2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - Student

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 32 1 3 2 0 0 95 4 112
2017 Student 64 28 0 7 0 0 0 93 7 95
2014 Student 55 35 5 3 3 0 0 90 5 42

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 14 5 5 4 0 1 86 8 111
2017 Student 73 18 3 4 1 0 0 91 5 95
2014 Student 64 23 5 5 3 0 0 88 7 42

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 28 7 6 1 0 0 86 7 112
2017 Student 63 29 5 1 1 0 0 93 2 95
2014 Student 62 26 5 5 3 0 0 88 7 42

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 36 13 11 1 0 1 75 12 110
2018 Student 39 49 6 5 1 0 1 89 6 88
2017 Student 37 45 7 4 5 0 1 83 10 95
2014 Student 30 28 17 19 0 0 5 62 21 42

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 23 11 4 0 2 1 85 4 110
2017 Student 71 23 4 2 0 0 0 94 2 95
2014 Student 64 19 5 2 8 0 2 84 10 42

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 57 23 5 6 3 4 2 85 9 112
2018 Student 63 19 9 5 1 2 1 85 6 88
2017 Student 69 19 8 3 0 0 1 88 3 95
2014 Student 62 21 10 5 3 0 0 83 7 42

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 40 35 16 4 4 0 0 75 9 112
2018 Student 41 41 8 8 1 1 0 83 9 88
2017 Student 26 51 12 7 4 0 0 77 12 95
2014 Student 20 52 17 5 7 0 0 71 12 42

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 32 8 4 2 0 0 86 5 110
2018 Student 59 23 10 5 2 0 1 83 7 88
2017 Student 48 38 8 4 1 0 1 87 5 94
2014 Student 36 35 5 17 7 0 0 72 24 42

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 43 33 10 10 3 1 0 77 13 111
2018 Student 44 35 11 7 2 0 0 80 9 88
2017 Student 32 38 15 13 2 0 0 70 15 95

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 25 13 3 2 0 0 83 5 111
2018 Student 56 38 4 0 1 0 0 94 1 89
2017 Student 39 42 11 6 0 0 1 82 6 94
2014 Student 34 43 7 12 3 2 0 78 15 42

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 39 8 4 2 0 0 87 5 112
2018 Student 57 30 9 2 1 0 0 88 3 89
2017 Student 40 41 11 6 2 0 0 81 8 95

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 36 11 1 3 0 0 85 4 109
2018 Student 54 26 16 3 1 0 0 80 4 89
2017 Student 42 35 17 5 1 0 0 77 6 95
2014 Student 49 32 14 2 3 0 0 81 5 42

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 28 10 9 2 1 2 79 11 112
2018 Student 47 30 12 6 1 0 3 80 7 89
2017 Student 46 28 13 8 1 2 2 77 10 94
2014 Student 31 39 16 9 2 0 2 71 12 42

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 28 14 5 3 0 2 78 7 111
2018 Student 49 31 11 3 2 0 2 83 6 89
2017 Student 46 32 15 6 1 0 0 78 8 94
2014 Student 34 45 12 5 5 0 0 79 9 42

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 25 9 3 1 1 6 86 4 111
2018 Student 52 33 13 0 1 1 0 85 1 89
2017 Student 48 36 10 4 0 0 1 85 4 95
2014 Student 36 41 7 9 3 2 2 80 12 42

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 32 6 5 3 0 0 86 7 111
2018 Student 51 33 11 4 1 0 0 83 6 89
2017 Student 44 41 9 2 3 1 0 86 5 95
2014 Student 34 45 14 2 5 0 0 78 7 42

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 22 8 4 0 0 0 88 4 112
2018 Student 66 21 7 3 1 0 1 89 5 89
2017 Student 72 24 2 1 0 1 0 97 1 95
2014 Student 65 26 7 0 0 0 2 93 0 42

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 12 30 21 28 2 3 51 17 112
2018 Student 9 13 20 31 20 3 2 55 24 89
2017 Student 2 6 41 20 25 1 4 48 9 94
2014 Student 5 18 19 27 23 2 5 54 25 42

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 10 11 8 19 46 3 4 69 22 112
2018 Student 6 4 16 25 40 7 2 72 11 89
2017 Student 1 1 14 25 39 11 9 80 3 95
2014 Student 0 9 11 32 38 5 5 77 10 42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 12 13 21 24 20 3 7 49 28 112
2018 Student 7 8 26 21 25 9 4 53 17 89
2017 Student 7 12 30 8 24 6 12 39 24 95
2014 Student 10 17 21 22 21 3 7 47 29 42

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 2 6 13 28 44 1 6 78 9 111
2018 Student 1 6 12 35 40 4 1 80 7 89
2017 Student 1 0 7 37 50 1 4 91 1 94
2014 Student 2 0 15 26 50 2 5 82 2 42

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 5 11 13 16 45 4 6 68 18 111
2018 Student 3 3 13 27 36 10 7 76 8 89
2017 Student 2 3 8 25 48 2 12 85 6 94
2014 Student 0 5 9 22 40 10 14 81 7 42

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 8 8 18 12 39 8 7 60 19 112
2018 Student 6 6 13 20 38 10 7 70 14 89
2017 Student 0 3 16 22 34 13 12 74 4 95
2014 Student 3 2 9 21 46 5 14 82 6 42

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 6 15 26 14 31 3 5 49 23 110
2018 Student 4 11 17 17 35 9 7 61 19 89
2017 Student 6 6 21 19 30 10 7 60 15 95
2014 Student 5 9 7 38 22 9 9 73 18 42

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 7 14 23 24 26 1 4 53 23 112
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 75 9 6 4 3 1 2 86 7 112
2017 Student 80 13 1 3 1 1 1 95 4 95
2014 Student 77 12 2 0 2 0 7 95 2 42

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 29 10 4 2 6 12 82 7 112
2018 Student 48 21 9 5 1 8 8 82 7 87
2017 Student 47 19 3 1 0 8 21 94 2 95
2014 Student 55 22 7 2 0 9 5 89 3 42

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 19 4 9 5 1 0 83 14 111
2018 Student 70 15 8 5 1 1 0 86 6 87
2017 Student 71 22 3 2 0 2 0 95 2 94
2014 Student 62 21 2 9 2 2 0 86 12 42

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 21 2 4 3 0 0 91 7 112
2018 Student 74 21 5 0 1 0 0 94 1 87
2017 Student 75 24 1 0 0 0 0 99 0 95
2014 Student 76 19 5 0 0 0 0 95 0 42

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 24 6 2 3 2 5 88 5 111
2018 Student 64 23 10 0 0 1 1 89 0 86
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 25 15 4 4 1 11 75 8 112

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 56 19 11 9 3 1 2 77 12 112
2018 Student 63 29 2 3 0 2 0 94 3 89
2017 Student 50 32 8 6 3 0 0 82 10 95
2014 Student 38 41 5 16 0 0 0 79 16 42

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 65 19 5 6 1 1 3 87 7 112
2018 Student 69 23 6 0 0 1 1 94 0 88
2017 Student 68 24 4 2 1 0 1 93 3 95
2014 Student 63 33 2 0 0 0 2 98 0 42

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 27 5 7 1 1 0 87 8 111
2018 Student 67 22 8 1 0 0 1 91 1 89
2017 Student 56 31 4 5 2 0 1 88 7 95
2014 Student 58 28 7 2 5 0 0 86 7 42

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 88 4 4 1 1 1 2 94 2 112
2017 Student 85 11 1 2 0 1 0 97 2 95
2014 Student 88 9 2 0 0 0 0 98 0 42

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 61 8 8 4 4 2 13 81 9 112
2017 Student 71 14 1 0 1 5 8 98 1 95
2014 Student 69 12 2 5 0 5 7 92 5 42

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 23 7 2 2 0 0 89 4 112
2018 Student 73 20 6 0 1 0 0 93 1 89
2017 Student 73 17 3 3 1 2 0 93 4 95

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 69 17 6 5 3 0 0 86 7 111
2018 Student 70 22 6 1 0 1 0 93 1 89
2017 Student 70 19 4 4 2 0 0 90 6 95
2014 Student 55 33 7 2 2 0 0 89 5 42
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 23 4 4 1 7 1 90 5 112
2018 Student 69 20 7 0 1 3 0 92 1 89
2017 Student 58 22 4 0 3 11 1 92 4 95
2014 Student 62 19 5 5 0 7 2 90 5 42

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 57 22 5 4 3 6 2 86 8 112
2018 Student 63 25 8 1 1 2 0 90 2 89
2017 Student 56 28 7 2 2 3 1 88 4 95
2014 Student 68 18 5 2 0 7 0 93 2 42

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 26 13 3 4 11 1 79 7 112
2018 Student 48 27 11 3 2 8 0 81 6 88
2017 Student 39 20 12 3 4 19 2 75 10 94
2014 Student 45 29 5 9 0 12 0 84 11 42

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 36 28 17 8 3 8 1 70 12 112
2018 Student 46 28 15 8 3 0 0 74 11 89
2017 Student 44 25 10 5 5 9 2 77 12 95
2014 Student 38 31 11 12 5 2 0 71 18 42

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 56 20 9 4 3 8 1 83 7 111
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 45 36 11 4 2 2 1 83 6 112
2018 Student 42 45 7 4 0 2 0 89 5 89
2017 Student 49 38 4 3 1 3 1 91 5 94
2014 Student 24 62 7 0 7 0 0 86 7 42

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 36 26 18 5 6 8 1 68 13 112

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 33 23 17 14 5 6 1 61 20 111
2018 Student 45 25 13 7 1 7 2 78 9 88
2017 Student 42 27 6 9 5 9 2 77 16 94
2014 Student 36 31 9 2 5 7 9 81 8 42

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 33 14 4 4 4 0 78 7 111
2018 Student 55 30 7 2 2 3 0 88 5 89

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 35 18 17 5 5 15 5 67 11 110
2018 Student 38 23 14 3 3 13 7 75 8 88
2017 Student 32 23 7 3 3 19 13 80 9 94
2014 Student 24 22 12 0 7 29 7 71 11 42

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 46 25 11 6 4 5 4 77 11 111
2018 Student 56 25 8 1 1 9 0 89 2 89
2017 Student 42 31 11 3 1 10 1 83 5 95
2014 Student 28 29 10 12 0 9 12 72 15 42

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 45 25 8 7 4 4 7 79 12 110
2018 Student 52 26 6 7 3 3 3 83 11 89
2017 Student 32 27 9 7 2 9 14 77 12 95
2014 Student 24 26 14 9 5 15 7 63 18 42

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 57 17 10 3 4 0 10 82 7 111

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 13 8 3 5 1 15 81 10 112

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 21 11 4 3 2 10 81 7 112

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 18 6 2 3 5 14 87 5 111

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 10 6 4 4 1 13 84 9 112

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 61 16 4 1 4 3 11 89 6 112

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 75 7 3 4 0 3 9 93 4 112

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 79 4 3 1 1 0 13 95 2 111

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 25 44 13 8 2 6 2 75 11 112
2018 Student 47 27 15 6 1 4 0 78 7 89
2017 Student 34 41 13 2 1 6 3 83 4 95

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 56 32 6 4 1 1 0 89 5 112
2018 Student 66 20 8 1 1 3 0 89 2 88
2017 Student 66 28 0 3 0 2 0 97 3 95
2014 Student 59 29 3 7 2 0 0 88 9 42

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 61 20 7 5 2 5 0 86 7 111
2018 Student 63 25 3 1 0 5 2 95 1 87
2017 Student 55 28 7 3 0 5 1 89 3 95
2014 Student 56 15 12 15 0 3 0 73 15 42

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 75 19 4 2 1 0 0 94 3 112
2018 Student 78 15 3 1 0 2 0 95 1 88
2017 Student 82 13 3 0 1 0 0 96 1 95
2014 Student 74 22 5 0 0 0 0 95 0 42

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 20 7 5 2 0 0 86 7 112
2018 Student 71 20 6 1 0 2 0 93 1 87
2017 Student 74 13 9 3 1 0 0 87 4 95
2014 Student 61 26 9 2 2 0 0 86 5 42

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 24 5 5 4 0 0 87 8 109
2018 Student 73 18 6 2 0 1 0 92 2 88
2017 Student 62 24 10 2 1 0 1 87 3 94
2014 Student 63 26 11 0 0 0 0 89 0 42

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 22 19 8 7 3 3 64 16 112
2018 Student 45 20 17 8 2 5 2 71 11 88
2017 Student 40 23 12 13 3 6 2 69 18 95
2014 Student 29 22 19 16 2 10 2 58 21 42
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Student 48 21 31 112
2018 Student 38 21 40 89
2017 Student 37 17 46 95
2014 Student 50 14 36 42

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Student 0 4 17 9 69 2 54
2018 Student 0 0 15 3 82 0 33
2017 Student 0 3 5 6 87 0 36
2014 Student 0 5 14 20 9999 61 21
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 31 28 11 9 6 3 13 69 18 108

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 11 9 1 0 12 14 86 1 108
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 10 90 112
2018 Student 7 93 89

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 10

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 10

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 10

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 10

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 50 50 10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 0 100 10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 14 86 111

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 23 6 12 3 5 32 21 60 15 111
2018 Student 30 13 12 3 2 25 13 71 9 89
2017 Student 17 17 8 1 3 33 20 73 9 95
2014 Student 19 5 7 5 0 45 19 67 14 42

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 35 21 11 3 4 21 6 76 10 112
2018 Student 53 16 10 1 1 18 1 85 3 89
2017 Student 35 27 9 3 1 16 9 83 6 95
2014 Student 36 21 5 7 0 29 2 83 10 42
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 4 96 112

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 5 95 111

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 23 10 12 2 2 31 21 69 7 112
2018 Student 38 6 10 0 0 32 15 81 0 88
2017 Student 26 12 4 4 0 37 17 82 9 95
2014 Student 27 3 5 2 0 40 23 81 6 42

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 22 12 1 2 19 5 81 4 111
2018 Student 57 15 11 0 0 15 2 86 0 88
2017 Student 43 21 6 3 0 20 6 88 4 95
2014 Student 43 12 9 2 0 23 9 83 3 42
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 34 21 18 15 10 0 2 56 25 112
2018 Student 40 21 17 9 8 1 3 65 18 89
2017 Student 25 28 24 11 9 0 2 54 21 95

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 37 13 6 3 0 3 77 9 112
2018 Student 39 35 16 4 4 0 1 75 9 89
2017 Student 55 23 15 4 1 0 2 80 5 95

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 21 8 6 2 0 5 83 8 111
2018 Student 58 27 7 2 2 0 3 88 5 89
2017 Student 64 19 7 5 1 0 3 86 6 95

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 43 26 15 7 6 0 3 71 14 112
2018 Student 51 22 13 3 8 0 2 75 11 89
2017 Student 50 29 9 7 1 1 3 83 8 95

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 74 13 6 2 2 0 4 90 4 112
2018 Student 74 13 5 0 3 0 6 92 4 88
2017 Student 65 17 3 4 2 1 7 90 7 95

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 28 13 4 5 1 1 76 10 112
2018 Student 51 21 17 3 7 0 1 73 10 89
2017 Student 50 22 11 12 2 0 2 74 15 95

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 25 17 4 2 1 2 76 6 112
2018 Student 56 20 15 5 1 1 2 79 6 88
2017 Student 52 26 15 5 0 0 2 80 5 95

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 18 14 6 2 0 2 77 8 112
2018 Student 47 23 18 3 5 2 2 73 8 88
2017 Student 48 26 16 7 0 0 2 76 7 95

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 42 26 20 10 3 0 0 68 13 112
2018 Student 39 22 24 8 5 1 2 62 13 88
2017 Student 33 26 27 8 3 0 3 61 12 95

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 19 8 4 2 0 1 86 6 112

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 25 16 6 3 0 0 75 9 112
2018 Student 38 36 11 3 6 3 2 78 10 88
2017 Student 51 22 18 4 1 1 3 76 5 95

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 70 15 5 5 3 0 2 86 8 112
2018 Student 70 11 10 2 1 1 3 86 4 88
2017 Student 75 14 4 4 1 0 2 91 5 95

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 82 9 3 1 0 0 5 96 1 110
2018 Student 80 8 1 1 2 1 7 95 4 88

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 79 9 4 1 5 0 3 91 6 111
2018 Student 82 7 5 1 1 1 3 93 2 88
2017 Student 90 3 2 0 3 0 2 95 3 95

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 14 7 3 4 0 2 86 6 110
2018 Student 81 13 3 1 0 0 2 95 1 88
2017 Student 83 9 3 1 2 0 2 94 3 95

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 75 10 8 2 4 0 2 86 6 110
2018 Student 84 10 2 1 0 0 2 97 1 88
2017 Student 79 10 4 1 3 1 2 92 4 95

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 77 2 0 2 1 1 17 97 3 111
2018 Student 76 0 1 0 0 0 23 99 0 88
2017 Student 79 2 2 2 0 0 15 95 2 95

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 86 3 3 3 2 0 4 92 5 110
2018 Student 87 1 2 1 1 0 7 95 2 87
2017 Student 84 6 5 0 0 0 5 95 0 95

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 8 16 5 8 1 2 69 14 110
2018 Student 59 17 13 5 3 1 2 79 8 87
2017 Student 58 19 9 10 2 0 2 79 13 95

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 21 14 5 3 1 4 78 8 110
2018 Student 50 25 14 5 5 0 2 77 9 88
2017 Student 59 25 10 5 0 0 1 84 5 94

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 31 23 4 3 1 0 69 7 112
2018 Student 29 45 18 7 1 0 0 74 8 89
2017 Student 26 55 17 2 0 0 0 81 2 95

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 9 8 38 25 21 0 0 46 17 112
2018 Student 7 4 28 37 24 0 0 61 11 89
2017 Student 2 12 21 32 32 0 1 64 14 95

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 37 33 12 9 4 6 0 74 13 112
2018 Student 51 24 9 5 1 10 0 84 6 88
2017 Student 21 51 10 6 1 9 1 81 8 95

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 47 27 13 7 5 0 0 74 13 112
2018 Student 53 25 15 2 2 2 0 80 5 88
2017 Student 34 44 11 5 1 4 0 82 7 95
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 9 91 112
2017 Student 6 94 95
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 37 23 17 9 10 3 2 39 61 111
2018 Student 41 22 17 10 6 2 2 43 57 88
2017 Student 33 21 16 14 8 4 3 36 64 95

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 71 29 65

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 57 43 63
2018 Student 47 53 47

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 21 29 18 11 10 2 10 56 24 62
2018 Student 31 27 21 2 6 4 8 67 10 48
2017 Student 22 31 14 14 14 0 4 55 30 57

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 13 24 18 16 19 0 10 41 39 62
2018 Student 17 23 15 13 17 8 8 48 35 48
2017 Student 7 22 25 13 22 0 11 33 39 57

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 12 7 8 5 1 16 76 16 107
2018 Student 56 10 9 0 3 1 20 84 4 88
Date modified: