2019 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	47	5	11	3	81	14	1429
2019	Non-supervisor	43	43	4	8	2	86	10	3514
2017	Supervisor	25	50	4	15	6	74	21	1355
2017	Non-supervisor	35	46	5	10	3	81	14	3220
2014	Supervisor	28	49	5	13	5	77	18	1341
2014	Non-supervisor	34	49	5	9	3	83	12	3315
2011	Supervisor	29	48	5	14	4	78	18	1360
2011	Non-supervisor	35	48	5	10	3	83	13	3037
2008	Supervisor	33	49	5	9	4	82	13	1149
2008	Non-supervisor	37	47	5	8	2	84	11	2931

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	22	6	8	4	1	82	12	1425
2019	Non-supervisor	66	19	5	7	2	1	85	9	3503
2017	Supervisor	59	19	7	9	5	1	79	14	1355
2017	Non-supervisor	63	18	6	8	4	1	83	11	3216
2014	Supervisor	59	19	6	9	5	1	79	14	1339
2014	Non-supervisor	63	19	6	8	4	1	82	12	3316
2011	Supervisor	61	18	5	10	4	1	80	15	1357
2011	Non-supervisor	61	18	6	9	5	2	80	14	3038
2008	Supervisor	62	19	5	8	4	1	82	13	1149
2008	Non-supervisor	63	18	5	8	5	2	82	13	2927

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	33	6	8	5	80	14	1431
2019	Non-supervisor	47	33	7	9	4	80	13	3507
2017	Supervisor	47	36	4	7	6	83	12	1354
2017	Non-supervisor	45	36	6	8	4	82	12	3214
2014	Supervisor	47	34	5	9	4	82	13	1339
2014	Non-supervisor	46	36	6	8	4	82	12	3315
2011	Supervisor	46	37	6	7	4	82	11	1359
2011	Non-supervisor	39	41	8	8	4	81	11	3036

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	44	11	9	2	0	0	78	11	1426
2019	Non-supervisor	33	42	12	10	3	0	0	75	13	3502
2018	Supervisor	26	51	10	10	3	0	0	77	13	1291
2018	Non-supervisor	28	46	10	11	4	0	1	75	15	3097
2017	Supervisor	29	43	11	13	4	0	0	72	17	1356
2017	Non-supervisor	30	42	12	11	5	0	0	72	16	3218
2014	Supervisor	29	43	12	11	5	0	0	72	16	1340
2014	Non-supervisor	28	42	12	13	5	0	0	70	18	3315
2011	Supervisor	26	45	13	11	4	0	1	72	15	1359
2011	Non-supervisor	23	42	14	13	6	0	1	66	20	3037
2008	Supervisor	21	44	16	13	5	0	1	65	18	1150
2008	Non-supervisor	22	38	15	15	7	1	1	62	23	2930

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	35	6	3	1	90	4	1421
2019	Non-supervisor	53	34	7	4	2	87	6	3484
2017	Supervisor	55	36	5	3	1	91	4	1351
2017	Non-supervisor	50	36	7	4	2	87	6	3208
2014	Supervisor	54	37	4	4	1	91	5	1336
2014	Non-supervisor	48	38	7	5	2	87	7	3314

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	34	10	9	3	0	0	77	12	1425
2019	Non-supervisor	51	30	9	6	3	1	1	82	8	3508
2018	Supervisor	38	38	10	8	5	0	0	76	13	1291
2018	Non-supervisor	46	34	11	6	3	0	0	81	9	3087
2017	Supervisor	38	35	12	10	5	0	0	73	15	1353
2017	Non-supervisor	46	34	10	6	3	1	1	80	10	3213
2014	Supervisor	33	36	13	11	6	0	0	69	17	1340
2014	Non-supervisor	42	32	12	8	5	1	1	75	13	3313
2011	Supervisor	31	40	12	10	6	0	1	71	17	1360
2011	Non-supervisor	37	38	11	8	4	1	1	76	13	3038

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	42	7	5	2	86	7	1427
2019	Non-supervisor	37	42	10	6	4	80	10	3509
2018	Supervisor	39	44	8	5	3	84	8	1285
2018	Non-supervisor	32	45	11	8	4	78	11	3080
2017	Supervisor	36	47	8	7	3	83	9	1356
2017	Non-supervisor	34	45	10	6	4	79	10	3218
2014	Supervisor	32	47	10	9	3	78	12	1340
2014	Non-supervisor	30	47	11	8	4	76	12	3315
2011	Supervisor	33	45	12	7	4	77	11	1361
2011	Non-supervisor	31	44	11	8	6	75	14	3039
2008	Supervisor	35	42	11	9	3	78	12	1148
2008	Non-supervisor	32	45	11	8	5	76	13	2917

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	39	16	10	4	71	14	1429
2019	Non-supervisor	35	37	12	9	5	73	15	3506
2018	Supervisor	26	39	17	11	7	65	18	1291
2018	Non-supervisor	28	38	16	11	6	67	17	3084
2017	Supervisor	24	40	15	14	7	65	21	1354
2017	Non-supervisor	29	38	14	12	7	67	19	3215
2014	Supervisor	21	39	16	16	8	60	24	1341
2014	Non-supervisor	24	38	16	13	8	63	21	3314
2011	Supervisor	18	38	17	16	10	57	26	1360
2011	Non-supervisor	21	37	17	15	9	59	24	3041

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	44	10	8	3	79	11	1423
2019	Non-supervisor	33	44	11	9	3	77	12	3489
2018	Supervisor	30	45	11	10	3	75	13	1294
2018	Non-supervisor	27	45	13	10	4	72	14	3085
2017	Supervisor	29	45	11	10	4	75	15	1354
2017	Non-supervisor	32	42	12	10	4	74	14	3216

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	38	7	3	2	0	89	4	1423
2019	Non-supervisor	43	40	9	6	2	0	83	8	3500
2018	Supervisor	50	39	6	3	1	0	89	5	1293
2018	Non-supervisor	40	44	9	5	2	0	84	6	3087
2017	Supervisor	44	40	8	5	3	0	84	8	1354
2017	Non-supervisor	39	42	9	6	3	0	82	9	3211
2014	Supervisor	41	41	9	6	2	0	83	9	1340
2014	Non-supervisor	36	42	12	6	3	0	79	10	3313
2011	Supervisor	37	44	10	5	3	1	81	9	1361
2011	Non-supervisor	31	45	13	7	4	1	76	11	3041
2008	Supervisor	39	40	10	7	3	1	80	10	1150
2008	Non-supervisor	34	42	11	8	4	1	76	12	2926

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	40	11	6	4	79	10	1426
2019	Non-supervisor	38	37	12	8	4	75	13	3502
2018	Supervisor	33	42	12	8	5	75	13	1291
2018	Non-supervisor	31	41	13	10	5	72	15	3084
2017	Supervisor	30	42	13	9	5	72	14	1350
2017	Non-supervisor	30	39	14	10	7	70	16	3212

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	33	5	2	1	92	3	1420
2019	Non-supervisor	50	34	10	3	2	85	5	3479
2018	Supervisor	53	37	8	2	1	90	2	1286
2018	Non-supervisor	46	38	10	3	2	85	5	3067
2017	Supervisor	54	37	7	2	0	91	3	1351
2017	Non-supervisor	50	37	8	3	1	87	5	3209
2014	Supervisor	58	32	6	3	1	90	4	1339
2014	Non-supervisor	55	33	8	3	1	88	4	3315
2011	Supervisor	56	34	6	2	1	91	3	1358
2011	Non-supervisor	51	35	9	3	2	86	5	3039

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	43	9	7	3	82	10	1419
2019	Non-supervisor	33	39	13	10	4	72	14	3496
2018	Supervisor	35	46	10	7	3	80	10	1284
2018	Non-supervisor	27	41	14	11	6	69	17	3081
2017	Supervisor	33	47	8	8	4	81	12	1351
2017	Non-supervisor	29	42	13	10	5	72	15	3206
2014	Supervisor	27	47	11	11	4	74	15	1341
2014	Non-supervisor	21	43	15	13	7	65	20	3314
2011	Supervisor	28	47	8	10	7	75	17	1360
2011	Non-supervisor	22	44	16	11	7	66	18	3035

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	38	12	7	4	77	10	1432
2019	Non-supervisor	39	35	13	8	5	74	13	3509
2018	Supervisor	36	39	13	8	3	75	12	1289
2018	Non-supervisor	34	36	15	10	5	71	15	3065
2017	Supervisor	35	38	13	10	5	73	14	1351
2017	Non-supervisor	35	36	14	10	5	72	15	3209
2014	Supervisor	31	38	12	11	7	70	18	1341
2014	Non-supervisor	31	36	15	11	6	68	17	3312

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	43	12	10	3	0	0	75	13	1402
2019	Non-supervisor	34	41	13	8	3	1	1	76	11	3488
2018	Supervisor	28	38	16	12	5	0	1	66	17	1287
2018	Non-supervisor	29	38	16	10	5	0	1	68	16	3074
2017	Supervisor	26	40	15	12	7	0	0	66	19	1351
2017	Non-supervisor	31	38	16	10	4	0	1	70	14	3207
2014	Supervisor	25	39	16	14	5	0	0	64	19	1340
2014	Non-supervisor	28	40	16	9	5	0	1	69	15	3311
2011	Supervisor	27	41	14	13	3	1	0	69	16	1360
2011	Non-supervisor	29	43	14	8	4	1	1	74	12	3034

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	40	8	3	1	88	5	1429
2019	Non-supervisor	45	39	10	4	2	84	7	3511
2018	Supervisor	42	42	10	4	2	84	6	1291
2018	Non-supervisor	40	41	11	5	3	81	8	3085
2017	Supervisor	42	42	8	6	2	84	8	1351
2017	Non-supervisor	41	42	10	5	3	82	8	3209
2014	Supervisor	38	43	11	5	2	81	7	1340
2014	Non-supervisor	39	42	10	5	3	82	8	3311
2011	Supervisor	38	45	8	6	2	84	8	1361
2011	Non-supervisor	38	43	10	5	3	81	8	3039
2008	Supervisor	41	43	9	5	2	84	7	1150
2008	Non-supervisor	39	44	8	6	2	83	9	2926

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	36	23	13	10	0	54	23	1427
2019	Non-supervisor	43	35	13	5	3	0	79	8	3498
2018	Supervisor	16	31	25	15	12	0	47	27	1291
2018	Non-supervisor	39	35	16	6	3	1	75	9	3095
2017	Supervisor	18	33	23	14	12	0	51	26	1355
2017	Non-supervisor	39	38	15	4	2	1	78	7	3220
2014	Supervisor	16	32	25	15	12	0	48	27	1340
2014	Non-supervisor	37	38	16	6	3	1	75	9	3314
2011	Supervisor	17	29	23	17	13	1	47	30	1361
2011	Non-supervisor	32	39	19	6	3	1	72	9	3041
2008	Supervisor	10	26	27	22	16	0	36	38	1151
2008	Non-supervisor	28	38	20	9	5	1	66	14	2926

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	24	44	17	5	0	0	23	33	1429
2019	Non-supervisor	7	21	36	23	11	1	1	34	29	3510
2018	Supervisor	10	28	42	16	3	0	0	19	39	1294
2018	Non-supervisor	8	24	37	21	8	1	1	30	32	3092
2017	Supervisor	11	27	42	15	4	0	1	19	38	1350
2017	Non-supervisor	8	20	38	20	9	1	3	31	30	3199
2014	Supervisor	9	30	42	15	3	0	0	18	40	1339
2014	Non-supervisor	8	25	38	19	7	2	2	26	35	3307
2011	Supervisor	15	37	33	12	2	0	1	14	52	1358
2011	Non-supervisor	12	28	37	15	5	1	2	21	41	3032
2008	Supervisor	16	39	36	7	1	0	0	8	55	1146
2008	Non-supervisor	12	31	35	15	4	1	2	20	44	2919

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	17	35	30	9	1	1	39	25	1429
2019	Non-supervisor	6	14	27	28	20	3	2	50	21	3492
2018	Supervisor	10	22	36	24	7	1	0	31	33	1288
2018	Non-supervisor	8	18	29	26	14	3	2	42	27	3078
2017	Supervisor	12	23	34	22	7	1	2	29	36	1351
2017	Non-supervisor	9	16	29	24	15	4	4	42	26	3193
2014	Supervisor	11	25	33	22	6	1	1	29	37	1339
2014	Non-supervisor	9	20	31	22	11	4	3	35	32	3304
2011	Supervisor	24	32	29	11	3	1	1	14	57	1358
2011	Non-supervisor	18	25	29	16	7	2	3	24	45	3032
2008	Supervisor	28	35	26	8	2	0	1	10	63	1148
2008	Non-supervisor	19	27	28	15	7	2	2	23	48	2923

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	31	30	12	4	0	1	16	54	1427
2019	Non-supervisor	16	23	29	17	9	3	2	28	42	3507
2018	Supervisor	26	31	27	12	3	1	1	15	58	1293
2018	Non-supervisor	19	27	27	15	7	2	2	23	48	3088
2017	Supervisor	27	31	28	9	3	0	1	12	59	1350
2017	Non-supervisor	19	26	30	13	7	2	4	21	47	3203
2014	Supervisor	36	30	23	8	2	0	0	10	67	1340
2014	Non-supervisor	26	27	27	10	6	2	3	17	55	3308
2011	Supervisor	36	31	22	8	2	1	1	10	68	1357
2011	Non-supervisor	24	30	26	10	5	2	4	16	56	3031
2008	Supervisor	43	30	19	5	2	0	1	7	74	1150
2008	Non-supervisor	29	28	23	11	5	2	3	16	59	2917

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	30	36	20	4	0	0	25	39	1417
2019	Non-supervisor	6	13	29	31	19	1	1	51	19	3490
2018	Supervisor	13	27	38	19	3	0	0	22	40	1287
2018	Non-supervisor	7	15	32	30	14	1	1	45	22	3081
2017	Supervisor	13	24	39	18	5	0	1	23	37	1349
2017	Non-supervisor	6	15	31	27	17	1	3	46	22	3186
2014	Supervisor	14	26	36	20	3	0	1	23	41	1336
2014	Non-supervisor	6	18	34	27	12	1	2	41	25	3292
2011	Supervisor	16	28	36	16	3	0	1	20	44	1356
2011	Non-supervisor	9	19	33	26	10	1	3	37	29	3029
2008	Supervisor	20	31	32	13	3	0	0	16	51	1149
2008	Non-supervisor	9	18	33	25	11	1	2	37	29	2917

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	31	31	12	4	0	0	15	53	1429
2019	Non-supervisor	11	17	27	22	17	3	3	41	30	3501
2018	Supervisor	25	32	29	9	3	1	0	12	58	1290
2018	Non-supervisor	14	22	28	20	11	2	3	33	38	3091
2017	Supervisor	29	32	27	9	2	0	1	11	62	1349
2017	Non-supervisor	14	22	28	17	13	2	4	32	38	3202
2014	Supervisor	29	35	25	8	2	0	1	10	65	1340
2014	Non-supervisor	17	25	27	16	9	2	4	27	44	3301
2011	Supervisor	37	34	22	4	2	0	1	6	72	1359
2011	Non-supervisor	20	26	29	14	6	1	4	21	48	3034
2008	Supervisor	31	33	25	8	2	0	1	9	65	1147
2008	Non-supervisor	18	24	28	17	8	1	3	26	44	2918

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	22	31	26	10	0	1	37	32	1425
2019	Non-supervisor	8	14	24	25	21	4	4	50	24	3492
2018	Supervisor	12	23	34	24	7	0	1	31	35	1285
2018	Non-supervisor	10	17	27	24	15	4	3	42	29	3074
2017	Supervisor	13	20	34	23	8	1	2	31	34	1351
2017	Non-supervisor	10	15	25	22	17	4	6	44	28	3198
2014	Supervisor	8	18	33	30	9	1	1	40	27	1339
2014	Non-supervisor	8	14	27	27	15	4	5	46	24	3304
2011	Supervisor	11	22	32	23	8	0	3	32	35	1355
2011	Non-supervisor	10	16	26	24	14	3	6	43	29	3029
2008	Supervisor	20	27	31	15	4	0	2	20	49	1148
2008	Non-supervisor	14	22	26	19	11	4	5	33	39	2923

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	30	33	12	3	1	1	16	51	1423
2019	Non-supervisor	14	21	29	19	12	3	2	33	37	3505
2018	Supervisor	24	32	32	8	3	0	1	11	57	1291
2018	Non-supervisor	16	24	30	15	10	3	2	26	42	3088
2017	Supervisor	27	30	29	8	3	0	1	11	59	1353
2017	Non-supervisor	17	22	30	14	9	3	4	25	42	3201
2014	Supervisor	27	31	29	8	3	1	1	11	60	1340
2014	Non-supervisor	18	23	31	14	7	3	3	22	44	3306

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	25	40	17	6	0	0	23	38	1425
2019	Non-supervisor	8	19	35	22	13	1	1	36	28	3505

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	19	5	5	3	1	87	8	1425
2019	Non-supervisor	70	16	5	4	2	3	88	6	3508
2017	Supervisor	66	19	6	5	3	2	86	8	1355
2017	Non-supervisor	68	17	5	4	2	3	88	7	3219
2014	Supervisor	68	16	6	5	3	2	86	8	1341
2014	Non-supervisor	69	16	5	5	2	3	88	7	3314
2011	Supervisor	64	19	6	6	2	3	85	8	1361
2011	Non-supervisor	64	17	5	6	3	4	85	10	3037
2008	Supervisor	65	16	5	6	3	5	85	9	1150
2008	Non-supervisor	65	15	5	5	4	6	85	10	2926

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	37	15	7	3	2	3	74	11	1426
2019	Non-supervisor	33	27	14	8	4	8	6	70	14	3508
2018	Supervisor	23	44	15	8	5	2	3	71	13	1286
2018	Non-supervisor	24	31	18	9	6	8	5	63	17	3091
2017	Supervisor	29	39	13	9	5	3	2	71	15	1354
2017	Non-supervisor	28	29	14	9	7	7	6	66	18	3217
2014	Supervisor	33	38	13	8	4	2	2	74	12	1340
2014	Non-supervisor	30	29	14	9	6	7	5	67	17	3312

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	32	5	5	2	0	88	7	1427
2019	Non-supervisor	51	29	8	8	4	1	80	11	3510
2018	Supervisor	49	34	8	6	3	0	83	10	1284
2018	Non-supervisor	41	32	10	11	5	1	74	16	3083
2017	Supervisor	48	32	9	6	4	0	81	10	1354
2017	Non-supervisor	44	30	9	9	6	1	75	15	3217
2014	Supervisor	51	31	7	7	3	0	82	10	1341
2014	Non-supervisor	43	32	9	9	6	1	76	15	3314

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	35	5	4	1	90	5	1422
2019	Non-supervisor	60	27	6	5	2	87	7	3500
2018	Supervisor	49	40	6	4	2	88	6	1286
2018	Non-supervisor	52	34	7	5	3	86	7	3092
2017	Supervisor	48	37	8	5	2	85	7	1355
2017	Non-supervisor	51	34	6	6	3	85	9	3216
2014	Supervisor	46	41	7	4	1	87	6	1340
2014	Non-supervisor	48	37	7	5	2	85	8	3310

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	38	6	2	1	0	91	3	1425
2019	Non-supervisor	50	34	8	4	2	1	85	6	3511
2018	Supervisor	46	41	8	3	2	1	87	5	1288
2018	Non-supervisor	41	41	11	4	2	1	82	7	3092

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	27	8	3	1	0	0	88	4	1426
2019	Non-supervisor	48	28	14	5	2	1	3	79	7	3508

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	36	10	7	3	0	0	80	10	1430
2019	Non-supervisor	45	32	11	8	3	1	1	78	11	3513
2018	Supervisor	37	39	12	8	4	0	0	76	12	1286
2018	Non-supervisor	39	36	11	7	5	1	1	77	12	3083
2017	Supervisor	37	39	11	9	3	0	0	76	12	1356
2017	Non-supervisor	41	36	10	8	4	1	1	78	12	3217
2014	Supervisor	34	39	13	9	5	0	0	72	15	1341
2014	Non-supervisor	39	37	10	8	5	1	0	77	13	3313
2011	Supervisor	31	39	12	10	6	0	0	71	17	1359
2011	Non-supervisor	33	38	13	10	6	0	0	71	15	3036
2008	Supervisor	21	40	15	13	10	1	0	61	24	1150
2008	Non-supervisor	29	36	13	12	9	1	1	66	21	2927

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	29	10	6	3	1	0	82	8	1430
2019	Non-supervisor	54	27	9	5	3	2	1	83	7	3507
2018	Supervisor	47	33	10	6	3	1	0	80	10	1284
2018	Non-supervisor	48	30	10	6	3	2	1	80	9	3079
2017	Supervisor	42	37	9	6	3	2	0	81	9	1356
2017	Non-supervisor	48	31	9	6	4	2	0	81	10	3216
2014	Supervisor	42	34	12	7	3	2	0	77	10	1340
2014	Non-supervisor	45	32	11	6	4	2	1	79	10	3311
2011	Supervisor	38	36	12	9	4	1	0	74	13	1360
2011	Non-supervisor	39	34	12	7	5	2	1	75	12	3038
2008	Supervisor	34	34	13	10	7	2	0	70	17	1149
2008	Non-supervisor	38	33	12	9	6	2	1	73	15	2923

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	34	8	6	3	0	0	83	9	1419
2019	Non-supervisor	48	31	10	6	3	1	1	81	9	3498
2018	Supervisor	42	36	10	8	3	0	0	78	11	1280
2018	Non-supervisor	42	34	10	8	5	1	1	77	12	3073
2017	Supervisor	42	39	9	7	4	0	0	80	11	1354
2017	Non-supervisor	44	33	9	8	4	1	0	79	12	3215
2014	Supervisor	39	38	10	8	4	0	0	77	13	1341
2014	Non-supervisor	41	34	11	8	4	1	0	76	13	3314
2011	Supervisor	36	38	10	11	5	0	0	74	16	1360
2011	Non-supervisor	35	37	11	11	6	0	0	72	16	3037
2008	Supervisor	30	38	11	12	9	1	0	68	21	1150
2008	Non-supervisor	33	35	12	11	8	1	0	69	20	2926

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	10	3	2	1	1	94	3	1428
2019	Non-supervisor	82	10	3	1	1	3	95	2	3503
2017	Supervisor	79	13	3	2	2	2	93	4	1355
2017	Non-supervisor	80	11	3	2	1	3	94	3	3212
2014	Supervisor	78	12	3	2	2	3	92	4	1340
2014	Non-supervisor	78	12	3	2	2	3	94	3	3315
2011	Supervisor	77	13	3	2	1	3	93	4	1359
2011	Non-supervisor	76	12	3	2	2	4	92	4	3039
2008	Supervisor	79	9	4	2	1	4	92	3	1149
2008	Non-supervisor	78	9	2	2	3	5	93	5	2927

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	23	6	4	2	1	2	87	7	1425
2019	Non-supervisor	63	19	6	4	3	2	3	86	7	3510
2017	Supervisor	52	28	8	5	3	2	3	83	8	1353
2017	Non-supervisor	53	24	6	5	4	4	4	84	9	3214
2014	Supervisor	46	28	9	6	4	3	5	80	11	1340
2014	Non-supervisor	50	25	7	4	4	4	5	83	9	3313
2011	Supervisor	40	34	9	6	5	2	4	79	12	1358
2011	Non-supervisor	43	28	9	8	6	2	3	76	15	3037

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	23	7	2	2	1	89	4	1431
2019	Non-supervisor	66	21	7	3	2	1	88	5	3512
2018	Supervisor	57	26	9	4	3	1	84	7	1285
2018	Non-supervisor	58	26	8	4	4	1	85	7	3073
2017	Supervisor	58	24	9	4	4	1	84	7	1354
2017	Non-supervisor	60	24	8	3	4	1	85	7	3217

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	29	9	6	3	0	83	8	1429
2019	Non-supervisor	55	28	8	6	3	0	84	9	3515
2018	Supervisor	49	29	11	7	4	0	78	11	1287
2018	Non-supervisor	48	30	10	7	5	0	78	12	3079
2017	Supervisor	51	30	9	6	3	0	81	10	1352
2017	Non-supervisor	53	27	9	6	4	0	81	11	3211
2014	Supervisor	44	33	11	7	4	0	78	11	1338
2014	Non-supervisor	49	29	10	7	4	1	79	11	3315

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	43	18	13	4	2	2	64	18	1428

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	39	16	7	4	5	0	72	12	1419
2019	Non-supervisor	36	30	14	6	4	10	0	74	11	3516
2018	Supervisor	25	37	17	9	6	5	0	66	16	1292
2018	Non-supervisor	29	32	17	8	4	11	0	68	13	3097
2017	Supervisor	25	37	17	9	6	4	0	66	16	1354
2017	Non-supervisor	29	32	15	8	5	11	0	69	14	3219
2014	Supervisor	24	39	16	10	5	6	0	68	16	1338
2014	Non-supervisor	26	32	16	8	6	12	0	65	16	3310
2011	Supervisor	20	32	20	13	9	6	0	55	24	1360
2011	Non-supervisor	18	31	21	11	8	11	1	55	22	3031

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	40	18	11	7	1	0	64	18	1417
2019	Non-supervisor	31	32	16	10	6	4	0	66	17	3506
2018	Supervisor	19	37	19	16	8	1	0	57	24	1289
2018	Non-supervisor	24	32	18	13	8	4	0	59	22	3091
2017	Supervisor	18	37	19	15	10	1	0	56	25	1355
2017	Non-supervisor	23	32	19	13	8	5	0	58	22	3215
2014	Supervisor	18	36	21	16	8	1	0	54	25	1339
2014	Non-supervisor	19	32	20	15	10	4	0	54	25	3309
2011	Supervisor	12	26	21	20	19	2	0	39	40	1360
2011	Non-supervisor	13	26	23	19	15	3	0	42	35	3034
2008	Supervisor	12	28	19	21	19	1	0	40	41	1150
2008	Non-supervisor	16	27	21	17	15	4	1	45	33	2932

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	36	21	17	10	2	0	51	27	1414
2019	Non-supervisor	22	30	18	14	8	8	1	56	24	3509
2018	Supervisor	10	30	24	22	12	2	0	40	36	1286
2018	Non-supervisor	16	29	20	17	10	8	0	49	29	3090
2017	Supervisor	9	33	22	21	13	2	0	43	34	1353
2017	Non-supervisor	16	28	21	16	11	8	0	48	29	3213
2014	Supervisor	9	29	25	22	13	2	0	39	36	1339
2014	Non-supervisor	13	26	23	17	13	8	0	42	33	3308
2011	Supervisor	5	23	20	29	20	3	0	29	50	1359
2011	Non-supervisor	7	25	22	24	14	7	0	35	42	3028
2008	Supervisor	3	21	20	28	26	2	0	25	55	1147
2008	Non-supervisor	8	23	19	24	18	7	1	34	46	2927

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	37	20	19	9	1	0	52	28	1421
2019	Non-supervisor	20	30	18	16	11	5	0	53	28	3510
2018	Supervisor	9	34	21	24	11	0	0	44	35	1291
2018	Non-supervisor	15	30	19	20	12	5	0	47	33	3093
2017	Supervisor	12	37	19	19	12	1	0	49	32	1355
2017	Non-supervisor	16	30	18	18	11	6	1	49	31	3209
2014	Supervisor	9	36	20	22	11	1	0	46	33	1337
2014	Non-supervisor	13	31	20	18	12	5	0	47	32	3308
2011	Supervisor	7	28	18	25	20	2	0	36	46	1358
2011	Non-supervisor	9	29	20	23	16	3	0	39	41	3027
2008	Supervisor	7	31	19	23	18	1	0	39	42	1150
2008	Non-supervisor	11	30	19	23	13	3	0	43	38	2928

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	30	15	5	2	6	1	77	7	1432
2019	Non-supervisor	45	22	11	5	3	12	2	78	9	3514

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	46	19	11	4	0	66	15	1431
2019	Non-supervisor	26	42	17	9	3	2	70	13	3509
2018	Supervisor	14	45	22	14	4	0	60	18	1291
2018	Non-supervisor	22	43	19	10	4	2	66	15	3099
2017	Supervisor	18	43	19	13	6	1	61	19	1353
2017	Non-supervisor	22	43	18	11	4	2	66	15	3209
2014	Supervisor	15	44	18	16	6	1	60	22	1338
2014	Non-supervisor	19	41	21	12	5	3	61	17	3309
2011	Supervisor	10	34	19	21	13	1	45	35	1359
2011	Non-supervisor	13	38	21	16	9	2	53	25	3039

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	34	26	22	8	1	0	43	31	1417
2019	Non-supervisor	17	33	22	16	7	6	0	53	24	3489

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	44	11	6	2	1	1	80	8	1428
2019	Non-supervisor	34	38	13	8	3	2	1	76	11	3505
2018	Supervisor	37	45	10	6	2	1	1	83	8	1290
2018	Non-supervisor	28	42	13	9	4	3	1	73	13	3088
2017	Supervisor	38	40	11	6	3	2	1	80	8	1352
2017	Non-supervisor	33	40	12	8	4	3	1	75	13	3208
2014	Supervisor	46	38	8	5	1	1	1	85	6	1335
2014	Non-supervisor	37	41	10	6	3	3	1	81	9	3307
2011	Supervisor	37	39	9	7	4	2	1	78	12	1359
2011	Non-supervisor	28	40	13	9	5	4	1	72	14	3036
2008	Supervisor	33	37	13	9	6	2	1	72	15	1150
2008	Non-supervisor	25	36	14	12	6	4	1	65	20	2927

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	44	17	5	2	1	76	7	1423
2019	Non-supervisor	36	38	16	4	2	2	77	7	3502
2018	Supervisor	29	45	17	6	2	1	75	8	1284
2018	Non-supervisor	30	41	19	5	2	2	73	8	3083

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	29	20	12	8	7	3	56	22	1430
2019	Non-supervisor	23	26	18	11	8	11	3	57	22	3498
2018	Supervisor	21	30	17	14	9	7	3	56	25	1289
2018	Non-supervisor	18	28	19	13	9	10	2	53	25	3092
2017	Supervisor	18	29	17	15	10	7	4	53	28	1351
2017	Non-supervisor	19	26	16	13	11	12	3	53	29	3211
2014	Supervisor	17	26	17	16	11	9	3	49	31	1336
2014	Non-supervisor	16	25	17	15	13	12	2	48	32	3309
2011	Supervisor	14	23	17	17	15	11	3	43	37	1359
2011	Non-supervisor	12	23	18	17	14	14	3	41	37	3031

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	41	19	14	6	1	0	61	20	1430
2019	Non-supervisor	25	33	18	12	8	4	0	60	21	3506
2018	Supervisor	18	40	18	16	7	1	0	58	23	1291
2018	Non-supervisor	21	34	19	15	9	2	0	57	24	3087
2017	Supervisor	19	41	16	17	7	1	0	60	24	1352
2017	Non-supervisor	23	35	15	13	9	4	1	61	23	3214
2014	Supervisor	19	39	17	17	8	1	0	59	24	1335
2014	Non-supervisor	21	33	17	15	10	3	1	56	26	3308
2011	Supervisor	16	37	18	18	10	1	0	53	28	1359
2011	Non-supervisor	16	34	20	17	12	2	1	51	29	3037
2008	Supervisor	13	38	20	17	11	1	0	51	29	1150
2008	Non-supervisor	14	32	19	18	14	3	1	48	32	2931

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	35	17	13	9	1	1	61	23	1433
2019	Non-supervisor	21	29	15	15	14	4	3	53	31	3513
2018	Supervisor	21	35	15	15	11	1	1	57	27	1289
2018	Non-supervisor	19	29	16	16	16	2	2	50	33	3099
2017	Supervisor	21	32	17	16	13	1	1	54	29	1350
2017	Non-supervisor	17	27	14	17	19	4	4	47	38	3214
2014	Supervisor	19	32	15	18	13	2	2	53	32	1336
2014	Non-supervisor	14	27	15	18	21	3	3	43	41	3308
2011	Supervisor	14	31	15	20	17	1	1	46	38	1359
2011	Non-supervisor	11	23	17	22	23	2	2	36	47	3038
2008	Supervisor	18	36	13	15	15	1	1	55	31	1148
2008	Non-supervisor	14	31	13	18	20	2	2	47	39	2926

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	31	16	5	3	0	2	76	8	1431
2019	Non-supervisor	52	24	11	5	3	1	4	81	8	3509

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	14	9	5	6	1	10	78	12	1430
2019	Non-supervisor	54	14	9	5	5	2	11	79	11	3508

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	27	13	4	2	1	2	80	6	1428
2019	Non-supervisor	44	25	15	6	3	2	4	74	10	3502

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	25	14	6	3	3	4	76	9	1419
2019	Non-supervisor	41	22	15	7	5	4	5	70	14	3497

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	17	13	9	9	2	4	66	20	1428
2019	Non-supervisor	42	16	13	10	10	3	5	63	22	3498

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	77	10	4	2	2	1	4	92	4	1427
2019	Non-supervisor	68	15	7	2	2	2	4	88	4	3502

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	7	4	2	2	2	3	93	3	1424
2019	Non-supervisor	77	8	4	2	2	4	4	92	4	3493

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	84	4	2	0	1	1	8	97	1	1426
2019	Non-supervisor	78	7	3	1	1	2	8	94	2	3504

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	47	19	8	3	2	0	70	11	1427
2019	Non-supervisor	21	42	19	9	4	5	0	67	14	3509
2018	Supervisor	21	43	22	9	3	2	0	65	12	1291
2018	Non-supervisor	19	39	22	10	5	4	0	61	16	3090
2017	Supervisor	18	45	20	11	4	2	0	64	15	1354
2017	Non-supervisor	19	39	21	11	5	4	1	61	17	3212

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	45	12	5	2	1	0	82	7	1421
2019	Non-supervisor	40	39	12	4	2	2	0	81	7	3503
2018	Supervisor	39	42	12	4	1	1	0	82	6	1286
2018	Non-supervisor	40	40	11	5	2	2	0	82	7	3084
2017	Supervisor	33	47	12	5	2	2	0	81	7	1353
2017	Non-supervisor	38	41	11	5	2	3	0	81	7	3211
2014	Supervisor	37	42	12	4	1	3	0	82	6	1336
2014	Non-supervisor	37	40	12	4	2	3	0	80	7	3306
2011	Supervisor	25	44	17	7	3	4	1	72	11	1359
2011	Non-supervisor	24	42	18	8	4	5	0	69	12	3029

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	37	13	3	1	2	0	82	5	1425
2019	Non-supervisor	45	33	12	3	2	4	0	82	5	3503
2018	Supervisor	36	42	14	4	2	3	0	80	5	1285
2018	Non-supervisor	38	35	15	4	2	6	0	79	6	3087
2017	Supervisor	33	42	15	4	2	3	0	78	6	1352
2017	Non-supervisor	34	36	15	5	2	7	1	76	8	3215
2014	Supervisor	37	38	14	3	1	6	0	80	5	1333
2014	Non-supervisor	39	35	14	3	2	7	0	79	5	3308

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	36	8	3	2	0	87	5	1430
2019	Non-supervisor	55	32	8	4	2	0	87	5	3504
2018	Supervisor	45	41	7	4	2	0	87	6	1287
2018	Non-supervisor	47	38	9	3	2	0	86	6	3084
2017	Supervisor	40	43	9	5	2	0	83	8	1353
2017	Non-supervisor	46	38	9	5	3	1	84	7	3216
2014	Supervisor	45	39	8	4	2	0	85	7	1335
2014	Non-supervisor	43	38	11	5	2	1	82	7	3304
2011	Supervisor	29	43	16	8	4	1	72	12	1357
2011	Non-supervisor	30	41	15	8	5	1	72	12	3033
2008	Supervisor	24	43	16	11	6	0	67	17	1150
2008	Non-supervisor	30	39	16	9	5	1	70	14	2929

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	37	13	5	3	0	79	8	1426
2019	Non-supervisor	45	33	13	5	3	1	79	9	3505
2018	Supervisor	36	36	17	7	3	0	72	10	1290
2018	Non-supervisor	38	35	16	7	3	1	74	10	3081
2017	Supervisor	30	40	16	8	5	0	71	13	1352
2017	Non-supervisor	36	36	16	8	4	1	72	12	3215
2014	Supervisor	23	41	18	13	5	0	64	18	1336
2014	Non-supervisor	29	37	17	11	5	1	66	16	3309
2011	Supervisor	17	30	24	18	10	1	48	28	1358
2011	Non-supervisor	20	34	21	14	9	1	55	24	3033

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	40	13	6	3	0	79	9	1423
2019	Non-supervisor	43	35	12	7	3	0	78	10	3484
2018	Supervisor	31	41	16	9	3	0	72	11	1288
2018	Non-supervisor	36	38	15	7	3	1	75	11	3069
2017	Supervisor	28	43	14	10	5	0	71	15	1350
2017	Non-supervisor	34	39	14	9	4	0	73	13	3210
2014	Supervisor	22	41	19	14	5	0	62	19	1335
2014	Non-supervisor	27	38	17	13	5	0	65	17	3307
2011	Supervisor	15	34	20	20	10	0	49	30	1359
2011	Non-supervisor	19	36	20	15	9	1	56	24	3029
2008	Supervisor	15	38	19	18	10	0	53	28	1150
2008	Non-supervisor	20	39	17	16	7	0	60	23	2929

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	28	17	7	4	2	1	71	12	1431
2019	Non-supervisor	39	26	17	8	5	3	1	68	14	3515
2018	Supervisor	36	28	20	9	5	2	0	65	15	1288
2018	Non-supervisor	33	30	18	10	5	4	1	65	16	3087
2017	Supervisor	33	29	18	9	6	3	1	65	16	1351
2017	Non-supervisor	33	28	18	9	6	5	1	65	16	3211
2014	Supervisor	27	31	19	11	7	4	1	61	19	1336
2014	Non-supervisor	29	27	19	12	7	5	1	60	20	3307
2011	Supervisor	25	29	19	13	8	5	1	57	22	1360
2011	Non-supervisor	27	26	18	13	9	5	1	57	23	3031
2008	Supervisor	21	32	19	14	8	4	1	56	23	1148
2008	Non-supervisor	24	31	17	13	8	5	1	59	23	2928

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	25	44	31	1434
2019	Non-supervisor	29	36	35	3514
2018	Supervisor	27	43	30	1295
2018	Non-supervisor	28	39	34	3103
2017	Supervisor	27	42	31	1354
2017	Non-supervisor	27	40	34	3217
2014	Supervisor	26	42	32	1336
2014	Non-supervisor	26	41	33	3307
2011	Supervisor	27	41	32	1360
2011	Non-supervisor	25	43	32	3037

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	25	34	32	4	0	5	375
2019	Non-supervisor	12	26	22	5	31	5	996
2018	Supervisor	21	35	31	5	1	7	360
2018	Non-supervisor	12	30	24	5	23	6	881
2017	Supervisor	24	30	36	7	1	3	368
2017	Non-supervisor	13	25	25	6	25	6	837
2014	Supervisor	19	31	35	10	9999	6	363
2014	Non-supervisor	12	28	30	11	9999	20	874
2011	Supervisor	23	22	40	10	9999	5	369
2011	Non-supervisor	13	23	38	9	9999	16	781

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	47	5	3	0	0	3	92	4	1427
2019	Non-supervisor	31	47	9	7	2	1	2	81	10	3508

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	29	6	2	1	1	3	91	3	1431
2019	Non-supervisor	56	27	7	2	1	6	2	89	3	3511

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	1430
2019	Non-supervisor	9	91	3507
2018	Supervisor	11	89	1291
2018	Non-supervisor	10	90	3090

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	142
2019	Non-supervisor	48	52	318
2018	Supervisor	35	65	140
2018	Non-supervisor	51	49	325

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	59	41	142
2019	Non-supervisor	61	39	318
2018	Supervisor	56	44	140
2018	Non-supervisor	67	33	325

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	24	76	142
2019	Non-supervisor	3	97	318
2018	Supervisor	27	73	140
2018	Non-supervisor	2	98	325

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	142
2019	Non-supervisor	6	94	318
2018	Supervisor	6	94	140
2018	Non-supervisor	4	96	325

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	142
2019	Non-supervisor	4	96	318

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	142
2019	Non-supervisor	3	97	318
2018	Supervisor	5	95	140
2018	Non-supervisor	4	96	325

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	141
2019	Non-supervisor	31	69	314
2018	Supervisor	44	56	140
2018	Non-supervisor	38	62	325

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	141
2019	Non-supervisor	42	58	314
2018	Supervisor	40	60	140
2018	Non-supervisor	47	53	325

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	48	52	141
2019	Non-supervisor	50	50	314
2018	Supervisor	42	58	140
2018	Non-supervisor	48	52	325

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	141
2019	Non-supervisor	39	61	314
2018	Supervisor	33	67	140
2018	Non-supervisor	41	59	325

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	141
2019	Non-supervisor	35	65	314
2018	Supervisor	36	64	140
2018	Non-supervisor	36	64	325

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	53	47	141
2019	Non-supervisor	51	49	314
2018	Supervisor	52	48	140
2018	Non-supervisor	54	46	325

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	141
2019	Non-supervisor	28	72	314
2018	Supervisor	39	61	140
2018	Non-supervisor	30	70	325

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	141
2019	Non-supervisor	6	94	314
2018	Supervisor	13	87	140
2018	Non-supervisor	12	88	325

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	141
2019	Non-supervisor	44	56	314
2018	Supervisor	33	67	140
2018	Non-supervisor	45	55	325

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	141
2019	Non-supervisor	20	80	314
2018	Supervisor	30	70	140
2018	Non-supervisor	20	80	325

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	141
2019	Non-supervisor	16	84	314
2018	Supervisor	15	85	140
2018	Non-supervisor	13	87	325

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	54	46	141
2019	Non-supervisor	56	44	313
2018	Supervisor	57	43	140
2018	Non-supervisor	53	47	326

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	37	63	141
2019	Non-supervisor	27	73	313
2018	Supervisor	32	68	140
2018	Non-supervisor	27	73	326

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	141
2019	Non-supervisor	11	89	313
2018	Supervisor	19	81	140
2018	Non-supervisor	8	92	326

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	141
2019	Non-supervisor	23	77	313
2018	Supervisor	14	86	140
2018	Non-supervisor	22	78	326

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	141
2019	Non-supervisor	13	87	313
2018	Supervisor	11	89	140
2018	Non-supervisor	10	90	326

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	141
2019	Non-supervisor	12	88	313
2018	Supervisor	10	90	140
2018	Non-supervisor	13	87	326

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	141
2019	Non-supervisor	12	88	313
2018	Supervisor	16	84	140
2018	Non-supervisor	9	91	326

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	24	76	141
2019	Non-supervisor	24	76	313
2018	Supervisor	25	75	140
2018	Non-supervisor	26	74	326

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	1429
2019	Non-supervisor	11	89	3504

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	20	19	6	4	27	8	56	15	1430
2019	Non-supervisor	16	15	16	5	4	34	11	56	16	3508
2018	Supervisor	14	23	19	7	4	27	6	54	17	1282
2018	Non-supervisor	14	15	20	5	4	34	7	49	16	3093
2017	Supervisor	15	22	20	5	5	25	8	56	15	1356
2017	Non-supervisor	14	15	17	5	5	33	10	51	19	3214
2014	Supervisor	14	24	17	5	4	30	6	59	14	1335
2014	Non-supervisor	11	14	18	6	4	36	10	48	19	3308

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	39	15	4	3	6	0	77	8	1433
2019	Non-supervisor	35	31	15	4	3	11	1	75	8	3513
2018	Supervisor	28	40	19	5	3	5	0	72	8	1288
2018	Non-supervisor	27	34	19	5	3	11	1	69	9	3091
2017	Supervisor	28	38	18	5	3	8	1	72	9	1352
2017	Non-supervisor	27	34	17	5	4	12	2	70	10	3216
2014	Supervisor	24	39	19	5	3	10	1	70	9	1335
2014	Non-supervisor	23	30	19	5	3	18	2	66	11	3305
2011	Supervisor	26	41	19	6	3	5	0	70	10	1354
2011	Non-supervisor	25	38	18	6	4	9	0	69	11	3028

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	1424
2019	Non-supervisor	5	95	3507
2018	Supervisor	4	96	1291
2018	Non-supervisor	5	95	3091

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	62
2019	Non-supervisor	43	57	173
2018	Supervisor	39	61	57
2018	Non-supervisor	33	67	174

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	83	17	62
2019	Non-supervisor	83	17	173
2018	Supervisor	83	17	57
2018	Non-supervisor	83	17	174

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	62
2019	Non-supervisor	100	173
2018	Supervisor	100	57
2018	Non-supervisor	100	174

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	62
2019	Non-supervisor	9	91	173

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	29	71	62
2019	Non-supervisor	24	76	172
2018	Supervisor	15	85	57
2018	Non-supervisor	19	81	175

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	62
2019	Non-supervisor	24	76	172
2018	Supervisor	15	85	57
2018	Non-supervisor	21	79	175

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	62
2019	Non-supervisor	16	84	172

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	62
2019	Non-supervisor	26	74	172
2018	Supervisor	34	66	57
2018	Non-supervisor	27	73	175

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	62
2019	Non-supervisor	31	69	172
2018	Supervisor	41	59	57
2018	Non-supervisor	24	76	175

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	62
2019	Non-supervisor	17	83	172
2018	Supervisor	15	85	57
2018	Non-supervisor	18	82	175

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	62
2019	Non-supervisor	18	82	172
2018	Supervisor	14	86	57
2018	Non-supervisor	12	88	175

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	62
2019	Non-supervisor	22	78	172
2018	Supervisor	15	85	57
2018	Non-supervisor	21	79	175

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	61
2019	Non-supervisor	33	67	172
2018	Supervisor	42	58	57
2018	Non-supervisor	30	70	175

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	61
2019	Non-supervisor	17	83	172
2018	Supervisor	23	77	57
2018	Non-supervisor	15	85	175

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	61
2019	Non-supervisor	18	82	172
2018	Supervisor	20	80	57
2018	Non-supervisor	15	85	175

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	61
2019	Non-supervisor	10	90	172

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	46	54	61
2019	Non-supervisor	43	57	172
2018	Supervisor	46	54	57
2018	Non-supervisor	49	51	175

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	1428
2019	Non-supervisor	5	95	3510

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	18	18	3	2	33	7	61	9	1429
2019	Non-supervisor	17	14	17	3	2	38	10	59	9	3503
2018	Supervisor	16	19	21	3	2	32	6	58	8	1287
2018	Non-supervisor	15	14	22	3	2	37	7	52	9	3092
2017	Supervisor	15	19	19	2	2	34	9	59	8	1352
2017	Non-supervisor	14	14	18	3	2	40	9	55	9	3212
2014	Supervisor	15	20	17	2	1	38	7	63	7	1334
2014	Non-supervisor	12	13	18	3	2	43	10	52	10	3307

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	37	15	4	2	7	1	78	6	1430
2019	Non-supervisor	36	30	14	3	2	13	2	78	5	3512
2018	Supervisor	30	38	18	4	2	8	1	74	6	1289
2018	Non-supervisor	28	33	19	3	2	14	1	72	6	3085
2017	Supervisor	28	36	17	3	2	12	1	75	5	1353
2017	Non-supervisor	28	32	17	3	2	16	2	73	6	3213
2014	Supervisor	27	36	16	4	1	15	1	75	6	1335
2014	Non-supervisor	25	29	17	3	2	22	2	71	7	3305
2011	Supervisor	32	40	14	3	1	8	0	79	5	1359
2011	Non-supervisor	28	38	16	4	2	12	0	75	7	3035

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	30	22	14	15	1	49	29	1432
2019	Non-supervisor	20	30	22	13	14	1	50	27	3514
2018	Supervisor	14	24	25	17	19	1	38	37	1290
2018	Non-supervisor	16	25	23	14	20	1	42	34	3097
2017	Supervisor	14	24	20	17	23	2	39	41	1353
2017	Non-supervisor	15	24	21	16	22	2	40	39	3213

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	6	24	31	23	16	0	30	39	1430
2019	Non-supervisor	22	32	26	12	7	1	55	19	3511
2018	Supervisor	4	20	31	26	19	0	24	45	1287
2018	Non-supervisor	16	29	30	16	8	0	46	24	3087
2017	Supervisor	5	19	31	24	20	0	24	44	1351
2017	Non-supervisor	17	31	28	14	8	1	49	22	3212

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	31	29	18	10	0	43	27	1426
2019	Non-supervisor	33	33	19	9	5	1	67	14	3495
2018	Supervisor	8	29	31	19	13	1	37	32	1284
2018	Non-supervisor	23	34	23	12	6	1	58	18	3083
2017	Supervisor	9	31	28	19	13	1	40	32	1354
2017	Non-supervisor	27	33	20	10	7	2	62	17	3208

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	22	27	23	19	0	0	30	42	1425
2019	Non-supervisor	28	25	22	13	10	1	1	54	24	3491
2018	Supervisor	6	17	30	24	22	0	1	23	46	1283
2018	Non-supervisor	19	26	25	17	12	1	1	46	29	3080
2017	Supervisor	6	18	27	26	22	0	1	24	49	1353
2017	Non-supervisor	20	25	23	15	13	1	2	47	29	3217

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	33	20	10	8	0	3	60	19	1429
2019	Non-supervisor	52	26	10	4	3	1	5	82	7	3494
2018	Supervisor	24	30	22	13	9	0	2	56	22	1286
2018	Non-supervisor	44	27	13	6	3	1	5	76	10	3085
2017	Supervisor	20	35	21	11	8	0	5	58	21	1352
2017	Non-supervisor	43	28	12	5	3	1	8	78	8	3213

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	32	26	14	9	0	51	23	1429
2019	Non-supervisor	34	30	20	9	6	1	65	15	3502
2018	Supervisor	14	31	28	15	12	0	45	27	1292
2018	Non-supervisor	29	30	22	11	7	1	59	18	3093
2017	Supervisor	17	34	26	13	10	1	50	23	1351
2017	Non-supervisor	29	32	21	11	6	1	61	17	3203

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	43	23	9	5	0	0	63	14	1430
2019	Non-supervisor	31	35	19	9	5	1	1	67	13	3504
2018	Supervisor	15	37	30	11	6	0	0	53	17	1283
2018	Non-supervisor	24	35	24	10	5	1	1	61	15	3077
2017	Supervisor	18	35	28	12	6	0	1	54	18	1351
2017	Non-supervisor	27	32	23	10	5	1	2	61	16	3198

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	36	29	12	6	0	0	53	18	1427
2019	Non-supervisor	28	35	20	10	5	1	1	64	15	3502
2018	Supervisor	10	35	28	17	9	0	0	46	26	1286
2018	Non-supervisor	21	35	24	12	6	1	1	57	18	3073
2017	Supervisor	13	34	27	18	9	0	0	47	27	1352
2017	Non-supervisor	24	34	23	11	6	1	2	59	17	3200

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	35	22	10	7	0	0	61	17	1423
2019	Non-supervisor	30	32	21	10	5	0	1	64	15	3496
2018	Supervisor	18	35	26	13	7	0	1	53	20	1284
2018	Non-supervisor	25	32	23	12	6	0	1	58	19	3077
2017	Supervisor	21	35	24	13	7	0	1	56	20	1352
2017	Non-supervisor	27	32	21	11	6	1	2	61	18	3206

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	32	16	6	4	0	0	74	10	1424
2019	Non-supervisor	47	26	13	7	5	1	1	74	12	3492

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	33	24	12	6	0	0	58	18	1418
2019	Non-supervisor	36	34	17	7	4	0	1	71	11	3484
2018	Supervisor	18	31	27	14	8	0	0	50	22	1278
2018	Non-supervisor	28	34	23	9	5	0	1	63	14	3063
2017	Supervisor	19	33	25	13	7	0	1	54	21	1351
2017	Non-supervisor	29	35	20	8	5	1	2	66	13	3202

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	26	12	4	4	1	80	8	1422
2019	Non-supervisor	54	25	11	5	3	1	80	8	3489
2018	Supervisor	51	29	12	5	3	1	80	8	1278
2018	Non-supervisor	50	27	13	5	3	2	79	8	3071
2017	Supervisor	57	26	10	3	2	1	84	5	1352
2017	Non-supervisor	55	25	12	4	2	2	82	6	3213

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	10	3	1	1	1	6	94	2	1427
2019	Non-supervisor	74	12	4	2	1	1	7	93	3	3492
2018	Supervisor	75	14	5	1	1	0	5	93	2	1281
2018	Non-supervisor	69	16	5	2	2	1	5	90	4	3074

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	77	11	4	2	3	1	2	90	5	1424
2019	Non-supervisor	77	10	4	2	3	1	3	90	6	3503
2018	Supervisor	76	11	4	2	3	0	3	91	5	1285
2018	Non-supervisor	72	12	5	2	3	1	4	89	6	3070
2017	Supervisor	77	11	4	3	2	0	2	91	5	1353
2017	Non-supervisor	74	12	5	3	3	1	4	89	6	3214

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	31	9	3	2	1	85	5	1421
2019	Non-supervisor	61	24	8	3	2	2	86	5	3491
2018	Supervisor	53	31	11	3	2	1	84	5	1293
2018	Non-supervisor	56	26	10	4	2	1	84	6	3091
2017	Supervisor	52	33	9	2	2	1	86	4	1353
2017	Non-supervisor	57	26	9	3	2	2	85	5	3205

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	23	10	4	4	1	82	8	1421
2019	Non-supervisor	64	18	8	4	4	2	84	8	3488
2018	Supervisor	52	23	13	6	4	1	76	10	1292
2018	Non-supervisor	55	22	11	5	5	1	78	11	3082
2017	Supervisor	57	22	10	5	4	1	81	9	1353
2017	Non-supervisor	59	20	9	6	4	3	81	10	3211

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	34	14	4	2	1	79	6	1421
2019	Non-supervisor	66	5	2	1	0	26	97	1	3480
2018	Supervisor	43	32	15	6	3	1	75	9	1292
2018	Non-supervisor	58	6	2	1	0	32	96	1	3074
2017	Supervisor	47	32	12	6	2	1	79	8	1351
2017	Non-supervisor	59	6	2	1	0	32	96	1	3205

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	68	22	6	1	1	2	92	2	1426
2019	Non-supervisor	73	14	5	1	1	6	93	2	3487
2018	Supervisor	64	24	6	2	1	2	90	3	1284
2018	Non-supervisor	67	18	7	1	1	6	90	2	3074
2017	Supervisor	66	22	6	2	1	3	91	3	1349
2017	Non-supervisor	68	17	5	2	1	8	92	3	3190

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	12	3	1	1	0	2	95	2	1428
2019	Non-supervisor	66	16	6	3	4	1	3	86	8	3498
2018	Supervisor	79	14	3	2	1	0	2	95	3	1292
2018	Non-supervisor	65	16	7	4	4	1	3	84	9	3084
2017	Supervisor	78	13	4	1	1	0	2	93	2	1354
2017	Non-supervisor	61	17	7	5	5	1	4	83	10	3213

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	30	12	2	1	1	84	4	1424
2019	Non-supervisor	50	28	13	4	2	2	80	6	3496
2018	Supervisor	48	30	15	4	2	1	79	5	1293
2018	Non-supervisor	44	31	17	4	2	2	76	7	3085
2017	Supervisor	53	30	10	4	2	2	84	5	1353
2017	Non-supervisor	46	31	13	4	2	2	80	7	3206

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	31	40	17	4	39	21	1432
2019	Non-supervisor	19	38	30	10	2	57	12	3513
2018	Supervisor	5	27	41	21	6	32	28	1291
2018	Non-supervisor	13	36	37	12	3	48	15	3091
2017	Supervisor	4	24	45	19	8	28	27	1354
2017	Non-supervisor	11	35	38	11	4	46	16	3215

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	23	42	20	5	25	32	1422
2019	Non-supervisor	6	14	38	28	13	41	21	3498
2018	Supervisor	11	25	41	18	5	23	36	1282
2018	Non-supervisor	6	18	39	26	11	37	24	3074
2017	Supervisor	9	26	43	18	4	22	35	1351
2017	Non-supervisor	5	17	40	26	11	38	22	3211

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	48	12	3	2	0	83	5	1426
2019	Non-supervisor	35	41	12	6	2	3	79	8	3494
2018	Supervisor	33	48	12	5	2	1	81	6	1292
2018	Non-supervisor	30	43	15	6	2	3	76	9	3094
2017	Supervisor	22	46	17	8	4	2	70	12	1354
2017	Non-supervisor	21	43	17	9	4	6	68	14	3216

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	45	17	10	5	1	68	15	1432
2019	Non-supervisor	31	37	16	9	5	2	69	15	3509
2018	Supervisor	22	40	19	13	5	1	62	19	1294
2018	Non-supervisor	26	37	18	11	5	2	65	17	3091
2017	Supervisor	15	42	19	16	7	1	58	23	1355
2017	Non-supervisor	20	41	16	13	7	3	63	21	3212

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	1428
2019	Non-supervisor	13	87	3510
2017	Supervisor	11	89	1349
2017	Non-supervisor	15	85	3215
2014	Supervisor	11	89	1333
2014	Non-supervisor	15	85	3294

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	87	13	152
2019	Non-supervisor	86	14	449
2017	Supervisor	71	29	146
2017	Non-supervisor	76	24	493
2014	Supervisor	75	25	144
2014	Non-supervisor	83	17	480

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	26	1	7	4	1	1	88	10	131
2019	Non-supervisor	50	35	7	6	2	0	0	85	8	388
2017	Supervisor	63	27	2	5	2	2	0	91	6	103
2017	Non-supervisor	51	37	5	4	1	1	1	89	6	377
2014	Supervisor	63	23	6	9	0	0	0	85	9	108
2014	Non-supervisor	58	28	5	4	4	0	0	87	8	397

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	33	25	13	11	2	0	16	84	1429
2019	Non-supervisor	22	32	22	11	10	2	1	22	78	3507
2018	Supervisor	18	29	24	13	13	2	1	19	81	1292
2018	Non-supervisor	23	25	23	14	13	2	1	23	77	3097
2017	Supervisor	21	28	22	12	13	3	0	21	79	1355
2017	Non-supervisor	22	23	21	14	15	4	1	24	76	3218

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	55	45	1173
2019	Non-supervisor	59	41	2654

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	1156
2019	Non-supervisor	42	58	2631
2018	Supervisor	26	74	1017
2018	Non-supervisor	31	69	2272

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	23	20	20	22	1	6	34	45	1153
2019	Non-supervisor	13	24	18	18	19	2	7	40	40	2627
2018	Supervisor	7	20	20	22	25	1	5	29	50	1020
2018	Non-supervisor	9	21	17	22	24	2	5	33	49	2283
2017	Supervisor	6	17	17	22	29	2	7	26	56	1020
2017	Non-supervisor	9	22	15	19	25	2	7	34	49	2337

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	4	11	19	22	37	2	6	16	64	1152
2019	Non-supervisor	6	17	16	21	32	2	6	24	58	2633
2018	Supervisor	1	8	15	20	49	2	4	10	74	1020
2018	Non-supervisor	3	10	15	21	44	2	4	14	70	2282
2017	Supervisor	1	5	11	18	55	2	8	6	81	1018
2017	Non-supervisor	2	8	10	18	54	3	6	11	78	2337

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	20	14	9	9	1	5	66	19	1414
2019	Non-supervisor	41	19	14	8	8	1	9	66	18	3492
2018	Supervisor	42	19	14	9	8	1	7	66	19	1288
2018	Non-supervisor	38	19	13	9	10	1	10	64	21	3089

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment