2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	35	48	7	6	3	84	9	249
2019	SG-03	70	25	5	0	0	95	0	20
2019	SG-04	41	46	5	7	1	87	8	138
2019	SG-05	24	47	13	9	7	71	16	45
2019	SG-06	8	71	8	8	4	79	13	24
2017	SG	34	51	6	8	2	85	9	286
2017	SG-04	36	50	6	7	2	85	9	205
2017	SG-05	35	50	3	10	3	85	13	40
2017	SG-06	21	59	10	10	0	79	10	29
2014	SG	24	54	8	11	3	78	14	297
2014	SG-04	25	54	8	10	2	79	13	211
2014	SG-05	24	65	5	5	0	89	5	37
2014	SG-06	18	50	14	11	7	68	18	28
2011	SG	26	55	6	11	2	81	13	284
2011	SG-03	19	63	13	6	0	81	6	16
2011	SG-04	31	50	4	12	3	81	15	186
2011	SG-05	16	68	11	2	2	84	5	44
2011	SG-06	17	57	10	17	0	73	17	30
2008	SG	18	57	5	16	5	74	21	240
2008	SG-03	10	55	8	18	10	65	28	40
2008	SG-04	19	56	4	16	5	75	21	112
2008	SG-05	14	58	5	21	2	72	23	43
2008	SG-06	11	68	7	11	4	79	14	28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	67	18	5	4	4	2	87	8	249
2019	SG-03	90	5	5	0	0	0	95	0	20
2019	SG-04	71	16	4	4	3	3	90	7	138
2019	SG-05	58	24	7	4	7	0	82	11	45
2019	SG-06	58	17	8	13	4	0	75	17	24
2017	SG	64	23	6	3	3	0	87	7	286
2017	SG-04	68	20	6	3	2	0	89	5	205
2017	SG-05	55	35	3	3	5	0	90	8	40
2017	SG-06	41	34	3	10	10	0	76	21	29
2014	SG	58	25	7	6	2	0	84	9	297
2014	SG-04	62	26	7	4	1	0	88	5	211
2014	SG-05	57	19	11	11	3	0	76	14	37
2014	SG-06	36	36	11	11	7	0	71	18	28
2011	SG	63	20	4	8	4	1	84	12	284
2011	SG-03	69	13	0	13	6	0	81	19	16
2011	SG-04	67	20	4	5	3	1	88	8	185
2011	SG-05	55	27	2	7	5	5	86	12	44
2011	SG-06	42	16	10	23	10	0	58	32	31
2008	SG	58	20	7	10	4	1	79	14	240
2008	SG-03	63	23	5	8	3	0	85	10	40
2008	SG-04	65	21	4	5	4	1	86	9	112
2008	SG-05	58	19	9	5	7	2	79	12	43
2008	SG-06	25	14	18	39	4	0	39	43	28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	46	30	6	9	4	4	79	14	249
2019	SG-03	55	30	5	5	5	0	85	10	20
2019	SG-04	51	26	7	8	3	5	82	11	138
2019	SG-05	44	33	9	7	4	2	80	11	45
2019	SG-06	29	46	4	8	13	0	75	21	24
2017	SG	46	33	8	7	4	3	81	11	286
2017	SG-04	46	32	9	7	2	3	81	10	205
2017	SG-05	45	35	3	8	8	3	82	15	40
2017	SG-06	45	31	10	7	7	0	76	14	29
2014	SG	44	40	8	5	3	0	83	9	296
2014	SG-04	45	39	7	7	1	0	85	8	211
2014	SG-05	43	41	11	3	3	0	84	5	37
2014	SG-06	37	48	7	4	4	0	85	7	27
2011	SG	38	41	7	11	4	0	79	14	285
2011	SG-03	25	69	0	6	0	0	94	6	16
2011	SG-04	37	41	9	10	3	0	78	13	187
2011	SG-05	32	41	7	14	7	0	73	20	44
2011	SG-06	53	30	3	7	7	0	83	13	30

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	38	42	7	10	4	0	0	79	14	248
2019	SG-03	74	11	16	0	0	0	0	84	0	19
2019	SG-04	37	45	6	9	3	0	0	82	12	138
2019	SG-05	27	42	9	16	7	0	0	69	22	45
2019	SG-06	33	38	8	13	8	0	0	71	21	24
2018	SG	41	38	9	8	3	0	0	79	12	266
2018	SG-03	82	18	0	0	0	0	0	100	0	17
2018	SG-04	37	40	9	9	4	0	0	77	13	173
2018	SG-05	41	32	12	12	2	0	0	73	15	41
2018	SG-06	32	48	12	4	4	0	0	80	8	25
2017	SG	36	42	9	8	5	0	0	78	13	286
2017	SG-04	37	43	10	7	3	0	0	80	11	205
2017	SG-05	33	40	5	13	10	0	0	73	23	40
2017	SG-06	31	45	10	7	7	0	0	76	14	29
2014	SG	40	41	7	9	1	0	1	82	11	297
2014	SG-04	41	41	7	9	1	0	1	83	11	211
2014	SG-05	38	41	14	8	0	0	0	78	8	37
2014	SG-06	39	43	11	7	0	0	0	82	7	28
2011	SG	44	38	9	8	1	1	0	82	8	285
2011	SG-03	75	13	6	0	0	6	0	93	0	16
2011	SG-04	46	37	8	9	1	1	0	83	10	186
2011	SG-05	39	45	7	7	2	0	0	84	9	44
2011	SG-06	23	58	19	0	0	0	0	81	0	31
2008	SG	43	45	5	5	1	0	0	89	6	240
2008	SG-03	53	35	8	5	0	0	0	88	5	40
2008	SG-04	38	47	6	6	2	1	0	86	8	112
2008	SG-05	44	47	2	5	2	0	0	91	7	43
2008	SG-06	43	54	4	0	0	0	0	96	0	28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	49	32	11	4	2	2	81	7	247
2019	SG-03	75	15	5	5	0	0	90	5	20
2019	SG-04	49	32	10	5	1	3	83	6	137
2019	SG-05	41	30	23	2	5	0	70	7	44
2019	SG-06	33	50	8	0	8	0	83	8	24
2017	SG	50	34	8	4	3	1	85	7	285
2017	SG-04	49	34	8	4	3	1	85	7	204
2017	SG-05	45	33	13	3	5	3	79	8	40
2017	SG-06	55	34	7	3	0	0	90	3	29
2014	SG	53	32	11	3	1	0	85	4	297
2014	SG-04	54	31	12	2	1	0	85	3	211
2014	SG-05	51	38	8	3	0	0	89	3	37
2014	SG-06	61	29	7	0	4	0	89	4	28

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	62	28	4	4	2	0	0	90	6	247
2019	SG-03	79	16	5	0	0	0	0	95	0	19
2019	SG-04	64	28	4	3	1	1	0	92	4	137
2019	SG-05	56	27	7	7	4	0	0	82	11	45
2019	SG-06	50	38	4	4	4	0	0	88	8	24
2018	SG	63	29	4	3	2	0	0	91	5	266
2018	SG-03	65	29	6	0	0	0	0	94	0	17
2018	SG-04	65	28	2	2	2	0	0	93	5	173
2018	SG-05	57	24	10	7	2	0	0	81	10	42
2018	SG-06	54	38	4	4	0	0	0	92	4	24
2017	SG	62	26	5	3	2	1	0	90	5	285
2017	SG-04	66	22	5	3	2	1	0	90	5	204
2017	SG-05	53	38	5	3	3	0	0	90	5	40
2017	SG-06	48	41	7	3	0	0	0	90	3	29
2014	SG	55	32	5	5	2	0	1	88	6	296
2014	SG-04	56	32	6	4	1	0	0	89	5	210
2014	SG-05	57	30	3	8	0	0	3	89	8	37
2014	SG-06	64	29	4	4	0	0	0	93	4	28
2011	SG	53	36	4	5	2	0	0	89	7	284
2011	SG-03	63	31	6	0	0	0	0	94	0	16
2011	SG-04	52	36	3	5	3	0	1	89	8	186
2011	SG-05	52	39	2	5	0	2	0	93	5	44
2011	SG-06	57	33	3	7	0	0	0	90	7	30

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	33	35	15	13	5	0	67	18	249
2019	SG-03	40	35	15	10	0	0	75	10	20
2019	SG-04	32	32	16	14	6	0	64	20	138
2019	SG-05	31	27	16	22	4	0	58	27	45
2019	SG-06	33	54	8	0	4	0	88	4	24
2018	SG	28	39	17	9	7	0	67	15	266
2018	SG-03	35	29	29	0	6	0	65	6	17
2018	SG-04	26	39	18	9	8	0	65	17	173
2018	SG-05	33	38	7	12	10	0	71	21	42
2018	SG-06	24	48	20	8	0	0	72	8	25
2017	SG	22	48	15	10	5	0	70	14	286
2017	SG-04	20	48	17	11	4	0	68	15	205
2017	SG-05	28	48	10	8	8	0	75	15	40
2017	SG-06	21	52	14	10	3	0	72	14	29
2014	SG	24	51	15	6	3	0	75	9	297
2014	SG-04	22	50	17	7	4	0	72	10	211
2014	SG-05	27	54	14	3	3	0	81	5	37
2014	SG-06	29	64	4	0	4	0	93	4	28
2011	SG	28	46	14	6	5	0	75	11	284
2011	SG-03	38	44	19	0	0	0	81	0	16
2011	SG-04	25	45	15	8	6	1	70	15	186
2011	SG-05	37	44	16	2	0	0	81	2	43
2011	SG-06	23	61	10	0	6	0	84	6	31
2008	SG	27	46	14	9	5	0	73	14	240
2008	SG-03	38	48	8	0	8	0	85	8	40
2008	SG-04	21	39	21	13	7	0	60	20	112
2008	SG-05	26	51	14	9	0	0	77	9	43
2008	SG-06	25	61	4	7	4	0	86	11	28

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	23	35	16	13	13	0	0	58	26	248
2019	SG-03	40	25	30	0	5	0	0	65	5	20
2019	SG-04	21	31	17	17	14	0	0	52	31	138
2019	SG-05	20	36	11	16	16	0	0	57	32	44
2019	SG-06	25	42	17	4	13	0	0	67	17	24
2018	SG	21	35	19	12	12	1	1	57	24	263
2018	SG-03	18	29	18	18	0	6	12	57	21	17
2018	SG-04	21	29	24	12	14	0	0	51	26	170
2018	SG-05	22	44	5	10	17	2	0	68	28	41
2018	SG-06	20	44	20	16	0	0	0	64	16	25
2017	SG	15	36	23	14	11	0	0	52	25	286
2017	SG-04	13	36	23	16	12	0	0	49	27	205
2017	SG-05	28	30	23	10	10	0	0	58	20	40
2017	SG-06	10	41	28	10	10	0	0	52	21	29
2014	SG	15	34	24	21	7	0	0	49	27	297
2014	SG-04	15	31	25	22	6	0	0	46	29	211
2014	SG-05	22	35	19	19	5	0	0	57	24	37
2014	SG-06	7	46	21	18	7	0	0	54	25	28
2011	SG	14	37	23	17	8	1	0	52	25	283
2011	SG-03	25	38	19	6	6	6	0	67	13	16
2011	SG-04	14	37	22	18	10	1	0	51	28	185
2011	SG-05	18	43	16	16	7	0	0	61	23	44
2011	SG-06	3	33	43	20	0	0	0	37	20	30

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	59	28	6	4	3	87	7	247
2019	SG-03	68	21	5	5	0	89	5	19
2019	SG-04	61	28	5	4	2	89	6	138
2019	SG-05	59	27	5	2	7	86	9	44
2019	SG-06	50	29	13	4	4	79	8	24
2018	SG	61	30	3	4	2	91	6	266
2018	SG-03	71	18	12	0	0	88	0	17
2018	SG-04	63	29	3	4	1	92	5	172
2018	SG-05	57	29	2	5	7	86	12	42
2018	SG-06	44	48	4	4	0	92	4	25
2017	SG	59	30	6	3	2	89	5	286
2017	SG-04	61	29	5	4	1	90	5	205
2017	SG-05	58	28	10	3	3	85	5	40
2017	SG-06	52	34	7	3	3	86	7	29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	58	31	6	4	2	0	89	5	248
2019	SG-03	70	20	5	5	0	0	90	5	20
2019	SG-04	58	32	4	5	1	0	90	6	137
2019	SG-05	49	31	13	2	4	0	80	7	45
2019	SG-06	50	42	4	0	4	0	92	4	24
2018	SG	47	42	5	3	2	0	89	5	265
2018	SG-03	82	12	0	0	6	0	94	6	17
2018	SG-04	44	45	7	2	2	0	88	5	172
2018	SG-05	49	34	5	10	2	0	83	12	41
2018	SG-06	40	60	0	0	0	0	100	0	25
2017	SG	50	37	8	3	2	0	87	5	286
2017	SG-04	50	36	9	3	1	0	86	5	205
2017	SG-05	48	43	3	3	5	0	90	8	40
2017	SG-06	52	34	10	0	3	0	86	3	29
2014	SG	35	51	8	4	1	1	87	5	297
2014	SG-04	36	48	9	5	0	1	85	6	211
2014	SG-05	41	46	11	0	3	0	86	3	37
2014	SG-06	32	61	4	4	0	0	93	4	28
2011	SG	39	45	11	4	1	0	84	5	284
2011	SG-03	50	44	6	0	0	0	94	0	16
2011	SG-04	40	43	10	5	1	1	84	7	185
2011	SG-05	39	45	16	0	0	0	84	0	44
2011	SG-06	26	61	10	3	0	0	87	3	31
2008	SG	42	41	10	4	2	0	83	6	240
2008	SG-03	55	35	8	3	0	0	90	3	40
2008	SG-04	38	43	14	3	3	0	80	5	112
2008	SG-05	37	44	5	9	5	0	81	14	43
2008	SG-06	43	46	11	0	0	0	89	0	28

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	24	35	18	14	8	0	60	22	249
2019	SG-03	40	35	20	5	0	0	75	5	20
2019	SG-04	23	32	20	17	9	0	55	25	138
2019	SG-05	22	24	24	20	9	0	47	29	45
2019	SG-06	21	50	8	13	8	0	71	21	24
2018	SG	24	37	17	13	10	0	61	23	265
2018	SG-03	41	29	24	0	6	0	71	6	17
2018	SG-04	20	36	17	16	11	1	56	27	172
2018	SG-05	31	33	12	10	14	0	64	24	42
2018	SG-06	21	42	25	13	0	0	63	13	24
2017	SG	22	39	16	13	10	0	60	23	286
2017	SG-04	21	38	15	15	11	0	59	26	205
2017	SG-05	25	43	18	8	8	0	68	15	40
2017	SG-06	14	41	24	14	7	0	55	21	29

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	41	30	17	8	4	0	72	11	247
2019	SG-03	45	35	15	5	0	0	80	5	20
2019	SG-04	40	28	20	9	3	0	68	12	137
2019	SG-05	36	29	18	11	7	0	64	18	45
2019	SG-06	48	43	0	4	4	0	91	9	23
2018	SG	37	37	14	8	4	0	73	12	263
2018	SG-03	41	29	24	0	6	0	71	6	17
2018	SG-04	33	36	16	11	4	0	69	15	170
2018	SG-05	43	36	12	5	5	0	79	10	42
2018	SG-06	46	46	8	0	0	0	92	0	24
2017	SG	39	39	12	7	3	0	78	10	282
2017	SG-04	38	38	12	8	2	0	77	11	201
2017	SG-05	35	50	10	0	5	0	85	5	40
2017	SG-06	48	28	17	3	3	0	76	7	29
2014	SG	46	36	11	4	2	0	83	6	297
2014	SG-04	39	40	12	5	2	0	80	7	211
2014	SG-05	65	22	11	3	0	0	86	3	37
2014	SG-06	64	32	4	0	0	0	96	0	28
2011	SG	48	40	7	4	1	0	89	5	284
2011	SG-03	50	38	13	0	0	0	88	0	16
2011	SG-04	47	41	5	5	2	1	89	6	186
2011	SG-05	47	44	9	0	0	0	91	0	43
2011	SG-06	58	32	10	0	0	0	90	0	31

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	15	30	25	16	15	0	0	45	30	248
2019	SG-03	20	30	35	15	0	0	0	50	15	20
2019	SG-04	12	25	26	20	17	0	1	38	37	137
2019	SG-05	11	31	22	11	24	0	0	42	36	45
2019	SG-06	21	42	21	13	4	0	0	63	17	24
2018	SG	13	30	17	19	19	2	0	44	39	266
2018	SG-03	6	24	18	24	12	12	6	36	43	17
2018	SG-04	10	27	18	20	23	1	0	38	43	173
2018	SG-05	17	29	10	22	22	0	0	46	44	41
2018	SG-06	20	48	16	12	4	0	0	68	16	25
2017	SG	15	29	22	20	14	0	0	44	34	284
2017	SG-04	10	28	24	22	16	0	0	38	38	203
2017	SG-05	20	30	13	23	15	0	0	50	38	40
2017	SG-06	28	31	28	10	3	0	0	59	14	29
2014	SG	10	33	22	20	13	0	0	44	34	297
2014	SG-04	9	28	25	23	14	0	0	37	38	211
2014	SG-05	8	54	16	16	5	0	0	62	22	37
2014	SG-06	21	50	18	7	4	0	0	71	11	28
2011	SG	16	34	23	18	8	1	0	50	26	286
2011	SG-03	19	44	25	0	6	6	0	67	7	16
2011	SG-04	13	28	25	23	11	1	0	41	34	187
2011	SG-05	11	50	23	11	5	0	0	61	16	44
2011	SG-06	29	45	16	10	0	0	0	74	10	31

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	14	29	22	21	14	1	0	43	35	248
2019	SG-03	15	45	25	5	5	5	0	63	11	20
2019	SG-04	11	24	23	25	17	1	0	35	42	137
2019	SG-05	18	27	20	20	16	0	0	44	36	45
2019	SG-06	21	33	17	21	8	0	0	54	29	24
2018	SG	14	23	21	18	22	1	0	38	41	265
2018	SG-03	12	12	24	18	24	6	6	27	47	17
2018	SG-04	12	20	24	17	27	1	0	33	44	173
2018	SG-05	20	24	7	29	20	0	0	44	49	41
2018	SG-06	16	36	24	20	4	0	0	52	24	25
2017	SG	12	30	27	16	15	0	0	42	31	284
2017	SG-04	9	29	29	17	16	0	0	38	33	203
2017	SG-05	25	23	20	20	13	0	0	48	33	40
2017	SG-06	7	41	31	7	14	0	0	48	21	29
2014	SG	11	30	25	22	11	1	1	42	33	297
2014	SG-04	9	28	25	23	13	1	0	38	37	211
2014	SG-05	11	35	35	14	3	0	3	47	17	37
2014	SG-06	18	46	18	14	4	0	0	64	18	28

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	28	41	17	10	4	0	0	69	14	246
2019	SG-03	45	40	15	0	0	0	0	85	0	20
2019	SG-04	30	39	19	10	2	1	0	69	12	135
2019	SG-05	20	33	18	16	13	0	0	53	29	45
2019	SG-06	21	54	13	13	0	0	0	75	13	24
2018	SG	28	34	17	11	9	0	0	63	20	266
2018	SG-03	47	24	6	6	6	6	6	80	13	17
2018	SG-04	26	34	19	11	11	0	0	59	22	172
2018	SG-05	29	31	12	17	12	0	0	60	29	42
2018	SG-06	16	52	28	4	0	0	0	68	4	25
2017	SG	24	38	18	12	9	0	0	61	20	284
2017	SG-04	23	38	18	11	9	0	0	61	21	203
2017	SG-05	23	38	15	13	13	0	0	60	25	40
2017	SG-06	21	38	24	14	3	0	0	59	17	29
2014	SG	18	42	23	11	5	0	0	60	16	297
2014	SG-04	19	41	25	10	4	0	0	61	14	211
2014	SG-05	14	46	22	11	8	0	0	59	19	37
2014	SG-06	4	61	21	11	4	0	0	64	14	28
2011	SG	28	43	17	7	2	2	1	73	9	283
2011	SG-03	56	25	19	0	0	0	0	81	0	16
2011	SG-04	34	41	12	5	3	3	1	78	9	185
2011	SG-05	12	53	23	9	2	0	0	65	12	43
2011	SG-06	10	45	29	16	0	0	0	55	16	31

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	38	40	15	5	2	78	7	249
2019	SG-03	50	50	0	0	0	100	0	20
2019	SG-04	38	37	17	6	1	75	7	138
2019	SG-05	33	38	18	7	4	71	11	45
2019	SG-06	42	38	13	4	4	79	8	24
2018	SG	35	41	16	5	3	76	8	266
2018	SG-03	35	35	24	0	6	71	6	17
2018	SG-04	35	40	16	5	3	76	8	172
2018	SG-05	36	40	10	12	2	76	14	42
2018	SG-06	28	52	20	0	0	80	0	25
2017	SG	36	43	15	5	1	79	6	284
2017	SG-04	36	42	15	5	1	79	6	203
2017	SG-05	40	40	15	5	0	80	5	40
2017	SG-06	21	52	21	3	3	72	7	29
2014	SG	38	45	11	4	1	83	6	297
2014	SG-04	36	45	13	4	1	81	6	211
2014	SG-05	51	38	8	3	0	89	3	37
2014	SG-06	46	46	4	4	0	93	4	28
2011	SG	40	46	8	6	1	85	7	285
2011	SG-03	44	50	6	0	0	94	0	16
2011	SG-04	38	45	10	7	1	82	8	186
2011	SG-05	48	41	9	2	0	89	2	44
2011	SG-06	39	55	0	3	3	94	6	31
2008	SG	39	46	8	5	2	85	6	240
2008	SG-03	43	48	5	0	5	90	5	40
2008	SG-04	33	45	13	8	2	78	10	112
2008	SG-05	47	49	5	0	0	95	0	43
2008	SG-06	43	46	7	4	0	89	4	28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	41	31	19	6	2	0	0	73	8	246
2019	SG-03	60	35	5	0	0	0	0	95	0	20
2019	SG-04	41	28	22	6	2	0	0	70	8	135
2019	SG-05	38	33	20	7	2	0	0	71	9	45
2019	SG-06	33	29	25	13	0	0	0	63	13	24
2018	SG	39	27	21	9	4	0	0	67	12	266
2018	SG-03	65	18	18	0	0	0	0	82	0	17
2018	SG-04	39	26	22	9	4	0	0	65	13	172
2018	SG-05	38	24	21	12	5	0	0	62	17	42
2018	SG-06	28	44	16	12	0	0	0	72	12	25
2017	SG	39	31	20	7	2	0	0	70	9	286
2017	SG-04	40	32	19	6	2	0	0	72	9	205
2017	SG-05	38	28	20	13	3	0	0	65	15	40
2017	SG-06	34	31	31	3	0	0	0	66	3	29
2014	SG	40	34	16	6	2	1	0	75	8	297
2014	SG-04	43	32	17	6	1	1	0	76	7	211
2014	SG-05	38	41	16	5	0	0	0	78	5	37
2014	SG-06	43	39	14	0	4	0	0	82	4	28
2011	SG	42	32	18	4	4	0	0	74	8	284
2011	SG-03	50	38	13	0	0	0	0	88	0	16
2011	SG-04	42	31	17	4	5	0	0	73	10	186
2011	SG-05	35	30	33	2	0	0	0	65	2	43
2011	SG-06	45	32	10	10	3	0	0	77	13	31
2008	SG	28	39	20	8	6	0	0	67	13	240
2008	SG-03	30	38	25	3	5	0	0	68	8	40
2008	SG-04	29	39	19	5	7	0	1	68	13	112
2008	SG-05	26	42	16	12	5	0	0	67	16	43
2008	SG-06	25	36	14	18	7	0	0	61	25	28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	3	16	35	27	16	0	2	44	20	249
2019	SG-03	0	0	20	45	25	0	10	78	0	20
2019	SG-04	3	16	36	24	19	1	1	44	19	138
2019	SG-05	7	24	36	24	7	0	2	32	32	45
2019	SG-06	0	21	46	21	13	0	0	33	21	24
2018	SG	4	15	33	30	16	0	1	47	20	267
2018	SG-03	0	0	6	35	47	0	12	93	0	17
2018	SG-04	5	16	34	30	14	0	1	45	21	173
2018	SG-05	5	19	33	29	14	0	0	43	24	42
2018	SG-06	0	8	40	44	8	0	0	52	8	25
2017	SG	7	10	41	25	14	0	3	41	17	284
2017	SG-04	7	11	34	29	17	0	2	47	18	203
2017	SG-05	3	10	58	23	5	0	3	28	13	40
2017	SG-06	7	7	72	3	7	0	3	11	14	29
2014	SG	3	15	41	25	14	1	2	39	19	296
2014	SG-04	2	14	41	24	16	1	2	41	17	211
2014	SG-05	0	16	49	24	8	0	3	33	17	37
2014	SG-06	7	21	36	25	11	0	0	36	29	28
2011	SG	5	19	35	25	13	1	2	39	24	285
2011	SG-03	0	0	19	31	50	0	0	81	0	16
2011	SG-04	5	19	32	27	12	1	4	41	25	186
2011	SG-05	5	18	50	18	7	2	0	26	23	44
2011	SG-06	3	26	39	23	10	0	0	32	29	31
2008	SG	6	14	32	29	15	1	4	46	21	240
2008	SG-03	5	3	35	25	23	3	8	53	8	40
2008	SG-04	6	13	29	30	15	1	5	49	21	112
2008	SG-05	5	12	35	35	14	0	0	49	16	43
2008	SG-06	7	32	32	21	7	0	0	29	39	28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	1	6	15	41	32	2	2	77	7	247
2019	SG-03	0	0	0	35	50	10	5	100	0	20
2019	SG-04	1	3	19	35	38	2	3	76	4	136
2019	SG-05	2	18	7	53	18	0	2	73	20	45
2019	SG-06	0	0	25	50	25	0	0	75	0	24
2018	SG	2	6	20	35	34	2	2	71	8	265
2018	SG-03	0	0	6	18	71	0	6	94	0	17
2018	SG-04	2	4	18	37	34	2	2	75	6	172
2018	SG-05	2	15	17	32	32	0	2	65	18	41
2018	SG-06	0	12	36	40	12	0	0	52	12	25
2017	SG	2	4	15	39	33	3	4	77	6	284
2017	SG-04	1	3	14	39	35	3	4	79	5	203
2017	SG-05	0	5	25	38	25	5	3	68	5	40
2017	SG-06	7	3	17	41	24	0	7	70	11	29
2014	SG	2	5	17	39	30	1	4	74	8	296
2014	SG-04	2	5	16	36	33	2	6	75	8	211
2014	SG-05	0	5	16	51	24	0	3	78	6	37
2014	SG-06	4	11	29	32	25	0	0	57	14	28
2011	SG	3	4	15	42	29	4	4	76	8	284
2011	SG-03	0	0	0	38	56	6	0	100	0	16
2011	SG-04	2	5	14	39	31	4	5	77	8	185
2011	SG-05	5	2	16	50	18	7	2	75	8	44
2011	SG-06	0	6	32	42	19	0	0	61	6	31
2008	SG	0	5	15	42	30	1	6	78	6	240
2008	SG-03	3	5	18	33	35	0	8	73	8	40
2008	SG-04	0	5	13	44	27	2	9	79	6	112
2008	SG-05	0	2	16	42	37	0	2	81	2	43
2008	SG-06	0	11	14	43	32	0	0	75	11	28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	4	11	25	30	23	2	4	57	16	248
2019	SG-03	0	0	0	50	40	5	5	100	0	20
2019	SG-04	1	8	23	28	31	3	5	64	10	137
2019	SG-05	16	7	27	38	9	2	2	49	23	45
2019	SG-06	0	38	42	17	4	0	0	21	38	24
2018	SG	6	9	23	29	27	2	3	59	16	265
2018	SG-03	6	0	19	13	50	6	6	71	7	16
2018	SG-04	5	6	21	35	26	2	4	65	12	172
2018	SG-05	5	7	29	24	31	2	2	58	13	42
2018	SG-06	12	32	32	12	12	0	0	24	44	25
2017	SG	5	8	25	31	24	2	6	59	13	284
2017	SG-04	3	5	21	32	30	3	6	68	9	203
2017	SG-05	5	10	28	35	15	3	5	54	16	40
2017	SG-06	10	21	41	24	0	0	3	25	32	29
2014	SG	4	9	24	35	20	2	4	59	15	296
2014	SG-04	3	7	21	37	23	3	5	66	11	211
2014	SG-05	3	5	32	32	22	3	3	57	9	37
2014	SG-06	11	18	32	36	4	0	0	39	29	28
2011	SG	5	12	22	32	22	3	4	58	18	283
2011	SG-03	0	13	13	31	38	6	0	73	13	16
2011	SG-04	5	12	15	34	24	4	6	64	19	185
2011	SG-05	2	9	40	26	21	2	0	48	12	43
2011	SG-06	6	10	45	29	10	0	0	39	16	31
2008	SG	3	11	25	30	20	2	8	56	15	238
2008	SG-03	3	8	30	15	35	3	8	56	11	40
2008	SG-04	2	9	23	32	22	2	12	61	13	111
2008	SG-05	0	7	23	44	19	0	7	68	8	43
2008	SG-06	11	21	32	32	4	0	0	36	32	28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	10	15	29	27	16	1	2	45	26	248
2019	SG-03	0	10	20	30	30	5	5	67	11	20
2019	SG-04	11	15	28	26	18	1	2	45	26	137
2019	SG-05	18	13	36	27	7	0	0	33	31	45
2019	SG-06	0	25	29	38	8	0	0	46	25	24
2018	SG	12	16	30	24	17	0	1	41	28	267
2018	SG-03	6	6	12	47	24	0	6	75	13	17
2018	SG-04	13	16	32	21	17	0	0	38	29	173
2018	SG-05	21	14	26	19	19	0	0	38	36	42
2018	SG-06	0	20	36	36	8	0	0	44	20	25
2017	SG	13	14	25	27	19	0	1	47	28	284
2017	SG-04	14	13	25	25	22	0	1	48	27	204
2017	SG-05	15	13	23	36	10	0	3	47	29	39
2017	SG-06	3	28	24	34	7	0	3	43	32	29
2014	SG	8	15	29	28	18	2	1	47	24	297
2014	SG-04	6	16	26	27	21	2	2	50	23	211
2014	SG-05	11	8	38	30	14	0	0	43	19	37
2014	SG-06	7	14	32	32	14	0	0	46	21	28
2011	SG	11	13	30	23	20	2	1	45	24	285
2011	SG-03	13	33	7	13	33	0	0	47	47	15
2011	SG-04	13	10	30	23	20	2	2	45	23	187
2011	SG-05	7	18	32	23	16	5	0	40	26	44
2011	SG-06	3	16	35	29	16	0	0	45	19	31
2008	SG	10	20	28	27	10	1	3	39	32	239
2008	SG-03	15	15	28	20	18	3	3	39	32	40
2008	SG-04	14	17	32	23	10	1	5	34	32	111
2008	SG-05	7	28	16	37	9	0	2	48	36	43
2008	SG-06	0	36	25	32	7	0	0	39	36	28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	10	19	29	20	18	1	2	40	30	248
2019	SG-03	5	0	20	35	25	10	5	71	6	20
2019	SG-04	9	17	31	20	21	0	3	42	26	137
2019	SG-05	18	24	27	18	11	0	2	30	43	45
2019	SG-06	4	33	42	17	4	0	0	21	38	24
2018	SG	13	21	27	21	15	0	3	37	35	267
2018	SG-03	0	6	6	24	41	6	18	85	8	17
2018	SG-04	16	22	27	21	13	0	2	35	38	173
2018	SG-05	17	21	31	14	14	0	2	29	39	42
2018	SG-06	0	28	36	24	12	0	0	36	28	25
2017	SG	11	18	31	20	17	0	2	38	30	285
2017	SG-04	11	17	31	18	19	0	2	38	29	204
2017	SG-05	15	20	13	33	18	0	3	51	36	40
2017	SG-06	3	28	48	10	7	0	3	18	32	29
2014	SG	10	21	31	20	15	1	2	36	32	295
2014	SG-04	10	22	29	19	16	2	3	37	34	210
2014	SG-05	5	24	35	27	8	0	0	35	30	37
2014	SG-06	11	18	39	14	18	0	0	32	29	28
2011	SG	9	21	33	17	16	1	2	34	32	285
2011	SG-03	0	19	19	19	38	0	6	60	20	16
2011	SG-04	12	18	33	19	16	1	2	36	30	186
2011	SG-05	11	23	39	11	11	2	2	24	36	44
2011	SG-06	0	39	32	16	13	0	0	29	39	31
2008	SG	8	20	31	21	15	1	5	38	29	240
2008	SG-03	5	8	25	25	25	5	8	57	14	40
2008	SG-04	9	20	28	23	14	0	6	40	30	112
2008	SG-05	7	21	40	21	9	0	2	31	29	43
2008	SG-06	7	32	36	11	14	0	0	25	39	28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	1	4	13	36	39	5	4	81	5	248
2019	SG-03	0	5	10	20	50	10	5	82	6	20
2019	SG-04	1	4	10	31	42	7	5	83	5	137
2019	SG-05	2	7	16	42	31	0	2	75	9	45
2019	SG-06	0	0	21	54	25	0	0	79	0	24
2018	SG	1	2	9	30	49	4	6	87	3	265
2018	SG-03	0	6	12	0	59	6	18	77	8	17
2018	SG-04	1	0	5	34	49	5	5	93	1	172
2018	SG-05	0	12	17	19	45	2	5	69	13	42
2018	SG-06	0	0	16	36	48	0	0	84	0	25
2017	SG	1	1	6	31	47	5	8	90	3	285
2017	SG-04	0	1	4	30	51	5	8	94	2	204
2017	SG-05	3	3	10	33	38	5	10	82	6	40
2017	SG-06	3	3	14	34	38	0	7	78	7	29
2014	SG	0	1	6	29	49	5	10	92	1	294
2014	SG-04	0	0	6	24	51	5	12	91	1	210
2014	SG-05	0	0	3	42	44	6	6	97	0	36
2014	SG-06	0	4	11	32	54	0	0	86	4	28
2011	SG	1	1	10	29	43	6	8	85	3	283
2011	SG-03	0	0	0	19	69	13	0	100	0	16
2011	SG-04	2	2	8	27	43	8	11	86	5	184
2011	SG-05	0	0	14	36	39	5	7	85	0	44
2011	SG-06	0	0	26	39	35	0	0	74	0	31
2008	SG	1	3	14	36	31	5	10	79	5	240
2008	SG-03	0	0	15	35	33	3	15	82	0	40
2008	SG-04	2	4	11	31	33	7	12	79	8	112
2008	SG-05	0	2	9	49	28	2	9	87	3	43
2008	SG-06	0	4	29	25	39	0	4	67	4	28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	5	12	33	26	20	2	2	48	18	248
2019	SG-03	0	10	20	30	30	5	5	67	11	20
2019	SG-04	4	9	29	28	23	4	2	54	15	137
2019	SG-05	13	13	36	16	20	0	2	36	27	45
2019	SG-06	0	13	58	29	0	0	0	29	13	24
2018	SG	4	11	32	27	19	2	4	49	17	267
2018	SG-03	0	12	18	29	29	0	12	67	13	17
2018	SG-04	5	10	31	28	20	3	4	51	16	173
2018	SG-05	7	12	29	31	19	0	2	51	20	42
2018	SG-06	4	12	52	16	16	0	0	32	16	25
2017	SG	5	10	29	27	22	2	4	52	16	285
2017	SG-04	4	11	24	29	25	2	4	58	16	204
2017	SG-05	5	10	33	25	23	0	5	50	16	40
2017	SG-06	10	7	55	21	3	0	3	25	18	29
2014	SG	7	11	33	23	19	5	3	45	20	296
2014	SG-04	7	11	30	21	22	5	4	47	20	211
2014	SG-05	3	11	41	19	22	5	0	43	14	37
2014	SG-06	11	11	43	29	7	0	0	36	21	28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	5	20	41	22	10	2	33	26	249
2019	SG-03	10	10	35	30	15	0	45	20	20
2019	SG-04	2	17	41	24	13	3	38	19	138
2019	SG-05	11	24	38	22	4	0	27	36	45
2019	SG-06	8	38	42	13	0	0	13	46	24

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	68	17	5	4	4	1	2	87	8	247
2019	SG-03	75	10	5	0	0	10	0	94	0	20
2019	SG-04	68	18	4	3	4	0	2	89	7	136
2019	SG-05	64	18	4	4	7	0	2	84	11	45
2019	SG-06	67	8	8	13	4	0	0	75	17	24
2017	SG	65	18	8	3	4	0	1	84	8	286
2017	SG-04	68	17	8	2	3	0	1	86	6	205
2017	SG-05	55	28	10	5	3	0	0	83	8	40
2017	SG-06	55	21	3	10	10	0	0	76	21	29
2014	SG	61	21	8	6	3	1	1	83	9	296
2014	SG-04	64	20	8	4	2	1	0	86	7	210
2014	SG-05	59	24	8	5	3	0	0	84	8	37
2014	SG-06	50	29	11	11	0	0	0	79	11	28
2011	SG	65	14	6	7	5	0	2	81	13	284
2011	SG-03	81	6	0	6	6	0	0	88	13	16
2011	SG-04	68	14	6	5	4	0	3	84	10	185
2011	SG-05	70	16	2	11	0	0	0	86	11	44
2011	SG-06	32	23	16	13	16	0	0	55	29	31
2008	SG	48	20	7	9	10	1	5	72	20	240
2008	SG-03	38	30	5	13	3	5	8	77	17	40
2008	SG-04	50	23	6	7	8	1	4	77	16	112
2008	SG-05	56	12	7	9	12	0	5	71	22	43
2008	SG-06	29	14	7	18	29	0	4	44	48	28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	33	30	13	4	4	13	4	76	9	248
2019	SG-03	50	5	15	0	0	20	10	79	0	20
2019	SG-04	35	28	11	4	2	14	5	78	8	137
2019	SG-05	24	33	16	2	9	13	2	68	13	45
2019	SG-06	21	50	17	4	8	0	0	71	13	24
2018	SG	28	26	14	6	2	17	7	70	11	266
2018	SG-03	24	12	12	0	0	35	18	75	0	17
2018	SG-04	28	27	14	4	2	20	5	73	8	172
2018	SG-05	31	14	17	10	5	10	14	59	19	42
2018	SG-06	20	40	16	20	0	0	4	63	21	25
2017	SG	34	25	13	5	4	12	7	73	11	286
2017	SG-04	38	21	12	4	4	14	8	75	11	205
2017	SG-05	33	18	18	5	8	10	10	63	16	40
2017	SG-06	10	59	17	10	0	3	0	71	11	29
2014	SG	33	36	9	6	1	8	8	81	8	297
2014	SG-04	36	32	9	5	0	9	9	82	6	211
2014	SG-05	30	35	8	8	3	14	3	77	13	37
2014	SG-06	21	61	4	14	0	0	0	82	14	28

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	58	23	9	4	4	1	1	82	8	248
2019	SG-03	65	15	10	0	0	10	0	89	0	20
2019	SG-04	58	23	8	7	3	1	0	82	10	137
2019	SG-05	51	16	16	4	9	0	4	70	14	45
2019	SG-06	63	25	8	0	4	0	0	88	4	24
2018	SG	54	27	9	5	2	2	0	83	7	266
2018	SG-03	53	24	6	6	0	12	0	87	7	17
2018	SG-04	52	28	9	6	2	2	1	83	8	172
2018	SG-05	62	19	10	5	5	0	0	81	10	42
2018	SG-06	56	28	12	0	4	0	0	84	4	25
2017	SG	56	28	6	6	2	1	1	86	8	286
2017	SG-04	56	28	6	6	1	2	1	86	8	205
2017	SG-05	58	25	8	8	3	0	0	83	10	40
2017	SG-06	48	34	7	7	3	0	0	83	10	29
2014	SG	54	29	7	6	2	2	1	84	8	297
2014	SG-04	54	29	7	5	2	2	1	85	7	211
2014	SG-05	54	27	3	16	0	0	0	81	16	37
2014	SG-06	57	25	18	0	0	0	0	82	0	28

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	63	26	4	5	1	1	0	90	7	247
2019	SG-03	79	11	5	0	0	5	0	94	0	19
2019	SG-04	64	28	1	5	1	1	0	93	6	137
2019	SG-05	56	18	9	11	4	0	2	75	16	45
2019	SG-06	58	29	8	4	0	0	0	88	4	24
2018	SG	65	27	3	3	1	1	0	93	4	266
2018	SG-03	82	12	6	0	0	0	0	94	0	17
2018	SG-04	64	29	3	3	0	1	0	94	3	172
2018	SG-05	74	17	2	2	5	0	0	90	7	42
2018	SG-06	48	40	4	8	0	0	0	88	8	25
2017	SG	58	34	4	3	0	1	0	92	4	286
2017	SG-04	61	31	4	3	0	1	0	93	3	205
2017	SG-05	55	38	0	5	3	0	0	93	8	40
2017	SG-06	38	45	14	3	0	0	0	83	3	29
2014	SG	53	37	5	4	0	1	0	90	5	297
2014	SG-04	54	36	6	2	0	1	0	91	3	211
2014	SG-05	43	43	0	14	0	0	0	86	14	37
2014	SG-06	61	29	7	4	0	0	0	89	4	28

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	44	31	12	4	2	5	1	80	7	248
2019	SG-03	60	10	10	0	0	15	5	88	0	20
2019	SG-04	41	34	13	4	3	5	1	79	7	137
2019	SG-05	36	31	13	7	4	7	2	73	12	45
2019	SG-06	46	38	8	8	0	0	0	83	8	24
2018	SG	38	35	17	4	2	3	1	76	7	266
2018	SG-03	47	24	12	0	0	12	6	86	0	17
2018	SG-04	34	36	18	6	2	3	1	73	8	172
2018	SG-05	48	26	19	2	5	0	0	74	7	42
2018	SG-06	32	56	12	0	0	0	0	88	0	25

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	32	21	20	7	3	3	14	64	12	248
2019	SG-03	37	16	11	5	5	11	16	71	14	19
2019	SG-04	30	20	25	7	2	3	13	59	11	138
2019	SG-05	29	24	7	9	7	2	22	71	21	45
2019	SG-06	54	21	8	13	0	0	4	78	13	24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	52	31	8	4	4	1	84	8	247
2019	SG-03	60	20	10	0	0	10	89	0	20
2019	SG-04	57	28	7	4	4	0	85	8	137
2019	SG-05	45	34	7	7	5	2	81	12	44
2019	SG-06	38	38	13	0	13	0	75	13	24
2018	SG	60	25	9	3	2	0	86	5	265
2018	SG-03	65	35	0	0	0	0	100	0	17
2018	SG-04	64	25	7	4	1	0	88	5	171
2018	SG-05	64	12	17	2	5	0	76	7	42
2018	SG-06	36	36	16	8	4	0	72	12	25
2017	SG	54	30	8	5	3	0	84	8	286
2017	SG-04	57	30	6	4	2	0	87	7	205
2017	SG-05	50	25	10	10	5	0	75	15	40
2017	SG-06	41	34	14	7	3	0	76	10	29
2014	SG	46	39	7	4	2	1	86	6	297
2014	SG-04	50	37	7	4	1	1	88	5	211
2014	SG-05	41	43	11	5	0	0	84	5	37
2014	SG-06	21	61	7	11	0	0	82	11	28
2011	SG	44	37	12	6	2	0	81	7	281
2011	SG-03	69	19	13	0	0	0	88	0	16
2011	SG-04	46	35	12	5	2	0	81	7	184
2011	SG-05	50	38	7	5	0	0	88	5	42
2011	SG-06	16	52	16	10	6	0	68	16	31
2008	SG	35	38	13	11	3	0	74	14	239
2008	SG-03	44	41	8	5	0	3	87	5	39
2008	SG-04	40	35	13	11	2	0	75	13	112
2008	SG-05	35	44	5	12	5	0	79	16	43
2008	SG-06	0	43	32	18	7	0	43	25	28

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	61	24	7	2	3	2	0	88	5	247
2019	SG-03	63	21	0	0	0	16	0	100	0	19
2019	SG-04	64	21	8	1	3	2	1	87	5	137
2019	SG-05	69	16	9	2	4	0	0	84	7	45
2019	SG-06	38	42	4	13	4	0	0	79	17	24
2018	SG	70	18	6	4	2	0	1	89	5	266
2018	SG-03	88	6	0	0	0	0	6	100	0	17
2018	SG-04	71	20	5	2	2	0	1	91	4	173
2018	SG-05	74	5	7	10	2	2	0	80	12	42
2018	SG-06	54	29	8	8	0	0	0	83	8	24
2017	SG	66	22	6	4	2	1	1	89	6	285
2017	SG-04	68	20	5	3	2	1	1	90	5	205
2017	SG-05	59	21	10	8	3	0	0	79	10	39
2017	SG-06	66	21	7	7	0	0	0	86	7	29
2014	SG	62	25	6	3	1	2	0	89	5	297
2014	SG-04	63	26	6	2	1	2	0	90	4	211
2014	SG-05	59	24	11	0	3	3	0	86	3	37
2014	SG-06	57	29	7	7	0	0	0	86	7	28
2011	SG	58	27	9	3	1	1	1	87	4	285
2011	SG-03	75	13	13	0	0	0	0	88	0	16
2011	SG-04	61	24	8	3	1	2	1	88	4	186
2011	SG-05	50	39	7	2	2	0	0	89	5	44
2011	SG-06	45	35	16	3	0	0	0	81	3	31
2008	SG	44	34	8	6	5	2	1	80	12	240
2008	SG-03	45	28	10	5	3	5	5	81	8	40
2008	SG-04	46	29	9	7	5	3	1	78	13	112
2008	SG-05	53	40	2	0	5	0	0	93	5	43
2008	SG-06	21	43	14	11	11	0	0	64	21	28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	58	30	3	6	2	1	0	89	8	248
2019	SG-03	70	20	5	0	0	5	0	95	0	20
2019	SG-04	59	29	1	8	1	1	0	89	9	138
2019	SG-05	56	31	9	2	2	0	0	87	4	45
2019	SG-06	46	38	0	8	8	0	0	83	17	24
2018	SG	60	30	4	3	2	0	0	90	6	267
2018	SG-03	71	24	0	0	0	0	6	100	0	17
2018	SG-04	61	29	5	3	1	1	0	91	5	173
2018	SG-05	60	26	2	5	7	0	0	86	12	42
2018	SG-06	48	40	8	0	4	0	0	88	4	25
2017	SG	60	25	8	5	2	0	0	85	7	285
2017	SG-04	62	26	7	3	1	0	0	88	5	204
2017	SG-05	50	28	8	15	0	0	0	78	15	40
2017	SG-06	66	17	7	3	7	0	0	83	10	29
2014	SG	55	33	6	4	1	1	0	89	5	296
2014	SG-04	58	30	4	5	1	1	0	89	6	210
2014	SG-05	51	38	8	3	0	0	0	89	3	37
2014	SG-06	39	54	7	0	0	0	0	93	0	28
2011	SG	53	30	10	6	1	0	0	83	7	281
2011	SG-03	69	25	0	6	0	0	0	94	6	16
2011	SG-04	55	27	10	6	2	1	0	82	8	185
2011	SG-05	51	34	10	5	0	0	0	85	5	41
2011	SG-06	35	39	19	6	0	0	0	74	6	31
2008	SG	39	38	9	8	3	2	0	79	12	240
2008	SG-03	50	28	8	10	0	5	0	82	11	40
2008	SG-04	41	37	9	7	4	2	0	79	12	112
2008	SG-05	40	51	0	7	2	0	0	91	9	43
2008	SG-06	14	36	29	14	7	0	0	50	21	28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	84	11	1	1	2	0	2	96	2	246
2019	SG-03	85	15	0	0	0	0	0	100	0	20
2019	SG-04	85	11	1	1	0	0	1	98	1	137
2019	SG-05	82	7	0	2	4	0	4	93	7	45
2019	SG-06	70	17	4	0	9	0	0	87	9	23
2017	SG	82	12	2	2	1	0	1	95	3	285
2017	SG-04	84	11	2	0	0	0	1	97	1	204
2017	SG-05	80	13	0	8	0	0	0	93	8	40
2017	SG-06	69	21	0	7	3	0	0	90	10	29
2014	SG	81	14	2	1	0	1	1	97	1	297
2014	SG-04	80	16	1	1	0	1	0	98	1	211
2014	SG-05	92	3	3	0	0	0	3	97	0	37
2014	SG-06	71	18	7	0	4	0	0	89	4	28
2011	SG	82	10	2	2	1	1	1	94	3	285
2011	SG-03	88	0	0	0	0	13	0	100	0	16
2011	SG-04	84	10	3	1	0	0	2	96	1	186
2011	SG-05	73	20	5	2	0	0	0	93	2	44
2011	SG-06	71	6	0	10	10	3	0	80	20	31
2008	SG	77	11	3	3	3	0	4	91	6	240
2008	SG-03	75	15	3	0	3	0	5	95	3	40
2008	SG-04	82	9	4	1	0	0	4	94	1	112
2008	SG-05	79	14	2	0	0	0	5	98	0	43
2008	SG-06	50	14	0	11	21	0	4	67	33	28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	84	11	3	2	0	0	0	96	2	249
2019	SG-03	85	10	0	0	0	5	0	100	0	20
2019	SG-04	88	7	2	2	0	0	0	96	2	138
2019	SG-05	82	11	7	0	0	0	0	93	0	45
2019	SG-06	71	25	0	4	0	0	0	96	4	24
2017	SG	83	14	2	1	0	0	0	97	1	283
2017	SG-04	85	12	1	1	0	0	0	98	1	202
2017	SG-05	90	10	0	0	0	0	0	100	0	40
2017	SG-06	62	24	10	0	3	0	0	86	3	29
2014	SG	79	17	2	1	1	0	0	97	2	297
2014	SG-04	81	17	1	0	1	0	0	98	1	211
2014	SG-05	76	19	3	0	0	0	3	97	0	37
2014	SG-06	75	18	4	4	0	0	0	93	4	28
2011	SG	76	17	1	2	2	0	1	95	4	284
2011	SG-03	75	13	0	0	0	0	13	100	0	16
2011	SG-04	78	16	1	2	3	0	0	94	5	185
2011	SG-05	77	20	0	0	2	0	0	98	2	44
2011	SG-06	71	23	3	3	0	0	0	94	3	31

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	71	16	7	2	3	2	88	5	249
2019	SG-03	70	20	5	0	0	5	95	0	20
2019	SG-04	67	18	8	1	4	2	87	4	138
2019	SG-05	78	2	11	2	7	0	80	9	45
2019	SG-06	75	17	0	8	0	0	92	8	24
2018	SG	71	15	8	3	3	1	87	6	266
2018	SG-03	76	6	18	0	0	0	82	0	17
2018	SG-04	71	16	7	3	2	1	88	5	172
2018	SG-05	71	14	2	5	7	0	86	12	42
2018	SG-06	68	20	8	0	4	0	88	4	25
2017	SG	64	22	6	2	4	1	88	6	286
2017	SG-04	65	20	6	2	4	1	87	6	205
2017	SG-05	63	23	8	3	5	0	85	8	40
2017	SG-06	59	34	3	0	3	0	93	3	29

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	68	19	5	3	4	1	88	7	249
2019	SG-03	65	25	0	0	0	10	100	0	20
2019	SG-04	67	20	7	1	4	0	87	6	138
2019	SG-05	78	7	2	9	4	0	84	13	45
2019	SG-06	54	33	0	8	4	0	88	13	24
2018	SG	68	21	5	5	2	0	89	6	266
2018	SG-03	76	24	0	0	0	0	100	0	17
2018	SG-04	68	23	5	3	1	0	91	5	173
2018	SG-05	73	7	7	7	5	0	80	12	41
2018	SG-06	56	28	4	8	4	0	84	12	25
2017	SG	65	22	6	5	2	0	87	7	286
2017	SG-04	67	21	5	5	2	0	88	7	205
2017	SG-05	65	23	5	5	3	0	88	8	40
2017	SG-06	59	24	7	3	7	0	83	10	29
2014	SG	69	21	3	3	2	1	91	6	297
2014	SG-04	70	21	3	3	2	0	91	6	211
2014	SG-05	76	14	8	0	3	0	89	3	37
2014	SG-06	61	32	4	4	0	0	93	4	28

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	18	32	29	14	7	0	0	50	21	28

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	28	28	16	8	5	15	0	66	15	248
2019	SG-03	60	20	5	0	0	15	0	94	0	20
2019	SG-04	24	26	18	9	4	20	1	62	16	137
2019	SG-05	27	27	11	11	13	11	0	60	28	45
2019	SG-06	25	38	29	0	8	0	0	63	8	24
2018	SG	25	21	20	7	9	18	0	56	20	267
2018	SG-03	41	12	6	6	6	29	0	75	17	17
2018	SG-04	23	18	23	6	9	21	0	53	18	173
2018	SG-05	26	19	19	10	17	10	0	50	29	42
2018	SG-06	20	36	12	20	4	8	0	61	26	25
2017	SG	22	31	17	8	9	13	0	61	20	286
2017	SG-04	23	26	17	10	7	17	0	60	20	205
2017	SG-05	15	45	15	5	13	8	0	65	19	40
2017	SG-06	17	38	28	3	14	0	0	55	17	29
2014	SG	21	28	21	5	4	21	1	63	11	296
2014	SG-04	20	27	21	5	2	25	1	62	10	210
2014	SG-05	24	27	22	5	3	19	0	63	10	37
2014	SG-06	32	36	25	4	4	0	0	68	7	28
2011	SG	19	26	24	5	6	20	1	56	14	286
2011	SG-03	19	31	19	0	0	31	0	73	0	16
2011	SG-04	20	24	24	4	6	20	1	56	14	187
2011	SG-05	11	18	39	9	5	16	2	36	17	44
2011	SG-06	19	39	6	10	6	19	0	72	20	31

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	19	28	20	18	10	4	0	49	30	249
2019	SG-03	55	30	5	0	5	5	0	89	5	20
2019	SG-04	19	22	25	18	10	5	0	44	30	138
2019	SG-05	11	20	16	29	20	4	0	33	51	45
2019	SG-06	17	38	21	21	4	0	0	54	25	24
2018	SG	15	27	20	18	17	3	0	44	36	267
2018	SG-03	47	12	18	0	12	12	0	67	13	17
2018	SG-04	13	25	20	20	18	3	0	40	40	173
2018	SG-05	12	36	21	12	19	0	0	48	31	42
2018	SG-06	12	24	32	16	16	0	0	36	32	25
2017	SG	15	28	26	16	13	2	0	44	30	285
2017	SG-04	16	25	25	18	14	2	0	42	32	204
2017	SG-05	15	30	28	13	15	0	0	45	28	40
2017	SG-06	14	34	28	17	7	0	0	48	24	29
2014	SG	14	37	23	17	6	3	0	53	23	296
2014	SG-04	14	34	25	17	5	4	0	51	23	210
2014	SG-05	16	38	16	24	5	0	0	54	30	37
2014	SG-06	7	57	21	14	0	0	0	64	14	28
2011	SG	12	34	27	13	10	4	0	48	24	284
2011	SG-03	19	44	25	6	0	6	0	67	7	16
2011	SG-04	12	34	22	16	11	5	1	49	28	185
2011	SG-05	7	27	45	11	9	0	0	34	20	44
2011	SG-06	6	39	32	10	10	3	0	47	20	31
2008	SG	15	33	21	17	11	3	0	50	28	240
2008	SG-03	30	35	13	8	10	5	0	68	18	40
2008	SG-04	13	29	25	17	14	3	0	42	32	112
2008	SG-05	14	26	26	21	12	2	0	40	33	43
2008	SG-06	11	43	21	25	0	0	0	54	25	28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	13	23	21	23	13	8	0	39	39	248
2019	SG-03	30	35	10	5	5	15	0	76	12	20
2019	SG-04	15	17	21	25	12	10	0	35	41	138
2019	SG-05	5	23	16	27	25	5	0	29	55	44
2019	SG-06	0	25	33	25	17	0	0	25	42	24
2018	SG	11	17	20	26	21	7	0	29	50	266
2018	SG-03	18	18	12	12	18	24	0	46	38	17
2018	SG-04	11	16	20	25	22	7	0	29	50	173
2018	SG-05	7	20	22	24	22	5	0	28	49	41
2018	SG-06	4	8	20	48	20	0	0	12	68	25
2017	SG	11	24	26	19	14	6	0	37	35	285
2017	SG-04	12	22	25	19	15	7	0	37	37	204
2017	SG-05	13	23	30	20	13	3	0	36	33	40
2017	SG-06	3	28	34	24	10	0	0	31	34	29
2014	SG	7	27	22	25	11	6	1	37	39	295
2014	SG-04	7	27	20	28	10	7	1	37	41	209
2014	SG-05	8	24	24	27	8	8	0	35	38	37
2014	SG-06	4	25	39	18	14	0	0	29	32	28
2011	SG	5	30	24	24	10	6	0	37	37	286
2011	SG-03	6	31	25	6	0	31	0	55	9	16
2011	SG-04	6	29	22	25	11	6	1	37	39	187
2011	SG-05	2	30	27	27	11	2	0	33	40	44
2011	SG-06	0	26	29	35	10	0	0	26	45	31
2008	SG	7	23	24	25	15	6	0	32	43	240
2008	SG-03	18	33	13	15	13	10	0	56	31	40
2008	SG-04	4	20	25	25	19	6	1	26	47	112
2008	SG-05	2	19	33	33	12	2	0	21	45	43
2008	SG-06	4	21	32	36	7	0	0	25	43	28

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	14	29	22	20	12	4	0	44	33	249
2019	SG-03	25	40	10	10	5	10	0	72	17	20
2019	SG-04	14	25	21	22	12	5	0	42	36	138
2019	SG-05	11	29	16	18	27	0	0	40	44	45
2019	SG-06	4	25	38	25	8	0	0	29	33	24
2018	SG	13	24	20	17	21	4	0	39	40	267
2018	SG-03	24	24	12	12	18	12	0	53	33	17
2018	SG-04	13	23	16	18	23	6	0	39	44	173
2018	SG-05	12	24	29	14	21	0	0	36	36	42
2018	SG-06	4	24	40	16	16	0	0	28	32	25
2017	SG	12	31	23	16	13	5	0	45	31	286
2017	SG-04	12	28	23	18	13	7	0	42	32	205
2017	SG-05	13	40	20	15	10	3	0	54	26	40
2017	SG-06	10	34	28	14	14	0	0	45	28	29
2014	SG	15	39	19	16	9	2	0	56	25	296
2014	SG-04	15	39	18	16	9	3	0	56	26	210
2014	SG-05	22	38	16	16	8	0	0	59	24	37
2014	SG-06	7	43	25	14	11	0	0	50	25	28
2011	SG	11	37	25	16	9	2	0	49	26	285
2011	SG-03	6	38	38	6	6	6	0	47	13	16
2011	SG-04	13	39	20	16	9	3	1	54	25	186
2011	SG-05	11	25	32	20	11	0	0	36	32	44
2011	SG-06	0	35	35	19	10	0	0	35	29	31
2008	SG	13	36	20	18	10	3	0	50	29	240
2008	SG-03	18	45	13	18	3	5	0	66	21	40
2008	SG-04	10	37	21	16	12	5	0	49	29	112
2008	SG-05	12	28	23	23	14	0	0	40	37	43
2008	SG-06	4	36	21	29	11	0	0	39	39	28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	63	20	5	1	1	10	92	2	249
2019	SG-03	70	15	0	0	0	15	100	0	20
2019	SG-04	64	17	4	1	0	12	93	2	138
2019	SG-05	53	22	11	0	4	9	83	5	45
2019	SG-06	54	33	8	0	0	4	91	0	24

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	27	46	15	8	3	1	74	11	248
2019	SG-03	42	53	5	0	0	0	95	0	19
2019	SG-04	25	47	19	5	2	1	74	7	138
2019	SG-05	20	40	11	22	7	0	60	29	45
2019	SG-06	13	58	17	8	4	0	71	13	24
2018	SG	27	40	20	9	3	0	67	13	267
2018	SG-03	18	65	6	6	0	6	88	6	17
2018	SG-04	27	38	21	12	3	0	64	14	173
2018	SG-05	26	38	24	2	10	0	64	12	42
2018	SG-06	28	44	16	12	0	0	72	12	25
2017	SG	29	38	20	8	3	1	69	11	286
2017	SG-04	29	39	20	8	2	1	69	10	205
2017	SG-05	30	38	18	10	5	0	68	15	40
2017	SG-06	24	34	28	7	7	0	59	14	29
2014	SG	25	44	17	12	2	1	70	13	296
2014	SG-04	24	47	17	9	1	1	72	11	210
2014	SG-05	24	38	24	11	3	0	62	14	37
2014	SG-06	32	36	11	21	0	0	68	21	28
2011	SG	22	45	20	7	3	3	69	11	283
2011	SG-03	25	63	6	6	0	0	88	6	16
2011	SG-04	26	43	17	6	4	4	72	11	184
2011	SG-05	18	32	39	9	2	0	50	11	44
2011	SG-06	3	58	26	13	0	0	61	13	31

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	16	30	24	19	7	3	0	48	27	246
2019	SG-03	35	40	10	5	0	10	0	83	6	20
2019	SG-04	17	29	26	19	5	4	1	48	25	137
2019	SG-05	9	26	26	16	23	0	0	35	40	43
2019	SG-06	4	29	38	25	4	0	0	33	29	24

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	28	37	13	7	8	5	1	70	16	248
2019	SG-03	60	15	10	5	0	10	0	83	6	20
2019	SG-04	29	36	12	8	8	6	1	70	17	137
2019	SG-05	20	44	4	7	18	4	2	69	26	45
2019	SG-06	8	46	38	4	4	0	0	54	8	24
2018	SG	24	41	17	7	5	4	2	69	12	266
2018	SG-03	47	18	12	12	6	0	6	69	19	17
2018	SG-04	21	40	20	7	5	5	2	66	13	172
2018	SG-05	29	38	12	7	7	5	2	72	15	42
2018	SG-06	20	60	16	4	0	0	0	80	4	25
2017	SG	27	41	12	7	7	3	2	72	15	286
2017	SG-04	26	42	12	8	7	3	2	72	15	205
2017	SG-05	28	35	10	5	10	10	3	71	17	40
2017	SG-06	34	31	21	10	3	0	0	66	14	29
2014	SG	32	40	11	6	3	6	1	77	10	296
2014	SG-04	32	39	13	7	3	5	1	76	11	210
2014	SG-05	27	35	8	8	3	19	0	77	13	37
2014	SG-06	32	57	11	0	0	0	0	89	0	28
2011	SG	27	33	10	15	5	8	2	67	22	284
2011	SG-03	31	63	6	0	0	0	0	94	0	16
2011	SG-04	28	28	11	15	6	9	2	63	24	185
2011	SG-05	18	30	9	16	7	14	7	60	29	44
2011	SG-06	26	48	6	19	0	0	0	74	19	31
2008	SG	18	35	16	16	9	4	3	56	26	240
2008	SG-03	13	50	15	10	3	3	8	69	14	40
2008	SG-04	20	28	15	18	13	4	3	51	33	112
2008	SG-05	14	30	23	21	9	2	0	45	31	43
2008	SG-06	18	50	14	14	0	4	0	70	15	28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	28	41	17	7	5	3	71	12	249
2019	SG-03	55	30	10	0	0	5	89	0	20
2019	SG-04	29	38	20	8	3	2	68	11	138
2019	SG-05	20	42	11	7	18	2	64	25	45
2019	SG-06	21	50	25	4	0	0	71	4	24
2018	SG	31	39	17	6	4	2	72	10	264
2018	SG-03	63	19	6	0	0	13	93	0	16
2018	SG-04	29	37	23	5	4	2	67	10	171
2018	SG-05	29	40	10	10	10	2	71	20	42
2018	SG-06	24	64	0	12	0	0	88	12	25

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	18	25	18	14	11	12	1	50	29	249
2019	SG-03	50	25	5	5	5	10	0	83	11	20
2019	SG-04	18	25	20	14	9	13	1	50	28	138
2019	SG-05	11	20	18	18	20	13	0	36	44	45
2019	SG-06	13	29	21	17	8	13	0	48	29	24
2018	SG	17	21	24	14	11	11	1	44	29	266
2018	SG-03	53	18	0	12	0	18	0	86	14	17
2018	SG-04	15	19	27	12	13	13	1	39	29	172
2018	SG-05	14	31	24	14	12	5	0	48	28	42
2018	SG-06	8	24	28	24	8	8	0	35	35	25
2017	SG	15	28	12	17	14	14	1	50	37	286
2017	SG-04	14	26	11	16	14	18	1	50	37	205
2017	SG-05	18	30	10	13	18	13	0	54	34	40
2017	SG-06	10	28	17	31	14	0	0	38	45	29
2014	SG	14	26	18	17	10	14	2	47	32	296
2014	SG-04	14	24	20	16	9	16	1	47	30	210
2014	SG-05	8	43	14	19	3	14	0	59	25	37
2014	SG-06	14	21	14	32	11	4	4	38	46	28
2011	SG	9	23	21	10	12	23	2	43	29	286
2011	SG-03	13	31	25	0	0	31	0	64	0	16
2011	SG-04	11	24	20	9	13	22	2	45	29	187
2011	SG-05	2	23	25	14	9	25	2	34	31	44
2011	SG-06	3	19	23	19	13	19	3	29	42	31

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	15	28	22	21	13	2	43	34	248
2019	SG-03	45	30	10	5	5	5	79	11	20
2019	SG-04	13	26	21	23	15	2	40	38	137
2019	SG-05	9	22	24	29	16	0	31	44	45
2019	SG-06	13	33	25	21	8	0	46	29	24
2018	SG	16	26	19	23	15	1	43	38	267
2018	SG-03	18	24	24	12	6	18	50	21	17
2018	SG-04	15	26	18	24	16	1	41	41	173
2018	SG-05	19	24	21	21	14	0	43	36	42
2018	SG-06	8	32	24	20	16	0	40	36	25
2017	SG	18	28	20	19	14	2	46	33	285
2017	SG-04	19	27	20	19	14	2	47	33	205
2017	SG-05	15	25	25	18	15	3	41	33	40
2017	SG-06	10	31	21	17	21	0	41	38	29
2014	SG	19	30	21	19	9	2	50	28	296
2014	SG-04	18	29	21	20	10	2	48	31	210
2014	SG-05	24	27	19	24	3	3	53	28	37
2014	SG-06	14	43	25	14	4	0	57	18	28
2011	SG	14	33	21	16	14	2	48	30	285
2011	SG-03	25	50	6	6	6	6	80	13	16
2011	SG-04	14	32	23	12	17	2	47	30	186
2011	SG-05	11	32	27	18	11	0	43	30	44
2011	SG-06	10	35	10	39	6	0	45	45	31
2008	SG	11	34	26	19	9	1	46	28	240
2008	SG-03	13	50	20	13	3	3	64	15	40
2008	SG-04	11	27	27	23	12	1	38	35	112
2008	SG-05	7	30	28	26	9	0	37	35	43
2008	SG-06	7	39	39	11	4	0	46	14	28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	14	24	17	20	24	0	0	38	45	249
2019	SG-03	45	30	10	5	10	0	0	75	15	20
2019	SG-04	11	24	15	20	29	0	1	35	50	138
2019	SG-05	4	22	18	24	29	2	0	27	55	45
2019	SG-06	29	13	25	25	8	0	0	42	33	24
2018	SG	13	24	15	20	27	0	0	38	47	267
2018	SG-03	29	24	18	6	18	6	0	56	25	17
2018	SG-04	12	20	14	23	31	0	0	32	54	173
2018	SG-05	7	33	19	21	19	0	0	40	40	42
2018	SG-06	20	24	12	16	28	0	0	44	44	25
2017	SG	11	16	17	28	26	1	0	28	55	285
2017	SG-04	10	17	17	27	28	1	0	27	56	204
2017	SG-05	13	13	23	30	23	0	0	25	53	40
2017	SG-06	14	21	10	34	21	0	0	34	55	29
2014	SG	9	20	17	26	28	1	0	29	54	296
2014	SG-04	10	13	18	27	31	1	0	23	58	210
2014	SG-05	11	30	8	32	19	0	0	41	51	37
2014	SG-06	4	39	25	21	11	0	0	43	32	28
2011	SG	7	21	13	23	33	1	2	29	57	285
2011	SG-03	31	38	13	6	6	6	0	73	13	16
2011	SG-04	6	15	12	27	37	1	2	22	66	187
2011	SG-05	2	34	11	16	32	5	0	38	50	44
2011	SG-06	7	23	23	20	23	0	3	31	45	30
2008	SG	9	34	13	23	20	1	0	43	44	240
2008	SG-03	13	45	15	20	5	3	0	59	26	40
2008	SG-04	5	23	13	30	27	1	0	29	58	112
2008	SG-05	14	44	12	16	14	0	0	58	30	43
2008	SG-06	7	39	11	21	21	0	0	46	43	28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	51	19	15	6	6	0	2	72	12	249
2019	SG-03	85	10	0	0	0	5	0	100	0	20
2019	SG-04	47	22	16	7	5	0	3	71	13	138
2019	SG-05	49	18	16	4	11	0	2	68	16	45
2019	SG-06	33	25	17	13	8	0	4	61	22	24

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	57	12	12	5	6	2	6	75	12	249
2019	SG-03	70	5	5	5	10	0	5	79	16	20
2019	SG-04	55	12	14	6	6	2	6	72	13	138
2019	SG-05	53	13	7	4	13	0	9	73	20	45
2019	SG-06	58	8	13	4	0	4	13	80	5	24

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	40	29	16	7	4	1	2	71	12	249
2019	SG-03	65	5	15	5	5	5	0	74	11	20
2019	SG-04	38	32	17	7	4	1	1	71	11	138
2019	SG-05	36	20	18	16	7	0	4	58	23	45
2019	SG-06	33	50	13	0	0	0	4	87	0	24

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	40	23	18	9	5	1	2	66	15	247
2019	SG-03	70	5	10	5	5	0	5	79	11	20
2019	SG-04	38	23	21	8	7	2	1	63	15	136
2019	SG-05	44	20	11	16	4	0	4	67	21	45
2019	SG-06	29	33	25	8	0	0	4	65	9	24

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	50	10	15	8	7	3	6	66	17	249
2019	SG-03	65	5	15	5	0	0	10	78	6	20
2019	SG-04	51	6	17	9	9	3	5	61	20	138
2019	SG-05	44	20	13	7	4	4	7	73	13	45
2019	SG-06	46	21	8	8	8	0	8	73	18	24

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	86	9	0	1	3	99	0	247
2019	SG-03	90	10	0	0	0	100	0	20
2019	SG-04	85	9	0	2	4	100	0	137
2019	SG-05	89	5	2	0	5	98	2	44
2019	SG-06	79	17	0	0	4	100	0	24

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	77	7	4	2	3	5	3	91	5	247
2019	SG-03	90	0	0	0	0	10	0	100	0	20
2019	SG-04	73	11	4	2	1	6	3	92	4	138
2019	SG-05	79	2	2	0	9	2	5	88	10	43
2019	SG-06	83	4	4	4	0	0	4	91	4	24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	78	5	3	1	1	2	9	94	2	248
2019	SG-03	90	0	0	0	0	0	10	100	0	20
2019	SG-04	77	7	4	1	0	4	7	93	2	137
2019	SG-05	67	9	0	2	4	0	18	92	8	45
2019	SG-06	88	0	0	0	0	0	13	100	0	24

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	11	33	22	18	11	5	1	46	30	248
2019	SG-03	26	37	21	5	5	5	0	67	11	19
2019	SG-04	12	27	21	20	13	7	1	42	35	138
2019	SG-05	4	27	24	24	16	2	2	33	42	45
2019	SG-06	8	54	25	13	0	0	0	63	13	24
2018	SG	9	26	27	15	16	7	0	38	33	267
2018	SG-03	12	24	29	6	12	18	0	43	21	17
2018	SG-04	8	20	30	14	18	10	0	31	36	173
2018	SG-05	12	31	19	17	21	0	0	43	38	42
2018	SG-06	4	52	16	24	4	0	0	56	28	25
2017	SG	10	29	26	17	13	5	0	41	32	285
2017	SG-04	9	26	27	16	15	7	0	38	34	205
2017	SG-05	13	30	20	20	13	3	3	45	34	40
2017	SG-06	10	38	28	21	3	0	0	48	24	29

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	32	39	15	8	4	2	0	73	12	246
2019	SG-03	47	37	11	0	0	5	0	89	0	19
2019	SG-04	31	41	13	7	4	4	0	75	11	137
2019	SG-05	34	32	11	14	7	0	2	67	21	44
2019	SG-06	17	50	21	8	4	0	0	67	13	24
2018	SG	45	36	12	3	2	2	0	84	5	266
2018	SG-03	82	12	6	0	0	0	0	94	0	17
2018	SG-04	42	38	13	2	2	3	0	82	4	173
2018	SG-05	45	31	12	7	5	0	0	76	12	42
2018	SG-06	38	54	8	0	0	0	0	92	0	24
2017	SG	37	44	12	2	2	2	0	83	5	286
2017	SG-04	39	40	12	3	2	2	0	81	6	205
2017	SG-05	35	55	5	0	5	0	0	90	5	40
2017	SG-06	24	55	21	0	0	0	0	79	0	29
2014	SG	45	40	7	5	1	2	1	87	6	296
2014	SG-04	45	41	4	5	1	2	0	89	7	210
2014	SG-05	49	30	14	5	0	0	3	81	6	37
2014	SG-06	50	32	18	0	0	0	0	82	0	28
2011	SG	35	39	15	4	3	4	0	77	7	286
2011	SG-03	38	50	13	0	0	0	0	88	0	16
2011	SG-04	38	34	14	4	3	6	0	77	8	187
2011	SG-05	27	43	16	7	5	2	0	72	12	44
2011	SG-06	32	52	13	3	0	0	0	84	3	31

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	48	32	13	2	3	2	0	81	5	248
2019	SG-03	50	35	5	5	0	5	0	89	5	20
2019	SG-04	47	35	13	1	2	1	0	83	4	137
2019	SG-05	53	20	11	4	7	2	2	77	12	45
2019	SG-06	33	46	17	0	4	0	0	79	4	24
2018	SG	44	37	11	3	2	3	0	84	5	264
2018	SG-03	59	24	6	6	0	6	0	88	6	17
2018	SG-04	40	40	10	2	2	5	0	85	5	171
2018	SG-05	50	29	14	5	2	0	0	79	7	42
2018	SG-06	40	36	20	4	0	0	0	76	4	25
2017	SG	36	38	14	4	2	5	1	79	7	286
2017	SG-04	34	38	15	4	2	6	1	77	7	205
2017	SG-05	45	33	10	5	3	5	0	82	8	40
2017	SG-06	31	45	17	3	3	0	0	76	7	29
2014	SG	46	34	12	1	0	5	1	86	2	296
2014	SG-04	44	35	12	1	0	6	1	85	2	210
2014	SG-05	46	38	14	0	0	3	0	86	0	37
2014	SG-06	54	32	14	0	0	0	0	86	0	28

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	50	29	9	8	4	1	79	11	249
2019	SG-03	70	25	0	0	0	5	100	0	20
2019	SG-04	49	29	12	8	2	1	78	10	138
2019	SG-05	49	22	4	13	11	0	71	24	45
2019	SG-06	25	54	8	8	4	0	79	13	24
2018	SG	49	33	9	5	3	0	83	8	265
2018	SG-03	82	18	0	0	0	0	100	0	17
2018	SG-04	46	34	11	6	2	1	81	8	171
2018	SG-05	50	29	5	5	12	0	79	17	42
2018	SG-06	40	48	8	4	0	0	88	4	25
2017	SG	44	34	10	8	5	0	78	12	284
2017	SG-04	42	35	10	7	5	0	77	12	203
2017	SG-05	48	35	5	8	5	0	83	13	40
2017	SG-06	38	31	14	17	0	0	69	17	29
2014	SG	53	33	9	1	2	1	87	3	296
2014	SG-04	52	36	9	1	0	2	89	2	210
2014	SG-05	54	30	11	3	3	0	84	5	37
2014	SG-06	64	18	18	0	0	0	82	0	28
2011	SG	46	37	11	3	2	0	83	6	284
2011	SG-03	56	31	13	0	0	0	88	0	16
2011	SG-04	49	32	12	3	4	1	81	6	187
2011	SG-05	35	44	14	7	0	0	79	7	43
2011	SG-06	37	60	0	3	0	0	97	3	30
2008	SG	33	45	13	5	4	1	78	9	240
2008	SG-03	48	33	15	5	0	0	80	5	40
2008	SG-04	21	47	16	7	6	2	70	14	112
2008	SG-05	33	53	5	5	5	0	86	9	43
2008	SG-06	36	46	14	4	0	0	82	4	28

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	41	30	16	8	4	0	71	13	249
2019	SG-03	60	25	15	0	0	0	85	0	20
2019	SG-04	41	26	16	12	5	0	67	17	138
2019	SG-05	36	31	20	4	9	0	67	13	45
2019	SG-06	29	46	17	8	0	0	75	8	24
2018	SG	39	34	15	6	5	0	74	11	264
2018	SG-03	65	24	6	0	6	0	88	6	17
2018	SG-04	35	36	17	8	5	0	71	12	173
2018	SG-05	48	24	14	7	7	0	71	14	42
2018	SG-06	27	55	14	5	0	0	82	5	22
2017	SG	34	38	19	4	5	0	72	9	286
2017	SG-04	32	40	19	4	4	0	73	9	205
2017	SG-05	35	38	13	8	8	0	73	15	40
2017	SG-06	34	28	28	0	10	0	62	10	29
2014	SG	35	43	12	6	2	1	79	9	296
2014	SG-04	35	43	14	5	1	2	80	6	210
2014	SG-05	35	46	5	14	0	0	81	14	37
2014	SG-06	39	43	11	4	4	0	82	7	28
2011	SG	35	41	13	7	3	1	77	10	286
2011	SG-03	69	25	6	0	0	0	94	0	16
2011	SG-04	36	38	12	9	4	2	76	13	187
2011	SG-05	25	52	14	7	2	0	77	9	44
2011	SG-06	23	45	29	0	3	0	68	3	31

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	39	32	16	10	3	0	0	71	13	247
2019	SG-03	55	35	5	0	0	5	0	95	0	20
2019	SG-04	41	26	17	13	2	0	0	67	15	138
2019	SG-05	28	37	19	9	7	0	0	65	16	43
2019	SG-06	21	54	17	8	0	0	0	75	8	24
2018	SG	37	35	14	9	5	0	0	72	14	265
2018	SG-03	59	29	0	6	6	0	0	88	12	17
2018	SG-04	34	35	17	9	5	0	0	69	14	172
2018	SG-05	39	29	7	15	10	0	0	68	24	41
2018	SG-06	32	48	16	4	0	0	0	80	4	25
2017	SG	33	39	15	7	5	0	0	73	12	285
2017	SG-04	32	40	15	7	5	0	0	73	12	204
2017	SG-05	30	40	15	10	5	0	0	70	15	40
2017	SG-06	34	38	14	3	10	0	0	72	14	29
2014	SG	34	43	14	7	2	1	0	77	9	295
2014	SG-04	33	42	15	7	1	1	0	76	9	209
2014	SG-05	38	46	8	8	0	0	0	84	8	37
2014	SG-06	36	46	14	4	0	0	0	82	4	28
2011	SG	33	42	14	7	4	0	0	75	11	285
2011	SG-03	31	63	6	0	0	0	0	94	0	16
2011	SG-04	36	37	13	9	5	0	1	73	14	186
2011	SG-05	25	50	16	9	0	0	0	75	9	44
2011	SG-06	26	55	16	0	3	0	0	81	3	31
2008	SG	32	40	15	7	5	0	0	73	12	239
2008	SG-03	45	30	15	3	5	3	0	77	8	40
2008	SG-04	24	44	14	10	8	0	0	68	18	112
2008	SG-05	31	45	17	7	0	0	0	76	7	42
2008	SG-06	32	46	18	4	0	0	0	79	4	28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	42	24	17	8	4	4	0	69	14	248
2019	SG-03	55	15	15	5	0	10	0	78	6	20
2019	SG-04	43	20	17	10	4	4	1	66	15	138
2019	SG-05	32	34	18	9	5	2	0	67	14	44
2019	SG-06	29	38	17	8	8	0	0	67	17	24
2018	SG	34	29	16	9	5	5	0	67	15	267
2018	SG-03	41	18	6	18	12	6	0	63	31	17
2018	SG-04	33	28	16	11	6	6	0	65	18	173
2018	SG-05	38	29	17	7	2	5	2	72	10	42
2018	SG-06	32	44	20	0	4	0	0	76	4	25
2017	SG	36	28	15	8	7	3	2	67	17	286
2017	SG-04	35	27	16	9	7	3	2	66	18	205
2017	SG-05	35	35	13	5	5	5	3	76	11	40
2017	SG-06	34	28	17	7	14	0	0	62	21	29
2014	SG	31	31	20	7	5	4	1	66	13	296
2014	SG-04	30	34	16	8	5	5	1	69	14	210
2014	SG-05	38	27	24	3	5	0	3	67	8	37
2014	SG-06	36	18	36	4	7	0	0	54	11	28
2011	SG	32	27	21	6	9	4	1	62	16	285
2011	SG-03	31	38	13	6	0	6	6	79	7	16
2011	SG-04	31	24	19	8	12	5	1	58	21	186
2011	SG-05	36	30	25	5	2	2	0	67	7	44
2011	SG-06	29	32	26	0	6	3	3	66	7	31
2008	SG	26	26	17	16	8	5	2	56	25	237
2008	SG-03	33	31	15	5	5	10	0	71	11	39
2008	SG-04	19	24	18	19	13	5	2	47	34	111
2008	SG-05	29	29	19	21	0	2	0	59	22	42
2008	SG-06	29	25	25	14	0	4	4	58	15	28

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	SG	4	71	24	249
2019	SG-03	5	70	25	20
2019	SG-04	1	78	21	138
2019	SG-05	13	64	22	45
2019	SG-06	4	50	46	24
2018	SG	5	71	24	267
2018	SG-03	6	53	41	17
2018	SG-04	4	72	24	173
2018	SG-05	12	71	17	42
2018	SG-06	4	72	24	25
2017	SG	8	74	18	286
2017	SG-04	7	74	19	205
2017	SG-05	8	83	10	40
2017	SG-06	17	62	21	29
2014	SG	7	69	24	297
2014	SG-04	6	75	19	211
2014	SG-05	5	65	30	37
2014	SG-06	18	46	36	28
2011	SG	6	72	22	286
2011	SG-03	0	88	13	16
2011	SG-04	7	66	26	187
2011	SG-05	2	84	14	44
2011	SG-06	6	77	16	31

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	SG	18	36	18	27	0	0	11
2018	SG	36	36	7	21	0	0	14
2017	SG	33	21	38	0	0	8	24
2017	SG-04	33	27	33	0	0	7	15
2014	SG	41	23	23	9	9999	5	22
2014	SG-04	23	23	31	15	9999	8	13
2011	SG	22	11	39	22	9999	6	18
2011	SG-04	7	7	50	29	9999	7	14

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	44	47	4	3	1	0	92	4	249
2019	SG-03	40	60	0	0	0	0	100	0	20
2019	SG-04	40	49	6	4	1	1	90	4	138
2019	SG-05	49	42	4	2	2	0	91	4	45
2019	SG-06	58	42	0	0	0	0	100	0	24

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	65	21	4	2	4	3	90	6	249
2019	SG-03	60	35	0	0	0	5	100	0	20
2019	SG-04	66	20	4	2	4	4	89	6	138
2019	SG-05	60	27	4	2	7	0	87	9	45
2019	SG-06	79	13	4	0	4	0	92	4	24

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	7	93	247
2019	SG-04	6	94	137
2019	SG-05	16	84	44
2018	SG	6	94	266
2018	SG-03	0	100	17
2018	SG-04	6	94	173

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	50	50	18
2018	SG	67	33	15

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	56	44	18
2018	SG	53	47	15
2018	SG-04	50	50	10

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	18

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	SG	100	18
2018	SG	100	15
2018	SG-04	100	10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	44	56	18
2018	SG	33	67	15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	44	56	18
2018	SG	40	60	15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	39	61	18
2018	SG	33	67	15

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	28	72	18
2018	SG	33	67	15

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	61	39	18
2018	SG	47	53	15

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	33	67	18

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	SG	100	18
2018	SG	100	15
2018	SG-04	100	10

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	28	72	18

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	44	56	18
2018	SG	33	67	15

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	28	72	18

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	28	72	18

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2019	SG	100	18
2018	SG	100	15
2018	SG-04	100	10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	10	90	248
2019	SG-04	5	95	137
2019	SG-05	22	78	45

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	17	10	14	5	3	43	8	55	16	249
2019	SG-03	35	15	10	10	0	30	0	71	14	20
2019	SG-04	17	9	14	2	2	46	10	59	10	138
2019	SG-05	11	2	24	7	9	38	9	25	29	45
2019	SG-06	13	21	4	8	4	42	8	67	25	24
2018	SG	17	8	12	2	2	54	5	61	10	267
2018	SG-03	18	12	6	0	0	59	6	83	0	17
2018	SG-04	16	6	12	1	2	58	6	60	8	173
2018	SG-05	17	5	19	2	7	45	5	43	19	42
2018	SG-06	16	16	12	8	0	44	4	62	15	25
2017	SG	13	14	12	4	3	47	8	59	15	286
2017	SG-04	13	12	13	1	1	52	7	60	7	205
2017	SG-05	10	8	8	13	8	38	18	39	44	40
2017	SG-06	14	31	7	10	3	31	3	68	21	29
2014	SG	19	16	11	4	3	39	8	66	13	297
2014	SG-04	18	17	9	3	1	42	9	72	9	211
2014	SG-05	22	8	14	8	8	35	5	50	27	37
2014	SG-06	21	14	21	11	4	25	4	50	20	28

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	34	32	12	4	3	14	0	77	8	249
2019	SG-03	45	30	10	0	0	15	0	88	0	20
2019	SG-04	34	30	14	4	1	17	0	77	6	138
2019	SG-05	36	24	16	4	11	7	2	66	17	45
2019	SG-06	17	54	8	8	4	8	0	77	14	24
2018	SG	36	26	13	3	3	18	0	76	7	266
2018	SG-03	41	24	18	0	0	18	0	79	0	17
2018	SG-04	33	27	12	2	2	24	1	78	6	172
2018	SG-05	36	26	17	2	10	10	0	68	13	42
2018	SG-06	40	24	20	8	4	4	0	67	13	25
2017	SG	33	29	14	4	2	16	1	75	8	286
2017	SG-04	34	26	15	3	2	19	1	75	6	205
2017	SG-05	28	30	13	8	5	15	3	70	15	40
2017	SG-06	28	48	10	7	3	3	0	79	11	29
2014	SG	34	34	13	5	2	11	1	77	8	297
2014	SG-04	32	34	14	4	2	14	1	77	7	211
2014	SG-05	41	27	16	8	3	5	0	71	11	37
2014	SG-06	36	46	11	7	0	0	0	82	7	28
2011	SG	31	32	17	3	1	15	0	75	5	284
2011	SG-03	25	31	13	6	0	25	0	75	8	16
2011	SG-04	32	29	16	3	1	19	0	75	5	186
2011	SG-05	36	34	20	7	0	2	0	72	7	44
2011	SG-06	23	47	23	0	0	7	0	75	0	30

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	6	94	248
2019	SG-04	4	96	137
2018	SG	4	96	266
2018	SG-03	0	100	17
2018	SG-04	4	96	173
2018	SG-06	0	100	25

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14
2018	SG	0	100	10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14
2018	SG	0	100	10

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14
2018	SG	0	100	10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14
2018	SG	0	100	10

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	36	64	14

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14
2018	SG	0	100	10

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14
2018	SG	0	100	10

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	14
2018	SG	0	100	10

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	57	43	14

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	11

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	11

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	11
2018	SG	0	100	10

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	11
2018	SG	0	100	10

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	45	55	11

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	11

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	11

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	0	100	11
2018	SG	0	100	10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	5	95	248

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	18	9	16	2	3	46	6	57	9	248
2019	SG-03	30	20	15	0	0	35	0	77	0	20
2019	SG-04	20	6	16	2	1	47	8	57	7	137
2019	SG-05	13	7	20	2	11	42	4	38	25	45
2019	SG-06	13	8	13	0	4	54	8	56	11	24
2018	SG	19	8	13	1	2	52	5	64	5	265
2018	SG-03	18	6	12	0	0	59	6	67	0	17
2018	SG-04	18	7	11	1	2	57	5	65	6	171
2018	SG-05	19	12	14	2	2	40	10	62	10	42
2018	SG-06	16	8	24	0	0	52	0	50	0	25
2017	SG	12	13	12	2	4	51	7	58	14	285
2017	SG-04	12	12	12	1	3	52	6	58	12	204
2017	SG-05	8	5	3	8	8	55	15	42	50	40
2017	SG-06	14	17	24	3	0	41	0	53	6	29
2014	SG	16	15	12	0	2	46	8	68	4	297
2014	SG-04	17	15	11	0	1	47	9	72	3	211
2014	SG-05	14	8	27	0	3	43	5	42	5	37
2014	SG-06	14	18	7	0	4	50	7	75	8	28

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	38	31	12	2	3	14	0	79	7	248
2019	SG-03	40	35	10	0	0	15	0	88	0	20
2019	SG-04	37	31	12	3	1	16	1	82	4	138
2019	SG-05	38	24	16	2	13	7	0	67	17	45
2019	SG-06	30	39	13	4	4	9	0	76	10	23
2018	SG	39	26	13	2	2	17	1	80	5	265
2018	SG-03	65	12	6	6	0	6	6	87	7	17
2018	SG-04	34	27	12	2	1	23	1	80	4	171
2018	SG-05	40	29	17	2	5	7	0	74	8	42
2018	SG-06	44	28	16	4	0	8	0	78	4	25
2017	SG	35	27	15	2	3	17	1	76	6	286
2017	SG-04	34	26	15	2	2	19	1	76	5	205
2017	SG-05	35	18	13	3	10	20	3	68	16	40
2017	SG-06	28	45	21	0	0	7	0	78	0	29
2014	SG	35	32	12	3	0	16	1	81	4	297
2014	SG-04	33	32	12	3	0	18	1	81	4	211
2014	SG-05	35	30	16	3	0	16	0	77	3	37
2014	SG-06	43	36	14	0	0	4	4	85	0	28
2011	SG	36	33	12	2	0	15	0	82	3	285
2011	SG-03	25	38	13	0	0	25	0	83	0	16
2011	SG-04	35	32	11	3	0	19	0	83	3	186
2011	SG-05	50	27	14	5	2	2	0	79	7	44
2011	SG-06	29	45	19	0	0	6	0	79	0	31

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	27	30	21	11	9	0	1	58	20	249
2019	SG-03	25	20	30	10	15	0	0	45	25	20
2019	SG-04	34	28	20	9	8	1	1	63	17	138
2019	SG-05	20	36	20	13	11	0	0	56	24	45
2019	SG-06	17	38	25	13	8	0	0	54	21	24
2018	SG	23	34	21	11	11	0	0	57	22	266
2018	SG-03	24	41	0	24	12	0	0	65	35	17
2018	SG-04	27	34	18	12	9	0	1	61	21	172
2018	SG-05	14	31	31	14	10	0	0	45	24	42
2018	SG-06	20	32	32	0	16	0	0	52	16	25
2017	SG	25	28	23	11	12	0	0	54	23	285
2017	SG-04	25	32	22	10	10	0	0	58	20	204
2017	SG-05	30	18	30	13	10	0	0	48	23	40
2017	SG-06	17	21	24	14	24	0	0	38	38	29

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	16	24	29	18	13	0	1	40	31	249
2019	SG-03	35	30	30	5	0	0	0	65	5	20
2019	SG-04	18	20	28	18	14	1	1	39	33	138
2019	SG-05	9	31	27	18	16	0	0	40	33	45
2019	SG-06	8	13	38	17	25	0	0	21	42	24
2018	SG	13	24	33	18	13	0	0	36	30	267
2018	SG-03	24	35	29	12	0	0	0	59	12	17
2018	SG-04	13	25	31	18	13	0	0	38	31	173
2018	SG-05	10	12	43	14	21	0	0	21	36	42
2018	SG-06	8	20	44	20	8	0	0	28	28	25
2017	SG	15	28	28	19	10	0	0	43	29	286
2017	SG-04	16	27	27	18	11	0	0	43	29	205
2017	SG-05	13	33	30	18	8	0	0	45	25	40
2017	SG-06	10	28	34	21	7	0	0	38	28	29

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	23	31	20	13	11	1	1	55	25	248
2019	SG-03	45	30	10	10	0	5	0	79	11	20
2019	SG-04	23	30	20	14	12	1	1	54	26	138
2019	SG-05	18	32	23	11	16	0	0	50	27	44
2019	SG-06	17	33	21	17	13	0	0	50	29	24
2018	SG	22	25	27	15	11	0	0	47	26	267
2018	SG-03	41	35	18	0	6	0	0	76	6	17
2018	SG-04	21	24	27	16	12	0	0	46	28	173
2018	SG-05	17	21	29	17	17	0	0	38	33	42
2018	SG-06	16	32	40	8	4	0	0	48	12	25
2017	SG	23	27	22	15	11	0	1	51	26	284
2017	SG-04	22	27	23	15	13	0	1	49	28	203
2017	SG-05	28	25	15	20	10	0	3	54	31	40
2017	SG-06	24	34	31	10	0	0	0	59	10	29

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	42	19	17	9	5	5	3	65	16	248
2019	SG-03	60	25	10	5	0	0	0	85	5	20
2019	SG-04	50	20	9	7	4	7	4	78	11	137
2019	SG-05	36	13	24	16	4	2	4	52	21	45
2019	SG-06	8	17	42	13	21	0	0	25	33	24
2018	SG	48	26	10	6	4	2	5	79	10	266
2018	SG-03	71	12	0	0	0	0	18	100	0	17
2018	SG-04	54	23	6	4	5	3	5	84	9	172
2018	SG-05	36	29	14	12	2	2	5	69	15	42
2018	SG-06	16	36	36	8	4	0	0	52	12	25
2017	SG	54	19	13	3	2	3	5	80	6	286
2017	SG-04	60	18	8	1	2	4	7	87	3	205
2017	SG-05	55	13	18	10	0	3	3	71	11	40
2017	SG-06	24	34	38	3	0	0	0	59	3	29

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	62	16	10	4	1	2	4	83	6	248
2019	SG-03	80	5	15	0	0	0	0	85	0	20
2019	SG-04	66	15	8	2	2	2	4	87	5	138
2019	SG-05	64	11	11	7	0	0	7	80	7	44
2019	SG-06	33	29	17	17	0	0	4	65	17	24
2018	SG	53	18	12	3	3	2	9	79	7	266
2018	SG-03	75	6	13	0	0	0	6	87	0	16
2018	SG-04	51	18	10	3	3	2	11	80	8	173
2018	SG-05	55	19	17	0	2	0	7	79	3	42
2018	SG-06	44	28	20	4	0	0	4	75	4	25
2017	SG	47	17	15	4	3	1	14	74	8	286
2017	SG-04	48	16	15	4	2	0	14	75	8	205
2017	SG-05	53	13	23	0	3	3	8	72	3	40
2017	SG-06	34	24	14	3	3	0	21	74	9	29

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	43	25	18	9	4	0	69	13	249
2019	SG-03	70	0	25	5	0	0	70	5	20
2019	SG-04	43	25	20	9	2	0	68	12	138
2019	SG-05	44	27	9	7	11	2	73	18	45
2019	SG-06	21	38	21	8	13	0	58	21	24
2018	SG	39	30	21	6	4	0	69	10	267
2018	SG-03	53	29	12	6	0	0	82	6	17
2018	SG-04	40	30	21	5	3	1	70	8	173
2018	SG-05	36	31	14	17	2	0	67	19	42
2018	SG-06	20	40	32	4	4	0	60	8	25
2017	SG	44	31	16	6	3	0	74	9	285
2017	SG-04	46	30	16	6	2	0	76	8	205
2017	SG-05	41	28	23	5	3	0	69	8	39
2017	SG-06	34	45	10	7	3	0	79	10	29

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	29	31	19	12	7	2	1	62	19	249
2019	SG-03	60	25	10	5	0	0	0	85	5	20
2019	SG-04	30	28	18	11	9	2	2	61	20	138
2019	SG-05	18	38	18	18	9	0	0	56	27	45
2019	SG-06	17	38	33	8	4	0	0	54	13	24
2018	SG	22	31	26	13	6	1	1	54	20	264
2018	SG-03	35	29	12	6	0	6	12	79	7	17
2018	SG-04	21	30	27	13	7	1	1	52	20	171
2018	SG-05	20	29	27	10	12	2	0	50	23	41
2018	SG-06	12	32	32	24	0	0	0	44	24	25
2017	SG	24	36	20	11	7	1	2	61	19	285
2017	SG-04	25	34	20	12	6	1	2	61	19	205
2017	SG-05	26	38	18	3	15	0	0	64	18	39
2017	SG-06	14	41	24	17	3	0	0	55	21	29

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	32	32	23	7	5	1	64	12	247
2019	SG-03	60	20	10	10	0	0	80	10	20
2019	SG-04	34	29	24	7	5	1	63	13	137
2019	SG-05	25	32	30	7	5	2	58	12	44
2019	SG-06	4	58	29	0	8	0	63	8	24
2018	SG	30	34	21	8	5	2	66	13	262
2018	SG-03	59	12	6	0	0	24	92	0	17
2018	SG-04	30	35	19	9	5	1	66	15	170
2018	SG-05	20	32	34	10	5	0	51	15	41
2018	SG-06	16	52	28	4	0	0	68	4	25
2017	SG	28	35	20	8	5	4	65	14	285
2017	SG-04	32	32	17	9	5	5	68	14	205
2017	SG-05	18	46	21	5	8	3	66	13	39
2017	SG-06	7	41	41	3	7	0	48	10	29

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	53	30	10	4	2	1	0	84	7	247
2019	SG-03	65	20	5	5	0	5	0	89	5	20
2019	SG-04	55	28	9	4	3	1	0	84	7	137
2019	SG-05	48	36	5	5	5	0	2	86	9	44
2019	SG-06	33	38	25	4	0	0	0	71	4	24
2018	SG	52	27	11	5	3	0	2	81	8	262
2018	SG-03	76	0	6	0	0	0	18	93	0	17
2018	SG-04	53	27	11	5	2	0	1	81	8	169
2018	SG-05	46	29	10	7	5	2	0	78	13	41
2018	SG-06	32	48	16	4	0	0	0	80	4	25
2017	SG	50	28	12	3	4	0	4	81	7	284
2017	SG-04	52	27	9	2	4	0	5	84	7	204
2017	SG-05	46	26	18	5	3	0	3	74	8	39
2017	SG-06	34	34	21	3	7	0	0	69	10	29

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	42	28	14	6	10	1	70	15	249
2019	SG-03	60	25	5	5	0	5	89	5	20
2019	SG-04	39	24	18	7	11	1	64	18	138
2019	SG-05	47	29	4	4	16	0	76	20	45
2019	SG-06	21	54	17	4	4	0	75	8	24

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	37	29	19	7	6	0	0	67	14	248
2019	SG-03	60	20	5	10	0	5	0	84	11	20
2019	SG-04	37	31	20	5	6	0	1	68	11	137
2019	SG-05	33	33	16	7	11	0	0	67	18	45
2019	SG-06	21	29	25	21	4	0	0	50	25	24
2018	SG	30	29	23	11	5	0	2	60	16	263
2018	SG-03	35	35	12	0	0	0	18	86	0	17
2018	SG-04	31	29	23	12	4	0	1	61	16	170
2018	SG-05	32	34	15	10	7	2	0	68	18	41
2018	SG-06	20	16	48	12	4	0	0	36	16	25
2017	SG	31	33	16	11	5	1	3	67	16	284
2017	SG-04	30	37	14	9	4	0	4	71	14	204
2017	SG-05	44	23	18	8	5	3	0	68	13	39
2017	SG-06	14	28	28	24	7	0	0	41	31	29

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	59	23	9	4	3	0	3	85	7	247
2019	SG-03	60	20	5	10	5	0	0	80	15	20
2019	SG-04	63	21	9	1	1	0	4	87	3	137
2019	SG-05	50	30	5	7	5	0	5	83	12	44
2019	SG-06	58	33	0	4	4	0	0	92	8	24
2018	SG	63	22	8	3	2	1	2	87	5	260
2018	SG-03	60	20	7	7	0	0	7	86	7	15
2018	SG-04	68	18	8	2	1	1	2	88	3	170
2018	SG-05	58	25	5	8	3	3	0	85	10	40
2018	SG-06	44	40	16	0	0	0	0	84	0	25
2017	SG	62	21	9	3	1	0	3	87	4	285
2017	SG-04	64	21	8	1	1	0	4	89	3	205
2017	SG-05	55	25	13	8	0	0	0	80	8	40
2017	SG-06	55	28	14	3	0	0	0	83	3	29

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	76	8	3	2	0	1	9	94	3	249
2019	SG-03	85	10	0	0	0	0	5	100	0	20
2019	SG-04	75	9	1	2	0	2	10	96	2	138
2019	SG-05	71	4	4	4	2	0	13	87	8	45
2019	SG-06	88	4	0	0	0	0	8	100	0	24
2018	SG	74	13	5	1	2	2	5	93	2	263
2018	SG-03	71	12	0	6	0	0	12	93	7	17
2018	SG-04	73	12	6	0	1	2	5	92	1	170
2018	SG-05	73	12	2	2	5	0	5	90	8	41
2018	SG-06	80	20	0	0	0	0	0	100	0	25

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	79	8	4	2	2	2	3	92	4	248
2019	SG-03	80	5	0	5	0	5	5	94	6	20
2019	SG-04	82	6	3	1	2	1	4	94	3	137
2019	SG-05	69	11	11	2	7	0	0	80	9	45
2019	SG-06	83	8	0	4	0	0	4	96	4	24
2018	SG	81	8	3	1	2	1	3	94	3	261
2018	SG-03	81	6	0	0	0	0	13	100	0	16
2018	SG-04	84	6	3	1	2	2	2	94	3	170
2018	SG-05	70	13	5	0	5	0	8	89	5	40
2018	SG-06	76	20	0	0	4	0	0	96	4	25
2017	SG	79	8	3	4	1	1	3	91	5	286
2017	SG-04	80	6	3	3	1	1	4	92	4	205
2017	SG-05	73	10	5	10	0	0	3	85	10	40
2017	SG-06	76	17	3	3	0	0	0	93	3	29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	71	16	6	2	0	2	3	91	2	247
2019	SG-03	70	10	5	5	0	5	5	89	6	20
2019	SG-04	79	13	3	1	0	1	4	96	1	136
2019	SG-05	60	18	13	4	2	0	2	80	7	45
2019	SG-06	46	42	13	0	0	0	0	88	0	24
2018	SG	73	17	6	1	0	0	2	92	2	263
2018	SG-03	76	12	6	0	0	0	6	94	0	17
2018	SG-04	80	14	4	1	0	0	1	95	1	171
2018	SG-05	63	20	10	2	2	0	2	85	5	41
2018	SG-06	38	46	17	0	0	0	0	83	0	24
2017	SG	76	16	3	1	0	1	3	96	1	286
2017	SG-04	80	12	3	0	0	1	3	96	1	205
2017	SG-05	68	20	5	3	0	0	5	92	3	40
2017	SG-06	62	34	0	0	0	0	3	100	0	29

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	68	15	5	5	2	2	2	87	8	246
2019	SG-03	80	5	0	5	0	5	5	94	6	20
2019	SG-04	65	17	6	5	2	2	2	86	8	135
2019	SG-05	67	18	7	7	2	0	0	84	9	45
2019	SG-06	67	21	4	8	0	0	0	88	8	24
2018	SG	72	14	6	2	4	0	2	88	6	263
2018	SG-03	88	6	0	0	0	0	6	100	0	17
2018	SG-04	73	15	5	2	4	0	1	89	5	170
2018	SG-05	64	10	12	2	10	0	2	76	12	42
2018	SG-06	63	21	8	8	0	0	0	83	8	24
2017	SG	70	14	6	6	2	1	2	87	8	285
2017	SG-04	71	13	6	4	2	1	2	87	7	204
2017	SG-05	65	15	3	15	0	0	3	82	15	40
2017	SG-06	72	17	7	3	0	0	0	90	3	29

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	57	7	4	1	0	1	30	93	2	248
2019	SG-03	75	0	0	0	0	5	20	100	0	20
2019	SG-04	61	2	1	0	0	1	35	98	0	138
2019	SG-05	64	2	0	0	0	0	33	100	0	45
2019	SG-06	25	50	17	8	0	0	0	75	8	24
2018	SG	55	10	3	1	0	0	31	94	2	259
2018	SG-03	81	0	0	0	0	0	19	100	0	16
2018	SG-04	56	6	0	0	0	1	38	100	0	168
2018	SG-05	63	7	0	0	0	0	29	100	0	41
2018	SG-06	13	50	25	8	4	0	0	63	13	24
2017	SG	53	4	3	1	0	1	38	92	2	286
2017	SG-04	57	1	0	0	0	1	41	99	0	205
2017	SG-05	53	3	0	0	0	0	45	100	0	40
2017	SG-06	34	21	31	10	0	0	3	57	11	29

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	73	14	3	1	1	1	7	94	2	246
2019	SG-03	68	16	0	0	0	5	11	100	0	19
2019	SG-04	73	12	4	2	0	1	8	93	2	137
2019	SG-05	80	9	2	0	5	0	5	93	5	44
2019	SG-06	63	38	0	0	0	0	0	100	0	24
2018	SG	69	20	4	2	0	0	5	94	2	261
2018	SG-03	82	6	6	0	0	0	6	94	0	17
2018	SG-04	72	15	5	1	0	0	6	93	1	170
2018	SG-05	76	19	0	2	0	0	2	98	2	42
2018	SG-06	41	55	0	5	0	0	0	95	5	22
2017	SG	67	22	4	0	0	1	7	96	0	283
2017	SG-04	68	20	3	0	0	1	7	96	1	203
2017	SG-05	65	25	3	0	0	0	8	97	0	40
2017	SG-06	61	25	7	0	0	0	7	92	0	28

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	82	11	3	0	1	0	3	96	1	245
2019	SG-03	79	5	16	0	0	0	0	84	0	19
2019	SG-04	82	13	3	0	1	0	2	96	1	136
2019	SG-05	82	9	0	0	0	0	9	100	0	44
2019	SG-06	88	13	0	0	0	0	0	100	0	24
2018	SG	75	19	2	0	1	1	2	97	1	264
2018	SG-03	82	12	0	0	0	0	6	100	0	17
2018	SG-04	74	19	2	0	1	2	1	96	1	171
2018	SG-05	74	24	0	0	0	0	2	100	0	42
2018	SG-06	83	13	4	0	0	0	0	96	0	24
2017	SG	68	19	5	2	1	1	4	92	3	286
2017	SG-04	64	20	5	2	1	1	6	91	4	205
2017	SG-05	78	13	10	0	0	0	0	90	0	40
2017	SG-06	79	17	3	0	0	0	0	97	0	29

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	60	21	12	2	1	0	4	84	4	247
2019	SG-03	60	25	10	5	0	0	0	85	5	20
2019	SG-04	60	21	13	1	1	0	4	85	2	136
2019	SG-05	60	18	9	7	2	0	4	81	9	45
2019	SG-06	58	25	8	4	0	0	4	87	4	24
2018	SG	55	26	15	1	2	0	1	82	3	263
2018	SG-03	29	35	35	0	0	0	0	65	0	17
2018	SG-04	56	26	12	1	2	0	2	84	4	170
2018	SG-05	60	24	14	2	0	0	0	83	2	42
2018	SG-06	54	29	17	0	0	0	0	83	0	24
2017	SG	55	27	11	2	1	1	3	85	3	286
2017	SG-04	52	29	12	1	1	1	4	86	2	205
2017	SG-05	58	28	5	3	5	0	3	87	8	40
2017	SG-06	69	14	14	3	0	0	0	83	3	29

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	23	38	25	10	4	61	13	248
2019	SG-03	40	50	10	0	0	90	0	20
2019	SG-04	26	33	27	9	5	59	14	138
2019	SG-05	16	48	23	9	5	64	14	44
2019	SG-06	4	38	38	21	0	42	21	24
2018	SG	20	33	32	12	3	53	15	266
2018	SG-03	29	53	18	0	0	82	0	17
2018	SG-04	19	33	33	11	3	52	15	172
2018	SG-05	19	26	33	14	7	45	21	42
2018	SG-06	8	36	44	12	0	44	12	25
2017	SG	18	36	31	12	4	53	16	284
2017	SG-04	17	39	28	12	4	57	16	203
2017	SG-05	15	35	38	10	3	50	13	40
2017	SG-06	17	17	48	17	0	34	17	29

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	7	11	34	32	16	0	0	49	18	244
2019	SG-03	0	0	32	37	32	0	0	68	0	19
2019	SG-04	8	10	30	31	20	1	0	51	19	135
2019	SG-05	7	13	33	36	11	0	0	47	20	45
2019	SG-06	9	22	43	26	0	0	0	26	30	23
2018	SG	4	15	35	31	16	0	0	46	19	262
2018	SG-03	0	6	41	29	24	0	0	53	6	17
2018	SG-04	4	15	33	32	16	0	0	48	19	169
2018	SG-05	7	19	29	33	12	0	0	45	26	42
2018	SG-06	0	13	58	17	13	0	0	29	13	24
2017	SG	3	13	38	30	14	0	1	45	17	286
2017	SG-04	3	13	37	31	16	0	1	47	16	205
2017	SG-05	5	10	40	35	10	0	0	45	15	40
2017	SG-06	0	24	48	21	7	0	0	28	24	29

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	35	40	14	4	3	3	78	8	249
2019	SG-03	40	25	20	5	0	10	72	6	20
2019	SG-04	36	38	16	6	2	2	76	8	138
2019	SG-05	36	40	9	0	9	7	81	10	45
2019	SG-06	29	50	13	4	4	0	79	8	24
2018	SG	34	36	16	6	3	4	73	10	264
2018	SG-03	47	18	18	0	0	18	79	0	17
2018	SG-04	32	36	16	8	4	4	71	12	170
2018	SG-05	31	33	21	7	5	2	66	12	42
2018	SG-06	40	48	8	4	0	0	88	4	25
2017	SG	21	44	18	8	6	4	68	14	286
2017	SG-04	20	43	17	9	6	5	67	15	205
2017	SG-05	23	43	20	3	10	3	67	13	40
2017	SG-06	21	52	17	10	0	0	72	10	29

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	30	35	18	8	7	2	0	67	15	249
2019	SG-03	35	35	15	5	5	5	0	74	11	20
2019	SG-04	34	33	15	9	5	2	1	69	15	138
2019	SG-05	24	29	22	7	16	2	0	55	23	45
2019	SG-06	21	42	29	4	4	0	0	63	8	24
2018	SG	30	35	17	9	6	3	0	67	16	265
2018	SG-03	41	35	6	0	6	12	0	87	7	17
2018	SG-04	30	31	19	11	5	4	0	64	17	171
2018	SG-05	29	33	19	2	14	2	0	63	17	42
2018	SG-06	16	52	12	20	0	0	0	68	20	25
2017	SG	22	42	17	12	5	2	0	65	17	285
2017	SG-04	24	41	16	10	5	3	0	68	16	205
2017	SG-05	18	48	23	8	5	0	0	65	13	40
2017	SG-06	11	39	11	36	4	0	0	50	39	28

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	9	91	247
2019	SG-03	5	95	20
2019	SG-04	10	90	136
2019	SG-05	18	82	45
2019	SG-06	0	100	24
2017	SG	12	88	286
2017	SG-04	12	88	205
2014	SG	10	90	296
2014	SG-04	12	88	211

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	68	32	22
2019	SG-04	62	38	13
2017	SG	76	24	33
2017	SG-04	80	20	25
2014	SG	97	3	29
2014	SG-04	100	0	25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	60	27	13	0	0	87	0	15
2017	SG	48	28	8	16	0	76	16	25
2017	SG-04	50	30	0	20	0	80	20	20
2014	SG	54	29	7	7	4	82	11	28
2014	SG-04	56	28	8	8	0	84	8	25

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	31	40	15	8	4	2	0	31	69	248
2019	SG-03	25	35	20	10	10	0	0	25	75	20
2019	SG-04	36	40	12	6	3	4	0	37	63	137
2019	SG-05	20	47	16	13	4	0	0	20	80	45
2019	SG-06	29	29	21	13	8	0	0	29	71	24
2018	SG	38	33	14	7	5	3	0	40	60	266
2018	SG-03	47	24	12	6	12	0	0	47	53	17
2018	SG-04	42	32	11	6	4	4	1	44	56	173
2018	SG-05	20	41	24	12	2	0	0	20	80	41
2018	SG-06	32	36	16	4	12	0	0	32	68	25
2017	SG	27	30	17	9	8	8	0	30	70	286
2017	SG-04	31	29	16	8	8	9	0	34	66	205
2017	SG-05	15	33	25	15	3	10	0	17	83	40
2017	SG-06	14	34	21	14	14	3	0	14	86	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	25	75	166
2019	SG-03	53	47	15
2019	SG-04	14	86	83
2019	SG-05	36	64	36
2019	SG-06	24	76	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SG	60	40	160
2019	SG-03	60	40	15
2019	SG-04	67	33	79
2019	SG-05	60	40	35
2019	SG-06	41	59	17
2018	SG	54	46	156
2018	SG-04	58	42	92
2018	SG-05	42	58	33
2018	SG-06	53	47	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	17	22	15	17	14	5	10	46	36	163
2019	SG-03	27	40	13	13	7	0	0	67	20	15
2019	SG-04	18	21	12	18	10	6	15	49	35	82
2019	SG-05	14	17	22	8	22	8	8	37	37	36
2019	SG-06	12	29	12	35	12	0	0	41	47	17
2018	SG	17	21	20	13	21	3	6	42	37	155
2018	SG-04	15	23	22	8	22	2	8	43	33	91
2018	SG-05	27	15	12	21	15	3	6	47	40	33
2018	SG-06	0	29	29	24	12	6	0	31	38	17
2017	SG	15	21	17	10	24	3	10	41	40	184
2017	SG-04	17	25	14	10	21	2	10	48	36	124
2017	SG-05	13	17	23	7	27	3	10	35	38	30
2017	SG-06	8	8	21	13	38	4	8	19	57	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	10	12	15	13	29	5	15	28	53	163
2019	SG-03	13	20	33	0	33	0	0	33	33	15
2019	SG-04	13	12	13	12	22	6	21	35	47	82
2019	SG-05	6	11	14	14	33	8	14	21	61	36
2019	SG-06	6	12	6	29	47	0	0	18	76	17
2018	SG	8	11	13	17	41	5	4	21	64	156
2018	SG-04	9	13	13	16	38	5	5	24	61	92
2018	SG-05	9	9	15	18	39	6	3	20	63	33
2018	SG-06	0	12	18	18	47	6	0	13	69	17
2017	SG	3	9	13	14	43	4	14	15	70	184
2017	SG-04	5	10	12	17	37	5	15	18	67	124
2017	SG-05	0	13	10	13	47	3	13	16	72	30
2017	SG-06	0	0	17	4	63	4	13	0	80	24

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SG	45	16	13	6	6	2	12	71	14	245
2019	SG-03	50	25	15	5	5	0	0	75	10	20
2019	SG-04	45	14	14	5	2	3	17	74	9	137
2019	SG-05	45	11	16	11	11	0	5	60	24	44
2019	SG-06	46	25	8	8	4	0	8	77	14	24
2018	SG	46	15	10	9	6	1	12	71	17	267
2018	SG-03	29	18	18	12	0	0	24	62	15	17
2018	SG-04	49	15	8	8	5	1	13	75	16	173
2018	SG-05	45	10	21	10	10	0	5	58	20	42
2018	SG-06	44	12	8	16	4	0	16	67	24	25

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - SG

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment