2019 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	52	4	6	4	87	9	85
2019	IS-03	31	63	0	0	6	94	6	16
2019	IS-04	44	41	0	11	4	85	15	27
2019	IS-05	30	55	10	0	5	85	5	20
2019	IS-06	38	54	0	8	0	92	8	13
2017	IS	24	53	1	21	1	77	22	77
2017	IS-03	25	39	6	25	6	63	31	16
2017	IS-04	26	65	0	9	0	91	9	23
2017	IS-05	19	54	0	28	0	72	28	18
2017	IS-06	35	51	0	14	0	86	14	14
2014	IS	40	44	3	10	2	84	13	87
2014	IS-03	45	30	0	25	0	75	25	20
2014	IS-04	46	46	8	0	0	92	0	24
2014	IS-05	36	64	0	0	0	100	0	14
2014	IS-06	38	47	5	9	0	86	9	21
2011	IS	41	44	2	11	2	84	14	133
2011	IS-03	41	38	0	21	0	79	21	29
2011	IS-04	40	47	2	9	2	87	11	45
2011	IS-05	38	38	8	13	4	75	17	24
2011	IS-06	48	48	0	4	0	96	4	25
2008	IS	33	49	5	12	2	82	14	103
2008	IS-03	25	50	3	16	6	75	22	32
2008	IS-04	37	56	4	4	0	93	4	27
2008	IS-05	47	37	5	11	0	84	11	19
2008	IS-06	31	46	0	23	0	77	23	13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	86	13	0	1	0	0	99	1	86
2019	IS-03	94	6	0	0	0	0	100	0	16
2019	IS-04	85	15	0	0	0	0	100	0	27
2019	IS-05	85	10	0	5	0	0	95	5	20
2019	IS-06	79	21	0	0	0	0	100	0	14
2017	IS	77	16	3	1	4	0	92	5	77
2017	IS-03	63	25	6	0	6	0	88	6	16
2017	IS-04	78	17	0	0	4	0	96	4	23
2017	IS-05	79	5	5	5	5	0	84	11	18
2017	IS-06	77	23	0	0	0	0	100	0	14
2014	IS	72	20	1	5	1	1	93	6	87
2014	IS-03	80	15	0	0	0	5	100	0	20
2014	IS-04	79	13	0	4	4	0	92	8	24
2014	IS-05	64	21	7	7	0	0	86	7	14
2014	IS-06	72	24	0	5	0	0	95	5	21
2011	IS	68	19	4	5	3	1	88	8	134
2011	IS-03	62	24	3	3	3	3	89	7	29
2011	IS-04	73	11	4	7	2	2	86	9	45
2011	IS-05	75	8	8	4	4	0	83	8	24
2011	IS-06	64	28	0	4	4	0	92	8	25
2008	IS	60	19	3	11	6	1	80	17	103
2008	IS-03	59	22	0	6	9	3	84	16	32
2008	IS-04	63	26	0	11	0	0	89	11	27
2008	IS-05	53	11	0	21	16	0	63	37	19
2008	IS-06	69	31	0	0	0	0	100	0	13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	55	36	2	5	2	91	7	86
2019	IS-03	38	56	0	0	6	94	6	16
2019	IS-04	56	41	0	0	4	96	4	27
2019	IS-05	65	25	0	10	0	90	10	20
2019	IS-06	57	21	14	7	0	79	7	14
2017	IS	43	43	3	8	4	86	12	77
2017	IS-03	25	51	0	18	6	75	25	16
2017	IS-04	43	52	0	0	4	96	4	23
2017	IS-05	29	49	11	5	5	79	11	18
2017	IS-06	70	14	0	16	0	84	16	14
2014	IS	55	29	5	8	3	84	11	87
2014	IS-03	70	25	0	5	0	95	5	20
2014	IS-04	58	29	4	8	0	88	8	24
2014	IS-05	50	43	0	7	0	93	7	14
2014	IS-06	48	33	9	9	0	81	9	21
2011	IS	49	36	5	7	4	84	10	134
2011	IS-03	59	34	3	0	3	93	3	29
2011	IS-04	36	49	4	11	0	84	11	45
2011	IS-05	71	13	8	8	0	83	8	24
2011	IS-06	36	40	8	4	12	76	16	25

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	35	8	9	2	0	1	80	12	85
2019	IS-03	38	50	6	0	6	0	0	88	6	16
2019	IS-04	59	26	11	4	0	0	0	85	4	27
2019	IS-05	25	40	10	20	0	0	5	68	21	20
2019	IS-06	46	38	0	15	0	0	0	85	15	13
2018	IS	38	41	10	7	1	1	1	82	8	73
2018	IS-04	32	45	5	9	0	5	5	85	10	22
2018	IS-05	35	45	15	5	0	0	0	80	5	20
2018	IS-06	50	36	7	7	0	0	0	86	7	14
2017	IS	47	35	10	1	5	0	1	83	7	77
2017	IS-03	39	31	18	0	12	0	0	69	12	16
2017	IS-04	39	57	4	0	0	0	0	96	0	23
2017	IS-05	46	33	11	5	5	0	0	79	11	18
2017	IS-06	77	7	7	0	9	0	0	84	9	14
2014	IS	49	38	2	8	2	0	0	87	10	87
2014	IS-03	45	50	0	5	0	0	0	95	5	20
2014	IS-04	54	38	4	4	0	0	0	92	4	24
2014	IS-05	64	21	0	7	7	0	0	86	14	14
2014	IS-06	47	43	5	5	0	0	0	91	5	21
2011	IS	40	37	13	6	1	0	1	79	8	134
2011	IS-03	41	38	21	0	0	0	0	79	0	29
2011	IS-04	44	33	13	4	2	0	2	80	7	45
2011	IS-05	50	38	4	8	0	0	0	88	8	24
2011	IS-06	36	44	8	8	0	0	4	83	8	25
2008	IS	40	35	9	6	10	0	1	75	16	103
2008	IS-03	47	25	9	9	9	0	0	72	19	32
2008	IS-04	33	48	7	7	4	0	0	81	11	27
2008	IS-05	42	53	0	0	5	0	0	95	5	19
2008	IS-06	46	23	8	8	15	0	0	69	23	13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	32	2	2	0	1	0	95	2	82
2019	IS-03	40	47	7	0	0	7	0	93	0	15
2019	IS-04	63	30	4	4	0	0	0	93	4	27
2019	IS-05	70	30	0	0	0	0	0	100	0	20
2019	IS-06	64	27	0	9	0	0	0	91	9	11
2017	IS	52	42	7	0	0	0	0	93	0	77
2017	IS-03	37	57	6	0	0	0	0	94	0	16
2017	IS-04	65	30	4	0	0	0	0	96	0	23
2017	IS-05	40	49	11	0	0	0	0	89	0	18
2017	IS-06	63	28	9	0	0	0	0	91	0	14
2014	IS	58	31	7	2	1	0	1	90	3	87
2014	IS-03	55	35	5	0	0	0	5	95	0	20
2014	IS-04	63	25	13	0	0	0	0	88	0	24
2014	IS-05	43	50	7	0	0	0	0	93	0	14
2014	IS-06	72	24	0	5	0	0	0	95	5	21

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	31	10	9	3	0	0	77	13	86
2019	IS-03	44	38	13	6	0	0	0	81	6	16
2019	IS-04	59	26	11	0	4	0	0	85	4	27
2019	IS-05	45	30	10	15	0	0	0	75	15	20
2019	IS-06	21	43	7	14	14	0	0	64	29	14
2018	IS	51	38	4	4	1	1	0	90	6	73
2018	IS-04	55	36	0	5	0	5	0	95	5	22
2018	IS-05	45	40	5	5	5	0	0	85	10	20
2018	IS-06	64	29	7	0	0	0	0	93	0	14
2017	IS	50	27	14	4	5	0	0	77	9	76
2017	IS-03	46	15	26	7	7	0	0	61	13	15
2017	IS-04	48	35	13	0	4	0	0	83	4	23
2017	IS-05	46	17	21	5	11	0	0	62	16	18
2017	IS-06	56	37	0	7	0	0	0	93	7	14
2014	IS	54	25	7	6	6	1	1	81	12	87
2014	IS-03	45	20	10	10	5	5	5	72	17	20
2014	IS-04	67	25	4	4	0	0	0	92	4	24
2014	IS-05	43	36	7	7	7	0	0	79	14	14
2014	IS-06	53	33	9	5	0	0	0	86	5	21
2011	IS	49	31	4	9	5	0	1	81	14	134
2011	IS-03	41	38	7	10	3	0	0	79	14	29
2011	IS-04	56	24	4	7	9	0	0	80	16	45
2011	IS-05	50	33	0	13	4	0	0	83	17	24
2011	IS-06	48	44	0	8	0	0	0	92	8	25

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	45	5	9	1	85	10	86
2019	IS-03	56	38	0	6	0	94	6	16
2019	IS-04	44	44	0	7	4	89	11	27
2019	IS-05	40	35	10	15	0	75	15	20
2019	IS-06	29	64	7	0	0	93	0	14
2018	IS	38	44	10	4	4	82	8	73
2018	IS-04	55	32	5	9	0	86	9	22
2018	IS-05	25	50	10	5	10	75	15	20
2018	IS-06	43	57	0	0	0	100	0	14
2017	IS	31	47	5	14	3	78	17	77
2017	IS-03	18	57	12	0	12	75	12	16
2017	IS-04	48	30	4	17	0	78	17	23
2017	IS-05	21	46	5	28	0	67	28	18
2017	IS-06	35	65	0	0	0	100	0	14
2014	IS	25	48	14	8	5	74	13	87
2014	IS-03	30	50	10	5	5	80	10	20
2014	IS-04	21	46	25	8	0	67	8	24
2014	IS-05	36	43	7	7	7	79	14	14
2014	IS-06	24	71	0	5	0	95	5	21
2011	IS	35	46	7	6	6	81	12	134
2011	IS-03	38	52	3	7	0	90	7	29
2011	IS-04	36	47	7	4	7	82	11	45
2011	IS-05	38	38	17	4	4	75	8	24
2011	IS-06	44	44	0	4	8	88	12	25
2008	IS	31	45	7	10	8	75	18	101
2008	IS-03	31	47	0	13	9	78	22	32
2008	IS-04	27	46	8	15	4	73	19	26
2008	IS-05	37	42	11	5	5	79	11	19
2008	IS-06	31	46	15	0	8	77	8	13

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	41	10	14	2	0	0	73	16	86
2019	IS-03	44	50	0	6	0	0	0	94	6	16
2019	IS-04	44	37	7	7	4	0	0	81	11	27
2019	IS-05	30	35	10	25	0	0	0	65	25	20
2019	IS-06	14	43	21	14	7	0	0	57	21	14
2018	IS	33	38	14	12	3	0	0	71	15	73
2018	IS-04	36	45	18	0	0	0	0	82	0	22
2018	IS-05	20	30	15	30	5	0	0	50	35	20
2018	IS-06	36	43	7	14	0	0	0	79	14	14
2017	IS	37	33	13	12	5	0	0	70	17	77
2017	IS-03	43	33	6	12	6	0	0	75	18	16
2017	IS-04	39	39	17	4	0	0	0	78	4	23
2017	IS-05	32	24	11	22	11	0	0	56	33	18
2017	IS-06	28	35	14	14	9	0	0	63	23	14
2014	IS	25	45	7	16	7	0	0	70	23	87
2014	IS-03	30	35	10	20	5	0	0	65	25	20
2014	IS-04	21	58	8	8	4	0	0	79	13	24
2014	IS-05	29	43	0	21	7	0	0	71	29	14
2014	IS-06	24	52	9	14	0	0	0	76	14	21
2011	IS	26	42	13	10	6	2	1	70	17	134
2011	IS-03	24	34	14	17	7	3	0	61	25	29
2011	IS-04	33	33	9	16	9	0	0	67	24	45
2011	IS-05	21	54	17	4	0	4	0	78	4	24
2011	IS-06	28	52	16	4	0	0	0	80	4	25

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	46	8	9	1	81	11	85
2019	IS-03	44	44	6	6	0	88	6	16
2019	IS-04	44	44	7	4	0	89	4	27
2019	IS-05	35	45	5	10	5	80	15	20
2019	IS-06	15	69	0	15	0	85	15	13
2018	IS	33	42	16	4	4	75	8	73
2018	IS-04	36	41	18	5	0	77	5	22
2018	IS-05	25	45	15	10	5	70	15	20
2018	IS-06	43	36	21	0	0	79	0	14
2017	IS	36	48	4	9	3	84	12	77
2017	IS-03	45	43	6	6	0	88	6	16
2017	IS-04	30	65	0	4	0	96	4	23
2017	IS-05	32	24	11	21	11	56	33	18
2017	IS-06	42	51	0	7	0	93	7	14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	41	10	0	1	0	88	1	86
2019	IS-03	56	31	13	0	0	0	88	0	16
2019	IS-04	63	33	0	0	4	0	96	4	27
2019	IS-05	45	40	15	0	0	0	85	0	20
2019	IS-06	21	57	21	0	0	0	79	0	14
2018	IS	62	27	4	5	1	0	89	7	73
2018	IS-04	68	27	5	0	0	0	95	0	22
2018	IS-05	55	30	5	10	0	0	85	10	20
2018	IS-06	79	21	0	0	0	0	100	0	14
2017	IS	41	41	10	5	3	0	82	8	77
2017	IS-03	51	25	18	0	6	0	75	6	16
2017	IS-04	43	48	9	0	0	0	91	0	23
2017	IS-05	27	35	17	16	5	0	62	21	18
2017	IS-06	42	58	0	0	0	0	100	0	14
2014	IS	43	46	7	2	2	0	89	5	87
2014	IS-03	45	40	10	0	5	0	85	5	20
2014	IS-04	38	58	4	0	0	0	96	0	24
2014	IS-05	43	43	7	0	7	0	86	7	14
2014	IS-06	48	43	9	0	0	0	91	0	21
2011	IS	38	46	7	4	4	1	85	8	134
2011	IS-03	41	52	0	7	0	0	93	7	29
2011	IS-04	33	44	11	2	9	0	78	11	45
2011	IS-05	38	46	8	4	4	0	83	8	24
2011	IS-06	48	48	0	4	0	0	96	4	25
2008	IS	43	43	3	9	3	0	85	12	103
2008	IS-03	47	34	3	13	3	0	81	16	32
2008	IS-04	41	48	4	7	0	0	89	7	27
2008	IS-05	58	32	0	11	0	0	89	11	19
2008	IS-06	38	54	8	0	0	0	92	0	13

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	35	10	10	5	0	74	15	86
2019	IS-03	63	19	13	6	0	0	81	6	16
2019	IS-04	48	33	11	0	7	0	81	7	27
2019	IS-05	35	25	10	25	5	0	60	30	20
2019	IS-06	21	57	7	14	0	0	79	14	14
2018	IS	44	37	11	4	4	0	81	8	73
2018	IS-04	50	36	14	0	0	0	86	0	22
2018	IS-05	25	40	10	15	10	0	65	25	20
2018	IS-06	50	43	7	0	0	0	93	0	14
2017	IS	31	38	12	13	5	1	70	18	77
2017	IS-03	39	31	12	12	6	0	69	18	16
2017	IS-04	26	52	9	13	0	0	78	13	23
2017	IS-05	27	24	11	21	17	0	51	38	18
2017	IS-06	42	35	16	7	0	0	77	7	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	33	6	8	0	86	8	85
2019	IS-03	63	31	0	6	0	94	6	16
2019	IS-04	67	26	0	7	0	93	7	27
2019	IS-05	45	25	20	10	0	70	10	20
2019	IS-06	36	57	0	7	0	93	7	14
2018	IS	58	29	4	8	1	86	10	73
2018	IS-04	68	18	9	5	0	86	5	22
2018	IS-05	50	35	0	15	0	85	15	20
2018	IS-06	57	36	0	7	0	93	7	14
2017	IS	46	39	3	12	0	86	12	77
2017	IS-03	37	51	0	12	0	88	12	16
2017	IS-04	57	30	4	9	0	87	9	23
2017	IS-05	48	24	5	22	0	72	22	18
2017	IS-06	51	49	0	0	0	100	0	14
2014	IS	55	30	7	6	2	85	8	87
2014	IS-03	45	35	10	10	0	80	10	20
2014	IS-04	50	29	13	8	0	79	8	24
2014	IS-05	71	14	7	0	7	86	7	14
2014	IS-06	72	24	0	5	0	95	5	21
2011	IS	49	33	11	5	1	82	7	134
2011	IS-03	45	45	7	3	0	90	3	29
2011	IS-04	58	22	11	9	0	80	9	45
2011	IS-05	42	42	8	4	4	83	8	24
2011	IS-06	60	24	12	0	4	84	4	25

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	33	15	11	5	0	69	15	85
2019	IS-03	56	19	13	13	0	0	75	13	16
2019	IS-04	35	38	15	8	4	0	73	12	26
2019	IS-05	30	25	15	20	10	0	55	30	20
2019	IS-06	29	36	29	7	0	0	64	7	14
2018	IS	44	36	7	10	3	0	81	13	72
2018	IS-04	45	32	9	14	0	0	77	14	22
2018	IS-05	30	55	0	10	5	0	85	15	20
2018	IS-06	62	31	8	0	0	0	92	0	13
2017	IS	40	40	9	4	7	0	80	10	77
2017	IS-03	33	37	6	12	12	0	69	25	16
2017	IS-04	57	30	9	4	0	0	87	4	23
2017	IS-05	38	35	11	0	17	0	72	17	18
2017	IS-06	35	56	9	0	0	0	91	0	14
2014	IS	26	47	7	9	9	1	74	19	87
2014	IS-03	20	40	5	20	10	5	63	32	20
2014	IS-04	29	54	4	4	8	0	83	13	24
2014	IS-05	43	36	7	0	14	0	79	14	14
2014	IS-06	28	62	5	5	0	0	91	5	21
2011	IS	32	42	8	13	4	1	74	17	134
2011	IS-03	28	41	7	14	7	3	71	21	29
2011	IS-04	36	40	7	11	7	0	76	18	45
2011	IS-05	33	54	8	4	0	0	88	4	24
2011	IS-06	44	32	8	16	0	0	76	16	25

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	38	13	7	5	0	75	12	85
2019	IS-03	56	31	13	0	0	0	88	0	16
2019	IS-04	41	41	11	4	4	0	81	7	27
2019	IS-05	35	25	25	5	10	0	60	15	20
2019	IS-06	23	54	8	15	0	0	77	15	13
2018	IS	40	32	15	12	1	0	71	14	73
2018	IS-04	41	32	0	27	0	0	73	27	22
2018	IS-05	25	30	40	5	0	0	55	5	20
2018	IS-06	50	36	7	7	0	0	86	7	14
2017	IS	36	41	10	9	4	0	77	13	77
2017	IS-03	26	49	12	6	6	0	75	12	16
2017	IS-04	57	22	13	9	0	0	78	9	23
2017	IS-05	27	38	8	16	11	0	64	28	18
2017	IS-06	35	58	7	0	0	0	93	0	14
2014	IS	32	46	6	8	6	2	80	14	87
2014	IS-03	25	40	15	5	5	10	72	11	20
2014	IS-04	33	50	4	8	4	0	83	13	24
2014	IS-05	36	36	7	14	7	0	71	21	14
2014	IS-06	43	52	0	5	0	0	95	5	21

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	33	14	10	2	0	74	12	84
2019	IS-03	56	38	6	0	0	0	94	0	16
2019	IS-04	44	37	7	7	4	0	81	11	27
2019	IS-05	37	21	21	16	5	0	58	21	19
2019	IS-06	21	43	21	14	0	0	64	14	14
2018	IS	44	32	16	5	3	0	75	8	73
2018	IS-04	36	41	9	14	0	0	77	14	22
2018	IS-05	35	30	30	5	0	0	65	5	20
2018	IS-06	57	29	14	0	0	0	86	0	14
2017	IS	43	31	12	9	4	1	75	13	76
2017	IS-03	26	49	12	0	6	6	80	7	16
2017	IS-04	70	9	13	9	0	0	78	9	23
2017	IS-05	32	24	16	16	11	0	56	28	18
2017	IS-06	38	55	8	0	0	0	92	0	13
2014	IS	33	41	7	13	6	0	75	18	87
2014	IS-03	25	55	10	10	0	0	80	10	20
2014	IS-04	33	38	8	13	8	0	71	21	24
2014	IS-05	36	43	0	14	7	0	79	21	14
2014	IS-06	48	33	5	14	0	0	81	14	21
2011	IS	44	37	8	7	3	0	81	10	134
2011	IS-03	31	48	7	14	0	0	79	14	29
2011	IS-04	42	44	4	2	7	0	87	9	45
2011	IS-05	58	29	8	4	0	0	88	4	24
2011	IS-06	52	28	12	8	0	0	80	8	25

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	36	8	7	0	0	85	7	86
2019	IS-03	63	19	13	6	0	0	81	6	16
2019	IS-04	56	37	4	4	0	0	93	4	27
2019	IS-05	40	40	15	5	0	0	80	5	20
2019	IS-06	36	50	7	7	0	0	86	7	14
2018	IS	49	36	10	4	1	0	85	5	73
2018	IS-04	64	32	0	5	0	0	95	5	22
2018	IS-05	25	45	20	10	0	0	70	10	20
2018	IS-06	57	36	7	0	0	0	93	0	14
2017	IS	41	39	5	12	1	1	82	13	77
2017	IS-03	33	55	0	12	0	0	88	12	16
2017	IS-04	52	35	4	9	0	0	87	9	23
2017	IS-05	27	40	17	11	5	0	67	16	18
2017	IS-06	49	44	0	7	0	0	93	7	14
2014	IS	40	41	7	8	3	0	82	11	87
2014	IS-03	30	50	10	10	0	0	80	10	20
2014	IS-04	33	46	8	13	0	0	79	13	24
2014	IS-05	57	36	0	0	7	0	93	7	14
2014	IS-06	53	38	5	5	0	0	91	5	21
2011	IS	46	42	4	4	4	0	88	7	134
2011	IS-03	55	38	3	3	0	0	93	3	29
2011	IS-04	44	47	2	4	2	0	91	7	45
2011	IS-05	50	42	4	0	4	0	92	4	24
2011	IS-06	48	36	4	4	8	0	84	12	25
2008	IS	36	38	11	11	5	0	74	16	103
2008	IS-03	38	38	9	6	9	0	75	16	32
2008	IS-04	30	48	7	11	4	0	78	15	27
2008	IS-05	37	47	11	5	0	0	84	5	19
2008	IS-06	46	31	15	0	8	0	77	8	13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	35	26	4	1	1	69	5	84
2019	IS-03	33	33	33	0	0	0	67	0	15
2019	IS-04	52	22	26	0	0	0	74	0	27
2019	IS-05	11	47	26	5	5	5	61	11	19
2019	IS-06	21	43	21	14	0	0	64	14	14
2018	IS	40	37	18	1	4	0	77	5	73
2018	IS-04	55	27	18	0	0	0	82	0	22
2018	IS-05	20	55	15	5	5	0	75	10	20
2018	IS-06	14	57	29	0	0	0	71	0	14
2017	IS	40	42	9	3	5	1	83	8	77
2017	IS-03	26	55	6	6	6	0	82	12	16
2017	IS-04	57	35	4	4	0	0	91	4	23
2017	IS-05	36	48	5	0	11	0	84	11	18
2017	IS-06	21	42	23	0	7	7	68	8	14
2014	IS	45	37	16	1	1	0	82	2	87
2014	IS-03	70	25	5	0	0	0	95	0	20
2014	IS-04	38	46	13	4	0	0	83	4	24
2014	IS-05	43	50	7	0	0	0	93	0	14
2014	IS-06	34	33	33	0	0	0	67	0	21
2011	IS	37	40	16	3	3	0	78	6	134
2011	IS-03	62	28	3	7	0	0	90	7	29
2011	IS-04	33	42	18	0	7	0	76	7	45
2011	IS-05	29	50	17	0	4	0	79	4	24
2011	IS-06	16	48	32	4	0	0	64	4	25
2008	IS	32	40	17	10	2	0	72	12	103
2008	IS-03	38	38	19	3	3	0	75	6	32
2008	IS-04	44	37	7	7	4	0	81	11	27
2008	IS-05	21	47	16	16	0	0	68	16	19
2008	IS-06	8	38	38	15	0	0	46	15	13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	29	39	9	7	1	0	17	44	85
2019	IS-03	6	31	44	19	0	0	0	19	38	16
2019	IS-04	11	26	37	7	19	0	0	26	37	27
2019	IS-05	16	26	42	5	5	5	0	11	44	19
2019	IS-06	21	50	21	7	0	0	0	7	71	14
2018	IS	5	27	42	16	4	3	1	21	34	73
2018	IS-04	0	27	32	27	5	9	0	35	30	22
2018	IS-05	10	30	55	0	5	0	0	5	40	20
2018	IS-06	0	36	57	7	0	0	0	7	36	14
2017	IS	6	28	35	20	8	2	0	29	35	77
2017	IS-03	18	18	12	43	0	8	0	47	40	16
2017	IS-04	0	26	52	9	13	0	0	22	26	23
2017	IS-05	11	33	29	16	11	0	0	27	44	18
2017	IS-06	0	21	51	28	0	0	0	28	21	14
2014	IS	1	30	41	13	12	2	1	25	32	87
2014	IS-03	5	20	20	30	15	5	5	50	28	20
2014	IS-04	0	33	46	4	13	4	0	17	35	24
2014	IS-05	0	29	50	7	14	0	0	21	29	14
2014	IS-06	0	28	47	14	10	0	0	24	28	21
2011	IS	4	28	36	19	10	0	3	30	33	132
2011	IS-03	0	24	31	24	14	0	7	41	26	29
2011	IS-04	5	25	34	20	11	0	5	33	31	44
2011	IS-05	8	33	33	13	13	0	0	25	42	24
2011	IS-06	0	40	52	8	0	0	0	8	40	25
2008	IS	15	35	32	13	4	1	1	17	50	103
2008	IS-03	16	38	31	6	9	0	0	16	53	32
2008	IS-04	19	26	37	15	0	0	4	15	46	27
2008	IS-05	5	37	32	26	0	0	0	26	42	19
2008	IS-06	8	54	23	15	0	0	0	15	62	13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	6	13	36	20	23	1	1	44	19	86
2019	IS-03	0	13	19	38	31	0	0	69	13	16
2019	IS-04	0	11	44	15	30	0	0	44	11	27
2019	IS-05	10	15	30	15	20	5	5	39	28	20
2019	IS-06	7	7	43	29	14	0	0	43	14	14
2018	IS	5	14	29	26	22	3	1	50	20	73
2018	IS-04	0	27	32	14	23	5	0	38	29	22
2018	IS-05	10	20	30	20	20	0	0	40	30	20
2018	IS-06	7	0	29	50	14	0	0	64	7	14
2017	IS	1	8	27	27	30	4	3	61	10	77
2017	IS-03	6	12	12	37	18	6	8	64	21	16
2017	IS-04	0	4	43	22	30	0	0	52	4	23
2017	IS-05	0	11	17	21	40	11	0	69	12	18
2017	IS-06	0	7	28	30	28	0	7	62	8	14
2014	IS	0	24	33	23	17	0	2	41	25	87
2014	IS-03	0	10	25	35	20	0	10	61	11	20
2014	IS-04	0	25	33	21	21	0	0	42	25	24
2014	IS-05	0	29	36	29	7	0	0	36	29	14
2014	IS-06	0	24	48	14	14	0	0	28	24	21
2011	IS	3	15	30	29	19	2	2	50	19	134
2011	IS-03	0	7	38	24	28	0	3	54	7	29
2011	IS-04	2	20	29	24	18	4	2	45	24	45
2011	IS-05	13	17	21	29	17	4	0	48	30	24
2011	IS-06	0	12	32	48	4	0	4	54	13	25
2008	IS	17	18	33	16	12	1	4	29	37	103
2008	IS-03	22	16	28	13	16	0	6	30	40	32
2008	IS-04	15	30	19	22	7	4	4	32	48	27
2008	IS-05	5	16	47	11	16	0	5	28	22	19
2008	IS-06	15	23	38	15	8	0	0	23	38	13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	27	22	13	3	1	0	16	61	86
2019	IS-03	31	25	25	19	0	0	0	19	56	16
2019	IS-04	33	19	33	11	4	0	0	15	52	27
2019	IS-05	35	35	10	10	5	5	0	16	74	20
2019	IS-06	29	36	21	14	0	0	0	14	64	14
2018	IS	33	24	29	11	3	0	0	14	57	72
2018	IS-04	23	27	27	18	5	0	0	23	50	22
2018	IS-05	37	26	26	11	0	0	0	11	63	19
2018	IS-06	50	21	21	7	0	0	0	7	71	14
2017	IS	24	28	31	12	3	3	0	15	53	76
2017	IS-03	25	25	31	20	0	0	0	20	49	16
2017	IS-04	13	30	39	13	4	0	0	17	43	23
2017	IS-05	29	37	23	11	0	0	0	11	66	17
2017	IS-06	28	23	42	7	0	0	0	7	51	14
2014	IS	29	33	23	6	5	0	5	11	65	87
2014	IS-03	20	40	10	5	15	0	10	22	67	20
2014	IS-04	29	33	25	4	4	0	4	9	65	24
2014	IS-05	29	29	36	7	0	0	0	7	57	14
2014	IS-06	33	33	28	5	0	0	0	5	66	21
2011	IS	26	26	34	7	2	1	3	10	54	134
2011	IS-03	28	14	31	7	7	0	14	16	48	29
2011	IS-04	22	38	29	9	0	2	0	9	61	45
2011	IS-05	33	13	46	4	4	0	0	8	46	24
2011	IS-06	28	32	32	8	0	0	0	8	60	25
2008	IS	31	30	23	11	2	3	0	13	63	103
2008	IS-03	31	25	25	13	3	3	0	16	58	32
2008	IS-04	33	33	26	4	0	4	0	4	69	27
2008	IS-05	21	32	37	5	0	5	0	6	56	19
2008	IS-06	38	38	8	15	0	0	0	15	77	13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	10	24	35	21	8	1	0	29	35	86
2019	IS-03	6	19	63	13	0	0	0	13	25	16
2019	IS-04	4	22	26	33	15	0	0	48	26	27
2019	IS-05	10	30	35	15	5	5	0	21	42	20
2019	IS-06	29	43	14	14	0	0	0	14	71	14
2018	IS	11	15	44	23	5	1	0	29	26	73
2018	IS-04	9	5	41	27	14	5	0	43	14	22
2018	IS-05	5	30	40	20	5	0	0	25	35	20
2018	IS-06	21	14	43	21	0	0	0	21	36	14
2017	IS	10	17	38	29	7	0	0	36	27	77
2017	IS-03	12	12	49	18	8	0	0	26	25	16
2017	IS-04	9	13	35	35	9	0	0	43	22	23
2017	IS-05	11	27	33	19	11	0	0	29	38	18
2017	IS-06	14	21	30	35	0	0	0	35	35	14
2014	IS	7	20	42	19	11	0	1	30	27	87
2014	IS-03	10	15	35	15	20	0	5	37	26	20
2014	IS-04	0	21	42	17	21	0	0	38	21	24
2014	IS-05	7	14	50	21	7	0	0	29	21	14
2014	IS-06	9	24	43	24	0	0	0	24	33	21
2011	IS	10	22	39	20	7	1	1	28	32	134
2011	IS-03	7	17	41	24	7	0	3	32	25	29
2011	IS-04	13	16	42	20	9	0	0	29	29	45
2011	IS-05	13	13	46	21	4	4	0	26	26	24
2011	IS-06	8	36	36	16	0	0	4	17	46	25
2008	IS	18	22	33	22	4	0	0	26	41	103
2008	IS-03	19	22	28	25	6	0	0	31	41	32
2008	IS-04	22	11	37	26	4	0	0	30	33	27
2008	IS-05	11	37	37	16	0	0	0	16	47	19
2008	IS-06	23	31	31	15	0	0	0	15	54	13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	17	34	23	13	1	0	36	29	86
2019	IS-03	13	13	50	13	13	0	0	25	25	16
2019	IS-04	4	15	37	30	15	0	0	44	19	27
2019	IS-05	15	35	20	10	15	5	0	26	53	20
2019	IS-06	21	7	43	21	7	0	0	29	29	14
2018	IS	7	21	29	26	11	0	7	40	29	73
2018	IS-04	0	27	32	18	14	0	9	35	30	22
2018	IS-05	0	35	25	35	5	0	0	40	35	20
2018	IS-06	21	0	43	29	7	0	0	36	21	14
2017	IS	13	24	42	12	4	0	5	17	38	76
2017	IS-03	20	20	20	22	7	0	13	32	45	15
2017	IS-04	4	22	48	17	9	0	0	26	26	23
2017	IS-05	16	33	46	5	0	0	0	5	49	18
2017	IS-06	21	14	58	0	0	0	7	0	38	14
2014	IS	18	23	31	16	8	0	3	25	43	87
2014	IS-03	15	15	35	10	15	0	10	28	33	20
2014	IS-04	13	25	25	25	8	0	4	35	39	24
2014	IS-05	14	36	21	29	0	0	0	29	50	14
2014	IS-06	19	28	38	9	5	0	0	14	47	21
2011	IS	14	23	33	16	8	4	2	26	39	133
2011	IS-03	0	31	31	21	7	7	3	31	35	29
2011	IS-04	16	16	27	23	11	5	2	37	34	44
2011	IS-05	17	25	50	8	0	0	0	8	42	24
2011	IS-06	24	32	32	8	4	0	0	12	56	25
2008	IS	15	27	30	14	11	2	2	25	43	103
2008	IS-03	16	25	22	16	16	3	3	33	43	32
2008	IS-04	19	15	37	19	7	4	0	27	35	27
2008	IS-05	5	26	37	21	5	0	5	28	33	19
2008	IS-06	8	46	38	0	8	0	0	8	54	13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	16	29	20	18	2	1	39	30	85
2019	IS-03	25	6	19	25	19	0	6	47	33	16
2019	IS-04	11	15	41	19	11	4	0	31	27	27
2019	IS-05	11	16	16	21	32	5	0	56	28	19
2019	IS-06	7	29	29	21	14	0	0	36	36	14
2018	IS	11	22	29	18	15	1	3	35	35	72
2018	IS-04	9	32	23	18	14	5	0	33	43	22
2018	IS-05	11	32	26	16	16	0	0	32	42	19
2018	IS-06	14	21	43	14	7	0	0	21	36	14
2017	IS	8	15	33	25	10	3	6	39	25	77
2017	IS-03	6	25	12	25	18	6	8	50	36	16
2017	IS-04	9	9	48	30	4	0	0	35	17	23
2017	IS-05	11	11	27	25	16	0	11	46	24	18
2017	IS-06	7	21	42	23	0	0	7	24	30	14
2014	IS	6	8	24	40	18	0	3	61	14	87
2014	IS-03	0	10	10	40	30	0	10	78	11	20
2014	IS-04	0	8	42	29	21	0	0	50	8	24
2014	IS-05	21	7	21	29	14	0	7	46	31	14
2014	IS-06	9	5	24	57	5	0	0	62	14	21
2011	IS	10	11	30	26	15	2	6	45	23	133
2011	IS-03	7	3	34	21	24	3	7	50	12	29
2011	IS-04	7	11	43	20	11	2	5	34	20	44
2011	IS-05	17	21	4	38	17	0	4	57	39	24
2011	IS-06	8	12	32	40	0	0	8	43	22	25
2008	IS	24	19	27	17	8	2	2	26	45	103
2008	IS-03	28	13	25	25	9	0	0	34	41	32
2008	IS-04	22	22	26	15	7	7	0	24	48	27
2008	IS-05	11	21	42	16	5	0	5	22	33	19
2008	IS-06	31	31	23	8	8	0	0	15	62	13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	22	33	8	15	1	0	24	43	85
2019	IS-03	25	25	19	13	19	0	0	31	50	16
2019	IS-04	22	11	44	7	15	0	0	22	33	27
2019	IS-05	16	32	26	5	16	5	0	22	50	19
2019	IS-06	14	29	36	14	7	0	0	21	43	14
2018	IS	15	22	37	19	7	0	0	26	37	73
2018	IS-04	18	9	41	18	14	0	0	32	27	22
2018	IS-05	10	30	35	25	0	0	0	25	40	20
2018	IS-06	14	29	43	14	0	0	0	14	43	14
2017	IS	17	20	37	15	7	1	3	23	38	77
2017	IS-03	6	18	55	12	8	0	0	20	25	16
2017	IS-04	13	26	30	30	0	0	0	30	39	23
2017	IS-05	22	24	21	5	16	5	5	24	52	18
2017	IS-06	28	7	44	14	7	0	0	21	35	14
2014	IS	23	25	25	16	8	0	2	25	49	87
2014	IS-03	15	30	20	10	20	0	5	32	47	20
2014	IS-04	25	25	29	17	4	0	0	21	50	24
2014	IS-05	29	14	29	21	0	0	7	23	46	14
2014	IS-06	24	33	28	15	0	0	0	15	57	21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	25	36	20	9	29	34	85
2019	IS-03	25	6	38	25	6	31	31	16
2019	IS-04	0	26	52	11	11	22	26	27
2019	IS-05	5	32	26	16	21	37	37	19
2019	IS-06	14	29	36	21	0	21	43	14

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	84	13	1	1	0	1	98	1	86
2019	IS-03	94	6	0	0	0	0	100	0	16
2019	IS-04	89	7	0	4	0	0	96	4	27
2019	IS-05	75	25	0	0	0	0	100	0	20
2019	IS-06	86	14	0	0	0	0	100	0	14
2017	IS	81	11	4	3	1	0	92	4	77
2017	IS-03	69	12	6	6	6	0	82	12	16
2017	IS-04	83	13	0	4	0	0	96	4	23
2017	IS-05	81	8	11	0	0	0	89	0	18
2017	IS-06	93	7	0	0	0	0	100	0	14
2014	IS	83	9	0	6	2	0	92	8	87
2014	IS-03	80	10	0	5	5	0	90	10	20
2014	IS-04	88	4	0	4	4	0	92	8	24
2014	IS-05	86	14	0	0	0	0	100	0	14
2014	IS-06	86	9	0	5	0	0	95	5	21
2011	IS	78	14	1	5	1	0	92	7	134
2011	IS-03	79	17	0	3	0	0	97	3	29
2011	IS-04	80	13	0	4	2	0	93	7	45
2011	IS-05	88	4	0	4	4	0	92	8	24
2011	IS-06	68	20	4	8	0	0	88	8	25
2008	IS	64	17	9	5	4	1	82	9	103
2008	IS-03	56	13	19	3	6	3	71	10	32
2008	IS-04	63	30	7	0	0	0	93	0	27
2008	IS-05	68	11	5	11	5	0	79	16	19
2008	IS-06	77	23	0	0	0	0	100	0	13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	19	13	5	5	5	9	74	11	86
2019	IS-03	50	13	0	13	6	6	13	77	23	16
2019	IS-04	52	19	19	0	4	4	4	76	4	27
2019	IS-05	45	25	15	0	0	5	10	82	0	20
2019	IS-06	50	14	21	0	0	7	7	75	0	14
2018	IS	36	23	18	5	3	11	4	69	10	73
2018	IS-04	41	14	23	0	0	23	0	71	0	22
2018	IS-05	20	35	15	15	5	10	0	61	22	20
2018	IS-06	50	29	21	0	0	0	0	79	0	14
2017	IS	33	28	13	6	3	7	10	74	11	77
2017	IS-03	25	18	12	12	0	12	20	64	18	16
2017	IS-04	39	26	22	4	0	4	4	71	5	23
2017	IS-05	16	38	11	11	11	8	6	63	25	18
2017	IS-06	49	35	7	0	0	9	0	92	0	14
2014	IS	30	31	9	6	11	9	3	70	20	87
2014	IS-03	35	30	10	0	10	10	5	76	12	20
2014	IS-04	25	25	17	8	8	13	4	60	20	24
2014	IS-05	29	21	0	0	36	7	7	58	42	14
2014	IS-06	33	48	9	9	0	0	0	81	9	21

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	68	22	5	1	4	0	0	91	5	85
2019	IS-03	75	13	6	0	6	0	0	88	6	16
2019	IS-04	70	19	4	4	4	0	0	89	7	27
2019	IS-05	68	21	11	0	0	0	0	89	0	19
2019	IS-06	64	36	0	0	0	0	0	100	0	14
2018	IS	59	25	7	7	0	1	1	86	7	73
2018	IS-04	68	18	0	9	0	5	0	90	10	22
2018	IS-05	35	35	20	5	0	0	5	74	5	20
2018	IS-06	71	21	0	7	0	0	0	93	7	14
2017	IS	57	22	7	12	3	0	0	79	15	76
2017	IS-03	54	26	13	0	7	0	0	80	7	15
2017	IS-04	61	26	4	9	0	0	0	87	9	23
2017	IS-05	40	21	11	21	5	0	0	62	27	18
2017	IS-06	70	7	0	23	0	0	0	77	23	14
2014	IS	53	24	8	7	7	1	0	78	14	87
2014	IS-03	50	15	20	0	10	5	0	68	11	20
2014	IS-04	54	25	4	13	4	0	0	79	17	24
2014	IS-05	57	21	7	0	14	0	0	79	14	14
2014	IS-06	62	33	0	5	0	0	0	95	5	21

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	73	19	3	3	1	92	5	86
2019	IS-03	75	13	6	0	6	88	6	16
2019	IS-04	78	15	4	4	0	93	4	27
2019	IS-05	75	25	0	0	0	100	0	20
2019	IS-06	86	7	7	0	0	93	0	14
2018	IS	71	22	4	3	0	93	3	73
2018	IS-04	77	14	5	5	0	91	5	22
2018	IS-05	55	45	0	0	0	100	0	20
2018	IS-06	71	29	0	0	0	100	0	14
2017	IS	59	27	8	3	4	86	6	77
2017	IS-03	57	18	18	6	0	75	6	16
2017	IS-04	70	26	4	0	0	96	0	23
2017	IS-05	35	38	5	5	16	73	21	18
2017	IS-06	63	30	7	0	0	93	0	14
2014	IS	48	41	3	3	3	90	7	87
2014	IS-03	55	35	0	5	5	90	10	20
2014	IS-04	58	33	4	4	0	92	4	24
2014	IS-05	43	36	7	7	7	79	14	14
2014	IS-06	33	62	5	0	0	95	0	21

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	66	27	1	3	1	1	94	5	86
2019	IS-03	69	25	0	6	0	0	94	6	16
2019	IS-04	70	22	4	0	4	0	93	4	27
2019	IS-05	70	30	0	0	0	0	100	0	20
2019	IS-06	64	21	0	7	0	7	92	8	14
2018	IS	64	25	7	4	0	0	89	4	73
2018	IS-04	55	32	9	5	0	0	86	5	22
2018	IS-05	70	25	0	5	0	0	95	5	20
2018	IS-06	71	29	0	0	0	0	100	0	14

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	21	12	1	1	87	1	86
2019	IS-03	75	6	19	0	0	81	0	16
2019	IS-04	78	15	4	0	4	96	0	27
2019	IS-05	60	20	20	0	0	80	0	20
2019	IS-06	57	36	7	0	0	93	0	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	27	10	8	2	0	79	10	86
2019	IS-03	69	19	6	6	0	0	88	6	16
2019	IS-04	63	26	7	4	0	0	89	4	27
2019	IS-05	45	30	10	15	0	0	75	15	20
2019	IS-06	50	21	7	14	7	0	71	21	14
2018	IS	46	26	22	3	3	0	72	6	72
2018	IS-04	43	24	29	5	0	0	67	5	21
2018	IS-05	40	20	35	5	0	0	60	5	20
2018	IS-06	64	29	7	0	0	0	93	0	14
2017	IS	50	35	5	8	1	0	86	9	77
2017	IS-03	57	25	6	12	0	0	82	12	16
2017	IS-04	52	35	4	4	4	0	87	9	23
2017	IS-05	32	40	11	17	0	0	72	17	18
2017	IS-06	56	44	0	0	0	0	100	0	14
2014	IS	49	23	13	11	3	0	72	15	87
2014	IS-03	55	15	10	20	0	0	70	20	20
2014	IS-04	54	17	17	13	0	0	71	13	24
2014	IS-05	50	36	0	14	0	0	86	14	14
2014	IS-06	48	38	14	0	0	0	86	0	21
2011	IS	40	37	6	11	5	1	77	17	134
2011	IS-03	45	31	7	10	3	3	79	14	29
2011	IS-04	40	38	7	11	4	0	78	16	45
2011	IS-05	33	42	4	13	8	0	75	21	24
2011	IS-06	56	36	0	4	4	0	92	8	25
2008	IS	31	30	10	16	12	2	62	28	103
2008	IS-03	28	28	13	13	19	0	56	31	32
2008	IS-04	26	33	4	15	15	7	64	32	27
2008	IS-05	32	26	16	26	0	0	58	26	19
2008	IS-06	38	38	8	8	8	0	77	15	13

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	22	15	5	1	1	0	79	6	86
2019	IS-03	56	25	13	6	0	0	0	81	6	16
2019	IS-04	70	19	11	0	0	0	0	89	0	27
2019	IS-05	45	25	20	10	0	0	0	70	10	20
2019	IS-06	50	21	21	0	0	7	0	77	0	14
2018	IS	57	24	13	4	1	1	0	82	6	72
2018	IS-04	62	19	5	10	0	5	0	85	10	21
2018	IS-05	35	35	25	5	0	0	0	70	5	20
2018	IS-06	64	21	14	0	0	0	0	86	0	14
2017	IS	59	28	5	4	4	0	0	87	8	77
2017	IS-03	57	25	12	0	6	0	0	82	6	16
2017	IS-04	61	30	4	0	4	0	0	91	4	23
2017	IS-05	43	36	5	11	5	0	0	79	16	18
2017	IS-06	70	23	0	7	0	0	0	93	7	14
2014	IS	58	17	9	9	5	2	0	77	14	87
2014	IS-03	60	15	20	0	0	5	0	79	0	20
2014	IS-04	71	4	4	17	4	0	0	75	21	24
2014	IS-05	50	36	0	7	7	0	0	86	14	14
2014	IS-06	62	19	9	5	0	5	0	85	5	21
2011	IS	50	31	12	4	2	1	1	82	6	134
2011	IS-03	41	28	14	10	0	3	3	74	11	29
2011	IS-04	53	27	18	0	2	0	0	80	2	45
2011	IS-05	63	29	4	0	4	0	0	92	4	24
2011	IS-06	52	40	8	0	0	0	0	92	0	25
2008	IS	38	28	6	16	10	3	0	68	26	103
2008	IS-03	31	25	9	16	19	0	0	56	34	32
2008	IS-04	37	26	7	15	11	4	0	65	27	27
2008	IS-05	53	21	0	16	0	11	0	82	18	19
2008	IS-06	31	54	0	15	0	0	0	85	15	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	32	13	4	2	0	81	6	85
2019	IS-03	53	27	20	0	0	0	80	0	15
2019	IS-04	56	30	11	4	0	0	85	4	27
2019	IS-05	50	30	10	5	5	0	80	10	20
2019	IS-06	43	43	7	7	0	0	86	7	14
2018	IS	50	39	6	3	3	0	89	6	72
2018	IS-04	48	38	10	5	0	0	86	5	21
2018	IS-05	35	55	5	5	0	0	90	5	20
2018	IS-06	64	36	0	0	0	0	100	0	14
2017	IS	53	34	5	6	1	0	87	8	77
2017	IS-03	51	31	12	6	0	0	82	6	16
2017	IS-04	52	39	0	4	4	0	91	9	23
2017	IS-05	46	33	11	11	0	0	79	11	18
2017	IS-06	63	30	0	7	0	0	93	7	14
2014	IS	54	28	5	11	2	0	82	14	87
2014	IS-03	65	25	5	5	0	0	90	5	20
2014	IS-04	54	25	4	13	4	0	79	17	24
2014	IS-05	43	43	0	14	0	0	86	14	14
2014	IS-06	62	28	5	5	0	0	91	5	21
2011	IS	43	35	9	9	4	1	78	13	134
2011	IS-03	41	38	7	10	3	0	79	14	29
2011	IS-04	44	29	9	11	4	2	75	16	45
2011	IS-05	46	33	13	4	4	0	79	8	24
2011	IS-06	52	44	0	4	0	0	96	4	25
2008	IS	42	27	6	17	8	1	70	25	103
2008	IS-03	41	19	13	13	16	0	59	28	32
2008	IS-04	37	26	4	19	11	4	65	31	27
2008	IS-05	58	21	0	21	0	0	79	21	19
2008	IS-06	23	54	8	15	0	0	77	15	13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	85	9	0	1	0	1	4	99	1	85
2019	IS-03	100	0	0	0	0	0	0	100	0	16
2019	IS-04	85	11	0	0	0	4	0	100	0	27
2019	IS-05	79	16	0	0	0	0	5	100	0	19
2019	IS-06	93	7	0	0	0	0	0	100	0	14
2017	IS	85	13	0	1	0	0	0	99	1	77
2017	IS-03	94	0	0	6	0	0	0	94	6	16
2017	IS-04	74	26	0	0	0	0	0	100	0	23
2017	IS-05	81	19	0	0	0	0	0	100	0	18
2017	IS-06	93	7	0	0	0	0	0	100	0	14
2014	IS	90	6	2	2	0	0	0	95	2	87
2014	IS-03	85	5	5	5	0	0	0	90	5	20
2014	IS-04	88	13	0	0	0	0	0	100	0	24
2014	IS-05	100	0	0	0	0	0	0	100	0	14
2014	IS-06	95	0	0	5	0	0	0	95	5	21
2011	IS	84	8	2	3	1	0	1	93	5	134
2011	IS-03	86	3	3	3	0	0	3	93	4	29
2011	IS-04	84	11	2	0	2	0	0	96	2	45
2011	IS-05	88	8	0	0	4	0	0	96	4	24
2011	IS-06	84	8	4	4	0	0	0	92	4	25
2008	IS	83	6	4	2	3	0	3	91	5	103
2008	IS-03	75	3	6	3	6	0	6	83	10	32
2008	IS-04	85	11	0	0	0	0	4	100	0	27
2008	IS-05	79	5	5	5	5	0	0	84	11	19
2008	IS-06	92	0	8	0	0	0	0	92	0	13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	19	8	7	3	6	1	80	11	86
2019	IS-03	50	19	13	6	13	0	0	69	19	16
2019	IS-04	67	19	0	7	0	4	4	92	8	27
2019	IS-05	60	15	15	5	5	0	0	75	10	20
2019	IS-06	50	14	7	7	0	21	0	82	9	14
2017	IS	37	20	9	6	7	13	8	72	16	77
2017	IS-03	43	12	12	6	0	20	6	75	8	16
2017	IS-04	22	35	13	9	4	4	13	68	16	23
2017	IS-05	27	11	5	5	22	24	5	53	39	18
2017	IS-06	56	21	7	7	0	9	0	85	8	14
2014	IS	38	21	5	11	11	9	5	68	27	87
2014	IS-03	45	15	5	0	20	10	5	71	24	20
2014	IS-04	50	21	4	4	4	8	8	85	10	24
2014	IS-05	29	21	0	29	7	14	0	58	42	14
2014	IS-06	28	29	5	24	5	5	5	63	31	21
2011	IS	35	23	7	14	11	4	5	64	28	134
2011	IS-03	28	34	0	3	28	3	3	67	33	29
2011	IS-04	42	20	9	11	7	7	4	70	20	45
2011	IS-05	46	13	4	25	4	4	4	64	32	24
2011	IS-06	24	28	12	24	4	0	8	57	30	25

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	71	13	14	1	1	0	84	2	86
2019	IS-03	81	13	6	0	0	0	94	0	16
2019	IS-04	78	7	15	0	0	0	85	0	27
2019	IS-05	55	25	20	0	0	0	80	0	20
2019	IS-06	64	14	14	7	0	0	79	7	14
2018	IS	75	18	6	1	0	0	93	1	72
2018	IS-04	76	19	5	0	0	0	95	0	21
2018	IS-05	65	20	15	0	0	0	85	0	20
2018	IS-06	79	21	0	0	0	0	100	0	14
2017	IS	64	24	8	1	0	3	90	1	77
2017	IS-03	63	25	12	0	0	0	88	0	16
2017	IS-04	61	30	9	0	0	0	91	0	23
2017	IS-05	54	28	8	0	0	11	91	0	18
2017	IS-06	70	16	7	7	0	0	86	7	14

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	55	23	15	3	3	78	7	86
2019	IS-03	69	13	6	6	6	81	13	16
2019	IS-04	59	33	7	0	0	93	0	27
2019	IS-05	50	25	20	0	5	75	5	20
2019	IS-06	57	7	21	14	0	64	14	14
2018	IS	57	26	13	1	3	83	4	72
2018	IS-04	57	29	10	5	0	86	5	21
2018	IS-05	35	40	20	0	5	75	5	20
2018	IS-06	71	14	14	0	0	86	0	14
2017	IS	55	34	4	4	3	90	6	77
2017	IS-03	57	25	12	0	6	82	6	16
2017	IS-04	52	43	0	0	4	96	4	23
2017	IS-05	43	46	0	11	0	89	11	18
2017	IS-06	70	16	7	7	0	86	7	14
2014	IS	53	28	6	7	7	80	14	87
2014	IS-03	60	25	5	10	0	85	10	20
2014	IS-04	54	29	8	4	4	83	8	24
2014	IS-05	50	36	0	0	14	86	14	14
2014	IS-06	57	33	5	5	0	91	5	21

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	52	13	6	81	6	31
2019	IS-05	25	50	25	0	75	0	12
2019	IS-06	21	71	0	7	93	7	14

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	31	14	5	2	4	0	78	7	85
2019	IS-03	81	13	6	0	0	0	0	94	0	16
2019	IS-04	52	26	15	4	4	0	0	78	7	27
2019	IS-05	15	35	20	10	5	15	0	59	18	20
2019	IS-06	31	46	15	8	0	0	0	77	8	13
2018	IS	49	26	7	4	3	11	0	84	8	72
2018	IS-04	45	27	5	5	0	18	0	89	6	22
2018	IS-05	50	25	5	10	5	5	0	79	16	20
2018	IS-06	38	38	15	0	0	8	0	83	0	13
2017	IS	53	16	18	5	1	7	0	74	7	77
2017	IS-03	45	18	31	0	0	6	0	67	0	16
2017	IS-04	57	17	22	0	4	0	0	74	4	23
2017	IS-05	43	5	17	16	0	19	0	59	20	18
2017	IS-06	56	30	7	7	0	0	0	86	7	14
2014	IS	34	35	10	9	5	7	0	74	15	87
2014	IS-03	45	40	10	0	5	0	0	85	5	20
2014	IS-04	25	33	13	4	4	21	0	74	11	24
2014	IS-05	36	29	0	29	7	0	0	64	36	14
2014	IS-06	33	48	14	5	0	0	0	81	5	21
2011	IS	34	36	13	4	3	10	1	78	8	134
2011	IS-03	24	41	17	7	0	10	0	73	8	29
2011	IS-04	29	38	16	2	0	16	0	79	3	45
2011	IS-05	38	38	4	4	13	4	0	78	17	24
2011	IS-06	52	32	12	0	4	0	0	84	4	25

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	38	15	12	4	0	69	15	85
2019	IS-03	63	25	6	6	0	0	88	6	16
2019	IS-04	44	37	11	4	4	0	81	7	27
2019	IS-05	10	45	15	20	10	0	55	30	20
2019	IS-06	23	46	23	8	0	0	69	8	13
2018	IS	47	33	10	4	4	1	82	8	72
2018	IS-04	55	32	5	5	0	5	90	5	22
2018	IS-05	40	35	10	5	10	0	75	15	20
2018	IS-06	46	31	23	0	0	0	77	0	13
2017	IS	42	24	17	9	3	6	70	12	77
2017	IS-03	31	26	31	6	0	6	61	7	16
2017	IS-04	48	22	17	9	4	0	70	13	23
2017	IS-05	38	16	5	16	6	19	66	27	18
2017	IS-06	42	37	14	7	0	0	79	7	14
2014	IS	29	40	11	10	7	2	71	18	87
2014	IS-03	35	50	5	5	5	0	85	10	20
2014	IS-04	21	42	17	13	0	8	68	14	24
2014	IS-05	36	36	7	7	14	0	71	21	14
2014	IS-06	28	43	14	14	0	0	72	14	21
2011	IS	29	40	15	9	4	2	71	14	134
2011	IS-03	28	41	21	7	3	0	69	10	29
2011	IS-04	18	40	22	16	0	4	60	16	45
2011	IS-05	25	54	0	8	8	4	83	17	24
2011	IS-06	52	32	4	0	12	0	84	12	25
2008	IS	30	34	13	11	11	2	65	22	103
2008	IS-03	25	31	16	3	25	0	56	28	32
2008	IS-04	33	30	7	26	0	4	65	27	27
2008	IS-05	47	42	0	5	5	0	89	11	19
2008	IS-06	23	38	23	8	0	8	67	8	13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	35	20	14	7	4	57	22	84
2019	IS-03	44	31	13	13	0	0	75	13	16
2019	IS-04	23	42	15	8	8	4	68	16	26
2019	IS-05	10	25	15	30	15	5	37	47	20
2019	IS-06	8	46	31	8	0	8	58	8	13
2018	IS	24	38	19	8	4	7	66	13	72
2018	IS-04	32	36	5	9	0	18	83	11	22
2018	IS-05	20	50	10	10	5	5	74	16	20
2018	IS-06	23	38	31	8	0	0	62	8	13
2017	IS	26	30	17	15	4	8	61	21	77
2017	IS-03	18	14	37	25	0	6	35	26	16
2017	IS-04	22	43	17	9	4	4	68	14	23
2017	IS-05	27	16	0	32	6	19	53	47	18
2017	IS-06	21	44	21	0	7	7	70	8	14
2014	IS	20	41	15	10	8	6	65	19	87
2014	IS-03	25	40	20	5	0	10	72	6	20
2014	IS-04	13	38	21	13	4	13	57	19	24
2014	IS-05	21	43	7	14	14	0	64	29	14
2014	IS-06	24	48	14	14	0	0	72	14	21
2011	IS	11	46	19	14	3	6	61	18	134
2011	IS-03	17	34	28	10	0	10	58	12	29
2011	IS-04	9	31	24	22	2	11	45	28	45
2011	IS-05	13	71	4	0	13	0	83	13	24
2011	IS-06	8	68	8	16	0	0	76	16	25
2008	IS	8	42	20	16	11	4	52	27	103
2008	IS-03	6	31	34	6	19	3	39	26	32
2008	IS-04	11	37	15	22	4	11	54	29	27
2008	IS-05	11	63	11	5	11	0	74	16	19
2008	IS-06	8	46	15	31	0	0	54	31	13

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	35	13	25	5	2	57	30	85
2019	IS-03	25	44	19	13	0	0	69	13	16
2019	IS-04	22	52	0	22	4	0	74	26	27
2019	IS-05	25	25	10	20	15	5	53	37	20
2019	IS-06	15	23	23	31	0	8	42	33	13
2018	IS	25	54	7	6	3	6	84	9	71
2018	IS-04	29	43	10	10	0	10	79	11	21
2018	IS-05	25	55	5	5	5	5	84	11	20
2018	IS-06	15	85	0	0	0	0	100	0	13
2017	IS	40	24	13	15	5	1	65	21	77
2017	IS-03	51	0	18	18	6	6	54	26	16
2017	IS-04	35	35	17	9	4	0	70	13	23
2017	IS-05	38	11	13	27	11	0	48	38	18
2017	IS-06	44	35	7	14	0	0	79	14	14
2014	IS	18	51	9	14	8	0	69	22	87
2014	IS-03	35	45	10	5	5	0	80	10	20
2014	IS-04	8	50	17	21	4	0	58	25	24
2014	IS-05	14	50	0	21	14	0	64	36	14
2014	IS-06	19	62	5	14	0	0	81	14	21
2011	IS	25	42	13	14	4	2	69	18	134
2011	IS-03	28	28	24	14	3	3	57	18	29
2011	IS-04	18	40	18	18	2	4	60	21	45
2011	IS-05	38	38	4	8	13	0	75	21	24
2011	IS-06	28	60	0	12	0	0	88	12	25
2008	IS	17	42	10	20	11	1	59	31	102
2008	IS-03	16	28	22	9	22	3	45	32	32
2008	IS-04	19	50	0	27	4	0	69	31	26
2008	IS-05	16	79	0	0	5	0	95	5	19
2008	IS-06	0	38	15	38	8	0	38	46	13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Don't know (%)	Positive answers (%)	Total responses
2019	IS	58	31	7	5	93	85
2019	IS-03	63	31	0	6	100	16
2019	IS-04	56	33	11	0	89	27
2019	IS-05	40	40	10	10	89	20
2019	IS-06	69	23	8	0	92	13

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	52	12	3	1	1	84	5	86
2019	IS-03	50	25	25	0	0	0	75	0	16
2019	IS-04	30	59	4	4	4	0	89	7	27
2019	IS-05	25	65	5	0	0	5	95	0	20
2019	IS-06	21	64	14	0	0	0	86	0	14
2018	IS	37	47	10	3	3	1	85	6	73
2018	IS-04	36	50	9	5	0	0	86	5	22
2018	IS-05	35	45	10	0	5	5	84	5	20
2018	IS-06	50	29	14	7	0	0	79	7	14
2017	IS	38	40	16	5	0	1	79	5	76
2017	IS-03	37	39	25	0	0	0	75	0	16
2017	IS-04	32	41	18	9	0	0	73	9	22
2017	IS-05	35	28	21	11	0	5	66	11	18
2017	IS-06	42	58	0	0	0	0	100	0	14
2014	IS	36	48	9	3	2	1	85	6	87
2014	IS-03	40	55	0	0	0	5	100	0	20
2014	IS-04	29	46	17	8	0	0	75	8	24
2014	IS-05	36	50	7	0	7	0	86	7	14
2014	IS-06	47	43	9	0	0	0	91	0	21
2011	IS	28	48	10	9	3	3	78	12	134
2011	IS-03	45	38	10	3	0	3	86	4	29
2011	IS-04	20	38	16	20	4	2	59	25	45
2011	IS-05	25	58	0	4	8	4	87	13	24
2011	IS-06	28	60	12	0	0	0	88	0	25

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	43	20	13	2	7	63	16	86
2019	IS-03	25	50	19	6	0	0	75	6	16
2019	IS-04	15	52	11	11	4	7	72	16	27
2019	IS-05	15	35	20	20	0	10	56	22	20
2019	IS-06	14	29	29	7	7	14	50	17	14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	41	13	6	6	1	0	75	12	86
2019	IS-03	56	38	0	6	0	0	0	94	6	16
2019	IS-04	37	37	11	4	7	4	0	77	12	27
2019	IS-05	25	40	20	5	10	0	0	65	15	20
2019	IS-06	29	57	7	0	7	0	0	86	7	14
2018	IS	45	37	7	7	3	0	1	83	10	73
2018	IS-04	41	36	14	9	0	0	0	77	9	22
2018	IS-05	45	40	5	5	5	0	0	85	10	20
2018	IS-06	43	50	0	7	0	0	0	93	7	14
2017	IS	42	40	8	8	1	1	0	83	9	77
2017	IS-03	37	39	6	12	0	6	0	80	13	16
2017	IS-04	48	35	13	4	0	0	0	83	4	23
2017	IS-05	27	52	5	11	5	0	0	79	16	18
2017	IS-06	56	28	7	9	0	0	0	84	9	14
2014	IS	40	41	6	8	3	1	0	83	12	87
2014	IS-03	40	40	5	5	5	5	0	84	11	20
2014	IS-04	33	54	13	0	0	0	0	88	0	24
2014	IS-05	43	29	7	14	7	0	0	71	21	14
2014	IS-06	57	43	0	0	0	0	0	100	0	21
2011	IS	48	23	8	11	5	5	1	75	16	133
2011	IS-03	48	28	7	3	10	3	0	79	14	29
2011	IS-04	49	20	11	11	2	7	0	74	14	45
2011	IS-05	50	21	4	13	8	0	4	74	22	24
2011	IS-06	50	29	4	13	0	4	0	83	13	24
2008	IS	31	30	14	12	11	3	0	63	23	103
2008	IS-03	38	19	19	0	22	3	0	58	23	32
2008	IS-04	26	33	7	22	7	4	0	62	31	27
2008	IS-05	26	47	11	16	0	0	0	74	16	19
2008	IS-06	46	31	8	8	8	0	0	77	15	13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	37	9	7	3	80	10	86
2019	IS-03	75	13	6	0	6	88	6	16
2019	IS-04	52	33	7	7	0	85	7	27
2019	IS-05	35	50	5	5	5	85	10	20
2019	IS-06	14	43	21	14	7	57	21	14
2018	IS	48	37	11	1	3	85	4	73
2018	IS-04	55	27	14	5	0	82	5	22
2018	IS-05	40	50	5	0	5	90	5	20
2018	IS-06	50	43	7	0	0	93	0	14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	16	21	14	9	15	3	46	29	86
2019	IS-03	44	6	25	0	6	19	0	62	8	16
2019	IS-04	19	19	30	4	7	15	7	48	14	27
2019	IS-05	15	15	15	15	10	25	5	43	36	20
2019	IS-06	21	29	7	14	21	7	0	54	38	14
2018	IS	22	29	21	5	11	10	3	58	19	73
2018	IS-04	18	27	14	5	9	23	5	63	19	22
2018	IS-05	5	40	30	10	10	5	0	47	21	20
2018	IS-06	29	29	21	7	7	7	0	62	15	14
2017	IS	19	17	13	19	9	16	6	46	37	77
2017	IS-03	18	12	25	0	18	26	0	42	25	16
2017	IS-04	17	17	17	13	4	17	13	50	25	23
2017	IS-05	11	11	11	38	6	19	5	28	58	18
2017	IS-06	28	28	0	28	9	0	7	60	40	14
2014	IS	15	24	11	16	13	15	6	49	36	87
2014	IS-03	20	25	5	10	15	15	10	60	33	20
2014	IS-04	13	17	13	13	13	29	4	44	38	24
2014	IS-05	7	21	7	21	14	14	14	40	50	14
2014	IS-06	24	33	19	24	0	0	0	57	24	21
2011	IS	15	24	16	14	10	16	4	49	30	134
2011	IS-03	21	28	14	7	10	21	0	61	22	29
2011	IS-04	13	11	18	20	9	20	9	34	41	45
2011	IS-05	8	25	21	8	13	21	4	44	28	24
2011	IS-06	16	44	16	16	4	4	0	63	21	25

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	34	18	18	5	2	0	59	23	85
2019	IS-03	44	13	19	19	0	6	0	60	20	16
2019	IS-04	22	48	15	4	11	0	0	70	15	27
2019	IS-05	11	37	21	26	0	5	0	50	28	19
2019	IS-06	29	36	21	14	0	0	0	64	14	14
2018	IS	29	36	14	12	5	3	1	67	19	73
2018	IS-04	27	36	14	14	0	5	5	70	15	22
2018	IS-05	10	55	10	15	10	0	0	65	25	20
2018	IS-06	43	21	21	7	7	0	0	64	14	14
2017	IS	32	29	17	9	8	5	0	65	18	77
2017	IS-03	39	18	18	6	6	12	0	65	14	16
2017	IS-04	35	26	17	13	9	0	0	61	22	23
2017	IS-05	21	35	17	11	11	5	0	60	23	18
2017	IS-06	35	35	14	0	7	9	0	77	8	14
2014	IS	26	41	5	16	10	1	0	69	27	87
2014	IS-03	20	45	5	15	10	5	0	68	26	20
2014	IS-04	25	33	8	25	8	0	0	58	33	24
2014	IS-05	21	57	0	7	14	0	0	79	21	14
2014	IS-06	43	38	5	14	0	0	0	81	14	21
2011	IS	26	42	11	13	6	1	1	69	19	134
2011	IS-03	24	38	14	17	3	3	0	64	21	29
2011	IS-04	22	51	7	18	2	0	0	73	20	45
2011	IS-05	29	38	13	8	13	0	0	67	21	24
2011	IS-06	44	32	12	8	0	0	4	79	8	25
2008	IS	26	34	17	11	13	0	0	60	23	103
2008	IS-03	28	28	19	13	13	0	0	56	25	32
2008	IS-04	19	48	11	11	11	0	0	67	22	27
2008	IS-05	42	37	5	11	5	0	0	79	16	19
2008	IS-06	15	23	38	15	8	0	0	38	23	13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	29	11	26	12	4	4	48	41	85
2019	IS-03	7	20	27	33	7	7	0	29	43	15
2019	IS-04	19	33	4	26	11	4	4	56	40	27
2019	IS-05	10	30	10	25	10	5	10	47	41	20
2019	IS-06	29	29	0	29	14	0	0	57	43	14
2018	IS	23	21	11	30	12	1	1	45	44	73
2018	IS-04	18	14	18	41	5	0	5	33	48	22
2018	IS-05	10	35	5	25	20	5	0	47	47	20
2018	IS-06	43	21	7	21	7	0	0	64	29	14
2017	IS	23	21	14	20	18	4	0	45	40	76
2017	IS-03	20	0	20	20	26	15	0	23	54	15
2017	IS-04	22	35	13	26	4	0	0	57	30	23
2017	IS-05	19	27	11	16	22	5	0	48	40	18
2017	IS-06	35	14	14	23	14	0	0	49	37	14
2014	IS	20	27	11	18	22	2	0	47	41	87
2014	IS-03	10	20	0	25	40	5	0	32	68	20
2014	IS-04	13	25	25	17	21	0	0	38	38	24
2014	IS-05	36	21	7	21	7	7	0	62	31	14
2014	IS-06	33	38	14	5	9	0	0	72	14	21
2011	IS	14	28	14	23	17	1	4	44	42	133
2011	IS-03	7	24	17	24	17	3	7	35	46	29
2011	IS-04	16	20	16	31	16	0	2	36	48	45
2011	IS-05	21	33	13	13	21	0	0	54	33	24
2011	IS-06	17	42	8	17	13	0	4	61	30	24
2008	IS	12	38	7	22	18	4	0	52	41	102
2008	IS-03	6	35	13	26	19	0	0	42	45	31
2008	IS-04	7	37	4	19	22	11	0	50	46	27
2008	IS-05	26	42	5	11	16	0	0	68	26	19
2008	IS-06	8	23	8	38	15	8	0	33	58	13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	20	20	5	6	2	69	11	86
2019	IS-03	50	25	13	13	0	0	75	13	16
2019	IS-04	44	26	11	4	11	4	73	15	27
2019	IS-05	40	20	30	5	5	0	60	10	20
2019	IS-06	64	7	21	0	7	0	71	7	14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	15	6	5	3	12	84	9	86
2019	IS-03	69	6	13	0	6	6	80	7	16
2019	IS-04	67	15	7	4	0	7	88	4	27
2019	IS-05	50	20	5	5	0	20	88	6	20
2019	IS-06	71	7	0	7	7	7	85	15	14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	26	11	7	1	4	80	9	85
2019	IS-03	63	6	19	6	6	0	69	13	16
2019	IS-04	44	37	11	4	0	4	85	4	27
2019	IS-05	45	35	0	10	0	10	89	11	20
2019	IS-06	79	14	7	0	0	0	93	0	14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	20	14	12	5	7	68	18	86
2019	IS-03	50	25	13	6	6	0	75	13	16
2019	IS-04	41	22	11	7	4	15	74	13	27
2019	IS-05	35	10	20	25	0	10	50	28	20
2019	IS-06	64	21	7	7	0	0	86	7	14

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	7	6	6	12	8	75	19	86
2019	IS-03	56	13	6	6	19	0	69	25	16
2019	IS-04	59	7	7	4	11	11	75	17	27
2019	IS-05	80	5	0	5	0	10	94	6	20
2019	IS-06	50	0	7	7	21	14	58	33	14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	85	8	1	1	1	4	98	2	85
2019	IS-03	88	6	6	0	0	0	94	6	16
2019	IS-04	85	12	0	0	0	4	100	0	26
2019	IS-05	90	0	0	0	0	10	100	0	20
2019	IS-06	86	7	0	0	7	0	100	0	14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	86	2	3	2	2	3	94	2	86
2019	IS-03	88	0	13	0	0	0	88	0	16
2019	IS-04	85	4	0	4	0	7	96	4	27
2019	IS-05	90	0	0	5	0	5	95	5	20
2019	IS-06	86	0	0	0	14	0	100	0	14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	83	6	1	1	8	99	1	84
2019	IS-03	81	19	0	0	0	100	0	16
2019	IS-04	85	4	0	0	11	100	0	27
2019	IS-05	75	5	5	0	15	94	6	20
2019	IS-06	92	0	0	8	0	100	0	13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	44	22	6	1	2	0	70	7	86
2019	IS-03	44	38	19	0	0	0	0	81	0	16
2019	IS-04	26	52	7	7	4	4	0	81	12	27
2019	IS-05	20	40	35	5	0	0	0	60	5	20
2019	IS-06	21	36	29	7	0	7	0	62	8	14
2018	IS	26	44	17	6	1	4	1	75	7	72
2018	IS-04	18	36	27	9	0	9	0	60	10	22
2018	IS-05	21	47	21	5	0	5	0	72	6	19
2018	IS-06	43	50	7	0	0	0	0	93	0	14
2017	IS	31	35	20	13	0	0	1	66	13	77
2017	IS-03	26	37	18	18	0	0	0	63	18	16
2017	IS-04	39	35	22	4	0	0	0	74	4	23
2017	IS-05	21	27	20	27	0	0	5	51	28	18
2017	IS-06	35	35	30	0	0	0	0	70	0	14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	40	14	3	1	1	81	5	86
2019	IS-03	50	50	0	0	0	0	100	0	16
2019	IS-04	41	41	11	4	4	0	81	7	27
2019	IS-05	40	35	20	5	0	0	75	5	20
2019	IS-06	36	29	21	7	0	7	69	8	14
2018	IS	48	38	3	5	4	1	88	10	73
2018	IS-04	45	45	0	5	0	5	95	5	22
2018	IS-05	50	35	0	5	10	0	85	15	20
2018	IS-06	36	50	7	7	0	0	86	7	14
2017	IS	37	50	7	4	1	1	88	5	77
2017	IS-03	31	57	0	6	0	6	93	7	16
2017	IS-04	39	39	13	9	0	0	78	9	23
2017	IS-05	27	56	11	0	5	0	83	5	18
2017	IS-06	42	58	0	0	0	0	100	0	14
2014	IS	42	32	10	10	2	2	77	13	87
2014	IS-03	45	20	20	5	5	5	68	11	20
2014	IS-04	42	38	4	8	4	4	83	13	24
2014	IS-05	57	21	7	14	0	0	79	14	14
2014	IS-06	43	43	9	5	0	0	86	5	21
2011	IS	40	38	14	2	3	3	80	5	134
2011	IS-03	31	41	14	0	7	7	78	7	29
2011	IS-04	33	36	20	4	2	4	72	7	45
2011	IS-05	46	42	4	4	4	0	88	8	24
2011	IS-06	52	32	16	0	0	0	84	0	25

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	66	28	3	0	1	1	95	1	86
2019	IS-03	81	19	0	0	0	0	100	0	16
2019	IS-04	78	19	4	0	0	0	96	0	27
2019	IS-05	50	40	5	0	5	0	90	5	20
2019	IS-06	57	29	7	0	0	7	92	0	14
2018	IS	56	33	3	4	1	3	92	6	73
2018	IS-04	55	36	0	0	0	9	100	0	22
2018	IS-05	60	30	0	5	5	0	90	10	20
2018	IS-06	50	29	14	7	0	0	79	7	14
2017	IS	56	36	4	1	0	3	95	1	77
2017	IS-03	51	37	6	0	0	6	93	0	16
2017	IS-04	61	30	9	0	0	0	91	0	23
2017	IS-05	46	49	0	0	0	5	100	0	18
2017	IS-06	63	30	0	7	0	0	93	7	14
2014	IS	61	27	6	2	0	5	92	2	87
2014	IS-03	65	20	0	5	0	10	94	6	20
2014	IS-04	58	29	0	4	0	8	95	5	24
2014	IS-05	71	14	14	0	0	0	86	0	14
2014	IS-06	57	38	5	0	0	0	95	0	21

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	27	8	5	0	0	87	5	86
2019	IS-03	75	19	6	0	0	0	94	0	16
2019	IS-04	74	11	7	7	0	0	85	7	27
2019	IS-05	50	30	10	10	0	0	80	10	20
2019	IS-06	50	50	0	0	0	0	100	0	14
2018	IS	64	29	3	0	4	0	93	4	73
2018	IS-04	64	36	0	0	0	0	100	0	22
2018	IS-05	55	35	0	0	10	0	90	10	20
2018	IS-06	71	21	7	0	0	0	93	0	14
2017	IS	52	37	8	4	0	0	88	4	77
2017	IS-03	31	51	6	12	0	0	82	12	16
2017	IS-04	57	30	13	0	0	0	87	0	23
2017	IS-05	46	44	5	5	0	0	89	5	18
2017	IS-06	70	23	7	0	0	0	93	0	14
2014	IS	55	33	3	7	1	0	89	8	87
2014	IS-03	50	35	5	5	5	0	85	10	20
2014	IS-04	54	38	4	4	0	0	92	4	24
2014	IS-05	64	21	7	7	0	0	86	7	14
2014	IS-06	67	33	0	0	0	0	100	0	21
2011	IS	50	38	8	3	2	0	88	5	133
2011	IS-03	43	43	7	4	4	0	86	7	28
2011	IS-04	44	42	9	4	0	0	87	4	45
2011	IS-05	63	29	4	0	4	0	92	4	24
2011	IS-06	56	36	8	0	0	0	92	0	25
2008	IS	39	39	7	5	9	2	79	14	103
2008	IS-03	38	38	9	3	13	0	75	16	32
2008	IS-04	33	48	4	7	4	4	85	12	27
2008	IS-05	68	21	0	5	5	0	89	11	19
2008	IS-06	15	54	8	8	8	8	75	17	13

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	27	14	3	1	1	0	81	5	86
2019	IS-03	69	25	6	0	0	0	0	94	0	16
2019	IS-04	70	15	11	0	4	0	0	85	4	27
2019	IS-05	35	30	25	5	0	5	0	68	5	20
2019	IS-06	29	50	14	7	0	0	0	79	7	14
2018	IS	56	32	5	1	4	0	1	89	6	73
2018	IS-04	55	45	0	0	0	0	0	100	0	22
2018	IS-05	55	25	5	5	10	0	0	80	15	20
2018	IS-06	57	21	21	0	0	0	0	79	0	14
2017	IS	50	25	17	4	3	1	0	76	7	75
2017	IS-03	41	33	13	13	0	0	0	74	13	15
2017	IS-04	50	36	14	0	0	0	0	86	0	22
2017	IS-05	40	21	21	5	11	0	0	62	17	18
2017	IS-06	70	7	23	0	0	0	0	77	0	14
2014	IS	38	40	10	6	3	2	0	80	9	87
2014	IS-03	40	40	5	10	5	0	0	80	15	20
2014	IS-04	25	50	8	8	0	8	0	82	9	24
2014	IS-05	50	36	7	0	7	0	0	86	7	14
2014	IS-06	53	28	14	5	0	0	0	81	5	21
2011	IS	41	43	7	6	3	1	0	84	9	134
2011	IS-03	31	41	14	10	3	0	0	72	14	29
2011	IS-04	33	51	7	7	0	2	0	86	7	45
2011	IS-05	58	29	4	4	4	0	0	88	8	24
2011	IS-06	60	28	4	4	4	0	0	88	8	25

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	31	13	5	1	0	0	81	6	86
2019	IS-03	69	19	13	0	0	0	0	88	0	16
2019	IS-04	67	22	4	4	4	0	0	89	7	27
2019	IS-05	40	30	20	10	0	0	0	70	10	20
2019	IS-06	29	50	21	0	0	0	0	79	0	14
2018	IS	58	34	1	1	4	0	1	93	6	73
2018	IS-04	59	41	0	0	0	0	0	100	0	22
2018	IS-05	55	35	0	0	10	0	0	90	10	20
2018	IS-06	64	21	7	7	0	0	0	86	7	14
2017	IS	47	28	17	5	3	0	0	75	8	77
2017	IS-03	45	25	18	12	0	0	0	69	12	16
2017	IS-04	48	35	17	0	0	0	0	83	0	23
2017	IS-05	40	21	16	11	11	0	0	62	22	18
2017	IS-06	56	21	23	0	0	0	0	77	0	14
2014	IS	36	45	9	6	3	1	0	81	9	87
2014	IS-03	45	40	5	5	5	0	0	85	10	20
2014	IS-04	29	46	17	4	0	4	0	78	4	24
2014	IS-05	29	57	0	7	7	0	0	86	14	14
2014	IS-06	48	38	9	5	0	0	0	86	5	21
2011	IS	40	46	5	5	4	1	0	86	9	134
2011	IS-03	31	55	7	7	0	0	0	86	7	29
2011	IS-04	31	51	9	7	0	2	0	84	7	45
2011	IS-05	58	29	0	4	8	0	0	88	13	24
2011	IS-06	56	32	4	0	8	0	0	88	8	25
2008	IS	28	40	14	5	14	0	0	68	18	103
2008	IS-03	34	28	19	0	19	0	0	63	19	32
2008	IS-04	33	30	11	15	11	0	0	63	26	27
2008	IS-05	26	53	16	0	5	0	0	79	5	19
2008	IS-06	8	77	8	0	8	0	0	85	8	13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	34	13	12	1	2	1	73	13	86
2019	IS-03	50	31	13	6	0	0	0	81	6	16
2019	IS-04	44	33	7	11	4	0	0	78	15	27
2019	IS-05	25	35	15	10	0	10	5	71	12	20
2019	IS-06	29	36	21	14	0	0	0	64	14	14
2018	IS	42	22	16	8	4	5	1	69	13	73
2018	IS-04	45	27	9	9	0	9	0	80	10	22
2018	IS-05	35	15	25	10	10	5	0	53	21	20
2018	IS-06	43	21	29	7	0	0	0	64	7	14
2017	IS	34	30	12	13	8	3	1	66	21	77
2017	IS-03	33	18	31	0	6	6	6	58	7	16
2017	IS-04	35	30	4	26	4	0	0	65	30	23
2017	IS-05	16	51	5	11	17	0	0	67	28	18
2017	IS-06	56	21	16	7	0	0	0	77	7	14
2014	IS	37	30	11	13	7	2	0	68	20	87
2014	IS-03	40	25	15	10	10	0	0	65	20	20
2014	IS-04	33	29	13	13	8	4	0	65	22	24
2014	IS-05	43	43	7	0	7	0	0	86	7	14
2014	IS-06	34	24	14	24	0	5	0	60	25	21
2011	IS	37	31	16	6	6	4	0	71	13	134
2011	IS-03	34	38	10	3	7	7	0	78	11	29
2011	IS-04	36	31	16	7	4	7	0	71	12	45
2011	IS-05	42	33	13	4	4	4	0	78	9	24
2011	IS-06	48	20	24	0	8	0	0	68	8	25
2008	IS	18	33	18	11	16	5	0	54	28	102
2008	IS-03	19	28	13	9	22	9	0	52	34	32
2008	IS-04	27	35	15	4	15	4	0	64	20	26
2008	IS-05	16	47	21	11	5	0	0	63	16	19
2008	IS-06	8	23	31	15	15	8	0	33	33	13

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	30	26	44	86
2019	IS-03	19	19	63	16
2019	IS-04	26	37	37	27
2019	IS-05	30	20	50	20
2019	IS-06	43	36	21	14
2018	IS	32	25	44	73
2018	IS-04	18	23	59	22
2018	IS-05	35	25	40	20
2018	IS-06	29	29	43	14
2017	IS	39	24	37	77
2017	IS-03	37	18	45	16
2017	IS-04	26	26	48	23
2017	IS-05	54	29	16	18
2017	IS-06	37	28	35	14
2014	IS	42	25	32	87
2014	IS-03	45	15	40	20
2014	IS-04	46	25	29	24
2014	IS-05	21	29	50	14
2014	IS-06	43	38	20	21
2011	IS	37	31	31	134
2011	IS-03	21	41	38	29
2011	IS-04	38	27	36	45
2011	IS-05	29	38	33	24
2011	IS-06	40	36	24	25

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	8	31	35	0	15	12	26
2018	IS	4	26	52	4	9	4	23
2017	IS	10	30	44	7	10	0	30
2017	IS-05	0	51	39	10	0	0	10
2014	IS	8	35	43	8	9999	5	37
2014	IS-04	9	36	45	9	9999	0	11
2011	IS	16	22	44	0	9999	18	50
2011	IS-04	18	18	53	0	9999	12	17
2011	IS-06	20	30	40	0	9999	10	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	52	9	13	2	76	15	86
2019	IS-03	25	44	0	19	13	69	31	16
2019	IS-04	19	52	15	15	0	70	15	27
2019	IS-05	20	65	10	5	0	85	5	20
2019	IS-06	43	57	0	0	0	100	0	14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	58	23	10	1	1	6	86	2	86
2019	IS-03	75	6	13	0	0	6	87	0	16
2019	IS-04	56	22	15	0	0	7	84	0	27
2019	IS-05	55	25	10	0	5	5	84	5	20
2019	IS-06	71	21	0	0	0	7	100	0	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	9	91	86
2018	IS	8	92	73
2018	IS-04	0	100	22

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	7	93	85
2019	IS-04	0	100	27

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	7	14	8	3	37	14	48	24	86
2019	IS-03	25	0	25	0	6	44	0	44	11	16
2019	IS-04	26	7	4	4	4	37	19	75	17	27
2019	IS-05	5	10	20	10	5	40	10	30	30	20
2019	IS-06	14	14	7	7	0	36	21	67	17	14
2018	IS	15	15	18	3	3	38	8	56	10	73
2018	IS-04	18	9	23	0	0	45	5	55	0	22
2018	IS-05	5	10	30	10	5	30	10	25	25	20
2018	IS-06	14	36	7	0	0	36	7	88	0	14
2017	IS	15	8	13	10	3	41	10	48	26	77
2017	IS-03	6	14	18	0	0	49	12	52	0	16
2017	IS-04	13	9	13	9	0	43	13	50	20	23
2017	IS-05	16	0	5	21	11	36	11	30	60	18
2017	IS-06	21	7	21	14	0	30	7	44	22	14
2014	IS	15	17	14	2	9	30	13	56	20	87
2014	IS-03	10	15	5	0	10	35	25	63	25	20
2014	IS-04	17	13	8	0	8	42	13	64	18	24
2014	IS-05	7	7	7	14	29	21	14	22	67	14
2014	IS-06	24	28	19	0	0	24	5	74	0	21

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	29	12	7	0	7	1	80	8	86
2019	IS-03	56	31	13	0	0	0	0	88	0	16
2019	IS-04	52	26	4	7	0	7	4	88	8	27
2019	IS-05	40	30	20	5	0	5	0	74	5	20
2019	IS-06	29	36	14	7	0	14	0	75	8	14
2018	IS	44	34	7	1	4	8	1	86	6	73
2018	IS-04	45	27	5	0	0	23	0	94	0	22
2018	IS-05	25	50	15	5	5	0	0	75	10	20
2018	IS-06	43	43	7	0	0	7	0	92	0	14
2017	IS	33	34	10	8	3	13	0	77	12	77
2017	IS-03	12	51	31	0	0	6	0	67	0	16
2017	IS-04	43	26	4	13	0	13	0	80	15	23
2017	IS-05	27	27	5	11	11	20	0	67	27	18
2017	IS-06	35	35	7	7	0	16	0	83	8	14
2014	IS	35	31	15	5	3	9	2	74	9	87
2014	IS-03	35	20	10	0	10	20	5	73	13	20
2014	IS-04	33	29	21	4	0	8	4	71	5	24
2014	IS-05	29	21	14	21	7	7	0	54	31	14
2014	IS-06	43	52	5	0	0	0	0	95	0	21
2011	IS	34	31	17	7	1	10	0	73	8	134
2011	IS-03	31	34	10	14	3	7	0	70	19	29
2011	IS-04	29	29	24	4	0	13	0	67	5	45
2011	IS-05	38	33	17	8	0	4	0	74	9	24
2011	IS-06	48	28	16	0	0	8	0	83	0	25

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	8	17	1	1	52	7	51	6	86
2019	IS-03	13	6	25	0	6	50	0	38	13	16
2019	IS-04	26	11	4	0	0	52	7	91	0	27
2019	IS-05	5	5	25	0	0	60	5	29	0	20
2019	IS-06	7	7	14	0	0	64	7	50	0	14
2018	IS	19	11	19	0	3	36	12	58	5	73
2018	IS-04	23	18	18	0	0	32	9	69	0	22
2018	IS-05	0	10	40	0	5	30	15	18	9	20
2018	IS-06	29	7	7	0	0	43	14	83	0	14
2017	IS	13	5	18	3	0	54	8	47	7	77
2017	IS-03	12	12	18	0	0	57	0	57	0	16
2017	IS-04	4	0	17	4	0	61	13	17	17	23
2017	IS-05	5	0	21	5	0	57	11	17	17	18
2017	IS-06	21	14	21	0	0	37	7	63	0	14
2014	IS	16	16	10	0	0	47	10	76	0	87
2014	IS-03	15	15	5	0	0	50	15	86	0	20
2014	IS-04	17	17	4	0	0	54	8	89	0	24
2014	IS-05	7	7	14	0	0	57	14	50	0	14
2014	IS-06	19	24	14	0	0	38	5	75	0	21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	34	12	0	0	13	1	86	0	86
2019	IS-03	38	50	13	0	0	0	0	88	0	16
2019	IS-04	56	22	7	0	0	15	0	91	0	27
2019	IS-05	40	35	20	0	0	5	0	79	0	20
2019	IS-06	29	36	0	0	0	36	0	100	0	14
2018	IS	45	36	10	0	3	4	3	87	3	73
2018	IS-04	45	41	5	0	0	9	0	95	0	22
2018	IS-05	30	45	15	0	5	0	5	79	5	20
2018	IS-06	50	29	14	0	0	7	0	85	0	14
2017	IS	40	34	12	4	0	11	0	83	4	77
2017	IS-03	25	51	18	0	0	6	0	80	0	16
2017	IS-04	39	30	13	4	0	13	0	80	5	23
2017	IS-05	38	41	5	5	0	11	0	88	6	18
2017	IS-06	42	21	14	7	0	16	0	75	8	14
2014	IS	36	37	15	0	0	11	1	83	0	87
2014	IS-03	35	35	15	0	0	15	0	82	0	20
2014	IS-04	38	29	21	0	0	8	4	76	0	24
2014	IS-05	29	29	14	0	0	29	0	80	0	14
2014	IS-06	38	57	5	0	0	0	0	95	0	21
2011	IS	37	33	17	1	2	11	0	78	3	132
2011	IS-03	30	37	15	0	7	11	0	75	8	27
2011	IS-04	29	38	16	0	0	18	0	81	0	45
2011	IS-05	42	29	25	4	0	0	0	71	4	24
2011	IS-06	60	20	20	0	0	0	0	80	0	25

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	31	21	9	14	1	55	24	85
2019	IS-03	25	31	19	6	19	0	56	25	16
2019	IS-04	27	38	8	15	8	4	68	24	26
2019	IS-05	15	15	35	10	25	0	30	35	20
2019	IS-06	29	36	29	7	0	0	64	7	14
2018	IS	18	23	16	22	21	0	41	42	73
2018	IS-04	18	41	5	14	23	0	59	36	22
2018	IS-05	15	20	25	20	20	0	35	40	20
2018	IS-06	29	14	36	14	7	0	43	21	14
2017	IS	17	25	27	13	17	1	42	31	76
2017	IS-03	0	18	31	12	33	6	20	48	16
2017	IS-04	22	30	17	13	17	0	52	30	23
2017	IS-05	16	21	24	21	17	0	38	38	18
2017	IS-06	32	30	38	0	0	0	62	0	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	10	27	38	15	8	1	38	24	86
2019	IS-03	13	31	31	19	6	0	44	25	16
2019	IS-04	22	30	37	7	0	4	54	8	27
2019	IS-05	0	20	35	20	25	0	20	45	20
2019	IS-06	0	21	50	21	7	0	21	29	14
2018	IS	12	37	21	19	10	1	50	29	73
2018	IS-04	14	55	23	5	5	0	68	9	22
2018	IS-05	10	25	15	35	15	0	35	50	20
2018	IS-06	14	29	29	21	7	0	43	29	14
2017	IS	11	31	32	13	13	1	42	26	77
2017	IS-03	12	31	26	12	12	6	46	26	16
2017	IS-04	4	52	22	13	9	0	57	22	23
2017	IS-05	19	11	44	11	16	0	29	27	18
2017	IS-06	7	28	30	14	21	0	35	35	14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	36	26	16	8	1	49	25	86
2019	IS-03	6	38	38	6	13	0	44	19	16
2019	IS-04	22	37	15	19	4	4	62	23	27
2019	IS-05	5	30	30	25	10	0	35	35	20
2019	IS-06	7	21	36	21	14	0	29	36	14
2018	IS	15	40	18	21	6	0	56	26	72
2018	IS-04	19	48	19	14	0	0	67	14	21
2018	IS-05	15	30	25	20	10	0	45	30	20
2018	IS-06	14	36	21	29	0	0	50	29	14
2017	IS	15	36	22	16	12	0	51	27	77
2017	IS-03	18	31	25	14	12	0	49	26	16
2017	IS-04	9	57	22	4	9	0	65	13	23
2017	IS-05	19	22	16	27	16	0	41	43	18
2017	IS-06	14	28	16	28	14	0	42	42	14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	34	15	15	13	1	0	56	29	85
2019	IS-03	25	13	19	19	25	0	0	38	44	16
2019	IS-04	26	44	19	7	4	0	0	70	11	27
2019	IS-05	11	32	11	21	21	5	0	44	44	19
2019	IS-06	14	43	14	21	7	0	0	57	29	14
2018	IS	28	31	14	15	11	0	1	59	27	72
2018	IS-04	32	36	9	18	5	0	0	68	23	22
2018	IS-05	15	35	5	30	15	0	0	50	45	20
2018	IS-06	31	23	31	0	15	0	0	54	15	13
2017	IS	17	23	20	25	13	0	1	41	38	77
2017	IS-03	18	25	18	20	12	0	6	46	35	16
2017	IS-04	22	30	22	17	9	0	0	52	26	23
2017	IS-05	19	16	16	32	17	0	0	35	49	18
2017	IS-06	7	23	28	21	21	0	0	30	42	14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	31	13	10	2	3	73	13	86
2019	IS-03	44	13	31	6	6	0	56	13	16
2019	IS-04	63	22	11	0	0	4	88	0	27
2019	IS-05	15	45	10	20	0	10	67	22	20
2019	IS-06	29	43	7	14	7	0	71	21	14
2018	IS	39	35	8	10	6	3	76	16	72
2018	IS-04	41	36	14	5	0	5	81	5	22
2018	IS-05	30	35	10	15	10	0	65	25	20
2018	IS-06	23	54	8	15	0	0	77	15	13
2017	IS	43	27	15	8	3	4	73	11	77
2017	IS-03	43	39	0	0	6	12	93	7	16
2017	IS-04	52	22	17	4	0	4	77	5	23
2017	IS-05	35	28	21	16	0	0	62	16	18
2017	IS-06	44	21	14	14	7	0	65	21	14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	34	26	11	8	0	55	19	85
2019	IS-03	27	20	40	7	7	0	47	13	15
2019	IS-04	33	41	15	7	4	0	74	11	27
2019	IS-05	15	35	25	15	10	0	50	25	20
2019	IS-06	7	43	14	21	14	0	50	36	14
2018	IS	15	36	28	11	8	1	52	20	72
2018	IS-04	9	45	32	9	5	0	55	14	22
2018	IS-05	20	25	30	15	10	0	45	25	20
2018	IS-06	23	38	23	15	0	0	62	15	13
2017	IS	17	36	29	9	9	0	53	18	77
2017	IS-03	18	31	31	20	0	0	49	20	16
2017	IS-04	17	39	26	4	13	0	57	17	23
2017	IS-05	16	28	35	5	16	0	44	21	18
2017	IS-06	14	42	23	14	7	0	56	21	14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	34	24	13	7	0	56	20	86
2019	IS-03	31	44	6	19	0	0	75	19	16
2019	IS-04	22	30	37	4	7	0	52	11	27
2019	IS-05	25	30	20	10	15	0	55	25	20
2019	IS-06	21	29	21	29	0	0	50	29	14
2018	IS	26	33	25	7	7	3	61	14	73
2018	IS-04	23	41	14	9	9	5	67	19	22
2018	IS-05	30	30	30	5	5	0	60	10	20
2018	IS-06	29	21	43	7	0	0	50	7	14
2017	IS	20	47	17	8	7	1	68	14	77
2017	IS-03	6	55	33	0	0	6	65	0	16
2017	IS-04	22	48	13	13	4	0	70	17	23
2017	IS-05	32	35	11	5	17	0	67	22	18
2017	IS-06	14	58	14	7	7	0	72	14	14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	14	30	29	15	12	44	27	86
2019	IS-03	13	38	38	0	13	50	13	16
2019	IS-04	22	33	26	11	7	56	19	27
2019	IS-05	0	35	30	20	15	35	35	20
2019	IS-06	14	21	14	36	14	36	50	14
2018	IS	11	40	26	16	7	51	23	73
2018	IS-04	9	45	27	14	5	55	18	22
2018	IS-05	10	45	30	10	5	55	15	20
2018	IS-06	0	21	43	36	0	21	36	14
2017	IS	24	34	21	13	8	59	21	77
2017	IS-03	31	20	31	12	6	51	18	16
2017	IS-04	30	39	17	13	0	70	13	23
2017	IS-05	16	40	11	16	17	56	33	18
2017	IS-06	14	35	30	7	14	49	21	14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	33	23	9	7	0	60	16	86
2019	IS-03	38	25	25	13	0	0	63	13	16
2019	IS-04	33	48	15	0	4	0	81	4	27
2019	IS-05	20	30	25	5	20	0	50	25	20
2019	IS-06	21	29	21	29	0	0	50	29	14
2018	IS	19	33	28	13	6	1	54	18	72
2018	IS-04	14	41	27	18	0	0	55	18	22
2018	IS-05	26	26	32	11	5	0	53	16	19
2018	IS-06	14	29	43	7	7	0	43	14	14
2017	IS	37	27	20	10	5	1	64	16	77
2017	IS-03	37	12	33	6	6	6	52	13	16
2017	IS-04	35	48	17	0	0	0	83	0	23
2017	IS-05	29	21	11	21	17	0	51	38	18
2017	IS-06	51	14	21	14	0	0	65	14	14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	26	21	3	2	73	6	86
2019	IS-03	63	25	13	0	0	88	0	16
2019	IS-04	56	26	19	0	0	81	0	27
2019	IS-05	40	30	20	5	5	70	10	20
2019	IS-06	29	36	29	7	0	64	7	14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	38	13	10	5	0	72	15	86
2019	IS-03	50	25	0	13	13	0	75	25	16
2019	IS-04	37	41	7	11	4	0	78	15	27
2019	IS-05	25	25	35	10	5	0	50	15	20
2019	IS-06	21	57	14	7	0	0	79	7	14
2018	IS	29	32	17	14	7	1	62	21	72
2018	IS-04	14	50	9	18	9	0	64	27	22
2018	IS-05	35	20	20	20	5	0	55	25	20
2018	IS-06	36	29	29	7	0	0	64	7	14
2017	IS	30	36	20	12	1	1	67	13	77
2017	IS-03	25	37	26	6	0	6	65	7	16
2017	IS-04	22	48	26	4	0	0	70	4	23
2017	IS-05	44	19	11	21	5	0	62	27	18
2017	IS-06	30	42	14	14	0	0	72	14	14

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	63	27	5	3	2	0	90	6	86
2019	IS-03	75	13	6	0	6	0	88	6	16
2019	IS-04	63	30	4	0	4	0	93	4	27
2019	IS-05	50	40	10	0	0	0	90	0	20
2019	IS-06	64	21	0	14	0	0	86	14	14
2018	IS	60	26	7	3	1	3	89	4	73
2018	IS-04	64	27	0	5	5	0	91	9	22
2018	IS-05	70	25	5	0	0	0	95	0	20
2018	IS-06	57	21	14	0	0	7	85	0	14
2017	IS	58	22	12	5	1	1	81	7	77
2017	IS-03	49	25	26	0	0	0	74	0	16
2017	IS-04	52	17	17	9	0	4	73	9	23
2017	IS-05	68	21	0	5	5	0	89	11	18
2017	IS-06	63	21	7	9	0	0	84	9	14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	79	7	6	0	1	7	93	1	86
2019	IS-03	75	13	6	0	6	0	88	6	16
2019	IS-04	81	4	4	0	0	11	96	0	27
2019	IS-05	65	10	10	0	0	15	88	0	20
2019	IS-06	93	0	7	0	0	0	93	0	14
2018	IS	78	11	4	3	0	4	93	3	73
2018	IS-04	77	9	5	5	0	5	90	5	22
2018	IS-05	80	20	0	0	0	0	100	0	20
2018	IS-06	93	0	0	0	0	7	100	0	14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	83	6	6	1	2	0	2	90	4	86
2019	IS-03	75	0	6	6	6	0	6	80	13	16
2019	IS-04	85	4	7	0	0	0	4	92	0	27
2019	IS-05	95	0	0	0	5	0	0	95	5	20
2019	IS-06	86	0	14	0	0	0	0	86	0	14
2018	IS	81	7	4	1	1	1	4	93	3	73
2018	IS-04	86	5	0	0	0	0	9	100	0	22
2018	IS-05	80	15	5	0	0	0	0	95	0	20
2018	IS-06	71	7	7	7	0	7	0	85	8	14
2017	IS	84	8	5	0	0	0	3	95	0	76
2017	IS-03	87	7	0	0	0	0	7	100	0	15
2017	IS-04	78	13	4	0	0	0	4	95	0	23
2017	IS-05	84	5	11	0	0	0	0	89	0	18
2017	IS-06	86	7	7	0	0	0	0	93	0	14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	26	7	3	1	1	88	5	86
2019	IS-03	50	19	25	0	6	0	69	6	16
2019	IS-04	70	26	0	0	0	4	100	0	27
2019	IS-05	75	15	5	5	0	0	90	5	20
2019	IS-06	50	50	0	0	0	0	100	0	14
2018	IS	67	27	3	0	0	3	97	0	73
2018	IS-04	55	41	0	0	0	5	100	0	22
2018	IS-05	75	25	0	0	0	0	100	0	20
2018	IS-06	79	7	14	0	0	0	86	0	14
2017	IS	57	28	8	6	0	1	87	6	77
2017	IS-03	55	18	6	14	0	6	78	15	16
2017	IS-04	61	35	4	0	0	0	96	0	23
2017	IS-05	41	32	16	11	0	0	73	11	18
2017	IS-06	65	28	7	0	0	0	93	0	14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	26	13	7	4	0	0	76	11	85
2019	IS-03	63	13	19	6	0	0	0	75	6	16
2019	IS-04	44	41	11	0	4	0	0	85	4	27
2019	IS-05	53	26	0	16	5	0	0	79	21	19
2019	IS-06	43	21	29	7	0	0	0	64	7	14
2018	IS	64	22	10	0	1	0	3	89	1	73
2018	IS-04	68	18	9	0	0	0	5	90	0	22
2018	IS-05	50	35	10	0	5	0	0	85	5	20
2018	IS-06	71	14	14	0	0	0	0	86	0	14
2017	IS	64	21	6	7	0	1	1	86	7	77
2017	IS-03	43	37	0	14	0	0	6	85	15	16
2017	IS-04	74	17	4	4	0	0	0	91	4	23
2017	IS-05	51	28	11	5	0	5	0	83	6	18
2017	IS-06	72	7	14	7	0	0	0	79	7	14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	65	15	0	2	0	18	97	3	85
2019	IS-03	63	6	0	0	0	31	100	0	16
2019	IS-04	59	7	0	4	0	30	95	5	27
2019	IS-05	70	25	0	0	0	5	100	0	20
2019	IS-06	64	29	0	7	0	0	93	7	14
2018	IS	63	13	6	1	3	15	89	5	72
2018	IS-04	62	14	0	0	0	24	100	0	21
2018	IS-05	65	15	15	0	5	0	80	5	20
2018	IS-06	64	21	7	0	7	0	86	7	14
2017	IS	56	15	8	3	0	18	87	4	77
2017	IS-03	61	0	0	8	0	31	88	12	16
2017	IS-04	57	13	4	0	0	26	94	0	23
2017	IS-05	52	21	11	5	0	11	82	6	18
2017	IS-06	44	35	21	0	0	0	79	0	14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	79	14	3	0	0	3	96	0	86
2019	IS-03	69	19	6	0	0	6	93	0	16
2019	IS-04	74	15	7	0	0	4	92	0	27
2019	IS-05	80	15	0	0	0	5	100	0	20
2019	IS-06	86	14	0	0	0	0	100	0	14
2018	IS	77	16	1	1	0	4	97	1	73
2018	IS-04	50	41	5	0	0	5	95	0	22
2018	IS-05	95	5	0	0	0	0	100	0	20
2018	IS-06	93	7	0	0	0	0	100	0	14
2017	IS	75	17	1	0	1	6	99	0	77
2017	IS-03	55	31	0	0	0	14	100	0	16
2017	IS-04	87	9	0	0	0	4	100	0	23
2017	IS-05	73	11	5	0	5	5	94	0	18
2017	IS-06	77	23	0	0	0	0	100	0	14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	77	14	3	1	1	3	94	2	86
2019	IS-03	69	19	6	0	6	0	88	6	16
2019	IS-04	70	22	0	0	0	7	100	0	27
2019	IS-05	80	10	0	5	0	5	95	5	20
2019	IS-06	86	7	7	0	0	0	93	0	14
2018	IS	75	11	4	1	4	4	90	6	73
2018	IS-04	64	18	0	0	9	9	90	10	22
2018	IS-05	90	5	5	0	0	0	95	0	20
2018	IS-06	79	7	14	0	0	0	86	0	14
2017	IS	77	13	1	3	4	3	92	7	77
2017	IS-03	55	18	0	6	6	14	86	14	16
2017	IS-04	70	22	4	0	4	0	91	4	23
2017	IS-05	100	0	0	0	0	0	100	0	18
2017	IS-06	86	14	0	0	0	0	100	0	14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	29	7	1	5	0	2	87	6	86
2019	IS-03	69	13	6	0	13	0	0	81	13	16
2019	IS-04	52	30	11	0	0	0	7	88	0	27
2019	IS-05	65	25	5	0	5	0	0	90	5	20
2019	IS-06	36	50	7	0	7	0	0	86	7	14
2018	IS	49	30	15	3	0	0	3	82	3	73
2018	IS-04	27	50	18	0	0	0	5	81	0	22
2018	IS-05	65	10	15	10	0	0	0	75	10	20
2018	IS-06	57	36	7	0	0	0	0	93	0	14
2017	IS	43	34	17	3	1	1	1	79	4	77
2017	IS-03	25	57	6	6	0	0	6	87	7	16
2017	IS-04	43	30	22	4	0	0	0	74	4	23
2017	IS-05	65	19	16	0	0	0	0	84	0	18
2017	IS-06	30	42	21	0	7	0	0	72	7	14

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	34	35	17	2	0	45	20	86
2019	IS-03	19	25	38	13	6	0	44	19	16
2019	IS-04	15	48	30	7	0	0	63	7	27
2019	IS-05	15	15	30	35	5	0	30	40	20
2019	IS-06	0	36	43	21	0	0	36	21	14
2018	IS	14	43	29	11	1	1	58	13	72
2018	IS-04	14	59	18	9	0	0	73	9	22
2018	IS-05	20	25	35	20	0	0	45	20	20
2018	IS-06	14	43	36	7	0	0	57	7	14
2017	IS	8	38	37	17	1	0	45	18	77
2017	IS-03	6	37	51	6	0	0	43	6	16
2017	IS-04	13	48	17	22	0	0	61	22	23
2017	IS-05	5	29	44	21	0	0	35	21	18
2017	IS-06	0	42	37	14	7	0	42	21	14

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	7	26	38	21	8	0	29	33	86
2019	IS-03	19	25	19	25	13	0	38	44	16
2019	IS-04	4	19	37	30	11	0	41	22	27
2019	IS-05	5	40	40	10	5	0	15	45	20
2019	IS-06	7	29	50	14	0	0	14	36	14
2018	IS	3	18	33	34	11	1	46	21	73
2018	IS-04	0	9	32	55	5	0	59	9	22
2018	IS-05	0	30	40	20	10	0	30	30	20
2018	IS-06	0	14	29	43	14	0	57	14	14
2017	IS	4	20	37	31	8	0	38	24	77
2017	IS-03	0	25	39	37	0	0	37	25	16
2017	IS-04	4	17	26	39	13	0	52	22	23
2017	IS-05	5	16	57	16	5	0	21	21	18
2017	IS-06	7	28	30	28	7	0	35	35	14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	38	7	5	0	2	88	5	84
2019	IS-03	44	50	0	6	0	0	94	6	16
2019	IS-04	52	41	4	4	0	0	93	4	27
2019	IS-05	50	35	10	5	0	0	85	5	20
2019	IS-06	42	25	17	0	0	17	80	0	12
2018	IS	50	36	3	4	3	4	90	7	72
2018	IS-04	43	33	10	0	0	14	89	0	21
2018	IS-05	45	40	0	10	5	0	85	15	20
2018	IS-06	64	36	0	0	0	0	100	0	14
2017	IS	46	38	8	6	1	0	85	8	77
2017	IS-03	37	33	12	12	6	0	69	18	16
2017	IS-04	52	35	9	4	0	0	87	4	23
2017	IS-05	38	46	5	11	0	0	84	11	18
2017	IS-06	56	44	0	0	0	0	100	0	14

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	41	13	8	5	1	74	13	85
2019	IS-03	33	53	7	7	0	0	87	7	15
2019	IS-04	44	37	7	4	7	0	81	11	27
2019	IS-05	35	35	15	10	5	0	70	15	20
2019	IS-06	14	29	29	14	7	7	46	23	14
2018	IS	42	37	10	4	4	3	82	8	73
2018	IS-04	41	32	14	5	0	9	80	5	22
2018	IS-05	45	35	5	10	5	0	80	15	20
2018	IS-06	36	50	14	0	0	0	86	0	14
2017	IS	36	32	18	4	4	6	73	8	77
2017	IS-03	33	31	12	6	6	12	72	14	16
2017	IS-04	43	30	13	4	4	4	77	9	23
2017	IS-05	29	28	27	0	5	11	64	6	18
2017	IS-06	28	51	21	0	0	0	79	0	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	21	79	86
2019	IS-03	19	81	16
2019	IS-04	15	85	27
2019	IS-05	35	65	20
2019	IS-06	7	93	14
2017	IS	22	78	77
2017	IS-04	22	78	23
2017	IS-05	27	73	18
2014	IS	18	82	87
2014	IS-04	25	75	24

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	83	17	18
2017	IS	87	13	17
2014	IS	94	6	16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	64	29	0	7	93	7	14
2017	IS	40	40	7	13	80	13	15
2014	IS	60	33	0	7	93	7	15

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	28	24	12	10	2	0	24	76	86
2019	IS-03	25	25	25	13	13	0	0	25	75	16
2019	IS-04	26	30	26	11	7	0	0	26	74	27
2019	IS-05	20	15	35	15	15	0	0	20	80	20
2019	IS-06	21	43	14	14	0	7	0	23	77	14
2018	IS	25	18	32	18	5	0	3	25	75	73
2018	IS-04	32	27	23	9	5	0	5	33	67	22
2018	IS-05	15	15	35	30	5	0	0	15	85	20
2018	IS-06	43	14	29	14	0	0	0	43	57	14
2017	IS	32	17	19	12	16	4	0	34	66	77
2017	IS-03	18	18	31	6	26	0	0	18	82	16
2017	IS-04	43	13	9	13	17	4	0	45	55	23
2017	IS-05	27	21	21	13	17	0	0	27	73	18
2017	IS-06	44	7	28	7	0	14	0	51	49	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	44	56	64
2019	IS-03	33	67	12
2019	IS-04	55	45	20
2019	IS-05	63	38	16
2019	IS-06	20	80	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	51	49	61
2019	IS-03	64	36	11
2019	IS-04	39	61	18
2019	IS-05	38	63	16
2019	IS-06	60	40	10
2018	IS	25	75	53
2018	IS-04	29	71	14
2018	IS-05	24	76	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	23	19	19	15	2	8	41	38	62
2019	IS-03	17	17	17	33	17	0	0	33	50	12
2019	IS-04	21	16	16	16	16	0	16	44	38	19
2019	IS-05	6	25	31	13	19	6	0	33	33	16
2018	IS	13	36	13	23	9	0	6	52	34	53
2018	IS-04	36	43	0	14	0	0	7	85	15	14
2018	IS-05	0	35	18	29	18	0	0	35	47	17
2017	IS	16	26	21	16	14	0	7	45	33	49
2017	IS-03	15	23	47	8	8	0	0	38	15	13
2017	IS-04	8	33	8	25	8	0	17	50	40	12
2017	IS-05	22	29	0	15	23	0	11	58	42	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	8	14	8	16	41	3	10	25	65	63
2019	IS-03	8	0	8	33	42	0	8	9	82	12
2019	IS-04	5	21	5	11	42	0	16	31	63	19
2019	IS-05	13	13	13	13	50	0	0	25	63	16
2019	IS-06	0	30	10	20	20	10	10	38	50	10
2018	IS	4	11	9	34	38	0	4	16	75	53
2018	IS-04	14	14	7	29	29	0	7	31	62	14
2018	IS-05	0	6	18	29	47	0	0	6	76	17
2017	IS	4	8	10	24	49	0	5	13	77	49
2017	IS-03	0	8	15	23	55	0	0	8	77	13
2017	IS-04	0	0	0	50	42	0	8	0	100	12
2017	IS-05	15	15	0	0	60	0	11	33	67	13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	16	12	13	18	0	4	56	32	85
2019	IS-03	25	13	19	19	19	0	6	40	40	16
2019	IS-04	27	19	15	12	23	0	4	48	36	26
2019	IS-05	55	15	5	5	20	0	0	70	25	20
2019	IS-06	64	14	7	14	0	0	0	79	14	14
2018	IS	25	25	15	22	10	1	3	51	33	73
2018	IS-04	18	36	9	32	5	0	0	55	36	22
2018	IS-05	25	20	20	15	15	5	0	47	32	20
2018	IS-06	57	14	7	21	0	0	0	71	21	14

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment