2019 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	33	58	6	3	0	91	3	33
2019	CH-02	20	70	10	0	0	90	0	10
2019	CH-03	31	54	8	8	0	85	8	13
2017	CH	28	60	2	6	4	89	9	53
2017	CH-02	23	64	5	5	5	86	9	22
2017	CH-03	35	57	0	4	4	91	9	23
2014	CH	28	56	6	7	4	83	11	54
2014	CH-02	17	71	0	8	4	88	13	24
2014	CH-03	41	41	6	12	0	82	12	17
2011	CH	44	41	5	10	0	85	10	59
2011	CH-02	46	39	4	11	0	86	11	28
2011	CH-03	41	41	6	12	0	82	12	17
2008	CH	36	55	2	7	0	91	7	55
2008	CH-02	24	64	4	8	0	88	8	25
2008	CH-03	44	44	0	13	0	88	13	16

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	67	12	6	9	6	0	0	79	15	33
2019	CH-02	70	20	0	10	0	0	0	90	10	10
2019	CH-03	54	15	15	8	8	0	0	69	15	13
2017	CH	66	17	4	9	2	0	2	85	12	53
2017	CH-02	68	14	5	9	0	0	5	86	10	22
2017	CH-03	65	17	4	9	4	0	0	83	13	23
2014	CH	57	19	6	6	9	2	2	79	15	54
2014	CH-02	67	17	0	8	4	0	4	87	13	24
2014	CH-03	53	12	12	0	24	0	0	65	24	17
2011	CH	54	17	12	8	5	0	3	74	14	59
2011	CH-02	61	7	11	11	4	0	7	73	15	28
2011	CH-03	53	12	24	6	6	0	0	65	12	17
2008	CH	65	13	4	7	7	0	4	81	15	55
2008	CH-02	72	12	8	0	0	0	8	91	0	25
2008	CH-03	69	13	0	0	19	0	0	81	19	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	30	61	3	0	6	91	6	33
2019	CH-02	10	80	0	0	10	90	10	10
2019	CH-03	38	46	8	0	8	85	8	13
2017	CH	53	40	4	2	2	92	4	53
2017	CH-02	45	45	0	5	5	91	9	22
2017	CH-03	57	39	4	0	0	96	0	23
2014	CH	50	43	6	0	2	93	2	54
2014	CH-02	33	54	8	0	4	88	4	24
2014	CH-03	71	29	0	0	0	100	0	17
2011	CH	48	38	5	7	2	86	9	58
2011	CH-02	50	36	7	7	0	86	7	28
2011	CH-03	50	38	0	13	0	88	13	16

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	27	45	18	9	0	73	9	33
2019	CH-02	20	50	10	20	0	70	20	10
2019	CH-03	23	46	31	0	0	69	0	13
2018	CH	13	56	9	20	2	69	22	45
2018	CH-02	0	47	7	40	7	47	47	15
2018	CH-03	18	59	9	14	0	77	14	22
2017	CH	19	49	15	9	8	68	17	53
2017	CH-02	9	55	9	18	9	64	27	22
2017	CH-03	22	43	22	4	9	65	13	23
2014	CH	9	50	15	19	7	59	26	54
2014	CH-02	4	58	21	17	0	63	17	24
2014	CH-03	18	41	12	18	12	59	29	17
2011	CH	19	56	12	10	3	75	14	59
2011	CH-02	14	61	11	11	4	75	14	28
2011	CH-03	18	47	18	12	6	65	18	17
2008	CH	20	40	18	13	9	60	22	55
2008	CH-02	12	52	12	12	12	64	24	25
2008	CH-03	19	19	31	25	6	38	31	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	58	33	6	3	91	3	33
2019	CH-02	60	30	0	10	90	10	10
2019	CH-03	46	38	15	0	85	0	13
2017	CH	60	38	2	0	98	0	52
2017	CH-02	67	33	0	0	100	0	21
2017	CH-03	43	52	4	0	96	0	23
2014	CH	63	33	4	0	96	0	54
2014	CH-02	67	29	4	0	96	0	24
2014	CH-03	71	24	6	0	94	0	17

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	48	30	3	9	6	3	81	16	33
2019	CH-02	60	30	0	10	0	0	90	10	10
2019	CH-03	38	23	8	8	15	8	67	25	13
2018	CH	39	41	14	2	2	2	81	5	44
2018	CH-02	33	60	7	0	0	0	93	0	15
2018	CH-03	33	33	19	5	5	5	70	10	21
2017	CH	42	38	13	2	4	0	81	6	52
2017	CH-02	29	48	19	0	5	0	76	5	21
2017	CH-03	43	35	13	4	4	0	78	9	23
2014	CH	28	48	11	7	6	0	76	13	54
2014	CH-02	33	50	4	4	8	0	83	13	24
2014	CH-03	18	47	18	12	6	0	65	18	17
2011	CH	27	42	22	5	3	0	69	8	59
2011	CH-02	29	46	18	7	0	0	75	7	28
2011	CH-03	24	29	29	6	12	0	53	18	17

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	45	45	6	3	0	91	3	33
2019	CH-02	50	40	0	10	0	90	10	10
2019	CH-03	31	62	8	0	0	92	0	13
2018	CH	36	44	13	7	0	80	7	45
2018	CH-02	20	33	27	20	0	53	20	15
2018	CH-03	36	59	5	0	0	95	0	22
2017	CH	28	47	13	9	2	75	11	53
2017	CH-02	23	50	9	14	5	73	18	22
2017	CH-03	35	39	17	9	0	74	9	23
2014	CH	37	41	17	4	2	78	6	54
2014	CH-02	25	50	17	4	4	75	8	24
2014	CH-03	47	41	12	0	0	88	0	17
2011	CH	29	56	7	7	2	85	8	59
2011	CH-02	32	50	11	4	4	82	7	28
2011	CH-03	29	59	6	6	0	88	6	17
2008	CH	36	45	13	5	0	82	5	55
2008	CH-02	28	48	16	8	0	76	8	25
2008	CH-03	50	31	19	0	0	81	0	16

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	27	27	21	3	0	48	24	33
2019	CH-02	10	30	30	20	10	0	40	30	10
2019	CH-03	23	31	23	23	0	0	54	23	13
2018	CH	16	36	18	24	7	0	51	31	45
2018	CH-02	7	40	27	27	0	0	47	27	15
2018	CH-03	14	41	9	23	14	0	55	36	22
2017	CH	9	40	25	19	8	0	49	26	53
2017	CH-02	5	32	23	23	18	0	36	41	22
2017	CH-03	9	48	26	17	0	0	57	17	23
2014	CH	11	43	24	11	11	0	54	22	54
2014	CH-02	13	38	21	8	21	0	50	29	24
2014	CH-03	6	47	35	6	6	0	53	12	17
2011	CH	15	36	19	10	19	2	52	29	59
2011	CH-02	11	43	18	14	14	0	54	29	28
2011	CH-03	18	29	18	6	24	6	50	31	17

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	30	58	3	6	3	88	9	33
2019	CH-02	30	70	0	0	0	100	0	10
2019	CH-03	23	62	0	8	8	85	15	13
2018	CH	33	44	16	7	0	78	7	45
2018	CH-02	20	47	20	13	0	67	13	15
2018	CH-03	36	41	18	5	0	77	5	22
2017	CH	30	43	13	11	2	74	13	53
2017	CH-02	27	36	5	27	5	64	32	22
2017	CH-03	35	43	22	0	0	78	0	23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	45	42	9	3	0	0	88	3	33
2019	CH-02	40	60	0	0	0	0	100	0	10
2019	CH-03	38	46	8	8	0	0	85	8	13
2018	CH	38	47	16	0	0	0	84	0	45
2018	CH-02	33	47	20	0	0	0	80	0	15
2018	CH-03	27	59	14	0	0	0	86	0	22
2017	CH	41	49	4	6	0	0	91	6	53
2017	CH-02	36	50	0	14	0	0	86	14	22
2017	CH-03	48	43	9	0	0	0	91	0	23
2014	CH	33	59	4	4	0	0	93	4	54
2014	CH-02	29	58	4	8	0	0	88	8	24
2014	CH-03	47	47	6	0	0	0	94	0	17
2011	CH	42	39	10	5	2	2	83	7	59
2011	CH-02	50	39	7	4	0	0	89	4	28
2011	CH-03	35	24	18	12	6	6	63	19	17
2008	CH	40	35	16	7	2	0	75	9	55
2008	CH-02	36	32	16	16	0	0	68	16	25
2008	CH-03	50	25	19	0	6	0	75	6	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	30	52	12	6	0	82	6	33
2019	CH-02	20	70	0	10	0	90	10	10
2019	CH-03	38	38	23	0	0	77	0	13
2018	CH	29	40	13	18	0	69	18	45
2018	CH-02	13	40	13	33	0	53	33	15
2018	CH-03	27	50	9	14	0	77	14	22
2017	CH	25	40	15	15	6	64	21	53
2017	CH-02	9	36	23	18	14	45	32	22
2017	CH-03	35	39	13	13	0	74	13	23

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	70	27	3	0	97	0	33
2019	CH-02	70	30	0	0	100	0	10
2019	CH-03	62	38	0	0	100	0	13
2018	CH	64	30	7	0	93	0	44
2018	CH-02	43	43	14	0	86	0	14
2018	CH-03	68	32	0	0	100	0	22
2017	CH	62	34	2	2	96	2	53
2017	CH-02	55	36	5	5	91	5	22
2017	CH-03	70	30	0	0	100	0	23
2014	CH	74	22	4	0	96	0	54
2014	CH-02	63	29	8	0	92	0	24
2014	CH-03	88	12	0	0	100	0	17
2011	CH	64	31	5	0	95	0	59
2011	CH-02	71	25	4	0	96	0	28
2011	CH-03	71	29	0	0	100	0	17

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	38	53	0	9	0	0	91	9	32
2019	CH-02	20	70	0	10	0	0	90	10	10
2019	CH-03	46	46	0	8	0	0	92	8	13
2018	CH	32	48	20	0	0	0	80	0	44
2018	CH-02	14	57	29	0	0	0	71	0	14
2018	CH-03	32	50	18	0	0	0	82	0	22
2017	CH	38	45	8	6	4	0	83	9	53
2017	CH-02	18	55	9	9	9	0	73	18	22
2017	CH-03	48	43	4	4	0	0	91	4	23
2014	CH	24	56	7	11	2	0	80	13	54
2014	CH-02	21	50	8	21	0	0	71	21	24
2014	CH-03	29	71	0	0	0	0	100	0	17
2011	CH	22	46	17	12	2	2	69	14	59
2011	CH-02	25	50	11	11	4	0	75	14	28
2011	CH-03	24	47	6	18	0	6	75	19	17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	39	39	6	15	0	79	15	33
2019	CH-02	40	40	0	20	0	80	20	10
2019	CH-03	38	38	8	15	0	77	15	13
2018	CH	32	39	18	7	5	70	11	44
2018	CH-02	20	40	27	13	0	60	13	15
2018	CH-03	38	33	14	5	10	71	14	21
2017	CH	36	47	8	9	0	83	9	53
2017	CH-02	18	59	5	18	0	77	18	22
2017	CH-03	57	30	9	4	0	87	4	23
2014	CH	35	37	17	7	4	72	11	54
2014	CH-02	38	17	21	17	8	54	25	24
2014	CH-03	41	47	12	0	0	88	0	17

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	16	61	13	6	3	0	0	77	10	31
2019	CH-03	17	50	25	0	8	0	0	67	8	12
2018	CH	18	41	27	14	0	0	0	59	14	44
2018	CH-02	14	43	29	14	0	0	0	57	14	14
2018	CH-03	18	36	32	14	0	0	0	55	14	22
2017	CH	26	45	15	9	2	2	0	73	12	53
2017	CH-02	14	50	23	14	0	0	0	64	14	22
2017	CH-03	35	43	4	9	4	4	0	82	14	23
2014	CH	26	46	15	11	0	0	2	74	11	54
2014	CH-02	17	42	21	17	0	0	4	61	17	24
2014	CH-03	41	41	6	12	0	0	0	82	12	17
2011	CH	25	51	14	5	3	0	2	78	9	59
2011	CH-02	32	43	14	7	0	0	4	78	7	28
2011	CH-03	24	47	12	6	12	0	0	71	18	17

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	48	42	9	0	0	91	0	33
2019	CH-02	60	40	0	0	0	100	0	10
2019	CH-03	38	46	15	0	0	85	0	13
2018	CH	24	56	16	4	0	80	4	45
2018	CH-02	20	53	13	13	0	73	13	15
2018	CH-03	18	64	18	0	0	82	0	22
2017	CH	43	41	13	0	2	85	2	53
2017	CH-02	36	45	14	0	5	82	5	22
2017	CH-03	48	35	17	0	0	83	0	23
2014	CH	48	37	11	2	2	85	4	54
2014	CH-02	46	33	13	4	4	79	8	24
2014	CH-03	53	41	6	0	0	94	0	17
2011	CH	41	47	7	3	2	88	5	59
2011	CH-02	36	54	4	4	4	89	7	28
2011	CH-03	59	29	12	0	0	88	0	17
2008	CH	51	36	9	4	0	87	4	55
2008	CH-02	52	28	16	4	0	80	4	25
2008	CH-03	50	38	6	6	0	88	6	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	42	24	6	6	64	12	33
2019	CH-02	40	40	20	0	0	80	0	10
2019	CH-03	15	38	23	15	8	54	23	13
2018	CH	11	42	24	9	13	53	22	45
2018	CH-02	20	33	40	7	0	53	7	15
2018	CH-03	9	36	14	14	27	45	41	22
2017	CH	17	47	21	9	6	64	15	53
2017	CH-02	23	50	18	9	0	73	9	22
2017	CH-03	13	39	22	13	13	52	26	23
2014	CH	24	41	31	2	2	65	4	54
2014	CH-02	25	50	21	4	0	75	4	24
2014	CH-03	24	41	29	0	6	65	6	17
2011	CH	25	34	25	12	3	59	15	59
2011	CH-02	32	39	21	7	0	71	7	28
2011	CH-03	24	29	24	18	6	53	24	17
2008	CH	20	36	25	5	13	56	18	55
2008	CH-02	24	32	32	0	12	56	12	25
2008	CH-03	25	38	19	6	13	63	19	16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	6	9	36	42	6	0	0	48	15	33
2019	CH-02	0	10	20	50	20	0	0	70	10	10
2019	CH-03	15	8	31	46	0	0	0	46	23	13
2018	CH	4	24	44	27	0	0	0	27	29	45
2018	CH-02	7	33	33	27	0	0	0	27	40	15
2018	CH-03	5	23	59	14	0	0	0	14	27	22
2017	CH	4	29	40	21	4	2	0	26	33	52
2017	CH-02	0	52	38	10	0	0	0	10	52	21
2017	CH-03	9	9	39	30	9	4	0	41	18	23
2014	CH	2	30	46	17	2	2	2	19	33	54
2014	CH-02	4	46	33	8	4	4	0	13	52	24
2014	CH-03	0	24	47	24	0	0	6	25	25	17
2011	CH	16	34	33	10	2	0	5	13	53	58
2011	CH-02	7	41	33	7	4	0	7	12	52	27
2011	CH-03	18	24	29	24	0	0	6	25	44	17
2008	CH	7	30	37	15	7	2	2	23	38	54
2008	CH-02	13	25	42	8	13	0	0	21	38	24
2008	CH-03	6	38	25	19	0	6	6	21	50	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	0	15	36	33	9	3	3	45	16	33
2019	CH-02	0	0	50	40	10	0	0	50	0	10
2019	CH-03	0	23	31	38	0	8	0	42	25	13
2018	CH	2	13	49	27	7	2	0	34	16	45
2018	CH-02	0	27	53	20	0	0	0	20	27	15
2018	CH-03	5	5	50	27	9	5	0	38	10	22
2017	CH	8	21	23	34	8	4	4	45	31	53
2017	CH-02	9	32	18	32	0	5	5	35	45	22
2017	CH-03	4	13	26	35	17	4	0	55	18	23
2014	CH	7	17	43	26	2	4	2	29	25	54
2014	CH-02	13	21	38	21	0	4	4	23	36	24
2014	CH-03	6	12	47	24	6	6	0	31	19	17
2011	CH	22	34	29	8	2	0	5	11	59	59
2011	CH-02	18	36	32	7	0	0	7	8	58	28
2011	CH-03	24	29	24	18	0	0	6	19	56	17
2008	CH	7	28	39	9	9	4	4	20	38	54
2008	CH-02	4	25	42	4	21	0	4	26	30	24
2008	CH-03	13	19	44	13	0	6	6	14	36	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	25	22	38	13	3	0	0	16	47	32
2019	CH-02	10	30	50	0	10	0	0	10	40	10
2019	CH-03	46	15	23	15	0	0	0	15	62	13
2018	CH	20	38	31	11	0	0	0	11	58	45
2018	CH-02	20	40	33	7	0	0	0	7	60	15
2018	CH-03	23	41	27	9	0	0	0	9	64	22
2017	CH	17	49	26	4	2	0	2	6	67	53
2017	CH-02	23	59	14	5	0	0	0	5	82	22
2017	CH-03	17	35	35	4	4	0	4	9	55	23
2014	CH	22	43	22	9	2	0	2	11	66	54
2014	CH-02	25	46	17	8	0	0	4	9	74	24
2014	CH-03	24	35	24	18	0	0	0	18	59	17
2011	CH	32	34	17	7	3	2	5	11	71	59
2011	CH-02	29	32	18	7	7	0	7	15	65	28
2011	CH-03	35	41	12	6	0	0	6	6	81	17
2008	CH	28	30	22	7	4	4	6	12	63	54
2008	CH-02	25	29	21	13	8	0	4	22	57	24
2008	CH-03	38	38	19	0	0	0	6	0	80	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	6	6	39	36	12	0	0	48	12	33
2019	CH-02	0	0	40	40	20	0	0	60	0	10
2019	CH-03	15	8	31	38	8	0	0	46	23	13
2018	CH	2	20	40	36	2	0	0	38	22	45
2018	CH-02	0	27	33	33	7	0	0	40	27	15
2018	CH-03	5	18	36	41	0	0	0	41	23	22
2017	CH	0	17	40	28	9	6	0	40	18	53
2017	CH-02	0	18	27	32	18	5	0	52	19	22
2017	CH-03	0	17	43	26	4	9	0	33	19	23
2014	CH	4	6	44	26	15	6	0	43	10	54
2014	CH-02	4	8	42	33	8	4	0	43	13	24
2014	CH-03	6	0	41	18	24	12	0	47	7	17
2011	CH	3	22	36	28	5	0	5	35	27	58
2011	CH-02	4	18	25	36	11	0	7	50	23	28
2011	CH-03	6	35	24	29	0	0	6	31	44	17
2008	CH	13	11	28	30	15	2	2	46	25	54
2008	CH-02	13	13	21	33	21	0	0	54	25	24
2008	CH-03	13	6	38	19	19	6	0	40	20	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	27	18	39	9	6	0	0	15	45	33
2019	CH-02	20	20	50	0	10	0	0	10	40	10
2019	CH-03	31	23	38	0	8	0	0	8	54	13
2018	CH	30	32	20	14	5	0	0	18	61	44
2018	CH-02	27	27	40	7	0	0	0	7	53	15
2018	CH-03	36	36	9	14	5	0	0	18	73	22
2017	CH	25	27	27	12	4	4	2	16	55	52
2017	CH-02	24	33	29	14	0	0	0	14	57	21
2017	CH-03	30	22	13	13	9	9	4	25	60	23
2014	CH	15	33	35	9	6	2	0	15	49	54
2014	CH-02	13	38	38	8	0	4	0	9	52	24
2014	CH-03	18	29	29	12	12	0	0	24	47	17
2011	CH	29	37	17	12	2	0	3	14	68	59
2011	CH-02	21	29	21	18	4	0	7	23	54	28
2011	CH-03	35	53	0	12	0	0	0	12	88	17
2008	CH	22	22	33	11	7	2	2	19	46	54
2008	CH-02	25	17	38	13	8	0	0	21	42	24
2008	CH-03	25	19	25	19	0	6	6	21	50	16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	6	16	34	22	16	0	6	40	23	32
2019	CH-02	0	0	50	40	10	0	0	50	0	10
2019	CH-03	8	17	25	17	25	0	8	45	27	12
2018	CH	13	27	20	33	7	0	0	40	40	45
2018	CH-02	13	20	40	27	0	0	0	27	33	15
2018	CH-03	14	32	9	36	9	0	0	45	45	22
2017	CH	8	15	32	26	15	4	0	43	23	53
2017	CH-02	5	18	23	36	14	5	0	52	24	22
2017	CH-03	9	13	35	22	17	4	0	41	23	23
2014	CH	6	11	26	39	9	2	7	53	18	54
2014	CH-02	8	25	25	38	0	0	4	39	35	24
2014	CH-03	6	0	24	41	18	6	6	67	7	17
2011	CH	5	18	32	26	11	2	7	40	25	57
2011	CH-02	0	14	25	39	11	0	11	56	16	28
2011	CH-03	18	29	18	18	18	0	0	35	47	17
2008	CH	2	24	35	22	11	2	4	35	27	54
2008	CH-02	4	17	33	17	21	0	8	41	23	24
2008	CH-03	0	19	38	31	6	6	0	40	20	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	52	21	3	3	0	0	6	73	33
2019	CH-02	10	50	40	0	0	0	0	0	60	10
2019	CH-03	46	38	15	0	0	0	0	0	85	13
2018	CH	27	33	31	9	0	0	0	9	60	45
2018	CH-02	13	40	33	13	0	0	0	13	53	15
2018	CH-03	36	32	27	5	0	0	0	5	68	22
2017	CH	23	32	36	4	2	2	2	6	57	53
2017	CH-02	27	32	27	9	0	0	5	10	62	22
2017	CH-03	26	17	48	0	4	4	0	5	45	23
2014	CH	19	35	30	6	0	4	7	6	60	54
2014	CH-02	13	33	33	8	0	4	8	10	52	24
2014	CH-03	24	29	29	6	0	6	6	7	60	17

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	6	30	39	12	9	3	22	38	33
2019	CH-02	0	40	50	10	0	0	10	40	10
2019	CH-03	15	31	23	15	8	8	25	50	13

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	70	18	0	6	6	0	88	12	33
2019	CH-02	80	20	0	0	0	0	100	0	10
2019	CH-03	69	15	0	8	8	0	85	15	13
2017	CH	70	15	4	6	4	2	87	10	53
2017	CH-02	77	9	9	0	0	5	90	0	22
2017	CH-03	65	17	0	9	9	0	83	17	23
2014	CH	63	15	7	4	2	9	86	6	54
2014	CH-02	67	13	8	0	0	13	90	0	24
2014	CH-03	53	18	6	6	6	12	80	13	17
2011	CH	61	19	7	5	2	7	85	7	59
2011	CH-02	61	11	11	4	0	14	83	4	28
2011	CH-03	71	18	0	6	6	0	88	12	17
2008	CH	60	13	4	13	5	5	77	19	55
2008	CH-02	68	4	4	12	4	8	78	17	25
2008	CH-03	69	13	0	6	6	6	87	13	16

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	36	9	21	6	3	3	61	29	33
2019	CH-02	0	50	0	30	10	0	10	56	44	10
2019	CH-03	31	23	8	31	0	8	0	58	33	13
2018	CH	7	44	27	13	4	2	2	53	19	45
2018	CH-02	0	33	33	33	0	0	0	33	33	15
2018	CH-03	14	41	23	5	9	5	5	60	15	22
2017	CH	15	32	26	9	8	4	6	52	19	53
2017	CH-02	9	14	50	9	9	0	9	25	20	22
2017	CH-03	17	43	13	13	4	9	0	67	19	23
2014	CH	20	28	22	9	9	7	4	54	21	54
2014	CH-02	13	29	17	17	13	8	4	48	33	24
2014	CH-03	29	29	29	0	6	0	6	63	6	17

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	41	28	16	13	3	69	16	32
2019	CH-02	30	30	20	10	10	60	20	10
2019	CH-03	33	25	25	17	0	58	17	12
2018	CH	38	40	13	9	0	78	9	45
2018	CH-02	20	40	20	20	0	60	20	15
2018	CH-03	41	41	14	5	0	82	5	22
2017	CH	41	28	17	9	4	70	13	53
2017	CH-02	36	27	23	14	0	64	14	22
2017	CH-03	39	30	17	9	4	70	13	23
2014	CH	33	35	11	13	7	69	20	54
2014	CH-02	21	42	8	17	13	63	29	24
2014	CH-03	47	29	18	6	0	76	6	17

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	48	30	12	3	6	0	79	9	33
2019	CH-02	50	30	10	0	10	0	80	10	10
2019	CH-03	38	31	23	8	0	0	69	8	13
2018	CH	40	40	13	4	2	0	80	7	45
2018	CH-02	33	47	7	13	0	0	80	13	15
2018	CH-03	41	32	23	0	5	0	73	5	22
2017	CH	41	45	4	9	0	0	87	9	53
2017	CH-02	45	45	0	9	0	0	91	9	22
2017	CH-03	35	48	9	9	0	0	83	9	23
2014	CH	35	37	13	9	4	2	74	13	54
2014	CH-02	38	33	8	17	4	0	71	21	24
2014	CH-03	29	41	12	6	6	6	75	13	17

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	44	41	13	3	84	3	32
2019	CH-02	40	50	10	0	90	0	10
2019	CH-03	42	33	17	8	75	8	12
2018	CH	36	44	13	7	80	7	45
2018	CH-02	33	40	27	0	73	0	15
2018	CH-03	36	41	9	14	77	14	22

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	42	33	15	6	3	78	6	33
2019	CH-02	30	30	10	20	10	67	22	10
2019	CH-03	54	23	23	0	0	77	0	13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	42	33	15	9	0	76	9	33
2019	CH-02	40	40	10	10	0	80	10	10
2019	CH-03	38	31	15	15	0	69	15	13
2018	CH	27	36	24	11	2	62	13	45
2018	CH-02	7	47	33	13	0	53	13	15
2018	CH-03	32	36	18	9	5	68	14	22
2017	CH	38	38	6	17	2	75	19	53
2017	CH-02	23	36	14	23	5	59	27	22
2017	CH-03	48	39	0	13	0	87	13	23
2014	CH	30	41	13	7	9	70	17	54
2014	CH-02	25	46	8	8	13	71	21	24
2014	CH-03	29	35	18	6	12	65	18	17
2011	CH	25	44	15	8	7	69	15	59
2011	CH-02	21	46	18	7	7	68	14	28
2011	CH-03	35	29	12	12	12	65	24	17
2008	CH	20	33	16	15	16	53	31	55
2008	CH-02	20	28	16	16	20	48	36	25
2008	CH-03	31	31	19	19	0	63	19	16

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	42	30	18	9	0	0	73	9	33
2019	CH-02	40	30	20	10	0	0	70	10	10
2019	CH-03	54	15	23	8	0	0	69	8	13
2018	CH	31	38	18	9	4	0	69	13	45
2018	CH-02	13	53	13	20	0	0	67	20	15
2018	CH-03	36	32	18	5	9	0	68	14	22
2017	CH	36	40	11	9	4	0	75	13	53
2017	CH-02	14	45	14	18	9	0	59	27	22
2017	CH-03	43	43	9	4	0	0	87	4	23
2014	CH	35	37	13	4	11	0	72	15	54
2014	CH-02	25	46	4	8	17	0	71	25	24
2014	CH-03	47	18	24	0	12	0	65	12	17
2011	CH	32	32	12	14	10	0	64	24	59
2011	CH-02	29	29	14	18	11	0	57	29	28
2011	CH-03	47	18	6	12	18	0	65	29	17
2008	CH	31	20	17	17	11	4	54	29	54
2008	CH-02	36	12	16	20	12	4	50	33	25
2008	CH-03	40	13	20	13	7	7	57	21	15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	39	42	9	9	0	82	9	33
2019	CH-02	40	40	10	10	0	80	10	10
2019	CH-03	31	46	15	8	0	77	8	13
2018	CH	33	36	16	16	0	69	16	45
2018	CH-02	20	27	13	40	0	47	40	15
2018	CH-03	32	45	18	5	0	77	5	22
2017	CH	32	45	9	11	2	77	13	53
2017	CH-02	18	50	14	18	0	68	18	22
2017	CH-03	39	48	4	4	4	87	9	23
2014	CH	33	33	20	4	9	67	13	54
2014	CH-02	29	25	25	8	13	54	21	24
2014	CH-03	35	35	18	0	12	71	12	17
2011	CH	24	39	19	15	3	63	19	59
2011	CH-02	18	43	18	14	7	61	21	28
2011	CH-03	41	24	6	29	0	65	29	17
2008	CH	20	36	22	16	5	56	22	55
2008	CH-02	24	32	20	20	4	56	24	25
2008	CH-03	31	31	19	13	6	63	19	16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	85	12	0	0	0	3	100	0	33
2019	CH-02	100	0	0	0	0	0	100	0	10
2019	CH-03	77	23	0	0	0	0	100	0	13
2017	CH	83	11	2	0	0	4	98	0	53
2017	CH-02	82	9	5	0	0	5	95	0	22
2017	CH-03	83	13	0	0	0	4	100	0	23
2014	CH	70	17	4	0	2	7	94	2	54
2014	CH-02	79	13	0	0	0	8	100	0	24
2014	CH-03	59	24	0	0	6	12	93	7	17
2011	CH	69	14	3	0	7	7	89	7	59
2011	CH-02	71	11	0	0	4	14	96	4	28
2011	CH-03	76	6	6	0	12	0	82	12	17
2008	CH	76	11	0	4	5	4	91	9	55
2008	CH-02	84	4	0	0	8	4	92	8	25
2008	CH-03	75	19	0	0	0	6	100	0	16

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	52	30	0	15	3	0	0	82	18	33
2019	CH-02	70	30	0	0	0	0	0	100	0	10
2019	CH-03	46	31	0	15	8	0	0	77	23	13
2017	CH	43	25	15	8	2	6	2	73	10	53
2017	CH-02	41	32	9	14	5	0	0	73	18	22
2017	CH-03	43	17	26	0	0	9	4	70	0	23
2014	CH	41	26	13	7	9	2	2	69	17	54
2014	CH-02	38	25	13	13	13	0	0	63	25	24
2014	CH-03	35	29	18	6	12	0	0	65	18	17
2011	CH	44	25	14	7	5	0	5	73	13	59
2011	CH-02	50	25	11	4	7	0	4	78	11	28
2011	CH-03	35	12	24	12	6	0	12	53	20	17

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	58	27	12	0	3	85	3	33
2019	CH-02	70	20	10	0	0	90	0	10
2019	CH-03	38	31	23	0	8	69	8	13
2018	CH	57	18	16	9	0	75	9	44
2018	CH-02	47	27	0	27	0	73	27	15
2018	CH-03	57	19	24	0	0	76	0	21
2017	CH	53	26	15	4	2	79	6	53
2017	CH-02	41	36	9	9	5	77	14	22
2017	CH-03	57	22	22	0	0	78	0	23

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	55	21	21	3	0	76	3	33
2019	CH-02	70	20	0	10	0	90	10	10
2019	CH-03	46	15	38	0	0	62	0	13
2018	CH	42	24	22	9	2	67	11	45
2018	CH-02	33	27	27	13	0	60	13	15
2018	CH-03	41	27	23	5	5	68	9	22
2017	CH	45	30	11	9	4	75	13	53
2017	CH-02	23	50	5	18	5	73	23	22
2017	CH-03	61	13	17	4	4	74	9	23
2014	CH	41	30	11	11	7	70	19	54
2014	CH-02	42	21	8	17	13	63	29	24
2014	CH-03	35	29	24	6	6	65	12	17

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	0	58	25	8	4	4	0	61	13	24

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	23	39	16	13	0	10	68	14	31
2019	CH-02	20	20	10	30	0	20	50	38	10
2019	CH-03	23	31	31	8	0	8	58	8	13
2018	CH	16	30	39	2	0	14	53	3	44
2018	CH-02	0	33	53	0	0	13	38	0	15
2018	CH-03	24	19	33	5	0	19	53	6	21
2017	CH	23	28	23	9	6	11	57	17	53
2017	CH-02	5	36	27	14	14	5	43	29	22
2017	CH-03	35	17	22	9	0	17	63	11	23
2014	CH	17	37	17	15	4	11	60	21	54
2014	CH-02	17	29	13	17	8	17	55	30	24
2014	CH-03	24	47	12	12	0	6	75	13	17
2011	CH	14	32	24	14	10	7	49	25	59
2011	CH-02	18	29	21	14	7	11	52	24	28
2011	CH-03	18	35	24	6	12	6	56	19	17

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	10	40	23	20	3	3	52	24	30
2019	CH-03	8	31	46	8	8	0	38	15	13
2018	CH	11	34	32	16	2	5	48	19	44
2018	CH-02	0	33	40	27	0	0	33	27	15
2018	CH-03	14	24	33	14	5	10	42	21	21
2017	CH	12	35	25	13	10	6	49	24	52
2017	CH-02	5	32	23	27	14	0	36	41	22
2017	CH-03	13	35	30	4	9	9	52	14	23
2014	CH	11	31	30	17	7	4	44	25	54
2014	CH-02	13	33	29	8	13	4	48	22	24
2014	CH-03	18	18	35	24	0	6	38	25	17
2011	CH	12	19	25	29	15	0	31	44	59
2011	CH-02	11	18	32	25	14	0	29	39	28
2011	CH-03	24	12	18	29	18	0	35	47	17
2008	CH	15	24	35	20	5	2	39	26	55
2008	CH-02	4	32	40	16	4	4	38	21	25
2008	CH-03	25	13	25	25	13	0	38	38	16

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	13	30	17	27	7	7	46	36	30
2019	CH-03	0	38	23	23	8	8	42	33	13
2018	CH	7	23	39	18	7	7	32	27	44
2018	CH-02	0	20	47	27	7	0	20	33	15
2018	CH-03	5	14	43	14	10	14	22	28	21
2017	CH	8	28	28	15	13	8	39	31	53
2017	CH-02	5	18	23	27	18	9	25	50	22
2017	CH-03	13	26	39	4	9	9	43	14	23
2014	CH	9	26	30	22	11	2	36	34	54
2014	CH-02	13	21	38	13	17	0	33	29	24
2014	CH-03	12	29	18	29	6	6	44	38	17
2011	CH	5	20	24	32	14	5	27	48	59
2011	CH-02	7	11	29	29	18	7	19	50	28
2011	CH-03	6	29	12	35	12	6	38	50	17
2008	CH	4	20	20	29	20	7	25	53	55
2008	CH-02	4	12	28	28	12	16	19	48	25
2008	CH-03	6	31	6	25	31	0	38	56	16

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	13	29	16	26	10	6	45	38	31
2019	CH-02	10	20	0	40	20	10	33	67	10
2019	CH-03	8	23	23	31	8	8	33	42	13
2018	CH	11	34	18	27	5	5	48	33	44
2018	CH-02	0	33	13	40	13	0	33	53	15
2018	CH-03	14	24	29	24	0	10	42	26	21
2017	CH	13	38	15	17	15	2	52	33	53
2017	CH-02	9	18	23	27	23	0	27	50	22
2017	CH-03	13	48	13	9	13	4	64	23	23
2014	CH	9	33	24	19	9	6	45	29	54
2014	CH-02	13	25	21	21	13	8	41	36	24
2014	CH-03	12	35	24	18	6	6	50	25	17
2011	CH	8	20	24	32	15	0	29	47	59
2011	CH-02	7	21	25	32	14	0	29	46	28
2011	CH-03	12	35	12	24	18	0	47	41	17
2008	CH	11	35	27	20	7	0	45	27	55
2008	CH-02	12	28	28	28	4	0	40	32	25
2008	CH-03	13	44	19	6	19	0	56	25	16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	48	27	9	6	9	83	7	33
2019	CH-02	50	30	10	0	10	89	0	10
2019	CH-03	38	46	8	0	8	92	0	13

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	30	39	24	3	0	3	72	3	33
2019	CH-02	30	50	10	10	0	0	80	10	10
2019	CH-03	31	31	31	0	0	8	67	0	13
2018	CH	9	59	27	5	0	0	68	5	44
2018	CH-02	14	64	14	7	0	0	79	7	14
2018	CH-03	9	50	36	5	0	0	59	5	22
2017	CH	17	40	30	9	2	2	58	11	53
2017	CH-02	5	50	27	14	5	0	55	18	22
2017	CH-03	22	39	30	4	0	4	64	5	23
2014	CH	11	48	28	9	4	0	59	13	54
2014	CH-02	4	50	33	8	4	0	54	13	24
2014	CH-03	12	35	29	18	6	0	47	24	17
2011	CH	8	34	27	19	8	3	44	28	59
2011	CH-02	7	39	29	18	7	0	46	25	28
2011	CH-03	12	24	29	12	18	6	38	31	17

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	9	39	33	12	6	48	18	33
2019	CH-02	10	40	10	20	20	50	40	10
2019	CH-03	8	31	54	8	0	38	8	13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	33	33	12	18	0	3	0	69	19	33
2019	CH-02	20	50	10	20	0	0	0	70	20	10
2019	CH-03	31	23	15	23	0	8	0	58	25	13
2018	CH	33	42	11	9	2	2	0	77	11	45
2018	CH-02	20	33	20	20	0	7	0	57	21	15
2018	CH-03	32	55	9	0	5	0	0	86	5	22
2017	CH	26	47	9	11	0	6	0	78	12	53
2017	CH-02	9	50	14	23	0	5	0	62	24	22
2017	CH-03	35	43	9	4	0	9	0	86	5	23
2014	CH	20	52	17	4	2	0	6	76	6	54
2014	CH-02	17	50	13	4	4	0	13	76	10	24
2014	CH-03	29	47	18	6	0	0	0	76	6	17
2011	CH	27	34	19	7	8	5	0	64	16	59
2011	CH-02	25	39	18	7	11	0	0	64	18	28
2011	CH-03	47	29	0	6	6	12	0	87	13	17
2008	CH	20	47	16	13	0	2	2	70	13	55
2008	CH-02	16	44	20	16	0	0	4	63	17	25
2008	CH-03	31	50	0	13	0	6	0	87	13	16

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	24	45	18	9	0	3	72	9	33
2019	CH-02	40	30	30	0	0	0	70	0	10
2019	CH-03	8	54	15	15	0	8	67	17	13
2018	CH	24	51	18	4	2	0	76	7	45
2018	CH-02	20	60	13	0	7	0	80	7	15
2018	CH-03	23	50	18	9	0	0	73	9	22

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	9	33	15	6	21	12	3	50	32	33
2019	CH-02	0	30	0	10	30	20	10	43	57	10
2019	CH-03	0	38	23	0	31	8	0	42	33	13
2018	CH	16	22	18	18	13	9	4	44	36	45
2018	CH-02	13	13	33	20	13	7	0	29	36	15
2018	CH-03	9	32	14	18	14	14	0	47	37	22
2017	CH	11	26	26	15	13	6	2	41	31	53
2017	CH-02	0	23	23	23	27	0	5	24	52	22
2017	CH-03	9	30	30	13	4	13	0	45	20	23
2014	CH	7	35	19	19	11	7	2	47	33	54
2014	CH-02	0	38	25	13	17	8	0	41	32	24
2014	CH-03	6	35	18	24	0	12	6	50	29	17
2011	CH	7	19	29	24	17	5	0	27	43	59
2011	CH-02	4	21	29	21	18	7	0	27	42	28
2011	CH-03	12	18	24	35	6	6	0	31	44	17

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	6	36	27	21	6	3	0	44	28	33
2019	CH-02	0	30	20	30	10	10	0	33	44	10
2019	CH-03	0	38	38	15	8	0	0	38	23	13
2018	CH	7	22	27	33	11	0	0	29	44	45
2018	CH-02	7	13	20	47	13	0	0	20	60	15
2018	CH-03	5	18	36	32	9	0	0	23	41	22
2017	CH	8	23	32	21	15	2	0	31	37	53
2017	CH-02	0	9	45	27	18	0	0	9	45	22
2017	CH-03	13	22	26	17	17	4	0	36	36	23
2014	CH	4	30	24	24	17	2	0	34	42	54
2014	CH-02	0	21	33	29	17	0	0	21	46	24
2014	CH-03	6	47	6	24	12	6	0	56	38	17
2011	CH	12	24	22	27	12	2	2	37	40	59
2011	CH-02	0	21	25	32	18	4	0	22	52	28
2011	CH-03	24	29	12	24	12	0	0	53	35	17
2008	CH	5	36	16	24	16	2	0	43	41	55
2008	CH-02	4	32	20	16	24	4	0	38	42	25
2008	CH-03	13	44	6	31	6	0	0	56	38	16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	9	15	21	27	24	3	0	25	53	33
2019	CH-02	10	10	10	40	20	10	0	22	67	10
2019	CH-03	0	23	23	23	31	0	0	23	54	13
2018	CH	7	16	27	22	27	0	2	23	50	45
2018	CH-02	0	13	33	20	33	0	0	13	53	15
2018	CH-03	9	9	27	27	27	0	0	18	55	22
2017	CH	15	15	15	32	23	0	0	30	55	53
2017	CH-02	0	14	9	41	36	0	0	14	77	22
2017	CH-03	26	13	13	30	17	0	0	39	48	23
2014	CH	4	17	22	28	30	0	0	20	57	54
2014	CH-02	0	4	21	38	38	0	0	4	75	24
2014	CH-03	12	24	18	29	18	0	0	35	47	17
2011	CH	12	10	29	20	25	2	2	23	47	59
2011	CH-02	0	4	32	29	32	4	0	4	63	28
2011	CH-03	29	24	18	6	24	0	0	53	29	17
2008	CH	5	29	22	16	25	0	2	35	43	55
2008	CH-02	4	36	20	12	28	0	0	40	40	25
2008	CH-03	13	38	25	13	13	0	0	50	25	16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	39	30	21	6	3	70	9	33
2019	CH-02	40	10	30	10	10	50	20	10
2019	CH-03	46	23	23	8	0	69	8	13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	42	24	9	12	3	9	76	14	33
2019	CH-02	50	30	0	10	0	10	89	11	10
2019	CH-03	38	23	15	0	8	15	80	0	13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	33	27	15	12	9	3	63	22	33
2019	CH-02	10	30	10	20	30	0	40	50	10
2019	CH-03	31	23	31	8	0	8	58	8	13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	27	21	18	18	12	3	50	31	33
2019	CH-02	0	30	20	20	30	0	30	50	10
2019	CH-03	38	0	31	15	8	8	42	25	13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	15	15	18	18	27	3	3	32	48	33
2019	CH-02	30	10	20	0	40	0	0	40	40	10
2019	CH-03	8	15	8	23	31	8	8	27	64	13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	CH	58	30	9	3	91	33
2019	CH-02	30	40	30	0	70	10
2019	CH-03	69	23	0	8	100	13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	CH	67	15	9	6	3	90	33
2019	CH-02	50	40	0	10	0	100	10
2019	CH-03	62	8	15	8	8	82	13

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	CH	72	6	3	6	13	96	32
2019	CH-02	60	10	10	10	10	88	10
2019	CH-03	69	8	0	8	15	100	13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	15	39	33	6	0	6	58	6	33
2019	CH-02	10	60	20	10	0	0	70	10	10
2019	CH-03	15	31	31	8	0	15	55	9	13
2018	CH	16	36	38	4	2	4	53	7	45
2018	CH-02	13	27	53	7	0	0	40	7	15
2018	CH-03	9	36	36	5	5	9	50	10	22
2017	CH	13	30	30	17	2	8	47	20	53
2017	CH-02	5	32	23	32	5	5	38	38	22
2017	CH-03	22	13	43	9	0	13	40	10	23

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	33	55	9	0	0	0	3	91	0	33
2019	CH-02	10	90	0	0	0	0	0	100	0	10
2019	CH-03	31	38	23	0	0	0	8	75	0	13
2018	CH	36	41	20	2	0	0	0	77	2	44
2018	CH-02	36	43	21	0	0	0	0	79	0	14
2018	CH-03	23	55	18	5	0	0	0	77	5	22
2017	CH	34	47	9	4	0	6	0	86	4	53
2017	CH-02	14	68	9	9	0	0	0	82	9	22
2017	CH-03	48	26	13	0	0	13	0	85	0	23
2014	CH	35	50	9	4	0	2	0	87	4	54
2014	CH-02	42	46	13	0	0	0	0	88	0	24
2014	CH-03	24	59	6	6	0	6	0	88	6	17
2011	CH	22	42	19	8	2	7	0	69	11	59
2011	CH-02	18	50	18	7	0	7	0	73	8	28
2011	CH-03	24	29	18	12	6	12	0	60	20	17

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	30	45	15	0	3	3	3	81	3	33
2019	CH-02	10	80	0	0	0	10	0	100	0	10
2019	CH-03	38	31	15	0	8	0	8	75	8	13
2018	CH	36	31	22	4	0	4	2	71	5	45
2018	CH-02	33	33	20	0	0	7	7	77	0	15
2018	CH-03	27	36	27	5	0	5	0	67	5	22
2017	CH	34	40	13	4	4	6	0	78	8	53
2017	CH-02	23	59	14	0	5	0	0	82	5	22
2017	CH-03	48	13	17	9	4	9	0	67	14	23
2014	CH	37	41	13	2	2	6	0	82	4	54
2014	CH-02	33	46	13	4	0	4	0	83	4	24
2014	CH-03	29	47	6	0	6	12	0	87	7	17

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	39	45	9	3	0	0	3	88	3	33
2019	CH-02	20	80	0	0	0	0	0	100	0	10
2019	CH-03	38	31	23	0	0	0	8	75	0	13
2018	CH	42	38	18	0	2	0	0	80	2	45
2018	CH-02	40	40	20	0	0	0	0	80	0	15
2018	CH-03	36	36	23	0	5	0	0	73	5	22
2017	CH	36	40	17	4	2	2	0	77	6	53
2017	CH-02	14	55	27	0	5	0	0	68	5	22
2017	CH-03	48	26	13	9	0	4	0	77	9	23
2014	CH	33	44	19	4	0	0	0	78	4	54
2014	CH-02	33	42	25	0	0	0	0	75	0	24
2014	CH-03	35	41	18	6	0	0	0	76	6	17
2011	CH	22	32	29	12	5	0	0	54	17	59
2011	CH-02	25	32	32	7	4	0	0	57	11	28
2011	CH-03	24	29	29	12	6	0	0	53	18	17
2008	CH	27	42	18	11	0	2	0	70	11	55
2008	CH-02	32	40	24	4	0	0	0	72	4	25
2008	CH-03	25	50	6	13	0	6	0	80	13	16

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	39	30	6	0	3	63	6	33
2019	CH-02	10	60	30	0	0	0	70	0	10
2019	CH-03	8	31	46	8	0	8	42	8	13
2018	CH	27	44	18	7	4	0	71	11	45
2018	CH-02	27	40	20	13	0	0	67	13	15
2018	CH-03	18	50	18	5	9	0	68	14	22
2017	CH	25	32	26	15	2	0	57	17	53
2017	CH-02	14	36	32	14	5	0	50	18	22
2017	CH-03	30	26	26	17	0	0	57	17	23
2014	CH	17	43	22	13	6	0	59	19	54
2014	CH-02	21	38	25	13	4	0	58	17	24
2014	CH-03	18	53	12	12	6	0	71	18	17
2011	CH	19	31	31	15	5	0	49	20	59
2011	CH-02	14	39	29	14	4	0	54	18	28
2011	CH-03	29	18	29	18	6	0	47	24	17

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	18	58	21	3	0	76	3	33
2019	CH-02	10	70	20	0	0	80	0	10
2019	CH-03	8	62	31	0	0	69	0	13
2018	CH	18	51	20	9	2	69	11	45
2018	CH-02	20	40	27	13	0	60	13	15
2018	CH-03	9	59	18	9	5	68	14	22
2017	CH	25	34	32	8	2	59	9	53
2017	CH-02	9	41	36	9	5	50	14	22
2017	CH-03	35	26	30	9	0	61	9	23
2014	CH	15	33	39	9	4	48	13	54
2014	CH-02	17	29	38	13	4	46	17	24
2014	CH-03	18	35	35	6	6	53	12	17
2011	CH	17	29	25	20	8	46	29	59
2011	CH-02	14	32	21	21	11	46	32	28
2011	CH-03	29	12	29	29	0	41	29	17
2008	CH	16	36	24	20	4	53	24	55
2008	CH-02	12	44	28	12	4	56	16	25
2008	CH-03	31	25	19	19	6	56	25	16

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	27	30	18	15	6	3	59	22	33
2019	CH-02	30	20	30	20	0	0	50	20	10
2019	CH-03	8	54	8	8	15	8	67	25	13
2018	CH	18	31	27	16	4	4	51	21	45
2018	CH-02	20	27	20	27	0	7	50	29	15
2018	CH-03	9	41	27	9	9	5	52	19	22
2017	CH	30	23	21	9	9	8	57	20	53
2017	CH-02	18	36	14	18	9	5	57	29	22
2017	CH-03	35	13	26	4	9	13	55	15	23
2014	CH	22	31	24	13	7	2	55	21	54
2014	CH-02	29	25	25	13	8	0	54	21	24
2014	CH-03	24	35	24	12	6	0	59	18	17
2011	CH	29	24	29	8	3	7	56	13	59
2011	CH-02	36	25	21	4	4	11	68	8	28
2011	CH-03	35	18	24	18	0	6	56	19	17
2008	CH	20	40	15	11	7	7	65	20	55
2008	CH-02	12	52	12	12	4	8	70	17	25
2008	CH-03	38	31	13	6	6	6	73	13	16

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CH	15	42	42	33
2019	CH-02	0	60	40	10
2019	CH-03	23	23	54	13
2018	CH	16	49	36	45
2018	CH-02	0	40	60	15
2018	CH-03	27	50	23	22
2017	CH	19	59	23	53
2017	CH-02	18	64	18	22
2017	CH-03	22	57	22	23
2014	CH	17	48	35	54
2014	CH-02	13	46	42	24
2014	CH-03	24	47	29	17
2011	CH	9	59	33	58
2011	CH-02	4	68	29	28
2011	CH-03	6	50	44	16

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Positive answers (%)	Total responses
2019	CH	45	48	6	94	33
2019	CH-02	50	50	0	100	10
2019	CH-03	23	69	8	92	13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	58	30	6	3	3	91	3	33
2019	CH-02	80	10	0	0	10	100	0	10
2019	CH-03	38	46	15	0	0	85	0	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	18	82	33

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	21	9	6	3	30	9	70	15	33
2019	CH-02	0	40	0	20	0	40	0	67	33	10
2019	CH-03	38	0	15	0	8	31	8	63	13	13
2018	CH	9	18	27	7	2	33	4	43	14	45
2018	CH-02	13	7	27	7	0	33	13	38	13	15
2018	CH-03	5	14	27	5	5	45	0	33	17	22
2017	CH	21	8	17	6	8	32	9	48	23	53
2017	CH-02	18	9	18	9	5	36	5	46	23	22
2017	CH-03	22	9	13	0	13	30	13	54	23	23
2014	CH	7	24	15	2	4	37	11	61	11	54
2014	CH-02	4	13	21	0	4	46	13	40	10	24
2014	CH-03	12	24	6	0	6	41	12	75	13	17

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	30	39	12	6	3	9	77	10	33
2019	CH-02	0	50	20	10	0	20	63	13	10
2019	CH-03	38	38	15	0	8	0	77	8	13
2018	CH	24	38	31	4	0	2	64	5	45
2018	CH-02	27	33	27	13	0	0	60	13	15
2018	CH-03	18	45	32	0	0	5	67	0	22
2017	CH	25	40	21	4	2	9	71	6	53
2017	CH-02	14	64	14	9	0	0	77	9	22
2017	CH-03	30	22	26	0	4	17	63	5	23
2014	CH	19	44	15	6	4	13	72	11	54
2014	CH-02	17	38	13	8	4	21	68	16	24
2014	CH-03	24	41	18	6	6	6	69	13	17
2011	CH	28	41	14	9	3	5	73	13	58
2011	CH-02	26	44	11	4	4	11	79	8	27
2011	CH-03	41	18	24	12	6	0	59	18	17

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	15	12	3	3	36	9	67	11	33
2019	CH-02	0	30	0	10	0	60	0	75	25	10
2019	CH-03	23	0	23	0	8	38	8	43	14	13
2018	CH	11	16	24	2	0	40	7	50	4	45
2018	CH-02	7	27	13	7	0	33	13	63	13	15
2018	CH-03	9	9	27	0	0	50	5	40	0	22
2017	CH	13	25	17	0	4	34	8	65	6	53
2017	CH-02	5	36	14	0	9	32	5	64	14	22
2017	CH-03	17	13	22	0	0	39	9	58	0	23
2014	CH	11	20	22	0	0	35	11	59	0	54
2014	CH-02	13	8	25	0	0	46	8	45	0	24
2014	CH-03	12	41	12	0	0	24	12	82	0	17

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	31	38	16	0	3	13	79	4	32
2019	CH-02	10	50	10	0	0	30	86	0	10
2019	CH-03	23	38	23	0	8	8	67	8	13
2018	CH	20	51	22	2	2	2	73	5	45
2018	CH-02	13	60	20	7	0	0	73	7	15
2018	CH-03	18	50	23	0	5	5	71	5	22
2017	CH	23	38	25	2	0	13	70	2	53
2017	CH-02	9	55	27	5	0	5	67	5	22
2017	CH-03	30	22	26	0	0	22	67	0	23
2014	CH	24	43	19	2	0	13	77	2	54
2014	CH-02	29	33	17	0	0	21	79	0	24
2014	CH-03	18	53	18	6	0	6	75	6	17
2011	CH	36	34	15	5	0	10	77	6	59
2011	CH-02	46	25	11	4	0	14	83	4	28
2011	CH-03	29	24	29	6	0	12	60	7	17

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	6	24	24	21	24	0	30	45	33
2019	CH-02	0	20	20	30	30	0	20	60	10
2019	CH-03	0	38	23	23	15	0	38	38	13
2018	CH	16	26	21	16	21	0	42	37	43
2018	CH-02	14	29	21	14	21	0	43	36	14
2018	CH-03	14	24	19	19	24	0	38	43	21
2017	CH	13	31	17	19	17	2	45	37	52
2017	CH-02	10	33	24	19	14	0	43	33	21
2017	CH-03	22	22	13	17	22	4	45	41	23

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	9	24	39	9	18	33	27	33
2019	CH-02	0	30	40	10	20	30	30	10
2019	CH-03	8	23	38	15	15	31	31	13
2018	CH	2	27	30	18	23	30	41	44
2018	CH-02	0	27	27	27	20	27	47	15
2018	CH-03	0	29	29	10	33	29	43	21
2017	CH	2	36	23	23	17	38	40	53
2017	CH-02	0	36	27	27	9	36	36	22
2017	CH-03	4	35	17	17	26	39	43	23

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	15	42	30	12	0	0	58	12	33
2019	CH-02	20	40	20	20	0	0	60	20	10
2019	CH-03	15	31	38	15	0	0	46	15	13
2018	CH	7	36	39	11	7	0	43	18	44
2018	CH-02	0	47	27	20	7	0	47	27	15
2018	CH-03	10	33	43	5	10	0	43	14	21
2017	CH	8	49	28	9	4	2	58	13	53
2017	CH-02	9	59	18	5	9	0	68	14	22
2017	CH-03	9	39	35	13	0	4	50	14	23

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	9	27	21	18	24	36	42	33
2019	CH-02	0	40	20	30	10	40	40	10
2019	CH-03	15	23	8	15	38	38	54	13
2018	CH	2	16	37	21	23	19	44	43
2018	CH-02	7	7	36	29	21	14	50	14
2018	CH-03	0	14	29	24	33	14	57	21
2017	CH	6	9	32	15	38	15	53	53
2017	CH-02	9	5	36	23	27	14	50	22
2017	CH-03	4	13	17	9	57	17	65	23

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	22	31	19	9	6	3	9	61	18	32
2019	CH-02	10	40	20	20	0	0	10	56	22	10
2019	CH-03	17	25	33	0	17	8	0	45	18	12
2018	CH	23	41	14	7	5	5	7	72	13	44
2018	CH-02	20	47	20	0	0	7	7	77	0	15
2018	CH-03	24	29	14	14	10	5	5	58	26	21
2017	CH	30	30	23	4	4	2	8	67	8	53
2017	CH-02	36	32	27	0	0	0	5	71	0	22
2017	CH-03	22	26	22	9	9	4	9	55	20	23

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	24	27	24	12	9	3	53	22	33
2019	CH-02	20	10	50	10	10	0	30	20	10
2019	CH-03	31	15	23	8	15	8	50	25	13
2018	CH	18	32	32	14	5	0	50	18	44
2018	CH-02	7	33	47	7	7	0	40	13	15
2018	CH-03	19	33	29	14	5	0	52	19	21
2017	CH	11	44	27	10	8	0	56	17	52
2017	CH-02	5	48	29	10	10	0	52	19	21
2017	CH-03	13	43	26	9	9	0	57	17	23

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	42	30	6	0	64	6	33
2019	CH-02	10	50	40	0	0	60	0	10
2019	CH-03	31	23	38	8	0	54	8	13
2018	CH	18	32	50	0	0	50	0	44
2018	CH-02	7	27	67	0	0	33	0	15
2018	CH-03	19	38	43	0	0	57	0	21
2017	CH	22	37	29	10	2	59	12	51
2017	CH-02	10	43	29	19	0	52	19	21
2017	CH-03	36	32	23	5	5	68	9	22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	18	55	15	9	0	3	0	75	9	33
2019	CH-02	20	40	20	10	0	10	0	67	11	10
2019	CH-03	15	62	8	15	0	0	0	77	15	13
2018	CH	9	45	25	11	7	0	2	56	19	44
2018	CH-02	7	33	27	20	13	0	0	40	33	15
2018	CH-03	10	52	19	10	5	0	5	65	15	21
2017	CH	13	42	25	13	6	0	0	56	19	52
2017	CH-02	5	33	29	24	10	0	0	38	33	21
2017	CH-03	22	48	22	4	4	0	0	70	9	23

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	27	48	15	6	3	0	76	9	33
2019	CH-02	30	40	30	0	0	0	70	0	10
2019	CH-03	23	54	8	15	0	0	77	15	13
2018	CH	23	36	30	7	2	2	60	9	44
2018	CH-02	0	47	40	7	7	0	47	13	15
2018	CH-03	29	29	29	10	0	5	60	10	21
2017	CH	19	42	29	6	4	0	62	10	52
2017	CH-02	5	38	38	10	10	0	43	19	21
2017	CH-03	35	43	22	0	0	0	78	0	23

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	36	21	12	9	58	21	33
2019	CH-02	0	40	40	10	10	40	20	10
2019	CH-03	31	31	15	15	8	62	23	13

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	33	33	21	9	0	3	0	69	9	33
2019	CH-02	30	50	10	10	0	0	0	80	10	10
2019	CH-03	23	31	31	8	0	8	0	58	8	13
2018	CH	20	23	34	16	7	0	0	43	23	44
2018	CH-02	7	27	47	7	13	0	0	33	20	15
2018	CH-03	24	14	33	24	5	0	0	38	29	21
2017	CH	13	35	29	12	6	4	2	51	18	52
2017	CH-02	5	33	29	14	10	5	5	42	26	21
2017	CH-03	22	39	22	13	4	0	0	61	17	23

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	41	34	13	9	0	3	77	10	32
2019	CH-02	20	50	20	10	0	0	70	10	10
2019	CH-03	38	38	15	8	0	0	77	8	13
2018	CH	50	32	11	5	2	0	82	7	44
2018	CH-02	33	33	27	7	0	0	67	7	15
2018	CH-03	52	38	5	5	0	0	90	5	21
2017	CH	55	30	8	4	2	2	87	6	53
2017	CH-02	55	32	9	0	5	0	86	5	22
2017	CH-03	52	30	9	9	0	0	83	9	23

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	61	15	3	0	3	18	96	0	33
2019	CH-02	40	20	10	0	0	30	86	0	10
2019	CH-03	62	23	0	0	8	8	100	0	13
2018	CH	70	18	2	2	2	5	95	2	44
2018	CH-02	47	40	0	7	0	7	93	7	15
2018	CH-03	81	10	5	0	5	0	95	0	21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	67	9	12	3	3	0	6	81	6	33
2019	CH-02	40	10	30	0	10	0	10	56	11	10
2019	CH-03	69	8	8	8	0	0	8	83	8	13
2018	CH	73	9	5	2	5	2	5	88	7	44
2018	CH-02	60	27	7	7	0	0	0	87	7	15
2018	CH-03	76	0	5	0	5	5	10	89	6	21
2017	CH	60	19	8	2	2	0	9	87	4	53
2017	CH-02	55	23	5	5	5	0	9	85	10	22
2017	CH-03	65	17	9	0	0	0	9	90	0	23

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	48	21	9	9	6	6	74	16	33
2019	CH-02	30	20	20	10	10	10	56	22	10
2019	CH-03	62	8	0	15	8	8	75	25	13
2018	CH	53	20	18	4	4	0	73	9	45
2018	CH-02	40	27	27	7	0	0	67	7	15
2018	CH-03	55	23	14	5	5	0	77	9	22
2017	CH	53	26	8	0	6	8	86	6	53
2017	CH-02	50	23	9	0	5	14	84	5	22
2017	CH-03	57	30	4	0	4	4	91	5	23

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	47	31	9	6	3	3	81	10	32
2019	CH-03	46	38	0	0	8	8	92	8	13
2018	CH	42	33	9	11	2	2	77	14	45
2018	CH-02	13	40	20	20	7	0	53	27	15
2018	CH-03	55	32	5	5	0	5	90	5	22
2017	CH	53	19	8	9	6	6	76	16	53
2017	CH-02	32	14	14	23	9	9	50	35	22
2017	CH-03	70	22	4	0	0	4	95	0	23

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	39	24	18	3	0	15	75	4	33
2019	CH-02	30	10	30	0	0	30	57	0	10
2019	CH-03	46	31	8	0	0	15	91	0	13
2018	CH	38	24	11	7	4	16	74	13	45
2018	CH-02	53	20	7	0	0	20	92	0	15
2018	CH-03	36	23	14	9	5	14	68	16	22
2017	CH	47	23	4	2	4	21	88	7	53
2017	CH-02	55	9	5	5	0	27	88	6	22
2017	CH-03	48	26	4	0	4	17	89	5	23

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	64	12	6	3	15	89	4	33
2019	CH-02	40	20	10	0	30	86	0	10
2019	CH-03	62	15	0	8	15	91	9	13
2018	CH	76	16	7	0	2	93	0	45
2018	CH-02	67	20	13	0	0	87	0	15
2018	CH-03	73	18	5	0	5	95	0	22
2017	CH	70	6	2	0	23	98	0	53
2017	CH-02	59	9	5	0	27	94	0	22
2017	CH-03	78	4	0	0	17	100	0	23

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	82	9	0	3	0	6	97	3	33
2019	CH-02	50	30	0	10	0	10	89	11	10
2019	CH-03	100	0	0	0	0	0	100	0	13
2018	CH	69	13	4	2	2	9	90	5	45
2018	CH-02	53	20	13	7	7	0	73	13	15
2018	CH-03	77	14	0	0	0	9	100	0	22
2017	CH	75	13	2	2	0	8	96	2	53
2017	CH-02	64	18	5	5	0	9	90	5	22
2017	CH-03	87	9	0	0	0	4	100	0	23

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	52	24	18	3	0	3	78	3	33
2019	CH-02	50	10	20	10	0	10	67	11	10
2019	CH-03	54	38	8	0	0	0	92	0	13
2018	CH	51	24	16	4	0	4	79	5	45
2018	CH-02	47	20	20	13	0	0	67	13	15
2018	CH-03	55	27	9	0	0	9	90	0	22
2017	CH	59	21	13	2	2	4	82	4	53
2017	CH-02	41	32	14	5	5	5	76	10	22
2017	CH-03	74	13	9	0	0	4	91	0	23

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	3	36	45	15	0	39	15	33
2019	CH-02	0	50	30	20	0	50	20	10
2019	CH-03	0	23	54	23	0	23	23	13
2018	CH	0	38	38	20	4	38	24	45
2018	CH-02	0	27	60	13	0	27	13	15
2018	CH-03	0	36	27	27	9	36	36	22
2017	CH	4	30	47	15	4	34	19	53
2017	CH-02	5	27	55	9	5	32	14	22
2017	CH-03	0	26	52	17	4	26	22	23

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	6	27	36	21	9	0	30	33	33
2019	CH-02	10	20	40	20	10	0	30	30	10
2019	CH-03	8	38	38	15	0	0	15	46	13
2018	CH	7	27	44	20	0	2	20	34	45
2018	CH-02	0	27	67	7	0	0	7	27	15
2018	CH-03	14	32	32	18	0	5	19	48	22
2017	CH	9	26	40	21	4	0	24	36	53
2017	CH-02	9	27	50	9	5	0	14	36	22
2017	CH-03	9	26	35	30	0	0	30	35	23

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	33	58	0	3	6	0	0	91	9	33
2019	CH-02	30	50	0	10	10	0	0	80	20	10
2019	CH-03	15	77	0	0	8	0	0	92	8	13
2018	CH	20	53	18	7	0	0	2	75	7	45
2018	CH-02	20	53	27	0	0	0	0	73	0	15
2018	CH-03	14	55	14	14	0	0	5	71	14	22
2017	CH	19	43	19	13	0	6	0	66	14	53
2017	CH-02	9	55	18	18	0	0	0	64	18	22
2017	CH-03	17	30	26	13	0	13	0	55	15	23

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	21	45	15	15	3	0	0	67	18	33
2019	CH-02	20	30	20	30	0	0	0	50	30	10
2019	CH-03	8	62	15	8	8	0	0	69	15	13
2018	CH	16	36	27	18	2	0	2	52	20	45
2018	CH-02	13	27	40	20	0	0	0	40	20	15
2018	CH-03	9	41	23	18	5	0	5	52	24	22
2017	CH	23	28	28	9	8	4	0	53	18	53
2017	CH-02	9	32	36	14	9	0	0	41	23	22
2017	CH-03	26	22	30	4	9	9	0	52	14	23

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	12	88	33
2019	CH-02	20	80	10
2019	CH-03	8	92	13
2017	CH-02	0	100	22
2014	CH	13	87	54

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	12	27	21	21	15	3	13	88	33
2019	CH-02	20	20	10	30	20	0	20	80	10
2019	CH-03	8	31	23	31	0	8	8	92	13
2018	CH	18	25	30	11	16	0	18	82	44
2018	CH-02	27	27	33	0	13	0	27	73	15
2018	CH-03	10	29	29	19	14	0	10	90	21
2017	CH	15	36	21	11	11	6	16	84	53
2017	CH-02	14	27	32	9	9	9	15	85	22
2017	CH-03	22	35	9	17	13	4	23	77	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	39	61	28
2019	CH-03	18	82	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	30	70	27
2019	CH-03	36	64	11
2018	CH	44	56	36
2018	CH-02	64	36	11
2018	CH-03	37	63	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	4	15	19	7	48	4	4	20	60	27
2019	CH-03	0	18	36	0	45	0	0	18	45	11
2018	CH	6	17	25	17	31	6	0	24	50	36
2018	CH-02	9	27	27	9	27	0	0	36	36	11
2018	CH-03	5	11	26	16	37	5	0	17	56	19
2017	CH	10	29	17	14	12	2	17	47	32	42
2017	CH-02	12	41	18	12	0	0	18	64	14	17
2017	CH-03	12	12	18	6	24	6	24	33	42	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	0	7	19	7	56	4	7	8	71	27
2019	CH-03	0	9	27	9	55	0	0	9	64	11
2018	CH	6	6	25	17	39	3	6	12	61	36
2018	CH-02	9	18	18	18	36	0	0	27	55	11
2018	CH-03	5	0	26	16	42	0	11	6	65	19
2017	CH	0	17	17	14	31	5	17	21	58	42
2017	CH-02	0	29	18	12	18	6	18	38	38	17
2017	CH-03	0	6	12	12	47	6	18	8	77	17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	34	22	13	3	13	3	13	67	19	32
2019	CH-02	20	30	20	0	20	0	10	56	22	10
2019	CH-03	31	23	15	8	8	8	8	64	18	13
2018	CH	38	24	11	2	11	2	11	72	15	45
2018	CH-02	33	40	7	0	13	7	0	79	14	15
2018	CH-03	27	18	18	5	9	0	23	59	18	22

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CH

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?