2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	39	4	6	2	88	9	990
2019	3 to 10 years in current department or agency	41	44	4	9	3	84	12	1183
2019	11 to 20 years in current department or agency	41	43	4	9	2	84	11	922
2019	More than 20 years in current department or agency	40	44	5	7	4	85	11	345
2017	Less than 3 years in current department or agency	46	43	3	7	1	89	8	1008
2017	3 to 10 years in current department or agency	35	46	5	10	4	81	14	1207
2017	11 to 20 years in current department or agency	36	48	5	8	3	84	12	892
2017	More than 20 years in current department or agency	42	41	6	8	4	82	12	394
2014	Less than 3 years in current department or agency	39	46	5	9	1	85	10	550
2014	3 to 10 years in current department or agency	37	45	6	10	3	81	13	1594
2014	11 to 20 years in current department or agency	35	44	7	11	3	78	14	920
2014	More than 20 years in current department or agency	34	45	7	10	4	79	14	444

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	19	5	6	3	1	87	9	986
2019	3 to 10 years in current department or agency	64	21	5	5	3	0	86	9	1182
2019	11 to 20 years in current department or agency	61	22	6	7	3	1	84	10	924
2019	More than 20 years in current department or agency	56	24	8	6	4	1	82	10	344
2017	Less than 3 years in current department or agency	66	20	5	6	3	0	86	10	1006
2017	3 to 10 years in current department or agency	62	21	5	8	3	1	84	11	1207
2017	11 to 20 years in current department or agency	55	26	7	8	3	1	82	11	888
2017	More than 20 years in current department or agency	58	23	7	7	5	0	82	12	394
2014	Less than 3 years in current department or agency	65	22	4	5	3	1	87	8	550
2014	3 to 10 years in current department or agency	56	24	8	7	4	1	81	11	1594
2014	11 to 20 years in current department or agency	53	25	8	10	4	1	79	13	922
2014	More than 20 years in current department or agency	51	29	7	9	2	1	81	12	444

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	30	7	10	3	0	80	13	988
2019	3 to 10 years in current department or agency	42	36	7	10	5	0	78	15	1178
2019	11 to 20 years in current department or agency	47	31	7	8	6	1	79	14	923
2019	More than 20 years in current department or agency	47	34	7	7	5	0	81	12	345
2017	Less than 3 years in current department or agency	51	32	6	7	4	0	83	11	1007
2017	3 to 10 years in current department or agency	44	33	7	10	6	0	77	16	1207
2017	11 to 20 years in current department or agency	44	33	8	9	6	1	78	15	891
2017	More than 20 years in current department or agency	45	33	7	8	8	0	78	16	394
2014	Less than 3 years in current department or agency	52	32	6	7	3	0	84	10	549
2014	3 to 10 years in current department or agency	48	32	7	9	5	0	80	13	1593
2014	11 to 20 years in current department or agency	45	36	7	8	4	0	81	11	919
2014	More than 20 years in current department or agency	43	35	7	8	6	0	79	14	443

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	38	12	13	4	0	0	71	18	981
2019	3 to 10 years in current department or agency	31	40	13	11	5	0	1	71	16	1178
2019	11 to 20 years in current department or agency	33	43	9	11	5	0	0	76	15	913
2019	More than 20 years in current department or agency	32	42	12	9	4	0	2	75	13	344
2018	Less than 3 years in current department or agency	33	41	10	10	3	0	1	75	14	1119
2018	3 to 10 years in current department or agency	29	45	10	11	5	0	0	74	16	1088
2018	11 to 20 years in current department or agency	29	46	10	10	5	0	0	76	14	840
2018	More than 20 years in current department or agency	34	47	11	5	2	0	1	81	7	332
2017	Less than 3 years in current department or agency	34	38	12	10	5	1	1	73	15	1009
2017	3 to 10 years in current department or agency	33	37	12	12	6	0	0	70	17	1206
2017	11 to 20 years in current department or agency	32	41	9	11	6	0	1	74	17	891
2017	More than 20 years in current department or agency	35	37	13	8	6	0	0	73	15	394
2014	Less than 3 years in current department or agency	37	37	10	9	5	1	1	76	14	550
2014	3 to 10 years in current department or agency	34	39	11	10	5	0	1	73	16	1593
2014	11 to 20 years in current department or agency	31	40	12	12	5	0	0	71	17	921
2014	More than 20 years in current department or agency	32	40	14	10	4	0	0	73	13	444

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	30	7	5	2	0	0	86	7	980
2019	3 to 10 years in current department or agency	51	34	7	5	2	0	0	86	7	1181
2019	11 to 20 years in current department or agency	51	34	8	4	3	0	0	85	7	914
2019	More than 20 years in current department or agency	49	34	9	4	1	1	1	85	6	343
2017	Less than 3 years in current department or agency	57	31	5	5	1	1	0	89	5	1004
2017	3 to 10 years in current department or agency	50	34	8	4	3	0	0	85	7	1200
2017	11 to 20 years in current department or agency	46	36	8	5	3	1	1	84	8	889
2017	More than 20 years in current department or agency	49	39	7	3	3	0	0	87	5	393
2014	Less than 3 years in current department or agency	52	33	8	5	1	1	1	86	6	549
2014	3 to 10 years in current department or agency	51	34	8	4	2	0	0	86	6	1593
2014	11 to 20 years in current department or agency	47	37	9	4	2	1	0	85	6	921
2014	More than 20 years in current department or agency	46	38	10	3	1	0	1	85	5	442

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	25	8	7	4	0	0	82	10	988
2019	3 to 10 years in current department or agency	43	35	10	7	4	0	0	79	12	1181
2019	11 to 20 years in current department or agency	47	34	8	7	4	0	0	81	11	915
2019	More than 20 years in current department or agency	45	35	8	7	3	0	0	81	11	343
2018	Less than 3 years in current department or agency	53	27	8	7	3	1	1	82	10	1122
2018	3 to 10 years in current department or agency	43	33	10	9	4	0	0	76	14	1085
2018	11 to 20 years in current department or agency	47	30	10	8	4	0	0	77	12	840
2018	More than 20 years in current department or agency	50	31	8	6	4	0	1	82	10	326
2017	Less than 3 years in current department or agency	53	28	9	5	3	1	1	82	8	1005
2017	3 to 10 years in current department or agency	46	31	9	7	6	0	0	77	14	1206
2017	11 to 20 years in current department or agency	44	33	9	7	6	0	0	78	13	890
2017	More than 20 years in current department or agency	46	32	11	6	4	0	0	78	10	394
2014	Less than 3 years in current department or agency	51	32	8	5	4	0	0	83	9	550
2014	3 to 10 years in current department or agency	45	31	10	9	5	0	0	77	13	1593
2014	11 to 20 years in current department or agency	39	35	12	8	7	0	1	74	14	920
2014	More than 20 years in current department or agency	37	39	11	8	3	0	1	77	11	444

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	37	12	8	4	76	11	991
2019	3 to 10 years in current department or agency	35	40	13	7	5	75	12	1182
2019	11 to 20 years in current department or agency	36	37	13	9	5	73	14	922
2019	More than 20 years in current department or agency	34	39	13	9	3	74	13	345
2018	Less than 3 years in current department or agency	36	42	10	8	3	79	11	1118
2018	3 to 10 years in current department or agency	31	42	13	9	5	73	14	1082
2018	11 to 20 years in current department or agency	32	39	14	9	7	70	15	837
2018	More than 20 years in current department or agency	34	39	14	8	5	73	13	331
2017	Less than 3 years in current department or agency	34	44	11	8	3	78	11	1008
2017	3 to 10 years in current department or agency	29	43	13	9	6	72	15	1206
2017	11 to 20 years in current department or agency	32	43	13	8	4	75	12	890
2017	More than 20 years in current department or agency	32	42	13	9	5	74	13	393
2014	Less than 3 years in current department or agency	32	44	10	8	6	76	14	550
2014	3 to 10 years in current department or agency	27	44	13	10	6	72	15	1593
2014	11 to 20 years in current department or agency	28	45	13	9	5	73	14	922
2014	More than 20 years in current department or agency	27	46	15	9	4	72	13	444

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	38	12	7	3	0	0	77	11	988
2019	3 to 10 years in current department or agency	30	36	15	10	9	0	0	66	19	1182
2019	11 to 20 years in current department or agency	28	37	15	12	7	0	0	65	19	922
2019	More than 20 years in current department or agency	24	37	19	13	7	0	0	61	20	343
2018	Less than 3 years in current department or agency	41	34	13	7	4	1	1	76	10	1119
2018	3 to 10 years in current department or agency	28	32	18	12	10	0	0	60	22	1085
2018	11 to 20 years in current department or agency	26	33	16	13	12	0	0	59	25	837
2018	More than 20 years in current department or agency	28	36	16	13	7	0	1	64	20	331
2017	Less than 3 years in current department or agency	38	38	12	8	3	0	1	77	11	1007
2017	3 to 10 years in current department or agency	25	36	16	13	10	0	0	61	23	1206
2017	11 to 20 years in current department or agency	23	36	18	12	9	0	0	60	22	891
2017	More than 20 years in current department or agency	24	38	16	13	7	0	0	63	21	390
2014	Less than 3 years in current department or agency	33	37	13	10	6	1	0	71	16	550
2014	3 to 10 years in current department or agency	23	35	17	15	9	0	0	59	24	1589
2014	11 to 20 years in current department or agency	21	36	19	14	10	0	0	57	24	921
2014	More than 20 years in current department or agency	22	38	19	13	8	0	0	60	20	444

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	39	11	11	5	0	74	16	985
2019	3 to 10 years in current department or agency	35	39	12	9	5	0	74	14	1179
2019	11 to 20 years in current department or agency	37	39	11	9	4	0	76	13	918
2019	More than 20 years in current department or agency	35	35	14	10	5	0	71	15	341
2018	Less than 3 years in current department or agency	37	37	14	8	4	0	74	12	1121
2018	3 to 10 years in current department or agency	32	40	13	11	5	0	72	15	1090
2018	11 to 20 years in current department or agency	34	39	11	12	5	0	73	16	839
2018	More than 20 years in current department or agency	35	43	12	7	4	0	78	11	332
2017	Less than 3 years in current department or agency	33	41	12	10	3	0	74	13	1008
2017	3 to 10 years in current department or agency	31	41	13	10	5	0	72	15	1204
2017	11 to 20 years in current department or agency	36	38	13	8	5	0	74	13	890
2017	More than 20 years in current department or agency	29	46	11	10	4	1	75	14	392

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	36	9	4	2	0	85	7	984
2019	3 to 10 years in current department or agency	47	37	8	5	3	0	84	8	1178
2019	11 to 20 years in current department or agency	46	36	11	5	2	0	82	7	918
2019	More than 20 years in current department or agency	44	36	13	4	3	0	80	7	342
2018	Less than 3 years in current department or agency	50	38	6	4	1	0	89	5	1122
2018	3 to 10 years in current department or agency	47	38	9	4	2	0	85	6	1087
2018	11 to 20 years in current department or agency	41	43	10	4	2	0	84	6	840
2018	More than 20 years in current department or agency	43	41	11	2	2	0	85	5	329
2017	Less than 3 years in current department or agency	47	38	9	5	1	0	85	6	1006
2017	3 to 10 years in current department or agency	40	40	10	6	3	0	81	9	1203
2017	11 to 20 years in current department or agency	41	39	11	6	3	0	80	9	888
2017	More than 20 years in current department or agency	39	42	9	6	4	1	81	10	391
2014	Less than 3 years in current department or agency	41	41	10	4	2	1	84	7	550
2014	3 to 10 years in current department or agency	37	42	12	6	3	1	79	9	1593
2014	11 to 20 years in current department or agency	36	45	11	4	4	1	81	8	922
2014	More than 20 years in current department or agency	40	40	10	5	3	1	81	8	444

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	34	10	8	4	78	12	985
2019	3 to 10 years in current department or agency	34	36	14	9	8	70	16	1181
2019	11 to 20 years in current department or agency	32	35	13	11	8	67	19	920
2019	More than 20 years in current department or agency	30	35	17	11	7	65	19	343
2018	Less than 3 years in current department or agency	44	37	10	6	3	81	9	1120
2018	3 to 10 years in current department or agency	30	37	14	11	9	67	20	1083
2018	11 to 20 years in current department or agency	28	36	14	11	11	64	22	839
2018	More than 20 years in current department or agency	33	35	14	11	8	68	18	328
2017	Less than 3 years in current department or agency	38	40	12	7	3	78	10	1008
2017	3 to 10 years in current department or agency	31	34	14	12	9	65	22	1205
2017	11 to 20 years in current department or agency	26	37	15	11	10	64	21	890
2017	More than 20 years in current department or agency	27	36	17	12	8	63	20	392

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	33	10	5	2	83	7	979
2019	3 to 10 years in current department or agency	47	35	11	4	2	83	6	1179
2019	11 to 20 years in current department or agency	50	32	11	4	2	83	6	914
2019	More than 20 years in current department or agency	52	32	11	3	2	84	4	339
2018	Less than 3 years in current department or agency	48	34	12	4	2	82	6	1120
2018	3 to 10 years in current department or agency	43	38	12	5	3	81	7	1075
2018	11 to 20 years in current department or agency	46	35	11	5	3	81	8	832
2018	More than 20 years in current department or agency	56	33	7	2	2	88	4	326
2017	Less than 3 years in current department or agency	47	35	12	4	2	83	5	1005
2017	3 to 10 years in current department or agency	45	38	10	4	2	84	6	1204
2017	11 to 20 years in current department or agency	48	36	10	4	3	83	6	886
2017	More than 20 years in current department or agency	54	30	10	4	2	84	6	393
2014	Less than 3 years in current department or agency	58	30	8	3	1	88	4	550
2014	3 to 10 years in current department or agency	51	33	10	3	2	85	5	1590
2014	11 to 20 years in current department or agency	54	31	10	3	1	85	5	921
2014	More than 20 years in current department or agency	58	31	7	3	1	89	4	443

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	35	13	7	5	0	0	75	12	980
2019	3 to 10 years in current department or agency	32	38	13	9	7	0	0	71	16	1177
2019	11 to 20 years in current department or agency	26	41	14	11	8	0	0	67	19	916
2019	More than 20 years in current department or agency	30	35	19	10	7	0	0	65	17	341
2018	Less than 3 years in current department or agency	37	38	11	8	4	1	1	76	12	1116
2018	3 to 10 years in current department or agency	28	39	14	10	9	0	0	67	19	1080
2018	11 to 20 years in current department or agency	28	38	13	13	9	0	0	65	22	837
2018	More than 20 years in current department or agency	33	39	14	11	4	0	0	72	14	330
2017	Less than 3 years in current department or agency	36	38	13	9	3	1	1	75	12	1003
2017	3 to 10 years in current department or agency	30	38	12	11	9	0	0	68	20	1201
2017	11 to 20 years in current department or agency	27	37	16	12	8	0	0	65	19	887
2017	More than 20 years in current department or agency	29	36	17	11	5	0	1	66	17	394
2014	Less than 3 years in current department or agency	29	44	13	8	4	1	1	75	13	550
2014	3 to 10 years in current department or agency	23	41	14	14	8	0	0	64	22	1593
2014	11 to 20 years in current department or agency	23	40	13	15	9	1	0	64	23	922
2014	More than 20 years in current department or agency	23	40	15	12	9	0	0	64	21	444

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	31	12	7	5	0	0	76	12	987
2019	3 to 10 years in current department or agency	34	35	14	10	7	0	1	70	17	1182
2019	11 to 20 years in current department or agency	30	35	15	12	8	0	0	65	20	922
2019	More than 20 years in current department or agency	28	37	17	11	7	0	0	65	18	343
2018	Less than 3 years in current department or agency	42	34	13	6	4	0	1	77	10	1112
2018	3 to 10 years in current department or agency	32	32	16	11	9	0	0	64	20	1082
2018	11 to 20 years in current department or agency	29	32	17	12	10	0	0	61	22	834
2018	More than 20 years in current department or agency	35	33	16	11	5	0	1	68	16	329
2017	Less than 3 years in current department or agency	42	34	14	7	3	0	0	76	10	1002
2017	3 to 10 years in current department or agency	32	34	13	10	10	0	0	67	20	1203
2017	11 to 20 years in current department or agency	27	35	17	12	9	0	0	62	21	887
2017	More than 20 years in current department or agency	29	36	19	8	7	0	0	65	16	394
2014	Less than 3 years in current department or agency	36	37	13	9	4	1	0	73	14	550
2014	3 to 10 years in current department or agency	27	35	16	13	9	0	0	63	21	1592
2014	11 to 20 years in current department or agency	25	36	15	15	9	0	0	61	24	921
2014	More than 20 years in current department or agency	28	35	16	13	7	0	0	64	20	444

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	38	10	7	2	0	1	80	10	977
2019	3 to 10 years in current department or agency	33	40	13	9	4	0	1	74	13	1163
2019	11 to 20 years in current department or agency	33	39	14	9	5	0	0	73	13	907
2019	More than 20 years in current department or agency	29	45	14	8	3	0	1	75	12	334
2018	Less than 3 years in current department or agency	42	34	12	7	3	0	1	78	10	1120
2018	3 to 10 years in current department or agency	29	38	15	10	8	0	1	68	18	1085
2018	11 to 20 years in current department or agency	28	35	17	12	7	0	0	64	19	834
2018	More than 20 years in current department or agency	33	38	15	9	4	0	1	71	14	327
2017	Less than 3 years in current department or agency	43	39	10	5	3	0	0	82	8	1006
2017	3 to 10 years in current department or agency	32	37	14	10	7	0	1	69	16	1203
2017	11 to 20 years in current department or agency	29	36	18	10	6	0	1	66	16	887
2017	More than 20 years in current department or agency	30	34	19	10	6	0	1	65	16	394
2014	Less than 3 years in current department or agency	38	39	12	7	3	1	1	78	10	550
2014	3 to 10 years in current department or agency	28	40	16	10	5	0	1	69	15	1593
2014	11 to 20 years in current department or agency	25	40	17	12	6	1	0	65	18	921
2014	More than 20 years in current department or agency	28	39	18	8	6	1	0	68	14	443

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	35	10	5	3	0	82	8	989
2019	3 to 10 years in current department or agency	38	43	12	5	2	0	81	7	1183
2019	11 to 20 years in current department or agency	41	37	13	6	3	0	78	9	922
2019	More than 20 years in current department or agency	39	39	15	3	2	0	79	6	344
2018	Less than 3 years in current department or agency	44	36	11	6	3	0	80	9	1124
2018	3 to 10 years in current department or agency	36	39	15	6	4	0	75	10	1086
2018	11 to 20 years in current department or agency	37	39	12	8	4	0	76	12	840
2018	More than 20 years in current department or agency	43	33	16	6	2	0	76	9	330
2017	Less than 3 years in current department or agency	43	39	10	4	3	0	82	7	1005
2017	3 to 10 years in current department or agency	37	40	12	8	3	0	77	11	1204
2017	11 to 20 years in current department or agency	39	38	12	7	4	0	77	11	888
2017	More than 20 years in current department or agency	37	39	14	7	3	0	76	11	394
2014	Less than 3 years in current department or agency	44	37	9	6	4	0	81	9	550
2014	3 to 10 years in current department or agency	35	42	12	7	4	0	78	10	1593
2014	11 to 20 years in current department or agency	36	40	13	6	4	1	77	10	922
2014	More than 20 years in current department or agency	37	44	10	7	3	0	81	10	444

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	33	15	5	3	0	0	77	8	988
2019	3 to 10 years in current department or agency	36	35	18	7	4	0	0	71	11	1175
2019	11 to 20 years in current department or agency	34	35	18	8	4	0	0	69	13	917
2019	More than 20 years in current department or agency	34	35	16	10	4	0	0	69	15	345
2018	Less than 3 years in current department or agency	46	30	13	7	4	0	1	77	11	1125
2018	3 to 10 years in current department or agency	35	32	19	9	4	0	0	68	13	1086
2018	11 to 20 years in current department or agency	34	31	19	10	6	0	0	65	16	841
2018	More than 20 years in current department or agency	36	31	17	8	6	0	0	68	15	332
2017	Less than 3 years in current department or agency	46	34	12	5	2	0	0	81	6	1009
2017	3 to 10 years in current department or agency	37	34	16	8	3	0	1	72	12	1206
2017	11 to 20 years in current department or agency	34	35	18	9	3	0	1	70	12	892
2017	More than 20 years in current department or agency	33	35	18	7	4	1	1	70	11	393
2014	Less than 3 years in current department or agency	44	34	14	5	2	0	1	78	7	550
2014	3 to 10 years in current department or agency	38	37	16	6	3	0	0	75	9	1593
2014	11 to 20 years in current department or agency	33	37	19	7	3	0	1	70	11	921
2014	More than 20 years in current department or agency	32	40	17	7	3	0	0	72	10	444

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	20	36	21	10	1	1	32	32	986
2019	3 to 10 years in current department or agency	10	24	35	22	8	0	1	30	34	1179
2019	11 to 20 years in current department or agency	9	26	37	17	9	0	1	27	36	920
2019	More than 20 years in current department or agency	9	27	37	19	8	0	0	27	36	344
2018	Less than 3 years in current department or agency	9	19	32	23	13	2	2	38	29	1123
2018	3 to 10 years in current department or agency	11	23	39	19	6	0	1	26	35	1084
2018	11 to 20 years in current department or agency	10	27	39	17	7	0	0	24	37	842
2018	More than 20 years in current department or agency	8	24	39	23	5	0	2	28	32	329
2017	Less than 3 years in current department or agency	7	16	34	21	15	2	4	39	24	1007
2017	3 to 10 years in current department or agency	10	24	36	19	9	1	2	29	35	1200
2017	11 to 20 years in current department or agency	11	25	37	17	7	0	2	25	37	887
2017	More than 20 years in current department or agency	11	22	37	17	8	0	4	27	35	391
2014	Less than 3 years in current department or agency	6	20	34	24	10	3	3	37	27	549
2014	3 to 10 years in current department or agency	8	26	38	19	8	1	2	27	34	1590
2014	11 to 20 years in current department or agency	10	28	42	13	5	1	2	19	39	922
2014	More than 20 years in current department or agency	9	27	38	18	6	0	2	24	37	443

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	15	21	30	23	3	2	55	23	986
2019	3 to 10 years in current department or agency	8	16	26	31	17	1	1	49	24	1178
2019	11 to 20 years in current department or agency	8	16	27	29	17	1	2	47	25	916
2019	More than 20 years in current department or agency	7	18	31	24	17	1	2	42	25	344
2018	Less than 3 years in current department or agency	6	11	23	30	24	4	3	57	18	1122
2018	3 to 10 years in current department or agency	9	16	28	31	14	2	1	46	25	1084
2018	11 to 20 years in current department or agency	9	17	30	27	15	1	1	43	27	834
2018	More than 20 years in current department or agency	8	19	26	29	11	2	4	43	29	327
2017	Less than 3 years in current department or agency	5	10	21	27	26	6	6	60	17	1004
2017	3 to 10 years in current department or agency	9	15	26	27	17	2	4	47	26	1201
2017	11 to 20 years in current department or agency	8	17	28	26	16	2	3	44	26	884
2017	More than 20 years in current department or agency	8	20	25	26	13	1	6	42	30	390
2014	Less than 3 years in current department or agency	4	9	19	34	23	5	5	64	15	548
2014	3 to 10 years in current department or agency	6	15	27	30	17	3	3	50	22	1588
2014	11 to 20 years in current department or agency	7	21	30	26	12	2	3	39	29	920
2014	More than 20 years in current department or agency	8	19	32	26	11	1	4	39	28	443

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	19	32	20	11	2	2	32	34	985
2019	3 to 10 years in current department or agency	14	21	33	21	8	1	2	30	35	1177
2019	11 to 20 years in current department or agency	16	22	31	18	10	2	2	29	39	921
2019	More than 20 years in current department or agency	15	25	33	17	6	1	3	24	42	344
2018	Less than 3 years in current department or agency	12	17	31	20	14	3	3	36	31	1119
2018	3 to 10 years in current department or agency	16	22	34	18	7	1	1	26	40	1084
2018	11 to 20 years in current department or agency	19	24	28	17	9	1	2	27	44	842
2018	More than 20 years in current department or agency	16	25	32	17	6	1	3	24	43	329
2017	Less than 3 years in current department or agency	12	20	29	17	14	4	5	34	34	1005
2017	3 to 10 years in current department or agency	17	22	30	17	9	1	3	28	41	1202
2017	11 to 20 years in current department or agency	19	25	28	15	9	1	4	25	46	886
2017	More than 20 years in current department or agency	17	30	26	16	6	2	4	23	50	389
2014	Less than 3 years in current department or agency	14	20	29	17	13	3	4	32	37	549
2014	3 to 10 years in current department or agency	19	24	28	16	8	2	3	25	46	1590
2014	11 to 20 years in current department or agency	24	27	26	13	6	2	2	20	54	917
2014	More than 20 years in current department or agency	22	33	26	10	5	1	3	16	57	443

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	14	30	27	18	1	1	47	23	983
2019	3 to 10 years in current department or agency	8	16	33	30	12	0	1	42	24	1176
2019	11 to 20 years in current department or agency	8	18	35	27	11	1	1	39	26	917
2019	More than 20 years in current department or agency	8	17	35	26	11	1	2	38	26	343
2018	Less than 3 years in current department or agency	7	14	26	29	21	2	2	52	22	1117
2018	3 to 10 years in current department or agency	9	18	33	28	11	0	1	40	27	1080
2018	11 to 20 years in current department or agency	11	19	35	24	9	0	1	34	31	837
2018	More than 20 years in current department or agency	8	16	41	24	9	0	2	34	25	326
2017	Less than 3 years in current department or agency	5	11	24	30	24	2	3	57	17	1004
2017	3 to 10 years in current department or agency	10	16	31	28	14	1	2	42	26	1198
2017	11 to 20 years in current department or agency	9	18	35	24	11	1	2	36	28	886
2017	More than 20 years in current department or agency	10	16	35	24	11	1	4	36	27	386
2014	Less than 3 years in current department or agency	5	13	28	29	19	3	3	51	19	549
2014	3 to 10 years in current department or agency	7	17	35	26	12	1	2	39	25	1587
2014	11 to 20 years in current department or agency	10	18	39	23	8	1	1	32	28	920
2014	More than 20 years in current department or agency	8	22	34	25	7	1	3	34	30	440

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	14	27	24	19	2	3	46	27	984
2019	3 to 10 years in current department or agency	14	20	30	22	13	1	1	35	35	1182
2019	11 to 20 years in current department or agency	16	22	30	18	10	1	2	29	40	920
2019	More than 20 years in current department or agency	17	28	29	17	8	0	2	25	45	343
2018	Less than 3 years in current department or agency	9	14	25	24	20	4	4	48	25	1122
2018	3 to 10 years in current department or agency	18	22	30	20	9	0	1	29	41	1085
2018	11 to 20 years in current department or agency	20	26	31	13	7	0	2	21	47	840
2018	More than 20 years in current department or agency	16	27	33	14	6	0	4	21	45	331
2017	Less than 3 years in current department or agency	7	13	23	22	25	3	7	52	22	1004
2017	3 to 10 years in current department or agency	17	23	28	18	11	1	3	30	41	1202
2017	11 to 20 years in current department or agency	17	26	29	16	9	0	3	26	44	888
2017	More than 20 years in current department or agency	17	25	31	15	9	1	3	24	44	389
2014	Less than 3 years in current department or agency	10	13	25	23	18	5	6	46	26	549
2014	3 to 10 years in current department or agency	13	24	32	16	10	1	3	28	39	1590
2014	11 to 20 years in current department or agency	20	25	31	15	7	1	1	23	45	917
2014	More than 20 years in current department or agency	15	33	29	14	6	0	4	20	50	442

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	16	27	22	19	3	2	44	28	981
2019	3 to 10 years in current department or agency	12	17	28	26	15	1	2	42	30	1176
2019	11 to 20 years in current department or agency	8	17	27	27	18	2	2	47	26	920
2019	More than 20 years in current department or agency	10	24	22	27	12	1	3	41	36	345
2018	Less than 3 years in current department or agency	9	16	23	23	20	6	4	47	28	1117
2018	3 to 10 years in current department or agency	13	19	27	24	13	2	2	39	33	1084
2018	11 to 20 years in current department or agency	11	19	26	23	17	2	2	41	32	836
2018	More than 20 years in current department or agency	12	21	28	21	12	1	4	35	35	328
2017	Less than 3 years in current department or agency	8	12	23	22	22	7	7	51	22	1008
2017	3 to 10 years in current department or agency	13	17	25	23	17	2	4	42	31	1203
2017	11 to 20 years in current department or agency	11	16	24	24	19	2	5	46	29	884
2017	More than 20 years in current department or agency	14	18	26	25	11	1	5	38	34	391
2014	Less than 3 years in current department or agency	5	7	20	31	25	7	6	64	13	548
2014	3 to 10 years in current department or agency	6	12	24	30	21	2	5	55	19	1588
2014	11 to 20 years in current department or agency	6	13	24	31	19	2	4	53	21	917
2014	More than 20 years in current department or agency	7	17	27	27	13	2	5	44	27	442

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	20	32	18	14	2	2	34	32	986
2019	3 to 10 years in current department or agency	11	20	34	24	9	1	2	33	32	1178
2019	11 to 20 years in current department or agency	11	21	35	21	9	2	2	31	33	919
2019	More than 20 years in current department or agency	10	27	35	18	8	1	1	26	38	344
2018	Less than 3 years in current department or agency	9	17	29	21	17	4	3	41	28	1120
2018	3 to 10 years in current department or agency	14	21	35	21	7	1	1	29	36	1087
2018	11 to 20 years in current department or agency	13	23	36	18	7	1	1	25	38	842
2018	More than 20 years in current department or agency	17	24	34	17	6	1	2	23	42	329
2017	Less than 3 years in current department or agency	9	14	30	21	17	5	5	41	25	1004
2017	3 to 10 years in current department or agency	14	20	32	18	10	2	3	29	37	1204
2017	11 to 20 years in current department or agency	14	21	34	16	9	2	3	27	37	887
2017	More than 20 years in current department or agency	14	25	37	13	6	2	3	20	41	390
2014	Less than 3 years in current department or agency	14	19	26	21	13	4	4	36	36	547
2014	3 to 10 years in current department or agency	13	21	34	16	10	3	3	28	37	1590
2014	11 to 20 years in current department or agency	17	23	33	14	7	3	2	23	43	920
2014	More than 20 years in current department or agency	18	32	28	12	5	2	3	18	53	444

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	14	30	27	18	1	1	47	22	984
2019	3 to 10 years in current department or agency	7	16	34	28	13	0	1	42	24	1179
2019	11 to 20 years in current department or agency	6	17	34	27	15	1	2	43	23	922
2019	More than 20 years in current department or agency	5	18	33	30	12	1	1	43	23	345

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	15	5	3	3	0	1	89	6	990
2019	3 to 10 years in current department or agency	67	19	6	5	2	0	1	87	8	1180
2019	11 to 20 years in current department or agency	64	19	8	4	3	0	1	84	8	922
2019	More than 20 years in current department or agency	62	20	6	6	3	0	3	85	9	343
2017	Less than 3 years in current department or agency	72	16	3	5	2	0	1	89	7	1009
2017	3 to 10 years in current department or agency	66	20	6	4	3	0	1	87	7	1205
2017	11 to 20 years in current department or agency	61	22	8	5	3	0	1	84	9	892
2017	More than 20 years in current department or agency	63	21	8	5	3	0	1	85	8	392
2014	Less than 3 years in current department or agency	72	18	5	3	1	1	1	92	4	549
2014	3 to 10 years in current department or agency	66	19	6	5	3	1	1	87	7	1593
2014	11 to 20 years in current department or agency	60	22	8	5	3	0	1	83	8	920
2014	More than 20 years in current department or agency	63	22	7	4	2	0	2	87	5	444

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	29	15	7	6	5	4	70	14	991
2019	3 to 10 years in current department or agency	32	29	15	8	8	4	3	65	18	1181
2019	11 to 20 years in current department or agency	28	34	15	7	7	5	3	68	16	923
2019	More than 20 years in current department or agency	26	34	15	10	7	5	3	65	18	344
2018	Less than 3 years in current department or agency	31	29	15	8	4	8	5	69	13	1115
2018	3 to 10 years in current department or agency	24	33	16	10	9	5	3	62	21	1083
2018	11 to 20 years in current department or agency	23	30	20	10	7	7	3	59	19	835
2018	More than 20 years in current department or agency	22	33	21	8	8	7	2	60	17	330
2017	Less than 3 years in current department or agency	35	28	10	7	4	8	9	74	13	1009
2017	3 to 10 years in current department or agency	28	32	14	10	8	4	5	65	20	1206
2017	11 to 20 years in current department or agency	27	32	16	10	7	5	4	64	18	891
2017	More than 20 years in current department or agency	26	35	17	8	7	4	4	66	16	392
2014	Less than 3 years in current department or agency	38	25	14	5	3	10	5	74	10	550
2014	3 to 10 years in current department or agency	30	32	14	9	6	5	4	68	16	1591
2014	11 to 20 years in current department or agency	27	33	18	8	7	5	3	64	16	918
2014	More than 20 years in current department or agency	27	38	16	7	4	4	3	70	13	444

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	28	6	7	5	1	0	82	12	988
2019	3 to 10 years in current department or agency	48	28	8	8	7	1	0	77	15	1180
2019	11 to 20 years in current department or agency	47	29	9	8	7	1	0	77	15	919
2019	More than 20 years in current department or agency	42	34	11	8	5	0	0	76	13	345
2018	Less than 3 years in current department or agency	52	28	7	7	4	1	0	81	12	1110
2018	3 to 10 years in current department or agency	40	31	10	10	8	1	0	72	18	1083
2018	11 to 20 years in current department or agency	41	33	9	9	7	1	0	75	16	834
2018	More than 20 years in current department or agency	44	33	9	9	4	1	1	78	13	331
2017	Less than 3 years in current department or agency	56	27	7	7	3	1	0	84	10	1006
2017	3 to 10 years in current department or agency	44	31	8	9	8	1	0	75	17	1205
2017	11 to 20 years in current department or agency	44	30	9	8	7	1	0	75	15	891
2017	More than 20 years in current department or agency	41	35	10	7	6	1	0	77	13	391
2014	Less than 3 years in current department or agency	55	27	6	7	3	2	0	83	10	550
2014	3 to 10 years in current department or agency	44	31	9	9	6	1	0	75	15	1593
2014	11 to 20 years in current department or agency	41	31	9	10	7	1	1	73	17	921
2014	More than 20 years in current department or agency	45	32	9	9	4	1	0	78	13	444

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	29	5	5	3	0	87	8	990
2019	3 to 10 years in current department or agency	50	32	7	7	4	0	82	11	1178
2019	11 to 20 years in current department or agency	52	32	6	6	4	0	84	10	922
2019	More than 20 years in current department or agency	48	33	9	8	2	0	80	10	344
2018	Less than 3 years in current department or agency	60	29	5	5	1	0	89	6	1114
2018	3 to 10 years in current department or agency	46	35	7	8	3	0	81	11	1081
2018	11 to 20 years in current department or agency	48	35	7	5	4	1	84	9	837
2018	More than 20 years in current department or agency	51	33	7	6	3	0	84	9	330
2017	Less than 3 years in current department or agency	58	30	6	3	2	0	89	6	1008
2017	3 to 10 years in current department or agency	45	36	9	7	3	0	82	10	1203
2017	11 to 20 years in current department or agency	43	38	9	7	3	1	81	10	888
2017	More than 20 years in current department or agency	44	37	10	6	3	0	81	9	393
2014	Less than 3 years in current department or agency	57	33	4	4	2	1	90	6	549
2014	3 to 10 years in current department or agency	45	38	8	5	2	0	84	8	1592
2014	11 to 20 years in current department or agency	38	43	10	5	3	0	81	8	921
2014	More than 20 years in current department or agency	43	41	7	7	2	0	84	9	443

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	32	9	3	2	1	1	86	5	987
2019	3 to 10 years in current department or agency	44	35	11	5	4	1	0	80	9	1179
2019	11 to 20 years in current department or agency	42	37	11	5	3	1	0	80	8	920
2019	More than 20 years in current department or agency	35	42	13	5	3	1	1	79	8	345
2018	Less than 3 years in current department or agency	52	33	9	3	1	1	1	87	4	1115
2018	3 to 10 years in current department or agency	39	38	13	6	4	1	0	78	9	1085
2018	11 to 20 years in current department or agency	38	38	13	6	3	1	0	78	9	837
2018	More than 20 years in current department or agency	41	40	10	5	3	1	0	82	8	330

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	24	10	3	2	1	3	84	5	988
2019	3 to 10 years in current department or agency	50	27	12	5	4	0	3	79	9	1182
2019	11 to 20 years in current department or agency	48	25	15	4	2	1	5	78	7	923
2019	More than 20 years in current department or agency	46	29	14	4	3	1	3	78	7	344

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	30	9	6	5	1	1	80	11	989
2019	3 to 10 years in current department or agency	43	31	11	7	6	0	1	75	13	1179
2019	11 to 20 years in current department or agency	45	32	12	7	5	0	0	76	12	921
2019	More than 20 years in current department or agency	39	35	12	8	4	0	1	75	12	345
2018	Less than 3 years in current department or agency	49	32	8	6	3	1	1	83	9	1119
2018	3 to 10 years in current department or agency	41	33	12	9	5	0	0	74	14	1073
2018	11 to 20 years in current department or agency	42	34	11	7	5	0	0	77	12	842
2018	More than 20 years in current department or agency	44	31	12	7	4	1	1	76	12	327
2017	Less than 3 years in current department or agency	45	34	11	6	3	0	1	80	10	1007
2017	3 to 10 years in current department or agency	40	35	12	7	5	0	0	76	12	1207
2017	11 to 20 years in current department or agency	40	35	12	7	5	0	0	76	12	891
2017	More than 20 years in current department or agency	38	36	14	6	4	0	1	75	11	393
2014	Less than 3 years in current department or agency	44	35	10	7	2	1	0	81	9	550
2014	3 to 10 years in current department or agency	40	37	11	7	5	0	0	77	12	1594
2014	11 to 20 years in current department or agency	35	39	13	8	5	1	0	75	13	922
2014	More than 20 years in current department or agency	37	41	11	6	4	0	0	78	10	444

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	24	9	5	4	2	1	82	9	985
2019	3 to 10 years in current department or agency	50	26	12	6	4	1	1	77	10	1176
2019	11 to 20 years in current department or agency	51	28	10	6	3	1	0	80	9	923
2019	More than 20 years in current department or agency	45	30	13	6	5	2	0	76	11	345
2018	Less than 3 years in current department or agency	57	27	8	3	2	1	1	86	5	1117
2018	3 to 10 years in current department or agency	48	28	11	7	5	1	0	77	12	1071
2018	11 to 20 years in current department or agency	52	25	12	6	4	1	0	78	10	838
2018	More than 20 years in current department or agency	50	28	9	8	2	1	1	80	10	327
2017	Less than 3 years in current department or agency	57	27	8	3	3	1	1	86	6	1007
2017	3 to 10 years in current department or agency	48	29	10	6	4	1	1	79	11	1207
2017	11 to 20 years in current department or agency	48	29	11	6	4	2	0	78	10	888
2017	More than 20 years in current department or agency	44	34	13	5	3	1	1	79	8	393
2014	Less than 3 years in current department or agency	56	26	10	2	2	3	1	86	5	550
2014	3 to 10 years in current department or agency	48	29	11	6	5	2	0	79	10	1593
2014	11 to 20 years in current department or agency	42	33	12	6	4	2	1	78	10	921
2014	More than 20 years in current department or agency	44	35	12	5	3	1	0	80	8	444

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	27	8	6	4	0	0	82	11	986
2019	3 to 10 years in current department or agency	45	31	9	8	5	1	1	77	13	1178
2019	11 to 20 years in current department or agency	46	33	10	6	4	0	0	80	10	922
2019	More than 20 years in current department or agency	41	36	11	8	4	1	0	77	12	341
2018	Less than 3 years in current department or agency	54	29	8	4	3	1	1	84	8	1113
2018	3 to 10 years in current department or agency	44	33	10	8	5	1	0	77	13	1075
2018	11 to 20 years in current department or agency	47	31	10	8	4	0	0	78	12	837
2018	More than 20 years in current department or agency	45	36	9	6	3	1	1	82	9	329
2017	Less than 3 years in current department or agency	53	28	8	6	3	1	1	83	9	1007
2017	3 to 10 years in current department or agency	46	31	9	8	4	1	0	78	12	1200
2017	11 to 20 years in current department or agency	46	31	11	7	4	0	0	78	11	890
2017	More than 20 years in current department or agency	43	37	10	5	5	0	0	80	10	393
2014	Less than 3 years in current department or agency	52	29	9	5	3	1	0	83	8	550
2014	3 to 10 years in current department or agency	45	33	8	8	5	0	0	79	13	1593
2014	11 to 20 years in current department or agency	40	36	11	8	5	0	0	76	13	920
2014	More than 20 years in current department or agency	42	38	9	5	5	0	0	81	10	443

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	84	9	2	2	2	0	1	94	4	988
2019	3 to 10 years in current department or agency	80	13	4	2	1	0	1	94	2	1179
2019	11 to 20 years in current department or agency	82	11	3	2	2	0	1	93	4	919
2019	More than 20 years in current department or agency	79	11	4	2	1	0	2	92	3	343
2017	Less than 3 years in current department or agency	80	13	3	2	1	0	1	94	3	1007
2017	3 to 10 years in current department or agency	79	14	3	2	1	0	1	94	3	1204
2017	11 to 20 years in current department or agency	77	15	4	1	2	0	1	93	3	889
2017	More than 20 years in current department or agency	72	20	4	2	1	0	1	93	3	393
2014	Less than 3 years in current department or agency	85	10	1	1	1	1	1	97	2	550
2014	3 to 10 years in current department or agency	78	14	3	1	2	0	2	94	3	1594
2014	11 to 20 years in current department or agency	75	14	5	2	1	1	2	92	4	920
2014	More than 20 years in current department or agency	73	18	5	0	1	0	3	94	1	444

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	19	7	5	6	2	2	81	12	985
2019	3 to 10 years in current department or agency	55	22	8	6	6	2	2	80	12	1182
2019	11 to 20 years in current department or agency	59	23	8	4	5	1	1	83	9	922
2019	More than 20 years in current department or agency	58	26	6	4	2	2	2	87	7	344
2017	Less than 3 years in current department or agency	48	22	7	6	3	6	7	82	10	1004
2017	3 to 10 years in current department or agency	52	24	7	5	6	3	3	81	12	1202
2017	11 to 20 years in current department or agency	54	23	8	5	5	3	3	81	10	888
2017	More than 20 years in current department or agency	49	29	7	4	3	3	5	85	8	393
2014	Less than 3 years in current department or agency	55	21	7	4	3	5	4	84	8	550
2014	3 to 10 years in current department or agency	53	23	7	5	5	3	4	82	11	1593
2014	11 to 20 years in current department or agency	48	27	7	4	6	3	4	81	11	922
2014	More than 20 years in current department or agency	50	29	7	3	6	3	3	84	9	444

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	19	7	2	3	0	88	6	987
2019	3 to 10 years in current department or agency	60	21	8	4	4	2	83	8	1183
2019	11 to 20 years in current department or agency	62	21	8	3	4	1	84	8	923
2019	More than 20 years in current department or agency	56	22	12	5	3	1	79	9	345
2018	Less than 3 years in current department or agency	67	21	7	2	2	1	89	4	1117
2018	3 to 10 years in current department or agency	55	25	9	5	5	1	81	10	1068
2018	11 to 20 years in current department or agency	58	23	10	3	5	1	82	8	840
2018	More than 20 years in current department or agency	56	25	12	4	3	1	81	7	325
2017	Less than 3 years in current department or agency	65	23	5	3	2	1	90	5	1006
2017	3 to 10 years in current department or agency	57	23	8	6	4	2	82	10	1204
2017	11 to 20 years in current department or agency	56	24	9	3	6	1	81	9	891
2017	More than 20 years in current department or agency	55	26	11	4	4	1	81	8	393

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	24	8	5	4	0	0	83	9	993
2019	3 to 10 years in current department or agency	52	27	9	6	5	0	0	80	11	1181
2019	11 to 20 years in current department or agency	56	25	10	4	4	0	0	82	8	922
2019	More than 20 years in current department or agency	53	27	8	7	4	0	0	81	11	344
2018	Less than 3 years in current department or agency	60	24	7	5	3	1	0	85	8	1117
2018	3 to 10 years in current department or agency	48	29	11	6	6	0	0	77	11	1077
2018	11 to 20 years in current department or agency	52	26	9	7	5	0	0	79	12	838
2018	More than 20 years in current department or agency	51	27	11	6	3	0	0	79	10	328
2017	Less than 3 years in current department or agency	58	26	7	4	4	0	1	85	8	1005
2017	3 to 10 years in current department or agency	51	27	10	5	6	0	0	79	11	1201
2017	11 to 20 years in current department or agency	54	26	10	6	5	0	0	79	11	891
2017	More than 20 years in current department or agency	53	27	11	4	4	0	0	81	8	393
2014	Less than 3 years in current department or agency	58	28	6	5	4	0	0	86	8	550
2014	3 to 10 years in current department or agency	51	28	9	6	5	0	0	80	11	1592
2014	11 to 20 years in current department or agency	46	32	10	6	5	1	0	79	11	922
2014	More than 20 years in current department or agency	51	31	9	5	3	0	0	83	8	444

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	49	9	10	3	4	2	77	13	194
2019	3 to 10 years in current department or agency	23	47	13	10	2	2	2	74	12	320
2019	11 to 20 years in current department or agency	27	44	13	11	4	1	1	72	15	291
2019	More than 20 years in current department or agency	29	38	15	10	4	2	2	70	15	114

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	31	10	5	4	5	0	79	11	989
2019	3 to 10 years in current department or agency	29	34	15	9	6	6	0	68	17	1175
2019	11 to 20 years in current department or agency	26	34	17	10	7	6	0	64	18	914
2019	More than 20 years in current department or agency	23	30	21	11	6	9	1	58	18	339
2018	Less than 3 years in current department or agency	44	31	10	4	3	7	0	81	8	1123
2018	3 to 10 years in current department or agency	29	30	17	9	9	5	0	63	19	1088
2018	11 to 20 years in current department or agency	25	31	18	11	8	7	0	60	21	844
2018	More than 20 years in current department or agency	25	29	23	9	5	8	0	59	15	331
2017	Less than 3 years in current department or agency	43	30	10	4	3	9	1	81	8	1006
2017	3 to 10 years in current department or agency	25	33	17	9	8	8	0	63	19	1205
2017	11 to 20 years in current department or agency	23	33	19	10	9	7	0	60	20	892
2017	More than 20 years in current department or agency	24	32	21	7	8	7	0	60	17	393
2014	Less than 3 years in current department or agency	41	29	11	4	2	12	1	79	8	549
2014	3 to 10 years in current department or agency	27	35	14	9	5	10	0	69	16	1592
2014	11 to 20 years in current department or agency	21	36	18	8	7	9	0	63	17	921
2014	More than 20 years in current department or agency	20	38	21	8	5	9	0	63	14	444

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	33	12	8	4	3	0	75	12	988
2019	3 to 10 years in current department or agency	27	35	18	11	8	2	0	63	19	1171
2019	11 to 20 years in current department or agency	22	34	18	13	9	3	0	58	24	916
2019	More than 20 years in current department or agency	19	31	22	15	9	3	1	52	25	340
2018	Less than 3 years in current department or agency	41	34	11	5	5	3	1	78	10	1119
2018	3 to 10 years in current department or agency	25	32	17	14	11	2	0	57	25	1088
2018	11 to 20 years in current department or agency	20	30	21	15	12	1	0	51	28	844
2018	More than 20 years in current department or agency	20	33	21	15	8	2	0	55	24	331
2017	Less than 3 years in current department or agency	42	32	12	6	3	4	1	78	9	1007
2017	3 to 10 years in current department or agency	24	31	19	12	11	2	0	57	23	1205
2017	11 to 20 years in current department or agency	18	33	25	13	10	1	0	51	24	890
2017	More than 20 years in current department or agency	20	32	24	12	10	2	0	53	23	392
2014	Less than 3 years in current department or agency	39	34	13	6	3	6	0	77	9	549
2014	3 to 10 years in current department or agency	24	35	17	14	7	3	0	61	21	1593
2014	11 to 20 years in current department or agency	18	36	20	15	9	1	0	55	25	921
2014	More than 20 years in current department or agency	18	36	25	11	8	2	0	55	19	443

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	31	16	11	6	5	0	65	18	990
2019	3 to 10 years in current department or agency	18	34	20	15	9	3	0	54	25	1171
2019	11 to 20 years in current department or agency	16	29	22	17	11	5	0	48	29	915
2019	More than 20 years in current department or agency	14	25	27	18	10	5	1	42	29	341
2018	Less than 3 years in current department or agency	31	33	17	7	5	6	0	69	13	1118
2018	3 to 10 years in current department or agency	17	31	19	17	12	4	0	50	30	1085
2018	11 to 20 years in current department or agency	14	26	24	18	14	4	0	42	33	844
2018	More than 20 years in current department or agency	13	31	20	20	11	5	0	46	33	331
2017	Less than 3 years in current department or agency	30	31	15	9	5	10	1	68	15	1003
2017	3 to 10 years in current department or agency	16	31	20	16	12	5	0	50	29	1203
2017	11 to 20 years in current department or agency	12	29	26	19	10	4	0	43	30	892
2017	More than 20 years in current department or agency	14	29	24	17	10	6	1	46	29	392
2014	Less than 3 years in current department or agency	27	34	17	9	3	9	0	68	14	549
2014	3 to 10 years in current department or agency	16	33	19	17	9	6	0	53	27	1591
2014	11 to 20 years in current department or agency	12	32	23	17	11	5	0	46	30	920
2014	More than 20 years in current department or agency	12	30	29	17	8	4	0	44	26	444

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	30	17	15	8	2	0	59	23	987
2019	3 to 10 years in current department or agency	17	33	18	17	12	3	0	51	30	1175
2019	11 to 20 years in current department or agency	14	33	21	18	11	2	0	48	30	915
2019	More than 20 years in current department or agency	15	32	19	18	13	3	1	49	32	340
2018	Less than 3 years in current department or agency	27	35	16	11	7	3	0	65	19	1122
2018	3 to 10 years in current department or agency	14	33	19	18	14	2	0	48	33	1088
2018	11 to 20 years in current department or agency	13	30	21	20	15	1	0	43	36	844
2018	More than 20 years in current department or agency	14	36	16	17	13	4	0	52	31	331
2017	Less than 3 years in current department or agency	30	34	14	10	6	5	1	69	17	1006
2017	3 to 10 years in current department or agency	16	32	18	17	13	3	0	50	31	1204
2017	11 to 20 years in current department or agency	13	34	21	17	13	2	0	48	31	888
2017	More than 20 years in current department or agency	15	33	19	18	11	3	0	49	31	391
2014	Less than 3 years in current department or agency	26	39	16	11	3	4	0	68	15	549
2014	3 to 10 years in current department or agency	15	37	18	17	11	2	0	53	28	1592
2014	11 to 20 years in current department or agency	14	37	19	16	12	2	0	52	28	921
2014	More than 20 years in current department or agency	12	40	22	14	7	4	0	55	22	444

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	22	13	5	2	4	1	78	8	990
2019	3 to 10 years in current department or agency	44	25	15	5	3	6	1	74	9	1183
2019	11 to 20 years in current department or agency	47	26	13	4	2	6	1	79	7	923
2019	More than 20 years in current department or agency	45	27	13	5	1	7	1	79	7	345

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	42	12	6	3	1	0	79	9	989
2019	3 to 10 years in current department or agency	27	47	15	8	3	1	0	75	11	1181
2019	11 to 20 years in current department or agency	28	43	17	9	3	1	0	71	12	923
2019	More than 20 years in current department or agency	22	45	18	10	4	1	1	68	14	344
2018	Less than 3 years in current department or agency	33	45	10	8	2	2	0	80	10	1120
2018	3 to 10 years in current department or agency	24	43	18	8	5	1	0	68	14	1083
2018	11 to 20 years in current department or agency	22	43	20	11	4	0	0	65	14	842
2018	More than 20 years in current department or agency	25	41	19	11	3	0	1	66	15	331
2017	Less than 3 years in current department or agency	38	43	10	5	2	2	0	83	7	1008
2017	3 to 10 years in current department or agency	25	42	17	10	5	1	0	68	15	1205
2017	11 to 20 years in current department or agency	25	44	17	9	4	1	0	70	12	891
2017	More than 20 years in current department or agency	23	42	19	9	5	1	0	66	15	392
2014	Less than 3 years in current department or agency	32	42	15	6	2	2	0	76	9	550
2014	3 to 10 years in current department or agency	26	44	17	9	3	2	0	70	12	1594
2014	11 to 20 years in current department or agency	23	43	19	9	4	2	0	67	13	921
2014	More than 20 years in current department or agency	19	46	19	10	3	3	0	67	13	444

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	36	18	10	6	5	1	64	17	986
2019	3 to 10 years in current department or agency	15	36	22	16	9	2	0	52	25	1173
2019	11 to 20 years in current department or agency	14	32	23	20	8	2	0	48	28	918
2019	More than 20 years in current department or agency	13	35	23	20	7	3	1	49	27	343

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	32	13	11	5	3	2	70	16	989
2019	3 to 10 years in current department or agency	30	36	14	11	6	2	1	69	17	1181
2019	11 to 20 years in current department or agency	26	39	14	10	6	3	1	68	17	920
2019	More than 20 years in current department or agency	27	36	16	11	5	3	2	67	17	344
2018	Less than 3 years in current department or agency	34	34	13	9	4	5	1	73	14	1119
2018	3 to 10 years in current department or agency	28	37	16	10	6	2	1	67	17	1085
2018	11 to 20 years in current department or agency	26	34	15	12	7	4	1	64	21	841
2018	More than 20 years in current department or agency	26	44	13	7	5	3	1	74	12	332
2017	Less than 3 years in current department or agency	37	32	11	9	4	6	1	74	14	1004
2017	3 to 10 years in current department or agency	31	36	13	9	6	4	1	71	16	1206
2017	11 to 20 years in current department or agency	29	36	13	11	7	3	1	68	18	892
2017	More than 20 years in current department or agency	26	43	15	6	4	4	1	73	11	391
2014	Less than 3 years in current department or agency	40	35	10	5	3	4	2	80	9	548
2014	3 to 10 years in current department or agency	35	37	12	8	4	3	1	75	13	1592
2014	11 to 20 years in current department or agency	30	39	13	8	5	4	1	73	13	921
2014	More than 20 years in current department or agency	28	42	14	6	4	5	1	74	11	444

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	35	18	5	2	3	0	74	7	989
2019	3 to 10 years in current department or agency	32	36	19	8	4	1	0	69	12	1178
2019	11 to 20 years in current department or agency	30	35	21	7	5	2	0	66	12	923
2019	More than 20 years in current department or agency	30	36	22	7	4	1	1	67	11	344
2018	Less than 3 years in current department or agency	40	36	13	5	2	4	0	79	7	1117
2018	3 to 10 years in current department or agency	28	39	20	6	6	1	0	68	12	1087
2018	11 to 20 years in current department or agency	25	36	23	9	5	2	0	62	14	837
2018	More than 20 years in current department or agency	28	40	22	6	3	1	0	69	9	328

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	21	19	9	9	13	3	56	21	987
2019	3 to 10 years in current department or agency	18	21	19	14	14	11	2	45	33	1178
2019	11 to 20 years in current department or agency	15	22	20	14	16	11	2	43	35	921
2019	More than 20 years in current department or agency	15	22	17	17	12	13	4	45	35	344
2018	Less than 3 years in current department or agency	22	23	20	10	6	14	4	56	20	1120
2018	3 to 10 years in current department or agency	13	23	21	14	16	11	3	42	34	1086
2018	11 to 20 years in current department or agency	14	21	22	16	18	9	1	39	38	842
2018	More than 20 years in current department or agency	15	25	18	13	15	12	3	47	32	330
2017	Less than 3 years in current department or agency	21	20	16	9	8	18	7	55	23	1005
2017	3 to 10 years in current department or agency	13	21	20	13	18	11	3	40	37	1205
2017	11 to 20 years in current department or agency	15	20	19	15	18	10	3	40	38	892
2017	More than 20 years in current department or agency	14	23	21	15	14	9	5	43	33	393
2014	Less than 3 years in current department or agency	21	20	17	10	9	18	6	53	25	550
2014	3 to 10 years in current department or agency	14	21	17	15	17	13	3	41	38	1593
2014	11 to 20 years in current department or agency	12	21	21	17	17	10	3	38	38	920
2014	More than 20 years in current department or agency	13	26	22	16	12	8	3	44	31	444

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	34	13	10	5	3	0	71	16	988
2019	3 to 10 years in current department or agency	24	35	18	12	10	1	0	60	23	1174
2019	11 to 20 years in current department or agency	20	32	18	16	12	1	0	53	28	920
2019	More than 20 years in current department or agency	20	33	22	13	9	3	1	55	23	345
2018	Less than 3 years in current department or agency	35	33	15	7	4	5	0	72	12	1120
2018	3 to 10 years in current department or agency	23	34	17	13	12	1	0	57	26	1082
2018	11 to 20 years in current department or agency	17	32	20	17	13	1	0	50	30	838
2018	More than 20 years in current department or agency	19	39	15	19	5	1	0	60	25	330
2017	Less than 3 years in current department or agency	35	34	13	6	4	6	1	74	11	1006
2017	3 to 10 years in current department or agency	27	34	16	13	9	1	0	61	23	1202
2017	11 to 20 years in current department or agency	24	35	17	12	10	1	0	60	23	889
2017	More than 20 years in current department or agency	28	36	16	12	7	1	1	65	19	393
2014	Less than 3 years in current department or agency	33	32	13	10	5	6	2	69	17	550
2014	3 to 10 years in current department or agency	23	34	16	14	10	2	0	58	25	1591
2014	11 to 20 years in current department or agency	22	34	19	13	8	3	0	57	23	920
2014	More than 20 years in current department or agency	20	44	16	10	7	3	0	67	17	444

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	30	12	12	8	3	1	67	21	991
2019	3 to 10 years in current department or agency	22	29	15	15	17	1	1	52	33	1181
2019	11 to 20 years in current department or agency	16	24	17	19	22	1	2	41	41	920
2019	More than 20 years in current department or agency	15	21	21	14	21	2	6	40	38	345
2018	Less than 3 years in current department or agency	34	28	14	10	8	3	2	65	19	1121
2018	3 to 10 years in current department or agency	20	27	13	16	21	2	1	48	38	1082
2018	11 to 20 years in current department or agency	14	25	15	19	25	1	1	40	45	842
2018	More than 20 years in current department or agency	11	27	20	19	18	1	4	40	39	332
2017	Less than 3 years in current department or agency	31	30	13	9	7	6	4	67	18	1006
2017	3 to 10 years in current department or agency	20	26	15	16	21	1	2	48	37	1204
2017	11 to 20 years in current department or agency	16	23	16	21	22	1	1	39	45	890
2017	More than 20 years in current department or agency	14	24	18	17	21	1	5	41	40	392
2014	Less than 3 years in current department or agency	25	27	15	13	12	6	2	56	27	550
2014	3 to 10 years in current department or agency	16	22	16	19	23	2	2	40	44	1593
2014	11 to 20 years in current department or agency	14	24	15	18	24	2	2	40	44	920
2014	More than 20 years in current department or agency	13	24	21	14	22	1	4	39	38	444

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	22	11	4	3	0	2	81	8	991
2019	3 to 10 years in current department or agency	52	24	14	5	3	1	2	78	8	1181
2019	11 to 20 years in current department or agency	48	23	14	6	4	1	3	74	11	922
2019	More than 20 years in current department or agency	53	21	12	3	3	1	7	80	7	345

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	12	9	4	5	1	8	80	9	987
2019	3 to 10 years in current department or agency	61	12	8	4	6	1	9	81	10	1183
2019	11 to 20 years in current department or agency	60	12	9	4	6	1	8	80	11	922
2019	More than 20 years in current department or agency	58	9	5	3	3	1	20	86	8	344

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	22	12	7	3	2	2	77	10	992
2019	3 to 10 years in current department or agency	49	24	15	5	5	1	2	75	10	1178
2019	11 to 20 years in current department or agency	48	27	13	6	3	1	2	77	9	920
2019	More than 20 years in current department or agency	50	21	12	5	2	1	8	79	8	343

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	18	13	7	6	3	3	73	13	991
2019	3 to 10 years in current department or agency	45	21	16	6	7	2	3	70	14	1176
2019	11 to 20 years in current department or agency	46	21	14	6	6	2	3	71	14	918
2019	More than 20 years in current department or agency	47	18	11	9	4	3	8	74	14	338

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	13	9	4	4	2	5	81	9	989
2019	3 to 10 years in current department or agency	52	13	12	8	8	3	4	70	17	1176
2019	11 to 20 years in current department or agency	46	15	10	9	10	3	6	67	21	919
2019	More than 20 years in current department or agency	42	16	12	8	9	5	9	68	19	343

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	11	7	3	2	2	3	87	5	992
2019	3 to 10 years in current department or agency	70	13	8	2	3	2	4	87	5	1176
2019	11 to 20 years in current department or agency	68	14	6	3	3	2	4	86	7	914
2019	More than 20 years in current department or agency	56	14	9	5	3	3	10	81	9	342

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	80	8	3	2	2	3	2	93	4	988
2019	3 to 10 years in current department or agency	73	8	6	2	4	4	3	87	6	1178
2019	11 to 20 years in current department or agency	71	10	5	4	3	3	3	87	8	917
2019	More than 20 years in current department or agency	68	10	6	2	2	5	7	88	5	342

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	85	4	2	0	0	2	5	97	1	988
2019	3 to 10 years in current department or agency	79	6	3	1	1	2	8	94	3	1177
2019	11 to 20 years in current department or agency	76	7	3	1	1	2	10	94	3	916
2019	More than 20 years in current department or agency	72	7	3	1	1	2	14	95	2	339

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	38	17	7	4	2	0	72	11	990
2019	3 to 10 years in current department or agency	21	41	18	10	6	4	0	64	17	1180
2019	11 to 20 years in current department or agency	19	37	22	11	6	3	1	59	18	922
2019	More than 20 years in current department or agency	18	39	26	11	3	4	0	59	14	345
2018	Less than 3 years in current department or agency	31	37	16	6	3	5	1	73	10	1120
2018	3 to 10 years in current department or agency	20	37	22	9	9	3	0	58	19	1086
2018	11 to 20 years in current department or agency	18	34	23	12	9	3	0	54	22	843
2018	More than 20 years in current department or agency	18	37	21	13	5	5	1	58	19	332
2017	Less than 3 years in current department or agency	30	39	15	6	3	7	1	74	10	1004
2017	3 to 10 years in current department or agency	21	36	21	10	10	3	0	58	21	1204
2017	11 to 20 years in current department or agency	16	34	24	14	9	4	0	52	24	891
2017	More than 20 years in current department or agency	20	34	25	13	5	2	1	55	19	392

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	35	9	4	2	1	0	84	7	985
2019	3 to 10 years in current department or agency	33	40	13	7	4	2	0	75	11	1173
2019	11 to 20 years in current department or agency	35	38	14	8	4	1	1	74	12	919
2019	More than 20 years in current department or agency	35	41	14	4	3	2	0	78	7	343
2018	Less than 3 years in current department or agency	54	33	8	3	1	1	0	88	4	1120
2018	3 to 10 years in current department or agency	41	39	11	5	3	1	0	81	8	1078
2018	11 to 20 years in current department or agency	39	37	14	5	3	2	0	77	8	841
2018	More than 20 years in current department or agency	42	38	11	4	2	2	1	83	6	331
2017	Less than 3 years in current department or agency	49	38	6	2	1	3	0	90	4	1009
2017	3 to 10 years in current department or agency	36	40	13	6	3	2	0	77	9	1206
2017	11 to 20 years in current department or agency	34	42	13	5	3	2	0	78	8	889
2017	More than 20 years in current department or agency	32	42	16	4	4	2	0	75	8	390
2014	Less than 3 years in current department or agency	52	31	9	4	1	3	0	86	5	550
2014	3 to 10 years in current department or agency	41	39	10	5	2	3	0	82	7	1594
2014	11 to 20 years in current department or agency	37	41	12	5	2	3	0	81	7	920
2014	More than 20 years in current department or agency	37	40	14	4	2	3	0	80	6	444

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	29	8	3	1	3	0	87	4	987
2019	3 to 10 years in current department or agency	44	36	11	3	3	3	0	82	6	1178
2019	11 to 20 years in current department or agency	46	33	13	3	3	2	0	81	6	920
2019	More than 20 years in current department or agency	44	37	11	2	2	2	1	84	4	342
2018	Less than 3 years in current department or agency	55	29	10	3	0	3	1	87	3	1109
2018	3 to 10 years in current department or agency	44	36	11	4	3	2	1	82	7	1080
2018	11 to 20 years in current department or agency	42	34	15	3	2	4	0	79	5	838
2018	More than 20 years in current department or agency	43	39	11	2	2	2	1	85	4	331
2017	Less than 3 years in current department or agency	48	32	10	2	1	5	1	86	4	1008
2017	3 to 10 years in current department or agency	38	35	15	4	3	4	0	77	8	1205
2017	11 to 20 years in current department or agency	35	37	16	3	4	5	0	75	8	890
2017	More than 20 years in current department or agency	38	37	18	3	3	1	0	77	5	391
2014	Less than 3 years in current department or agency	51	30	8	3	0	8	0	87	4	550
2014	3 to 10 years in current department or agency	44	34	12	3	2	5	0	83	5	1592
2014	11 to 20 years in current department or agency	41	35	14	3	2	5	1	80	5	920
2014	More than 20 years in current department or agency	41	35	15	2	2	4	0	80	4	444

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	27	5	3	1	0	90	4	988
2019	3 to 10 years in current department or agency	49	34	9	5	3	1	83	8	1177
2019	11 to 20 years in current department or agency	47	33	10	6	4	0	81	10	922
2019	More than 20 years in current department or agency	47	33	11	5	3	0	81	8	344
2018	Less than 3 years in current department or agency	63	29	5	2	1	0	93	3	1116
2018	3 to 10 years in current department or agency	47	34	10	5	4	0	81	9	1079
2018	11 to 20 years in current department or agency	42	38	11	6	3	0	80	9	844
2018	More than 20 years in current department or agency	44	39	9	5	3	0	83	8	332
2017	Less than 3 years in current department or agency	63	30	4	2	1	1	94	3	1006
2017	3 to 10 years in current department or agency	44	36	9	5	5	0	80	10	1204
2017	11 to 20 years in current department or agency	39	40	10	6	4	0	80	10	888
2017	More than 20 years in current department or agency	38	40	12	7	3	1	78	10	393
2014	Less than 3 years in current department or agency	62	28	6	2	1	1	91	3	550
2014	3 to 10 years in current department or agency	48	36	10	4	2	0	84	6	1593
2014	11 to 20 years in current department or agency	43	39	10	5	3	1	83	8	920
2014	More than 20 years in current department or agency	41	37	12	6	3	0	79	9	443

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	28	12	4	3	0	0	82	7	987
2019	3 to 10 years in current department or agency	41	30	16	8	5	1	0	72	12	1179
2019	11 to 20 years in current department or agency	38	31	17	7	6	0	0	70	13	921
2019	More than 20 years in current department or agency	36	35	19	5	5	0	1	71	10	343
2018	Less than 3 years in current department or agency	54	27	11	4	2	1	0	83	6	1116
2018	3 to 10 years in current department or agency	37	32	17	8	5	0	0	70	13	1080
2018	11 to 20 years in current department or agency	32	35	19	7	6	0	0	67	14	837
2018	More than 20 years in current department or agency	33	35	19	7	6	1	0	68	13	331
2017	Less than 3 years in current department or agency	54	27	12	4	2	1	0	82	6	1004
2017	3 to 10 years in current department or agency	35	34	16	8	7	0	0	69	15	1204
2017	11 to 20 years in current department or agency	31	36	19	8	7	0	0	67	14	883
2017	More than 20 years in current department or agency	33	32	20	8	7	0	0	65	15	393
2014	Less than 3 years in current department or agency	47	33	11	5	3	1	0	81	8	550
2014	3 to 10 years in current department or agency	34	38	15	8	5	1	0	72	13	1594
2014	11 to 20 years in current department or agency	29	36	18	10	6	1	0	66	16	921
2014	More than 20 years in current department or agency	26	40	18	7	7	1	0	67	15	444

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	29	11	5	3	0	82	8	985
2019	3 to 10 years in current department or agency	37	36	13	9	4	1	74	13	1176
2019	11 to 20 years in current department or agency	37	34	15	8	5	0	71	14	920
2019	More than 20 years in current department or agency	35	38	15	6	5	0	74	11	343
2018	Less than 3 years in current department or agency	52	31	10	5	2	1	84	6	1113
2018	3 to 10 years in current department or agency	35	35	16	8	6	0	70	14	1073
2018	11 to 20 years in current department or agency	30	36	19	9	6	0	67	14	836
2018	More than 20 years in current department or agency	30	38	18	9	5	1	68	13	328
2017	Less than 3 years in current department or agency	50	32	11	4	2	1	83	6	1007
2017	3 to 10 years in current department or agency	34	36	14	9	6	0	70	15	1204
2017	11 to 20 years in current department or agency	31	38	18	8	5	0	69	14	887
2017	More than 20 years in current department or agency	30	35	20	9	6	0	65	15	393
2014	Less than 3 years in current department or agency	48	33	10	6	2	1	81	8	550
2014	3 to 10 years in current department or agency	32	39	15	8	4	1	72	13	1593
2014	11 to 20 years in current department or agency	29	39	18	9	5	0	68	14	920
2014	More than 20 years in current department or agency	26	39	19	9	7	0	66	16	444

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	22	17	9	6	2	0	66	16	993
2019	3 to 10 years in current department or agency	33	26	18	11	8	3	0	61	20	1181
2019	11 to 20 years in current department or agency	37	24	20	9	7	3	1	63	17	920
2019	More than 20 years in current department or agency	37	24	20	9	5	3	2	64	14	343
2018	Less than 3 years in current department or agency	38	23	19	10	5	4	1	64	15	1119
2018	3 to 10 years in current department or agency	32	24	18	12	10	2	0	58	23	1082
2018	11 to 20 years in current department or agency	31	27	18	12	9	3	0	60	21	843
2018	More than 20 years in current department or agency	31	31	23	5	7	3	1	64	12	330
2017	Less than 3 years in current department or agency	38	22	18	10	5	6	1	64	16	1008
2017	3 to 10 years in current department or agency	30	26	19	12	10	3	0	58	23	1205
2017	11 to 20 years in current department or agency	31	27	20	10	9	2	1	60	20	889
2017	More than 20 years in current department or agency	33	28	19	9	7	3	2	63	17	392
2014	Less than 3 years in current department or agency	36	22	18	11	6	6	1	62	19	550
2014	3 to 10 years in current department or agency	29	26	19	12	9	4	0	58	22	1594
2014	11 to 20 years in current department or agency	28	29	20	11	8	3	1	59	19	919
2014	More than 20 years in current department or agency	34	28	18	10	6	3	1	64	17	444

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	37	28	35	992
2019	3 to 10 years in current department or agency	30	33	37	1184
2019	11 to 20 years in current department or agency	21	45	34	925
2019	More than 20 years in current department or agency	32	37	31	344
2018	Less than 3 years in current department or agency	34	32	35	1122
2018	3 to 10 years in current department or agency	29	33	37	1084
2018	11 to 20 years in current department or agency	21	45	34	842
2018	More than 20 years in current department or agency	29	41	30	333
2017	Less than 3 years in current department or agency	32	31	38	1009
2017	3 to 10 years in current department or agency	29	36	35	1205
2017	11 to 20 years in current department or agency	21	47	32	892
2017	More than 20 years in current department or agency	30	43	27	392
2014	Less than 3 years in current department or agency	32	34	34	550
2014	3 to 10 years in current department or agency	29	36	35	1594
2014	11 to 20 years in current department or agency	22	44	34	922
2014	More than 20 years in current department or agency	26	46	28	443

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	1	35	45	5	6	8	362
2019	3 to 10 years in current department or agency	8	27	48	7	2	8	353
2019	11 to 20 years in current department or agency	19	27	44	5	0	5	198
2019	More than 20 years in current department or agency	67	12	15	2	0	4	109
2018	Less than 3 years in current department or agency	2	29	39	5	17	8	376
2018	3 to 10 years in current department or agency	6	27	54	5	0	7	320
2018	11 to 20 years in current department or agency	16	26	45	5	0	8	178
2018	More than 20 years in current department or agency	67	2	16	8	3	4	99
2017	Less than 3 years in current department or agency	2	25	39	4	23	8	317
2017	3 to 10 years in current department or agency	8	26	48	7	1	9	351
2017	11 to 20 years in current department or agency	20	25	41	6	0	8	189
2017	More than 20 years in current department or agency	70	4	15	6	0	4	119
2014	Less than 3 years in current department or agency	6	23	43	8	9999	20	176
2014	3 to 10 years in current department or agency	6	29	48	9	9999	9	461
2014	11 to 20 years in current department or agency	28	25	28	11	9999	8	209
2014	More than 20 years in current department or agency	74	9	9	8	9999	1	116

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	41	10	9	5	1	3	75	15	977
2019	3 to 10 years in current department or agency	32	49	9	6	2	0	2	83	8	1175
2019	11 to 20 years in current department or agency	39	47	8	3	1	0	1	88	4	919
2019	More than 20 years in current department or agency	45	43	6	2	0	0	3	91	3	343

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	21	9	2	1	8	4	86	4	980
2019	3 to 10 years in current department or agency	55	24	8	4	2	4	2	85	6	1171
2019	11 to 20 years in current department or agency	59	24	7	3	2	3	2	88	5	923
2019	More than 20 years in current department or agency	54	30	9	2	2	2	2	87	4	344

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	992
2019	3 to 10 years in current department or agency	16	84	1180
2019	11 to 20 years in current department or agency	14	86	920
2019	More than 20 years in current department or agency	11	89	344
2018	Less than 3 years in current department or agency	10	90	1120
2018	3 to 10 years in current department or agency	15	85	1086
2018	11 to 20 years in current department or agency	11	89	842
2018	More than 20 years in current department or agency	14	86	333

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	130
2019	3 to 10 years in current department or agency	50	50	182
2019	11 to 20 years in current department or agency	50	50	131
2019	More than 20 years in current department or agency	48	52	37
2018	Less than 3 years in current department or agency	56	44	112
2018	3 to 10 years in current department or agency	54	46	165
2018	11 to 20 years in current department or agency	49	51	96
2018	More than 20 years in current department or agency	43	57	45

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	64	36	130
2019	3 to 10 years in current department or agency	61	39	182
2019	11 to 20 years in current department or agency	63	37	131
2019	More than 20 years in current department or agency	56	44	37
2018	Less than 3 years in current department or agency	58	42	112
2018	3 to 10 years in current department or agency	64	36	165
2018	11 to 20 years in current department or agency	61	39	96
2018	More than 20 years in current department or agency	69	31	45

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	182
2019	11 to 20 years in current department or agency	11	89	131
2018	Less than 3 years in current department or agency	7	93	112
2018	3 to 10 years in current department or agency	7	93	165
2018	11 to 20 years in current department or agency	8	92	96
2018	More than 20 years in current department or agency	13	87	45

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	130
2019	3 to 10 years in current department or agency	100	182
2019	11 to 20 years in current department or agency	100	131
2019	More than 20 years in current department or agency	100	37
2018	11 to 20 years in current department or agency	100	96
2018	More than 20 years in current department or agency	100	45

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	130
2019	11 to 20 years in current department or agency	4	96	131
2018	Less than 3 years in current department or agency	9	91	112
2018	3 to 10 years in current department or agency	5	95	165

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	182
2019	11 to 20 years in current department or agency	7	93	131
2018	Less than 3 years in current department or agency	6	94	112
2018	3 to 10 years in current department or agency	3	97	165

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	130
2019	3 to 10 years in current department or agency	4	96	182
2018	3 to 10 years in current department or agency	3	97	165

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	128
2019	3 to 10 years in current department or agency	40	60	178
2019	11 to 20 years in current department or agency	36	64	130
2019	More than 20 years in current department or agency	34	66	36
2018	Less than 3 years in current department or agency	35	65	112
2018	3 to 10 years in current department or agency	38	62	164
2018	11 to 20 years in current department or agency	39	61	96
2018	More than 20 years in current department or agency	44	56	45

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	128
2019	3 to 10 years in current department or agency	42	58	178
2019	11 to 20 years in current department or agency	39	61	130
2019	More than 20 years in current department or agency	38	62	36
2018	Less than 3 years in current department or agency	28	72	112
2018	3 to 10 years in current department or agency	38	62	164
2018	11 to 20 years in current department or agency	39	61	96
2018	More than 20 years in current department or agency	32	68	45

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	128
2019	3 to 10 years in current department or agency	48	52	178
2019	11 to 20 years in current department or agency	55	45	130
2019	More than 20 years in current department or agency	37	63	36
2018	Less than 3 years in current department or agency	32	68	112
2018	3 to 10 years in current department or agency	42	58	164
2018	11 to 20 years in current department or agency	55	45	96
2018	More than 20 years in current department or agency	52	48	45

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	42	58	128
2019	3 to 10 years in current department or agency	39	61	178
2019	11 to 20 years in current department or agency	40	60	130
2019	More than 20 years in current department or agency	39	61	36
2018	Less than 3 years in current department or agency	30	70	112
2018	3 to 10 years in current department or agency	37	63	164
2018	11 to 20 years in current department or agency	42	58	96
2018	More than 20 years in current department or agency	34	66	45

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	128
2019	3 to 10 years in current department or agency	26	74	178
2019	11 to 20 years in current department or agency	33	67	130
2019	More than 20 years in current department or agency	27	73	36
2018	Less than 3 years in current department or agency	24	76	112
2018	3 to 10 years in current department or agency	32	68	164
2018	11 to 20 years in current department or agency	29	71	96
2018	More than 20 years in current department or agency	24	76	45

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	128
2019	3 to 10 years in current department or agency	56	44	178
2019	11 to 20 years in current department or agency	43	57	130
2019	More than 20 years in current department or agency	58	42	36
2018	Less than 3 years in current department or agency	47	53	112
2018	3 to 10 years in current department or agency	51	49	164
2018	11 to 20 years in current department or agency	52	48	96
2018	More than 20 years in current department or agency	49	51	45

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	128
2019	3 to 10 years in current department or agency	33	67	178
2019	11 to 20 years in current department or agency	31	69	130
2019	More than 20 years in current department or agency	44	56	36
2018	Less than 3 years in current department or agency	19	81	112
2018	3 to 10 years in current department or agency	29	71	164
2018	11 to 20 years in current department or agency	34	66	96
2018	More than 20 years in current department or agency	32	68	45

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	130
2018	Less than 3 years in current department or agency	100	112
2018	11 to 20 years in current department or agency	100	96

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	178
2019	11 to 20 years in current department or agency	4	96	130
2018	Less than 3 years in current department or agency	16	84	112
2018	3 to 10 years in current department or agency	6	94	164

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	178
2019	11 to 20 years in current department or agency	7	93	130
2018	Less than 3 years in current department or agency	7	93	112
2018	3 to 10 years in current department or agency	11	89	164
2018	11 to 20 years in current department or agency	8	92	96
2018	More than 20 years in current department or agency	11	89	45

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	128
2019	3 to 10 years in current department or agency	45	55	178
2019	11 to 20 years in current department or agency	50	50	130
2019	More than 20 years in current department or agency	43	57	36
2018	Less than 3 years in current department or agency	34	66	112
2018	3 to 10 years in current department or agency	47	53	164
2018	11 to 20 years in current department or agency	42	58	96
2018	More than 20 years in current department or agency	41	59	45

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	128
2019	3 to 10 years in current department or agency	22	78	178
2019	11 to 20 years in current department or agency	22	78	130
2019	More than 20 years in current department or agency	46	54	36
2018	Less than 3 years in current department or agency	21	79	112
2018	3 to 10 years in current department or agency	25	75	164
2018	11 to 20 years in current department or agency	26	74	96
2018	More than 20 years in current department or agency	24	76	45

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	128
2019	3 to 10 years in current department or agency	18	82	178
2019	11 to 20 years in current department or agency	18	82	130
2019	More than 20 years in current department or agency	15	85	36
2018	Less than 3 years in current department or agency	17	83	112
2018	3 to 10 years in current department or agency	14	86	164
2018	11 to 20 years in current department or agency	14	86	96
2018	More than 20 years in current department or agency	18	82	45

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	126
2019	3 to 10 years in current department or agency	62	38	175
2019	11 to 20 years in current department or agency	55	45	127
2019	More than 20 years in current department or agency	43	57	36
2018	Less than 3 years in current department or agency	51	49	112
2018	3 to 10 years in current department or agency	53	47	165
2018	11 to 20 years in current department or agency	55	45	96
2018	More than 20 years in current department or agency	52	48	45

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	31	69	126
2019	3 to 10 years in current department or agency	31	69	175
2019	11 to 20 years in current department or agency	31	69	127
2019	More than 20 years in current department or agency	14	86	36
2018	Less than 3 years in current department or agency	18	82	112
2018	3 to 10 years in current department or agency	21	79	165
2018	11 to 20 years in current department or agency	21	79	96
2018	More than 20 years in current department or agency	29	71	45

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	175
2019	11 to 20 years in current department or agency	12	88	127
2018	3 to 10 years in current department or agency	7	93	165
2018	11 to 20 years in current department or agency	10	90	96

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	126
2019	3 to 10 years in current department or agency	14	86	175
2019	11 to 20 years in current department or agency	15	85	127
2019	More than 20 years in current department or agency	19	81	36
2018	Less than 3 years in current department or agency	6	94	112
2018	3 to 10 years in current department or agency	13	87	165
2018	11 to 20 years in current department or agency	12	88	96
2018	More than 20 years in current department or agency	17	83	45

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	175
2019	11 to 20 years in current department or agency	8	92	127
2018	Less than 3 years in current department or agency	7	93	112
2018	3 to 10 years in current department or agency	9	91	165

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	175
2019	11 to 20 years in current department or agency	7	93	127
2018	3 to 10 years in current department or agency	6	94	165

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	175
2019	11 to 20 years in current department or agency	12	88	127
2018	Less than 3 years in current department or agency	15	85	112
2018	3 to 10 years in current department or agency	14	86	165

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	126
2019	3 to 10 years in current department or agency	16	84	175
2019	11 to 20 years in current department or agency	11	89	127
2019	More than 20 years in current department or agency	17	83	36
2018	Less than 3 years in current department or agency	14	86	112
2018	3 to 10 years in current department or agency	7	93	165
2018	11 to 20 years in current department or agency	15	85	96
2018	More than 20 years in current department or agency	15	85	45

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	126
2019	3 to 10 years in current department or agency	18	82	175
2019	11 to 20 years in current department or agency	29	71	127
2019	More than 20 years in current department or agency	35	65	36
2018	Less than 3 years in current department or agency	30	70	112
2018	3 to 10 years in current department or agency	30	70	165
2018	11 to 20 years in current department or agency	20	80	96
2018	More than 20 years in current department or agency	29	71	45

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	167
2018	Less than 3 years in current department or agency	11	89	110
2018	3 to 10 years in current department or agency	9	91	156

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	21	79	167
2018	Less than 3 years in current department or agency	33	67	110
2018	3 to 10 years in current department or agency	23	77	156

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	167
2018	Less than 3 years in current department or agency	13	87	110
2018	3 to 10 years in current department or agency	5	95	156

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	167
2018	Less than 3 years in current department or agency	9	91	110
2018	3 to 10 years in current department or agency	7	93	156

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	167
2019	11 to 20 years in current department or agency	10	90	117
2018	Less than 3 years in current department or agency	11	89	110
2018	3 to 10 years in current department or agency	10	90	156

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	167
2018	Less than 3 years in current department or agency	7	93	110
2018	3 to 10 years in current department or agency	8	92	156

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	167
2019	11 to 20 years in current department or agency	7	93	117
2018	Less than 3 years in current department or agency	21	79	110
2018	3 to 10 years in current department or agency	9	91	156

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	167
2019	11 to 20 years in current department or agency	9	91	117
2018	Less than 3 years in current department or agency	16	84	110
2018	3 to 10 years in current department or agency	11	89	156

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	167
2018	Less than 3 years in current department or agency	16	84	110
2018	3 to 10 years in current department or agency	11	89	156
2018	11 to 20 years in current department or agency	13	87	92
2018	More than 20 years in current department or agency	15	85	43

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	37	63	167
2019	11 to 20 years in current department or agency	34	66	117
2018	Less than 3 years in current department or agency	26	74	110
2018	3 to 10 years in current department or agency	33	67	156
2018	11 to 20 years in current department or agency	39	61	92
2018	More than 20 years in current department or agency	33	67	43

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	167
2018	Less than 3 years in current department or agency	12	88	110
2018	3 to 10 years in current department or agency	10	90	156
2018	11 to 20 years in current department or agency	9	91	92
2018	More than 20 years in current department or agency	16	84	43

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	47	53	167
2019	11 to 20 years in current department or agency	46	54	117
2018	Less than 3 years in current department or agency	39	61	110
2018	3 to 10 years in current department or agency	52	48	156
2018	11 to 20 years in current department or agency	53	47	92
2018	More than 20 years in current department or agency	45	55	43

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	50	50	167
2019	11 to 20 years in current department or agency	53	47	117
2018	Less than 3 years in current department or agency	46	54	110
2018	3 to 10 years in current department or agency	57	43	156
2018	11 to 20 years in current department or agency	58	42	92
2018	More than 20 years in current department or agency	53	47	43

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	167
2018	3 to 10 years in current department or agency	4	96	156
2018	11 to 20 years in current department or agency	8	92	92

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	167
2018	Less than 3 years in current department or agency	12	88	110
2018	3 to 10 years in current department or agency	14	86	156
2018	11 to 20 years in current department or agency	10	90	92
2018	More than 20 years in current department or agency	29	71	43

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	988
2019	3 to 10 years in current department or agency	19	81	1175
2019	11 to 20 years in current department or agency	18	82	918
2019	More than 20 years in current department or agency	15	85	342

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	14	17	5	6	29	9	55	18	991
2019	3 to 10 years in current department or agency	16	17	18	8	7	25	8	50	23	1180
2019	11 to 20 years in current department or agency	15	14	20	8	6	29	7	46	22	922
2019	More than 20 years in current department or agency	14	14	21	5	6	34	5	47	19	343
2018	Less than 3 years in current department or agency	19	13	18	4	2	32	11	57	12	1119
2018	3 to 10 years in current department or agency	15	16	20	7	8	28	6	47	24	1084
2018	11 to 20 years in current department or agency	15	15	24	4	7	31	5	47	17	843
2018	More than 20 years in current department or agency	16	21	22	5	7	26	3	52	17	332
2017	Less than 3 years in current department or agency	16	14	13	3	4	36	15	60	13	1009
2017	3 to 10 years in current department or agency	15	17	18	6	8	29	8	50	21	1207
2017	11 to 20 years in current department or agency	13	15	17	8	7	32	8	46	25	891
2017	More than 20 years in current department or agency	18	18	20	6	7	26	5	52	19	393
2014	Less than 3 years in current department or agency	18	13	16	3	1	38	12	61	8	550
2014	3 to 10 years in current department or agency	16	16	18	5	5	31	9	53	16	1593
2014	11 to 20 years in current department or agency	14	17	18	6	6	32	6	51	20	922
2014	More than 20 years in current department or agency	18	16	24	4	3	29	6	53	11	443

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	29	14	5	4	12	2	74	10	989
2019	3 to 10 years in current department or agency	32	32	14	8	5	8	1	70	14	1182
2019	11 to 20 years in current department or agency	30	34	17	6	5	6	1	69	12	921
2019	More than 20 years in current department or agency	33	32	18	2	5	7	2	72	8	343
2018	Less than 3 years in current department or agency	37	29	14	3	2	13	2	77	6	1122
2018	3 to 10 years in current department or agency	28	32	18	8	6	8	1	66	15	1085
2018	11 to 20 years in current department or agency	27	29	21	6	6	11	0	64	13	842
2018	More than 20 years in current department or agency	28	34	20	5	5	9	0	67	11	330
2017	Less than 3 years in current department or agency	31	29	14	3	3	19	3	76	6	1007
2017	3 to 10 years in current department or agency	26	28	19	7	6	13	1	62	15	1207
2017	11 to 20 years in current department or agency	24	30	20	8	5	12	1	62	15	890
2017	More than 20 years in current department or agency	28	33	17	6	6	9	1	68	13	393
2014	Less than 3 years in current department or agency	31	26	14	3	1	22	2	76	6	550
2014	3 to 10 years in current department or agency	27	32	17	5	4	13	2	69	11	1592
2014	11 to 20 years in current department or agency	25	30	21	6	4	13	0	64	12	921
2014	More than 20 years in current department or agency	29	30	21	5	2	13	0	68	8	444

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	991
2019	3 to 10 years in current department or agency	7	93	1181
2019	11 to 20 years in current department or agency	8	92	921
2019	More than 20 years in current department or agency	7	93	344
2018	Less than 3 years in current department or agency	4	96	1122
2018	3 to 10 years in current department or agency	9	91	1085
2018	11 to 20 years in current department or agency	8	92	842
2018	More than 20 years in current department or agency	8	92	331

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	56	44	47
2019	3 to 10 years in current department or agency	43	57	79
2019	11 to 20 years in current department or agency	31	69	68
2019	More than 20 years in current department or agency	29	71	26
2018	Less than 3 years in current department or agency	33	67	49
2018	3 to 10 years in current department or agency	32	68	95
2018	11 to 20 years in current department or agency	31	69	62
2018	More than 20 years in current department or agency	24	76	26

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	61	39	47
2019	3 to 10 years in current department or agency	71	29	79
2019	11 to 20 years in current department or agency	87	13	68
2019	More than 20 years in current department or agency	80	20	26
2018	3 to 10 years in current department or agency	85	15	95
2018	11 to 20 years in current department or agency	89	11	62

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	19	81	26

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	79
2019	11 to 20 years in current department or agency	100	68
2018	Less than 3 years in current department or agency	100	49
2018	11 to 20 years in current department or agency	100	62

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	47
2019	3 to 10 years in current department or agency	9	91	79
2018	3 to 10 years in current department or agency	8	92	95

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	47
2019	More than 20 years in current department or agency	0	100	26
2018	More than 20 years in current department or agency	0	100	26

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	77
2019	11 to 20 years in current department or agency	31	69	66
2018	3 to 10 years in current department or agency	30	70	95
2018	11 to 20 years in current department or agency	24	76	62

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	46
2019	3 to 10 years in current department or agency	14	86	77
2019	11 to 20 years in current department or agency	28	72	66
2019	More than 20 years in current department or agency	0	100	26
2018	Less than 3 years in current department or agency	12	88	49
2018	3 to 10 years in current department or agency	25	75	95
2018	11 to 20 years in current department or agency	18	82	62
2018	More than 20 years in current department or agency	23	77	26

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	77
2019	11 to 20 years in current department or agency	15	85	66
2018	3 to 10 years in current department or agency	20	80	95
2018	11 to 20 years in current department or agency	10	90	62

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	66
2019	More than 20 years in current department or agency	0	100	26
2018	3 to 10 years in current department or agency	5	95	95
2018	11 to 20 years in current department or agency	0	100	62

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	46
2019	3 to 10 years in current department or agency	30	70	77
2019	11 to 20 years in current department or agency	31	69	66
2019	More than 20 years in current department or agency	46	54	26
2018	Less than 3 years in current department or agency	28	72	49
2018	3 to 10 years in current department or agency	36	64	95
2018	11 to 20 years in current department or agency	35	65	62
2018	More than 20 years in current department or agency	50	50	26

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	46
2019	3 to 10 years in current department or agency	23	77	77
2019	11 to 20 years in current department or agency	22	78	66
2019	More than 20 years in current department or agency	28	72	26
2018	3 to 10 years in current department or agency	32	68	95
2018	11 to 20 years in current department or agency	19	81	62

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	77
2019	More than 20 years in current department or agency	0	100	26
2018	Less than 3 years in current department or agency	0	100	49
2018	More than 20 years in current department or agency	0	100	26

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	77
2019	11 to 20 years in current department or agency	8	92	66
2018	Less than 3 years in current department or agency	20	80	49
2018	3 to 10 years in current department or agency	16	84	95

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	46
2019	11 to 20 years in current department or agency	100	66
2018	11 to 20 years in current department or agency	100	62
2018	More than 20 years in current department or agency	100	26

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	46
2019	3 to 10 years in current department or agency	15	85	77
2019	11 to 20 years in current department or agency	16	84	66
2019	More than 20 years in current department or agency	18	82	26
2018	3 to 10 years in current department or agency	10	90	95
2018	11 to 20 years in current department or agency	11	89	62

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	46
2019	3 to 10 years in current department or agency	100	77
2019	11 to 20 years in current department or agency	100	66
2019	More than 20 years in current department or agency	100	26
2018	Less than 3 years in current department or agency	100	49
2018	3 to 10 years in current department or agency	100	95
2018	11 to 20 years in current department or agency	100	62
2018	More than 20 years in current department or agency	100	26

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	20	80	77
2019	11 to 20 years in current department or agency	15	85	66
2018	Less than 3 years in current department or agency	12	88	49
2018	3 to 10 years in current department or agency	15	85	95
2018	11 to 20 years in current department or agency	25	75	62
2018	More than 20 years in current department or agency	20	80	26

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	41	59	73
2019	11 to 20 years in current department or agency	31	69	66
2018	Less than 3 years in current department or agency	30	70	49
2018	3 to 10 years in current department or agency	30	70	95
2018	11 to 20 years in current department or agency	26	74	62
2018	More than 20 years in current department or agency	29	71	26

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	17	83	73
2019	11 to 20 years in current department or agency	17	83	66
2018	3 to 10 years in current department or agency	13	87	95
2018	11 to 20 years in current department or agency	10	90	62

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	46
2019	11 to 20 years in current department or agency	10	90	66
2018	3 to 10 years in current department or agency	8	92	95
2018	More than 20 years in current department or agency	0	100	26

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	73
2019	11 to 20 years in current department or agency	15	85	66
2018	3 to 10 years in current department or agency	11	89	95
2018	11 to 20 years in current department or agency	8	92	62

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	73
2019	11 to 20 years in current department or agency	7	93	66
2018	3 to 10 years in current department or agency	10	90	95
2018	More than 20 years in current department or agency	0	100	26

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	9	91	66

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	12	88	66
2018	3 to 10 years in current department or agency	5	95	95

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	73
2018	3 to 10 years in current department or agency	9	91	95
2018	11 to 20 years in current department or agency	8	92	62

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	58	42	46
2019	3 to 10 years in current department or agency	48	52	73
2019	11 to 20 years in current department or agency	41	59	66
2019	More than 20 years in current department or agency	58	42	26
2018	Less than 3 years in current department or agency	54	46	49
2018	3 to 10 years in current department or agency	54	46	95
2018	11 to 20 years in current department or agency	51	49	62
2018	More than 20 years in current department or agency	56	44	26

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	19	81	55
2018	3 to 10 years in current department or agency	20	80	91
2018	11 to 20 years in current department or agency	17	83	59

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	10	90	55
2018	Less than 3 years in current department or agency	14	86	48
2018	3 to 10 years in current department or agency	11	89	91

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	36	64	55
2018	Less than 3 years in current department or agency	23	77	48
2018	3 to 10 years in current department or agency	28	72	91
2018	11 to 20 years in current department or agency	31	69	59
2018	More than 20 years in current department or agency	32	68	24

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	12	88	55
2018	3 to 10 years in current department or agency	8	92	91

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	52	48	55
2018	Less than 3 years in current department or agency	36	64	48
2018	3 to 10 years in current department or agency	40	60	91
2018	11 to 20 years in current department or agency	56	44	59
2018	More than 20 years in current department or agency	50	50	24

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	57	43	55
2018	Less than 3 years in current department or agency	49	51	48
2018	3 to 10 years in current department or agency	55	45	91
2018	11 to 20 years in current department or agency	67	33	59
2018	More than 20 years in current department or agency	71	29	24

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	16	84	55
2018	3 to 10 years in current department or agency	15	85	91
2018	11 to 20 years in current department or agency	8	92	59

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	991
2019	3 to 10 years in current department or agency	9	91	1175
2019	11 to 20 years in current department or agency	9	91	918
2019	More than 20 years in current department or agency	8	92	344

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	13	17	2	2	34	9	62	8	991
2019	3 to 10 years in current department or agency	17	18	21	3	3	31	8	56	10	1176
2019	11 to 20 years in current department or agency	16	14	22	3	4	34	7	51	12	918
2019	More than 20 years in current department or agency	16	16	18	3	3	35	8	57	11	342
2018	Less than 3 years in current department or agency	21	13	17	2	1	36	10	62	7	1119
2018	3 to 10 years in current department or agency	18	15	19	4	4	34	6	55	13	1078
2018	11 to 20 years in current department or agency	17	15	23	3	4	33	6	52	10	840
2018	More than 20 years in current department or agency	17	17	23	3	4	33	4	55	10	333
2017	Less than 3 years in current department or agency	19	12	13	1	1	42	12	66	5	1007
2017	3 to 10 years in current department or agency	16	15	19	3	3	35	9	56	11	1204
2017	11 to 20 years in current department or agency	11	16	18	3	4	39	8	52	14	891
2017	More than 20 years in current department or agency	16	15	20	4	4	33	7	53	13	393
2014	Less than 3 years in current department or agency	18	10	14	1	1	44	12	64	4	549
2014	3 to 10 years in current department or agency	16	15	17	3	2	38	9	58	9	1592
2014	11 to 20 years in current department or agency	13	17	20	2	2	39	7	54	8	921
2014	More than 20 years in current department or agency	16	18	21	2	2	35	6	58	6	444

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	27	13	2	2	14	2	80	5	991
2019	3 to 10 years in current department or agency	34	32	16	4	3	10	1	74	8	1181
2019	11 to 20 years in current department or agency	33	32	17	3	3	10	1	73	7	920
2019	More than 20 years in current department or agency	35	31	17	3	3	9	2	75	6	344
2018	Less than 3 years in current department or agency	38	29	14	2	1	13	2	79	4	1121
2018	3 to 10 years in current department or agency	31	31	18	3	4	12	1	71	8	1078
2018	11 to 20 years in current department or agency	30	28	22	3	4	12	0	66	8	838
2018	More than 20 years in current department or agency	30	34	19	4	3	10	1	71	8	332
2017	Less than 3 years in current department or agency	37	25	14	1	1	18	4	80	3	1005
2017	3 to 10 years in current department or agency	29	28	17	4	3	17	2	70	9	1203
2017	11 to 20 years in current department or agency	25	33	18	3	4	15	2	70	8	889
2017	More than 20 years in current department or agency	30	29	20	4	3	13	1	69	8	392
2014	Less than 3 years in current department or agency	34	24	12	1	0	25	3	81	2	548
2014	3 to 10 years in current department or agency	30	29	16	3	2	18	2	73	6	1592
2014	11 to 20 years in current department or agency	26	31	20	2	2	17	1	70	6	922
2014	More than 20 years in current department or agency	26	30	21	1	2	18	2	70	4	443

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	26	20	14	16	0	1	50	30	990
2019	3 to 10 years in current department or agency	23	30	21	12	11	0	1	54	24	1181
2019	11 to 20 years in current department or agency	30	29	20	10	9	0	1	60	20	922
2019	More than 20 years in current department or agency	33	31	17	10	7	0	2	66	17	343
2018	Less than 3 years in current department or agency	25	24	21	14	13	1	2	51	28	1118
2018	3 to 10 years in current department or agency	21	28	21	14	14	0	2	50	29	1082
2018	11 to 20 years in current department or agency	26	27	23	13	9	0	2	54	22	840
2018	More than 20 years in current department or agency	32	26	18	12	10	1	2	59	23	328
2017	Less than 3 years in current department or agency	19	22	22	15	20	0	2	42	36	1004
2017	3 to 10 years in current department or agency	22	24	20	14	17	0	2	47	32	1202
2017	11 to 20 years in current department or agency	28	24	19	15	11	1	2	54	27	889
2017	More than 20 years in current department or agency	28	22	20	12	14	0	4	52	27	393

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	30	26	11	7	1	56	18	989
2019	3 to 10 years in current department or agency	17	29	28	17	9	0	46	26	1178
2019	11 to 20 years in current department or agency	17	27	28	17	10	1	45	27	921
2019	More than 20 years in current department or agency	17	29	28	14	12	1	47	25	345
2018	Less than 3 years in current department or agency	24	29	25	12	8	1	54	20	1121
2018	3 to 10 years in current department or agency	13	26	30	18	12	1	40	30	1086
2018	11 to 20 years in current department or agency	13	23	31	19	13	1	36	32	844
2018	More than 20 years in current department or agency	16	30	26	16	11	1	46	28	330
2017	Less than 3 years in current department or agency	28	29	24	10	7	2	58	18	1005
2017	3 to 10 years in current department or agency	16	28	27	17	11	1	44	29	1205
2017	11 to 20 years in current department or agency	13	26	31	18	11	1	39	30	891
2017	More than 20 years in current department or agency	15	27	28	17	11	2	43	29	393

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	29	21	10	7	0	1	62	17	983
2019	3 to 10 years in current department or agency	23	32	26	11	7	0	1	56	18	1173
2019	11 to 20 years in current department or agency	23	33	24	12	8	0	1	56	20	917
2019	More than 20 years in current department or agency	22	37	23	10	8	0	1	59	18	339
2018	Less than 3 years in current department or agency	33	27	20	12	6	1	2	62	18	1115
2018	3 to 10 years in current department or agency	18	31	27	14	9	0	1	50	23	1085
2018	11 to 20 years in current department or agency	16	29	27	16	10	0	1	46	27	841
2018	More than 20 years in current department or agency	19	33	28	9	9	0	1	53	19	331
2017	Less than 3 years in current department or agency	35	29	18	9	5	0	3	66	15	1006
2017	3 to 10 years in current department or agency	21	30	25	13	8	0	2	52	22	1201
2017	11 to 20 years in current department or agency	19	30	25	14	10	0	2	50	25	883
2017	More than 20 years in current department or agency	18	34	25	12	9	0	3	53	21	393

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	28	21	11	10	1	1	57	21	986
2019	3 to 10 years in current department or agency	20	26	23	15	14	1	1	47	29	1175
2019	11 to 20 years in current department or agency	22	26	23	15	12	1	2	49	28	916
2019	More than 20 years in current department or agency	16	28	24	17	13	1	1	44	31	344
2018	Less than 3 years in current department or agency	29	25	21	14	8	1	2	55	23	1118
2018	3 to 10 years in current department or agency	16	25	25	18	15	1	1	41	33	1082
2018	11 to 20 years in current department or agency	21	22	23	16	15	0	2	45	31	842
2018	More than 20 years in current department or agency	15	28	24	18	11	1	3	44	30	331
2017	Less than 3 years in current department or agency	30	28	18	12	8	1	3	60	21	1007
2017	3 to 10 years in current department or agency	22	22	24	17	13	1	2	45	31	1206
2017	11 to 20 years in current department or agency	21	22	24	17	13	1	2	44	31	890
2017	More than 20 years in current department or agency	14	26	28	15	14	1	2	41	30	392

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	22	13	4	4	0	4	79	8	984
2019	3 to 10 years in current department or agency	48	25	13	7	4	0	4	76	11	1179
2019	11 to 20 years in current department or agency	47	26	11	5	5	1	5	77	11	915
2019	More than 20 years in current department or agency	47	24	14	6	2	0	8	77	8	343
2018	Less than 3 years in current department or agency	53	20	11	6	4	1	5	77	11	1110
2018	3 to 10 years in current department or agency	42	25	16	6	4	1	6	72	11	1078
2018	11 to 20 years in current department or agency	41	23	17	7	5	0	7	69	12	841
2018	More than 20 years in current department or agency	40	24	15	7	3	0	10	72	12	329
2017	Less than 3 years in current department or agency	49	23	11	5	4	1	8	79	9	1007
2017	3 to 10 years in current department or agency	42	25	15	6	4	0	8	73	11	1206
2017	11 to 20 years in current department or agency	39	24	16	7	3	0	10	70	11	891
2017	More than 20 years in current department or agency	40	23	14	7	5	1	11	71	13	394

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	28	18	8	6	0	1	68	15	984
2019	3 to 10 years in current department or agency	32	29	20	10	8	0	1	62	19	1179
2019	11 to 20 years in current department or agency	31	31	19	10	8	0	1	63	17	921
2019	More than 20 years in current department or agency	35	30	20	8	6	0	1	66	14	345
2018	Less than 3 years in current department or agency	40	25	18	8	8	1	1	66	16	1117
2018	3 to 10 years in current department or agency	26	28	24	12	9	0	1	54	21	1083
2018	11 to 20 years in current department or agency	28	29	23	11	9	0	0	57	20	843
2018	More than 20 years in current department or agency	32	27	22	11	7	1	1	60	18	332
2017	Less than 3 years in current department or agency	37	27	18	11	6	0	2	65	17	1005
2017	3 to 10 years in current department or agency	30	30	20	12	7	0	1	60	20	1203
2017	11 to 20 years in current department or agency	27	32	21	12	7	0	1	59	19	884
2017	More than 20 years in current department or agency	31	29	22	10	6	0	2	61	16	393

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	32	21	8	4	1	1	67	12	990
2019	3 to 10 years in current department or agency	27	35	22	9	6	1	1	63	15	1175
2019	11 to 20 years in current department or agency	26	35	21	10	5	1	1	63	16	921
2019	More than 20 years in current department or agency	23	37	25	9	4	1	2	61	13	343
2018	Less than 3 years in current department or agency	34	32	20	7	3	1	2	68	11	1119
2018	3 to 10 years in current department or agency	22	34	22	13	7	0	1	57	20	1076
2018	11 to 20 years in current department or agency	24	34	24	12	6	1	1	58	18	838
2018	More than 20 years in current department or agency	21	33	26	13	3	1	3	57	17	330
2017	Less than 3 years in current department or agency	36	31	19	8	3	1	3	70	11	1004
2017	3 to 10 years in current department or agency	26	32	21	12	7	0	2	59	19	1205
2017	11 to 20 years in current department or agency	24	32	23	12	6	1	2	58	19	884
2017	More than 20 years in current department or agency	27	30	24	11	5	1	2	59	17	394

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	28	23	10	6	0	1	60	16	990
2019	3 to 10 years in current department or agency	24	34	23	12	5	1	1	59	18	1182
2019	11 to 20 years in current department or agency	23	33	25	11	7	0	1	56	18	919
2019	More than 20 years in current department or agency	20	35	25	13	5	0	1	56	19	343
2018	Less than 3 years in current department or agency	30	31	20	10	6	1	2	63	16	1116
2018	3 to 10 years in current department or agency	19	32	25	14	9	1	1	52	23	1079
2018	11 to 20 years in current department or agency	18	33	28	13	7	0	1	52	20	838
2018	More than 20 years in current department or agency	18	34	24	15	6	1	2	53	22	329
2017	Less than 3 years in current department or agency	32	33	19	9	4	0	3	68	13	1004
2017	3 to 10 years in current department or agency	20	31	24	14	9	0	1	52	23	1204
2017	11 to 20 years in current department or agency	20	31	23	16	8	0	2	52	24	885
2017	More than 20 years in current department or agency	18	30	24	16	8	1	3	50	25	391

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	29	21	11	7	0	1	60	19	984
2019	3 to 10 years in current department or agency	32	30	21	9	7	0	0	63	17	1175
2019	11 to 20 years in current department or agency	31	31	20	11	5	1	1	64	16	921
2019	More than 20 years in current department or agency	28	38	16	11	5	0	2	67	16	344
2018	Less than 3 years in current department or agency	31	30	20	9	7	1	2	63	17	1115
2018	3 to 10 years in current department or agency	25	33	21	12	7	0	1	59	20	1077
2018	11 to 20 years in current department or agency	28	30	22	12	7	0	0	59	19	839
2018	More than 20 years in current department or agency	28	33	23	10	3	1	2	63	14	330
2017	Less than 3 years in current department or agency	33	29	21	9	5	0	3	64	15	1005
2017	3 to 10 years in current department or agency	28	30	20	11	7	0	2	60	19	1204
2017	11 to 20 years in current department or agency	29	32	17	12	8	0	2	62	21	886
2017	More than 20 years in current department or agency	29	30	22	10	6	1	2	61	17	394

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	23	13	6	4	0	1	77	10	988
2019	3 to 10 years in current department or agency	41	28	14	9	7	1	0	69	16	1180
2019	11 to 20 years in current department or agency	43	25	16	8	7	0	0	68	16	919
2019	More than 20 years in current department or agency	35	31	15	10	7	0	1	67	17	343

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	30	17	7	4	1	1	72	10	985
2019	3 to 10 years in current department or agency	37	31	20	8	4	0	1	68	12	1176
2019	11 to 20 years in current department or agency	32	31	21	11	5	0	1	63	16	917
2019	More than 20 years in current department or agency	27	30	24	11	6	0	2	58	18	343
2018	Less than 3 years in current department or agency	35	32	19	8	5	1	2	68	13	1109
2018	3 to 10 years in current department or agency	29	32	22	10	5	0	1	62	16	1073
2018	11 to 20 years in current department or agency	23	34	24	12	6	0	1	57	19	835
2018	More than 20 years in current department or agency	23	32	24	12	5	1	2	57	18	326
2017	Less than 3 years in current department or agency	38	32	17	6	4	1	2	73	10	1003
2017	3 to 10 years in current department or agency	31	33	17	10	6	1	2	66	16	1202
2017	11 to 20 years in current department or agency	27	34	21	10	6	0	2	62	16	881
2017	More than 20 years in current department or agency	28	29	23	12	7	1	1	58	19	392

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	22	11	5	2	0	2	82	7	981
2019	3 to 10 years in current department or agency	54	24	12	5	3	0	2	79	8	1173
2019	11 to 20 years in current department or agency	54	24	10	5	4	0	2	80	10	918
2019	More than 20 years in current department or agency	52	28	12	3	3	0	3	82	6	342
2018	Less than 3 years in current department or agency	59	19	10	5	3	1	3	81	8	1112
2018	3 to 10 years in current department or agency	49	24	13	7	5	0	2	75	12	1075
2018	11 to 20 years in current department or agency	55	22	11	4	5	0	2	79	10	836
2018	More than 20 years in current department or agency	53	22	14	3	3	1	4	79	6	327
2017	Less than 3 years in current department or agency	62	20	9	4	2	0	3	84	6	1004
2017	3 to 10 years in current department or agency	54	23	12	5	3	0	2	79	9	1205
2017	11 to 20 years in current department or agency	57	21	12	5	3	0	3	79	8	889
2017	More than 20 years in current department or agency	58	20	11	6	4	0	2	79	9	394

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	11	4	1	1	1	5	94	2	985
2019	3 to 10 years in current department or agency	75	11	4	2	2	1	6	92	4	1179
2019	11 to 20 years in current department or agency	73	10	4	2	2	1	7	91	4	919
2019	More than 20 years in current department or agency	69	13	5	1	2	1	10	92	3	344
2018	Less than 3 years in current department or agency	74	11	5	2	1	1	6	91	4	1111
2018	3 to 10 years in current department or agency	69	13	7	2	2	1	5	87	5	1073
2018	11 to 20 years in current department or agency	69	18	5	1	2	1	4	92	3	841
2018	More than 20 years in current department or agency	71	13	5	2	1	1	7	91	4	328

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	12	4	2	4	1	2	89	6	988
2019	3 to 10 years in current department or agency	70	12	6	4	5	1	2	85	9	1173
2019	11 to 20 years in current department or agency	70	12	6	3	5	1	2	85	9	916
2019	More than 20 years in current department or agency	71	14	5	3	3	1	3	88	7	344
2018	Less than 3 years in current department or agency	74	11	5	1	2	2	5	91	4	1113
2018	3 to 10 years in current department or agency	67	13	6	4	5	1	3	83	10	1079
2018	11 to 20 years in current department or agency	68	12	8	4	4	1	4	84	8	840
2018	More than 20 years in current department or agency	68	12	7	4	3	1	5	85	8	327
2017	Less than 3 years in current department or agency	79	8	4	2	3	1	3	91	5	1006
2017	3 to 10 years in current department or agency	69	13	5	5	4	1	4	86	9	1207
2017	11 to 20 years in current department or agency	67	12	8	5	3	1	5	84	8	891
2017	More than 20 years in current department or agency	71	13	6	4	2	1	3	87	7	392

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	22	11	4	2	0	2	84	5	984
2019	3 to 10 years in current department or agency	57	26	10	3	3	0	1	84	6	1175
2019	11 to 20 years in current department or agency	56	27	9	4	3	0	1	84	7	916
2019	More than 20 years in current department or agency	53	30	8	4	2	0	2	85	6	342
2018	Less than 3 years in current department or agency	64	21	9	2	2	1	2	87	4	1117
2018	3 to 10 years in current department or agency	52	27	11	5	4	0	1	80	9	1079
2018	11 to 20 years in current department or agency	55	27	11	4	3	0	1	82	7	839
2018	More than 20 years in current department or agency	49	30	13	3	2	0	3	81	5	329
2017	Less than 3 years in current department or agency	66	20	7	3	2	1	2	88	4	1005
2017	3 to 10 years in current department or agency	53	28	9	4	3	0	3	83	7	1206
2017	11 to 20 years in current department or agency	56	26	10	4	2	0	4	85	5	888
2017	More than 20 years in current department or agency	54	28	11	4	1	0	2	84	5	392

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	15	10	4	5	0	2	80	10	984
2019	3 to 10 years in current department or agency	60	18	9	5	6	0	1	80	11	1174
2019	11 to 20 years in current department or agency	57	21	10	5	5	1	1	80	10	914
2019	More than 20 years in current department or agency	57	25	8	5	3	1	1	84	8	341
2018	Less than 3 years in current department or agency	64	17	8	4	4	1	3	84	8	1114
2018	3 to 10 years in current department or agency	53	20	12	7	7	0	1	74	14	1073
2018	11 to 20 years in current department or agency	52	23	11	7	6	0	1	75	13	832
2018	More than 20 years in current department or agency	50	27	10	5	5	0	3	79	11	329
2017	Less than 3 years in current department or agency	68	14	6	5	3	1	3	85	8	1004
2017	3 to 10 years in current department or agency	54	21	8	8	6	0	2	77	14	1204
2017	11 to 20 years in current department or agency	56	18	12	7	4	0	2	76	11	889
2017	More than 20 years in current department or agency	55	23	11	5	4	0	2	80	9	393

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	9	5	1	1	0	20	91	3	977
2019	3 to 10 years in current department or agency	58	13	5	2	1	0	21	91	3	1168
2019	11 to 20 years in current department or agency	53	16	6	2	1	1	21	88	4	912
2019	More than 20 years in current department or agency	49	16	5	2	1	0	27	89	4	343
2018	Less than 3 years in current department or agency	58	9	3	2	1	0	27	92	3	1110
2018	3 to 10 years in current department or agency	50	15	6	2	1	0	26	88	4	1063
2018	11 to 20 years in current department or agency	50	17	6	2	1	0	24	88	4	835
2018	More than 20 years in current department or agency	46	17	7	3	1	0	27	86	5	326
2017	Less than 3 years in current department or agency	63	9	4	2	0	0	22	92	3	1005
2017	3 to 10 years in current department or agency	52	15	5	2	1	0	25	89	5	1202
2017	11 to 20 years in current department or agency	49	13	6	3	1	0	27	86	5	887
2017	More than 20 years in current department or agency	43	20	8	2	1	0	28	86	3	393

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	14	5	1	1	0	4	93	2	982
2019	3 to 10 years in current department or agency	68	16	8	2	1	0	5	88	3	1174
2019	11 to 20 years in current department or agency	68	18	6	1	2	1	4	90	3	914
2019	More than 20 years in current department or agency	68	21	6	1	1	0	3	91	3	343
2018	Less than 3 years in current department or agency	71	13	6	2	1	1	7	91	3	1112
2018	3 to 10 years in current department or agency	61	20	9	2	2	0	5	86	4	1074
2018	11 to 20 years in current department or agency	62	22	8	2	1	0	6	89	2	834
2018	More than 20 years in current department or agency	58	27	9	1	1	1	4	88	2	328
2017	Less than 3 years in current department or agency	72	13	5	1	1	1	6	92	2	1003
2017	3 to 10 years in current department or agency	61	20	8	2	1	0	6	88	4	1202
2017	11 to 20 years in current department or agency	65	19	6	1	1	0	8	91	2	881
2017	More than 20 years in current department or agency	59	26	6	2	1	0	7	91	3	391

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	11	5	3	4	1	3	87	7	982
2019	3 to 10 years in current department or agency	78	12	3	2	1	0	3	93	3	1177
2019	11 to 20 years in current department or agency	78	13	4	1	2	0	3	94	3	916
2019	More than 20 years in current department or agency	82	9	4	1	1	1	3	95	1	344
2018	Less than 3 years in current department or agency	68	14	6	3	4	1	4	86	8	1118
2018	3 to 10 years in current department or agency	73	13	6	2	2	0	3	90	5	1076
2018	11 to 20 years in current department or agency	74	15	4	1	1	1	4	93	3	842
2018	More than 20 years in current department or agency	76	15	4	1	1	0	3	94	2	331
2017	Less than 3 years in current department or agency	67	13	7	4	4	0	4	84	9	1009
2017	3 to 10 years in current department or agency	69	16	5	3	2	0	5	90	5	1203
2017	11 to 20 years in current department or agency	69	16	5	2	2	1	5	90	4	888
2017	More than 20 years in current department or agency	73	16	3	2	1	0	4	93	3	394

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	26	12	4	2	0	2	82	6	985
2019	3 to 10 years in current department or agency	54	26	11	4	2	0	2	83	6	1173
2019	11 to 20 years in current department or agency	52	25	14	4	2	0	2	79	6	914
2019	More than 20 years in current department or agency	52	28	10	5	3	0	2	82	8	343
2018	Less than 3 years in current department or agency	49	24	17	4	3	0	4	76	7	1118
2018	3 to 10 years in current department or agency	49	27	14	5	3	0	2	78	8	1076
2018	11 to 20 years in current department or agency	46	29	15	5	2	0	3	77	7	839
2018	More than 20 years in current department or agency	49	26	16	3	2	1	3	78	6	330
2017	Less than 3 years in current department or agency	54	26	12	4	1	0	3	82	6	1007
2017	3 to 10 years in current department or agency	48	30	13	4	2	0	3	80	6	1201
2017	11 to 20 years in current department or agency	49	26	15	4	2	0	4	78	6	886
2017	More than 20 years in current department or agency	54	26	12	4	1	0	3	82	6	391

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	38	32	7	3	0	0	57	10	990
2019	3 to 10 years in current department or agency	15	34	35	12	4	0	0	49	16	1182
2019	11 to 20 years in current department or agency	15	32	35	13	5	0	0	47	18	923
2019	More than 20 years in current department or agency	15	36	33	12	4	1	0	51	16	344
2018	Less than 3 years in current department or agency	20	37	29	10	3	0	0	58	13	1120
2018	3 to 10 years in current department or agency	11	32	35	15	6	0	0	43	21	1089
2018	11 to 20 years in current department or agency	12	29	38	15	5	0	0	42	20	844
2018	More than 20 years in current department or agency	13	27	39	16	4	1	1	41	20	331
2017	Less than 3 years in current department or agency	17	40	28	11	3	0	0	57	14	1009
2017	3 to 10 years in current department or agency	11	31	36	15	6	0	0	42	22	1204
2017	11 to 20 years in current department or agency	11	27	39	17	5	0	0	38	22	888
2017	More than 20 years in current department or agency	12	29	35	17	7	0	0	41	24	392

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	12	37	30	14	0	0	44	19	983
2019	3 to 10 years in current department or agency	9	16	40	25	10	0	0	35	25	1174
2019	11 to 20 years in current department or agency	10	17	41	22	10	0	1	32	27	909
2019	More than 20 years in current department or agency	6	18	41	25	9	0	0	35	24	342
2018	Less than 3 years in current department or agency	7	14	32	28	18	0	0	47	21	1117
2018	3 to 10 years in current department or agency	9	22	38	24	7	0	0	31	31	1071
2018	11 to 20 years in current department or agency	10	21	39	22	9	0	0	31	31	837
2018	More than 20 years in current department or agency	7	22	40	20	11	0	0	31	29	324
2017	Less than 3 years in current department or agency	5	15	33	29	17	1	1	46	20	1007
2017	3 to 10 years in current department or agency	9	19	37	24	10	0	1	34	29	1205
2017	11 to 20 years in current department or agency	7	21	42	20	9	0	1	29	28	889
2017	More than 20 years in current department or agency	8	21	36	24	11	0	0	35	29	391

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	38	11	5	2	3	81	8	991
2019	3 to 10 years in current department or agency	43	37	12	5	3	1	80	7	1180
2019	11 to 20 years in current department or agency	40	40	11	5	2	1	81	8	917
2019	More than 20 years in current department or agency	43	37	14	4	2	1	80	5	343
2018	Less than 3 years in current department or agency	43	37	10	4	2	4	83	6	1117
2018	3 to 10 years in current department or agency	41	36	13	5	3	1	79	8	1087
2018	11 to 20 years in current department or agency	36	40	13	6	3	2	78	8	840
2018	More than 20 years in current department or agency	41	40	11	2	3	2	83	5	333
2017	Less than 3 years in current department or agency	32	41	12	5	2	7	79	8	1007
2017	3 to 10 years in current department or agency	27	42	16	6	5	3	71	12	1205
2017	11 to 20 years in current department or agency	26	40	18	7	5	4	69	12	891
2017	More than 20 years in current department or agency	32	37	17	6	4	3	72	10	389

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	36	15	8	5	2	72	13	990
2019	3 to 10 years in current department or agency	29	37	14	11	9	1	66	20	1182
2019	11 to 20 years in current department or agency	27	34	17	12	8	1	63	20	923
2019	More than 20 years in current department or agency	28	38	18	8	6	1	67	14	342
2018	Less than 3 years in current department or agency	37	35	14	7	4	3	74	12	1123
2018	3 to 10 years in current department or agency	24	36	18	11	9	1	61	21	1086
2018	11 to 20 years in current department or agency	25	35	17	13	8	1	61	21	844
2018	More than 20 years in current department or agency	27	38	14	13	4	3	68	17	332
2017	Less than 3 years in current department or agency	28	42	15	7	4	3	72	12	1005
2017	3 to 10 years in current department or agency	19	39	17	12	11	2	59	23	1204
2017	11 to 20 years in current department or agency	19	39	18	13	9	2	59	23	891
2017	More than 20 years in current department or agency	25	33	21	11	8	2	60	19	389

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	990
2019	3 to 10 years in current department or agency	14	86	1181
2019	11 to 20 years in current department or agency	15	85	918
2019	More than 20 years in current department or agency	14	86	345
2017	Less than 3 years in current department or agency	14	86	1008
2017	3 to 10 years in current department or agency	18	82	1206
2017	11 to 20 years in current department or agency	16	84	889
2017	More than 20 years in current department or agency	18	82	393
2014	Less than 3 years in current department or agency	9	91	550
2014	3 to 10 years in current department or agency	15	85	1585
2014	11 to 20 years in current department or agency	13	87	921
2014	More than 20 years in current department or agency	11	89	444

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	85	15	138
2019	3 to 10 years in current department or agency	80	20	162
2019	11 to 20 years in current department or agency	76	24	134
2019	More than 20 years in current department or agency	73	27	47
2017	Less than 3 years in current department or agency	81	19	144
2017	3 to 10 years in current department or agency	81	19	212
2017	11 to 20 years in current department or agency	77	23	144
2017	More than 20 years in current department or agency	77	23	70
2014	Less than 3 years in current department or agency	85	15	51
2014	3 to 10 years in current department or agency	83	17	231
2014	11 to 20 years in current department or agency	82	18	119
2014	More than 20 years in current department or agency	68	32	50

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	25	3	8	1	0	0	88	9	111
2019	3 to 10 years in current department or agency	54	28	3	9	3	0	2	84	13	129
2019	11 to 20 years in current department or agency	46	33	8	7	3	0	2	82	11	103
2019	More than 20 years in current department or agency	53	20	3	10	14	0	0	73	24	34
2017	Less than 3 years in current department or agency	51	39	4	4	2	0	0	90	6	117
2017	3 to 10 years in current department or agency	51	34	5	6	2	0	1	86	8	171
2017	11 to 20 years in current department or agency	64	25	4	4	3	0	0	88	7	111
2017	More than 20 years in current department or agency	40	41	13	6	0	0	0	81	6	53
2014	Less than 3 years in current department or agency	72	23	5	0	0	0	0	95	0	43
2014	3 to 10 years in current department or agency	55	28	7	7	3	1	0	84	10	191
2014	11 to 20 years in current department or agency	53	29	8	7	1	1	0	83	8	98
2014	More than 20 years in current department or agency	59	29	9	3	0	0	0	88	3	34

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	30	23	12	11	1	0	23	77	984
2019	3 to 10 years in current department or agency	20	35	23	11	9	2	1	21	79	1182
2019	11 to 20 years in current department or agency	32	32	18	8	7	3	1	34	66	921
2019	More than 20 years in current department or agency	35	34	18	6	4	2	1	36	64	345
2018	Less than 3 years in current department or agency	28	26	20	12	11	1	1	29	71	1119
2018	3 to 10 years in current department or agency	31	26	22	10	9	1	1	31	69	1087
2018	11 to 20 years in current department or agency	39	27	15	9	6	3	0	41	59	842
2018	More than 20 years in current department or agency	41	22	17	11	4	3	1	43	57	333
2017	Less than 3 years in current department or agency	22	20	22	15	17	3	2	23	77	1008
2017	3 to 10 years in current department or agency	28	26	20	12	10	3	1	30	70	1207
2017	11 to 20 years in current department or agency	39	26	16	7	7	4	1	41	59	889
2017	More than 20 years in current department or agency	39	23	18	9	7	4	0	41	59	394

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	65	35	752
2019	3 to 10 years in current department or agency	54	46	919
2019	11 to 20 years in current department or agency	43	57	596
2019	More than 20 years in current department or agency	38	62	214

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	741
2019	3 to 10 years in current department or agency	45	55	896
2019	11 to 20 years in current department or agency	47	53	581
2019	More than 20 years in current department or agency	53	47	204
2018	Less than 3 years in current department or agency	39	61	781
2018	3 to 10 years in current department or agency	40	60	732
2018	11 to 20 years in current department or agency	42	58	478
2018	More than 20 years in current department or agency	40	60	182

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	24	19	17	16	2	7	44	35	731
2019	3 to 10 years in current department or agency	12	20	19	19	20	2	9	35	44	889
2019	11 to 20 years in current department or agency	12	24	20	17	16	2	9	40	37	584
2019	More than 20 years in current department or agency	14	17	23	19	15	1	12	35	39	206
2018	Less than 3 years in current department or agency	16	25	18	15	16	3	7	45	35	782
2018	3 to 10 years in current department or agency	13	24	17	17	22	1	6	40	42	729
2018	11 to 20 years in current department or agency	13	22	19	15	22	3	7	39	40	484
2018	More than 20 years in current department or agency	10	20	23	15	19	4	9	34	39	182
2017	Less than 3 years in current department or agency	16	24	14	18	21	1	7	43	42	753
2017	3 to 10 years in current department or agency	10	22	17	16	24	2	10	36	45	820
2017	11 to 20 years in current department or agency	14	21	18	14	20	3	11	40	39	499
2017	More than 20 years in current department or agency	8	17	18	16	24	4	14	31	48	220

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	16	16	18	32	2	6	26	56	731
2019	3 to 10 years in current department or agency	5	13	18	20	34	2	8	20	60	890
2019	11 to 20 years in current department or agency	6	15	18	17	30	3	11	24	55	584
2019	More than 20 years in current department or agency	7	13	18	24	23	1	14	24	55	208
2018	Less than 3 years in current department or agency	5	16	14	20	36	4	6	23	62	785
2018	3 to 10 years in current department or agency	4	13	15	17	44	2	6	18	66	730
2018	11 to 20 years in current department or agency	6	12	16	17	40	3	7	19	63	486
2018	More than 20 years in current department or agency	3	13	18	24	31	4	7	18	62	182
2017	Less than 3 years in current department or agency	4	9	13	18	50	3	4	14	72	750
2017	3 to 10 years in current department or agency	2	8	13	17	50	2	7	12	74	818
2017	11 to 20 years in current department or agency	3	11	14	17	41	4	10	17	67	498
2017	More than 20 years in current department or agency	1	10	14	18	43	3	10	13	70	223

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	21	15	10	9	1	5	63	21	969
2019	3 to 10 years in current department or agency	37	18	17	11	10	1	6	59	23	1150
2019	11 to 20 years in current department or agency	40	18	12	10	12	1	6	63	24	910
2019	More than 20 years in current department or agency	42	19	9	10	12	1	9	67	23	335
2018	Less than 3 years in current department or agency	40	18	15	7	9	1	10	66	18	1120
2018	3 to 10 years in current department or agency	37	18	15	11	11	1	7	60	23	1085
2018	11 to 20 years in current department or agency	43	15	14	10	11	0	7	62	22	842
2018	More than 20 years in current department or agency	45	14	8	9	11	1	12	67	23	333

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment