2019 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 50 5 11 3 0 0 81 14 1122
2019 Non-supervisor 46 41 3 8 2 0 0 87 9 2721
2017 Supervisor 27 52 5 11 5 0 0 79 16 1047
2017 Non-supervisor 41 45 4 8 3 0 0 86 10 2425
2014 Supervisor 32 48 5 10 5 0 0 80 14 1108
2014 Non-supervisor 40 42 6 8 4 0 0 83 12 2303
2011 Supervisor 34 46 4 11 5 0 0 81 15 1667
2011 Non-supervisor 39 46 4 7 3 0 0 85 10 3149
2008 Supervisor 28 46 4 14 7 0 0 75 21 1309
2008 Non-supervisor 33 47 5 10 3 0 0 81 14 2919

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 19 3 6 2 0 1 88 8 1119
2019 Non-supervisor 73 16 4 4 2 0 1 91 6 2717
2017 Supervisor 67 18 4 7 3 0 1 86 10 1043
2017 Non-supervisor 73 15 4 4 2 0 2 90 6 2423
2014 Supervisor 65 20 4 7 3 0 1 86 10 1108
2014 Non-supervisor 67 18 5 6 2 0 2 87 8 2302
2011 Supervisor 69 16 4 7 2 0 2 87 9 1665
2011 Non-supervisor 69 16 4 5 3 0 2 87 8 3153
2008 Supervisor 67 17 4 7 4 0 1 85 11 1310
2008 Non-supervisor 71 15 4 5 3 0 2 88 8 2917

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 38 5 9 4 0 0 83 13 1119
2019 Non-supervisor 50 35 5 8 3 0 0 85 10 2716
2017 Supervisor 44 36 6 10 4 0 0 80 15 1045
2017 Non-supervisor 48 34 5 9 4 0 0 82 13 2421
2014 Supervisor 50 35 5 6 5 0 0 85 10 1107
2014 Non-supervisor 44 36 6 10 3 0 0 81 13 2303
2011 Supervisor 48 33 6 9 4 0 0 81 13 1663
2011 Non-supervisor 44 37 7 8 4 0 0 81 12 3139

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 46 12 7 3 0 0 79 9 1116
2019 Non-supervisor 37 38 10 10 4 0 0 75 15 2710
2018 Supervisor 27 48 14 9 2 0 0 75 11 900
2018 Non-supervisor 28 44 11 12 4 0 1 73 17 1982
2017 Supervisor 33 43 10 9 4 0 1 77 13 1045
2017 Non-supervisor 35 39 10 11 4 0 0 74 15 2421
2014 Supervisor 30 40 12 12 4 0 1 71 17 1108
2014 Non-supervisor 28 37 13 14 7 0 0 66 21 2302
2011 Supervisor 32 40 14 10 3 0 2 73 13 1662
2011 Non-supervisor 27 38 15 12 6 0 1 66 19 3146
2008 Supervisor 25 43 15 11 4 0 2 69 15 1310
2008 Non-supervisor 20 42 16 14 7 0 1 63 21 2918

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 37 6 3 2 0 0 90 5 1110
2019 Non-supervisor 54 33 6 4 2 0 0 87 7 2701
2017 Supervisor 57 33 5 4 1 0 0 90 5 1043
2017 Non-supervisor 54 35 5 4 2 0 0 89 6 2412
2014 Supervisor 57 35 4 3 1 0 0 92 4 1105
2014 Non-supervisor 49 36 7 6 2 0 0 85 8 2302

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 37 10 10 5 0 0 74 15 1115
2019 Non-supervisor 51 29 9 7 4 0 0 80 11 2710
2018 Supervisor 35 40 13 8 4 1 0 75 12 901
2018 Non-supervisor 44 34 10 7 4 0 1 79 11 1969
2017 Supervisor 38 37 11 8 6 0 0 75 14 1043
2017 Non-supervisor 47 31 10 6 3 1 1 80 10 2414
2014 Supervisor 34 36 14 9 5 0 1 71 15 1109
2014 Non-supervisor 44 33 11 8 4 1 1 77 12 2303
2011 Supervisor 36 39 10 9 4 0 1 76 13 1668
2011 Non-supervisor 44 37 9 6 3 0 0 82 9 3145

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 43 8 4 3 0 0 85 7 1120
2019 Non-supervisor 38 39 11 7 4 0 0 78 11 2718
2018 Supervisor 40 43 9 4 3 0 0 83 7 898
2018 Non-supervisor 32 43 12 8 5 0 0 75 13 1969
2017 Supervisor 41 44 7 5 3 0 0 85 8 1048
2017 Non-supervisor 34 44 10 8 4 0 0 78 12 2424
2014 Supervisor 36 42 9 8 4 0 0 79 13 1109
2014 Non-supervisor 29 45 12 9 5 0 0 74 14 2304
2011 Supervisor 42 41 8 6 2 0 0 84 9 1666
2011 Non-supervisor 33 42 11 9 5 0 0 75 14 3146
2008 Supervisor 39 42 8 7 3 0 0 82 10 1300
2008 Non-supervisor 29 44 12 10 5 0 0 73 15 2895

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 41 15 14 7 0 0 64 21 1120
2019 Non-supervisor 33 36 12 12 6 0 0 70 18 2717
2018 Supervisor 24 34 19 14 10 0 0 57 24 899
2018 Non-supervisor 27 36 15 12 9 0 0 64 21 1978
2017 Supervisor 24 39 15 11 10 1 0 64 21 1046
2017 Non-supervisor 31 36 13 12 8 1 0 67 20 2420
2014 Supervisor 19 36 18 18 10 0 0 55 27 1109
2014 Non-supervisor 25 32 18 14 10 0 0 58 24 2303
2011 Supervisor 21 40 16 14 9 0 0 61 23 1668
2011 Non-supervisor 24 39 15 13 9 1 0 63 22 3149

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 44 11 8 4 0 0 77 12 1115
2019 Non-supervisor 34 42 11 9 4 0 0 76 13 2699
2018 Supervisor 36 41 13 7 4 0 0 76 11 898
2018 Non-supervisor 30 40 13 12 5 0 0 70 17 1978
2017 Supervisor 33 46 10 8 4 0 0 79 11 1045
2017 Non-supervisor 32 42 11 11 4 0 0 74 15 2423

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 39 8 4 3 0 0 85 7 1116
2019 Non-supervisor 42 38 11 6 3 0 0 80 9 2709
2018 Supervisor 48 39 8 4 2 0 0 87 5 898
2018 Non-supervisor 38 44 9 5 2 1 0 83 8 1979
2017 Supervisor 46 41 7 4 2 0 0 87 7 1046
2017 Non-supervisor 39 40 11 7 3 1 0 79 10 2420
2014 Supervisor 40 40 10 7 3 0 0 80 10 1109
2014 Non-supervisor 31 42 15 7 4 1 0 74 11 2305
2011 Supervisor 38 44 9 5 3 1 0 83 8 1666
2011 Non-supervisor 31 43 13 8 4 1 0 74 12 3152
2008 Supervisor 40 40 10 6 4 1 0 80 10 1307
2008 Non-supervisor 31 43 13 7 5 1 0 74 12 2920

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 39 12 11 6 0 0 71 17 1119
2019 Non-supervisor 36 36 11 10 6 0 0 72 16 2720
2018 Supervisor 30 40 14 9 7 0 0 70 16 896
2018 Non-supervisor 29 40 12 11 8 0 0 70 19 1973
2017 Supervisor 30 41 12 10 7 0 0 71 17 1048
2017 Non-supervisor 32 38 12 10 8 0 0 70 17 2418

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 31 6 2 1 0 0 91 3 1113
2019 Non-supervisor 51 34 10 4 2 0 0 85 6 2706
2018 Supervisor 59 31 5 3 1 0 0 91 4 890
2018 Non-supervisor 48 37 9 4 2 0 0 85 6 1964
2017 Supervisor 61 31 5 2 1 0 0 92 3 1045
2017 Non-supervisor 51 35 9 4 1 0 0 86 5 2415
2014 Supervisor 67 26 4 2 1 0 0 93 3 1108
2014 Non-supervisor 58 29 9 3 2 0 0 87 4 2302
2011 Supervisor 64 29 4 2 1 0 0 93 2 1667
2011 Non-supervisor 55 31 8 3 2 0 0 87 5 3142

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 40 12 8 5 0 0 75 13 1111
2019 Non-supervisor 35 37 12 10 5 0 0 73 14 2701
2018 Supervisor 35 38 11 9 7 0 0 73 16 897
2018 Non-supervisor 28 41 15 10 6 1 1 69 16 1966
2017 Supervisor 35 43 9 8 4 0 0 78 13 1042
2017 Non-supervisor 33 41 12 9 5 0 0 74 14 2411
2014 Supervisor 28 40 10 13 9 0 0 68 22 1108
2014 Non-supervisor 22 43 13 12 8 0 1 66 20 2305
2011 Supervisor 37 40 9 9 4 0 0 78 14 1667
2011 Non-supervisor 30 42 12 10 5 0 0 73 15 3143

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 38 12 7 4 0 0 77 11 1116
2019 Non-supervisor 40 34 13 7 5 0 0 75 12 2713
2018 Supervisor 40 37 13 6 5 0 0 76 11 891
2018 Non-supervisor 33 37 14 9 6 0 0 70 16 1969
2017 Supervisor 41 37 11 6 4 0 0 78 10 1045
2017 Non-supervisor 39 36 13 8 5 0 0 74 13 2411
2014 Supervisor 34 37 11 11 7 0 0 71 18 1108
2014 Non-supervisor 32 38 14 9 7 0 1 70 16 2306

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 43 15 11 4 0 1 70 15 1099
2019 Non-supervisor 37 39 11 8 3 1 1 77 12 2692
2018 Supervisor 29 36 15 13 6 0 0 65 20 896
2018 Non-supervisor 28 41 14 11 5 1 1 70 16 1969
2017 Supervisor 31 40 14 10 5 0 0 71 15 1045
2017 Non-supervisor 35 38 13 8 5 0 1 74 13 2412
2014 Supervisor 27 37 13 14 9 0 1 64 23 1109
2014 Non-supervisor 29 38 15 10 6 1 1 68 16 2304
2011 Supervisor 32 39 13 10 5 0 1 72 14 1663
2011 Non-supervisor 33 41 13 7 4 1 1 76 11 3148

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 39 9 5 2 0 0 85 6 1119
2019 Non-supervisor 46 37 9 5 3 0 0 83 8 2720
2018 Supervisor 46 39 9 4 2 0 0 85 6 896
2018 Non-supervisor 37 42 11 6 4 0 0 79 9 1974
2017 Supervisor 46 41 7 4 3 0 0 87 6 1045
2017 Non-supervisor 43 38 10 6 3 0 0 82 8 2411
2014 Supervisor 42 40 10 5 3 0 0 82 8 1108
2014 Non-supervisor 40 39 12 6 3 0 0 79 9 2303
2011 Supervisor 46 41 7 4 1 0 0 87 5 1668
2011 Non-supervisor 41 40 10 6 3 0 0 82 9 3146
2008 Supervisor 45 42 7 5 1 0 0 87 6 1304
2008 Non-supervisor 36 44 9 7 4 0 0 80 11 2920

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 18 32 25 14 10 0 1 51 24 1113
2019 Non-supervisor 47 33 12 5 2 0 0 81 7 2699
2018 Supervisor 17 34 24 15 9 0 1 51 25 900
2018 Non-supervisor 44 34 14 5 3 0 0 79 8 1983
2017 Supervisor 17 36 23 13 8 0 2 54 22 1046
2017 Non-supervisor 43 37 13 4 2 0 1 81 6 2422
2014 Supervisor 16 35 23 15 9 0 2 52 25 1109
2014 Non-supervisor 43 36 13 5 2 0 0 80 7 2305
2011 Supervisor 16 33 24 16 8 0 2 51 25 1664
2011 Non-supervisor 38 38 15 5 3 0 1 77 7 3151
2008 Supervisor 12 29 27 20 10 0 2 42 31 1309
2008 Non-supervisor 31 41 19 6 2 0 1 73 8 2915

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 9 25 42 18 5 0 1 23 34 1118
2019 Non-supervisor 6 18 36 25 13 1 1 39 24 2714
2018 Supervisor 9 23 43 17 7 1 1 24 32 898
2018 Non-supervisor 6 18 37 24 11 1 2 37 25 1971
2017 Supervisor 6 22 44 19 7 1 1 27 29 1045
2017 Non-supervisor 6 17 36 23 13 1 3 39 23 2412
2014 Supervisor 11 32 38 14 3 0 1 17 44 1105
2014 Non-supervisor 8 24 38 20 7 1 2 28 33 2297
2011 Supervisor 12 29 40 14 4 0 1 18 41 1662
2011 Non-supervisor 9 24 36 19 9 1 3 28 34 3142
2008 Supervisor 18 33 34 11 3 0 0 14 51 1309
2008 Non-supervisor 11 28 37 16 6 1 2 23 39 2909

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 8 20 31 28 11 1 1 40 29 1116
2019 Non-supervisor 5 10 23 30 25 3 3 59 17 2711
2018 Supervisor 9 17 36 26 11 1 1 38 26 894
2018 Non-supervisor 6 14 25 29 21 4 2 53 21 1961
2017 Supervisor 7 17 32 28 13 1 2 42 25 1043
2017 Non-supervisor 4 12 24 26 26 3 5 56 18 2407
2014 Supervisor 18 27 32 16 6 1 1 22 45 1102
2014 Non-supervisor 11 19 32 19 12 4 3 33 32 2301
2011 Supervisor 12 25 31 20 9 1 2 30 38 1659
2011 Non-supervisor 9 16 29 25 13 3 4 41 28 3136
2008 Supervisor 25 27 28 14 5 0 1 19 52 1308
2008 Non-supervisor 15 23 30 18 9 2 2 29 40 2902

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 31 28 10 3 0 1 13 59 1118
2019 Non-supervisor 14 22 26 17 15 2 4 34 38 2708
2018 Supervisor 28 31 27 9 4 0 0 12 60 900
2018 Non-supervisor 14 23 31 16 11 2 3 28 39 1965
2017 Supervisor 26 33 26 10 3 1 1 14 60 1044
2017 Non-supervisor 14 23 28 15 13 3 5 30 39 2414
2014 Supervisor 41 28 21 6 3 0 0 9 70 1108
2014 Non-supervisor 23 26 26 13 7 2 4 21 52 2294
2011 Supervisor 33 29 24 9 3 0 1 13 63 1660
2011 Non-supervisor 19 26 27 13 8 2 4 22 48 3138
2008 Supervisor 33 30 24 9 2 0 1 11 64 1305
2008 Non-supervisor 21 27 29 12 6 2 2 19 51 2905

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 9 23 40 21 6 0 1 27 32 1115
2019 Non-supervisor 4 10 25 33 24 1 2 59 15 2704
2018 Supervisor 10 23 42 19 6 0 1 25 33 891
2018 Non-supervisor 4 12 29 33 19 1 2 54 17 1961
2017 Supervisor 10 21 41 20 6 0 1 27 31 1042
2017 Non-supervisor 5 9 28 30 23 1 4 56 15 2402
2014 Supervisor 14 23 41 18 4 0 1 21 37 1100
2014 Non-supervisor 6 12 32 29 15 2 4 47 19 2298
2011 Supervisor 11 22 41 20 5 0 1 25 33 1659
2011 Non-supervisor 7 14 33 29 13 1 3 44 21 3134
2008 Supervisor 15 22 42 16 3 0 1 20 37 1305
2008 Non-supervisor 8 15 35 29 10 1 2 40 24 2908

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 28 30 17 5 1 1 22 48 1118
2019 Non-supervisor 7 15 26 25 23 2 2 51 23 2711
2018 Supervisor 19 32 31 12 4 0 1 16 52 898
2018 Non-supervisor 10 17 29 23 17 2 3 42 27 1960
2017 Supervisor 17 27 34 15 5 0 1 20 45 1045
2017 Non-supervisor 8 15 25 25 20 2 5 48 25 2407
2014 Supervisor 30 34 25 8 2 0 1 10 64 1104
2014 Non-supervisor 16 21 30 19 9 1 4 29 39 2300
2011 Supervisor 25 32 28 10 3 0 1 14 58 1664
2011 Non-supervisor 13 21 30 21 10 2 3 32 36 3139
2008 Supervisor 33 31 25 9 2 0 0 10 65 1307
2008 Non-supervisor 15 23 30 19 9 1 2 29 40 2908

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 21 30 27 8 1 2 37 32 1113
2019 Non-supervisor 7 12 20 24 27 5 5 57 21 2700
2018 Supervisor 10 20 35 22 10 1 2 34 30 894
2018 Non-supervisor 7 12 23 27 23 3 5 54 21 1957
2017 Supervisor 9 16 33 27 10 2 3 39 27 1046
2017 Non-supervisor 5 11 20 25 26 4 9 58 19 2403
2014 Supervisor 10 15 34 27 10 1 3 38 26 1107
2014 Non-supervisor 7 11 23 26 19 4 10 52 22 2294
2011 Supervisor 8 18 32 26 10 1 4 38 28 1657
2011 Non-supervisor 7 14 25 26 17 4 7 48 23 3138
2008 Supervisor 14 24 31 20 6 1 3 27 40 1309
2008 Non-supervisor 11 19 27 23 13 2 5 39 32 2912

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 28 31 13 4 1 1 17 52 1122
2019 Non-supervisor 11 18 27 17 20 4 4 40 31 2704
2018 Supervisor 25 28 31 11 2 1 1 14 54 901
2018 Non-supervisor 11 22 30 18 13 3 3 33 35 1970
2017 Supervisor 23 31 32 8 4 1 2 12 55 1046
2017 Non-supervisor 11 17 30 16 16 3 7 35 31 2412
2014 Supervisor 34 28 26 8 3 1 1 10 63 1107
2014 Non-supervisor 17 21 30 15 10 3 4 27 41 2297

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 22 34 24 8 0 1 32 34 1122
2019 Non-supervisor 7 14 30 27 18 1 2 46 22 2708
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 72 13 5 4 3 0 2 88 7 1120
2019 Non-supervisor 72 13 6 3 2 0 4 89 5 2723
2017 Supervisor 70 15 5 5 2 0 2 86 8 1046
2017 Non-supervisor 73 12 5 4 2 1 5 90 5 2420
2014 Supervisor 72 12 5 5 2 0 4 87 7 1109
2014 Non-supervisor 73 13 5 3 3 0 4 89 6 2301
2011 Supervisor 71 14 4 5 2 0 3 89 7 1665
2011 Non-supervisor 70 14 4 4 3 1 4 88 8 3147
2008 Supervisor 66 14 5 4 3 0 7 86 8 1308
2008 Non-supervisor 69 11 5 3 4 1 8 87 8 2924

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 30 35 15 10 6 2 2 68 16 1122
2019 Non-supervisor 30 26 15 10 8 6 5 63 20 2715
2018 Supervisor 22 38 17 11 7 3 2 63 19 899
2018 Non-supervisor 20 32 18 11 10 7 3 57 23 1969
2017 Supervisor 25 37 16 8 8 3 3 65 18 1047
2017 Non-supervisor 27 28 15 11 9 5 5 61 22 2422
2014 Supervisor 31 37 14 8 6 1 3 71 15 1109
2014 Non-supervisor 29 31 14 10 9 3 3 64 21 2304

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 32 6 8 4 0 0 82 12 1119
2019 Non-supervisor 48 27 8 10 6 1 0 75 16 2715
2018 Supervisor 42 37 8 7 6 0 0 79 13 897
2018 Non-supervisor 36 29 11 12 9 1 0 67 22 1972
2017 Supervisor 44 35 7 8 6 1 0 79 14 1047
2017 Non-supervisor 43 29 10 9 8 1 0 73 17 2418
2014 Supervisor 47 33 7 8 4 0 0 81 12 1110
2014 Non-supervisor 40 31 9 11 7 1 0 72 18 2305

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 37 7 7 3 0 0 83 10 1117
2019 Non-supervisor 53 28 8 7 4 0 0 82 11 2716
2018 Supervisor 40 39 9 7 3 0 0 80 11 895
2018 Non-supervisor 44 33 10 8 5 0 0 77 13 1970
2017 Supervisor 39 43 6 7 4 0 0 83 11 1045
2017 Non-supervisor 44 35 7 9 5 0 0 79 14 2416
2014 Supervisor 41 44 7 5 3 0 0 85 8 1110
2014 Non-supervisor 41 37 10 8 3 0 0 79 11 2304

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 40 9 4 2 0 0 85 6 1117
2019 Non-supervisor 46 35 10 5 3 1 0 82 8 2713
2018 Supervisor 39 45 9 4 3 0 0 84 7 897
2018 Non-supervisor 39 37 13 6 5 1 0 76 11 1972
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 27 11 3 2 0 1 83 6 1118
2019 Non-supervisor 45 28 15 5 3 1 4 76 9 2713

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 34 14 10 6 0 1 70 16 1122
2019 Non-supervisor 46 31 11 8 4 0 1 77 12 2719
2018 Supervisor 33 35 14 9 8 1 1 69 17 900
2018 Non-supervisor 39 34 12 9 5 0 0 73 15 1970
2017 Supervisor 34 37 12 10 8 0 0 71 17 1047
2017 Non-supervisor 43 34 10 7 5 0 0 78 12 2424
2014 Supervisor 31 39 12 10 7 0 0 71 17 1110
2014 Non-supervisor 40 34 13 8 5 0 0 74 13 2305
2011 Supervisor 33 39 13 9 6 0 0 72 15 1663
2011 Non-supervisor 36 35 12 10 6 0 1 72 16 3153
2008 Supervisor 24 33 15 15 12 0 1 57 28 1310
2008 Non-supervisor 27 34 13 13 11 1 1 63 24 2920

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 29 14 7 5 2 1 73 12 1119
2019 Non-supervisor 54 26 10 5 3 1 1 81 9 2719
2018 Supervisor 40 29 15 8 5 2 1 71 13 897
2018 Non-supervisor 48 29 11 7 4 1 0 78 12 1964
2017 Supervisor 41 31 13 8 6 2 0 73 14 1046
2017 Non-supervisor 50 28 10 6 4 1 0 80 11 2423
2014 Supervisor 38 32 14 9 5 2 0 71 14 1109
2014 Non-supervisor 45 32 11 7 3 2 0 78 11 2302
2011 Supervisor 42 32 13 7 4 2 0 75 11 1662
2011 Non-supervisor 44 31 11 7 5 2 1 77 12 3147
2008 Supervisor 32 31 13 12 9 2 1 65 22 1309
2008 Non-supervisor 38 30 12 9 7 2 1 70 17 2924

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 35 13 9 5 0 1 73 14 1112
2019 Non-supervisor 48 30 9 8 3 1 1 79 12 2707
2018 Supervisor 35 34 13 11 5 1 1 71 16 898
2018 Non-supervisor 42 32 10 9 5 0 1 75 15 1959
2017 Supervisor 37 36 9 10 7 1 0 74 16 1046
2017 Non-supervisor 46 30 10 8 5 0 0 77 14 2421
2014 Supervisor 36 34 14 10 5 1 0 70 16 1109
2014 Non-supervisor 40 34 11 10 5 1 0 74 14 2304
2011 Supervisor 38 37 11 10 4 1 0 76 14 1663
2011 Non-supervisor 38 35 10 10 6 0 0 73 17 3151
2008 Supervisor 28 33 13 13 12 0 1 62 25 1308
2008 Non-supervisor 33 34 10 12 10 1 0 68 22 2921

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 83 9 3 1 1 0 2 95 2 1116
2019 Non-supervisor 81 10 3 1 1 0 3 94 3 2703
2017 Supervisor 78 14 3 2 1 0 2 93 3 1044
2017 Non-supervisor 81 10 2 1 1 0 3 95 3 2417
2014 Supervisor 80 10 3 1 1 0 4 94 3 1110
2014 Non-supervisor 80 10 3 2 2 0 3 93 4 2303
2011 Supervisor 80 11 3 1 1 0 3 94 3 1664
2011 Non-supervisor 78 11 4 2 2 0 3 92 4 3146
2008 Supervisor 76 11 3 3 2 0 5 92 5 1310
2008 Non-supervisor 79 7 3 2 2 1 7 93 4 2914

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 24 8 4 2 3 5 85 7 1120
2019 Non-supervisor 60 19 7 4 3 2 4 85 8 2717
2017 Supervisor 43 29 9 6 3 4 6 81 9 1047
2017 Non-supervisor 55 22 7 4 4 4 4 84 8 2421
2014 Supervisor 43 29 10 4 3 4 6 81 8 1108
2014 Non-supervisor 52 24 7 4 4 3 6 83 9 2302
2011 Supervisor 47 30 8 5 2 2 5 83 8 1667
2011 Non-supervisor 49 27 7 6 5 3 3 81 11 3145

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 26 10 4 3 1 1 82 8 1121
2019 Non-supervisor 62 23 7 3 3 1 0 86 7 2717
2018 Supervisor 48 27 13 5 5 2 0 76 11 897
2018 Non-supervisor 55 26 9 5 5 0 0 81 10 1964
2017 Supervisor 50 27 11 5 6 2 0 78 11 1047
2017 Non-supervisor 58 24 9 3 4 1 0 84 8 2424

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 31 13 7 4 0 0 76 11 1120
2019 Non-supervisor 56 27 7 6 3 0 0 83 10 2720
2018 Supervisor 42 29 14 8 6 1 0 71 14 899
2018 Non-supervisor 48 28 10 7 6 0 0 77 13 1968
2017 Supervisor 45 29 11 8 7 0 0 74 15 1043
2017 Non-supervisor 53 27 9 6 5 0 0 80 12 2417
2014 Supervisor 44 31 11 8 5 0 1 76 13 1110
2014 Non-supervisor 51 27 10 8 4 0 0 78 12 2304

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 18 45 17 12 4 2 2 66 17 1114
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 37 16 9 6 4 0 68 16 1103
2019 Non-supervisor 34 30 14 7 5 10 1 72 13 2723
2018 Supervisor 28 35 17 10 6 3 0 66 16 899
2018 Non-supervisor 27 31 17 9 6 9 0 65 17 1980
2017 Supervisor 27 38 16 9 7 4 0 67 16 1047
2017 Non-supervisor 31 30 14 8 6 10 1 69 15 2422
2014 Supervisor 27 34 19 9 6 6 0 65 15 1107
2014 Non-supervisor 23 32 17 10 6 13 0 63 17 2301
2011 Supervisor 24 33 19 11 7 7 0 61 19 1664
2011 Non-supervisor 23 30 19 10 7 10 1 59 19 3139

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 37 16 13 9 1 0 62 22 1102
2019 Non-supervisor 32 31 15 10 6 5 1 67 17 2716
2018 Supervisor 25 33 18 13 10 1 0 59 23 890
2018 Non-supervisor 24 31 19 12 10 4 0 58 22 1976
2017 Supervisor 23 38 17 13 8 1 0 61 21 1047
2017 Non-supervisor 29 31 16 11 8 4 0 64 20 2417
2014 Supervisor 20 33 17 16 13 1 0 53 29 1108
2014 Non-supervisor 19 30 19 17 10 3 0 52 28 2299
2011 Supervisor 18 30 21 16 13 2 0 49 30 1663
2011 Non-supervisor 18 31 22 14 12 3 0 50 27 3141
2008 Supervisor 15 27 16 19 22 1 0 43 42 1307
2008 Non-supervisor 14 27 22 17 17 3 0 42 35 2924

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 34 19 20 10 2 0 50 31 1099
2019 Non-supervisor 23 28 18 14 7 9 1 56 23 2710
2018 Supervisor 16 32 21 18 11 2 0 49 29 898
2018 Non-supervisor 18 28 20 17 10 7 0 50 29 1972
2017 Supervisor 14 36 23 16 9 3 0 51 26 1047
2017 Non-supervisor 22 29 18 15 8 8 0 55 25 2424
2014 Supervisor 13 28 20 21 16 2 0 42 38 1108
2014 Non-supervisor 14 26 21 18 12 8 0 43 34 2298
2011 Supervisor 7 32 19 24 16 2 0 40 41 1664
2011 Non-supervisor 11 29 21 20 12 7 0 43 35 3150
2008 Supervisor 6 24 14 27 26 2 0 30 55 1308
2008 Non-supervisor 6 23 21 24 18 7 0 31 46 2920

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 37 18 20 9 2 0 52 29 1097
2019 Non-supervisor 22 30 17 16 8 5 1 56 26 2719
2018 Supervisor 14 37 21 17 11 1 0 52 28 901
2018 Non-supervisor 16 30 20 18 11 4 0 48 31 1976
2017 Supervisor 16 40 19 15 9 1 0 57 24 1047
2017 Non-supervisor 21 31 18 14 10 6 1 56 26 2420
2014 Supervisor 14 32 19 21 12 2 0 47 33 1108
2014 Non-supervisor 14 32 21 18 13 3 0 47 32 2297
2011 Supervisor 11 36 17 21 13 2 0 48 35 1662
2011 Non-supervisor 13 31 19 20 12 4 0 46 34 3149
2008 Supervisor 8 33 15 26 16 1 0 42 43 1309
2008 Non-supervisor 9 30 20 23 15 3 0 40 39 2922

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 27 15 5 2 9 2 76 7 1121
2019 Non-supervisor 40 18 11 6 5 15 4 72 14 2720
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 49 17 7 3 0 0 72 11 1122
2019 Non-supervisor 28 41 17 9 3 2 0 71 12 2715
2018 Supervisor 25 45 18 8 3 1 0 71 11 898
2018 Non-supervisor 22 44 20 8 4 2 0 67 12 1966
2017 Supervisor 25 48 16 7 3 1 0 74 10 1043
2017 Non-supervisor 28 42 17 8 3 2 0 72 11 2416
2014 Supervisor 22 42 19 11 5 1 0 65 16 1109
2014 Non-supervisor 23 41 19 9 5 3 0 65 15 2298
2011 Supervisor 20 42 17 15 6 1 0 62 21 1663
2011 Non-supervisor 21 39 19 12 6 3 0 62 18 3151

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 36 25 20 6 2 0 48 27 1113
2019 Non-supervisor 19 34 21 13 6 7 0 57 20 2706

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 30 41 12 9 4 2 1 73 14 1115
2019 Non-supervisor 29 36 13 11 6 3 1 69 18 2710
2018 Supervisor 33 39 14 9 3 1 1 73 13 899
2018 Non-supervisor 27 36 14 12 7 3 1 66 19 1965
2017 Supervisor 38 40 10 7 4 1 0 79 11 1044
2017 Non-supervisor 34 35 12 9 5 3 1 73 14 2415
2014 Supervisor 40 35 11 8 3 2 1 77 11 1110
2014 Non-supervisor 30 38 13 9 6 4 1 71 16 2296
2011 Supervisor 37 34 12 9 4 3 1 74 13 1662
2011 Non-supervisor 30 34 13 10 6 6 1 69 17 3145
2008 Supervisor 28 36 12 12 7 4 2 68 20 1309
2008 Non-supervisor 22 35 15 13 9 6 1 60 24 2922

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 43 16 6 3 1 0 74 9 1118
2019 Non-supervisor 33 37 16 7 4 3 0 73 11 2705
2018 Supervisor 33 43 14 7 2 1 0 76 9 894
2018 Non-supervisor 29 38 18 7 5 2 0 69 12 1966

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 18 28 20 13 11 7 3 51 27 1117
2019 Non-supervisor 24 26 17 12 11 8 2 56 25 2711
2018 Supervisor 16 29 21 14 11 7 2 50 27 899
2018 Non-supervisor 18 28 17 14 13 7 2 51 30 1970
2017 Supervisor 17 28 18 14 12 8 3 51 29 1046
2017 Non-supervisor 21 29 15 12 11 9 3 57 27 2412
2014 Supervisor 17 27 18 16 12 7 2 48 32 1109
2014 Non-supervisor 16 26 18 15 15 8 2 46 34 2296
2011 Supervisor 15 22 19 15 12 12 4 44 33 1664
2011 Non-supervisor 13 23 19 16 13 13 3 43 35 3147

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 37 20 15 8 1 0 56 23 1116
2019 Non-supervisor 25 29 17 13 12 3 0 56 26 2714
2018 Supervisor 19 35 20 15 9 2 0 55 25 899
2018 Non-supervisor 18 28 18 17 15 3 1 48 33 1971
2017 Supervisor 20 41 16 13 9 1 0 62 22 1044
2017 Non-supervisor 24 30 15 15 11 4 1 57 27 2419
2014 Supervisor 17 33 18 18 13 1 0 51 31 1110
2014 Non-supervisor 17 27 17 20 16 3 0 46 36 2293
2011 Supervisor 19 36 18 16 9 1 1 56 26 1665
2011 Non-supervisor 19 31 17 16 14 3 1 52 31 3145
2008 Supervisor 14 35 21 18 12 1 0 50 29 1309
2008 Non-supervisor 12 30 21 18 16 2 1 43 35 2919

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 30 13 15 13 2 2 57 29 1117
2019 Non-supervisor 20 22 16 15 20 3 4 45 38 2725
2018 Supervisor 23 32 14 12 16 1 2 57 28 900
2018 Non-supervisor 14 22 14 18 25 2 4 39 46 1969
2017 Supervisor 23 30 13 16 15 1 2 55 32 1047
2017 Non-supervisor 18 21 14 17 22 3 4 42 42 2421
2014 Supervisor 18 29 15 15 20 1 1 48 36 1110
2014 Non-supervisor 10 17 15 20 33 3 3 28 56 2298
2011 Supervisor 18 31 14 16 18 1 2 50 35 1664
2011 Non-supervisor 13 20 14 20 28 2 3 35 50 3145
2008 Supervisor 18 30 13 17 20 1 2 49 39 1308
2008 Non-supervisor 10 23 14 21 28 2 1 34 51 2917

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 29 15 7 3 1 2 74 10 1115
2019 Non-supervisor 54 24 10 3 2 1 5 83 6 2714

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 13 8 4 6 2 9 79 12 1117
2019 Non-supervisor 57 11 7 4 4 2 14 82 10 2716

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 26 14 6 2 1 2 78 8 1115
2019 Non-supervisor 45 23 15 7 4 2 4 72 12 2710

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 24 15 6 3 2 3 74 10 1112
2019 Non-supervisor 44 19 14 8 5 4 6 70 15 2706

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 16 11 10 10 2 4 67 21 1117
2019 Non-supervisor 43 14 12 11 11 3 7 63 23 2710

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 73 13 6 3 1 1 3 89 4 1115
2019 Non-supervisor 60 17 9 4 3 2 5 83 7 2710

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 77 11 4 2 2 3 2 92 4 1111
2019 Non-supervisor 74 9 5 2 3 3 5 90 5 2714

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 81 7 2 1 1 2 7 96 2 1117
2019 Non-supervisor 78 7 3 1 1 2 8 94 3 2711

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 22 45 18 9 4 2 0 68 14 1120
2019 Non-supervisor 22 40 19 10 4 5 1 65 15 2719
2018 Supervisor 21 42 22 8 5 2 0 64 14 900
2018 Non-supervisor 16 34 23 13 8 6 1 53 22 1972
2017 Supervisor 21 43 21 9 4 2 0 66 13 1048
2017 Non-supervisor 21 34 20 11 7 6 1 59 19 2418

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 45 13 5 2 1 0 80 8 1118
2019 Non-supervisor 40 39 10 6 3 2 0 80 9 2704
2018 Supervisor 41 42 10 3 2 1 0 85 5 892
2018 Non-supervisor 41 38 11 6 2 1 0 80 8 1967
2017 Supervisor 38 46 8 4 2 1 0 85 6 1043
2017 Non-supervisor 42 39 11 4 2 2 0 83 7 2416
2014 Supervisor 41 40 12 3 2 2 0 82 6 1109
2014 Non-supervisor 37 38 12 6 3 3 0 78 9 2293
2011 Supervisor 30 43 15 6 4 3 0 76 9 1665
2011 Non-supervisor 30 40 16 6 4 4 0 73 11 3151

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 40 10 2 2 1 0 86 4 1114
2019 Non-supervisor 47 34 11 3 2 3 1 84 5 2715
2018 Supervisor 47 38 11 2 1 2 0 86 3 897
2018 Non-supervisor 43 37 12 3 2 2 1 82 5 1963
2017 Supervisor 41 41 11 3 2 2 0 84 5 1045
2017 Non-supervisor 42 35 13 3 2 3 1 81 6 2418
2014 Supervisor 45 37 12 2 2 2 0 84 4 1108
2014 Non-supervisor 40 35 14 4 2 5 1 80 6 2294

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 38 8 4 3 0 0 85 7 1118
2019 Non-supervisor 53 33 8 3 3 0 0 86 6 2716
2018 Supervisor 46 37 9 5 3 0 0 84 7 894
2018 Non-supervisor 46 35 10 5 3 0 0 82 9 1967
2017 Supervisor 42 42 7 5 4 0 0 84 8 1046
2017 Non-supervisor 48 35 9 4 3 0 0 84 8 2422
2014 Supervisor 45 38 9 5 3 0 0 82 8 1109
2014 Non-supervisor 42 38 11 6 3 1 0 80 9 2289
2011 Supervisor 38 38 13 7 4 1 0 76 11 1662
2011 Non-supervisor 37 40 13 6 4 1 0 77 10 3145
2008 Supervisor 26 39 15 11 8 1 0 65 19 1308
2008 Non-supervisor 26 41 15 10 7 1 0 67 17 2926

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 37 15 6 4 0 0 75 10 1117
2019 Non-supervisor 46 32 11 6 4 0 0 78 11 2717
2018 Supervisor 37 36 16 6 6 0 0 73 12 895
2018 Non-supervisor 38 33 16 7 6 1 0 71 13 1969
2017 Supervisor 36 37 15 7 5 0 0 72 12 1046
2017 Non-supervisor 40 32 14 7 5 0 0 73 12 2421
2014 Supervisor 27 32 18 14 9 0 0 59 24 1109
2014 Non-supervisor 27 36 17 12 7 1 0 64 19 2296
2011 Supervisor 27 37 18 11 6 1 0 65 17 1667
2011 Non-supervisor 28 36 19 11 5 1 0 65 16 3149

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 39 14 6 4 0 0 75 11 1111
2019 Non-supervisor 44 34 12 6 4 0 0 78 10 2706
2018 Supervisor 36 38 14 7 5 0 0 74 12 888
2018 Non-supervisor 36 35 16 8 5 0 0 71 13 1958
2017 Supervisor 33 40 13 8 5 0 0 73 13 1046
2017 Non-supervisor 40 34 13 8 4 0 0 75 12 2418
2014 Supervisor 26 34 16 15 9 0 0 60 24 1109
2014 Non-supervisor 25 38 18 13 6 1 0 63 19 2293
2011 Supervisor 26 38 16 14 6 0 0 64 20 1663
2011 Non-supervisor 27 37 18 12 5 1 0 65 17 3150
2008 Supervisor 18 38 16 16 11 0 0 57 27 1309
2008 Non-supervisor 20 39 18 15 8 0 0 59 23 2919

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 29 17 7 5 2 0 70 12 1118
2019 Non-supervisor 36 25 19 9 6 4 2 64 16 2718
2018 Supervisor 37 31 19 7 4 2 1 70 11 897
2018 Non-supervisor 30 28 21 10 7 4 1 60 18 1974
2017 Supervisor 36 30 17 8 4 3 1 69 13 1047
2017 Non-supervisor 33 25 19 9 7 6 1 62 17 2419
2014 Supervisor 32 29 16 10 8 3 2 64 19 1109
2014 Non-supervisor 26 26 21 13 7 5 2 56 22 2297
2011 Supervisor 32 31 18 10 5 4 1 66 16 1669
2011 Non-supervisor 29 26 19 12 8 5 1 58 22 3149
2008 Supervisor 23 32 20 13 6 4 2 59 20 1310
2008 Non-supervisor 20 30 19 15 10 6 1 53 27 2921
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Supervisor 24 48 28 1123
2019 Non-supervisor 32 34 34 2724
2018 Supervisor 24 50 26 899
2018 Non-supervisor 31 34 35 1979
2017 Supervisor 24 47 29 1047
2017 Non-supervisor 29 38 33 2420
2014 Supervisor 26 45 29 1108
2014 Non-supervisor 24 42 34 2298
2011 Supervisor 27 47 26 1669
2011 Non-supervisor 26 44 30 3153

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Supervisor 26 33 30 5 0 7 278
2019 Non-supervisor 9 19 15 6 46 4 801
2018 Supervisor 36 26 28 5 0 5 233
2018 Non-supervisor 12 20 16 5 42 5 532
2017 Supervisor 27 25 34 6 2 6 266
2017 Non-supervisor 12 17 16 5 45 5 655
2014 Supervisor 29 21 30 13 9999 7 286
2014 Non-supervisor 17 22 28 11 9999 22 523
2011 Supervisor 31 29 29 6 9999 6 443
2011 Non-supervisor 16 31 30 8 9999 14 787
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 48 7 3 1 0 4 88 4 1120
2019 Non-supervisor 31 45 9 7 4 2 2 79 12 2715

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 30 7 3 1 3 4 88 5 1120
2019 Non-supervisor 52 26 9 2 2 7 2 86 5 2707
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 13 87 1121
2019 Non-supervisor 13 87 2716
2018 Supervisor 13 87 899
2018 Non-supervisor 14 86 1978

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 50 50 140
2019 Non-supervisor 55 45 361
2018 Supervisor 50 50 115
2018 Non-supervisor 63 37 307

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 44 56 140
2019 Non-supervisor 61 39 361
2018 Supervisor 39 61 115
2018 Non-supervisor 60 40 307

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 24 76 140
2019 Non-supervisor 4 96 361
2018 Supervisor 21 79 115
2018 Non-supervisor 3 97 307

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 5 95 140
2019 Non-supervisor 4 96 361
2018 Supervisor 7 93 115
2018 Non-supervisor 5 95 307

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 140
2019 Non-supervisor 4 96 361

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 38 62 139
2019 Non-supervisor 34 66 359
2018 Supervisor 47 53 115
2018 Non-supervisor 40 60 306

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 35 65 139
2019 Non-supervisor 44 56 359
2018 Supervisor 30 70 115
2018 Non-supervisor 45 55 306

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 44 56 139
2019 Non-supervisor 48 52 359
2018 Supervisor 44 56 115
2018 Non-supervisor 48 52 306

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 39 61 139
2019 Non-supervisor 38 62 359
2018 Supervisor 39 61 115
2018 Non-supervisor 39 61 306

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 139
2019 Non-supervisor 33 67 359
2018 Supervisor 33 67 115
2018 Non-supervisor 33 67 306

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 55 45 139
2019 Non-supervisor 51 49 359
2018 Supervisor 45 55 115
2018 Non-supervisor 54 46 306

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 32 68 139
2019 Non-supervisor 31 69 359
2018 Supervisor 39 61 115
2018 Non-supervisor 28 72 306

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 6 94 139
2019 Non-supervisor 6 94 359

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 139
2019 Non-supervisor 11 89 359
2018 Supervisor 10 90 115
2018 Non-supervisor 9 91 306

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 139
2019 Non-supervisor 50 50 359
2018 Supervisor 37 63 115
2018 Non-supervisor 45 55 306

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 33 67 139
2019 Non-supervisor 26 74 359
2018 Supervisor 31 69 115
2018 Non-supervisor 28 72 306

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 13 87 139
2019 Non-supervisor 12 88 359
2018 Supervisor 16 84 115
2018 Non-supervisor 14 86 306

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 57 43 137
2019 Non-supervisor 51 49 355
2018 Supervisor 62 38 115
2018 Non-supervisor 48 52 307

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 32 68 137
2019 Non-supervisor 24 76 355
2018 Supervisor 27 73 115
2018 Non-supervisor 22 78 307

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 13 87 137
2019 Non-supervisor 6 94 355
2018 Supervisor 17 83 115
2018 Non-supervisor 9 91 307

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 14 86 137
2019 Non-supervisor 22 78 355
2018 Supervisor 8 92 115
2018 Non-supervisor 20 80 307

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 9 91 137
2019 Non-supervisor 9 91 355
2018 Supervisor 10 90 115
2018 Non-supervisor 7 93 307

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 6 94 137
2019 Non-supervisor 6 94 355

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 9 91 137
2019 Non-supervisor 13 87 355
2018 Supervisor 10 90 115
2018 Non-supervisor 11 89 307

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 137
2019 Non-supervisor 10 90 355
2018 Supervisor 11 89 115
2018 Non-supervisor 12 88 307

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 26 74 137
2019 Non-supervisor 31 69 355
2018 Supervisor 19 81 115
2018 Non-supervisor 30 70 307

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 130
2019 Non-supervisor 10 90 333
2018 Supervisor 7 93 111
2018 Non-supervisor 5 95 292

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 15 85 130
2019 Non-supervisor 27 73 333
2018 Supervisor 10 90 111
2018 Non-supervisor 24 76 292

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 8 92 130
2019 Non-supervisor 11 89 333
2018 Supervisor 10 90 111
2018 Non-supervisor 7 93 292

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 9 91 130
2019 Non-supervisor 7 93 333
2018 Supervisor 6 94 111
2018 Non-supervisor 5 95 292

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 12 88 130
2019 Non-supervisor 9 91 333
2018 Supervisor 13 87 111
2018 Non-supervisor 9 91 292

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 12 88 130
2019 Non-supervisor 7 93 333
2018 Supervisor 8 92 111
2018 Non-supervisor 7 93 292

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 7 93 130
2019 Non-supervisor 8 92 333

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 7 93 130
2019 Non-supervisor 11 89 333
2018 Supervisor 5 95 111
2018 Non-supervisor 16 84 292

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 7 93 130
2019 Non-supervisor 15 85 333
2018 Supervisor 9 91 111
2018 Non-supervisor 10 90 292

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 25 75 130
2019 Non-supervisor 29 71 333
2018 Supervisor 28 72 111
2018 Non-supervisor 31 69 292

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 6 94 130
2019 Non-supervisor 9 91 333
2018 Supervisor 7 93 111
2018 Non-supervisor 9 91 292

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 37 63 130
2019 Non-supervisor 43 57 333
2018 Supervisor 45 55 111
2018 Non-supervisor 49 51 292

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 55 45 130
2019 Non-supervisor 57 43 333
2018 Supervisor 53 47 111
2018 Non-supervisor 57 43 292

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 13 87 130
2019 Non-supervisor 13 87 333
2018 Supervisor 14 86 111
2018 Non-supervisor 14 86 292

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 19 81 1117
2019 Non-supervisor 17 83 2709

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 18 22 21 10 5 18 5 52 20 1120
2019 Non-supervisor 17 16 17 8 7 26 9 51 23 2715
2018 Supervisor 16 23 21 10 6 20 4 51 21 898
2018 Non-supervisor 16 18 19 8 9 24 5 48 25 1980
2017 Supervisor 17 26 18 7 7 20 6 58 18 1048
2017 Non-supervisor 18 17 17 7 7 26 8 53 22 2421
2014 Supervisor 18 24 20 5 5 23 6 58 14 1108
2014 Non-supervisor 14 18 18 7 8 30 7 49 22 2295

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 39 14 6 4 2 1 75 11 1122
2019 Non-supervisor 35 30 14 7 5 9 1 72 13 2713
2018 Supervisor 34 34 17 8 3 4 0 72 11 900
2018 Non-supervisor 28 33 16 8 6 8 1 67 15 1976
2017 Supervisor 34 36 15 6 5 5 0 73 11 1046
2017 Non-supervisor 30 32 15 7 5 9 1 70 13 2418
2014 Supervisor 31 39 16 4 3 7 0 75 8 1108
2014 Non-supervisor 24 32 19 6 5 13 1 65 13 2294
2011 Supervisor 31 39 18 5 2 4 0 74 7 1662
2011 Non-supervisor 28 38 16 6 3 9 0 72 11 3150
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 6 94 1120
2019 Non-supervisor 7 93 2716
2018 Supervisor 5 95 898
2018 Non-supervisor 7 93 1972

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 43 57 64
2019 Non-supervisor 37 63 206
2018 Supervisor 31 69 50
2018 Non-supervisor 42 58 148

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 73 27 64
2019 Non-supervisor 76 24 206
2018 Supervisor 73 27 50
2018 Non-supervisor 76 24 148

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 64
2019 Non-supervisor 0 100 206
2018 Supervisor 0 100 50
2018 Non-supervisor 0 100 148

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 19 81 64
2019 Non-supervisor 26 74 199
2018 Supervisor 24 76 50
2018 Non-supervisor 23 77 148

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 24 76 64
2019 Non-supervisor 18 82 199
2018 Supervisor 19 81 50
2018 Non-supervisor 20 80 148

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 12 88 64
2019 Non-supervisor 14 86 199

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 33 67 64
2019 Non-supervisor 32 68 199
2018 Supervisor 24 76 50
2018 Non-supervisor 36 64 148

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 64
2019 Non-supervisor 33 67 199
2018 Supervisor 27 73 50
2018 Non-supervisor 31 69 148

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 64
2019 Non-supervisor 2 98 199

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 64
2019 Non-supervisor 7 93 199

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 23 77 64
2019 Non-supervisor 10 90 199
2018 Supervisor 20 80 50
2018 Non-supervisor 11 89 148

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 64
2019 Non-supervisor 12 88 199
2018 Supervisor 13 87 50
2018 Non-supervisor 15 85 148

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 20 80 64
2019 Non-supervisor 14 86 199
2018 Supervisor 23 77 50
2018 Non-supervisor 13 87 148

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 23 77 63
2019 Non-supervisor 32 68 198
2018 Supervisor 26 74 50
2018 Non-supervisor 23 77 148

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 63
2019 Non-supervisor 15 85 198
2018 Supervisor 14 86 50
2018 Non-supervisor 12 88 148

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 12 88 63
2019 Non-supervisor 17 83 198
2018 Supervisor 15 85 50
2018 Non-supervisor 14 86 148

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 63
2019 Non-supervisor 8 92 198

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 56 44 63
2019 Non-supervisor 48 52 198
2018 Supervisor 52 48 50
2018 Non-supervisor 57 43 148

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 1118
2019 Non-supervisor 10 90 2705

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 23 20 4 3 24 6 61 10 1122
2019 Non-supervisor 20 16 20 4 4 29 8 56 12 2718
2018 Supervisor 20 22 24 3 2 24 4 58 8 898
2018 Non-supervisor 19 18 22 4 4 28 5 55 11 1978
2017 Supervisor 19 24 18 2 2 27 7 66 7 1045
2017 Non-supervisor 19 18 18 3 3 32 8 62 9 2419
2014 Supervisor 19 23 20 2 1 29 5 64 5 1108
2014 Non-supervisor 15 18 19 4 2 35 7 56 10 2295

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 36 14 3 3 5 1 78 6 1117
2019 Non-supervisor 37 29 15 4 3 10 2 75 8 2715
2018 Supervisor 38 34 17 3 2 5 1 76 6 898
2018 Non-supervisor 32 33 19 4 3 8 1 71 8 1976
2017 Supervisor 37 38 13 2 2 7 1 81 4 1045
2017 Non-supervisor 35 34 14 3 2 11 2 78 6 2409
2014 Supervisor 34 37 16 3 1 9 1 78 4 1108
2014 Non-supervisor 28 32 19 4 2 14 1 71 7 2295
2011 Supervisor 34 41 15 3 1 5 0 80 5 1660
2011 Non-supervisor 33 36 15 4 2 10 0 77 6 3142
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 33 22 8 9 0 0 61 18 1119
2019 Non-supervisor 26 27 22 11 13 0 1 54 24 2716
2018 Supervisor 22 32 21 11 12 0 1 55 24 900
2018 Non-supervisor 23 26 21 14 15 0 1 50 29 1975
2017 Supervisor 23 29 21 14 12 0 1 53 26 1044
2017 Non-supervisor 23 26 20 14 15 1 1 50 30 2420

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 23 30 22 13 0 0 35 36 1122
2019 Non-supervisor 30 32 22 10 5 0 1 63 15 2715
2018 Supervisor 8 24 32 21 14 0 0 33 36 900
2018 Non-supervisor 25 32 24 12 6 0 1 58 18 1975
2017 Supervisor 9 26 33 20 12 0 0 35 32 1042
2017 Non-supervisor 25 34 23 10 6 0 1 60 16 2422

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 34 29 13 8 0 1 50 22 1112
2019 Non-supervisor 42 31 15 6 4 1 1 75 10 2707
2018 Supervisor 11 34 31 16 8 0 0 45 24 893
2018 Non-supervisor 35 34 18 8 4 0 1 69 12 1970
2017 Supervisor 13 34 29 14 9 0 1 48 23 1039
2017 Non-supervisor 36 32 17 8 4 1 2 70 12 2415

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 24 25 20 17 0 0 37 38 1117
2019 Non-supervisor 36 26 18 10 8 1 2 64 18 2705
2018 Supervisor 9 24 27 20 19 0 1 34 39 897
2018 Non-supervisor 30 26 21 12 9 1 1 57 21 1964
2017 Supervisor 12 26 26 22 14 0 1 39 35 1042
2017 Non-supervisor 31 27 21 11 7 1 3 60 19 2422

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 30 30 20 11 6 0 3 62 18 1115
2019 Non-supervisor 58 23 9 4 2 0 4 84 6 2703
2018 Supervisor 29 29 18 11 9 0 3 60 21 895
2018 Non-supervisor 53 25 11 4 2 0 5 82 7 1965
2017 Supervisor 29 29 21 10 6 1 5 61 17 1040
2017 Non-supervisor 50 26 10 4 2 1 7 83 6 2420

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 21 32 25 14 8 0 0 52 22 1119
2019 Non-supervisor 39 31 17 7 5 0 1 71 12 2714
2018 Supervisor 19 30 24 16 10 0 0 49 26 897
2018 Non-supervisor 36 30 19 9 6 0 1 66 15 1972
2017 Supervisor 19 33 27 12 8 0 1 53 21 1045
2017 Non-supervisor 33 32 20 9 6 1 0 65 14 2411

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 37 23 10 6 0 0 60 16 1120
2019 Non-supervisor 39 33 17 5 4 1 1 73 9 2710
2018 Supervisor 20 36 26 12 6 0 0 56 18 900
2018 Non-supervisor 31 35 20 8 5 0 1 66 13 1968
2017 Supervisor 22 35 25 12 5 0 1 58 17 1043
2017 Non-supervisor 33 34 19 7 4 1 2 69 12 2412

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 34 27 13 6 0 1 53 19 1119
2019 Non-supervisor 37 32 18 8 4 1 1 70 11 2710
2018 Supervisor 16 37 27 13 6 0 0 54 19 896
2018 Non-supervisor 30 34 20 9 5 0 1 65 14 1972
2017 Supervisor 17 40 25 12 6 0 1 57 17 1041
2017 Non-supervisor 32 34 20 9 4 1 2 67 13 2412

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 37 19 10 5 0 0 66 16 1119
2019 Non-supervisor 38 30 17 9 5 0 0 69 14 2708
2018 Supervisor 26 36 23 9 5 0 0 62 14 898
2018 Non-supervisor 30 32 22 9 7 0 1 62 16 1962
2017 Supervisor 26 35 21 10 6 0 1 62 16 1044
2017 Non-supervisor 33 31 20 10 5 1 1 65 15 2409

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 31 15 8 6 0 0 71 14 1118
2019 Non-supervisor 48 24 14 8 5 1 0 73 13 2706

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 33 23 10 5 0 0 61 16 1113
2019 Non-supervisor 45 33 14 5 3 0 1 78 8 2702
2018 Supervisor 21 32 26 14 7 0 0 53 20 893
2018 Non-supervisor 36 33 18 8 4 0 1 71 12 1962
2017 Supervisor 22 34 24 13 5 1 1 57 19 1042
2017 Non-supervisor 36 35 16 7 3 1 2 73 10 2405

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 26 11 5 2 0 1 81 7 1118
2019 Non-supervisor 57 24 11 4 3 0 1 82 7 2701
2018 Supervisor 54 26 11 4 4 0 1 80 8 896
2018 Non-supervisor 51 27 12 5 3 0 2 79 8 1959
2017 Supervisor 58 25 10 5 2 0 1 83 7 1043
2017 Non-supervisor 54 26 12 4 2 0 1 81 6 2421

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 77 11 5 1 1 0 5 92 2 1119
2019 Non-supervisor 76 12 4 2 1 1 4 92 3 2701
2018 Supervisor 73 14 6 2 1 0 4 91 3 894
2018 Non-supervisor 71 16 5 2 2 0 4 91 4 1960

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 71 14 7 3 4 0 1 86 7 1114
2019 Non-supervisor 72 12 7 4 3 1 1 86 7 2709
2018 Supervisor 68 16 6 3 3 1 2 87 7 894
2018 Non-supervisor 68 14 7 4 5 1 2 84 9 1955
2017 Supervisor 72 14 7 3 3 0 2 87 6 1044
2017 Non-supervisor 72 13 6 3 3 0 2 87 7 2418

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 33 11 4 3 0 1 83 7 1113
2019 Non-supervisor 58 24 10 4 3 0 1 82 7 2704
2018 Supervisor 45 31 16 6 2 0 0 76 8 896
2018 Non-supervisor 50 27 12 5 4 0 1 78 10 1967
2017 Supervisor 44 35 12 5 3 0 1 80 8 1042
2017 Non-supervisor 52 26 11 5 3 0 2 80 8 2419

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 25 10 5 4 0 0 81 9 1109
2019 Non-supervisor 63 17 9 4 5 0 1 81 9 2698
2018 Supervisor 52 27 12 5 5 0 0 79 10 888
2018 Non-supervisor 55 22 10 6 6 0 1 77 12 1963
2017 Supervisor 53 27 10 5 5 0 1 81 10 1045
2017 Non-supervisor 60 19 9 5 5 0 1 81 10 2421

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 32 14 5 3 0 0 78 8 1107
2019 Non-supervisor 65 8 2 1 1 0 23 96 2 2684
2018 Supervisor 44 30 16 6 3 0 1 75 9 891
2018 Non-supervisor 57 8 3 1 0 0 31 94 2 1957
2017 Supervisor 44 32 15 5 3 0 1 77 8 1043
2017 Non-supervisor 59 8 3 1 1 0 28 93 2 2407

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 71 20 5 2 1 0 2 92 3 1112
2019 Non-supervisor 76 13 4 1 1 0 5 94 2 2699
2018 Supervisor 67 23 7 1 1 0 1 91 2 895
2018 Non-supervisor 71 14 5 2 1 0 7 92 3 1962
2017 Supervisor 67 22 6 1 1 0 2 92 2 1035
2017 Non-supervisor 71 14 4 1 1 1 8 94 2 2406

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 76 16 4 1 2 0 1 94 2 1114
2019 Non-supervisor 67 14 7 4 5 0 3 84 9 2706
2018 Supervisor 78 14 4 1 1 1 1 93 3 894
2018 Non-supervisor 61 19 7 5 5 0 4 83 10 1968
2017 Supervisor 70 19 5 2 1 0 2 91 3 1044
2017 Non-supervisor 59 20 8 4 4 1 3 82 9 2418

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 31 12 2 1 0 1 85 3 1110
2019 Non-supervisor 53 27 13 4 2 0 1 81 6 2696
2018 Supervisor 51 34 10 3 1 0 1 86 4 894
2018 Non-supervisor 45 31 15 4 3 0 2 78 7 1965
2017 Supervisor 50 33 10 3 1 0 2 85 5 1043
2017 Non-supervisor 48 31 13 4 2 0 2 80 7 2415

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 30 40 16 3 0 0 41 19 1123
2019 Non-supervisor 23 39 26 9 3 0 0 62 12 2724
2018 Supervisor 7 32 38 18 5 0 0 39 23 901
2018 Non-supervisor 19 35 31 11 4 0 0 54 15 1979
2017 Supervisor 6 29 42 19 5 0 0 34 24 1047
2017 Non-supervisor 16 37 34 10 4 0 0 53 14 2420

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 24 43 21 5 0 0 26 31 1121
2019 Non-supervisor 7 15 36 27 16 0 0 43 22 2699
2018 Supervisor 8 23 44 20 6 0 0 26 30 899
2018 Non-supervisor 8 15 38 25 13 0 0 39 23 1956
2017 Supervisor 7 24 44 19 7 0 0 25 30 1046
2017 Non-supervisor 7 14 38 27 13 0 0 41 21 2412

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 48 10 4 1 1 0 84 5 1116
2019 Non-supervisor 33 41 14 6 3 3 0 76 10 2713
2018 Supervisor 36 46 10 5 1 2 0 84 6 894
2018 Non-supervisor 28 43 14 8 3 3 0 74 12 1971
2017 Supervisor 29 47 13 6 3 2 0 77 9 1046
2017 Non-supervisor 24 44 14 8 4 5 0 71 13 2418

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 42 17 9 5 2 0 68 15 1120
2019 Non-supervisor 28 36 17 11 6 2 0 65 17 2722
2018 Supervisor 23 42 18 10 5 1 0 67 16 900
2018 Non-supervisor 24 37 18 12 8 1 0 61 20 1978
2017 Supervisor 16 45 18 12 8 1 0 62 20 1048
2017 Non-supervisor 22 39 17 12 7 2 0 62 20 2420
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 1122
2019 Non-supervisor 14 86 2714
2017 Supervisor 13 87 1042
2017 Non-supervisor 15 85 2418
2014 Supervisor 9 91 1104
2014 Non-supervisor 14 86 2292

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 79 21 120
2019 Non-supervisor 79 21 401
2017 Supervisor 81 19 134
2017 Non-supervisor 77 23 386
2014 Supervisor 76 24 96
2014 Non-supervisor 74 26 333

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 30 8 3 1 2 0 88 4 94
2019 Non-supervisor 50 31 5 8 4 1 1 82 12 322
2017 Supervisor 50 37 4 6 2 0 1 88 8 110
2017 Non-supervisor 49 33 4 7 5 1 1 84 12 304
2014 Supervisor 54 36 0 6 4 0 0 90 10 73
2014 Non-supervisor 49 33 7 7 2 0 0 83 9 262
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 38 19 8 8 3 0 25 75 1115
2019 Non-supervisor 26 31 20 11 9 3 1 27 73 2714
2018 Supervisor 31 30 20 10 7 2 0 31 69 900
2018 Non-supervisor 30 28 18 11 10 2 1 31 69 1981
2017 Supervisor 31 26 21 9 9 4 0 33 67 1047
2017 Non-supervisor 30 23 18 12 11 5 1 32 68 2421

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 46 54 817
2019 Non-supervisor 58 42 1923

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 48 52 797
2019 Non-supervisor 50 50 1888
2018 Supervisor 34 66 602
2018 Non-supervisor 37 63 1357

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 28 18 18 14 3 7 45 35 800
2019 Non-supervisor 16 27 18 17 15 1 7 46 34 1887
2018 Supervisor 11 26 19 19 19 1 5 40 40 605
2018 Non-supervisor 13 25 15 19 22 1 5 40 44 1361
2017 Supervisor 12 28 18 15 16 2 9 44 35 666
2017 Non-supervisor 15 25 15 17 18 3 8 45 39 1538

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 6 17 17 22 28 3 7 25 56 797
2019 Non-supervisor 8 19 17 19 26 2 9 30 50 1885
2018 Supervisor 3 12 16 21 42 2 5 16 67 604
2018 Non-supervisor 5 16 16 22 35 2 4 23 60 1360
2017 Supervisor 3 10 14 20 43 3 7 14 70 666
2017 Non-supervisor 4 12 13 19 42 3 7 18 68 1537

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 19 10 5 5 1 7 78 11 1101
2019 Non-supervisor 44 18 12 7 7 2 9 70 16 2681
2018 Supervisor 51 15 11 7 5 2 8 74 14 898
2018 Non-supervisor 43 17 12 10 8 2 8 67 20 1974
Date modified: