2019 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 44 4 9 3 0 0 84 12 3339
2019 First official language - French 43 42 6 8 2 0 0 85 9 1597
2017 First official language - English 32 47 4 13 4 0 0 79 17 3146
2017 First official language - French 32 49 7 8 4 0 0 81 12 1424
2014 First official language - English 31 50 5 11 4 0 0 81 15 3144
2014 First official language - French 35 48 6 9 3 0 0 83 12 1485
2011 First official language - English 31 49 4 12 4 0 0 80 16 2944
2011 First official language - French 38 45 7 8 2 0 0 83 10 1426
2008 First official language - English 34 48 5 9 3 0 0 83 13 2777
2008 First official language - French 39 46 6 7 1 0 0 85 9 1292

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 15 3 2 1 0 1 95 3 3325
2019 First official language - French 32 29 12 19 7 0 0 62 26 1596
2017 First official language - English 78 15 3 2 1 0 1 94 3 3144
2017 First official language - French 26 28 14 21 10 0 1 54 31 1422
2014 First official language - English 78 15 3 2 1 0 1 94 3 3144
2014 First official language - French 26 27 13 22 12 0 0 53 34 1484
2011 First official language - English 78 14 3 2 1 0 2 94 3 2943
2011 First official language - French 25 26 12 24 12 0 0 51 37 1426
2008 First official language - English 79 15 2 2 1 0 2 96 2 2775
2008 First official language - French 27 25 12 22 13 0 0 53 36 1290

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 32 5 10 5 0 0 80 15 3335
2019 First official language - French 46 35 9 7 3 0 0 81 10 1596
2017 First official language - English 49 34 5 8 4 0 0 83 12 3142
2017 First official language - French 39 42 7 7 4 0 0 81 11 1421
2014 First official language - English 49 33 5 9 4 0 0 82 13 3143
2014 First official language - French 41 40 7 8 4 0 0 81 12 1484
2011 First official language - English 44 38 6 8 4 0 0 82 12 2943
2011 First official language - French 36 44 10 7 4 0 0 80 11 1426

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 41 11 11 3 0 0 76 13 3325
2019 First official language - French 31 44 14 8 2 0 0 76 10 1596
2018 First official language - English 27 48 9 11 4 0 1 76 15 3006
2018 First official language - French 28 46 13 9 3 0 1 75 12 1389
2017 First official language - English 31 41 10 12 5 0 0 72 18 3145
2017 First official language - French 28 44 15 10 3 0 0 72 13 1424
2014 First official language - English 28 42 11 14 5 0 0 70 19 3144
2014 First official language - French 28 43 14 11 3 0 0 71 14 1484
2011 First official language - English 25 44 12 12 6 0 1 70 19 2946
2011 First official language - French 22 42 17 13 5 0 1 65 18 1424
2008 First official language - English 22 40 14 15 7 0 1 63 23 2777
2008 First official language - French 22 39 19 13 5 1 1 62 18 1291

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 33 6 4 2 0 0 88 6 3306
2019 First official language - French 52 36 7 3 1 0 0 88 4 1592
2017 First official language - English 54 34 6 4 2 0 0 88 6 3131
2017 First official language - French 47 41 6 4 1 0 0 89 5 1423
2014 First official language - English 53 35 6 5 2 0 0 88 6 3141
2014 First official language - French 44 43 7 4 1 0 1 88 5 1481

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 31 9 7 3 0 0 81 10 3336
2019 First official language - French 48 32 10 6 3 1 1 81 8 1590
2018 First official language - English 44 35 10 7 4 0 0 79 11 3000
2018 First official language - French 42 35 13 5 3 0 1 79 8 1385
2017 First official language - English 46 33 9 8 4 0 0 79 12 3141
2017 First official language - French 40 37 12 6 4 1 1 78 9 1420
2014 First official language - English 41 33 10 10 6 1 0 74 15 3141
2014 First official language - French 37 35 16 7 4 0 1 72 11 1485
2011 First official language - English 37 38 10 9 5 0 0 76 14 2946
2011 First official language - French 31 40 14 8 4 1 2 73 13 1426

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 41 9 6 4 0 0 81 10 3333
2019 First official language - French 37 45 9 6 2 0 0 83 8 1596
2018 First official language - English 35 45 9 7 4 0 0 80 11 2988
2018 First official language - French 32 45 14 6 3 0 0 77 9 1384
2017 First official language - English 37 44 8 7 4 0 0 81 11 3146
2017 First official language - French 30 50 12 5 3 0 0 80 8 1423
2014 First official language - English 32 46 9 9 4 0 0 78 13 3144
2014 First official language - French 27 48 14 8 3 0 0 75 11 1484
2011 First official language - English 32 44 10 8 6 0 0 76 14 2947
2011 First official language - French 29 46 14 8 3 0 0 75 11 1427
2008 First official language - English 33 43 10 9 5 0 0 77 13 2763
2008 First official language - French 32 45 12 8 3 0 0 77 11 1292

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 37 12 10 5 0 0 72 16 3330
2019 First official language - French 33 39 16 8 4 0 0 73 11 1598
2018 First official language - English 27 38 15 12 7 0 0 65 19 2998
2018 First official language - French 29 38 19 9 5 0 0 67 14 1384
2017 First official language - English 28 37 14 13 8 0 0 66 21 3142
2017 First official language - French 26 42 16 10 5 1 0 68 16 1422
2014 First official language - English 23 38 15 15 8 0 0 61 24 3143
2014 First official language - French 23 40 19 12 6 0 0 63 18 1485
2011 First official language - English 20 38 16 15 10 0 0 58 26 2948
2011 First official language - French 20 37 20 15 7 0 0 57 23 1427

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 43 10 9 4 0 0 77 13 3313
2019 First official language - French 31 47 13 7 2 0 0 78 9 1592
2018 First official language - English 29 44 12 11 4 0 0 73 15 3001
2018 First official language - French 26 47 14 9 3 0 0 73 13 1385
2017 First official language - English 33 41 10 11 5 0 0 74 16 3144
2017 First official language - French 26 47 15 7 3 0 0 74 11 1421

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 38 8 5 2 0 0 85 7 3326
2019 First official language - French 41 43 11 4 2 0 0 84 5 1590
2018 First official language - English 45 41 7 4 2 0 0 87 6 2999
2018 First official language - French 37 45 11 5 1 0 0 82 6 1388
2017 First official language - English 44 39 8 6 3 0 0 82 9 3140
2017 First official language - French 34 47 11 5 2 0 0 82 7 1420
2014 First official language - English 40 40 9 7 3 0 0 80 10 3143
2014 First official language - French 31 46 14 5 2 1 0 78 8 1483
2011 First official language - English 35 43 10 7 4 1 0 79 10 2950
2011 First official language - French 27 48 15 7 3 1 0 75 10 1426
2008 First official language - English 37 40 10 7 5 1 0 78 12 2773
2008 First official language - French 31 45 12 8 3 1 0 77 11 1292

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 37 11 8 5 0 0 77 13 3324
2019 First official language - French 36 40 15 6 3 0 0 76 9 1597
2018 First official language - English 33 41 11 10 6 0 0 74 15 2994
2018 First official language - French 29 42 16 8 4 0 0 71 12 1388
2017 First official language - English 32 39 12 10 7 0 0 71 17 3139
2017 First official language - French 25 44 17 9 4 0 0 70 13 1418

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 32 8 3 2 0 0 87 5 3309
2019 First official language - French 48 38 10 3 1 0 0 86 4 1583
2018 First official language - English 51 37 8 3 2 0 0 87 5 2981
2018 First official language - French 43 41 11 3 1 0 0 84 4 1380
2017 First official language - English 56 34 6 3 1 0 0 90 4 3136
2017 First official language - French 41 44 11 3 1 0 0 85 4 1419
2014 First official language - English 60 29 7 3 1 0 0 89 4 3142
2014 First official language - French 47 40 9 3 1 0 0 87 4 1485
2011 First official language - English 57 32 6 3 2 0 0 89 5 2944
2011 First official language - French 44 41 11 3 1 0 0 85 4 1427

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 39 11 10 4 0 0 75 14 3317
2019 First official language - French 33 42 14 7 4 0 0 75 11 1591
2018 First official language - English 30 43 11 10 5 0 0 73 15 2989
2018 First official language - French 28 41 16 10 5 0 1 69 15 1383
2017 First official language - English 33 42 9 10 5 0 0 76 15 3132
2017 First official language - French 24 47 16 9 3 0 0 72 13 1420
2014 First official language - English 25 45 11 12 6 0 0 70 19 3143
2014 First official language - French 18 43 18 14 6 0 1 62 20 1485
2011 First official language - English 26 45 11 10 7 0 0 71 18 2945
2011 First official language - French 20 44 18 11 7 0 0 64 18 1424

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 35 12 9 5 0 0 75 13 3335
2019 First official language - French 37 37 15 6 3 0 0 75 10 1599
2018 First official language - English 36 37 12 10 5 0 0 73 15 2980
2018 First official language - French 32 37 18 9 4 0 0 70 12 1382
2017 First official language - English 37 36 12 10 5 0 0 73 15 3136
2017 First official language - French 31 39 17 9 4 0 0 71 13 1419
2014 First official language - English 34 35 14 11 7 0 0 68 18 3142
2014 First official language - French 26 41 16 11 5 0 0 68 16 1484

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 41 12 9 3 1 1 76 12 3312
2019 First official language - French 31 44 15 7 3 0 0 75 10 1571
2018 First official language - English 30 38 15 11 5 0 1 68 17 2988
2018 First official language - French 27 38 19 10 4 0 1 66 14 1380
2017 First official language - English 32 37 14 11 6 0 1 70 16 3134
2017 First official language - French 25 42 20 9 3 0 1 67 13 1419
2014 First official language - English 29 39 15 11 6 0 1 69 16 3140
2014 First official language - French 24 42 18 11 4 0 1 66 15 1484
2011 First official language - English 31 41 12 10 4 1 1 74 14 2944
2011 First official language - French 24 46 18 9 3 0 1 71 12 1425

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 37 9 4 2 0 0 84 7 3339
2019 First official language - French 43 43 9 3 2 0 0 86 5 1594
2018 First official language - English 42 40 10 5 2 0 0 82 8 2994
2018 First official language - French 36 44 13 4 2 0 0 81 6 1389
2017 First official language - English 44 40 8 6 2 0 0 83 8 3134
2017 First official language - French 35 46 12 4 3 0 0 81 7 1421
2014 First official language - English 42 40 10 6 2 0 0 82 8 3142
2014 First official language - French 32 49 13 5 2 0 0 80 7 1483
2011 First official language - English 40 43 9 6 3 0 0 82 9 2948
2011 First official language - French 35 47 11 4 2 0 0 82 7 1426
2008 First official language - English 41 42 8 6 2 0 0 84 9 2773
2008 First official language - French 36 47 10 5 2 0 0 83 7 1292

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 34 17 7 5 0 0 71 12 3324
2019 First official language - French 36 37 14 7 5 0 0 74 12 1594
2018 First official language - English 31 33 20 9 6 0 1 65 15 3004
2018 First official language - French 34 35 16 8 6 0 0 70 14 1387
2017 First official language - English 32 35 18 7 5 0 1 69 13 3145
2017 First official language - French 34 39 15 6 5 0 1 73 11 1425
2014 First official language - English 28 36 19 9 6 0 1 65 15 3143
2014 First official language - French 36 37 16 7 4 0 0 73 11 1484
2011 First official language - English 26 36 20 10 7 0 1 63 17 2949
2011 First official language - French 30 37 19 8 5 0 1 67 13 1427
2008 First official language - English 23 33 22 13 8 0 1 56 21 2773
2008 First official language - French 22 38 20 12 7 0 0 61 19 1292

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 20 39 22 10 1 1 32 28 3336
2019 First official language - French 7 26 37 20 8 1 1 28 34 1596
2018 First official language - English 8 24 39 21 7 1 1 28 33 3004
2018 First official language - French 9 27 38 18 6 1 1 24 37 1388
2017 First official language - English 9 19 41 20 8 1 2 29 30 3128
2017 First official language - French 8 29 36 16 7 1 3 25 38 1417
2014 First official language - English 8 25 40 18 7 1 1 25 34 3137
2014 First official language - French 9 31 37 16 4 1 2 21 41 1482
2011 First official language - English 13 28 37 15 4 1 2 20 42 2938
2011 First official language - French 12 35 33 13 4 1 2 18 49 1426
2008 First official language - English 13 30 38 14 4 1 1 18 44 2764
2008 First official language - French 13 40 31 10 3 1 1 14 55 1290

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 14 29 30 17 2 1 49 21 3325
2019 First official language - French 6 17 30 27 14 4 2 44 25 1589
2018 First official language - English 8 18 31 26 13 2 1 41 27 2989
2018 First official language - French 9 21 32 23 9 4 2 34 32 1384
2017 First official language - English 10 17 30 24 14 2 3 40 28 3122
2017 First official language - French 9 21 30 21 10 4 4 35 32 1418
2014 First official language - English 10 20 33 22 10 2 2 34 32 3134
2014 First official language - French 10 25 30 21 8 4 3 31 37 1482
2011 First official language - English 20 25 30 16 6 1 2 22 46 2940
2011 First official language - French 19 32 26 12 5 3 2 18 54 1424
2008 First official language - English 21 27 28 15 6 1 2 22 50 2771
2008 First official language - French 23 33 26 9 4 3 2 13 59 1288

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 24 29 16 8 2 2 26 44 3332
2019 First official language - French 19 28 29 13 7 3 2 21 49 1594
2018 First official language - English 21 28 28 15 6 2 1 22 49 3000
2018 First official language - French 22 30 27 12 5 2 2 17 55 1386
2017 First official language - English 21 25 29 13 7 1 3 20 49 3127
2017 First official language - French 21 31 29 9 5 1 4 15 55 1422
2014 First official language - English 29 26 26 11 5 2 2 17 57 3137
2014 First official language - French 29 31 26 7 3 2 2 10 63 1484
2011 First official language - English 28 28 26 10 5 1 2 16 57 2937
2011 First official language - French 27 35 23 7 3 2 3 10 65 1425
2008 First official language - English 33 27 23 10 4 1 2 14 62 2768
2008 First official language - French 33 32 20 7 4 2 2 11 68 1288

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 6 16 31 30 17 1 1 47 22 3307
2019 First official language - French 9 21 32 24 11 2 1 36 31 1593
2018 First official language - English 8 16 34 29 12 1 1 41 24 2986
2018 First official language - French 11 23 32 23 7 1 2 31 35 1387
2017 First official language - English 7 15 32 27 16 1 2 44 23 3114
2017 First official language - French 10 22 36 19 8 1 3 28 34 1417
2014 First official language - English 8 18 34 27 11 1 2 39 26 3124
2014 First official language - French 10 26 36 20 6 1 2 27 36 1477
2011 First official language - English 8 18 34 28 9 0 2 38 27 2936
2011 First official language - French 16 30 33 13 4 1 2 18 48 1423
2008 First official language - English 9 18 35 25 10 1 2 36 28 2764
2008 First official language - French 19 31 28 14 4 1 2 19 52 1290

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 20 28 19 14 2 2 34 37 3330
2019 First official language - French 12 23 29 19 12 2 4 33 36 1593
2018 First official language - English 18 24 28 17 9 2 1 27 44 3000
2018 First official language - French 15 27 27 18 8 1 3 27 44 1387
2017 First official language - English 19 23 28 15 10 2 3 26 44 3129
2017 First official language - French 16 27 28 15 8 2 5 24 46 1418
2014 First official language - English 21 26 27 14 8 2 2 23 49 3133
2014 First official language - French 19 32 26 12 7 2 4 19 54 1481
2011 First official language - English 27 28 27 11 5 1 2 16 56 2942
2011 First official language - French 22 31 27 11 5 1 4 17 55 1425
2008 First official language - English 23 25 28 14 6 1 2 21 50 2766
2008 First official language - French 19 31 26 14 5 1 3 21 52 1287

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 15 25 27 19 3 3 49 24 3321
2019 First official language - French 9 19 28 23 13 4 3 40 30 1589
2018 First official language - English 9 16 30 26 14 3 2 42 27 2984
2018 First official language - French 13 25 28 20 9 3 2 31 40 1381
2017 First official language - English 10 15 27 23 17 3 5 43 27 3123
2017 First official language - French 13 20 28 21 10 4 4 33 36 1421
2014 First official language - English 8 14 28 29 14 3 4 46 24 3134
2014 First official language - French 7 19 31 25 11 3 4 39 27 1482
2011 First official language - English 10 16 29 24 13 2 6 40 28 2939
2011 First official language - French 10 23 25 24 10 3 4 37 36 1420
2008 First official language - English 15 21 28 20 10 3 4 32 38 2770
2008 First official language - French 17 29 26 14 6 3 4 22 50 1289

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 23 28 16 10 2 2 28 43 3330
2019 First official language - French 12 23 33 17 8 3 2 27 37 1591
2018 First official language - English 20 26 29 13 8 3 1 22 48 2997
2018 First official language - French 15 28 33 13 7 2 2 22 44 1387
2017 First official language - English 22 25 28 12 8 2 4 21 49 3133
2017 First official language - French 15 24 34 14 6 3 4 21 42 1416
2014 First official language - English 24 26 28 12 6 2 2 19 52 3138
2014 First official language - French 14 26 36 13 6 3 3 20 42 1481

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 20 36 22 11 0 1 33 31 3332
2019 First official language - French 8 22 37 19 11 1 2 31 30 1591
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 80 11 3 1 1 0 3 95 2 3330
2019 First official language - French 43 28 10 11 6 0 2 73 17 1597
2017 First official language - English 80 12 4 1 1 0 3 94 2 3144
2017 First official language - French 40 30 10 12 7 0 2 71 19 1424
2014 First official language - English 81 11 3 1 0 0 3 95 2 3144
2014 First official language - French 42 27 9 13 6 0 2 71 20 1484
2011 First official language - English 76 12 5 2 1 0 5 93 2 2945
2011 First official language - French 40 29 8 15 7 0 1 69 23 1427
2008 First official language - English 75 11 3 2 1 0 7 93 3 2774
2008 First official language - French 42 24 8 12 10 0 2 68 23 1290

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 29 13 8 5 6 5 72 14 3331
2019 First official language - French 28 33 16 8 3 7 6 69 12 1596
2018 First official language - English 24 34 17 9 6 6 4 65 17 2991
2018 First official language - French 23 35 18 7 5 7 6 66 14 1390
2017 First official language - English 31 30 13 9 7 6 5 68 17 3142
2017 First official language - French 22 36 17 9 5 6 6 66 15 1423
2014 First official language - English 34 31 13 9 6 5 4 70 16 3140
2014 First official language - French 23 35 16 8 6 6 6 66 16 1485

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 28 7 8 4 1 0 81 12 3336
2019 First official language - French 53 32 7 5 2 1 0 86 6 1594
2018 First official language - English 42 31 9 11 5 1 0 74 16 2982
2018 First official language - French 46 35 9 6 3 0 0 82 9 1389
2017 First official language - English 46 28 9 10 7 1 0 74 17 3144
2017 First official language - French 45 38 9 6 3 0 0 83 8 1421
2014 First official language - English 46 29 8 10 6 1 0 76 16 3144
2014 First official language - French 43 37 10 5 3 1 0 82 8 1484

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 27 6 5 2 0 0 87 7 3325
2019 First official language - French 58 33 6 2 1 0 0 90 4 1590
2018 First official language - English 51 34 7 5 3 0 0 85 8 2990
2018 First official language - French 50 40 6 3 1 0 0 90 4 1392
2017 First official language - English 51 32 7 6 3 0 0 84 9 3142
2017 First official language - French 47 41 6 4 2 0 0 88 5 1423
2014 First official language - English 50 34 7 6 2 0 0 85 8 3140
2014 First official language - French 42 45 8 3 1 0 0 88 4 1484

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 33 7 4 2 1 0 87 6 3329
2019 First official language - French 46 39 9 4 1 1 0 86 5 1600
2018 First official language - English 43 40 9 4 2 1 0 85 6 2996
2018 First official language - French 40 42 12 4 2 1 0 82 5 1388
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 26 12 5 2 1 2 81 7 3331
2019 First official language - French 49 31 12 3 1 2 2 83 5 1596

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 32 10 8 4 0 0 78 12 3343
2019 First official language - French 42 35 13 6 3 0 1 78 9 1594
2018 First official language - English 40 36 11 7 5 1 0 77 12 2984
2018 First official language - French 36 39 12 9 3 0 0 76 12 1389
2017 First official language - English 42 35 10 8 5 0 0 77 13 3142
2017 First official language - French 35 41 11 8 3 1 1 77 11 1425
2014 First official language - English 39 36 10 8 5 1 0 76 14 3143
2014 First official language - French 33 39 13 9 4 1 1 73 13 1484
2011 First official language - English 33 38 11 11 7 0 0 71 17 2944
2011 First official language - French 32 39 16 9 4 0 0 71 13 1425
2008 First official language - English 27 37 12 13 10 0 1 65 23 2775
2008 First official language - French 27 37 16 11 8 1 0 65 19 1290

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 26 9 5 3 1 0 83 8 3332
2019 First official language - French 48 33 11 4 2 2 1 82 7 1598
2018 First official language - English 50 29 9 6 4 1 1 80 10 2978
2018 First official language - French 43 35 12 5 2 2 1 80 8 1389
2017 First official language - English 49 30 8 6 4 2 0 81 11 3142
2017 First official language - French 41 40 10 5 2 2 0 83 7 1424
2014 First official language - English 48 30 10 6 4 1 1 79 10 3142
2014 First official language - French 37 38 13 6 3 2 0 77 10 1482
2011 First official language - English 41 33 11 8 5 2 1 76 13 2945
2011 First official language - French 33 38 16 7 3 2 0 73 10 1427
2008 First official language - English 39 32 11 9 6 2 1 73 16 2770
2008 First official language - French 34 36 15 8 5 2 0 71 13 1290

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 31 9 7 3 0 1 80 10 3321
2019 First official language - French 49 34 9 5 2 0 1 83 7 1589
2018 First official language - English 42 33 10 8 5 1 0 76 13 2968
2018 First official language - French 41 38 10 7 3 0 0 79 10 1389
2017 First official language - English 44 33 8 8 5 1 0 78 13 3141
2017 First official language - French 42 39 9 6 3 1 0 82 8 1423
2014 First official language - English 42 34 10 9 5 1 0 77 14 3144
2014 First official language - French 38 38 12 7 4 1 0 76 11 1484
2011 First official language - English 37 35 10 11 6 0 0 72 18 2944
2011 First official language - French 33 41 13 10 4 0 0 74 13 1427
2008 First official language - English 33 34 10 12 9 1 0 68 21 2774
2008 First official language - French 30 39 13 10 6 0 0 70 17 1290

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 86 8 2 1 0 0 3 97 1 3330
2019 First official language - French 72 16 4 3 3 0 1 90 6 1594
2017 First official language - English 86 8 2 1 1 0 3 97 1 3140
2017 First official language - French 66 20 5 4 3 0 1 88 7 1421
2014 First official language - English 85 7 2 1 1 0 4 96 1 3144
2014 First official language - French 64 21 5 5 4 0 1 86 9 1484
2011 First official language - English 82 8 3 1 1 0 5 95 2 2945
2011 First official language - French 64 21 4 6 4 0 1 86 10 1427
2008 First official language - English 83 6 2 0 0 0 6 96 1 2772
2008 First official language - French 68 16 3 5 6 0 2 86 11 1293

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 19 6 4 3 2 2 87 7 3338
2019 First official language - French 59 23 7 4 3 2 3 85 7 1590
2017 First official language - English 56 24 6 4 3 3 4 85 8 3137
2017 First official language - French 46 29 8 6 4 3 5 81 10 1424
2014 First official language - English 52 24 7 4 4 4 4 83 10 3142
2014 First official language - French 42 30 9 5 4 3 8 80 10 1484
2011 First official language - English 45 29 8 6 6 2 3 79 13 2944
2011 First official language - French 36 32 10 10 5 2 4 73 16 1425

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 20 7 3 2 1 0 88 5 3337
2019 First official language - French 63 25 8 2 2 1 0 89 4 1599
2018 First official language - English 59 24 8 4 4 1 0 84 7 2973
2018 First official language - French 54 30 8 4 3 1 0 85 7 1389
2017 First official language - English 61 22 8 4 4 1 0 84 8 3141
2017 First official language - French 55 29 9 3 3 1 0 85 6 1424

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 27 7 6 3 0 0 83 9 3337
2019 First official language - French 52 31 10 4 2 0 0 84 7 1600
2018 First official language - English 50 28 10 7 5 0 0 78 12 2980
2018 First official language - French 45 33 11 6 4 0 0 78 10 1390
2017 First official language - English 54 25 8 7 5 0 0 80 12 3138
2017 First official language - French 49 33 10 5 3 0 0 82 8 1419
2014 First official language - English 50 29 10 7 4 0 0 79 11 3142
2014 First official language - French 43 33 12 7 4 0 0 77 11 1484

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 43 16 14 4 3 2 64 19 928
2019 First official language - French 17 43 21 11 4 1 2 63 15 498
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 30 13 6 4 8 0 74 12 3329
2019 First official language - French 27 39 17 6 3 8 0 72 10 1599
2018 First official language - English 30 31 16 9 5 9 0 68 15 3002
2018 First official language - French 21 39 19 7 4 10 0 66 12 1392
2017 First official language - English 31 31 14 8 6 9 1 68 16 3143
2017 First official language - French 21 40 18 8 4 9 0 67 13 1424
2014 First official language - English 29 32 14 9 6 10 0 68 16 3141
2014 First official language - French 18 37 20 8 5 12 0 63 14 1484
2011 First official language - English 21 30 19 12 9 9 0 56 23 2940
2011 First official language - French 14 33 23 11 8 10 1 53 21 1425

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 32 15 11 7 3 0 66 19 3321
2019 First official language - French 24 39 19 9 4 3 0 66 14 1595
2018 First official language - English 24 34 17 14 8 3 0 59 24 2995
2018 First official language - French 20 34 23 13 7 3 0 56 20 1390
2017 First official language - English 24 33 16 14 9 4 0 59 24 3140
2017 First official language - French 17 35 25 12 7 3 1 54 20 1424
2014 First official language - English 21 33 18 15 10 3 0 56 26 3141
2014 First official language - French 14 34 25 15 8 4 0 50 24 1484
2011 First official language - English 14 27 20 19 17 2 0 42 37 2943
2011 First official language - French 10 25 27 19 14 4 0 37 34 1425
2008 First official language - English 15 27 18 19 18 3 0 44 38 2778
2008 First official language - French 14 27 26 16 13 4 0 43 30 1293

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 30 17 16 10 5 0 54 28 3323
2019 First official language - French 18 34 23 12 6 8 0 56 19 1593
2018 First official language - English 15 28 20 20 12 5 0 46 33 2996
2018 First official language - French 14 30 25 17 8 7 0 47 26 1385
2017 First official language - English 15 28 18 18 13 6 0 47 34 3140
2017 First official language - French 11 31 27 14 8 7 0 46 24 1420
2014 First official language - English 12 28 20 20 14 6 0 43 36 3139
2014 First official language - French 10 26 30 17 10 7 0 39 29 1485
2011 First official language - English 7 24 18 27 19 5 0 33 48 2938
2011 First official language - French 5 25 29 23 11 8 0 32 36 1424
2008 First official language - English 6 22 16 26 24 5 0 30 53 2772
2008 First official language - French 7 23 27 22 13 7 1 32 38 1290

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 30 17 18 12 4 0 51 31 3326
2019 First official language - French 18 36 22 14 6 3 0 56 21 1598
2018 First official language - English 13 29 18 23 13 4 0 44 37 2997
2018 First official language - French 14 35 23 17 8 3 0 50 26 1392
2017 First official language - English 15 29 16 21 13 5 0 47 36 3141
2017 First official language - French 14 38 24 12 8 3 0 53 21 1417
2014 First official language - English 12 32 18 21 13 4 0 46 35 3139
2014 First official language - French 12 35 24 16 9 3 0 49 27 1482
2011 First official language - English 8 27 16 25 20 3 0 37 47 2937
2011 First official language - French 7 32 25 21 11 3 0 41 33 1423
2008 First official language - English 10 29 16 25 17 3 0 41 43 2775
2008 First official language - French 10 34 25 19 10 2 1 44 30 1292

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 23 9 4 3 13 2 81 8 3340
2019 First official language - French 42 28 18 6 3 3 0 72 9 1599
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 42 16 11 4 1 0 68 15 3336
2019 First official language - French 22 46 19 7 3 2 0 70 11 1598
2018 First official language - English 21 43 18 12 4 2 0 65 16 3000
2018 First official language - French 17 45 23 10 3 1 0 63 13 1394
2017 First official language - English 22 42 17 12 5 1 0 65 18 3135
2017 First official language - French 17 45 22 10 3 2 0 64 13 1422
2014 First official language - English 19 41 19 14 6 2 0 61 20 3142
2014 First official language - French 16 43 22 11 5 2 0 61 17 1483
2011 First official language - English 13 38 19 17 11 2 0 52 29 2947
2011 First official language - French 12 36 24 18 8 2 0 49 27 1425

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 14 33 21 18 8 5 0 50 28 3313
2019 First official language - French 14 35 26 15 5 5 0 51 21 1586

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 38 12 7 3 2 1 77 11 3329
2019 First official language - French 32 44 12 7 3 2 1 78 10 1597
2018 First official language - English 32 42 12 8 3 2 1 76 11 2997
2018 First official language - French 29 44 13 8 3 2 1 75 11 1385
2017 First official language - English 37 39 10 7 4 3 1 78 11 3136
2017 First official language - French 30 43 14 8 3 2 1 75 11 1419
2014 First official language - English 43 38 9 5 2 3 1 83 8 3140
2014 First official language - French 32 47 11 6 2 2 0 81 8 1482
2011 First official language - English 32 38 12 7 5 4 2 74 13 2944
2011 First official language - French 28 43 11 10 4 4 1 74 14 1424
2008 First official language - English 28 35 14 11 7 4 1 67 19 2775
2008 First official language - French 25 40 14 12 5 3 1 67 18 1290

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 38 16 5 3 2 0 76 7 3325
2019 First official language - French 32 44 17 4 1 2 0 77 5 1593
2018 First official language - English 32 41 17 6 3 2 0 74 8 2992
2018 First official language - French 26 45 21 5 2 1 0 72 7 1379

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 26 18 11 9 9 2 57 23 3331
2019 First official language - French 19 29 19 11 7 10 4 57 20 1590
2018 First official language - English 20 29 18 13 10 8 2 54 26 2996
2018 First official language - French 18 28 21 13 8 10 3 52 23 1389
2017 First official language - English 21 26 15 13 12 10 3 54 29 3138
2017 First official language - French 14 28 18 14 9 12 4 50 28 1419
2014 First official language - English 18 26 17 15 12 10 2 50 31 3141
2014 First official language - French 12 25 19 16 12 13 3 44 33 1485
2011 First official language - English 14 23 17 18 15 11 2 43 38 2942
2011 First official language - French 9 22 19 16 12 17 5 40 36 1422

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 33 17 14 9 3 0 59 24 3333
2019 First official language - French 22 40 21 9 4 3 0 64 14 1596
2018 First official language - English 21 34 17 16 10 2 0 56 27 2992
2018 First official language - French 19 39 22 12 5 2 0 60 17 1390
2017 First official language - English 22 35 14 16 10 3 1 59 27 3138
2017 First official language - French 20 42 19 10 4 3 0 65 15 1422
2014 First official language - English 20 33 16 17 11 2 1 55 29 3140
2014 First official language - French 20 39 20 13 5 3 0 61 19 1485
2011 First official language - English 16 35 17 17 13 1 0 52 31 2946
2011 First official language - French 16 34 23 17 8 2 1 52 25 1424
2008 First official language - English 14 33 17 18 16 2 0 48 35 2777
2008 First official language - French 14 35 25 16 7 3 1 51 24 1292

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 29 14 15 14 3 2 55 31 3342
2019 First official language - French 22 33 18 11 11 3 2 58 23 1597
2018 First official language - English 20 30 15 16 15 2 2 52 33 3001
2018 First official language - French 19 33 18 13 12 2 2 54 27 1391
2017 First official language - English 19 25 14 18 19 3 3 47 38 3138
2017 First official language - French 16 35 17 14 13 3 3 54 28 1420
2014 First official language - English 16 27 14 18 20 2 2 45 41 3142
2014 First official language - French 14 31 17 16 15 4 2 48 34 1484
2011 First official language - English 13 25 15 21 23 2 1 39 46 2947
2011 First official language - French 10 27 20 23 17 2 2 38 41 1424
2008 First official language - English 15 31 12 18 21 2 2 48 40 2772
2008 First official language - French 15 36 16 16 13 1 2 54 30 1290

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 27 12 4 3 1 3 80 7 3336
2019 First official language - French 49 24 13 6 2 1 4 77 9 1597

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 15 10 6 7 2 9 75 14 3335
2019 First official language - French 62 12 6 3 2 2 14 87 6 1596

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 27 15 6 3 2 3 75 9 3331
2019 First official language - French 48 24 15 5 2 2 4 77 8 1592

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 23 15 7 5 4 4 71 13 3321
2019 First official language - French 43 22 15 6 3 4 5 73 11 1588

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 16 15 10 11 3 5 61 23 3333
2019 First official language - French 48 16 10 9 8 3 6 71 19 1586

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 71 14 6 2 2 2 4 90 4 3330
2019 First official language - French 70 12 7 3 2 2 4 87 5 1592

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 7 4 1 2 4 4 92 3 3324
2019 First official language - French 76 8 4 2 2 3 5 91 5 1586

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 81 6 3 1 1 2 7 95 2 3330
2019 First official language - French 76 7 2 1 1 2 10 96 2 1593

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 44 17 9 4 3 0 68 14 3336
2019 First official language - French 21 42 22 8 3 5 0 66 11 1593
2018 First official language - English 20 41 20 10 5 3 0 63 16 2994
2018 First official language - French 19 38 26 10 3 4 0 60 14 1390
2017 First official language - English 20 40 19 12 5 3 1 63 17 3139
2017 First official language - French 15 42 24 10 4 5 0 60 15 1421

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 40 11 5 3 2 0 81 8 3329
2019 First official language - French 39 42 12 3 1 2 0 82 5 1588
2018 First official language - English 41 39 11 5 2 2 0 81 7 2988
2018 First official language - French 37 45 11 3 1 2 0 84 4 1389
2017 First official language - English 39 40 11 5 2 2 0 81 8 3137
2017 First official language - French 31 48 13 4 1 3 0 82 5 1421
2014 First official language - English 40 38 11 5 2 3 0 81 8 3141
2014 First official language - French 31 46 13 3 1 5 0 81 5 1483
2011 First official language - English 27 41 16 8 4 4 0 71 12 2939
2011 First official language - French 18 45 20 7 3 6 0 68 11 1423

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 32 13 3 2 4 0 81 6 3331
2019 First official language - French 43 38 11 2 1 4 0 84 4 1590
2018 First official language - English 39 35 14 4 2 6 0 78 7 2988
2018 First official language - French 36 42 14 3 1 5 0 81 4 1391
2017 First official language - English 36 35 14 5 3 6 1 77 8 3137
2017 First official language - French 29 43 17 4 1 6 1 77 6 1424
2014 First official language - English 42 32 13 3 2 6 0 80 6 3140
2014 First official language - French 30 43 15 2 1 7 1 79 4 1483

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 32 8 4 2 0 0 86 6 3333
2019 First official language - French 53 35 8 2 1 0 0 88 4 1594
2018 First official language - English 48 37 9 4 2 0 0 85 6 2989
2018 First official language - French 45 43 8 3 1 0 0 88 4 1389
2017 First official language - English 46 36 9 5 3 0 0 83 8 3138
2017 First official language - French 39 46 9 4 2 0 0 85 6 1425
2014 First official language - English 47 36 10 5 3 1 0 83 7 3138
2014 First official language - French 38 45 11 4 2 0 0 84 6 1483
2011 First official language - English 32 40 14 8 5 1 0 73 13 2940
2011 First official language - French 24 46 18 7 3 0 0 71 11 1424
2008 First official language - English 30 38 15 10 5 0 0 69 16 2775
2008 First official language - French 26 43 17 8 4 1 0 70 13 1292

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 34 12 6 3 0 0 79 9 3332
2019 First official language - French 44 34 15 4 2 1 0 79 6 1592
2018 First official language - English 38 35 16 7 4 1 0 73 11 2988
2018 First official language - French 36 38 17 6 2 0 0 74 9 1391
2017 First official language - English 36 35 15 8 4 1 0 72 13 3139
2017 First official language - French 30 41 16 7 4 1 0 72 11 1422
2014 First official language - English 29 37 16 12 5 1 0 66 18 3143
2014 First official language - French 24 40 21 10 4 1 0 64 14 1485
2011 First official language - English 21 33 20 15 10 1 0 55 25 2942
2011 First official language - French 15 33 26 16 9 1 0 48 25 1423

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 36 11 7 3 0 0 78 11 3316
2019 First official language - French 42 37 14 5 2 1 0 79 7 1584
2018 First official language - English 35 38 15 8 4 1 0 74 12 2979
2018 First official language - French 34 41 16 7 2 0 0 75 9 1384
2017 First official language - English 34 38 14 10 5 0 0 72 14 3132
2017 First official language - French 28 44 16 8 3 1 0 73 11 1422
2014 First official language - English 28 37 16 14 5 0 0 65 19 3142
2014 First official language - French 22 42 22 10 4 0 0 64 15 1483
2011 First official language - English 20 36 17 17 10 1 0 56 27 2942
2011 First official language - French 14 35 26 17 8 0 0 49 25 1420
2008 First official language - English 19 39 16 17 9 0 0 58 26 2776
2008 First official language - French 17 39 21 15 7 0 0 56 22 1292

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 26 18 8 5 3 1 68 14 3341
2019 First official language - French 40 28 16 7 4 3 1 71 12 1598
2018 First official language - English 34 28 18 10 5 3 1 65 16 2993
2018 First official language - French 32 31 20 8 4 3 1 65 13 1390
2017 First official language - English 34 26 18 10 6 4 1 64 17 3135
2017 First official language - French 31 32 18 8 5 5 1 67 15 1421
2014 First official language - English 31 28 18 12 7 4 1 61 20 3141
2014 First official language - French 25 30 22 11 6 5 1 59 18 1485
2011 First official language - English 30 27 17 13 8 5 1 60 22 2944
2011 First official language - French 21 28 21 13 10 6 1 52 25 1422
2008 First official language - English 23 31 18 14 8 5 1 58 23 2774
2008 First official language - French 22 32 19 13 9 5 1 57 23 1290
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 28 38 35 3344
2019 First official language - French 27 40 33 1597
2018 First official language - English 26 40 34 3007
2018 First official language - French 29 41 30 1394
2017 First official language - English 26 39 35 3142
2017 First official language - French 27 43 30 1423
2014 First official language - English 25 40 34 3142
2014 First official language - French 27 44 30 1484
2011 First official language - English 24 42 34 2944
2011 First official language - French 28 44 28 1427

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 15 26 23 5 27 4 933
2019 First official language - French 16 32 28 4 14 6 434
2018 First official language - English 15 29 24 5 21 6 824
2018 First official language - French 15 38 29 4 9 6 420
2017 First official language - English 16 23 27 7 22 5 821
2017 First official language - French 16 32 32 5 11 3 384
2014 First official language - English 15 27 29 13 9999 17 829
2014 First official language - French 12 33 36 5 9999 14 403
2011 First official language - English 17 22 36 11 9999 14 737
2011 First official language - French 15 25 45 6 9999 10 406
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 47 7 6 2 1 2 86 8 3342
2019 First official language - French 30 48 10 8 2 1 2 80 10 1586

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 25 7 2 1 4 2 90 3 3339
2019 First official language - French 52 32 7 2 1 4 2 90 3 1596
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 3334
2019 First official language - French 8 92 1596
2018 First official language - English 11 89 2996
2018 First official language - French 10 90 1389

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 320
2019 First official language - French 45 55 137
2018 First official language - English 45 55 325
2018 First official language - French 49 51 139

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 59 41 320
2019 First official language - French 62 38 137
2018 First official language - English 63 37 325
2018 First official language - French 64 36 139

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 320
2019 First official language - French 7 93 137
2018 First official language - English 11 89 325
2018 First official language - French 7 93 139

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 320
2019 First official language - French 7 93 137
2018 First official language - English 4 96 325
2018 First official language - French 4 96 139

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 316
2019 First official language - French 27 73 136
2018 First official language - English 42 58 326
2018 First official language - French 34 66 138

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 316
2019 First official language - French 46 54 136
2018 First official language - English 45 55 326
2018 First official language - French 45 55 138

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 49 51 316
2019 First official language - French 52 48 136
2018 First official language - English 49 51 326
2018 First official language - French 41 59 138

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 316
2019 First official language - French 41 59 136
2018 First official language - English 38 62 326
2018 First official language - French 38 62 138

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 316
2019 First official language - French 36 64 136
2018 First official language - English 38 62 326
2018 First official language - French 31 69 138

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 316
2019 First official language - French 64 36 136
2018 First official language - English 51 49 326
2018 First official language - French 59 41 138

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 316
2019 First official language - French 30 70 136
2018 First official language - English 33 67 326
2018 First official language - French 32 68 138

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 316
2019 First official language - French 5 95 136

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 316
2019 First official language - French 5 95 136
2018 First official language - English 11 89 326
2018 First official language - French 17 83 138

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 45 55 316
2019 First official language - French 41 59 136
2018 First official language - English 42 58 326
2018 First official language - French 40 60 138

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 22 78 316
2019 First official language - French 24 76 136
2018 First official language - English 24 76 326
2018 First official language - French 21 79 138

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 316
2019 First official language - French 15 85 136
2018 First official language - English 16 84 326
2018 First official language - French 9 91 138

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 55 45 315
2019 First official language - French 58 42 136
2018 First official language - English 56 44 326
2018 First official language - French 49 51 139

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 315
2019 First official language - French 32 68 136
2018 First official language - English 30 70 326
2018 First official language - French 25 75 139

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 315
2019 First official language - French 10 90 136
2018 First official language - English 11 89 326
2018 First official language - French 12 88 139

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 315
2019 First official language - French 18 82 136
2018 First official language - English 22 78 326
2018 First official language - French 12 88 139

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 315
2019 First official language - French 16 84 136
2018 First official language - English 10 90 326
2018 First official language - French 13 87 139

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 315
2019 First official language - French 5 95 136
2018 First official language - English 7 93 326
2018 First official language - French 6 94 139

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 315
2019 First official language - French 16 84 136
2018 First official language - English 11 89 326
2018 First official language - French 14 86 139

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 315
2019 First official language - French 12 88 136
2018 First official language - English 11 89 326
2018 First official language - French 12 88 139

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 315
2019 First official language - French 24 76 136
2018 First official language - English 26 74 326
2018 First official language - French 26 74 139

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 300
2019 First official language - French 13 87 129
2018 First official language - English 7 93 304
2018 First official language - French 13 87 131

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 300
2019 First official language - French 25 75 129
2018 First official language - English 25 75 304
2018 First official language - French 16 84 131

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 300
2019 First official language - French 10 90 129
2018 First official language - English 7 93 304
2018 First official language - French 12 88 131

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 300
2019 First official language - French 12 88 129
2018 First official language - English 6 94 304
2018 First official language - French 12 88 131

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 300
2019 First official language - French 11 89 129
2018 First official language - English 11 89 304
2018 First official language - French 9 91 131

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 300
2019 First official language - French 10 90 129
2018 First official language - English 9 91 304
2018 First official language - French 8 92 131

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 300
2019 First official language - French 18 82 129
2018 First official language - English 10 90 304
2018 First official language - French 19 81 131

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 300
2019 First official language - French 7 93 129
2018 First official language - English 9 91 304
2018 First official language - French 9 91 131

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 300
2019 First official language - French 12 88 129
2018 First official language - English 8 92 304
2018 First official language - French 8 92 131

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 300
2019 First official language - French 23 77 129
2018 First official language - English 33 67 304
2018 First official language - French 21 79 131

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 300
2019 First official language - French 11 89 129
2018 First official language - English 8 92 304
2018 First official language - French 9 91 131

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 300
2019 First official language - French 44 56 129
2018 First official language - English 47 53 304
2018 First official language - French 45 55 131

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 2 98 300
2019 First official language - French 0 100 129

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 60 40 300
2019 First official language - French 45 55 129
2018 First official language - English 59 41 304
2018 First official language - French 43 57 131

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 300
2019 First official language - French 12 88 129
2018 First official language - English 14 86 304
2018 First official language - French 12 88 131

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 3329
2019 First official language - French 11 89 1597

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 16 17 6 4 31 10 55 17 3336
2019 First official language - French 14 17 16 4 3 34 11 58 12 1595
2018 First official language - English 14 17 20 6 4 31 6 50 17 2991
2018 First official language - French 14 17 19 5 4 33 8 53 15 1388
2017 First official language - English 16 16 18 6 5 30 9 52 18 3141
2017 First official language - French 11 21 18 4 4 32 10 54 15 1423
2014 First official language - English 14 17 18 6 4 33 8 52 18 3142
2014 First official language - French 8 18 17 5 4 38 10 50 17 1485

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 32 14 5 3 9 1 75 9 3341
2019 First official language - French 31 37 15 3 2 11 1 77 5 1598
2018 First official language - English 29 34 18 5 3 9 1 70 10 2997
2018 First official language - French 25 38 19 4 2 10 1 71 7 1386
2017 First official language - English 30 32 17 6 4 10 2 70 10 3140
2017 First official language - French 20 41 17 4 3 13 1 71 9 1422
2014 First official language - English 26 30 18 6 4 14 1 67 11 3142
2014 First official language - French 17 37 20 4 3 19 1 67 9 1483
2011 First official language - English 28 36 18 6 4 7 0 70 11 2936
2011 First official language - French 19 44 19 6 3 9 1 69 10 1423
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 3327
2019 First official language - French 5 95 1597
2018 First official language - English 5 95 2997
2018 First official language - French 5 95 1389

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 158
2019 First official language - French 38 62 76
2018 First official language - English 37 63 161
2018 First official language - French 31 69 70

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 84 16 158
2019 First official language - French 81 19 76
2018 First official language - English 81 19 161
2018 First official language - French 86 14 70

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 158
2019 First official language - French 0 100 76
2018 First official language - English 0 100 161
2018 First official language - French 0 100 70

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 158
2019 First official language - French 7 93 76

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 158
2019 First official language - French 7 93 76

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 158
2019 First official language - French 17 83 75
2018 First official language - English 21 79 161
2018 First official language - French 10 90 71

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 158
2019 First official language - French 29 71 75
2018 First official language - English 20 80 161
2018 First official language - French 18 82 71

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 158
2019 First official language - French 11 89 75
2018 First official language - English 11 89 161
2018 First official language - French 10 90 71

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 158
2019 First official language - French 8 92 75

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 158
2019 First official language - French 20 80 75
2018 First official language - English 31 69 161
2018 First official language - French 24 76 71

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 37 63 158
2019 First official language - French 19 81 75
2018 First official language - English 32 68 161
2018 First official language - French 21 79 71

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 158
2019 First official language - French 13 87 75
2018 First official language - English 16 84 161
2018 First official language - French 21 79 71

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 21 79 158
2019 First official language - French 11 89 75
2018 First official language - English 14 86 161
2018 First official language - French 9 91 71

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 158
2019 First official language - French 30 70 75
2018 First official language - English 16 84 161
2018 First official language - French 28 72 71

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 158
2019 First official language - French 36 64 74
2018 First official language - English 36 64 161
2018 First official language - French 25 75 71

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 158
2019 First official language - French 18 82 74
2018 First official language - English 19 81 161
2018 First official language - French 13 87 71

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 158
2019 First official language - French 11 89 74
2018 First official language - English 20 80 161
2018 First official language - French 8 92 71

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 158
2019 First official language - French 8 92 74

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 158
2019 First official language - French 7 93 74

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 158
2019 First official language - French 18 82 74

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 43 57 158
2019 First official language - French 46 54 74
2018 First official language - English 42 58 161
2018 First official language - French 61 39 71

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 140
2019 First official language - French 8 92 62

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 140
2019 First official language - French 12 88 62
2018 First official language - English 24 76 153
2018 First official language - French 16 84 69

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 140
2019 First official language - French 13 87 62
2018 First official language - English 9 91 153
2018 First official language - French 9 91 69

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 140
2019 First official language - French 12 88 62
2018 First official language - English 6 94 153
2018 First official language - French 20 80 69

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 140
2019 First official language - French 12 88 62
2018 First official language - English 11 89 153
2018 First official language - French 11 89 69

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 28 72 140
2019 First official language - French 19 81 62
2018 First official language - English 31 69 153
2018 First official language - French 18 82 69

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 140
2019 First official language - French 50 50 62
2018 First official language - English 43 57 153
2018 First official language - French 42 58 69

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 140
2019 First official language - French 56 44 62
2018 First official language - English 67 33 153
2018 First official language - French 58 42 69

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 140
2019 First official language - French 13 87 62
2018 First official language - English 10 90 153
2018 First official language - French 11 89 69

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 3335
2019 First official language - French 6 94 1596

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 14 17 3 2 36 9 60 10 3332
2019 First official language - French 15 17 17 2 2 37 9 61 8 1593
2018 First official language - English 16 15 22 3 2 36 7 53 8 2994
2018 First official language - French 14 18 20 3 2 36 7 57 8 1389
2017 First official language - English 16 14 19 3 2 38 9 55 9 3140
2017 First official language - French 11 20 17 2 2 38 10 59 8 1419
2014 First official language - English 15 14 19 2 2 40 8 56 8 3142
2014 First official language - French 9 16 16 3 2 44 10 54 10 1485

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 30 15 3 2 11 1 77 6 3339
2019 First official language - French 32 36 14 2 2 12 1 79 5 1596
2018 First official language - English 30 33 19 3 2 11 1 72 6 2991
2018 First official language - French 25 37 18 3 2 14 1 73 6 1388
2017 First official language - English 32 31 17 3 2 14 2 74 6 3140
2017 First official language - French 21 39 18 2 2 16 2 73 5 1421
2014 First official language - English 29 29 17 3 2 18 1 72 7 3141
2014 First official language - French 18 35 16 3 2 25 2 72 6 1485
2011 First official language - English 33 37 15 4 2 10 0 77 6 2947
2011 First official language - French 22 44 16 3 2 13 0 76 6 1426
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 31 22 13 14 0 0 51 27 3341
2019 First official language - French 21 27 22 14 15 0 1 48 30 1598
2018 First official language - English 16 25 24 14 20 0 1 41 35 3002
2018 First official language - French 15 24 24 16 19 0 2 40 36 1391
2017 First official language - English 17 26 20 16 21 0 1 43 37 3137
2017 First official language - French 11 20 22 17 27 0 3 32 45 1423

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 31 27 14 9 0 0 49 24 3339
2019 First official language - French 17 27 30 17 9 0 0 44 26 1595
2018 First official language - English 13 27 30 18 11 0 0 40 30 2991
2018 First official language - French 12 25 31 20 11 0 1 38 32 1388
2017 First official language - English 15 30 28 17 10 0 1 45 27 3136
2017 First official language - French 12 23 33 17 14 0 1 35 32 1421

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 33 20 10 6 0 1 64 16 3325
2019 First official language - French 22 30 25 14 8 0 1 53 22 1589
2018 First official language - English 20 34 24 13 8 0 1 55 21 2985
2018 First official language - French 15 29 28 16 10 0 1 45 27 1387
2017 First official language - English 25 34 21 11 7 0 2 61 18 3135
2017 First official language - French 14 30 26 17 12 0 1 44 29 1421

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 24 23 15 14 0 1 47 29 3326
2019 First official language - French 21 25 24 16 11 1 1 47 28 1583
2018 First official language - English 15 23 25 19 16 0 1 39 35 2980
2018 First official language - French 14 24 28 18 14 0 1 39 32 1389
2017 First official language - English 17 24 24 18 16 1 2 42 34 3142
2017 First official language - French 15 23 26 20 15 0 2 38 35 1422

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 29 13 6 4 1 3 76 11 3328
2019 First official language - French 43 26 14 7 4 0 6 74 11 1588
2018 First official language - English 38 29 16 8 5 0 3 70 13 2989
2018 First official language - French 38 27 15 9 5 0 6 69 15 1387
2017 First official language - English 38 30 14 7 4 0 6 74 11 3139
2017 First official language - French 33 29 16 6 5 1 10 69 13 1420

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 32 21 10 7 0 1 61 18 3330
2019 First official language - French 34 27 22 10 6 0 1 61 16 1594
2018 First official language - English 24 30 24 13 9 0 0 54 22 3000
2018 First official language - French 26 31 23 11 8 0 1 58 19 1390
2017 First official language - English 25 33 23 12 7 0 0 58 19 3125
2017 First official language - French 26 33 23 10 7 0 1 60 17 1423

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 38 20 9 5 1 1 66 14 3337
2019 First official language - French 29 36 22 8 4 1 1 66 12 1590
2018 First official language - English 20 37 26 10 6 0 0 58 16 2991
2018 First official language - French 25 33 25 10 5 1 1 59 15 1375
2017 First official language - English 25 32 24 11 6 0 1 58 17 3125
2017 First official language - French 24 34 24 11 4 1 2 59 15 1418

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 36 22 10 6 1 1 62 16 3331
2019 First official language - French 26 32 24 11 5 1 1 59 16 1591
2018 First official language - English 18 35 26 14 7 1 0 53 21 2984
2018 First official language - French 18 35 25 14 7 0 1 54 20 1381
2017 First official language - English 21 35 23 13 6 0 1 57 20 3127
2017 First official language - French 20 32 26 12 7 1 2 53 20 1419

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 34 21 10 6 0 1 63 16 3327
2019 First official language - French 30 32 22 10 5 0 1 62 15 1585
2018 First official language - English 22 34 24 13 7 0 0 57 19 2989
2018 First official language - French 24 31 24 13 6 0 1 56 19 1378
2017 First official language - English 26 33 22 11 7 0 1 60 18 3130
2017 First official language - French 24 33 23 13 5 0 2 59 18 1422

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 27 14 7 5 0 1 74 12 3320
2019 First official language - French 45 28 15 6 4 1 1 74 11 1589

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 34 19 9 4 0 1 68 13 3319
2019 First official language - French 32 33 20 9 5 0 1 66 14 1576
2018 First official language - English 25 34 24 10 6 0 1 60 16 2977
2018 First official language - French 25 32 25 10 6 0 1 58 17 1370
2017 First official language - English 27 35 21 10 5 1 1 63 15 3126
2017 First official language - French 25 34 22 10 5 1 2 61 16 1421

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 27 11 5 4 0 1 80 9 3323
2019 First official language - French 57 22 11 4 3 0 2 82 7 1581
2018 First official language - English 49 28 13 5 3 0 1 79 8 2977
2018 First official language - French 52 25 12 4 3 0 3 80 7 1378
2017 First official language - English 55 26 11 4 2 0 1 83 6 3138
2017 First official language - French 55 24 12 4 2 0 3 82 6 1421

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 77 11 4 1 1 1 5 93 3 3333
2019 First official language - French 71 13 3 2 1 1 8 93 3 1579
2018 First official language - English 72 15 5 2 2 1 4 92 3 2985
2018 First official language - French 68 15 6 2 1 1 7 90 4 1376

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 10 4 2 3 1 2 91 5 3327
2019 First official language - French 75 9 5 2 3 1 4 89 6 1593
2018 First official language - English 75 12 4 2 3 1 3 90 6 2984
2018 First official language - French 71 12 5 3 3 1 5 89 6 1379
2017 First official language - English 76 12 4 3 2 1 2 90 5 3138
2017 First official language - French 72 13 5 4 2 0 5 89 6 1423

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 26 8 3 2 0 1 87 5 3315
2019 First official language - French 57 25 10 4 2 0 3 84 6 1590
2018 First official language - English 55 29 10 3 2 0 1 84 5 2999
2018 First official language - French 56 24 10 5 2 0 2 82 7 1391
2017 First official language - English 57 28 9 3 1 0 1 87 4 3131
2017 First official language - French 52 27 10 3 3 0 4 83 6 1421

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 20 9 4 4 0 1 84 8 3317
2019 First official language - French 62 19 8 5 4 0 3 83 9 1586
2018 First official language - English 53 23 12 5 5 0 1 77 10 2993
2018 First official language - French 56 20 11 6 5 0 3 78 11 1387
2017 First official language - English 58 21 10 6 4 0 1 81 10 3136
2017 First official language - French 58 19 9 5 4 0 4 81 10 1423

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 14 5 1 1 0 18 91 3 3305
2019 First official language - French 57 13 6 2 1 1 21 90 3 1589
2018 First official language - English 52 14 6 2 1 0 24 88 4 2988
2018 First official language - French 56 13 6 2 1 0 21 88 4 1385
2017 First official language - English 56 14 5 2 1 0 23 90 4 3131
2017 First official language - French 55 13 5 2 1 0 24 90 4 1419

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 70 18 6 1 1 0 4 92 2 3318
2019 First official language - French 73 14 5 1 1 1 6 93 2 1588
2018 First official language - English 64 21 7 2 1 0 4 90 3 2985
2018 First official language - French 70 17 5 1 1 0 5 92 3 1379
2017 First official language - English 67 19 5 2 1 1 6 92 2 3119
2017 First official language - French 67 17 5 2 1 0 8 91 3 1414

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 16 6 3 4 1 2 88 7 3325
2019 First official language - French 75 11 4 2 2 1 4 91 5 1594
2018 First official language - English 68 16 6 4 3 1 2 87 7 2993
2018 First official language - French 72 13 5 3 3 0 5 89 6 1389
2017 First official language - English 65 17 7 4 4 1 3 85 8 3140
2017 First official language - French 69 13 5 4 3 1 6 88 7 1421

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 29 13 3 2 0 1 82 5 3322
2019 First official language - French 51 27 12 5 2 0 2 81 6 1591
2018 First official language - English 44 32 17 4 2 0 2 77 6 2997
2018 First official language - French 48 27 16 4 3 0 2 77 7 1387
2017 First official language - English 48 32 12 4 2 0 2 81 6 3132
2017 First official language - French 48 29 14 4 2 0 3 80 6 1421

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 16 37 32 11 3 0 0 53 14 3341
2019 First official language - French 15 34 36 12 3 0 0 49 15 1597
2018 First official language - English 10 34 37 14 5 0 0 44 19 2996
2018 First official language - French 10 31 40 15 4 0 0 41 19 1390
2017 First official language - English 9 34 38 13 6 0 0 43 18 3141
2017 First official language - French 8 28 44 15 5 0 0 36 20 1422

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 17 40 25 10 0 0 35 25 3323
2019 First official language - French 6 16 39 26 12 0 0 39 22 1591
2018 First official language - English 9 21 39 23 8 0 0 32 29 2977
2018 First official language - French 6 20 39 25 10 0 0 35 26 1385
2017 First official language - English 7 20 41 24 8 0 0 32 27 3137
2017 First official language - French 6 18 41 23 12 0 0 35 24 1419

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 43 12 5 2 2 0 80 8 3328
2019 First official language - French 35 44 13 4 1 2 0 81 6 1585
2018 First official language - English 32 44 13 6 2 3 0 78 9 3002
2018 First official language - French 29 46 17 5 2 2 0 76 7 1389
2017 First official language - English 23 44 15 8 5 4 0 70 14 3141
2017 First official language - French 19 43 22 8 3 5 0 65 12 1423

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 39 16 10 5 2 0 68 15 3337
2019 First official language - French 28 41 17 9 4 2 0 70 13 1597
2018 First official language - English 26 37 17 12 6 2 0 64 18 3002
2018 First official language - French 22 40 20 12 4 1 0 64 17 1388
2017 First official language - English 20 39 16 14 8 2 0 61 22 3138
2017 First official language - French 15 45 19 12 7 2 0 62 19 1423
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 3335
2019 First official language - French 13 87 1596
2017 First official language - English 15 85 3136
2017 First official language - French 13 87 1422
2014 First official language - English 14 86 3132
2014 First official language - French 12 88 1482

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 87 13 392
2019 First official language - French 85 15 207
2017 First official language - English 75 25 457
2017 First official language - French 74 26 183
2014 First official language - English 82 18 439
2014 First official language - French 79 21 183

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 32 6 7 3 0 0 84 10 339
2019 First official language - French 56 33 4 4 3 0 0 90 6 178
2017 First official language - English 52 34 6 5 2 1 1 87 7 345
2017 First official language - French 56 38 1 2 1 1 1 96 3 136
2014 First official language - English 61 26 4 6 3 0 0 87 9 359
2014 First official language - French 55 30 7 4 3 0 0 86 8 144
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 33 23 11 11 2 0 20 80 3334
2019 First official language - French 22 30 23 13 10 2 1 22 78 1595
2018 First official language - English 21 27 23 13 13 2 1 21 79 3002
2018 First official language - French 23 25 23 14 12 1 1 23 77 1393
2017 First official language - English 22 25 21 13 14 5 1 23 77 3145
2017 First official language - French 22 23 22 15 15 3 1 23 77 1423

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 56 44 2609
2019 First official language - French 60 40 1215

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 41 59 2582
2019 First official language - French 36 64 1202
2018 First official language - English 29 71 2260
2018 First official language - French 30 70 1032

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 24 18 18 21 2 6 39 42 2577
2019 First official language - French 11 22 21 19 18 1 8 36 41 1201
2018 First official language - English 9 21 17 23 25 1 4 31 51 2269
2018 First official language - French 9 21 19 21 22 2 8 32 47 1036
2017 First official language - English 9 22 15 20 26 2 5 34 50 2290
2017 First official language - French 6 18 17 20 25 2 11 28 52 1068

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 5 15 16 21 34 2 6 22 60 2584
2019 First official language - French 5 14 19 22 32 2 7 21 58 1198
2018 First official language - English 3 10 15 21 47 2 4 13 71 2268
2018 First official language - French 3 10 16 21 44 1 5 13 70 1037
2017 First official language - English 2 8 11 17 54 3 6 10 78 2289
2017 First official language - French 2 5 10 19 54 3 8 7 81 1067

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 20 13 7 7 1 8 69 16 3311
2019 First official language - French 38 17 15 11 10 1 8 60 24 1588
2018 First official language - English 41 20 12 8 9 1 9 68 19 2993
2018 First official language - French 34 17 15 12 10 1 10 58 25 1391
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