2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - Other occupational group

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 50 0 17 0 0 0 83 17 18
2017 Other occupational group 54 28 0 9 9 0 0 82 18 11
2014 Other occupational group 14 36 7 28 15 0 0 50 43 14
2011 Other occupational group 17 56 11 11 6 0 0 72 17 18
2008 Other occupational group 42 50 6 3 0 0 0 92 3 36

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 78 17 6 0 0 0 0 94 0 18
2017 Other occupational group 45 36 9 10 0 0 0 81 10 11
2014 Other occupational group 64 14 0 7 8 0 7 84 16 14
2011 Other occupational group 61 22 11 0 6 0 0 83 6 18
2008 Other occupational group 64 17 8 6 6 0 0 81 11 36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 28 6 22 6 0 6 65 29 18
2017 Other occupational group 54 18 19 9 0 0 0 72 9 11
2014 Other occupational group 51 14 0 29 7 0 0 65 35 14
2011 Other occupational group 39 39 17 6 0 0 0 78 6 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 41 24 6 12 0 0 59 18 17
2018 Other occupational group 38 38 13 6 6 0 0 75 13 16
2017 Other occupational group 54 9 0 28 9 0 0 63 37 11
2014 Other occupational group 22 28 15 20 15 0 0 50 35 14
2011 Other occupational group 11 67 22 0 0 0 0 78 0 18
2008 Other occupational group 25 50 11 6 0 3 6 82 6 36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 33 11 17 6 0 0 67 22 18
2017 Other occupational group 64 18 9 0 9 0 0 81 9 11
2014 Other occupational group 51 14 21 7 7 0 0 66 14 14

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 17 6 17 6 0 0 72 22 18
2018 Other occupational group 50 38 0 6 0 6 0 93 7 16
2017 Other occupational group 73 18 0 0 9 0 0 91 9 11
2014 Other occupational group 44 28 0 8 20 0 0 72 28 14
2011 Other occupational group 44 44 11 0 0 0 0 89 0 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 22 39 22 11 6 0 0 61 17 18
2018 Other occupational group 31 50 6 0 6 6 0 87 7 16
2017 Other occupational group 55 18 9 0 18 0 0 73 18 11
2014 Other occupational group 14 29 28 7 21 0 0 44 28 14
2011 Other occupational group 28 33 28 6 6 0 0 61 11 18
2008 Other occupational group 28 50 6 11 6 0 0 78 17 36

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 0 61 11 17 11 0 0 61 28 18
2018 Other occupational group 25 44 13 13 6 0 0 69 19 16
2017 Other occupational group 36 37 9 0 18 0 0 73 18 11
2014 Other occupational group 7 29 14 36 14 0 0 36 50 14
2011 Other occupational group 17 22 28 17 17 0 0 39 33 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 44 6 17 0 0 0 78 17 18
2018 Other occupational group 50 25 13 6 6 0 0 75 13 16
2017 Other occupational group 63 9 0 18 9 0 0 73 27 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 44 11 11 0 0 0 78 11 18
2018 Other occupational group 56 25 19 0 0 0 0 81 0 16
2017 Other occupational group 64 18 0 18 0 0 0 82 18 11
2014 Other occupational group 21 36 36 7 0 0 0 57 7 14
2011 Other occupational group 33 11 39 6 11 0 0 44 17 18
2008 Other occupational group 31 36 19 8 6 0 0 67 14 36

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 22 28 11 11 28 0 0 50 39 18
2018 Other occupational group 38 38 6 19 0 0 0 75 19 16
2017 Other occupational group 45 0 19 0 36 0 0 45 36 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 22 44 22 6 6 0 0 67 11 18
2018 Other occupational group 56 25 19 0 0 0 0 81 0 16
2017 Other occupational group 46 37 18 0 0 0 0 82 0 11
2014 Other occupational group 14 71 8 7 0 0 0 85 7 14
2011 Other occupational group 33 44 6 11 6 0 0 78 17 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 17 33 22 6 17 6 0 53 24 18
2018 Other occupational group 13 38 13 25 6 0 6 53 33 16
2017 Other occupational group 37 18 9 0 36 0 0 55 36 11
2014 Other occupational group 0 22 21 43 14 0 0 22 57 14
2011 Other occupational group 17 56 28 0 0 0 0 72 0 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 17 39 28 11 6 0 0 56 17 18
2018 Other occupational group 25 19 25 13 19 0 0 44 31 16
2017 Other occupational group 37 27 0 0 36 0 0 64 36 11
2014 Other occupational group 0 29 29 28 14 0 0 29 42 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 47 12 12 12 0 0 65 24 17
2018 Other occupational group 44 25 13 19 0 0 0 69 19 16
2017 Other occupational group 54 9 9 0 27 0 0 64 27 11
2014 Other occupational group 0 43 14 37 7 0 0 43 43 14
2011 Other occupational group 11 28 28 28 0 6 0 41 29 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 44 17 6 6 0 0 72 11 18
2018 Other occupational group 50 31 13 0 6 0 0 81 6 16
2017 Other occupational group 46 18 36 0 0 0 0 64 0 11
2014 Other occupational group 14 51 13 21 0 0 0 65 21 14
2011 Other occupational group 39 39 17 0 6 0 0 78 6 18
2008 Other occupational group 36 53 6 6 0 0 0 89 6 36

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 44 0 11 6 0 0 83 17 18
2018 Other occupational group 50 25 13 6 0 6 0 80 7 16
2017 Other occupational group 45 9 19 18 9 0 0 54 27 11
2014 Other occupational group 14 57 21 8 0 0 0 72 8 14
2011 Other occupational group 12 47 18 6 18 0 0 59 24 17
2008 Other occupational group 44 50 3 3 0 0 0 94 3 36

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 6 44 22 17 0 0 39 17 18
2018 Other occupational group 6 6 44 25 13 6 0 40 13 16
2017 Other occupational group 9 27 9 9 26 0 19 44 45 11
2014 Other occupational group 8 7 64 21 0 0 0 21 15 14
2011 Other occupational group 6 28 39 17 11 0 0 28 33 18
2008 Other occupational group 3 6 33 28 22 3 6 55 9 36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 6 0 28 39 22 6 0 65 6 18
2018 Other occupational group 0 6 13 50 25 0 6 80 7 16
2017 Other occupational group 9 9 18 9 35 0 19 55 23 11
2014 Other occupational group 8 28 21 36 7 0 0 43 36 14
2011 Other occupational group 6 6 33 44 6 0 6 53 12 18
2008 Other occupational group 0 3 22 33 31 6 6 72 3 36

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 0 11 33 39 11 0 6 53 12 18
2018 Other occupational group 13 19 25 19 19 0 6 40 33 16
2017 Other occupational group 9 19 9 9 18 0 36 42 44 11
2014 Other occupational group 14 21 13 36 7 7 0 47 39 14
2011 Other occupational group 11 11 17 39 11 6 6 56 25 18
2008 Other occupational group 8 8 17 31 17 11 8 59 21 36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 6 17 44 22 11 0 0 33 22 18
2018 Other occupational group 6 6 25 38 19 0 6 60 13 16
2017 Other occupational group 18 19 9 9 18 0 27 37 51 11
2014 Other occupational group 14 14 50 21 0 0 0 21 28 14
2011 Other occupational group 11 28 17 22 11 0 11 38 44 18
2008 Other occupational group 11 3 6 33 33 6 8 77 16 36

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 6 33 39 6 6 0 47 18 18
2018 Other occupational group 6 19 25 19 25 6 0 47 27 16
2017 Other occupational group 9 18 9 9 26 0 27 49 38 11
2014 Other occupational group 14 22 49 14 0 0 0 14 37 14
2011 Other occupational group 22 22 33 11 11 0 0 22 44 18
2008 Other occupational group 0 8 17 22 31 3 19 68 11 36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 6 6 17 33 33 0 6 71 12 18
2018 Other occupational group 6 6 13 44 25 0 6 73 13 16
2017 Other occupational group 9 0 0 18 36 0 37 85 15 11
2014 Other occupational group 14 7 0 35 36 0 8 77 23 14
2011 Other occupational group 6 6 6 44 22 6 11 80 13 18
2008 Other occupational group 6 6 6 22 44 3 14 80 13 36

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 6 17 28 33 11 0 6 47 24 18
2018 Other occupational group 13 25 25 19 13 0 6 33 40 16
2017 Other occupational group 9 9 9 9 18 0 46 50 33 11
2014 Other occupational group 28 15 21 29 0 7 0 31 46 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 17 44 22 6 0 0 28 28 18
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 22 6 6 0 0 11 88 6 18
2017 Other occupational group 73 19 9 0 0 0 0 91 0 11
2014 Other occupational group 78 0 0 7 15 0 0 78 22 14
2011 Other occupational group 61 22 6 0 6 0 6 88 6 18
2008 Other occupational group 53 17 8 11 3 0 8 76 15 36

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 17 28 22 6 17 6 6 50 25 18
2018 Other occupational group 38 19 6 6 13 13 6 69 23 16
2017 Other occupational group 46 27 0 9 9 0 9 80 20 11
2014 Other occupational group 22 13 22 14 15 7 7 41 34 14

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 22 17 6 17 0 0 61 22 18
2018 Other occupational group 63 19 13 0 6 0 0 81 6 16
2017 Other occupational group 63 9 9 9 9 0 0 73 18 11
2014 Other occupational group 36 7 7 29 15 0 7 46 46 14

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 39 6 0 17 0 0 78 17 18
2018 Other occupational group 69 19 6 6 0 0 0 88 6 16
2017 Other occupational group 46 35 9 9 0 0 0 81 9 11
2014 Other occupational group 43 21 13 7 15 0 0 64 22 14

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 28 11 17 17 0 0 56 33 18
2018 Other occupational group 50 25 6 13 6 0 0 75 19 16
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 28 11 11 6 0 11 69 19 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 33 0 6 17 0 0 78 22 18
2018 Other occupational group 56 25 0 6 6 0 6 87 13 16
2017 Other occupational group 63 9 10 9 9 0 0 72 18 11
2014 Other occupational group 36 28 7 15 15 0 0 64 29 14
2011 Other occupational group 33 22 28 11 6 0 0 56 17 18
2008 Other occupational group 42 31 8 8 6 3 3 76 15 36

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 50 22 6 17 6 0 0 72 22 18
2018 Other occupational group 50 25 6 6 0 6 6 86 7 16
2017 Other occupational group 73 9 0 0 18 0 0 82 18 11
2014 Other occupational group 43 35 0 15 7 0 0 78 22 14
2011 Other occupational group 39 39 11 6 0 0 6 82 6 18
2008 Other occupational group 42 22 8 6 6 8 8 77 13 36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 22 6 11 17 0 0 67 28 18
2018 Other occupational group 56 6 13 13 0 6 6 71 14 16
2017 Other occupational group 63 0 9 9 9 10 0 70 20 11
2014 Other occupational group 49 28 0 0 22 0 0 78 22 14
2011 Other occupational group 28 50 17 0 6 0 0 78 6 18
2008 Other occupational group 36 39 6 8 6 3 3 79 15 36

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 67 22 0 0 0 0 11 100 0 18
2017 Other occupational group 91 9 0 0 0 0 0 100 0 11
2014 Other occupational group 92 0 0 0 8 0 0 92 8 14
2011 Other occupational group 78 22 0 0 0 0 0 100 0 18
2008 Other occupational group 67 22 0 6 3 0 3 91 9 36

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 33 6 6 0 0 0 89 6 18
2017 Other occupational group 53 28 0 0 9 0 10 90 10 11
2014 Other occupational group 72 7 7 0 7 8 0 85 7 14
2011 Other occupational group 67 22 6 0 0 0 6 94 0 18

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 17 0 17 11 0 0 72 28 18
2018 Other occupational group 63 13 19 0 0 0 6 80 0 16
2017 Other occupational group 63 9 0 9 9 10 0 80 20 11

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 67 0 6 17 11 0 0 67 28 18
2018 Other occupational group 69 6 6 6 6 0 6 80 13 16
2017 Other occupational group 73 9 0 9 9 0 0 82 18 11
2014 Other occupational group 57 14 0 22 7 0 0 71 29 14
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 22 22 0 11 17 0 60 13 18
2018 Other occupational group 31 13 38 13 0 6 0 47 13 16
2017 Other occupational group 18 55 0 9 18 0 0 73 27 11
2014 Other occupational group 7 43 14 15 21 0 0 50 36 14
2011 Other occupational group 11 11 39 17 6 17 0 27 27 18

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 22 22 11 17 0 0 50 28 18
2018 Other occupational group 25 25 6 38 0 6 0 53 40 16
2017 Other occupational group 18 46 0 0 36 0 0 64 36 11
2014 Other occupational group 0 35 22 14 29 0 0 35 43 14
2011 Other occupational group 6 28 33 6 6 22 0 43 14 18
2008 Other occupational group 31 28 14 8 6 11 3 68 16 36

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 17 28 28 11 11 6 0 47 24 18
2018 Other occupational group 19 31 6 19 19 6 0 53 40 16
2017 Other occupational group 18 27 0 18 18 9 9 55 45 11
2014 Other occupational group 0 35 22 28 15 0 0 35 43 14
2011 Other occupational group 11 6 33 33 6 11 0 19 44 18
2008 Other occupational group 14 31 11 22 3 19 0 55 31 36

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 17 28 22 17 17 0 0 44 33 18
2018 Other occupational group 13 40 0 20 13 13 0 62 38 15
2017 Other occupational group 27 26 0 9 37 0 0 54 46 11
2014 Other occupational group 7 21 29 14 29 0 0 28 43 14
2011 Other occupational group 6 33 6 28 17 11 0 44 50 18
2008 Other occupational group 17 31 17 6 11 19 0 59 21 36

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 39 6 0 0 17 0 93 0 18
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 22 33 6 6 6 0 53 12 18
2018 Other occupational group 31 31 25 6 0 6 0 67 7 16
2017 Other occupational group 46 9 9 18 9 0 9 60 30 11
2014 Other occupational group 14 43 14 14 15 0 0 57 29 14
2011 Other occupational group 17 44 33 0 6 0 0 61 6 18

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 17 17 33 11 6 11 6 40 20 18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 22 22 11 11 22 11 0 50 38 18
2018 Other occupational group 25 44 19 13 0 0 0 69 13 16
2017 Other occupational group 36 27 0 9 19 0 9 70 30 11
2014 Other occupational group 29 42 22 7 0 0 0 71 7 14
2011 Other occupational group 11 44 11 17 11 0 6 59 29 18
2008 Other occupational group 31 28 17 11 8 3 3 62 21 36

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 22 28 6 6 11 0 56 13 18
2018 Other occupational group 44 25 25 6 0 0 0 69 6 16

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 11 6 6 22 28 0 54 38 18
2018 Other occupational group 25 19 13 6 19 19 0 54 31 16
2017 Other occupational group 18 18 9 0 27 19 9 49 38 11
2014 Other occupational group 21 0 36 21 22 0 0 21 43 14
2011 Other occupational group 0 28 6 17 11 28 11 45 45 18

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 17 28 22 6 22 6 0 47 29 18
2018 Other occupational group 25 25 6 38 0 6 0 53 40 16
2017 Other occupational group 26 19 9 19 27 0 0 45 46 11
2014 Other occupational group 7 29 28 14 22 0 0 36 36 14
2011 Other occupational group 17 17 39 11 11 6 0 35 24 18
2008 Other occupational group 14 56 8 6 3 14 0 81 10 36

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 22 22 6 28 11 0 38 38 18
2018 Other occupational group 13 13 27 20 27 0 0 27 47 15
2017 Other occupational group 18 37 9 9 27 0 0 54 37 11
2014 Other occupational group 0 21 22 29 28 0 0 21 57 14
2011 Other occupational group 0 17 28 17 28 0 11 19 50 18
2008 Other occupational group 20 20 17 11 6 9 17 54 23 35

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 61 11 6 17 0 6 0 76 18 18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 6 6 6 6 6 17 79 14 18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 22 11 0 11 17 0 73 13 18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 17 11 0 22 22 0 57 29 18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 6 0 6 28 11 6 60 40 18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 83 6 6 0 0 6 0 94 0 18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 72 6 6 6 6 6 0 82 12 18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 11 0 6 11 6 11 80 20 18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 28 17 6 22 17 0 47 33 18
2018 Other occupational group 25 25 6 31 6 6 0 53 40 16
2017 Other occupational group 18 27 9 19 18 10 0 50 40 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 22 11 11 11 0 0 67 22 18
2018 Other occupational group 53 7 33 7 0 0 0 60 7 15
2017 Other occupational group 54 18 0 9 19 0 0 73 27 11
2014 Other occupational group 36 21 22 7 15 0 0 57 22 14
2011 Other occupational group 29 41 24 0 0 6 0 75 0 17

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 22 22 0 17 6 0 59 18 18
2018 Other occupational group 47 20 13 0 7 13 0 77 8 15
2017 Other occupational group 45 36 0 9 9 0 0 81 19 11
2014 Other occupational group 49 15 22 7 7 0 0 64 14 14

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 11 6 6 22 0 0 67 28 18
2018 Other occupational group 53 33 13 0 0 0 0 87 0 15
2017 Other occupational group 54 18 0 18 9 0 0 73 27 11
2014 Other occupational group 36 35 7 8 15 0 0 71 22 14
2011 Other occupational group 28 39 28 6 0 0 0 67 6 18
2008 Other occupational group 50 33 11 0 3 0 3 86 3 36

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 22 17 0 22 0 0 61 22 18
2018 Other occupational group 67 20 7 7 0 0 0 87 7 15
2017 Other occupational group 63 9 0 18 9 0 0 73 27 11
2014 Other occupational group 22 49 8 21 0 0 0 71 21 14
2011 Other occupational group 28 44 11 11 6 0 0 72 17 18

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 17 17 6 22 0 0 56 28 18
2018 Other occupational group 60 13 13 13 0 0 0 73 13 15
2017 Other occupational group 54 18 0 18 9 0 0 73 27 11
2014 Other occupational group 22 43 14 7 14 0 0 64 21 14
2011 Other occupational group 24 47 12 12 6 0 0 71 18 17
2008 Other occupational group 36 53 8 0 3 0 0 89 3 36

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 17 28 0 17 6 0 53 18 18
2018 Other occupational group 71 7 7 7 0 0 7 85 8 14
2017 Other occupational group 46 18 0 27 9 0 0 64 36 11
2014 Other occupational group 22 21 7 28 15 7 0 47 46 14
2011 Other occupational group 17 17 28 22 11 6 0 35 35 18
2008 Other occupational group 17 39 8 14 11 6 6 63 28 36
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Other occupational group 6 39 56 18
2018 Other occupational group 6 44 50 16
2017 Other occupational group 9 45 46 11
2014 Other occupational group 30 50 20 14
2011 Other occupational group 22 39 39 18
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 44 6 6 0 6 0 88 6 18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 22 11 6 0 6 0 82 6 18
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 11 6 11 6 39 0 64 27 18
2018 Other occupational group 19 6 19 6 6 38 6 44 22 16
2017 Other occupational group 9 0 27 9 9 27 18 16 33 11
2014 Other occupational group 7 22 29 0 7 28 8 45 11 14

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 17 11 6 6 28 0 69 15 18
2018 Other occupational group 31 19 25 6 6 13 0 57 14 16
2017 Other occupational group 36 18 27 0 9 0 9 60 10 11
2014 Other occupational group 29 28 15 7 7 7 8 66 16 14
2011 Other occupational group 28 33 22 0 0 11 6 73 0 18
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 11 11 0 6 39 6 70 10 18
2018 Other occupational group 19 13 25 0 6 31 6 50 10 16
2017 Other occupational group 18 0 27 0 9 27 18 32 17 11
2014 Other occupational group 7 22 21 7 15 21 8 41 30 14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 11 17 0 6 22 6 69 8 18
2018 Other occupational group 33 13 40 0 7 7 0 50 7 15
2017 Other occupational group 54 0 27 0 9 0 9 60 10 11
2014 Other occupational group 29 22 29 0 21 0 0 50 21 14
2011 Other occupational group 17 39 33 0 0 11 0 63 0 18
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 22 22 22 22 0 0 33 44 18
2018 Other occupational group 19 31 13 13 25 0 0 50 38 16
2017 Other occupational group 26 0 9 27 19 0 19 33 57 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 19 31 31 6 13 0 0 50 19 16
2018 Other occupational group 19 44 19 13 6 0 0 63 19 16
2017 Other occupational group 37 18 9 9 27 0 0 54 37 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 28 28 11 6 0 0 56 17 18
2018 Other occupational group 25 44 13 6 13 0 0 69 19 16
2017 Other occupational group 37 9 18 9 18 0 9 50 30 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 33 11 0 11 6 0 76 12 18
2018 Other occupational group 33 20 20 13 7 7 0 57 21 15
2017 Other occupational group 46 9 9 9 9 0 18 67 23 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 67 11 0 0 11 0 11 88 13 18
2018 Other occupational group 56 25 13 6 0 0 0 81 6 16
2017 Other occupational group 36 9 0 9 0 9 37 84 16 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 28 17 0 28 0 0 56 28 18
2018 Other occupational group 38 31 19 13 0 0 0 69 13 16
2017 Other occupational group 45 9 9 0 28 0 9 59 31 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 22 28 22 6 17 6 0 53 24 18
2018 Other occupational group 20 33 20 20 7 0 0 53 27 15
2017 Other occupational group 27 18 18 18 9 0 9 50 30 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 22 33 0 11 0 0 56 11 18
2018 Other occupational group 13 40 20 20 7 0 0 53 27 15
2017 Other occupational group 37 36 0 19 9 0 0 73 27 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 28 22 0 11 6 0 65 12 18
2018 Other occupational group 47 27 0 20 7 0 0 73 27 15
2017 Other occupational group 46 9 9 27 0 0 9 60 30 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 22 28 6 6 6 0 59 12 18

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 22 17 6 11 0 6 65 18 18
2018 Other occupational group 33 20 13 33 0 0 0 53 33 15
2017 Other occupational group 54 18 0 28 0 0 0 72 28 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 39 6 17 0 0 11 75 19 18
2018 Other occupational group 53 27 7 7 7 0 0 80 13 15
2017 Other occupational group 63 9 9 0 19 0 0 72 19 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 28 17 0 11 0 11 69 13 18
2018 Other occupational group 67 13 13 0 7 0 0 80 7 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 67 17 0 0 6 0 11 94 6 18
2018 Other occupational group 67 7 20 0 0 0 7 79 0 15
2017 Other occupational group 72 0 9 9 0 0 9 80 10 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 17 6 17 11 0 6 65 29 18
2018 Other occupational group 69 6 13 13 0 0 0 75 13 16
2017 Other occupational group 63 0 0 9 9 0 18 77 23 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 61 17 6 6 11 0 0 78 17 18
2018 Other occupational group 63 25 6 6 0 0 0 88 6 16
2017 Other occupational group 63 0 0 18 9 0 9 70 30 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 50 6 6 0 0 0 39 91 0 18
2018 Other occupational group 50 31 6 0 0 0 13 93 0 16
2017 Other occupational group 64 0 0 0 0 0 36 100 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 72 11 6 0 0 0 11 94 0 18
2018 Other occupational group 75 19 6 0 0 0 0 94 0 16
2017 Other occupational group 63 0 9 9 0 0 18 77 11 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 78 0 0 0 11 0 11 88 13 18
2018 Other occupational group 63 25 0 0 6 0 6 93 7 16
2017 Other occupational group 46 18 19 0 0 0 18 77 0 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 61 11 17 6 0 0 6 76 6 18
2018 Other occupational group 38 25 25 13 0 0 0 63 13 16
2017 Other occupational group 37 26 0 0 19 0 18 77 23 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 39 28 17 6 0 0 50 22 18
2018 Other occupational group 19 44 25 13 0 0 0 63 13 16
2017 Other occupational group 26 9 9 46 0 0 10 39 51 11

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 17 11 28 22 22 0 0 44 28 18
2018 Other occupational group 6 6 50 25 13 0 0 38 13 16
2017 Other occupational group 19 27 9 9 27 0 9 40 51 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 33 22 11 11 11 11 0 63 25 18
2018 Other occupational group 38 25 25 6 0 6 0 67 7 16
2017 Other occupational group 26 18 9 27 0 19 0 55 34 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 17 39 6 6 28 6 0 59 35 18
2018 Other occupational group 38 19 19 19 0 6 0 60 20 16
2017 Other occupational group 45 28 0 0 27 0 0 73 27 11
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 28 72 18
2017 Other occupational group 46 54 11
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 22 33 11 11 22 0 0 22 78 18
2018 Other occupational group 38 31 19 6 6 0 0 38 63 16
2017 Other occupational group 27 18 9 19 19 0 9 30 70 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 71 29 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 36 64 14
2018 Other occupational group 30 70 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 7 29 14 21 29 0 0 36 50 14
2018 Other occupational group 10 30 40 20 0 0 0 40 20 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 7 29 0 21 29 7 7 42 58 14
2018 Other occupational group 0 0 40 0 60 0 0 0 60 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 6 11 6 11 11 11 64 21 18
2018 Other occupational group 31 13 13 6 19 0 19 54 31 16
Date modified: