2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	32	6	7	4	0	84	11	177
2019	CR-03	63	27	7	3	0	0	90	3	30
2019	CR-04	55	30	5	7	3	0	85	9	74
2019	CR-05	38	40	6	9	7	0	78	16	68
2017	CR	43	38	7	6	6	0	81	12	232
2017	CR-03	62	29	2	7	0	0	90	7	42
2017	CR-04	38	36	7	7	12	0	74	19	107
2017	CR-05	42	44	10	4	0	0	86	4	80
2014	CR	44	42	8	5	1	0	86	6	233
2014	CR-03	50	46	4	0	0	0	96	0	26
2014	CR-04	44	39	8	8	2	0	82	10	141
2014	CR-05	42	47	9	2	0	0	89	2	66
2011	CR	49	41	3	3	2	0	91	5	297
2011	CR-03	66	32	2	0	0	0	98	0	44
2011	CR-04	49	41	5	3	2	1	90	5	167
2011	CR-05	46	44	1	5	4	0	90	9	78
2008	CR	49	36	7	6	1	0	86	7	288
2008	CR-03	57	27	8	8	0	0	84	8	37
2008	CR-04	50	36	7	6	0	1	87	6	166
2008	CR-05	43	44	5	6	3	0	86	9	80

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	28	7	6	3	1	1	83	10	178
2019	CR-03	50	40	7	0	3	0	0	90	3	30
2019	CR-04	52	31	4	8	3	1	1	85	11	75
2019	CR-05	56	21	10	7	4	0	1	78	12	68
2017	CR	57	26	7	6	3	0	0	83	9	230
2017	CR-03	73	18	5	3	3	0	0	90	5	40
2017	CR-04	58	22	7	7	5	1	0	81	11	107
2017	CR-05	49	35	9	7	0	0	0	84	7	80
2014	CR	49	32	9	9	1	0	0	81	10	234
2014	CR-03	50	39	8	4	0	0	0	88	4	26
2014	CR-04	51	30	8	8	2	0	0	81	10	142
2014	CR-05	45	32	11	12	0	0	0	77	12	66
2011	CR	57	24	7	8	3	0	0	81	12	296
2011	CR-03	77	23	0	0	0	0	0	100	0	43
2011	CR-04	56	24	9	8	2	1	1	81	10	167
2011	CR-05	46	23	8	15	8	0	0	69	23	78
2008	CR	59	23	7	7	4	0	1	82	11	288
2008	CR-03	73	14	8	5	0	0	0	86	5	37
2008	CR-04	60	23	6	5	4	1	1	85	9	166
2008	CR-05	50	25	8	10	6	0	1	76	16	80

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	35	6	8	6	0	0	80	14	175
2019	CR-03	53	37	7	3	0	0	0	90	3	30
2019	CR-04	43	28	7	11	11	0	0	71	22	72
2019	CR-05	41	43	6	7	3	0	0	84	10	68
2017	CR	46	29	8	6	10	0	0	76	16	231
2017	CR-03	55	36	5	5	0	0	0	90	5	42
2017	CR-04	36	27	9	7	21	0	0	63	28	107
2017	CR-05	54	30	9	4	3	0	0	85	6	79
2014	CR	38	39	8	9	6	0	0	77	15	233
2014	CR-03	42	54	0	4	0	0	0	96	4	26
2014	CR-04	38	37	8	11	6	0	0	75	16	142
2014	CR-05	35	37	11	9	8	0	0	72	17	65
2011	CR	41	41	8	4	5	0	0	83	10	292
2011	CR-03	49	40	2	2	7	0	0	88	9	43
2011	CR-04	40	39	10	4	6	1	1	80	10	163
2011	CR-05	38	46	6	6	3	0	0	85	9	78

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	38	12	13	6	0	1	69	19	177
2019	CR-03	33	37	17	13	0	0	0	70	13	30
2019	CR-04	30	38	8	16	7	0	1	68	23	74
2019	CR-05	28	40	13	10	9	0	0	68	19	68
2018	CR	34	44	10	7	5	0	0	78	13	192
2018	CR-04	27	42	11	9	11	0	0	69	20	85
2018	CR-05	38	48	8	6	0	0	0	86	6	63
2017	CR	40	33	7	9	10	0	1	74	19	232
2017	CR-03	62	31	5	2	0	0	0	93	2	42
2017	CR-04	33	31	6	13	17	0	1	64	30	107
2017	CR-05	37	37	11	6	6	0	1	76	13	80
2014	CR	32	37	14	11	5	0	0	69	16	234
2014	CR-03	38	54	0	8	0	0	0	92	8	26
2014	CR-04	32	32	16	13	7	0	0	64	20	142
2014	CR-05	29	42	17	9	3	0	0	71	12	66
2011	CR	30	42	14	8	5	0	1	73	14	296
2011	CR-03	33	47	16	2	0	0	2	81	2	43
2011	CR-04	27	41	12	11	8	1	1	69	19	167
2011	CR-05	36	41	15	6	0	0	1	78	6	78
2008	CR	28	40	14	11	4	0	2	70	16	288
2008	CR-03	27	41	19	8	0	0	5	71	9	37
2008	CR-04	31	38	14	10	4	1	2	71	14	166
2008	CR-05	26	44	8	14	8	0	1	71	22	80

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	36	10	6	5	1	1	79	11	177
2019	CR-03	53	33	13	0	0	0	0	87	0	30
2019	CR-04	40	29	8	13	8	0	1	70	22	75
2019	CR-05	39	43	12	0	4	1	0	83	5	67
2017	CR	44	34	8	4	8	0	0	80	12	232
2017	CR-03	60	31	7	2	0	0	0	90	2	42
2017	CR-04	37	31	8	7	17	1	0	68	24	107
2017	CR-05	49	40	9	2	0	0	0	89	2	80
2014	CR	35	41	11	7	5	0	0	77	12	234
2014	CR-03	54	42	4	0	0	0	0	96	0	26
2014	CR-04	33	38	13	10	6	0	0	71	15	142
2014	CR-05	33	47	9	5	6	0	0	80	11	66

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	35	11	4	6	1	2	78	10	178
2019	CR-03	43	37	13	3	3	0	0	80	7	30
2019	CR-04	33	35	13	4	12	0	3	70	16	75
2019	CR-05	49	34	9	4	1	1	1	85	6	68
2018	CR	44	30	10	6	7	1	2	75	14	191
2018	CR-04	40	29	12	7	12	0	0	69	19	85
2018	CR-05	48	29	6	8	6	2	2	79	15	63
2017	CR	42	27	15	5	9	1	1	70	15	232
2017	CR-03	67	19	5	7	0	2	0	88	7	42
2017	CR-04	36	22	21	4	18	0	0	58	22	107
2017	CR-05	36	38	12	6	2	2	2	78	9	80
2014	CR	32	33	14	11	8	0	1	67	19	234
2014	CR-03	50	42	4	0	4	0	0	92	4	26
2014	CR-04	30	35	12	11	10	0	2	66	21	142
2014	CR-05	32	26	23	15	4	0	0	58	20	66
2011	CR	42	38	11	5	2	1	1	81	8	296
2011	CR-03	55	36	9	0	0	0	0	91	0	44
2011	CR-04	39	39	11	5	3	2	1	80	9	166
2011	CR-05	42	36	12	5	3	0	3	80	8	78

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	38	13	5	9	0	1	73	14	178
2019	CR-03	23	57	10	3	7	0	0	80	10	30
2019	CR-04	31	35	11	9	13	0	1	66	23	75
2019	CR-05	43	35	15	1	6	0	0	78	7	68
2018	CR	25	46	15	7	7	0	0	71	14	191
2018	CR-04	31	32	18	6	14	0	0	62	20	85
2018	CR-05	21	56	10	11	2	0	0	77	13	62
2017	CR	23	42	17	6	11	0	0	65	17	229
2017	CR-03	36	36	19	2	7	0	0	71	10	42
2017	CR-04	20	38	16	8	17	0	0	59	25	104
2017	CR-05	21	49	19	5	6	0	0	70	11	80
2014	CR	22	46	15	9	8	0	0	68	17	234
2014	CR-03	31	50	11	4	4	0	0	81	8	26
2014	CR-04	21	44	15	12	8	0	1	65	20	142
2014	CR-05	21	49	17	5	9	0	0	70	14	66
2011	CR	28	41	18	8	5	0	0	69	13	293
2011	CR-03	28	47	16	7	2	0	0	74	9	43
2011	CR-04	27	41	18	8	5	1	1	69	13	165
2011	CR-05	29	38	18	8	8	0	0	66	16	77
2008	CR	29	36	17	11	6	0	0	65	18	285
2008	CR-03	33	28	17	17	6	0	0	61	22	36
2008	CR-04	29	39	15	10	5	1	0	69	16	165
2008	CR-05	27	35	19	10	9	0	0	62	19	79

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	33	15	9	10	0	0	66	19	176
2019	CR-03	28	38	21	10	3	0	0	66	14	29
2019	CR-04	32	28	15	9	15	0	0	61	24	74
2019	CR-05	37	34	15	6	9	0	0	71	15	68
2018	CR	28	30	20	10	10	1	0	59	21	193
2018	CR-04	29	20	20	12	17	2	0	50	30	86
2018	CR-05	25	38	17	13	6	0	0	63	19	63
2017	CR	27	36	16	12	9	0	0	63	21	230
2017	CR-03	40	45	12	2	0	0	0	86	2	42
2017	CR-04	22	31	17	13	16	0	0	53	30	105
2017	CR-05	27	35	17	15	5	0	0	63	20	80
2014	CR	23	33	18	13	12	0	0	57	25	234
2014	CR-03	27	42	15	4	12	0	0	69	15	26
2014	CR-04	23	31	17	14	14	1	1	54	29	142
2014	CR-05	23	33	21	14	9	0	0	56	23	66
2011	CR	20	36	17	15	11	0	0	57	26	297
2011	CR-03	20	45	20	11	2	0	0	66	14	44
2011	CR-04	22	31	20	14	13	1	0	53	27	167
2011	CR-05	18	42	12	18	10	0	0	60	28	78

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	39	10	7	7	0	76	14	177
2019	CR-03	31	48	14	7	0	0	79	7	29
2019	CR-04	40	37	7	8	8	0	77	16	75
2019	CR-05	34	38	13	6	9	0	72	15	68
2018	CR	42	38	11	7	2	0	80	9	192
2018	CR-04	38	31	16	12	4	0	68	15	85
2018	CR-05	43	46	6	3	2	0	89	5	63
2017	CR	37	36	13	7	7	0	74	13	230
2017	CR-03	62	26	10	2	0	0	88	2	42
2017	CR-04	31	33	12	9	13	1	65	22	105
2017	CR-05	32	44	15	7	1	0	76	9	80

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	37	10	5	4	0	0	80	9	174
2019	CR-03	31	45	17	3	3	0	0	76	7	29
2019	CR-04	47	34	10	10	0	0	0	81	10	73
2019	CR-05	45	36	9	1	9	0	0	81	10	67
2018	CR	47	37	11	1	4	0	0	83	5	193
2018	CR-04	43	40	9	2	6	0	0	83	8	86
2018	CR-05	48	41	10	0	2	0	0	89	2	63
2017	CR	47	33	12	4	4	0	0	80	8	228
2017	CR-03	56	39	2	2	0	0	0	95	2	41
2017	CR-04	43	30	11	6	9	1	0	74	15	104
2017	CR-05	48	31	17	2	1	0	0	79	4	80
2014	CR	35	42	14	4	3	1	0	78	8	234
2014	CR-03	42	50	7	0	0	0	0	93	0	26
2014	CR-04	35	40	15	4	4	1	1	76	8	142
2014	CR-05	30	42	15	6	4	2	0	74	11	66
2011	CR	38	43	12	4	2	2	0	82	6	296
2011	CR-03	43	43	7	2	2	2	0	88	5	44
2011	CR-04	37	43	11	5	1	2	0	82	7	166
2011	CR-05	36	44	13	4	3	1	0	81	6	78
2008	CR	44	37	11	5	2	1	0	82	7	287
2008	CR-03	42	39	11	3	3	0	3	83	6	36
2008	CR-04	45	40	8	5	1	1	0	86	5	166
2008	CR-05	43	30	16	5	4	3	0	74	9	80

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	30	18	10	10	63	19	177
2019	CR-03	24	28	38	10	0	52	10	29
2019	CR-04	33	27	15	11	15	60	25	75
2019	CR-05	37	34	12	9	9	71	18	68
2018	CR	29	37	17	8	9	66	17	192
2018	CR-04	33	24	17	10	15	57	26	86
2018	CR-05	24	48	17	6	5	71	11	63
2017	CR	29	35	15	10	10	64	21	230
2017	CR-03	48	26	19	5	2	74	7	42
2017	CR-04	27	26	15	14	18	52	32	105
2017	CR-05	23	50	14	9	5	73	14	80

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	32	10	2	4	0	0	85	6	175
2019	CR-03	41	45	10	3	0	0	0	86	3	29
2019	CR-04	52	31	9	1	7	0	0	83	8	75
2019	CR-05	59	26	11	2	3	0	0	85	5	66
2018	CR	48	31	14	3	4	0	0	79	7	192
2018	CR-04	53	21	16	4	6	0	0	74	9	85
2018	CR-05	44	43	10	2	2	0	0	87	3	63
2017	CR	45	33	14	3	4	0	0	78	8	230
2017	CR-03	44	34	12	5	5	0	0	78	10	41
2017	CR-04	43	35	13	3	6	0	0	78	8	106
2017	CR-05	47	31	16	2	2	0	0	79	5	80
2014	CR	56	29	12	0	2	0	0	86	3	231
2014	CR-03	66	27	4	0	4	0	0	92	4	26
2014	CR-04	56	28	14	0	2	1	0	84	2	139
2014	CR-05	53	33	11	2	2	0	0	86	3	66
2011	CR	50	35	11	2	0	1	0	87	2	296
2011	CR-03	57	32	9	2	0	0	0	89	2	44
2011	CR-04	52	35	10	1	0	1	1	88	1	167
2011	CR-05	43	36	14	4	1	1	0	80	5	77

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	29	21	6	13	1	0	60	19	174
2019	CR-03	17	41	34	3	3	0	0	59	7	29
2019	CR-04	35	24	14	9	16	1	0	60	26	74
2019	CR-05	29	29	23	5	14	2	0	58	18	66
2018	CR	26	33	18	9	13	1	1	59	23	193
2018	CR-04	28	26	15	13	19	0	0	53	31	86
2018	CR-05	23	45	16	8	6	2	0	70	14	64
2017	CR	28	34	18	9	11	0	0	62	20	231
2017	CR-03	40	33	21	5	0	0	0	74	5	42
2017	CR-04	26	28	19	9	17	1	0	54	27	106
2017	CR-05	25	40	15	11	9	0	0	65	20	80
2014	CR	20	39	17	12	10	1	0	60	23	234
2014	CR-03	31	42	12	4	12	0	0	73	15	26
2014	CR-04	18	41	14	13	12	2	1	60	25	142
2014	CR-05	21	32	27	14	6	0	0	53	20	66
2011	CR	21	42	17	11	6	1	1	65	17	295
2011	CR-03	19	56	12	7	2	2	2	78	10	43
2011	CR-04	23	39	15	11	9	1	2	64	21	167
2011	CR-05	21	42	25	12	1	0	0	62	13	77

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	31	16	5	12	0	1	67	17	176
2019	CR-03	28	38	31	0	3	0	0	66	3	29
2019	CR-04	39	24	14	5	16	0	1	64	22	74
2019	CR-05	34	35	13	6	12	0	0	69	18	68
2018	CR	26	32	24	9	9	1	1	58	18	191
2018	CR-04	28	25	19	12	15	0	1	54	27	85
2018	CR-05	23	39	29	6	3	0	0	61	10	62
2017	CR	32	33	19	7	9	0	0	65	16	229
2017	CR-03	34	44	17	2	2	0	0	78	5	41
2017	CR-04	32	27	19	8	15	0	0	58	23	105
2017	CR-05	32	34	21	7	5	0	0	66	12	80
2014	CR	23	37	19	11	9	1	0	61	20	234
2014	CR-03	39	31	19	4	8	0	0	69	12	26
2014	CR-04	19	40	16	13	11	1	0	59	24	142
2014	CR-05	26	33	24	11	4	2	0	60	15	66

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	38	12	7	7	0	1	74	14	175
2019	CR-03	31	45	21	0	3	0	0	76	3	29
2019	CR-04	36	33	12	8	10	0	1	69	18	73
2019	CR-05	38	38	9	9	6	0	0	76	15	68
2018	CR	35	36	12	8	8	1	1	72	16	193
2018	CR-04	34	27	9	14	14	0	1	62	29	85
2018	CR-05	36	42	14	2	5	2	0	79	6	64
2017	CR	35	37	15	5	7	0	0	73	12	231
2017	CR-03	45	40	10	0	0	2	2	90	0	42
2017	CR-04	29	30	18	9	13	0	0	59	23	106
2017	CR-05	39	43	14	2	2	0	0	81	5	80
2014	CR	26	43	18	7	5	1	0	69	12	234
2014	CR-03	42	34	15	4	4	0	0	77	8	26
2014	CR-04	23	45	16	8	7	1	0	68	16	142
2014	CR-05	27	41	24	5	1	2	0	69	6	66
2011	CR	35	41	17	4	3	1	0	77	7	295
2011	CR-03	42	30	21	2	0	2	2	76	2	43
2011	CR-04	35	42	14	5	4	1	0	78	8	166
2011	CR-05	32	44	19	3	3	0	0	76	5	78

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	34	11	2	7	0	1	79	10	176
2019	CR-03	47	37	13	0	3	0	0	83	3	30
2019	CR-04	34	37	11	4	12	0	1	72	17	73
2019	CR-05	54	28	12	1	4	0	0	82	6	68
2018	CR	38	38	13	6	4	0	1	76	10	194
2018	CR-04	44	26	13	9	7	0	1	71	16	86
2018	CR-05	31	50	13	3	3	0	0	81	6	64
2017	CR	35	41	9	6	9	0	0	76	15	231
2017	CR-03	50	33	2	7	7	0	0	83	14	42
2017	CR-04	33	38	9	5	14	1	0	71	19	106
2017	CR-05	29	50	13	5	4	0	0	79	9	80
2014	CR	33	40	16	5	5	1	0	74	10	233
2014	CR-03	54	27	12	4	4	0	0	81	8	26
2014	CR-04	33	41	13	4	7	1	0	75	11	141
2014	CR-05	27	41	24	6	1	0	0	68	8	66
2011	CR	31	48	12	5	3	0	0	80	8	296
2011	CR-03	39	39	14	7	2	0	0	77	9	44
2011	CR-04	31	49	13	4	2	1	1	81	6	167
2011	CR-05	26	52	10	6	5	0	0	78	12	77
2008	CR	38	36	13	9	4	0	0	74	13	288
2008	CR-03	35	27	19	16	3	0	0	62	19	37
2008	CR-04	43	36	10	8	3	1	0	79	11	166
2008	CR-05	29	41	16	8	6	0	0	70	14	80

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	26	13	3	1	0	0	84	3	178
2019	CR-03	77	17	3	3	0	0	0	93	3	30
2019	CR-04	56	24	16	3	1	0	0	80	4	75
2019	CR-05	49	34	15	3	0	0	0	82	3	68
2018	CR	61	23	11	4	2	0	0	84	6	194
2018	CR-04	63	20	9	6	2	0	0	83	8	86
2018	CR-05	52	28	14	3	3	0	0	80	6	64
2017	CR	56	29	8	4	1	0	1	86	5	232
2017	CR-03	79	21	0	0	0	0	0	100	0	42
2017	CR-04	54	25	8	8	2	1	2	82	10	107
2017	CR-05	44	40	12	2	0	0	1	85	3	80
2014	CR	53	31	11	3	2	0	0	84	5	234
2014	CR-03	73	12	8	4	4	0	0	85	8	26
2014	CR-04	52	35	10	1	1	0	1	87	3	142
2014	CR-05	47	30	15	5	3	0	0	77	8	66
2011	CR	53	28	13	4	0	1	1	83	4	295
2011	CR-03	79	19	2	0	0	0	0	98	0	43
2011	CR-04	48	30	14	4	0	1	2	81	4	166
2011	CR-05	49	31	15	3	1	1	0	81	4	78
2008	CR	42	34	16	4	3	0	0	76	7	288
2008	CR-03	62	22	11	3	3	0	0	84	5	37
2008	CR-04	40	35	17	5	2	1	0	76	7	166
2008	CR-05	39	38	15	4	5	0	0	76	9	80

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	11	27	27	21	13	1	1	35	38	177
2019	CR-03	0	10	31	34	21	0	3	57	11	29
2019	CR-04	15	21	27	23	15	0	0	37	36	75
2019	CR-05	12	41	26	13	6	1	0	19	54	68
2018	CR	8	20	28	24	14	1	6	40	30	194
2018	CR-04	9	17	26	26	17	0	5	45	28	86
2018	CR-05	9	25	34	22	8	0	2	30	35	64
2017	CR	13	13	24	26	14	1	7	44	29	231
2017	CR-03	0	5	24	31	24	0	17	66	6	42
2017	CR-04	21	11	21	26	13	1	7	43	35	106
2017	CR-05	11	21	30	20	11	2	4	33	35	80
2014	CR	9	21	39	16	7	1	6	25	33	234
2014	CR-03	4	8	42	7	12	4	23	26	16	26
2014	CR-04	10	25	32	21	8	1	3	31	36	142
2014	CR-05	11	20	53	8	5	0	5	13	32	66
2011	CR	8	18	32	25	11	1	6	38	27	294
2011	CR-03	5	5	26	42	19	0	5	63	10	43
2011	CR-04	8	18	31	22	12	2	8	38	28	165
2011	CR-05	6	24	37	23	5	0	4	29	32	78
2008	CR	8	25	30	22	10	1	4	33	35	288
2008	CR-03	0	19	24	19	27	5	5	52	21	37
2008	CR-04	8	26	30	22	8	1	4	32	36	166
2008	CR-05	11	26	33	23	4	0	4	27	39	80

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	11	20	19	23	18	6	3	45	34	175
2019	CR-03	0	10	17	38	24	7	3	69	12	29
2019	CR-04	14	21	18	19	22	3	4	44	37	73
2019	CR-05	13	25	21	22	10	7	1	35	42	68
2018	CR	8	16	20	27	19	4	6	51	26	193
2018	CR-04	10	23	14	22	21	3	6	47	37	86
2018	CR-05	6	14	30	29	16	2	3	47	22	63
2017	CR	11	9	18	26	25	4	8	58	22	230
2017	CR-03	2	0	7	27	41	2	20	88	3	41
2017	CR-04	19	14	17	23	20	2	6	46	36	106
2017	CR-05	5	6	25	30	24	6	4	59	12	80
2014	CR	9	18	28	23	11	3	8	38	30	233
2014	CR-03	0	8	31	19	15	0	27	48	11	26
2014	CR-04	12	19	24	24	13	5	3	40	34	141
2014	CR-05	6	18	35	21	6	2	12	32	28	66
2011	CR	5	16	24	25	16	4	9	48	25	293
2011	CR-03	2	5	26	35	21	2	9	63	8	43
2011	CR-04	7	20	21	23	15	4	10	45	31	164
2011	CR-05	3	14	29	24	18	6	5	48	19	78
2008	CR	7	15	33	20	16	4	4	39	24	284
2008	CR-03	3	5	32	24	27	5	3	56	9	37
2008	CR-04	6	19	31	18	17	5	4	39	27	163
2008	CR-05	11	13	39	22	9	1	5	32	26	79

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	11	21	23	22	13	6	5	38	36	175
2019	CR-03	3	17	21	28	21	7	3	54	23	29
2019	CR-04	14	20	23	19	16	3	5	38	37	74
2019	CR-05	13	21	24	22	4	9	6	32	40	67
2018	CR	15	17	21	21	17	5	5	42	34	193
2018	CR-04	21	19	17	19	19	2	3	40	42	86
2018	CR-05	8	21	30	24	13	3	2	38	30	63
2017	CR	13	15	21	21	18	3	9	45	31	230
2017	CR-03	0	7	15	24	29	10	15	71	10	41
2017	CR-04	23	17	16	20	14	1	9	38	44	106
2017	CR-05	6	16	32	21	17	2	5	41	24	80
2014	CR	11	26	31	13	8	4	6	24	42	233
2014	CR-03	0	19	19	19	12	4	27	45	27	26
2014	CR-04	13	25	34	13	7	4	3	22	42	141
2014	CR-05	11	30	29	12	8	5	6	22	46	66
2011	CR	10	18	27	19	13	4	8	37	32	293
2011	CR-03	5	12	19	26	24	2	12	58	19	42
2011	CR-04	12	18	24	19	13	4	10	37	35	165
2011	CR-05	10	19	35	17	9	6	4	29	33	78
2008	CR	11	21	31	17	13	5	4	33	34	285
2008	CR-03	5	14	11	24	27	14	5	63	23	37
2008	CR-04	10	22	28	18	13	5	4	33	35	165
2008	CR-05	13	23	44	13	5	1	1	18	37	78

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	3	9	22	36	23	3	3	63	13	176
2019	CR-03	0	3	10	28	48	7	3	85	4	29
2019	CR-04	7	8	19	34	28	1	3	65	15	74
2019	CR-05	1	13	31	38	9	4	3	51	16	68
2018	CR	4	8	22	34	23	3	6	63	13	192
2018	CR-04	5	12	15	34	27	2	6	66	18	86
2018	CR-05	6	8	37	29	19	0	2	48	15	63
2017	CR	8	4	19	31	28	3	7	66	13	230
2017	CR-03	2	0	5	22	51	7	12	91	3	41
2017	CR-04	14	5	20	31	24	1	6	58	20	106
2017	CR-05	2	5	25	36	24	4	4	65	8	80
2014	CR	4	13	29	26	16	4	9	48	19	231
2014	CR-03	0	8	15	23	23	8	23	67	11	26
2014	CR-04	3	15	26	30	16	4	7	51	20	140
2014	CR-05	9	9	40	18	12	3	8	35	21	65
2011	CR	3	11	25	34	19	1	7	57	16	291
2011	CR-03	2	2	19	35	26	2	14	72	6	43
2011	CR-04	4	10	25	35	19	1	7	58	15	162
2011	CR-05	4	15	29	32	15	0	4	49	20	78
2008	CR	3	10	29	32	19	2	4	55	14	285
2008	CR-03	3	5	24	27	32	3	5	65	9	37
2008	CR-04	2	10	30	29	21	3	4	54	14	165
2008	CR-05	5	9	32	42	8	0	4	52	15	78

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	16	20	24	23	2	6	50	28	177
2019	CR-03	7	3	10	21	41	7	10	75	13	29
2019	CR-04	15	11	24	24	20	0	7	47	27	75
2019	CR-05	7	28	19	24	16	3	3	42	38	68
2018	CR	8	11	24	22	26	2	7	52	21	194
2018	CR-04	12	14	29	15	26	2	2	43	27	86
2018	CR-05	6	13	23	33	22	0	3	56	19	64
2017	CR	11	12	17	25	24	2	9	55	26	230
2017	CR-03	0	0	12	29	37	0	22	84	0	41
2017	CR-04	19	18	19	21	16	4	5	40	40	107
2017	CR-05	8	10	16	29	29	0	8	63	19	79
2014	CR	12	20	24	21	15	1	6	39	35	233
2014	CR-03	4	8	19	15	35	0	19	62	14	26
2014	CR-04	14	19	25	21	14	2	4	38	35	141
2014	CR-05	12	26	24	21	9	0	8	33	41	66
2011	CR	7	15	27	22	20	1	8	46	24	291
2011	CR-03	2	10	24	21	29	2	12	58	14	42
2011	CR-04	7	14	29	23	19	1	7	45	23	163
2011	CR-05	9	18	27	22	18	0	6	42	29	78
2008	CR	11	12	28	20	22	1	5	45	25	283
2008	CR-03	3	5	30	19	41	0	3	61	8	37
2008	CR-04	9	13	26	21	24	2	6	48	24	163
2008	CR-05	19	13	29	21	10	1	6	33	35	78

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	17	20	25	16	14	5	3	33	40	177
2019	CR-03	7	10	20	17	30	10	7	56	20	30
2019	CR-04	20	17	28	19	12	1	3	32	39	75
2019	CR-05	19	27	24	13	9	6	1	24	50	67
2018	CR	14	22	22	14	18	4	6	36	39	192
2018	CR-04	15	27	19	14	20	1	2	36	44	84
2018	CR-05	16	17	28	14	16	6	3	33	36	64
2017	CR	14	13	19	20	18	6	9	45	33	230
2017	CR-03	0	5	10	22	34	10	20	79	7	41
2017	CR-04	23	21	20	16	13	1	7	32	47	106
2017	CR-05	11	9	24	25	15	10	6	48	24	80
2014	CR	10	19	23	19	19	4	6	42	33	231
2014	CR-03	4	16	20	12	24	8	16	48	26	25
2014	CR-04	11	22	23	17	18	4	4	38	36	140
2014	CR-05	9	15	23	24	20	3	6	48	27	66
2011	CR	7	17	23	23	17	3	11	46	27	292
2011	CR-03	5	16	14	26	19	2	19	56	26	43
2011	CR-04	8	18	23	20	17	4	10	43	30	163
2011	CR-05	6	14	26	24	18	4	8	48	23	78
2008	CR	11	20	23	20	17	3	5	40	34	286
2008	CR-03	0	16	35	19	19	3	8	42	18	37
2008	CR-04	12	22	21	18	17	4	5	39	38	165
2008	CR-05	14	18	22	24	15	3	5	42	34	79

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	15	30	22	16	5	5	42	25	177
2019	CR-03	3	3	31	21	24	3	14	54	8	29
2019	CR-04	11	16	32	19	16	1	5	37	29	75
2019	CR-05	7	16	28	26	13	9	0	44	26	68
2018	CR	11	12	25	27	17	3	5	48	25	194
2018	CR-04	15	13	24	27	16	2	2	45	29	86
2018	CR-05	6	16	33	30	13	2	2	44	23	64
2017	CR	11	13	21	21	20	4	10	47	28	230
2017	CR-03	0	2	15	17	39	7	20	77	3	41
2017	CR-04	21	16	14	20	17	3	9	42	42	106
2017	CR-05	5	15	35	25	12	4	4	41	21	80
2014	CR	10	18	30	16	13	6	6	33	33	233
2014	CR-03	0	11	27	4	31	8	19	48	15	26
2014	CR-04	13	22	24	20	12	7	3	35	38	141
2014	CR-05	9	14	44	12	9	5	8	24	26	66

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	14	27	24	18	3	5	46	25	176
2019	CR-03	0	14	24	31	28	3	0	61	14	29
2019	CR-04	9	13	28	25	16	1	7	45	25	75
2019	CR-05	12	16	27	22	13	4	4	39	31	67

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	63	17	8	6	2	0	4	84	8	178
2019	CR-03	47	17	17	10	3	0	7	68	14	30
2019	CR-04	59	20	9	4	3	0	5	83	7	75
2019	CR-05	75	13	4	6	0	0	1	90	6	68
2017	CR	62	25	3	5	3	0	1	88	9	232
2017	CR-03	60	31	0	7	0	0	2	93	7	42
2017	CR-04	62	20	5	6	7	0	1	82	13	107
2017	CR-05	66	26	4	4	0	0	0	93	4	80
2014	CR	57	24	10	4	3	1	1	82	7	233
2014	CR-03	58	38	4	0	0	0	0	96	0	26
2014	CR-04	55	22	13	4	3	1	1	80	7	141
2014	CR-05	59	23	8	6	3	2	0	83	9	66
2011	CR	61	22	9	4	2	0	2	85	6	297
2011	CR-03	75	23	0	0	0	0	2	100	0	44
2011	CR-04	60	22	10	4	1	1	2	85	5	167
2011	CR-05	53	23	10	8	4	0	3	78	12	78
2008	CR	58	17	8	7	4	0	6	80	11	288
2008	CR-03	57	16	11	5	0	0	11	82	6	37
2008	CR-04	55	20	8	7	4	1	5	80	11	166
2008	CR-05	66	13	5	8	6	0	3	81	14	80

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	33	15	11	8	2	4	64	20	178
2019	CR-03	30	27	17	17	3	0	7	61	21	30
2019	CR-04	20	35	17	11	12	0	5	58	24	75
2019	CR-05	31	32	13	9	6	6	3	69	16	68
2018	CR	18	29	24	12	10	4	2	50	24	189
2018	CR-04	18	25	22	16	15	2	1	44	33	85
2018	CR-05	13	40	26	8	5	6	2	58	14	62
2017	CR	29	32	14	7	12	3	3	65	20	232
2017	CR-03	31	38	12	5	7	5	2	74	13	42
2017	CR-04	23	30	15	7	21	1	3	55	29	107
2017	CR-05	37	29	14	7	4	5	4	73	12	80
2014	CR	23	28	27	12	8	1	1	52	21	233
2014	CR-03	23	46	12	8	8	0	4	72	16	26
2014	CR-04	21	25	29	13	11	1	1	47	24	141
2014	CR-05	26	29	29	12	3	0	2	55	15	66

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	26	12	6	10	2	1	72	16	178
2019	CR-03	40	30	17	3	7	3	0	72	10	30
2019	CR-04	39	25	12	7	15	1	1	66	22	75
2019	CR-05	53	24	10	6	6	1	0	78	12	68
2018	CR	36	36	9	7	10	1	1	72	18	191
2018	CR-04	28	34	9	13	14	0	1	63	27	85
2018	CR-05	46	32	11	3	8	0	0	78	11	63
2017	CR	44	25	10	8	12	0	0	69	20	231
2017	CR-03	54	24	10	10	2	0	0	78	12	41
2017	CR-04	37	21	11	10	21	0	0	58	31	107
2017	CR-05	49	30	9	5	6	1	0	80	11	80
2014	CR	33	32	15	10	8	2	0	66	18	234
2014	CR-03	34	46	8	4	4	4	0	84	8	26
2014	CR-04	34	31	15	9	10	1	0	66	19	142
2014	CR-05	32	27	20	14	4	3	0	61	19	66

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	33	11	5	7	0	76	12	178
2019	CR-03	33	33	27	3	3	0	67	7	30
2019	CR-04	39	36	8	4	13	0	75	17	75
2019	CR-05	51	29	9	7	3	0	81	10	68
2018	CR	42	33	7	12	6	1	76	17	191
2018	CR-04	39	29	8	16	7	0	68	24	85
2018	CR-05	48	35	6	6	2	3	85	8	63
2017	CR	39	35	10	6	9	0	74	16	232
2017	CR-03	36	43	14	5	2	0	79	7	42
2017	CR-04	36	29	11	7	16	0	65	23	107
2017	CR-05	46	36	6	5	5	1	84	10	80
2014	CR	24	43	16	8	8	0	68	16	234
2014	CR-03	31	46	19	0	4	0	77	4	26
2014	CR-04	23	42	13	10	11	0	66	21	142
2014	CR-05	24	44	21	8	3	0	68	11	66

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	31	18	3	6	1	2	72	10	178
2019	CR-03	37	30	20	3	3	3	3	71	7	30
2019	CR-04	31	37	17	3	11	0	1	69	14	75
2019	CR-05	44	28	19	4	3	0	1	73	7	68
2018	CR	33	31	23	5	4	3	1	67	9	189
2018	CR-04	33	28	25	9	5	0	0	61	14	85
2018	CR-05	35	39	18	0	2	5	2	79	2	62

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	31	21	5	3	3	5	68	9	177
2019	CR-03	30	23	30	7	0	0	10	59	7	30
2019	CR-04	29	28	21	7	7	3	5	62	14	75
2019	CR-05	36	37	16	3	0	6	1	79	3	67

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	30	11	9	6	1	2	73	16	177
2019	CR-03	43	17	23	10	3	0	3	62	14	30
2019	CR-04	39	32	11	8	8	0	1	73	16	74
2019	CR-05	43	32	7	10	4	1	1	77	15	68
2018	CR	38	37	13	6	4	1	1	76	10	191
2018	CR-04	36	36	9	8	8	0	1	74	17	85
2018	CR-05	43	40	11	3	2	2	0	84	5	63
2017	CR	43	28	16	6	6	0	1	71	12	232
2017	CR-03	52	31	14	0	2	0	0	83	2	42
2017	CR-04	43	23	17	7	9	0	1	66	17	107
2017	CR-05	38	32	16	9	2	1	1	72	11	80
2014	CR	37	37	13	8	4	1	0	74	12	234
2014	CR-03	42	50	4	0	0	4	0	96	0	26
2014	CR-04	37	33	13	11	6	0	1	70	17	142
2014	CR-05	35	39	18	5	1	2	0	75	6	66
2011	CR	34	37	12	12	4	0	1	72	16	296
2011	CR-03	41	41	11	7	0	0	0	82	7	44
2011	CR-04	33	36	10	13	7	1	1	70	20	166
2011	CR-05	35	35	17	13	1	0	0	69	14	78
2008	CR	33	32	15	9	8	1	1	66	18	288
2008	CR-03	45	26	11	5	13	0	0	71	18	38
2008	CR-04	30	33	16	11	8	1	2	65	19	166
2008	CR-05	31	35	16	8	8	3	0	68	15	80

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	28	19	8	3	2	1	69	12	178
2019	CR-03	40	17	27	13	3	0	0	57	17	30
2019	CR-04	33	29	19	9	7	1	1	64	16	75
2019	CR-05	44	32	16	4	0	3	0	79	5	68
2018	CR	41	29	15	6	5	2	3	74	11	191
2018	CR-04	36	28	14	7	9	2	2	68	17	85
2018	CR-05	44	25	19	3	2	2	5	75	5	63
2017	CR	44	29	13	7	6	1	0	74	13	232
2017	CR-03	55	31	12	2	0	0	0	86	2	42
2017	CR-04	40	23	16	7	12	1	1	64	20	107
2017	CR-05	41	37	10	9	1	1	0	80	10	80
2014	CR	38	34	12	7	5	2	1	75	13	233
2014	CR-03	34	54	4	0	0	4	4	96	0	26
2014	CR-04	39	30	14	7	7	2	1	71	15	141
2014	CR-05	38	36	11	11	3	2	0	75	14	66
2011	CR	38	33	14	7	4	3	0	74	11	295
2011	CR-03	51	30	14	5	0	0	0	81	5	43
2011	CR-04	36	34	13	7	5	5	1	74	13	166
2011	CR-05	38	33	15	8	4	1	0	73	12	78
2008	CR	34	35	14	6	7	3	1	72	13	287
2008	CR-03	41	32	16	5	3	3	0	75	8	37
2008	CR-04	34	36	16	4	6	4	1	73	11	166
2008	CR-05	31	38	10	9	10	3	0	71	19	80

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	33	13	8	5	0	1	74	13	177
2019	CR-03	38	24	21	14	3	0	0	62	17	29
2019	CR-04	33	40	11	9	5	0	1	74	15	75
2019	CR-05	50	29	13	4	3	0	0	79	7	68
2018	CR	45	28	12	7	5	1	2	75	13	191
2018	CR-04	38	27	12	11	10	0	2	67	21	84
2018	CR-05	52	27	14	3	2	0	2	81	5	63
2017	CR	43	32	12	6	6	1	0	76	12	231
2017	CR-03	50	38	5	5	0	2	0	90	5	42
2017	CR-04	42	23	15	9	10	1	0	66	19	106
2017	CR-05	41	39	12	2	4	0	1	81	6	80
2014	CR	35	39	10	9	6	0	0	75	15	233
2014	CR-03	34	46	12	4	0	4	0	84	4	26
2014	CR-04	35	38	9	10	7	0	1	74	17	141
2014	CR-05	36	36	12	9	6	0	0	73	15	66
2011	CR	35	39	10	8	7	1	0	74	15	296
2011	CR-03	45	30	11	9	5	0	0	75	14	44
2011	CR-04	33	42	9	7	7	1	0	76	15	166
2011	CR-05	33	37	13	10	6	0	0	71	17	78
2008	CR	34	33	12	11	9	1	0	68	20	288
2008	CR-03	47	24	13	5	8	3	0	73	14	38
2008	CR-04	31	36	12	11	9	1	0	67	21	166
2008	CR-05	34	34	11	11	9	1	0	68	20	80

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	78	14	6	2	1	0	0	92	3	177
2019	CR-03	77	13	10	0	0	0	0	90	0	30
2019	CR-04	70	18	7	4	1	0	0	88	5	74
2019	CR-05	87	9	3	1	0	0	0	96	1	68
2017	CR	76	18	2	1	2	0	0	95	3	232
2017	CR-03	86	12	0	2	0	0	0	98	2	42
2017	CR-04	76	16	2	1	5	0	1	93	6	107
2017	CR-05	71	25	2	1	0	0	0	96	1	80
2014	CR	74	20	2	2	1	0	1	94	3	234
2014	CR-03	65	31	4	0	0	0	0	96	0	26
2014	CR-04	73	18	3	2	1	0	2	94	4	142
2014	CR-05	77	18	0	3	1	0	0	96	4	66
2011	CR	77	17	4	1	0	0	1	95	1	296
2011	CR-03	86	14	0	0	0	0	0	100	0	44
2011	CR-04	78	13	6	2	1	1	0	92	2	166
2011	CR-05	69	26	3	0	0	0	3	97	0	78
2008	CR	82	8	3	2	2	1	2	92	4	288
2008	CR-03	92	5	3	0	0	0	0	97	0	38
2008	CR-04	78	10	4	2	2	1	2	91	5	166
2008	CR-05	86	6	1	1	4	0	1	94	5	80

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	23	8	5	6	3	6	80	12	177
2019	CR-03	43	17	13	3	7	7	10	72	12	30
2019	CR-04	39	31	5	7	11	1	7	75	19	75
2019	CR-05	66	16	9	1	1	3	3	88	3	68
2017	CR	48	19	8	5	9	4	7	75	15	231
2017	CR-03	57	17	7	5	0	5	10	86	6	42
2017	CR-04	44	17	8	4	19	2	8	67	25	106
2017	CR-05	46	25	10	7	0	6	5	80	8	80
2014	CR	40	31	10	5	6	3	6	78	11	234
2014	CR-03	54	35	4	0	0	8	0	96	0	26
2014	CR-04	34	30	12	4	7	4	8	74	13	142
2014	CR-05	47	30	8	8	4	0	3	80	12	66
2011	CR	47	26	10	6	4	2	3	78	12	293
2011	CR-03	57	32	2	0	2	0	7	95	2	44
2011	CR-04	40	26	12	10	4	4	4	72	15	164
2011	CR-05	57	26	9	3	5	0	0	83	8	77

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	54	21	13	3	4	2	1	78	8	178
2019	CR-03	47	10	27	3	3	10	0	63	7	30
2019	CR-04	44	31	11	4	8	0	3	77	12	75
2019	CR-05	71	15	10	1	1	1	0	87	3	68
2018	CR	52	27	11	3	4	3	1	82	7	188
2018	CR-04	50	21	13	5	6	4	1	75	11	84
2018	CR-05	53	32	10	2	3	0	0	85	5	60
2017	CR	54	22	10	6	6	2	0	78	12	232
2017	CR-03	67	21	10	0	0	2	0	90	0	42
2017	CR-04	50	19	9	7	11	2	1	71	19	107
2017	CR-05	51	29	11	6	2	0	0	80	9	80

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	28	14	6	4	0	0	77	10	177
2019	CR-03	53	13	27	7	0	0	0	67	7	30
2019	CR-04	41	35	8	9	7	0	0	76	16	74
2019	CR-05	57	24	15	1	3	0	0	81	4	68
2018	CR	45	32	13	6	3	1	1	78	9	191
2018	CR-04	39	32	13	9	5	1	1	72	14	85
2018	CR-05	50	29	15	3	3	0	0	79	6	62
2017	CR	50	29	9	4	6	0	0	80	11	232
2017	CR-03	60	29	10	2	0	0	0	88	2	42
2017	CR-04	48	24	10	5	12	0	1	73	17	107
2017	CR-05	46	37	9	5	2	0	0	84	7	80
2014	CR	41	36	11	6	4	1	0	78	11	233
2014	CR-03	50	42	4	0	0	4	0	96	0	26
2014	CR-04	38	35	12	8	6	0	1	74	14	141
2014	CR-05	44	36	11	5	3	2	0	82	8	66

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	29	13	11	5	10	1	68	18	177
2019	CR-03	37	27	17	3	0	17	0	76	4	30
2019	CR-04	27	28	9	17	8	8	3	61	28	75
2019	CR-05	31	31	16	7	4	9	0	69	13	67
2018	CR	32	33	17	7	6	6	0	69	13	193
2018	CR-04	28	32	16	11	8	5	0	63	20	85
2018	CR-05	30	38	19	5	3	6	0	72	8	64
2017	CR	31	28	18	7	10	5	1	63	18	231
2017	CR-03	41	34	10	2	2	7	2	84	5	41
2017	CR-04	25	22	19	9	19	5	1	51	30	107
2017	CR-05	34	31	22	5	2	5	0	69	8	80
2014	CR	19	36	19	11	5	10	0	61	18	233
2014	CR-03	19	31	19	12	0	19	0	62	14	26
2014	CR-04	23	35	19	10	6	6	1	62	17	141
2014	CR-05	11	38	20	14	3	15	0	57	20	66
2011	CR	22	31	18	11	8	9	1	59	21	297
2011	CR-03	25	32	18	7	5	11	2	66	13	44
2011	CR-04	24	30	16	13	7	10	1	60	23	167
2011	CR-05	17	29	22	12	12	9	0	51	25	78

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	30	20	8	9	3	1	61	18	178
2019	CR-03	27	30	37	7	0	0	0	57	7	30
2019	CR-04	27	28	17	9	13	3	3	58	24	75
2019	CR-05	28	34	18	9	9	3	0	64	18	68
2018	CR	29	33	15	9	11	4	1	64	21	193
2018	CR-04	28	24	15	14	16	1	1	54	31	86
2018	CR-05	27	39	17	5	8	5	0	69	13	64
2017	CR	33	24	18	8	12	4	1	60	21	232
2017	CR-03	45	24	14	5	2	7	2	76	8	42
2017	CR-04	28	16	21	11	22	2	1	45	34	107
2017	CR-05	33	35	17	4	6	5	0	71	10	80
2014	CR	21	33	19	14	7	5	0	58	23	233
2014	CR-03	38	35	8	12	0	8	0	79	13	26
2014	CR-04	22	35	17	13	9	3	1	59	23	141
2014	CR-05	14	30	26	17	6	8	0	48	25	66
2011	CR	22	35	19	9	11	5	0	60	20	294
2011	CR-03	30	33	16	5	9	7	0	68	15	43
2011	CR-04	24	35	20	7	12	3	0	60	19	165
2011	CR-05	14	35	18	14	10	9	0	54	27	78
2008	CR	24	28	23	11	8	5	1	56	20	288
2008	CR-03	24	29	24	11	11	3	0	54	22	38
2008	CR-04	29	28	20	10	7	5	1	60	18	166
2008	CR-05	15	29	28	11	11	5	1	47	24	80

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	23	24	11	8	7	1	53	21	178
2019	CR-03	23	20	37	3	7	10	0	48	11	30
2019	CR-04	27	20	23	13	9	5	3	51	25	75
2019	CR-05	24	28	22	12	9	6	0	55	22	68
2018	CR	24	31	20	9	11	4	1	57	22	193
2018	CR-04	27	16	19	14	17	5	2	46	34	86
2018	CR-05	19	46	17	5	8	5	0	68	13	63
2017	CR	28	23	20	10	12	7	1	55	23	232
2017	CR-03	43	21	12	5	2	14	2	77	9	42
2017	CR-04	21	18	22	13	21	4	1	40	36	107
2017	CR-05	29	30	21	7	4	9	0	64	12	80
2014	CR	17	28	27	15	6	7	0	48	23	233
2014	CR-03	31	27	15	15	0	12	0	65	17	26
2014	CR-04	16	32	23	16	6	6	1	51	24	141
2014	CR-05	14	18	39	14	8	8	0	34	23	66
2011	CR	19	29	23	11	7	10	1	54	20	295
2011	CR-03	27	20	20	11	5	14	2	57	19	44
2011	CR-04	18	32	23	9	7	10	1	56	18	165
2011	CR-05	18	26	24	15	8	9	0	48	25	78
2008	CR	15	30	25	12	6	11	0	51	20	287
2008	CR-03	21	18	24	13	5	18	0	48	23	38
2008	CR-04	15	33	23	12	4	12	0	55	18	166
2008	CR-05	10	30	30	11	10	8	0	44	23	79

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	30	20	11	10	5	1	57	22	177
2019	CR-03	20	37	23	7	3	10	0	63	11	30
2019	CR-04	23	28	17	16	12	3	1	53	29	75
2019	CR-05	25	30	22	9	10	3	0	57	20	67
2018	CR	23	30	18	11	13	4	1	56	25	192
2018	CR-03	41	28	18	5	3	5	0	73	8	39
2018	CR-04	20	21	15	14	22	5	2	44	39	85
2018	CR-05	19	41	22	11	6	2	0	60	17	64
2017	CR	27	29	15	10	13	5	1	60	25	231
2017	CR-03	45	24	7	14	2	5	2	74	18	42
2017	CR-04	21	23	18	11	24	2	1	45	37	107
2017	CR-05	28	38	15	8	4	8	0	71	12	79
2014	CR	17	32	27	10	11	3	0	50	22	233
2014	CR-03	27	31	23	12	4	4	0	60	16	26
2014	CR-04	17	33	24	12	11	3	0	52	23	141
2014	CR-05	12	30	35	6	15	2	0	43	21	66
2011	CR	21	37	15	11	10	5	0	61	23	296
2011	CR-03	25	39	7	7	9	11	2	74	18	44
2011	CR-04	23	36	17	10	11	4	0	61	21	166
2011	CR-05	13	40	17	15	12	4	0	55	28	78
2008	CR	18	37	19	13	9	4	0	58	23	289
2008	CR-03	32	29	16	16	3	5	0	64	19	38
2008	CR-04	17	42	17	13	7	4	0	61	21	166
2008	CR-05	15	31	23	13	16	3	0	47	29	80

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	60	20	11	4	1	3	83	6	178
2019	CR-03	67	17	7	3	0	7	89	4	30
2019	CR-04	48	24	17	5	3	3	74	8	75
2019	CR-05	71	19	6	3	0	1	91	3	68

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	34	17	6	4	2	2	71	11	178
2019	CR-03	53	20	20	3	0	3	0	76	3	30
2019	CR-04	31	32	17	9	5	1	4	66	15	75
2019	CR-05	29	44	15	4	4	3	0	76	9	68
2018	CR	22	41	23	7	3	3	1	66	10	193
2018	CR-04	21	35	24	13	3	2	1	58	17	86
2018	CR-05	25	39	27	5	2	3	0	66	6	64
2017	CR	34	35	19	6	5	1	0	70	11	232
2017	CR-03	45	38	10	5	0	0	2	85	5	42
2017	CR-04	28	26	26	10	9	0	0	54	20	107
2017	CR-05	36	45	14	0	1	4	0	84	1	80
2014	CR	26	43	21	6	3	2	0	70	8	234
2014	CR-03	34	39	12	4	4	8	0	79	8	26
2014	CR-04	24	44	23	6	2	1	0	69	8	142
2014	CR-05	26	42	21	6	3	2	0	69	9	66
2011	CR	31	43	16	6	1	2	0	76	7	294
2011	CR-03	37	42	21	0	0	0	0	79	0	43
2011	CR-04	31	41	17	5	2	3	0	75	8	167
2011	CR-05	28	46	13	11	0	3	0	76	11	76

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	20	31	28	9	7	2	2	54	17	178
2019	CR-03	23	27	37	3	3	3	3	54	7	30
2019	CR-04	19	28	25	15	8	1	4	49	24	75
2019	CR-05	21	35	26	6	9	3	0	58	15	68

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	30	17	8	10	5	3	62	20	178
2019	CR-03	23	33	27	7	3	7	0	61	11	30
2019	CR-04	23	28	13	11	15	4	7	57	28	75
2019	CR-05	31	31	18	7	7	6	0	66	16	68
2018	CR	21	38	17	9	6	7	1	65	17	193
2018	CR-04	23	28	21	9	9	8	1	56	21	86
2018	CR-05	17	52	11	8	2	10	0	77	11	63
2017	CR	31	31	14	8	10	6	1	66	19	232
2017	CR-03	38	31	12	0	2	14	2	83	3	42
2017	CR-04	32	24	15	9	17	2	1	58	27	107
2017	CR-05	26	38	15	9	5	6	1	69	15	80
2014	CR	25	39	19	7	5	4	1	67	12	233
2014	CR-03	36	40	12	0	0	8	4	86	0	25
2014	CR-04	20	43	18	8	6	4	1	66	15	142
2014	CR-05	30	30	26	6	3	5	0	64	9	66
2011	CR	32	29	17	8	6	5	3	66	15	292
2011	CR-03	34	34	16	2	5	5	5	75	8	44
2011	CR-04	33	26	17	7	7	7	3	65	16	165
2011	CR-05	31	29	19	13	4	4	0	63	18	75
2008	CR	25	32	17	10	7	6	2	63	19	287
2008	CR-03	26	37	11	11	11	3	3	67	22	38
2008	CR-04	24	32	19	7	6	8	4	64	15	165
2008	CR-05	25	31	15	16	8	5	0	59	25	80

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	33	19	7	6	4	1	66	14	178
2019	CR-03	33	27	27	7	3	3	0	62	10	30
2019	CR-04	31	25	17	9	9	5	3	61	20	75
2019	CR-05	26	46	15	6	4	3	0	74	11	68
2018	CR	24	41	22	6	4	3	1	68	10	190
2018	CR-04	25	32	27	7	6	1	1	59	13	84
2018	CR-05	22	50	17	6	2	3	0	74	8	64

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	22	20	20	12	13	10	3	48	29	178
2019	CR-03	27	13	23	10	13	13	0	46	27	30
2019	CR-04	20	15	20	15	20	5	5	39	39	75
2019	CR-05	18	31	18	10	7	15	1	58	21	68
2018	CR	17	23	21	16	8	11	5	48	28	193
2018	CR-04	17	21	19	26	8	7	2	42	37	86
2018	CR-05	17	27	17	5	10	17	6	58	19	63
2017	CR	20	16	20	13	17	10	4	42	35	230
2017	CR-03	29	22	10	7	12	12	7	64	24	41
2017	CR-04	17	9	24	11	26	8	5	30	43	106
2017	CR-05	21	21	18	18	9	12	1	49	31	80
2014	CR	14	24	20	16	15	7	4	43	35	234
2014	CR-03	19	34	23	8	8	8	0	58	17	26
2014	CR-04	11	22	20	18	18	8	4	37	40	142
2014	CR-05	17	26	17	17	14	6	5	47	34	66
2011	CR	18	19	19	14	15	13	3	43	34	297
2011	CR-03	23	18	23	11	9	16	0	49	24	44
2011	CR-04	18	22	14	14	17	11	3	47	36	167
2011	CR-05	15	13	24	17	14	13	4	34	37	78

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	31	19	10	12	3	2	58	23	176
2019	CR-03	31	21	31	10	0	7	0	56	11	29
2019	CR-04	19	32	16	11	19	0	4	53	31	75
2019	CR-05	24	36	16	9	10	4	0	63	20	67
2018	CR	24	31	24	8	9	3	1	58	17	193
2018	CR-04	20	24	27	9	15	3	1	46	26	86
2018	CR-05	35	29	22	8	3	3	0	66	11	63
2017	CR	31	30	18	8	10	3	1	63	18	231
2017	CR-03	48	19	17	7	5	2	2	70	13	42
2017	CR-04	23	30	17	11	16	2	1	54	28	106
2017	CR-05	34	34	17	4	5	5	1	72	9	80
2014	CR	22	34	20	9	11	3	1	59	20	234
2014	CR-03	31	35	15	8	8	4	0	68	16	26
2014	CR-04	20	37	17	11	12	3	1	58	24	142
2014	CR-05	24	29	29	5	9	5	0	56	14	66
2011	CR	26	34	18	10	8	4	0	63	19	296
2011	CR-03	42	26	19	7	2	5	0	71	10	43
2011	CR-04	24	36	20	7	8	5	1	64	15	167
2011	CR-05	23	36	13	15	12	1	0	60	27	78
2008	CR	23	35	19	13	8	2	0	59	21	288
2008	CR-03	27	27	14	19	11	3	0	56	31	37
2008	CR-04	24	36	20	10	8	2	0	61	18	166
2008	CR-05	20	38	18	13	9	3	1	60	22	80

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	24	18	13	20	2	2	47	34	177
2019	CR-03	27	17	27	10	13	7	0	46	25	30
2019	CR-04	14	26	16	11	30	0	4	41	42	74
2019	CR-05	25	28	16	16	13	1	0	54	30	68
2018	CR	17	26	20	13	19	3	3	45	34	192
2018	CR-04	14	22	20	12	25	2	5	39	39	85
2018	CR-05	20	23	25	14	14	3	0	45	29	64
2017	CR	22	19	17	14	19	4	4	45	36	231
2017	CR-03	33	17	12	14	10	5	10	58	28	42
2017	CR-04	16	19	14	15	29	3	4	37	47	106
2017	CR-05	24	20	24	12	11	6	2	48	26	80
2014	CR	11	21	20	15	26	5	2	34	44	234
2014	CR-03	15	27	19	15	15	8	0	46	33	26
2014	CR-04	9	24	17	13	30	5	2	36	46	142
2014	CR-05	14	12	27	18	23	3	3	27	44	66
2011	CR	14	20	20	20	21	3	3	36	43	296
2011	CR-03	33	14	19	19	14	2	0	48	33	43
2011	CR-04	11	21	23	19	20	4	3	34	41	167
2011	CR-05	12	22	14	22	26	1	4	35	50	78
2008	CR	15	24	16	17	23	3	1	41	42	287
2008	CR-03	16	22	24	16	22	0	0	38	38	37
2008	CR-04	15	29	17	16	18	3	2	46	36	165
2008	CR-05	14	16	10	19	34	6	1	32	57	80

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	59	18	10	3	2	2	6	83	6	176
2019	CR-03	53	23	13	3	0	3	3	82	4	30
2019	CR-04	51	20	9	4	3	3	9	82	8	74
2019	CR-05	67	15	9	1	3	0	4	86	5	67

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	59	9	11	5	6	1	10	76	11	177
2019	CR-03	47	10	23	7	3	3	7	63	11	30
2019	CR-04	57	9	8	7	5	0	14	77	14	74
2019	CR-05	65	9	10	1	6	1	7	81	8	68

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	19	12	8	6	5	6	71	15	177
2019	CR-03	47	20	13	7	0	10	3	77	8	30
2019	CR-04	44	16	11	11	8	1	9	67	21	75
2019	CR-05	40	22	15	6	6	7	3	70	13	67

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	19	12	8	7	5	6	70	17	178
2019	CR-03	43	20	13	10	0	10	3	73	12	30
2019	CR-04	43	15	13	8	9	3	9	65	20	75
2019	CR-05	40	25	10	7	9	6	3	71	18	68

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	12	15	7	7	7	8	66	16	176
2019	CR-03	40	10	23	10	3	7	7	58	15	30
2019	CR-04	32	12	19	8	11	8	9	54	23	74
2019	CR-05	57	13	9	4	4	6	6	80	10	67

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	17	16	7	5	7	5	68	14	174
2019	CR-03	43	23	17	7	3	3	3	71	11	30
2019	CR-04	40	19	14	4	7	8	7	70	13	72
2019	CR-05	45	12	18	12	4	6	3	62	18	67

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	63	9	9	5	4	6	5	80	10	176
2019	CR-03	60	13	13	7	0	7	0	79	7	30
2019	CR-04	52	12	11	7	8	1	9	72	16	75
2019	CR-05	74	5	5	3	2	11	2	90	5	66

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	70	7	7	3	1	5	7	88	4	177
2019	CR-03	70	3	13	3	0	7	3	81	4	30
2019	CR-04	65	11	7	4	1	4	8	86	6	74
2019	CR-05	74	6	4	3	0	6	7	92	3	68

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	33	28	6	8	4	1	56	15	178
2019	CR-03	20	33	40	7	0	0	0	53	7	30
2019	CR-04	20	27	32	7	11	3	1	49	18	75
2019	CR-05	21	41	18	6	9	6	0	66	16	68
2018	CR	15	33	26	8	7	9	2	53	17	193
2018	CR-04	16	28	24	13	11	6	2	49	26	85
2018	CR-05	14	31	30	6	6	13	0	52	14	64
2017	CR	22	30	19	11	10	6	2	57	23	231
2017	CR-03	38	26	17	2	2	7	7	75	6	42
2017	CR-04	19	30	12	16	18	4	2	52	36	107
2017	CR-05	19	33	26	10	4	8	0	56	15	79

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	34	13	5	5	5	1	76	10	177
2019	CR-03	43	27	20	0	0	7	3	78	0	30
2019	CR-04	29	39	13	9	8	0	1	69	18	75
2019	CR-05	40	34	10	1	4	9	0	82	7	67
2018	CR	42	38	12	6	2	0	1	81	7	194
2018	CR-04	37	36	13	10	2	0	1	74	13	86
2018	CR-05	48	36	9	3	2	0	2	86	5	64
2017	CR	43	34	11	4	6	2	0	78	11	232
2017	CR-03	62	24	7	2	0	2	2	90	3	42
2017	CR-04	34	36	11	7	10	3	0	71	17	107
2017	CR-05	46	37	10	2	4	0	0	84	6	80
2014	CR	30	39	19	6	2	3	0	72	8	234
2014	CR-03	34	39	19	4	0	4	0	76	4	26
2014	CR-04	27	42	16	9	3	2	1	71	12	142
2014	CR-05	33	33	26	0	1	6	0	71	2	66
2011	CR	31	38	14	7	5	3	1	72	13	294
2011	CR-03	43	32	14	2	5	2	2	79	7	44
2011	CR-04	30	36	15	10	5	4	1	69	16	165
2011	CR-05	27	43	14	5	8	3	0	72	13	77

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	26	19	4	4	4	1	71	9	178
2019	CR-03	37	37	20	0	0	7	0	79	0	30
2019	CR-04	33	23	24	8	8	3	1	58	17	75
2019	CR-05	50	26	13	1	3	6	0	81	5	68
2018	CR	41	35	14	4	3	3	1	78	7	193
2018	CR-04	41	30	16	5	5	3	0	73	10	86
2018	CR-05	41	42	9	3	2	2	2	85	5	64
2017	CR	40	29	14	6	6	3	2	73	12	230
2017	CR-03	55	31	7	2	0	0	5	90	3	42
2017	CR-04	34	25	16	9	11	3	2	61	22	106
2017	CR-05	41	34	16	3	3	4	0	78	5	79
2014	CR	32	39	16	6	2	4	1	75	8	234
2014	CR-03	27	50	15	4	0	4	0	80	4	26
2014	CR-04	32	38	17	6	2	3	2	73	9	142
2014	CR-05	33	38	15	5	1	8	0	77	6	66

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	27	13	6	5	2	1	76	11	178
2019	CR-03	43	33	17	7	0	0	0	77	7	30
2019	CR-04	44	23	12	8	9	3	1	69	18	75
2019	CR-05	51	29	12	3	3	1	0	82	6	68
2018	CR	47	31	13	6	2	1	1	79	8	192
2018	CR-04	39	30	15	11	4	0	1	70	14	84
2018	CR-05	58	30	8	3	2	0	0	88	5	64
2017	CR	48	30	8	4	9	0	0	79	13	232
2017	CR-03	62	31	2	2	0	0	2	95	2	42
2017	CR-04	39	30	11	5	15	0	0	69	20	107
2017	CR-05	55	30	5	4	5	1	0	86	9	80
2014	CR	35	41	15	4	3	1	0	77	7	233
2014	CR-03	38	42	15	0	0	4	0	84	0	26
2014	CR-04	31	43	18	4	4	0	0	75	8	141
2014	CR-05	41	36	11	6	3	3	0	80	9	66
2011	CR	38	40	11	6	4	1	0	79	11	295
2011	CR-03	43	39	11	2	2	0	2	84	5	44
2011	CR-04	39	39	11	5	5	1	0	78	10	166
2011	CR-05	35	39	8	10	5	3	0	76	16	77
2008	CR	34	38	15	6	5	1	0	73	11	287
2008	CR-03	37	32	13	5	8	3	3	72	14	38
2008	CR-04	35	38	19	5	2	1	0	74	7	164
2008	CR-05	29	44	9	8	10	1	0	73	18	80

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	24	16	8	7	2	1	68	16	176
2019	CR-03	41	21	21	10	3	3	0	64	14	29
2019	CR-04	32	28	13	11	13	1	1	62	25	75
2019	CR-05	51	24	16	4	3	1	0	76	8	67
2018	CR	40	31	15	7	6	1	0	72	13	192
2018	CR-04	28	32	19	11	9	1	0	61	20	85
2018	CR-05	45	34	13	3	5	0	0	80	8	64
2017	CR	42	24	17	6	11	0	0	66	17	228
2017	CR-03	60	25	3	3	5	3	3	89	8	40
2017	CR-04	33	21	21	9	16	0	0	54	25	105
2017	CR-05	45	28	16	4	7	0	0	73	11	80
2014	CR	25	40	17	11	6	2	0	66	17	234
2014	CR-03	42	38	15	0	4	0	0	81	4	26
2014	CR-04	22	40	16	13	7	2	0	63	21	142
2014	CR-05	24	41	20	9	3	3	0	67	12	66
2011	CR	31	33	25	5	4	2	0	66	9	293
2011	CR-03	44	26	23	0	5	2	0	71	5	43
2011	CR-04	31	32	25	5	4	2	0	65	9	165
2011	CR-05	25	40	22	8	5	0	0	65	13	77

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	28	17	4	9	1	1	70	13	177
2019	CR-03	37	27	33	0	3	0	0	63	3	30
2019	CR-04	34	28	12	7	16	1	1	64	24	74
2019	CR-05	49	29	15	3	4	0	0	78	7	68
2018	CR	37	36	16	7	5	1	0	73	12	191
2018	CR-04	28	34	20	10	8	0	0	62	19	86
2018	CR-05	45	35	13	5	2	0	0	81	6	62
2017	CR	41	25	18	7	8	0	0	67	15	232
2017	CR-03	62	17	12	5	2	0	2	80	7	42
2017	CR-04	33	21	24	9	12	0	0	54	21	107
2017	CR-05	44	34	12	4	6	0	0	78	10	80
2014	CR	25	42	19	7	6	0	0	67	14	234
2014	CR-03	42	42	8	4	4	0	0	85	8	26
2014	CR-04	21	43	19	7	8	1	1	65	16	142
2014	CR-05	26	39	23	9	3	0	0	65	12	66
2011	CR	31	37	21	6	4	1	0	68	10	294
2011	CR-03	33	37	26	0	2	2	0	71	2	43
2011	CR-04	32	36	23	5	4	1	0	68	9	166
2011	CR-05	28	40	15	12	5	0	0	68	17	78
2008	CR	30	36	18	9	7	1	0	66	16	287
2008	CR-03	34	26	11	16	13	0	0	61	29	38
2008	CR-04	32	35	18	7	5	2	0	69	12	164
2008	CR-05	24	41	19	9	8	0	0	65	16	80

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	21	19	7	11	3	1	62	19	177
2019	CR-03	47	23	17	0	13	0	0	70	13	30
2019	CR-04	24	20	25	9	16	4	1	46	27	75
2019	CR-05	49	21	13	6	6	3	1	73	13	67
2018	CR	27	27	19	11	10	6	0	57	23	192
2018	CR-04	24	23	19	14	16	3	0	49	31	86
2018	CR-05	25	32	21	10	6	6	0	61	17	63
2017	CR	36	20	20	8	11	3	2	59	20	230
2017	CR-03	58	13	18	3	5	0	5	74	8	40
2017	CR-04	28	20	21	11	18	2	1	49	30	107
2017	CR-05	37	25	20	5	5	6	1	67	11	80
2014	CR	21	32	24	10	9	3	1	55	20	234
2014	CR-03	31	42	12	4	8	4	0	76	12	26
2014	CR-04	17	34	23	11	10	4	1	53	22	142
2014	CR-05	27	23	30	11	8	2	0	51	18	66
2011	CR	30	28	20	8	9	4	1	62	18	292
2011	CR-03	40	26	21	0	7	5	0	70	8	42
2011	CR-04	30	25	22	8	10	4	1	58	20	166
2011	CR-05	28	36	12	9	9	5	1	68	20	76
2008	CR	28	28	15	10	11	7	0	61	23	288
2008	CR-03	24	29	18	8	18	3	0	54	27	38
2008	CR-04	31	28	15	9	8	9	0	65	19	165
2008	CR-05	26	29	13	11	15	6	0	59	28	80

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CR	35	26	39	178
2019	CR-03	40	23	37	30
2019	CR-04	29	35	36	75
2019	CR-05	38	16	46	68
2018	CR	31	34	35	193
2018	CR-04	32	38	31	85
2018	CR-05	25	33	42	64
2017	CR	29	34	37	232
2017	CR-03	26	40	33	42
2017	CR-04	32	30	38	107
2017	CR-05	29	35	36	80
2014	CR	27	35	39	234
2014	CR-03	31	42	27	26
2014	CR-04	21	32	46	142
2014	CR-05	36	36	27	66
2011	CR	29	37	34	296
2011	CR-03	25	41	34	44
2011	CR-04	28	40	32	167
2011	CR-05	32	31	37	78

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CR	11	41	28	3	11	5	61
2019	CR-03	17	50	25	0	8	0	12
2019	CR-04	24	29	38	5	5	0	21
2019	CR-05	0	46	19	4	19	12	26
2018	CR	12	35	32	7	10	5	60
2018	CR-04	11	11	48	7	19	4	27
2018	CR-05	19	38	31	6	0	6	16
2017	CR	19	27	34	6	9	6	68
2017	CR-03	18	36	0	9	18	18	11
2017	CR-04	27	18	41	6	6	3	34
2017	CR-05	9	35	39	4	9	4	23
2014	CR	29	21	34	3	9999	12	61
2014	CR-04	20	20	37	7	9999	15	29
2014	CR-05	25	29	38	0	9999	8	24
2011	CR	15	35	30	5	9999	15	86
2011	CR-03	9	27	45	0	9999	18	11
2011	CR-04	17	32	28	6	9999	17	47
2011	CR-05	16	36	32	4	9999	12	25

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	41	18	6	6	2	1	69	12	175
2019	CR-03	21	41	21	7	3	7	0	67	11	29
2019	CR-04	29	41	17	4	5	0	3	73	10	75
2019	CR-05	25	42	18	6	7	1	0	68	14	67

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	27	14	5	2	11	1	77	8	175
2019	CR-03	41	28	10	7	0	14	0	80	8	29
2019	CR-04	35	29	13	8	5	8	1	71	15	75
2019	CR-05	46	25	13	0	0	15	0	84	0	67

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	174
2019	CR-04	22	78	72
2019	CR-05	9	91	68
2018	CR	18	82	193
2018	CR-04	20	80	85
2018	CR-05	14	86	64

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	58	42	26
2019	CR-04	69	31	16
2018	CR	69	31	35
2018	CR-04	71	29	17

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	62	38	26
2018	CR	54	46	35
2018	CR-04	53	47	17

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	26
2019	CR-04	100	16
2018	CR	100	35
2018	CR-04	100	17

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	26
2019	CR-04	0	100	16

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	26
2019	CR-04	0	100	16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	44	56	25
2019	CR-04	53	47	15
2018	CR	37	63	35
2018	CR-04	35	65	17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	40	60	25
2019	CR-04	53	47	15
2018	CR	49	51	35
2018	CR-04	47	53	17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	44	56	25
2019	CR-04	60	40	15
2018	CR	20	80	35

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	28	72	25
2019	CR-04	47	53	15
2018	CR	23	77	35
2018	CR-04	29	71	17

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	32	68	25
2018	CR	49	51	35
2018	CR-04	53	47	17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	32	68	25
2018	CR	29	71	35
2018	CR-04	35	65	17

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CR	100	25
2019	CR-04	100	15
2018	CR	100	35
2018	CR-04	100	17

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	56	44	25
2018	CR	43	57	35
2018	CR-04	47	53	17

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	20	80	25
2018	CR	23	77	35

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	64	36	25
2018	CR	66	34	35

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	32	68	25
2019	CR-04	47	53	15
2018	CR	17	83	35

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	175
2019	CR-03	17	83	30
2019	CR-04	25	75	72

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	19	18	18	3	10	21	12	55	19	177
2019	CR-03	20	17	20	7	3	20	13	55	15	30
2019	CR-04	15	19	20	1	19	16	11	45	27	75
2019	CR-05	21	18	12	3	3	30	13	68	11	67
2018	CR	16	20	20	5	8	25	6	53	19	194
2018	CR-04	15	14	20	8	9	29	5	44	26	86
2018	CR-05	19	25	20	3	5	22	6	61	11	64
2017	CR	18	17	19	5	9	24	9	52	21	231
2017	CR-03	29	17	10	5	2	24	12	73	12	41
2017	CR-04	16	12	26	7	16	19	5	37	29	107
2017	CR-05	15	22	12	2	4	30	14	67	11	80
2014	CR	13	23	22	9	9	15	9	47	24	233
2014	CR-03	19	31	15	8	8	7	12	62	19	26
2014	CR-04	11	23	23	10	11	13	9	44	27	141
2014	CR-05	14	21	24	6	8	21	6	48	19	66

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	29	13	4	8	10	3	72	14	178
2019	CR-03	43	20	17	3	3	13	0	73	8	30
2019	CR-04	25	29	17	7	12	4	5	60	21	75
2019	CR-05	37	32	6	1	6	15	3	84	9	68
2018	CR	30	32	16	5	6	9	1	69	13	192
2018	CR-04	27	29	20	8	7	8	0	61	17	84
2018	CR-05	33	34	13	3	5	11	2	77	9	64
2017	CR	33	24	20	5	6	11	1	66	12	230
2017	CR-03	48	28	10	3	0	10	3	86	3	40
2017	CR-04	29	20	24	7	10	9	1	54	19	107
2017	CR-05	34	29	18	4	2	12	1	72	7	80
2014	CR	21	39	20	6	6	8	1	65	13	233
2014	CR-03	39	35	12	8	0	7	0	79	8	26
2014	CR-04	18	39	21	7	7	7	1	62	15	141
2014	CR-05	20	38	21	5	4	9	3	66	10	66
2011	CR	32	33	15	8	4	8	0	70	13	295
2011	CR-03	37	30	16	5	2	9	0	74	8	43
2011	CR-04	31	31	16	8	5	8	0	67	15	166
2011	CR-05	31	37	13	9	3	6	1	74	13	78

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	177
2019	CR-04	11	89	74
2019	CR-05	7	93	68
2018	CR	11	89	193
2018	CR-04	10	90	86
2018	CR-05	11	89	64

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	38	63	16
2018	CR	29	71	21

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	63	38	16

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16
2018	CR	0	100	21

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16
2018	CR	0	100	21

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	38	63	16
2018	CR	24	76	21

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	31	69	16

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	31	69	16

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16
2018	CR	0	100	21

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16
2018	CR	0	100	21

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16
2018	CR	0	100	21

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16
2018	CR	0	100	21

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	31	69	16
2018	CR	29	71	21

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	38	63	16
2018	CR	43	57	21

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	177
2019	CR-03	21	79	29
2019	CR-04	13	87	75

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	14	24	2	6	21	12	53	12	177
2019	CR-03	30	7	27	3	3	20	10	52	10	30
2019	CR-04	19	14	30	1	9	16	11	44	15	74
2019	CR-05	19	18	15	1	4	28	15	64	10	68
2018	CR	22	22	18	5	5	24	5	62	13	192
2018	CR-04	21	16	20	7	5	26	5	54	17	85
2018	CR-05	22	28	14	3	5	23	5	70	11	64
2017	CR	20	19	16	3	6	29	7	62	13	231
2017	CR-03	36	19	10	2	0	26	7	82	4	42
2017	CR-04	16	15	19	5	9	29	7	49	22	106
2017	CR-05	19	26	14	0	4	29	9	72	6	80
2014	CR	14	23	26	3	6	20	9	52	12	233
2014	CR-03	23	35	19	0	4	15	4	71	5	26
2014	CR-04	13	18	31	4	7	18	9	43	15	142
2014	CR-05	12	29	17	2	5	26	9	64	9	65

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	24	18	5	4	11	2	69	10	177
2019	CR-03	45	17	24	3	0	10	0	69	4	29
2019	CR-04	31	24	24	5	7	5	4	60	13	75
2019	CR-05	37	28	9	4	3	18	1	80	9	68
2018	CR	33	30	16	3	6	11	1	72	10	193
2018	CR-04	31	26	19	3	7	14	0	66	12	86
2018	CR-05	33	34	14	3	5	8	3	75	9	64
2017	CR	34	28	15	2	5	13	2	74	9	231
2017	CR-03	50	31	5	0	2	10	2	92	3	42
2017	CR-04	27	26	17	5	8	16	2	64	15	106
2017	CR-05	36	31	15	0	4	11	2	78	4	80
2014	CR	23	32	22	3	4	13	3	65	9	233
2014	CR-03	38	35	15	0	4	8	0	79	4	26
2014	CR-04	22	26	28	4	5	11	4	57	10	142
2014	CR-05	18	43	12	3	3	18	2	77	8	65
2011	CR	36	31	15	4	3	10	0	75	9	292
2011	CR-03	32	32	23	2	0	11	0	72	3	44
2011	CR-04	36	30	16	4	5	9	1	72	9	165
2011	CR-05	38	34	8	8	3	9	0	80	12	76

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	29	19	8	9	1	5	62	18	178
2019	CR-03	33	27	23	3	7	3	3	64	11	30
2019	CR-04	31	25	19	5	15	0	5	59	21	75
2019	CR-05	25	35	15	13	4	1	6	65	19	68
2018	CR	29	17	20	13	13	2	6	50	28	190
2018	CR-04	24	16	21	19	13	1	6	44	34	86
2018	CR-05	25	18	23	11	15	2	7	46	29	61
2017	CR	23	23	15	15	17	1	6	50	34	230
2017	CR-03	24	24	21	10	17	0	5	50	28	42
2017	CR-04	28	23	14	13	17	1	5	53	32	106
2017	CR-05	18	23	14	18	18	3	8	45	39	79

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	22	17	14	4	1	1	64	19	178
2019	CR-03	63	17	13	7	0	0	0	80	7	30
2019	CR-04	43	20	16	15	5	0	1	64	20	75
2019	CR-05	26	26	21	18	6	1	1	55	24	68
2018	CR	32	28	21	9	6	0	3	62	16	193
2018	CR-04	36	23	21	9	8	0	2	61	18	86
2018	CR-05	19	30	27	16	8	0	0	49	24	63
2017	CR	31	27	23	8	7	0	4	60	16	231
2017	CR-03	48	29	14	2	0	0	7	82	3	42
2017	CR-04	28	31	19	9	10	0	3	61	20	106
2017	CR-05	25	22	34	9	7	0	3	49	17	80

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	21	16	7	2	1	3	75	9	173
2019	CR-03	76	14	7	0	0	0	3	93	0	29
2019	CR-04	54	23	12	7	3	0	1	78	10	74
2019	CR-05	31	25	25	11	2	2	6	60	13	65
2018	CR	39	28	17	6	4	1	5	71	11	189
2018	CR-04	40	26	15	7	5	2	5	71	13	85
2018	CR-05	25	34	25	8	5	0	3	61	14	61
2017	CR	41	23	18	6	5	0	7	69	12	231
2017	CR-03	62	19	5	2	2	2	7	89	5	42
2017	CR-04	39	23	18	6	9	0	7	66	15	106
2017	CR-05	32	26	24	9	2	0	6	63	12	80

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	20	21	14	15	2	1	49	29	177
2019	CR-03	53	20	13	3	10	0	0	73	13	30
2019	CR-04	27	21	20	16	12	3	1	50	29	75
2019	CR-05	13	19	27	15	21	3	1	34	38	67
2018	CR	30	26	22	11	5	2	4	60	17	193
2018	CR-04	28	34	19	9	3	3	3	66	14	86
2018	CR-05	25	17	32	16	10	0	0	43	25	63
2017	CR	33	25	20	10	8	0	3	60	19	230
2017	CR-03	57	24	10	0	5	0	5	85	5	42
2017	CR-04	27	27	19	13	12	1	2	55	26	105
2017	CR-05	30	23	27	11	5	0	4	55	17	80

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	11	4	2	0	1	17	92	3	177
2019	CR-03	73	13	3	0	0	0	10	96	0	30
2019	CR-04	72	5	4	0	0	0	19	95	0	74
2019	CR-05	54	16	4	6	0	1	18	87	7	68
2018	CR	62	12	3	2	1	2	19	93	3	190
2018	CR-04	68	8	4	1	1	2	15	93	3	85
2018	CR-05	49	21	3	5	0	2	20	90	6	61
2017	CR	56	12	5	3	1	1	22	89	5	232
2017	CR-03	71	5	2	0	0	2	19	97	0	42
2017	CR-04	55	12	4	2	1	2	24	91	4	107
2017	CR-05	50	16	7	6	1	0	19	82	9	80

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	19	12	9	4	1	4	73	14	178
2019	CR-03	63	17	7	7	3	0	3	83	10	30
2019	CR-04	47	15	15	11	5	1	7	67	17	75
2019	CR-05	50	24	13	7	3	1	1	76	11	68
2018	CR	44	21	14	10	6	1	4	69	17	192
2018	CR-04	47	15	16	12	6	2	2	65	18	86
2018	CR-05	37	29	15	11	6	0	2	67	18	62
2017	CR	38	24	20	9	7	1	3	64	16	231
2017	CR-03	48	24	10	5	5	2	7	79	11	42
2017	CR-04	35	22	22	7	9	1	2	60	17	107
2017	CR-05	37	25	21	11	5	0	1	63	17	79

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	27	14	7	3	3	3	74	11	176
2019	CR-03	53	33	10	3	0	0	0	87	3	30
2019	CR-04	39	20	19	9	4	3	5	65	15	74
2019	CR-05	37	31	12	6	4	6	3	75	11	67
2018	CR	32	29	19	8	4	2	5	66	13	194
2018	CR-04	34	27	16	13	6	0	5	63	20	86
2018	CR-05	27	31	30	5	3	5	0	61	8	64
2017	CR	36	28	16	9	5	1	4	68	15	231
2017	CR-03	45	29	12	5	0	2	7	82	5	42
2017	CR-04	36	23	16	12	8	2	3	62	22	107
2017	CR-05	32	36	16	8	4	0	5	71	12	79

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	24	17	8	5	1	3	69	14	176
2019	CR-03	60	23	10	0	3	3	0	86	3	30
2019	CR-04	36	23	18	12	7	0	4	62	20	74
2019	CR-05	36	27	21	7	4	1	3	66	13	67
2018	CR	33	33	13	10	4	1	6	71	15	192
2018	CR-04	40	21	14	10	8	1	6	65	20	86
2018	CR-05	25	42	14	16	0	2	2	69	16	64
2017	CR	40	24	13	10	7	1	5	68	18	230
2017	CR-03	50	29	5	5	2	0	10	87	8	42
2017	CR-04	35	23	18	8	11	2	3	61	21	107
2017	CR-05	41	23	10	17	4	1	4	68	22	78

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	26	14	7	6	1	3	71	14	175
2019	CR-03	53	23	20	3	0	0	0	77	3	30
2019	CR-04	39	23	15	9	8	0	5	66	19	74
2019	CR-05	36	32	12	8	6	3	3	73	15	66
2018	CR	42	30	10	7	5	1	5	77	12	192
2018	CR-04	40	31	9	9	7	0	4	73	17	85
2018	CR-05	37	38	13	6	3	2	2	77	10	63
2017	CR	42	24	14	8	6	1	4	70	15	231
2017	CR-03	64	17	2	5	2	0	10	89	8	42
2017	CR-04	36	26	15	7	11	3	1	65	19	107
2017	CR-05	39	25	19	10	3	0	4	67	13	79

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	18	17	7	9	2	2	66	17	175
2019	CR-03	57	7	13	20	0	3	0	66	21	30
2019	CR-04	38	12	27	8	11	0	4	52	20	74
2019	CR-05	47	29	8	2	11	3	2	79	13	66

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	24	21	5	5	1	2	68	10	172
2019	CR-03	64	25	7	4	0	0	0	89	4	28
2019	CR-04	41	19	26	4	4	1	4	64	9	73
2019	CR-05	29	30	23	6	9	2	2	61	16	66
2018	CR	43	26	15	8	4	0	4	72	13	190
2018	CR-04	49	19	17	8	3	0	3	70	12	86
2018	CR-05	26	39	18	13	5	0	0	65	18	62
2017	CR	42	22	17	7	6	1	3	68	15	231
2017	CR-03	62	19	5	2	2	0	10	89	5	42
2017	CR-04	39	26	11	9	9	3	2	69	20	107
2017	CR-05	37	19	30	8	5	0	1	57	13	79

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	58	17	8	5	4	2	6	81	10	174
2019	CR-03	70	17	10	0	0	0	3	90	0	30
2019	CR-04	53	12	11	7	7	3	8	73	15	74
2019	CR-05	55	23	5	6	3	3	5	85	10	65
2018	CR	56	17	9	6	5	1	7	79	11	192
2018	CR-04	49	16	12	7	8	1	6	71	16	85
2018	CR-05	62	17	8	5	3	0	5	83	8	63
2017	CR	54	19	9	7	6	0	4	76	14	232
2017	CR-03	57	19	12	5	2	0	5	80	8	42
2017	CR-04	46	25	7	8	10	1	2	73	19	107
2017	CR-05	64	10	10	7	1	0	7	80	9	80

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	65	15	4	2	2	3	9	91	5	175
2019	CR-03	77	20	0	0	0	0	3	100	0	30
2019	CR-04	55	16	7	4	4	3	11	83	10	73
2019	CR-05	67	12	3	0	1	6	10	95	2	67
2018	CR	65	12	8	4	2	2	8	85	6	192
2018	CR-04	56	14	15	1	3	2	8	78	5	86
2018	CR-05	76	11	2	5	0	2	5	93	5	62

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	14	5	4	4	1	5	86	9	175
2019	CR-03	59	21	7	7	0	0	7	85	7	29
2019	CR-04	64	11	7	5	8	0	5	79	14	74
2019	CR-05	70	16	3	1	1	3	4	94	3	67
2018	CR	55	15	8	6	5	2	8	79	12	193
2018	CR-04	50	16	9	8	5	3	8	75	14	86
2018	CR-05	63	17	5	2	5	2	6	88	7	63
2017	CR	62	13	7	6	6	2	5	80	13	231
2017	CR-03	69	7	10	5	0	0	10	84	5	42
2017	CR-04	52	17	7	8	8	4	3	74	18	107
2017	CR-05	71	10	5	4	6	0	4	84	10	79

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	24	10	3	5	1	3	82	8	176
2019	CR-03	55	28	10	3	3	0	0	83	7	29
2019	CR-04	51	22	11	5	5	0	5	77	11	74
2019	CR-05	57	25	9	1	4	1	1	85	6	68
2018	CR	46	21	14	6	7	1	6	72	13	192
2018	CR-04	43	24	12	7	8	0	6	72	16	86
2018	CR-05	52	19	18	3	5	0	3	73	8	62
2017	CR	46	27	13	6	4	1	3	76	10	231
2017	CR-03	54	27	5	5	5	2	2	85	10	41
2017	CR-04	41	24	15	8	6	1	5	69	15	107
2017	CR-05	50	30	12	2	2	0	2	82	5	80

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	64	15	9	3	6	2	2	82	9	177
2019	CR-03	77	7	10	3	3	0	0	83	7	30
2019	CR-04	58	15	9	3	8	1	5	78	12	74
2019	CR-05	63	18	9	3	4	3	0	83	8	68
2018	CR	55	19	8	3	7	1	7	80	11	190
2018	CR-04	51	20	9	4	11	0	6	75	15	85
2018	CR-05	61	18	7	3	7	0	5	83	10	61
2017	CR	58	16	7	9	6	0	3	77	15	230
2017	CR-03	64	19	5	2	0	2	7	92	3	42
2017	CR-04	50	17	9	12	10	0	2	68	23	106
2017	CR-05	67	14	5	9	3	0	3	83	12	79

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	6	1	1	1	1	25	96	2	175
2019	CR-03	83	10	0	0	0	0	7	100	0	29
2019	CR-04	61	3	1	0	1	0	34	96	2	74
2019	CR-05	64	7	1	1	1	1	22	94	4	67
2018	CR	56	5	3	1	1	1	34	93	2	188
2018	CR-04	54	5	5	1	1	1	33	89	4	85
2018	CR-05	55	7	2	2	0	0	35	95	3	60
2017	CR	61	8	4	1	1	1	24	92	3	231
2017	CR-03	67	7	2	0	2	0	21	94	3	42
2017	CR-04	57	8	4	2	2	2	25	89	5	106
2017	CR-05	64	9	4	1	0	0	23	94	2	80

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	15	4	2	1	1	8	92	4	177
2019	CR-03	83	10	3	0	0	0	3	97	0	30
2019	CR-04	62	16	4	3	1	0	14	91	5	74
2019	CR-05	68	18	4	3	1	1	4	91	5	68
2018	CR	65	15	5	2	1	1	11	91	3	189
2018	CR-04	61	18	6	1	2	1	11	89	4	85
2018	CR-05	67	15	7	3	0	0	8	89	4	61
2017	CR	65	16	7	1	0	1	9	91	2	230
2017	CR-03	71	12	5	0	0	2	10	94	0	41
2017	CR-04	62	17	6	2	0	2	11	91	2	106
2017	CR-05	66	19	9	1	1	0	4	88	3	80

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	67	8	6	5	9	1	5	80	14	177
2019	CR-03	70	7	7	7	10	0	0	77	17	30
2019	CR-04	68	8	4	4	5	1	9	85	11	74
2019	CR-05	62	10	7	4	13	1	1	74	18	68
2018	CR	65	11	9	2	5	0	8	83	7	191
2018	CR-04	60	3	16	3	6	0	10	71	10	86
2018	CR-05	68	21	2	2	3	0	5	93	5	62
2017	CR	65	10	6	4	6	1	7	82	11	231
2017	CR-03	60	14	5	5	10	0	7	79	15	42
2017	CR-04	62	7	10	5	7	1	8	76	12	107
2017	CR-05	74	11	3	3	5	0	5	89	8	79

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	58	24	7	3	2	1	5	87	5	176
2019	CR-03	67	27	3	0	0	0	3	97	0	30
2019	CR-04	52	21	11	4	3	0	10	80	8	73
2019	CR-05	60	26	4	4	1	1	1	89	6	68
2018	CR	48	17	18	3	4	1	10	72	8	190
2018	CR-04	47	15	20	4	2	1	11	71	7	85
2018	CR-05	47	18	19	3	6	0	6	69	10	62
2017	CR	51	23	15	3	3	0	4	78	7	229
2017	CR-03	54	17	15	2	2	0	10	78	5	41
2017	CR-04	49	24	16	5	3	0	4	75	8	106
2017	CR-05	54	24	13	3	4	0	3	81	6	79

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	33	27	9	3	0	2	61	12	176
2019	CR-03	40	30	23	3	0	0	3	72	3	30
2019	CR-04	19	38	22	14	5	0	3	58	19	74
2019	CR-05	27	28	36	7	1	0	0	55	9	67
2018	CR	25	35	25	9	4	0	2	61	14	193
2018	CR-04	29	27	27	11	6	0	0	56	16	85
2018	CR-05	17	42	27	9	5	0	0	59	14	64
2017	CR	24	31	24	11	6	0	2	57	18	231
2017	CR-03	36	50	12	0	0	0	2	88	0	42
2017	CR-04	20	22	27	17	10	1	3	44	28	107
2017	CR-05	25	32	27	10	5	0	1	58	15	79

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	11	30	26	23	0	2	50	20	176
2019	CR-03	13	3	17	33	30	0	3	66	17	30
2019	CR-04	8	18	27	22	22	0	3	45	27	73
2019	CR-05	6	9	38	25	22	0	0	47	15	68
2018	CR	7	14	32	26	21	0	1	47	21	189
2018	CR-04	12	18	27	24	20	0	0	44	29	85
2018	CR-05	3	11	42	29	15	0	0	44	15	62
2017	CR	9	14	31	25	18	0	3	44	24	228
2017	CR-03	5	5	24	37	27	0	2	65	10	41
2017	CR-04	14	18	27	22	14	0	4	38	34	104
2017	CR-05	5	15	37	22	18	1	1	41	21	80

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	38	15	4	5	2	1	76	9	176
2019	CR-03	33	40	17	3	0	7	0	79	4	30
2019	CR-04	33	33	20	4	8	0	1	68	12	75
2019	CR-05	38	44	9	5	3	2	0	83	8	66
2018	CR	31	38	16	4	7	3	1	72	12	193
2018	CR-04	30	33	19	6	9	3	0	65	16	86
2018	CR-05	30	43	16	2	5	3	2	77	7	63
2017	CR	30	34	18	6	7	4	0	67	14	230
2017	CR-03	35	40	15	0	3	8	0	81	3	40
2017	CR-04	24	27	24	8	11	4	1	54	21	107
2017	CR-05	36	40	12	5	4	2	0	78	9	80

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	36	18	7	8	1	1	66	16	176
2019	CR-03	34	31	28	3	0	0	3	68	4	29
2019	CR-04	24	32	18	11	12	1	1	58	24	74
2019	CR-05	29	41	15	6	7	1	0	72	13	68
2018	CR	30	35	16	7	10	2	1	66	17	194
2018	CR-04	27	31	15	10	15	0	1	59	26	86
2018	CR-05	34	34	17	5	5	5	0	72	10	64
2017	CR	28	33	16	8	11	4	0	63	20	230
2017	CR-03	44	37	10	2	5	2	0	83	8	41
2017	CR-04	18	28	18	13	20	4	0	48	34	107
2017	CR-05	33	37	18	4	4	5	0	73	8	79

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	174
2019	CR-03	13	87	30
2019	CR-04	20	80	71
2019	CR-05	12	88	68
2017	CR	22	78	232
2017	CR-03	14	86	42
2017	CR-04	32	68	107
2017	CR-05	14	86	80
2014	CR	24	76	233
2014	CR-03	27	73	26
2014	CR-04	27	73	141
2014	CR-05	17	83	66

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	70	30	27
2019	CR-04	64	36	14
2017	CR	73	27	52
2017	CR-04	65	35	34
2017	CR-05	82	18	11
2014	CR	84	16	55
2014	CR-04	79	21	38
2014	CR-05	90	10	10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	44	0	17	0	6	82	18	18
2017	CR	60	24	13	0	3	0	84	3	38
2017	CR-04	59	18	18	0	5	0	77	5	22
2014	CR	48	35	9	7	2	0	83	9	46
2014	CR-04	30	47	10	10	3	0	77	13	30

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	27	20	4	3	2	4	42	58	177
2019	CR-03	57	10	20	3	0	7	3	63	37	30
2019	CR-04	33	32	20	7	3	1	4	35	65	75
2019	CR-05	35	31	22	1	6	0	4	37	63	68
2018	CR	42	24	15	7	9	1	3	43	57	192
2018	CR-04	36	24	20	7	9	0	3	37	63	86
2018	CR-05	40	27	13	11	10	0	0	40	60	63
2017	CR	37	21	15	11	10	3	3	39	61	231
2017	CR-03	36	21	12	10	14	5	2	38	62	42
2017	CR-04	42	18	17	8	9	3	3	44	56	106
2017	CR-05	34	25	14	15	10	1	1	35	65	80

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	57	43	97
2019	CR-03	50	50	10
2019	CR-04	54	46	46
2019	CR-05	61	39	41

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	52	48	93
2019	CR-04	49	51	45
2018	CR	50	50	104
2018	CR-04	47	53	51
2018	CR-05	46	54	37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	22	21	27	12	8	2	7	48	22	95
2019	CR-03	40	10	30	10	0	0	10	56	11	10
2019	CR-04	22	20	24	9	11	2	11	49	23	45
2019	CR-05	18	25	30	15	8	3	3	45	24	40
2018	CR	13	30	22	11	18	1	5	46	31	106
2018	CR-04	13	31	23	10	19	2	2	46	30	52
2018	CR-05	13	26	24	13	18	0	5	42	33	38
2017	CR	18	20	15	13	21	1	11	44	39	132
2017	CR-03	26	9	17	13	17	4	13	42	37	23
2017	CR-04	25	25	13	11	20	0	7	54	33	56
2017	CR-05	8	22	18	14	26	0	14	34	45	51

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	17	18	22	16	17	3	7	39	36	95
2019	CR-03	20	30	10	10	20	0	10	56	33	10
2019	CR-04	16	13	24	20	18	0	9	32	41	45
2019	CR-05	18	20	23	13	15	8	5	43	31	40
2018	CR	6	25	15	17	31	3	3	33	51	106
2018	CR-04	4	25	15	21	31	4	0	30	54	52
2018	CR-05	5	24	16	11	37	3	5	31	51	38
2017	CR	5	11	12	14	48	4	8	17	70	133
2017	CR-03	8	17	13	17	38	4	4	27	59	24
2017	CR-04	5	13	9	18	46	4	5	20	71	56
2017	CR-05	2	6	16	8	53	4	12	9	72	51

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	18	11	7	7	1	10	71	16	176
2019	CR-03	47	13	17	3	10	0	10	67	15	30
2019	CR-04	42	20	11	11	8	0	8	68	21	74
2019	CR-05	46	18	10	6	6	1	12	74	14	67
2018	CR	41	17	12	9	8	1	12	67	20	194
2018	CR-04	42	15	14	9	6	1	13	66	18	86
2018	CR-05	38	19	13	14	9	0	8	61	25	64

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?