2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	38	44	5	10	3	82	13	181754
2019	Innovation, Science and Economic Development Canada	44	42	4	8	3	86	10	3809
2017	Public Service	32	47	5	11	5	79	16	174344
2017	Innovation, Science and Economic Development Canada	39	45	5	9	3	84	11	3585
2014	Public Service	32	47	5	11	5	78	16	181951
2014	Innovation, Science and Economic Development Canada	36	44	6	10	3	81	13	3588
2011	Public Service	36	46	4	10	4	82	14	200936
2011	Innovation, Science and Economic Development Canada	41	43	5	8	3	85	11	3987
2008	Public Service	36	46	4	9	4	82	13	169250
2008	Innovation, Science and Economic Development Canada	42	42	5	8	2	85	10	3658

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	67	19	5	5	3	1	87	8	181425
2019	Innovation, Science and Economic Development Canada	64	21	6	6	3	1	85	9	3805
2017	Public Service	66	19	5	6	3	1	86	9	174221
2017	Innovation, Science and Economic Development Canada	61	22	6	7	3	1	84	10	3579
2014	Public Service	64	20	5	6	3	1	85	9	181861
2014	Innovation, Science and Economic Development Canada	56	24	7	8	4	1	81	11	3590
2011	Public Service	66	18	5	6	3	2	86	9	200811
2011	Innovation, Science and Economic Development Canada	59	20	6	10	4	1	81	14	3983
2008	Public Service	67	18	5	6	3	1	86	9	169106
2008	Innovation, Science and Economic Development Canada	58	21	7	10	4	1	79	14	3657

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	43	35	7	10	5	78	15	181461
2019	Innovation, Science and Economic Development Canada	47	33	7	9	5	80	14	3803
2017	Public Service	39	36	7	11	7	75	18	174178
2017	Innovation, Science and Economic Development Canada	46	33	7	9	5	79	14	3583
2014	Public Service	40	35	7	11	7	75	18	181828
2014	Innovation, Science and Economic Development Canada	47	33	7	8	4	81	13	3583
2011	Public Service	39	37	8	10	6	77	15	199738
2011	Innovation, Science and Economic Development Canada	46	36	8	7	3	82	10	3952

Question 4. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	29	40	12	13	6	0	69	19	181032
2019	Innovation, Science and Economic Development Canada	32	40	12	11	4	1	72	16	3784
2018	Public Service	25	45	10	14	6	1	70	20	161510
2018	Innovation, Science and Economic Development Canada	31	44	11	10	4	1	75	14	3459
2017	Public Service	26	40	12	14	8	0	66	23	174231
2017	Innovation, Science and Economic Development Canada	33	38	11	11	5	0	72	16	3584
2014	Public Service	24	39	12	16	9	0	63	25	181873
2014	Innovation, Science and Economic Development Canada	33	39	11	11	5	1	73	16	3588
2011	Public Service	27	41	12	12	6	1	69	19	200240
2011	Innovation, Science and Economic Development Canada	32	41	13	9	4	1	74	13	3972
2008	Public Service	25	42	13	13	7	1	68	20	168332
2008	Innovation, Science and Economic Development Canada	30	43	13	9	3	1	74	13	3632

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	45	35	9	7	3	0	0	81	10	180486
2019	Innovation, Science and Economic Development Canada	52	33	8	5	2	0	1	85	7	3786
2017	Public Service	44	37	8	7	3	0	0	82	10	173739
2017	Innovation, Science and Economic Development Canada	51	34	7	4	2	1	0	86	7	3570
2014	Public Service	42	38	9	7	3	0	0	80	11	181746
2014	Innovation, Science and Economic Development Canada	49	35	9	4	2	1	0	85	6	3584

Question 6. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	45	31	10	8	5	0	77	13	181242
2019	Innovation, Science and Economic Development Canada	49	31	8	7	4	0	81	11	3794
2018	Public Service	42	33	11	8	5	0	76	13	161141
2018	Innovation, Science and Economic Development Canada	48	30	9	8	4	0	79	12	3452
2017	Public Service	41	33	10	9	6	1	74	15	174019
2017	Innovation, Science and Economic Development Canada	48	31	9	6	5	0	79	12	3579
2014	Public Service	36	34	12	10	7	1	71	16	181787
2014	Innovation, Science and Economic Development Canada	43	33	10	8	5	0	77	13	3587
2011	Public Service	38	36	11	9	6	1	75	14	200742
2011	Innovation, Science and Economic Development Canada	45	35	10	6	3	1	81	9	3984

Question 7. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	37	39	12	7	5	76	12	181595
2019	Innovation, Science and Economic Development Canada	37	37	13	8	4	75	12	3807
2018	Public Service	34	42	12	8	5	75	13	160671
2018	Innovation, Science and Economic Development Canada	33	41	13	8	5	74	13	3447
2017	Public Service	33	44	11	8	5	77	13	174203
2017	Innovation, Science and Economic Development Canada	32	43	12	8	5	75	13	3581
2014	Public Service	30	44	12	9	5	74	14	181850
2014	Innovation, Science and Economic Development Canada	28	44	13	9	5	72	14	3587
2011	Public Service	35	41	11	8	5	76	13	200583
2011	Innovation, Science and Economic Development Canada	32	40	14	8	5	72	13	3980
2008	Public Service	35	42	11	8	4	77	12	168072
2008	Innovation, Science and Economic Development Canada	31	43	12	9	5	74	14	3634

Question 8. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	28	36	15	12	8	65	20	181492
2019	Innovation, Science and Economic Development Canada	33	36	14	10	6	70	16	3801
2018	Public Service	26	34	17	13	10	60	23	161141
2018	Innovation, Science and Economic Development Canada	32	33	16	11	8	65	19	3451
2017	Public Service	25	35	16	13	10	61	24	174142
2017	Innovation, Science and Economic Development Canada	28	37	15	11	7	66	19	3578
2014	Public Service	21	35	17	15	11	57	26	181788
2014	Innovation, Science and Economic Development Canada	24	36	17	14	8	60	22	3583
2011	Public Service	21	37	16	14	11	59	25	200784
2011	Innovation, Science and Economic Development Canada	22	39	17	13	9	62	21	3980

Question 9. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	42	12	10	4	74	14	180719
2019	Innovation, Science and Economic Development Canada	35	39	11	9	4	75	14	3790
2018	Public Service	29	41	13	11	5	71	16	161312
2018	Innovation, Science and Economic Development Canada	34	39	13	10	4	73	14	3460
2017	Public Service	29	42	12	11	5	72	16	174083
2017	Innovation, Science and Economic Development Canada	32	41	13	10	4	73	14	3578

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	44	38	10	5	3	0	82	8	180781
2019	Innovation, Science and Economic Development Canada	48	36	10	4	2	0	83	7	3788
2018	Public Service	43	40	9	5	2	0	84	7	161313
2018	Innovation, Science and Economic Development Canada	46	40	8	4	2	0	86	6	3459
2017	Public Service	40	40	10	6	4	0	81	9	173996
2017	Innovation, Science and Economic Development Canada	42	39	10	6	3	0	82	8	3572
2014	Public Service	38	40	12	6	4	1	79	10	181765
2014	Innovation, Science and Economic Development Canada	38	42	11	5	3	1	81	8	3587
2011	Public Service	37	42	11	6	3	1	80	9	200734
2011	Innovation, Science and Economic Development Canada	37	42	11	6	3	1	80	8	3980
2008	Public Service	42	39	10	5	3	1	82	8	168871
2008	Innovation, Science and Economic Development Canada	40	39	11	5	3	1	80	9	3648

Question 11. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	36	14	10	8	68	18	181182
2019	Innovation, Science and Economic Development Canada	37	35	13	9	6	72	15	3796
2018	Public Service	29	37	14	11	9	66	20	160988
2018	Innovation, Science and Economic Development Canada	34	37	13	10	7	71	17	3450
2017	Public Service	28	37	14	11	10	65	21	173998
2017	Innovation, Science and Economic Development Canada	31	37	14	10	8	68	18	3579

Question 12. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	52	33	10	3	2	85	5	180371
2019	Innovation, Science and Economic Development Canada	49	34	11	4	2	83	6	3775
2018	Public Service	50	35	9	3	2	85	5	160125
2018	Innovation, Science and Economic Development Canada	46	35	11	5	2	82	7	3431
2017	Public Service	52	35	9	3	2	87	5	173795
2017	Innovation, Science and Economic Development Canada	47	36	11	4	2	83	6	3571
2014	Public Service	59	29	8	2	2	88	4	181719
2014	Innovation, Science and Economic Development Canada	54	32	9	3	2	86	5	3582
2011	Public Service	58	31	7	2	1	89	4	200656
2011	Innovation, Science and Economic Development Canada	53	34	9	3	1	87	4	3983

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	30	37	14	11	7	68	18	180719
2019	Innovation, Science and Economic Development Canada	33	37	14	9	7	71	15	3781
2018	Public Service	27	38	14	12	9	65	21	160686
2018	Innovation, Science and Economic Development Canada	31	38	13	10	7	70	17	3443
2017	Public Service	28	39	13	12	8	67	20	173615
2017	Innovation, Science and Economic Development Canada	31	38	14	11	6	69	17	3568
2014	Public Service	21	40	14	14	10	62	25	181784
2014	Innovation, Science and Economic Development Canada	24	41	14	13	8	65	21	3587
2011	Public Service	28	39	13	12	8	68	20	200493
2011	Innovation, Science and Economic Development Canada	30	39	14	10	6	69	16	3981

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	33	15	9	7	68	16	181253
2019	Innovation, Science and Economic Development Canada	36	34	14	9	6	71	16	3801
2018	Public Service	31	34	16	10	8	66	18	160340
2018	Innovation, Science and Economic Development Canada	35	33	15	10	7	68	17	3436
2017	Public Service	32	35	15	11	8	67	18	173681
2017	Innovation, Science and Economic Development Canada	33	34	15	10	7	68	17	3569
2014	Public Service	27	36	16	12	9	63	21	181760
2014	Innovation, Science and Economic Development Canada	28	36	15	13	8	64	21	3585

Question 15. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	39	13	9	5	0	0	72	14	179179
2019	Innovation, Science and Economic Development Canada	36	39	13	8	3	0	1	76	11	3745
2018	Public Service	30	37	15	11	7	0	0	67	18	160685
2018	Innovation, Science and Economic Development Canada	33	36	15	9	6	0	1	70	15	3445
2017	Public Service	31	38	14	10	6	0	0	69	17	173677
2017	Innovation, Science and Economic Development Canada	34	37	14	8	5	0	1	72	14	3573
2014	Public Service	28	38	16	11	7	0	0	66	18	181718
2014	Innovation, Science and Economic Development Canada	29	40	16	10	5	1	0	69	15	3584
2011	Public Service	34	40	13	8	4	1	0	75	12	199885
2011	Innovation, Science and Economic Development Canada	35	41	13	6	3	1	1	77	9	3968

Question 16. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	43	38	10	5	3	81	8	181588
2019	Innovation, Science and Economic Development Canada	43	38	11	5	3	81	8	3805
2018	Public Service	40	39	11	6	3	80	9	161156
2018	Innovation, Science and Economic Development Canada	39	38	13	6	3	77	10	3460
2017	Public Service	40	40	11	6	3	80	9	173510
2017	Innovation, Science and Economic Development Canada	39	39	12	6	3	79	10	3574
2014	Public Service	39	40	11	6	4	79	9	181673
2014	Innovation, Science and Economic Development Canada	37	41	12	6	4	78	10	3587
2011	Public Service	41	41	9	6	3	82	9	200825
2011	Innovation, Science and Economic Development Canada	38	43	10	6	3	81	9	3985
2008	Public Service	41	42	8	6	3	84	8	168963
2008	Innovation, Science and Economic Development Canada	39	43	9	6	3	82	9	3648

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	39	32	17	7	4	1	71	12	180499
2019	Innovation, Science and Economic Development Canada	40	33	16	7	4	0	74	10	3791
2018	Public Service	37	32	17	8	5	1	70	13	161699
2018	Innovation, Science and Economic Development Canada	39	31	17	8	5	0	70	13	3463
2017	Public Service	37	35	16	7	4	1	73	11	174272
2017	Innovation, Science and Economic Development Canada	39	35	16	7	3	1	74	10	3584
2014	Public Service	35	34	18	7	5	1	70	12	181779
2014	Innovation, Science and Economic Development Canada	36	37	17	6	3	0	74	9	3584
2011	Public Service	33	34	18	8	5	1	69	13	200574
2011	Innovation, Science and Economic Development Canada	36	37	17	6	4	0	74	10	3974
2008	Public Service	28	35	20	10	6	1	64	16	168835
2008	Innovation, Science and Economic Development Canada	28	39	20	9	5	0	67	14	3650

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	10	24	35	19	9	1	1	29	35	181388
2019	Innovation, Science and Economic Development Canada	9	23	36	21	10	1	1	31	33	3796
2018	Public Service	11	26	35	18	8	1	1	27	37	161147
2018	Innovation, Science and Economic Development Canada	10	23	36	20	8	1	1	29	33	3456
2017	Public Service	11	24	35	17	9	1	3	27	37	173451
2017	Innovation, Science and Economic Development Canada	9	22	36	19	10	1	3	30	32	3566
2014	Public Service	12	28	36	16	7	1	2	23	40	181277
2014	Innovation, Science and Economic Development Canada	8	26	38	18	7	1	2	26	35	3579
2011	Public Service	12	27	34	16	7	1	2	24	40	199952
2011	Innovation, Science and Economic Development Canada	10	26	34	20	7	1	3	28	37	3973
2008	Public Service	12	29	35	16	6	1	2	23	41	168383
2008	Innovation, Science and Economic Development Canada	10	28	34	18	7	1	2	26	39	3638

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	10	18	27	24	16	2	2	42	30	180845
2019	Innovation, Science and Economic Development Canada	7	15	24	29	20	2	2	51	23	3791
2018	Public Service	12	20	28	23	13	2	2	37	33	160571
2018	Innovation, Science and Economic Development Canada	8	15	27	29	17	2	2	48	24	3445
2017	Public Service	12	19	28	21	14	3	4	37	33	173005
2017	Innovation, Science and Economic Development Canada	8	14	25	26	19	3	5	49	24	3560
2014	Public Service	13	22	29	20	11	2	3	32	37	181116
2014	Innovation, Science and Economic Development Canada	6	16	27	29	16	3	3	47	24	3573
2011	Public Service	12	20	28	21	12	2	3	35	34	199740
2011	Innovation, Science and Economic Development Canada	8	15	28	28	15	3	4	46	24	3968
2008	Public Service	12	22	29	21	11	2	3	34	35	168088
2008	Innovation, Science and Economic Development Canada	9	20	28	25	13	2	3	40	30	3632

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	16	23	29	18	10	2	2	29	41	181013
2019	Innovation, Science and Economic Development Canada	14	20	32	20	10	2	2	31	36	3792
2018	Public Service	17	24	29	17	9	2	3	26	43	160643
2018	Innovation, Science and Economic Development Canada	15	21	31	18	10	2	2	29	38	3454
2017	Public Service	17	23	29	15	9	2	4	26	43	173286
2017	Innovation, Science and Economic Development Canada	16	23	28	17	10	2	4	28	41	3564
2014	Public Service	21	25	27	14	7	2	3	23	48	181132
2014	Innovation, Science and Economic Development Canada	20	25	28	14	8	2	3	23	48	3570
2011	Public Service	18	24	28	15	8	2	4	25	45	199696
2011	Innovation, Science and Economic Development Canada	18	24	27	16	9	2	3	27	45	3971
2008	Public Service	17	24	30	17	8	2	3	25	43	168077
2008	Innovation, Science and Economic Development Canada	17	26	30	15	8	2	3	24	45	3632

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	7	15	31	28	16	1	2	46	22	180493
2019	Innovation, Science and Economic Development Canada	7	15	31	29	15	1	1	45	23	3784
2018	Public Service	8	16	32	27	14	1	2	42	25	160266
2018	Innovation, Science and Economic Development Canada	9	17	32	27	14	1	1	42	26	3439
2017	Public Service	8	15	31	25	14	1	4	42	25	172593
2017	Innovation, Science and Economic Development Canada	8	15	30	27	16	1	3	44	24	3555
2014	Public Service	9	17	33	25	12	1	3	38	27	180699
2014	Innovation, Science and Economic Development Canada	7	17	35	25	12	1	2	38	26	3568
2011	Public Service	9	17	32	25	12	1	4	38	28	199449
2011	Innovation, Science and Economic Development Canada	8	16	34	27	12	1	2	40	25	3963
2008	Public Service	9	18	33	25	11	1	3	38	28	168000
2008	Innovation, Science and Economic Development Canada	9	20	33	25	10	1	2	36	29	3629

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	14	20	27	20	14	1	2	36	36	181066
2019	Innovation, Science and Economic Development Canada	13	19	28	21	15	2	2	38	33	3792
2018	Public Service	17	23	27	18	11	1	2	30	42	160843
2018	Innovation, Science and Economic Development Canada	15	21	28	19	12	2	3	33	38	3457
2017	Public Service	17	22	27	17	12	2	4	30	41	173223
2017	Innovation, Science and Economic Development Canada	14	21	27	18	14	1	4	35	36	3565
2014	Public Service	21	25	27	15	9	1	3	24	48	181145
2014	Innovation, Science and Economic Development Canada	15	23	30	17	10	1	3	28	40	3570
2011	Public Service	18	24	28	16	9	1	3	27	44	199874
2011	Innovation, Science and Economic Development Canada	14	23	30	18	10	1	4	29	39	3970
2008	Public Service	16	24	28	18	10	1	3	29	42	168023
2008	Innovation, Science and Economic Development Canada	14	24	29	18	11	1	3	30	39	3627

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	12	18	26	22	16	3	3	41	32	180618
2019	Innovation, Science and Economic Development Canada	10	17	26	24	18	3	2	45	28	3786
2018	Public Service	13	20	27	22	13	3	3	37	35	160300
2018	Innovation, Science and Economic Development Canada	11	18	25	23	16	3	3	42	31	3443
2017	Public Service	12	18	26	21	14	3	5	39	33	173264
2017	Innovation, Science and Economic Development Canada	11	15	24	23	18	3	5	45	28	3567
2014	Public Service	11	18	27	24	13	3	5	40	31	181040
2014	Innovation, Science and Economic Development Canada	6	12	24	30	20	3	5	54	20	3568
2011	Public Service	11	18	27	23	14	3	5	40	31	199570
2011	Innovation, Science and Economic Development Canada	6	13	26	27	19	3	6	50	21	3957
2008	Public Service	14	22	27	20	11	2	4	33	38	168198
2008	Innovation, Science and Economic Development Canada	11	19	25	24	15	2	4	42	32	3633

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	14	22	31	17	11	2	2	30	38	180911
2019	Innovation, Science and Economic Development Canada	10	20	33	21	12	2	2	34	32	3791
2018	Public Service	16	24	31	16	9	2	2	25	42	161001
2018	Innovation, Science and Economic Development Canada	13	21	33	20	10	2	2	31	35	3455
2017	Public Service	16	22	31	15	9	3	4	26	41	173340
2017	Innovation, Science and Economic Development Canada	13	19	33	18	11	3	3	31	34	3566
2014	Public Service	18	24	31	14	8	2	3	23	44	181146
2014	Innovation, Science and Economic Development Canada	15	23	31	16	9	3	3	26	40	3573

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	10	19	33	23	13	1	1	37	30	181282
2019	Innovation, Science and Economic Development Canada	7	15	32	28	16	1	2	45	22	3797

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	70	15	6	4	2	0	3	88	6	181428
2019	Innovation, Science and Economic Development Canada	68	18	6	4	3	0	1	86	7	3801
2017	Public Service	68	16	6	4	2	0	4	88	6	174193
2017	Innovation, Science and Economic Development Canada	66	19	6	5	2	0	1	87	8	3582
2014	Public Service	70	15	5	4	3	0	3	88	6	181584
2014	Innovation, Science and Economic Development Canada	65	20	6	4	2	0	1	87	7	3579
2011	Public Service	68	15	5	4	3	0	4	87	7	200015
2011	Innovation, Science and Economic Development Canada	62	20	6	6	4	0	2	84	10	3969
2008	Public Service	66	14	5	4	4	1	7	86	9	167148
2008	Innovation, Science and Economic Development Canada	58	20	7	6	5	0	4	81	12	3602

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	29	30	16	10	7	5	3	64	19	181323
2019	Innovation, Science and Economic Development Canada	32	30	15	8	7	5	4	68	16	3806
2018	Public Service	21	32	19	11	9	5	3	59	21	161064
2018	Innovation, Science and Economic Development Canada	26	31	17	9	7	7	3	63	17	3441
2017	Public Service	26	31	16	11	9	5	4	62	21	174143
2017	Innovation, Science and Economic Development Canada	30	31	13	9	7	5	5	68	17	3582
2014	Public Service	28	32	15	10	8	4	3	64	20	181579
2014	Innovation, Science and Economic Development Canada	30	31	16	8	6	6	4	68	15	3576

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	45	29	9	9	6	1	75	16	181181
2019	Innovation, Science and Economic Development Canada	49	28	8	8	6	1	78	14	3797
2018	Public Service	40	31	10	10	8	1	72	18	160757
2018	Innovation, Science and Economic Development Canada	44	31	9	9	6	1	76	15	3437
2017	Public Service	41	30	10	10	8	1	73	17	174130
2017	Innovation, Science and Economic Development Canada	47	30	8	8	6	1	78	14	3577
2014	Public Service	41	30	10	10	7	1	73	18	181550
2014	Innovation, Science and Economic Development Canada	45	31	9	9	6	1	76	15	3581

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	49	33	8	7	3	82	11	181129
2019	Innovation, Science and Economic Development Canada	54	30	6	6	3	84	9	3800
2018	Public Service	44	36	9	7	4	81	11	160773
2018	Innovation, Science and Economic Development Canada	51	33	7	6	3	85	9	3440
2017	Public Service	41	38	9	8	4	80	12	173904
2017	Innovation, Science and Economic Development Canada	48	35	8	6	3	84	9	3575
2014	Public Service	39	40	9	8	3	80	11	181417
2014	Innovation, Science and Economic Development Canada	45	39	8	5	2	84	8	3576

Question 23. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	36	12	5	3	1	0	79	8	181393
2019	Innovation, Science and Economic Development Canada	46	34	10	4	3	1	1	82	8	3797
2018	Public Service	37	40	13	5	3	1	0	77	9	161015
2018	Innovation, Science and Economic Development Canada	43	37	11	5	3	1	0	81	8	3445

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	45	27	15	5	3	1	4	75	9	181574
2019	Innovation, Science and Economic Development Canada	51	26	12	4	3	1	4	80	7	3803

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	31	13	8	5	1	1	74	14	181505
2019	Innovation, Science and Economic Development Canada	46	30	11	7	5	1	1	77	12	3801
2018	Public Service	37	35	12	9	6	1	0	73	15	160726
2018	Innovation, Science and Economic Development Canada	44	33	11	7	4	1	0	78	12	3441
2017	Public Service	37	35	12	9	6	1	0	73	15	174253
2017	Innovation, Science and Economic Development Canada	42	35	12	7	4	0	1	77	11	3582
2014	Public Service	36	36	12	9	6	1	0	72	15	181472
2014	Innovation, Science and Economic Development Canada	39	38	11	7	4	1	0	77	12	3582
2011	Public Service	33	37	13	10	7	1	0	70	17	199910
2011	Innovation, Science and Economic Development Canada	37	37	12	9	5	0	0	74	14	3965
2008	Public Service	31	36	13	11	9	1	1	67	20	166756
2008	Innovation, Science and Economic Development Canada	31	36	14	11	7	1	1	68	19	3595

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	49	27	11	6	4	2	1	78	10	181318
2019	Innovation, Science and Economic Development Canada	53	26	10	5	4	2	1	80	9	3795
2018	Public Service	45	30	12	7	5	2	1	76	12	160474
2018	Innovation, Science and Economic Development Canada	52	27	10	6	3	1	1	80	9	3432
2017	Public Service	44	31	11	6	5	2	1	77	12	174211
2017	Innovation, Science and Economic Development Canada	50	29	10	5	4	2	1	81	9	3579
2014	Public Service	42	31	12	7	5	2	1	75	12	181447
2014	Innovation, Science and Economic Development Canada	47	30	11	5	4	2	1	79	9	3580
2011	Public Service	40	32	13	8	5	2	1	74	13	199843
2011	Innovation, Science and Economic Development Canada	44	32	11	7	4	2	0	78	11	3965
2008	Public Service	38	31	12	8	7	3	1	72	15	166751
2008	Innovation, Science and Economic Development Canada	38	33	12	8	6	3	1	73	14	3594

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	46	31	10	7	5	1	77	12	180879
2019	Innovation, Science and Economic Development Canada	49	30	9	7	4	1	80	11	3790
2018	Public Service	42	32	11	8	5	1	75	14	160177
2018	Innovation, Science and Economic Development Canada	48	31	9	7	4	1	80	11	3432
2017	Public Service	42	33	10	8	5	1	76	14	174142
2017	Innovation, Science and Economic Development Canada	48	31	9	7	4	1	80	11	3574
2014	Public Service	40	34	11	9	6	1	75	15	181437
2014	Innovation, Science and Economic Development Canada	44	34	9	7	5	0	79	12	3578
2011	Public Service	38	35	11	10	6	1	73	16	199709
2011	Innovation, Science and Economic Development Canada	41	35	10	8	5	1	76	13	3962
2008	Public Service	36	34	11	10	8	1	71	18	166684
2008	Innovation, Science and Economic Development Canada	36	35	12	10	7	1	71	17	3593

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	80	10	4	1	2	3	93	3	180870
2019	Innovation, Science and Economic Development Canada	82	11	3	2	1	1	94	3	3796
2017	Public Service	78	12	4	2	2	3	93	3	173995
2017	Innovation, Science and Economic Development Canada	78	14	3	2	1	1	94	3	3576
2014	Public Service	77	12	4	2	2	3	93	4	181405
2014	Innovation, Science and Economic Development Canada	78	14	3	1	1	2	94	3	3579
2011	Public Service	77	12	4	2	2	3	92	4	199764
2011	Innovation, Science and Economic Development Canada	76	14	4	2	2	1	91	5	3961
2008	Public Service	78	8	3	2	3	6	92	5	166455
2008	Innovation, Science and Economic Development Canada	78	11	3	3	2	3	91	5	3591

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	57	20	8	4	5	2	4	82	10	181432
2019	Innovation, Science and Economic Development Canada	58	21	7	5	5	2	3	82	11	3799
2017	Public Service	50	23	8	5	6	3	6	80	12	173965
2017	Innovation, Science and Economic Development Canada	51	24	7	5	4	4	5	82	11	3570
2014	Public Service	47	23	9	5	6	3	6	78	13	181389
2014	Innovation, Science and Economic Development Canada	52	24	7	4	5	3	4	82	10	3577
2011	Public Service	44	26	9	7	8	2	4	75	15	200634
2011	Innovation, Science and Economic Development Canada	49	26	9	6	5	2	3	79	12	3974

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	59	23	9	3	4	1	83	8	181710
2019	Innovation, Science and Economic Development Canada	63	20	8	3	4	1	85	7	3805
2018	Public Service	52	26	10	5	5	1	80	10	160320
2018	Innovation, Science and Economic Development Canada	59	23	9	3	4	1	84	7	3428
2017	Public Service	53	25	10	4	5	2	80	9	174119
2017	Innovation, Science and Economic Development Canada	59	24	8	4	4	1	84	8	3577

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	51	28	10	6	5	79	11	181662
2019	Innovation, Science and Economic Development Canada	56	25	9	5	4	82	9	3806
2018	Public Service	47	28	11	7	6	75	13	160605
2018	Innovation, Science and Economic Development Canada	53	27	9	6	4	80	10	3439
2017	Public Service	49	27	10	7	6	77	12	173871
2017	Innovation, Science and Economic Development Canada	54	26	9	5	5	81	10	3573
2014	Public Service	46	30	11	7	6	77	13	181293
2014	Innovation, Science and Economic Development Canada	51	29	9	6	4	81	10	3576

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	21	45	14	12	4	2	2	68	17	41266
2019	Innovation, Science and Economic Development Canada	25	46	12	10	3	2	2	74	13	934

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	31	15	8	7	6	0	68	16	181333
2019	Innovation, Science and Economic Development Canada	34	32	14	8	5	7	0	71	15	3783
2018	Public Service	28	31	17	9	8	6	0	63	19	161481
2018	Innovation, Science and Economic Development Canada	32	30	16	8	7	7	0	67	16	3465
2017	Public Service	27	32	16	10	8	7	0	64	19	174230
2017	Innovation, Science and Economic Development Canada	30	32	16	7	7	8	0	67	16	3579
2014	Public Service	24	32	17	10	8	8	0	62	20	181131
2014	Innovation, Science and Economic Development Canada	26	35	16	8	5	10	0	68	15	3569
2011	Public Service	22	31	19	11	9	7	1	58	22	199170
2011	Innovation, Science and Economic Development Canada	23	31	20	9	7	10	1	60	18	3961

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	29	31	17	12	9	3	62	21	180978
2019	Innovation, Science and Economic Development Canada	31	33	16	10	7	3	66	18	3780
2018	Public Service	25	31	18	13	11	2	58	24	161089
2018	Innovation, Science and Economic Development Canada	28	32	17	11	9	2	62	21	3461
2017	Public Service	24	31	17	13	11	3	57	25	174174
2017	Innovation, Science and Economic Development Canada	27	32	19	10	8	3	61	19	3577
2014	Public Service	21	31	19	15	12	3	53	27	181126
2014	Innovation, Science and Economic Development Canada	24	35	18	12	7	3	61	20	3569
2011	Public Service	19	31	19	14	13	3	52	28	199021
2011	Innovation, Science and Economic Development Canada	19	33	21	13	11	3	53	25	3944
2008	Public Service	21	33	18	14	12	3	55	27	165557
2008	Innovation, Science and Economic Development Canada	19	34	19	14	11	2	55	26	3564

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	21	30	20	15	10	5	53	26	180782
2019	Innovation, Science and Economic Development Canada	23	31	19	13	8	5	57	23	3782
2018	Public Service	17	29	21	16	12	5	48	30	160960
2018	Innovation, Science and Economic Development Canada	20	30	20	14	10	5	53	25	3459
2017	Public Service	17	29	20	17	12	6	49	31	174040
2017	Innovation, Science and Economic Development Canada	19	30	20	14	9	6	53	25	3573
2014	Public Service	14	28	21	18	13	5	45	33	181064
2014	Innovation, Science and Economic Development Canada	16	33	21	16	8	6	52	26	3567
2011	Public Service	11	31	21	19	12	6	45	33	198979
2011	Innovation, Science and Economic Development Canada	12	31	22	18	9	7	47	29	3956
2008	Public Service	11	31	20	20	13	6	44	35	165317
2008	Innovation, Science and Economic Development Canada	9	32	22	19	11	7	44	32	3566

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	19	31	18	17	12	3	52	29	181112
2019	Innovation, Science and Economic Development Canada	21	32	18	16	10	3	54	27	3783
2018	Public Service	16	30	18	18	14	3	48	33	161278
2018	Innovation, Science and Economic Development Canada	18	33	18	16	12	2	52	29	3464
2017	Public Service	17	31	17	17	14	3	50	32	173985
2017	Innovation, Science and Economic Development Canada	20	33	18	15	11	4	55	27	3572
2014	Public Service	14	31	18	19	14	3	47	34	181026
2014	Innovation, Science and Economic Development Canada	16	37	19	15	10	3	55	26	3568
2011	Public Service	13	33	18	20	14	3	48	34	198810
2011	Innovation, Science and Economic Development Canada	13	34	19	19	12	3	49	31	3951
2008	Public Service	14	36	16	20	12	2	51	33	165141
2008	Innovation, Science and Economic Development Canada	14	35	17	20	11	3	50	32	3565

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Organization	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	40	20	12	6	5	13	3	72	14	181690
2019	Innovation, Science and Economic Development Canada	48	24	13	5	3	6	1	78	8	3807

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	27	42	17	9	4	1	70	13	181538
2019	Innovation, Science and Economic Development Canada	30	44	14	8	3	1	75	10	3802
2018	Public Service	24	42	18	10	5	1	67	15	161017
2018	Innovation, Science and Economic Development Canada	26	44	16	9	4	1	71	13	3455
2017	Public Service	25	41	17	10	6	1	67	16	173974
2017	Innovation, Science and Economic Development Canada	29	43	15	8	4	1	73	12	3579
2014	Public Service	24	40	18	10	6	2	65	16	181189
2014	Innovation, Science and Economic Development Canada	25	43	18	9	3	2	70	12	3572
2011	Public Service	24	42	17	10	6	2	67	16	199395
2011	Innovation, Science and Economic Development Canada	23	41	18	11	5	2	66	16	3953

Question 40. I feel that change is managed well in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	15	33	21	18	10	3	0	50	29	180810
2019	Innovation, Science and Economic Development Canada	19	34	20	15	7	3	0	56	23	3786

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	36	14	9	5	2	1	71	15	181324
2019	Innovation, Science and Economic Development Canada	31	35	14	11	5	3	1	69	17	3800
2018	Public Service	31	38	14	9	5	2	1	71	15	161068
2018	Innovation, Science and Economic Development Canada	29	36	14	10	6	3	1	69	16	3456
2017	Public Service	35	37	12	8	5	3	1	74	14	173795
2017	Innovation, Science and Economic Development Canada	32	36	13	9	5	4	1	71	15	3576
2014	Public Service	36	37	11	7	4	3	1	77	12	181015
2014	Innovation, Science and Economic Development Canada	34	38	12	8	4	4	1	75	12	3567
2011	Public Service	35	36	12	8	5	4	1	74	14	199168
2011	Innovation, Science and Economic Development Canada	30	32	15	10	6	5	1	67	17	3954
2008	Public Service	31	36	12	10	7	4	1	70	17	165770
2008	Innovation, Science and Economic Development Canada	26	33	15	12	7	5	2	63	21	3574

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	36	18	7	5	1	69	12	181009
2019	Innovation, Science and Economic Development Canada	34	35	19	6	4	2	70	10	3799
2018	Public Service	30	38	18	8	5	1	69	13	160645
2018	Innovation, Science and Economic Development Canada	31	37	19	7	4	2	70	11	3448

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	21	24	19	13	13	8	2	50	29	181309
2019	Innovation, Science and Economic Development Canada	20	21	19	12	12	12	3	49	29	3795
2018	Public Service	18	25	19	14	14	8	2	48	31	161057
2018	Innovation, Science and Economic Development Canada	16	23	20	13	13	11	3	46	31	3457
2017	Public Service	18	25	17	14	14	9	3	48	32	173820
2017	Innovation, Science and Economic Development Canada	16	21	19	13	15	13	4	44	33	3577
2014	Public Service	16	24	18	16	15	9	2	45	35	180995
2014	Innovation, Science and Economic Development Canada	14	21	19	15	15	12	4	42	36	3568
2011	Public Service	15	23	18	16	15	11	3	44	35	199244
2011	Innovation, Science and Economic Development Canada	12	19	20	15	14	16	4	39	36	3959

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	24	32	17	14	11	2	0	57	25	181262
2019	Innovation, Science and Economic Development Canada	27	33	16	12	8	2	0	62	21	3791
2018	Public Service	20	32	18	15	12	2	0	53	28	161004
2018	Innovation, Science and Economic Development Canada	25	34	17	13	9	2	0	60	22	3447
2017	Public Service	22	32	16	14	11	3	0	57	27	173983
2017	Innovation, Science and Economic Development Canada	29	34	15	11	8	3	1	65	19	3574
2014	Public Service	19	31	17	16	13	3	1	52	30	180900
2014	Innovation, Science and Economic Development Canada	24	35	17	13	9	3	0	61	22	3565
2011	Public Service	21	33	17	15	12	2	0	55	27	200253
2011	Innovation, Science and Economic Development Canada	25	35	16	13	10	2	0	61	23	3974
2008	Public Service	19	35	17	15	11	2	0	56	27	168004
2008	Innovation, Science and Economic Development Canada	21	38	18	13	9	2	0	59	22	3622

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	22	28	15	14	16	2	2	52	32	181671
2019	Innovation, Science and Economic Development Canada	25	27	15	14	15	2	2	54	30	3802
2018	Public Service	19	27	16	16	18	2	2	48	35	161071
2018	Innovation, Science and Economic Development Canada	22	27	15	15	18	2	2	51	34	3457
2017	Public Service	19	27	15	16	18	3	3	48	36	174011
2017	Innovation, Science and Economic Development Canada	22	26	15	15	17	3	2	50	34	3575
2014	Public Service	16	25	15	18	22	2	2	42	42	180943
2014	Innovation, Science and Economic Development Canada	16	23	16	17	22	3	2	42	41	3566
2011	Public Service	15	27	15	18	21	2	2	44	40	200219
2011	Innovation, Science and Economic Development Canada	14	25	17	17	23	2	2	41	42	3968
2008	Public Service	17	32	14	16	17	2	2	51	35	167751
2008	Innovation, Science and Economic Development Canada	16	29	16	18	19	2	2	46	38	3621

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	51	24	13	5	3	1	4	78	9	181398
2019	Innovation, Science and Economic Development Canada	53	22	12	5	3	1	4	79	8	3802

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	56	11	7	4	5	2	14	79	12	181293
2019	Innovation, Science and Economic Development Canada	60	12	8	4	5	1	10	81	10	3801

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	44	24	16	7	5	2	4	71	12	181082
2019	Innovation, Science and Economic Development Canada	50	23	13	6	4	2	3	77	10	3797

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	41	21	16	8	6	3	4	67	16	180682
2019	Innovation, Science and Economic Development Canada	48	19	13	6	6	3	5	73	13	3784

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	43	17	13	9	9	3	5	65	20	180933
2019	Innovation, Science and Economic Development Canada	53	13	10	7	7	3	6	73	15	3791

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	65	15	8	3	2	2	5	86	6	180964
2019	Innovation, Science and Economic Development Canada	68	13	7	3	3	2	5	87	6	3788

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	72	9	5	2	3	4	4	88	6	180710
2019	Innovation, Science and Economic Development Canada	74	8	5	3	3	4	4	89	6	3789

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	75	7	4	1	2	2	9	92	4	180694
2019	Innovation, Science and Economic Development Canada	79	6	2	1	1	2	9	95	2	3782

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	21	40	19	10	6	4	0	63	17	181429
2019	Innovation, Science and Economic Development Canada	24	39	19	9	5	4	0	66	15	3802
2018	Public Service	20	35	22	11	8	3	0	57	20	161226
2018	Innovation, Science and Economic Development Canada	23	36	21	9	7	4	0	62	17	3460
2017	Public Service	20	35	21	12	8	4	1	58	21	174027
2017	Innovation, Science and Economic Development Canada	22	36	20	10	7	4	1	61	18	3574

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	36	38	13	7	4	2	75	11	180695
2019	Innovation, Science and Economic Development Canada	40	38	12	6	3	2	79	9	3780
2018	Public Service	39	38	13	6	3	2	78	9	160801
2018	Innovation, Science and Economic Development Canada	44	37	11	4	2	1	82	7	3451
2017	Public Service	37	40	12	6	3	2	78	9	173976
2017	Innovation, Science and Economic Development Canada	39	40	12	4	3	2	81	7	3576
2014	Public Service	38	37	13	6	3	3	78	9	180874
2014	Innovation, Science and Economic Development Canada	41	38	11	4	2	3	82	7	3563
2011	Public Service	31	39	16	7	5	3	72	12	198890
2011	Innovation, Science and Economic Development Canada	33	37	16	6	4	4	73	10	3951

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	34	13	4	3	3	0	79	7	180863
2019	Innovation, Science and Economic Development Canada	49	32	11	3	2	3	0	84	5	3792
2018	Public Service	40	36	14	4	3	3	0	78	7	160822
2018	Innovation, Science and Economic Development Canada	47	34	12	3	2	3	0	83	5	3438
2017	Public Service	37	35	15	4	3	4	1	76	8	173916
2017	Innovation, Science and Economic Development Canada	40	35	14	3	3	4	1	79	6	3578
2014	Public Service	40	35	14	4	3	4	1	79	7	180799
2014	Innovation, Science and Economic Development Canada	44	34	12	3	2	5	0	82	5	3561

Question 50. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	48	34	9	5	4	0	82	9	181342
2019	Innovation, Science and Economic Development Canada	54	31	8	4	3	0	85	7	3797
2018	Public Service	44	36	10	5	4	0	81	9	160659
2018	Innovation, Science and Economic Development Canada	50	34	9	4	3	0	85	7	3450
2017	Public Service	43	37	10	6	4	0	80	10	174074
2017	Innovation, Science and Economic Development Canada	48	36	8	5	3	0	84	8	3575
2014	Public Service	42	37	11	6	4	0	79	10	180763
2014	Innovation, Science and Economic Development Canada	48	36	10	4	2	1	84	7	3561
2011	Public Service	37	39	12	7	5	0	76	12	198622
2011	Innovation, Science and Economic Development Canada	40	38	13	6	3	1	78	9	3938
2008	Public Service	33	40	12	8	5	0	74	13	165113
2008	Innovation, Science and Economic Development Canada	34	41	13	7	5	1	76	11	3561

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	39	31	15	8	6	1	70	15	181212
2019	Innovation, Science and Economic Development Canada	45	30	15	6	4	1	75	10	3793
2018	Public Service	35	32	17	9	7	1	67	16	160754
2018	Innovation, Science and Economic Development Canada	41	32	16	6	5	1	73	11	3443
2017	Public Service	33	32	16	9	8	1	66	17	173925
2017	Innovation, Science and Economic Development Canada	39	32	16	7	5	1	72	12	3568
2014	Public Service	28	35	17	11	8	1	63	19	180897
2014	Innovation, Science and Economic Development Canada	33	37	16	8	5	1	71	13	3565
2011	Public Service	28	35	18	10	7	1	64	17	198741
2011	Innovation, Science and Economic Development Canada	30	35	20	9	5	1	66	14	3941

Question 52. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	37	34	14	9	6	0	71	15	180546
2019	Innovation, Science and Economic Development Canada	43	33	13	7	4	0	76	11	3787
2018	Public Service	33	34	16	10	7	0	68	16	160146
2018	Innovation, Science and Economic Development Canada	39	34	15	7	4	0	73	12	3431
2017	Public Service	32	35	15	10	7	0	68	17	173991
2017	Innovation, Science and Economic Development Canada	38	35	15	7	5	0	73	12	3575
2014	Public Service	27	36	17	12	7	0	64	20	180844
2014	Innovation, Science and Economic Development Canada	33	38	16	8	5	1	71	13	3563
2011	Public Service	27	38	17	11	7	0	65	18	198568
2011	Innovation, Science and Economic Development Canada	29	39	17	9	5	0	69	14	3938
2008	Public Service	28	40	14	11	6	0	68	18	164994
2008	Innovation, Science and Economic Development Canada	29	40	15	10	5	0	69	15	3565

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	25	18	11	8	3	1	61	20	181559
2019	Innovation, Science and Economic Development Canada	38	24	18	10	7	3	1	64	17	3801
2018	Public Service	31	25	19	12	9	3	0	59	22	161050
2018	Innovation, Science and Economic Development Canada	34	25	19	11	8	3	0	61	19	3453
2017	Public Service	30	26	18	11	9	4	1	59	22	173970
2017	Innovation, Science and Economic Development Canada	33	25	19	11	8	4	1	61	19	3577
2014	Public Service	28	26	19	13	10	4	1	57	24	180861
2014	Innovation, Science and Economic Development Canada	30	26	19	11	8	4	1	59	20	3563
2011	Public Service	29	27	17	12	10	5	1	59	23	198679
2011	Innovation, Science and Economic Development Canada	29	26	19	11	9	5	1	59	21	3938
2008	Public Service	27	29	17	13	9	5	1	60	23	164965
2008	Innovation, Science and Economic Development Canada	26	29	18	13	9	5	1	58	23	3562

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Public Service	27	38	35	181906
2019	Innovation, Science and Economic Development Canada	30	35	35	3814
2018	Public Service	27	39	35	161647
2018	Innovation, Science and Economic Development Canada	29	36	35	3460
2017	Public Service	26	40	34	174196
2017	Innovation, Science and Economic Development Canada	28	38	34	3582
2014	Public Service	26	40	34	180859
2014	Innovation, Science and Economic Development Canada	27	39	34	3565
2011	Public Service	27	42	31	198979
2011	Innovation, Science and Economic Development Canada	28	40	32	3950

Question 55. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Public Service	15	33	29	6	12	6	49800
2019	Innovation, Science and Economic Development Canada	12	28	40	5	7	7	1130
2018	Public Service	17	33	30	6	8	6	43390
2018	Innovation, Science and Economic Development Canada	12	25	43	5	7	8	1000
2017	Public Service	18	30	29	6	10	6	45785
2017	Innovation, Science and Economic Development Canada	15	23	40	6	8	8	997
2014	Public Service	18	32	30	10	9999	11	47681
2014	Innovation, Science and Economic Development Canada	19	24	38	9	9999	10	980
2011	Public Service	19	32	31	8	9999	10	53795
2011	Innovation, Science and Economic Development Canada	19	24	41	8	9999	9	1111

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	46	9	6	2	1	2	82	8	181117
2019	Innovation, Science and Economic Development Canada	34	44	9	6	3	1	3	81	9	3775

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	53	27	9	3	2	5	2	86	5	181080
2019	Innovation, Science and Economic Development Canada	56	23	8	3	1	6	3	86	5	3780

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	14	86	181483
2019	Innovation, Science and Economic Development Canada	14	86	3803
2018	Public Service	15	85	161503
2018	Innovation, Science and Economic Development Canada	12	88	3461

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	51	49	23324
2019	Innovation, Science and Economic Development Canada	50	50	519
2018	Public Service	51	49	22721
2018	Innovation, Science and Economic Development Canada	52	48	428

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	60	40	23324
2019	Innovation, Science and Economic Development Canada	61	39	519
2018	Public Service	62	38	22735
2018	Innovation, Science and Economic Development Canada	63	37	428

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	8	92	23324
2019	Innovation, Science and Economic Development Canada	8	92	519
2018	Public Service	8	92	22696
2018	Innovation, Science and Economic Development Canada	8	92	428

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	5	95	23324
2019	Innovation, Science and Economic Development Canada	0	100	519
2018	Public Service	5	95	22696

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	6	94	23324
2019	Innovation, Science and Economic Development Canada	4	96	519
2018	Public Service	6	94	22696
2018	Innovation, Science and Economic Development Canada	5	95	428

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	23324
2019	Innovation, Science and Economic Development Canada	5	95	519
2018	Public Service	10	90	22712
2018	Innovation, Science and Economic Development Canada	5	95	428

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	23324
2019	Innovation, Science and Economic Development Canada	4	96	519
2018	Public Service	4	96	22694
2018	Innovation, Science and Economic Development Canada	3	97	428

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	39	61	23086
2019	Innovation, Science and Economic Development Canada	36	64	508
2018	Public Service	40	60	22709
2018	Innovation, Science and Economic Development Canada	39	61	428

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	39	61	23086
2019	Innovation, Science and Economic Development Canada	41	59	508
2018	Public Service	40	60	22697
2018	Innovation, Science and Economic Development Canada	35	65	428

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	47	53	23086
2019	Innovation, Science and Economic Development Canada	48	52	508
2018	Public Service	46	54	22698
2018	Innovation, Science and Economic Development Canada	44	56	428

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	42	58	23086
2019	Innovation, Science and Economic Development Canada	40	60	508
2018	Public Service	41	59	22706
2018	Innovation, Science and Economic Development Canada	36	64	428

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	31	69	23086
2019	Innovation, Science and Economic Development Canada	30	70	508
2018	Public Service	33	67	22690
2018	Innovation, Science and Economic Development Canada	28	72	428

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	55	45	23086
2019	Innovation, Science and Economic Development Canada	51	49	508
2018	Public Service	56	44	22722
2018	Innovation, Science and Economic Development Canada	51	49	428

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	36	64	23086
2019	Innovation, Science and Economic Development Canada	32	68	508
2018	Public Service	36	64	22699
2018	Innovation, Science and Economic Development Canada	28	72	428

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	2	98	23086
2018	Public Service	2	98	22678

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	23086
2019	Innovation, Science and Economic Development Canada	7	93	508
2018	Public Service	10	90	22693
2018	Innovation, Science and Economic Development Canada	8	92	428

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	12	88	23086
2019	Innovation, Science and Economic Development Canada	10	90	508
2018	Public Service	13	87	22689
2018	Innovation, Science and Economic Development Canada	9	91	428

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	49	51	23086
2019	Innovation, Science and Economic Development Canada	47	53	508
2018	Public Service	48	52	22704
2018	Innovation, Science and Economic Development Canada	41	59	428

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	26	74	23086
2019	Innovation, Science and Economic Development Canada	25	75	508
2018	Public Service	27	73	22702
2018	Innovation, Science and Economic Development Canada	24	76	428

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	16	84	23086
2019	Innovation, Science and Economic Development Canada	16	84	508
2018	Public Service	15	85	22687
2018	Innovation, Science and Economic Development Canada	15	85	428

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	52	48	22957
2019	Innovation, Science and Economic Development Canada	56	44	499
2018	Public Service	51	49	22718
2018	Innovation, Science and Economic Development Canada	52	48	429

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	27	73	22957
2019	Innovation, Science and Economic Development Canada	29	71	499
2018	Public Service	27	73	22701
2018	Innovation, Science and Economic Development Canada	21	79	429

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	22957
2019	Innovation, Science and Economic Development Canada	8	92	499
2018	Public Service	8	92	22688
2018	Innovation, Science and Economic Development Canada	7	93	429

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	21	79	22957
2019	Innovation, Science and Economic Development Canada	13	87	499
2018	Public Service	20	80	22699
2018	Innovation, Science and Economic Development Canada	11	89	429

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	22957
2019	Innovation, Science and Economic Development Canada	11	89	499
2018	Public Service	10	90	22689
2018	Innovation, Science and Economic Development Canada	8	92	429

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	7	93	22957
2019	Innovation, Science and Economic Development Canada	5	95	499
2018	Public Service	7	93	22692
2018	Innovation, Science and Economic Development Canada	4	96	429

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	14	86	22957
2019	Innovation, Science and Economic Development Canada	13	87	499
2018	Public Service	14	86	22692
2018	Innovation, Science and Economic Development Canada	14	86	429

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	12	88	22957
2019	Innovation, Science and Economic Development Canada	13	87	499
2018	Public Service	11	89	22688
2018	Innovation, Science and Economic Development Canada	12	88	429

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	26	74	22957
2019	Innovation, Science and Economic Development Canada	25	75	499
2018	Public Service	27	73	22709
2018	Innovation, Science and Economic Development Canada	28	72	429

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	11	89	21361
2019	Innovation, Science and Economic Development Canada	9	91	473
2018	Public Service	11	89	21200
2018	Innovation, Science and Economic Development Canada	9	91	412

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	20	80	21361
2019	Innovation, Science and Economic Development Canada	20	80	473
2018	Public Service	19	81	21197
2018	Innovation, Science and Economic Development Canada	21	79	412

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	21361
2019	Innovation, Science and Economic Development Canada	11	89	473
2018	Public Service	10	90	21191
2018	Innovation, Science and Economic Development Canada	7	93	412

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	7	93	21361
2019	Innovation, Science and Economic Development Canada	7	93	473
2018	Public Service	7	93	21189
2018	Innovation, Science and Economic Development Canada	7	93	412

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	21361
2019	Innovation, Science and Economic Development Canada	13	87	473
2018	Public Service	10	90	21189
2018	Innovation, Science and Economic Development Canada	9	91	412

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	21361
2019	Innovation, Science and Economic Development Canada	8	92	473
2018	Public Service	9	91	21189
2018	Innovation, Science and Economic Development Canada	7	93	412

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	21361
2019	Innovation, Science and Economic Development Canada	13	87	473
2018	Public Service	10	90	21188
2018	Innovation, Science and Economic Development Canada	11	89	412

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	12	88	21361
2019	Innovation, Science and Economic Development Canada	12	88	473
2018	Public Service	11	89	21193
2018	Innovation, Science and Economic Development Canada	12	88	412

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	13	87	21361
2019	Innovation, Science and Economic Development Canada	13	87	473
2018	Public Service	12	88	21192
2018	Innovation, Science and Economic Development Canada	13	87	412

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	32	68	21361
2019	Innovation, Science and Economic Development Canada	34	66	473
2018	Public Service	30	70	21199
2018	Innovation, Science and Economic Development Canada	33	67	412

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	21361
2019	Innovation, Science and Economic Development Canada	9	91	473
2018	Public Service	9	91	21189
2018	Innovation, Science and Economic Development Canada	11	89	412

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	48	52	21361
2019	Innovation, Science and Economic Development Canada	47	53	473
2018	Public Service	47	53	21214
2018	Innovation, Science and Economic Development Canada	48	52	412

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	2	98	21361
2019	Innovation, Science and Economic Development Canada	2	98	473
2018	Public Service	2	98	21187

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	56	44	21361
2019	Innovation, Science and Economic Development Canada	50	50	473
2018	Public Service	56	44	21220
2018	Innovation, Science and Economic Development Canada	53	47	412

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	21361
2019	Innovation, Science and Economic Development Canada	4	96	473
2018	Public Service	4	96	21191
2018	Innovation, Science and Economic Development Canada	4	96	412

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	13	87	21361
2019	Innovation, Science and Economic Development Canada	13	87	473
2018	Public Service	13	87	21192
2018	Innovation, Science and Economic Development Canada	15	85	412

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	18	82	181223
2019	Innovation, Science and Economic Development Canada	17	83	3788

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	18	17	19	8	8	23	7	51	22	181570
2019	Innovation, Science and Economic Development Canada	17	15	18	6	6	29	9	51	20	3800
2018	Public Service	16	19	21	8	8	23	5	48	22	161102
2018	Innovation, Science and Economic Development Canada	16	15	21	5	6	30	7	50	17	3458
2017	Public Service	16	18	19	7	8	24	7	50	22	174189
2017	Innovation, Science and Economic Development Canada	15	16	17	5	6	31	10	52	20	3584
2014	Public Service	16	19	20	7	7	24	7	50	22	180780
2014	Innovation, Science and Economic Development Canada	16	16	18	5	4	32	9	53	16	3562

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	30	16	7	5	8	1	69	13	181533
2019	Innovation, Science and Economic Development Canada	33	31	15	6	5	10	1	72	12	3800
2018	Public Service	29	31	18	7	6	7	1	66	14	161060
2018	Innovation, Science and Economic Development Canada	31	30	18	6	4	11	1	69	11	3459
2017	Public Service	28	31	17	7	6	9	1	66	15	173958
2017	Innovation, Science and Economic Development Canada	27	29	18	6	5	14	2	66	13	3581
2014	Public Service	26	30	19	7	6	11	1	64	14	180720
2014	Innovation, Science and Economic Development Canada	27	30	18	5	3	15	1	68	10	3560
2011	Public Service	31	36	16	7	4	6	0	72	12	198422
2011	Innovation, Science and Economic Development Canada	28	33	19	5	4	11	0	68	10	3937

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	8	92	181371
2019	Innovation, Science and Economic Development Canada	6	94	3804
2018	Public Service	8	92	161188
2018	Innovation, Science and Economic Development Canada	7	93	3458

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	38	62	12977
2019	Innovation, Science and Economic Development Canada	40	60	239
2018	Public Service	36	64	11806
2018	Innovation, Science and Economic Development Canada	31	69	242

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	76	24	12977
2019	Innovation, Science and Economic Development Canada	73	27	239
2018	Public Service	77	23	11826
2018	Innovation, Science and Economic Development Canada	83	17	242

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	12977
2019	Innovation, Science and Economic Development Canada	4	96	239
2018	Public Service	4	96	11797
2018	Innovation, Science and Economic Development Canada	4	96	242

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	3	97	12977
2018	Public Service	4	96	11797

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	8	92	12977
2019	Innovation, Science and Economic Development Canada	8	92	239
2018	Public Service	7	93	11798
2018	Innovation, Science and Economic Development Canada	6	94	242

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	12977
2019	Innovation, Science and Economic Development Canada	6	94	239
2018	Public Service	9	91	11802
2018	Innovation, Science and Economic Development Canada	4	96	242

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	12977
2019	Innovation, Science and Economic Development Canada	8	92	239
2018	Public Service	8	92	11798
2018	Innovation, Science and Economic Development Canada	5	95	242

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	26	74	12755
2019	Innovation, Science and Economic Development Canada	24	76	232
2018	Public Service	25	75	11790
2018	Innovation, Science and Economic Development Canada	24	76	242

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	20	80	12755
2019	Innovation, Science and Economic Development Canada	18	82	232
2018	Public Service	20	80	11790
2018	Innovation, Science and Economic Development Canada	20	80	242

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	16	84	12755
2019	Innovation, Science and Economic Development Canada	15	85	232
2018	Public Service	15	85	11786
2018	Innovation, Science and Economic Development Canada	13	87	242

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	6	94	12755
2019	Innovation, Science and Economic Development Canada	2	98	232
2018	Public Service	6	94	11784
2018	Innovation, Science and Economic Development Canada	5	95	242

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	29	71	12755
2019	Innovation, Science and Economic Development Canada	33	67	232
2018	Public Service	26	74	11787
2018	Innovation, Science and Economic Development Canada	35	65	242

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	29	71	12755
2019	Innovation, Science and Economic Development Canada	25	75	232
2018	Public Service	29	71	11792
2018	Innovation, Science and Economic Development Canada	27	73	242

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	12755
2019	Innovation, Science and Economic Development Canada	3	97	232
2018	Public Service	4	96	11783
2018	Innovation, Science and Economic Development Canada	4	96	242

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	2	98	12755
2019	Innovation, Science and Economic Development Canada	3	97	232
2018	Public Service	2	98	11782

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	8	92	12755
2019	Innovation, Science and Economic Development Canada	6	94	232
2018	Public Service	8	92	11785
2018	Innovation, Science and Economic Development Canada	7	93	242

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	15	85	12755
2019	Innovation, Science and Economic Development Canada	12	88	232
2018	Public Service	15	85	11787
2018	Innovation, Science and Economic Development Canada	14	86	242

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	1	99	12755
2018	Public Service	1	99	11782

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	17	83	12755
2019	Innovation, Science and Economic Development Canada	14	86	232
2018	Public Service	17	83	11791
2018	Innovation, Science and Economic Development Canada	12	88	242

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	No (%)	Total responses
2019	Public Service	100	12755
2019	Innovation, Science and Economic Development Canada	100	232
2018	Public Service	100	11783
2018	Innovation, Science and Economic Development Canada	100	242

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	18	82	12755
2019	Innovation, Science and Economic Development Canada	15	85	232
2018	Public Service	19	81	11797
2018	Innovation, Science and Economic Development Canada	18	82	242

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	29	71	12647
2019	Innovation, Science and Economic Development Canada	31	69	228
2018	Public Service	29	71	11822
2018	Innovation, Science and Economic Development Canada	28	72	242

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	14	86	12647
2019	Innovation, Science and Economic Development Canada	15	85	228
2018	Public Service	15	85	11810
2018	Innovation, Science and Economic Development Canada	13	87	242

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	5	95	12647
2019	Innovation, Science and Economic Development Canada	7	93	228
2018	Public Service	5	95	11809
2018	Innovation, Science and Economic Development Canada	4	96	242

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	17	83	12647
2019	Innovation, Science and Economic Development Canada	12	88	228
2018	Public Service	17	83	11817
2018	Innovation, Science and Economic Development Canada	8	92	242

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	5	95	12647
2019	Innovation, Science and Economic Development Canada	6	94	228
2018	Public Service	4	96	11805
2018	Innovation, Science and Economic Development Canada	6	94	242

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	6	94	12647
2019	Innovation, Science and Economic Development Canada	5	95	228
2018	Public Service	6	94	11807
2018	Innovation, Science and Economic Development Canada	4	96	242

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	12647
2019	Innovation, Science and Economic Development Canada	7	93	228
2018	Public Service	9	91	11806
2018	Innovation, Science and Economic Development Canada	6	94	242

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	12647
2019	Innovation, Science and Economic Development Canada	9	91	228
2018	Public Service	9	91	11808
2018	Innovation, Science and Economic Development Canada	7	93	242

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	49	51	12647
2019	Innovation, Science and Economic Development Canada	49	51	228
2018	Public Service	49	51	11821
2018	Innovation, Science and Economic Development Canada	54	46	242

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	6	94	11129
2019	Innovation, Science and Economic Development Canada	4	96	196
2018	Public Service	5	95	11053
2018	Innovation, Science and Economic Development Canada	4	96	232

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	15	85	11129
2019	Innovation, Science and Economic Development Canada	22	78	196
2018	Public Service	13	87	11052
2018	Innovation, Science and Economic Development Canada	21	79	232

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	11129
2019	Innovation, Science and Economic Development Canada	5	95	196
2018	Public Service	3	97	11049
2018	Innovation, Science and Economic Development Canada	4	96	232

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	3	97	11129
2019	Innovation, Science and Economic Development Canada	4	96	196
2018	Public Service	2	98	11050
2018	Innovation, Science and Economic Development Canada	2	98	232

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	3	97	11129
2019	Innovation, Science and Economic Development Canada	3	97	196
2018	Public Service	3	97	11051
2018	Innovation, Science and Economic Development Canada	2	98	232

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	11129
2019	Innovation, Science and Economic Development Canada	3	97	196
2018	Public Service	4	96	11049
2018	Innovation, Science and Economic Development Canada	3	97	232

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	7	93	11129
2019	Innovation, Science and Economic Development Canada	8	92	196
2018	Public Service	7	93	11051
2018	Innovation, Science and Economic Development Canada	7	93	232

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	11	89	11129
2019	Innovation, Science and Economic Development Canada	13	87	196
2018	Public Service	11	89	11053
2018	Innovation, Science and Economic Development Canada	11	89	232

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	11129
2019	Innovation, Science and Economic Development Canada	11	89	196
2018	Public Service	11	89	11055
2018	Innovation, Science and Economic Development Canada	14	86	232

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	27	73	11129
2019	Innovation, Science and Economic Development Canada	29	71	196
2018	Public Service	27	73	11058
2018	Innovation, Science and Economic Development Canada	28	72	232

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	11129
2019	Innovation, Science and Economic Development Canada	10	90	196
2018	Public Service	9	91	11054
2018	Innovation, Science and Economic Development Canada	8	92	232

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	45	55	11129
2019	Innovation, Science and Economic Development Canada	46	54	196
2018	Public Service	45	55	11069
2018	Innovation, Science and Economic Development Canada	45	55	232

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	2	98	11129
2019	Innovation, Science and Economic Development Canada	2	98	196
2018	Public Service	2	98	11050

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	62	38	11129
2019	Innovation, Science and Economic Development Canada	59	41	196
2018	Public Service	64	36	11072
2018	Innovation, Science and Economic Development Canada	59	41	232

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	3	97	11129
2019	Innovation, Science and Economic Development Canada	4	96	196
2018	Public Service	4	96	11051
2018	Innovation, Science and Economic Development Canada	4	96	232

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	11	89	11129
2019	Innovation, Science and Economic Development Canada	9	91	196
2018	Public Service	13	87	11050
2018	Innovation, Science and Economic Development Canada	12	88	232

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	181243
2019	Innovation, Science and Economic Development Canada	8	92	3795

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	20	16	21	4	4	27	7	55	13	181334
2019	Innovation, Science and Economic Development Canada	19	15	19	3	3	33	9	58	10	3793
2018	Public Service	18	18	24	4	4	26	5	53	12	161075
2018	Innovation, Science and Economic Development Canada	18	14	20	3	3	34	7	56	10	3447
2017	Public Service	17	18	20	4	4	30	7	56	12	174058
2017	Innovation, Science and Economic Development Canada	16	15	17	2	3	38	9	57	10	3579
2014	Public Service	17	18	21	4	3	31	7	55	11	180669
2014	Innovation, Science and Economic Development Canada	16	15	18	2	2	39	9	58	8	3556

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	36	28	17	4	4	10	1	72	9	181260
2019	Innovation, Science and Economic Development Canada	36	29	15	3	3	12	2	76	7	3800
2018	Public Service	30	31	19	5	4	10	1	69	10	161053
2018	Innovation, Science and Economic Development Canada	33	30	18	3	3	12	1	72	7	3447
2017	Public Service	31	31	17	4	4	12	2	72	9	173835
2017	Innovation, Science and Economic Development Canada	30	29	17	3	3	17	2	73	7	3573
2014	Public Service	28	30	18	4	3	15	2	70	9	180578
2014	Innovation, Science and Economic Development Canada	29	29	17	2	2	19	2	73	5	3555
2011	Public Service	35	36	14	4	2	8	0	77	7	198306
2011	Innovation, Science and Economic Development Canada	31	32	17	3	2	14	0	74	6	3934

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	24	27	20	12	15	1	52	28	181595
2019	Innovation, Science and Economic Development Canada	27	28	20	12	11	1	56	23	3803
2018	Public Service	21	24	22	14	18	1	46	32	161369
2018	Innovation, Science and Economic Development Canada	25	26	21	13	12	2	52	26	3448
2017	Public Service	22	24	19	14	19	2	46	34	173880
2017	Innovation, Science and Economic Development Canada	23	23	20	14	16	2	48	31	3572

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	22	29	25	14	10	1	51	24	181495
2019	Innovation, Science and Economic Development Canada	22	29	26	14	8	1	51	22	3800
2018	Public Service	18	27	28	16	11	1	45	27	161255
2018	Innovation, Science and Economic Development Canada	17	27	29	16	11	1	44	27	3461
2017	Public Service	19	27	26	15	11	1	47	26	173933
2017	Innovation, Science and Economic Development Canada	19	28	27	15	10	1	47	25	3578

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	30	30	20	10	7	0	2	62	17	180654
2019	Innovation, Science and Economic Development Canada	28	31	23	10	6	0	1	60	17	3774
2018	Public Service	25	29	24	13	8	0	2	55	21	160603
2018	Innovation, Science and Economic Development Canada	23	30	25	13	8	0	1	53	22	3451
2017	Public Service	26	29	22	12	8	1	3	57	21	173555
2017	Innovation, Science and Economic Development Canada	24	30	23	12	8	0	2	56	21	3567

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	24	24	21	15	14	1	1	49	29	180774
2019	Innovation, Science and Economic Development Canada	24	26	22	14	11	1	1	52	26	3784
2018	Public Service	20	23	23	17	15	1	1	44	32	160732
2018	Innovation, Science and Economic Development Canada	21	25	23	16	12	1	2	47	29	3453
2017	Public Service	21	23	22	16	15	1	2	45	32	173886
2017	Innovation, Science and Economic Development Canada	23	24	22	15	12	1	2	49	28	3579

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	52	22	11	5	4	0	5	78	10	180845
2019	Innovation, Science and Economic Development Canada	52	23	12	5	3	0	5	79	9	3788
2018	Public Service	46	23	13	6	4	0	6	75	11	160698
2018	Innovation, Science and Economic Development Canada	45	23	15	6	4	1	6	73	11	3437
2017	Public Service	44	23	13	6	4	1	9	75	11	173618
2017	Innovation, Science and Economic Development Canada	43	24	14	6	4	1	9	74	11	3581

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	29	19	9	8	1	64	17	181228
2019	Innovation, Science and Economic Development Canada	36	29	18	9	7	1	66	16	3796
2018	Public Service	30	27	21	11	9	1	58	20	161068
2018	Innovation, Science and Economic Development Canada	32	27	21	10	8	1	59	19	3455
2017	Public Service	29	30	22	11	8	1	59	19	173457
2017	Innovation, Science and Economic Development Canada	32	29	20	11	7	1	62	18	3569

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	30	34	20	9	5	1	1	65	15	181070
2019	Innovation, Science and Economic Development Canada	30	34	21	9	5	1	1	65	13	3795
2018	Public Service	25	33	23	10	6	1	1	59	17	160799
2018	Innovation, Science and Economic Development Canada	26	33	22	11	5	1	1	61	16	3442
2017	Public Service	27	32	22	11	6	1	2	60	18	173337
2017	Innovation, Science and Economic Development Canada	29	31	21	10	6	1	2	62	16	3570

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	25	32	22	12	7	1	1	58	19	180996
2019	Innovation, Science and Economic Development Canada	28	32	23	11	5	0	1	60	17	3801
2018	Public Service	21	31	25	14	8	1	1	53	22	160760
2018	Innovation, Science and Economic Development Canada	22	32	24	13	7	1	1	56	20	3441
2017	Public Service	22	31	23	14	8	1	2	54	22	173363
2017	Innovation, Science and Economic Development Canada	24	32	22	13	7	0	2	57	20	3568

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	31	31	19	10	7	0	1	63	17	180843
2019	Innovation, Science and Economic Development Canada	32	31	20	10	6	1	1	63	17	3789
2018	Public Service	27	31	22	12	7	0	1	59	19	160624
2018	Innovation, Science and Economic Development Canada	28	31	21	11	7	0	1	61	18	3440
2017	Public Service	28	31	20	12	7	1	2	60	19	173428
2017	Innovation, Science and Economic Development Canada	30	30	20	11	7	0	2	62	18	3573

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	27	15	8	7	1	1	69	16	180767
2019	Innovation, Science and Economic Development Canada	46	26	14	7	6	1	1	73	14	3796

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	33	31	19	10	6	0	1	65	16	180372
2019	Innovation, Science and Economic Development Canada	37	30	19	8	4	0	1	68	13	3785
2018	Public Service	27	31	22	12	7	0	1	59	18	160191
2018	Innovation, Science and Economic Development Canada	29	32	22	10	5	1	1	62	16	3420
2017	Public Service	28	31	21	11	7	1	2	61	18	173041
2017	Innovation, Science and Economic Development Canada	32	33	19	9	5	1	2	66	15	3562

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	52	24	12	5	4	1	78	10	180439
2019	Innovation, Science and Economic Development Canada	56	23	11	5	3	2	81	8	3779
2018	Public Service	50	25	13	6	4	2	76	10	160099
2018	Innovation, Science and Economic Development Canada	54	22	12	5	4	3	79	9	3429
2017	Public Service	52	24	13	6	4	2	77	9	173936
2017	Innovation, Science and Economic Development Canada	58	21	11	5	3	2	81	8	3576

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	71	13	5	2	2	1	6	90	5	180422
2019	Innovation, Science and Economic Development Canada	75	11	4	1	1	1	7	93	3	3791
2018	Public Service	67	16	7	3	3	1	5	87	6	160330
2018	Innovation, Science and Economic Development Canada	71	14	6	2	2	1	5	90	4	3431

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	70	12	6	4	4	1	2	85	8	180981
2019	Innovation, Science and Economic Development Canada	72	12	5	3	4	1	3	87	8	3786
2018	Public Service	67	14	7	4	4	1	3	84	9	160420
2018	Innovation, Science and Economic Development Canada	70	12	6	3	4	1	4	86	7	3436
2017	Public Service	69	14	6	4	4	1	3	86	8	173910
2017	Innovation, Science and Economic Development Canada	72	11	5	4	3	1	4	87	7	3580

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	56	26	10	4	3	1	84	6	180466
2019	Innovation, Science and Economic Development Canada	58	25	9	3	2	2	85	6	3779
2018	Public Service	52	27	11	4	3	1	81	7	160968
2018	Innovation, Science and Economic Development Canada	56	25	10	4	3	2	83	6	3442
2017	Public Service	53	28	10	4	3	2	83	7	173810
2017	Innovation, Science and Economic Development Canada	58	25	9	3	2	3	85	6	3575

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	59	19	10	5	5	0	1	80	10	180189
2019	Innovation, Science and Economic Development Canada	61	18	9	5	5	0	1	81	10	3777
2018	Public Service	53	22	11	6	6	0	1	76	12	160500
2018	Innovation, Science and Economic Development Canada	56	21	10	6	6	0	2	78	12	3426
2017	Public Service	57	20	10	6	5	0	2	79	11	173819
2017	Innovation, Science and Economic Development Canada	59	18	9	7	4	1	2	79	11	3573

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	58	12	5	2	1	22	90	4	179719
2019	Innovation, Science and Economic Development Canada	59	12	5	2	1	21	90	3	3760
2018	Public Service	52	13	6	2	1	26	88	4	159765
2018	Innovation, Science and Economic Development Canada	52	13	5	2	1	26	89	4	3412
2017	Public Service	53	13	5	2	1	25	89	4	173685
2017	Innovation, Science and Economic Development Canada	54	13	5	2	1	25	89	4	3570

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	66	18	7	2	1	0	5	89	4	180276
2019	Innovation, Science and Economic Development Canada	71	16	6	2	1	0	4	91	3	3774
2018	Public Service	61	20	9	3	2	0	6	86	4	160250
2018	Innovation, Science and Economic Development Canada	65	19	8	2	1	0	6	89	3	3425
2017	Public Service	62	19	7	2	1	1	7	88	4	172926
2017	Innovation, Science and Economic Development Canada	65	18	7	2	1	0	7	90	3	3561

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	68	14	6	4	5	0	3	85	9	180902
2019	Innovation, Science and Economic Development Canada	75	12	5	2	3	1	3	90	5	3784
2018	Public Service	64	15	7	4	5	0	4	83	10	160852
2018	Innovation, Science and Economic Development Canada	72	14	5	2	2	0	4	89	5	3444
2017	Public Service	61	17	8	5	5	1	4	82	10	174018
2017	Innovation, Science and Economic Development Canada	69	15	6	3	2	0	5	89	6	3578

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	53	27	12	4	2	2	82	6	180485
2019	Innovation, Science and Economic Development Canada	54	26	12	4	2	2	82	6	3780
2018	Public Service	48	29	14	4	2	2	79	7	160646
2018	Innovation, Science and Economic Development Canada	48	26	15	4	3	3	77	7	3440
2017	Public Service	49	29	12	4	2	3	81	6	173693
2017	Innovation, Science and Economic Development Canada	51	27	13	4	2	3	81	6	3569

Question 75. Overall, my level of work-related stress is...
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	17	34	33	12	4	50	17	181789
2019	Innovation, Science and Economic Development Canada	18	35	33	10	4	53	14	3806
2018	Public Service	13	31	36	14	5	45	19	161633
2018	Innovation, Science and Economic Development Canada	14	33	34	14	4	48	18	3465
2017	Public Service	12	30	38	14	6	42	20	174252
2017	Innovation, Science and Economic Development Canada	13	33	34	15	5	46	20	3577

Question 76. After my workday, I feel emotionally drained.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	10	18	38	23	11	0	34	29	180286
2019	Innovation, Science and Economic Development Canada	8	15	38	26	12	0	38	23	3772
2018	Public Service	10	20	38	22	10	0	32	30	159815
2018	Innovation, Science and Economic Development Canada	8	19	36	24	12	0	36	27	3424
2017	Public Service	9	20	39	22	10	0	32	29	173657
2017	Innovation, Science and Economic Development Canada	7	19	37	24	12	1	37	26	3575

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	31	40	15	8	4	2	73	12	181158
2019	Innovation, Science and Economic Development Canada	41	38	12	5	3	2	80	8	3798
2018	Public Service	29	40	16	8	4	2	71	13	161108
2018	Innovation, Science and Economic Development Canada	40	38	12	5	3	2	80	7	3454
2017	Public Service	24	40	16	9	6	4	67	15	173983
2017	Innovation, Science and Economic Development Canada	29	41	15	6	4	4	73	11	3574

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	25	35	17	13	9	2	61	22	181482
2019	Innovation, Science and Economic Development Canada	31	35	15	10	7	1	67	17	3802
2018	Public Service	23	35	18	13	10	2	59	23	161341
2018	Innovation, Science and Economic Development Canada	29	36	16	10	7	2	66	18	3463
2017	Public Service	18	37	17	14	11	2	56	26	174038
2017	Innovation, Science and Economic Development Canada	23	39	17	11	8	2	63	19	3571

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	16	84	181509
2019	Innovation, Science and Economic Development Canada	13	87	3798
2017	Public Service	17	83	173939
2017	Innovation, Science and Economic Development Canada	16	84	3578
2014	Public Service	15	85	180286
2014	Innovation, Science and Economic Development Canada	13	87	3548

Question 80. Were any measures taken to accommodate your needs?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	81	19	29087
2019	Innovation, Science and Economic Development Canada	80	20	515
2017	Public Service	78	22	29537
2017	Innovation, Science and Economic Development Canada	79	21	581
2014	Public Service	78	22	27355
2014	Innovation, Science and Economic Development Canada	81	19	457

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	48	32	6	9	4	0	0	80	13	23401
2019	Innovation, Science and Economic Development Canada	55	28	4	8	4	0	1	84	12	405
2017	Public Service	46	35	6	8	4	1	1	82	12	23169
2017	Innovation, Science and Economic Development Canada	53	34	6	5	2	0	0	87	7	461
2014	Public Service	50	32	6	7	4	0	0	83	11	21409
2014	Innovation, Science and Economic Development Canada	57	28	7	6	2	1	0	85	7	369

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	25	32	20	10	10	2	1	26	74	181161
2019	Innovation, Science and Economic Development Canada	28	32	20	9	8	2	1	29	71	3797
2018	Public Service	29	26	20	11	11	2	1	30	70	161576
2018	Innovation, Science and Economic Development Canada	33	26	19	10	9	2	1	34	66	3461
2017	Public Service	30	24	19	11	12	4	1	31	69	174272
2017	Innovation, Science and Economic Development Canada	30	24	19	12	11	4	1	32	68	3581

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	59	41	130118
2019	Innovation, Science and Economic Development Canada	54	46	2655

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	44	56	128011
2019	Innovation, Science and Economic Development Canada	45	55	2591
2018	Public Service	35	65	108456
2018	Innovation, Science and Economic Development Canada	40	60	2230

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	12	23	18	17	20	2	7	39	41	128151
2019	Innovation, Science and Economic Development Canada	14	22	19	17	17	2	9	40	38	2575
2018	Public Service	11	22	18	18	23	2	6	36	44	108900
2018	Innovation, Science and Economic Development Canada	14	23	18	16	19	3	7	41	39	2234
2017	Public Service	11	21	16	17	24	2	9	36	46	112619
2017	Innovation, Science and Economic Development Canada	12	22	16	16	22	2	9	39	43	2351

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	7	16	17	19	31	2	9	25	56	128150
2019	Innovation, Science and Economic Development Canada	7	15	17	19	31	2	9	25	56	2578
2018	Public Service	5	13	16	19	39	2	7	19	63	108928
2018	Innovation, Science and Economic Development Canada	5	13	15	19	39	3	6	20	64	2240
2017	Public Service	4	10	12	17	45	3	9	16	70	112563
2017	Innovation, Science and Economic Development Canada	3	10	13	17	47	3	7	14	72	2349

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	18	14	9	10	1	7	65	20	179367
2019	Innovation, Science and Economic Development Canada	40	18	14	10	10	1	7	64	21	3720
2018	Public Service	42	16	13	9	11	1	8	63	22	161026
2018	Innovation, Science and Economic Development Canada	40	17	14	9	10	1	9	63	21	3459

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment