2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 41 43 5 8 3 0 0 84 11 512
2019 CO-01 48 44 3 5 1 0 0 91 6 101
2019 CO-02 36 45 7 9 3 0 0 81 12 242
2019 CO-03 45 39 4 9 4 0 0 84 12 141
2019 CO-04 58 33 0 8 0 0 0 92 8 12
2017 CO 32 51 5 9 3 0 0 83 12 473
2017 CO-01 46 47 1 4 1 0 0 94 5 95
2017 CO-02 30 51 8 9 2 0 0 81 11 220
2017 CO-03 27 53 4 12 4 0 0 80 16 139
2017 CO-04 20 50 10 20 0 0 0 70 20 10
2014 CO 29 47 6 13 5 0 0 76 18 544
2014 CO-01 30 54 3 12 0 0 0 85 12 92
2014 CO-02 29 47 6 12 5 0 0 77 18 265
2014 CO-03 30 42 7 15 6 0 0 72 21 169
2014 CO-04 27 45 0 27 0 0 0 73 27 11
2011 CO 33 45 6 11 4 0 0 79 15 633
2011 CO-01 41 48 3 6 2 0 1 89 8 111
2011 CO-02 29 46 7 11 7 0 0 75 18 301
2011 CO-03 36 42 7 12 3 0 0 78 15 204
2011 CO-04 10 80 0 10 0 0 0 90 10 10
2008 CO 37 45 4 11 2 0 0 83 13 625
2008 CO-01 36 53 3 8 1 0 0 89 9 115
2008 CO-02 37 44 7 10 2 0 0 81 12 288
2008 CO-03 39 42 2 14 3 0 0 81 17 206

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 67 18 5 6 3 0 1 86 9 513
2019 CO-01 71 16 5 5 2 0 1 88 7 101
2019 CO-02 68 15 5 8 3 0 0 84 11 244
2019 CO-03 61 26 4 4 4 0 1 88 7 140
2019 CO-04 67 17 0 8 8 0 0 83 17 12
2017 CO 63 19 3 10 4 0 1 83 14 470
2017 CO-01 76 12 2 6 3 0 1 88 10 94
2017 CO-02 59 20 4 11 5 0 1 80 16 218
2017 CO-03 60 23 4 11 3 0 0 83 14 139
2017 CO-04 60 30 0 10 0 0 0 90 10 10
2014 CO 53 23 8 9 5 0 2 77 15 545
2014 CO-01 62 21 9 3 2 1 2 85 6 92
2014 CO-02 51 22 8 11 6 0 2 75 17 265
2014 CO-03 50 24 9 9 7 0 1 75 17 170
2014 CO-04 64 36 0 0 0 0 0 100 0 11
2011 CO 62 18 4 8 6 0 1 81 15 633
2011 CO-01 67 18 2 8 4 0 2 86 12 111
2011 CO-02 59 20 4 7 8 1 1 80 16 301
2011 CO-03 62 15 5 10 6 0 1 79 16 204
2011 CO-04 80 10 0 10 0 0 0 90 10 10
2008 CO 62 17 4 10 6 0 1 80 16 625
2008 CO-01 60 20 6 10 4 0 0 80 14 115
2008 CO-02 61 17 3 11 5 0 2 80 17 288
2008 CO-03 64 17 4 8 6 0 0 81 14 206

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 42 34 5 12 7 0 0 76 18 514
2019 CO-01 47 29 5 16 4 0 0 75 20 101
2019 CO-02 40 38 6 10 6 0 0 78 16 244
2019 CO-03 44 33 5 9 9 0 0 77 18 141
2019 CO-04 42 25 0 25 8 0 0 67 33 12
2017 CO 43 33 5 11 8 0 0 76 19 472
2017 CO-01 54 28 5 9 3 0 0 82 13 95
2017 CO-02 41 34 4 11 9 0 0 75 21 219
2017 CO-03 38 35 7 11 9 0 0 73 19 139
2017 CO-04 40 30 10 10 10 0 0 70 20 10
2014 CO 39 37 6 11 6 0 0 76 18 542
2014 CO-01 42 35 3 13 5 1 0 78 19 92
2014 CO-02 36 37 8 14 5 0 0 73 19 264
2014 CO-03 40 37 5 7 10 0 0 77 17 168
2014 CO-04 64 27 9 0 0 0 0 91 0 11
2011 CO 44 38 8 7 3 0 0 82 10 631
2011 CO-01 44 36 7 9 4 0 0 80 13 111
2011 CO-02 42 39 10 7 3 0 0 81 9 300
2011 CO-03 48 37 4 7 3 0 0 85 10 203
2011 CO-04 40 30 20 10 0 0 0 70 10 10

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 27 40 11 14 7 0 0 68 21 505
2019 CO-01 33 34 13 10 9 0 0 68 19 99
2019 CO-02 20 41 14 18 7 0 1 61 25 239
2019 CO-03 37 42 7 9 5 0 0 78 14 139
2019 CO-04 33 42 17 8 0 0 0 75 8 12
2018 CO 26 44 9 15 6 0 1 70 21 473
2018 CO-02 22 46 10 16 6 0 0 68 22 210
2018 CO-03 31 43 10 11 5 0 1 74 16 143
2017 CO 26 40 12 14 7 0 0 66 22 472
2017 CO-01 28 41 7 20 3 0 0 70 23 95
2017 CO-02 22 43 12 13 8 1 0 66 22 219
2017 CO-03 29 36 15 11 8 0 1 66 19 139
2017 CO-04 40 20 10 20 10 0 0 60 30 10
2014 CO 23 42 13 14 8 0 0 65 22 543
2014 CO-01 17 53 12 9 9 0 0 71 17 92
2014 CO-02 22 37 13 20 8 0 0 60 28 265
2014 CO-03 26 45 13 7 9 0 1 72 16 168
2014 CO-04 36 18 27 9 9 0 0 55 18 11
2011 CO 24 44 15 10 5 0 1 69 16 632
2011 CO-01 30 41 17 7 4 1 0 72 11 111
2011 CO-02 21 45 14 10 8 0 2 67 18 300
2011 CO-03 26 44 14 11 3 0 1 71 14 204
2011 CO-04 20 70 10 0 0 0 0 90 0 10
2008 CO 25 46 13 9 4 0 2 73 14 624
2008 CO-01 34 44 10 8 4 0 1 79 12 114
2008 CO-02 25 47 11 10 6 0 1 73 16 287
2008 CO-03 22 47 17 8 3 0 3 71 12 207

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 48 34 6 7 2 0 1 84 10 512
2019 CO-01 51 35 1 10 3 0 0 86 13 101
2019 CO-02 44 37 8 7 2 1 0 82 10 244
2019 CO-03 53 31 7 6 3 0 0 84 9 139
2019 CO-04 50 33 8 8 0 0 0 83 8 12
2017 CO 48 33 8 6 3 0 0 82 10 473
2017 CO-01 57 30 8 5 0 0 0 86 5 95
2017 CO-02 47 30 9 7 5 1 1 79 12 220
2017 CO-03 45 43 4 5 4 0 0 88 9 139
2017 CO-04 50 10 20 20 0 0 0 60 20 10
2014 CO 43 39 8 6 3 1 0 82 10 545
2014 CO-01 52 30 11 5 1 0 0 83 7 92
2014 CO-02 40 38 9 7 5 1 0 79 11 265
2014 CO-03 42 44 5 5 3 1 0 87 8 170
2014 CO-04 45 18 18 18 0 0 0 64 18 11

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 45 32 8 9 5 0 0 77 14 511
2019 CO-01 53 24 6 12 3 1 1 79 15 100
2019 CO-02 46 32 9 7 6 0 0 78 12 243
2019 CO-03 41 34 9 11 4 0 0 76 16 140
2019 CO-04 42 17 8 17 17 0 0 58 33 12
2018 CO 44 31 10 11 3 0 0 76 14 473
2018 CO-02 43 32 10 12 3 0 0 75 15 209
2018 CO-03 44 33 8 11 4 0 0 77 15 143
2017 CO 45 33 7 7 7 0 0 79 14 473
2017 CO-01 64 24 6 1 4 0 0 88 5 95
2017 CO-02 44 34 5 9 8 0 0 78 17 220
2017 CO-03 37 36 11 8 8 0 0 73 16 139
2017 CO-04 20 50 10 0 20 0 0 70 20 10
2014 CO 35 35 13 10 6 0 0 71 17 545
2014 CO-01 41 40 9 7 3 0 0 82 10 92
2014 CO-02 37 29 15 11 6 0 1 67 18 265
2014 CO-03 29 41 11 12 7 0 0 71 19 170
2014 CO-04 45 18 18 9 9 0 0 64 18 11
2011 CO 40 38 9 8 5 0 0 77 13 632
2011 CO-01 50 32 10 5 3 0 0 82 8 111
2011 CO-02 39 39 9 8 6 0 0 77 14 301
2011 CO-03 34 41 9 10 5 0 0 75 15 204

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 36 41 11 7 5 0 0 77 13 511
2019 CO-01 39 35 11 9 6 0 0 74 15 100
2019 CO-02 33 44 13 5 6 0 0 76 11 243
2019 CO-03 38 43 7 10 3 0 0 80 13 141
2019 CO-04 73 9 9 9 0 0 0 82 9 11
2018 CO 35 39 11 10 6 0 0 74 16 471
2018 CO-02 33 38 13 9 7 0 0 71 16 209
2018 CO-03 38 42 7 7 6 0 0 80 13 142
2017 CO 33 42 10 11 5 0 0 75 15 472
2017 CO-01 39 42 6 12 1 0 0 81 13 94
2017 CO-02 29 41 12 11 6 0 0 71 17 220
2017 CO-03 37 40 9 9 5 0 0 78 14 139
2017 CO-04 20 60 10 0 10 0 0 80 10 10
2014 CO 25 44 12 12 8 0 0 69 20 544
2014 CO-01 27 42 5 16 9 0 0 70 25 92
2014 CO-02 21 44 14 12 9 0 0 65 21 264
2014 CO-03 28 45 12 9 6 0 0 74 15 170
2014 CO-04 45 36 0 0 18 0 0 82 18 11
2011 CO 26 41 14 11 7 0 0 67 19 632
2011 CO-01 29 42 7 16 5 0 0 71 22 111
2011 CO-02 23 37 20 10 9 0 0 61 19 301
2011 CO-03 28 44 11 11 6 0 0 72 17 203
2011 CO-04 40 40 10 0 10 0 0 80 10 10
2008 CO 30 45 10 8 7 0 0 75 15 624
2008 CO-01 27 44 13 8 8 0 0 71 16 115
2008 CO-02 31 45 10 9 5 0 0 76 14 286
2008 CO-03 29 46 10 8 8 0 0 74 15 207

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 30 35 14 11 9 1 0 66 19 513
2019 CO-01 38 26 16 7 13 1 0 64 20 101
2019 CO-02 26 39 13 12 8 1 1 66 20 243
2019 CO-03 30 38 15 11 6 0 0 67 18 141
2019 CO-04 50 17 8 17 8 0 0 67 25 12
2018 CO 30 33 14 13 11 0 0 63 23 470
2018 CO-02 31 29 16 13 11 0 0 60 24 209
2018 CO-03 29 39 13 10 9 0 0 68 19 143
2017 CO 26 38 13 12 11 0 0 64 23 472
2017 CO-01 34 40 9 12 4 1 0 74 16 95
2017 CO-02 23 35 14 14 13 0 0 59 27 220
2017 CO-03 26 39 14 12 9 0 0 65 22 139
2014 CO 19 37 17 14 12 0 0 57 26 542
2014 CO-01 23 32 18 16 10 1 0 55 26 92
2014 CO-02 17 35 17 17 13 0 0 52 30 263
2014 CO-03 19 44 17 9 10 0 0 64 20 169
2014 CO-04 55 18 0 0 27 0 0 73 27 11
2011 CO 16 42 18 12 12 0 0 58 24 630
2011 CO-01 16 46 20 9 8 1 0 63 17 111
2011 CO-02 15 41 16 13 14 0 0 56 28 301
2011 CO-03 14 42 21 12 10 0 0 57 22 201
2011 CO-04 50 40 0 0 10 0 0 90 10 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 27 43 13 11 6 0 0 70 16 512
2019 CO-01 33 41 14 9 4 0 0 73 13 101
2019 CO-02 22 44 16 12 6 0 0 66 17 242
2019 CO-03 30 43 9 11 6 0 0 74 17 141
2019 CO-04 50 25 8 8 8 0 0 75 17 12
2018 CO 28 39 15 12 6 0 0 67 18 474
2018 CO-02 27 37 16 14 6 0 0 64 20 210
2018 CO-03 24 45 16 8 6 0 0 69 15 143
2017 CO 26 44 14 10 6 0 0 70 16 473
2017 CO-01 37 48 6 8 0 0 0 85 8 95
2017 CO-02 25 37 18 13 7 0 0 62 20 220
2017 CO-03 20 51 14 8 7 0 0 71 15 139
2017 CO-04 40 30 10 10 10 0 0 70 20 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 46 36 11 5 2 0 0 82 7 511
2019 CO-01 52 33 10 3 2 0 0 85 5 101
2019 CO-02 37 41 12 7 1 0 0 79 9 241
2019 CO-03 55 31 9 3 3 0 0 86 6 141
2019 CO-04 50 33 17 0 0 0 0 83 0 12
2018 CO 44 40 8 6 3 0 0 84 9 475
2018 CO-02 44 36 10 7 3 0 0 80 10 211
2018 CO-03 48 42 6 3 1 0 0 90 5 143
2017 CO 36 45 8 6 4 1 0 81 10 473
2017 CO-01 47 42 5 4 1 0 0 90 5 95
2017 CO-02 31 47 11 6 4 0 0 79 11 220
2017 CO-03 35 45 6 6 6 1 0 80 13 139
2017 CO-04 30 40 10 20 0 0 0 70 20 10
2014 CO 34 43 12 7 4 0 0 77 11 544
2014 CO-01 32 48 9 8 4 0 0 79 12 92
2014 CO-02 31 42 13 8 5 1 0 74 13 264
2014 CO-03 40 41 11 5 2 0 0 81 8 170
2014 CO-04 45 36 0 18 0 0 0 82 18 11
2011 CO 28 48 11 8 4 0 0 76 13 630
2011 CO-01 28 46 7 14 5 0 0 74 19 111
2011 CO-02 24 49 13 8 4 1 0 74 13 300
2011 CO-03 32 48 11 5 4 0 0 80 9 202
2011 CO-04 40 50 0 10 0 0 0 90 10 10
2008 CO 36 40 11 7 5 0 0 77 12 626
2008 CO-01 37 42 14 3 3 0 0 79 7 115
2008 CO-02 37 40 9 8 5 0 0 77 13 288
2008 CO-03 34 39 12 7 7 0 0 73 15 207

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 34 35 11 10 10 0 0 70 19 511
2019 CO-01 38 32 10 10 11 0 0 69 21 101
2019 CO-02 29 38 12 11 10 1 0 68 21 242
2019 CO-03 40 35 11 6 8 0 0 75 14 141
2019 CO-04 50 25 0 8 17 0 0 75 25 12
2018 CO 32 35 13 9 10 0 0 68 19 474
2018 CO-02 31 34 16 8 11 0 0 65 19 210
2018 CO-03 34 40 11 8 7 0 0 74 15 143
2017 CO 27 37 13 11 11 0 0 65 22 473
2017 CO-01 34 37 15 8 6 0 0 71 15 95
2017 CO-02 23 36 16 11 12 0 0 60 24 220
2017 CO-03 30 37 9 13 12 0 0 67 24 139
2017 CO-04 40 40 0 0 20 0 0 80 20 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 49 35 9 5 2 0 0 84 7 508
2019 CO-01 47 34 11 6 1 0 0 82 7 99
2019 CO-02 46 37 11 4 1 0 0 84 5 241
2019 CO-03 53 34 5 6 2 0 0 86 9 140
2019 CO-04 75 8 8 8 0 0 0 83 8 12
2018 CO 46 36 11 6 1 0 0 82 7 472
2018 CO-02 43 39 12 5 1 0 0 82 6 210
2018 CO-03 55 30 6 8 1 0 0 85 9 141
2017 CO 44 38 11 4 2 0 0 82 6 471
2017 CO-01 52 35 10 3 0 0 0 87 3 94
2017 CO-02 39 37 16 6 2 0 0 76 8 220
2017 CO-03 46 41 7 4 3 0 0 87 7 138
2017 CO-04 50 50 0 0 0 0 0 100 0 10
2014 CO 47 36 12 4 1 0 0 83 5 543
2014 CO-01 46 40 10 3 1 0 0 86 4 92
2014 CO-02 43 37 14 5 2 0 0 79 6 263
2014 CO-03 53 32 11 4 1 0 0 85 4 170
2014 CO-04 73 18 0 0 9 0 0 91 9 11
2011 CO 46 37 12 3 2 0 0 83 5 632
2011 CO-01 50 28 17 3 2 0 0 78 5 111
2011 CO-02 40 41 13 4 3 0 0 81 6 300
2011 CO-03 52 36 8 2 1 0 0 88 4 204
2011 CO-04 60 20 10 10 0 0 0 80 10 10

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 29 42 11 9 8 0 0 72 17 513
2019 CO-01 30 46 9 8 8 0 0 75 16 101
2019 CO-02 22 46 14 9 7 1 0 69 17 243
2019 CO-03 40 35 9 9 8 0 0 74 16 141
2019 CO-04 50 33 0 8 8 0 0 83 17 12
2018 CO 30 40 11 12 7 0 0 71 18 473
2018 CO-02 30 37 10 15 8 0 0 67 23 210
2018 CO-03 36 42 13 6 3 0 1 78 9 143
2017 CO 28 40 11 14 6 0 0 69 20 471
2017 CO-01 30 44 12 12 3 0 0 73 15 94
2017 CO-02 22 40 14 16 8 0 0 62 24 220
2017 CO-03 36 40 8 13 4 0 0 75 17 138
2017 CO-04 30 50 10 10 0 0 0 80 10 10
2014 CO 21 43 10 16 9 0 0 65 26 545
2014 CO-01 15 47 10 15 12 1 0 63 28 92
2014 CO-02 19 38 13 20 9 0 0 58 29 265
2014 CO-03 25 50 6 12 8 0 0 75 19 170
2014 CO-04 64 18 0 0 18 0 0 82 18 11
2011 CO 23 42 13 13 9 0 0 65 22 631
2011 CO-01 26 41 14 11 7 1 0 68 18 111
2011 CO-02 16 46 14 14 10 0 0 62 24 300
2011 CO-03 29 38 13 13 7 0 0 67 21 204
2011 CO-04 60 20 0 0 20 0 0 80 20 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 34 34 12 12 8 0 0 68 21 512
2019 CO-01 38 34 11 11 6 0 0 72 17 100
2019 CO-02 30 34 12 15 9 0 0 64 24 243
2019 CO-03 38 34 11 8 9 0 0 72 16 141
2019 CO-04 50 17 25 0 8 0 0 67 8 12
2018 CO 32 32 15 13 8 0 0 64 20 469
2018 CO-02 32 31 16 13 9 0 0 63 21 207
2018 CO-03 34 30 16 13 6 0 1 65 19 142
2017 CO 31 32 14 12 11 0 0 63 22 471
2017 CO-01 35 37 14 9 5 0 0 72 14 94
2017 CO-02 27 28 15 16 14 0 0 55 30 220
2017 CO-03 35 34 15 7 10 0 0 69 17 138
2017 CO-04 40 30 10 10 10 0 0 70 20 10
2014 CO 23 33 14 18 12 0 0 56 29 545
2014 CO-01 27 33 13 18 8 1 0 60 26 92
2014 CO-02 19 31 17 20 12 0 0 51 32 265
2014 CO-03 25 37 12 15 12 0 0 61 27 170
2014 CO-04 36 36 0 0 27 0 0 73 27 11

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 32 39 14 9 5 0 1 72 14 508
2019 CO-01 40 36 12 8 4 0 0 76 12 100
2019 CO-02 25 41 17 9 6 1 1 67 15 241
2019 CO-03 39 39 8 10 4 0 0 78 14 139
2019 CO-04 33 33 25 0 8 0 0 67 8 12
2018 CO 30 38 14 11 6 0 1 69 18 473
2018 CO-02 29 34 14 14 8 0 1 63 22 210
2018 CO-03 30 42 15 8 5 0 0 72 13 142
2017 CO 28 37 15 11 6 0 1 66 18 471
2017 CO-01 41 36 14 6 2 0 0 78 9 94
2017 CO-02 25 35 16 12 9 1 1 62 22 220
2017 CO-03 25 42 14 14 5 0 0 67 20 138
2017 CO-04 30 20 20 10 20 0 0 50 30 10
2014 CO 24 37 16 13 8 1 1 62 22 545
2014 CO-01 27 38 18 12 4 0 0 65 16 92
2014 CO-02 22 35 16 15 9 1 1 58 25 265
2014 CO-03 25 41 14 11 9 0 0 66 20 170
2014 CO-04 36 27 9 0 27 0 0 64 27 11
2011 CO 28 43 15 7 5 0 1 72 13 632
2011 CO-01 37 42 11 5 3 1 1 81 8 111
2011 CO-02 25 45 16 7 6 0 1 71 13 300
2011 CO-03 26 43 16 9 6 0 0 69 15 204
2011 CO-04 60 20 10 0 10 0 0 80 10 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 41 39 9 7 4 0 0 80 11 514
2019 CO-01 44 38 5 9 5 0 0 81 14 101
2019 CO-02 37 44 9 6 3 0 0 81 9 244
2019 CO-03 44 35 12 6 4 0 0 79 9 141
2019 CO-04 58 17 17 8 0 0 0 75 8 12
2018 CO 38 38 12 8 3 0 0 77 11 474
2018 CO-02 35 41 11 10 3 0 0 76 13 210
2018 CO-03 46 31 15 4 3 1 0 77 8 143
2017 CO 36 41 12 9 3 0 0 76 12 471
2017 CO-01 49 34 7 8 1 0 0 83 9 94
2017 CO-02 29 41 17 8 4 0 0 70 12 220
2017 CO-03 37 44 7 9 3 0 0 81 12 138
2017 CO-04 30 50 0 10 10 0 0 80 20 10
2014 CO 32 41 14 8 4 1 0 73 13 545
2014 CO-01 38 30 13 12 5 1 0 69 18 92
2014 CO-02 28 42 17 8 5 1 0 70 13 265
2014 CO-03 34 44 13 6 3 0 0 78 9 170
2014 CO-04 64 18 0 9 9 0 0 82 18 11
2011 CO 33 44 12 7 4 0 0 77 11 633
2011 CO-01 38 41 13 6 3 0 0 78 9 111
2011 CO-02 30 45 12 8 5 0 0 75 13 301
2011 CO-03 34 44 12 7 3 0 0 78 10 204
2011 CO-04 40 50 0 0 10 0 0 90 10 10
2008 CO 38 42 9 7 4 0 0 80 12 625
2008 CO-01 38 41 10 5 6 0 0 79 11 115
2008 CO-02 41 41 8 5 4 0 0 82 9 287
2008 CO-03 32 44 9 11 4 0 0 77 14 207

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 34 37 14 7 6 1 0 72 13 512
2019 CO-01 54 27 10 5 2 2 0 83 7 100
2019 CO-02 34 39 15 7 4 0 1 73 12 243
2019 CO-03 23 39 18 9 10 1 0 63 19 141
2019 CO-04 8 50 0 17 25 0 0 58 42 12
2018 CO 36 32 17 8 6 0 0 69 14 472
2018 CO-02 37 33 16 8 6 0 0 70 14 210
2018 CO-03 30 32 17 11 8 0 1 63 20 142
2017 CO 35 34 20 7 2 0 1 70 10 473
2017 CO-01 49 31 16 3 0 0 1 81 3 95
2017 CO-02 34 39 18 7 1 0 1 74 8 220
2017 CO-03 29 32 24 10 4 0 1 62 14 139
2017 CO-04 0 10 50 10 20 0 10 11 33 10
2014 CO 32 39 19 6 3 0 0 71 10 544
2014 CO-01 35 43 15 5 1 0 0 78 7 92
2014 CO-02 38 36 18 6 2 0 0 74 8 264
2014 CO-03 23 41 23 7 6 0 0 64 14 170
2014 CO-04 27 45 18 0 9 0 0 73 9 11
2011 CO 28 43 19 6 3 0 0 71 9 631
2011 CO-01 36 45 15 2 2 0 0 82 4 110
2011 CO-02 31 42 18 5 3 0 1 74 8 300
2011 CO-03 21 41 24 8 5 0 0 62 14 204
2011 CO-04 10 60 0 30 0 0 0 70 30 10
2008 CO 25 38 21 12 3 0 0 64 15 626
2008 CO-01 35 40 17 7 2 0 0 75 9 115
2008 CO-02 27 40 20 10 1 1 1 68 12 288
2008 CO-03 17 36 23 18 6 0 0 53 24 207

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 10 22 33 24 9 1 1 34 32 511
2019 CO-01 5 11 31 37 11 3 2 51 17 100
2019 CO-02 12 26 31 21 9 1 1 30 38 243
2019 CO-03 11 22 35 21 10 0 1 31 34 140
2019 CO-04 8 25 42 25 0 0 0 25 33 12
2018 CO 9 25 39 19 7 0 0 26 34 474
2018 CO-02 11 23 37 20 9 0 0 29 34 211
2018 CO-03 7 29 43 19 2 0 1 21 36 143
2017 CO 10 25 36 18 10 1 1 28 35 472
2017 CO-01 10 13 32 28 17 0 1 45 23 94
2017 CO-02 10 28 38 13 8 2 1 22 40 220
2017 CO-03 9 27 34 21 9 0 1 30 36 139
2017 CO-04 20 40 30 10 0 0 0 10 60 10
2014 CO 9 28 37 17 6 1 2 23 38 545
2014 CO-01 7 26 35 17 11 2 2 30 34 92
2014 CO-02 8 26 40 18 4 1 3 23 36 265
2014 CO-03 8 34 35 16 6 0 0 22 42 170
2014 CO-04 36 18 36 9 0 0 0 9 55 11
2011 CO 13 31 33 15 6 1 1 22 45 630
2011 CO-01 17 35 25 15 7 2 0 22 53 110
2011 CO-02 12 31 32 14 8 0 2 23 45 299
2011 CO-03 13 30 37 16 3 0 0 19 43 204
2011 CO-04 0 30 40 30 0 0 0 30 30 10
2008 CO 14 30 34 15 6 1 1 21 44 625
2008 CO-01 8 30 30 17 14 0 1 32 38 115
2008 CO-02 16 25 34 17 6 1 0 23 42 288
2008 CO-03 12 36 37 11 3 0 1 14 49 206

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 7 14 24 33 18 2 1 52 23 511
2019 CO-01 11 8 25 32 21 2 1 55 20 100
2019 CO-02 5 20 22 32 17 3 0 51 26 242
2019 CO-03 9 11 29 31 19 0 1 51 19 141
2019 CO-04 8 0 33 50 8 0 0 58 8 12
2018 CO 9 14 30 28 16 2 1 46 24 472
2018 CO-02 11 15 29 24 18 2 0 43 27 209
2018 CO-03 5 16 29 36 12 1 1 49 22 142
2017 CO 7 17 30 26 16 2 2 44 25 470
2017 CO-01 7 6 23 28 26 5 4 59 15 94
2017 CO-02 8 19 30 24 14 2 3 40 28 218
2017 CO-03 6 19 32 30 14 0 1 43 25 139
2017 CO-04 10 30 30 20 10 0 0 30 40 10
2014 CO 7 20 31 29 10 2 2 40 28 544
2014 CO-01 8 20 22 35 14 1 1 50 28 92
2014 CO-02 6 18 34 27 8 3 3 37 26 264
2014 CO-03 9 21 29 29 11 1 1 40 30 170
2014 CO-04 0 27 36 36 0 0 0 36 27 11
2011 CO 14 19 30 23 10 2 2 34 34 629
2011 CO-01 15 24 22 17 16 3 3 36 41 110
2011 CO-02 14 17 27 27 10 1 3 39 33 299
2011 CO-03 13 21 37 21 6 1 1 28 34 203
2011 CO-04 10 10 60 20 0 0 0 20 20 10
2008 CO 15 26 23 23 9 2 1 33 43 623
2008 CO-01 12 23 18 23 18 3 2 44 37 115
2008 CO-02 14 24 24 25 10 3 1 36 39 288
2008 CO-03 18 30 25 21 2 1 2 24 49 204

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 19 33 18 7 2 1 26 40 511
2019 CO-01 8 9 33 28 13 5 4 45 19 100
2019 CO-02 23 22 33 14 6 2 0 21 46 243
2019 CO-03 21 20 34 19 6 0 0 24 41 140
2019 CO-04 25 17 25 25 8 0 0 33 42 12
2018 CO 23 24 31 15 6 0 1 21 48 475
2018 CO-02 27 20 29 17 5 0 1 23 48 211
2018 CO-03 20 32 30 13 4 0 1 18 52 143
2017 CO 23 27 28 12 6 2 1 19 52 471
2017 CO-01 15 21 20 26 13 2 3 40 38 94
2017 CO-02 26 26 31 9 5 2 1 14 55 219
2017 CO-03 22 33 32 9 4 0 0 13 55 139
2017 CO-04 50 10 10 30 0 0 0 30 60 10
2014 CO 31 30 24 9 4 1 2 13 62 545
2014 CO-01 26 25 18 15 10 2 3 26 54 92
2014 CO-02 33 30 25 7 2 1 2 10 65 265
2014 CO-03 31 30 28 8 4 0 1 11 61 170
2014 CO-04 18 73 9 0 0 0 0 0 91 11
2011 CO 34 27 21 10 4 1 2 15 63 631
2011 CO-01 27 28 18 11 9 4 3 21 59 110
2011 CO-02 36 27 20 11 4 0 3 15 65 300
2011 CO-03 36 27 23 10 2 0 1 12 64 204
2011 CO-04 30 20 40 0 10 0 0 10 50 10
2008 CO 25 30 28 9 6 0 1 15 56 625
2008 CO-01 12 31 27 14 12 1 3 27 45 115
2008 CO-02 25 32 27 9 6 1 0 15 57 288
2008 CO-03 31 28 32 6 2 0 1 8 60 206

