2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	37	5	11	13	0	0	71	24	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	40	7	10	3	0	0	80	13	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	48	36	3	6	5	2	0	86	11	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	40	7	11	4	0	0	77	15	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	44	4	11	8	0	0	77	19	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	39	39	7	10	4	0	0	79	14	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	44	6	9	2	0	2	82	11	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	39	7	10	4	0	0	78	15	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	40	8	11	4	0	0	78	14	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	39	4	10	5	1	1	81	15	142

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	79	11	0	0	5	5	95	5	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	69	14	5	5	3	2	86	9	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	78	9	2	2	6	3	90	8	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	69	15	6	5	3	2	86	9	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	73	9	7	0	7	4	86	7	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	70	14	5	5	3	2	87	9	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	67	21	2	6	0	4	92	6	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	71	13	5	4	4	2	86	9	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	70	14	6	5	2	2	86	7	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	71	13	3	4	6	3	87	10	142

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	27	5	5	19	0	71	24	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	38	6	6	8	1	79	15	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	47	2	6	8	2	84	14	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	34	6	6	10	0	77	16	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	49	0	4	11	0	85	15	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	36	6	6	10	1	78	16	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	50	37	2	0	10	2	88	10	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	37	6	7	10	0	77	17	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	32	7	8	10	1	75	18	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	43	3	4	10	1	83	14	142

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	33	11	11	11	0	3	66	22	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	35	12	12	9	0	1	66	22	293
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	33	10	7	11	0	0	73	17	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	35	12	13	9	0	1	65	23	268
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	25	14	17	11	0	0	57	29	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	35	11	11	9	0	1	67	21	303
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	45	8	14	4	0	2	74	18	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	33	12	12	10	0	1	65	22	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	33	13	13	9	1	0	65	22	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	36	10	11	10	0	1	69	21	140

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	22	9	22	8	0	61	30	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	31	9	9	6	0	75	16	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	47	32	5	9	5	2	80	14	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	30	10	11	7	0	72	18	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	39	11	8	12	0	69	20	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	30	9	11	6	0	74	17	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	33	4	8	8	0	80	16	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	30	10	11	6	0	72	18	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	29	9	11	7	1	72	18	190
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	32	9	10	6	0	75	16	142

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	24	11	18	8	0	0	63	26	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	28	12	9	10	1	0	69	19	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	25	9	14	7	0	0	71	20	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	28	12	9	11	1	0	68	20	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	22	22	7	12	4	0	58	19	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	28	11	10	10	0	0	69	20	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	48	22	5	5	17	2	0	72	23	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	28	13	10	9	0	0	68	20	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	29	10	9	11	1	1	69	20	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	25	13	10	9	1	0	67	19	141

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	32	16	3	11	70	14	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	32	10	10	8	73	18	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	38	14	6	8	72	14	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	31	9	10	8	72	18	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	32	10	8	8	74	15	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	32	10	9	8	72	18	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	50	37	4	4	6	87	10	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	31	11	10	9	70	19	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	30	10	11	9	71	20	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	35	11	7	7	75	14	142

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	28	19	16	21	11	2	3	50	34	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	29	17	15	10	1	1	57	26	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	20	20	9	14	2	5	53	25	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	29	16	17	10	1	0	56	27	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	24	29	10	19	0	0	42	29	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	28	16	16	10	1	1	57	26	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	34	20	16	6	0	0	58	22	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	26	17	15	11	1	1	56	27	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	26	15	17	10	1	1	57	27	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	30	20	14	12	1	2	54	26	142

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	31	14	10	6	0	70	16	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	33	10	12	6	0	71	19	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	36	10	9	3	2	77	13	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	32	11	12	7	0	70	20	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	33	19	3	11	0	67	14	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	33	10	13	6	0	72	19	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	31	8	11	7	0	73	19	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	33	11	12	6	0	71	18	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	34	9	12	7	0	72	19	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	32	12	12	5	1	70	17	142

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	34	5	8	6	3	80	14	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	29	10	9	3	0	77	12	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	47	33	6	7	5	2	81	12	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	29	11	9	3	0	77	12	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	44	30	10	12	4	0	74	16	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	48	30	10	8	3	1	78	12	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	25	7	4	4	0	85	8	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	31	10	9	3	1	77	13	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	29	9	9	4	1	77	13	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	31	10	8	3	1	79	11	142

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	18	13	16	19	3	50	36	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	34	12	13	12	0	63	25	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	21	16	11	16	3	56	28	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	35	11	14	12	0	63	26	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	30	14	12	18	0	55	30	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	32	12	13	12	1	62	26	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	49	10	8	6	0	77	14	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	29	13	14	14	1	59	29	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	31	10	14	14	1	62	28	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	33	15	13	11	1	60	24	142

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	54	24	16	0	3	3	81	3	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	54	24	12	5	4	0	79	9	291
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	24	15	3	3	2	79	6	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	55	24	12	5	4	0	79	9	266
2019	Blind or visual impairment (unable to see or difficulty seeing)	63	21	8	4	4	0	84	8	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	54	24	13	4	4	1	78	8	302
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	59	28	6	2	4	0	88	6	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	54	23	14	5	4	1	77	9	280
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	24	12	6	5	1	78	10	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	56	24	14	3	3	1	80	6	138

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	25	8	8	24	0	2	60	32	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	32	14	11	12	0	0	63	23	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	31	13	4	16	0	3	66	21	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	31	14	12	12	0	0	62	25	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	25	18	16	23	0	0	43	39	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	31	13	10	12	0	1	64	22	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	28	9	6	13	0	0	72	19	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	31	14	12	13	0	1	61	25	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	34	15	13	11	1	0	62	23	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	27	12	8	16	0	1	64	25	142

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	35	30	11	8	17	0	0	65	24	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	29	17	10	11	1	1	62	21	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	23	18	8	12	2	4	61	21	62
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	31	15	10	11	0	0	63	21	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	34	26	6	11	0	0	56	17	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	29	15	10	12	1	1	63	22	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	34	8	8	9	0	0	74	17	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	29	17	10	12	1	1	61	22	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	28	15	12	12	1	1	61	24	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	31	17	6	11	1	1	65	18	140

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	36	5	14	11	0	70	25	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	33	13	12	7	1	68	19	293
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	34	11	10	5	2	74	15	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	34	12	13	8	0	66	21	267
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	50	11	7	11	0	71	18	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	32	12	13	7	1	68	20	303
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	46	27	10	9	8	0	73	17	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	35	12	13	7	1	67	20	280
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	34	11	15	8	1	66	23	189
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	34	14	9	7	1	70	16	142

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	28	11	6	5	0	3	77	11	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	47	28	10	9	6	0	0	75	16	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	28	9	2	9	2	0	79	11	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	46	28	10	10	5	0	0	74	16	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	54	31	0	7	8	0	0	85	15	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	28	11	9	6	0	0	74	15	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	51	37	8	2	2	0	0	88	4	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	46	26	10	10	7	0	0	73	17	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	44	25	11	11	7	1	0	70	19	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	31	8	5	5	0	1	82	10	142

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	42	9	3	8	0	3	79	12	35
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	32	17	7	4	1	1	72	11	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	42	33	13	6	5	2	0	76	11	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	33	17	7	5	0	1	72	12	266
2019	Blind or visual impairment (unable to see or difficulty seeing)	46	33	11	7	4	0	0	78	11	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	33	16	7	5	1	1	72	11	302
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	36	15	9	10	2	0	66	19	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	32	16	6	4	0	1	74	10	279
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	40	30	17	6	5	0	1	72	11	189
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	37	13	7	5	1	1	74	12	141

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	10	32	23	9	0	5	34	33	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	21	32	20	10	1	1	31	36	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	22	28	19	10	2	3	30	41	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	19	33	21	10	1	1	32	34	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	8	14	38	23	11	2	4	36	23	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	20	32	21	10	1	1	31	36	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	27	31	18	2	0	2	21	48	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	19	33	21	11	1	1	33	33	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	13	18	33	23	11	1	2	34	31	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	23	31	18	9	1	1	27	41	142

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	19	19	13	20	0	5	35	45	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	16	23	23	21	2	2	46	30	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	16	30	20	14	2	5	37	32	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	17	21	22	23	2	1	47	32	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	8	29	31	10	19	0	4	30	38	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	16	22	23	21	2	2	46	31	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	12	19	17	34	14	2	2	50	32	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	16	24	20	22	2	2	44	32	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	14	21	23	24	2	3	49	29	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	21	25	21	17	1	1	39	35	142

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	13	21	24	11	3	11	41	34	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	11	15	28	19	18	4	6	40	29	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	9	25	21	15	3	11	41	29	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	16	28	19	18	4	5	40	29	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	11	22	23	14	11	12	6	31	41	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	12	14	28	20	18	3	6	41	28	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	18	25	22	10	2	10	37	35	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	11	14	28	19	18	4	5	41	28	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	15	29	20	20	3	5	43	26	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	15	26	19	14	5	7	37	34	141

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	16	15	27	19	0	5	48	36	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	8	14	26	25	23	1	3	50	23	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	15	21	25	16	2	6	45	32	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	14	26	25	24	1	3	50	23	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	8	18	32	11	26	0	6	39	27	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	9	14	24	26	22	1	3	50	24	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	12	35	16	18	2	4	36	26	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	8	15	23	26	23	1	3	52	24	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	7	13	23	28	23	1	4	54	21	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	17	27	20	21	1	3	43	29	141

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	16	32	14	17	0	5	33	34	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	15	25	20	19	4	3	41	32	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	13	22	19	15	3	10	39	36	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	15	27	19	19	3	2	40	32	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	8	45	7	16	13	4	28	17	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	15	24	20	19	3	3	41	34	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	17	25	20	15	3	2	37	37	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	14	26	19	19	3	3	41	32	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	14	23	20	20	4	3	43	32	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	16	29	18	16	3	4	36	33	141

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	23	11	16	21	3	5	40	48	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	20	22	14	19	5	3	35	41	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	18	24	9	14	5	6	26	47	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	21	20	15	20	5	2	38	41	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	26	25	14	0	6	4	15	57	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	20	20	14	21	5	3	37	41	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	12	18	25	16	21	3	4	40	33	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	21	20	13	19	5	3	35	44	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	21	17	14	22	6	3	39	42	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	20	25	13	15	4	4	31	42	141

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	13	29	10	14	5	3	26	42	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	18	32	18	14	3	2	34	33	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	14	25	19	10	5	9	34	37	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	18	33	17	14	3	1	33	33	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	14	42	3	8	4	6	12	41	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	18	30	19	14	4	2	35	33	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	12	17	28	24	12	4	2	39	31	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	17	32	16	14	4	2	32	34	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	11	20	32	18	14	3	2	34	33	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	14	31	17	13	5	2	32	35	141

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	18	27	19	3	3	0	22	50	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	16	37	19	13	1	1	32	29	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	17	32	24	8	0	2	33	35	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	16	37	18	12	2	0	31	31	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	20	37	21	4	4	0	26	36	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	16	36	19	12	1	1	32	31	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	11	30	17	16	4	0	34	34	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	17	37	19	11	1	1	31	31	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	11	15	40	19	13	1	0	32	27	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	18	31	18	10	1	2	30	39	140

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	79	8	0	0	8	0	5	91	9	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	69	16	7	3	2	1	2	88	5	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	81	8	5	2	2	0	3	91	4	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	67	17	6	3	3	1	2	87	6	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	63	14	8	7	8	0	0	77	15	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	71	15	6	2	3	1	3	89	5	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	66	17	8	2	2	0	4	87	4	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	71	15	6	3	3	1	2	88	6	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	70	17	6	2	2	1	2	89	4	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	70	14	5	3	4	0	3	86	8	141

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	26	13	13	11	3	3	60	26	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	25	14	13	10	6	4	59	25	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	19	11	15	10	10	6	57	30	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	26	15	12	10	5	3	60	24	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	17	16	14	21	4	4	45	38	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	26	14	13	9	6	4	60	24	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	31	6	13	6	4	2	73	21	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	24	16	13	11	6	4	57	26	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	25	14	11	11	6	3	61	24	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	25	15	15	9	6	4	57	27	141

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	21	8	15	16	0	61	31	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	27	10	13	7	0	70	20	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	49	19	10	11	11	0	68	22	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	28	9	14	8	0	69	21	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	28	14	15	15	0	56	30	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	26	9	13	8	0	70	21	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	38	4	8	4	0	84	12	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	24	10	14	9	0	66	23	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	44	23	10	14	8	1	68	22	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	30	9	12	9	0	70	21	141

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	31	8	8	6	0	79	13	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	51	27	7	8	6	0	79	14	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	51	25	8	9	7	0	76	16	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	51	28	7	7	6	0	79	13	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	22	18	16	8	0	58	24	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	52	28	7	7	6	0	80	13	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	34	6	6	7	0	82	13	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	51	26	8	8	6	0	78	14	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	25	7	8	6	1	79	14	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	31	8	8	6	0	78	14	141

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	29	10	13	6	3	0	70	19	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	32	13	6	5	4	1	75	11	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	24	16	6	7	2	2	71	13	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	34	12	7	5	4	0	75	12	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	19	31	7	8	4	2	51	16	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	33	11	6	5	3	0	76	12	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	38	7	2	7	4	0	83	10	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	31	14	7	5	3	1	73	13	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	40	33	12	5	5	4	1	76	11	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	31	13	8	5	2	0	73	14	142

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	19	16	3	8	0	8	71	12	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	22	17	5	5	1	7	71	11	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	49	10	16	7	5	2	11	68	14	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	24	17	4	6	1	6	71	11	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	18	28	8	12	4	3	50	21	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	45	22	16	5	5	1	8	73	10	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	45	23	18	2	6	0	6	73	8	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	43	21	16	5	5	1	7	70	12	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	22	15	5	6	1	8	72	12	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	20	19	5	4	1	6	69	10	141

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	14	22	10	8	0	3	58	19	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	23	14	12	7	0	0	66	20	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	42	19	19	8	7	2	3	65	15	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	23	14	13	8	0	0	66	21	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	20	26	11	18	0	0	46	29	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	22	14	12	7	0	1	67	19	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	25	5	19	6	0	0	69	25	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	22	17	11	8	0	1	65	19	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	45	20	15	13	7	0	0	65	20	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	25	15	11	8	1	1	66	19	141

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	50	13	11	10	9	8	0	68	20	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	51	18	15	6	6	4	0	72	13	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	53	14	11	8	8	6	0	72	17	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	19	15	6	6	4	0	71	13	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	21	22	3	15	8	0	57	19	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	52	17	14	7	6	4	0	73	13	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	56	14	13	10	5	0	2	71	16	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	18	15	6	7	5	0	71	13	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	51	18	15	6	6	4	0	72	13	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	17	13	8	7	4	1	71	15	142

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	18	19	7	9	2	0	64	17	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	27	13	7	6	0	1	73	14	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	23	10	4	7	1	0	79	11	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	44	26	14	8	7	0	1	71	15	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	13	30	7	11	8	0	48	19	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	47	27	12	7	6	0	1	74	14	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	52	22	12	9	5	0	0	74	14	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	26	14	7	7	1	1	72	14	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	45	28	12	8	7	0	1	73	15	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	23	16	7	6	1	0	71	12	142

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	89	3	0	2	3	3	94	6	36
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	80	11	5	1	1	2	93	2	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	85	7	4	1	2	2	93	3	61
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	80	11	5	1	1	2	93	3	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	82	10	0	4	4	0	92	8	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	81	10	5	1	1	2	93	2	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	77	14	2	0	2	4	95	2	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	81	9	5	1	1	2	92	3	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	80	11	5	1	1	2	92	3	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	82	9	4	1	2	2	93	3	139

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	14	10	8	13	3	8	65	24	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	16	8	6	9	4	6	75	16	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	57	13	8	5	8	3	7	78	14	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	16	9	6	10	4	6	73	17	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	25	8	0	20	0	7	70	22	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	52	15	9	6	8	4	6	74	16	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	15	8	7	5	0	4	79	13	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	16	9	6	10	4	6	73	17	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	16	8	5	10	5	7	74	17	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	54	15	9	7	8	1	5	73	17	141

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	46	18	22	5	5	0	3	67	11	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	58	16	12	4	8	3	0	76	12	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	57	13	13	4	8	5	0	73	13	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	56	17	13	4	7	2	0	75	12	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	38	11	19	7	21	4	0	51	30	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	58	17	13	4	6	2	0	77	11	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	58	21	10	0	8	2	0	81	8	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	56	15	13	5	7	3	0	73	13	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	57	16	14	5	6	2	0	74	11	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	55	16	11	4	9	4	1	75	14	142

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	13	11	14	6	3	3	68	21	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	51	19	12	9	7	1	0	72	16	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	55	14	9	15	3	3	0	71	19	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	51	20	13	8	8	1	1	71	16	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	28	23	5	15	0	0	57	20	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	53	18	11	10	6	1	1	72	16	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	18	12	5	5	0	0	78	10	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	19	12	10	7	1	1	70	17	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	52	16	12	10	8	1	0	70	18	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	22	12	8	5	1	1	73	14	142

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	58	17	5	6	0	72	11	17
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	40	13	15	5	8	63	22	38
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	39	18	21	5	9	53	28	23
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	50	12	6	6	3	75	12	32

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	19	24	8	11	9	0	54	20	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	31	19	8	9	7	0	62	17	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	28	19	4	11	5	0	64	16	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	30	20	8	8	7	0	60	18	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	40	25	2	11	0	0	61	14	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	29	19	8	9	8	0	61	18	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	32	19	8	11	7	2	58	21	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	29	20	7	8	7	0	61	17	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	27	19	8	8	9	0	62	18	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	33	21	7	10	4	1	60	18	142

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	35	18	17	13	11	6	0	57	25	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	32	15	10	11	5	0	62	22	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	31	16	6	11	5	0	65	18	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	30	15	12	11	5	0	60	24	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	42	14	0	15	0	0	71	15	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	29	15	11	11	5	0	60	23	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	37	14	10	8	6	2	65	19	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	29	15	11	11	5	0	61	23	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	26	14	11	12	7	0	61	24	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	36	17	10	10	2	1	62	20	142

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	33	19	10	14	6	3	53	26	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	28	18	13	12	9	0	52	28	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	34	14	10	9	7	0	65	20	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	27	19	14	13	9	1	49	30	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	32	18	10	19	2	0	52	30	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	28	18	13	12	9	1	52	28	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	27	23	12	11	9	2	48	26	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	29	17	13	13	9	0	53	28	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	25	17	13	13	12	0	51	29	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	34	19	13	12	5	1	54	26	142

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	29	10	29	11	0	3	49	41	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	27	18	16	13	6	0	49	32	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	35	19	11	16	3	0	54	27	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	26	17	20	12	6	1	48	34	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	13	14	29	19	7	0	34	51	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	29	17	17	12	5	1	50	31	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	34	17	15	9	7	2	54	27	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	26	17	18	14	5	0	48	34	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	25	15	17	14	7	0	50	33	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	32	20	19	12	4	1	47	32	142

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	58	13	7	5	9	6	3	77	15	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	19	13	5	2	13	2	77	8	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	47	15	10	3	2	16	7	80	6	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	19	12	5	3	11	1	76	10	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	48	21	8	7	4	13	0	79	12	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	47	18	12	4	3	12	2	77	9	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	19	14	6	7	10	2	70	15	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	19	12	4	2	12	2	78	8	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	50	18	13	4	2	12	2	78	7	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	20	11	5	5	12	3	75	12	142

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	35	13	17	3	0	67	19	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	42	16	8	5	3	71	13	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	38	16	3	6	2	74	10	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	42	15	10	4	3	70	15	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	42	12	4	15	0	70	19	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	27	41	16	9	4	3	71	13	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	22	53	7	8	4	6	80	13	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	39	17	9	5	2	69	14	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	39	16	10	4	3	70	14	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	45	15	7	6	2	71	13	142

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	28	22	23	11	0	44	35	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	30	19	21	11	3	48	33	294
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	25	20	23	8	3	47	32	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	31	19	21	12	2	47	33	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	32	26	13	15	7	42	30	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	29	18	22	11	2	48	34	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	34	20	22	7	2	50	30	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	29	19	21	12	3	47	34	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	28	17	21	11	2	50	33	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	31	22	21	11	4	44	34	141

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	30	14	5	17	0	0	64	22	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	31	12	12	7	1	1	69	19	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	46	25	11	5	10	2	2	73	15	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	33	12	12	8	1	1	67	21	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	39	11	17	8	0	0	64	25	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	31	12	10	8	1	1	69	19	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	33	14	8	2	0	4	76	10	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	35	31	11	11	9	1	1	67	21	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	32	13	12	7	1	0	68	20	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	31	11	9	10	1	2	69	19	141

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	24	19	5	11	0	3	63	17	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	33	17	9	8	1	0	65	17	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	28	16	6	10	0	0	69	16	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	30	33	18	9	8	1	1	64	17	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	44	15	7	14	2	0	64	21	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	31	18	8	8	1	1	65	17	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	34	10	15	5	0	2	69	21	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	32	19	7	9	1	0	65	16	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	30	17	10	9	1	0	65	19	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	34	19	6	8	0	1	66	15	142

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	18	9	23	27	0	0	41	50	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	20	18	17	18	7	2	42	38	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	22	18	17	19	5	0	44	37	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	20	17	18	19	6	2	41	40	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	11	22	13	23	10	6	31	43	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	21	17	18	19	5	1	42	39	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	23	21	10	19	5	2	47	31	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	20	17	19	19	6	1	41	41	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	18	17	19	18	7	1	41	40	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	23	17	17	20	5	1	42	40	142

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	31	19	3	27	0	0	52	29	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	27	17	15	17	3	1	49	33	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	22	20	6	22	5	2	47	31	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	29	17	15	17	2	0	50	33	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	27	17	18	19	2	0	44	38	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	28	18	13	18	3	1	50	32	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	30	16	16	11	0	2	56	28	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	27	18	13	19	3	0	48	34	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	27	16	15	19	3	0	49	35	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	29	20	12	16	3	2	49	30	139

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	18	5	5	35	6	5	49	45	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	22	13	16	22	3	3	45	41	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	14	13	10	27	5	10	42	43	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	24	12	16	23	3	2	46	41	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	20	4	21	27	12	4	40	56	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	22	13	15	23	2	3	46	40	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	32	14	8	21	1	4	54	31	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	20	12	16	24	3	3	44	43	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	21	13	17	22	2	1	46	41	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	23	12	12	25	4	7	45	42	142

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	50	21	16	3	5	0	5	75	8	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	21	18	9	8	1	3	63	18	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	19	20	5	6	0	6	68	12	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	22	17	9	8	1	2	64	18	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	17	22	5	14	4	11	51	23	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	22	17	9	7	1	2	66	17	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	28	15	11	7	0	4	65	19	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	20	18	8	8	1	3	65	17	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	20	17	10	10	1	3	61	21	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	23	18	6	5	1	4	70	12	141

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	50	18	0	5	11	0	16	81	19	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	51	10	10	7	10	3	10	69	19	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	44	12	6	9	14	3	11	66	27	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	10	9	6	9	2	10	72	17	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	48	10	13	3	7	0	18	71	13	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	51	11	8	7	11	3	10	71	20	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	11	10	2	10	2	16	73	15	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	51	11	9	7	10	3	10	70	20	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	51	11	9	6	10	3	10	71	19	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	10	9	7	10	2	11	70	20	142

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	29	15	6	16	0	8	59	24	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	37	22	16	10	7	3	5	64	18	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	20	11	5	16	0	8	66	22	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	24	17	10	6	4	4	63	18	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	20	29	7	4	4	7	54	13	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	36	23	15	10	8	3	5	64	19	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	45	21	15	7	4	0	8	72	13	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	23	17	10	9	4	4	62	20	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	25	16	11	7	4	5	63	20	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	21	17	8	9	2	4	65	18	140

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	28	18	13	9	22	0	10	52	33	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	18	19	10	9	5	6	57	21	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	16	16	5	17	0	9	59	24	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	19	19	11	9	5	6	56	22	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	10	23	13	11	4	10	44	29	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	19	18	9	11	4	6	58	22	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	13	14	13	8	4	10	59	24	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	19	19	9	11	4	6	56	22	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	20	18	9	10	6	7	57	22	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	16	18	10	12	2	5	56	24	141

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	21	10	5	19	3	8	60	28	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	44	16	11	7	11	4	7	67	20	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	19	13	3	14	3	8	66	19	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	16	11	8	11	4	7	66	21	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	14	15	3	19	4	14	55	27	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	43	17	11	7	11	4	6	67	21	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	18	12	4	10	2	10	70	16	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	17	11	7	12	4	7	66	22	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	15	10	8	13	5	8	65	24	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	19	14	5	11	2	6	68	17	142

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	66	13	0	3	8	6	5	88	12	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	57	16	10	4	4	5	4	80	8	294
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	62	18	5	5	6	0	5	83	12	62
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	58	15	10	3	4	7	4	81	8	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	46	21	7	7	4	8	7	78	13	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	59	15	9	3	5	5	4	82	8	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	56	24	8	0	6	0	6	85	7	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	59	14	9	4	4	6	3	81	9	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	57	14	11	3	3	6	5	80	7	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	60	18	6	4	6	4	2	83	11	139

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	5	8	8	11	8	8	68	22	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	57	13	10	4	6	5	5	78	11	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	57	9	10	6	6	5	6	75	14	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	56	13	10	4	6	6	5	78	12	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	24	11	0	8	11	11	75	10	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	58	11	9	5	6	5	5	77	12	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	66	12	6	2	6	2	6	85	9	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	55	13	10	5	7	6	5	76	13	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	55	13	8	4	8	6	6	78	13	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	58	11	12	5	5	5	4	76	11	142

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	45	8	6	9	19	5	8	62	32	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	49	16	12	5	8	5	4	72	15	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	44	16	8	10	11	5	6	67	24	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	15	12	5	9	5	4	72	15	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	25	7	15	8	4	11	65	27	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	51	14	11	5	10	5	4	72	16	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	18	2	9	8	2	4	80	18	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	15	12	5	10	5	5	70	17	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	14	14	2	9	6	5	71	13	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	49	17	6	11	10	3	4	71	22	141

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	34	8	18	16	3	56	36	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	37	23	14	7	4	55	21	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	36	16	13	10	8	59	24	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	37	23	15	8	3	54	23	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	28	19	25	8	3	47	33	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	38	21	13	8	4	56	22	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	52	12	6	5	8	75	12	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	35	23	16	8	3	52	25	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	34	24	17	7	2	51	25	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	41	18	10	9	5	61	20	140

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	29	10	11	11	0	68	22	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	34	14	8	5	3	73	13	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	40	10	9	5	0	76	14	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	32	14	8	6	3	71	14	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	35	27	21	7	8	2	63	15	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	34	13	8	6	2	73	14	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	28	10	6	5	8	77	12	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	35	14	8	6	1	71	15	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	31	14	8	6	3	71	15	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	37	12	8	5	2	74	14	142

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	42	34	13	3	8	0	76	10	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	29	14	6	4	4	75	10	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	38	8	2	6	2	84	8	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	28	15	6	4	4	74	11	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	29	18	0	7	7	74	7	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	43	30	13	6	4	3	76	11	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	32	9	4	4	2	83	7	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	30	14	6	5	3	74	11	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	24	15	9	4	4	70	14	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	38	12	0	5	2	82	5	142

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	34	18	6	8	68	14	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	27	13	8	6	73	14	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	33	11	10	8	72	17	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	46	27	15	7	6	72	13	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	33	11	6	8	75	14	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	27	14	8	6	72	14	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	35	8	3	6	83	9	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	44	27	15	8	6	70	14	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	23	16	7	7	69	14	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	35	11	8	5	76	13	142

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	29	13	8	16	3	0	62	25	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	25	15	5	11	1	1	68	17	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	28	11	10	11	2	2	68	21	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	25	16	5	12	1	0	67	17	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	33	21	4	8	0	0	68	11	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	25	14	6	12	1	1	67	18	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	46	25	18	0	9	0	2	73	9	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	25	14	7	12	1	0	66	19	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	44	23	15	5	13	1	0	67	18	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	29	15	7	10	1	1	68	17	142

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	35	30	11	14	11	0	64	25	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	29	13	8	10	1	69	18	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	35	8	7	12	3	72	20	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	28	14	9	9	1	68	18	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	34	22	4	8	0	66	12	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	39	28	12	9	10	1	69	19	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	46	28	17	2	7	0	74	9	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	29	12	10	10	2	68	20	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	25	13	9	10	2	68	20	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	35	13	8	9	1	70	17	140

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	11	15	10	16	6	3	54	29	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	22	17	13	10	4	0	59	24	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	18	19	11	13	6	2	55	25	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	36	21	16	13	11	3	0	59	24	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	42	22	14	0	15	7	0	68	17	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	20	17	13	11	4	0	58	25	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	28	10	6	9	0	0	75	15	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	19	18	13	11	5	0	56	26	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	17	18	14	12	3	0	54	27	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	25	14	10	9	5	1	65	20	141

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	43	30	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	29	36	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	28	36	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	32	36	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	42	17	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	30	37	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	41	29	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	29	37	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	28	38	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	35	32	142

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	10	8	0	22	10	10
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	4	35	28	5	19	10	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	13	29	0	23	9	23
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	3	38	25	5	18	10	89
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	35	18	0	0	29	11
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	7	32	27	5	21	8	101
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	47	5	6	14	15	15
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	7	30	29	4	20	9	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	1	33	30	7	20	9	66
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	32	21	0	18	11	46

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	46	36	9	6	3	0	0	83	9	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	37	41	8	7	5	1	1	80	12	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	34	7	7	8	2	5	77	16	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	42	9	7	4	1	0	80	11	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	45	7	4	11	0	0	79	14	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	40	9	7	4	1	1	80	11	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	41	8	1	2	2	2	88	4	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	40	9	7	5	1	1	79	13	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	41	9	7	4	1	1	80	12	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	40	8	6	5	1	2	80	11	141

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	54	29	8	6	3	0	0	83	8	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	54	21	7	5	3	8	1	84	9	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	19	8	6	5	5	3	79	12	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	55	23	7	5	2	8	1	85	8	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	34	11	8	4	10	0	75	13	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	56	21	7	5	3	7	1	84	9	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	65	11	8	5	4	5	2	82	9	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	53	24	7	5	3	8	1	84	9	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	54	21	7	5	3	9	1	83	9	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	55	23	7	5	3	5	1	84	9	141

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	75	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	77	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	78	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	76	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	81	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	76	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	76	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	77	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	76	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	78	141

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	47	12
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	56	44	67
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	50	50	48
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	65	35	31

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	41	14
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	73	27	65
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	72	28	48
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	67	33	31

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	100	14
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	100	65
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	100	12
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	100	67
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	100	48
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	100	31

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	100	14
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	100	65
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	100	12
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	100	67
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	100	48
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	100	31

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	0	100	14
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	91	65

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	64	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	68	30

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	62	13
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	53	47	64
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	39	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	30

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	61	39	13
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	53	64
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	47	11
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	49	51	66
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	45	55	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	56	44	30

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	56	11
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	55	66
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	53	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	59	30

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	64	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	78	30

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	46	54	13
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	56	44	64
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	60	40	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	55	30

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	70	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	77	30

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	62	38	13
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	59	41	64
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	39	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	43	30

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	48	52	11
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	81	66
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	77	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	76	30

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	83	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	84	30

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	43	11
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	52	66
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	57	43	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	62	30

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	69	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	76	30

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	0	100	13
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	7	93	64

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	11
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	87	66

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	44	56	13
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	36	64	64
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	68	47
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	46	54	30

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	71	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	75	294
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	79	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	74	268
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	70	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	75	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	82	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	74	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	73	190
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	78	142

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	8	21	13	19	16	10	28	44	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	16	19	9	12	26	5	43	30	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	16	17	6	11	30	6	47	27	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	15	20	10	13	24	5	40	32	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	14	11	22	11	15	23	3	35	35	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	15	19	9	13	25	5	42	31	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	22	22	6	11	17	2	52	21	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	14	19	10	13	27	6	39	34	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	13	17	8	14	25	7	41	33	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	17	21	10	11	25	3	41	29	142

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	24	21	8	8	14	3	55	19	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	23	19	11	7	11	1	58	21	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	22	22	8	6	10	0	61	16	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	23	18	11	8	12	1	57	22	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	30	23	7	11	11	0	53	21	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	23	19	11	7	12	1	58	21	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	30	12	4	9	7	0	73	14	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	22	20	12	7	12	1	55	22	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	18	20	12	8	13	1	54	23	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	31	18	9	6	9	1	63	17	142

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	76	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	83	294
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	81	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	82	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	78	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	82	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	89	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	81	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	79	190
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	142

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	60	40	12
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	72	49
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	73	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	50	20

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	58	42	12
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	81	19	49
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	81	19	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	69	31	20

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	100	12
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	100	49
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	100	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	100	20

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	0	100	12
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	10	90	49

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	100	12
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	100	49
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	100	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	100	20

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	44	56	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	74	19

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	0	100	12
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	87	48

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	59	12
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	62	48
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	68	41
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	52	48	19

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	84	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	82	293
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	87	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	81	268
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	81	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	82	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	87	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	82	281
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	80	190
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	141

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	14	21	7	14	19	5	44	28	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	13	18	6	9	31	6	48	23	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	14	16	5	5	35	6	57	16	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	12	19	6	10	28	6	45	25	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	14	11	26	4	11	27	7	39	23	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	13	18	6	9	30	6	48	24	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	22	14	5	8	19	4	65	17	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	11	19	6	10	31	7	44	25	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	9	18	6	11	32	7	42	29	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	18	20	6	6	26	5	54	18	141

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	28	25	21	10	11	5	0	55	22	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	22	17	9	6	12	2	63	17	294
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	34	16	8	3	10	2	69	12	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	19	18	9	7	12	2	60	19	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	22	22	8	8	17	4	53	19	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	22	17	9	6	11	2	63	18	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	50	25	6	6	6	5	2	81	12	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	21	19	10	7	12	2	58	19	281
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	15	20	8	9	14	2	56	20	190
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	32	14	11	3	8	1	69	16	142

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	20	19	10	37	0	34	47	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	22	23	13	23	2	40	37	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	17	29	8	28	1	35	36	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	23	21	14	24	2	40	39	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	21	14	15	25	8	42	43	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	22	24	12	25	1	39	38	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	30	27	8	18	0	47	26	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	21	22	13	26	2	37	40	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	21	20	16	27	1	37	43	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	24	26	8	22	2	41	32	142

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	34	21	10	11	0	0	58	21	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	21	26	15	11	0	2	48	26	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	20	17	20	8	2	0	55	28	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	23	27	13	12	0	2	48	25	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	25	42	3	8	0	3	45	11	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	27	22	23	15	11	0	1	50	27	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	29	35	4	12	0	0	50	15	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	21	23	16	11	0	2	49	27	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	20	22	15	13	0	2	49	28	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	26	29	13	8	1	1	49	21	141

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	26	19	10	8	0	0	63	18	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	25	18	11	9	1	4	60	21	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	23	13	15	8	2	5	62	24	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	25	19	10	9	1	3	60	20	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	37	24	4	4	0	8	65	8	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	24	17	11	10	1	3	60	22	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	32	22	8	11	2	2	57	20	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	35	24	17	11	9	1	4	61	21	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	23	14	11	11	1	4	62	23	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	28	23	10	6	1	4	59	17	142

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	22	18	16	14	3	0	50	31	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	23	21	13	13	1	2	50	28	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	23	19	15	11	2	3	52	28	61
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	23	21	14	14	1	2	50	28	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	7	33	4	11	0	0	52	15	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	25	20	15	14	1	2	50	29	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	32	24	14	10	2	2	50	25	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	22	20	14	14	1	2	51	29	281
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	21	20	12	17	0	2	49	30	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	26	22	16	9	2	2	52	26	140

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	59	16	8	0	3	0	14	87	3	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	56	14	11	5	6	1	7	76	12	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	65	6	11	2	3	0	13	82	5	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	54	17	11	5	6	1	7	76	12	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	74	8	4	3	0	0	12	92	4	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	15	11	5	6	1	8	76	11	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	19	16	7	6	4	4	68	14	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	58	14	10	4	5	0	9	79	10	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	56	14	9	5	7	0	9	77	13	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	15	13	4	4	1	7	78	8	141

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	16	18	5	11	0	2	65	16	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	24	25	8	13	1	1	53	21	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	20	24	5	8	0	3	63	13	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	23	25	9	14	1	1	52	23	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	27	28	11	8	0	4	51	20	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	22	24	8	13	1	1	55	21	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	29	29	18	7	17	0	0	58	24	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	22	26	8	12	1	1	54	20	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	21	24	9	16	1	1	50	25	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	25	25	6	8	1	1	60	14	141

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	26	8	13	14	0	0	64	27	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	30	20	12	7	1	2	60	20	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	28	18	6	8	0	5	66	15	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	30	19	13	8	1	2	59	22	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	28	18	6	11	2	4	62	19	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	30	19	13	8	1	2	60	21	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	31	11	12	7	0	4	68	20	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	29	20	12	8	1	2	59	21	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	30	19	13	10	0	1	57	23	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	29	18	11	6	1	4	64	17	142

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	16	25	16	12	0	0	48	28	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	25	20	14	10	1	1	54	25	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	23	24	11	11	0	2	54	22	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	25	20	15	10	1	0	53	26	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	33	16	8	8	2	0	68	16	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	24	21	15	11	1	1	52	26	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	31	18	16	10	0	2	55	27	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	23	21	14	11	1	0	53	25	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	24	21	13	11	0	1	55	24	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	25	21	16	10	1	1	52	27	141

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	31	11	11	11	0	0	67	22	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	26	15	11	12	1	1	61	24	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	24	14	11	11	0	3	63	22	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	27	15	11	12	1	1	61	24	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	21	26	7	8	2	0	58	15	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	27	13	11	12	1	1	62	24	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	22	13	10	10	0	0	66	20	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	27	15	11	12	1	1	61	24	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	26	15	8	15	0	2	60	24	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	27	13	15	8	1	1	64	23	142

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	16	13	13	19	3	0	54	33	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	24	16	10	10	1	2	62	21	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	22	17	5	14	0	3	63	19	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	24	16	12	11	2	1	61	23	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	23	18	15	15	2	0	51	31	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	23	16	10	11	1	2	62	22	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	29	17	9	6	0	2	68	15	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	22	16	11	12	2	2	60	24	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	23	14	12	12	1	2	61	24	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	23	18	9	11	2	1	61	20	142

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	19	21	8	16	3	0	53	25	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	28	19	11	9	1	2	59	21	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	28	14	8	14	2	3	63	23	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	27	20	12	9	1	1	58	22	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	27	32	6	8	2	0	53	14	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	27	18	11	10	1	2	59	22	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	32	18	16	8	0	0	57	24	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	26	19	10	10	1	2	59	21	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	26	18	10	10	0	2	61	21	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	29	21	12	10	3	1	56	23	141

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	21	13	5	13	0	0	68	19	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	47	21	13	8	9	1	1	69	17	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	52	25	9	4	8	0	2	78	12	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	46	20	14	8	10	1	0	67	19	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	22	19	10	8	2	0	63	18	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	48	21	13	7	10	0	1	70	17	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	14	12	3	10	0	0	74	14	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	22	13	8	10	1	1	68	18	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	19	14	9	11	0	1	66	20	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	49	24	12	5	8	1	1	74	13	141

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	21	13	3	19	0	0	65	22	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	49	24	9	5	11	1	2	75	16	294
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	24	15	7	13	0	3	64	20	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	51	24	8	4	12	1	1	76	16	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	44	23	19	6	8	0	0	68	14	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	49	24	8	5	12	1	2	74	17	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	24	6	5	12	0	0	77	17	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	24	10	5	12	1	2	73	17	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	24	8	4	13	1	2	75	17	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	48	23	11	6	11	1	1	72	17	141

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	55	21	8	3	14	0	0	76	17	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	58	12	8	7	11	1	3	73	19	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	64	12	6	5	10	0	3	79	15	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	56	13	9	7	11	1	2	72	19	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	53	15	18	0	10	0	3	71	11	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	58	12	8	7	11	1	2	73	19	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	69	10	4	6	9	2	0	81	15	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	56	13	9	7	11	1	3	72	19	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	55	12	7	8	12	2	3	71	22	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	62	14	10	5	9	0	1	76	14	142

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	70	16	3	0	9	0	3	88	9	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	32	12	5	3	0	0	80	8	293
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	53	28	8	5	5	0	2	82	10	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	49	31	11	5	3	0	0	81	8	267
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	42	11	0	7	0	0	82	7	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	51	29	10	5	3	0	0	81	9	302
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	71	17	6	1	4	0	0	88	6	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	33	11	5	4	0	0	80	9	281
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	33	12	6	2	1	0	79	9	190
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	56	27	8	3	6	0	1	84	8	140

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	65	21	2	2	8	0	0	87	11	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	51	20	11	6	11	1	0	72	17	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	61	15	8	6	10	0	0	77	16	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	51	21	10	5	11	1	0	73	17	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	50	28	4	4	14	0	0	78	17	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	53	19	10	6	10	1	0	73	16	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	63	18	4	4	9	2	0	82	14	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	51	20	11	6	11	0	0	72	17	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	52	17	9	6	14	1	1	70	20	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	54	23	11	5	7	0	0	78	11	142

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	67	0	0	0	0	0	33	100	0	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	55	10	4	1	1	1	28	92	2	294
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	55	5	1	1	2	2	35	93	5	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	56	10	4	1	0	1	28	92	2	268
2019	Blind or visual impairment (unable to see or difficulty seeing)	62	14	0	0	0	0	24	100	0	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	56	8	4	1	1	1	29	92	2	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	7	4	2	0	2	27	91	3	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	56	9	4	1	1	1	29	93	2	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	56	10	4	0	1	1	28	93	2	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	7	3	1	1	1	30	92	3	141

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	70	10	6	0	0	0	15	93	0	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	65	16	5	2	3	1	8	89	6	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	67	12	5	1	2	2	11	91	4	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	65	16	5	2	3	1	9	89	5	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	66	13	4	4	0	0	14	92	4	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	65	15	5	2	3	1	9	89	5	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	75	18	0	0	2	0	4	98	2	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	63	15	6	2	3	1	10	88	6	281
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	64	14	7	2	3	1	9	86	6	192
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	67	17	2	1	2	1	9	93	4	140

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	56	19	16	0	9	0	0	75	9	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	56	13	8	8	10	1	4	73	19	297
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	14	9	2	11	0	5	77	14	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	55	14	9	8	10	1	3	72	19	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	57	17	8	4	12	0	2	76	16	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	56	14	9	7	10	1	3	73	18	307
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	66	11	14	2	7	0	0	77	9	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	54	14	8	8	10	1	4	72	19	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	52	14	8	11	10	1	4	70	22	193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	61	14	11	2	10	0	3	77	11	142

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	18	18	8	3	0	3	71	11	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	30	20	9	6	0	1	65	15	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	26	32	5	5	0	0	58	9	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	29	17	10	5	0	1	68	15	271
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	32	22	7	4	0	2	67	10	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	28	19	9	5	0	1	66	15	306
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	55	32	8	2	0	0	2	90	2	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	28	22	10	6	0	1	62	16	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	28	19	11	7	1	1	62	19	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	29	21	6	2	0	1	71	8	140

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	26	41	8	8	0	44	15	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	11	28	38	13	10	0	39	23	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	28	36	8	11	2	45	19	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	27	39	14	9	0	38	23	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	22	40	9	11	0	40	20	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	11	28	38	13	9	0	40	22	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	37	32	7	9	0	52	16	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	11	26	39	13	10	0	38	23	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	25	36	15	12	0	37	27	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	31	41	9	6	1	43	15	142

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	13	41	16	11	0	27	32	37
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	21	32	22	7	0	29	39	294
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	19	35	21	6	0	27	38	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	21	33	21	7	0	29	38	268
2019	Blind or visual impairment (unable to see or difficulty seeing)	14	10	42	26	8	0	34	24	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	21	32	21	7	0	28	40	303
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	22	35	24	6	2	30	34	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	20	33	21	7	0	28	39	280
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	20	29	20	8	1	28	43	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	21	39	22	6	0	29	32	140

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	33	22	11	6	3	3	60	18	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	33	15	13	9	5	0	61	24	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	36	22	9	6	6	0	60	17	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	33	14	14	9	5	0	61	24	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	27	15	18	15	4	0	50	34	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	34	15	12	8	5	0	62	22	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	29	15	6	6	6	0	72	12	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	34	16	14	9	5	0	59	25	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	33	15	15	11	4	0	57	27	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	34	16	9	7	6	1	66	17	142

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	33	13	18	17	0	3	50	36	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	35	12	14	14	2	0	60	28	298
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	30	9	17	11	2	2	61	29	64
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	36	12	14	15	2	0	58	29	272
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	32	17	15	15	0	0	54	30	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	35	11	14	14	2	1	59	29	308
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	42	15	8	6	4	0	70	14	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	34	11	16	15	2	1	57	32	285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	35	11	14	16	3	1	58	31	194
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	34	13	15	11	1	1	59	27	142

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	65	35	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	54	295
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	66	34	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	44	56	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	44	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	48	52	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	69	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	51	49	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	52	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	49	51	142

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	79	21	25
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	85	15	135
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	78	22	42
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	86	14	118
2019	Blind or visual impairment (unable to see or difficulty seeing)	60	40	16
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	87	13	144
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	80	20	16
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	85	15	144
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	91	9	91
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	76	24	69

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	54	20	0	15	10	75	25	20
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	40	8	7	7	78	14	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	39	0	9	10	81	19	33
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	36	9	8	7	77	14	101
2019	Blind or visual impairment (unable to see or difficulty seeing)	48	30	0	21	0	79	21	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	37	7	7	8	78	15	124
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	62	23	7	0	8	85	8	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	38	7	9	8	77	16	121
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	40	8	11	7	74	18	81
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	52	32	4	4	8	84	12	53

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	28	16	11	22	6	18	82	36
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	28	22	14	17	2	17	83	296
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	29	21	10	18	4	20	80	62
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	28	22	15	18	2	16	84	270
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	28	25	11	16	0	21	79	27
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	28	21	14	18	2	17	83	305
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	26	20	16	14	0	24	76	50
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	28	22	14	18	3	16	84	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	28	21	14	20	2	16	84	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	28	23	14	14	2	19	81	141

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	65	35	28
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	66	34	240
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	64	36	48
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	66	34	220
2019	Blind or visual impairment (unable to see or difficulty seeing)	72	28	21
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	65	35	247
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	61	39	38
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	67	33	230
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	69	31	157
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	62	38	111

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	64	28
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	65	240
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	64	48
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	65	220
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	75	21
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	36	64	247
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	64	38
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	35	65	230
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	66	157
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	64	111

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	11	28	8	14	32	0	7	41	50	28
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	8	20	25	17	23	2	4	30	43	241
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	27	17	13	21	2	8	44	37	48
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	7	20	24	18	25	2	4	28	46	221
2019	Blind or visual impairment (unable to see or difficulty seeing)	5	29	10	19	38	0	0	34	57	21
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	8	21	24	17	23	2	5	31	43	248
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	3	27	26	16	19	0	9	33	38	38
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	9	20	22	17	25	2	4	31	45	231
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	17	24	19	25	3	4	27	47	158
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	27	22	14	23	0	5	37	40	111

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	4	21	4	14	46	0	11	28	68	28
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	3	16	17	16	42	0	6	20	62	239
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	4	17	12	14	42	0	11	24	63	48
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	3	16	16	16	43	0	5	20	63	219
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	25	10	14	51	0	0	25	65	21
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	3	16	16	16	42	0	7	21	62	246
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	3	17	16	19	42	0	2	21	62	37
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	3	16	15	15	43	0	7	21	63	230
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	3	14	16	17	44	1	6	18	65	157
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	4	20	15	13	41	0	7	25	59	110

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	8	5	10	18	3	19	57	37	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	19	14	14	15	1	7	53	32	294
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	21	13	14	14	0	15	52	33	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	17	13	13	16	1	7	54	32	269
2019	Blind or visual impairment (unable to see or difficulty seeing)	27	15	14	10	30	0	3	44	41	28
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	18	13	14	14	1	9	54	31	304
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	17	14	16	8	0	7	59	26	49
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	18	13	13	17	1	9	53	33	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	17	12	14	17	1	8	51	35	191
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	18	14	12	13	1	9	56	28	141

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment