2019 Public Service Employee Survey Results for Transport Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	44	6	9	3	82	13	1170
2019	3 to 10 years in current department or agency	31	46	6	12	4	78	16	1178
2019	11 to 20 years in current department or agency	30	47	7	12	4	77	16	773
2019	More than 20 years in current department or agency	38	43	5	10	4	81	14	330
2017	Less than 3 years in current department or agency	38	45	5	8	3	84	11	1062
2017	3 to 10 years in current department or agency	28	48	6	12	6	76	18	1494
2017	11 to 20 years in current department or agency	25	50	6	14	6	75	20	876
2017	More than 20 years in current department or agency	36	42	7	10	6	77	16	389
2014	Less than 3 years in current department or agency	38	45	6	8	3	83	11	637
2014	3 to 10 years in current department or agency	33	46	6	12	4	78	16	1568
2014	11 to 20 years in current department or agency	27	47	7	12	7	74	19	780
2014	More than 20 years in current department or agency	36	42	6	10	5	78	16	430

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	19	7	6	3	1	85	9	1168
2019	3 to 10 years in current department or agency	65	19	5	6	2	1	86	9	1179
2019	11 to 20 years in current department or agency	65	19	5	6	3	2	86	9	774
2019	More than 20 years in current department or agency	65	20	7	5	1	2	87	6	329
2017	Less than 3 years in current department or agency	68	17	5	7	2	1	86	9	1063
2017	3 to 10 years in current department or agency	64	20	6	6	3	1	85	9	1494
2017	11 to 20 years in current department or agency	59	23	7	6	3	2	84	10	875
2017	More than 20 years in current department or agency	62	20	7	5	2	2	85	8	390
2014	Less than 3 years in current department or agency	66	21	4	5	2	1	89	7	638
2014	3 to 10 years in current department or agency	62	21	6	8	3	1	84	11	1569
2014	11 to 20 years in current department or agency	57	25	6	6	4	2	83	10	780
2014	More than 20 years in current department or agency	61	21	7	7	2	2	84	9	430

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	36	7	9	3	80	13	1169
2019	3 to 10 years in current department or agency	40	37	8	10	5	77	16	1179
2019	11 to 20 years in current department or agency	37	38	7	12	6	75	18	771
2019	More than 20 years in current department or agency	48	30	5	9	8	78	17	330
2017	Less than 3 years in current department or agency	47	34	6	10	3	81	13	1063
2017	3 to 10 years in current department or agency	37	36	7	13	7	73	20	1494
2017	11 to 20 years in current department or agency	32	41	6	11	10	73	21	873
2017	More than 20 years in current department or agency	44	33	8	9	7	77	16	390
2014	Less than 3 years in current department or agency	48	32	8	8	4	80	12	638
2014	3 to 10 years in current department or agency	41	36	6	9	7	78	16	1568
2014	11 to 20 years in current department or agency	36	37	6	13	8	73	21	780
2014	More than 20 years in current department or agency	40	34	9	10	8	74	17	430

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	37	12	15	7	0	0	66	22	1164
2019	3 to 10 years in current department or agency	21	33	15	17	13	0	0	55	30	1176
2019	11 to 20 years in current department or agency	20	36	14	17	11	0	0	57	29	770
2019	More than 20 years in current department or agency	31	33	14	14	8	0	0	64	22	329
2018	Less than 3 years in current department or agency	29	44	10	12	4	0	0	74	17	1272
2018	3 to 10 years in current department or agency	19	42	9	17	12	0	0	61	29	1258
2018	11 to 20 years in current department or agency	21	38	12	17	11	0	0	59	29	768
2018	More than 20 years in current department or agency	23	39	11	17	10	0	0	62	26	280
2017	Less than 3 years in current department or agency	28	39	11	13	8	1	0	67	22	1064
2017	3 to 10 years in current department or agency	19	35	12	19	15	0	0	54	34	1494
2017	11 to 20 years in current department or agency	18	33	13	20	16	0	1	51	36	875
2017	More than 20 years in current department or agency	27	33	12	16	11	0	1	61	27	390
2014	Less than 3 years in current department or agency	33	38	11	13	5	0	1	71	18	638
2014	3 to 10 years in current department or agency	27	39	11	14	9	0	0	66	23	1569
2014	11 to 20 years in current department or agency	23	38	12	13	14	0	1	61	27	779
2014	More than 20 years in current department or agency	32	35	11	14	7	0	1	68	21	430

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	34	8	7	3	82	10	1158
2019	3 to 10 years in current department or agency	40	36	12	7	4	76	12	1172
2019	11 to 20 years in current department or agency	36	42	11	8	3	79	11	766
2019	More than 20 years in current department or agency	46	33	12	6	3	79	9	330
2017	Less than 3 years in current department or agency	50	36	8	6	1	86	7	1057
2017	3 to 10 years in current department or agency	41	37	9	9	3	78	12	1492
2017	11 to 20 years in current department or agency	36	45	10	7	3	81	9	873
2017	More than 20 years in current department or agency	44	41	6	6	2	86	8	390
2014	Less than 3 years in current department or agency	49	35	9	5	1	85	6	637
2014	3 to 10 years in current department or agency	43	39	8	6	3	83	9	1568
2014	11 to 20 years in current department or agency	38	43	9	5	4	82	8	780
2014	More than 20 years in current department or agency	44	38	10	5	3	82	8	429

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	30	7	6	4	0	0	83	10	1166
2019	3 to 10 years in current department or agency	47	31	9	8	6	0	0	78	13	1177
2019	11 to 20 years in current department or agency	42	36	9	8	5	0	0	78	13	773
2019	More than 20 years in current department or agency	50	29	11	6	4	0	0	79	10	331
2018	Less than 3 years in current department or agency	56	30	7	5	2	0	1	86	6	1266
2018	3 to 10 years in current department or agency	46	34	9	7	4	0	0	80	11	1253
2018	11 to 20 years in current department or agency	41	36	9	8	5	0	0	78	13	767
2018	More than 20 years in current department or agency	41	38	9	7	5	0	0	79	12	282
2017	Less than 3 years in current department or agency	55	29	8	4	3	0	1	85	7	1059
2017	3 to 10 years in current department or agency	47	32	9	8	5	0	0	79	13	1492
2017	11 to 20 years in current department or agency	37	38	12	8	5	1	0	76	13	873
2017	More than 20 years in current department or agency	40	37	12	6	4	0	1	78	11	390
2014	Less than 3 years in current department or agency	52	29	8	6	3	1	1	82	10	636
2014	3 to 10 years in current department or agency	39	35	11	9	6	0	1	75	15	1568
2014	11 to 20 years in current department or agency	34	38	11	10	6	0	1	73	16	779
2014	More than 20 years in current department or agency	35	35	11	10	7	1	0	71	17	429

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	40	12	7	5	76	12	1167
2019	3 to 10 years in current department or agency	33	41	13	8	5	74	13	1181
2019	11 to 20 years in current department or agency	34	38	14	8	6	72	14	773
2019	More than 20 years in current department or agency	41	40	9	5	5	81	10	329
2018	Less than 3 years in current department or agency	39	39	12	6	4	78	10	1262
2018	3 to 10 years in current department or agency	32	42	12	9	5	74	14	1251
2018	11 to 20 years in current department or agency	29	41	14	8	7	70	16	762
2018	More than 20 years in current department or agency	36	39	13	6	6	75	11	282
2017	Less than 3 years in current department or agency	37	43	11	5	5	80	9	1060
2017	3 to 10 years in current department or agency	31	45	11	7	6	76	13	1494
2017	11 to 20 years in current department or agency	28	46	11	8	7	74	15	875
2017	More than 20 years in current department or agency	37	43	8	8	5	80	13	390
2014	Less than 3 years in current department or agency	40	41	10	5	3	82	9	638
2014	3 to 10 years in current department or agency	29	44	12	9	6	73	15	1570
2014	11 to 20 years in current department or agency	28	42	12	10	8	70	18	778
2014	More than 20 years in current department or agency	36	40	11	8	5	76	13	430

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	36	13	8	4	0	0	74	12	1168
2019	3 to 10 years in current department or agency	27	37	17	12	7	0	0	64	19	1178
2019	11 to 20 years in current department or agency	25	36	17	12	10	0	0	62	22	770
2019	More than 20 years in current department or agency	26	37	18	11	8	0	0	63	19	330
2018	Less than 3 years in current department or agency	39	36	14	6	4	1	0	76	10	1267
2018	3 to 10 years in current department or agency	26	35	19	12	8	0	0	61	20	1255
2018	11 to 20 years in current department or agency	23	35	18	11	13	0	0	58	24	768
2018	More than 20 years in current department or agency	21	38	18	14	10	0	0	59	24	282
2017	Less than 3 years in current department or agency	37	38	13	6	4	1	1	77	10	1062
2017	3 to 10 years in current department or agency	25	39	16	11	8	0	0	64	20	1494
2017	11 to 20 years in current department or agency	20	36	19	14	11	0	0	55	25	876
2017	More than 20 years in current department or agency	25	40	12	16	7	0	0	65	23	390
2014	Less than 3 years in current department or agency	37	39	11	7	4	2	1	78	11	638
2014	3 to 10 years in current department or agency	25	34	17	14	10	0	0	59	24	1569
2014	11 to 20 years in current department or agency	18	37	17	15	13	0	0	55	28	780
2014	More than 20 years in current department or agency	25	34	17	11	13	0	0	59	24	430

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	42	13	10	5	72	15	1165
2019	3 to 10 years in current department or agency	28	41	14	12	5	69	17	1177
2019	11 to 20 years in current department or agency	26	44	14	11	5	70	15	768
2019	More than 20 years in current department or agency	29	44	13	8	6	74	14	323
2018	Less than 3 years in current department or agency	33	38	14	10	4	71	15	1268
2018	3 to 10 years in current department or agency	26	39	17	12	6	66	17	1256
2018	11 to 20 years in current department or agency	23	40	18	11	7	64	19	767
2018	More than 20 years in current department or agency	26	44	10	13	7	69	21	280
2017	Less than 3 years in current department or agency	33	41	12	10	4	73	15	1061
2017	3 to 10 years in current department or agency	26	43	14	11	6	69	17	1491
2017	11 to 20 years in current department or agency	23	39	18	12	8	62	20	875
2017	More than 20 years in current department or agency	30	38	12	14	5	69	19	390

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	39	10	4	3	0	83	7	1165
2019	3 to 10 years in current department or agency	39	40	12	7	3	0	79	10	1170
2019	11 to 20 years in current department or agency	39	40	13	5	2	0	80	8	770
2019	More than 20 years in current department or agency	47	35	9	4	4	0	82	8	329
2018	Less than 3 years in current department or agency	47	42	7	3	1	0	89	4	1269
2018	3 to 10 years in current department or agency	38	43	10	6	2	0	82	8	1257
2018	11 to 20 years in current department or agency	35	44	12	6	3	1	80	9	764
2018	More than 20 years in current department or agency	43	40	8	5	4	0	83	9	281
2017	Less than 3 years in current department or agency	44	40	8	6	2	0	84	8	1061
2017	3 to 10 years in current department or agency	36	41	12	7	4	0	77	11	1490
2017	11 to 20 years in current department or agency	33	40	12	8	5	1	75	13	875
2017	More than 20 years in current department or agency	38	38	11	7	5	0	77	12	390
2014	Less than 3 years in current department or agency	44	38	11	4	1	0	83	6	638
2014	3 to 10 years in current department or agency	37	41	12	6	4	0	78	9	1569
2014	11 to 20 years in current department or agency	35	38	12	9	5	1	74	15	780
2014	More than 20 years in current department or agency	41	37	12	5	4	1	80	9	430

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	36	13	7	5	0	75	12	1167
2019	3 to 10 years in current department or agency	31	37	14	10	7	0	68	18	1177
2019	11 to 20 years in current department or agency	28	36	16	10	9	1	64	20	770
2019	More than 20 years in current department or agency	32	35	16	7	10	0	67	17	325
2018	Less than 3 years in current department or agency	41	38	11	6	4	0	79	9	1266
2018	3 to 10 years in current department or agency	29	40	14	10	7	0	69	17	1254
2018	11 to 20 years in current department or agency	26	36	17	10	11	0	62	21	759
2018	More than 20 years in current department or agency	26	38	15	11	10	0	64	21	282
2017	Less than 3 years in current department or agency	39	40	11	5	4	0	80	9	1061
2017	3 to 10 years in current department or agency	29	38	15	11	8	0	66	19	1490
2017	11 to 20 years in current department or agency	23	36	17	13	12	0	58	25	876
2017	More than 20 years in current department or agency	27	39	11	12	10	1	67	22	389

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	34	13	3	2	82	5	1163
2019	3 to 10 years in current department or agency	49	34	10	4	2	84	6	1172
2019	11 to 20 years in current department or agency	52	34	9	2	2	86	4	761
2019	More than 20 years in current department or agency	60	31	6	2	1	90	3	325
2018	Less than 3 years in current department or agency	49	36	11	3	2	84	5	1262
2018	3 to 10 years in current department or agency	50	36	9	4	1	86	5	1240
2018	11 to 20 years in current department or agency	49	36	8	5	2	85	7	758
2018	More than 20 years in current department or agency	58	31	8	1	2	89	3	280
2017	Less than 3 years in current department or agency	50	35	10	4	2	85	5	1060
2017	3 to 10 years in current department or agency	50	35	10	3	2	85	5	1492
2017	11 to 20 years in current department or agency	51	33	9	4	2	84	6	873
2017	More than 20 years in current department or agency	58	33	5	2	2	91	4	390
2014	Less than 3 years in current department or agency	63	27	7	2	1	90	3	637
2014	3 to 10 years in current department or agency	57	29	9	2	2	86	5	1568
2014	11 to 20 years in current department or agency	60	27	7	3	2	88	6	780
2014	More than 20 years in current department or agency	67	24	6	2	1	91	3	430

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	37	13	9	5	0	0	73	13	1165
2019	3 to 10 years in current department or agency	32	40	12	11	6	0	0	71	17	1169
2019	11 to 20 years in current department or agency	29	40	14	10	7	0	0	69	17	767
2019	More than 20 years in current department or agency	33	39	11	11	6	0	0	72	17	326
2018	Less than 3 years in current department or agency	37	38	12	8	4	1	0	76	11	1265
2018	3 to 10 years in current department or agency	31	37	15	10	6	0	0	68	17	1249
2018	11 to 20 years in current department or agency	28	39	15	10	8	0	0	67	18	758
2018	More than 20 years in current department or agency	29	38	16	9	8	0	0	67	17	280
2017	Less than 3 years in current department or agency	36	42	11	7	3	1	1	79	10	1058
2017	3 to 10 years in current department or agency	28	44	12	11	5	0	0	72	16	1490
2017	11 to 20 years in current department or agency	24	43	13	11	9	0	0	68	20	872
2017	More than 20 years in current department or agency	31	41	12	8	7	0	0	72	16	389
2014	Less than 3 years in current department or agency	34	43	11	8	3	1	1	78	11	638
2014	3 to 10 years in current department or agency	24	44	12	12	8	0	0	68	20	1570
2014	11 to 20 years in current department or agency	21	42	12	15	9	0	0	63	24	780
2014	More than 20 years in current department or agency	30	38	10	13	9	0	0	68	22	430

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	35	12	8	5	0	0	75	13	1165
2019	3 to 10 years in current department or agency	35	33	16	9	7	0	0	68	17	1176
2019	11 to 20 years in current department or agency	29	37	16	10	7	0	0	67	17	770
2019	More than 20 years in current department or agency	38	31	17	8	7	0	0	69	14	327
2018	Less than 3 years in current department or agency	43	32	14	7	4	0	0	75	11	1262
2018	3 to 10 years in current department or agency	34	34	16	10	7	0	0	68	16	1249
2018	11 to 20 years in current department or agency	28	35	18	9	10	0	0	63	19	761
2018	More than 20 years in current department or agency	30	37	14	11	8	0	0	67	20	281
2017	Less than 3 years in current department or agency	42	35	12	7	3	0	1	78	10	1054
2017	3 to 10 years in current department or agency	32	36	16	10	6	0	0	68	16	1492
2017	11 to 20 years in current department or agency	28	32	18	13	9	0	0	60	22	871
2017	More than 20 years in current department or agency	32	38	15	8	6	0	0	70	15	390
2014	Less than 3 years in current department or agency	40	37	12	6	4	1	1	78	9	637
2014	3 to 10 years in current department or agency	30	34	16	11	9	0	0	64	20	1570
2014	11 to 20 years in current department or agency	26	36	15	12	10	0	0	62	22	780
2014	More than 20 years in current department or agency	33	34	14	9	9	0	0	67	19	430

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	39	13	7	4	0	1	76	11	1152
2019	3 to 10 years in current department or agency	29	38	14	13	6	0	0	67	19	1148
2019	11 to 20 years in current department or agency	27	41	15	11	5	0	1	68	17	758
2019	More than 20 years in current department or agency	31	40	11	10	7	0	0	72	17	322
2018	Less than 3 years in current department or agency	41	35	13	7	3	1	1	77	10	1266
2018	3 to 10 years in current department or agency	30	35	16	11	7	0	0	65	19	1251
2018	11 to 20 years in current department or agency	26	34	19	12	8	0	0	60	20	764
2018	More than 20 years in current department or agency	30	40	10	11	8	0	0	70	20	278
2017	Less than 3 years in current department or agency	41	39	10	6	3	0	1	81	9	1060
2017	3 to 10 years in current department or agency	29	39	16	10	6	0	0	68	16	1492
2017	11 to 20 years in current department or agency	26	35	17	14	8	0	0	61	22	872
2017	More than 20 years in current department or agency	30	36	15	12	6	1	0	67	18	388
2014	Less than 3 years in current department or agency	42	40	9	6	3	0	0	82	9	637
2014	3 to 10 years in current department or agency	30	37	15	10	7	0	0	68	17	1569
2014	11 to 20 years in current department or agency	25	38	17	12	8	1	0	63	20	779
2014	More than 20 years in current department or agency	31	36	13	12	8	1	0	68	19	430

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	39	11	5	3	81	8	1173
2019	3 to 10 years in current department or agency	39	41	11	5	3	80	9	1180
2019	11 to 20 years in current department or agency	37	42	12	6	3	79	9	773
2019	More than 20 years in current department or agency	47	39	8	3	3	86	6	330
2018	Less than 3 years in current department or agency	45	38	9	4	2	84	7	1268
2018	3 to 10 years in current department or agency	40	39	12	7	2	79	9	1256
2018	11 to 20 years in current department or agency	38	37	15	6	4	75	10	763
2018	More than 20 years in current department or agency	44	39	8	6	3	83	9	283
2017	Less than 3 years in current department or agency	47	35	10	5	3	82	8	1059
2017	3 to 10 years in current department or agency	39	40	12	6	3	79	9	1492
2017	11 to 20 years in current department or agency	33	42	13	6	5	76	11	872
2017	More than 20 years in current department or agency	44	39	8	5	4	83	9	387
2014	Less than 3 years in current department or agency	50	34	10	4	2	84	6	637
2014	3 to 10 years in current department or agency	38	40	13	6	4	78	10	1570
2014	11 to 20 years in current department or agency	36	41	12	7	4	77	11	779
2014	More than 20 years in current department or agency	43	39	11	5	2	82	7	429

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	36	15	5	4	0	0	76	9	1162
2019	3 to 10 years in current department or agency	31	35	20	10	5	0	0	66	14	1171
2019	11 to 20 years in current department or agency	26	34	21	11	7	0	1	60	19	764
2019	More than 20 years in current department or agency	29	29	28	8	6	0	1	58	14	329
2018	Less than 3 years in current department or agency	43	33	15	5	3	1	0	77	8	1272
2018	3 to 10 years in current department or agency	29	34	21	9	6	0	0	64	16	1258
2018	11 to 20 years in current department or agency	26	32	20	11	9	1	0	59	20	768
2018	More than 20 years in current department or agency	24	33	25	10	7	0	1	57	18	283
2017	Less than 3 years in current department or agency	41	37	13	4	3	1	1	80	7	1063
2017	3 to 10 years in current department or agency	30	38	19	8	5	0	1	68	13	1495
2017	11 to 20 years in current department or agency	27	37	19	10	7	0	0	64	17	876
2017	More than 20 years in current department or agency	26	39	19	10	4	0	1	66	15	389
2014	Less than 3 years in current department or agency	37	36	16	6	3	1	1	75	9	638
2014	3 to 10 years in current department or agency	29	37	18	9	6	0	1	67	15	1569
2014	11 to 20 years in current department or agency	23	33	23	12	8	0	1	57	20	780
2014	More than 20 years in current department or agency	24	32	20	13	11	0	0	56	24	430

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	22	37	21	10	1	1	32	30	1167
2019	3 to 10 years in current department or agency	9	29	38	17	6	1	1	23	38	1177
2019	11 to 20 years in current department or agency	12	27	40	15	3	1	1	19	41	769
2019	More than 20 years in current department or agency	12	33	34	16	5	0	0	21	45	327
2018	Less than 3 years in current department or agency	7	19	35	25	10	2	2	37	27	1269
2018	3 to 10 years in current department or agency	11	29	38	17	5	0	1	22	39	1260
2018	11 to 20 years in current department or agency	13	31	38	13	3	0	1	17	45	763
2018	More than 20 years in current department or agency	15	29	38	13	4	0	1	17	45	277
2017	Less than 3 years in current department or agency	7	16	32	22	14	3	5	40	25	1061
2017	3 to 10 years in current department or agency	10	26	40	17	7	0	1	23	36	1488
2017	11 to 20 years in current department or agency	13	31	37	13	3	1	2	17	46	870
2017	More than 20 years in current department or agency	11	31	39	10	7	0	2	18	42	388
2014	Less than 3 years in current department or agency	6	18	34	22	11	4	5	36	27	636
2014	3 to 10 years in current department or agency	12	27	36	17	6	1	1	23	40	1565
2014	11 to 20 years in current department or agency	14	30	36	13	4	0	2	18	45	777
2014	More than 20 years in current department or agency	14	33	37	11	4	1	1	15	48	429

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	13	25	29	21	3	1	53	21	1166
2019	3 to 10 years in current department or agency	10	20	29	26	14	1	1	41	31	1172
2019	11 to 20 years in current department or agency	11	23	31	25	7	1	1	33	35	768
2019	More than 20 years in current department or agency	12	22	34	21	9	1	1	30	35	327
2018	Less than 3 years in current department or agency	5	14	22	32	20	4	3	56	20	1264
2018	3 to 10 years in current department or agency	13	21	31	22	11	1	1	34	35	1255
2018	11 to 20 years in current department or agency	15	24	34	20	5	1	0	25	40	764
2018	More than 20 years in current department or agency	16	28	35	15	5	1	1	21	44	279
2017	Less than 3 years in current department or agency	6	11	23	24	22	8	7	53	20	1055
2017	3 to 10 years in current department or agency	10	19	33	21	12	2	3	34	31	1484
2017	11 to 20 years in current department or agency	13	25	32	19	7	2	2	27	40	865
2017	More than 20 years in current department or agency	12	25	33	19	8	1	3	28	38	387
2014	Less than 3 years in current department or agency	4	13	23	26	23	7	6	55	19	636
2014	3 to 10 years in current department or agency	11	19	30	24	12	2	3	38	31	1560
2014	11 to 20 years in current department or agency	16	23	31	19	7	1	2	28	40	776
2014	More than 20 years in current department or agency	13	24	32	16	9	3	2	27	40	426

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	23	31	18	10	2	2	28	39	1162
2019	3 to 10 years in current department or agency	16	28	32	15	7	1	1	23	45	1172
2019	11 to 20 years in current department or agency	16	27	35	15	5	1	1	20	44	767
2019	More than 20 years in current department or agency	20	27	31	13	7	0	2	21	47	329
2018	Less than 3 years in current department or agency	12	21	30	19	12	3	2	33	35	1262
2018	3 to 10 years in current department or agency	18	27	32	16	5	1	1	22	46	1257
2018	11 to 20 years in current department or agency	18	33	32	12	4	1	1	16	51	762
2018	More than 20 years in current department or agency	20	27	34	13	4	0	2	17	48	280
2017	Less than 3 years in current department or agency	12	19	30	19	12	4	4	34	34	1058
2017	3 to 10 years in current department or agency	17	27	30	16	6	1	2	23	45	1490
2017	11 to 20 years in current department or agency	19	30	32	12	4	1	2	16	51	870
2017	More than 20 years in current department or agency	17	28	33	10	8	1	2	20	46	386
2014	Less than 3 years in current department or agency	11	22	31	19	9	4	4	31	36	635
2014	3 to 10 years in current department or agency	20	27	32	13	5	1	3	19	48	1559
2014	11 to 20 years in current department or agency	23	32	28	11	4	1	2	15	56	778
2014	More than 20 years in current department or agency	26	31	25	11	4	2	2	16	59	428

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	14	30	32	16	1	2	49	19	1163
2019	3 to 10 years in current department or agency	8	17	35	30	10	0	0	41	24	1171
2019	11 to 20 years in current department or agency	9	19	38	26	5	0	1	32	29	766
2019	More than 20 years in current department or agency	12	22	38	20	7	0	1	26	35	328
2018	Less than 3 years in current department or agency	4	11	27	34	21	2	2	57	15	1267
2018	3 to 10 years in current department or agency	8	17	36	29	9	0	1	38	25	1253
2018	11 to 20 years in current department or agency	12	20	39	22	5	0	0	27	33	764
2018	More than 20 years in current department or agency	14	21	38	23	3	0	2	26	35	278
2017	Less than 3 years in current department or agency	5	10	25	28	24	3	5	57	17	1054
2017	3 to 10 years in current department or agency	9	17	33	28	11	0	2	39	27	1481
2017	11 to 20 years in current department or agency	9	22	38	23	5	1	2	29	32	862
2017	More than 20 years in current department or agency	12	21	34	21	10	0	2	31	34	386
2014	Less than 3 years in current department or agency	3	12	27	30	20	5	4	54	17	633
2014	3 to 10 years in current department or agency	10	17	35	26	9	1	2	36	28	1555
2014	11 to 20 years in current department or agency	11	25	35	22	5	1	1	28	36	776
2014	More than 20 years in current department or agency	18	23	32	18	6	1	2	25	42	428

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	18	26	24	17	2	3	43	30	1164
2019	3 to 10 years in current department or agency	18	24	27	20	10	1	1	30	42	1173
2019	11 to 20 years in current department or agency	21	29	29	15	5	1	1	20	51	772
2019	More than 20 years in current department or agency	21	27	33	11	6	0	2	17	49	329
2018	Less than 3 years in current department or agency	7	16	25	25	19	4	3	48	24	1264
2018	3 to 10 years in current department or agency	18	24	32	18	7	1	1	25	43	1257
2018	11 to 20 years in current department or agency	23	26	31	14	3	0	1	18	50	765
2018	More than 20 years in current department or agency	23	27	33	12	2	0	1	15	52	279
2017	Less than 3 years in current department or agency	8	14	25	19	18	7	7	44	26	1051
2017	3 to 10 years in current department or agency	18	26	29	17	7	1	2	25	45	1486
2017	11 to 20 years in current department or agency	24	28	28	13	4	0	2	18	53	870
2017	More than 20 years in current department or agency	22	32	26	12	6	0	2	19	55	388
2014	Less than 3 years in current department or agency	9	16	26	20	16	7	6	41	29	637
2014	3 to 10 years in current department or agency	20	26	28	16	7	1	3	23	48	1563
2014	11 to 20 years in current department or agency	26	32	25	9	5	1	2	15	59	778
2014	More than 20 years in current department or agency	27	27	26	12	4	1	2	16	57	427

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	15	25	23	20	4	3	46	26	1159
2019	3 to 10 years in current department or agency	11	18	29	26	14	1	2	41	30	1175
2019	11 to 20 years in current department or agency	11	17	30	28	11	2	2	41	29	769
2019	More than 20 years in current department or agency	13	20	31	23	10	1	2	34	34	330
2018	Less than 3 years in current department or agency	7	16	23	24	19	7	4	48	26	1260
2018	3 to 10 years in current department or agency	12	19	27	25	13	1	2	40	32	1255
2018	11 to 20 years in current department or agency	11	21	32	25	8	2	1	34	33	758
2018	More than 20 years in current department or agency	15	24	32	21	8	0	1	29	39	278
2017	Less than 3 years in current department or agency	6	13	22	20	20	11	9	49	24	1054
2017	3 to 10 years in current department or agency	12	20	27	23	13	2	3	38	33	1489
2017	11 to 20 years in current department or agency	13	20	28	22	12	2	3	36	35	870
2017	More than 20 years in current department or agency	12	28	24	21	10	2	4	33	42	388
2014	Less than 3 years in current department or agency	6	14	19	22	19	12	7	51	26	635
2014	3 to 10 years in current department or agency	9	13	30	28	14	1	4	44	24	1563
2014	11 to 20 years in current department or agency	11	19	29	23	13	1	4	38	32	778
2014	More than 20 years in current department or agency	11	21	28	23	10	3	5	36	34	429

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	23	31	19	11	3	1	31	37	1169
2019	3 to 10 years in current department or agency	19	26	32	16	6	1	1	22	45	1172
2019	11 to 20 years in current department or agency	17	27	38	12	4	1	1	16	45	772
2019	More than 20 years in current department or agency	21	24	37	12	4	0	2	16	46	327
2018	Less than 3 years in current department or agency	11	20	30	20	12	5	3	34	33	1269
2018	3 to 10 years in current department or agency	18	28	31	15	5	1	2	21	47	1260
2018	11 to 20 years in current department or agency	20	30	32	11	4	1	1	16	52	765
2018	More than 20 years in current department or agency	25	25	34	11	3	0	1	14	51	280
2017	Less than 3 years in current department or agency	11	18	29	17	14	5	5	34	33	1056
2017	3 to 10 years in current department or agency	18	26	31	15	6	2	3	22	45	1486
2017	11 to 20 years in current department or agency	21	30	32	9	4	2	2	13	54	870
2017	More than 20 years in current department or agency	19	26	35	9	6	1	4	16	47	389
2014	Less than 3 years in current department or agency	10	23	27	17	11	6	6	32	38	637
2014	3 to 10 years in current department or agency	19	25	33	14	5	1	3	20	47	1564
2014	11 to 20 years in current department or agency	26	30	29	9	4	1	1	13	57	778
2014	More than 20 years in current department or agency	25	31	26	10	4	1	3	14	58	430

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	18	31	23	15	1	2	39	29	1167
2019	3 to 10 years in current department or agency	10	20	34	25	9	1	0	35	30	1177
2019	11 to 20 years in current department or agency	11	20	36	23	9	0	1	32	32	770
2019	More than 20 years in current department or agency	9	18	33	26	12	0	1	39	27	330

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	16	5	6	3	0	1	85	9	1170
2019	3 to 10 years in current department or agency	69	16	5	4	3	0	2	88	7	1178
2019	11 to 20 years in current department or agency	67	17	6	5	2	0	3	86	7	773
2019	More than 20 years in current department or agency	67	18	7	3	1	0	3	89	4	330
2017	Less than 3 years in current department or agency	70	16	5	3	2	1	3	89	6	1064
2017	3 to 10 years in current department or agency	70	16	5	4	2	0	3	88	6	1493
2017	11 to 20 years in current department or agency	68	18	6	3	2	0	3	89	5	876
2017	More than 20 years in current department or agency	65	19	6	3	2	1	4	88	5	389
2014	Less than 3 years in current department or agency	71	16	4	3	2	1	3	91	5	637
2014	3 to 10 years in current department or agency	70	15	6	4	3	0	3	87	7	1569
2014	11 to 20 years in current department or agency	68	16	5	4	2	0	4	88	7	778
2014	More than 20 years in current department or agency	70	15	4	3	2	1	4	90	5	428

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	27	17	8	5	6	4	66	16	1170
2019	3 to 10 years in current department or agency	28	31	16	11	9	3	3	62	21	1179
2019	11 to 20 years in current department or agency	26	33	15	11	10	3	3	63	22	771
2019	More than 20 years in current department or agency	29	35	15	7	9	3	3	68	16	328
2018	Less than 3 years in current department or agency	29	28	16	7	4	10	5	68	13	1269
2018	3 to 10 years in current department or agency	25	32	21	10	8	3	3	60	18	1257
2018	11 to 20 years in current department or agency	21	32	20	12	11	3	2	55	24	757
2018	More than 20 years in current department or agency	22	37	18	9	9	1	3	62	19	280
2017	Less than 3 years in current department or agency	34	27	12	5	4	10	8	74	11	1063
2017	3 to 10 years in current department or agency	28	32	16	10	9	2	2	64	19	1493
2017	11 to 20 years in current department or agency	23	35	17	11	10	2	2	60	23	873
2017	More than 20 years in current department or agency	21	39	15	11	10	2	3	63	21	387
2014	Less than 3 years in current department or agency	38	28	10	7	3	9	6	77	11	638
2014	3 to 10 years in current department or agency	30	30	16	9	10	3	3	64	20	1569
2014	11 to 20 years in current department or agency	27	34	15	11	9	2	2	63	21	779
2014	More than 20 years in current department or agency	30	31	16	9	10	2	3	64	20	430

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	27	8	8	5	1	0	78	14	1165
2019	3 to 10 years in current department or agency	45	29	10	9	8	0	0	74	16	1180
2019	11 to 20 years in current department or agency	42	31	8	8	9	1	0	74	18	768
2019	More than 20 years in current department or agency	48	30	5	8	8	1	1	79	16	329
2018	Less than 3 years in current department or agency	53	27	7	8	4	1	0	81	12	1264
2018	3 to 10 years in current department or agency	42	30	9	10	7	1	0	73	18	1251
2018	11 to 20 years in current department or agency	37	33	9	11	10	0	0	70	21	759
2018	More than 20 years in current department or agency	40	31	10	10	8	0	1	72	18	279
2017	Less than 3 years in current department or agency	54	29	6	5	4	2	1	84	9	1061
2017	3 to 10 years in current department or agency	45	28	10	9	8	1	0	74	16	1492
2017	11 to 20 years in current department or agency	38	34	10	10	8	1	0	72	18	875
2017	More than 20 years in current department or agency	40	33	9	9	8	1	0	75	16	388
2014	Less than 3 years in current department or agency	54	27	8	5	3	2	0	83	9	638
2014	3 to 10 years in current department or agency	43	30	9	9	9	1	0	73	18	1570
2014	11 to 20 years in current department or agency	43	32	8	9	7	0	0	75	17	780
2014	More than 20 years in current department or agency	46	28	10	6	9	1	1	74	16	430

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	30	6	6	4	0	0	85	9	1163
2019	3 to 10 years in current department or agency	47	33	9	8	4	0	0	79	11	1178
2019	11 to 20 years in current department or agency	42	35	9	9	5	0	0	78	13	770
2019	More than 20 years in current department or agency	50	31	6	6	5	0	1	82	12	329
2018	Less than 3 years in current department or agency	60	28	5	5	2	1	0	88	7	1269
2018	3 to 10 years in current department or agency	45	35	9	7	4	0	0	80	11	1253
2018	11 to 20 years in current department or agency	41	36	11	9	3	0	0	77	12	761
2018	More than 20 years in current department or agency	44	37	7	8	3	0	0	81	11	278
2017	Less than 3 years in current department or agency	60	27	4	6	2	1	0	88	8	1062
2017	3 to 10 years in current department or agency	40	40	9	8	3	0	0	80	11	1490
2017	11 to 20 years in current department or agency	37	39	9	9	5	0	0	77	14	874
2017	More than 20 years in current department or agency	36	46	8	6	3	0	0	83	9	389
2014	Less than 3 years in current department or agency	55	31	7	5	2	0	0	86	7	638
2014	3 to 10 years in current department or agency	41	40	8	7	4	0	0	81	11	1568
2014	11 to 20 years in current department or agency	37	43	9	7	4	0	0	80	11	779
2014	More than 20 years in current department or agency	41	39	8	9	3	0	0	81	12	427

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	35	9	4	3	1	0	84	7	1169
2019	3 to 10 years in current department or agency	42	37	12	5	3	1	0	80	8	1177
2019	11 to 20 years in current department or agency	38	38	13	6	3	1	0	77	9	773
2019	More than 20 years in current department or agency	43	38	9	6	3	0	0	82	9	327
2018	Less than 3 years in current department or agency	47	36	10	4	2	1	1	85	5	1268
2018	3 to 10 years in current department or agency	39	40	13	5	3	1	0	79	8	1258
2018	11 to 20 years in current department or agency	35	40	14	6	3	1	0	76	10	760
2018	More than 20 years in current department or agency	33	45	14	4	2	1	0	80	6	279

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	24	11	4	3	1	2	81	7	1171
2019	3 to 10 years in current department or agency	49	26	14	5	4	1	2	77	9	1179
2019	11 to 20 years in current department or agency	49	28	12	5	3	1	2	79	8	773
2019	More than 20 years in current department or agency	48	25	16	4	4	1	3	76	8	330

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	30	11	7	5	0	1	77	12	1172
2019	3 to 10 years in current department or agency	43	30	13	8	6	0	0	74	14	1181
2019	11 to 20 years in current department or agency	41	30	12	9	6	1	0	72	16	772
2019	More than 20 years in current department or agency	44	31	12	5	8	0	0	75	13	330
2018	Less than 3 years in current department or agency	47	33	9	7	3	1	0	81	10	1271
2018	3 to 10 years in current department or agency	40	34	13	7	5	0	0	75	13	1253
2018	11 to 20 years in current department or agency	35	35	15	8	7	0	0	71	15	765
2018	More than 20 years in current department or agency	35	36	15	8	5	0	0	71	14	283
2017	Less than 3 years in current department or agency	49	29	10	6	3	2	1	81	10	1062
2017	3 to 10 years in current department or agency	40	35	11	8	5	0	0	76	13	1495
2017	11 to 20 years in current department or agency	35	37	12	10	6	0	1	73	15	876
2017	More than 20 years in current department or agency	37	36	12	11	5	0	0	73	15	390
2014	Less than 3 years in current department or agency	50	31	9	5	3	1	1	83	7	638
2014	3 to 10 years in current department or agency	37	34	12	10	6	0	0	72	16	1569
2014	11 to 20 years in current department or agency	33	37	13	8	8	1	0	71	16	780
2014	More than 20 years in current department or agency	40	30	12	10	6	1	1	72	16	430

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	27	10	5	4	1	1	82	9	1169
2019	3 to 10 years in current department or agency	48	26	12	7	6	1	1	75	13	1178
2019	11 to 20 years in current department or agency	46	27	13	6	6	2	0	74	12	774
2019	More than 20 years in current department or agency	48	28	11	6	5	2	0	78	11	329
2018	Less than 3 years in current department or agency	54	28	7	4	3	3	1	86	7	1268
2018	3 to 10 years in current department or agency	47	27	12	7	5	1	0	76	11	1252
2018	11 to 20 years in current department or agency	43	31	13	6	6	1	0	75	12	766
2018	More than 20 years in current department or agency	39	34	13	7	6	0	1	74	13	282
2017	Less than 3 years in current department or agency	56	27	7	3	2	4	1	87	5	1064
2017	3 to 10 years in current department or agency	46	32	10	6	4	1	0	79	11	1494
2017	11 to 20 years in current department or agency	42	30	14	7	6	2	1	73	13	873
2017	More than 20 years in current department or agency	45	29	13	7	5	1	0	74	13	389
2014	Less than 3 years in current department or agency	57	24	9	4	2	3	0	84	7	638
2014	3 to 10 years in current department or agency	44	31	11	6	7	1	0	76	13	1568
2014	11 to 20 years in current department or agency	41	32	12	6	6	2	0	75	12	780
2014	More than 20 years in current department or agency	45	27	11	8	5	2	1	74	14	430

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	29	9	8	4	0	1	79	12	1168
2019	3 to 10 years in current department or agency	45	30	10	8	6	0	0	76	14	1177
2019	11 to 20 years in current department or agency	41	31	13	7	7	0	1	73	14	769
2019	More than 20 years in current department or agency	43	32	10	8	7	0	0	75	14	330
2018	Less than 3 years in current department or agency	50	30	7	7	3	2	0	82	10	1265
2018	3 to 10 years in current department or agency	43	32	11	8	5	0	1	75	13	1251
2018	11 to 20 years in current department or agency	38	35	13	9	5	0	0	73	15	760
2018	More than 20 years in current department or agency	33	39	13	10	5	0	0	72	15	283
2017	Less than 3 years in current department or agency	54	28	8	6	2	1	1	84	8	1062
2017	3 to 10 years in current department or agency	44	34	9	7	6	0	0	78	13	1496
2017	11 to 20 years in current department or agency	38	33	12	9	6	1	0	72	16	876
2017	More than 20 years in current department or agency	42	30	11	11	6	1	0	72	17	390
2014	Less than 3 years in current department or agency	54	28	8	6	3	1	1	84	9	638
2014	3 to 10 years in current department or agency	41	33	11	9	6	1	0	74	15	1569
2014	11 to 20 years in current department or agency	35	35	10	10	8	1	0	71	18	780
2014	More than 20 years in current department or agency	44	30	8	9	6	1	1	76	16	429

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	82	10	4	2	2	0	1	93	3	1166
2019	3 to 10 years in current department or agency	79	10	3	2	3	0	3	92	5	1175
2019	11 to 20 years in current department or agency	79	11	3	1	2	0	3	93	4	770
2019	More than 20 years in current department or agency	79	11	6	0	1	0	3	93	1	326
2017	Less than 3 years in current department or agency	82	11	3	1	1	0	2	95	2	1061
2017	3 to 10 years in current department or agency	79	12	3	2	1	0	2	93	3	1493
2017	11 to 20 years in current department or agency	76	14	5	1	1	0	3	93	2	876
2017	More than 20 years in current department or agency	76	14	4	1	1	0	3	93	3	386
2014	Less than 3 years in current department or agency	79	13	2	1	2	1	2	95	3	638
2014	3 to 10 years in current department or agency	77	12	4	2	2	0	3	92	4	1569
2014	11 to 20 years in current department or agency	74	13	4	2	1	0	4	92	4	780
2014	More than 20 years in current department or agency	77	12	4	1	1	1	4	94	2	430

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	18	7	5	5	2	2	83	10	1173
2019	3 to 10 years in current department or agency	59	20	7	6	5	1	2	82	11	1180
2019	11 to 20 years in current department or agency	61	22	7	4	4	1	1	85	8	772
2019	More than 20 years in current department or agency	61	21	6	4	4	2	3	85	8	329
2017	Less than 3 years in current department or agency	57	20	6	3	4	5	6	86	7	1062
2017	3 to 10 years in current department or agency	53	25	7	5	5	2	2	82	11	1492
2017	11 to 20 years in current department or agency	49	27	8	5	6	2	3	81	11	873
2017	More than 20 years in current department or agency	46	28	10	4	5	2	6	79	10	389
2014	Less than 3 years in current department or agency	51	21	8	5	4	5	6	81	10	638
2014	3 to 10 years in current department or agency	48	24	9	6	7	2	4	77	13	1570
2014	11 to 20 years in current department or agency	42	29	11	6	7	2	3	75	14	779
2014	More than 20 years in current department or agency	44	26	8	6	8	4	5	77	15	430

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	20	7	3	3	0	87	6	1172
2019	3 to 10 years in current department or agency	61	20	9	4	5	1	82	9	1181
2019	11 to 20 years in current department or agency	56	24	10	3	6	1	81	9	775
2019	More than 20 years in current department or agency	55	22	12	3	6	2	78	10	329
2018	Less than 3 years in current department or agency	64	23	6	3	3	1	88	6	1267
2018	3 to 10 years in current department or agency	55	25	10	5	4	1	82	9	1251
2018	11 to 20 years in current department or agency	50	27	12	4	5	1	79	9	762
2018	More than 20 years in current department or agency	46	29	14	5	4	2	76	9	282
2017	Less than 3 years in current department or agency	64	23	6	2	2	2	89	5	1064
2017	3 to 10 years in current department or agency	58	24	9	4	4	1	83	8	1493
2017	11 to 20 years in current department or agency	51	23	13	5	6	2	76	11	874
2017	More than 20 years in current department or agency	48	30	13	3	4	1	79	7	389

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	25	7	5	5	0	0	83	10	1172
2019	3 to 10 years in current department or agency	49	26	11	7	5	0	0	76	13	1180
2019	11 to 20 years in current department or agency	48	29	10	7	6	0	0	77	13	774
2019	More than 20 years in current department or agency	53	26	10	4	6	1	0	80	10	330
2018	Less than 3 years in current department or agency	54	28	7	6	4	1	0	83	10	1265
2018	3 to 10 years in current department or agency	49	27	12	6	6	0	0	77	12	1252
2018	11 to 20 years in current department or agency	44	28	14	7	6	0	0	72	14	766
2018	More than 20 years in current department or agency	40	35	12	6	7	0	0	75	13	283
2017	Less than 3 years in current department or agency	60	24	8	5	2	0	0	85	8	1062
2017	3 to 10 years in current department or agency	52	27	9	6	5	0	0	79	11	1491
2017	11 to 20 years in current department or agency	47	26	12	7	7	0	0	73	14	871
2017	More than 20 years in current department or agency	46	30	12	6	6	0	0	76	12	390
2014	Less than 3 years in current department or agency	57	25	9	5	3	1	0	83	8	638
2014	3 to 10 years in current department or agency	47	28	11	6	6	0	0	76	13	1570
2014	11 to 20 years in current department or agency	46	27	12	8	6	0	0	74	14	780
2014	More than 20 years in current department or agency	49	27	11	7	5	1	1	77	12	430

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	46	14	11	4	3	1	69	16	220
2019	3 to 10 years in current department or agency	15	41	17	17	6	2	2	59	24	303
2019	11 to 20 years in current department or agency	16	45	19	11	4	3	3	64	16	299
2019	More than 20 years in current department or agency	20	42	15	11	6	5	1	67	18	128

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	33	13	6	4	8	0	75	11	1169
2019	3 to 10 years in current department or agency	28	33	18	9	7	5	0	64	17	1181
2019	11 to 20 years in current department or agency	23	34	19	10	10	5	0	60	21	774
2019	More than 20 years in current department or agency	22	35	20	10	9	4	0	59	20	329
2018	Less than 3 years in current department or agency	43	29	12	4	2	9	0	80	7	1272
2018	3 to 10 years in current department or agency	26	33	19	10	7	5	0	63	18	1258
2018	11 to 20 years in current department or agency	22	28	22	11	11	5	0	53	23	765
2018	More than 20 years in current department or agency	23	34	21	8	10	3	0	60	19	281
2017	Less than 3 years in current department or agency	40	30	12	4	2	10	1	79	7	1062
2017	3 to 10 years in current department or agency	23	38	16	10	7	6	0	65	18	1496
2017	11 to 20 years in current department or agency	18	36	19	11	11	5	0	56	23	876
2017	More than 20 years in current department or agency	22	31	22	12	8	5	0	56	21	388
2014	Less than 3 years in current department or agency	37	32	11	5	3	12	0	79	9	638
2014	3 to 10 years in current department or agency	23	37	16	9	8	6	0	65	18	1569
2014	11 to 20 years in current department or agency	19	36	18	10	11	6	0	58	22	779
2014	More than 20 years in current department or agency	24	33	18	11	8	5	0	61	20	430

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	34	15	9	5	3	0	70	14	1169
2019	3 to 10 years in current department or agency	23	34	19	13	9	2	0	58	22	1180
2019	11 to 20 years in current department or agency	20	34	19	13	13	1	0	54	27	770
2019	More than 20 years in current department or agency	21	35	18	16	11	0	0	55	27	328
2018	Less than 3 years in current department or agency	41	32	13	6	3	5	0	77	9	1264
2018	3 to 10 years in current department or agency	21	32	21	15	10	1	0	53	25	1257
2018	11 to 20 years in current department or agency	17	29	23	15	15	1	0	47	30	766
2018	More than 20 years in current department or agency	20	31	20	16	13	0	0	51	29	280
2017	Less than 3 years in current department or agency	37	34	11	7	3	7	1	76	12	1062
2017	3 to 10 years in current department or agency	20	34	21	14	10	2	0	55	24	1494
2017	11 to 20 years in current department or agency	13	31	24	17	14	1	0	44	31	875
2017	More than 20 years in current department or agency	15	36	18	16	13	1	0	52	30	390
2014	Less than 3 years in current department or agency	37	31	15	8	3	6	0	73	11	638
2014	3 to 10 years in current department or agency	20	34	20	13	11	2	0	55	24	1569
2014	11 to 20 years in current department or agency	15	32	19	17	16	1	0	47	33	779
2014	More than 20 years in current department or agency	19	33	19	14	14	1	0	53	28	430

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	31	19	11	7	7	0	60	19	1168
2019	3 to 10 years in current department or agency	15	30	23	18	10	4	0	47	29	1176
2019	11 to 20 years in current department or agency	12	31	22	18	13	3	0	45	31	772
2019	More than 20 years in current department or agency	14	30	27	15	12	3	0	45	28	327
2018	Less than 3 years in current department or agency	29	31	16	10	4	9	0	67	15	1267
2018	3 to 10 years in current department or agency	15	28	23	18	12	4	0	45	31	1258
2018	11 to 20 years in current department or agency	11	27	25	20	14	2	0	40	35	765
2018	More than 20 years in current department or agency	12	31	26	16	14	1	0	43	31	278
2017	Less than 3 years in current department or agency	27	32	14	10	5	12	1	68	16	1062
2017	3 to 10 years in current department or agency	14	29	25	17	11	4	0	45	29	1490
2017	11 to 20 years in current department or agency	8	29	23	21	16	3	0	39	38	875
2017	More than 20 years in current department or agency	11	32	22	19	13	3	0	44	33	389
2014	Less than 3 years in current department or agency	28	30	17	8	4	12	0	66	14	636
2014	3 to 10 years in current department or agency	14	32	22	17	12	4	0	48	30	1569
2014	11 to 20 years in current department or agency	9	30	21	19	16	4	0	40	37	778
2014	More than 20 years in current department or agency	11	32	20	20	14	3	0	45	34	430

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	31	19	15	8	4	0	55	24	1169
2019	3 to 10 years in current department or agency	14	30	21	19	13	3	0	45	34	1181
2019	11 to 20 years in current department or agency	12	30	20	22	15	1	0	42	37	774
2019	More than 20 years in current department or agency	12	35	21	17	14	1	0	47	32	330
2018	Less than 3 years in current department or agency	26	35	16	13	5	5	0	65	19	1267
2018	3 to 10 years in current department or agency	13	30	20	21	14	2	0	44	35	1259
2018	11 to 20 years in current department or agency	10	29	20	23	17	1	0	40	40	765
2018	More than 20 years in current department or agency	11	31	21	24	13	0	0	42	37	282
2017	Less than 3 years in current department or agency	26	31	18	11	6	8	1	62	19	1060
2017	3 to 10 years in current department or agency	13	32	21	18	13	3	0	46	32	1493
2017	11 to 20 years in current department or agency	9	30	21	21	16	2	0	40	38	873
2017	More than 20 years in current department or agency	12	34	19	18	15	2	0	47	33	389
2014	Less than 3 years in current department or agency	27	32	19	11	4	7	0	64	16	638
2014	3 to 10 years in current department or agency	14	34	20	16	14	2	0	49	31	1568
2014	11 to 20 years in current department or agency	10	29	20	21	17	2	0	40	39	778
2014	More than 20 years in current department or agency	13	35	17	17	16	2	0	49	34	430

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	24	13	6	4	10	2	74	11	1173
2019	3 to 10 years in current department or agency	37	24	13	5	6	12	3	72	13	1182
2019	11 to 20 years in current department or agency	36	23	16	5	3	13	3	71	9	774
2019	More than 20 years in current department or agency	41	23	14	4	3	11	5	76	8	328

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	44	16	8	3	2	73	11	1169
2019	3 to 10 years in current department or agency	18	42	22	11	5	1	61	16	1181
2019	11 to 20 years in current department or agency	18	41	20	12	7	2	60	19	773
2019	More than 20 years in current department or agency	20	39	21	10	7	1	61	18	330
2018	Less than 3 years in current department or agency	30	43	14	8	1	3	76	9	1269
2018	3 to 10 years in current department or agency	19	41	21	13	5	1	61	18	1261
2018	11 to 20 years in current department or agency	16	41	22	13	7	0	58	20	767
2018	More than 20 years in current department or agency	19	38	23	14	5	1	58	19	280
2017	Less than 3 years in current department or agency	32	39	14	9	2	3	74	12	1061
2017	3 to 10 years in current department or agency	19	44	18	12	5	2	64	18	1493
2017	11 to 20 years in current department or agency	17	38	23	15	6	1	55	21	872
2017	More than 20 years in current department or agency	18	39	22	13	6	1	58	19	388
2014	Less than 3 years in current department or agency	30	40	17	6	3	4	73	9	637
2014	3 to 10 years in current department or agency	21	43	19	10	6	1	65	16	1570
2014	11 to 20 years in current department or agency	16	41	18	14	10	1	58	24	780
2014	More than 20 years in current department or agency	22	36	19	14	7	2	59	21	430

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	34	22	15	6	5	55	22	1168
2019	3 to 10 years in current department or agency	9	34	23	21	10	2	44	32	1175
2019	11 to 20 years in current department or agency	8	31	26	20	14	2	40	34	768
2019	More than 20 years in current department or agency	11	33	20	23	12	1	44	36	327

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	34	14	11	5	3	1	68	17	1166
2019	3 to 10 years in current department or agency	27	36	16	12	6	2	1	65	18	1179
2019	11 to 20 years in current department or agency	26	38	16	11	6	1	1	66	18	770
2019	More than 20 years in current department or agency	30	37	17	9	5	2	0	69	14	330
2018	Less than 3 years in current department or agency	36	36	12	8	3	3	1	76	12	1267
2018	3 to 10 years in current department or agency	29	40	16	8	5	2	1	71	13	1261
2018	11 to 20 years in current department or agency	29	36	17	10	6	2	1	66	17	768
2018	More than 20 years in current department or agency	28	42	16	8	4	1	0	71	13	281
2017	Less than 3 years in current department or agency	38	35	10	8	3	5	2	78	11	1057
2017	3 to 10 years in current department or agency	34	38	13	8	4	2	0	74	12	1490
2017	11 to 20 years in current department or agency	32	41	11	9	5	2	0	75	14	870
2017	More than 20 years in current department or agency	33	40	13	8	4	2	0	74	12	389
2014	Less than 3 years in current department or agency	43	35	8	5	3	5	1	83	8	637
2014	3 to 10 years in current department or agency	36	38	11	7	5	2	1	76	12	1569
2014	11 to 20 years in current department or agency	32	40	13	8	6	2	1	73	13	779
2014	More than 20 years in current department or agency	40	36	10	6	5	3	0	78	11	429

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	35	21	6	4	3	68	11	1167
2019	3 to 10 years in current department or agency	25	37	22	9	7	1	62	16	1176
2019	11 to 20 years in current department or agency	23	37	23	10	7	1	60	16	774
2019	More than 20 years in current department or agency	23	36	25	8	7	1	60	16	329
2018	Less than 3 years in current department or agency	36	36	17	6	2	3	74	8	1265
2018	3 to 10 years in current department or agency	25	40	22	8	4	1	66	12	1254
2018	11 to 20 years in current department or agency	23	40	22	8	7	1	63	14	766
2018	More than 20 years in current department or agency	23	36	26	9	6	0	59	15	280

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	23	18	11	8	14	3	55	23	1168
2019	3 to 10 years in current department or agency	20	23	18	15	13	9	2	49	31	1176
2019	11 to 20 years in current department or agency	15	23	23	14	14	9	2	42	32	771
2019	More than 20 years in current department or agency	18	24	25	13	11	6	3	46	26	328
2018	Less than 3 years in current department or agency	25	22	20	8	7	14	3	57	19	1268
2018	3 to 10 years in current department or agency	17	27	21	13	13	8	1	48	29	1260
2018	11 to 20 years in current department or agency	14	25	23	14	15	7	2	43	32	763
2018	More than 20 years in current department or agency	18	26	22	14	11	7	2	49	27	279
2017	Less than 3 years in current department or agency	22	22	17	9	7	17	6	58	20	1058
2017	3 to 10 years in current department or agency	17	26	20	13	12	10	3	49	28	1494
2017	11 to 20 years in current department or agency	14	26	19	17	14	8	3	44	35	872
2017	More than 20 years in current department or agency	18	29	21	12	10	5	4	52	25	388
2014	Less than 3 years in current department or agency	22	20	18	10	7	17	5	54	23	638
2014	3 to 10 years in current department or agency	16	23	20	13	15	10	2	45	32	1570
2014	11 to 20 years in current department or agency	14	26	19	15	16	8	2	45	34	779
2014	More than 20 years in current department or agency	21	28	16	12	12	7	4	55	27	430

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	32	17	11	7	5	0	63	19	1169
2019	3 to 10 years in current department or agency	17	31	18	17	14	1	0	49	32	1179
2019	11 to 20 years in current department or agency	15	27	22	18	16	1	0	42	35	770
2019	More than 20 years in current department or agency	16	29	25	17	12	1	1	46	29	328
2018	Less than 3 years in current department or agency	32	34	14	9	5	6	0	70	15	1270
2018	3 to 10 years in current department or agency	19	32	18	17	12	2	0	52	30	1259
2018	11 to 20 years in current department or agency	14	30	21	16	18	2	0	44	34	765
2018	More than 20 years in current department or agency	13	34	21	18	12	1	0	48	31	280
2017	Less than 3 years in current department or agency	31	33	13	8	5	8	1	71	14	1059
2017	3 to 10 years in current department or agency	18	31	19	17	13	2	0	50	31	1494
2017	11 to 20 years in current department or agency	13	27	19	22	17	1	0	41	39	874
2017	More than 20 years in current department or agency	16	31	22	19	11	2	0	48	30	388
2014	Less than 3 years in current department or agency	34	32	14	7	4	8	1	73	12	638
2014	3 to 10 years in current department or agency	22	34	17	14	11	1	0	57	25	1569
2014	11 to 20 years in current department or agency	17	33	18	16	15	2	0	51	31	779
2014	More than 20 years in current department or agency	25	33	14	12	13	2	0	59	26	430

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	31	17	12	10	4	1	59	23	1173
2019	3 to 10 years in current department or agency	19	28	15	14	20	2	1	49	35	1180
2019	11 to 20 years in current department or agency	14	26	19	17	21	1	1	41	39	772
2019	More than 20 years in current department or agency	13	24	21	19	20	1	3	38	40	330
2018	Less than 3 years in current department or agency	29	31	15	9	8	5	2	65	18	1266
2018	3 to 10 years in current department or agency	19	29	17	15	17	2	1	49	33	1260
2018	11 to 20 years in current department or agency	13	29	19	15	22	1	1	42	38	764
2018	More than 20 years in current department or agency	11	27	22	17	20	0	2	39	38	278
2017	Less than 3 years in current department or agency	26	33	13	10	7	7	5	67	18	1062
2017	3 to 10 years in current department or agency	17	29	17	17	17	2	1	47	35	1490
2017	11 to 20 years in current department or agency	13	25	16	19	24	1	2	39	44	874
2017	More than 20 years in current department or agency	13	25	18	20	20	1	3	39	42	389
2014	Less than 3 years in current department or agency	27	30	12	8	10	9	4	65	21	637
2014	3 to 10 years in current department or agency	17	26	17	17	20	2	1	45	38	1569
2014	11 to 20 years in current department or agency	15	22	18	18	23	1	3	38	43	780
2014	More than 20 years in current department or agency	16	23	18	13	24	2	4	42	39	430

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	25	11	4	2	0	4	83	6	1169
2019	3 to 10 years in current department or agency	49	26	13	6	3	0	3	78	9	1173
2019	11 to 20 years in current department or agency	50	22	14	6	4	1	3	75	11	770
2019	More than 20 years in current department or agency	54	25	11	3	2	0	5	83	5	328

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	12	9	6	9	2	12	72	17	1171
2019	3 to 10 years in current department or agency	53	12	7	6	7	2	12	76	15	1173
2019	11 to 20 years in current department or agency	52	11	8	5	7	3	14	76	14	769
2019	More than 20 years in current department or agency	51	11	9	5	5	3	17	77	12	330

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	24	16	6	5	2	3	71	12	1167
2019	3 to 10 years in current department or agency	36	26	18	9	8	1	2	64	18	1172
2019	11 to 20 years in current department or agency	35	22	18	11	8	2	4	61	20	764
2019	More than 20 years in current department or agency	37	27	15	8	5	2	6	69	14	328

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	22	16	8	7	3	4	67	16	1164
2019	3 to 10 years in current department or agency	34	22	17	11	9	3	3	60	21	1170
2019	11 to 20 years in current department or agency	33	22	17	11	10	2	4	59	23	768
2019	More than 20 years in current department or agency	36	23	13	10	7	4	8	66	18	326

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	19	10	8	6	3	7	74	15	1165
2019	3 to 10 years in current department or agency	38	18	16	10	10	2	5	61	22	1171
2019	11 to 20 years in current department or agency	33	18	18	10	12	3	6	56	24	768
2019	More than 20 years in current department or agency	35	19	15	10	9	5	7	61	22	327

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	13	7	3	2	3	5	88	5	1166
2019	3 to 10 years in current department or agency	62	18	8	3	3	1	4	84	7	1171
2019	11 to 20 years in current department or agency	58	16	10	5	3	3	5	81	8	770
2019	More than 20 years in current department or agency	53	21	9	4	2	3	7	84	6	328

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	8	4	2	1	4	5	92	3	1168
2019	3 to 10 years in current department or agency	73	10	4	2	3	4	3	89	6	1171
2019	11 to 20 years in current department or agency	64	9	9	4	4	5	5	81	9	767
2019	More than 20 years in current department or agency	64	12	4	2	5	5	7	87	8	328

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	6	2	1	1	3	9	95	2	1163
2019	3 to 10 years in current department or agency	77	7	3	2	1	2	8	93	3	1169
2019	11 to 20 years in current department or agency	71	7	5	2	1	3	10	90	4	764
2019	More than 20 years in current department or agency	68	9	3	1	4	3	13	90	6	325

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	42	18	8	4	5	0	69	12	1170
2019	3 to 10 years in current department or agency	18	42	21	10	6	3	0	62	17	1179
2019	11 to 20 years in current department or agency	16	44	20	11	5	3	0	62	17	772
2019	More than 20 years in current department or agency	18	42	24	8	5	3	0	62	14	327
2018	Less than 3 years in current department or agency	30	38	17	7	3	5	0	72	10	1269
2018	3 to 10 years in current department or agency	20	37	24	10	6	2	1	59	17	1255
2018	11 to 20 years in current department or agency	16	37	25	13	8	1	0	53	21	767
2018	More than 20 years in current department or agency	14	37	28	13	7	1	0	52	20	281
2017	Less than 3 years in current department or agency	30	39	15	7	3	5	1	73	11	1062
2017	3 to 10 years in current department or agency	19	38	22	11	7	3	0	59	18	1493
2017	11 to 20 years in current department or agency	15	36	24	14	10	2	0	51	24	874
2017	More than 20 years in current department or agency	17	37	24	12	6	2	1	56	19	389

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	39	12	5	2	2	81	7	1167
2019	3 to 10 years in current department or agency	32	39	17	6	4	1	72	10	1178
2019	11 to 20 years in current department or agency	26	44	16	7	4	3	73	11	771
2019	More than 20 years in current department or agency	28	44	16	4	5	2	75	9	326
2018	Less than 3 years in current department or agency	49	34	9	4	1	3	86	5	1268
2018	3 to 10 years in current department or agency	37	39	14	5	2	3	79	7	1257
2018	11 to 20 years in current department or agency	35	38	17	5	3	2	74	8	764
2018	More than 20 years in current department or agency	31	42	18	5	3	2	74	8	283
2017	Less than 3 years in current department or agency	47	36	9	3	1	4	87	4	1061
2017	3 to 10 years in current department or agency	34	43	14	5	2	2	79	7	1491
2017	11 to 20 years in current department or agency	28	46	16	6	3	1	74	9	875
2017	More than 20 years in current department or agency	31	43	17	5	3	1	75	8	390
2014	Less than 3 years in current department or agency	52	32	9	3	1	3	87	4	638
2014	3 to 10 years in current department or agency	35	39	15	5	3	3	76	9	1570
2014	11 to 20 years in current department or agency	31	41	16	5	3	4	75	8	780
2014	More than 20 years in current department or agency	38	37	14	5	3	3	77	8	429

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	31	14	4	2	4	0	79	6	1163
2019	3 to 10 years in current department or agency	36	36	17	5	2	3	1	75	7	1176
2019	11 to 20 years in current department or agency	34	40	15	5	2	4	0	77	7	769
2019	More than 20 years in current department or agency	34	40	17	3	4	2	0	76	7	326
2018	Less than 3 years in current department or agency	46	31	11	3	1	7	1	83	4	1267
2018	3 to 10 years in current department or agency	35	35	18	4	2	5	1	74	6	1255
2018	11 to 20 years in current department or agency	35	36	18	4	3	4	1	74	7	764
2018	More than 20 years in current department or agency	32	41	18	4	2	2	0	75	7	283
2017	Less than 3 years in current department or agency	44	31	13	2	1	9	1	82	3	1059
2017	3 to 10 years in current department or agency	33	36	18	4	3	6	0	74	7	1493
2017	11 to 20 years in current department or agency	31	38	19	5	3	3	0	72	8	872
2017	More than 20 years in current department or agency	30	40	16	4	4	5	1	75	8	389
2014	Less than 3 years in current department or agency	51	26	13	3	1	6	1	82	4	638
2014	3 to 10 years in current department or agency	37	35	15	4	3	6	1	77	7	1570
2014	11 to 20 years in current department or agency	33	38	17	4	3	5	1	75	7	780
2014	More than 20 years in current department or agency	41	34	13	5	2	4	0	79	7	429

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	31	7	3	2	0	88	5	1169
2019	3 to 10 years in current department or agency	47	32	11	6	4	0	80	9	1180
2019	11 to 20 years in current department or agency	37	38	12	7	6	1	76	12	773
2019	More than 20 years in current department or agency	41	40	9	6	5	0	81	11	327
2018	Less than 3 years in current department or agency	62	30	5	1	1	1	92	2	1263
2018	3 to 10 years in current department or agency	44	37	11	4	2	1	82	6	1248
2018	11 to 20 years in current department or agency	36	40	13	7	4	0	76	11	765
2018	More than 20 years in current department or agency	33	43	12	6	6	0	76	12	281
2017	Less than 3 years in current department or agency	61	30	4	2	1	1	92	3	1062
2017	3 to 10 years in current department or agency	43	39	10	5	3	0	82	8	1491
2017	11 to 20 years in current department or agency	33	43	13	6	4	0	76	11	874
2017	More than 20 years in current department or agency	35	43	10	8	4	0	78	12	389
2014	Less than 3 years in current department or agency	66	25	5	2	1	1	92	3	637
2014	3 to 10 years in current department or agency	45	36	10	5	4	0	82	8	1570
2014	11 to 20 years in current department or agency	36	42	10	6	5	0	78	11	780
2014	More than 20 years in current department or agency	43	36	10	5	5	1	80	10	430

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	31	13	6	4	1	77	10	1169
2019	3 to 10 years in current department or agency	37	32	17	7	6	0	69	13	1177
2019	11 to 20 years in current department or agency	29	34	17	8	10	1	64	18	772
2019	More than 20 years in current department or agency	36	30	18	9	7	0	66	16	329
2018	Less than 3 years in current department or agency	52	30	11	4	2	1	83	6	1262
2018	3 to 10 years in current department or agency	35	33	17	8	6	0	69	14	1257
2018	11 to 20 years in current department or agency	30	31	19	10	9	0	61	19	766
2018	More than 20 years in current department or agency	29	33	20	8	9	0	62	18	280
2017	Less than 3 years in current department or agency	48	34	10	5	3	1	82	8	1058
2017	3 to 10 years in current department or agency	33	35	15	10	6	1	69	16	1493
2017	11 to 20 years in current department or agency	26	32	22	11	9	0	57	21	875
2017	More than 20 years in current department or agency	30	34	19	9	8	0	64	17	389
2014	Less than 3 years in current department or agency	49	32	10	4	3	1	83	7	638
2014	3 to 10 years in current department or agency	33	36	16	9	6	1	69	15	1569
2014	11 to 20 years in current department or agency	25	36	17	12	10	0	61	22	780
2014	More than 20 years in current department or agency	32	32	17	10	9	0	64	19	430

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	34	12	7	3	1	78	10	1163
2019	3 to 10 years in current department or agency	34	36	15	10	5	0	70	15	1172
2019	11 to 20 years in current department or agency	29	33	18	11	8	1	63	19	771
2019	More than 20 years in current department or agency	35	34	16	9	6	0	69	15	326
2018	Less than 3 years in current department or agency	49	33	11	4	2	1	83	7	1260
2018	3 to 10 years in current department or agency	33	36	17	10	5	0	68	15	1253
2018	11 to 20 years in current department or agency	29	32	18	11	9	0	62	20	760
2018	More than 20 years in current department or agency	26	36	19	11	8	0	62	19	280
2017	Less than 3 years in current department or agency	47	36	9	5	3	0	83	8	1061
2017	3 to 10 years in current department or agency	31	37	15	11	5	1	68	16	1493
2017	11 to 20 years in current department or agency	24	35	19	13	9	0	59	21	875
2017	More than 20 years in current department or agency	29	35	17	12	7	0	64	19	390
2014	Less than 3 years in current department or agency	48	32	12	5	3	1	81	7	638
2014	3 to 10 years in current department or agency	31	38	15	9	5	0	70	15	1569
2014	11 to 20 years in current department or agency	24	36	17	12	10	0	60	23	780
2014	More than 20 years in current department or agency	32	34	15	10	8	1	66	18	430

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	25	17	11	7	3	1	63	19	1172
2019	3 to 10 years in current department or agency	34	27	20	11	8	1	0	61	19	1182
2019	11 to 20 years in current department or agency	33	28	16	10	8	3	1	64	19	771
2019	More than 20 years in current department or agency	40	27	17	7	4	3	2	70	12	328
2018	Less than 3 years in current department or agency	38	24	19	10	5	4	1	65	15	1267
2018	3 to 10 years in current department or agency	32	29	16	12	8	3	0	63	20	1259
2018	11 to 20 years in current department or agency	32	26	18	12	9	2	1	60	22	766
2018	More than 20 years in current department or agency	31	32	19	9	7	1	1	65	16	282
2017	Less than 3 years in current department or agency	37	26	18	8	5	5	1	67	14	1060
2017	3 to 10 years in current department or agency	30	28	19	11	9	4	1	60	21	1492
2017	11 to 20 years in current department or agency	27	32	20	10	9	2	0	60	20	874
2017	More than 20 years in current department or agency	34	32	15	8	5	4	2	69	15	390
2014	Less than 3 years in current department or agency	39	27	15	8	5	5	1	70	14	638
2014	3 to 10 years in current department or agency	30	26	19	11	8	4	1	59	20	1570
2014	11 to 20 years in current department or agency	29	29	17	11	9	3	1	61	21	780
2014	More than 20 years in current department or agency	41	27	14	7	8	2	1	70	15	430

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	33	30	37	1172
2019	3 to 10 years in current department or agency	26	38	36	1181
2019	11 to 20 years in current department or agency	25	39	37	773
2019	More than 20 years in current department or agency	29	36	35	330
2018	Less than 3 years in current department or agency	30	36	35	1271
2018	3 to 10 years in current department or agency	23	39	38	1260
2018	11 to 20 years in current department or agency	23	40	37	766
2018	More than 20 years in current department or agency	35	36	29	282
2017	Less than 3 years in current department or agency	30	37	33	1061
2017	3 to 10 years in current department or agency	26	38	37	1495
2017	11 to 20 years in current department or agency	23	42	34	875
2017	More than 20 years in current department or agency	36	38	27	386
2014	Less than 3 years in current department or agency	29	42	30	638
2014	3 to 10 years in current department or agency	30	32	39	1568
2014	11 to 20 years in current department or agency	26	42	32	780
2014	More than 20 years in current department or agency	29	44	27	429

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	2	27	47	6	10	7	396
2019	3 to 10 years in current department or agency	12	32	40	7	0	9	320
2019	11 to 20 years in current department or agency	25	30	29	11	1	5	194
2019	More than 20 years in current department or agency	65	12	10	4	3	6	94
2018	Less than 3 years in current department or agency	2	29	38	5	19	7	380
2018	3 to 10 years in current department or agency	8	34	38	9	0	10	299
2018	11 to 20 years in current department or agency	33	24	26	7	1	9	180
2018	More than 20 years in current department or agency	56	11	15	10	3	5	98
2017	Less than 3 years in current department or agency	3	33	30	4	26	4	310
2017	3 to 10 years in current department or agency	8	33	43	7	1	9	382
2017	11 to 20 years in current department or agency	30	33	25	4	0	7	204
2017	More than 20 years in current department or agency	68	14	6	4	2	5	137
2014	Less than 3 years in current department or agency	3	36	33	7	9999	20	183
2014	3 to 10 years in current department or agency	7	42	34	9	9999	8	470
2014	11 to 20 years in current department or agency	27	37	15	13	9999	8	205
2014	More than 20 years in current department or agency	67	12	6	9	9999	6	123

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	48	10	8	2	1	2	78	11	1167
2019	3 to 10 years in current department or agency	33	51	9	4	1	1	1	85	6	1176
2019	11 to 20 years in current department or agency	39	48	7	3	1	0	2	89	4	775
2019	More than 20 years in current department or agency	40	48	6	3	1	0	2	90	4	327

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	26	7	3	1	5	3	88	4	1166
2019	3 to 10 years in current department or agency	55	26	8	4	2	3	1	85	7	1180
2019	11 to 20 years in current department or agency	51	31	9	3	2	2	2	85	5	773
2019	More than 20 years in current department or agency	58	24	9	2	3	2	2	86	5	328

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	1170
2019	3 to 10 years in current department or agency	15	85	1180
2019	11 to 20 years in current department or agency	18	82	771
2019	More than 20 years in current department or agency	15	85	329
2018	Less than 3 years in current department or agency	12	88	1274
2018	3 to 10 years in current department or agency	14	86	1262
2018	11 to 20 years in current department or agency	19	81	768
2018	More than 20 years in current department or agency	13	87	280

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	147
2019	3 to 10 years in current department or agency	53	47	172
2019	11 to 20 years in current department or agency	51	49	138
2019	More than 20 years in current department or agency	67	33	47
2018	Less than 3 years in current department or agency	62	38	160
2018	3 to 10 years in current department or agency	53	47	181
2018	11 to 20 years in current department or agency	47	53	141
2018	More than 20 years in current department or agency	39	61	36

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	60	40	147
2019	3 to 10 years in current department or agency	62	38	172
2019	11 to 20 years in current department or agency	55	45	138
2019	More than 20 years in current department or agency	64	36	47
2018	Less than 3 years in current department or agency	54	46	160
2018	3 to 10 years in current department or agency	58	42	181
2018	11 to 20 years in current department or agency	61	39	141
2018	More than 20 years in current department or agency	53	47	36

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	147
2019	3 to 10 years in current department or agency	7	93	172
2018	Less than 3 years in current department or agency	4	96	160
2018	3 to 10 years in current department or agency	8	92	181
2018	11 to 20 years in current department or agency	4	96	141
2018	More than 20 years in current department or agency	17	83	36

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	147
2019	11 to 20 years in current department or agency	100	138
2018	Less than 3 years in current department or agency	100	160
2018	More than 20 years in current department or agency	100	36

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	147
2019	3 to 10 years in current department or agency	5	95	172
2018	Less than 3 years in current department or agency	7	93	160
2018	3 to 10 years in current department or agency	3	97	181

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	147
2019	3 to 10 years in current department or agency	9	91	172
2018	Less than 3 years in current department or agency	5	95	160
2018	3 to 10 years in current department or agency	13	87	181

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	147
2019	3 to 10 years in current department or agency	4	96	172
2018	Less than 3 years in current department or agency	3	97	160
2018	3 to 10 years in current department or agency	7	93	181

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	144
2019	3 to 10 years in current department or agency	40	60	171
2019	11 to 20 years in current department or agency	41	59	136
2019	More than 20 years in current department or agency	46	54	47
2018	Less than 3 years in current department or agency	37	63	158
2018	3 to 10 years in current department or agency	40	60	181
2018	11 to 20 years in current department or agency	35	65	141
2018	More than 20 years in current department or agency	39	61	36

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	144
2019	3 to 10 years in current department or agency	43	57	171
2019	11 to 20 years in current department or agency	38	62	136
2019	More than 20 years in current department or agency	46	54	47
2018	Less than 3 years in current department or agency	37	63	158
2018	3 to 10 years in current department or agency	43	57	181
2018	11 to 20 years in current department or agency	37	63	141
2018	More than 20 years in current department or agency	58	42	36

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	144
2019	3 to 10 years in current department or agency	48	52	171
2019	11 to 20 years in current department or agency	47	53	136
2019	More than 20 years in current department or agency	49	51	47
2018	Less than 3 years in current department or agency	47	53	158
2018	3 to 10 years in current department or agency	50	50	181
2018	11 to 20 years in current department or agency	51	49	141
2018	More than 20 years in current department or agency	61	39	36

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	144
2019	3 to 10 years in current department or agency	44	56	171
2019	11 to 20 years in current department or agency	38	62	136
2019	More than 20 years in current department or agency	39	61	47
2018	Less than 3 years in current department or agency	41	59	158
2018	3 to 10 years in current department or agency	39	61	181
2018	11 to 20 years in current department or agency	39	61	141
2018	More than 20 years in current department or agency	29	71	36

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	36	64	144
2019	3 to 10 years in current department or agency	41	59	171
2019	11 to 20 years in current department or agency	33	67	136
2019	More than 20 years in current department or agency	47	53	47
2018	Less than 3 years in current department or agency	36	64	158
2018	3 to 10 years in current department or agency	38	62	181
2018	11 to 20 years in current department or agency	38	62	141
2018	More than 20 years in current department or agency	38	62	36

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	61	39	144
2019	3 to 10 years in current department or agency	60	40	171
2019	11 to 20 years in current department or agency	48	52	136
2019	More than 20 years in current department or agency	46	54	47
2018	Less than 3 years in current department or agency	60	40	158
2018	3 to 10 years in current department or agency	57	43	181
2018	11 to 20 years in current department or agency	47	53	141
2018	More than 20 years in current department or agency	58	42	36

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	144
2019	3 to 10 years in current department or agency	38	62	171
2019	11 to 20 years in current department or agency	33	67	136
2019	More than 20 years in current department or agency	42	58	47
2018	Less than 3 years in current department or agency	26	74	158
2018	3 to 10 years in current department or agency	31	69	181
2018	11 to 20 years in current department or agency	33	67	141
2018	More than 20 years in current department or agency	41	59	36

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	47
2018	Less than 3 years in current department or agency	0	100	158

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	144
2019	3 to 10 years in current department or agency	7	93	171
2018	Less than 3 years in current department or agency	16	84	158
2018	3 to 10 years in current department or agency	8	92	181

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	144
2019	3 to 10 years in current department or agency	9	91	171
2019	11 to 20 years in current department or agency	12	88	136
2019	More than 20 years in current department or agency	11	89	47
2018	Less than 3 years in current department or agency	4	96	158
2018	3 to 10 years in current department or agency	11	89	181

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	144
2019	3 to 10 years in current department or agency	47	53	171
2019	11 to 20 years in current department or agency	47	53	136
2019	More than 20 years in current department or agency	50	50	47
2018	Less than 3 years in current department or agency	39	61	158
2018	3 to 10 years in current department or agency	48	52	181
2018	11 to 20 years in current department or agency	40	60	141
2018	More than 20 years in current department or agency	54	46	36

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	144
2019	3 to 10 years in current department or agency	24	76	171
2019	11 to 20 years in current department or agency	23	77	136
2019	More than 20 years in current department or agency	10	90	47
2018	Less than 3 years in current department or agency	24	76	158
2018	3 to 10 years in current department or agency	28	72	181
2018	11 to 20 years in current department or agency	21	79	141
2018	More than 20 years in current department or agency	20	80	36

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	144
2019	3 to 10 years in current department or agency	15	85	171
2018	Less than 3 years in current department or agency	12	88	158
2018	3 to 10 years in current department or agency	9	91	181
2018	11 to 20 years in current department or agency	19	81	141
2018	More than 20 years in current department or agency	13	87	36

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	57	43	143
2019	3 to 10 years in current department or agency	54	46	168
2019	11 to 20 years in current department or agency	51	49	136
2019	More than 20 years in current department or agency	41	59	47
2018	Less than 3 years in current department or agency	55	45	160
2018	3 to 10 years in current department or agency	61	39	181
2018	11 to 20 years in current department or agency	59	41	140
2018	More than 20 years in current department or agency	45	55	36

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	143
2019	3 to 10 years in current department or agency	28	72	168
2019	11 to 20 years in current department or agency	31	69	136
2019	More than 20 years in current department or agency	37	63	47
2018	Less than 3 years in current department or agency	21	79	160
2018	3 to 10 years in current department or agency	28	72	181
2018	11 to 20 years in current department or agency	25	75	140
2018	More than 20 years in current department or agency	30	70	36

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	143
2019	3 to 10 years in current department or agency	15	85	168
2018	Less than 3 years in current department or agency	7	93	160
2018	3 to 10 years in current department or agency	9	91	181

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	143
2019	3 to 10 years in current department or agency	25	75	168
2019	11 to 20 years in current department or agency	24	76	136
2019	More than 20 years in current department or agency	25	75	47
2018	Less than 3 years in current department or agency	6	94	160
2018	3 to 10 years in current department or agency	25	75	181
2018	11 to 20 years in current department or agency	18	82	140
2018	More than 20 years in current department or agency	21	79	36

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	143
2019	3 to 10 years in current department or agency	6	94	168
2018	Less than 3 years in current department or agency	5	95	160
2018	3 to 10 years in current department or agency	8	92	181

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	143
2019	3 to 10 years in current department or agency	9	91	168
2018	Less than 3 years in current department or agency	4	96	160
2018	3 to 10 years in current department or agency	6	94	181

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	143
2019	3 to 10 years in current department or agency	10	90	168
2019	11 to 20 years in current department or agency	10	90	136
2019	More than 20 years in current department or agency	13	87	47
2018	Less than 3 years in current department or agency	13	87	160
2018	3 to 10 years in current department or agency	15	85	181

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	143
2019	3 to 10 years in current department or agency	15	85	168
2018	Less than 3 years in current department or agency	12	88	160
2018	3 to 10 years in current department or agency	12	88	181
2018	11 to 20 years in current department or agency	10	90	140
2018	More than 20 years in current department or agency	22	78	36

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	143
2019	3 to 10 years in current department or agency	28	72	168
2019	11 to 20 years in current department or agency	21	79	136
2019	More than 20 years in current department or agency	27	73	47
2018	Less than 3 years in current department or agency	25	75	160
2018	3 to 10 years in current department or agency	21	79	181
2018	11 to 20 years in current department or agency	23	77	140
2018	More than 20 years in current department or agency	30	70	36

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	132
2019	3 to 10 years in current department or agency	9	91	156
2018	Less than 3 years in current department or agency	11	89	153
2018	3 to 10 years in current department or agency	9	91	169

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	132
2019	3 to 10 years in current department or agency	20	80	156
2018	Less than 3 years in current department or agency	26	74	153
2018	3 to 10 years in current department or agency	16	84	169

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	132
2019	3 to 10 years in current department or agency	7	93	156
2018	Less than 3 years in current department or agency	6	94	153
2018	3 to 10 years in current department or agency	6	94	169
2018	11 to 20 years in current department or agency	9	91	129
2018	More than 20 years in current department or agency	0	100	32

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	132
2019	3 to 10 years in current department or agency	5	95	156
2018	Less than 3 years in current department or agency	11	89	153
2018	3 to 10 years in current department or agency	10	90	169

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	132
2019	3 to 10 years in current department or agency	9	91	156
2018	Less than 3 years in current department or agency	14	86	153
2018	3 to 10 years in current department or agency	9	91	169

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	132
2019	3 to 10 years in current department or agency	8	92	156
2018	Less than 3 years in current department or agency	9	91	153
2018	3 to 10 years in current department or agency	7	93	169

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	132
2019	3 to 10 years in current department or agency	7	93	156
2018	Less than 3 years in current department or agency	23	77	153
2018	3 to 10 years in current department or agency	10	90	169

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	132
2019	3 to 10 years in current department or agency	14	86	156
2018	Less than 3 years in current department or agency	13	87	153
2018	3 to 10 years in current department or agency	10	90	169

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	132
2019	3 to 10 years in current department or agency	10	90	156
2018	Less than 3 years in current department or agency	9	91	153
2018	3 to 10 years in current department or agency	9	91	169

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	132
2019	3 to 10 years in current department or agency	33	67	156
2018	Less than 3 years in current department or agency	25	75	153
2018	3 to 10 years in current department or agency	33	67	169
2018	11 to 20 years in current department or agency	28	72	129
2018	More than 20 years in current department or agency	34	66	32

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	132
2019	3 to 10 years in current department or agency	11	89	156
2018	Less than 3 years in current department or agency	3	97	153
2018	3 to 10 years in current department or agency	12	88	169

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	132
2019	3 to 10 years in current department or agency	52	48	156
2018	Less than 3 years in current department or agency	44	56	153
2018	3 to 10 years in current department or agency	49	51	169
2018	11 to 20 years in current department or agency	42	58	129
2018	More than 20 years in current department or agency	37	63	32

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	156
2018	Less than 3 years in current department or agency	0	100	153
2018	3 to 10 years in current department or agency	5	95	169

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	59	41	132
2019	3 to 10 years in current department or agency	57	43	156
2018	Less than 3 years in current department or agency	46	54	153
2018	3 to 10 years in current department or agency	59	41	169
2018	11 to 20 years in current department or agency	50	50	129
2018	More than 20 years in current department or agency	52	48	32

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	156
2018	3 to 10 years in current department or agency	3	97	169
2018	11 to 20 years in current department or agency	4	96	129

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	132
2019	3 to 10 years in current department or agency	12	88	156
2018	Less than 3 years in current department or agency	11	89	153
2018	3 to 10 years in current department or agency	13	87	169
2018	11 to 20 years in current department or agency	14	86	129
2018	More than 20 years in current department or agency	22	78	32

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	1168
2019	3 to 10 years in current department or agency	19	81	1176
2019	11 to 20 years in current department or agency	20	80	773
2019	More than 20 years in current department or agency	19	81	327

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	11	19	5	6	32	9	50	18	1170
2019	3 to 10 years in current department or agency	15	16	23	8	8	24	6	44	23	1183
2019	11 to 20 years in current department or agency	14	21	20	9	9	21	5	48	25	772
2019	More than 20 years in current department or agency	16	22	21	8	8	22	4	51	21	325
2018	Less than 3 years in current department or agency	19	15	19	4	3	33	8	57	12	1271
2018	3 to 10 years in current department or agency	16	19	23	7	7	22	6	49	19	1256
2018	11 to 20 years in current department or agency	14	20	27	8	10	17	4	43	23	760
2018	More than 20 years in current department or agency	12	25	28	6	11	15	2	45	21	282
2017	Less than 3 years in current department or agency	18	13	14	4	2	34	14	61	12	1063
2017	3 to 10 years in current department or agency	16	20	21	7	8	23	6	49	22	1491
2017	11 to 20 years in current department or agency	12	21	24	8	10	22	4	43	24	874
2017	More than 20 years in current department or agency	15	27	20	6	7	21	4	56	18	390
2014	Less than 3 years in current department or agency	18	13	15	3	4	33	13	59	13	638
2014	3 to 10 years in current department or agency	15	17	22	6	8	25	7	47	21	1570
2014	11 to 20 years in current department or agency	13	21	19	9	10	25	5	48	26	779
2014	More than 20 years in current department or agency	19	20	21	8	9	20	3	50	22	429

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	26	17	6	4	13	1	70	11	1171
2019	3 to 10 years in current department or agency	28	30	21	7	6	7	1	63	15	1178
2019	11 to 20 years in current department or agency	27	33	19	8	7	7	1	64	15	772
2019	More than 20 years in current department or agency	30	33	16	6	6	8	1	69	13	329
2018	Less than 3 years in current department or agency	36	29	14	4	2	14	1	77	7	1270
2018	3 to 10 years in current department or agency	27	32	20	7	5	7	1	65	13	1257
2018	11 to 20 years in current department or agency	25	33	22	9	8	5	0	60	17	761
2018	More than 20 years in current department or agency	24	36	22	6	8	4	0	62	15	282
2017	Less than 3 years in current department or agency	33	26	13	4	3	19	3	75	8	1059
2017	3 to 10 years in current department or agency	25	33	19	8	6	9	1	64	15	1490
2017	11 to 20 years in current department or agency	21	36	21	8	7	6	1	61	16	875
2017	More than 20 years in current department or agency	25	36	20	6	5	6	1	66	13	388
2014	Less than 3 years in current department or agency	32	27	14	4	2	17	3	74	8	638
2014	3 to 10 years in current department or agency	24	29	21	6	6	13	1	61	14	1568
2014	11 to 20 years in current department or agency	21	32	23	8	6	10	1	59	15	780
2014	More than 20 years in current department or agency	29	31	20	5	6	8	1	65	13	429

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	1170
2019	3 to 10 years in current department or agency	8	92	1183
2019	11 to 20 years in current department or agency	10	90	773
2019	More than 20 years in current department or agency	6	94	331
2018	Less than 3 years in current department or agency	4	96	1271
2018	3 to 10 years in current department or agency	8	92	1258
2018	11 to 20 years in current department or agency	9	91	764
2018	More than 20 years in current department or agency	6	94	280

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	41	59	78
2019	3 to 10 years in current department or agency	42	58	90
2019	11 to 20 years in current department or agency	39	61	68
2019	More than 20 years in current department or agency	32	68	21
2018	Less than 3 years in current department or agency	53	47	57
2018	3 to 10 years in current department or agency	40	60	95
2018	11 to 20 years in current department or agency	33	67	63
2018	More than 20 years in current department or agency	35	65	17

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	68	32	78
2019	3 to 10 years in current department or agency	75	25	90
2018	Less than 3 years in current department or agency	70	30	57
2018	3 to 10 years in current department or agency	76	24	95
2018	11 to 20 years in current department or agency	82	18	63
2018	More than 20 years in current department or agency	64	36	17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	68
2019	More than 20 years in current department or agency	100	21
2018	Less than 3 years in current department or agency	100	57
2018	3 to 10 years in current department or agency	100	95

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	78
2019	3 to 10 years in current department or agency	7	93	90
2018	3 to 10 years in current department or agency	5	95	95
2018	11 to 20 years in current department or agency	9	91	63

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	78
2019	3 to 10 years in current department or agency	5	95	90

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	78
2019	3 to 10 years in current department or agency	6	94	90
2018	Less than 3 years in current department or agency	10	90	57
2018	3 to 10 years in current department or agency	6	94	95

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	35	65	77
2019	3 to 10 years in current department or agency	25	75	87
2018	3 to 10 years in current department or agency	12	88	95
2018	11 to 20 years in current department or agency	9	91	63

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	77
2019	3 to 10 years in current department or agency	17	83	87
2018	3 to 10 years in current department or agency	24	76	95
2018	11 to 20 years in current department or agency	15	85	63

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	77
2019	3 to 10 years in current department or agency	18	82	87
2018	Less than 3 years in current department or agency	14	86	56
2018	3 to 10 years in current department or agency	5	95	95

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	77
2019	3 to 10 years in current department or agency	7	93	87
2019	11 to 20 years in current department or agency	7	93	67
2019	More than 20 years in current department or agency	0	100	21
2018	11 to 20 years in current department or agency	9	91	63

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	77
2019	3 to 10 years in current department or agency	32	68	87
2019	11 to 20 years in current department or agency	20	80	67
2019	More than 20 years in current department or agency	23	77	21
2018	Less than 3 years in current department or agency	34	66	56
2018	3 to 10 years in current department or agency	24	76	95
2018	11 to 20 years in current department or agency	38	62	63
2018	More than 20 years in current department or agency	26	74	18

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	77
2019	3 to 10 years in current department or agency	31	69	87
2019	11 to 20 years in current department or agency	35	65	67
2019	More than 20 years in current department or agency	22	78	21
2018	3 to 10 years in current department or agency	28	72	95
2018	11 to 20 years in current department or agency	31	69	63

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	67
2019	More than 20 years in current department or agency	0	100	21

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	77
2019	More than 20 years in current department or agency	0	100	21
2018	Less than 3 years in current department or agency	0	100	56
2018	More than 20 years in current department or agency	0	100	18

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	77
2019	3 to 10 years in current department or agency	10	90	87
2018	Less than 3 years in current department or agency	8	92	56
2018	3 to 10 years in current department or agency	8	92	95
2018	11 to 20 years in current department or agency	7	93	63
2018	More than 20 years in current department or agency	0	100	18

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	77
2019	3 to 10 years in current department or agency	15	85	87
2018	3 to 10 years in current department or agency	17	83	95
2018	11 to 20 years in current department or agency	13	87	63

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	67
2019	More than 20 years in current department or agency	100	21
2018	Less than 3 years in current department or agency	100	56
2018	More than 20 years in current department or agency	100	18

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	77
2019	3 to 10 years in current department or agency	10	90	87
2019	11 to 20 years in current department or agency	13	87	67
2019	More than 20 years in current department or agency	26	74	21
2018	3 to 10 years in current department or agency	6	94	95
2018	11 to 20 years in current department or agency	15	85	63

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	77
2019	3 to 10 years in current department or agency	100	87
2019	11 to 20 years in current department or agency	100	67
2019	More than 20 years in current department or agency	100	21
2018	3 to 10 years in current department or agency	100	95
2018	More than 20 years in current department or agency	100	18

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	77
2019	3 to 10 years in current department or agency	22	78	87
2019	11 to 20 years in current department or agency	27	73	67
2019	More than 20 years in current department or agency	29	71	21
2018	3 to 10 years in current department or agency	26	74	95
2018	11 to 20 years in current department or agency	28	72	63

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	31	69	75
2019	3 to 10 years in current department or agency	31	69	86
2019	11 to 20 years in current department or agency	28	72	67
2019	More than 20 years in current department or agency	38	62	19
2018	3 to 10 years in current department or agency	44	56	95
2018	11 to 20 years in current department or agency	33	67	63

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	75
2019	3 to 10 years in current department or agency	22	78	86
2018	3 to 10 years in current department or agency	21	79	95
2018	11 to 20 years in current department or agency	17	83	63

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	86
2018	3 to 10 years in current department or agency	5	95	95
2018	11 to 20 years in current department or agency	9	91	63

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	75
2019	3 to 10 years in current department or agency	23	77	86
2019	11 to 20 years in current department or agency	18	82	67
2019	More than 20 years in current department or agency	28	72	19
2018	3 to 10 years in current department or agency	26	74	95
2018	11 to 20 years in current department or agency	17	83	63

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	86
2019	11 to 20 years in current department or agency	8	92	67
2018	3 to 10 years in current department or agency	11	89	95
2018	11 to 20 years in current department or agency	9	91	63

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	75
2019	3 to 10 years in current department or agency	7	93	86
2018	3 to 10 years in current department or agency	8	92	95
2018	11 to 20 years in current department or agency	15	85	63

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	75
2019	3 to 10 years in current department or agency	13	87	86
2018	3 to 10 years in current department or agency	11	89	95
2018	11 to 20 years in current department or agency	10	90	63

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	75
2019	3 to 10 years in current department or agency	39	61	86
2019	11 to 20 years in current department or agency	55	45	67
2019	More than 20 years in current department or agency	38	62	19
2018	Less than 3 years in current department or agency	42	58	57
2018	3 to 10 years in current department or agency	37	63	95
2018	11 to 20 years in current department or agency	43	57	63
2018	More than 20 years in current department or agency	62	38	18

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	56
2018	More than 20 years in current department or agency	0	100	16

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	70
2018	Less than 3 years in current department or agency	25	75	52
2018	3 to 10 years in current department or agency	10	90	85

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	56
2018	More than 20 years in current department or agency	0	100	16

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	56
2018	11 to 20 years in current department or agency	100	57
2018	More than 20 years in current department or agency	100	16

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	56
2018	More than 20 years in current department or agency	0	100	16

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	70

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	70
2019	11 to 20 years in current department or agency	10	90	56

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	70
2019	11 to 20 years in current department or agency	11	89	56
2018	3 to 10 years in current department or agency	6	94	85
2018	11 to 20 years in current department or agency	14	86	57

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	22	78	70
2019	11 to 20 years in current department or agency	22	78	56
2018	Less than 3 years in current department or agency	21	79	52
2018	3 to 10 years in current department or agency	21	79	85
2018	11 to 20 years in current department or agency	27	73	57
2018	More than 20 years in current department or agency	36	64	16

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	70
2018	3 to 10 years in current department or agency	7	93	85
2018	11 to 20 years in current department or agency	10	90	57

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	35	65	70
2019	11 to 20 years in current department or agency	53	47	56
2018	Less than 3 years in current department or agency	35	65	52
2018	3 to 10 years in current department or agency	38	62	85
2018	11 to 20 years in current department or agency	41	59	57
2018	More than 20 years in current department or agency	45	55	16

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	63	37	70
2018	3 to 10 years in current department or agency	63	37	85
2018	11 to 20 years in current department or agency	61	39	57

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	70
2018	3 to 10 years in current department or agency	13	87	85
2018	11 to 20 years in current department or agency	15	85	57

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	1168
2019	3 to 10 years in current department or agency	10	90	1179
2019	11 to 20 years in current department or agency	11	89	770
2019	More than 20 years in current department or agency	10	90	327

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	12	18	3	3	36	10	57	10	1172
2019	3 to 10 years in current department or agency	16	15	25	4	5	30	6	48	13	1180
2019	11 to 20 years in current department or agency	16	16	25	5	6	28	5	47	16	772
2019	More than 20 years in current department or agency	17	20	25	2	6	26	3	53	12	328
2018	Less than 3 years in current department or agency	22	13	20	2	1	35	7	61	5	1271
2018	3 to 10 years in current department or agency	17	19	25	3	4	27	5	52	10	1256
2018	11 to 20 years in current department or agency	14	18	30	5	5	23	5	45	14	765
2018	More than 20 years in current department or agency	17	23	30	3	6	17	4	51	11	278
2017	Less than 3 years in current department or agency	19	12	15	2	1	40	12	64	5	1063
2017	3 to 10 years in current department or agency	16	19	21	4	3	31	7	56	10	1494
2017	11 to 20 years in current department or agency	13	20	27	3	4	28	5	49	10	875
2017	More than 20 years in current department or agency	17	22	27	2	4	24	5	54	8	390
2014	Less than 3 years in current department or agency	19	13	14	1	2	40	11	65	6	637
2014	3 to 10 years in current department or agency	16	15	22	2	4	33	9	52	10	1570
2014	11 to 20 years in current department or agency	12	17	24	3	5	33	5	47	13	777
2014	More than 20 years in current department or agency	20	16	22	5	4	30	3	54	13	429

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	26	15	3	2	17	2	74	7	1167
2019	3 to 10 years in current department or agency	30	30	20	5	3	12	1	68	10	1179
2019	11 to 20 years in current department or agency	29	30	21	5	5	9	1	66	11	772
2019	More than 20 years in current department or agency	32	29	21	4	5	8	1	67	9	328
2018	Less than 3 years in current department or agency	38	25	15	2	1	17	1	78	4	1269
2018	3 to 10 years in current department or agency	27	30	23	4	3	10	1	65	9	1255
2018	11 to 20 years in current department or agency	24	31	25	6	5	8	1	61	12	764
2018	More than 20 years in current department or agency	24	35	24	4	6	7	1	64	11	279
2017	Less than 3 years in current department or agency	34	26	13	1	1	20	4	79	3	1063
2017	3 to 10 years in current department or agency	28	31	19	4	3	14	1	69	8	1490
2017	11 to 20 years in current department or agency	22	36	22	4	3	10	2	66	9	873
2017	More than 20 years in current department or agency	28	34	22	4	3	9	2	68	8	390
2014	Less than 3 years in current department or agency	36	25	13	1	2	19	4	79	3	638
2014	3 to 10 years in current department or agency	25	29	21	3	3	17	2	67	8	1568
2014	11 to 20 years in current department or agency	23	32	23	4	3	13	2	64	9	777
2014	More than 20 years in current department or agency	30	24	21	5	3	17	1	65	9	429

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	26	18	13	24	0	1	45	37	1170
2019	3 to 10 years in current department or agency	21	27	21	14	17	0	1	48	31	1181
2019	11 to 20 years in current department or agency	22	28	21	12	16	0	1	50	28	773
2019	More than 20 years in current department or agency	27	28	20	10	12	0	3	57	22	329
2018	Less than 3 years in current department or agency	20	25	23	13	18	0	1	46	31	1272
2018	3 to 10 years in current department or agency	20	24	23	15	17	0	1	44	33	1258
2018	11 to 20 years in current department or agency	22	26	22	13	15	0	2	49	28	762
2018	More than 20 years in current department or agency	28	23	21	13	13	0	1	52	26	282
2017	Less than 3 years in current department or agency	23	26	19	13	15	0	3	51	29	1063
2017	3 to 10 years in current department or agency	28	27	20	11	11	1	2	57	22	1489
2017	11 to 20 years in current department or agency	31	28	18	12	9	0	2	60	22	872
2017	More than 20 years in current department or agency	33	25	21	9	10	0	2	60	19	382

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	33	24	11	8	0	0	56	19	1171
2019	3 to 10 years in current department or agency	16	29	26	17	11	0	0	45	28	1179
2019	11 to 20 years in current department or agency	12	29	28	17	14	0	1	41	31	772
2019	More than 20 years in current department or agency	17	26	29	16	11	0	1	44	27	327
2018	Less than 3 years in current department or agency	23	32	26	13	5	0	1	56	18	1271
2018	3 to 10 years in current department or agency	13	26	28	19	13	0	0	39	32	1259
2018	11 to 20 years in current department or agency	10	24	30	18	16	0	1	35	35	768
2018	More than 20 years in current department or agency	11	28	31	14	15	0	0	39	30	281
2017	Less than 3 years in current department or agency	25	31	24	12	5	1	2	57	18	1060
2017	3 to 10 years in current department or agency	15	26	27	17	13	0	1	42	30	1491
2017	11 to 20 years in current department or agency	11	27	27	19	15	0	1	39	34	873
2017	More than 20 years in current department or agency	15	27	27	20	11	0	1	42	31	388

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	34	20	8	5	0	1	67	13	1166
2019	3 to 10 years in current department or agency	26	33	22	12	7	0	1	59	19	1174
2019	11 to 20 years in current department or agency	16	34	26	13	8	0	2	52	22	772
2019	More than 20 years in current department or agency	22	31	23	13	9	0	1	54	23	327
2018	Less than 3 years in current department or agency	33	31	21	9	4	1	1	65	13	1265
2018	3 to 10 years in current department or agency	19	32	27	13	8	0	1	52	21	1255
2018	11 to 20 years in current department or agency	14	30	28	15	11	0	2	45	27	763
2018	More than 20 years in current department or agency	13	31	27	17	10	0	0	45	28	281
2017	Less than 3 years in current department or agency	35	26	19	11	5	1	2	64	16	1060
2017	3 to 10 years in current department or agency	22	32	22	15	8	0	1	54	23	1485
2017	11 to 20 years in current department or agency	14	34	26	14	10	0	1	49	25	874
2017	More than 20 years in current department or agency	16	31	28	14	9	1	1	49	23	387

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	28	20	14	11	1	1	55	25	1167
2019	3 to 10 years in current department or agency	20	26	22	15	15	0	1	47	31	1175
2019	11 to 20 years in current department or agency	14	25	26	17	16	0	2	40	34	767
2019	More than 20 years in current department or agency	20	24	25	13	16	0	1	45	30	326
2018	Less than 3 years in current department or agency	28	27	22	13	8	1	2	56	21	1270
2018	3 to 10 years in current department or agency	17	25	24	18	14	0	1	43	32	1254
2018	11 to 20 years in current department or agency	12	26	25	17	18	1	1	39	35	765
2018	More than 20 years in current department or agency	13	29	24	21	12	0	1	43	33	279
2017	Less than 3 years in current department or agency	30	23	20	14	9	2	3	55	24	1062
2017	3 to 10 years in current department or agency	17	24	22	18	17	1	1	42	36	1486
2017	11 to 20 years in current department or agency	13	22	23	21	19	0	1	36	41	876
2017	More than 20 years in current department or agency	16	25	22	21	13	1	2	43	35	388

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	26	10	5	3	0	3	82	8	1169
2019	3 to 10 years in current department or agency	50	26	13	5	3	0	3	78	9	1176
2019	11 to 20 years in current department or agency	44	28	12	5	5	0	5	76	11	771
2019	More than 20 years in current department or agency	43	31	11	5	4	0	6	79	10	324
2018	Less than 3 years in current department or agency	55	22	11	4	2	1	4	82	6	1268
2018	3 to 10 years in current department or agency	43	30	13	6	3	0	5	77	10	1253
2018	11 to 20 years in current department or agency	36	30	19	5	5	0	5	69	11	763
2018	More than 20 years in current department or agency	38	27	16	8	2	0	8	71	11	279
2017	Less than 3 years in current department or agency	49	25	9	5	3	1	8	82	8	1058
2017	3 to 10 years in current department or agency	44	28	13	5	4	0	7	77	10	1484
2017	11 to 20 years in current department or agency	40	30	13	5	4	1	7	75	10	871
2017	More than 20 years in current department or agency	36	29	16	5	3	1	10	72	10	387

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	32	17	9	7	0	1	67	16	1167
2019	3 to 10 years in current department or agency	32	31	18	10	8	0	1	64	18	1179
2019	11 to 20 years in current department or agency	30	28	21	11	8	0	2	59	19	772
2019	More than 20 years in current department or agency	35	32	21	4	6	0	2	68	11	330
2018	Less than 3 years in current department or agency	40	27	19	7	6	0	1	68	13	1271
2018	3 to 10 years in current department or agency	30	30	21	11	7	0	0	60	19	1257
2018	11 to 20 years in current department or agency	24	31	24	13	8	0	1	56	21	766
2018	More than 20 years in current department or agency	30	34	20	8	8	0	1	64	15	282
2017	Less than 3 years in current department or agency	37	30	16	10	5	1	1	68	15	1059
2017	3 to 10 years in current department or agency	31	31	20	11	6	0	1	62	17	1488
2017	11 to 20 years in current department or agency	26	32	21	13	7	0	1	58	20	875
2017	More than 20 years in current department or agency	27	35	22	8	5	0	1	64	14	388

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	38	18	7	5	1	1	70	12	1169
2019	3 to 10 years in current department or agency	26	37	22	8	7	0	1	63	15	1173
2019	11 to 20 years in current department or agency	20	41	20	12	6	0	1	62	18	770
2019	More than 20 years in current department or agency	29	37	17	9	5	0	2	68	15	325
2018	Less than 3 years in current department or agency	31	37	18	7	3	2	2	70	10	1267
2018	3 to 10 years in current department or agency	23	34	26	10	5	0	1	58	15	1255
2018	11 to 20 years in current department or agency	17	39	23	13	7	1	1	56	20	765
2018	More than 20 years in current department or agency	20	37	26	9	6	1	1	58	16	281
2017	Less than 3 years in current department or agency	36	34	16	7	3	1	2	73	10	1057
2017	3 to 10 years in current department or agency	26	35	22	11	5	1	1	62	16	1486
2017	11 to 20 years in current department or agency	21	33	24	13	7	1	1	55	20	874
2017	More than 20 years in current department or agency	24	35	23	13	4	0	1	60	17	387

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	34	22	11	5	1	1	62	16	1167
2019	3 to 10 years in current department or agency	19	33	25	15	7	0	1	53	22	1176
2019	11 to 20 years in current department or agency	14	35	24	15	11	0	1	49	26	768
2019	More than 20 years in current department or agency	18	34	24	11	10	0	2	54	22	330
2018	Less than 3 years in current department or agency	28	35	21	10	3	1	1	65	14	1270
2018	3 to 10 years in current department or agency	18	32	26	16	7	1	1	51	23	1256
2018	11 to 20 years in current department or agency	12	32	29	16	10	0	1	45	26	765
2018	More than 20 years in current department or agency	13	36	26	14	10	0	1	50	24	282
2017	Less than 3 years in current department or agency	32	32	19	9	4	2	2	67	14	1057
2017	3 to 10 years in current department or agency	18	34	25	14	8	0	1	53	22	1487
2017	11 to 20 years in current department or agency	13	29	27	18	11	1	1	43	30	874
2017	More than 20 years in current department or agency	17	33	26	15	7	0	1	51	22	387

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	32	19	11	8	0	0	61	19	1165
2019	3 to 10 years in current department or agency	25	33	22	12	7	0	0	58	19	1173
2019	11 to 20 years in current department or agency	22	34	22	13	9	0	1	57	21	772
2019	More than 20 years in current department or agency	25	35	22	9	7	1	1	61	17	327
2018	Less than 3 years in current department or agency	30	32	21	11	5	1	1	62	16	1267
2018	3 to 10 years in current department or agency	21	34	22	14	7	0	1	55	22	1251
2018	11 to 20 years in current department or agency	17	36	24	13	9	0	1	54	22	764
2018	More than 20 years in current department or agency	20	36	21	14	9	0	0	56	23	282
2017	Less than 3 years in current department or agency	31	33	18	10	6	1	2	65	16	1059
2017	3 to 10 years in current department or agency	23	34	22	12	7	1	1	58	20	1489
2017	11 to 20 years in current department or agency	19	33	24	12	11	0	1	52	24	875
2017	More than 20 years in current department or agency	26	32	20	13	6	1	2	60	20	387

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	25	13	6	4	1	0	77	10	1163
2019	3 to 10 years in current department or agency	41	27	14	10	7	0	1	69	17	1176
2019	11 to 20 years in current department or agency	35	29	16	9	9	0	1	65	18	769
2019	More than 20 years in current department or agency	39	32	16	7	4	0	1	72	12	327

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	31	19	7	5	0	0	69	12	1161
2019	3 to 10 years in current department or agency	30	32	20	11	6	0	1	62	17	1173
2019	11 to 20 years in current department or agency	22	35	21	13	8	0	1	57	21	769
2019	More than 20 years in current department or agency	24	32	19	15	7	0	2	57	23	326
2018	Less than 3 years in current department or agency	30	31	23	10	4	1	1	63	14	1267
2018	3 to 10 years in current department or agency	25	31	23	12	8	0	1	56	21	1250
2018	11 to 20 years in current department or agency	19	30	25	17	9	0	1	49	26	757
2018	More than 20 years in current department or agency	18	32	25	13	11	0	0	50	24	282
2017	Less than 3 years in current department or agency	31	34	19	9	4	1	2	67	14	1057
2017	3 to 10 years in current department or agency	25	34	21	11	6	1	1	60	18	1487
2017	11 to 20 years in current department or agency	20	30	26	14	7	0	2	51	22	874
2017	More than 20 years in current department or agency	26	33	20	11	9	0	2	60	20	385

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	23	12	5	2	0	1	80	8	1165
2019	3 to 10 years in current department or agency	50	27	13	5	3	0	1	79	9	1171
2019	11 to 20 years in current department or agency	50	26	13	5	4	0	2	78	9	766
2019	More than 20 years in current department or agency	54	25	11	4	3	0	2	81	8	327
2018	Less than 3 years in current department or agency	58	21	11	5	2	1	2	81	7	1260
2018	3 to 10 years in current department or agency	50	27	13	4	4	0	2	78	9	1246
2018	11 to 20 years in current department or agency	47	28	14	4	3	0	3	78	8	762
2018	More than 20 years in current department or agency	49	32	10	3	3	0	2	83	7	280
2017	Less than 3 years in current department or agency	58	23	10	5	2	0	2	82	7	1063
2017	3 to 10 years in current department or agency	52	26	12	5	3	0	2	79	9	1487
2017	11 to 20 years in current department or agency	51	27	12	5	4	0	1	79	9	875
2017	More than 20 years in current department or agency	55	21	13	4	4	0	3	79	8	389

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	12	6	2	1	1	5	90	4	1163
2019	3 to 10 years in current department or agency	72	13	5	2	2	1	6	91	4	1173
2019	11 to 20 years in current department or agency	69	13	6	2	2	1	8	90	4	770
2019	More than 20 years in current department or agency	69	14	6	2	3	1	6	89	5	326
2018	Less than 3 years in current department or agency	70	16	6	2	1	1	5	90	4	1262
2018	3 to 10 years in current department or agency	69	15	5	3	2	1	5	89	6	1250
2018	11 to 20 years in current department or agency	64	17	8	4	2	1	5	86	6	762
2018	More than 20 years in current department or agency	66	18	7	1	3	0	4	88	4	282

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	10	5	3	4	1	2	88	7	1168
2019	3 to 10 years in current department or agency	68	14	6	4	5	1	2	83	10	1179
2019	11 to 20 years in current department or agency	67	13	7	4	5	1	3	83	9	770
2019	More than 20 years in current department or agency	69	13	4	5	5	0	3	85	10	327
2018	Less than 3 years in current department or agency	75	11	4	3	2	1	3	90	6	1266
2018	3 to 10 years in current department or agency	67	15	7	3	4	1	2	85	7	1249
2018	11 to 20 years in current department or agency	60	18	9	5	4	1	3	82	9	765
2018	More than 20 years in current department or agency	64	18	7	3	5	1	3	85	8	280
2017	Less than 3 years in current department or agency	77	9	5	2	2	0	4	91	4	1061
2017	3 to 10 years in current department or agency	69	14	7	4	3	1	2	86	7	1489
2017	11 to 20 years in current department or agency	64	16	7	5	5	1	2	82	10	874
2017	More than 20 years in current department or agency	69	15	8	3	2	1	2	87	5	388

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	25	10	3	3	1	1	84	6	1167
2019	3 to 10 years in current department or agency	53	28	11	4	3	0	2	82	7	1170
2019	11 to 20 years in current department or agency	50	28	14	4	2	0	1	80	7	767
2019	More than 20 years in current department or agency	53	26	13	4	3	0	2	80	7	325
2018	Less than 3 years in current department or agency	61	23	9	3	2	1	1	85	6	1269
2018	3 to 10 years in current department or agency	51	30	10	4	3	0	1	81	8	1258
2018	11 to 20 years in current department or agency	48	28	15	4	3	0	1	77	8	769
2018	More than 20 years in current department or agency	50	33	11	3	3	0	1	83	6	283
2017	Less than 3 years in current department or agency	66	20	6	3	2	0	3	88	5	1061
2017	3 to 10 years in current department or agency	52	30	11	4	2	0	1	83	6	1485
2017	11 to 20 years in current department or agency	48	32	11	5	3	0	1	81	8	874
2017	More than 20 years in current department or agency	56	27	10	3	2	0	2	85	4	388

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	16	7	5	5	1	2	82	10	1160
2019	3 to 10 years in current department or agency	56	20	11	6	5	0	1	77	12	1177
2019	11 to 20 years in current department or agency	56	20	11	6	6	0	1	76	12	768
2019	More than 20 years in current department or agency	58	23	7	4	6	0	1	82	10	327
2018	Less than 3 years in current department or agency	67	15	8	4	3	1	1	84	8	1264
2018	3 to 10 years in current department or agency	53	23	13	6	5	0	1	76	11	1253
2018	11 to 20 years in current department or agency	47	24	14	6	7	0	1	73	13	765
2018	More than 20 years in current department or agency	47	29	12	7	4	0	1	77	11	283
2017	Less than 3 years in current department or agency	71	13	5	4	3	0	3	88	7	1060
2017	3 to 10 years in current department or agency	59	21	10	5	4	0	1	81	9	1488
2017	11 to 20 years in current department or agency	51	26	10	6	6	0	1	78	12	875
2017	More than 20 years in current department or agency	57	22	9	6	5	0	2	80	11	388

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	9	4	2	1	0	25	91	4	1164
2019	3 to 10 years in current department or agency	54	13	5	2	1	0	24	89	4	1167
2019	11 to 20 years in current department or agency	50	17	7	3	2	0	22	86	6	758
2019	More than 20 years in current department or agency	53	15	6	2	1	0	23	88	5	327
2018	Less than 3 years in current department or agency	58	6	4	1	1	1	30	91	3	1257
2018	3 to 10 years in current department or agency	51	14	6	2	1	0	27	88	4	1251
2018	11 to 20 years in current department or agency	46	16	8	1	1	0	27	85	4	760
2018	More than 20 years in current department or agency	42	19	8	3	2	0	27	83	6	281
2017	Less than 3 years in current department or agency	61	8	2	1	1	0	26	94	3	1062
2017	3 to 10 years in current department or agency	52	13	6	2	1	0	26	88	5	1485
2017	11 to 20 years in current department or agency	48	16	7	2	1	0	25	86	5	873
2017	More than 20 years in current department or agency	47	15	6	2	1	0	27	86	5	389

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	17	6	2	1	1	3	91	3	1164
2019	3 to 10 years in current department or agency	60	24	9	2	2	0	3	87	4	1171
2019	11 to 20 years in current department or agency	58	25	9	3	1	0	4	87	4	766
2019	More than 20 years in current department or agency	67	19	8	1	1	0	4	89	3	326
2018	Less than 3 years in current department or agency	67	17	6	2	1	1	6	90	3	1265
2018	3 to 10 years in current department or agency	58	23	11	2	2	0	5	85	4	1249
2018	11 to 20 years in current department or agency	54	26	11	3	2	0	5	84	5	765
2018	More than 20 years in current department or agency	57	29	6	1	3	0	5	90	4	280
2017	Less than 3 years in current department or agency	70	14	6	2	1	1	7	91	3	1057
2017	3 to 10 years in current department or agency	61	22	8	3	1	0	5	87	4	1481
2017	11 to 20 years in current department or agency	59	24	7	2	1	1	6	89	3	871
2017	More than 20 years in current department or agency	60	23	7	3	1	1	6	89	4	385

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	13	5	3	4	0	3	87	8	1165
2019	3 to 10 years in current department or agency	77	14	4	1	1	0	2	93	3	1177
2019	11 to 20 years in current department or agency	74	16	4	1	1	0	3	93	3	770
2019	More than 20 years in current department or agency	78	13	3	1	1	0	4	95	2	328
2018	Less than 3 years in current department or agency	65	15	7	4	6	1	3	82	10	1268
2018	3 to 10 years in current department or agency	73	16	5	2	1	0	3	92	3	1254
2018	11 to 20 years in current department or agency	66	19	6	2	2	1	3	89	4	768
2018	More than 20 years in current department or agency	76	14	4	1	0	0	3	94	2	281
2017	Less than 3 years in current department or agency	64	14	8	5	4	0	4	82	9	1061
2017	3 to 10 years in current department or agency	71	17	5	2	1	1	3	92	3	1486
2017	11 to 20 years in current department or agency	68	18	6	2	2	1	4	90	4	875
2017	More than 20 years in current department or agency	73	16	2	2	1	1	5	95	3	388

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	27	13	4	2	0	1	81	6	1166
2019	3 to 10 years in current department or agency	50	30	13	3	2	0	2	82	5	1175
2019	11 to 20 years in current department or agency	53	27	12	3	3	0	3	83	5	769
2019	More than 20 years in current department or agency	58	25	9	5	2	0	2	85	6	328
2018	Less than 3 years in current department or agency	50	29	12	5	2	0	2	81	7	1267
2018	3 to 10 years in current department or agency	46	32	15	3	2	0	2	79	6	1252
2018	11 to 20 years in current department or agency	46	32	13	4	2	0	3	80	6	769
2018	More than 20 years in current department or agency	49	34	8	4	2	0	3	86	6	281
2017	Less than 3 years in current department or agency	54	27	11	3	2	0	3	84	5	1061
2017	3 to 10 years in current department or agency	50	30	13	3	2	1	1	82	5	1487
2017	11 to 20 years in current department or agency	53	29	11	3	2	0	2	84	5	872
2017	More than 20 years in current department or agency	52	29	12	3	1	1	3	83	4	390

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	40	31	10	3	0	0	55	13	1170
2019	3 to 10 years in current department or agency	14	35	33	13	5	0	0	49	18	1182
2019	11 to 20 years in current department or agency	12	32	35	16	4	0	0	45	20	773
2019	More than 20 years in current department or agency	19	30	38	8	4	0	0	49	13	330
2018	Less than 3 years in current department or agency	18	38	34	7	2	0	0	57	9	1273
2018	3 to 10 years in current department or agency	11	34	36	15	4	0	0	45	19	1262
2018	11 to 20 years in current department or agency	9	28	41	15	7	0	0	37	22	766
2018	More than 20 years in current department or agency	13	27	45	8	7	0	0	40	15	283
2017	Less than 3 years in current department or agency	17	43	31	6	2	0	1	60	9	1064
2017	3 to 10 years in current department or agency	10	32	38	14	6	0	0	42	19	1495
2017	11 to 20 years in current department or agency	8	25	43	16	6	1	0	34	22	875
2017	More than 20 years in current department or agency	10	27	43	16	3	0	0	38	19	389

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	16	37	26	13	0	0	39	23	1160
2019	3 to 10 years in current department or agency	9	18	40	24	9	0	0	33	27	1174
2019	11 to 20 years in current department or agency	11	21	40	21	7	0	0	29	32	765
2019	More than 20 years in current department or agency	7	21	42	20	10	0	0	30	28	326
2018	Less than 3 years in current department or agency	6	14	34	29	17	0	0	46	19	1268
2018	3 to 10 years in current department or agency	9	20	39	22	10	0	0	31	29	1250
2018	11 to 20 years in current department or agency	11	22	42	20	5	0	0	25	33	760
2018	More than 20 years in current department or agency	10	21	41	21	7	0	0	28	30	280
2017	Less than 3 years in current department or agency	4	11	34	30	20	1	1	50	16	1059
2017	3 to 10 years in current department or agency	9	19	41	22	9	0	0	32	27	1493
2017	11 to 20 years in current department or agency	8	23	43	19	6	0	1	25	31	871
2017	More than 20 years in current department or agency	6	23	44	20	8	0	0	27	29	387

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	36	19	10	5	5	0	64	16	1169
2019	3 to 10 years in current department or agency	24	40	19	9	4	3	0	66	14	1175
2019	11 to 20 years in current department or agency	26	40	18	8	5	3	0	68	13	769
2019	More than 20 years in current department or agency	32	35	18	7	5	3	0	69	13	327
2018	Less than 3 years in current department or agency	25	38	19	7	3	7	0	68	12	1271
2018	3 to 10 years in current department or agency	22	39	22	9	5	3	0	64	14	1256
2018	11 to 20 years in current department or agency	25	39	20	9	5	1	0	65	14	762
2018	More than 20 years in current department or agency	20	40	24	10	4	2	0	62	14	281
2017	Less than 3 years in current department or agency	18	28	20	10	6	17	1	57	19	1061
2017	3 to 10 years in current department or agency	16	34	22	13	8	6	0	54	23	1495
2017	11 to 20 years in current department or agency	12	39	24	11	8	5	0	55	20	874
2017	More than 20 years in current department or agency	20	35	23	10	7	6	0	58	18	389

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	37	18	11	6	2	65	17	1169
2019	3 to 10 years in current department or agency	21	36	20	13	9	1	57	22	1181
2019	11 to 20 years in current department or agency	20	35	19	14	10	2	56	24	769
2019	More than 20 years in current department or agency	27	33	20	13	6	2	61	19	330
2018	Less than 3 years in current department or agency	30	37	17	7	4	4	71	11	1272
2018	3 to 10 years in current department or agency	20	37	21	13	7	1	58	21	1257
2018	11 to 20 years in current department or agency	19	35	19	14	11	1	55	25	768
2018	More than 20 years in current department or agency	17	39	20	13	10	1	57	23	279
2017	Less than 3 years in current department or agency	24	41	17	9	4	5	68	14	1063
2017	3 to 10 years in current department or agency	15	39	20	15	9	2	55	24	1491
2017	11 to 20 years in current department or agency	13	36	21	17	11	2	50	29	870
2017	More than 20 years in current department or agency	16	41	21	14	7	2	58	21	388

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	1171
2019	3 to 10 years in current department or agency	17	83	1183
2019	11 to 20 years in current department or agency	15	85	775
2019	More than 20 years in current department or agency	16	84	327
2017	Less than 3 years in current department or agency	12	88	1061
2017	3 to 10 years in current department or agency	17	83	1493
2017	11 to 20 years in current department or agency	13	87	874
2017	More than 20 years in current department or agency	16	84	388
2014	Less than 3 years in current department or agency	12	88	637
2014	3 to 10 years in current department or agency	15	85	1567
2014	11 to 20 years in current department or agency	12	88	779
2014	More than 20 years in current department or agency	10	90	428

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	83	17	171
2019	3 to 10 years in current department or agency	76	24	201
2019	11 to 20 years in current department or agency	77	23	114
2019	More than 20 years in current department or agency	83	17	51
2017	Less than 3 years in current department or agency	80	20	130
2017	3 to 10 years in current department or agency	76	24	248
2017	11 to 20 years in current department or agency	72	28	112
2017	More than 20 years in current department or agency	78	22	62
2014	Less than 3 years in current department or agency	73	27	79
2014	3 to 10 years in current department or agency	75	25	236
2014	11 to 20 years in current department or agency	69	31	96
2014	More than 20 years in current department or agency	61	39	44

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	32	6	9	4	1	1	81	14	138
2019	3 to 10 years in current department or agency	41	34	7	15	2	1	0	76	17	154
2019	11 to 20 years in current department or agency	40	32	10	9	8	1	0	73	17	88
2019	More than 20 years in current department or agency	46	36	7	5	2	0	3	85	8	42
2017	Less than 3 years in current department or agency	52	31	5	9	2	1	0	84	11	104
2017	3 to 10 years in current department or agency	53	32	5	8	2	1	0	86	9	188
2017	11 to 20 years in current department or agency	43	34	12	9	1	1	0	77	10	81
2017	More than 20 years in current department or agency	46	44	4	6	0	0	0	90	6	48
2014	Less than 3 years in current department or agency	47	36	2	7	2	2	5	89	9	57
2014	3 to 10 years in current department or agency	57	30	6	5	1	0	0	87	7	177
2014	11 to 20 years in current department or agency	49	32	7	3	3	3	3	86	7	67
2014	More than 20 years in current department or agency	41	37	7	0	3	3	9	88	4	27

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	27	22	12	17	2	0	20	80	1172
2019	3 to 10 years in current department or agency	17	33	23	13	11	2	0	18	82	1179
2019	11 to 20 years in current department or agency	18	36	23	10	9	2	1	19	81	770
2019	More than 20 years in current department or agency	33	34	18	8	4	3	1	34	66	328
2018	Less than 3 years in current department or agency	30	22	18	12	13	3	1	32	68	1269
2018	3 to 10 years in current department or agency	26	27	22	11	11	1	1	26	74	1262
2018	11 to 20 years in current department or agency	29	29	21	10	9	2	1	30	70	768
2018	More than 20 years in current department or agency	41	27	16	8	7	1	0	42	58	282
2017	Less than 3 years in current department or agency	30	22	19	12	9	6	3	32	68	1062
2017	3 to 10 years in current department or agency	36	28	17	8	6	5	0	38	62	1495
2017	11 to 20 years in current department or agency	39	29	17	7	3	5	1	41	59	876
2017	More than 20 years in current department or agency	49	24	14	6	5	3	0	50	50	390

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	71	29	934
2019	3 to 10 years in current department or agency	61	39	946
2019	11 to 20 years in current department or agency	54	46	601
2019	More than 20 years in current department or agency	50	50	210

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	925
2019	3 to 10 years in current department or agency	34	66	934
2019	11 to 20 years in current department or agency	36	64	593
2019	More than 20 years in current department or agency	39	61	206
2018	Less than 3 years in current department or agency	28	72	851
2018	3 to 10 years in current department or agency	25	75	907
2018	11 to 20 years in current department or agency	24	76	518
2018	More than 20 years in current department or agency	32	68	164

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	16	15	18	32	2	7	28	55	924
2019	3 to 10 years in current department or agency	7	16	20	18	29	2	8	26	53	933
2019	11 to 20 years in current department or agency	6	22	20	18	26	2	7	30	48	595
2019	More than 20 years in current department or agency	8	21	20	17	24	2	7	32	46	208
2018	Less than 3 years in current department or agency	11	18	16	18	28	3	6	32	50	853
2018	3 to 10 years in current department or agency	5	15	20	19	31	1	8	23	55	907
2018	11 to 20 years in current department or agency	5	14	20	18	30	2	10	22	55	525
2018	More than 20 years in current department or agency	6	20	16	18	28	1	10	30	52	164
2017	Less than 3 years in current department or agency	13	20	17	16	19	3	12	39	41	662
2017	3 to 10 years in current department or agency	6	18	18	19	23	2	13	29	50	869
2017	11 to 20 years in current department or agency	6	19	23	13	22	3	15	30	42	484
2017	More than 20 years in current department or agency	7	21	23	9	21	2	16	34	38	186

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	10	14	20	40	3	8	16	68	924
2019	3 to 10 years in current department or agency	4	10	18	16	39	2	11	16	63	934
2019	11 to 20 years in current department or agency	4	15	16	17	32	2	14	22	59	595
2019	More than 20 years in current department or agency	5	16	18	16	28	4	12	25	53	207
2018	Less than 3 years in current department or agency	5	12	15	18	42	2	7	18	65	853
2018	3 to 10 years in current department or agency	3	9	16	17	42	3	10	14	67	904
2018	11 to 20 years in current department or agency	4	8	17	19	39	2	12	14	67	523
2018	More than 20 years in current department or agency	4	15	19	13	36	3	10	22	57	166
2017	Less than 3 years in current department or agency	5	11	13	17	38	4	12	19	66	663
2017	3 to 10 years in current department or agency	3	11	16	16	34	3	17	18	62	869
2017	11 to 20 years in current department or agency	3	12	20	16	28	3	18	19	55	485
2017	More than 20 years in current department or agency	5	11	20	14	25	4	21	22	52	187

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	17	17	12	15	1	6	52	29	1158
2019	3 to 10 years in current department or agency	39	18	14	11	13	1	5	60	25	1164
2019	11 to 20 years in current department or agency	41	17	13	9	11	2	7	63	22	765
2019	More than 20 years in current department or agency	47	17	11	9	8	1	8	70	19	330
2018	Less than 3 years in current department or agency	39	16	15	10	10	2	8	62	22	1270
2018	3 to 10 years in current department or agency	42	16	14	9	10	1	7	63	22	1258
2018	11 to 20 years in current department or agency	44	14	13	8	11	1	9	64	21	765
2018	More than 20 years in current department or agency	47	15	11	12	9	0	7	67	22	282

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Transport Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment