2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	40	3	6	4	87	10	795
2019	Non-visible minority	44	42	4	8	2	86	10	2951
2017	Visible minority	39	46	4	7	3	86	10	654
2017	Non-visible minority	40	44	4	9	3	84	12	2883
2014	Visible minority	38	42	8	8	3	81	11	561
2014	Non-visible minority	36	45	6	10	3	81	13	2947
2011	Visible minority	40	46	5	6	2	87	8	601
2011	Non-visible minority	41	43	5	8	3	84	11	3286
2008	Visible minority	38	47	5	7	2	86	10	466
2008	Non-visible minority	43	42	5	8	2	85	10	3048

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	70	17	4	5	3	1	88	9	793
2019	Non-visible minority	62	22	6	6	3	1	85	9	2950
2017	Visible minority	66	22	4	5	2	0	88	8	653
2017	Non-visible minority	60	22	6	8	3	1	83	11	2878
2014	Visible minority	64	21	6	5	3	1	87	8	562
2014	Non-visible minority	54	25	8	8	4	1	80	12	2948
2011	Visible minority	69	18	3	6	3	0	88	9	601
2011	Non-visible minority	58	21	6	10	4	1	79	15	3283
2008	Visible minority	66	19	5	7	3	0	85	10	465
2008	Non-visible minority	56	21	7	10	4	1	79	15	3050

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	34	7	7	5	81	13	795
2019	Non-visible minority	47	32	7	9	4	80	14	2945
2017	Visible minority	46	33	9	6	7	79	12	655
2017	Non-visible minority	46	33	6	9	5	79	14	2880
2014	Visible minority	47	33	8	8	5	80	12	562
2014	Non-visible minority	47	34	6	8	4	81	12	2941
2011	Visible minority	46	36	8	6	3	82	10	598
2011	Non-visible minority	47	36	7	7	3	83	10	3267

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	38	12	12	7	1	69	19	791
2019	Non-visible minority	33	41	11	11	4	1	74	15	2930
2018	Visible minority	30	41	11	12	6	1	71	18	678
2018	Non-visible minority	31	45	10	9	4	0	76	13	2719
2017	Visible minority	31	39	12	12	6	0	70	17	655
2017	Non-visible minority	34	39	11	10	5	0	73	16	2881
2014	Visible minority	31	38	13	12	5	0	70	17	562
2014	Non-visible minority	34	39	11	10	5	1	74	15	2946
2011	Visible minority	31	43	10	10	4	1	75	15	599
2011	Non-visible minority	32	41	13	8	4	1	74	12	3284
2008	Visible minority	27	43	12	10	6	1	71	16	465
2008	Non-visible minority	31	43	13	9	3	1	75	13	3045

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	34	9	6	4	0	1	80	10	790
2019	Non-visible minority	54	32	7	4	1	0	0	87	6	2935
2017	Visible minority	43	39	9	6	3	0	0	82	9	649
2017	Non-visible minority	53	33	7	4	2	1	0	87	6	2873
2014	Visible minority	42	40	10	5	3	1	1	83	8	561
2014	Non-visible minority	51	34	8	4	2	0	0	86	6	2943

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	29	9	6	5	0	1	80	11	789
2019	Non-visible minority	49	32	8	7	4	1	0	81	10	2942
2018	Visible minority	49	30	8	7	5	0	1	80	12	680
2018	Non-visible minority	48	30	9	8	4	0	0	79	12	2710
2017	Visible minority	47	30	10	7	6	0	0	77	13	652
2017	Non-visible minority	48	31	9	7	5	0	0	79	11	2879
2014	Visible minority	40	38	10	7	4	0	0	78	11	561
2014	Non-visible minority	44	32	10	8	5	0	0	77	13	2946
2011	Visible minority	44	36	11	5	3	0	0	80	9	602
2011	Non-visible minority	45	35	9	6	3	0	1	81	10	3284

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	35	15	7	6	72	13	795
2019	Non-visible minority	38	38	12	8	4	76	12	2949
2018	Visible minority	34	40	13	7	5	74	13	678
2018	Non-visible minority	33	41	13	8	5	74	13	2707
2017	Visible minority	27	45	13	8	6	72	15	652
2017	Non-visible minority	33	43	12	8	4	76	12	2881
2014	Visible minority	27	45	12	10	6	72	15	561
2014	Non-visible minority	29	44	13	9	5	73	14	2947
2011	Visible minority	31	44	14	6	5	74	12	603
2011	Non-visible minority	32	40	14	8	5	72	14	3279
2008	Visible minority	32	41	13	9	4	73	14	462
2008	Non-visible minority	31	43	12	9	5	74	14	3037

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	33	13	11	8	1	0	68	19	797
2019	Non-visible minority	33	37	15	9	6	0	0	71	15	2941
2018	Visible minority	31	33	15	10	9	1	1	65	19	675
2018	Non-visible minority	32	33	16	11	8	0	0	66	18	2715
2017	Visible minority	26	41	12	10	11	1	1	67	21	653
2017	Non-visible minority	29	36	16	12	7	0	0	65	19	2877
2014	Visible minority	22	32	17	17	11	1	0	55	28	559
2014	Non-visible minority	24	37	17	13	8	0	0	62	21	2945
2011	Visible minority	22	38	18	12	9	1	0	60	22	601
2011	Non-visible minority	23	39	17	13	8	0	0	62	21	3283

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	38	10	10	6	74	16	795
2019	Non-visible minority	35	39	12	9	4	75	13	2934
2018	Visible minority	38	38	12	8	5	76	13	680
2018	Non-visible minority	33	40	13	10	4	73	14	2719
2017	Visible minority	34	40	12	8	6	74	14	651
2017	Non-visible minority	32	41	13	10	4	73	14	2879

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	33	10	5	3	0	82	8	792
2019	Non-visible minority	47	36	9	4	2	0	84	7	2933
2018	Visible minority	50	37	8	3	2	0	87	5	680
2018	Non-visible minority	45	41	9	4	2	0	86	6	2717
2017	Visible minority	42	40	9	5	4	0	82	9	653
2017	Non-visible minority	42	39	10	6	2	0	82	8	2871
2014	Visible minority	38	43	10	5	1	1	83	7	561
2014	Non-visible minority	38	42	11	5	3	1	80	9	2948
2011	Visible minority	44	40	9	5	1	1	84	7	603
2011	Non-visible minority	36	43	12	6	3	1	79	9	3281
2008	Visible minority	42	39	10	4	2	2	83	7	464
2008	Non-visible minority	39	39	11	6	4	0	79	9	3049

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	32	14	9	9	69	18	794
2019	Non-visible minority	37	36	13	9	5	73	14	2939
2018	Visible minority	37	34	13	7	9	71	16	680
2018	Non-visible minority	33	37	13	10	7	71	17	2708
2017	Visible minority	28	40	12	9	10	68	19	654
2017	Non-visible minority	32	36	14	10	7	68	18	2877

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	31	11	4	3	82	7	790
2019	Non-visible minority	49	34	11	4	2	84	6	2923
2018	Visible minority	46	34	12	4	4	80	8	675
2018	Non-visible minority	46	36	11	4	2	82	7	2695
2017	Visible minority	45	37	12	3	3	82	5	650
2017	Non-visible minority	48	35	11	4	2	84	6	2874
2014	Visible minority	55	33	9	2	2	88	4	560
2014	Non-visible minority	54	32	9	3	2	86	5	2944
2011	Visible minority	54	33	9	3	1	87	4	601
2011	Non-visible minority	53	35	8	3	1	87	4	3288

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	33	12	10	10	1	1	68	20	792
2019	Non-visible minority	33	38	14	8	6	0	0	72	14	2926
2018	Visible minority	31	35	14	10	9	0	1	67	20	677
2018	Non-visible minority	31	39	13	10	6	0	0	71	16	2704
2017	Visible minority	29	36	15	11	8	1	1	66	19	652
2017	Non-visible minority	32	38	13	11	6	0	0	70	16	2869
2014	Visible minority	22	38	17	13	8	1	1	62	21	561
2014	Non-visible minority	24	42	13	13	8	0	0	66	20	2948
2011	Visible minority	28	40	16	11	5	1	1	68	16	603
2011	Non-visible minority	30	39	14	10	6	0	0	70	16	3283

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	30	16	8	10	0	65	19	793
2019	Non-visible minority	37	35	13	9	5	0	72	15	2945
2018	Visible minority	36	29	16	9	10	0	65	19	675
2018	Non-visible minority	35	34	15	10	7	0	69	16	2699
2017	Visible minority	31	34	14	12	9	0	65	21	651
2017	Non-visible minority	34	35	15	9	7	0	69	16	2871
2014	Visible minority	28	32	18	12	8	1	61	20	561
2014	Non-visible minority	28	36	15	13	8	0	65	21	2946

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	35	14	7	6	0	1	73	12	783
2019	Non-visible minority	37	40	12	8	3	0	1	77	11	2902
2018	Visible minority	37	32	14	8	8	1	1	70	16	678
2018	Non-visible minority	33	37	15	10	5	0	1	70	15	2706
2017	Visible minority	33	37	15	8	6	0	0	70	14	653
2017	Non-visible minority	35	37	14	8	5	0	1	73	13	2873
2014	Visible minority	28	37	17	11	5	1	1	66	17	561
2014	Non-visible minority	29	40	15	10	5	0	0	70	15	2945
2011	Visible minority	36	39	15	6	3	1	0	76	9	602
2011	Non-visible minority	35	42	13	6	3	1	1	77	9	3280

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	35	12	4	4	0	79	9	796
2019	Non-visible minority	43	38	11	5	2	0	81	7	2946
2018	Visible minority	41	35	14	6	3	0	77	9	682
2018	Non-visible minority	39	38	13	7	3	0	77	10	2716
2017	Visible minority	38	40	13	6	4	0	78	10	653
2017	Non-visible minority	40	39	11	7	3	0	79	10	2874
2014	Visible minority	36	41	11	8	3	1	78	11	562
2014	Non-visible minority	37	41	12	6	4	0	78	10	2947
2011	Visible minority	38	42	10	6	2	0	81	9	602
2011	Non-visible minority	38	43	10	6	3	0	81	9	3285
2008	Visible minority	38	42	9	7	3	0	80	11	465
2008	Non-visible minority	39	43	9	6	3	0	82	9	3048

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	36	17	5	2	0	77	6	792
2019	Non-visible minority	40	33	16	7	4	0	73	11	2936
2018	Visible minority	43	33	16	5	3	0	76	8	680
2018	Non-visible minority	37	31	17	9	5	0	69	14	2721
2017	Visible minority	43	35	15	4	2	0	78	6	654
2017	Non-visible minority	38	35	16	8	3	1	73	11	2882
2014	Visible minority	37	40	17	3	2	0	77	5	560
2014	Non-visible minority	37	36	17	7	3	0	73	10	2948
2011	Visible minority	36	40	16	5	3	0	76	8	603
2011	Non-visible minority	36	37	17	6	4	1	73	10	3278
2008	Visible minority	25	43	21	6	4	0	69	10	466
2008	Non-visible minority	28	38	20	9	5	0	66	14	3051

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	21	33	22	10	1	2	33	33	793
2019	Non-visible minority	9	23	36	20	10	1	1	31	32	2941
2018	Visible minority	11	21	35	22	9	0	2	31	33	679
2018	Non-visible minority	9	23	37	20	8	1	1	29	33	2714
2017	Visible minority	11	19	34	20	11	2	3	33	31	648
2017	Non-visible minority	9	22	36	19	10	1	3	30	33	2871
2014	Visible minority	9	22	37	20	7	2	4	28	33	560
2014	Non-visible minority	8	26	38	18	7	1	2	26	35	2945
2011	Visible minority	11	24	30	23	7	1	4	32	37	602
2011	Non-visible minority	10	26	35	19	7	1	2	27	37	3279
2008	Visible minority	10	24	36	20	6	1	3	27	36	463
2008	Non-visible minority	10	29	34	18	7	1	2	25	40	3048

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	13	24	28	21	3	2	51	23	794
2019	Non-visible minority	7	16	25	29	20	2	2	51	23	2935
2018	Visible minority	8	12	23	32	19	4	2	55	21	676
2018	Non-visible minority	8	16	28	29	17	2	2	47	24	2706
2017	Visible minority	9	12	21	28	19	5	6	52	24	645
2017	Non-visible minority	7	15	26	26	19	3	4	49	24	2868
2014	Visible minority	6	17	26	26	16	3	6	46	25	560
2014	Non-visible minority	6	16	27	29	16	3	3	48	23	2940
2011	Visible minority	8	14	27	25	16	3	7	45	25	602
2011	Non-visible minority	7	15	28	28	15	3	3	46	24	3275
2008	Visible minority	7	16	29	25	13	4	6	42	26	461
2008	Non-visible minority	9	21	28	25	13	2	2	40	31	3043

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	18	30	22	11	3	4	35	33	792
2019	Non-visible minority	14	21	32	19	10	2	2	30	37	2938
2018	Visible minority	15	18	29	20	12	2	4	34	36	678
2018	Non-visible minority	15	22	32	18	9	2	2	28	39	2713
2017	Visible minority	15	16	29	17	14	3	5	34	34	648
2017	Non-visible minority	16	24	28	17	9	2	4	27	43	2869
2014	Visible minority	16	20	28	18	9	4	6	29	40	561
2014	Non-visible minority	21	26	27	14	8	2	2	22	49	2938
2011	Visible minority	17	20	26	19	9	4	6	31	40	600
2011	Non-visible minority	19	25	27	15	9	2	3	26	45	3280
2008	Visible minority	15	23	31	16	7	4	4	25	41	461
2008	Non-visible minority	18	26	30	15	8	1	2	24	45	3045

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	12	28	29	20	1	3	51	20	788
2019	Non-visible minority	7	16	32	28	14	1	1	43	24	2934
2018	Visible minority	9	14	25	32	17	1	2	50	24	677
2018	Non-visible minority	9	17	34	25	13	1	1	39	27	2700
2017	Visible minority	10	10	28	25	20	2	4	49	21	646
2017	Non-visible minority	8	16	31	27	15	1	2	43	25	2863
2014	Visible minority	8	15	29	29	13	3	4	45	25	559
2014	Non-visible minority	7	18	36	25	11	1	1	37	26	2937
2011	Visible minority	8	13	28	28	15	2	6	47	23	598
2011	Non-visible minority	8	17	35	27	12	1	2	39	25	3274
2008	Visible minority	7	14	34	29	11	2	3	42	23	459
2008	Non-visible minority	9	21	33	25	10	1	2	35	30	3043

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	12	17	28	20	18	2	3	40	30	792
2019	Non-visible minority	13	19	28	22	15	2	2	38	33	2940
2018	Visible minority	13	17	26	25	14	2	4	41	32	682
2018	Non-visible minority	15	22	29	18	11	1	2	31	39	2713
2017	Visible minority	14	16	28	19	17	2	5	39	31	647
2017	Non-visible minority	14	22	27	18	14	1	4	34	38	2871
2014	Visible minority	13	19	29	20	13	2	5	35	34	560
2014	Non-visible minority	15	24	31	16	10	1	3	27	41	2938
2011	Visible minority	11	21	27	21	12	1	6	36	35	599
2011	Non-visible minority	15	24	31	18	9	1	3	28	40	3279
2008	Visible minority	12	22	27	21	12	1	4	35	36	462
2008	Non-visible minority	14	24	30	18	10	1	3	29	40	3038

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	15	23	25	19	4	4	48	27	790
2019	Non-visible minority	10	17	26	24	18	2	2	44	28	2935
2018	Visible minority	11	15	25	25	17	5	3	46	28	676
2018	Non-visible minority	11	19	25	23	16	3	3	41	32	2705
2017	Visible minority	10	11	22	22	21	5	8	50	24	651
2017	Non-visible minority	11	16	24	23	18	3	4	44	29	2869
2014	Visible minority	4	10	24	27	19	5	11	55	17	557
2014	Non-visible minority	6	13	24	31	20	2	4	54	20	2940
2011	Visible minority	5	10	25	25	18	6	10	52	19	596
2011	Non-visible minority	6	14	26	27	19	2	6	50	21	3272
2008	Visible minority	8	15	24	26	16	5	6	46	26	462
2008	Non-visible minority	11	19	25	24	14	2	4	41	33	3045

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	17	30	23	14	3	4	39	28	792
2019	Non-visible minority	11	21	34	20	11	2	1	32	32	2937
2018	Visible minority	11	16	30	21	13	4	4	37	30	680
2018	Non-visible minority	13	22	33	20	9	1	1	30	36	2712
2017	Visible minority	13	13	29	21	15	5	5	40	29	649
2017	Non-visible minority	13	20	34	17	11	3	3	29	35	2870
2014	Visible minority	11	19	29	18	12	6	6	33	34	561
2014	Non-visible minority	16	23	32	15	9	2	2	25	41	2940

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	12	30	27	18	2	4	48	20	794
2019	Non-visible minority	6	16	32	28	15	1	1	44	23	2942

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	16	5	4	3	0	1	88	7	793
2019	Non-visible minority	67	18	6	5	3	0	1	86	8	2946
2017	Visible minority	68	18	6	4	2	0	1	87	7	654
2017	Non-visible minority	66	19	5	5	2	0	1	87	8	2880
2014	Visible minority	69	19	5	5	1	1	1	89	6	562
2014	Non-visible minority	64	20	7	4	3	0	2	86	7	2944
2011	Visible minority	68	19	4	4	3	0	1	89	7	602
2011	Non-visible minority	62	20	6	7	4	0	2	83	11	3281
2008	Visible minority	62	21	5	5	2	0	4	87	8	464
2008	Non-visible minority	57	19	7	7	6	0	4	80	13	3048

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	28	15	7	9	6	5	65	18	794
2019	Non-visible minority	32	31	15	8	6	5	4	69	15	2950
2018	Visible minority	26	30	19	8	8	6	4	61	17	673
2018	Non-visible minority	26	31	17	9	6	7	3	64	17	2706
2017	Visible minority	29	28	12	10	7	8	6	66	20	655
2017	Non-visible minority	30	32	14	9	6	5	5	68	16	2879
2014	Visible minority	28	33	14	6	7	7	4	69	14	560
2014	Non-visible minority	30	31	16	8	6	5	4	68	15	2943

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	25	8	10	9	1	0	73	19	794
2019	Non-visible minority	50	29	8	7	5	1	0	80	12	2941
2018	Visible minority	41	32	9	9	8	1	0	74	17	672
2018	Non-visible minority	46	31	9	9	5	1	0	77	14	2703
2017	Visible minority	45	28	9	9	7	1	0	74	17	652
2017	Non-visible minority	48	30	8	8	5	1	0	79	13	2877
2014	Visible minority	42	30	10	8	8	1	1	74	16	562
2014	Non-visible minority	45	31	8	9	5	1	0	77	15	2946

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	28	7	7	6	0	80	13	794
2019	Non-visible minority	55	31	6	6	3	0	85	8	2944
2018	Visible minority	51	32	7	5	3	1	84	9	673
2018	Non-visible minority	52	33	6	6	3	0	85	9	2705
2017	Visible minority	46	33	10	7	4	1	79	11	653
2017	Non-visible minority	49	35	7	6	2	0	85	8	2874
2014	Visible minority	44	36	10	6	3	1	81	9	560
2014	Non-visible minority	45	40	8	5	2	0	85	8	2944

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	31	10	6	6	2	1	78	12	794
2019	Non-visible minority	47	35	10	4	2	1	1	84	6	2942
2018	Visible minority	41	34	13	5	4	1	1	77	9	674
2018	Non-visible minority	44	37	11	5	2	1	0	82	7	2709

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	24	13	5	5	1	5	76	10	795
2019	Non-visible minority	51	26	12	4	2	1	4	82	6	2946

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	30	10	6	6	0	1	77	13	794
2019	Non-visible minority	46	31	11	7	4	1	0	78	11	2945
2018	Visible minority	46	31	10	6	5	1	1	78	11	675
2018	Non-visible minority	43	34	11	8	4	0	0	78	12	2703
2017	Visible minority	43	35	10	6	5	0	0	79	11	654
2017	Non-visible minority	41	35	12	7	4	0	0	77	11	2880
2014	Visible minority	40	36	10	6	7	1	0	76	13	562
2014	Non-visible minority	39	38	11	7	4	1	0	77	11	2948
2011	Visible minority	40	36	12	7	4	0	1	77	11	602
2011	Non-visible minority	36	37	12	9	5	0	0	73	14	3282
2008	Visible minority	33	38	12	8	7	1	2	73	15	465
2008	Non-visible minority	31	36	14	11	8	1	1	67	19	3048

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	25	11	5	5	2	1	78	11	792
2019	Non-visible minority	53	26	10	6	3	2	0	81	9	2941
2018	Visible minority	52	26	10	6	5	1	1	80	11	675
2018	Non-visible minority	52	27	10	6	3	1	0	81	9	2694
2017	Visible minority	48	30	9	4	6	1	1	80	10	652
2017	Non-visible minority	51	28	10	5	3	2	1	81	9	2879
2014	Visible minority	43	29	14	4	6	4	1	76	10	560
2014	Non-visible minority	48	31	10	5	3	2	0	80	9	2948
2011	Visible minority	44	32	11	6	5	2	1	78	11	603
2011	Non-visible minority	44	32	11	7	4	2	0	78	11	3281
2008	Visible minority	33	37	12	7	7	4	1	73	14	464
2008	Non-visible minority	39	32	12	8	6	2	1	73	14	3048

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	27	11	7	6	0	1	77	13	794
2019	Non-visible minority	49	31	9	7	4	1	0	81	10	2936
2018	Visible minority	52	28	8	7	5	0	1	80	12	676
2018	Non-visible minority	47	32	10	6	4	1	0	80	10	2694
2017	Visible minority	48	31	9	7	5	0	0	79	11	653
2017	Non-visible minority	48	31	9	7	4	1	0	80	11	2873
2014	Visible minority	42	32	10	6	7	1	1	76	14	561
2014	Non-visible minority	45	34	9	7	4	0	0	80	12	2945
2011	Visible minority	42	34	10	9	4	1	1	77	13	601
2011	Non-visible minority	41	35	11	8	5	1	0	76	14	3280
2008	Visible minority	34	35	13	9	7	1	1	71	16	464
2008	Non-visible minority	36	35	11	10	7	1	0	71	17	3047

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	81	11	3	2	2	0	1	93	4	795
2019	Non-visible minority	83	10	3	2	1	0	1	94	3	2940
2017	Visible minority	75	17	4	1	1	0	1	93	2	651
2017	Non-visible minority	79	14	3	2	1	0	1	94	3	2878
2014	Visible minority	75	15	4	2	1	1	2	94	3	562
2014	Non-visible minority	78	13	3	1	2	0	2	94	3	2946
2011	Visible minority	74	17	4	2	1	0	1	93	3	601
2011	Non-visible minority	76	13	4	3	2	0	2	91	5	3279
2008	Visible minority	76	13	3	2	1	0	3	93	4	464
2008	Non-visible minority	78	11	3	3	3	0	3	91	6	3048

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	19	9	4	7	1	3	79	12	796
2019	Non-visible minority	58	21	6	5	5	2	3	83	10	2941
2017	Visible minority	52	24	7	4	5	5	4	83	10	653
2017	Non-visible minority	51	24	7	5	4	3	5	81	11	2871
2014	Visible minority	49	25	8	4	6	5	3	80	11	561
2014	Non-visible minority	52	24	7	4	5	3	4	82	10	2948
2011	Visible minority	45	30	10	5	5	2	2	79	11	600
2011	Non-visible minority	49	25	8	6	5	2	3	79	12	3280

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	23	8	4	6	1	1	81	11	797
2019	Non-visible minority	65	20	8	3	3	1	0	86	6	2946
2018	Visible minority	58	21	10	3	6	1	0	81	9	676
2018	Non-visible minority	60	23	9	3	3	1	0	85	7	2689
2017	Visible minority	54	24	9	4	5	2	0	81	10	654
2017	Non-visible minority	60	24	7	4	4	1	0	85	8	2877

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	23	10	5	7	0	78	11	795
2019	Non-visible minority	57	26	8	5	4	0	83	9	2949
2018	Visible minority	55	25	9	4	7	0	80	11	677
2018	Non-visible minority	53	27	9	6	4	0	80	10	2699
2017	Visible minority	54	27	9	5	5	1	81	10	652
2017	Non-visible minority	54	26	9	5	5	0	81	10	2875
2014	Visible minority	49	30	9	5	7	1	79	12	561
2014	Non-visible minority	51	30	9	6	4	0	81	10	2947

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	38	15	15	4	4	4	63	20	110
2019	Non-visible minority	26	47	12	10	3	2	1	75	13	813

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	28	12	7	8	9	0	70	17	793
2019	Non-visible minority	34	33	14	8	5	6	0	71	14	2928
2018	Visible minority	33	30	15	6	9	7	0	68	16	681
2018	Non-visible minority	32	31	16	9	6	6	0	67	15	2722
2017	Visible minority	29	29	15	7	10	9	1	65	19	655
2017	Non-visible minority	30	33	16	8	6	7	0	68	15	2876
2014	Visible minority	24	32	16	8	6	13	1	65	16	559
2014	Non-visible minority	27	35	15	8	5	9	0	69	15	2947
2011	Visible minority	24	29	20	7	7	13	1	61	16	604
2011	Non-visible minority	23	31	20	10	7	9	1	60	18	3285

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	29	15	7	10	4	1	66	18	791
2019	Non-visible minority	31	34	16	11	6	3	0	66	17	2927
2018	Visible minority	31	30	15	10	10	3	0	63	22	682
2018	Non-visible minority	28	33	17	12	8	2	0	62	20	2716
2017	Visible minority	28	28	20	9	12	3	1	59	21	653
2017	Non-visible minority	27	33	19	11	8	2	0	62	19	2876
2014	Visible minority	23	34	17	12	7	6	0	60	21	560
2014	Non-visible minority	24	35	18	12	7	2	0	61	20	2946
2011	Visible minority	21	32	21	12	10	4	0	56	22	603
2011	Non-visible minority	18	33	21	14	11	3	0	53	25	3268
2008	Visible minority	19	35	19	11	12	4	1	56	24	465
2008	Non-visible minority	19	35	19	15	10	2	0	55	26	3046

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	27	20	9	10	7	0	57	21	791
2019	Non-visible minority	22	32	19	15	7	5	0	57	23	2929
2018	Visible minority	22	29	20	12	10	7	0	54	24	680
2018	Non-visible minority	20	31	20	14	10	5	0	54	25	2717
2017	Visible minority	21	26	19	11	12	10	1	53	26	653
2017	Non-visible minority	19	31	21	15	9	5	0	53	25	2873
2014	Visible minority	17	33	18	14	9	8	1	55	25	560
2014	Non-visible minority	16	33	21	16	8	5	0	52	26	2944
2011	Visible minority	17	31	20	15	9	7	1	53	26	601
2011	Non-visible minority	11	32	23	19	9	6	0	46	30	3285
2008	Visible minority	13	29	22	15	11	11	0	47	28	463
2008	Non-visible minority	9	32	22	19	11	6	0	44	32	3049

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	29	18	12	12	3	0	57	25	793
2019	Non-visible minority	19	33	18	17	9	3	0	54	27	2928
2018	Visible minority	22	31	19	13	13	3	0	54	26	680
2018	Non-visible minority	17	34	18	17	11	2	0	52	29	2722
2017	Visible minority	23	29	17	11	14	5	1	55	26	653
2017	Non-visible minority	19	34	18	16	10	3	0	55	27	2871
2014	Visible minority	17	36	18	13	11	5	0	56	25	560
2014	Non-visible minority	16	38	19	16	9	3	0	55	26	2945
2011	Visible minority	16	36	20	15	10	3	0	54	26	603
2011	Non-visible minority	13	34	19	19	12	3	0	48	32	3280
2008	Visible minority	16	32	18	18	10	5	0	51	30	464
2008	Non-visible minority	13	36	17	20	11	2	0	50	32	3048

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	23	13	5	3	7	1	76	9	796
2019	Non-visible minority	49	25	13	5	2	6	1	78	7	2949

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	41	13	7	4	1	0	75	11	794
2019	Non-visible minority	30	45	14	8	2	1	0	75	10	2946
2018	Visible minority	30	40	16	7	6	2	0	71	13	678
2018	Non-visible minority	26	45	16	9	3	1	0	71	13	2715
2017	Visible minority	30	43	11	8	6	2	1	75	14	653
2017	Non-visible minority	29	43	16	8	3	1	0	73	11	2878
2014	Visible minority	27	42	16	9	4	2	0	71	13	561
2014	Non-visible minority	25	44	18	9	3	2	0	70	12	2948
2011	Visible minority	28	39	15	11	4	3	0	69	16	600
2011	Non-visible minority	22	41	18	11	5	2	0	65	16	3279

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	32	20	12	8	4	1	57	21	790
2019	Non-visible minority	18	35	20	16	7	3	0	56	23	2934

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	32	14	10	7	3	1	67	18	788
2019	Non-visible minority	31	37	13	11	4	3	1	70	16	2950
2018	Visible minority	29	34	15	9	7	4	1	66	17	678
2018	Non-visible minority	29	37	14	10	5	3	1	70	16	2716
2017	Visible minority	29	33	14	8	7	8	2	69	16	655
2017	Non-visible minority	33	36	12	9	5	3	1	72	15	2873
2014	Visible minority	31	38	15	6	4	5	1	74	11	560
2014	Non-visible minority	34	38	12	8	4	3	1	75	12	2945
2011	Visible minority	29	33	14	10	5	7	2	68	16	603
2011	Non-visible minority	31	32	15	10	6	5	1	67	17	3279
2008	Visible minority	24	31	16	11	10	6	2	60	23	465
2008	Non-visible minority	27	33	14	12	7	5	2	64	21	3047

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	34	19	4	6	2	70	10	791
2019	Non-visible minority	34	35	19	7	3	2	71	10	2946
2018	Visible minority	31	35	19	5	6	3	68	12	676
2018	Non-visible minority	31	38	19	7	3	2	71	10	2710

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	19	20	11	14	10	3	49	29	789
2019	Non-visible minority	20	22	19	13	11	13	3	50	28	2944
2018	Visible minority	19	21	21	11	13	11	3	47	29	676
2018	Non-visible minority	16	23	20	14	12	11	3	46	31	2719
2017	Visible minority	15	20	15	11	20	14	5	43	38	653
2017	Non-visible minority	17	21	19	13	13	13	4	45	32	2876
2014	Visible minority	14	20	18	15	16	14	4	42	37	560
2014	Non-visible minority	14	22	19	15	15	12	4	42	35	2948
2011	Visible minority	14	20	21	11	14	17	3	42	31	604
2011	Non-visible minority	12	19	19	15	14	16	4	39	37	3282

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	28	16	12	11	3	0	59	24	788
2019	Non-visible minority	27	35	16	12	8	2	0	63	20	2942
2018	Visible minority	25	29	17	13	11	3	0	57	25	680
2018	Non-visible minority	25	35	17	13	8	2	0	61	21	2706
2017	Visible minority	26	32	16	11	10	4	1	61	22	653
2017	Non-visible minority	29	35	15	10	7	3	0	66	18	2873
2014	Visible minority	21	31	17	13	13	4	0	55	27	559
2014	Non-visible minority	25	36	16	13	8	2	0	62	21	2946
2011	Visible minority	24	32	15	14	12	3	0	58	26	602
2011	Non-visible minority	25	35	16	13	9	1	0	61	22	3284
2008	Visible minority	18	37	20	12	10	3	0	57	23	466
2008	Non-visible minority	21	38	18	13	9	2	0	60	22	3044

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	26	17	13	16	3	1	53	30	789
2019	Non-visible minority	25	28	14	15	14	2	2	55	30	2951
2018	Visible minority	23	22	15	14	21	2	1	48	36	678
2018	Non-visible minority	22	28	15	15	16	2	2	52	33	2717
2017	Visible minority	20	27	15	14	19	3	3	50	35	654
2017	Non-visible minority	22	26	15	16	16	2	2	51	34	2874
2014	Visible minority	15	22	17	17	25	4	1	39	44	559
2014	Non-visible minority	17	24	16	17	21	2	2	43	40	2948
2011	Visible minority	14	24	18	15	26	1	1	39	42	600
2011	Non-visible minority	14	25	16	18	23	2	2	41	42	3278
2008	Visible minority	16	27	18	16	18	4	1	45	36	465
2008	Non-visible minority	16	29	15	19	19	1	2	46	38	3048

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	25	12	4	2	1	5	81	6	793
2019	Non-visible minority	53	22	12	5	3	1	3	78	9	2948

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	14	10	6	7	1	8	75	14	792
2019	Non-visible minority	61	11	7	3	4	2	11	83	9	2948

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	24	17	7	7	2	3	67	15	793
2019	Non-visible minority	52	23	12	5	3	2	3	79	8	2943

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	19	17	8	10	2	5	62	19	787
2019	Non-visible minority	50	19	12	6	5	3	5	76	11	2937

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	15	15	8	8	3	7	66	18	791
2019	Non-visible minority	56	13	9	7	7	3	6	76	15	2939

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	14	8	2	3	2	6	86	6	788
2019	Non-visible minority	69	12	7	3	3	2	4	87	6	2939

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	12	8	4	5	7	3	80	11	789
2019	Non-visible minority	78	7	4	2	2	3	4	92	4	2940

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	72	9	3	1	2	2	10	93	3	789
2019	Non-visible minority	81	5	2	1	1	2	8	96	2	2932

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	34	21	8	8	5	1	61	17	793
2019	Non-visible minority	24	41	18	9	4	3	0	67	14	2948
2018	Visible minority	22	28	24	9	10	6	1	54	20	682
2018	Non-visible minority	23	38	20	9	5	4	0	64	15	2716
2017	Visible minority	20	31	22	10	9	7	0	55	21	654
2017	Non-visible minority	23	37	20	10	6	3	1	62	17	2872

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	36	13	7	6	1	74	12	790
2019	Non-visible minority	41	38	11	6	2	2	80	8	2928
2018	Visible minority	43	32	13	5	4	2	78	9	678
2018	Non-visible minority	45	38	10	4	2	1	84	6	2710
2017	Visible minority	36	38	12	5	6	4	77	11	653
2017	Non-visible minority	40	40	11	4	2	2	82	6	2876
2014	Visible minority	36	39	13	6	4	3	77	10	560
2014	Non-visible minority	42	38	11	4	2	3	83	6	2947
2011	Visible minority	30	38	16	8	5	4	70	13	602
2011	Non-visible minority	33	37	16	5	4	4	74	10	3282

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	30	13	6	4	2	1	77	10	790
2019	Non-visible minority	50	33	10	2	1	3	0	86	4	2940
2018	Visible minority	43	33	14	4	3	3	1	78	8	676
2018	Non-visible minority	48	34	11	3	1	3	0	84	4	2700
2017	Visible minority	35	32	16	5	7	5	1	70	13	655
2017	Non-visible minority	42	36	13	3	2	4	1	81	5	2875
2014	Visible minority	36	35	15	6	4	4	0	74	10	559
2014	Non-visible minority	45	34	12	2	1	5	0	84	4	2946

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	30	9	5	4	1	83	9	792
2019	Non-visible minority	55	31	7	4	2	0	86	6	2943
2018	Visible minority	50	31	11	5	3	1	81	8	678
2018	Non-visible minority	51	35	8	4	2	0	86	6	2709
2017	Visible minority	46	35	9	3	5	1	82	9	653
2017	Non-visible minority	48	36	8	5	3	0	85	8	2874
2014	Visible minority	44	37	12	3	3	1	82	6	561
2014	Non-visible minority	49	35	9	4	2	0	84	7	2944
2011	Visible minority	41	38	14	3	3	1	80	6	602
2011	Non-visible minority	40	38	12	6	3	1	78	10	3270
2008	Visible minority	31	42	14	6	5	2	75	11	465
2008	Non-visible minority	35	41	12	7	5	0	76	11	3044

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	28	14	4	6	1	75	10	791
2019	Non-visible minority	45	30	14	6	4	1	76	10	2940
2018	Visible minority	42	29	17	7	5	1	72	12	675
2018	Non-visible minority	41	32	16	6	4	1	74	11	2705
2017	Visible minority	40	31	16	6	6	1	72	12	652
2017	Non-visible minority	39	32	16	7	5	0	72	12	2868
2014	Visible minority	36	32	19	6	5	2	69	11	561
2014	Non-visible minority	33	38	15	8	5	1	72	14	2948
2011	Visible minority	32	38	17	6	5	1	71	11	600
2011	Non-visible minority	30	35	20	9	5	1	65	14	3279

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	32	12	6	5	0	76	12	790
2019	Non-visible minority	43	33	12	7	4	0	77	11	2935
2018	Visible minority	41	32	15	7	5	1	73	12	675
2018	Non-visible minority	39	35	15	7	4	0	74	11	2693
2017	Visible minority	37	35	15	6	6	1	72	12	652
2017	Non-visible minority	38	35	15	8	5	0	73	12	2875
2014	Visible minority	32	38	16	7	5	1	71	12	560
2014	Non-visible minority	33	38	15	9	5	0	72	13	2947
2011	Visible minority	32	39	18	7	4	0	71	11	600
2011	Non-visible minority	29	39	17	10	5	0	68	15	3276
2008	Visible minority	28	38	19	9	6	1	66	15	465
2008	Non-visible minority	29	41	15	10	5	0	70	15	3050

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	22	18	9	9	3	0	62	19	790
2019	Non-visible minority	38	24	18	10	6	3	1	65	16	2949
2018	Visible minority	33	24	20	10	9	3	1	60	19	677
2018	Non-visible minority	34	25	19	11	8	3	0	61	19	2714
2017	Visible minority	32	26	18	11	9	5	0	60	21	652
2017	Non-visible minority	33	25	19	11	8	4	1	61	19	2877
2014	Visible minority	29	26	20	12	9	5	0	57	22	561
2014	Non-visible minority	31	26	19	11	8	4	1	60	20	2946
2011	Visible minority	30	28	15	11	11	5	1	61	23	599
2011	Non-visible minority	29	26	20	11	8	5	1	59	21	3277
2008	Visible minority	22	28	18	15	13	4	0	52	29	463
2008	Non-visible minority	27	29	18	12	8	5	1	59	22	3050

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	31	30	39	797
2019	Non-visible minority	30	36	34	2954
2018	Visible minority	29	34	36	681
2018	Non-visible minority	29	36	34	2717
2017	Visible minority	29	34	36	655
2017	Non-visible minority	28	39	34	2879
2014	Visible minority	25	35	40	562
2014	Non-visible minority	28	40	33	2947
2011	Visible minority	26	38	36	604
2011	Non-visible minority	29	40	31	3284

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	4	28	43	5	16	5	235
2019	Non-visible minority	15	29	39	5	5	7	880
2018	Visible minority	3	25	45	5	13	9	198
2018	Non-visible minority	15	25	42	5	6	7	784
2017	Visible minority	4	24	46	4	15	8	185
2017	Non-visible minority	18	23	38	6	7	8	798
2014	Visible minority	8	23	52	6	9999	11	146
2014	Non-visible minority	21	25	35	9	9999	10	818
2011	Visible minority	7	27	51	8	9999	7	156
2011	Non-visible minority	21	23	39	8	9999	9	943

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	43	12	7	4	1	1	77	11	788
2019	Non-visible minority	35	45	9	6	2	1	3	82	9	2926

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	23	11	3	2	7	3	83	5	791
2019	Non-visible minority	57	23	7	3	1	6	3	88	4	2928

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	793
2019	Non-visible minority	13	87	2948
2018	Visible minority	14	86	681
2018	Non-visible minority	12	88	2719

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	49	51	130
2019	Non-visible minority	50	50	373
2018	Visible minority	54	46	96
2018	Non-visible minority	51	49	322

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	68	32	130
2019	Non-visible minority	58	42	373
2018	Visible minority	72	28	96
2018	Non-visible minority	59	41	322

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	4	96	130
2019	Non-visible minority	9	91	373
2018	Visible minority	10	90	96
2018	Non-visible minority	7	93	322

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	130
2019	Non-visible minority	0	100	373

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	130
2019	Non-visible minority	3	97	373
2018	Visible minority	9	91	96
2018	Non-visible minority	4	96	322

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	36	64	127
2019	Non-visible minority	35	65	366
2018	Visible minority	41	59	96
2018	Non-visible minority	38	62	321

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	47	53	127
2019	Non-visible minority	39	61	366
2018	Visible minority	40	60	96
2018	Non-visible minority	34	66	321

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	127
2019	Non-visible minority	45	55	366
2018	Visible minority	45	55	96
2018	Non-visible minority	43	57	321

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	47	53	127
2019	Non-visible minority	36	64	366
2018	Visible minority	39	61	96
2018	Non-visible minority	35	65	321

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	127
2019	Non-visible minority	28	72	366
2018	Visible minority	27	73	96
2018	Non-visible minority	28	72	321

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	127
2019	Non-visible minority	51	49	366
2018	Visible minority	57	43	96
2018	Non-visible minority	49	51	321

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	28	72	127
2019	Non-visible minority	33	67	366
2018	Visible minority	26	74	96
2018	Non-visible minority	28	72	321

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	127
2019	Non-visible minority	11	89	366
2018	Visible minority	9	91	96
2018	Non-visible minority	9	91	321

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	127
2019	Non-visible minority	43	57	366
2018	Visible minority	48	52	96
2018	Non-visible minority	39	61	321

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	127
2019	Non-visible minority	26	74	366
2018	Visible minority	23	77	96
2018	Non-visible minority	24	76	321

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	127
2019	Non-visible minority	15	85	366
2018	Visible minority	12	88	96
2018	Non-visible minority	16	84	321

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	53	47	125
2019	Non-visible minority	57	43	359
2018	Visible minority	48	52	96
2018	Non-visible minority	54	46	322

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	32	68	125
2019	Non-visible minority	27	73	359
2018	Visible minority	25	75	96
2018	Non-visible minority	20	80	322

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	125
2019	Non-visible minority	8	92	359
2018	Visible minority	7	93	96
2018	Non-visible minority	7	93	322

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	125
2019	Non-visible minority	11	89	359
2018	Visible minority	13	87	96
2018	Non-visible minority	11	89	322

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	125
2019	Non-visible minority	11	89	359
2018	Visible minority	9	91	96
2018	Non-visible minority	7	93	322

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	4	96	125
2019	Non-visible minority	5	95	359

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	125
2019	Non-visible minority	13	87	359
2018	Visible minority	16	84	96
2018	Non-visible minority	13	87	322

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	125
2019	Non-visible minority	14	86	359

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	28	72	125
2019	Non-visible minority	25	75	359
2018	Visible minority	32	68	96
2018	Non-visible minority	27	73	322

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	120
2019	Non-visible minority	10	90	340
2018	Visible minority	14	86	95
2018	Non-visible minority	7	93	307

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	24	76	120
2019	Non-visible minority	19	81	340
2018	Visible minority	25	75	95
2018	Non-visible minority	21	79	307

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	120
2019	Non-visible minority	11	89	340
2018	Visible minority	9	91	95
2018	Non-visible minority	7	93	307

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	120
2019	Non-visible minority	7	93	340
2018	Visible minority	14	86	95
2018	Non-visible minority	6	94	307

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	120
2019	Non-visible minority	14	86	340
2018	Visible minority	6	94	95
2018	Non-visible minority	10	90	307

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	4	96	120
2019	Non-visible minority	10	90	340
2018	Visible minority	5	95	95
2018	Non-visible minority	8	92	307

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	120
2019	Non-visible minority	11	89	340
2018	Visible minority	5	95	95
2018	Non-visible minority	13	87	307

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	120
2019	Non-visible minority	10	90	340
2018	Visible minority	17	83	95
2018	Non-visible minority	11	89	307

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	120
2019	Non-visible minority	14	86	340
2018	Visible minority	14	86	95
2018	Non-visible minority	13	87	307

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	120
2019	Non-visible minority	34	66	340
2018	Visible minority	34	66	95
2018	Non-visible minority	32	68	307

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	120
2019	Non-visible minority	9	91	340
2018	Visible minority	13	87	95
2018	Non-visible minority	10	90	307

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	50	50	120
2019	Non-visible minority	46	54	340
2018	Visible minority	42	58	95
2018	Non-visible minority	50	50	307

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	120
2019	Non-visible minority	2	98	340

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	55	45	120
2019	Non-visible minority	49	51	340
2018	Visible minority	57	43	95
2018	Non-visible minority	52	48	307

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	120
2019	Non-visible minority	13	87	340
2018	Visible minority	8	92	95
2018	Non-visible minority	16	84	307

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	790
2019	Non-visible minority	17	83	2937

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	15	17	7	7	25	11	52	22	796
2019	Non-visible minority	17	14	18	6	6	30	8	51	20	2943
2018	Visible minority	19	14	21	6	7	26	8	49	19	681
2018	Non-visible minority	16	16	20	5	5	31	7	51	17	2715
2017	Visible minority	15	15	16	5	8	30	11	51	21	655
2017	Non-visible minority	15	16	17	6	6	32	9	52	19	2881
2014	Visible minority	15	17	15	5	4	33	10	58	16	562
2014	Non-visible minority	16	15	19	5	4	32	8	53	15	2947

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	26	15	6	7	11	2	68	15	796
2019	Non-visible minority	33	32	14	6	4	9	1	73	11	2943
2018	Visible minority	30	26	17	6	6	14	1	67	13	679
2018	Non-visible minority	31	32	18	5	4	10	1	70	10	2718
2017	Visible minority	26	25	17	4	6	19	2	65	13	653
2017	Non-visible minority	27	30	18	6	4	13	2	67	12	2880
2014	Visible minority	24	31	16	4	4	19	1	70	10	561
2014	Non-visible minority	28	30	19	5	3	14	1	68	10	2947
2011	Visible minority	32	28	17	4	4	14	1	71	9	601
2011	Non-visible minority	27	34	19	6	3	11	0	68	10	3279

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	794
2019	Non-visible minority	5	95	2948
2018	Visible minority	10	90	680
2018	Non-visible minority	6	94	2717

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	87
2019	Non-visible minority	38	62	140
2018	Visible minority	34	66	73
2018	Non-visible minority	28	72	162

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	73	27	87
2019	Non-visible minority	72	28	140
2018	Visible minority	77	23	73
2018	Non-visible minority	85	15	162

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	5	95	87
2019	Non-visible minority	9	91	140
2018	Visible minority	7	93	73
2018	Non-visible minority	6	94	162

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	87
2019	Non-visible minority	8	92	140

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	54	46	83
2019	Non-visible minority	7	93	138
2018	Visible minority	56	44	73
2018	Non-visible minority	9	91	162

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	32	68	83
2019	Non-visible minority	10	90	138
2018	Visible minority	41	59	73
2018	Non-visible minority	11	89	162

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	83
2019	Non-visible minority	0	100	138

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	29	71	83
2019	Non-visible minority	35	65	138
2018	Visible minority	35	65	73
2018	Non-visible minority	35	65	162

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	83
2019	Non-visible minority	31	69	138
2018	Visible minority	13	87	73
2018	Non-visible minority	33	67	162

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	83
2019	Non-visible minority	15	85	138
2018	Visible minority	8	92	73
2018	Non-visible minority	16	84	162

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	83
2019	Non-visible minority	19	81	138
2018	Visible minority	11	89	73
2018	Non-visible minority	12	88	162

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	83
2019	Non-visible minority	100	138
2018	Visible minority	100	73
2018	Non-visible minority	100	162

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	83
2019	Non-visible minority	16	84	138
2018	Visible minority	8	92	73
2018	Non-visible minority	22	78	162

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	80
2019	Non-visible minority	29	71	137
2018	Visible minority	27	73	73
2018	Non-visible minority	29	71	162

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	80
2019	Non-visible minority	14	86	137
2018	Visible minority	13	87	73
2018	Non-visible minority	14	86	162

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	80
2019	Non-visible minority	3	97	137

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	80
2019	Non-visible minority	10	90	137

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	80
2019	Non-visible minority	5	95	137
2018	Visible minority	6	94	73
2018	Non-visible minority	5	95	162

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	80
2019	Non-visible minority	4	96	137

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	80
2019	Non-visible minority	7	93	137

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	80
2019	Non-visible minority	54	46	137
2018	Visible minority	60	40	73
2018	Non-visible minority	52	48	162

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	21	79	67
2019	Non-visible minority	22	78	122
2018	Visible minority	15	85	70
2018	Non-visible minority	24	76	155

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	67
2019	Non-visible minority	5	95	122

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	67
2019	Non-visible minority	0	100	122

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	67
2019	Non-visible minority	7	93	122

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	67
2019	Non-visible minority	14	86	122
2018	Visible minority	12	88	70
2018	Non-visible minority	11	89	155

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	67
2019	Non-visible minority	10	90	122
2018	Visible minority	17	83	70
2018	Non-visible minority	13	87	155

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	67
2019	Non-visible minority	30	70	122
2018	Visible minority	32	68	70
2018	Non-visible minority	26	74	155

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	67
2019	Non-visible minority	10	90	122
2018	Visible minority	10	90	70
2018	Non-visible minority	5	95	155

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	67
2019	Non-visible minority	45	55	122
2018	Visible minority	46	54	70
2018	Non-visible minority	44	56	155

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	67
2019	Non-visible minority	4	96	122

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	67
2019	Non-visible minority	65	35	122
2018	Visible minority	53	47	70
2018	Non-visible minority	61	39	155

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	789
2019	Non-visible minority	7	93	2946

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	14	19	4	5	29	10	53	15	792
2019	Non-visible minority	19	15	19	2	2	35	9	59	8	2940
2018	Visible minority	21	13	20	4	6	29	8	54	15	679
2018	Non-visible minority	18	15	20	3	2	36	7	57	9	2709
2017	Visible minority	16	14	18	4	4	36	9	55	14	654
2017	Non-visible minority	16	15	17	2	3	38	9	58	9	2877
2014	Visible minority	15	15	17	2	3	38	9	57	10	560
2014	Non-visible minority	16	15	18	2	2	39	9	58	7	2946

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	25	17	4	5	14	2	69	11	793
2019	Non-visible minority	37	31	14	3	2	11	2	79	5	2946
2018	Visible minority	32	24	19	4	5	15	1	66	11	678
2018	Non-visible minority	33	31	18	3	2	11	1	74	6	2709
2017	Visible minority	27	26	18	4	4	19	2	67	11	653
2017	Non-visible minority	31	29	16	3	2	16	2	74	6	2872
2014	Visible minority	27	26	17	3	3	23	2	70	7	560
2014	Non-visible minority	30	29	17	2	2	18	2	73	5	2945
2011	Visible minority	31	28	18	3	4	16	0	71	8	602
2011	Non-visible minority	31	33	17	3	2	14	0	74	6	3278

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	28	18	11	12	0	1	58	23	795
2019	Non-visible minority	27	28	20	12	11	0	1	56	23	2946
2018	Visible minority	27	25	18	14	13	0	3	54	28	677
2018	Non-visible minority	24	26	22	13	12	0	2	51	26	2710
2017	Visible minority	23	24	21	13	16	1	3	48	30	648
2017	Non-visible minority	24	23	20	15	16	0	2	48	32	2876

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	28	23	13	7	2	56	21	795
2019	Non-visible minority	20	29	27	14	9	0	50	23	2944
2018	Visible minority	21	28	28	12	10	1	49	22	681
2018	Non-visible minority	16	26	29	17	11	1	43	28	2718
2017	Visible minority	20	30	27	13	8	3	51	21	652
2017	Non-visible minority	19	27	27	16	10	1	46	26	2878

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	30	19	9	6	1	3	65	15	786
2019	Non-visible minority	27	32	23	10	7	0	1	59	17	2928
2018	Visible minority	28	26	22	14	8	0	2	56	22	678
2018	Non-visible minority	21	30	25	13	8	0	1	52	22	2712
2017	Visible minority	29	26	19	13	9	0	5	57	23	649
2017	Non-visible minority	23	31	24	12	8	0	2	56	20	2870

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	24	21	12	10	2	3	55	23	792
2019	Non-visible minority	24	27	22	14	12	1	1	51	26	2931
2018	Visible minority	26	24	22	14	9	1	4	53	24	678
2018	Non-visible minority	20	25	24	17	13	1	1	46	30	2713
2017	Visible minority	26	25	20	14	9	1	5	54	24	653
2017	Non-visible minority	23	24	23	15	12	1	2	48	28	2878

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	22	11	4	2	1	6	82	7	791
2019	Non-visible minority	51	23	12	5	4	0	4	78	10	2937
2018	Visible minority	47	21	13	6	4	1	9	75	10	676
2018	Non-visible minority	45	23	15	6	4	1	6	72	11	2700
2017	Visible minority	43	22	14	5	4	1	12	75	10	654
2017	Non-visible minority	43	24	14	6	4	1	8	74	11	2879

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	28	17	9	6	1	1	68	15	791
2019	Non-visible minority	35	29	19	9	7	0	1	65	16	2943
2018	Visible minority	34	25	20	10	9	0	2	60	19	678
2018	Non-visible minority	31	28	22	10	8	0	1	59	19	2715
2017	Visible minority	35	27	17	11	7	0	2	64	19	652
2017	Non-visible minority	31	30	20	11	7	0	1	61	18	2869

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	29	20	10	7	1	2	63	17	791
2019	Non-visible minority	30	35	21	8	4	1	1	66	12	2942
2018	Visible minority	26	30	22	12	6	1	2	58	19	679
2018	Non-visible minority	26	34	22	10	5	1	1	62	15	2702
2017	Visible minority	29	27	21	13	6	1	4	59	19	653
2017	Non-visible minority	29	33	21	10	5	1	2	63	16	2869

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	27	21	11	6	1	2	61	17	793
2019	Non-visible minority	27	33	23	11	5	0	1	60	16	2946
2018	Visible minority	25	27	24	13	8	1	2	53	22	676
2018	Non-visible minority	22	33	24	12	6	1	1	56	19	2704
2017	Visible minority	26	31	18	14	7	0	4	59	22	653
2017	Non-visible minority	23	32	23	13	7	0	2	56	20	2867

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	29	20	11	8	1	1	61	19	792
2019	Non-visible minority	33	31	20	10	6	0	1	64	16	2935
2018	Visible minority	28	28	20	12	9	1	3	58	22	675
2018	Non-visible minority	29	32	21	11	6	0	1	62	17	2704
2017	Visible minority	27	29	19	12	9	1	3	58	22	652
2017	Non-visible minority	30	31	20	10	6	0	2	63	17	2873

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	23	16	8	9	1	2	66	18	792
2019	Non-visible minority	47	27	13	7	5	0	0	75	12	2942

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	30	19	7	5	0	1	68	12	789
2019	Non-visible minority	37	30	19	8	4	0	1	68	13	2934
2018	Visible minority	30	31	21	9	6	1	2	63	15	672
2018	Non-visible minority	29	33	22	10	5	0	1	62	16	2687
2017	Visible minority	31	32	15	9	6	1	4	67	16	650
2017	Non-visible minority	32	33	20	9	5	1	2	66	14	2864

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	23	10	5	3	1	3	80	9	790
2019	Non-visible minority	57	23	11	5	3	0	2	81	8	2928
2018	Visible minority	54	21	10	7	4	1	4	79	11	671
2018	Non-visible minority	55	22	12	5	4	0	2	79	9	2698
2017	Visible minority	55	20	12	5	3	0	5	80	8	653
2017	Non-visible minority	58	21	11	5	3	0	2	81	8	2875

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	70	12	6	2	1	2	8	90	3	787
2019	Non-visible minority	77	10	3	1	1	1	6	94	3	2942
2018	Visible minority	65	14	7	4	2	1	7	86	6	674
2018	Non-visible minority	72	14	5	2	2	1	5	91	3	2699

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	15	7	4	8	2	4	81	12	790
2019	Non-visible minority	76	11	5	3	3	0	2	89	6	2934
2018	Visible minority	63	12	8	4	7	2	5	80	12	675
2018	Non-visible minority	72	12	6	3	3	1	4	88	6	2701
2017	Visible minority	61	14	7	5	6	1	7	81	12	651
2017	Non-visible minority	75	11	5	4	3	1	3	88	6	2881

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	22	9	4	4	1	3	82	8	786
2019	Non-visible minority	59	25	9	3	2	0	1	86	5	2931
2018	Visible minority	55	23	10	3	3	0	4	82	7	672
2018	Non-visible minority	56	26	11	4	2	0	1	83	6	2709
2017	Visible minority	54	24	8	5	3	1	4	83	8	651
2017	Non-visible minority	58	25	9	3	2	0	2	86	5	2876

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	15	9	7	8	1	3	75	16	785
2019	Non-visible minority	63	19	9	4	4	0	1	83	8	2930
2018	Visible minority	52	19	9	8	8	0	3	73	17	669
2018	Non-visible minority	57	21	10	5	5	0	1	79	10	2696
2017	Visible minority	51	19	10	7	7	1	5	74	15	653
2017	Non-visible minority	61	18	9	7	4	0	2	81	10	2872

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	8	4	3	1	1	22	89	5	781
2019	Non-visible minority	59	13	5	1	1	0	20	91	3	2917
2018	Visible minority	53	12	5	3	0	0	27	89	4	666
2018	Non-visible minority	52	14	5	2	1	0	25	89	4	2685
2017	Visible minority	54	11	3	2	1	1	28	90	5	650
2017	Non-visible minority	54	13	5	2	1	0	24	89	4	2872

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	69	14	5	2	2	1	8	90	4	785
2019	Non-visible minority	72	16	6	1	1	0	3	91	2	2927
2018	Visible minority	63	17	8	2	1	0	9	88	3	668
2018	Non-visible minority	65	19	8	2	1	0	5	89	3	2696
2017	Visible minority	62	18	7	2	1	1	9	90	3	648
2017	Non-visible minority	66	18	7	2	1	0	6	90	3	2866

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	14	8	3	5	1	4	84	8	786
2019	Non-visible minority	79	11	4	2	2	0	2	92	4	2936
2018	Visible minority	62	15	8	4	5	0	6	82	9	672
2018	Non-visible minority	74	14	5	2	2	0	3	91	4	2712
2017	Visible minority	58	18	8	5	5	1	7	81	10	652
2017	Non-visible minority	72	15	5	3	2	0	4	90	5	2878

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	24	10	5	1	1	3	83	6	784
2019	Non-visible minority	54	26	12	4	2	0	2	81	6	2935
2018	Visible minority	49	25	13	4	3	0	6	78	8	672
2018	Non-visible minority	48	27	16	4	2	0	2	77	7	2708
2017	Visible minority	49	28	12	4	1	0	6	82	6	648
2017	Non-visible minority	51	27	13	4	2	0	2	80	6	2873

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	32	31	10	4	1	54	14	794
2019	Non-visible minority	17	36	33	10	3	0	53	14	2951
2018	Visible minority	18	33	31	12	5	0	52	17	681
2018	Non-visible minority	14	33	35	14	4	0	47	18	2721
2017	Visible minority	16	33	32	14	4	1	49	18	655
2017	Non-visible minority	12	33	35	15	5	0	45	20	2874

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	12	41	26	12	1	38	21	787
2019	Non-visible minority	8	15	38	26	12	0	39	24	2924
2018	Visible minority	8	16	36	26	13	0	39	24	670
2018	Non-visible minority	8	20	36	24	11	0	36	28	2694
2017	Visible minority	7	18	35	25	12	2	38	25	653
2017	Non-visible minority	7	19	37	24	12	0	36	26	2875

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	37	12	5	3	3	0	79	8	795
2019	Non-visible minority	41	38	12	5	2	2	0	81	7	2941
2018	Visible minority	38	35	14	6	4	4	0	75	10	680
2018	Non-visible minority	41	39	12	4	2	2	0	82	6	2712
2017	Visible minority	24	40	19	7	4	4	1	68	12	652
2017	Non-visible minority	30	41	14	6	4	4	0	75	10	2874

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	32	17	9	8	3	65	18	796
2019	Non-visible minority	31	36	15	10	6	1	69	17	2944
2018	Visible minority	29	34	18	8	7	2	65	16	680
2018	Non-visible minority	29	36	16	11	7	2	66	18	2721
2017	Visible minority	23	37	19	9	8	3	62	18	654
2017	Non-visible minority	22	39	17	11	8	2	63	19	2870

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	794
2019	Non-visible minority	13	87	2943
2017	Visible minority	20	80	653
2017	Non-visible minority	15	85	2879
2014	Visible minority	13	87	559
2014	Non-visible minority	13	87	2942

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	74	26	123
2019	Non-visible minority	82	18	384
2017	Visible minority	72	28	137
2017	Non-visible minority	81	19	437
2014	Visible minority	81	19	73
2014	Non-visible minority	81	19	376

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	27	6	7	2	0	1	86	9	90
2019	Non-visible minority	55	28	4	8	4	0	1	84	12	309
2017	Visible minority	51	34	7	5	3	0	0	85	8	98
2017	Non-visible minority	54	34	5	5	2	0	0	88	7	356
2014	Visible minority	62	20	9	4	5	0	0	83	9	59
2014	Non-visible minority	56	29	7	6	1	1	0	86	7	303

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	28	21	10	9	2	1	29	71	792
2019	Non-visible minority	28	33	20	9	8	2	1	29	71	2943
2018	Visible minority	34	23	19	10	12	1	1	35	65	681
2018	Non-visible minority	33	27	19	11	8	2	1	34	66	2719
2017	Visible minority	26	23	20	13	12	4	2	28	72	655
2017	Non-visible minority	31	24	19	11	10	3	1	32	68	2879

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	552
2019	Non-visible minority	54	46	2061

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	44	56	543
2019	Non-visible minority	46	54	2009
2018	Visible minority	40	60	435
2018	Non-visible minority	40	60	1757

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	25	19	17	14	1	7	45	34	539
2019	Non-visible minority	14	21	19	17	18	2	9	39	39	1997
2018	Visible minority	16	22	19	15	19	2	6	41	38	435
2018	Non-visible minority	14	23	18	16	19	3	7	41	39	1760
2017	Visible minority	13	25	18	13	20	3	9	44	37	443
2017	Non-visible minority	12	21	16	17	23	2	10	37	45	1875

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	18	20	18	26	2	7	30	48	537
2019	Non-visible minority	6	14	17	19	32	2	10	23	58	2002
2018	Visible minority	7	15	16	19	34	4	5	24	58	437
2018	Non-visible minority	4	13	14	19	40	3	6	19	65	1764
2017	Visible minority	3	13	17	15	42	4	6	18	63	441
2017	Non-visible minority	3	9	12	18	49	3	7	13	74	1875

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	17	13	8	7	0	10	68	17	777
2019	Non-visible minority	40	18	14	10	11	1	6	63	23	2883
2018	Visible minority	43	15	13	8	10	2	9	66	20	682
2018	Non-visible minority	39	17	15	9	10	1	9	62	21	2715

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment