2019 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - Student

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 33 1 4 1 0 0 93 5 311
2017 Student 54 38 3 4 1 0 0 92 5 209
2014 Student 45 42 4 7 2 1 0 87 8 164
2011 Student 39 55 0 6 0 0 0 94 6 51

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 75 13 4 3 1 0 3 91 4 309
2017 Student 77 14 2 4 2 0 1 91 6 209
2014 Student 79 12 3 3 2 1 0 92 5 164
2011 Student 80 18 0 2 0 0 0 98 2 51

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 65 27 4 3 1 0 0 92 4 312
2017 Student 64 27 3 4 2 0 0 90 6 209
2014 Student 63 25 4 7 1 0 0 88 8 164
2011 Student 53 29 2 14 2 0 0 82 16 51

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 37 8 4 1 0 1 87 5 310
2018 Student 38 46 5 6 2 0 2 87 8 222
2017 Student 47 36 10 5 1 0 1 84 6 209
2014 Student 42 35 10 12 1 0 0 77 13 163
2011 Student 41 29 12 12 0 0 6 75 13 51

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 68 24 4 2 1 0 0 93 3 307
2017 Student 65 25 5 3 2 0 0 90 5 209
2014 Student 66 22 6 4 2 0 0 88 6 164

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 22 8 2 1 2 2 88 3 311
2018 Student 55 24 14 4 1 2 0 81 5 221
2017 Student 56 27 9 1 1 2 4 88 3 209
2014 Student 50 22 15 3 3 3 3 76 7 164
2011 Student 51 31 12 4 0 0 2 84 4 51

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 40 42 9 7 2 0 0 82 9 311
2018 Student 42 39 10 7 3 0 0 81 10 221
2017 Student 40 44 7 6 2 0 0 85 8 209
2014 Student 31 48 9 9 1 1 0 80 10 164
2011 Student 31 53 8 6 2 0 0 84 8 51

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 30 6 3 1 0 0 90 4 312
2018 Student 45 38 9 4 3 0 1 84 6 222
2017 Student 49 34 10 5 1 0 1 84 6 208
2014 Student 44 37 8 6 2 2 1 83 9 164
2011 Student 39 45 10 2 2 2 0 86 4 51

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 42 10 6 1 0 0 83 7 310
2018 Student 35 44 9 8 4 0 0 79 12 222
2017 Student 41 36 14 6 2 0 1 77 8 209

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 35 8 5 1 0 0 86 6 313
2018 Student 50 36 7 4 2 0 0 87 6 222
2017 Student 53 34 8 4 0 0 1 88 4 207
2014 Student 42 37 14 4 2 1 0 80 6 164
2011 Student 33 51 10 4 0 2 0 86 4 51

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 34 10 3 2 0 0 85 5 313
2018 Student 45 36 14 3 2 0 0 81 5 222
2017 Student 45 39 9 5 1 0 0 85 6 209

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 35 12 3 1 0 0 84 4 313
2018 Student 49 33 13 3 2 0 0 82 5 220
2017 Student 52 32 10 5 1 0 0 84 6 207
2014 Student 53 36 7 3 1 1 0 89 4 164
2011 Student 53 29 14 4 0 0 0 82 4 51

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 46 33 12 6 2 0 1 80 8 311
2018 Student 45 32 10 9 2 0 1 79 12 219
2017 Student 44 31 13 8 2 1 1 77 10 207
2014 Student 35 37 12 9 5 1 1 74 14 163
2011 Student 37 43 12 0 2 0 6 85 2 51

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 32 8 6 2 1 0 84 8 313
2018 Student 52 30 8 7 2 1 0 83 9 219
2017 Student 50 26 15 7 2 0 0 76 9 207
2014 Student 44 35 14 3 3 1 0 79 6 163

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 37 6 2 1 2 2 91 3 312
2018 Student 45 34 12 3 2 2 1 82 5 221
2017 Student 45 36 13 1 1 1 2 84 3 207
2014 Student 41 42 8 3 2 1 2 86 5 163
2011 Student 49 45 2 2 0 2 0 96 2 51

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 52 33 10 4 1 0 0 85 5 313
2018 Student 54 31 11 2 2 0 0 85 4 222
2017 Student 49 35 8 5 2 0 0 85 7 207
2014 Student 42 42 7 7 2 0 0 84 9 163
2011 Student 43 45 6 6 0 0 0 88 6 51

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 73 22 5 1 0 0 0 95 1 313
2018 Student 69 23 6 1 0 0 0 92 2 222
2017 Student 63 30 4 0 0 1 1 95 0 209
2014 Student 63 27 8 2 1 0 0 90 2 164
2011 Student 59 31 8 2 0 0 0 90 2 51

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 12 28 25 27 1 2 54 16 313
2018 Student 2 15 27 28 22 3 4 53 18 221
2017 Student 5 6 32 27 22 2 5 53 12 208
2014 Student 2 13 29 30 17 2 7 52 16 164
2011 Student 8 6 35 27 18 0 6 48 15 51

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 1 4 15 27 44 6 3 78 6 313
2018 Student 1 5 15 24 42 8 5 76 7 220
2017 Student 2 7 9 23 39 9 9 77 11 209
2014 Student 3 9 15 19 35 11 8 67 15 164
2011 Student 10 8 16 29 25 4 8 62 20 51

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 8 11 25 20 26 7 4 52 21 312
2018 Student 7 15 21 25 24 4 5 53 25 221
2017 Student 9 17 24 15 20 6 9 42 30 209
2014 Student 14 17 21 11 20 8 9 38 37 164
2011 Student 10 24 16 18 12 4 16 38 43 50

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 1 3 13 23 55 3 3 82 4 311
2018 Student 1 4 15 34 43 1 3 80 5 220
2017 Student 1 3 13 22 50 3 7 80 5 206
2014 Student 2 1 16 29 42 4 6 79 4 164
2011 Student 0 2 10 35 41 6 6 87 2 51

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 3 5 10 22 47 7 6 79 9 312
2018 Student 2 7 10 28 41 5 8 79 10 221
2017 Student 4 4 12 17 42 8 12 74 11 208
2014 Student 3 4 16 21 36 9 10 71 10 163
2011 Student 4 6 20 24 31 4 12 65 12 51

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 2 3 9 18 47 12 9 82 7 311
2018 Student 3 6 14 14 40 13 9 70 12 221
2017 Student 2 4 10 14 40 15 15 76 9 208
2014 Student 4 3 13 16 33 19 12 70 10 164
2011 Student 4 4 14 24 29 12 14 71 11 51

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 5 8 17 23 33 9 4 64 16 312
2018 Student 3 10 19 19 30 12 6 60 17 220
2017 Student 9 9 14 19 26 12 11 57 24 208
2014 Student 10 9 23 16 25 11 7 49 23 163

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 7 12 26 24 27 3 2 53 20 313
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 75 9 5 1 1 1 7 92 2 313
2017 Student 74 11 4 5 2 0 3 88 8 209
2014 Student 77 11 4 2 0 1 5 93 2 164
2011 Student 65 16 2 6 2 0 10 89 9 51

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 19 7 3 1 9 11 86 5 313
2018 Student 36 21 12 3 1 16 10 78 6 220
2017 Student 42 20 8 1 3 12 14 83 6 209
2014 Student 42 18 10 2 1 13 14 83 3 164

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 21 2 4 1 1 1 93 5 312
2018 Student 60 25 6 5 2 2 0 87 7 220
2017 Student 60 23 6 6 1 2 1 86 8 208
2014 Student 61 26 4 5 1 4 1 90 6 164

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 79 15 3 2 1 0 1 95 2 312
2018 Student 73 20 4 1 2 0 0 93 3 219
2017 Student 73 21 2 1 1 0 1 96 2 208
2014 Student 76 20 1 1 1 1 1 98 1 164

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 65 28 4 0 1 2 1 95 1 313
2018 Student 56 32 5 2 1 2 1 92 4 220
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 25 16 4 2 2 6 76 7 310

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 31 8 5 1 1 1 85 7 313
2018 Student 53 28 8 6 2 1 1 83 9 223
2017 Student 52 29 7 8 2 0 1 83 10 208
2014 Student 55 31 4 4 3 2 0 88 7 163
2011 Student 49 35 8 6 2 0 0 84 8 51

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 64 24 4 4 1 1 1 91 5 312
2018 Student 64 21 6 4 2 2 2 88 6 223
2017 Student 68 20 4 4 2 2 0 89 6 209
2014 Student 70 17 4 3 1 5 0 92 4 163
2011 Student 61 25 6 2 4 0 2 88 6 51

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 26 8 2 1 0 4 89 3 312
2018 Student 55 25 6 7 2 3 2 85 9 222
2017 Student 61 25 6 3 1 2 0 89 5 209
2014 Student 62 22 8 3 2 3 0 87 5 163
2011 Student 55 24 16 4 2 0 0 78 6 51

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 84 7 3 1 1 0 4 95 2 313
2017 Student 85 7 2 2 0 0 2 95 2 209
2014 Student 86 7 1 1 1 1 3 97 1 163
2011 Student 82 10 4 0 0 0 4 96 0 51

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 17 6 3 1 1 8 88 5 312
2017 Student 62 15 3 1 1 5 12 92 4 208
2014 Student 65 15 2 2 3 4 9 92 5 164
2011 Student 67 24 2 2 2 0 4 94 4 51

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 73 18 5 2 1 1 0 92 3 312
2018 Student 69 21 5 2 1 1 1 92 4 222
2017 Student 72 17 5 2 2 0 0 90 5 208

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 67 24 5 3 0 1 0 91 3 312
2018 Student 63 22 6 5 3 0 1 86 8 221
2017 Student 68 21 5 4 2 0 0 89 6 207
2014 Student 66 23 5 3 2 1 1 90 5 164
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 18 4 2 2 11 1 92 4 313
2018 Student 54 23 5 2 2 14 0 89 5 222
2017 Student 56 21 4 0 0 16 2 94 1 208
2014 Student 56 17 6 2 1 18 1 90 3 164
2011 Student 49 35 6 4 0 6 0 90 4 51

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 19 5 2 2 10 2 90 4 313
2018 Student 56 23 8 1 2 9 1 88 4 222
2017 Student 53 21 6 2 1 14 2 89 4 208
2014 Student 50 26 12 3 0 9 1 84 3 164
2011 Student 45 33 8 6 4 4 0 82 10 51

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 21 9 4 2 16 2 83 7 311
2018 Student 38 24 9 5 2 19 1 78 10 222
2017 Student 39 23 8 1 4 21 4 82 7 207
2014 Student 31 28 13 6 1 20 1 75 9 163
2011 Student 25 31 12 12 4 16 0 67 19 51

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 43 23 11 8 3 12 1 76 12 312
2018 Student 41 24 9 9 2 15 0 77 13 222
2017 Student 38 23 8 3 3 21 4 82 8 206
2014 Student 33 30 12 8 0 16 2 77 10 164
2011 Student 27 31 18 6 2 12 4 70 9 51

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 45 12 6 5 4 25 3 80 12 313
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 45 37 10 3 1 4 0 86 4 313
2018 Student 48 35 8 4 1 4 0 87 5 221
2017 Student 43 39 8 4 1 4 1 86 5 208
2014 Student 35 43 11 2 1 7 1 84 4 164
2011 Student 25 45 10 6 0 12 2 82 7 51

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 34 35 12 4 3 12 1 79 7 310

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 31 12 7 3 4 4 76 12 312
2018 Student 39 31 9 8 2 7 4 78 11 219
2017 Student 44 29 7 10 4 3 2 78 15 208
2014 Student 38 33 10 7 1 8 2 80 9 164
2011 Student 25 25 16 12 6 6 10 60 21 51

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 31 9 2 1 2 0 87 3 309
2018 Student 50 32 9 3 2 5 0 86 5 220

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 43 22 10 4 2 13 6 80 7 310
2018 Student 41 20 13 4 3 14 5 76 8 220
2017 Student 37 22 6 4 2 19 9 82 9 208
2014 Student 30 24 16 5 2 17 5 70 9 164
2011 Student 27 25 8 6 4 16 14 75 14 51

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 27 9 3 1 9 2 85 5 311
2018 Student 49 30 5 4 2 9 1 87 7 219
2017 Student 43 28 8 1 1 14 4 87 3 207
2014 Student 28 33 6 8 2 16 7 79 12 163
2011 Student 27 24 24 8 0 12 6 62 10 51

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 34 26 9 5 3 9 15 78 10 313
2018 Student 31 24 11 7 3 10 16 73 13 221
2017 Student 25 22 9 4 3 13 24 75 11 208
2014 Student 19 18 11 4 6 13 28 63 18 163
2011 Student 18 18 16 22 8 4 16 44 37 51

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 62 19 5 1 1 1 12 93 2 312

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 7 6 2 3 2 21 85 7 311

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 13 10 5 0 2 12 83 6 311

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 10 10 2 1 3 14 84 4 311

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 10 8 5 3 4 12 82 9 311

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 64 11 7 2 1 3 12 88 3 312

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 82 4 2 1 1 1 10 97 1 312

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 77 5 3 1 0 2 13 96 1 310

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 35 40 12 4 2 6 1 81 6 312
2018 Student 38 36 12 5 3 4 3 79 8 219
2017 Student 35 31 14 5 2 8 3 75 9 208

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 65 26 5 1 1 2 0 92 3 311
2018 Student 66 25 4 2 1 1 0 93 4 220
2017 Student 65 25 5 3 0 1 1 92 3 208
2014 Student 63 30 1 1 1 2 1 96 3 164
2011 Student 59 25 8 4 0 4 0 88 4 51

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 21 8 2 1 5 1 89 2 312
2018 Student 57 23 6 2 1 10 1 90 3 219
2017 Student 51 23 10 2 1 12 1 85 4 207
2014 Student 61 23 7 1 1 6 1 90 3 164

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 78 17 2 0 1 1 0 96 1 310
2018 Student 80 15 2 0 1 0 0 96 1 220
2017 Student 78 18 1 1 0 1 0 98 1 207
2014 Student 75 22 1 1 1 1 1 98 1 164
2011 Student 82 10 4 2 2 0 0 92 4 51

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 65 23 6 3 2 1 0 89 5 310
2018 Student 67 23 6 2 1 1 0 90 3 218
2017 Student 61 27 6 3 1 2 0 90 4 208
2014 Student 51 37 7 3 1 1 1 90 3 164
2011 Student 49 31 14 2 2 2 0 82 4 51

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 64 25 5 4 1 1 0 90 5 312
2018 Student 65 25 6 3 1 1 0 90 4 220
2017 Student 61 28 6 3 1 1 0 90 4 207
2014 Student 52 37 8 3 0 0 1 89 3 164
2011 Student 43 39 10 4 4 0 0 82 8 51

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 19 16 6 6 6 3 69 13 312
2018 Student 40 23 17 6 3 9 2 70 10 220
2017 Student 39 22 16 7 4 8 3 70 12 208
2014 Student 32 20 20 8 2 12 5 64 12 164
2011 Student 31 31 14 6 6 4 8 71 13 51
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Student 61 9 30 312
2018 Student 62 11 27 223
2017 Student 65 9 26 208
2014 Student 63 10 27 163
2011 Student 67 12 22 51

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Student 0 1 2 1 96 1 189
2018 Student 0 0 2 1 96 0 138
2017 Student 0 2 2 1 94 0 135
2014 Student 0 4 4 14 9999 78 105
2011 Student 0 6 6 9 9999 79 34
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 30 30 9 11 6 5 9 70 20 312

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 17 5 0 1 14 9 92 1 311
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 4 96 311
2018 Student 5 95 218

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 11

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 11

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 11

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 11
2018 Student 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 55 45 11

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 55 45 11

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 11

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 45 55 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 4 96 312

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 24 10 8 0 0 37 21 80 2 311
2018 Student 26 8 10 2 0 44 10 74 4 223
2017 Student 26 11 6 1 1 32 23 82 4 207
2014 Student 16 8 8 2 1 42 24 69 9 164

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 24 7 2 0 18 2 88 2 312
2018 Student 41 27 9 0 1 17 3 86 2 223
2017 Student 43 22 9 2 0 16 8 86 3 208
2014 Student 34 17 7 1 1 33 7 85 3 164
2011 Student 44 18 10 6 0 22 0 79 8 50
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 2 98 312

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 26 10 7 1 0 35 19 81 2 310
2018 Student 29 8 10 1 0 43 9 77 2 220
2017 Student 28 10 7 0 0 37 17 83 1 208
2014 Student 21 7 9 0 1 41 22 75 2 164

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 21 8 1 0 17 3 88 2 312
2018 Student 47 22 9 1 1 18 1 86 3 217
2017 Student 45 18 8 1 0 19 8 87 1 207
2014 Student 42 15 9 0 1 27 7 86 1 164
2011 Student 57 27 8 0 0 8 0 91 0 51
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 28 35 18 11 6 1 1 64 17 310
2018 Student 29 35 20 9 4 2 1 66 13 223
2017 Student 26 30 16 12 12 0 3 58 25 208

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 34 10 3 0 0 1 87 4 311
2018 Student 41 32 20 4 2 0 0 74 5 222
2017 Student 38 37 19 5 0 0 1 76 5 208

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 70 17 6 2 1 0 3 90 3 310
2018 Student 56 25 12 2 2 0 3 84 4 221
2017 Student 64 19 10 3 0 1 2 86 4 206

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 20 12 3 1 1 3 83 5 310
2018 Student 47 28 15 4 3 2 2 77 7 220
2017 Student 50 20 16 4 3 1 6 76 7 208

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 72 17 5 1 0 1 5 94 1 311
2018 Student 68 17 6 3 1 1 4 89 4 221
2017 Student 63 22 6 1 0 0 7 92 2 207

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 28 17 3 2 1 2 77 5 309
2018 Student 49 25 18 5 1 1 0 75 6 222
2017 Student 48 26 16 6 3 0 0 75 9 206

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 24 9 4 2 2 2 84 6 309
2018 Student 46 31 15 4 1 1 2 79 6 222
2017 Student 50 28 10 5 2 1 3 82 8 206

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 27 11 3 1 1 2 84 4 310
2018 Student 40 33 17 4 3 2 1 76 7 222
2017 Student 50 27 11 3 1 3 4 83 5 206

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 31 15 6 2 1 1 77 9 310
2018 Student 34 25 25 11 5 0 0 59 15 222
2017 Student 37 31 16 10 2 0 2 71 13 206

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 69 19 6 3 1 1 2 90 4 309

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 52 30 12 2 1 1 1 84 3 310
2018 Student 36 38 21 4 1 0 0 74 5 220
2017 Student 42 32 18 3 2 1 2 76 6 206

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 69 18 6 4 1 1 1 89 4 309
2018 Student 68 18 9 3 0 0 0 87 4 222
2017 Student 62 20 11 2 2 1 1 85 4 208

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 81 10 2 0 0 1 6 97 1 309
2018 Student 85 7 4 1 0 0 2 94 1 221

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 88 5 1 2 0 1 4 97 2 312
2018 Student 87 5 3 0 1 2 2 96 1 222
2017 Student 83 8 1 2 1 0 4 95 4 208

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 82 12 3 1 0 0 2 96 2 308
2018 Student 81 12 5 1 0 0 1 94 1 223
2017 Student 74 14 2 3 2 0 4 92 6 207

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 83 12 2 1 0 0 2 97 1 312
2018 Student 76 15 3 2 2 0 2 93 4 221
2017 Student 74 14 3 3 1 1 4 92 5 206

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 81 2 1 0 0 0 15 99 0 311
2018 Student 73 1 1 0 0 1 24 98 0 221
2017 Student 72 3 0 0 0 0 23 98 1 208

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 87 8 1 0 0 0 4 99 0 312
2018 Student 83 8 3 1 0 0 5 96 1 221
2017 Student 80 10 1 1 0 0 7 97 2 207

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 17 7 5 5 1 5 82 11 311
2018 Student 62 11 8 8 5 1 6 78 14 223
2017 Student 58 16 7 7 4 0 8 81 12 208

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 23 12 3 1 0 2 84 4 311
2018 Student 51 29 12 4 2 0 2 82 6 222
2017 Student 53 24 16 2 1 1 1 80 4 208

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 42 14 2 1 0 0 83 3 312
2018 Student 32 48 15 5 1 0 0 80 5 221
2017 Student 28 46 22 3 1 0 0 74 5 208

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 2 10 30 35 23 0 0 58 13 310
2018 Student 4 9 27 34 25 0 0 59 14 223
2017 Student 2 10 27 32 28 0 0 60 12 208

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 33 37 14 7 3 6 0 75 10 311
2018 Student 36 34 14 5 1 10 0 78 7 223
2017 Student 25 32 14 6 5 15 2 69 14 208

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 42 37 11 4 2 4 0 82 6 312
2018 Student 45 36 8 6 1 4 0 85 7 223
2017 Student 43 37 8 4 2 5 1 85 6 206
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 7 93 311
2017 Student 9 91 207
2014 Student 9 91 163
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 32 31 18 7 7 4 0 34 66 312
2018 Student 47 20 17 5 2 8 0 51 49 221
2017 Student 25 18 20 13 11 8 5 29 71 209

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 70 30 199

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 56 44 199
2018 Student 66 34 98

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 28 27 16 15 6 2 7 60 23 199
2018 Student 31 25 13 14 6 2 8 63 22 99
2017 Student 32 24 13 12 9 3 7 63 23 128

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 13 24 18 20 14 3 9 41 38 199
2018 Student 16 21 18 19 9 4 12 45 34 99
2017 Student 8 13 12 24 30 6 7 23 62 128

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 16 8 3 3 2 20 82 7 310
2018 Student 52 13 6 4 2 4 18 84 8 223
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