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 8 14 29 33 14 1 1 47 23 512
2019 CO-01 3 8 18 40 29 1 2 70 11 101
2019 CO-02 8 13 34 32 12 2 0 44 21 243
2019 CO-03 13 22 28 28 9 0 1 37 35 140
2019 CO-04 17 25 25 25 8 0 0 33 42 12
2018 CO 8 17 32 32 10 0 0 42 25 474
2018 CO-02 8 17 33 33 9 0 0 42 25 211
2018 CO-03 8 22 39 23 7 0 1 30 31 142
2017 CO 8 15 34 28 13 1 1 42 23 468
2017 CO-01 5 4 17 40 31 1 1 73 10 94
2017 CO-02 8 17 40 23 10 2 0 34 25 218
2017 CO-03 10 19 34 29 7 0 1 36 29 137
2017 CO-04 20 20 50 10 0 0 0 10 40 10
2014 CO 8 18 38 26 9 1 1 35 26 541
2014 CO-01 4 11 31 31 19 1 3 52 16 91
2014 CO-02 6 18 39 27 9 1 1 36 25 264
2014 CO-03 13 21 42 21 4 0 0 25 33 168
2014 CO-04 9 9 36 45 0 0 0 45 18 11
2011 CO 10 21 34 25 9 0 1 34 31 629
2011 CO-01 6 16 28 29 19 1 2 50 22 109
2011 CO-02 10 19 31 30 8 1 1 39 29 300
2011 CO-03 13 27 40 15 4 0 1 20 40 204
2008 CO 13 23 35 19 8 0 1 27 37 624
2008 CO-01 8 19 25 27 19 0 2 47 28 114
2008 CO-02 12 20 41 18 8 0 1 26 33 288
2008 CO-03 17 29 35 16 1 0 1 17 47 206

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 13 21 25 25 13 3 1 39 35 511
2019 CO-01 10 14 13 29 26 5 2 60 26 99
2019 CO-02 14 19 28 23 12 3 1 37 34 243
2019 CO-03 13 29 26 23 6 1 1 30 43 141
2019 CO-04 25 25 17 33 0 0 0 33 50 12
2018 CO 15 21 31 21 10 1 1 31 37 473
2018 CO-02 14 22 34 19 9 1 1 29 37 211
2018 CO-03 20 24 30 19 6 0 1 25 44 142
2017 CO 15 23 32 17 10 1 2 27 40 470
2017 CO-01 7 10 29 23 23 0 7 51 18 94
2017 CO-02 15 29 30 14 8 2 1 23 46 218
2017 CO-03 18 26 35 17 3 0 1 20 44 139
2017 CO-04 40 10 50 0 0 0 0 0 50 10
2014 CO 17 24 32 16 8 1 2 24 42 543
2014 CO-01 14 22 24 19 14 2 4 35 39 91
2014 CO-02 16 21 36 16 7 2 2 24 38 265
2014 CO-03 19 29 30 15 6 0 1 21 49 169
2014 CO-04 36 9 45 9 0 0 0 9 45 11
2011 CO 16 26 31 16 7 1 3 24 44 631
2011 CO-01 10 22 21 25 15 0 7 43 35 109
2011 CO-02 17 23 35 15 7 1 2 22 41 301
2011 CO-03 19 32 30 12 4 0 3 17 52 204
2011 CO-04 0 40 50 10 0 0 0 10 40 10
2008 CO 17 25 31 15 8 1 2 24 44 622
2008 CO-01 16 20 25 19 15 0 4 36 38 113
2008 CO-02 13 24 34 16 8 2 3 25 40 288
2008 CO-03 22 30 31 13 3 0 0 16 53 205

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 10 21 29 25 12 2 1 39 32 512
2019 CO-01 11 18 30 18 18 4 1 38 31 100
2019 CO-02 9 23 26 26 12 3 1 40 33 243
2019 CO-03 11 21 31 28 9 1 1 37 32 141
2019 CO-04 17 8 25 50 0 0 0 50 25 12
2018 CO 9 20 32 27 9 1 1 37 30 474
2018 CO-02 9 20 29 29 9 2 1 40 30 211
2018 CO-03 10 20 38 25 7 0 1 32 30 143
2017 CO 10 18 31 21 16 2 2 38 30 471
2017 CO-01 6 14 22 24 27 4 2 55 22 94
2017 CO-02 12 18 35 16 13 3 3 31 32 219
2017 CO-03 10 19 31 26 13 1 0 39 30 139
2017 CO-04 10 20 20 50 0 0 0 50 30 10
2014 CO 7 15 29 30 13 2 3 45 24 545
2014 CO-01 13 19 21 29 10 4 4 43 35 92
2014 CO-02 6 12 30 32 13 3 4 48 19 265
2014 CO-03 6 18 31 28 15 1 1 44 25 170
2014 CO-04 9 27 36 18 9 0 0 27 36 11
2011 CO 8 15 30 26 14 2 6 43 25 630
2011 CO-01 9 16 25 23 17 2 8 44 28 110
2011 CO-02 7 17 27 26 15 1 7 44 26 299
2011 CO-03 9 12 35 26 12 1 4 40 22 204
2011 CO-04 0 30 20 40 0 10 0 44 33 10
2008 CO 17 23 25 20 10 2 4 32 42 624
2008 CO-01 17 19 26 15 14 3 6 32 39 115
2008 CO-02 15 21 26 21 11 2 5 34 38 287
2008 CO-03 17 28 23 21 7 1 3 29 47 206

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 17 20 29 21 9 2 1 31 39 511
2019 CO-01 6 13 29 25 18 4 4 47 21 99
2019 CO-02 22 24 28 17 7 2 1 24 47 244
2019 CO-03 18 18 33 23 7 0 1 31 36 141
2019 CO-04 17 25 17 25 17 0 0 42 42 12
2018 CO 18 21 38 17 5 0 0 22 39 474
2018 CO-02 18 20 40 17 4 0 0 21 38 211
2018 CO-03 17 24 38 18 2 0 1 20 41 143
2017 CO 17 23 35 15 8 2 1 23 41 470
2017 CO-01 7 17 31 23 16 2 3 42 26 94
2017 CO-02 19 25 35 11 6 2 1 18 45 218
2017 CO-03 17 26 37 14 4 1 0 18 44 139
2017 CO-04 30 20 40 10 0 0 0 10 50 10
2014 CO 21 27 32 12 6 1 2 19 49 545
2014 CO-01 23 19 28 20 7 1 3 27 43 92
2014 CO-02 18 30 33 11 6 1 2 17 49 265
2014 CO-03 24 25 33 11 6 1 1 17 49 170
2014 CO-04 9 55 27 9 0 0 0 9 64 11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 7 13 30 31 17 1 1 49 20 511
2019 CO-01 4 10 24 29 29 2 2 60 15 100
2019 CO-02 10 12 33 30 13 1 0 44 23 243
2019 CO-03 4 16 29 34 16 0 0 50 21 140
2019 CO-04 17 0 33 25 25 0 0 50 17 12
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 67 16 6 6 4 1 1 84 10 513
2019 CO-01 75 11 7 4 1 0 2 88 5 100
2019 CO-02 66 15 6 7 4 1 1 83 11 244
2019 CO-03 60 22 6 7 4 0 1 83 11 141
2019 CO-04 42 42 0 8 8 0 0 83 17 12
2017 CO 64 17 7 7 3 0 2 83 10 473
2017 CO-01 76 14 1 7 0 0 2 91 7 95
2017 CO-02 60 15 9 10 4 0 3 77 14 220
2017 CO-03 61 24 8 4 3 0 0 85 7 139
2017 CO-04 60 30 10 0 0 0 0 90 0 10
2014 CO 63 20 6 7 3 1 1 85 9 543
2014 CO-01 62 28 4 1 3 1 0 91 4 92
2014 CO-02 61 19 6 9 2 1 2 83 11 264
2014 CO-03 67 17 6 5 4 0 1 85 9 169
2014 CO-04 91 0 0 9 0 0 0 91 9 11
2011 CO 63 19 5 8 3 1 1 84 11 632
2011 CO-01 64 20 5 7 1 1 2 86 8 111
2011 CO-02 63 19 4 8 4 1 1 83 12 300
2011 CO-03 64 17 5 8 4 0 1 82 13 204
2011 CO-04 90 0 10 0 0 0 0 90 0 10
2008 CO 62 16 7 7 5 0 4 81 12 626
2008 CO-01 63 12 4 9 6 0 5 80 16 115
2008 CO-02 60 19 6 7 3 0 5 83 11 288
2008 CO-03 63 15 9 6 5 0 2 80 11 207

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 23 16 10 14 6 3 56 27 513
2019 CO-01 36 17 10 11 18 7 1 58 32 100
2019 CO-02 23 26 16 11 14 7 4 55 28 244
2019 CO-03 30 23 19 10 13 4 1 56 24 141
2019 CO-04 33 42 17 0 0 8 0 82 0 12
2018 CO 22 29 16 12 11 6 4 57 25 469
2018 CO-02 22 23 18 10 14 8 5 52 28 211
2018 CO-03 24 36 12 14 8 4 2 63 24 142
2017 CO 26 31 17 8 11 4 3 61 20 473
2017 CO-01 32 31 19 3 9 2 4 66 14 95
2017 CO-02 24 28 15 10 13 7 3 58 25 220
2017 CO-03 25 33 19 10 6 2 4 62 18 139
2017 CO-04 20 40 20 0 20 0 0 60 20 10
2014 CO 22 28 18 13 8 8 3 56 24 544
2014 CO-01 21 30 22 8 7 9 4 59 16 92
2014 CO-02 18 25 17 15 10 9 5 51 29 265
2014 CO-03 26 31 17 11 7 7 1 62 20 169
2014 CO-04 45 27 9 0 18 0 0 73 18 11

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 39 30 9 11 10 1 0 70 21 512
2019 CO-01 42 21 13 10 11 2 0 65 22 99
2019 CO-02 36 32 9 10 11 2 0 70 21 244
2019 CO-03 40 33 6 13 9 0 0 72 21 141
2019 CO-04 25 42 8 17 8 0 0 67 25 12
2018 CO 38 31 9 11 10 0 0 69 22 470
2018 CO-02 39 28 10 11 12 0 0 67 23 210
2018 CO-03 40 31 11 10 8 0 0 72 18 141
2017 CO 40 33 8 9 9 1 0 74 18 471
2017 CO-01 53 26 7 11 3 0 0 79 14 95
2017 CO-02 37 32 10 9 12 1 0 69 21 219
2017 CO-03 38 40 7 7 7 0 1 78 15 139
2014 CO 34 34 8 13 9 1 0 69 22 544
2014 CO-01 39 33 9 10 8 2 0 73 18 92
2014 CO-02 33 29 9 16 11 2 0 64 27 265
2014 CO-03 31 43 9 11 6 0 0 74 17 169
2014 CO-04 64 18 0 0 18 0 0 82 18 11

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 45 30 7 11 6 0 0 75 17 511
2019 CO-01 44 20 11 15 10 0 0 64 25 100
2019 CO-02 46 31 7 10 6 0 0 77 16 242
2019 CO-03 44 35 6 11 4 0 0 79 15 141
2019 CO-04 50 33 8 8 0 0 0 83 8 12
2018 CO 44 37 6 9 5 0 0 81 13 472
2018 CO-02 45 32 7 9 7 0 0 78 16 211
2018 CO-03 39 45 5 9 1 0 0 85 11 142
2017 CO 41 39 10 6 4 0 0 80 10 472
2017 CO-01 44 41 9 2 3 0 0 85 5 95
2017 CO-02 40 33 12 8 7 0 0 74 14 219
2017 CO-03 40 45 8 6 1 1 0 85 7 139
2017 CO-04 40 50 0 0 10 0 0 90 10 10
2014 CO 38 41 10 8 3 0 0 79 11 545
2014 CO-01 39 42 8 7 4 0 0 82 11 92
2014 CO-02 37 39 12 9 3 0 0 76 12 265
2014 CO-03 38 46 7 7 2 0 0 84 9 170
2014 CO-04 55 36 0 9 0 0 0 91 9 11

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 42 35 12 6 4 1 0 78 10 511
2019 CO-01 39 31 15 6 5 3 0 73 11 99
2019 CO-02 42 33 12 8 4 1 0 76 12 243
2019 CO-03 44 40 9 4 3 1 0 84 6 141
2019 CO-04 58 17 17 8 0 0 0 75 8 12
2018 CO 39 39 11 7 3 0 0 79 10 472
2018 CO-02 40 36 13 7 4 0 0 76 10 211
2018 CO-03 43 38 11 7 1 0 0 81 8 142
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 47 28 14 5 5 0 2 76 10 512
2019 CO-01 45 22 16 6 8 1 3 69 14 101
2019 CO-02 46 27 15 5 5 0 2 75 10 242
2019 CO-03 50 31 11 4 3 0 1 81 7 141
2019 CO-04 50 42 0 8 0 0 0 92 8 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 37 33 13 7 8 1 1 71 16 511
2019 CO-01 41 25 16 6 10 1 1 67 16 100
2019 CO-02 36 35 11 8 8 1 1 73 16 243
2019 CO-03 36 39 11 6 8 0 0 75 14 140
2019 CO-04 33 42 8 8 8 0 0 75 17 12
2018 CO 32 37 13 9 8 0 0 69 18 472
2018 CO-02 36 33 10 9 11 0 0 69 20 210
2018 CO-03 27 41 16 10 6 0 0 68 16 143
2017 CO 34 36 13 7 9 0 0 71 16 473
2017 CO-01 46 32 10 5 7 0 0 78 13 95
2017 CO-02 31 37 12 8 11 1 0 69 19 220
2017 CO-03 31 37 19 6 6 0 1 68 13 139
2017 CO-04 20 60 0 0 20 0 0 80 20 10
2014 CO 30 37 15 10 7 0 0 68 17 545
2014 CO-01 36 35 15 9 4 1 0 71 13 92
2014 CO-02 28 38 16 11 7 0 0 66 18 265
2014 CO-03 31 38 13 11 7 0 0 69 18 170
2014 CO-04 36 27 9 0 27 0 0 64 27 11
2011 CO 29 40 12 11 7 0 0 70 18 633
2011 CO-01 40 37 11 12 1 0 0 77 13 111
2011 CO-02 28 41 10 11 9 0 1 69 20 301
2011 CO-03 26 42 14 10 7 0 0 68 18 204
2011 CO-04 40 40 10 0 10 0 0 80 10 10
2008 CO 23 42 12 14 9 0 0 65 23 626
2008 CO-01 32 39 10 15 3 0 0 71 18 115
2008 CO-02 21 45 10 13 10 0 1 67 23 288
2008 CO-03 20 41 14 15 10 0 0 61 25 207

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 46 25 13 7 6 2 0 73 14 512
2019 CO-01 49 22 15 5 7 3 0 72 12 101
2019 CO-02 43 26 14 7 6 3 0 72 14 244
2019 CO-03 49 27 10 6 7 0 0 76 14 139
2019 CO-04 58 17 17 0 8 0 0 75 8 12
2018 CO 46 27 12 7 6 1 1 74 13 468
2018 CO-02 45 28 11 6 8 1 1 75 14 208
2018 CO-03 48 22 15 10 5 1 0 70 15 143
2017 CO 43 31 12 6 6 2 0 76 12 473
2017 CO-01 58 21 13 2 6 0 0 79 8 95
2017 CO-02 38 33 11 8 7 3 0 73 16 220
2017 CO-03 43 33 15 5 2 1 0 77 7 139
2017 CO-04 30 40 0 10 20 0 0 70 30 10
2014 CO 40 32 13 6 7 2 0 73 13 545
2014 CO-01 41 30 12 10 3 3 0 74 13 92
2014 CO-02 36 32 15 5 9 3 0 70 14 265
2014 CO-03 44 34 12 4 6 0 0 77 11 170
2014 CO-04 45 18 0 9 18 9 0 70 30 11
2011 CO 39 32 12 9 6 2 0 73 15 631
2011 CO-01 43 35 9 10 2 1 0 79 12 110
2011 CO-02 37 33 13 8 7 2 0 71 15 300
2011 CO-03 41 30 11 8 8 2 0 73 16 204
2011 CO-04 70 0 20 10 0 0 0 70 10 10
2008 CO 33 34 12 10 8 3 0 69 18 625
2008 CO-01 48 23 10 10 5 3 0 73 16 115
2008 CO-02 30 36 12 9 9 3 0 68 19 287
2008 CO-03 29 38 14 11 6 3 0 69 17 207

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 40 32 11 8 8 1 0 72 16 510
2019 CO-01 42 26 14 8 8 2 0 69 16 100
2019 CO-02 38 33 10 8 9 1 0 72 17 242
2019 CO-03 44 32 11 6 6 0 0 76 13 140
2019 CO-04 25 42 8 17 8 0 0 67 25 12
2018 CO 42 29 10 10 6 1 1 73 17 468
2018 CO-02 40 28 13 10 8 0 0 69 18 208
2018 CO-03 45 31 11 8 3 0 1 77 12 143
2017 CO 42 31 10 11 6 1 0 73 16 473
2017 CO-01 50 31 8 5 5 0 0 81 11 95
2017 CO-02 39 30 10 13 7 2 0 69 20 220
2017 CO-03 43 30 12 11 3 0 0 73 14 139
2017 CO-04 30 40 10 0 20 0 0 70 20 10
2014 CO 35 35 12 9 8 0 0 71 17 545
2014 CO-01 35 37 14 9 4 1 0 73 13 92
2014 CO-02 33 33 14 11 9 0 0 67 19 265
2014 CO-03 39 36 9 9 7 0 0 75 16 170
2014 CO-04 36 36 0 0 27 0 0 73 27 11
2011 CO 34 36 11 10 8 0 0 71 18 631
2011 CO-01 41 36 8 12 3 1 0 77 15 111
2011 CO-02 32 34 13 11 9 0 0 66 21 299
2011 CO-03 33 40 9 8 8 0 0 74 17 204
2011 CO-04 50 30 0 10 10 0 0 80 20 10
2008 CO 32 34 12 11 10 1 0 66 21 624
2008 CO-01 42 30 11 7 9 1 0 73 16 115
2008 CO-02 31 34 12 11 12 0 0 65 23 287
2008 CO-03 30 35 13 13 8 1 0 66 21 206

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 80 10 4 1 3 1 2 92 4 514
2019 CO-01 82 5 8 1 2 0 2 89 3 101
2019 CO-02 80 7 4 2 3 1 2 90 6 244
2019 CO-03 77 16 2 1 2 0 1 95 3 141
2019 CO-04 83 17 0 0 0 0 0 100 0 12
2017 CO 78 12 4 2 2 0 2 92 4 472
2017 CO-01 83 9 2 1 1 0 3 96 2 95
2017 CO-02 77 11 3 2 3 1 2 91 5 219
2017 CO-03 73 17 6 2 1 0 1 91 4 139
2017 CO-04 90 10 0 0 0 0 0 100 0 10
2014 CO 73 14 4 2 3 0 3 91 5 545
2014 CO-01 71 12 3 4 4 2 3 87 9 92
2014 CO-02 70 17 5 2 2 0 4 91 4 265
2014 CO-03 78 11 4 2 4 0 2 91 5 170
2014 CO-04 91 0 9 0 0 0 0 91 0 11
2011 CO 74 14 4 2 4 1 2 90 6 632
2011 CO-01 77 13 5 0 4 0 1 91 4 110
2011 CO-02 72 15 4 2 5 1 1 89 7 301
2011 CO-03 75 11 4 4 3 1 2 89 7 204
2011 CO-04 90 10 0 0 0 0 0 100 0 10
2008 CO 76 10 3 4 3 0 4 90 7 625
2008 CO-01 80 8 2 3 3 1 4 93 6 115
2008 CO-02 74 11 4 3 3 1 5 90 6 288
2008 CO-03 78 8 2 5 3 0 4 90 8 206

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 50 22 8 5 10 3 2 75 16 511
2019 CO-01 52 19 8 5 10 4 2 76 16 101
2019 CO-02 53 22 5 3 11 4 2 79 15 242
2019 CO-03 46 24 11 7 9 1 1 71 17 140
2019 CO-04 33 17 8 25 8 8 0 55 36 12
2017 CO 47 27 7 6 5 5 3 80 13 470
2017 CO-01 56 29 2 3 3 4 2 91 7 93
2017 CO-02 45 26 8 7 6 5 3 77 14 220
2017 CO-03 46 27 8 8 5 4 3 78 14 138
2017 CO-04 0 50 10 0 10 10 20 71 14 10
2014 CO 45 24 9 5 7 5 5 77 14 545
2014 CO-01 51 20 11 3 5 4 5 78 10 92
2014 CO-02 44 25 8 5 8 6 4 77 14 265
2014 CO-03 47 24 8 7 6 2 5 76 15 170
2014 CO-04 18 36 0 0 18 18 9 75 25 11
2011 CO 42 28 11 8 5 4 3 75 13 631
2011 CO-01 54 25 6 4 5 4 3 85 9 111
2011 CO-02 40 26 15 7 5 4 4 71 13 300
2011 CO-03 39 31 9 12 4 3 1 74 17 203
2011 CO-04 40 60 0 0 0 0 0 100 0 10

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 57 20 9 4 8 2 0 79 12 514
2019 CO-01 54 21 10 4 8 3 0 78 12 101
2019 CO-02 58 21 8 3 8 2 0 81 11 244
2019 CO-03 57 21 9 7 6 1 0 78 14 141
2019 CO-04 58 0 25 0 17 0 0 58 17 12
2018 CO 54 23 11 4 6 1 0 78 11 470
2018 CO-02 52 26 10 3 9 1 0 78 12 210
2018 CO-03 58 15 14 7 6 1 0 73 13 142
2017 CO 54 23 9 5 7 2 0 79 12 471
2017 CO-01 63 20 6 3 4 2 0 86 8 93
2017 CO-02 49 24 12 5 8 2 0 74 14 220
2017 CO-03 58 22 8 5 6 1 0 81 11 139
2017 CO-04 30 50 0 0 20 0 0 80 20 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 48 27 10 7 8 0 0 75 15 512
2019 CO-01 53 23 6 9 8 1 0 77 17 101
2019 CO-02 44 31 11 6 8 0 0 75 14 243
2019 CO-03 51 26 9 6 9 0 0 77 14 140
2019 CO-04 58 17 8 8 8 0 0 75 17 12
2018 CO 44 27 12 7 9 1 0 72 16 471
2018 CO-02 44 26 11 7 11 0 0 70 18 210
2018 CO-03 48 26 12 8 6 0 0 74 14 142
2017 CO 49 27 9 6 8 1 0 76 15 471
2017 CO-01 59 23 4 6 6 1 0 83 13 93
2017 CO-02 44 27 9 8 11 1 0 72 19 220
2017 CO-03 50 27 13 4 6 0 0 77 10 139
2017 CO-04 30 40 10 0 20 0 0 70 20 10
2014 CO 41 33 10 8 7 0 0 75 15 545
2014 CO-01 46 35 7 8 5 0 0 80 13 92
2014 CO-02 37 34 12 9 7 1 0 71 16 265
2014 CO-03 44 33 10 8 6 0 0 76 14 170
2014 CO-04 45 27 0 0 27 0 0 73 27 11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 47 9 7 5 2 2 78 13 123
2019 CO-02 30 50 0 0 0 10 10 100 0 10
2019 CO-03 29 44 8 9 6 1 2 76 16 97
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 29 34 13 9 9 7 0 68 19 511
2019 CO-01 39 26 4 6 16 10 0 71 24 101
2019 CO-02 23 35 14 10 9 9 0 63 21 243
2019 CO-03 30 39 16 6 5 4 0 72 11 141
2019 CO-04 33 42 0 8 17 0 0 75 25 12
2018 CO 29 27 17 11 10 5 0 60 22 474
2018 CO-02 30 22 18 13 10 7 0 57 24 211
2018 CO-03 31 29 19 10 8 3 0 63 18 143
2017 CO 26 28 17 11 10 8 0 59 23 472
2017 CO-01 37 29 17 2 7 7 0 71 10 94
2017 CO-02 17 29 20 12 12 11 0 51 26 220
2017 CO-03 31 30 14 14 9 2 0 63 23 139
2017 CO-04 30 0 20 10 20 20 0 38 38 10
2014 CO 24 33 14 11 10 7 0 61 23 545
2014 CO-01 26 33 12 9 14 7 0 63 24 92
2014 CO-02 22 29 17 12 10 9 0 56 25 265
2014 CO-03 24 39 13 10 9 5 0 66 20 170
2014 CO-04 55 18 0 9 18 0 0 73 27 11
2011 CO 22 29 20 12 9 9 0 55 23 633
2011 CO-01 33 23 15 9 7 13 0 64 19 111
2011 CO-02 17 32 20 12 10 8 0 53 25 301
2011 CO-03 22 27 21 12 9 8 0 54 23 204
2011 CO-04 30 30 10 20 10 0 0 60 30 10

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 26 37 13 10 11 3 0 65 21 511
2019 CO-01 35 29 8 10 15 4 0 66 26 101
2019 CO-02 21 40 16 10 11 2 0 62 22 243
2019 CO-03 30 40 11 10 7 2 0 72 17 141
2019 CO-04 33 25 25 8 8 0 0 58 17 12
2018 CO 27 29 16 13 13 2 0 57 26 473
2018 CO-02 28 25 17 12 15 2 0 55 28 211
2018 CO-03 25 34 18 13 9 1 0 59 22 142
2017 CO 22 26 24 13 13 1 0 50 26 472
2017 CO-01 34 27 21 7 8 2 0 62 16 95
2017 CO-02 14 29 26 15 15 2 0 44 30 219
2017 CO-03 27 22 24 12 13 1 0 50 25 139
2017 CO-04 30 20 10 20 20 0 0 50 40 10
2014 CO 18 35 18 16 12 2 0 53 28 544
2014 CO-01 20 29 16 18 14 2 0 50 33 92
2014 CO-02 17 30 20 18 13 2 0 48 32 265
2014 CO-03 18 44 17 12 8 1 0 62 20 169
2014 CO-04 27 36 0 9 27 0 0 64 36 11
2011 CO 14 30 19 18 18 2 0 44 37 632
2011 CO-01 22 38 14 12 13 3 0 61 25 111
2011 CO-02 11 27 21 21 20 1 0 38 41 301
2011 CO-03 13 29 18 20 18 1 0 43 39 203
2011 CO-04 30 40 10 0 20 0 0 70 20 10
2008 CO 17 30 18 18 15 2 0 48 34 624
2008 CO-01 31 29 12 12 12 4 0 62 25 113
2008 CO-02 15 32 19 18 15 1 0 47 33 288
2008 CO-03 14 28 19 21 17 1 0 42 39 207

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 19 32 17 16 12 4 0 53 29 511
2019 CO-01 34 27 9 12 13 6 0 64 26 101
2019 CO-02 12 29 20 19 14 5 0 44 35 243
2019 CO-03 16 43 18 15 6 3 0 61 21 141
2019 CO-04 33 17 8 25 17 0 0 50 42 12
2018 CO 17 27 20 15 15 5 0 47 31 474
2018 CO-02 16 27 21 12 18 6 0 46 32 211
2018 CO-03 18 31 20 20 8 3 0 50 29 142
2017 CO 16 25 20 21 13 4 0 43 36 471
2017 CO-01 27 33 14 13 8 5 0 63 22 95
2017 CO-02 11 22 23 24 16 5 0 34 42 218
2017 CO-03 18 26 21 22 12 2 0 45 34 139
2017 CO-04 10 30 20 10 30 0 0 40 40 10
2014 CO 11 33 20 19 15 3 0 45 35 545
2014 CO-01 15 33 18 16 16 1 0 48 33 92
2014 CO-02 10 26 22 21 16 4 0 38 39 265
2014 CO-03 11 41 18 18 11 1 1 53 29 170
2014 CO-04 18 36 0 9 36 0 0 55 45 11
2011 CO 7 27 21 25 16 4 0 35 43 631
2011 CO-01 12 31 16 23 14 5 0 44 39 111
2011 CO-02 6 25 23 25 18 4 0 32 44 301
2011 CO-03 6 27 19 28 16 3 0 34 46 202
2011 CO-04 10 40 20 10 20 0 0 50 30 10
2008 CO 6 31 20 23 15 6 0 39 40 625
2008 CO-01 13 32 18 16 9 12 0 51 28 115
2008 CO-02 5 29 23 22 17 5 0 36 40 288
2008 CO-03 3 33 18 29 15 2 0 37 44 206

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 17 31 16 19 13 3 0 50 33 511
2019 CO-01 25 32 11 11 15 6 0 61 28 100
2019 CO-02 12 27 19 24 14 4 0 41 39 244
2019 CO-03 20 36 16 18 9 1 0 57 27 141
2019 CO-04 17 25 17 25 17 0 0 42 42 12
2018 CO 14 33 15 18 19 1 0 47 37 474
2018 CO-02 13 30 17 17 22 1 0 43 39 211
2018 CO-03 15 36 17 21 10 1 0 51 32 143
2017 CO 16 28 19 19 14 4 0 45 35 472
2017 CO-01 22 35 18 11 11 4 0 59 22 95
2017 CO-02 11 22 22 22 17 5 0 35 41 219
2017 CO-03 19 32 15 22 12 1 0 51 33 139
2017 CO-04 20 30 20 10 20 0 0 50 30 10
2014 CO 12 36 19 18 13 2 0 49 32 545
2014 CO-01 19 31 15 15 18 1 0 51 34 92
2014 CO-02 11 33 20 19 14 3 0 45 34 265
2014 CO-03 12 41 19 18 9 1 0 54 27 170
2014 CO-04 18 27 27 0 27 0 0 45 27 11
2011 CO 7 28 18 25 19 2 0 36 45 630
2011 CO-01 14 24 20 23 16 4 0 39 41 110
2011 CO-02 5 30 18 25 20 2 0 36 46 301
2011 CO-03 6 28 16 28 20 1 0 35 49 202
2011 CO-04 20 30 30 10 10 0 0 50 20 10
2008 CO 12 29 17 24 16 2 0 42 41 626
2008 CO-01 19 28 13 20 16 4 0 49 37 115
2008 CO-02 14 27 17 25 16 1 0 42 42 288
2008 CO-03 6 33 20 26 14 1 0 40 40 207

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 41 24 17 6 4 7 1 70 11 513
2019 CO-01 47 13 18 2 5 13 3 71 8 101
2019 CO-02 40 26 16 7 5 6 1 70 12 243
2019 CO-03 39 29 18 7 2 5 0 72 10 141
2019 CO-04 33 17 33 8 8 0 0 50 17 12
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 46 13 10 3 0 0 74 13 512
2019 CO-01 37 44 12 3 4 0 0 81 7 100
2019 CO-02 22 46 16 11 4 1 0 68 15 243
2019 CO-03 32 45 10 11 2 0 0 77 13 141
2019 CO-04 8 75 0 17 0 0 0 83 17 12
2018 CO 24 43 15 12 5 1 0 68 17 473
2018 CO-02 25 37 18 11 6 3 0 64 18 210
2018 CO-03 26 50 10 10 3 0 0 76 13 143
2017 CO 23 45 18 8 5 1 0 69 14 472
2017 CO-01 34 49 13 3 1 0 0 83 4 95
2017 CO-02 19 43 19 11 7 1 0 62 18 219
2017 CO-03 23 45 18 9 5 0 0 68 14 139
2017 CO-04 20 50 20 0 10 0 0 70 10 10
2014 CO 22 43 15 12 6 1 0 66 18 545
2014 CO-01 28 38 14 10 7 3 0 69 17 92
2014 CO-02 23 38 17 12 9 1 0 62 21 265
2014 CO-03 18 54 13 12 3 1 0 72 15 170
2014 CO-04 9 45 27 18 0 0 0 55 18 11
2011 CO 21 37 16 15 9 1 0 59 25 631
2011 CO-01 31 31 16 14 6 2 0 62 21 111
2011 CO-02 21 38 16 14 10 1 0 59 25 299
2011 CO-03 17 37 18 18 9 1 0 55 27 204
2011 CO-04 20 60 10 10 0 0 0 80 10 10

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 34 19 19 8 3 0 52 28 513
2019 CO-01 25 35 14 14 7 5 1 63 22 101
2019 CO-02 11 35 22 19 9 4 0 48 29 244
2019 CO-03 19 31 19 24 6 1 0 51 30 140
2019 CO-04 17 42 17 8 17 0 0 58 25 12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 29 36 12 12 8 2 1 67 20 513
2019 CO-01 37 28 13 10 8 3 2 68 19 101
2019 CO-02 25 35 14 13 9 2 1 63 23 243
2019 CO-03 32 40 10 13 4 1 0 73 17 141
2019 CO-04 17 50 8 8 8 8 0 73 18 12
2018 CO 27 35 14 12 8 4 1 65 21 474
2018 CO-02 21 35 13 15 10 5 1 60 26 210
2018 CO-03 38 34 13 9 6 1 0 72 15 143
2017 CO 30 36 11 12 6 4 1 70 19 472
2017 CO-01 37 36 6 11 4 5 1 78 16 95
2017 CO-02 25 34 14 15 7 5 1 62 23 220
2017 CO-03 35 40 9 9 5 1 0 76 15 138
2017 CO-04 20 50 20 10 0 0 0 70 10 10
2014 CO 30 37 13 11 6 3 1 69 18 545
2014 CO-01 26 35 22 10 4 2 1 63 15 92
2014 CO-02 30 32 13 14 7 3 1 65 21 265
2014 CO-03 32 44 8 8 5 3 0 78 14 170
2014 CO-04 27 27 27 0 9 9 0 60 10 11
2011 CO 28 34 14 10 6 6 1 67 18 630
2011 CO-01 34 31 11 12 5 5 3 70 18 110
2011 CO-02 26 33 14 10 7 7 1 65 19 299
2011 CO-03 26 37 15 10 6 4 1 67 17 204
2011 CO-04 30 50 0 10 10 0 0 80 20 10
2008 CO 27 32 16 13 7 5 1 62 22 624
2008 CO-01 31 30 14 10 7 7 2 67 18 115
2008 CO-02 25 33 16 12 8 5 1 62 21 287
2008 CO-03 27 30 14 17 7 3 1 60 25 206

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 34 30 20 7 7 2 0 65 14 512
2019 CO-01 45 22 18 6 7 2 0 68 13 100
2019 CO-02 27 32 21 9 8 3 0 61 17 243
2019 CO-03 36 33 20 7 4 0 0 69 11 141
2019 CO-04 42 42 8 0 8 0 0 83 8 12
2018 CO 28 35 21 7 7 2 0 64 14 472
2018 CO-02 24 34 24 6 9 4 0 60 15 210
2018 CO-03 38 31 18 9 3 1 0 70 12 142

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 19 16 15 18 14 3 42 39 514
2019 CO-01 29 18 8 10 21 11 4 55 36 101
2019 CO-02 10 17 18 14 18 20 2 35 42 244
2019 CO-03 18 23 20 18 14 5 2 44 35 141
2019 CO-04 8 33 8 17 25 8 0 45 45 12
2018 CO 11 17 18 16 21 14 3 34 45 473
2018 CO-02 10 11 17 20 24 16 2 26 53 211
2018 CO-03 15 22 18 13 18 11 3 42 37 142
2017 CO 15 14 20 16 21 12 2 34 43 473
2017 CO-01 21 14 19 13 17 16 1 42 35 95
2017 CO-02 11 11 21 19 26 11 2 26 51 220
2017 CO-03 18 19 19 13 18 10 4 42 36 139
2017 CO-04 10 20 30 10 30 0 0 30 40 10
2014 CO 9 15 18 18 22 14 3 29 49 544
2014 CO-01 11 17 14 16 23 17 1 35 48 92
2014 CO-02 8 13 18 21 24 14 2 24 54 264
2014 CO-03 10 18 20 16 19 12 5 33 43 170
2014 CO-04 18 27 9 0 36 9 0 50 40 11
2011 CO 9 13 21 15 20 19 3 28 44 633
2011 CO-01 16 11 17 13 14 27 3 38 37 111
2011 CO-02 6 13 25 15 21 18 3 24 45 301
2011 CO-03 10 14 19 16 22 15 3 30 47 204
2011 CO-04 20 0 40 10 20 0 10 22 33 10

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 25 36 14 12 10 3 0 63 23 512
2019 CO-01 40 31 10 8 9 3 0 72 17 101
2019 CO-02 16 36 18 16 10 5 0 55 27 244
2019 CO-03 27 44 13 8 9 0 0 71 16 140
2019 CO-04 36 18 18 9 18 0 0 55 27 11
2018 CO 23 31 16 15 11 3 0 56 27 474
2018 CO-02 19 34 18 15 13 2 0 54 28 211
2018 CO-03 26 32 19 12 9 2 0 59 21 143
2017 CO 26 35 16 13 9 2 0 62 22 473
2017 CO-01 38 32 12 9 6 3 0 72 16 95
2017 CO-02 20 35 15 14 13 3 0 57 27 220
2017 CO-03 24 37 17 14 5 1 1 63 20 139
2017 CO-04 40 40 20 0 0 0 0 80 0 10
2014 CO 18 35 18 17 10 2 0 54 28 545
2014 CO-01 25 33 18 16 5 2 0 59 22 92
2014 CO-02 13 32 20 18 15 2 0 46 34 265
2014 CO-03 21 39 14 18 5 2 0 62 24 170
2014 CO-04 36 27 18 9 9 0 0 64 18 11
2011 CO 22 32 17 16 12 1 0 54 28 631
2011 CO-01 30 31 15 14 8 3 0 62 22 111
2011 CO-02 18 30 18 18 16 1 0 48 34 300
2011 CO-03 22 36 17 14 10 0 0 58 24 203
2011 CO-04 40 20 20 10 10 0 0 60 20 10
2008 CO 20 38 15 15 9 2 0 60 25 626
2008 CO-01 24 41 9 16 8 3 0 67 24 115
2008 CO-02 20 37 17 15 9 1 0 58 25 288
2008 CO-03 20 38 17 13 8 1 1 60 22 207

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 23 28 12 18 16 2 1 53 34 513
2019 CO-01 36 26 12 11 15 1 0 62 26 101
2019 CO-02 14 28 11 24 18 3 2 45 44 244
2019 CO-03 26 33 16 11 12 0 1 60 24 140
2019 CO-04 42 17 25 0 17 0 0 58 17 12
2018 CO 19 28 15 13 21 2 2 49 36 475
2018 CO-02 17 27 19 9 25 3 0 46 34 211
2018 CO-03 21 29 11 16 20 0 3 52 37 143
2017 CO 19 28 16 16 19 1 1 48 35 472
2017 CO-01 30 36 13 11 8 3 0 67 20 95
2017 CO-02 13 25 17 18 24 2 1 39 44 220
2017 CO-03 22 30 14 14 17 0 3 53 32 138
2017 CO-04 20 10 30 20 20 0 0 30 40 10
2014 CO 14 26 14 18 23 3 2 42 43 545
2014 CO-01 18 23 14 18 22 4 0 43 42 92
2014 CO-02 11 22 17 15 29 3 2 36 46 265
2014 CO-03 16 34 10 20 16 1 3 52 37 170
2014 CO-04 27 9 9 36 18 0 0 36 55 11
2011 CO 11 26 14 19 28 1 1 38 47 630
2011 CO-01 14 38 11 14 23 0 0 51 38 111
2011 CO-02 9 24 15 19 30 1 1 34 51 298
2011 CO-03 13 22 15 19 27 1 1 36 48 204
2011 CO-04 20 40 10 10 20 0 0 60 30 10
2008 CO 17 29 15 18 19 1 2 47 37 625
2008 CO-01 30 27 10 17 15 2 0 58 32 115
2008 CO-02 15 30 16 18 19 1 1 46 38 288
2008 CO-03 12 29 18 18 19 0 3 43 39 206

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 53 21 13 4 4 2 4 78 9 514
2019 CO-01 60 21 11 2 2 1 3 85 4 101
2019 CO-02 51 19 13 5 5 2 5 76 11 244
2019 CO-03 52 24 13 4 4 1 2 79 8 141
2019 CO-04 42 17 25 8 8 0 0 58 17 12

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 57 11 10 4 5 2 10 78 11 513
2019 CO-01 65 11 9 3 2 1 9 85 5 101
2019 CO-02 48 13 12 4 7 4 12 73 13 244
2019 CO-03 68 8 8 4 6 0 7 82 10 140
2019 CO-04 67 8 0 8 8 0 8 82 18 12

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 52 22 13 6 3 2 2 77 9 512
2019 CO-01 50 17 18 10 3 1 1 69 13 101
2019 CO-02 45 23 15 6 4 4 3 73 11 242
2019 CO-03 64 22 9 3 1 0 2 88 4 141
2019 CO-04 58 33 0 0 8 0 0 92 8 12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 48 17 13 6 9 3 3 70 16 512
2019 CO-01 50 11 16 7 14 1 1 62 21 100
2019 CO-02 42 17 16 7 8 6 4 66 17 243
2019 CO-03 60 18 9 4 6 0 4 81 10 141
2019 CO-04 42 25 8 0 17 0 8 73 18 12

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 47 13 13 11 10 3 4 64 22 513
2019 CO-01 43 12 14 11 14 3 3 59 27 100
2019 CO-02 40 16 14 12 9 5 4 61 24 244
2019 CO-03 57 10 11 9 8 1 4 71 18 141
2019 CO-04 58 25 17 0 0 0 0 83 0 12

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 76 10 5 2 3 2 3 91 5 510
2019 CO-01 72 12 5 3 4 0 4 87 7 99
2019 CO-02 71 12 5 2 3 3 2 89 5 242
2019 CO-03 85 7 3 1 1 0 3 95 2 141
2019 CO-04 83 0 8 8 0 0 0 83 8 12

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 74 7 4 3 5 4 2 87 9 511
2019 CO-01 74 9 1 2 7 4 3 89 10 101
2019 CO-02 72 7 5 4 5 5 1 85 10 243
2019 CO-03 79 4 4 1 5 4 4 89 7 140
2019 CO-04 75 8 0 8 8 0 0 83 17 12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 83 3 1 1 1 2 9 97 2 512
2019 CO-01 80 4 1 1 1 3 10 97 2 101
2019 CO-02 78 4 2 1 1 3 11 96 2 242
2019 CO-03 91 1 0 0 1 0 6 98 2 141
2019 CO-04 92 0 0 0 0 0 8 100 0 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 22 44 14 10 7 3 0 68 17 513
2019 CO-01 26 41 12 11 8 3 0 68 19 101
2019 CO-02 17 41 18 11 8 5 0 61 19 244
2019 CO-03 29 51 7 9 4 1 0 81 12 140
2019 CO-04 25 33 25 17 0 0 0 58 17 12
2018 CO 22 33 19 13 8 3 1 58 22 474
2018 CO-02 19 34 21 10 11 4 0 56 22 211
2018 CO-03 27 35 17 13 6 1 1 63 19 142
2017 CO 17 37 22 11 10 4 0 55 22 470
2017 CO-01 19 42 21 6 4 7 0 66 11 95
2017 CO-02 13 31 25 14 13 3 0 46 29 218
2017 CO-03 20 41 19 9 9 2 0 62 19 138
2017 CO-04 30 20 30 10 10 0 0 50 20 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 36 35 13 7 6 2 0 72 14 507
2019 CO-01 40 35 13 3 6 2 0 77 9 99
2019 CO-02 32 35 13 10 8 3 0 68 18 240
2019 CO-03 39 37 12 6 4 1 0 77 11 140
2019 CO-04 42 33 8 17 0 0 0 75 17 12
2018 CO 36 38 13 6 4 2 0 75 11 470
2018 CO-02 36 35 15 6 6 2 0 72 13 208
2018 CO-03 37 40 13 7 2 0 1 78 9 142
2017 CO 30 40 16 7 5 3 0 72 12 473
2017 CO-01 43 42 8 1 3 2 0 87 4 95
2017 CO-02 26 38 20 8 7 2 0 65 15 220
2017 CO-03 29 40 15 9 4 4 0 72 13 139
2017 CO-04 30 30 10 20 10 0 0 60 30 10
2014 CO 35 37 15 7 3 2 0 74 10 545
2014 CO-01 46 37 10 2 4 1 0 84 7 92
2014 CO-02 32 32 20 8 5 3 0 66 14 265
2014 CO-03 33 46 12 7 1 1 0 80 8 170
2014 CO-04 73 18 0 9 0 0 0 91 9 11
2011 CO 27 34 18 10 7 4 0 64 17 632
2011 CO-01 37 40 8 6 6 3 0 79 13 111
2011 CO-02 27 32 20 10 8 4 0 61 18 301
2011 CO-03 22 34 21 11 5 5 0 60 18 203
2011 CO-04 40 30 0 20 10 0 0 70 30 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 46 32 12 5 2 3 0 80 7 510
2019 CO-01 53 30 8 3 4 1 1 85 7 101
2019 CO-02 45 29 13 8 3 3 0 76 10 240
2019 CO-03 43 40 13 2 1 1 0 83 4 141
2019 CO-04 42 33 8 0 0 17 0 90 0 12
2018 CO 43 35 11 5 3 3 0 80 8 472
2018 CO-02 44 30 12 7 4 3 0 76 11 211
2018 CO-03 45 38 9 3 2 3 1 86 5 143
2017 CO 34 36 14 5 5 4 0 74 11 470
2017 CO-01 41 40 11 2 2 3 1 84 5 95
2017 CO-02 32 33 16 7 7 5 0 68 15 218
2017 CO-03 33 39 16 5 4 4 0 74 9 138
2017 CO-04 40 40 20 0 0 0 0 80 0 10
2014 CO 40 32 15 4 4 5 0 76 9 544
2014 CO-01 49 31 9 3 4 3 0 83 8 92
2014 CO-02 37 26 18 5 6 8 0 69 12 265
2014 CO-03 38 41 12 4 2 3 0 81 6 169
2014 CO-04 73 27 0 0 0 0 0 100 0 11

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 51 31 9 4 5 1 0 82 9 513
2019 CO-01 56 23 10 4 6 1 0 80 10 101
2019 CO-02 51 30 8 5 5 1 0 82 10 243
2019 CO-03 48 37 8 4 4 0 0 84 8 141
2019 CO-04 67 17 8 8 0 0 0 83 8 12
2018 CO 45 33 11 6 4 0 0 79 10 471
2018 CO-02 44 34 10 6 6 0 0 78 12 210
2018 CO-03 47 31 13 7 3 0 0 78 10 143
2017 CO 40 39 8 7 5 1 0 80 12 473
2017 CO-01 58 27 6 4 3 1 0 86 7 95
2017 CO-02 36 39 9 7 8 1 0 76 16 220
2017 CO-03 35 47 8 7 3 0 0 82 10 139
2017 CO-04 30 50 10 10 0 0 0 80 10 10
2014 CO 41 38 11 7 4 0 0 79 10 545
2014 CO-01 44 40 9 5 2 0 0 84 8 92
2014 CO-02 38 35 12 9 5 1 0 74 13 265
2014 CO-03 42 41 9 5 3 0 0 82 8 170
2014 CO-04 64 27 0 0 9 0 0 91 9 11
2011 CO 32 37 17 9 5 0 0 69 14 629
2011 CO-01 46 34 10 6 4 0 0 80 10 111
2011 CO-02 30 35 19 10 5 1 0 66 15 299
2011 CO-03 26 41 18 7 6 0 0 68 14 202
2011 CO-04 50 20 10 10 10 0 0 70 20 10
2008 CO 33 36 15 10 5 1 0 70 15 625
2008 CO-01 46 28 14 10 3 0 0 74 12 115
2008 CO-02 32 39 13 9 6 1 0 72 15 288
2008 CO-03 29 38 17 12 4 1 0 67 16 206

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 40 30 15 8 6 1 0 70 14 512
2019 CO-01 50 19 14 8 9 1 0 69 17 101
2019 CO-02 33 34 17 8 7 1 0 68 15 242
2019 CO-03 43 31 14 8 3 1 0 75 11 141
2019 CO-04 50 25 8 8 8 0 0 75 17 12
2018 CO 34 31 19 8 7 0 0 65 15 471
2018 CO-02 33 27 20 9 10 0 0 60 20 211
2018 CO-03 32 38 20 5 5 0 0 70 10 142
2017 CO 31 32 19 9 9 0 0 63 18 470
2017 CO-01 44 30 16 6 4 0 0 73 11 94
2017 CO-02 27 32 19 10 12 0 0 59 22 218
2017 CO-03 30 35 19 9 7 0 0 65 17 139
2017 CO-04 30 20 30 10 10 0 0 50 20 10
2014 CO 24 39 17 11 8 1 0 64 19 545
2014 CO-01 29 37 10 11 12 1 0 67 23 92
2014 CO-02 22 37 19 13 9 0 0 60 22 265
2014 CO-03 24 43 18 8 6 1 0 68 14 170
2014 CO-04 36 45 0 0 18 0 0 82 18 11
2011 CO 20 34 23 14 9 1 0 55 22 633
2011 CO-01 36 30 19 9 6 0 0 66 15 111
2011 CO-02 17 33 24 16 9 1 0 50 25 301
2011 CO-03 16 37 23 14 9 0 0 54 23 204
2011 CO-04 30 40 10 10 10 0 0 70 20 10

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 38 37 10 9 6 1 0 75 15 513
2019 CO-01 49 28 6 9 8 1 0 77 17 101
2019 CO-02 33 38 13 9 7 1 0 71 15 243
2019 CO-03 38 43 6 9 4 0 0 81 13 141
2019 CO-04 42 33 8 8 8 0 0 75 17 12
2018 CO 32 34 16 11 6 0 0 66 17 469
2018 CO-02 31 31 16 13 8 1 0 63 21 208
2018 CO-03 31 40 18 7 4 0 0 71 11 141
2017 CO 29 36 16 12 8 0 0 65 19 471
2017 CO-01 42 34 16 5 3 0 0 76 8 95
2017 CO-02 23 38 15 14 10 0 0 61 24 220
2017 CO-03 30 34 16 12 7 0 0 64 20 137
2017 CO-04 30 30 10 20 10 0 0 60 30 10
2014 CO 24 39 17 12 8 1 0 63 19 544
2014 CO-01 30 37 10 12 10 1 0 68 22 92
2014 CO-02 19 39 19 13 8 1 0 59 22 264
2014 CO-03 26 41 19 9 5 1 0 67 14 170
2014 CO-04 36 36 0 9 18 0 0 73 27 11
2011 CO 22 36 17 16 9 0 0 58 25 633
2011 CO-01 36 35 11 14 5 0 0 71 18 111
2011 CO-02 19 35 19 17 10 1 0 54 27 301
2011 CO-03 19 38 17 17 9 0 0 57 26 204
2011 CO-04 30 40 10 10 10 0 0 70 20 10
2008 CO 25 38 16 14 7 0 0 63 21 626
2008 CO-01 34 41 10 10 6 0 0 75 16 115
2008 CO-02 27 38 14 15 7 0 0 65 21 288
2008 CO-03 20 35 22 15 8 0 0 55 23 207

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 34 23 19 13 8 3 0 58 22 513
2019 CO-01 45 15 16 10 11 3 0 62 22 100
2019 CO-02 28 23 20 18 7 3 0 54 26 244
2019 CO-03 36 26 21 8 6 3 0 64 15 141
2019 CO-04 25 42 8 8 17 0 0 67 25 12
2018 CO 32 22 22 11 10 2 0 55 22 472
2018 CO-02 30 21 20 14 12 2 0 53 27 210
2018 CO-03 33 23 25 7 9 2 0 58 17 142
2017 CO 24 26 22 13 11 3 0 52 25 472
2017 CO-01 33 21 24 11 7 4 0 56 19 95
2017 CO-02 21 25 20 14 16 3 0 48 31 220
2017 CO-03 23 30 24 13 8 1 1 54 21 138
2017 CO-04 30 10 20 10 20 10 0 44 33 10
2014 CO 26 24 20 15 12 4 1 52 28 544
2014 CO-01 31 26 14 15 11 2 0 58 27 91
2014 CO-02 21 23 22 15 14 3 1 46 31 265
2014 CO-03 31 23 18 15 8 5 1 56 24 170
2014 CO-04 36 18 27 0 18 0 0 55 18 11
2011 CO 24 24 18 15 12 6 1 52 29 632
2011 CO-01 37 21 14 13 11 5 1 61 25 111
2011 CO-02 22 23 20 16 13 5 1 48 31 300
2011 CO-03 19 28 18 14 11 8 1 52 28 204
2011 CO-04 50 20 10 10 0 10 0 78 11 10
2008 CO 23 26 19 16 10 5 1 52 28 626
2008 CO-01 28 25 20 16 7 4 0 55 24 115
2008 CO-02 22 26 18 17 11 6 0 51 30 288
2008 CO-03 22 27 19 16 11 3 1 51 28 207
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CO 29 38 33 513
2019 CO-01 26 32 43 101
2019 CO-02 28 41 31 243
2019 CO-03 32 38 30 141
2019 CO-04 33 42 25 12
2018 CO 29 38 33 474
2018 CO-02 26 42 32 211
2018 CO-03 33 36 31 142
2017 CO 30 33 37 473
2017 CO-01 28 35 37 95
2017 CO-02 27 39 34 220
2017 CO-03 34 26 40 139
2017 CO-04 40 30 30 10
2014 CO 28 39 33 545
2014 CO-01 28 45 27 92
2014 CO-02 26 40 34 265
2014 CO-03 31 36 33 170
2014 CO-04 45 18 36 11
2011 CO 32 38 30 633
2011 CO-01 26 42 32 111
2011 CO-02 34 39 27 301
2011 CO-03 33 34 33 204
2011 CO-04 0 40 60 10

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 CO 21 21 42 7 0 9 147
2019 CO-02 19 18 47 9 0 7 68
2019 CO-03 30 23 36 7 0 5 44
2018 CO 16 18 50 8 1 7 136
2018 CO-02 15 18 51 7 0 9 55
2018 CO-03 21 15 45 11 2 6 47
2017 CO 19 19 49 7 1 4 142
2017 CO-01 7 33 44 7 7 0 27
2017 CO-02 22 15 54 7 0 3 60
2017 CO-03 23 15 50 6 0 6 48
2014 CO 22 18 42 14 9999 4 155
2014 CO-01 12 27 38 19 9999 4 26
2014 CO-02 17 11 54 13 9999 4 70
2014 CO-03 30 21 32 13 9999 4 53
2011 CO 22 16 42 11 9999 9 202
2011 CO-01 10 17 45 21 9999 7 29
2011 CO-02 22 17 39 12 9999 11 102
2011 CO-03 28 16 43 6 9999 7 68
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 35 48 6 6 3 1 0 84 10 510
2019 CO-01 34 49 2 10 6 0 0 82 16 101
2019 CO-02 31 50 8 7 2 1 0 83 9 242
2019 CO-03 43 42 8 4 3 1 0 85 7 141
2019 CO-04 36 45 9 0 0 0 9 90 0 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 51 24 9 5 4 7 0 81 9 510
2019 CO-01 49 25 13 2 3 9 0 80 5 101
2019 CO-02 49 24 9 6 4 8 0 80 10 242
2019 CO-03 60 24 6 4 3 3 1 87 7 140
2019 CO-04 17 17 33 17 8 8 0 36 27 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 19 81 511
2019 CO-02 17 83 242
2019 CO-03 16 84 140
2018 CO 17 83 475
2018 CO-02 17 83 212
2018 CO-03 15 85 143

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 48 52 93
2019 CO-02 48 53 40
2018 CO 45 55 78
2018 CO-02 56 44 36
2018 CO-03 23 77 22

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 68 32 93
2019 CO-02 73 28 40
2018 CO 78 22 78
2018 CO-02 72 28 36

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 8 92 93
2019 CO-02 0 100 40

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 93
2019 CO-02 0 100 40
2018 CO 0 100 78
2018 CO-02 0 100 36
2018 CO-03 0 100 22

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 5 95 93
2019 CO-03 0 100 22
2018 CO 12 88 78

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 38 62 90
2019 CO-02 53 48 40
2019 CO-03 32 68 22
2018 CO 46 54 78
2018 CO-02 44 56 36
2018 CO-03 45 55 22

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 39 61 90
2019 CO-02 40 60 40
2018 CO 41 59 78
2018 CO-02 50 50 36
2018 CO-03 27 73 22

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 54 46 90
2019 CO-02 55 45 40
2018 CO 58 42 78
2018 CO-02 58 42 36
2018 CO-03 55 45 22

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 42 58 90
2019 CO-02 53 48 40
2018 CO 42 58 78
2018 CO-02 44 56 36
2018 CO-03 41 59 22

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 30 70 90
2019 CO-02 30 70 40
2019 CO-03 45 55 22
2018 CO 37 63 78
2018 CO-02 47 53 36
2018 CO-03 27 73 22

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 58 42 90
2019 CO-02 60 40 40
2018 CO 63 37 78
2018 CO-02 61 39 36
2018 CO-03 64 36 22

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 37 63 90
2019 CO-02 38 63 40
2018 CO 36 64 78
2018 CO-02 33 67 36
2018 CO-03 41 59 22

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 8 92 90
2018 CO 12 88 78
2018 CO-02 14 86 36

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 57 43 90
2019 CO-02 60 40 40
2018 CO 45 55 78
2018 CO-02 47 53 36
2018 CO-03 36 64 22

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 21 79 90
2019 CO-02 23 78 40
2018 CO 22 78 78
2018 CO-02 19 81 36
2018 CO-03 27 73 22

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 16 84 90
2019 CO-02 18 83 40
2018 CO 12 88 78
2018 CO-02 14 86 36

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 52 48 88
2019 CO-02 50 50 38
2018 CO 52 48 79
2018 CO-02 53 47 36
2018 CO-03 64 36 22

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 38 63 88
2019 CO-02 42 58 38
2019 CO-03 41 59 22
2018 CO 29 71 79
2018 CO-02 22 78 36
2018 CO-03 45 55 22

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 9 91 88
2019 CO-03 23 77 22
2018 CO 8 92 79

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 15 85 88
2019 CO-02 16 84 38
2018 CO 15 85 79
2018 CO-02 17 83 36

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 14 86 88
2019 CO-02 13 87 38
2018 CO 10 90 79

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 9 91 88
2018 CO 9 91 79
2018 CO-03 0 100 22

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 8 92 88
2018 CO 14 86 79
2018 CO-02 22 78 36

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 10 90 88
2019 CO-02 13 87 38
2018 CO 15 85 79
2018 CO-03 32 68 22

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 30 70 88
2019 CO-02 29 71 38
2018 CO 32 68 79
2018 CO-02 25 75 36
2018 CO-03 27 73 22

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 16 84 80
2018 CO 18 82 72
2018 CO-02 22 78 32

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 6 94 80

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 8 93 80

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 9 91 80

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 10 90 80
2018 CO 11 89 72
2018 CO-02 16 84 32

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 10 90 80
2018 CO 10 90 72

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 39 61 80
2018 CO 35 65 72
2018 CO-02 34 66 32
2018 CO-03 41 59 22

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 10 90 80
2018 CO 11 89 72

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 55 45 80
2018 CO 57 43 72
2018 CO-02 44 56 32
2018 CO-03 73 27 22

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 56 44 80
2018 CO 63 38 72
2018 CO-02 50 50 32
2018 CO-03 73 27 22

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 14 86 80
2018 CO 17 83 72
2018 CO-02 16 84 32
2018 CO-03 23 77 22

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 25 75 509
2019 CO-02 27 73 243
2019 CO-03 23 77 141

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 14 10 17 11 11 28 9 38 35 512
2019 CO-01 17 8 15 11 13 27 10 39 38 101
2019 CO-02 11 7 16 10 12 33 12 32 39 243
2019 CO-03 17 15 18 11 10 24 5 45 30 140
2019 CO-04 8 25 42 8 0 17 0 40 10 12
2018 CO 13 11 23 7 11 28 7 37 27 475
2018 CO-02 13 9 23 6 12 33 5 35 29 212
2018 CO-03 19 12 22 10 11 20 7 42 28 142
2017 CO 11 11 20 8 10 31 8 37 30 473
2017 CO-01 9 18 11 4 6 37 15 56 22 95
2017 CO-02 9 9 22 11 12 31 6 28 38 220
2017 CO-03 16 11 22 8 7 30 6 42 24 139
2017 CO-04 20 10 40 0 10 10 10 38 13 10
2014 CO 12 12 21 7 6 35 8 41 23 545
2014 CO-01 7 18 17 5 4 39 9 48 19 92
2014 CO-02 10 8 25 7 7 35 9 33 24 265
2014 CO-03 16 14 18 7 7 32 6 49 23 170
2014 CO-04 27 9 9 0 9 27 18 67 17 11

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 29 29 15 10 7 9 1 64 20 512
2019 CO-01 25 29 13 11 9 12 2 62 23 101
2019 CO-02 27 26 13 12 10 12 0 60 25 243
2019 CO-03 35 36 16 7 4 2 0 72 11 140
2019 CO-04 33 17 25 8 0 17 0 60 10 12
2018 CO 25 27 20 11 8 9 1 57 20 475
2018 CO-02 23 26 18 10 10 13 0 57 23 212
2018 CO-03 32 26 23 8 7 3 1 61 15 142
2017 CO 21 26 21 11 8 13 0 55 21 473
2017 CO-01 23 35 14 3 6 19 0 71 12 95
2017 CO-02 18 20 22 15 11 14 0 45 29 220
2017 CO-03 24 31 22 10 6 6 1 60 17 139
2017 CO-04 30 30 30 0 10 0 0 60 10 10
2014 CO 20 28 22 8 6 15 2 58 16 545
2014 CO-01 13 35 22 4 4 19 3 61 11 92
2014 CO-02 18 25 23 9 7 15 2 53 19 265
2014 CO-03 25 29 18 8 5 14 1 63 15 170
2014 CO-04 36 18 27 0 9 9 0 60 10 11
2011 CO 21 31 22 8 6 12 0 59 16 632
2011 CO-01 26 34 17 5 5 13 0 69 11 111
2011 CO-02 19 30 22 10 6 12 0 56 19 301
2011 CO-03 22 28 24 7 7 12 0 57 16 203
2011 CO-04 30 40 10 10 10 0 0 70 20 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 8 92 512
2019 CO-02 9 91 243
2019 CO-03 5 95 140
2018 CO 8 92 474
2018 CO-02 9 91 211
2018 CO-03 9 91 142

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 38 63 40
2019 CO-02 43 57 23
2018 CO 18 83 40
2018 CO-02 26 74 19

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 80 20 40

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 40
2019 CO-02 0 100 23

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 40
2019 CO-02 0 100 23
2018 CO 0 100 40
2018 CO-02 0 100 19

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 21 79 38
2018 CO 23 78 40

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 18 82 38
2019 CO-02 23 77 22
2018 CO 20 80 40
2018 CO-02 26 74 19

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 34 66 38
2019 CO-02 41 59 22
2018 CO 53 48 40
2018 CO-02 53 47 19

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 24 76 38
2019 CO-02 23 77 22
2018 CO 28 73 40
2018 CO-02 26 74 19

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 26 74 38
2019 CO-02 27 73 22
2018 CO 13 88 40

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 38
2019 CO-02 0 100 22
2018 CO 0 100 40
2018 CO-02 0 100 19

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 18 82 38

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 38
2019 CO-02 0 100 22
2018 CO 0 100 40
2018 CO-02 0 100 19

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 42 58 38
2019 CO-02 36 64 22
2018 CO 28 73 40
2018 CO-02 26 74 19

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 26 74 38
2019 CO-02 27 73 22
2018 CO 15 85 40

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 18 82 38

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 21 79 38
2018 CO 15 85 40
2018 CO-02 26 74 19

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 13 87 38

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 37 63 38
2019 CO-02 36 64 22
2018 CO 63 38 40
2018 CO-02 63 37 19

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 31
2018 CO 0 100 36
2018 CO-02 0 100 16

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 31

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 16 84 31

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 39 61 31
2018 CO 31 69 36
2018 CO-02 38 63 16

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 52 48 31
2018 CO 44 56 36
2018 CO-02 56 44 16

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 52 48 31
2018 CO 61 39 36

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 16 84 31

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 10 90 511
2019 CO-02 12 88 242
2019 CO-03 6 94 141

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 14 12 20 4 5 35 9 47 17 511
2019 CO-01 24 5 20 3 8 31 10 48 18 101
2019 CO-02 10 12 19 5 6 40 9 42 22 242
2019 CO-03 16 19 22 3 3 31 7 55 9 140
2019 CO-04 17 8 33 0 8 33 0 38 13 12
2018 CO 13 11 23 3 5 36 8 43 15 474
2018 CO-02 13 10 22 3 6 39 8 42 17 211
2018 CO-03 18 12 22 3 6 30 8 49 16 143
2017 CO 11 11 20 3 5 41 8 44 16 473
2017 CO-01 10 13 13 1 4 44 15 56 13 95
2017 CO-02 9 10 21 4 8 42 6 37 23 220
2017 CO-03 15 13 24 4 1 37 6 49 9 139
2017 CO-04 10 0 30 0 0 40 20 25 0 10
2014 CO 11 11 20 4 3 43 8 45 13 545
2014 CO-01 10 17 13 2 2 47 9 61 10 92
2014 CO-02 8 8 25 5 3 44 8 33 16 265
2014 CO-03 16 14 17 3 2 42 6 57 10 170
2014 CO-04 18 9 9 0 9 45 9 60 20 11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 33 29 14 5 5 13 1 72 11 513
2019 CO-01 32 28 15 4 7 12 3 70 13 101
2019 CO-02 31 28 14 7 5 14 0 69 15 243
2019 CO-03 38 33 17 1 2 7 1 78 4 141
2019 CO-04 25 25 8 0 8 33 0 75 13 12
2018 CO 29 24 23 4 5 12 2 62 11 474
2018 CO-02 27 26 19 5 7 15 2 63 14 211
2018 CO-03 38 22 24 1 6 7 2 66 8 143
2017 CO 24 28 20 5 4 17 1 64 11 471
2017 CO-01 28 30 14 0 4 22 2 76 6 95
2017 CO-02 23 23 22 7 6 19 1 56 16 220
2017 CO-03 24 37 20 5 1 11 1 69 7 137
2017 CO-04 30 10 30 0 0 20 10 57 0 10
2014 CO 22 26 21 4 3 22 2 63 10 545
2014 CO-01 25 27 12 3 2 28 2 75 8 92
2014 CO-02 18 24 23 5 4 23 3 57 11 265
2014 CO-03 26 28 20 5 2 18 1 66 9 170
2014 CO-04 36 18 27 0 9 9 0 60 10 11
2011 CO 27 29 19 4 3 17 0 68 9 628
2011 CO-01 33 33 15 3 4 12 0 76 7 111
2011 CO-02 24 27 20 6 3 19 1 63 12 298
2011 CO-03 27 31 19 2 2 19 0 71 5 202
2011 CO-04 50 10 30 10 0 0 0 60 10 10
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 29 30 17 11 12 1 1 60 23 513
2019 CO-01 26 25 19 14 17 0 0 50 31 101
2019 CO-02 30 26 16 12 15 1 1 56 28 243
2019 CO-03 30 39 16 8 5 1 1 71 13 141
2019 CO-04 33 33 25 0 0 8 0 73 0 12
2018 CO 22 30 23 11 12 0 2 54 23 472
2018 CO-02 25 27 20 12 14 0 3 53 26 211
2018 CO-03 22 33 27 10 6 0 2 56 17 142
2017 CO 27 23 19 13 17 0 1 51 30 472
2017 CO-01 19 29 13 11 26 1 1 49 38 95
2017 CO-02 28 24 18 14 15 0 1 52 29 220
2017 CO-03 30 19 22 14 14 0 1 49 28 138
2017 CO-04 30 20 40 0 10 0 0 50 10 10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 15 31 29 15 9 1 0 47 24 513
2019 CO-01 23 38 25 9 5 0 0 61 14 100
2019 CO-02 15 29 32 15 8 1 1 44 23 244
2019 CO-03 13 29 25 21 12 0 0 43 33 141
2019 CO-04 0 25 33 17 25 0 0 25 42 12
2018 CO 13 31 29 15 11 0 0 44 26 473
2018 CO-02 12 30 30 15 12 0 0 43 27 212
2018 CO-03 9 26 32 19 13 0 1 35 32 143
2017 CO 16 28 31 15 10 0 0 44 25 473
2017 CO-01 28 31 27 6 7 0 0 59 14 95
2017 CO-02 14 30 30 16 10 0 0 44 26 220
2017 CO-03 11 24 34 19 12 0 1 36 30 139
2017 CO-04 0 10 30 40 20 0 0 10 60 10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 25 34 23 10 8 1 1 59 18 511
2019 CO-01 40 33 14 6 5 1 1 74 11 100
2019 CO-02 23 36 25 9 6 1 1 59 15 243
2019 CO-03 20 28 26 14 13 0 0 48 26 140
2019 CO-04 17 42 0 25 17 0 0 58 42 12
2018 CO 19 33 25 12 10 0 1 53 22 473
2018 CO-02 19 32 27 11 10 0 0 51 21 212
2018 CO-03 10 34 24 17 13 0 2 45 30 143
2017 CO 22 30 25 13 8 0 1 53 22 470
2017 CO-01 41 32 18 4 4 0 1 73 9 95
2017 CO-02 19 29 27 14 10 0 0 49 24 220
2017 CO-03 14 31 27 19 9 0 1 45 28 137

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 27 25 16 11 1 1 48 27 508
2019 CO-01 32 31 18 11 8 0 0 63 19 100
2019 CO-02 19 27 27 15 10 2 2 47 25 241
2019 CO-03 14 24 26 21 15 0 0 38 36 139
2019 CO-04 8 25 17 33 17 0 0 33 50 12
2018 CO 17 27 25 16 14 0 1 44 30 474
2018 CO-02 15 31 23 17 14 0 0 46 31 212
2018 CO-03 10 22 28 20 18 0 1 33 38 143
2017 CO 19 22 24 20 13 1 1 42 34 473
2017 CO-01 38 26 17 7 11 1 0 65 18 95
2017 CO-02 17 20 26 21 13 2 1 38 35 220
2017 CO-03 10 24 24 28 12 0 1 35 41 139
2017 CO-04 0 20 20 10 50 0 0 20 60 10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 47 25 12 6 5 1 2 75 12 514
2019 CO-01 65 13 10 4 2 1 5 83 6 101
2019 CO-02 47 28 11 5 4 2 2 78 10 244
2019 CO-03 38 29 14 9 10 0 0 67 18 141
2019 CO-04 17 42 0 25 17 0 0 58 42 12
2018 CO 40 27 14 9 6 0 4 70 15 472
2018 CO-02 40 28 13 8 5 0 5 72 14 210
2018 CO-03 29 32 16 10 10 0 1 62 21 143
2017 CO 39 28 16 7 4 0 5 71 12 471
2017 CO-01 62 15 13 1 2 0 7 83 3 95
2017 CO-02 40 27 17 5 3 0 6 72 9 219
2017 CO-03 26 36 16 14 5 0 2 64 20 138
2017 CO-04 0 30 30 10 30 0 0 30 40 10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 32 30 19 11 8 1 0 62 18 511
2019 CO-01 42 27 19 8 4 0 1 69 12 101
2019 CO-02 31 29 22 10 7 1 0 61 17 241
2019 CO-03 29 34 14 13 10 0 0 63 23 141
2019 CO-04 8 25 8 42 17 0 0 33 58 12
2018 CO 25 30 23 11 10 0 0 56 21 471
2018 CO-02 26 31 22 10 10 0 0 57 21 210
2018 CO-03 19 34 24 11 12 0 1 53 23 143
2017 CO 26 33 20 13 8 0 0 59 21 468
2017 CO-01 41 29 16 6 8 0 0 70 14 94
2017 CO-02 24 33 19 16 9 0 0 56 24 218
2017 CO-03 21 35 24 13 7 0 0 56 20 137
2017 CO-04 0 40 20 20 20 0 0 40 40 10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 26 34 21 12 7 0 1 60 19 509
2019 CO-01 44 16 24 8 5 1 1 61 14 98
2019 CO-02 19 36 21 14 9 0 1 55 23 242
2019 CO-03 30 35 18 11 4 0 0 66 16 141
2019 CO-04 8 58 25 8 0 0 0 67 8 12
2018 CO 23 35 20 15 6 0 0 59 21 471
2018 CO-02 26 32 18 15 7 0 0 59 22 211
2018 CO-03 17 44 21 12 5 0 1 61 17 141
2017 CO 21 33 25 13 7 0 1 54 21 469
2017 CO-01 33 46 17 2 1 1 0 79 3 94
2017 CO-02 16 29 26 19 9 0 1 45 28 218
2017 CO-03 18 32 28 14 7 0 1 50 21 138
2017 CO-04 10 40 30 10 10 0 0 50 20 10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 24 33 21 13 7 1 0 58 21 513
2019 CO-01 37 38 13 8 3 1 0 76 11 100
2019 CO-02 20 31 24 15 8 1 1 52 23 244
2019 CO-03 22 33 24 13 9 0 0 55 21 141
2019 CO-04 25 33 8 25 8 0 0 58 33 12
2018 CO 21 28 26 17 7 0 0 50 24 472
2018 CO-02 24 27 26 17 6 0 0 51 23 210
2018 CO-03 15 32 28 17 8 0 0 47 25 143
2017 CO 18 31 23 17 10 0 1 50 27 468
2017 CO-01 35 39 14 6 5 0 0 74 12 93
2017 CO-02 12 27 27 19 13 0 1 40 33 218
2017 CO-03 16 32 25 21 5 0 1 48 26 138
2017 CO-04 0 20 30 20 30 0 0 20 50 10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 29 28 19 14 9 0 0 57 23 511
2019 CO-01 44 19 17 10 9 1 0 64 19 100
2019 CO-02 21 29 23 16 10 0 0 51 26 242
2019 CO-03 30 31 15 16 8 0 0 62 23 141
2019 CO-04 33 33 25 0 8 0 0 67 8 12
2018 CO 23 31 22 14 10 0 0 54 24 472
2018 CO-02 26 28 21 13 10 0 1 55 24 210
2018 CO-03 16 39 21 15 8 0 0 55 24 143
2017 CO 24 33 19 15 9 0 1 57 24 469
2017 CO-01 37 32 20 9 1 0 1 70 10 94
2017 CO-02 21 29 19 18 12 0 0 50 31 218
2017 CO-03 21 36 19 15 8 0 1 58 23 138
2017 CO-04 10 40 0 30 20 0 0 50 50 10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 44 25 13 9 8 1 0 70 18 510
2019 CO-01 47 20 11 10 11 0 0 67 21 98
2019 CO-02 40 28 13 9 9 1 0 68 18 243
2019 CO-03 45 26 15 9 5 0 1 71 14 141
2019 CO-04 58 17 0 17 8 0 0 75 25 12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 39 28 20 10 3 0 0 67 13 512
2019 CO-01 44 33 16 4 3 0 0 77 7 100
2019 CO-02 34 28 24 10 3 0 0 62 13 243
2019 CO-03 42 25 17 13 3 0 1 67 16 141
2019 CO-04 17 42 25 8 8 0 0 58 17 12
2018 CO 27 37 19 10 7 0 0 65 17 470
2018 CO-02 27 39 17 10 7 0 0 66 16 210
2018 CO-03 25 37 17 13 7 0 0 63 20 142
2017 CO 30 34 21 9 6 0 1 64 15 465
2017 CO-01 32 41 18 4 4 0 0 73 9 93
2017 CO-02 28 32 18 13 8 0 1 61 21 217
2017 CO-03 32 29 27 7 4 0 1 61 11 136
2017 CO-04 10 50 30 0 10 0 0 60 10 10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 53 23 11 7 5 0 1 77 12 509
2019 CO-01 63 18 9 4 5 0 1 82 9 100
2019 CO-02 48 26 12 6 6 0 2 76 12 241
2019 CO-03 57 23 9 9 3 0 0 79 12 141
2019 CO-04 55 18 18 0 9 0 0 73 9 11
2018 CO 50 24 13 7 6 0 1 75 12 467
2018 CO-02 52 22 12 5 7 0 1 76 12 209
2018 CO-03 48 26 16 6 4 0 0 73 11 141
2017 CO 57 21 13 5 3 0 1 79 8 471
2017 CO-01 66 19 9 3 2 0 1 86 5 95
2017 CO-02 52 23 13 5 5 0 2 76 10 219
2017 CO-03 57 20 16 6 1 0 0 77 7 138
2017 CO-04 60 20 10 0 10 0 0 80 10 10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 77 8 3 2 2 1 7 93 4 510
2019 CO-01 80 8 2 2 3 0 5 93 5 100
2019 CO-02 69 11 5 3 2 3 8 90 5 243
2019 CO-03 86 6 1 0 1 0 6 98 1 139
2019 CO-04 92 0 0 0 0 0 8 100 0 12
2018 CO 70 15 5 1 2 1 4 91 4 473
2018 CO-02 69 13 6 1 3 2 6 89 4 211
2018 CO-03 73 16 7 0 1 1 3 92 1 143

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 67 13 6 4 7 1 2 82 11 512
2019 CO-01 59 19 8 7 6 1 0 79 13 101
2019 CO-02 69 11 5 3 9 1 2 82 12 242
2019 CO-03 72 11 5 3 7 0 1 85 10 141
2019 CO-04 67 17 8 0 8 0 0 83 8 12
2018 CO 65 17 6 4 6 1 3 84 10 472
2018 CO-02 63 17 7 2 8 1 2 82 10 210
2018 CO-03 70 13 4 5 5 1 3 86 10 143
2017 CO 68 15 6 4 3 0 3 86 8 472
2017 CO-01 81 11 2 1 3 1 1 93 4 95
2017 CO-02 61 17 8 6 5 0 4 81 11 219
2017 CO-03 73 12 8 4 1 0 1 86 6 139
2017 CO-04 60 30 0 0 10 0 0 90 10 10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 51 29 12 4 3 0 1 80 7 506
2019 CO-01 54 25 9 7 4 1 0 80 11 100
2019 CO-02 50 26 13 5 3 0 2 78 9 239
2019 CO-03 49 34 12 1 3 0 1 84 4 140
2019 CO-04 58 17 17 8 0 0 0 75 8 12
2018 CO 51 28 13 4 3 1 0 80 6 470
2018 CO-02 50 29 11 5 4 0 0 80 9 210
2018 CO-03 48 30 18 2 1 1 0 79 4 142
2017 CO 51 30 10 4 3 0 2 82 8 469
2017 CO-01 58 29 7 1 3 0 1 88 4 95
2017 CO-02 43 32 10 7 4 0 3 78 12 217
2017 CO-03 57 25 12 1 2 0 1 84 4 138
2017 CO-04 70 20 10 0 0 0 0 90 0 10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 54 20 11 6 8 0 0 74 14 509
2019 CO-01 63 15 9 4 8 1 0 79 12 100
2019 CO-02 49 21 13 6 10 0 1 71 16 240
2019 CO-03 54 22 10 9 6 0 0 76 14 141
2019 CO-04 50 25 17 0 8 0 0 75 8 12
2018 CO 47 22 15 6 10 0 1 69 16 467
2018 CO-02 45 20 14 7 12 0 1 67 19 210
2018 CO-03 43 23 17 8 8 0 1 67 16 138
2017 CO 54 17 14 8 6 0 2 72 14 472
2017 CO-01 67 14 11 5 2 0 1 82 8 95
2017 CO-02 45 19 16 10 7 0 2 65 18 220
2017 CO-03 59 15 12 7 6 0 1 75 13 138
2017 CO-04 60 20 10 0 10 0 0 80 10 10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 54 16 5 1 1 0 22 91 3 508
2019 CO-01 72 3 0 0 0 1 24 100 0 101
2019 CO-02 56 9 3 0 0 0 32 95 1 241
2019 CO-03 38 36 12 5 3 0 6 78 8 138
2019 CO-04 58 17 8 0 0 0 17 90 0 12
2018 CO 48 16 5 1 1 0 29 90 3 468
2018 CO-02 47 12 0 1 0 0 39 98 2 210
2018 CO-03 39 31 14 4 3 0 9 77 7 140
2017 CO 54 14 5 2 0 0 24 90 3 470
2017 CO-01 64 5 2 0 0 0 29 97 0 95
2017 CO-02 52 9 3 0 0 0 34 94 1 217
2017 CO-03 50 26 10 6 1 0 8 82 7 139
2017 CO-04 40 50 10 0 0 0 0 90 0 10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 65 21 8 2 1 1 2 88 3 510
2019 CO-01 69 20 2 5 0 1 3 93 5 99
2019 CO-02 63 20 10 1 2 1 2 86 4 243
2019 CO-03 67 21 10 2 0 0 1 88 2 141
2019 CO-04 50 33 17 0 0 0 0 83 0 12
2018 CO 59 22 11 2 1 0 4 85 4 468
2018 CO-02 61 21 11 2 1 0 4 85 4 209
2018 CO-03 54 26 13 1 2 0 3 82 4 141
2017 CO 59 25 8 3 2 0 4 88 4 468
2017 CO-01 67 22 5 1 1 1 2 92 2 95
2017 CO-02 52 26 11 3 2 0 6 83 5 217
2017 CO-03 66 24 4 3 1 0 2 92 4 137
2017 CO-04 50 20 20 10 0 0 0 70 10 10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 80 11 4 1 2 0 2 93 3 512
2019 CO-01 76 12 5 1 3 1 2 91 4 101
2019 CO-02 79 10 4 2 2 0 2 91 4 242
2019 CO-03 85 11 2 0 0 0 1 98 0 141
2019 CO-04 83 0 8 8 0 0 0 83 8 12
2018 CO 77 13 3 1 3 0 3 93 4 472
2018 CO-02 74 12 3 2 4 0 3 90 7 211
2018 CO-03 81 13 4 1 1 0 1 95 1 142
2017 CO 76 15 3 1 2 0 2 93 4 469
2017 CO-01 77 15 1 0 5 0 2 93 5 95
2017 CO-02 74 15 3 2 2 0 4 92 5 218
2017 CO-03 79 14 5 1 1 0 1 93 1 137
2017 CO-04 80 20 0 0 0 0 0 100 0 10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 54 28 11 4 2 1 1 83 6 512
2019 CO-01 54 27 13 2 2 1 1 83 4 100
2019 CO-02 50 28 11 7 2 0 2 80 9 243
2019 CO-03 60 28 8 2 1 1 1 89 3 141
2019 CO-04 58 8 25 0 8 0 0 67 8 12
2018 CO 50 27 15 3 2 1 2 79 6 471
2018 CO-02 45 29 15 5 2 1 3 77 8 210
2018 CO-03 54 30 13 1 2 0 0 84 3 142
2017 CO 54 24 13 4 2 0 3 81 6 466
2017 CO-01 50 27 17 3 1 0 2 78 4 94
2017 CO-02 49 25 15 5 2 0 4 77 7 216
2017 CO-03 64 23 9 2 0 0 1 89 2 137
2017 CO-04 70 0 10 20 0 0 0 70 20 10

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 13 34 36 10 7 0 0 47 17 514
2019 CO-01 24 38 23 8 8 0 0 61 16 101
2019 CO-02 11 34 40 10 5 0 0 45 15 244
2019 CO-03 9 35 38 9 9 0 0 44 18 141
2019 CO-04 8 25 17 42 8 0 0 33 50 12
2018 CO 12 31 40 13 4 0 0 43 17 474
2018 CO-02 12 33 36 12 6 0 0 45 18 211
2018 CO-03 11 24 46 14 5 0 0 35 19 142
2017 CO 12 29 37 16 6 0 0 41 22 472
2017 CO-01 21 40 28 8 2 0 0 61 11 95
2017 CO-02 9 27 41 16 7 0 0 36 23 220
2017 CO-03 9 25 38 21 6 0 0 35 27 138
2017 CO-04 0 20 20 40 20 0 0 20 60 10

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 9 17 38 26 9 0 0 36 27 506
2019 CO-01 13 10 30 30 17 0 0 47 23 100
2019 CO-02 8 15 42 26 9 0 1 35 23 240
2019 CO-03 10 24 36 25 6 0 0 30 34 138
2019 CO-04 17 25 33 25 0 0 0 25 42 12
2018 CO 9 19 39 23 10 0 0 34 28 469
2018 CO-02 8 15 42 23 11 0 0 35 23 210
2018 CO-03 10 22 43 20 6 0 0 26 31 143
2017 CO 8 18 43 20 11 1 0 31 26 471
2017 CO-01 2 16 35 30 17 0 0 47 18 94
2017 CO-02 10 19 42 17 12 1 0 29 29 219
2017 CO-03 7 17 52 18 6 0 0 24 24 139
2017 CO-04 10 50 30 10 0 0 0 10 60 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 43 35 12 6 3 1 0 79 9 510
2019 CO-01 50 33 10 4 4 0 0 82 8 101
2019 CO-02 37 37 13 7 2 3 0 76 10 241
2019 CO-03 50 32 11 4 2 0 0 82 6 140
2019 CO-04 50 33 8 8 0 0 0 83 8 12
2018 CO 41 42 10 3 3 1 0 84 6 474
2018 CO-02 38 41 11 3 4 1 0 81 8 211
2018 CO-03 48 40 9 2 1 0 0 88 3 142
2017 CO 29 40 15 8 6 3 0 71 14 473
2017 CO-01 37 40 11 6 4 2 0 78 11 95
2017 CO-02 24 38 17 9 8 4 0 64 18 220
2017 CO-03 33 42 12 6 3 4 0 78 10 139
2017 CO-04 10 60 30 0 0 0 0 70 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 26 32 15 15 11 0 0 59 26 512
2019 CO-01 38 28 9 13 11 1 1 67 24 101
2019 CO-02 22 34 17 13 14 0 0 56 27 243
2019 CO-03 26 31 19 19 6 0 0 57 24 140
2019 CO-04 25 50 0 17 8 0 0 75 25 12
2018 CO 26 31 16 16 9 2 0 58 26 475
2018 CO-02 25 30 16 16 12 2 0 56 28 212
2018 CO-03 28 32 16 16 6 2 0 61 22 142
2017 CO 17 35 18 14 14 2 0 54 28 470
2017 CO-01 28 38 15 11 9 0 0 66 19 94
2017 CO-02 13 34 17 16 17 3 0 48 34 220
2017 CO-03 17 37 20 11 12 2 0 55 24 137
2017 CO-04 20 20 10 30 20 0 0 40 50 10
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 15 85 513
2019 CO-01 19 81 101
2019 CO-02 17 83 243
2019 CO-03 8 92 141
2019 CO-04 8 92 12
2017 CO 17 83 471
2017 CO-01 19 81 95
2017 CO-02 19 81 219
2017 CO-03 12 88 139
2014 CO 13 87 544
2014 CO-01 17 83 92
2014 CO-02 12 88 265
2014 CO-03 14 86 169
2014 CO-04 0 100 11

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 73 27 75
2019 CO-01 63 37 19
2019 CO-02 78 22 41
2017 CO 77 23 78
2017 CO-01 78 22 18
2017 CO-02 76 24 42
2017 CO-03 77 23 17
2014 CO 73 27 73
2014 CO-01 81 19 16
2014 CO-02 70 30 33
2014 CO-03 74 26 23

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 47 36 2 5 7 0 2 85 13 55
2019 CO-01 42 33 0 8 17 0 0 75 25 12
2019 CO-02 56 38 3 3 0 0 0 94 3 32
2017 CO 55 30 7 5 3 0 0 85 8 60
2017 CO-01 64 14 14 7 0 0 0 79 7 14
2017 CO-02 63 28 0 3 6 0 0 91 9 32
2017 CO-03 31 54 8 8 0 0 0 85 8 13
2014 CO 57 28 6 6 4 0 0 85 9 53
2014 CO-01 38 23 15 15 8 0 0 62 23 13
2014 CO-02 57 30 4 4 4 0 0 87 9 23
2014 CO-03 71 29 0 0 0 0 0 100 0 17
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 25 35 18 9 9 4 1 26 74 514
2019 CO-01 26 31 19 10 13 2 0 26 74 101
2019 CO-02 25 31 17 11 11 4 1 26 74 244
2019 CO-03 26 42 18 5 4 5 0 27 73 141
2019 CO-04 33 42 17 8 0 0 0 33 67 12
2018 CO 29 28 20 11 9 2 1 30 70 476
2018 CO-02 29 26 21 11 11 2 0 29 71 212
2018 CO-03 34 29 23 10 2 1 0 35 65 143
2017 CO 27 26 18 12 12 4 1 28 72 471
2017 CO-01 23 22 19 15 18 2 1 24 76 95
2017 CO-02 26 29 15 13 11 5 1 28 72 220
2017 CO-03 31 25 20 9 10 4 1 33 67 138
2017 CO-04 20 40 30 10 0 0 0 20 80 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 50 50 362
2019 CO-02 51 49 170
2019 CO-03 42 58 98

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 41 59 355
2019 CO-02 40 60 168
2019 CO-03 47 53 97
2018 CO 37 63 321
2018 CO-02 37 63 145
2018 CO-03 37 63 89

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 14 22 17 17 21 1 8 39 42 349
2019 CO-02 15 19 17 17 25 1 7 37 45 167
2019 CO-03 15 26 19 18 16 0 7 44 36 96
2018 CO 13 21 16 15 24 3 8 38 44 324
2018 CO-02 11 16 14 16 30 3 10 31 53 146
2018 CO-03 11 24 21 20 15 4 5 39 39 92
2017 CO 8 19 14 21 23 3 11 31 52 321
2017 CO-01 11 26 16 20 17 3 7 41 41 70
2017 CO-02 5 20 15 21 23 3 13 30 52 149
2017 CO-03 11 15 11 24 25 4 10 30 57 89

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 5 13 17 19 36 1 8 20 61 349
2019 CO-02 4 11 19 19 39 2 7 16 63 166
2019 CO-03 6 19 19 20 28 0 9 27 52 97
2018 CO 4 10 12 21 44 2 7 16 71 324
2018 CO-02 3 10 12 16 50 1 7 15 71 145
2018 CO-03 3 11 14 28 34 1 9 16 69 92
2017 CO 2 7 11 18 51 3 7 11 77 320
2017 CO-01 1 4 11 21 48 4 9 7 80 70
2017 CO-02 3 9 15 12 51 3 8 13 70 148
2017 CO-03 3 8 6 27 49 3 3 12 82 89

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 45 15 12 11 9 1 7 65 22 496
2019 CO-01 42 10 16 7 11 3 10 60 21 98
2019 CO-02 38 18 10 14 11 1 6 61 27 239
2019 CO-03 57 13 12 9 4 0 5 73 15 138
2019 CO-04 42 17 17 8 8 0 8 64 18 12
2018 CO 41 17 16 8 10 1 7 63 20 472
2018 CO-02 40 15 14 10 11 0 8 60 24 210
2018 CO-03 48 20 15 6 6 1 5 71 13 143
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