-03	38	38	15	2	5	2	78	6	65
2018	AS-04	43	35	18	2	2	0	78	4	49
2018	AS-05	41	28	16	6	3	6	73	10	32
2018	AS-06	24	47	29	0	0	0	71	0	17
2018	AS-07	29	43	14	0	14	0	71	14	14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	25	24	22	10	7	8	3	55	20	485
2019	AS-01	28	26	22	10	3	8	3	61	15	120
2019	AS-02	25	22	24	9	8	8	5	54	19	146
2019	AS-03	23	25	27	8	9	7	1	52	19	75
2019	AS-04	25	25	22	10	5	10	3	58	17	60
2019	AS-05	17	17	17	20	20	9	0	38	44	35
2019	AS-06	25	35	20	5	0	15	0	71	6	20
2019	AS-07	28	17	22	17	6	6	6	50	25	18
2018	AS	22	23	24	11	8	9	3	51	22	378
2018	AS-01	26	21	23	9	6	12	3	55	18	77
2018	AS-02	18	22	22	12	10	13	3	47	26	113
2018	AS-03	21	23	24	12	12	3	5	48	26	66
2018	AS-04	29	24	27	6	4	8	2	59	11	49
2018	AS-05	22	22	13	19	9	13	3	52	33	32
2018	AS-06	18	35	29	18	0	0	0	53	18	17
2018	AS-07	21	36	29	0	14	0	0	57	14	14
2017	AS	18	22	24	14	10	8	5	45	27	356
2017	AS-01	20	26	21	8	8	11	6	55	19	87
2017	AS-02	10	14	34	14	14	9	8	28	32	104
2017	AS-03	19	31	12	25	4	6	4	55	32	52
2017	AS-04	20	33	20	6	14	4	2	56	22	49
2017	AS-05	21	9	21	18	12	15	3	37	37	33
2017	AS-06	44	9	28	9	0	0	9	59	10	11
2017	AS-07	29	7	14	36	7	0	7	38	46	14
2014	AS	22	23	19	10	12	11	3	53	25	387
2014	AS-01	24	20	19	5	17	10	4	52	26	94
2014	AS-02	16	23	22	14	9	14	3	46	28	96
2014	AS-03	28	24	12	12	6	18	1	64	22	85
2014	AS-04	26	26	21	9	9	6	4	57	19	47
2014	AS-05	19	38	16	11	8	5	3	62	21	37
2014	AS-06	20	0	40	10	30	0	0	20	40	10
2014	AS-07	31	15	15	8	23	8	0	50	33	13
2011	AS	23	21	17	13	11	11	3	52	28	349
2011	AS-01	22	14	20	17	12	9	5	42	34	99
2011	AS-02	19	21	21	13	9	17	1	48	27	78
2011	AS-03	26	32	12	10	8	9	3	66	21	77
2011	AS-04	23	27	10	10	17	10	2	57	31	48
2011	AS-05	22	15	19	15	11	15	4	45	32	27
2011	AS-06	40	10	30	0	0	20	0	63	0	10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	36	13	10	5	2	0	72	15	479
2019	AS-01	39	35	13	9	2	3	0	76	11	119
2019	AS-02	38	31	17	8	6	1	0	70	13	145
2019	AS-03	24	46	12	9	7	0	1	71	16	74
2019	AS-04	34	41	10	8	2	5	0	79	11	59
2019	AS-05	34	26	6	17	14	3	0	62	32	35
2019	AS-06	39	56	6	0	0	0	0	94	0	18
2019	AS-07	28	39	6	17	11	0	0	67	28	18
2018	AS	28	38	13	12	6	1	0	68	19	377
2018	AS-01	32	31	18	14	4	1	0	64	18	78
2018	AS-02	28	35	13	12	11	1	1	64	23	112
2018	AS-03	24	42	12	15	5	2	0	68	20	66
2018	AS-04	31	45	14	0	6	4	0	79	6	49
2018	AS-05	34	34	13	9	9	0	0	69	19	32
2018	AS-06	24	53	0	24	0	0	0	76	24	17
2018	AS-07	7	64	7	21	0	0	0	71	21	14
2017	AS	36	34	17	7	5	1	0	71	13	356
2017	AS-01	45	32	16	3	3	1	0	77	7	87
2017	AS-02	29	36	18	8	8	2	0	66	16	104
2017	AS-03	40	29	21	4	6	0	0	69	10	52
2017	AS-04	41	37	10	8	2	2	0	79	10	49
2017	AS-05	30	27	18	15	9	0	0	58	24	33
2017	AS-06	44	37	19	0	0	0	0	81	0	11
2017	AS-07	14	50	7	21	0	0	7	69	23	14
2014	AS	33	35	14	10	5	2	1	70	15	387
2014	AS-01	39	31	9	13	4	3	1	73	18	94
2014	AS-02	22	44	16	9	8	0	1	66	18	96
2014	AS-03	44	29	16	4	4	2	1	76	7	85
2014	AS-04	34	34	23	2	4	2	0	70	7	47
2014	AS-05	27	46	8	16	3	0	0	73	19	37
2014	AS-06	10	30	30	30	0	0	0	40	30	10
2014	AS-07	46	23	0	31	0	0	0	69	31	13
2011	AS	38	31	15	9	6	1	0	70	15	350
2011	AS-01	36	28	17	8	8	2	0	66	16	99
2011	AS-02	35	32	17	8	8	0	0	68	16	77
2011	AS-03	41	37	9	10	3	0	0	78	13	78
2011	AS-04	42	27	17	10	4	0	0	69	15	48
2011	AS-05	21	36	18	14	7	4	0	59	22	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10
2008	AS	32	39	9	12	6	3	0	72	18	272
2008	AS-01	38	34	9	11	7	1	0	73	17	76
2008	AS-02	29	29	16	11	10	6	0	61	22	63
2008	AS-03	30	51	4	11	4	2	0	82	14	57
2008	AS-04	35	38	11	16	0	0	0	73	16	37
2008	AS-05	5	58	5	11	11	11	0	71	24	19
2008	AS-06	40	40	0	10	10	0	0	80	20	10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	32	16	10	10	3	1	62	21	484
2019	AS-01	32	29	16	8	12	3	0	63	21	120
2019	AS-02	27	29	21	12	8	3	1	58	21	145
2019	AS-03	21	40	16	12	11	0	0	61	23	75
2019	AS-04	28	42	8	8	7	7	0	75	16	60
2019	AS-05	37	14	6	11	23	3	6	56	38	35
2019	AS-06	35	45	20	0	0	0	0	80	0	20
2019	AS-07	22	33	11	6	22	0	6	59	29	18
2018	AS	25	31	16	13	12	2	2	58	26	377
2018	AS-01	29	18	14	18	10	6	4	52	32	77
2018	AS-02	20	37	17	12	12	1	1	59	24	113
2018	AS-03	25	26	17	17	12	0	3	52	30	65
2018	AS-04	29	37	16	8	6	2	2	68	15	49
2018	AS-05	28	25	19	3	16	6	3	59	21	32
2018	AS-06	24	53	6	6	12	0	0	76	18	17
2018	AS-07	14	43	0	21	21	0	0	57	43	14
2017	AS	24	29	18	12	12	3	2	56	25	355
2017	AS-01	28	26	16	10	10	6	3	60	22	87
2017	AS-02	19	27	20	15	18	2	0	47	33	103
2017	AS-03	27	31	14	12	12	0	4	61	25	51
2017	AS-04	31	33	12	12	8	0	4	66	21	49
2017	AS-05	18	26	24	9	18	6	0	47	28	34
2017	AS-06	35	28	28	9	0	0	0	63	9	11
2017	AS-07	14	50	21	0	7	0	7	69	8	14
2014	AS	23	25	16	16	14	3	3	52	31	386
2014	AS-01	24	26	12	10	18	6	4	56	31	94
2014	AS-02	15	26	21	17	19	2	1	42	37	96
2014	AS-03	33	16	14	19	9	6	2	54	31	85
2014	AS-04	28	34	17	9	11	0	2	63	20	47
2014	AS-05	17	36	11	25	8	0	3	54	34	36
2014	AS-06	30	30	20	10	0	0	10	67	11	10
2014	AS-07	23	23	8	23	15	0	8	50	42	13
2011	AS	19	28	15	18	15	2	2	50	34	351
2011	AS-01	16	23	17	19	16	6	2	43	38	99
2011	AS-02	15	31	13	19	18	1	3	48	39	78
2011	AS-03	19	40	12	15	12	0	3	61	28	78
2011	AS-04	23	21	23	21	10	0	2	45	32	48
2011	AS-05	25	25	11	18	21	0	0	50	39	28
2011	AS-06	30	40	30	0	0	0	0	70	0	10
2008	AS	18	35	13	16	13	4	1	56	30	271
2008	AS-01	27	34	15	9	11	4	0	63	21	74
2008	AS-02	14	30	13	16	23	3	2	46	41	64
2008	AS-03	16	44	14	12	11	4	0	62	24	57
2008	AS-04	22	43	5	22	5	3	0	67	28	37
2008	AS-05	5	26	21	37	0	5	5	35	41	19
2008	AS-06	20	20	10	10	20	10	10	50	38	10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	20	14	3	2	1	4	80	6	484
2019	AS-01	56	19	13	4	2	3	3	80	6	120
2019	AS-02	61	21	10	2	1	1	3	86	4	145
2019	AS-03	55	20	16	3	3	0	4	78	6	75
2019	AS-04	55	13	18	7	3	0	3	71	10	60
2019	AS-05	49	20	23	0	3	0	6	73	3	35
2019	AS-06	55	30	5	0	5	0	5	89	5	20
2019	AS-07	56	17	17	6	0	0	6	76	6	18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	58	12	8	4	5	2	11	81	10	482
2019	AS-01	55	18	8	5	7	3	6	79	13	120
2019	AS-02	60	15	6	3	6	3	8	84	9	144
2019	AS-03	59	9	11	8	4	0	9	75	13	75
2019	AS-04	57	3	10	3	5	0	22	77	11	60
2019	AS-05	56	9	12	0	6	0	18	79	7	34
2019	AS-06	80	5	0	0	0	0	15	100	0	20
2019	AS-07	56	11	6	0	0	0	28	92	0	18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	20	14	6	3	1	3	75	10	479
2019	AS-01	53	26	8	3	5	3	2	83	8	120
2019	AS-02	50	21	14	8	4	1	3	74	12	142
2019	AS-03	49	17	19	8	3	0	4	69	11	75
2019	AS-04	54	10	20	10	2	0	3	67	12	59
2019	AS-05	46	20	20	0	6	0	9	72	6	35
2019	AS-06	79	16	5	0	0	0	0	95	0	19
2019	AS-07	61	11	11	11	0	0	6	76	12	18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	18	14	8	4	3	4	72	13	479
2019	AS-01	50	23	14	3	4	5	2	77	7	119
2019	AS-02	47	21	11	11	4	3	4	73	15	142
2019	AS-03	45	15	20	9	5	0	5	63	15	75
2019	AS-04	47	14	19	12	2	2	5	65	15	59
2019	AS-05	49	9	23	6	3	0	11	65	10	35
2019	AS-06	80	5	0	10	0	0	5	89	11	20
2019	AS-07	50	22	0	11	6	6	6	81	19	18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	62	12	8	5	4	2	6	81	10	483
2019	AS-01	66	15	6	4	4	2	3	85	9	120
2019	AS-02	61	13	8	7	3	2	6	80	11	144
2019	AS-03	59	11	12	7	5	0	7	74	13	75
2019	AS-04	62	10	7	5	5	3	8	81	11	60
2019	AS-05	63	6	14	3	3	0	11	77	6	35
2019	AS-06	80	10	10	0	0	0	0	90	0	20
2019	AS-07	67	6	0	6	11	0	11	81	19	18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	62	15	12	2	3	2	4	82	5	482
2019	AS-01	61	16	11	0	4	5	3	84	5	119
2019	AS-02	61	18	11	3	1	2	3	83	5	144
2019	AS-03	61	12	15	4	1	0	7	79	6	75
2019	AS-04	67	12	8	2	7	0	5	82	9	60
2019	AS-05	60	11	17	0	0	0	11	81	0	35
2019	AS-06	75	20	5	0	0	0	0	95	0	20
2019	AS-07	67	6	11	0	6	0	11	81	6	18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	78	6	5	2	2	3	4	90	4	478
2019	AS-01	81	7	3	1	1	4	3	95	2	118
2019	AS-02	78	6	4	3	2	3	4	90	5	144
2019	AS-03	72	8	8	5	1	0	5	85	7	75
2019	AS-04	78	0	12	0	2	3	5	85	2	59
2019	AS-05	74	12	6	3	3	0	3	88	6	34
2019	AS-06	100	0	0	0	0	0	0	100	0	19
2019	AS-07	78	6	0	6	6	0	6	88	12	18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	77	8	5	1	1	1	7	93	2	481
2019	AS-01	76	8	5	1	2	3	7	92	3	120
2019	AS-02	79	6	4	1	1	1	7	93	2	143
2019	AS-03	69	14	7	1	1	0	8	90	3	74
2019	AS-04	77	8	7	2	0	2	5	91	2	60
2019	AS-05	77	6	9	0	0	0	9	91	0	35
2019	AS-06	90	0	0	0	0	0	10	100	0	20
2019	AS-07	89	6	0	0	0	0	6	100	0	18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	41	18	5	2	5	0	74	7	484
2019	AS-01	28	40	24	3	0	4	1	71	4	120
2019	AS-02	34	36	18	5	1	5	1	74	7	146
2019	AS-03	23	44	21	7	3	3	0	68	10	75
2019	AS-04	35	47	8	2	2	7	0	88	4	60
2019	AS-05	29	38	15	6	9	3	0	70	15	34
2019	AS-06	35	50	5	5	0	5	0	89	5	20
2019	AS-07	22	50	22	6	0	0	0	72	6	18
2018	AS	27	35	21	7	4	5	0	66	12	379
2018	AS-01	22	29	28	6	5	9	0	56	13	78
2018	AS-02	27	30	25	7	5	5	1	60	13	113
2018	AS-03	26	41	20	8	3	3	0	69	11	66
2018	AS-04	31	43	16	8	2	0	0	73	10	49
2018	AS-05	28	41	16	3	6	6	0	73	10	32
2018	AS-06	35	35	24	0	0	6	0	75	0	17
2018	AS-07	29	43	0	21	7	0	0	71	29	14
2017	AS	23	40	23	6	3	5	1	66	10	357
2017	AS-01	30	39	23	1	1	4	0	73	2	87
2017	AS-02	14	36	27	13	5	4	2	53	18	104
2017	AS-03	25	46	19	4	2	4	0	74	6	52
2017	AS-04	33	33	16	6	2	10	0	73	9	49
2017	AS-05	24	41	21	6	6	3	0	67	12	34
2017	AS-06	19	53	28	0	0	0	0	72	0	11
2017	AS-07	21	50	14	14	0	0	0	71	14	14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	32	10	4	1	2	0	84	5	481
2019	AS-01	51	29	13	6	0	2	0	81	6	119
2019	AS-02	58	27	8	3	1	3	0	87	4	144
2019	AS-03	44	36	13	7	0	0	0	80	7	75
2019	AS-04	50	40	8	0	0	2	0	92	0	60
2019	AS-05	44	32	9	9	6	0	0	76	15	34
2019	AS-06	60	40	0	0	0	0	0	100	0	20
2019	AS-07	44	33	17	6	0	0	0	78	6	18
2018	AS	53	34	7	3	2	1	0	88	5	380
2018	AS-01	50	36	8	4	1	1	0	87	5	76
2018	AS-02	49	33	11	3	3	1	0	83	5	114
2018	AS-03	53	35	6	3	3	0	0	88	6	68
2018	AS-04	59	33	4	2	2	0	0	92	4	49
2018	AS-05	56	31	6	3	3	0	0	88	6	32
2018	AS-06	59	35	6	0	0	0	0	94	0	17
2018	AS-07	57	43	0	0	0	0	0	100	0	14
2017	AS	47	40	9	3	1	1	0	87	4	356
2017	AS-01	53	39	6	2	0	0	0	92	2	86
2017	AS-02	35	41	17	4	2	1	0	77	6	104
2017	AS-03	56	37	6	2	0	0	0	92	2	52
2017	AS-04	57	37	4	2	0	0	0	94	2	49
2017	AS-05	38	44	6	3	6	3	0	85	9	34
2017	AS-06	63	37	0	0	0	0	0	100	0	11
2017	AS-07	50	43	7	0	0	0	0	93	0	14
2014	AS	56	30	9	2	2	1	0	87	4	387
2014	AS-01	65	22	7	1	2	2	0	89	3	94
2014	AS-02	42	36	13	3	3	2	1	81	6	96
2014	AS-03	69	21	6	2	1	0	0	91	4	85
2014	AS-04	49	40	9	2	0	0	0	89	2	47
2014	AS-05	54	35	8	0	0	3	0	92	0	37
2014	AS-06	50	40	10	0	0	0	0	90	0	10
2014	AS-07	46	38	0	8	8	0	0	85	15	13
2011	AS	48	33	9	5	2	3	0	84	7	351
2011	AS-01	42	31	13	4	5	5	0	77	9	100
2011	AS-02	42	35	10	8	0	4	1	81	8	78
2011	AS-03	54	35	6	4	0	1	0	90	4	78
2011	AS-04	60	32	2	2	2	2	0	93	4	47
2011	AS-05	46	39	4	4	4	4	0	89	7	28
2011	AS-06	70	20	10	0	0	0	0	90	0	10

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	27	10	2	1	1	0	87	3	485
2019	AS-01	58	28	13	0	0	1	1	87	0	120
2019	AS-02	62	23	9	3	1	2	0	87	4	146
2019	AS-03	57	27	11	4	1	0	0	84	5	75
2019	AS-04	53	35	8	2	0	2	0	90	2	60
2019	AS-05	60	23	11	0	6	0	0	83	6	35
2019	AS-06	65	35	0	0	0	0	0	100	0	20
2019	AS-07	50	33	11	6	0	0	0	83	6	18
2018	AS	53	32	10	2	2	1	1	85	4	377
2018	AS-01	58	26	12	1	3	0	0	84	4	76
2018	AS-02	50	33	9	2	4	3	0	85	5	113
2018	AS-03	48	36	9	3	1	0	3	86	5	67
2018	AS-04	52	35	10	2	0	0	0	88	2	48
2018	AS-05	53	19	19	6	0	3	0	74	6	32
2018	AS-06	59	29	12	0	0	0	0	88	0	17
2018	AS-07	36	57	7	0	0	0	0	93	0	14
2017	AS	48	32	13	2	1	3	1	83	4	355
2017	AS-01	50	32	14	2	0	2	0	84	2	86
2017	AS-02	38	34	17	4	3	4	1	75	7	103
2017	AS-03	52	29	10	4	2	4	0	84	6	52
2017	AS-04	57	33	8	0	0	0	2	92	0	49
2017	AS-05	50	24	18	0	0	6	3	81	0	34
2017	AS-06	63	37	0	0	0	0	0	100	0	11
2017	AS-07	71	21	7	0	0	0	0	93	0	14
2014	AS	52	32	6	3	2	4	1	88	5	386
2014	AS-01	61	20	9	3	4	3	0	84	8	94
2014	AS-02	35	41	10	4	3	4	2	81	8	96
2014	AS-03	69	21	1	1	1	6	0	96	3	84
2014	AS-04	49	43	4	0	0	4	0	96	0	47
2014	AS-05	49	43	3	3	0	3	0	94	3	37
2014	AS-06	50	30	20	0	0	0	0	80	0	10
2014	AS-07	46	38	0	15	0	0	0	85	15	13

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	61	27	7	2	2	0	0	88	4	483
2019	AS-01	63	29	7	1	0	0	0	92	1	119
2019	AS-02	62	28	7	1	2	0	0	90	3	145
2019	AS-03	57	27	9	7	0	0	0	84	7	75
2019	AS-04	67	22	10	2	0	0	0	88	2	60
2019	AS-05	57	20	9	3	11	0	0	77	14	35
2019	AS-06	65	35	0	0	0	0	0	100	0	20
2019	AS-07	56	28	6	6	0	6	0	88	6	18
2018	AS	55	33	7	2	2	0	0	88	4	378
2018	AS-01	55	36	7	1	1	0	0	91	3	76
2018	AS-02	47	37	10	3	3	1	0	85	5	114
2018	AS-03	54	33	7	3	3	0	0	87	6	67
2018	AS-04	63	33	0	0	4	0	0	96	4	49
2018	AS-05	65	26	6	0	3	0	0	90	3	31
2018	AS-06	59	18	24	0	0	0	0	76	0	17
2018	AS-07	57	29	7	7	0	0	0	86	7	14
2017	AS	52	35	9	3	2	0	0	87	5	356
2017	AS-01	57	33	9	0	1	0	0	90	1	86
2017	AS-02	43	39	11	3	5	0	0	82	8	104
2017	AS-03	54	31	12	4	0	0	0	84	4	52
2017	AS-04	65	27	6	2	0	0	0	92	2	49
2017	AS-05	38	44	6	6	6	0	0	82	12	34
2017	AS-06	63	37	0	0	0	0	0	100	0	11
2017	AS-07	64	21	7	7	0	0	0	86	7	14
2014	AS	54	34	6	3	2	1	0	89	4	386
2014	AS-01	61	24	9	4	1	1	0	86	5	94
2014	AS-02	45	43	5	2	4	0	1	88	6	96
2014	AS-03	65	27	2	2	2	1	0	93	5	85
2014	AS-04	52	41	2	4	0	0	0	93	4	46
2014	AS-05	57	30	14	0	0	0	0	86	0	37
2014	AS-06	30	60	10	0	0	0	0	90	0	10
2014	AS-07	31	54	15	0	0	0	0	85	0	13
2011	AS	53	33	8	5	3	0	0	85	7	352
2011	AS-01	54	26	11	4	5	0	0	80	9	100
2011	AS-02	45	40	9	6	0	0	0	85	6	78
2011	AS-03	56	35	3	5	1	0	0	91	6	78
2011	AS-04	58	31	4	4	2	0	0	90	6	48
2011	AS-05	43	39	14	0	4	0	0	82	4	28
2011	AS-06	70	30	0	0	0	0	0	100	0	10
2008	AS	44	40	9	4	3	0	0	84	7	274
2008	AS-01	47	38	9	5	0	0	0	86	5	76
2008	AS-02	36	31	14	9	8	2	0	68	17	64
2008	AS-03	52	43	5	0	0	0	0	95	0	58
2008	AS-04	35	57	8	0	0	0	0	92	0	37
2008	AS-05	42	37	5	5	11	0	0	79	16	19
2008	AS-06	60	40	0	0	0	0	0	100	0	10

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	25	14	4	2	0	0	81	5	484
2019	AS-01	54	29	14	3	1	0	0	82	3	119
2019	AS-02	62	21	10	3	2	1	0	84	6	146
2019	AS-03	52	23	19	5	1	0	0	75	7	75
2019	AS-04	53	33	10	3	0	0	0	87	3	60
2019	AS-05	54	14	17	6	9	0	0	69	14	35
2019	AS-06	65	30	5	0	0	0	0	95	0	20
2019	AS-07	50	22	22	6	0	0	0	72	6	18
2018	AS	47	32	12	4	4	1	0	80	8	379
2018	AS-01	46	39	5	5	4	0	0	86	9	76
2018	AS-02	46	28	18	4	3	1	0	75	7	114
2018	AS-03	41	32	16	1	7	1	0	75	9	68
2018	AS-04	50	38	6	2	4	0	0	88	6	48
2018	AS-05	56	16	16	6	3	3	0	74	10	32
2018	AS-06	47	35	12	6	0	0	0	82	6	17
2018	AS-07	29	43	7	7	14	0	0	71	21	14
2017	AS	45	33	15	3	2	1	0	79	5	355
2017	AS-01	51	33	13	1	0	1	0	85	1	86
2017	AS-02	41	29	18	5	6	1	0	71	11	104
2017	AS-03	47	33	10	8	0	2	0	82	8	51
2017	AS-04	45	39	16	0	0	0	0	84	0	49
2017	AS-05	44	26	21	3	3	3	0	73	6	34
2017	AS-06	72	9	19	0	0	0	0	81	0	11
2017	AS-07	36	50	14	0	0	0	0	86	0	14
2014	AS	40	35	15	5	4	1	0	76	9	387
2014	AS-01	48	27	15	5	4	1	0	75	10	94
2014	AS-02	30	44	11	7	6	0	1	75	14	96
2014	AS-03	47	34	12	4	4	0	0	81	7	85
2014	AS-04	38	38	21	2	0	0	0	77	2	47
2014	AS-05	38	32	22	5	0	3	0	72	6	37
2014	AS-06	40	40	20	0	0	0	0	80	0	10
2014	AS-07	38	23	8	15	15	0	0	62	31	13
2011	AS	41	34	15	5	4	1	0	76	9	351
2011	AS-01	37	30	19	5	7	1	0	68	12	99
2011	AS-02	37	42	10	5	4	0	1	81	9	78
2011	AS-03	41	36	19	3	1	0	0	77	4	78
2011	AS-04	48	35	6	8	0	2	0	85	9	48
2011	AS-05	43	21	21	11	4	0	0	64	14	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	27	14	3	2	0	0	81	5	477
2019	AS-01	54	29	14	2	2	0	0	83	3	117
2019	AS-02	60	24	12	3	1	0	0	83	5	144
2019	AS-03	49	24	20	5	1	0	0	73	7	74
2019	AS-04	52	37	8	3	0	0	0	88	3	60
2019	AS-05	50	18	15	9	9	0	0	68	18	34
2019	AS-06	65	35	0	0	0	0	0	100	0	20
2019	AS-07	50	28	22	0	0	0	0	78	0	18
2018	AS	45	32	14	5	4	0	0	77	8	375
2018	AS-01	45	37	9	8	1	0	0	82	9	76
2018	AS-02	41	32	19	4	4	1	0	74	7	112
2018	AS-03	42	29	20	2	8	0	0	71	9	66
2018	AS-04	50	31	10	4	4	0	0	81	8	48
2018	AS-05	56	19	16	6	3	0	0	75	9	32
2018	AS-06	47	35	12	6	0	0	0	82	6	17
2018	AS-07	36	43	7	7	7	0	0	79	14	14
2017	AS	44	34	14	5	2	1	0	78	7	354
2017	AS-01	53	30	13	2	0	1	0	84	2	86
2017	AS-02	37	34	15	7	7	0	0	71	14	104
2017	AS-03	42	33	15	10	0	0	0	75	10	52
2017	AS-04	47	35	14	4	0	0	0	82	4	49
2017	AS-05	47	34	13	3	3	0	0	81	6	32
2017	AS-06	63	19	19	0	0	0	0	81	0	11
2017	AS-07	36	50	14	0	0	0	0	86	0	14
2014	AS	41	36	13	5	4	1	0	77	9	385
2014	AS-01	49	26	14	6	4	1	0	75	11	94
2014	AS-02	32	46	8	6	6	0	1	79	13	96
2014	AS-03	47	33	14	4	2	0	0	80	6	85
2014	AS-04	39	37	22	2	0	0	0	76	2	46
2014	AS-05	39	36	17	6	0	3	0	77	6	36
2014	AS-06	40	50	10	0	0	0	0	90	0	10
2014	AS-07	38	23	8	15	15	0	0	62	31	13
2011	AS	42	37	12	5	3	0	0	79	9	351
2011	AS-01	35	36	15	8	5	0	0	72	13	99
2011	AS-02	38	45	9	3	4	0	1	84	6	78
2011	AS-03	46	38	12	3	1	0	0	85	4	78
2011	AS-04	52	31	8	6	2	0	0	83	8	48
2011	AS-05	39	29	18	11	4	0	0	68	14	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10
2008	AS	36	40	11	10	2	1	0	76	12	272
2008	AS-01	49	28	9	11	3	0	1	77	13	76
2008	AS-02	29	37	17	11	5	2	0	66	16	63
2008	AS-03	32	53	11	5	0	0	0	84	5	57
2008	AS-04	41	51	3	5	0	0	0	92	5	37
2008	AS-05	11	37	26	26	0	0	0	47	26	19
2008	AS-06	30	40	10	20	0	0	0	70	20	10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	23	14	9	5	1	0	71	15	482
2019	AS-01	41	29	15	9	3	2	1	72	12	117
2019	AS-02	50	21	15	5	7	1	0	72	13	146
2019	AS-03	48	15	17	13	7	0	0	63	20	75
2019	AS-04	47	28	8	13	0	3	0	78	14	60
2019	AS-05	43	14	14	11	14	0	3	59	26	35
2019	AS-06	65	15	15	5	0	0	0	80	5	20
2019	AS-07	50	28	6	11	6	0	0	78	17	18
2018	AS	40	25	18	8	7	2	1	66	15	379
2018	AS-01	32	28	22	12	4	3	0	61	16	76
2018	AS-02	38	25	18	10	7	2	1	65	17	113
2018	AS-03	38	29	13	4	13	1	0	69	18	68
2018	AS-04	47	27	10	8	6	2	0	75	15	49
2018	AS-05	44	16	28	3	6	0	3	61	10	32
2018	AS-06	59	12	24	6	0	0	0	71	6	17
2018	AS-07	29	21	29	14	7	0	0	50	21	14
2017	AS	39	26	17	9	6	2	1	67	16	355
2017	AS-01	37	30	21	3	3	5	1	71	7	85
2017	AS-02	38	23	17	10	12	0	0	61	21	104
2017	AS-03	40	29	17	8	6	0	0	69	14	52
2017	AS-04	43	29	16	10	0	2	0	73	10	49
2017	AS-05	41	18	12	15	9	6	0	62	25	34
2017	AS-06	56	16	9	19	0	0	0	72	19	11
2017	AS-07	43	14	14	14	7	0	7	62	23	14
2014	AS	38	26	14	10	6	4	2	67	18	386
2014	AS-01	46	17	12	12	9	3	2	66	21	94
2014	AS-02	27	35	14	8	9	3	3	66	19	95
2014	AS-03	39	24	18	11	5	2	2	65	16	85
2014	AS-04	38	26	21	9	2	4	0	67	11	47
2014	AS-05	43	24	11	14	3	5	0	71	17	37
2014	AS-06	30	30	20	0	0	20	0	75	0	10
2014	AS-07	31	38	0	15	15	0	0	69	31	13
2011	AS	40	27	16	7	7	3	0	69	15	351
2011	AS-01	32	28	18	9	10	2	0	62	20	99
2011	AS-02	36	29	15	6	8	4	1	69	15	78
2011	AS-03	46	27	13	5	5	4	0	76	11	78
2011	AS-04	44	29	17	2	6	2	0	74	9	48
2011	AS-05	43	14	18	14	7	4	0	59	22	28
2011	AS-06	60	20	20	0	0	0	0	80	0	10
2008	AS	32	29	15	11	7	5	0	65	19	272
2008	AS-01	37	25	11	11	12	5	0	65	24	76
2008	AS-02	21	37	16	10	10	6	2	62	21	63
2008	AS-03	39	30	16	9	4	4	0	71	13	57
2008	AS-04	41	27	8	14	0	11	0	76	15	37
2008	AS-05	16	26	21	32	5	0	0	42	37	19
2008	AS-06	30	20	40	0	10	0	0	50	10	10

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	AS	34	29	37	485
2019	AS-01	40	26	34	120
2019	AS-02	29	27	43	146
2019	AS-03	35	31	35	75
2019	AS-04	32	30	38	60
2019	AS-05	49	23	29	35
2019	AS-06	10	65	25	20
2019	AS-07	39	28	33	18
2018	AS	38	32	30	382
2018	AS-01	51	23	26	78
2018	AS-02	35	31	34	114
2018	AS-03	38	34	28	68
2018	AS-04	35	35	31	49
2018	AS-05	44	31	25	32
2018	AS-06	12	53	35	17
2018	AS-07	29	36	36	14
2017	AS	40	27	33	355
2017	AS-01	45	24	31	86
2017	AS-02	33	28	39	103
2017	AS-03	42	31	27	52
2017	AS-04	47	27	26	49
2017	AS-05	41	21	38	34
2017	AS-06	25	47	28	11
2017	AS-07	36	36	29	14
2014	AS	36	33	31	386
2014	AS-01	36	31	33	94
2014	AS-02	38	34	28	96
2014	AS-03	38	35	27	85
2014	AS-04	37	37	26	46
2014	AS-05	27	30	43	37
2014	AS-06	40	10	50	10
2014	AS-07	38	31	31	13
2011	AS	39	31	30	350
2011	AS-01	47	27	25	99
2011	AS-02	34	32	34	77
2011	AS-03	35	28	37	78
2011	AS-04	35	35	29	48
2011	AS-05	43	39	18	28
2011	AS-06	20	40	40	10

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	AS	9	50	25	5	7	4	166
2019	AS-01	4	60	15	2	13	6	48
2019	AS-02	7	48	24	5	12	5	42
2019	AS-03	0	42	42	12	0	4	26
2019	AS-04	11	63	16	0	5	5	19
2019	AS-05	29	35	29	6	0	0	17
2018	AS	10	46	28	4	5	8	145
2018	AS-01	10	45	28	8	10	0	40
2018	AS-02	5	43	30	3	3	18	40
2018	AS-03	12	50	23	4	0	12	26
2018	AS-04	12	59	24	0	0	6	17
2018	AS-05	0	43	36	7	14	0	14
2017	AS	12	43	30	4	6	5	141
2017	AS-01	10	43	18	3	17	10	38
2017	AS-02	9	47	38	3	0	3	34
2017	AS-03	14	46	18	9	5	9	22
2017	AS-04	22	39	39	0	0	0	23
2017	AS-05	7	50	43	0	0	0	14
2014	AS	17	34	28	9	9999	13	139
2014	AS-01	15	41	21	9	9999	15	34
2014	AS-02	25	22	31	6	9999	17	36
2014	AS-03	9	44	25	16	9999	6	32
2014	AS-04	18	29	35	6	9999	12	17
2014	AS-05	10	30	40	0	9999	20	10
2011	AS	14	45	32	1	9999	8	135
2011	AS-01	9	51	26	2	9999	13	47
2011	AS-02	23	38	31	0	9999	8	26
2011	AS-03	15	56	30	0	9999	0	27
2011	AS-04	24	29	47	0	9999	0	17
2011	AS-05	8	25	42	0	9999	25	12

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	45	9	7	3	1	1	81	10	483
2019	AS-01	28	46	11	7	6	3	0	76	13	120
2019	AS-02	28	50	10	7	2	1	1	80	9	145
2019	AS-03	31	45	8	11	3	0	3	78	14	75
2019	AS-04	37	42	12	7	2	2	0	80	8	60
2019	AS-05	47	35	12	6	0	0	0	82	6	34
2019	AS-06	65	35	0	0	0	0	0	100	0	20
2019	AS-07	67	28	0	6	0	0	0	94	6	18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	24	7	2	1	5	1	89	4	482
2019	AS-01	56	28	6	1	1	9	0	92	2	120
2019	AS-02	62	25	7	1	1	2	1	90	3	144
2019	AS-03	53	27	9	5	0	3	3	85	6	75
2019	AS-04	58	18	15	2	0	7	0	82	2	60
2019	AS-05	50	26	9	3	6	3	3	81	9	34
2019	AS-06	90	10	0	0	0	0	0	100	0	20
2019	AS-07	78	17	0	6	0	0	0	94	6	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	13	87	482
2019	AS-01	9	91	119
2019	AS-02	11	89	146
2019	AS-03	15	85	75
2019	AS-04	18	82	60
2019	AS-05	18	82	33
2018	AS	16	84	380
2018	AS-01	13	87	77
2018	AS-02	17	83	114
2018	AS-03	16	84	68
2018	AS-04	19	81	48

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	48	52	63
2019	AS-01	45	55	11
2019	AS-02	63	38	16
2018	AS	53	47	62
2018	AS-02	58	42	19
2018	AS-03	55	45	11

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	67	33	63
2019	AS-01	55	45	11
2019	AS-02	56	44	16
2018	AS	58	42	62
2018	AS-02	63	37	19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	AS	100	63
2019	AS-01	100	11
2019	AS-02	100	16
2019	AS-03	100	11
2019	AS-04	100	11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	8	92	63
2019	AS-03	0	100	11
2019	AS-04	0	100	11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	31	69	61
2019	AS-01	45	55	11
2018	AS	37	63	62
2018	AS-02	42	58	19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	36	64	61
2019	AS-04	55	45	11
2018	AS	44	56	62
2018	AS-02	37	63	19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	44	56	61
2019	AS-02	53	47	15
2019	AS-03	55	45	11
2018	AS	58	42	62
2018	AS-02	42	58	19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	41	59	61
2019	AS-02	33	67	15
2019	AS-03	45	55	11
2018	AS	50	50	62
2018	AS-02	58	42	19
2018	AS-03	55	45	11

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	30	70	61
2019	AS-02	40	60	15
2019	AS-04	0	100	11
2018	AS	35	65	62
2018	AS-02	26	74	19
2018	AS-03	45	55	11

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	54	46	61
2019	AS-02	53	47	15
2018	AS	52	48	62
2018	AS-01	50	50	10
2018	AS-02	58	42	19
2018	AS-03	45	55	11

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	34	66	61
2019	AS-04	45	55	11
2018	AS	29	71	62
2018	AS-02	47	53	19

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	AS	100	61
2019	AS-01	100	11
2019	AS-02	100	15
2019	AS-03	100	11
2019	AS-04	100	11

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	10	90	61
2019	AS-03	0	100	11

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	52	48	61
2019	AS-02	60	40	15
2019	AS-03	45	55	11
2018	AS	45	55	62
2018	AS-02	42	58	19
2018	AS-03	45	55	11

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	25	75	61
2018	AS	26	74	62
2018	AS-02	32	68	19

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	21	79	61
2019	AS-02	33	67	15
2018	AS	16	84	62

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	57	43	60
2019	AS-01	55	45	11
2019	AS-02	33	67	15
2018	AS	48	52	62
2018	AS-01	50	50	10
2018	AS-02	37	63	19
2018	AS-03	45	55	11

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	23	77	60
2018	AS	19	81	62

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	15	85	60
2019	AS-01	0	100	11
2018	AS	18	82	62

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	13	87	60
2018	AS	15	85	62
2018	AS-01	0	100	10

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	12	88	60
2019	AS-01	0	100	11
2018	AS	15	85	62

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	28	72	60
2019	AS-01	45	55	11
2019	AS-02	40	60	15
2018	AS	26	74	62
2018	AS-02	42	58	19

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	12	88	483
2019	AS-01	8	92	119
2019	AS-02	13	87	145
2019	AS-03	17	83	75
2019	AS-04	15	85	60
2019	AS-05	20	80	35

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	21	20	19	4	5	25	7	59	13	482
2019	AS-01	25	15	19	3	3	30	7	62	8	117
2019	AS-02	22	17	25	3	3	22	9	56	8	146
2019	AS-03	19	25	20	7	8	13	8	56	19	75
2019	AS-04	12	25	8	8	7	33	7	61	25	60
2019	AS-05	11	20	26	0	11	31	0	46	17	35
2019	AS-06	25	25	5	0	5	35	5	83	8	20
2019	AS-07	33	17	17	0	0	22	11	75	0	18
2018	AS	18	21	21	5	6	26	4	55	15	378
2018	AS-01	19	21	14	8	5	28	5	60	19	78
2018	AS-02	21	17	22	4	6	25	4	54	15	112
2018	AS-03	19	21	21	4	6	25	3	56	15	67
2018	AS-04	18	16	24	8	4	27	2	49	17	49
2018	AS-05	6	34	16	0	9	34	0	62	14	32
2018	AS-06	13	31	38	0	0	6	13	54	0	16
2018	AS-07	0	29	36	7	7	14	7	36	18	14
2017	AS	16	22	19	5	4	21	14	58	13	354
2017	AS-01	24	17	15	5	2	20	17	65	11	86
2017	AS-02	11	21	24	4	5	23	13	49	14	102
2017	AS-03	19	33	14	6	10	10	10	64	19	52
2017	AS-04	20	20	20	4	0	24	10	62	6	49
2017	AS-05	6	15	21	6	3	32	18	41	18	34
2017	AS-06	19	28	28	0	0	7	19	63	0	11
2017	AS-07	7	29	7	14	0	21	21	63	25	14
2014	AS	19	18	17	5	5	28	9	57	16	387
2014	AS-01	24	11	13	6	7	30	9	57	22	94
2014	AS-02	17	16	18	4	6	30	9	53	17	96
2014	AS-03	18	24	12	7	4	31	6	65	17	85
2014	AS-04	13	26	15	0	4	32	11	67	7	47
2014	AS-05	22	16	30	3	0	24	5	54	4	37
2014	AS-06	0	20	40	0	10	0	30	29	14	10
2014	AS-07	31	23	15	15	8	0	8	58	25	13

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	36	31	17	4	2	9	1	74	7	478
2019	AS-01	35	31	18	2	0	14	2	77	2	118
2019	AS-02	40	28	18	3	2	8	1	75	5	144
2019	AS-03	38	29	18	10	3	3	0	69	13	73
2019	AS-04	25	42	14	10	0	8	0	74	11	59
2019	AS-05	29	23	17	3	11	17	0	62	17	35
2019	AS-06	45	35	5	0	5	10	0	89	6	20
2019	AS-07	44	28	11	6	0	6	6	81	6	18
2018	AS	30	31	19	5	3	12	1	70	9	377
2018	AS-01	29	31	19	4	4	12	1	69	9	78
2018	AS-02	31	23	21	6	3	17	0	64	11	111
2018	AS-03	31	36	16	4	1	9	1	75	7	67
2018	AS-04	27	39	18	8	0	8	0	71	9	49
2018	AS-05	41	28	9	3	6	13	0	79	11	32
2018	AS-06	25	44	31	0	0	0	0	69	0	16
2018	AS-07	29	29	21	7	7	7	0	62	15	14
2017	AS	30	32	17	2	3	12	4	74	6	355
2017	AS-01	35	27	16	1	3	11	7	75	5	87
2017	AS-02	25	31	17	3	5	14	5	70	10	102
2017	AS-03	27	34	19	4	2	13	0	71	7	52
2017	AS-04	37	41	10	2	0	8	2	86	2	49
2017	AS-05	29	21	24	0	3	21	3	65	4	34
2017	AS-06	44	19	37	0	0	0	0	63	0	11
2017	AS-07	14	57	14	0	0	0	14	83	0	14
2014	AS	28	28	17	5	4	16	2	69	11	386
2014	AS-01	34	21	15	7	5	16	1	67	15	94
2014	AS-02	25	28	19	2	5	17	3	67	9	95
2014	AS-03	29	28	14	5	4	19	1	72	10	85
2014	AS-04	21	32	15	2	2	23	4	74	6	47
2014	AS-05	30	41	19	3	0	5	3	76	3	37
2014	AS-06	10	40	10	10	10	10	10	63	25	10
2014	AS-07	46	15	23	8	8	0	0	62	15	13
2011	AS	36	35	11	6	3	9	0	78	9	349
2011	AS-01	29	35	12	9	6	8	0	70	16	99
2011	AS-02	39	34	12	3	0	12	1	84	3	77
2011	AS-03	42	35	12	4	3	5	0	81	7	78
2011	AS-04	40	29	8	10	0	13	0	79	12	48
2011	AS-05	22	44	15	0	4	15	0	78	4	27
2011	AS-06	30	60	0	10	0	0	0	90	10	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	7	93	484
2019	AS-01	5	95	119
2019	AS-02	5	95	146
2019	AS-03	7	93	75
2019	AS-04	8	92	60
2018	AS	8	92	379
2018	AS-01	9	91	76
2018	AS-02	10	90	114
2018	AS-03	10	90	68
2018	AS-06	0	100	17

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	31	69	32
2018	AS	37	63	30

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	81	19	32

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	AS	100	32
2018	AS	100	30
2018	AS-02	100	11

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	16	84	32
2018	AS	19	81	31

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	16	84	32

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	28	72	32
2018	AS	32	68	31

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	19	81	32

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	32

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	AS	100	32
2018	AS	100	31
2018	AS-02	100	11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	AS	100	32
2018	AS	100	31
2018	AS-02	100	11

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	16	84	32
2018	AS	26	74	31

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	AS	100	32
2018	AS	100	31
2018	AS-02	100	11

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	34	66	32
2018	AS	39	61	31
2018	AS-02	45	55	11

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	32	68	31
2018	AS	16	84	31

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	23	77	31

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	16	84	31

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	29	71	31
2018	AS	58	42	31

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	7	93	483
2019	AS-01	8	92	119
2019	AS-02	6	94	146
2019	AS-03	11	89	74
2019	AS-06	0	100	20
2019	AS-07	0	100	18

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	25	16	20	2	2	27	7	63	7	480
2019	AS-01	27	17	16	3	0	32	4	69	5	116
2019	AS-02	26	14	19	1	2	28	10	64	5	145
2019	AS-03	24	19	23	4	4	20	7	58	11	75
2019	AS-04	18	22	20	2	2	28	8	63	5	60
2019	AS-05	14	11	37	0	6	31	0	38	8	35
2019	AS-06	25	20	10	0	5	35	5	75	8	20
2019	AS-07	39	11	11	6	0	17	17	75	8	18
2018	AS	19	22	23	3	2	27	4	60	7	379
2018	AS-01	23	26	18	1	1	27	4	70	4	78
2018	AS-02	19	17	23	4	4	29	4	54	12	113
2018	AS-03	16	24	26	1	1	24	7	57	4	68
2018	AS-04	19	15	21	6	2	33	4	53	13	48
2018	AS-05	16	34	16	3	0	31	0	73	5	32
2018	AS-06	18	24	47	0	0	6	6	47	0	17
2018	AS-07	15	23	31	8	0	15	8	50	10	13
2017	AS	16	23	17	1	1	28	13	66	5	355
2017	AS-01	15	19	15	0	0	32	19	70	0	87
2017	AS-02	15	24	23	3	3	24	9	57	9	102
2017	AS-03	19	34	13	2	4	19	8	74	8	52
2017	AS-04	24	20	14	0	0	33	8	76	0	49
2017	AS-05	6	18	18	3	0	35	21	53	7	34
2017	AS-06	19	19	19	0	0	25	19	67	0	11
2017	AS-07	7	36	14	0	0	21	21	75	0	14
2014	AS	20	18	18	2	2	32	8	63	7	384
2014	AS-01	24	17	11	3	3	34	8	70	11	93
2014	AS-02	17	14	21	1	3	31	14	55	8	95
2014	AS-03	25	22	20	4	1	25	4	66	7	85
2014	AS-04	15	15	22	0	4	37	7	54	8	46
2014	AS-05	19	19	19	0	0	35	8	67	0	37
2014	AS-06	0	20	10	0	0	60	10	67	0	10
2014	AS-07	23	31	23	8	0	8	8	64	9	13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	27	16	2	1	13	1	77	4	478
2019	AS-01	36	31	13	1	0	18	2	83	1	117
2019	AS-02	41	24	18	1	1	12	1	76	3	145
2019	AS-03	43	22	20	7	0	8	0	71	7	74
2019	AS-04	35	37	13	2	2	12	0	81	4	60
2019	AS-05	35	18	24	0	6	18	0	64	7	34
2019	AS-06	40	35	15	0	5	5	0	79	5	20
2019	AS-07	50	22	6	6	0	11	6	87	7	18
2018	AS	32	33	18	2	2	12	1	75	5	380
2018	AS-01	35	32	18	0	3	12	1	76	3	78
2018	AS-02	29	28	18	3	3	18	2	71	7	114
2018	AS-03	26	49	16	0	1	6	1	81	2	68
2018	AS-04	35	29	19	4	2	10	0	72	7	48
2018	AS-05	44	25	16	3	0	13	0	79	4	32
2018	AS-06	24	41	35	0	0	0	0	65	0	17
2018	AS-07	38	31	15	8	0	8	0	75	8	13
2017	AS	31	31	15	2	1	16	5	77	4	352
2017	AS-01	31	26	13	2	0	21	7	79	3	86
2017	AS-02	25	29	19	4	3	17	4	68	9	102
2017	AS-03	27	42	16	2	2	12	0	78	4	52
2017	AS-04	45	29	12	0	0	12	2	86	0	49
2017	AS-05	27	30	12	3	0	18	9	79	4	33
2017	AS-06	47	9	19	0	0	16	9	75	0	11
2017	AS-07	36	50	7	0	0	0	7	92	0	14
2014	AS	31	28	15	2	2	18	4	75	5	386
2014	AS-01	38	22	15	0	4	18	3	75	5	93
2014	AS-02	24	32	17	2	3	17	5	72	7	96
2014	AS-03	39	26	15	2	1	14	2	77	4	85
2014	AS-04	23	28	17	0	0	28	4	75	0	47
2014	AS-05	30	32	16	3	0	16	3	77	3	37
2014	AS-06	0	50	10	0	0	30	10	83	0	10
2014	AS-07	38	31	0	23	0	8	0	75	25	13
2011	AS	44	34	8	3	2	9	0	86	5	351
2011	AS-01	38	36	10	5	3	7	0	80	9	99
2011	AS-02	44	29	8	3	1	14	1	86	5	78
2011	AS-03	53	35	8	0	1	4	0	91	1	78
2011	AS-04	44	35	4	4	0	13	0	90	5	48
2011	AS-05	43	32	11	0	4	11	0	84	4	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	23	26	23	11	15	0	2	50	27	483
2019	AS-01	15	29	23	10	18	0	4	46	30	119
2019	AS-02	26	27	24	13	10	0	0	53	23	146
2019	AS-03	27	24	21	7	21	0	0	51	28	75
2019	AS-04	28	18	15	18	15	0	5	49	35	60
2019	AS-05	29	26	14	11	20	0	0	54	31	35
2019	AS-06	10	25	45	15	5	0	0	35	20	20
2019	AS-07	22	28	39	0	11	0	0	50	11	18
2018	AS	19	23	23	15	17	0	2	43	33	380
2018	AS-01	18	22	15	23	18	0	4	41	43	78
2018	AS-02	23	19	27	12	17	0	1	43	29	113
2018	AS-03	22	22	24	16	13	0	3	45	30	68
2018	AS-04	16	24	29	8	20	2	0	42	29	49
2018	AS-05	16	29	26	6	19	0	3	47	27	31
2018	AS-06	12	29	18	18	24	0	0	41	41	17
2018	AS-07	0	50	21	29	0	0	0	50	29	14
2017	AS	13	20	24	15	24	0	3	35	40	357
2017	AS-01	13	18	30	15	20	0	3	33	36	87
2017	AS-02	15	22	19	19	20	0	4	39	41	104
2017	AS-03	10	17	38	6	29	0	0	27	35	52
2017	AS-04	18	26	12	18	23	0	2	46	42	49
2017	AS-05	12	21	15	15	32	0	6	34	50	34
2017	AS-06	0	9	37	19	35	0	0	9	53	11
2017	AS-07	7	14	21	21	29	0	7	23	54	14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	23	30	24	16	7	0	1	53	24	484
2019	AS-01	24	36	24	12	3	1	2	61	15	119
2019	AS-02	27	33	20	13	7	0	1	60	20	146
2019	AS-03	24	25	31	13	7	0	0	49	20	75
2019	AS-04	20	23	25	22	10	0	0	43	32	60
2019	AS-05	14	34	23	14	14	0	0	49	29	35
2019	AS-06	15	15	30	35	5	0	0	30	40	20
2019	AS-07	6	28	22	22	22	0	0	33	44	18
2018	AS	19	27	29	17	8	0	1	46	25	381
2018	AS-01	24	28	31	8	6	0	3	54	14	78
2018	AS-02	21	30	25	18	7	0	0	51	25	114
2018	AS-03	21	30	31	12	6	0	0	51	18	67
2018	AS-04	6	14	37	31	10	2	0	21	42	49
2018	AS-05	19	22	38	6	16	0	0	41	22	32
2018	AS-06	12	29	18	29	12	0	0	41	41	17
2018	AS-07	14	36	14	29	7	0	0	50	36	14
2017	AS	16	26	29	17	9	0	3	43	27	356
2017	AS-01	18	37	29	14	0	0	2	56	14	87
2017	AS-02	15	24	29	14	12	0	6	42	28	104
2017	AS-03	13	33	31	16	8	0	0	46	23	52
2017	AS-04	10	18	31	21	18	0	2	29	40	49
2017	AS-05	21	12	26	29	6	0	6	34	38	34
2017	AS-06	7	10	52	21	10	0	0	18	31	10
2017	AS-07	29	14	14	21	14	0	7	46	38	14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	35	23	8	7	0	1	62	15	480
2019	AS-01	25	40	22	7	3	1	2	67	10	119
2019	AS-02	32	34	20	7	4	1	1	68	11	145
2019	AS-03	30	29	22	8	10	0	1	60	18	73
2019	AS-04	22	35	28	8	7	0	0	57	15	60
2019	AS-05	26	35	12	6	18	0	3	64	24	34
2019	AS-06	5	40	40	15	0	0	0	45	15	20
2019	AS-07	11	28	28	22	11	0	0	39	33	18
2018	AS	21	31	27	13	7	0	2	53	20	377
2018	AS-01	26	26	28	13	5	0	3	53	18	78
2018	AS-02	24	29	28	10	7	0	2	54	17	113
2018	AS-03	27	32	27	8	6	0	0	59	14	66
2018	AS-04	10	29	29	21	4	2	4	42	27	48
2018	AS-05	13	38	25	16	9	0	0	50	25	32
2018	AS-06	6	41	24	18	12	0	0	47	29	17
2018	AS-07	14	43	14	21	7	0	0	57	29	14
2017	AS	20	30	25	17	5	0	3	51	23	355
2017	AS-01	28	36	18	11	3	0	2	66	15	86
2017	AS-02	17	25	33	12	9	1	4	44	22	103
2017	AS-03	19	31	21	29	0	0	0	50	29	52
2017	AS-04	16	33	29	18	4	0	0	49	22	49
2017	AS-05	12	29	32	18	3	0	6	44	22	34
2017	AS-06	16	37	9	37	0	0	0	53	37	11
2017	AS-07	21	14	14	21	21	0	7	38	46	14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	29	19	11	11	0	1	58	22	480
2019	AS-01	33	29	19	8	6	2	3	65	15	119
2019	AS-02	34	30	13	11	10	0	2	65	22	144
2019	AS-03	27	27	23	12	11	0	0	54	23	74
2019	AS-04	23	22	25	12	18	0	0	45	30	60
2019	AS-05	17	40	20	6	17	0	0	57	23	35
2019	AS-06	5	30	35	25	5	0	0	35	30	20
2019	AS-07	12	47	18	12	12	0	0	59	24	17
2018	AS	22	27	23	17	10	1	2	50	27	380
2018	AS-01	30	22	19	14	10	0	4	54	26	77
2018	AS-02	25	27	19	15	10	1	3	55	25	114
2018	AS-03	25	31	27	9	7	0	0	57	16	67
2018	AS-04	10	22	22	31	10	2	2	34	43	49
2018	AS-05	16	25	41	13	3	0	3	42	16	32
2018	AS-06	6	29	29	18	18	0	0	35	35	17
2018	AS-07	7	36	14	36	7	0	0	43	43	14
2017	AS	18	27	25	14	13	0	3	46	28	356
2017	AS-01	30	27	23	6	9	1	4	61	16	87
2017	AS-02	18	24	24	14	16	0	3	44	31	103
2017	AS-03	13	35	19	15	17	0	0	48	33	52
2017	AS-04	8	22	37	18	12	0	2	31	31	49
2017	AS-05	9	38	24	18	3	0	9	52	23	34
2017	AS-06	7	28	28	28	9	0	0	35	37	11
2017	AS-07	7	14	29	36	14	0	0	21	50	14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	21	12	5	2	0	5	80	7	481
2019	AS-01	57	25	8	2	3	0	7	87	5	118
2019	AS-02	60	18	8	5	3	1	5	83	8	146
2019	AS-03	57	19	9	8	1	0	5	80	10	75
2019	AS-04	44	24	20	5	2	0	5	71	7	59
2019	AS-05	51	23	14	6	3	0	3	76	9	35
2019	AS-06	40	25	25	5	5	0	0	65	10	20
2019	AS-07	24	35	29	6	6	0	0	59	12	17
2018	AS	47	22	18	4	3	0	6	74	8	381
2018	AS-01	51	22	15	3	1	0	8	79	4	78
2018	AS-02	54	21	13	2	3	0	8	81	5	114
2018	AS-03	51	21	21	3	3	0	1	73	6	67
2018	AS-04	37	24	18	10	4	2	4	65	15	49
2018	AS-05	38	25	28	3	0	0	6	67	3	32
2018	AS-06	35	18	24	12	12	0	0	53	24	17
2018	AS-07	43	29	14	14	0	0	0	71	14	14
2017	AS	45	21	14	6	3	1	11	74	10	356
2017	AS-01	55	20	11	2	2	0	9	83	5	87
2017	AS-02	43	17	13	4	3	2	18	76	9	103
2017	AS-03	50	8	19	10	4	0	10	64	15	52
2017	AS-04	37	39	12	6	2	2	2	79	9	49
2017	AS-05	41	18	21	6	0	0	15	69	7	34
2017	AS-06	25	37	19	19	0	0	0	63	19	11
2017	AS-07	29	29	7	21	0	0	14	67	25	14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	29	19	7	5	0	1	68	12	483
2019	AS-01	38	32	14	8	7	0	2	71	15	119
2019	AS-02	47	26	17	5	4	0	1	74	9	146
2019	AS-03	36	24	28	8	4	0	0	60	12	75
2019	AS-04	39	20	27	7	5	0	2	60	12	59
2019	AS-05	37	26	14	17	3	0	3	65	21	35
2019	AS-06	20	55	15	5	5	0	0	75	10	20
2019	AS-07	11	56	17	11	6	0	0	67	17	18
2018	AS	33	23	21	13	8	1	1	58	21	380
2018	AS-01	33	27	18	12	9	0	1	61	21	78
2018	AS-02	34	20	23	12	5	2	4	57	19	114
2018	AS-03	33	22	24	13	7	0	0	55	21	67
2018	AS-04	31	22	22	6	14	4	0	55	21	49
2018	AS-05	29	35	19	16	0	0	0	65	16	31
2018	AS-06	35	12	18	29	6	0	0	47	35	17
2018	AS-07	29	36	14	21	0	0	0	64	21	14
2017	AS	29	32	20	10	8	0	2	62	18	354
2017	AS-01	30	39	21	5	3	0	2	70	8	86
2017	AS-02	25	26	19	12	13	0	5	54	26	103
2017	AS-03	38	33	13	4	12	0	0	71	16	52
2017	AS-04	27	29	27	10	6	0	0	56	17	48
2017	AS-05	35	29	18	18	0	0	0	65	18	34
2017	AS-06	9	63	19	9	0	0	0	72	9	11
2017	AS-07	14	21	29	21	7	0	7	38	31	14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	36	35	17	6	3	1	2	73	9	481
2019	AS-01	44	30	14	5	2	1	5	78	7	118
2019	AS-02	38	39	15	3	2	1	3	79	5	144
2019	AS-03	33	31	23	9	4	0	0	64	13	75
2019	AS-04	30	42	20	8	0	0	0	72	8	60
2019	AS-05	37	23	17	11	11	0	0	60	23	35
2019	AS-06	35	45	20	0	0	0	0	80	0	20
2019	AS-07	28	50	6	6	11	0	0	78	17	18
2018	AS	31	32	23	8	4	1	2	64	12	377
2018	AS-01	32	36	18	6	3	1	3	72	9	77
2018	AS-02	29	30	22	10	5	2	2	61	16	112
2018	AS-03	33	36	21	7	1	0	1	70	9	67
2018	AS-04	29	23	40	8	0	0	0	52	8	48
2018	AS-05	25	41	13	6	13	3	0	68	19	32
2018	AS-06	41	24	24	0	12	0	0	65	12	17
2018	AS-07	21	43	21	7	7	0	0	64	14	14
2017	AS	34	32	20	7	3	1	3	69	10	352
2017	AS-01	40	38	14	2	1	1	3	82	4	86
2017	AS-02	27	27	27	7	7	1	5	57	15	102
2017	AS-03	35	37	19	10	0	0	0	71	10	52
2017	AS-04	34	41	11	8	4	2	0	76	13	47
2017	AS-05	44	15	29	9	0	0	3	61	9	34
2017	AS-06	35	19	37	0	9	0	0	53	9	11
2017	AS-07	14	57	14	7	0	0	7	77	8	14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	35	20	11	4	0	1	65	16	481
2019	AS-01	29	32	25	10	3	0	2	62	13	118
2019	AS-02	40	38	14	6	2	0	1	78	8	144
2019	AS-03	23	33	19	19	7	0	0	56	25	75
2019	AS-04	22	38	20	17	3	0	0	60	20	60
2019	AS-05	34	23	20	11	11	0	0	57	23	35
2019	AS-06	15	50	30	5	0	0	0	65	5	20
2019	AS-07	22	22	28	22	6	0	0	44	28	18
2018	AS	22	29	27	14	5	1	2	53	20	376
2018	AS-01	27	29	25	14	3	1	1	57	17	77
2018	AS-02	23	28	26	14	5	2	2	53	20	111
2018	AS-03	30	30	21	13	3	1	1	62	17	67
2018	AS-04	13	25	40	19	2	2	0	38	21	48
2018	AS-05	19	25	31	13	13	0	0	44	25	32
2018	AS-06	12	35	35	12	6	0	0	47	18	17
2018	AS-07	7	50	21	14	7	0	0	57	21	14
2017	AS	23	29	27	13	5	1	3	54	18	353
2017	AS-01	35	41	12	5	2	1	3	80	7	86
2017	AS-02	17	26	31	15	5	3	3	46	21	102
2017	AS-03	19	27	33	16	4	0	2	47	20	52
2017	AS-04	19	27	25	19	10	0	0	46	29	48
2017	AS-05	21	21	41	12	6	0	0	41	18	34
2017	AS-06	16	19	47	19	0	0	0	35	19	11
2017	AS-07	21	29	21	21	0	0	7	54	23	14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	32	35	17	10	6	0	1	67	16	482
2019	AS-01	32	34	18	8	6	0	1	67	14	119
2019	AS-02	38	34	15	7	5	0	1	73	12	144
2019	AS-03	25	37	16	15	7	0	0	63	21	75
2019	AS-04	30	30	20	17	2	2	0	61	19	60
2019	AS-05	26	34	20	3	17	0	0	60	20	35
2019	AS-06	35	35	25	5	0	0	0	70	5	20
2019	AS-07	28	50	17	6	0	0	0	78	6	18
2018	AS	27	30	24	12	6	1	1	58	18	376
2018	AS-01	32	29	19	13	4	1	1	63	17	77
2018	AS-02	30	27	24	12	5	1	1	58	17	111
2018	AS-03	30	27	30	6	6	0	1	58	12	67
2018	AS-04	17	29	38	10	6	0	0	46	17	48
2018	AS-05	6	50	22	13	9	0	0	56	22	32
2018	AS-06	24	47	0	24	6	0	0	71	29	17
2018	AS-07	29	21	14	21	14	0	0	50	36	14
2017	AS	28	31	22	10	6	1	2	61	17	354
2017	AS-01	39	25	21	8	3	1	2	67	12	86
2017	AS-02	22	32	24	10	9	1	2	56	19	103
2017	AS-03	19	34	29	13	2	0	2	55	16	52
2017	AS-04	25	42	12	8	10	2	0	68	19	48
2017	AS-05	35	21	29	12	3	0	0	56	15	34
2017	AS-06	25	47	9	19	0	0	0	72	19	11
2017	AS-07	21	21	21	21	7	0	7	46	31	14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	24	13	6	6	1	1	74	13	482
2019	AS-01	48	20	16	6	7	2	2	70	13	119
2019	AS-02	51	24	12	8	4	0	1	76	12	144
2019	AS-03	44	20	19	11	7	0	0	64	17	75
2019	AS-04	53	25	12	5	3	0	2	80	8	60
2019	AS-05	49	26	9	0	17	0	0	74	17	35
2019	AS-06	45	45	5	5	0	0	0	90	5	20
2019	AS-07	67	22	6	0	6	0	0	89	6	18

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	32	18	6	5	0	0	71	11	478
2019	AS-01	40	29	21	6	4	0	0	69	10	119
2019	AS-02	45	34	14	4	2	0	1	79	6	143
2019	AS-03	33	33	16	10	8	0	0	66	18	73
2019	AS-04	37	32	19	5	5	2	0	71	10	59
2019	AS-05	37	34	17	3	9	0	0	71	11	35
2019	AS-06	25	40	20	5	10	0	0	65	15	20
2019	AS-07	33	28	28	11	0	0	0	61	11	18
2018	AS	29	30	24	12	4	1	1	60	16	374
2018	AS-01	32	33	18	8	7	1	1	66	15	76
2018	AS-02	29	32	21	14	3	1	1	62	17	112
2018	AS-03	36	24	26	11	2	0	2	62	12	66
2018	AS-04	30	15	36	11	6	2	0	46	17	47
2018	AS-05	16	41	28	9	6	0	0	56	16	32
2018	AS-06	29	29	29	12	0	0	0	59	12	17
2018	AS-07	7	50	21	21	0	0	0	57	21	14
2017	AS	28	32	22	10	4	1	4	62	15	353
2017	AS-01	35	31	20	8	2	0	3	68	11	86
2017	AS-02	20	30	27	14	4	1	5	53	19	102
2017	AS-03	23	38	19	12	6	0	2	63	18	52
2017	AS-04	25	38	17	8	6	2	4	67	16	48
2017	AS-05	38	26	21	12	0	0	3	67	12	34
2017	AS-06	25	37	28	9	0	0	0	63	9	11
2017	AS-07	29	21	29	0	14	0	7	54	15	14

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	21	10	5	3	0	1	82	8	480
2019	AS-01	68	17	10	4	0	1	0	85	4	118
2019	AS-02	61	24	7	4	2	0	2	86	6	143
2019	AS-03	51	24	15	7	4	0	0	75	11	75
2019	AS-04	58	17	15	5	2	0	3	78	7	60
2019	AS-05	54	17	11	0	17	0	0	71	17	35
2019	AS-06	60	35	5	0	0	0	0	95	0	20
2019	AS-07	56	28	11	6	0	0	0	83	6	18
2018	AS	55	23	12	4	3	1	3	80	7	377
2018	AS-01	52	23	13	8	1	0	3	77	9	77
2018	AS-02	56	20	13	3	1	2	5	82	4	112
2018	AS-03	60	19	12	3	4	0	1	80	8	67
2018	AS-04	50	27	13	4	4	0	2	79	9	48
2018	AS-05	56	25	9	0	6	0	3	84	6	32
2018	AS-06	59	41	0	0	0	0	0	100	0	17
2018	AS-07	57	14	14	7	7	0	0	71	14	14
2017	AS	58	21	9	4	3	0	4	83	7	356
2017	AS-01	61	19	11	2	1	0	6	85	4	87
2017	AS-02	55	20	10	7	2	1	5	81	9	103
2017	AS-03	61	23	10	2	0	0	4	88	2	52
2017	AS-04	59	18	12	2	6	0	2	79	8	49
2017	AS-05	56	29	3	9	3	0	0	85	12	34
2017	AS-06	65	35	0	0	0	0	0	100	0	11
2017	AS-07	50	14	14	7	7	0	7	69	15	14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	72	13	5	3	3	1	4	89	5	476
2019	AS-01	73	9	7	3	1	2	6	89	4	119
2019	AS-02	75	18	1	2	1	0	2	95	4	140
2019	AS-03	66	14	7	5	3	0	5	84	9	74
2019	AS-04	70	10	7	5	3	0	5	84	9	60
2019	AS-05	65	15	6	0	15	0	0	79	15	34
2019	AS-06	80	10	10	0	0	0	0	90	0	20
2019	AS-07	89	6	0	0	0	0	6	100	0	18
2018	AS	64	16	7	3	3	1	5	85	7	377
2018	AS-01	64	21	5	3	1	1	5	90	4	77
2018	AS-02	59	19	8	4	4	1	5	83	9	112
2018	AS-03	67	9	7	1	6	1	7	84	8	67
2018	AS-04	65	17	4	6	4	2	2	85	11	48
2018	AS-05	66	13	13	0	3	0	6	83	3	32
2018	AS-06	76	18	6	0	0	0	0	94	0	17
2018	AS-07	71	7	7	7	7	0	0	79	14	14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	73	12	5	3	4	0	3	88	7	482
2019	AS-01	72	15	3	3	3	1	4	91	6	117
2019	AS-02	69	16	4	2	3	1	4	90	6	146
2019	AS-03	76	7	8	3	5	0	1	84	8	75
2019	AS-04	73	7	10	3	3	0	3	83	7	60
2019	AS-05	71	11	0	3	11	0	3	85	15	35
2019	AS-06	95	0	0	5	0	0	0	95	5	20
2019	AS-07	83	6	11	0	0	0	0	89	0	18
2018	AS	69	12	8	3	3	1	4	85	6	377
2018	AS-01	69	12	9	6	1	0	3	83	8	77
2018	AS-02	68	16	7	2	1	2	5	89	3	111
2018	AS-03	69	9	9	3	6	0	4	82	9	68
2018	AS-04	67	13	10	0	6	2	2	83	7	48
2018	AS-05	69	9	13	3	3	0	3	81	6	32
2018	AS-06	88	6	6	0	0	0	0	94	0	17
2018	AS-07	71	21	7	0	0	0	0	93	0	14
2017	AS	73	11	5	2	3	1	6	89	6	356
2017	AS-01	80	7	6	1	2	0	4	91	4	87
2017	AS-02	71	11	3	2	3	2	9	91	6	103
2017	AS-03	61	23	6	0	8	0	2	86	8	52
2017	AS-04	82	8	4	2	2	0	2	92	4	49
2017	AS-05	59	9	6	12	6	0	9	74	19	34
2017	AS-06	81	9	9	0	0	0	0	91	0	11
2017	AS-07	64	7	14	0	0	0	14	83	0	14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	28	9	4	3	0	2	84	7	481
2019	AS-01	54	25	14	2	3	1	3	82	4	118
2019	AS-02	52	35	5	3	3	0	2	89	6	144
2019	AS-03	53	21	12	9	4	0	0	75	13	75
2019	AS-04	62	27	2	3	3	0	3	91	7	60
2019	AS-05	43	29	14	11	3	0	0	71	14	35
2019	AS-06	75	25	0	0	0	0	0	100	0	20
2019	AS-07	56	33	11	0	0	0	0	89	0	18
2018	AS	60	21	10	5	2	0	1	83	7	377
2018	AS-01	58	21	12	6	1	0	1	80	8	77
2018	AS-02	65	23	10	2	0	0	1	88	2	111
2018	AS-03	54	25	6	7	4	0	3	82	12	68
2018	AS-04	54	23	10	4	6	2	0	79	11	48
2018	AS-05	63	9	22	6	0	0	0	72	6	32
2018	AS-06	71	12	12	6	0	0	0	82	6	17
2018	AS-07	64	36	0	0	0	0	0	100	0	14
2017	AS	58	23	9	3	2	0	4	85	6	356
2017	AS-01	68	18	7	2	2	0	2	88	5	87
2017	AS-02	53	25	12	2	2	1	6	83	4	103
2017	AS-03	44	29	17	8	2	0	0	73	10	52
2017	AS-04	74	18	4	0	2	0	2	94	2	49
2017	AS-05	41	35	6	9	3	0	6	81	13	34
2017	AS-06	53	28	9	9	0	0	0	81	9	11
2017	AS-07	64	14	7	0	0	0	14	92	0	14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	62	16	9	4	6	1	2	81	10	480
2019	AS-01	64	14	13	2	3	1	3	82	4	118
2019	AS-02	62	17	7	3	7	1	3	82	11	144
2019	AS-03	65	17	7	5	5	0	0	83	11	75
2019	AS-04	64	17	5	2	8	0	3	84	11	59
2019	AS-05	40	23	14	9	14	0	0	63	23	35
2019	AS-06	80	15	0	0	5	0	0	95	5	20
2019	AS-07	61	22	0	11	6	0	0	83	17	18
2018	AS	59	17	12	6	4	1	1	78	10	375
2018	AS-01	59	14	16	4	4	1	1	76	8	76
2018	AS-02	64	17	9	6	3	0	1	82	8	109
2018	AS-03	57	18	12	4	6	0	3	77	11	68
2018	AS-04	57	14	12	8	6	2	0	73	15	49
2018	AS-05	50	25	9	13	3	0	0	75	16	32
2018	AS-06	65	6	18	12	0	0	0	71	12	17
2018	AS-07	50	36	7	0	7	0	0	86	7	14
2017	AS	63	18	8	4	3	1	3	84	8	354
2017	AS-01	71	15	7	3	1	0	2	88	5	86
2017	AS-02	57	16	12	3	4	2	6	79	7	104
2017	AS-03	59	25	4	4	8	0	0	84	12	52
2017	AS-04	79	13	4	2	2	0	0	92	4	47
2017	AS-05	41	26	9	12	6	0	6	72	19	34
2017	AS-06	72	19	0	9	0	0	0	91	9	11
2017	AS-07	50	21	7	7	0	0	14	83	8	14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	62	10	4	1	1	1	21	93	2	481
2019	AS-01	66	3	2	0	0	2	28	98	0	118
2019	AS-02	65	6	3	1	1	1	23	94	2	146
2019	AS-03	73	4	1	1	0	0	20	97	2	75
2019	AS-04	56	15	7	3	2	0	17	86	6	59
2019	AS-05	51	26	3	6	0	0	14	90	7	35
2019	AS-06	40	50	10	0	0	0	0	90	0	20
2019	AS-07	41	35	12	0	6	0	6	81	6	17
2018	AS	61	9	4	1	2	0	22	90	4	373
2018	AS-01	61	0	5	0	0	0	33	92	0	75
2018	AS-02	63	8	2	1	1	0	25	95	2	111
2018	AS-03	64	2	5	0	3	0	27	90	4	66
2018	AS-04	58	15	6	2	6	2	10	83	10	48
2018	AS-05	59	16	6	6	3	0	9	83	10	32
2018	AS-06	71	24	0	6	0	0	0	94	6	17
2018	AS-07	43	29	14	0	0	0	14	83	0	14
2017	AS	60	11	4	2	1	0	21	91	4	356
2017	AS-01	64	8	0	0	2	0	26	97	3	87
2017	AS-02	60	5	4	0	1	1	29	93	1	104
2017	AS-03	51	15	10	0	2	0	22	85	3	51
2017	AS-04	67	16	0	8	0	0	8	91	9	49
2017	AS-05	59	12	6	3	3	0	18	86	7	34
2017	AS-06	72	28	0	0	0	0	0	100	0	11
2017	AS-07	29	36	14	7	0	0	14	75	8	14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	76	13	4	1	0	0	6	94	2	481
2019	AS-01	80	8	5	0	0	0	7	94	0	117
2019	AS-02	75	15	3	0	1	0	6	96	1	145
2019	AS-03	79	12	0	5	0	0	4	94	6	75
2019	AS-04	70	15	7	0	2	0	7	91	2	60
2019	AS-05	71	20	0	3	0	3	3	97	3	35
2019	AS-06	95	5	0	0	0	0	0	100	0	20
2019	AS-07	56	22	17	0	0	0	6	82	0	18
2018	AS	76	9	7	2	1	0	6	90	3	373
2018	AS-01	75	8	5	1	1	0	9	91	3	77
2018	AS-02	78	6	5	2	1	0	7	91	3	110
2018	AS-03	79	5	6	2	2	0	8	90	3	66
2018	AS-04	70	13	9	4	0	2	2	87	4	47
2018	AS-05	63	19	16	3	0	0	0	81	3	32
2018	AS-06	88	0	12	0	0	0	0	88	0	17
2018	AS-07	79	14	7	0	0	0	0	93	0	14
2017	AS	73	13	3	1	1	1	8	95	2	353
2017	AS-01	75	14	2	0	2	0	7	95	2	85
2017	AS-02	67	13	2	1	0	3	15	96	1	103
2017	AS-03	68	16	4	2	2	2	6	91	4	51
2017	AS-04	80	16	2	0	0	0	2	98	0	49
2017	AS-05	76	3	9	0	3	0	9	87	3	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	64	21	0	0	0	0	14	100	0	14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	71	13	5	3	4	0	4	87	7	482
2019	AS-01	63	16	4	4	9	0	3	82	14	118
2019	AS-02	70	11	8	3	2	0	6	85	6	145
2019	AS-03	73	9	11	1	3	0	3	85	4	75
2019	AS-04	75	13	2	5	0	0	5	93	5	60
2019	AS-05	83	9	0	3	3	0	3	94	6	35
2019	AS-06	80	20	0	0	0	0	0	100	0	20
2019	AS-07	83	11	0	0	0	0	6	100	0	18
2018	AS	67	15	7	2	4	1	4	86	6	375
2018	AS-01	58	19	9	3	5	1	4	82	8	77
2018	AS-02	62	16	10	2	5	1	5	83	7	111
2018	AS-03	67	14	8	3	5	0	5	84	8	66
2018	AS-04	73	10	4	2	4	2	4	89	7	48
2018	AS-05	78	16	3	0	0	0	3	97	0	32
2018	AS-06	88	6	6	0	0	0	0	94	0	17
2018	AS-07	79	14	0	0	7	0	0	93	7	14
2017	AS	67	13	5	5	5	1	6	84	11	355
2017	AS-01	54	14	9	10	9	0	4	71	20	87
2017	AS-02	63	11	8	2	6	2	9	83	9	103
2017	AS-03	63	22	0	8	6	0	2	86	14	51
2017	AS-04	82	10	0	2	4	0	2	94	6	49
2017	AS-05	76	12	3	0	0	0	9	97	0	34
2017	AS-06	91	9	0	0	0	0	0	100	0	11
2017	AS-07	79	7	0	0	0	0	14	100	0	14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	26	11	5	2	0	2	82	7	483
2019	AS-01	49	24	12	9	2	1	3	76	12	118
2019	AS-02	55	26	12	1	3	0	3	83	5	146
2019	AS-03	60	27	7	5	1	0	0	87	7	75
2019	AS-04	48	32	13	3	0	0	3	83	3	60
2019	AS-05	51	20	17	6	3	0	3	74	9	35
2019	AS-06	70	20	10	0	0	0	0	90	0	20
2019	AS-07	61	33	0	6	0	0	0	94	6	18
2018	AS	46	26	16	6	3	0	2	74	10	374
2018	AS-01	35	30	21	10	3	0	1	66	13	77
2018	AS-02	48	27	16	3	5	0	2	76	7	111
2018	AS-03	39	27	16	9	4	0	4	69	14	67
2018	AS-04	54	19	13	6	4	2	2	76	11	48
2018	AS-05	58	19	13	10	0	0	0	77	10	31
2018	AS-06	69	13	13	6	0	0	0	81	6	16
2018	AS-07	57	43	0	0	0	0	0	100	0	14
2017	AS	51	25	13	4	2	1	3	79	7	354
2017	AS-01	51	22	18	3	2	0	3	75	6	87
2017	AS-02	47	26	14	7	0	3	3	78	7	104
2017	AS-03	43	31	16	4	4	0	2	76	8	51
2017	AS-04	60	21	6	4	6	0	2	83	11	47
2017	AS-05	53	29	9	6	0	0	3	85	6	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	50	21	14	0	0	0	14	83	0	14

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	17	36	33	11	3	0	0	53	14	483
2019	AS-01	19	39	34	7	1	0	0	58	8	118
2019	AS-02	19	43	24	10	3	1	1	63	13	146
2019	AS-03	13	36	33	13	4	0	0	49	17	75
2019	AS-04	20	20	42	15	3	0	0	40	18	60
2019	AS-05	17	29	31	11	11	0	0	46	23	35
2019	AS-06	10	45	35	10	0	0	0	55	10	20
2019	AS-07	6	22	44	17	11	0	0	28	28	18
2018	AS	14	34	34	13	4	0	0	48	17	381
2018	AS-01	15	29	42	10	3	0	0	45	13	78
2018	AS-02	16	35	28	15	4	1	1	52	20	114
2018	AS-03	15	32	38	7	7	0	0	47	15	68
2018	AS-04	8	41	35	14	2	0	0	49	16	49
2018	AS-05	9	41	31	13	6	0	0	50	19	32
2018	AS-06	18	18	41	18	6	0	0	35	24	17
2018	AS-07	23	23	23	31	0	0	0	46	31	13
2017	AS	10	29	44	13	4	0	1	39	17	356
2017	AS-01	15	40	38	6	1	0	0	55	7	87
2017	AS-02	10	26	44	14	5	0	2	36	19	103
2017	AS-03	10	29	38	21	2	0	0	38	23	52
2017	AS-04	4	26	53	12	4	0	0	31	16	49
2017	AS-05	0	24	53	12	12	0	0	24	24	34
2017	AS-06	16	9	65	9	0	0	0	25	9	11
2017	AS-07	14	21	43	14	7	0	0	36	21	14

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	8	17	40	23	12	0	0	36	25	477
2019	AS-01	4	19	42	20	15	0	0	36	23	118
2019	AS-02	6	17	35	27	15	0	1	42	23	142
2019	AS-03	14	15	42	24	5	0	0	30	28	74
2019	AS-04	10	12	46	19	14	0	0	32	22	59
2019	AS-05	14	14	31	31	9	0	0	40	29	35
2019	AS-06	0	20	55	20	5	0	0	25	20	20
2019	AS-07	17	17	33	22	11	0	0	33	33	18
2018	AS	8	19	38	21	12	0	0	34	28	372
2018	AS-01	7	20	38	21	14	0	0	36	26	76
2018	AS-02	6	20	36	20	15	1	1	36	27	110
2018	AS-03	7	15	43	22	12	0	0	34	22	67
2018	AS-04	13	23	40	19	6	0	0	25	35	48
2018	AS-05	13	23	32	32	0	0	0	32	35	31
2018	AS-06	12	12	41	29	6	0	0	35	24	17
2018	AS-07	0	29	36	7	29	0	0	36	29	14
2017	AS	8	19	42	20	10	0	1	30	28	356
2017	AS-01	5	15	44	22	15	0	0	36	19	86
2017	AS-02	10	17	46	19	6	0	2	26	28	104
2017	AS-03	14	13	27	31	15	0	0	46	27	52
2017	AS-04	6	29	47	10	8	0	0	18	35	49
2017	AS-05	6	32	38	21	3	0	0	24	38	34
2017	AS-06	9	25	47	9	9	0	0	19	35	11
2017	AS-07	7	14	50	21	7	0	0	29	21	14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	36	17	6	3	4	0	73	9	477
2019	AS-01	34	38	13	6	3	5	1	76	10	119
2019	AS-02	33	35	24	2	2	3	1	71	4	143
2019	AS-03	31	32	16	11	4	5	0	67	16	74
2019	AS-04	36	41	10	8	0	5	0	80	9	59
2019	AS-05	26	41	15	9	9	0	0	68	18	34
2019	AS-06	40	35	15	5	0	5	0	79	5	20
2019	AS-07	41	41	12	6	0	0	0	82	6	17
2018	AS	34	40	15	5	3	3	0	76	8	381
2018	AS-01	38	40	12	4	3	4	0	81	7	77
2018	AS-02	33	35	19	6	2	4	0	72	8	114
2018	AS-03	35	43	12	4	4	1	0	79	9	68
2018	AS-04	22	41	22	4	6	4	0	66	11	49
2018	AS-05	28	56	3	9	3	0	0	84	13	32
2018	AS-06	41	41	18	0	0	0	0	82	0	17
2018	AS-07	57	36	0	7	0	0	0	93	7	14
2017	AS	23	39	16	11	5	6	1	66	17	355
2017	AS-01	30	32	16	11	2	8	1	68	15	87
2017	AS-02	18	37	20	11	7	6	1	60	19	104
2017	AS-03	22	35	14	12	8	10	0	63	22	51
2017	AS-04	24	43	20	8	0	4	0	70	8	49
2017	AS-05	24	50	9	9	9	0	0	74	18	34
2017	AS-06	30	60	10	0	0	0	0	90	0	10
2017	AS-07	21	50	14	14	0	0	0	71	14	14

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	38	18	7	3	3	1	70	11	483
2019	AS-01	35	33	17	10	2	3	1	70	12	119
2019	AS-02	32	39	19	4	3	2	1	73	8	145
2019	AS-03	23	36	25	8	5	3	0	60	14	75
2019	AS-04	28	43	20	5	0	3	0	74	5	60
2019	AS-05	26	31	17	9	11	6	0	61	21	35
2019	AS-06	30	50	10	10	0	0	0	80	10	20
2019	AS-07	28	61	6	6	0	0	0	89	6	18
2018	AS	28	42	16	8	4	2	0	71	13	382
2018	AS-01	31	45	14	6	4	0	0	76	10	78
2018	AS-02	25	39	19	8	5	4	0	66	14	114
2018	AS-03	26	41	13	12	6	1	0	69	18	68
2018	AS-04	27	45	12	8	6	2	0	73	15	49
2018	AS-05	38	38	9	13	3	0	0	75	16	32
2018	AS-06	29	47	24	0	0	0	0	76	0	17
2018	AS-07	21	50	14	14	0	0	0	71	14	14
2017	AS	21	43	16	11	5	4	0	67	17	355
2017	AS-01	21	44	20	6	2	6	0	70	8	87
2017	AS-02	19	43	17	11	7	3	1	64	18	102
2017	AS-03	25	34	12	17	10	2	0	61	28	52
2017	AS-04	29	43	10	8	4	6	0	76	13	49
2017	AS-05	15	41	21	15	6	3	0	58	21	34
2017	AS-06	19	72	9	0	0	0	0	91	0	11
2017	AS-07	21	43	14	21	0	0	0	64	21	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	17	83	484
2019	AS-01	12	88	119
2019	AS-02	18	82	146
2019	AS-03	17	83	75
2019	AS-04	25	75	60
2019	AS-05	20	80	35
2019	AS-06	15	85	20
2019	AS-07	17	83	18
2017	AS	20	80	357
2017	AS-01	17	83	87
2017	AS-02	18	82	104
2017	AS-03	21	79	52
2017	AS-04	26	74	49
2017	AS-05	32	68	34
2017	AS-06	0	100	11
2014	AS	14	86	385
2014	AS-01	18	82	94
2014	AS-02	14	86	96
2014	AS-03	10	90	83
2014	AS-04	11	89	47
2014	AS-05	19	81	37
2014	AS-06	0	100	10

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	76	24	83
2019	AS-01	79	21	14
2019	AS-02	78	22	27
2019	AS-03	77	23	13
2019	AS-04	80	20	15
2017	AS	87	13	72
2017	AS-01	93	7	15
2017	AS-02	89	11	19
2017	AS-03	91	9	11
2017	AS-04	77	23	13
2017	AS-05	82	18	11
2014	AS	87	13	52
2014	AS-01	82	18	17
2014	AS-02	92	8	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	30	7	5	5	0	84	10	61
2019	AS-01	55	36	0	9	0	0	91	9	11
2019	AS-02	65	20	0	10	5	0	85	15	20
2019	AS-03	60	30	10	0	0	0	90	0	10
2019	AS-04	42	33	25	0	0	0	75	0	12
2017	AS	60	30	3	3	3	0	91	6	63
2017	AS-01	57	36	7	0	0	0	93	0	14
2017	AS-02	47	35	6	6	6	0	83	12	17
2017	AS-03	60	40	0	0	0	0	100	0	10
2017	AS-04	90	10	0	0	0	0	100	0	10
2014	AS	60	29	2	4	2	2	91	7	45
2014	AS-01	71	21	7	0	0	0	93	0	14
2014	AS-02	42	50	0	0	0	8	100	0	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	27	32	19	12	8	2	1	27	73	481
2019	AS-01	25	35	14	12	8	4	2	27	73	118
2019	AS-02	25	38	17	14	5	1	0	26	74	146
2019	AS-03	31	23	22	11	11	1	1	32	68	74
2019	AS-04	35	22	20	13	10	0	0	35	65	60
2019	AS-05	20	40	26	0	11	0	3	21	79	35
2019	AS-06	20	25	20	20	15	0	0	20	80	20
2019	AS-07	22	33	22	17	6	0	0	22	78	18
2018	AS	24	28	22	12	11	1	2	25	75	379
2018	AS-01	23	22	22	10	16	3	4	25	75	77
2018	AS-02	27	29	21	14	6	1	2	28	72	114
2018	AS-03	26	26	27	11	8	0	3	27	73	66
2018	AS-04	22	31	18	8	16	2	2	23	77	49
2018	AS-05	22	34	25	6	9	0	3	23	77	32
2018	AS-06	18	24	12	29	18	0	0	18	82	17
2018	AS-07	7	50	14	14	14	0	0	7	93	14
2017	AS	25	26	23	13	10	1	2	26	74	357
2017	AS-01	20	30	17	15	12	1	4	21	79	87
2017	AS-02	25	22	30	12	9	1	1	25	75	104
2017	AS-03	35	23	21	12	8	2	0	35	65	52
2017	AS-04	27	35	20	12	6	0	0	27	73	49
2017	AS-05	29	18	21	15	9	3	6	32	68	34
2017	AS-06	9	37	28	16	9	0	0	9	91	11
2017	AS-07	7	36	21	21	14	0	0	7	93	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	64	36	340
2019	AS-01	65	35	80
2019	AS-02	64	36	108
2019	AS-03	65	35	49
2019	AS-04	59	41	39
2019	AS-05	63	37	27
2019	AS-06	94	6	16
2019	AS-07	50	50	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	37	63	334
2019	AS-01	46	54	79
2019	AS-02	40	60	107
2019	AS-03	25	75	48
2019	AS-04	39	61	38
2019	AS-05	41	59	27
2019	AS-06	6	94	16
2019	AS-07	29	71	14
2018	AS	28	72	270
2018	AS-01	28	72	53
2018	AS-02	30	70	77
2018	AS-03	20	80	46
2018	AS-04	25	75	36
2018	AS-05	50	50	24
2018	AS-06	29	71	14
2018	AS-07	15	85	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	14	25	21	14	18	1	7	42	35	338
2019	AS-01	11	23	30	19	11	0	6	36	32	80
2019	AS-02	19	21	21	10	17	4	7	46	30	108
2019	AS-03	12	18	20	20	22	0	6	33	46	49
2019	AS-04	8	28	15	15	26	0	8	39	44	39
2019	AS-05	11	30	26	7	26	0	0	41	33	27
2019	AS-06	13	50	6	19	13	0	0	63	31	16
2019	AS-07	14	36	0	7	21	7	14	64	36	14
2018	AS	11	19	26	15	21	1	7	32	39	275
2018	AS-01	7	11	26	26	20	4	6	20	51	54
2018	AS-02	10	19	29	10	23	0	10	32	36	80
2018	AS-03	15	19	26	11	23	0	6	36	36	47
2018	AS-04	17	17	25	19	19	3	0	34	40	36
2018	AS-05	8	25	33	17	13	0	4	35	30	24
2018	AS-06	7	36	29	7	14	0	7	46	23	14
2018	AS-07	8	15	8	15	38	0	15	27	64	13
2017	AS	10	21	19	17	19	2	12	36	42	257
2017	AS-01	16	20	24	11	17	5	8	41	31	64
2017	AS-02	9	18	13	16	25	3	16	34	50	76
2017	AS-03	3	21	24	21	15	3	12	28	43	33
2017	AS-04	11	28	14	22	11	0	14	45	39	36
2017	AS-05	0	29	14	14	33	0	10	32	53	21
2017	AS-06	28	21	10	21	0	0	21	61	26	10
2017	AS-07	0	8	23	31	23	0	15	9	64	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	7	15	20	18	35	1	4	24	56	336
2019	AS-01	11	18	22	18	27	0	5	31	47	79
2019	AS-02	9	18	20	15	31	3	5	29	49	108
2019	AS-03	0	14	14	24	45	0	2	15	71	49
2019	AS-04	8	10	23	8	49	0	3	18	58	39
2019	AS-05	8	8	15	27	35	0	8	17	67	26
2019	AS-06	0	25	19	19	38	0	0	25	56	16
2019	AS-07	0	0	14	21	50	0	14	0	83	14
2018	AS	3	16	16	18	42	1	5	20	64	275
2018	AS-01	6	13	11	28	37	2	4	20	69	54
2018	AS-02	0	20	14	13	48	0	6	21	64	80
2018	AS-03	4	15	21	15	38	0	6	20	57	47
2018	AS-04	6	11	17	17	47	3	0	17	66	36
2018	AS-05	0	17	21	29	29	0	4	17	61	24
2018	AS-06	0	29	14	14	43	0	0	29	57	14
2018	AS-07	0	8	0	15	62	0	15	9	91	13
2017	AS	1	7	15	16	53	2	7	9	75	257
2017	AS-01	0	5	24	17	47	3	5	5	69	64
2017	AS-02	1	9	7	15	58	1	9	11	81	76
2017	AS-03	3	6	15	15	55	3	3	10	74	33
2017	AS-04	3	6	6	19	61	0	6	9	85	36
2017	AS-05	0	0	24	5	57	0	14	0	72	21
2017	AS-06	0	21	28	21	31	0	0	21	52	10
2017	AS-07	0	8	15	23	46	0	8	8	75	13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	36	20	14	11	13	0	6	60	25	478
2019	AS-01	38	14	13	8	13	0	14	61	25	118
2019	AS-02	41	25	10	12	8	0	3	68	21	144
2019	AS-03	30	12	22	12	19	0	5	44	33	74
2019	AS-04	35	23	12	10	18	0	2	59	29	60
2019	AS-05	37	29	6	9	17	0	3	68	26	35
2019	AS-06	30	25	20	15	5	0	5	58	21	20
2019	AS-07	28	11	39	0	17	0	6	41	18	18
2018	AS	31	21	15	10	13	2	8	58	26	377
2018	AS-01	31	17	16	4	17	3	13	57	25	77
2018	AS-02	30	21	15	10	13	1	10	58	25	112
2018	AS-03	36	21	16	7	10	1	7	62	20	67
2018	AS-04	35	25	13	13	13	2	0	62	26	48
2018	AS-05	19	25	13	22	16	0	6	47	40	32
2018	AS-06	18	29	18	18	6	6	6	53	27	17
2018	AS-07	29	21	21	14	7	0	7	54	23	14

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment