2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	41	5	12	2	0	82	13	211
2019	Not a person with a disability	44	42	4	7	3	0	86	10	3556
2017	Person with a disability	33	42	5	14	5	1	75	20	191
2017	Not a person with a disability	40	45	4	8	3	0	85	11	3356
2014	Person with a disability	31	39	7	17	6	0	70	23	169
2014	Not a person with a disability	37	45	6	10	3	0	81	12	3359
2011	Person with a disability	35	41	5	12	6	0	76	18	196
2011	Not a person with a disability	42	43	5	8	2	0	85	10	3687
2008	Person with a disability	37	45	4	10	4	0	82	14	179
2008	Not a person with a disability	43	42	5	8	2	0	85	10	3350

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	68	22	4	2	4	0	1	91	6	212
2019	Not a person with a disability	64	21	6	6	3	0	1	85	9	3551
2017	Person with a disability	65	22	3	4	5	1	1	88	9	190
2017	Not a person with a disability	61	22	6	7	3	0	1	84	11	3351
2014	Person with a disability	54	22	8	11	2	1	2	78	13	169
2014	Not a person with a disability	56	25	7	8	4	0	1	81	11	3361
2011	Person with a disability	56	21	5	11	7	0	0	77	18	196
2011	Not a person with a disability	60	20	6	9	4	0	1	81	13	3684
2008	Person with a disability	62	23	3	8	4	0	1	85	12	179
2008	Not a person with a disability	57	21	7	10	4	0	1	79	14	3352

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	30	9	11	6	74	16	211
2019	Not a person with a disability	47	33	6	9	4	80	13	3550
2017	Person with a disability	33	30	6	19	11	64	30	191
2017	Not a person with a disability	47	33	7	8	5	80	13	3354
2014	Person with a disability	30	37	9	17	7	67	24	169
2014	Not a person with a disability	48	33	7	8	4	81	12	3354
2011	Person with a disability	38	39	10	7	6	77	13	194
2011	Not a person with a disability	47	36	7	7	3	83	10	3667

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	34	13	18	5	0	1	64	23	210
2019	Not a person with a disability	32	40	11	11	4	0	1	73	15	3533
2018	Person with a disability	27	43	9	12	8	0	0	71	20	183
2018	Not a person with a disability	31	44	11	10	4	0	1	76	14	3227
2017	Person with a disability	23	39	10	15	13	1	0	62	28	191
2017	Not a person with a disability	34	39	12	11	5	0	0	73	16	3355
2014	Person with a disability	23	33	17	15	11	0	1	56	26	169
2014	Not a person with a disability	34	39	11	10	4	0	1	74	15	3359
2011	Person with a disability	27	37	14	15	5	0	2	65	21	195
2011	Not a person with a disability	32	41	13	8	4	0	1	74	12	3685
2008	Person with a disability	28	40	11	12	7	1	2	70	19	179
2008	Not a person with a disability	31	43	13	9	3	0	1	75	13	3347

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	47	28	15	5	4	1	0	76	9	212
2019	Not a person with a disability	52	33	7	5	2	0	1	86	7	3532
2017	Person with a disability	35	33	12	11	5	3	1	70	17	191
2017	Not a person with a disability	52	34	7	4	2	0	0	87	6	3342
2014	Person with a disability	37	38	11	7	4	3	1	78	11	169
2014	Not a person with a disability	50	35	9	4	2	0	0	86	6	3355

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	31	7	12	6	0	2	74	19	210
2019	Not a person with a disability	49	31	8	6	4	1	0	81	10	3542
2018	Person with a disability	40	24	14	14	8	0	1	64	22	183
2018	Not a person with a disability	49	31	9	8	4	0	0	80	11	3219
2017	Person with a disability	34	34	11	8	12	1	0	68	20	191
2017	Not a person with a disability	48	31	9	6	4	0	0	80	11	3351
2014	Person with a disability	32	33	10	12	13	0	1	65	25	169
2014	Not a person with a disability	44	33	10	8	4	0	0	77	12	3358
2011	Person with a disability	33	38	10	12	5	1	1	73	18	197
2011	Not a person with a disability	45	35	10	6	3	0	1	81	9	3684

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	34	13	10	7	0	1	69	18	211
2019	Not a person with a disability	37	38	13	8	4	0	0	75	12	3554
2018	Person with a disability	33	34	9	15	9	0	0	67	24	183
2018	Not a person with a disability	33	42	13	8	4	0	0	75	12	3215
2017	Person with a disability	26	38	15	11	9	1	1	65	21	191
2017	Not a person with a disability	32	44	12	8	4	0	0	76	13	3352
2014	Person with a disability	27	38	11	14	11	0	0	64	25	169
2014	Not a person with a disability	28	45	13	9	5	0	0	73	14	3359
2011	Person with a disability	29	41	13	9	8	0	0	70	17	197
2011	Not a person with a disability	32	40	14	8	5	0	0	73	13	3681
2008	Person with a disability	35	34	14	9	7	0	0	70	17	178
2008	Not a person with a disability	31	43	12	9	5	0	0	75	14	3337

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	31	17	13	11	0	0	58	25	211
2019	Not a person with a disability	34	37	14	9	6	0	0	71	15	3548
2018	Person with a disability	25	26	16	13	18	0	1	51	32	184
2018	Not a person with a disability	32	34	16	10	7	0	0	66	18	3217
2017	Person with a disability	18	31	20	16	15	1	0	49	31	191
2017	Not a person with a disability	29	37	15	11	7	0	0	67	18	3349
2014	Person with a disability	18	28	16	17	19	1	1	47	36	168
2014	Not a person with a disability	24	37	17	14	8	0	0	61	22	3356
2011	Person with a disability	14	38	20	16	12	0	0	53	28	195
2011	Not a person with a disability	23	39	17	13	8	0	0	62	21	3685

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	36	16	11	5	0	68	17	211
2019	Not a person with a disability	36	39	11	9	4	0	75	14	3537
2018	Person with a disability	27	36	14	17	7	0	62	24	184
2018	Not a person with a disability	34	40	12	9	4	0	74	13	3226
2017	Person with a disability	26	38	13	19	5	1	64	23	191
2017	Not a person with a disability	33	41	13	9	4	0	74	13	3349

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	33	15	8	1	0	77	9	210
2019	Not a person with a disability	48	36	9	4	2	0	84	7	3536
2018	Person with a disability	40	38	11	7	5	0	78	12	184
2018	Not a person with a disability	46	40	8	4	2	0	87	5	3224
2017	Person with a disability	36	40	11	7	5	2	77	11	189
2017	Not a person with a disability	42	39	10	6	3	0	82	8	3345
2014	Person with a disability	31	41	13	9	5	2	73	14	169
2014	Not a person with a disability	38	42	11	5	3	1	81	8	3360
2011	Person with a disability	33	44	13	6	3	2	78	9	197
2011	Not a person with a disability	38	42	11	6	3	1	80	8	3683
2008	Person with a disability	43	30	18	5	4	0	74	8	179
2008	Not a person with a disability	39	40	11	6	3	1	80	9	3350

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	27	14	12	10	0	64	22	212
2019	Not a person with a disability	37	36	13	9	6	0	72	15	3542
2018	Person with a disability	29	29	14	12	15	0	58	28	183
2018	Not a person with a disability	34	37	12	9	7	0	72	16	3216
2017	Person with a disability	19	31	18	13	17	1	51	31	191
2017	Not a person with a disability	32	37	14	10	7	0	69	17	3350

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	52	29	13	3	2	1	81	5	206
2019	Not a person with a disability	49	34	11	4	2	0	83	6	3528
2018	Person with a disability	50	27	13	6	4	0	77	10	183
2018	Not a person with a disability	46	36	11	4	2	0	82	7	3198
2017	Person with a disability	44	36	10	2	7	1	81	9	190
2017	Not a person with a disability	48	36	11	4	2	0	83	6	3343
2014	Person with a disability	57	25	11	4	3	1	83	7	169
2014	Not a person with a disability	54	32	9	3	2	0	86	5	3355
2011	Person with a disability	58	30	6	5	1	0	88	6	197
2011	Not a person with a disability	52	35	9	3	1	0	87	4	3688

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	32	13	11	10	1	1	65	21	209
2019	Not a person with a disability	34	37	14	9	6	0	0	71	15	3531
2018	Person with a disability	30	32	13	13	11	0	1	62	25	184
2018	Not a person with a disability	31	39	13	10	7	0	0	70	17	3209
2017	Person with a disability	23	36	16	10	15	1	0	59	25	190
2017	Not a person with a disability	32	38	14	11	6	0	0	70	17	3340
2014	Person with a disability	18	36	11	16	19	0	0	54	35	169
2014	Not a person with a disability	24	42	14	13	7	0	0	66	20	3360
2011	Person with a disability	26	35	14	12	11	1	0	61	24	196
2011	Not a person with a disability	30	39	14	10	6	0	0	70	16	3686

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	26	16	8	10	0	1	66	18	211
2019	Not a person with a disability	36	34	14	9	6	0	0	71	15	3548
2018	Person with a disability	30	31	15	13	10	0	1	61	24	184
2018	Not a person with a disability	35	33	15	9	7	0	0	68	16	3201
2017	Person with a disability	29	27	19	12	12	1	0	56	25	189
2017	Not a person with a disability	34	35	15	9	7	0	0	69	16	3342
2014	Person with a disability	23	32	13	15	18	0	0	54	33	169
2014	Not a person with a disability	28	36	15	13	7	0	0	65	20	3358

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	34	15	11	5	1	2	68	17	208
2019	Not a person with a disability	37	39	12	7	3	0	1	77	11	3496
2018	Person with a disability	29	30	17	11	11	0	1	61	22	183
2018	Not a person with a disability	34	37	15	9	5	0	1	71	14	3211
2017	Person with a disability	24	39	14	12	9	1	0	64	22	189
2017	Not a person with a disability	35	37	14	8	5	0	1	73	13	3346
2014	Person with a disability	24	32	15	17	13	0	0	56	29	169
2014	Not a person with a disability	29	40	16	10	4	1	0	70	14	3357
2011	Person with a disability	30	41	14	8	6	1	1	72	14	197
2011	Not a person with a disability	35	41	13	6	3	1	1	77	9	3681

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	37	12	6	5	0	1	77	11	211
2019	Not a person with a disability	43	38	12	5	3	0	0	81	7	3552
2018	Person with a disability	34	35	13	9	8	0	1	70	17	183
2018	Not a person with a disability	40	38	13	6	3	0	0	78	9	3226
2017	Person with a disability	25	44	14	8	8	1	0	69	16	190
2017	Not a person with a disability	40	39	11	6	3	0	0	79	9	3346
2014	Person with a disability	35	31	15	11	7	1	0	66	18	169
2014	Not a person with a disability	37	41	12	6	3	0	0	79	10	3360
2011	Person with a disability	36	40	11	7	5	0	0	76	12	197
2011	Not a person with a disability	38	43	10	6	3	0	0	81	8	3685
2008	Person with a disability	44	34	8	9	4	0	0	78	13	179
2008	Not a person with a disability	39	43	9	6	3	0	0	82	9	3350

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	30	17	10	4	1	0	69	14	211
2019	Not a person with a disability	40	34	16	7	4	0	0	74	10	3538
2018	Person with a disability	32	22	24	11	11	1	0	54	22	184
2018	Not a person with a disability	39	32	16	8	4	0	0	71	13	3229
2017	Person with a disability	28	34	20	11	6	1	0	62	17	191
2017	Not a person with a disability	39	35	15	7	3	0	1	75	10	3355
2014	Person with a disability	28	31	23	13	4	0	1	60	17	169
2014	Not a person with a disability	37	37	17	6	3	0	0	75	9	3359
2011	Person with a disability	28	33	23	10	6	0	0	61	16	197
2011	Not a person with a disability	36	38	16	6	4	0	1	74	9	3680
2008	Person with a disability	26	32	23	11	7	0	0	58	18	179
2008	Not a person with a disability	28	39	20	9	5	0	0	67	13	3354

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	24	42	13	8	1	1	22	35	212
2019	Not a person with a disability	9	23	35	21	10	1	1	32	32	3543
2018	Person with a disability	16	26	33	15	7	1	2	22	43	183
2018	Not a person with a disability	9	23	37	21	8	1	1	30	33	3222
2017	Person with a disability	15	26	36	12	7	2	3	20	43	191
2017	Not a person with a disability	9	21	36	19	10	1	3	31	32	3338
2014	Person with a disability	9	30	40	9	5	3	3	15	42	168
2014	Not a person with a disability	8	25	38	18	7	1	2	27	34	3357
2011	Person with a disability	16	28	31	16	7	1	1	24	45	196
2011	Not a person with a disability	9	25	34	20	7	1	3	28	36	3680
2008	Person with a disability	16	25	37	15	4	1	2	20	42	179
2008	Not a person with a disability	10	28	34	19	7	1	2	26	39	3346

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	7	18	24	24	21	3	2	48	27	211
2019	Not a person with a disability	7	15	25	29	20	2	2	51	23	3541
2018	Person with a disability	13	16	31	15	18	3	3	36	31	184
2018	Not a person with a disability	8	15	26	30	17	2	2	49	23	3210
2017	Person with a disability	11	17	25	24	13	5	5	41	32	191
2017	Not a person with a disability	7	14	25	27	19	3	5	50	23	3331
2014	Person with a disability	7	20	32	21	11	5	4	35	30	167
2014	Not a person with a disability	6	16	27	29	16	3	3	48	23	3353
2011	Person with a disability	9	19	30	23	12	4	3	38	30	196
2011	Not a person with a disability	8	15	28	28	15	3	4	46	24	3676
2008	Person with a disability	12	22	33	19	10	3	2	31	35	178
2008	Not a person with a disability	9	20	28	26	13	2	3	41	30	3341

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	21	29	19	9	2	4	30	39	211
2019	Not a person with a disability	14	20	32	20	10	2	2	31	36	3541
2018	Person with a disability	21	20	31	14	9	2	3	25	42	183
2018	Not a person with a disability	15	21	31	19	10	2	2	29	38	3220
2017	Person with a disability	21	22	27	12	8	4	5	23	48	191
2017	Not a person with a disability	16	23	29	17	10	2	4	29	41	3335
2014	Person with a disability	24	19	32	11	5	4	6	18	47	167
2014	Not a person with a disability	20	26	27	15	8	2	3	24	48	3351
2011	Person with a disability	23	23	30	10	12	1	1	22	47	196
2011	Not a person with a disability	18	24	27	16	9	2	3	27	44	3679
2008	Person with a disability	19	25	24	16	10	3	3	27	47	179
2008	Not a person with a disability	17	26	30	15	8	2	3	24	45	3341

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	13	35	26	14	2	3	42	22	210
2019	Not a person with a disability	7	15	31	29	15	1	1	45	23	3533
2018	Person with a disability	14	22	26	23	14	0	1	37	37	183
2018	Not a person with a disability	8	16	32	27	14	1	1	42	25	3205
2017	Person with a disability	16	11	28	26	12	2	5	40	29	191
2017	Not a person with a disability	8	15	31	27	16	1	2	45	24	3326
2014	Person with a disability	11	17	35	21	10	3	2	33	30	169
2014	Not a person with a disability	7	17	35	25	12	1	2	38	25	3347
2011	Person with a disability	11	16	34	25	12	2	1	38	27	196
2011	Not a person with a disability	8	16	34	27	12	1	2	41	25	3671
2008	Person with a disability	12	14	41	23	7	2	2	31	27	179
2008	Not a person with a disability	9	20	33	25	10	1	2	36	29	3337

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	18	25	21	14	4	2	37	37	211
2019	Not a person with a disability	13	19	28	21	16	1	2	39	33	3541
2018	Person with a disability	24	19	26	15	11	0	5	28	45	184
2018	Not a person with a disability	15	21	29	20	12	2	2	33	37	3223
2017	Person with a disability	20	22	30	13	7	2	7	22	45	191
2017	Not a person with a disability	13	21	27	19	15	1	4	35	36	3336
2014	Person with a disability	21	22	27	16	6	4	3	24	47	168
2014	Not a person with a disability	14	24	31	17	10	1	3	28	40	3351
2011	Person with a disability	15	32	26	16	8	2	1	25	49	195
2011	Not a person with a disability	14	23	31	18	10	1	4	30	38	3679
2008	Person with a disability	19	27	30	14	9	1	1	23	47	179
2008	Not a person with a disability	14	23	29	19	11	1	3	30	39	3335

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	21	23	23	17	0	4	43	34	211
2019	Not a person with a disability	10	16	26	24	18	3	2	45	27	3535
2018	Person with a disability	16	19	23	19	14	5	4	37	38	183
2018	Not a person with a disability	11	18	25	24	16	3	3	42	31	3209
2017	Person with a disability	15	15	29	17	13	4	7	34	34	190
2017	Not a person with a disability	10	15	24	23	19	3	5	46	28	3339
2014	Person with a disability	9	14	25	29	13	4	6	47	26	167
2014	Not a person with a disability	6	12	24	30	20	3	5	55	19	3349
2011	Person with a disability	9	17	27	25	15	4	4	43	28	196
2011	Not a person with a disability	6	13	26	27	19	3	6	51	21	3667
2008	Person with a disability	18	20	26	23	9	1	4	34	39	179
2008	Not a person with a disability	11	19	25	24	15	3	4	42	31	3342

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	22	38	17	9	2	2	27	33	211
2019	Not a person with a disability	10	20	33	21	12	2	2	34	31	3540
2018	Person with a disability	16	25	30	14	9	2	4	24	44	184
2018	Not a person with a disability	12	20	33	20	10	2	2	32	34	3220
2017	Person with a disability	19	21	34	10	7	5	5	18	44	191
2017	Not a person with a disability	12	19	33	18	12	3	3	32	33	3337
2014	Person with a disability	23	23	31	9	6	4	4	16	50	168
2014	Not a person with a disability	15	23	31	16	9	3	3	27	40	3353

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	21	32	22	12	1	0	34	33	209
2019	Not a person with a disability	6	15	32	28	16	1	2	45	22	3548

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	68	16	6	4	3	0	3	87	7	211
2019	Not a person with a disability	68	18	6	4	3	0	1	87	7	3549
2017	Person with a disability	68	17	7	2	3	1	2	87	6	191
2017	Not a person with a disability	66	19	6	5	2	0	1	87	8	3353
2014	Person with a disability	65	15	5	4	4	2	4	85	9	169
2014	Not a person with a disability	65	20	6	4	2	0	1	87	7	3357
2011	Person with a disability	61	16	8	9	4	0	3	79	13	197
2011	Not a person with a disability	63	20	6	6	4	0	2	84	10	3681
2008	Person with a disability	65	16	6	5	5	0	3	84	10	179
2008	Not a person with a disability	58	20	7	7	5	0	4	81	12	3349

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	27	13	13	14	4	5	56	30	212
2019	Not a person with a disability	32	30	15	7	6	5	4	69	15	3553
2018	Person with a disability	21	23	19	12	12	8	3	50	28	183
2018	Not a person with a disability	26	31	17	9	6	7	3	64	17	3208
2017	Person with a disability	20	27	17	13	16	4	3	51	31	191
2017	Not a person with a disability	30	31	13	9	6	5	5	69	16	3353
2014	Person with a disability	20	31	17	10	17	4	2	54	28	169
2014	Not a person with a disability	30	32	15	8	5	6	4	68	14	3354

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	25	8	12	10	3	1	69	23	212
2019	Not a person with a disability	50	28	8	7	5	1	0	79	13	3544
2018	Person with a disability	36	24	8	18	11	3	1	62	30	182
2018	Not a person with a disability	45	31	9	8	6	1	0	77	14	3205
2017	Person with a disability	35	29	9	12	13	2	1	65	26	190
2017	Not a person with a disability	48	30	8	8	5	1	0	78	13	3349
2014	Person with a disability	36	23	7	14	19	2	0	60	33	169
2014	Not a person with a disability	45	31	9	9	5	1	0	77	14	3359

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	31	9	12	7	0	0	73	18	211
2019	Not a person with a disability	55	30	6	6	3	0	0	85	9	3548
2018	Person with a disability	44	33	8	9	4	2	0	78	13	182
2018	Not a person with a disability	52	33	6	6	3	0	0	85	9	3208
2017	Person with a disability	38	31	11	12	7	1	1	71	18	190
2017	Not a person with a disability	49	35	8	6	2	0	0	84	8	3347
2014	Person with a disability	34	41	9	9	6	1	0	75	16	169
2014	Not a person with a disability	45	39	8	5	2	0	0	85	7	3355

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	30	14	7	7	2	1	72	14	211
2019	Not a person with a disability	47	34	10	4	3	1	1	83	7	3546
2018	Person with a disability	38	30	15	8	7	2	1	70	15	183
2018	Not a person with a disability	43	37	11	5	2	1	0	82	7	3212

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	23	14	8	4	2	6	72	13	211
2019	Not a person with a disability	51	26	12	4	2	1	4	81	6	3551

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	23	14	10	10	2	1	65	20	211
2019	Not a person with a disability	46	31	11	6	5	1	1	78	11	3549
2018	Person with a disability	37	29	12	9	10	1	2	68	20	182
2018	Not a person with a disability	44	33	10	7	4	0	0	78	11	3208
2017	Person with a disability	31	31	18	8	11	1	1	63	19	190
2017	Not a person with a disability	42	35	11	7	4	0	0	78	11	3354
2014	Person with a disability	36	31	11	8	10	2	1	69	19	169
2014	Not a person with a disability	39	38	11	7	4	1	0	78	11	3361
2011	Person with a disability	38	30	18	6	8	1	0	68	14	195
2011	Not a person with a disability	37	37	12	9	5	0	0	74	14	3685
2008	Person with a disability	33	32	15	11	8	1	1	66	19	179
2008	Not a person with a disability	31	36	14	11	7	1	1	68	18	3350

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	19	18	10	7	2	0	65	17	210
2019	Not a person with a disability	53	26	10	5	3	2	1	81	9	3544
2018	Person with a disability	40	27	11	11	7	2	2	70	18	182
2018	Not a person with a disability	53	27	10	5	3	1	1	81	9	3199
2017	Person with a disability	40	22	16	9	10	2	2	64	19	191
2017	Not a person with a disability	51	29	10	5	3	2	1	82	8	3350
2014	Person with a disability	43	23	9	8	11	5	1	70	21	169
2014	Not a person with a disability	47	31	11	5	3	2	1	80	9	3359
2011	Person with a disability	40	33	10	6	6	4	1	77	13	196
2011	Not a person with a disability	45	31	11	7	4	2	0	78	11	3684
2008	Person with a disability	46	26	9	9	9	1	1	72	18	179
2008	Not a person with a disability	38	33	12	7	6	3	1	73	14	3349

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	29	9	11	9	0	0	70	20	211
2019	Not a person with a disability	50	30	9	6	4	1	0	81	10	3540
2018	Person with a disability	41	27	10	9	11	2	1	69	21	182
2018	Not a person with a disability	48	32	9	6	4	1	0	81	10	3199
2017	Person with a disability	35	30	14	11	9	1	0	65	21	190
2017	Not a person with a disability	49	31	9	7	4	1	0	81	10	3346
2014	Person with a disability	36	31	8	11	11	2	1	68	23	168
2014	Not a person with a disability	45	34	9	7	5	0	0	79	11	3358
2011	Person with a disability	43	30	9	8	9	1	0	74	17	196
2011	Not a person with a disability	41	35	10	8	5	1	0	76	13	3682
2008	Person with a disability	39	31	9	11	10	1	1	71	21	179
2008	Not a person with a disability	35	35	12	10	7	1	0	71	17	3348

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	84	9	2	1	1	0	1	95	2	211
2019	Not a person with a disability	82	10	3	2	1	0	1	94	3	3544
2017	Person with a disability	76	13	4	2	4	1	2	91	5	191
2017	Not a person with a disability	78	15	3	2	1	0	1	94	3	3347
2014	Person with a disability	75	11	5	0	2	2	4	92	2	169
2014	Not a person with a disability	78	14	3	1	1	0	2	94	3	3359
2011	Person with a disability	73	11	8	2	3	0	4	87	5	196
2011	Not a person with a disability	76	14	4	2	2	0	1	92	5	3680
2008	Person with a disability	76	9	3	4	2	1	4	91	6	179
2008	Not a person with a disability	78	11	3	3	3	0	3	91	5	3349

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	17	9	7	8	1	5	75	16	212
2019	Not a person with a disability	58	21	7	5	5	2	3	83	10	3546
2017	Person with a disability	46	28	5	4	12	4	2	78	17	191
2017	Not a person with a disability	51	24	7	5	4	4	5	82	10	3342
2014	Person with a disability	45	22	8	5	12	6	3	73	18	169
2014	Not a person with a disability	52	24	7	4	5	3	4	83	10	3360
2011	Person with a disability	47	26	5	12	8	1	2	74	20	196
2011	Not a person with a disability	49	26	9	6	5	2	3	79	11	3681

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	58	14	11	7	7	1	1	74	15	211
2019	Not a person with a disability	64	21	8	3	3	1	0	86	6	3554
2018	Person with a disability	48	22	14	2	11	2	1	72	13	181
2018	Not a person with a disability	60	23	8	3	3	1	0	84	7	3196
2017	Person with a disability	47	24	8	6	12	3	1	74	18	191
2017	Not a person with a disability	60	24	8	4	4	1	0	85	8	3349

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	23	15	8	8	1	0	69	16	212
2019	Not a person with a disability	57	25	9	5	4	0	0	83	9	3554
2018	Person with a disability	42	26	11	11	9	0	1	69	20	182
2018	Not a person with a disability	54	27	9	5	4	0	0	81	10	3206
2017	Person with a disability	40	22	12	10	13	2	1	64	24	191
2017	Not a person with a disability	55	27	9	5	4	0	0	82	9	3345
2014	Person with a disability	44	22	12	11	10	1	1	67	21	169
2014	Not a person with a disability	51	30	9	6	4	0	0	82	10	3359

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	43	22	3	10	0	0	64	13	29
2019	Not a person with a disability	25	46	12	10	3	2	2	74	14	895

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	27	16	11	10	9	1	59	23	211
2019	Not a person with a disability	34	32	14	8	5	7	0	72	14	3531
2018	Person with a disability	29	23	12	10	16	9	1	58	29	184
2018	Not a person with a disability	33	31	16	8	6	6	0	68	15	3231
2017	Person with a disability	18	33	16	11	12	10	2	57	26	191
2017	Not a person with a disability	31	32	16	7	7	8	0	68	15	3350
2014	Person with a disability	18	33	14	15	11	8	0	56	28	169
2014	Not a person with a disability	27	35	16	7	5	10	0	68	14	3357
2011	Person with a disability	13	31	20	16	12	8	0	48	30	197
2011	Not a person with a disability	23	31	20	9	7	10	1	60	17	3688

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	31	15	12	11	5	1	59	25	212
2019	Not a person with a disability	32	33	16	10	7	3	0	67	17	3527
2018	Person with a disability	24	24	15	15	18	3	1	50	34	184
2018	Not a person with a disability	29	33	17	11	8	2	0	63	20	3226
2017	Person with a disability	16	31	19	14	12	7	1	51	28	190
2017	Not a person with a disability	28	32	19	10	8	2	0	62	19	3349
2014	Person with a disability	19	32	12	21	13	3	0	52	35	169
2014	Not a person with a disability	24	35	18	12	7	3	0	61	20	3357
2011	Person with a disability	12	30	24	13	17	4	1	44	31	196
2011	Not a person with a disability	19	33	21	13	10	3	0	54	24	3671
2008	Person with a disability	20	24	19	16	17	2	1	46	34	179
2008	Not a person with a disability	19	35	19	14	10	2	0	56	25	3347

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	25	18	19	11	7	1	49	32	212
2019	Not a person with a disability	23	31	19	13	8	5	0	57	22	3529
2018	Person with a disability	17	22	19	15	19	6	1	43	37	183
2018	Not a person with a disability	21	31	20	14	9	5	0	54	25	3225
2017	Person with a disability	12	27	22	18	14	6	1	42	35	190
2017	Not a person with a disability	20	30	20	14	9	6	0	54	25	3345
2014	Person with a disability	15	30	15	19	16	5	0	48	37	169
2014	Not a person with a disability	16	33	21	16	8	6	0	52	25	3355
2011	Person with a disability	9	27	21	21	14	6	1	39	38	196
2011	Not a person with a disability	12	32	22	18	9	7	0	47	29	3686
2008	Person with a disability	12	25	16	19	21	6	1	39	44	178
2008	Not a person with a disability	9	32	22	19	10	7	0	45	31	3349

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	28	20	17	15	3	1	46	34	209
2019	Not a person with a disability	21	32	18	16	9	3	0	55	26	3533
2018	Person with a disability	18	22	18	19	20	3	1	41	40	184
2018	Not a person with a disability	18	34	18	16	11	2	0	53	28	3230
2017	Person with a disability	13	28	20	17	15	5	1	44	34	191
2017	Not a person with a disability	20	34	17	15	10	3	0	56	26	3343
2014	Person with a disability	13	34	12	19	16	5	0	50	37	169
2014	Not a person with a disability	16	38	19	15	9	3	0	55	25	3356
2011	Person with a disability	9	28	17	23	18	5	0	39	43	197
2011	Not a person with a disability	13	34	19	18	11	3	0	49	31	3682
2008	Person with a disability	14	35	12	19	18	2	1	50	39	178
2008	Not a person with a disability	14	35	18	20	11	3	0	50	32	3350

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	24	12	4	3	7	0	80	7	212
2019	Not a person with a disability	48	24	13	5	3	6	1	78	8	3554

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	40	18	9	3	1	1	70	12	211
2019	Not a person with a disability	31	44	14	7	3	1	0	76	10	3550
2018	Person with a disability	26	41	14	13	5	1	1	68	18	180
2018	Not a person with a disability	26	44	16	9	4	1	0	71	13	3224
2017	Person with a disability	23	44	18	6	8	2	0	68	14	191
2017	Not a person with a disability	29	43	15	8	3	1	0	73	11	3350
2014	Person with a disability	19	43	17	13	5	4	0	64	18	169
2014	Not a person with a disability	25	43	18	8	3	2	0	70	12	3360
2011	Person with a disability	21	45	16	12	4	2	1	67	16	194
2011	Not a person with a disability	24	41	18	11	5	2	0	66	16	3681

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	35	19	22	8	3	1	49	31	212
2019	Not a person with a disability	19	35	20	15	7	3	0	56	23	3533

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	26	16	16	11	2	1	55	28	212
2019	Not a person with a disability	31	36	13	10	5	3	1	70	16	3547
2018	Person with a disability	26	33	9	13	15	3	1	61	29	183
2018	Not a person with a disability	29	37	15	10	5	3	1	69	15	3222
2017	Person with a disability	28	32	12	12	13	4	1	63	25	191
2017	Not a person with a disability	32	36	13	9	5	4	1	72	15	3347
2014	Person with a disability	30	34	8	11	11	6	0	68	23	169
2014	Not a person with a disability	34	38	13	7	4	3	1	75	12	3356
2011	Person with a disability	28	28	11	16	9	8	1	61	27	195
2011	Not a person with a disability	31	32	15	10	6	5	1	67	17	3683
2008	Person with a disability	29	28	14	10	11	6	2	62	23	179
2008	Not a person with a disability	26	33	15	12	7	5	2	63	21	3349

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	27	21	10	7	3	1	60	18	211
2019	Not a person with a disability	34	35	19	6	3	2	0	71	9	3547
2018	Person with a disability	27	36	13	9	12	2	1	65	22	181
2018	Not a person with a disability	31	38	19	6	4	2	0	70	10	3216

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	17	15	18	23	10	3	36	47	212
2019	Not a person with a disability	21	22	19	12	11	12	3	50	27	3542
2018	Person with a disability	14	11	19	15	28	10	2	29	49	183
2018	Not a person with a disability	17	23	20	13	12	12	3	47	29	3223
2017	Person with a disability	12	15	14	18	31	10	1	30	55	189
2017	Not a person with a disability	16	21	19	13	14	13	5	45	32	3350
2014	Person with a disability	11	19	13	15	32	9	2	33	53	169
2014	Not a person with a disability	14	21	19	15	14	12	4	42	35	3359
2011	Person with a disability	11	13	21	16	25	12	3	28	47	197
2011	Not a person with a disability	12	19	19	15	14	16	4	40	36	3685

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	26	19	14	14	2	2	50	30	209
2019	Not a person with a disability	28	34	16	12	8	2	0	63	20	3541
2018	Person with a disability	23	24	19	14	16	3	1	49	31	179
2018	Not a person with a disability	25	34	17	13	8	2	0	61	22	3218
2017	Person with a disability	20	31	13	12	20	3	1	53	33	190
2017	Not a person with a disability	29	35	15	11	7	3	0	66	18	3346
2014	Person with a disability	15	27	15	21	16	5	0	44	40	169
2014	Not a person with a disability	24	35	17	12	8	3	0	61	21	3356
2011	Person with a disability	20	32	16	17	14	2	0	52	31	196
2011	Not a person with a disability	25	35	16	13	9	2	0	61	22	3686
2008	Person with a disability	17	34	15	19	14	1	0	52	33	178
2008	Not a person with a disability	21	38	18	13	8	2	0	60	22	3348

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	22	16	12	27	2	4	41	42	212
2019	Not a person with a disability	25	28	15	15	14	2	2	55	30	3549
2018	Person with a disability	18	20	11	17	32	1	2	39	49	182
2018	Not a person with a disability	22	28	15	15	16	2	1	52	33	3224
2017	Person with a disability	11	22	13	12	36	2	3	35	51	191
2017	Not a person with a disability	22	27	15	16	16	3	2	51	33	3347
2014	Person with a disability	10	21	11	13	40	4	1	33	56	169
2014	Not a person with a disability	17	24	17	18	21	3	2	42	40	3358
2011	Person with a disability	9	21	19	14	34	2	1	31	50	195
2011	Not a person with a disability	14	25	17	17	23	1	2	41	42	3679
2008	Person with a disability	9	24	14	17	31	2	4	35	51	179
2008	Not a person with a disability	16	29	16	18	18	2	1	46	37	3349

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	22	14	9	7	0	5	69	16	212
2019	Not a person with a disability	54	22	12	4	3	1	4	80	8	3550

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	11	9	4	9	1	15	74	16	211
2019	Not a person with a disability	60	12	8	4	5	1	10	81	10	3550

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	17	19	8	6	2	5	64	15	210
2019	Not a person with a disability	50	24	13	6	3	2	3	77	9	3547

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	13	18	10	9	2	7	60	20	210
2019	Not a person with a disability	48	20	13	6	5	3	4	73	12	3535

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	47	13	9	7	15	4	7	66	24	209
2019	Not a person with a disability	54	13	10	7	7	3	6	74	15	3543

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	15	8	5	4	3	5	82	10	209
2019	Not a person with a disability	69	13	7	2	3	2	4	87	5	3540

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	59	7	9	6	7	6	6	75	15	209
2019	Not a person with a disability	75	8	4	2	2	4	4	90	5	3541

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	56	13	9	6	7	3	6	77	14	211
2019	Not a person with a disability	80	5	2	1	1	2	9	96	1	3531

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	33	20	11	9	5	0	58	21	212
2019	Not a person with a disability	24	40	19	9	5	4	0	66	14	3549
2018	Person with a disability	21	28	20	13	12	4	1	52	27	183
2018	Not a person with a disability	23	37	21	9	6	4	0	63	16	3226
2017	Person with a disability	12	35	19	15	16	3	1	49	32	190
2017	Not a person with a disability	23	36	20	10	6	4	1	61	17	3346

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	35	13	11	3	2	0	72	15	212
2019	Not a person with a disability	40	38	12	6	3	2	0	79	9	3529
2018	Person with a disability	41	33	9	9	5	3	0	76	14	182
2018	Not a person with a disability	45	37	11	4	2	1	0	83	6	3218
2017	Person with a disability	29	38	13	9	7	4	0	70	17	189
2017	Not a person with a disability	40	40	11	4	2	2	0	82	7	3350
2014	Person with a disability	32	34	10	14	7	1	1	68	22	169
2014	Not a person with a disability	42	38	11	4	2	3	0	82	6	3358
2011	Person with a disability	27	31	20	8	11	4	0	60	19	197
2011	Not a person with a disability	33	38	16	6	4	4	0	74	10	3683

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	27	16	6	2	5	0	75	8	211
2019	Not a person with a disability	49	32	10	3	2	3	0	84	5	3540
2018	Person with a disability	46	28	11	7	4	4	1	78	11	182
2018	Not a person with a disability	47	34	12	3	1	3	0	83	4	3205
2017	Person with a disability	35	32	16	6	6	5	0	71	12	191
2017	Not a person with a disability	41	35	14	3	3	4	1	80	6	3349
2014	Person with a disability	36	34	14	3	6	5	1	75	10	169
2014	Not a person with a disability	44	34	12	3	1	5	0	83	4	3356

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	26	12	10	6	1	72	16	211
2019	Not a person with a disability	55	31	8	4	2	0	86	6	3545
2018	Person with a disability	42	32	9	9	8	0	74	17	183
2018	Not a person with a disability	51	34	8	4	2	0	86	6	3216
2017	Person with a disability	31	36	10	11	9	3	69	21	189
2017	Not a person with a disability	49	36	8	4	3	0	85	7	3348
2014	Person with a disability	38	30	12	11	9	0	68	20	169
2014	Not a person with a disability	48	36	9	4	2	1	85	6	3357
2011	Person with a disability	32	33	17	10	6	2	67	17	197
2011	Not a person with a disability	40	38	12	5	3	1	79	9	3671
2008	Person with a disability	30	34	15	8	11	1	65	20	179
2008	Not a person with a disability	34	41	12	7	4	1	76	11	3345

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	25	21	8	8	2	0	62	16	212
2019	Not a person with a disability	46	30	14	6	4	1	0	76	10	3540
2018	Person with a disability	36	30	14	11	9	1	0	66	20	183
2018	Not a person with a disability	41	32	16	6	4	1	0	74	10	3209
2017	Person with a disability	27	28	18	13	11	2	0	56	25	189
2017	Not a person with a disability	40	32	16	6	5	1	0	73	11	3341
2014	Person with a disability	24	28	21	14	11	2	0	53	26	169
2014	Not a person with a disability	34	37	15	8	5	1	0	72	13	3360
2011	Person with a disability	23	33	22	13	6	2	1	58	19	196
2011	Not a person with a disability	31	35	20	8	5	1	0	67	14	3679

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	26	19	10	6	1	0	64	17	211
2019	Not a person with a disability	43	33	12	7	4	0	0	77	11	3536
2018	Person with a disability	34	29	12	16	8	1	0	64	24	182
2018	Not a person with a disability	39	35	15	6	4	0	0	74	11	3199
2017	Person with a disability	28	28	17	15	11	2	1	57	26	189
2017	Not a person with a disability	38	35	14	7	4	0	0	74	11	3348
2014	Person with a disability	24	33	18	14	10	2	0	58	24	169
2014	Not a person with a disability	33	38	15	8	4	0	0	72	12	3358
2011	Person with a disability	23	38	19	13	7	1	0	61	20	194
2011	Not a person with a disability	30	39	17	9	5	0	0	69	14	3678
2008	Person with a disability	28	34	18	10	8	1	0	63	19	179
2008	Not a person with a disability	29	40	15	10	5	0	0	70	15	3351

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	19	16	13	10	6	1	58	25	212
2019	Not a person with a disability	38	24	19	9	6	3	1	64	16	3548
2018	Person with a disability	28	22	17	13	15	4	1	53	30	182
2018	Not a person with a disability	34	25	19	11	7	3	0	61	19	3220
2017	Person with a disability	27	21	18	11	19	3	1	50	32	188
2017	Not a person with a disability	33	26	19	11	7	4	1	62	19	3351
2014	Person with a disability	26	22	15	14	17	5	1	51	32	169
2014	Not a person with a disability	31	26	20	11	8	4	1	60	20	3359
2011	Person with a disability	23	23	27	10	11	5	1	49	22	196
2011	Not a person with a disability	30	26	19	11	8	5	1	59	21	3677
2008	Person with a disability	29	29	13	12	11	5	1	62	24	179
2008	Not a person with a disability	26	29	18	13	9	5	1	58	23	3348

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	32	30	38	212
2019	Not a person with a disability	30	35	35	3560
2018	Person with a disability	31	27	42	184
2018	Not a person with a disability	29	37	35	3227
2017	Person with a disability	38	24	38	191
2017	Not a person with a disability	27	39	34	3353
2014	Person with a disability	32	33	35	169
2014	Not a person with a disability	27	39	34	3360
2011	Person with a disability	27	34	40	197
2011	Not a person with a disability	28	40	31	3687

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	12	26	37	3	16	6	66
2019	Not a person with a disability	12	29	40	5	7	7	1053
2018	Person with a disability	14	18	49	7	6	7	57
2018	Not a person with a disability	12	26	42	5	7	8	926
2017	Person with a disability	17	18	41	9	5	9	72
2017	Not a person with a disability	15	24	40	6	8	8	913
2014	Person with a disability	24	12	34	11	9999	19	54
2014	Not a person with a disability	19	25	38	9	9999	9	918
2011	Person with a disability	27	15	34	11	9999	13	53
2011	Not a person with a disability	18	24	41	8	9999	9	1044

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	43	6	7	2	1	3	85	9	210
2019	Not a person with a disability	34	45	9	6	3	1	3	81	9	3525

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	20	10	7	4	7	3	77	12	209
2019	Not a person with a disability	56	23	8	3	1	6	3	87	4	3531

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	26	74	211
2019	Not a person with a disability	13	87	3551
2018	Person with a disability	28	72	184
2018	Not a person with a disability	11	89	3228

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	57	43	58
2019	Not a person with a disability	49	51	451
2018	Person with a disability	67	33	53
2018	Not a person with a disability	50	50	364

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	62	38	58
2019	Not a person with a disability	61	39	451
2018	Person with a disability	53	47	53
2018	Not a person with a disability	64	36	364

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	58
2019	Not a person with a disability	8	92	451

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	58
2019	Not a person with a disability	0	100	451

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	58
2019	Not a person with a disability	4	96	451
2018	Person with a disability	11	89	53
2018	Not a person with a disability	4	96	364

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	46	54	57
2019	Not a person with a disability	34	66	441
2018	Person with a disability	40	60	53
2018	Not a person with a disability	38	62	364

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	54	46	57
2019	Not a person with a disability	39	61	441
2018	Person with a disability	37	63	53
2018	Not a person with a disability	35	65	364

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	67	33	57
2019	Not a person with a disability	45	55	441
2018	Person with a disability	61	39	53
2018	Not a person with a disability	41	59	364

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	56	44	57
2019	Not a person with a disability	37	63	441
2018	Person with a disability	36	64	53
2018	Not a person with a disability	36	64	364

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	44	56	57
2019	Not a person with a disability	28	72	441
2018	Person with a disability	42	58	53
2018	Not a person with a disability	26	74	364

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	46	54	57
2019	Not a person with a disability	51	49	441
2018	Person with a disability	51	49	53
2018	Not a person with a disability	50	50	364

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	36	64	57
2019	Not a person with a disability	31	69	441
2018	Person with a disability	35	65	53
2018	Not a person with a disability	26	74	364

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	57
2019	Not a person with a disability	6	94	441
2018	Person with a disability	17	83	53
2018	Not a person with a disability	7	93	364

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	57
2019	Not a person with a disability	9	91	441
2018	Person with a disability	9	91	53
2018	Not a person with a disability	8	92	364

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	66	34	57
2019	Not a person with a disability	45	55	441
2018	Person with a disability	40	60	53
2018	Not a person with a disability	41	59	364

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	32	68	57
2019	Not a person with a disability	23	77	441
2018	Person with a disability	20	80	53
2018	Not a person with a disability	24	76	364

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	57
2019	Not a person with a disability	14	86	441
2018	Person with a disability	20	80	53
2018	Not a person with a disability	14	86	364

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	59	41	56
2019	Not a person with a disability	56	44	433
2018	Person with a disability	50	50	53
2018	Not a person with a disability	53	47	365

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	34	66	56
2019	Not a person with a disability	29	71	433

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	56
2019	Not a person with a disability	9	91	433

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	56
2019	Not a person with a disability	12	88	433
2018	Person with a disability	20	80	53
2018	Not a person with a disability	10	90	365

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	56
2019	Not a person with a disability	11	89	433
2018	Person with a disability	12	88	53
2018	Not a person with a disability	7	93	365

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	56
2019	Not a person with a disability	4	96	433

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	26	74	56
2019	Not a person with a disability	11	89	433

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	56
2019	Not a person with a disability	26	74	433
2018	Person with a disability	22	78	53
2018	Not a person with a disability	29	71	365

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	50
2019	Not a person with a disability	8	92	414

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	50
2019	Not a person with a disability	21	79	414
2018	Person with a disability	26	74	50
2018	Not a person with a disability	21	79	353

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	50
2019	Not a person with a disability	13	87	414
2018	Person with a disability	12	88	50
2018	Not a person with a disability	9	91	353

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	50
2019	Not a person with a disability	13	87	414
2018	Person with a disability	12	88	50
2018	Not a person with a disability	11	89	353

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	50
2019	Not a person with a disability	12	88	414
2018	Person with a disability	10	90	50
2018	Not a person with a disability	14	86	353

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	44	56	50
2019	Not a person with a disability	33	67	414
2018	Person with a disability	44	56	50
2018	Not a person with a disability	31	69	353

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	50
2019	Not a person with a disability	9	91	414
2018	Person with a disability	14	86	50
2018	Not a person with a disability	10	90	353

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	70	30	50
2019	Not a person with a disability	45	55	414
2018	Person with a disability	64	36	50
2018	Not a person with a disability	46	54	353

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	58	42	50
2019	Not a person with a disability	50	50	414
2018	Person with a disability	62	38	50
2018	Not a person with a disability	52	48	353

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	50
2019	Not a person with a disability	13	87	414
2018	Person with a disability	14	86	50
2018	Not a person with a disability	15	85	353

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	30	70	210
2019	Not a person with a disability	17	83	3537

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	12	16	12	15	26	7	36	41	212
2019	Not a person with a disability	18	15	18	6	6	29	9	52	19	3548
2018	Person with a disability	14	14	20	13	15	22	2	37	37	183
2018	Not a person with a disability	16	16	20	5	5	30	8	51	16	3225
2017	Person with a disability	9	13	22	9	19	21	6	31	39	191
2017	Not a person with a disability	15	16	17	5	5	32	10	53	18	3355
2014	Person with a disability	14	13	27	7	13	18	7	37	27	169
2014	Not a person with a disability	16	16	18	5	4	33	9	55	15	3360

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	21	17	13	9	12	1	56	25	211
2019	Not a person with a disability	34	31	14	5	4	10	1	73	11	3551
2018	Person with a disability	21	33	18	10	9	9	1	60	20	182
2018	Not a person with a disability	31	30	17	5	4	11	1	70	11	3227
2017	Person with a disability	21	21	18	12	14	12	2	48	31	190
2017	Not a person with a disability	27	29	18	6	4	14	2	68	11	3353
2014	Person with a disability	26	27	19	10	10	9	1	58	21	169
2014	Not a person with a disability	28	30	18	5	3	15	1	69	9	3359
2011	Person with a disability	17	41	16	9	10	8	0	63	20	196
2011	Not a person with a disability	28	33	19	5	3	11	0	69	10	3681

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	212
2019	Not a person with a disability	6	94	3551
2018	Person with a disability	19	81	182
2018	Not a person with a disability	6	94	3226

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	42	58	42
2019	Not a person with a disability	39	61	191
2018	Person with a disability	36	64	36
2018	Not a person with a disability	29	71	200

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	69	31	42
2019	Not a person with a disability	73	27	191
2018	Person with a disability	83	17	36
2018	Not a person with a disability	82	18	200

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	42
2019	Not a person with a disability	5	95	191
2018	Person with a disability	0	100	36
2018	Not a person with a disability	5	95	200

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	42
2019	Not a person with a disability	7	93	191

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	42
2019	Not a person with a disability	27	73	184

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	42
2019	Not a person with a disability	20	80	184

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	42
2019	Not a person with a disability	3	97	184

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	42
2019	Not a person with a disability	33	67	184
2018	Person with a disability	37	63	36
2018	Not a person with a disability	35	65	200

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	25	75	42
2019	Not a person with a disability	25	75	184
2018	Person with a disability	25	75	36
2018	Not a person with a disability	26	74	200

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	42
2019	Not a person with a disability	12	88	184
2018	Person with a disability	17	83	36
2018	Not a person with a disability	13	87	200

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	64	36	42
2019	Not a person with a disability	3	97	184
2018	Person with a disability	58	42	36
2018	Not a person with a disability	3	97	200

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Person with a disability	100	42
2019	Not a person with a disability	100	184
2018	Person with a disability	100	36
2018	Not a person with a disability	100	200

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	38	62	42
2019	Not a person with a disability	29	71	180
2018	Person with a disability	47	53	36
2018	Not a person with a disability	24	76	200

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	26	74	42
2019	Not a person with a disability	13	87	180
2018	Person with a disability	16	84	36
2018	Not a person with a disability	12	88	200

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	42
2019	Not a person with a disability	11	89	180
2018	Person with a disability	19	81	36
2018	Not a person with a disability	6	94	200

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	20	80	42
2019	Not a person with a disability	5	95	180

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	40	60	42
2019	Not a person with a disability	51	49	180
2018	Person with a disability	34	66	36
2018	Not a person with a disability	58	42	200

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	211
2019	Not a person with a disability	7	93	3544

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	15	20	6	10	29	9	44	24	212
2019	Not a person with a disability	19	15	19	3	2	34	9	59	9	3541
2018	Person with a disability	17	12	24	5	9	28	5	43	21	183
2018	Not a person with a disability	19	15	19	3	3	35	7	57	9	3215
2017	Person with a disability	10	17	20	7	12	29	6	41	29	190
2017	Not a person with a disability	16	15	17	2	2	38	9	59	9	3351
2014	Person with a disability	15	15	20	7	9	29	5	45	25	168
2014	Not a person with a disability	16	15	18	2	2	39	9	59	7	3358

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	25	17	9	6	11	4	62	18	212
2019	Not a person with a disability	37	30	15	3	2	12	2	77	6	3548
2018	Person with a disability	28	29	19	5	9	9	2	64	15	184
2018	Not a person with a disability	33	30	18	3	3	12	1	73	6	3213
2017	Person with a disability	22	25	18	6	10	15	3	58	20	188
2017	Not a person with a disability	31	29	17	3	2	17	2	74	6	3347
2014	Person with a disability	28	19	19	5	9	19	2	58	18	168
2014	Not a person with a disability	29	29	17	2	2	19	2	74	5	3357
2011	Person with a disability	23	31	19	10	6	9	1	61	18	197
2011	Not a person with a disability	32	32	17	3	2	14	0	75	6	3679

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	23	18	14	19	0	4	47	34	211
2019	Not a person with a disability	28	29	20	12	11	0	1	57	23	3551
2018	Person with a disability	17	26	15	19	19	1	2	45	40	180
2018	Not a person with a disability	25	26	22	13	12	0	2	52	25	3219
2017	Person with a disability	18	17	18	16	28	1	2	36	46	189
2017	Not a person with a disability	24	23	21	14	15	0	2	48	31	3345

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	26	24	17	9	0	2	48	27	211
2019	Not a person with a disability	22	29	26	14	8	0	1	52	22	3548
2018	Person with a disability	15	25	23	20	17	0	0	40	38	183
2018	Not a person with a disability	17	27	29	16	10	0	1	44	26	3228
2017	Person with a disability	14	25	25	19	16	1	2	40	35	190
2017	Not a person with a disability	19	28	27	15	10	0	1	47	25	3350

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	34	17	14	5	0	3	63	20	210
2019	Not a person with a disability	28	31	23	10	6	0	1	60	17	3525
2018	Person with a disability	20	27	21	17	14	0	1	48	31	183
2018	Not a person with a disability	23	30	25	13	8	0	1	53	21	3218
2017	Person with a disability	19	29	22	10	16	1	3	49	27	191
2017	Not a person with a disability	25	30	23	12	8	0	2	56	20	3338

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	25	19	14	16	1	3	50	31	209
2019	Not a person with a disability	25	26	22	14	11	1	1	52	25	3534
2018	Person with a disability	18	24	15	21	19	1	2	43	42	184
2018	Not a person with a disability	22	25	24	16	12	1	2	48	28	3219
2017	Person with a disability	20	20	21	17	18	1	3	42	37	189
2017	Not a person with a disability	24	25	22	15	11	1	2	50	27	3352

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	24	9	3	7	0	9	80	11	209
2019	Not a person with a disability	52	23	12	5	3	1	4	79	9	3538
2018	Person with a disability	41	20	12	8	7	1	11	69	16	184
2018	Not a person with a disability	46	23	15	6	4	1	6	73	11	3204
2017	Person with a disability	35	27	12	7	8	2	8	70	17	189
2017	Not a person with a disability	43	24	14	6	4	1	9	74	10	3354

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	25	17	11	13	0	1	57	25	212
2019	Not a person with a disability	36	29	19	9	6	0	1	66	15	3543
2018	Person with a disability	26	25	20	12	16	0	1	51	29	184
2018	Not a person with a disability	32	27	22	10	8	0	1	60	18	3221
2017	Person with a disability	19	24	26	13	16	1	2	43	30	190
2017	Not a person with a disability	32	30	19	11	6	0	1	63	18	3341

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	26	23	14	8	3	1	54	22	211
2019	Not a person with a disability	31	34	21	8	4	1	1	66	13	3543
2018	Person with a disability	20	26	25	20	7	0	2	47	28	184
2018	Not a person with a disability	27	34	22	10	5	1	1	62	15	3208
2017	Person with a disability	18	27	22	13	15	1	4	47	30	190
2017	Not a person with a disability	29	32	21	10	5	1	2	63	16	3342

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	26	24	14	6	0	2	54	21	211
2019	Not a person with a disability	28	32	23	11	5	0	1	61	16	3549
2018	Person with a disability	15	24	26	19	13	1	2	40	33	184
2018	Not a person with a disability	23	32	24	12	6	1	1	57	19	3207
2017	Person with a disability	14	27	29	12	13	2	3	43	27	190
2017	Not a person with a disability	24	32	22	13	6	0	2	58	20	3340

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	28	26	14	8	0	2	52	22	210
2019	Not a person with a disability	33	31	19	10	6	1	1	64	16	3538
2018	Person with a disability	24	23	21	20	11	0	1	47	31	183
2018	Not a person with a disability	29	32	21	10	7	0	1	62	17	3207
2017	Person with a disability	24	25	21	11	14	3	2	52	26	190
2017	Not a person with a disability	30	31	20	11	6	0	2	62	17	3345

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	23	16	12	10	0	2	61	23	211
2019	Not a person with a disability	46	26	14	7	5	1	1	73	13	3544

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	28	25	8	6	0	2	61	14	208
2019	Not a person with a disability	37	30	19	8	4	0	1	68	13	3537
2018	Person with a disability	26	24	26	11	11	1	1	51	22	183
2018	Not a person with a disability	29	33	21	10	5	1	1	63	15	3187
2017	Person with a disability	25	27	16	15	14	1	2	54	29	190
2017	Not a person with a disability	32	33	19	9	5	1	2	67	14	3334

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	23	13	6	9	0	1	72	16	209
2019	Not a person with a disability	57	23	11	5	3	0	2	82	8	3529
2018	Person with a disability	40	20	19	7	11	1	3	62	18	184
2018	Not a person with a disability	55	22	11	5	3	0	3	80	9	3195
2017	Person with a disability	40	18	17	13	8	1	3	60	22	191
2017	Not a person with a disability	59	21	11	5	2	0	2	82	7	3347

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	19	12	5	9	1	4	73	15	211
2019	Not a person with a disability	77	10	4	1	1	1	7	94	2	3539
2018	Person with a disability	46	17	14	7	11	2	3	67	19	184
2018	Not a person with a disability	72	13	5	2	1	1	5	91	3	3198

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	15	9	5	12	1	4	73	17	210
2019	Not a person with a disability	73	12	5	3	4	1	3	88	7	3536
2018	Person with a disability	46	21	12	7	9	2	3	70	17	184
2018	Not a person with a disability	71	11	6	3	3	1	4	87	7	3203
2017	Person with a disability	49	16	9	12	8	3	4	69	21	190
2017	Not a person with a disability	73	11	5	3	3	1	4	88	7	3352

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	27	12	5	6	0	4	75	12	207
2019	Not a person with a disability	59	25	9	3	2	0	1	85	5	3532
2018	Person with a disability	42	25	15	11	5	1	1	68	17	181
2018	Not a person with a disability	57	25	10	3	2	0	2	84	6	3211
2017	Person with a disability	43	25	16	6	4	1	4	72	11	189
2017	Not a person with a disability	58	25	8	3	2	0	3	86	5	3348

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	17	13	7	9	1	4	70	17	209
2019	Not a person with a disability	62	18	9	5	4	0	1	82	9	3528
2018	Person with a disability	39	24	14	11	10	1	2	65	21	180
2018	Not a person with a disability	57	20	10	6	5	0	2	79	11	3196
2017	Person with a disability	40	17	15	16	10	1	2	58	27	190
2017	Not a person with a disability	60	19	9	6	4	0	3	81	10	3346

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	8	2	0	3	1	32	93	5	207
2019	Not a person with a disability	59	12	5	2	1	0	20	90	3	3513
2018	Person with a disability	40	15	3	2	1	1	40	91	5	179
2018	Not a person with a disability	53	13	5	2	1	0	25	89	4	3184
2017	Person with a disability	53	8	3	3	0	1	31	90	5	190
2017	Not a person with a disability	54	13	5	2	1	0	25	89	4	3342

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	66	16	7	3	1	1	6	88	4	210
2019	Not a person with a disability	71	16	6	1	1	0	4	91	3	3524
2018	Person with a disability	55	22	9	2	2	0	9	86	5	179
2018	Not a person with a disability	65	19	8	2	1	0	5	89	3	3196
2017	Person with a disability	61	16	8	3	1	1	11	87	4	187
2017	Not a person with a disability	66	19	6	2	1	0	6	90	3	3336

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	69	10	7	4	3	1	5	85	8	210
2019	Not a person with a disability	76	12	5	2	3	0	3	90	5	3534
2018	Person with a disability	64	14	7	6	4	3	3	83	10	183
2018	Not a person with a disability	72	14	5	2	2	0	4	90	5	3212
2017	Person with a disability	53	18	9	6	7	1	6	76	15	191
2017	Not a person with a disability	70	15	5	3	2	0	4	89	5	3349

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	27	17	8	8	0	4	65	17	208
2019	Not a person with a disability	55	25	12	4	2	0	2	83	5	3534
2018	Person with a disability	35	22	26	7	8	0	2	58	15	182
2018	Not a person with a disability	49	26	15	4	2	0	3	78	7	3209
2017	Person with a disability	30	27	20	11	9	1	3	59	20	189
2017	Not a person with a disability	52	27	13	4	1	0	3	82	5	3343

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	25	36	15	11	0	0	37	26	212
2019	Not a person with a disability	18	36	33	10	3	0	0	54	13	3554
2018	Person with a disability	9	22	36	21	12	0	0	31	33	182
2018	Not a person with a disability	15	34	34	13	4	0	0	49	17	3232
2017	Person with a disability	5	19	36	22	16	1	1	24	39	190
2017	Not a person with a disability	13	33	34	14	4	0	0	47	19	3349

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	20	36	19	8	0	1	27	37	208
2019	Not a person with a disability	8	15	39	27	12	0	0	39	22	3523
2018	Person with a disability	16	26	34	15	10	0	0	25	41	182
2018	Not a person with a disability	8	19	37	25	12	0	0	37	26	3193
2017	Person with a disability	17	32	25	18	5	1	1	24	51	190
2017	Not a person with a disability	7	18	38	25	12	0	1	37	25	3347

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	41	14	6	3	4	77	9	211
2019	Not a person with a disability	41	38	12	5	2	2	80	7	3546
2018	Person with a disability	38	35	14	5	6	1	74	11	184
2018	Not a person with a disability	41	38	12	4	2	2	81	7	3221
2017	Person with a disability	19	39	16	9	12	4	61	22	189
2017	Not a person with a disability	30	41	15	6	4	4	74	10	3347

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	32	14	16	14	2	56	30	210
2019	Not a person with a disability	32	35	15	10	6	1	68	16	3551
2018	Person with a disability	23	28	18	17	14	1	51	31	184
2018	Not a person with a disability	29	36	16	10	6	2	67	17	3230
2017	Person with a disability	11	30	17	21	16	4	43	39	190
2017	Not a person with a disability	23	39	17	10	8	2	64	18	3343

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	51	49	210
2019	Not a person with a disability	11	89	3548
2017	Person with a disability	58	42	191
2017	Not a person with a disability	14	86	3351
2014	Person with a disability	56	44	168
2014	Not a person with a disability	11	89	3353

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	77	23	108
2019	Not a person with a disability	81	19	402
2017	Person with a disability	77	23	112
2017	Not a person with a disability	80	20	465
2014	Person with a disability	84	16	94
2014	Not a person with a disability	80	20	358

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	25	4	9	6	0	0	81	15	82
2019	Not a person with a disability	55	29	4	8	3	0	2	85	11	320
2017	Person with a disability	45	34	7	11	2	0	0	79	14	87
2017	Not a person with a disability	55	34	6	4	2	0	0	89	6	370
2014	Person with a disability	52	32	5	9	1	0	0	84	10	79
2014	Not a person with a disability	58	27	8	5	2	1	0	85	7	286

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	26	23	11	10	2	2	26	74	209
2019	Not a person with a disability	28	32	20	9	8	2	1	29	71	3548
2018	Person with a disability	29	27	15	10	15	2	2	30	70	184
2018	Not a person with a disability	33	26	19	11	8	2	1	34	66	3227
2017	Person with a disability	24	25	15	10	18	6	2	26	74	191
2017	Not a person with a disability	30	24	19	12	10	3	1	32	68	3353

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	67	33	147
2019	Not a person with a disability	54	46	2479

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	40	60	146
2019	Not a person with a disability	46	54	2417
2018	Person with a disability	31	69	123
2018	Not a person with a disability	41	59	2077

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	19	17	19	20	1	6	40	42	145
2019	Not a person with a disability	14	22	19	17	17	2	9	41	38	2402
2018	Person with a disability	10	27	19	14	20	6	4	41	38	122
2018	Not a person with a disability	14	23	18	16	19	2	7	41	39	2081
2017	Person with a disability	9	20	15	13	32	2	8	33	51	130
2017	Not a person with a disability	13	22	16	16	21	2	9	39	43	2196

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	6	12	18	21	35	1	6	20	60	145
2019	Not a person with a disability	7	15	17	19	30	2	9	25	56	2405
2018	Person with a disability	3	17	7	19	42	3	8	23	69	123
2018	Not a person with a disability	5	13	15	18	39	3	6	20	63	2086
2017	Person with a disability	2	7	13	10	60	1	6	10	76	130
2017	Not a person with a disability	3	10	13	18	46	3	7	14	72	2194

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	20	12	10	14	2	11	59	28	209
2019	Not a person with a disability	41	18	14	10	10	1	7	64	21	3470
2018	Person with a disability	35	11	13	12	17	1	11	53	33	184
2018	Not a person with a disability	41	17	14	9	10	1	9	64	21	3225

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment