2019 Public Service Employee Survey Results for Transport Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	39	5	7	2	85	10	243
2019	CR-04	46	38	3	10	3	84	13	182
2019	CR-05	46	42	12	0	0	88	0	50
2017	CR	45	39	6	8	1	84	10	289
2017	CR-04	46	40	6	7	2	86	9	231
2017	CR-05	42	34	8	16	0	76	16	50
2014	CR	45	42	2	8	3	87	11	314
2014	CR-04	45	40	2	9	3	85	13	252
2014	CR-05	44	52	2	0	2	96	2	48
2011	CR	53	38	2	5	2	91	7	422
2011	CR-04	54	36	2	5	2	91	7	338
2011	CR-05	43	50	4	3	0	93	3	70
2008	CR	53	38	3	6	1	91	7	380
2008	CR-04	54	36	3	6	1	90	7	313
2008	CR-05	48	46	0	6	0	94	6	52

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	68	19	7	3	2	0	2	89	5	245
2019	CR-04	69	17	7	3	2	0	2	88	5	184
2019	CR-05	62	30	4	4	0	0	0	92	4	50
2017	CR	66	22	6	4	1	1	1	90	5	289
2017	CR-04	69	20	5	4	1	1	0	90	5	231
2017	CR-05	50	32	12	2	0	0	4	85	2	50
2014	CR	63	22	6	5	2	0	2	87	7	315
2014	CR-04	66	20	5	6	2	0	2	88	7	253
2014	CR-05	50	31	10	6	2	0	0	81	8	48
2011	CR	68	21	4	5	2	0	0	90	7	422
2011	CR-04	70	21	3	4	1	0	1	92	5	338
2011	CR-05	59	23	6	11	1	0	0	81	13	70
2008	CR	67	20	7	3	3	0	1	88	6	379
2008	CR-04	67	20	7	3	3	0	1	87	6	312
2008	CR-05	69	21	8	0	2	0	0	90	2	52

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	30	10	8	3	80	11	244
2019	CR-04	48	27	13	9	4	74	13	184
2019	CR-05	63	31	2	4	0	94	4	49
2017	CR	44	38	5	10	3	82	13	288
2017	CR-04	43	37	5	11	4	80	15	230
2017	CR-05	50	40	4	4	2	90	6	50
2014	CR	47	34	5	8	7	81	14	315
2014	CR-04	45	32	6	9	8	78	16	253
2014	CR-05	52	44	0	2	2	96	4	48
2011	CR	44	41	5	8	3	85	11	421
2011	CR-04	44	41	5	7	3	85	10	337
2011	CR-05	43	43	1	9	4	86	13	70

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	40	15	12	4	0	70	16	244
2019	CR-04	31	38	15	11	5	1	69	16	183
2019	CR-05	26	50	8	16	0	0	76	16	50
2018	CR	27	44	11	14	5	0	71	19	241
2018	CR-04	26	43	11	15	4	0	69	20	184
2018	CR-05	31	46	6	10	6	0	77	17	48
2017	CR	27	44	12	9	8	0	71	17	289
2017	CR-04	27	44	11	10	8	0	71	18	231
2017	CR-05	26	44	14	6	10	0	70	16	50
2014	CR	32	39	11	10	7	1	71	18	315
2014	CR-04	34	38	10	10	7	1	72	18	253
2014	CR-05	23	44	17	10	4	2	68	15	48
2011	CR	29	39	11	14	6	0	69	20	419
2011	CR-04	29	38	10	16	7	1	68	23	335
2011	CR-05	33	43	19	4	1	0	76	6	70
2008	CR	33	39	11	11	4	1	73	16	380
2008	CR-04	33	39	10	12	5	1	73	17	313
2008	CR-05	35	42	13	10	0	0	77	10	52

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	36	11	5	1	0	82	7	243
2019	CR-04	45	35	12	7	2	0	80	8	183
2019	CR-05	51	39	8	2	0	0	90	2	49
2017	CR	43	38	10	6	3	0	81	9	288
2017	CR-04	43	36	11	6	4	0	79	10	230
2017	CR-05	48	42	4	6	0	0	90	6	50
2014	CR	44	37	9	6	3	1	81	10	314
2014	CR-04	44	35	10	6	4	0	80	10	252
2014	CR-05	48	39	6	6	0	0	88	6	48

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	25	10	8	4	0	0	78	12	243
2019	CR-04	51	23	13	9	5	0	1	73	14	182
2019	CR-05	60	32	4	4	0	0	0	92	4	50
2018	CR	48	30	13	4	4	0	0	79	8	241
2018	CR-04	46	29	14	5	5	1	1	76	10	184
2018	CR-05	52	33	13	2	0	0	0	85	2	48
2017	CR	50	30	11	4	3	0	0	81	8	288
2017	CR-04	48	31	12	6	3	0	0	79	9	230
2017	CR-05	60	28	10	0	2	0	0	88	2	50
2014	CR	46	29	12	5	6	1	2	77	11	313
2014	CR-04	47	28	11	5	7	1	2	77	12	251
2014	CR-05	31	42	17	8	2	0	0	73	10	48
2011	CR	49	28	9	9	4	1	1	78	13	422
2011	CR-04	46	29	9	10	4	1	1	77	14	338
2011	CR-05	57	27	6	7	3	0	0	84	10	70

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	38	14	9	2	0	76	11	245
2019	CR-04	36	36	15	10	3	0	72	13	184
2019	CR-05	44	42	12	2	0	0	86	2	50
2018	CR	34	36	16	6	8	0	70	14	237
2018	CR-04	32	32	18	8	10	0	65	18	182
2018	CR-05	41	46	13	0	0	0	87	0	46
2017	CR	33	41	13	8	6	0	74	13	289
2017	CR-04	30	41	15	8	6	0	71	14	231
2017	CR-05	40	44	6	8	2	0	84	10	50
2014	CR	37	34	13	8	7	0	71	16	315
2014	CR-04	37	32	13	9	9	0	70	18	253
2014	CR-05	29	44	19	6	2	0	73	8	48
2011	CR	32	39	12	10	6	0	71	16	422
2011	CR-04	30	40	12	11	6	0	70	17	338
2011	CR-05	39	34	11	9	7	0	73	16	70
2008	CR	35	36	12	8	7	1	72	16	378
2008	CR-04	35	35	13	8	8	1	71	16	311
2008	CR-05	38	42	6	12	2	0	81	13	52

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	31	18	7	7	0	68	14	245
2019	CR-04	36	31	17	7	9	1	67	16	184
2019	CR-05	36	34	22	6	2	0	70	8	50
2018	CR	32	32	17	12	7	0	64	20	241
2018	CR-04	31	30	18	12	9	0	61	21	184
2018	CR-05	35	38	15	10	2	0	73	13	48
2017	CR	31	32	15	12	9	0	64	22	289
2017	CR-04	28	33	15	13	10	0	62	23	231
2017	CR-05	38	32	14	12	4	0	70	16	50
2014	CR	33	29	15	11	11	1	62	22	315
2014	CR-04	33	29	15	11	11	1	62	22	253
2014	CR-05	27	33	19	12	8	0	61	21	48
2011	CR	27	35	15	11	12	0	62	23	422
2011	CR-04	27	34	14	11	14	0	61	25	338
2011	CR-05	29	39	17	11	4	0	67	16	70

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	41	13	7	3	77	10	242
2019	CR-04	34	41	13	7	4	76	12	181
2019	CR-05	40	42	12	6	0	82	6	50
2018	CR	34	39	18	6	4	72	10	241
2018	CR-04	30	37	21	7	5	67	12	184
2018	CR-05	44	44	10	2	0	88	2	48
2017	CR	31	44	13	8	3	75	12	289
2017	CR-04	30	44	14	8	4	74	13	231
2017	CR-05	40	40	10	10	0	80	10	50

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	38	11	1	2	0	0	85	4	244
2019	CR-04	46	37	13	1	3	0	1	84	4	183
2019	CR-05	44	46	6	4	0	0	0	90	4	50
2018	CR	41	47	8	3	1	0	0	88	5	239
2018	CR-04	37	48	9	4	2	0	0	85	6	183
2018	CR-05	54	42	2	0	0	2	0	98	0	48
2017	CR	38	43	9	6	4	0	0	81	10	288
2017	CR-04	37	42	9	8	4	0	0	79	12	231
2017	CR-05	41	47	10	0	2	0	0	88	2	49
2014	CR	40	40	11	6	3	0	0	80	9	315
2014	CR-04	40	41	9	7	3	0	0	81	10	253
2014	CR-05	38	37	17	6	0	2	0	77	6	48
2011	CR	39	44	9	5	3	0	0	83	8	422
2011	CR-04	38	43	9	7	3	0	0	82	9	338
2011	CR-05	36	53	10	0	1	0	0	89	1	70
2008	CR	45	37	9	7	2	0	1	82	9	380
2008	CR-04	45	37	8	7	2	0	1	83	9	313
2008	CR-05	44	35	12	10	0	0	0	79	10	52

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	36	15	8	6	72	14	243
2019	CR-04	35	34	16	8	7	69	15	183
2019	CR-05	37	47	6	10	0	84	10	49
2018	CR	32	36	15	10	7	68	17	240
2018	CR-04	29	35	16	10	9	64	20	183
2018	CR-05	42	40	10	8	0	81	8	48
2017	CR	31	37	13	8	11	68	19	288
2017	CR-04	29	36	14	8	12	65	21	231
2017	CR-05	39	39	10	8	4	77	12	49

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	34	12	2	1	85	3	241
2019	CR-04	49	34	14	2	2	82	4	181
2019	CR-05	57	37	6	0	0	94	0	49
2018	CR	49	32	14	3	3	81	5	240
2018	CR-04	46	32	16	3	3	78	6	183
2018	CR-05	56	33	8	2	0	90	2	48
2017	CR	48	34	11	4	2	82	7	289
2017	CR-04	47	34	12	5	3	81	8	231
2017	CR-05	52	34	10	4	0	86	4	50
2014	CR	62	28	7	1	2	90	3	315
2014	CR-04	62	27	7	1	2	90	3	253
2014	CR-05	54	33	10	2	0	88	2	48
2011	CR	56	31	9	3	1	87	4	421
2011	CR-04	56	30	9	3	2	86	5	337
2011	CR-05	54	36	7	3	0	90	3	70

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	35	19	7	7	0	0	67	14	243
2019	CR-04	31	32	20	9	8	0	1	63	17	183
2019	CR-05	39	39	18	4	0	0	0	78	4	49
2018	CR	29	36	18	10	8	0	0	65	18	240
2018	CR-04	27	33	19	11	9	0	0	61	21	183
2018	CR-05	33	46	13	4	2	2	0	81	6	48
2017	CR	29	34	16	14	5	1	1	64	20	289
2017	CR-04	28	33	17	15	6	0	1	62	21	231
2017	CR-05	36	34	12	12	2	2	2	73	15	50
2014	CR	25	36	13	11	13	0	1	63	24	315
2014	CR-04	26	36	13	11	13	0	2	63	24	253
2014	CR-05	19	42	15	10	15	0	0	61	25	48
2011	CR	28	41	14	10	7	0	0	70	17	421
2011	CR-04	28	41	13	10	7	0	0	69	18	337
2011	CR-05	29	46	13	7	6	0	0	74	13	70

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	32	16	10	4	1	69	14	245
2019	CR-04	35	28	18	11	5	2	65	17	184
2019	CR-05	36	44	12	8	0	0	80	8	50
2018	CR	37	30	18	8	6	0	67	14	238
2018	CR-04	34	29	21	9	7	0	63	16	182
2018	CR-05	50	35	4	8	2	0	85	10	48
2017	CR	35	32	16	10	5	1	69	15	287
2017	CR-04	34	32	16	11	6	1	66	18	229
2017	CR-05	42	36	16	2	2	2	79	4	50
2014	CR	33	33	17	8	9	1	66	17	315
2014	CR-04	33	31	18	7	10	1	64	18	253
2014	CR-05	29	46	12	12	0	0	75	12	48

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	36	12	9	5	0	0	74	14	236
2019	CR-04	36	33	14	11	6	0	0	69	17	177
2019	CR-05	45	45	4	6	0	0	0	90	6	49
2018	CR	35	37	13	10	5	0	0	72	15	239
2018	CR-04	33	36	16	10	6	0	0	68	16	183
2018	CR-05	40	43	6	9	2	0	0	83	11	47
2017	CR	36	37	14	7	5	0	0	74	12	289
2017	CR-04	34	38	13	7	6	0	0	73	14	231
2017	CR-05	46	28	18	6	0	0	2	75	6	50
2014	CR	36	37	13	8	5	0	1	74	12	315
2014	CR-04	38	35	12	8	6	0	1	74	14	253
2014	CR-05	25	46	21	8	0	0	0	71	8	48
2011	CR	39	39	11	5	4	1	0	80	9	421
2011	CR-04	39	38	12	5	4	1	0	79	9	337
2011	CR-05	37	47	6	7	3	0	0	84	10	70

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	34	12	5	3	0	0	80	7	243
2019	CR-04	45	31	14	6	4	0	0	76	10	182
2019	CR-05	48	44	8	0	0	0	0	92	0	50
2018	CR	42	35	13	6	4	0	0	78	10	241
2018	CR-04	39	32	16	8	5	0	1	71	13	184
2018	CR-05	50	50	0	0	0	0	0	100	0	48
2017	CR	42	38	9	6	6	0	0	80	12	289
2017	CR-04	40	37	10	7	6	0	0	77	13	231
2017	CR-05	52	40	2	4	2	0	0	92	6	50
2014	CR	43	32	15	4	5	1	1	76	9	314
2014	CR-04	41	34	15	4	5	1	0	76	9	253
2014	CR-05	47	28	15	4	6	0	0	75	11	47
2011	CR	41	39	9	7	4	0	0	80	11	421
2011	CR-04	39	40	9	8	4	0	0	79	12	337
2011	CR-05	49	36	7	6	3	0	0	84	9	70
2008	CR	43	37	8	7	5	0	0	80	12	380
2008	CR-04	42	38	8	6	5	0	0	80	12	313
2008	CR-05	52	29	12	8	0	0	0	81	8	52

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	31	14	4	1	0	0	81	5	245
2019	CR-04	49	28	16	4	2	1	0	78	6	184
2019	CR-05	52	40	4	2	0	0	2	94	2	50
2018	CR	44	31	16	5	4	0	0	76	8	240
2018	CR-04	46	29	14	5	4	1	1	76	9	184
2018	CR-05	32	36	26	2	4	0	0	68	6	47
2017	CR	42	40	10	5	2	1	1	83	7	288
2017	CR-04	41	40	11	4	2	1	1	82	6	230
2017	CR-05	38	44	8	8	2	0	0	82	10	50
2014	CR	42	34	13	5	3	1	2	78	8	314
2014	CR-04	43	34	13	5	2	0	2	79	8	252
2014	CR-05	31	42	15	4	6	2	0	75	11	48
2011	CR	45	35	14	5	2	0	0	80	7	422
2011	CR-04	46	34	13	4	3	0	0	80	7	338
2011	CR-05	37	41	16	6	0	0	0	79	6	70
2008	CR	36	38	17	6	2	0	1	75	8	380
2008	CR-04	36	38	18	5	2	0	1	74	8	313
2008	CR-05	37	38	13	6	4	0	2	76	10	52

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	4	20	32	27	12	2	3	41	25	245
2019	CR-04	5	18	32	28	13	2	3	42	24	184
2019	CR-05	2	24	34	24	10	4	2	36	28	50
2018	CR	8	20	36	21	12	1	3	34	29	239
2018	CR-04	9	19	35	21	11	2	3	34	30	184
2018	CR-05	2	26	39	22	9	0	2	31	29	46
2017	CR	8	17	32	21	14	3	5	38	28	285
2017	CR-04	7	18	30	21	15	4	4	39	28	228
2017	CR-05	12	16	34	22	12	0	4	35	29	50
2014	CR	8	23	32	21	10	2	4	33	33	314
2014	CR-04	8	22	32	21	11	3	4	34	32	252
2014	CR-05	10	31	39	13	2	0	4	15	43	48
2011	CR	7	18	32	23	14	1	6	39	27	416
2011	CR-04	8	17	31	22	16	1	6	40	27	333
2011	CR-05	3	22	36	28	7	1	3	36	26	69
2008	CR	5	21	35	22	11	1	4	35	28	378
2008	CR-04	5	21	36	22	11	2	4	34	28	311
2008	CR-05	4	17	31	31	13	0	4	46	22	52

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	7	16	21	25	24	4	3	53	25	245
2019	CR-04	7	17	20	26	24	3	4	53	26	184
2019	CR-05	6	14	24	22	26	6	2	52	22	50
2018	CR	8	17	24	26	19	4	3	47	27	237
2018	CR-04	9	18	25	24	17	4	3	44	29	181
2018	CR-05	6	13	23	34	21	2	0	57	20	47
2017	CR	13	15	27	19	18	3	6	40	31	281
2017	CR-04	14	12	27	21	17	3	5	41	29	225
2017	CR-05	11	23	21	10	25	4	6	39	37	48
2014	CR	9	15	27	23	15	4	7	42	28	312
2014	CR-04	11	16	25	21	16	4	6	41	31	250
2014	CR-05	0	17	33	29	8	6	6	43	19	48
2011	CR	8	14	25	25	19	2	7	49	24	418
2011	CR-04	10	13	25	24	20	2	7	48	25	334
2011	CR-05	4	14	24	34	17	1	4	55	20	70
2008	CR	6	16	28	22	18	3	6	44	25	379
2008	CR-04	7	17	28	22	18	3	5	43	26	312
2008	CR-05	2	13	29	23	23	0	10	51	17	52

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	17	32	23	12	2	4	38	28	242
2019	CR-04	7	17	32	25	12	2	4	40	26	181
2019	CR-05	18	14	34	22	8	2	2	31	33	50
2018	CR	10	18	32	20	13	3	3	35	30	240
2018	CR-04	10	18	32	20	12	4	3	35	31	183
2018	CR-05	10	21	33	19	13	2	2	33	33	48
2017	CR	13	17	27	20	13	4	6	37	33	285
2017	CR-04	12	16	28	21	11	4	7	37	32	228
2017	CR-05	16	20	18	12	25	4	4	40	40	49
2014	CR	13	20	28	19	9	4	7	32	37	315
2014	CR-04	13	20	28	20	9	4	6	32	36	253
2014	CR-05	15	25	29	8	6	4	12	17	47	48
2011	CR	8	21	30	19	16	1	6	37	30	418
2011	CR-04	8	19	28	20	17	1	7	40	29	334
2011	CR-05	7	29	36	19	6	1	3	25	37	70
2008	CR	7	17	30	23	12	4	8	39	27	379
2008	CR-04	7	16	29	24	13	4	7	41	26	312
2008	CR-05	4	21	33	17	12	2	12	33	29	52

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	3	7	27	33	26	0	4	61	10	243
2019	CR-04	3	5	26	32	28	1	4	64	9	182
2019	CR-05	4	10	32	32	20	0	2	53	14	50
2018	CR	2	7	27	39	20	2	3	62	9	239
2018	CR-04	2	6	27	36	22	3	3	62	9	182
2018	CR-05	0	10	29	46	10	0	4	59	11	48
2017	CR	4	7	26	29	25	2	6	59	13	283
2017	CR-04	4	7	25	29	26	2	7	61	12	227
2017	CR-05	2	12	35	26	22	0	2	50	15	49
2014	CR	5	12	23	35	16	2	7	56	19	313
2014	CR-04	5	13	22	33	18	2	7	56	20	251
2014	CR-05	6	10	31	39	6	0	6	49	18	48
2011	CR	4	8	24	33	25	2	5	61	13	419
2011	CR-04	4	8	21	32	27	2	5	63	14	335
2011	CR-05	1	9	33	44	11	1	0	57	10	70
2008	CR	3	10	25	32	23	1	6	59	14	377
2008	CR-04	2	9	24	34	24	1	5	62	12	311
2008	CR-05	4	13	37	19	15	2	10	39	20	52

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	14	21	23	25	2	4	52	26	245
2019	CR-04	13	11	20	25	25	3	3	53	25	184
2019	CR-05	0	22	26	20	28	0	4	50	23	50
2018	CR	9	17	29	24	16	3	3	42	27	240
2018	CR-04	11	17	28	22	16	3	3	40	30	183
2018	CR-05	2	19	31	25	17	2	4	44	22	48
2017	CR	16	16	25	16	18	4	7	37	35	282
2017	CR-04	17	15	23	15	19	4	6	37	36	226
2017	CR-05	10	16	35	16	16	2	4	35	28	49
2014	CR	12	18	33	19	11	2	6	32	33	314
2014	CR-04	12	17	35	17	11	2	6	31	32	253
2014	CR-05	15	23	28	24	6	0	4	31	40	47
2011	CR	11	16	23	24	18	2	5	45	30	418
2011	CR-04	12	16	22	24	19	1	6	46	30	335
2011	CR-05	12	14	32	25	13	3	1	39	27	69
2008	CR	8	18	27	25	15	1	5	43	27	376
2008	CR-04	8	18	27	25	17	2	4	44	27	309
2008	CR-05	8	13	35	25	8	0	12	37	24	52

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	12	15	20	22	21	4	6	48	30	245
2019	CR-04	14	15	17	21	21	5	6	48	33	184
2019	CR-05	4	14	32	20	22	2	6	46	20	50
2018	CR	9	19	24	23	16	4	5	42	31	238
2018	CR-04	11	19	23	21	16	4	6	41	34	181
2018	CR-05	4	19	33	31	8	2	2	41	24	48
2017	CR	18	15	19	16	19	6	7	39	39	286
2017	CR-04	20	13	19	15	18	8	7	39	39	229
2017	CR-05	12	22	16	20	22	2	4	46	37	49
2014	CR	12	17	22	23	14	4	8	42	32	314
2014	CR-04	13	18	23	19	14	4	8	38	36	252
2014	CR-05	4	15	21	42	10	6	2	57	20	48
2011	CR	5	15	24	23	21	3	9	51	22	419
2011	CR-04	5	15	24	22	22	2	10	50	23	335
2011	CR-05	6	11	24	33	19	6	1	55	18	70
2008	CR	12	15	24	22	16	3	8	42	31	379
2008	CR-04	13	15	22	23	16	3	7	43	32	312
2008	CR-05	6	13	29	19	17	2	13	43	23	52

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	16	28	23	17	5	3	43	27	244
2019	CR-04	9	15	27	23	18	4	3	45	26	184
2019	CR-05	6	20	31	20	12	6	4	36	30	49
2018	CR	10	17	32	21	13	5	3	36	29	241
2018	CR-04	10	16	33	21	13	5	3	36	28	184
2018	CR-05	10	23	29	19	13	2	4	33	36	48
2017	CR	11	16	27	20	16	4	7	40	30	282
2017	CR-04	10	14	28	21	15	5	8	41	28	225
2017	CR-05	14	22	18	16	27	0	2	44	37	49
2014	CR	10	19	28	21	11	3	8	36	33	315
2014	CR-04	11	20	28	18	12	4	8	34	35	253
2014	CR-05	6	17	33	31	6	0	6	40	24	48

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	18	23	24	22	1	2	48	28	245
2019	CR-04	10	18	21	25	24	1	2	50	28	184
2019	CR-05	10	18	28	22	16	4	2	40	30	50

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	67	16	6	4	2	1	4	88	6	245
2019	CR-04	67	15	5	4	2	1	5	87	7	184
2019	CR-05	66	20	10	2	0	2	0	88	2	50
2017	CR	70	16	5	3	1	1	4	91	4	289
2017	CR-04	70	16	5	3	1	1	4	91	4	231
2017	CR-05	72	12	8	4	0	0	4	88	4	50
2014	CR	69	16	5	3	1	0	5	90	4	315
2014	CR-04	69	16	5	3	2	0	5	90	5	253
2014	CR-05	65	19	8	4	0	0	4	87	4	48
2011	CR	72	14	5	2	2	1	4	91	4	422
2011	CR-04	72	14	5	2	1	1	4	91	4	338
2011	CR-05	71	11	6	3	4	0	4	87	7	70
2008	CR	69	11	5	2	4	1	8	88	7	379
2008	CR-04	69	10	6	1	4	1	9	88	6	313
2008	CR-05	73	13	2	2	4	0	6	92	6	52

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	29	16	11	8	4	2	63	20	246
2019	CR-04	27	28	17	10	10	5	3	59	22	185
2019	CR-05	38	38	6	12	0	4	2	81	13	50
2018	CR	24	32	23	8	7	7	1	60	16	238
2018	CR-04	22	30	24	8	8	7	1	56	18	181
2018	CR-05	31	35	19	6	2	6	0	71	9	48
2017	CR	27	32	15	9	8	4	5	65	19	289
2017	CR-04	24	32	16	10	9	5	5	62	20	231
2017	CR-05	42	28	12	6	6	2	4	74	13	50
2014	CR	29	30	15	8	9	4	4	65	19	315
2014	CR-04	28	30	15	9	10	4	4	63	21	253
2014	CR-05	38	25	19	4	4	6	4	70	9	48

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	29	9	6	9	2	75	15	245
2019	CR-04	43	27	10	7	10	3	72	18	185
2019	CR-05	55	33	4	4	4	0	88	8	49
2018	CR	38	33	10	12	8	0	71	19	239
2018	CR-04	35	31	11	13	10	1	66	23	182
2018	CR-05	48	40	6	6	0	0	88	6	48
2017	CR	40	29	11	11	8	1	70	19	289
2017	CR-04	38	28	12	12	9	1	67	21	231
2017	CR-05	48	32	8	6	4	2	82	10	50
2014	CR	43	29	8	8	10	1	73	18	315
2014	CR-04	43	30	6	8	10	2	75	19	253
2014	CR-05	48	19	21	8	4	0	67	12	48

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	30	6	10	4	0	80	14	246
2019	CR-04	46	31	7	10	5	0	77	16	185
2019	CR-05	64	24	4	8	0	0	88	8	50
2018	CR	48	32	8	8	3	1	80	11	240
2018	CR-04	44	32	10	8	4	1	77	13	183
2018	CR-05	60	31	2	6	0	0	92	6	48
2017	CR	40	39	8	9	3	0	80	12	289
2017	CR-04	38	39	9	10	3	0	77	13	231
2017	CR-05	50	40	0	4	6	0	90	10	50
2014	CR	42	37	10	6	4	0	80	11	315
2014	CR-04	41	38	10	6	5	0	79	11	253
2014	CR-05	50	33	8	8	0	0	83	8	48

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	34	15	6	2	1	0	77	8	246
2019	CR-04	42	32	16	6	3	1	0	74	10	185
2019	CR-05	48	40	6	4	0	2	0	90	4	50
2018	CR	33	40	16	6	2	3	0	75	8	239
2018	CR-04	30	39	19	7	3	3	0	71	10	182
2018	CR-05	44	44	6	2	0	2	2	91	2	48

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	24	21	5	3	2	5	68	9	243
2019	CR-04	37	24	23	6	4	1	5	65	11	182
2019	CR-05	52	24	18	2	0	4	0	79	2	50

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	30	12	8	5	0	1	75	13	245
2019	CR-04	41	33	11	8	6	0	1	74	14	184
2019	CR-05	62	18	10	8	2	0	0	80	10	50
2018	CR	46	33	13	5	1	1	0	81	6	241
2018	CR-04	45	34	14	5	2	1	0	79	7	184
2018	CR-05	48	38	13	0	0	2	0	87	0	48
2017	CR	40	33	13	8	3	1	3	75	12	288
2017	CR-04	36	32	14	9	4	1	3	72	14	231
2017	CR-05	53	35	8	4	0	0	0	88	4	49
2014	CR	44	30	12	8	5	1	0	75	13	315
2014	CR-04	43	32	11	7	6	1	0	76	13	253
2014	CR-05	44	27	15	12	2	0	0	71	15	48
2011	CR	36	35	11	12	6	1	0	71	18	422
2011	CR-04	34	36	11	12	7	0	0	70	19	338
2011	CR-05	44	31	10	10	4	0	0	76	14	70
2008	CR	32	33	15	10	10	0	1	65	20	379
2008	CR-04	31	34	13	10	11	0	1	66	21	312
2008	CR-05	40	27	17	10	6	0	0	67	15	52

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	27	10	5	4	1	2	80	9	243
2019	CR-04	46	29	10	7	5	1	2	78	12	182
2019	CR-05	64	20	12	2	0	2	0	86	2	50
2018	CR	47	30	10	5	3	4	1	82	7	240
2018	CR-04	43	33	11	6	3	3	1	79	10	183
2018	CR-05	58	25	8	0	0	8	0	91	0	48
2017	CR	43	31	14	4	3	3	1	78	8	289
2017	CR-04	40	33	14	5	4	3	2	76	9	231
2017	CR-05	52	24	14	4	0	6	0	81	4	50
2014	CR	49	29	11	2	6	3	1	80	9	315
2014	CR-04	49	28	11	2	7	3	1	80	9	253
2014	CR-05	50	31	12	2	2	2	0	83	4	48
2011	CR	44	26	12	9	5	2	1	73	15	421
2011	CR-04	43	27	12	9	7	2	1	72	16	337
2011	CR-05	50	26	13	9	0	3	0	78	9	70
2008	CR	36	30	12	9	9	3	1	68	19	379
2008	CR-04	36	29	14	9	8	4	1	68	18	312
2008	CR-05	40	27	8	12	8	4	2	71	20	52

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	32	13	4	5	0	1	78	9	244
2019	CR-04	43	33	12	4	7	0	1	77	11	183
2019	CR-05	54	26	16	4	0	0	0	80	4	50
2018	CR	46	32	13	5	2	2	1	80	7	241
2018	CR-04	43	32	13	7	2	2	1	78	9	184
2018	CR-05	54	31	13	0	0	2	0	87	0	48
2017	CR	43	30	14	6	4	0	1	75	11	289
2017	CR-04	41	31	16	6	5	0	2	73	11	231
2017	CR-05	48	34	10	8	0	0	0	82	8	50
2014	CR	47	30	11	4	6	1	1	79	10	315
2014	CR-04	46	31	11	4	7	1	1	78	11	253
2014	CR-05	52	29	15	2	2	0	0	81	4	48
2011	CR	40	32	11	9	8	1	0	72	17	420
2011	CR-04	39	31	10	10	10	1	0	70	20	336
2011	CR-05	44	39	14	3	0	0	0	83	3	70
2008	CR	36	28	12	12	11	1	0	65	23	379
2008	CR-04	35	29	13	13	10	1	0	64	23	312
2008	CR-05	42	31	12	8	8	0	0	73	15	52

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	79	10	3	2	3	0	2	92	5	243
2019	CR-04	77	11	3	2	3	1	3	91	5	182
2019	CR-05	86	8	4	2	0	0	0	94	2	50
2017	CR	78	14	3	0	2	0	2	94	2	289
2017	CR-04	77	14	3	0	2	0	3	94	2	231
2017	CR-05	78	16	4	0	2	0	0	94	2	50
2014	CR	80	13	3	1	1	0	2	95	2	315
2014	CR-04	79	13	3	1	2	0	2	94	2	253
2014	CR-05	81	12	4	2	0	0	0	94	2	48
2011	CR	77	12	3	0	2	1	4	94	3	422
2011	CR-04	77	13	3	0	3	1	4	94	3	338
2011	CR-05	80	9	1	1	1	0	7	95	3	70
2008	CR	77	11	1	1	2	0	8	95	3	379
2008	CR-04	79	9	2	1	2	0	8	95	3	312
2008	CR-05	71	17	0	2	2	0	8	96	4	52

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	15	11	6	7	2	4	75	14	246
2019	CR-04	52	16	10	6	9	2	4	73	16	185
2019	CR-05	64	12	12	8	0	2	2	79	8	50
2017	CR	53	22	8	3	4	3	7	83	8	288
2017	CR-04	51	23	8	3	4	3	7	83	8	230
2017	CR-05	60	20	8	4	2	2	4	85	7	50
2014	CR	52	25	8	4	5	1	4	82	9	315
2014	CR-04	52	26	8	3	6	1	4	83	9	253
2014	CR-05	50	21	10	6	4	2	6	77	11	48
2011	CR	44	24	8	8	9	3	4	73	18	422
2011	CR-04	42	25	9	7	10	3	4	72	18	338
2011	CR-05	50	21	6	11	6	1	4	76	18	70

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	62	20	9	3	5	0	0	83	8	245
2019	CR-04	60	20	10	3	6	0	1	81	9	184
2019	CR-05	70	20	4	4	2	0	0	90	6	50
2018	CR	56	26	10	3	3	2	0	84	6	239
2018	CR-04	53	28	11	3	4	2	1	82	7	184
2018	CR-05	63	26	9	0	0	2	0	91	0	46
2017	CR	54	26	11	1	5	3	1	83	6	289
2017	CR-04	52	26	12	1	6	3	1	81	7	231
2017	CR-05	64	24	8	0	2	2	0	90	2	50

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	24	10	5	4	0	0	81	9	245
2019	CR-04	54	24	11	5	6	0	0	78	11	184
2019	CR-05	66	24	4	6	0	0	0	90	6	50
2018	CR	48	33	13	4	2	0	0	81	6	240
2018	CR-04	44	33	15	5	2	0	1	77	7	183
2018	CR-05	56	38	6	0	0	0	0	94	0	48
2017	CR	52	25	12	4	6	1	0	78	10	288
2017	CR-04	49	25	13	5	6	1	0	75	11	231
2017	CR-05	63	24	6	2	4	0	0	88	6	49
2014	CR	54	25	12	3	5	1	1	80	8	315
2014	CR-04	54	25	11	3	6	1	1	80	9	253
2014	CR-05	48	27	19	6	0	0	0	75	6	48

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	26	17	5	6	5	0	71	11	244
2019	CR-04	40	26	17	4	7	5	1	70	12	184
2019	CR-05	44	28	16	4	2	6	0	77	6	50
2018	CR	38	29	18	7	4	3	0	69	12	241
2018	CR-04	34	30	19	8	4	4	1	68	13	184
2018	CR-05	48	25	15	6	4	2	0	74	11	48
2017	CR	31	31	16	6	6	10	1	69	13	288
2017	CR-04	31	29	16	6	6	10	1	68	14	230
2017	CR-05	30	42	12	4	4	8	0	78	9	50
2014	CR	27	36	18	7	5	7	1	67	13	314
2014	CR-04	28	34	19	6	6	6	1	67	13	252
2014	CR-05	23	44	17	10	0	6	0	71	11	48
2011	CR	21	33	20	10	8	7	0	58	20	421
2011	CR-04	20	32	19	12	9	8	0	57	22	338
2011	CR-05	22	39	23	7	3	6	0	65	11	69

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	29	15	8	7	2	1	69	16	245
2019	CR-04	36	28	15	8	9	3	1	68	17	184
2019	CR-05	42	34	12	8	4	0	0	76	12	50
2018	CR	34	32	16	10	6	3	0	67	16	240
2018	CR-04	29	34	17	10	7	3	0	65	17	183
2018	CR-05	48	27	8	8	4	2	2	78	13	48
2017	CR	28	32	17	9	9	4	0	64	19	289
2017	CR-04	28	32	17	9	9	4	0	63	19	231
2017	CR-05	30	32	16	8	8	6	0	66	17	50
2014	CR	28	31	21	10	8	2	1	60	18	315
2014	CR-04	29	31	20	9	8	2	1	62	18	253
2014	CR-05	19	38	27	8	6	2	0	58	15	48
2011	CR	24	33	18	12	9	3	0	59	22	422
2011	CR-04	23	32	17	13	11	3	1	58	24	338
2011	CR-05	21	41	23	10	3	1	0	64	13	70
2008	CR	26	32	16	11	10	5	0	61	22	377
2008	CR-04	26	32	16	13	9	4	0	61	22	311
2008	CR-05	33	29	19	4	10	6	0	65	14	52

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	31	20	4	8	7	1	65	13	245
2019	CR-04	27	29	19	6	9	8	1	62	17	184
2019	CR-05	36	34	20	0	4	6	0	74	4	50
2018	CR	26	30	21	11	6	6	0	60	18	241
2018	CR-04	22	32	20	13	7	7	0	58	21	184
2018	CR-05	38	29	21	8	2	2	0	68	11	48
2017	CR	22	28	22	12	7	8	1	55	21	289
2017	CR-04	21	27	23	12	7	8	1	53	21	231
2017	CR-05	26	30	18	10	8	8	0	61	20	50
2014	CR	23	29	21	13	7	6	1	55	22	314
2014	CR-04	23	29	19	14	8	6	1	56	23	252
2014	CR-05	19	34	29	10	4	4	0	54	15	48
2011	CR	16	30	21	14	9	9	0	51	25	422
2011	CR-04	15	30	21	14	10	9	1	50	27	338
2011	CR-05	20	31	24	16	1	7	0	55	18	70
2008	CR	18	29	19	16	9	9	0	52	27	377
2008	CR-04	18	30	19	15	9	8	0	53	26	311
2008	CR-05	20	27	14	22	8	10	0	52	33	51

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	33	18	9	8	4	0	63	18	245
2019	CR-04	26	33	18	9	10	4	1	61	19	184
2019	CR-05	32	30	18	14	4	2	0	63	18	50
2018	CR	21	38	16	14	8	3	0	61	23	240
2018	CR-04	17	39	16	15	10	2	1	58	25	184
2018	CR-05	34	32	13	11	4	6	0	70	16	47
2017	CR	22	31	21	11	8	7	0	57	20	289
2017	CR-04	19	31	22	9	9	8	0	55	20	231
2017	CR-05	32	30	16	16	4	2	0	63	21	50
2014	CR	20	33	17	12	12	4	1	56	26	315
2014	CR-04	21	33	16	13	13	4	1	56	27	253
2014	CR-05	15	40	27	6	10	2	0	55	17	48
2011	CR	19	31	18	18	10	5	0	53	29	422
2011	CR-04	17	31	17	18	12	4	0	51	31	338
2011	CR-05	23	34	19	16	3	6	0	61	20	70
2008	CR	17	40	15	15	11	3	0	58	26	378
2008	CR-04	16	41	14	14	12	2	0	59	27	311
2008	CR-05	23	27	21	19	4	6	0	53	24	52

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	16	11	7	5	14	5	71	15	244
2019	CR-04	37	14	12	8	6	17	6	66	18	183
2019	CR-05	56	22	8	0	4	6	4	87	4	50

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	41	17	7	2	2	0	74	8	244
2019	CR-04	29	43	16	7	2	3	1	74	9	184
2019	CR-05	35	39	18	8	0	0	0	73	8	49
2018	CR	28	42	19	6	3	3	0	72	9	240
2018	CR-04	25	40	22	7	3	3	0	67	10	183
2018	CR-05	40	48	8	2	2	0	0	88	4	48
2017	CR	28	39	18	8	3	4	0	70	12	287
2017	CR-04	25	39	19	9	3	4	0	67	13	229
2017	CR-05	46	36	12	6	0	0	0	82	6	50
2014	CR	29	37	20	6	5	2	1	68	11	315
2014	CR-04	28	38	19	6	6	2	0	68	12	253
2014	CR-05	27	42	23	4	2	0	2	70	6	48
2011	CR	25	40	18	8	5	4	0	68	13	420
2011	CR-04	24	38	21	8	4	4	0	65	13	336
2011	CR-05	26	53	7	9	3	3	0	81	12	70

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	23	38	17	13	6	3	1	63	19	244
2019	CR-04	19	37	19	14	7	3	1	58	22	183
2019	CR-05	36	38	12	10	2	2	0	76	12	50

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	31	15	10	6	2	1	68	16	246
2019	CR-04	33	30	15	11	7	3	2	66	19	185
2019	CR-05	40	36	14	6	4	0	0	76	10	50
2018	CR	33	39	16	6	3	3	1	74	9	240
2018	CR-04	31	36	19	7	4	2	2	69	11	183
2018	CR-05	33	50	8	4	0	4	0	87	4	48
2017	CR	34	33	18	8	3	5	0	70	11	287
2017	CR-04	31	31	20	8	3	5	0	66	12	229
2017	CR-05	44	38	8	6	2	2	0	83	8	50
2014	CR	38	34	9	8	5	5	1	77	13	315
2014	CR-04	38	34	10	7	5	6	1	76	13	253
2014	CR-05	34	39	8	8	2	6	2	80	11	48
2011	CR	33	33	13	9	6	4	2	70	16	421
2011	CR-04	32	33	13	9	7	4	2	70	16	337
2011	CR-05	37	36	13	10	3	1	0	74	13	70
2008	CR	31	35	13	7	7	4	2	71	15	377
2008	CR-04	29	36	14	7	8	4	2	70	16	310
2008	CR-05	40	33	13	6	2	6	0	78	8	52

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	33	15	8	4	2	71	13	246
2019	CR-04	35	32	17	9	5	2	68	14	185
2019	CR-05	44	36	12	4	4	0	80	8	50
2018	CR	31	38	18	7	3	2	71	10	239
2018	CR-04	30	36	21	8	4	2	67	12	183
2018	CR-05	32	49	13	4	0	2	83	4	47

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	22	21	9	9	10	2	56	19	245
2019	CR-04	26	22	21	9	10	10	3	54	22	184
2019	CR-05	32	24	22	8	4	10	0	62	13	50
2018	CR	21	25	24	8	13	9	1	50	23	240
2018	CR-04	21	22	23	7	16	9	1	48	26	183
2018	CR-05	23	29	27	8	4	8	0	57	14	48
2017	CR	20	27	21	11	8	10	3	54	22	286
2017	CR-04	18	26	21	12	9	11	3	51	24	228
2017	CR-05	26	30	20	6	6	8	4	63	14	50
2014	CR	18	23	23	11	13	10	2	47	27	315
2014	CR-04	17	22	23	12	13	11	2	45	29	253
2014	CR-05	21	29	29	6	4	8	2	56	12	48
2011	CR	15	22	18	13	16	14	2	44	35	422
2011	CR-04	15	22	17	13	17	14	2	44	36	338
2011	CR-05	13	24	24	13	11	10	4	43	28	70

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	27	16	11	9	6	0	62	21	245
2019	CR-04	29	26	17	10	11	6	1	59	23	184
2019	CR-05	38	28	12	14	2	6	0	70	17	50
2018	CR	27	34	14	12	10	3	0	63	23	239
2018	CR-04	26	31	15	12	13	2	1	59	25	182
2018	CR-05	27	44	10	10	4	4	0	74	15	48
2017	CR	25	29	16	14	9	5	2	58	25	287
2017	CR-04	25	29	16	13	11	5	2	57	26	230
2017	CR-05	29	31	20	16	2	2	0	61	19	49
2014	CR	29	30	17	11	10	2	1	61	22	315
2014	CR-04	29	28	16	13	9	2	1	60	23	253
2014	CR-05	23	38	21	4	12	2	0	62	17	48
2011	CR	26	30	13	15	13	3	0	57	29	420
2011	CR-04	25	29	11	16	16	3	0	56	33	336
2011	CR-05	21	37	21	14	4	1	0	59	19	70
2008	CR	25	34	15	13	9	2	1	62	23	380
2008	CR-04	25	35	14	13	10	3	1	62	24	313
2008	CR-05	29	31	19	15	2	2	2	62	18	52

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	24	19	12	16	6	2	49	30	246
2019	CR-04	21	23	18	12	17	6	3	48	32	185
2019	CR-05	22	30	20	12	12	4	0	54	25	50
2018	CR	19	29	20	10	17	4	1	50	29	239
2018	CR-04	19	26	21	10	20	3	1	47	32	182
2018	CR-05	19	38	17	15	4	6	2	61	20	48
2017	CR	20	23	14	19	19	2	5	45	40	284
2017	CR-04	18	21	14	19	22	1	5	42	43	226
2017	CR-05	26	30	16	14	8	4	2	59	24	50
2014	CR	17	19	16	16	24	4	4	39	44	315
2014	CR-04	17	20	15	17	25	4	2	39	45	253
2014	CR-05	15	15	23	17	19	4	8	34	40	48
2011	CR	11	22	13	20	28	3	3	35	51	420
2011	CR-04	11	22	13	19	30	2	3	34	52	336
2011	CR-05	14	21	13	24	19	3	6	39	47	70
2008	CR	10	26	18	14	27	2	2	38	43	379
2008	CR-04	11	26	17	14	28	2	2	38	44	312
2008	CR-05	8	31	23	17	15	2	4	41	35	52

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	62	21	7	2	2	0	5	88	4	242
2019	CR-04	63	21	8	1	2	1	5	89	3	182
2019	CR-05	59	24	4	6	2	0	4	87	9	49

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	13	3	5	4	3	15	86	11	244
2019	CR-04	58	13	3	5	4	3	14	86	11	183
2019	CR-05	58	10	0	6	4	6	16	87	13	50

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	21	16	10	4	5	4	67	15	244
2019	CR-04	41	19	15	11	4	4	5	66	17	183
2019	CR-05	40	26	14	8	4	6	2	72	13	50

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	20	15	9	9	4	4	64	20	244
2019	CR-04	40	17	16	10	8	4	4	63	20	183
2019	CR-05	34	30	6	8	14	4	4	70	24	50

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	19	17	15	11	3	5	53	28	244
2019	CR-04	28	19	17	15	13	3	5	51	30	183
2019	CR-05	36	22	12	16	8	4	2	62	26	50

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	23	11	4	2	5	7	81	7	243
2019	CR-04	48	21	10	5	2	5	7	80	8	182
2019	CR-05	52	24	12	2	2	2	6	83	4	50

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	10	6	3	5	5	5	85	9	244
2019	CR-04	65	9	7	3	7	5	5	82	10	183
2019	CR-05	68	12	2	6	0	6	6	91	7	50

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	10	2	3	2	3	9	92	6	241
2019	CR-04	71	11	2	2	2	2	10	93	5	180
2019	CR-05	70	8	4	6	2	4	6	87	9	50

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	36	22	7	5	5	2	64	12	246
2019	CR-04	24	33	24	6	6	5	2	61	13	185
2019	CR-05	24	46	14	8	2	6	0	74	11	50
2018	CR	24	35	22	10	3	5	1	62	14	237
2018	CR-04	22	32	24	11	4	5	1	58	16	182
2018	CR-05	28	43	15	4	0	7	2	79	5	46
2017	CR	24	32	22	9	6	5	1	60	16	289
2017	CR-04	21	33	24	9	6	5	1	58	17	231
2017	CR-05	36	34	16	4	4	6	0	74	9	50

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	32	11	4	5	2	0	80	9	246
2019	CR-04	44	30	12	5	6	3	1	77	11	185
2019	CR-05	52	38	8	0	2	0	0	90	2	50
2018	CR	43	33	14	5	2	3	0	79	7	242
2018	CR-04	40	32	15	6	3	4	1	75	9	185
2018	CR-05	52	40	6	0	0	2	0	94	0	48
2017	CR	39	39	14	3	2	2	0	80	6	289
2017	CR-04	37	39	15	4	2	3	0	78	7	231
2017	CR-05	48	40	8	0	2	2	0	90	2	50
2014	CR	43	37	10	5	2	3	0	83	8	315
2014	CR-04	42	35	10	6	2	4	0	81	9	253
2014	CR-05	42	48	8	0	0	2	0	92	0	48
2011	CR	32	38	13	8	4	4	0	74	12	422
2011	CR-04	32	36	13	9	5	5	0	72	14	338
2011	CR-05	33	46	14	6	0	1	0	80	6	70

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	25	18	4	2	3	1	76	6	243
2019	CR-04	46	23	19	5	3	3	1	72	8	182
2019	CR-05	54	30	14	0	0	2	0	86	0	50
2018	CR	40	34	17	5	1	3	1	77	6	241
2018	CR-04	39	32	18	6	2	2	1	73	8	184
2018	CR-05	44	44	8	0	0	4	0	91	0	48
2017	CR	40	32	15	4	3	5	1	76	8	289
2017	CR-04	38	31	16	4	4	5	1	74	9	231
2017	CR-05	44	38	8	2	2	6	0	87	4	50
2014	CR	44	30	15	3	3	4	1	78	7	315
2014	CR-04	44	30	14	4	3	3	1	78	7	253
2014	CR-05	39	31	19	2	2	6	0	76	4	48

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	28	7	3	5	0	1	85	8	246
2019	CR-04	53	29	8	3	7	0	1	83	10	185
2019	CR-05	68	26	2	4	0	0	0	94	4	50
2018	CR	51	33	12	3	1	1	0	84	4	239
2018	CR-04	47	33	14	4	1	1	0	81	5	183
2018	CR-05	60	33	2	2	0	2	0	96	2	48
2017	CR	49	33	9	6	3	0	0	82	9	289
2017	CR-04	46	34	10	6	3	0	0	80	10	231
2017	CR-05	62	28	4	4	2	0	0	90	6	50
2014	CR	51	33	8	5	3	1	0	84	8	315
2014	CR-04	49	33	9	6	3	1	0	82	9	253
2014	CR-05	61	35	4	0	0	0	0	96	0	48
2011	CR	43	36	11	6	3	0	0	80	10	421
2011	CR-04	42	34	12	7	4	1	0	77	11	337
2011	CR-05	47	43	7	3	0	0	0	90	3	70
2008	CR	38	38	11	8	5	0	0	76	13	379
2008	CR-04	39	37	11	9	5	0	0	76	13	312
2008	CR-05	40	40	12	8	0	0	0	81	8	52

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	27	11	4	6	1	0	79	10	245
2019	CR-04	46	29	11	5	8	1	1	76	13	184
2019	CR-05	68	22	8	0	2	0	0	90	2	50
2018	CR	43	31	13	5	6	2	0	75	11	240
2018	CR-04	38	33	14	7	7	2	0	72	14	183
2018	CR-05	58	29	6	2	2	2	0	89	4	48
2017	CR	42	30	11	9	7	1	0	73	16	287
2017	CR-04	40	31	12	10	7	0	0	71	17	229
2017	CR-05	56	24	6	6	6	2	0	81	12	50
2014	CR	39	31	16	8	5	1	0	70	13	314
2014	CR-04	37	31	16	8	6	1	0	70	15	252
2014	CR-05	42	34	19	6	0	0	0	75	6	48
2011	CR	41	28	17	8	5	1	0	70	13	421
2011	CR-04	38	28	18	8	7	1	0	67	15	337
2011	CR-05	51	27	13	6	1	1	0	80	7	70

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	30	11	6	4	0	0	79	10	242
2019	CR-04	42	32	12	8	5	1	1	76	13	182
2019	CR-05	69	22	6	0	2	0	0	92	2	49
2018	CR	40	33	14	7	4	1	0	74	11	240
2018	CR-04	34	34	16	8	5	1	1	70	14	183
2018	CR-05	56	33	6	4	0	0	0	90	4	48
2017	CR	41	32	11	8	7	1	0	74	15	289
2017	CR-04	37	33	13	9	7	1	0	71	16	231
2017	CR-05	58	26	4	8	4	0	0	84	12	50
2014	CR	39	32	17	7	4	1	0	72	11	315
2014	CR-04	39	30	17	8	5	1	0	70	13	253
2014	CR-05	39	42	15	4	0	0	0	81	4	48
2011	CR	40	30	16	9	5	0	0	70	14	420
2011	CR-04	37	30	16	10	6	0	0	67	16	336
2011	CR-05	50	30	14	4	1	0	0	80	6	70
2008	CR	37	36	11	11	6	0	0	73	16	380
2008	CR-04	35	35	12	11	6	0	0	71	17	313
2008	CR-05	46	40	4	8	2	0	0	87	10	52

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	23	15	8	6	3	1	70	15	245
2019	CR-04	39	24	15	10	7	3	2	67	18	184
2019	CR-05	60	20	10	4	4	2	0	82	8	50
2018	CR	35	24	18	11	8	4	1	62	20	240
2018	CR-04	32	23	18	15	8	3	1	57	24	183
2018	CR-05	48	25	15	0	4	6	2	80	5	48
2017	CR	34	28	16	9	10	3	0	64	20	288
2017	CR-04	31	28	16	11	10	3	0	61	22	230
2017	CR-05	50	24	14	0	10	2	0	75	10	50
2014	CR	35	24	18	10	8	5	1	63	18	315
2014	CR-04	35	22	19	10	8	5	1	61	18	253
2014	CR-05	37	34	12	8	6	2	0	72	15	48
2011	CR	33	27	16	10	8	5	0	64	20	422
2011	CR-04	32	28	15	10	10	5	0	62	22	338
2011	CR-05	43	20	20	9	0	9	0	69	9	70
2008	CR	33	25	15	12	10	4	1	61	24	379
2008	CR-04	32	24	15	13	11	4	1	58	26	312
2008	CR-05	40	31	12	8	4	6	0	76	12	52

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CR	29	35	36	245
2019	CR-04	32	32	36	184
2019	CR-05	20	42	38	50
2018	CR	28	30	41	241
2018	CR-04	29	28	43	184
2018	CR-05	23	42	35	48
2017	CR	31	30	39	287
2017	CR-04	31	29	39	229
2017	CR-05	28	34	38	50
2014	CR	28	36	36	314
2014	CR-04	27	37	36	252
2014	CR-05	36	37	27	48
2011	CR	35	30	35	421
2011	CR-04	35	27	38	338
2011	CR-05	42	39	19	69

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CR	17	29	29	3	15	7	72
2019	CR-04	17	27	31	3	15	7	59
2019	CR-05	10	50	20	0	10	10	10
2018	CR	7	36	36	1	10	9	67
2018	CR-04	8	34	34	2	11	11	53
2018	CR-05	9	45	45	0	0	0	11
2017	CR	13	32	33	1	13	7	90
2017	CR-04	12	28	37	1	14	7	72
2017	CR-05	0	64	21	0	7	7	14
2014	CR	19	25	35	2	9999	18	88
2014	CR-04	24	22	31	3	9999	21	68
2014	CR-05	6	35	53	0	9999	6	17
2011	CR	14	34	38	4	9999	10	148
2011	CR-04	13	34	38	5	9999	10	117
2011	CR-05	21	31	41	0	9999	7	29

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	48	12	9	2	1	2	76	12	243
2019	CR-04	26	47	12	10	2	2	1	76	12	182
2019	CR-05	24	46	12	10	4	0	4	73	15	50

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	23	13	3	2	6	3	81	5	245
2019	CR-04	48	22	15	3	2	6	3	77	6	184
2019	CR-05	56	26	6	2	0	6	4	91	2	50

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	246
2019	CR-04	18	82	185
2019	CR-05	16	84	50
2018	CR	12	88	242
2018	CR-04	15	85	185

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	67	33	43
2018	CR	73	27	30

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	53	47	43
2018	CR	53	47	30

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	43
2018	CR	0	100	30

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	35	65	43
2018	CR	33	67	30

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	35	65	43
2018	CR	37	63	30

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	53	47	43
2018	CR	63	37	30

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	33	67	43
2018	CR	50	50	30

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	44	56	43
2018	CR	33	67	30

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	58	42	43
2018	CR	47	53	30

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	26	74	43
2018	CR	23	77	30

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	43

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	43
2018	CR	17	83	30

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	51	49	43
2018	CR	40	60	30

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	43
2018	CR	23	77	30

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	14	86	43
2018	CR	17	83	30

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	56	44	43
2018	CR	67	33	30

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	30	70	43
2018	CR	20	80	30

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	30	70	43
2018	CR	17	83	30

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	43

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	14	86	43
2018	CR	23	77	30

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	245
2019	CR-04	18	82	184
2019	CR-05	12	88	50

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	15	17	7	5	23	9	57	18	245
2019	CR-04	22	14	18	9	5	23	9	52	21	185
2019	CR-05	33	16	10	2	4	24	10	75	9	49
2018	CR	22	17	26	6	6	19	5	51	15	240
2018	CR-04	17	15	30	7	8	20	4	42	19	183
2018	CR-05	35	23	15	4	0	15	8	76	5	48
2017	CR	16	20	19	6	7	23	9	53	19	287
2017	CR-04	14	18	21	5	7	26	8	50	18	229
2017	CR-05	22	24	12	12	4	10	16	62	22	50
2014	CR	18	21	23	5	8	17	7	52	18	315
2014	CR-04	17	19	25	6	9	17	7	48	19	253
2014	CR-05	17	31	12	4	4	23	8	70	12	48

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	23	13	7	4	8	2	73	12	245
2019	CR-04	41	23	13	8	5	8	2	72	14	184
2019	CR-05	50	20	14	2	2	10	2	80	5	50
2018	CR	35	29	18	6	4	9	0	69	11	240
2018	CR-04	32	28	20	6	5	9	0	66	12	183
2018	CR-05	42	31	13	6	0	8	0	80	7	48
2017	CR	29	32	15	6	5	12	1	70	13	284
2017	CR-04	27	31	17	6	5	13	1	68	13	226
2017	CR-05	38	30	10	6	4	8	4	77	12	50
2014	CR	29	30	19	6	5	9	2	66	12	315
2014	CR-04	28	28	21	6	7	8	2	62	14	253
2014	CR-05	27	39	12	4	0	17	0	80	5	48
2011	CR	34	35	15	8	3	5	0	72	12	422
2011	CR-04	33	33	17	9	3	6	0	70	13	338
2011	CR-05	34	46	10	4	3	3	0	82	7	70

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	246
2019	CR-04	14	86	185
2018	CR	6	94	241
2018	CR-04	8	92	184
2018	CR-05	0	100	48

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	48	52	29
2018	CR	40	60	15
2018	CR-04	40	60	15

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	59	41	29

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	29

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	29
2018	CR	100	15
2018	CR-04	100	15

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	29

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	34	66	29

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	29

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	28	72	29

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	28	72	29

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	29
2018	CR	100	15
2018	CR-04	100	15

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	CR	100	29
2018	CR	100	15
2018	CR-04	100	15

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	24	76	29
2018	CR	47	53	15
2018	CR-04	47	53	15

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	44	56	27
2018	CR	67	33	15
2018	CR-04	67	33	15

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	26	74	27

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	22	78	27

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	41	59	27

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	244
2019	CR-04	12	88	185

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	25	13	18	3	6	24	11	59	13	246
2019	CR-04	24	12	19	3	7	24	10	55	16	185
2019	CR-05	28	16	14	2	2	24	14	71	6	50
2018	CR	24	17	29	2	2	21	5	55	6	240
2018	CR-04	20	15	33	2	3	22	5	48	7	183
2018	CR-05	38	23	17	2	0	17	4	76	3	48
2017	CR	20	21	20	4	3	24	8	60	12	289
2017	CR-04	18	21	20	5	4	24	8	57	13	231
2017	CR-05	26	20	16	2	2	24	10	70	6	50
2014	CR	20	20	18	4	4	27	7	60	12	315
2014	CR-04	19	19	21	4	5	25	6	56	14	253
2014	CR-05	17	31	8	0	0	37	6	85	0	48

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	23	15	4	4	10	3	73	9	243
2019	CR-04	39	22	17	4	5	9	3	70	11	183
2019	CR-05	44	26	8	4	0	14	4	85	5	50
2018	CR	36	25	22	2	2	12	1	70	5	242
2018	CR-04	35	23	25	3	2	12	1	66	6	185
2018	CR-05	42	33	10	2	0	13	0	86	2	48
2017	CR	30	33	17	3	3	12	1	73	8	289
2017	CR-04	29	32	17	4	3	13	1	71	9	231
2017	CR-05	36	36	12	0	2	12	2	84	2	50
2014	CR	30	29	17	4	3	15	2	71	8	315
2014	CR-04	31	28	18	5	4	13	2	69	10	253
2014	CR-05	23	40	12	0	0	25	0	83	0	48
2011	CR	36	32	18	4	1	8	0	75	6	422
2011	CR-04	36	31	18	4	1	9	0	74	6	338
2011	CR-05	33	40	17	1	1	7	0	78	3	70

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	25	28	24	8	12	0	3	55	21	246
2019	CR-04	25	27	23	8	14	1	3	54	22	185
2019	CR-05	26	32	24	8	8	0	2	59	16	50
2018	CR	23	24	26	14	11	0	2	48	25	238
2018	CR-04	19	24	30	14	10	0	3	44	26	181
2018	CR-05	33	27	10	15	13	2	0	62	28	48
2017	CR	30	28	17	12	8	1	5	61	21	288
2017	CR-04	28	29	18	12	8	1	5	60	21	230
2017	CR-05	34	24	18	12	8	0	4	60	21	50

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	33	18	7	7	2	67	14	246
2019	CR-04	35	30	18	5	9	3	67	14	185
2019	CR-05	24	42	22	10	2	0	66	12	50
2018	CR	23	28	28	13	6	2	52	19	240
2018	CR-04	24	25	28	14	7	3	51	21	183
2018	CR-05	15	35	35	10	4	0	50	15	48
2017	CR	30	23	26	13	6	2	55	19	285
2017	CR-04	31	22	25	12	7	2	55	20	229
2017	CR-05	26	26	24	18	2	2	54	21	49

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	30	14	5	3	3	77	8	244
2019	CR-04	47	27	14	6	4	3	76	10	184
2019	CR-05	37	41	16	4	0	2	79	4	49
2018	CR	33	33	19	7	3	4	69	11	241
2018	CR-04	34	32	18	8	3	5	70	11	184
2018	CR-05	25	42	23	6	4	0	67	10	48
2017	CR	40	29	16	7	3	4	73	11	285
2017	CR-04	42	28	14	7	4	5	74	12	228
2017	CR-05	35	35	27	2	2	0	69	4	49

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	25	15	10	11	0	3	63	22	246
2019	CR-04	38	25	11	10	12	1	3	65	23	185
2019	CR-05	28	26	28	10	6	0	2	55	16	50
2018	CR	24	29	18	13	10	1	5	56	25	241
2018	CR-04	26	25	18	14	11	1	5	54	27	184
2018	CR-05	13	46	19	15	6	0	2	60	21	48
2017	CR	28	21	17	14	15	1	3	51	30	285
2017	CR-04	27	21	17	12	17	2	4	50	31	228
2017	CR-05	31	25	20	16	8	0	0	55	24	49

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	72	13	4	2	1	0	8	92	3	245
2019	CR-04	75	13	3	2	1	0	7	94	3	184
2019	CR-05	66	18	6	0	0	0	10	93	0	50
2018	CR	62	17	3	1	0	1	15	94	2	240
2018	CR-04	61	15	4	1	1	1	18	93	2	183
2018	CR-05	63	29	2	0	0	0	6	98	0	48
2017	CR	57	16	5	1	0	1	20	92	1	283
2017	CR-04	56	15	5	1	0	2	22	92	2	226
2017	CR-05	57	20	6	0	0	0	17	93	0	49

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	22	14	7	4	0	2	75	11	243
2019	CR-04	52	24	12	7	3	0	3	78	10	182
2019	CR-05	50	20	16	10	4	0	0	70	14	50
2018	CR	43	27	15	6	5	1	2	72	12	241
2018	CR-04	41	26	16	7	6	2	3	70	13	184
2018	CR-05	46	33	13	4	4	0	0	79	8	48
2017	CR	43	30	11	7	7	0	2	74	14	285
2017	CR-04	41	31	11	7	7	0	2	74	14	228
2017	CR-05	49	28	10	8	4	0	0	77	12	49

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	37	14	5	4	0	2	76	10	244
2019	CR-04	36	37	14	5	5	1	2	75	11	185
2019	CR-05	38	38	17	6	2	0	0	75	8	48
2018	CR	31	30	23	6	3	3	4	66	9	240
2018	CR-04	32	29	24	7	3	3	3	64	10	184
2018	CR-05	33	33	21	4	2	4	2	71	7	48
2017	CR	39	30	16	7	5	1	3	71	12	284
2017	CR-04	38	30	15	6	6	1	4	72	12	227
2017	CR-05	45	24	14	10	2	2	2	72	13	49

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	32	17	7	5	0	1	70	13	244
2019	CR-04	38	30	16	8	6	1	2	70	14	185
2019	CR-05	33	33	23	6	4	0	0	67	10	48
2018	CR	30	33	19	8	3	2	4	68	12	240
2018	CR-04	31	31	19	9	4	2	4	66	15	183
2018	CR-05	31	40	21	6	0	0	2	72	6	48
2017	CR	37	27	18	10	4	2	3	67	14	285
2017	CR-04	36	28	17	9	5	2	4	68	15	228
2017	CR-05	45	25	16	12	0	2	0	71	12	49

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	34	13	7	7	0	1	73	14	244
2019	CR-04	38	34	13	6	8	0	1	73	14	184
2019	CR-05	39	31	16	12	2	0	0	69	14	49
2018	CR	33	34	19	8	3	2	2	69	11	240
2018	CR-04	30	33	23	7	3	1	3	66	10	184
2018	CR-05	40	36	6	13	2	2	0	78	15	47
2017	CR	37	30	19	4	5	2	3	71	9	286
2017	CR-04	36	30	19	4	5	2	3	70	9	229
2017	CR-05	45	24	17	6	4	2	2	72	11	49

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	22	14	10	5	1	71	15	243
2019	CR-04	47	22	14	10	7	1	70	16	184
2019	CR-05	52	21	15	13	0	0	73	13	48

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	32	16	6	4	0	2	74	10	244
2019	CR-04	43	29	15	6	4	1	2	75	10	184
2019	CR-05	27	43	22	4	4	0	0	69	8	49
2018	CR	31	32	20	8	4	2	3	67	13	241
2018	CR-04	31	33	20	8	3	2	4	67	11	184
2018	CR-05	31	27	21	13	6	2	0	60	19	48
2017	CR	36	31	14	7	5	2	5	72	13	285
2017	CR-04	34	33	14	7	5	2	5	73	13	228
2017	CR-05	45	24	12	10	4	2	2	72	15	49

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	64	18	9	2	4	0	3	84	6	244
2019	CR-04	62	17	8	3	5	1	4	84	8	185
2019	CR-05	69	16	12	2	0	0	0	86	2	49
2018	CR	62	17	11	3	3	1	3	82	6	236
2018	CR-04	61	15	12	3	4	1	3	80	7	183
2018	CR-05	67	22	7	2	0	0	2	91	2	46
2017	CR	60	17	13	3	2	0	5	81	5	286
2017	CR-04	58	19	12	4	2	0	5	81	6	228
2017	CR-05	70	8	16	0	0	0	6	83	0	50

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	14	5	3	1	1	6	91	4	244
2019	CR-04	70	13	4	2	2	1	8	92	4	184
2019	CR-05	71	14	8	6	0	0	0	86	6	49
2018	CR	69	12	8	3	1	2	6	88	4	239
2018	CR-04	67	11	8	3	1	2	8	87	4	183
2018	CR-05	77	11	9	0	2	2	0	89	2	47

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	14	3	4	6	0	3	86	11	245
2019	CR-04	66	17	2	4	7	1	3	86	12	185
2019	CR-05	78	4	6	6	2	0	4	85	9	49
2018	CR	61	17	10	2	3	3	3	83	6	239
2018	CR-04	58	17	12	2	3	3	4	82	5	183
2018	CR-05	70	13	6	2	4	2	2	87	7	47
2017	CR	67	13	7	3	4	1	6	85	7	288
2017	CR-04	64	14	8	3	4	1	6	84	7	230
2017	CR-05	78	10	4	2	2	0	4	92	4	50

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	21	16	5	5	1	2	74	10	243
2019	CR-04	49	21	16	6	5	1	2	72	12	182
2019	CR-05	60	16	16	2	2	0	4	79	4	50
2018	CR	45	27	13	7	3	2	3	75	11	241
2018	CR-04	42	28	15	8	3	2	3	73	11	184
2018	CR-05	60	21	4	8	2	0	4	85	11	48
2017	CR	52	28	9	5	3	0	4	83	8	286
2017	CR-04	50	28	8	6	3	0	4	82	10	228
2017	CR-05	58	24	14	0	0	0	4	85	0	50

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	63	14	9	6	5	1	3	80	11	243
2019	CR-04	62	14	8	7	6	1	2	79	13	183
2019	CR-05	66	14	8	4	2	0	6	85	6	50
2018	CR	58	21	8	5	4	1	3	82	9	238
2018	CR-04	55	22	9	6	4	2	2	80	10	181
2018	CR-05	69	17	6	0	4	0	4	89	4	48
2017	CR	60	17	8	6	5	1	4	81	11	287
2017	CR-04	57	19	8	6	5	1	4	80	12	230
2017	CR-05	70	14	8	2	2	0	4	88	4	50

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	5	2	0	0	0	31	96	1	245
2019	CR-04	58	5	2	1	1	1	34	96	2	184
2019	CR-05	70	4	4	0	0	0	22	95	0	50
2018	CR	53	2	3	1	0	1	40	94	2	238
2018	CR-04	50	1	2	1	0	1	45	95	1	181
2018	CR-05	69	4	2	2	0	0	23	95	3	48
2017	CR	57	7	1	1	0	0	34	96	2	288
2017	CR-04	53	8	1	1	0	0	36	96	2	231
2017	CR-05	68	2	2	0	0	0	28	97	0	50

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	18	6	1	1	0	7	92	2	244
2019	CR-04	66	17	7	1	1	1	8	91	2	184
2019	CR-05	70	20	4	0	0	0	6	96	0	50
2018	CR	60	20	7	1	1	0	10	89	3	239
2018	CR-04	59	20	8	1	1	1	11	89	2	182
2018	CR-05	69	13	6	2	2	0	8	89	5	48
2017	CR	66	19	3	1	1	1	10	95	2	284
2017	CR-04	63	21	3	1	1	1	11	95	2	226
2017	CR-05	82	10	4	0	0	0	4	96	0	50

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	59	19	9	3	5	0	4	82	9	245
2019	CR-04	59	17	10	3	7	1	4	80	10	184
2019	CR-05	64	20	6	4	2	0	4	88	6	50
2018	CR	59	15	10	2	9	2	3	79	11	239
2018	CR-04	59	15	10	2	8	3	3	78	11	182
2018	CR-05	65	15	10	0	10	0	0	79	10	48
2017	CR	60	15	10	3	4	1	7	81	8	287
2017	CR-04	55	17	11	3	4	1	8	80	8	229
2017	CR-05	78	6	6	2	6	0	2	86	8	50

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	25	11	3	1	0	5	84	4	244
2019	CR-04	57	24	10	2	1	1	5	86	3	183
2019	CR-05	46	26	18	6	0	0	4	75	6	50
2018	CR	43	32	15	5	2	0	4	77	7	241
2018	CR-04	42	32	15	4	2	1	5	78	6	184
2018	CR-05	48	29	15	6	2	0	0	77	8	48
2017	CR	51	25	11	3	4	1	5	81	8	286
2017	CR-04	52	25	9	3	4	1	5	82	8	228
2017	CR-05	44	30	20	2	2	0	2	76	4	50

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	39	25	7	2	1	0	66	8	244
2019	CR-04	26	39	24	8	2	1	0	66	10	184
2019	CR-05	29	39	27	4	0	2	0	69	4	49
2018	CR	19	36	35	7	2	0	1	55	9	241
2018	CR-04	18	36	34	8	2	1	1	55	10	184
2018	CR-05	17	33	44	4	2	0	0	50	6	48
2017	CR	18	38	29	8	4	1	1	58	12	288
2017	CR-04	20	38	27	8	5	1	1	59	13	230
2017	CR-05	12	40	36	8	2	2	0	53	10	50

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	5	16	33	27	19	0	1	46	21	244
2019	CR-04	7	16	34	24	19	0	1	43	23	183
2019	CR-05	0	12	28	38	20	0	2	59	12	50
2018	CR	7	12	38	29	13	0	1	42	19	242
2018	CR-04	9	12	37	25	14	1	2	40	22	185
2018	CR-05	0	15	42	35	8	0	0	44	15	48
2017	CR	7	13	33	31	17	0	1	48	19	286
2017	CR-04	7	14	30	29	19	0	1	48	21	228
2017	CR-05	4	10	40	36	10	0	0	46	14	50

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	35	15	8	3	5	0	72	12	244
2019	CR-04	34	30	17	10	3	5	1	68	14	184
2019	CR-05	39	45	6	4	2	4	0	87	6	49
2018	CR	30	37	18	7	4	3	0	69	12	241
2018	CR-04	27	37	20	7	5	3	1	66	13	184
2018	CR-05	38	42	10	6	0	4	0	83	7	48
2017	CR	26	31	20	7	6	9	0	63	15	287
2017	CR-04	25	30	21	7	7	9	0	62	15	229
2017	CR-05	30	30	22	6	2	10	0	67	9	50

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	33	16	9	6	2	0	68	16	245
2019	CR-04	30	31	18	10	8	2	0	63	19	184
2019	CR-05	42	40	12	6	0	0	0	82	6	50
2018	CR	26	34	22	11	4	3	0	62	15	241
2018	CR-04	23	33	23	12	5	3	1	58	18	185
2018	CR-05	28	43	19	6	0	4	0	73	7	47
2017	CR	22	37	17	14	6	3	1	61	21	289
2017	CR-04	23	34	19	14	7	3	1	59	22	231
2017	CR-05	20	48	12	16	2	2	0	69	19	50

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	244
2019	CR-04	17	83	183
2019	CR-05	20	80	50
2017	CR	19	81	289
2017	CR-04	19	81	231
2017	CR-05	18	82	50
2014	CR	17	83	315
2014	CR-04	17	83	253
2014	CR-05	12	88	48

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	81	19	43
2019	CR-04	84	16	31
2019	CR-05	80	20	10
2017	CR	87	13	55
2017	CR-04	84	16	45
2014	CR	76	24	55
2014	CR-04	74	26	43

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	34	6	11	3	0	82	12	35
2019	CR-04	50	38	0	12	0	0	88	12	26
2017	CR	42	40	8	10	0	0	81	10	48
2017	CR-04	39	37	11	13	0	0	76	13	38
2014	CR	57	33	0	7	0	2	93	7	42
2014	CR-04	60	31	0	6	0	3	94	6	32

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	32	18	6	6	2	2	35	65	245
2019	CR-04	32	34	18	5	6	3	2	34	66	185
2019	CR-05	42	28	14	8	6	0	2	43	57	50
2018	CR	42	22	16	10	7	2	2	44	56	241
2018	CR-04	36	24	17	10	8	3	2	38	62	185
2018	CR-05	56	15	15	13	0	2	0	57	43	48
2017	CR	45	21	15	6	5	6	2	49	51	289
2017	CR-04	42	22	15	6	6	7	2	46	54	231
2017	CR-05	52	20	18	8	2	0	0	52	48	50

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	65	35	152
2019	CR-04	68	32	117
2019	CR-05	54	46	28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	45	55	150
2019	CR-04	38	62	116
2019	CR-05	68	32	28
2018	CR	33	67	129
2018	CR-04	32	68	108
2018	CR-05	40	60	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	16	20	17	18	16	2	12	42	39	148
2019	CR-04	15	20	20	16	15	2	13	40	36	116
2019	CR-05	15	23	8	27	12	4	12	45	45	26
2018	CR	10	19	25	18	18	1	9	32	40	130
2018	CR-04	9	20	26	18	18	1	7	32	40	109
2018	CR-05	15	15	20	20	10	0	20	38	38	20
2017	CR	12	17	20	16	21	4	10	34	43	136
2017	CR-04	13	16	22	15	21	5	8	33	42	111
2017	CR-05	12	21	12	21	17	0	17	40	45	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	7	14	22	20	27	3	7	24	52	147
2019	CR-04	8	15	23	19	27	3	5	25	50	115
2019	CR-05	4	12	19	27	19	4	15	19	57	26
2018	CR	8	17	22	20	27	2	4	27	50	130
2018	CR-04	7	20	21	19	28	2	3	29	49	109
2018	CR-05	15	0	30	25	20	0	10	17	50	20
2017	CR	4	14	20	15	36	4	7	20	58	137
2017	CR-04	4	14	21	12	38	5	4	21	56	112
2017	CR-05	0	12	12	30	25	0	21	16	69	24

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	11	13	10	10	1	12	63	22	241
2019	CR-04	47	9	13	8	10	1	12	65	21	182
2019	CR-05	35	14	10	16	10	4	10	57	31	49
2018	CR	40	18	11	8	10	2	10	66	21	240
2018	CR-04	38	20	10	7	11	3	11	66	22	184
2018	CR-05	45	15	17	11	9	0	4	62	20	47

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Transport Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?