2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 39 4 7 4 0 0 85 11 226
2019 CS-01 30 52 0 11 7 0 0 81 19 27
2019 CS-02 48 40 6 3 3 0 0 88 6 65
2019 CS-03 52 35 3 6 4 0 0 87 10 69
2019 CS-04 41 37 8 10 4 0 0 78 14 49
2019 CS-05 50 33 0 17 0 0 0 83 17 12
2017 CS 43 46 4 6 2 0 0 89 7 214
2017 CS-01 33 50 0 17 0 0 0 83 17 12
2017 CS-02 43 49 5 3 0 0 0 92 3 74
2017 CS-03 46 45 3 4 3 0 0 91 7 76
2017 CS-04 44 39 5 10 2 0 0 83 12 41
2014 CS 43 40 3 10 3 0 0 84 13 256
2014 CS-01 43 36 0 21 0 0 0 79 21 14
2014 CS-02 38 43 6 12 2 0 0 81 14 108
2014 CS-03 54 33 2 7 4 0 0 87 11 84
2014 CS-04 37 46 0 10 7 0 0 83 17 41
2011 CS 40 45 5 8 2 0 0 85 10 346
2011 CS-01 48 39 9 0 4 0 0 87 4 23
2011 CS-02 42 45 4 7 1 0 0 88 8 137
2011 CS-03 38 43 6 10 2 0 0 82 12 115
2011 CS-04 34 51 3 8 3 0 0 85 11 61
2008 CS 36 47 5 10 2 0 0 83 12 304
2008 CS-01 30 48 6 15 0 0 0 79 15 33
2008 CS-02 35 45 8 9 3 0 0 80 12 125
2008 CS-03 35 49 2 11 2 0 0 84 14 88
2008 CS-04 40 49 5 7 0 0 0 88 7 43
2008 CS-05 55 36 0 9 0 0 0 91 9 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 23 5 4 4 0 1 87 8 226
2019 CS-01 63 19 7 0 7 0 4 85 8 27
2019 CS-02 63 28 3 5 0 0 2 92 5 65
2019 CS-03 65 22 6 4 3 0 0 87 7 69
2019 CS-04 59 22 8 2 8 0 0 82 10 49
2019 CS-05 67 17 0 8 8 0 0 83 17 12
2017 CS 60 22 7 10 1 0 0 82 12 213
2017 CS-01 50 33 17 0 0 0 0 83 0 12
2017 CS-02 62 25 3 10 1 0 0 86 11 73
2017 CS-03 55 21 7 14 1 0 1 77 16 76
2017 CS-04 66 15 7 10 2 0 0 80 12 41
2014 CS 58 24 5 10 2 1 0 83 12 256
2014 CS-01 50 29 7 14 0 0 0 79 14 14
2014 CS-02 53 30 4 11 2 0 1 83 13 108
2014 CS-03 61 20 8 8 1 1 0 82 10 84
2014 CS-04 66 17 5 7 5 0 0 83 12 41
2011 CS 57 20 7 10 5 0 0 77 15 346
2011 CS-01 48 26 9 9 9 0 0 74 17 23
2011 CS-02 51 23 7 16 4 0 0 74 20 137
2011 CS-03 63 17 9 5 5 0 0 81 10 115
2011 CS-04 62 20 2 7 8 0 2 83 15 61
2008 CS 49 25 8 13 5 0 1 75 18 304
2008 CS-01 42 21 15 15 6 0 0 64 21 33
2008 CS-02 46 28 6 10 7 0 2 76 18 125
2008 CS-03 50 22 10 16 2 0 0 72 18 88
2008 CS-04 60 21 2 12 5 0 0 81 16 43
2008 CS-05 64 27 0 9 0 0 0 91 9 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 27 8 8 5 0 0 78 14 226
2019 CS-01 48 22 11 11 7 0 0 70 19 27
2019 CS-02 52 26 9 9 3 0 0 78 12 65
2019 CS-03 55 23 7 7 7 0 0 78 14 69
2019 CS-04 51 29 6 8 6 0 0 80 14 49
2019 CS-05 42 50 0 8 0 0 0 92 8 12
2017 CS 45 32 7 10 6 0 0 78 16 214
2017 CS-01 42 33 8 17 0 0 0 75 17 12
2017 CS-02 50 27 7 12 4 0 0 77 16 74
2017 CS-03 43 36 7 8 7 0 0 79 14 76
2017 CS-04 41 37 2 7 12 0 0 78 20 41
2014 CS 55 32 4 7 2 0 0 87 9 256
2014 CS-01 64 14 14 0 7 0 0 79 7 14
2014 CS-02 52 36 5 6 1 0 0 88 7 108
2014 CS-03 61 28 2 7 1 0 0 89 8 84
2014 CS-04 46 36 2 10 5 0 0 83 15 41
2011 CS 48 37 6 7 3 0 0 84 10 347
2011 CS-01 50 42 0 4 4 0 0 92 8 24
2011 CS-02 42 40 6 9 3 0 0 82 12 137
2011 CS-03 48 35 7 8 2 0 0 84 9 116
2011 CS-04 53 32 7 2 7 0 0 85 8 60

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 39 12 10 8 0 1 70 18 226
2019 CS-01 22 44 11 15 7 0 0 67 22 27
2019 CS-02 34 32 15 6 11 0 2 67 17 65
2019 CS-03 38 38 10 9 4 1 0 76 13 69
2019 CS-04 20 45 10 12 8 0 4 68 21 49
2019 CS-05 25 50 8 8 8 0 0 75 17 12
2018 CS 26 48 11 7 6 1 2 76 13 188
2018 CS-01 22 57 4 13 0 0 4 82 14 23
2018 CS-02 31 45 10 8 6 0 0 76 14 51
2018 CS-03 29 45 9 7 7 2 2 77 14 58
2018 CS-04 14 57 14 5 7 0 2 73 12 42
2017 CS 32 42 11 9 5 0 1 74 14 214
2017 CS-01 42 42 17 0 0 0 0 83 0 12
2017 CS-02 32 37 11 14 5 0 1 70 19 74
2017 CS-03 32 51 7 4 7 0 0 83 11 76
2017 CS-04 32 32 17 14 2 0 2 65 17 41
2014 CS 36 37 10 12 5 0 0 73 17 256
2014 CS-01 36 43 7 7 7 0 0 79 14 14
2014 CS-02 34 34 11 15 6 0 0 69 20 108
2014 CS-03 43 32 12 8 4 0 1 76 12 84
2014 CS-04 27 46 5 17 5 0 0 73 22 41
2011 CS 27 40 14 12 4 0 1 69 16 346
2011 CS-01 25 50 8 8 8 0 0 75 17 24
2011 CS-02 27 42 15 10 2 0 3 71 13 137
2011 CS-03 26 35 17 14 7 0 1 61 21 115
2011 CS-04 32 43 10 12 3 0 0 75 15 60
2008 CS 30 40 12 12 5 0 1 71 16 303
2008 CS-01 30 39 21 9 0 0 0 70 9 33
2008 CS-02 19 47 12 13 8 0 1 67 21 124
2008 CS-03 39 34 13 9 3 0 2 74 13 88
2008 CS-04 47 35 5 9 2 0 2 83 12 43
2008 CS-05 27 45 18 9 0 0 0 73 9 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 29 10 4 3 0 0 84 6 226
2019 CS-01 41 26 22 4 7 0 0 67 11 27
2019 CS-02 52 31 11 3 2 2 0 84 5 65
2019 CS-03 62 25 7 4 1 0 0 87 6 69
2019 CS-04 55 31 8 2 4 0 0 86 6 49
2019 CS-05 67 33 0 0 0 0 0 100 0 12
2017 CS 51 33 11 2 2 1 0 85 4 213
2017 CS-01 33 42 17 8 0 0 0 75 8 12
2017 CS-02 55 31 8 1 1 3 0 89 3 74
2017 CS-03 45 35 12 4 3 0 1 81 7 75
2017 CS-04 56 27 15 0 2 0 0 83 2 41
2014 CS 55 33 7 2 2 1 0 89 4 256
2014 CS-01 64 29 7 0 0 0 0 93 0 14
2014 CS-02 44 42 9 4 2 0 0 85 6 108
2014 CS-03 62 25 8 1 1 1 1 89 2 84
2014 CS-04 63 29 2 0 2 2 0 95 3 41

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 28 9 6 6 0 0 79 12 225
2019 CS-01 41 19 26 7 7 0 0 59 15 27
2019 CS-02 57 20 8 6 9 0 0 77 15 65
2019 CS-03 60 31 3 4 1 0 0 91 6 68
2019 CS-04 37 43 12 4 4 0 0 80 8 49
2019 CS-05 42 25 8 17 8 0 0 67 25 12
2018 CS 44 29 10 10 4 1 1 75 14 187
2018 CS-01 39 26 17 13 0 4 0 68 14 23
2018 CS-02 47 31 8 6 8 0 0 78 14 51
2018 CS-03 56 23 9 5 2 2 4 83 7 57
2018 CS-04 36 33 7 19 5 0 0 69 24 42
2017 CS 49 33 8 4 4 0 1 83 8 214
2017 CS-01 25 67 8 0 0 0 0 92 0 12
2017 CS-02 54 30 8 3 4 0 1 85 7 74
2017 CS-03 55 26 8 4 5 0 1 83 9 76
2017 CS-04 44 39 10 7 0 0 0 83 7 41
2014 CS 46 32 12 7 4 0 0 78 10 256
2014 CS-01 57 29 7 7 0 0 0 86 7 14
2014 CS-02 41 37 14 6 3 0 0 78 8 108
2014 CS-03 56 24 10 7 4 0 0 80 11 84
2014 CS-04 39 39 10 5 7 0 0 78 12 41
2011 CS 46 33 12 6 3 0 1 79 9 347
2011 CS-01 54 38 4 0 4 0 0 92 4 24
2011 CS-02 45 34 12 7 1 1 1 80 8 136
2011 CS-03 46 25 15 9 4 0 1 71 14 116
2011 CS-04 49 39 10 0 2 0 0 89 2 61

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 42 12 8 4 0 0 76 12 226
2019 CS-01 26 44 11 7 11 0 0 70 19 27
2019 CS-02 38 37 17 6 2 0 0 75 8 65
2019 CS-03 38 38 12 13 0 0 0 75 13 69
2019 CS-04 31 45 10 8 6 0 0 76 14 49
2019 CS-05 33 58 0 0 8 0 0 92 8 12
2018 CS 31 40 14 11 3 0 1 72 13 188
2018 CS-01 39 39 13 9 0 0 0 78 9 23
2018 CS-02 27 43 14 12 4 0 0 71 16 51
2018 CS-03 38 36 14 7 3 0 2 75 11 58
2018 CS-04 26 40 12 19 2 0 0 67 21 42
2017 CS 32 47 10 10 2 0 0 78 12 214
2017 CS-01 8 75 8 8 0 0 0 83 8 12
2017 CS-02 30 45 14 11 1 0 0 74 12 74
2017 CS-03 40 38 10 8 4 0 0 78 12 76
2017 CS-04 32 53 5 10 0 0 0 85 10 41
2014 CS 31 44 13 6 6 0 0 75 12 256
2014 CS-01 14 64 7 7 7 0 0 79 14 14
2014 CS-02 33 41 12 8 6 0 0 74 14 108
2014 CS-03 32 45 15 4 4 0 0 77 7 84
2014 CS-04 32 39 12 5 12 0 0 71 17 41
2011 CS 31 41 14 8 6 0 0 72 14 348
2011 CS-01 29 38 17 8 8 0 0 67 17 24
2011 CS-02 31 39 14 7 9 0 0 71 15 137
2011 CS-03 30 45 14 9 3 0 0 75 11 116
2011 CS-04 36 36 11 10 7 0 0 72 16 61
2008 CS 31 40 15 7 6 0 0 72 13 300
2008 CS-01 36 39 12 6 6 0 0 76 12 33
2008 CS-02 22 43 18 8 8 1 0 66 16 123
2008 CS-03 38 36 12 8 6 0 0 74 14 86
2008 CS-04 37 40 19 5 0 0 0 77 5 43
2008 CS-05 45 45 9 0 0 0 0 91 0 11

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 33 18 13 6 0 0 63 19 226
2019 CS-01 26 33 19 19 4 0 0 59 22 27
2019 CS-02 35 18 26 11 9 0 0 54 20 65
2019 CS-03 36 36 17 10 0 0 0 72 10 69
2019 CS-04 16 45 12 18 8 0 0 61 27 49
2019 CS-05 25 33 8 17 17 0 0 58 33 12
2018 CS 27 37 15 11 11 0 0 64 22 185
2018 CS-01 35 30 9 13 13 0 0 65 26 23
2018 CS-02 26 28 26 8 12 0 0 54 20 50
2018 CS-03 35 40 12 7 5 0 0 75 12 57
2018 CS-04 19 48 7 12 14 0 0 67 26 42
2017 CS 27 39 19 11 5 0 0 65 15 214
2017 CS-01 0 50 33 17 0 0 0 50 17 12
2017 CS-02 24 39 23 7 7 0 0 63 14 74
2017 CS-03 32 39 16 9 4 0 0 71 13 76
2017 CS-04 31 34 15 15 5 0 0 66 20 41
2014 CS 25 38 17 12 6 1 0 64 19 256
2014 CS-01 21 43 14 7 14 0 0 64 21 14
2014 CS-02 21 41 20 12 4 1 1 63 16 108
2014 CS-03 33 35 12 14 6 0 0 68 20 84
2014 CS-04 24 41 15 12 7 0 0 66 20 41
2011 CS 23 35 21 12 8 1 1 59 20 346
2011 CS-01 13 39 13 26 9 0 0 52 35 23
2011 CS-02 24 34 22 12 7 1 1 58 19 136
2011 CS-03 24 30 22 15 6 2 1 56 21 116
2011 CS-04 21 46 20 5 8 0 0 67 13 61

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 39 13 10 6 0 1 70 16 226
2019 CS-01 26 41 22 0 11 0 0 67 11 27
2019 CS-02 31 40 12 9 6 0 2 72 16 65
2019 CS-03 41 36 14 7 0 1 0 78 7 69
2019 CS-04 14 47 10 16 10 0 2 63 27 49
2019 CS-05 33 25 8 25 8 0 0 58 33 12
2018 CS 28 40 15 11 5 1 0 69 16 187
2018 CS-01 39 26 9 22 4 0 0 65 26 23
2018 CS-02 25 45 18 10 2 0 0 71 12 51
2018 CS-03 33 31 17 12 5 2 0 65 18 58
2018 CS-04 22 59 2 7 10 0 0 80 17 41
2017 CS 31 42 15 9 2 0 0 73 11 214
2017 CS-01 0 67 25 8 0 0 0 67 8 12
2017 CS-02 33 46 9 9 3 0 0 78 12 74
2017 CS-03 34 37 21 7 1 0 0 71 8 76
2017 CS-04 32 39 12 12 2 0 2 72 15 41

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 39 9 5 3 0 0 83 8 226
2019 CS-01 41 48 4 0 7 0 0 89 7 27
2019 CS-02 45 37 11 5 3 0 0 82 8 65
2019 CS-03 54 33 10 3 0 0 0 87 3 69
2019 CS-04 33 47 8 10 2 0 0 80 12 49
2019 CS-05 33 33 8 8 17 0 0 67 25 12
2018 CS 38 45 11 2 3 1 1 84 5 188
2018 CS-01 52 35 4 4 4 0 0 87 9 23
2018 CS-02 27 55 10 2 4 2 0 84 6 51
2018 CS-03 34 48 10 2 2 2 2 86 4 58
2018 CS-04 50 33 12 2 2 0 0 83 5 42
2017 CS 40 40 14 5 1 0 0 80 6 213
2017 CS-01 0 75 17 8 0 0 0 75 8 12
2017 CS-02 42 38 12 3 3 1 0 82 6 73
2017 CS-03 42 39 12 7 0 0 0 82 7 76
2017 CS-04 41 39 15 2 2 0 0 80 5 41
2014 CS 41 38 12 4 4 0 0 80 8 256
2014 CS-01 29 36 21 14 0 0 0 64 14 14
2014 CS-02 40 39 13 4 5 0 0 79 8 108
2014 CS-03 43 37 13 5 2 0 0 80 7 84
2014 CS-04 51 34 5 2 7 0 0 85 10 41
2011 CS 35 43 12 5 3 1 0 79 8 348
2011 CS-01 46 21 21 8 0 4 0 70 9 24
2011 CS-02 34 40 11 8 4 2 1 77 12 137
2011 CS-03 35 43 15 3 3 1 0 79 6 116
2011 CS-04 33 52 8 3 3 0 0 85 7 61
2008 CS 38 41 11 6 4 0 0 80 10 304
2008 CS-01 42 45 6 0 6 0 0 88 6 33
2008 CS-02 30 42 13 7 6 1 0 73 14 125
2008 CS-03 42 35 13 8 2 0 0 77 10 88
2008 CS-04 40 51 7 2 0 0 0 91 2 43
2008 CS-05 73 27 0 0 0 0 0 100 0 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 31 18 12 6 0 0 65 18 226
2019 CS-01 30 22 22 22 4 0 0 52 26 27
2019 CS-02 29 31 22 11 8 0 0 60 18 65
2019 CS-03 49 29 14 7 0 0 0 78 7 69
2019 CS-04 22 39 14 12 12 0 0 61 24 49
2019 CS-05 33 17 25 17 8 0 0 50 25 12
2018 CS 29 41 11 11 8 1 1 70 19 188
2018 CS-01 39 30 13 13 4 0 0 70 17 23
2018 CS-02 20 45 10 14 12 0 0 65 25 51
2018 CS-03 38 34 14 9 2 2 2 75 11 58
2018 CS-04 26 50 5 7 12 0 0 76 19 42
2017 CS 32 37 18 10 4 0 0 69 14 214
2017 CS-01 0 58 33 8 0 0 0 58 8 12
2017 CS-02 34 31 20 9 5 0 0 65 15 74
2017 CS-03 33 42 16 5 4 0 0 75 9 76
2017 CS-04 36 37 10 15 2 0 0 73 17 41

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 35 8 4 1 1 0 87 5 226
2019 CS-01 41 37 15 4 4 0 0 78 7 27
2019 CS-02 49 35 11 2 2 2 0 86 3 65
2019 CS-03 59 29 4 6 0 1 0 90 6 69
2019 CS-04 47 39 8 4 2 0 0 86 6 49
2019 CS-05 75 25 0 0 0 0 0 100 0 12
2018 CS 43 41 11 2 3 0 0 84 5 187
2018 CS-01 43 52 0 0 4 0 0 96 4 23
2018 CS-02 32 42 18 4 4 0 0 74 8 50
2018 CS-03 52 34 9 2 3 0 0 86 5 58
2018 CS-04 48 38 10 2 2 0 0 86 5 42
2017 CS 50 36 10 3 1 0 0 86 4 212
2017 CS-01 17 67 8 8 0 0 0 83 8 12
2017 CS-02 46 39 7 7 1 0 0 85 8 72
2017 CS-03 50 37 12 0 1 0 0 87 1 76
2017 CS-04 66 22 12 0 0 0 0 88 0 41
2014 CS 58 28 9 2 3 0 0 86 5 256
2014 CS-01 50 36 7 0 7 0 0 86 7 14
2014 CS-02 55 31 8 2 3 1 0 87 5 108
2014 CS-03 68 21 8 1 1 0 0 89 2 84
2014 CS-04 56 27 10 2 5 0 0 83 7 41
2011 CS 55 32 8 3 3 1 0 87 5 348
2011 CS-01 38 46 8 4 4 0 0 83 8 24
2011 CS-02 53 31 9 2 4 1 0 85 6 137
2011 CS-03 58 29 8 3 1 1 0 88 4 116
2011 CS-04 57 31 7 2 3 0 0 89 5 61

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 40 13 7 7 1 0 74 13 226
2019 CS-01 30 37 19 4 11 0 0 67 15 27
2019 CS-02 28 43 9 6 11 3 0 73 17 65
2019 CS-03 43 43 10 3 0 0 0 87 3 69
2019 CS-04 27 35 18 12 8 0 0 61 20 49
2019 CS-05 33 42 8 8 8 0 0 75 17 12
2018 CS 32 37 14 11 5 1 1 69 17 187
2018 CS-01 35 30 22 9 4 0 0 65 13 23
2018 CS-02 27 37 14 16 6 0 0 65 22 51
2018 CS-03 40 40 10 5 2 2 2 82 7 58
2018 CS-04 27 37 15 12 10 0 0 63 22 41
2017 CS 32 45 13 7 3 0 0 77 10 213
2017 CS-01 0 83 17 0 0 0 0 83 0 12
2017 CS-02 29 38 21 7 4 0 1 68 11 73
2017 CS-03 34 50 8 3 5 0 0 84 8 76
2017 CS-04 42 34 10 15 0 0 0 75 15 41
2014 CS 28 40 13 12 7 0 0 68 19 256
2014 CS-01 29 57 7 0 7 0 0 86 7 14
2014 CS-02 24 37 14 19 6 0 0 61 25 108
2014 CS-03 33 40 12 8 6 0 0 74 14 84
2014 CS-04 29 39 14 10 7 0 0 68 17 41
2011 CS 29 41 12 10 7 0 1 70 17 347
2011 CS-01 25 46 8 13 8 0 0 71 21 24
2011 CS-02 24 38 13 13 11 0 1 63 24 136
2011 CS-03 34 41 14 7 5 0 0 74 12 116
2011 CS-04 33 46 8 10 3 0 0 79 13 61

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 42 11 7 4 0 0 78 11 226
2019 CS-01 33 41 19 4 4 0 0 74 7 27
2019 CS-02 37 37 11 9 6 0 0 74 15 65
2019 CS-03 42 43 10 4 0 0 0 86 4 69
2019 CS-04 27 49 10 8 6 0 0 76 14 49
2019 CS-05 42 33 8 8 8 0 0 75 17 12
2018 CS 40 32 14 8 6 0 1 72 14 187
2018 CS-01 52 43 0 4 0 0 0 96 4 23
2018 CS-02 33 33 16 10 8 0 0 67 18 51
2018 CS-03 46 30 12 9 2 0 2 77 11 57
2018 CS-04 43 24 17 7 10 0 0 67 17 42
2017 CS 34 40 12 8 6 0 0 74 13 213
2017 CS-01 0 67 33 0 0 0 0 67 0 12
2017 CS-02 34 40 10 7 8 0 1 75 15 73
2017 CS-03 43 37 8 7 5 0 0 80 12 76
2017 CS-04 32 36 20 10 2 0 0 68 12 41
2014 CS 34 38 12 10 6 0 0 72 16 256
2014 CS-01 29 43 21 0 7 0 0 71 7 14
2014 CS-02 31 34 13 15 6 1 0 66 21 108
2014 CS-03 42 34 12 6 6 0 0 76 12 84
2014 CS-04 32 46 7 10 5 0 0 78 15 41

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 42 14 7 5 0 0 74 12 224
2019 CS-01 30 41 22 4 4 0 0 70 7 27
2019 CS-02 38 37 11 8 5 2 0 77 13 65
2019 CS-03 37 43 13 6 1 0 0 79 7 68
2019 CS-04 19 44 17 8 13 0 0 63 21 48
2019 CS-05 25 42 17 8 8 0 0 67 17 12
2018 CS 31 41 15 6 6 0 1 73 12 186
2018 CS-01 41 50 5 0 5 0 0 91 5 22
2018 CS-02 26 44 18 4 8 0 0 70 12 50
2018 CS-03 41 34 16 5 2 0 2 77 7 58
2018 CS-04 26 43 7 10 14 0 0 69 24 42
2017 CS 31 42 17 6 3 0 0 73 9 213
2017 CS-01 0 83 8 8 0 0 0 83 8 12
2017 CS-02 37 36 18 5 3 1 0 74 8 73
2017 CS-03 38 43 12 3 3 0 1 83 5 76
2017 CS-04 22 39 25 10 5 0 0 61 15 41
2014 CS 31 40 14 11 4 0 0 72 14 256
2014 CS-01 36 43 14 0 7 0 0 79 7 14
2014 CS-02 30 42 13 15 1 0 0 71 16 108
2014 CS-03 36 38 14 6 6 0 0 74 12 84
2014 CS-04 27 36 20 12 5 0 0 63 17 41
2011 CS 39 37 12 7 3 1 1 78 10 347
2011 CS-01 54 25 13 0 4 0 4 83 4 24
2011 CS-02 40 40 9 7 2 1 1 81 9 137
2011 CS-03 37 35 16 8 3 1 1 73 12 115
2011 CS-04 39 41 7 11 2 0 0 80 13 61

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 38 12 6 4 0 0 78 10 226
2019 CS-01 44 26 19 7 4 0 0 70 11 27
2019 CS-02 40 40 9 6 5 0 0 80 11 65
2019 CS-03 48 36 7 4 4 0 0 84 9 69
2019 CS-04 37 35 18 8 2 0 0 71 10 49
2019 CS-05 25 50 17 8 0 0 0 75 8 12
2018 CS 35 38 14 10 3 0 0 73 13 188
2018 CS-01 39 48 9 0 4 0 0 87 4 23
2018 CS-02 25 37 16 16 6 0 0 63 22 51
2018 CS-03 50 29 10 9 2 0 0 79 10 58
2018 CS-04 29 40 17 12 2 0 0 69 14 42
2017 CS 38 39 13 7 2 0 0 78 9 213
2017 CS-01 25 42 25 0 8 0 0 67 8 12
2017 CS-02 40 37 11 8 4 0 0 77 12 73
2017 CS-03 43 34 14 7 1 0 0 78 8 76
2017 CS-04 32 53 10 5 0 0 0 85 5 41
2014 CS 41 39 9 8 3 0 0 81 11 256
2014 CS-01 36 50 7 0 7 0 0 86 7 14
2014 CS-02 45 31 9 10 3 1 0 78 13 108
2014 CS-03 43 42 10 5 1 0 0 85 6 84
2014 CS-04 32 49 5 10 5 0 0 80 15 41
2011 CS 37 43 11 7 3 0 0 79 10 347
2011 CS-01 25 50 21 0 4 0 0 75 4 24
2011 CS-02 38 40 9 7 6 0 0 78 12 137
2011 CS-03 39 42 12 5 2 0 0 81 7 116
2011 CS-04 35 43 8 12 2 0 0 78 13 60
2008 CS 39 43 9 6 4 0 0 82 10 304
2008 CS-01 52 33 6 3 6 0 0 85 9 33
2008 CS-02 28 50 10 8 5 0 0 78 13 125
2008 CS-03 48 34 9 6 3 0 0 82 9 88
2008 CS-04 44 44 7 5 0 0 0 88 5 43
2008 CS-05 36 64 0 0 0 0 0 100 0 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 36 15 10 3 0 0 72 12 226
2019 CS-01 56 26 15 4 0 0 0 81 4 27
2019 CS-02 45 37 9 6 2 2 0 83 8 65
2019 CS-03 29 43 19 7 1 0 0 72 9 69
2019 CS-04 27 29 16 22 6 0 0 55 29 49
2019 CS-05 25 33 25 8 8 0 0 58 17 12
2018 CS 33 34 18 8 5 1 1 68 14 189
2018 CS-01 43 39 17 0 0 0 0 83 0 23
2018 CS-02 39 43 12 6 0 0 0 82 6 51
2018 CS-03 45 24 19 7 2 2 2 71 9 58
2018 CS-04 12 33 19 19 19 0 0 44 37 43
2017 CS 40 34 12 10 3 0 1 75 13 214
2017 CS-01 58 25 8 8 0 0 0 83 8 12
2017 CS-02 51 37 4 5 1 0 1 89 7 74
2017 CS-03 47 30 13 9 0 0 0 78 9 76
2017 CS-04 10 41 20 17 12 0 0 51 29 41
2014 CS 40 38 13 6 2 0 1 79 9 256
2014 CS-01 36 50 14 0 0 0 0 86 0 14
2014 CS-02 51 32 7 6 1 0 3 86 7 108
2014 CS-03 39 39 15 5 1 0 0 79 6 84
2014 CS-04 22 39 20 10 10 0 0 61 20 41
2011 CS 38 42 15 3 2 0 1 80 5 348
2011 CS-01 46 50 4 0 0 0 0 96 0 24
2011 CS-02 42 40 15 1 0 0 1 84 1 137
2011 CS-03 36 35 21 4 3 0 0 72 8 116
2011 CS-04 30 54 8 2 7 0 0 84 8 61
2008 CS 33 41 15 7 4 0 0 75 10 304
2008 CS-01 33 36 24 3 3 0 0 70 6 33
2008 CS-02 38 44 11 5 1 0 1 83 6 125
2008 CS-03 35 42 15 5 2 1 0 78 7 88
2008 CS-04 21 37 16 12 14 0 0 58 26 43
2008 CS-05 9 27 36 27 0 0 0 36 27 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 12 29 36 15 6 1 0 22 42 226
2019 CS-01 22 22 30 15 11 0 0 26 44 27
2019 CS-02 8 23 38 18 9 2 2 29 32 65
2019 CS-03 10 35 38 13 3 1 0 16 46 69
2019 CS-04 18 31 39 10 2 0 0 12 49 49
2019 CS-05 0 50 8 33 8 0 0 42 50 12
2018 CS 14 25 38 16 6 1 1 22 40 189
2018 CS-01 22 22 26 22 9 0 0 30 43 23
2018 CS-02 10 29 37 16 6 2 0 22 40 51
2018 CS-03 9 21 41 19 7 2 2 27 30 58
2018 CS-04 26 19 42 9 5 0 0 14 44 43
2017 CS 8 24 40 18 7 1 3 25 32 213
2017 CS-01 0 42 58 0 0 0 0 0 42 12
2017 CS-02 4 21 40 21 7 3 5 30 27 73
2017 CS-03 4 25 37 21 9 0 4 32 30 76
2017 CS-04 25 17 44 10 5 0 0 15 42 41
2014 CS 9 28 38 15 6 2 3 22 39 255
2014 CS-01 7 21 21 29 7 0 14 42 33 14
2014 CS-02 4 21 45 19 5 3 4 25 27 108
2014 CS-03 8 35 35 12 7 1 1 20 44 83
2014 CS-04 22 29 29 12 7 0 0 19 51 41
2011 CS 10 26 36 19 5 1 2 25 38 347
2011 CS-01 4 25 33 17 8 4 8 29 33 24
2011 CS-02 7 18 39 27 4 2 3 33 26 136
2011 CS-03 10 31 35 16 6 0 1 23 42 116
2011 CS-04 21 34 28 11 3 0 2 15 57 61
2008 CS 10 28 39 17 4 1 2 21 39 303
2008 CS-01 3 18 48 21 6 3 0 28 22 33
2008 CS-02 10 24 37 22 2 1 4 25 36 124
2008 CS-03 10 38 35 10 6 0 1 16 48 88
2008 CS-04 14 30 40 14 2 0 0 16 44 43
2008 CS-05 9 27 55 9 0 0 0 9 36 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 19 32 23 14 3 0 38 29 224
2019 CS-01 7 22 26 22 22 0 0 44 30 27
2019 CS-02 5 16 23 31 20 5 0 54 21 64
2019 CS-03 9 19 32 26 9 4 1 37 29 69
2019 CS-04 19 13 46 15 8 0 0 23 31 48
2019 CS-05 8 33 42 8 8 0 0 17 42 12
2018 CS 10 17 27 30 13 2 1 45 27 187
2018 CS-01 9 26 9 26 30 0 0 57 35 23
2018 CS-02 6 20 25 33 10 6 0 46 27 51
2018 CS-03 9 12 26 37 12 2 2 51 22 57
2018 CS-04 19 17 33 19 12 0 0 31 36 42
2017 CS 8 17 27 25 15 4 5 43 27 212
2017 CS-01 8 17 42 8 17 0 8 27 27 12
2017 CS-02 3 11 32 22 18 8 7 47 16 73
2017 CS-03 7 19 23 29 15 3 5 48 28 75
2017 CS-04 20 19 20 27 12 0 2 40 40 41
2014 CS 9 15 29 27 14 2 3 44 26 253
2014 CS-01 7 7 14 21 21 7 21 60 20 14
2014 CS-02 3 16 32 26 17 3 4 46 20 107
2014 CS-03 11 17 28 28 13 2 1 43 29 83
2014 CS-04 20 13 30 30 8 0 0 38 33 40
2011 CS 11 16 26 25 15 5 3 43 29 346
2011 CS-01 13 13 17 25 8 17 8 44 33 24
2011 CS-02 7 14 21 29 18 8 3 53 23 136
2011 CS-03 10 16 34 22 14 2 3 37 27 115
2011 CS-04 20 25 25 20 10 2 0 30 45 61
2008 CS 10 25 31 21 8 2 3 30 37 302
2008 CS-01 6 30 27 18 12 3 3 32 39 33
2008 CS-02 9 24 35 21 7 2 3 29 34 123
2008 CS-03 13 27 27 18 9 3 2 29 42 88
2008 CS-04 14 26 30 23 5 0 2 29 40 43
2008 CS-05 9 18 36 27 9 0 0 36 27 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 30 29 17 9 2 0 26 44 223
2019 CS-01 7 26 22 30 15 0 0 44 33 27
2019 CS-02 11 25 28 22 9 5 0 33 38 64
2019 CS-03 19 21 31 19 7 3 0 27 41 68
2019 CS-04 16 45 31 4 4 0 0 8 61 49
2019 CS-05 9 36 36 9 9 0 0 18 45 11
2018 CS 15 24 33 16 7 2 3 24 41 188
2018 CS-01 9 4 30 22 30 0 4 55 14 23
2018 CS-02 14 24 33 18 6 4 2 25 40 51
2018 CS-03 12 26 34 19 2 2 5 22 41 58
2018 CS-04 24 36 31 5 5 0 0 10 60 42
2017 CS 16 25 33 13 8 1 5 22 44 212
2017 CS-01 8 17 25 25 8 0 17 40 30 12
2017 CS-02 14 18 38 11 10 3 7 23 35 73
2017 CS-03 12 29 28 16 9 1 4 27 44 75
2017 CS-04 29 29 34 5 2 0 0 7 58 41
2014 CS 15 32 29 12 6 4 3 19 50 255
2014 CS-01 7 7 14 29 7 0 36 56 22 14
2014 CS-02 7 35 35 11 6 6 1 18 45 107
2014 CS-03 17 32 26 14 7 2 1 22 51 84
2014 CS-04 34 32 24 5 5 0 0 10 66 41
2011 CS 18 27 30 12 7 3 3 20 48 346
2011 CS-01 21 25 25 4 8 4 13 15 55 24
2011 CS-02 13 27 30 16 7 5 3 25 43 135
2011 CS-03 18 26 34 14 6 1 2 20 45 116
2011 CS-04 30 30 23 7 8 0 3 15 61 61
2008 CS 18 35 30 11 3 1 2 14 55 303
2008 CS-01 12 39 30 15 3 0 0 18 52 33
2008 CS-02 14 37 31 10 2 2 5 13 54 124
2008 CS-03 24 25 33 13 5 1 0 17 49 88
2008 CS-04 23 42 26 7 2 0 0 9 65 43
2008 CS-05 18 64 9 9 0 0 0 9 82 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 8 18 35 26 11 1 0 38 26 220
2019 CS-01 8 15 12 46 19 0 0 65 23 26
2019 CS-02 3 13 32 32 16 2 2 50 17 62
2019 CS-03 7 19 38 26 9 1 0 35 26 69
2019 CS-04 13 19 51 13 4 0 0 17 32 47
2019 CS-05 8 42 25 17 8 0 0 25 50 12
2018 CS 13 14 32 23 16 1 1 40 27 188
2018 CS-01 4 13 22 26 35 0 0 61 17 23
2018 CS-02 6 12 38 22 20 2 0 43 18 50
2018 CS-03 10 10 31 31 14 2 2 46 21 58
2018 CS-04 26 16 33 16 9 0 0 26 42 43
2017 CS 8 13 35 28 12 1 3 42 21 212
2017 CS-01 0 0 33 33 17 0 17 60 0 12
2017 CS-02 1 7 33 33 19 3 4 56 9 73
2017 CS-03 7 16 32 33 11 0 1 45 23 75
2017 CS-04 22 17 44 12 5 0 0 17 39 41
2014 CS 7 16 37 25 11 2 2 37 25 256
2014 CS-01 0 14 29 14 21 7 14 45 18 14
2014 CS-02 2 12 42 25 16 2 2 42 14 108
2014 CS-03 8 19 32 30 10 1 0 40 28 84
2014 CS-04 24 17 37 20 2 0 0 22 41 41
2011 CS 8 12 32 31 13 2 2 46 20 346
2011 CS-01 0 8 25 29 29 4 4 64 9 24
2011 CS-02 4 10 30 36 14 4 3 53 15 135
2011 CS-03 9 12 32 33 13 1 1 46 21 116
2011 CS-04 15 18 38 21 5 2 2 27 34 61
2008 CS 8 16 39 28 8 0 1 37 24 303
2008 CS-01 3 18 30 36 6 0 6 45 23 33
2008 CS-02 5 13 38 33 10 0 2 43 18 124
2008 CS-03 11 14 38 27 10 0 0 38 25 88
2008 CS-04 12 19 51 16 2 0 0 19 30 43
2008 CS-05 9 55 27 9 0 0 0 9 64 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 24 29 14 6 3 0 21 49 224
2019 CS-01 15 19 22 26 15 4 0 42 35 27
2019 CS-02 11 22 27 25 9 5 2 37 35 64
2019 CS-03 25 24 37 7 4 3 0 12 50 68
2019 CS-04 33 33 27 8 0 0 0 8 65 49
2019 CS-05 58 8 25 0 8 0 0 8 67 12
2018 CS 22 22 33 14 5 1 2 20 46 189
2018 CS-01 13 9 43 22 13 0 0 35 22 23
2018 CS-02 20 24 27 18 8 2 2 27 45 51
2018 CS-03 17 24 34 16 3 2 3 20 44 58
2018 CS-04 37 23 28 7 2 0 2 10 62 43
2017 CS 16 28 25 15 11 1 4 27 47 213
2017 CS-01 8 17 0 33 33 0 8 73 27 12
2017 CS-02 5 27 27 15 16 3 7 34 36 74
2017 CS-03 16 25 32 17 7 1 1 25 42 75
2017 CS-04 32 39 17 7 5 0 0 12 71 41
2014 CS 14 24 34 16 8 1 3 25 40 256
2014 CS-01 7 7 36 14 14 7 14 36 18 14
2014 CS-02 3 27 34 19 12 2 4 32 31 108
2014 CS-03 19 23 33 19 5 0 1 24 42 84
2014 CS-04 34 22 34 5 2 0 2 8 58 41
2011 CS 17 23 31 17 7 1 4 25 43 347
2011 CS-01 0 25 33 21 8 4 8 33 29 24
2011 CS-02 13 17 31 24 10 1 5 35 31 136
2011 CS-03 16 28 35 14 5 0 3 19 44 116
2011 CS-04 33 28 25 7 3 3 2 10 64 61
2008 CS 18 25 29 17 8 1 2 26 44 303
2008 CS-01 15 12 18 42 9 0 3 53 28 33
2008 CS-02 11 23 35 19 10 1 2 30 35 124
2008 CS-03 18 28 28 14 8 0 3 22 48 88
2008 CS-04 33 30 30 2 2 2 0 5 64 43
2008 CS-05 45 45 9 0 0 0 0 0 91 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 8 18 25 31 13 3 2 46 27 225
2019 CS-01 11 11 19 33 22 4 0 58 23 27
2019 CS-02 3 23 14 33 20 5 2 57 28 64
2019 CS-03 9 16 23 36 10 3 3 49 26 69
2019 CS-04 10 20 39 22 6 0 2 29 31 49
2019 CS-05 25 8 50 17 0 0 0 17 33 12
2018 CS 12 20 28 19 16 4 2 37 34 187
2018 CS-01 9 4 39 9 30 9 0 43 14 23
2018 CS-02 10 20 33 10 20 4 2 33 33 49
2018 CS-03 7 26 16 31 14 5 2 48 35 58
2018 CS-04 23 19 33 19 7 0 0 26 42 43
2017 CS 8 16 26 26 16 1 7 46 26 210
2017 CS-01 0 8 25 33 8 0 25 56 11 12
2017 CS-02 4 8 21 28 24 4 11 61 15 72
2017 CS-03 9 19 28 24 16 0 3 42 29 74
2017 CS-04 15 19 34 22 7 0 2 30 35 41
2014 CS 4 8 26 37 20 3 3 60 12 256
2014 CS-01 0 0 29 14 29 14 14 60 0 14
2014 CS-02 1 10 22 36 22 5 4 64 12 108
2014 CS-03 5 8 27 39 18 0 2 59 13 84
2014 CS-04 12 2 27 42 17 0 0 58 15 41
2011 CS 3 9 22 35 22 3 6 62 14 346
2011 CS-01 8 17 13 25 17 8 13 53 32 24
2011 CS-02 3 7 19 36 24 4 7 68 11 135
2011 CS-03 2 9 26 35 22 0 6 61 12 116
2011 CS-04 7 7 25 36 20 2 5 60 14 61
2008 CS 7 12 27 34 15 1 4 52 20 304
2008 CS-01 6 18 33 15 21 6 0 39 26 33
2008 CS-02 6 14 22 38 14 0 5 55 22 125
2008 CS-03 13 8 24 35 14 1 6 52 22 88
2008 CS-04 2 7 30 37 19 2 2 59 10 43
2008 CS-05 0 9 64 27 0 0 0 27 9 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 25 31 21 10 3 0 32 35 224
2019 CS-01 7 15 26 26 26 0 0 52 22 27
2019 CS-02 8 28 25 27 8 5 0 36 38 64
2019 CS-03 9 21 34 22 9 6 0 33 31 68
2019 CS-04 10 33 39 12 6 0 0 18 43 49
2019 CS-05 0 42 42 17 0 0 0 17 42 12
2018 CS 15 24 32 19 6 2 2 26 41 189
2018 CS-01 4 30 17 22 26 0 0 48 35 23
2018 CS-02 18 22 37 12 6 4 2 19 42 51
2018 CS-03 12 24 33 24 2 2 3 27 38 58
2018 CS-04 26 26 26 19 5 0 0 23 51 43
2017 CS 11 17 41 15 7 4 4 24 31 212
2017 CS-01 8 17 33 17 17 0 8 36 27 12
2017 CS-02 5 12 44 16 10 7 5 30 20 73
2017 CS-03 13 16 41 15 7 4 4 23 32 75
2017 CS-04 19 29 32 12 2 2 2 15 51 41
2014 CS 14 22 33 19 7 3 2 28 37 256
2014 CS-01 7 14 7 29 14 14 14 60 30 14
2014 CS-02 7 23 36 19 8 5 2 29 33 108
2014 CS-03 12 19 43 18 7 0 1 25 31 84
2014 CS-04 32 27 15 24 2 0 0 27 59 41

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 3 9 32 35 19 2 1 55 12 225
2019 CS-01 11 15 30 19 26 0 0 44 26 27
2019 CS-02 3 6 31 34 19 3 3 57 10 64
2019 CS-03 1 9 33 32 23 1 0 56 10 69
2019 CS-04 2 10 35 41 10 2 0 52 13 49
2019 CS-05 0 0 25 67 8 0 0 75 0 12
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 20 6 5 4 0 1 85 9 225
2019 CS-01 59 26 11 0 0 0 4 88 0 27
2019 CS-02 68 20 2 5 5 0 2 89 9 65
2019 CS-03 63 19 7 6 4 0 0 82 10 68
2019 CS-04 59 20 10 8 2 0 0 80 10 49
2019 CS-05 83 8 0 0 8 0 0 92 8 12
2017 CS 61 23 8 4 2 0 1 86 6 214
2017 CS-01 33 58 8 0 0 0 0 92 0 12
2017 CS-02 62 23 11 3 0 0 1 86 3 74
2017 CS-03 62 22 7 5 3 0 1 85 8 76
2017 CS-04 68 17 7 2 5 0 0 85 7 41
2014 CS 61 23 9 4 2 0 1 85 6 256
2014 CS-01 57 36 7 0 0 0 0 93 0 14
2014 CS-02 57 22 12 4 2 1 2 82 6 108
2014 CS-03 60 23 8 5 5 0 0 82 10 84
2014 CS-04 76 20 2 2 0 0 0 95 2 41
2011 CS 59 19 8 7 5 0 1 80 12 347
2011 CS-01 71 17 4 4 4 0 0 88 8 24
2011 CS-02 55 20 8 10 4 1 2 77 14 137
2011 CS-03 59 19 10 3 8 0 1 79 11 115
2011 CS-04 67 15 5 7 5 0 2 83 12 61
2008 CS 50 27 6 5 9 0 2 79 15 301
2008 CS-01 61 27 3 0 6 0 3 91 6 33
2008 CS-02 44 28 8 7 9 0 3 75 17 123
2008 CS-03 46 26 7 7 11 0 2 74 19 87
2008 CS-04 67 19 2 2 9 0 0 86 12 43
2008 CS-05 55 45 0 0 0 0 0 100 0 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 29 19 7 5 7 4 66 13 226
2019 CS-01 44 22 26 4 0 4 0 69 4 27
2019 CS-02 29 28 25 9 2 5 3 62 12 65
2019 CS-03 36 28 13 4 3 10 6 76 9 69
2019 CS-04 16 33 18 8 14 8 2 55 25 49
2019 CS-05 33 33 8 0 17 0 8 73 18 12
2018 CS 29 28 21 12 3 4 2 61 17 187
2018 CS-01 57 17 17 4 0 4 0 77 5 23
2018 CS-02 26 26 20 12 4 6 6 59 18 50
2018 CS-03 30 37 18 12 0 2 2 69 13 57
2018 CS-04 23 30 21 12 9 5 0 56 22 43
2017 CS 29 34 16 14 2 3 2 66 17 214
2017 CS-01 17 67 8 0 0 8 0 91 0 12
2017 CS-02 37 28 16 14 3 1 1 67 17 74
2017 CS-03 28 37 18 11 3 4 0 67 14 76
2017 CS-04 22 34 15 20 2 2 5 60 24 41
2014 CS 32 36 11 5 7 6 2 75 13 256
2014 CS-01 43 36 14 0 0 7 0 85 0 14
2014 CS-02 25 41 12 6 6 6 4 72 14 108
2014 CS-03 31 36 13 4 7 7 2 74 12 84
2014 CS-04 46 27 7 7 7 5 0 77 15 41

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 30 9 8 5 1 0 77 13 223
2019 CS-01 56 19 15 7 4 0 0 74 11 27
2019 CS-02 40 35 11 10 5 0 0 75 14 63
2019 CS-03 55 26 9 7 0 3 0 84 7 69
2019 CS-04 40 33 8 4 15 0 0 73 19 48
2019 CS-05 42 42 0 8 8 0 0 83 17 12
2018 CS 43 38 7 6 4 1 1 82 11 187
2018 CS-01 52 35 9 4 0 0 0 87 4 23
2018 CS-02 44 36 6 6 6 2 0 82 12 50
2018 CS-03 46 33 11 7 2 0 2 80 9 57
2018 CS-04 37 49 0 5 9 0 0 86 14 43
2017 CS 45 30 9 11 3 1 0 76 14 214
2017 CS-01 33 33 17 17 0 0 0 67 17 12
2017 CS-02 50 20 7 18 3 3 0 72 21 74
2017 CS-03 40 38 13 4 5 0 0 78 9 76
2017 CS-04 54 36 2 5 2 0 0 90 7 41
2014 CS 52 28 6 7 5 1 1 81 13 256
2014 CS-01 57 29 0 7 7 0 0 86 14 14
2014 CS-02 43 31 7 10 6 1 1 75 17 108
2014 CS-03 55 25 6 7 4 2 1 83 11 84
2014 CS-04 68 22 5 2 2 0 0 90 5 41

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 39 5 6 3 0 0 86 9 225
2019 CS-01 52 33 4 7 4 0 0 85 11 27
2019 CS-02 49 34 6 8 2 0 2 84 9 65
2019 CS-03 56 34 6 3 1 0 0 90 4 68
2019 CS-04 37 45 4 10 4 0 0 82 14 49
2019 CS-05 8 92 0 0 0 0 0 100 0 12
2018 CS 48 34 7 7 3 1 1 83 10 184
2018 CS-01 45 45 9 0 0 0 0 91 0 22
2018 CS-02 55 29 4 8 2 2 0 85 10 49
2018 CS-03 47 39 7 5 0 0 2 88 5 57
2018 CS-04 45 29 7 12 7 0 0 74 19 42
2017 CS 40 41 12 5 2 0 0 81 7 214
2017 CS-01 33 58 8 0 0 0 0 92 0 12
2017 CS-02 43 37 11 4 4 1 0 81 8 74
2017 CS-03 34 45 14 5 1 0 0 79 7 76
2017 CS-04 46 37 7 7 2 0 0 83 10 41
2014 CS 53 33 7 5 2 0 0 87 7 255
2014 CS-01 57 21 14 7 0 0 0 79 7 14
2014 CS-02 44 39 9 6 2 0 0 83 7 107
2014 CS-03 58 30 5 4 2 0 1 89 6 84
2014 CS-04 63 29 2 2 2 0 0 93 5 41

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 36 8 8 2 0 0 82 10 226
2019 CS-01 44 37 11 7 0 0 0 81 7 27
2019 CS-02 38 38 9 9 5 0 0 77 14 65
2019 CS-03 58 33 6 1 0 1 0 93 1 69
2019 CS-04 37 41 6 12 4 0 0 78 16 49
2019 CS-05 58 25 8 8 0 0 0 83 8 12
2018 CS 39 40 13 5 2 1 1 80 7 186
2018 CS-01 35 43 22 0 0 0 0 78 0 23
2018 CS-02 39 35 14 6 2 4 0 77 9 49
2018 CS-03 42 44 11 2 0 0 2 88 2 57
2018 CS-04 37 40 12 7 5 0 0 77 12 43
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 56 24 8 4 2 1 5 85 6 226
2019 CS-01 37 33 7 7 4 0 11 79 13 27
2019 CS-02 51 28 9 6 2 3 2 82 8 65
2019 CS-03 59 23 7 0 1 0 9 90 2 69
2019 CS-04 63 20 10 4 2 0 0 84 6 49
2019 CS-05 83 0 8 0 0 0 8 91 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 26 15 4 5 1 1 76 9 224
2019 CS-01 37 41 11 7 4 0 0 78 11 27
2019 CS-02 44 22 22 6 5 0 0 67 11 63
2019 CS-03 61 22 13 0 1 1 1 85 1 69
2019 CS-04 41 29 10 4 10 4 2 74 15 49
2019 CS-05 42 33 8 0 8 0 8 82 9 12
2018 CS 44 31 12 6 4 1 1 77 11 186
2018 CS-01 43 29 5 14 5 0 5 75 20 21
2018 CS-02 41 31 16 8 4 0 0 73 12 51
2018 CS-03 51 26 14 2 4 2 2 80 5 57
2018 CS-04 49 28 12 5 7 0 0 77 12 43
2017 CS 41 38 13 5 3 0 0 78 8 214
2017 CS-01 25 67 8 0 0 0 0 92 0 12
2017 CS-02 44 31 18 3 4 0 0 76 7 74
2017 CS-03 38 43 11 5 3 0 0 82 8 76
2017 CS-04 41 37 12 5 5 0 0 78 10 41
2014 CS 40 39 10 6 4 1 1 80 10 256
2014 CS-01 50 43 7 0 0 0 0 93 0 14
2014 CS-02 39 40 10 6 3 1 2 81 9 108
2014 CS-03 41 40 10 5 5 0 0 81 10 84
2014 CS-04 34 39 15 5 5 2 0 75 10 41
2011 CS 35 37 14 7 5 0 1 73 13 347
2011 CS-01 33 29 29 0 8 0 0 63 8 24
2011 CS-02 35 38 16 7 4 0 0 73 11 137
2011 CS-03 34 39 10 9 7 0 1 74 16 116
2011 CS-04 38 38 10 10 3 0 0 77 13 60
2008 CS 29 38 15 11 8 0 0 67 18 304
2008 CS-01 48 18 15 6 12 0 0 67 18 33
2008 CS-02 22 42 14 16 6 0 0 63 22 125
2008 CS-03 31 36 14 8 10 0 1 68 18 88
2008 CS-04 37 40 16 5 2 0 0 77 7 43
2008 CS-05 18 45 18 18 0 0 0 64 18 11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 27 12 5 2 3 0 80 7 226
2019 CS-01 37 30 19 11 4 0 0 67 15 27
2019 CS-02 46 25 23 3 2 2 0 72 5 65
2019 CS-03 70 22 4 1 0 3 0 94 1 69
2019 CS-04 39 33 8 10 4 6 0 76 15 49
2019 CS-05 42 42 0 8 0 0 8 91 9 12
2018 CS 50 29 12 5 2 1 1 80 7 185
2018 CS-01 57 33 5 5 0 0 0 90 5 21
2018 CS-02 44 34 12 10 0 0 0 78 10 50
2018 CS-03 60 21 11 2 4 2 2 84 5 57
2018 CS-04 51 28 12 7 2 0 0 79 9 43
2017 CS 49 33 9 4 3 1 0 83 8 214
2017 CS-01 33 33 25 0 0 8 0 73 0 12
2017 CS-02 51 31 7 7 3 1 0 84 10 74
2017 CS-03 53 33 8 3 4 0 0 86 7 76
2017 CS-04 46 37 10 2 5 0 0 83 7 41
2014 CS 48 29 13 5 3 2 1 79 8 256
2014 CS-01 50 43 7 0 0 0 0 93 0 14
2014 CS-02 45 26 18 6 1 2 3 75 7 108
2014 CS-03 52 26 10 4 7 1 0 79 11 84
2014 CS-04 44 37 10 5 2 2 0 82 8 41
2011 CS 42 32 12 7 5 2 1 76 12 347
2011 CS-01 38 21 29 4 4 0 4 61 9 24
2011 CS-02 41 36 9 7 1 4 1 82 8 137
2011 CS-03 44 28 11 8 8 0 1 73 16 116
2011 CS-04 43 32 12 8 5 0 0 75 13 60
2008 CS 36 35 14 8 5 1 1 72 13 304
2008 CS-01 42 21 15 12 9 0 0 64 21 33
2008 CS-02 31 38 15 8 6 0 2 71 14 125
2008 CS-03 41 33 10 9 5 2 0 76 14 88
2008 CS-04 40 40 19 2 0 0 0 79 2 43
2008 CS-05 27 45 18 0 0 9 0 80 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 28 11 7 4 2 0 78 11 225
2019 CS-01 41 26 15 11 7 0 0 67 19 27
2019 CS-02 45 29 15 8 2 2 0 75 9 65
2019 CS-03 66 25 4 4 0 0 0 91 4 68
2019 CS-04 35 31 12 8 8 6 0 70 17 49
2019 CS-05 50 33 0 0 8 0 8 91 9 12
2018 CS 46 33 11 7 2 1 0 80 9 184
2018 CS-01 43 43 10 5 0 0 0 86 5 21
2018 CS-02 42 32 12 10 4 0 0 74 14 50
2018 CS-03 57 25 9 5 2 2 0 84 7 56
2018 CS-04 49 33 9 9 0 0 0 81 9 43
2017 CS 49 36 9 4 2 0 0 85 7 212
2017 CS-01 27 45 27 0 0 0 0 73 0 11
2017 CS-02 55 27 10 7 1 0 0 82 8 73
2017 CS-03 50 37 8 1 4 0 0 87 5 76
2017 CS-04 46 44 0 7 2 0 0 90 10 41
2014 CS 49 33 7 7 3 0 1 83 11 256
2014 CS-01 50 43 7 0 0 0 0 93 0 14
2014 CS-02 47 31 6 10 3 0 2 80 13 108
2014 CS-03 49 32 8 6 5 0 0 81 11 84
2014 CS-04 49 42 2 5 2 0 0 90 7 41
2011 CS 38 34 11 9 7 1 1 73 15 347
2011 CS-01 38 25 13 17 8 0 0 63 25 24
2011 CS-02 37 36 11 10 4 1 1 75 14 137
2011 CS-03 39 35 8 6 10 1 1 75 17 116
2011 CS-04 42 32 15 5 7 0 0 73 12 60
2008 CS 34 36 13 11 6 1 0 70 17 304
2008 CS-01 48 12 18 9 12 0 0 61 21 33
2008 CS-02 28 36 13 16 6 1 0 65 23 125
2008 CS-03 38 35 10 11 6 0 0 73 17 88
2008 CS-04 35 51 9 2 0 2 0 88 2 43
2008 CS-05 27 45 27 0 0 0 0 73 0 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 85 9 3 2 0 0 1 95 2 224
2019 CS-01 78 19 4 0 0 0 0 96 0 27
2019 CS-02 80 16 3 0 0 0 2 97 0 64
2019 CS-03 94 3 1 1 0 0 0 97 1 68
2019 CS-04 86 6 4 4 0 0 0 92 4 49
2019 CS-05 75 0 8 8 0 0 8 82 9 12
2017 CS 80 14 3 2 0 0 1 95 2 214
2017 CS-01 67 25 8 0 0 0 0 92 0 12
2017 CS-02 81 14 3 1 0 0 1 96 1 74
2017 CS-03 79 16 3 1 0 0 1 96 1 76
2017 CS-04 83 7 5 5 0 0 0 90 5 41
2014 CS 77 15 3 1 0 1 2 95 2 256
2014 CS-01 71 14 0 7 0 0 7 92 8 14
2014 CS-02 72 20 4 1 0 0 3 95 1 108
2014 CS-03 75 14 4 1 1 2 2 94 3 84
2014 CS-04 90 7 2 0 0 0 0 98 0 41
2011 CS 75 15 6 2 2 0 1 91 4 345
2011 CS-01 75 17 0 4 4 0 0 92 8 24
2011 CS-02 74 21 4 1 0 0 1 95 1 136
2011 CS-03 74 13 7 3 3 0 0 87 6 115
2011 CS-04 83 8 3 2 2 0 2 93 3 60
2008 CS 77 13 3 2 2 1 3 93 4 303
2008 CS-01 76 9 9 0 3 0 3 88 3 33
2008 CS-02 73 16 2 3 2 2 3 93 5 125
2008 CS-03 74 15 3 2 2 0 3 92 5 87
2008 CS-04 93 5 0 0 0 0 2 100 0 43
2008 CS-05 82 0 9 9 0 0 0 82 9 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 18 6 5 6 1 4 82 12 225
2019 CS-01 44 15 7 15 7 4 7 67 25 27
2019 CS-02 51 15 11 6 12 0 5 69 19 65
2019 CS-03 76 16 0 3 1 1 1 95 5 68
2019 CS-04 57 22 10 2 4 2 2 83 6 49
2019 CS-05 58 33 0 0 0 0 8 100 0 12
2017 CS 51 26 5 5 6 3 3 83 12 214
2017 CS-01 17 67 8 8 0 0 0 83 8 12
2017 CS-02 50 20 9 3 8 3 7 78 12 74
2017 CS-03 59 24 1 5 7 4 0 86 12 76
2017 CS-04 54 29 2 7 5 0 2 85 13 41
2014 CS 50 24 7 4 4 5 6 84 9 256
2014 CS-01 64 14 7 7 0 7 0 85 8 14
2014 CS-02 48 24 3 5 6 6 9 85 12 108
2014 CS-03 45 32 7 5 4 5 2 83 9 84
2014 CS-04 58 15 12 0 2 5 7 83 3 41
2011 CS 44 30 8 7 9 1 1 75 16 348
2011 CS-01 33 58 8 0 0 0 0 92 0 24
2011 CS-02 45 29 7 9 8 2 0 75 17 137
2011 CS-03 44 29 8 7 10 0 2 75 18 116
2011 CS-04 48 21 10 7 10 2 3 72 17 61

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 17 8 2 5 2 1 85 7 226
2019 CS-01 52 30 7 4 4 4 0 85 8 27
2019 CS-02 52 23 14 5 6 0 0 75 11 65
2019 CS-03 81 9 7 0 0 1 1 93 0 69
2019 CS-04 63 16 6 0 10 4 0 83 11 49
2019 CS-05 83 0 0 0 8 0 8 91 9 12
2018 CS 59 28 7 2 4 1 1 87 5 184
2018 CS-01 52 38 5 0 5 0 0 90 5 21
2018 CS-02 52 26 6 4 10 2 0 80 14 50
2018 CS-03 72 21 4 2 0 0 2 95 2 57
2018 CS-04 63 28 7 0 2 0 0 91 2 43
2017 CS 60 27 7 3 3 0 0 87 6 214
2017 CS-01 50 42 8 0 0 0 0 92 0 12
2017 CS-02 57 24 8 4 5 1 0 82 10 74
2017 CS-03 64 24 8 1 3 0 0 88 4 76
2017 CS-04 66 27 5 2 0 0 0 93 2 41

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 25 12 3 4 0 0 81 7 226
2019 CS-01 37 26 26 4 7 0 0 63 11 27
2019 CS-02 49 23 14 6 6 2 0 73 13 65
2019 CS-03 71 23 6 0 0 0 0 94 0 69
2019 CS-04 49 29 14 2 6 0 0 78 8 49
2019 CS-05 67 17 0 0 8 0 8 91 9 12
2018 CS 54 33 5 5 3 0 0 87 8 184
2018 CS-01 48 43 5 0 5 0 0 90 5 21
2018 CS-02 51 27 6 12 4 0 0 78 16 51
2018 CS-03 71 20 5 2 2 0 0 91 4 56
2018 CS-04 51 42 0 2 5 0 0 93 7 43
2017 CS 59 29 6 4 3 0 0 87 7 214
2017 CS-01 50 42 0 8 0 0 0 92 8 12
2017 CS-02 55 28 8 4 4 0 0 84 8 74
2017 CS-03 61 30 5 1 3 0 0 91 4 76
2017 CS-04 63 27 2 5 2 0 0 90 7 41
2014 CS 52 32 8 5 2 0 0 85 7 256
2014 CS-01 57 43 0 0 0 0 0 100 0 14
2014 CS-02 50 30 11 5 3 1 1 81 8 108
2014 CS-03 52 33 5 7 2 0 0 86 10 84
2014 CS-04 54 34 7 2 2 0 0 88 5 41

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 37 13 15 4 1 2 67 20 84
2019 CS-03 27 30 20 13 3 3 3 61 18 30
2019 CS-04 22 41 14 22 3 0 0 62 24 37
2019 CS-05 58 42 0 0 0 0 0 100 0 12
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 26 19 10 6 11 0 60 18 221
2019 CS-01 31 31 15 8 4 12 0 70 13 26
2019 CS-02 34 20 27 6 6 6 0 58 13 64
2019 CS-03 25 28 18 7 1 19 0 67 11 67
2019 CS-04 20 29 16 14 14 6 0 52 30 49
2019 CS-05 33 25 17 17 8 0 0 58 25 12
2018 CS 31 30 20 7 4 8 1 67 12 189
2018 CS-01 48 26 13 0 0 9 4 85 0 23
2018 CS-02 22 37 18 6 4 14 0 68 11 51
2018 CS-03 33 28 26 3 0 9 2 67 4 58
2018 CS-04 35 26 12 16 9 2 0 62 26 43
2017 CS 24 36 23 7 3 6 0 65 11 214
2017 CS-01 0 67 33 0 0 0 0 67 0 12
2017 CS-02 26 28 26 5 4 11 0 61 11 74
2017 CS-03 21 42 21 7 3 7 0 68 10 76
2017 CS-04 29 37 17 12 5 0 0 66 17 41
2014 CS 25 33 18 5 6 13 0 66 13 256
2014 CS-01 14 43 21 7 7 7 0 62 15 14
2014 CS-02 26 31 21 6 5 12 0 64 12 108
2014 CS-03 24 36 14 5 6 15 0 70 13 84
2014 CS-04 27 32 15 5 10 12 0 67 17 41
2011 CS 15 27 24 9 9 14 1 51 21 346
2011 CS-01 17 33 13 0 21 17 0 60 25 24
2011 CS-02 12 23 24 10 9 20 2 45 24 137
2011 CS-03 18 30 24 6 9 12 1 55 17 116
2011 CS-04 17 31 29 14 5 5 0 50 20 59

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 31 21 13 8 5 0 56 22 223
2019 CS-01 30 26 22 15 7 0 0 56 22 27
2019 CS-02 25 31 25 12 5 3 0 57 17 65
2019 CS-03 22 31 19 13 4 9 0 59 20 67
2019 CS-04 16 31 18 14 16 4 0 49 32 49
2019 CS-05 17 50 17 8 8 0 0 67 17 12
2018 CS 23 30 23 11 9 2 1 55 20 188
2018 CS-01 48 22 22 4 0 0 4 73 5 23
2018 CS-02 16 43 22 4 14 2 0 60 18 51
2018 CS-03 23 30 23 14 4 5 2 57 19 57
2018 CS-04 23 21 19 23 14 0 0 44 37 43
2017 CS 20 34 27 11 6 2 0 55 17 213
2017 CS-01 0 42 42 17 0 0 0 42 17 12
2017 CS-02 24 26 26 14 5 5 0 53 20 74
2017 CS-03 17 42 29 7 4 1 0 60 11 76
2017 CS-04 20 32 25 10 13 0 0 52 23 40
2014 CS 20 41 19 8 8 4 0 64 17 256
2014 CS-01 7 43 21 7 14 7 0 54 23 14
2014 CS-02 20 42 21 8 6 3 0 64 14 108
2014 CS-03 23 40 19 5 8 5 0 66 14 84
2014 CS-04 20 36 12 15 12 5 0 59 28 41
2011 CS 11 31 24 17 14 3 0 44 32 345
2011 CS-01 13 33 13 13 21 4 4 50 36 24
2011 CS-02 12 28 24 18 14 4 0 42 34 136
2011 CS-03 12 34 24 16 12 2 0 46 29 116
2011 CS-04 8 32 27 19 14 0 0 41 32 59
2008 CS 14 32 21 18 12 3 0 47 31 303
2008 CS-01 3 33 21 18 21 3 0 38 41 33
2008 CS-02 14 24 25 19 14 4 0 39 35 125
2008 CS-03 17 39 18 17 9 0 0 56 26 88
2008 CS-04 14 43 14 17 10 2 0 59 27 42
2008 CS-05 18 36 36 9 0 0 0 55 9 11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 23 24 18 10 5 0 44 30 221
2019 CS-01 27 15 27 23 8 0 0 42 31 26
2019 CS-02 26 20 31 11 6 6 0 49 18 65
2019 CS-03 19 25 27 15 7 6 0 48 24 67
2019 CS-04 8 25 15 27 21 4 0 35 50 48
2019 CS-05 17 33 17 17 17 0 0 50 33 12
2018 CS 16 25 25 17 8 6 1 45 28 189
2018 CS-01 35 30 22 9 0 0 4 68 9 23
2018 CS-02 12 35 22 12 10 10 0 52 24 51
2018 CS-03 17 22 31 14 5 9 2 44 21 58
2018 CS-04 14 16 16 33 16 5 0 32 51 43
2017 CS 12 28 28 17 8 7 0 43 27 213
2017 CS-01 0 25 42 33 0 0 0 25 33 12
2017 CS-02 17 28 24 12 5 11 1 52 20 74
2017 CS-03 12 28 28 19 7 7 0 43 27 75
2017 CS-04 5 29 27 15 20 5 0 36 36 41
2014 CS 15 34 21 13 7 9 0 54 23 255
2014 CS-01 0 36 29 0 14 14 7 45 18 14
2014 CS-02 20 35 25 10 4 7 0 58 15 107
2014 CS-03 17 32 15 14 10 12 0 55 27 84
2014 CS-04 7 37 14 24 12 5 0 46 39 41
2011 CS 9 26 23 23 10 9 1 38 36 348
2011 CS-01 8 42 17 4 13 13 4 60 20 24
2011 CS-02 12 20 23 23 7 14 1 38 36 137
2011 CS-03 7 34 25 18 9 7 0 44 30 116
2011 CS-04 7 16 20 39 16 2 0 23 57 61
2008 CS 5 25 26 22 13 9 0 33 39 303
2008 CS-01 3 24 21 21 18 12 0 31 45 33
2008 CS-02 3 21 30 20 14 11 0 27 39 125
2008 CS-03 7 29 26 22 13 3 0 37 36 87
2008 CS-04 5 30 16 33 9 7 0 38 45 43
2008 CS-05 9 36 36 0 9 9 0 50 10 11

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 24 27 18 12 2 0 42 30 222
2019 CS-01 27 12 31 23 8 0 0 38 31 26
2019 CS-02 20 23 31 12 11 3 0 44 24 65
2019 CS-03 16 31 27 15 9 1 0 48 24 67
2019 CS-04 8 24 24 22 18 2 0 33 42 49
2019 CS-05 17 25 25 25 8 0 0 42 33 12
2018 CS 13 32 21 19 13 1 1 46 33 189
2018 CS-01 22 30 26 22 0 0 0 52 22 23
2018 CS-02 12 35 20 18 16 0 0 47 33 51
2018 CS-03 19 29 22 17 9 2 2 50 27 58
2018 CS-04 7 33 14 19 28 0 0 40 47 43
2017 CS 10 34 24 19 10 3 0 46 30 214
2017 CS-01 0 42 25 25 8 0 0 42 33 12
2017 CS-02 13 28 26 15 9 8 0 45 27 74
2017 CS-03 9 41 22 22 5 0 0 50 28 76
2017 CS-04 10 32 22 15 20 2 0 42 35 41
2014 CS 14 39 17 17 7 6 0 56 26 256
2014 CS-01 14 43 14 7 14 7 0 62 23 14
2014 CS-02 13 33 21 22 4 6 0 50 28 108
2014 CS-03 17 41 14 14 7 7 0 62 23 84
2014 CS-04 10 44 12 17 15 2 0 55 33 41
2011 CS 9 27 22 22 17 3 1 37 41 347
2011 CS-01 9 35 26 9 17 4 0 45 27 23
2011 CS-02 10 26 19 22 17 5 1 39 41 137
2011 CS-03 9 30 22 19 19 1 1 39 39 116
2011 CS-04 7 23 23 28 18 2 0 30 47 61
2008 CS 11 32 16 26 13 2 1 43 40 304
2008 CS-01 9 24 21 24 12 3 6 37 40 33
2008 CS-02 10 28 19 23 17 2 0 39 41 125
2008 CS-03 9 36 11 28 14 1 0 46 43 88
2008 CS-04 12 44 5 30 9 0 0 56 40 43
2008 CS-05 27 9 36 27 0 0 0 36 27 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 24 16 2 1 5 0 80 3 226
2019 CS-01 52 30 19 0 0 0 0 81 0 27
2019 CS-02 51 23 18 0 0 8 0 80 0 65
2019 CS-03 59 20 12 1 0 7 0 86 2 69
2019 CS-04 47 29 20 0 2 2 0 77 2 49
2019 CS-05 50 17 17 17 0 0 0 67 17 12
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 42 17 9 7 0 0 67 16 226
2019 CS-01 33 33 15 4 15 0 0 67 19 27
2019 CS-02 31 35 18 9 6 0 0 66 15 65
2019 CS-03 26 46 19 7 1 0 0 72 9 69
2019 CS-04 14 51 16 10 8 0 0 65 18 49
2019 CS-05 17 33 17 17 17 0 0 50 33 12
2018 CS 23 40 21 11 4 1 1 64 15 188
2018 CS-01 35 43 13 9 0 0 0 78 9 23
2018 CS-02 18 42 26 10 4 0 0 60 14 50
2018 CS-03 24 40 21 12 2 0 2 65 14 58
2018 CS-04 26 33 19 9 12 2 0 60 21 43
2017 CS 18 44 22 9 5 0 0 63 15 214
2017 CS-01 0 58 25 17 0 0 0 58 17 12
2017 CS-02 21 45 22 7 4 1 0 67 11 74
2017 CS-03 14 46 26 9 4 0 0 61 13 76
2017 CS-04 24 31 20 12 12 0 0 56 25 41
2014 CS 24 37 21 9 4 4 0 64 14 256
2014 CS-01 21 29 21 14 0 14 0 58 17 14
2014 CS-02 27 39 20 6 5 3 0 68 11 108
2014 CS-03 24 42 19 10 1 5 0 69 11 84
2014 CS-04 19 27 27 12 12 2 0 47 25 41
2011 CS 15 38 20 17 7 3 1 55 25 347
2011 CS-01 17 33 17 8 17 4 4 55 27 24
2011 CS-02 16 37 21 15 6 4 1 56 22 137
2011 CS-03 13 45 17 19 6 0 0 58 25 115
2011 CS-04 15 28 26 20 7 5 0 45 28 61

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 28 23 20 9 3 0 46 31 225
2019 CS-01 30 19 26 15 11 0 0 48 26 27
2019 CS-02 20 37 22 14 6 2 0 58 20 65
2019 CS-03 19 28 25 19 6 3 0 48 26 68
2019 CS-04 4 31 14 29 16 6 0 37 48 49
2019 CS-05 17 0 33 33 17 0 0 17 50 12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 37 17 9 4 2 2 68 14 225
2019 CS-01 37 33 19 7 4 0 0 70 11 27
2019 CS-02 23 34 19 14 3 3 3 62 18 64
2019 CS-03 35 38 19 3 1 3 1 76 5 69
2019 CS-04 16 47 12 10 10 2 2 66 21 49
2019 CS-05 42 25 25 0 8 0 0 67 8 12
2018 CS 30 37 18 7 3 3 2 70 11 189
2018 CS-01 43 39 4 4 0 4 4 90 5 23
2018 CS-02 12 47 24 8 4 4 2 63 13 51
2018 CS-03 40 33 16 9 0 2 2 75 9 58
2018 CS-04 35 30 16 5 9 2 2 68 15 43
2017 CS 26 40 16 10 4 4 0 69 15 214
2017 CS-01 8 50 17 17 0 8 0 64 18 12
2017 CS-02 27 31 19 12 7 4 0 60 20 74
2017 CS-03 24 46 14 5 4 7 0 75 10 76
2017 CS-04 29 41 12 15 0 0 2 72 15 41
2014 CS 33 39 12 7 5 4 1 75 12 256
2014 CS-01 36 36 21 0 0 7 0 77 0 14
2014 CS-02 31 38 11 7 6 4 2 74 15 108
2014 CS-03 38 32 14 7 4 4 1 74 11 84
2014 CS-04 29 51 5 7 5 2 0 82 13 41
2011 CS 25 28 18 12 10 5 1 57 24 348
2011 CS-01 38 13 29 0 4 17 0 60 5 24
2011 CS-02 20 27 18 15 12 7 1 51 29 137
2011 CS-03 25 31 18 13 9 3 1 59 23 116
2011 CS-04 30 33 15 10 10 3 0 64 20 61
2008 CS 22 33 16 14 8 6 2 59 23 304
2008 CS-01 18 24 30 18 9 0 0 42 27 33
2008 CS-02 14 37 11 17 10 9 3 57 30 125
2008 CS-03 30 27 20 10 6 6 1 61 17 88
2008 CS-04 33 37 14 9 7 0 0 70 16 43
2008 CS-05 36 45 9 9 0 0 0 82 9 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 35 18 7 4 1 0 70 11 223
2019 CS-01 33 22 41 0 4 0 0 56 4 27
2019 CS-02 35 37 14 13 0 2 0 73 13 63
2019 CS-03 38 38 15 7 0 1 0 78 7 68
2019 CS-04 29 35 20 6 10 0 0 63 16 49
2019 CS-05 42 42 0 0 17 0 0 83 17 12
2018 CS 30 34 20 7 5 3 1 67 12 187
2018 CS-01 61 22 4 9 0 4 0 86 9 23
2018 CS-02 18 49 22 4 4 4 0 69 8 51
2018 CS-03 33 37 18 9 0 2 2 73 9 57
2018 CS-04 30 26 21 7 14 2 0 57 21 43

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 17 23 11 13 13 2 44 28 224
2019 CS-01 26 26 11 11 7 19 0 64 23 27
2019 CS-02 16 17 27 10 11 16 3 41 25 63
2019 CS-03 26 10 26 12 10 13 3 43 26 69
2019 CS-04 14 24 22 10 18 10 0 43 32 49
2019 CS-05 25 8 17 17 17 8 8 40 40 12
2018 CS 15 30 22 11 10 11 1 51 24 189
2018 CS-01 22 39 13 9 0 13 4 74 11 23
2018 CS-02 20 27 25 14 8 6 0 50 23 51
2018 CS-03 17 31 24 10 7 9 2 54 19 58
2018 CS-04 7 26 16 9 23 19 0 40 40 43
2017 CS 12 23 26 16 10 11 2 40 29 213
2017 CS-01 0 25 33 8 17 17 0 30 30 12
2017 CS-02 15 19 20 20 12 11 3 39 38 74
2017 CS-03 9 29 27 20 5 8 1 43 28 75
2017 CS-04 12 19 32 5 15 15 2 38 24 41
2014 CS 16 24 20 11 12 13 3 48 28 256
2014 CS-01 29 21 14 7 7 21 0 64 18 14
2014 CS-02 12 25 21 11 12 16 3 45 28 108
2014 CS-03 18 23 18 14 11 13 4 49 30 84
2014 CS-04 17 22 24 5 20 7 5 45 28 41
2011 CS 8 20 22 15 16 16 3 34 38 347
2011 CS-01 17 17 21 4 13 29 0 47 24 24
2011 CS-02 9 19 21 13 22 12 4 33 42 137
2011 CS-03 7 19 22 21 12 16 3 32 41 116
2011 CS-04 5 23 28 12 17 15 0 33 33 60

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 23 23 13 11 3 0 52 25 224
2019 CS-01 26 19 26 11 15 4 0 46 27 27
2019 CS-02 30 16 25 16 11 2 0 47 27 63
2019 CS-03 30 29 19 10 7 4 0 62 18 69
2019 CS-04 22 27 20 8 18 2 2 51 28 49
2019 CS-05 17 25 33 25 0 0 0 42 25 12
2018 CS 21 36 16 19 6 2 1 59 25 186
2018 CS-01 41 36 9 9 0 5 0 81 10 22
2018 CS-02 14 38 18 22 6 2 0 53 29 50
2018 CS-03 23 39 12 16 7 2 2 64 24 57
2018 CS-04 21 33 9 28 7 2 0 55 36 43
2017 CS 22 37 17 11 10 1 1 61 22 214
2017 CS-01 0 58 25 8 8 0 0 58 17 12
2017 CS-02 21 35 15 12 14 1 1 58 26 74
2017 CS-03 25 35 22 8 9 0 0 60 17 76
2017 CS-04 24 37 12 12 10 2 2 64 23 41
2014 CS 21 37 18 12 7 4 0 60 21 256
2014 CS-01 21 29 29 0 7 14 0 58 8 14
2014 CS-02 21 36 18 15 8 2 0 58 24 108
2014 CS-03 23 36 20 13 6 2 0 60 19 84
2014 CS-04 17 41 12 12 10 7 0 63 24 41
2011 CS 20 33 19 14 12 1 1 54 27 346
2011 CS-01 29 33 13 13 13 0 0 63 25 24
2011 CS-02 20 26 21 16 15 1 1 47 31 137
2011 CS-03 18 32 23 14 12 0 1 50 27 114
2011 CS-04 23 43 13 11 8 2 0 67 20 61
2008 CS 18 35 22 13 10 1 0 54 23 303
2008 CS-01 18 27 21 18 12 3 0 47 31 33
2008 CS-02 14 34 27 14 11 1 0 48 25 125
2008 CS-03 27 33 17 10 11 1 0 61 22 88
2008 CS-04 12 50 19 12 5 2 0 63 17 42
2008 CS-05 27 45 18 9 0 0 0 73 9 11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 23 17 17 18 3 1 46 37 223
2019 CS-01 22 15 11 22 26 4 0 38 50 27
2019 CS-02 16 27 16 17 19 5 2 45 38 64
2019 CS-03 28 22 21 13 10 1 3 53 25 67
2019 CS-04 12 27 16 16 24 4 0 40 43 49
2019 CS-05 33 17 8 25 17 0 0 50 42 12
2018 CS 17 29 16 19 15 2 2 48 35 189
2018 CS-01 26 39 9 22 4 0 0 65 26 23
2018 CS-02 12 31 18 20 18 2 0 44 38 51
2018 CS-03 19 29 21 14 14 2 2 50 29 58
2018 CS-04 21 19 12 23 21 2 2 41 46 43
2017 CS 13 29 15 21 18 1 3 43 41 212
2017 CS-01 0 33 8 33 25 0 0 33 58 12
2017 CS-02 9 27 18 16 26 1 1 38 44 73
2017 CS-03 17 34 8 24 13 1 3 53 38 76
2017 CS-04 15 22 20 20 15 0 8 40 38 40
2014 CS 16 20 18 19 22 2 3 38 43 256
2014 CS-01 7 14 14 14 43 0 7 23 62 14
2014 CS-02 16 16 16 22 26 3 2 33 50 108
2014 CS-03 20 19 23 20 15 1 1 40 37 84
2014 CS-04 10 27 22 12 20 2 7 41 35 41
2011 CS 9 19 19 16 32 2 4 29 50 347
2011 CS-01 0 17 21 8 50 4 0 17 61 24
2011 CS-02 10 11 20 23 31 1 4 22 57 137
2011 CS-03 9 22 17 11 36 2 3 32 50 115
2011 CS-04 8 30 20 13 21 2 7 41 38 61
2008 CS 9 24 15 24 25 1 1 34 50 304
2008 CS-01 3 15 21 36 21 3 0 19 59 33
2008 CS-02 6 18 15 28 30 2 2 25 60 125
2008 CS-03 15 32 11 20 22 0 0 47 42 88
2008 CS-04 12 37 19 7 21 0 5 51 29 43
2008 CS-05 18 18 18 27 18 0 0 36 45 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 18 12 5 2 0 3 81 7 225
2019 CS-01 65 15 12 8 0 0 0 81 8 26
2019 CS-02 51 18 14 8 5 2 3 73 13 65
2019 CS-03 70 12 10 4 0 0 4 85 5 69
2019 CS-04 55 24 12 4 2 0 2 81 6 49
2019 CS-05 58 33 8 0 0 0 0 92 0 12

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 61 13 6 3 5 2 10 83 10 226
2019 CS-01 63 19 11 7 0 0 0 81 7 27
2019 CS-02 65 14 3 2 5 2 11 89 7 65
2019 CS-03 62 12 4 3 3 4 12 88 7 69
2019 CS-04 47 12 12 2 14 0 12 67 19 49
2019 CS-05 83 0 0 0 0 0 17 100 0 12

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 27 13 6 4 1 2 77 10 224
2019 CS-01 42 35 19 0 4 0 0 77 4 26
2019 CS-02 41 28 14 9 6 0 2 70 16 64
2019 CS-03 57 26 4 7 1 3 1 86 9 69
2019 CS-04 51 16 20 4 6 0 2 69 10 49
2019 CS-05 42 50 0 0 0 0 8 100 0 12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 21 14 5 6 4 4 73 12 224
2019 CS-01 46 23 23 0 8 0 0 69 8 26
2019 CS-02 43 23 14 6 9 2 3 69 16 65
2019 CS-03 51 24 3 7 3 7 4 85 12 68
2019 CS-04 45 12 18 6 6 6 6 65 14 49
2019 CS-05 25 33 33 0 0 0 8 64 0 12

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 17 8 5 8 4 6 76 15 224
2019 CS-01 56 11 15 7 11 0 0 67 19 27
2019 CS-02 45 25 8 5 6 5 8 79 12 65
2019 CS-03 54 10 6 6 10 4 9 75 19 68
2019 CS-04 48 23 6 6 8 6 2 77 16 48
2019 CS-05 83 0 8 0 0 0 8 91 0 12

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 67 15 9 2 0 3 4 87 3 225
2019 CS-01 69 15 8 4 0 4 0 88 4 26
2019 CS-02 58 22 11 3 0 3 3 85 3 65
2019 CS-03 75 6 7 1 0 3 7 90 2 69
2019 CS-04 63 16 14 0 2 2 2 83 2 49
2019 CS-05 75 17 0 8 0 0 0 92 8 12

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 7 5 3 3 4 2 88 7 223
2019 CS-01 77 15 0 0 4 0 4 96 4 26
2019 CS-02 72 6 5 3 3 8 3 88 7 64
2019 CS-03 84 7 1 4 0 1 1 94 5 68
2019 CS-04 67 6 12 2 4 6 2 80 7 49
2019 CS-05 67 0 17 0 17 0 0 67 17 12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 72 9 4 1 1 4 9 93 3 221
2019 CS-01 65 15 4 0 0 12 4 95 0 26
2019 CS-02 65 11 9 2 2 5 8 86 4 65
2019 CS-03 78 6 0 1 0 3 12 98 2 67
2019 CS-04 77 6 4 0 2 2 9 93 2 47
2019 CS-05 92 0 0 0 0 0 8 100 0 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 34 21 11 5 4 0 61 17 225
2019 CS-01 26 33 22 0 11 7 0 64 12 27
2019 CS-02 12 37 28 11 6 6 0 52 18 65
2019 CS-03 41 30 12 14 0 3 0 73 15 69
2019 CS-04 19 40 23 10 8 0 0 58 19 48
2019 CS-05 33 17 33 8 8 0 0 50 17 12
2018 CS 23 40 22 7 4 3 2 66 12 189
2018 CS-01 26 39 13 9 0 4 9 75 10 23
2018 CS-02 16 45 24 8 4 4 0 63 12 51
2018 CS-03 31 34 22 5 3 2 2 68 9 58
2018 CS-04 21 49 12 9 7 2 0 71 17 43
2017 CS 20 34 25 11 4 5 0 57 16 214
2017 CS-01 0 25 67 8 0 0 0 25 8 12
2017 CS-02 23 26 22 14 7 9 0 54 22 74
2017 CS-03 20 41 25 8 3 4 0 63 11 76
2017 CS-04 25 34 27 10 5 0 0 58 15 41

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 35 18 4 2 1 0 76 6 226
2019 CS-01 33 48 15 0 4 0 0 81 4 27
2019 CS-02 37 35 20 5 2 2 0 73 6 65
2019 CS-03 48 38 10 1 1 1 0 87 3 69
2019 CS-04 35 33 18 10 2 2 0 69 13 49
2019 CS-05 50 8 42 0 0 0 0 58 0 12
2018 CS 45 37 11 3 2 3 1 85 4 189
2018 CS-01 48 39 4 9 0 0 0 87 9 23
2018 CS-02 39 45 6 0 2 8 0 91 2 51
2018 CS-03 52 29 16 0 0 2 2 84 0 58
2018 CS-04 44 40 7 5 5 0 0 84 9 43
2017 CS 35 46 14 2 1 3 0 83 3 213
2017 CS-01 0 75 25 0 0 0 0 75 0 12
2017 CS-02 38 40 15 3 1 3 0 80 4 73
2017 CS-03 32 55 9 0 1 3 0 89 1 76
2017 CS-04 42 36 12 5 0 5 0 82 5 41
2014 CS 50 32 9 3 1 5 0 86 5 256
2014 CS-01 43 36 7 7 0 7 0 85 8 14
2014 CS-02 45 37 10 4 0 4 0 86 4 108
2014 CS-03 55 29 8 4 1 4 0 86 5 84
2014 CS-04 54 22 10 0 5 10 0 84 5 41
2011 CS 30 37 16 5 4 7 0 73 10 348
2011 CS-01 29 25 25 13 0 8 0 59 14 24
2011 CS-02 27 39 15 7 4 9 1 73 11 137
2011 CS-03 35 38 14 4 6 3 0 75 11 116
2011 CS-04 30 39 20 3 2 7 0 74 5 61

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 33 11 4 1 6 0 84 5 222
2019 CS-01 41 30 15 0 4 11 0 79 4 27
2019 CS-02 47 33 9 5 0 6 0 85 5 64
2019 CS-03 49 32 10 1 0 6 1 87 2 68
2019 CS-04 40 40 8 6 2 4 0 83 9 48
2019 CS-05 55 27 18 0 0 0 0 82 0 11
2018 CS 44 32 14 3 2 4 1 80 5 187
2018 CS-01 59 14 18 9 0 0 0 73 9 22
2018 CS-02 37 47 8 0 0 8 0 91 0 51
2018 CS-03 50 24 16 2 2 5 2 80 4 58
2018 CS-04 40 36 17 2 5 0 0 76 7 42
2017 CS 34 37 17 3 2 7 0 76 5 214
2017 CS-01 8 67 17 8 0 0 0 75 8 12
2017 CS-02 35 31 16 4 3 11 0 74 8 74
2017 CS-03 30 38 25 0 3 4 0 71 3 76
2017 CS-04 46 36 7 2 0 7 0 89 3 41
2014 CS 46 31 14 2 1 5 1 82 3 256
2014 CS-01 36 21 21 7 0 14 0 67 8 14
2014 CS-02 41 33 16 2 1 5 3 80 3 108
2014 CS-03 49 32 15 0 1 2 0 83 1 84
2014 CS-04 58 17 7 5 2 10 0 84 8 41

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 34 9 5 1 0 0 84 6 225
2019 CS-01 41 48 4 7 0 0 0 89 7 27
2019 CS-02 46 34 14 5 2 0 0 80 6 65
2019 CS-03 62 30 4 1 0 1 0 94 1 69
2019 CS-04 44 35 10 8 2 0 0 79 10 48
2019 CS-05 58 25 8 8 0 0 0 83 8 12
2018 CS 45 40 9 4 1 0 1 86 5 189
2018 CS-01 52 39 4 0 4 0 0 91 4 23
2018 CS-02 41 47 8 4 0 0 0 88 4 51
2018 CS-03 47 41 9 2 0 0 2 89 2 58
2018 CS-04 49 30 9 9 2 0 0 79 12 43
2017 CS 43 43 9 3 1 1 0 87 4 212
2017 CS-01 8 83 0 8 0 0 0 92 8 12
2017 CS-02 46 33 14 4 1 1 0 81 6 73
2017 CS-03 40 54 3 1 1 1 0 95 3 76
2017 CS-04 52 33 13 3 0 0 0 85 3 40
2014 CS 51 33 9 4 2 1 0 85 6 256
2014 CS-01 50 29 14 0 7 0 0 79 7 14
2014 CS-02 49 36 10 4 1 0 0 85 5 108
2014 CS-03 54 33 6 5 2 0 0 87 7 84
2014 CS-04 51 27 12 2 2 5 0 82 5 41
2011 CS 34 40 17 3 4 2 0 76 7 348
2011 CS-01 33 25 33 4 0 4 0 61 4 24
2011 CS-02 37 38 14 4 4 2 1 77 8 137
2011 CS-03 35 40 16 2 6 2 0 76 8 116
2011 CS-04 28 46 20 2 3 2 0 75 5 61
2008 CS 31 41 14 7 7 1 0 72 14 303
2008 CS-01 24 39 18 9 9 0 0 64 18 33
2008 CS-02 25 44 14 10 6 2 0 70 16 124
2008 CS-03 35 42 13 3 7 0 0 77 10 88
2008 CS-04 44 37 9 5 5 0 0 81 9 43
2008 CS-05 36 36 18 9 0 0 0 73 9 11

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 33 17 4 5 0 0 73 10 224
2019 CS-01 42 31 15 4 8 0 0 73 12 26
2019 CS-02 38 38 12 6 5 0 0 77 11 65
2019 CS-03 51 24 21 3 1 0 0 75 4 68
2019 CS-04 31 37 16 6 10 0 0 67 16 49
2019 CS-05 17 58 25 0 0 0 0 75 0 12
2018 CS 37 34 22 5 2 0 1 71 7 189
2018 CS-01 52 22 26 0 0 0 0 74 0 23
2018 CS-02 33 33 27 6 0 0 0 67 6 51
2018 CS-03 38 40 17 3 0 0 2 79 4 58
2018 CS-04 37 40 7 9 7 0 0 77 16 43
2017 CS 33 39 18 6 2 1 0 73 9 212
2017 CS-01 17 42 33 8 0 0 0 58 8 12
2017 CS-02 37 36 18 5 3 1 0 74 8 73
2017 CS-03 33 46 14 3 3 1 0 80 5 76
2017 CS-04 29 37 20 12 2 0 0 66 15 41
2014 CS 34 42 14 4 6 1 0 76 10 256
2014 CS-01 36 50 0 14 0 0 0 86 14 14
2014 CS-02 35 40 18 4 3 1 0 76 7 108
2014 CS-03 33 45 10 5 7 0 0 79 12 84
2014 CS-04 34 39 12 0 12 2 0 75 13 41
2011 CS 24 38 21 10 5 2 1 64 15 346
2011 CS-01 33 33 13 4 8 4 4 73 14 24
2011 CS-02 22 37 22 11 5 2 1 61 17 136
2011 CS-03 28 38 23 8 3 0 0 66 11 115
2011 CS-04 18 41 18 15 7 2 0 60 22 61

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 36 14 6 5 0 0 75 11 225
2019 CS-01 37 33 15 7 7 0 0 70 15 27
2019 CS-02 38 38 9 9 5 0 0 77 14 65
2019 CS-03 53 26 16 1 1 1 0 81 3 68
2019 CS-04 29 41 12 8 10 0 0 69 18 49
2019 CS-05 17 50 33 0 0 0 0 67 0 12
2018 CS 35 34 21 7 2 0 1 70 10 189
2018 CS-01 43 35 17 4 0 0 0 78 4 23
2018 CS-02 33 35 22 8 2 0 0 69 10 51
2018 CS-03 40 34 21 3 0 0 2 75 4 58
2018 CS-04 33 35 12 14 7 0 0 67 21 43
2017 CS 35 42 13 7 3 0 0 77 10 213
2017 CS-01 17 50 25 8 0 0 0 67 8 12
2017 CS-02 38 38 12 8 3 0 0 77 11 73
2017 CS-03 36 47 11 3 3 1 0 84 5 76
2017 CS-04 29 41 12 12 5 0 0 71 17 41
2014 CS 36 40 13 6 4 0 0 77 10 256
2014 CS-01 43 43 0 7 7 0 0 86 14 14
2014 CS-02 36 41 16 6 1 0 0 77 7 108
2014 CS-03 38 39 12 5 6 0 0 77 11 84
2014 CS-04 34 42 10 5 10 0 0 76 15 41
2011 CS 22 42 21 9 5 1 0 65 14 345
2011 CS-01 33 38 13 4 8 4 0 74 13 24
2011 CS-02 21 42 21 10 4 1 1 64 15 136
2011 CS-03 24 43 22 6 5 0 0 67 11 115
2011 CS-04 18 41 21 13 7 0 0 59 20 61
2008 CS 25 40 19 9 8 0 0 64 17 304
2008 CS-01 21 33 15 21 9 0 0 55 30 33
2008 CS-02 20 38 22 7 12 0 0 58 19 125
2008 CS-03 31 44 13 8 5 0 0 75 13 88
2008 CS-04 26 40 23 9 2 0 0 65 12 43
2008 CS-05 45 36 18 0 0 0 0 82 0 11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 24 22 5 7 3 0 65 12 225
2019 CS-01 41 26 15 0 7 7 4 75 8 27
2019 CS-02 41 19 23 6 6 5 0 62 13 64
2019 CS-03 46 25 16 4 6 3 0 73 10 69
2019 CS-04 35 27 27 6 6 0 0 61 12 49
2019 CS-05 8 33 42 8 8 0 0 42 17 12
2018 CS 32 30 21 11 5 2 1 63 16 189
2018 CS-01 48 22 22 4 4 0 0 70 9 23
2018 CS-02 27 37 18 10 6 2 0 66 16 51
2018 CS-03 36 29 19 10 0 3 2 69 11 58
2018 CS-04 28 30 23 7 12 0 0 58 19 43
2017 CS 32 33 18 8 4 4 0 68 13 213
2017 CS-01 8 50 25 8 8 0 0 58 17 12
2017 CS-02 36 30 19 8 4 3 0 68 13 73
2017 CS-03 37 33 16 7 4 4 0 73 11 76
2017 CS-04 29 34 17 12 5 2 0 65 17 41
2014 CS 35 30 18 7 7 3 1 67 15 256
2014 CS-01 29 36 7 0 14 7 7 75 17 14
2014 CS-02 32 32 17 8 5 5 1 69 14 108
2014 CS-03 42 25 17 7 7 2 0 68 15 84
2014 CS-04 32 34 20 7 7 0 0 66 15 41
2011 CS 28 26 22 12 8 4 1 57 20 345
2011 CS-01 29 21 29 4 13 0 4 52 17 24
2011 CS-02 26 29 20 10 9 6 1 58 20 136
2011 CS-03 29 32 17 16 4 3 0 63 20 114
2011 CS-04 31 10 33 11 10 5 0 43 22 61
2008 CS 25 29 17 12 13 4 0 56 26 304
2008 CS-01 24 30 12 15 15 3 0 56 31 33
2008 CS-02 20 22 21 14 15 8 1 46 32 125
2008 CS-03 32 34 13 9 13 0 0 66 22 88
2008 CS-04 28 28 23 9 9 2 0 57 19 43
2008 CS-05 18 55 9 0 18 0 0 73 18 11
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 27 36 37 226
2019 CS-01 33 37 30 27
2019 CS-02 18 42 40 65
2019 CS-03 29 42 29 69
2019 CS-04 27 31 43 49
2019 CS-05 33 8 58 12
2018 CS 23 45 31 188
2018 CS-01 13 52 35 23
2018 CS-02 20 44 36 50
2018 CS-03 17 53 29 58
2018 CS-04 30 42 28 43
2017 CS 20 44 35 214
2017 CS-01 17 33 50 12
2017 CS-02 23 53 24 74
2017 CS-03 16 49 35 76
2017 CS-04 19 32 49 41
2014 CS 18 46 36 256
2014 CS-01 21 43 36 14
2014 CS-02 18 47 35 108
2014 CS-03 12 49 39 84
2014 CS-04 27 44 29 41
2011 CS 22 45 33 347
2011 CS-01 29 38 33 24
2011 CS-02 20 46 34 137
2011 CS-03 18 50 32 115
2011 CS-04 31 34 34 61

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CS 25 23 43 2 3 5 61
2019 CS-02 17 25 33 8 8 8 12
2019 CS-03 25 35 35 0 0 5 20
2019 CS-04 46 8 38 0 0 8 13
2018 CS 11 20 34 5 9 20 44
2018 CS-02 10 40 20 10 0 20 10
2018 CS-03 10 10 30 0 10 40 10
2018 CS-04 23 15 38 8 0 15 13
2017 CS 23 18 43 0 2 14 44
2017 CS-02 23 18 53 0 0 6 17
2017 CS-03 25 25 33 0 0 17 12
2014 CS 24 28 31 11 9999 7 46
2014 CS-02 21 32 21 16 9999 11 19
2014 CS-03 30 19 40 10 9999 0 10
2014 CS-04 18 36 36 9 9999 0 11
2011 CS 22 13 45 9 9999 11 76
2011 CS-02 19 11 44 7 9999 19 27
2011 CS-03 19 19 38 14 9999 10 21
2011 CS-04 32 5 47 11 9999 5 19
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 42 13 5 0 0 0 82 5 223
2019 CS-01 26 33 33 4 4 0 0 59 7 27
2019 CS-02 34 47 6 13 0 0 0 81 13 64
2019 CS-03 40 48 9 3 0 0 0 88 3 67
2019 CS-04 45 41 14 0 0 0 0 86 0 49
2019 CS-05 75 17 8 0 0 0 0 92 0 12

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 22 10 1 0 6 0 88 2 225
2019 CS-01 33 33 15 11 0 7 0 72 12 27
2019 CS-02 57 20 12 0 2 9 0 85 2 65
2019 CS-03 69 18 7 0 0 6 0 92 0 68
2019 CS-04 59 27 10 0 0 4 0 89 0 49
2019 CS-05 75 17 0 0 0 0 8 100 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 13 87 225
2019 CS-02 11 89 64
2019 CS-03 7 93 69
2019 CS-04 18 82 49
2018 CS 13 87 187
2018 CS-01 0 100 23
2018 CS-02 16 84 51
2018 CS-03 13 88 56
2018 CS-04 12 88 43

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 52 48 29
2018 CS 38 63 24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 52 48 29
2018 CS 67 33 24

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 24 76 29
2018 CS 21 79 24

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 29
2018 CS 0 100 24

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 29
2018 CS 0 100 24

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 32 68 28
2018 CS 29 71 24

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 36 64 28
2018 CS 33 67 24

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 39 61 28
2018 CS 25 75 24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 36 64 28
2018 CS 38 63 24

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 18 82 28
2018 CS 25 75 24

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 54 46 28
2018 CS 42 58 24

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 21 79 28

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 28
2018 CS 0 100 24

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 54 46 28
2018 CS 46 54 24

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 32 68 28
2018 CS 33 67 24

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 64 36 28
2018 CS 50 50 24

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 18 82 28

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 25 75 28
2018 CS 33 67 24

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 17 83 224
2019 CS-02 12 88 65
2019 CS-03 16 84 69
2019 CS-04 21 79 47

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 14 25 7 4 26 6 48 16 226
2019 CS-01 30 11 33 4 4 19 0 50 9 27
2019 CS-02 17 12 25 6 2 31 8 48 13 65
2019 CS-03 22 12 16 7 1 33 9 58 15 69
2019 CS-04 16 16 31 8 8 16 4 41 21 49
2019 CS-05 0 25 42 8 0 17 8 33 11 12
2018 CS 14 17 20 4 8 30 6 50 18 188
2018 CS-01 26 22 17 0 4 22 9 69 6 23
2018 CS-02 12 18 16 2 6 37 10 56 15 51
2018 CS-03 9 19 26 5 4 32 5 44 14 57
2018 CS-04 19 12 12 7 16 30 5 46 36 43
2017 CS 15 21 20 6 7 26 6 52 19 214
2017 CS-01 17 25 25 0 8 17 8 56 11 12
2017 CS-02 15 24 16 5 8 27 4 57 20 74
2017 CS-03 14 21 21 4 4 29 7 55 12 76
2017 CS-04 15 17 22 12 10 19 5 42 29 41
2014 CS 16 18 16 3 4 33 10 61 11 256
2014 CS-01 7 7 14 7 0 57 7 40 20 14
2014 CS-02 17 22 14 2 1 32 12 70 5 108
2014 CS-03 15 14 15 4 7 38 6 53 19 84
2014 CS-04 17 20 22 0 5 22 15 58 8 41

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 29 21 5 3 8 1 68 8 226
2019 CS-01 30 37 19 7 0 7 0 72 8 27
2019 CS-02 37 26 20 3 2 12 0 72 5 65
2019 CS-03 42 28 19 4 0 6 1 75 5 69
2019 CS-04 20 33 24 8 8 6 0 57 17 49
2019 CS-05 17 33 33 0 0 8 8 60 0 12
2018 CS 27 36 20 4 5 9 1 69 9 188
2018 CS-01 43 39 17 0 0 0 0 83 0 23
2018 CS-02 29 37 10 8 2 12 2 77 11 51
2018 CS-03 18 39 28 2 2 11 2 64 4 57
2018 CS-04 26 35 16 5 12 7 0 65 18 43
2017 CS 21 36 21 5 5 11 0 65 11 214
2017 CS-01 8 42 25 0 8 8 8 60 10 12
2017 CS-02 26 33 14 7 5 16 0 69 15 74
2017 CS-03 21 41 22 4 4 8 0 67 9 76
2017 CS-04 20 34 32 5 2 7 0 58 8 41
2014 CS 28 30 21 1 4 17 0 70 6 256
2014 CS-01 29 21 29 0 0 21 0 64 0 14
2014 CS-02 28 32 17 1 3 19 0 75 5 108
2014 CS-03 26 26 26 2 5 14 0 61 8 84
2014 CS-04 29 32 20 0 5 15 0 71 6 41
2011 CS 23 32 20 2 4 18 1 68 7 348
2011 CS-01 38 21 17 0 4 21 0 74 5 24
2011 CS-02 23 33 15 3 2 23 1 73 7 137
2011 CS-03 22 32 23 2 7 13 1 63 10 116
2011 CS-04 21 34 28 0 3 13 0 64 4 61
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 6 94 226
2018 CS 7 93 186
2018 CS-01 0 100 23
2018 CS-02 10 90 49

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 38 62 13
2018 CS 38 62 13

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 62 38 13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13
2018 CS 0 100 13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13
2018 CS 0 100 13

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 38 62 13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13
2018 CS 0 100 13

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13
2018 CS 0 100 13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13
2018 CS 0 100 13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 13
2018 CS 0 100 13

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11
2018 CS 0 100 13

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11
2018 CS 0 100 13

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11
2018 CS 0 100 13

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11
2018 CS 0 100 13

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11
2018 CS 0 100 13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11
2018 CS 0 100 13

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11
2018 CS 0 100 13

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11
2018 CS 0 100 13

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 45 55 11
2018 CS 46 54 13

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 11
2018 CS 0 100 13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 5 95 225

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 18 22 2 2 29 8 59 6 224
2019 CS-01 26 22 19 4 0 26 4 68 5 27
2019 CS-02 15 15 26 0 2 31 11 53 3 65
2019 CS-03 18 19 13 1 0 39 9 71 3 67
2019 CS-04 20 18 27 4 4 20 6 53 11 49
2019 CS-05 25 8 33 0 8 17 8 44 11 12
2018 CS 19 17 17 3 5 31 7 59 14 189
2018 CS-01 35 22 17 4 0 13 9 72 6 23
2018 CS-02 18 22 10 0 4 35 12 74 7 51
2018 CS-03 14 19 22 0 3 34 7 56 6 58
2018 CS-04 19 9 12 9 12 35 5 46 35 43
2017 CS 12 17 21 4 3 33 10 51 12 214
2017 CS-01 0 33 17 0 8 25 17 57 14 12
2017 CS-02 13 20 19 1 3 38 5 59 7 74
2017 CS-03 12 18 21 4 3 33 9 52 11 76
2017 CS-04 12 7 27 7 2 29 15 35 17 41
2014 CS 15 18 14 2 2 40 9 64 8 256
2014 CS-01 14 0 7 7 0 64 7 50 25 14
2014 CS-02 10 21 16 4 0 43 6 62 7 108
2014 CS-03 15 18 12 1 2 42 10 68 7 84
2014 CS-04 22 15 22 0 5 27 10 58 8 41

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 30 20 3 1 11 1 72 5 226
2019 CS-01 33 33 22 4 0 7 0 72 4 27
2019 CS-02 40 22 17 3 0 18 0 75 4 65
2019 CS-03 35 36 17 1 0 9 1 79 2 69
2019 CS-04 24 33 27 4 4 8 0 62 9 49
2019 CS-05 33 25 25 8 0 0 8 64 9 12
2018 CS 31 33 20 2 4 10 1 72 7 189
2018 CS-01 52 26 22 0 0 0 0 78 0 23
2018 CS-02 31 35 16 0 4 12 2 77 5 51
2018 CS-03 28 31 26 0 2 12 2 68 2 58
2018 CS-04 28 37 9 9 7 9 0 72 18 43
2017 CS 24 37 20 2 3 14 0 71 6 213
2017 CS-01 8 58 25 0 8 0 0 67 8 12
2017 CS-02 23 37 16 1 0 22 1 77 2 74
2017 CS-03 22 39 22 1 4 11 0 69 6 76
2017 CS-04 34 27 22 5 2 10 0 67 8 41
2014 CS 28 33 15 1 2 20 1 77 4 256
2014 CS-01 21 21 21 0 0 29 7 67 0 14
2014 CS-02 26 34 14 0 2 24 0 79 2 108
2014 CS-03 26 34 17 2 2 17 1 74 6 84
2014 CS-04 36 29 15 2 2 15 0 77 6 41
2011 CS 27 28 21 2 3 19 0 69 6 347
2011 CS-01 38 13 21 0 4 25 0 67 6 24
2011 CS-02 22 32 15 4 2 24 1 72 8 136
2011 CS-03 32 24 27 1 3 13 0 64 5 116
2011 CS-04 26 28 23 2 2 20 0 67 4 61
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 28 16 10 8 0 0 66 18 225
2019 CS-01 33 22 26 11 7 0 0 56 19 27
2019 CS-02 35 29 12 11 12 0 0 65 23 65
2019 CS-03 46 25 13 9 6 0 1 72 15 69
2019 CS-04 29 35 17 15 4 0 0 65 19 48
2019 CS-05 25 42 17 0 17 0 0 67 17 12
2018 CS 36 21 21 9 10 1 2 59 20 188
2018 CS-01 39 26 13 4 17 0 0 65 22 23
2018 CS-02 35 18 22 10 16 0 0 53 25 51
2018 CS-03 39 16 23 12 7 2 2 56 20 57
2018 CS-04 37 33 16 5 5 0 5 73 10 43
2017 CS 32 23 16 12 14 1 2 57 26 214
2017 CS-01 25 25 8 25 17 0 0 50 42 12
2017 CS-02 31 16 19 12 16 1 4 50 30 74
2017 CS-03 33 26 16 12 11 1 1 61 23 76
2017 CS-04 39 24 15 7 14 0 0 64 22 41

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 32 27 14 8 0 0 51 22 225
2019 CS-01 22 37 30 4 7 0 0 59 11 27
2019 CS-02 26 34 25 11 5 0 0 60 15 65
2019 CS-03 21 41 22 10 6 0 0 62 16 68
2019 CS-04 10 18 33 27 12 0 0 29 39 49
2019 CS-05 0 25 33 25 17 0 0 25 42 12
2018 CS 19 21 30 16 12 1 1 40 29 189
2018 CS-01 13 30 35 13 9 0 0 43 22 23
2018 CS-02 22 20 39 14 6 0 0 41 20 51
2018 CS-03 28 22 21 17 9 2 2 52 27 58
2018 CS-04 9 19 23 26 23 0 0 28 49 43
2017 CS 16 32 24 17 8 0 2 49 26 213
2017 CS-01 25 42 25 0 8 0 0 67 8 12
2017 CS-02 20 38 24 9 4 0 4 61 14 74
2017 CS-03 16 32 25 21 5 0 1 48 27 76
2017 CS-04 10 20 25 28 18 0 0 30 45 40

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 33 22 12 8 0 0 58 19 222
2019 CS-01 33 44 7 11 4 0 0 78 15 27
2019 CS-02 34 31 23 3 6 0 2 67 10 64
2019 CS-03 25 34 21 12 7 0 0 60 19 67
2019 CS-04 10 31 27 20 12 0 0 41 33 49
2019 CS-05 8 33 33 17 8 0 0 42 25 12
2018 CS 24 25 25 13 10 1 2 50 24 187
2018 CS-01 26 35 17 17 4 0 0 61 22 23
2018 CS-02 27 18 29 18 2 0 6 48 21 51
2018 CS-03 30 26 26 7 7 2 2 58 15 57
2018 CS-04 12 29 19 17 24 0 0 40 40 42
2017 CS 23 32 20 15 8 0 1 56 23 210
2017 CS-01 42 42 8 8 0 0 0 83 8 12
2017 CS-02 29 36 19 8 3 1 3 68 12 72
2017 CS-03 20 32 22 17 7 0 1 53 25 74
2017 CS-04 17 22 20 22 20 0 0 39 42 41

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 25 23 19 16 0 0 42 34 225
2019 CS-01 30 26 19 15 11 0 0 56 26 27
2019 CS-02 28 31 12 23 6 0 0 58 29 65
2019 CS-03 14 25 36 12 13 0 0 39 25 69
2019 CS-04 4 21 25 21 29 0 0 25 50 48
2019 CS-05 8 8 17 33 33 0 0 17 67 12
2018 CS 15 18 27 24 13 1 2 34 39 188
2018 CS-01 22 17 30 22 9 0 0 39 30 23
2018 CS-02 18 20 18 31 10 0 4 39 43 51
2018 CS-03 18 25 23 21 11 2 2 44 33 57
2018 CS-04 7 9 37 19 26 0 2 17 45 43
2017 CS 16 24 25 17 14 0 4 42 32 214
2017 CS-01 33 25 25 8 8 0 0 58 17 12
2017 CS-02 27 22 27 11 5 0 8 53 17 74
2017 CS-03 8 32 25 22 12 0 1 40 35 76
2017 CS-04 10 17 22 22 29 0 0 27 51 41

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 23 13 4 3 0 4 78 8 224
2019 CS-01 74 11 4 0 7 0 4 88 8 27
2019 CS-02 64 16 11 5 2 0 3 82 6 64
2019 CS-03 60 21 9 4 0 0 6 86 5 68
2019 CS-04 27 37 27 2 6 0 2 65 8 49
2019 CS-05 17 33 17 25 8 0 0 50 33 12
2018 CS 47 21 15 8 3 1 5 71 12 189
2018 CS-01 61 17 9 4 9 0 0 78 13 23
2018 CS-02 53 20 12 4 2 2 8 80 7 51
2018 CS-03 55 17 16 3 0 2 7 79 4 58
2018 CS-04 26 26 21 19 7 0 2 52 26 43
2017 CS 50 22 12 4 4 0 8 79 8 214
2017 CS-01 58 8 8 8 0 0 17 80 10 12
2017 CS-02 65 14 4 1 1 1 14 92 3 74
2017 CS-03 50 28 13 4 0 0 5 82 4 76
2017 CS-04 29 29 22 7 12 0 0 58 20 41

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 30 17 10 8 0 0 66 17 226
2019 CS-01 48 22 19 4 7 0 0 70 11 27
2019 CS-02 34 25 25 6 11 0 0 58 17 65
2019 CS-03 46 33 9 7 3 0 1 81 10 69
2019 CS-04 20 35 18 16 10 0 0 55 27 49
2019 CS-05 17 25 17 33 8 0 0 42 42 12
2018 CS 32 26 23 9 9 0 1 59 18 189
2018 CS-01 43 13 30 9 4 0 0 57 13 23
2018 CS-02 35 31 20 6 8 0 0 67 14 51
2018 CS-03 41 26 21 5 5 0 2 68 11 58
2018 CS-04 16 28 21 16 19 0 0 44 35 43
2017 CS 31 34 18 9 6 0 2 66 16 213
2017 CS-01 33 33 0 33 0 0 0 67 33 12
2017 CS-02 33 32 19 10 4 0 3 66 14 73
2017 CS-03 38 33 14 5 7 0 3 73 12 76
2017 CS-04 22 37 22 12 7 0 0 58 20 41

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 33 25 9 4 1 1 62 13 225
2019 CS-01 48 30 7 7 4 0 4 81 12 27
2019 CS-02 26 32 29 6 2 3 2 61 8 65
2019 CS-03 29 47 19 3 0 0 1 78 3 68
2019 CS-04 14 22 35 18 10 0 0 37 29 49
2019 CS-05 25 8 42 17 8 0 0 33 25 12
2018 CS 22 39 24 8 5 1 1 63 13 187
2018 CS-01 32 36 27 5 0 0 0 68 5 22
2018 CS-02 20 44 30 4 2 0 0 64 6 50
2018 CS-03 28 38 16 10 3 2 3 69 15 58
2018 CS-04 19 28 30 9 14 0 0 47 23 43
2017 CS 32 29 23 11 2 0 2 63 13 214
2017 CS-01 25 42 25 8 0 0 0 67 8 12
2017 CS-02 39 24 20 9 0 1 5 68 10 74
2017 CS-03 34 35 18 9 1 0 1 71 11 76
2017 CS-04 22 22 32 17 7 0 0 44 25 41

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 35 23 14 9 0 0 54 23 225
2019 CS-01 30 26 22 11 7 0 4 58 19 27
2019 CS-02 28 35 22 9 5 2 0 64 14 65
2019 CS-03 16 44 22 13 4 0 0 60 18 68
2019 CS-04 8 24 27 18 22 0 0 33 41 49
2019 CS-05 8 33 25 25 8 0 0 42 33 12
2018 CS 17 35 23 16 9 1 1 52 25 187
2018 CS-01 23 32 32 9 5 0 0 55 14 22
2018 CS-02 18 42 18 18 4 0 0 60 22 50
2018 CS-03 19 45 17 7 9 2 2 66 16 58
2018 CS-04 9 19 30 26 16 0 0 28 42 43
2017 CS 22 32 25 11 7 0 3 55 19 214
2017 CS-01 8 33 42 17 0 0 0 42 17 12
2017 CS-02 30 34 24 4 3 0 5 67 7 74
2017 CS-03 21 29 28 16 4 0 3 51 20 76
2017 CS-04 17 32 15 12 25 0 0 49 37 41

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 33 23 12 5 1 0 61 17 226
2019 CS-01 37 30 15 7 7 0 4 69 15 27
2019 CS-02 23 37 26 6 6 2 0 61 13 65
2019 CS-03 42 32 17 7 0 1 0 75 7 69
2019 CS-04 6 27 35 22 10 0 0 33 33 49
2019 CS-05 17 50 8 25 0 0 0 67 25 12
2018 CS 22 35 25 9 7 1 1 58 17 187
2018 CS-01 27 50 18 5 0 0 0 77 5 22
2018 CS-02 20 36 26 12 6 0 0 56 18 50
2018 CS-03 31 34 17 7 7 2 2 68 14 58
2018 CS-04 14 28 30 12 16 0 0 42 28 43
2017 CS 28 39 15 9 7 0 2 68 16 214
2017 CS-01 8 58 17 17 0 0 0 67 17 12
2017 CS-02 35 42 11 3 5 0 4 80 8 74
2017 CS-03 29 34 18 12 4 0 3 65 16 76
2017 CS-04 19 37 20 10 15 0 0 56 25 41

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 29 16 8 5 1 0 71 14 225
2019 CS-01 44 30 11 7 4 0 4 77 12 27
2019 CS-02 35 25 18 12 8 2 0 61 20 65
2019 CS-03 56 31 9 3 0 1 0 88 3 68
2019 CS-04 29 31 20 10 10 0 0 59 20 49
2019 CS-05 17 33 33 8 8 0 0 50 17 12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 24 25 8 5 1 0 61 14 225
2019 CS-01 44 26 11 4 7 4 4 76 12 27
2019 CS-02 38 18 31 9 2 2 0 58 11 65
2019 CS-03 35 30 20 7 6 1 0 66 13 69
2019 CS-04 29 23 33 6 8 0 0 52 15 48
2019 CS-05 25 25 25 25 0 0 0 50 25 12
2018 CS 25 29 29 11 5 1 1 55 16 185
2018 CS-01 32 23 32 14 0 0 0 55 14 22
2018 CS-02 28 26 34 10 2 0 0 54 12 50
2018 CS-03 30 30 21 12 4 2 2 62 16 57
2018 CS-04 14 29 36 10 12 0 0 43 21 42
2017 CS 29 36 18 9 6 0 2 66 15 213
2017 CS-01 25 25 25 8 8 0 8 55 18 12
2017 CS-02 34 35 16 5 5 1 3 72 11 74
2017 CS-03 31 39 16 9 4 0 1 70 13 75
2017 CS-04 22 34 24 10 10 0 0 56 20 41

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 19 10 4 4 0 3 81 8 226
2019 CS-01 56 15 19 4 4 0 4 73 8 27
2019 CS-02 49 25 9 9 5 0 3 76 14 65
2019 CS-03 70 14 10 0 4 0 1 85 4 69
2019 CS-04 63 18 8 2 6 0 2 83 8 49
2019 CS-05 58 25 8 0 0 0 8 91 0 12
2018 CS 52 24 10 5 5 1 3 79 11 186
2018 CS-01 55 27 9 5 5 0 0 82 9 22
2018 CS-02 52 20 8 10 4 2 4 77 15 50
2018 CS-03 49 26 11 2 4 2 7 83 6 57
2018 CS-04 58 19 5 7 12 0 0 77 19 43
2017 CS 57 16 15 7 3 0 2 74 10 214
2017 CS-01 42 25 25 8 0 0 0 67 8 12
2017 CS-02 61 8 20 7 1 0 3 71 8 74
2017 CS-03 57 17 14 7 3 0 3 76 9 76
2017 CS-04 53 22 7 7 10 0 0 75 17 41

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 73 11 6 1 3 0 6 89 4 225
2019 CS-01 73 12 12 0 0 0 4 88 0 26
2019 CS-02 62 18 9 2 6 0 3 83 8 65
2019 CS-03 75 9 3 1 1 0 10 94 3 69
2019 CS-04 84 2 6 2 2 0 4 89 4 49
2019 CS-05 83 8 0 0 0 0 8 100 0 12
2018 CS 67 15 8 3 2 1 5 87 5 186
2018 CS-01 62 19 10 10 0 0 0 81 10 21
2018 CS-02 66 14 8 2 2 0 8 87 4 50
2018 CS-03 66 16 5 2 2 2 9 90 4 58
2018 CS-04 77 9 7 2 2 0 2 88 5 43

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 73 12 6 3 3 1 2 87 6 225
2019 CS-01 70 15 4 7 0 0 4 88 8 27
2019 CS-02 72 13 8 0 3 3 2 89 3 64
2019 CS-03 78 9 6 3 0 1 3 91 3 69
2019 CS-04 73 10 4 4 8 0 0 84 12 49
2019 CS-05 58 17 17 0 8 0 0 75 8 12
2018 CS 70 9 9 4 4 2 3 83 8 187
2018 CS-01 77 14 5 5 0 0 0 91 5 22
2018 CS-02 70 12 6 2 4 4 2 87 6 50
2018 CS-03 71 7 9 3 3 2 5 83 7 58
2018 CS-04 70 7 9 7 5 0 2 79 12 43
2017 CS 68 14 7 3 2 0 6 87 6 214
2017 CS-01 75 0 0 8 8 0 8 82 18 12
2017 CS-02 69 12 8 3 1 1 5 87 4 74
2017 CS-03 68 12 8 4 1 0 7 86 6 76
2017 CS-04 64 22 5 2 2 0 5 90 5 41

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 24 10 6 1 0 1 82 7 224
2019 CS-01 70 15 7 4 0 0 4 88 4 27
2019 CS-02 52 25 14 8 2 0 0 77 9 64
2019 CS-03 72 15 7 3 0 0 3 89 3 68
2019 CS-04 41 39 8 10 2 0 0 80 12 49
2019 CS-05 58 25 17 0 0 0 0 83 0 12
2018 CS 61 23 9 3 2 0 2 86 5 189
2018 CS-01 74 13 4 4 4 0 0 87 9 23
2018 CS-02 65 14 14 4 4 0 0 78 8 51
2018 CS-03 60 24 7 3 0 0 5 89 4 58
2018 CS-04 49 42 7 0 2 0 0 91 2 43
2017 CS 52 30 12 2 0 0 4 85 2 213
2017 CS-01 50 25 8 8 0 0 8 82 9 12
2017 CS-02 61 19 12 1 0 0 7 85 1 74
2017 CS-03 45 32 16 3 1 0 3 80 4 75
2017 CS-04 49 41 10 0 0 0 0 90 0 41

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 62 21 8 4 4 0 1 85 8 224
2019 CS-01 67 19 4 7 0 0 4 88 8 27
2019 CS-02 55 27 11 6 2 0 0 81 8 64
2019 CS-03 80 10 4 1 0 1 3 94 2 69
2019 CS-04 44 31 8 4 13 0 0 75 17 48
2019 CS-05 67 17 8 0 8 0 0 83 8 12
2018 CS 55 22 11 7 3 0 2 78 11 189
2018 CS-01 61 26 4 9 0 0 0 87 9 23
2018 CS-02 55 18 14 10 4 0 0 73 14 51
2018 CS-03 59 19 10 3 3 0 5 82 7 58
2018 CS-04 51 26 14 5 5 0 0 77 9 43
2017 CS 62 19 7 4 4 1 3 84 8 213
2017 CS-01 67 17 0 0 8 0 8 91 9 12
2017 CS-02 60 16 8 5 4 1 4 81 10 73
2017 CS-03 60 21 8 4 3 1 3 85 7 76
2017 CS-04 66 17 7 5 5 0 0 83 10 41

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 19 6 4 1 0 17 87 5 224
2019 CS-01 63 7 0 4 0 0 26 95 5 27
2019 CS-02 53 8 8 3 0 0 28 85 4 64
2019 CS-03 57 25 4 3 1 0 10 90 5 69
2019 CS-04 42 33 8 6 2 0 8 82 9 48
2019 CS-05 50 25 17 0 0 0 8 82 0 12
2018 CS 52 18 5 4 0 0 22 88 5 186
2018 CS-01 65 9 0 4 0 0 22 94 6 23
2018 CS-02 57 4 2 6 0 0 31 89 9 51
2018 CS-03 54 21 2 4 0 0 20 93 4 56
2018 CS-04 44 28 12 2 0 0 14 84 3 43
2017 CS 51 18 7 4 0 0 20 87 5 214
2017 CS-01 58 8 0 8 0 0 25 89 11 12
2017 CS-02 59 11 1 0 0 0 28 98 0 74
2017 CS-03 47 18 9 7 1 0 17 79 9 76
2017 CS-04 42 34 12 2 0 0 10 84 3 41

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 11 5 1 2 0 5 91 3 222
2019 CS-01 69 8 8 0 4 0 12 87 4 26
2019 CS-02 67 9 9 2 3 2 8 84 5 64
2019 CS-03 88 4 1 0 0 0 6 98 0 69
2019 CS-04 71 19 6 2 2 0 0 90 4 48
2019 CS-05 55 45 0 0 0 0 0 100 0 11
2018 CS 62 14 12 3 1 1 6 82 5 189
2018 CS-01 65 4 22 9 0 0 0 70 9 23
2018 CS-02 61 12 10 4 0 2 12 84 5 51
2018 CS-03 64 17 9 2 0 2 7 89 2 58
2018 CS-04 65 14 14 2 2 0 2 81 5 43
2017 CS 66 17 4 1 0 0 12 94 1 214
2017 CS-01 83 0 8 0 0 0 8 91 0 12
2017 CS-02 72 14 1 0 0 0 14 98 0 74
2017 CS-03 67 18 4 0 0 0 10 96 0 76
2017 CS-04 54 22 10 5 0 0 10 84 5 41

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 71 14 5 3 4 0 3 88 7 225
2019 CS-01 33 19 4 19 22 0 4 54 42 27
2019 CS-02 67 14 8 2 3 2 5 87 5 64
2019 CS-03 81 13 3 0 0 0 3 97 0 69
2019 CS-04 78 12 4 0 4 0 2 92 4 49
2019 CS-05 83 8 8 0 0 0 0 92 0 12
2018 CS 70 14 8 2 3 1 2 86 5 189
2018 CS-01 35 13 26 9 17 0 0 48 26 23
2018 CS-02 75 12 8 0 0 4 2 92 0 51
2018 CS-03 72 16 3 2 2 0 5 93 4 58
2018 CS-04 79 14 7 0 0 0 0 93 0 43
2017 CS 68 17 6 2 1 0 6 91 3 214
2017 CS-01 50 17 8 8 8 0 8 73 18 12
2017 CS-02 62 18 7 4 0 1 8 88 4 74
2017 CS-03 68 18 7 1 1 0 4 90 3 76
2017 CS-04 75 20 0 0 0 0 5 100 0 41

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 24 13 3 2 0 2 82 5 223
2019 CS-01 59 30 7 0 4 0 0 89 4 27
2019 CS-02 42 24 21 5 5 0 3 68 10 62
2019 CS-03 71 22 4 1 0 0 1 94 1 69
2019 CS-04 53 24 16 4 0 0 2 79 4 49
2019 CS-05 67 25 8 0 0 0 0 92 0 12
2018 CS 55 22 13 6 1 0 3 79 7 189
2018 CS-01 52 13 26 9 0 0 0 65 9 23
2018 CS-02 47 22 14 10 2 0 6 73 13 51
2018 CS-03 60 22 7 5 2 0 3 86 7 58
2018 CS-04 63 23 12 2 0 0 0 86 2 43
2017 CS 49 25 15 5 3 0 3 76 8 214
2017 CS-01 33 33 25 0 8 0 0 67 8 12
2017 CS-02 46 20 15 9 5 0 4 69 16 74
2017 CS-03 55 21 14 5 1 0 3 78 7 76
2017 CS-04 49 39 12 0 0 0 0 88 0 41

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 16 37 33 12 2 0 0 53 14 226
2019 CS-01 22 33 33 4 7 0 0 56 11 27
2019 CS-02 20 37 31 11 2 0 0 57 12 65
2019 CS-03 17 45 30 7 0 0 0 62 7 69
2019 CS-04 8 33 37 18 4 0 0 41 22 49
2019 CS-05 17 17 33 33 0 0 0 33 33 12
2018 CS 18 33 34 11 4 0 0 51 14 189
2018 CS-01 13 48 26 13 0 0 0 61 13 23
2018 CS-02 24 31 35 6 4 0 0 55 10 51
2018 CS-03 24 29 38 7 2 0 0 53 9 58
2018 CS-04 12 30 30 19 9 0 0 42 28 43
2017 CS 12 32 38 13 5 0 0 44 17 214
2017 CS-01 25 42 17 8 8 0 0 67 17 12
2017 CS-02 17 37 34 7 3 1 1 55 10 74
2017 CS-03 11 34 41 9 5 0 0 45 14 76
2017 CS-04 5 17 44 29 5 0 0 22 34 41

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 8 16 45 19 12 0 0 31 24 224
2019 CS-01 7 15 30 30 19 0 0 48 22 27
2019 CS-02 6 9 57 15 12 0 0 28 15 65
2019 CS-03 6 15 41 22 16 0 0 38 21 68
2019 CS-04 15 25 42 15 4 0 0 19 40 48
2019 CS-05 8 17 50 17 8 0 0 25 25 12
2018 CS 10 18 40 24 9 0 0 33 27 188
2018 CS-01 4 13 43 30 9 0 0 39 17 23
2018 CS-02 10 20 33 27 10 0 0 37 29 51
2018 CS-03 5 12 43 26 14 0 0 40 17 58
2018 CS-04 21 24 38 12 5 0 0 17 45 42
2017 CS 5 25 40 17 12 1 0 29 30 214
2017 CS-01 8 17 42 17 17 0 0 33 25 12
2017 CS-02 4 21 30 26 16 1 1 43 26 74
2017 CS-03 3 22 50 13 12 0 0 25 25 76
2017 CS-04 7 39 39 10 5 0 0 14 46 41

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 40 13 6 2 3 0 79 8 225
2019 CS-01 33 26 11 15 4 11 0 67 21 27
2019 CS-02 28 48 14 5 2 3 2 79 6 65
2019 CS-03 46 40 10 3 1 0 0 85 4 68
2019 CS-04 33 41 18 4 2 2 0 75 6 49
2019 CS-05 67 17 8 8 0 0 0 83 8 12
2018 CS 34 40 19 3 2 3 1 76 4 188
2018 CS-01 35 43 17 4 0 0 0 78 4 23
2018 CS-02 29 47 20 0 0 4 0 80 0 51
2018 CS-03 36 40 17 2 3 0 2 77 5 58
2018 CS-04 40 31 17 7 2 2 0 73 10 42
2017 CS 24 42 17 5 6 5 0 70 11 213
2017 CS-01 0 73 18 0 9 0 0 73 9 11
2017 CS-02 26 41 15 4 9 5 0 70 14 74
2017 CS-03 22 42 17 5 7 7 0 69 13 76
2017 CS-04 25 39 22 7 0 5 2 69 8 41

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 36 18 12 4 2 0 64 17 225
2019 CS-01 33 22 22 11 7 4 0 58 19 27
2019 CS-02 26 35 22 12 3 2 0 63 16 65
2019 CS-03 33 36 19 10 1 0 0 70 12 69
2019 CS-04 18 39 16 16 8 2 0 58 25 49
2019 CS-05 17 58 0 17 0 8 0 82 18 12
2018 CS 22 38 21 14 3 1 1 61 18 187
2018 CS-01 39 35 22 4 0 0 0 74 4 23
2018 CS-02 20 41 18 16 4 2 0 62 20 51
2018 CS-03 21 38 24 16 0 0 2 60 16 58
2018 CS-04 20 37 15 20 10 0 0 56 29 41
2017 CS 20 39 23 9 6 3 0 61 15 213
2017 CS-01 17 42 25 8 8 0 0 58 17 12
2017 CS-02 27 32 22 5 7 5 1 63 13 73
2017 CS-03 17 45 24 9 4 1 0 63 13 76
2017 CS-04 12 44 20 15 5 5 0 59 20 41
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 12 88 226
2019 CS-01 15 85 27
2019 CS-02 17 83 65
2019 CS-03 7 93 69
2019 CS-04 10 90 49
2019 CS-05 8 92 12
2017 CS 16 84 214
2017 CS-02 19 81 74
2017 CS-03 12 88 76
2017 CS-04 17 83 41
2014 CS 8 92 256
2014 CS-02 12 88 108

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 85 15 26
2019 CS-02 73 27 11
2017 CS 77 23 34
2017 CS-02 71 29 14
2014 CS 81 19 21
2014 CS-02 85 15 13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 14 9 9 5 0 0 77 14 22
2017 CS 58 27 8 4 4 0 0 85 8 26
2017 CS-02 80 20 0 0 0 0 0 100 0 10
2014 CS 47 24 12 18 0 0 0 71 18 17
2014 CS-02 27 27 18 27 0 0 0 55 27 11
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 32 16 5 5 2 1 39 61 225
2019 CS-01 37 33 19 0 7 4 0 38 62 27
2019 CS-02 38 28 16 8 8 0 3 39 61 64
2019 CS-03 38 33 16 6 3 4 0 39 61 69
2019 CS-04 39 39 12 4 4 2 0 40 60 49
2019 CS-05 42 33 17 8 0 0 0 42 58 12
2018 CS 40 24 17 9 6 4 1 42 58 188
2018 CS-01 52 17 9 4 13 4 0 55 45 23
2018 CS-02 36 24 20 8 6 6 0 38 62 50
2018 CS-03 31 33 10 17 2 5 2 33 67 58
2018 CS-04 53 21 19 0 7 0 0 53 47 43
2017 CS 43 24 13 9 6 5 0 46 54 214
2017 CS-01 42 8 8 8 8 25 0 56 44 12
2017 CS-02 47 22 15 7 5 3 1 49 51 74
2017 CS-03 38 29 12 12 3 7 0 41 59 76
2017 CS-04 51 22 12 5 7 2 0 53 47 41

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 48 52 132
2019 CS-02 45 55 38
2019 CS-03 53 48 40
2019 CS-04 38 62 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 53 47 131
2019 CS-02 55 45 38
2019 CS-03 48 53 40
2019 CS-04 45 55 29
2018 CS 41 59 104
2018 CS-01 60 40 10
2018 CS-02 34 66 29
2018 CS-03 44 56 36
2018 CS-04 30 70 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 19 19 19 9 3 16 42 35 129
2019 CS-02 27 11 19 16 11 0 16 45 32 37
2019 CS-03 10 15 18 20 18 8 13 31 47 40
2019 CS-04 11 36 25 14 4 0 11 52 20 28
2018 CS 10 20 23 17 12 4 14 36 36 105
2018 CS-01 30 30 20 20 0 0 0 60 20 10
2018 CS-02 0 21 17 24 10 3 24 29 48 29
2018 CS-03 8 14 33 11 17 6 11 27 33 36
2018 CS-04 20 10 20 10 15 5 20 40 33 20
2017 CS 10 22 15 17 20 4 11 38 44 110
2017 CS-02 19 19 17 17 11 3 14 47 33 36
2017 CS-03 7 24 17 10 26 5 12 37 43 42
2017 CS-04 5 32 16 16 27 5 0 39 45 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 8 17 18 17 22 6 12 31 47 130
2019 CS-02 16 8 18 21 26 3 8 26 53 38
2019 CS-03 10 10 15 28 23 8 8 24 59 40
2019 CS-04 0 29 29 7 18 4 14 35 30 28
2018 CS 4 14 15 24 30 3 10 21 62 105
2018 CS-01 20 20 40 0 10 0 10 44 11 10
2018 CS-02 0 21 14 31 28 0 7 22 63 29
2018 CS-03 3 8 19 22 36 3 8 13 66 36
2018 CS-04 5 5 0 25 30 10 25 15 85 20
2017 CS 4 11 14 14 50 1 7 16 69 110
2017 CS-02 6 6 14 11 50 0 14 13 71 36
2017 CS-03 5 19 14 17 40 0 5 25 60 42
2017 CS-04 0 11 16 0 74 0 0 11 74 19

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 19 13 10 11 0 3 64 22 224
2019 CS-01 56 22 11 7 0 0 4 81 8 27
2019 CS-02 38 15 12 14 14 2 5 57 30 65
2019 CS-03 45 16 13 10 14 0 1 62 25 69
2019 CS-04 44 23 10 8 10 0 4 70 20 48
2019 CS-05 25 33 33 8 0 0 0 58 8 12
2018 CS 42 12 14 7 15 1 8 60 25 188
2018 CS-01 48 9 4 9 4 0 26 76 18 23
2018 CS-02 39 6 25 6 16 4 4 49 23 51
2018 CS-03 47 10 7 5 21 0 10 63 29 58
2018 CS-04 40 21 14 7 19 0 0 60 26 43
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