2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 43 2 9 2 0 0 86 11 162
2019 IS-02 58 33 0 0 8 0 0 92 8 12
2019 IS-03 38 41 6 13 3 0 0 78 16 32
2019 IS-04 53 31 2 14 0 0 0 84 14 49
2019 IS-05 40 51 3 6 0 0 0 91 6 35
2019 IS-06 39 50 0 7 4 0 0 89 11 28
2017 IS 33 47 5 11 3 0 0 81 15 124
2017 IS-02 28 36 7 22 7 0 0 64 29 14
2017 IS-03 26 60 3 10 0 0 0 87 10 30
2017 IS-04 42 40 3 12 3 0 0 83 15 35
2017 IS-05 40 48 0 4 8 0 0 88 12 25
2017 IS-06 22 48 18 12 0 0 0 70 12 17
2014 IS 40 48 5 6 1 0 0 89 7 132
2014 IS-02 21 79 0 0 0 0 0 100 0 14
2014 IS-03 42 58 0 0 0 0 0 100 0 19
2014 IS-04 41 46 2 9 2 0 0 87 11 46
2014 IS-05 42 45 6 6 0 0 0 87 6 31
2014 IS-06 47 32 11 11 0 0 0 79 11 19
2011 IS 46 42 4 7 1 0 0 88 8 137
2011 IS-03 47 47 3 3 0 0 0 94 3 32
2011 IS-04 40 40 4 13 2 0 0 81 15 47
2011 IS-05 59 37 0 4 0 0 0 96 4 27
2011 IS-06 39 39 11 11 0 0 0 78 11 18
2008 IS 43 44 5 6 2 0 0 87 8 125
2008 IS-02 38 38 8 8 8 0 0 77 15 13
2008 IS-03 54 43 4 0 0 0 0 96 0 28
2008 IS-04 45 40 5 8 3 0 0 85 10 40
2008 IS-05 47 53 0 0 0 0 0 100 0 17
2008 IS-06 36 45 9 9 0 0 0 82 9 22

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 65 20 2 9 2 0 1 86 11 162
2019 IS-02 58 33 0 8 0 0 0 92 8 12
2019 IS-03 63 16 6 13 0 0 3 81 13 32
2019 IS-04 59 24 2 8 4 0 2 85 13 49
2019 IS-05 74 9 3 11 3 0 0 83 14 35
2019 IS-06 68 25 0 4 4 0 0 93 7 28
2017 IS 65 19 5 6 4 0 0 85 10 124
2017 IS-02 64 22 7 0 7 0 0 86 7 14
2017 IS-03 60 30 3 7 0 0 0 90 7 30
2017 IS-04 72 14 3 9 3 0 0 85 12 35
2017 IS-05 56 20 8 11 4 0 0 76 15 25
2017 IS-06 82 6 6 0 6 0 0 88 6 17
2014 IS 64 20 6 8 2 0 1 84 10 132
2014 IS-02 64 21 7 7 0 0 0 86 7 14
2014 IS-03 63 32 0 0 5 0 0 95 5 19
2014 IS-04 54 24 7 11 2 0 2 80 13 46
2014 IS-05 68 10 6 13 3 0 0 77 16 31
2014 IS-06 84 11 5 0 0 0 0 95 0 19
2011 IS 61 20 7 10 2 0 0 81 12 137
2011 IS-03 56 28 6 6 3 0 0 84 9 32
2011 IS-04 62 23 6 6 2 0 0 85 9 47
2011 IS-05 63 15 7 11 4 0 0 78 15 27
2011 IS-06 56 11 11 22 0 0 0 67 22 18
2008 IS 53 22 10 14 1 0 0 75 15 125
2008 IS-02 54 15 15 15 0 0 0 69 15 13
2008 IS-03 43 32 4 21 0 0 0 75 21 28
2008 IS-04 65 20 5 10 0 0 0 85 10 40
2008 IS-05 53 24 12 12 0 0 0 76 12 17
2008 IS-06 50 18 14 14 5 0 0 68 18 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 33 7 15 7 0 0 71 22 162
2019 IS-02 33 25 17 25 0 0 0 58 25 12
2019 IS-03 34 41 6 13 6 0 0 75 19 32
2019 IS-04 51 29 6 14 0 0 0 80 14 49
2019 IS-05 43 26 9 11 11 0 0 69 23 35
2019 IS-06 18 39 7 18 18 0 0 57 36 28
2017 IS 42 35 5 11 7 0 0 77 19 124
2017 IS-02 42 22 7 14 14 0 0 64 29 14
2017 IS-03 40 37 3 16 3 0 0 77 20 30
2017 IS-04 39 38 9 3 12 0 0 77 15 35
2017 IS-05 40 44 4 8 4 0 0 84 12 25
2017 IS-06 52 24 0 24 0 0 0 76 24 17
2014 IS 58 32 4 4 3 0 0 89 7 132
2014 IS-02 64 36 0 0 0 0 0 100 0 14
2014 IS-03 53 26 16 5 0 0 0 79 5 19
2014 IS-04 57 35 4 0 4 0 0 91 4 46
2014 IS-05 65 26 0 6 3 0 0 90 10 31
2014 IS-06 53 32 0 11 5 0 0 84 16 19
2011 IS 55 30 5 7 3 0 1 85 10 137
2011 IS-03 44 44 3 3 6 0 0 88 9 32
2011 IS-04 53 32 2 9 2 0 2 87 11 47
2011 IS-05 56 26 15 0 4 0 0 81 4 27
2011 IS-06 72 11 0 17 0 0 0 83 17 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 36 15 10 4 0 1 70 14 162
2019 IS-02 25 33 25 8 8 0 0 58 17 12
2019 IS-03 47 19 16 16 0 0 3 68 16 32
2019 IS-04 37 41 10 10 2 0 0 78 12 49
2019 IS-05 29 29 26 11 3 0 3 59 15 35
2019 IS-06 25 50 11 7 7 0 0 75 14 28
2018 IS 26 40 17 11 3 1 1 68 15 145
2018 IS-03 36 24 24 16 0 0 0 60 16 25
2018 IS-04 33 42 11 7 7 0 0 76 13 45
2018 IS-05 17 47 13 13 7 3 0 66 21 30
2018 IS-06 19 46 23 12 0 0 0 65 12 26
2017 IS 31 40 11 13 5 0 0 71 18 124
2017 IS-02 35 36 22 0 7 0 0 71 7 14
2017 IS-03 37 36 4 20 3 0 0 73 23 30
2017 IS-04 37 38 17 6 3 0 0 74 9 35
2017 IS-05 20 36 12 24 8 0 0 56 32 25
2017 IS-06 22 54 6 12 6 0 0 76 18 17
2014 IS 42 39 11 5 2 0 1 82 7 132
2014 IS-02 50 29 7 0 7 0 7 85 8 14
2014 IS-03 42 42 16 0 0 0 0 84 0 19
2014 IS-04 35 48 11 7 0 0 0 83 7 46
2014 IS-05 48 32 10 6 3 0 0 81 10 31
2014 IS-06 47 37 5 11 0 0 0 84 11 19
2011 IS 31 38 14 8 7 1 2 70 15 136
2011 IS-03 52 26 13 3 3 3 0 80 7 31
2011 IS-04 21 51 11 9 4 0 4 76 13 47
2011 IS-05 37 26 19 11 7 0 0 63 19 27
2011 IS-06 6 39 17 11 22 0 6 47 35 18
2008 IS 36 36 19 3 3 1 2 74 7 125
2008 IS-02 31 54 8 0 0 0 8 92 0 13
2008 IS-03 54 25 18 0 4 0 0 79 4 28
2008 IS-04 43 38 15 3 3 0 0 80 5 40
2008 IS-05 18 41 24 6 6 6 0 63 13 17
2008 IS-06 18 41 32 5 0 0 5 62 5 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 32 9 4 4 0 0 84 7 161
2019 IS-02 42 33 17 8 0 0 0 75 8 12
2019 IS-03 45 32 16 0 6 0 0 77 6 31
2019 IS-04 67 20 4 0 8 0 0 88 8 49
2019 IS-05 46 43 9 3 0 0 0 89 3 35
2019 IS-06 46 36 7 11 0 0 0 82 11 28
2017 IS 44 34 13 7 1 1 1 79 8 123
2017 IS-02 42 36 14 7 0 0 0 78 7 14
2017 IS-03 45 31 17 8 0 0 0 75 8 29
2017 IS-04 48 29 15 3 3 0 3 79 6 35
2017 IS-05 36 44 12 4 0 4 0 83 4 25
2017 IS-06 46 36 6 12 0 0 0 82 12 17
2014 IS 55 35 4 5 0 0 2 91 5 132
2014 IS-02 43 50 0 0 0 0 7 100 0 14
2014 IS-03 42 37 11 5 0 0 5 83 6 19
2014 IS-04 59 35 2 4 0 0 0 93 4 46
2014 IS-05 55 32 6 3 0 0 3 90 3 31
2014 IS-06 74 26 0 0 0 0 0 100 0 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 31 8 13 4 1 1 74 18 160
2019 IS-02 45 27 0 9 18 0 0 73 27 11
2019 IS-03 56 25 9 3 3 0 3 84 6 32
2019 IS-04 46 35 4 8 4 0 2 83 13 48
2019 IS-05 31 31 17 14 6 0 0 63 20 35
2019 IS-06 29 36 7 25 0 4 0 67 26 28
2018 IS 40 35 9 8 7 1 1 75 15 144
2018 IS-03 68 20 0 8 4 0 0 88 12 25
2018 IS-04 49 27 16 9 0 0 0 76 9 45
2018 IS-05 27 37 10 7 17 3 0 66 24 30
2018 IS-06 12 56 12 12 8 0 0 68 20 25
2017 IS 27 39 12 15 6 0 1 66 21 124
2017 IS-02 14 58 22 0 0 0 7 77 0 14
2017 IS-03 33 43 10 11 3 0 0 76 14 30
2017 IS-04 34 35 8 15 9 0 0 69 23 35
2017 IS-05 24 36 8 24 8 0 0 60 32 25
2017 IS-06 16 36 18 24 6 0 0 52 30 17
2014 IS 47 28 10 11 5 0 0 75 15 132
2014 IS-02 43 29 14 7 7 0 0 71 14 14
2014 IS-03 58 37 0 5 0 0 0 95 5 19
2014 IS-04 52 22 9 11 7 0 0 74 17 46
2014 IS-05 48 26 16 6 3 0 0 74 10 31
2014 IS-06 32 32 5 26 5 0 0 63 32 19
2011 IS 40 36 9 12 2 0 1 77 14 137
2011 IS-03 53 31 9 6 0 0 0 84 6 32
2011 IS-04 36 47 6 6 2 0 2 85 9 47
2011 IS-05 37 33 11 19 0 0 0 70 19 27
2011 IS-06 22 33 11 22 6 0 6 59 29 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 32 15 13 1 0 0 71 14 161
2019 IS-02 50 17 25 8 0 0 0 67 8 12
2019 IS-03 39 32 13 16 0 0 0 71 16 31
2019 IS-04 45 31 12 10 2 0 0 76 12 49
2019 IS-05 34 31 17 14 3 0 0 66 17 35
2019 IS-06 32 39 18 11 0 0 0 71 11 28
2018 IS 24 49 9 10 8 0 0 73 18 145
2018 IS-03 24 64 0 8 4 0 0 88 12 25
2018 IS-04 27 49 9 13 2 0 0 76 16 45
2018 IS-05 20 37 20 13 10 0 0 57 23 30
2018 IS-06 19 54 4 8 15 0 0 73 23 26
2017 IS 34 37 12 12 4 0 0 72 16 124
2017 IS-02 35 22 22 14 7 0 0 57 22 14
2017 IS-03 40 33 14 13 0 0 0 73 13 30
2017 IS-04 31 49 14 3 3 0 0 80 6 35
2017 IS-05 24 52 8 8 7 0 0 76 15 25
2017 IS-06 46 18 0 30 6 0 0 64 36 17
2014 IS 36 38 9 13 4 0 0 74 17 132
2014 IS-02 36 36 14 14 0 0 0 71 14 14
2014 IS-03 16 63 5 11 5 0 0 79 16 19
2014 IS-04 39 30 9 20 2 0 0 70 22 46
2014 IS-05 45 32 6 6 10 0 0 77 16 31
2014 IS-06 42 37 16 5 0 0 0 79 5 19
2011 IS 31 41 12 9 7 0 0 72 16 137
2011 IS-03 34 38 6 16 6 0 0 72 22 32
2011 IS-04 28 40 17 11 4 0 0 68 15 47
2011 IS-05 37 37 11 4 11 0 0 74 15 27
2011 IS-06 22 56 6 6 11 0 0 78 17 18
2008 IS 23 47 18 5 7 0 0 70 12 125
2008 IS-02 8 62 15 8 8 0 0 69 15 13
2008 IS-03 36 32 18 7 7 0 0 68 14 28
2008 IS-04 23 55 15 8 0 0 0 78 8 40
2008 IS-05 24 41 24 0 12 0 0 65 12 17
2008 IS-06 18 55 14 0 14 0 0 73 14 22

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 40 15 10 1 1 0 73 11 162
2019 IS-02 42 25 17 8 8 0 0 67 17 12
2019 IS-03 41 31 13 16 0 0 0 72 16 32
2019 IS-04 37 41 16 6 0 0 0 78 6 49
2019 IS-05 26 34 26 14 0 0 0 60 14 35
2019 IS-06 29 57 7 0 4 4 0 89 4 28
2018 IS 32 33 18 9 8 1 0 65 17 145
2018 IS-03 40 36 4 12 8 0 0 76 20 25
2018 IS-04 42 29 27 2 0 0 0 71 2 45
2018 IS-05 30 30 13 7 17 3 0 62 24 30
2018 IS-06 8 42 19 19 12 0 0 50 31 26
2017 IS 25 36 18 15 5 1 0 62 20 124
2017 IS-02 21 36 14 14 7 7 0 61 23 14
2017 IS-03 30 43 16 11 0 0 0 73 11 30
2017 IS-04 28 43 17 6 6 0 0 71 12 35
2017 IS-05 12 32 16 28 12 0 0 44 40 25
2017 IS-06 34 24 24 18 0 0 0 58 18 17
2014 IS 28 36 17 13 6 0 0 64 19 132
2014 IS-02 57 14 14 0 14 0 0 71 14 14
2014 IS-03 26 42 16 11 5 0 0 68 16 19
2014 IS-04 20 41 17 17 4 0 0 61 22 46
2014 IS-05 26 35 16 16 6 0 0 61 23 31
2014 IS-06 37 32 26 5 0 0 0 68 5 19
2011 IS 23 45 14 11 7 0 1 68 18 137
2011 IS-03 34 41 6 16 3 0 0 75 19 32
2011 IS-04 11 60 15 9 6 0 0 70 15 47
2011 IS-05 26 37 22 7 7 0 0 63 15 27
2011 IS-06 33 22 17 11 11 0 6 59 24 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 38 12 15 5 0 0 68 20 161
2019 IS-02 42 17 0 25 17 0 0 58 42 12
2019 IS-03 50 22 6 16 6 0 0 72 22 32
2019 IS-04 29 47 8 12 4 0 0 76 16 49
2019 IS-05 17 46 23 14 0 0 0 63 14 35
2019 IS-06 21 43 18 14 4 0 0 64 18 28
2018 IS 25 35 16 12 11 1 0 60 24 145
2018 IS-03 36 24 12 8 20 0 0 60 28 25
2018 IS-04 31 44 11 7 7 0 0 76 13 45
2018 IS-05 20 30 17 13 17 3 0 52 31 30
2018 IS-06 15 31 27 23 4 0 0 46 27 26
2017 IS 23 36 15 20 6 0 1 60 26 124
2017 IS-02 21 29 29 14 0 0 7 53 16 14
2017 IS-03 26 36 17 17 3 0 0 63 20 30
2017 IS-04 28 37 12 15 9 0 0 65 23 35
2017 IS-05 12 32 16 36 4 0 0 44 40 25
2017 IS-06 22 48 0 18 12 0 0 70 30 17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 41 8 6 4 0 0 83 9 162
2019 IS-02 33 33 17 17 0 0 0 67 17 12
2019 IS-03 41 38 13 0 9 0 0 78 9 32
2019 IS-04 43 45 4 6 2 0 0 88 8 49
2019 IS-05 46 37 11 6 0 0 0 83 6 35
2019 IS-06 39 50 4 4 4 0 0 89 7 28
2018 IS 37 40 11 9 3 0 0 76 13 144
2018 IS-03 40 32 16 4 8 0 0 72 12 25
2018 IS-04 38 36 16 11 0 0 0 73 11 45
2018 IS-05 31 45 10 10 3 0 0 76 14 29
2018 IS-06 35 46 4 8 8 0 0 81 15 26
2017 IS 30 43 14 7 5 0 0 74 12 124
2017 IS-02 28 43 7 7 14 0 0 71 22 14
2017 IS-03 26 49 15 10 0 0 0 76 10 30
2017 IS-04 34 34 15 6 12 0 0 68 17 35
2017 IS-05 28 44 20 8 0 0 0 72 8 25
2017 IS-06 40 48 6 6 0 0 0 88 6 17
2014 IS 40 43 10 5 2 0 0 83 7 132
2014 IS-02 50 43 0 0 7 0 0 93 7 14
2014 IS-03 26 58 11 5 0 0 0 84 5 19
2014 IS-04 41 39 17 2 0 0 0 80 2 46
2014 IS-05 29 48 6 13 3 0 0 77 16 31
2014 IS-06 58 32 5 5 0 0 0 89 5 19
2011 IS 47 35 8 5 4 0 0 82 9 137
2011 IS-03 50 25 13 9 3 0 0 75 13 32
2011 IS-04 34 51 9 2 4 0 0 85 6 47
2011 IS-05 48 33 7 7 4 0 0 81 11 27
2011 IS-06 61 22 6 0 11 0 0 83 11 18
2008 IS 33 39 15 6 6 1 0 73 12 125
2008 IS-02 23 46 23 8 0 0 0 69 8 13
2008 IS-03 43 25 18 4 7 4 0 70 11 28
2008 IS-04 33 45 18 3 3 0 0 78 5 40
2008 IS-05 24 47 18 6 6 0 0 71 12 17
2008 IS-06 36 36 5 9 14 0 0 73 23 22

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 37 35 11 10 7 0 0 72 17 162
2019 IS-02 33 25 17 25 0 0 0 58 25 12
2019 IS-03 44 25 6 19 6 0 0 69 25 32
2019 IS-04 41 41 10 4 4 0 0 82 8 49
2019 IS-05 31 34 17 9 9 0 0 66 17 35
2019 IS-06 32 43 11 7 7 0 0 75 14 28
2018 IS 30 39 10 10 10 1 0 69 21 145
2018 IS-03 28 52 4 4 12 0 0 80 16 25
2018 IS-04 36 44 9 7 4 0 0 80 11 45
2018 IS-05 30 30 13 7 17 3 0 62 24 30
2018 IS-06 27 31 12 19 12 0 0 58 31 26
2017 IS 29 35 14 16 6 0 0 64 22 124
2017 IS-02 28 36 7 22 7 0 0 64 29 14
2017 IS-03 33 27 20 20 0 0 0 60 20 30
2017 IS-04 34 43 9 6 9 0 0 77 15 35
2017 IS-05 12 40 20 20 8 0 0 52 28 25
2017 IS-06 40 30 6 18 6 0 0 70 24 17

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 34 14 4 3 0 0 79 7 161
2019 IS-02 50 25 17 0 8 0 0 75 8 12
2019 IS-03 47 28 13 6 6 0 0 75 13 32
2019 IS-04 53 27 16 2 2 0 0 80 4 49
2019 IS-05 40 40 14 3 3 0 0 80 6 35
2019 IS-06 41 41 11 7 0 0 0 81 7 27
2018 IS 36 43 11 5 6 0 0 78 10 143
2018 IS-03 32 48 8 8 4 0 0 80 12 25
2018 IS-04 40 44 12 5 0 0 0 84 5 43
2018 IS-05 33 40 10 3 13 0 0 73 17 30
2018 IS-06 38 38 8 8 8 0 0 77 15 26
2017 IS 41 40 11 6 2 0 0 81 8 122
2017 IS-02 50 22 14 7 7 0 0 71 14 14
2017 IS-03 48 38 11 3 0 0 0 86 3 29
2017 IS-04 43 40 12 3 3 0 0 83 6 35
2017 IS-05 29 50 13 8 0 0 0 80 8 24
2017 IS-06 40 42 6 6 6 0 0 82 12 17
2014 IS 55 27 12 5 2 0 0 82 6 132
2014 IS-02 57 21 21 0 0 0 0 79 0 14
2014 IS-03 47 42 5 5 0 0 0 89 5 19
2014 IS-04 63 22 11 2 2 0 0 85 4 46
2014 IS-05 48 23 16 10 3 0 0 71 13 31
2014 IS-06 58 32 5 5 0 0 0 89 5 19
2011 IS 47 36 7 7 4 0 0 83 10 136
2011 IS-03 44 34 3 13 6 0 0 78 19 32
2011 IS-04 41 48 4 4 2 0 0 89 7 46
2011 IS-05 41 33 15 7 4 0 0 74 11 27
2011 IS-06 61 28 6 0 6 0 0 89 6 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 35 15 15 4 0 0 65 19 162
2019 IS-02 25 8 33 8 25 0 0 33 33 12
2019 IS-03 41 22 16 19 3 0 0 63 22 32
2019 IS-04 27 45 14 12 2 0 0 71 14 49
2019 IS-05 31 34 20 11 3 0 0 66 14 35
2019 IS-06 29 50 7 14 0 0 0 79 14 28
2018 IS 31 30 18 11 9 1 0 62 20 145
2018 IS-03 28 32 16 12 12 0 0 60 24 25
2018 IS-04 33 36 11 11 9 0 0 69 20 45
2018 IS-05 37 23 17 10 10 3 0 62 21 30
2018 IS-06 31 27 23 12 8 0 0 58 19 26
2017 IS 30 34 15 12 7 0 0 65 20 123
2017 IS-02 21 22 22 14 22 0 0 42 36 14
2017 IS-03 33 41 16 6 3 0 0 74 10 30
2017 IS-04 30 32 12 17 9 0 0 62 26 35
2017 IS-05 34 29 12 17 8 0 0 63 25 24
2017 IS-06 34 42 18 6 0 0 0 76 6 17
2014 IS 26 45 9 14 5 0 0 71 20 132
2014 IS-02 21 50 7 7 14 0 0 71 21 14
2014 IS-03 37 32 11 11 11 0 0 68 21 19
2014 IS-04 20 48 9 20 4 0 0 67 24 46
2014 IS-05 23 52 6 16 3 0 0 74 19 31
2014 IS-06 42 42 11 5 0 0 0 84 5 19
2011 IS 30 36 13 14 6 0 1 67 20 137
2011 IS-03 34 38 13 9 6 0 0 72 16 32
2011 IS-04 13 43 19 17 6 0 2 57 24 47
2011 IS-05 41 26 11 15 7 0 0 67 22 27
2011 IS-06 39 39 0 17 6 0 0 78 22 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 31 15 10 5 0 0 70 15 162
2019 IS-02 42 17 17 25 0 0 0 58 25 12
2019 IS-03 53 22 9 9 6 0 0 75 16 32
2019 IS-04 33 37 20 8 2 0 0 69 10 49
2019 IS-05 29 34 20 11 6 0 0 63 17 35
2019 IS-06 43 36 7 7 7 0 0 79 14 28
2018 IS 32 33 15 11 8 1 0 65 20 143
2018 IS-03 42 29 17 4 8 0 0 71 13 24
2018 IS-04 34 34 16 7 9 0 0 68 16 44
2018 IS-05 30 23 17 17 10 3 0 55 28 30
2018 IS-06 23 38 15 12 12 0 0 62 23 26
2017 IS 34 36 13 12 5 0 0 70 17 123
2017 IS-02 35 36 14 14 0 0 0 71 14 14
2017 IS-03 40 37 10 10 3 0 0 77 13 30
2017 IS-04 33 29 14 17 6 0 0 62 23 35
2017 IS-05 29 41 17 4 8 0 0 71 13 24
2017 IS-06 28 36 12 18 6 0 0 64 24 17
2014 IS 33 33 15 15 4 0 0 66 19 131
2014 IS-02 54 15 15 0 15 0 0 69 15 13
2014 IS-03 37 26 16 16 5 0 0 63 21 19
2014 IS-04 28 39 17 15 0 0 0 67 15 46
2014 IS-05 26 29 16 23 6 0 0 55 29 31
2014 IS-06 42 37 11 11 0 0 0 79 11 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 38 12 13 2 1 0 72 16 162
2019 IS-02 33 25 8 17 8 8 0 64 27 12
2019 IS-03 34 38 16 9 3 0 0 72 13 32
2019 IS-04 43 39 6 12 0 0 0 82 12 49
2019 IS-05 29 34 20 14 3 0 0 63 17 35
2019 IS-06 29 43 14 14 0 0 0 71 14 28
2018 IS 30 34 13 15 8 1 0 64 23 145
2018 IS-03 36 32 8 16 8 0 0 68 24 25
2018 IS-04 33 31 16 16 4 0 0 64 20 45
2018 IS-05 27 30 17 10 13 3 0 59 24 30
2018 IS-06 23 35 12 23 8 0 0 58 31 26
2017 IS 29 36 18 13 4 0 0 65 17 123
2017 IS-02 42 22 14 14 7 0 0 64 22 14
2017 IS-03 26 38 16 20 0 0 0 64 20 30
2017 IS-04 30 38 20 9 3 0 0 68 12 35
2017 IS-05 21 33 21 17 8 0 0 54 25 24
2017 IS-06 28 42 18 6 6 0 0 70 12 17
2014 IS 38 35 17 7 3 0 0 73 10 132
2014 IS-02 36 36 14 0 14 0 0 71 14 14
2014 IS-03 32 47 11 11 0 0 0 79 11 19
2014 IS-04 39 35 17 7 2 0 0 74 9 46
2014 IS-05 35 35 19 6 3 0 0 71 10 31
2014 IS-06 53 11 26 11 0 0 0 63 11 19
2011 IS 39 39 10 8 4 0 0 78 12 137
2011 IS-03 47 31 13 6 3 0 0 78 9 32
2011 IS-04 32 51 6 6 4 0 0 83 11 47
2011 IS-05 33 37 19 11 0 0 0 70 11 27
2011 IS-06 50 22 6 11 11 0 0 72 22 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 33 15 6 1 0 0 78 7 162
2019 IS-02 42 33 17 8 0 0 0 75 8 12
2019 IS-03 44 34 9 9 3 0 0 78 13 32
2019 IS-04 61 22 8 8 0 0 0 84 8 49
2019 IS-05 31 37 29 0 3 0 0 69 3 35
2019 IS-06 43 36 14 7 0 0 0 79 7 28
2018 IS 31 42 12 8 7 0 0 73 14 145
2018 IS-03 32 48 8 4 8 0 0 80 12 25
2018 IS-04 38 36 16 9 2 0 0 73 11 45
2018 IS-05 27 37 17 7 13 0 0 63 20 30
2018 IS-06 23 50 4 15 8 0 0 73 23 26
2017 IS 39 34 13 11 3 0 0 72 15 123
2017 IS-02 42 36 14 7 0 0 0 78 7 14
2017 IS-03 43 27 20 10 0 0 0 70 10 30
2017 IS-04 43 31 15 9 3 0 0 74 12 35
2017 IS-05 21 55 4 13 8 0 0 75 20 24
2017 IS-06 46 18 12 18 6 0 0 64 24 17
2014 IS 39 36 15 6 3 0 0 76 9 132
2014 IS-02 36 50 7 7 0 0 0 86 7 14
2014 IS-03 37 42 5 11 5 0 0 79 16 19
2014 IS-04 37 41 13 9 0 0 0 78 9 46
2014 IS-05 42 26 23 0 10 0 0 68 10 31
2014 IS-06 53 21 21 5 0 0 0 74 5 19
2011 IS 40 42 7 7 4 0 0 82 10 137
2011 IS-03 41 38 13 6 3 0 0 78 9 32
2011 IS-04 43 40 9 6 2 0 0 83 9 47
2011 IS-05 48 37 0 7 7 0 0 85 15 27
2011 IS-06 33 50 0 11 6 0 0 83 17 18
2008 IS 31 47 11 5 6 0 0 78 10 125
2008 IS-02 31 54 8 0 8 0 0 85 8 13
2008 IS-03 36 39 14 7 4 0 0 75 11 28
2008 IS-04 30 50 13 8 0 0 0 80 8 40
2008 IS-05 35 47 6 6 6 0 0 82 12 17
2008 IS-06 27 55 5 0 14 0 0 82 14 22

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 31 21 7 4 0 1 67 12 162
2019 IS-02 58 17 17 8 0 0 0 75 8 12
2019 IS-03 59 31 3 3 3 0 0 91 6 32
2019 IS-04 43 29 20 6 2 0 0 71 8 49
2019 IS-05 17 43 26 9 6 0 0 60 14 35
2019 IS-06 14 32 29 14 7 0 4 48 22 28
2018 IS 34 33 19 10 4 0 0 67 14 144
2018 IS-03 32 40 20 8 0 0 0 72 8 25
2018 IS-04 42 29 18 7 4 0 0 71 11 45
2018 IS-05 27 40 17 10 7 0 0 67 17 30
2018 IS-06 12 35 27 19 8 0 0 46 27 26
2017 IS 32 41 12 11 4 0 0 73 15 124
2017 IS-02 28 65 0 7 0 0 0 93 7 14
2017 IS-03 40 39 14 7 0 0 0 80 7 30
2017 IS-04 46 31 6 9 9 0 0 77 17 35
2017 IS-05 20 52 16 4 8 0 0 72 12 25
2017 IS-06 6 34 24 36 0 0 0 40 36 17
2014 IS 38 40 15 6 1 0 0 78 7 132
2014 IS-02 50 50 0 0 0 0 0 100 0 14
2014 IS-03 58 42 0 0 0 0 0 100 0 19
2014 IS-04 35 33 24 9 0 0 0 67 9 46
2014 IS-05 42 35 16 3 3 0 0 77 6 31
2014 IS-06 5 58 21 16 0 0 0 63 16 19
2011 IS 33 38 21 4 5 0 0 71 9 136
2011 IS-03 47 34 16 0 3 0 0 81 3 32
2011 IS-04 37 37 17 4 4 0 0 74 9 46
2011 IS-05 22 52 19 4 4 0 0 74 7 27
2011 IS-06 6 28 50 11 6 0 0 33 17 18
2008 IS 25 42 20 8 5 0 0 67 13 125
2008 IS-02 15 46 15 0 23 0 0 62 23 13
2008 IS-03 36 39 18 4 4 0 0 75 7 28
2008 IS-04 30 43 20 5 3 0 0 73 8 40
2008 IS-05 29 41 24 6 0 0 0 71 6 17
2008 IS-06 9 55 9 23 5 0 0 64 27 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 31 38 12 2 0 1 14 48 162
2019 IS-02 33 33 33 0 0 0 0 0 67 12
2019 IS-03 13 28 34 19 3 0 3 23 42 32
2019 IS-04 14 27 43 12 2 0 2 15 42 49
2019 IS-05 9 26 49 17 0 0 0 17 34 35
2019 IS-06 18 50 29 0 4 0 0 4 68 28
2018 IS 24 26 37 10 3 1 0 13 50 144
2018 IS-03 20 16 36 28 0 0 0 28 36 25
2018 IS-04 20 27 40 11 2 0 0 13 47 45
2018 IS-05 27 33 33 3 3 0 0 7 60 30
2018 IS-06 36 28 32 4 0 0 0 4 64 25
2017 IS 25 32 24 10 6 2 1 16 59 124
2017 IS-02 22 29 21 22 7 0 0 29 50 14
2017 IS-03 13 40 34 7 3 3 0 10 55 30
2017 IS-04 25 29 20 11 12 0 3 24 56 35
2017 IS-05 32 24 24 12 4 4 0 17 59 25
2017 IS-06 36 40 24 0 0 0 0 0 76 17
2014 IS 13 30 39 10 5 1 3 15 45 132
2014 IS-02 0 7 57 14 7 0 14 25 8 14
2014 IS-03 11 21 47 5 5 5 5 12 35 19
2014 IS-04 13 35 39 7 4 0 2 11 49 46
2014 IS-05 16 35 29 13 6 0 0 19 52 31
2014 IS-06 16 42 32 11 0 0 0 11 58 19
2011 IS 18 31 28 13 6 0 5 20 51 137
2011 IS-03 13 34 31 6 6 0 9 14 52 32
2011 IS-04 15 34 28 15 4 0 4 20 51 47
2011 IS-05 11 33 26 19 4 0 7 24 48 27
2011 IS-06 44 22 28 0 6 0 0 6 67 18
2008 IS 15 35 33 9 5 0 3 14 52 125
2008 IS-02 8 31 38 0 8 0 15 9 45 13
2008 IS-03 11 21 39 21 4 0 4 26 33 28
2008 IS-04 10 48 38 3 3 0 0 5 58 40
2008 IS-05 12 41 29 6 12 0 0 18 53 17
2008 IS-06 27 27 23 14 5 0 5 19 57 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 25 25 27 9 1 1 38 36 161
2019 IS-02 33 8 17 33 0 8 0 36 45 12
2019 IS-03 6 28 25 25 9 3 3 37 37 32
2019 IS-04 10 20 24 31 12 0 2 44 31 49
2019 IS-05 3 32 26 29 9 0 0 38 35 34
2019 IS-06 11 29 32 21 7 0 0 29 39 28
2018 IS 19 18 27 26 8 1 1 35 38 143
2018 IS-03 12 20 32 28 4 0 4 33 33 25
2018 IS-04 7 18 29 38 7 0 2 45 25 45
2018 IS-05 30 23 17 17 7 7 0 25 57 30
2018 IS-06 25 25 29 17 4 0 0 21 50 24
2017 IS 17 21 27 18 11 3 2 31 40 124
2017 IS-02 29 14 14 22 14 7 0 39 47 14
2017 IS-03 13 30 24 16 10 7 0 28 46 30
2017 IS-04 9 14 37 14 17 3 6 34 25 35
2017 IS-05 20 16 24 24 12 0 4 38 38 25
2017 IS-06 24 30 34 12 0 0 0 12 54 17
2014 IS 4 14 27 31 16 5 5 52 19 132
2014 IS-02 7 0 21 21 21 14 14 60 10 14
2014 IS-03 0 21 21 26 16 11 5 50 25 19
2014 IS-04 4 9 24 39 17 0 7 60 14 46
2014 IS-05 3 16 29 32 13 6 0 48 21 31
2014 IS-06 5 26 26 26 16 0 0 42 32 19
2011 IS 6 12 28 30 14 3 7 49 20 137
2011 IS-03 3 16 25 34 9 3 9 50 21 32
2011 IS-04 6 9 32 32 11 6 4 48 17 47
2011 IS-05 4 11 22 33 22 0 7 60 16 27
2011 IS-06 17 17 33 17 6 0 11 25 38 18
2008 IS 11 23 22 22 14 2 4 39 37 125
2008 IS-02 15 31 23 0 15 0 15 18 55 13
2008 IS-03 7 14 18 29 25 4 4 58 23 28
2008 IS-04 10 28 25 30 5 3 0 36 38 40
2008 IS-05 6 18 18 24 29 6 0 56 25 17
2008 IS-06 14 23 27 18 9 0 9 30 40 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 20 39 11 4 1 1 15 46 162
2019 IS-02 50 8 42 0 0 0 0 0 58 12
2019 IS-03 22 22 47 6 0 0 3 6 45 32
2019 IS-04 33 16 37 12 2 0 0 14 49 49
2019 IS-05 9 29 43 11 6 3 0 18 38 35
2019 IS-06 21 21 32 18 7 0 0 25 43 28
2018 IS 27 32 26 13 0 0 1 13 60 144
2018 IS-03 24 56 16 4 0 0 0 4 80 25
2018 IS-04 33 27 20 16 0 0 4 16 63 45
2018 IS-05 27 23 40 10 0 0 0 10 50 30
2018 IS-06 20 32 28 20 0 0 0 20 52 25
2017 IS 38 25 20 11 3 1 2 14 66 123
2017 IS-02 36 14 22 0 14 6 7 17 58 14
2017 IS-03 46 23 20 11 0 0 0 11 69 30
2017 IS-04 38 29 17 8 5 0 3 14 69 35
2017 IS-05 38 29 17 13 0 0 4 13 69 24
2017 IS-06 34 30 18 18 0 0 0 18 64 17
2014 IS 25 35 27 7 2 1 4 9 63 132
2014 IS-02 0 29 50 0 7 0 14 8 33 14
2014 IS-03 21 37 32 5 0 5 0 6 61 19
2014 IS-04 28 41 15 11 0 0 4 11 73 46
2014 IS-05 35 29 29 0 3 0 3 3 67 31
2014 IS-06 26 32 32 11 0 0 0 11 58 19
2011 IS 30 31 26 9 1 0 4 11 63 137
2011 IS-03 22 31 22 16 0 0 9 17 59 32
2011 IS-04 19 43 30 6 2 0 0 9 62 47
2011 IS-05 41 37 15 4 0 0 4 4 81 27
2011 IS-06 72 6 11 11 0 0 0 11 78 18
2008 IS 32 26 26 11 3 0 2 15 59 125
2008 IS-02 8 38 38 8 0 0 8 8 50 13
2008 IS-03 11 21 39 21 4 0 4 26 33 28
2008 IS-04 30 35 23 13 0 0 0 13 65 40
2008 IS-05 59 6 24 6 6 0 0 12 65 17
2008 IS-06 50 27 9 5 9 0 0 14 77 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 27 30 15 4 0 1 19 51 161
2019 IS-02 33 33 25 0 8 0 0 8 67 12
2019 IS-03 13 16 38 25 6 0 3 32 29 32
2019 IS-04 27 29 27 14 4 0 0 18 55 49
2019 IS-05 18 32 32 15 3 0 0 18 50 34
2019 IS-06 29 29 32 11 0 0 0 11 57 28
2018 IS 22 27 34 15 1 1 0 16 49 144
2018 IS-03 20 28 32 20 0 0 0 20 48 25
2018 IS-04 20 27 40 11 2 0 0 13 47 45
2018 IS-05 20 33 37 7 0 3 0 7 55 30
2018 IS-06 36 32 24 4 4 0 0 8 68 25
2017 IS 22 27 33 14 5 0 0 18 48 124
2017 IS-02 14 14 29 22 21 0 0 42 29 14
2017 IS-03 16 26 41 13 3 0 0 16 43 30
2017 IS-04 32 15 36 15 3 0 0 17 46 35
2017 IS-05 8 48 28 12 4 0 0 16 56 25
2017 IS-06 34 36 24 6 0 0 0 6 70 17
2014 IS 13 29 36 14 5 0 2 20 43 132
2014 IS-02 0 7 36 29 14 0 14 50 8 14
2014 IS-03 5 16 42 32 5 0 0 37 21 19
2014 IS-04 17 37 41 0 2 0 2 2 56 46
2014 IS-05 13 35 23 19 10 0 0 29 48 31
2014 IS-06 21 26 47 5 0 0 0 5 47 19
2011 IS 22 26 32 12 5 0 3 18 49 137
2011 IS-03 13 13 44 19 6 0 6 27 27 32
2011 IS-04 19 36 28 15 2 0 0 17 55 47
2011 IS-05 30 33 33 0 0 0 4 0 65 27
2011 IS-06 44 17 28 11 0 0 0 11 61 18
2008 IS 14 30 27 17 9 2 1 26 46 125
2008 IS-02 8 23 23 23 15 8 0 42 33 13
2008 IS-03 0 11 46 18 18 4 4 38 12 28
2008 IS-04 8 50 25 15 3 0 0 18 58 40
2008 IS-05 35 24 12 24 6 0 0 29 59 17
2008 IS-06 27 32 23 9 9 0 0 18 59 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 19 33 20 9 1 2 30 36 162
2019 IS-02 33 33 0 17 17 0 0 33 67 12
2019 IS-03 3 13 44 25 9 3 3 37 17 32
2019 IS-04 14 27 24 27 8 0 0 35 41 49
2019 IS-05 20 11 40 14 9 0 6 24 33 35
2019 IS-06 18 18 39 14 7 0 4 22 37 28
2018 IS 17 23 33 19 3 1 3 23 42 143
2018 IS-03 4 40 36 12 4 0 4 17 46 25
2018 IS-04 20 18 40 18 4 0 0 22 38 45
2018 IS-05 17 21 34 17 3 3 3 22 41 29
2018 IS-06 28 24 28 20 0 0 0 20 52 25
2017 IS 28 30 21 12 3 2 4 16 61 124
2017 IS-02 36 14 29 14 7 0 0 22 50 14
2017 IS-03 24 30 26 10 7 3 0 18 55 30
2017 IS-04 35 22 15 20 3 0 6 24 60 35
2017 IS-05 20 40 15 8 0 4 12 10 72 25
2017 IS-06 28 42 24 6 0 0 0 6 70 17
2014 IS 12 28 27 19 8 1 5 28 43 132
2014 IS-02 0 14 43 7 21 0 14 33 17 14
2014 IS-03 5 26 26 21 5 5 11 31 38 19
2014 IS-04 13 28 35 20 2 0 2 22 42 46
2014 IS-05 16 29 19 16 13 0 6 31 48 31
2014 IS-06 21 37 16 21 5 0 0 26 58 19
2011 IS 18 28 29 13 5 0 7 20 49 137
2011 IS-03 19 28 22 25 0 0 6 27 50 32
2011 IS-04 11 28 32 17 6 0 6 25 41 47
2011 IS-05 19 26 37 0 7 0 11 8 50 27
2011 IS-06 44 22 22 0 6 0 6 6 71 18
2008 IS 11 26 28 21 10 1 2 32 39 125
2008 IS-02 8 23 31 15 23 0 0 38 31 13
2008 IS-03 7 21 39 14 11 0 7 27 31 28
2008 IS-04 5 28 33 28 8 0 0 35 33 40
2008 IS-05 12 18 18 41 6 6 0 50 31 17
2008 IS-06 23 36 14 9 14 0 5 24 62 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 21 31 20 10 1 1 31 37 159
2019 IS-02 42 17 25 8 8 0 0 17 58 12
2019 IS-03 6 22 28 28 13 0 3 42 29 32
2019 IS-04 23 13 33 15 13 2 2 28 37 48
2019 IS-05 12 26 32 21 9 0 0 29 38 34
2019 IS-06 4 33 33 26 4 0 0 30 37 27
2018 IS 23 25 27 15 3 4 2 19 52 142
2018 IS-03 16 12 52 16 4 0 0 20 28 25
2018 IS-04 18 36 20 18 0 4 4 20 59 45
2018 IS-05 29 25 36 0 7 4 0 7 56 28
2018 IS-06 36 36 8 16 4 0 0 20 72 25
2017 IS 27 24 18 15 8 3 5 25 56 124
2017 IS-02 14 22 21 22 14 0 7 39 39 14
2017 IS-03 33 13 23 13 13 4 0 27 49 30
2017 IS-04 20 26 20 19 6 3 6 28 51 35
2017 IS-05 28 24 16 16 8 4 4 26 56 25
2017 IS-06 30 48 6 6 0 0 11 7 87 17
2014 IS 5 8 24 34 23 2 5 61 13 131
2014 IS-02 7 7 21 14 29 0 21 55 18 14
2014 IS-03 5 5 16 32 32 5 5 71 12 19
2014 IS-04 7 4 18 47 20 0 4 70 12 45
2014 IS-05 0 6 35 29 23 3 3 55 7 31
2014 IS-06 5 16 26 32 21 0 0 53 21 19
2011 IS 4 11 30 26 19 3 7 50 17 137
2011 IS-03 6 19 19 28 19 3 6 52 28 32
2011 IS-04 4 2 34 34 17 4 4 56 7 47
2011 IS-05 0 7 30 26 30 0 7 60 8 27
2011 IS-06 11 17 33 11 11 6 11 27 33 18
2008 IS 8 21 36 18 10 2 5 30 31 124
2008 IS-02 8 8 38 15 8 8 15 30 20 13
2008 IS-03 0 11 46 25 11 0 7 38 12 28
2008 IS-04 8 28 28 21 13 0 3 34 37 39
2008 IS-05 6 24 47 12 12 0 0 24 29 17
2008 IS-06 18 27 23 14 9 5 5 25 50 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 18 33 22 6 2 2 29 37 162
2019 IS-02 42 17 17 17 0 8 0 18 64 12
2019 IS-03 13 19 31 28 6 0 3 35 32 32
2019 IS-04 18 20 33 16 6 2 4 24 41 49
2019 IS-05 6 20 34 29 6 3 3 36 27 35
2019 IS-06 21 11 39 21 7 0 0 29 32 28
2018 IS 19 30 26 16 6 3 0 22 51 143
2018 IS-03 20 28 32 16 0 4 0 17 50 25
2018 IS-04 20 29 22 18 9 2 0 27 50 45
2018 IS-05 24 28 24 17 7 0 0 24 52 29
2018 IS-06 19 42 23 12 4 0 0 15 62 26
2017 IS 28 18 29 15 6 2 2 22 48 123
2017 IS-02 22 36 7 14 7 14 0 24 67 14
2017 IS-03 33 16 28 20 3 0 0 23 49 30
2017 IS-04 33 9 32 15 5 0 6 21 44 34
2017 IS-05 24 24 27 12 12 0 0 24 48 25
2017 IS-06 28 12 48 12 0 0 0 12 40 17
2014 IS 14 28 33 13 6 1 5 20 45 131
2014 IS-02 0 14 36 14 7 0 29 30 20 14
2014 IS-03 11 32 26 16 11 5 0 28 44 19
2014 IS-04 17 22 37 15 4 0 4 20 41 46
2014 IS-05 23 39 23 6 6 0 3 13 63 31
2014 IS-06 6 33 44 11 6 0 0 17 39 18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 5 15 30 33 15 1 1 49 20 160
2019 IS-02 25 8 33 0 33 0 0 33 33 12
2019 IS-03 3 19 26 42 6 3 0 50 23 31
2019 IS-04 4 13 29 38 15 0 2 53 17 48
2019 IS-05 0 14 29 29 26 0 3 56 15 35
2019 IS-06 4 18 36 36 7 0 0 43 21 28
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 73 19 5 2 1 0 0 92 3 162
2019 IS-02 75 25 0 0 0 0 0 100 0 12
2019 IS-03 59 25 9 3 3 0 0 84 6 32
2019 IS-04 76 18 4 2 0 0 0 94 2 49
2019 IS-05 77 14 3 3 3 0 0 91 6 35
2019 IS-06 79 14 7 0 0 0 0 93 0 28
2017 IS 76 16 2 3 2 0 0 92 6 124
2017 IS-02 71 7 7 0 14 0 0 78 14 14
2017 IS-03 76 20 0 3 0 0 0 97 3 30
2017 IS-04 77 17 3 3 0 0 0 94 3 35
2017 IS-05 72 15 4 8 0 0 0 88 8 25
2017 IS-06 88 12 0 0 0 0 0 100 0 17
2014 IS 73 17 2 6 2 0 0 90 8 132
2014 IS-02 57 36 0 0 7 0 0 93 7 14
2014 IS-03 58 21 5 16 0 0 0 79 16 19
2014 IS-04 80 13 4 0 2 0 0 93 2 46
2014 IS-05 71 16 0 13 0 0 0 87 13 31
2014 IS-06 84 11 0 5 0 0 0 95 5 19
2011 IS 69 19 1 7 4 0 1 88 10 137
2011 IS-03 78 13 0 6 3 0 0 91 9 32
2011 IS-04 68 26 0 4 2 0 0 94 6 47
2011 IS-05 67 19 0 11 4 0 0 85 15 27
2011 IS-06 61 17 6 11 0 0 6 82 12 18
2008 IS 66 19 5 5 3 0 2 87 8 125
2008 IS-02 69 8 0 8 8 0 8 83 17 13
2008 IS-03 64 21 7 4 0 0 4 89 4 28
2008 IS-04 63 25 5 3 5 0 0 88 8 40
2008 IS-05 71 12 6 6 6 0 0 82 12 17
2008 IS-06 82 9 0 5 0 0 5 95 5 22

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 28 31 21 6 6 3 4 64 13 162
2019 IS-02 8 33 25 17 8 8 0 45 27 12
2019 IS-03 38 13 22 9 9 6 3 55 21 32
2019 IS-04 27 35 18 4 4 4 8 70 9 49
2019 IS-05 29 34 23 6 6 0 3 65 12 35
2019 IS-06 32 43 21 0 4 0 0 75 4 28
2018 IS 25 34 14 8 8 7 4 66 18 143
2018 IS-03 24 32 12 4 12 8 8 67 19 25
2018 IS-04 27 36 13 9 7 2 7 68 17 45
2018 IS-05 27 27 10 13 7 13 3 64 24 30
2018 IS-06 25 42 13 0 13 8 0 73 14 24
2017 IS 31 23 16 10 7 5 7 62 19 124
2017 IS-02 28 29 22 0 7 14 0 66 8 14
2017 IS-03 30 26 7 16 7 7 7 65 27 30
2017 IS-04 25 17 28 3 12 3 12 50 17 35
2017 IS-05 28 28 12 16 4 0 12 63 23 25
2017 IS-06 52 18 12 12 0 6 0 75 13 17
2014 IS 32 35 10 9 5 7 2 73 16 132
2014 IS-02 36 21 0 7 14 7 14 73 27 14
2014 IS-03 26 37 11 11 0 11 5 75 13 19
2014 IS-04 24 48 9 9 4 7 0 77 14 46
2014 IS-05 39 23 16 13 6 3 0 63 20 31
2014 IS-06 47 21 11 5 5 11 0 76 12 19

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 28 8 9 4 0 0 80 12 162
2019 IS-02 42 42 8 0 8 0 0 83 8 12
2019 IS-03 44 25 13 16 3 0 0 69 19 32
2019 IS-04 63 20 2 12 2 0 0 84 14 49
2019 IS-05 49 34 11 6 0 0 0 83 6 35
2019 IS-06 46 36 11 4 4 0 0 82 7 28
2018 IS 52 27 7 8 6 1 0 80 13 143
2018 IS-03 40 40 4 8 8 0 0 80 16 25
2018 IS-04 64 22 4 4 4 0 0 87 9 45
2018 IS-05 60 30 0 7 0 3 0 93 7 30
2018 IS-06 46 17 21 8 8 0 0 63 17 24
2017 IS 40 35 10 9 6 0 0 76 15 123
2017 IS-02 50 22 22 0 7 0 0 71 7 14
2017 IS-03 40 41 7 6 7 0 0 80 13 30
2017 IS-04 37 28 15 15 6 0 0 65 20 35
2017 IS-05 44 28 8 16 4 0 0 72 20 25
2017 IS-06 37 63 0 0 0 0 0 100 0 16
2014 IS 52 28 5 10 5 0 1 80 15 132
2014 IS-02 57 7 0 14 14 0 7 69 31 14
2014 IS-03 42 42 11 5 0 0 0 84 5 19
2014 IS-04 50 26 7 11 7 0 0 76 17 46
2014 IS-05 55 29 0 13 3 0 0 84 16 31
2014 IS-06 63 21 5 5 5 0 0 84 11 19

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 54 31 9 2 2 0 0 86 5 162
2019 IS-02 58 33 8 0 0 0 0 92 0 12
2019 IS-03 50 31 13 3 3 0 0 81 6 32
2019 IS-04 61 27 8 2 2 0 0 88 4 49
2019 IS-05 49 40 11 0 0 0 0 89 0 35
2019 IS-06 57 29 7 4 4 0 0 86 7 28
2018 IS 61 24 6 7 1 1 0 86 8 143
2018 IS-03 64 20 8 4 4 0 0 84 8 25
2018 IS-04 67 24 4 4 0 0 0 91 4 45
2018 IS-05 53 30 3 10 0 3 0 86 10 30
2018 IS-06 63 21 4 13 0 0 0 83 13 24
2017 IS 51 35 2 8 3 0 0 86 11 124
2017 IS-02 50 36 7 7 0 0 0 86 7 14
2017 IS-03 57 27 0 13 3 0 0 84 16 30
2017 IS-04 51 37 0 6 6 0 0 88 12 35
2017 IS-05 44 40 8 8 0 0 0 84 8 25
2017 IS-06 58 36 0 6 0 0 0 94 6 17
2014 IS 46 43 2 7 2 0 0 89 8 132
2014 IS-02 57 29 0 14 0 0 0 86 14 14
2014 IS-03 47 53 0 0 0 0 0 100 0 19
2014 IS-04 35 59 2 4 0 0 0 93 4 46
2014 IS-05 42 35 6 13 3 0 0 77 16 31
2014 IS-06 74 21 0 0 5 0 0 95 5 19

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 36 10 2 1 1 0 87 3 162
2019 IS-02 58 33 0 0 8 0 0 92 8 12
2019 IS-03 47 34 16 3 0 0 0 81 3 32
2019 IS-04 53 33 8 4 0 2 0 88 4 49
2019 IS-05 46 49 6 0 0 0 0 94 0 35
2019 IS-06 50 36 14 0 0 0 0 86 0 28
2018 IS 49 37 6 5 2 1 0 87 7 143
2018 IS-03 60 24 8 8 0 0 0 84 8 25
2018 IS-04 49 40 9 2 0 0 0 89 2 45
2018 IS-05 50 37 0 7 3 3 0 90 10 30
2018 IS-06 42 46 4 8 0 0 0 88 8 24
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 59 30 5 3 1 1 2 91 4 161
2019 IS-02 42 42 8 8 0 0 0 83 8 12
2019 IS-03 59 22 3 9 3 3 0 84 13 32
2019 IS-04 55 33 8 0 0 0 4 91 0 49
2019 IS-05 53 38 6 0 0 0 3 94 0 34
2019 IS-06 75 25 0 0 0 0 0 100 0 28

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 39 7 8 4 0 1 80 13 161
2019 IS-02 33 42 0 17 8 0 0 75 25 12
2019 IS-03 48 29 13 3 6 0 0 77 10 31
2019 IS-04 45 43 4 2 6 0 0 88 8 49
2019 IS-05 26 43 11 14 3 0 3 71 18 35
2019 IS-06 46 36 7 11 0 0 0 82 11 28
2018 IS 44 30 10 13 3 1 0 74 16 144
2018 IS-03 56 20 4 12 8 0 0 76 20 25
2018 IS-04 47 36 2 16 0 0 0 82 16 45
2018 IS-05 43 23 13 13 3 3 0 69 17 30
2018 IS-06 28 32 20 12 8 0 0 60 20 25
2017 IS 41 30 12 9 7 0 1 72 16 124
2017 IS-02 35 29 14 14 7 0 0 64 22 14
2017 IS-03 57 26 7 11 0 0 0 83 11 30
2017 IS-04 40 31 17 9 3 0 0 71 12 35
2017 IS-05 28 32 12 4 20 0 4 62 25 25
2017 IS-06 40 36 12 6 6 0 0 76 12 17
2014 IS 43 33 13 5 5 0 1 77 10 132
2014 IS-02 36 50 0 0 14 0 0 86 14 14
2014 IS-03 37 37 21 0 0 0 5 78 0 19
2014 IS-04 48 26 17 7 2 0 0 74 9 46
2014 IS-05 45 19 16 10 10 0 0 65 19 31
2014 IS-06 47 47 0 5 0 0 0 95 5 19
2011 IS 39 35 11 8 6 0 1 75 14 136
2011 IS-03 48 35 10 0 3 0 3 87 3 31
2011 IS-04 26 47 11 9 9 0 0 72 17 47
2011 IS-05 44 37 11 4 4 0 0 81 7 27
2011 IS-06 39 22 17 11 11 0 0 61 22 18
2008 IS 30 34 16 10 9 1 1 65 19 125
2008 IS-02 31 31 23 0 15 0 0 62 15 13
2008 IS-03 36 25 14 14 7 0 4 63 22 28
2008 IS-04 30 33 15 13 10 0 0 63 23 40
2008 IS-05 29 53 6 0 6 6 0 88 6 17
2008 IS-06 32 36 18 9 5 0 0 68 14 22

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 26 10 6 5 1 1 79 11 161
2019 IS-02 33 25 25 0 17 0 0 58 17 12
2019 IS-03 50 22 13 6 6 3 0 74 13 32
2019 IS-04 61 18 10 6 2 2 0 81 8 49
2019 IS-05 46 37 9 6 3 0 0 83 9 35
2019 IS-06 52 37 4 4 0 0 4 92 4 27
2018 IS 44 26 12 8 6 3 1 73 14 144
2018 IS-03 48 28 8 12 4 0 0 76 16 25
2018 IS-04 49 29 13 7 2 0 0 78 9 45
2018 IS-05 47 23 3 13 3 10 0 78 19 30
2018 IS-06 40 24 16 4 12 4 0 67 17 25
2017 IS 47 27 12 8 1 4 1 78 9 124
2017 IS-02 58 35 7 0 0 0 0 93 0 14
2017 IS-03 53 24 7 7 3 7 0 82 11 30
2017 IS-04 57 23 6 12 0 3 0 82 12 35
2017 IS-05 20 40 16 12 0 8 4 68 14 25
2017 IS-06 46 24 30 0 0 0 0 70 0 17
2014 IS 48 32 13 4 3 0 0 80 7 132
2014 IS-02 43 36 7 7 7 0 0 79 14 14
2014 IS-03 47 42 11 0 0 0 0 89 0 19
2014 IS-04 50 33 13 2 2 0 0 83 4 46
2014 IS-05 48 26 16 3 6 0 0 74 10 31
2014 IS-06 53 21 16 11 0 0 0 74 11 19
2011 IS 44 30 12 7 4 3 0 76 12 135
2011 IS-03 48 39 10 0 0 3 0 90 0 31
2011 IS-04 40 34 11 6 6 2 0 76 13 47
2011 IS-05 52 19 11 11 4 4 0 73 15 27
2011 IS-06 24 41 18 12 6 0 0 65 18 17
2008 IS 36 34 13 4 11 1 1 72 15 125
2008 IS-02 31 31 15 0 15 8 0 67 17 13
2008 IS-03 36 39 7 4 11 0 4 78 15 28
2008 IS-04 33 33 18 5 13 0 0 65 18 40
2008 IS-05 53 35 6 0 6 0 0 88 6 17
2008 IS-06 41 36 14 5 5 0 0 77 9 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 29 8 9 3 0 0 79 13 160
2019 IS-02 42 33 8 8 8 0 0 75 17 12
2019 IS-03 55 16 13 10 6 0 0 71 16 31
2019 IS-04 51 31 6 10 2 0 0 82 12 49
2019 IS-05 49 31 11 9 0 0 0 80 9 35
2019 IS-06 54 36 4 7 0 0 0 89 7 28
2018 IS 44 28 11 7 7 3 0 74 14 144
2018 IS-03 48 36 8 4 4 0 0 84 8 25
2018 IS-04 53 20 11 9 7 0 0 73 16 45
2018 IS-05 50 23 10 3 7 7 0 79 11 30
2018 IS-06 36 32 4 12 12 4 0 71 25 25
2017 IS 50 24 15 9 2 0 0 74 11 124
2017 IS-02 57 29 7 7 0 0 0 86 7 14
2017 IS-03 60 16 17 3 3 0 0 76 7 30
2017 IS-04 51 23 15 12 0 0 0 74 12 35
2017 IS-05 32 36 8 16 8 0 0 68 24 25
2017 IS-06 52 24 24 0 0 0 0 76 0 17
2014 IS 45 34 7 8 6 0 0 79 14 132
2014 IS-02 43 43 0 0 14 0 0 86 14 14
2014 IS-03 32 58 11 0 0 0 0 89 0 19
2014 IS-04 50 30 7 9 4 0 0 80 13 46
2014 IS-05 45 16 13 16 10 0 0 61 26 31
2014 IS-06 47 37 0 11 5 0 0 84 16 19
2011 IS 46 33 7 10 3 0 0 79 13 136
2011 IS-03 58 32 3 6 0 0 0 90 6 31
2011 IS-04 32 36 13 13 6 0 0 68 19 47
2011 IS-05 52 30 7 11 0 0 0 81 11 27
2011 IS-06 44 44 0 6 6 0 0 89 11 18
2008 IS 34 33 16 6 11 0 0 67 17 125
2008 IS-02 38 31 23 0 8 0 0 69 8 13
2008 IS-03 32 29 18 11 11 0 0 61 21 28
2008 IS-04 30 38 15 5 13 0 0 68 18 40
2008 IS-05 53 29 12 0 6 0 0 82 6 17
2008 IS-06 36 32 14 9 9 0 0 68 18 22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 86 9 1 2 1 0 0 95 4 162
2019 IS-02 75 17 0 0 8 0 0 92 8 12
2019 IS-03 97 3 0 0 0 0 0 100 0 32
2019 IS-04 84 12 2 2 0 0 0 96 2 49
2019 IS-05 83 9 0 6 3 0 0 91 9 35
2019 IS-06 89 7 4 0 0 0 0 96 0 28
2017 IS 82 17 1 0 1 0 0 98 1 124
2017 IS-02 86 7 7 0 0 0 0 93 0 14
2017 IS-03 84 16 0 0 0 0 0 100 0 30
2017 IS-04 80 17 0 0 3 0 0 97 3 35
2017 IS-05 76 24 0 0 0 0 0 100 0 25
2017 IS-06 88 12 0 0 0 0 0 100 0 17
2014 IS 83 13 0 2 2 1 0 96 4 132
2014 IS-02 64 36 0 0 0 0 0 100 0 14
2014 IS-03 79 16 0 0 5 0 0 95 5 19
2014 IS-04 91 7 0 0 2 0 0 98 2 46
2014 IS-05 81 10 0 6 3 0 0 90 10 31
2014 IS-06 84 11 0 0 0 5 0 100 0 19
2011 IS 81 13 1 4 1 0 1 94 4 136
2011 IS-03 87 10 0 3 0 0 0 97 3 31
2011 IS-04 79 19 0 0 0 0 2 100 0 47
2011 IS-05 70 11 4 11 4 0 0 81 15 27
2011 IS-06 89 6 6 0 0 0 0 94 0 18
2008 IS 80 8 6 2 2 0 1 89 5 125
2008 IS-02 85 0 0 15 0 0 0 85 15 13
2008 IS-03 75 18 7 0 0 0 0 93 0 28
2008 IS-04 83 5 5 3 5 0 0 88 8 40
2008 IS-05 88 6 6 0 0 0 0 94 0 17
2008 IS-06 82 9 5 0 0 0 5 95 0 22

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 59 21 7 4 5 2 2 83 10 159
2019 IS-02 64 9 18 9 0 0 0 73 9 11
2019 IS-03 69 19 3 3 3 0 3 90 6 32
2019 IS-04 60 21 2 4 6 2 4 87 11 48
2019 IS-05 49 20 11 6 9 6 0 73 15 35
2019 IS-06 59 26 11 0 4 0 0 85 4 27
2017 IS 42 25 11 4 8 7 3 75 13 123
2017 IS-02 57 7 7 7 7 7 7 75 17 14
2017 IS-03 57 23 11 0 3 3 3 85 4 30
2017 IS-04 34 31 17 6 3 6 3 72 9 35
2017 IS-05 34 25 0 8 13 17 4 74 26 24
2017 IS-06 34 30 18 0 18 0 0 64 18 17
2014 IS 42 20 13 9 8 6 2 67 19 132
2014 IS-02 36 43 7 0 14 0 0 79 14 14
2014 IS-03 68 5 11 5 5 5 0 78 11 19
2014 IS-04 41 22 9 11 7 7 4 71 20 46
2014 IS-05 39 13 19 13 10 6 0 55 24 31
2014 IS-06 32 11 21 11 11 11 5 50 25 19
2011 IS 44 25 10 6 10 2 4 73 16 136
2011 IS-03 44 22 16 3 6 6 3 72 10 32
2011 IS-04 41 35 9 0 9 2 4 81 9 46
2011 IS-05 44 19 15 15 4 0 4 65 19 27
2011 IS-06 44 17 0 11 22 0 6 65 35 18

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 66 24 6 3 1 1 0 90 4 161
2019 IS-02 67 8 17 0 8 0 0 75 8 12
2019 IS-03 69 22 0 3 3 3 0 94 6 32
2019 IS-04 73 23 0 4 0 0 0 96 4 48
2019 IS-05 43 43 14 0 0 0 0 86 0 35
2019 IS-06 79 11 7 4 0 0 0 89 4 28
2018 IS 63 22 6 5 4 1 0 85 9 144
2018 IS-03 68 20 4 0 8 0 0 88 8 25
2018 IS-04 64 20 4 7 4 0 0 84 11 45
2018 IS-05 70 20 0 7 0 3 0 93 7 30
2018 IS-06 52 28 12 4 4 0 0 80 8 25
2017 IS 58 24 8 6 2 2 0 84 7 124
2017 IS-02 64 14 14 0 7 0 0 78 7 14
2017 IS-03 66 17 7 7 0 3 0 86 7 30
2017 IS-04 57 28 12 3 0 0 0 85 3 35
2017 IS-05 56 28 4 8 0 4 0 87 8 25
2017 IS-06 46 36 6 6 0 6 0 87 6 17

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 49 32 8 7 2 1 0 82 10 162
2019 IS-02 33 42 0 0 25 0 0 75 25 12
2019 IS-03 53 25 6 13 3 0 0 78 16 32
2019 IS-04 53 31 8 6 0 2 0 85 6 49
2019 IS-05 37 40 17 6 0 0 0 77 6 35
2019 IS-06 57 32 4 4 0 4 0 93 4 28
2018 IS 50 25 12 8 4 1 0 76 13 144
2018 IS-03 52 24 12 8 4 0 0 76 12 25
2018 IS-04 58 18 11 11 2 0 0 76 13 45
2018 IS-05 47 33 7 3 7 3 0 83 10 30
2018 IS-06 48 24 20 8 0 0 0 72 8 25
2017 IS 47 30 11 7 4 0 0 77 11 124
2017 IS-02 42 36 7 7 7 0 0 78 14 14
2017 IS-03 60 24 10 7 0 0 0 84 7 30
2017 IS-04 43 34 12 12 0 0 0 77 12 35
2017 IS-05 36 36 12 0 16 0 0 72 16 25
2017 IS-06 58 18 18 6 0 0 0 76 6 17
2014 IS 44 36 10 7 3 1 0 80 10 132
2014 IS-02 43 36 7 7 7 0 0 79 14 14
2014 IS-03 53 26 16 5 0 0 0 79 5 19
2014 IS-04 46 35 9 9 2 0 0 80 11 46
2014 IS-05 39 35 10 10 6 0 0 74 16 31
2014 IS-06 47 37 11 0 0 5 0 89 0 19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 50 16 16 0 2 0 67 16 44
2019 IS-06 20 48 12 16 0 4 0 71 17 25
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 34 15 7 6 7 0 70 14 161
2019 IS-02 33 17 17 8 17 8 0 55 27 12
2019 IS-03 31 25 19 3 6 16 0 67 11 32
2019 IS-04 39 35 14 4 2 6 0 78 7 49
2019 IS-05 38 29 18 3 6 6 0 72 9 34
2019 IS-06 14 57 4 21 4 0 0 71 25 28
2018 IS 32 32 17 6 9 4 0 67 15 145
2018 IS-03 28 28 20 0 12 12 0 64 14 25
2018 IS-04 36 33 16 7 4 4 0 72 12 45
2018 IS-05 33 33 10 10 10 3 0 69 21 30
2018 IS-06 23 35 27 8 8 0 0 58 15 26
2017 IS 27 30 18 6 9 10 1 64 16 124
2017 IS-02 29 14 22 0 14 21 0 55 18 14
2017 IS-03 27 43 11 7 7 7 0 75 14 30
2017 IS-04 25 31 15 6 6 14 3 68 14 35
2017 IS-05 20 23 32 8 8 8 0 47 18 25
2017 IS-06 36 28 18 0 18 0 0 64 18 17
2014 IS 26 36 14 9 2 12 0 71 13 132
2014 IS-02 7 36 7 7 7 36 0 67 22 14
2014 IS-03 32 26 16 11 0 16 0 69 13 19
2014 IS-04 24 39 17 9 0 11 0 71 10 46
2014 IS-05 32 26 19 13 6 3 0 60 20 31
2014 IS-06 32 47 5 5 0 11 0 88 6 19
2011 IS 23 33 15 10 7 12 1 64 19 137
2011 IS-03 19 31 25 13 3 9 0 55 17 32
2011 IS-04 26 30 11 9 4 21 0 70 16 47
2011 IS-05 19 37 11 15 7 7 4 63 25 27
2011 IS-06 28 39 6 6 17 6 0 71 24 18

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 33 25 11 6 3 0 58 17 160
2019 IS-02 33 8 17 25 17 0 0 42 42 12
2019 IS-03 22 34 22 6 6 9 0 62 14 32
2019 IS-04 29 33 27 8 2 2 0 63 10 49
2019 IS-05 30 27 27 9 6 0 0 58 15 33
2019 IS-06 7 54 25 7 7 0 0 61 14 28
2018 IS 28 27 19 12 13 1 0 55 25 145
2018 IS-03 16 44 12 12 16 0 0 60 28 25
2018 IS-04 31 24 29 7 7 2 0 57 14 45
2018 IS-05 23 33 10 17 13 3 0 59 31 30
2018 IS-06 27 15 27 15 15 0 0 42 31 26
2017 IS 24 34 20 8 10 2 1 60 18 124
2017 IS-02 14 36 22 0 22 6 0 54 23 14
2017 IS-03 24 36 27 3 3 7 0 64 7 30
2017 IS-04 28 34 20 6 9 0 3 64 15 35
2017 IS-05 24 28 20 12 16 0 0 52 28 25
2017 IS-06 30 34 12 24 0 0 0 64 24 17
2014 IS 23 40 14 12 2 8 1 69 15 132
2014 IS-02 7 36 7 7 7 29 7 67 22 14
2014 IS-03 26 37 16 5 0 16 0 75 6 19
2014 IS-04 20 46 22 9 0 4 0 68 9 46
2014 IS-05 29 26 16 23 3 3 0 57 27 31
2014 IS-06 32 47 0 16 0 5 0 83 17 19
2011 IS 20 31 19 14 11 5 0 54 26 137
2011 IS-03 22 19 28 13 13 6 0 43 27 32
2011 IS-04 23 32 15 13 6 11 0 62 21 47
2011 IS-05 15 33 22 19 11 0 0 48 30 27
2011 IS-06 11 44 6 17 22 0 0 56 39 18
2008 IS 21 35 16 13 10 4 1 59 24 124
2008 IS-02 23 23 23 15 15 0 0 46 31 13
2008 IS-03 33 30 19 7 4 4 4 68 12 27
2008 IS-04 13 38 20 10 13 8 0 54 24 40
2008 IS-05 24 29 12 24 6 6 0 56 31 17
2008 IS-06 23 45 9 14 9 0 0 68 23 22

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 35 25 16 8 2 0 50 24 161
2019 IS-02 17 17 17 25 25 0 0 33 50 12
2019 IS-03 16 28 31 13 6 6 0 47 20 32
2019 IS-04 18 37 22 14 4 4 0 57 19 49
2019 IS-05 18 29 35 15 3 0 0 47 18 34
2019 IS-06 4 57 18 11 11 0 0 61 21 28
2018 IS 22 28 19 14 13 4 0 52 28 144
2018 IS-03 4 36 20 16 16 8 0 43 35 25
2018 IS-04 24 31 18 11 9 7 0 60 21 45
2018 IS-05 27 20 23 13 13 3 0 48 28 30
2018 IS-06 23 27 23 12 15 0 0 50 27 26
2017 IS 15 24 23 20 12 4 1 41 34 124
2017 IS-02 14 14 14 22 22 14 0 33 50 14
2017 IS-03 13 24 20 23 13 7 0 40 39 30
2017 IS-04 14 26 28 23 6 0 3 41 30 35
2017 IS-05 16 27 16 20 16 4 0 45 38 25
2017 IS-06 24 16 42 12 6 0 0 40 18 17
2014 IS 13 35 23 16 1 12 1 55 19 132
2014 IS-02 7 14 29 7 0 36 7 38 13 14
2014 IS-03 11 47 21 5 0 16 0 69 6 19
2014 IS-04 11 30 26 22 0 11 0 46 24 46
2014 IS-05 16 26 29 19 3 6 0 45 24 31
2014 IS-06 21 53 5 16 0 5 0 78 17 19
2011 IS 9 32 18 20 8 12 1 48 32 137
2011 IS-03 6 31 19 19 6 19 0 46 31 32
2011 IS-04 6 32 21 17 4 17 2 47 26 47
2011 IS-05 7 30 19 26 11 7 0 40 40 27
2011 IS-06 17 33 6 22 22 0 0 50 44 18
2008 IS 12 32 22 14 14 7 0 47 29 125
2008 IS-02 8 31 23 15 15 8 0 42 33 13
2008 IS-03 18 36 18 11 7 11 0 60 20 28
2008 IS-04 3 30 30 13 18 8 0 35 32 40
2008 IS-05 24 12 18 24 12 12 0 40 40 17
2008 IS-06 14 50 14 9 14 0 0 64 23 22

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 32 24 17 9 1 0 49 26 161
2019 IS-02 17 0 25 17 42 0 0 17 58 12
2019 IS-03 22 25 28 16 6 3 0 48 23 32
2019 IS-04 16 39 22 18 4 0 0 55 22 49
2019 IS-05 24 29 29 12 6 0 0 53 18 34
2019 IS-06 7 50 18 21 4 0 0 57 25 28
2018 IS 19 33 14 17 14 1 0 53 32 145
2018 IS-03 8 36 12 20 20 4 0 46 42 25
2018 IS-04 22 33 13 18 13 0 0 56 31 45
2018 IS-05 23 30 13 17 13 3 0 55 31 30
2018 IS-06 19 42 12 12 15 0 0 62 27 26
2017 IS 15 35 18 20 10 2 1 52 30 124
2017 IS-02 14 14 22 29 14 6 0 31 46 14
2017 IS-03 7 44 26 16 3 3 0 52 20 30
2017 IS-04 22 29 14 20 9 3 3 55 31 35
2017 IS-05 12 36 12 24 16 0 0 48 40 25
2017 IS-06 24 40 18 12 6 0 0 64 18 17
2014 IS 20 38 17 14 6 5 0 61 21 132
2014 IS-02 14 50 7 7 7 14 0 75 17 14
2014 IS-03 16 42 11 21 0 11 0 65 24 19
2014 IS-04 20 37 22 13 7 2 0 58 20 46
2014 IS-05 16 26 23 23 10 3 0 43 33 31
2014 IS-06 42 37 11 5 5 0 0 79 11 19
2011 IS 9 37 17 20 14 4 0 48 35 137
2011 IS-03 9 47 19 13 6 6 0 60 20 32
2011 IS-04 6 32 13 28 15 6 0 41 45 47
2011 IS-05 7 30 19 33 11 0 0 37 44 27
2011 IS-06 6 39 17 6 33 0 0 44 39 18
2008 IS 15 39 15 19 10 2 0 55 30 124
2008 IS-02 15 62 8 15 0 0 0 77 15 13
2008 IS-03 29 29 18 7 14 4 0 59 22 28
2008 IS-04 8 36 18 28 10 0 0 44 38 39
2008 IS-05 12 35 18 24 6 6 0 50 31 17
2008 IS-06 14 50 9 18 9 0 0 64 27 22

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 30 15 4 1 3 0 80 5 162
2019 IS-02 67 25 8 0 0 0 0 92 0 12
2019 IS-03 41 31 16 3 3 6 0 77 7 32
2019 IS-04 43 29 14 8 0 6 0 76 9 49
2019 IS-05 49 31 17 0 3 0 0 80 3 35
2019 IS-06 46 36 18 0 0 0 0 82 0 28
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 45 14 7 2 1 0 76 9 161
2019 IS-02 17 50 8 8 17 0 0 67 25 12
2019 IS-03 41 34 16 6 3 0 0 75 9 32
2019 IS-04 29 57 8 2 2 2 0 88 4 49
2019 IS-05 37 37 17 9 0 0 0 74 9 35
2019 IS-06 18 43 25 14 0 0 0 61 14 28
2018 IS 22 40 15 14 8 2 0 63 22 144
2018 IS-03 21 42 21 0 17 0 0 63 17 24
2018 IS-04 24 40 20 11 2 2 0 66 14 45
2018 IS-05 20 27 13 23 13 3 0 48 38 30
2018 IS-06 19 54 8 15 4 0 0 73 19 26
2017 IS 25 41 15 11 6 2 0 67 17 124
2017 IS-02 14 36 22 7 7 14 0 58 17 14
2017 IS-03 30 40 17 10 3 0 0 70 13 30
2017 IS-04 22 46 12 12 9 0 0 68 20 35
2017 IS-05 24 36 16 12 8 4 0 62 21 25
2017 IS-06 28 42 12 18 0 0 0 70 18 17
2014 IS 20 46 18 11 0 3 1 69 12 132
2014 IS-02 7 57 14 7 0 7 7 75 8 14
2014 IS-03 21 47 21 5 0 5 0 72 6 19
2014 IS-04 26 39 24 11 0 0 0 65 11 46
2014 IS-05 10 58 19 10 0 3 0 70 10 31
2014 IS-06 37 26 5 26 0 5 0 67 28 19
2011 IS 22 39 18 12 5 4 0 63 18 137
2011 IS-03 31 38 9 13 3 6 0 73 17 32
2011 IS-04 17 45 19 11 4 4 0 64 16 47
2011 IS-05 19 30 26 22 0 4 0 50 23 27
2011 IS-06 11 44 17 6 22 0 0 56 28 18

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 39 19 18 6 4 0 55 25 158
2019 IS-02 17 42 17 0 25 0 0 58 25 12
2019 IS-03 13 42 16 13 3 13 0 63 19 31
2019 IS-04 20 39 18 14 4 4 0 62 19 49
2019 IS-05 15 32 24 24 6 0 0 47 29 34
2019 IS-06 8 38 19 31 4 0 0 46 35 26

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 28 32 12 18 6 3 1 63 25 162
2019 IS-02 17 17 17 25 17 8 0 36 45 12
2019 IS-03 25 25 16 25 6 3 0 52 32 32
2019 IS-04 35 35 8 14 4 2 2 72 19 49
2019 IS-05 23 29 20 17 6 3 3 55 24 35
2019 IS-06 36 43 4 14 0 4 0 81 15 28
2018 IS 23 32 17 13 6 8 1 61 20 143
2018 IS-03 16 32 12 20 8 8 4 55 32 25
2018 IS-04 30 27 18 14 2 9 0 63 18 44
2018 IS-05 17 31 24 7 10 10 0 54 19 29
2018 IS-06 27 46 12 15 0 0 0 73 15 26
2017 IS 23 36 14 16 7 2 1 62 24 123
2017 IS-02 21 14 22 14 22 7 0 38 39 14
2017 IS-03 23 20 27 20 10 0 0 43 30 30
2017 IS-04 28 35 12 15 3 3 5 68 19 35
2017 IS-05 17 50 8 16 4 4 0 70 21 24
2017 IS-06 22 66 0 12 0 0 0 88 12 17
2014 IS 31 37 14 11 2 4 2 72 14 132
2014 IS-02 29 36 7 14 0 14 0 75 17 14
2014 IS-03 21 53 11 5 0 5 5 82 6 19
2014 IS-04 28 37 15 15 0 2 2 68 16 46
2014 IS-05 29 29 19 13 6 3 0 60 20 31
2014 IS-06 58 26 11 0 5 0 0 84 5 19
2011 IS 35 24 12 11 7 11 0 66 20 137
2011 IS-03 41 28 13 6 6 6 0 73 13 32
2011 IS-04 30 17 17 15 6 15 0 55 25 47
2011 IS-05 33 33 7 7 11 7 0 72 20 27
2011 IS-06 50 28 6 0 6 11 0 88 6 18
2008 IS 21 35 14 14 8 8 0 61 24 124
2008 IS-02 17 33 17 17 17 0 0 50 33 12
2008 IS-03 29 25 21 4 11 11 0 60 16 28
2008 IS-04 13 48 10 20 5 5 0 63 26 40
2008 IS-05 18 47 6 12 0 18 0 79 14 17
2008 IS-06 36 18 14 18 5 9 0 60 25 22

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 31 22 6 4 2 0 68 9 161
2019 IS-02 58 0 33 8 0 0 0 58 8 12
2019 IS-03 25 41 19 3 6 6 0 70 10 32
2019 IS-04 43 35 16 2 2 2 0 79 4 49
2019 IS-05 35 21 35 6 3 0 0 56 9 34
2019 IS-06 29 43 11 14 4 0 0 71 18 28
2018 IS 32 34 21 5 4 3 1 69 9 145
2018 IS-03 28 28 20 8 8 8 0 61 17 25
2018 IS-04 36 36 22 2 2 0 2 73 5 45
2018 IS-05 30 33 30 3 0 3 0 66 3 30
2018 IS-06 27 50 19 0 4 0 0 77 4 26

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 20 22 16 9 15 3 42 31 162
2019 IS-02 8 17 17 17 17 17 8 33 44 12
2019 IS-03 22 9 25 19 13 13 0 36 36 32
2019 IS-04 18 22 20 14 4 20 0 51 23 49
2019 IS-05 6 23 29 14 11 11 6 34 31 35
2019 IS-06 11 21 18 21 7 14 7 41 36 28
2018 IS 14 17 23 14 14 14 3 37 34 145
2018 IS-03 12 20 24 12 12 20 0 40 30 25
2018 IS-04 16 20 18 20 2 16 9 47 29 45
2018 IS-05 13 7 33 17 13 17 0 24 36 30
2018 IS-06 15 27 19 12 23 4 0 44 36 26
2017 IS 14 15 19 11 16 19 7 39 35 124
2017 IS-02 14 22 14 14 14 21 0 45 36 14
2017 IS-03 16 20 23 3 13 17 7 48 22 30
2017 IS-04 14 11 28 12 12 20 3 33 30 35
2017 IS-05 8 16 4 24 12 24 12 38 56 25
2017 IS-06 24 0 24 0 34 12 6 29 42 17
2014 IS 8 15 20 20 15 16 5 30 45 132
2014 IS-02 7 14 21 0 21 29 7 33 33 14
2014 IS-03 11 26 11 16 16 21 0 47 40 19
2014 IS-04 0 13 24 26 13 17 7 17 51 46
2014 IS-05 10 13 23 26 16 10 3 26 48 31
2014 IS-06 26 5 21 21 11 11 5 38 38 19
2011 IS 7 17 19 21 11 23 3 32 43 135
2011 IS-03 10 19 29 10 10 19 3 38 25 31
2011 IS-04 4 19 17 26 9 23 2 31 46 47
2011 IS-05 7 15 22 22 15 19 0 27 45 27
2011 IS-06 12 12 0 35 12 24 6 33 67 17

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 43 17 10 9 3 0 62 20 162
2019 IS-02 8 33 17 17 25 0 0 42 42 12
2019 IS-03 22 41 16 6 9 6 0 67 17 32
2019 IS-04 24 41 20 6 6 2 0 67 13 49
2019 IS-05 14 46 14 14 6 6 0 64 21 35
2019 IS-06 11 46 21 14 7 0 0 57 21 28
2018 IS 19 39 15 12 10 5 0 61 23 142
2018 IS-03 21 38 17 13 13 0 0 58 25 24
2018 IS-04 24 44 13 7 7 4 0 72 14 45
2018 IS-05 20 33 10 13 13 10 0 59 30 30
2018 IS-06 8 36 24 20 8 4 0 46 29 25
2017 IS 26 29 19 12 7 6 1 59 21 123
2017 IS-02 29 22 14 7 7 14 7 64 18 14
2017 IS-03 35 17 27 10 8 3 0 54 18 29
2017 IS-04 28 31 20 9 9 3 0 61 18 35
2017 IS-05 20 28 12 20 8 11 0 55 32 25
2017 IS-06 11 54 18 18 0 0 0 64 18 17
2014 IS 27 37 15 11 7 3 0 66 18 132
2014 IS-02 14 57 7 7 7 7 0 77 15 14
2014 IS-03 21 53 11 5 5 5 0 78 11 19
2014 IS-04 30 35 17 13 4 0 0 65 17 46
2014 IS-05 32 26 16 13 10 3 0 60 23 31
2014 IS-06 32 32 16 5 11 5 0 67 17 19
2011 IS 21 37 14 17 10 1 1 59 27 136
2011 IS-03 25 34 13 16 13 0 0 59 28 32
2011 IS-04 13 43 13 22 4 2 2 59 27 46
2011 IS-05 22 41 15 11 11 0 0 63 22 27
2011 IS-06 28 22 11 17 22 0 0 50 39 18
2008 IS 23 35 19 11 7 3 1 61 19 124
2008 IS-02 31 31 15 8 8 0 8 67 17 13
2008 IS-03 25 32 14 25 4 0 0 57 29 28
2008 IS-04 28 40 20 5 5 3 0 69 10 40
2008 IS-05 19 38 19 6 6 13 0 64 14 16
2008 IS-06 14 32 23 14 14 5 0 48 29 22

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 36 17 12 14 2 1 56 27 162
2019 IS-02 25 25 8 8 25 8 0 55 36 12
2019 IS-03 13 41 16 13 16 3 0 55 29 32
2019 IS-04 18 33 22 12 12 2 0 52 25 49
2019 IS-05 17 43 23 6 9 0 3 62 15 35
2019 IS-06 21 29 7 21 14 4 4 54 38 28
2018 IS 19 23 19 18 17 3 0 44 36 145
2018 IS-03 12 36 20 8 24 0 0 48 32 25
2018 IS-04 22 16 22 18 18 4 0 40 37 45
2018 IS-05 20 20 20 27 10 3 0 41 38 30
2018 IS-06 12 35 19 19 15 0 0 46 35 26
2017 IS 20 22 16 18 19 4 2 45 39 124
2017 IS-02 14 14 7 35 22 0 7 31 61 14
2017 IS-03 20 20 16 20 20 3 0 42 41 30
2017 IS-04 15 31 17 12 23 3 0 47 36 35
2017 IS-05 36 8 8 20 20 8 0 48 43 25
2017 IS-06 18 36 24 12 6 5 0 56 19 17
2014 IS 15 27 16 17 19 5 1 45 38 132
2014 IS-02 7 36 7 0 36 14 0 50 42 14
2014 IS-03 16 21 11 37 5 11 0 41 47 19
2014 IS-04 13 26 15 20 22 2 2 41 43 46
2014 IS-05 19 29 19 13 16 3 0 50 30 31
2014 IS-06 21 32 21 16 11 0 0 53 26 19
2011 IS 16 26 13 20 23 0 1 43 44 137
2011 IS-03 13 16 13 28 28 0 3 29 58 32
2011 IS-04 11 36 15 17 21 0 0 47 38 47
2011 IS-05 26 26 15 22 7 0 4 54 31 27
2011 IS-06 22 28 6 11 33 0 0 50 44 18
2008 IS 14 31 17 19 18 1 0 45 38 125
2008 IS-02 0 31 23 38 8 0 0 31 46 13
2008 IS-03 14 32 11 25 14 4 0 48 41 28
2008 IS-04 15 35 20 15 15 0 0 50 30 40
2008 IS-05 18 35 12 12 24 0 0 53 35 17
2008 IS-06 18 23 18 18 23 0 0 41 41 22

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 30 10 4 4 0 3 80 9 162
2019 IS-02 83 8 0 8 0 0 0 92 8 12
2019 IS-03 59 19 6 0 9 0 6 83 10 32
2019 IS-04 49 35 4 6 2 0 4 87 9 49
2019 IS-05 40 37 14 3 3 0 3 79 6 35
2019 IS-06 36 32 21 7 4 0 0 68 11 28

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 61 10 7 2 7 1 10 80 11 161
2019 IS-02 67 8 0 0 17 8 0 82 18 12
2019 IS-03 63 13 3 6 0 0 16 89 7 32
2019 IS-04 61 4 10 4 6 0 14 76 12 49
2019 IS-05 49 14 11 0 14 3 9 71 16 35
2019 IS-06 75 11 4 0 7 0 4 89 7 28

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 23 10 6 2 1 2 80 9 162
2019 IS-02 50 17 0 17 17 0 0 67 33 12
2019 IS-03 53 22 9 6 0 3 6 83 7 32
2019 IS-04 61 18 14 2 2 0 2 81 4 49
2019 IS-05 46 34 9 9 3 0 0 80 11 35
2019 IS-06 57 25 14 4 0 0 0 82 4 28

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 24 13 6 6 4 3 73 13 161
2019 IS-02 42 25 8 8 17 0 0 67 25 12
2019 IS-03 50 13 6 16 0 6 9 74 19 32
2019 IS-04 45 27 10 6 4 6 2 78 11 49
2019 IS-05 41 29 15 3 6 3 3 75 9 34
2019 IS-06 39 29 21 0 11 0 0 68 11 28

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 14 6 6 8 3 8 78 15 161
2019 IS-02 75 8 0 0 8 8 0 91 9 12
2019 IS-03 47 13 6 9 6 3 16 73 19 32
2019 IS-04 52 17 6 6 10 2 6 75 18 48
2019 IS-05 54 17 9 3 3 6 9 83 7 35
2019 IS-06 64 11 0 4 14 0 7 81 19 28

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 82 7 2 2 2 1 4 94 4 162
2019 IS-02 83 0 8 0 8 0 0 83 8 12
2019 IS-03 69 16 3 3 3 0 6 90 7 32
2019 IS-04 86 8 2 0 2 0 2 96 2 49
2019 IS-05 86 3 3 0 0 3 6 97 0 35
2019 IS-06 93 4 0 0 0 0 4 100 0 28

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 78 6 5 3 1 3 4 91 4 162
2019 IS-02 83 0 8 0 8 0 0 83 8 12
2019 IS-03 63 13 6 9 0 0 9 83 10 32
2019 IS-04 84 6 2 2 0 2 4 96 2 49
2019 IS-05 77 0 6 0 0 11 6 93 0 35
2019 IS-06 86 7 4 4 0 0 0 93 4 28

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 83 4 1 1 1 2 9 98 1 161
2019 IS-02 92 0 0 0 8 0 0 92 8 12
2019 IS-03 84 6 0 3 0 0 6 97 3 32
2019 IS-04 81 2 0 0 0 2 15 100 0 48
2019 IS-05 74 9 0 0 0 9 9 100 0 35
2019 IS-06 93 0 0 0 0 0 7 100 0 28

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 43 17 9 3 4 0 71 12 162
2019 IS-02 17 33 8 8 17 17 0 60 30 12
2019 IS-03 31 41 16 9 3 0 0 72 13 32
2019 IS-04 22 41 24 4 2 6 0 67 7 49
2019 IS-05 20 46 23 9 0 3 0 68 9 35
2019 IS-06 29 54 0 14 4 0 0 82 18 28
2018 IS 20 43 19 10 5 3 0 65 16 145
2018 IS-03 28 32 24 4 8 4 0 63 13 25
2018 IS-04 11 53 18 13 2 2 0 66 16 45
2018 IS-05 17 40 27 7 3 7 0 61 11 30
2018 IS-06 27 38 19 12 4 0 0 65 15 26
2017 IS 24 40 19 8 7 3 0 65 15 123
2017 IS-02 36 42 0 7 14 0 0 78 22 14
2017 IS-03 16 44 20 13 3 3 0 63 17 30
2017 IS-04 19 40 23 6 6 6 0 63 12 35
2017 IS-05 28 32 24 8 8 0 0 60 16 25
2017 IS-06 32 38 13 6 6 5 0 73 13 16

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 38 18 8 0 0 0 74 8 162
2019 IS-02 50 25 17 8 0 0 0 75 8 12
2019 IS-03 31 47 16 6 0 0 0 78 6 32
2019 IS-04 41 39 20 0 0 0 0 80 0 49
2019 IS-05 31 29 23 17 0 0 0 60 17 35
2019 IS-06 36 43 14 7 0 0 0 79 7 28
2018 IS 49 32 11 6 0 2 0 83 6 141
2018 IS-03 52 28 16 4 0 0 0 80 4 25
2018 IS-04 37 42 16 5 0 0 0 79 5 43
2018 IS-05 45 31 14 3 0 7 0 81 4 29
2018 IS-06 69 19 4 8 0 0 0 88 8 26
2017 IS 35 45 11 6 0 2 0 83 6 124
2017 IS-02 50 14 7 14 0 14 0 75 17 14
2017 IS-03 33 54 7 7 0 0 0 87 7 30
2017 IS-04 31 51 17 0 0 0 0 83 0 35
2017 IS-05 32 48 12 8 0 0 0 80 8 25
2017 IS-06 42 36 12 6 0 5 0 81 6 17
2014 IS 38 48 6 5 2 2 0 88 6 132
2014 IS-02 36 43 7 7 7 0 0 79 14 14
2014 IS-03 37 58 5 0 0 0 0 95 0 19
2014 IS-04 41 41 9 7 0 2 0 84 7 46
2014 IS-05 35 55 3 3 3 0 0 90 6 31
2014 IS-06 42 42 5 5 0 5 0 89 6 19
2011 IS 28 43 11 7 5 6 0 76 12 137
2011 IS-03 31 50 9 3 3 3 0 84 6 32
2011 IS-04 21 47 11 4 4 13 0 78 10 47
2011 IS-05 37 19 22 19 4 0 0 56 22 27
2011 IS-06 11 67 6 0 11 6 0 82 12 18

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 37 7 2 1 1 0 90 3 162
2019 IS-02 58 33 8 0 0 0 0 92 0 12
2019 IS-03 38 53 6 3 0 0 0 91 3 32
2019 IS-04 61 31 4 2 0 2 0 94 2 49
2019 IS-05 54 31 11 3 0 0 0 86 3 35
2019 IS-06 46 39 11 0 0 4 0 89 0 28
2018 IS 55 28 12 1 1 2 1 86 2 143
2018 IS-03 52 24 20 0 4 0 0 76 4 25
2018 IS-04 50 39 7 2 0 2 0 91 2 44
2018 IS-05 55 24 10 0 0 7 3 88 0 29
2018 IS-06 69 23 4 4 0 0 0 92 4 26
2017 IS 45 38 14 2 1 1 0 84 2 124
2017 IS-02 57 22 22 0 0 0 0 78 0 14
2017 IS-03 50 37 10 3 0 0 0 87 3 30
2017 IS-04 37 43 17 0 3 0 0 80 3 35
2017 IS-05 44 36 12 4 0 4 0 83 4 25
2017 IS-06 46 42 12 0 0 0 0 88 0 17
2014 IS 43 39 11 2 2 4 0 86 3 132
2014 IS-02 43 36 14 0 7 0 0 79 7 14
2014 IS-03 37 47 11 0 0 5 0 89 0 19
2014 IS-04 46 33 11 2 0 9 0 86 2 46
2014 IS-05 42 39 13 3 3 0 0 81 6 31
2014 IS-06 47 47 5 0 0 0 0 95 0 19

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 44 6 6 1 1 0 87 8 161
2019 IS-02 50 25 8 8 0 8 0 82 9 12
2019 IS-03 50 38 3 6 3 0 0 88 9 32
2019 IS-04 51 43 0 6 0 0 0 94 6 49
2019 IS-05 34 49 11 6 0 0 0 83 6 35
2019 IS-06 29 54 11 7 0 0 0 82 7 28
2018 IS 49 32 9 7 2 1 0 82 9 143
2018 IS-03 56 28 4 8 4 0 0 84 12 25
2018 IS-04 50 39 11 0 0 0 0 89 0 44
2018 IS-05 45 24 10 14 3 3 0 71 18 29
2018 IS-06 38 42 8 12 0 0 0 81 12 26
2017 IS 37 46 11 5 2 0 0 83 6 124
2017 IS-02 35 36 14 7 7 0 0 71 14 14
2017 IS-03 36 54 3 7 0 0 0 90 7 30
2017 IS-04 43 46 9 0 3 0 0 88 3 35
2017 IS-05 28 48 20 4 0 0 0 76 4 25
2017 IS-06 46 36 12 6 0 0 0 82 6 17
2014 IS 48 43 6 2 1 0 0 91 3 132
2014 IS-02 50 36 7 7 0 0 0 86 7 14
2014 IS-03 47 42 5 5 0 0 0 89 5 19
2014 IS-04 48 52 0 0 0 0 0 100 0 46
2014 IS-05 42 42 10 3 3 0 0 84 6 31
2014 IS-06 63 26 11 0 0 0 0 89 0 19
2011 IS 39 44 10 4 3 0 1 84 7 135
2011 IS-03 50 41 3 3 3 0 0 91 6 32
2011 IS-04 33 50 9 7 2 0 0 83 9 46
2011 IS-05 37 41 22 0 0 0 0 78 0 27
2011 IS-06 24 53 6 0 12 0 6 81 13 17
2008 IS 36 40 13 5 5 2 0 77 10 125
2008 IS-02 46 31 8 8 8 0 0 77 15 13
2008 IS-03 39 36 11 7 4 4 0 78 11 28
2008 IS-04 28 50 18 3 3 0 0 78 5 40
2008 IS-05 35 35 12 6 6 6 0 75 13 17
2008 IS-06 45 32 14 5 5 0 0 77 9 22

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 37 31 18 8 4 1 0 69 13 161
2019 IS-02 50 8 17 8 0 17 0 70 10 12
2019 IS-03 44 28 16 6 6 0 0 72 13 32
2019 IS-04 49 27 12 10 2 0 0 76 12 49
2019 IS-05 31 26 34 6 3 0 0 57 9 35
2019 IS-06 19 52 15 7 7 0 0 70 15 27
2018 IS 30 37 15 9 8 1 0 68 17 141
2018 IS-03 32 40 12 4 12 0 0 72 16 25
2018 IS-04 45 23 20 7 5 0 0 68 11 44
2018 IS-05 17 41 14 10 14 3 0 61 25 29
2018 IS-06 15 50 19 15 0 0 0 65 15 26
2017 IS 29 32 20 11 6 1 0 62 18 124
2017 IS-02 29 35 22 7 7 0 0 64 14 14
2017 IS-03 30 41 16 3 7 3 0 73 10 30
2017 IS-04 37 31 12 15 6 0 0 68 20 35
2017 IS-05 16 27 32 16 8 0 0 44 24 25
2017 IS-06 34 18 30 18 0 0 0 52 18 17
2014 IS 33 42 14 10 2 0 0 74 12 132
2014 IS-02 29 50 0 14 7 0 0 79 21 14
2014 IS-03 32 47 5 16 0 0 0 79 16 19
2014 IS-04 30 41 17 11 0 0 0 72 11 46
2014 IS-05 29 42 23 0 6 0 0 71 6 31
2014 IS-06 53 26 5 16 0 0 0 79 16 19
2011 IS 33 36 16 9 6 0 0 69 15 137
2011 IS-03 31 44 16 6 3 0 0 75 9 32
2011 IS-04 30 38 19 11 2 0 0 68 13 47
2011 IS-05 37 22 22 15 4 0 0 59 19 27
2011 IS-06 22 44 11 6 17 0 0 67 22 18

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 33 18 9 3 1 1 69 13 160
2019 IS-02 42 8 17 17 0 8 8 60 20 12
2019 IS-03 47 25 16 6 6 0 0 72 13 32
2019 IS-04 47 30 13 6 2 2 0 78 9 47
2019 IS-05 29 26 37 9 0 0 0 54 9 35
2019 IS-06 14 57 11 14 4 0 0 71 18 28
2018 IS 30 37 14 13 5 1 0 68 18 143
2018 IS-03 20 56 4 16 4 0 0 76 20 25
2018 IS-04 42 26 23 5 2 2 0 69 7 43
2018 IS-05 23 37 13 17 7 3 0 62 24 30
2018 IS-06 19 46 15 15 4 0 0 65 19 26
2017 IS 32 30 19 15 5 0 0 62 19 124
2017 IS-02 22 35 22 14 7 0 0 57 22 14
2017 IS-03 40 27 24 3 7 0 0 66 10 30
2017 IS-04 37 34 9 17 3 0 0 71 20 35
2017 IS-05 16 28 36 16 4 0 0 44 20 25
2017 IS-06 40 24 6 30 0 0 0 64 30 17
2014 IS 34 39 14 11 2 0 0 73 13 132
2014 IS-02 29 43 7 14 7 0 0 71 21 14
2014 IS-03 32 47 16 5 0 0 0 79 5 19
2014 IS-04 30 37 20 13 0 0 0 67 13 46
2014 IS-05 35 39 13 6 6 0 0 74 13 31
2014 IS-06 53 26 5 16 0 0 0 79 16 19
2011 IS 29 45 11 10 5 0 0 74 15 137
2011 IS-03 31 47 9 9 3 0 0 78 13 32
2011 IS-04 28 47 13 11 2 0 0 74 13 47
2011 IS-05 33 37 15 11 4 0 0 70 15 27
2011 IS-06 22 44 6 11 17 0 0 67 28 18
2008 IS 28 38 16 9 8 1 0 67 17 125
2008 IS-02 31 31 15 8 15 0 0 62 23 13
2008 IS-03 39 39 11 4 4 4 0 81 7 28
2008 IS-04 18 58 10 13 3 0 0 75 15 40
2008 IS-05 35 12 41 6 6 0 0 47 12 17
2008 IS-06 27 32 14 14 14 0 0 59 27 22

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 24 19 14 6 6 0 59 21 161
2019 IS-02 42 17 8 8 8 17 0 70 20 12
2019 IS-03 38 16 28 6 9 3 0 55 16 32
2019 IS-04 37 22 12 16 4 8 0 64 22 49
2019 IS-05 26 29 21 15 6 3 0 58 21 34
2019 IS-06 18 32 21 21 4 4 0 52 26 28
2018 IS 26 19 23 17 11 3 0 47 29 144
2018 IS-03 24 28 32 4 12 0 0 52 16 25
2018 IS-04 36 11 20 25 7 0 0 48 32 44
2018 IS-05 17 23 20 20 13 7 0 43 36 30
2018 IS-06 19 15 27 15 15 8 0 38 33 26
2017 IS 27 19 21 15 11 6 1 50 28 124
2017 IS-02 35 7 14 14 22 7 0 46 39 14
2017 IS-03 33 16 20 7 10 14 0 57 19 30
2017 IS-04 28 26 26 15 6 0 0 54 20 35
2017 IS-05 16 20 20 15 16 8 4 41 36 25
2017 IS-06 28 18 18 30 6 0 0 46 36 17
2014 IS 28 24 21 11 9 7 0 56 21 132
2014 IS-02 36 7 21 0 21 14 0 50 25 14
2014 IS-03 26 37 32 0 0 5 0 67 0 19
2014 IS-04 28 22 22 15 9 4 0 52 25 46
2014 IS-05 29 26 16 13 13 3 0 57 27 31
2014 IS-06 26 26 16 11 5 16 0 63 19 19
2011 IS 25 23 19 16 13 4 0 50 30 137
2011 IS-03 22 34 13 13 19 0 0 56 31 32
2011 IS-04 21 19 30 15 11 4 0 42 27 47
2011 IS-05 33 22 15 11 11 7 0 60 24 27
2011 IS-06 17 22 11 28 22 0 0 39 50 18
2008 IS 18 26 25 14 15 3 0 45 30 125
2008 IS-02 15 23 23 8 31 0 0 38 38 13
2008 IS-03 18 39 21 11 7 4 0 59 19 28
2008 IS-04 18 25 30 20 5 3 0 44 26 40
2008 IS-05 29 24 18 0 18 12 0 60 20 17
2008 IS-06 9 18 27 18 27 0 0 27 45 22
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 34 25 41 162
2019 IS-02 42 33 25 12
2019 IS-03 19 22 59 32
2019 IS-04 31 29 41 49
2019 IS-05 29 20 51 35
2019 IS-06 54 29 18 28
2018 IS 33 30 37 145
2018 IS-03 40 24 36 25
2018 IS-04 24 38 38 45
2018 IS-05 37 20 43 30
2018 IS-06 42 27 31 26
2017 IS 34 35 31 124
2017 IS-02 36 21 43 14
2017 IS-03 30 41 30 30
2017 IS-04 29 34 37 35
2017 IS-05 44 32 24 25
2017 IS-06 36 48 16 17
2014 IS 33 33 34 132
2014 IS-02 43 43 14 14
2014 IS-03 16 42 42 19
2014 IS-04 28 33 39 46
2014 IS-05 35 32 32 31
2014 IS-06 53 26 21 19
2011 IS 39 23 37 137
2011 IS-03 28 31 41 32
2011 IS-04 28 32 40 47
2011 IS-05 48 19 33 27
2011 IS-06 61 6 33 18

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 IS 7 20 56 5 0 11 55
2019 IS-04 13 20 40 0 0 27 15
2019 IS-05 20 10 70 0 0 0 10
2019 IS-06 0 27 67 0 0 7 15
2018 IS 4 17 60 4 2 13 47
2018 IS-04 0 27 64 0 0 9 11
2018 IS-05 9 18 73 0 0 0 11
2017 IS 12 24 40 12 7 5 42
2017 IS-04 20 30 20 0 19 10 10
2017 IS-05 28 9 54 0 9 0 11
2014 IS 7 23 56 5 9999 9 43
2014 IS-04 0 8 85 0 9999 8 13
2014 IS-05 9 18 45 9 9999 18 11
2014 IS-06 10 40 50 0 9999 0 10
2011 IS 13 11 56 9 9999 11 54
2011 IS-04 0 8 62 15 9999 15 13
2011 IS-05 15 0 54 8 9999 23 13
2011 IS-06 18 18 55 9 9999 0 11
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 47 10 13 5 1 2 72 18 159
2019 IS-02 17 17 17 25 25 0 0 33 50 12
2019 IS-03 19 48 13 16 3 0 0 68 19 31
2019 IS-04 31 43 10 12 4 0 0 73 16 49
2019 IS-05 29 41 6 15 6 3 0 73 21 34
2019 IS-06 11 70 7 0 0 0 11 92 0 27

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 20 12 2 2 12 2 81 5 161
2019 IS-02 25 17 25 0 0 33 0 63 0 12
2019 IS-03 48 13 16 3 6 13 0 70 11 31
2019 IS-04 57 24 10 2 0 6 0 87 2 49
2019 IS-05 49 11 14 3 0 20 3 78 4 35
2019 IS-06 54 29 4 4 0 4 7 92 4 28
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 19 81 162
2019 IS-03 16 84 32
2019 IS-04 12 88 49
2019 IS-05 26 74 35
2018 IS 15 85 145
2018 IS-02 0 100 15
2018 IS-03 24 76 25
2018 IS-05 30 70 30
2018 IS-06 19 81 26

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 31 69 29
2018 IS 64 36 22

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 59 41 29
2018 IS 64 36 22

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 29
2018 IS 0 100 22

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 29
2018 IS 0 100 22

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 24 76 29

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 36 64 28
2018 IS 50 50 22

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 50 50 28
2018 IS 36 64 22

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 36 64 28
2018 IS 45 55 22

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 32 68 28
2018 IS 45 55 22

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 29 71 28
2018 IS 36 64 22

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 50 50 28
2018 IS 55 45 22

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 21 79 28
2018 IS 32 68 22

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 28
2018 IS 0 100 22

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 43 57 28
2018 IS 32 68 22

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 67 33 27
2018 IS 64 36 22

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 27
2018 IS 0 100 22

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 26 74 27

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 19 81 27

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 48 52 27
2018 IS 32 68 22

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 27
2018 IS 0 100 22

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 52 48 27
2018 IS 32 68 22

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 24 76 160
2019 IS-03 22 78 32
2019 IS-04 20 80 49
2019 IS-05 31 69 35

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 11 17 8 10 30 10 40 31 162
2019 IS-02 17 0 17 0 25 25 17 29 43 12
2019 IS-03 9 6 25 9 9 25 16 26 32 32
2019 IS-04 14 8 14 12 6 37 8 41 33 49
2019 IS-05 11 6 17 3 14 40 9 33 33 35
2019 IS-06 18 32 11 7 7 18 7 67 19 28
2018 IS 15 14 23 6 5 27 10 47 17 143
2018 IS-03 12 8 32 8 4 32 4 31 19 25
2018 IS-04 9 18 23 0 0 32 18 55 0 44
2018 IS-05 17 7 17 10 7 33 10 41 29 30
2018 IS-06 19 31 19 12 4 8 8 59 18 26
2017 IS 10 7 21 7 7 32 15 33 27 124
2017 IS-02 22 7 22 0 7 28 14 50 13 14
2017 IS-03 7 3 16 10 10 30 24 21 43 30
2017 IS-04 11 5 29 6 6 35 9 29 21 35
2017 IS-05 0 12 24 8 4 32 20 25 25 25
2017 IS-06 24 12 12 12 6 28 6 55 27 17
2014 IS 10 9 25 4 5 37 11 36 16 132
2014 IS-02 0 14 29 7 7 29 14 25 25 14
2014 IS-03 16 0 16 11 5 42 11 33 33 19
2014 IS-04 9 13 22 2 0 41 13 48 5 46
2014 IS-05 3 6 35 0 10 32 13 18 18 31
2014 IS-06 26 5 26 5 5 32 0 46 15 19

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 28 33 15 7 7 9 1 68 16 162
2019 IS-02 42 17 8 8 17 8 0 64 27 12
2019 IS-03 22 22 16 6 9 22 3 58 21 32
2019 IS-04 39 27 18 4 4 8 0 71 9 49
2019 IS-05 26 31 17 11 9 6 0 61 21 35
2019 IS-06 21 61 7 4 4 4 0 85 7 28
2018 IS 31 30 15 6 4 13 1 71 12 144
2018 IS-03 24 28 16 4 8 20 0 65 15 25
2018 IS-04 36 34 14 0 2 11 2 82 3 44
2018 IS-05 23 30 17 7 7 13 3 64 16 30
2018 IS-06 38 27 12 12 4 8 0 71 17 26
2017 IS 21 24 23 7 4 19 3 57 14 123
2017 IS-02 22 14 22 7 0 28 7 56 11 14
2017 IS-03 24 21 20 7 3 21 3 60 13 29
2017 IS-04 20 22 26 9 6 17 0 51 18 35
2017 IS-05 8 24 28 8 0 24 8 47 12 25
2017 IS-06 36 42 12 0 6 5 0 81 6 17
2014 IS 19 28 27 3 2 19 2 60 7 132
2014 IS-02 21 50 14 0 7 7 0 77 8 14
2014 IS-03 16 53 11 0 0 21 0 87 0 19
2014 IS-04 15 22 39 2 0 17 4 47 3 46
2014 IS-05 16 13 32 10 6 19 3 38 21 31
2014 IS-06 37 26 11 0 0 26 0 86 0 19
2011 IS 26 30 20 3 3 18 0 68 7 137
2011 IS-03 34 34 13 0 0 19 0 85 0 32
2011 IS-04 19 34 26 2 2 17 0 64 5 47
2011 IS-05 26 19 22 7 4 22 0 57 14 27
2011 IS-06 28 22 28 6 11 6 0 53 18 18
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 5 95 162
2019 IS-04 0 100 49
2019 IS-05 0 100 35
2018 IS 7 93 144

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 6 94 161
2019 IS-02 0 100 12
2019 IS-04 0 100 49
2019 IS-05 14 86 35

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 12 16 17 3 2 39 11 55 11 161
2019 IS-02 8 17 25 0 8 25 17 43 14 12
2019 IS-03 9 13 19 9 3 34 13 41 24 32
2019 IS-04 13 21 19 0 0 44 4 64 0 48
2019 IS-05 9 3 20 3 6 43 17 29 21 35
2019 IS-06 21 25 11 0 0 32 11 81 0 28
2018 IS 17 13 22 1 2 34 11 54 5 144
2018 IS-03 16 4 32 4 0 40 4 36 7 25
2018 IS-04 16 18 16 0 0 33 18 68 0 45
2018 IS-05 13 7 13 0 3 47 17 55 9 30
2018 IS-06 20 16 36 0 0 20 8 50 0 25
2017 IS 10 10 24 1 3 40 11 43 8 123
2017 IS-02 14 14 14 0 7 35 14 57 14 14
2017 IS-03 10 3 33 0 0 41 13 29 0 30
2017 IS-04 11 8 32 0 6 35 9 34 10 35
2017 IS-05 8 13 13 4 0 45 17 56 11 24
2017 IS-06 12 18 18 0 6 40 6 56 11 17
2014 IS 10 13 20 1 2 45 9 50 5 132
2014 IS-02 0 21 14 0 7 36 21 50 17 14
2014 IS-03 11 11 26 0 0 47 5 44 0 19
2014 IS-04 13 11 13 2 0 48 13 61 6 46
2014 IS-05 3 13 32 0 3 42 6 31 6 31
2014 IS-06 21 11 21 0 0 47 0 60 0 19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 31 15 1 2 14 1 78 4 162
2019 IS-02 50 17 8 0 8 17 0 80 10 12
2019 IS-03 22 34 16 3 3 22 0 72 8 32
2019 IS-04 37 39 14 0 0 10 0 84 0 49
2019 IS-05 34 23 23 3 3 11 3 67 7 35
2019 IS-06 43 36 11 0 0 11 0 88 0 28
2018 IS 37 26 17 3 0 16 1 75 4 144
2018 IS-03 36 20 24 4 0 16 0 67 5 25
2018 IS-04 38 27 18 2 0 16 0 76 3 45
2018 IS-05 33 23 17 3 0 23 0 74 4 30
2018 IS-06 36 32 12 4 0 12 4 81 5 25
2017 IS 29 30 18 2 2 15 3 73 5 123
2017 IS-02 22 22 22 7 7 14 7 55 18 14
2017 IS-03 34 29 20 0 0 14 3 75 0 29
2017 IS-04 26 28 23 0 3 20 0 67 4 35
2017 IS-05 20 40 16 4 0 16 4 75 5 25
2017 IS-06 46 30 6 0 6 6 6 86 7 17
2014 IS 18 35 15 2 2 26 3 74 4 132
2014 IS-02 21 43 7 0 7 14 7 82 9 14
2014 IS-03 16 58 5 0 0 21 0 93 0 19
2014 IS-04 15 33 24 2 0 22 4 65 3 46
2014 IS-05 10 26 19 3 3 35 3 58 11 31
2014 IS-06 42 21 5 0 0 32 0 92 0 19
2011 IS 36 28 14 1 2 18 0 79 4 137
2011 IS-03 44 28 13 0 0 16 0 85 0 32
2011 IS-04 32 32 15 0 2 19 0 79 3 47
2011 IS-05 26 22 19 7 0 26 0 65 10 27
2011 IS-06 44 28 11 0 11 6 0 76 12 18
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 31 20 11 13 0 1 55 24 162
2019 IS-02 25 33 17 8 17 0 0 58 25 12
2019 IS-03 22 28 22 6 19 0 3 52 26 32
2019 IS-04 18 33 24 10 14 0 0 51 24 49
2019 IS-05 37 26 11 17 9 0 0 63 26 35
2019 IS-06 21 32 21 14 11 0 0 54 25 28
2018 IS 28 26 23 10 12 1 1 55 22 144
2018 IS-03 28 28 24 4 16 0 0 56 20 25
2018 IS-04 38 22 20 9 11 0 0 60 20 45
2018 IS-05 20 40 13 7 20 0 0 60 27 30
2018 IS-06 19 23 38 15 4 0 0 42 19 26
2017 IS 24 20 22 9 23 0 1 44 33 123
2017 IS-02 14 28 14 7 29 0 7 46 39 14
2017 IS-03 34 23 20 7 16 0 0 57 23 30
2017 IS-04 24 24 21 11 21 0 0 48 32 34
2017 IS-05 24 16 20 8 32 0 0 40 40 25
2017 IS-06 18 6 36 18 18 0 5 25 38 17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 28 31 12 15 0 0 41 28 162
2019 IS-02 8 25 42 8 17 0 0 33 25 12
2019 IS-03 25 50 16 9 0 0 0 75 9 32
2019 IS-04 10 31 29 14 16 0 0 41 31 49
2019 IS-05 17 20 31 11 20 0 0 37 31 35
2019 IS-06 4 14 43 14 25 0 0 18 39 28
2018 IS 11 21 37 20 10 0 0 32 30 145
2018 IS-03 8 28 40 16 8 0 0 36 24 25
2018 IS-04 13 20 38 22 7 0 0 33 29 45
2018 IS-05 13 20 37 20 10 0 0 33 30 30
2018 IS-06 0 12 38 35 15 0 0 12 50 26
2017 IS 13 22 24 20 19 0 2 35 41 124
2017 IS-02 21 7 29 7 29 0 7 30 39 14
2017 IS-03 20 30 20 20 6 0 3 52 28 30
2017 IS-04 11 26 31 17 15 0 0 37 32 35
2017 IS-05 8 20 16 32 24 0 0 28 56 25
2017 IS-06 6 6 28 24 36 0 0 12 60 17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 23 23 17 22 0 0 38 39 162
2019 IS-02 25 8 17 17 33 0 0 33 50 12
2019 IS-03 31 31 19 13 6 0 0 63 19 32
2019 IS-04 8 27 27 20 18 0 0 35 39 49
2019 IS-05 14 23 23 17 23 0 0 37 40 35
2019 IS-06 4 18 25 18 36 0 0 21 54 28
2018 IS 10 22 28 22 18 0 0 32 40 144
2018 IS-03 8 32 28 12 20 0 0 40 32 25
2018 IS-04 9 18 27 34 11 0 0 27 45 44
2018 IS-05 17 17 33 23 10 0 0 33 33 30
2018 IS-06 4 15 27 12 42 0 0 19 54 26
2017 IS 14 19 26 18 23 0 1 33 41 124
2017 IS-02 21 14 22 0 36 0 7 38 39 14
2017 IS-03 24 23 23 17 13 0 0 47 30 30
2017 IS-04 11 20 31 20 17 0 0 31 38 35
2017 IS-05 8 20 23 16 32 0 0 28 48 25
2017 IS-06 6 6 30 34 24 0 0 12 58 17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 26 26 15 16 1 1 43 31 160
2019 IS-02 8 25 33 8 25 0 0 33 33 12
2019 IS-03 23 42 10 19 3 0 3 67 23 31
2019 IS-04 20 24 27 6 20 2 0 46 27 49
2019 IS-05 20 17 26 26 11 0 0 37 37 35
2019 IS-06 4 26 33 15 22 0 0 30 37 27
2018 IS 13 26 32 14 15 0 1 39 29 145
2018 IS-03 16 28 28 12 12 0 4 46 25 25
2018 IS-04 13 18 33 20 16 0 0 31 36 45
2018 IS-05 13 27 37 10 13 0 0 40 23 30
2018 IS-06 4 19 42 12 23 0 0 23 35 26
2017 IS 14 15 24 21 25 0 2 29 47 124
2017 IS-02 28 22 14 7 22 0 7 53 31 14
2017 IS-03 24 10 23 30 13 0 0 34 43 30
2017 IS-04 8 23 19 23 23 0 3 33 48 35
2017 IS-05 7 16 16 20 40 0 0 24 60 25
2017 IS-06 6 0 48 16 30 0 0 6 46 17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 29 20 9 10 0 1 60 20 162
2019 IS-02 42 33 8 8 8 0 0 75 17 12
2019 IS-03 53 34 9 0 0 0 3 90 0 32
2019 IS-04 27 39 18 8 8 0 0 65 16 49
2019 IS-05 40 17 14 9 20 0 0 57 29 35
2019 IS-06 0 21 43 21 14 0 0 21 36 28
2018 IS 37 22 22 8 8 1 2 61 17 144
2018 IS-03 44 24 12 4 4 4 8 77 9 25
2018 IS-04 41 14 27 11 5 0 2 56 16 44
2018 IS-05 33 30 20 7 10 0 0 63 17 30
2018 IS-06 8 35 31 12 15 0 0 42 27 26
2017 IS 26 28 19 10 10 2 5 58 22 124
2017 IS-02 28 22 22 0 14 0 14 58 17 14
2017 IS-03 47 30 7 7 3 7 0 82 11 30
2017 IS-04 20 43 20 3 9 0 6 67 12 35
2017 IS-05 20 24 16 24 12 0 4 45 38 25
2017 IS-06 12 6 48 16 18 0 0 18 34 17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 30 27 10 9 0 0 54 19 162
2019 IS-02 50 17 8 8 17 0 0 67 25 12
2019 IS-03 44 44 13 0 0 0 0 88 0 32
2019 IS-04 22 31 27 14 6 0 0 53 20 49
2019 IS-05 20 34 17 14 14 0 0 54 29 35
2019 IS-06 4 11 64 7 14 0 0 14 21 28
2018 IS 29 27 22 9 13 0 0 56 22 145
2018 IS-03 36 48 8 4 4 0 0 84 8 25
2018 IS-04 38 24 11 16 11 0 0 62 27 45
2018 IS-05 20 20 33 7 20 0 0 40 27 30
2018 IS-06 8 19 42 12 19 0 0 27 31 26
2017 IS 24 26 25 16 9 0 0 50 25 122
2017 IS-02 42 14 36 7 0 0 0 57 7 14
2017 IS-03 43 30 10 14 3 0 0 73 17 30
2017 IS-04 12 36 28 9 15 0 0 48 25 33
2017 IS-05 20 16 28 23 12 0 0 36 36 25
2017 IS-06 6 18 36 34 6 0 0 24 40 17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 28 25 25 12 8 1 1 54 21 162
2019 IS-02 33 0 25 17 25 0 0 33 42 12
2019 IS-03 44 22 19 6 3 3 3 70 10 32
2019 IS-04 24 31 24 14 6 0 0 55 20 49
2019 IS-05 31 31 17 11 9 0 0 63 20 35
2019 IS-06 14 25 39 11 11 0 0 39 21 28
2018 IS 22 33 22 11 11 1 0 55 22 144
2018 IS-03 32 28 24 4 12 0 0 60 16 25
2018 IS-04 31 31 20 11 7 0 0 62 18 45
2018 IS-05 13 33 20 17 13 3 0 48 31 30
2018 IS-06 8 32 32 12 16 0 0 40 28 25
2017 IS 25 24 22 15 13 1 0 50 28 122
2017 IS-02 22 28 14 14 22 0 0 50 36 14
2017 IS-03 27 30 16 16 10 0 0 57 26 30
2017 IS-04 30 18 24 9 18 0 0 48 28 33
2017 IS-05 27 20 24 12 12 4 0 50 25 25
2017 IS-06 18 18 36 22 6 0 0 36 28 17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 29 19 22 12 1 1 45 35 162
2019 IS-02 0 33 0 33 33 0 0 33 67 12
2019 IS-03 28 38 13 13 3 3 3 70 17 32
2019 IS-04 18 31 10 31 10 0 0 49 41 49
2019 IS-05 14 31 31 9 11 3 0 47 21 35
2019 IS-06 4 11 36 32 18 0 0 14 50 28
2018 IS 10 28 26 19 17 0 0 38 35 144
2018 IS-03 16 28 28 12 16 0 0 44 28 25
2018 IS-04 9 33 27 22 9 0 0 42 31 45
2018 IS-05 13 23 30 17 17 0 0 37 33 30
2018 IS-06 0 16 24 24 36 0 0 16 60 25
2017 IS 15 23 18 22 21 0 0 38 43 122
2017 IS-02 14 21 29 22 14 0 0 35 36 14
2017 IS-03 17 33 17 20 13 0 0 50 33 30
2017 IS-04 15 24 15 28 18 0 0 39 46 33
2017 IS-05 16 24 12 16 32 0 0 40 48 25
2017 IS-06 12 6 30 22 30 0 0 18 52 17

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 32 20 9 13 1 1 57 22 160
2019 IS-02 17 8 33 8 33 0 0 25 42 12
2019 IS-03 35 32 6 10 10 3 3 72 21 31
2019 IS-04 24 41 20 6 8 0 0 65 14 49
2019 IS-05 26 26 20 14 11 3 0 53 26 35
2019 IS-06 15 30 33 7 15 0 0 44 22 27
2018 IS 21 28 19 15 16 0 0 49 31 144
2018 IS-03 20 40 20 4 16 0 0 60 20 25
2018 IS-04 38 20 16 18 9 0 0 58 27 45
2018 IS-05 13 30 7 27 23 0 0 43 50 30
2018 IS-06 8 24 36 12 20 0 0 32 32 25
2017 IS 22 18 24 20 15 0 2 40 35 122
2017 IS-02 14 22 22 22 14 0 7 38 39 14
2017 IS-03 34 16 24 13 13 0 0 50 26 30
2017 IS-04 20 21 31 15 9 0 3 43 25 33
2017 IS-05 19 12 20 28 20 0 0 32 48 25
2017 IS-06 12 24 24 22 18 0 0 36 40 17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 31 13 6 4 1 1 77 9 162
2019 IS-02 42 8 17 17 17 0 0 50 33 12
2019 IS-03 53 25 9 6 0 3 3 83 7 32
2019 IS-04 43 39 12 6 0 0 0 82 6 49
2019 IS-05 46 29 11 6 6 3 0 76 12 35
2019 IS-06 36 39 21 0 4 0 0 75 4 28

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 27 19 11 4 1 1 66 14 161
2019 IS-02 25 17 25 17 17 0 0 42 33 12
2019 IS-03 38 41 16 0 0 3 3 83 0 32
2019 IS-04 42 27 19 10 2 0 0 69 13 48
2019 IS-05 46 23 17 9 6 0 0 69 14 35
2019 IS-06 32 21 21 25 0 0 0 54 25 28
2018 IS 30 37 15 8 7 1 1 68 16 142
2018 IS-03 16 52 16 4 4 4 4 74 9 25
2018 IS-04 38 31 13 7 9 0 2 70 16 45
2018 IS-05 34 41 14 3 7 0 0 76 10 29
2018 IS-06 20 36 16 20 8 0 0 56 28 25
2017 IS 34 32 17 8 8 0 1 67 17 121
2017 IS-02 35 36 14 0 7 0 7 77 8 14
2017 IS-03 40 40 10 10 0 0 0 80 10 30
2017 IS-04 27 39 22 0 12 0 0 66 12 33
2017 IS-05 48 16 16 8 12 0 0 64 20 25
2017 IS-06 13 32 25 24 6 0 0 44 30 16

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 30 16 7 2 1 1 74 9 161
2019 IS-02 45 27 9 18 0 0 0 73 18 11
2019 IS-03 44 34 9 0 6 3 3 83 7 32
2019 IS-04 51 27 20 0 0 2 0 79 0 49
2019 IS-05 46 23 11 14 6 0 0 69 20 35
2019 IS-06 21 43 21 14 0 0 0 64 14 28
2018 IS 58 24 10 4 1 0 3 84 6 144
2018 IS-03 56 28 4 4 4 0 4 88 8 25
2018 IS-04 69 13 9 2 2 0 4 86 5 45
2018 IS-05 57 33 3 7 0 0 0 90 7 30
2018 IS-06 52 28 16 4 0 0 0 80 4 25
2017 IS 51 29 10 5 3 0 2 81 8 124
2017 IS-02 64 14 14 7 0 0 0 78 7 14
2017 IS-03 50 34 7 3 3 0 3 86 7 30
2017 IS-04 48 29 12 6 6 0 0 77 12 35
2017 IS-05 48 28 16 4 0 0 4 79 4 25
2017 IS-06 54 36 5 6 0 0 0 89 6 17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 77 10 2 0 0 3 7 97 0 162
2019 IS-02 75 8 0 0 0 0 17 100 0 12
2019 IS-03 75 16 0 0 0 3 6 100 0 32
2019 IS-04 71 10 4 0 0 4 10 95 0 49
2019 IS-05 83 9 0 0 0 6 3 100 0 35
2019 IS-06 79 11 4 0 0 0 7 96 0 28
2018 IS 77 9 4 2 0 1 7 93 2 143
2018 IS-03 76 8 0 0 0 4 12 100 0 25
2018 IS-04 82 7 0 2 0 0 9 98 3 44
2018 IS-05 77 10 7 0 0 0 7 93 0 30
2018 IS-06 80 12 4 4 0 0 0 92 4 25

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 17 4 4 5 1 3 87 9 160
2019 IS-02 58 17 0 0 17 0 8 82 18 12
2019 IS-03 63 13 6 3 6 3 6 83 10 32
2019 IS-04 67 16 2 6 4 0 4 87 11 49
2019 IS-05 77 14 3 3 3 0 0 91 6 35
2019 IS-06 63 30 0 4 4 0 0 93 7 27
2018 IS 72 9 6 5 3 0 5 85 8 144
2018 IS-03 76 4 0 8 0 0 12 91 9 25
2018 IS-04 91 4 0 0 0 0 4 100 0 45
2018 IS-05 57 17 10 3 10 0 3 76 14 30
2018 IS-06 68 4 16 8 4 0 0 72 12 25
2017 IS 75 10 4 7 1 0 3 88 8 123
2017 IS-02 64 7 7 14 0 0 7 77 16 14
2017 IS-03 70 10 7 6 0 0 7 86 7 30
2017 IS-04 82 9 0 6 3 0 0 91 9 34
2017 IS-05 72 20 0 4 0 0 4 96 4 25
2017 IS-06 78 0 12 11 0 0 0 78 11 17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 30 10 4 2 1 1 84 6 159
2019 IS-02 67 17 17 0 0 0 0 83 0 12
2019 IS-03 56 25 3 3 3 3 6 90 7 32
2019 IS-04 56 31 6 4 2 0 0 88 6 48
2019 IS-05 57 29 11 3 0 0 0 86 3 35
2019 IS-06 33 41 15 7 4 0 0 74 11 27
2018 IS 61 26 5 5 1 0 2 89 6 143
2018 IS-03 44 32 4 16 0 0 4 79 17 25
2018 IS-04 62 27 7 0 0 0 4 93 0 45
2018 IS-05 66 21 3 7 3 0 0 86 10 29
2018 IS-06 64 24 8 4 0 0 0 88 4 25
2017 IS 56 26 9 2 2 0 4 86 5 124
2017 IS-02 64 22 0 0 0 0 14 100 0 14
2017 IS-03 57 17 13 3 7 0 3 76 10 30
2017 IS-04 54 34 6 3 3 0 0 88 6 35
2017 IS-05 56 24 12 0 0 0 8 87 0 25
2017 IS-06 60 30 6 5 0 0 0 89 5 17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 19 13 4 7 1 1 76 11 160
2019 IS-02 50 8 8 8 25 0 0 58 33 12
2019 IS-03 56 22 6 3 6 3 3 83 10 32
2019 IS-04 57 18 14 4 6 0 0 76 10 49
2019 IS-05 54 20 20 6 0 0 0 74 6 35
2019 IS-06 56 19 15 0 7 4 0 77 8 27
2018 IS 50 18 13 8 9 0 1 70 17 143
2018 IS-03 52 28 0 8 8 0 4 83 17 25
2018 IS-04 56 20 9 7 7 0 2 77 14 45
2018 IS-05 59 3 14 14 10 0 0 62 24 29
2018 IS-06 32 20 28 8 12 0 0 52 20 25
2017 IS 51 25 10 10 3 1 2 77 13 124
2017 IS-02 42 22 7 22 0 0 7 69 23 14
2017 IS-03 60 17 7 6 3 3 3 82 10 30
2017 IS-04 51 38 9 3 0 0 0 88 3 35
2017 IS-05 40 24 16 16 4 0 0 64 20 25
2017 IS-06 60 18 6 11 6 0 0 78 16 17

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 15 6 0 0 1 21 92 0 158
2019 IS-02 36 9 9 0 0 0 45 83 0 11
2019 IS-03 69 6 3 0 0 3 19 96 0 32
2019 IS-04 67 6 2 0 0 0 25 97 0 48
2019 IS-05 51 20 6 0 0 0 23 93 0 35
2019 IS-06 41 37 19 0 0 0 4 81 0 27
2018 IS 47 13 6 1 1 0 32 89 3 142
2018 IS-03 52 8 4 4 0 0 32 88 6 25
2018 IS-04 41 9 5 0 0 0 45 92 0 44
2018 IS-05 52 14 3 0 3 0 28 90 5 29
2018 IS-06 48 24 16 0 4 0 8 78 4 25
2017 IS 45 14 6 1 0 0 34 89 2 122
2017 IS-02 57 0 7 0 0 0 36 89 0 14
2017 IS-03 43 7 0 3 0 0 47 94 6 30
2017 IS-04 51 9 3 0 0 0 38 95 0 35
2017 IS-05 39 22 9 0 0 0 31 87 0 23
2017 IS-06 36 36 12 5 0 0 12 81 5 17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 16 8 1 3 1 4 88 5 160
2019 IS-02 75 17 8 0 0 0 0 92 0 12
2019 IS-03 63 19 3 0 3 3 9 93 4 32
2019 IS-04 69 16 8 0 2 0 4 89 2 49
2019 IS-05 71 14 6 0 6 0 3 88 6 35
2019 IS-06 63 19 11 4 0 0 4 85 4 27
2018 IS 73 11 4 1 4 0 8 92 5 142
2018 IS-03 76 8 4 0 4 0 8 91 4 25
2018 IS-04 69 18 2 0 2 0 9 95 2 45
2018 IS-05 79 11 4 0 0 0 7 96 0 28
2018 IS-06 64 4 8 0 12 0 12 77 14 25
2017 IS 66 17 6 0 1 0 10 92 1 124
2017 IS-02 64 14 7 0 0 0 14 92 0 14
2017 IS-03 60 20 7 0 3 0 10 89 4 30
2017 IS-04 65 15 9 0 0 0 12 90 0 35
2017 IS-05 68 24 0 0 0 0 8 100 0 25
2017 IS-06 84 6 5 0 0 0 6 95 0 17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 78 11 5 0 2 1 4 93 2 160
2019 IS-02 75 17 0 0 0 0 8 100 0 12
2019 IS-03 59 16 9 0 6 3 6 83 7 32
2019 IS-04 88 6 2 0 2 0 2 96 2 49
2019 IS-05 77 11 6 0 0 0 6 94 0 35
2019 IS-06 81 11 7 0 0 0 0 93 0 27
2018 IS 69 9 6 4 2 1 9 87 7 143
2018 IS-03 68 12 8 0 0 4 8 91 0 25
2018 IS-04 69 9 2 4 2 0 13 90 8 45
2018 IS-05 79 7 0 7 0 0 7 93 7 29
2018 IS-06 76 4 12 0 0 0 8 87 0 25
2017 IS 71 10 7 2 3 0 7 87 6 123
2017 IS-02 42 7 14 14 14 0 7 53 31 14
2017 IS-03 63 13 10 3 3 0 7 82 7 30
2017 IS-04 80 6 3 0 0 0 12 97 0 35
2017 IS-05 80 8 4 0 4 0 4 92 4 25
2017 IS-06 76 13 6 0 0 0 5 93 0 16

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 31 16 6 1 1 3 77 6 160
2019 IS-02 42 25 25 8 0 0 0 67 8 12
2019 IS-03 34 28 25 3 0 3 6 69 3 32
2019 IS-04 43 37 12 4 2 0 2 81 6 49
2019 IS-05 51 34 11 3 0 0 0 86 3 35
2019 IS-06 48 26 15 7 0 0 4 77 8 27
2018 IS 44 27 15 5 2 0 6 76 7 143
2018 IS-03 28 36 24 0 4 0 8 70 4 25
2018 IS-04 53 18 16 7 0 0 7 76 7 45
2018 IS-05 48 31 17 3 0 0 0 79 3 29
2018 IS-06 48 28 8 8 4 0 4 79 13 25
2017 IS 47 27 17 4 2 1 3 77 6 124
2017 IS-02 35 29 29 0 0 0 7 69 0 14
2017 IS-03 43 28 16 3 7 0 3 73 10 30
2017 IS-04 43 28 20 3 0 3 3 75 3 35
2017 IS-05 44 28 16 7 0 0 4 75 8 25
2017 IS-06 66 24 5 6 0 0 0 89 6 17

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 12 31 37 14 5 1 0 44 19 161
2019 IS-02 17 33 17 25 8 0 0 50 33 12
2019 IS-03 19 44 25 3 6 3 0 65 10 32
2019 IS-04 14 31 43 8 4 0 0 45 12 49
2019 IS-05 14 31 31 14 9 0 0 46 23 35
2019 IS-06 0 11 56 33 0 0 0 11 33 27
2018 IS 5 34 40 15 6 0 0 39 21 144
2018 IS-03 0 54 29 13 4 0 0 54 17 24
2018 IS-04 7 36 42 13 2 0 0 42 16 45
2018 IS-05 7 33 43 10 7 0 0 40 17 30
2018 IS-06 0 15 54 15 15 0 0 15 31 26
2017 IS 6 28 39 15 12 0 0 34 27 124
2017 IS-02 14 14 29 43 0 0 0 28 43 14
2017 IS-03 7 40 43 7 3 0 0 47 10 30
2017 IS-04 3 43 34 6 15 0 0 46 20 35
2017 IS-05 8 16 48 15 12 0 0 24 27 25
2017 IS-06 0 6 36 30 28 0 0 6 58 17

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 19 37 30 4 0 0 34 29 161
2019 IS-02 17 17 25 33 8 0 0 42 33 12
2019 IS-03 6 6 28 53 6 0 0 59 13 32
2019 IS-04 4 24 37 29 6 0 0 35 29 49
2019 IS-05 21 9 44 24 3 0 0 26 29 34
2019 IS-06 7 36 46 11 0 0 0 11 43 28
2018 IS 9 22 35 25 9 0 0 34 31 140
2018 IS-03 16 12 20 44 8 0 0 52 28 25
2018 IS-04 2 31 29 26 12 0 0 38 33 42
2018 IS-05 13 20 50 10 7 0 0 17 33 30
2018 IS-06 8 29 42 13 8 0 0 21 38 24
2017 IS 14 19 39 20 9 0 0 28 33 124
2017 IS-02 29 14 22 22 14 0 0 35 43 14
2017 IS-03 13 17 26 30 13 0 0 43 30 30
2017 IS-04 9 20 46 14 11 0 0 25 28 35
2017 IS-05 20 19 48 12 0 0 0 12 40 25
2017 IS-06 5 24 48 24 0 0 0 24 28 17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 40 14 4 1 3 0 81 4 161
2019 IS-02 58 33 8 0 0 0 0 92 0 12
2019 IS-03 32 35 19 6 0 6 0 72 7 31
2019 IS-04 47 41 4 6 0 2 0 90 6 49
2019 IS-05 34 34 23 3 0 6 0 73 3 35
2019 IS-06 36 50 14 0 0 0 0 86 0 28
2018 IS 41 38 10 7 1 3 0 82 9 145
2018 IS-03 40 32 20 4 4 0 0 72 8 25
2018 IS-04 44 36 7 9 0 4 0 84 9 45
2018 IS-05 37 40 10 7 3 3 0 79 10 30
2018 IS-06 46 42 8 4 0 0 0 88 4 26
2017 IS 27 47 14 7 4 2 0 74 11 123
2017 IS-02 21 43 22 7 7 0 0 64 14 14
2017 IS-03 27 49 17 3 0 3 0 79 4 29
2017 IS-04 28 51 6 6 9 0 0 80 15 35
2017 IS-05 20 48 16 12 0 4 0 71 13 25
2017 IS-06 36 30 18 12 5 0 0 66 16 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 38 15 13 9 2 0 61 23 162
2019 IS-02 33 17 8 17 25 0 0 50 42 12
2019 IS-03 34 34 9 9 6 6 0 73 17 32
2019 IS-04 24 45 12 12 6 0 0 69 18 49
2019 IS-05 20 26 23 14 11 6 0 48 27 35
2019 IS-06 4 54 21 11 11 0 0 57 21 28
2018 IS 23 32 14 13 14 4 0 58 28 145
2018 IS-03 20 40 8 16 16 0 0 60 32 25
2018 IS-04 27 36 16 18 2 2 0 64 20 45
2018 IS-05 20 27 7 13 23 10 0 52 41 30
2018 IS-06 15 38 15 8 19 4 0 56 28 26
2017 IS 17 34 21 11 15 2 0 51 27 123
2017 IS-02 22 35 14 7 22 0 0 57 29 14
2017 IS-03 13 39 28 10 6 3 0 54 17 30
2017 IS-04 19 28 20 23 9 0 0 48 32 35
2017 IS-05 16 27 20 8 24 4 0 45 34 25
2017 IS-06 19 43 13 0 25 0 0 62 25 16
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 14 86 162
2019 IS-02 8 92 12
2019 IS-03 22 78 32
2019 IS-04 14 86 49
2019 IS-05 11 89 35
2019 IS-06 7 93 28
2017 IS 17 83 124
2017 IS-03 17 83 30
2017 IS-04 17 83 35
2017 IS-06 28 72 17
2014 IS 17 83 132
2014 IS-03 26 74 19
2014 IS-04 26 74 46

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 86 14 22
2017 IS 82 18 21
2014 IS 86 14 22
2014 IS-04 83 17 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 44 0 11 0 0 0 89 11 18
2017 IS 59 41 0 0 0 0 0 100 0 17
2014 IS 47 42 0 11 0 0 0 89 11 19
2014 IS-04 40 40 0 20 0 0 0 80 20 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 27 27 23 11 11 1 0 27 73 161
2019 IS-02 42 25 0 17 17 0 0 42 58 12
2019 IS-03 28 19 25 9 16 3 0 29 71 32
2019 IS-04 27 20 33 10 10 0 0 27 73 49
2019 IS-05 29 31 17 14 9 0 0 29 71 35
2019 IS-06 18 39 21 7 11 4 0 19 81 28
2018 IS 31 27 17 12 10 3 0 32 68 145
2018 IS-03 40 24 12 8 16 0 0 40 60 25
2018 IS-04 27 40 11 16 4 2 0 27 73 45
2018 IS-05 37 17 20 7 17 3 0 38 62 30
2018 IS-06 12 23 35 12 12 8 0 13 88 26
2017 IS 28 18 19 11 19 4 1 29 71 124
2017 IS-02 29 28 0 22 22 0 0 29 71 14
2017 IS-03 40 17 26 0 13 0 3 42 58 30
2017 IS-04 26 17 23 9 16 9 0 28 72 35
2017 IS-05 28 12 24 8 24 4 0 29 71 25
2017 IS-06 12 24 12 30 18 5 0 13 88 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 59 41 115
2019 IS-04 69 31 35
2019 IS-05 60 40 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 41 59 108
2019 IS-04 41 59 34
2019 IS-05 29 71 24
2019 IS-06 52 48 21
2018 IS 33 67 96
2018 IS-04 38 63 32
2018 IS-05 17 83 18
2018 IS-06 29 71 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 20 16 23 17 1 8 38 44 110
2019 IS-04 15 24 15 26 15 0 6 41 44 34
2019 IS-05 20 24 8 24 16 0 8 48 43 25
2019 IS-06 14 18 23 9 23 0 14 37 37 22
2018 IS 18 17 18 21 20 2 5 37 44 96
2018 IS-04 13 19 19 25 16 0 9 34 45 32
2018 IS-05 11 28 6 28 22 6 0 41 53 18
2018 IS-06 19 19 19 14 24 5 0 40 40 21
2017 IS 2 25 13 26 27 2 4 29 57 84
2017 IS-02 10 9 10 10 61 0 0 19 71 10
2017 IS-03 6 17 19 41 12 6 0 25 56 17
2017 IS-04 0 31 22 22 20 4 0 33 44 23
2017 IS-05 0 24 6 29 30 0 12 27 66 17
2017 IS-06 0 36 0 29 29 0 7 38 62 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 6 11 15 28 31 4 6 18 66 109
2019 IS-04 6 15 15 26 32 0 6 22 63 34
2019 IS-05 0 16 12 40 24 4 4 17 70 25
2019 IS-06 14 10 5 29 29 10 5 28 67 21
2018 IS 4 7 14 26 36 3 9 13 71 96
2018 IS-04 0 3 9 34 44 0 9 3 86 32
2018 IS-05 6 11 11 17 39 11 6 20 67 18
2018 IS-06 5 10 5 33 33 5 10 17 78 21
2017 IS 1 8 6 22 60 1 1 10 84 84
2017 IS-02 10 9 0 0 71 0 10 21 79 10
2017 IS-03 0 6 12 30 52 0 0 6 83 17
2017 IS-04 0 4 4 27 60 4 0 5 91 23
2017 IS-05 0 6 6 30 58 0 0 6 88 17
2017 IS-06 0 14 7 14 64 0 0 14 79 14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 17 20 11 11 1 8 53 25 157
2019 IS-02 33 17 0 0 17 0 33 75 25 12
2019 IS-03 27 17 20 17 13 0 7 46 32 30
2019 IS-04 33 10 27 13 8 2 6 48 23 48
2019 IS-05 26 20 23 11 9 0 11 52 23 35
2019 IS-06 43 18 11 7 18 4 0 63 26 28
2018 IS 36 22 19 5 10 1 8 63 17 145
2018 IS-03 48 12 28 4 4 0 4 63 8 25
2018 IS-04 33 20 18 7 11 0 11 60 20 45
2018 IS-05 33 20 17 3 17 0 10 59 22 30
2018 IS-06 31 27 23 4 12 4 0 60 16 26
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