2019 Public Service Employee Survey Results for Transport Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 39 11 17 8 0 0 64 25 218
2019 Not a person with a disability 35 46 5 10 3 0 0 81 14 3582
2017 Person with a disability 28 44 5 16 8 0 0 72 23 199
2017 Not a person with a disability 31 47 6 11 5 0 0 78 16 3664
2014 Person with a disability 24 39 10 19 6 1 0 64 26 178
2014 Not a person with a disability 33 46 6 11 5 0 0 79 15 3259
2011 Person with a disability 31 39 6 15 7 1 0 71 22 198
2011 Not a person with a disability 40 42 4 9 4 0 0 83 13 3889
2008 Person with a disability 35 40 7 11 7 0 1 75 18 184
2008 Not a person with a disability 40 44 4 9 3 0 0 84 12 3434

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 21 6 5 3 0 2 85 8 218
2019 Not a person with a disability 65 20 6 5 2 0 1 86 8 3581
2017 Person with a disability 66 17 5 8 2 1 2 85 10 199
2017 Not a person with a disability 64 20 6 6 3 0 1 85 9 3665
2014 Person with a disability 58 25 4 7 3 1 2 85 11 178
2014 Not a person with a disability 61 22 6 7 3 0 1 84 10 3261
2011 Person with a disability 58 24 7 4 4 0 2 84 9 198
2011 Not a person with a disability 63 20 5 6 4 0 1 84 10 3888
2008 Person with a disability 57 24 6 6 4 0 3 83 10 184
2008 Not a person with a disability 62 21 6 7 3 0 1 84 10 3429

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 38 8 14 8 0 0 70 22 217
2019 Not a person with a disability 43 36 7 9 5 0 0 79 14 3582
2017 Person with a disability 30 41 7 11 11 0 0 71 22 198
2017 Not a person with a disability 40 36 7 11 6 0 0 76 17 3664
2014 Person with a disability 30 34 4 18 13 1 0 65 31 178
2014 Not a person with a disability 42 35 7 9 6 0 0 77 16 3260
2011 Person with a disability 34 32 15 9 10 1 0 67 19 198
2011 Not a person with a disability 44 36 7 8 5 0 0 80 13 3877

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 31 16 20 12 0 1 51 33 215
2019 Not a person with a disability 26 36 13 15 9 0 0 62 25 3574
2018 Person with a disability 18 38 12 19 12 0 0 57 31 196
2018 Not a person with a disability 24 42 10 15 9 0 0 66 24 3394
2017 Person with a disability 21 32 10 18 19 0 1 53 37 198
2017 Not a person with a disability 22 35 12 17 13 0 0 58 30 3667
2014 Person with a disability 22 31 14 18 14 1 1 53 33 178
2014 Not a person with a disability 28 38 11 13 9 0 1 67 22 3260
2011 Person with a disability 27 35 15 14 9 0 1 62 23 197
2011 Not a person with a disability 31 38 11 11 7 0 1 70 19 3886
2008 Person with a disability 27 33 15 14 10 0 1 61 24 184
2008 Not a person with a disability 33 39 11 10 5 0 0 73 16 3430

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 26 16 11 9 0 0 63 21 217
2019 Not a person with a disability 44 37 9 7 3 0 0 81 10 3555
2017 Person with a disability 38 34 10 15 3 0 0 72 18 198
2017 Not a person with a disability 43 39 9 7 2 0 0 82 9 3656
2014 Person with a disability 32 37 12 10 8 1 0 69 19 178
2014 Not a person with a disability 44 39 8 5 3 0 0 84 8 3258

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 27 9 11 7 0 1 73 18 218
2019 Not a person with a disability 50 31 8 7 4 0 0 81 11 3575
2018 Person with a disability 39 37 10 8 6 0 0 76 14 196
2018 Not a person with a disability 49 33 8 6 3 0 0 82 10 3385
2017 Person with a disability 43 31 7 8 10 1 0 75 18 197
2017 Not a person with a disability 46 33 10 6 4 0 0 80 11 3658
2014 Person with a disability 32 32 12 12 11 1 1 65 23 178
2014 Not a person with a disability 40 34 10 9 5 1 1 75 14 3256
2011 Person with a disability 34 29 11 12 14 0 0 63 26 198
2011 Not a person with a disability 40 35 10 9 5 0 1 76 14 3889

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 30 15 11 11 0 0 62 22 218
2019 Not a person with a disability 36 40 12 7 5 0 0 76 12 3580
2018 Person with a disability 26 40 16 10 8 0 0 66 18 194
2018 Not a person with a disability 34 41 12 7 5 0 0 75 12 3375
2017 Person with a disability 29 46 7 9 9 0 0 76 18 199
2017 Not a person with a disability 33 44 11 7 5 0 0 77 12 3662
2014 Person with a disability 31 34 14 10 11 1 0 65 21 178
2014 Not a person with a disability 32 43 11 8 6 0 0 75 14 3260
2011 Person with a disability 31 32 10 10 16 1 0 63 27 198
2011 Not a person with a disability 33 40 11 9 7 0 0 73 15 3885
2008 Person with a disability 30 32 13 11 13 0 1 63 24 182
2008 Not a person with a disability 36 41 10 8 5 0 0 77 13 3417

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 33 14 14 12 1 0 59 26 218
2019 Not a person with a disability 32 37 15 10 6 0 0 69 16 3577
2018 Person with a disability 23 29 18 16 13 1 0 53 29 195
2018 Not a person with a disability 30 36 17 9 8 0 0 66 17 3390
2017 Person with a disability 24 36 11 16 12 0 0 60 29 199
2017 Not a person with a disability 27 38 16 11 7 0 0 66 18 3665
2014 Person with a disability 22 29 16 11 19 1 0 52 31 178
2014 Not a person with a disability 25 36 16 13 10 0 0 62 22 3261
2011 Person with a disability 19 27 15 13 25 0 0 46 38 198
2011 Not a person with a disability 23 35 17 13 11 0 0 58 24 3885

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 37 15 11 13 0 0 61 24 218
2019 Not a person with a disability 30 42 13 10 4 0 0 72 15 3561
2018 Person with a disability 22 34 18 16 10 0 0 56 25 196
2018 Not a person with a disability 28 40 15 11 5 0 0 68 16 3388
2017 Person with a disability 24 37 16 11 13 0 0 60 24 199
2017 Not a person with a disability 28 41 14 12 5 0 0 69 17 3660

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 32 12 6 7 1 0 75 13 216
2019 Not a person with a disability 42 39 10 5 3 0 0 82 8 3564
2018 Person with a disability 36 43 8 8 5 0 0 79 13 195
2018 Not a person with a disability 41 43 9 5 2 0 0 84 7 3388
2017 Person with a disability 35 36 13 8 8 0 0 71 16 199
2017 Not a person with a disability 38 40 11 7 3 0 0 79 10 3660
2014 Person with a disability 39 33 14 6 8 1 0 72 14 178
2014 Not a person with a disability 39 40 12 6 3 0 0 79 10 3261
2011 Person with a disability 34 41 12 8 5 0 0 75 12 198
2011 Not a person with a disability 37 39 11 7 5 0 0 77 12 3885
2008 Person with a disability 36 38 7 7 9 1 1 76 17 183
2008 Not a person with a disability 42 38 10 6 4 1 0 80 10 3431

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 29 12 18 14 0 0 57 32 218
2019 Not a person with a disability 35 36 14 8 6 0 0 71 15 3569
2018 Person with a disability 25 34 16 13 11 1 0 59 25 194
2018 Not a person with a disability 33 39 14 8 7 0 0 71 15 3378
2017 Person with a disability 25 34 12 12 16 1 0 59 29 197
2017 Not a person with a disability 30 38 14 10 7 0 0 68 17 3661

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 31 14 5 5 0 0 76 10 214
2019 Not a person with a disability 51 34 10 3 2 0 0 85 5 3553
2018 Person with a disability 49 34 10 4 4 0 0 82 8 194
2018 Not a person with a disability 50 35 9 3 2 0 0 85 5 3358
2017 Person with a disability 47 36 9 5 3 0 0 83 8 198
2017 Not a person with a disability 51 34 9 3 2 0 0 85 5 3659
2014 Person with a disability 61 22 10 4 3 1 0 84 6 178
2014 Not a person with a disability 60 28 8 2 2 0 0 88 4 3259
2011 Person with a disability 60 25 7 4 4 0 0 85 8 198
2011 Not a person with a disability 57 31 7 3 2 0 0 87 5 3886

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 35 16 9 14 0 1 60 23 216
2019 Not a person with a disability 34 39 12 10 5 0 0 73 15 3556
2018 Person with a disability 26 37 16 13 7 0 0 63 21 194
2018 Not a person with a disability 33 38 14 9 6 0 0 71 15 3370
2017 Person with a disability 24 42 9 13 10 1 0 68 24 198
2017 Not a person with a disability 30 43 12 9 5 0 0 73 15 3653
2014 Person with a disability 19 36 14 12 17 1 1 57 29 178
2014 Not a person with a disability 26 43 11 12 7 0 0 69 19 3262
2011 Person with a disability 23 37 13 13 14 0 0 60 27 198
2011 Not a person with a disability 31 39 12 11 8 0 0 70 18 3884

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 25 15 12 12 0 1 61 24 216
2019 Not a person with a disability 36 35 14 8 6 0 0 72 14 3570
2018 Person with a disability 28 33 16 13 10 0 0 61 23 194
2018 Not a person with a disability 36 34 15 8 7 0 0 70 15 3371
2017 Person with a disability 26 33 16 14 10 1 1 59 24 197
2017 Not a person with a disability 34 35 15 9 6 0 0 70 15 3652
2014 Person with a disability 23 32 13 13 17 1 1 56 31 178
2014 Not a person with a disability 31 35 15 10 8 0 0 67 18 3261

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 35 15 14 11 0 0 60 25 207
2019 Not a person with a disability 33 40 13 10 4 0 0 73 14 3519
2018 Person with a disability 29 29 21 13 7 0 0 59 20 193
2018 Not a person with a disability 33 36 15 10 6 0 0 69 16 3378
2017 Person with a disability 27 32 15 19 6 1 0 59 26 197
2017 Not a person with a disability 32 38 14 10 6 0 0 70 15 3657
2014 Person with a disability 23 35 13 12 16 2 0 59 28 178
2014 Not a person with a disability 32 37 14 10 6 0 0 69 16 3259
2011 Person with a disability 25 35 14 12 12 2 1 61 25 198
2011 Not a person with a disability 35 38 13 8 5 0 0 74 14 3883

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 38 14 10 6 0 0 70 16 218
2019 Not a person with a disability 42 40 11 5 3 0 0 82 8 3587
2018 Person with a disability 31 37 18 9 5 0 0 68 14 195
2018 Not a person with a disability 42 38 11 5 3 0 0 81 8 3387
2017 Person with a disability 34 39 12 9 6 0 0 73 15 198
2017 Not a person with a disability 41 39 11 6 4 0 0 80 9 3654
2014 Person with a disability 35 35 14 10 5 1 0 71 15 177
2014 Not a person with a disability 41 39 12 6 3 0 0 80 9 3260
2011 Person with a disability 35 39 8 10 8 0 0 73 18 198
2011 Not a person with a disability 41 39 9 7 4 0 0 80 10 3889
2008 Person with a disability 34 35 10 10 10 1 1 70 20 184
2008 Not a person with a disability 43 40 8 5 3 0 0 84 8 3431

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 30 23 10 6 0 1 60 17 216
2019 Not a person with a disability 36 34 18 7 5 0 0 69 13 3553
2018 Person with a disability 24 34 23 12 5 1 1 59 17 195
2018 Not a person with a disability 34 34 19 8 6 0 0 67 14 3397
2017 Person with a disability 27 41 15 9 4 1 2 70 14 198
2017 Not a person with a disability 33 37 17 7 5 0 0 71 12 3667
2014 Person with a disability 25 36 19 10 7 2 1 63 18 178
2014 Not a person with a disability 28 35 19 9 7 0 1 65 16 3261
2011 Person with a disability 20 35 24 12 8 0 1 56 20 198
2011 Not a person with a disability 29 34 19 10 7 0 0 63 17 3888
2008 Person with a disability 16 33 28 15 8 0 1 49 23 184
2008 Not a person with a disability 22 36 22 12 8 0 0 58 19 3434

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 26 34 18 9 1 1 27 39 217
2019 Not a person with a disability 9 25 38 19 7 1 1 26 35 3573
2018 Person with a disability 15 25 35 21 3 0 1 25 40 195
2018 Not a person with a disability 10 26 37 19 7 1 1 26 37 3386
2017 Person with a disability 15 23 29 20 7 1 4 28 41 198
2017 Not a person with a disability 10 25 37 16 8 1 3 25 36 3650
2014 Person with a disability 20 27 30 17 3 2 2 21 48 177
2014 Not a person with a disability 11 27 36 16 6 1 2 23 40 3252
2011 Person with a disability 16 27 38 9 6 1 4 15 45 197
2011 Not a person with a disability 13 29 33 16 7 0 2 23 43 3884
2008 Person with a disability 15 28 37 11 5 2 3 16 45 184
2008 Not a person with a disability 10 30 36 16 6 1 2 22 41 3427

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 18 25 27 14 1 3 42 31 217
2019 Not a person with a disability 9 17 27 27 17 2 1 45 27 3566
2018 Person with a disability 16 22 29 20 10 2 2 31 39 196
2018 Not a person with a disability 10 20 29 25 12 2 2 39 31 3379
2017 Person with a disability 15 22 26 18 12 3 4 32 40 198
2017 Not a person with a disability 9 19 30 21 13 4 4 37 30 3636
2014 Person with a disability 17 23 25 21 9 2 2 32 42 176
2014 Not a person with a disability 11 19 29 22 13 3 3 37 32 3244
2011 Person with a disability 22 20 28 15 9 1 5 26 44 197
2011 Not a person with a disability 15 18 25 23 14 1 4 39 35 3877
2008 Person with a disability 16 28 22 20 11 1 2 32 45 184
2008 Not a person with a disability 11 20 27 23 14 2 3 39 32 3422

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 22 25 20 11 4 3 32 40 216
2019 Not a person with a disability 15 25 32 16 8 1 1 25 42 3564
2018 Person with a disability 21 25 29 15 7 1 2 23 47 195
2018 Not a person with a disability 16 26 32 16 7 2 2 24 43 3379
2017 Person with a disability 20 23 33 11 9 2 3 20 45 198
2017 Not a person with a disability 16 26 31 16 7 2 3 24 43 3649
2014 Person with a disability 26 25 25 12 5 2 5 19 55 176
2014 Not a person with a disability 19 28 30 13 6 2 3 20 49 3246
2011 Person with a disability 25 22 23 13 7 2 8 22 53 195
2011 Not a person with a disability 19 25 30 15 7 1 3 23 46 3883
2008 Person with a disability 19 23 31 16 5 2 3 22 45 182
2008 Not a person with a disability 14 25 33 17 8 1 3 26 40 3424

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 10 18 32 26 13 0 2 39 28 215
2019 Not a person with a disability 7 16 33 30 13 1 1 44 23 3561
2018 Person with a disability 14 16 32 25 12 0 2 37 30 194
2018 Not a person with a disability 8 16 34 29 12 1 1 42 24 3381
2017 Person with a disability 12 17 29 25 12 1 4 39 30 198
2017 Not a person with a disability 8 17 32 26 13 1 3 41 26 3625
2014 Person with a disability 15 19 27 26 9 1 3 36 36 177
2014 Not a person with a disability 10 19 33 25 10 1 2 36 30 3237
2011 Person with a disability 15 19 29 22 10 1 5 34 36 194
2011 Not a person with a disability 10 18 33 25 12 0 2 38 29 3879
2008 Person with a disability 13 19 30 23 11 0 4 35 33 182
2008 Not a person with a disability 8 19 34 25 11 1 2 38 27 3418

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 23 28 14 12 1 4 27 44 216
2019 Not a person with a disability 15 22 26 21 13 2 2 35 38 3571
2018 Person with a disability 23 23 29 14 8 0 2 22 48 195
2018 Not a person with a disability 15 22 29 20 10 2 2 31 38 3382
2017 Person with a disability 21 26 23 17 5 2 6 24 51 199
2017 Not a person with a disability 17 23 28 16 10 2 4 28 42 3638
2014 Person with a disability 25 29 20 17 4 1 3 22 57 176
2014 Not a person with a disability 20 25 27 14 8 2 3 23 48 3251
2011 Person with a disability 29 26 20 10 6 2 7 18 60 196
2011 Not a person with a disability 21 23 28 15 9 1 3 25 46 3882
2008 Person with a disability 20 29 22 17 7 1 3 26 51 184
2008 Not a person with a disability 17 23 29 17 9 1 3 27 42 3420

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 16 26 19 17 2 4 39 33 215
2019 Not a person with a disability 10 16 26 26 17 3 2 44 28 3567
2018 Person with a disability 15 25 26 20 9 3 3 30 43 195
2018 Not a person with a disability 10 18 27 24 14 3 3 41 30 3369
2017 Person with a disability 13 19 23 22 12 3 6 39 36 198
2017 Not a person with a disability 10 19 26 21 15 4 5 40 32 3645
2014 Person with a disability 14 15 26 24 15 2 4 41 31 177
2014 Not a person with a disability 9 16 27 25 14 3 5 43 27 3250
2011 Person with a disability 13 16 24 23 12 2 11 40 33 197
2011 Not a person with a disability 8 14 27 26 17 2 5 46 24 3883
2008 Person with a disability 13 23 25 19 10 4 6 32 41 183
2008 Not a person with a disability 10 18 27 23 15 2 4 40 31 3425

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 20 28 17 7 3 2 25 46 216
2019 Not a person with a disability 15 24 33 16 8 2 1 25 41 3575
2018 Person with a disability 24 25 25 18 5 2 1 23 50 196
2018 Not a person with a disability 16 25 31 16 7 2 2 24 43 3391
2017 Person with a disability 21 28 27 10 8 2 4 20 52 198
2017 Not a person with a disability 17 24 31 14 8 3 3 23 44 3646
2014 Person with a disability 28 25 25 12 5 2 4 18 56 177
2014 Not a person with a disability 20 27 30 13 6 2 3 20 49 3254

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 22 30 16 14 0 1 31 39 217
2019 Not a person with a disability 10 19 33 25 12 1 1 38 29 3576
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 71 12 6 4 3 0 4 86 8 217
2019 Not a person with a disability 68 17 6 5 2 0 2 87 7 3582
2017 Person with a disability 70 14 8 4 2 0 2 86 5 199
2017 Not a person with a disability 69 17 5 3 2 0 3 89 6 3665
2014 Person with a disability 66 16 7 3 4 1 4 86 7 178
2014 Not a person with a disability 70 16 5 4 2 0 3 88 6 3256
2011 Person with a disability 67 11 9 2 4 1 6 85 6 198
2011 Not a person with a disability 67 16 6 4 3 1 3 87 7 3888
2008 Person with a disability 57 15 8 5 5 1 9 80 11 184
2008 Not a person with a disability 65 15 5 4 4 0 7 85 9 3430

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 26 16 11 14 4 3 56 27 218
2019 Not a person with a disability 30 30 15 9 7 4 4 65 18 3579
2018 Person with a disability 17 31 18 15 12 7 2 52 29 195
2018 Not a person with a disability 26 31 19 9 7 5 3 62 17 3381
2017 Person with a disability 22 35 11 12 14 3 3 61 28 199
2017 Not a person with a disability 28 32 15 9 8 4 4 66 18 3659
2014 Person with a disability 26 27 16 12 16 2 0 55 29 177
2014 Not a person with a disability 31 30 15 9 8 4 3 66 18 3261

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 31 7 11 12 1 0 70 23 218
2019 Not a person with a disability 48 29 8 8 6 1 0 77 15 3574
2018 Person with a disability 32 28 11 16 13 0 0 60 29 193
2018 Not a person with a disability 45 30 8 9 7 1 0 76 16 3373
2017 Person with a disability 39 28 8 12 12 2 0 68 24 198
2017 Not a person with a disability 45 30 9 8 7 1 0 76 15 3660
2014 Person with a disability 34 30 10 9 16 1 0 65 26 178
2014 Not a person with a disability 45 29 9 8 7 1 0 76 15 3262

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 33 8 12 6 0 0 73 18 218
2019 Not a person with a disability 51 31 8 7 4 0 0 82 10 3572
2018 Person with a disability 38 35 13 10 4 0 0 73 14 194
2018 Not a person with a disability 50 33 7 7 3 0 0 83 10 3380
2017 Person with a disability 40 34 12 7 6 1 0 74 13 198
2017 Not a person with a disability 45 37 7 7 3 0 0 82 11 3657
2014 Person with a disability 33 39 8 7 11 1 1 73 18 178
2014 Not a person with a disability 43 39 8 7 3 0 0 82 10 3256

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 28 12 11 6 1 0 70 18 218
2019 Not a person with a disability 44 37 10 5 3 1 0 82 7 3578
2018 Person with a disability 30 41 16 6 6 0 0 72 13 195
2018 Not a person with a disability 41 39 12 5 2 1 0 81 7 3383
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 27 14 6 4 0 5 75 10 218
2019 Not a person with a disability 51 25 13 4 3 1 2 79 8 3583

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 25 12 13 9 0 0 65 22 218
2019 Not a person with a disability 45 30 12 7 5 0 1 76 13 3587
2018 Person with a disability 35 29 18 9 8 1 0 65 17 195
2018 Not a person with a disability 42 34 12 7 5 1 0 76 12 3388
2017 Person with a disability 32 37 12 8 9 1 1 70 18 199
2017 Not a person with a disability 41 34 11 8 4 1 1 76 13 3666
2014 Person with a disability 37 32 11 9 10 1 0 69 19 178
2014 Not a person with a disability 39 34 12 8 6 1 1 74 15 3261
2011 Person with a disability 27 32 12 10 17 2 0 60 28 197
2011 Not a person with a disability 34 35 13 10 7 0 0 69 17 3890
2008 Person with a disability 24 28 14 14 20 0 0 52 34 183
2008 Not a person with a disability 30 35 13 11 9 1 0 66 21 3430

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 25 12 9 9 1 0 70 18 218
2019 Not a person with a disability 52 26 10 6 4 1 1 79 10 3581
2018 Person with a disability 41 28 14 6 7 3 1 72 13 196
2018 Not a person with a disability 49 29 10 6 4 2 0 79 10 3383
2017 Person with a disability 41 29 11 8 7 3 1 73 15 198
2017 Not a person with a disability 48 30 11 5 4 2 1 80 9 3664
2014 Person with a disability 42 24 15 4 12 2 0 68 17 178
2014 Not a person with a disability 46 30 11 6 5 2 1 77 12 3260
2011 Person with a disability 39 21 10 15 12 2 0 62 28 197
2011 Not a person with a disability 40 31 13 8 6 2 0 72 15 3888
2008 Person with a disability 32 29 11 11 15 1 1 62 26 183
2008 Not a person with a disability 38 31 12 9 7 2 0 71 17 3428

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 29 10 10 10 0 1 70 20 216
2019 Not a person with a disability 47 29 10 7 5 0 1 77 13 3575
2018 Person with a disability 37 30 12 14 7 1 0 68 21 195
2018 Not a person with a disability 44 32 10 8 5 1 0 77 12 3375
2017 Person with a disability 35 32 12 12 7 2 0 68 20 199
2017 Not a person with a disability 46 32 9 7 5 1 1 78 12 3667
2014 Person with a disability 41 27 16 7 8 1 0 69 15 178
2014 Not a person with a disability 42 32 10 9 6 1 0 75 15 3260
2011 Person with a disability 31 31 14 11 13 2 0 62 24 196
2011 Not a person with a disability 37 34 11 10 8 0 0 71 18 3886
2008 Person with a disability 28 28 10 10 23 0 0 57 33 183
2008 Not a person with a disability 35 34 10 11 9 1 0 69 21 3431

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 78 8 6 1 2 0 4 91 4 215
2019 Not a person with a disability 80 10 3 2 2 0 2 93 4 3572
2017 Person with a disability 77 13 5 2 1 0 3 92 3 198
2017 Not a person with a disability 78 13 4 1 1 0 2 94 3 3660
2014 Person with a disability 72 16 5 1 2 1 3 92 3 178
2014 Not a person with a disability 77 12 4 2 2 0 3 93 3 3261
2011 Person with a disability 72 11 6 1 2 1 7 90 4 197
2011 Not a person with a disability 76 12 4 2 2 0 4 92 4 3886
2008 Person with a disability 74 7 4 3 3 0 9 88 7 183
2008 Not a person with a disability 75 9 3 3 3 0 7 91 6 3426

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 19 9 5 7 1 1 78 12 218
2019 Not a person with a disability 61 19 7 5 5 2 2 84 10 3585
2017 Person with a disability 51 23 8 7 6 3 2 78 13 199
2017 Not a person with a disability 52 25 7 4 5 3 4 83 10 3659
2014 Person with a disability 46 24 9 4 11 3 3 74 16 178
2014 Not a person with a disability 47 25 9 6 6 3 4 77 13 3261
2011 Person with a disability 41 20 10 10 14 2 3 64 26 198
2011 Not a person with a disability 39 28 9 8 9 2 4 72 18 3888

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 15 13 3 10 1 0 74 13 218
2019 Not a person with a disability 62 21 8 3 4 1 0 84 8 3588
2018 Person with a disability 45 27 13 6 5 3 0 75 11 196
2018 Not a person with a disability 57 25 9 4 4 1 0 83 8 3377
2017 Person with a disability 47 28 9 6 7 3 0 77 13 199
2017 Not a person with a disability 58 24 10 4 4 1 0 83 7 3663

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 25 9 7 10 1 0 73 18 218
2019 Not a person with a disability 53 26 9 6 5 0 0 80 11 3588
2018 Person with a disability 39 29 15 10 6 1 0 69 16 196
2018 Not a person with a disability 50 28 10 6 5 0 0 78 12 3381
2017 Person with a disability 41 31 10 9 9 0 0 72 18 198
2017 Not a person with a disability 53 26 10 6 5 0 0 79 11 3657
2014 Person with a disability 45 24 16 4 10 1 0 70 14 178
2014 Not a person with a disability 49 27 11 7 5 0 0 77 12 3262

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 36 14 21 6 2 3 57 29 50
2019 Not a person with a disability 17 44 17 12 5 3 2 64 18 914
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 28 16 10 11 7 0 60 22 218
2019 Not a person with a disability 32 32 16 7 6 6 0 69 14 3585
2018 Person with a disability 25 28 20 12 10 5 1 56 23 196
2018 Not a person with a disability 32 31 17 8 6 6 0 67 15 3393
2017 Person with a disability 21 32 14 18 10 5 1 56 30 199
2017 Not a person with a disability 27 35 16 8 6 7 0 66 16 3666
2014 Person with a disability 16 31 14 12 16 11 1 53 32 178
2014 Not a person with a disability 25 35 16 9 7 7 0 66 17 3260
2011 Person with a disability 21 27 18 8 21 5 0 51 31 197
2011 Not a person with a disability 24 31 18 10 10 6 0 59 22 3887

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 29 18 14 13 4 1 54 28 218
2019 Not a person with a disability 29 33 17 11 8 2 0 64 19 3578
2018 Person with a disability 25 26 19 13 14 2 0 53 28 196
2018 Not a person with a disability 27 31 19 11 9 2 0 60 21 3383
2017 Person with a disability 18 29 18 19 13 2 0 48 33 199
2017 Not a person with a disability 23 34 19 13 9 3 0 58 22 3665
2014 Person with a disability 15 29 17 15 19 5 0 47 36 178
2014 Not a person with a disability 22 33 19 13 11 2 0 57 24 3260
2011 Person with a disability 16 30 15 13 26 0 0 46 39 198
2011 Not a person with a disability 22 30 17 14 15 2 0 53 30 3887
2008 Person with a disability 15 30 14 16 22 3 0 47 39 184
2008 Not a person with a disability 23 32 16 12 15 2 0 56 28 3432

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 26 15 21 11 8 1 49 35 217
2019 Not a person with a disability 20 30 21 14 9 5 0 54 24 3575
2018 Person with a disability 20 22 19 15 17 7 0 45 35 195
2018 Not a person with a disability 19 30 21 15 9 5 0 52 26 3385
2017 Person with a disability 14 24 20 21 14 6 1 40 39 199
2017 Not a person with a disability 16 31 21 16 10 6 0 50 28 3660
2014 Person with a disability 11 24 21 14 20 10 1 39 38 178
2014 Not a person with a disability 15 31 20 16 11 5 0 49 29 3257
2011 Person with a disability 9 28 19 17 20 7 0 40 40 197
2011 Not a person with a disability 13 30 18 18 15 5 0 46 35 3891
2008 Person with a disability 10 27 16 22 17 8 0 40 42 183
2008 Not a person with a disability 12 31 18 19 14 5 0 46 35 3430

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 23 20 18 16 5 0 43 36 218
2019 Not a person with a disability 18 32 19 17 11 3 0 51 29 3586
2018 Person with a disability 15 27 13 22 18 4 1 44 43 195
2018 Not a person with a disability 17 32 19 18 11 3 0 50 30 3389
2017 Person with a disability 10 29 15 22 19 4 0 41 43 199
2017 Not a person with a disability 16 31 20 17 11 4 0 49 29 3659
2014 Person with a disability 13 25 17 18 20 6 1 41 40 178
2014 Not a person with a disability 15 33 20 16 13 3 0 50 30 3257
2011 Person with a disability 11 26 16 18 25 2 0 39 44 198
2011 Not a person with a disability 14 32 18 19 15 2 0 47 35 3889
2008 Person with a disability 12 30 15 24 19 1 0 42 43 183
2008 Not a person with a disability 14 35 16 19 14 2 0 51 33 3432

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 21 12 5 4 16 2 74 11 218
2019 Not a person with a disability 40 23 13 5 4 11 3 74 11 3588
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 43 17 12 4 2 0 65 17 217
2019 Not a person with a disability 23 42 19 10 4 2 0 66 14 3583
2018 Person with a disability 21 39 15 15 8 2 0 61 24 197
2018 Not a person with a disability 22 42 19 11 4 2 0 66 15 3391
2017 Person with a disability 25 28 21 17 7 2 1 54 24 196
2017 Not a person with a disability 22 41 18 12 5 2 0 65 17 3661
2014 Person with a disability 21 30 27 9 10 2 0 53 20 177
2014 Not a person with a disability 22 42 18 10 6 2 0 65 17 3262
2011 Person with a disability 21 38 16 13 9 3 0 60 23 198
2011 Not a person with a disability 22 40 16 11 8 2 0 64 20 3887

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 27 21 24 13 5 1 38 40 217
2019 Not a person with a disability 14 34 22 18 9 3 0 50 28 3570

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 36 12 16 12 0 1 59 29 218
2019 Not a person with a disability 30 36 15 11 5 3 1 68 16 3576
2018 Person with a disability 26 34 17 15 6 1 2 61 21 197
2018 Not a person with a disability 32 38 14 8 4 2 1 72 13 3391
2017 Person with a disability 27 28 17 16 6 5 0 58 24 196
2017 Not a person with a disability 35 39 12 8 4 3 1 76 12 3653
2014 Person with a disability 29 36 11 10 10 3 0 68 21 178
2014 Not a person with a disability 37 37 11 6 4 3 1 77 11 3258
2011 Person with a disability 27 31 10 10 16 5 1 62 28 197
2011 Not a person with a disability 35 32 12 9 6 5 1 72 16 3891
2008 Person with a disability 31 24 14 13 13 4 1 58 28 183
2008 Not a person with a disability 32 34 12 9 7 4 1 70 17 3430

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 38 21 13 11 2 0 54 24 217
2019 Not a person with a disability 29 36 21 7 5 2 0 66 13 3577
2018 Person with a disability 21 36 19 14 9 2 0 58 23 196
2018 Not a person with a disability 28 38 21 7 4 2 0 68 11 3380

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 17 18 19 20 8 3 36 44 218
2019 Not a person with a disability 21 24 20 12 10 10 3 52 26 3574
2018 Person with a disability 16 14 19 23 19 8 2 33 46 197
2018 Not a person with a disability 19 25 21 11 11 10 2 51 25 3384
2017 Person with a disability 14 18 17 22 20 8 2 35 46 197
2017 Not a person with a disability 18 26 19 12 10 11 4 51 26 3658
2014 Person with a disability 12 17 18 16 28 6 2 32 48 178
2014 Not a person with a disability 17 24 19 13 13 11 3 48 30 3261
2011 Person with a disability 11 20 14 15 30 7 3 35 50 198
2011 Not a person with a disability 15 22 19 14 14 13 3 45 33 3892

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 25 19 15 22 2 0 44 37 218
2019 Not a person with a disability 23 30 19 14 11 3 0 55 26 3578
2018 Person with a disability 17 26 17 17 19 4 0 45 37 197
2018 Not a person with a disability 22 33 18 14 10 3 0 57 25 3387
2017 Person with a disability 15 27 19 16 18 4 1 44 36 199
2017 Not a person with a disability 20 31 18 16 11 4 1 54 28 3659
2014 Person with a disability 21 22 13 16 22 6 1 46 41 178
2014 Not a person with a disability 24 34 17 13 10 3 0 59 24 3260
2011 Person with a disability 21 29 12 13 22 2 0 51 36 197
2011 Not a person with a disability 24 33 15 14 12 2 0 59 26 3887
2008 Person with a disability 19 35 11 13 19 2 1 55 34 184
2008 Not a person with a disability 25 35 16 12 10 2 0 61 23 3432

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 18 15 19 30 3 1 34 50 216
2019 Not a person with a disability 22 29 17 13 15 3 2 53 30 3588
2018 Person with a disability 15 16 16 19 29 3 2 32 51 196
2018 Not a person with a disability 21 30 17 13 14 3 2 54 28 3383
2017 Person with a disability 13 23 15 14 30 2 2 38 46 198
2017 Not a person with a disability 19 29 16 16 15 3 3 50 33 3659
2014 Person with a disability 17 17 10 17 34 4 2 36 53 178
2014 Not a person with a disability 18 26 17 15 19 3 3 47 36 3260
2011 Person with a disability 10 17 16 15 38 1 3 28 55 197
2011 Not a person with a disability 15 27 16 16 22 2 2 44 40 3887
2008 Person with a disability 9 26 11 13 37 0 3 37 52 184
2008 Not a person with a disability 15 30 16 16 19 1 2 47 37 3431

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 25 14 6 6 2 3 74 12 218
2019 Not a person with a disability 53 24 12 4 3 1 4 80 7 3570

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 13 10 12 10 2 13 63 26 217
2019 Not a person with a disability 53 12 8 5 6 3 13 77 14 3576

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 29 18 11 11 2 2 59 22 217
2019 Not a person with a disability 40 24 16 8 6 2 4 68 15 3563

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 20 19 12 16 4 2 50 30 216
2019 Not a person with a disability 38 22 16 9 7 3 5 65 18 3560

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 14 14 12 15 5 4 54 30 218
2019 Not a person with a disability 42 18 14 9 8 3 6 66 18 3562

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 18 9 5 4 3 3 81 10 218
2019 Not a person with a disability 62 15 8 4 2 3 6 85 6 3567

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 15 8 6 7 6 4 77 14 217
2019 Not a person with a disability 73 9 5 2 3 4 5 89 5 3567

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 13 10 7 8 3 5 73 16 217
2019 Not a person with a disability 77 6 3 1 1 2 10 95 2 3554

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 38 20 14 8 4 0 56 24 216
2019 Not a person with a disability 22 43 19 9 4 3 0 66 14 3583
2018 Person with a disability 18 28 23 16 11 3 0 48 28 196
2018 Not a person with a disability 22 38 22 9 5 3 0 62 15 3387
2017 Person with a disability 18 35 20 12 12 3 1 55 24 199
2017 Not a person with a disability 21 37 21 10 6 4 0 61 17 3662

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 40 18 10 8 2 0 64 18 217
2019 Not a person with a disability 36 40 14 5 3 2 0 77 8 3574
2018 Person with a disability 26 41 16 10 4 3 1 69 14 194
2018 Not a person with a disability 41 37 13 4 2 2 0 80 6 3389
2017 Person with a disability 27 46 13 8 5 2 0 74 13 199
2017 Not a person with a disability 36 42 13 4 2 2 0 80 7 3660
2014 Person with a disability 27 31 17 12 9 5 0 60 22 178
2014 Not a person with a disability 38 38 14 4 2 3 0 79 7 3261
2011 Person with a disability 21 36 14 10 15 4 0 59 27 198
2011 Not a person with a disability 32 39 15 7 5 3 0 73 12 3890

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 34 21 5 6 3 1 66 12 216
2019 Not a person with a disability 40 35 15 4 2 4 1 78 6 3567
2018 Person with a disability 28 34 20 6 5 6 1 67 12 196
2018 Not a person with a disability 39 35 16 4 2 5 0 78 6 3384
2017 Person with a disability 29 32 18 9 4 7 1 66 14 196
2017 Not a person with a disability 35 36 17 3 2 6 1 76 6 3660
2014 Person with a disability 34 28 18 7 6 7 1 67 14 178
2014 Not a person with a disability 39 34 15 3 2 5 1 78 6 3261

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 34 12 10 9 0 0 70 18 218
2019 Not a person with a disability 50 33 9 5 3 0 0 84 8 3581
2018 Person with a disability 32 41 15 7 5 1 0 73 12 196
2018 Not a person with a disability 49 36 9 4 2 0 0 85 6 3370
2017 Person with a disability 31 43 12 9 6 0 0 73 15 198
2017 Not a person with a disability 46 38 9 4 3 0 0 84 7 3661
2014 Person with a disability 38 32 8 6 15 1 1 71 20 178
2014 Not a person with a disability 47 36 9 5 3 0 0 83 8 3261
2011 Person with a disability 26 33 16 13 12 0 0 58 25 198
2011 Not a person with a disability 41 37 11 6 6 0 0 78 12 3886
2008 Person with a disability 25 38 10 13 15 0 0 63 28 184
2008 Not a person with a disability 37 40 11 7 5 0 0 76 12 3432

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 32 17 10 13 0 0 60 23 218
2019 Not a person with a disability 41 31 15 7 6 0 0 73 12 3578
2018 Person with a disability 27 31 19 12 12 1 0 58 23 195
2018 Not a person with a disability 40 32 15 7 5 1 0 72 12 3380
2017 Person with a disability 26 32 15 15 11 0 1 59 26 199
2017 Not a person with a disability 35 34 16 8 6 1 0 70 14 3659
2014 Person with a disability 29 29 16 9 16 1 0 58 26 178
2014 Not a person with a disability 34 35 15 9 6 1 0 70 15 3261
2011 Person with a disability 24 24 20 13 18 1 0 48 31 198
2011 Not a person with a disability 34 32 16 9 9 0 0 66 18 3883

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 35 17 12 11 0 0 60 23 218
2019 Not a person with a disability 39 33 14 9 5 0 0 73 13 3563
2018 Person with a disability 25 35 17 13 10 0 0 60 22 195
2018 Not a person with a disability 38 34 15 8 5 0 0 72 13 3368
2017 Person with a disability 24 36 13 19 8 0 0 60 27 199
2017 Not a person with a disability 34 36 15 9 5 0 0 70 15 3663
2014 Person with a disability 29 26 17 13 14 1 0 56 27 178
2014 Not a person with a disability 33 37 15 9 6 0 0 70 15 3261
2011 Person with a disability 26 26 16 17 15 0 0 52 32 198
2011 Not a person with a disability 32 34 14 10 9 0 0 67 19 3886
2008 Person with a disability 29 33 9 16 13 1 0 62 29 184
2008 Not a person with a disability 34 38 12 10 6 0 0 71 16 3434

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 21 14 11 15 4 1 57 28 217
2019 Not a person with a disability 36 26 18 10 7 3 1 64 17 3586
2018 Person with a disability 30 19 18 15 13 5 0 52 30 196
2018 Not a person with a disability 34 27 18 11 7 3 1 64 18 3389
2017 Person with a disability 24 28 16 12 15 5 1 54 29 199
2017 Not a person with a disability 32 28 19 9 7 4 1 63 17 3660
2014 Person with a disability 30 20 16 12 17 5 1 53 30 178
2014 Not a person with a disability 33 28 17 10 7 4 1 64 18 3262
2011 Person with a disability 27 23 12 12 20 5 1 53 34 197
2011 Not a person with a disability 33 26 17 11 9 4 1 62 20 3888
2008 Person with a disability 28 23 20 11 15 3 1 53 27 184
2008 Not a person with a disability 31 29 16 11 7 4 2 64 19 3430
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 38 29 33 218
2019 Not a person with a disability 28 36 36 3587
2018 Person with a disability 29 28 43 195
2018 Not a person with a disability 26 38 36 3396
2017 Person with a disability 34 33 34 198
2017 Not a person with a disability 27 39 34 3662
2014 Person with a disability 29 33 38 178
2014 Not a person with a disability 29 38 34 3258
2011 Person with a disability 35 32 33 197
2011 Not a person with a disability 28 38 34 3891

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Person with a disability 11 20 40 9 9 10 84
2019 Not a person with a disability 15 27 34 7 11 7 1016
2018 Person with a disability 12 21 32 16 6 13 60
2018 Not a person with a disability 16 28 33 7 8 8 895
2017 Person with a disability 18 20 33 6 9 15 65
2017 Not a person with a disability 18 31 31 5 9 6 981
2014 Person with a disability 23 19 30 12 9999 16 53
2014 Not a person with a disability 18 36 26 10 9999 10 942
2011 Person with a disability 16 17 38 13 9999 16 70
2011 Not a person with a disability 19 32 30 10 9999 10 1108
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 46 11 4 1 0 1 83 5 218
2019 Not a person with a disability 32 48 9 6 2 1 2 83 8 3578

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 25 10 6 3 5 2 79 10 218
2019 Not a person with a disability 55 26 8 3 2 4 3 86 5 3579
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 31 69 217
2019 Not a person with a disability 13 87 3582
2018 Person with a disability 29 71 196
2018 Not a person with a disability 14 86 3400

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 60 40 66
2019 Not a person with a disability 53 47 460
2018 Person with a disability 59 41 56
2018 Not a person with a disability 52 48 459

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 73 27 66
2019 Not a person with a disability 57 43 460
2018 Person with a disability 64 36 56
2018 Not a person with a disability 57 43 459

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 66
2019 Not a person with a disability 6 94 460
2018 Person with a disability 8 92 56
2018 Not a person with a disability 6 94 459

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 7 93 66
2019 Not a person with a disability 6 94 460

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 43 57 65
2019 Not a person with a disability 38 62 455
2018 Person with a disability 33 67 56
2018 Not a person with a disability 37 63 457

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 55 45 65
2019 Not a person with a disability 40 60 455
2018 Person with a disability 46 54 56
2018 Not a person with a disability 40 60 457

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 43 57 65
2019 Not a person with a disability 47 53 455
2018 Person with a disability 55 45 56
2018 Not a person with a disability 50 50 457

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 53 47 65
2019 Not a person with a disability 41 59 455
2018 Person with a disability 44 56 56
2018 Not a person with a disability 38 62 457

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 53 47 65
2019 Not a person with a disability 34 66 455
2018 Person with a disability 40 60 56
2018 Not a person with a disability 38 62 457

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 53 47 65
2019 Not a person with a disability 55 45 455
2018 Person with a disability 56 44 56
2018 Not a person with a disability 55 45 457

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 37 63 65
2019 Not a person with a disability 34 66 455
2018 Person with a disability 24 76 56
2018 Not a person with a disability 31 69 457

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 65
2019 Not a person with a disability 9 91 455
2018 Person with a disability 15 85 56
2018 Not a person with a disability 9 91 457

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 60 40 65
2019 Not a person with a disability 46 54 455
2018 Person with a disability 51 49 56
2018 Not a person with a disability 42 58 457

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 19 81 65
2019 Not a person with a disability 23 77 455
2018 Person with a disability 13 87 56
2018 Not a person with a disability 25 75 457

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 22 78 65
2019 Not a person with a disability 13 87 455
2018 Person with a disability 24 76 56
2018 Not a person with a disability 12 88 457

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 59 41 64
2019 Not a person with a disability 53 47 451
2018 Person with a disability 54 46 56
2018 Not a person with a disability 58 42 458

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 38 62 64
2019 Not a person with a disability 27 73 451
2018 Person with a disability 26 74 56
2018 Not a person with a disability 25 75 458

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 64
2019 Not a person with a disability 10 90 451
2018 Person with a disability 9 91 56
2018 Not a person with a disability 9 91 458

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 32 68 64
2019 Not a person with a disability 22 78 451
2018 Person with a disability 21 79 56
2018 Not a person with a disability 17 83 458

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 64
2019 Not a person with a disability 8 92 451
2018 Person with a disability 11 89 56
2018 Not a person with a disability 6 94 458

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 64
2019 Not a person with a disability 10 90 451
2018 Person with a disability 29 71 56
2018 Not a person with a disability 13 87 458

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 19 81 64
2019 Not a person with a disability 10 90 451
2018 Person with a disability 11 89 56
2018 Not a person with a disability 12 88 458

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 64
2019 Not a person with a disability 27 73 451
2018 Person with a disability 21 79 56
2018 Not a person with a disability 24 76 458

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 59
2019 Not a person with a disability 23 77 416
2018 Person with a disability 17 83 50
2018 Not a person with a disability 19 81 431

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 8 92 59
2019 Not a person with a disability 6 94 416

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 59
2019 Not a person with a disability 9 91 416
2018 Person with a disability 11 89 50
2018 Not a person with a disability 8 92 431

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 59
2019 Not a person with a disability 9 91 416
2018 Person with a disability 11 89 50
2018 Not a person with a disability 13 87 431

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 21 79 59
2019 Not a person with a disability 8 92 416

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 41 59 59
2019 Not a person with a disability 28 72 416
2018 Person with a disability 30 70 50
2018 Not a person with a disability 29 71 431

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 59
2019 Not a person with a disability 8 92 416

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 60 40 59
2019 Not a person with a disability 45 55 416
2018 Person with a disability 44 56 50
2018 Not a person with a disability 45 55 431

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 8 92 59
2019 Not a person with a disability 2 98 416

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 66 34 59
2019 Not a person with a disability 57 43 416
2018 Person with a disability 50 50 50
2018 Not a person with a disability 52 48 431

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 59
2019 Not a person with a disability 12 88 416
2018 Person with a disability 14 86 50
2018 Not a person with a disability 13 87 431

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 217
2019 Not a person with a disability 16 84 3576

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 14 20 13 17 22 3 34 39 217
2019 Not a person with a disability 17 16 20 7 6 26 8 50 19 3583
2018 Person with a disability 12 17 23 9 14 19 5 38 31 195
2018 Not a person with a disability 17 18 23 6 6 25 6 50 17 3387
2017 Person with a disability 11 19 20 11 17 19 4 39 35 198
2017 Not a person with a disability 16 19 19 6 6 26 8 52 19 3663
2014 Person with a disability 13 15 20 9 18 19 5 37 36 178
2014 Not a person with a disability 16 17 20 6 7 26 7 50 20 3260

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 23 20 16 10 8 0 50 28 218
2019 Not a person with a disability 32 29 17 6 5 9 1 69 12 3582
2018 Person with a disability 23 29 21 9 9 8 0 57 20 192
2018 Not a person with a disability 30 31 18 6 5 9 1 68 12 3390
2017 Person with a disability 21 30 17 11 12 10 1 56 25 198
2017 Not a person with a disability 27 32 18 6 5 11 1 67 13 3657
2014 Person with a disability 22 23 18 13 11 11 2 52 28 178
2014 Not a person with a disability 25 30 20 6 5 12 1 64 12 3259
2011 Person with a disability 21 35 14 10 12 7 0 61 24 198
2011 Not a person with a disability 29 36 17 6 4 7 0 71 11 3885
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 218
2019 Not a person with a disability 6 94 3589
2018 Person with a disability 19 81 193
2018 Not a person with a disability 6 94 3394

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 38 62 48
2019 Not a person with a disability 42 58 218
2018 Person with a disability 54 46 35
2018 Not a person with a disability 38 62 201

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 71 29 48
2019 Not a person with a disability 72 28 218
2018 Person with a disability 81 19 35
2018 Not a person with a disability 74 26 201

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 48
2019 Not a person with a disability 9 91 218
2018 Person with a disability 12 88 35
2018 Not a person with a disability 6 94 201

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 48
2019 Not a person with a disability 28 72 213

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 48
2019 Not a person with a disability 21 79 213

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 19 81 48
2019 Not a person with a disability 29 71 213
2018 Person with a disability 23 77 35
2018 Not a person with a disability 31 69 201

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 34 66 48
2019 Not a person with a disability 32 68 213
2018 Person with a disability 17 83 35
2018 Not a person with a disability 32 68 201

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 48
2019 Not a person with a disability 4 96 213

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 48
2019 Not a person with a disability 0 100 213

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 48
2019 Not a person with a disability 23 77 213
2018 Person with a disability 28 72 35
2018 Not a person with a disability 24 76 201

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 37 63 48
2019 Not a person with a disability 28 72 207
2018 Person with a disability 44 56 36
2018 Not a person with a disability 35 65 201

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 48
2019 Not a person with a disability 15 85 207
2018 Person with a disability 28 72 36
2018 Not a person with a disability 14 86 201

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 48
2019 Not a person with a disability 3 97 207

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 25 75 48
2019 Not a person with a disability 15 85 207
2018 Person with a disability 25 75 36
2018 Not a person with a disability 18 82 201

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 48
2019 Not a person with a disability 7 93 207
2018 Person with a disability 15 85 36
2018 Not a person with a disability 11 89 201

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 38 62 48
2019 Not a person with a disability 51 49 207
2018 Person with a disability 38 62 36
2018 Not a person with a disability 43 57 201

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 217
2019 Not a person with a disability 8 92 3576

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 12 26 7 11 29 4 35 27 217
2019 Not a person with a disability 18 15 21 3 4 31 8 54 11 3586
2018 Person with a disability 14 15 28 9 10 22 2 38 25 197
2018 Not a person with a disability 18 17 25 3 3 29 6 54 9 3386
2017 Person with a disability 13 19 24 5 7 28 3 47 18 199
2017 Not a person with a disability 16 17 21 3 2 32 8 56 8 3666
2014 Person with a disability 15 12 21 6 18 22 5 38 33 177
2014 Not a person with a disability 16 15 21 2 3 34 8 54 10 3258

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 26 21 10 7 14 1 55 20 217
2019 Not a person with a disability 34 28 17 4 3 12 1 72 8 3577
2018 Person with a disability 21 28 25 9 7 10 0 54 18 197
2018 Not a person with a disability 31 29 20 4 3 12 1 69 7 3383
2017 Person with a disability 23 30 22 9 5 10 1 59 16 199
2017 Not a person with a disability 29 31 18 3 2 14 2 72 6 3660
2014 Person with a disability 23 22 19 9 13 11 1 52 25 176
2014 Not a person with a disability 27 28 20 3 3 17 2 69 7 3258
2011 Person with a disability 26 31 13 11 10 8 1 63 22 198
2011 Not a person with a disability 34 35 16 4 2 9 0 76 7 3890
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 22 19 16 23 0 0 41 40 216
2019 Not a person with a disability 22 27 20 12 17 0 1 50 30 3587
2018 Person with a disability 20 16 21 16 24 1 2 37 41 197
2018 Not a person with a disability 21 25 22 14 16 0 1 47 30 3387
2017 Person with a disability 21 24 24 13 17 1 1 45 30 199
2017 Not a person with a disability 28 27 19 12 11 0 2 57 23 3651

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 22 28 21 10 0 1 40 32 216
2019 Not a person with a disability 20 30 25 14 10 0 1 51 24 3583
2018 Person with a disability 12 30 23 20 14 0 1 42 34 197
2018 Not a person with a disability 16 28 28 16 11 0 1 44 27 3393
2017 Person with a disability 15 27 29 19 10 0 1 42 29 196
2017 Not a person with a disability 17 28 26 16 11 0 1 46 28 3658

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 26 25 16 8 0 1 51 24 216
2019 Not a person with a disability 28 33 21 10 7 0 1 62 17 3571
2018 Person with a disability 20 36 18 14 12 0 1 56 26 195
2018 Not a person with a disability 23 31 25 12 7 0 1 55 20 3380
2017 Person with a disability 23 29 23 12 9 1 3 54 22 197
2017 Not a person with a disability 23 31 23 13 8 1 2 55 22 3651

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 17 24 19 17 0 1 40 36 216
2019 Not a person with a disability 24 26 21 14 13 1 1 51 27 3567
2018 Person with a disability 15 25 25 18 16 0 2 40 34 197
2018 Not a person with a disability 20 26 23 16 12 1 1 47 29 3381
2017 Person with a disability 18 20 25 19 14 1 4 39 35 198
2017 Not a person with a disability 20 24 21 18 15 1 2 45 33 3656

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 23 14 5 4 1 5 76 10 216
2019 Not a person with a disability 51 26 11 5 3 0 4 80 8 3574
2018 Person with a disability 42 28 19 3 2 0 6 75 5 197
2018 Not a person with a disability 46 27 13 5 3 0 5 77 9 3376
2017 Person with a disability 37 28 11 6 6 0 11 74 14 198
2017 Not a person with a disability 44 27 12 5 3 1 7 78 9 3644

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 25 21 10 12 0 0 57 22 217
2019 Not a person with a disability 35 30 18 9 7 0 1 66 16 3579
2018 Person with a disability 24 28 29 8 10 0 1 52 18 197
2018 Not a person with a disability 33 29 20 10 7 0 1 63 17 3390
2017 Person with a disability 24 30 24 13 9 0 0 54 22 199
2017 Not a person with a disability 31 32 19 11 6 0 1 64 17 3654

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 31 21 13 8 1 0 58 21 216
2019 Not a person with a disability 29 38 18 8 5 0 1 68 13 3569
2018 Person with a disability 22 29 23 15 9 1 1 52 25 195
2018 Not a person with a disability 25 37 23 9 4 1 1 63 14 3385
2017 Person with a disability 19 31 21 16 10 1 2 51 27 197
2017 Not a person with a disability 28 34 21 10 4 1 1 64 15 3650

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 28 23 14 12 1 0 51 27 218
2019 Not a person with a disability 23 34 23 12 7 0 1 58 19 3571
2018 Person with a disability 17 30 25 17 10 0 1 47 27 196
2018 Not a person with a disability 20 33 25 14 6 1 1 54 20 3389
2017 Person with a disability 19 25 28 17 8 1 2 46 26 199
2017 Not a person with a disability 21 33 24 13 7 1 1 55 21 3649

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 33 17 12 15 0 1 55 28 218
2019 Not a person with a disability 27 33 21 11 7 0 1 61 19 3567
2018 Person with a disability 18 34 18 16 13 0 1 53 29 196
2018 Not a person with a disability 24 34 22 13 7 1 1 58 20 3379
2017 Person with a disability 17 34 20 13 14 1 3 53 27 199
2017 Not a person with a disability 25 33 21 12 7 1 1 59 19 3654

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 23 17 12 7 0 0 64 19 216
2019 Not a person with a disability 45 27 13 8 6 0 1 73 13 3566

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 29 20 10 11 0 0 58 21 218
2019 Not a person with a disability 32 32 19 10 6 0 1 65 16 3557
2018 Person with a disability 19 26 25 17 12 0 2 45 30 192
2018 Not a person with a disability 25 31 23 12 7 0 1 57 19 3377
2017 Person with a disability 16 31 26 12 10 1 4 50 23 199
2017 Not a person with a disability 26 33 21 11 6 1 2 60 18 3648

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 25 18 9 9 0 0 64 18 215
2019 Not a person with a disability 54 25 12 5 2 0 1 81 7 3562
2018 Person with a disability 39 28 16 6 10 0 1 67 16 194
2018 Not a person with a disability 53 25 12 4 3 0 2 80 8 3366
2017 Person with a disability 41 17 21 12 6 0 3 60 19 197
2017 Not a person with a disability 54 25 11 4 3 0 2 81 7 3660

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 16 16 6 10 0 2 67 17 217
2019 Not a person with a disability 74 12 5 2 1 1 6 92 3 3561
2018 Person with a disability 48 21 11 8 10 1 2 70 18 196
2018 Not a person with a disability 69 16 6 2 1 1 5 90 4 3372

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 13 12 8 11 0 1 69 19 216
2019 Not a person with a disability 72 12 5 3 4 1 3 87 8 3577
2018 Person with a disability 54 20 13 5 4 1 2 76 10 194
2018 Not a person with a disability 69 14 6 3 3 1 3 87 7 3378
2017 Person with a disability 57 19 10 4 6 0 4 79 10 199
2017 Not a person with a disability 71 13 6 3 3 1 3 87 7 3656

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 26 14 6 6 0 0 73 12 215
2019 Not a person with a disability 56 26 11 3 2 0 1 83 6 3563
2018 Person with a disability 42 30 15 7 5 0 0 73 11 197
2018 Not a person with a disability 54 27 11 4 3 0 1 83 7 3393
2017 Person with a disability 49 28 14 3 4 0 3 79 7 198
2017 Not a person with a disability 56 27 9 4 2 0 2 85 6 3653

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 11 12 10 12 0 1 66 22 216
2019 Not a person with a disability 61 18 9 5 5 0 1 81 10 3561
2018 Person with a disability 37 24 21 7 9 0 1 63 16 195
2018 Not a person with a disability 57 20 11 5 4 0 1 79 10 3380
2017 Person with a disability 49 23 11 6 8 0 3 74 15 199
2017 Not a person with a disability 61 20 9 5 4 0 2 82 9 3655

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 12 5 2 1 0 31 88 5 210
2019 Not a person with a disability 57 12 5 2 1 0 23 90 4 3547
2018 Person with a disability 49 10 7 3 1 0 29 84 6 196
2018 Not a person with a disability 52 12 6 2 1 0 28 88 4 3365
2017 Person with a disability 52 11 5 0 1 0 30 91 2 198
2017 Not a person with a disability 53 12 5 2 1 0 26 89 5 3654

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 64 15 11 1 1 1 7 87 2 214
2019 Not a person with a disability 65 20 7 2 1 0 3 89 3 3561
2018 Person with a disability 51 27 9 3 4 0 6 83 8 196
2018 Not a person with a disability 61 21 9 2 1 0 5 87 4 3374
2017 Person with a disability 58 22 6 5 2 0 7 86 7 196
2017 Not a person with a disability 63 20 7 2 1 1 6 89 3 3639

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 64 17 8 3 4 0 4 85 7 215
2019 Not a person with a disability 74 14 5 2 2 0 2 91 5 3572
2018 Person with a disability 59 17 11 3 5 1 5 80 8 196
2018 Not a person with a disability 70 16 6 3 3 1 3 89 6 3387
2017 Person with a disability 57 19 11 5 3 1 4 79 9 198
2017 Not a person with a disability 69 16 6 3 2 0 4 89 5 3655

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 28 19 9 4 0 2 67 13 216
2019 Not a person with a disability 54 27 11 3 2 0 2 84 5 3571
2018 Person with a disability 36 34 17 7 4 1 2 72 11 196
2018 Not a person with a disability 48 31 12 4 2 0 2 81 6 3382
2017 Person with a disability 44 25 15 6 8 0 2 71 14 198
2017 Not a person with a disability 52 29 11 3 2 0 2 84 5 3654

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 25 41 18 9 1 0 32 27 217
2019 Not a person with a disability 16 37 32 11 4 0 0 54 14 3588
2018 Person with a disability 7 23 39 22 8 0 1 30 30 195
2018 Not a person with a disability 14 34 37 11 4 0 0 48 15 3401
2017 Person with a disability 6 24 44 18 8 0 0 30 26 199
2017 Not a person with a disability 12 33 38 12 4 0 0 46 16 3667

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 31 35 13 6 0 0 19 46 215
2019 Not a person with a disability 8 17 38 25 12 0 0 37 25 3556
2018 Person with a disability 16 28 33 14 9 0 0 23 44 194
2018 Not a person with a disability 8 18 38 24 11 0 0 36 26 3374
2017 Person with a disability 13 23 41 14 8 0 0 23 37 197
2017 Not a person with a disability 7 18 40 24 11 0 0 35 25 3657

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 37 21 11 10 3 0 56 22 215
2019 Not a person with a disability 26 38 18 9 4 4 0 67 14 3573
2018 Person with a disability 19 33 25 10 10 4 0 54 20 194
2018 Not a person with a disability 24 39 20 8 4 4 0 66 13 3388
2017 Person with a disability 14 26 20 16 16 8 0 44 34 199
2017 Not a person with a disability 16 34 22 11 7 9 0 56 20 3663

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 28 17 21 16 2 0 46 37 217
2019 Not a person with a disability 25 36 19 12 7 2 0 62 19 3582
2018 Person with a disability 13 32 19 16 17 3 0 46 34 195
2018 Not a person with a disability 24 37 19 11 6 2 0 63 18 3394
2017 Person with a disability 12 34 19 19 14 1 0 47 34 197
2017 Not a person with a disability 17 39 19 13 8 3 0 58 22 3658
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 49 51 218
2019 Not a person with a disability 13 87 3584
2017 Person with a disability 44 56 195
2017 Not a person with a disability 13 87 3662
2014 Person with a disability 48 52 178
2014 Not a person with a disability 12 88 3255

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 81 19 107
2019 Not a person with a disability 78 22 463
2017 Person with a disability 82 18 86
2017 Not a person with a disability 75 25 468
2014 Person with a disability 77 23 85
2014 Not a person with a disability 71 29 375

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 33 7 19 7 1 0 66 26 85
2019 Not a person with a disability 47 33 7 8 3 1 1 82 11 361
2017 Person with a disability 47 30 10 8 5 0 0 78 13 71
2017 Not a person with a disability 50 34 5 8 1 1 0 85 9 353
2014 Person with a disability 35 38 11 11 3 1 0 75 14 66
2014 Not a person with a disability 56 30 5 3 2 1 3 89 5 266
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 21 29 8 16 6 0 21 79 215
2019 Not a person with a disability 23 32 20 11 11 2 1 24 76 3581
2018 Person with a disability 25 28 22 11 12 2 0 25 75 197
2018 Not a person with a disability 30 26 20 11 11 2 1 31 69 3395
2017 Person with a disability 33 26 15 13 8 4 2 35 65 199
2017 Not a person with a disability 36 26 17 8 6 5 1 39 61 3667

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 74 26 161
2019 Not a person with a disability 62 38 2686

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 158
2019 Not a person with a disability 35 65 2654
2018 Person with a disability 24 76 145
2018 Not a person with a disability 26 74 2299

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 20 13 18 37 1 3 29 58 159
2019 Not a person with a disability 8 18 19 18 27 2 8 29 50 2655
2018 Person with a disability 9 16 13 21 34 2 5 27 59 145
2018 Not a person with a disability 7 16 19 18 29 2 8 26 53 2308
2017 Person with a disability 8 12 16 23 29 2 9 23 58 124
2017 Not a person with a disability 8 19 19 16 21 3 14 33 44 2108

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 5 9 11 17 47 2 10 16 72 159
2019 Not a person with a disability 5 12 17 18 35 3 11 20 61 2654
2018 Person with a disability 5 10 12 17 47 4 6 16 71 145
2018 Not a person with a disability 4 10 17 17 40 2 9 16 65 2304
2017 Person with a disability 4 6 15 19 40 3 13 12 70 124
2017 Not a person with a disability 4 11 16 16 33 4 16 19 61 2111

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 12 14 11 21 1 4 52 34 215
2019 Not a person with a disability 40 17 14 10 11 1 7 62 23 3549
2018 Person with a disability 33 12 15 11 22 1 6 49 35 196
2018 Not a person with a disability 42 16 14 9 10 1 8 64 21 3391
Date modified: