2019 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	48	4	5	2	0	89	7	251
2019	CS-01	39	50	7	0	5	0	89	5	44
2019	CS-02	45	44	4	5	2	1	89	7	112
2019	CS-03	40	52	2	5	2	0	91	7	58
2017	CS	32	47	6	7	8	0	79	15	215
2017	CS-01	45	29	10	6	10	0	74	16	31
2017	CS-02	25	53	7	9	7	0	78	15	92
2017	CS-03	32	49	3	5	9	2	82	14	63
2017	CS-04	37	46	4	4	8	0	83	13	24
2014	CS	30	47	6	13	4	0	76	17	264
2014	CS-01	29	45	10	10	6	0	74	16	31
2014	CS-02	30	49	4	14	3	0	79	17	123
2014	CS-03	32	38	6	17	8	0	70	24	66
2014	CS-04	26	54	11	9	0	0	80	9	35
2011	CS	26	43	11	14	5	0	70	20	374
2011	CS-01	27	44	11	9	9	0	71	18	55
2011	CS-02	23	43	14	15	5	0	66	20	175
2011	CS-03	28	49	4	13	5	0	77	18	92
2011	CS-04	32	37	12	15	5	0	68	20	41
2011	CS-05	30	30	10	30	0	0	60	30	10
2008	CS	28	50	9	10	3	0	78	13	302
2008	CS-01	36	40	5	16	2	0	76	18	55
2008	CS-02	24	52	10	10	4	0	76	14	155
2008	CS-03	32	51	5	7	5	0	83	12	59
2008	CS-04	29	52	10	10	0	0	81	10	21

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	66	20	6	5	2	0	2	87	7	250
2019	CS-01	73	9	11	0	2	0	5	86	2	44
2019	CS-02	71	17	4	5	2	0	2	90	6	111
2019	CS-03	60	28	3	7	2	0	0	88	9	58
2017	CS	60	22	5	6	5	0	2	84	11	215
2017	CS-01	65	23	3	0	10	0	0	87	10	31
2017	CS-02	63	22	4	8	2	0	1	86	10	92
2017	CS-03	59	22	3	6	5	0	5	85	12	63
2017	CS-04	46	25	12	4	12	0	0	71	16	24
2014	CS	62	18	6	8	6	0	0	80	14	265
2014	CS-01	74	16	3	3	3	0	0	90	6	31
2014	CS-02	66	17	5	5	6	0	1	84	11	124
2014	CS-03	62	14	8	12	5	0	0	76	17	66
2014	CS-04	40	34	6	11	9	0	0	74	20	35
2011	CS	58	22	6	9	3	0	1	81	12	374
2011	CS-01	62	25	2	5	4	0	2	89	9	55
2011	CS-02	61	20	7	7	3	0	2	82	10	175
2011	CS-03	53	25	9	10	1	1	1	80	11	92
2011	CS-04	49	22	5	17	7	0	0	71	24	41
2011	CS-05	60	20	0	20	0	0	0	80	20	10
2008	CS	62	19	6	7	4	0	2	83	12	302
2008	CS-01	76	16	2	4	0	0	2	94	4	55
2008	CS-02	62	16	6	6	5	0	4	81	12	155
2008	CS-03	58	20	3	15	3	0	0	78	19	59
2008	CS-04	33	33	19	5	10	0	0	67	14	21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	33	6	7	2	0	0	85	9	251
2019	CS-01	52	34	7	7	0	0	0	86	7	44
2019	CS-02	56	28	6	6	4	0	0	84	10	112
2019	CS-03	53	34	3	7	2	0	0	88	9	58
2017	CS	55	28	7	4	3	0	2	86	7	214
2017	CS-01	58	26	6	3	6	0	0	84	10	31
2017	CS-02	52	33	7	4	2	0	2	87	7	91
2017	CS-03	57	24	10	5	2	0	3	84	6	63
2017	CS-04	59	25	4	4	4	4	0	87	9	24
2014	CS	47	35	7	9	2	0	0	82	11	265
2014	CS-01	65	13	6	10	6	0	0	77	16	31
2014	CS-02	42	41	6	9	2	0	0	83	10	124
2014	CS-03	46	32	11	9	3	0	0	77	12	66
2014	CS-04	49	37	3	11	0	0	0	86	11	35
2011	CS	40	39	8	9	3	0	0	80	12	373
2011	CS-01	44	36	11	7	2	0	0	80	9	55
2011	CS-02	36	43	10	9	2	0	1	79	10	174
2011	CS-03	43	35	8	12	2	0	0	78	14	92
2011	CS-04	46	34	0	10	10	0	0	80	20	41
2011	CS-05	50	40	0	10	0	0	0	90	10	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	39	14	10	3	0	0	73	13	250
2019	CS-01	32	39	16	9	2	0	2	72	12	44
2019	CS-02	32	43	11	10	5	0	0	75	14	111
2019	CS-03	38	33	16	10	3	0	0	71	14	58
2018	CS	25	40	17	12	5	0	1	66	17	198
2018	CS-01	31	28	14	17	7	0	3	61	25	29
2018	CS-02	25	38	19	14	3	0	1	64	17	79
2018	CS-03	25	44	16	9	7	0	0	68	16	57
2017	CS	26	34	13	18	8	0	0	60	26	214
2017	CS-01	35	19	23	16	6	0	0	55	23	31
2017	CS-02	21	32	13	23	10	1	0	53	33	91
2017	CS-03	29	38	5	19	8	0	2	68	27	63
2017	CS-04	21	54	17	4	4	0	0	75	8	24
2014	CS	18	39	17	16	9	0	0	58	25	265
2014	CS-01	29	23	32	13	3	0	0	52	16	31
2014	CS-02	18	44	14	16	9	0	0	61	25	124
2014	CS-03	17	33	14	23	14	0	0	50	36	66
2014	CS-04	14	46	23	11	6	0	0	60	17	35
2011	CS	13	30	18	23	14	1	1	44	38	374
2011	CS-01	16	29	16	18	18	2	0	46	37	55
2011	CS-02	11	27	20	28	13	0	1	38	42	175
2011	CS-03	15	37	11	18	17	1	0	53	36	92
2011	CS-04	15	29	27	17	12	0	0	44	29	41
2011	CS-05	20	30	20	30	0	0	0	50	30	10
2008	CS	14	31	18	24	13	0	0	46	37	302
2008	CS-01	15	33	16	22	15	0	0	47	36	55
2008	CS-02	15	25	18	27	15	0	0	40	42	155
2008	CS-03	8	44	12	25	8	2	0	53	34	59
2008	CS-04	14	43	29	5	10	0	0	57	14	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	32	9	2	2	0	0	87	4	249
2019	CS-01	50	36	14	0	0	0	0	86	0	44
2019	CS-02	50	35	8	3	4	0	0	86	6	111
2019	CS-03	63	26	9	2	0	0	0	89	2	57
2017	CS	54	36	7	3	1	0	0	90	4	214
2017	CS-01	57	33	0	7	3	0	0	90	10	30
2017	CS-02	46	38	13	3	0	0	0	84	3	92
2017	CS-03	60	33	3	0	2	0	2	95	2	63
2017	CS-04	66	29	0	4	0	0	0	96	4	24
2014	CS	52	33	10	4	1	0	0	85	5	265
2014	CS-01	45	32	10	13	0	0	0	77	13	31
2014	CS-02	53	30	10	4	2	1	0	84	7	124
2014	CS-03	56	32	9	3	0	0	0	88	3	66
2014	CS-04	46	43	11	0	0	0	0	89	0	35

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	31	7	4	1	1	1	88	5	249
2019	CS-01	48	30	16	0	0	0	7	83	0	44
2019	CS-02	54	37	4	4	1	2	0	92	5	112
2019	CS-03	64	25	5	5	0	0	0	89	5	56
2018	CS	54	30	7	6	3	1	1	85	8	198
2018	CS-01	52	28	10	3	0	3	3	85	4	29
2018	CS-02	61	29	4	1	4	1	0	91	5	79
2018	CS-03	44	44	5	5	2	0	0	88	7	57
2017	CS	52	30	13	2	2	0	1	83	5	214
2017	CS-01	61	23	10	3	3	0	0	84	6	31
2017	CS-02	49	32	12	2	4	0	0	81	7	91
2017	CS-03	54	28	14	2	0	0	2	84	2	63
2017	CS-04	50	29	13	4	0	0	4	82	4	24
2014	CS	39	35	14	8	2	1	1	75	10	264
2014	CS-01	39	45	0	10	0	0	6	90	10	31
2014	CS-02	45	31	15	6	2	2	0	77	7	123
2014	CS-03	36	29	20	9	4	0	2	66	14	66
2014	CS-04	26	49	11	11	3	0	0	74	14	35
2011	CS	36	39	13	7	3	2	1	76	10	374
2011	CS-01	36	40	11	9	0	4	0	79	9	55
2011	CS-02	36	42	13	5	3	1	0	79	8	175
2011	CS-03	38	32	15	10	1	2	2	73	11	92
2011	CS-04	27	41	17	2	10	0	2	70	13	41
2011	CS-05	40	10	10	30	10	0	0	50	40	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	40	10	4	2	0	0	84	6	249
2019	CS-01	48	41	7	2	2	0	0	89	5	44
2019	CS-02	41	43	9	4	3	0	0	85	6	111
2019	CS-03	47	32	16	4	2	0	0	79	5	57
2018	CS	32	45	14	4	5	0	0	77	9	196
2018	CS-01	38	34	10	10	7	0	0	72	17	29
2018	CS-02	34	49	10	1	5	0	0	84	6	79
2018	CS-03	32	38	16	7	7	0	0	70	14	56
2017	CS	37	42	12	3	5	0	0	80	8	215
2017	CS-01	42	39	13	0	6	0	0	81	6	31
2017	CS-02	35	40	14	4	7	0	0	75	11	92
2017	CS-03	36	48	10	2	3	0	2	85	5	63
2017	CS-04	33	46	12	8	0	0	0	80	8	24
2014	CS	30	42	12	11	6	0	0	72	16	265
2014	CS-01	35	35	10	16	3	0	0	71	19	31
2014	CS-02	32	48	10	6	3	0	0	80	10	124
2014	CS-03	29	35	12	11	14	0	0	64	24	66
2014	CS-04	20	37	23	17	3	0	0	57	20	35
2011	CS	29	43	15	8	5	0	0	72	13	374
2011	CS-01	35	36	18	9	0	2	0	72	9	55
2011	CS-02	29	46	13	7	6	0	0	75	13	175
2011	CS-03	29	42	14	7	8	0	0	72	14	92
2011	CS-04	22	34	24	12	7	0	0	56	20	41
2011	CS-05	10	60	20	10	0	0	0	70	10	10
2008	CS	28	46	11	10	5	0	0	73	15	301
2008	CS-01	40	42	2	13	4	0	0	82	16	55
2008	CS-02	23	47	14	8	7	0	0	71	15	154
2008	CS-03	27	44	10	15	3	0	0	71	19	59
2008	CS-04	24	48	19	10	0	0	0	71	10	21

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	38	15	8	4	0	0	73	12	250
2019	CS-01	44	42	7	5	2	0	0	86	7	43
2019	CS-02	38	34	14	9	4	1	0	72	14	112
2019	CS-03	28	41	19	7	5	0	0	69	12	58
2018	CS	28	36	15	13	8	1	0	64	21	198
2018	CS-01	28	38	14	7	14	0	0	66	21	29
2018	CS-02	27	42	9	15	6	1	0	69	22	79
2018	CS-03	32	30	19	9	11	0	0	61	19	57
2017	CS	33	31	15	15	6	0	0	64	21	215
2017	CS-01	42	29	6	13	10	0	0	71	23	31
2017	CS-02	27	29	17	17	9	0	0	57	26	92
2017	CS-03	38	32	11	14	3	0	2	71	18	63
2017	CS-04	25	42	25	8	0	0	0	67	8	24
2014	CS	20	35	17	18	9	0	0	55	27	265
2014	CS-01	16	32	26	13	13	0	0	48	26	31
2014	CS-02	23	34	16	19	9	0	0	56	27	124
2014	CS-03	21	41	8	18	12	0	0	62	30	66
2014	CS-04	17	29	34	14	6	0	0	46	20	35
2011	CS	20	34	21	14	10	1	0	54	25	374
2011	CS-01	27	27	22	11	11	2	0	56	22	55
2011	CS-02	15	37	22	15	10	0	0	53	25	175
2011	CS-03	28	27	18	14	11	1	0	56	25	92
2011	CS-04	15	46	17	12	10	0	0	61	22	41
2011	CS-05	20	20	30	30	0	0	0	40	30	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	47	10	8	3	0	0	80	11	244
2019	CS-01	39	43	14	5	0	0	0	82	5	44
2019	CS-02	35	44	7	9	4	0	0	80	13	108
2019	CS-03	23	57	7	11	2	0	0	80	13	56
2018	CS	25	45	13	15	3	0	0	70	18	197
2018	CS-01	29	46	11	11	4	0	0	75	14	28
2018	CS-02	28	44	13	13	3	0	0	72	15	79
2018	CS-03	25	39	12	25	0	0	0	63	25	57
2017	CS	26	43	15	11	4	0	0	69	16	215
2017	CS-01	42	29	13	13	3	0	0	71	16	31
2017	CS-02	23	46	16	9	5	1	0	69	14	92
2017	CS-03	24	46	10	14	5	0	2	71	19	63
2017	CS-04	25	42	20	13	0	0	0	67	13	24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	38	6	4	1	0	0	88	5	250
2019	CS-01	41	48	5	7	0	0	0	89	7	44
2019	CS-02	54	32	7	4	2	1	0	87	5	112
2019	CS-03	42	47	7	4	0	0	0	89	4	57
2018	CS	44	40	10	3	2	1	1	86	5	198
2018	CS-01	41	38	10	7	0	0	3	82	7	29
2018	CS-02	38	42	13	5	1	1	0	81	6	79
2018	CS-03	44	47	7	0	2	0	0	91	2	57
2017	CS	41	41	9	4	2	1	0	84	7	215
2017	CS-01	58	26	10	6	0	0	0	84	6	31
2017	CS-02	32	45	11	8	3	2	0	78	11	92
2017	CS-03	47	41	6	0	3	0	2	90	3	63
2017	CS-04	42	46	12	0	0	0	0	88	0	24
2014	CS	35	41	14	5	3	1	0	77	8	264
2014	CS-01	39	26	23	6	3	3	0	67	10	31
2014	CS-02	33	42	13	6	5	1	0	76	11	124
2014	CS-03	37	42	17	5	0	0	0	79	5	65
2014	CS-04	37	46	11	3	3	0	0	83	6	35
2011	CS	35	43	11	5	4	1	0	80	9	374
2011	CS-01	40	31	22	5	2	0	0	71	7	55
2011	CS-02	33	46	11	6	3	1	1	80	9	175
2011	CS-03	39	40	9	4	4	3	0	82	9	92
2011	CS-04	32	54	2	2	10	0	0	85	12	41
2011	CS-05	40	50	0	10	0	0	0	90	10	10
2008	CS	37	38	13	7	6	1	0	75	12	301
2008	CS-01	54	26	11	6	4	0	0	80	9	54
2008	CS-02	32	36	15	8	8	2	0	69	16	155
2008	CS-03	32	46	12	5	5	0	0	78	10	59
2008	CS-04	29	57	5	10	0	0	0	86	10	21

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	41	9	7	2	0	0	82	9	251
2019	CS-01	45	41	5	7	2	0	0	86	9	44
2019	CS-02	45	38	8	7	3	0	0	82	10	112
2019	CS-03	34	41	17	5	2	0	0	76	7	58
2018	CS	34	38	13	9	7	0	0	72	16	197
2018	CS-01	41	28	17	7	7	0	0	69	14	29
2018	CS-02	28	46	9	10	6	0	0	74	17	78
2018	CS-03	33	33	16	7	11	0	0	67	18	57
2017	CS	29	39	16	7	7	1	1	69	14	215
2017	CS-01	35	45	6	3	6	0	3	83	10	31
2017	CS-02	23	37	21	9	10	1	0	60	19	92
2017	CS-03	37	40	8	8	5	2	2	79	13	63
2017	CS-04	25	38	29	8	0	0	0	63	8	24

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	35	6	4	0	0	0	90	4	250
2019	CS-01	52	39	7	2	0	0	0	91	2	44
2019	CS-02	55	34	5	5	0	0	0	89	5	111
2019	CS-03	52	34	10	3	0	0	0	86	3	58
2018	CS	52	34	10	3	1	0	0	86	4	195
2018	CS-01	59	21	17	3	0	0	0	79	3	29
2018	CS-02	48	40	6	3	3	0	0	88	5	77
2018	CS-03	53	30	14	4	0	0	0	82	4	57
2017	CS	48	40	7	4	1	0	0	88	5	213
2017	CS-01	38	45	14	3	0	0	0	83	3	29
2017	CS-02	46	38	8	5	3	0	0	84	9	92
2017	CS-03	52	43	0	3	0	0	2	97	3	63
2017	CS-04	50	38	12	0	0	0	0	88	0	24
2014	CS	51	33	10	4	2	0	0	85	5	265
2014	CS-01	52	35	13	0	0	0	0	87	0	31
2014	CS-02	55	35	6	2	2	0	0	90	5	124
2014	CS-03	47	29	14	9	2	0	0	76	11	66
2014	CS-04	43	34	20	3	0	0	0	77	3	35
2011	CS	53	34	9	2	2	1	0	88	4	373
2011	CS-01	60	24	13	4	0	0	0	84	4	55
2011	CS-02	54	32	9	2	2	1	0	87	3	175
2011	CS-03	54	37	5	1	2	0	0	91	3	91
2011	CS-04	39	49	7	2	2	0	0	88	5	41
2011	CS-05	50	30	20	0	0	0	0	80	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	41	14	7	2	0	0	78	9	247
2019	CS-01	26	37	21	14	0	0	2	64	14	43
2019	CS-02	38	41	11	6	3	1	0	80	9	111
2019	CS-03	37	40	16	5	2	0	0	77	7	57
2018	CS	35	39	15	6	5	1	1	74	11	198
2018	CS-01	31	34	10	10	10	0	3	68	21	29
2018	CS-02	29	44	18	5	4	0	0	73	9	79
2018	CS-03	40	37	11	7	4	2	0	79	11	57
2017	CS	34	41	11	8	7	0	0	75	14	211
2017	CS-01	37	27	17	7	13	0	0	63	20	30
2017	CS-02	24	42	14	10	9	0	0	67	19	90
2017	CS-03	40	47	3	5	3	0	2	88	8	62
2017	CS-04	46	38	12	4	0	0	0	84	4	24
2014	CS	20	46	14	13	7	0	0	66	20	265
2014	CS-01	16	35	29	10	10	0	0	52	19	31
2014	CS-02	20	45	15	12	7	0	0	65	19	124
2014	CS-03	20	46	11	15	9	0	0	65	24	66
2014	CS-04	23	54	9	14	0	0	0	77	14	35
2011	CS	23	43	17	10	7	0	0	66	17	373
2011	CS-01	16	35	24	11	11	2	2	53	23	55
2011	CS-02	21	43	19	11	5	0	0	65	16	175
2011	CS-03	27	46	11	7	9	0	0	74	15	91
2011	CS-04	24	54	10	7	5	0	0	78	12	41
2011	CS-05	30	30	10	20	10	0	0	60	30	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	39	10	6	3	0	0	80	9	251
2019	CS-01	27	48	16	5	2	0	2	77	7	44
2019	CS-02	44	38	6	6	4	1	0	83	11	112
2019	CS-03	45	38	10	5	2	0	0	83	7	58
2018	CS	31	40	14	10	5	0	0	72	15	198
2018	CS-01	31	34	7	17	10	0	0	66	28	29
2018	CS-02	29	42	13	10	6	0	0	71	16	79
2018	CS-03	33	40	12	11	4	0	0	74	14	57
2017	CS	37	33	13	11	5	0	0	71	16	214
2017	CS-01	43	27	7	20	3	0	0	70	23	30
2017	CS-02	32	32	17	11	9	0	0	63	20	92
2017	CS-03	41	38	10	6	3	0	2	81	10	63
2017	CS-04	42	33	13	13	0	0	0	75	13	24
2014	CS	29	37	18	11	6	0	0	66	16	265
2014	CS-01	32	29	19	16	3	0	0	61	19	31
2014	CS-02	27	41	17	10	4	0	0	69	15	124
2014	CS-03	26	33	18	9	14	0	0	59	23	66
2014	CS-04	37	31	23	9	0	0	0	69	9	35

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	39	14	6	4	1	0	75	10	250
2019	CS-01	41	41	5	7	2	5	0	86	10	44
2019	CS-02	38	36	14	7	4	0	0	74	12	112
2019	CS-03	33	39	19	7	2	0	0	72	9	57
2018	CS	31	33	18	12	6	0	0	64	18	198
2018	CS-01	45	28	17	3	7	0	0	72	10	29
2018	CS-02	32	38	11	10	9	0	0	70	19	79
2018	CS-03	28	25	25	18	5	0	0	53	23	57
2017	CS	31	37	12	15	5	0	0	68	19	213
2017	CS-01	47	37	7	10	0	0	0	83	10	30
2017	CS-02	26	33	16	17	8	0	0	59	25	92
2017	CS-03	30	41	11	11	5	0	2	73	16	63
2017	CS-04	35	44	4	17	0	0	0	78	17	23
2014	CS	25	36	20	11	8	0	0	62	19	265
2014	CS-01	26	26	29	10	10	0	0	52	19	31
2014	CS-02	27	43	18	6	6	0	0	70	12	124
2014	CS-03	21	32	18	14	15	0	0	53	29	66
2014	CS-04	26	26	20	23	6	0	0	51	29	35
2011	CS	29	41	16	10	3	1	0	70	14	373
2011	CS-01	35	44	11	7	0	4	0	81	8	55
2011	CS-02	31	40	16	10	3	0	0	71	14	174
2011	CS-03	28	36	18	10	5	2	0	66	16	92
2011	CS-04	15	54	12	12	5	2	0	70	18	41
2011	CS-05	20	30	40	10	0	0	0	50	10	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	37	8	3	1	0	87	4	251
2019	CS-01	57	34	7	2	0	0	91	2	44
2019	CS-02	55	35	4	4	2	0	90	5	112
2019	CS-03	43	40	12	5	0	0	83	5	58
2018	CS	39	44	11	5	2	0	83	6	197
2018	CS-01	45	41	7	3	3	0	86	7	29
2018	CS-02	44	41	11	3	1	0	85	4	79
2018	CS-03	34	41	14	9	2	0	75	11	56
2017	CS	40	40	13	6	1	0	80	7	214
2017	CS-01	43	23	23	10	0	0	67	10	30
2017	CS-02	35	42	13	7	3	0	77	10	92
2017	CS-03	45	43	8	3	0	2	89	3	63
2017	CS-04	38	42	16	4	0	0	80	4	24
2014	CS	36	41	14	6	3	0	77	9	265
2014	CS-01	35	35	23	6	0	0	71	6	31
2014	CS-02	42	41	11	3	2	0	83	6	124
2014	CS-03	32	39	14	12	3	0	71	15	66
2014	CS-04	20	51	17	6	6	0	71	11	35
2011	CS	35	47	11	5	2	0	81	7	374
2011	CS-01	47	38	13	2	0	0	85	2	55
2011	CS-02	33	47	13	5	2	0	80	7	175
2011	CS-03	34	52	7	4	3	0	86	8	92
2011	CS-04	32	39	17	12	0	0	71	12	41
2011	CS-05	10	70	10	10	0	0	80	10	10
2008	CS	36	46	9	6	3	0	82	9	302
2008	CS-01	47	40	4	5	4	0	87	9	55
2008	CS-02	30	54	8	6	3	0	83	9	155
2008	CS-03	44	32	12	10	2	0	76	12	59
2008	CS-04	33	43	19	5	0	0	76	5	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	37	12	7	2	0	0	79	8	251
2019	CS-01	52	41	0	2	0	2	2	98	2	44
2019	CS-02	53	33	13	2	0	0	0	86	2	112
2019	CS-03	29	40	17	12	2	0	0	69	14	58
2018	CS	37	35	16	9	2	1	1	73	11	197
2018	CS-01	66	21	7	0	0	3	3	93	0	29
2018	CS-02	46	37	11	6	0	0	0	82	6	79
2018	CS-03	25	39	23	9	5	0	0	63	14	57
2017	CS	42	33	14	7	1	1	1	77	9	215
2017	CS-01	52	26	16	0	0	3	3	83	0	31
2017	CS-02	54	33	8	4	0	1	0	88	4	92
2017	CS-03	25	38	19	13	3	0	2	65	16	63
2017	CS-04	33	29	13	17	4	0	4	65	22	24
2014	CS	31	43	15	7	3	0	1	74	10	265
2014	CS-01	48	29	6	10	0	0	6	83	10	31
2014	CS-02	31	51	15	3	0	0	0	82	3	124
2014	CS-03	29	36	20	8	6	0	2	66	14	66
2014	CS-04	20	37	14	17	11	0	0	57	29	35
2011	CS	29	39	21	6	5	0	1	68	11	374
2011	CS-01	47	35	15	2	2	0	0	82	4	55
2011	CS-02	32	45	16	3	3	0	1	77	6	175
2011	CS-03	22	38	25	7	8	0	1	60	14	92
2011	CS-04	10	32	39	10	10	0	0	41	20	41
2011	CS-05	10	20	10	40	20	0	0	30	60	10
2008	CS	25	37	19	11	8	0	0	62	19	301
2008	CS-01	44	31	15	7	2	0	0	76	9	54
2008	CS-02	23	38	21	11	7	0	0	61	18	155
2008	CS-03	20	42	17	7	14	0	0	63	20	59
2008	CS-04	5	24	24	29	19	0	0	29	48	21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	24	38	18	8	1	0	27	34	251
2019	CS-01	5	23	25	18	20	7	2	43	30	44
2019	CS-02	11	21	36	24	9	0	0	33	31	112
2019	CS-03	9	33	47	9	3	0	0	12	41	58
2018	CS	10	28	39	15	7	2	1	22	39	198
2018	CS-01	7	17	21	21	31	0	3	54	25	29
2018	CS-02	9	23	42	19	4	4	0	24	33	79
2018	CS-03	11	37	44	9	0	0	0	9	47	57
2017	CS	10	25	41	16	5	0	2	22	36	213
2017	CS-01	13	17	23	20	20	0	7	43	32	30
2017	CS-02	9	31	37	19	4	0	0	23	40	91
2017	CS-03	13	20	54	10	2	0	2	11	34	63
2017	CS-04	4	25	46	21	0	0	4	22	30	24
2014	CS	10	32	40	13	3	1	1	17	43	265
2014	CS-01	6	32	39	6	10	3	3	17	41	31
2014	CS-02	10	27	41	16	4	2	1	21	37	124
2014	CS-03	12	33	42	11	2	0	0	12	45	66
2014	CS-04	11	40	31	17	0	0	0	17	51	35
2011	CS	18	35	34	9	3	0	2	12	54	373
2011	CS-01	15	31	38	9	2	2	4	12	48	55
2011	CS-02	16	31	37	11	3	0	2	15	48	174
2011	CS-03	20	37	33	9	2	0	0	11	57	92
2011	CS-04	29	46	20	2	2	0	0	5	76	41
2011	CS-05	40	40	20	0	0	0	0	0	80	10
2008	CS	16	38	31	9	4	0	1	13	55	300
2008	CS-01	13	33	33	13	7	0	2	20	46	55
2008	CS-02	18	34	31	12	5	1	1	16	52	154
2008	CS-03	14	47	36	2	2	0	0	3	60	58
2008	CS-04	10	67	19	5	0	0	0	5	76	21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	4	12	32	28	18	5	1	49	17	250
2019	CS-01	0	5	25	23	27	18	2	63	6	44
2019	CS-02	5	8	27	29	25	4	2	58	14	112
2019	CS-03	4	23	37	32	5	0	0	37	26	57
2018	CS	7	20	35	22	11	4	1	35	28	196
2018	CS-01	7	3	21	28	31	7	3	65	12	29
2018	CS-02	5	9	38	26	14	6	1	43	15	78
2018	CS-03	9	32	38	20	2	0	0	21	41	56
2017	CS	11	17	33	24	10	2	2	36	29	213
2017	CS-01	16	10	32	13	23	3	3	38	28	31
2017	CS-02	11	12	33	27	11	4	1	40	25	90
2017	CS-03	11	21	35	27	5	0	2	32	32	63
2017	CS-04	4	37	29	21	4	0	4	26	43	24
2014	CS	12	23	30	23	7	2	2	31	37	264
2014	CS-01	17	27	13	20	17	0	7	39	46	30
2014	CS-02	9	17	33	25	10	4	2	38	27	124
2014	CS-03	14	27	33	23	0	2	2	23	42	66
2014	CS-04	14	37	29	20	0	0	0	20	51	35
2011	CS	27	27	27	11	4	2	2	16	56	374
2011	CS-01	20	29	31	5	5	4	5	12	54	55
2011	CS-02	26	22	27	17	5	2	2	22	49	175
2011	CS-03	30	27	27	10	4	0	1	14	58	92
2011	CS-04	34	34	27	5	0	0	0	5	68	41
2011	CS-05	40	60	0	0	0	0	0	0	100	10
2008	CS	24	35	23	11	7	1	0	18	59	301
2008	CS-01	16	29	22	18	11	4	0	30	47	55
2008	CS-02	26	32	22	10	8	1	1	19	59	155
2008	CS-03	24	43	24	7	2	0	0	9	67	58
2008	CS-04	24	43	29	5	0	0	0	5	67	21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	25	24	24	7	3	1	32	44	251
2019	CS-01	7	18	23	20	23	7	2	48	28	44
2019	CS-02	9	24	22	34	6	4	1	42	35	112
2019	CS-03	28	28	26	19	0	0	0	19	55	58
2018	CS	18	26	29	13	9	4	1	23	46	198
2018	CS-01	10	14	10	21	31	10	3	60	28	29
2018	CS-02	9	28	37	11	9	6	0	22	39	79
2018	CS-03	19	28	35	14	2	0	2	16	48	57
2017	CS	18	23	30	16	9	1	2	26	43	212
2017	CS-01	7	10	37	17	23	7	0	43	18	30
2017	CS-02	14	23	29	22	9	1	2	32	39	91
2017	CS-03	23	29	32	13	2	0	2	15	52	62
2017	CS-04	29	33	21	4	8	0	4	13	65	24
2014	CS	21	23	35	13	5	2	2	18	46	264
2014	CS-01	19	19	26	19	13	0	3	33	40	31
2014	CS-02	17	23	36	12	7	3	2	21	42	123
2014	CS-03	23	26	38	11	0	2	2	11	50	66
2014	CS-04	34	23	29	14	0	0	0	14	57	35
2011	CS	28	30	27	8	4	2	1	12	60	371
2011	CS-01	22	31	24	5	7	5	5	14	59	55
2011	CS-02	28	32	25	9	4	2	1	13	61	174
2011	CS-03	29	28	30	9	3	1	0	12	57	90
2011	CS-04	37	29	29	5	0	0	0	5	66	41
2011	CS-05	30	20	40	10	0	0	0	10	50	10
2008	CS	28	32	26	9	3	1	0	13	60	299
2008	CS-01	20	33	25	11	5	4	2	17	56	55
2008	CS-02	27	31	27	10	4	0	0	14	58	153
2008	CS-03	38	31	22	7	2	0	0	9	69	58
2008	CS-04	29	43	19	10	0	0	0	10	71	21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	16	27	34	16	0	2	51	22	249
2019	CS-01	0	5	14	32	43	2	5	80	5	44
2019	CS-02	4	9	30	42	14	0	2	57	13	111
2019	CS-03	2	23	35	32	9	0	0	40	25	57
2018	CS	10	11	38	26	11	3	2	38	22	196
2018	CS-01	0	7	7	34	38	3	10	84	8	29
2018	CS-02	8	4	42	28	12	6	0	42	12	78
2018	CS-03	11	19	44	25	2	0	0	26	30	57
2017	CS	8	17	40	22	11	1	1	34	26	212
2017	CS-01	7	13	10	30	37	3	0	69	21	30
2017	CS-02	6	14	41	27	11	1	0	38	20	90
2017	CS-03	11	19	51	14	3	0	2	18	31	63
2017	CS-04	16	25	33	17	4	0	4	22	43	24
2014	CS	8	19	34	27	8	1	3	36	28	264
2014	CS-01	3	13	23	23	30	0	7	57	18	30
2014	CS-02	6	13	37	31	7	2	4	41	20	124
2014	CS-03	8	24	36	29	3	0	0	32	32	66
2014	CS-04	17	34	26	20	3	0	0	23	51	35
2011	CS	12	18	34	28	6	1	2	35	31	373
2011	CS-01	9	9	29	27	13	4	9	46	21	55
2011	CS-02	8	16	36	33	6	1	1	39	25	174
2011	CS-03	13	24	35	25	3	0	0	28	37	92
2011	CS-04	29	20	29	20	2	0	0	22	49	41
2011	CS-05	10	30	30	30	0	0	0	30	40	10
2008	CS	7	22	36	26	8	0	1	35	29	301
2008	CS-01	2	5	35	38	18	0	2	57	7	55
2008	CS-02	6	20	35	29	8	0	2	38	27	155
2008	CS-03	9	26	47	17	2	0	0	19	34	58
2008	CS-04	19	43	33	5	0	0	0	5	62	21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	19	30	21	13	1	3	35	33	248
2019	CS-01	5	5	16	33	33	7	2	72	10	43
2019	CS-02	9	14	32	23	16	0	5	42	25	111
2019	CS-03	19	33	30	16	2	0	0	18	53	57
2018	CS	18	26	29	13	9	3	2	23	46	198
2018	CS-01	3	7	24	21	34	3	7	62	12	29
2018	CS-02	15	23	33	13	9	5	3	23	41	79
2018	CS-03	25	35	26	12	0	2	0	13	61	57
2017	CS	19	28	26	14	9	1	3	24	49	214
2017	CS-01	13	10	19	29	23	3	3	55	24	31
2017	CS-02	13	26	31	18	9	0	3	27	41	91
2017	CS-03	21	39	29	3	6	0	2	10	61	63
2017	CS-04	50	25	8	8	0	4	4	9	82	24
2014	CS	24	32	23	12	6	1	3	18	58	265
2014	CS-01	29	19	13	13	19	0	6	34	52	31
2014	CS-02	15	26	33	15	5	2	5	21	43	124
2014	CS-03	30	44	14	8	5	0	0	12	74	66
2014	CS-04	40	34	17	9	0	0	0	9	74	35
2011	CS	27	32	27	8	3	1	2	11	61	373
2011	CS-01	30	20	22	11	7	4	6	20	55	54
2011	CS-02	22	30	30	10	5	1	3	15	54	175
2011	CS-03	30	41	24	3	1	0	0	4	72	92
2011	CS-04	34	34	29	2	0	0	0	2	68	41
2011	CS-05	50	30	10	10	0	0	0	10	80	10
2008	CS	26	24	28	15	6	0	2	21	51	301
2008	CS-01	18	11	29	22	15	0	5	38	31	55
2008	CS-02	28	22	28	15	5	1	1	20	51	155
2008	CS-03	26	31	31	7	3	0	2	11	58	58
2008	CS-04	33	48	19	0	0	0	0	0	81	21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	14	26	29	20	3	3	52	20	250
2019	CS-01	2	7	18	27	34	9	2	69	10	44
2019	CS-02	5	8	25	32	23	3	4	60	13	111
2019	CS-03	7	22	31	26	12	0	2	39	30	58
2018	CS	7	15	31	27	13	5	2	43	24	196
2018	CS-01	0	17	24	24	24	7	3	54	19	29
2018	CS-02	4	12	27	29	17	9	3	52	17	78
2018	CS-03	11	16	38	25	7	2	2	33	28	56
2017	CS	8	12	29	29	14	5	4	47	21	214
2017	CS-01	3	6	29	26	19	13	3	54	12	31
2017	CS-02	4	12	26	32	19	4	2	54	18	91
2017	CS-03	11	13	30	32	8	2	5	43	25	63
2017	CS-04	21	17	21	21	8	4	8	33	43	24
2014	CS	3	13	27	33	14	3	6	52	18	265
2014	CS-01	0	16	10	26	29	3	16	68	20	31
2014	CS-02	3	10	22	36	18	6	5	60	15	124
2014	CS-03	5	17	27	38	6	2	6	48	23	66
2014	CS-04	6	14	54	17	9	0	0	26	20	35
2011	CS	7	14	23	32	17	3	5	53	22	372
2011	CS-01	13	7	27	20	16	5	11	43	24	55
2011	CS-02	4	9	21	37	20	3	6	63	15	174
2011	CS-03	5	20	26	31	14	2	1	47	26	91
2011	CS-04	12	24	22	32	10	0	0	41	37	41
2011	CS-05	0	40	10	30	20	0	0	50	40	10
2008	CS	7	14	31	27	13	4	4	44	23	300
2008	CS-01	5	7	20	31	22	7	7	62	15	55
2008	CS-02	8	13	33	26	12	3	5	41	23	154
2008	CS-03	7	12	24	33	14	7	3	52	21	58
2008	CS-04	0	38	57	5	0	0	0	5	38	21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	20	31	22	11	2	2	34	34	250
2019	CS-01	7	11	27	14	30	7	5	49	21	44
2019	CS-02	13	14	26	33	12	1	2	46	28	112
2019	CS-03	18	23	42	18	0	0	0	18	40	57
2018	CS	15	22	36	13	11	3	1	24	39	198
2018	CS-01	7	17	24	10	34	3	3	48	26	29
2018	CS-02	13	20	34	16	13	4	0	30	34	79
2018	CS-03	14	25	46	14	0	2	0	14	39	57
2017	CS	14	23	29	22	7	3	2	30	40	214
2017	CS-01	10	19	13	29	23	6	0	55	31	31
2017	CS-02	13	16	31	24	9	4	2	35	32	91
2017	CS-03	14	33	32	18	2	0	2	19	48	63
2017	CS-04	25	34	25	13	0	0	4	13	61	24
2014	CS	15	22	31	20	5	3	4	27	39	265
2014	CS-01	13	13	35	16	10	6	6	30	30	31
2014	CS-02	11	24	25	24	7	3	5	34	39	124
2014	CS-03	20	27	30	17	2	2	3	19	49	66
2014	CS-04	23	17	40	20	0	0	0	20	40	35

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	16	34	30	12	2	43	22	250
2019	CS-01	0	11	32	30	23	5	55	12	44
2019	CS-02	6	11	38	31	12	2	44	17	112
2019	CS-03	7	29	19	34	10	0	45	36	58

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	17	4	4	2	0	4	90	7	250
2019	CS-01	70	14	5	5	2	0	5	88	7	43
2019	CS-02	71	14	4	2	3	0	6	91	5	112
2019	CS-03	67	21	2	9	2	0	0	88	10	58
2017	CS	63	19	4	5	5	0	5	86	10	215
2017	CS-01	58	10	6	6	10	0	10	75	18	31
2017	CS-02	59	22	4	4	7	0	4	84	11	92
2017	CS-03	70	16	3	3	2	2	5	91	5	63
2017	CS-04	63	29	0	4	4	0	0	92	8	24
2014	CS	68	16	8	5	2	1	0	85	7	265
2014	CS-01	71	16	10	3	0	0	0	87	3	31
2014	CS-02	69	15	8	2	3	2	1	87	5	124
2014	CS-03	65	17	11	6	2	0	0	82	8	66
2014	CS-04	66	17	6	11	0	0	0	83	11	35
2011	CS	63	20	5	6	2	1	2	86	9	372
2011	CS-01	65	20	5	5	4	0	0	85	9	55
2011	CS-02	67	17	5	5	3	1	3	87	8	174
2011	CS-03	59	24	7	7	0	1	2	86	7	91
2011	CS-04	54	29	2	12	2	0	0	83	15	41
2011	CS-05	60	20	0	20	0	0	0	80	20	10
2008	CS	61	19	6	4	3	0	6	85	8	301
2008	CS-01	78	7	6	0	2	0	7	92	2	54
2008	CS-02	63	18	5	4	3	1	7	87	7	155
2008	CS-03	44	27	8	8	7	0	5	75	16	59
2008	CS-04	52	29	10	5	5	0	0	81	10	21

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	30	15	2	1	7	7	80	3	251
2019	CS-01	41	20	20	0	0	11	7	75	0	44
2019	CS-02	34	30	13	3	3	7	10	77	6	112
2019	CS-03	45	34	12	2	0	7	0	85	2	58
2018	CS	31	34	13	7	4	6	6	74	12	195
2018	CS-01	38	7	21	0	10	14	10	59	14	29
2018	CS-02	30	34	10	9	1	10	5	76	12	79
2018	CS-03	32	41	7	7	5	0	7	79	13	56
2017	CS	33	29	12	6	5	8	7	73	13	214
2017	CS-01	42	26	3	3	10	16	0	81	15	31
2017	CS-02	26	28	16	7	8	9	7	64	17	92
2017	CS-03	35	36	8	6	0	5	10	83	7	63
2017	CS-04	39	22	13	9	0	8	9	74	11	23
2014	CS	38	27	17	6	3	5	4	71	10	265
2014	CS-01	39	23	13	6	0	16	3	76	8	31
2014	CS-02	39	23	19	6	4	6	4	69	11	124
2014	CS-03	36	33	14	7	5	2	3	73	13	66
2014	CS-04	34	29	26	3	0	0	9	69	3	35

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	27	4	4	2	0	0	90	5	250
2019	CS-01	65	23	7	5	0	0	0	88	5	43
2019	CS-02	64	24	4	4	4	0	1	89	7	112
2019	CS-03	57	34	7	2	0	0	0	91	2	58
2018	CS	44	36	11	6	3	1	0	81	9	197
2018	CS-01	41	38	7	7	7	0	0	79	14	29
2018	CS-02	44	34	14	5	1	1	0	79	6	79
2018	CS-03	42	42	7	5	4	0	0	84	9	57
2017	CS	49	29	11	7	4	0	0	78	11	215
2017	CS-01	48	29	10	3	6	3	0	80	10	31
2017	CS-02	42	29	12	10	7	0	0	72	16	92
2017	CS-03	57	25	13	3	0	0	2	84	3	63
2017	CS-04	54	29	4	8	4	0	0	83	13	24
2014	CS	49	28	11	6	5	1	0	78	11	265
2014	CS-01	39	45	10	3	0	3	0	87	3	31
2014	CS-02	47	29	10	6	6	1	0	76	13	124
2014	CS-03	56	20	11	8	6	0	0	76	14	66
2014	CS-04	46	31	14	6	0	0	3	79	6	35

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	71	22	3	2	1	0	0	94	3	250
2019	CS-01	73	20	2	2	2	0	0	93	5	44
2019	CS-02	74	19	3	2	1	1	1	95	3	112
2019	CS-03	70	23	4	4	0	0	0	93	4	57
2018	CS	53	38	5	4	1	0	0	91	5	197
2018	CS-01	66	28	7	0	0	0	0	93	0	29
2018	CS-02	54	35	6	3	1	0	0	90	4	79
2018	CS-03	51	42	0	5	2	0	0	93	7	57
2017	CS	57	31	7	3	1	0	0	89	4	215
2017	CS-01	58	32	3	3	3	0	0	90	6	31
2017	CS-02	52	32	9	5	1	1	0	85	7	92
2017	CS-03	63	27	8	0	0	0	2	92	0	63
2017	CS-04	58	38	0	4	0	0	0	96	4	24
2014	CS	50	35	10	3	1	0	0	86	4	265
2014	CS-01	48	29	19	3	0	0	0	77	3	31
2014	CS-02	50	35	8	5	2	1	0	85	7	124
2014	CS-03	52	35	11	3	0	0	0	86	3	66
2014	CS-04	37	51	9	0	0	0	3	91	0	35

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	33	8	2	1	0	0	89	3	251
2019	CS-01	52	32	14	2	0	0	0	84	2	44
2019	CS-02	54	32	6	3	3	1	1	88	5	112
2019	CS-03	59	34	5	2	0	0	0	93	2	58
2018	CS	43	40	8	3	3	3	1	86	6	197
2018	CS-01	45	28	3	3	10	7	3	81	15	29
2018	CS-02	41	43	10	3	3	1	0	85	5	79
2018	CS-03	49	39	7	2	2	2	0	89	4	57

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	24	13	3	2	2	2	81	5	251
2019	CS-01	45	23	16	7	0	5	5	75	8	44
2019	CS-02	47	27	17	2	3	2	3	78	5	112
2019	CS-03	62	26	7	3	0	2	0	89	4	58

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	29	12	5	2	0	1	81	7	250
2019	CS-01	55	32	9	2	0	2	0	88	2	44
2019	CS-02	47	30	13	6	5	0	0	77	11	111
2019	CS-03	53	28	14	2	0	0	3	84	2	58
2018	CS	40	35	11	9	5	1	0	74	14	197
2018	CS-01	46	29	4	11	11	0	0	75	21	28
2018	CS-02	34	41	15	6	3	1	0	76	9	79
2018	CS-03	44	25	11	16	5	0	0	68	21	57
2017	CS	38	34	14	8	5	0	0	73	13	215
2017	CS-01	42	29	10	10	10	0	0	71	19	31
2017	CS-02	33	37	13	11	5	1	0	70	16	92
2017	CS-03	40	32	19	6	2	0	2	73	8	63
2017	CS-04	50	37	8	0	4	0	0	87	4	24
2014	CS	42	34	12	8	3	1	1	77	11	265
2014	CS-01	39	32	29	0	0	0	0	71	0	31
2014	CS-02	44	32	9	10	3	2	1	78	13	124
2014	CS-03	44	35	6	9	6	0	0	79	15	66
2014	CS-04	37	40	17	6	0	0	0	77	6	35
2011	CS	36	36	14	9	4	1	0	73	12	374
2011	CS-01	40	35	15	7	2	2	0	76	9	55
2011	CS-02	35	41	13	7	5	0	1	76	11	175
2011	CS-03	40	29	15	11	3	1	0	70	14	92
2011	CS-04	32	44	10	10	5	0	0	76	15	41
2011	CS-05	30	10	40	20	0	0	0	40	20	10
2008	CS	24	34	17	15	8	0	1	59	23	302
2008	CS-01	33	36	16	11	2	2	0	70	13	55
2008	CS-02	23	36	15	17	8	0	1	59	25	155
2008	CS-03	24	31	22	15	8	0	0	54	24	59
2008	CS-04	14	24	24	14	19	0	5	40	35	21

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	27	6	4	2	1	1	88	6	250
2019	CS-01	59	34	0	5	0	2	0	95	5	44
2019	CS-02	58	24	9	5	1	2	2	85	6	111
2019	CS-03	60	29	5	3	2	0	0	90	5	58
2018	CS	49	32	9	5	2	3	0	84	7	197
2018	CS-01	46	29	14	0	7	4	0	78	7	28
2018	CS-02	51	35	4	8	0	3	0	88	8	79
2018	CS-03	51	28	11	4	4	4	0	82	7	57
2017	CS	44	34	11	4	4	1	0	80	9	215
2017	CS-01	52	29	10	3	6	0	0	81	10	31
2017	CS-02	40	32	13	5	8	2	0	73	13	92
2017	CS-03	46	35	11	5	0	2	2	84	5	63
2017	CS-04	46	50	4	0	0	0	0	96	0	24
2014	CS	44	34	15	5	2	0	0	78	7	265
2014	CS-01	42	39	13	6	0	0	0	81	6	31
2014	CS-02	47	31	14	4	3	1	0	79	7	124
2014	CS-03	41	35	15	6	3	0	0	76	9	66
2014	CS-04	40	37	23	0	0	0	0	77	0	35
2011	CS	38	34	16	6	3	3	0	74	9	374
2011	CS-01	42	29	16	4	2	7	0	76	6	55
2011	CS-02	36	38	15	5	3	2	1	76	8	175
2011	CS-03	40	27	15	8	4	5	0	71	13	92
2011	CS-04	39	37	15	7	2	0	0	76	10	41
2011	CS-05	30	40	10	20	0	0	0	70	20	10
2008	CS	33	33	12	11	7	2	1	69	19	300
2008	CS-01	46	30	15	6	2	2	0	77	8	54
2008	CS-02	31	34	12	13	8	1	1	66	22	155
2008	CS-03	34	34	7	14	5	5	0	73	20	58
2008	CS-04	14	38	19	10	14	0	5	55	25	21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	32	7	5	2	0	0	86	7	250
2019	CS-01	52	36	7	5	0	0	0	89	5	44
2019	CS-02	54	28	10	5	3	1	0	82	8	112
2019	CS-03	54	37	5	2	2	0	0	91	4	57
2018	CS	42	36	10	8	4	1	0	78	12	197
2018	CS-01	50	25	14	0	11	0	0	75	11	28
2018	CS-02	41	39	8	8	4	1	0	81	12	79
2018	CS-03	44	30	11	14	2	0	0	74	16	57
2017	CS	44	31	11	10	3	0	0	76	13	214
2017	CS-01	55	19	13	10	3	0	0	74	13	31
2017	CS-02	37	40	8	11	4	0	0	77	15	91
2017	CS-03	53	22	13	10	2	0	2	76	11	63
2017	CS-04	38	41	13	8	0	0	0	79	8	24
2014	CS	42	39	12	5	2	0	0	81	7	265
2014	CS-01	39	45	13	3	0	0	0	84	3	31
2014	CS-02	42	37	10	8	2	1	0	80	11	124
2014	CS-03	46	32	15	4	3	0	0	77	7	66
2014	CS-04	37	51	11	0	0	0	0	89	0	35
2011	CS	38	39	12	7	4	0	0	77	11	374
2011	CS-01	42	40	9	7	2	0	0	82	9	55
2011	CS-02	35	43	11	6	5	0	1	78	10	175
2011	CS-03	40	30	12	11	5	1	0	71	16	92
2011	CS-04	44	41	12	2	0	0	0	85	2	41
2011	CS-05	40	10	30	20	0	0	0	50	20	10
2008	CS	28	35	14	13	9	2	0	64	22	301
2008	CS-01	42	33	13	7	4	2	0	76	11	55
2008	CS-02	26	33	15	14	10	1	0	60	25	155
2008	CS-03	17	41	14	17	5	5	0	62	24	58
2008	CS-04	19	48	5	10	19	0	0	67	29	21

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	84	8	2	2	1	0	4	95	3	249
2019	CS-01	77	16	0	2	0	0	5	98	2	44
2019	CS-02	84	5	3	3	1	0	5	93	4	110
2019	CS-03	86	7	3	2	0	0	2	95	2	58
2017	CS	77	12	3	2	3	0	2	91	6	215
2017	CS-01	77	16	6	0	0	0	0	94	0	31
2017	CS-02	71	16	3	2	5	0	2	89	8	92
2017	CS-03	79	8	2	3	3	2	3	92	7	63
2017	CS-04	92	4	4	0	0	0	0	96	0	24
2014	CS	79	12	3	3	2	0	1	92	5	265
2014	CS-01	84	13	3	0	0	0	0	97	0	31
2014	CS-02	80	10	3	3	2	1	2	92	5	124
2014	CS-03	80	11	6	0	3	0	0	91	3	66
2014	CS-04	71	23	0	6	0	0	0	94	6	35
2011	CS	79	13	1	2	1	1	3	95	4	373
2011	CS-01	78	11	2	2	2	0	5	94	4	55
2011	CS-02	78	14	1	2	1	1	4	96	3	175
2011	CS-03	78	14	2	1	1	2	1	95	2	91
2011	CS-04	83	12	0	5	0	0	0	95	5	41
2011	CS-05	80	0	0	20	0	0	0	80	20	10
2008	CS	77	13	2	1	1	0	6	96	2	302
2008	CS-01	87	2	4	0	2	0	5	94	2	55
2008	CS-02	75	14	1	1	1	0	7	97	2	155
2008	CS-03	76	17	2	2	0	0	3	96	2	59
2008	CS-04	71	19	5	0	0	0	5	95	0	21

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	73	16	2	4	2	3	1	92	5	251
2019	CS-01	61	18	0	5	2	11	2	92	8	44
2019	CS-02	71	16	3	5	3	1	1	89	8	112
2019	CS-03	84	10	2	2	0	2	0	96	2	58
2017	CS	58	23	3	6	5	2	2	85	11	214
2017	CS-01	45	19	10	3	10	3	10	74	15	31
2017	CS-02	59	25	2	7	5	2	0	86	12	92
2017	CS-03	68	19	2	6	2	0	3	90	8	62
2017	CS-04	54	25	4	8	4	4	0	83	13	24
2014	CS	58	25	8	3	3	2	2	87	5	265
2014	CS-01	55	29	6	3	0	3	3	90	3	31
2014	CS-02	56	27	8	0	3	4	2	88	3	124
2014	CS-03	62	20	4	9	5	0	0	82	14	66
2014	CS-04	63	23	11	0	0	0	3	88	0	35
2011	CS	44	31	8	6	4	3	2	80	11	372
2011	CS-01	38	25	9	9	4	5	9	74	15	55
2011	CS-02	47	32	9	6	5	2	0	80	11	174
2011	CS-03	45	36	5	7	2	3	1	85	9	91
2011	CS-04	41	29	5	5	7	7	5	81	14	41
2011	CS-05	40	30	20	10	0	0	0	70	10	10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	68	20	7	2	2	1	0	89	4	251
2019	CS-01	59	27	11	0	0	2	0	88	0	44
2019	CS-02	63	22	7	3	3	2	0	87	5	112
2019	CS-03	74	17	5	2	2	0	0	91	3	58
2018	CS	55	25	10	3	5	3	0	82	7	197
2018	CS-01	43	32	7	0	11	7	0	81	12	28
2018	CS-02	54	27	14	3	3	0	0	81	5	79
2018	CS-03	60	19	9	4	5	4	0	82	9	57
2017	CS	57	28	6	3	3	1	1	87	7	215
2017	CS-01	48	32	3	3	6	3	3	86	10	31
2017	CS-02	57	30	5	3	3	1	0	88	7	92
2017	CS-03	59	25	8	5	2	0	2	85	6	63
2017	CS-04	67	25	4	0	4	0	0	92	4	24

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	27	6	5	3	0	0	86	8	250
2019	CS-01	64	25	7	5	0	0	0	89	5	44
2019	CS-02	57	26	6	6	4	0	0	83	11	112
2019	CS-03	58	32	7	2	2	0	0	89	4	57
2018	CS	42	33	11	10	4	1	0	75	14	196
2018	CS-01	46	25	14	4	11	0	0	71	14	28
2018	CS-02	39	39	8	10	3	1	0	79	13	79
2018	CS-03	43	27	14	13	4	0	0	70	16	56
2017	CS	49	30	9	6	5	0	0	80	11	215
2017	CS-01	48	29	6	6	6	3	0	80	13	31
2017	CS-02	46	28	13	4	9	0	0	74	13	92
2017	CS-03	49	33	6	9	0	0	2	84	9	63
2017	CS-04	67	25	0	4	4	0	0	92	8	24
2014	CS	52	29	10	6	2	1	0	82	8	265
2014	CS-01	48	35	13	0	3	0	0	84	3	31
2014	CS-02	54	28	7	8	2	1	0	83	10	124
2014	CS-03	52	29	8	7	3	2	0	82	11	66
2014	CS-04	51	29	20	0	0	0	0	80	0	35

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	35	23	8	3	4	66	10	80
2019	CS-03	33	28	23	5	5	7	65	10	43
2019	CS-04	26	37	22	15	0	0	63	15	27

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	26	16	5	2	14	0	74	7	251
2019	CS-01	45	18	14	2	2	18	0	78	6	44
2019	CS-02	38	24	12	5	2	19	1	77	9	112
2019	CS-03	34	36	19	3	0	7	0	76	4	58
2018	CS	29	29	19	6	3	15	0	68	10	195
2018	CS-01	34	24	14	3	0	24	0	77	5	29
2018	CS-02	38	23	14	1	5	18	0	75	8	78
2018	CS-03	20	38	21	5	2	14	0	67	8	56
2017	CS	28	23	24	6	4	13	1	60	12	215
2017	CS-01	42	19	16	0	10	13	0	70	11	31
2017	CS-02	27	22	20	8	5	18	0	60	16	92
2017	CS-03	25	27	32	3	0	10	3	60	4	63
2017	CS-04	21	21	33	13	4	8	0	46	18	24
2014	CS	26	28	18	10	6	12	1	61	19	265
2014	CS-01	42	19	13	3	6	16	0	73	12	31
2014	CS-02	26	25	16	12	6	15	1	60	21	124
2014	CS-03	18	35	17	11	9	9	2	59	22	66
2014	CS-04	23	37	29	9	0	3	0	62	9	35
2011	CS	16	30	22	11	10	11	0	52	24	372
2011	CS-01	18	36	20	11	4	11	0	61	16	55
2011	CS-02	17	27	21	10	11	13	1	51	25	175
2011	CS-03	12	27	27	9	12	13	0	45	24	90
2011	CS-04	20	34	20	15	10	2	0	55	25	41
2011	CS-05	10	50	10	20	10	0	0	60	30	10

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	32	22	9	4	5	0	63	14	251
2019	CS-01	41	30	18	5	5	2	0	72	9	44
2019	CS-02	28	34	18	9	3	9	0	68	13	112
2019	CS-03	22	28	31	12	5	2	0	51	18	58
2018	CS	23	33	20	13	8	3	0	58	22	195
2018	CS-01	34	31	10	14	3	7	0	70	19	29
2018	CS-02	32	33	18	9	5	3	0	67	14	78
2018	CS-03	13	34	23	14	14	2	0	47	29	56
2017	CS	21	27	25	14	9	3	0	49	25	215
2017	CS-01	35	16	23	6	10	10	0	57	18	31
2017	CS-02	23	23	22	14	14	4	0	48	30	92
2017	CS-03	11	41	27	16	3	0	2	53	19	63
2017	CS-04	13	17	38	25	8	0	0	29	33	24
2014	CS	15	31	20	18	12	3	0	48	31	265
2014	CS-01	26	29	16	16	10	3	0	57	27	31
2014	CS-02	15	31	18	17	15	4	1	47	34	124
2014	CS-03	14	35	17	21	12	2	0	49	34	66
2014	CS-04	14	26	34	23	3	0	0	40	26	35
2011	CS	11	21	26	21	17	3	0	33	39	374
2011	CS-01	16	25	22	13	18	4	2	44	33	55
2011	CS-02	11	22	27	18	18	4	0	35	38	175
2011	CS-03	4	22	27	29	17	0	0	26	47	92
2011	CS-04	15	12	29	20	17	7	0	29	39	41
2011	CS-05	10	30	20	30	10	0	0	40	40	10
2008	CS	12	26	24	18	16	4	0	40	35	302
2008	CS-01	25	16	18	15	13	11	2	48	31	55
2008	CS-02	9	24	29	19	17	2	0	34	37	155
2008	CS-03	10	34	19	12	22	3	0	46	35	59
2008	CS-04	0	43	24	29	5	0	0	43	33	21

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	26	24	12	8	11	0	52	22	250
2019	CS-01	32	20	20	5	5	18	0	64	11	44
2019	CS-02	21	29	21	9	6	14	0	58	18	112
2019	CS-03	12	26	28	19	9	5	0	41	30	57
2018	CS	13	27	23	18	10	9	0	44	31	195
2018	CS-01	31	17	14	17	3	17	0	58	25	29
2018	CS-02	18	31	23	12	5	12	0	55	19	78
2018	CS-03	4	25	27	23	16	5	0	30	42	56
2017	CS	16	21	27	14	12	9	0	42	29	214
2017	CS-01	35	16	26	3	10	10	0	57	14	31
2017	CS-02	18	21	18	13	19	12	0	44	36	91
2017	CS-03	10	27	30	19	6	6	2	40	28	63
2017	CS-04	8	13	46	17	8	8	0	23	27	24
2014	CS	10	23	28	19	14	6	0	35	35	265
2014	CS-01	19	10	35	19	13	3	0	30	33	31
2014	CS-02	9	27	22	16	17	9	1	39	37	124
2014	CS-03	6	23	29	26	12	5	0	30	40	66
2014	CS-04	9	20	40	23	9	0	0	29	31	35
2011	CS	5	20	23	29	15	8	0	27	49	370
2011	CS-01	7	20	24	24	13	11	0	31	42	54
2011	CS-02	5	23	25	27	14	7	0	29	43	173
2011	CS-03	5	16	16	36	18	8	0	24	58	91
2011	CS-04	2	15	17	39	20	7	0	18	63	41
2011	CS-05	10	20	40	10	20	0	0	30	30	10
2008	CS	5	21	27	23	19	5	0	28	44	301
2008	CS-01	19	22	17	20	17	4	2	43	39	54
2008	CS-02	2	19	28	25	21	6	0	22	49	155
2008	CS-03	3	22	25	19	24	7	0	27	45	59
2008	CS-04	0	29	48	19	5	0	0	29	24	21

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	31	20	12	10	7	0	55	24	251
2019	CS-01	34	23	18	9	5	11	0	64	15	44
2019	CS-02	23	32	20	6	10	9	0	61	18	112
2019	CS-03	14	33	17	17	16	3	0	48	34	58
2018	CS	13	32	18	18	13	5	0	48	33	195
2018	CS-01	31	28	14	7	17	3	0	61	25	29
2018	CS-02	18	38	10	14	10	9	0	62	27	78
2018	CS-03	5	29	25	21	16	4	0	35	39	56
2017	CS	16	33	20	14	12	4	1	52	28	215
2017	CS-01	39	23	10	13	10	6	0	66	24	31
2017	CS-02	16	34	18	16	11	3	1	52	28	92
2017	CS-03	6	38	25	10	14	5	2	47	26	63
2017	CS-04	17	29	17	21	17	0	0	45	38	24
2014	CS	12	34	23	15	11	5	0	49	27	265
2014	CS-01	29	19	19	16	10	6	0	52	28	31
2014	CS-02	14	35	21	11	13	6	1	52	26	124
2014	CS-03	6	32	23	24	11	5	0	40	36	66
2014	CS-04	6	40	34	14	3	3	0	47	18	35
2011	CS	7	21	24	27	18	2	0	29	46	373
2011	CS-01	13	18	18	35	11	5	0	33	48	55
2011	CS-02	7	22	28	21	19	3	0	31	41	175
2011	CS-03	7	19	19	32	23	1	0	26	56	91
2011	CS-04	2	27	20	41	10	0	0	29	51	41
2011	CS-05	0	30	30	10	30	0	0	30	40	10
2008	CS	9	28	22	24	15	2	0	39	39	301
2008	CS-01	24	31	11	18	11	4	2	58	31	55
2008	CS-02	8	26	23	23	18	2	0	34	42	154
2008	CS-03	3	31	24	25	17	0	0	34	42	59
2008	CS-04	5	29	29	29	5	5	0	35	35	21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	22	6	2	1	8	2	90	3	251
2019	CS-01	70	20	5	0	0	5	0	95	0	44
2019	CS-02	48	22	8	2	1	13	5	87	3	112
2019	CS-03	64	22	7	2	2	3	0	89	4	58

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	38	20	9	3	3	0	67	12	249
2019	CS-01	30	45	18	7	0	0	0	75	7	44
2019	CS-02	29	36	21	4	4	6	0	70	8	110
2019	CS-03	24	36	21	14	3	2	0	61	18	58
2018	CS	19	40	25	10	3	3	0	61	13	198
2018	CS-01	28	34	28	0	3	7	0	67	4	29
2018	CS-02	22	39	23	9	3	5	0	64	12	79
2018	CS-03	12	39	30	18	2	0	0	51	19	57
2017	CS	22	33	26	14	3	0	1	56	17	213
2017	CS-01	27	27	30	10	3	0	3	55	14	30
2017	CS-02	21	28	29	16	4	1	0	49	21	92
2017	CS-03	19	41	24	14	0	0	2	61	15	63
2017	CS-04	35	30	17	13	4	0	0	65	18	23
2014	CS	18	36	25	13	6	2	0	55	20	265
2014	CS-01	26	26	26	10	10	3	0	53	20	31
2014	CS-02	19	35	24	11	7	2	0	56	19	124
2014	CS-03	15	32	32	14	8	0	0	47	21	66
2014	CS-04	11	57	11	20	0	0	0	69	20	35
2011	CS	11	33	26	17	10	2	0	45	28	374
2011	CS-01	24	27	29	7	7	5	0	54	15	55
2011	CS-02	11	35	26	17	10	1	0	47	27	175
2011	CS-03	5	34	29	20	12	0	0	39	32	92
2011	CS-04	10	29	20	24	12	5	0	41	38	41
2011	CS-05	10	30	20	30	10	0	0	40	40	10

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	31	23	18	4	7	0	51	24	248
2019	CS-01	23	30	16	14	2	14	0	62	19	43
2019	CS-02	20	29	20	16	4	11	1	55	22	111
2019	CS-03	11	33	28	25	4	0	0	44	28	57

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	40	13	4	2	2	1	80	7	250
2019	CS-01	39	41	9	9	0	2	0	81	9	44
2019	CS-02	36	35	16	4	4	4	2	75	8	112
2019	CS-03	32	51	12	4	2	0	0	82	5	57
2018	CS	31	36	18	9	4	2	1	69	13	197
2018	CS-01	34	24	31	0	7	0	3	61	7	29
2018	CS-02	33	37	14	11	3	3	0	71	14	79
2018	CS-03	27	38	16	14	2	2	2	67	17	56
2017	CS	37	32	14	6	4	4	2	74	11	214
2017	CS-01	50	17	13	7	10	3	0	69	17	30
2017	CS-02	24	38	14	11	4	5	3	68	17	92
2017	CS-03	44	35	13	2	3	2	2	82	5	63
2017	CS-04	55	21	20	0	0	4	0	79	0	24
2014	CS	39	39	9	6	3	5	0	81	9	264
2014	CS-01	39	39	13	0	0	10	0	86	0	31
2014	CS-02	32	40	10	6	4	6	0	78	11	124
2014	CS-03	39	42	6	7	5	0	0	82	12	66
2014	CS-04	56	35	0	6	0	3	0	94	6	34
2011	CS	31	38	14	5	6	4	1	73	12	373
2011	CS-01	31	33	20	7	4	5	0	67	12	55
2011	CS-02	28	35	16	7	6	7	1	69	14	175
2011	CS-03	31	41	13	2	10	0	3	74	13	91
2011	CS-04	39	51	5	0	2	2	0	93	3	41
2011	CS-05	40	50	10	0	0	0	0	90	0	10
2008	CS	26	35	13	12	8	6	0	65	21	300
2008	CS-01	33	31	7	20	2	6	0	69	24	54
2008	CS-02	18	38	16	13	9	5	1	59	23	154
2008	CS-03	34	36	8	3	12	7	0	75	16	59
2008	CS-04	38	29	19	5	0	10	0	74	5	21

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	37	17	2	1	3	0	79	4	249
2019	CS-01	45	36	16	2	0	0	0	82	2	44
2019	CS-02	38	38	14	1	3	7	0	82	4	111
2019	CS-03	34	41	19	5	0	0	0	76	5	58
2018	CS	33	38	20	3	2	3	1	74	5	198
2018	CS-01	45	28	14	3	3	3	3	78	7	29
2018	CS-02	34	42	14	3	3	5	0	80	5	79
2018	CS-03	28	35	28	5	2	2	0	64	7	57

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	24	18	8	6	12	3	63	16	246
2019	CS-01	35	28	16	2	5	14	0	73	8	43
2019	CS-02	29	21	16	6	6	18	4	65	15	109
2019	CS-03	30	25	19	12	7	4	4	58	21	57
2018	CS	23	27	19	10	9	11	1	57	22	197
2018	CS-01	32	18	25	7	4	14	0	58	13	28
2018	CS-02	23	35	14	10	6	11	0	66	19	79
2018	CS-03	23	21	25	7	14	11	0	49	24	57
2017	CS	23	22	13	13	11	15	1	55	29	214
2017	CS-01	40	10	13	10	10	17	0	60	24	30
2017	CS-02	17	21	13	14	16	16	2	47	37	92
2017	CS-03	27	32	10	13	5	13	2	69	20	63
2017	CS-04	13	21	16	17	13	21	0	42	37	24
2014	CS	13	29	20	14	13	11	2	47	30	265
2014	CS-01	26	23	13	10	13	16	0	58	27	31
2014	CS-02	12	34	19	10	14	11	0	52	27	124
2014	CS-03	14	21	20	20	14	6	6	40	38	66
2014	CS-04	6	29	29	17	6	11	3	40	27	35
2011	CS	13	20	16	15	18	14	3	41	40	373
2011	CS-01	11	31	16	11	7	20	4	55	24	55
2011	CS-02	14	21	19	15	18	11	2	40	38	175
2011	CS-03	12	18	13	18	22	13	4	36	48	91
2011	CS-04	20	7	15	12	22	22	2	35	45	41
2011	CS-05	10	30	10	30	20	0	0	40	50	10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	35	18	10	7	4	0	64	17	251
2019	CS-01	32	34	14	5	5	11	0	74	10	44
2019	CS-02	28	32	16	12	9	4	0	62	21	112
2019	CS-03	19	38	24	10	9	0	0	57	19	58
2018	CS	21	36	16	17	7	2	1	59	24	197
2018	CS-01	31	21	21	10	10	3	3	56	22	29
2018	CS-02	22	40	14	15	5	4	0	64	21	78
2018	CS-03	19	33	19	19	7	0	2	54	27	57
2017	CS	22	26	17	19	14	1	0	50	33	215
2017	CS-01	39	23	16	6	16	0	0	61	23	31
2017	CS-02	17	24	18	21	18	1	0	42	40	92
2017	CS-03	21	30	16	22	8	2	2	53	31	63
2017	CS-04	21	33	17	21	8	0	0	54	29	24
2014	CS	14	33	23	19	11	1	0	47	30	265
2014	CS-01	19	16	26	16	19	3	0	37	37	31
2014	CS-02	15	35	19	18	10	2	0	52	29	124
2014	CS-03	12	35	18	24	11	0	0	47	35	66
2014	CS-04	9	29	40	17	6	0	0	37	23	35
2011	CS	8	23	25	25	18	1	1	31	44	373
2011	CS-01	11	16	24	20	18	7	4	31	43	55
2011	CS-02	8	21	29	24	18	1	0	29	43	175
2011	CS-03	9	23	22	26	20	0	0	32	46	91
2011	CS-04	2	34	20	34	10	0	0	37	44	41
2011	CS-05	0	40	10	30	20	0	0	40	50	10
2008	CS	7	27	20	26	18	1	0	34	45	302
2008	CS-01	13	27	22	18	15	5	0	42	35	55
2008	CS-02	5	25	19	30	21	0	0	30	51	155
2008	CS-03	7	32	14	27	17	2	2	40	46	59
2008	CS-04	0	33	29	24	14	0	0	33	38	21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	27	16	15	14	4	3	51	31	251
2019	CS-01	30	34	9	11	7	5	5	70	20	44
2019	CS-02	15	29	15	16	17	6	1	48	36	112
2019	CS-03	19	24	26	16	16	0	0	43	31	58
2018	CS	15	34	17	14	18	1	1	51	32	198
2018	CS-01	34	17	24	10	10	0	3	54	21	29
2018	CS-02	8	47	8	13	23	1	1	56	36	79
2018	CS-03	18	30	19	12	19	2	0	48	32	57
2017	CS	20	15	12	21	27	3	2	37	51	215
2017	CS-01	32	6	3	23	29	6	0	41	55	31
2017	CS-02	13	11	17	16	37	4	1	25	56	92
2017	CS-03	22	21	11	22	21	2	2	44	44	63
2017	CS-04	20	33	4	29	4	0	8	59	37	24
2014	CS	10	22	18	22	25	2	2	33	49	265
2014	CS-01	10	16	19	16	39	0	0	26	55	31
2014	CS-02	10	17	15	25	30	2	2	28	57	124
2014	CS-03	11	20	20	27	18	3	2	32	48	66
2014	CS-04	11	43	20	9	11	0	6	58	21	35
2011	CS	8	18	17	24	30	1	2	27	55	373
2011	CS-01	15	7	27	11	31	4	5	24	46	55
2011	CS-02	7	14	16	26	34	1	1	22	62	174
2011	CS-03	8	23	11	26	32	0	1	31	58	92
2011	CS-04	7	34	17	29	12	0	0	41	41	41
2011	CS-05	0	30	40	30	0	0	0	30	30	10
2008	CS	11	25	13	22	28	0	1	36	51	302
2008	CS-01	22	24	13	24	18	0	0	45	42	55
2008	CS-02	7	23	13	21	35	0	1	30	57	155
2008	CS-03	5	25	14	27	25	0	3	32	54	59
2008	CS-04	19	43	5	10	24	0	0	62	33	21

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	22	8	3	2	1	2	87	5	250
2019	CS-01	70	11	7	0	0	2	9	92	0	44
2019	CS-02	62	24	4	4	2	2	2	89	6	112
2019	CS-03	60	26	11	2	2	0	0	86	4	57

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	12	8	3	8	3	9	79	12	251
2019	CS-01	61	7	9	0	2	2	18	86	3	44
2019	CS-02	58	14	9	2	6	4	6	81	9	112
2019	CS-03	53	14	7	5	14	2	5	72	20	58

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	25	14	5	3	2	2	77	9	251
2019	CS-01	57	18	14	0	5	2	5	80	5	44
2019	CS-02	47	25	13	6	4	3	2	76	10	112
2019	CS-03	38	29	16	9	3	2	3	71	13	58

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	23	14	5	5	5	3	74	11	249
2019	CS-01	52	23	7	2	7	5	5	83	10	44
2019	CS-02	44	23	14	5	6	5	2	73	13	111
2019	CS-03	35	28	16	5	4	7	5	72	10	57

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	15	12	10	15	4	4	59	27	251
2019	CS-01	55	7	7	7	9	5	11	73	19	44
2019	CS-02	37	12	14	13	18	5	2	52	33	112
2019	CS-03	34	26	10	10	12	2	5	65	24	58

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	77	13	1	1	1	4	3	97	2	251
2019	CS-01	66	20	2	2	0	2	7	95	3	44
2019	CS-02	77	12	0	1	1	7	3	98	2	112
2019	CS-03	76	16	3	0	2	2	2	95	2	58

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	78	7	4	1	1	4	4	93	2	251
2019	CS-01	82	7	0	0	0	2	9	100	0	44
2019	CS-02	77	4	5	1	3	6	4	90	4	112
2019	CS-03	74	16	3	2	0	3	2	95	2	58

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	78	7	2	1	0	2	10	96	1	251
2019	CS-01	77	9	0	0	0	0	14	100	0	44
2019	CS-02	72	6	4	2	0	5	11	94	2	112
2019	CS-03	83	10	2	0	2	0	3	96	2	58

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	42	20	8	2	5	0	68	11	249
2019	CS-01	25	36	20	7	2	9	0	68	10	44
2019	CS-02	21	44	16	7	3	8	1	71	11	111
2019	CS-03	24	38	21	16	2	0	0	62	17	58
2018	CS	18	41	25	10	2	4	0	62	13	197
2018	CS-01	28	14	41	7	7	3	0	43	14	29
2018	CS-02	15	42	21	13	1	8	0	63	15	78
2018	CS-03	23	42	21	14	0	0	0	65	14	57
2017	CS	20	34	21	10	8	6	1	58	19	215
2017	CS-01	26	26	13	13	10	13	0	59	26	31
2017	CS-02	15	32	20	9	14	10	1	52	26	92
2017	CS-03	22	43	24	8	2	0	2	66	10	63
2017	CS-04	21	33	33	13	0	0	0	54	13	24

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	42	10	2	1	3	0	87	3	251
2019	CS-01	45	39	14	0	0	2	0	86	0	44
2019	CS-02	39	45	8	2	2	4	0	88	4	112
2019	CS-03	40	48	7	3	0	2	0	89	4	58
2018	CS	43	39	9	5	1	3	0	85	6	196
2018	CS-01	59	28	10	0	0	3	0	89	0	29
2018	CS-02	42	47	5	1	1	3	0	92	3	78
2018	CS-03	40	35	12	9	0	4	0	78	9	57
2017	CS	40	37	14	3	1	4	1	81	4	214
2017	CS-01	58	13	29	0	0	0	0	71	0	31
2017	CS-02	32	48	9	1	3	5	1	86	5	91
2017	CS-03	40	36	13	5	0	5	2	81	5	63
2017	CS-04	50	29	17	4	0	0	0	79	4	24
2014	CS	35	41	15	4	2	3	0	79	6	265
2014	CS-01	45	29	16	3	3	3	0	77	7	31
2014	CS-02	35	40	13	5	2	5	0	79	8	124
2014	CS-03	27	50	20	2	2	0	0	77	3	66
2014	CS-04	37	40	11	9	0	3	0	79	9	35
2011	CS	22	45	17	8	4	3	0	70	12	373
2011	CS-01	24	44	16	7	4	5	0	71	12	55
2011	CS-02	26	41	18	9	4	2	0	68	13	174
2011	CS-03	18	47	17	8	4	4	1	69	13	92
2011	CS-04	12	49	20	10	2	7	0	66	13	41
2011	CS-05	10	90	0	0	0	0	0	100	0	10

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	33	10	2	0	6	0	87	3	250
2019	CS-01	41	39	11	0	0	9	0	88	0	44
2019	CS-02	47	33	7	3	1	9	0	88	4	112
2019	CS-03	57	33	9	2	0	0	0	90	2	58
2018	CS	44	34	13	3	1	6	0	83	3	195
2018	CS-01	55	14	24	0	0	7	0	74	0	29
2018	CS-02	42	39	9	3	0	8	0	87	3	77
2018	CS-03	49	26	16	0	2	7	0	81	2	57
2017	CS	41	29	11	7	2	9	1	78	10	215
2017	CS-01	42	16	23	3	0	10	6	69	4	31
2017	CS-02	35	37	9	7	3	10	0	80	11	92
2017	CS-03	48	28	3	6	3	10	2	86	11	63
2017	CS-04	46	17	21	13	0	4	0	65	13	24
2014	CS	39	33	18	2	1	8	0	77	3	265
2014	CS-01	45	29	19	0	0	6	0	79	0	31
2014	CS-02	40	32	19	2	1	6	1	77	3	124
2014	CS-03	33	36	17	2	2	11	0	78	3	66
2014	CS-04	37	31	20	0	3	9	0	75	3	35

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	56	32	8	2	2	0	0	88	4	250
2019	CS-01	61	27	9	0	2	0	0	89	2	44
2019	CS-02	60	29	5	2	3	1	0	90	5	112
2019	CS-03	50	40	7	2	2	0	0	90	3	58
2018	CS	46	41	8	3	1	1	0	88	4	196
2018	CS-01	62	31	7	0	0	0	0	93	0	29
2018	CS-02	49	40	6	3	1	1	0	90	4	78
2018	CS-03	39	42	11	7	2	0	0	81	9	57
2017	CS	46	38	9	3	3	0	0	84	7	214
2017	CS-01	58	29	3	6	3	0	0	87	10	31
2017	CS-02	40	41	10	3	7	0	0	80	10	91
2017	CS-03	46	43	6	3	0	0	2	90	3	63
2017	CS-04	54	29	17	0	0	0	0	83	0	24
2014	CS	41	40	10	5	3	1	0	82	8	265
2014	CS-01	58	29	3	3	6	0	0	87	10	31
2014	CS-02	39	42	9	5	3	2	0	83	8	124
2014	CS-03	38	41	12	5	4	0	0	79	9	66
2014	CS-04	37	37	20	6	0	0	0	74	6	35
2011	CS	28	45	16	6	5	1	0	73	11	374
2011	CS-01	35	40	15	9	2	0	0	75	11	55
2011	CS-02	27	43	17	6	6	2	0	71	12	175
2011	CS-03	27	46	17	4	5	0	0	73	10	92
2011	CS-04	24	51	15	5	5	0	0	76	10	41
2011	CS-05	20	60	20	0	0	0	0	80	0	10
2008	CS	26	42	19	10	3	0	0	68	13	302
2008	CS-01	44	25	16	9	2	2	2	72	11	55
2008	CS-02	23	42	19	14	3	0	0	65	16	155
2008	CS-03	22	47	20	3	7	0	0	69	10	59
2008	CS-04	14	67	14	5	0	0	0	81	5	21

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	33	13	4	1	1	0	81	6	250
2019	CS-01	52	32	11	5	0	0	0	84	5	44
2019	CS-02	47	30	16	3	2	2	0	79	5	112
2019	CS-03	40	47	10	3	0	0	0	86	3	58
2018	CS	39	37	16	5	2	1	0	77	7	196
2018	CS-01	48	31	14	3	3	0	0	79	7	29
2018	CS-02	41	41	10	5	1	1	0	83	6	78
2018	CS-03	39	33	23	5	0	0	0	72	5	57
2017	CS	36	33	18	5	6	1	0	71	11	214
2017	CS-01	39	32	13	6	6	3	0	73	13	31
2017	CS-02	31	31	24	4	9	1	0	62	13	91
2017	CS-03	40	40	11	8	0	0	2	81	8	63
2017	CS-04	46	21	25	0	8	0	0	67	8	24
2014	CS	23	36	21	14	5	2	0	60	19	265
2014	CS-01	29	23	29	13	6	0	0	52	19	31
2014	CS-02	27	31	19	15	4	3	0	61	19	124
2014	CS-03	17	46	20	11	7	0	0	62	18	66
2014	CS-04	14	40	26	20	0	0	0	54	20	35
2011	CS	16	33	23	15	12	1	0	49	27	373
2011	CS-01	18	35	29	5	11	2	0	54	17	55
2011	CS-02	15	33	21	18	12	1	0	49	30	175
2011	CS-03	18	35	23	13	11	0	0	53	24	91
2011	CS-04	15	29	27	15	15	0	0	44	29	41
2011	CS-05	10	30	20	40	0	0	0	40	40	10

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	38	11	6	1	1	0	82	7	248
2019	CS-01	49	40	7	5	0	0	0	88	5	43
2019	CS-02	46	36	12	4	2	2	0	83	5	112
2019	CS-03	28	47	18	7	0	0	0	75	7	57
2018	CS	35	43	16	4	2	0	0	78	6	194
2018	CS-01	45	38	10	3	3	0	0	83	7	29
2018	CS-02	41	42	12	4	1	0	0	83	5	76
2018	CS-03	30	42	23	4	2	0	0	72	5	57
2017	CS	33	37	19	7	4	0	0	70	10	213
2017	CS-01	35	39	19	3	3	0	0	74	6	31
2017	CS-02	28	33	23	9	8	0	0	61	16	92
2017	CS-03	31	46	16	5	0	0	2	79	5	61
2017	CS-04	50	29	13	8	0	0	0	79	8	24
2014	CS	22	39	21	13	4	0	0	62	17	265
2014	CS-01	26	29	26	16	3	0	0	55	19	31
2014	CS-02	25	40	19	12	3	1	1	66	16	124
2014	CS-03	18	41	23	12	6	0	0	59	18	66
2014	CS-04	14	40	23	20	3	0	0	54	23	35
2011	CS	17	35	21	17	9	1	0	52	26	373
2011	CS-01	20	36	22	15	7	0	0	56	22	55
2011	CS-02	18	34	24	14	9	1	0	53	23	175
2011	CS-03	15	37	18	20	10	0	0	53	30	91
2011	CS-04	12	37	17	17	17	0	0	49	34	41
2011	CS-05	0	40	20	40	0	0	0	40	40	10
2008	CS	17	42	19	15	7	0	0	59	22	302
2008	CS-01	35	24	18	15	9	0	0	58	24	55
2008	CS-02	10	43	24	16	7	0	0	53	23	155
2008	CS-03	19	47	8	19	7	0	0	66	25	59
2008	CS-04	19	62	10	5	5	0	0	81	10	21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	30	14	8	4	2	1	74	11	250
2019	CS-01	43	32	20	2	2	0	0	75	5	44
2019	CS-02	39	33	14	7	3	3	1	75	10	112
2019	CS-03	45	28	12	10	3	2	0	74	14	58
2018	CS	37	34	18	8	3	1	0	71	11	196
2018	CS-01	45	21	21	10	3	0	0	66	14	29
2018	CS-02	33	37	15	8	4	3	0	72	12	78
2018	CS-03	39	35	19	5	2	0	0	74	7	57
2017	CS	38	26	21	6	3	5	0	68	10	215
2017	CS-01	42	19	19	10	3	6	0	66	14	31
2017	CS-02	28	25	27	8	7	5	0	56	15	92
2017	CS-03	46	29	16	3	0	5	2	80	3	63
2017	CS-04	50	33	8	4	0	4	0	87	4	24
2014	CS	29	29	15	16	6	5	0	60	23	265
2014	CS-01	23	29	19	19	3	6	0	55	24	31
2014	CS-02	35	27	14	11	6	6	1	66	19	124
2014	CS-03	24	29	20	17	9	2	0	54	26	66
2014	CS-04	20	31	14	31	0	3	0	53	32	35
2011	CS	29	27	19	12	7	6	1	60	20	373
2011	CS-01	36	16	24	7	9	7	0	57	18	55
2011	CS-02	31	25	17	13	7	6	1	60	22	175
2011	CS-03	27	36	22	8	3	3	0	66	11	91
2011	CS-04	15	27	17	15	12	15	0	49	31	41
2011	CS-05	30	30	10	30	0	0	0	60	30	10
2008	CS	23	32	17	12	11	6	1	58	24	302
2008	CS-01	29	29	13	5	11	13	0	67	19	55
2008	CS-02	22	31	22	11	10	5	0	55	22	155
2008	CS-03	20	37	5	15	15	5	2	62	33	59
2008	CS-04	29	33	14	14	10	0	0	62	24	21

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	20	49	31	251
2019	CS-01	18	48	34	44
2019	CS-02	15	54	30	112
2019	CS-03	22	45	33	58
2018	CS	19	48	33	198
2018	CS-01	10	41	48	29
2018	CS-02	13	58	29	79
2018	CS-03	25	44	32	57
2017	CS	18	42	40	215
2017	CS-01	16	35	48	31
2017	CS-02	15	43	41	92
2017	CS-03	17	46	37	63
2017	CS-04	34	25	42	24
2014	CS	16	48	36	265
2014	CS-01	16	35	48	31
2014	CS-02	15	54	31	124
2014	CS-03	14	44	42	66
2014	CS-04	23	43	34	35
2011	CS	15	48	37	374
2011	CS-01	22	42	36	55
2011	CS-02	13	48	39	175
2011	CS-03	11	57	33	92
2011	CS-04	24	37	39	41
2011	CS-05	20	60	20	10

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	22	29	27	10	10	2	49
2019	CS-02	24	35	24	18	0	0	17
2019	CS-03	23	15	46	8	8	0	13
2018	CS	16	41	35	5	0	3	37
2018	CS-03	7	43	43	0	0	7	14
2017	CS	28	26	28	15	3	0	39
2017	CS-02	21	14	43	21	0	0	14
2017	CS-03	28	28	45	0	0	0	11
2014	CS	19	21	44	9	9999	7	43
2014	CS-02	22	22	33	17	9999	6	18
2011	CS	14	27	43	5	9999	11	56
2011	CS-01	9	0	36	0	9999	55	11
2011	CS-02	17	35	39	9	9999	0	23
2011	CS-03	0	50	40	10	9999	0	10
2011	CS-04	20	20	60	0	9999	0	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	45	6	4	2	0	1	88	5	251
2019	CS-01	30	50	11	5	2	0	2	81	7	44
2019	CS-02	37	48	7	4	3	1	0	86	7	112
2019	CS-03	52	43	3	2	0	0	0	95	2	58

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	64	24	3	2	6	1	95	2	251
2019	CS-01	50	36	7	0	5	2	93	0	44
2019	CS-02	61	26	3	0	11	0	97	0	112
2019	CS-03	79	12	2	5	2	0	93	5	58

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	6	94	251
2019	CS-02	8	92	112
2018	CS	7	93	198
2018	CS-03	9	91	57

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	40	60	15
2018	CS	62	38	13

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	60	40	15
2018	CS	62	38	13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	15
2018	CS	0	100	13

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	15
2018	CS	0	100	13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	15

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	15
2018	CS	54	46	13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	60	40	15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	40	60	15
2018	CS	46	54	13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	15

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	40	60	15
2018	CS	62	38	13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	15
2018	CS	0	100	13

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	15

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	15

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	60	40	15
2018	CS	46	54	13

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	6	94	251
2019	CS-02	4	96	112
2019	CS-03	9	91	58

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	14	14	4	2	36	10	64	10	251
2019	CS-01	23	18	7	5	0	36	11	78	9	44
2019	CS-02	16	14	8	4	3	45	10	67	16	112
2019	CS-03	26	14	22	2	3	22	10	59	8	58
2018	CS	17	20	18	4	2	32	8	62	8	197
2018	CS-01	28	14	14	3	0	31	10	71	6	29
2018	CS-02	20	19	16	3	0	39	3	67	4	79
2018	CS-03	11	23	20	0	4	29	14	59	6	56
2017	CS	19	13	16	4	5	29	13	56	16	214
2017	CS-01	30	13	13	7	7	27	3	62	19	30
2017	CS-02	14	9	18	4	7	33	15	44	21	92
2017	CS-03	18	17	18	3	5	25	14	58	13	63
2017	CS-04	25	17	13	0	0	33	12	77	0	24
2014	CS	12	15	18	8	3	30	13	47	20	265
2014	CS-01	13	13	23	3	0	19	29	50	6	31
2014	CS-02	14	15	18	10	2	31	10	50	19	124
2014	CS-03	8	18	12	9	5	38	11	50	26	66
2014	CS-04	14	9	26	6	6	29	11	38	19	35

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	36	12	2	1	13	1	83	3	251
2019	CS-01	32	43	9	0	0	14	2	89	0	44
2019	CS-02	32	35	11	4	1	17	1	82	5	112
2019	CS-03	40	38	14	2	2	5	0	82	4	58
2018	CS	31	33	16	3	1	16	0	77	5	197
2018	CS-01	34	14	17	7	3	24	0	64	14	29
2018	CS-02	33	41	9	0	0	18	0	89	0	79
2018	CS-03	29	34	16	4	2	16	0	74	6	56
2017	CS	33	27	19	4	3	14	1	69	8	215
2017	CS-01	42	13	23	6	3	10	3	63	11	31
2017	CS-02	26	32	16	3	5	17	0	70	11	92
2017	CS-03	35	27	21	3	2	11	2	71	5	63
2017	CS-04	38	21	29	0	0	13	0	67	0	24
2014	CS	25	25	23	5	2	18	2	63	9	265
2014	CS-01	26	23	19	3	0	26	3	68	5	31
2014	CS-02	29	23	23	6	1	16	2	63	9	124
2014	CS-03	18	35	21	6	3	15	2	64	11	66
2014	CS-04	29	14	31	0	3	23	0	56	4	35
2011	CS	25	39	17	7	3	8	0	71	11	373
2011	CS-01	20	38	22	5	2	11	2	67	8	55
2011	CS-02	28	40	16	6	4	7	0	72	11	174
2011	CS-03	22	41	16	9	3	9	0	69	13	92
2011	CS-04	34	29	17	7	0	12	0	72	8	41
2011	CS-05	20	50	20	10	0	0	0	70	10	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	4	96	250
2019	CS-02	5	95	112
2018	CS	3	97	198
2018	CS-01	0	100	29

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	3	97	250

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	14	14	2	1	43	8	67	6	250
2019	CS-01	20	16	11	0	0	45	7	76	0	44
2019	CS-02	17	12	10	3	3	48	8	65	12	112
2019	CS-03	21	19	21	0	0	30	9	66	0	57
2018	CS	19	19	19	3	1	31	8	63	6	197
2018	CS-01	28	10	17	3	0	34	7	65	6	29
2018	CS-02	23	19	20	4	0	32	3	63	6	79
2018	CS-03	13	25	20	0	0	29	14	66	0	56
2017	CS	19	12	20	1	2	34	12	57	6	215
2017	CS-01	35	10	13	0	6	26	10	70	10	31
2017	CS-02	14	13	23	2	0	37	11	52	4	92
2017	CS-03	19	10	21	0	3	32	16	55	6	63
2017	CS-04	13	17	13	0	0	46	12	70	0	24
2014	CS	14	14	25	3	2	32	11	50	7	265
2014	CS-01	13	13	16	3	0	26	29	57	7	31
2014	CS-02	17	15	23	1	2	34	8	54	6	124
2014	CS-03	12	12	23	6	2	36	9	45	14	66
2014	CS-04	11	17	31	3	0	31	6	45	5	35

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	32	10	3	0	15	1	84	4	250
2019	CS-01	34	34	9	0	0	20	2	88	0	44
2019	CS-02	39	28	10	4	1	17	2	82	6	111
2019	CS-03	34	41	9	3	0	12	0	86	4	58
2018	CS	32	31	16	2	1	17	1	77	3	197
2018	CS-01	34	17	14	0	3	28	3	75	5	29
2018	CS-02	34	32	15	1	0	18	0	80	2	79
2018	CS-03	29	36	18	0	2	14	2	77	2	56
2017	CS	32	27	19	3	1	16	2	71	6	215
2017	CS-01	52	6	16	0	6	16	3	72	8	31
2017	CS-02	27	30	20	1	1	20	1	73	3	92
2017	CS-03	32	30	17	8	0	10	3	71	9	63
2017	CS-04	21	29	29	0	0	21	0	64	0	24
2014	CS	28	29	20	3	2	17	2	70	6	265
2014	CS-01	39	16	16	3	0	23	3	74	4	31
2014	CS-02	29	29	20	2	3	15	2	70	6	124
2014	CS-03	24	36	14	8	0	15	3	74	9	66
2014	CS-04	29	20	23	0	0	29	0	68	0	35
2011	CS	29	40	16	4	1	11	0	77	6	374
2011	CS-01	24	33	22	4	2	15	2	67	7	55
2011	CS-02	29	43	13	5	1	9	0	79	6	175
2011	CS-03	29	34	15	3	3	15	0	74	8	92
2011	CS-04	34	41	20	0	0	5	0	79	0	41
2011	CS-05	20	50	10	10	0	10	0	78	11	10

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	37	17	11	8	0	1	63	19	251
2019	CS-01	30	36	18	9	7	0	0	66	16	44
2019	CS-02	27	37	16	12	6	1	2	65	18	112
2019	CS-03	24	40	12	10	14	0	0	64	24	58
2018	CS	21	26	22	15	14	0	3	48	30	198
2018	CS-01	28	34	17	3	14	0	3	64	18	29
2018	CS-02	24	28	20	13	13	0	3	53	26	79
2018	CS-03	14	21	25	23	16	0	2	36	39	57
2017	CS	18	25	15	18	20	1	3	45	39	214
2017	CS-01	26	29	13	10	19	3	0	57	30	31
2017	CS-02	16	29	16	15	17	2	3	48	34	92
2017	CS-03	18	18	17	25	19	0	3	36	46	63
2017	CS-04	13	21	12	21	29	0	4	35	52	24

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	31	28	16	7	0	1	48	23	251
2019	CS-01	41	23	23	11	0	0	2	65	12	44
2019	CS-02	15	38	31	10	4	1	1	55	14	112
2019	CS-03	9	31	24	26	10	0	0	40	36	58
2018	CS	14	26	33	22	6	0	0	40	27	198
2018	CS-01	34	38	17	10	0	0	0	72	10	29
2018	CS-02	16	30	38	11	4	0	0	47	15	79
2018	CS-03	5	23	30	33	9	0	0	28	42	57
2017	CS	15	29	28	19	8	0	1	44	28	214
2017	CS-01	39	23	26	0	10	0	3	63	10	31
2017	CS-02	12	35	27	18	5	1	1	48	24	91
2017	CS-03	10	22	30	24	13	0	2	32	37	63
2017	CS-04	8	29	25	29	8	0	0	38	38	24

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	34	20	11	4	1	1	64	16	250
2019	CS-01	55	23	16	2	0	0	5	81	2	44
2019	CS-02	29	41	19	6	3	2	1	72	9	112
2019	CS-03	19	35	26	16	4	0	0	54	19	57
2018	CS	21	34	22	14	7	0	1	56	22	196
2018	CS-01	69	17	7	0	3	0	3	89	4	29
2018	CS-02	26	41	21	8	5	0	0	67	13	78
2018	CS-03	2	34	29	27	9	0	0	36	36	56
2017	CS	24	31	24	11	8	0	2	56	19	215
2017	CS-01	55	19	6	6	6	0	6	79	14	31
2017	CS-02	24	38	20	11	5	1	1	63	17	92
2017	CS-03	14	22	38	13	11	0	2	37	24	63
2017	CS-04	13	46	17	13	12	0	0	59	25	24

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	23	29	16	9	1	1	45	26	249
2019	CS-01	39	30	23	2	5	0	2	70	7	44
2019	CS-02	27	23	30	14	4	2	1	52	18	111
2019	CS-03	9	24	28	22	17	0	0	33	40	58
2018	CS	18	26	24	22	10	0	0	44	32	197
2018	CS-01	48	24	24	0	3	0	0	72	3	29
2018	CS-02	19	38	19	18	6	0	0	57	24	79
2018	CS-03	7	14	30	33	16	0	0	21	49	57
2017	CS	13	23	27	19	14	0	2	37	35	215
2017	CS-01	29	26	16	6	13	3	6	61	21	31
2017	CS-02	14	32	24	18	11	0	1	46	30	92
2017	CS-03	10	11	35	20	22	0	2	21	43	63
2017	CS-04	0	25	29	34	13	0	0	25	46	24

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	56	22	10	2	3	1	6	84	6	250
2019	CS-01	70	16	5	0	2	0	7	93	2	44
2019	CS-02	61	23	8	0	1	3	5	90	1	111
2019	CS-03	50	28	9	2	0	0	12	88	2	58
2018	CS	54	22	11	5	2	1	6	81	7	197
2018	CS-01	86	7	0	0	0	0	7	100	0	29
2018	CS-02	59	23	8	0	1	1	8	90	1	79
2018	CS-03	42	21	16	12	2	0	7	68	15	57
2017	CS	49	20	9	6	1	0	14	81	9	215
2017	CS-01	74	13	3	0	0	0	10	96	0	31
2017	CS-02	57	22	5	3	0	1	12	90	4	92
2017	CS-03	38	18	13	9	5	0	18	68	17	63
2017	CS-04	25	38	13	13	0	0	13	71	14	24

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	32	20	5	4	1	2	71	9	251
2019	CS-01	57	18	16	2	2	2	2	79	5	44
2019	CS-02	36	36	18	5	3	1	2	73	8	112
2019	CS-03	33	36	26	2	2	0	2	70	4	58
2018	CS	34	32	21	7	5	0	1	66	12	198
2018	CS-01	72	24	0	3	0	0	0	97	3	29
2018	CS-02	38	35	16	5	5	0	0	73	10	79
2018	CS-03	16	32	32	12	7	0	2	48	20	57
2017	CS	35	33	20	7	5	0	1	69	12	215
2017	CS-01	45	29	26	0	0	0	0	74	0	31
2017	CS-02	34	30	20	9	7	0	1	65	15	92
2017	CS-03	37	33	14	8	6	0	2	71	14	63
2017	CS-04	29	50	12	8	0	0	0	79	8	24

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	42	19	7	3	1	2	71	10	251
2019	CS-01	43	30	20	5	0	0	2	74	5	44
2019	CS-02	29	43	13	6	4	2	2	75	11	112
2019	CS-03	19	45	22	9	3	0	2	65	12	58
2018	CS	25	36	24	12	4	0	1	61	16	194
2018	CS-01	50	29	18	4	0	0	0	79	4	28
2018	CS-02	27	34	22	14	3	0	1	62	17	79
2018	CS-03	16	38	27	15	4	0	0	55	18	55
2017	CS	30	32	21	9	4	0	3	64	14	215
2017	CS-01	52	23	10	3	6	0	6	79	10	31
2017	CS-02	23	33	22	16	3	0	3	57	20	92
2017	CS-03	25	43	24	2	5	0	2	69	6	63
2017	CS-04	38	21	25	8	4	0	4	61	13	24

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	35	25	12	5	1	0	58	17	251
2019	CS-01	36	32	9	18	2	0	2	70	21	44
2019	CS-02	26	39	19	9	5	2	0	66	15	112
2019	CS-03	10	29	40	12	7	2	0	40	19	58
2018	CS	15	27	32	18	7	1	1	43	24	194
2018	CS-01	57	21	18	4	0	0	0	79	4	28
2018	CS-02	14	38	30	11	4	1	1	53	16	79
2018	CS-03	4	22	31	33	11	0	0	25	44	55
2017	CS	17	35	27	12	8	0	1	52	21	214
2017	CS-01	48	23	13	3	10	0	3	73	13	31
2017	CS-02	13	35	27	16	7	0	1	49	23	91
2017	CS-03	6	41	28	10	13	0	2	49	23	63
2017	CS-04	17	33	34	12	4	0	0	50	16	24

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	31	24	8	4	0	1	65	11	251
2019	CS-01	50	16	18	14	0	0	2	67	14	44
2019	CS-02	30	37	20	6	5	1	1	68	12	112
2019	CS-03	24	31	34	9	2	0	0	55	10	58
2018	CS	23	33	23	16	5	0	0	56	21	193
2018	CS-01	46	29	11	7	7	0	0	75	14	28
2018	CS-02	25	37	20	14	4	0	0	62	18	79
2018	CS-03	15	28	26	24	7	0	0	43	31	54
2017	CS	26	33	22	14	4	0	1	59	19	215
2017	CS-01	48	26	13	10	3	0	0	74	13	31
2017	CS-02	21	35	23	15	5	0	1	56	21	92
2017	CS-03	24	37	19	14	5	0	2	61	19	63
2017	CS-04	17	25	38	20	0	0	0	42	20	24

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	31	12	4	4	0	1	80	8	249
2019	CS-01	64	16	9	9	0	0	2	81	9	44
2019	CS-02	43	32	14	3	7	1	1	76	10	110
2019	CS-03	41	40	10	7	2	0	0	81	9	58

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	31	19	8	2	0	1	71	10	248
2019	CS-01	39	36	16	7	0	0	2	77	7	44
2019	CS-02	38	36	15	5	4	1	1	75	9	111
2019	CS-03	47	18	28	7	0	0	0	65	7	57
2018	CS	34	31	21	9	4	0	1	66	13	194
2018	CS-01	57	29	7	4	4	0	0	86	7	28
2018	CS-02	34	37	20	5	3	0	1	72	8	79
2018	CS-03	31	27	25	13	4	0	0	58	16	55
2017	CS	31	37	20	8	3	0	1	69	11	214
2017	CS-01	45	29	23	3	0	0	0	74	3	31
2017	CS-02	30	40	20	7	1	0	2	72	8	92
2017	CS-03	33	37	16	8	5	0	2	71	13	63
2017	CS-04	13	39	22	17	9	0	0	52	26	23

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	64	21	8	4	2	0	1	85	6	250
2019	CS-01	66	25	5	2	0	0	2	93	2	44
2019	CS-02	63	17	11	4	3	1	1	82	7	112
2019	CS-03	63	25	5	5	2	0	0	88	7	57
2018	CS	58	23	9	5	2	0	3	83	7	193
2018	CS-01	70	19	4	0	0	0	7	96	0	27
2018	CS-02	56	27	11	4	1	0	1	83	5	79
2018	CS-03	58	20	7	9	4	0	2	80	13	55
2017	CS	65	20	7	3	1	0	4	88	4	215
2017	CS-01	68	13	6	3	3	0	6	86	7	31
2017	CS-02	64	23	5	2	2	0	3	90	4	92
2017	CS-03	70	16	8	5	0	0	2	87	5	63
2017	CS-04	54	29	8	0	0	0	8	91	0	24

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	77	10	3	1	0	1	7	95	2	249
2019	CS-01	75	16	0	2	0	0	7	98	2	44
2019	CS-02	77	6	6	0	1	3	6	92	1	110
2019	CS-03	78	10	2	2	0	0	9	96	2	58
2018	CS	77	11	3	1	0	0	8	96	1	194
2018	CS-01	82	7	0	0	0	0	11	100	0	28
2018	CS-02	78	13	3	1	0	0	5	96	1	79
2018	CS-03	73	13	5	0	0	0	9	94	0	55

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	83	6	3	1	2	2	3	94	3	250
2019	CS-01	86	9	0	0	0	2	2	100	0	44
2019	CS-02	82	2	5	1	4	4	4	90	5	111
2019	CS-03	84	7	5	2	0	0	2	93	2	58
2018	CS	79	8	4	2	2	1	5	92	3	193
2018	CS-01	82	0	7	4	0	0	7	88	4	28
2018	CS-02	81	6	4	3	1	0	5	92	4	78
2018	CS-03	75	15	2	0	2	2	5	96	2	55
2017	CS	79	6	4	2	2	0	5	91	5	215
2017	CS-01	71	6	6	0	3	0	13	89	4	31
2017	CS-02	78	8	2	3	3	0	5	91	7	92
2017	CS-03	84	5	3	3	2	2	2	92	5	63
2017	CS-04	87	4	8	0	0	0	0	92	0	24

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	26	7	1	1	0	2	91	2	250
2019	CS-01	75	16	5	2	0	0	2	93	2	44
2019	CS-02	61	25	7	2	2	1	3	89	4	112
2019	CS-03	58	33	9	0	0	0	0	91	0	57
2018	CS	59	27	10	3	0	0	2	87	3	196
2018	CS-01	72	17	3	3	0	0	3	93	4	29
2018	CS-02	61	23	10	3	0	0	3	87	3	77
2018	CS-03	51	32	14	2	0	0	2	84	2	57
2017	CS	62	21	7	4	2	0	3	87	6	215
2017	CS-01	71	13	0	6	3	0	6	90	10	31
2017	CS-02	63	22	7	4	2	0	2	87	7	92
2017	CS-03	62	22	11	2	2	0	2	86	3	63
2017	CS-04	54	29	8	4	0	0	4	87	4	24

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	16	8	2	2	0	2	87	4	248
2019	CS-01	80	14	2	2	0	0	2	95	2	44
2019	CS-02	68	16	5	3	4	1	3	88	7	111
2019	CS-03	65	21	14	0	0	0	0	86	0	57
2018	CS	59	16	13	6	4	0	2	76	10	195
2018	CS-01	72	0	7	14	3	0	3	75	18	29
2018	CS-02	61	22	9	3	3	0	3	85	5	76
2018	CS-03	60	16	11	7	5	0	2	77	13	57
2017	CS	63	17	8	3	5	0	3	83	8	215
2017	CS-01	68	16	0	0	13	0	3	87	13	31
2017	CS-02	54	22	10	5	5	0	3	79	11	92
2017	CS-03	72	13	11	2	2	0	2	86	3	63
2017	CS-04	75	13	4	0	4	0	4	91	4	24

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	14	2	1	1	0	17	96	2	248
2019	CS-01	77	5	0	0	0	0	18	100	0	44
2019	CS-02	64	6	0	1	0	1	28	99	1	110
2019	CS-03	63	26	2	2	2	0	5	94	4	57
2018	CS	56	17	4	3	1	0	19	91	4	195
2018	CS-01	79	0	0	0	0	0	21	100	0	28
2018	CS-02	60	5	4	0	0	0	31	94	0	77
2018	CS-03	44	32	7	7	0	0	11	84	8	57
2017	CS	59	13	4	3	0	0	21	91	4	215
2017	CS-01	61	6	0	0	0	0	32	100	0	31
2017	CS-02	64	10	2	0	0	0	24	97	0	92
2017	CS-03	54	22	5	5	2	0	13	87	7	63
2017	CS-04	54	17	8	12	0	0	8	77	14	24

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	76	12	5	1	0	1	5	93	2	249
2019	CS-01	86	5	2	2	0	0	5	95	2	43
2019	CS-02	70	13	5	1	0	2	9	93	1	111
2019	CS-03	71	22	5	2	0	0	0	93	2	58
2018	CS	67	18	6	2	0	1	7	92	2	194
2018	CS-01	96	4	0	0	0	0	0	100	0	28
2018	CS-02	61	22	6	3	0	0	8	90	3	77
2018	CS-03	57	20	9	2	0	2	11	88	2	56
2017	CS	68	14	6	2	0	0	9	91	3	214
2017	CS-01	74	10	6	0	3	0	6	90	3	31
2017	CS-02	70	12	4	2	0	1	11	93	2	92
2017	CS-03	63	21	9	2	0	0	5	88	2	62
2017	CS-04	71	13	0	4	0	0	13	95	5	24

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	70	18	4	3	2	2	2	91	5	251
2019	CS-01	59	30	2	2	2	2	2	93	5	44
2019	CS-02	63	17	4	5	3	3	4	87	9	112
2019	CS-03	83	14	3	0	0	0	0	97	0	58
2018	CS	70	18	7	2	2	0	3	90	3	196
2018	CS-01	52	21	10	3	10	0	3	75	14	29
2018	CS-02	69	21	5	1	0	0	4	93	1	77
2018	CS-03	72	16	9	2	0	0	2	89	2	57
2017	CS	66	15	7	4	1	1	5	87	5	215
2017	CS-01	45	10	23	13	3	0	6	59	17	31
2017	CS-02	66	18	4	4	1	1	4	90	6	92
2017	CS-03	73	14	6	0	2	0	5	92	2	63
2017	CS-04	79	8	4	0	0	0	8	95	0	24

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	22	12	3	0	1	2	84	4	250
2019	CS-01	64	23	5	5	2	0	2	88	7	44
2019	CS-02	58	23	12	4	0	1	4	84	4	111
2019	CS-03	53	28	16	3	0	0	0	81	3	58
2018	CS	47	27	16	4	3	0	3	76	7	196
2018	CS-01	66	24	7	0	0	0	3	93	0	29
2018	CS-02	47	34	10	4	1	0	4	84	5	77
2018	CS-03	35	21	26	7	7	0	4	58	15	57
2017	CS	50	28	10	7	2	0	3	81	9	214
2017	CS-01	55	23	10	6	6	0	0	77	13	31
2017	CS-02	48	30	9	7	2	0	4	82	9	91
2017	CS-03	51	32	8	6	2	0	2	84	8	63
2017	CS-04	42	29	16	8	0	0	4	74	9	24

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	35	37	8	2	1	0	53	10	251
2019	CS-01	34	36	25	2	0	2	0	72	2	44
2019	CS-02	20	37	37	5	1	1	0	57	6	112
2019	CS-03	10	31	43	12	3	0	0	41	16	58
2018	CS	12	32	37	18	2	0	0	44	20	197
2018	CS-01	28	48	17	7	0	0	0	76	7	29
2018	CS-02	15	40	33	10	1	0	0	55	12	78
2018	CS-03	5	19	44	30	2	0	0	25	32	57
2017	CS	8	34	38	13	5	0	1	43	19	214
2017	CS-01	13	35	35	6	3	3	3	52	10	31
2017	CS-02	8	41	37	11	3	0	0	49	14	92
2017	CS-03	8	25	39	14	11	0	2	34	26	63
2017	CS-04	9	26	39	26	0	0	0	35	26	23

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	15	38	31	8	0	0	39	23	249
2019	CS-01	0	9	36	32	20	0	2	53	9	44
2019	CS-02	8	12	32	39	9	1	0	48	20	111
2019	CS-03	9	16	50	24	2	0	0	26	24	58
2018	CS	6	21	42	23	8	0	0	31	27	196
2018	CS-01	7	0	34	34	24	0	0	59	7	29
2018	CS-02	4	16	39	35	5	0	0	41	20	79
2018	CS-03	5	29	53	5	7	0	0	13	35	55
2017	CS	6	18	43	23	9	0	0	32	24	215
2017	CS-01	6	16	32	19	26	0	0	45	23	31
2017	CS-02	5	18	40	30	5	0	0	36	24	92
2017	CS-03	6	16	46	21	10	0	2	31	23	63
2017	CS-04	8	25	54	8	4	0	0	12	34	24

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	45	10	3	2	3	0	84	5	249
2019	CS-01	40	47	9	0	2	2	0	88	2	43
2019	CS-02	35	46	6	4	4	5	0	86	8	111
2019	CS-03	38	34	19	7	0	2	0	74	7	58
2018	CS	41	37	15	2	2	3	1	81	4	198
2018	CS-01	41	17	28	3	3	7	0	63	7	29
2018	CS-02	41	39	11	3	1	4	1	84	4	79
2018	CS-03	35	44	18	2	2	0	0	79	4	57
2017	CS	26	38	18	6	5	6	1	68	12	215
2017	CS-01	35	16	13	13	10	13	0	59	26	31
2017	CS-02	21	38	23	4	8	5	1	63	13	92
2017	CS-03	27	44	14	8	2	3	2	75	10	63
2017	CS-04	29	42	21	4	0	4	0	74	4	24

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	42	17	7	2	2	0	74	9	250
2019	CS-01	34	36	27	2	0	0	0	70	2	44
2019	CS-02	33	41	14	5	3	4	0	78	8	111
2019	CS-03	31	43	14	10	2	0	0	74	12	58
2018	CS	27	37	22	10	2	2	1	65	12	198
2018	CS-01	31	38	24	3	0	3	0	71	4	29
2018	CS-02	34	35	18	6	3	3	1	72	9	79
2018	CS-03	21	37	25	14	4	0	0	58	18	57
2017	CS	21	38	23	8	6	3	1	61	15	214
2017	CS-01	29	26	26	3	6	10	0	61	11	31
2017	CS-02	20	45	19	5	8	2	1	67	14	91
2017	CS-03	21	36	24	14	3	0	2	58	18	63
2017	CS-04	17	33	29	13	4	4	0	52	18	24

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	10	90	250
2019	CS-01	7	93	43
2019	CS-02	13	87	112
2019	CS-03	9	91	58
2017	CS	13	87	214
2017	CS-02	12	88	92
2017	CS-03	14	86	63
2014	CS	14	86	264
2014	CS-01	19	81	31
2014	CS-02	16	84	123
2014	CS-03	11	89	66

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	96	4	26
2019	CS-02	93	7	15
2017	CS	67	33	27
2017	CS-02	64	36	11
2014	CS	78	22	37
2014	CS-02	70	30	20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	28	8	4	8	80	12	25
2019	CS-02	36	36	14	7	7	71	14	14
2017	CS	61	33	6	0	0	94	0	18
2014	CS	59	17	17	3	3	76	7	29
2014	CS-02	43	36	7	7	7	79	14	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	38	14	9	6	2	0	31	69	251
2019	CS-01	41	27	14	7	7	5	0	43	57	44
2019	CS-02	33	46	10	4	4	3	1	34	66	112
2019	CS-03	28	26	17	19	10	0	0	28	72	58
2018	CS	28	27	23	8	11	2	2	29	71	199
2018	CS-01	28	31	21	3	10	7	0	30	70	29
2018	CS-02	31	25	23	9	8	3	3	33	67	80
2018	CS-03	21	26	26	7	18	0	2	21	79	57
2017	CS	28	22	20	10	10	8	1	31	69	215
2017	CS-01	19	32	19	13	10	6	0	21	79	31
2017	CS-02	34	18	18	7	10	12	1	39	61	92
2017	CS-03	24	21	22	13	11	8	2	26	74	63
2017	CS-04	25	29	17	16	13	0	0	25	75	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	42	58	168
2019	CS-02	35	65	71
2019	CS-03	43	57	42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	57	43	168
2019	CS-02	70	30	71
2019	CS-03	48	52	42
2018	CS	41	59	135
2018	CS-01	37	63	19
2018	CS-02	37	63	51
2018	CS-03	50	50	44

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	29	16	14	15	2	9	49	33	165
2019	CS-01	17	29	21	8	8	4	13	55	20	24
2019	CS-02	15	35	13	13	11	3	10	58	27	71
2019	CS-03	10	18	20	15	30	0	8	30	49	40
2018	CS	13	21	21	25	11	2	7	37	40	136
2018	CS-02	8	22	20	29	8	2	12	34	43	51
2018	CS-03	16	14	23	23	16	2	7	33	43	44
2017	CS	10	21	17	15	22	1	13	37	44	134
2017	CS-01	26	26	9	13	26	0	0	52	39	23
2017	CS-02	8	20	14	14	18	2	22	38	43	49
2017	CS-03	7	21	17	19	26	2	7	32	50	42
2017	CS-04	6	11	33	11	23	0	17	20	40	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	14	20	16	26	6	10	27	49	166
2019	CS-02	6	15	25	18	15	8	11	26	42	71
2019	CS-03	8	10	18	10	45	5	5	19	61	40
2018	CS	4	9	21	21	35	3	7	15	62	136
2018	CS-02	2	4	27	24	27	4	12	7	60	51
2018	CS-03	5	11	18	16	41	2	7	18	63	44
2017	CS	5	10	16	10	49	2	8	17	66	133
2017	CS-01	17	13	9	13	48	0	0	30	61	23
2017	CS-02	2	6	18	12	47	4	10	10	69	49
2017	CS-03	5	14	14	7	50	2	7	21	63	42
2017	CS-04	0	0	24	11	53	0	12	0	73	17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	18	14	8	6	2	7	70	15	248
2019	CS-01	45	18	11	2	7	5	11	76	11	44
2019	CS-02	46	17	14	7	5	2	8	70	14	112
2019	CS-03	46	21	13	11	7	0	2	69	18	56
2018	CS	42	22	10	10	7	2	8	70	18	198
2018	CS-01	45	24	14	3	3	7	3	77	8	29
2018	CS-02	44	23	8	8	6	1	11	76	16	80
2018	CS-03	39	16	14	18	11	0	4	56	29	57

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment